Healthcare guide 2018 by Wagner Dotto

IMPROVED Patient Care LOWER Healthcare Costs MADE POSSIBLE THROUGHOUT CENTRAL NEW YORK

96%

100%

75%

PATIENT PARTICIPATION RATE IN CNY

HOSPITALS PARTICIPATING

PHYSICIANS ENROLLED

75%

650,000

37,000

OF PROVIDERS CONTRIBUTING PATIENT HEALTH INFORMATION

PATIENT ENCOUNTER SUMMARIES ACCESSED PER MONTH

PATIENTS ACCESSED PER MONTH

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Center for Bariatric Surgery 5 Laboratory Service Centers | 315-255-7023 Obstetrics-Gynecology | 315-255-7381 Finger Lakes Medical Care | 315-255-7011 Urgent Care of Skaneateles Urgent Care of Auburn Surgical Services, Inpatient & Outpatient Including our brand new award-winning Stardust Community Birthing 303 Grant Ave, auburn | 315-258-7100 Route 20, Skaneateles | 315-685-9355 37 W. Garden St., Suite 105 | 315-252-0000 Stroke Care | 315-255-7011

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Our Story

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fingerlakes bariatrics WEIGHT

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Superior stroke care. It’s about time. Fast stroke diagnosis and treatment start even before patients arrive at Crouse Health. That’s because our EMS partners begin communicating with our team the moment they arrive on the scene. Working together, we’re meeting the most rigorous standards for treating acute ischemic stroke. In fact, our Elite Plus level of the Target: Stroke Honor Roll is reserved for hospitals that consistently meet aggressive door-to-treatment times that surpass the U.S. average. And if more advanced treatment is needed, Crouse is home to board-certified, fellowshiptrained neurosurgeons using the most progressive stroke-rescue technology available. Because every moment matters, Crouse delivers superior stroke care faster than any other hospital in the region.* When it’s about time, say “Take me to Crouse.” *Hospital data as reported to American Heart Association

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2018 CNY Healthcare Guide - 3

INSIDE Features_____________________ 8-13 • Healthcare: Where We Stand Going into 2018 • Healthy Winter Food Choices Watch

Leaders in Healthcare_______

14-35

Profiles of CEOs, Administrators, Professionals

Hospital Stats_______________

36-51

• A list of hospitals in the region: Where they are, what they do, how many physicians they have

Resources___________________

52-95

• List of support groups, nonprofits, health-related agencies and more

HOSPITAL LOCATOR Auburn Community Hospital................................... 36, 48 Bassett Healthcare Network......................................... 36 Clifton Springs Hospital................................................ 48 Community Memorial Hospital...................................... 48 Cortland Regional Medical Center.......................... 38, 49 Crouse Hospital...................................................... 38, 49 F.F. Thompson Hospital......................................... 38, 49 Finger Lakes Health............................................... 39, 49 Geneva General Hospital............................................. 51 Little Falls Hospital................................................. 39, 50 Mohawk Valley Health System..................................... 40 Newark-Wayne Community Hospital...................... 40, 50 Oneida Healthcare.................................................. 41, 50 Oswego Health....................................................... 42, 50 Rome Memorial Hospital........................................ 42, 50 Samaritan Medcal Center....................................... 43, 51 St. Elizabeth Medical Center........................................ 51 St. Joseph’s Hospital Health Center....................... 44, 51 Syracuse VA Medical Center........................................ 44 Upstate University Hospital / Main Campus........... 46, 51 Upstate University Hospital / Community Campus....... 51 4 - 2018 CNY Healthcare Guide

Central New York Healthcare Guide is published every year by In Good Health–CNY’s Healthcare Newspaper.

2018 Healthcare Guide

Editor & Publisher: Wagner Dotto Associate Editor: Lou Sorendo Resources Listing: Matthew Liptak Contributing Writers: Anne Palumbo, George Chapman Advertising: Amy Gagliano, Cassandra Lawson, Anne Westcott Layout Design: Dylon Clew-Thomas Office Assistant: Kimberley Tyler Cover Design: Jillian Meisenzahl

Single copies: $20 Free to Subscribers of In Good Health - CNY’s Healthcare Newspaper and 55 Plus Magazine Mailing Address: P.O. Box 276, Oswego, NY 13126 Phone: 315-342-1182 Fax: 315-342-7776 Website: CNYhealth.com Email: editor@cnyhealth.com All contents copyrighted © 2017. All rights reserved. No part of this publication may be reproduced in any manner without the express written consent of the publisher. Content updated in November 2017.

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We will always be here for you and your family “Our goal for Oswego Health is to become the healthcare organization of choice in the area, offering localized, efficient care through strategic partnerships.” — Michael Harlovic, CEO and President for Oswego Health

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We have a passion for care, and a commitment to our community. Newark-Wayne Community Hospital offers the latest in community healthcare. Care driven by the understanding that we are treating people not just patients. Our team of expert doctors, nurses, and technicians provide comprehensive treatments, both in person and via our innovative telemedicine program. Our services include: • Cardiology

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Newark-Wayne Community Hospital 1200 Driving Park Ave | Newark, NY 14513 P 315.332.2022 2018 CNY Healthcare Guide - 7

Healthcare:

9 Health Trends to Watch The State of Healthcare in the US: Where We Stand Going into 2018 By George W. Chapman of Care 1.CostEveryone agrees it is just too

expensive. We spend much more per capita on healthcare (about $10,500) than any other developed country in the world. Healthcare is now 19 percent of our GDP and costs are rising faster than our economy grows. The federal budget is about $3.65 trillion. Healthcare accounts for the biggest chunk of the federal budget at 28 percent or $1.022 trillion. To put that into perspective, pensions account for 25 percent; defense, 21 percent; welfare 9, percent; interest on debt, 7 percent; education, 3 percent; protection, 2 percent; transportation 2 percent and other 2 percent; and finally general government, 1 percent. Premiums for 2018 are hard to project because

Who’s making money in the industry? The average profit for healthcare insurance companies is just 3.2 percent. At the same time, the average profit margin for drug manufacturers is 20.8 percent; medical instruments and supply companies average 12.5 percent; medical appliance and equipment sellers average 9.5 percent. Hospitals’ profit is 3.7 percent.’ of the uncertainly in the market created by the White House. The actual cost for care will increase around 12 percent due to factors like medical inflation, aging and morbidity adjustments, and the ACA tax to cover the medically indigent. Experts warn that the conflation of terminating the individual mandate (everyone buys insurance), terminating the subsidies for the indigent (who buys insurance on the exchanges), and just general uncertainty over what Washington is doing could cause rates to jump another 17 percent. Coverage or Who Pays Almost half of all Americans, 156.8 million people

or 49 percent, are covered by their employer. On average, employers pay for about two thirds of the employee’s premium. The other half is covered by some sort of government program. 64 million people, or 20 percent of us, are covered by Medicaid. Medicare covers 44.8 million seniors or 14 percent of us. 22.4 million or 7 percent of us are covered by nonemployer groups. The 7 million people who purchase individual coverage on the exchanges are part of this group. The VA and federal employment cover 6.4 million or 2 percent of Americans. The remaining 26.6 million of us (or 8 percent) are still uninsured. If the federal government follows through on cutting the subsidies on the exchanges, most likely the uninsured rate will climb. The Culprits Our costs are high mainly because of prices, (particularly for drugs and implantable devices), administration, inefficiently delivered and unnecessary services, fraud and emphasis on treatment versus prevention. All told, it is estimated that the above “culprits” cost us around $765 billion per year. Ironically, a contributing culprit could be we don’t see/use our physicians enough. We average 4.1 doctor visits a year. People in developed countries with far lower costs and better health status see doctors more often: Australia, 6.7 times a year; Canada, 7.4; France, 6.8; Germany, 9.7; and the U.K., five

George W. Chapman is a health consultant who operates GW Chapman Consulting in Upstate New York. To reach him, email gwc@gwchapmanconsulting.com.

8 - 2018 CNY Healthcare Guide

visits a year. Our high deductible plans may be keeping us from seeing the doctor when we should. Drugs developed in the US are cheaper in most other countries. For example, in 2015 the heartburn medication Nexium sold in the US for about $215. It was $60 in Switzerland, $58 in Spain, $42 in England and $23 in the Netherlands. Profit Margins Most people believe the insurance companies are making the big money. Highly publicized CEO salaries and the president threatening to “cut the subsidies to greedy insurance companies” may contribute to this belief. The average profit margin for insurance companies is 3.2 percent. The ACA actually capped how much of the premium an insurer could retain for operations at 15 percent. If an insurer spent only 80 percent on claims, retaining 20 percent, they had to refund 5 percent of the premium to consumers. The 15 percent covers marketing, reserves, administration and profit. So, after

‘In 2015 the heartburn medication Nexium sold in the US for about $215. It was $60 in Switzerland, $58 in Spain, $42 in England and $23 in the Netherlands.’ covering their operating expenses, the average profit was just 3.2 percent for insurance companies. The average profit margin for drug manufacturers is 20.8 percent; medical instruments and supply companies average 12.5 percent; medical appliance and equipment sellers average 9.5 percent. Hospitals average 3.7 percent. While profits are quite healthy for the drug and manufacturing companies, medical debt is the No. 1 for personal bankruptcies for people with insurance and without insurance. 62 percent of filings for personal bankruptcy are due to medical bills. Job loss, excess credit, divorce

and unexpected expenses round out the top 5 reasons for personal bankruptcy. Performance Ever since comparisons have been made, our healthcare system pales when compared to other developed countries. Based on a variety of measurable and accepted factors, the highly reputable World Health Organization ranks the US No. 37. Ahead of us are countries like France, Italy, Spain, Japan, the U.K., Germany, Canada, Australia, Greece, Norway, Ireland and Sweden. The Commonwealth Fund compared 11 countries on things like prevention, safety, coordination, accessibility, affordability, timeliness, administrative efficiency, equity throughout all income levels and nine measures of healthcare outcomes or status. We came in dead last behind No. 1 U.K., No. 2 Australia, No. 3 Netherlands, No. 4 New Zealand, No. 5 Norway, No. 6 Sweden, No. 7 Switzerland, No. 8 Germany, No. 9 Canada and No. 10 France.

2018 CNY Healthcare Guide - 9

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million of us per year. 80 percent of hospitals are nonprofit. In NYS, all 195 hospitals are nonprofit. 1,800 hospitals are located in rural communities and they are the most vulnerable financially in an increasingly competitive and volatile market. Hospital consolidation, through mergers and acquisitions will save many of the at-risk rural and smaller suburban hospitals. The Accountable Care Act was the catalyst for increased merger and acquisition activity, encouraging larger, integrated, comprehensive and more efficient delivery systems. It will very be rare in the near future to find an independent stand-alone hospital. Most will become cogs in a huge clinical wheel. The FTC is keeping a wary eye on hospital consolidation. So far, consolidation has saved some failing hospitals and improved recruitment of physicians but it has not resulted in lower prices for consumers. If consolidation ultimately results in a virtual monopoly that won’t negotiate price with insurers, the FTC will step in and break it up. Physicians More than half of all active physicians are now employed by a hospital or healthcare system. As the business side of medicine becomes more regulated, confusing and complicated, the trend away from the hassle of private practice will continue. Depending on your source, the number of active physicians varies significantly. According to the Kaiser Family Foundation, there are about 923,000 professionally active physicians. According to the Association of American Medical Colleges, there are about 861,000. Dire predictions of a severe shortage of physicians seem to highly exaggerated. If you split the above difference in the number of active physicians and call it 900,000, that would be about one physician per 360 of us. (US population: about 323,000,000). About half the active physicians are in primary care. That would still be just 720 of us per primary care physician which seems

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‘It will very be rare in the near future to find an independent stand-alone hospital. Most will become cogs in a huge clinical wheel.’ more than manageable despite our aging population. Some of these selfserving predictions fail to account for or minimize the impact of 88,000 physician assistants, 160,000 nurse practitioners, technology, telemedicine and increased consumer involvement in our care. The Leading Killers The average life expectancy in the US is 79 years. 75 percent of all deaths can be attributed to just 10 causes. Heart disease is the No. 1 killer at 23 percent of all deaths. Cancer is No. 2, causing 23 percent of all deaths. Chronic lower respiratory disease (COPD) is No. 3 causing 5.6 percent of all deaths. The rest are: No. 4, accidents; No., 5 strokes; No. 6, Alzheimer’s; No. 7, diabetes; No. 8, flu and pneumonia; No. 9, kidney disease; and No. 10, suicide. Moving quickly up the top killer list is overdose from opioid/heroine. 140 people a day or 51,000 a year die from overdosing on oxycodone, fentanyl, codeine, hydrocodone, etc. Once the prescription expires, addicts turn to cheaper heroine. Good Health Fifty percent of good health is impacted by your “life.” That includes factors such as income, disability, education, social exclusion, social safety net, gender, employment or working conditions, race, diet, housing and sense of belonging to your community. Twenty percent of good health is impacted by your healthcare, including access to care, the system you choose and wait times. Fifteen percent of good health is affected by your biology and genetics. Finally, 10 percent of good health depends upon air quality and civic infrastructure. Of the factors you can control, keeping in contact with your primary care physician is the best thing you can do to reduce or mitigate, if not completely prevent, untoward health events.

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2018 CNY Healthcare Guide - 11

Healthy Winter Food Choices Watch How do we stay warm and happy, fit and healthy during the winter months? By Anne Palumbo

ome winter — a season of short days, long nights, chilly temps and lavish holiday spreads — it’s easy to make some unhealthy food choices. We’re cold; we’re bored; we’re tempted; we’re restless. And some of us, no thanks to the decrease in sunlight, may also feel seriously down in the dumps.

Compound all of the above with dry, itchy skin and a cold that won’t relent, and it’s no wonder we’re reaching for that second helping of mashed potatoes. Of course, we may also be reaching for that second helping simply because it’s winter and our appetite is heartier for comfort foods: stews, mac ‘n cheese, pancakes, pies. While some experts suggest our cravings are a throwback to the days when we needed an extra layer of fat to survive the cold, most say it’s just physiology. “When outdoor temperatures drop, your body temperature drops, and that’s what sets up a longing for foods that will warm you quickly,” says nutrition expert and registered dietician Kristin Herlocker.

“Carbohydrate-rich foods provide the instant ‘heat’ boost your body is longing for.” So, how do we stay warm and happy, fit and healthy during the winter months? Read on for healthy food choices that are easy to implement.

If you’re gaining weight, reach for better snacks Studies indicate that the average person gains 1 to 2 pounds during the winter months, with those who are already overweight likely to gain more. Nutritionists suggest that consuming sugary, starchy fillers between meals may be the culprit, as these foods often don’t satiate us the way harder-to-digest foods do. Instead of snacking on chips or candy, eat a high-protein, high-fiber snack between meals — a snack that keeps you feeling fuller longer and your blood sugar steadier — like peanut butter on celery sticks, low-fat cheese on whole-grain crackers, or some nuts. Nutritious snacks will fuel the body’s heat mechanism — and the toastier we stay, the less we crave

12 - 2018 CNY Healthcare Guide

carbs. What’s more, healthy snacks are typically much lower in calories than unhealthy snacks. For example: One cup of unbuttered air-popped popcorn—30 calories; one cup of potato chips — 150 calories; one cup of strawberry halves — 50 calories; one Snickers bar — 250 calories.

If you’re feeling blue, try these mood-boosting foods Being cooped up during the coldest, darkest days of the year can make us feel so listless and down. Is it any wonder our sweet tooth flares during the wintertime? Oh, if only that cookie were a legit fix! Unfortunately, a steady diet of simple carbs is the last thing our moods need in the winter. What we need, according to experts, is to consume foods with proven mood-boosting nutrients and fatty acids, such as vitamin D, the sunshine vitamin (found in fortified dairy products, eggs and mushrooms); folate, a B vitamin, that may help lessen depression (abundant in spinach, asparagus and lentils); and omega-3s, brain-building fatty acids

believed to stabilize moods (found in salmon, walnuts and flaxseed). And chocolate? Many studies support that consuming chocolate can help improve your mood, especially dark chocolate, which stimulates the production of endorphins, chemicals in the brain that create feelings of pleasure. Dark chocolate also contains serotonin, a mood-boosting antidepressant. The key with chocolate, however, is moderation.

If you’re susceptible to colds and coughs, fortify your body with these superstars Most of us come down with something over the winter months, no matter how rigorous our hand-washing, no matter how sterile our environment, no matter how dutifully we’ve instructed those around us to sneeze into a tissue. But we can lessen our chances, experts say, by keeping our immune system healthy. While the jury is still out on which nutrients strengthen our immune system most, there is some evidence that foods rich in vitamins A, B, C and E (all powerful antioxidants), as well as zinc, iron, folate and selenium, do an immune system good! In other words, a balanced diet that’s high in a variety of fruits, vegetables, nuts and whole grains. A few superstar recommendations: broccoli, dark leafy greens, almonds, oatmeal, sweet potatoes, pumpkin seeds and garlic. Will loading up on vitamin C during the cold months keep you sniffle-free? Doubtful. Studies, so far, have found no evidence that vitamin C prevents colds. What some studies have found, however, is that higher doses taken at the onset may help shorten the length of your cold and reduce the severity of symptoms. How much vitamin C? The National Institutes of Health suggests that adults consume no more than 2,000 mg each day, as too much vitamin C may cause kidney stones, nausea and diarrhea. To pack the ultimate vitamin C punch, think outside the OJ carton and load up on these fruits and vegetables (which have more C than an orange): red and green bell peppers, broccoli, cauliflower, strawberries and kiwis. And what about Grandma’s favorite cold remedy: chicken soup? There’s

hard science that supports Granny’s claims! Research shows that chicken soup can ease your symptoms and may help you get well sooner — thanks, in part, to an amino acid in chicken that helps thin mucous to calm your cough and stuffed up nose. Welcome news for those pressed for time: Store-bought soups are just as effective.

In Good Health in good

If your skin is dry and itchy, add these skin-boosters to your diet Meet Your Doctor

From the wind chill outside to the dry air inside, winter is not your skin’s best friend. Thankfully, the right foods can alleviate some common cold-weather skin woes by providing the nutrients needed to help skin cells stay strong, supple and hydrated. When it comes to relieving dryness, foods containing healthy fats are the ultimate power food for skin. Healthy fats — from the omega-3 fatty acids found in salmon to the monounsaturated fats found in nuts and avocados to the polyunsaturated fats found in corn oil — are known to strengthen skin membranes by locking in moisture and protecting skin cells. Eating a variety of colorful fruits and vegetables also promotes optimum skin health. Loaded with skin-protecting antioxidants and vitamins A, C, and E, fruits and vegetables help fight dry skin by keeping it renewed, elastic, and plump. Of course, water is a must and probably one of the most important nutrients you can consume to keep your skin hydrated and itch-free. Note: The foods suggested throughout are merely recommendations, the tip of the iceberg when it comes to healthy eating. You know best what foods work for you.

Trained as an electrical and computer engineer, Fayetteville physician Wendy Scinta recently became the president of Denver-based Obesity Medical Association. She talks about her expertise, weight loss

Surviving the Holidays Gwenn Voelcker, author of ‘Live Alone and Thrive’ column, discusses 12 tips that will help those who live alone

Perfusionist Professionals in High Demand Starting salary for new professionals is about $80K

Things You Should Know About STDs

Magic Pill

December 2017 • Issue 216

cnyhealth.com

priceless

CNY’s Healthcare Newspaper

Is there anything that aspirin doesn’t treat? It has been used to prevent heart attack, relieve headaches, pain and many other conditions. 12 things you need to know about it. Page 18

‘Lights of Love’ Brightens Syracuse’s Skyline, Helps Raise Money for Crouse Hospital

Physician James Brown of St. Joseph’s Health talks about key things people need to know about STDs

Fighting Stubborn Cough?

Not many things you can do if you’re stuck with cough, doctors say

Photo provided

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Savings Lives

‘Along with almonds, walnuts, cashews and other nuts, pistachios play an important role in our weekly diet — perhaps even a starring role.’

The introduction of self-driving cars would save perhaps hundreds of thousands of lives over a 15- to 30-year period, according to a new study

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2018 CNY Healthcare Guide - 13

Leaders in CNY Health Care Andrew Bushnell Vice president and chief medical officer, Rome Memorial Hospital With the organization since: November 2012. Since what year in the current position: Interim chief medical officer began April 24, 2017; permanent position accepted September 1, 2017. Education: Bachelor’s degree in biology, Johns Hopkins University, 1990; medical degree, University of Maryland, 1994; master’s in business administration, University of Vermont, 2011; residency in emergency medicine, 1994-1997, SUNY Upstate. Career Highlights: “All of the wonderful patient encounters that have given me the opportunity to help patients during times of their greatest need.” Current affiliations: Rome Memorial Hospital, TeamHealth. How do you describe your managerial philosophy or approach: “I look to create personal ownership and responsibility by developing a culture that encourages and applauds exceptional performance and gently channels activity toward expectations.” What type of skill set do you possess which make you an effective leader: ‘I believe the ability to listen to all sides of an issue is an important attribute that I possess, coupled with a personal enjoyment in developing solutions when faced with difficult decisions. These very same skill

sets, whether applied in the emergency department or the administrative office, are successful in resolving the presenting problem.” What do you do for fun: “I am an outdoor enthusiast, whether it is time spent in the garden, hiking on trails, skiing on mountainsides, hunting in the woods, or fishing on one of our many streams or lakes, I would like to be outside on my days off.”

Andrew Manzer Executive vice president and chief operating officer, Bassett Healthcare Network With Bassett Healthcare Network since? March 1, 2016. Education: Master ’s degree in health services administration from George Washington University; bachelor ’s degree in health services administration from Ithaca College. Affiliations: Member of the American College of Healthcare Executives. Career Highlights: Responsible for leading the operational efficiencies and performance across Bassett Healthcare Network. Came to Bassett from Schuyler Hospital in Montour Falls, where he served as president and CEO since 2011. Also led Schuyler Hospital’s successful affiliation and merger with Cayuga Health System in Ithaca, serving as system vice president since 2014 in addition to retaining his role as CEO at Schuyler.

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Anthony J. Scalzo President, Hematology-Oncology Associates of CNY With the organization since: Hematologist / oncologist since 1982; owner / partner / vice president since April 1987. Since what year in the current position: November 2014. Education: Medical school, SUNY Upstate Medical Center; specialty training, SUNY Upstate Medical Center; bachelor’s degree, Cornell University. Career Highlights: Board-certified in internal medicine and medical oncology; clinical assistant professor of medicine, Upstate Medical University; chief of medicine, Crouse Hospital 2004-2012; co-chairman, acute care committee, Crouse Hospital 2004-2012; American Society of Clinical Oncology (ASCO) Clinical Trial Award for improving cancer care through clinical research, 2008. Current affiliations: Crouse Hospital medical staff; clinical assistant professor of medicine, Upstate Medical University; American Society of Clinical Oncology. How do you describe your managerial philosophy or approach? “My leadership style is one of participatory management and teamwork. It is imperative for individuals to work as a team. When the team succeeds, everyone succeeds.” What type of skill set do you possess which makes you an effective leader? “I respect and

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Cancer survivor and retired firefighter Mahlon Irish, Jr., tells his story to help promote prostate cancer awareness and encourage men to be tested. Diagnosed with prostate cancer in his late 50s after a routine physical revealed high PSA, he decided to treat his disease with surgery and hormone therapy, which kept the cancer at bay for months. A few years after his treatment, Mahlon’s doctor discovered the cancer had spread. After 39 radiation treatments and a drastic lifestyle change, Mahlon’s health was restored. In fact, he has been healthy enough to participate in A.M.P.’s annual June ZERO Prostate Cancer Run/Walk for the past three consecutive years. “Every time I speak to men about prostate cancer awareness, I tell them: ‘Get your PSA checked. It saved my life.’ That’s why events like the Run/Walk are so important, to raise awareness to our local communities,” says Mahlon. “Hopefully men in the near future won’t have to go through what I—and other cancer patients—have been through. I am fighting for that future.”

2018 CNY Healthcare Guide - 15

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value the skills and talents of all those who make up our team. I understand the importance of each role and how the strength of the team and ultimate success is the responsibility and privilege of all members. I am strategically minded and enjoy creating a better tomorrow. I also love being an oncologist and I’m very proud of our practice. I am also grateful to all those who entrust Hematology-Oncology Associates with the management of their healthcare.” How can the healthcare industry in the region be improved? “The healthcare industry will not improve until reform occurs on many levels, including pharmaceutical and insurance reform. For this reform to make a substantial difference, it needs to be realistic, relevant and must maintain the highest level of quality coupled with the patient/physician partnership at its core. Physicians are spending too much time on non-patient care related activities in an effort to comply with new reform mandates. In fact, in a survey of 1,000 medical groups, including 48,000 physicians nationwide, 84 percent felt that Medicare’s quality reporting programs, the intention of which was to increase quality, does not enhance the MD’s ability to provide high quality care and has had a negative impact on productivity. It is a very complex system that needs change but we should be proud that care and access in our region is among the finest in the nation.” What do you do for fun? “I enjoy spending time with my family, traveling with my wife to Boston to be with our son and daughter. I like to ski and spend time with friends.”

Anthony Weiss Chief medical officer, Upstate Medical University Hospital With the organization since: 2013. Since what year in the current position: 2013. Education: Bachelor ’s degree, un pharmacology / toxicology from University of Wisconsin; medical degree from University of Wisconsin; master’s degree in medical science (MMSc) from Harvard Medical School; Master of Business Administration degree (MBA) from Babson College. Career Highlights: “Giving grand rounds in Ether Domeat Massachusetts General

Hospital, the 170-year-old amphitheater where anesthesia was first discovered; training in healthcare delivery improvement with physician Brent James at Intermountain Healthcare; moving to Syracuse to take on my present role.” How do you describe your managerial philosophy or approach? “I am a “Theory Y” manager, as I trust the internal motivation of the majority of employees and believe that they are a hospital’s greatest asset. In general, I try to treat people with respect, provide them with the tools, resources, and information they need to do their work, and then allow them to carry out the activities that they’ve been training to do; activities which hopefully provide them with a sense of accomplishment and joy.” What type of skill set do you possess which makes you an effective leader? “I am psychiatrist, and both from my training and natural inclination, have good listening skills. I also find that I can take multiple perspectives on an issue, critical for handling conflict and mediating resolution.” How can the healthcare industry in the region be improved? “Improving access to mental health and substance abuse treatment; greater attention to end-of-life care, with an emphasis on patient-centered model that focus on value rather than volume.” What do you do for fun? “I feel fortunate in that I have fun at work. I have wonderful colleagues and I enjoying helping to instill change within the organization. I also find joy in the time I spend seeing patients and teaching residents and students. Outside of work, my children bring me great satisfaction from their success at school and in sports. I spend a lot of time at hockey rinks, soccer fields and gymnastics competitions, and I love every minute.

Brenda Watson Owner, Seniors Helping Seniors With the organization since: 2010. Since what year in the current position: 2010. Career Highlights: Owner and operator of Seniors Helping Seniors, serving Cortland, Madison and Onondaga counties. Also owned and operated the Mason Jar Restaurant in Vernon from 1991 to 2001 bringing gross sales to $1 million a year; from 2001 to

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1045 James Street Syracuse, NY 13203 Phone 315-425-1004 • Fax 315-479-7884 2018 CNY Healthcare Guide - 17

2006 was in charge of up to 24 children at Cornues Child Corner in Sherrill; also worked as a teacher’s assistant from 2006 to 2010 at Madison Oneida BOCES. Current affiliations: Participate in Veteran Care Coordination (VCC) program for free in-home care services for veterans; Manlius Senior Center, business partner; Fayetteville Senior Center, active partner; Greater Cazenovia Area Chamber of Commerce, member; Greater Manlius Chamber of Commerce, member; Hamilton Business Alliance, member. How do you describe your managerial philosophy or approach? “When hiring employees we stress flexibility but being timely. Life does get in the way at times and we are understanding of that. Working with the senior community we treat everyone like a family member.” What type of skill set do you possess which make you an effective leader? “Making sure everyone else in life is safe, compassionate for others, experienced with the aging process due to caring for mother. Ability to listen.” How can the healthcare industry in the region be improved? “The financial support for in-home care services needs to be improved to keep our aging community members home safe and for longer durations.” What do you do for fun? Travel, boating, family events, help others, concerts, being a grandma.

Christopher R. Williamson Chief operating officer, Associated Medical Professionals of NY (A.M.P.) With the organization since: June 2007. Since what year in the current position: June 2007. Education: Bachelor of Science degree in business management, concentration in finance and economics from SUNY Brockport; master’s degree in business administration, concentration in health care management from American Intercontinental University. Career Highlights: “Helped establish and develop Associated Medical Professionals of NY from the original founding specialty practices of urology and radiation oncology in 2007. Over the course of 10 years, A.M.P. has established itself as a quality, integrated healthcare organization that provides continuity

care to a large patient base over a vast geographical area reaching 13 counties in Upstate New York. A.M.P. consists of nearly 50 providers and 250 support staff, who care for their patients out of our 11 clinical locations and support 10 affiliated hospitals. A.M.P. has become an integral part of the Central New York healthcare community and also is a nationally known multi-specialty practice.” Current affiliations: Medical Group Management Association. Large Urology Group Practice Association (LUGPA), which represents the top 25 percent of all largest urology specialists in the country. How do you describe your managerial philosophy or approach? “Above all, I strive to be fair, honest, and respectful of anyone and expect the same from others. I am here to support and drive the team to a mutual end goal. I enable the managers and staff to work independently when possible. I do not like to micromanage people. My management style is based on various circumstances, where people are led based on their proven abilities. I tend to think I lead by example and want to show how my commitment, dedication, and drive to the organization should be followed by all. I take ownership and responsibility to ensure project items are executed properly.” What type of skill set do you possess which makes you an effective leader? “Integrity, honesty, patience and teamwork. I am a contributing and productive team member. I am committed to developing leaders within to further enhance their abilities, contributions, and support of the organization. How can the healthcare industry in the region be improved? “All of the healthcare organizations in the area need to continue to work together to improve patient care and outcomes. Utilizing resources to share health information electronically through the exchanges that are in place have already helped improve the quality of care, while reducing costs and increasing efficiencies. Clinically integrated networks are aligning healthcare systems and creating new partnerships to improve patient care. However, there are still barriers that exist today, which prevents several organizations from the delivery of higher quality and more efficient care, at lower costs for the entire region. I also feel that state-run and financially supported organizations should collaborate with the private practices by working towards the common goal of providing the best possible care to all of the patients in our communities. What do you do for fun? “I enjoy spending time with my wife and two children. I like

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being involved with my kids’ activities as much as possible. I enjoy exercising, hiking, fishing, and spending time in the Adirondacks with my family and friends.

Danielle Laraque-Arena President of SUNY Upstate Medical University and chief executive officer of the Upstate University Health System With the organization since: January 2016. Since what year in the current position: January 2016. Education: Medical degree, University of California at Los Angeles School of Medicine; Bachelor of Science in chemistry from the University of California at Los Angeles; internship and residency, Children’s Hospital of Philadelphia, University of Pennsylvania, where she was also a Robert Wood Johnson fellow in general academic pediatrics.   Career Highlights: Chairwoman of the department of pediatrics and vice president of the Maimonides Infants and Children’s Hospital of Brooklyn; professor of pediatrics at the Albert Einstein School of Medicine (investigator track) and Yeshiva University; she was the 2001 United States Public Health Service primary care policy fellow (representing the American Academy of Pediatrics) and a former member of the National Institute of Mental Health Standing Committee on interventions for disorders involving children and their families (2006-2010); served as a committee member on the New York State Children’s Plan; member of the NYS Medicaid Redesign Team Behavioral Health Subcommittee and Health Homes: Child Team (2011); the NYS DOHMH Workgroup on Health Disparities in Treatment in Teaching Facilities; the NYS Emergency Medical Services for Children Advisory Committee (2013-2015); and the NYS DOH Integrated Care Workgroup; served as a member to the Institute of Medicine of the National Academies Committee on Integrating Primary Care and Public Health (2011)   Current affiliations: Co-chairwoman of the Regional Economic Development Council of Central New York; New York Academy of Medicine; Society for Equity in Child Health; Fellow‑Ambulatory Pediatric Association; and Fellow‑American Academy of Pediatrics.

We invite you to join us in creating a legacy gift through your will or financial plans. Together we can do great things for Central New York. Dr. Michael & Rissa Ratner

For them it’s personal! Upstate legacies: lifesaving and life-changing Mike and Rissa Ratner love kids; it’s that simple. Rissa has been a teacher for 41 years. She could have retired long ago but she sees teaching more as a vocation than a job. Mike recently retired after 40 years as a highly regarded pediatric surgeon at Upstate golisano children’s Hospital. For years, the Ratners have generously supported the Children’s Hospital. With Mike’s retirement, they decided to create a legacy gift with the Upstate Foundation. The gift plan arrangement they selected will pay them income for the remainder of their lives and create a long-term gift that will enable nurses at the Children’s Hospital to continue their education. as Mike puts it, “it’s terrific! You can have your cake and eat it, too!” Both Mike and Rissa have touched the lives of countless children and their families in profound ways. Through a legacy gift to the Upstate Foundation, they will continue to do so beyond their lifetimes. it’s also personal for you since every Upstate legacy dollar stays right here in Central New York to help assure happy, healthy and longer lives for your loved ones, friends and neighbors.

For free and confidential information on how to make a low cost, high impact legacy gift contact, or have your professional advisor contact, John Gleason at 315-464-4416 or email us today at FDN@Upstate.edu Our legal name is THE UPSTATE FOUNDATION INC.

www.UpstateFoundation.org

2018 CNY Healthcare Guide - 19

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Medical director, clinic services, Liberty Resources Integrated Health Care With the organization since: 2008. Since what year in the current position: 2008. Education: Residency in psychiatry at SUNY Upstate Medical University; fellowship in forensic psychiatry, SUNY Upstate Medical University; medical degree, St. George’s University School of Medicine. Career Highlights: Board-certified in psychiatry and forensic psychiatry through American Board of Medical Specialties (ABMS); board-certified in addiction medicine, American Board of Addiction Medicine (ABAM). Current affiliations: Clinical instructor at SUNY Upstate department of psychiatry; SUNY Upstate medical staff. How do you describe your managerial philosophy or approach? “Choose talented staff, have confidence in their abilities and help foster an environment where autonomy is encouraged within a framework that clearly delineates the agency’s mission and culture.” What type of skill set do you possess which make you an effective leader? “Listening. I believe effective leaders listen first, before making important decisions.” How can the healthcare industry in the region be improved? “Better collaboration and integration among healthcare providers. We have immensely talented and motivated clinicians in our region who often struggle against systems-related barriers, which can impair our ability to provide the health care in the most affordable and effective manner.” What do you do for fun? “I grew up on Long Island, so skiing was definitely a luxury. Having access to several local ski areas has been a treat for my family. I enjoy being a helicopter parent to my two young children, while they still want me around.”

President and chief executive officer, Rome Memorial Hospital With the organization since: March 1, 2016. Since what year in the current position: 2016. Education: Bachelor of Science in industrial engineering, University of Oklahoma; Master of Business Administration, Oklahoma City University. Career Highlights: For 25 years has served as CEO of hospitals in Oklahoma, New Jersey and most recently at the Health Alliance of the Hudson Valley in Kingston, where he navigated three hospitals and two residential centers through a successful affiliation and system integration. Current affiliations: American College of Hospital Executives, Mohawk Valley Edge. How do you describe your managerial philosophy or approach? “Real leadership value is based upon effective development of Teams that develop effective Plans driven by proactive/positive Attitude (TPA), and effective communication.” What type of skill set do you possess which make you an effective leader? “A firm belief that TPA works. I value open communication to cultivate relationships with all stakeholders to prioritize and achieve objectives.” How can the healthcare industry in the region be improved? “Total focus on quality of care by all stakeholders, including providers, payers, and the business community without political interference.” What do you do for fun? “Variety of sports, family and friends.”

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Deb Turner Owner, Seniors Helping Seniors With the organization since: 2010. Since what year in the current position: 2010. Education: Associate of Applied Science degree in business. Career Highlights: “Working with our senior population. What an amazing group to work with. Their

work ethic, dependability and stamina is inspiring.” Current affiliations: Present owner and operator of Seniors Helping Seniors. How do you describe your managerial philosophy or approach? “I feel if I treat my employees with respect and understanding they in turn will always go the extra mile for me and the families they serve.” What type of skill set do you possess which make you an effective leader? “Sense of humor and empathy.” How can the healthcare industry in the region be improved? “It would be wonderful if Medicare and Medicaid would pay for some non-medical in-home care for seniors. We could help a lot more families who cannot afford to pay privately stay at home safely.” What do you do for fun? “Love playing with my grandchildren, boating on Oneida Lake and riding our four-wheeler in the woods.”

