CIS NEWSLETTER APRIL 2024

APRIL 2024

A warm welcome to the Spring newsletter to all of our colleagues, customers, and those who work in and around our communities.

It has been a steady start to 2024, and this has allowed us to review our support teams and deliver a considerable amount of added value and educational experiences. The importance of every colleague regardless of their position is a fundamental part of our values.

Passion, Determination and Leadership are key messages of motivation and success that have seen us continue to develop and set new standards of service excellence. Although there is always work to do…

A few words from

Neill Catton, CIS Managing Director

This month we celebrated International Women’s Day and reminded ourselves that racial discrimination has no place in our workplace or society. I am proud of the work we are all doing to encourage women and young, diverse talent into the security industry. Another success has been our focus on identifying and promoting our existing, talented people. Seeing our colleagues grow and be successful is truly inspirational!

I am sometimes asked by people if CIS is the same company we were 5 years ago. My answer is….No, we are far better than we were 5 years ago…! This is due to our excellent people, unparalleled level of support and our motivation to be the best we can be each day.

To all our teams, keep pushing boundaries and don’t accept average. I would like to wish all our colleagues, customers and communities a peaceful Bank Holiday weekend.

Neill

01. WELCOMING NEW TEAM MEMBERS TO THE CIS FAMILY

CIS INDUCTION - NEW STARTERS WELCOME TO THE CIS FAMILY

WELCOMING NEW TEAM MEMBERS TO THE CIS FAMILY!

SAVILLS – 70 GRACECHURCH STREET

BRITISH LAND – EDEN WALK

BRITISH LAND – WEST ONE SHOPPING CENTRE

BRITISH LAND – EALING BROADWAY SHOPPING CENTRE

Recruitment requires patience. It is about finding the right person that will do the job, enjoy the job, and want to stay and grow with the company.

Proud past. Strong future.

RECOMMENDING A FRIEND TO CIS PAYS OFF!

We are recruiting and we want you to be part of it! We offer you the chance to get £250 if you recommend someone and if they pass their 3-month probation.

Doing it is simple! Get them to view our company website and apply on-line for any positions that are suited to them, stating CIS Employee & your name in the recruitment source.

YOUTH

OUR FUTURE… We have started to further develop careers for young people with the success of our first youth assessment day, we now actively employ 9 Security Apprentices who will be enrolled on to the Professional Security Operative qualification.

Youth is be a big focus this year, so it is great to start building some strong connections with other partners who also have the passion of young people at work!

ADNAN ALI ISLINGTON SQUARE

JACK WISEMAN SET

ZACHARIAH LEON BROWN

KN 5* CORPORATE RESPONSE

AARON BRYAN SET

YEMARIYAM AMANUEL

THE CROWN ESTATE TYREE AGGREY THE CROWN ESTATE

DESTINY PAUL ITUA STARLIZARD

SEGUN ALAFIA STARLIZARD FIRAT HAS CITYPOINT

JOB

FAIRS RAVENSWOOD SCHOOL

On the 31st of January, Mafalda Oliveira, Resourcing Administrator and Shelby Martin, Talent Resourcing Officer attended Ravenswood Youth Job Fair. Overall, the job fair was a huge success with over 40+ employers and universities. It was a great opportunity to meet and connect with the youth of today, and to showcase all our apprenticeship schemes we offer as well as work experience within the company.

LANGLEY PARK SCHOOL FOR GIRLS

On the 2nd of February, Mafalda Oliveira, Resourcing Administrator and Shelby Martin, Talent Resourcing Officer attended a careers fair at Langley school for girls and it proved to be a great success. The students showed genuine interest and enthusiasm in learning about the security world and how many different apprenticeship pathways we provide with work experience also being a key topic spoken about by many of the younger years.

Most students were intrigued in coming over to CIS to carry out their work experience placement and were surprised that there are various females within the industry. There were also great discussions about career opportunities, showcasing CIS’s company culture and values. Well done both!

JOB FAIRS

BEXLEY APPRENTICESHIP EVENT

On the 5th February 2024, Darcie Alabaster, Talent Resourcing Officer, Grace Feeney, HR Onboarding Apprentice, Reece Downs, Technical Support Apprentice and Erasmus Ndume, Senior Technical Advisor attended Bexley’s Apprenticeship & Participation Event on 5th February. The event is for young people and their parents/carers to promote Apprenticeships at all levels from Traineeships to Higher and Degree Apprenticeships, and those aged 16-24 who are Not in Education, Employment or Training and are looking for help to find a course or a job.

We were one of many Employers and Training Providers attending and was able to share our experiences as being apprentices and young people in the workplace with individuals still in education who are looking for their next steps. This was the third year that we have attended this event, we value the Apprenticeship Schemes we have within CIS and look forward to welcoming more young talent into the CIS family!

BETHS GRAMMER SCHOOL

On Wednesday 7th February Darcie Alabaster, Talent Resourcing Officer, Ross Menditta, Technical Advisor and Matthew Crooks, Marketing Assistant attended a jobs fair at Beth’s Grammer School. Beths Grammar School is an oversubscribed selective school for boys aged 11-16, with approximately 700 students in Sixth Form, in the London Borough of Bexley.

