What We Do Matters - Citywide Staff Magazine (December)

WHAT WE DO ...

Citywide staff magazine

December 2021

Season’s Greetings to all our staff

...MATTERS We know communities thrive and prosper in healthy, safe, sustainable and vibrant cities.

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December 2021 Cover pic: The In Bloom floral displays team are responsible each year for installing the City of Sydney’s Christmas displays.

What We Do Matters is the staff magazine for the Citywide Group, including subsidiaries Technigro, Gordon McKay, Frontline Electrical and Ultegra.

This is YOUR magazine and it thrives on YOUR stories, photos and anecdotes, be it from Melton in Melbourne’s northwest to Cardinia Shire in the southeast; from Victoria and Tasmania to Queensland with NSW and ACT in between.

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Terrific Traffio Directing traffic in the palm of your hand

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Citywide Utilities End of an era for GMK team as refinery closes

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Peter joins Pukaup peloton Ride to promote workplace wellness

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On yer bike!

Ewaste collection trial begins in Melbourne

Email: Submit your contributions to communications@citywide.com.au ISSUU: Download the issuu mobile app to past editions of WWDM. Opinions expressed by individual authors do not necessarily reflect those of Citywide or its subsidiaries.

Regular features 10 Long service

anniversaries 19 WWDM appreciation

from the community

Also 12

Festive season safety

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Staff photo stories

CEO NOTES ARE WE there yet?

Yes, we are - the end of another COVID-shaped year, that is!

Time now to focus on a different C-word - Christmas, that is - and the opportunity for us all to take a well-earned break and recharge.

But not before calling out what has proven to be another significant effort from everyone across the business.

My thanks to you all for persisting in the face of many challenges this year, especially the last few months. Not only did we find COVID restrictions continuing to impact our business, many teams have also had to contend with stormy weather events creating

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What We Do Matters December 2021

extra clean-up and maintenance work that also impacted their programmed schedules.

But, a new year presents new opportunities for us: a year in which we will continue to transition to a technological way of working, through our Digital Transformation journey.

We will also be sharpening our focus in 2022 on tackling the skills shortage and resource management, to ensure we can confidently and capably service our clients and host communities.

For now, though, my best wishes to you for the holiday season and I look forward to catching up with you in 2022.

CITYWIDE VACCINATION POLICY GOES LIVE AFTER STAFF CONSULTATIONS

THE Citywide Group has released its COVID-19 Vaccination Policy, following an extensive and complex staff consultation process.

From November 26th, the date the policy came into effect, all workers and visitors seeking to enter sites and depots across Citywide will now be required to be fully vaccinated against COVID-19 or have a valid medical exemption.

The policy was informed by a comprehensive risk assessment by the HSE team and sets out our obligations as an employer and public services provider to ensure the safety, health and wellbeing of our workforce and the communities in which we operate.

“Our Policy equips us with a firm measure to manage and minimise the risk of COVID-19 through having a fully vaccinated workforce,” Angelica Georgaklis, Executive – People & Culture, said.

“As a responsible employer and being a designated essential services provider, we have a significant ongoing duty of care to meet our occupational health and safety obligations to eliminate or, when not reasonably practicable, to minimise such health risks in the workplace and in the community, where our teams work each day.”

Having a fully vaccinated workforce will enable Citywide to continue safely and reliably delivering the essential services that many communities rely on, including waste and recycling, environmental services, civil infrastructure maintenance, traffic control, and delivery of maintenance and projects in the utilities and energy sectors.

The company – inclusive of all its operational sites and subsidiary businesses in Victoria, Tasmania, ACT, NSW and QLD - would also continue to comply with state government public health orders, which take precedence over the Policy, Angelica said. ~

News

CITYWIDE’S Utilities division has secured a five-year contract with Victorian power company CitiPower to deliver reinstatement works in Melbourne CBD plus the Ardeer and Geelong regions southwest of Melbourne.