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Durinda K. Durr Vice president clinical services and chief nursing officer, Rome Memorial Hospital With the organization since: October 2003. Since what year in the current position: October 2003. Education: Bachelor’s degree from Syracuse University; master’s degree from SUNY IT. Career Highlights: “My career has been, and continues to be, a wonderful choice with many highlights. I’ve had the opportunity to practice in many clinical areas along with experiences in sales, education, public health and leadership. The rewards in return have been immeasurable. My hope is that I have made someone else’s life experience better for having passed through their life’s journey and made a difference.” Current affiliations: Central New York Organization of Nurse Executives and Leaders, treasurer; NYONEL Finance Committee, Nurse Executives and Educators in Service; Rome Chamber of Commerce. Several college and university advisory board memberships: Pomeroy College of Nursing; Mohawk Valley Community College of Nursing; Utica College of Nursing; SUNY Polytech College of Nursing and Morrisville College of Nursing. How do you describe your managerial

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philosophy or approach? “My managerial approach is grounded in a participative leadership model. As a team member, each has a valuable position important to the mission, goals and outcomes of any organization. My expectation is that if you have been selected for the team it’s because you are viewed as capable of adding value in the form of ideas, work ethic, and commitment to the organization.” What type of skill set do you possess which makes you an effective leader? “Practiced emotional intelligence and skillful listening combined with conscientious framing of communication to fit the situation, which I believe to be essential skills needed to be an effective leader.” How can the healthcare industry in the region be improved? “Continue to transition from a supply-driven, fee-for -service, physician centric system to a value based, patient centered, integrated practice model that is organized around patient need.” What do you do for fun? “I enjoy travel and all outdoor activities, skiing being my winter passion sport and kayaking my summer time fun activity. Reading and cooking are favorite indoor activities. I enjoy laughing and having fun with family and friends on a routine basis.”

Dustin Riccio

President, Eastern Region of Rochester Regional Health With the organization since: 2008. Since what year in the current position: 2015. Education: Medical and a master’s in business administration. Career Highlights: Being asked to lead two hospitals which are integral to the communities which they are associated with. Current affiliations: American College of Emergency Physicians and American Board of Emergency Medicine. How do you describe your managerial philosophy or approach? “Our leadership team attempts to create an environment which

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22 - 2018 CNY Healthcare Guide

fosters innovation and collaboration so that projects are created and executed from the ground up.” What type of skill set do you possess which make you an effective leader? “One of my strengths is actively listening. I am fully engaged in my conversations and value others’ responses and insights.” How can the healthcare industry in the region be improved? “We can leverage knowledge from industries outside of health care to innovate and continue to grow.” What do you do for fun? Travel with the family.

Elizabeth Cullen President, CNY Physical Therapy and Aquatics With the organization since: 2012. Since what year in the current position: Manager since 2012; owner since 2015. Education: Doctor of Physical Therapy degree from Ithaca College. Career Highlights:

150-plus hours of continuing education on lumbar spine and pelvis; specialize in women’s health and chronic pelvic pain. How do you describe your managerial philosophy or approach? “I emphasize patient care over productivity. I have devoted a lot of time and energy to continuing education for myself and my staff. By encouraging my staff to focus on their interests within physical therapy and providing high-quality care, I have tried to make CNY Physical Therapy and Aquatics the leader in physical therapy within Syracuse.” What type of skill set do you possess which make you an effective leader? “Empathetic, helpful, motivated, passionate about physical therapy.” How can the healthcare industry in the region be improved? “Currently, the healthcare industry is struggling to focus on patient care. I find that patients are not always receiving the services they should. Sometimes this is due to patients not knowing about options available. As a result, we have begun performing screenings and community outreach programs to help reach patients in pain.” What do you do for fun? “Walking my dog, playing piano, building legos.”

Eve Van de Wal Regional president, Excellus BlueCross BlueShield, Mohawk Valley region With the organization since: 1998. Since what year in the current position: 2008. Education: MBA, SUNY Institute of Technology; master’s in health service management, SUNY Institute of Technology; bachelor ’s degree in nursing, SUNY Brockport. Career Highlights: Prior to becoming regional president, served the company in a number of management roles. Prior to joining Excellus BCBS, enjoyed a successful career in nursing, specializing in critical care and cardiac care. Current affiliations: Chairwoman of the Mohawk Valley Economic Development Growth Enterprises Corporation (EDGE) board of directors; chairwoman of the Community Foundation of Oneida and Herkimer counties board of directors; board member of Health Workforce New York; the United Way of Herkimer and

Greater Utica, Adirondack Bank; and Utica First Insurance Company. How do you describe your managerial philosophy or approach? “Strive to lead by example as I truly believe that management is only as strong as their employees. Supporter of the mentor/mentee model. Try to offer employees every avenue to succeed. It is important to gain their trust, respect and loyalty as they are the backbone of the company.” What type of skill set do you possess which makes you an effective leader? “Pride on being honest, transparent and ethical in every aspect. Active listener. Believe communicating with employees is essential to showing them that you are sincerely interested in them as individuals.” How can the healthcare industry in the region be improved? “As a region, we are working in collaboration with select local healthcare systems to promote a new vision for healthcare. With its focus on enhanced patient experience, improved quality and reduced costs, we believe our accountable cost and quality agreements (ACQA) will change the dynamic toward providing better value in healthcare.” What do you do for fun? “Spend time with family and friends; cook, shop, kayak and snowshoe.”

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2018 CNY Healthcare Guide - 23

James Reed Excellus BlueCross BlueShield, regional president, Central New York region; senior vice president, marketing and sales With the company since: 1996. In current position since: 2009: senior vice president, marketing and sales; 2015: regional president, Central New York region. Education: Bachelor’s degree in business administration, Le Moyne College; Master of Business Administration degree, Le Moyne College. Career highlights: “I have been fortunate to work for a great company based in Upstate New York for the past 20 years. Excellus BlueCross BlueShield is an organization that has provided an opportunity for me to learn and grow both personally and professionally. Working for a company that shares my core value structure has been terrific.” Current affiliations: Board member, HealtheConnections; board member, CenterState CEO; advisory board, Le Moyne College Madden School of Business. How do you describe your managerial philosophy or approach? “Having grown up participating in team sports and athletics, I would say that my managerial approach follows that of a coach. I believe one of the most important roles of a manager is to make sure the right people are on the team, each team member has a clearly defined role, and everyone understands how he or she contributes to the organization’s overall success.” What type of skill sets do you possess which make you an effective leader? “Com-

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munication and relationship skills are the most important tools that I utilize to be an effective leader. I believe it is so important for a leader to be able to articulate a vision and have the relationship skills and credibility to inspire others to follow.” What do you do for fun? Having three children — ages 18, 16 and 12 — provides me with the opportunity to have all the fun I want.

Jeremy Klemanski President and chief executive officer, Syracuse Behavioral Healthcare With the organization since? 2004. Since what year in the current position: 2005. Education: Master ’s degree in business administration from Syracuse University’s Martin J. Whitman School of Management. Career Highlights: Expanding medically-supervised withdrawal and stabilization services to Rochester — and in Broome County in early 2018. Opening a Certified Community Behavioral Health Clinic (CCBHC) at SBH’s state-of-theart integrated outpatient mental health and substance use disorders clinic in Syracuse. CCBHC service offerings include: mental health and substance use services for children and adolescents, psychiatric rehabilitation services, peer support services, 24/7 crisis management services, targeted case management services, and ancillary withdrawal services. Also, expanded the integrated outpatient clinic to include the Center of Treatment Innovation (COTI) initiative which brings help directly to those who need it, with several vehicles dedicated to patient outreach. COTI offers in-community medication-assisted therapy, peer support, telehealth and clinician services. The integrated outpatient clinic in Syracuse is also the home to Regional Open Access Center for Addiction (ROACA), providing open access assessments and evaluations 24 hours a day, seven days a week to individuals seeking immediate assistance for substance use disorder. Finally, founded the SBH Training Institute. Current Affiliations: NYS Justice Center for the Protection of People with Special Needs advisory council member (appointed by Gov. Andrew Cuomo); chairman of the police and investigator training committee of the NYSJC; Onon-

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daga County Criminal Justice, advisory board member; NYS Association of Alcoholism & Substance Abuse Providers board, treasurer; Coordinator Care Services, Inc., board member. How do you describe your managerial philosophy or approach? “Find quality people and invest in their development as people and as leaders. Collect data and ideas from as many sources as possible to develop highly executable strategic plans, and execute. Follow the philosophy that the difference between vision and delusion is execution. Encourage robust group discussion and debate prior to making important decisions.” What type of skill set do you possess which make you an effective leader? “Listening to people teaches me more than talking does. I read constantly. I try to connect people with each other and to different ideas to frame current challenges/opportunities with a focus on the future.” How can the healthcare industry in the region be improved? “Practicing healthcare that acknowledges the role the brain plays in the function of the rest of the body by treating substance use and mental health disorders as a priority health condition. CNY region has a tremendous opportunity to redesign its currently fragmented systems of care into regional integrated health systems that could leverage scale and resources to deliver improved health outcomes for our region if people have the courage to take risks and forge new relationships. What do you do for fun? “Spend time with my family and travel. My wife and children are my refuge.”

Judi L. Brendle Chief nursing officer, Basset Healthcare Network With the organization since? January 2014 Since what year in the current position: 2014 Education: Wharton Healthcare Management Executive Program, 2013, University of Pennsylvania, The Wharton School, Philadelphia; master’s degree in nursing, 2005, University of Phoenix, Phoenix, Ariz.; bachelor’s degree in nursing, 2003, Immaculata University, Immaculata, Pa.; diploma in nursing, 1988, Reading Hospital and Medical Center School of Nursing, Reading, Pa.

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President and chief executive officer, Nascentia Health Wanita Eckert (315) 402-4145 With organizations since: 2011. Hours of Operation Since what year in the current position: Monday 9am - 6pm 2011. Tuesday 9am - 6pm Education: Master Wednesday 9am - 6pm CanalEdge107@gmail.com of Science degree Thursday 8am - 6pm in health services 107 State Street Phoenix, NY 13135 administration Friday 8am - 6pm combined with www.Facebook.com/CanalEdgeHairSalon Saturday 8am - 3pm a Master of Business Administration in technology management. Fellow of the American College of Healthcare Executives. Career Highlights: Established a reputation as a visionary leader in the design and management of innovative care and services for the aging population. Her transformational career experience smilesbydesignsyracuse OR website: www.smilesbd.com Check us out on encompasses 15-plus years of achievements in the expansion, consolidation, smilesbydesignsyracuse OR website: www.smilesbd.com Check us out on integration and diversification of home smilesbydesignsyracuse Check us out on& Roksolana Susan Dunn, D.D.S. Stets, D.D.S.OR website: www.smilesbd.com and community-based health services. Recruited by Nascentia Health to transSusan Dunn, Dunn, D.D.S. Susan D.D.S. & &Roksolana RoksolanaStets, Stets,D.D.S. D.D.S. form an underperforming home and  General & Family Dentistry palliative care services organization and develop a successful growth strategy. Six  Cosmetic Dentistry years later, redefined the 125-year-plus  General Dentistry General & Family Dentistry  Smile Makeovers old organization as a leader in Upstate  Cosmetic Dentistry Cosmetic Dentistry New York’s aging services. Nascentia  Implants  Smile currently has contracts with more than Smile Makeovers Makeovers  Sleep Apnea 1,200 provider organizations across Treatment  Implants  Implants all 48 counties in the areas served. Ac Invisalign Orthodontic  Sleep Apnea Treatment  Sleep Apnea Treatment complished this by leadingTreatment a visionary  Invisalign Orthodontic rebranding campaign, restructuring “All Invisalign  State-Of-The-Art Female”Orthodontic Treatment nine entities under a 501(c)(3) parent Treatment organization, creating an interdependent Office  State-Of-The-Art “All Female” post-acute, long-term care health system  Office State-Of-The-Art “All Female” and integrating with another competing Office home-care organization. Prior to joining Nascentia, served in roles of increasing (315) 474-1711 leadership and scope during herwww.smilesbd.com 10-year www.smilesbd.com tenure with Faxton St. Luke’s AHealthcare. Smile Promotes Face Value” Current Affiliations: Serves on the TransA Smile Promotes Face Value” www.smilesbd.com parency, Evaluation and HIT Workgroup A Smile Promotes Face Value” as a part of New York State’s Health Innovation and on the national advisory committee on Rural Health & Human Services, appointed by the Secretary of Health & Human Services. Also appointed to the New York Medicaid Redesign Team’s Managed Long-Term Care Implementation and Waiver Redesign Workgroup by Gov. Cuomo. Serves on the board of directors at Visiting Nurse Association of America (as vice chairwoman); Long-Term Care Executive Council of Central New York (secretary). Also maintains board membership roles with the Centerstate CEO board of direc-

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tors; the American College of Healthcare Executives CEO Circle; and Leading Age (National) Public Policy Congress. How would you describe your managerial approach? “I love a challenge and I also have a strong commitment to making certain that our system remains relevant and is leading the way as healthcare evolves. To be successful in these changing times, you must always embrace the unknown as an opportunity for growth and improvement. Be willing to look beyond traditional ways of doing business, be creative and above all, always remain determined to pursue the vision, while having a “Plan B” waiting, just in case. Above all else, I am fortunate to have

a strong, dedicated team in place who is willing to go the distance with me. I trust them fully, and respect their differences, understanding that everyone has something to unique to contribute. To do that, I often have to slow down to really listen to them.” What type of skill set do you possess which makes you an effective leader? “I’m very passionate about home and community based services and it stems from my personal life experiences. At a young age, I observed the comfort my family and parents experienced receiving care within their own home prior to their passing. I feel strongly that the center of care should be in the home and community and that

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drives me to visualize unique solutions and reshape organizations to better meet community needs in a rapidly evolving environment.” How can the healthcare Industry in the region be improved? “Home and community-based care is a critical component to the continuum of care, and is vital to the future of healthcare. It’s critical for all stakeholders to work together to preserve the region’s health. We should all be encouraging, and working with each other to find the most creative solutions for delivering the best and most affordable health care possible, in the environment that people want to be in, their own homes.” What do you do for fun? “My husband and I always look forward to the abundance of snow that falls on the Central New York region as it allows us to enjoy our snowmobiling passion. More than anything though, we love to spend as much time as possible with our three grown daughters. It is wonderful to see our children grow, lead successful lives of their own. This year has been extremely exciting, as our oldest daughter and son-in-law grew their family and blessed us with our first grandchild, Selah Christine.”

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President and CEO, Crouse Health With the organization since: 1998. Since what year in the current position: January 2014. Education: Niagara University; MBA, Whitman School of Management, Syracuse University. Career highlights: Being appointed CEO of Crouse Health after serving as a vice president in finance. Current affiliations: AAA of Central/Western New York, board member; Christian Brothers Academy, board member; Syracuse 20/20, board member; University Hill Corp., board president; CenterState CEO board member. How do you describe your managerial approach? “Inclusive. I believe we are much more effective when all members of the team have an opportunity to contribute.” What type of skills do you possess that make you an effective leader? “I’m a good listener, critical thinker, and I truly believe that a team approach can always result in an improved or more efficient process

or way of doing something. Laughter helps too.” How can the healthcare industry in the region be improved? “That’s a nearly impossible question to answer here, but I do believe that collaboration and innovation, along with partnerships and affiliations, are key elements in improving healthcare in our region. Here in Central New York we are fortunate to have wonderfully talented, world-class physicians. Partnering with providers is critical to enhancing access to care and improving quality and the patient experience.” What do you do for fun? “I’m the mom to Henry, an active, athletic 8-year-old – that’s fun!”

Kim Townsend President and chief executive officer, Loretto With the organization since: 2004. Since what year in the current position: CEO since 2014. Education: Doctorate from St. John Fisher College, May 2017; Executive Master of Public Administration degree, Syracuse University; Juris Doctor degree magna cum laude, Syracuse University College of Law, Syracuse; Master of Business Administration, summa cum laude, Syracuse University, Syracuse; bachelor’s degree, business administration, summa cum laude, Syracuse University, Syracuse. Career Highlights: Recently board-certified as a fellow of American College of Healthcare Executives [FACHE]; expanded skilled nursing beds by 25 percent over a 15-month timeframe, while expanding housing and service footprints, creating greater access to needed housing and services in the community; led efforts to reactivate an abandoned $14.4 million HEAL grant to close an aged, urban skilled nursing facility and to replace it with a person-centered, small homes care model which will serve the frailest elders in a community-like setting; at the request of New York state, led efforts to execute a $19.9 million HEAL grant to merge two failing facilities, renovate a 240 bed skilled nursing tower, and build a new 60 bed rehabilitation wing; negotiated multi-agency agreements with a state government resulting in 25 percent grant support of a multimillion dollar company project.

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2018 CNY Healthcare Guide - 27

Current affiliations: Governor’s appointee, New York State Workforce Investment Board; board member and executive committee member, H-CAP; board member and chairwoman, Central New York Care Collaborative; board member, Leading Age New York; member, Syracuse Diocese Finance Council; board member, Manlius Pebble Hill School; board member, HealtheConnections; board member, CenterState CEO; member, Women Presidents Organization, Local and Platinum Chapters; member, advisory board, WISE. How do you describe your managerial philosophy or approach? “Accessible, inclusive and willing to foster a robust dialog on the tough issues.” What type of skill set do you possess which make you an effective leader? “I am a good listener and I am willing to make the tough decisions. When things go well, I am willing to give credit to my team, and when things do not go well, I am willing to accept the blame.” How can the healthcare industry in the region be improved? “Central New York needs to continually focus on the reasons why it is a good place to build a business — a great regional workforce; a great place to raise a family; ample natural resources; and a great quality of life. The targeted investments by and economic development policies of New York State are key to enabling continued growth.” What do you do for fun? “My husband John and I have six children and three grandchildren. I enjoy spending time with my family — there is always something fun happening at our house.”

Leslie Paul Luke President and chief executive officer, St. Joseph’s Health With the organization since: February 2017. Since what year in the current position: February 2017. Education: Bachelor’s degree in sociology; master’s in health administration from Brigham Young University, Provo, Utah. Career Highlights: Opened the first Level 3 birth place in Las Vegas. Member of board of examiners for Malcolm Baldridge Award. Current affiliations: Member of CenterState CEO.

How do you describe your managerial philosophy or approach? “Leadership through teaching, coaching and example. I’m a proponent of shared governance and shared decision making.” What type of skill set do you possess which make you an effective leader? “I’m knowledgeable in performance improvement, an instructor in organizational leadership and have the ability to analyze data and act on it.” How can the healthcare industry in the region be improved? “I believe that care networks should be expanded in order to maximize access to care.” What do you do for fun? “I enjoy spending time with my family (five children, three granddaughters), photography, flying and traveling.”

Luis Oceguera Medical director, Little Falls Hospital With the organization since: 2014. Since what year in the current position: June 2017. Education: Bachelor’s degree in accounting, La Sierra University, Riverside, Calif., 1993 – 1998; master ’s degree in anatomy, Loma Linda University, Loma Linda, Calif., 1999 – 2001; medical degree, Loma Linda University School of Medicine, Loma Linda, Calif., 2001 – 2005. Career Highlights: Resident in general surgery, Bassett Medical Center, Cooperstown, 2005 – 2010; chief in general surgery, Bassett Medical Center, Cooperstown, 2010 – 2011; fellowship in colon and rectum surgery, Indiana University, Indianapolis, 2011 – 2012. Current affiliations: Certification with the following boards: American Board of Surgery, 2012; American Board of Colon and Rectum Surgery, 2015; Fellow of American Board of Colon and Rectum Surgery, 2017. Also affiliated with American College Surgeons, American Society for Colon and Rectal Surgery, Society for Surgery of the Alimentary Tract, The Society of American Gastrointestinal & Endoscopic Surgeons, and Society for Laparoscopic Surgeons. Currently Surgical Clerkship Director for the Columbia-Bassett Medical School. How do you describe your managerial philosophy or approach? “My managerial philosophy is to include all participants in the development of policies and

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plans that will affect their departments. Throughout the process it is important to maintain transparency with the ultimate goals of the administration. Engaged participants will take ownership and be personally invested in providing quality care to the patients we serve.” What type of skill set do you possess which make you an effective leader? “My accessibility and willingness to listen to differing points of views makes me an effective leader. I recognize my limitations and accept that I can learn from others’ expertise.” How can the healthcare industry in the region be improved? “Regional care can be improved by increasing access to primary care, specialists and surgical services in our hospital.” What do you do for fun? “I enjoy spending time on hiking with my daughter and St. Bernard. From a young age I have read biographies and books on American history.”

Mark Webster President and chief executive officer, Cortland Regional Medical Center   With the organization since: 2014. Since what year in the current position: 2014. Education: Bachelor of Science degree, University of Pennsylvania; master’s of health care administration, University of Michigan.   Career Highlights: Methodist Hospitals of Memphis, Memphis, Tenn., assistant administrator, five years; Guthrie Healthcare System, Troy, Pa., senior vice president, 17 years; Claxton Hepburn Medical Center, Ogdensburg, president/CEO, 10 years; Cortland Regional Medical Center, Cortland, president/CEO, three years.   Current affiliations: Fellow, American College of Healthcare Executives Member, American Hospital Association, Small/ Rural Hospital Council Member, Hospital Association of New York State Board of Directors. How do you describe your managerial philosophy or approach? “I consider myself a coach and my intent is to lead talented teams to success. It involves recruiting skilled and energetic professionals who appreciate that patients are best served by teams made up of people who love what they do and value one another.

My calling is to build trust and create a vision that energizes and inspires the best in everyone. I lead by example and believe CEO stands for chief example officer. Leadership is a privilege to be taken seriously, yet I balance that privilege with humility and humor to listen and laugh.”  What type of skill set do you possess which make you an effective leader? “First and foremost, I love people! Physicians, nurses, pharmacists and other healthcare professionals are easy to admire, and they inspire me to give my best. I work hard to earn trust and build teams that set and achieve ambitious goals. John Wooden, UCLA’s legendary basketball coach said, “Individuals with trophies, teams with championships.” We set championship goals in safety, quality, staff engagement and reducing the cost of care. This has led CRMC to be the highest-rated hospital in New York state by the Centers for Medicaid and Medicare for value-based purchasing. I am also a great believer in emotional intelligence.”   How can the healthcare industry in the region be improved? “Our region continues to be fragmented with respect to physicians, hospitals, insurance companies, nursing homes, pharmacies and many health providers and vendors. As each entity seeks financial stability, redundancies and waste become marbled in the health system. Many organizations have begun to coordinate these various services, yet New York state lags other states in clinical integration. I’m encouraged by the alignment I have seen in the last two years and believe more integration is forthcoming. I think this, coupled with utilization of mobile devices and telehealth, will increase access and drive down costs for consumers. While this will disrupt traditional models of business, it is better for patients and our country.” What do you do for fun? “I run, read and always have a great time with my family.”

Maryann Roefaro Chief Executive Officer, Hematology-Oncology Associates of CNY With the organization since: May 2002. Since what year in current position: May 2002. Education: Bachelor ’s degree, Albany College of Pharmacy; master’s degree, SUNY Upstate Medical Univer-

sity; Doctor of Divinity, American Institute of Holistic Theology. Career Highlights: 2002 to present: CEO of Hematology-Oncology Associates of CNY; 2000-2002: senior vice president, primary care services, Crouse and Community General hospitals; 1996-2000: corporate vice president for ambulatory care services, Crouse Hospital; 1990-1996: administrator, North Medical Family Physicians and North Medical Urgent Care; 1989-1990: laboratory manager at North Medical Laboratory Services; 1984-1988: microbiology section head, Community General Hospital. Current affiliations: Past president, Hospice of Central New York; president, Cancer Connects; board member, McHarrie Life and Multiple Sclerosis Resources of CNY; clinical associate professor, SUNY Upstate Medical University since 1990. How do you describe your managerial philosophy or approach? “A team is as strong as the sum of its parts. Every relationship we have begins with the one we have with ourselves. I believe the success and harmony of any organization or workgroup depends upon the level of mastery and resiliency of its people. Personal and corporate accountability are paramount. My philosophies are articulated in my book, ‘Building the Team from the Inside-Out.’” What type of skill sets do you possess which make you an effective leader? “I think I have the kind of communication skills and understanding of human behaviors that allow me to be a successful leader. I am blessed with a blend of analytical skills and intuition. I love creating and naturally gravitate toward strategic initiatives geared toward short- and long-term development and success.” How can the healthcare industry in the region be improved? “Improvement of the healthcare industry first begins with personal accountability for health and wellness. To me, that includes the physical, mental and emotional health and stability of our children and their parents. Our healthcare system is saturated with non-patient-care-related tasks. I think the procurement of data and outcomes coupled with the interconnection of electronic health information among all providers would substantially improve our healthcare industry.”

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Michael F. Stapleton, Jr. President and chief executive officer, F.F. Thompson Hospital With F.F. Thompson Hospital since: 2011. Since what year in the current position: 2012. Education: Master of Science degree in healthcare system leadership, University of Rochester; Bachelor of Science degree in nursing, St. John Fisher College; Bachelor of Arts degree in psychology, SUNY Oswego. Career Highlights: Prior to being named Thompson Health’s president and CEO, Stapleton was executive vice president of Thompson Health and chief operating officer of F.F. Thompson Hospital. Previous leadership roles included being CEO of Lakeside Health System and president of Lakeside Memorial Hospital in Brockport, as well as COO, chief nursing officer and vice president of patient care services at LHS. Prior to that, worked more than 13 years at the University of Rochester Medical Center in various capacities, including as nurse manager of the Kessler Family Burn/ Trauma ICU and the adult emergency department. Current affiliations: Healthcare affiliations include American College of Healthcare Executives; American Hospital Association; Healthcare Association of New York State; Rochester Regional Healthcare Association; Finger Lakes Health Systems Agency; community affiliations include member of boards of directors for Mercy Flight Central, United Way of Ontario County and School of the Holy Childhood. Fellow of the American College of Healthcare Executives (FACHE) How do you describe your managerial philosophy or approach? “My approach is to motivate our associates and medical staff to do better in everything we do. Strive for perfection and you will find excellence in the journey. This works in every aspect of quality and customer service improvement.” What type of skill sets do you possess which make you an effective leader? “I am very passionate about what I do and I believe it is a privilege for us to come to work every day and improve the lives of our community members. I believe my passion is contagious and inspires our associates to improve every day.”

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How can the healthcare industry in the region be improved? “We all need to move toward high reliability in health care, remove variation in care and improve the overall quality of health care we deliver to our patients.” What do you do for fun? Spend time with family, golf, softball and enjoy all types of live music.

Michael Harlovic President and chief executive officer, Oswego Health Since what year with current company: 2017. Since what year in current position: 2017. Education: Bachelor’s and master’s degrees in n u r s i n g f ro m the University of Pittsburgh. Professional certificate in executive leadership from The Wharton School, Philadelphia. Career highlights: “Starting my healthcare career as a registered nurse and steadily advancing through the years to the position of president and CEO of Allegheny General Hospital, located in Pittsburgh. As CEO, I developed successful patient experience initiatives, oversaw some $2.3 billion in gross revenues and developed innovative programs that recruited and retained physicians and staff. “ Most of my career, 21 years, was spent at Allegheny Valley Hospital, which is part of the same healthcare network as Allegheny General, where I worked to improve the operating margin, expand the multi-specialty outpatient practices and achieve the network’s No. 1 ranking for service and patient experience. “ Under my tenure, Allegheny Valley Hospital earned several awards from Healthgrades, the leading online resource for comprehensive information about physicians and hospitals. The facility was presented the Distinction in Clinical Excellence Award for five years, leading to the hospital being named as one of Healthgrades Top 50 community hospitals. How do you describe your managerial philosophy or approach? “Servant leadership best describes my approach as I have worked from entry level positions in the health care field (nurse aide, registered nurse, manager, etc.) all the way to chief executive officer. Working in those positions has had a positive impact on

my management decisions because I always take into account how they will impact the employees and the patients we serve. That being said, I also am a metric driven, results-oriented executive who holds individuals accountable for their performance. I also spend a great deal of time building relationships internal and external to the organization.” What type of skill sets do you possess which makes you an effective leader? “I have excellent vision for the organization coupled with a plan and an excellent history of execution to achieve identified goals. Relationship building, public speaking and business acumen are integral parts of my tool belt.” What do you do for fun? “Fishing, exercising, walks with my dog, and I enjoy my family as often as I can.”

Michael L. Ogden President, Little Falls Hospital With the organization since: 2009. Since what year in the current position: 2009. Education: Undergraduate degree from SUNY IT; MBA from Empire State College. Career Highlights: Appointment as president of Little Falls Hospital. Current affiliations: American Hospital Association, Rural Governing Council; American College of Healthcare Executives; CNYAHEC board; American Heart Association advisory board. What type of skill set do you possess which make you an effective leader? “I have been described as an effective leader who is optimistic, approachable, a good listener, calm and very visible.” How can the healthcare industry in the region be improved? “It is a very challenging environment, particularly during this very dynamic period in the healthcare industry. Those challenges become even more acute in rural communities and for safety net hospital like Little Falls. We are very fortunate to be in affiliation with the Bassett Healthcare Network, which allows us the opportunity to collaborate on real improvements in the coordination and continuity of healthcare in our region.” What do you do for fun? “Working out, motorcycling, snowmobiling, cross-country skiing, hunting, and playing racquet ball and golf.”

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Nancy E. Page Chief nursing officer at Upstate Medical University With the organization since: 1982. Since what year in the current position: 2014. Education: Bachelor’s degree in n u r s i n g f ro m SUNY Downstate; master ’s degree: pediatric clinical nurse specialist from University of Rochester; patient safety fellowship, through American Hospital Association; critical as a nursing executive/advanced. Career Highlights: Thirty-five publications in many peer-reviewed nursing and interdisciplinary journals; leadership roles in state and national nursing associations; facilitating staff nursing publications in a national pediatric nursing procedure text. Current affiliations: ANA-NY (American Nurses Association), ANA, Simga Theta Tau, Central Counties Professional Nurses Association, AONE (The Voice of Nursing Leadership). How do you describe your managerial philosophy or approach? “It is all about team. Getting all employees to see the vision, gains essential ingredient of employee engagement.” What tipe of skill set do you possess which makes you an effective leader? “Ability to value each and every member of the healthcare team for their effect into providing high quality patient care, from our housekeepers on up.” How can the healthcare industry in the region be improved? “Working in concert with each other to improve the health of the region, focusing on regional goals in addition to our own institutions or organizations.” What do you do for fun? “Travel, spend time with family, horses, and dogs.”

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Pamela Polashenski Chief medical officer, Clifton Springs and Newark Wayne hospitals With the organization since: 2002. Since what year in the current position: 2016. Education: Bachelor’s degree from the University of Rochester; master ’s degree in public health, University of Rochester; medical degree, University of Rochester. Career Highlights: Medical chief resident of Rochester General Internal Medicine Residency program (2005-2006); director of clinical quality, Rochester General Hospitalist Group (2010 – 2016). Current affiliations: Hospitalist at Rochester General Hospital, Newark Wayne Community Hospital and Clifton Springs Hospital and Clinic. How do you describe your managerial philosophy or approach? “Teamwork with a lot of collaboration and a work hard/ play hard philosophy.” What type of skill set do you possess which make you an effective leader? “Good listener with high levels of empathy and strong loyalty. Easygoing personality, approachable.” How can the healthcare industry in the region be improved? “More nursing home beds to facilitate discharges and improve throughput. More primary care physicians to improve access to care and reduce emergency department visits. More robust home care/social work/care management program in the community to assist with management of chronic disease to reduce readmissions.” What do you do for fun? “I play beach volleyball.”

Renato Mandanas Chief medical officer, Oswego Health With the organization since: 1989. Since what year in the current position: 2014. Education: Medical school: The University of the Philippines, College of Medicine; interned at the Philippine General Hospital in

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2018 CNY Healthcare Guide - 31

Manila, Philippines; residency: internal medicine, Mercy Hospital of Buffalo; and pulmonary fellowship: Detroit Medical Center. Career Highlights: “I am very proud of our achievements in improving our quality of care, which include: Oswego Hospital continues to be recognized for providing safe, high-quality care to its patients and has one of the lowest rates of hospital-acquired conditions (HAC) in the region. Being part of a dynamic leadership team that has brought new services and exceptional physicians to the community to provide two new services: The Center for Weight Loss & Surgery at Oswego Health and the Center for Wound Healing at Oswego Health. Our team has also secured a $13 million state grant from Gov. Andrew Cuomo, which will allow us to transform and improve the behavioral health services that we provide. We will relocate this care to the former Oswego Price Chopper, which will be completely renovated and built specifically to deliver this care. In the upcoming months, through our Physician Care P.C., we will introduce Oswego Health Care OnDemand, our telehealth program, where patients can easily access healthcare from a physician using their smart phone, tablet or computer.” Current affiliations:American College of Physicians, American College of Chest Physicians, and Medical Society of the State of New York. How do you describe your managerial philosophy or approach? “I strive to empower the front-line staff members, as they are the experts in their fields.” What type of skill set do you possess which makes you an effective leader? “Good communication and following up on patient and employee concerns.” What do you do for fun? “I enjoy growing figs and orchids.”

Robert C. Scholefield Executive vice president and chief operating officer, Mohawk Valley Health System With the organization since: 1984. Since what year in the current position: 2015. Education: Master of Science degree in health systems management from the New School, New York; bachelor’s degree in professional studies from the SUNY Utica/

Rome. Graduate of the St. Elizabeth School of Nursing in Utica. Career Highlights: The affiliation between Faxton-St. Luke’s and SEMC, planning for the new hospital in Utica. Prior to his current position, served as senior vice president of pperations for MVHS. Prior to the MVHS affiliation, served as the chief operating officer at St. Elizabeth Medical Center (SEMC). He has been employed at SEMC for more than 30 years and was previously assistant director and director of nursing and vice president of nursing. Current affiliations: Member of the board of directors of St. Elizabeth College of Nursing. How do you describe your managerial philosophy or approach? “It’s all about communication and open discussion. Quality healthcare can only be achieved if all members of the team share a common goal.” What type of skill set do you possess which make you an effective leader? “My experience as a staff nurse early in my career allows me to have a caregiver’s perspective.” How can the healthcare industry in the region be improved? “Increased access to primary care and sub-specialty care through provider recruitment, and provide for a state of the art facility.” What do you do for fun? “Enjoy time with my family, working in the yard and reading.”

Rob Hack President and chief executive officer, HealtheConnections With the organization since: 2010. Since what year in the current position: 2010. Education: Bachelor’s degree in computer science and mathematics, SUNY Potsdam; master’s degree in management, Purdue University. Career Highlights: Chairman of the SHINNY Business Operations Committee, which provides strategic and operational guidance supporting health information exchange operations and policies. Has served on the regional leadership team of the American Heart Association Heart Walk and the American Cancer Society’s Real Men Wear Pink campaign. Prior to joining HealtheConnections, served as a

32 - 2018 CNY Healthcare Guide

company officer and chief information officer for both Oneida Ltd in Oneida and Marietta Corporation in Cortland. Current affiliations: Serves as a member of the Onondaga County Health Department advisory committee and the Advanced Primary Care Statewide Steering Committee, which supports the New York State Health Innovation Plan. What type of skill set do you possess which make you an effective leader? Brings extensive experience in leadership, results delivery and the implementation of complex information systems and technologies.

Scott Berlucchi President and CEO, Auburn Community Hospital With the organization since: 2007. Since what year in the current position: 2007. Education: Bachelor’s degree in finance and economics, Stonehill College, North Easton, Mass., master’s degree in health service administration, George Washington University, Washington, D.C. Career Highlights: Served as president and CEO of two regional health systems in Pennsylvania prior to working at Auburn Community Hospital; engineered and led a comprehensive operational and financial turnaround at Auburn Community Hospital and the Elk Regional Health System; served as the director of planning and licensure for the Hospital and Health Systems Association of Pennsylvania; more than 20 years of experience in healthcare systems management. Current affiliations: Fellow, American College of Healthcare Executives; licensed nursing home administrator in New York, Pennsylvania, Massachusetts; regional planning board member, American Hospital Association. How do you describe your managerial philosophy or approach? “Management is an exercise in team building. Senior leaders best lead when they coach all leaders in the organization to excellence.” What type of skill set do you possess which make you an effective leader? “Interpersonal and communication skills that promote team building; successful experience and leadership in the management of rural health systems.” How can the healthcare industry in the re-

gion be improved? “By engaging all players in ‘win-win’ partnerships.” What do you do for fun? “Golfing, fishing and spending time with the family.”

Scott H. Perra President and CEO, Mohawk Valley Health System (MVHS) With the organization since: 1985. Since what year in the current position: Appointed president/CEO of Faxton St. Luke’s Healthcare (FSLH) in 2009; became CEO of MVHS when FSLH affiliated with St. Elizabeth Medical Center in 2014. Education: Master of Science in Management Science from the SUNY Binghamton; bachelor’s degree in health services management from the SUNY College of Technology, Utica. Designated a fellow in the American College of Healthcare Executives in 2000. Career Highlights: Graduate of Leadership Mohawk Valley (LMV), a leadership program with a focus on preparing people to be leaders in the community and to shape its future. In 2004, was selected for the LMV Follow the Leader Award and in 2015, as LMV celebrated its 25th anniversary, was selected for recognition as a leader in the category of “Challenge the Process” for initiatives and innovative approach in consolidating healthcare in Mohawk Valley region and enhancing services to improve the quality of healthcare for the region. In 2014 was selected and recognized by The Genesis Group with its Outstanding Healthcare Leadership Award. In 2015, was selected as Business Person of the Year by the Greater Utica Chamber of Commerce. The award is given to individuals who have provided unprecedented service to the community. As a graduate of Mohawk Valley Community College, in 2017 was selected for the Alumnus of Merit Award. Current affiliations: In September 2012 was elected to the Medical Liability Mutual Insurance Company Board, the largest medical malpractice insurance company in the state and top five nationally. He is a member of the board of directors of the Healthcare Association of NYS (HANYS), and was chairman of the Iroquois Healthcare Association (IHA) from May 2012 to May 2014 and currently serves on the board and executive committee.

The IHA covers 32 counties and 53 hospitals in upstate New York. Active in the Mohawk Valley, he is a member of the executive committee of the Mohawk Valley EDGE board of directors, Excellus Utica Regional advisory board, the audit and compliance committee for the Community Foundation of Herkimer & Oneida Counties, Inc. and NBT Bank’s Mohawk Valley advisory board.