The main purpose of the evening was to educate the students and parents on the benefits of an apprentices. It was a wonderful opportunity for us to engage with both students and parents and for them to learn more about the security industry and what opportunities exist.

We look forward to attending again next year!

TEAM PROMOTION –MAFALDA OLIVEIRA

A huge congratulations to Mafalda who has recently been promoted to Resourcing Administrator.

“Mafalda has demonstrated excellent organisational skills since joining the company and oversees the recruitment administration, employment references, support on recruiting for our young people, and leading on the recruitment for Operational Response. She continues to shine every day and she is a massive asset to the resourcing team. We look forward in supporting Mafalda’s career within the resourcing team.

Congratulations and very well deserved.”

Mafalda started as a HR Recruitment Apprentice

Georgina Martin - Talent Resourcing Manager

“Transitioning from an HR Apprentice to a Resourcing Administrator has been an incredible journey for me, thanks to the consistent support and guidance from my Line Manager. It’s a reflection of my dedication and growth, showcasing the challenges I’ve embraced and the skills I’ve developed along the way. This promotion marks a significant milestone in my career, and I’m truly grateful for the opportunity to continue my professional development within the world of recruitment.

Mafalda Oliveira - Resourcing Administrator

INTERNAL PROMOTIONS - NOVEMBER 2023 - MARCH 2024

INTERNAL PROMOTIONS - NOVEMBER 2023 - MARCH 2024

BARRY ROBERTS BEN SANDERSON HANNAH SPICER

VICTOR BITWIRE JACK MARTIN SHANE MCNULTY USMAN ALVI

VLADISLAVS DAVIDOVICS

CHRISTOPHER THEODOROU KAMAL KHAN JOHN ABU

FAYSAL ONIK

HAIDER SYED ROB REIS

MOHAMMED FARHAD AHMED

ASTAMAN SHRESTHA

BONNY WAMBULU GILBERT BAKOUREBE

CHRIS ANYANJOR CATALINA BAICEANU

ZEESHAN DAWOOD EFURIBE CHINAGOZIE KHURRAM SHAHZAD

GABRIEL OSEI-BOATENG MYLORI LEWIS-SOBERS

VIDMANTAS JANKAUSKAS

WE ARE DELIGHTED TO ANNOUNCE THAT WAYNE NYE JONES HAS BEEN PROMOTED TO KEY ACCOUNT MANAGER.

Since joining the National Accounts Team over two years ago, Wayne has demonstrated the key attributes of account management across his portfolio.

Wayne has built excellent customer relationships, provided constant support to his team, demonstrated adherence to CIS policies and procedures, and has overseen significant growth, noticeably through the Wellcome Trust, Strandbrook and Ashdown Phillips, together with new business generated by service delivery.

Wayne is continually identifying and introducing new initiatives to his wide range of customers and Wayne has set up and managed a dedicated Events Team for his sector and wider afield, he continually delivers a first-class service to his customers, always being there to engage, offer solutions and recommend innovations to enhance their operation.

A thoroughly deserved promotion for Wayne – well done!

CIS AND GUARDPASS COLLABORATION

Last month HR Apprentice, Mafalda Oliveira and Talent Resourcing Manager, Georgina Martin stepped away from their day jobs and had an exciting project of filming a testimonial of why CIS Security Limited selected GuardPass as a hiring solution provider.

Georgina Martin stated:

“A BIG thank you to Carl Randle and Liam Wilson from LW Film for their patience, making us feel comfortable, and their professionalism and all the laughs.

We look forward to continuing our partnership with the support of Spike Turner and seeing the outcome of the video.”

https://www.linkedin.com/company/guardpass-for-employers/

02. COMPANY AWARDS & PROFESSIONAL ACHIEVEMENTS

THE SILVER FOX AWARD

We are happy to announce that CIS Security Limited has achieved the Silver Fox Award 2023 Award.

This important award was achieved for regularly testing unauthorised access to our premises by the independent FM Contract Watch Audit teams. This award displays a firm commitment to working to the highest quality standards to protect both personnel and property.

CIS Risk and Threat Advisor, Jon Felix BSc (hons) MDIP MBCI MSyl M.ISRM stated, “CIS are proud to ensure we independently test the services we provide. The outcomes are vital to understanding training needs, operational responses and of course learning from any mistakes. There is no point in having security if you don’t test it. Silver Fox has been a valued partner in assisting us to deliver quality security throughout our customer portfolio.”

Well done Team CIS and let’s continue the great work!

A huge congratulations to CIS ESG Manager, Jordy Mukudi, for completing his ESG diploma and achieving an outstanding grade D (Distinction). This is an achievement that we can all collectively take pride and honour in.

Jordy stated,

“I’m thrilled to have obtained a Distinction for my ESG diploma from the Corporate Governance Institute. The course consisted of a combination of theory and practice coupled with relevant case studies, ensuring a robust roadmap to execute within various industries and regions.

I would highly recommend this course to anyone looking to enhance their knowledge and to become a qualified leader within the evolving ESG landscape”.

This is an amazing achievement Jordy, and we look forward to seeing you accomplish more in the near future!