The tender win is a significant boost to the Utilities business, building on the acquisitions successfully completed over the past 14 months.

The new contract sets up the potential for expanded services providing pole-to-pit works - which will mean delivering power installation works backed by the combined experience of Ultegra, Gordon McKay and Frontline Electrical as well as the civil reinstatements works, which Citywide’s commercial civil team has extensive experience in delivering to customers.

“The operations and tenders teams worked extremely hard on this bid and are to be congratulated for what is a great win for the business,” Phil Jose, Utilities Manager Victoria, said.

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Board Strategy Day

Tackling labour shortages a top priority in 2022 SOLVING a skills shortage and improving recruitment and retention across the board will be a strong focus for the Citywide Group in 2022.

The Executive Team and Board of Directors recently held a Strategy day to close out another busy year, with the labour shortages and their impact on Citywide’s diverse operations and services a hot topic in the wake of continued COVID challenges.

“The Directors noted the substantial effort of the entire workforce has done, in all areas of operations, to keep the business going through another challenging year of COVID,” CEO Chris Campbell said.

“Further, the Board also acknowledged the significant work of the broad management team – the Extended Leadership Group and Operations Leadership Group - and to ensure compliance with complex COVID rules and regulations, not least around the most recent state government public health orders on vaccinations.

“With that in mind and the continued pressures that the business is facing – most significantly, the major skills and labour shortages we’re experiencing across industry sectors – the Directors have voiced their full support for us to redouble our efforts to address resource management.

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What We Do Matters December 2021

“We’ve long been challenged by the ongoing national shortage of arborists, as just one example, but we’ve seen other industry and labour hire shortages too.

“Recognising the efforts to attract and retain talent, especially in the current environment, recruitment and retention will be our top focus and priority in the new year.”

As well, the Directors reaffirmed the company’s business strategy, saying it remained relevant and appropriate for the medium to long term, positive that the business remained on track to achieve our Vision2025.

“The continued improvement in managing Safety and Critical Incidents was pleasing to note, and in the past year, our Growth and Transformation strategy – one of the five pillars of Vision 2025 – has been substantiated with the acquisitions of GMK, FLE, Ultegra which established our Citywide Utilities business, and these businesses have delivered in line with or exceeded our expectations.

“For now, our aim is to close out this calendar year and encourage everyone to take time off over the Christmas and New Year summer break to rest and recharge.”

At Citywide, we’re committed to responsibly sourcing the goods and services we use in our business.

After all, what we do matters.

Read our Modern Slavery statement on the Citywide website and help us to stamp out slavery, wherever it occurs. citywide.com.au/corporate-social-responsibility

Is that purchase you just made keeping SOMEONE in SLAVERY somewhere in the world?

WHAT WE DO MATTERS

Critical Risk Framework —

SAFETY, EVERYBODY. EVERY DAY.

LIFE SAVING RULES NEVER WORK AT HEIGHT WITHOUT APPROPRIATE FALL PROTECTION

NEVER WORK UNDER POWER LINES WITHOUT A SPOTTER IN PLACE

NEVER ENTER A CONFINED SPACE WITHOUT A CONFINED SPACE ENTRY PERMIT IN PLACE What We Do Matters December 2021

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Traffic management in the palm of your hand with #digitalfirst TRAFFIO

Timea Egan Senior Bid Leader Tenders Team IN LINE with Citywide’s digital transformation, our Traffic and Events team commenced the roll-out of the Traffio scheduling platform.

Traffio provides real-time visibility of staff availability, qualifications, vehicles and equipment. Scheduling and resourcing is done with ease while facilitating multi-user input in real time.

Fostering a digital mindset in operations, Traffio not only manages bookings efficiently, it also keeps us ahead of quality and compliance requirements by storing licencing, insurance and servicing information.

In use for just over a year, it has already proven to produce increased efficiencies, aid transparency of deliverables and manage risk by supporting compliance requirements.