Sharon M. Grasta (Russo) Owner, Grasta’s Beauty & Wig Studio With the organization since: 1962. Since what year in the current position: In business for 55 years. Education: Continental Beauty School, Chadwick of England Styling School, Alternative Hair Training Center. Career Highlights: For many years worked in beauty shops at Rochester General Hospital, Monroe Community Hospital (dealing with chronically ill patients), Highland Hospital and the former Genesee Hospital. Has also owned the Village of Park Ridge Beauty Shop for the Elders and the Grandville Senior Home Beauty Shop in the Rochester area. How do you describe your managerial philosophy or approach? “I will strive to give you the best service and products at the best price. I will never ‘sell’ you something you don’t need. I will give you as many choices as possible and explain the pros and cons of each, so you get the most value for your money. I will do my best to treat you the way I would want to be treated, with honesty and respect and a sense of humor when needed. I won’t stop until we are both satisfied that my service to you was right and to your satisfaction.” What type of skill set do you possess which make you an effective leader? “The ability to be compassionate and kind all the while understanding the sensitive nature of each person. I treat every customer like my only customer. I want you to receive the undivided attention you deserve while selecting wigs and headpieces. My wig shop is open by individual appointment only to ensure a personalized experience every time, and I welcome stylists and patients to call with questions about hair loss or to inquire about my many products, supplies, and wigs for cancer patients.”

What do you do for fun? “Deep sea fishing, bowling, crochet, playing free casino games on my computer.”

Steven M. Scott Interim chief executive officer, Upstate University Hospital With the organization since: January 2017. Since what year in the current position: Since January 2017. Education: Bache l o r ’ s d e g re e from Morehouse College; master of public health degree from University of Pittsburgh. Career Highlights: Vice president and chief operating officer for Georgia Regents Medical Center, a 478-bed acute care adult nonprofit hospital center and a 154-bed Children’s Hospital (Georgia Regents Medical Center is now known as Augusta University Medical Center). Served in administrative roles with the following organizations: Oregon Health and Science University; Wishard Health Services, (currently Eskenazi Health) in Indianapolis; University of Illinois at Chicago Medical Center; Georgetown University Medical Center; Columbia University and Montefiore Medical Center. Current affiliations: Fellow of the American College of Healthcare Executives and has been a member of the Hospital 100 advisory board. How do you describe your managerial philosophy or approach? “My management philosophy can best be described in three words: collegial, collaborative and transparent. In leadership, these attributes are especially needed to establish trust and to create a foundation for effective team work, which is vital to execute any organization’s business strategy.” What type of skill set do you possess which make you an effective leader? “I think one skill set that has been most helpful for me in business is being able to build effective teams, remove obstacles so people can succeed, and the ability to envision and articulate an organization’s future in such a way that can help inspire other colleagues to achieve success.” How can the healthcare industry in the region be improved? “We need greater collaboration between the healthcare players across our delivery system to drive the improvement of health outcomes in our

2018 CNY Healthcare Guide - 33

community. Our community has some special challenges, and coming together in a collegial spirit, may help solve some of these challenges more quickly.” What do you do for fun? “Hiking, mountain climbing, traveling and most any outdoor activity. Last year, I was fortunate enough to be able to ascend to the top of Mt. Kilimanjaro, Africa’s highest mountain.”

a well-oiled machine.” How can the healthcare industry in the region be improved? “To be able to give my patients the best care they deserve without restrictions from insurance companies.” What do you do for fun? “I love to ride and compete with my horse, which is a relaxing hobby. I also enjoy gardening and the outdoors in general.”

Susan B. Dunn

Tania Anderson

Owner, Smiles by Design With the organization since: 1994. Education: Bachelor’s degree from Hendrix College; Doctor of Dental Surgery degree from the Tennessee College of Dentistry; general practice residency program at the VA Hospital in Memphis, Tenn.; numerous continuing education classes in both dentistry and dental sleep medicine. Career Highlights: “My passion is helping people achieve healthy mouths and beautiful smiles. My whole team makes it a comfortable atmosphere for patients, especially those apprehensive about visiting the dentist. We do our best to make visiting the dentist a more enjoyable experience and find that many people end up thinking of us as family friends. I also love helping people sleep better by treating sleep apnea with dental appliances, which are an alternative to CPAP (continuous positive airway pressure). Sleep is such a vital ingredient in good health. Snoring and sleep apnea not only affect the person with it but also their partner who sleeps poorly because of the snoring.” Current affiliations: American Dental Association, 5th District Dental Association, American Academy of Dental Sleep Medicine How do you describe your managerial philosophy or approach? “I hire highly skilled women who have their own specific talents that complement one another in the practice and work beautifully as a team. Having a wonderful team that works together allows us to provide the best care to our family of patients.” What type of skill set do you possess which make you an effective leader? “I am very detail oriented. I show a high regard for my team, who in turn runs the office like

Chief executive officer, ARISE With the organization since: Member of board of directors for 17 years, including eight years as president. Chief operating officer 2015-2016. Since what year in the current position: 2016. Education: Juris Doctor degree, Syracuse University College of Law; Bachelor of Arts and Master of Professional Studies degrees, Syracuse University. Career Highlights: Worked more than 20 years as a law clerk to judges in the federal and New York state court systems, including the U.S. Court of Appeals for the Second Circuit; volunteer advocate for people with disabilities. Current affiliations: New York Association on Independent Living, Inclusive Alliance IPA, Human Services Leadership Council, United Way Speakers Bureau How do you describe your managerial philosophy or approach? “We create vertical teams around issues and tasks to increase communication and creativity and foster advancement from within. Every single person who works at ARISE, regardless of their particular job, is contributing to the mission of the agency. They are giving people with disabilities the services and supports they need to live the lives they design.” What type of skill set do you possess which make you an effective leader? “I am a good listener, and I know that my team has the mission of ARISE in their hearts. We work collaboratively to complement each other’s strengths, and we laugh often.” How can the healthcare industry in the region be improved? “The industry as a whole is recognizing the importance of community-based organizations like ARISE in achieving successful outcomes for individuals. Certain elements of the

34 - 2018 CNY Healthcare Guide

independent living philosophy are being embraced, such as advocacy, a cross-disability focus, and peer supports. ARISE is committed to providing services and supports to the whole person so that he can successfully live as independently as possible in our community. What do you do for fun? “I am a longtime runner and enjoy gardening. I love spending time with my 12-year-old daughter, whose current passion is the chef Jacques Pepin.”

Theresa Glessner Chief nursing officer; Eastern Region Hospitals of Rochester Regional Health With the organization since: With Rochester Regional Health since 2004; with Eastern Region since 2016. Since what year in the current position: 2016. Education: Doctor of Nursing Practice, University of Rochester, 2010; Master’s degree in nursing, acute care nurse practitioner, University of Kentucky; Bachelor of Science in Nursing degree, Eastern Kentucky University; Associate of Applied Science degree in nursing, Monroe Community College. Career Highlights: “My frontline nursing experience focused mainly in critical care and emergency medicine. As a nurse practitioner, I worked in vascular surgery and emergency medicine. My leadership experience includes being nurse manager of the cardiothoracic units at Rochester General Hospital; director of clinical education, nursing research at the Isabella Graham Hart School of Nursing; and currently chief nursing officer, the Eastern Region Hospitals.” Current affiliations: Rochester Regional Health; Newark Wayne Community Hospital and Clifton Springs Hospital. How do you describe your managerial philosophy or approach? “I am a transformations leader who empowers others through mentorship and coaching to become emerging leaders. I put the patients at the center of everything that I do and when making difficult decisions I determine the effect of the decision on the care of patients.” What type of skill set do you possess which make you an effective leader? “I have experience in nursing education and have held

progressive nursing leadership positions which when enhanced with my clinical expertise allow me to have the knowledge and understanding to effectively lead a complex team of nurses and nurse leaders in making the right decisions for both their teams and the patients.” How can the healthcare industry in the region be improved? “There is a nursing shortage and recruitment of nurses is very difficult and the need for nurses is rising. Programs to assist those interested in nursing and health care would be a great asset to our region.” What do you do for fun? “I love to be with my family and I love anything active that I can do outdoors.”

honestly with my staff as I am a firm believer in transparency. I respect the members of my team and provide them with support and guidance. I do not micromanage and believe we can all contribute to the success of our organization as well as learn from each other.” How can the healthcare industry in the region be improved? “The healthcare industry is rapidly changing. Because healthcare dollars are limited, we need to continue to develop strong and meaningful collaborations to efficiently manage the healthcare needs of the community.” What do you do for fun? Snowshoeing, walking, running, traveling.

Valerie Favata

Vance M. Brown

Vice president and chief nursing officer, Oswego Health With Oswego Health since? 2007. Since what year in the current position? 2008. Education: Bachelor of Science in Nursing degree from Florida International University; Master of Science degree in health services administration, New School University Career Highlights: “Working with a highly trained nursing staff that strives to provide exceptional and compassionate care each and every day; 2016 Joint Commission triennial survey concluded with zero nursing deficiencies.” Current affiliations: Oswego Health Homecare Professional advisory committee; Oswego Health Homecare Board of Managers, member; New York Organization of Nurse Executives Education and Practice Committee, secretary; CNY Organization of Nurse Executives and Leaders; Farnham Family Services, board member. How do you describe you managerial philosophy or approach? “I believe that a successful team comes from a culture of trust and accountability. I lead my team through coaching and providing support for individual growth opportunities. Building supportive relationships and insisting on an environment of mutual respect are important components of my management approach.” What type of skill set do you possess which make you an effective leader? “Leadership strengths: I communicate openly and

President and CEO, Bassett Healthcare Network With the organization since? July 1, 2014. Education: Undergraduate degree in biological sciences from Stanford University in Palo Alto, Calif.; medical degree from Yale University School of Medicine in New Haven, Conn. Completed postgraduate residency training in family medicine at the University of North Carolina Hospitals. Career Highlights: With a background in family and emergency medicine, assumed leadership of Bassett July 1, 2014. Bassett Healthcare Network is an integrated health care system that provides care and services to people living in a 5,600 square mile region in Upstate New York. The organization includes six corporately affiliated hospitals, as well as skilled nursing facilities, health centers and health partners in related fields. Previously, served as chief medical officer at MaineHealth, the largest integrated health system in the three Northern New England states. Prior to returning to his native state of Maine in 2008, served as the chairman of the department of family medicine at the Cleveland Clinic. Current affiliations: Board certified in both family medicine by the American Board of Family Medicine and in internal medicine by the American Board of Internal Medicine.

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2018 CNY Healthcare Guide - 35

Hospitals of CNY Auburn Community Hospital Address

17 Lansing St. Auburn, NY 13021

General Information 315-255-7011

Website

www.auburnhospital.org

President and CEO

Scott A. Berlucchi

Medical Director or equivalent John Riccio, MD

Number of Employees 1,025

Licensed Physicians

Not provided

Number of Beds 99

n Auburn Community Hospital was named as 2017 Most Wired Hospital by HealthCare’s Most Wired survey, conducted between Jan. 15 and March 15, 2017. The results were published by Hospitals & Health Networks (H&HN). According to the survey, medical centers like Auburn Community Hospital are using smart phones, telehealth and remote monitoring to create more ways for patients to access health care services and capture health information. This year’s results show: Most Wired hospitals are transforming care delivery with knowledge gained from data and analytics. They are investing in analytics to support new delivery models and effective decision-making and training clinicians on how to use analytics to improve quality, provide access and control costs.

Outpatient Visits in 2016

Bassett Healthcare Network

Visits to Emergency Department in 2016

Address

Inpatient Visits in 2016 5,045

16,477

1 Atwell Road Cooperstown, NY 13326

28,37

Number of Surgeries in 2016 7,436

n The American College of Radiology announced in 2017 that Auburn Community Hospital’s state-of-the-art MRI was granted accreditation. The hospital features and MRI system that provides images of superior quality. The hospital also is partnering with the University of Rochester Medical Center imaging department to provide the best services available in the area.

General Information

1-800-227-7388

Website

www.bassett.org

President & CEO

Vance M. Brown

Medical Director or equivalent William LeCates, MD

Number of Employees 4,200

Licensed Physicians

Not provided

Number of Beds

36 - 2018 CNY Healthcare Guide

330

Inpatient Visits in 2016 13, 654

Outpatient Visits in 2016 760,682

Visits to Emergency Department in 2016 58,618

Number of Surgeries in 2016 11,501

n In 2017 Bassett Healthcare Network honored with the Healthcare Association of New York State’s (HANYS) 2017 Pinnacle Award for Quality and Safety for a program that improved the management and outcomes of patients with diabetes and high blood pressure. n In June 2017 physician William LeCates was appointed vice president of medical affairs for Bassett Medical Center in Cooperstown. n Ronette Wiley was appointed executive vice president (VP) and chief operating officer for Bassett Medical Center. Wiley previously served as VP of performance improvement and care coordination and chief compliance cfficer at Bassett Medical Center since 2008. n All school-based health centers in the Bassett Healthcare Network earned patient-centered medical home status from the National Committee for Quality Assurance. n In May 2017 Bassett Healthcare Network surgeons began offering robot-guided partial knee replacement at A.O. Fox Hospital in Oneonta, part of Bassett Healthcare Network.

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2018 CNY Healthcare Guide - 37

Crouse Health

F.F. Thompson Hospital

Address

General Information

n In February 2017 Scott Bonderoff was appointed president of Bassett Healthcare Network – O’Connor Hospital, Delhi, NY. Bonderoff has been with Bassett Healthcare since 2001 and was vice president of patient services and ancillary support at Bassett Medical Center since 2010.

Website

Chief Executive Officer

President & CEO

Medical Director or equivalent

Number of Employees

Cortland Regional Medical Center

Licensed Physicians

Number of Beds

n In April 2017, A.O. Fox Hospital adopted the same electronic medical record in place across the system, completing the transition to a single, network-wide electronic health record for the benefit of patients.

Address

134 Homer Ave. / PO Box 2010 Cortland, NY 13045

736 Irving Ave. Syracuse, NY 13210 315-470-7111

www.crouse.org Kimberly Boynton

Seth Kronenberg, MD 3,351 944

506 acute care 25 critical access

Inpatient Visits in 2016

142

162-acute care facility with attached 80-bed residential care center

Inpatient Visits in 2016 3500+

Outpatient Visits in 2016 108,000+

Visits to Emergency Department in 2016 20,000+

Number of Surgeries in 2016 2500+

n Cortland Regional acquired and installed a state-of-the-art, onsite MRI (Siemans 1.5T Magnetom Aera) in January 2017. In August 2017, the hospital added urology services in partnership with Upstate Urology. In September 2017, the medical center announced a non-binding, letter of intent to affiliate with the Guthrie Clinic. Next steps include a formal due diligence process to arrive at a formal, binding agreement. Once finalized, this affiliation agreement must be submitted to NYS for final approval.

n Crouse Health in July 2017 opened phase 1 of its new Pomeroy Emergency Services; added nine new ICU rooms to accommodate growing neurosciences program; received national quality recognition for stroke and cardiac care; and was awarded $16 million in state funding for expansion of substance abuse treatment services. The hospital also initiated capital campaign to expand Baker Regional Neonatal Intensive Care Unit.

38 - 2018 CNY Healthcare Guide

5,685

n In 2017, F.F. Thompson Hospital became the first in the state to be named a Center of Excellence in Hernia Surgery by the independent, nonprofit Surgical Review Commission. It also received recognition as a Center of Excellence in Robotic General Surgery from the SRC.

n In May 2017 Crouse announced a clinical affiliation with Northwell Health, an innovative, well-regarded healthcare system based in New Hyde Park, NY. Officials say this alignment is not a merger or acquisition, but rather a partnership that will provide the Crouse Health with opportunities to enhance services, share ‘best practices’ around patient experience and quality, and support its ability to expand access to care — locally and regionally. Crouse will continue to provide — and develop — services for which hospital and its physicians are recognized leaders: to provide the best in patient care and promote community health.

Number of Beds

113

Inpatient Visits in 2016

18,000

Medical Director or equivalent 740

403

Number of Surgeries in 2016

Licensed Physicians

1,627

91,460

President and CEO

Russell Firman, MD

David E. Baum

Visits to Emergency Department in 2016

Number of Employees

Michael F. Stapleton, Jr.

370,000

Website

Mark Webster

www.thompsonhealth.org

Outpatient Visits in 2016

www.cortlandregional.org

585-396-6000

24,852

General Information 607-756-3500

350 Parrish St. Canandaigua, NY 14424

234,894 27,652 7,204

n In the summer of 2017, Thompson opened a 12-bed observation unit to accommodate patients who require evaluation and treatment for a short period of time and are considered to be on “observation status” based on a set of criteria established by the Centers for Medicare & Medicaid Services. n As a longtime advocate of breastfeeding, the hospital opened a new lactation suite in 2017, benefitting both new moms from the community and associates who return to work while breastfeeding. n New procedures offered through the hospital include endovascular aneurysm repair, corneal transplants and minimally-invasive carpal tunnel surgery. n For the third consecutive year, UR Medicine’s Thompson Health was named to the “150 Top Places to Work

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Finger Lakes Health Address

196 North St. Geneva, NY 14456

General Information 315-787-4000

Website

www.flhealth.org

President and CEO

Jose Acevedo

Medical Director or equivalent

Number of Surgeries in 2016

Not provided n Finger Lakes Gastroenterology in 2017 became part of Finger Lakes Health and added a provider, physician Christine Yu.

n It added a third provider to Geneva General Dermatology Associates, dermatologist Amanda Carpenter. n It added another provider to Interlakes Orthopaedic Surgery, orthopedic surgeon Guy Klein, who specializes in joint replacement.

1,770

n It added a general surgeon at Geneva General Surgical Associates, Mark Ilko.

223

n It welcomed back pediatrician Grace Freier at Lifecare Medical Associates.

Jason Feinberg, MD

Number of Employees Licensed Physicians Number of Beds 660

Inpatient Visits in 2016 Not provided

Outpatient Visits in 2016 Not provided

Visits to Emergency Department in 2016 Not provided

Health Services program at Soldiers & Sailors Memorial Hospital. n It expanded its urgent care hours in Geneva and Seneca Falls. n Finger Lakes Health’s Rehabilitation Services has expanded services to offer evening hours in Penn Yan and Geneva, as well as offering new services including the STOP Sports Injuries Program; a free outreach program to educate high school athletes, coaches and parents on a wide range of topics related to preventing sports injuries; and a free consultation service to help community-dwelling older adults, ages 65 and older, active, fall free and living at home.

Little Falls Hospital Address

140 Burwell St. Little Falls, NY 13365

n It welcomed primary care physicians Joseph Hinterberger to Dundee Family Health Center and Vy Le to Pre-Emption Family Medicine.

General Information

n It welcomed a new psychiatrist, Stephanie Achilles, to the Behavioral

President & CEO

315-823-1000

Website

www.lfhny.org

2018 CNY Healthcare Guide - 39

Michael L. Ogden

Medical Director or equivalent Luis Oceguera

Number of Employees 363

Licensed Physicians 370

Number of Beds 25

Inpatient Visits in 2016 758

Outpatient Visits in 2016 31,353

Visits to Emergency Department in 2016 15, 444

Number of Surgeries in 2016 1,262

Little Falls Hospital in 2017 received the following accolades:

n Outstanding 4- out of 5-star rating for patients experience of care (HCAHPS) n Guardian of Excellence Award in Ambulatory Surgery by Press Ganey Association. Consistently achieved 95 percent or above for performance in patient experience. n Accredited by the Joint Commission – “The Gold Seal of Approval.”

Mohawk Valley Health System Address

1656 Champlin Ave. New Hartford, N.Y. 13413

General Information 315-624-6000

Website

www.mvhealthsystem.org

CEO/President

Scott H. Perra

Medical Director or equivalent Michael F. Trevisani

Number of Employees

5,010 (4,259 full time equivalent)

Licensed Physicians 810

Number of Beds

571 acute care beds, 202 long-term care beds

Inpatient Visits in 2016 23,452

Outpatient Visits in 2016 636,21

Visits to Emergency Department in 2016 78,265

Number of Surgeries in 2016 15,695

n In April 2017, it was announced that Mohawk Valley Health System (MVHS) has been awarded the $300 million Health Care Facility Transformation grant to create an integrated healthcare delivery system in Oneida County. In November 2017, MVHS revealed the site plan and outline of its new regional healthcare campus. The result of the months of planning and work is an integrated healthcare campus with a 373-bed, 672,000-square-foot facility and 1,550-car parking structure on 25 acres in downtown Utica. In collaboration with the MVHS outreach team, architects have advanced the site plan and design and engaged more than 2,000 individuals throughout the community to obtain feedback and guidance regarding the design of the new hospital and its integration with the surrounding downtown area. n The Mohawk Valley Health System (MVHS) has opened a new service that provides advanced neuroendovascular care that treats complex vascular conditions of the brain including stroke, carotid stenosis, dissections, brain aneurysms, brain and spine arteriovenous malformations and more. n Forbes Magazine ranked St. Elizabeth College of Nursing (SECON) on its list of the country’s top two-year trade schools. SECON was ranked third of the list’s 30 schools based upon students’ post-graduate earnings, along with the schools’ affordability and quality. n MVHS acquired the daVinci Si Surgical System. Surgeons at MVHS are currently using the system for urological surgery, with plans to expand to include surgeries in the areas of gynecologic, thoracic, cardiac and general surgery in the future. n MVHS received the Mission: Lifeline Bronze Receiving Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association for the treatment of patients who suffer severe heart attacks. n St. Elizabeth Medical Center’s Trauma Center was verified as a Level III Trauma Center by the Verification Review Committee, an ad hoc committee of the Committee on Trauma of the

40 - 2018 CNY Healthcare Guide

American College of Surgeons. This achievement recognizes the Trauma Center’s dedication to providing optimal care for injured patients. n Faxton St. Luke’s Healthcare (FSLH), an affiliate of MVHS, received the American Heart Association/American Stroke Association’s Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll Elite Plus. The award recognizes FSLH’s commitment and success ensuring that stroke patients receive the most appropriate treatment. n The MVHS Sleep Disorders Center received its five-year reaccreditation from the American Academy of Sleep Medicine (AASM). It was the first sleep center in the Greater Utica-Mohawk Valley area to earn this distinction, dating back to 1997. n MVHS’s Prevent T2 diabetes prevention program, part of the Central New York Diabetes Education Program (CNY Diabetes), was awarded full recognition from the Center for Disease Control and Prevention’s (CDC) Diabetes Prevention Recognition Program (DPRP) for the second year in a row. The program became the first in Oneida County to receive full recognition in November 2016. n Elizabeth Kosakowski, an American Health Information Management Association trainer and director of Health Information Management for MVHS, received an award for Clinical Preceptor of the Year from the New York State Health Information Management Association. She is one of 11 award recipients from across New York state.

Newark-Wayne Community Hospital Address

1200 Driving Park Ave. Newark, NY 14513

General Information 315-332-2022

Website

www.rochesterregional.org/locations/hospitals/newark-wayne-community-hospital

President, Eastern Region Dustin Riccio

Medical Director or equivalent Pamela Polashenski

Number of Employees

PREPARED. NOT JUST FOR A JOB. FOR YOUR LIFE’S WORK.

Como se dice, “Where does it hurt?” Nazareth College nursing students frequently volunteer at Rochester’s Centro De Oro, an Hispanic senior center, providing health and wellness care to participants. To prepare our students for these diverse practice experiences, Nazareth’s nursing curriculum examines how cultural assumptions can impact — and impede— patient care. Nazareth’s transcultural nursing practice transforms patient outcomes, and equips students with the skills, experiences, and insight to be compassionate care providers.

4245 East Avenue, Rochester, New York 585-389-2525 • naz.edu/nursing

707

NazNursingAd_MOD_17_FINAL.indd 1

Gene F. Morreale

to receive an “A” in New9/8/17 York state. 1:27 PM

Ofrona Reid

n In the fall of 2017, Oneida Healthcare hospital, in affiliation with Roswell Park Cancer Institute from Buffalo, opened a Cancer Care program in Oneida providing access to oncology specialist, clinical trials, infusion, telemedicine, and survivorship. The 12-chair infusion program located in Oneida is the first step of a three-phase plan to deliver comprehensive oncology that meets National Cancer Institute standards of care, which is currently not available in Central New York.

Licensed Physicians

Medical Director or equivalent

Number of Beds

Number of Employees

Inpatient Visits in 2016

Licensed Physicians

Outpatient Visits in 2016

Number of Beds

Visits to Emergency Department in 2016

Inpatient Visits in 2016

Number of Surgeries in 2016

Outpatient Visits in 2016

120

8,408

79,299 27,219 4,585

n The hospital in 2017 created the New Patient Access Center, which greatly enhances patient experience and improves the admission process.

Oneida Healthcare Address

321 Genesee St. Oneida, NY 13421

General Information 315-363-6000

Website

www.oneidahealthcare.org

President & Chief Executive Officer

989 143 101

3,191

168,447

Visits to Emergency Department in 2016 24,208

Number of Surgeries in 2016 3,629

n For a third consecutive time in the fall of 2017, Oneida Healthcare hospital received an “A” from The Leapfrog Group for its commitment to keeping patients safe and meeting the highest safety standards in the U.S. It’s the only area hospital to receive an “A” for patient safety throughout Onondaga, Oswego, Madison, Oneida, Cayuga and Herkimer counties. Oneida Healthcare’s hospital is only one of seven hospitals

n Oneida Healthcare hospital received national recognition for patient satisfaction in 2017. It was ranked in the top 10 percent of the nation by Healthgrades and was awarded the Women’s Choice Award for 100 Best Hospitals for Patient Experience for the second consecutive year. n Continuing its vision of being one of the first in providing state-of-the-art technology to Central New York, Oneida Healthcare hospital added a 128 Slice CT Scanner to its imaging services department, which reduces patient radiation by 30 to 50 percent and pro-

2018 CNY Healthcare Guide - 41

duces improved imaging results; and Tru-D SmartUVC, an ultraviolet light which completely disinfects patient rooms and further reduces hospital acquired infections. n Quick Care, a non-emergency walkin care office, expanded its days and hours to seven days a week and evenings to provide residents of Madison and Oneida counties with access to convenient, low cost non-emergency care. Quick Care was previously only open a few days a week with limited hours. n In 2018, Oneida Healthcare hospital will be adding to its network of services: wound care, podiatry and vascular. All three patient services will be located in Oneida and are planned to be operational in the spring. Oneida Healthcare will also be growing its primary care network in 2018.

Oswego Health Address

110 West Sixth St. Oswego, NY 13126

General Information 315-349-5500

Website

www.oswegohealth.org

President and Chief Executive Officer Michael Harlovic

Medical Director or equivalent Renato Mandanas

Number of Employees 1,231

Licensed Physicians 240

Number of Beds 164

Inpatient Visits in 2016 28,830

Outpatient Visits in 2016

14,162 (Central Square) 22,727 (Fulton)

Visits to Emergency Department in 2016 28,830

Number of Surgeries in 2016 5,967

n In 2017, Oswego Heath welcomed Michael Harlovic as its new president and CEO. He has more than 31 years of healthcare leadership experience. He began his career as a nurse and has dedicated 31 years of his life to developing the best healthcare

services for patients. As CEO at two previous hospitals, he concentrated on building services that attract patients, physicians and staff. The keys to this success are reinforcing high quality, but also offering the best patient experience. A Pittsburgh hospital he led, Allegheny Valley Hospital, was ranked by Healthgrades as one of the top 50 community hospitals in the United States.

Rome Memorial Hospital

n Oswego Hospital earned its third consecutive “A” from The Leapfrog Group in the spring of 2017. By earning an “A,” Oswego Hospital is recognized for providing the highest quality of patient care. Oswego Hospital was the only hospital in Oswego and Onondaga counties to earn this top honor. The award was also presented to Oswego Hospital for the fall and spring of 2016.

President and CEO

n Oswego Health continued its collaboration with Syracuse Orthopedic Specialists as the surgeons provided care, including total joint replacements in Oswego Hospital’s surgery center. Joining Oswego Health orthopedic surgeon John Ayres in providing care at the health system from SOS are physicians Seth Greenky, J. Alan Lemley, Brad Raphael, and Glenn Axelrod. n Along with welcoming new leadership, joining Oswego Health were several new physicians. Welcomed to the health system were Ayesha Turner (OB/GYN); Christina Yambo (family medicine); Lola Ojutalayo (cardiology); Jeffrey DeSimone, (bariatric surgeons) and Kenneth Cooper (bariatric surgeons); and two general surgeons, Theresa Ruddy and Yuriy Zhurov. n The health system unveiled two key new services needed within the community. They are the Center for Wound Care at Oswego Health and the Center for Weight Loss and Surgery at Oswego Health. Both services have been well-received by residents. n Oswego Health was awarded a $13 million state grant to renew its Behavioral Health Services (BHS). Following the grant award, the health system purchased the former Prime Chopper building in Oswego and will completely transform the facility into an attractive, well-maintained facility, where residents can receive this specialized care.

42 - 2018 CNY Healthcare Guide

Address

1500 N. James St. Rome, N.Y. 13440

General Information 315-338-7000

Website

www.romehospital.org David W. Lundquist

Medical Director or equivalent Andrew Bushnell

Number of Employees 1,091

Licensed Physicians 203

Number of Beds

130 acute care, 80 skilled nursing

Inpatient Visits in 2016 4,209

Outpatient Visits in 2016 137,557

Visits to Emergency Department in 2016 30,663

Number of Surgeries in 2016 2,235

n Urgent care is now available in Rome at Physicians Urgent Care at Griffiss, located in the Mohawk Glen medical building. In an agreement with Rome Memorial Hospital, Slocum Dickson Medical Group is staffing the new urgent care with onsite physicians working in collaboration with nurse practitioners and physician assistants to provide expert, personal medical care for minor illnesses and injuries. n The hospital’s Women’s Imaging Center has been designated a Breast Imaging Center of Excellence by the American College of Radiology (ACR), which validates the hospital’s commitment to the highest quality standards in imaging. The hospital received the prestigious achievement by earning ACR accreditation in mammography, stereotactic breast biopsy, and breast ultrasound (including ultrasound-guided breast biopsy) and breast MRI. n For the third consecutive year, Rome Memorial Hospital has been recognized as a regional leader among hospitals for avoiding hospital-acquired infections and other preventable

complications and was recognized by Excellus BlueCross BlueShield with a Quality Leader Award for its efforts to protect patients from hospital-acquired infections. n The Sleep Disorders Center at Rome Memorial Hospital has earned a fiveyear accreditation from the American Academy of Sleep Medicine (AASM). The American Academy of Sleep Medicine assesses sleep medicine facilities to ensure that those in the field of sleep medicine provide excellent healthcare and enhance the awareness of sleep as an important element for health, public safety and the quality of life. n Rome Memorial Hospital’s Residential Health Care Facility (RHCF) has been named a top performing nursing home by the NYS Department of Health. The RHCF is the only such facility in Oneida County, and one of only 42 statewide, to achieve the top quintile in each Nursing Home Quality Initiative (NHQI) over the last three years. The RHCF, an 80-bed skilled nursing facility which is located on the hospital’s third floor, provides longterm care, as well as short-term rehab and respite care programs. n The Community Recovery Center of Rome Memorial Hospital has been awarded a three-year certification by the state Office of Alcoholism and Substance Abuse Services (OASAS) for its chemical dependence outpatient services. The Community Recovery Center, now offers a Medication-Assisted Treatment program. Medications used to treat opioid addiction and alcohol dependence, such as Vivitrol, Suboxone, Revia, Naltrexone, and Campral, are now available at the CRC located in downtown Rome at 264 W. Dominick St. n Rome Memorial Hospital has been awarded a renewal of its three-year accreditation by the American College of Radiology (ACR) for Magnetic Resonance Imaging (MRI) services. Rome Memorial Hospital’s Magnetic Resonance Imaging (MRI) team is now certified to perform MRIs on patients with magnetic resonance conditional Implanted Cardioverter Defibrillators (ICD). n Rome Medical Practice welcomed pulmonologist Mohammed Seedat and family nurse practitioner Katherine M. Freeman. The practice specializes in providing care for patients with

New Center for Cancer Care in Watertown to Open in the Fall Samaritan Medical Center in the fall of 2018 will open its Walker Center for Cancer Care, a full range of cancer services in a single convenient location. The new 22,000 square feet facility will feature 16 chemotherapy treatment stations, a new bunker room to house a new Linac accelerator and a rooftop garden overlooked by treatment stations. lung disorders and diseases, and sleep disorders. Pulmonologist Seedat was also named medical director of Cardiopulmonary Services at Rome Memorial Hospital. n Rome Medical Practice welcomed urologists Brent E. Carlyle, Wael F. Muakkassa and Bashar Omarbasha. They are affiliated with AMP Urologists in Syracuse.

Samaritan Medical Center Address

830 Washington St. Watertown, NY 13601

General Information 877-888-6138

Website

www.samaritanhealth.com

Chief Executive Officer

Thomas H. Carman

Medical Director or equivalent Mario Victoria

Number of Employees 1692

Licensed Physicians

Not provided

Number of Beds 290

Inpatient Visits in 2016 8,529

Outpatient Visits in 2016 86,107

Visits to Emergency Department in 2016 50,483

Number of Surgeries in 2016 6,934

n Samaritan Medical Center in the fall of 2018 will open its Walker Center for Cancer Care, a full range of cancer services in a single convenient location. The new 22,000 square feet facility will feature 16 chemotherapy treatment stations, a new bunker room to house a new Linac accelerator and a rooftop garden overlooked by treatment stations. n The hospital’s Center for Women and Children opened in 2017 its brand new labor and delivery unit. · Former labor and delivery area will be renovated during the first semes-

2018 CNY Healthcare Guide - 43

ter of 2018 to create eight brand new mother-baby rooms to accommodate families after delivery and prior to discharge. n Construction begins on new entrance and dedicated parking for families and visitors to the Center for Women and Children. The project will start in April 2018 and will complete late in 2019. n Samaritan Medical Center also received a $9.8 million healthcare facility transformation award, which will be used to transform its Medical Plaza on Outer Washington Street into a new outpatient comprehensive healthcare center, develop a regional comprehensive women’s health center, and grow new wellness, prevention and education programs.

St. Joseph’s Health Address

301 Prospect Ave. Syracuse, NY 13203

General Information

1-888-ST.JOES-1

Website

President & CEO

Leslie Paul Luke

of Excellence.

Joseph W. Spinale

n It launched its 150th anniversary capital campaign “Legacy of Caring.”

Medical Director or equivalent Number of Employees 5,480

n It continued expansion of its care network throughout Central New York

Licensed Physicians 826

Inpatient Visits in 2016

Syracuse VA Medical Center

Outpatient Visits in 2016

Address

Number of Beds 451

27,052

596,000

Visits to Emergency Department in 2016 65,499

General Information

11,731

Website

315-425-4400

Number of Surgeries in 2016 n St. Joseph’s Health received several accolades in 2017. Among them as Best Regional Hospital by U.S. News and World Report. It also received a Five-Star Recipient from Healthgrades Excellence Award and the Women’s Choice Award. n St, Joseph’s will open in the summer of 2018 its new Cardiovascular Center

www.sjhsyr.org

800 Irving Ave. Syracuse, NY 13210

www.syracuse.va.gov

Medical Center Director Judy Hayman

Medical Director or equivalent

S. Asif Ali, M.D., chief of staff

Number of Employees 1,700

Licensed Physicians 119

Number of Beds 136

Inpatient Visits in 2016

MAURO-BERTOLO THERAPY SERVICES, P.T., P.C. Partnering with physicians for improved patient outcomes CONFIDENTLY CHOOSE HCR HOME CARE • Nursing • Physical Therapy • Occupational Therapy • Speech Therapy • Medical Social Work • Home Health Aides • Nutrition Services • Health Home Care Management

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44 - 2018 CNY Healthcare Guide

Physical Therapy providing the most advanced and up-to-date treatment techniques in: Spine Care • Chronic Pain • Orthopedic & Sports Injuries Hand & Wrist Therapy • TMJ & Craniofacial Pain One of the few practices with specialized rehabilitation for Women’s and Men’s Health Issues, including Incontinence • Pelvic Disorders • Post Prostatectomy • Obstetrical Pain • Cicero Professional Building – 6221 State Route 31, Suite #103 – Cicero, NY 13039

Phone (315) 699-1009 • Fax (315) 699-1094

7,234

Outpatient Visits in 2016

678,581 (includes all seven outpatient facilities)

Visits to Emergency Department in 2016 14,165

Number of Surgeries in 2016 4,142

nÂ In November 2017 the Syracuse VA appointed physician Steven W. Brose as the new chief of the spinal cord injury and disabilities service at Syracuse VA Medical Center. Brose will oversee delivery of health care to veteran patients with spinal cord injuries and other related disorders and disabilities at the medical centerâ&#x20AC;&#x2122;s Spinal Cord Injury and Disorder Center. Brose comes to the Syracuse VA from the SCI service in Cleveland, Ohio, where he served as medical director of the Spinal Cord Injury Outpatient Clinic at the Louis Stokes VA Medical Center and as professor of specialty medicine at Ohio University. n Brose earned a Bachelor of Science Degree from Ohio University in Athens in 2001 and Doctor of Osteopathic Medicine degree in 2005. He then proceeded with residency training in physical medicine and rehabilitation at the University of Pittsburgh Medical Center, where he also served as chief resident and then spinal cord injury fellow. Board-certified in both physical medicine and rehabilitation and spinal cord injury medicine, Brose is a funded investigator in electrical stimulation for bowel and bladder management and is a recent recipient of a three year, $1.65 million merit review grant investigating the clinical application of genital nerve stimulation to inhibit bladder hyperreflexia in persons with SCI. He is an associate editor of both the American Journal of Physical Medicine and Rehabilitation Journal of Spinal Cord Medicine, and is an active participant of the research and awards committee at the American Spinal Injury Association where he recently designed a fellowship award program to recognize distinguished members of the field.

