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G’DAY… COME ON OVER
With a record number of 25 qualified service technicians from the Northern Hemisphere here over summer, it’s been our biggest-ever Dealer Technician Exchange Programme.
This is the programme’s tenth year with these valuable sabbaticals made possible by our close supplier and key industry contact relationships worldwide.
Local Presence, Global Impact
The benefits are massive. The global exchange of highcalibre technical skills, leading-edge knowledge and goodwill lifts everyone including our customers and the agricultural industry. Our team and visitors also get to know other’s cultures - in some cases building valuable lifelong connections and friendships.
Team Effort
But it takes close collaboration between Landpower People & Culture (P&C), host branches and our suppliers to make it happen.
There’s a lot to it. From night owl (online meet’ n’ greets in northern time zones), ‘matchmaking’ (so host branches get technicians with skills to suit their customers’ needs) to legal eagle (for spotless contracts/visas) and then ‘Mother Hen’ (overseeing our visitors’ wellbeing - many who have never left home before).
This year’s biggest challenge wasn’t just the recordsized programme. The weather playing havoc with harvest timetables meant a continual flurry of moving the techs around the network to where they were most needed over the ever-changing harvest time. Huge thanks to everyone who pulled out the stops to make it happen.