VOL 11, ISSUE 9, SEptEmbEr 2023 The magazine for franchisees • WWW. franchisingmagazine U sa . com The Mos T s uccessful f ranchise special feature children’s produc T s and services announcements from the industry franchising news ve T erans in franchising supplement coV er story d rybar Erinn Moss Mad E Work-Lif E Ba L anc E a Priority
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Volume 11, issue 9, 2023 on the cover: drybar
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Welcome to the september 2023 issue of franchising magazine usa
franchising allows many individuals to go into business for themselves by joining a franchise system that will offer support, comprehensive training, marketing support, and proven operational processes. i n this issue we cover some of the great franchise opportunities available today and offer top advice from our experts.
On the Front cover this issue we have d rybar Owner Erin Moss, who has made WorkLife b alance a Priority to do what she needs for her family while also running two d rybar® shops in Michigan. you can read more about this on page 10. We also profile h onest abe r oofing in this issue america’s most r eliable r oofer who is Leading the Way Toward Lucrative success, just one of the many Franchises Featured in this issue.
From our experts this issue g eorge Knauf discusses the most common question franchise professionals get is “What is the most successful franchise?” Lucas Frey helps us to understand the transition from an owner-operator, where we are deeply involved in the day-to-day operations, to an executive model, where we lead multiple units and focus on strategic growth.
The feature supplement is children’s products and services an industry that is vibrant and ever evolving and caters to the needs, growth, and development of our youngest generation, chris conner discusses this in more detail as our Feature Expert. s everal Franchisees and Franchisors are covered in this section such as adventure Playkids, Twinkle Toes, Lightbridge academy and altitude Trampoline Parks who we have featured on the Feature supplement cover.
Last but not least is our ever-popular Veterans in Franchising, we have some inspirational stories on Franchisees who have transitioned from Military life to successful business owners.
i really hope you enjoy reading this issue and don’t forget to take a moment to scroll thorough to our a-Z d irectory at the back of the magazine or visit the website to find more exciting franchises and advice. happy r eading.
Vikki Bradbury | Publisher franchising Magazine Usa
Franchising M aga Z in E Usa 3
The
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it shall not be copied in whole or part, resold, hired out, without the express permission of the publisher. SUPPLIER FORUM proud member of the ifa: international Franchise a ssociation 1501 K street, n.W., suite 350 Washington, d c. 20005 Phone: (202) 628-8000 Fax: (202) 628-0812 www.franchise.org VOL 11, ISSUE 9, SEptEmbEr 2023 The magazine for franchisees • WWW.franchisingmagazineUsa com The MosT successful franchise special feature children’sandproducTs services announcements from the industry franchising news veTerans in franchising supplement coVer story drybarErinn Moss MadE Work-LifE BaLancE a Priority creaTive MeThods financial and otherwise To keep The besT!
information and contents in this publication are believed by the publisher to be true, correct and accurate but no independent investigation has been undertaken. accordingly the publisher does not represent or warrant that the information and contents are true, correct or accurate and recommends that each reader seek appropriate professional advice, guidance and direction before acting or relying on all information contained herein. Opinions expressed in
articles contained in this publication are not necessarily those of the publisher. The publication is sold subject
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s EPTEM b E r 2023
Profile
16 Honest Abe: america’s Most reliable roofer Leads the Way toward Lucrative success
Have Your Say
22 Anchored Tiny Homes: brings custom, stick -built Tiny homes to the Market in an Effort to relieve a Multi -Million Unit shortage and Launches Franchise Opportunities
Spotlight on Service
54 MFV: Embracing Franchising in s. Florida: Unlocking Opportunities for growth
Expert Advice
12
Franchisor in Depth
18 Le Macaron: Family business grows to number One Macaron Franchise in United states
48 Little Caesers: reimagining Quick-service dining: Little caesars’ innovative restaurant Prototypes
52 Honey Baked Ham: Unveils new incentive Program to support glazing Expansion across the nation
Franchising M aga Z in E Usa 5
contents 10 Cover Story 10 Drybar: Erin Moss made Work-Life balance a Priority In every issue 6 Franchising News Announcements from the Industry 27 Special Feature Supplement Children’s Product and Services 59 Veterans Supplement News and Information for Veterans in Franchising 76 A-Z Franchise & Services Directory Franchisee in Action 14 Central Bark: signs new Multi-Unit Franchise deal 24 Noodles and Company: Fostering year-round diversity, Equity, and inclusion in the Franchise industry 50 Title Boxing: From Member to Owner, how This Multi-brand Franchisee navigates the Fitness industry 14 18
successful Franchise
George Knauf: The Most
The 10 reasons Franchises should be Focusing on The buy side 46 Lucas Frey: navigating the Transition from Owner-Operator to Executive Franchisee: Lessons from churchill 56 Vinny Provenzano: Making a difference: staffing Franchises and their role in Economic growth
20 Evan Hackel:
Get eXciteD elONs , WAYBAc K BURG e R s lauNcHes tHe “X” BurGer
Wayback Burgers, America’s favorite hometown burger joint and one of the nation’s fastest-growing burger franchises, recently announced the launch of its most electric menu item yet – The “X” Burger.
created with the vision to be the everything burger, the “X” burger features not one, not two, but ten perfect layers of beef patties coupled with out of this world toppings. b eginning august 1st, the “X” burger will offer a bite into the future for foodies looking for an eXcellent burger and to rebrand their mainstream ways of eating. but don’t sweat it, this burger will not cost $44 billion, the “X” burger is available at more than 130 Wayback burgers’ restaurants nationwide for $29.99.
a s an ode to trailblazers who dare to dream big, Wayback burgers recently extended an offer to anyone named Elon. specifically, guests named “Elon” received the “X” burger for Fr EE for the entire month of august to celebrate those who challenge the status quo, aim for the stars and have a complete disdain for birds.
“Our goal has been to create the ‘X’ burger,” said Patrick conlin, President of Wayback burgers. “ it should have been done a long time ago, we’re sorry it took so long.”
i
s Five s
FRAnchisin G as Vice
De V elO pM e N t
SPRINGVILLE, Utah — July 26, 2023 — Five Star Franchising, an innovative, growing platform of home service brands, named Mike Miller vice president of franchise development. Miller will help lead franchise development efforts for the Five Star brands Bio-One®, 1-800-Packouts® and 1-800-Textiles®.
“Mike has a proven track record of helping great franchise systems drive growth,” said J. andrew Mengason, chief growth officer for Five star Franchising. “ his passion and experience will help our brands expand in high-demand areas and empower success.”
Miller brings 15 years of franchise development management and leadership experience to his new role. d uring his
career, he has specialized in new franchise placements, resales and conversions in the printing, marketing and graphics industry, with a focus on long, complex sales cycles.
“The franchise industry is based on opportunity,” Miller said. “ i ’m excited to join Five star and its mission to empower and inspire franchise owners to succeed. it’s a privilege to lead the teams at bioOne, 1-800-Packouts and 1-800-Textiles. These fast-growing brands provide accessible, recession-resistant pathways to success for a wide range of potential owners and drive growth for the entire Five star platform.”
For more information about Five Star Franchising, visit http:// fivestarfranchising.com/.
6 Franchising M aga Z in E Usa
Mike
O
presi D e N t O f fra N cH ise
Miller j
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a merica’s favorite Burger j oint Offers a free ten patty Burger to a nyone Named e lon a ll august long
t he experienced industry executive will lead development strategy for fast-growing five star brands Bio- o ne®, 1-800-Packouts® and 1-800-textiles®
cAR in G s enio R s e Rvice franchise Owner Named as franchise Business review rock star
Caring Senior Service of New Braunfels, Texas co-owner Cathy Trlica has been named by Franchise Business Review, an independent market research firm specializing in measuring franchisee satisfaction and employee engagement in the franchise sector, as one of its 2023 Franchise Rock Stars in a competition that saw more than 250 nominations from franchisors in eight different categories.
“When Franchise business r eview created the term “rock star” for their individual awards, they must have had c athy Trlica in mind,” said Jeff s alter, founder and cEO of c aring s enior s ervice, a non-medical, personalized home care services company. “We couldn’t be more pleased with c athy’s selection to earn this honor. c athy and her daughter, Lara harris, have built a fantastic franchise in n ew braunfels. This location continues to shine under their leadership.”
Do GDR op signs lease to Open Brand’s first florida location
Dogdrop, the premier on-demand dog daycare provider, is thrilled to announce the signing of the brand’s first lease in Florida.
Located in Fort Lauderdale’s vibrant Flagler Village at the mixeduse Motif development at 500 n andrews ave, the new d ogdrop location will be owned and operated by multi-unit franchisees nicholas irwin and Miguel angel chuquichanca. slated to open in early 2024, this will be the brand’s second franchise opening and their fourth total location. d ogdrop is excited to partner with passionate business owners who have a desire to become franchisees in the thriving pet industry.
“We are thrilled to be coming full circle by opening our first location within walking distance of where we used to live as well as adopted our beloved dog brick, in Foundry Lofts,” said chuquichanca. “Motif is centrally located in Flagler Village, a fast-growing, vibrant community filled with young professionals who are looking to provide the best possible experience for their dogs. These professionals are very busy and need a service that is convenient, seamless and takes the very best care of their dogs. We are so excited to be one of d ogdrop’s first franchisees and help the Fort Lauderdale community by offering this incredible service.”
Trlica was selected as the winner of the Family-Owned category. Other categories include Top Performers, Multi-Unit Owners, Veteran-Owned, Women-Owned, Freshmen, Millennials, and giving b ack.
“ it was humbling just to be nominated by the team at c aring s enior s ervice’s corporate headquarters, but winning this award has been a highlight of a pretty spectacular year,” Trlica said. “We believe that our spiritually-aligned value system has enabled us to provide the most loving and compassionate care to our clientele. in 2007, Trlica’s daughter joined her mother to help manage the franchise location. in 2021, after managing her location for more than a decade, Trlica named harris as a coowner in the business. The mother-anddaughter duo have consistently been one of c aring s enior s ervice’s top performers year after year.
https://www.caringseniorservice.com/
“We have seen success and high demand in multi-family properties for our dog care services and know that nicholas and Miguel will be terrific franchisees as well as ambassadors to our brand,” said shaina d enny, cEO of d ogdrop.
http://www.dogdrop.co/franchise
Franchising M aga Z in E Usa 7
FA mo Us toA ste RY Welcomes New senior Director of training and Development
Famous Toastery, a 25-unit better brunch franchise brand known for its “Famously Fresh” menu, has added Kellyann Higgins as its new Senior Director of Training and Development, bringing to the franchise brand over a decade of experience in successfully developing people to reach their highest potential.
in her new role, higgins will define what has made Famous Toastery successful for many years by capturing the culture, refining procedures and highlighting guest services in training programs that will support the brand’s continuous growth. “ having owned my own business and realizing the challenges that come along with the journey, i look forward to
ensuring the success of franchisees by providing the training and development tools they require for clear direction, consistency, and execution that translates into results for their business,” said higgins. higgins previously served as the d irector of Training & Operation s ervices for Mimis c afé overseeing people development and the implementation of operational systems and processes. higgins was also a successful small business owner and operator for many years where she learned the importance of employee engagement and a positive culture as the key factors in building relationships and achieving sustainable results.
“Kellyann joins the Famous Toastery family in during a key time for our
G YR o s h Ac K sees impressive Growth through first Half of 2023
brand expansion, as we grow across the country,” said Mike s ebazco, President of Famous Toastery. “With her training and development experience, efficient approach and passionate personality, she will ensure our commitment to an incredible customer experience only gets stronger as we enter new markets now and into the future.”
To learn about franchising opportunities, please visit https://famoustoastery.com/
Vegas, n evada, Phoenix, arizona and other surrounding areas for further expansion. “The Tucson opening is definitely an inflection point for gyro shack,” said s eth brink, President of gyro shack. “We are an ethnic food brand located in b oise, i daho, and getting new locations open in other areas of the country is pivotal for us to prove portability and show potential partners that gyro shack is just as successful inside and outside of our home state.”
Gyro Shack - a Greek quick-service restaurant concept with healthier fastfood options and authentic flavors of gyros, hummus, and more – has seen consistent growth throughout the first half of 2023, as the brand looks to continue momentum for the remainder of the year.
With the recently opened gyro shack location in Tucson, arizona, the brand
looks forward to continued expansion in the s outhwest region. in the second half of the year, gyro shack is excited to open the doors of the brand’s first location in n ew Mexico. The albuquerque catering hub and food truck commissary location looks to open in august of 2023, with the brick-and-mortar location coming early next year. With new locations on the horizon, gyro shack is continuing to explore development opportunities in Las
“This year, we have overcome obstacles regarding the labor force,” continued brink. “We have spent a great deal of time ensuring we are hiring the right people for our teams. With staff who are invested in the gyro shack brand and love what they do, we have seen a massive increase in overall morale within our workforce and look forward to building upon that momentum.”
https://www.gyroshack.com/franchise/.
8 Franchising M aga Z in E Usa
after
legendary pizza Maker tony Gemignani launches s lice h o Use’s nAtion Al FRA nchise pR o GRA m
Slice House by Tony Gemignani, the world-renowned, award-winning pizzaiolo, is excited to announce the launch of its first ever franchise program. since opening its original location in 2010 alongside Tony’s Pizza napoletana in s an Francisco’s historic italian neighborhood of n orth b each, slice h ouse has been a local staple, offering authentic slices of Tony’s world-famous n ew york, sicilian, g randma, d etroit, and c alifornia style pizza and more italian specialties in a fast casual setting.
a 13-time World Pizza champion, fourtime g uinness b ook of World r ecord h older, winner of “The Food n etwork challenge”, founder of the “World Pizza champions”, and Master instructor of the international s chool of Pizza, g emignani leads slice h ouse along with his industry veteran partners g eorge Karpaty, Trevor h ewitt, and bill ginsburg.
“ i grew up with a love of food and the way it can bring people together,” said Founder and Owner Tony g emignani. “Transitioning slice h ouse to a franchise opportunity is yet another way i get to share my passion and impart my respect for the craft of pizza making. We look forward to partnering with like-minded entrepreneurs who are equally passionate about pizza and people to spread slice h ouse nationwide.”
“at slice h ouse, we know our franchise
owners’ growth is growth for the brand, so we make sure our owners understand that you’re never alone when you invest with slice h ouse,” said President g eorge Karpaty. “With the support you receive from the moment you connect with our franchise team and a menu straight from the mind of pizza master Tony g emignani, we’re prepared to help you bring the best flavors of the world, old and the new, to your local area.”
slicehousefranchise.com
Fo RD’s GARAG e Names David ragosa its New Vp of franchising and Development
Ford’s Garage, the burgers-and-beer brand fueled by America’s love affair with the automobile, has named restaurant industry expert David Ragosa its Vice President of Franchising and Development. Ragosa will work with the Ford’s Garage team to expand the company into new markets, support existing franchisees’ sales growth and serve as a thought leader on current restaurant trends.
r agosa’s noteworthy career positions include director of Franchising at inspire brands, a global multi-brand restaurant company, where he led franchising of the arby’s and s onic brands. “We’re thrilled to welcome david to the Ford’s g arage family,” said steve shlemon, President of Ford’s g arage. “ his successful track record in franchise development for national restaurant brands makes him the perfect choice as we expand into new markets across the country.”
“ i ’ve loved the ambiance and the food at Ford’s g arage from the first time i went there with my kids, and i ’m excited to work with their team, which is best-in-class,” r agosa said. “ i ’ve always believed that the franchisees’ success drives our success, and i look forward to helping us all succeed together.”
r agosa has a b achelor of s cience from Montclair state University. h e lives in Monroe with his wife, r ea, their three children and the family’s dog. h e is actively involved in the Make-a-Wish
Foundation of n ew Jersey and its Make-a-Wish c astle, which grants wishes for children diagnosed with serious medical conditions; and Jersey c ares, supporting families in need with local food banks.
www.fordsgarageusa.com
Franchising M aga Z in E Usa 9
d rybar owner Made work- life balance a p riori T y
Erinn Moss doesn’t think twice before canceling a meeting or rearranging her schedule to do what she needs for her family while also running two Drybar® shops in Michigan.
During a 4 1/2-year span, she gave birth to four children and opened two Drybar shops. But now, laying the early groundwork for her Drybar shops is paying off with increased flexibility.
Moss, a former “Survivor” contestant, worked hard the last several years to make her work-life balance dream a reality, with lots of help from others around her. Being a mother and a small business owner taught her balance, empathy and how to empower other women she employs, she says.
In a post-pandemic world, work-life balance is on the minds of entrepreneurial Americans, including franchise owners,
who seek balance to the demanding life of a small business owner.
A Forbes survey of 1,120 American adults in 2022 showed 90% said work-life balance was key in choosing a job or deciding whether to stay at their current one. That ranked higher than the ease of their commute, flexible hours and promotion path.
Earlier this year, Office Depot’s annual women’s small business survey found that the balance between work and life is easier when you have your own business.
Moss researched companies to find the best fit for her. At the time, she and her husband, who had recently retired from the National Hockey League, were just starting their family, with a 2-month-old and a 15-month-old.
Ultimately, the Drybar brand was the best fit for the mompreneur. Drybar is one of five brands in the WellBiz Brands
10 Franchising M aga Z in E Usa cover story: Drybar
portfolio, which features nearly 900 franchised locations, with over 300 more in development. WellBiz Brands’ portfolio also includes Amazing Lash Studio® , Elements Massage®, Radiant Waxing® and Fitness Together ®
The pandemic upended the traditional inoffice working models and now, depending on the sector, work from home and hybrid office models have become the norm. For those seeking franchise opportunities, there are an abundance of opportunities that can cater to an enhanced work-life balance. The key is knowing where to look and what management models fit owners the best.
A study from NodeSource in 2017 showed work-life balance was the biggest challenge entrepreneurs faced. They placed the same importance on work-life balance as they did cyber security breaches and a challenging job market. The cause for concern among owners is understandable, as small business owners experience higher rates of depression, ADHD and mental health issues compared to other groups, according to a separate study from Dr. Michael Freeman, clinical professor of psychiatry at the University of California San Francisco.
Moss is now at the point where she has the personnel and leadership in place so she can walk away from her shops and know that everything will be OK. But it took work, including building a team and
learning how to manage a business, to get to that point.
Much of what she has learned about dealing with employees and managers, she attributes to the empathy she learned as a working mother. She understands children are going to get sick and emergencies are going to happen, and she has put backup plans in place for those times.
In recent months, she began setting boundaries for her scheduling and empowering her leadership team to make decisions about the business.
“If my kid has a hockey tournament, that whole weekend is my time off. Whatever my team needs, I will always take the call and I will always help them through it,”
“ Moss researched companies to find the best fit for her. At the time, she and her husband, who had recently retired from the National Hockey League, were just starting their family, with a 2-month-old and a 15-monthold.”
she says. “But those weren’t boundaries I set for myself until recently. I would drop everything to put out fires.”
Moss wants her employees to take initiative. Allowing the team to take leadership and problem-solve is setting them up for success.
She has had ups and downs, faced a pandemic and overcome obstacles that she never thought to contemplate. But with the help of her husband, family, nannies and her employees, her two Drybar shops are successful.
“I know it sounds cheesy, but it truly takes everyone,” she says. “I am glad we stuck it out.”
Franchising M aga Z in E Usa 11
The MosT successful f ranchise
The most common question franchise professionals get is “What is the most successful franchise?”. Interestingly that is also one of the hardest questions to answer, because there isn’t just one!
I understand why people ask. In a world with over 4,000 franchise brands, they are desperately trying to figure out what they should invest in that will give them the best chance for success.
e XPert ADvIce: George Knauf | Senior Franchise Business Advisor | FranChoice
so, let’s get down to some franchise realities:
• A great franchise in the hands of the wrong owner will be more likely to fail.
• A poor franchise in the hands of a great owner can still succeed.
• A bad location can cancel out a great brand and owner.
• A great location can carry an average owner
There are more, but that should do for now. Here is the secret, though not easy, answer. This is a complex matching process that most people get wrong based on their search approach. When people begin their search they often look at brands or products that they are raving fan consumers of.
The reality is that the role of the consumer and the role of the owner are two very different roles. A buyer needs to find franchises based on the role of the owner. That is where their skills, strengths, likes, dislikes, how they want to work and their goals will best be applied to see if a franchise is a match.
Susan was a former executive in the tech world, she was very frustrated looking at franchises because she went to her favorite brands, requested information and they all seemed like work she didn’t want to do. She was right! Her model called for a different match than her favorite food stops.
From a little different angle, Steven was a sales executive who loved golf. He played all the time at home and took his clubs on business trips to play with whoever he was meeting with. His first jump wasn’t to a franchise, he became the golf pro at his favorite golf course. He took that new job in the Wintertime so he just got to visit with his friends and other members for months. When warm sunny days came
George Knauf is a highly sought after, trusted advisor to many of the top franchise ownership groups in the world. With over 25 years of experience in both start-up and mature business franchise operations he is uniquely qualified to advise individuals that have dreamed of Building their own empires. Whether you have an existing portfolio or searching for your first franchise, he can help you to pursue your dreams.
www.MyPerfectFranchise.com
along he was depressed because he wasn’t playing golf, he was manning tournament sign up tables, making sure the greens were mowed and giving golf lessons.
When I met Steve he really disliked his role because he couldn’t do what he loved. I pointed Steve at franchises that would let him use his skills to grow a great business that supported the golf lifestyle he desired. Now he plays golf with his friends all the time and loves his life again.