Brian

Stylist CANAL EDGE HAIR SALON 107 State Street Phoenix NY 13135

Sunday

Closed Monday Off Tuesday Off Wednesday 9:00-6:00 Thursday 9:00-6:00 Friday 9:00-6:00 Saturday 9:00-3:00

(315) 402-4145

Healthcare for your future.

n The new Binghamton 25,000 square foot Community Based Outpatient Clinic (CBOC) located at 203 Court Street, was officially opened in April 2017.

2018 CNY Healthcare Guide - 45

families throughout Central and Northern New York to be used by those in need of life-saving medical treatments and for medical research.

Upstate Cord Blood Bank Already in Operation SUNY Upstate in February 2017 opened the Upstate Cord Blood Bank. The $15 million, 20,000 square foot facility features a stateof-the-art processing laboratory and cryogenic storage containers that can store nearly 14,500 units of cord blood. The building is located on Upstate’s Community Campus. The bank will collect, test, process, store and distribute umbilical cord blood donated by families throughout central and northern New York to be used by those in need of life-saving medical treatments and for medical research.

Upstate University Hospital

(Downtown Campus, 409; Community Campus 326)

Address

Outpatient Visits in 2016

750 East Adams St. Syracuse, NY 13210

General Information 877-464-5540

Website

www.upstate.edu/hospital/

President and Health System CEO ielle

Laraque-Arena, MD, FAAP Dan-

Interim CEO of Upstate University Hospital Steven Scott

Medical Director or equivalent Anthony Weiss

Number of Employees 9,800

Licensed Physicians 1,110

Number of Beds 735

Inpatient Visits in 2016 31,550

331,228

Visits to Emergency Department in 2016 94,242

Number of Surgeries in 2016 21,076

n in 2017 Upstate opened the Upstate Cord Blood Bank. The $15 million, 20,000 square foot facility features a state-of-theart processing laboratory and cryogenic storage containers that can store nearly 14,500 units of cord blood. The building is located on Upstate’s Community Campus. The bank will collect, test, process, store and distribute umbilical cord blood donated by

46 - 2018 CNY Healthcare Guide

n Upstate University Hospital performed the first Mako Total Knee replacement in New York state outside of the greater New York metropolitan area Feb. 9, using the Mako Robotic-Arm Assisted Surgery System. Mako Robotic-Arm Assisted Surgery System for total knee replacement is being phased in throughout the country and only about 50 or so medical facilities nationwide have the ability to do total knee replacement using Mako technology, including Upstate. Upstate has used the system for partial knee and hip replacements since late 2014, but FDA only recently approved the system for total knee replacements. n Upstate Medical University’s ALS Research and Treatment Center has been certified as a Treatment Center of Excellence by the national ALS Association and its Upstate New York chapter. The certification, which Upstate has received previously, signifies that the center exhibits the highest levels of established national standards of care in the management of ALS. In addition, the national association and local chapter have both awarded separate grants of $25,000 to benefit patient care. Upstate treats nearly 185 patients with ALS, or amyotrophic lateral sclerosis, throughout the region. n Upstate University Hospital’s care for stroke and heart failure has achieved high marks from the American Heart Association (AHA), which offered the recognition in conjunction with the American Stroke Association and the American College of Cardiology. When it comes to stroke care, Upstate is honored with the Get With The Guidelines – Stroke Gold Plus Achievement Award with Target: Stroke Honor Roll Elite Plus. The award recognizes the hospital’s commitment to providing the most appropriate stroke treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence. Upstate received the same honor last year. For heart failure care, Upstate received the Get With The Guidelines–Heart Failure Gold Plus Quality Achievement Award, which recognizes the hospital’s implementation on specific quality improvement measures outlined by the American

Heart Association/American College of Cardiology. The honor recognizes the work of Upstate’s Downtown and Community campuses. n Upstate Golisano Children’s Hospital will offer for the first time a three-year pediatric fellowship with a special focus on treating child abuse and neglect. Upstate is one of only two institutions in New York to offer a fellowship in child abuse pediatrics; the other is Maimonidies Medical Center in Brooklyn. Thirty institutions nationwide offer the child abuse pediatric fellowship. The American Board of Pediatrics certified child abuse pediatrics as a specialty in 2009.

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n One of the state’s top performing heart surgeons was appointed as division chief of cardiac surgery at Upstate. Physician G. Randall Green will also serve as co-director of the Upstate Heart Institute and associate professor of surgery. The Upstate Heart Institute is a presidential priority in Upstate’s recently launched strategic plan, which calls for strengthening Upstate’s cardiovascular service by expanding existing cardiology and cardiovascular services, including the ECMO program, adopting new state-of-theart cardiac intervention and surgical modalities. n The Central/Eastern New York Lead Poisoning Resource Center at Upstate Medical University has been awarded $1.25 million over five years (2017 to 2021) by the New York State Health Department to continue its work as one of three lead resource centers in the state and the only center of its kind in the central and eastern New York, covering 31 counties. n Upstate University Hospital’s Community Campus has received national recognition for its outstanding surgical outcomes for patients. The American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP®) has recognized the Upstate Community Campus as one of only 68 out of nearly 700 ACS NSQIP participating hospitals to have achieved meritorious outcomes for surgical patient care. It is the only hospital in Syracuse to receive the recognition. This is the second consecutive year that Upstate’s Community Campus has received this honor.

We see people, not patients. At Bassett Healthcare Network, we don’t see cases or conditions. We see people — neighbors and friends — taking on challenges. And we’re here to help, any way we can. In many communities including Clinton, Herkimer, Little Falls and Oneida, Bassett is here for you.

1-800-BASSETT bassett.org

Bassett Healthcare Network 2018 CNY Healthcare Guide - 47

Hospital Quality

uality in hospitals can be described as “doing the right thing, at the right time, in the right way—and having the best possible results.” This report provides information on how well some of the hospitals in Upstate New York care for patients with a wide range of health problems. It can help you choose a hospital for yourself and provide useful information for your loved ones if they need hospital care. A particular hospital might do a very good job on some health problems and not such a good job on others. Whenever people go to the hospital, they risk getting a new health problem while get-

ting medical care for an existing problem. Hospitals vary in how well they protect patients from these risks. Your doctor, or the specialist or surgeon he or she recommends, may be highly skilled, but hospital quality also depends on how well all the hospital staff, such as the nurses, take care of you, and on how well the hospital is organized. A hospital’s overall quality cannot be expressed by its scores on these measures alone. Indicators do not currently exist to measure how well hospitals treat every type of illness or patient that they care for.

Source: https://profiles.health.ny.gov/

Auburn Community Hospital, Auburn Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

Clifton Springs Hospital and Clinic, Clifton Springs Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

27 mins 0.57 per 1,000 0.77 per 100 64.11% 17.40% 94.70%

22 mins 0.62 per 1000 2.15 per 100 70.% 16.50% 99.29%

Community Memorial Hospital, Hamilton Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care 48 - 2018 CNY Healthcare Guide

35 mins N/A N/A 75.56% 15.20% 98%

Cortland Regional Medical Center, Cortland Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

Crouse Hospital, Syracuse

Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

24 mins 0.86 per 1000 1.32 per 100 65.11% 15.90% 95.89%

F F Thompson Hospital, Canandaigua

Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections– Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

38 mins 0.72 per 1000 0.57 per 100 `66.56% 16.60% 97.86%

Faxton-St Lukes Healthcare St Lukes Division, Utica

Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

Geneva General Hospital, Geneva

Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

22 mins 0.00 per 1000 1.38 per 100 66.33% 16.30% 94.27%

54 mins 0.78 per 1000 1.71 per 100 64.22% 16.40% 95.15%

17 mins 0.75 per 1000 0.90 per 100 67.11% 16.80% 89.41% 2018 CNY Healthcare Guide - 49

Little Falls Hospital, Little Falls

Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

Newark-Wayne Community Hospital, Newark Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

18 mins N/A N/A 76.33% 15.60% N/A 20 mins 0.62 per 1000 1.07 per 100 67.11% 16.30% 97.21%

Oneida Healthcare, Oneida Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

Oswego Hospital, Oswego

Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

Rome Memorial Hospital, Rome

Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care 50 - 2018 CNY Healthcare Guide

23 mins 0.00 per 1000 1.26 per 100 69.22% 15% 99.20%

29 mins 0.00 per 1000 0.56 per 100 70.22% 14.80% 96.99%

52 mins 0.65 per 1000 0.00 per 100 65.56% 16.70% 96.86%

Samaritan Medical Center, Watertown

Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

32 mins 1.40 1.22 per 1000 68.56% 15% 97.24%

St Elizabeth Medical Center, Utica

Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

38 mins 0.41 per 1000 0.70 per 100 69.11% 16.10% 87.08%

St Joseph’s Hospital Health Center, Syracuse

Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

30 mins 1.30 per 1000 1.02 per 100 68% 16% 89.77%

University Hospital SUNY Health Science Center, Syracuse

Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

36 mins 0.72 per 1000 1.70 per 100 67.89% 15.60% 93.97%

Upstate University Hospital at Community General, Syracuse

Emergency Department Timeliness Hospital-Acquired Infections – Bloodstream Hospital-Acquired Infections – Surgical Site Patient Satisfaction Readmissions Within 30 Days Timely and Effective Care

N/A 0.00 per 1000 2.07 per 100 N/A N/A N/A

2018 CNY Healthcare Guide - 51

Recovery Resources Acupuncture Acu-Care Acupuncture Center Northeast Medical Center 4000 Medical Center Drive, suite 209 Fayetteville, NY 13066 315-329-7666, 315-378-5556 www.AcupunctureCenterUSA.com

This practice offers worry-free and painless acupuncture for a wide variety of health concerns including neuropathy and pain, sports medicine, surgical acupuncture care, women’s healthcare, cancer supportive care and prevention, autism care, ADHD treatment, neurodegenerative diseases, post-stroke rehabilitation care and mental health issues. Trained in Western medicine, Rui Wang is also a seventh-generation acupuncturist who began apprenticing with her father and grandfather in middle school. The practice’s mission is to provide personalized preventive and therapeutic healthcare; to enhance quality of life and healthcare and to integrate traditional Chinese medicine with Western medicine.

Agencies – Health / Human Services American Red Cross of Western and Central New York

344 W. Genesee St. Syracuse, NY 13202 315-234-2200 (main); 800-733-2767 (health & safety education)

American Red Cross—MadisonOneida Branch 134 Vanderbuilt Avenue Oneida NY 13421 315-363-2900 www.redcross.org

The organization offers services to victims of disaster, health and safety education, emergency communication and assistance to members of the military,

support for blood collection at county blood drives, international services and referral services.

ARISE, Inc. Onondaga County 635 James St. Syracuse, NY 13203 315-472-3171 TTY: 315-479-6363 Oswego County 9 Fourth Ave. Oswego, NY 13126 315-342-4088 TTY: 315-342-8696 2 Broad St. Pulaski, NY 13142 315-298-5726 113 Schuyler St., Suite 2 Fulton, NY 13069 315-887-5156 Madison County 131 Main St., Suite 102 Oneida, NY 13421 315-363-4672 TTY: 315-363-2364 Cayuga/Seneca County Office 21 Lincoln St. Auburn, NY 13021 315-255-3447 TTY: 315-282-0762

ARISE at the Farm

1972 New Boston Road Chittenango, NY 13037 315-687-6727 www.ariseinc.org

A local nonprofit agency run by and for people with disabilities in Onondaga, Oswego and Madison counties, ARISE works with people of all abilities to create a fair and just community in which everyone can fully participate. ARISE offers 50 programs in several areas: advocacy and outreach, health and wellness, basic needs and assistance, education and employment, inclusive recreation and art.

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ARISE assists people with disabilities in securing benefits, education, health care and housing. ARISE provides regional oversight for the New York State Medicaid Waiver Programs for Nursing Home Transition Diversion and Persons with Traumatic Brain Injuries.

Department of Human Services, Cayuga County 160 Genesee St. Auburn, NY 13021 315-253-1011 www.cayugacounty.us

Department of Social Services, Madison County 133 N. Court St. P.O. Box 637 Wampsville, NY 13163 315-366-2211

Department of Social Services, Onondaga County John H. Mulroy Civic Center 421 Montgomery St. Syracuse, NY 13202 315-435-8300 TTY: 315-435-2905 www.ongov.net/dss

Department of Social Services, Oswego County 100 Spring St. P.O. Box 1320 Mexico, NY 13114 315-963-5000 www.co.oswego.ny.us

Liberty Resources Main Office 1045 James St. Syracuse, NY 13203 315-425-1004 www.Liberty-Resources.org info@Liberty-Resources.org Madison County 218 Liberty Street Oneida, NY 13421 315-363-0048 www.Liberty-Resources.org

Accepting New Patients Cathryn J. Barns RN MS FNP ANP-C

Specializing in diseases of the skin, including acne, warts, moles, skin cancer, rashes, psoriasis, eczema, skin infections, sun damages, hair and nail disease

1 Notre Dame Lane Utica, NY 13502

315-733-7913

We continue to be located next to Notre Dame High School

Provider Cathryn J. Barns, ANP-C, FNP

www.paulscohenmd.com

Bringing You the Future of Health Care Today

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Suite 500 •1000 E. Genesee Street •Syracuse, NY 13210

2018 CNY Healthcare Guide - 53

Oswego County 1850 County Route 57 Fulton, NY 13069 315-598-4642 www.Liberty-Resources.org

Liberty Resources takes a holistic approach toward mental and physical health needs. Liberty Resource Integrated Health Care provides primary care, wellness programs, substance use and co-occurring disorder treatment to reach more individuals in need of these critical programs. Liberty RResources Behavioral Health (formerly Brownell Clinic) provides individual and group psychotherapy for children, adolescents, adults and families, as well as school-based therapists. Family Services Division provides Foster Care and foster care alternatives for placement of youth, and family reunification programs. Disability Services division provides a broad array of programming options that allow individuals to live in the least restrictive setting for adults, adolescents, and aging-out youth. Liberty Resources has continually diversified its services to meet the growing and changing needs of the communities it serves and prides itself on a collaborative approach to integration of services across its spectrum of care.

Oswego County Opportunities 239 Oneida St. Fulton, NY 13069 315-598-4717 www.oco.org

OCO operates a number of programs at various locations throughout the county. Services provided include outreach and advocacy, counseling, residential, children’s services, Services to Aid Families, senior services, transportation, and youth and health services. Seniors services include a nutrition program that brings rural citizens hot meals for a small fee. It also offers services to the disabled in New York State. Residential, respite, day habilitation, Medicaid service coordination and other services are offered to the disabled.

Salvation Army Cayuga County 18 E. Genesee St. Auburn, NY 13021 315-253-0319 Oswego County Fulton 62 S. First St. Fulton, NY 13069 315-593-8442

Oswego 73 W. Second St. Oswego, NY 13126 315-343-6491 Onondaga County 677 S. Salina St. Syracuse, NY 13202 315-475-1688 www.sasyr.org

The Salvation Army offers day care services; adult day services; preventive service; domestic violence counseling; post-adoption counseling; visitation services; case management; outreach; family shelter; youth shelter; youth independent living; transitional parenting services; emergency and practical assistance; and counseling. Services are provided to youth, adults and families.

AIDS/HIV Services ACR Health Main Office – Syracuse 627 W. Genesee St. Syracuse, NY 13204 315-475-2430 Oswego Office 10 George St. Oswego, NY 13126 315-475-2430 www.acrhealth.org

ACR Health is a not-for-profit, community-based organization providing a range of support services to individuals with chronic diseases, including HIV/ AIDS, diabetes, heart disease, obesity, asthma, substance use disorders, and serious mental illnesses, with the goal of positive health outcomes. ACR Health provides a wide variety of targeted prevention and sexual health services to individuals, from youth through adulthood, as well as to community groups and organizations, with the goal of informed and responsible decision making. ACR Health, a legacy of AIDS Community Resources, serves the counties of Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence in New York State.

Liberty Resources

1045 James St. Syracuse, NY 13203 315-425-1004 www.Liberty-Resources.org

HIV Services Program provides an array of support services to homeless and housing vulnerable individuals in the Central New York community. Ser-

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vices are offered on a confidential basis at a variety of locations in the community, including Liberty Resources’ DePalmer House and Mesa Commons. Staff collaborate with other providers from various local agencies to facilitate clients’ access to medical appointments and other services necessary to maintaining optimum physical and mental health.

Associations / Foundations ALS Association of Upstate New York 135 Old Cove Road Liverpool, NY 13090 Phone 1: 315-413-0121 Phone 2: 1-866-499-7257 info@alsaupstateny.org www.alsaupstateny.org

The Upstate New York Chapter was founded to serve the needs of those living with Amyotrophic Lateral Sclerosis and their caregivers. The ALS Association is the only national not-for-profit health organization dedicated solely to the fight against ALS. ALSA covers all the bases – research, patient and community services, public education, and advocacy – in providing help and hope to those facing the disease.

Alzheimer’s Association Central New York 441 W. Kirkpatrick St. Syracuse, NY 13204 315-472-4201 (Syracuse) 315-596-4016 (Oswego) 24-Hr. Helpline: 1-800-272-3900 cny-info@alz.org www.alz.org/centralnewyork

Founded in 1982, the Alzheimer’s Association Central New York Chapter is the only organization in the region dedicated to the elimination of Alzheimer’s disease and the support of individuals who have been diagnosed with it. Its mission is to eliminate Alzheimer’s disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health.

American Diabetes Association of CNY 6390 Fly Road, Second Floor E. Syracuse, NY 13057 315-438-8687; 1-888-342-2383 www.diabetes.org

UNIVERSAL YOGA & MASSAGE CENTER MEDICAL MASSAGE THERAPY PRIVATE YOGA & GROUP CLASSES

Beginner Yoga, Spinal Yoga, Chair Yoga, Senior Yoga Mindful Flow & Align Yoga

n Regain & Maintain

n Strength & Stability

n Flexibility & Mobility n Balance & Agility

n Freedom from Pain

FIRST CLASS FREE

Audrey Ventura, LMT, E-RYT, C-IAYT 3985 Oneida St., New Hartford, NY www.theuniversalyogacenter.com

(315)210-6333

2018 CNY Healthcare Guide - 55

The American Diabetes Association is the nation’s leading nonprofit health organization providing diabetes research, information and advocacy. Founded in 1940, the American Diabetes Association conducts programs in all 50 states and the District of Columbia, reaching hundreds of communities. The mission of the Association is to prevent and cure diabetes and to improve the lives of all people affected by diabetes.

American Foundation for Suicide Prevention Central NY Chapter The Survivor Outreach Program P.O. Box 283 Phoenix, NY 13135 315-664-0346; 1-888-333-AFSP (2377) dgraham@afsp.org www.afsp.org

The survivor Outreach Program is one of many programs and resources offered free of charge by AFSP for survivors of suicide loss. The organization also offers the More Than Sad teen depression program which helps teens recognize the signs of depression in themselves and their peers. The program, Talk Saves Lives, teaches individuals how to talk to those who may be considering suicide.

American Heart Association/ American Stroke Association 2 Clinton Square, Suite 305 P.O. Box 3049 Syracuse, NY 13220-3049 315-728-7540 www.heart.org/HEARTORG/

This organization raises money for cardiovascular research and programs, in order to reduce death and disability from heart disease and stroke. Programs include awareness campaigns, Go Red for Women and My Heart My Life. It also offers CPR, first aid and AED (defibrillator) training, advocacy and legislative information.

American Lung Association in New York, Rochester 1595 Elmwood Avenue Rochester, NY 14620 212-889-3370 info@lungne.org www.lungne.org

The American Lung Association is the leading organization working to save lives by improving lung health and preventing lung disease through education, advocacy and research.

American Parkinson Disease Association 135 Parkinson Ave. Staten Island, NY 10305 1-800-223-2732 eciorciari@apdaparkinson.org www.apdaparkinson.org

CNY Community Foundation 431 E. Fayette St., Suite 100 Syracuse, NY 13202 315-422-9538 www.cnycf.org info@cnycf.org

The APDA was founded in 1961 and since then has raised and invested more than $86 million in patient services and education and has been a funding partner in most of the major Parkinson’s disease scientific breakthroughs. As the country’s largest grassroots organization serving more than 1 million Americans with Parkinson’s disease and their families, APDA’s energy is focused on research, patient services, education and raising public awareness.

Established in 1927, the Central New York Community Foundation encourages local philanthropy by supporting the growth of permanent charitable endowments for the betterment of the region. The Community Foundation serves as the steward of charitable legacies for individuals, families and businesses and serves as a civic leader, convener and sponsor of special initiatives designed to strengthen local nonprofits and address the region’s most pressing challenges.

Arthritis Foundation, New York Chapter

Cystic Fibrosis Foundation Central New York Chapter

122 E. 42nd St., 18th floor New York, NY 10168 212-984-8700 www.arthritis.org/new-york/

Leading the fight for the arthritis community, the Arthritis Foundation helps conquer everyday battles through life-changing information and resources, access to optimal care, advancements in science and community connections. Our goal is to chart a winning course, guiding families in developing personalized plans for living a full life – and making each day another stride towards a cure. This foundation also offers some help for children with juvenile arthritis, such as a parent-to-parent mentoring program and camp programs.

Crohn’s and Colitis Foundation of America Rochester/Central New York Chapter 2117 Buffalo Road, Suite 299 Rochester, NY 14624 585-967-0266 800-932-2423 eisrael@crohnscolitisfoundation.org www.crohnscolitisfoundation.org/ chapters/rochester

Founded in 1967, the Crohn’s & Colitis Foundation of America (CCFA) is a nonprofit, volunteer-driven organization dedicated to finding the cures for Crohn’s disease and ulcerative colitis. Its mission is to cure Crohn’s disease and ulcerative colitis, and to improve the quality of life of children and adults affected by these diseases.

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200 Gateway Park Drive, Building C Syracuse, NY 13212 315-463-7965 central-ny@cff.org www.cff.org/Chapters/centralny/

The mission of the Cystic Fibrosis Foundation is to assure the development of the means to cure and control cystic fibrosis (CF) and to improve the quality of life for those with the disease.

Down Syndrome Association of Central New York, Inc. P.O. Box 5 Manlius, NY 13104 315-682-4289 dsaofcny@aol.com

The association’s purpose is to support one another in the challenges faced; to educate the community both in its knowledge and perception of Down syndrome; to advocate for our children and to be available to other parents.

E. John Gavras Center 182 North St. Auburn, NY 13021 315-255-2746 www.gavrascenter.com

Formally the United Cerebral Palsy Association of Cayuga County New York, Inc., the E. John Gavras Center’s assists individuals with developmental and physical disabilities by providing the highest quality educational, habilitative and therapeutic services in Cayuga and surrounding counties. It seeks to help families and individuals grow as independent, healthy and productive citizens. Services include: Medicaid

service coordination, preschool, speech and language therapy, nursing, day habilitation, community habilitation, residential programs and training and development. Serving individuals and families from Cayuga, Onondaga, Seneca and Wayne counties.

Empire State Lyme Disease Association, Inc.

P.O. Box 874 Manorville, NY 11949 631-878-6657 EmpireStateLyme@aol.com empirestatelymediseaseassociation.org

Its mission is advocacy, education of the public, education of health care professionals and Lyme and associated disease research. The organizations states its goal is to prevent chronic tick-borne illness through education, prevention and quality health care.

Huntington Disease Society of America

505 Eighth Ave., Suite 902 New York, NY 10018 212-242-1968; 800-345-HDSA (Helpline) hdsainfo@hdsa.org hdsa.org

hospiceofthefingerlakes.org

The Huntington’s Disease Society of America is a nonprofit organization dedicated to improving the lives of everyone affected by Huntington’s disease. From community services and education to advocacy and research, HDSA is the world’s leader in providing help for today and hope for tomorrow for people with Huntington’s disease and their families.

Lupus and Allied Diseases Association, Inc.

P.O. Box 170 Verona, NY 13478 315-829-4272; 1-866-2-LUPUS-4 lupusinnovators@aol.com info@LADAinc.org www.nolupus.org

The Lupus and Allied Diseases Association, Inc. provides information and support to the extended lupus community, including lupus patients, caregivers and families; raises awareness and increases understanding among providers, lawmakers and the public; and funds research that will lead to earlier diagnosis, more treatment options and ultimately a cure.

March of Dimes Foundation 329 N. Salina St., Suite 304

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Syracuse, NY 13203 315-463-0700 www.marchofdimes.org/ny

The March of Dimes is a national voluntary health agency whose mission is to improve the health of babies by preventing birth defects, premature birth and infant mortality. The March of Dimes New York State Chapter also awards grants to local organizations to meet the urgent needs of babies and families in our communities.

Muscular Dystrophy Association 6315 Fly Road, #102 E. Syracuse, NY 13057 315-451-8269 syracuse@mdausa.org www.mdausa.org/office/syracuse

MDA leads the fight to combat the harm caused by muscular dystrophy, ALS and related muscle-debilitating diseases that impact physical strength, independence and quality of life. Together members of the organization help children and adults live longer and grow stronger. Call MDA for the most updated services available.

National Kidney Foundation of CNY 731 James St., Suite 408 Syracuse, NY 13203 315-476-0311 877-8KIDNEY ncarbone@cnykidney.org www.cnykidney.org

607-723-2239; 1-800-867-0885 bcowan@scleroderma.org www.sclerodermatristate.org

This organization serves the states of New York, New Jersey and Connecticut. The mission of the Scleroderma Foundation/Tri-State, Inc. Chapter is to provide educational and emotional support to people with scleroderma and their families; to stimulate and support research designed to identify the cause and cure of scleroderma as well as improve methods of treatment and; to enhance the public’s awareness of this disease.

Bereavement Support Groups Family Counseling Service of Northern New York Grief and Loss Support Group 120 Washington St., Suite 510 Watertown, NY 13601 315-782-4483 fcsstaff@imcnet.net www.fcsnny.org

Focuses on recovery from emotional pain caused by death and other losses. Offered in two formats: A 12-week group that meets for two hours each week and a seven-week individual program with sessions lasting 45 minutes.

GriefShare Support Group www.griefshare.org

This outreach organization focuses on raising public awareness and offers free screenings in hopes of early detection. Offers support to families and individuals coping with kidney disease as well as professional education, crisis funding and information on organ donation.

GriefShare provides a 13-week, bible-based seminar and support group for people grieving the death of someone close to them. Go to website to find a group near you. GriefShare groups meet weekly to help face these challenges and move toward rebuilding your life. Free.

National Stroke Association

The Gathering Place

9707 E. Easter Lane, Suite B Centennial, Colo. 80112 1-800-STROKES (787-6537) info@stroke.org

National Stroke Association’s mission is to reduce the incidence and impact of stroke by developing compelling education and programs focused on prevention, treatment, rehabilitation and support for all impacted by stroke.

Scleroderma Foundation / TriState, Inc. Chapter 59 Front St. Binghamton, NY 13905

North Syracuse Bapriast Church-Auburn 420 S. Main Street N. Syracuse NY 13212 315-727-5740 (Sandy Tharett, co-facilitator)

Meets from 6:30 - 8:30 p.m., Wednesdays, began September 13, 2017.

Calvary Chapel Syracuse Group 103 Grampion Road Liverpool, NY 13090 315-862-1313 (Darlene & Rick Pulsifer, Facilitators)

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Meets from 6:30-8:30 p.m., Tuesdays, began September 12, 2017.

Northside Baptist Church

7965 Oswego Road Liverpool, NY 13090 315-569-7248 (Gloria Manns, Facilitator)

Meets from 5:30-7:00 p.m., Sundays, began Sept. 10, 2017.

The Vineyard Church-Auburn Site 360 Grant Avenue Auburn, NY 13021 315-253-4969 (Andy Race, Pastor/ Facilitator)

Meets from 6-8 p.m., Tuesdays, began Nov. 14, 2017.

Owasco Reformed Church

5105 State Route 38A Owasco, NY 13021 315-784-5047 (Marlene Cuykendall, Facilitator)

Meets from 4-6 p.m., Sundays, began Sept. 10, 2017.

Hope for Bereaved - Onondaga

4500 Onondaga Blvd. Syracuse, NY 13219 Office, 315-475-9675; or helpline at 315475-4673 Hopeforbereaved@cnymail.com www.hopeforbereaved.com

Hope for Bereaved offers counseling (by appointment), in person support groups, and a newsletter. Hope for Bereaved support groups meets from 6:30-8:30 p.m., unless otherwise indicated. Support groups include:

Hope for Youth This is for children/teens who have experienced the death of a parent/caregiver or sibling. Death of a Parent/Caregiver/Relative/Friend/Sibling meets on the third Tuesday of the month, and the third Wednesday of the month. Youth who have experienced the death of a friend or relative may attend either group. Youth must be 6 or older.

Hope for Bereaved Parent(s) For parents whose infant died of SIDS, miscarriage, stillbirth or newborn death (or) for parents whose child died by illness or accident, – group meets from 6:30-8:30 p.m. on the third Wednesday of every month.

Hope for Survivors For those whom suicide leaves behind, the group meets the second and fourth Wednesday of the month.

Hope for Bereaved For adults whose parent, relative or friend have died, the group meets the second Tuesday of the month.

Hope for ‘Young at Heart’ Widow and Widowers Those of middle age and older whose spouse, significant other died, the group meets the first Wednesday of the month.

NEW NEW HARTFORD HARTFORD PSYCHOLOGICAL PSYCHOLOGICAL SERVICES, SERVICES, PC PC ANDREW KINNEY,PH.D. PH. D. ANDREW KINNEY, ANDREW KINNEY, PH.D. R.A. SCOTT SMITH,PSY.D. PH. D. DEBORAH DANIELS, DEBORAH A. DANIELS, PSY.D. ABBY O’BERITTER, PSY. D. DARLENE DARLENE BENSON, BENSON, LCSW-R LCSW-R GAVI MINTZ, PSY. D. LOUISE LOUISE BONACCI, BONACCI, LCSW-R LCSW-R NANCY PHILLIPS,LCSW-R LCSW-R LOUISE BONACCI, LOUISE BONACCI, LCSW-R TAYLOR, LMSW LOUISE BONACCI, LCSW-R LOUISEABBIE BONACCI, LCSW-R ROBIN WAKEMAN, LCSW LOUISE BONACCI, LCSW-R

Psychological Psychological Assessment Assessment Cognitive-Behavioral Cognitive-Behavioral Therapy Therapy Adults, Adolescents & Children

2307 Genesee St. Utica NY 13501

Phone: 315-223-8889 • Fax: 315-223-8890 Email: akinneyphd@hotmail.com • Office Hours By Appointment

Hope for Young Widows, Widowers, Engaged and Significant Others Meets from 6:30-8:30 p.m. on the third Tuesday of the month.

Hope for Senior Widows and Widowers Meets from 10 a.m. to noon on the third Wednesday of the month.

Hope for Bereaved Due to Drug Overdose

SYRACUSE BEHAVIORAL HEALTHCARE Substance Use and Mental Health Treatment Services

For those whose spouse, parent, child or friend died of a drug overdose. The group meets the first Tuesday of every month.

Hope for Bereaved, Child, Spouse, or Friend who died from homicide Meet fourth Thursday of the month 6:30 to 8:30 p.m.

Hope for Bereaved Support Group - Oswego Oswego Hospital Cafeteria Conference Room 110 W. Sixth St. Oswego, NY 13126 315-342-6326

This support group is sponsored meets the second Tuesday each month from 7-9 p.m. This confidential group helps grieving people find support.

Hospice Grief Center

990 Seventh North St. Liverpool, NY 13088 315-634-1100 315-266-1943 www.hospicecny.org/grief-hospice

REFERRAL LINE | 315-471-0568

www.sbh.org

2018 CNY Healthcare Guide - 59

Hospice Grief Center provides free support to hospice families whose loved one has died while in Hospice of Central New York service during the past 13 months. Services are also provided to the community, however, and donations are appreciated.

Helping Hands, Healing Hearts 315-634-2208 glongcore@hospicecny.org

Support group For children dealing with grief, check the website for dates/ times or call.

Oswego Health Grief and Loss Support Group Behavioral Health 74 Bunner St. Oswego, NY 13126 Dawn Marie Rung, facilitator 315-326-4100

Meets 1 – 2 p.m. on Tuesdays at Behavioral Health and is taught by Dawn Marie Rung, LMSW. Pre-evaluation is required. Please call 315-326-4100. This group exists to provide support, encouragement and tools toward healing for clients who are going through the grieving process. It explores activities that individuals find hard to do because they did that activity with the deceased; provides an educational discussion on normal stages of loss and grief; including: talking to the “empty chair” representing the loss; identifying any activities such as eating or sleeping that are now difficult and discussing strategies to get back to normal activities. Also included are exploration of the importance of rituals in the grieving process and memory; identifying family and friends who provide unconditional support; and recognizing that enjoying life does not deny loss and grief.

CNY Perinatal and Infant Bereavement Network Crouse Hospital 736 Irving Ave. Syracuse NY 13210 315-281-9847

Networking service provided to families who experience the loss of a baby due to miscarriage, stillbirth, ectopic pregnancy, neonatal death and medical interruption of pregnancy. There are individual meetings available, referrals, information, groups held as requested and events for bereaved families. Call for more information. Free.

Post Cana Hope for Bereaved Cicero United Methodist Church 8416 Brewerton Road Cicero, NY 13039 315-699-7181, Facilitator; 315-699-2731, Church Rectory Meets at 7 p.m. on the first and third Thursday of the month.

Pregnancy and Loss Support Group (PALS) Oswego Hospital 110 W. Sixth St. Oswego, NY 13126 315-342-4895

PALS is an independent support group which exists to encourage communication and provide support for complications during and after pregnancy, or through a loss such as miscarriage, ectopic pregnancy, stillbirth or newborn death. Call for more information. Meetings are held at 6:30 p.m. on the third Tuesday of the month in the Oswego Hospital cafeteria conference room.

Sudden Infant and Child Death Resource Center 6311 Court St. Road East Syracuse, NY 13057 315-251-1400, ext. 118 cmolina@contactsyracuse.org www.stonybrookmedicine.edu\sicd

The Sudden Infant and Child Death Resource Center provides comprehensive professional support to families whose infants die suddenly and unexpectedly of any cause. Family service programs include: literature and referrals, parent-to-parent contacts and bereavement support offered by telephone, as well as home visits to newly bereaved parents. Also offered are educational programs to professionals and the community at large to increase public awareness and knowledge.

Syracuse Huntington Disease Support Group Liverpool Library 310 Tulip St. Liverpool, NY 13088 315-656-8598 jmirabito1@twcny.rr.com

Support group usually meets at 7 p.m. on the first Monday of the month. For more details and information, contact John Mirabito at the above email.

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Cancer Services American Cancer Society

Onondaga County Unit 6725 Lyons St. P.O. Box 7 East Syracuse, NY 13057 437-7025; 1-800-ACS-2345 24 hour hotline www.cancer.org

Services provided include information and referral, need-based transportation to and from medical appointments, support groups, peer support and group programs. The organization offers wigs for cancer patients who need them. The American Cancer Society is always looking for volunteer drivers.

Camp Good Days

Central New York 356 N. Midler Ave. Syracuse, NY 13206 315-434-9477 www.campgooddays.org

Camp Good Days provides residential camping programs at its recreational facility, located on the shores of Keuka Lake in Branchport, New York, as well as year-round recreational and support activities, in the Rochester, Buffalo, Ithaca and Syracuse areas for children with cancer and the entire family. Camp Good Days provides services for: children with cancer, children who have a parent or sibling with cancer and/or children who have lost a parent or sibling to cancer.Also offered are programs for women and men who have or have had cancer and for children touched by sickle cell anemia. All of the programs and services are free and no child with cancer is ever turned away.

Cancer Care

275 Seventh Ave. N.Y., NY 10001 800‑813‑HOPE (4673) info@cancercare.org www.cancercare.org

Cancer Care provides telephone, online and face-to-face counseling,support groups,education,publications and financial and co-payment assistance. Professional oncology social workers offer personalized care, and all of our services are free of charge.

Cancer Information Service 1-800-4-CANCER (422-6237) cancergovstaff@mail.nih.gov www.cancer.gov

BERKSHIRE

FARM CENTER & SERVICES FOR YOUTH

CHANGE TWO LIVES,

Yours and a Child’s

BECOME A FOSTER PARENT TODAY!

Berkshire Farm Center & Services For Youth 1065 James St., Syracuse, NY 13206

315-454-4700

www.berkshirefarm.org

C4-0008226676-01

All Ages. All Disabilities. Always By Your Side.

Whether you have a simple question or have no idea where to start, we’re here to help. Covering Onondaga, Oswego, Madison, Cayuga & Seneca Counties

Voice: (315) 472-3171 | TTY: (315) 479-6363

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The National Cancer Institute sponsors this hotline. This service allows callers to order free publications, locate FDA certified mammography facilities or talk to a cancer information specialist.

CancerConnects, Inc.

5008 Brittonfield Pkwy, Suite 800 PO Box 2010 E. Syracuse, NY13057 315-634-5004 cancerconnects@gmail.com www.cancerconnects.org

CancerConnects Volunteer Mentor Program pairs newly-diagnosed cancer patients with mentors who have been through a similar diagnosis, as well as through the process of treatment and recovery. Their trained volunteers provide a broad range of insight and support (from a single phone call to lasting friendships) and help patients take advantage of resources available to them right here in our Central New York community. Free. CancerConnects also provides a Complementary Therapy Program is a voucher award program that provides funding to cancer patients for several specific complementary therapy treatments.

