IMPROVED Patient Care LOWER Healthcare Costs MADE POSSIBLE THROUGHOUT CENTRAL NEW YORK
96%
100%
85%
PATIENT PARTICIPATION RATE IN CNY
HOSPITALS PARTICIPATING
PHYSICIANS ENROLLED
75% OF PROVIDERS CONTRIBUTING PATIENT HEALTH INFORMATION
800,000 1.7MILLION CLINICAL SUMMARIES RECEIVED PER MONTH
ALERTS RECEIVED PER MONTH
Collaboration, innovation, and commitment. These are the drivers of advancement in healthcare. At HealtheConnections, we’re dedicated to these ideals and providing our participants with valuable services at no cost. Comprehensive medical records at the touch of a button, clinical alerts in real time, and secure transmission of reports and results - that’s just the beginning. Discover analytics, quality performance benefits, and more through the organization that CNY providers trust to be their partner in improving healthcare for all.
How can HealtheConnections work for you? Visit healtheconnections.org to learn more. 443 N. Franklin St. Syracuse, NY 13204 Suite 001 (315) 671-2241 ext. 5
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WHY YOU WANTED TO BECOME A NURSE! AUBURN COMMUNITY HOSPITAL REMEMBER WHY YOU WANTED TO BECOME A NURSE!
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303 Grant Ave, auburn | 315-258-7100 M-F 8am-5pm | Weekends 8am-5pm
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24/7 Emergency Care | 315-255-7011
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recuperate from cardiac disease and the focus of their patients
for Bariatric Surgery Finger Lakes Medical Care Urgent Care Care of Auburn Obstetrics-Gynecology | 315-255-7381 5 Laboratory ServiceLakes Centers | 315-255-7023 Finger Medical Careof Skaneateles Urgent CareUrgent of Skaneateles
Cardiac Rehabilitation Services | Community 315-255-7388 Including our brand new award-winning Birthing Center 37 W.| 315-255-7381 303 Grant Ave, auburn | 315-258-7100 Route 20, Stardust Skaneateles | 315-685-9355 Garden St., Suite 105 | 315-252-0000 Obstetrics-Gynecology & Outpatient A nationally accredited center Surgical with a rangeServices, of services Inpatient in a private, hotel-like setting | 315-255-7011 303 Grant Ave, auburn | 315-258-7100 Route 20, | 315-685-9355 Including our brand new Skaneateles award-winning Community Birthing Center9am-5pm 37 & Outpatient | 315-255-7011 AN I Program aInpatient multidimensional of services to help patients Weekends 8am-5pm M-Fgroup 8am-8pm | Weekends 8am-6pm M-FStardust 8am-8pm | Weekends E Q UA L O P P M-F O RT U8am-5pm T Y E Surgical M P |LOY Efeatures R Services, M-F 8am-5pm | Weekends 8am-5pm M-F 8am-8pm | Weekends 8am-6pm Rehabilitation Services | 315-255-7241 more informationStroke contact Wlad Care Jennifer | 315-255-7011 recuperate from cardiac disease and the focus of their patients Rehabilitation Services | 315-255-7241 Stroke Care | 315-255-7011
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Sleep Services | 315-255-7341
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303 Grant Ave, auburn | 315-258-7100
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37 W. Garden St., Suite 105 | 315-252-0000
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303 Grant Ave, auburn | 315-258-7100 M-F 8am-5pm | Weekends 8am-5pm
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37 W. Lakes Garden St., Suite 315-252-0000 Finger Medical Care 105 | Urgent Care of Skaneateles
303 Grant auburn | 315-258-7100 20, Skaneateles | 315-685-9355 M-FAve,8am-8pm | WeekendsRoute 9am-5pm M-F 8am-5pm | Weekends 8am-5pm M-F 8am-8pm | Weekends 8am-6pm
Urgent Care of Auburn
37 W. Garden St., Suite 105 | 315-252-0000 M-F 8am-8pm | Weekends 9am-5pm
Finger Lakes Medical Care
Urgent Care of Skaneateles
Urgent Care of Auburn
303 Grant Ave, auburn | 315-258-7100
Route 20, Skaneateles | 315-685-9355
37 W. Garden St., Suite 105 | 315-252-0000 M-F 8am-8pm | Weekends 9am-5pm
G S T R E E T, A U B U R N , N Y 1M-F3 08am-5pm 2 1 || Weekends A U B U8am-5pm R N H O S P I TA LM-F. O8am-8pm R G | Weekends 8am-6pm
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| A
Had a Stroke. Back on Stage.
Musician Todd Hobin KNOW THE SIGNS • CALL 911 IMMEDIATELY
Central New York music legend Todd Hobin knew nothing about stroke — but he does now. That’s why he’s raising awareness about stroke risk factors and its signs and symptoms.
F.
FACE DROOPING
A. S.
ARM WEAKNESS
SPEECH DIFFICULTY
T.
TIME TO CALL 911
Fact: Stroke is the fifth leading cause of death and a leading cause of disability in the U.S. Important to know: Stroke can happen to both men and women — at any age. Good news: Stroke is preventable by managing medical risk factors and healthy lifestyle choices. What to do: Time lost is brain lost. So it’s vital to know the signs of a stroke — F.A.S.T. Four words to live by: Call 911 and say, “Take me to Crouse.“ When it comes to stroke, every moment matters. As one of just 10 hospitals in New York State tohave earned Comprehensive Stroke Center status, and with the region’s newest ER and hybrid ORs, Crouse offers the most advanced technology for rapid stroke diagnosis and treatment
Read Todd’s story and learn more: crouse.org/toddhobin. 2019 CNY Healthcare Guide - 3
INSIDE The State of Healthcare in 2019................................ 8 Guide to Comfort Food.............................................12 Leaders in CNY Healthcare.......................................14 Hospitals of CNY........................................................36 Hospital Quality..........................................................46
RESOURCES LOCATOR Acupuncture................... 52 ADHD & Autism........... 52 Agencies – Health & Human Services......... 52 AIDS/HIV Services........ 54 Associations / Foundations................ 54 Bereavement Support Groups......................... 58 Cancer Services............. 60 Children / Family Services........................ 62 Dental Care.................... 67 Disability-Related Services........................ 67 Disabled – Accessibility Modification................ 70 Disabled – Recreation.. 71 Education and Prevention................... 71 Free and Subsidized Health Clinics............. 72 Free Legal Clinics.......... 76 Hearing Care.................. 73 Hospice........................... 73 Hotlines........................... 74
Housing / Shelters......... 78 Housing / Homeowner Assistance.................... 77 Internal Medicine........... 81 Literacy Resources....... 81 Mental Health................ 82 Nutritional Health/Support.......... 82 Orthopedic Services.... 84 Physical Therapy............. 84 Pregnancy Support/ Prevention................... 85 Senior Nutrition Services........................ 90 Senior Services.............. 87 Substance Addiction..... 90 Support Groups............ 91 Transportation Services........................ 93 Urology............................ 95 Volunteering................... 95 Women — BreastFeeding Support......... 96 Women’s Services......... 95 YOGA.............................. 96
2019 CNY Healthcare Guide is online @ www.cnyhealth.com 4 - 2019 CNY Healthcare Guide
Central New York Healthcare Guide is published every year by In Good Health–CNY’s Healthcare Newspaper.
2019 Healthcare Guide
Editor & Publisher: Wagner Dotto Associate Editor: Lou Sorendo Resources Listing: Maria Pericozzi Contributing Writers: Anne Palumbo, George Chapman Advertising: Amy Gagliano, Cassandra Lawson Layout Design: Dylon Clew-Thomas Office Assistant: Kimberley Tyler Cover Design: Jillian Meisenzahl
Single copies: $20 Free to Subscribers of In Good Health - CNY’s Healthcare Newspaper and 55 Plus Magazine Mailing Address: P.O. Box 276, Oswego, NY 13126 Phone: 315-342-1182 Fax: 315-342-7776 Website: CNYhealth.com Email: editor@cnyhealth.com All contents copyrighted © 2018. All rights reserved. No part of this publication may be reproduced in any manner without the express written consent of the publisher. Content updated in November 2018.
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We Are Happy To Announce We Will Be Accepting Medicare
Starting January, 1st 2019 Nunn’s has everything you will need, along with expert service and care you can rely on.
2019 CNY Healthcare Guide - 7
The State of
Healthcare in 2019 I
By George W. Chapman
can’t think of an industry or profession that is in more of a state of flux (confusion?) than healthcare. It’s the time of the year when I am asked to offer my prognostications for the new year. Rather than discuss what will be in store for 2019, I thought it would be more important and helpful to state where we are now (like it or not) in order to give readers some perspective and context to whatever may occur in 2019. How We Are Insured Of the approximate 320 million of us, 56 percent or close to 180 million are covered by their employer or a non- group plan like on the exchanges. The remaining 44 percent (or about 140 million) are covered by the taxpayer/ government. The breakdown of the 44 percent is: n Medicaid 20 percent (about 64 million);
ultimately paid for in higher premiums and taxes by all of us. Technically, only the VA is “government” healthcare because all staff are employees of the federal government. Medicare and Medicaid are technically a “single payer” system because all care is paid for by the government. Care is provided by private physicians and hospitals. Canada has a single payer system whereby all care is paid for by the federal government.
n Medicare 14 percent (about 45 million);
What It Costs the Government
n VA / federal employees 2 percent (about 6 million);
Healthcare is the No. 1 expense category in the federal budget. Using the 2017 budget of $3.65 trillion for example, healthcare accounted for 28 percent or $1.022 trillion. It was followed by pension, 25 percent; defense, 21 percent; welfare, 9 percent; interest, 7 percent; education, 3 percent,
n Uninsured 8 percent (about 25 million). I put the 8 percent uninsured into the taxpayer/government category because uncompensated care is
8 - 2019 CNY Healthcare Guide
protection (secret service, embassies, CIA, FBI, NSA, etc.); transportation, 2 percent; and general government, 1 percent. Yes, 1 percent. The $1.022 trillion spent on healthcare was spent as follows: hospitals, 32 percent; physicians, 16 percent; other personnel, 15 percent; drugs, 10 percent; subsidies, 7 percent (for qualified individuals on the insurance exchanges); nursing homes, 5 percent; investment, 5 percent (like EMR); clinical, 4 percent; home care, 3 percent; public health, 2 percent; administration, 1 percent. Yes, 1 percent. As of this writing in early December 2018, the federal deficit is over $21 trillion.
Commercial Insurance Premiums Unless subsidized by an employer, commercial premiums — not just the ones on the exchanges — are pretty much unaffordable for the average person or family. Individual premiums average $7,000 and family premiums average almost $20,000 for the standard silver plan. In the past 10 years, premiums have increased twice as fast as worker earnings and three times faster than inflation. Outof-pocket copays and deductibles have increased eight times faster than earnings. The end of the Affordable Care Act Program (ACA) individual mandate in 2019 will have a double
whammy on premiums. Many people, mostly younger, will choose to go without insurance. The removal of younger lives from risk pools will drive up rates for all insurances. Hospitals and physicians are preparing for more uninsured patients this year.
Advanced Practitioners (NPs, PAs) These professionals — NPs and PAs — have been assuming an increasing role in providing care for years. Over the next decade, APs will account for two thirds of new providers, including MDs, entering the workforce. The ratio of APs to MDs has been rapidly increasing since 2000 and will be 55/100 by 2030 or about 550,000 PAs to 1,000,000 MDs. The Association of American Medical Colleges continues to predict a shortage of 120,000 MDs by 2030. However, this gloomy prediction does not account for things like increased efficiencies in surgery, the number of advanced practitioners, technology, telehealth, super drugs and artificial
& Medicaid Services; experiencing a steady flow of unencumbered physicians seeking employment right out of residency; focused on hospital/ hospital mergers.
Hospitals and physicians are preparing for more uninsured patients this year as a result of the end of the Affordable Care Act Program’s individual mandate in 2019. It’s expected that many people, mostly younger, will choose to go without insurance. The removal of younger lives from risk pools may also drive up rates for all insurances.
Electronic Medical Records (EMR)
intelligence. The vast majority of hospital health systems, clinics and private practices employ advanced practitioners.
More Employed Physicians The ratio of private to employed physicians was 50/50 for the first time in 2017. The number of physicians in private practice is expected to continue to decrease as baby boomer physicians retire. The number of employed physicians will continue to increase as the majority of newly minted physicians fresh out of residency prefer employment to the rewards/hassles of private practice. The rate of practice purchases by hospital systems has slowed in the last couple of years, most likely because hospital systems are: cash strapped; getting a handle on the practices they already own; uncertain about the Affordable Care Act; uncertain about the direction of U.S. Department of Health and Human Services and Centers for Medicare
Ninety percent of physicians are using EMR. Most insurers won’t pay physicians if they don’t. There are a lot of critics as physicians and other professionals slowly adapt and acclimate. While no EMR system is perfect in the eyes of their users, the EMR is not going away. Instead of listing all the advantages of the EMR — like improved billing, security and privacy, provider-to-provider communications and timeliness, legibility, transferability and storage — it’s helpful to keep the EMR in perspective by recalling some nightmarish scenarios from the “golden age” of the paper record. Paper records could be misfiled because someone couldn’t grasp alphabetical order. Paper records could literally be removed from a facility, leaving those who need the record helpless. They were often illegible to anyone other than the author. Anyone without authority could open a record and peek into it. Many nosey staff were fired for breaching confidentiality. Paper records were rarely in real time (current). Reports from consultants, lab and X-ray, etc. were in paper so someone had to eventually attach them to the file. They became unwieldly and had to be “thinned out.” To save space, Inactive records were often sent to a remote storage facility. Retrieval was a pain and took a while. Finally, making a copy of your record was time consuming and costly. I hope this information gives readers a little more insight into healthcare and helps them navigate throughout our complicated and changing healthcare system. Whatever happens clinically, financially or politically in 2019, will happen within the context of the above.
George W. Chapman is a healthcare business consultant who works exclusively with physicians, hospitals and healthcare organizations. He operates GW Chapman Consulting based in Syracuse. Email him at gwc@gwchapmanconsulting.com.
2019 CNY Healthcare Guide - 9
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A.M.P. RADIATION ONCOLOGY - The leading provider of radiation oncology services in CNY: 1226 East Water Street, Syracuse NY 13210 (315) 478-3468 - 2 Ellinwood Drive, New Hartford NY 13413 (315) 316-0670 - 10 - 2019 CNY Healthcare Guide -
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For Jack it’s personal!
“She and I were one. What they did for her, they did for me.”
UPSTATE LEGACIES
The appreciation is evident in Jack Gorham’s voice when he talks about the way Upstate University Hospital physicians, nurses, physician assistants and staff treated his wife Colleen throughout her 17-year journey with cancer.
Have you or your family experienced Upstate’s heart and
hope?
Jack wants to help maintain this level of care and compassion for future cancer patients. That is why he has remembered the Upstate Foundation in his will. That is his heart and hope.
Understanding firsthand how charitable gifts impact the lives of others can change the lives of those who give and those who receive. Your gifts have an immediate impact on the programs and services you care most deeply about. Thoughtful gift planning can help to minimize costs and maximize future impact of those gifts, helping to ensure your personal legacy continues long into the future. Would you like to learn more about high-impact, low-cost Legacy Gift opportunities that can help you meet your personal and philanthropic goals? For free and confidential information contact, or have your professional advisor contact, our planned giving professionals at 315-464-6490 or email HamiltoL@upstate.edu.
Impacting patient care, education, research, and community health and well-being through charitable giving.
www.UpstateFoundation.org
2019 CNY Healthcare Guide - 11
Guide to
Comfort Food
By Anne Palumbo
Satisfy comfort-food cravings with healthy makeovers
C
omfort food is food that soothes the soul and satisfies the appetite. Often, it’s food that’s associated with the security of childhood, like Mom’s grilled cheese, Grandma’s chicken potpies or Dad’s mashed potatoes — food that brings back a good memory, a warm feeling or a special relationship.
Stress sometimes triggers our hankering for certain comfort foods. Bad day at the office? Only pizza will do! A fight with your significant other? Bring on the ice cream! A stretch of dreary weather? More mac and cheese, please! And while there’s no requirement that these foods be rich, heavy or unhealthy, research shows that our go-to comfort foods tend to be. Perhaps we lean in this direction because our physical response to comfort foods is grounded in food science: many common comfort foods have a higher fat or sugar content, which in turn provides a short-term physiological boost. Comfort foods may help raise our body temperature, provide a burst of energy and even improve our moods. We all crave different comfort foods. When I’m feeling out of sorts, all I want is grilled cheese and Campbell’s tomato soup. My husband, on the other hand, longs for his mom’s beef stew. My sister pines for chocolate chip cookies. Plus, we seem to crave these foods more during the cold winter months.
months, we’re more inclined to reach for foods that also prompt the release of serotonin: carbohydrates. People who suffer from seasonal affective disorder, a type of depression that’s related to changes in seasons, are particularly vulnerable. Boredom, inactivity and being cooped up inside can all have a pronounced affect on what and how much we eat. When “cabin fever” strikes our house, we eat a lot more cheese-blanketed nachos — my kids’ favorite comfort food — than at any other time of year. Same goes for pizza, mashed potatoes and hot chocolate: They all just taste so darn good and comforting during the dark days of winter. Of course, there are consequences to an uptick in winter munchies, especially if your munchies involve comfort foods that run higher in calories, fats and carbs. According to studies at Johns Hopkins University, people tend to gain five to seven pounds on average during winter months. Weight gain aside, many comfort foods are simply not all that healthy to consume on a regular basis — from super-salty French fries to high-fat
Why does winter affect our cravings?
Some researchers suspect fewer daylight hours may play a significant role in why we crave for comfort food during the winter. Since sunlight is one of the factors that triggers the release of the hormone serotonin, a known mood booster, and we’re getting less of it during winter
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ice cream to empty-calorie candy. What to do during the long winter months when our comfort-food cravings are besting our better judgment? Read on for some nutritious makeovers that may satisfy your longings without compromising your health.
Grilled Cheese
Ah, grilled cheese…nothing says “mom” quite like a grilled sandwich of white bread, slathered with butter on the outside and loaded with bland American cheese on the inside. But must you stick with those exact ingredients to conjure images of mom? Of course not! Try fiber-rich whole-grain bread instead of white; use a mix of cheeses that includes low-fat mozzarella and full-flavored cheddar, and substitute some of the
cheese with sliced tomatoes, salsa or whatever healthy ingredient your heart desires. To create a nice golden outer crust — without all the butter — try this: Heat one teaspoon canola oil in a medium nonstick skillet over medium heat. Roll it around to coat the pan and then cook your sandwich until golden, about two minutes per side, slightly depressing each side with a spatula.
Pizza
Unless you make it yourself, it’s tough to eat pizza you feel good about. On average, one slice of pepperoni pizza serves up around 300 calories, 12 grams of fat, 30 grams of cholesterol and more sodium than four small bags of potato chips. Yikes! Fortunately, you can turn takeout pizza into a healthier pizza with just a few tweaks: Order a smaller size for fewer calories per slice; choose a thinner crust over a deep-dish or regular crust (and don’t get it stuffed!), request whole-wheat if it’s offered; ask for reduced cheese; skip the dipping sauce; and pile on the veggies.
Mashed Potatoes
Even though plain potatoes are low in calories, mashed potatoes — especially those made in restaurants — aren’t always healthy. Typically made with whole milk and butter, mashed potatoes run about 250 calories per serving; add gravy and your total intake could exceed 400 calories. Here are just a few tricks to make your mashed potatoes healthier: Mash your potatoes with Greek yogurt, low-fat sour cream, 1 percent milk or chicken stock; bump up the flavor with garlic, chives or spice of choice; and use olive oil (full of healthy monounsaturated fat) instead of butter (full of unhealthy saturated fat). Eating out? Order a plain baked potato and mash it with salt, pepper and a drizzle of olive oil.
Anne Palumbo is a lifestyle
columnist, food guru, and seasoned cook, who has perfected the art of preparing nutritious, calorie-conscious dishes. She is hungry for your questions and comments about SmartBites, so be in touch with Anne at avpalumbo@aol.com.
Mac and Cheese
When prepared traditionally, mac and cheese is not so comforting. Low in nutrients and high in fat, mac and cheese dishes up about 400 calories per cup. And who eats just a cup? It’s easy, however, to turn this popular dish around. Use whole-wheat pasta for added fiber and lots of B vitamins; tuck in some roasted veggies; skip the buttery crumb topping or simply replace it with crunchy whole-wheat breadcrumbs; add flavor to the cheese sauce with fresh or dried herbs; use reduced-fat milk and cheese; and replace some of the cheese with plain Greek yogurt.
Chocolate Chip Cookies
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While it seems sacrilege to even think about tampering with this classic cookie, it doesn’t take much to make it a tad healthier. Consider the following easy-to-implement changes: Replace some (or all) of the refined white flour with white whole-wheat flour; add oats and nuts; reduce the sugar and chocolate chips by half; and replace some (not all) of the butter with tahini — a sesame seed paste. More nutritious makeovers of favorite comfort foods abound on the internet. If, however, you must have the “real deal,” then do what the French do and practice portion control, limiting yourself to smaller servings and just one cookie not three.
Five things you have to know about it
SPECIAL ISSUE
■ Sports concussions: Much worse for women ■ Vaginal rejuvenation: FDA cautions about procedure ■ Are urinary tract infections a part of your life? ■ Cancer survivor: Paying it forward PLUS: Breast Cancer Awareness Month See stories starting on page 20
Why some people catch a cold and others don’t ■ Related: Savvy Senior: Which flu shot is right for you
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RAISING KIDS Counseling and psychological services professor at SUNY Oswego just published a book on how to raise wll behaved kids. Page 13
Acorn Squash Acorn squash, of all the winter squashes, has many of the most important vitamins we need. See SmartBites inside
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Handy Tool or Bacteria Haven? Tips on how to sanitize one of the filthiest items in your home. Yes, the kitchen sponge.
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Leaders in CNY Healthcare Tania S. Anderson Chief executive officer, Arise Child and Family Service, Inc Withtheorganization since: 1998 Since what year in the current position: 2016 Education: Syracuse University: law degree, master ’s in media administration, bachelor’s in English and journalism. Career Highlights: “I worked as a newspaper reporter for several years before going to law school. I served on the board of directors of Arise for 17 years while also working as a lawyer for the state and federal courts. I decided to follow my passion for advocating for people with disabilities, and I became Arise’s chief executive officer in 2016. This easily has been the most meaningful job of my career. “ Current affiliations: New York Association for Independent Living; Central New York Care Collaborative, Community Services Board; Central New York Behavioral Health Care Collaborative; Inclusive Alliance Independent Practice Association; LIFEPlan Care Coordination Organization, LLC. How do you describe your managerial philosophy or approach? “I respect the talent, perspective and dedication of our staff. By listening to them as well as paying attention to the market in which we operate, it’s my job to assemble a vision
for Arise. It’s also my job to communicate that vision both within and without the agency so that we can work together to accomplish our goals, deliver the best service possible, and ultimately change the world.” What type of skill set do you possess which makes you an effective leader? “Like many of our staff members, I live the mission of Arise because my daughter happens to have a disability. I am able to combine my formal background and training with my passion for creating a more inclusive world that recognizes the power and value of people with disabilities.” How can the healthcare industry in the region be improved? “We are learning to partner and work together in new and creative ways to promote the quality of life in Central New York. Our region has tremendous resources and potential, and we need continued investment in our education systems and infrastructure.”
Scott Berlucchi President and chief executive officer, Auburn Community Hospital With the organization since: 2007 Since what year in the current position: 2007 Education: Bachelor’s degree in finance and economics, Stonehill College, North Easton, Mass.; master’s degree in health service administration, George Washington
14 - 2019 CNY Healthcare Guide
University, Washington, D.C. Career Highlights: Served as president and CEO of two regional health systems in Pennsylvania prior to working at Auburn Community Hospital; engineered and led a comprehensive operational and financial turnaround at Auburn Community Hospital and the Elk Regional Health System; served as the director of planning and licensure for the Hospital and Health Systems Association of Pennsylvania; more than 20 years of experience in healthcare systems management. Current affiliations: Fellow, American College of Healthcare Executives; licensed nursing home administrator in New York, Pennsylvania, Massachusetts; regional planning board member, American Hospital Association. How do you describe your managerial philosophy or approach? “Management is an exercise in team building. Senior leaders best lead when they coach all leaders in the organization to ‘excellence.’” What type of skill set do you possess which makes you an effective leader? “Interpersonal and communication skills that promote team building; successful experience and leadership in the management of rural health systems.” How can the healthcare industry in the region be improved? “By engaging all players in ‘win-win’ partnerships.” What do you do for fun? “Golfing, fishing and spending time with the family.”
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Andrew Bushnell Vice president, chief medical officer, Rome Memorial Hospital Withtheorganization since: November 2012 Since what year in the current position: Began as interim chief medical officer April 2017; permanent position accepted September 2017. Education: Bachelor’s degree in biology – Johns Hopkins University 1990; medical degree, University of Maryland 1994; MBA degree, University of Vermont, 2011, residency in emergency medicine 1994-1997 SUNY Upstate. Career Highlights: “All of the wonderful patient encounters that have given me the opportunity to help patients during times of their greatest need.” Current affiliations: Rome Memorial Hospital, TeamHealth. How do you describe your managerial philosophy or approach? “I look to create personal ownership and responsibility by developing a culture that encourages and applauds exceptional performance and gently channels activity toward expectations.” What type of skill set do you possess which makes you an effective leader? “I believe the ability to listen to all sides of an issue is an important attribute that I possess, coupled with a personal enjoyment in developing solutions when faced with difficult decisions. These very same skill sets, whether applied in the ED or the administrative office, are successful in resolving the presenting problem.” What do you do for fun? “I am an outdoor enthusiast, whether it is time spent in the garden, hiking on trails, skiing on mountainsides, hunting in the woods, or fishing on one of our many streams or lakes, I would like to be outside on my days off.”
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Patrick Carguello Senior vice president / chief medical officer, ConnextCare Withtheorganization since: 2003 Since what year in the current position:2005 Education: Bachelor of Science, Syracuse University; doctor of osteopathic medicine, New York College of Osteopathic Medicine; family medicine residency, University at Buffalo Career Highlights: “Joining with a federally qualified health center in 2003 and becoming chief medical officer of in 2005; recipient of Forty Under 40 award in Oswego County.” Current affiliations: American Osteopathic Association, American College of Osteopathic Family Physicians. How do you describe your managerial philosophy or approach? “Lead by example. Coaching and encouraging others to work at the highest level of their degree.” What type of skill set do you possess which makes you an effective leader? “Able to relate and interact with peers, supervisors and subordinates.” How can the healthcare industry in the region be improved? “Insurance companies can incentivize patients to achieve improved health outcomes.” What do you do for fun? “Avid skier — cross country and downhill. Enjoy outdoors in rural Upstate New York, including camping, boating and fishing.”
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Thomas Carman President and chief executive officer, Samaritan Medical Center. Withtheorganization since: 2004 Since what year in the current position: 2004 Education: Bachelor’s degree in pharmacy, Massachusetts College of Pharmacy; master’s degree in business administration, Syracuse University. Career Highlights: Previously with Cortland Regional Medical Center (1997 to 204). Affiliations: Fort Drum Regional Health
www.helio.health (315) 471-1564 2019 CNY Healthcare Guide - 17
Planning Organization, vice chairman; Advocate Drum — Fort Drum Regional Liaison Organization, chairman; Greater Watertown North Country Chamber of Commerce, chairman; North Country Initiative, board member; Iroquois Healthcare Association, board member; Healthcare Association of New York State, board member; American College of Healthcare Executive, fellow.
Jeff Coakley Executive vice president and chief operating officer, Oswego Hospital Withtheorganization since: 1997 Since what year in the current position: 2017 Education: Bachelor of Science degree, SUNY Oswego; Master in Business and Administration degree, Le Moyne College. Career Highlights: “During my tenure I have enjoyed serving in an integral role in the organization’s growth into a health system. I assisted with the planning, development and construction activities for many facilities within the system, including Springside at Seneca Hill, Oswego Heath’s premier retirement community, as well as the major transformations of the Central Square and Fulton medical centers. In addition, I led the development of the health system’s captive professional corporation, Physician Care P.C., and have also been part of the team that has recruited many exceptional physicians to the community. “Current projects include oversight of Oswego Health’s renewal of its behavioral health system program as well as the renovation of Oswego Hospital’s inpatient floors that will offer private room with hotel-like amenities.” Current affiliations: Board chairman of Oswego County Opportunities; executive committee member of the Rural Health Network of Oswego County; member of the Society for Healthcare Strategy and Market Development. How do you describe your managerial philosophy or approach? “Know what you don’t know. Management guru Peter Drucker has called hospitals ‘the most complex human organization ever devised.’ In my 20-plus years of experience in healthcare business development, I have had the opportunity to work with professionals that include physicians,
nurses, technicians, accountants and many support staff. I believe that every individual working for Oswego Health is an expert and it takes everyone’s expertise to be an effective healthcare provider. In an organization this complex, I believe it is critical to listen carefully and connect the experts that will make us successful. “The opportunity that we have as a healthcare provider is to respond to these experts and resolve their challenges with transparency, empathy and caring.” What type of skill set do you possess which makes you an effective leader? “To be an effective leader, I believe that I have the ability to listen, connect people, find middle ground, act fairly, share knowledge and be passionate.” How can the healthcare industry in the region be improved? “A core strength of a healthcare leader is to know the customer, staff, competition and industry. Oswego Health has been committed to improving the healthcare in the region through two important initiatives over the last five years: bringing advanced services to Oswego County and developing collaborations with larger hospitals. Among the new advanced services in the county are bariatric surgery and wound care services. “An important large hospital collaboration is with the Upstate Cancer Center to provide the same high-quality radiation oncology services conveniently in Oswego County so residents don’t need to travel to Syracuse for this care. Oswego Health is also planning to unveil clinical service line collaborations with three additional health systems in 2019 to provide the highest quality care in the region right at home.” What do you do for fun? “My wife Gretchen and I are recovering empty nesters and enjoy time with family including our college-age daughters, Amelia and Oliva. I also truly enjoy boating on Lake Ontario and duck hunting with friends.”
Diane Cooper-Currier Executive director, Oswego County Opportunity Withtheorganization since: 1984 Since what year in the current position: 2007 Education: Bachelor of Arts degree in criminology from the University of Maryland; Master of Social Work degree from
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Syracuse University. Career Highlights: Began work at OCO in 1984 and became executive in 2007. Current affiliations: Advisory board, Greater Oswego-Fulton Chamber of Commerce; board of trustees, H. Lee White Marine Museum; board of directors, Oswego County Workforce Development; SUNY Oswego School of Business advisory board; board of directors, CNY Care Collaborative. How do you describe your managerial philosophy or approach? “My approach to leading is collaborative, team-focused and strength-based. I strive for a leadership style that has a positive influence and changes those I work with, myself, the organization, and community for the better.” What type of skill set do you possess which makes you an effective leader? “A combination of my ability to build relationships, listen and communicate effectively, as well as my ability to objectively analyze situations and use data.” How can the healthcare industry in the region be improved? “Through continued collaborative efforts to attract and deliver a continuum of health services that address physical and behavioral health concerns, foster an inclusive culture, promote wellness activities, address crisis needs, and take into account the social and economic barriers that often hinder access to care. Health service providers in Oswego County and the North Country region work very well together and are already engaged in these efforts on many levels.” What do you do for fun? “Laugh, walk my dog, travel and spend time with family and friends.”
Elizabeth Cullen President, CNY Physical Therapy and Aquatics With the organization since: 2012. Since what year in the current position: Manager since 2012; owner since 2015. Education: Doctor of Physical Therapy degree from Ithaca College. Career Highlights: 150-plus hours of continuing education on lumbar spine and pelvis; specialize in women’s health and chronic pelvic pain. How do you describe your managerial philosophy or approach? “I emphasize patient
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care over productivity. I have devoted a lot of time and energy to continuing education for myself and my staff. By encouraging my staff to focus on their interests within physical therapy and providing high-quality care, I have tried to make CNY Physical Therapy and Aquatics the leader in physical therapy within Syracuse.” What type of skill set do you possess which makes you an effective leader? “Empathetic, helpful, motivated, passionate about physical therapy.” How can the healthcare industry in the region be improved? “Currently, the healthcare industry is struggling to focus on patient care. I find that patients are not always receiving the services they should. Sometimes this is due to patients not knowing about options available. As a result, we have begun performing screenings and community outreach programs to help reach patients in pain.” What do you do for fun? “Walking my dog, playing piano, building legos.”
Dan Dey President and chief executive officer, ConnextCare With the company since: 2007 In your current position since: 2007 Education: Bachelor of Science in management science at Nazareth College, Rochester; Master of Business Administration with a health care systems management concentration, SUNY Buffalo. Career highlights: Thirty-three years as an administrator in the community health center program leading the provision of primary and preventive care services to medically uninsured and underinsured rural and urban patient populations. Current affiliations: Director, Community Health Care Association of New York State; president, Upstate Community Health Collaborative Independent Provider Association, Inc. How do you describe your managerial philosophy or approach? “Hire excellent people, provide them with guidance and support, and let them achieve.” What type of skill sets do you possess which make you an effective leader? “Strong interpersonal and leadership skills.” What do you do for fun? “Fitness, reading and game activities.”
20 - 2019 CNY Healthcare Guide
Durinda K. Durr Vice president clinical services and chief nursing officer, Rome Memorial Hospital Withtheorganization since: October 2003. Since what year in the current position: October 2003 Education: Bachelor’s degree, Syracuse University; master’s degree, SUNY IT. Career Highlights: “My career has been, and continues to be a wonderful choice with many highlights. I’ve had the opportunity to practice in many clinical areas along with experiences in sales, education, public health, and of course leadership. The rewards in return have been immeasurable. My hope is that I have made someone else’s life experience better for having passed through their life’s journey and made a difference.” Current affiliations: Central New York Organization of Nurse Executives and Leaders, treasurer; NYONEL Finance Committee; Nurse Executives and Educators in Service; Rome Chamber of Commerce. Several college and university advisory board memberships: Pomeroy College of Nursing; Mohawk Valley Community College of Nursing; Utica College of Nursing; SUNY Polytech College of Nursing and Morrisville College of Nursing. How do you describe your managerial philosophy or approach? “My managerial approach is grounded in a participative leadership model. As a team member, each has a valuable position important to the mission, goals and outcomes of any organization. My expectation is that if you have been selected for the team it’s because you are viewed as capable of adding value in the form of ideas, work ethic, and commitment to the organization.” What type of skill set do you possess which makes you an effective leader? “Practiced emotional intelligence and skillful listening combined with conscientious framing of communication to fit the situation, which I believe to be essential skills needed to be an effective leader.” How can the healthcare industry in the region be improved? “Continue to transition from a supply-driven, fee for service, physician centric system to a value-based, patient-centered, integrated-practice model that is organized around patient need.” What do you do for fun? “I enjoy travel
and all outdoor activities, skiing being my winter passion sport and kayaking my summer time fun activity. Reading and cooking are favorite indoor activities. I enjoy laughing and having fun with family and friends on a routine basis.”
Sean Fadale President and chief executive officer, Community Memorial Hospital Withtheorganization since: 2012 Since what year in the current position: 2012 Education: Bachelor’s degree in sports medicine; Master’s degree in physical therapy; Master of Business Administration degree. Career Highlights: “A career is a journey and I view each step along that journey as highlights.” Current affiliations: Executive board member, Iroquois Healthcare Association; board member of the American Hospital Association, Region 2 policy board; board member of the Healthcare Management Association of Central New York. How do you describe your managerial philosophy or approach? “Open, honest and approachable.” What type of skill set do you possess which makes you an effective leader? “Honesty and an active listener.” How can the healthcare industry in the region be improved? “If there were more medical and mental health providers in the region.” What do you do for fun? “Spend time with my family.”
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Valerie Favata Vice president and chief nursing officer, Oswego Health With Oswego Health since: 2007 Since what year in the current position: 2008 Education: Bachelor of Science in nursing, Florida International University; Master of Science in health services administration, New School University. Career Highlights: “Working with a high-
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2019 CNY Healthcare Guide - 21
ly-trained nursing staff that strives to provide exceptional and compassionate care each and every day. As an example, I am proud of the 10 registered nurses from Oswego Health’s surgical services department who recently earned the prestigious CNOR certification. This certification is the gold standard in surgical nursing and signifies a mark of distinction in a highly sought after personal as well as professional accomplishment.” Current affiliations: Oswego Health Homecare Professional Advisory Committee member; Oswego Health Homecare, board of managers member; New York Organization of Nurse Executives Education and Practice Committee; secretary, CNY Organization of Nurse Executives and Leaders; Farnham Family Services, board member. How do you describe your managerial philosophy or approach? “I believe that a successful team comes from a culture of trust and accountability. I lead my team through coaching and providing support for individual growth opportunities. Building supportive relationships and insisting on an environment of mutual respect are important components of my management approach.” What type of skill set do you possess which makes you an effective leader? “Leadership strengths: I communicate openly and
honestly with my staff as I am a firm believer in transparency. I respect the members of my team and provide them with support and guidance. I do not micromanage and believe we can all contribute to the success of our organization as well as learn from each other.” How can the healthcare industry in the region be improved? “The healthcare industry is rapidly changing. Because healthcare dollars are limited, we need to continue to develop strong and meaningful collaborations to efficiently manage the healthcare needs of the community.” What do you do for fun? “Snowshoeing, walking/running, traveling.”