Traffio’s communications function makes messaging staff a breeze, messages can be shared within the entire team and staff can accept or decline jobs and be advised of unforeseen events and important updates at all times. A far cry from the old Excel sheet method, that required a new file to be created daily, calling for dedicated effort while providing a high risk of inaccuracy.

us to communicate and report on whole-of- business activities with ease.

The next phase of the Traffio roll-out will include communicating with Kronos (our time-keeping software), giving visibility over hours worked as well as leave requests.

These will in turn assist time sheeting and feed information to our payroll function from which invoices can also be generated.

Ease of communication and data transparency is key.

Once Traffio is invoicing / reporting enabled, it will be quite easy to activate compliance and quality assurance components such as vehicle daily checklists, pre start forms, incident forms as well as SWMS and SOPs that follow safety and quality practices.

Smart Cities of the future It is our overall objective to enable all digital platforms used across the business to be able to communicate and share data.

This will support Citywide’s digital transformation which in turn will help our customers support their Smart Cities objectives.

It is well documented that real time data and use of smart technology have provided key steps toward assisting the Government (and our communities) to better utilise infrastructure, improve services and establish better benchmarks for performance.

This in turn will assist our communities to be better connected and sustainable through innovation while intelligently preparing for the changing needs of the Another step toward digital integration As much of a leap as Traffio has enabled us to make in community, the environment and the economy. productivity, the next phase of our digital transformaRead: Traffic Management akin to tion is promising even more ease and efficiency. conducting a symphony Further integration of other platforms will enable

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What We Do Matters December 2021

www.citywide.com.au/media-room

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Procurement leader in the saddle to promote workplace wellness Peter Mackie (2nd from left) enjoys a breather during the epic 331.8kms ride to raise awareness of suicide issues and promote preventative workplace wellbeing courses run by Pukaup.

I WAS recently given the opportunity by Citywide to join the PukaUp team and ride to raise awareness and money for preventative wellbeing courses designed specifically for Australian businesses – “Foundations of Wellbeing”.

Initially the weather forecast wasn’t looking too good for the weekend (starting Friday November 19th). However, luckily the forecast was wrong!, No rain, just overcast and a little windy most days.

The course covered 331.8km over three days, representing the 3,318 Australians who committed suicide in 2019.

The 75 riders were broken into three groups – A, B & C groups.

Each group had both lead and follow cars and a few nominated bunch captains directing the groups throughout the ride.

• Day 1 Melbourne – Frankston – Mornington & return. 120km, 744vm*, burnt 4,840 calories • Day 2 Bundoora – Kinglake West – Hazeldene & return.

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105km, 940vm*, burnt 4,306 calories • Day 3 Melbourne – Yarrambat – Arthurs Creek & return. 106.8km, 1,269vm*, burnt 4,740 calories *Vertical metres (metres climbed)

this opportunity to support Citywide and PukaUp to create positive change in Australian workplaces.

Organisations like PukaUp and others are fantastic avenues for people who are struggling with their mental health to reach out too for support and coping mechanisms to deal with Each day would start with a their anxieties and mental wellbeing. briefing about the course and po- What better way to clear the head tential traffic conditions to expect than doing a few hundred kilometres more so on the way home. on the bike!

Once the rides finish, riders To those of you who have donated would discuss their ride, their and shared my GoFundMe link on struggles, the fun, their sore legs your social media platforms a huge and had a few laughs. At the thank you, we raised $2,140 for this completion of Day 3 all riders and great cause!! Overall this year riders families joined the PukaUp crew raised a combined $170,000!!! at The Park Melbourne on Albert Park Lake for food, refreshments We all know someone who has been and to listen to Wayne talk about touched in some way, directly or ride and his passion to eliminate indirectly, by Mental Health. Make suicide. them aware about PukaUp and This was Citywide’s third year that there are services and support supporting PukaUp, whose misavailable. sion is to end suicide. With one in five Australian workers currently experiencing a mental health con- Peter Mackie dition, I was grateful to be given Citywide Procurement Manager

What We Do Matters December 2021

“I would like to personally thank

you all for supporting PukaUp and our recent bike ride.