Larry was a retail store expert, had over 60 stores when we met. He eventually sold the stores, called me and said “What’s next?” We started talking about ideas that fit where he was in life now but what he kept bringing up was a lifelong desire to own a chain of restaurants. I told him it would be a harder path than he wanted right then.
He opened his first restaurant a little over a year ago, he hates it but at the same time has one of the top 5 stores in the company. A truly surprising opposition!
His challenge was that he was in a really tight labor market and he was in the store 80 hours a week, something he hadn’t done since his younger years. He simply wasn’t going to let the restaurant fail, so he cooked, cleaned bathrooms, managed the store and placed the food orders. We are now talking about two paths to get him back into a role he will enjoy. He may either build a much larger restaurant portfolio or we may consider a Regional Developer opportunity or
“
absentee franchise run by a management company to give him cash flow without the crazy hours he has now.
And now me, I know my model and I have great insider information. I am currently evaluating acquisitions for my own portfolio. I have itemized all the criteria that makes something good for me and bad for me. I know how I like to work and what my goals are. Because I am a current business owner I know the demands of my current businesses.
While I like Five Guys, a raving fan of the brand, I should never own a Five Guys!
My perfect role is more coaching, mentoring, leading, strategy and investing. My match has to fit within a portfolio and allow time for those businesses and the candidates I advise on building franchise empires. Most of all, it has to allow the lifestyle I desire. I am not getting any younger and we like to travel.
So, what is the most successful franchise? It is the one that perfectly fits you!
What is your success story?
Let’s go find it!
Franchising M aga Z in E Usa 13
So, what is the most successful franchise? It is the one that perfectly fits you!
”
c enTral bark®
s igns n ew MulT i- u ni T f ranchise d eal, b rings
n ew a pproach, and i T s f irs T w hole d og c are locaT ions
To n ew Jersey
local couple set to introduce central Bark’s unique approach to whole dog care and enrichment
Central Bark®, the premier whole dog care franchise and industry pioneer, is proud to announce the signing of its newest multi-unit franchise agreement with Frank and Lauren Belfiore to establish the brand’s first locations in New Jersey. The husbandand-wife team, are set to bring three Central Barks to Northern New Jersey.
After spending more than 20 years in corporate America, the couple decided they had reached a point in life where they were ready to determine their own success and direction. They fell in love with Central Bark after extensive research because, for the first time, they realized there was a business model that would allow them to combine their longstanding passion for dogs with the thriving pet services industry, whose projected U.S. sales in 2023 are primed to hit $143.6 billion according to the American Pet Products Association. They understood New Jersey would be
a great market for Central Bark because it’s made up of so many dog-friendly communities that completely align with Central Bark’s mission: to forever nurture, enrich, and inspire whole health, happiness, and unconditional love for each dog, family, and community we serve.
“While I have spent the majority of my professional life as a senior executive with multi-million-dollar companies in the food industry and Lauren most notably as president of a New Jersey-based Insurance company – we knew there was something more out there for us to do,” said Frank Belfiore. “We’ve had this incredible bond with our dogs all our lives and knew there had to be a business that would allow us to harness that passion while also giving back to the community we call home. When we discovered Central Bark and its holistic approach to whole dog care
14 Franchising M
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Fr A nch I see I n Act I on: Central Bark®
Frank and Lauren b elifore
which is combined with the latest in canine behavioral science, we knew it was going to be the perfect fit for New Jersey.”
For nearly 20 years, Central Bark has drawn in dogs and their owners across the
country to experience its Whole Dog Care, which combines Central Bark’s industryleading dog day care expertise with the latest in canine science. Enrichment Dog Day Care provides a healthy and balanced blend of exercise, social group play, learning, rest, and “TLC” to help dogs be healthy, happy, calm, and well-rounded members of the family. Furthermore, Central Bark also offers dog boarding, baths, grooming, a retail market, training and more.
“Central Bark is in a class of its own when it comes to safety and its approach to whole dog care,” said Lauren Belfiore. “We ultimately chose Central Bark over other considerations because of the strength of the brand, the integrity of the system, the steadfast commitment to canine science and safety, and because of their commitment to making dogs across every
community happy and healthy members of the family. We can’t wait to welcome both our two-legged and four-legged guests when we open.”
Central Bark typically features approximately 6,000 – 7,000 square feet of indoor space plus over 2,000 squarefeet of outdoor play area. Activities include small flexible playgroups, group skills work, rest periods, and personalized one-on-one enrichment sessions. Enrichment add-ons give pups the extra attention they love and the freedom to use their senses, safely exploring with their instincts as they engage with interactive toys, puzzles, and games.
“We’re so pleased to welcome Frank and Lauren to our Central Bark family, while expanding our presence across the Northeast and opening our first locations ever in New Jersey,” said Tim Weiderhoft, Ed.D., CFE, Vice President of franchise development for Central Bark. “While Frank and Lauren have impressive professional backgrounds, what we love is that they want to apply that experience and business knowledge to operating their new Central Barks. We know they’re going to find tremendous success across New Jersey.”
For more information on Central Bark franchising opportunities, visit centralbarkusa.com/franchising.
Franchising M aga Z in E Usa 15
t im Weiderhoft
e d, d cfe , Vice p resident of f ranchise d evelopemnt for c entral b ark®
Honest Abe Roofing is a Franchise built to launch your future for generations.
A roof is more than just a structure over your head. It is a haven that provides a safe and protected home filled with warmth and care for you and your loved ones.
The story of Honest Abe Roofing begins in the small town of Terre Haute, Indiana, where family values and treasured time outdoors run deep. The founder and CEO of the explosive company began his new career at the beginning of 2007, only months before the great 2008 recession. While the timing of this new company was not perfect, Kevin Newton trusted in his authentic craftsmanship, smalltown charm, and entrepreneurial mindset to launch Honest Abe Roofing into the explosive and successful business it is today.
Despite the early challenges Honest Abe experienced, Newton persevered through
it all began. With scarred knuckles and sun-kissed cheeks, Newton had grown his business into something bigger. He had developed a necessary service for his hometown that brought professional workmanship and friendly solutions to the homeowners in southern Indiana.
For ten years, Honest Abe Roofing operated as a successful, small-town business like so many others. But with the support of local friends and family, Newton poured his efforts into expanding Honest Abe Roofing to service homeowners alike all across America. “When I started Honest Abe Roofing, I had a truck and a commitment to creating a roofing company that would change and dominate the roofing industry. We have more trucks now, but our commitment has never changed” says Founder and CEO Kevin Newton. Within 5 years of Franchising, Honest Abe expanded into twenty locations and continues to grow and flourish.
ng has grown into a large, corporate franchise that
is all about supporting and helping others. As the company has grown, its main focus is solving customer problems and finding the best solution to any issue a homeowner may face with the haven that is their roof. Our customers trust us to provide quality roofing that is fast, easy, and affordable. We provide each customer with the best services for their home based on their location, needs, and modern curb appeal. Our expansion has allowed us to provide even more services and products than ever before to our loyal customers.
Within the last year, Honest Abe Roofing has expanded all over Florida and continues to dominate in each major city. “When working at Honest Abe, you run into a lot of people in need, and we are able to find the answer for them” says Franchisee Todd King. “With this business, you always have to reset, stay positive, and sell your job each day. It’s not suited for everybody, but the highs of helping others and the high volume upsides are great.”
As Honest Abe continues to persevere, our values and mission propel our business to do what we do best. It allows us to provide our customers with the best home improvement services— reliably. Our goal is to continue expanding and thriving, to service homeowners alike across America, and bring the small-town charm and best roofing to even the largest of cities.
Honest Abe Roofing continues to provide a necessary service that will continue for generations to come, all while leading the industry in sales, expansions, and charm.
16 Franchising M aga Z in E Usa
P ro FIL e: Honest Abe Roofing
aM erica’s M os T r eliable r oofer leads
T he way Toward lucraT ive s uccess
fa M ily business le M acaron french pas T ries™ grows To #1 M acaron franchise in T he uni T ed s TaT es
When Rosalie Guillem departed her beloved hometown in France more than two decades ago to pursue the American Dream, she realized she would not be able to cope with her children and grandchildren living more than 7,000 miles away.
An entire ocean separated her from loved ones who remained in France, so she came up with a business plan for an authentic French pastry shop that would help bring
her daughter, Audrey, and her family to the states.
“I could not bear the thought of my family being so far away and missing out on watching my grandchildren grow up,” Guillem said. “We started the business so we could be together as a family. And even though we were immigrants, we were determined to bring a slice of French culture to the states.
What started out as a solution to reunite her family eventually turned into a burgeoning franchise. Currently with more than 70 locations throughout the country,
18 Franchising M aga Z in E Usa Fr A nch I sor I n D e P th: Le Macaron
Le Macaron French Pastries is the #1 Macaron franchise in the U.S. The motherdaughter duo co-founded the business in 2009 with one shop in Sarasota, Florida. It wasn’t long until Rosalie’s son, Gregory, also left France to join the family venture and opened two shops in the Orlando area. Although franchising was never the original plan, Rosalie was bombarded with calls and questions from people wanting to know how they could invest in the cheerful, upbeat Parisian-style café with delicious macarons that kept loyal customers coming back for more. The family decided to begin franchising in 2012.
“From the beginning, we wanted to be authentic and treat our customers to a taste of Paris,” Rosalie explained. “We collaborated with French pastry chefs in France before we started the business, and to this day we are the only macaron business with products that are prepared daily by French-trained chefs. At our confectionary in Sarasota, we prepare thousands of macarons daily. This process makes it very easy for our franchisees to be successful and make sure they are getting freshly prepared macarons and pastries at their locations.”
A visit to any of the Le Macaron locations
stretching coast-to-coast from Florida to California can be described as a colorful “Barbie-esque” experience. Several locations have vibrant pink and pastel décor with elegant settees and chic café seating while other franchisees incorporate local design flair to take advantage of “Instagrammable” moments.
“We see a lot of guests and families who are vacationing or locals who are celebrating special outings or occasions,” Rosalie said. “Our goal is for guests to slow down and live in the moment by enjoying the simple pleasures, such as sharing macarons or a coffee together. We do our best to stay relevant and adapt the brand to popular flavor trends such as Salted Caramel, Bubble Gum, Birthday Cake, Red Velvet, and seasonal flavors. Our gift boxes with assorted macarons are very popular, and we also have a thriving catering and corporate gifting business year-around.
In addition to macarons in more than 20 decadent flavors, the full menu features pastries such as the ever-popular Napoleans, gelato, coffee, gourmet chocolates, cakes, éclairs, European style beverages and more. Macarons are also available in seasonal flavors to commemorate holidays and special occasions. The family’s formula for success has translated to franchisees who have also flourished, with some becoming multi-unit owners.
“Le Macaron was the perfect business opportunity for us,” said Bobbi Jo Blanton, who owns two stores along with her husband, William, in Grand Rapids and Traverse City, Michigan. “It’s extremely rewarding to bring the taste of authentic macarons to these communities,” Blanton said. “And this is why we’re scouting the area so we can open a third location.”
Gregory Guillem, who concentrates on the brand’s franchise development, said Le Macaron is experiencing steady expansion as new franchisees scramble to open new shops, kiosks in malls, or food trucks.
“We are thrilled with our accelerated growth, and we are fortunate to have inquiries from interested franchisees all over the country,” he said. “At our current
pace, we are on track to have up to 20 new locations within the next year.”
Le Macaron openings scheduled for 2023 include Columbus, Ohio, Tucson, Arizona, Long Beach, California, Sacramento, California, Pembroke Pines, Florida, Murfreesboro, Tennessee, New York, and Miami. New owners Natalia Mejia and Camito Beltran are preparing to open their store at RIO Lakefront in Gaithersburg, Maryland, while owners Sanjam and Karam Chawla will soon open a mobile kiosk at International Plaza in Tampa. All the new franchisees are banking on the fact that interest in delicious, bitesized macarons is trending throughout the country. Industry experts estimate sales of macarons will top $1.54 billion this year and more than double to $3.17 billion by 2033.
Over the years, Le Macaron has won numerous awards, including ranking on the Inc. 5000 and in the Top 100 Food and Beverage companies by Entrepreneur. Le Macaron was also named to the FranServe 2022 Fran-Tastic 500 list, which recognizes the top franchises in the country. Despite the awards, growth, and franchising success, at its heart, Rosalie maintains that Le Macaron is still a family business.
“A family business always has its challenges, such as setting boundaries for work-life balance,” she explained.
“Franchising expanded our responsibilities so much that at first it was tempting to talk about work all the time. However, we realized we had to set some boundaries and made a simple rule that family time is important and there will be no work discussions! We celebrate the good times, and when there are challenges, we know we are not alone. But overall, our favorite part of working together is that we trust and rely on each other. And this same trust and support extends to our wonderful franchisees who know they can rely on us to run a thriving business that will bring joy to their families.”
Franchising M aga Z in E Usa 19
The 10 r easons f ranchises s hould b e focusing on T he b uy s ide
evan hackel, entrepreneur, Author, speaker, Podcaster
As author, speaker and entrepreneur, Evan Hackel has been instrumental in launching more than 20 businesses and has managed a portfolio of brands with systemwide sales of more than $5 billion. He is the creator of Ingaged Leadership, is author of the book Ingaging Leadership Meets the Younger Generation and is a thought leader in the fields of leadership and success.
Evan is the CEO of Ingage Consulting, Delta Payment Systems, and an advisor to Tortal Training. reach evan at ehackel@ingage.net, 781-820 7609 or visit www.evanhackelspeaks.com
Everyone loves the “Sell Side” of doing business. Selling is fun and it’s how you make money. If you don’t sell something, you don’t have any business.
That’s obvious. Less obvious perhaps is the power of the “Buy Side” (the cost of goods that you sell), if you can reduce your Buy Side costs, all the saving goes to the bottom line.
Yet have you noticed that nearly all franchises concentrate exclusively on trying to sell as much as they can. They overlook the Buy Side completely. And that is a mistake, because both sides have an impact on the bottom-line profitability of a franchise.
That is another way of saying that if you buy and sell intelligently, you will have a much more profitable franchise.
the Wisdom of thinking about the Buy side
Really good Franchise systems already know focusing on the Buy Side is critical to franchise success. Younger brands and
2consistency
A buying service can help ensure consistency across the franchise system. By purchasing the same products or services, each franchise location can provide a uniform experience for customers, which is crucial for brand consistency.
smaller brands that haven’t hit critical mass tend to be more focused on growth of units, which is also part of the sell side. The more units they have, they reason, the more they can potentially sell.
Yet if you are concerned with bottom-line profits, it doesn’t have to be either/or. Being highly effective in buying will help you grow your franchise system and help the profitability of your franchisees. Furthermore, providing buying services to your franchisees offers a range of advantages, both for the franchise system and individual franchisees. And the sooner you start doing that, the better.
here Are 10 Reasons Why 1economies of scale/ negotiating power
One of the primary advantages of buying services is that they leverage the collective purchasing power of all franchisees. By pooling their orders, franchisees can often obtain products and services at a lower cost than if each franchisee negotiated separately.
3innovation and Research
Larger buying co-ops may have the resources to research and introduce new products or services that individual franchisees might have yet to discover on their own.
4promotional Benefits
Suppliers might offer exclusive promotions or deals to a large buying group, which can further reduce costs or provide additional value to franchisees.
5Quality control
Centralized purchasing through a buying service can ensure that products and services meet the franchisor’s quality standards. This ensures that all franchisees offer the same high-quality products or services.
6Risk Reduction
By centralizing purchases, a franchise system can reduce the risks associated with supply chain disruptions. A buying service might have multiple suppliers for essential items, ensuring that a problem with one supplier doesn’t disrupt the entire system.
20 Franchising M aga Z in E Usa sa
e XPert ADvIce: Evan Hackel | Founder and CEO of Ingage Consulting, and CEO of Tortal Training
What can a Buying Group purchase for Your Franchise?
Raw materials and ingredients: If the franchise operates in the food industry, a buying group could negotiate deals on bulk purchasing of ingredients.
equipment and supplies: Buying groups could help franchises purchase kitchen equipment, furniture, signage, packaging materials, and cleaning supplies at lower costs.
marketing and Advertising services:
Franchises could benefit from reduced rates for marketing and advertising services, including digital marketing, print materials, and promotional campaigns.
insurance and Financial services: Buying groups might negotiate group rates on business insurance, banking services, credit cards, and financial consulting.
Facilities services: Franchises could join buying groups to secure better deals on utilities like electricity, water, and waste management services.
technology and it services: Buying groups could facilitate discounts on software, hardware, IT support, and other technologyrelated services.
Uniforms and Apparel: Franchises in the retail or service industry might obtain better pricing for uniforms and branded apparel.
7streamlined operations
Franchisees can benefit from streamlined ordering and delivery processes. A buying service can coordinate bulk shipments, manage inventory levels, and even establish consistent relationships with suppliers.
8support and education
Many buying services also provide training and educational resources for
franchisees. This can help them get the most out of the products they purchase and ensure that they are using them effectively.
9Unity
A buying service can foster a sense of unity and camaraderie among franchisees. It creates an environment where franchisees work together for mutual benefit, strengthening the overall franchise system.
in summary . . .
By providing a buying service, a franchisor can ensure consistency across the brand, improve the purchasing power and profitability of franchisees, and enhance the overall strength and resilience of the franchise system. The results are powerful, because you’re able to improve the profitability of your franchisee by lowering the cost of goods. At the same time, you’re able to create greater consistency
Franchising M aga Z in E Usa 21
Anchored Tiny h omes
B RINGS CuSTOM, S TICK-Bu ILT T INY H OMES TO THE M ARKET IN AN E FFORT TO R ELIEVE A Mu LTI-M ILLION uNIT SHORTAGE AND L Au NCHES F RANCHISE O PPORT u NITIES
“We’re made up of two generations of builders and are a family-owned and operated business,” he explained. “After 30 years of servicing the northern California community, we decided to take on the tiny home market in an effort to do our part.”
how Anchored tiny homes is solving the crisis
Simply put, Anchored Tiny Homes is creating homes, effectively closing the gap between available homes and the number of individual households seeking housing. While this is applicable in many arenas, the company, for the most part, caters to two key demographics: investors and families.
Launched in 2019, Anchored Tiny Homes began as a family business that grew from a place of entrepreneurial spirit and pure demand. That entrepreneurial hustle and demand drove a fast climb. According to the brand’s 2023 FDD, its 10 corporate territories secured nearly $50 million ($49,380,188 to be exact) in gross sales in 2022.
“There are times in a culture where, if you can join something early on, you can make a massive impact and make a lot of money. I think we’re early on enough both in the industry and as a company that there will be opportunity in various markets nationwide,” said
Colton Paulhus, the brand’s co-founder and CEO Paulhus said. “We’re just on the ground floor of ADUs solving the housing crisis. Multiple states are approving them on a statewide level, and as we expand through franchising, we’re going to sell out markets and become the name for tiny homes nationwide.
“In the past few years, we’ve shifted from tiny homes on wheels to ADUs to better support our mission of helping people become financially free, keeping families close and making housing options available for more Americans.”
In 2019, Paulhus noticed an ad on Facebook Marketplace for a tiny home on wheels and approached his father, a construction industry veteran, about the possibility of building their own. After making his own post, Paulhus received hundreds of inquiries, and he and his father sold their first tiny home for $82,000.
“The primary consumers are people with aging parents or kids coming home from college,” Paulhus explained. “A lot of these people are left to choose between a $600,000 home and an ADU, and the ADU just makes sense. There are a lot of people doing a family compound type of thing — multi-generational living — to save money, especially in a lot of the less affordable states and cities.”
Given the current state of the market, many young professionals cannot afford to purchase a home independently, and the cost of assisted living is only climbing. With an ADU, a family unit can be reunited on a single piece of property, allowing an aging parent or adult child to have their own space and maintain independence without making an irresponsible or hard-tomaintain long-term investment.
When investors break into the ADU space, they are able to address both sides of the issue.
“ADUs are also a great solution for the
22 Franchising M aga Z in E Usa h Ave your s Ay: Colton Paulhus | Anchored Tiny Homes
What started as filling a gap in an inflated housing market, quickly grew into what could be one of the fastest growing franchises in the home improvement space ever.
investor who wants to add cash flow to an existing rental property or build the unit in their own backyard to add rental income,” Paulhus added. “You’re adding value to your property.”
Investing in an ADU creates an opportunity to counteract any required mortgage or property-related payments. If an investor has a $7,000 monthly mortgage payment, for example, construction of an ADU on an existing property can bring in around $2,500 per month, which can largely go directly toward the preestablished mortgage rate.
“In that situation, it doesn’t have to be anything grandiose. The investor will probably build a one or two-bedroom unit,” Paulhus explained. “It’s not anything super big, and it’s really just going to help them with some supplemental income, along with creating more inventory amidst the housing shortage.”
The beauty of the Anchored Tiny Homes business, and the larger ADU market, lies in the fact that franchisees need not close hundreds of deals daily. The franchisor has developed a relatively low-cost model, with an initial investment that ranges from $161,250 to $287,000, and offering the potential to make millions.
“The earning potential on each individual product is huge,” Paulhus said. “You don’t have to make a lot of burger sales to get a high sales number. If the franchisee can figure out how to sell the product, which we provide support for, the growth potential is huge.”
the Future of Anchored tiny homes
Looking to the future, Paulhus says Anchored Tiny Homes seeks to award 25 territories in 2023. With multiple territories already in the works, the franchisor
continues to focus on establishing itself in major metros.
“We’re pretty open to markets nationwide; the need is pervasive almost everywhere,” Paulhus said. “However, we’re aware that the major metros host an even higher demand. Places like Southern California, Oregon, Washington, Texas, Florida, New York and New Jersey have already proven to be promising.”