Michael Harlovic President and chief executive officer, Oswego Health Since what year with current company: 2017 Since what year in current position: 2017 Education: Bachelor’s and master’s in nursing degrees, University of Pittsburgh. Professional cer-
tificate in executive leadership from The Wharton School, Philadelphia. Career highlights: “Introducing new programs and services to Oswego Health. Since I arrived a year ago, we opened the Center for Wound Healing at Oswego Health and the Center for Weight Loss and Surgery, which have both been very successful. We have also welcomed more than nine well-regarded physicians to Oswego Health who are delivering exceptional care in the community. “Starting my healthcare career as a registered nurse and steadily advancing through the years to the position of president and CEO of Allegheny General Hospital, located in Pittsburgh. As CEO, I developed successful patient experience initiatives, oversaw some $2.3 billion in gross revenues and developed innovative programs that recruited and retained physicians and staff. Most of my career, 21 years, was spent at Allegheny Valley Hospital, which is part of the same healthcare network as Allegheny General, where I worked to improve the operating margin, expand the multi-specialty outpatient practices and achieve the network’s No. 1 ranking for service and patient experience. “Under my tenure, Allegheny Valley Hospital earned several awards from Healthgrades, the leading online
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resource for comprehensive information about physicians and hospitals. The facility was presented the Distinction in Clinical Excellence Award for five years, leading to the hospital being named as one of Healthgrades top 50 community hospitals.” How do you describe your managerial philosophy or approach? “Servant leadership best describes my approach as I have worked from entry level positions in the health care field (nurse aide, registered nurse, manager, etc) all the way to chief executive officer. Working in those positions has had a positive impact on my management decisions because I always take into account how they will impact the employees and the patients we serve. That being said, I also am a metric driven, results-oriented executive who holds individuals accountable for their performance. I also spend a great deal of time building relationships internal and external to the organization.” What type of skill set do you possess which makes you an effective leader? “I have excellent vision for the organization coupled with a plan and an excellent history of execution to achieve identified goals. Relationship building, public speaking and business acumen are integral parts of my tool belt.” What do you do for fun? “Fishing, exer-
cising, walks with my dog, and I enjoy my family as often as I can.”
Jeremy Klemanski President and chief executive officer, Helio Health Withtheorganization since: 2004 Since what year in the current position: 2005 Education: Master of Business Administration degree from Syracuse University’s Martin J. Whitman School of Management. Career Highlights: “Expanding medically supervised withdrawal and stabilization services in Rochester, and to Broome County in early 2018. Opening a certified community behavioral health clinic (CCBHC) at Helio Health’s state-of-theart integrated outpatient mental health and substance use disorders clinic in Syracuse. CCBHC service offerings include mental health and substance use services for children and adolescents, psychiatric rehabilitation services, peer support services, 24/7 crisis management
services, targeted case management services, and ancillary withdrawal services. Also, expanded the integrated outpatient clinic to include the Center of Treatment Innovation (COTI) initiative which brings help directly to those who need it, with several vehicles dedicated to patient outreach. COTI offers in-community medication-assisted therapy, peer support, telehealth and clinician services. The integrated outpatient clinic in Syracuse is also the home to Regional Open Access Center for Addiction (ROACA), providing open access assessments and evaluations 24 hours a day, seven days a week to individuals seeking immediate assistance for substance use disorder. Founded the Helio Health Training Institute.” Current Affiliations: NYS Justice Center for the Protection of People with Special Needs, advisory council member appointed by Governor Andrew Cuomo; chairman of the Police & Investigator Training Committee of the NYSJC, Onondaga County Criminal Justice Advisory Board member; NYS Association of Alcoholism & Substance Abuse Providers, board, treasurer, coordinator; Care Services, Inc., board member. How do you describe your managerial philosophy or approach? “Find quality people and invest in their development
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as people and as leaders. Source ideas from as many sources as possible to develop highly executable strategic plans, and execute. Encourage robust group discussion and debate prior to making important decisions.” What type of skill set do you possess which makes you an effective leader? “Listening to people teaches me more than talking does. I read constantly. I try to connect people with each other and to different ideas to frame current challenges/opportunities with a focus on the future.” How can the healthcare industry in the region be improved? “Practicing healthcare that acknowledges the role the brain plays in the function of the rest of the body by treating substance use and mental health disorders as a priority health condition. New York has a tremendous opportunity to redesign its currently-fragmented systems of care into regionally integrated health systems that could leverage scale and resources to deliver improved health outcomes if we have the courage to take risks and forge new relationships.” What do you do for fun? “Spend time with my family and travel. My wife and children are my refuge.”
William LeCates President, Bassett Medical Center With the organization since: 2003 Since what year in the current position: 2018 Education: Earned his medical degree from The Johns Hopkins University School of Medicine and completed internal medicine residency and nephrology fellowship training at The Johns Hopkins Hospital. Also served as an assistant chief of service on the Osler Medical Service of the Johns Hopkins Hospital. Career Highlights: As president of Bassett Medical Center, he is responsible for the operation of 30 health centers, two outpatient surgical centers and a central hospital employing more than 4,000 employees, including 550 practitioners. He leads hospital operations in delivering more than 800,000 outpatient visits per year in a geographic area of more than 5,600 square miles. In addition, he is a senior attending physician in nephrology at Bassett Medical Center and has served as the hospital’s medical director since 2011. He is also
vice president of medical affairs and has oversight of care management and clinical excellence. He is board certified in internal medicine and nephrology, and a clinical assistant professor of medicine at the Columbia University College of Physicians and Surgeons. He is a member of the Army Medical Corps and has deployed three times to Afghanistan and Liberia.
Andy Lopez-Williams Founder, president and clinical director, ADHD & Autism Psychological Services and Advocacy (AAPSA) With the organization since: Founded AAPSA in 2007. Since what year in the current position: 2007 Education: Completed Ph.D. in clinical psychology from University at Buffalo in 2004; completed clinical residency at University of Washington, School of Medicine; completed specialty training in neuropsychology at Fielding Graduate University in 2013. Career Highlights: “Board-certified in clinical psychology. Received a number of awards including most notably a service award from the National Institutes of Mental Health; the Melissa Institute for Violence Prevention and Treatment Dissertation Research Award; and the Mental Health Association of NYS Edna Aimes Award. “Also published numerous research articles in peer-reviewed journals, including research on neurodevelopmental disorders and public policy. In 2007, founded ADHD & Autism Psychological Services and Advocacy, PLLC (AAPSA). AAPSA has grown to serve thousands of individuals and families annually. Co-founded Central New York Quest, Inc. (Quest), a nonprofit agency providing services to individuals with developmental disabilities and mental health disorders. I have served as chief executive officer and have focused on leading Quest in expanding its scope of services to a large number of individuals in the region.” Current affiliations: “I currently serve as [resident and clinical director of AAPSA, as well as chief executive officer and clinical director of CNY Quest, Inc. I am also a member of the board of directors for Prime Care Coordination, LLC, and
24 - 2019 CNY Healthcare Guide
have been actively involved in the strategic planning and implementation of care coordination in NYS.” How do you describe your managerial philosophy or approach? “Along with compassion and genuineness, my leadership style is focused on articulating a clear mission and vision to all staff no matter their position; creating a synergy of effort among all staff; fostering a sense of inclusion and empowerment among all staff to increase their alignment with the mission and vision; focusing on macro-management of staff to foster their professional growth; and modeling personal responsibility and accountability through which I am able to hold others to the same values.” What type of skill set do you possess which makes you an effective leader? “I strive for great leadership that goes beyond simply being in charge. Great leaders find ways to reach those who may need assistance or additional support to feel effective, engaged, and inspired to do great work.” How can the healthcare industry in the region be improved? “Earlier assessment and intervention is critical to improving the lives of persons with neurodevelopmental disorders. Although children with autism can be validly diagnosed as young as 18 months, we routinely receive referrals when children are much older thereby limiting the gains that we might achieve. We can collectively do better by proactively identifying and treating children rather than waiting.” What do you do for fun? “I love spending time with my family and friends. Besides reading, I enjoy fitness, sports, chess and travel. My wife and I own THRIVE Athletic Center in New Hartford and we are committed to helping people be healthy, well and happy.
Leslie Paul Luke President and chief executive officer, St. Joseph’s Health Withtheorganization since: February 2017 Since what year in the current position: February 2017 Education: Bachelor’s degree in sociology; master’s in health administration from Brigham Young University, Provo, Utah. Career Highlights: Opened the first Level 3 birth place in Las Vegas. Member of board
of examiners for Malcolm Baldridge Award. Current affiliations: Member of CenterState CEO How do you describe your managerial philosophy or approach? “Leadership through teaching, coaching and example. I’m a proponent of shared governance and shared decision making. Build upon sound ethical and moral values and organizations will thrive.” What type of skill set do you possess which makes you an effective leader? “I’m knowledgeable in performance improvement, an instructor in organizational leadership and have the ability to analyze data and act on it.” How can the healthcare industry in the region be improved? “I believe that care networks should be expanded in order to maximize access to care.” What do you do for fun? “I enjoy spending time with my family (five children, three granddaughters), photography, flying and traveling.”
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David Lundquist President and chief executive officer, Rome Memorial Hospital Withtheorganization since: March 1, 2016 Since what year in the current position: 2016 Education: Bachelor of Science degree in industrial engineering, University of Oklahoma; Master of Business Administration degree, Oklahoma City University. Career Highlights: For 25 years, has served as CEO of hospitals in Oklahoma, New Jersey and most recently at the Health Alliance of the Hudson Valley in Kingston, where he navigated three hospitals and two residential centers through a successful affiliation and system integration. Current affiliations: American College of Hospital Executives, Mohawk Valley Edge. How do you describe your managerial philosophy or approach? “Real leadership value is based upon effective development of teams that develop effective plans driven by proactive-positive attitude (TPA), and effective communication.” What type of skill set do you possess which makes you an effective leader? “A firm belief that TPA works. I value open communication to cultivate relationships
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with all stakeholders to prioritize and achieve objectives. How can the healthcare industry in the region be improved? “Total focus on quality of care by all stakeholders, including providers, payers, and the business community without political interference.” What do you do for fun? “Variety of sports, family and friends.”
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Chief medical officer, Oswego Health Since what year with Oswego Health: 1989 Since what year in the current position: 2008 Education: Medical school: The University of the Philippines, College of Medicine; interned at the Philippine General Hospital in Manila, Philippines; residency: internal medicine, Mercy Hospital of Buffalo; pulmonary fellowship: Detroit Medical Center. Career Highlights: “Oswego Hospital earning the top letter grade of ‘A’ for providing safe, high quality care to its patients by the Leapfrog Group. With this distinction, Oswego Hospital joins other hospitals of distinction recognized across the country as providing the highest quality of safe patient care. Only 8 percent of the hospitals in New York state earned an ‘A.’ The Leapfrog Group provided grades for more than 2,600 hospitals nationwide. Using 28 evidence-based measures of patient safety, The Leapfrog Group calculates a numerical score for all eligible hospitals in the United States. This score is then translated into a patient safety letter grade with A being the highest possible grade. “A Centers for Medicaid and Medicare report ranked Oswego Hospital third best among 25 Central New York hospitals for its treatment of sepsis infections. The report calculated the percentage of patients at each hospital that received the proper treatment for severe sepsis and septic shock. Oswego Hospital’s rate was 62 percent, or more than 10 percent better than the national average and 15 percent above the state average. Oswego Health also ranked between 26 and 30 percent better than all three of the Syracuse hospitals.” Current affiliations: Medical Society of the State of New York; American Thoracic Society.
How do you describe your managerial philosophy or approach? “I empower the front-line staff members, as they are the experts in their fields.” What type of skill set do you possess which makes you an effective leader? “Good communication and following up on patient, family and employee concerns.” What do you do for fun? “I enjoy hiking, traveling and growing figs and orchids.”
Andrew Manzer Executive vice president and chief operating officer, Bassett Healthcare Network Withtheorganization since: 2015 Since what year in the current position: 2015 Education: Master ’s degree in health services administration from George Washington University; bachelor ’s degree in health services administration from Ithaca College. Member of the American College of Healthcare Executives. Career Highlights: He is responsible for leading the operational efficiencies and performance across Bassett Healthcare Network. He came to Bassett from Schuyler Hospital in Montour Falls, where he was president and CEO since 2011. He also led Schuyler Hospital’s successful affiliation and merger with Cayuga Health System in Ithaca, serving as system vice president since 2014 in addition to retaining his role as CEO at Schuyler. Prior to his roles as CEO at Schuyler Hospital and system vice president for Cayuga Health System, Manzer was vice president of operations at Riverside Methodist Hospital in Columbus, Ohio, 2007-2011. He
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Luis Oceguera Medical director, Little Falls Hospital Withtheorganization since: 2014. Since what year in the current position: June 2017 Education: Bachelor’s degree in accounting, La Sierra University, Riverside, Calif., 1993 – 1998; master ’s degree in anatomy, Loma Linda University, Loma Linda, Calif., 1999 – 2001; medical degree, Loma Linda University School of Medicine, Loma Linda, Calif., 2001 – 2005. Career Highlights: Resident in general surgery, Bassett Medical Center, Cooperstown, 2005 – 2010; chief in general surgery, Bassett Medical Center, Cooperstown, 2010 – 2011; fellowship in colon and rectum surgery, Indiana University, Indianapolis, 2011 – 2012. Current affiliations: Certification with the following boards: American Board of Surgery, 2012; American Board of Colon and Rectum Surgery, 2015; Fellow of American Board of Colon and Rectum Surgery, 2017. Also affiliated with American College Surgeons, American Society for Colon and Rectal Surgery, Society for Surgery of the Alimentary Tract, The Society of American Gastrointestinal & Endoscopic Surgeons, and Society for Laparoscopic Surgeons. Currently surgical clerkship director for the Columbia-Bassett Medical School. How do you describe your managerial philosophy or approach? “My managerial philosophy is to include all participants in the development of policies and plans that will affect their departments. Throughout the process it is important to maintain transparency with the ultimate goals of the administration. Engaged participants will take ownership and be personally invested in providing quality care to the patients we serve.” What type of skill set do you possess which makes you an effective leader? “My accessibility and willingness to listen to differing points of views makes me an effective leader. I recognize my limitations and accept that I can learn from other’s expertise.”
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How can the healthcare industry in the region be improved? “Regional care can be improved by increasing access to primary care, specialists and surgical services in our hospital.” What do you do for fun? “I enjoy spending time hiking with my daughter and St. Bernard. From a young age I have read biographies and books on American history.”
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President, Little Falls Hospital Withtheorganization since: 2009 Since what year in the current position: 2009 Education: Undergraduate degree from SUNY Institution of Technology; Master of Business Administration degree from Empire State College. Career Highlights: Appointment as president of Little Falls Hospital Current affiliations: American Hospital Association, Rural Governing Council; American College of Healthcare Executives; CNYAHEC board; American Heart Association advisory board. What type of skill set do you possess which makes you an effective leader? “I have been described as an effective leader who is optimistic, approachable, a good listener, calm and very visible.” How can the healthcare industry in the region be improved? “It is a very challenging environment, particularly during this very dynamic period in the healthcare industry. Those challenges become even more acute in rural communities and for safety net hospital like Little Falls. We are very fortunate to be in affiliation with the Bassett Healthcare Network, which allows us the opportunity to collaborate on real improvements in the coordination and continuity of healthcare in our region.” What do you do for fun? “Working out, motorcycling, snowmobiling, X-country
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skiing, hunting, and playing racquetball and golf.”
Nancy E. Page Chief nursing officer, Upstate University Hospital How long with organization: 36 years Since what year in current post: 2014 Education: Bachelor of Science in Nursing degree, SUNY Downstate Medical University, Brooklyn; Master of Science in Nursing, University of Rochester, Rochester; certified advanced nurse executive, American Nurses Credentialing Center; fellowship in patient safety, Health Research and Education Trust (HRET), part of American Hospital Association. Career highlights: “Facilitated nursing peers at Upstate University Hospital to be authors of chapters in a recognized pediatric nursing text; acceptance of Magnet application, which is first step to being awarded Magnet Recognition, the
highest distinction for nursing excellence. Current affiliations: American Nurses Association (ANA), ANA-NY; Central Counties Professional Nurses Association; Sigma Theta Tau Nursing Honor Society (national/local); American Organization of Nurse Executives (AONE), NY-AONE. Describe your managerial philosophy or approach? “The people I lead in nursing must understand the journey ahead. My time is best spent talking with our staff nurses at shared governance meetings, while on units with them and talking with our patients. If we all share the same vision it makes the road much smoother.” What skills do you possess that make you an effective leader? “Ability to listen well so our employees are heard. Focusing on the success of the team and the system in caring for this region is what brings me to work each day.” How can the health care industry be improved? “Taking a serious look at the rules and regulations that have been imposed on direct care providers in all disciplines. Many have been added that have little impact on quality of care patients receive and should be removed. If we make it easy for direct care health professionals to do the right thing for our patients, the care always improves.” What do you do for fun? “Spend time
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James Reed Regional president, Central New York region; executive vice president, marketing and sales, Excellus BlueCross BlueShield, With the company since: 1996 In current position since: 2009: executive vice president, marketing and sales; 2015: regional president, Central New York region. Education: Bachelor’s degree in business administration, Le Moyne College; Master of Business Administration degree, Le Moyne College. Career highlights: “I have been fortunate to work for the past 20 years for a great company based in Upstate New York. Excellus BlueCross BlueShield is an organization
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2019 CNY Healthcare Guide - 29
that has provided an opportunity for me to learn and grow both personally and professionally. Working for a company that shares my core value structure has been terrific.” Current affiliations: Board member, HealtheConnections; board member, CenterState CEO; advisory board, Le Moyne College Madden School of Business. How do you describe your managerial philosophy or approach? “Having grown up participating in team sports and athletics, I would say that my managerial approach follows that of a coach. I believe one of the most important roles of a manager is to make sure the right people are on the team, each team member has a clearly defined role, and everyone understands how he or she contributes to the organization’s overall success.” What type of skill sets do you possess which make you an effective leader? “Communication and relationship skills are the most important tools that I utilize to be an effective leader. I believe it is so important for a leader to be able to articulate a vision and have the relationship skills and credibility to inspire others to follow.” What do you do for fun? “Having three children — ages 19, 17 and 13 — provides me with the opportunity to have all the fun I want. On most weeknights and weekends, you can typically find me ei-
ther coaching or watching one of my kids’ sporting events – which I consider fun!”
Kate Rolf President and chief executive officer, Nascentia Health With organizations since: 2011 Since what year in the current position: 2011 Education: Master of Science degree in health services administration combined with a Master of Business Administration degree in technology management. Fellow of the American College of Healthcare Executives. Career Highlights: Has established a reputation as a visionary leader in the design and management of innovative care and services for the aging population. Her transformational career experience encompasses more than 15 years of achievements in the expansion, consolidation, integration and diversification of home and community-based health
services. Recruited by Nascentia Health to transform an underperforming home and palliative care services organization and develop a successful growth strategy. Seven years later, she has redefined the organization as a leader in Upstate New York’s aging services. Nascentia currently has contracts with more than 1,200 provider organizations across all 48 counties in the areas served. CEO Rolf accomplished this by leading a visionary rebranding campaign, restructuring nine entities under a 501(c)(3) parent organization, creating an interdependent post-acute, long-term care health system, and integrating with another competing home-care organization. Prior to joining Nascentia, served in roles of increasing leadership and scope during her 10-year tenure with Faxton St. Luke’s Healthcare. Current Affiliations: Chairwoman, Visiting Nurse Association of America board of directors; secretary for the Long-term Care Executive Council of Central New York; member of board of directors, Centerstate CEO, the American College of Healthcare Executives CEO Circle, Leading Age (National) Public Policy Congress and ElevatingHOME. How would you describe your managerial approach? “I love challenges and have a strong commitment to making certain our system remains relevant and innovative
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as healthcare evolves. To be successful during changing times, you must embrace the unknown as an opportunity for growth and improvement. Be willing to look beyond traditional approaches, be creative and above all, determined to pursue the vision while having a ‘Plan B.’ I am fortunate to have a strong, dedicated team who is passionate and willing to go the distance with me. I trust them fully, and respect their differences, understanding that everyone has something to unique to contribute. To do that, I must really listen to them.” What type of skill set do you possess which makes you an effective leader? “I’m very passionate about home and community based services and it stems from my personal life experiences. At a young age, I observed the comfort my family and parents experienced receiving care within their own home prior to their passing. I feel strongly that the center of care should be in the home and community. That’s what drives me to visualize unique solutions and reshape organizations to better meet community needs in a rapidly evolving environment.” How can the healthcare Industry in the region be improved? “Home and community-based care is a critical component to the continuum of care, and is vital to the future of healthcare. All stakeholders need to work together to preserve the region’s health. We encourage each other and work together to find the most creative solutions for delivering the best and most affordable health care possible, in the environment that people want to be in, their own homes.” What do you do for fun? “My husband and I love to snowmobile together, so we always look forward to the winter snowfalls. More than anything, we love to spend as much time as possible with our three grown daughters and our grandchild, Selah Christine.”
Sandra L. Soroka Executive director, The Neighborhood Center, Inc., Utica Withtheorganization since: 1999, starting as a preventive services supervisor Since what year in the current position: 2009 Education: SUNY Oneonta, bachelor’s degree in science with minors in earth science
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Same and next day appointments available. 1-800-BASSETT • Bassett.org 2019 CNY Healthcare Guide - 31
and business; SUNY-Utica, master’s degree in sociology. Career Highlights: “Increasing Mobile Crisis Assessment Services to serve six counties; becoming the lead organization for the Circles Initiative to reduce poverty; seeing past the industrial structure of a commercial bakery, envisioning a community center housing offices, youth programs, SACC, community gym and meeting space, and an energy efficient, environmentally friendly geothermal HVAC system; envisioning for the agency to move into the addictions treatment arena. Planning to open Solarium in 2019, an in-patient treatment center in Herkimer County for the growing population of addicts. Chosen CNY Business Executive of the Year, 2016; and Mohawk Valley YWCA’s Women of Year (nonprofit)- 2018.” Current affiliations: Serves on club services, committees and boards. Those include the local Rotary Club; New York States Office of Mental Health Regional Planning Committee (serves as Mohawk Valley regions co-chairwoman); MV Anti-Poverty coalition; MV Lead Prevention; O. C. Human Trafficking Coalition; Child Fatality Review; Herkimer County Suicide Prevention Coalition; and Herkimer County Housing Coalition. How do you describe your managerial philosophy or approach? “Success requires planning; planning requires looking at what is being done that still provides a meaningful outcome, and then doing it better. At times it means letting go, even if it is something we do well. Change allows us to grow and embrace the future. Change can be difficult, not something to fear, but something to be planned. Good outcomes are the result of doing the right thing, knowing you can, and if it doesn’t work the first time approach it from a different perspective, but never, never give up.” What type of skill set do you possess which makes you an effective leader? “Strong leadership, creative and critical thinking, planning, development and evaluation with strong analytical skills and a vision of what can be.” How can the healthcare industry in the region be improved? “The pragmatic approach to solving issues in the health industry has changed dramatically in the past 30 years, often due to political/ economic conditions. Today, we see revolutionary changes in understanding you cannot treat a human concern in isolation. To exemplify, I’ll use the old adage ‘giving a fish allows someone to eat for a day, while teaching them to fish will feed them for a life.’ This is a great sentiment if other conditions support that
notion — does the person live near water, are fish aplenty, does the individual have means to maintain the equipment necessary to fish, does the individual have the internal motivations to fish, do they have the physical capability, are they afraid of the fish, are they allergic to fish, will their children eat fish? But this how the health industry has historically provided interventions that did not take all factors into consideration, which oftentimes resulted in haphazard spending. The biggest positive outcome of the government’s desire to cut health costs is a shift in paradigm and an understanding we must work with people holistically. Trends utilizing new data technology and descriptive analytics are leading us to more meaningful interventions. By measuring effectiveness, we learn we cannot always solve a problem or heal in isolation. Health professionals are breaking new ground into the realm of human services and beginning a new journey as we explore health issues with this holistic lens. We must continue to break down silos like mental health/ substance abuse parity and focus on social determinants that impact overall health and well-being. As we look at mergers and growing healthcare organizations, economies of scale are often more efficient than stand alone or smaller entities, however, with this being said, we must also be weary of creating entities and health care systems that become so large that if there is a failure in any part of the system, it jeopardizes the quality and outcomes of the whole system.” What do you do for fun? “Enjoys camping and oil painting.”
William F. Streck President and chief executive officer, Bassett Healthcare Network Withtheorganization since: March 2018. Previously served as Bassett’s president and CEO from 1984 to 2014. He then joined the Healthcare Association of New York State as chief medical and health systems innovation officer. In that capacity, he worked for nearly four years with hospitals and health systems across the state on emerging models of care, population health initiatives, risk management strategies, and physician relationships. Since what year in the current position: 2018.
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Was previously Bassett Healthcare Network president and CEO from 1984-2014. Education: Bachelor of Science degree in psychology from Oklahoma State University; medical degree from the University of Missouri. He completed his residency in internal medicine and a fellowship in endocrinology and metabolism at Strong Memorial Hospital in Rochester. Career Highlights: One of the longest-serving health system executives in New York state and the country, having led Bassett for 30 years as president and CEO. Under his leadership, Bassett grew from an employed physician group of 70 physicians at a single hospital to its current regional network of hospitals, clinics and programs in a vertically integrated health care system with academic, teaching, and research missions serving residents of a 5,000 square-mile region in Central New York. Over the course of his career, he has served five New York state governors on advisory boards, key Department of Health committees, and state policy groups. He served as chairman of the HANYS board of trustees and as chairman of the Public Health and Health Planning Council of New York State.
Darlene Stromstad President and chief executive officer, Mohawk Valley Health System Withtheorganization since: Jan. 1, 2019 Since what year in the current position: Jan. 1, 2019 Education: Bachelor of Arts in journalism from the University of North Dakota; Master of Business Administration from Rivier College in Nashua, New Hampshire. Career Highlights: Served as president/ CEO of Waterbury Hospital and the Greater Waterbury Health Network (now known as Waterbury HEALTH) in Connecticut. During her six-year tenure at Waterbury Hospital, she helped to stabilize the organization’s financial position, rebuild its employee culture and morale and assure its future through a strategic partnership and acquisition. How do you describe your managerial philosophy or approach? “Being a successful CEO is nothing you can do in isolation and being a successful CEO means you have to have the work of a lot of people
behind you.” What type of skill set do you possess which makes you an effective leader? “A passion for community healthcare. I believe success comes from being involved in the community.” How can the healthcare industry in the region be improved? “Healthcare in the region will be transformed with the joining of multiple hospital campuses into one regional healthcare campus.” What do you do for fun? “Exercising. In the winter I like to cross country skii in Snowshoe, W. Va; in the summer I enjoy hiking.”
Kim Townsend President and chief executive officer, Loretto With the organization since: 2004. Since what year in the current position: CEO since 2014. Education: Doctorate from St. John Fisher College, May 2017; Executive Master of Public Administration degree, Syracuse University; Juris Doctor degree magna cum laude, Syracuse University College of Law, Syracuse; Master of Business Administration, summa cum laude, Syracuse University; bachelor’s degree, business administration, summa cum laude, Syracuse University, Syracuse. Career Highlights: Recently board-certified as a fellow of American College of Healthcare Executives [FACHE]; expanded skilled nursing beds by 25 percent over a 15-month timeframe, while expanding housing and service footprints, creating greater access to needed housing and services in the community; led efforts to reactivate an abandoned $14.4 million HEAL grant to close an aged, urban skilled nursing facility and to replace it with a person-centered, small homes care model which will serve the frailest elders in a community-like setting; at the request of New York state, led efforts to execute a $19.9 million HEAL grant to merge two failing facilities, renovate a 240 bed skilled nursing tower, and build a new 60 bed rehabilitation wing; negotiated multi-agency agreements with a state government resulting in 25 percent grant support of a multimillion dollar company project. Current affiliations: Governor’s appointee, New York State Workforce Investment Board; board member and executive
committee member, H-CAP; board member and chairwoman, Central New York Care Collaborative; board member, Leading Age New York; member, Syracuse Diocese Finance Council; board member, Manlius Pebble Hill School; board member, HealtheConnections; board member, CenterState CEO; member, Women Presidents Organization, Local and Platinum Chapters; member, advisory board, WISE. How do you describe your managerial philosophy or approach? “Accessible, inclusive and willing to foster a robust dialog on the tough issues.” What type of skill set do you possess which makes you an effective leader? “I am a good listener and I am willing to make the tough decisions. When things go well, I am willing to give credit to my team, and when things do not go well, I am willing to accept the blame.” How can the healthcare industry in the region be improved? “Central New York needs to continually focus on the reasons why it is a good place to build a business — a great regional workforce; a great place to raise a family; ample natural resources; and a great quality of life. The targeted investments by and economic development policies of New York State are key to enabling continued growth.” What do you do for fun? “My husband John and I have six children and three grandchildren. I enjoy spending time with my family — there is always something fun happening at our house.”
Deb Turner Owner, Seniors Helping Seniors With the organization since: 2010. Since what year in the current position: 2010. Education: Associate of Applied Science degree in business. Career Highlights: “Working with our senior population. What an amazing group to work with. Their work ethic, dependability and stamina is inspiring.” Current affiliations: Present owner and operator of Seniors Helping Seniors. How do you describe your managerial philosophy or approach? “I feel if I treat my employees with respect and understanding they in turn will always go the extra mile for me and the families they serve.” What type of skill set do you possess which
makes you an effective leader? “Sense of humor and empathy.” How can the healthcare industry in the region be improved? “It would be wonderful if Medicare and Medicaid would pay for some non-medical in-home care for seniors. We could help a lot more families who cannot afford to pay privately stay at home safely.” What do you do for fun? “Love playing with my grandchildren, boating on Oneida Lake and riding our four-wheeler in the woods.”
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2019 CNY Healthcare Guide - 33
Eve Van de Wal
Brenda Watson
Regional president, Excellus BlueCross BlueShield, Mohawk Valley region. Withtheorganization since: 1998 Since what year in the current position: 2008 Education: MBA, SUNY Institute of Technology; master’s in health service management, SUNY Institute of Technology; bachelor ’s degree in nursing, SUNY Brockport. Career Highlights: “Prior to becoming regional president, I served the company in a number of management roles. Prior to joining Excellus BCBS, I enjoyed a successful career in nursing, specializing in critical care and cardiac care.” Current affiliations: Chairwoman of the Community Foundation of Oneida and Herkimer counties board of directors; board member of Mohawk Valley Economic Development Growth Enterprises Corporation (EDGE) board of directors; Health Workforce New York (HWNY); the United Way of Herkimer and Greater Utica, Adirondack Bank; and Utica First Insurance Company. How do you describe your managerial philosophy or approach? “Strive to lead by example as I truly believe that management is only as strong as their employees. Supporter of the mentor/mentee model. Try to offer employees every avenue to succeed. It is important to gain their trust, respect and loyalty; as they are the backbone of the company.” What type of skill set do you possess which makes you an effective leader? “Pride on being honest, transparent and ethical in every aspect. Active listener. Believe communicating with employees is essential to showing them that you are sincerely interested in them as individuals.” How can the healthcare industry in the region be improved? “As a region, we are working in collaboration with select local healthcare systems to promote a new vision for healthcare. With its focus on enhanced patient experience, improved quality and reduced costs, we believe our accountable cost and quality agreements (ACQA) will change the dynamic toward providing better value in healthcare.” What do you do for fun? “Spend time with family and friends; cook, shop, kayak and snowshoe.”
Owner, Seniors Helping Seniors With the organization since: 2010. Since what year in the current position: 2010. Career Highlights: Owner and operator of Seniors Helping Seniors, serving Cortland, Madison and Onondaga counties. Also owned and operated the Mason Jar Restaurant in Vernon from 1991 to 2001 bringing gross sales to $1 million a year; from 2001 to 2006 was in charge of up to 24 children at Cornues Child Corner in Sherrill; also worked as a teacher’s assistant from 2006 to 2010 at Madison Oneida BOCES. Current affiliations: Participate in Veteran Care Coordination (VCC) program for free in-home care services for veterans; Manlius Senior Center, business partner; Fayetteville Senior Center, active partner; Greater Cazenovia Area Chamber of Commerce, member; Greater Manlius Chamber of Commerce, member; Hamilton Business Alliance, member. How do you describe your managerial philosophy or approach? “When hiring employees we stress flexibility but being timely. Life does get in the way at times and we are understanding of that. Working with the senior community we treat everyone like a family member.” What type of skill set do you possess which makes you an effective leader? “Making sure everyone else in life is safe, compassionate for others, experienced with the aging process due to caring for mother. Ability to listen.” How can the healthcare industry in the region be improved? “The financial support for in-home care services needs to be improved to keep our aging commu-
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nity members home safe and for longer durations.” What do you do for fun? Travel, boating, family events, help others, concerts, being a grandma.”
Ronette Wiley Executive vice president and chief operating officer, Bassett Medical Center With the organization since: 2003 Since what year in the current position: 2017 Education: Master ’s degree in health services administration from Utica College; Bachelor of Science in Nursing degree at Saint Anselm College in Manchester, New Hampshire. Career Highlights: Has more than 15 years of progressive leadership experience with Bassett Medical Center and more than 20 years of progressive operational and organizational performance experience across multiple health care disciplines. She is a recognized leader in patient safety. She previously served as the vice president of performance improvement and the chief compliance officer for Bassett Medical Center, which included the oversight of quality and clinical effectiveness, risk management and patient safety, corporate compliance, state and federal regulatory compliance, accreditation compliance, infection prevention and control, patient logistics services, case management, social work, managed care, and pastoral care. She also acted as the division liaison for network’s six corporately affiliated hospitals, skilled nursing facility, community and schoolbased health centers, and health partners.
Howard J. Williams Chairman and chief executive officer, Associated Medical Professionals of NY, PLLC Withtheorganization since: 2008 Since what year in the current position: 2009 Education: Case Western Reserve University School of Medicine, University Hospitals of Cleveland Ohio.
Career Highlights: “The highlight of my career is ‘right now.’ I am extremely proud to have been involved in the creation and subsequent growth of our company. A.M.P. was formed in 2008 with the merger of two established urology practices and the integration of a new radiation oncology division. Since that time, A.M.P. has grown to become the largest independent urology-radiation oncology group practice in Central New York and the second largest in the state. Currently A.M.P. employs 25 urologic surgeons, two radiation oncologists, one pathologist, 20 advanced practice providers (APP’s) and more than 275 employees, with 10 offices in five counties. As an integrated group practice we are able to offer our patients efficient in-house services such as medical imaging, laboratory and pathology. In addition, we offer expertise in advanced prostate cancer care as well as maintaining a research department that is nationally recognized for its clinical trials. After 20 years of general urology practice, I have recently stepped away from patient care to devote my full-time efforts to practice development and growth. A.M.P. currently has several exciting projects underway designed to increase patient services and improve overall patient care.” Current affiliations: American Urological Association; American Association of Clinical Urologists; HPIC Insurance Company,, member of board of directors; Large Urology Group Practice Association, nominating committee member. How do you describe your managerial philosophy or approach? “I see my primary role as one of creating vision and helping to develop and nurture our company’s culture. I believe that recognizing the importance of these two factors serves as the foundation of our company’s future. As chairman of the board of managers and CEO, I tend to lead by consensus with a strong emphasis on doing what is best for the overall group. I strive to focus and direct the governing board and my fellow physician members in a direction that allows them to make the best possible decisions to serve our patients and staff’s needs.” What type of skill set do you possess which makes you an effective leader? “I continue to concentrate and focus on maintaining our vision. A.M.P. has established its set of core values which allow us to fulfill our company’s mission and vision, which is the cornerstone of our practice. We are the region’s premier urology-radiation oncology practice because of our commitment to our patients and support of our staff. By establishing a goal of providing compassionate, quality care
to our patients in a cost-effective fashion, we assure our future growth. As the group’s physician leader, I play a vital role in overcoming challenges that often may get in the way of our vision. I try my best to model, inspire, challenge, enable and encourage others to seek their true potential.” How can the healthcare industry in the region be improved? “As an integral part of the healthcare industry we must be able to change and advance in order to survive and flourish. Medicine is currently in the process of transitioning away from the current fee-for-service model, which is economically unsustainable. As an independent, integrated physician group practice, A.M.P. is in an ideal position to implement the proposed value-based care models of the future. We embrace change to better serve our patients needs and to be able to continue to deliver compassionate, quality care in accessible cost-effective fashion. This will serve us well as we move into new healthcare paradigms.” What do you do for fun? “Personal fitness. Summers are spent trying to keep up with my wife on the golf course. More than anything, we love to spend as much time as possible with our three grown children who live in Boston and New York City.”