This year’s event was by far the best and most successful one we’ve delivered and I genuinely believe it was because of the combined contribution and commitment from every single person involved, so it’s a fitting and very big THANK YOU to you!

Not only was the event an overwhelming success but we also managed to raise an incredible $617,000, which is an unbelievable and humbling result especially when you consider what we have lived through over the past couple of years.

Importantly, these funds will enable PukaUp to continue to improve and roll out our Foundations of Wellbeing program to move businesses in the next 12 months and beyond as well as continue to advocate, raise awareness and promote our suicide prevention message.

We simply cannot begin to express our heartfelt gratitude and appreciation for your support and commitment throughout this entire event, I hope you understand how appreciative we are.

Your support and that of every other person who raised funds, purchased kits, committed sponsorship, rode or volunteered, means PukaUp can continue with its important work and continuing to strive towards achieving our vision of ending suicide!

Thanks again for everything you’ve done in support of our cause and vision, you are an important member of the PukaUp community now.

Peter was a fantastic representative of the Citywide and we would happily welcome him back in 2022!

A GOOD example of cross-team collaboration between Citywide’s Open Space operations recently has been the sharing of a new set of electric ride-on mowers to test operational and fuel efficiencies.

The Boroondara mowing crew led by Supervisor Jamie Grainger (above) carried out successful tests of the lean, mean green machines - and now our Port Phillip open space crew are taking the machines for a trial run (below, taking delivery).

It’s all part of Citywide’s continuous commitments to support our customers in meeting their sustainability and emissions reduction objectives.

- Wayne Schwass, Founder - PukaUp www.pukaup.com What We Do Matters December 2021 9

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Long Service Anniversaries IT WAS NOT the greatest way to see your work up in lights, but when Nathan Gray (right) saw anti-lockdown protestors picking up pot plants and throwing them at police in downtown Sydney, he had to smile.

“It was a different way to get your work on the telly, that’s for sure,” says Nathan with a lopsided grin.

Nathan and Citywide’s In Bloom Floral Displays team had to spend most of that chilly July night clearing up the mess that the vandals had made. But the five-strong team are used to hard work – and they’re certainly used to long nights.

Nathan, who this year marked 15 years’ service with Citywide, is team leader of our In Bloom floral displays, where they work through nearly every night of the week to brighten the streets of Sydney’s CBD. Their displays may look like simple planter boxes, but in fact they’re part of a carefully coordinated horticultural science, which sees nearly 1,000 crates – each holding 25 meticulously pruned and arranged plants – strategically sited around Sydney at different times of the year.

A riot of colour Early spring is the beginning of what Nathan calls In Bloom’s “hectic time”.

It starts each year in the first week of September – “the busiest week of the year” – with the installation

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What We Do Matters December 2021

Long Service Anniversaries

of some 20,000 celosias, marigolds, pansies and other seasonal blooms, for the Big Spring Show, which splash the city’s streets with colour for eight weeks.

When that’s packed away, the team immediately sets up the Summer Show – featuring another 20,000 plants picked for the warm summer months.

Then it’ll be time to do it all over again with the Christmas Show, followed by a refresh of the floral displays at the University of Technology.

And in between, there’ll be 350 flower baskets to hang in Sydney and Burwood, tiered planter boxes to arrange in Mosman, on Sydney’s Lower North Shore, and 150 planters to place along the route of the city’s light rail.

“It can be a pretty hectic job,” admits Nathan. “But I’d be lying if I said I didn’t love it!”

An old school arrival Nathan came to Citywide through an “old school route” of being in the right place at the right time.

In the early 2000s, he had his own business laying cobblestones and paving around the trees that line Sydney’s streets, and he shared a work-yard with the Citywide horticulture team.

Then he spent some time as the head gardener at Hyde Park, during which he was regularly involved in the installations of ‘Living Colour’ – as the City of Sydney Council calls its floral displays.