The franchisor also encourages prospective business owners in states that have already passed wide-reaching ADU-approval legislation to inquire.
Anchored Tiny Homes franchisees need not have extensive backgrounds in construction. Within the business, there are four primary buckets: sales, design, permitting and construction. Paulhus explained that, with the help of the corporate team, the franchisee conducts sales, and the remaining steps are outsourced.
“The primary trait we’re looking for in franchisees is a hunger to make a difference. We need someone who is genuinely passionate about solving the housing crisis, not just an investor who came across some money and is looking to distribute it somewhere,” he said. “Our values are all about faith, family and solving the housing challenge, and we seek to treat our employees, partners and customers like members of our evergrowing family.”
Franchising M aga Z in E Usa 23
i nclusion in T he f
Across the country, diversity, equity and inclusion (DEI) leadership roles and programs are being slashed at a troubling rate. According to Revelio Labs, the attrition rate for DEI workplace positions was 33% at the end of 2022, compared to 21% for non-DEI positions.
This dramatic decrease comes after DEI roles increased by 55% in 2020 following demands for racial equity due to the social climate that year, reported by the Society for Human Resource Management. The noticeable fluctuations in the number of DEI positions within companies highlights the need for continued commitment to diversity, equity, and inclusion across all levels of organizations.
With more than 30 years in the restaurant industry, I know firsthand how important DEI is for our industry. I began working in restaurants at just 15 years old and I never thought it would be possible for me to be a franchise owner until I started working for someone who looked like me and saw black franchisee representation. Now, as the operator of 21 Noodles & Company locations, I’m prioritizing diversity, equity
and inclusion at all of my restaurants so both my restaurant team members and the community feel supported to be themselves. There is not one answer for how to implement DEI in the franchising industry, but there are a number of ways we can get started and create real change. As franchisees, we should prioritize DEI efforts year-round because it positively affects our team members, positively impacts our community and their opinion of our franchise, and in turn, it brings in guests who align with these values.
supporting our team members
In my opinion, DEI efforts should always start by supporting team members because they are the most important part of our businesses and when our team members are happy, it is reflected in their service to our guests. At Noodles & Company, we have a wide array of programs to support all our team members. Noodles & Company has adopted the Multicultural Foodservice & Hospitality Alliance’s Pathways to Black
24 Franchising M aga Z in E Usa Fr A nch I see I n Act I on: Noodles & Company
fos T ering y ear- r ound d iversi T y, e qui T y, and
ranchise i ndus T ry
tom s hepard pasta per trio ceo and noodles and co franchisee
Franchise Ownership program to support the goal of creating 100 new black-owned franchise restaurants by the end of 2023 and has implemented an internal Inclusion & Diversity Advisory Council. To stay accountable, the company now issues an Impact (ESG) Report highlighting milestones and progress the company has made to improve the team member experience, food, planet, and community. We have Noodles Resource Groups (NRGs) called PROUD and THRIVE, where PROUD focuses on giving the LGBTQIA+ community and allies a platform for discussion, while THRIVE focuses on giving BIPOC team members and allies a space for communication. Noodles & Company has created the opportunity for franchisees to have leadership within the NRGs as well with Marisa Kowalski, our Regional Director of Operations from Pasta Per Trio Inc., leading the THRIVE NRG.
The leadership at Noodles & Company understands the importance of education around diversity, equity and inclusion and has implemented an internal Inclusion & Diversity Advisory Council along with creating a diversity resource library, DEI training, employee resource groups (NRGs), and partnering with the MFHA to build cultural intelligence within its teams. Not only this, Noodles & Company has joined the CEO Action Pledge to support an open dialogue on difficult conversations, implement and expand unconscious bias education, share best-known D&I programs, and engage the board in the development of D&I strategies.
These actions that Noodles & Company has taken to prioritize DEI in the workplace make me incredibly proud to work with them. With a majority of employed U.S. adults saying focusing on increasing diversity, equity and inclusion at work is a good thing according to the Pew Research Center, team members agree about the importance of DEI at work.
making an impact in our community
These efforts don’t just positively impact team members, they make a positive impact on our community. The best way to engage with community members is through joining already established local events
or creating your own and inviting fellow residents. At my Noodles restaurants, we hold more than 50 fundraisers per year with local booster clubs, school functions, and local organizations where our team raises money for the community. Aside from hosting our own events, our Noodles & Company restaurants also join events that take place yearly. Each year, we attend the local Pride Month events in June and host and attend different activations for Hispanic Heritage Month, which kicks off yearly in September. This is our way of celebrating inclusion and diversity in our community and bringing back that sense of belonging to our restaurants.
By getting involved in numerous community events throughout the year, the groups we serve feel supported by our restaurants and see the important role we play in making a difference at a local level.
smart for Business
According to estimates from the United States Census Bureau, nearly four in 10 Americans identify with a race other than white. With a growing percentage of the population identifying as a person of color, prioritizing DEI programs is also smart for business.
The numbers show just how important DEI
is to the American consumer. According to a Cox Business survey, 71% of U.S. consumers would spend more money at a small business if it supported a positive social cause. The survey found that this same percentage of consumers said, “It is important to them that the small businesses they visit practice diverse and inclusive hiring.” With a significant majority of American consumers placing a high value on diversity and inclusion, DEI efforts must be seen as integral to franchisees. Knowing that the majority of Americans care about diversity, equity, and inclusion, franchisees getting involved in community events and outreach can be used as a recruiting tool for new team members. The restaurant industry has faced significant labor shortages over the past few years and any efforts that can be made to find incredible team members are greatly appreciated.
While DEI positions are being cut around the country, I am encouraged by companies like Noodles & Company who are putting in the work to prioritize DEI in the workplace. By treating DEI efforts as an essential function of the business, we can work to encourage the next generation of diverse franchisees and further support our team members and community.
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www.franchisingmagazineusa.com don’t miss an issue GeT The App “ Moss researched companies to find the best fit for her. At the time, she and her husband, who had recently retired from the National Hockey League, were just starting their family, with a 2-month-old and a 15-monthold.” cover story: Drybar portfolio, which features nearly 900 franchised locations, with over 300 more in development. WellBiz Brands’ portfolio also includes Amazing Lash Studio Elements Massage® Radiant Waxing and Fitness Together The pandemic upended the traditional inoffice working models and now, depending on the sector, work from home and hybrid office models have become the norm. For those seeking franchise opportunities, there are an abundance of opportunities that can cater to an enhanced work-life balance. The key is knowing where to look and what management models fit owners the best. A study from NodeSource in 2017 showed work-life balance was the biggest challenge entrepreneurs faced. They placed the same importance on work-life balance as they did cyber security breaches and a challenging job market. The cause for concern among owners is understandable, as small business owners experience higher rates of depression, ADHD and mental health issues compared to other groups, according to a separate study from Dr. Michael Freeman, clinical professor of psychiatry at the University of California San Francisco. Moss is now at the point where she has the personnel and leadership in place so she can walk away from her shops and know that everything will be OK. But it took work, including building a team and Erinn Moss doesn’t think twice before canceling a meeting or rearranging her schedule to do what she needs for her family while also running two Drybar® shops in Michigan. During a 4 1/2-year span, she gave birth to four children and opened two Drybar shops. But now, laying the early groundwork for her Drybar shops is paying off with increased flexibility. Moss, a former “Survivor” contestant, worked hard the last several years to make her work-life balance dream a reality, with lots of help from others around her. Being a mother and a small business owner taught her balance, empathy and how to empower other women she employs, she says. In a post-pandemic world, work-life balance is on the minds of entrepreneurial Americans, including franchise owners, who seek balance to the demanding life of a small business owner. A Forbes survey of 1,120 American adults in 2022 showed 90% said work-life balance was key in choosing a job or deciding whether to stay at their current one. That ranked higher than the ease of their commute, flexible hours and promotion path. Earlier this year, Office Depot’s annual women’s small business survey found that the balance between work and life is easier when you have your own business. Moss researched companies to find the best fit for her. At the time, she and her husband, who had recently retired from the National Hockey League, were just starting their family, with a 2-month-old and a 15-month-old. Ultimately, the Drybar brand was the best fit for the mompreneur. Drybar is one of five brands in the WellBiz Brands Drybar Owner MaDe wOrk-Life baL ance a PriOrity VOL 11, ISSUE 9, SEptEmbEr 2023 The magazine for franchisees • WWW.franchisingmagazineUsa com The MosT successful franchise special feature children’s producTs and services announcements from the industry franchising news veTerans in franchising supplement coVer story drybar Erinn Moss MadE Work-LifE BaLancE a Priority creaTive MeThods financial and otherwise To keep The besT!
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Cover Story
32 Altitude Trampoline Park: Teams Up With schoox for innovative Mobile Learning and development solution
What’s New
30 Franchising News Announcements from the Industry
Franchisee in Action
44 Adventure Kids Playcare: Why it’s Time to Provide Flexible childcare Options
Expert Advice
34 Chris Conner: Unlocking the World of children’s Products and services Franchises: a Path to Entrepreneurial success through Franchising
Have Your Say
42 Athletic Republic: Unleashing Potential: The youth strength Training revolution in athletic Performance
Franchisor in Depth
36 Twinkle Toes Nanny Agency: announces they are expanding
38 Lightbridge Academy: The national demand for highQuality child care Leads to impressive growth for Lightbridge academy
40 Authority Brands: There’s never been a better Time for the Franchise industry to support youth career coaching and readiness
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Jovie appoints stuart Dupuy as company president
Jovie, the premier childcare resource parents need in the ever-changing landscape of work, family, and personal life, is thrilled to announce the appointment of Stuart Dupuy as the company’s President. With nearly 30 years in the childcare industry, positively impacting thousands of families throughout his illustrious career, Mr. Dupuy brings a critical perspective and dynamic leadership to Jovie as it continues to reshape the future of childcare.
With a commitment to fostering a nurturing environment where children can thrive, Mr. d upuy has been an integral part of Jovie for the last seven years as a franchise owner in both Texas and illinois. d uring his time as a franchise owner, stuart has consistently demonstrated his exceptional leadership qualities, extensive industry experience, and unwavering commitment to the success of Jovie’s brand and mission.
“Jovie is on a great trajectory, and i am thrilled to be a part of it, especially bringing in an owner’s perspective to the company,” said Mr. d upuy. “Jovie brings a high level of professionalism to the in-home childcare industry. i love the impact that the individual franchise owners have in their local communities in support of working parents, and the great synergy of combining that local impact with a solid national brand.”
a s the nation’s most respected, complete, and professional resource, Jovie is excited to achieve even greater heights of success and expand its reach with Mr. d upuy’s leadership. www.jovie.com.
mAthn A si U m franchisee recognized as a 2023 franchise rock star by franchise Business review
Mathnasium Learning Centers, North America’s leading mathonly supplemental education franchise, announces franchisee Karen Lossing and her family have been identified by Franchise Business Review as being a Family-Owned Franchise Rock Star for 2023. This year’s Franchise Rock Stars were selected from over 36,000 franchisees, representing more than 360 brands that participated in Franchise Business Review’s research.
Lossing opened her first Mathnasium franchise in 2013. With the help and support of her husband and two children, they’ve now grown their Mathnasium empire into a 14-territory, family-owned business which includes five n orth Texas locations, three in c alifornia, three in arizona, and three in colorado.
“We are thrilled, as not only a team but as a family, to receive this award on behalf of Mathnasium,” said Lossing. “This is a testament to the hard work and dedication of our entire operation and those who help run it every day. We are beyond thankful for the tremendous support we receive from the Mathnasium home office in helping us achieve our goals and make a real impact for students and families in the communities we serve.”
For decades, the Mathnasium Method™ has transformed how kids learn math — building students’ understanding of math concepts through personalized instruction and a customized learning plan — all while producing tremendous results, and helping students achieve their full potential in math and life.
“The Lossing family continues to raise the bar with their class, intelligence, and ultimate focus on what is best for the students in the communities their 14 centers serve,” said Mike davis, cEO of Mathnasium.
30 Franchising M aga Z in E Usa
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dUPU y, in his new role as President, is co MM itted to fU rther the co MPany’s vision to rei M agine childcare
four-time Olympic Gold Medalist ryan Murphy Deepens commitment to Water safety, signs on as G olDFish s W im school franchisee
Goldfish Swim School Franchising, LLC is adding four-time Olympic gold medalist Ryan Murphy to its roster of dedicated franchise owners. Murphy, in partnership with his parents, Pat and Katy Murphy, and grandfather, Mike Sullivan, will bring Goldfish Swim School just south of his hometown of Ponte Vedra Beach, Florida, with the opening of Goldfish Swim School – Saint Johns in spring 2024.
“ in my own life and in my time visiting g oldfish swim s chool locations across the country, i ’ve seen the positive impact that learning to swim can have on children, making them not only safer but more confident,” said Murphy. “The opportunity to bring g oldfish’s unique experience and curriculum to the community where i learned to swim was too good to let float by.”
Most recently, Murphy competed in the 2023 World aquatics championships in Japan where he served as co-captain for Team Usa’s men’s team and earned four medals including the g old in the 100 meter backstroke and 4x100 medley relay, silver in the
“
r yan has been a strong supporter of the g oldfish brand. We know that the Murphy family’s passion for both the skill and the sport of swimming will make them exceptional school owners,” said chris Mc cuiston, cEO and co-founder of g oldfish swim s chool. “This will be our ninth location in Florida and the first in the Jacksonville area.
BAch to Roc K mUsic s chool announces Grand Opening of New school in Minnetonka, MN
will be attending from 12:00 – 2:00 p.m. with the team from KFan hawkey is a member of several Minneapolis bands, including r ocket club, the Fabulous armadillos and the chris hawkey b and. h e also produces the radio broadcast of the Minnesota Vikings. a highlight of the grand opening will be the free raffle to win an autographed chris hawkey guitar. additionally, there will be free demonstrations of two early childhood classes: “ r ock city“ at 1:00 p.m., followed by “Kids n Keys” at 2:00 p.m. attendees can participate in tours and information sessions, check out the recording studio, and enjoy instructor and student performances on the main stage. The school will serve students from (but not limited to) Minnetonka, st. Louis Park, h opkins, Edina, Eden Prairie, Excelsior, chanhassen, shorewood, Wayzata, Victoria, Mound, and Orono.
Bach to Rock, America’s music school for students of all ages, proudly announces it is opening a new school in Minnetonka, Minnesota.
The community is invited to the free grand opening on s aturday, s eptember 9, from 11:30 a.m. – 4:30 p.m. at 4783 county r oad 101, Minnetonka, Mn, 55345. special guest chris hawkey, country music artist and host of the Power Trip Morning show on KFan,
“Thanks to our franchisees, Judy shoulak and her son Jake, b ach to r ock is making great strides to reach more and more students in the greater Minneapolis area with our progressive, comprehensive teaching methodology. We have seen the amazing influence music has in shaping children’s lives and the shoulaks embody the b ach to r ock commitment to transforming lives through music,” said brian g ross, president of b ach to r ock.
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200-meter backstroke and bronze in the 4x100 mixed medley relay.
Altitude Trampoline Park, the premiere indoor family entertainment brand dedicated to active family fun, has recently been showcased by the awardwinning workplace learning platform, Schoox.
With close to 100 parks and more than 2,000 team members across the globe, Altitude was growing rapidly and in a prime position to offer a more holistic approach to training and development. Making training mobile and much more interactive than in years past has helped Altitude retain and reward its employee base. Increased video content, quizzes, and reporting make the training portal actionable for leadership and effective for franchisees looking to keep top-tier talent. It’s said that hiring costs can be up to 30 percent of an employee’s expected total salary. That is significantly more than investing in an effective training program for employees; making this a priority was a no-brainer for the team at Altitude.
“We are delighted to be featured by Schoox as a client success story! They service thousands of clients, so it is truly an honor to have been selected for this showcase,” said Amy Phillips, President and CMO for Altitude Trampoline Park. “Our Learning & Development team saw the need to revamp our learning experiences, meeting franchisees where they are and speak to the needs of our younger team members in a mobile- friendly way. The Schoox app helped our team design solutions that fit our unique work environment and now our employees can access everything they need through devices they already know how to use.”
The Learning Management Solutions (LMS) provided by Schoox is accessible via mobile and offers Altitude a native mobile app that is also powerful enough to replace desktop learning for most employees. This provides general managers, who typically lead training at each location, easy access to reporting and data while on the go.
Like their guests, employees at Altitude spend a lot of time on their feet. Schoox is
32 Franchising M aga Z in E Usa cover story: Altitude
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AlTiT ude Tr A mpoline pArk Te A ms u p WiTh s choox for innovATive m obile le Arnin G And d evelopmenT s olu Tion
one of the only learning platforms to offer a feature-rich mobile app at no additional cost. Additionally, Altitude employees and general managers have access to nearly all of the program capabilities through any iOS or Android device including tablets.
“The Schoox app allows us to deliver learning tools consistently across all parks and links training activity with the KPIs that matter most, so we can demonstrate the impact of learning across the enterprise,” said Gina Elliott, Senior Director of Learning & Development at Altitude Trampoline Park. “We’re seeing our franchisees opt into using Schoox voluntarily, which is more exciting to us than having to mandate it because it means they see the value of the platform, the training resources available, and learning as a whole.”
Schoox makes it easy to track on-thejob training activity along with any associated online coursework, allowing Altitude to create holistic learning paths that are customized to each role. Report Builder in Schoox provides Altitude the freedom to create custom reports that analyze the metrics that make a difference, including changes in employee skill levels, progress toward organizational goals, and overall impact on business operations by individual park or across the whole enterprise. The in-depth reporting Schoox offers allows the Altitude team to determine where knowledge gaps exist and how to better address operational challenges and develop appropriate solutions through these and other Schoox tools.
With recreation centers like Altitude
including a lot of physical activity, workplace safety is a major priority for the entertainment brand. With Schoox, Altitude can confirm training has been offered to each employee, knowledge transfers were validated through assessments, and signatures were collected to confirm acknowledgment of park procedures, safety protocols, and other risk considerations specified by each park, overall ensuring all employees are equipped with the safety and compliance information they need.
The business impact features in Schoox dive even deeper into the data available within Schoox by connecting learning activity to specific KPIs that are most important to Altitude. For example, the number of training completions across a park may be tied to workplace safety to measure if training reduces the number of incidents.
“By introducing these new learning solutions to our system, we can further support our franchise partners on their path to growth, while continuing to uphold our high standards for quality service and safety,” added Elliott. “Now that we’ve built out our metrics, we’ll be able to see how training is translating into membership sales, guest satisfaction, and incident reduction.”
Altitude’s franchise owners have reported noticeable improvements in employee engagement, turnover rates, and customer satisfaction since implementing Schoox. Looking forward, the Altitude team plans to continue utilizing Schoox to move toward the goal of increasing memberships and ultimately driving greater revenue at
AB o U t s choox:
Schoox is a workplace learning software with a people-first twist. It puts people over process, making learning and career development easy, accessible, rewarding, and fun while adapting to whatever the world throws your way. Learners “up” their skills, grow on the job, and get more doneand you can measure the impact of all their awesome accomplishments. learn more at schoox.com.
each park. As Altitude continues to open more locations both within the U.S. and internationally, the brand will continue expanding and strengthening its learning and development offerings in efforts to standardize training, reduce risk, and drive more revenue.
More information can be found at altitudetrampolinepark.com.
Interested in becoming a franchisee? visit https://altitudefranchise.com.
AB o U t Altit UD e tRA mpoline pARK:
Altitude Trampoline Park is a premier indoor adventure park offering cutting edge trampolines, games, programs, and celebrations for all ages. Altitude is the home for active family fun! The brand’s successful $10 Endless Jumps pass, is where members get the max.
Guests can Jump Happy! with unlimited use of trampolines, soft play, basketball, dodgeball, interactive games and more providing a great way for families to stay together and play together all year long.
Nearing 100 locations worldwide, Altitude parks are centrally located and easily accessible, making it the convenient, budget friendly choice for families in 2023.
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u nlocking T he world of c hildren’s produc T s and s ervices f ranchises: a paT h To e n T repreneurial s uccess T hrough f ranchising
chris conner has worked in the franchise development industry for almost 20 years and helped over 600 brands franchise their brand and develop franchise distribution channels. He founded Franchise Marketing Systems in 2009, which now includes a team of 27 franchise consultants based in and Canada and supports brands around the world to grow and scale through franchise expansion. visit www.fmsfranchise.com for more information
The children’s products and services industry is a vibrant and ever-evolving market that caters to the needs, growth, and development of our youngest generation.
From educational toys and clothing to childcare and entertainment, this industry holds immense potential for entrepreneurs looking to make a meaningful impact while building a successful business. Enter children’s products and services franchising—a gateway to harnessing the power of this niche market while benefiting from the established support and expertise of franchisors. In this comprehensive article, we explore the dynamic world of children’s products and services franchising and how it offers a unique avenue for entrepreneurial success.
A market Driven by care and innovation:
The children’s products and services sector is driven by the fundamental desire to
nurture and empower the next generation. Parents and caregivers are increasingly seeking high-quality, innovative, and safe solutions that cater to their children’s needs, education, entertainment, and overall well-being. From developmental toys that encourage learning to childcare centers that provide a safe environment for growth, this industry is a fusion of care and creativity.
the Benefits of Franchising in children’s products and services:
Franchising offers a compelling entry point into the children’s products and services industry. Here’s why:
Proven Business Models:
Franchisors in this sector have already developed successful business models that have stood the test of time. Franchisees benefit from established strategies for attracting customers, delivering services, and generating revenue.