Tracy L. Wimmer Vice president and chief financial officer, ConnextCare Withtheorganization since: March 07, 2016 Since what year in the current position: July 01, 2018 Education: Bachelor of Science, currently pursuing a Master of Business Administration degree in healthcare leadership. Expected graduation: December 2019. Career Highlights: “I have worked in the accounting field for 20 years with a focus on nonprofit accounting. The first 10 years of my career were spent working as the staff accountant and then director of finance with The Valley & Greater Utica Area United Way located in Utica. From there I transitioned to Upstate Cerebral Palsy, Inc. where I served as the director of internal review and finance.” Current affiliations: Community Health Care Association of NYS (CHCANYS), Central New York Care Collaborative
(DSRIP). How do you describe your managerial philosophy or approach? “My management philosophy is to provide an environment that leads to productive, accomplished employees. I believe management should provide challenging tasks related to the job that gives employees experience and stretches their abilities and brings growth. I achieve this through keeping morale high, providing encouragement when necessary and rewarding strong performers. I have learned a great deal from my previous managers and found that leading by example is a strong way to influence future leaders.” What type of skill set do you possess which makes you an effective leader? “I’m an active listener, I’m compassionate about the work we do, I’m committed to the organization and the employees I work with. I’m able to delegate tasks appropriately to encourage confidence and growth to employees.” How can the healthcare industry in the region be improved? “Preventive care is underutilized, resulting in higher spending on complex, advanced diseases. Patients with chronic diseases such as hypertension, heart disease and diabetes all too often do not receive proven and effective treatments such as drug therapies or self-management services to help them more effectively manage their conditions. This is true for insured, uninsured and under-insured population. These problems are exacerbated by a lack of coordination of care for patients with chronic diseases. The underlying fragmentation of the health care system is not surprising given that health care providers do not have the payment support or other tools they need to communicate and work together effectively to improve patient care. Reforming our health care delivery system to improve the quality and value of care is essential to address escalating costs, poor quality, and increasing numbers of the population without health insurance coverage. Reforms should improve access to the right care at the right time in the right setting.” What do you do for fun? “I enjoy reading and cooking and spending time with family.”
2019 CNY Healthcare Guide is online @ www.cnyhealth.com
2019 CNY Healthcare Guide - 35
Hospitals of CNY Auburn Community Hospital Address
17 Lansing St. Auburn, NY 13021
General Information 315-255-7011
Website
www.auburnhospital.org
President and CEO
Scott A. Berlucchi
Medical Director or equivalent John Riccio, MD
Number of Employees 1220
Licensed Physicians 67
Number of Beds 99
Inpatient Visits in 2017 5.033
Outpatient Visits in 2017 27,132
Visits to Emergency Department in 2017 28,226
Number of Surgeries in 2017 7,841
n At the end of 2017, the hospital approved a partnership with St. Joseph’s Health in Syracuse and the University of Rochester Medical Center (URMC) in Rochester. The agreement enables the three health systems to jointly develop and share new programs and services to enhance care for Central New York. Under the agreement, ACH continues to operate as an indepen-
dent, separately licensed community hospital and maintain its existing board governance structure. The partnership is designed to improve community health and quality of care for Auburn-area residents by sharing information and resources across the three systems. Health professionals in Auburn will be able to more easily collaborate with those in Syracuse and Rochester, and patients will benefit from easier access to the services of the larger hospitals. Whether they receive care close to home or need more specialized care in Syracuse or Rochester, patients can find nearly any service they need within this collaborative network. n The hospital received a Blue Distinction Center + designation in the area of maternity care and bariatric surgery. The Blue Distinction Centers + recognition is awarded by BlueCross BlueShield and signifies that the hospital’s bariatric surgery and maternity programs met nationally established criteria. n Since the summer of 2018 physician Tarun Bhalla, a faculty member in the departments of neurosurgery, neurology and imaging sciences and the director of stroke and cerebrovascular services at the University of Rochester Medical Center, started providing comprehensive stroke and cerebrovascular care at Auburn Community Hospital, (ACH). n Finger Lakes Center for Living, part of Auburn Community Hospital, in 2018 was awarded the top nursing homes in New York four-star rated recognition from the Centers for Medicare & Medicaid Services (CMS). The overall four-star rating awarded to
36 - 2019 CNY Healthcare Guide
Finger Lakes Center for Living places it among the top nursing homes in New York. The award means Finger Lakes Center for Living performed better than the state and national averages with high scores in areas evaluated for vaccinations and medications provided to patients, and better than state and national averages with low or 0 percent of patients showing negative symptoms.
Bassett Healthcare Network Address
1 Atwell Road Cooperstown, NY 13326
General Information
1-800-227-7388
Website
www.bassett.org
President & CEO
William F. Streck
Medical Director or equivalent William LeCates, MD
Number of Employees 4,200
Licensed Physicians 530
Number of Beds 180
Inpatient Visits in 2017 13,691
Outpatient Visits in 2017 745.805
Visits to Emergency Department in 2017 50,880
Number of Surgeries in 2017 11,445
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2019 CNY Healthcare Guide - 37
n In 2018, Bassett Healthcare Network earned statewide recognition for opioid addiction treatment in primary care setting. The program aimed at making evidence-based addiction treatment more readily accessible to people living in rural Central New York by offering medication-assisted treatment (MAT) in the primary care setting. The program earned the Healthcare Association of New York State’s 2018 Pinnacle Award for Quality and Patient Safety. The award recognizes organizations that are playing a leading role in promoting improvements in health care delivery in New York State. At the end of 2018, Bassett’s opioid addiction program was helping more than 200 patients address their addiction through a combination of MAT, counseling and comprehensive primary care to address other health issues. n Bassett Medical Center and Excellus BlueCross BlueShield began collaborating on a program to improve the health and quality of life of patients with diabetes. A three-year, $129,584 Member and Community Health Improvement (MACHI) grant from Excellus BCBS is supporting expansion of a diabetes management program that, in addition to improving the health of patients with diabetes, will also reduce the costs associated with their care. Among the program’s key components is regular retinopathy eye exams during patients’ primary care visits. n Bassett Medical Center’s maternity program received Excellus’ Blue Distinction Center+ for maternity care designation in 2018, as part of the Blue Distinction Specialty Care program. Blue Distinction Centers are nationally designated hospitals that show expertise in delivering improved patient safety and better health outcomes, based on objective measures that were developed with input from the medical community. Weight-Loss Surgery Center of Excellence n Bassett Medical Center received the American Heart Association (AHA)/ American Stroke Association’s Get With The Guidelines-Stroke Gold Plus Achievement Award & Target: Stroke Elite Plus Honor Roll Award in 2018. The awards recognize the hospi-
tal’s commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence. n Mun K. Hong, a nationally recognized interventional cardiologist, joined Bassett Healthcare Network as chief of cardiovascular services in 2018. Hong comes to Bassett after three years as chairman of the department of cardiology at MedStar Southern Maryland Hospital Center. Prior to that, he was director of the cardiac catheterization lab and interventional cardiology at Mount Sinai St. Luke’s Hospital in Manhattan. Hong also spent seven years as director of cardiovascular intervention and research at New York Presbyterian Hospital — Cornell Campus in New York City. n Donna Anderson took on the position of chief nursing officer and vice president of clinical support services for Bassett Medical Center in July of 2018. Anderson has been with Bassett for over two decades in various leadership roles. For the past four years, prior to taking the interim CNO position, she was senior director of care management and successfully developed and led the Bassett Healthcare Network care management program. In addition, she was senior director of nursing for three years for Bassett Medical Center. Anderson earned her Bachelor of Nursing degree from the University of Mississippi and master’s degree in healthcare administration from the State University of New York.
Cayuga Medical Center Address
101 Dates Drive Ithaca, NY 14850
General Information 607-274-4011
Website
www.cayugamed.org
President & CEO
Marty Stallone
Medical Director or equivalent David Evelyn, MD
Number of Employees 1,500
Licensed Physicians
240,930
Visits to Emergency Department in 2017 30,135
Number of Surgeries in 2017 Not provided
n John Rudd, president and chief executive officer of Cayuga Medical Center and Cayuga Health System, announced his plans to retire in the fall of 2019 after a career of more than 23 years in his roles of chief financial officer, senior vice president and, for the past six years, as CEO. Physician Martin Stallone, vice president of physician operations at Cayuga Medical Center and president of Cayuga Medical Associates, was expected to succeed Rudd on Jan. 1, 2019, as president and CEO of Cayuga Medical Center. To assist with the transition, Rudd planned to continue as president and CEO of Cayuga Health System until the fall of 2019 when Stallone will assume those additional responsibilities. n Cayuga Medical Center and Family Health Network of Central New York, Inc. annunced in 2018 they were uniting to advance clinical care throughout the region. Both organizations continue to operate independently and engage in other projects with regional partners, but are collaborating on clinical services, regional planning and community outreach. The clinical collaboration was expected to improve access and clinical continuity for Family Health Network patients seeking specialty services at Cayuga Medical Center for cardiac, neurology, neurosurgery, oncology, orthopedic services, and much more.
Community Memorial Hospital Address
150 Broad St. Hamilton, NY 13346
General Information 315-824-1100
Website
www.communitymemorial.org
292
President and Chief Executive Officer
212
Medical Director or equivalent
Number of Beds Inpatient Visits in 2017
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Outpatient Visits in 2017
10,177
Sean Fadale
Robert Delorme MD
Number of Employees
Crouse Health
Licensed Physicians
Address
320 141
Number of Beds
736 Irving Ave. Syracuse, NY 13210
25
General Information
1,623
Website
36,528
Chief Executive Officer
10,301
Medical Director or equivalent
2849
Number of Employees
Inpatient Visits in 2017 Outpatient Visits in 2017 Visits to Emergency Department in 2017 Number of Surgeries in 2017 n In 2018 Community Memorial Hospital received a five-star quality rating for hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) as the result of a survey conducted by The Centers for Medicare & Medicaid Services (CMS). Community Memorial was the only hospital in New York state to receive a five-star rating for patient experience. n The hospital held a ground-breaking ceremony in October 2018 for the expansion and renovation project of the Hamilton Family Health Center. The “Building for the Future” project is scheduled for completion in the summer of 2019 and will provide convenient, one-stop primary and secondary specialty care for residents in the Madison County area. The new 5,000-sq.-ft. expansion and renovation project was designed for seamless primary and specialty care under one roof. The project is earmarked by an enlarged patient waiting area and the addition of 20 to 25 new exam rooms that will maximize health outcomes and keep care local. n Community Memorial has achieved five stars for its performance in total knee replacement from Healthgrades, the leading online resource for comprehensive information about physicians and hospitals. This achievement was part of new findings and data released by Healthgrades and featured in the Healthgrades 2018 Report to the Nation.
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24,000 square feet. The planned unit will incorporate lifesaving technological advances, while also providing more space for families to bond with infants, a tangible expression of the NICU’s focus on family-centered care. The Crouse Health Foundation plans to raise $10 million through private gifts to the CrouseCares comprehensive campaign to support the $31 million NICU expansion and renovation project. The plan is to raise the funds by the end of 2020.
315-470-7111
www.crouse.org Kimberly Boynton
Seth Kronenberg, MD 3,100
Licensed Physicians 800
Number of Beds 506
Inpatient Visits in 2017 23,000
Outpatient Visits in 2017 443,000
Visits to Emergency Department in 2017 82,000
Number of Surgeries in 2017 16,000
n In 2018 Crouse Health completed the final phase of its $38 million emergency services renovation and expansion project. This final phase entailed the relocation of PromptCare from the CNY Medical Center to the main ER. The walk-in service in the main ER is now called CrousExpress. The final phase of the Pomeroy Emergency Services Department project included an additional 7,000 square feet of space and 16 new patient rooms, up to seven of which will be dedicated for CrousExpress walk-in patients. The project also includes a new front entrance for ambulatory (walk-in) patients and visitors. With more than 82,000 patient visits in 2017, Crouse’s emergency services department is the busiest in the area. n Crouse Health announced plans for the expansion and renovation of its regional neonatal intensive care unit (NICU), which is designated by the New York State Department of Health as the only hospital in Central New York to serve as the area’s regional perinatal center. Located on the ninth floor of Crouse Hospital’s Irving Unit, the renovated NICU will be expanded from its current size of 15,000 square feet to a total size of
n Following several months of construction, Crouse Health re-opened a newly expanded main entrance and reception area in the Irving building. The space includes additional seating for visitors, a larger Jazzman’s Café with more nutritious offerings and a single entrance and exit area, which will help to better coordinate visitor flow in the main lobby area. In addition, work on the front of the Irving lobby is complete, which includes two new vehicle lanes to improve traffic flow and reduce congestion in this area. New, larger sidewalks — heated in the winter for safety — have also been installed in this area. n Crouse Health has received the Mission: Lifeline Gold Receiving Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association for the treatment of patients who suffer severe heart attacks. Crouse earned the award by meeting specific criteria and standards of performance for quick and appropriate treatment through emergency procedures to re-establish blood flow to blocked arteries in heart attack patients coming into the hospital directly or by transfer from another facility. “Crouse is dedicated to providing optimal care for heart attack patients,” said Lynne Shopiro, cardiac services administrator. “We are pleased to be recognized for our dedication and achievements in cardiac care through Mission: Lifeline.”
Guthrie Cortland Regional Medical Center Address
134 Homer Ave. / PO Box 2010 Cortland, NY 13045
General Information 607-756-3500
Website
www.cortlandregional.org
2019 CNY Healthcare Guide - 39
President and CEO
Michael L. Ogden
Michael F. Trevisani
Mark Webster
Medical Director or equivalent
Number of Employees
Russell Firman, MD
Number of Employees
Licensed Physicians
953
Licensed Physicians
Number of Beds
41
Number of Beds
Inpatient Visits in 2017
80
Inpatient Visits in 2017
Outpatient Visits in 2017
4,434
Outpatient Visits in 2017
Visits to Emergency Department in 2017
97,868
Visits to Emergency Department in 2017
Number of Surgeries in 2017
27,986
Number of Surgeries in 2017
Medical Director or equivalent Number of Employees Licensed Physicians Number of Beds Inpatient Visits in 2017 Outpatient Visits in 2017 Visits to Emergency Department in 2017 Number of Surgeries in 2017 2,375
n On Jan. 1, 2019, Cortland Regional Medical Center became an affiliate of The Guthrie Clinic and was renamed Guthrie Cortland Medical Center. Guthrie is a nonprofit integrated health system located in north-central Pennsylvania and Upstate New York, serving patients from an 11-county service area. Guthrie is a member of the Mayo Clinic Care Network and is the first health system based in Pennsylvania and New York to join this network. Guthrie is comprised of a research institute, home care/hospice, hospitals in Sayre, Pa., Corning, N.Y., Towanda, Pa., and Troy, Pa., as well as a multi-specialty group practice of more than 325 physicians and 210 advanced practice providers in a regional office network encompassing 47 sub-specialty and primary care sites in 21 communities throughout Pennsylvania and New York. In addition, Guthrie offers home medical equipment and respiratory therapy products at six convenient Med Supply Depot locations. Guthrie provides a wide range of services and programs to enhance the health and well-being of those it serves.
Little Falls Hospital Address
140 Burwell St. Little Falls, NY 13365
Luis Oceguera 328 243 25
912
36,800
15, 000 1,198
n Little Falls Hospital received four out of five stars rating for patients experience of care, according to the Centers for Medicare and Medicaid Services (CMS) “Overall Hospital Quality Star Ratings.” Nationally only 20.5 percent of hospitals received four stars and only 15.8 percent of CAHs (critical access hospitals) receive four stars. The CMS Hospital Quality Star Ratings provide a summary of hospital performance on 64 quality measures selected from the CMS Hospital Inpatient Quality Reporting and CMS Outpatient Quality Reporting programs. Each hospital receives a unified summary rating of one to five stars. A greater number of stars indicates better performance. n Accredited by the Joint Commission – The Gold Seal of Approval. n Approval for a New Dolgeville Primary Health Center. n In 2017, Little Falls Hospital consistently achieved 95 percent or above for performance in patient care experience.
Mohawk Valley Health System Address
1656 Champlin Ave. New Hartford, N.Y. 13413
General Information 315-624-6000
General Information
Website
Website
CEO/President
315-823-1000
www.lfhny.org
President & CEO
www.mvhealthsystem.org Darlene Stromstad
Medical Director or equivalent
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5,021 810 571
23,462
644,798 80,059 13,137
n Mohawk Valley Health System has a new president/CEO — Darlene Stromstad has been appointed president and chief executive officer of the Mohawk Valley Health System, effective Jan. 1. She succeeds Scott Perra, who retired after many years with the organization. Stromstad has decades of experience in health care and has led a variety of health care organizations across the country. She most recently was in Boston, where she served as interim CEO of Fenway Health, one of the nation’s premier and largest federally qualified health centers. Prior to that, Stromstad was in Connecticut where she served as president/CEO of Waterbury Hospital and the Greater Waterbury Health Network, now known as Waterbury HEALTH. n During her six-year tenure at Waterbury Hospital, Stromstad helped to stabilize the organization’s financial position, rebuild its employee culture and morale, and assure its future through a strategic partnership and acquisition. n Prior to that, she served as president and CEO of Goodall Hospital in Sanford, Maine, where she also was instrumental in strengthening the hospital’s finances and expanding health care services for the community. n Stromstad is known nationally for her leadership and active engagement in organizations such as the American College of Healthcare Executives, where she served as a member of the board of governors. She also served on the American Hospital Association’s Metropolitan Advisory Council. n Stromstad received her Master of Business Administration from Rivier College in Nashua, N.H. and her
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Bachelor of Arts degree in journalism from the University of North Dakota in Grand Forks, N.D. n Excellus BlueCross BlueShield recognized MVHS with a Blue Distinction Center+ for bariatric surgery designation as part of the Blue Distinction Specialty Care program. Blue Distinction Centers are nationally designated healthcare facilities that show expertise in delivering improved patient safety and better health outcomes, based on objective measures that were developed with input from the medical community. n MVHS Cancer Center in March 2018 received a three-year certificate of accreditation from the American College of Surgeons Commission on Cancer (CoC). CoC accreditation is the trademark of excellence and awarded to cancer care programs that have made a commitment to providing high quality, comprehensive, multidisciplinary, patient-centered care as demonstrated through compliance with the CoC accreditation standards. n Excellus BlueCross BlueShield has selected St. Elizabeth Medical Center, an affiliate of the Mohawk Valley Health System, as a Blue Distinction
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Center+ for knee and hip replacement, part of the Blue Distinction Specialty Care program. Blue Distinction Centers are nationally designated healthcare facilities shown to deliver improved patient safety and better health outcomes, based on objective measures that were developed by Blue Cross and Blue Shield companies with input from the medical community. n SUNY Upstate Medical University and the Mohawk Valley Health System (MVHS) have jointly opened a new urology office at the MVHS Faxton Campus in Utica. Physician Ruben M. Pinkhasov, a specialist in urology, urologic oncology and minimally invasive and robotic surgery, joined Upstate Urology at MVHS as the director. He is also an assistant professor of urology at SUNY Upstate Medical University. Pinkhasov has admitting privileges at Faxton St. Luke’s Healthcare (FSLH), St. Elizabeth Medical Center (SEMC) and SUNY Upstate Medical University. n In November 2018 MVHS entered into a partnership with SUNY Upstate Cancer Center to provide radiation oncology services to the community. n The Mohawk Valley Health System (MVHS) in October 2018 revealed the
exterior design of its new, 373-bed, 672,000-square-foot hospital that will be the center of the integrated healthcare campus in downtown Utica. In collaboration with the MVHS outreach team, NBBJ has been leading the design of the new, regional healthcare campus since May 2017. Together with MVHS leaders, they have engaged more than 2,000 individuals throughout the community to obtain feedback and guidance regarding the design of the new hospital and its integration with the surrounding downtown area. The team also met with workgroups from many different departments within the health system in order to ensure the needs of the staff are properly met as they care for patients.
Oneida Healthcare Address
321 Genesee St. Oneida, NY 13421
General Information 315-363-6000
Website
www.oneidahealthcare.org
President & Chief Executive Officer Gene F. Morreale
2019 CNY Healthcare Guide - 41
Medical Director or equivalent Ofrona Reid, MD
Number of Employees 1057
Licensed Physicians 213
Number of Beds 101
Inpatient Visits in 2017 2,987
Outpatient Visits in 2017 186,052
Visits to Emergency Department in 2017 25,000
Number of Surgeries in 2017 3,427
n For a fourth consecutive time, Oneida Healthcare’s hospital received an “A” from The Leapfrog Group for its commitment to keeping patients safe and meeting the highest safety standards in the U.S.. Oneida Healthcare’s hospital was only one of eight hospitals to receive an “A” for safety in all of New York state for the spring of 2018. n Oneida Healthcare and Roswell Park Comprehensive Cancer Center marked two milestones in 2018: the full implementation of a new medical oncology facility and the construction of a state-of-the-art radiation oncology center due to open in the summer of 2019. Both developments are part of a collaborative initiative to provide increased local access to the services of a National Cancer Institute (NCI)-designated comprehensive cancer center to residents of Central New York. n Oneida Healthcare also welcomed two new care specialties to its Circle of Care network: Oneida Health Podiatry Care and Oneida Health Vascular Care. Though separate services, both operate independently in a newly renovated building located in Oneida across from the main entrance of the hospital offering surgical and non-surgical care. n In January 2018, Excellus BlueCross BlueShield recognized Oneida Healthcare’s Lullaby Center as a Blue Distinction Center+ for Maternity Care. Blue Distinction Centers are nationally designated hospitals that show expertise in delivering improved patient safety and better health outcomes, based on objective quality measures developed with input from the medical community.
n TriValley Family Practice, a privately owned primary care practice with offices in Vernon and Canastota, officially joined Oneida Healthcare as an employed practice — bolstering Oneida Healthcare’s primary care footprint in 2018. In the fall they completed a 1,900-square-foot-addition in Canastota which included 7 new patient exam rooms to accommodate the recruitment of an additional provider. n Oneida Healthcare opened a second Quick Care office located in Camden near Tops. With a location already well-established in Oneida, Quick Care provides a walk-in medical solution for non-emergency care, with no appointments needed. n In December of 2018, Oneida Healthcare, in collaboration with RestorixHealth, began offering comprehensive wound care and hyperbaric medicine in Oneida to area residents suffering from non-healing wounds. The fully-renovated center will occupy almost 2,300 square feet on the first floor of the hospital on a single level outpatient setting. n In 2019, Oneida Healthcare will be continuing its vision to offer state-ofthe-art technology with the expansion of its imaging services through the purchase of a new 3 Tesla MRI, a second new 3-D Mammo, a new PET/CT allowing for 3-D reconstruction as well as a new Nuclear Medicine Camera, providing this region with highest quality imaging technology. Oneida Healthcare will also be continuing to grow its speciality and primary care network in 2019.
Oswego Health Address
110 W. Sixth St. Oswego, NY 13126
General Information 315-349-5511
Website
www.oswegohealth.org
President and Chief Executive Officer Michael Harlovic
Medical Director or equivalent
Renato Mandanas, MD
Number of Employees 1,025
Licensed Physicians 150
Number of Beds 167
Inpatient Visits in 2017
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4,497
Outpatient Visits in 2017 568,366
Visits to Emergency Department in 2017 29,986
Number of Surgeries in 2017 6,920
n Oswego Hospital earned the top letter grade of ‘A’ for providing safe, high quality care to its patients by the Leapfrog Group. With this distinction, Oswego Hospital joins other hospitals of distinction recognized across the country as providing the highest quality of safe patient care. Only 8 percent of the hospitals in New York state earned an ‘A’ and Oswego Hospital was the only facility in the CNY region to earn this honor. The Leapfrog Group provided grades for more than 2,600 hospitals nationwide. Using 28 evidence-based measures of patient safety, The Leapfrog Group calculates a numerical score for all eligible hospitals in the United States. This score is then translated into a patient safety letter grade with A being the highest possible grade. n The health system welcomed several physicians and physician specialists in 2018, ensuring area residents have the best care available. Among these highly knowledgeable physicians is fellowship-trained breast surgeon Lisa Lai. Following her arrival, Oswego Health developed a breast care team that is delivering a wide range of comprehensive services not previously available. Other new physicians include psychiatrist Cecile Matip and family practice physician Jill Peterson, who provides care at the PrimeCare Medical Office in Central Square. n Also joining Oswego Health are four surgeons from Colon Rectal Associates of Central New York: David Nesbitt, Michael Moffa, John Nicholson and J. Alan Ziegler. The board-certified and fellowship-trained physicians are providing colon and rectal cancer screening and care of anorectal disorders in Oswego Hospital’s modern seven-suite surgery center. n Another well-regarded practice joining the health system is Oswego Family Physicians. The practice, one of the largest practices in Oswego County, became part of Oswego Health’s captive professional corporation, Physician Care P.C., which provides physi-
cian services in bariatrics, cardiology, general surgery, primary care, orthopedics, and otolaryngology (ear, nose and throat). This new collaboration will allow Oswego Health to recruit additional primary care providers to our community. n To meet the surgery needs of residents, Oswego Health also welcomed physician Howard Simon, an accomplished and well-known surgeon, with extensive surgical experience. He is credited with implementing and then leading several cutting-edge medical programs in Syracuse. n The health system announced plans to develop a brand new $17 million behavioral health services facility that will be built specifically to provide this specialized care. n In collaboration with Novelis, Oswego Health opened an Oswego Health PrimeCare office onsite at the Oswego plant offering convenient care for its employees, their family members and retirees.
Rome Memorial Hospital Address
1500 N. James St. Rome, N.Y. 13440
General Information 315-338-7000
Website
www.romehospital.org
President and CEO
David W. Lundquist
Medical Director or equivalent Andrew Bushnell
Number of Employees 1048
Licensed Physicians 256
Number of Beds 130
Inpatient Visits in 2017 3,550
Outpatient Visits in 2017 165,145
Visits to Emergency Department in 2017 31,014
Number of Surgeries in 2017 2,096
n Rome Memorial Hospital’s Residential Health Care Facility (RHCF) is the only skilled nursing facility
in Oneida County to earn the highest Five-star rating from the Centers for Medicare & Medicaid Services (CMS) Nursing Home Compare, according to the most recent report updated Oct. 24, 2018. The RHCF is one of only 28 percent of skilled nursing facilities nationally to receive an overall rating of five-stars, which takes into consideration the facility’s performance on health inspections, staffing levels and quality of resident care measures. n Rome Memorial Hospital has earned recognition by Myriad Genetics as being 12th in the nation for effectively implementing a hereditary risk screening program that’s making a difference in patients’ lives. The Women’s Imaging Center at the hospital began offering hereditary cancer risk screening as part of its personalized breast care program this year, with more than 2,600 women given the opportunity to learn their predicted personal risk of developing breast cancer within the next five years and over the course of their lifetime. n Rome Memorial Hospital has received the Mission: Lifeline Silver Referring Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association for the treatment of patients who suffer ST elevation myocardial infarction (STEMI), the deadliest type of heart attack, caused by a blockage of blood flow to the heart that requires timely treatment. The hospital earned the award by meeting specific criteria and standards of performance for promptly diagnosing STEMI patients and transferring them to hospitals that provide emergency procedures to re-establish blood flow to blocked arteries when needed. n Rome Memorial Hospital is among a select group of hospitals nationwide recognized for promoting enrollment in state organ donor registries in a national campaign sponsored by the U.S. Department of Health and Human Services’ Health Resources and Services Administration (HRSA). The hospital earned points for each activity implemented between October 2017 and April 2018 and was awarded platinum recognition through the HRSA Workplace Partnership for Life Hospital Campaign. n Rome Memorial Hospital’s Regional Center for Wound Care has been named a Center of Distinction by Healogics, the nation’s largest provider of advanced wound care services, for superior commitment to excellence for
their patients and hospital partner. To earn this honor, the Regional Center for Wound Care Center achieved outstanding clinical outcomes for twelve consecutive months, including patient satisfaction higher than 92 percent, and a minimum wound healing rate of at least 91 percent within 30 median days to heal. Rome’s Regional Center for Wound Care also received the President’s Circle Award, one of only 16 chosen for this designation from the 635 eligible centers nationwide. n Rome Memorial Hospital is one of only 32 hospitals in the state with zero surgical site infections, according to New York State Department of Health 2017 data. n All of Rome Memorial Hospital’s primary care practices have earned recognition as a Patient Centered Medical Home (PCMH), an acknowledgement of the practices’ patient centered approach to care. Rome Medical Group, Delta Medical, Boonville Family Care and Camden Family Care have all earned recognition from the National Committee for Quality Assurance (NCQA), a national not-for-profit organization dedicated to promoting quality in health care. To earn this level-three achievement, each of these primary care practices completed a rigorous process aimed at making primary care more accessible, comprehensive and coordinated, while focusing on quality and safety to improve patient outcomes and lower overall healthcare costs.
Samaritan Medical Center Address
830 Washington St. Watertown, NY 13601
General Information 877-888-6138
Website
www.samaritanhealth.com
Chief Executive Officer
Thomas H. Carman
Medical Director or equivalent Mario Victoria
Number of Employees 1738
Licensed Physicians 251
Number of Beds 290
Inpatient Visits in 2017 10,081
2019 CNY Healthcare Guide - 43
YOUR LIFE IS MADE UP OF MANY MOMENTS THAT MAKE YOUR HEART BEAT. At the St. Joseph’s Health Cardiovascular Institute, our nationally recognized, multispecialty teams offer the widest range of diagnostic and treatment options in the region. Because, when it comes to your heart health,
EVERY BEAT MAT TERS. A H I G H E R L E V E L O F C A R E | visit everybeatmatterssjh.org © 2019 St. Joseph’s Health. © 2019 Trinity Health. All rights reserved.
SJH18028_CV_Print_Ad_In_Good_Health_7.25x4.75_No-Bleed_v01.indd 1 • In November 2018, it broke ground Outpatient Visits in 2017
184,373
Visits to Emergency Department in 2017 47,305
Number of Surgeries in 2017 7,434
n Samaritan Medical Center opened the new Walker Center for Cancer Care, welcoming the first patient Oct. 1, 2018. n Welcomed 12 new physicians, including new service lines of rheumatology and plastic surgery. n Broke ground on the new Center For Women and Children, which will place pediatrics and maternity on the same floor as well as a dedicated entrance and parking for patients and families. n Significant recruitment efforts in long-term care for certified nursing assistants, resulting in a significant decrease in CAN vacancies at Samaritan Keep Home and Samaritan Summit Village. The medical center began renovations to the inpatient mental health unit, enhancing the environment for patients and staff. n It celebrated fifth anniversary of the opening of Samaritan Summit Village
on the new women’s wellness and breast center.
n Awarded more than $233,000 through Children’s Miracle Network to help kids in medical crisis in Jefferson, Lewis and St. Lawrence counties
St. Joseph’s Health Address
301 Prospect Ave. Syracuse, NY 13203
General Information
1-888-ST.JOES-1
Website
www.sjhsyr.org
President & CEO
Leslie Paul Luke
Medical Director or equivalent Joseph W. Spinale
Number of Employees 6,572
Licensed Physicians 899
Number of Beds 451
Inpatient Visits in 2017 26,751
Outpatient Visits in 2017 589,707
Visits to Emergency Department in 2017
44 - 2019 CNY Healthcare Guide
65,698
11/19/18 6:00 PM
Number of Surgeries in 2017 20,129
n St. Joseph’s Health Hospital in 2018 was recognized as one of America’s 50 Best Hospitals for Cardiac Surgery, according to a national study by Healthgrades, the leading online resource for comprehensive information about physicians and hospitals. Nearly 4,500 hospitals nationwide are evaluated for 32 of the most common inpatient procedures and conditions, as well as tracking outcomes in appendectomy and bariatric surgery using all-payer data provided by 15 states and the District of Columbia. n St. Joseph’s Health has invested funds and resources into its vision for regional cardiovascular services. In addition to expanding the reach of cardiac services throughout the system’s 16-county service area through hiring highly-trained physicians and surgeons, St. Joseph’s recently invested $32 million into their new Cardiovascular Institute and opened the Care Flight Helipad.
DYNAM I C At St. Joseph’s Health, we know that each moment in your life is as unique as you are. That’s why we bring the latest technologies and an empathetic approach to all of our women’s health care services—to meet your needs, wherever you are in life.
HEALTH CARE FOR WOMEN THAT IS FEMALE BY DESIGN | visit womenshealthsjh.org to learn more © 2019 St. Joseph’s Health. © 2019 Trinity Health. All rights reserved.
1 nSJH18028_Womens_Health_7.25x4.75.indd St. Joseph’s Health received national recognition as a health system at the forefront of using health care information technology (IT) to improve the delivery of care, embracing new technology and applying it strategically to achieve great outcomes. This was the eighth time St. Joseph’s Health has been recognized by the College of Healthcare Information Management Executives (CHIME) “Healthcare’s Most Wired” survey results.
n Healthcare’s Most Wired, now in its 20th year, traditionally tracked the adoption of health care IT in hospitals and health systems. CHIME took over the Most Wired program and revised the survey questions and methodology this year to highlight strengths and gaps in the industry. The goal is to identify best practices and promote the strategic use of health care IT to elevate the health and care of communities around the world. n St. Joseph’s Health in 2018 received national certification from DNV GL Healthcare as a primary stroke center. The DNV GL Healthcare Primary Stroke Center Certification is based on standards set forth by the Brain Attack Coalition and the American Stroke Association and affirms that the medical center addresses the full spectrum of
stroke care — diagnosis, treatment, rehabilitation and education — and establishes clear metrics to evaluate outcomes. The recognition comes a few months after St. Joseph’s was designated by the NYS Department of Health as a primary stroke center. The hospital also received the Bronze Award from the American Heart Association/ American Stroke Association “Get With The Guidelines” stroke program. n St. Joseph’s Health in 2018 was the only hospital in Onondaga County to be named a five-star recipient for vaginal delivery by Healthgrades, the leading online resource for comprehensive information about physicians and hospitals. This five-star rating indicates that the hospital’s clinical outcomes are statistically significantly better than expected when treating the condition or performing the procedure being evaluated. n According to Healthgrades, St. Joseph’s Health Hospital has the highest patient recommendation and has earned more 5-Star ratings than any other hospital in Onondaga County.
11/27/18 3:39 PM This is the fourth consecutive year St. Joseph’s has received the best regional hospital designation.
Syracuse VA Medical Center Address
800 Irving Ave. Syracuse, NY 13210
General Information 315-425-4400
Website
www.syracuse.va.gov
Medical Center Director Judy Hayman
Medical Director or equivalent
S. Asif Ali, M.D., chief of staff
Number of Employees 1,660
Licensed Physicians 164
Number of Beds 165
Inpatient Visits in 2017 6,001
n St. Joseph’s Health Hospital was named best regional hospital in Syracuse and Central New York for 2018-19 by U.S. News & World Report, and ranked No. 10 in New York state.
Outpatient Visits in 2017 Visits to Emergency Department in 2017
2019 CNY Healthcare Guide - 45
Number of Surgeries in 2017
Medical Director or equivalent
n Richard W. Salgueiro was appointed in 2018 as the new associate director of the Syracuse VA Medical Center. He will be responsible for day-to-day management of facility operations, resource management and will work collaboratively with staff to improve overall quality, Veteran satisfaction and access. Prior to joining the staff at the Syracuse VA, he served as the associate director at the Canandaigua VA Medical Center and acting associate director of the Bath VA Medical Center, Bath. His past assignments also include service as executive assistant to the director at the White River Junction VA Medical Center Vermont and on detail at the Phoenix VA Health Care System where he supported that organization’s improvement efforts.