THE CITY SECURITY MAGAZINE’S ARTICLE

OF THE YEAR AWARD

CIS Security Limited are thrilled to announce that our Security Risk and Threat Advisor, Jon Felix BSc (hons) MDIP MBCI MSyl M.ISRM, is the WINNER of the City Security magazine’s Security Article of the Year Award 2023 for the second year in a row!

Jon stated,

“To win this award for a second time is a real honour. The quality of the articles submitted, and the expertise of the authors makes this a treasured achievement.

Thank you to all who read and voted for my submission. I appreciate the opportunity to contribute to the City Security Magazine. Well done to all the shortlisted finalists as well. Thank you.”

Jon’s article, ‘The Risk Management Process – 5 Key Steps’ can be found via the link below:

https://lnkd.in/ew-R5tas

Congratulations Jon, this is an amazing achievement!

03. WELLBEING AND BENEFITS

PAYROLL & STAFF BENEFITS

Welcome to our Payroll & Staff Benefits Corner news!

Evi, Casey, Aleks, Cheryl, Simeon & Abdalla will be sending out tips and reminders on all things payroll!

PAYROLL UPDATE

ABDALLA MOHAMOOD EMPLOYEE BENEFITS & PAYROLL ADMINISTRATOR

TAX YEAR END & P60’S

Our tax year 2023/24 has now been completed and P60’s have been emailed to each employee’s personal emails. Please ensure you check your inbox and also your junk folder for this document.

It is important you keep your P60 safe and any tax queries you might have. You can direct these to HM Revenue & Customs. You can call them on 0300 200 3300 quoting reference 961/9918805, and they will be able to assist you with your query.

PAY QUERY PROCESS

The Payroll Department is still receiving numerous employees pay queries via the incorrect route.

The correct way to raise a pay query is via our Timegate portal. We prioritise queries which come our way via this route; queries received via email or phone will be dealt with upon our review of all outstanding ones in Timegate first.

Scheduling queries need to be discussed between collegues and their direct Line Managers as all the scheduling is done on site.

Around the 20th of each month, you would have received an email reminder to check your Timegate diary and raise any queries by the last day of each month. If this deadline is not met, any discrepancies can only be processed with the following month’s wages.

IMPORTANT REMINDEREMPLOYEE REPORT

The Employee Report provides a breakdown of shifts completed along with date, time, duration, and hourly rate.

Reports should be run from 1st to midmonth and 1st to end of the month. The report allows shifts and holiday breakdown to be reviewed. Hence, any discrepancy can be identified and raised to the payroll team before the last day of the month.

Q&A WITH OUR PAYROLL & SYSTEMS ADMINISTRATOR SIMEON

Simeon Obigbesan Payroll & Systems Administrator

Tell us a bit about yourself?

My name is Simeon. I am a hardworking and dedicated individual who is passionate about learning and growing in my professional career. I always strive to do my best and be an asset in anything I am doing. In my pursuit of a balanced lifestyle, I like taking leisurely walks and viewing nice sceneries. These moments provide me with a sense of tranquillity and help me maintain a clear mind amidst the daily stresses of life.

Tell us about your job role?

As a Payroll & Systems Administrator, my primary responsibilities are dealing with pay queries, engaging in emails, ensure to calculate and input the correct wages and deduction in our Payroll System. Additionally I deal with ECAFs (Employee Contract Amendment Form) and assist in any ad-hoc task that may come up.

What is your proudest achievement whilst working at CIS Security?

One of my proudest moments during my time at the company was when I identified a crucial mistake in a payroll template that had been used for several months.

Despite the form being reviewed and approved by multiple team members, my diligence and attention to detail allowed me to catch the error that could have resulted in misunderstandings.

Upon discovering the mistake, I informed my supervisor and provided a detailed analysis of the issue. Together, we worked closely to rectify the error, ensuring that all affected employees received accurate pay adjustments and that the corrected form was implemented immediately.

This achievement not only demonstrated my commitment to accuracy and thoroughness but also highlighted the importance of continuous improvement and vigilance in our processes.

How do you influence your colleagues around you and the wider business?

I understand the importance of leading by example and fostering a positive work environment. I maintain open lines of communication with my colleagues, actively listening to their concerns and provide support whenever possible. Through my dedication, attention to detail, willingness to learn and professionalism I inspired for others to do the same.

Accuracy and compliance are important, therefore I make the effort to correct any mistakes. If I notice a colleague deviating from standard procedures or making mistakes, I respectfully address the issue and provide guidance on the correct way to proceed. By setting an example of commitment to following procedures and promptly addressing any deviations, I aim to foster an environment of accountability and attention to detail within our team.

04. COMPANY NEWS

ZERO DISCRIMINATION DAY

At CIS Security Limited, Citizenship is our core focus, our people are at the forefront of everything we do, so we pride ourselves on our people and what we have accomplished.

The more we prioritise citizenship the more we experience higher employee morale. Our colleagues are proud of working for a socially responsible organisation, and this can contribute to improved recruitment and retention.