“I was pretty much part of the In Bloom team when the council was contracting me to lay its porous paving,” explains the genial 46-year-old.

“So when Adam Veal was looking to hire someone with a horticultural background, I suppose it was natural that he came to me.”

Nathan has seen significant changes over the past 15 years in the way the floral displays are installed.

“In the early days, the team would set up 1,000 boxes over a weekend and they had to employ about 30 labour hire guys to do it. The plants came from Melbourne in a fleet of semi-trailers, and it was quite a massive operation.

“Now we do it over a week, with four or five of us putting about 150 crates out each night over seven nights. It’s still pretty hectic, but we have a lot of fun.

The In Bloom team are a great bunch of guys and girls, and I really enjoy working with them all.”

Nathan has never been married – a fact he attributes to the rigours of the job.

“Probably three-quarters of the year is spent on night shifts, which would be tough on any couple,” he says.

“But I’ve got no complaints. Citywide have been great to me down the years (and) I usually go on holiday for at least a month each year. I’m really looking forward to getting away again after COVID – in fact, I’ve got 20 weeks of leave saved up for it!” ~ What We Do Matters December 2021

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Staff stories (& selfies) from the frontline

HAVING TO remove a dangerous tree, we found these chirpy fellows in it.

We called a wildlife rescue service, who finding on arrival that they couldn’t transplant the nest, worked on a solution while our trees team was on site.

The outcome was that the resident whose house was struck (by the tree), allowed us to hang a provisional nest in his Eucalyptus, while the lady from wildlife rescue estimated the crows to be about 3-4 weeks away from leaving the nest.

We later returned to the site to find the parents attending the new nest. Altogether a great outcome!

- Kieron Spring Bayside Trees Arborist THIS IS Nick Zafiris (right), one of our City of Melbourne Tree Planting Team members, taking an opportunistic “selfie” with Melbourne Lord Mayor Sally Capp.

The Lord Mayor was doing a lap of the ‘Tan Track’ a little while back and happened to drop into to our Tree planting team and thank them for doing a great job planting new trees along Anderson St hill, South Yarra.

“Sally stopped for a short chat and thanked them all for their efforts and told them what a wonderful job they were doing, then proceeded to post her own Facebook video update from the site spruiking about how great it was to see new trees being planted along the Tan Track.

So our Nick saw a window of opportunity and asked her for a selfie with him!

(C/o Rod Fraser, Senior Arborist, Melbourne Trees)

Keep on top of team news from around Citywide: www.citywide.com.au 13

News in Pictures

Working for Victoria artists provide splash of colour in Bayside anti-graffiti program NATIVE birdlife and colourful sea creatures are themes of the first public installations painted by two talented street artists.

Jason Parker and Daiana Ingleton were commissioned to design and paint these and other murals as part of the Working for Victoria program, managed by Citywide for Bayside City Council, in Melbourne’s southeast.

The program aims to deter graffiti with amazing street art on the buildings in the suburbs of Brighton and Hampton.

After completing two toilet blocks artwork, Jason and Daiana moved on to a railway underpass in Brighton, the Sandringham Life Saving Club, Cheltenham Girl Guide hall and another public toilet in Jack Barker oval also in Cheltenham.

The Working for Victoria program was fully-funded by the Victorian Government to help get people back to work following the impacts of the COVID-19 pandemic.

The project also employed cleaning crews tasked with cleaning public spaces and removing graffiti in shopping strips and foreshore areas.

- Tony Richter

Join the

ABOVE: Daiana Ingleton completes the initial undercoat and prep work on a site at Willis St, Hampton.

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What We Do Matters December 2021

Download the QIN app on your mobile phone to access the ‘Citywide’ channel

ABOVE: Jason Parker continues with his mural art on a toilet block in Dendy Park, Brighton

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Citywide Utilities A BIG shout out to our teammates at Frontline Electrical, our Tasmanian subsidiary, who scooped three awards at the 2021 Tasmanian National Electrical and Communications Association (NECA) Project and Apprentice Excellence Awards.