Number of Employees
n Salgueiro served more than 21 years in the United States Army in a variety of leadership positions to include deputy commander for administration (chief operating officer), department director and senior advisor to the Iraqi Armed Forces Surgeon General, Multinational Forces Command during Operation Iraqi Freedom (OIF). He is an Army lieutenant colonel (retired), medical service corps officer and is the recipient of numerous military medals Salgueiro attended George Washington University, Washington, DC, where he received a master’s degree in health systems administration, and Suffolk University, Boston, where he received his bachelor’s degree in business. He is a fellow in the American College of Healthcare Executives (FACHE); graduate of the Interagency Institute for Federal Healthcare Executives; board-certified in health care management and certified Lean Six Sigma green belt recipient.
Upstate University Hospital Address
750 E. Adams St. Syracuse, NY 13210
General Information 877-464-5540
Website
www.upstate.edu/hospital/
Interim President
Dewan Mantosh
Anthony Weiss 5,966
Licensed Physicians 985
Number of Beds 735
(Downtown and Community campuses) Inpatient Visits in 2017 34,044
Outpatient Visits in 2017 356,050
Visits to Emergency Department in 2017 101,417
Number of Surgeries in 2017 21,635
n SUNY Upstate appointed psychiatrist Mantosh Dewan as interim president following the resignation on Dec. 22, 2018 of physician Danielle Laraque-Arena. Dewan was expected to serve until a permanent president is selected. Dewan is a SUNY distinguished service professor in Upstate’s psychiatry department. He is former chairman of the department. He has served as director of undergraduate education, director of residency training and interim medical school dean at Upstate. His career began at Upstate in 1979 as an assistant professor of psychiatry. n Upstate University Hospital was given the green light by two state agencies to open an eight-bed inpatient adolescent psychiatric unit that is now under construction. The state Health Department and Office of Mental Health approved Upstate’s plans for the unit. The $3.2 million unit will measure 7,580 square feet and be located on the Downtown Campus. In addition to the eight beds, it will feature a family lounge and visiting area. The unit will provide treatment for individuals aged 12 to 17 with a length of stay between five to seven days. n Physicians affiliated with Upstate Medical University will open a new medical complex featuring more than a dozen specialty services at Township 5 in Camillus in the fall of 2019. The Faculty Practice Plan of Upstate Medical University has entered into a long-term agreement with Township 5 to build a one-story 25,528 square foot, multi-specialty medical complex. The complex will be Township 5’s third
46 - 2019 CNY Healthcare Guide
largest building, behind Costco and the Movie Tavern. The faculty practice plan physician specialties participating in this practice at Township 5 are expected to include family medicine primary care practice; cardiology, general surgery, pulmonology, rheumatology, pain medicine, neurology, neurosurgery, orthopedics, physical medicine & rehabilitation, urology, featuring women’s urology, ENT, vascular surgery, and psychiatry-behavioral health. n Excellus BlueCross BlueShield has recognized Upstate University Hospital’s Community Campus with a Blue Distinction Center for Maternity Care designation as part of the Blue Distinction Specialty Care program. Blue Distinction Centers are nationally designated hospitals that show expertise in delivering improved patient safety and better health outcomes, based on objective measures that were developed with input from the medical community. This is the second time the Community Campus has earned this designation as it was also recognized in 2016. n Upstate Medical University’s ALS Research and Treatment Center has received a $50,000 in grant support to benefit patient care and research. The funding comes the national and local ALS Association and its Upstate New York Chapter. The funding also acknowledges that the Upstate clinic continues to demonstrate the highest levels of established national standards of care in the management of ALS as noted by its certification last year as a Treatment Center of Excellence. n Upstate University Hospital’s Downtown Campus and Community Campus were awarded a portion of $5.4 million—along with other hospitals — by participating in quality-improvement incentive programs offered through Excellus BlueCross BlueShield in 2017. n Upstate University Hospital has received recertification as a Comprehensive Stroke Center from DNV (Det Norske Veritus) Healthcare Inc., a hospital accreditation organization with some of the most rigorous standards in health care. The designation as a Comprehensive Stroke Center reflects the high level of care and treatment hospitals, like Upstate, can provide for serious stroke events. The Comprehensive Stroke Center designation—the highest-level designation available— signifies that Upstate meets the most exacting standards for treating the most complex stroke cases at any time of day, all year long.
n Upstate Medical University was named Business of Year for Community Involvement by CenterStateCEO, a group that provides business development assistance to nearly 2,000 businesses throughout Central and Northern New York. This was the first time Upstate won the Community Involvement award. n Upstate Medical University’s College of Medicine and SUNY’s Purchase College have partnered to create a new program for Purchase graduates to pursue a medical degree at Upstate. The Purchase-Upstate Guaranteed Entrance Program (GEP) for Select Majors was created after Purchase and Upstate signed a memorandum of understanding to recruit high-caliber students to complete their undergraduate degrees at Purchase and then gain admission to Upstate’s medical degree program. The GEP program is part of Upstate’s larger “forge your own path” program for academically competitive students who wish to major in subjects not typically associated with premed. Upstate will roll out additional partnerships with other SUNY schools this fall, with a focus on other non-traditional majors. n A new outpatient pharmacy is open for business at Upstate University Hospital. The 1,000 square-foot pharmacy serves hospital patients at Upstate and those receiving care at its outpatient clinics. It is also available to dispense prescription drugs to the public. A key highlight of the pharmacy is its “meds to beds” program that features the delivery of prescription medications to patients at the bedside before they are discharged. In addition to providing medication to patients before discharge, the meds to beds program enables patients to receive medication counseling by a pharmacist who is familiar with their hospital stay. The pharmacy team also will work with physicians and other staff to facilitate obtaining pre-authorizations for medications, if necessary. n The Transitional Care Unit at the Upstate University Hospital’s Community Campus has been rated a five-star facility for the second year in a row. The Five-Star Quality Rating System is from the Centers for Medicare & Medicaid Services and is considered the most significant rating system for nursing homes and facilities like the Upstate TCU. Five stars is the highest rating. Community’s TCU is a 20-bed section of the hospital that cares for patients who are recovering but not yet ready to
go home and still need specialized care, nursing and other hospital services. Upstate’s TCU is the only five-star facility within a 25-mile radius of Syracuse. The unique facility earned an overall five-star rating as well as four stars for quality measures and five stars for health inspections and staffing. n Upstate University Hospital has introduced a new weapon in the fight against liver cancer that promises greater success, less time in the operating room and quicker recovery for patients. The microwave ablation system is a minimally invasive surgery option that uses electromagnetic waves to destroy cancerous tumors. It may be used in addition to chemotherapy or radiation. n Upstate University Hospital now supports HealthRecords on iPhone, which brings together hospitals, clinics and the existing Apple Health app to make it easy for patients to see their available medical data from multiple providers whenever they choose. Upstate already provides medical records data to patients through UpstateMyChart. The MyChart website and app allows patients to interact with testing results, see and request appointments, request medication refills, ask questions of their physicians and more. n Upstate Cancer Center now offers a same-day surgery and radiation treatment option for women with early stage breast cancer. Intraoperative radiation therapy (IORT) administers a targeted, concentrated dose of radiation directly to the tumor cavity at the time of lumpectomy. This revolutionary therapy gives women the option to complete both cancer surgery and radiation treatment at the same time. IORT is an innovative alternative to traditional external beam radiation therapy. Its benefits include significantly shorter treatment times, fewer side effects, reduced costs, added convenience and improved quality of life. Upstate Cancer Center is the only facility outside of the New York City area currently offering IORT. n Upstate biochemist Patricia M. Kane, Ph.D., has been awarded a four-year $1.1 million National Institutes of Health grant to continue her lab’s research into how cells regulate pH. The grant supports Kane’s project titled “Regulation of V-ATPases by Phosphoinositides.” n Upstate is adding another option for moms to control labor pains. Nitrous oxide is now being offered to moms
giving birth at the Family Birth Center at its Community Campus. Upstate is the only area hospital to offer nitrous oxide as an option for pain relief during labor. While the use of nitrous oxide to quell labor pains is starting to make a comeback in the United States, it has been used in Europe for this purpose for years with safe outcomes for mother and child. Nitrous oxide lost favor in the U.S. with the popularity of the epidural, an anesthesia that blocks pain in a particular part of the body. n The College of Nursing at Upstate Medical University has announced a major change in its Bachelor of Science program in nursing: starting in the Spring 2019 semester, the program will be fully online. The current program has been a combination of face-to-face and online instruction for several years. Moving the program entirely online offers students enhanced flexibility with the potential of engaging more students to earn a degree from Upstate. —Upstate Medical University associate professor Juntao Luo, PhD, has been awarded a four-year $1.5 million National Institutes of Health R01 research grant to continue studying a novel technique of removing toxins and other dangerous molecules from the blood to prevent and treat dangerous sepsis. The World Health Organization estimates that sepsis affects more than 30 million people a year around the world, and kills more than 250,000 people in the United States annually. n A behavioral health program launched last year by Upstate Medical University that specializes in the treatment of youth and young adults (aged 16 to 40) who are at risk for suicide is expanding. Upstate’s Psychiatry High Risk Program has added three additional caregivers and three insurers to meet the increased demand for services. When the program opened in March of 2017, POMCO was the only insurer providing payment for services. Now Excellus BlueCross BlueShield has signed on as well Fidelis Care and Molina Care. n Quadrant Biosciences Inc., a StartUp NY company headquartered on the Upstate Medical University campus, has been awarded a $2 million Phase II Small Business Technology Transfer (STTR) grant from the National Institutes of Health (NIH) to support the refinement and commercialization of a “game-changing” epigenetic test to help faster diagnosis of autism spectrum disorder (ASD).
2019 CNY Healthcare Guide - 47
Hospital Quality
Q
uality in hospitals can be described as “doing the right thing, at the right time, in the right way—and having the best possible results.” This report provides information on how well some of the hospitals in Upstate New York care for patients with a wide range of health problems. It can help you choose a hospital for yourself and provide useful information for your loved ones if they need hospital care. A particular hospital might do a very good job on some health problems and not such a good job on others. Whenever people go to the hospital, they risk getting a new health problem while get-
ting medical care for an existing problem. Hospitals vary in how well they protect patients from these risks. Your doctor, or the specialist or surgeon he or she recommends, may be highly skilled, but hospital quality also depends on how well all the hospital staff, such as the nurses, take care of you, and on how well the hospital is organized. A hospital’s overall quality cannot be expressed by its scores on these measures alone. Indicators do not currently exist to measure how well hospitals treat every type of illness or patient that they care for.
Source: https://profiles.health.ny.gov/
Auburn Community Hospital, Auburn
Complications Emergency Department Timeliness Hospital-Acquired Infections — Bloodstream Hospital-Acquired Infections — Surgical Site Patient Satisfaction Readmissions Within 30 Days
Cayuga Medical Center, Ithaca
Complications Emergency Department Timeliness Hospital-Acquired Infections — Bloodstream Hospital-Acquired Infections — Surgical Site Patient Satisfaction Readmissions Within 30 Days
Community Memorial Hospital, Hamilton
0.77 per 100 28 mins 0.66 per 100 0.00 per 100 64% 17.30%
0.67 per 100 32 mins 0.42 per 100 0.21 per 100 71.83% 15.30%
Complications 0.89 per 100 Emergency Department Timeliness 29 mins Hospital-Acquired Infections — Bloodstream N/A Hospital-Acquired Infections — Surgical Site N/A Patient Satisfaction 76.83% Readmissions Within 30 Days 15.20% 48 - 2019 CNY Healthcare Guide
Cortland Regional Medical Center, Cortland
Complications Emergency Department Timeliness Hospital-Acquired Infections — Bloodstream Hospital-Acquired Infections — Surgical Site Patient Satisfaction Readmissions Within 30 Days
Crouse Hospital, Syracuse
Complications Emergency Department Timeliness Hospital-Acquired Infections — Bloodstream Hospital-Acquired Infections — Surgical Site Patient Satisfaction Readmissions Within 30 Days
0.89 per 100 31 mins 1.22 per 100 1.64 per 100 64.67% 15.90%
Faxton-St Lukes Healthcare St Lukes Division, Utica
Complications Emergency Department Timeliness Hospital-Acquired Infections — Bloodstream Hospital-Acquired Infections — Surgical Site Patient Satisfaction Readmissions Within 30 Days
Geneva General Hospital, Geneva
Complications Emergency Department Timeliness Hospital-Acquired Infections — Bloodstream Hospital-Acquired Infections — Surgical Site Patient Satisfaction Readmissions Within 30 Days
0.76 per 100 48 mins 0.65 per 100 1.14 per 100 68.83% 15.20%
0.98 per 100 15 mins 0.38 per 100 1.13 per 100 69% 16.90%
Newark-Wayne Community Hospital, Newark
Complications Emergency Department Timeliness Hospital-Acquired Infections — Bloodstream Hospital-Acquired Infections — Surgical Site Patient Satisfaction Readmissions Within 30 Days
0.67 per 100 14 mins 1.90 per 100 0.77 per 100 66.83% 15.50%
0.89 per 100 18 mins 0.42 per 100 1.62 per 100 69.17% 16.60%
2019 CNY Healthcare Guide - 49
Oneida Healthcare, Oneida
Complications Emergency Department Timeliness Hospital-Acquired Infections — Bloodstream Hospital-Acquired Infections — Surgical Site Patient Satisfaction Readmissions Within 30 Days
Oswego Hospital
Complications Emergency Department Timeliness Hospital-Acquired Infections — Bloodstream Hospital-Acquired Infections — Surgical Site Patient Satisfaction Readmissions Within 30 Days
Rome Memorial Hospital, Rome
Complications Emergency Department Timeliness Hospital-Acquired Infections — Bloodstream Hospital-Acquired Infections — Surgical Site Patient Satisfaction Readmissions Within 30 Days
Samaritan Medical Center, Watertown
Complications Emergency Department Timeliness Hospital-Acquired Infections — Bloodstream Hospital-Acquired Infections — Surgical Site Patient Satisfaction Readmissions Within 30 Days
St Elizabeth Medical Center, Utica
Complications Emergency Department Timeliness Hospital-Acquired Infections — Bloodstream Hospital-Acquired Infections — Surgical Site Patient Satisfaction Readmissions Within 30 Days 50 - 2019 CNY Healthcare Guide
0.69 per 100 0.00 per 100 1.27 per 100 72.67% 14.60%
0.90 per 100 26 mins 0.63 per 100 0.83 per 100 72.33% 15%
1.27 per 100 39 mins 0.91 per 100 0.78 per 100 70.17% 15.30%
1.12 per 100 44 mins 0.00 per 100 0.78 per 100 68.67% 14.10%
1.00 per 100 48 mins 0.14 per 100 1.48 per 100 68% 15%
St Joseph’s Hospital Health Center
Complications Emergency Department Timeliness Hospital-Acquired Infections — Bloodstream Hospital-Acquired Infections — Surgical Site Patient Satisfaction Readmissions Within 30 Days
0.80 per 100 23 mins 0.74 per 100 0.94 per 100 69.50% 17%
University Hospital at Community General
Complications Emergency Department Timeliness Hospital-Acquired Infections — Bloodstream Hospital-Acquired Infections — Surgical Site Patient Satisfaction Readmissions Within 30 Days
1.03 per 100 N/A 0.71 per 100 1.98 per 100 N/A N/A
University Hospital SUNY Health Science Center, Syracuse
Complications Emergency Department Timeliness Hospital-Acquired Infections — Bloodstream Hospital-Acquired Infections — Surgical Site Patient Satisfaction Readmissions Within 30 Days
1.60 per 100 40 mins 0.91 per 100 2.61 per 100 67.50% 15.30%
IN GOOD HEALTH — UPSTATE’S HEALTHCARE NEWSPAPER In Good Health publishes separate editions in 4 Upstate New York markets.
ROCHESTER
CENTRAL NY
Ask about Combo discount to advertise in more than one market.
Rochester area (Monroe County)
Syracuse area
Victor & Canandaigua area
Oneida area
Edition
Edition
(Onondaga County)
(Ontario County)
(Madison County)
Auburn area
(Cayuga County)
Oswego area
(Oswego County)
BUFFALO/ WESTERN NY
MOHAWK VALLEY
Buffalo area
Herkimer area
Edition
(Erie County)
(Herkimer County)
Niagara Falls area (Niagara County)
Edition
Rome, Utica area (Oneida County)
2019 CNY Healthcare Guide - 51
Resource Directory Acupuncture Acu-Care Acupuncture Center Northeast Medical Center 4000 Medical Center Drive, suite 209 Fayetteville, NY 13066 315-329-7666, 315-378-5556 www.AcupunctureCenterUSA.com Clinton Crossing Medical Center Building C, suite 5 919 Wet Falls Road Rochester, NY 14618 585-358-6186
This practice offers worry-free and painless acupuncture for a wide variety of health concerns including neuropathy and pain, sports medicine, surgical acupuncture care, women’s healthcare, cancer supportive care and prevention, autism care, ADHD treatment, neurodegenerative diseases, post-stroke rehabilitation care and mental health issues. Trained in Western medicine, Rui Wang is also a seventh-generation acupuncturist who began apprenticing with her father and grandfather in middle school. The practice’s mission is to provide personalized preventive and therapeutic healthcare; to enhance quality of life and healthcare and to integrate traditional Chinese medicine with Western medicine.
ADHD & Autism ADHD & Autism Psychological Services and Advocacy 122 Business Park Drive, Suite 1 Utica, NY 13502 1065 James Street, Suite 210 Syracuse, NY 13203 315-732-3431 AAPSA.net
ADHD & Autism Psychological Services and Advocacy, PLLC specializes in assessment and treatment of neurodevelopmental disorders including Attention-Deficit/ Hyperactivity Disorder (ADHD) and Autism
Spectrum Disorder (ASD). We also provide our expert services to children, adolescents, and adults with associated disorders including depressive and mood disorders; anxiety and trauma; substance abuse; learning and intellectual disabilities; and conduct disorders. We are also proud to announce our newest program, Little Grasshoppers Autism Day Program. Little Grasshoppers is dedicated to improving the lives of children with ASD. Our program is appropriate for children 18 months and older and is based on a full-day schedule. We provide an intensive level of positive support for children with ASD in order to teach new skills and reduce challenging behavior. Our goal is to prepare each child for a successful transition into a structured educational setting and everyday life activities.
Agencies – Health / Human Services American Red Cross of Western and Central New York
344 W. Genesee St. Syracuse, NY 13202 315-234-2200 (main); 800-733-2767 (health & safety education)
American Red Cross—MadisonOneida Branch 134 Vanderbuilt Avenue Oneida NY 13421 315-363-2900 www.redcross.org
The organization offers services to victims of disaster, health and safety education, emergency communication and assistance to members of the military, support for blood collection at county blood drives, international services and referral services.
ARISE, Inc. Onondaga County 635 James St.
52 - 2019 CNY Healthcare Guide
Syracuse, NY 13203 315-472-3171 TTY: 315-479-6363 Oswego County 9 Fourth Ave. Oswego, NY 13126 315-342-4088 TTY: 315-342-8696 113 Schuyler St., Suite 2 Fulton, NY 13069 315-887-5156 Madison County 131 Main St., Suite 102 Oneida, NY 13421 315-363-4672 TTY: 315-363-2364 Cayuga/Seneca County Office 21 Lincoln St. Auburn, NY 13021 315-255-3447 TTY: 315-282-0762
ARISE at the Farm
1972 New Boston Road Chittenango, NY 13037 315-687-6727 www.ariseinc.org
A local nonprofit agency run by and for people with disabilities in Onondaga, Oswego and Madison counties, ARISE works with people of all abilities to create a fair and just community in which everyone can fully participate. ARISE offers 50 programs in several areas: advocacy and outreach, health and wellness, basic needs and assistance, education and employment, inclusive recreation and art. ARISE assists people with disabilities in securing benefits, education, health care and housing. ARISE provides regional oversight for the New York State Medicaid Waiver Programs for Nursing Home Transition Diversion and Persons with Traumatic Brain Injuries.
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www.afwomensmed.com 2019 CNY Healthcare Guide - 53
160 Genesee St. Auburn, NY 13021 315-253-1011 www.cayugacounty.us
Department of Social Services, Madison County 133 N. Court St. P.O. Box 637 Wampsville, NY 13163 315-366-2211
Department of Social Services, Onondaga County John H. Mulroy Civic Center 421 Montgomery St. Syracuse, NY 13202 315-435-2700 TTY: 315-435-2905 www.ongov.net/dss
Department of Social Services, Oswego County 100 Spring St. P.O. Box 1320 Mexico, NY 13114 315-963-5000 www.co.oswego.ny.us
Liberty Resources
Main Office 1045 James St. Syracuse, NY 13203 315-425-1004 www.Liberty-Resources.org info@Liberty-Resources.org
Madison County 218 Liberty Street Oneida, NY 13421 315-363-0048 www.Liberty-Resources.org Oswego County 945 S. First St. Fulton, NY 13069 315-598-4642 www.Liberty-Resources.org Cayuga County 75 Genesee Street Auburn, NY 13021
Liberty Resources provides a wide variety of behavioral health and human services for children, adults, and families in Onondaga, Madison, Oswego, Cortland and other counties across New York State. Liberty Resources, Inc. offers progressive services in the least restrictive, most community-based setting possible for each individual. Liberty Resources has continually diversified its services to meet the growing and changing needs of the communities it serves and prides itself on a collaborative approach to the integration of services across its spectrum of care. All people deserve the opportunity to make decisions regarding their lives and to
achieve their highest potential.
Oswego County Opportunities 239 Oneida St. Fulton, NY 13069 315-598-4717 www.oco.org
Oswego County Opportunities, Inc. is a private nonprofit that provides: crisis assistance; care management; health education; nutrition services for seniors, youth, and WIC; education and literacy for children and adults; residential services for youth, the homeless, disabled and mentally ill; outreach; transportation; chemical dependence recovery; reproductive health; and job training. Health services expanded in 2018. Cancer Services merged with partners in Lewis, Jefferson and St. Lawrence Counties. Migrant/Seasonal Farm Workers Health Services covers Oswego, Onondaga, Jefferson and Lewis counties. Reproductive Health added a day -of-service to its Mexico location and added walk-in hours at the Fulton office.
Salvation Army Cayuga County 18 E. Genesee St. Auburn, NY 13021 315-253-0319 Oswego County Fulton 62 S. First St. Fulton, NY 13069 315-593-8442 Oswego 73 W. Second St. Oswego, NY 13126 315-343-6491 Onondaga County 677 S. Salina St. Syracuse, NY 13202 315-475-1688 www.sasyr.org
The Salvation Army offers day care services; adult day services; preventive service; domestic violence counseling; post-adoption counseling; visitation services; case management; outreach; family shelter; youth shelter; youth independent living; transitional parenting services; emergency and practical assistance; and counseling. Services are provided to youth, adults and families.
AIDS/HIV Services ACR Health
Main Office – Syracuse 627 W. Genesee St. Syracuse, NY 13204
54 - 2019 CNY Healthcare Guide
315-475-2430
Providing a range of support services to individuals with chronic diseases, including HIV/AIDS, diabetes, heart disease, obesity, asthma, substance use disorders, and serious mental illnesses, with the goal of positive health outcomes. ACR Health provides a wide variety of targeted prevention and sexual health services to individuals, from youth through adulthood, as well as to community groups and organizations, with the goal of informed and responsible decision making. ACR Health, a legacy of AIDS Community Resources, serves the counties of Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence in New York State.
Liberty Resources, Inc. www.liberty-resources.org 1045 James Street Syracuse, NY 13203 315-425-1004
HIV Services provide an array of support services to homeless and housing vulnerable individuals in the Central New York Community. Services are offered on a confidential basis at a variety of locations in the community, including Liberty Resources DePalmer House and Mesa Commons. Staff collaborate with other providers from various local agencies to facilitate clients’ access to medical appointments and other services necessary to maintaining optimum physical and mental health.
Associations / Foundations ALS Association of Upstate New York 135 Old Cove Road Liverpool, NY 13090 Phone 1: 315-413-0121 Phone 2: 1-866-499-7257 info@alsaupstateny.org www.alsaupstateny.org
The Upstate New York Chapter was founded to serve the needs of those living with amyotrophic lateral sclerosis and their caregivers. The ALS Association is the only national nonprofit health organization dedicated solely to the fight against ALS. ALSA covers all the bases – research, patient and community services, public education, and advocacy – in providing help and hope to those facing the disease.
Alzheimer’s Association Central New York 441 W. Kirkpatrick St. Syracuse, NY 13204
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View current wait times and check in online at www.WellNow.health 2019 CNY Healthcare Guide - 55
315-472-4201 (Syracuse) 315-596-4016 (Oswego) 24-Hr. Helpline: 1-800-272-3900 cny-info@alz.org www.alz.org/cny
Founded in 1982, the Alzheimer’s Association Central New York Chapter is the only organization in the region dedicated to the elimination of Alzheimer’s disease and the support of individuals who have been diagnosed with it. Its mission is to eliminate Alzheimer’s disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health.
American Diabetes Association of CNY 315-438-8687 1-888-342-2383 www.diabetes.org
The American Diabetes Association is the nation’s leading nonprofit health organization providing diabetes research, information and advocacy. Founded in 1940, the American Diabetes Association conducts programs in all 50 states and the District of Columbia, reaching hundreds of communities. The mission of the Association is to prevent and cure diabetes and to improve the lives of all people affected by diabetes.
American Foundation for Suicide Prevention Central NY Chapter The Survivor Outreach Program P.O. Box 283 Phoenix, NY 13135 315-664-0346; 1-888-333-AFSP (2377) Crisis Line: 1-800-273-8255 mstolfi@afsp.org www.afsp.org
The survivor outreach program is one of many programs and resources offered free of charge by AFSP for survivors of suicide loss. The organization also offers the More Than Sad teen depression program which helps teens recognize the signs of depression in themselves and their peers. The program, Talk Saves Lives, teaches individuals how to talk to those who may be considering suicide.
American Heart Association/ American Stroke Association 2 Clinton Square, Suite 305 P.O. Box 3049 Syracuse, NY 13220-3049 315-728-7540 www.heart.org/HEARTORG/
This organization raises money for cardiovascular research and programs, in order to reduce death and disability from heart disease and stroke. Programs include awareness campaigns, Go Red for Women and My Heart My Life. It also offers CPR, first aid and AED (defibrillator) training, advocacy and legislative information.
American Lung Association in New York, Rochester 1595 Elmwood Avenue # B1 Rochester, NY 14620 585-442-4260 212-889-3370 info@lungne.org www.lungne.org
The American Lung Association is the leading organization working to save lives by improving lung health and preventing lung disease through education, advocacy and research.
American Parkinson Disease Association 135 Parkinson Ave. Staten Island, NY 10305 1-800-223-2732 apda@apdaparkinson.org www.apdaparkinson.org
The APDA was founded in 1961 and since then has raised and invested more than $86 million in patient services and education and has been a funding partner in most of the major Parkinson’s disease scientific breakthroughs. As the country’s largest grassroots organization serving more than 1 million Americans with Parkinson’s disease and their families, APDA’s energy is focused on research, patient services, education and raising public awareness.
Arthritis Foundation, New York Chapter 122 E. 42nd St., 18th floor New York, NY 10068 212-984-8700 917-794-2103 www.arthritis.org/new-york/
Leading the fight for the arthritis community, the Arthritis Foundation helps conquer everyday battles through life-changing information and resources, access to optimal care, advancements in science and community connections. Our goal is to chart a winning course, guiding families in developing personalized plans for living a full life – and making each day another stride towards a cure. This foundation also offers some help for children with juvenile arthritis, such as a parent-to-parent mentoring program and
56 - 2019 CNY Healthcare Guide
camp programs.
Crohn’s and Colitis Foundation of America Rochester/Central New York Chapter 2117 Buffalo Road, Suite 299 Rochester, NY 14624 585-967-0266 800-932-2423 eisrael@crohnscolitisfoundation.org www.crohnscolitisfoundation.org/ chapters/rochester
Founded in 1967, the Crohn’s & Colitis Foundation of America (CCFA) is a nonprofit, volunteer-driven organization dedicated to finding the cures for Crohn’s disease and ulcerative colitis. Its mission is to cure Crohn’s disease and ulcerative colitis, and to improve the quality of life of children and adults affected by these diseases.
CNY Community Foundation 431 E. Fayette St., Suite 100 Syracuse, NY 13202 315-422-9538 www.cnycf.org info@cnycf.org
Established in 1927, the Central New York Community Foundation encourages local philanthropy by supporting the growth of permanent charitable endowments for the betterment of the region. The Community Foundation serves as the steward of charitable legacies for individuals, families and businesses and serves as a civic leader, convener and sponsor of special initiatives designed to strengthen local nonprofits and address the region’s most pressing challenges.
Cystic Fibrosis Foundation Central New York Chapter
200 Gateway Park Drive, Building C Syracuse, NY 13212 315-463-7965 central-ny@cff.org www.cff.org/Chapters/centralny/
The mission of the Cystic Fibrosis Foundation is to assure the development of the means to cure and control cystic fibrosis (CF) and to improve the quality of life for those with the disease.
Down Syndrome Association of Central New York, Inc. P.O. Box 5 Manlius, NY 13104 315-682-4289 dsaofcny@aol.com
The association’s purpose is to support one another in the challenges faced; to educate the community both in its knowl-
edge and perception of Down syndrome; to advocate for our children and to be available to other parents.
E. John Gavras Center 182 North St. Auburn, NY 13021 315-255-2746 www.gavrascenter.com
Formally the United Cerebral Palsy Association of Cayuga County New York, Inc., the E. John Gavras Center assists individuals with developmental and physical disabilities by providing the highest quality educational, habilitative and therapeutic services in Cayuga and surrounding counties. It seeks to help families and individuals grow as independent, healthy and productive citizens. Services include: Medicaid service coordination, preschool, speech and language therapy, nursing, day habilitation, community habilitation, residential programs and training and development. Serving individuals and families from Cayuga, Onondaga, Seneca and Wayne counties.
Empire State Lyme Disease Association, Inc.
P.O. Box 874 Manorville, NY 11949 EmpireStateLyme@aol.com empirestatelymediseaseassociation.org
Its mission is advocacy, education of the public, education of health care professionals and Lyme and associated disease research. The organizations states its goal is to prevent chronic tick-borne illness through education, prevention and quality health care.
Huntington’s - Disease Society of America 505 Eighth Ave., Suite 902 New York, NY 10018 212-242-1968; 800-345-HDSA (Helpline) hdsainfo@hdsa.org hdsa.org
The Huntington’s Disease Society of America is a nonprofit organization dedicated to improving the lives of everyone affected by Huntington’s disease. From community services and education to advocacy and research, HDSA is the world’s leader in providing help for today and hope for tomorrow for people with Huntington’s disease and their families.
Lupus and Allied Diseases Association, Inc.
P.O. Box 170 Verona, NY 13478 315-829-4272; 1-866-2-LUPUS-4
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• • • •
Advocacy Accessibility Basic Needs Assistance
• • • •
Education Health Wellness Employment
635 James Street, Syracuse, NY 13203 Phone: (315) 472-3171 TTY: (315) 479-6363 Web: ARISEinc.org
• Skill-Building • Recreation • Art SERVICE AREAS:
Onondaga County Oswego County Madison County Cayuga/Seneca County ARISE at the Farm in Chittenango
2019 CNY Healthcare Guide - 57
lupusinnovators@aol.com info@LADAinc.org www.nolupus.org
The Lupus and Allied Diseases Association, Inc. provides information and support to the extended lupus community, including lupus patients, caregivers and families; raises awareness and increases understanding among providers, lawmakers and the public; and funds research that will lead to earlier diagnosis, more treatment options and ultimately a cure.
March of Dimes Foundation 329 N. Salina St., Suite 304 Syracuse, NY 13203 315-463-0700 www.marchofdimes.org/ny kbutton@marchofdimes.org
The March of Dimes is a national voluntary health agency whose mission is to improve the health of babies by preventing birth defects, premature birth and infant mortality. The March of Dimes New York State Chapter also awards grants to local organizations to meet the urgent needs of babies and families in our communities.
Muscular Dystrophy Association 6315 Fly Road, #102 E. Syracuse, NY 13057 315-451-8269 syracuse@mdausa.org www.mdausa.org/office/syracuse
MDA leads the fight to combat the harm caused by muscular dystrophy, ALS and related muscle-debilitating diseases that impact physical strength, independence and quality of life. Together members of the organization help children and adults live longer and grow stronger. Call MDA for the most updated services available.
National Kidney Foundation of CNY 731 James St., Suite 408 Syracuse, NY 13203 315-476-0311 877-8KIDNEY ncarbone@cnykidney.org www.cnykidney.org
This outreach organization focuses on raising public awareness and offers free screenings in hopes of early detection. Offers support to families and individuals coping with kidney disease as well as professional education, crisis funding and information on organ donation.
National Stroke Association 9707 E. Easter Lane, Suite B
Centennial, Colo. 80112 1-800-STROKES (787-6537) info@stroke.org
National Stroke Association’s mission is to reduce the incidence and impact of stroke by developing compelling education and programs focused on prevention, treatment, rehabilitation and support for all impacted by stroke.
Scleroderma Foundation / TriState, Inc. Chapter 59 Front St. Binghamton, NY 13905 607-723-2239; 1-800-867-0885 bcowan@scleroderma.org www.sclerodermatristate.org
This organization serves the states of New York, New Jersey and Connecticut. The mission of the Scleroderma Foundation/Tri-State, Inc. Chapter is to provide educational and emotional support to people with scleroderma and their families; to stimulate and support research designed to identify the cause and cure of scleroderma as well as improve methods of treatment and; to enhance the public’s awareness of this disease.
Bereavement Support Groups Family Counseling Service of Northern New York Grief and Loss Support Group 200 Mullin Street, Suite 102 Watertown, NY 13601 315-782-4483 info@fcsnny.org fcsnny.org
Focuses on recovery from emotional pain caused by death and other losses. Offered in two formats: A 12-week group that meets for two hours each week and a seven-week individual program with sessions lasting 45 minutes.
GriefShare Support Group www.griefshare.org
GriefShare provides a 13-week, bible-based seminar and support group for people grieving the death of someone close to them. Go to website to find a group near you. GriefShare groups meet weekly to help face these challenges and move toward rebuilding your life. Free.
The Gathering Place
North Syracuse Bapriast Church-Auburn 420 S. Main Street N. Syracuse NY 13212
58 - 2019 CNY Healthcare Guide
315-727-5740 (Sandy Tharett, co-facilitator) Meets from 6:30 - 8:30 p.m., Wednesdays, began September 13, 2017.
Calvary Chapel Syracuse Group 103 Grampion Road Liverpool, NY 13090 315-862-1313 (Darlene & Rick Pulsifer, Facilitators) Meets from 6:30-8:30 p.m., Tuesdays, began September 12, 2017.
Northside Baptist Church
7965 Oswego Road Liverpool, NY 13090 315-569-7248 (Gloria Manns, facilitator) Meets from 5:30-7:00 p.m., Sundays, began Sept. 10, 2017.
The Vineyard Church-Auburn Site
360 Grant Avenue Auburn, NY 13021 315-253-4969 (Andy Race, Pastor/ facilitator) Meets from 6-8 p.m., Tuesdays, began Nov. 14, 2017.
Owasco Reformed Church
5105 State Route 38A Owasco, NY 13021 315-784-5047 (Marlene Cuykendall, facilitator) Meets from 4-6 p.m., Sundays, began Sept. 10, 2017.
Hope for Bereaved - Onondaga
4500 Onondaga Blvd. Syracuse, NY 13219 Office, 315-475-9675; or helpline at 315475-4673 mail@hopeforbereaved.com www.hopeforbereaved.com
Hope for Bereaved offers counseling (by appointment), in person support groups, and a newsletter. Hope for Bereaved support groups meets from 6:30-8:30 p.m., unless otherwise indicated. Support groups include: Hope for Youth
This is for children/teens who have experienced the death of a parent/caregiver or sibling. Death of a Parent/Caregiver/ Relative/Friend/Sibling meets on the third Tuesday of the month, and the third Wednesday of the month. Youth who have experienced the death of a friend or relative may attend either group. Youth must be 6 or older. Hope for Bereaved Parent(s)
For parents whose infant died of SIDS, miscarriage, stillbirth or newborn death or for parents whose child died by illness or accident, – group meets from 6:30-8:30
p.m. on the third Wednesday of every month. Hope for Survivors
For those whom suicide leaves behind, the group meets the second and fourth Wednesday of the month. Hope for Bereaved
For adults whose parent, relative or friend have died, the group meets the second Tuesday of the month. Hope for ‘Young at Heart’ Widow and Widowers
Those of middle age and older whose spouse, significant other died, the group meets the third Wednesday of the month. Hope for Young Widows, Widowers, Engaged and Significant Others
Meets from 6:30-8:30 p.m. on the third Tuesday of the month. Hope for Bereaved Due to Drug Overdose
For those whose spouse, parent, child or friend died of a drug overdose. The group meets the first Tuesday of every month.