Citizenship is important because it plays a massive part in ethical practices, positive relationships, employee satisfaction, risk management, and overall sustainability. By being socially responsible, we can enhance our already positive reputation and continue to contribute to the communities we serve.

CIS HR Director, Tracy Plant - Chartered Fellow (FCIPD), stated:

“Zero Discrimination Day advocates for an inclusive society that values diversity. It encourages people to embrace differences and celebrate each person’s unique qualities in the community. Today serves as a platform to raise awareness about various forms of discrimination, including but not limited to discrimination based on race, gender, sexual orientation, disability, and age. Increased awareness is important for addressing and combating discrimination.”

Zero Discrimination Day is crucial for fostering a culture of equality, raising awareness about discrimination, and advocating for policies and actions that create a world where everyone is treated with dignity and fairness.

Let’s all come together to stop discrimination!

TACKLING VIOLENCE AGAINST WOMEN AND GIRLS

Last month, The Gilbert partnered with The Old Street District Partnership and Metropolitan Police to host a Women’s Safety Seminar. PC, Gemma Mallett conducted an amazing presentation at the event, interacting with the attendees, and sharing real life experiences.

CIS Security Manager, John Salthouse stated:

“The seminar was an eye opening experience as a male, I recognise the importance of understanding and supporting women’s safety concerns in our society. After the seminar, I felt a renewed sense of responsibility to advocate for women’s safety and to support initiatives like this one further.

By raising awareness and understanding, we can all contribute to building a safer and more inclusive society. I’m grateful for the opportunity to learn from the Metropolitan Police and women who shared their experiences. We will continue to work together to ensure that everyone, regardless of gender, feels safe and empowered in their daily lives.”

At CIS, we believe in a woman’s right to live free from fear, violence, and discrimination. This includes ensuring equal protection under the law, fostering safe public spaces, promoting empowerment and economic independence, providing vital support services, and raising awareness through education. By championing these principles, we not only advancing gender equality but also ensuring the full realisation of human rights for all.

We would like to thank everyone who was involved in this significant event and those who contributed to making this day a success!

INSPIRATIONAL WOMEN AT CIS

International Women’s Day is celebrated annually on March 8th. It is a global celebration that highlights the social, economic, cultural, and political achievements of women. It also serves as a reminder of the ongoing fight for gender equality and the need to address issues like discrimination and violence against women.

This day provides an opportunity to honour the contributions of women throughout history and recognise the importance of creating a more inclusive and equitable world. It is a moment to reflect on progress made, acknowledge challenges ahead, and stand united in advocating for the rights and empowerment of women everywhere.

This year’s theme is #inspireinclusion. When we inspire others to understand and value women’s inclusion, we forge a better world. When women themselves are inspired to be included, there’s a sense of belonging, relevance, and empowerment.

Click on the link below to watch our video, where we hear from some of the inspirational women working here at CIS making a difference and inspiring inclusion for women and girls globally!

Collectively, let’s forge a more inclusive world for women.

CIS HOST BREAKFAST EVENT AT THE SAVOY, LONDON, IN ORDER TO CELEBRATE INTERNATIONAL WOMEN’S DAY

Last month CIS Security hosted a Breakfast Event at The Savoy, London, in order to celebrate International Women’s Day.

The theme for International Women’s Day 2024 is ‘Inspire Inclusion’. When we inspire others to understand and value women’s inclusion, we forge a better world.

The event was thoroughly enjoyed by all and the room was filled with many inspirational women. We would like to say a huge thank you to our host, Sales and Marketing Director, Amanda McCloskey, and our inspirational speakers, Andie Penman FRICS, Darcy Fletcher BSc CMgr MCMI, and Lisa Baskett.

Thank you to everyone that attended - we are already looking forward to the next event!

“The story of women’s struggle for equality belongs to no single feminist nor to any one organisation but to the collective efforts of all who care about human rights”

Gloria Steinem stated:

MENTAL HEALTH TRAINING AND THE WOMEN’S SAFETY SEMINAR.

During International Women’s Day CIS in collaboration with the Gilbert held a Mental Health Training Seminar and a Women’s safety seminar. It’s important that everyone is aware that women face unique challenges, including societal pressures, gender-based violence, discrimination, and unequal access to resources. These factors can significantly impact their mental health.

It’s important to focus on women’s mental health to ensure they have the support and resources necessary to cope with these challenges and maintain their wellbeing. It is also important to encouraging women to speak out against violence and harassment and providing avenues for reporting and seeking support are critical steps in promoting their safety. This requires creating environments where women feel empowered, believed, and supported when they disclose experiences of violence or abuse.

By addressing the unique challenges women face and implementing policies and programs to support their mental health and safety, we can create a more just, inclusive, and prosperous world for everyone.

Ana Burke. Security Supervisor at The Gilbert and One Lackington stated:

“I have been working in the private Security industry in London for 14 years now. Before that, I gained some certificates in Police Science and Criminalistics in South America where I also worked at the Metropolitan Police for a year before moving to England.

In the short time that I have been with CIS, I can only say that so far, I am proud of being part of the development of the Security department which we started from scratch. I have helped this amazing team develop and grow to what we are today.

