FRANCHISEE IN ACTION: InXpress
InXpress A community of High-performing Franchise Owners
L-R: Mark Lyon, Cathy Battreall, Tom Morris & Ralph Moccio
With the state of the supply chain and constant challenges to navigate through, InXpress has been assisting small to medium size enterprises in a variety of industries to find shipping solutions through exclusive bulk-buying discounts, global connections and world-class carrier partners designed to serve vast shipping needs. “InXpress is a community of highperforming franchise owners who are willing to challenge themselves to be the most reliable shipping consultants to better serve small-to-medium size businesses with international small parcel, domestic small parcel and LTL (freight) needs,” said CEO Dustin Hansen. 48 Franchising MAGAZINE USA
InXpress is a community of high-performing franchise “ owners who are willing to challenge themselves to be the most reliable shipping consultants. ” Tom Morris Tom Morris has been an InXpress franchisee since September 2009. He previously owned a home cinema audiovisual company for nearly ten years before he opted to sell his share of the business during the recession. Looking for something more recession-resilient, he used his business savvy skills to launch InXpress. Since then, he has consistently been one of the top performing franchisees across the global InXpress network. In 2018, he generated well over $1 million in revenue. Morris has been recognized by the International Franchise Association, earning its annual Franchisee of the Year
award in 2013. He was honored as a 2019 InXpress Top Gun Award winner for having the highest gross margins in the U.S., and most recently won the Largest Franchise Award for significantly scaling his business over the last 13 years. Morris serves as a prime example to other franchisees within the system on what it means to be a top performer. He embodies the InXpress core values, giving back to the community and improving his business with a results driven mindset, energetic service, and all-in approach that allows him to stay committed to target improvement. Morris and his team of seven believe in persistence, understanding because they