Hope for Bereaved, Child, Spouse, or Friend who died from homicide
Meet fourth Wednesday of the month 6:30 to 8:30 p.m.
Hope for Bereaved Support Group Oswego Oswego Hospital Cafeteria Conference Room 110 W. Sixth St. Oswego, NY 13126 315-342-6326 St. Lukes Health Services 299 E. River Road Oswego, NY 13126
This support group is sponsored meets the second Tuesday each month from 7-9 p.m. at Oswego Hospital, and the fourth Tuesday each month from 6:30-8:30 p.m. at St. Lukes Health Services. This confidential group helps grieving people find support.
Hospice Grief Center
990 Seventh North St. Liverpool, NY 13088 315-634-1100 315-266-1943 www.hospicecny.org/grief-hospice
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In Good Health
P.O. Box 276, Oswego, NY 13126
$21 — 1 year $35 — 2 years 2019 CNY Healthcare Guide - 59
A Labor of Love Oswego Health | 315-349-5500 | oswegohealth.org/love Oswego County OB-GYN | Oswego: 315-343-2590 | Fulton: 315-593-8393 | Ocobygn.net Hospice Grief Center provides free support to hospice families whose loved one has died while in Hospice of Central New York service during the past 13 months. Services are also provided to the community, however, and donations are appreciated.
Oswego Health Grief and Loss Support Group Behavioral Health 74 Bunner St. Oswego, NY 13126 Dawn Marie Rung, facilitator 315-326-4100
Meets 1 – 2 p.m. on Tuesdays at Behavioral Health and is taught by Dawn Marie Rung. Pre-evaluation is required. Please call 315-326-4100. This group exists to provide support, encouragement and tools toward healing for clients who are going through the grieving process. It explores activities that individuals find hard to do because they did that activity with the deceased; provides an educational discussion on normal stages of loss and grief; including: talking to the “empty chair” representing the loss; identifying any activities such as eating or sleeping that are now difficult and discussing strategies to get back to normal activities. Also included are exploration of the importance of rituals in the grieving process and memory; identifying family and friends who provide unconditional support; and recognizing that enjoying life does not deny loss and grief.
CNY Perinatal and Infant Bereavement Network Crouse Hospital 736 Irving Ave. Syracuse NY 13210
315-281-9847
Networking service provided to families who experience the loss of a baby due to miscarriage, stillbirth, ectopic pregnancy, neonatal death and medical interruption of pregnancy. There are individual meetings available, referrals, information, groups held as requested and events for bereaved families. Call for more information. Free.
Post Cana Hope for Bereaved
Cicero United Methodist Church 8416 Brewerton Road Cicero, NY 13039 315-699-7181, Facilitator; 315-699-2731, Church Rectory
Meets at 7 p.m. on the first and third Thursday of the month.
Pregnancy and Loss Support Group (PALS) Oswego Hospital 110 W. Sixth St. Oswego, NY 13126 315-342-4895
PALS is an independent support group which exists to encourage communication and provide support for complications during and after pregnancy, or through a loss such as miscarriage, ectopic pregnancy, stillbirth or newborn death. Call for more information. Meetings are held at 6:30 p.m. on the third Tuesday of the month in the Oswego Hospital cafeteria conference room.
Sudden Infant and Child Death Resource Center 6311 Court St. Road East Syracuse, NY 13057 315-251-1400, ext. 118
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cmolina@contactsyracuse.org www.stonybrookmedicine.edu\sicd
The Sudden Infant and Child Death Resource Center provides comprehensive professional support to families whose infants die suddenly and unexpectedly of any cause. Family service programs include: literature and referrals, parent-to-parent contacts and bereavement support offered by telephone, as well as home visits to newly bereaved parents. Also offered are educational programs to professionals and the community at large to increase public awareness and knowledge.
Syracuse Huntington’s Disease Support Group Liverpool Library 310 Tulip St. Liverpool, NY 13088 315-457-0310 jmirabito1@twcny.rr.com
Support group usually meets at 7 p.m. on the first Monday of the month. For more details and information, contact John Mirabito at the above email.
Cancer Services American Cancer Society
Onondaga County Unit 6725 Lyons St. P.O. Box 7 East Syracuse, NY 13057 437-7025; 1-800-ACS-2345 24-hour hotline www.cancer.org
Services provided include information and referral, need-based transportation to and from medical appointments, support groups, peer support and group programs.
dB Audiology Associates, PC 5992 East Molloy Road Syracuse, NY 13211
www.dbaudiologycny.com
Services / Products Available: n Baseline and monitoring testing for chemotherapy and other hearing – harmful medications n Hearing measurements for personal (medical, communication) or occupational (OSHA, DOT, law enforcement) purposes. n Hearing protection counseling and devices for loud recreational (music listening, hunting, motor sports, landscaping) and occupational (professional musicians, fire and police personnel) activities. n Hearing aid selection, fittings and repairs n Tinnitus evaluations and treatment. If you have any questions or concerns regarding your hearing or how to protect it,
Give Doug Brown a Call!
Hearing Measurement services and advice provided by a NY State Licensed audiologist who has been providing professional hearing care to Central NY for over 40 years. The organization offers wigs for cancer patients who need them. The American Cancer Society is always looking for volunteer drivers.
Associated Medical Professionals of NY, PLLC www.ampofny.com
Associated Medical Professionals of NY, PLLC is a multi-specialty medical practice with nine offices in Cayuga, Madison, Oneida, Onondaga and Oswego counties. The practice’s focus is on the treatment of urological conditions and cancers. A team of trained urologists, radiation oncologists, and pathologists along with a well-trained staff, delivers continuity of care unlike any other organization in the area. The mission of Associated Medical Professionals is to ensure that every patient contact results in a superior experience.
Camp Good Days
Central New York 356 N. Midler Ave. Syracuse, NY 13206 315-434-9477 www.campgooddays.org
Camp Good Days provides residential camping programs at its recreational facility, located on the shores of Keuka Lake in Branchport, New York, as well as year-round recreational and support activities, in the Rochester, Buffalo, Ithaca and Syracuse areas for children with cancer and the entire family. Camp Good Days provides services for: children with cancer, children who have a parent or sibling with cancer and/or children who have lost a parent or sibling to cancer. Also offered are programs for women and men who have or have had cancer and for children touched by sickle cell anemia. All of the
315-410-1295 By Appointment
programs and services are free and no child with cancer is ever turned away.
sources available to them right here in our Central New York community. Free. CancerConnects also provides a Complementary Therapy Program is a voucher award program that provides funding to cancer patients for several specific complementary therapy treatments.
Cancer Care
275 Seventh Ave. N.Y., NY 10001 800‑813‑HOPE (4673) info@cancercare.org www.cancercare.org
Cancer Care provides telephone, online and face-to-face counseling,support groups,education,publications and financial and co-payment assistance. Professional oncology social workers offer personalized care, and all of our services are free of charge.
Cancer Information Service 1-800-4-CANCER (422-6237) cancergovstaff@mail.nih.gov www.cancer.gov
The National Cancer Institute sponsors this hotline. This service allows callers to order free publications, locate FDA certified mammography facilities or talk to a cancer information specialist.
CancerConnects, Inc.
5008 Brittonfield Pkwy, Suite 800 PO Box 2010 E. Syracuse, NY 13057 315-634-5004 cancerconnects@gmail.com www.cancerconnects.org
Cuse Kids Club
356 N. Midler Ave. Syracuse, N.Y. 13206 315-434-9477; 800-785-2135 mkreydt@campgooddays.org www.campgooddays.org
CancerConnects Volunteer Mentor Program pairs newly-diagnosed cancer patients with mentors who have been through a similar diagnosis, as well as through the process of treatment and recovery. Their trained volunteers provide a broad range of insight and support (from a single phone call to lasting friendships) and help patients take advantage of resources available to them right here in our Central New York community. Free. CancerConnects also provides a Complementary Therapy Program is a voucher award program that provides funding to cancer patients for several specific complementary therapy treatments.
4th Angel Mentoring Program
CancerConnects Volunteer Mentor Program pairs newly-diagnosed cancer patients with mentors who have been through a similar diagnosis, as well as through the process of treatment and recovery. Their trained volunteers provide a broad range of insight and support (from a single phone call to lasting friendships) and help patients take advantage of re-
216-445-8734 866-520-3197 4thangel@ccf.org www.4thangel.org
The 4th Angel Mentoring Program offers free, one-on-one, confidential outreach and support from someone who has successfully made the same journey you are about to begin – the journey towards recovery.
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This specially trained volunteer and cancer survivor – your 4th Angel – is someone who will talk and listen in a supportive setting. The 4th Angel Mentoring Program is part of The Scott Hamilton CARES Initiative, a national nonprofit organization.
Hope for Heather Ovarian Cancer Foundation P.O. Box 2208 Liverpool, NY 13089 315-657-7879 support@hopeforheather.org www.hopeforheather.org
This nonprofit, 501c3 organization raises money for ovarian cancer research and creates awareness and education in the community. Hope for Heather operates a speaker’s bureau to help increase education on ovarian cancer, an annual 5K run / walk, Breakfast at Tiffany’s Breakfast Show and supports the Upstate Cancer Hospital with its Angel Fund for patients.
Look Good Feel Better Program Hotline: 1-800-395-LOOK (5665)
East Syracuse American Cancer Society 6725 Lyons St. P.O. Box 7 East Syracuse, New York 13057 800-227-2345 Syracuse Upstate Cancer Center 750 East Adams St. Syracuse, NY 13210 800-227-2345 Watertown Samaritan Keep Home 133 Pratt St. Watertown, NY 13601 800-227-2345
Provided by the American Cancer Society, the Look Good Feel Better program is free and entitles a cancer patient to one free make-up kit during the diagnosis and treatment period. Someone who wishes to attend a second session has to return with the kit or with the makeup items detailed in the 12-Step Guide found in the instruction book in the kit. Self-help materials can be obtained free of charge by request through the Look Good Feel Better tollfree number, 1-800-395-LOOK. Materials are also offered in Spanish and bilingual programs are available in some areas.
Oswego County Opportunities Cancer Services Program 239 Oneida St. Fulton, NY 13069 315-592-0830 www.oco.org
The Cancer Services Program provides free cancer screenings including clinical breast exams, mammograms, pap/pelvic exams and colon cancer screenings to uninsured women aged 40- 64; uninsured men aged 50-64; and uninsured or under-insured women younger than 40 years of age who are at risk of or have had a clinically significant finding for breast cancer. The program also offer diagnostic services and treatment.
The Saint Agatha Foundation c/o National Philanthropic Trust 165 Township Line Road, Suite 1200 Jenkintown, Pa. 19046 888-878-7900 arush@nptrust.org www.saintagathafoundation.org
The Saint Agatha Foundation was founded in 2004 to provide support, comfort and care to breast cancer patients. This organization helps individuals – particularly the under-insured and uninsured – in the Central New York area by providing financial assistance to cover a range of costs for treatment and recovery.
Children / Family Services Car Seat Program
Oswego Oswego County Health Department 70 Bunner St. Oswego, NY 13126 315-349-3545 Provides assistance to families to ensure that the car seat is installed correctly. Offers free seats to those who qualify. Syracuse
Catholic Charities of Onondaga County 1654 W. Onondaga St. Syracuse, NY 13204 315-424-1800 www.onhealthyfamilies.com
Provides free car seats for children up to 40 pounds to parents who receive WIC, Medicaid, or SNAP and complete a onehour course. Call for dates and times.
Casey’s Place
228 Lafayette Road Syracuse, NY 13205 315-492-9990 www.elmcrest.org
Casey’s Place provides planned, short term, out-of-home respite for Central New York children and youth up to age 21 who have developmental disabilities and/or severe medical conditions. Programs include weekend and summer certified overnight
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respite, day programs (afterschool, school breaks, summer program), and a Friday evening teen respite/recreation program. Catholic Charities of the Finger Lakes
Auburn Office
134 E. Genesee St. Auburn, NY 13021 315-253-2222 ccfl@dor.org www.catholiccharitiesfl.org
Works with faith communities, government, elected officials and business leaders to meet human needs and effect public policy that addresses the needs of all people. Serves Cayuga, Ontario, Seneca, Yates and Cayuga counties.
Catholic Charities Onondaga County 1654 W. Onondaga St. Syracuse, NY 13204 315-424-1800 www.ccoc.us
At the agency, neighborhood and home-based levels, Catholic Charities offers more than 25 programs and services including shelters and housing services for homeless women, children and men, preschool programs, after-school programs, infant care and parenting education, expectant parent counseling and case management, mental health services, case management and personal care services for elderly at home, emergency assistance for people in crisis, nutrition services for children and refugee resettlement.
Catholic Charities Oswego County 808 W. Broadway Fulton, NY 13069 315-598-3980 www.ccoswego.com
Catholic Charities is a mid-sized human service agency providing many valuable programs and services to children, families and individuals. These wide-ranging programs works with faith communities, governments, elected officials and business leaders to meet human needs and effect public policy that addresses the needs of all people.
Central New York Coalition for Young Children with Special Needs cnypreschoolcoalition.org
The CNY Coalition for Young Children with Special Needs is a collaboration of public and private agency professionals providing special education and other related services to children with special needs (ages birth to 5 years) and their
YOUR ORTHOPEDIC TEAM Our region’s largest provider of comprehensive orthopedic care • Seven fellowship-trained orthopedists • Low infection rate and successful outcomes: Total joint replacements • Total joint surgery: Minimally invasive total hip and total/partial knee replacement, custom implants, outpatient total joints • Foot/ankle surgery: Complex tendon repair, ankle arthroscopy, ankle replacement, and bunion correction • Hand/arm surgery: Tendon and nerve repair, carpal tunnel release, and elbow and wrist arthroscopy • Sports surgery: Minimally invasive ACL reconstruction, rotator cuff/shoulder repair, shoulder replacement surgery, and tendon/ ligament repair
Cayuga Orthopedics ITHACA 16 Brentwood Dr. Suite A Ithaca, NY 14850 (607) 272-7000
MONTOUR FALLS 220 Steuben St. Montour Falls, NY 14865 (607) 210-1968
CORTLAND 1122 Commons Ave. Cortland, NY 13045 (607) 428-8004
cayugaortho.org
Call Today. Be Seen Today. 2019 CNY Healthcare Guide - 63
families. Meetings are held from 1:15-3:15 p.m. Fridays at Jowonio School, 3049 E. Genesee St., Syracuse.
5-18, who have problems that range from mild behavior disorders to psychiatric illnesses.
Charity for Children
Elmcrest Children’s Center
7153 E. Genesee St. #3 Fayetteville, NY 13066 PO Box 204 Syracuse, NY 13206 315-436-4822 nina@charityforchildren.net www.charityforchildren.net
Charity for Children is nonprofit organization dedicated to providing financial and educational services to needy families in Central New York, specifically, children who suffer from disabilities, diseases and disorders.
Child Care Solutions
Syracuse Office 6724 Thompson Road Syracuse, NY 13211 315-446-1220; 888-729-7290 Auburn office 63 Genesee St. Auburn, NY 13021 315-446-1220; 888-729-7290 www.childcaresolutionscny.org
Child Care Solutions CNY assists families in Onondaga and Cayuga counties find high-quality and safe child care for free. They also help child care providers attain training and professional development. Free.
Child Safety Seat Program Oswego Health 110 W. Sixth St. Oswego, NY 13126 315-349-5712
Free safety checks are available on Wednesdays and Fridays by appointment with a state-certified child passenger safety technician.
Children and Family Services Program 98 N. Second St. Fulton, NY 13069 315-326-3555 www.oswegohealth.org/services/ behavioral-services
This facility offers children and a private setting to receive mental health care. The multidisciplinary team consists of child/ adolescent psychiatrists, psychologists, social workers, and a nurse who work closely with families, empowering them to successfully support their children, both during and after treatment. The department provides services to children, aged
Main Campus 960 Salt Springs Road Syracuse, NY 13224 315-446-6250 Syracuse 3532 James St. Syracuse, NY 13206 315-463-9415 Binghamton 225 Front St. Binghamton, NY 13905 607-296-4515 Cortland 49 Grant Street Cortland, NY 13045 315-299-4211 Mexico 3358 Main St. Mexico, NY 13114 315-963-2033 www.elmcrest.org
Elmcrest Children’s Center is a multi-service treatment and education center for children with emotional, behavioral, and psychiatric disturbances along with children with developmental disabilities and serious medical conditions. Together with their families, youngsters are served in 20 different programs ranging from early education and family support to long-term residential treatment, critical care and pediatric respite programs.
Family Planning Service 428 W. Onondaga Street Syracuse, NY 13202 315-435-3295
Family Planning Service provides low and no-cost reproductive health services to teens, women and young men at three clinics are located on the near-west side of Syracuse, North Syracuse and downtown in the Civic Center. Appointments are available six days/week, days and evenings, depending on location. Services include reproductive health exams, a variety of birth control methods, Rapid HIV testing, STD testing and treatment, pap smears, walk-in pregnancy testing with non-directive options counseling, as well as free Emergency contraception and condoms. Services are provided on a sliding fee scale and most insurance is accepted. Assistance with applications for NYS Family Planning Benefit Program and presumptive Medicaid for pregnancy is provided. FPS is a joint project of the Syracuse Model
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Neighborhood Facility and the Onondaga County Health Department.
Family Support Network
Huntington Family Centers 405 Gifford St., Syracuse, NY 315-476-3157 www.huntingtonfamilycenters.org
This program is for pregnant mothers and parents of all ages and is voluntary and free. The Family Support Network program provides support and home visitation on an as-needed basis to pregnant/ parenting adults. Group sessions take place three mornings a week and provide parenting education, basic life skills, information and linkages to other community programs. The group experience promotes peer support, fosters friendships and lessens feelings of isolation.
Couple and Family Therapy Center Syracuse University 601 E. Genesee St. Syracuse, NY 13210 315-443-3023 http://falk.syr.edu/Marriage-FamilyTherapy/
The Couple and Family Therapy Center provides affordable, confidential counseling and therapy services to families, couples, and individuals who are coping with life’s challenges, including resolving marital and couple difficulties; easing relationship or communication struggles; helping a troubled child, teenager, or family; moving beyond family violence or substance abuse; or dealing with emotional distress such as anxiety or depression. Therapists are students in the department’s master’s and doctoral programs who are practicing from a family systems perspective, focusing on relationship issues. Students practice under faculty supervision. Open to community. Free.
Head Start of Oswego County
239 Oneida St. Fulton NY 13069 598-4711 or 800-359-4711 children@oco.org www.oco.org/education-services/headstart-upk
Provided at no cost to families, Head Start is a preschool program with the goal of promoting kindergarten readiness through a variety of learning materials and developmentally appropriate opportunities that assist children in developing academically, socially and emotionally. Family involvement is strongly encouraged. A program of Oswego County Opportunities, Head Start Pre-K has seven centers located
Multiple Sclerosis Resources of Central New York, Inc.® “Dedicated to creating awareness and providing resources to improve the lives of individuals with multiple sclerosis and their families”
Some Services We Provide:
Prevention Services Behavioral Health and Counseling Services Community and Family Recovery Services
n Transportation to Medical Appointments n Educational Programs n Current Information n Loan of Equipment n Support Groups n Newsletters n Referrals
A Local Agency with your interest in mind! Call today to register, ask questions or become a Volunteer!! P.O. Box 237 – East Syracuse, New York (315) 438-4790 www.msresources.org E-mail: msrofcny@msrofcny.org throughout Oswego County and enrolls children from all nine county school districts with locations in Fulton, Mexico, Oswego, Phoenix, West Monroe and Williamstown.
H.O.M.E., Inc.
831 James St. Syracuse, NY 13202 315-472-5110 agency@homeincny.org www.homeincny.org
502 Court St, Suite 401, Utica 414 N James Street, Rome 205 N Washington Street, Herkimer 315.733.1709 www.WhenTheresHelpTheresHope.com
parents of all learning abilities with the goal of improving family functioning and helping parents develop the skills, abilities and insights to successfully care for their children. The Family Support Network program provides support and home visitation on an as-needed basis to pregnant/ parenting adults. Group sessions take place three mornings a week and provide parenting education, basic life skills, information and linkages to other community programs.
Huntington’s Young Parents Program
H.O.M.E. Inc. helps people with developmental disabilities and their families find the services and entitlements they need to lead full lives and function as active participants in their communities., Residential Habitation program provides housing and living skills to disabled people in their own home. Also offers after-school and blended programs. Serves Syracuse, Onondaga, Oswego, Cortland and Cayuga counties.
Huntington’s Young Parents program serves to provide parents 21 and younger with the necessary and appropriate skills to build healthy relationships with their children.
Huntington’s Family Support Services
It’s About Childhood and Family, Inc.
405 Gifford St. Syracuse, NY 13204 315-476-3157
Huntington’s Family Support Network is a year-round parenting program for
Jewish Family Services
405 Gifford St. Syracuse, NY 13204 315-476-3157
2610 S. Salina St., Suite 3 Syracuse NY 13205 315-443-8628; 315-482-0541 info@iacaf.org or mgilbert@iacaf.org www.iacaf.org
It’s About Childhood & Family is a notfor-profit clinical and educational resource center whose goal is to empower families to develop independence in handling life’s struggles by utilizing a collaborative and trauma-informed framework which is not reliant upon a label or diagnosis. Services include play and individual therapy; family therapy; parent education and support groups; psycho-educational assessments; consultations, workshops and training for schools and other community agencies. Services can be paid by volunteer service at a community agency or on sliding scale. Hodes Way 4101 E. Genesee St. Syracuse, NY 13214 446-9111, info@sjfs.org www.sjfs.org
Syracuse Jewish Family Service helps individuals and families in the Jewish and general communities maximize their self -determination, realize their potential and live with dignity. Under the Menorah Park umbrella, the SJFS team of caring professionals provides human services that include counseling and mental health services (Medicare, private insurance and sliding fee scale), Solutions Geriatric Care
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Management, Kosher Meals on Wheels, advocacy, volunteer opportunities, outreach and educational programming.
Liberty Resources, Inc. www.liberty-resources.org
Main Office 1045 James Street Syracuse, NY 13203 315-425-1004 Madison County 218 Liberty Street Oneida, NY 13421 315-363-0048 Oswego County 945 1st South Street Fulton, NY 13069 315-598-4642 Cayuga County 75 Genesee Street Auburn, NY 13021
Liberty Resources, Inc. offers a wide variety of services for Children and Families, including Therapeutic Counseling, SchoolBased Mental Health Counseling, Family Foster Care, Family Reunification, Kinship Caregiver, Placement Diversion, Multi-Systemic Therapy, Health Home Services, and a Domestic Violence support program. Early Intervention services for children from birth to age 5 are available through Liberty POST. Liberty Resources is dedicated to providing progressive services in the least restrictive, most community-based setting possible for each individual.
Mid-State Early Childhood Direction Center Syracuse University 302 Huntington Hall Syracuse, NY 13244 1-800-962-5488; 315-443-4444 ecdc@syr.edu ecdc.syr.edu
This regional information and referral agency serves several regions in Central New York. Free and confidential information is available for families and service providers with children from birth to 5 years old who have special needs. The center has resources on development, behavior, disability, inclusion, and county and regional services. Technical assistance and training workshops are also offered for parents and providers at no cost.
Onondaga Healthy Families Civic Center 421 Montgomery St. 9th floor Syracuse, NY 13201 315-435-2000 www.onhealthyfamilies.com
Onondaga Healthy Families, a program of the Onondaga County Health Department, offers a range of services for infants, children, new moms, and parents. Serving Onondaga County; services provided in family homes or location of choice, or in handicapped accessible facilities on public transportation routes.
Parkside Children’s Center
Parkside at Dr. King Elementary School 416 East Raynor Avenue Syracuse, NY 13202 Parkside at HW Smith Pk-8 1130 Salt Springs Road Syracuse, NY 13224 315-468-1632 www.arcon.org
Parkside Children’s Center, a division of Arc of Onondaga, has provided high quality, comprehensive educational services to children in our community for over 60 years. Our inclusive Preschool Program, serving 3 and 4 year-olds within Onondaga County, is licensed and regulated by NY State Office of Children & Family Services and the NY State Department of Education. Sites Parkside at Dr. King 416 East Raynor Ave. Syracuse, NY 13202 Parkside at HW Smith 1130 Salt Springs Road Syracuse, NY 13224 Peace, Inc. 217 S. Salina St., Second Floor Syracuse, NY 13202 315-470-3300 info@peace-caa.org www.peace-caa.org Family Resource Centers: County East Family Resource Center 722 W. Manlius St. East Syracuse, NY 13057 315-437-7071 CountyEastFRC@peace-caa.org County South Family Resource Center 12 Clinton St. Tully, NY 13159 315-696-8203 CountySouthFRC@peace-caa.org County West Family Resource Center 93 Syracuse St., #700 Baldwinsville, NY 13027 315-638-1051 CountyWestFRC@peace-caa.org Eastside FRC 202 S. Beech St.
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Syracuse, NY 13210 315-470-3325 EaststideFRC@peace-caa.org Emma L. Johnston Southside FRC 136 Dr. Martin Luther King West Syracuse, NY 13205 315-470-3342 SouthsideFRC@peace-caa.org Westside FRC 200 Wyoming St. Syracuse, NY 13204 315-470-3352 WestsideFRC@peace-caa.org
PEACE, Inc. is a nonprofit community-based organization with the mission of helping people in the community realize their potential for becoming self-sufficient by providing families programming and training to move from poverty to self-sufficiency. PEACE, Inc. provides a continuum of services for the entire family from infants to the elderly. The majority of individuals PEACE, Inc. serves have incomes placing them at or below the Federal Poverty Guidelines.
Prevention Network – Parenting Programs 906 Spencer St. Syracuse, NY 13204 315-471-1359 www.preventionnetworkcny.org
Prevention Network offers a variety of parenting programs (i.e. Parenting Wisely, Guiding Good Choices, Strengthening Families) that support parents in helping their children navigate today’s toxic culture. They also offer Family Support Navigators for families seeking to overcome addiction. Free.
Purpose Farm
1454 W. Genesee Road Baldwinsville NY 13027 info@puposefarm.org www.purposefarm.org
Purpose Farm is a free 501c3 youth mentorship program and animal rescue. The family farm connects children aged 6 to 18 who have emotional trauma from neglect, abuse and/or being bullied, and kids who have trouble adapting socially, with farm animals that have been rescued. Through animal and human mentors these children may regain their hope, inspiration and confidence. Visitation by appointment only.
Syracuse Jewish Family Services Hodes Way 4101 E. Genesee St. Syracuse, NY 13214 446-9111
info@sjfs.org www.sjfs.org
Syracuse Jewish Family Service helps individuals and families in the Jewish and general communities maximize their self -determination, realize their potential and live with dignity. Under the Menorah Park umbrella, the SJFS team of caring professionals provides human services that include counseling and mental health services (Medicare, private insurance and sliding fee scale), Solutions Geriatric Care Management, Kosher Meals on Wheels, advocacy, volunteer opportunities, outreach and educational programming.
Syracuse Community Health Center 819 S. Salina St. Syracuse, NY 13202 315-476-7921 www.schcny.com
Syracuse Community Health Center (SCHC) is made up of 15 neighborhood-based health centers located throughout Onondaga County. SCHC staff make up a comprehensive professional resource enabling Syracuse Community Health Center to offer a wide range of primary and urgent medical, dental and behavioral health services to those in the greater Syracuse community who might otherwise be excluded from the health care system. SCHC provides health care for all persons, regardless of financial status. A sliding fee plan is available for eligible individuals, based on family size and income, assuring health care services for all.
Syracuse Model Neighborhood Facility, Inc. 401 South Ave. Syracuse, NY 13204 315-474-6823 info@swccsyr.org smnfswcc.org
SNBF’s Mainstream provides respite services to youth and young adults with developmental challenges through participation in various social, recreational and personal development activities. Its’ Family 1st program seeks to reduce negative behavior in youth aged 10-19 through work with them and their families to identify and eliminate contributing factors to negative behavior.
Youth & Teen Afterschool Huntington Family Centers 405 Gifford St., Syracuse
315-476-3157 www.huntingtonfamilycenters.org
Youth Program: Offers children 5 to 12 years of age residing on the Westside of Syracuse to come to Huntington for its year-round, safe, structured, and supportive atmosphere away from the perils of the street. During the school year, group programs are offered Monday through Friday from 3-5:30 p.m. Huntington also offers a day camp experience during July and August, Monday through Friday from 9 a.m. to 4 p.m. Teen Program: Provides a positive youth development experience Tuesday through Thursday 5:30 to 8 p.m. Youth 13-19 years old residing on the Westside of Syracuse are eligible. Participation in these programs are by registration or referral. Funded by a grant from the Syracuse/Onondaga County Youth Bureau and the New York State Office of Children and Family Services. See also Agencies – American Red Cross, Salvation Army, Oswego County Opportunities, Department of Social Services
Dental Care 5109 West Genesee St. Camillus, NY 13031 315-487-9377 https://fallon-fallon-family-dentistry-reaumarian.business.site
It has been serving the Camillus area for nearly 30 years. Son Mike Fallon Jr. recently joined the practice after completing his residency at Harlem Hospital in NYC. The newly renovated facility has large screen TVs in each room and free Wi-Fi for patient enjoyment. The staff is considered the best in the business. New patients are welcomed.
Advocates Incorporated
Advocacy Center West 636 Old Liverpool Road Liverpool, NY 13088 Advocacy Center East 300 S. Manlius St. Fayetteville, NY 13066 info@advocatesincorporated.org 315-469-9931 www.advocatesincorporated.org
Arc of Onondaga County 600 S. Wilbur Ave. Syracuse, NY 13204 315-476-7441 www.arcon.org
Arc of Onondaga assists individuals with developmental disabilities achieve their fullest potential and believes that all people with developmental disabilities will be respected, contributing citizens who will achieve their fullest potential for independence and inclusion in the community. Programs and services include community residential, day habilitation, recreational, respite reimbursement, vocational opportunities through Monarch, clinical services through Horizons Clinic, and early intervention and pre-school programs through Parkside Children’s Center.
ARC of Oswego County/ Oswego Industries
Fallon & Fallon Family Dentistry
Disability-Related Services
Advocates is a parent-directed organization offers support services to individuals with developmental disabilities and their families as they navigate the complexities of the legal, social, medical and educational systems. Advocates works with individuals with a variety of intellectual and developmental disabilities including autism, cerebral palsy, Down syndrome, muscular dystrophy and epilepsy.
7 Morrill Place Fulton, NY 13069 315-598-3108 info@oswegoind.org oswegoindustriesinc.org
ARC of Oswego County is a private, not-for-profit organization for individuals with intellectual and other developmental disabilities. Children’s services include: Family-centered early intervention services, specialized training and therapy, parent advocacy and training service, training and consultation to community based childcare and preschool programs, Medicaid services coordination. Adult services include: senior day habilitation program, guardianship, community recreation and leisure services, and recreational respite services.
Aurora of CNY
518 James St., Suite 100 Syracuse, NY 13203 422-7263; 422-9746 (TTY/TDD) auroracny@auroraofcny.org www.auroraofcny.org
This organization provides people with hearing or vision impairment and their families with support and advocacy
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services. These services are available to people of all ages and covers Cayuga, Onondaga and Oswego counties.
Behavioral Health Services
74 Bunner St. Oswego, NY 13126 315-326-4100 www.oswegohealth.org/behavioralservices
Oswego Health’s Behavioral Services offers a wide range of psychiatric services to area residents from children age 5 through older adults. The Behavioral Services Department has several programs to meet the care needs of the community. They include Child and Family Services in-treatment, out-treatment, and children and youth, as well as referrals, admissions, and insurance coverage.
Brain Injury Association of NYS 4 Pine West Plaza, Suite 402 Albany, NY 12205 518-459-7911 Family Helpline: 1-800-446-6443 info@bianys.org www.bianys.org
This organization offers FACT centers throughout NYS. The CNY program is for people who sustain a brain injury before age 22 and their families. Services include educational plans, troubleshooting and other support.
Central New York Developmental Disabilities Regional Office (CNYDDRO) Syracuse Administrative Office 187 Northern Concourse North Syracuse, NY 13212 315-473-2949
Central New York Developmental Disabilities Services Office (DDSO) is an agency of the New York State Office of People with Developmental Disabilities (OPDD). It provides individualized services for people with developmental disabilities and their families in Oneida, Herkimer, Madison, Lewis, Onondaga, Oswego, Cortland and Cayuga counties. Central New York DDSO works in partnership with families, voluntary agencies, and local governments to design, develop, and deliver programs and services that meet the needs of each individual and his or her family.
CNY Autism Society of America 4465 E. Genesee St. PMB 252 Dewitt, NY 13214 315-447-4466 cnyasa@yahoo.com
www.cnyasa.org
The CNY ASA is committed to assisting families affected by autism, reaching out to the community to promote awareness, disseminate information and provide educational and recreational programming. The CNY ASA seeks to combine efforts with complementary organizations to positively impact the lives of individuals living with an autism spectrum disorder and their loved ones.
CNY Services
518 James St., Suite 240/280 Syracuse, NY 13203 315-478-2453 www.cnyservices.org
Central New York Services, Inc. (CNYS) is a private, not-for-profit Behavioral Health Organization dedicated to improving the quality of life for individuals and families affected by mental illness and substance abuse. Through partnerships with other private and government agencies, CNYS offers professional counseling, residential services and day-to-day support to individuals and families in Onondaga, Oneida, and Madison counties.
Community Options, Inc. 216 W. Manlius St. East Syracuse, NY 13057 315-431-9859 Cynthia.Barnaby@comop.org www.comop.org
Community Options, Inc., a nationally-based nonprofit 501(c) (3) organization, offering those who have disabilities residential and day rehabilitation, group homes, health care, employment services and independent living options. Community Options develops residential and employment supports for people with severe disabilities, utilizing technology and training.
David’s Refuge
8195 Cazenovia Road Manlius, NY 13104 315-682-4204 www.davidsrefuge.org
David’s Refuge is a nonprofit, one-totwo-night bed and breakfast retreat for parents and guardians who care for children with special needs or life threatening medical conditions. Free. The organization also offers several events throughout the year that cater to parental caregivers who have stayed at David’s Refuge.
Access CNY
1603 Court St.
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Syracuse, NY 13208 315-455-7591 TTY: 315-455-1794 info@accesscny.org www.accesscny.org
AccessCNY supports people with developmental disabilities, acquired brain injuries (ABI) and mental health issues offering an array of person-centered supports to individuals of all ages and abilities.
Epilepsy Pralid, Inc.
6493 Ridings Road, Suite 115 Syracuse, 13203 315-477-9777 info@epiny.org www.epiny.org
Epilepsy-Pralid, Inc. (EPI) is committed to fulfilling the original purpose and intent of both legacy organizations by providing high-quality, tailored services to individuals and caregivers affected by brain injury, epilepsy, all developmental disabilities and other neurological conditions.
Exceptional Family Resources 1820 Lemoyne Ave. Syracuse, NY 13208 315-478-1462 www.contactefr.org
EFR partners with individuals with developmental disabilities and their families, providing services, information, advocacy and other supports to enhance lives and foster community acceptance. Services include recreation programs and manuals, individualized services, community habilitation, service coordination, advocacy, resource manual, family education and training, senior caregivers’ program, Parent to Parent of New York and supported employment.
Family Tapestry, Inc.
OnCare John H. Mulroy Civic Center 421 Montgomery St. Syracuse, NY 13202 315-435-2884 info@oncaresoc.org www.oncaresoc.org/resources/familytapestry
Family Tapestry is dedicated to helping families of children with severe emotional disturbances navigate and be part of the systems that serve their children and families. These systems include, mental health, juvenile justice, child welfare and the office for people with developmental disabilities. Family Tapestry has partnered with OnCare to ensure that our families’ voices and concerns are being heard and acted upon.
GiGi’s Playhouse
5885 E. Circle Drive, Suite 250 Cicero, New York 13039 (Inside Drivers Village, Green Entrance, Second Floor) 315-288-PLAY (7529) syracuse@gigisplayhouse.org https://gigisplayhouse.org/syracuse
GiGi’s Playhouse is a one-of-a-kind achievement center for individuals with Down syndrome, their families and the community. GiGi’s Playhouse offers more than 25 therapeutic and educational programs that advance literacy, math skills, motor skills and more; all of which are free of charge. Programs are created by professional therapists and teachers who generously donate their time and expertise. All programs are based on best practices for Down syndrome learning styles and customized to ensure individual success. GiGi’s Playhouse serves infants through adults. Headquartered in Hoffman Estates, Ill., GiGi’s Playhouse currently has 31locations throughout the United States and Mexico.
