CityLife PROFILE
TOTALLY WORKWEAR CAIRNS
25 Years On And Still Raising The Bar In Retail TOTA LLY WOR K WE A R IS M OR E T H AN J U ST A WO R K W E AR O U T L E T. T H E S COT T
STRE E T B US IN E S S WH IC H IS LOCAL LY O W NE D AND O P E R AT E D HAS BE CO ME T H E HOU S E OF B R A N DS TO M A N Y WO R K E R S I N FAR NO RT H QU E E NS L AND. T HI S Y E AR THE B US IN E S S C E LE B R AT E S IT S 2 5 T H BI RT H DAY, D E L I V E R I NG E V E RY T HI NG F R O M COR P OR AT E C LOT H IN G , B US IN E S S CAS UAL S , F O OT W E AR , HO S P I TAL I TY, ME D I CAL A N D IN DUST R IA L G A R ME NT S , AS W E L L AS P P E E Q U I P ME NT.
Twenty-five years in business for owners Chris and June Kingsbury has seen many highs and lows, none more challenging than the COVID-19 pandemic. But as they move the next generation into the business with their daughter Jenni, their business experience has meant they have bucked the national retail trend and still grown their business while others went backwards. It’s a remarkable achievement in anyone’s book, but one the Kingsbury family take all in their stride. We caught up with the family behind the name and found out what has seen them stand the test of time. Chris Kingsbury Managing Director CHRIS: Over the years we have experienced a lot as a business, and I guess one thing experience and time teaches you is that the downtimes always pass and that marketing your products and services in the community regardless of what the economy is doing is paramount. I am also a big believer that when it can be easy to just cut costs to get through those tough times, cutting back is not always the best decision. Meeting the needs of our customers and making sure they are adequately serviced with quality products have always been non-negotiables for me. Our customers are the heart of our business and it is with their support that we have managed to grow so much over the years. That is never lost on me. June Kingsbury Director JUNE: Chris and I have always worked as a team. He’s happier fronting the business and working with the marketing team and big picture thinking while I have always been happy working within the team environment and allowing my creativity to flow with the staff and the customers to meet their needs with custom designs, corporate branding and the latest technology to do things better such as custom sublimation designs. All of this has come such a long way over the years. The sky is really the limit as to what you can achieve for workwear these days. So that still excites me when we can give our customers something unique that makes their business really stand out from the rest. Jenni Kingsbury General Manager JENNI: I am really proud to be taking on a more active role in the business now as General Manager, I have learnt so much from my parents over the years in business and one thing that has always stood out to me with them is their commitment, unflinching dedication to service our customers rain, hail or shine and their willingness to constantly think outside the box. Their strong work ethic has been instilled in me and their community spirit and support of other locally owned businesses is really something else. They are incredibly generous people.
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