Cuse Kids Club

356 N. Midler Ave. Syracuse, N.Y. 13206 315-434-9477; 800-785-2135 mkreydt@campgooddays.org www.campgooddays.org

The Cuse Kids Club is for children ages 4-17 who have been affected by a cancer or sickle-cell anemia diagnosis within their immediate family. Local monthly activities like sporting events, hiking, swimming, skiing, museums, movies, shows and much more. Free. A program of the CNY regional office of Camp Good Days and Special Times.

4th Angel Mentoring Program 866-520-3197 4thangel@ccf.org www.4thangel.org

The 4th Angel Mentoring Program offers free, one-on-one, confidential outreach and support from someone who has successfully made the same journey you are about to begin – the journey towards recovery. This specially trained volunteer and cancer survivor – your 4th Angel – is someone who will talk and listen in a supportive setting. The 4th Angel

Mentoring Program is part of The Scott Hamilton CARES Initiative, a national nonprofit organization.

Grasta’s Beauty & Wig Studio

Samaritan Keep Home 133 Pratt St. Watertown, NY 13601 800-227-2345

Grasta’s Beauty & Wig Studio helps individuals with chemotherapy, radiation, psoriasis, alopecia, diabetes, menopause, lupus and burn victims feel themselves again. Sharon Grasta provides professional and personal consultations, fittings and wig care. Privacy for her clients is No. 1 priority. High quality wigs and hairpieces in a variety of styles and blends are available.

Provided by the American Cancer Society, the Look Good…Feel Better program is free and entitles a cancer patient to one free make-up kit during the diagnosis and treatment period. Someone who wishes to attend a second session has to return with the kit or with the makeup items detailed in the 12 Step Guide found in the Instruction Book in the kit. Self-help materials can be obtained free of charge by request through the Look Good...Feel Better toll-free number, 1-800-395-LOOK. Materials are also offered in Spanish and bilingual programs are available in some areas.

Hope for Heather Ovarian Cancer Foundation

Oswego County Opportunities Cancer Services Program

This nonprofit, 501c3 organization raises money for ovarian cancer research and creates awareness and education in the community. Hope for Heather operates a speaker’s bureau to help increase education on ovarian cancer, an annual 5K run / walk, Breakfast at Tiffany’s Breakfast Show and supports the Upstate Cancer Hospital with its Angel Fund for patients.

The Cancer Services Program provides free cancer screenings including clinical breast exams, mammograms, pap/pelvic exams and colon cancer screenings to uninsured women ages 40- 64; uninsured men ages 50-64; and uninsured or under-insured women younger than 40 years of age who are at risk of or has had a clinically significant finding for breast cancer. The program also offer diagnostic services and treatment.

409 Parma Center Rd. Hilton, NY 14468 585-392-7823 www.grastasBeatuyandWigStudio.com

P.O. Box 2208 Liverpool, NY 13089 315-657-7879 support@hopeforheather.org www.hopeforheather.org

Look Good…Feel Better Program Hotline: 1-800-395-LOOK Auburn

Auburn Community Hospital 17 Lansing St. Auburn, New York 13021 800-227-2345 East Syracuse American Cancer Society 6725 Lyons St. P.O. Box 7 East Syracuse, New York 13057 800-227-2345 Oneida Oneida Oncology 603 Seneca St., Suite 2 Oneida NY 13421 Syracuse Upstate Cancer Center 750 East Adams St. Syracuse, NY 13210 800-227-2345 Watertown

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239 Oneida St. Fulton, NY 13069 315-592-0830 www.oco.org

The Saint Agatha Foundation c/o National Philanthropic Trust 165 Township Line Road, Suite 1200 Jenkintown, Pa. 19046 888-878-7900 arush@nptrust.org www.saintagathafoundation.org

The Saint Agatha Foundation was founded in 2004 to provide support, comfort and care to breast cancer patients. This organization helps individuals – particularly the under-insured and uninsured – in the Central New York

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area by providing financial assistance to cover a range of costs for treatment and recovery.

Children / Family Services Car Seat Program Oswego Oswego County Health Department 70 Bunner St. Oswego, NY 13126 315-349-3547

Provides assistance to families to ensure that the car seat is installed correctly. Offers free seats to those who qualify. Syracuse Catholic Charities of Onondaga County 1654 W. Onondaga St. Syracuse, NY 13202 315-424-1800 www.onhealthyfamilies.com

Provides free car seats for children up to 40 pounds to parents who receive WIC, Medicaid, or SNAP and complete a one-hour course. Call for dates and times.

Casey’s Place

228 Lafayette Road Syracuse, NY 13205 315-492-9990 www.elmcrest.org

Casey’s Place provides planned, short term, out-of-home respite for Central New York children and youth up to age 21 who have developmental disabilities and/or severe medical conditions. Programs include weekend and summer certified overnight respite, day programs (afterschool, school breaks, summer program), and a Friday evening teen respite/recreation program.

Catholic Charities of the Finger Lakes Auburn Office 134 E. Genesee St. Auburn, NY 13021 315-253-2222 ccfl@dor.org www.catholiccharitiesfl.org

Works with faith communities, government, elected officials and business leaders to meet human needs and effect public policy that addresses the needs of all people. Serves Cayuga, Ontario, Seneca, Yates and Cayuga counties.

Catholic Charities Onondaga County

Bugow’s Driver Rehab

1654 W. Onondaga St. Syracuse, NY 13204 315-424-1800 www.ccoc.us

dan@bugows.com

Senior adults Driver and Evaluations Teens, disabled Driver Evaluations & Training

315-341-8811

At the agency, neighborhood and www.bugows.com home-based levels, Catholic Charities offers more than 25 programs and services including shelters and housing services for homeless women, children and men, preschool programs, after-school programs, infant care and dan@bugows.com parenting education, expectant parent counseling and case management, mental health services, case management and personal care services for elderly at Driver Evaluations & Training home, emergency assistance for people dan@bugows.com in crisis, nutrition services for children and refugee resettlement.

Bugow’s Driver Rehab Senior Driver Evaluations Bugow’s Driver Rehab

www.bugows.com Teens, adults and 315-341-8811 disabled

Driver Evaluations & Training Catholic Charities Oswego County 365 W. First St. South Fulton, NY 13069 315-598-3980 www.ccoswego.com

www.bugows.com

Catholic Charities is a mid-sized human service agency providing many valuable programs and services to children, families and individuals. These wide-ranging programs works with faith communities, governments, elected officials and business leaders to meet human needs and effect public policy that addresses the needs of all people.

Central New York Coalition for Young Children with Special Needs cnypreschoolcoalition.org

The CNY Coalition for Young Children with Special Needs is a collaboration of public and private agency professionals providing special education and other related services to children with special needs (ages birth to 5 years) and their families. Meetings are held from 1:15-3:15 p.m. Fridays at Jowonio School, 3049 E. Genesee St., Syracuse.

315-341-8811

Need Help? Call

Counseling, Crisis, Suicide Hotline:

315-251-0600 In Cayuga County: 877-400-8740

www.contactsyracuse.org

211CNY For 24/7 health & human services info and referral:

Call 2-1-1 or visit 211cny.com

Charity for Children 3649 Erie Blvd. DeWitt, NY 13214

PO Box 204 Syracuse, NY 13206 315-436-4822 nina@charityforchildren.net www.charityforchildren.net

Charity for Children is nonprofit organization dedicated to providing financial and educational services to

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needy families in Central New York, specifically, children who suffer from disabilities, diseases and disorders.

Child Care Solutions Syracuse Office 6724 Thompson Road Syracuse, NY 13211 315-446-1220; 888-729-7290 Auburn office 63 Genesee St. Auburn, NY 13021 315-446-1220; 888-729-7290 www.childcaresolutionscny.org

Child Care Solutions CNY assists families in Onondaga and Cayuga counties find high-quality and safe child care for free. They also help child care providers attain training and professional development. Free.

Child Safety Seat Program

Free safety checks are available on Wednesdays and Fridays by appointment with a state-certified child passenger safety technician.

Oswego Health 110 W. Sixth St. Oswego, NY 13126 315-349-5712 Children and Family Services Program 98 N. Second St. Fulton, NY 13069 315-326-3555 www.oswegohealth.org/services/ behavioral-services

This facility offers children and a private setting to receive mental health care. The multidisciplinary team consists of child/adolescent psychiatrists, psychologists, social workers, and a nurse who work closely with families, empowering them to successfully support their children, both during and after treatment. The department provides services to children, aged 5-18, who have problems that range from mild behavior disorders to psychiatric illnesses.

Elmcrest Children’s Center Main Campus 960 Salt Springs Road Syracuse, NY 13224 315-446-6250 Syracuse 3532 James St. Syracuse, NY 13206 315-463-9415

Binghamton 225 Front St. Binghamton, NY 13905 607-296-4515 Cortland 49 Grant Street Cortland, NY 13045 315-299-4211 Mexico 3358 Main St. Mexico, NY 13114 315-963-2033 www.elmcrest.org

Elmcrest Children’s Center is a multi-service treatment and education center for children with emotional, behavioral, and psychiatric disturbances along with children with developmental disabilities and serious medical conditions. Together with their families, youngsters are served in 20 different programs ranging from early education and family support to long-term residential treatment, critical care and pediatric respite programs.

Family Planning Service 428 W. Onondaga Street Syracuse, NY 13202 315-435-3295

Family Planning Service provides low an no-cost reproductive health services to teens, women and young men at three clinics are located on the near-west side of Syracuse, North Syracuse and downtown in the Civic Center. Appointments are available six days/ week, days and evenings, depending on location. Services include reproductive health exams, a variety of birth control methods, Rapid HIV testing, STD testing and treatment, pap smears, walk-in pregnancy testing with non-directive options counseling, as well as free Emergency contraception and condoms. Services are provided on a sliding fee scale and most insurance is accepted. Assistance with applications for NYS Family Planning Benefit Program and presumptive Medicaid for pregnancy is provided. FPS is a joint project of the Syracuse Model Neighborhood Facility and the Onondaga County Health Department.

Family Support Network

Huntington Family Centers 405 Gifford St., Syracuse, NY 315-476-3157 www.huntingtonfamilycenters.org

This program is for pregnant mothers and parents of all ages and is

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voluntary and free. The Family Support Network program provides support and home visitation on an as-needed basis to pregnant/parenting adults. Group sessions take place three mornings a week and provide parenting education, basic life skills, information and linkages to other community programs. The group experience promotes peer support, fosters friendships and lessens feelings of isolation.

Couple and Family Therapy Center Syracuse University 601 E. Genesee St. Syracuse, NY 13210 315-443-3023 http://falk.syr.edu/Marriage-FamilyTherapy/

The Couple and Family Therapy Center provides affordable, confidential counseling and therapy services to families, couples, and individuals who are coping with life’s challenges, including resolving marital and couple difficulties; easing relationship or communication struggles; helping a troubled child, teenager, or family; moving beyond family violence or substance abuse; or dealing with emotional distress such as anxiety or depression. Therapists are students in the department’s master’s and doctoral programs who are practicing from a family systems perspective, focusing on relationship issues. Students practice under faculty supervision. Open to community. Free.

Head Start of Oswego County

239 Oneida St. Fulton NY 13069 598-4711 or 800-359-4711 children@oco.org www.oco.org/education-services/headstart-upk

Provided at no cost to families, Head Start is a preschool program with the goal of promoting kindergarten readiness through a variety of learning materials and developmentally appropriate opportunities that assist children in developing academically, socially and emotionally. Family involvement is strongly encouraged. A program of Oswego County Opportunities, Head Start Pre-K has seven centers located throughout Oswego County and enrolls children from all nine county school districts with locations in Fulton, Mexico, Oswego, Phoenix, West Monroe and Williamstown.

H.O.M.E., Inc. 831 James St.

Syracuse, NY 13202 315-472-5110 agency@homeincny.org www.homeincny.org

H.O.M.E. Inc. helps people with developmental disabilities and their families find the services and entitlements they need to lead full lives and function as active participants in their communities., Residential Habitation program provides housing and living skills to disabled people in their own home. Also offers After-school and blended programs. Serves Syracuse, Onondaga, Oswego, Cortland and Cayuga counties.

Huntington Family Support Services 405 Gifford St. Syracuse, NY 13204 315-476-3157

Huntington’s Family Support Network is a year-round parenting program for parents of all learning abilities with the goal of improving family functioning and helping parents develop the skills, abilities and insights to successfully care for their children. The Family Support Network program provides support and home visitation on an as-needed basis to pregnant/parenting adults. Group sessions take place three mornings a week and provide parenting education, basic life skills, information and linkages to other community programs.

Huntington Young Parents Program 405 Gifford St. Syracuse, NY 13204 315-476-3157

Huntington’s Young Parents program serves to provide parents 21 and younger with the necessary and appropriate skills to build healthy relationships with their children.

It’s About Childhood and Family, Inc. 2610 S. Salina St., Suite 3 Syracuse NY 13205 315-443-8628; 315-482-0541 info@iacaf.org or mgilbert@iacaf.org www.iacaf.org

It’s About Childhood & Family is a not-for-profit clinical and educational resource center whose goal is to empower families to develop independence in handling life’s struggles by utilizing a collaborative and trauma-in-

formed framework which is not reliant upon a label or diagnosis. Services include play and individual therapy; family therapy; parent education and support groups; psycho-educational assessments; consultations, workshops and training for schools and other community agencies. Services can be paid by volunteer service at a community agency or on sliding scale.

Jewish Family Services Hodes Way 4101 E. Genesee St. Syracuse, NY 13214 446-9111, info@sjfs.org www.sjfs.org

Syracuse Jewish Family Service helps individuals and families in the Jewish and general communities maximize their self -determination, realize their potential and live with dignity. Under the Menorah Park umbrella, the SJFS team of caring professionals provides human services that include counseling and mental health services (Medicare, private insurance and sliding fee scale), Solutions Geriatric Care Management, Kosher Meals on Wheels, advocacy, volunteer opportunities, outreach and educational programming.

Mid-State Early Childhood Direction Center Syracuse University 370 Huntington Hall Syracuse, NY 13244 1-800-962-5488; 315-443-4444 ecdc@syr.edu ecdc.syr.edu

parents. Serving Onondaga County; services provided in family homes or location of choice, or in handicapped accessible facilities on public transportation routes.

Parkside Children’s Center 301 Valley Drive Syracuse, NY 13207 315-468-1632 www.arcon.org

Parkside Children’s Center, a division of Arc of Onondaga, has provided high quality, comprehensive educational services to children in our community for over 60 years. Our inclusive Preschool Program, serving 3 and 4 year-olds within Onondaga County, is licensed and regulated by NY State Office of Children & Family Services and the NY State Department of Education. Sites Parkside at Dr. King 416 East Raynor Ave. Syracuse, NY 13202 Parkside at HW Smith 1130 Salt Springs Road Syracuse, NY 13224 Peace, Inc. 217 S. Salina St., Second Floor Syracuse, NY 13202 315-470-3300 info@peace-caa.org www.peace-caa.org

Family Resource Centers:

This regional information and referral agency serves several regions in Central New York. Free and confidential information is available for families and service providers with children from birth to 5 years old who have special needs. The center has resources on development, behavior, disability, inclusion, and county and regional services. Technical assistance and training workshops are also offered for parents and providers at no cost.

Onondaga Healthy Families 501 E. Fayette St. Syracuse, NY 13201 315-435-2000 www.onhealthyfamilies.com

Onondaga Healthy Families, a program of the Onondaga County Health Department, offers a range of services for infants, children, new moms, and

County East Family Resource Center 215 W. Manlius St., #2 East Syracuse, NY 13057 315-437-7071 CountyEastFRC@peace-caa.org County South Family Resource Center 12 Clinton St. Tully, NY 13159 315-696-8203 CountySouthFRC@peace-caa.org County West Family Resource Center 93 Syracuse St., #700 Baldwinsville, NY 13027 315-638-1051 CountyWestFRC@peace-caa.org Eastside FRC 202 S. Beech St. Syracuse, NY 13210 315-470-3325 EaststideFRC@peace-caa.org Southside FRC 136 Dr. Martin Luther King West Syracuse, NY 13205

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315-470-3342 SouthsideFRC@peace-caa.org Westside FRC 200 Wyoming St. Syracuse, NY 13204 315-470-3352 WestsideFRC@peace-caa.org

PEACE, Inc. is a nonprofit community-based organization with the mission of helping people in the community realize their potential for becoming self-sufficient by providing families programming and training to move from poverty to self-sufficiency. PEACE, Inc. provides a continuum of services for the entire family from infants to the elderly. The majority of individuals PEACE, Inc. serves have incomes placing them at or below the Federal Poverty Guidelines.

Prevention Network – Parenting Programs 906 Spencer St. Syracuse, NY 13204 315-471-1359 www.preventionnetworkcny.org

Prevention Network offers a variety of parenting programs (i.e. Parenting Wisely, Guiding Good Choices, Strengthening Families) that support parents in helping their children navigate today’s toxic culture. They also offer Family Support Navigators for families seeking to overcome addiction. Free.

Purpose Farm

1454 W. Genesee Road Baldwinsville NY 13027 info@puposefarm.org www.purposefarm.org

Purpose Farm is a free 501c3 youth mentorship program and animal rescue. The family farm connects children ages 6 to 18 who have emotional trauma from neglect, abuse and/or being bullied and kids who have trouble adapting socially with farm animals that have been rescued. Through animal and human mentors these children may regain their hope, inspiration and confidence. Visitation by appointment only.

Syracuse Jewish Family Services Hodes Way 4101 E. Genesee St. Syracuse, NY 13214 446-9111 info@sjfs.org www.sjfs.org

Syracuse Jewish Family Service helps individuals and families in the Jewish

and general communities maximize their self -determination, realize their potential and live with dignity. Under the Menorah Park umbrella, the SJFS team of caring professionals provides human services that include counseling and mental health services (Medicare, private insurance and sliding fee scale), Solutions Geriatric Care Management, Kosher Meals on Wheels, advocacy, volunteer opportunities, outreach and educational programming.

Syracuse Community Health Center 819 S. Salina St. Syracuse, NY 13202 315-476-7921 www.schcny.com

Syracuse Community Health Center (SCHC) is made up of 15 neighborhood-based health centers located throughout Onondaga County. SCHC staff make up a comprehensive professional resource enabling Syracuse Community Health Center to offer a wide range of primary and urgent medical, dental and behavioral health services to those in the greater Syracuse community who might otherwise be excluded from the health care system. SCHC provides health care for all persons, regardless of financial status. A sliding fee plan is available for eligible individuals, based on family size and income, assuring health care services for all.

Syracuse Model Neighborhood Facility, Inc. 401 South Ave. Syracuse, NY 13204 315-474-6823 info@swccsyr.org smnfswcc.org

SNBF’s Mainstream provides respite services to youth and young adults with developmental challenges through participation in various social, recreational and personal development activities. Its’ Family 1st program seeks to reduce negative behavior in youth ages 10-19 through work with them and their families to identify and eliminate contributing factors to negative behavior.

Youth & Teen Afterschool

Huntington Family Centers 405 Gifford St., Syracuse 315-476-3157 www.huntingtonfamilycenters.org

Youth Program: Offers children 5 to 12 years of age residing on the Westside of Syracuse to come to Huntington for

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its year-round, safe, structured, and supportive atmosphere away from the perils of the street. During the school year, group programs are offered Monday through Friday from 3-5:30 p.m. Huntington also offers a day camp experience during July and August, Monday through Friday from 9 a.m. to 4 p.m. Teen Program: Provides a positive youth development experience Tuesday through Thursday 5:30 to 8 p.m. Youth 13-19 years old residing on the Westside of Syracuse are eligible. Participation in these programs are by registration or referral. Funded by a grant from the Syracuse/Onondaga County Youth Bureau and the New York State Office of Children and Family Services. See also Agencies – American Red Cross, Salvation Army, Oswego County Opportunities, Department of Social Services

Dialysis Dialysis Clinic, Inc. (DCI)

DCI University Dialysis Center 180 West 3rd St. Oswego, NY 13126 315-342-3045 Information@dciinc.org www.dciinc.org

DCI is a nonprofit kidney health organization. It provides chronic kidney disease (CKD) education to help people maintain kidney function and avoid or delay dialysis. The practice works with patients to find the treatment option that works for them in the event of kidney failure occurs. It offers free CKD education, transplant counseling and support, in-center hemodialysis and home dialysis options.

Disability-Related Services Advocates Incorporated Advocacy Center West 636 Old Liverpool Road Liverpool, NY 13088 Advocacy Center East 300 S. Manlius St. Fayetteville, NY 13066 carol@advocatesincorporated.org 315-469-9931 www.advocatesincorporated.org

Advocates is a parent-directed organization offers support services to individuals with developmental disabilities and their families as they navigate the complexities of the legal, social, medical and educational systems. Advocates works with individuals with a variety of intellectual and developmental disabilities including autism, cerebral palsy, Down syndrome, muscular dystrophy and epilepsy.

Arc of Onondaga County 600 S. Wilbur Ave. Syracuse, NY 13204 315-476-7441 www.arcon.org

Arc of Onondaga assists individuals with developmental disabilities achieve their fullest potential and believes that all people with developmental disabilities will be respected, contributing citizens who will achieve their fullest potential for independence and inclusion in the community. Programs and services include community residential, day habilitation, recreational, respite reimbursement, vocational opportunities through Monarch, clinical services through Horizons Clinic, and early intervention and pre-school programs through Parkside Children’s Center.

ARC of Oswego County/ Oswego Industries 7 Morrill Place Fulton, NY 13069 315-598-3108 info@oswegoind.org oswegoindustriesinc.org

ARC of Oswego County is a private, not-for-profit organization for individuals with intellectual and other developmental disabilities. Children’s services include: Family-centered early intervention services, specialized training and therapy, parent advocacy and training service, training and consultation to community based childcare and preschool programs, Medicaid services coordination. Adult services include: senior day habilitation program, guardianship, community recreation and leisure services, and recreational respite services.

ARISE See Agencies...page 52

Aurora of CNY

518 James St., Suite 100 Syracuse, NY 13203 422-7263; 422-9746 (TTY/TDD) auroracny@auroraofcny.org

CNY Autism Society of America

www.auroraofcny.org

This organization provides people with hearing or vision impairment and their families with support and advocacy services. These services are available to people of all ages and covers Cayuga, Onondaga and Oswego County.

Behavioral Health Services

74 Bunner St. Oswego, NY 13126 315-326-4100 www.oswegohealth.org/behavioralservices

Oswego Health’s Behavioral Services offers a wide range of psychiatric services to area residents from children age 5 through older adults. The Behavioral Services Department has several programs to meet the care needs of the community. They include Child and Family Services In-treatment, Out-Treatment, and children and youth, as well as referrals, admissions, and insurance coverage.

Brain Injury Association of NYS 4 Pine West Plaza, Suite 402 Albany, NY 12205 518-459-7911 Family Helpline: 1-800-446-6443 info@bianys.org www.bianys.org

This organization offers FACT centers throughout NYS. The CNY program is for people who sustain a brain injury before age 22 and their families. Services include educational plans, troubleshooting and other support.

Central New York Developmental Disabilities Regional Office (CNYDDRO) Syracuse Administrative Office 187 Northern Concourse North Syracuse, NY 13212 315-473-2949

Central New York Developmental Disabilities Services Office (DDSO) is an agency of the New York State Office of People with Developmental Disabilities (OPDD). It provides individualized services for people with developmental disabilities and their families in Oneida, Herkimer, Madison, Lewis, Onondaga, Oswego, Cortland and Cayuga counties. Central New York DDSO works in partnership with families, voluntary agencies, and local governments to design, develop, and deliver programs and services that meet the needs of each individual and his or her family.

4465 E. Genesee St. PMB 252 Dewitt, NY 13214 315-447-4466 cnyasa@yahoo.com www.cnyasa.org

The CNY ASA is committed to assisting families affected by autism, reaching out to the community to promote awareness, disseminate information and provide educational and recreational programming. The CNY ASA seeks to combine efforts with complementary organizations to positively impact the lives of individuals living with an autism spectrum disorder and their loved ones.

CNY Services

518 James St., Suite 240/280 Syracuse, NY 13203 315-478-2453 www.cnyservices.org

Central New York Services, Inc. (CNYS) is a private, not-for-profit Behavioral Health Organization dedicated to improving the quality of life for individuals and families affected by mental illness and substance abuse. Through partnerships with other private and government agencies, CNYS offers professional counseling, residential services and day-to-day support to individuals and families in Onondaga, Oneida, and Madison counties.

Community Options, Inc. 216 W. Manlius St. East Syracuse, NY 13057 315-431-9859 Cynthia.Barnaby@comop.org www.comop.org

Community Options, Inc., a nationally-based nonprofit 501(c) (3) organization, offering those who have disabilities residential and day rehabilitation, group homes, health care, employment services and independent living options. Community Options develops residential and employment supports for people with severe disabilities, utilizing technology and training.

David’s Refuge

8195 Cazenovia Road Manlius, New York 13104 315-682-4204 www.davidsrefuge.org

David’s Refuge is a nonprofit, oneto-two-night bed and breakfast retreat for parents and guardians who care

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for children with special needs or life threatening medical conditions. Free. The organization also offers several events throughout the year that cater to parental caregivers who have stayed at David’s Refuge.

Access CNY

1603 Court St. Syracuse, NY 13208 315-455-7591 TTY: 315-455-1794 info@accesscny.org www.accesscny.org

AccessCNY supports people with developmental disabilities, acquired brain injuries (ABI) and mental health issues offering an array of person-centered supports to individuals of all ages and abilities.

Epilepsy Pralid, Inc.

1065 James St., Suite 220 Syracuse, 13203 315-477-9777 info@epiny.org www.epiny.org

Epilepsy-Pralid, Inc. (EPI) is committed to fulfilling the original purpose and intent of both legacy organizations by providing high-quality, tailored services to individuals and caregivers affected by brain injury, epilepsy, all developmental disabilities and other neurological conditions.

Exceptional Family Resources 1820 Lemoyne Ave. Syracuse, NY 13208 315-478-1462 www.contactefr.org

EFR partners with individuals with developmental disabilities and their families, providing services, information, advocacy and other supports to enhance lives and foster community acceptance. Services include recreation programs and manuals, individualized services, community habilitation, service coordination, advocacy, resource manual, family education and training, senior caregivers’ program, Parent to Parent of New York and supported employment.

Family Tapestry, Inc.

OnCare John H. Mulroy Civic Center 421 Montgomery St. Syracuse, NY 13202 Cathy Munson, Executive Director 472-7363, ext. 276 cplbear@yahoo.com

www.oncaresoc.org/resources/familytapestry

Family Tapestry is dedicated to helping families of children with severe emotional disturbances navigate and be part of the systems that serve their children and families. These systems include, Mental Health, Juvenile Justice, Child Welfare and the Office for People with Developmental Disabilities. Family Tapestry has partnered with OnCare to ensure that our families’ voices and concerns are being heard and acted upon.

GiGi’s Playhouse

5885 E. Circle Drive, Suite 250 Cicero, New York 13039 (Inside Drivers Village, Green Entrance, Second Floor) 315-288-PLAY (7529) syracuse@gigisplayhouse.org

GiGi’s Playhouse is a one-of-a-kind achievement center for individuals with Down syndrome, their families and the community. GiGi’s Playhouse offers more than 25 therapeutic and educational programs that advance literacy, math skills, motor skills and more; all of which are free of charge. Programs are created by professional therapists and teachers who generously donate their time and expertise. All programs are based on best practices for Down syndrome learning styles and customized to ensure individual success. GiGi’s Playhouse serves infants through adults. Headquartered in Hoffman Estates, Ill., GiGi’s Playhouse currently has 31locations throughout the United States and Mexico.

Learning Disabilities Association of CNY 212 E. Manlius St. East Syracuse, NY 13057 315-432-0665 ldacny@ldacny.org www.ldacny.org

This organization aims to enhance the quality of life for children and adults with learning disabilities and ADHD by providing advocacy, programs and educational resources. It serves Oswego, Onondaga, Madison, Cortland and Cayuga counties. LDACNY is an affiliate of the Learning Disabilities Association of New York State is the only statewide association in New York that specifically represents the needs and interests of children and adults with learning disabilities, their

68 - 2018 CNY Healthcare Guide

families and professionals who support them.

Leukemia and Lymphoma Society – Western and CNY Chapter 4043 Maple Road, Ste. 105 Amherst, NY 14226 716-834-2578 www.lls.org/wcny

This organization’s mission is to cure blood related cancers such as leukemia, lymphoma, Hodgkin and myeloma. It aims to improve the quality of life of patients and their families with support, referrals, information and some financial aid.

Lupus Alliance of Upstate New York 3871 Harlem Road Buffalo, NY 14215 1-800-300-4198 info@lupusupstateny.org www.lupusupstateny.org

This organization is dedicated to improving the quality of life for lupus patients and their families. Its mission is to educate and inform lupus patients, their families, the medical community and the general public by providing moral support, encouragement and service. It also promotes research in hopes of finding a cure.

Make-A-Wish® Central New York 5005 Campuswood Drive East Syracuse, NY 13057 315-475-9474; 1-800-846-9474 www.cny.wish.org

This organization grants wishes to children who are between 2 1/2 to 18 years old with life-threatening medical conditions. Eligibility is determined by condition. Make-A-Wish®Central New York serves 15 counties including Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Otsego, Oswego, St. Lawrence, Tioga & Tompkins.

Margaret L. Williams Developmental Evaluation Center

215 Bassett St. Syracuse, NY 13210 315-472-4404 info@developmentalevaluationcenter.com www.developmentalevaluationcenter.com

The DEC primarily provides assessments and referral services for children birth through 6 years of age who are at risk for or have a developmental disability. The DEC has a special focus

on children with autism spectrum disorders through diagnosis, consulting and therapy services. Referrals are accepted through parents, professionals and agencies. The DEC staff consists of physicians, psychologists, early childhood and special education specialists, speech/language pathologists, occupational and physical. An interdisciplinary approach is used with a team of appropriate professionals to meet individual children’s needs.

Multiple Sclerosis Resources of CNY P.O. Box 237 6743 Kinne St. E. Syracuse, NY 13057 315-438-4790; 1-800-975-2404 www.msrofcny.org

Founded in 1988, this organization provides local services to individuals with MS in CNY, Upstate and the Southern Tier to help meet their daily needs. Services include: transportation, loan of durable medical equipment, educational programs, referrals, a lending library, scholarship grants for aqua therapy, local support groups, and a newsletter, The “MS Chronicles,” published six times a year.

NYS Justice Center for the Protection of People with Special Needs 161 Delaware Avenue Delmar, New York 12054-1310 518-549-0200; Abuse Line 855-373-2122 www.justicecenter.ny.gov

Aims to protect the rights of people with disabilities in New York State. People with special needs shall be protected from abuse, neglect and mistreatment. This will be accomplished by assuring that the state maintains the nation’s highest standards of health, safety and dignity; and by supporting the dedicated men and women who provide services.

Next Step Program

215 Bassett St. Syracuse, NY 13210 315-472-4404 www.developmentalevaluationcenter.com

Next Step is a program designed to help families begin navigating the journey of caring for their child with a developmental disability by providing important support and direction. The Next Step Program supports families in Onondaga County and the surrounding area by offering up to three home visits

and/or telephone consultations to help parents as well as providing information packets to parents with resources, treatment approaches and local community services for Central New York.

Office of Temporary and Disability Assistance 40 North Pearl St. Albany, NY 12243 1-800-342-3009 nyspio@otda.ny.gov www.otda.ny.gov

Person to Person – Citizen Advocacy Office

The Office of Temporary and Disability Assistance (OTDA) is responsible for supervising programs that provide assistance and support to eligible families and individuals. OTDA’s functions include: Providing temporary cash assistance; providing assistance in paying for food; providing heating assistance; overseeing New York State’s child support enforcement program; determining certain aspects of eligibility for Social Security Disability benefits; supervising homeless housing and services programs; and providing assistance to certain immigrant populations.

Onondaga County Health Department-Early Intervention/ Special Children’s Services 501 E. Fayette St., Suite B Syracuse, NY 13202 315-435-3230 www.ongov.net/health

This department assists young children with developmental and physical disabilities, including speech and walking difficulties.

Parent to Parent of New York State 1-800-971-1588 smarrella@ptopnys.org www.parenttoparentnys.org

Parent to Parent of New York State builds a supportive network of families to reduce isolation and empower those who care for people with developmental disabilities or special healthcare needs to navigate and influence service systems and make informed decisions. Serves the counties of Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga and Oswego.

Parents of Special Children 6 County Rote 24 Minetto, NY 13115 315-207-2741 ericagiblin.psc@gmail.com see their Facebook page

This family-support organization offers services to developmentally disabled persons and their families. Families are assisted with the costs of respite care and the purchase of goods related to the person’s disability. Also offered are information and referral, parent networking and parent workshops.

Onondaga County 329 North Salina St. Syracuse, NY 13203 315-472-9190 www.ppcadvocacy.org

Unpaid volunteers work as advocates for developmentally disabled individuals at risk of social isolation. Person to Person finds people who will share a visit to the mall, an ice cream, a walk around town, an hour or two of caring. This advocate is supported by the Citizen Advocacy office to see the individuals’ needs are met.

Self-Direct Inc.

12 Oswego St. Baldwinsville, 13027 315-635-5374; 1-877-540-1977 www.selfdirectinc.com

Serves people with traumatic brain injury (TBI) with a wide variety of services including, independent living skills training and environmental modifications, intensive behavioral program, home and community support services, community integration counseling. Client must be referred through the TBI waiver program.

Whole Me Inc.

1010 James Street Syracuse, NY 13203 315-468-3275 VP: 315-679-4207 www.wholemeinc.com

Whole Me, Inc. (Work Health Organizational skills Life experiences Entertainment choices Math & English) works with children who are deaf or hard of hearing. Bi-lingual, bi-cultural after-school programs include sign language, advocacy, education and workshops for parents and children.

Disabled – Accessibility Modification Advocacy and Accessibility Programs (through Arise) Onondaga County

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635 James St. Syracuse, NY 13203 315-472-3171 TTY: 315-479-6363 Oswego County 9 Fourth Ave. Oswego, NY 13126 315-342-4088 TTY: 315-342-8696 www.ariseinc.org

On-site evaluations and recommendations addressing accessibility issues in residential, community and business facilities. Programs includes: Accessibility Resource Center, ADA Accessibility Evaluations, Advocacy Groups, Home Modifications Program, Medical Equipment Loan Closet, Ramp Construction Assistance, Systems Advocacy. Funded in part by a grant from the Central New York Community Foundation.

Central New York Developmental Disabilities Regional Office (CNYDDRO) 187 Northern Concourse N. Syracuse, 13212 315-473-6978 www.opwdd.ny.gov

Provides technology evaluations and information on adaptive equipment and possible funding sources.

Medical Equipment Loan Closet through Arise Onondaga County 635 James St Syracuse, New York 13203 Marian Miller, Accessibility Program Coordinator 315-671-2908; TTY 315-479-6363 mmiller@ariseinc.org Oswego County Jim Cronk, Peer Advocate 315-342-4088, ext. 211 jcronk@ariseinc.org Cayuga/Seneca County Sara Douglass, Employment Consultant 315--255-3447 ext. 318 sdouglass@ariseinc.org www.ariseinc.org Madison County Jennifer Lea, Independent Living Advocate 315-363-4672 ext. 228 jlea@ariseinc.org

The Medical Equipment Loan Closet is a free resource through Arise for the Central New York community that provides adaptive equipment for loan during temporary times of need. The closet has a variety of walkers, crutch-

es, canes, wheelchairs, shower and tub benches of different designs, shower chairs, and other specialized types of medical equipment. To find out if they have a specific item you need, please call.

Project Adapt (at AccessCNY)

1603 Court St. Syracuse, 13208 David Selover, Program Coordinator 315-410-3336 dselover@accesscny.org www.accesscny.org

Project Adapt, an Assistive Technology (AT) program offers assistance with many types of technology including adaptive toys. Adaptive toys for disabled children are very expensive, often five times as much as a typical toy. Families can borrow adaptive toys for free. Augmentative communication devices, seating and positioning equipment, and environmental modifications are also available. Training and support services are available to ensure the best use of technology for greatest independence at home, in school, at work and in the community. Project Adapt also provides people with an opportunity to try out equipment before reaching a final decision on the best match.

Disabled – Recreation Advanced Strategy Adventures

Lloyd Weigel, President/Co-founder 7703 Kirkville Rd. Kirville NY 13082 315-656-9050 Willi2117643@gmail.com www.advancedstrategiesadventures.org

Advance Strategy Adventures is a 501(c) (3) nonprofit with the goal of giving everyone, regardless of their physical abilities, the chance to enjoy the outdoors. Whether it be the water or the woods our aim is that anyone be able to enjoy their passion for nature— either for the peace and quiet, the exhilaration, or to see and feel the colors of nature. The group provides physically challenged, elderly and youth, the opportunity to fish or hunt on free guided trips with transportation and necessary gear provided if needed at no costs to the participants.

Arise and Ski

635 James St. Syracuse, NY 13203 315-671-3094 ski@ariseinc.org www.ariseinc.org/recreation-art/arise-ski

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ARISE & Ski uses individualized instruction and adaptive ski equipment to help skiers of all levels and abilities hit the slopes each year. Each year, ARISE & Ski gives lessons to individuals with various disabilities including: spinal cord injuries, spina bifida, muscular dystrophy, all developmental disabilities, traumatic brain injuries, cerebral palsy, Down syndrome, autism, Lowe syndrome, behavioral disorders, vision impairments, and many others. People of all ages, all abilities, and all skiing levels are welcome. Lessons are offered every Saturday and Sunday for six weeks starting in early January. Students can register for a lesson in the morning or afternoon. All lessons are free and held at Toggenburg Mountain Winter Sports Center in Fabius.