I am inspired by Amelia Earhart, Viginia Woolf, Margaret Thatcher, Evita, Mother Maria Theresa, Joan of Arc, Boudicca, Artemisia, I could carry on and on.

I influence my team by leading by example and supporting them in what they need. I always say: I am busy but always available.

I would like to take the opportunity to inspire more women to join the Security Industry.”

Marietta Savva, Front of House Receptionist at Moretown.

Marietta stated:

I have 22 years of experience within hospitality industry. I am very passionate about my customers service skills which my managers are very proud of. I have had alot of good feedback from the clients and tenants.

My proudest achievement is when me and my team won the Front of House award last year at the CIS Awards.

I am inspired by women who can multitask and juggle their jobs and personal lives.I think that I influence my colleagues with my bubbly, positive personality. I love my jon and my amazing colleagues.”

WE HAVE HIT A FANTASTIC MILESTONE WITH OUR PERCENTAGE OF WOMEN AT WELLCOME TRUST

NAME POSITION

Runa Begum Deputy Manager days

Comfort Sonusi Deputy Supervisor days nights

Catalina Baiceanu Deputy Supervisor days

Monica Oganya Security Officer days

Francisca Garcia Ruiz Security Officer days

Marina Giedratiene French Security Officer days

Kamilla Hammer Dedicated officer days weekend events

Karolina Lawrynowicz Dedicated officer days nights

Donna Blackwood Security Officer days

Rumena Stancheva Security Officer days

Stacy Buchanan Dedicated officer days

INTERNATIONAL DAY OF HAPPINESS

Last month, CIS marked a very special occasion, International Day of Happiness! This day serves as a beautiful reminder to prioritise joy, positivity, and well-being in our lives, not just today, but every day.

At CIS Security Limited, we believe that happiness is contagious and that fostering a happy and supportive environment is essential for success and fulfilment. We celebrate the little moments that bring us joy, the laughter shared with colleagues, and the friendships that make our workplace feel like home.

Remember, happiness is not just a destination; it’s a journey. Let’s embark on this journey together, creating a brighter, happier world for ourselves and others.

Click on the link to watch a video of our staff expressing their thoughts of what makes them happy in the workplace.

Here at CIS, we have a zero-tolerance policy for racism and discrimination. We believe in the power of unity and diversity, recognising that every person deserves to be treated with dignity and equality, regardless of their race, ethnicity, or background.

That’s why we have created the CIS Citizenship Forum. It is made up of many different backgrounds, cultures, and races, designed to promote a culture of employee engagement and development. Open to everyone, it provides a great opportunity to cultivate understanding, respect and serves as a platform for members to be a voice for their fellow employees.

Together, we can create a world where everyone is valued and respected for who they are. Let’s stand together, today and every day, in the fight against racial discrimination.

NEXTGEN DEVELOPMENT PROGRAMME

The NextGen is a development programme designed for ambitious and talented individuals within the BRIDGE organization.

Here’s a breakdown of what NextGen entails:

Duration:

The program spans 8 months from March to October 2024.

Event Launched:

the program launched on March 8th.

During this event, NextGen partners will meet with the Senior Leadership Team (SLT) partner.

Activities:

f Role Shadowing: Participants will have the opportunity to shadow roles within the organization.

f Dialogue with SLT Partner: There will be six hours of one-on-one dialogue with an SLT partner.

f Optional Training: Participants have the option to engage in training opportunities.

f Workshops/Presentations: Seven workshops or presentations are included in the program.

f Check-in Sessions: There will be two check-in sessions throughout the program.

f Group Project: Participants will have the opportunity to lead a group project at London Bridge City (LBC).

From the security team, the following have secured a place on the NextGen’24:

f Thomas Hussey

f Kaine Williams

f Solomon Obigbesan

f Sean Bolden

f Jason Suri

f Raiane Armalis

f Akyn Platt

f Rosie Charles

f Joseph Phiri

f Peter Mendy

f Derek Bateman

f Elida Tona-Reid

f Jimmy Graham

GOOD FEEDBACK BEHAVIOURAL DETECTION (TO CATCH A HOSTILE) TRAINING

Earlier this month, CIS Specialist Behavioural Detection Specialist Trainer, Simon Riley BA (Hons) delivered a 2-day Behavioural Detection (To catch a Hostile) training for our client & some team members.

Everyone that attended the course loved it. It was great to get some fantastic feedback was very rewarding to receive our client feedback as below.

Client stated:

“I would just like to say a huge thank you to CIS and especially Simon for delivering such a highly motivating and engaging course. The knowledge and skills Simon shared around identifying suspicious behaviours was very insightful and opened my eyes to a whole other world that I wouldn’t normally pick up on in everyday life. I thought that the best part of the course was allowing us to put all our learning into action by going to identify suspicious behaviours in 3 different locations across the City, it was a fascinating and thrilling experience.

I would highly recommend the ‘Behavioural Detection’ course to anyone and everyone, if everyone is aware of suspicious behaviours and have the confidence to report it, it would have a huge effect on the crime rate overall.