Learning Disabilities Association of CNY 212 E. Manlius St. East Syracuse, NY 13057 315-432-0665 ldacny@ldacny.org
This organization aims to enhance the quality of life for children and adults with learning disabilities and ADHD by providing advocacy, programs and educational resources. It serves Oswego, Onondaga, Madison, Cortland and Cayuga counties. LDACNY is an affiliate of the Learning Disabilities Association of New York State is the only statewide association in New York that specifically represents the needs and interests of children and adults with learning disabilities, their families and professionals who support them.
Leukemia and Lymphoma Society – Western and CNY Chapter 4043 Maple Road, Ste. 105 Amherst, NY 14226 716-834-2578 www.lls.org/wcny
This organization’s mission is to cure blood related cancers such as leukemia, lymphoma, Hodgkin and myeloma. It aims to improve the quality of life of patients and their families with support, referrals, information and some financial aid.
Lupus Alliance of Upstate New York 438 Main Street, Stuie 203
Buffalo, NY 14202 1-800-300-4198 info@lupusupstateny.org www.lupusupstateny.org
This organization is dedicated to improving the quality of life for lupus patients and their families. Its mission is to educate and inform lupus patients, their families, the medical community and the general public by providing moral support, encouragement and service. It also promotes research in hopes of finding a cure.
provides local services to individuals with MS in CNY, Upstate and the Southern Tier to help meet their daily needs. Services include: transportation, loan of durable medical equipment, educational programs, referrals, a lending library, scholarship grants for aqua therapy, local support groups, and a newsletter, The “MS Chronicles,” published six times a year.
NYS Justice Center for the Protection of People with Special Needs
Make-A-Wish® Central New York 5005 Campuswood Drive East Syracuse, NY 13057 315-475-9474; 1-800-846-9474 www.cny.wish.org
This organization grants wishes to children who are between 2 1/2 to 18 years old with life-threatening medical conditions. Eligibility is determined by condition. Make-A-Wish®Central New York serves 15 counties including Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Otsego, Oswego, St. Lawrence, Tioga & Tompkins.
We Recognize the Symptoms You Live With…
Evaluations Interventions Detoxification
Inpatient Rehabilitation Family Education Outpatient
P.O. Box 1116 5821 Route 80 Tully, NY 13159 (315) 696-6114 or (800) 456-6114 www.tullyhill.com
Margaret L. Williams Developmental Evaluation Center
215 Bassett St. Syracuse, NY 13210 315-472-4404 info@developmentalevaluationcenter.com www.developmentalevaluationcenter.com
The DEC primarily provides assessments and referral services for children birth through 6 years of age who are at risk for or have a developmental disability. The DEC has a special focus on children with autism spectrum disorders through diagnosis, consulting and therapy services. Referrals are accepted through parents, professionals and agencies. The DEC staff consists of physicians, psychologists, early childhood and special education specialists, speech/language pathologists, occupational and physical. An interdisciplinary approach is used with a team of appropriate professionals to meet individual children’s needs.
Multiple Sclerosis Resources of CNY P.O. Box 237 6743 Kinne St. E. Syracuse, NY 13057 315-438-4790; 1-800-975-2404 msrofcny@msrofcny.org www.msrofcny.org
Founded in 1988, this organization
SENIOR CITIZEN HOUSING APPLICATIONS NOW BEING ACCEPTED.
SIMEON DEWITT
150 E. 1st St. Oswego, NY 13126 315-343-0440
TOWPATH TOWERS 100 Rochester St. Fulton, NY 13069 315-598-4700
SPRINGBROOK APARTMENTS 4920 N. Jefferson St. Pulaski, NY 13142 315-298-6101
THE FOLLOWING SERVICES ARE INCLUDED IN YOUR RENT • Trash Collection • New Appliances • Bus for shopping/groceries • Heat, Electricity & Hot Water • Snow Removal & Lawn Care • Planned Activities • All repairs & maintenance Preference given for veterans & spouses of veterans
Equal Housing Opportunity Supervised by NYS DHCR
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161 Delaware Avenue Delmar, New York 12054-1310 518-549-0200; Abuse Line 855-373-2122 www.justicecenter.ny.gov
Aims to protect the rights of people with disabilities in New York State. People with special needs shall be protected from abuse, neglect and mistreatment. This will be accomplished by assuring that the state maintains the nation’s highest standards of health, safety and dignity; and by supporting the dedicated men and women who provide services.
Next Step Program
215 Bassett St. Syracuse, NY 13210 315-472-4404 info@developmentalevaluationcenter.com www.developmentalevaluationcenter.com
Next Step is a program designed to help families begin navigating the journey of caring for their child with a developmental disability by providing important support and direction. The Next Step Program supports families in Onondaga County and the surrounding area by offering up to three home visits and/or telephone consultations to help parents as well as providing information packets to parents with resources, treatment approaches and local community services for Central New York.
Office of Temporary and Disability Assistance 40 North Pearl St. Albany, NY 12243 1-800-342-3009 nyspio@otda.ny.gov www.otda.ny.gov
The Office of Temporary and Disability Assistance (OTDA) is responsible for supervising programs that provide assistance and support to eligible families and individuals. OTDA’s functions include: Providing temporary cash assistance; providing assistance in paying for food; providing heating assistance; overseeing New York State’s child support enforcement program; determining certain aspects of eligibility for Social Security Disability benefits; supervising homeless housing and services programs; and providing assistance to certain immigrant populations.
Onondaga County Health Department-Early Intervention/ Special Children’s Services 421 Montgomery Street Syracuse, NY 13202 315-435-3230
www.ongov.net/health
This department assists young children with developmental and physical disabilities, including speech and walking difficulties.
Parent to Parent of New York State 1-800-971-1588 www.parenttoparentnys.org
Parent to Parent of New York State builds a supportive network of families to reduce isolation and empower those who care for people with developmental disabilities or special healthcare needs to navigate and influence service systems and make informed decisions. Serves the counties of Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga and Oswego.
Parents of Special Children 808 West Broadway Fulton, NY 315-297-4438 ericagiblin.psc@gmail.com see their Facebook page
This family-support organization offers services to developmentally disabled persons and their families. Families are assisted with the costs of respite care and the purchase of goods related to the person’s disability. Also offered are information and referral, parent networking and parent workshops.
Person to Person – Citizen Advocacy Office
Onondaga County 7000 E. Genesee Street, D Building Fayetteville, NY 13066 315-445-7903 Oswego County 157 East First Street Suite #9 Oswego, NY 13126 315-593-2303 www.ppcadvocacy.org
Unpaid volunteers work as advocates for developmentally disabled individuals at risk of social isolation. Person to Person finds people who will share a visit to the mall, an ice cream, a walk around town, an hour or two of caring. This advocate is supported by the Citizen Advocacy office to see the individuals’ needs are met.
Self-Direct Inc.
43 Oswego St. Baldwinsville, 13027 315-635-5374; 1-877-540-1977 www.selfdirectinc.com
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Serves people with traumatic brain injury (TBI) with a wide variety of services including, independent living skills training and environmental modifications, intensive behavioral program, home and community support services, community integration counseling. Client must be referred through the TBI waiver program.
Disabled – Accessibility Modification Advocacy and Accessibility Programs (through Arise) Onondaga County 635 James St. Syracuse, NY 13203 315-472-3171 TTY: 315-479-6363 Oswego County 9 Fourth Ave. Oswego, NY 13126 315-342-4088 TTY: 315-342-8696 www.ariseinc.org
On-site evaluations and recommendations addressing accessibility issues in residential, community and business facilities. Programs includes: Accessibility Resource Center, ADA Accessibility Evaluations, Advocacy Groups, Home Modifications Program, Medical Equipment Loan Closet, Ramp Construction Assistance, Systems Advocacy. Funded in part by a grant from the Central New York Community Foundation.
Central New York Developmental Disabilities Regional Office (CNYDDRO) 187 Northern Concourse N. Syracuse, 13212 315-473-6978 www.opwdd.ny.gov
Provides technology evaluations and information on adaptive equipment and possible funding sources.
Medical Equipment Loan Closet through Arise Onondaga County 635 James St Syracuse, New York 13203 Richard Wood, Accessibility Program Coordinator 315-671-2927 rwood@ariseinc.org Oswego County Jim Cronk, Peer Advocate 315-342-4088, ext. 211 jcronk@ariseinc.org
Cayuga/Seneca County Lorraine Goff 315-255-3447 ext. 322 lgoff@ariseinc.org www.ariseinc.org Madison County Jennifer Lea, Independent Living Advocate 315-363-4672 ext. 228 jlea@ariseinc.org
The Medical Equipment Loan Closet is a free resource through Arise for the Central New York community that provides adaptive equipment for loan during temporary times of need. The closet has a variety of walkers, crutches, canes, wheelchairs, shower and tub benches of different designs, shower chairs, and other specialized types of medical equipment. To find out if they have a specific item you need, please call.
Project Adapt (at AccessCNY) 1603 Court St. Syracuse, 13208 315-455-7591 info@accesscny.org www.accesscny.org
Project Adapt, an Assistive Technology (AT) program offers assistance with many types of technology including adaptive toys. Adaptive toys for disabled children are very expensive, often five times as much as a typical toy. Families can borrow adaptive toys for free. Augmentative communication devices, seating and positioning equipment, and environmental modifications are also available. Training and support services are available to ensure the best use of technology for greatest independence at home, in school, at work and in the community. Project Adapt also provides people with an opportunity to try out equipment before reaching a final decision on the best match.
Disabled – Recreation Advanced Strategy Adventures
Lloyd Weigel, President/Co-founder 7703 Kirkville Rd. Kirville NY 13082 315-656-9050 Willi2117643@gmail.com www.advancedstrategiesadventures.org
Advance Strategy Adventures is a 501(c) (3) nonprofit with the goal of giving everyone, regardless of their physical abilities, the chance to enjoy the outdoors. Whether it be the water or the woods our aim is that anyone be able to enjoy their passion for nature—either for the peace and quiet, the exhilaration, or to see and feel the
colors of nature. The group provides physically challenged, elderly and youth, the opportunity to fish or hunt on free guided trips with transportation and necessary gear provided if needed at no costs to the participants.
Arise and Ski
635 James St. Syracuse, NY 13203 315-671-3094 ski@ariseinc.org www.ariseinc.org/recreation-art/arise-ski
ARISE & Ski uses individualized instruction and adaptive ski equipment to help skiers of all levels and abilities hit the slopes each year. Each year, ARISE & Ski gives lessons to individuals with various disabilities including: spinal cord injuries, spina bifida, muscular dystrophy, all developmental disabilities, traumatic brain injuries, cerebral palsy, Down syndrome, autism, Lowe syndrome, behavioral disorders, vision impairments, and many others. People of all ages, all abilities, and all skiing levels are welcome. Lessons are offered every Saturday and Sunday for six weeks starting in early January. Students can register for a lesson in the morning or afternoon. All lessons are free and held at Toggenburg Mountain Winter Sports Center in Fabius.
Heritage Farm
participants self-confidence and enhance their sense of self-worth, thereby enabling them to better integrate themselves fully into society and act as their own advocates.
New York State DEC Special License Unit
625 Broadway Albany NY 12233 518-402-8985 SpecialLicenses@dec.ny.gov People with Permanent or Military Disabilities
Residents with permanent disabilities are eligible for an Access Pass granting free access to parks, historic sites and recreational facilities operated by DEC or OPRHP. There are discounts on campsites and cabin rental areas too. Group Access Passes are also available. Hunters and fisherman with disabilities may qualify for special discounted or free licenses. Non-ambulatory hunters may qualify for permits that allow them to hunt from their automobile and also access designated roads on state land. DEC’s Accessible Recreation page, www.dec.ny.gov/outdoor/34035. html, will help you find information on all of DEC’s accessible recreation areas.
Special Olympics – Central New York Region 6315 Fly Road East Syracuse, NY 13057 315-314-6839 www.specialolympics-ny.org/central/
3599 State Route 46 Bouckville, NY 13310 315-893-1889 www.heritagefarminc.org
Founded in 1985, Heritage Farm is a working farm designed specifically for those with intellectual and developmental disabilities. Services include group day and community habilitation, respite, recreational and after-school services, supported employment, service coordination, children’s summer program, and self-advocacy. Serving individuals throughout Madison County and its surrounding areas.
Move Along, Inc.
P.O Box 83 Baldwinsville, NY 13027 Sean Callen, President 607-327-2039 Sean_Callen@movealonginc.org www.movealonginc.org
This organization provides year-round sports training and athletic competition in a variety of Olympic-style sports for all children and adults with intellectual disabilities, including mental retardation, giving them continuing opportunities to develop physical fitness, demonstrate courage, experience joy, and participate in a sharing of skills and friendship with their families, Special Olympics athletes and the community. The Central office serves Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga and Oswego counties.
Education and Prevention
The mission of Move Along Inc. provides adapted recreational opportunities for people who live with disabilities in Central New York. By offering an array of athletic and artistic programming and opportunities for peer-to-peer support, Move Along Inc. will help build and develop
Alcohol Drug Abuse Prevention Education Program (ADA - PEP) 6820 Thompson Road Syracuse NY 13221 Jessica Whisher-Hehl 315-433-2661 jhehl@ocmboces.org www.ocmboces.org
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ADA-PEP is a school-based substance abuse prevention program that provides school districts with information, education and counseling services at the elementary, middle school and high school levels. It includes 42-full and part-time counselors in 17 school districts in Onondaga and Madison Counties. Free.
Community-Wide Drug-Free Coalition/Prevention Program 677 S. Salina St. Syracuse NY 13202 315-479-1140 antidrug-commission@hotmail.com www.SyracuseDrugFree.com
A prevention program that promotes awareness of the dangers of substance abuse. Acts as a catalyst for new approaches to address drug and alcohol abuse in Syracuse and Onondaga County including education, targeted programming and community forums.
Lifestyles Center
1 Rudolph Road Oswego, NY 13126 315-312-5648 lifestyle@oswego.edu www.oswego.edu/lifestyles-center/
Provides a prevention program that promotes low-risk choices for students and reflects the attitudes, behaviors, and values of healthy lifestyles for Oswego County youth. Peer Educators are trained to facilitate on-campus and off-campus presentations that deal with alcohol and other drugs, general wellness, violence prevention, and sexual health. Other services include street outreach, resource and information library, video library, pamphlets, brochures and periodicals.
Prevention Network
906 Spencer St. Syracuse, New York 13204 315-471-1359 www.preventionnetworkcny.org
Prevention Network is a nonprofit agency that educates, trains, and provides prevention services and education pertaining to substance use, abuse, and addictions to the Central New York community. The agency assists individuals, families, schools and businesses through helpful information and training, anonymous referrals and support services to assure positive outcomes.
Prevention Services
Oswego 53 E. Third St. Oswego NY 13126 315-342-2370, Oswego; 315-598-6707, Fulton www.cocoaa.org/prevention.html Fulton 4 Tower Drive Fulton, NY 13069 315-598-6707
Provides alcohol and other drug information to children in grades kindergarten through 12 and staff development training and resource sharing with other community organizations. Offers evidence-based programs for youth who are at risk or already involved in dangerous addictive behaviors. Serves Oswego County.
Tobacco Free Network (TFN) 317 W. First St. Suite 111 Oswego, NY 13126 315-343-2344 info.icpoc@gmail.com www.icpoc.org/tobacco
Utilizes local outreach opportunities
Free and Subsidized Health Clinics Amaus Medical Services 259 East Onondaga Street Syracuse, NY 13202 315-424-1911
Amaus Medical Services at Cathedral is a walk-in interim primary care facility for persons who are without insurance and with limited access to health care. The doctors and staff provide a compassionate system of health management for many common diseases as well as sick visits.
Federally Qualified Health Centers Cayuga County East Hill Family Medical, Inc 144 Genesee St. Auburn, NY 13021 315-253-8477 Onondaga County Syracuse Community Health Center 819 South Salina Street Syracuse, NY 13202 315 476-7921 http://schcny.com/ Oswego County
Northern Oswego County Health Services, Inc.
61 Delano St. Pulaski, NY 13142 Fulton Health Center 510 South Fourth Street Suite 600 Fulton, NY 13069 315 592-3500
Mexico Health Center 5856 Scenic Ave Mexico, NY 13114 315- 963-4133
School Based Health Center @ APW Elementary 640 County Route 22 Parish, NY 13131 315-625-5213
School Based Health Center @ APW High School 639 County Route 22 Parish, NY 13131 315-625-5213
The Center for Reproductive Health at Oswego
School Based Health Center
Parish Health Center
School Based Health Center
10 George Street, Suite 200 Oswego, NY 13126 315-342-0888 10 Carlton Drive Parish, NY 13131 315-625-4388
Phoenix Health Center 7 Bridge Street Phoenix, NY 13135 315-695-4700
Pulaski Health Center 61 Delano St. Pulaski, New York 13142 315- 298-6564
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@ Lura Sharp Elementary 2 Hinman Road Pulaski, NY 13142 315-298-2570 @ Mexico Middle School 16 Fravor Road Mexico, NY 13114 315-963-8400 ext. 4208
School Based Health Center
@ Pulaski Middle-Senior High School 4624 Salina Street Pulaski, NY 13142 315-298-269
School Based Health Center @ Sandy Creek School 124 Salisbury Street
with community members to eliminate exposure to second hand smoke, decrease social acceptability of tobacco use, reduce tobacco displays in local retail environments and create greater access to smoke free playgrounds, parks, businesses and multi-unit housing.
of sound for both work and recreational activities is given. A variety of hearing protection devices are available to address specific situations.
American Red Cross
Francis House
See AGENCIES Page 52
Hearing Care dB Audiology Associates, PC 5992 E Molloy Road Syracuse, NY 13211 315-410-1295 dBaudiologyassociatescny.com
Doug Brown has been providing audiology services in Central New York for more than 40 years. If a hearing loss exists, a plan is developed with patients to minimize its affects. This may entail referring patients back to their physician, providing treatment for tinnitus (ringing in the ears), determining if hearing aids are appropriate, and which devices are best for that patient. Information on preventing hearing loss from exposure to high levels
Hospice
als at a time. Its primary focus is hospice care for people with AIDS. Care includes recuperative or hospice care, supportive housing and emergency assistance. All services are free.
Friends of Oswego County Hospice 44 E. Bridge St., Suite 204B PO Box 102 Oswego, NY 13126 315-343-5223 www.friendsofhospice.org
108 Michaels Ave. Syracuse, NY 13208 315-475-5422 www.francishouseny.org
Offers a place where people with terminal illnesses can die with dignity while experiencing the unconditional love of God. Must be in last six months of life, having a level of care that can be safely managed, and is in need of a home. Caregivers are available 24 hours a day to assist residents.
Friends of Dorothy House
212 Wayne Street Syracuse NY Contact through Facebook Page
Friends of Dorothy House is a non-profit Catholic Worker house which provides love and support for one or two ill individu-
The Friends of Oswego County Hospice is a not for profit agency that supports Oswego County Hospice through public awareness activities and financial assistance. Community contributions, memorial donations and foundation gifts make it possible for Hospice to provide services regardless of a patient’s ability to pay. These donations make it possible for the Friends of Hospice to help patients and their families who are experiencing financial difficulties and to provide the extra resources necessary so patients and their families can make the most of their final moments together.
Free and Subsidized Health Clinics Sandy Creek, NY 13145 315-387-6815
Pulaski Dental
61 Delano Street Pulaski, NY 13142 315-298-6815
under a governing board that includes patients. Federally Qualified Health Centers may be Community Health Centers, Migrant Health Centers, Health Care for the Homeless, and Health Centers for Residents of Public Housing.
Fulton Dental
Poverello Health Center
School Based Health Center Dental
Assumption Church’s Poverello Health Center offers free medical care to people without medical insurance in the Central New York area. It is staffed by volunteer physicians, nurse practitioners and nurses, as well as a chiropractor and optometrist by appointment. Physical examinations for pre-employment and college/vocational schools are available by appointment only. The health center provides clients with Prescription Assistance through the various pharmaceutical companies. diabetic Teaching, dietary counseling, social service counseling, and hypertension monitoring are also offered. diabetic and hypertension workshops and a health management fair providing health assessment screening are held each year too.
510 South Fourth Street Suite 600 Fulton, NY 13069 315-297-4760 @ Sandy Creek School 124 Salisbury Street Sandy Creek, NY 13142 315-387-3620
School Based Health Center Dental @ Fairgrieve Elementary School 716 Academy Street Fulton, NY 13069 315-593-5550
Federally Qualified Health Centers are community-based health care providers that receive funds from the HRSA Health Center Program to provide primary care services in underserved areas. They must meet a stringent set of requirements, including providing care on a sliding fee scale based on ability to pay and operating
808 North Salina Street Syracuse NY 13208 315-423-0001
Rahma Health Clinic 3100 S Salina St Syracuse, New York 315-565-5667
The Rahma Health Clinic offers primary care and preventative care services for acute and chronic conditions, routine diagnosis and treatment of illnesses, conditions and injuries, screening, counseling, and medication monitoring. All visits to the Rahma clinic are by appointment only and all who are uninsured are welcome to utilize the clinic.
Rural & Migrant Ministry 15 Stewart Street P. O. Box 192 Richland, NY 13144 315-298-1154 rmmoc@myoswego.com
Serves the underserved residents of Oswego County with a weekly medical clinic. Supports persons in their efforts to become self-sufficient in order to be agents of their own development. Serves in collaboration with other county services.
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Hospice of CNY
990 Seventh North St. Liverpool, NY 13088 315-634-1100; 315-266-1943 info@hospicecny.org www.hospicecny.org
Hospice of Central New York is a community resource at the end of life, providing comprehensive comfort care to patients and families through interdisciplinary services, bereavement counseling, education and collaboration. They serve patients and their caregivers in Onondaga, Oswego, Cayuga and Madison counties.
Hospice of the Finger Lakes
1130 Corporate Drive Auburn, NY 13021 315-255-2733 tkline@hospiceofthefingerlakes.org www.hospiceofthefingerlakes.org
Hospice of the Finger Lakes offers compassionate guidance and supportive services, providing quality of life with dignity in a comforting home setting, to terminally ill persons and those who love and care for them.
Oswego County Hospice
70 Bunner St. Oswego NY 13126 315-349-8259 HealthDept@oswegocounty.com Oswegocounty.com/health/hospice.html
Offers home care for terminally ill persons in Oswego County who are no longer receiving aggressive or curative medical care. Promotes comfort and a personal sense of control on a person‘s quality of life. Provides nurse visits, counseling, pastoral visits, physical, occupational and speech therapies, and home health aides. Assists patient‘s families with support and services, as needed, offers bereavement counseling and provides a 24-hour nurse available for consultation.
Hotlines 211CNY
211 1-844-245-1922 211cny.com
Locating basic resources such as food, shelter, employment, or health care may mean calling dozens of phone numbers, then struggling through a maze of agencies and services to make the right connections. The 211 system helps residents find resources by dialing a simple three-digit number. In July 2000 the Federal Communications Commission
assigned the three-digit dialing code 2-1-1 for the exclusive purpose of providing widespread access to community information and referral services. 211 CNY brings together organizations in the community to better serve the residents of five counties: Onondaga, Oswego, Jefferson, Lewis, and St. Lawrence. 211 is a helpful starting point for areas with small fragmented rural communities that may not be as connected as bigger cities. Under a simple, easy to remember, three-digit phone number, updated information is kept under national standards, and the call or use of the database is free and available 24/7.
Adelphi New York Statewide Breast Cancer Hotline and Support Program Adelphi University School of Social Work 1 South Ave. PO Box 701 Garden City, NY 11530 1-800-877-8077; 516-877-4320 breastcancerhotline@adelphi.edu Breast-cancer.adelphi.edu
This hotline provides information, referrals and support to women who have breast cancer or anyone with concerns about breast cancer. The hotline is staffed by 100 volunteers (mostly breast cancer survivors) and social-work staff who are professionally trained and supervised.
Abuse & Assault Hotline
Service to Aid Families (SAF) 315-342-1600; 315-342-7618; 1-877-3427618 SAF Advocate Office 125 Mary Walker Health Center Oswego, NY 13126
SAF is the domestic violence and rape crisis program for Oswego County and has provided crisis, supportive, advocacy and educational services throughout Oswego County for more than 30 years. Provides crisis intervention and support for victims of domestic violence, dating violence, sexual assault, stalking or other violent crimes; people experiencing a housing crisis or difficulty meeting basic needs; people experiencing other types of crisis.
Boys Town National Hotline 1-800-448-3000 1-800-448-1833 (TDD line) Text VOICE to 20121 Or chat at: www.boystown.org/hotline
The Boys Town National Hotline is available 24 hours a day, 365 days a year. The Boys Town mission is to offer at-risk children and families the love, support and
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education to succeed. The Christian-based organization believes that every child and family has the potential to thrive, regardless of background and circumstances. Specially trained counselors, including training in preventing suicide, are available as well as translation for more than 140 languages.
Contact Community Services – Suicide Prevention Hotline Onondaga County 315-251-0600 Cayuga County 1-877-400-8740 www.contactsyracuse.org
Confidential, anonymous, free 24-hour telephone counseling, suicide prevention and crisis counseling. Online emotional support, crisis intervention and suicide prevention. Live chat is available 24/7.
Domestic Violence Hotline
1-800-942-6906 (Multi-languages available) 711 for deaf/hard of hearing www.nyscadv.org/find-help/
Callers receive information and referrals to shelters, safe homes, counseling, support groups from the battered and formerly battered, legal assistance, referral to child abuse hotlines, elder abuse services and local social services departments.
Emergency Family Crisis Hotline Dial 211
Twenty-four hour crisis hot line, 24-hour availability, 365 days a year. Emergency and crisis interventions with case management, outreach and after care.
Help Restore Hope Center
Liberty Resources, Inc. 218 Liberty Street Oneida, NY 13421 1-855-966-9723 www.HelpRestoreHopeCenter.org www.liberty-resources.org
Liberty Resources Help Restore Hope Center provides free and confidential services to those affected by sexual assault, domestic violence or other violent crimes in Madison and Chenango Counties and surrounding communities. The 24-hour hotline is staffed by trained volunteers. A six-bed safe dwelling provides confidential housing in addition to advocacy and support from a team of trained staff professionals. Short-term counseling and assistance with legal orders of protection are also provided.
Liberty Resources Mobile Crisis www.liberty-resources.org Onondaga County Adults: 315-251-0800 Youth: 315-463-1100 Madison County 1-800-721-2215 Cortland County 607-756-3771 Cayuga County 315-253-0341 Oswego County 315-251-0800
The Liberty Resources Mobile Crisis Team responds to individuals in crisis, over the phone or in person, in order to reduce emergency room visits and ensure everyone receives the proper care. Our team of professionals are highly trained in mental health crisis management and suicide prevention. Mobile crisis teams can provide mental health engagement, intervention and follow-up support to help overcome resistance to treatment. Mobile Crisis offers a range of services, including: assessment, crisis intervention, supportive counseling, information and referrals, including referrals to community-based mental health services. Clinicians are available Monday–Friday 5 p.m.–midnight / weekends and holidays 6 a.m.–midnight.
National Domestic Violence Hot Line
1-800-799-7233 TTY: 1-800-787-3324 Videophone for Deaf 9a.m. to 5 p.m. M-F: 1-855-7223; TTY 1800-787-3224 www.thehotline.org
Responding to calls 24/7, 365 days a year, this hotline provides confidential, one-on-one support to each caller, offering crisis intervention, options for next steps and direct connection to sources for immediate safety for women, men, children and families affected by domestic violence. Its database has more than 5,000 agencies and resources in communities all across the country. Offers bilingual advocates and a language line with translations in 170+ different languages.
ones by providing non-judgmental and non-directive crisis intervention. Information and referral is given and agencies can be phoned for further services. Free bus tickets can also be provided for youth who would like to return home.
NYS Justice Center for the Protection of People with Special Needs Hotline 1-855-373-2122 711, 1-855-373-2122 (TTY)
The Justice Center operates a centralized, statewide toll-free hotline and incident reporting system that receives and tracks allegations of abuse and neglect 24 hours a day, seven days a week. Reports
are made by service providers and others who are mandated reporters as well as by any individual who witnesses or suspects the abuse or neglect of a person with special needs.
New York State HIV/AIDS Counseling Hotline
1-800-872-2777 1-800-369-2437 (TDD) 1-800-233-SIDA (Spanish language hotline) 1-800-541-2437 (AIDS)
This hotline offers trained counselors who answer questions, assess risk, assist in prevention strategies and discuss a wide variety of issues. It also offers referrals to testing sites, community service programs,
LIBERTY RESOURCES Behavioral Health & Human Services
adults, children & families HELPING PEOPLE improve their
quality of life through individualized, progressive community-based services. We believe that everyone deserves the right to be heard, to be seen, and to make decisions about their own lives. Crisis stabilization Programs integrated HealtH Care beHavioral HealtH serviCes integrated Care management CHild & adolesCent serviCes liberty Post early intervention intelleCtual disabilities serviCes
National Runaway Switchboard 3141 B N. Lincoln Ave. Chicago, IL 60657 1-800-RUNAWAY (1-800-786-2929) Email: www.1800runaway.org/crisisonline-services/ www.1800runaway.org
This hotline services runaway and homeless youth in crisis and their loved
POSITIVE CHANGE STARTS HERE 315.425.1004 www.liberty-resources.org 2019 CNY Healthcare Guide - 75
designated AIDS care facilities and other services.
Onondaga County Department of Social Services 421 Montgomery St. Syracuse, NY 13202 www.ongov.net/cfs/childwelfare.html Child Protective Services (CPS): 315-4352884 Child Abuse Report Hotline for general public: 315-422-9701; 1-800-342-3720
Poison Center, Upstate New York SUNY Upstate Medical University 750 E. Adams St. Syracuse, NY 13210 Hotline: 1-800-222-1222 Public Information: 315-464-5375 Office: 315-464-7078 www.upstate.edu/poison
This agency is responsible for 54 counties in Upstate New York. It provides
telephone management when poisoning occurs and supplies information regarding poisoning inquiries. It is also involved with educating the general population and health care professionals through outreach and also acts as a resource and referral service.
State Child Abuse and Maltreatment Register
Capital View Office Park 52 Washington St. Rensselaer, New York 12144-2796 518-473-7793 1-800-342-3720; 1-800-638-5163 (TDD/ TTY) 1-800-342-3720 (video relay system)
www.ocfs.ny.gov/main/cps/ Provides 24-hour a day services for the purpose of reporting cases of suspected child abuse anywhere in the state.
Suicide Prevention
Free Legal Clinics Cancer Legal Advocacy and Services Program (CLASP)
Legal Services of Central New York, Inc. 221 S. Warren St., Suite 300 Syracuse, NY 13202 1-877-777-6152; 866 475-9967 Text: 315-765-7121 CLASP@lscny.org www.lscny.org/clasp
CLASP is a nonprofit law firm founded in 1966 to provide free, civil legal assistance to low-income families and individuals in thirteen counties of Central New York. A project of Legal Services of Central New York, Inc. and the Frank H. Hiscock Legal Aid Society, CLASP serves clients residing in the counties of Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Otsego, and Oswego. Some of the projects cover more counties.
Children’s Rights and Family Law Clinic Office of Clinical Legal Education Syracuse University College of Law Dineen Hall 950 Irving Avenue Syracuse, 13244-6070 315-443-4582; 1-888-797-5291 law.syr.edu/academics/clinicalexperiential/clinical-legal-education/ childrens-rights-family-law-clinic
Law students, supervised by a practicing attorney, represent children and families in cases dealing with education
rights; school disciplinary and suspension hearings; special education; custody/ guardianship; and other issues. Free if eligible.
Elder Law Clinic
Syracuse University College of Law, Dineen Hall 950 Irving Avenue Syracuse, 13244-6070 315-443-4582, 1-888-797-5291 law.syr.edu/academics/clinicalexperiential/clinical-legal-education/elderlaw-clinic/
The Elder Law Clinic offers free legal services to persons 60 and older. Law students, supervised by a practicing attorney, represent elderly clients in cases involving health insurance (Medicare, Medicaid, and private insurance), access to medical care, advance directives, social security issues, consumer law, housing law and more. New cases accepted between September and March and is dependent upon case load.
Franciscan Ministries Legal Referral Clinic 804 North Salina Street Syracuse NY 13208 315-423-9961
Gives free legal aid and referrals to people who can’t afford an attorney. Service is provided by a volunteer lawyer. Hiscock Legal Aid 351 S. Warren St. Syracuse, NY 13202
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1-800-273-TALK (8255) suicidepreventionlifeline.org
The lifeline provides 24/7 free and confidential support for people in distress. It also provides prevention and crisis resources for anyone and best practices for professionals.
Vera House
723 James Street Syracuse, NY 13203 315-468-3260 (24-hr. Crisis and Support); 315-484-7263,(TTY during business hours) www.verahouse.org
Vera House is a comprehensive domestic and sexual violence service agency providing shelter, advocacy, and counseling services for women, children & men, education and prevention programs and community coordination. It provides emergency shelter, counseling and outreach services and prevention programming.
315-422-8191 mail@hlalaw.org www.hiscocklegalaid.org
Hiscock Legal Aid Society is a not-forprofit charitable organization that provides free legal assistance to the residents of Onondaga County whose families are unable to afford private counsel. No age restriction.
Legal Aid Society of Mid-NY www.lasmny.org
Utica (serves Madison County) 268 Genesee Street Utica, New York 13502 315 793-7000 Oswego (serves Oswego county): 108 W. Bridge St. Oswego, NY 13126 315-532-6900 Syracuse (serves Cayuga and Onondaga counties): 221 S. Warren St., Suite 310 Syracuse, New York 13202 315-703-6600
The Legal Aid Society of Mid-New York, Inc. is a not-for-profit law office that provides free legal information, advice and representation to people who can‘t afford a lawyer. It only handles civil (non-criminal) legal problems and serves the counties of Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego and Otsego. It also serves farmworkers anywhere in New York state.
Housing / Homeowner Assistance A Tiny Home For Good, Inc. ATinyHomeforGood.org/contact www.ATinyHomeforGood.org alunetta@atinyhomeforgood.org
A Tiny Home for Good Inc. is a nonprofit in the Syracuse community that builds and manages tiny homes on vacant city lots. The homes are 300 square feet and are equipped with all the amenities of a regular home. Each home is rented to one individual who has faced homelessness. Rent is determined on a sliding scale dependent on the resident’s income. Each resident is connected with a professional care manager through a partnership with several care management organizations in the Syracuse area.
Help Restore Hope Center
218 Liberty Street Oneida, NY 13421 1-855-966-9723 www.HelpRestoreHopeCenter.org
Liberty Resources Help Restore Hope Center provides free and confidential services to those affected by sexual assault, domestic violence or other violent crimes in Madison County and surrounding communities. A six-bed safe dwelling provides confidential housing in addition to advocacy and support from a team of trained staff professionals. Short-term counseling and assistance with legal orders of protection are also provided.
Home HeadQuarters 538 Erie Blvd., Suite 100 Syracuse, NY 13204 Phone 315-474-1939 info@homehq.org www.homehq.org
Home HeadQuarters is a not-for-profit organization committed to creating housing and related opportunities that improve the lives of underserved Central and Upstate New York people and revitalize the communities in which they live. Established in 1996, Home HeadQuarters offers nationally certified homebuyer education for first-time homebuyers, financial and homeownership counseling, foreclosure prevention and real estate planning and development. Home HeadQuarters is also one of the largest regional providers of affordable home and energy improvement loans and grants to area homeowners.
Lead Poisoning Control Program Onondaga County John H. Mulroy Civic Center, 9th Floor 421 Montgomery St.-9th FLoor Syracuse, NY 13202 315-435-3271 LeadFreeKids@ongov.net ongov.net/health/lead
Free Legal Clinics Legal Services of Central New York 221 South Warren Street Suite 300 Syracuse, New York 13202 315-703-6500; 866-475-9967 Text: 315-765-7121 http://www.lscny.org/
A nonprofit law firm founded in 1966 to provide free, civil legal aid to low-income families and individuals in thirteen counties of Central New York. Provides legal help in Cayuga, Cortland, Herkimer, Madison, Onondaga, and Oswego counties.
Syracuse University College of Law 950 Irving Avenue Dineen Hall Syracuse NY 13244 315 443-4582; 888-797-5291 https://law.syr.edu/academics/clinicalexperiential/legal-assistance
Provides Free bankruptcy clinic, children’s rights and family law clinic, community development law clinic, criminal defense clinic, disability rights clinic, elder and health law clinic, low income taxpayer clinic, securities arbitration and consumer law clinic, and Wohl Family Veterans Legal Clinic.