Frontline, who were represented at the Awards by Project Manager Jason Bryan, Industrial Apprentice Award winner Daniel Debnam and State Manager Martin Jackson (photo L-R) were successful in three categories: • Lighting Project - Glenorchy City Council CBD Revitalisation • Medium Industrial Project - Goldwind Cattlehill Windfarm • Industrial Apprentice Award - Daniel Debnam

Check out Frontline’s new website: www.frontlineelectrical.com.au/

AFTER more than 70 years of operation, the Mobil Altona Refinery west of Melbourne has been earmarked for closure as reviews have found it is no longer economically viable.

As one of the major contracting companies supporting Mobil, the announcement was a poignant moment for the 20-plus Gordon McKay staff who have maintained and

upgraded works across the site for many years.

With the refinery closing, Mobil will be converting the remaining storage into an import terminal, which the company said would “ensure ongoing, reliable fuel supply for Victoria”.

The Gordon McKay team has been instrumental with their support of the Mobil team and will miss the comraderie of their fellow workmates and friends as they move into their next stage of their working life.

We would like to thank the Gordon McKay personnel for their professional attitude & workmanship.

- Pat Goldie

For the latest updates from Ultegra, follow on LinkedIn or visit: www.ultegra.com.au/ 16

What We Do Matters December 2021

Innovation in sustainability

WITH Christmas upon us, Melbourne’s garbage collectors are once again bracing for the one thing that can ruin their holiday season – a discarded battery that turns into a dangerous ‘hot load’.

Hot loads are usually caused when a computer, a smartphone or a device with a lithium battery spontaneously combusts in the back of a garbage truck.

In the past 12 months, Citywide has experienced fires in five of its trucks caused by incorrectly disposed e-waste.

“Fortunately no one has been hurt in any of these incidents, but they can create enormous damage to our trucks – not to mention callouts to the fire service, traffic jams, and a huge mess on the roads,” says Citywide’s Innovation and Continuous Improvement Manager, Liam Crowley.

To reduce the risk of hot loads – and prevent recyclable electronics entering landfill – Citywide has joined forces with our long-term social enterprise partner, Good Cycles, to pilot an e-waste collection service in the City of Melbourne.

With funding from Sustainability Victoria through the Recycling Victoria Councils Fund, the City Council selected 11 postcodes where a free e-waste collection service has been running since mid-November. Due to growing demand, the partners are now in discussions to extend the pilot beyond its initial two-month target.

“E-waste items dumped in regular rubbish bins pose a major health and safety risk when they’re compact-

ed in our trucks, which can puncture the casings and cause the chemicals inside to combust,” explains Duncan Reid, Citywide’s Executive - Operations. “It really doesn’t take much for this type of electronic waste to flare up, even if it’s buried and compacted under mixed rubbish materials while still in our trucks.”

E-waste was banned from landfill by the Victorian Government in 2019. According to Victoria’s Environment Protection Authority, e-waste is growing up to three times faster than general municipal waste across Australia.

The City of Melbourne’s e-waste collection trial runs until January 8th. As well as used batteries, the types of e-waste that Good Cycles will pick up from residential ratepayers include laptops, tablets, smartphones, hard-drives, modems, keyboards, computer mice, gaming controllers, kettles, toasters, hairdryers, and old plugs and cables.

If successful, the trial will form the foundation for a long-term collection service to support the proper processing and reuse of e-waste.

“We really hope that people will keep using this service, because if there’s a good uptake there’ll be a greater chance of having a permanent collection service for residents,” says Liam Crowley. “As we all know, a lot of these devices are not built to last – so it’s really important to provide a proper collection service for them so that they can enter a proper recycling stream and form part of our circular economy.”