Brand Recognition and Trust:
Parents and caregivers value brand recognition and trust when choosing products and services for their children. Franchises come with built-in brand equity that can expedite customer acquisition and loyalty.
Training and Support:
Franchisors provide comprehensive training and ongoing support to franchisees. This is especially valuable for entrepreneurs without prior experience in the children’s industry, as they receive guidance in areas such as operations, marketing, and customer service.
Market Insights and Trends:
Franchisors stay attuned to industry trends, consumer preferences, and regulatory changes. They share this knowledge with franchisees, helping them stay competitive and responsive to market demands.
Economies of Scale:
Franchises often benefit from economies of scale, allowing franchisees to access suppliers, resources, and technologies at reduced costs.
Network of Peers:
Joining a franchise network provides a support system of fellow franchisees who share insights, experiences, and best practices.
Franchise opportunities in children’s products and services:
The spectrum of franchise opportunities in the children’s products and services sector is diverse and exciting. Here are some areas where entrepreneurs can thrive:
Educational Toys and Learning Centers:
Franchises that offer educational toys, games, and learning materials cater to parents’ desire to foster their children’s cognitive development. Learning centers provide structured educational programs in a stimulating environment.
Childcare and Early Education:
Childcare franchises offer parents a trusted environment for their children’s care, development, and education. These franchises often combine fun, learning, and socialization for children of various age groups.
34 Franchising M aga Z in E Usa e XPert ADvIce: Chris Conner | Founder | Franchise Marketing Systems
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Children’s Clothing and Accessories:
Franchises specializing in children’s clothing and accessories offer parents a convenient way to access age-appropriate, stylish, and functional clothing items.
Entertainment and Recreation: From indoor play areas and children’s entertainment centers to sports and arts programs, franchises in this category provide outlets for children’s creativity, energy, and social interaction.
Health and Wellness:
Franchises focused on children’s health and wellness offer services such as pediatric clinics, fitness programs, and nutrition education to promote a healthy lifestyle from an early age.
Specialty Services:
These franchises cater to specific needs, such as tutoring, music lessons, art classes, and STEM education, allowing children to explore their interests and talents.
navigating the Franchise selection process:
Choosing the right children’s products and services franchise requires careful
consideration. Here’s how to approach the selection process:
Identify Your Passion: Choose a franchise that aligns with your passion, values, and goals. Your enthusiasm will be reflected in your business operations and customer interactions.
Research Franchisors:
Thoroughly research potential franchisors. Evaluate their reputation, history, success stories, and level of support provided to franchisees.
Assess Market Demand:
Analyze the demand for the products or services offered by the franchise in your chosen location. Consider factors such as population demographics, competition, and consumer preferences.
Review Financials:
Understand the financial requirements of becoming a franchisee. This includes the initial investment, ongoing fees, and potential revenue streams. Conduct a comprehensive financial analysis to ensure the franchise is financially viable.
Speak to Current Franchisees:
Connect with existing franchisees to gain insights into their experiences, challenges,
and successes. Their perspective can provide valuable information about what their experience has been and ultimately what your opportunity with a particular brand could look like and ultimately whether a franchise is a good investment for you.
If you are considering investing in a children’s franchise brand, we recommend throwing out a wide net. Look at as many children’s franchises as possible and narrow down your scope as you get more familiar with more franchise opportunities. Here are a few children’s brands we like a lot that should be in consideration.
Kula Children’s Center -
https://franchisewithkulachildren.com/ Success with Chess -
https://www.successwithchess.com/
Next Level Kidz -
https://nextlevelkidz.com/franchise/ Alsie’s Ice Cream Truck -
https://www.alsies.com/
For more information on how to franchise a children’s services or products business, contact Franchise Marketing Systems (FMS Franchise): www.FMSFranchise.com
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Twinkle Toes n anny agency announces T hey are expanding
twinkle toes Nanny agency, franchisor based in Gainesville, fl , welcomes its newest owner, courtney Budrow and her twinkle toes Nanny agency of savannah & Hilton Head location.
Twinkle Toes Nanny Agency aims to help alleviate the stress surrounding the present-day shortages of childcare options with many families facing challenges finding dependable, consistent help with their children, while also minimizing
exposure to illnesses or being placed on waitlists. They offer affordable, highquality, experienced and CPR-certified nannies who provide in-home childcare, babysitting, child pick-up/drop-off and tutoring. Twinkle Toes Nanny Agency’s model is designed to find families the right fit for them, without charging application, membership or placement fees.
Markets throughout the country, from those in Oregon to Washington D.C., California to Texas and Missouri and Colorado, apply the label “daycare (or child care) desert”. As USA Today’s February 7, 2023 digital article, “Child care in crisis…” put it, greater than 50% of the United States residents live in a “child care desert”. Even families not having to depend on assistance are challenged with finding daycare and program openings, nannies or babysitters, let alone securing that care at a cost the parents can afford.
The Twinkle Toes Nanny Agency model for matching nannies to families without added costs and hassle has been able to withstand these challenges. Born out of her own needs unmet with suitable options for quality, experienced, in-home childcare, and having been a nanny herself for over ten years, Kristy Bickmeyer of Gainesville, Florida founded Twinkle Toes Nanny Agency in 2011 Before long, Kristy was meeting more and more families across Florida and the Southeast who were having challenges finding nanny services for their own children, so she began offering franchise opportunities in 2017. With the addition of the Savannah/Hilton Head
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location, Twinkle Toes Nanny Agency has now grown to 22 in eight states.
“I am so excited to bring Twinkle Toes Nanny Agency and its compelling differences to the Lowcountry”, said Courtney Budrow, when asked about the August 8th opening. She added, “I opened a daycare here about 10 years ago, because I had two kids and could not find quality child care that fit my family’s needs. I recently sold that business and the opportunity came up with Twinkle Toes where I’ll be able to work even more closely with parents, building those relationships where I can match them with the best person to help care for and support their children.”
“Courtney, with her experience, energy, ambition and heart, is more than ready to provide childcare solutions to the Savannah and Hilton Head communities’ families and visitors alike,” added Bickmeyer.
Born out of her own needs unmet with suitable options for quality, experienced, inhome childcare, and having been a nanny herself for over ten years, Kristy Bickmeyer of Gainesville, Florida founded Twinkle Toes Nanny Agency in 2011. Before long, Kristy was meeting more and more families across Florida and the Southwest who were having challenges finding nanny services for their own children, so she began offering franchise opportunities in 2017. Twinkle Toes Nanny Agency has now grown to 22 locations in eight states. Throughout the country, options are limited for parents who face either daycare waitlists or lack of affordable choices for quality, reliable care. The Twinkle Toes Nanny Agency model for matching nannies to families without added costs and hassle has been able to withstand the challenges parents face finding consistent, reliable support for their children. They provide families an array of services from full- or part-time nannying to babysitting, as well as tutoring, pick-up/drop-off and more.
Twinkle Toes is different from a traditional nanny agency because they do not charge application or placement fees, making getting a qualified and experienced nanny more affordable for families. Traditional agencies charge $1,000-$3,000 just to be placed with a nanny, which is then usually only guaranteed for 90 days. So, if the nanny quits or moves after 100 days, the family is on the hook for the placement fee again. Families also have to draft a contract manage the nanny, payroll and taxes.
Twinkle Toes Nanny Agency takes care of everything. They also offer back up nannies and sitters if the regular nanny is unavailable for any reason. With a traditional placement, families are only connected with one nanny and if they are sick, the family is out of luck. Through their custom scheduling software and nanny network, every family has a backup option when life happens to their nanny. This is why families have grown to trust Twinkle Toes and Twinkle Toes is growing as a result.
The franchising opportunity includes a territory exclusive, home-based business in a high-demand industry at a low start-up cost, with no royalty fees for their first three months. Franchisees receive full training and support, a fun and memorable brand with a customized marketing plan, as well as Twinkle Toes’ proprietary cloudbased software that handles all scheduling and payments for families and nannies. Twinkle Toes Nanny Agency is a simple but meaningful model. Mompreneurs are able to enjoy the work-life balance, empowerment and freedom of owning their own business, along with the rewarding feeling that comes with serving their community.
To find out more about Twinkle Toes Nanny Agency, and if their services are offered in your area, please visit TwinkleToesNanny.com.
To discover more about the franchising opportunity, please call 352-559 2788 or reach out to franchise@twinkletoesnanny.com.
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T HE N ATI o NA l D E m AND For H I g H -QuA lITY
grow at a compound annual growth rate of 4.18% through 2030. With the industry’s unwavering demand and anticipated yearly growth, investing in early child care education franchise opportunities are a smart and rewarding venture for franchisees.
Since the onset of the COVID-19 pandemic, there has been national attention on the importance and necessity of child care not solely for the holistic development of children, but for the overall American economy. While many independent child care centers struggled to stay afloat, early child care franchises demonstrated resilience, experienced growth due to the high demand, and became stronger due to robust support infrastructure.
The urgent need for high-quality educational child care is prevalent throughout the country with 58% of working parents currently relying on child care centers so they are able to pursue their careers. Lightbridge Academy®, The
Solution for Working Parents® and ranked as one of the fastest-growing franchises in the essential child care education industry, is committed to steady franchise growth to meet this demand in communities throughout the United States.
As a female executive with over 30 years of experience in educational child care and as a mother of four, I deeply empathize with the struggle to find a work-life balance to be a star in the boardroom and a supermom at home. For this reason, we as early child care providers not only provide highquality programs for the children we care for but trusted support for working parents. With the child care crisis affecting over 6 million parents, my commitment as CEO is to grow our franchise presence that extends our programs and Circle of Care philosophy to new and existing markets and aid the families that we are devoted to serving.
strategic Franchise Growth
Market research by Grand View Research places the child care industry’s valuation at $60.4 billion dollars and is projected to
Embracing the nation’s strong demand for quality early child care education, we at Lightbridge Academy are prioritizing strategic growth and continuing to fulfill our mission to be The Solution for Working Parents®. We currently have a footprint of over 150 centers either open or in development throughout the United States. This year, Lightbridge Academy has signed 24 new franchise agreements with the goal of expanding into new markets including Texas, Minnesota, and Wisconsin in the near future, underscoring the essential need for early child care education programs across the nation.
Currently, Lightbridge Academy has nearly 20 centers in development and is looking to add a total of 40 additional locations across 10 different states by the end of the year in partnership with dedicated franchisees looking to make a transformational impact for the communities they serve. Now is the time for child care providers to prioritize strategic growth in markets where early child care providers are needed.
meeting the market Demand with Unparalleled early child care education
Meeting child care demands is not just about providing care, but delivering highquality programs that cultivate children’s preparedness for their K-12 educational journey. At Lightbridge Academy, we embolden children for kindergarten through our innovative curriculum and Circle of Care philosophy that fosters a lifelong passion for learning. This year, Lightbridge Academy students tested 97% proficient in kindergarten-readiness
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C
HIlD C A r E lEADS T o Im Pr ESSI v E g roWTH For lIg HTbr ID g E ACADE m Y
Throughout our nation, families are facing a child care crisis with limited early child care education options due to ongoing staffing challenges, availability of open enrollment, and accessibility of dependable centers.
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skills according to the 2022-2023 Vine Assessment of four- and five-year-old Pre-Kindergarteners across key learning domains. Our proprietary Seedlings Early Childhood Education Curriculum utilizes theme-based lessons to strengthen each child’s emerging skills in reading, writing, science, technology, and math, along with enrichment programs including Spanish Sprouts, Signing Sprouts, Singing Sprouts, Yoga & Mindfulness, and Learning Without Tears® to expand on key building blocks that support its multi-sensory approach.
steadfast leadership with Devoted Franchise support
Our franchisees are the dynamic force in providing The Solution for Working Parents® to the 150 centers open or currently in development with ongoing support from our committed and collaborative leadership team. Our leadership support includes assisting with site selection, expediting opening timelines, and being a reliable partner from franchise signing to the grand opening and beyond. At Lightbridge Academy, we take pride in bolstering our franchisees through
expedited opening timelines, epitomized by our partnership with Single Tenant Net Lease (STNL), securing secondgeneration franchise agreements, and utilizing purchase and sale agreements. Our STNL partnership equips Lightbridge Academy to offer full-service real estate solutions informed by market data to scout new territories conducted with full-scale development. These initiatives have significantly shortened the timeline for opening new locations, empowering franchisees to begin operations faster to fulfill the vital need for trusted educational child care in their communities.
As professionals within the child care industry, we are incredibly privileged to hold such an essential place in the lives of children and families by supporting the parents who strive to work while their children learn and grow through our Circle of Care. Moreover, the child care industry plays an invaluable role in the economy by offering a vital service that enables parents to work. I’m incredibly proud to work in an industry where over 88% of child care workers are women, where working within an early child care center often commences their careers within the realm of education. Our employees comprised mostly of women are privileged to hold such an essential place in the lives of the children and families they serve and are eager to deliver our mission of being The Solution for Working Parents®
As Lightbridge Academy welcomes prospective franchisees to embark on a successful and rewarding journey, we look forward to meeting the educational child care demands across the United States with our dedicated franchise partners. For those seeking a prosperous franchise venture that makes an exceptional impact, I encourage those to explore Lightbridge Academy’s offerings at LightbridgeAcademyFranchise. com. Together, we can make a lasting legacy of positive change through our early child care programs and Lightbridge Promise on the families and communities we serve.
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There’s n ever been A be TT er Time for The fr Anchise indus Try T o s uppor T you Th cAreer coAchin G And r e Adiness
All of us in the franchise industry feel the weight of the skilled labor shortage that continues to impact businesses across the country. At the same time, millions of young people face an uncertain future and competitive job market.
According to a recent statistic, 1 in 9 people ages 16-24 are not in school and don’t have a job. Today’s children and teens are the future of our workforce, and it is incumbent on all of us to create and enhance resources that will coach these young people about the jobs available to them.
Some changes in our country’s culture over the past several years have contributed to these challenging labor trends. Experts often point to school systems that present four-year colleges as the ultimate goal for all students and that don’t offer job training. Mix that in with a global pandemic that saw enrollment in hands-on vocational degree programs fall in our newly remote world. There is such value in the next generation, which often brings with it novel approaches
and fresh thinking towards a business’s operations and corporate culture. When we provide youth with opportunities to explore careers and prepare them with skills they need in the workforce, we set up them and ourselves for future success.
What We can Do
Fortunately, there are actions we can take to combat these trends. Most of us already know about the importance of mentoring. The impact of a mentor who can impart their life experience and provide
support, guidance and opportunities to a young person cannot be overstated. Youth apprenticeship programs and internships are also valuable ways that companies are lending a hand to the next generation of potential leaders and helping to give them short-term, practical experiences to learn about careers, develop networks and experience the workplace.
Boys & Girls Clubs of America is a fantastic organization taking action to address these issues. For more than160 years, the organization has provided a safe place for kids and teens to learn and grow. Clubs offer caring adult mentors, fun and friendship, and high-impact youth development programs on a daily basis during critical non-school hours. Boys & Girls Clubs programming promotes academic success, good character and citizenship, and healthy lifestyles. Over 5,200 Clubs serve 3.3 million young people through Club membership and community outreach. They are located in cities, towns, public housing and on Native lands throughout the country, and serve military families in Boys & Girls Club of Americaaffiliated Youth Centers on U.S. military installations worldwide.
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Earlier this year, Authority Brands partnered with Boys & Girls Clubs of America to support their mission of providing youth in our communities with a brighter future. The goal is to introduce young people to a variety of career paths and opportunities through career coaching and workforce readiness educational programs. These resources and tools equip Club members with the necessary skills needed to pursue jobs. One such resource is the Workforce Readiness Program, which focuses on providing kids with career exploration/coaching, job readiness education, and on-the-job work-based learning experiences.
As a leading home services company with brands such as One Hour Heating & Air Conditioning, Benjamin Franklin Plumbing and Mister Sparky in its portfolio, Authority Brands is keenly aware there has been a significant drop in experts that are available to complete technical jobs. NPR reported earlier this year that the application rate for young people seeking technical jobs — like plumbing, building and electrical work — declined by 49% from 2020 and 2022. The reality is fewer of them are opting for traditionally handson jobs in the skilled trade and technical industries.
making a Difference in our communities
With a commitment to turning these numbers around, Authority Brands is volunteering its diverse array of home service franchise teams, both at the
corporate and local franchisee level, to introduce Boys & Girls Club members to opportunities to develop the skills and knowledge needed to succeed in the workforce. The program allows each franchise owner to tailor their involvement to best suit their business model, giving them the ability to make an impact in their own community.
For example, in August there was an action-packed entrepreneurship day for the young people of Boys & Girls Clubs of Greater Washington. Club members visited Woofie’s of Ashburn-Lansdowne, a professional pet care company, and DoodyCalls of Northern Virginia, a pet waste removal company. They learned the ins and outs of the two home service brands, as well as the rewarding career paths available to young people across the franchise industry. Club members also met with franchise owners of both brands during a lunch and learn to hear their best career advice and their experiences as business owners.
The goal is to interact with teens in ways that are meaningful and will help them prepare for life and work experiences. As Club members visited the two franchises, they saw firsthand what it’s like to run the day-to-day operations of a business and how young people like them can develop the skills needed to succeed in their careers.
This partnership marks a new chapter in Authority Brands’ commitment to providing its franchisees the chance to
further tap into the communities they serve through outreach, career coaching, fundraising, tutoring, and more. The franchise industry as a whole has an excellent opportunity to do the same, making a real impact on the future of our workforces and our companies.
AB o U t heather mcleod:
heather mcleod, chief growth o fficer at authority brands.
Heather first joined The Cleaning Authority in 2015 and has been an integral part of the formation of Authority Brands and its success, bringing her passion for collaboration, customer experience, and process to everything she does. She served as Chief Marketing Officer for Authority Brands from its formation in 2017 until 2022, when she assumed the new role of Chief Growth Officer. Heather is personally involved in Boys & Girls Club of Metropolitan Baltimore as a volunteer since 2019. In 2022, Heather officially joined the Board of Directors of Boys & Girls Clubs of Metropolitan Baltimore. Heather also serves at the University of Louisville College of Business YUM! CGFE Board of Advisors.
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u nle A shin G p
o TenTi Al: The you T h sT ren GT h Tr Ainin G r evolu T ion in AT hle T ic perform Ance
in the ever-evolving landscape of athletic excellence, a powerful revolution is taking shape - one that holds the potential to redefine the trajectory of young athletes’ careers.
Welcome to the forefront of innovation, where youth strength training has emerged as a game-changing force in unlocking untapped potential and propelling athletic performance to unprecedented heights. At Athletic Republic, we stand at the vanguard of this movement, committed to sculpting not just stronger bodies, but stronger futures for the next generation of champions.
Gone are the days when youth athletes were held back by the myths and misconceptions surrounding strength training. The dawn of scientific understanding and carefully curated training methodologies has paved the way for a paradigm shift, illuminating the
profound benefits of introducing strength train ing to young athletes. At Athletic Republic, we firmly believe that strength training for youth athletes is not just a luxury, but a necessity. Our approach is rooted in science, guided by decades of research that consistently demonstrates the transformative impact of well-structured strength training regimens on developing bodies. Contrary to concerns of stunted growth or injury risks, properly supervised and tailored programs are proven to be safe and effective, promoting balanced musculoskeletal development, enhanced bone density, and reduced injury susceptibility.
Beyond the physiological benefits, youth strength training plays a pivotal role in honing motor skills and movement mechanics. Athletic Republic’s meticulously designed programs are built upon a foundation of proper technique, teaching young athletes to move efficiently, reduce the risk of injury, and harness their strength effectively. This proficiency
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c harlie Graves
ceo of a thletic r epublic
h Ave your s Ay: Athletic Republic ch ILD ren’s P ro D ucts & serv I ces F e A ture
extends beyond the training facility, seamlessly integrating into their chosen sports, elevating their game to new heights. The synergy between strength and technique is where champions are born, and it’s a synergy we prioritize above all else.
In an age dominated by sedentary lifestyles and digital distractions, the importance of instilling healthy habits early on cannot be overstated. Youth strength training serves as a potent tool in combating the risks associated with physical inactivity. By fortifying muscles, bones, and joints during the crucial growth years, young athletes are better equipped to ward off injuries that could otherwise hinder their athletic pursuits and overall well-being.
At Athletic Republic, safety is our utmost priority. Our training programs are designed with meticulous attention to ageappropriate exercises, proper form, and progressive challenges. Through guided supervision and personalized attention, we create an environment that fosters optimal growth while mitigating the risk of overexertion or strain. By investing in youth strength training, parents and guardians are investing in the long-term health and success of their children.
Athletic prowess extends far beyond the physical domain. Confidence, mental resilience, and self-belief are cornerstones of a successful athlete’s journey. Our youth strength training programs at Athletic Republic are designed not only to cultivate robust bodies but also to foster unshakable confidence. As young
athletes conquer new challenges and witness the tangible progression of their abilities, they develop a profound sense of accomplishment that translates into every aspect of their lives.
The impact of youth strength training resonates far beyond the competitive arena. By instilling healthy habits at a young age, Athletic Republic empowers individuals to lead active, vibrant lives well into adulthood. The lessons learned through disciplined training - dedication, perseverance, and the pursuit of greatness - become an integral part of an athlete’s character, guiding them through both triumphs and setbacks.
Recognizing that no two athletes are the same, Athletic Republic’s approach to youth strength training is deeply personalized. Our certified trainers work closely with each athlete to understand their unique goals, strengths, and areas of improvement. This individualized attention ensures that every training session is purposeful, targeted, and aligned with the athlete’s evolving needs. Beyond the physical transformations and performance enhancements, Athletic Republic creates a community united by a shared passion for excellence. Our training centers foster an environment of camaraderie, where young athletes can connect, collaborate, and draw inspiration from their peers. This sense of belonging further fuels their dedication, propelling them to greater heights collectively.