McMahon/Ryan Child Advocacy Center 601 E. Genesee St. Syracuse, NY 13202 315-701-2985 www.mcmahonryan.org
Founded in 1998, the McMahon/ Ryan Child Advocacy Center is a nonprofit organization dedicated to ending child abuse through intervention and education. The organization offers a safe, child-friendly process for abused children and their families, supported by a committed, professional team specializing in the investigation, prosecution and treatment of child abuse.
New Justice Conflict Resolution Services Inc. Cortland County 45 Crandall St Cortland, NY 14851 315-886-2805
through its programming in three Central New York Counties – Onondaga, Oswego and Cortland. Mediation services are available to youth involved in school, family or peer conflicts.
Vera House Monday Night Legal Clinic 723 James Street Syracuse, NY 13203 315-425-0818 www.verahouse.org info@verahouse.org
Offers consultations with attorneys who are knowledgeable about legal issues related to domestic violence. Call to make an appointment.
Onondaga County 400 Leavenworth Avenue Suite 100 Syracuse, NY 13204 315-471-4676
Volunteer Lawyers Project
Oswego County 172 East Bridge Street Oswego, NY 13126 315-343-8370 www.newjusticeservices.org
New Justice Conflict Resolution Services is an organization dedicated to the constructive resolution of interpersonal and small group conflicts. Through its alternative dispute resolution intervention services, New Justice offers mediation, arbitration, youth court, and process facilitation as avenues of dispute settlement
221 South Warren Street Suite 200 Syracuse, NY 13202 315-471-3409 info@onvlp.org www.onvlp.org A 501 (c) (3) nonprofit made up of volunteer attorneys and law students who offer free legal information, assistance and representation in civil matter to low-income people. Attorneys practice in trusts, estates and elder law, provide assistance with pro se filings for safe deposit boxes, small estates, and 17-A guardianships, as well as consultations regarding any other trusts, estates and elder law issues, among other matters.
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The Onondaga County Lead Poisoning Control program works to protect children from lead poisoning by: Inspecting rental properties and homes built before 1978; providing blood lead screening tests; following up with families whose children need testing; and providing case management for children with lead poisoning. Financial assistance may be available to homeowners for lead risk reduction work.
Operation Northern Comfort info@operationnc.org www.operationnc.org
Operation Northern Comfort is a nonprofit, volunteer group from Central New York committed to serving the surrounding communities by providing, labor, donations and support in any time of need. The organization serves its neighbors by doing anything from delivering furniture, painting a room to organizing a fundraiser. The volunteers at Operation Northern Comfort will do whatever they can to help.
Peace Inc. Energy & Housing 217 S. Salina Street, 2nd floor Syracuse, NY 13202 315-470-3315 enegy@peace-caa.org www.peace-caa.org
Energy & Housing works to help reduce utility bills for families by making households more energy efficient. This program offers a grant to provide energy conservation measures for income-eligible homeowners and renters. Its Our New York State Energy $mart Programs include: the Weatherization Assistance Program; EmPower New York; and the Multi-Family Performance Program.
Syracuse Habitat for Humanity 308 Otisco Street Syracuse, NY 13204 315-422-2230 www.syracusehabitat.org adminassist@syracusehabitat.org
Syracuse Habitat for Humanity is an affiliate of Habitat for Humanity International, a nonprofit ecumenical agency, whose mission is to eliminate substandard housing in the world by working with God and people everywhere. Syracuse Habitat for Humanity has built or renovated 70 homes since 1986 through all-volunteer donations of money, labor and materials. Homes are sold to partner families at no profit and are financed for no interest and a 30-year term. Homeowners must volunteer 300 hours of labor and put down a $1,000 down payment on the house.
Weatherization Referral Assistance Program (WRAP) Central New York 421 Montgomery Street, 10th Floor Syracuse NY 13202 315-435-13202 www.ongov.net/aging/energy.html Provides comprehensive weatherization service and energy conservation education to the most needy elderly. Also distributes HEAP applications by mail to individuals 60 years of age and older. Eligibility: Individuals 60 years of age and older in Onondaga County who meet low-income guidelines.
Housing/Shelters Arbor House-Chemical Dependence Program
53 Hall Road Hannibal, NY 13074 315-598-4717 www.oco.org/home-for-dd-adults/justarbor-house
This facility is designed for adults recovering from any form of substance abuse. The facility provides a structured, homelike setting for up to 16 persons making the transition into abstinent living and provides trained assistance from resident staff.
Barnabas Shelter
Syracuse, NY 13202 315-475-9744 ext102 www.sasyr.org
A program of the Salvation Army, Barnabas House is a co-ed group facility offering short-term transitional housing for up to six older homeless youth.Youth may choose to live at Barnabas House for up to two to four weeks while working to resolve their own crises or preparing for their eventual independence. Of the 25 youth receiving housing each year, almost half are reunited with parents or family members upon discharge.
Barnabas Apartments 1941 S. Salina St. Syracuse, NY 13205 315-475-9744 www.sasyr.org
A program of the Salvation Army, Barnabas Apartments provide opportunities for seven homeless males to experience the full reality of living in their own apartments. Due to the severity and longevity of their homelessness, the youth that live in Barnabas Apartments typically do not have the option of reuniting with family members. These particular youth often
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remain involved in the program for up to 18 months, moving into the community upon discharge.
Booth House
3624 Midland Ave. Syracuse, NY 13205 1-800-660-6999; 315-417-7628 www.sasyr.org
A program of the Salvation Army, Booth House is a shelter and counseling service for runaway and homeless youth, ages 13-17 (those younger than 13 will be determined on a case-by-case basis). During times of crisis, youth are able to access shelter services for up to 60 days. Services may be initiated by contacting the 24-hour hotline, 315-435-8300. Booth House is certified to provide emergency housing through two distinctly different formats: a 15-bed group shelter and county-based “host families”. By offering these two different kinds of shelter options, Booth House is able to meet the unique needs of the vast majority of young people requiring services.
Catholic Charities Men’s Shelter 1074 S. Clinton St. Syracuse NY 13202 315-423-9137 www.ccoc.us
A multi-bed emergency evening shelter for homeless men. Dormitory style sleeping accommodations. Shower and laundry facilities. A light meal is served. Casework services are available for shelter residents interested in securing permanent housing. Eligibility: Homeless men 25 years of age and older. Application process: Walk-in after 5 p.m. No fee.
Catholic Charities Onondaga County 1654 W. Onondaga St. Syracuse, NY 13204 315-424-1800
Catholic Charities offers emergency assistance and shelter programs for men, women and children including supportive housing; relocation assistance for homeless or housing vulnerable individuals and families; emergency services; emergency shelter for men; emergency shelter for women.
Chadwick Residence
335 Valley Drive Syracuse, NY 13207 315-476-6554 info@chadwickresidence.org www.chadwickresidence.org
Professionally Serving the Healthcare Community Since 1986
On time and reliable curbside pick up Clean and safe, non-emergency medical transport
Door-through-door wheelchair service provided
W E ACC E P T : Contracts, Large & Small
New York State Medicaid
All Major Credit Cards
Medicaid Managed Care Plans (315) 437-0058 www.suburbantranspor t.com
Chadwick Residence is a nonprofit organization that provides transitional housing, permanent housing, case management and independent living skills education to women and children.
Dorothy Day House House of Providence 1654 W. Onondaga St. Syracuse, NY 13204 315-476-0617
A program of Catholic Charities, Dorothy Day House provides 24-hour emergency shelter for unaccompanied women of any age, and women with children (girls any age, boys up to 10 years old on a caseby-case basis) who are homeless or housing-vulnerable. Support services include advocacy, crisis counseling, casework, support groups, referral and assistance with relocation.
Christopher Community
990 James St. Syracuse, NY 13203 424-1821; 1-800-662-1220 (TDD/TYY) www.christopher-community.org
Christopher Community is a not-forprofit development and management company which specializes in promoting low-income housing and health facilities
for seniors, families and the disabled. It is staffed by professional management personnel skilled in all phases of management such as accounting, leasing, personnel, governmental reporting, building operations and the provision of social services to residents.
Exodus House
2610 S. Salina St. Syracuse, NY 13205 315-443-8555 info@exodus3ministries.org www.exodus3ministries.org
Under the auspice of Exodus 3 Ministries, Exodus House is a strength-based, solution-focused program for women. Through its residency program, women are assisted with the skills and resources necessary to rebuild their lives and develop healthy, sustainable relationships with their families, service providers, faith communities and the community at large. To enroll, women must be at least 18, homeless or in imminent danger of becoming homeless, free from drugs or alcohol for at least 24 hours prior to admission and willing to work toward becoming independent and establishing permanent housing. Women may stay at the residence for one year free of charge.
Kiesewetter Emergency Shelter Rescue Mission 155 Gifford St.. Syracuse NY 13202 315-472-6251 www.rescuemissionalliance.org
Provides 183-bed, state-licensed emergency shelter for men with 40 beds for women with access to meals, permanent housing, employment and spiritual assistance. Makes referrals for individuals with drug and alcohol issues. Case managers are available to provide assistance. Eligibility: Homeless individuals who are 18 years of age and older.
Rescue Mission, Auburn
51 Merriman Street Extension Auburn NY 13021 315-282-7195
The Auburn NY office of the Rescue Mission provides supportive housing for families who are experiencing homelessness or at risk of becoming homeless. It offers support for basic needs such as food and clothing. Case managers work with families to achieve their highest levels of stability and independence. They also assist families who are temporarily housed by Cayuga County Department of Health and Human Services to find permanent
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housing and connect with other key services.
Ronald McDonald House Charities of CNY 1100 E. Genesee St. Syracuse, NY 13210 315-476-1027 house@rmhcny.org www.rmhcny.org
Provides a home-away-from-home for families with children who are hospitalized with serious illness or injury. Ronald McDonald House Charities of CNY provide a continuum of care for the three area hospitals and affiliated clinics as well as Syracuse
area pediatric specialists. Those hospitals currently include Crouse Hospital, Golisano Children’s Hospital, and St. Joseph’s Hospital Health Center. The House is open 24 hours a day, 365 days a year.
Salvation Army Emergency Family Shelter 749 S. Warren St. Syracuse, NY 13202 315-479-1332 syracuseny.salvationarmy.org
The Salvation Army’s Emergency Family Shelter has 81 beds and 10 cribs and is a co-ed shelter, providing temporary emergency housing and counseling services
for homeless families of any configuration, including extended families, men with children, older male children and single women Crisis counseling, comprehensive social work support services and linkages to community resources are provided to secure and maintain permanent housing.
Salvation Army Women’s Shelter 1704 S. Salina St. Syracuse, NY 13205 315-472-0947
The Salvation Army’s Women’s Shelter provides temporary emergency housing for adult women without children, who have serious mental health problems and psychiatric disabilities. Crisis counseling, comprehensive social work support services, mental health services and linkages to community resources are provided to help the women obtain housing stability, income supports, mental health treatment and supportive services. The Women‘s Shelter has 15 beds.
Sarah Guesthouse
100 Roberts Ave. Syracuse, NY 13207 315-475-1747 Jen@sarahsguesthouse.org www.sarahsguesthouse.org
A community healthcare system built with exceptional people. A healthcare system without walls, Nascentia Health takes a holistic approach to patient care, addressing immediate needs, supporting positive long-term medical and lifestyle choices, and leveraging leading-edge in-home care approaches and technologies to promise more effective care. Specialties include: ○ ○ ○ ○ ○ ○ ○ ○
In-Home Nursing & Medical Services Home Health Aides & Elder Care Complete Cross-Continuum Care Management Community Health & Wellness Programs Transportation, Equipment & Innovative Technology Chronic Disease Management Managed Long-Term Care (MLTC) Plan Medicare Advantage Plan (HMO SNP)
Sarah House is a “home away from home” for out-of-town patients and families of patients seeking medical care in the CNY area. It offers lodging, transportation, meals and comfort to seniors, veterans, low-income families and families whose extended stay away from home may cause a financial hardship. Donation of $20 is requested, but no one is turned away for inability to pay.
Services to Aid Families
Oswego County Opportunities, Inc. Midtown Plaza, Lower Level Oswego, NY 13126 315-342-7532 www.oco.org/crisis-development
Programs offered include the abuse and assault hotline, crime victim assistance program, domestic violence program, rape crisis program, victim support project, school prevention program and community education. SAF provides emergency shelter for victims of domestic and sexual violence and advocacy to any individual.
Syracuse Teen Challenge 1050 West Genesee Street, Syracuse, NY 13204 Call 888.477.HOME
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nascentiahealth.org
124 Furman St. Syracuse, NY 13205 315- 478-4139 Newyorkteenchallenge.com
Syracuse Teen Challenge operates a
20-bed facility which serves the Western and Central New York area. Their program provides residential recovery to men ages 18 and older from all ethnic, socioeconomic and religious backgrounds.
Transitional Apartment and Parenting Center (TAPC)
667 S. Salina St. Syracuse, NY 13202 315-479-1330 https://syracuseny.salvationarmy.org/
The Transitional Apartments and Parenting Center (TAPC) is a 24-unit apartment complex providing long-term transitional housing, case management and parenting classes for homeless, pregnant and parenting adolescent girls, aged 16-21 (and their children).
Vera House
Literacy Coalition of Onondaga County
Literacy Resources
P.O. Box 2129 Syracuse, New York 13220 315.428.8129 vcarmody@unitedway-cny.org www.onliteracy.org
Literacy Volunteers of Oswego County Bldg 31, Fort Ontario 45 East Shuyler Street Oswego, NY 13126 315-342-8839 lvoswego@oco.org www.oco.org/education
This free literacy service provides confidential, tutoring of adults in basic English communication, literacy and math skills. LVOC partners learners with LVOC-trained tutors, one-to-one, to help them achieve their goals.
LCOC’s mission is to collectively build and support community initiatives that improve literacy levels across the lifespan in Onondaga County. LCOC is a partner with Dolly Parton’s Imagination Library, a free program that provides children from birth to age 5 (as long as their parent/ guardian lives in the eligible target area) a new, age-appropriate, book sent to them
Services for Better Health
723 James Street Syracuse, NY 13203 315-425-0818 www.verahouse.org
Vera House is a comprehensive domestic and sexual violence service agency providing shelter, advocacy, and counseling services for women, children & men, education and prevention programs and community coordination. It provides emergency shelter, counseling and outreach services and prevention programming. Vera House also offers a 24-hour support line at 315-468-3260; 315-484-7263 (TTY).
Internal Medicine Internal Medicine Office of Paul S. Cohen MD 1000 East Genesee Street, Suite 500 Syracuse, NY 13210 315 471-8388 www.paulscohenmd.com
This is a Syracuse-based primary care internal medicine practice that includes a laboratory on site and osteoporosis testing. It is closely affiliated with three major local hospitals: St. Joseph’s Hospital Health Center, Crouse Hospital and Upstate Medical University-University Hospital. The staff is comprised of Dr. Paul S. Cohen who was recognized as one of the best internists in CNY by the CNY Magazine and named to Best Doctors in America as well as Dr. Bonnie Koreff-Wolf, and Dr. Biby Rajan-George. Other professionals include Lana Gagne, Nurse Practitioner, and Lynn Neuburger, Mark Mazzye, Brynne Nosko, Brooke Binion and Kelly North, all physician assistants.
Did you know… OCO provides a variety of health-related services to meet community needs, such as nutritional assistance through senior meals, summer food programs for youth, and Women, Infants & Children (WIC); health education and outreach; education and support for cancer screenings; reproductive health services; migrant and seasonal farm worker health services; assistance in navigating the health insurance marketplace; crisis services for those experiencing violents; a chemical dependence/addiction recovery program, and more!
239 Oneida Street, Fulton, NY 13069 315-598-4717 www.oco.org 2019 CNY Healthcare Guide - 81
at their home each month until their fifth birthday. Currently, Imagination Library is available to all children under the age of 5 who live within Onondaga County.
Literacy Coalition of Oswego County, Inc.
315-558-3763; 315-343-7681 mikeegan@twcny.rr.com jspaulding@palltimes.com www.oswegocounty.com/literacyco/
The Literacy Coalition of Oswego County is a growing coalition of more than 36 local organizations dedicated to improving literacy in Oswego County, addressing literacy needs of people of all ages. Areas covered include literacy, workforce literacy, computer literacy, health literacy and financial literacy.
ProLiteracy, Inc.
101 Wyoming Street Syracuse, NY 13204 315-422-9121; 1-888-528-2224 info@proliteracy.org www.proliteracy.org
ProLiteracy, Inc. advocates for adult literacy initiatives on behalf of our member network. We provide a strong collective voice to increase awareness of adult literacy challenges, influence public policy and create change. By providing evidence of the challenge faced by adults around the world ProLiteracy aims to amplify their courageous voices and build a global community dedicated to ending illiteracy and supporting positive change for these adults.
Mental Health Center for Family Life & Recovery, Inc. 502 Court Street, suite 401 Utica, NY 13502 315-733-1709 www.whenthereshelpthereshope.com/
Transforming lives for those who need it most, Center for Family Life and Recovery, Inc. is an organization is the area’s leading resource provider for prevention, counseling, training, advocacy and recovery. Thier vision is to create a community mindset where individuals and families embrace sustained recovery from mental health, substance use, and behavioral issues. Substance use and mental health are family diseases.
Helio Health
555 E. Genesee St.
Syracuse, NY 13202 315-474-5506 lklemanski@helio.health www.helio.health
Helio Health is a comprehensive, evidence-based and clinically progressive substance use disorders and mental health disorders services provider. Helio Health operates in Syracuse, Rochester, Binghamton and Utica. Services include: inpatient withdrawal and stabilization services, inpatient rehabilitation, outpatient substance use disorder clinic, outpatient mental health clinic, outpatient compulsive gambling clinic, outpatient children and adolescent clinic, opioid treatment program, mobile health outreach, certified community behavioral health clinic, community residences, supportive living, permanent housing, recovery services, behavioral healthcare training institute, peer support and engagement, 24/7 regional open access center. Its mission is to promote recovery from the effects of substance use and mental health disorders and other health issues.
Liberty Resources Integrated Health Care 1045 James St. Syracuse, NY 13203 315-425-1004 www.Liberty-Resources.org Oswego County Office 945 S. 1st St. Fulton, NY 13069 315-598-4642
Providing behavioral health counseling and medication management for children, adolescents, and adults along with primary care for adults (children and adolescent services to be available in the future). The behavioral health team is composed of licensed therapists (social work, marriage and family therapy, mental health counseling), psychiatrists, psychiatric nurse practitioners, and family practice nurse practitioners. Their multidisciplinary approach assures that treatment services are integrated and may be coordinated with primary care physicians.
Nutritional Health/ Support Catholic Charities Oswego County Food Pantry 808 West Broadway Fulton NY, 13069 315-598-3980 www.ccoswego.com/food-pantry/
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Catholic Charities’ Client Choice Food Pantry provides nourishment to families and individuals in need of food. For enough emergency food for three days please bring in a piece of mail with name and address for each individual in the family.
Eat Smart NY Program of Cornell Cooperative Extension Cayuga County Cornell Cooperative Extension 1581 Route 88 North Newark, New York 14513 315-331-8415 www.fingerlakeseatsmartny.org wayne@cornell.edu Madison County 100 Eaton St. Morrisville, NY 13408 315-684-3001 madison@cornell.edu http://madisoncountycce.org/foodnutrition/southern-tier-eat-smart-newyork Onondaga County The Atrium Suite 170 100 S. Salina St. Syracuse, NY 13202 315-424-9485 onondaga@cornell.edu http://cceonondaga.org/nutrition-health/ eat-smart-new-york Oswego County 3288 Main Street Mexico, NY 13114 315-963-7286 http://www.thatscooperativeextension. org/humanecology.html Oswego-mailbox@cornell.edu
Nutrition education for people with low incomes, including meal planning, stretching food dollars, and choosing healthy foods. Criteria for participation are families and individuals who receive SNAP, WIC, Medicaid, SSI or children in Head Start. No cost.
Food Bank of Central New York 7066 Interstate Island Road Syracuse, NY 13209 315-437-1899 snap@foodbankcny.org www.foodbankcny.org/
Food Bank of Central New York is a not-for-profit organization working to eliminate hunger through nutritious food distribution, education and advocacy in cooperation with the community. Food Bank of CNY partners with 250 emergency food programs in the counties of Cayuga, Chenango, Cortland, Herkimer, Jeffer-
son, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence. For a referral to a food pantry, contact the Food Bank of Central New York.
Upstate Yoga Institute EST. 1983
Human Concerns Center Food Pantry
Group Classes at all levels Private Consultations Mindfulness Meditation Vedic Chanting
85 E. Fourth St. Oswego, NY 13126 315-342-7301
Human Concerns provides emergency services by supplying a three-day supply of food every 30 days for needy families and individuals in Oswego County. Must reside in the Oswego City School District.
Interreligious Food Consortium (IFC) 731 James St. Suite 100B Syracuse, NY 13202 315-474-8855 ifcifc@hotmail.com www.ifccny.org
(315) 445-4894 • 4863 E. Genesee St. • upstateyogainstitute.com
“The Difference is clearly that you care very deeply about your work and the people you are caring for”
Networks with more than 70 food pantries and meal programs in the greater Syracuse area and acts as a clearinghouse to provide referral information to people and families in need of food. Eligibility: Onondaga County residents. Call between 9 a.m. and 3 p.m.
In My Father’s Kitchen
501 Hawley Avenue Syracuse, NY 13203 315-308-1561 inmyfatherskitchen@gmail.com www.inmyfatherskitchen.org
In My Father’s Kitchen feeds the homeless naturally and spiritually through food distribution and supplying basic necessities until they are ready to get on their feet again.
Ophelia’s Place
407 Tulip St. Liverpool, NY 13088 315-451-5544 director@opheliasplace.org www.opheliasplace.org
Through the Upstate New York Eating Disorder Service, Ophelia’s Place was formed to redefine beauty and health by empowering individuals, families, and communities impacted by eating disorders, disordered eating, and body dissatisfaction.
SNAP (Supplemental Nutrition Assistance Program) Cayuga County County Office Building 160 Genesee St.
In-home service for SENIORS by Seniors Seniors Helping Seniors in-home services is an exceptional program of caring and care where seniors who want to help are matched with seniors who are looking for help. w Cooking w Shopping w House maintanence & small repairs
w Overnight stays 24-hour care w Light housekeeping w Transportation w Companionship
w Yard work w Mobility assistance w Doctor appointments
In the Senior Helping Seniors family, everyone wins. Those who give and those who receive learn from each other everyday and all we hear about is how rewarding it is for both of them. For the help you want at a price you can afford. Seniors Helping Seniors in-home services is the place to call. Onondaga, Madison, and Cortland Counties
Call Brenda 315-280-0739 Oswego, Oneida, Cayuga, & Seneca Counties
Call Deb 315-720-4441 www.seniorshelpingseniors.com
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Auburn, NY 13021-3433 315-253-1210 http://www.cayugacounty.us/Community/ Social-Services/SNAP Madison County Madison County Complex, Building 1 138 North Court St. PO Box 637 Wampsville, NY 13163 315-366-2211 www.madisoncounty.ny.gov/330/ Supplemental-Nutrition-Assistance-Progra Onondaga County John H. Mulroy Civic Center, 2nd floor 421 Montgomery St. Syracuse, NY 13202 315-435-2700 Oswego County 100 Spring St. PO Box 1320 Mexico, NY 13114 315-963-5021 SNAP@oswegocounty.com www.oswegocounty.com/dss/snap.html
Supplemental Nutrition Assistance is a federally funded program with the purpose of reducing hunger and malnutrition by supplementing the food purchasing power of eligible low-income individuals. SNAP benefits are issued monthly to participants in the program. Eligibility for SNAP benefits is based on a number of factors established by the federal government, however, if a household has little or no money and needs help right away, it may qualify for “expedited” Supplemental Nutrition Assistance benefits.
Syracuse Model Neighborhood Facility, Inc. SWCC Nutrition Support Program 401 South Ave. Syracuse, NY 13204 315-474-6823 info@swccsyr.org smnfswcc.org
Fresh Food Give-away: Made possible through a collaboration with the Central New York Food Bank, and conducted on the third Friday of each month starting at 2 p.m., the Fresh Food Give-away provides an abundance of fresh fruits, vegetables and breads and other grains to the local residents. Of particular importance is the availability of organic products to residents who nutritional needs require this type of food. Occasionally, clothing items are also available during this monthly event.
Upstate New York Eating Disorder Service Nutrition Clinic 407 Tulip St.
Liverpool, NY 13088 877-765-7866 enc1003@aol.com www.unyed.com
In the Syracuse area UNYEDS Nutrition Clinic offers outpatient and intensive outpatient services. Outpatient services are multidisciplinary and include a nutritionist and physician on site and we use local therapists for the psychotherapy. the outpatient clinic treats all ages; Intensive Outpatient Program (IOP) is for males and females 16 and older. This level of care is for individuals stepping down from more intensive treatment or for those trying to avoid going to higher level of care. Individuals in the IOP continue to see their regular therapist as well as our nutritionist and physician. The IOP is three evenings 4:30-7:30, Monday, Tuesday, and Thursday. A free support group is offered on Wednesday evenings and a virtual support group was recently launched.
Women Infants and Children (WIC)
Cayuga County 315-253-1406 www.cayugacounty.us 160 Genesee St. Auburn, NY 13021 (8:30 am to 6:30 pm every Monday and 1st Tuesday, 8:30 a.m. to 4:30 p.m. - Tuesday to Friday)
St. Patrick’s Church
2576 Mechanic Street Cato, NY 13033 (9 a.m. to 4 p.m., 2nd Thursday of the month) St. Matthews Church 14 Church Street Moravia, NY 13118 (9 a.m. to 4 p.m., 1st Thursday of the month)
Herkimer: 401 E. German St. Herkimer, NY 13350 315-866-5029 http://www.wicstrong.com/wp-content/ uploads/2015/06/Herkimer-WIC-Clinics.pdf Madison: 1072 Northside Shopping Center Oneida, NY 13421 315-363-3210; 1-800-522-5006 Appointments available in Canastota, Cazenovia, Chittenango, Hamilton and Morrisville. Onondaga County 375 W. Onondaga St. Syracuse, NY 13202 315-435-3304 www.ongov.net/health/WIC.html Clinics in Camillus, East Syracuse, Lafayette, Liverpool, Onondaga Nation and two locations in Syracuse. Oswego County 10 George St., Suite 400
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Oswego, NY 13126 315-343-1311; 1-888-730-3803
www.oco.org/Health-services/wic WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post postpartum women, infants and children to the age of 5. WIC also offers a wide variety of breastfeeding support services.
Orthopedic Services Upstate Orthopedics
6620 Fly Road, suite 100 E. Syracuse, NY 13057 315-464-4472 www.upstateorthopedics.com
Upstate Orthopedics, located at the Upstate Bone & Joint Center, is a one-stop destination for every orthopedic-related problem. We offer consultations, evaluations, and treatment for the full spectrum of orthopedic conditions, including sports medicine, spine surgery, foot and ankle surgery, pediatric orthopedics, hand and wrist microsurgery, upper extremity surgery, orthopedic oncology, joint replacement/reconstruction, and orthopedic trauma. In addition to Upstate Orthopedic’s clinical space to see patients, the building amenities include an ambulatory surgery center, a full line of orthopedic imaging services, custom orthotics and prosthetics, laboratory services, physical and occupational therapy facilities, a hand therapy center, and a pain management clinic.
Physical Therapy Mauro-Bertolo Therapy Services, PT, PC Cicero Professional Building 6221 State Route 31, Suite 103 Cicero, NY 13039-8727 315-699-1009 www.Mauro-BertoloPT.com
Mauro-Bertolo Therapy Services, PT, PC has been providing one-on-one physical therapy since 1989. Individual treatment is conducted in private treatment rooms. Continual reassessment and modifications are made to the patient’s programs by experienced physical therapists to maximize patient outcomes. All therapists utilize manual skills in the treatment of their patients and all have expertise in spinal treatment, chronic pain management and orthopedic rehabilitation. Four of our therapists also provide evaluation and treatment for incontinence, obstetrical
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pain, orthopedic pelvic pain and pelvic floor dysfunction, which can affect both men and women. Hours of operation can generally accommodate the most difficult schedules. Open Monday, Tuesday, Thursday, 8 a.m. to 7 p.m., and Wednesday and Friday 8 a.m. to 4 p.m. The practice is located 1.6 miles east of Route 81, exit 30.
Physical Therapy
CNY Physical Therapy and Aquatics 5700 W. Genesee St. Entrance F Camillus, NY 13031 315-468-1050 http://cnyphysicaltherapy.com/
CNY Physical Therapy and Aquatics has provided people in Syracuse with powerful solutions for a wide range of injuries and painful health conditions. Talented health care professionals utilize their experience and specialized skills to offer some of the most innovative rehabilitation and pain-relief techniques available. They believe their patients deserve high-quality, personalized health care that relieves pain, restores function and enhances overall quality of life, which is what their patients get when they choose CNY Physical Therapy and Aquatics.
Pregnancy Support/ Prevention
www.birthright.org
Adolescent Pregnancy Prevention and Services, Oswego County BOCES 179 County Route 64 Mexico, NY 13114 315-963-4251 www.citiboces.org/Page/62
The mission of Oswego County BOCES‘ Adolescent Pregnancy Prevention and Services (APPS) Project is to coordinate the provision of high quality and innovative APPS strategies for the residents of the county. Intervention strategies focus on the reduction of premature sexual activity and parenthood, which present potential long-term medical, social, economic and psychological problems to adolescents, their families, the children they bear and society at large. Oswego County BOCES provides counseling and education on human sexuality and health issues to students in area schools. Services are confidential.
Birthright of Onondaga County 346 North Midler Ave. #46 Syracuse NY 13206 800-550-4900 (Hotline); 315-479-5807
Birthright believes it’s the right of every pregnant woman to give birth and the right of every child to be born. This international, nondenominational volunteer organization that offers positive solutions to women with unplanned pregnancies. Offers positive solutions to the problem of crisis pregnancy, providing help to women who may be pregnant. Free pregnancy tests, helpful referrals, one-on-one counseling, diapers and clothing. Confidential for any woman.
Care Net Pregnancy Center of Northern New York 724 State Street Watertown, NY 13601 315-782-LIFE (5433) http://carenetnny.com/
Assists women and men with unplanned pregnancies or those who feel their pregnancy is a crisis. Provides post-abortion counseling. Care Net Pregnancy Center is an affiliate of Care Net International.
Cayuga County Health Department Prenatal Maternal and Child Health Programs 8 Dill St.
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Auburn, NY 13021 315-253-1560
Open to Cayuga County residents; registered nursing visits throughout pregnancy to help promote a healthy pregnancy through education and teaching. Open to Medicaid- or WIC-eligible pregnant women in Cayuga County. Private insurance billed: no cost for services to the individual.
Central New York Regional Perinatal Center Upstate Health Center Syracuse, NY 13210 3rd Floor, 90 Presidential Plaza Syracuse NY 13202 315-464-4458
The Central New York Regional Perinatal Program (CNY-RPP) aims to promote healthy outcomes for women and children by ensuring that high-risk mothers and their infants have timely access to a continuum of risk-appropriate obstetric and pediatric specialized care. Each hospital that provides obstetrical care affiliates with a Regional Perinatal Center (RPC) and formulates an inter-institutional agreement. The Central New York Region consists of the counties of Broome, Cayuga, Chenango, Cortland, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tompkins and Tioga and includes four Perinatal Networks. For extensive CNY Information, visit www.upstate.edu/cmatch.
Family Planning Services
428 W. Onondaga St. Syracuse NY 13202 315-435-3295 Clinic Information: 315-435-3685 http://www.ongov.net/health/ familyPlanning.html
Family Planning Service provides low-or no-cost reproductive health services to teens, women and men at three locations in the Syracuse area. Clinics are located on the near-west side of Syracuse, North Syracuse and downtown in the Civic Center. Services include reproductive health exams, a variety of birth control methods, Rapid HIV testing, STD testing and treatment, walk-in pregnancy testing with non-directive options counseling, as well as free emergency contraception and condoms. Health educators are available for educational presentations in the community. Services are provided on a sliding fee scale and most insurance is accepted. Assistance with applications for NYS Family Planning Benefit Program and presumptive Medicaid for pregnancy is provided. FPS is a joint project of the Syracuse Model
neighborhood facility and the onondaga County Health Department.
John Paul II Center for Women 127 Chapel Drive Syracuse NY 13219 315-488-3139 ext 16 joan@jpiicenterforwomen.org www.jpiicenterforwomen.org/
This center is committed to building strong individuals, marriages and families by bringing together education, outreach and fertility care services that are rooted in the giving nature and love and the teachings of the Catholic Church. Services offered include natural family planning and consultations and treatment with an MD upon appointment.
New Life Crisis Pregnancy Center 3349 Main St. Mexico NY 13114 315-963-CARE (2273) newlifepregnancy@gmail.com www.nlpregnancy.org
Provides young adults with free pregnancy texts, peer counseling, and practical assistance when faced with an unplanned pregnancy.
OPTIONS
18 E. Cayuga St. Midtown Plaza Oswego, NY 13126 315-342-7532 Text 315-297-8228 options@oco.org www.oco.org/crisis-development
OPTIONS program is a program of Oswego County Opportunities and there is not cost. This program offers support services for all pregnant and parenting youth. Designed to prepare pregnant and parenting teens to be successful in life, OPTIONS provides counseling and education in the areas of pregnancy, preand post-natal care, labor and delivery, parenting, nutrition, mental health, family planning, job preparation, continuing education support, tutoring, mental health counseling, nutrition, decision making and life skills, and a DADS program
Planned Parenthood of the Rochester/Syracuse Region
1120 E. Genesee St. Syracuse, NY 13210 315-475-5540 https://www.plannedparenthood.org/ planned-parenthood-central-westernnew-york
Planned Parenthood provides repro-
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ductive health care, education, counseling and leadership in preserving the right to reproductive freedom. Special emphasis is given to women who have limited access to reproductive services. Health services, emergency contraception, community education, rape crisis services (Rochester), family planning and other programs are offered.
Pregnancy Care Center of Oswego County Oswego 157 Liberty St. Oswego, NY 13126 315-343-4866 baby@oswegopregnancy.org Cewww.oswegopregnancy.org
The Pregnancy Care Center provides free pregnancy testing, confidential peer counseling as well as referrals for no cost prenatal care, financial aid, adoption and other community services. Trained advocates provide information about pregnancy, abortion, STDs and related issues and discuss options in a caring and non-judgmental manner. Also offers post-abortion counseling and ongoing support and friendships. All services are free and confidential.
Pregnancy Care Center of Cayuga County 75 Genesee St., Floor Two Auburn, NY 13021 315-255-2778 24/7 Helpline: 1-877-791-5475 info@auburnpcc.com www.auburnpregnancycarecenter.com
Pregnancy Care Center of Cayuga County assists young women and their families who are encountering the issues of an unplanned pregnancy to help them find the necessary resources to meet their needs. The center provides free pregnancy tests, referrals to doctors and community agencies, information on STDs, childbirth education lessons, parenting lessons, life skills lessons, men‘s mentoring information, abstinence information, education on types of abortion procedures and their risks, and small group studies. All pregnancy options are discussed. All services are free and confidential.
REACH CNY, Inc.
1010 James St. Syracuse, NY 13203 315-424-0009 execdir@reachcny.rg www.reachcny.org
REACH CNY, Inc. utilizes a community-driven approach to eliminate disparities
in infant mortality and to improve the overall health of women, infants, and children. Comprised of a local, community-based group of consumers including recipients of project services residing in the service area, providers and others in program planning, operation monitoring, and evaluation capacities. Eligibility: Pregnant women and their partners; infants and children up to age 2 who reside in the city of Syracuse.
Oswego County Health Department 70 Bunner St. Oswego, N.Y. 13126 315-349-3547 oswegocounty.com/health
Free pregnancy testing is available. Call 349-3391 to schedule an appointment.
Speakers Bureau – New Hope Family Services 3519 James St. Syracuse NY 13206 315-437-8300 800-272-3171 info@newhopefamilyservices.com
https://www.newhopefamilyservices. com/contact Presents information regarding the agency‘s work with those facing unplanned pregnancies, adoption, post-abortion syndrome, and/ abstinence education.
Senior Services Alzheimer’s Association, CNY Chapter
441 W. Kirkpatrick St. Syracuse, 13204 315-472-4201; 1-800-272-3900 (24-hour helpline) www.alz.org/centralnewyork/ cny-info@alz.org
Services for people with Alzheimer’s disease/dementia include information and referral services, care consultations, education and training for families and professionals, support groups, respite services through the office of the aging and the MedicAlert and Safe Return program.
