Concept modelling

REFLECTION > These were initial concept models, I then iterated my value proposition and user case scenarios in a more refined way later on > Much of the sketches revolved around digitalisation

VALUE PROPOSITION HIGH LEVEL USER CASE SCENARIO

CONCEPT SKETCH

1. Awareness 2. Social communities 3. Reminder system 4. Service comfort 5. Habit incentives 6. Healthcare directory 7. Queue management

� USER NEEDS + IDEAS GENER ATION

To start the ideation process, we looked at user needs and idea generation. With Laura and Maleela, we brainstormed diferent user needs and possible solutions for their specific issue. We then dot-voted our best ideas to prototype further.