Heritage Farm

3599 state Route 46 Bouckville, NY 13310 315-893-1889 www.heritagefarminc.org

Founded in 1985, Heritage Farm is a working farm designed specifically for those with intellectual and developmental disabilities. Services include Group Day and Community Habilitation, Respite, Recreational and After-School services, Supported Employment, Service Coordination, Children’s Summer Program, and Self-Advocacy. Serving individuals throughout Madison County and its surrounding areas.

Move Along, Inc.

P.O Box 83 Baldwinsville, NY 13027 Sean Callen, President 607-350-1726 Jeff_Wright@movealonginc.org www.movealonginc.org

The mission of Move Along Inc. provides adapted recreational opportunities for people who live with disabilities in Central New York. By offering an array of athletic and artistic programming and opportunities for peer-to-peer support, Move Along Inc. will help build and develop participants self-confidence and enhance their sense of self-worth, thereby enabling them to better integrate themselves fully into society and act as their own advocates.

New York State DEC Special License Unit 625 Broadway Albany NY 12233

518-402-8985 SpecialLicenses@dec.ny.gov

People with Permanent or Military Disabilities Residents with permanent disabilities are eligible for an Access Pass granting free access to parks, historic sites and recreational facilities operated by DEC or OPRHP. There are discounts on campsites and cabin rental areas too. Group Access Passes are also available. Hunters and fisherman with disabilities may qualify for special discounted or free licenses. Non-ambulatory hunters may qualify for permits that allow them to hunt from their automobile and also access designated roads on state land. DEC’s Accessible Recreation page, www.dec.ny.gov/outdoor/34035.html, will help you find information on all of DEC’s accessible recreation areas.

Special Olympics – Central New York Region 6315 Fly Road East Syracuse, NY 13057 315-314-6839 scoakley@nyso.org www.specialolympics-ny.org/central/

This organization provides yearround sports training and athletic competition in a variety of Olympic-style sports for all children and adults with intellectual disabilities, including mental retardation, giving them continuing opportunities to develop physical fitness, demonstrate courage, experience joy, and participate in a sharing of skills and friendship with their families, Special Olympics athletes and the community. The Central office serves Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga and Oswego counties.

Education and Prevention Alcohol Drug Abuse Prevention Education Program (ADA - PEP) 6820 Thompson Road Syracuse NY 13221 Penny Williams, Program Director 315-433-2609 pwilliams@ocmboces.org www.ocmboces.org

ADA-PEP is a school-based substance abuse prevention program that provides school districts with information, education and counseling services at the elementary, middle school and high school levels. It includes 42 full

Fulton 4 Tower Drive Fulton, NY 13069 315-598-6707

and part-time counselors in 17 school districts in Onondaga and Madison Counties. Free.

Community-Wide Drug-Free Coalition/Prevention Program 677 S. Salina St. Syracuse NY 13202 315-479-1140 antidrug-commission@hotmail.com www.SyracuseDrugFree.com

A prevention program that promotes awareness of the dangers of substance abuse. Acts as a catalyst for new approaches to address drug and alcohol abuse in Syracuse and Onondaga County including education, targeted programming and community forums.

Lifestyles Center

1 Rudolph Road Oswego, NY 13126 315-312-5648 lifestyle@oswego.edu www.oswego.edu/lifestyles-center/

Provides a prevention program that promotes low-risk choices for students and reflects the attitudes, behaviors, and values of healthy lifestyles for Oswego County youth. Peer Educators are trained to facilitate on-campus and off-campus presentations that deal with alcohol and other drugs, general wellness, violence prevention, and sexual health. Other services include street outreach, resource and information library, video library, pamphlets, brochures and periodicals.

Prevention Network

906 Spencer St. Syracuse, New York 13204 315-471-1359 www.preventionnetworkcny.org

Prevention Network is a nonprofit agency that educates, trains, and provides prevention services and education pertaining to substance use, abuse, and addictions to the Central New York community. The agency assists individuals, families, schools and businesses through helpful information and training, anonymous referrals and support services to assure positive outcomes.

Prevention Services Oswego 53 E. Third St. Oswego NY 13126 315-342-2370, Oswego; 315-598-6707, Fulton www.cocoaa.org/prevention.html

Provides alcohol and other drug information to children in grades kindergarten through 12 and staff development training and resource sharing with other community organizations. Offers evidence-based programs for youth who are at risk or already involved in dangerous addictive behaviors. Serves Oswego County.

Tobacco Free Network (TFN) 317 W. First St. Suite 111 Oswego, NY 13126 315-343-2344 info.icpoc@gmail.com www.icpoc.org/tobacco

Utilizes local outreach opportunities with community members to eliminate exposure to second hand smoke, decrease social acceptability of tobacco use, reduce tobacco displays in local retail environments and create greater access to smoke free playgrounds, parks, businesses and multi-unit housing.

American Red Cross See AGENCIES Page 52

Hospice Francis House

108 Michaels Ave. Syracuse, NY 13208 315-475-5422 www.francishouseny.org

Offers a place where people with terminal illnesses can die with dignity while experiencing the unconditional love of God. Must be in last six months of life, having a level of care that can be safely managed, and is in need of a home. Caregivers are available 24 hours a day to assist residents.

Friends of Dorothy House

212 Wayne Street Syracuse NY Contact through Facebook Page

Friends of Dorothy House is a non-profit Catholic Worker house which provides love and support for one or two ill individuals at a time. Its primary focus is hospice care for people with AIDS. Care includes recuperative or hospice care, supportive housing and emergency assistance. All services are

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free.

Friends of Oswego County Hospice 44 E. Bridge St., Suite 204B PO Box 102 Oswego, NY 13126 315-343-5223 www.friendsofhospice.org

The Friends of Oswego County Hospice is a not for profit agency that supports Oswego County Hospice through public awareness activities and financial assistance. Community contributions, memorial donations and foundation gifts make it possible for Hospice to provide services regardless of a patient’s ability to pay. These donations make it possible for the Friends of Hospice to help patients and their families who are experiencing financial difficulties and to provide the extra resources necessary so patients and their families can make the most of their final moments together.

Hospice of CNY

990 Seventh North St. Liverpool, NY 13088 315-634-1100; 315-266-1943 info@hospicecny.org www.hospicecny.org

Hospice of Central New York is a community resource at the end of life, providing comprehensive comfort care to patients and families through interdisciplinary services, bereavement counseling, education and collaboration. They serve patients and their caregivers in Onondaga, Oswego, Cayuga and Madison counties.

Hospice of the Finger Lakes

1130 Corporate Drive Auburn, NY 13021 315-255-2733 www.hospiceofthefingerlakes.org

Hospice of the Finger Lakes offers compassionate guidance and supportive services, providing quality of life with dignity in a comforting home setting, to terminally ill persons and those who love and care for them.

Oswego County Hospice

70 Bunner St. Oswego NY 13126 315-349-8259 HealthDept@oswegocounty.com Oswegocounty.com/health/hospice.html

Offers home care for terminally-ill persons in Oswego County who are no

longer receiving aggressive or curative medical care. Promotes comfort and a personal sense of control on a person‘s quality of life. Provides nurse visits, counseling, pastoral visits, physical, occupational and speech therapies, and home health aides. Assists patient‘s families with support and services, as needed, offers bereavement counseling and provides a 24-hour nurse available for consultation.

Hotlines 211CNY

211 1-844-245-1922 211cny.com

Locating basic resour ces such as food, shelter, employment, or health care may mean calling dozens of phone numbers, then struggling through a maze of agencies and services to make the right connections. The 211 system helps residents find resources by dialing a simple three-digit number.In July 2000 the Federal Communications Commission assigned the three-digit dialing code 2-1-1 for the exclusive purpose of providing widespread access to community information and referral

Free and Subsidized Health Clinics Amaus Medical Services 59 East Onondaga Street Syracuse, NY 13202 315-424-1911

Amaus Medical Services at Cathedral is a walk-in interim primary care facility for persons who are without insurance and with limited access to health care. The doctors and staff provide a compassionate system of health management for many common diseases as well as sick visits.

Federally Qualified Health Centers Cayuga County East Hill Family Medical, Inc. 144 Genesee St. Auburn, NY 13021 315-253-8477 Onondaga County Syracuse Community Health Center 819 South Salina Street Syracuse, NY 13202 315 476-7921 http://schcny.com/ Oswego County Northern Oswego County Health Services, Inc.

Fulton Health Center 510 South Fourth Street Suite 600 Fulton, NY 13069 315 598-4790 Mexico Health Center 5856 Scenic Ave Mexico, NY 13114 315- 963-4133 Oswego Health Center 10 George Street, Suite 200 Oswego, NY 13126 315-342-0880 Parish Health Center 10 Carlton Drive Parish, NY 13131 315-625-4388 Phoenix Health Center 7 Bridge Street Phoenix, NY 13135 315-695-4700 Pulaski Health Center 61 Delano St. Pulaski, New York 13142 315- 298-6564 School Based Health Center @ APW Elementary 640 County Route 22 Parish, NY 13131

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315-625-5213 School Based Health Center @ APW High School 639 County Route 22 Parish, NY 13131 315-625-5213 School Based Health Center @ Lura Sharp Elementary 2 Hinman Road Pulaski, NY 13142 315-298-2570 School Based Health Center @ Mexico Middle School 16 Fravor Road Mexico, NY 13114 315-963-8400 ext. 4208 School Based Health Center @ Pulaski Middle-Senior High School 4624 Salina Street Pulaski, NY 13142 315-298-269 School Based Health Center @ Sandy Creek School 124 Salisbury Street Sandy Creek, NY 13145 315-387-6815 Pulaski Dental 61 Delano Street

services. 211 CNY brings together organizations in the community to better serve the residents of five counties: Onondaga, Oswego, Jefferson, Lewis, and St. Lawrence. 211 is a helpful starting point for areas with small fragmented rural communities that may not be as connected as bigger cities. Under a simple, easy to remember, three digit phone number, updated information is kept under national standards, and the call or use of the database is free and available 24/7.

Adelphi New York Statewide Breast Cancer Hotline and Support Program Adelphi University School of Social Work 1 South Ave. PO Box 701 Garden City, NY 11530 1-800-877-8077; 516-877-4320 breastcancerhotline@adelphi.edu Breast-cancer.adelphi.edu

This hotline provides information, referrals and support to women who have breast cancer or anyone with concerns about breast cancer. The hotline is staffed by 100 volunteers (mostly breast cancer survivors) and social-work staff who are professionally trained and

supervised.

Abuse & Assault Hotline

Service to Aid Families (SAF) 315-342-1600; 315-342-7618; 1-877-3427618

SAF is the domestic violence and rape crisis program for Oswego County and has provided crisis, supportive, advocacy and educational services throughout Oswego County for more than 30 years. Provides crisis intervention and support for victims of domestic violence, dating violence, sexual assault, stalking or other violent crimes; people experiencing a housing crisis or difficulty meeting basic needs; people experiencing other types of crisis.

Boys Town National Hotline 1-800-448-3000 1-800-448-1833 (TDD line) Text VOICE to 20121 Or chat at: www.boystown.org/hotline

Christian-based organization believes that every child and family has the potential to thrive, regardless of background and circumstances. Specially-trained counselors, including training in preventing suicide, are available as well as translation for more than 140 languages.

Contact Community Services – Suicide Prevention Hotline Onondaga County 315-251-0600 Cayuga County 1-877-400-8740 www.contactsyracuse.org

Confidential, anonymous, free 24-hour telephone counseling, suicide prevention and crisis counseling. Online emotional support, crisis intervention and suicide prevention. Live chat is available 24/7.

Domestic Violence Hotline

The Boys Town National Hotline is available 24 hours a day, 365 days a year. The Boys Town mission is to offer at-risk children and families the love, support and education to succeed. The

1-800-942-6906 (Multi-languages available) 711 for deaf/hard of hearing www.nyscadv.org/find-help/

Callers receive information and referrals to shelters, safe homes, counseling,

Free and Subsidized Health Clinics Pulaski, NY 13142 315-298-6815 Fulton Dental 510 South Fourth Street Suite 600 Fulton, NY 13069 315-297-4760 School Based Health Center Dental @ Sandy Creek School 124 Salisbury Street Sandy Creek, NY 13142 315-387-3620 School Based Health Center Dental @ Fairgrieve Elementary School 716 Academy Street Fulton, NY 13069 315-593-5550

Federally Qualified Health Centers are community-based health care providers that receive funds from the HRSA Health Center Program to provide primary care services in underserved areas. They must meet a stringent set of requirements, including providing care on a sliding fee scale based on ability to pay and operating under a governing board that includes patients. Federally Qualified Health Centers may be Community Health Centers,

Migrant Health Centers, Health Care for the Homeless, and Health Centers for Residents of Public Housing.

Poverello Health Center 808 North Salina Street Syracuse NY 13208 315-423-0001

Assumption Church’s Poverello Health Center offers free medical care to people without medical insurance in the Central New York area. It is staffed by volunteer physicians, nurse practitioners and nurses, as well as a chiropractor and optometrist by appointment. Physical examinations for pre-employment and college/vocational schools are available by appointment only.The health center provides clients with Prescription Assistance through the various pharmaceutical companies. diabetic Teaching, dietary counseling, social service counseling, and hypertension monitoring are also offered. diabetic and hypertension workshops and a health management fair providing health assessment screening are held each year too.

Rahma Health Clinic 3100 S Salina St Syracuse, New York 315-565-5667

The Rahma Health Clinic offers primary care and preventative care services for acute and chronic conditions, routine diagnosis and treatment of illnesses, conditions and injuries, screening, counseling, and medication monitoring. All visits to the Rahma clinic are by appointment only and all who are uninsured are welcome to utilize the clinic.

Rural & Migrant Ministry 15 Stewart Street P. O. Box 192 Richland, NY 13144 315-298-1154 rmmoc@myoswego.com

Serves the underserved residents of Oswego County with a weekly medical clinic. Supports persons in their efforts to become self sufficient in order to be agents of their own development. Serves in collaboration with other county services.

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support groups from the battered and formerly battered, legal assistance, referral to child abuse hotlines, elder abuse services and local social services departments.

Emergency Family Crisis Hotline Dial 211

Twenty-four hour crisis hot line, 24hour availability, 365 days a year. Emergency and crisis interventions with case management, outreach and after care.

Help Restore Hope Center

218 Liberty Street Oneida, NY 13421 1-855-966-9723 www.HelpRestoreHopeCenter.org

Liberty Resources Help Restore Hope Center provides free and confidential services to those affected by sexual assault, domestic violence or other violent crimes in Madison County and surrounding communities. The 24-hour hotline is staffed by trained volunteers. A six-bed safe dwelling provides confidential housing in addition to advocacy and support from a team of trained staff professionals. Short-term counseling and assistance with legal orders of protection are also provided.

National Domestic Violence Hot Line

1-800-799-7233 TTY: 1-800-787-3324 Videophone for Deaf 9 am to 5 pm M-F: 1-855-7223; TTY 1800-787-3224 www.thehotline.org

Responding to calls 24/7, 365 days a year, this hotline provides confidential, one-on-one support to each caller, offering crisis intervention, options for next steps and direct connection to sources for immediate safety for women, men, children and families affected by domestic violence. Its database has more than 5,000 agencies and resources in communities all across the country. Offers bilingual advocates and a Language Line with translations in 170+ different languages.

National Runaway Switchboard 3141 B N. Lincoln Ave. Chicago, IL 60657 1-800-RUNAWAY (1-800-786-2929) Email: www.1800runaway.org/crisisonline-services/ www.1800runaway.org

This hotline services runaway and

homeless youth in crisis and their loved ones by providing non-judgmental and non-directive crisis intervention. Information and referral is given and agencies can be phoned for further services. Free bus tickets can also be provided for youth who would like to return home.

NYS Justice Center for the Protection of People with Special Needs Hotline 1-855-373-2122 711, 1-855-373-2122 (TTY)

The Justice Center operates a centralized, statewide toll-free hotline and incident reporting system that receives and tracks allegations of abuse and neglect 24 hours a day, seven days a week. Reports are made by service providers and others who are “mandated reporters” as well as by any individual who witnesses or suspects the abuse or neglect of a person with special needs.

New York State HIV/AIDS Counseling Hotline

1-800-872-2777 1-800-369-2437 (TDD) 1-800-233-SIDA (Spanish language hotline) 1-800-541-2437 (AIDS)

This hotline offers trained counselors who answer questions, assess risk, assist in prevention strategies and discuss a wide variety of issues. It also offers referrals to testing sites, community service programs, designated AIDS care facilities and other services.

Onondaga County Department of Social Services 421 Montgomery St. Syracuse, NY 13202 www.ongov.net/cfs/childwelfare.html Child Protective Services (CPS): 315-4352884 Child Abuse Report Hotline for general public: 315-422-9701; 1-800-342-3720

Poison Center, Upstate New York SUNY Upstate Medical University 750 E. Adams St. Syracuse, NY 13210 HotLine: 1-800-222-1222 Public Information: 315-464-5375 Office: 315-464-7078 www.upstate.edu/poison

This agency is responsible for 54 counties in Upstate New York. It provides telephone management when poisoning occurs and supplies information regarding poisoning inquiries. It is also involved with educating the general population and health care profession-

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als through outreach and also acts as a resource and referral service.

State Child Abuse and Maltreatment Register

Capital View Office Park 52 Washington St. Rensselaer, New York 12144-2796 1-800-342-3720; 1-800-638-5163 (TDD/ TTY) 1-800-342-3720 (video relay system) www.ocfs.ny.gov/main/cps/

Provides 24-hour a day services for the purpose of reporting cases of suspected child abuse anywhere in the state.

Suicide Prevention

1-800-273-TALK (8255) suicidepreventionlifeline.org

The lifeline provides 24/7 free and confidential support for people in distress. It also provides prevention and crisis resources for anyone and best practices for professionals.

Vera House

723 James Street Syracuse, NY 13203 315-468-3620 (24-hr. Crisis and Support); 315-484-7263,(TTY during business hours) www.verahouse.org

Vera House is a comprehensive domestic and sexual violence service agency providing shelter, advocacy, and counseling services for women, children & men, education and prevention programs and community coordination. It provides emergency shelter, counseling and outreach services and prevention programming.

Housing / Homeowner Assistance A Tiny Home For Good, Inc. ATinyHomeforGood.org/contact www.ATinyHomeforGood.org alunetta@atinyhomeforgood.org

A Tiny Home for Good Inc. is a nonprofit in the Syracuse community that builds and manages tiny homes on vacant city lots. The homes are 300 square feet and are equipped with all the amenities of a regular home. Each home is rented to one individual who has faced homelessness. Rent is determined on a sliding scale dependent on the resident’s income. Each resident is connected with a professional care manager through a partnership with several

care management organizations in the Syracuse area.

assistance may be available to homeowners for lead risk reduction work.

Help Restore Hope Center

Operation Northern Comfort

218 Liberty Street Oneida, NY 13421 1-855-966-9723 www.HelpRestoreHopeCenter.org

Liberty Resources Help Restore Hope Center provides free and confidential services to those affected by sexual assault, domestic violence or other violent crimes in Madison County and surrounding communities. A six bed safe dwelling provides confidential housing in addition to advocacy and support from a team of trained staff professionals. Short-term counseling and assistance with legal orders of protection are also provided.

Home HeadQuarters 538 Erie Blvd., Suite 100 Syracuse, NY 13204 Phone 315-474-1939 info@homehq.org www.homehq.org

Home HeadQuarters is a not-forprofit organization committed to creating housing and related opportunities that improve the lives of underserved Central and Upstate New York people and revitalize the communities in which they live. Established in 1996, Home HeadQuarters offers nationally certified homebuyer education for first-time homebuyers, financial and homeownership counseling, foreclosure prevention and real estate planning and development. Home HeadQuarters is also one of the largest regional providers of affordable home and energy improvement loans and grants to area homeowners.

Lead Poisoning Control Program Onondaga County John H. Mulroy Civic Center, 9th Floor 421 Montgomery St.-9th FLoor Syracuse, NY 13202 315-435-3271 LeadFreeKids@ongov.net ongov.net/health/lead

The Onondaga County Lead Poisoning Control program works to protect children from lead poisoning by: Inspecting rental properties and homes built before 1978; providing blood lead screening tests; following up with families whose children need testing; and providing case management for children with lead poisoning. Financial

www.ongov.net/aging/energy.html

info@operationnc.org www.operationnc.org

Operation Northern Comfort is a nonprofit, volunteer group from Central New York committed to serving the surrounding communities by providing, labor, donations and support in any time of need. The organization serves its neighbors by doing anything from delivering furniture, painting a room to organizing a fundraiser. The volunteers at Operation Northern Comfort will do whatever they can to help.

Peace Inc. Energy & Housing 811 E. Washington St. Syracuse, NY 13210 315-470-3315 enegy@peace-caa.org www.peace-caa.org

Energy & Housing works to help reduce utility bills for families by making households more energy efficient. This program offers a grant to provide energy conservation measures for income eligible homeowners and renters. Its Our New York State Energy $mart Programs include: the Weatherization Assistance Program; EmPower New York; and the Multi-Family Performance Program.

Syracuse Habitat for Humanity 308 Otisco Street Syracuse, NY 13204 315-424-2230 www.syracusehabitat.org adminassist@syracusehabitat.org

Syracuse Habitat for Humanity is an affiliate of Habitat for Humanity International, a nonprofit ecumenical agency, whose mission is to eliminate substandard housing in the world by working with God and people everywhere. Syracuse Habitat for Humanity has built or renovated 70 homes since 1986 through all-volunteer donations of money, labor and materials. Homes are sold to partner families at no profit and are financed for no interest and a 30-year term. Homeowners must volunteer 300 hours of labor and put down a $1,000 down payment on the house.

Weatherization Referral Assistance Program (WRAP) Central New York 421 Montgomery Street, 10th Floor Syracuse NY 13202 315-435-13202

Provides comprehensive weatherization service and energy conservation education to the most needy elderly. Also distributes HEAP applications by mail to individuals 60 years of age and older. Eligibility: Individuals 60 years of age and older in Onondaga County who meet low-income guidelines.

Housing/Shelters Arbor House-Chemical Dependence Program

53 Hall Road Hannibal, NY 13074 315-598-4717 www.oco.org/home-for-dd-adults/justarbor-house

This facility is designed for adults recovering from any form of substance abuse. The facility provides a structured, home-like setting for up to 16 persons making the transition into abstinent living and provides trained assistance from resident staff.

Barnabas Shelter

1941 S. Salina St. Syracuse, NY 13202 315-475-9744 ext102 www.sasyr.org

A program of the Salvation Army, Barnabas House is a co-ed group facility offering short-term transitional housing for up to six older homeless youth. Youth may choose to live at Barnabas House for up to two to four weeks while working to resolve their own crises or preparing for their eventual independence. Of the 25 youth receiving housing each year, almost half are reunited with parents or family members upon discharge.

Barnabas Apartments 1941 S. Salina St. Syracuse, NY 13205 315-475-9744 www.sasyr.org

A program of the Salvation Army, Barnabas Apartments provide opportunities for seven homeless males to experience the full reality of living in their own apartments. Due to the severity and longevity of their homelessness, the youth that live in Barnabas Apartments typically do not have the option of reuniting with family members. These particular youth often remain involved in the program for up to 18 months, moving into the community upon

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discharge.

Booth House

3624 Midland Ave. Syracuse, NY 13205 1-800-660-6999; 315-417-7628 www.sasyr.org

A program of the Salvation Army, Booth House is a shelter and counseling service for runaway and homeless youth, ages 13-17 (those younger than 13 will be determined on a case by case basis). During times of crisis, youth are able to access shelter services for up to 60 days. Services may be initiated by contacting the 24-hour hotline, 315435-8300. Booth House is certified to provide emergency housing through two distinctly different formats: a 15bed group shelter and county-based “host families”. By offering these two different kinds of shelter options, Booth

House is able to meet the unique needs of the vast majority of young people requiring services.

Catholic Charities Men’s Shelter 1074 S. Clinton St. Syracuse NY 13202 315-423-9137 www.ccoc.us

A multi-bed emergency evening shelter for homeless men. Dormitory style sleeping accommodations. Shower and laundry facilities. A light meal is served. Casework services are available for shelter residents interested in securing permanent housing. Eligibility: Homeless men 25 years of age and older. Application process: Walk-in after 5 p.m. No fee.

Catholic Charities Onondaga County 1654 W. Onondaga St. Syracuse, NY 13204 315-424-1800 www.ccoc.us

Catholic Charities offers emergency assistance and shelter programs for men, women and children including Supportive Housing; Relocation Assistance for Homeless or Housing Vulnerable Individuals and Families; Emergency Services; Emergency Shelter for Men; Emergency Shelter for Women.

Chadwick Residence

335 Valley Drive Syracuse, NY 13207 315-476-6554 info@chadwickresidence.org www.chadwickresidence.org

Free Legal Clinics Cancer Legal Advocacy and Services Program (CLASP)

Legal Services of Central New York, Inc. 221 S. Warren St., Suite 300 Syracuse, NY 13202 1-877-777-6152; 866 475-9967 Text: 315-765-7121 CLASP@lscny.org www.lscny.org/clasp

CLASP is a nonprofit law firm founded in 1966 to provide free, civil legal assistance to low-income families and individuals in thirteen counties of Central New York. A project of Legal Services of Central New York, Inc. and the Frank H. Hiscock Legal Aid Society, CLASP serves clients residing in the counties of Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Otsego, and Oswego. Some of our projects cover more counties.

Children’s Rights and Family Law Clinic Office of Clinical Legal Education Syracuse University College of Law Dineen Hall 950 Irving Avenue Syracuse, 13244-6070 315-443-4582; 1-888-797-5291 law.syr.edu/academics/clinicalexperiential/clinical-legal-education/ childrens-rights-family-law-clinic

Law students, supervised by a practicing attorney, represent children and families in cases dealing with education

rights; school disciplinary and suspension hearings; special education; custody/guardianship; and other issues. Free if eligible.

Elder Law Clinic

Syracuse University College of Law, Dineen Hall 950 Irving Avenue Syracuse, 13244-6070 315-443-4582, 1-888-797-5291 law.syr.edu/academics/clinicalexperiential/clinical-legal-education/elderlaw-clinic/

The Elder Law Clinic offers free legal services to persons 60 and older. Law students, supervised by a practicing attorney, represent elderly clients in cases involving health insurance (Medicare, Medicaid, and private insurance), access to medical care, advance directives, social security issues, consumer law, housing law and more. New cases accepted between September and March and is dependent upon case load.

Franciscan Ministries Legal Referral Clinic 804 North Salina Street Syracuse NY 13208 315-423-9961

Gives free legal aid and referrals to people who can’t afford an attorney. Service is provided by a volunteer lawyer.

Hiscock Legal Aid 351 S. Warren St.

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Syracuse, NY 13202 315-422-8191 mail@hlalaw.org www.hiscocklegalaid.org

Hiscock Legal Aid Society is a notfor-profit charitable organization that provides free legal assistance to the residents of Onondaga County whose families are unable to afford private counsel. No age restriction.

Legal Aid Society of Mid-NY www.lasmny.org

Utica (serves Madison County) 268 Genesee Street Utica, New York 13502 315 793-7000 Oswego (serves Oswego county): 108 W. Bridge St. Oswego, NY 13126 315-532-6900 Syracuse (serves Cayuga and Onondaga counties): 221 S. Warren St., Suite 310 Syracuse, New York 13202 315-703-6600

The Legal Aid Society of Mid-New York, Inc. is a not-for-profit law office that provides free legal information, advice and representation to people who can‘t afford a lawyer. It only handles civil (non-criminal) legal problems and serves the counties of Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego and Otsego. It also serves farmworkers anywhere in

Chadwick Residence is a nonprofit organization that provides transitional housing, permanent housing, case management and independent living skills education to women and children.

Dorothy Day House House of Providence 1654 W. Onondaga St. Syracuse, NY 13204 315-476-0617 www.ccoc.us

A program of Catholic Charities, Dorothy Day House provides 24 hour emergency shelter for unaccompanied women of any age, and women with children (girls any age, boys up to 10 years old on a case by case basis) who are homeless or housing vulnerable. Support services include advocacy, crisis counseling, casework, support groups, referral and assistance with

315-443-8555 info@exodus3ministries.org www.exodus3ministries.org

relocation.

Christopher Community

990 James St. Syracuse, NY 13203 424-1821; 1-800-662-1220 (TDD/TYY) www.christopher-community.org

Christopher Community is a not-forprofit development and management company which specializes in promoting low-income housing and health facilities for seniors, families and the disabled. It is staffed by professional management personnel skilled in all phases of management such as accounting, leasing, personnel, governmental reporting, building operations and the provision of social services to residents.

Exodus House

305 Geddes St. Syracuse, NY 13204

Under the auspice of Exodus 3 Ministries, Exodus House is a strengthbased, solution focused program for women. Through its residency program, women are assisted with the skills and resources necessary to rebuild their lives and develop healthy, sustainable relationships with their families, service providers, faith communities and the community at large. To enroll, women must be at least 18, homeless or in imminent danger of becoming homeless, free from drugs or alcohol for at least 24 hours prior to admission and willing to work toward becoming independent and establishing permanent housing. Women may stay at the residence for one year free of charge.

Free Legal Clinics New York state.

Legal Services of Central New York 221 South Warren Street Suite 300 Syracuse, New York 13202 315-703-6500; 866-475-9967 Text: 315-765-7121 http://www.lscny.org/

A nonprofit law firm founded in 1966 to provide free, civil legal aid to low-income families and individuals in thirteen counties of Central New York. Provides legal help in Cayuga, Cortland, Herkimer, Madison, Onondaga, and Oswego counties.

Syracuse University College of Law 950 Irving Avenue Dineen Hall Syracuse NY 13244 315 443-4582; 888-797-5291 https://law.syr.edu/academics/clinicalexperiential/legal-assistance

Provides Free bankruptcy clinic, children’s rights and family law clinic, community development law clinic, criminal defense clinic, disability rights clinic, elder and health law clinic, low income taxpayer clinic, securities arbitration and consumer law clinic, and Wohl Family Veterans Legal Clinic.

McMahon/Ryan Child Advocacy Center 601 E. Genesee St. Syracuse, NY 13202 315-701-2985 www.mcmahonryan.org

Founded in 1998, the McMahon/ Ryan Child Advocacy Center is a nonprofit organization dedicated to ending child abuse through intervention and education. The organization offers a safe, child-friendly process for abused children and their families, supported by a committed, professional team specializing in the investigation, prosecution and treatment of child abuse.

New Justice Conflict Resolution Services Inc. Cortland County PO Box 7004 Ithaca, NY 14851 315-886-2805

its programming in three Central New York Counties – Onondaga, Oswego and Cortland. Mediation services are available to youth involved in school, family or peer conflicts.

Vera House Monday Night Legal Clinic 723 James Street Syracuse, NY 13203 315-425-0818 www.verahouse.org info@verahouse.org

Offers consultations with attorneys who are knowledgeable about legal issues related to domestic violence. Call to make an appointment

Onondaga County 400 Leavenworth Avenue Suite 100 Syracuse, NY 13204 315-471-4676

Volunteer Lawyers Project 221 South Warren Street Suite 320 Syracuse, NY 13202 315-471-3409 info@onvlp.org www.onvlp.org

Oswego County 120B W. Second St. Oswego, NY 13126 315-343-8370 www.newjusticeservices.org

New Justice Conflict Resolution Services is an organization dedicated to the constructive resolution of interpersonal and small group conflicts. Through its alternative dispute resolution intervention services, New Justice offers mediation, arbitration, Youth Court, and process facilitation as avenues of dispute settlement through

A 501 (c) (3) nonprofit made up of volunteer attorneys and law students who offer free legal information, assistance and representation in civil matter to low-income people. Attorneys practice in trusts, estates and elder law, provide assistance with pro se filings for safe deposit boxes, small estates, and 17-A guardianships, as well as consultations regarding any other trusts, estates and elder law issues, among other matters.

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Kiesewetter Emergency Shelter Rescue Mission 122 Dickerson St. Syracuse NY 13202 315-472-2324 ext. 2 www.rescuemissionalliance.org

Provides 183-bed, state-licensed emergency shelter for men with 40 beds for women with access to meals, permanent housing, employment and spiritual assistance. Makes referrals for individuals with drug and alcohol issues. Case managers are available to provide assistance. Eligibility: Homeless individuals who are 18 years of age and older.

Nascentia Health

1050 W. Genesee St. Syracuse, NY 13204 1-888-477-HOME (4663) www.nascentiahealth.org

Community-based home care system for medical and non-medical needs. Brings all programs and services provided by Visiting Nurse Association of Central New York, CCH Home Care & Palliative Services, Independent Health Care Services, Home Aides of Central New York and the Eldercare Social Day Program together under one umbrella. Includes VNA Homecare Options, a managed long-term care (MLTC) Medicaid plan for those eligible for a nursing home level of care. Staff includes home health aides, nursing, physical therapists, occupational therapists, social work, speech language pathology and support services. Specialties include care management, cardiac, medication and chronic disease self-management, maternal and child health, palliative care, pediatric, telehome care monitoring & wound care. Catchment area includes operational headquarters of Onondaga County and 48 counties throughout New York state. Payment accepted from Medicare, Medicaid, third party insurance and/or private pay. Operates 24/7.

Rescue Mission, Auburn

51 Merriman Street Extension Auburn NY 13021 315-282-7195

The Auburn NY office of the Rescue Mission provides supportive housing for families who are experiencing homelessness or at risk of becoming homeless. It offers support for basic needs such as food and clothing. Case managers work with families to achieve their highest levels of stability and indepen-

dence. They also assist families who are temporarily housed by Cayuga County Department of Health and Human Services to find permanent housing and connect with other key services.

Ronald McDonald House Charities of CNY 1100 E. Genesee St. Syracuse, NY 13210 315-476-1027 house@rmhcny.org www.rmhcny.org

Provides a home-away-from-home for families with children who are hospitalized with serious illness or injury. Ronald McDonald House Charities of CNY provide a continuum of care for the three area hospitals and affiliated clinics as well as Syracuse area pediatric specialists. Those hospitals currently include Crouse Hospital, Golisano Children’s Hospital, and St. Joseph’s Hospital Health Center. The House is open 24 hours a day, 365 days a year.

Salvation Army Emergency Family Shelter 749 S. Warren St. Syracuse, NY 13202 315-479-1332 syracuseny.salvationarmy.org

The Salvation Army’s Emergency Family Shelter has 81 beds and 10 cribs and is a co-ed shelter, providing temporary emergency housing and counseling services for homeless families of any configuration, including extended families, men with children, older male children and single womenCrisis counseling, comprehensive social work support services and linkages to community resources are provided to secure and maintain permanent housing

Salvation Army Women’s Shelter 1704 S. Salina St. Syracuse, NY 13205 315-472-0947

The Salvation Army’s Women’s Shelter provides temporary emergency housing for adult women without children, who have serious mental health problems and psychiatric disabilities. Crisis counseling, comprehensive social work support services, mental health services and linkages to community resources are provided to help the women obtain housing stability, income supports, mental health treatment and supportive services. The Women‘s Shelter has 15 beds.

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Sarah Guesthouse

100 Roberts Ave. Syracuse, NY 13207 315-475-1747 Jen@sarahsguesthouse.org www.sarahsguesthouse.org

Sarah House is a “home away from home” for out-of-town patients and families of patients seeking medical care in the CNY area. It offers lodging, transportation, meals and comfort to seniors, veterans, low-income families and families whose extended stay away from home may cause a financial hardship. Donation of $20 is requested, but no one is turned away for inability to pay.

Services to Aid Families

Oswego County Opportunities, Inc. Midtown Plaza, Lower Level Oswego, NY 13126 315-342-7532 www.oco.org/crisis-development

Programs offered include the abuse and assault hotline, crime victim assistance program, domestic violence program, rape crisis program, victim support project, school prevention program and community education. SAF provides emergency shelter for victims of domestic and sexual violence and advocacy to any individual.

Syracuse Teen Challenge 124 Furman St. Syracuse, NY 13205 315- 478-4139 www.syracusetc.com

Syracuse Teen Challenge operates a 20-bed facility which serves the Western and Central New York area. Their program provides residential recovery to men ages 18 and older from all ethnic, socioeconomic and religious backgrounds.

Transitional Apartment and Parenting Center (TAPC) 667 S. Salina St. Syracuse, NY 13202 315-479-1330 www.sasyr.org

The Transitional Apartments and Parenting Center (TAPC) is a 24-unit apartment complex providing longterm transitional housing, case management and parenting classes for homeless, pregnant and parenting adolescent girls, aged 16-21 (and their children).

Vera House

723 James Street

Syracuse, NY 13203 315-425-0818 www.verahouse.org

Internal Medicine Internal Medicine Offices of Paul S. Cohen MD 1000 E. Genesee St., Suite 500 Syracuse, NY 13210 315 471 8388 www.paulscohenmd.com

vcarmody@unitedway-cny.org www.onliteracy.org

LCOC’s mission is to collectively build and support community initiatives that improve literacy levels across the lifespan in Onondaga County. LCOC is a partner with Dolly Parton’s Imagination Library, a free program that provides children from birth to age 5 (as long as their parent/guardian lives in the eligible target area) a new, age-appropriate, book sent to them at their home each month until their fifth birthday. Currently, Imagination Library is available to all children under the age of 5 who live within Onondaga County.

Literacy Coalition of Oswego County, Inc.

315-558-3763; 315-343-7681 mikeegan@twcny.rr.com jspaulding@palltimes.com www.oswegocounty.com/literacyco/

502 Court Street, suite 401 Utica, NY 13502 315-733-1709 www.whenthereshelpthereshope.com/

The Literacy Coalition of Oswego County is a growing coalition of more than 36 local organizations dedicated to improving literacy in Oswego County, addressing literacy needs of people of all ages.