I would also like to say a huge thank you to CIS & Simon for this great opportunity and look forward to hosting the next one specially when occupied with key clients who also can benefit from this, and other great initiatives CIS have on offer”

GOOD FEEDBACK

“I would like to take the opportunity to recognise Duty Security Manager, Kemal Turan and Duty Security Manager, Alexandru Zamfir for their help and support at 40 Leadenhall. Alex has been with CIS a while and was an internal transfer whilst Kemal came in externally, both have been incredible since we started at 40 Leadenhall on 8th Janury.

There are many challenges daily and Kemal and Alex have supported me and Security Operations Manager, Chris Brown in getting procedures in place as well as keeping the team on the ground going.

They have both demonstrated great willingness and a can-do attitude making ours and our clients lives easier.”

Mark Stevens Head of Security - 40 Leadenhall

GOOD FEEDBACK

EMEKA OKONKWO

“I just wanted to say a massive thank you to Security Officer, Emeka here at Northcliffe for his much needed help and assistance with the call out received at 4am this morning and for his proactive response. We carried out a video call where Emeka kindly isolated the main water supply valve with our guidance which stopped further potential damage to the FM kitchen area.”

Emeka is a real team player.

Ryan Whitt

Northcliffe House - Smart Managed Solutions.

CIS Security Limited is at number 7 on the Infologue Top 100 Security Companies 2023. Well deserved recognition!

DOCKLANDS

Docklands, a branch of Bank of China, encompasses 42 flats primarily occupied by residents who split their time between China and London, spending half of the year in each location.

In our recent project at Docklands, we undertook the replacement of the existing intercom system with new equipment, including new panels, handsets in each flat and a screen in the manager’s office. While this presented challenges in gaining access to the flats, our detailed project plan allowed us to streamline the process effectively.

In addition, we also installed a 4G router, this addition facilitates the intercom to be online, enabling Bank of China branch manager, to remotely log in from anywhere within the building and allow access remotely where required. Currently, we have just had approval to enhance the system by installing strike locks on another side of the block - this will provide convenient access from all external doors, further improving usability and security for the residents and staff.

ALMACK HOUSE

Almack House, a multi-tenanted office space.

For this project, our team supplied, installed, and commissioned a life safety, Refuge System. Opting for the robust Baldwin Boxall OmniCare system, we situated the main panel in the control room. The system was designed in line with BS5839-9:2021 standards. To ensure continuous operation during power failures and prevent panel overheating, backup batteries were installed in a separate enclosure. Following commissioning, full training was provided to all on-site staff members.

Following the successful completion of this project, we’ve been approached for additional services. Including providing a quotation for a disabled toilet alarm system, and maintenance packages for various security systems already deployed on site.

ONE LONDON WALL

One London Wall, is a multi-tenanted office space. Collaborating with our suppliers and fabricators, we designed a custom shutter with a pedestrian entrance controlled by access control – reader in and push to exit out. Our scope of works involved removing the non-functional existing shutter and installing the new one in its place, requiring the use of a MEWP.

PRS FOR MUSIC

PRS for Music’s head office in Hay’s Galleria, London Bridge is one of CIS’s longest standing sites and regularly receives upgrades to its security systems. The most recent of these was a ‘Swipe-In’ reader solution.

PRS for Music’s head office in Hay’s Galleria, London Bridge is one of CIS’s longest standing sites and regularly receives upgrades to its security systems. The most recent of these was a ‘Swipe-In’ reader solution.

PRS for Music needed a security system solution to assist them with tracking their office usage, particularly in identifying the numbers and identities of staff using the office versus those working from home. To facilitate this function, we installed a ‘Swipe-In/Swipe-Out’ reader adjacent to each lift, with signage informing staff to use their existing access card to badge the reader at the start and end of each day. These readers then connect to the existing Lenel database, which can then be checked to verify office attendance.

30 FLORAL STREET

30 Floral Street’s underground car park has recently been taken over by JLL. It was previously maintained and monitored under the provider for the larger Shaftsbury portfolio, however with JLL taking over the car park, CIS Innovative Solutions we’re approached to provide these services.

The CCTV system comprises of 3 External Cameras, 8 Internal Cameras, and 4 Lift Cameras. These have been connected to the CIS Security Operations Centre to be remotely monitored, with AI Analytics programmed to flag extended presence within the lift. This allows swift assistance if somebody is trapped. Part of the upgrade requirement was to install a new CCTV NVR and monitor. The fire alarm monitoring has also been taken over by CIS, with network infrastructure added to allow connectivity to a new BoldNet device.

The handover of the system required close co-ordination between Innovative Solutions, JLL, the Fire Alarm maintenance provider, and Shaftsbury Estate. New cameras needed to be installed by the estate to cover any areas previously covered by 30 Floral Street’s cameras, and the installation and programming of the new CCTV equipment needed to take place on the same day to prevent any downtime.

TIER 1 AND TIER 2 LEADERSHIP FORUM PRESENTATION

The Innovative Solutions Teams were invited by Phil Thomas to the Tier One and Tier Two Leadership Forums. The topics covered at these presentations where, Systems Integrators, Service Delivery, Supply Partners, Projects, Maintenance, and Innovations. There was lots of interest generated and tech lead conversations across both days, which has been followed up by the Innovative Solutions Team, who have been visiting the portfolios post presentation to carry out surveys and systems reviews.

06. ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG)

ESG WORKSHOP AT MOOR HOUSE

On the 23rd of January, CIS Security Limited ESG Manager, Jordy Mukudi held an ESG workshop with our various security managers at Moor House. The ESG workshop was held to spread awareness surrounding ESG and discuss what initiatives can be implemented collectively to build upon our sustainability ethos.

Jordy Mukudi stated:

“Sustainability is fundamentally important, and each of us can play a part in achieving a positive change by working on what’s necessary and possible to achieve what may be considered impossible. A goal without a plan is just a wish”.

We look forward to hosting more workshops and collaboratively producing new initiatives.

We are happy to announce that CIS Security was awarded the Oustanding Security Sustainability Award - ESG Strategy!

CIS ESG Manager, Jordy Mukudi stated:

“I’m delighted that we have won the Outstanding Security Sustainability Award. This award recognises our passion and ethos towards sustainability. We will continue to ensure that our robust ESG strategy remains at the forefront of our strategic decisions within our company, the security industry, and our collaborative initiatives with our key customers”.

We are also happy to announce that Jordy has obtained his ESG diploma from the Corporate Governance Institute. A huge well done!

Jordy Mukudi

Diploma in Environmental, Social and Governance (ESG)

Grade: Distinction | Issued on: February 13, 2024

CIS ATTEND THE LONDON BRIDGE CITY SOCIAL VALUE NETWORK EVENT

On the 13th of March, CIS’ ESG manager attended the London Bridge City Social Value network, which was held in the Southwark’s mayor’s office. The meeting was organised by Rose Alexander, Head of People and Culture at London Bridge City and was initiated so attendees such as local charities and businesses operating within the London Bridge community could discuss social collaborative initiatives. Some of the key opportunities raised during the meeting to engage locally included:

f Summer by the River community opportunities and volunteering

f Team London Bridge initiatives

f Prostate Cancer UK fundraising and volunteering including Ride London

f Bankside Open Spaces Trust community engagement

f Beyond Food employment programmes

f St Giles and Winter by the River partnerships

f Community TechAid volunteering

In October we published our annual ESG report which outlines where we are today in relation to ESG compared to previous years. We have continued to strengthen our sustainability approach, and the years to come will see our determination and clear actions of achieving our net-zero pledge.

07. HEALTH AND SAFETY

IS YOUR FIRST AID BOX OUTDATED AND TIRED?

First aid kits are an important item for any workplace be it static or mobile, such as in a vehicle. Why is it important to regularly check the contents of your kit and how often should you update it?

What to put in a first aid kit

The contents of your first aid kit should be based on your first aid needs assessment (see The next step ). As a guide, where work activities are low risk, e.g. desk-based, a minimum first aid kit might contain individually wrapped sterile plasters of assorted sizes, wrapped wound dressings, disposable gloves, eye wash and perhaps even a leaf-let with general guidance on first aid, e.g. the HSE’s leaflet “Basic advice on first aid at work”.

TIP. If you are buying a kit look for British Standard (BS) 8599-1:2019 or one for vehicles BS 8599-2:2014. By law, your kit doesn’t have to meet these standards but you should check it contains what you’ve identified in your needs assessment.

Maintaining adequate equipment

To ensure preparedness for emergencies, it is crucial to replace used items in your kit. By doing so, you can prevent essential supplies from being absent when they are most needed. Discovering that a necessary dressing or item is missing during an urgent situation can be highly frustrating and potentially detrimental. Replenishing your kit promptly after utilising its contents is essential to maintain readiness and avoid any unwelcome surprises in times of emergency.

It can be tempting for staff to raid your first aid box for non-work related issues, such as replacing plasters on blisters, taking burns dressings home for treatment against injuries caused by hobbies such as welding, etc. It’s therefore essential to ensure your first aid box is well-stocked at all times.

Tip. Protect the contents of your box by tagging the handle. Breakaway security tags keep the contents secure from illicit raids and ensure that the contents are easily ac-cessible when required.

Replacing contents of a first aid kit

Regularly check your first aid kit to ensure its contents are up to date. Many items, particularly sterile ones, have expiry dates and keeping them past that date can be un-safe. Dispose of any expired items safely and replace them.

Similarly, for non-sterile items without dates, assess their suitability for continued use. Items that expire include plasters losing their adhesiveness and/or sterility, bandages can deteriorate as can gloves and sterile wipes can dry out over time.

Tip. Check the expiry date on your first aid products, write the dates down and then stick a reminder in your diary. If you’ve tagged your kit you won’t need to open it to check the level of supplies. For our First Aid Kit Contents Checklist, see The next step.

How to check the product expiry date? The product label will typically show you the product code, revision date, batch number and expiry date. This is usually shown after an egg timer symbol, telling you the year and month the product expires and when you need to replace your products.

Tip. If a non-sterile product has no expiry date, it’s a question of judgement based on if the product is still suitable for use.

Maintaining an effective and reliable first aid kit requires consistent efforts. By incorporating regular inspections and replenishing supplies promptly after use, you can ensure that your first aid kit is always fully able to meet emergency needs.