As the dawn of a new era in athletic performance emerges, Athletic Republic
stands at the forefront, ready to guide the next generation of champions on their journey to greatness. We invite parents, coaches, and young athletes to join us in embracing the power of youth strength training - a revolution that transcends physical boundaries and propels the limitless potential within everyone. Together, we sculpt not just stronger bodies, but stronger futures, laying the foundation for a new standard of excellence that knows no bounds.
Contrary to antiquated beliefs, youth strength training is not synonymous with bulging muscles or early specialization. Instead, it is a holistic journey that cultivates a diverse range of skills, attributes, and virtues. From discipline and resilience to self-confidence and teamwork, the benefits are as multifaceted as they are profound.
Through our scientifically-backed training methodologies at Athletic Republic Franchise, young athletes acquire more than just physical prowess. They develop a deep-rooted sense of selfbelief that extends to all facets of life. As they navigate the challenges posed by incremental strength gains and skill enhancements, they internalize the value of perseverance and grit. These qualities transcend the realms of sports, becoming invaluable life skills that empower them to overcome obstacles and embrace success with unwavering determination.
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w hy iT s Ti M e To provide f lexible c hildcare o p T ions
Many inspired entrepreneurs draw from their own personal experiences when it comes to developing a new business and mission. Others wake up with a lightning bolt of realization or are stricken by inspiration to make the world better.
For me, it took a stroke of luck—and danger—to lead me to my true passions. I had just given up a corporate career in New York City and moved to Houston to start a new life with my daughter when I got into a devastating car accident. This neardeath experience encouraged me to take a long, hard look at my life, my passions and my goals. The constant struggle as a single mother to find a reliable caregiver for my daughter made me want to invest in childcare service outside of traditional
“working” hours. After researching why many childcare facilities were failing, Adventure Kids Playcare was finally born. While I’ve been lucky enough to bring hourly, drop-in childcare to 18 locations across three states and counting, there is still an ongoing problem with access to childcare in America. For parents who don’t work the traditional 8-hour work day, finding reliable child care to accommodate their schedules is near impossible. One of the most crucial, yet overlooked components of childcare, is keeping the parents’ needs in mind, too. I decided to change the narrative in order to include all parents of all socioeconomic statuses and career paths.
Parenting is not one-size-fits-all, and childcare providers need to diversify their offerings and systems in a way that can accommodate and meet these
parents’ needs, so that they may meet their children’s needs. Before starting my own business, something I noticed in my prior jobs was how many daycare services charge monthly fees or retainers, regardless of how many days a week, or even how many hours, children spend at the daycare center.
I created a concept that is pay-by-the-hour down to the minute, meaning parents can fall back on reliable care for the biggest or smallest of errands to run. Parents who don’t have the luxury of anticipating regular, fixed working hours can pick up
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Fr A nch I see I n Act I on: Dana Oliver | Founder and CEO | Adventure Kids Playcare
ch ILD ren’s P ro D ucts & serv I ces F e A ture
shifts last minute and be able to run their kid to the nearest AKP. Even if it’s a quick shift or a last-minute trip to the grocery store, the parent is not punished for seeking out last-minute care for their child. We are the service providers, meaning it is our job to serve families in the best way we can. Parents should not have to bend over backwards or fork over an arm or a leg to get their child’s most basic needs met. Providing childcare is so much more than having enough slots at a daycare facility. Whenever we are faced with a national “crisis,” there are often several causes and effects rather than a singular problem.
Accessibility—and inaccessibility—can mean so many different things to people.
For some, the crux of the ongoing childcare crisis is the fact that most of the general population cannot afford any kind of care, stay-at-home or otherwise; for others, the main issue might be that there are very few licensed daycare centers near the family home or place of work. To some, the biggest problem with the child care industry could be the lack of support for stay-at-home caregivers, while for others, it is an issue of childcare professionals who are leaving the field due to inadequate pay and benefits.
There is no easy answer because there’s no single issue to point the finger at. Perhaps it’s a combination of new, current economic problems and longstanding structural
issues with the childcare industry itself, and how we view things like paternity leave and maternity leave. Maybe, to fix the problem, we need to fix the system.
As an expert in the childcare industry, I am of the opinion that great structural change on a micro and macro level needs to take place across the country to remedy the issue of inaccessible childcare. It needs to be able to meet the needs of all kinds of different family structures, no matter their economic status or income.
We are raising the next generation of world leaders and need to do our part to make sure they have safe places to learn and exist. It’s a child’s job to be the kid. Us adults have to do the rest.
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“ I created a concept that is pay-by-thehour down to the minute, meaning parents can fall back on reliable care for the biggest or smallest of errands to run.
”
nAviGATin G The Tr AnsiTion from oWner- o per AT or T o e xecu Tive fr Anchisee:
lessons from c hurchill
The transition from an owneroperator, where we are deeply involved in the day-to-day operations, to an executive model, where we lead multiple units and focus on strategic growth, can be exciting and daunting.
In this article, we explore the key considerations and lessons we can learn from one of history’s greatest leaders, Winston Churchill, to navigate this
transition successfully. While Churchill’s leadership may seem unrelated to franchising, his principles, and experiences offer valuable insights applicable to our journey as franchisees.
Single unit ownership, although increasing overall, is decreasing compared to multiunit organizations owning 54% of the total units (FRANData). Depending on the industry, at some point during its maturity, single unit growth is capped by the territory or population constraints in the franchise agreement. Expansion is achieved buying additional territories.
the shift in mindset:
One of the fundamental shifts when moving from an owner-operator to an executive model is the need for a strategic mindset. With your single unit, your focus is on providing the resources necessary for your team to make your customers happy. You overcome the daily challenges by covering for an employee on vacation, making sure customers pay you promptly, equipment is working properly, and, yes, daily weather challenges.
When you become an executive franchisee, you channel your efforts to leading and developing your leaders, looking ahead, and deciding what changes to implement to stay in front of the competition, and what strategic moves keep your business growing.
Churchill, too, faced a similar transformation when he became the Prime Minister of the United Kingdom during World War II. He had to shift his focus from day-to-day tactical decisions to long-term strategic planning. Similarly, as franchise owners, we must broaden our perspective, focusing on long-term growth strategies rather than getting caught up in daily operations.
46 Franchising M aga Z in E Usa e XPert ADvIce: Lucas Frey | CEO | Bella Vista Executive Advisors
e xpanding Your leadership capacity:
Churchill recognized the importance of expanding his leadership capacity to lead effectively in challenging times. Similarly, as franchise owners, we must invest in our growth and development to successfully navigate the transition. Here are five essential elements to consider:
1visionary leadership:
Develop a compelling vision for your franchise business and effectively communicate it to your teams. Churchill’s unwavering vision of victory during World War II inspired a nation and united them towards a common goal. Similarly, as franchise owners, a clear vision will guide your strategic decisions and motivate your teams.
2effective communication:
Communication is key to leading multiple units. Churchill’s powerful speeches rallied the British people and instilled confidence in the face of adversity. As franchise owners, effective communication will help align your teams, foster collaboration, and ensure everyone is working towards the same objectives.
3strategic Decisionmaking:
Make informed decisions that drive the growth of your franchise business. Churchill’s strategic choices, such as forming strategic alliances and mobilizing resources, played a crucial role in the war effort. Similarly, as franchise owners, we must analyze market trends, identify growth opportunities, and make strategic decisions that propel our businesses forward.
4Resilience and Adaptability:
Churchill demonstrated immense resilience and adaptability during challenging times. As franchise owners, we must prepare to navigate unforeseen obstacles and adapt
o learn more about Luke and how Bella vista executive Advisors can help, please click here www.bellavistaexecutiveadvisors.com
our strategies accordingly. Building grit and embracing change will position you for success in the executive model.
5continuous learning and Growth:
Foster a mindset of continuous learning and personal development. Churchill was a voracious reader and constantly sought knowledge to inform his decision-making. Likewise, as franchise owners, we must stay informed about industry trends, attend relevant workshops and seminars, and invest in our growth to lead effectively.
transitioning with confidence:
Navigating the transition from owneroperator to executive requires confidence and trust in your teams. Churchill understood the importance of delegation and empowering capable individuals. As franchise owners, we must learn to delegate tasks, empower our team members, and
establish a culture of accountability. This shift lets us focus on strategic leadership while our teams handle day-to-day operations.
The journey from owner-operator to executive in the franchise world can be challenging and rewarding. You can successfully navigate this transition by adopting Churchill’s visionary leadership principles, effective communication, strategic decision-making, resilience, and continuous growth. Remember, transformation is not just about expanding your business; it’s about increasing your leadership capacity.
Embrace the opportunity to develop a strategic mindset, trust your teams, and confidently lead. As Churchill once said, “Success is not final, failure is not fatal: It is the courage to continue that counts.”
Take the first step, send me a message, and schedule our conversation today.
Franchising M aga Z in E Usa 47
Luke Frey improves franchise owners’ businesses where corporate support alone fails. He brings 26+ years of varied professional experiences including 20 years as a franchise owner of ImageFIRST Cincinnati, 6 years as an industrial engineer for a Fortune 250 company and 19 years as a volunteer firefighter. All of these experiences, in addition to his drive to learn, have brought him to be a positive driving force for other franchise owners’ successes.
With the QSR industry in a constant state of flux, shaped by shifting demographics, technological advancements, and changing dining habits, it’s important that brands prioritize not just what they’re serving –but how they serve it.
That’s why at Little Caesars we continue to adapt to the evolving consumer preferences with diverse design concepts that provide a convenient, positive experience for consumers, while showcasing our brand’s ability to make the ordering process even more fun, efficient and interactive.
Breaking Barriers with nnovative prototypes:
Little Caesars’ innovative prototype design is hyper-focused on making customer’s
lives easier, ensuring the most convenient and efficient ordering experience.
Building on the brand’s foundation of Hot-N-Ready®, the prototype features a reoriented lobby with multiple of Little Caesars’ proprietary Pizza Portals™, the restaurant industry’s first heated, selfservice mobile pickup station. The newly introduced technology allows customers to effortlessly order and pick up their favorite pizzas through a seamless process. The innovation lies in its streamlined efficiency – customers can place their orders via the Little Caesars app, pay in advance, and receive a unique QR code. Upon arrival at the restaurant, they simply scan the code at the Pizza Portal, which opens to reveal their freshly prepared pizza, hot and ready for enjoyment. This prototype is a gamechanger for customers as it eliminates wait times. By merging technology with culinary convenience, the Pizza Portal Technology is illustrating how innovation can enhance and redefine the traditional dining-out experience. Whether customers choose to use the onsite self-service Pizza Portals™ for immediate pickup, preorder ahead online or through the app, or even opt for delivery through third party delivery providers including DoorDash, UberEats and GrubHub, the unique Pizza Portal pickup experience stands out as a pioneering technological advancement within the QSR sector. Additionally, the Pizza Portal technology also integrates third party delivery so that the convenience of its use also extends to the drivers. Drivers can also bypass the counter, which saves valuable time and gets the order to the customers quicker. This cutting-edge solution caters to the fast-paced lifestyle of our consumers, providing on-demand service and unmatched convenience – no matter how they order.
We’re also expanding our consumer reach through an inventive drive-thru restaurant prototype, marking a significant departure from the ordinary landscape of pizza brands. This prototype revolutionizes the conventional pizza dining experience as the drive-thru element, a rarity among pizza establishments, provides patrons the option to efficiently order and retrieve their pizzas, all while remaining in the comfort of their vehicle. The simplicity
Fr A nch I sor I n D e P th: Little Caesars
r ei M agining q uicks ervice d ining: l i TT le
c aesars’ i nnovaT ive r es Tauran T p ro To T ypes
patrick cunningham
Vice p resident of us d evelopment
of the drive-thru feature is loved among consumers, and seamlessly aligns with the fast-paced modern lifestyle, accentuated by its convenience quotient, solidifying our restaurants as the ultimate choice for busy individuals.
It is these types of advancements that have allowed us to keep our title as the third largest pizza chain globally, and helped Little Caesars’ locations handle more daily transactions than any other pizza competitor.
optimizing efficiency, minimizing Footprint:
Our commitment to innovation extends beyond aesthetics—it’s about redefining efficiency, minimizing square footage, and reducing labor and occupancy requirements. The traditional notions of QSR real estate are being challenged, and our prototypes stand at the forefront of this transformation. With streamlined workflows, intelligent use of space, and a keen eye for operational excellence, our designs are meticulously crafted to create a harmonious balance between optimal customer experience and resource utilization. Take the Express and Kiosk prototypes, for instance. The automated order and pickup system within these designs leverage technology to its fullest potential. By integrating technology seamlessly into the ordering process, we not only enhance speed but also cater to the evolving preferences of digitally empowered consumers. This is not merely a matter of convenience; it’s a strategic move to adapt to the way people interact with food in the digital age.
empowering Franchise operators for success:
Overall, when it comes to design enhancement and development, our franchise operators are at the heart of everything we do. We recognize that their success is intertwined with ours, and thus, we leave no stone unturned in providing them with the best tools and opportunities for growth. Brands would be doing themselves a disservice if their restaurant prototypes did not ensure their partners have every advantage they need to thrive in a competitive market.
cementing our presence through technology and Design:
We recognize that trends come and go, but the cornerstone of our brand’s success lies in our ability to remain adaptable without compromising on our core values of quality, convenience, and value. We remain open to the lessons that the future holds, ready to seize emerging trends and seamlessly integrate them into the heart of our designs. With diverse prototypes that cater to various contexts and a focus on optimizing efficiency and customer experience, we are not just redefining QSR operations; we’re redefining the very essence of dining out.
Understanding that the only constant is change itself, it’s important that brands are resolutely committed to adapting, reinventing, and reimagining their models to meet the needs of tomorrow’s diners. It’s no secret that dining habits are changing and will continue to do so. From an increased demand for delivery and takeout options to a growing affinity for contactless experiences, there are so many reasons why it’s crucial to prioritize the concerns of customers when upgrading prototype models. Instead of perceiving relevance as an ongoing hurdle within the QSR industry, brands should consider it an opportunity to reimagine their prototypes and adopt a proactive stance in tackling these evolving dynamics.
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f ro M Me M ber To owner,
h ow This MulT i- b rand f ranchisee n avigaT es T he f i T ness i ndus T ry
Bill Lulis is an entrepreneur from Chicago who is making waves in the fitness industry. Passionate about fitness and driven by the desire to build a thriving community, he is the proud owner of three TITLE Boxing Clubs in the Chicago-area.
As we often see in franchising, Lulis spent more than two decades working corporate jobs in finance and wealth management before becoming a franchisee. Throughout his career, he always held onto a passion for fitness. After years in the corporate world, he wanted to return to the fitness space as he spent many years in sports and competing in marathons.
stepping into the Ring with a historic Brand
Lulis’ journey with the world’s leading boxing fitness brand began when he and his wife joined their local TITLE Boxing Club as members to explore an alternative to marathon running. The moment they stepped into the club and experienced the high-energy atmosphere, intense workouts, and sense of camaraderie among members, Lulis knew he had stumbled upon something special.
He immediately saw how boxing, and specifically TITLE as a franchise, caters to a diverse group of people. Lulis looked around and saw people of all ages, colors, backgrounds – and all were on very personal fitness journeys. His clubs reflect this same image as he has built a diverse and inclusive community at each location, and has found support from the corporate team and other franchisees each step of the way.
Embracing the vision of empowering individuals through fitness, both physically and mentally, Lulis saw the TITLE franchise opportunity as the perfect way to expand his franchise footprint and make an even greater mark on the fitness industry.
creating an environment that provides Fitness for All
As a multi-unit owner, Lulis caters to a broad audience with varying fitness preferences and goals. A key belief of his is that fitness should be accessible and inclusive for everyone, regardless of age, background, or fitness level. He is intentional in his pursuit of fostering an environment that welcomes individuals from all walks of life, and therefore, has created a supportive and encouraging space where members feel motivated to achieve their goals.
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Fr A nch I see I n Act I on: Bill Lulis | T ITLE Boxing
3x
Bill l ulis
o wner of title b oxing c lubs
TITLE’s partnership with ‘Rock Steady Boxing’ is one way in which Lulis ensures his clubs offer something for everyone. This program provides a non-contact boxingbased fitness curriculum for people with Parkinson’s disease. For Lulis and his team, their priorities go far beyond providing a workout as they hope to improve someone’s quality of life – in both a physical and mental capacity.
“We want everyone to feel welcomed and supported on their fitness journey, no matter what that might look like for them,” said Lulis. “Owning multiple TITLE Boxing Clubs has been an incredible journey of growth and fulfillment. We know that each club has its own unique character and community, and it’s been a privilege to see our members feel empowered through our boxing classes.”
not Just hiring, But Building a Family
One of his most significant accomplishments lies in his ability to hire and retain dedicated employees, a common challenge in the fitness industry as many concepts face high turnover rates. Building a true family within each club is at the core of his success. He believes that employee satisfaction translates to member satisfaction. By being fully engrained in each club, Lulis can provide personalized support and ensure that each club’s unique needs and members are addressed efficiently and strategically.
The sense of family extends well outside the doors of each club. Lulis has built a strong and results-oriented relationship with the TITLE Boxing Club leadership team. The dedication they have for each franchisee’s success is unmatched, from operations to marketing and beyond. Each of these are core components of the business, and the great success he receives from corporate enables Lulis to create a comfortable, inclusive environment that keeps his members coming back.
“Coming from spending decades in
corporate America, I truly enjoy going to work every day because I get to work with people who are family,” he added.
“My team and I have worked hard to build a culture that builds people up, from our members to our staff. When employees feel valued and supported, they extend that same care to our members. It’s a ripple effect of positivity and motivation that fuels our community’s growth.”
Gloving up for continued Growth
Lulis has emphasized that he is in it for the long haul with TITLE Boxing Club. His goal is to continue to expand in the Chicago area and grow with the brand as it
evolves. In the future, he is excited to meet new boxers from every generation while continuing to provide accessible, fun, and challenging workouts for all members.
With a blend of business acumen, passion for fitness, and genuine care for their community, Lulis has established himself as an inspiring force in the fitness industry. His tenacious pursuit of excellence, dedication to his employees and members, and commitment to diversity has set the standard for what a fitness franchise should be.
For more information about the TITLE Boxing Club franchise opportunity, visit titleboxingclub.com/franchise/.
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h oney baked h a M Unv E i L s nE W i nc E ntiv E Progra M to s UPP ort gL azing Ex Pansion across th E n ation
history of honey Baked ham
With a rich history spanning several decades, the origins of Honey Baked Ham trace back to 1957, when Harry J. Hoenselaar built a prototype of what was to become the first spiral-slicing machine. In 1957, Harry opened the first Honey Baked Ham store in Detroit, Michigan with the namesake chosen to reflect the sweet flavor that resulted from the special glaze applied to the ham during cooking.
The Honey Baked Ham brand remains synonymous with quality, tradition and deliciousness. Known for its exceptional customer service, the brand continues to be a go-to choice for those seeking premium meats for holidays, celebrations and everyday enjoyment.
At the end of 2022, the company signed its largest franchise agreement in its history. This sparked the growth momentum for the following year. Looking ahead, Honey Baked Ham is set for an impressive growth path backed by its newly established franchise incentive program which provides prospects with various growth benefits.
As the business grew, the Honey Baked Ham brand was passed down generationally through the family and expanded its product line to include side dishes, desserts, and various gourmet food items. Known for its commitment to quality ingredients and exceptional customer service, the brand is the leading retail provider of delectable hams and gourmet meals. In addition to its retail stores, Honey Baked Ham has also developed a thriving mail-order business, expanding its reach to meet the rising customer demand. Today, with over 440 locations nationwide, Honey Baked Ham is recognized as a trusted, beloved and family-owned brand known for its signature hams and food offerings.
putting Franchisees First: Glazing incentive program
Recently, Honey Baked Ham announced its ambitious franchise growth plan and compelling new incentive program that targets growth in over 200 areas available for development, propelling the brand into nationwide expansion.
The new incentive program officially
launched on July 2. Newly executed single and multi-store development agreements can expect a first-year 0% royalty waiver and lowered initial cash outlay. Honey Baked Ham aims to provide a distinct advantage, offering new franchisees a strong financial footing and ensuring that they are equipped with the skills and knowledge needed to thrive in the competitive food industry.
“It is an exciting time at Honey Baked Ham as we enter this new wave of nationwide growth through our reimagined franchise development initiatives,” said Scott Temme, Franchise Sales Development Manager at Honey Baked Ham. “With our extensive history and clear vision for the future, we are aiming to establish our brand into more markets across the nation and this program will help accomplish that. We are not only providing unprecedented benefits to franchisees but also charting a path towards an even brighter future for our brand.”
Honey Baked Ham plans to develop 75 stores over the next six years, with a mixture of franchise and company-owned
52 Franchising M aga Z in E Usa Fr A nch I sor I n D e P th: Honey Baked Ham
s cott temme f ranchise s ales d evelopment m anager
store growth. Eight stores are estimated to open by the end of 2023, and the incentive program will be a driving factor behind meeting this expectation. The brand also has commitments for 19 additional locations and its focus on target states such as Texas, Florida and Georgia reflect its strategic approach to market expansion, harnessing the potential of promising growth opportunities and customer demand.