Literacy Resources

ProLiteracy, Inc. advocates for adult literacy initiatives on behalf of our member network. We provide a strong collective voice to increase awareness of adult literacy challenges, influence public policy and create change. By providing evidence of the challenge faced by adults around the world ProLiteracy aims to amplify their courageous voices and build a global community dedicated to ending illiteracy and supporting positive change for these adualts.

Bldg 31, Fort Ontario 45 East Shuyler Street Oswego, NY 13126 315-342-8839 lvoswego@oco.org www.oco.org/education

This free literacy service provides confidential, tutoring of adults in basic English communication, literacy and math skills. LVOC partners learners with LVOC-trained tutors, one-to-one, to help them achieve their goals.

Literacy Coalition of Onondaga County P.O. Box 2129 Syracuse, New York 13220 315.428.8129

Areas covered include literacy, workforce literacy, computer literacy, health literacy and financial literacy.

ProLiteracy, Inc.

415 W. Fayette Street Syracuse, NY 13204 315-422-9121; 1-888-528-2224 info@proliteracy.org www.proliteracy.org

443 N. Franklin Street Suite 001 Syracuse, NY 13204 315-671-2241 healtheconnections.org

Transforming lives for those who need it most, Center for Family Life and Recovery, Inc. is an organization which is proud to be the area’s leading resource provider for prevention, counseling, training, advocacy and recovery. Our vision is that we will create a community mindset where individuals and families embrace sustained recovery from mental health, substance use, and behavioral issues. Substance use and mental health are family diseases. We are here to help you and your family find help, healing and hope.

Liberty Resources Integrated Health Care

Medical Organizations HealtheConnections

Mental Health Center for Family Life & Recovery, Inc.

This is a Syracuse-based primary care internal medicine practice that includes a laboratory on site and osteoporosis testing. It’s closely affiliated with three major teaching hospitals: St. Joseph’s Hospital Health Center, Crouse Hospital and Upstate Medical University-University Hospital. The staff is comprised of Dr. Paul S. Cohen who was recognized as one of the best internists in Central New York by the CNY Magazine, Dr. Bonnie Koreff-Wolf, Dr. Biby Rajan-George. Other professionals include Lana Gagne, nurse practitioner; and Lynn Neuburger, Sarah Castilano, Mark Mazzye and Brynne Nosko, all physician assistants.

Literacy Volunteers of Oswego County

ing health and healthcare delivery in Central New York through trusted and valued collaboration. The organization delivers actionable information solutions and services that result in healthier people, better care, and efficiencies. The company provides health information exchange (HIE) services and population health improvement services for the 11 counties of the Central New York region. HealtheConnections is accredited by NYS Department of Health as a qualified participant of the State Health Information Network of New York (SHIN-NY).

1045 James St. Syracuse, NY 13203 315-425-1004 www.Liberty-Resources.org

Providing behavioral health counseling and medication management for children, adolescents, and adults along with primary care for adults (children and adolescent services to be available in the future). The Behavioral Health team is composed of licensed therapists (social work, marriage and family therapy, mental health counseling), psychiatrists, psychiatric nurse practitioners, and family practice nurse practitioners. Our multidisciplinary approach assures that treatment services are integrated and may be coordinated with primary care physicians.

HealtheConnections is improv-

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Nutritional Health/ Support Catholic Charities Oswego County Food Pantry 808 West Broadway Fulton NY, 13069 315-598-3980 www.ccoswego.com/food-pantry/

Catholic Charities’ Client Choice Food Pantry provides nourishment to families and individuals in need of food. For enough emergency food for three days please bring in a piece of mail with name and address for each individual in the family.

Eat Smart NY Program of Cornell Cooperative Extension Cayuga County Cornell Cooperative Extension 1581 Route 88 NOrth Newark, New York 14513 315-331-8415 www.fingerlakeseatsmartny.org wayne@cornell.edu Madison County P.O. Box 1209 100 Eaton St. Morrisville, NY 13408 315-684-3001 ext. 107 Dmv5@cornell.edu http://madisoncountycce.org/foodnutrition/southern-tier-eat-smart-newyork Onondaga County The Atrium Suite 170 100 S. Salina St. Syracuse, NY 13202 315-424-9485 ext.239 kmd13@cornell.edu http://cceonondaga.org/nutrition-health/ eat-smart-new-york Oswego County 3288 Main Street Mexico, NY 13114 315-963-7286 http://www.thatscooperativeextension. org/humanecology.html oswego@cornell.edu

Nutrition education for people with low incomes, including meal planning, stretching food dollars, and choosing healthy foods. Criteria for participation are families and individuals who receive SNAP, WIC, Medicaid, SSI or children in Head Start. No cost.

Food Bank of Central New York 7066 Interstate Island Road Syracuse, NY 13209

315-437-1899 sgriffin@foodbankcny.org www.foodbankcny.org/find-food/

Food Bank of Central New York is a not-for-profit organization working to eliminate hunger through nutritious food distribution, education and advocacy in cooperation with the community. Food Bank of CNY partners with 250 emergency food programs in the counties of Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence. For a referral to a food pantry, contact the Food Bank of Central New York.

Human Concerns Center Food Pantry 85 E. Fourth St. Oswego, NY 13126 315-342-7301

Human Concerns provides emergency services by supplying a three-day supply of food every 30 days for needy families and individuals in Oswego County. Must reside in the Oswego City School District.

Interreligious Food Consortium (IFC) 222 Teal Ave. Syracuse, NY 13210 315-474-8855 ifcifc@hotmail.com www.ifccny.org

Networks with more than 70 food pantries and meal programs in the greater Syracuse area and acts as a clearinghouse to provide referral information to people and families in need of food. Eligibility: Onondaga County residents. Call between 9:00 am and 3:00 pm.

In My Father’s Kitchen

501 Hawley Avenue PO Box 11328. Syracuse, NY 1318 315-308-1561 inmyfatherskitchen@gmail.com www.inmyfatherskitchen.org

In My Father’s Kitchen feeds the homeless naturally and spiritually through food distribution and supplying basic necessities until they are ready to get on their feet again.

Ophelia’s Place

407 Tulip St. Liverpool, NY 13078 315-451-5544

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director@opheliasplace.org www.opheliasplace.org

Through the Upstate New York Eating Disorder Service, Ophelia’s Place was formed to redefine beauty and health by empowering individuals, families, and communities impacted by eating disorders, disordered eating, and body dissatisfaction.

SNAP (Supplemental Nutrition Assistance Program) Cayuga County County Office Building 160 Genesee St. Auburn, NY 13021-3433 315-253-1210 http://www.cayugacounty.us/Community/ Social-Services/SNAP Madison County Madison County Complex, Building 1 133 North Court St. PO Box 637 Wampsville, NY 13163 315-366-2211 www.madisoncounty.ny.gov/330/ Supplemental-Nutrition-Assistance-Progra Onondaga County John H. Mulroy Civic Center, 2nd floor 421 Montgomery St. Syracuse, 13202 315-435-2700 http://www.ongov.net/dss/snap/ Oswego County 100 Spring St. PO Box 1320 Mexico, NY 13114 315-963-5021 SNAP@oswegocounty.com www.oswegocounty.com/dss/snap.html

Supplemental Nutrition Assistance is a federally funded program with the purpose of reducing hunger and malnutrition by supplementing the food purchasing power of eligible low-income individuals. SNAP benefits are issued monthly to participants in the program. Eligibility for SNAP benefits is based on a number of factors established by the federal government, however, if a household has little or no money and needs help right away, it may qualify for “expedited” Supplemental Nutrition Assistance benefits.

Syracuse Model Neighborhood Facility, Inc. SWCC Nutrition Support Program 401 South Ave. Syracuse, NY 13204 315-474-6823 info@swccsyr.org smnfswcc.org

Fresh Food Give-away: Made possible through a collaboration with the Central New York Food Bank, and conducted on the third Friday of each month starting at 2 p.m., the Fresh Food Give-away provides an abundance of fresh fruits, vegetables and breads and other grains to the local residents. Of particular importance is the availability of organic products to residents who nutritional needs require this type of food. Occasionally, clothing items are also available during this monthly event.

Upstate New York Eating Disorder Service Nutrition Clinic 407 Tulip St. Liverpool, NY 13088 877-765-7866 enc1003@aol.com www.unyed.com

In the Syracuse area UNYEDS Nutrition Clinic offers outpatient and intensive outpatient services. Outpatient services are multidisciplinary and include a nutritionist and physician on site and we use local therapists for the psychotherapy. The Outpatient Clinic treats all ages; Intensive Outpatient Program (IOP) is for males and females 16 and older. This level of care is for individuals stepping down from more intensive treatment or for those trying to avoid going to higher level of care. Individuals in the IOP continue to see their regular therapist as well as our nutritionist and physician. The IOP is three evenings 4:30-7:30, Monday, Tuesday, and Thursday. A free support group is offered on Wednesday evenings and a virtual support group was recently launched.

Women Infants and Children (WIC) Cayuga County 315-253-1406 www.cayugacounty.us 157 Genesee St. Auburn, NY 13021 (8:30 am to 6:30 pm every Monday and 1st Tuesday, 8:30 a.m. to 4:30 p.m. - Tuesday to Friday) St. Patrick’s Church 2576 Mechanic Street Cato, NY 13033 (9 a.m. to 4 pm, 2nd Thursday of the month) St. Matthews Church 14 Church Street Moravia, NY 13118 (9 a.m. to 4 pm, 1st Thursday of the month) Herkimer: 401 E. German St. Herkimer, NY 13350

315-866-5029 http://www.wicstrong.com/wp-content/ uploads/2015/06/Herkimer-WIC-Clinics.pdf Madison: 1072 Northside Shopping Center Oneida, NY 13421 315-363-3210; 1-800-522-5006

Appointments available in Canastota, Cazenovia, Chittenango, Hamilton and Morrisville. Onondaga County 375 W. Onondaga St. Syracuse, NY 13202 315-435-3304 www.ongov.net/health/WIC.html

Clinics in Camillus, East Syracuse, Lafayette, Liverpool, Onondaga Nation and two locations in Syracuse. Oswego County 10 George St., Suite 400 Oswego, NY 13126 315-343-1311; 1-888-730-3803 www.oco.org/Health-services/wic

WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post postpartum women, infants and children to the age of 5. WIC also offers a wide variety of breastfeeding support services.

Orthopedic Services Upstate Orthopedics

6620 Fly Road, suite 100 E. Syracuse, NY 13057 315-464-4472 www.upstateorthopedics.com

Upstate Orthopedics, located at the Upstate Bone & Joint Center, is a one-stop destination for every orthopedic-related problem. We offer consultations, evaluations, and treatment for the full spectrum of orthopedic conditions, including sports medicine, spine surgery, foot and ankle surgery, pediatric orthopedics, hand and wrist microsurgery, upper extremity surgery, orthopedic oncology, joint replacement/ reconstruction, and orthopedic trauma. In addition to Upstate Orthopedic’s clinical space to see patients, the building amenities include an ambulatory surgery center, a full line of orthopedic imaging services, custom orthotics and prosthetics, laboratory services, physical and occupational therapy facilities, a hand therapy center, and a pain management clinic.

Physical Therapy CNY Physical Therapy and Aquatics 5700 W. Genesee St. Entrance F Camillus, NY 13031 315-468-1050 http://cnyphysicaltherapy.com/

CNY Physical Therapy and Aquatics has provided people in Syracuse with powerful solutions for a wide range of injuries and painful health conditions. Talented health care professionals utilize their experience and specialized skills to offer some of the most innovative rehabilitation and pain-relief techniques available. They believe their patients deserve high-quality, personalized health care that relieves pain, restores function and enhances overall quality of life, which is what their pateitns get when they choose CNY Physical Therapy and Aquatics.

Mauro-Bertolo Therapy Services, PT, PC Cicero Professional Building 6221 State Route 31, Suite 103 Cicero, NY 13039-8727 315-699-1009 www.Mauro-BertoloPT.com

Mauro-Bertolo Therapy Services, PT, PC has been providing one-on-one physical therapy since 1989. Individual treatment is conducted in private treatment rooms. Continual reassessment and modifications are made to the patient’s programs by experienced physical therapists to maximize patient outcomes. All therapists utilize manual skills in the treatment of their patients and all have expertise in spinal treatment, chronic pain management and orthopedic rehabilitation. Four of our therapists also provide evaluation and treatment for incontinence, obstetrical pain, orthopedic pelvic pain and pelvic floor dysfunction, which can affect both men and women. Hours of operation can generally accommodate the most difficult schedules. Open Monday, Tuesday, Thursday, 8 a.m. to 7 p.m., and Wednesday and Friday 8 a.m. to 4 p.m. The practice is located 1.6 miles east of Route 81, exit 30.

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Pregnancy Support/ Prevention Adolescent Pregnancy Prevention and Services, Oswego County BOCES 179 county Route 64 Mexico, NY 13114 315-963-4251 www.citiboces.org/Page/62

The mission of Oswego County BOCES‘ Adolescent Pregnancy Prevention and Services (APPS) Project is to coordinate the provision of high quality and innovative APPS strategies for the residents of the county. Intervention strategies focus on the reduction of premature sexual activity and parenthood, which present potential long-term medical, social, economic and psychological problems to adolescents, their families, the children they bear and society at large. Oswego County BOCES provides counseling and education on human sexuality and health issues to students in area schools. Services are confidential.

Birthright of Onondaga County 346 North Midler Ave. #46 Syracuse NY 13206 800-550-4900 (Hotline); 315-479-5807 www.birthright.org

Birthright believes it’s the right of every pregnant woman to give birth and the right of every child to be born. This international, nondenominational volunteer organization that offers positive solutions to women with unplanned pregnancies. Offers positive solutions to the problem of crisis pregnancy, providing help to women who may be pregnant. Free pregnancy tests, helpful referrals, one-on-one counseling, diapers and clothing. Confidential for any woman.

Care Net Pregnancy Center of Northern New York 724 State Street Watertown, NY 13601 315-782-LIFE (5433) http://carenetnny.com/

Assists women and men with unplanned pregnancies or those who feel their pregnancy is a crisis. Provides post-abortion counseling. Care Net Pregnancy Center is an affiliate of Care Net International.

Cayuga County Health Department Prenatal Maternal and Child Health Programs 8 Dill St. Auburn, NY 13021 315-253-1560 www.cayugacounty.us

Open to Cayuga County residents; registered nursing visits throughout pregnancy to help promote a healthy pregnancy through education and teaching. Open to Medicaid- or WIC-eligible pregnant women in Cayuga County. Private insurance billed: no cost for services to the individual.

Central New York Regional Perinatal Center Upstate Health Center Syracuse, NY 13210 3rd Floor, 90 Presidential Plaza Syracuse NY 13202 315-464-4458

The Central New York Regional Perinatal Program (CNY-RPP) aims to promote healthy outcomes for women and children by ensuring that high risk mothers and their infants have timely access to a continuum of risk-appropriate obstetric and pediatric specialized care. Each hospital that provides obstetrical care affiliates with a Regional Perinatal Center (RPC) and formulates an inter-institutional agreement. The Central New York Region consists of the counties of Broome, Cayuga, Chenango, Cortland, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tompkins and Tioga and includes four Perinatal Networks. For extensive CNY Information, visit www.upstate. edu/cmatch.

Family Planning Services

428 W. Onondaga St. Syracuse NY 13202 315-435-3295 Clinic Information: 315-435-3685 \http://www.ongov.net/health/ familyPlanning.html

Family Planning Service provides low or no cost reproductive health services to teens, women and men at three locations in the Syracuse area. Clinics are located on the near-west side of Syracuse, North Syracuse and downtown in the Civic Center. Services include reproductive health exams, a variety of birth control methods, Rapid HIV testing, STD testing and treatment, walk-in pregnancy testing with non-directive options counseling, as well as free emergency contraception and

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condoms. Health educators are available for educational presentations in the community. Services are provided on a sliding fee scale and most insurance is accepted. Assistance with applications for NYS Family Planning Benefit Program and presumptive Medicaid for pregnancy is provided. FPS is a joint project of the Syracuse Model Neighborhood Facility and the Onondaga County Health Department.

John Paul II Center for Women 127 Chapel Drive Syracuse NY 13219 315-488-3139 ext 16 www.jpiicenterforwomen.org/

This center is committed to building strong individuals, marriages and families by bringing together education, outreach and fertility care services that are rooted in the giving nature and love and the teachings of the Catholic Church. Services offered include natural family planning and consultations and treatment with an MD upon appointment. .

New Life Crisis Pregnancy Center 3349 Main St. Mexico NY 13114 315-963-CARE (2273) newlifepregnancy@gmail.com www.nlpregnancy.org

Provides young adults with free pregnancy texts, peer counseling, and practical assistance when faced with an unplanned pregnancy.

OPTIONS

18 E. Cayuga St. Midtown Plaza Oswego, NY 13126 315-342-7532 Text 315-297-8228 options@oco.org www.oco.org/crisis-development

OPTIONS program is a program of Oswego County Opportunities and there is not cost. This program offers support services for all pregnant and parenting youth. Designed to prepare pregnant and parenting teens to be successful in life, OPTIONS provides counseling and education in the areas of pregnancy, pre- and post-natal care, labor and delivery, parenting, nutrition, mental health, family planning, job preparation, continuing education support, tutoring, mental health counseling, nutrition, decision making and life skills, and a DADS program

Planned Parenthood of the Rochester/Syracuse Region

REACH CNY, Inc.

Planned Parenthood provides reproductive health care, education, counseling and leadership in preserving the right to reproductive freedom. Special emphasis is given to women who have limited access to reproductive services. Health services, emergency contraception, community education, rape crisis services (Rochester), family planning and other programs are offered.

REACH CNY, Inc. utilizes a community-driven approach to eliminate disparities in infant mortality and to improve the overall health of women, infants, and children. Comprised of a local, community-based group of consumers including recipients of project services residing in the service area, providers and others in program planning, operation monitoring, and evaluation capacities. Eligibility: Pregnant women and their partners; infants and children up to age 2 who reside in the city of Syracuse.

1120 E. Genesee St. Syracuse, NY 13210 315-475-5540 www.pprsr.org

Pregnancy Care Center of Oswego County Oswego 157 Liberty St. Oswego, NY 13126 315-343-4866 baby@oswegopregnancy.org Central Square www.oswegopregnancy.org

The Pregnancy Care Center provides free pregnancy testing, confidential peer counseling as well as referrals for no cost prenatal care, financial aid, adoption and other community services. Trained advocates provide information about pregnancy, abortion, STDs and related issues and discuss options in a caring and non-judgmental manner. Also offers post-abortion counseling and ongoing support and friendships. All services are free and confidential.

Pregnancy Care Center of Cayuga County 75 Genesee St., Floor Two Auburn, NY 13021 315-255-2778 24/7 Helpline: 1-877-791-5475 info@auburnpcc.com www.auburnpregnancycarecenter.com

Pregnancy Care Center of Cayuga County assists young women and their families who are encountering the issues of an unplanned pregnancy to help them find the necessary resources to meet their needs. The center provides free pregnancy tests, referrals to doctors and community agencies, information on STDs, childbirth education lessons, parenting lessons, life skills lessons, men‘s mentoring information, abstinence information, education on types of abortion procedures and their risks, and small group studies. All pregnancy options are discussed. All services are free and confidential.

Arc of Oswego County Senior Day Habilitation Program

1010 James St. Syracuse, NY 13203 315-424-0009 execdir@reachcny.rg www.reachcny.org

Oswego County Health Department 70 Bunner St. Oswego, N.Y. 13126 315-349-3547 oswegocounty.com/health

7 Morrill Place Fulton, NY 13069 315-598-3108 http://www.arcofoswegocounty.org/ services/adult-services/

The Senior Day Habilitation Program is designed to provide adults older than 55, who are living with a disability, a rewarding and age appropriate alternative to program services. Services include activities to help preserve mobility and cognitive skills to promote independence. Other activities include recreation based activities such as music and art activities, crafts, games, volunteer opportunities and community outings to a variety of activities.

Catholic Charities Expanded In-Home Services for the Elderly (EISEP) Salina Civic Center 2826 LeMoyne Ave. (Mattydale) Syracuse, NY 13211 315-424-1810 www.ccoc.us

Free pregnancy testing is available. Call 349-3391 to schedule an appointment.

This program provides case management and in-home personal care and housekeeping for non-Medicaid-eligible seniors. Other services may be available depending on circumstances and available funding.

Speakers Bureau – New Hope Family Services 3519 James St. Syracuse NY 13206 315-437-8300 info@newhopefamilyservices.com

Cayuga County Long-Term Care Access Office

Presents information regarding the agency‘s work with those facing unplanned pregnancies, adoption, post abortion syndrome, and/or abstinence education.

Senior Services

Boyle Center 149 Genesee St. Auburn, NY 13021 315-253-1100 http://www.cayugacounty.us/Community/ Social-Services/Long-Term-Care

Includes information and referrals, intake and screening, home assessment/evaluation, care plan development, case management and community PRI assessments (screening for nursing home placement) and access to Medicaid home care programs and Office for the Aging programs such as care giving support, respite and EISEP (home care).

Alzheimer’s Association, CNY Chapter 441 W. Kirkpatrick St. Syracuse, 13204 315-472-4201; 1-800-272-3900 (24-hour helpline) www.alz.org/centralnewyork/ cny-info@alz.org

Services for people with Alzheimer’s disease/dementia include information and referral services, care consultations, education and training for families and professionals, support groups, respite services through the office of the aging and the MedicAlert and Safe Return program.

Clover Corner Senior Program By Huntington Family Center 405 Gifford Street Syracuse, NY 13204 315-476-3157 http://www.huntingtonfamilycenters.org/

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what-we-do/senior-services/clover-corner/

Clover Corner is a multi-purpose senior program designed to offer adults 60 years of age and older of all abilities daily options for socialization, information, education and leisure time activities. Activities include arts and crafts, cards, educational classes and guest speakers, exercise and wellness programs, and day trips. Eligibility: Seniors 60 years of age and older residing on the west side of Syracuse.

Eldercare Locator

1-800-677-1116 eldercare.gov/Eldercare.NET/Public/Index. aspx

This is a public service of the U.S. Administration on Aging connecting you to services for older adults and their families. The goal is to provide users with the information and resources that will help older persons live independently and safely in their homes and communities for as long as possible. Through the telephone and website, the Eldercare Locator links those who need assistance with state and local area agencies on aging and community-based organizations that serve older adults and their caregivers.

Expanded in Home Services for the Elderly Program (EISEP) 421 Montgomery St. Civic Center, 10th Floor Syracuse NY 13202 315-435-2362 www.ongov.net/aging/eisep.html

Provides assistance to help older adults remain in their homes. Case managers coordinate services, which can include aide service for light housekeeping and personal care, social day care for those with dementia, and respite through an adult day program. Eligibility: Frail elders with chronic physical and/ or mental impairments who are Onondaga County residents and not Medicaid eligible.n Sixt percent of all EISEP clients pay for a portion of their in-home service.

Exceptional Family Services 1820 LeMoyne Ave. Syracuse, NY 13208 315-478-1462 www.contactefr.org

Senior Caregivers Program serves

families with a caregiver 55 and older caring for and sharing a home with an individual with a developmental disability. Provides assistance to help people: Establish eligibility for developmental disability services; apply for Medicaid; apply for SSI or Social Security Disability; acquire information on guardianship, special needs trusts, residential options and other future planning topics; begin future planning for their family member with a disability; begin to secure support services for the disabled family member; navigate the changing service system; secure support services for the caregiver, including senior services and financial supports when eligible.

Golden Park Program NYS Office of Parks, Recreation and Historic Preservation 625 Broadway Albany NY 12207 518-474-0456 http://nysparks.com/admission/goldenpark-program.aspx

Hunting, fishing and trapping license discounts for seniors (age 70 or older) includes Senior Hunting License for $5; free bow hunting and muzzle-loading privileges with $5 license. Through the New York State Golden Park Program, residents 62 and older have free access to parks, boat launches and arboretums and reduced fees to golf courses and historic sites on weekdays, except holidays.

Comprehensive Senior Day Services 826 Euclid Ave. Syracuse NY 13210 315-478-8634 info@westcottcc.org www.westcottcc.org

Offers better balance and fall prevention classes, computer classes and Neighborhood Senior Advisor program. The Golden Café is a lunch served promptly at the center at noon for a suggested contribution of $3. Free transportation service also available for those 60 years of age or older or 18 and over with diagnosed disability (Note: van can’t accommodate wheelchairs).

Lifeline

110 W. Sixth St., Oswego, NY 13126 315-343-1887 http://www.oswegohealth.org/services/ lifeline/

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lclark@oswegohealth.org

This program offers 24-hour a day emergency communication services, administered through Oswego Hospital. By pushing a button, a call for help is placed to Lifeline’s state-of-the-art monitoring center and assistance is immediately dispatched. Some financial assistance based on income is available.

Loretto

700 E. Brighton Ave. Syracuse, NY 13205 315-469-5570 www.lorettocny.org

Loretto is a comprehensive continuing healthcare organization which provides a variety of services for older adults throughout Central New York. Formed in 1926, Loretto transforms elder care in Central New York by deinstitutionalizing nursing homes and long-term care services, and replacing them with home-like settings utilizing person-first care. The comprehensive system of care serves nearly 9,000 individuals each year through 19 specialized programs in Onondaga and Cayuga counties.

McAuliffe Senior Health Center 115 Creek Circle East Syracuse, NY 13057 315-413-3378 Appointments: 315-492-6430 www.lorettocny.org/services/mcauliffehealth-center richer@lorettosystem.org

Offers dental care to people of all ages, including children, along with podiatry and some vision care for older adults. Welcomes patients with Medicaid coverage.

Nascentia Health

1050 W. Genesee St. Syracuse, NY 13204 1-888-477-HOME (4663) www.nascentiahealth.org

health aides, nursing, physical therapists, occupational therapists, social work, speech language pathology and support services. Specialties include care management, cardiac, medication and chronic disease self-management, maternal and child health, palliative care, pediatric, telehome care monitoring & wound care. Catchment area includes operational headquarters of Onondaga County and 48 counties throughout New York state. Payment accepted from Medicare, Medicaid, third party insurance and/or private pay. Operates 24/7.

New York State Office for the Aging 2 Empire State Plaza Albany, New York 12223 1-800-342-9871 www.aging.ny.gov

The New York State Office for the Aging‘s (NYSOFA‘s) home and community-based programs provide older persons access to a well-planned, coordinated package of in-home and other supportive services designed to support and supplement informal care. This helpline offers state and local information and referral about services for the aging. Information on local offices, legal problems, taxes, transportation, employment, nutrition, in-home services, health care and public benefit programs. Information on state publications and forms is also available. Spanish-speaking personnel available.

Office for the Aging – Local Offices Cayuga County 160 Genesee St. Auburn, NY 13021 315-253-1226 CCOFA@cayugacounty.is www.cayugacounty.us/aging Madison County 138 Dominick Bruno Blvd. Canastota, NY 13032 315-697-5700 information@ofamadco.org www.ofamadco.or Onondaga County 421 Montgomery St. Civic Center, 10th Floor Syracuse, NY 13202 315-435-3355 www.ongov.net/adult Oswego County 70 Bunner St. Oswego, NY 13126 315-349-3484

www.oswegocounty.com/ofa/index.html

The Office of the Aging’s mission is to help older New Yorkers be as independent as possible for as long as possible through advocacy, development and delivery of person-centered, consumer-oriented, and cost-effective policies, programs and services which support and empower older adults and their families, in partnership with the network of public and private organizations which serve them.

PACE (Program for All Inclusive Care for the Elderly) Catherine McAuliffe Health Center 115 Creek Circle East Syracuse, NY 13057 315-452-5800 Pacecny.org Sally Coyne Center 100 Malta Lane North Syracuse NY 13212 315-452-5800 For outside Onondaga County call: 1-888-728-7223 1-800-662-1220 (TTY)

Provides a continuum of acute and long-term services coordinated through an interdisciplinary care team. This program is based on a national program model of managed care for chronically ill seniors who desire to remain living at home. Eligibility: Onondaga County residents who are 55 years of age or older, medically eligible for a nursing home and want to stay at home, who agree to get all medical care from PACE provider network only and agree to attend the PACE Day Center.

Project ROSE – PEACE, Inc.

Matthew.Wood@oswegocounty.com Jennifer.Losurdo@oswegocounty.com http://www.oswegocounty.com/youth/ hollis/seniors.html

Recreation, leisure and camping for people aged 50 years and older. Activities include nature walks, canoeing, arts and crafts, sing-alongs, etc. Programs for two-day and two-day overnight are available.

Senior Citizen Help Line 1-800-342-9871

This hotline gives state and local information and referral about services for the aging. Information is provided on local Offices for the Aging, energy, housing, legal problems, tax, transportation, employment, nutrition, in-home services, health care and public benefit programs. Callers also receive information on state publications and forms. Hours – 8 a.m. to 4 p.m., Monday – Friday. After hours and holidays, callers can leave a message with name, area code and county.

Senior Farmers Market Coupon Program 421 Montgomery Street, 10th floor Civic Center Syracuse, NY 13202 315-435-2362 http://www.ongov.net/aging/ SeniorFarmersMarketNutrition.html

Provides seniors who are eligible with farmers market coupons. The coupons provide seniors with fresh fruits and vegetables. Eligibility: Seniors 60 years of age or older and meet income guidelines.

Seniors Helping Seniors

3-5 State Route 31 Jordan, Ny 13080 315-689-3431 projectrose@peace-caa.org www.peace-caa.org

Provides information and referral services to isolated and homebound seniors in the townships of Camillus and Jordan/Elbridge. Services include social/recreation activities, medical information, referrals and advocacy in areas of concern or interest to seniors. Eligibility: Individuals 55 years of age or older who live on a fixed income.

Senior Camping Oswego City-County Youth Bureau 70 Bunner St. Oswego, NY 13126 349-3451

Onondaga, Cortland and Madison Counites 109 Driftwood Drive Oneida, N Y 13421 315-280-0739 bwatsonshs@aol.com www.seniorcaresyracuse.com

Seniors Helping Seniors is a service organization founded in 1998 with a mission to improve the dignity and quality of life of senior citizens by helping them remain independent in their home and in the community. Among the services Seniors Helping Seniors provides are companion care, homemaker services, transportation, shopping, yard work, handyman services, mobility assistance, 24-hour care and driving to and from doctor visits.

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Seniors Helping Seniors also hires and provides meaningful employment for the seniors who help deliver services the organization provides. The organization is active in Cayuga, Cortland, Madison, Oneida, Onondaga, Oswego, and Seneca counties.

Shape-Up Program

421 Montgomery St. Civic Center, 11th Floor Syracuse, NY 13202 315-435-3558 http://www.ongov.net/cd/shapeUp.html

Provides grants for up to $10,000 to people aged 62 and older and people with disabilities to help with health and safety-related home repairs. Eligibility: Homeowners in Onondaga County who are low-income, over 62 or have disabilities; taxes must be current. Applications taken throughout the year.

Silver Fox Senior Social Club 22 East Genesee Street Baldwinsville, NY 13027 315-635-5335 http://www.silverfoxseniors.org/ barb@silverfoxseniors.org

The Silver Fox Senior Day Center was created in 2007 and is a not-forprofit 501c-3 corporation operated center. Silver Fox was incorporated to fill a growing need in our community for seniors and their caregivers to provide benefits with an enriching interactive daily routine, away from their home in a safe environment. Trained home health aides provide assistance with medication and personal care. A chef prepares homemade meals daily which members eat together. Therapeutic recreational activities are provided and a beautician is also available.

St. Joseph‘s Seniors Club – St. Joseph’s Church 1001 Tulip St. Liverpool, NY 13088 315-457-7372; 315-350-4678 www.ihmsjw.org

Meets the second Wedsnesday of the month at noon at St. Joseph’s Parish Center. Offers opportunities for seniors to participate in recreational, cultural and educational activities, as well as form friendships and engage in community service. Members participate in one-day trips for lunch, theater, shopping or sightseeing. Occasional overnight trips are also planned. Special events take place during holiday seasons. Eligibility: Individuals 60 years of

age and older.

Syracuse Jewish Family Services 4101 E. Genesee St. Syracuse, NY 13214 315-446-9111 info@sjfs.org www.sjfs.org

This agency provides the Solutions program, a comprehensive geriatric care management service including financial case management; Expanded In-Home Service to the Elderly Program; Kosher Meals on Wheels, senior companions,M-Power U (a fun social program to promote well-being and independence for people who are experiencing mild memory loss, mild cognitive impairment, or early stage dementia--no diagnosis required), family life education, counseling and support services. SJFS’ CNY PEARLS (Program for Encouraging Active Rewarding LiveS) will screen and assist depressed, older adults thus empowering elderly consumers to take action steps and make lasting life changes. Sliding-fee scale, Medicare and some private insurance accepted for therapy services; other services offered on a sliding fee scale.

Senior Nutrition Services Meals on Wheels

North Area Meals on Wheels 413 Church St. North Syracuse, NY 13212 315-452-1402 www.namow.org

Oswego County 239 Oneida St. Fulton, N.Y. 13069 Aged 60 and under: 315-598-4712 Aged 60 and over: 315-349-3484 www.oco.org/nutrition Syracuse Office 300 Burt St. Syracuse, N.Y. 13202 315-478-5948 www.meals.org

Oswego County Opportunities 239 Oneida Street Fulton, NY 13069 315-598-4712 www.oco.org/nutrition

Substance Addiction

Weatherization Referral Assistance Program (WRAP)

Alcoholics Anonymous – Syracuse Service Center

Provides comprehensive weatherization service and energy conservation education to the most-needy elderly. Also distributes HEAP applications by mail to individuals 60 years of age and older who meet low-income guidelines.

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. There are no dues or fees for AA, the only requirement is a desire to stop drinking. The Syracuse Services website offers links to meeting places and times seven days a week throughout CNY.

421 Montgomery St. Civic Center, 10th Floor Syracuse NY 13202 315-435-2362 http://www.ongov.net/aging/energy.html

YMCA Senior Housing

340 Montgomery St. Syracuse, NY 13202 315-474-6851 ext. 308 rturk@syracuseymca.org http://www.syracuse.ymca.org/programs/ social-responsibility/social-services/seniorapartment.html

Offers one bedroom units to the elderly and those who are mobility and functionally disabled. Each of the 30 units have rent subsidy through HUD through which rent is dependent upon income. Eligibility: Low-income elderly and/or disabled individuals.

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2513 James St. Syracuse, NY 13206 315-463-5011 (24 hrs/day) syracuseservicecenter@gmail.com www.aasyracuse.org

C.H.A.D.

75 Genesee St. (Dill Street Entrance) Auburn, NY 13201 315-253-9786 www.chadcounseling.org

C.H.A.D. (Confidential Help for Alcohol and Drug) provides professional outpatient counseling services for people and their families in Cayuga and surrounding areas who are abusing or dependent on alcohol or drugs. Works on sliding scale for those without insurance or Medicaid.

Local Hospice, Local Care

Chemical Dependency Treatment at Crouse 736 Irving Avenue Syracuse, NY 13210 315-470-8304; 1-800-727-6873 https://crouse.org/services/chemicaldependency/

This program offers inpatient and outpatient services for individuals with chemical dependencies. An experienced health-care team that includes counselors, nurses, psychiatrists and other physician specialists runs the program. Self-referrals are welcome. Sliding fee and most insurance plans are accepted.

Local Hospice, Local Care 315.349.8259 Paid for by Friends of Oswego County Hospice

315.349.8259

Paid for by Friends of Oswego County Hospice

www.co.oswego.ny.us/health/hospice.html

Cocaine Anonymous Call for location details Syracuse, NY 13202 877-858-8012 1-212-COCAINE www.canewyork.org canychair@gmail.com

315.349.8259 Paid for by Friends of Oswego County Hospice

“The Difference is clearly that you care very deeply www.co.oswego.ny.us/health/hospice.html about your work and the people you are caring for”

Provides a 12-step program to help those addicted to cocaine and all other mind-altering substances achieve and maintain a drug free life. The primary purpose is to stay clean and to help others become drug free. Local meeting information may be obtained at www. canewyork.org.

Combat Heroin and Prescription Drug Abuse

For Help: 1-877-HOPENY (1-877-846-7369) Text: HOPENY (Short Code 467369) https://combatheroin.ny.gov/

This initiative is an effort of New York State to combat the heroin epidemic. It offers services and answers for those needing help.

Conifer Park Clinic Outpatient Clinic 526 Old Liverpool Road Liverpool, NY 13088 315-453-3911 Inpatient Clinic 79 Glenridge Road Glenville, NY 12302 1-800-989-6446 www.coniferpark.com

This clinic provides a variety of therapy options including intensive outpatient groups, women’s groups, dual focus programs, adolescent treatment and 12-step groups. Unlawful possession of marijuana (UPM) classes are also available once a month. Treatment is covered by most third-party payers, health plans and Medicaid.