What We Do Matters December 2021

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G

GREENPAVE™

BREAKING OLD HABITS WITH MORE GLASS AND LESS SAND

GREENPAVE™

G

GreenPave™ G asphalt mixes are made from locally-sourced glass originally used in drink bottles and jars. These are cleaned, crushed and graded to meet Citywide Asphalt Group's stringent manufacturing specifications. The glass is then cold-injected into the manufacturing process to create a uniform blend of binder, reclaimed asphalt pavement (RAP), aggregates and glass.

The process is no different to the production of normal asphalt — but with the added benefit of using a high proportion of recycled materials.

GREENPAVE™ G IN USE FOR LOCAL CAR PARK

APPLICATIONS

GreenPave™ G asphalt mixes can be used as base and wearing layer on roads and footpaths.

EVERY 500 TONNES OF GREENPAVE™ G IS EQUIVALENT TO:

70,000

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citywideasphaltgroup.com.au

0408 127 687

RECYCLED GLASS BOTTLES

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tim.ogun@citywideasphalt.net.au

TONNES OF RECYCLED ROAD

WHAT WE DO MATTERS “Your company was tasked to assist with traffic management at all of our traffic points (at the Freedom Day Rally, Melbourne).

“We were assigned Sevda (Sahin) and Kane (Jensen) and we would like to express our extreme gratitude for their assistance, their great willingness, enthusiasm and work ethic.

“It was a trying day for Victoria Police but with the great assistance from Sevda and Kane, it made our day much more manageable.”

- Vince Lee-Naidu Acting Sergeant Victoria Police

“I inspected the asphalt repairs today out at Berry St and was very impressed! Please pass on my thanks to your team for a job well done.

“I appreciate their persistence in going back (to site) multiple times to get it completed. Well done.”

“Just to let you know (that) Citywide worker Nicholas has been doing an amazing job.

“He’s doing garden beds just down the road from me now with great care and skill.

“He even took the initiative to trim an olive tree on the other side of the road.

“I mentioned this to him and he said (he) had a ‘spare five minutes and it looked like it needed a trim’ … fantastic proactivity that I just wish more council workers had.

“Anyway hats off to Nicholas … working today in Middle Park on Wright St and Page St. - Guy, Port Phillip resident

“Thanks again for a great project, the park (TT Buckingham Reserve, Port Melbourne) looks terrific, such a great space for the local community.”

- Mandi Pethick, Landscape Architect City of Port Phillip

“I do understand that much correspondence to council

or about council is critical (but)... from time to time we do witness really great service and I think that should be acknowledged.

“There is a woman who works for the garden maintenance service in the Port Melbourne area.

She does a wonderful job. Sandi and I often see her working in the area, always diligent, working hard to make our local gardens look great.

“Please pass on our sincere thanks to her on the half of our community.

- Dennis J, Beacon Cove Neighbourhood Association

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Your Location

NEW JOB

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What We Do Matters December 2021

Critical Risk Framework —

SAFETY, EVERYBODY. EVERY DAY.

THE 12 CRITICAL RISK PROTOCOLS Extreme Critical Risks

Critical Risks

Confined Space Entry

Operation of Mobile Plant

Excavation & Ground Penetration

Working Around Powerlines

Operation of Fixed Plant

Working Alongside Traffic

Working at Heights

Fitness for Work

Hot Work

Isolation of Hazardous Energies

Driver Behaviour

Electrical Safety

The Critical Risk Framework (CRF) forms a significant component of the Citywide HSE Management System. Critical Risks have potential to cause fatality, serious injury or significant business interruption.

It is essential that our workforce understand these risks and are actively engaged in applying associated rules and controls to ensure that all reasonably practicable steps are in place to protect their own and their colleagues Health and Safety at work.

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Contact: Got a story to share? Send your articles, ideas or photos by email or SMS to: creative@citywide.com.au 0427 307 216

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Photo: Dawn breaks over South Melbourne Market and another day of operations supporting the market’s traders.

Photo: Kelly Latham Operations Supervisor