Honey Baked Ham has become a household name with a loyal customer base. Building on this success, the brand has a goal to double its revenue within the next six years and aims to further elevate its presence in the franchising industry. The brand’s newly developed incentive program boosts franchisee potential while capitalizing on the trusted reputation of Honey Baked Ham.
more than Just ham
While Honey Baked Ham is widely celebrated for its signature holiday hams, the brand offers a diverse range of revenue streams to fuel continuous growth. With year-round lunch service, a popular
lunch box catering program and a highly successful gifting program, Honey Baked Ham ensures that customers can savor its delectable offerings beyond traditional occasions.
With an impressive 62% of its franchisees already operating multiple stores, Honey Baked Ham possesses a robust network of experienced owners ready to take advantage of expansion opportunities. The growth momentum for Honey Baked Ham has already begun as it recently signed its largest franchise agreement in the brand’s history. The esteemed Davis Restaurant Group, an existing franchisee, committed to developing seven stores across four states – North Carolina, Maryland, West Virginia, and Minnesota – by 2025.
“As an existing franchisee, we have experienced firsthand the tremendous
support that comes with being part of the Honey Baked Ham family,” said Matt Davis, President of the Davis Restaurant Group. “The introduction of this incentive program reaffirms our confidence in the brand’s commitment to continued franchisee growth. This program truly reflects a new chapter of expansion, and we are excited to contribute to the continued success of Honey Baked Ham.”
Honey Baked Ham is actively seeking passionate entrepreneurs to join its thriving franchise network. The brand encourages scalability, long-term growth and active community involvement in its franchisee candidates. By capitalizing on its unrivaled products, proven business model, and comprehensive support system, Honey Baked Ham is set to revolutionize the franchise industry while ensuring a glazing path to success.
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eM b rac ing f ranchising in s . f lorida:
Un Locking oPP ort U
niti E s
for g ro W th
While the greater Fort Lauderdale and Miami area is known for its beautiful beaches and thriving business community, the region is also on the cusp of an entrepreneurial revolution. With Florida emerging as the third fastest-growing state for franchising in 2023 and the
fastest-growing in 2022, according to the International Franchise Association (IFA), the importance of franchising, a proven recession-resistant model, in South Florida’s economic landscape cannot be overstated. The IFA also predicted in its 2023 Franchising Economic Outlook that the state of Florida is expected to see more than 1,600 new franchised units before the end of this year, with the Miami and Tampa metro regions expected to be among the strongest markets to contribute to franchising growth in the southeastern United States.
The South Florida market, specifically, is experiencing remarkable growth with world-class opportunities for business ownership. Florida has shown a favorable business climate with supportive policies
and regulations, creating a fertile environment for franchise success with increased population and consumer demand across almost all industries.
Now we’re just over a month away from Franchise Expo South (“FES”), the region’s biggest entrepreneurial event of the year, where renowned franchise brands such as PrimoHoagies, Subway, SweatHouz, and many more will all converge on the Fort Lauderdale Convention Center to connect with eager investors looking to take advantage of all franchising has to offer.
But what do the benefits of franchising really entail, and beyond this year’s FES, how can one access them?
empowering small Business owners:
Franchising allows individuals to go into business for themselves but not by themselves, creating a supportive environment for success. By joining a franchise system, entrepreneurs can access comprehensive training, marketing support, and proven operational processes. This unique model ensures that franchisees are not alone in their journey, benefiting from a network of fellow business owners and the collective strength of the franchise brand. Aspiring entrepreneurs are allowed to connect with experienced franchisors eager to share their knowledge and provide guidance for success. This empowering environment fosters collaboration, innovation, and long-term success for small business owners.
54 Franchising M aga Z in E Usa s P ot LIG ht on serv I ce: MFV
In the midst of all the national news chatter surrounding the uncertain future of the U.S. economy, talk of a “debt ceiling,” concerns of a recession, and so forth, what you’re not hearing enough about as a South Florida resident is how the time has never been better for you to pursue small business ownership through franchising.
Job creation and economic Growth:
As Florida experiences rapid growth across most industries and especially in franchising, Fort Lauderdale and Miami play a pivotal role in driving job creation and economic prosperity. Franchising acts as an engine of growth, generating employment opportunities and stimulating local economies. By embracing franchising, the region solidifies its position as a business-friendly area, attracting further investment, and fostering sustainable development. Franchising events such as expos and discovery days become an instrumental platform for job seekers and entrepreneurs, offering access to many franchise opportunities and facilitating economic growth within the community. This growth not only enhances the city’s economy but also enriches the lives of its residents.
networking and collaboration:
In addition to the creation of new jobs, franchising offers a hub for entrepreneurs to network and collaborate. Within franchising, entrepreneurs can connect with experienced financial advisors, business mentors, and other experts in the franchising community. The ability to network and collaborate with franchise systems acts as a catalyst for innovation and growth, fostering a collaborative environment where ideas flourish, and individuals can engage in meaningful conversations, gain insights into the latest franchise trends and developments, and establish connections that can propel their businesses forward.
Accessing the Benefits of Franchising:
As southern Florida embraces franchising to become one of the country’s greatest
ABoUt martin Joksimovic
Martin Joksimovic is the President of MFV Expositions, a division of COMEXPOSIUM. With over 10+ years of progressive corporate experience in project management roles within the events industry, he is currently responsible for managing the franchise events division for one of the world’s leaders in the professional trade shows industry. Martin is also part of the management team, actively contributing to the company’s development strategy, talent acquisition and M&A efforts.Prior to taking this role, Martin was the US Group - Operations Director at Comexposium US, overseeing 10+ annual professional events for 4 major event portfolios of the group. Before relocating to the US, Martin was living and studying in Lyon, France. During this time, Martin was also a professional volleyball player for the ASUL Lyon Volley Team where in his last season (2011-2012) he helped the team reach Ligue A of the French Volleyball Championship.Martin earned a M.S. in International Business from Jean Moulin Lyon 3 University, Lyon (France) in 2013, and a second M.S. in Accounting from St. Francis College in 2018, where he was both Deloitte/William G. Parrett Accounting Masters Scholarship Recipient as well Academic Excellence in Accounting MS Program Award Recipient.
hubs for small business ownership, it unlocks many opportunities and benefits for individuals to realize their dreams of owning their own businesses. The region’s economy will flourish with the influx of new franchises, leading to job creation and economic prosperity. Moreover, the collaborative nature of franchising allows entrepreneurs to tap into a network of support, enabling them to thrive in their ventures.
For entrepreneurs interested in learning more about how to unlock the many benefits of franchising and connecting with industry experts, Franchise Expo South will be at the Fort Lauderdale Convention Center on Sep. 8-9.
For more information about Franchise Expo South or to register for FREE, please visit this exclusive link.
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Making a d ifference: sTaffing f
and T heir r ole in e cono M ic g row T h
In a continuously evolving global economy, the dynamics of job creation and economic growth remain at the forefront of policy discussions and business strategies.
Following a substantial spike resulting from the COVID-19 pandemic, unemployment in America has steadily been declining. According to the July 2023 jobs report from the Bureau of Labor Statistics, the U.S. unemployment sits at 3.5 percent with employers adding 187,000 jobs.
Staffing franchises are vital forces in connecting individuals with employment, making a profound impact by fueling job opportunities and driving economic expansion. Specialized in providing temporary, permanent, and contingent workforce solutions, staffing franchises help to build a better future where more people can find work they enjoy, fortifying the economy with a stronger workforce.
ranchises
other staffing agencies is their utilization of a tried-and-true business model with more than 40 years of proven success that melds localized expertise with the support of a larger network. As the franchisor, we provide the framework, brand recognition, training, and ongoing support, while franchisees leverage this foundation to establish and operate a local staffing agency.
Staffing franchises fill in the gaps in the economy, ensuring that businesses find the right talent and job seekers secure rewarding positions that align with their skillsets and preferences. The staffing industry is a force in economic growth, creating opportunities for diverse individuals while fostering business agility, innovation, and community prosperity. Prospective franchisees seeking more than just an impressive ROI, but who are looking to create a meaningful business, may want to consider this in-demand industry. Investing in a staffing franchise provides an opportunity to make a positive difference in both the local community and across the globe.
the staffing landscape
Staffing franchises are part of the broader staffing industry, which addresses the unique needs of businesses by supplying them with full-time, part-time, or temporary support. What sets Express Employment Professionals apart from
According to Staffing Industry Analysts, 2022 was a remarkable year for the U.S. staffing industry, hitting a record high of $218 billion and surpassing initial projects by $6 billion. The growth of staffing has been steadily increasing, with more and more businesses recognizing the value of outsourcing their staffing solutions. The dynamic demands of the job market can be challenging for companies to navigate, but the assistance of experts through local firms with a national backing can help navigate these difficulties. From catering to seasonal demands in industries like manufacturing and logistics to providing skilled professionals for specialized projects, staffing franchises have created a niche that plays a critical role in shaping the employment landscape.
Bridging the employment Gap
More and more job seekers are finding employment through staffing agencies each year, with U.S. staffing companies employing an average of 2.8 million temporary and contract workers per week in 2022. In today’s constantly changing job market, businesses are looking for employees to adapt to various demand levels and project requirements. Staffing agencies play a crucial role in filling the needs of these employers, but also the needs of job seekers as well.
56 Franchising M aga Z in E Usa e XP ert ADv I ce: Vinny Provenzano | Vice President of Franchising | Express Employment Professionals
Staffing agencies are typically able to connect with businesses across a variety of industries with needs that cater to a wide spectrum of job seekers. This range of opportunities enhances the inclusivity of the job market, enabling diverse individuals to access employment, build experience, and gain income, all of which contribute to socioeconomic growth. Additionally, staffing franchises serve as a conduit for employment during economic downturns. During times of recession or uncertainty, businesses may be wary to commit to permanent hires. Staffing agencies offer a solution by connecting job seekers with temporary roles, helping them maintain a steady income while businesses navigate economic challenges. This aspect of staffing franchises provides stability to both workers and the broader economy, reducing the negative impact of economic fluctuations.
making a change in Your community
A recent survey from The Harris Poll, commissioned by Express Employment Professionals, found that 40 percent of businesses experience difficulties recruiting and filling open positions. By matching available labor with industries struggling to hire, staffing franchises play a pivotal role in enhancing business efficiency by alleviating the burdensome and intricate process of recruitment,
allowing businesses to focus on their core operations. The strategic placement of skilled professionals by staffing franchises can directly influence the competitiveness of various industries and overall contribute to industry growth. With 62 percent of hiring managers stating their company is looking to increase their employee count by the end of the year, there is no better time than the present to invest in the staffing industry.
In addition to being a valuable asset for local businesses looking to strengthen their hiring process, staffing professionals have the power to create a positive impact on the lives of the individuals within their communities. Many staffers play a significant role in enhancing workforce skills, offering job seekers training and learning avenues to enable them to acquire new skills or improve existing ones.
Primarily, the most compelling reason for venturing into a staffing franchise lies in the ability to establish a business that can
effect a positive transformation. By helping community members find jobs, you’re making a substantial impact on their lives – helping them to provide for their family, put a down payment on a house, and find greater fulfillment within their daily lives.
Staffing franchises, like Express, have emerged as instrumental players in company expansion, community development, and economic growth. By offering flexibility to businesses, fostering a diverse and inclusive job market, and contributing to local economies, these franchises demonstrate their capacity to drive positive change. As economies continue to evolve, staffing franchises are poised to play an increasingly crucial role in shaping the workforce landscape and cultivating sustainable growth. In a world where adaptability and efficiency are fundamental, staffing franchises stand as a symbol of innovation, bridging the gap between job seekers and businesses while propelling the economy forward.
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vinny Provenzano serves as the Vice President of Franchising at Express Employment, where he oversees the organization’s global expansion efforts across Express Employment, Express Healthcare, Specialized Recruiting Group and Frontline Recruiting Group. Joining Express in January 2018, he initially served as Senior Director of Franchising and subsequently was promoted to his current role in early 2019.
Before joining Express, Vinny led global sales and development for a prominent franchise group headquartered in Oklahoma City.
Vinny holds his dual bachelor’s degrees in Finance and Accounting from the university of Oklahoma. Furthermore he holds his CFE designation.
With direct experience of the North American, UK and Australian/ New Zealand Franchise markets we have been in the business of selling franchise systems direct to franchisees for over 35 years.
GLOBAL E xp ANSION
We can help to put your franchise system in an operational position to attract successful franchisees.
We are members of the IFA and other respected organisations.
The transition process can be daunting, but we know the trusted business and legal players who can take you through the first minefield.
Constant changes within the codes of conduct can create a massive challenge to franchise systems wanting to move outside of their established markets.
For an initial discussion, please contact globalpublishers@icloud.com
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Our GLOBAL CONNECTIONS are trusted operators in their markets and will enable a smooth entry into NEW TERRITORIES.
GLOBAL expansion
latest ne Ws in ve T eran franchising SEptEmbEr 2023 on the coV er M r T rans M ission a Marin E vE t E ran’s Jo U rn E y to Entr EP r E n EU rshi P FR om s e Rvin G t hei R co U nt RY to s e Rvin G A love o F coo K in G : f lour p ower’s d edicaT ion To v e T erans h o M e c lean h eroes opens new locaT ion
60 Franchising M aga Z in E Usa Leadership. Teamwork. Executing SOPs. Connecting veterans with education, resources and opportunities at vetfran.org
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on the Cover
64 Mr Transmission: Matthew crouch: a Marine Veteran’s Journey to Entrepreneurship
What’s New
62 Franchising News
Latest News from Veterans in Franchising
Franchisee in Action
66 Joshua Tree: Police Trainee to Joshua Tree Experts director of Franchise development: how dylan degroat grew with the brand
72 ServiceMaster Brands: John holobinko: From naval Officer to Flourishing business Owner
Snapshot
74 Home Clean Heroes: Opens new Location northern alabama
Have Your Say
70 Charles Bonfiglio: diversifying service helps Franchisors build Economic resilience
Franchisor In Depth
68 Flour Power Cooking Studios: From serving Their country to serving a Love of cooking
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G ARAG e Up announces franchising Opportunity amidst Opening of Newest texas locations
Garage Up, a rapidly growing national garage makeover franchise, is gearing up for continued expansion across the country through its brand’s franchising opportunities amidst the opening of two Texas locations: Southwest Austin and Hill Country, TX. Garage Up is the first total garage renovation company and is set to open two new Texas locations this summer as the brand now looks toward national growth with its new franchising launch.
r esponsible for g arage Up’s franchise rollout and growth, r esibrands, a national home service franchise multi-brand, is leading the inventive approach to spearhead rapid expansion by hiring diligent and dependable people that are
trusted to make improvements in people’s homes.
in recent, people have spent more time at home than ever before. This upward trend has created a great opportunity for g arage Up to shine. The brand sets the gold standard in the industry for quality, dependable, and durable garage upgrades, creating more livable space for homeowners to love. r esibrands has recognized the brand’s success and has
supported the growth of g arage Up as they deliver beautiful, lifestyle enhancing garage upgrades to customers. g arage Up is the first all-in-one garage renovation franchise and wants to help customers to love their garages again!
“We are thrilled to announce the national franchise opportunity with g arage Up,” said r esibrands Founder and cEO steven Montgomery. “With the upcoming g arage Up locations in Texas and having grown our first brand so quickly, we know that the franchise opportunity will allow us to strategically grow into new markets effectively, and provide transformations for the most overlooked room in the house.”
https://resibrands.com/garage-upfranchise/
Yo GUR tl An D adds to leadership team to Drive continued Growth and e xpansion
Yogurtland, the leading self-serve frozen yogurt brand, today announces the addition of franchise industry veteran David Kahn as Senior Director of Franchise Development. David joins the brand’s team of senior function leaders as the company looks to accelerate its expansion across key domestic and international markets.
“We are thrilled to welcome david, a seasoned restaurant and franchise executive, to yogurtland and are confident that he and our team of function leaders in operations, marketing, and research and development will drive us to achieve our next inflection of growth,” said Phillip chang, the founder and cEO of yogurtland.
The company also announced that s am yoon will step away from his day-to-day role as President to join a non-profit
foundation, and more deeply support a ministry he and his wife have supported for many years. yoon will remain as an advisor to the senior leadership team including Founders Phillip and Michelle chang.
david Kahn joins yogurtland as h ead of Franchise d evelopment, leveraging his more than 35 years of experience working with national brands as both a franchisor and franchisee to provide insightful and actionable leadership. h e has particular expertise in real estate and development, as well as with multi-unit growth, and has a keen understanding of the market landscape, including pricing trends, competitor strengths and weaknesses, and changing guest demands.
For more information, visit www.yogurt-land.com
62 Franchising M aga Z in E Usa veter A ns su PPL e M ent
t int Wo R lD® announces strategic North and south carolina area development agreement
spartanburg) in the coming several years.
“We’re proud to set out on this journey with shawn, Jaysen, and c andi,” said charles J. b onfiglio, president and cEO of Tint World. “along with our other franchisees in this region, and throughout the markets we serve, they have delivered spectacular results. That’s a powerful statement about our proven franchise systems and our commitment to ensuring Tint World franchisees have every opportunity to maximize the financial and business potential in their markets.”
Tint World currently has nine locations in n orth c arolina and two locations in s outh c arolina, all of which have been among the fastest growing franchises in recent years.
Tint World® Automotive Styling Centers™, a leading auto accessory and window tinting franchise, continues its exponential growth with six additional locations planned for development throughout North and South Carolina. Under the agreement, shawn McMaster,
Jaysen McMaster Forman and c
Krueger, who opened Tint World locations in Fayeteville and g reensboro, n orth c arolina, in 2023, will open three additional locations in n orth c arolina (a sheville, Weddington, Winston-s alem) and three in s outh c arolina (columbia, g reenville,
c le An eAtz partners with Department of Defense on Meal kit Delivery for Military Bases
Clean Eatz Kitchen, the premiere meal prep franchise in the health food landscape, delivered the brand’s firstever international meal shipment to Iwakuni, Japan on August 1st. It’s all part of the franchise’s latest partnership with the United States Department of Defense, with a goal to supply military bases with reliable access to nutritionistapproved, chef-inspired meal kits.
The franchise now joins a select few meal delivery concepts operating on a multinational level. While consumer access is still restricted to a domestic clientele, the clean Eatz team hopes this partnership will
serve as a stepping stone toward building trust and recognition in the global marketplace.
“Our meal kit delivery service has gained significant traction amongst the american public over these last few years – the pandemic having been a significant component in that,” said Jason nista, cEO of clean Eatz Kitchen. “ having this vote of confidence from the U. s g overnment will certainly prove instrumental in maintaining that growth and expanding our boundaries as we continue moving forward.”
“Our experience with Tint World has been nothing but rewarding,” McMaster said. “We all have different backgrounds, and that diversity allows us to deliver comprehensive high-quality service and products for every driver in our current and future markets. We’re also able to take full advantage of all the tools and benefits Tint World offers franchisees, and we’re incredibly excited about the opportunities ahead of us thanks to this agreement.”
“2023 has been very touch-and-go for the meal delivery industry, with companies cutting staff, shrinking operations, and some even closing up shop for good,” said Evonne Varady, co-founder of clean Eatz. “ it has been the continued development of the clean Eatz concept, and others like it, that’s fueling the long-term viability and adoption of the sectors convenience. This partnership is a shining example of where that development can take us.”
www.cleaneatzkitchen.com.
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MaTT hew c rouch: A M A rine Veter A n’s Journey to e ntrepreneurship
Matthew Crouch, a retired Marine Corps pilot, is no stranger to challenges. With a military career spanning 26 years, he has navigated through some of the most demanding situations.
Today, he applies the same tenacity and discipline to his new venture as a franchise owner of a Mr. Transmission/ Milex Complete Auto Care store in Kansas City, Missouri.
Matthew’s military journey began at age 18, when he attended the Naval Academy in Annapolis, Maryland. He was commissioned to the Marine Corps in 2000, a decision influenced by his
father’s service in Hawaii during the era of the Vietnam War. Matthew’s military career took him to various parts of the world, including deployments to Iraq and stints in Shanghai, China, and South Korea. In Iraq, Matthew was responsible for transporting injured soldiers by helicopter from the battlefield to areas where they could receive a higher level of care. He retired as a Lieutenant Colonel in September 2022, marking the end of a distinguished military career.
Franchising Fuels crouch Family venture
Matthew’s transition from military service to entrepreneurship was a natural progression. Skills honed in the military, such as process management, training
management, and prioritization, have proven invaluable in his new role. “There are a lot of transferable skills to business ownership,” Matthew said.
Venturing into the automotive industry was a family affair. Matthew, his father Russell, and his brother Mason, all Marine Corps veterans, saw an opportunity to create a lasting legacy.
“We wanted to create something we could do together that would stand as a legacy for our children if they wanted to be entrepreneurial,” Matthew explained.
The Crouch family took over operations of an existing auto repair shop in midDecember and converted it to a Mr. Transmission/Milex Complete Auto Care
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Fr A nch I see I n Act I on: Mr. Transmission
veter A ns su PPL e M ent
franchise. Matthew focuses on marketing and human resources, Mason manages dayto-day operations, and Russell oversees the finances.
As a leading franchisor in the automotive aftermarket, Moran Family of Brands offers a robust support system with structured systems and procedures. Moran is the franchisor of six brands in the aftermarket and window tinting industry, including Mr. Transmission, Milex Complete Auto Care, and Turbo Tint.
The decision to partner with Moran was influenced by the franchisor’s family attitudes, values, and high level of support. Despite the Crouches’ lack of background in the industry, the franchise system provided the necessary support, reinforcing the strength of a good partnership.
Matthew believes that their military background played a significant role in their decision to franchise.
“Franchising has structured systems and procedures. It’s something you’re comfortable with after serving in the military,” he said.