In-home service for SENIORS by Seniors Seniors Helping Seniors in-home services is an exceptional program of caring and care where seniors who want to help are matched with seniors who are looking for help. w Cooking w Shopping w House maintanence & small repairs

w Overnight stays 24-hour care w Light housekeeping w Transportation w Companionship

w Yard work w Mobility assistance w Doctor appointments

In the Senior Helping Seniors family, everyone wins. Those who give and those who receive learn from each other everyday and all we hear about is how rewarding it is for both of them. For the help you want at a price you can afford. Seniors Helping Seniors in-home services is the place to call. Onondaga, Madison, and Cortland Counties

Call Brenda 315-280-0739 Oswego, Oneida, Cayuga, & Seneca Counties

Call Deb 315-720-4441 www.seniorshelpingseniors.com

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County of Oswego Council on Alcoholism and Addictions (COCOAA) Oswego 53 E. Third St. Oswego, NY 13126 315-342-2370 Fulton 4 Tower Drive Fulton, NY 13069 315-598-6707 www.cocoaa.org

COCOAA offers a full range of family-oriented services to those affected by chemical dependency, as well as assistance to community professionals working with individuals who are addicted. Includes outpatient clinic treatments and prevention services. The outpatient treatment program is certified by the New York State Office of Alcoholism and Substance Abuse Services, and accepts health insurance, Medicaid and offer sliding-fee scales.

Families Anonymous

www.familiesanonymous.org Call for location information 800-736-9805 (National Line)

Baldwinsville Facilitator 315-683-3108 maxarjomand@verizon.net Syracuse Facilitator 315-657-3967 barbm905@gmail.com

For the families and friends who have known a feeling of desperation concerning the destructive behavior of someone near to them, whether caused by drugs, alcohol, and related behavioral problems.

Farnham Family Services www.farnhaminc.org

Oswego 283 W. Second St., Suite 200 Oswego, NY 13126 315-342-4489 Fulton 113 Schuyler St., Suite 1 Fulton, NY 13069 315-593-0796

Farnham, Inc., a United Way agency, operates a not-for profit, medically supervised, outpatient drug and alcohol treatment clinic, with intervention and prevention services available to all residents of Oswego and surrounding counties. Adult services include comprehensive evaluations for drugs and alcohol including medical assess-

ment and psychosocial evaluation with individualized recommendations for treatment; individualized counseling; group treatment counseling and more.

Heart of NY Area Narcotics Anonymous

P.O. Box 772 Syracuse, NY 13201 315-472-5555 (24-hour Info Line) publicinformation@honyana.org www.honyana.org

N.A. is a nonprofit fellowship or society of men and women for whom drugs had become a major problem. Recovering addicts meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs and the only requirement for membership is the desire to stop using. Free. Hours: 24 hour phone information line.

Liberty Resources

1045 James St. Syracuse, NY 13203 315-425-1004 www.Liberty-Resources.org

Madison County 218 Liberty Street Oneida, NY 13421 315-363-0048 www.Liberty-Resources.org

Narcotics Anonymous

www.na.org Find a meeting: www.na.org/ meetingsearch/

Madison County Council on Alcohol and Substance Abuse – Bridges 112 Farrier Ave., Suite 314 Oneida, NY 13421 315-697-3947; 866-443-5744 EAP: 315-697-3949; 1-800-834-3947 www.bridges-mccasa.org

The mission of Bridges is to improve the quality of life by providing advocacy and services to the community, the workplace, families and individuals affected by addiction and the abuse of alcohol, tobacco and other substances. This agency offers information and referral for alcohol and substance abuse addiction. Also provided is a comprehensive assistance program to businesses in the CNY region.

Prevention Network

906 Spencer St. Syracuse, New York 13204 315-471-1359 www.preventionnetworkcny.org

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Prevention Network is a nonprofit agency that educates, trains and provides prevention services and education pertaining to substance use, abuse, and addictions to the Central New York community. For more than 60 years, the agency has assisted individuals, families, schools and businesses through helpful information and training, anonymous referrals and support services to assure positive outcomes.

Syracuse Behavioral Health Care 847 James St. – Inpatient Syracuse, NY 13203 Syracuse 24 hour Referral Line: 315-4710568 www.sbh.org 329 N. Salina St., Suite 101 – Outpatient Syracuse, NY 13203 315-471-1564

SBH is a private, nonprofit corporation with the mission of promoting recovery from the effects of addiction. Outpatient and inpatient services are provided in a full range of mental and addictive disorders. The outpatient clinic also serves mental health needs.

Tully Hill Chemical Dependency Treatment Center 5821 Route 80 P.O. Box 1116 Tully, NY 13159 315-696-6114; Toll Free 800-456-6114 tullyhill@tullyhill.com www.tullyhill.com

Tully Hill Chemical Dependency Treatment Center is a nonprofit corporation providing appropriate, cost effective care of the highest quality to alcoholics and other chemically dependent persons and their families in order to achieve and maintain sobriety. The young adult program provides treatment for young men and women aged 16 to 20 years. Counselors are available 24 hours a day.

Support Groups Baldwinsville Addiction Awareness Group Find on Facebook StevensAngel@yahoo.com

This group brings together parents, relatives and friends of addicts, who are all under a great deal of stress, searching for ways to help their loved one. Information sharing as well as guest speakers are planned for the upcoming months. Meets every fourth Tuesday of the month at 6:30 pm

Bereavement – See Bereavement Support Groups, page 58

Breast Cancer Support Group

Hematology Oncology Associates of Central New York 5008 Brittonfield Pkwy, Suite 700 East Syracuse, New York 13057 315-634-7504 ext 1397 www.hoacny.com hoabcp@gmail.com

Meets on the second Wednesday of each month from 4 to 5 p.m. at Brittonfield office in the third floor boardroom. All HOACNY support groups are free and open to the public. Please call for current meeting times and locations.

Café Plus

216 W. Manlius St. E. Syracuse, 13057 315-446-3124 cafeplus@dreamscape.com www.dreamscape.com/cafeplus

and develop awareness programs and educational materials for hospitals, clinics and other institutions nationwide. Meetings take place the third monday of each month from 6:30 – 8:00 PM at Crouse Hospital Marley Education Building in the Coyne Conference Room, 4th floor.

CNY Celiacs Support Group jwyman1@cnyceliacs.org www.cnyceliacs.org

This organization supports those with celiac disease. CNY Celiacs Support Group hold meetings, offers literature for those newly diagnosed, provides counseling on the gluten-free diet and hosts an annual walk-a-thon fundraiser and a bimonthly meeting. Call for meeting dates and times. No cost for services.

CNY Sensory Processing Disorder Parents Connections Group

A coffee shop sponsored by the Brain Injury Coalition for people who have survived a head-injury or some type of head trauma or stroke. Coffee Shop is open from noon to 4 p.m. on the first Saturday of the month.

Beacon Baptist Church 4800 Route 31 Clay, NY 13041 315-247-4195 cnyspdparents@gmail.com www.cnyspdparentconnections.com

CNY ASA Spectrum Support

CNY SPD Parent Connections is a support group for parents of children with sensory processing disorder and difficulties regardless of diagnosis. The organization hosts monthly meetings, offers guest speakers, and provides a chance for parents to share experiences and ideas that can help each other. Support group meets at 7 p.m. on the third Thursday of the month 7 to 9 p.m. and locations vary. Free.

4465 E. Genesee St. Dewitt, NY 13214 315-447-4466 cnyasa@yahoo.com http://www.cnyasa.org/spectrumsupport. html Find on Facebook

Spectrum Support (formerly known as Parent Connections) is a peer-to-peer service for parents, caregivers and professionals of individuals with Autism Spectrum Disorder, seeking support and peer guidance throughout their journey, now and into the future.

Joe Niekro Foundation - CNY Brain Aneurysm Support Group syracuse@JoeNiekrofoundation.org Find on Facebook: www.facebook.com/ braincny/

The Joe Neikro foundation is committed to supporting patients and aiding in the research, treatment and awareness of brain aneurisms, AVMs and hemorrhagic strokes. Our goal is to raise awareness about the risk factors, causes and treatments of these conditions, while helping support the advancement of neurological research. We provide public education and advocacy, support for patients and families,

and offer support.

Diabetes Support Group Oswego Health 110 West Sixth Street Oswego NY 13126 315-349-5513 www.oswegohealth.org

Offers two support groups for individuals who have diabetes. Oswego Diabetes Support Group, meets in Oswego Hospital cafeteria conference room the third Wednesday of the month, noon to 1 p.m. Also the Fulton Diabetes Support Group meets the first Thursday of the month 10 a.m. to 11 a.m. at Springside at Seneca Hill.

Down Syndrome Association of Central New York. P.O. Box 5 Manlius, 13104 dsaofcny@aolcom Find on Facebook: www.facebook.com/ DSACNY/

Meetings, library access, special events and other support for adults living or working with a child with Down syndrome. Email for more information.

Depression Bipolar Support Alliance (DBSA) of Central NY Support Group

Empire State Lyme Disease Association, Inc. Lyme Central New York Chapter 315-687-6540 CNYLyme@gmail.com

Providing a place for members to share feelings & concerns, offering a faith-based perspective in coping with the complexities of living with Lyme. Monthly meetings held at Sullivan Free Library, Chittenango.

EnMotion Support Group Call for meeting information. Syracuse, NY 315-218-6706

AccessCNY, Formerly: Transitional Living Services 420 E. Genesee St. Syracuse, New York 13202 315-428-9366 or 315-218-0805 dbsacentralnewyork@gmail.com www.dbsacentralnewyork.org

Central New York adult support group meets from 6:15-8 p.m. every Tuesday. This group is made up of people who experience symptoms of depression or bipolar disorder (formerly known as manic depression) and their supporters. This group provides educational information and peer support with the main purpose of creating a safe environment to share experiences

EnMotion offers amputees and their loved ones the opportunity to share thoughts, ideas and information. The group was formed in 2006 by local residents Mary Petrarca and Noel Dobbins. It meets at 6 p.m. on the second Tuesday of the month, April through December (except August).

Epilepsy Parent/Family Network Support 1065 James St., Suite 220 Syracuse, 13203 315-477-9777

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info@epiny.org www.epiny.org

Connects parents of children with seizure disorders, allowing time for sharing, support, problem solving and networking.

FEAT of CNY

51 Carousel Lane Baldwinsville, NY 13027 315-559-3823 E-mail: info@featofcny.org www.featofcny.org

Families for Effective Autism Treatment of CNY (FEAT CNY) is a not-forprofit organization of parents and professionals founded to support families of children with autism spectrum disorders (ASD). Offers general support, fun events and awareness events training.

Head & Neck Cancer Support Group of CNY Upstate Cancer Center 750 Adams St. Syracuse, NY 13210 315-464-5819 info@upstate.edu

Support for People with Oral Head and Neck Cancer (SPOHNC). This group meets on third Wednesday of every month at 5:30 p.m. and offers free parking in the East garage.

HOPE Network Northside Baptist Church 7965 Oswego Road Liverpool, NY 13088 www.northsideonline.org/ministries/hopenetwork/ Facilitator, Janice Wyatt 315-863-3112

A faith-based support group for families of children with special needs; services include meetings, family events, speakers, and HOPE Angels, a therapeutic movement and music group.

ICAN of Syracuse Support Group Simpson Family Wellness 309 Kasson Road #1 Camillus, NY 13031 1-800-686-ICAN (4226) ext. 162 http://www.ican-online.org/syracuse/ syracuse.ny@ican-online.org Find on Facebook

This is a local chapter of International Cesarean Awareness Network, which aims to prevent unnecessary cesareans through education, providing support for cesarean recovery and promoting

VBAC. The group meets from 6:30- 8:30 p.m. on the third Tuesday of the month.

Laurie‘s Hope Breast Cancer Support Program YMCA of Greater Syracuse 340 Montgomery St. Syracuse, NY 13202 Gina Rohde, Breast Cancer Support Coordinator 315-303-5966, ext. 232 tkenney@syracuseymca.org www.syracuse.ymca.org/programssocialresponsibilitysocial-servicesbreast-cancersupport.html

Laurie’s Hope is a breast cancer support program of the YMCA of Greater Syracuse. The program helps breast cancer survivors maintain health and well-being through the first year of their cancer survivor journey. Laurie’s Hope helps survivors regain the physical, emotional and social strength that a breast cancer diagnosis can take away and is offered at no cost to breast cancer survivors.

NAMI Syracuse, Inc.

917 Avery Ave. Syracuse, NY 13204 315487- 2085 namisyracuse@namisyracuse.org namisyracuse.org

NAMI Syracuse, Inc. (National Alliance on Mental Illness) is a nonprofit, self-help organization of active and concerned families and friends of people who suffer from depression/bipolar disorder, serious and persistent psychiatric illness, most commonly; Schizophrenia, bipolar disorder (manic depression) and severe depression. NAMI Syracuse, Inc. is a grass roots, self-help, support and advocacy organization dedicated to improving the lives of families who have relatives with a brain disorder (mental illness). This includes the families of persons diagnosed with a mental illness, relatives and friends, mental health professionals, and all who share NAMI‘s vision and mission. To find their support groups, go to namisyracuse.org/support-groups.

Ostomy Support Group Marley Education Center, Room 327 765 Irving Ave. Syracuse, NY 13210 315-470-7300 www.crouse.org/mycrouse/resources/ support-groups/ostomy/

This support group is open to all people with ostomies, those contem-

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plating ostomy surgery and interested family and friends. Free parking in the Marley garage. Meetings are held from 6:30-8 p.m. on the second Tuesday of the month.

Pink Therapy Breast Cancer Survivors Group Marley Education Center 765 Irving Ave. Syracuse, NY 13210 315-472-8053 www.crouse.org/services/breast-healthcenter/breast-cancer-support-group

The first 30 minutes of the meetings are devoted to an appropriate exercise, which will differ each month and can be enjoyed by women at any level of physical fitness. Sessions will also include speakers on topics recommended by the members of the Pink Therapy Breast Cancer Support Group. Meets the fourth Tuesday of each month at 5:30 p.m. Free parking for attendees is available in the Marley Education Center garage (garage is beneath the building and entrance is located at the corner of Irving Ave. and University Pl.)

Recurrent and Metastatic Support Group Hematology Oncology Associates of Central New York 5008 Brittonfield Pkwy, Suite 700 East Syracuse, New York 13057 315-472-7504 ext. 1081 www.hoacny.com

This group offers support to individuals affected by a recurrent or stage four cancer. Meetings are from 4-5:30 p.m. on the first and third Wednesday of the month. All HOACNY support groups are free and open to the public. Call for current meeting times and locations.

Stroke Support Group Upstate Healthline Suite, Telergy Building 6333 Route 298 East Syracuse, NY 13057 315- 464-2300 http://www.upstate.edu/stroke/after_ stroke/support-group.php

The Stroke Support Group offers education and support to patients, caregivers, family and friends affected by stroke. Meets from 5-7 p.m. on the third Monday of each month unless it falls on a holiday.

Unique Peerspectives Women‘s Support Group

466 S. Salina St. Syracuse, NY 13202 Diane O’Brien, Program Director 315-475-1994 dobrien@accesscny.org www.accesscny.org/services/mentalhealth-services/unique-peerspectives/

Unique Peerspectives is a Peer Support Center that promotes self-help and alternatives to the Mental Health System. The center is dedicated to the philosophy of people helping people and to end the discrimination and abuse of people who use mental health services.It is a program of AccessCNY.

Upstate Men to Men Prostrate Cancer Support and Information Group Health Link / Oasis HealthLink Suite, First Floor 6333 Route 298, East Syracuse http://www.upstate.edu/cancer/cancercare/programs/prostate/men-to-men.php

Upstate Men to Men Prostate Cancer Support and Information Group helps men cope with prostate cancer by offering community-based education and support for patients and their family members. Meetings are held at 5 p.m. on the last Thursday of the month. The group does not meet in December. To find out more, see the website above and fill out form.

Transportation Services Agape Transportation 1414 Grant Blvd. Syracuse, NY 13203 315-425-0547 Windsofagape02@yahoo.com www.Windsofagape.com

Offers transportation Monday-Friday for individuals that need assistance and may not be able to afford public transportation or other alternatives. Transports agency homecare staff and clients with disabilities in the community.

Band Aid Personal Care Service 156 W. Matson Ave. Syracuse, NY 13205 315-863-6938 bandaid609@yahoo.com See page on Facebook

Provides medical transportation to clients who are ambulatory but who require some assistance due to physical

or cognitive difficulties. Prefers 24-hour notice. Eligibility: Any age. Call directly or call Medicaid Transport at 315-7017500 and request Band Aid Personal Care Service. Small fee or Medicaid-eligibility.

Oswego County Opportunities OCO Transportation Division 74 Pierce Drive Fulton, NY 13069 315-598-4713 www.oco.org/transportation Call-A-Ride 1-877-484-3287

Veterans Transportation Service

shane.deveraux@va.gov: 315-424-4400 Ext. 52524 megan.cleary@va.gov: 315-425-4337

Medical transportation for veterans: Any honorably discharged veteran may avail themselves of this free service by calling during the hours of 8 a.m. and 2 p.m. Must have 48 hours minimum notice to schedule a ride to either the VA Medical Center in Syracuse or to the Seneca Hill Outpatient Clinic.

Catholic Charities

Curb-to-curb transportation Monday-Friday for the elderly and persons with special needs for medical, social or personal business within Oswego County. Individuals and other general public may use the service when public transportation is not readily available in their area. This service can be used for medical, social, or personal business.

Medicaid transportation www.medanswering.com

OCO is a certified provider of Medicaid transportation. The number connects callers with Medical Answering Services, (MAS) a call center that that now handles Medicaid eligibility requirements and schedules transportation requests for Medicaid recipients.

Oswego County Public Transportation (OPT) 315-598-4713

OCO Transportation provides fixedroute service throughout the entire county with route deviation available with 24-hour advance reservation. Demand response service is available with three business days advance reservation. Monthly passes, tokens and other reduced fares available. Services provided Monday through Friday. All public routes are wheelchair accessible.

DAV Van (Disabled American Veterans) 800 Irving Ave. Syracuse, NY 13210

Onondaga County Salina Civic Center 2826 Lemoyne Ave. Mattydale, NY 13211 315-424-1810 www.ccoc.us

Transportation services for seniors are provided through Area North Transportation Services (ANTS) to seniors who live in the towns of Salina and Clay. Seniors may request rides to medical, shopping and senior nutrition sites. It is recommended to call as far in advance as possible. There is no fee for this service, but donations are accepted.

CENTRO Call-a-Bus Information 315-442-3434 Trip Requests 315-442-3420 TTY/TTD Services 315-442-3430 http://www.centro.org/specialized-transit/ call-a-bus

Call-A-Bus is a public, ride-sharing transportation service of the Central New York Regional Transportation Authority (CNYRTA). Call-A-Bus is a para-transit service providing origin-to-destination trips to eligible people with disabilities who would otherwise use Centro buses if it were not for their disabilities. Call-A-Bus is provided under the criteria set forth by the Americans with Disabilities Act (ADA) of 1990. An application is needs to be filled out online in order to be eligible.

DAV Transportation Network

Medical Answering Services, LLC

315-425-4352 www.syracuse.va.gov

PO Box 12000 Syracuse, NY 13218 315-701-7551; 1-855-852-3287 (toll free)

Serving Herkimer, Jefferson, Lewis, Madison, Onondaga, Oneida, Oswego and St. Lawrence Counties.

Cayuga 1-866-932-7743 Madison

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1-855-852-3286

United We Ride Program

Oneida 1-855-852-3288

421 Montgomery St. Civic Center, 10th Floor Syracuse, NY 13202 315-435-2362 Call to schedule rides – Able Transportation: 315-472-3393 http://www.ongov.net/aging/ transportation.html

Oswego 1-855-733-9395 info@medanswering.com www.medanswering.com

Provides Medicaid transportation management. Arranges all non-emergency Medicaid transportation for eligible Medicaid recipients, except for individuals enrolled in a Medicaid Managed Care program. Qualifying Medicaid recipients can call to schedule a ride.

Providence Services 1201 East Fayette Street #13 Syracuse, NY 13210 315-415-0165 www.providenceservicessyracuse.org Also find on Facebook

Providence Services will provide transportation services to and from work to enable New Americans and under-resourced Americans to accept employment where community transportation services are not available. Although Syracuse has many organizations providing many other services to these New Americans and under-resourced Americans, transportation is a key reason 40-50 percent cannot accept employment offered. Providence offers transportation through our Ride to Work program to New Americans and under-resourced residents with the goal that as they become employed, they will transition to carpooling or purchase an automobile to provide their own transportation.

Road To Recovery 6275 Lyons St. East Syracuse, NY 13057 800-227-2345 www.cancer.org/treatment/supportprograms-and-services/road-to-recovery. html

Provided through the American Cancer Society, this free ambulatory cancer patients with ground Patients must be traveling to an appointment required to begin or complete cancer treatment, or to an appointment for complementary therapy during cancer treatment. Patients must be ambulatory, able to walk unassisted to and from the vehicle, or have an accompanying caregiver to assist. Call for eligibility and further details.

Provides transportation to disabled individuals who are unable to leave their homes without assistance and who cannot use existing transportation services such as Call-A-Bus. Transportation provided by Able Medical Transportation. Eligibility: A signed doctor‘s statement that the individual is unable to use other means of transportation is required because of their disability.

Volunteering AARP

6726 Townline Road Syracuse, NY 13211 315-454-0104 officeonchaarp@gmail.com http://www.aarponondagachapter243.org/ community-service.html

Provides programs that involve community projects, recreation and trip opportunities, discounts, volunteer opportunities, health and other legislation advocacy, driving safety, employment, and a local newsletter.

Boys and Girls Club of Syracuse 2100 E. Fayette St. Syracuse, NY 13224 315-5 79-1100 info@bgcsyracuse.org http://www.bgcsyracuse.org/about/getinvolved/

Offers youth development programs and services. Volunteer opportunities available.

Oswego State University Center for Service Learning and Community Service 145 Marano Campus Center (The Compass) SUNY Oswego Oswego, NY 13126 315-312-5360; 315-312-2505 service@oswego.edu www.oswego.edu/community-service/ home Also on Facebook: www.facebook.com/ commserve

Gives student volunteers a chance

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to get involved with programs such as Adopt-A-Grandparent, Mentor Oswego, Red Cross Club and Habitat for Humanity.

Retired Senior Volunteer Program (RSVP) Cayuga County Boyle Center 149 Genesee St., Box 5 Auburn, NY 13021 315-255-1733 http://www.auburnny.gov/public_ documents/AuburnNY_RecPrograms/RSVP Onondaga County (through Catholic Charities) 2626 LeMoyne Avenue Mattydale, NY 13211 315-424-1810 ext. 12 www.ccoc.us/volunteer Oswego County SUNY Oswego Office of Community Relations 34 East Bridge Street Oswego, NY 13126 315-312-2317 rsvp@oswego.edu www.oswego.edu/obcr/retired-and-seniorvolunteer-program

RSVP serves to encourage and foster the development and maintenance of volunteer opportunities that engage, support and enhance the lives of Americans 55 and older. RSVP volunteers serve through schools, day care centers, police departments, hospitals and other nonprofit and public organizations to help meet critical community needs. Hours are flexible, supplemental insurance is offered while on duty and on-the-job training provided from the agency or organization where volunteers are placed.

Long Term Care Ombudsman Program Cayuga County Ombudsman Dorothy Dunn ddunn@ariseinc.org 315-255-3447, ext. 320 Madison County Ombudsman Krystal Wheatley 315-272-1872 kwheatley@rcil.com Onondaga and Oswego Counties’ Ombudsman Jeff Parker 315-671-5108 jparker@ariseinc.org 518-486-2724

The Long Term Care Ombudsman Program (or LTCOP) is a federal advo-

cacy program dedicated to protecting people living in long term care facilities. In New York State, the Office for the Aging operates LTCOP through its Office of the State Long Term Care Ombudsman. The State Ombudsman supervises Substate Ombudsman Coordinators who serve all communities throughout the state. Sub-state Ombudsman programs are sponsored either by area agencies on aging or other qualified organizations.

Ronald McDonald House

Pediatric Hematology/Oncology Department 750 E. Adams St. Syracuse, NY 13210 315-476-1027 volunteer@rmhcny.org https://rmhcny.org/get-involved/ volunteer/

Operates year-round programs and activities for inpatient and outpatient children. Duties may include providing home-cooked meals for guests, along with supplying other items on the house’s “wish list.” Office and special event assistance may also be needed. Call for volunteer duties available.

VolunteerCNY.org CNY‘s Regional Volunteer Center 518 James St. P.O. Box 2129 Syracuse, NY 13220 315-428-3028; 315-428-2230 www.volunteercny.org

VolunteerCNY.org is the hub for volunteer activity across the Central New York region. Their virtual volunteer center serves Cayuga, Cortland, Madison, Onondaga and Oswego counties. Driven by United Way of Central New York, the site collaborates with a network of United Way affiliates and local partners to provide volunteers and resources to the community. Search its regional database of volunteer opportunities all on one site.

Weight Loss William A. Graber, M.D. Weight Loss Surgery Onondaga County 104 Union Avenue, Suite 809 Syracuse, NY 13203 315-477-4740 Toll free: 877-269-0355 Oneida County 125 Business Park Drive, Suite 150 Utica, NY 13502

315-235-2540 www.drgrabermd.com

Department.

This organization is a weight loss surgery practice with over 15 years experience serving the healthcare needs of thousands throughout Central New York. Their board certified surgeons specialize in laparoscopic bariatric surgery and perform 1,000 weight loss surgeries each year. Surgeries are performed at St. Joseph’s Hospital Health Center in Syracuse and Mohawk Valley Health System in Utica/New Hartford— Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) accredited centers. William A. Graber, MD, PC continues to maintain the highest standards in surgical techniques and practice standardization— their vast experience has resulted in a dependable program with excellent outcomes.

Women’s Services Family Planning Service 428 W. Onondaga Street Syracuse, NY 13202 315-435-3295 http://ongov.net/health/familyPlanning. html

Family Planning Service (FPS) has special clinic sessions dedicated to teens and provides service to males during specific hours. Clinics are open during the daytime, evenings and two Saturdays a month. FPS accepts all private insurance, as well as all NYS Fee for Service Medicaid and Medicaid Managed Care Programs. Fees are not a barrier to service and inability to pay is not a barrier to care. Clinics are located on the near-west side of Syracuse, North Syracuse and downtown in the Civic Center. Appointments are available six days/week, days and evenings, depending on location. Services include reproductive health exams, a variety of birth control methods, Rapid HIV testing, STD testing and treatment, walk-in pregnancy testing with non-directive options counseling, as well as free Emergency contraception and condoms. Health educators are available for educational presentations in the community. Services are provided on a sliding fee scale and most insurance is accepted. Assistance with applications for NYS Family Planning Benefit Program and presumptive Medicaid for pregnancy is provided. FPS is a joint project of the Syracuse Model Neighborhood Facility and the Onondaga County Health

Oswego County OB-GYN, P.C. 42 Montcalm St.; Oswego, NY 13126 820 Phillips St. Fulton, NY 13069 343-2590 www.ocobgyn.net

Oswego County OB-GYN, P.C. is a single specialty private group practice that provides 24-hour in-house obstetrical and gynecological coverage at Oswego Hospital and at various locations throughout Oswego County. It has served the women of Oswego County for over the past 50 years, providing the full spectrum of women’s health care needs. The practice consists of physicians who are board-certified specialists in obstetrics and gynecology, certified nurse midwives, certified nurse practitioners, a full-time in-office ultrasound technician, registered nurses, licensed practical nurses, medical assistants, and clerical and billing support staff. It offers preventive, diagnostic and acute patient care with a wide range of special services, including obstetrics, family planning, infertility, gynecology, gynecologic surgery and weight management. Dr. Daniel Coty and Dr. Raj Mahajan are also the medical directors for the Oswego County Opportunities’ Reproductive Health Division. The “Smokefree for Baby and Me” and weight loss programs saw continued success in 2016.

Women — BreastFeeding Support Cornell Cooperative Extension of Oswego County 3288 Main St. Mexico, NY 13114 315-963-7286, ext. 300 (Cindy) www.thatscooperativeextension.org

Offers an in-home breastfeeding support program by certified breastfeeding / lactation / nutrition specialists. It is a one-hour-a-week for six weeks program and includes nutrition education.

La Leche League of Onondaga County Syracuse East 315-313-4555 Liverpool 315-623-0555 www.lllny.org

La Leche League groups offer free

2018 CNY Healthcare Guide - 93

in-person parent-to-parent support through regular meetings. All parents interested in breastfeeding, along with their babies and children, are welcome. Call above numbers for a group times and locations. La Leche League leaders are volunteers who are available for free telephone or email support every day.

La Leche League of Oswego

315-343-4046; 315-216-4622; 315-3421443 www.llliny.org Provides phone support to nursing mothers in Oswego County. Offers inhome service and support upon request.

Madison County Breastfeeding Connections Cafe A place where breastfeeding and pregnant families can get professional breastfeeding support, talk with other moms, check baby’s weight and milk intake and connect to community resources.

Oswego County Breastfeeding Coalition Mother Earth Baby 70 W. Bridge St. Oswego, NY 13126 315-216-4622 find their page on Facebook

Victim Impact Panel t Impaired Driver Program t Information and Referral Services Professional Training and Development Classes t Coalition Development and Support Family Support Navigator t Recovery Support Services Prevention Network highly values and actively seeks collaborative opportunities with all sectors of the community to better address substance abuse issues and related concerns. We are proud to work with all of our community partners! Syracuse Healthy Start Perinatal Substance Abuse Sub-Committee, Safe and Healthy Neighorhoods, Syracuse Youth Substance Abuse Prevention Coalition and The Onondaga County Drug Task Force

CNYHEALTH.COM 94 - 2018 CNY Healthcare Guide

The Oswego County Breastfeeding Coalition exists to promote, protect, educate and empower breastfeeding families in our community. Its goal is to increase the awareness of support services available to mothers in Oswego County and would like providers to seek services of lactation support to increase initiation and duration of breastfeeding in the community.

Women Infants and Children (WIC) – Madison-Herkimer Counties Madison: Community Action Program 1072 Northside Shopping Center Oneida, NY 13421 315-363-3210 Herkimer: Community Action Program 401 E. German St. Suite 101 Herkimer, NY 13350 315-866-5029 www.wicstrong.com

WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post postpartum women, infants and children to the age of 5. WIC also offers a wide va-

riety of breastfeeding support services.

WIC Program of Onondaga Healthy Families

Personalized, comprehensive care for women The Oswego Health Maternity Center and Oswego County OB-GYN have been meeting the healthcare needs of local women and their families for more than 50 years. Together, we provide comprehensive compassionate obstetrical and gynecological services.

www.onhealthyfamilies.com

The Onondaga County Health Department WIC program has trained breastfeeding counselors on staff to support nursing families. WIC provides checks each month to buy healthy WIC foods and ideas on preparing healthy meals for families. WIC is open to Onondaga county residents who are pregnant and/or parenting a child younger than 5. Participating families must meet income guidelines and many working families do qualify. To find a WIC clinic near you, call the main office number above.

Yoga and Massage Therapy Universal Yoga & Massage Center (Unwind with Audrey) 3985 Oneida St. New Hartford, NY 13413 315-210-6333 www.theuniversalyogacenter.com

Universal Yoga & Massage Center offers massage therapy services ranging from medical massage therapy for rehabilitation of soft tissue pain to Swedish massage for relaxation. Owner Audrey Ventura has 20 years of experience and has a professional, friendly staff to give great quality customized massage to suit custmores’ pain relief or relaxation needs. Private yoga therapy sessions also available for back conditions such as spinal stenosis and herniated discs.

Upstate Yoga Institute

6483 E. Genesee Str. Fayetteville, NY 13066 315 445 4894 info@upstateyogainstitute.com www.upstateyogainstitute.com

For 33 years, Upstate Yoga Institute has been sharing yoga with the Syracuse community in a spirit of clarity, friendliness and authenticity. Postures are taught at every level, always gradually and in coordination with proper breathing. The institute views yoga as a form of moving meditation which calms restless thoughts, unveils the spirit and strengthens the immune and nervous systems. Over time, the goal is to lead students toward an independent practice that will bring the benefits of yoga into their daily lives.

Our staffs include board-certified obstetricians/gynecologists, certified Daniel Coty, DO, Raj Mahajan, MD, Ayesha Turner, MD midwives, a physician assistant and a family nurse practitioner, as well as neonatal nurse practitioners who provide 24-hour care to newborns at Oswego Hospital. If you need women’s healthcare, or would like a tour of the Oswego Hospital Maternity Center, please call the appropriate number below.

Oswego Health Maternity

315-349-5572 I oswegohealth.org

Oswego: 315-343-2590 I Fulton: 593-8393 www.ocobgyn.net

Working together for more than 50 years together providing exceptional maternity care.

dB Audiology Associates, PC 5992 E Molloy Road Syracuse, NY 13221

315-410-1295

Hearing measurement services provided by a NYS licensed audiologist who has been providing hearing care to Central NY for over 40 years. Services/Products available: • Hearing measurements for personal (medical, communication) or occupational (OSHA, DOT, law enforcement) purposes. • Hearing protection counseling and devices for recreational (music listening, hunting, motor sports, landscaping) or occupational activities. • Hearing aid selection and fittings/repairs. • Tinnitus evaluation and treatment. • If you have any doubts about your hearing or how to protect it, give Doug Brown a call!

315-410-1295 by Appointment

2018 CNY Healthcare Guide - 95

In Good Health

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A newspaper that reaches health consumers, health providers, health professionals and plain folks in the community — all month long For Information Call (315) 342-1182 Mailing Address: P.O. Box 276 • Oswego, NY 13126 Email: Editor@cnyhealth.com 96 - 2018 CNY Healthcare Guide

AD INDEX

Healthcare Guide Listed Alphabetically Acu-Care............................................................. 100 AMP Urology......................................................... 15 Aquarius Services.................................................. 16 ARISE.................................................................... 61 Auburn Community Hospital.............................. wrap Bassett Medical Center......................................... 47 Berkshire Farms Center........................................ 61 Brighton Physical Therapy..................................... 47 Bugow’s Driver Rehab........................................... 63 Canal Edge Hair Salon.......................................... 25 Canal Edge HAIR SLAON, Brian Coe................... 45 CNY Physical Therapy & Aquatic Centers............. 55 Conifer Park Alcohol & Drug Rehab...................... 35 Contact Community Services................................ 63 Crouse Hospital....................................................... 3 dB Audiology Assoc............................................... 95 Dialysis Center Institute......................................... 11 Excellus BlueCross BlueShield............................. 37 Friends of Oswego County Hospice...................... 87 Grasta’s Beauty and Wig Studio.............................. 5 Guthrie Health....................................................... 53 HCR Home Health................................................. 44 Health Wear Rental............................................... 31 HealtheConnections................................................ 2 Hematology/Oncology Associates of CNY............ 53 Hospice of Central New York................................. 10 Hospice of Finger Lakes........................................ 57 In Bloom Yoga....................................................... 27 Liberty Resources.................................................. 17 Loretto............................................................... wrap Mannion & Copani Attorneys ................................ 20 Mauro Bertolo Physical Therapy........................... 44 Medical Registry of CNY, Inc. ............................... 10 Mohawk Valley Health Systems (MVHS)............... 45 Mohawk Valley Practitioners.................................. 53 Multiple Sclerosis Resources of CNY ................... 11

Nascentia Health................................................... 31 Nazareth College................................................... 41 New Hartford Psychological.................................. 59 Oasis Lifelong Adventure....................................... 98 Oneida Housing Authority...................................... 63 Oswego County OB/GYN...................................... 95 Oswego County Opportunities............................... 27 Oswego Health........................................................ 6 Peters Realty......................................................... 20 Prevention Network............................................... 94 Quality Family Dental............................................ 11 Reach CNY............................................................ 16 Rochester Regional Health – Newark-Wayne Community Hospital.................... 7 Rome Memorial Hospital....................................... 21 Salvation Army....................................................... 26 SBH....................................................................... 59 Seniors Helping Seniors........................................ 87 Seniors Home Care Solutions............................... 16 Sharon Berkert...................................................... 35 Smiles by Design................................................... 25 St. Joseph’s Hospital....................................... 22, 23 Suburban Transportation....................................... 17 Syracuse Orthopedic Specialists (SOS)................ 21 The Center for Family Life & Recovery................. 39 The Internal Med. Office of Paul Cohen M.D......... 53 Tobacco Free NYS............................................ wrap Tully Hill Clinical Dependency............................... 63 United Healthcare Community Plan.................. wrap Universal Yoga & Massage Center........................ 55 Upstate Foundation............................................... 19 Upstate Marketing................................................. 99 Upstate Orthopedics.............................................. 11 Upstate Yoga Institute............................................ 57 Westminster Manor............................................... 57 William A. Graber, MD, PC.................................... 39

2018 CNY Healthcare Guide - 97

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7th Generation Medical Acupuncture Anti-inflammatory Therapy for Orthopedic, Neuropathic, Autoimmune, and Inflammatory Disorders www.AcupunctureCenterUSA.com Anti-Inflammatory Acupuncture Therapy: More than Pain Management Inflammation Builds Roots of Most Diseases, 7th Generation Medical Acupuncture Builds Host Immunity and Power Integrated, Personalized, Therapeutic and Preventive Healthcare Philosophy of Care: Treat the Roots of Diseases Rui Wang, MD of China, L.AC. Experienced in both Western Medicine & Traditional Chinese Medicine Experienced in both Academic & Private Practice Experienced in both Basic Science & Clinical Science Experienced in Cancer Research at Major Medical Centers in USA

CLINICALLY PROVEN TO BE SAFE AND EFFECTIVE Acupuncture is a general practice alternative medicine, it can help a wide range of health problems at different extents. Ask for professional, confidential, personalized evaluation / consultation appointment before starting any treatment

7TH GENERATION RUI WANG, LLC Acu-Care Acupuncture Center

Northeast Medical Center, Suite 209

4000 Medical Center Dr., Fayetteville, NY 13066 Tel1:315-329-7666; Tel2: 315-378-5556; Tel3: 607-798-7680; Tel4: 607-372-2082

Ancient Wisdom Integrated with Modern Medicine

LIFE CHANGING MEDICINE, MOVING MEDICINE FORWARD