FIRST AID KIT CONTENTS CHECKLIST

FIRST AID CONTENTS LIST

First aid kit contents checklist

Basic items

As a minimum, do we have the following:

• a first aid container which protects its contents from damp and dust?

• 20 individually wrapped sterile plasters of varying size? (The combination of sizes must be appropriate to the type of work. Plasters can be hypoallergenic if necessary.)

• where food handlers are employed, detectable blue dressings, preferably sterile?

• two sterile eye pads?

• two individually wrapped triangular bandages?

• six safety pins?

• six medium sized individually wrapped sterile unmedicated wound dressings (roughly 12cm x 12cm)?

• two large sterile individually wrapped unmedicated wound dressings (roughly 18cm x 18cm)?

• at least three pairs of disposable gloves?

- -

• eyewash solution?

• a leaflet giving general guidance on first aid, e.g. the HSE’s “Basic advice on first aid at work”?

Extra items

Yes No N/A F/I*

Our assessment may identify the need for certain other items. If so, do we need:

• an automated external defibrillator?

• extra plasters for environments where sharp tools are used?

• scissors?

• tape?

• individually wrapped moist wipes (useful for dusty areas, such as workshops)?

• blankets (for outdoor workers)?

• sterile water or saline in a sealed, disposable container?

• dressings for thermal burns?

-

- b

• chemical decontamination solution for neutralising acids and alkalis

Extra kit for coronavirus risk

• resuscitation mask (sufficient number to allow single use)

• fluid-resistant surgical face masks (sufficient number to allow single use)

• full-face visor or goggles (sufficient number to allow single use)

• disposable apron (sufficient number to allow single use)

Travelling first aid kits – basic items

These are useful for those who regularly travel. Does our kit contain:

• six individually wrapped sterile plasters (hypoallergenic if necessary)?

• two triangular bandages preferably sterile?

• one large sterile unmedicated dressing (roughly 18cm x 18cm)?

• two safety pins?

• individually wrapped moist cleansing wipes?

• two pairs of disposable gloves?

• resuscitation mask

• fluid-resistant surgical face mask

• full-face visor or goggles

• disposable apron

• a leaflet giving general guidance on first aid, e.g. the HSE’s “Basic advice on first aid at work”?

Travelling first aid kits - extra items

We may wish to consider extra items, depending on employee needs. Have we included:

• tweezers?

• antiseptic cream?

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• waterproof plasters?

• insect repellent?

*Further information

Person(s) completing document:

Signature(s):

Position:

Time and date completed:

Date for revision …………….. (insert date here) or sooner if significant changes are made to the work area or processes

Note. This list is based on the current HSE advice for low risk environments, as well as additional points to cover coronavirus risk. The HSE’s advice is set out in Appendix 2 of the Approved Code of Practice (ACoP) that supports the First Aid at Work - Health and Safety (First Aid) Regulations 1981 (Ref L74). British Standard: BS 8599 recommends additional equipment to be stocked in first aid kits. However, although many suppliers are stating that existing kits are out of date and must be replaced, this isn’t the case. If your kits are sufficient for your needs following your first aid needs assessment, you are compliant with the ACoP.

Level 3 First Response Emergency Care (FREC 3)

Last month, CIS provided our customers at Hackney with a 5-Day First Response Emergency Care Level 3 course.

This award nominated course is provided in-house by our training team and covers essential topics like Basic Life Support, Airway management and managing complex trauma. Darcy our company trainer who delivers this training is a qualified paramedic bringing her frontline experience of medicine across to the industry.

Darcy stated:

‘“All candidates gave their all throughout the course and brilliantly performed, experiencing new topics like minor injury management, patient assessment and triage, all of the group took this in their stride , well done to the latest cohort!’

Well done to everyone who took part!

ALL MEMBERS OF STAFF

ALL MEMBERS OF COLLEAGUES

It is an offence to record any CCTV footage other than in the course of duties as a CCTV Operator for work related occurrences.

This unauthorised recording can include filming on mobile phones, unauthorised downloads for personal use, or distribution to others or posting on social media.

It could be an offence under the Data Protection Act 2018 or the Sexual Offences Act 2003.

If found in breach of the Law you could face,

Fines up to £17000

£17,000

Loss of SIA licence

Dismissal from employment

08. BLOW YOUR OWN TRUMPET

ANDREW GOUGH

Lat month, Andrew Gough, Security Manager completed the first of his three running events this year. Finishing the Brentwood Half Marathon in 1:39:04. In three weeks time I’ll then be running the Manchester Marathon.

Both of these will be in preparation for September where he’ll be taking part in the Thames Path 100km ultra marathon, where he’ll be raising money for the MS Society.

Multiple sclerosis (MS) is a neurological condition that causes damage to the nerves in your brain and spinal cord. It’s estimated that 130,000 people in the UK have MS and every week around 130 more people are diagnosed.

We would like to congratulate Andrew on this amazing achievement!

SIMARPREET KAUR

Simarpreet Kaur, Receptionist at the Knightsbridge Estate successfully completed her MBA with a Merit from University of East London.

A huge well done Simarpreet, keep up the great work!