Access to standard operating procedures, training, and support, coupled with the family’s dedication and hard work, has been instrumental in the early success of their business.
Family commitment to service continues
The Crouch family’s commitment to service extends beyond their military background and into their business. They aim to provide quality automotive care to their community, retaining all employees from the previous business and expanding
“ The Crouch family took over operations of an existing auto repair shop in mid-December and converted it to a Mr. Transmission/Milex Complete Auto Care franchise. Matthew focuses on marketing and human resources, Mason manages day-to-day operations, and Russell oversees the finances.”
services to new customers. They’re committed to helping people keep their cars in good condition at an affordable price.
“We feel like automotive care is something that everyone needs,” Matthew said. “We wanted to provide a valuable service to the community.”
The journey to business ownership has not been without its challenges. The Crouch family had to move more than 1,000 miles to Kansas City, and they lived together for several months after the loss of Russell’s home in a fire. However, their steadfast faith and the support of Moran have been their guiding light.
“The Crouches embody everything that we think an ideal franchisee can be,” said Peter Baldine, Moran’s president. “They
are hardworking, family-oriented men with an unmatched drive. They’ve already seen a great response since opening about six months ago and we’re looking forward to watching them succeed in the Kansas City market.”
The shop offers a comprehensive range of automotive repair and maintenance services. The location has seven service bays and is also staffed by three mechanics and one repair order writer.
Matthew’s story is a testament to the resilience and adaptability of military veterans. With their commitment to service and community, the Crouch family is making a mark in Kansas City. They plan to sponsor a youth sports team and help local churches service their fleet of vehicles at a discounted rate.
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“ Matthew’s transition from military service to entrepreneurship was a natural progression. Skills honed in the military, such as process management, training management, and prioritization, have proven invaluable in his new role.”
DeGroat found the tree maintenance, plant health and lawn care franchise when he was looking for a job to support him through a year of police training. However, once he became ingrained with the brand, he saw the vision and decided to take the leap.
Prior to joining the Muncie Police Department and Joshua Tree Experts, I had a history in criminal justice and the military. After earning a degree in criminal justice, I worked as a case manager for the State of Indiana Department of Child Services. I enlisted in the military in 2012 and became a commissioned officer in May of 2015. I thought I would be continuing along a similar trajectory when I joined the police force, but my “temporary” job with Joshua Tree Experts became so much more. When I moved back to Pennsylvania to be closer to family, I knew I would need a job to support me through about a year of training before I could officially become an officer.
During that transition period, I reached out to Joshua Malik, our founder, about a job. He said absolutely, and I started in the lawn care department.
During that time, Josh started telling me about his plans to grow the company, and we knew that growth would expand my role with Joshua Tree Experts beyond what I could balance while also working as a full-time officer. We talked about what that future might look like, and I decided to
“ Just as I have gotten to experience with Joshua Tree Experts, our franchise mission is to enrich the lives of others through brand growth.”
stay with the company. I liked the path Josh had laid out so much that I withdrew all of my law enforcement applications. As the company grew, so did my role with lawn care. I came to supervise that department as it grew, and I managed hiring and recruiting while also working as a lawn care technician. I also gained some experience working on the tree crew, as tree care business is more prevalent in the winter than lawn care is, and I wanted to be involved with the company full-time. After a year-long deployment to Iraq, I came back to Pennsylvania and stepped into the role of Recruiting and Training Coordinator with Joshua Tree Experts and held that position for around a year and a half. Earlier this year, the team approached me about the Director of Franchise Development role, and I was promoted again.
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Fr A nch I see I n Act I on: Dylan DeGroat | Joshua Tree
p olice Tr Ainee T o JoshuA Tree e xper T s d irec T or of
fr Anchise d evelopmenT: How Dylan DeGroat Grew
veter A ns su PPL e M ent
w itH tH e Bran D
Dylan DeGroat
f ranchisee Joshua tree
In my current role, I work with candidates to walk through the discovery process as they consider becoming a Joshua Tree Experts franchisee. I work with candidates who both find us organically and those who are referred by a third party, but the process is similar either way. My main mission is to support our candidates and provide the information they need to get to know and love the brand the same way I did back in 2017 when I first started working with Josh and learning more about the mission.
I start by giving them a 30,000-foot view of the brand, then we will dig into the unit economics and go over all of the financials that they will need as well as what they can potentially make. At this stage, we have a workbook that we go through to help the franchisee predict their own success. While the financial representations we have in the FDD are completely factual, much of a franchisee’s success stems from their own work and commitment to the business, and it’s important to make sure that we are on the same page in terms of what they see for themselves and the type and amount of work they’re looking to put in.
Once we finish those steps, we’ll go through the final details like territory mapping and any questions they may have about the Franchise Disclosure Document. If everything is good at that point, the candidate is invited to confirmation day. They will come to see us at headquarters, we show them around and they can see all of the equipment we use. That gives them a much closer look at what it takes, and we’ve found that a lot of people don’t expect to see everything that we have to offer. We have a whole facility and three different
“ I work with candidates to walk through the discovery process as they consider becoming a Joshua Tree Experts franchisee. work with candidates who both find us organically and those who are referred by a third party, but the process is similar either way.
operations centers; it really impresses people when they see how structured we are.
This leads to the official Decision Day where they decide if they want to move forward with the opportunity. If they say yes, I help them navigate the funding process, then we have a welcome call. Once this is complete, I turn them over to the support team to continue the process. What I do is so fulfilling because I know that, even after I turn a new franchisee over to the support team, the support they will
receive is nowhere close to being done. We are there for candidates throughout the entire process, and my role is just one segment of that journey.
Just as I have gotten to experience with Joshua Tree Experts, our franchise mission is to enrich the lives of others through brand growth. We want to help people flourish in their own lives whether that be through entrepreneurship, being a crew leader or being a technician with boots on the ground. We want to improve the lives of those who work with the brand by nature of working with our brand.
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from s ervin G Their coun T ry T o s ervin G A love of cookin G: Flour Power’s De D ication to Veterans
Pair that with not having access to resources and support networks, which used to be a large part of their military life, and this challenge can make starting anew after returning home look like another battle to veterans. This gap is where valuable programs including franchise discounts, training sessions and life skills classes can be a saving grace and fulfill a purpose.
For Sarah Moritz, the veteran-based programs that Flour Power Cooking Studios integrated into its franchise development system were a reason for her joining as president.
The transition from active service to civilian life can be a challenging journey for veterans. Adapting to a world beyond training, where the skills they’ve mastered might not readily translate, can be daunting.
“Generations of my family have proudly served our country. My brother is a decorated war hero and served five tours in Iraq before retiring on full disability,” Moritz said. “I remember watching him go through multiple surgeries and his struggles transitioning to civilian life. Stories like his make me want to help veterans returning home lead gratifying lives.”
The 16-studio franchise operator purposefully established a 50% franchise discount for veterans to help ease the transition to civilian life. By leveraging their passion for cooking with the skills gained during their military service, the brand recognizes veterans’ potential to excel as entrepreneurs. “You’re not just teaching cooking skills, you’re also teaching respect for authority, how to follow rules, how to stay safe and work in a team,” added Moritz.
By offering approachable recipes and an inclusive atmosphere, Flour Power Cooking Studios is working to redefine what it means to prepare, cook and eat a meal together. The franchisor says all of its locations are owned and operated by someone living in the communities it serves. At the core of its franchise development mission is helping to pave the way for veterans to become entrepreneurs. And the strategy has proven itself successful for the brand as two of its strongest franchisees come from military backgrounds: Amy Knight and Fernando
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Fr AnchIsor In DePth: Flour Power Cooking Studios veter A ns su PPL e M ent
sarah Moritz - President
Rosario. With a shared passion for food and working with children, Knight and Rosario each bring a unique background to the table.
Rosario and his wife, Kimberly, own two Flour Power Cooking Studios in Georgia, including the brand’s top-grossing location. Prior to purchasing their first studio, Rosario was an officer in the U.S. Navy, flying fixed-wing and rotary-wing aircraft for 11 years. Rosario also made two deployments to the Middle East. The couple first explored the idea of small business ownership during the 2020 COVID-19 lockdown and soon realized starting a restaurant was not a suitable option given the current circumstances. Fernando and Kimberly began to research franchise opportunities related to cooking as well as their shared love of working with
children and decided Flour Power Cooking Studios was the perfect fit. They are not only the first Flour Power Cooking Studio in Atlanta but also in the state of Georgia. Meanwhile, Knight opened the Pittsburgh studio in July 2022 after a distinguished 20-year career as an officer in the Navy. Her transition from serving her country to serving her community is a testament to her unwavering determination and desire to create a meaningful difference. Knight always knew she wanted to be a small business owner. Fueled by her passion for food and love for children, she found her calling with Flour Power Cooking Studios. Knight says she knew it was the perfect fit for her because there was nothing quite like it that existed in her Pittsburgh community and it offered an incredible experience she could share with her children.
“For me, the most rewarding aspect is interacting with kids and witnessing their enthusiasm for their creations,” Knight said. “Seeing a child eagerly share their experience and what they’ve made with their parent as they leave the studio is incredibly heartwarming. Those are the moments that truly stand out to me.”
Although Rosario and Knight were initially attracted to the brand for different reasons, it was their shared passion for working with children that solidified their decision.
“Flour Power acts as a gateway for veterans to integrate into a new community; giving a 50% franchise discount feels like the least we can do for those who’ve defended our nation, helping them regain their footing in the civilian world,” Moritz said. “Owning a studio also offers the unique privilege of working with the next generation, the very same children they once served to protect.”
Flour Power Cooking Studios offers culinary experiences in its signature casual kitchens for ages 2.5 to 99 including cooking classes, birthday parties, corporate events and adult sip and stirs. Chefs of all ages who enter the studio not only learn that what’s on their plate matters but also intrinsic life skills to implement daily.
Flour Power has 16 current franchise unit locations spanning eight states, including Georgia, North Carolina, South Carolina and Texas, with franchise opportunities available now.
For more information about Flour Power, or how to become a franchisee, please visit flourpowerstudios.com, like us on Facebook and follow us on Instagram and LinkedIn.
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amy Knight
Fernando
70 Franchising M h Ave your s Ay: Charles Bonfiglio | President and CEO | Tint World ® sa veter A ns su PPL e M ent
d iversifying s ervice h elps f ranchisors b uild e cono M ic r esilience
The current economic outlook is steady, but as a forwardthinking franchise business, we want to prepare for potential challenges and capitalize on new opportunities by diversifying service offerings and revenue streams to ensure economic resilience.
What’s worked in the past isn’t enough for today’s hypercompetitive franchise industry. Franchisors must continually look for new opportunities to support growth. Identifying and strategically implementing fresh ideas that fit within and complement your existing business model can have a profound impact on a franchise’s stability and capacity for growth, regardless of external economic trends.
complementary services
Many franchises focus on specializing in a particular service. Being the best at one thing is a great way to build your brand identity and develop a loyal customer base. In order to reach new customers, however, it often pays to explore additional revenue opportunities by providing complementary services.
One of the best ways a franchise can connect with a new audience and boost revenue is to offer more services related to their core offerings. Whatever your company’s primary service is, there are complementary offerings that can easily be incorporated into your existing business. You can capture a greater share of your customers’ spending, build brand loyalty, and establish a reputation for wideranging expertise. Successfully adding complementary service offers convenience
and value to customers and helps them associate the business with those benefits. Look for opportunities that offer the biggest potential return on your investment. Start with complementary services that don’t require significant training, new equipment, or updated processes. As you gradually widen the service you provide, additional opportunities for further complementary offerings will open.
e xpanded price points
Delivering your service to more people with a wider variety of price points is another effective solution for expanding service. Offering entry-level, midpoint and premium service packages allows your company to appeal to a larger market than if you focus on just one or two of those options.
One reason expanded price points work well is that they can often be implemented without a significant investment of time or money. Creating an entry- or premiumlevel option to appeal to new customers can be a simple process of reconfiguring your current package.
Like complementary services, expanding the range of price points your franchise offers allows you to enhance your market and brand. More price point options can provide meaningful value to customers while maintaining your company’s wellearned brand identity.
With effective marketing and brand guidance, diversifying your product or service offerings could be a cost-effective strategy to explore what works best for both you and your customers.
customer value
The key to diversifying franchise service
offerings is to build relationships with customers. Increasingly, consumers are looking for more options from fewer providers. Convenient, holistic solutions save them time and money and create the opportunity for long-lasting relationships. Adding services or expanding the options available should be a way for customers to get more value from your brand. Whether that’s a lower-priced service option than was previously available or new services that enhance your existing offerings, diversification must serve the customer in order to succeed. However you decide to diversify, your new offerings must match your existing brand identity. Diversification
John h olobinko: f ro M n aval o fficer To f lourishing b usiness owner
him to build a successful career with ServiceMaster Brands®, as a Merry Maids® and ServiceMaster Restore® franchisee
military provides valuable skills
Holobinko’s military journey began with a strong family tradition of service. Inspired by the military careers of his grandfather and father, Holobinko joined the Naval ROTC program at Penn State. After four years of college, he graduated and was commissioned as an ensign in the United States Navy in 1991. He attended Surface Warfare Officers School in Newport, Rhode Island, where he trained to serve on surface combatants as an officer.
the importance of problem-solving and relationship-building.
His military background and experiences shaped his approach to business, enabling
One of his first assignments was aboard a massive supply ship, where he served as the electrical officer. In this role, he managed a team of electricians, overseeing everything from preventive maintenance to repairing electrical systems. His experience at sea provided valuable insights into managing people and budgets, as well as
“Once I became an officer, I had to learn how to command and be respectful at the same time. Many of the people under my command were seasoned members of the military. I met people from all walks of life, and my role managing teams helped prepare me for my career as a business owner,” Holobinko said.
Holobinko’s military service also included a deployment to the Gulf, where he drove ships and coordinated helicopter operations. He served as part of the Eisenhower Battle Group, providing air control and participating in sanctions against the Iranians. His time in the military taught him the value of teamwork and fortitude.
After serving for nearly 10 years and reaching the rank of lieutenant, Holobinko transitioned to civilian life. He found the structure and discipline he had learned in the military were invaluable assets in the business world.
“In the military, you’re forced to accomplish a mission. It’s an important skill many people don’t acquire as civilians. If things get hard, employees can just quit. We didn’t have that option in the service. Being committed to solving a
72 Franchising M aga Z in E Usa Fr A nch I see I n Act I on: John Holobinko | Service Master Brands veter A ns su PPL e M ent
John Holobinko’s journey from a military officer to a successful entrepreneur is a testament to the power of discipline, leadership, and adaptability.
problem or generating a positive outcome is invaluable.”
veteran Discovers new path Forward with Franchising
He opened a Merry Maids location in Bellefonte, Pennsylvania, in 1999, which also serves State College and the surrounding area. Merry Maids is one of the largest house-cleaning franchises in the United States. Merry Maids offers exclusive territories and proprietary cleaning systems. He plans to continue to grow his footprint in the Pennsylvania market.
At the same time, Holobinko extended his reach by opening a ServiceMaster Restore franchise. As part of his ServiceMaster Restore business, he offers a wide range of professional cleaning services and emergency restoration services. ServiceMaster by Holobinko handles anything from cleaning homes to the cleaning and remediation of the Pentagon after the 9/11 attacks. He has ServiceMaster Restore locations in Allentown, Bellefonte, Lemoyne, and Muncy, Pennsylvania. Holobinko’s military background is
instrumental in his success as a franchise owner. The leadership skills he developed in the Navy helped him manage his team effectively and instill a sense of purpose and duty in his employees. He believes the military’s emphasis on command and control, as well as leading by example, are key factors in running a successful business.
The military’s focus on adaptability and problem-solving helped him navigate the challenges of entrepreneurship. His ability to work with diverse teams has also been an asset in managing his staff and providing exceptional service to his customers.
ServiceMaster Brands recognizes the value veterans bring to franchising. The company provides training and support to help veterans transition to business ownership. They also offer discounts on franchise fees and other incentives to make it easier for veterans to start their own businesses.
After 24 years as an entrepreneur, Holobinko continues to lead by example, instilling a sense of purpose and duty in his employees and providing exceptional service to his customers.
Franchising M aga Z in E Usa 73
“ ServiceMaster Brands recognizes the value veterans bring to franchising. The company provides training and support to help veterans transition to business ownership.
”
h ome c le An h eroes o pens n e W loc
ATion n or Thern Al AbA m A
Home Clean Heroes, the household cleaning franchise known for its mission of supporting first responders, is pleased to announce its newest location, Home Clean Heroes of Huntsville.
Owners Barbara Neall and Ryan Day were tired of the poor communication and lack of professionalism associated with other cleaning companies. They were pleased to find Home Clean Heroes, a company that puts its clients first, while also giving back to the community.
Home Clean Heroes offers a new standard of professional, safe, reliable service that raises the bar of the industry as a whole. Home Clean Heroes is committed to providing refreshingly simple scheduling with a dedicated team of “grime-fighters”
who will make lives easier for local families.
“My mother and I make a good team,” said Ryan Day. “She’s very detail oriented and I’m the ‘people person.’ We’re looking forward to working together and making a difference in people’s lives.”
“Together, Barbara and Ryan have what it takes to be successful Home Clean Heroes franchisees, and they are already off to a fantastic start,” said Home Clean Heroes president Joe Delatte. “We are excited that with their help, we are able to bring our services to the communities in northern Alabama.”
Home Clean Heroes donates a portion of every cleaning to first responders as part of its Heroes First initiative. Customers also have a chance to round up or add a nominal donation to the cause during each cleaning.
Right now, Home Clean Heroes is taking
AB o U t home cle An he R oes:
Home Clean Heroes is a fast-growing, Virginia-based home cleaning franchise company with 18 locations across the country. They support local first responders with every home that they clean. Part of Buzz Franchise Brands, an experienced, financially strong franchisor, Home Clean Heroes is committed to providing convenient, customizable and trustworthy home cleaning services, as well as giving back to the real heroes: first responders.
The brand’s Heroes First initiative is a national partnership with the First Responder’s Children’s Foundation, a national philanthropic organization with a 20-year legacy, in which the brand donates $1 of every recurring or one-time service fee collected, among other programs.
Home Clean Heroes has earned recognition from Entrepreneur in 2022 and 2023 as a New and Emerging Franchise, Franchise Gator as one of the Fastest Growing Franchises and as a Top Emerging Franchise of 2021 and by Franchise Connect Magazine as one of the Top 100 Home Service Franchise Opportunities.
For more information, visit https:// homecleanheroesfranchise.com/.
nominations for its national contest to send a first responder to New York City for the annual Thanksgiving Day parade.
To learn more visit, https:// homecleanheroes.com/parade/
74 Franchising M aga Z in E Usa sn AP shot: Home Clean Heros
veter A ns su PPL e M ent
a rmy Veteran and her son excited to own a ‘different kind of cleaning company.’
We’re honored to serve veterans.
At SYNERGY HomeCare, we’re committed to providing veterans and their families with exceptional in-home care. And with the vast majority of our locations being contracted with the VA, we make it easy for veterans to use their VA benefits to get the quality in-home support they deserve.
Reliable & flexible home care assistance
Here are some of the many ways our experienced caregivers proudly serve veterans:
· Companion care
· Personal care / assistance with daily activities
· Disability assistance
· Recovery support for illness, stroke or surgery
· Memory care
· Light housekeeping, errands and transportation
· Medication reminders
· Meal preparation
· Assistance with mobility around the home
· Respite care for family caregivers
Respite support for military family caregivers
We understand that caregiving is a full-time job. If you’re a family caregiver to an injured, ill or wounded service member or veteran, we’re here to help. Our flexible approach to respite care can give family caregivers time to refresh and recharge, whether it’s for a few hours or a few days.
VA benefits that may cover home care services include:
VA AID AND ATTENDANCE: A benefit paid by the VA to eligible veterans, their spouses or surviving spouses in addition to a veteran’s basic pension.
HOUSEBOUND PENSION: A benefit paid by the VA to eligible veterans who get a VA pension and spend most of their time at home because of a permanent disability.
HOMEMAKER & HOME HEALTH AIDE CARE: A benefit for eligible veterans who need personal care services and help with activities of daily living. May cover the cost of respite care services to provide relief for family caregivers. Care is provided by organizations like SYNERGY HomeCare who are part of the Community Care Network, a network of VA-approved providers.
Franchising M aga Z in E Usa 75
SYNERGYHomeCare.com/veterans Proudly independently owned and operated. © 2023 SYNERGY HomeCare. All rights reserved.
Call us to find the home care solution that’s right for you.
877-432-2692
Be A ns & B R e Ws co FFee ho U se
b eans & brews coffee h ouse has been around since 1993, when the Laramie family opened shop next to s alt Lake city’s beloved hangout, Liberty Park.
The family refined the process of high-altitude roasting™, which required special tweaks just like high-altitude baking. They soon got the process just right, and they built a reputation for uniquely smooth coffee in a friendly neighborhood setting. b eans & brews—or “ b eans,” as friends call us for short—is now a staple around Utah and its friends, idaho and nevada.
The Laramie family still owns and operates our headquarters, and many baristas from our earlier days have grown into senior roles as managers, directors, and VPs. They carry on our best
B U siness Fin A nce Depot
business Finance depot specializes in packaging equipment leases and sba Express Working capital loans for start-up and existing businesses.
Our main clients are franchisors seeking financing for their new franchisees and manufacturers seeking financing for their equipment purchases.
c l AY ton Ken DA ll
clayton Kendall provides a simple, easy to use e-store platform that connects your franchisees to our integrated front-to-back inventory management system.
Our system controls the creation, production, fulfillment, distribution and shipping of all your marketing and sales
comet c le A ne R s
FRA nchise G R o U p, llc
become a part of the largest family-owned dry cleaning chain in the Usa through our franchising opportunities. be your own boss, feed that entrepreneurial spirit, do business that not only helps individuals but your community as a whole. comet cleaners and Laundry services is here to help you help others. Our 60 years of brand history speaks
D RYBAR s hops FRA nchisin G
drybar is an innovative concept in the multi-billion dollar beauty industry and as the world has changed so much so fast, there has never been a better time to make your entrepreneurial dreams come true! drybar has taken the country by storm with a refreshingly simple concept: provide amazing blowouts, in a fun and beautiful environment, at a great price. Life is too short not to do something you love! drybar is more than just beautiful hair in about 45 minutes. it’s the experience, the happiness and the confidence women feel after a fresh dose of drybar!
traditions and work to create new ones too. Meanwhile, around the region, locally owned franchises brew up our beloved recipes for their own neighbors. Our guests are our reason for getting up in the morning. We love greeting regulars with their favorite drinks, made just the way they like ‘em. and we dig getting to know newcomers and welcoming them to the b eans community.
come in for a cup, alone or with a friend, and make yourself at home. and let us know how we can make your day a little brighter—whether it’s adding extra whipped cream or it’s donating a gift basket to your little-league fundraiser. cheers, and stop by soon.
contact: Kim Falk
Email: kfalk@beansandbrews.com
Our company also works with sba 7(a) lenders, alternate financing sources, crowd funding financing sources and companies that specialize in using retirement funds to capitalize a new business. Please visit our website for more information.
Website: www.businessfinancedepot.com
Email: paul@businessfinancedepot.com
Phone: (800) 788-3884
contact: Paul bosley
materials including uniforms, signage, branded merchandise and print collateral. clayton Kendal is the single source marketing solution for dozens of national franchises.
contact: dan broudy, cEO
Email: dan@claytonkendall.com
Phone: 412-798-7120 (1-888-799-4757)
Website: claytonkendall.com
for itself when it comes to customer loyalty and trust. We are an easy and straightforward business to learn, allowing you more time to spend focusing on profits than building business expertise.
For more information:
contact: Jack d g odfrey Jr.
Phone: 888-461-3555
Email: franchising@cometcleaners.com
Website: cometfranchising.com
in addition to the strong brand and customer experience established by drybar you will benefit from the infrastructure of being part of Wellbiz brands, inc. a best-in-class franchise platform specializing in beauty and wellness concepts with nearly 1000 locations, Wellbiz brands, inc has developed resources to help you every step of the way!
For more information please contact Kelli schroeder at: Ph: 303 663 0880
E: Leads@drybarshops.com
https://www.drybarshops.com/franchising/
76 Franchising M aga Z in E Usa
F r A nch I se & serv I ces DI rectory
FA stsi G ns®
now more than ever, businesses look to Fas Tsigns for innovative ways to connect with customers in a highly competitive marketplace.
Our high standards for quality and customer service have made Fas Tsigns the most recognized brand in the industry, driving significantly more traffic to the web than any other sign company.
We also lead in these important areas:
• #1 Ranked Sign Franchise in Entrepreneur Magazine
Franchise 500 three years in a row
• Franchise Business Review FBR50 Franchisee Satisfaction award 2006-2015
franchising usa
a-Z Listings are a great way to promote your business, giving you a presence within our publication and also the Franchising Usa website.
Each detailed, full colour a-Z listing comes with a 150 word write up and your logo.
FA zoli’s
Founded in 1988 in Lexington, Ky., Fazoli’s owns and operates nearly 220 restaurants in 28 states, making it the largest premium Qsr italian chain in america. Fazoli’s prides itself on serving premium quality italian food, fast, fresh and friendly. Menu offerings include freshly prepared pasta entrees, subs, salads, pizza and desserts – along with its unlimited signature breadsticks. Fazoli’s offers dynamic build outs, digital-forward infrastructure and multiple revenue streams that provide a strong hedge against inflation. named a recession-Proof Franchise by Franchise business review, Fazoli’s is a stable opportunity that’s stood the test of time and is backed by multi-
Gene RAto R sU pe R cente R
g enerator supercenter is the #1 seller of g enerac generators, and this allows you to enter this emerging market with instant brandname recognition that is associated with quality and reliability.
People know our brand name and trust the brand products that we offer. g enerator sales are part of a growing industry that appeals to both the public and private sectors.
GR e A se mon K e Y
Founded in 1978 and part of the Fullspeed automotive® family of brands, grease Monkey® has grown to more than 500 centers internationally with operations in the United states, china, colombia, Mexico, and saudi arabia. The brand has flourished, thanks to a commitment to customer service, innovation, and driving strong rOi for franchisees.
One reason grease Monkey is a great business opportunity is because nearly everyone in america drives, and more than 99% of the vehicles on U. s roads need regular oil changes. americans cumulatively drive about 3.2 trillion miles per year, and americans are keeping their
• Franchise Research Institute World Class Franchise 20112015
• Franchise Research Institute #1 Rated Sign & Graphics
Franchise 2014-2015
• CFA Franchisees’ Choice Designation 2004-2015
• FASTSIGNS is one of only a handful of franchises approved for $21 million in sba financing for approved franchise candidates FasTsigns has over 400 markets approved for development in the Us and canada and is also seeking Master or area developer expansion in markets worldwide. For more information: Phone: 1-214-346-5679
Email: mark.jameson@fastsigns.com Or visit our Website: www.fastsigns.com
Excellent for branding and recognition. choose a 12 or 6 month package or simply add the a-Z directory onto your Focus, Profile or ad! To learn about the a-Z directory or any other products please contact Vikki bradbury: advertising@cgbpublishing.com or 778-426-2446
generation owners. With less operational complexity than typical Qsr franchises, strong drive-thru sales and a defensible and differentiated concept, Fazoli’s provides a great development alternative to other quick serve restaurant options. Fazoli’s is a winner of Fast casual and steritech’s 2020 Excellence in Food safety award and ranked number seven on Fast casual’s “Top 100 Movers and shakers” list in 2022. additionally, it was named to Technomic’s “Top 500 chain restaurant report” in 2022, selected as one of the “Top 50 g lobal Fast casual innovators in 2021” by Foodable, a “Top 200 Franchises in 2021” by Franchise business review, and an Entrepreneur 2018 “Franchise 500.”
by becoming a g enerator supercenter home services franchise partner, you can benefit from our impeccable reputation, established business model, customer service network, and proven experience in the power supply industry.
For more inforamtion: contact: glenn Leingang
Phone: 281-251-6100
Email: glenn@generatorsupercenter.com
Website: generatorfranchise.com
vehicles longer than ever before. according to research conducted by s &P global Mobility, the average age of light vehicles in the U. s. rose to an all-time high of 12.2 years in 2022. This is the fifth straight year the average vehicle age in the U. s. has risen. drivers understand that to extend the life of their vehicles, routine maintenance is a must.
Even if you don’t have automotive repair experience and are simply exploring the industry because of its stability and strong margins, you can be assured that you will be backed by a large franchise support team dedicated to your success. We provide training, marketing support, and a wide range of tools to help you find customers and serve them well!
Franchising M aga Z in E Usa 77
F r A nch I se & serv I ces DI rectory
h onest A B e Roo F in G
since 2007, honest abe roofing has been installing, repairing, and maintaining residential and commercial roofs. Within just 5 years of franchising, har has expanded into over twenty locations.
honest abe roofing has been awarded Entrepreneurs
Top 500 Franchises of 2022, and Qualified remodeler’s
Top 500 Franchises of 2023.
Founded in the small town of Terre haute, indiana, Kevin newton launched his small-town business and slowly gained customers from his friendly demeanor
i m AG e o ne U sA
image One Usa is a commercial cleaning services business. The image One franchising model was formed on the principles of transparency, training, and top-notch financial and customer service support. it is regularly recognized as a top franchise by third-party franchise and business publications, including cnbc.com, Entrepreneur. com and Franchise business review.
image One franchisees work for themselves in a unique relationship with the franchise company. image One provides them with customer support for their business, ongoing training, along with assistance with billing, equipment and sales training. image One
K U mon n o R th Ame R ic A i nc.
high school math teacher Toru Kumon developed the Kumon Method of learning more than 60 years ago in Japan, when his son was struggling with second-grade arithmetic.
realizing that a strong foundation in the basics-addition, subtraction, multiplication and division-was essential for higher-level math, Kumon created a series of math worksheets for his son to work on after school.
t he no R th A me R ic A n immi GRAtion AG enc Y
The north american immigration agency is a well-established company that specializes in immigration services, catering to individuals and businesses aiming to navigate the intricate process of relocating to the United states. renowned for their expertise, professionalism, and commitment to client success, naia offers a wide naia acts as a crucial link between franchise sellers and prospective investors. Leveraging their extensive network and industry knowledge, they effectively connect the two parties. With their guidance, franchise sellers gain valuable insights into the specific requirements and expectations of investors seeking american visas. b y equipping franchise sellers with the necessary tools and resources, naia enables them to present
n e RD s toGo
Build a future with the computer service industry pioneers and accomplish your business dreams with NerdsToGo! computers, handheld devices, tablets, and mobile phones are all things that only continue to grow and change the landscape of the technology industry in the 21st century. That is why nerdsTo g o is such a lucrative concept. With businesses, homeowners, and individuals continuing to rely
and skilled roofing craftsmanship. Within a few years, newton took initiative to grow his small business into something bigger, and better. Upon this new direction, his business took off, and honest abe roofing began growing into a large corporate roofing franchise, with its one-of-a-kind small-town feel. since opening, honest abe roofing has never stopped growing!
contact our VP of Franchise, brian Kiefer, at brian@honestaberoofingfranchise.com to learn how you can become a leader in the roofing industry.
https://www.honestaberoofing.com/
provides necessary training, tools and support to help franchise affiliates build their business, including teaching franchisees the latest cleaning techniques and empowering them with insights on best-in-class equipment and technology. Ongoing training is delivered both at image One’s corporate headquarters and onsite at existing client locations to ensure that franchisees continue to grow their own businesses.
image One has commercial cleaning franchise locations covering chicago, cincinnati, dallas, d enver, d etroit, Fort Myers, nashville and Orlando. Franchise territories are available nationwide.
For information on the franchise, visit http:// imageOneUsa .com
With daily practice, Kumon’s son gradually expanded his mastery of mathematical skills and by sixth grade was able to solve differential equations and integral calculus problems.
Today, at locations throughout north america, Kumon franchisees apply this method of daily practice and self-paced advancement to children’s math and reading skills.
Phone: 201-928-0444
Website: Kumonfranchise.com
their franchise opportunities in an attractive and appealing manner to potential investors.
in summary, naia is a highly regarded immigration firm that offers a comprehensive suite of services for individuals and businesses looking to relocate to the United states. Their expertise in franchise sales makes them an invaluable resource for companies seeking to expand their potential buyer’s list, while also aiding investors in qualifying for american investor visas. With their emphasis on personalized attention and exceptional service, naia is dedicated to helping clients navigate the complexities of immigration and achieve their immigration goals.
Phone: 514-225-1748
Email: yannis harrouche yharrouche@gonaia.com
Website: www.gonaia.com
on technology, handling the repairs, computer service and support, and other computer services that can accompany a technologically based society seems like second nature. This means franchise owners can tend to the high demands of a reliable customer base and reap the financial benefits by taking advantage of a constantly innovative, inventive, and lucrative industry. contact us today to learn why nerdsTo g o is one of the fastest growing computer service and technology franchises in the United states!
78 Franchising M aga Z in E Usa
F r A nch I se & serv I ces DI rectory
ohm Fitness
OhM Fitness is a franchise that provides a revolutionary fitness experience using wireless electrical muscle stimulation (EMs) technology integrated into a small group setting.
The EMPower suit allows customers to complete an intense 2–3-hour workout in just 25 minutes. it is a low-impact workout that puts minimal stress on the joints, ligaments, and muscles, making it suitable for all fitness levels. OhM Fitness is the first fitness franchise to offer this wireless EMs technology in a group setting.
Reme DY s pA & sA lon sU ites
remedy spa & s alon suites first opened its doors in atlanta, g eorgia in 2018. a s an attempt to enter the highly profitable health and beauty industries, remedy spa & s alon suites came equipped with 22 fully leased salon suites. To date, they have opened three locations through Metro-atlanta. amenities and perks to leasing include: 24/7 access, private upscale studios, spacious single/double suites, private parking, valet parking and premium fixtures, finishes and appliances. Franchisees will obtain access to the brand, tested and proven processes and support, purchasing power and distribution
southern steer butcher
Founded in 2013 by greg snyder, southern steer butcher was designed to be a trusted source for customers to feel confident in their selections after each and every visit. The story all started after greg made a visit to a similar style shop while traveling and recognized this level of butcher shop was lacking in his own hometown of clearwater, Florida. From then on, greg set his sights on filling this need in his community and began work on launching southern steer.
Each location offers a wide selection of premium meats, sides, desserts, craft beers, and wine. in addition to the variety of products, the brand also offers pre-assembled
sscp mA n AG ement, i nc.
sscP Management, inc. is an award-winning, familyowned and operated management company with a portfolio of high-profile restaurant brands and real estate holdings.
The dallas-based company is a leader in the restaurant industry with established, high-profile brands such as the 300-unit cici’s Pizza brand, 44 sonic drive- in locations, 80 applebee’s locations, the roy’s hawaiian fusion chain, and JMc distribution. The management company also owns a diverse real estate portfolio with more than 100 assets that includes shopping centers, medical office buildings, industrial, and multi-family properties across the United states. sscP Management’s real estate practice focuses
franchising usa
a-Z Listings are a great way to promote your business, giving you a presence within our publication and also the Franchising Usa website.
Each detailed, full colour a-Z listing comes with a 150 word write up and your logo.
The technology helps individuals work their muscles more effectively than with conventional workouts, producing better results in less time. OhM Fitness is ideal for health enthusiasts looking for real results without enduring the high-intensity stress of hii T training. it is also a perfect fit for those in recovery or fitness newbies, as well as busy parents and professionals. it doesn’t produce damaging cortisol spikes associated with stress, making it ideal for everyone.
contact: d oug Payne
Phone: (480) 582-2900
Email: franchisees@ohmfitness.com
Website: www.ohmfitness.com
chains, cooperative marketing, new product research, development and roll-out, experienced training staff, and continuing training and education.
Franchising opportunities are available to entrepreneurs and investors in all industries but will be particularly appealing to health and beauty enthusiasts.
remedy spa & s alon suites already has an established market presence and substantial market penetration in atlanta. From this successful platform, the company is looking to expand the brand in select key areas domestically.
www.remedysalonsuites.com/franchise remedysalonsuites@gmail.com
meal packs. Every meal pack contains 5 meals with all of the required ingredients for each dish, all that’s left is to prep, serve, and enjoy.
For those looking to be a bit more involved in the meal prep process, southern steer also offers prep classes. The classes are designed for each participant to fully prep and pack 10 meals, each serving a family of 4-5. continuing to be a hit among customers, with many returning to the classes again and again to prep delicious meals for the whole family, and maybe learn a thing or two in the process.
For more information about southern steer butcher’s franchising options, please visit https://southernsteerfranchise.com/
on portfolio purchases, individual purchases, multi-family investments and retail properties. Led by President chris dharod, the company’s primary objective is to strengthen the communities it invests in and provide second-to-none service through all its business ventures.
sscP is looking to significantly increase their holdings as they build a larger presence in the commercial real estate world, focusing on acquiring retail and additional multifamily properties nationwide contact: Kerry a ssa, director of real Estate: 214-926-4873 (Kerry’s cell) or 972-644-9494 x 128 (real Estate general box)
Email: kassa@sscpmanagement.com
Website: www.sscpmanagement.com
Excellent for branding and recognition. choose a 12 or 6 month package or simply add the a-Z directory onto your Focus, Profile or ad! To learn about the a-Z directory or any other products please contact Vikki bradbury: advertising@cgbpublishing.com or 778-426-2446
Franchising M aga Z in E Usa 79
F r A nch I se & serv I ces DI rectory
s Y ne RGY h ome cAR e
synErgy home care is the fastest-growing national franchisor of home care services with over 200 franchises operating in more than 450 territories across the U. s
The company provides a broad range of non-medical services including personal care, companion care, memory care and specialized care for individuals who are living with physical
t he e nt R epR ene UR ’s s o UR ce
Established in 1984, The Entrepreneur’s source® is north america’s leading career Ownership coaching™ franchise dedicated to empowering those who yearn to be self-sufficient and want to take control of their lives by finding a pathway to help them achieve their income, Lifestyle, Wealth and Equity goals.
The Entrepreneur’s source® has grown
t he Go DDARD s chool
g oddard systems, LLc, is the manager of The g oddard school® franchise system. The g oddard school is the acknowledged leader in the premium early childcare and education market segment. The g oddard school has been consistently named one of the top childcare franchises in the United states by Entrepreneur Magazine and one of the Top 200 franchise systems (in worldwide sales) by Franchise Times.
children learn best through experience. For 35 years, The g oddard school has employed
t he R e D c hic K z
We’ve d one the heavy Lifting for you
We know the restaurant business and have done our homework. From the homestyle kitchens of nashville to The red chickz restaurants that will be popping up everywhere, we’ve created something really special in an untapped, sizzling market. We make it simple. Our team has worked our tails off to create a superior business model that is streamlined and simple to operate. We designed
n e RD s toGo
WellBiz Brands, Inc. is a category leader in experience-based businesses that change lives.
With five separate franchise brands, amazing Lash studio®, drybar®, Elements Massage®, Fitness Together®, and radiant Waxing™ and more than 900 locations, we help build profitable businesses by franchising emerging, growth-oriented consumer brands that
or developmental disabilities, chronic health conditions or recovering from illness or surgery. no matter what each person’s circumstances are, synErgy home care steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward.
For more information please contact Mike steed at: 888-578-5357 mikesteed@synergyhomecare.com synErgyhome careFranchise.com
continuously since it started franchising in 1998 and continues to lead the $1.5 billion business coaching franchise market in north america. The Entrepreneur’s source® network of career ownership coaches offer coaching to individuals seeking alternate career possibilities outside of the traditional job market.
For more information about The Entrepreneur’s source, please visit entrepreneurssource.com.
academically endorsed methods to ensure that children have fun while learning the skills they need for long-term success in school and in life. The g oddard school serves more than 90,000 students from six weeks to six years old in more than 600 g oddard schools in 37 states and Washington, d c
To learn more about The g oddard school, please visit g oddardschool.com.
For more information about The g oddard school franchise system, visit g oddardschoolFranchise.com.
this with systems and growth in mind, so you can become the next proud owner of a The red chickz restaurant franchise with ease.
an investment in a restaurant franchise like The red chickz is an excellent way to break into the foodservice business or expand your already existing restaurant portfolio. We seek qualified business owners who understand or appreciate the restaurant industry and are fired up about our brand.
www.theredchickz.com
offer exceptional, service-based experiences through recurring revenue models.
Our vision is to establish a sustainable growth plan for each independent brand, and use our value-adding platform to extend to additional brands.
We do this work because we believe in making life better and building profitable experiencebased businesses in spaces that can’t be delivered online.
80 Franchising M aga Z in E Usa F r A nch I se & serv I ces DI rectory
Our purpose
@OurFranchise is an industry-wide campaign created to spread the word about the value of franchising and share the stories of men and women just like you, who are leading the way as franchisors, franchisees, and franchise employees. The franchise business model has been proven time and time again to work, but it’s threatened when the public and politicians don’t understand how it operates to benefit local, independent franchise establishment owners and their communities. Putting a spotlight on real leaders succeeding with the franchise model is how we’ll ensure franchising is stronger than ever before.
Follow us
Share the tools and resources offered on AtOurFranchise.org/resources
Help us keep the momentum going
Since our launch in June 2016, we’ve reached 1.7 million people through outreach efforts, including events in key cities and states, where we spoke directly with business owners, employees, policymakers, and the media. Additionally, we’ve reached people across America through our website and social media channels, digital advertisements, and the promotion of We the Franchisees on Politico – but there is much more work to do. As a franchisor, franchisee, or franchise vendor, you are a leader in your community – and we need your support, now more than ever.
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You benefit by joining
By joining @OurFranchise, you’ll get access to exclusive stories and resources that can help grow your franchise business, educate employees at all levels about the franchise business model, and share the economic importance of franchising with consumers. You will also have the opportunity to share your franchise success story with your peers.
Visit AtOurFranchise.org
Contact Erica Farage, Senior Director of Political Affairs and Grassroots Advocacy and Multi-Unit Franchisee Engagement
International Franchise Association
efarage@franchise.org
(202) 662-0760
This is just the beginning
Make sure you stay up to date with the campaign’s latest efforts through email updates and social media. Visit our website to read and share the latest stories of franchisors and franchisees making an impact in their communities. Become a franchise advocate to help ensure Americans, now and in the future, have the opportunity to start franchise businesses. Take the lead today!
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Franchise @OurFranchise @OurFranchise
Our
The public and policymakers need to understand franchising.
A-Z lisTinGs Are A GreAT WAy To promoTe your business www.franchisingmagazineusa.com Making an appearance every month in Franchising USA magazine. Each detailed, 4 color A-Z listing comes with a 150 word write up and your logo. Excellent for branding and recognition. choose a 12 or 6 month package or simply add the a-Z directory onto your focus, profile or ad! to learn about the a-Z directory or any other products, please contact Vikki bradbury: vikki@cgbpublishing.com