Arc of Oswego County Senior Day Habilitation Program 7 Morrill Place Fulton, NY 13069 315-598-3108 http://www.arcofoswegocounty.org/ services/adult-services/
The Senior Day Habilitation Program is designed to provide adults older than 55, who are living with a disability, a rewarding and age appropriate alternative to program services. Services include activities to help preserve mobility and cognitive skills to promote independence. Other activities include recreation based activities such as music and art activities, crafts, games, volunteer opportunities and community outings to a variety of activities.
Catholic Charities Expanded In-Home Services for the Elderly (EISEP) Salina Civic Center 2826 LeMoyne Ave. (Mattydale) Syracuse, NY 13211 315-424-1810
Eldercare Locator
1-800-677-1116 https://eldercare.acl.gov/Public/index.aspx
This is a public service of the U.S. Administration on Aging connecting you to services for older adults and their families. The goal is to provide users with the information and resources that will help older persons live independently and safely in their homes and communities for as long as possible. Through the telephone and website, the Eldercare Locator links those who need assistance with state and local area agencies on aging and community-based organizations that serve older adults and their caregivers.
Expanded in Home Services for the Elderly Program (EISEP)
This program provides case management and in-home personal care and housekeeping for non-Medicaid-eligible seniors. Other services may be available depending on circumstances and available funding.
Cayuga County Long-Term Care Access Office
Boyle Center 149 Genesee St. Auburn, NY 13021 315-253-1100 http://www.cayugacounty.us/Community/ Social-Services/Long-Term-Care
Includes information and referrals, intake and screening, home assessment/ evaluation, care plan development, case management and community PRI assessments (screening for nursing home placement) and access to Medicaid home care programs and Office for the Aging programs such as care giving support, respite and EISEP (home care).
Clover Corner Senior Program
By Huntington Family Center 405 Gifford Street Syracuse, NY 13204 315-476-3157 http://www.huntingtonfamilycenters.org/ what-we-do/senior-services/clover-corner/
Clover Corner is a multi-purpose senior program designed to offer adults 60 years of age and older of all abilities daily options for socialization, information, education and leisure time activities. Activities include arts and crafts, cards, educational classes and guest speakers, exercise and wellness programs, and day trips. Eligibility: Seniors 60 years of age and older residing on the west side of Syracuse.
421 Montgomery St. Civic Center, 10th Floor Syracuse NY 13202 315-435-2362 www.ongov.net/aging/eisep.html
Provides assistance to help older adults remain in their homes. Case managers coordinate services, which can include aide service for light housekeeping and personal care, social day care for those with dementia, and respite through an adult day program. Eligibility: Frail elders with chronic physical and/ or mental impairments who are Onondaga County residents and not Medicaid eligible.n Sixty percent of all EISEP clients pay for a portion of their in-home service.
Exceptional Family Services 1820 LeMoyne Ave. Syracuse, NY 13208 315-478-1462 www.contactefr.org
Senior Caregivers Program serves families with a caregiver 55 and older caring for and sharing a home with an individual with a developmental disability. Provides assistance to help people: Establish eligibility for developmental disability services; apply for Medicaid; apply for SSI or Social Security Disability; acquire information on guardianship, special needs trusts, residential options and other future planning topics; begin future planning for their family member with a disability; begin to secure support services for the disabled family member; navigate the changing service system; secure support services for the caregiver, including senior services and financial supports when eligible.
Golden Park Program
NYS Office of Parks, Recreation and Historic Preservation
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625 Broadway Albany NY 12207 518-474-0456 http://nysparks.com/admission/goldenpark-program.aspx
Hunting, fishing and trapping license discounts for seniors (age 70 or older) includes Senior Hunting License for $5; free bow hunting and muzzle-loading privileges with $5 license. Through the New York State Golden Park Program, residents 62 and older have free access to parks, boat launches and arboretums and reduced fees to golf courses and historic sites on weekdays, except holidays.
Comprehensive Senior Day Services 826 Euclid Ave. Syracuse NY 13210 315-478-8634 info@westcottcc.org www.westcottcc.org
Offers better balance and fall prevention classes, computer classes and Neighborhood Senior Advisor program. The Golden Café is a lunch served promptly at the center at noon for a suggested contribution of $3. Free transportation service also available for those 60 years of age or older or 18 and over with diagnosed disability (Note: van can’t accommodate wheelchairs).
Lifeline
110 W. Sixth St., Oswego, NY 13126 315-343-1887 http://www.oswegohealth.org/services/ lifeline/ lclark@oswegohealth.org
This program offers 24-hour a day emergency communication services, administered through Oswego Hospital. By pushing a button, a call for help is placed to Lifeline’s state-of-the-art monitoring center and assistance is immediately dispatched. Some financial assistance based on income is available.
Loretto
700 E. Brighton Ave. Syracuse, NY 13205 315-469-5570 www.lorettocny.org
Loretto is a comprehensive continuing healthcare organization which provides a variety of services for older adults throughout Central New York. Formed in 1926, Loretto transforms elder care in Central New York by deinstitutionalizing nursing homes and long-term care services and replacing
them with home-like settings utilizing person-first care. The comprehensive system of care serves nearly 9,000 individuals each year through 19 specialized programs in Onondaga and Cayuga counties.
McAuliffe Senior Health Center
115 Creek Circle East Syracuse, NY 13057 315-413-3378 Appointments: 315-492-6430 www.lorettocny.org/services/mcauliffehealth-center sricher@lorettosystem.org
Offers dental care to people of all ages, including children, along with podiatry and some vision care for older adults. Welcomes patients with Medicaid coverage.
Nascentia Health
1050 W. Genesee St. Syracuse, NY 13204 1-888-477-HOME (4663) www.nascentiahealth.org
A healthcare system without walls, Nascentia Health is an innovator in the concept of home healthcare, focusing on the patient as a whole and leveraging leading-edge care approaches and technologies to improve outcomes and quality of life. Specialties include: in-home nursing and medical services; home health aides and elder care; complete cross-continuum care management; community health and wellness programs; transportation, equipment and innovative care technologies; chronic disease management; and managed long-term care. The system’s catchment area spans 48 counties across Central and Upstate New York.
New York State Office for the Aging 2 Empire State Plaza Albany, New York 12223 1-800-342-9871 www.aging.ny.gov
The New York State Office for the Aging‘s (NYSOFA‘s) home and community-based programs provide older persons access to a well-planned, coordinated package of in-home and other supportive services designed to support and supplement informal care. This helpline offers state and local information and referral about services for the aging. Information on local offices, legal problems, taxes, transportation, employment, nutrition, in-home services, health care and public benefit programs. Information on state publications and forms is also available. Spanish-speaking personnel available.
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Office for the Aging – Local Offices Cayuga County 160 Genesee St. Auburn, NY 13021 315-253-1226 CCOFA@cayugacounty.us www.cayugacounty.us/aging Madison County 138 Dominick Bruno Blvd. Canastota, NY 13032 315-697-5700 information@ofamadco.org www.ofamadco.org Onondaga County 421 Montgomery St. Civic Center, 10th Floor Syracuse, NY 13202 315-435-3355 www.ongov.net/adult Oswego County 70 Bunner St. Oswego, NY 13126 315-349-3484 www.oswegocounty.com/ofa/index.html
The Office of the Aging’s mission is to help older New Yorkers be as independent as possible for as long as possible through advocacy, development and delivery of person-centered, consumer-oriented, and cost-effective policies, programs and services which support and empower older adults and their families, in partnership with the network of public and private organizations which serve them.
PACE (Program for All Inclusive Care for the Elderly) Catherine McAuliffe Health Center 115 Creek Circle East Syracuse, NY 13057 315-452-5800 Pacecny.org Sally Coyne Center 100 Malta Lane North Syracuse NY 13212 315-452-5800 For outside Onondaga County call: 1-888-728-7223 1-800-662-1220 (TTY)
Provides a continuum of acute and long-term services coordinated through an interdisciplinary care team. This program is based on a national program model of managed care for chronically ill seniors who desire to remain living at home. Eligibility: Onondaga County residents who are 55 years of age or older, medically eligible for a nursing home and want to stay at home, who agree to get all medical care from PACE provider network only and agree to attend the PACE Day Center.
Senior Camping
Oswego City-County Youth Bureau 70 Bunner St. Oswego, NY 13126 349-3451 Matthew.Wood@oswegocounty.com Jennifer.Losurdo@oswegocounty.com http://www.oswegocounty.com/youth/ hollis/seniors.html
Recreation, leisure and camping for people aged 50 years and older. Activities include nature walks, canoeing, arts and crafts, sing-alongs, etc. Programs for twoday and two-day overnight are available.
Senior Citizen Help Line 1-800-342-9871
This hotline gives state and local information and referral about services for the aging. Information is provided on local Offices for the Aging, energy, housing, legal problems, tax, transportation, employment, nutrition, in-home services, health care and public benefit programs. Callers also receive information on state publications and forms. Hours – 8 a.m. to 4 p.m., Monday – Friday. After hours and holidays, callers can leave a message with name, area code and county.
Senior Farmers Market Coupon Program 421 Montgomery Street, 10th floor Civic Center Syracuse, NY 13202 315-435-2362 http://www.ongov.net/aging/ SeniorFarmersMarketNutrition.html
Provides seniors who are eligible with farmers market coupons. The coupons provide seniors with fresh fruits and vegetables. Eligibility: Seniors 60 years of age or older and meet income guidelines.
Seniors Helping Seniors
Onondaga, Cortland and Madison Counites 109 Driftwood Drive Oneida, N Y 13421 315-280-0739 bwatsonshs@aol.com www.seniorcaresyracuse.com
Seniors Helping Seniors is a service organization founded in 1998 with a mission to improve the dignity and quality of life of senior citizens by helping them remain independent in their home and in the community. Among the services Seniors Helping Seniors provides are companion care, homemaker services, transportation, shopping, yard work, handyman services, mobility assistance, 24-hour care and
driving to and from doctor visits. Seniors Helping Seniors also hires and provides meaningful employment for the seniors who help deliver services the organization provides. The organization is active in Cayuga, Cortland, Madison, Oneida, Onondaga, Oswego, and Seneca counties.
Shape-Up Program
421 Montgomery St. Civic Center, 11th Floor Syracuse, NY 13202 315-435-3558 http://www.ongov.net/cd/shapeUp.html
Provides grants for up to $10,000 to people aged 62 and older and people with disabilities to help with health and safety-related home repairs. Eligibility: Homeowners in Onondaga County who are low-income, over 62 or have disabilities; taxes must be current. Applications taken throughout the year.
Silver Fox Senior Social Club 22 East Genesee Street Baldwinsville, NY 13027 315-635-5335 http://www.silverfoxseniors.org/ barb@silverfoxseniors.org
The Silver Fox Senior Day Center was created in 2007 and is a not-for-profit 501\c\-3\ corporation-operated center. Silver Fox was incorporated to fill a growing need in our community for seniors and their caregivers to provide benefits with an enriching interactive daily routine, away from their home in a safe environment. Trained home health aides provide assistance with medication and personal care. A chef prepares homemade meals daily which members eat together. Therapeutic recreational activities are provided and a beautician is also available.
St. Joseph‘s Seniors Club – St. Joseph’s Church
planned. Special events take place during holiday seasons. Eligibility: Individuals 60 years of age and older.
Syracuse Jewish Family Services 4101 E. Genesee St. Syracuse, NY 13214 315-446-9111 info@sjfs.org www.sjfs.org
This agency provides the Solutions program, a comprehensive geriatric care management service including financial case management; Expanded In-Home Service to the Elderly Program; Kosher Meals on Wheels, senior companions,M-Power U (a fun social program to promote well-being and independence for people who are experiencing mild memory loss, mild cognitive impairment, or early stage dementia--no diagnosis required), family life education, counseling and support services. SJFS’ CNY PEARLS (Program for Encouraging Active Rewarding LiveS) will screen and assist depressed, older adults thus empowering elderly consumers to take action steps and make lasting life changes. Sliding-fee scale, Medicare and some private insurance accepted for therapy services; other services offered on a sliding fee scale.
Weatherization Referral Assistance Program (WRAP) 421 Montgomery St. Civic Center, 10th Floor Syracuse NY 13202 315-435-2362 http://www.ongov.net/aging/energy.html
Provides comprehensive weatherization service and energy conservation education to the most-needy elderly. Also distributes HEAP applications by mail to individuals 60 years of age and older who meet low-income guidelines.
YMCA Senior Housing
1001 Tulip St. Liverpool, NY 13088 315-457-7372; 315-457-6060 info@ihmsjw.org www.ihmsjw.org
Meets the second Wedsnesday of the month at noon at St. Joseph’s Parish Center. Offers opportunities for seniors to participate in recreational, cultural and educational activities, as well as form friendships and engage in community service. Members participate in one-day trips for lunch, theater, shopping or sightseeing. Occasional overnight trips are also
340 Montgomery St. Syracuse, NY 13202 315-474-6851 ext. 308 rturk@syracuseymca.org http://www.syracuse.ymca.org/programs/ social-responsibility/social-services/seniorapartment.html
Offers one-bedroom units to the elderly and those who are mobility and functionally disabled. Each of the 30 units have rent subsidy through HUD through which rent is dependent upon income. Eligibility: Low-income elderly and/or disabled individuals.
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Senior Nutrition Services Meals on Wheels
North Area Meals on Wheels 413 Church St. North Syracuse, NY 13212 315-452-1402 programdirector@namow.org www.namow.org
Oswego County 239 Oneida St. Fulton, N.Y. 13069 315-598-4712 www.oco.org/nutrition Syracuse Office 300 Burt St. Syracuse, N.Y. 13202 315-478-5948 www.meals.org
Oswego County Opportunities 239 Oneida Street Fulton, NY 13069 315-598-4712 www.oco.org/nutrition
Substance Addiction Alcoholics Anonymous – Syracuse Service Center 2513 James St. Syracuse, NY 13206 315-463-5011 (24 hrs/day) syracuseservicecenter@gmail.com www.aasyracuse.org
Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. There are no dues or fees for AA, the only requirement is a desire to stop drinking. The Syracuse Services website offers links to meeting places and times seven days a week throughout CNY.
Confidential Help for Alcohol and Drugs (C.H.A.D.) 75 Genesee St. (Dill Street Entrance) Auburn, NY 13201 315-253-9786 www.chadcounseling.org
C.H.A.D. (Confidential Help for Alcohol and Drug) provides professional outpatient counseling services for people and their families in Cayuga and surrounding areas who are abusing or dependent on alcohol or drugs. Works on sliding scale for those without insurance or Medicaid.
Chemical Dependency Treatment at Crouse 736 Irving Avenue Syracuse, NY 13210 315-470-8304; 1-800-727-6873 https://crouse.org/services/chemicaldependency/
This program offers inpatient and outpatient services for individuals with chemical dependencies. An experienced health-care team that includes counselors, nurses, psychiatrists and other physician specialists runs the program. Self-referrals are welcome. Sliding fee and most insurance plans are accepted.
Cocaine Anonymous Call for location details Syracuse, NY 13202 877-858-8012 1-212-COCAINE www.canewyork.org chair@canewyork.org
Provides a 12-step program to help those addicted to cocaine and all other mind-altering substances achieve and maintain a drug free life. The primary purpose is to stay clean and to help others become drug free. Local meeting information may be obtained at www.canewyork. org.
Combat Heroin and Prescription Drug Abuse
For Help: 1-877-HOPENY (1-877-846-7369) Text: HOPENY (Short Code 467369) https://combatheroin.ny.gov/
This initiative is an effort of New York State to combat the heroin epidemic. It offers services and answers for those needing help.
County of Oswego Council on Alcoholism and Addictions (COCOAA) Oswego 53 E. Third St. Oswego, NY 13126 315-342-2370 Fulton 4 Tower Drive Fulton, NY 13069 315-598-6707 www.cocoaa.org
COCOAA offers a full range of family-oriented services to those affected by chemical dependency, as well as assistance to community professionals working with individuals who are addicted. Includes outpatient clinic treatments and prevention services. The outpatient treatment
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program is certified by the New York State Office of Alcoholism and Substance Abuse Services, and accepts health insurance, Medicaid and offer sliding-fee scales.
Families Anonymous
www.familiesanonymous.org Call for location information 800-736-9805 (National Line)
For the families and friends who have known a feeling of desperation concerning the destructive behavior of someone near to them, whether caused by drugs, alcohol, and related behavioral problems.
Farnham Family Services www.farnhaminc.org Oswego 283 W. Second St., Suite 200 Oswego, NY 13126 315-342-4489 Fulton 113 Schuyler St., Suite 1 Fulton, NY 13069 315-593-0796
Farnham, Inc., a United Way agency, operates a not-for profit, medically supervised, outpatient drug and alcohol treatment clinic, with intervention and prevention services available to all residents of Oswego and surrounding counties. Adult services include comprehensive evaluations for drugs and alcohol including medical assessment and psychosocial evaluation with individualized recommendations for treatment; individualized counseling; group treatment counseling and more.
Heart of NY Area Narcotics Anonymous
P.O. Box 772 Syracuse, NY 13201 315-472-5555 (24-hour Info Line) publicinformation@honyana.org www.honyana.org
N.A. is a nonprofit fellowship or society of men and women for whom drugs had become a major problem. Recovering addicts meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs and the only requirement for membership is the desire to stop using. Free. Hours: 24-hour phone information line.
Helio Health
555 E. Genesee St. Syracuse, NY 13202 315-474-5506 lklemanski@helio.health www.helio.health
Helio Health is a comprehensive,
evidence-based and clinically progressive substance use disorders and mental health disorders services provider. Helio Health operates in Syracuse, Rochester, Binghamton and Utica. Services include: inpatient withdrawal and stabilization services, inpatient rehabilitation, outpatient substance use disorder clinic, outpatient mental health clinic, outpatient compulsive gambling clinic, outpatient children and adolescent clinic, opioid treatment program, mobile health outreach, certified community behavioral health clinic, community residences, supportive living, permanent housing, recovery services, behavioral healthcare training institute, peer support and engagement, 24/7 regional open access center. Its mission is to promote recovery from the effects of substance use and mental health disorders and other health issues.
Liberty Resources, Inc. www.liberty-resources.org 1045 James Street Syracuse, NY 13203 315-425-1004
Liberty Resources offers a wide variety of programs to provide support to those struggling with a substance use disorder to include; mental health counseling, peer support, residential and supportive apartment programs, and therapeutic case management. Liberty Resources substance addition services are offered in Onondaga, Madison, Oswego and Monroe counties.
Madison County Council on Alcohol and Substance Abuse – Bridges 112 Farrier Ave., Suite 314 Oneida, NY 13421 315-697-3947; 866-443-5744 EAP: 315-697-3949; 1-800-834-3947 www.bridgescouncil.org
The mission of Bridges is to improve the quality of life by providing advocacy and services to the community, the workplace, families and individuals affected by addiction and the abuse of alcohol, tobacco and other substances. This agency offers information and referral for alcohol and substance abuse addiction. Also provided is a comprehensive assistance program to businesses in the CNY region.
Prevention Network
906 Spencer St. Syracuse, New York 13204 315-471-1359 www.preventionnetworkcny.org
Prevention Network is a nonprofit agen-
cy that educates, trains and provides prevention services and education pertaining to substance use, abuse, and addictions to the Central New York community. For more than 60 years, the agency has assisted individuals, families, schools and businesses through helpful information and training, anonymous referrals and support services to assure positive outcomes.
Tully Hill Chemical Dependency Treatment Center PO Box 1116 5821 Route 80 Tully, NY 13159 315-696-6114, 800-456-6114 www.tullyhill.com
Hematology Oncology Associates of Central New York 5008 Brittonfield Pkwy, Suite 700 East Syracuse, New York 13057 315-634-7504 ext 1397 www.hoacny.com hoabcp@gmail.com
Meets on the second Wednesday of each month from 4 to 5 p.m. at Brittonfield office in the third-floor boardroom. All HOACNY support groups are free and open to the public. Please call for current meeting times and locations.
Café Plus
Tully Hill is a 501(c)(3) nonprofit treatment facility whose mission is to provide appropriate, highest quality, cost-effective care to help alcoholics and other chemically dependent persons and their families achieve and maintain sobriety. Located 14 miles south of Syracuse, and embracing the 12-step philosophy, Tully Hill’s bio-psychosocial-spiritual model of treatment offers a wide range of individualized services that provide patients, families and significant others with the tools necessary for a productive, joyful and sober lifestyle. Tully Hill provides admission screening service 24 hours a day, seven days a week.
216 W. Manlius St. E. Syracuse NY, 13057 315-446-3124 cafeplus@dreamscape.com
A coffee shop sponsored by the Brain Injury Coalition for people who have survived a head injury or some type of head trauma or stroke.
CNY ASA Spectrum Support
4465 E. Genesee St. Dewitt, NY 13214 315-447-4466 cnyasa@yahoo.com http://www.cnyasa.org/spectrumsupport. html Find on Facebook
Spectrum Support (formerly known as Parent Connections) is a peer-to-peer service for parents, caregivers and professionals of individuals with autism spectrum disorder, seeking support and peer guidance throughout their journey, now and into the future.
Support Groups Alzheimer’s Caregiver Support Group 20 Manor Drive Oswego, NY 13126 315-349-5341
This group provides a support group to caregivers and families of individuals who suffer from Alzheimer’s. Meets every fourth Wednesday of the month at 7 p.m.
Joe Niekro Foundation CNY Brain Aneurysm Support Group
Baldwinsville Addiction Awareness Group
The Joe Neikro foundation is committed to supporting patients and aiding in the research, treatment and awareness of brain aneurisms, AVMs and hemorrhagic strokes. Its goal is to raise awareness about the risk factors, causes and treatments of these conditions, while helping support the advancement of neurological research. It provides public education and advocacy, support for patients and families, and develop awareness programs and educational materials for hospitals, clinics and other institutions nationwide. Meetings take place the third Monday of each month from 6:30 – 8 p.m. at Crouse Hospital Marley Education Building in the Coyne Conference Room, 4th floor.
Find on Facebook StevensAngel@yahoo.com
This group brings together parents, relatives and friends of addicts, who are all under a great deal of stress, searching for ways to help their loved one. Information sharing as well as guest speakers are planned for the upcoming months. Meets every fourth Tuesday of the month at 6:30 p.m.
Bereavement – See Bereavement Support Groups, page 58 Breast Cancer Support Group
syracuse@JoeNiekrofoundation.org Find on Facebook: www.facebook.com/ braincny/
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CNY Celiacs Support Group
This support group is for individuals with a depressive disorder only. It meets Thursdays, 4:30 p.m. in the Teen Room.
This organization supports those with celiac disease. CNY Celiacs Support Group hold meetings, offers literature for those newly diagnosed, provides counseling on the gluten-free diet and hosts an annual walk-a-thon fundraiser and a bimonthly meeting. Call for meeting dates and times. No cost for services.
Diabetes Support Group
jwyman1@cnyceliacs.org www.cnyceliacs.org
CNY Sensory Processing Disorder Parents Connections Group Beacon Baptist Church 4800 Route 31 Clay, NY 13041 315-247-4195 cnyspdparents@gmail.com www.cnyspdparentconnections.com
CNY SPD Parent Connections is a support group for parents of children with sensory processing disorder and difficulties regardless of diagnosis. The organization hosts monthly meetings, offers guest speakers, and provides a chance for parents to share experiences and ideas that can help each other. Support group meets at 7 p.m. on the third Thursday of the month 7 to 9 p.m. and locations vary. Free.
Depression Bipolar Support Alliance (DBSA) of Central NY Support Group AccessCNY, Formerly: Transitional Living Services 420 E. Genesee St. Syracuse, New York 13202 315-428-9366 or 315-218-0805 dbsacentralnewyork@gmail.com
www.dbsacentralnewyork.org Central New York adult support group meets from 6:15-8 p.m. every Tuesday. This group is made up of people who experience symptoms of depression or bipolar disorder (formerly known as manic depression) and their supporters. This group provides educational information and peer support with the main purpose of creating a safe environment to share experiences and offer support.
Depressive Disorders Support Group
May Memorial Unitarian Universalist Society 3800 East Genesee Street Syracuse, NY 13214 315-446-8920 depressiongrouphelp@ymail.com www.depressivedisorderssupportgroup. com
Oswego Health 110 West Sixth Street Oswego NY 13126 315-349-5511 www.oswegohealth.org
Offers two support groups for individuals who have diabetes. Oswego Diabetes Support Group, meets in Oswego Hospital cafeteria conference room the third Wednesday of the month, noon to 1 p.m. Also the Fulton Diabetes Support Group meets the first Thursday of the month 10 a.m. to 11 a.m. at Springside at Seneca Hill.
Down Syndrome Association of Central New York.
P.O. Box 5 Manlius, 13104 315-459-3843 dsaofcny@aolcom Find on Facebook: www.facebook.com/ DSACNY/
Meetings, library access, special events and other support for adults living or working with a child with Down syndrome. Email for more information.
Empire State Lyme Disease Association, Inc. Lyme Central New York Chapter 315-687-6541 LymeCNY@gmail.com
Providing a place for members to share feelings & concerns, offering a faith-based perspective in coping with the complexities of living with Lyme. Monthly meetings held in the Community Room at Natur Tyme.
EnMotion Support Group Call for meeting information. Syracuse, NY 315-218-6706
EnMotion offers amputees and their loved ones the opportunity to share thoughts, ideas and information. The group was formed in 2006 by local residents Mary Petrarca and Noel Dobbins. It meets at 6 p.m. on the second Tuesday of the month, April through December (except August).
Epilepsy Parent/Family Network Support 16493 Ridings Road, Suite 115 Syracuse, 13206 315-477-9777
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info@epiny.org www.epiny.org
Connects parents of children with seizure disorders, allowing time for sharing, support, problem solving and networking.
FEAT of CNY
7767 Oswego Road Liverpool, NY 13088 315-559-3823 info@featofcny.org www.featofcny.org
Families for Effective Autism Treatment of CNY (FEAT CNY) is a not-for-profit organization of parents and professionals founded to support families of children with autism spectrum disorders (ASD). Offers general support, fun events and awareness events training.
Head & Neck Cancer Support Group of CNY Upstate Cancer Center 750 Adams St. Syracuse, NY 13210 315-464-5819 info@upstate.edu
Support for people with oral head and neck cancer (SPOHNC). This group meets on third Wednesday of every month at 5:30 p.m. and offers free parking in the East garage.
HOPE Network
Northside Baptist Church 7965 Oswego Road Liverpool, NY 13088 www.northsideonline.org/ministries/hopenetwork/ Facilitator, Janice Wyatt 315-863-3112
A faith-based support group for families of children with special needs; services include meetings, family events, speakers, and HOPE Angels, a therapeutic movement and music group.
ICAN of Syracuse Support Group Simpson Family Wellness 4922 West Seneca Turnpike Syracuse, NY 13215 1-800-686-ICAN (4226) ext. 162 http://www.ican-online.org/syracuse/ Syracuse.ny@ican-online.org Find on Facebook
This is a local chapter of International Cesarean Awareness Network, which aims to prevent unnecessary cesareans through education, providing support for cesarean recovery and promoting VBAC. The group
meets from 6:30- 8:30 p.m. on the third Tuesday of the month.
Meetings are held monthly at Crouse Hospital
Laurie‘s Hope Breast Cancer Support Program
Pink Therapy Breast Cancer Survivors Group
YMCA of Greater Syracuse 340 Montgomery St. Syracuse, NY 13202 Gina Rohde, Breast Cancer Support Coordinator 315-303-5966, ext. 232 tkenney@syracuseymca.org www.syracuse.ymca.org/programssocialresponsibilitysocial-servicesbreast-cancersupport.html
Laurie’s Hope is a breast cancer support program of the YMCA of Greater Syracuse. The program helps breast cancer survivors maintain health and well-being through the first year of their cancer survivor journey. Laurie’s Hope helps survivors regain the physical, emotional and social strength that a breast cancer diagnosis can take away and is offered at no cost to breast cancer survivors.
NAMI Syracuse, Inc.
917 Avery Ave. Syracuse, NY 13204 315-487- 2085 namisyracuse@namisyracuse.org namisyracuse.org
NAMI Syracuse, Inc. (National Alliance on Mental Illness) is a nonprofit, self-help organization of active and concerned families and friends of people who suffer from depression/bipolar disorder, serious and persistent psychiatric illness, most commonly schizophrenia, bipolar disorder (manic depression); and severe depression. NAMI Syracuse, Inc. is a grass roots, self-help, support and advocacy organization dedicated to improving the lives of families who have relatives with a brain disorder (mental illness). This includes the families of persons diagnosed with a mental illness, relatives and friends, mental health professionals, and all who share NAMI‘s vision and mission. To find their support groups, go to namisyracuse.org/ support-groups.
Ostomy Support Group
Marley Education Center, Room 327 765 Irving Ave. Syracuse, NY 13210 315-470-7300 www.crouse.org/mycrouse/resources/ support-groups/
This support group is open to all people with ostomies, those contemplating ostomy surgery and interested family and friends. Free parking in the Marley garage.
es.
Unique Peerspectives Women‘s Support Group
572 Salina St. Syracuse, NY 13202 Diane O’Brien, Program Director 315-802-883-0123 dobrien@accesscny.org www.accesscny.org/services/mentalhealth-services/unique-peerspectives/
Marley Education Center 765 Irving Ave. Syracuse, NY 13210 315-472-8053 www.crouse.org/services/breast-healthcenter/breast-cancer-support-group
The first 30 minutes of the meetings are devoted to an appropriate exercise, which will differ each month and can be enjoyed by women at any level of physical fitness. Sessions will also include speakers on topics recommended by the members of the Pink Therapy Breast Cancer Support Group. Meets the fourth Tuesday of each month at 5:30 p.m. Free parking for attendees is available in the Marley Education Center garage (garage is beneath the building and entrance is located at the corner of Irving Ave. and University Pl.)
Recurrent and Metastatic Support Group Hematology Oncology Associates of Central New York 5008 Brittonfield Pkwy, Suite 700 East Syracuse, New York 13057 315-472-7504 ext. 1081 www.hoacny.com
This group offers support to individuals affected by a recurrent or stage four cancer. Meetings are from 4-5:30 p.m. on the first and third Wednesday of the month. All HOACNY support groups are free and open to the public. Call for ;urrent meeting times and locations.
Stroke Support Group
Upstate Healthline Suite, Telergy Building 6333 Route 298 East Syracuse, NY 13057 315- 464-2300 http://www.upstate.edu/stroke/after_ stroke/support-group.php
Unique Peerspectives is a peer support center that promotes self-help and alternatives to the mental health system. The center is dedicated to the philosophy of people helping people and to end the discrimination and abuse of people who use mental health services.It is a program of AccessCNY.
Upstate Men to Men Prostate Cancer Support and Information Group
Health Link / Oasis HealthLink Suite, First Floor 6333 Route 298, Syracuse, NY 13057 http://www.upstate.edu/cancer/cancercare/programs/prostate/men-to-men.php
Upstate Men to Men Prostate Cancer Support and Information Group helps men cope with prostate cancer by offering community-based education and support for patients and their family members. Meetings are held at 5 p.m. on the last Thursday of the month. The group does not meet in December. To find out more, see the website above and fill out form.
Transportation Services Agape Transportation
1414 Grant Blvd. Syracuse, NY 13208 315-425-0547 Windsofagape02@yahoo.com www.Windsofagape.com
The Stroke Support Group offers education and support to patients, caregivers, family and friends affected by stroke. Meets from 5-7 p.m. on the third Monday of each month unless it falls on a holiday.
Offers transportation Monday-Friday for individuals that need assistance and may not be able to afford public transportation or other alternatives. Transports agency homecare staff and clients with disabilities in the community.
The LIGHT
Band Aid Personal Care Service
The LIGHT provides a group offering support and education to family members of individuals with serious mental illness-
Provides medical transportation to
Oswego Health 74 Bunner Street Oswego, NY 13126
156 W. Matson Ave. Syracuse, NY 13205 315-863-6938 bandaid609@yahoo.com See page on Facebook
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clients who are ambulatory but who require some assistance due to physical or cognitive difficulties. Prefers 24-hour notice. Eligibility: any age. Call directly or call Medicaid Transport at 315-701-7500 and request Band Aid Personal Care Service. Small fee or Medicaid-eligibility.
Oswego County Opportunities OCO Transportation Division 74 Pierce Drive Fulton, NY 13069 315-598-4713 www.oco.org/transportation
Call-A-Ride
1-877-484-3287
Curb-to-curb transportation Monday-Friday for the elderly and persons with special needs for medical, social or personal business within Oswego County. Individuals and other general public may use the service when public transportation is not readily available in their area. This service can be used for medical, social, or personal business.
Medicaid transportation www.medanswering.com
OCO is a certified provider of Medicaid transportation. The number connects callers with Medical Answering Services, (MAS) a call center that that now handles Medicaid eligibility requirements and schedules transportation requests for Medicaid recipients.
Oswego County Public Transportation (OPT) 315-598-4713
OCO Transportation provides fixedroute service throughout the entire county with route deviation available with 24-hour advance reservation. Demand response service is available with three business days advance reservation. Monthly passes, tokens and other reduced fares available. Services provided Monday through Friday. All public routes are wheelchair accessible.
DAV Van (Disabled American Veterans)
800 Irving Ave. Syracuse, NY 13210 DAV Transportation Network 315-425-4352 www.syracuse.va.gov Serving Herkimer, Jefferson, Lewis, Madison, Onondaga, Oneida, Oswego and St. Lawrence counties.
Veterans Transportation Service
shane.deveraux@va.gov: 315-424-4400 Ext.
52524 megan.cleary@va.gov: 315-425-4337
Medical transportation for veterans: Any honorably discharged veteran may avail themselves of this free service by calling during the hours of 8 a.m. and 2 p.m. Must have 48 hours minimum notice to schedule a ride to either the VA Medical Center in Syracuse or to the Seneca Hill Outpatient Clinic.
Catholic Charities Onondaga County Salina Civic Center 2826 Lemoyne Ave. Mattydale, NY 13211 315-424-1810 www.ccoc.us
Transportation services for seniors are provided through Area North Transportation Services (ANTS) to seniors who live in the towns of Salina and Clay. Seniors may request rides to medical, shopping and senior nutrition sites. It is recommended to call as far in advance as possible. There is no fee for this service, but donations are accepted.
CENTRO Call-a-Bus
Information 315-442-3434 Trip Requests 315-442-3420 TTY/TTD Services 315-442-3430 http://www.centro.org/specialized-transit/ call-a-bus
Call-A-Bus is a public, ride-sharing transportation service of the Central New York Regional Transportation Authority (CNYRTA). Call-A-Bus is a para-transit service providing origin-to-destination trips to eligible people with disabilities who would otherwise use Centro buses if it were not for their disabilities. Call-A-Bus is provided under the criteria set forth by the Americans with Disabilities Act (ADA) of 1990. An application is needs to be filled out online in order to be eligible.
Medical Answering Services, LLC
PO Box 12000 Syracuse, NY 13218 315-701-7551; 1-855-852-3287 (toll free)
Cayuga 1-866-932-7743 Madison 1-855-852-3286 Oneida 1-855-852-3288 Oswego 1-855-733-9395
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info@medanswering.com www.medanswering.com
Provides Medicaid transportation management. Arranges all non-emergency Medicaid transportation for eligible Medicaid recipients, except for individuals enrolled in a Medicaid managed care program. Qualifying Medicaid recipients can call to schedule a ride.
Providence Services
1201 East Fayette Street #13 Syracuse, NY 13210 315-415-0165 www.providenceservicessyracuse.org Also find on Facebook
Providence Services will provide transportation services to and from work to enable new Americans and under-resourced Americans to accept employment where community transportation services are not available. Although Syracuse has many organizations providing many other services to these new Americans and under-resourced Americans, transportation is a key reason 40-50 percent cannot accept employment offered. Providence offers transportation through their ride to work program to new Americans and under-resourced residents with the goal that as they become employed, they will transition to carpooling or purchase an automobile to provide their own transportation.
Road To Recovery
6275 Lyons St. East Syracuse, NY 13057 800-227-2345 www.cancer.org/treatment/supportprograms-and-services/road-to-recovery. html
Every day thousands of cancer patients need a ride to treatment, but some may not have a way to get there. The American Cancer Society Road To Recovery program provides transportation to and from treatment for people with cancer who do not have a ride or are unable to drive themselves.Call for eligibility and further details.
United We Ride Program 421 Montgomery St. Civic Center, 10th Floor Syracuse, NY 13202 315-435-2362 Call to schedule rides – Able Transportation: 315-472-3393 http://www.ongov.net/aging/ transportation.html
Provides transportation to disabled individuals who are unable to leave their homes without assistance and who cannot
use existing transportation services such as Call-A-Bus. Transportation provided by Able Medical Transportation. Eligibility: A signed doctor‘s statement that the individual is unable to use other means of transportation is required because of their disability.
Urology Associated Medical Professionals of NY, PLLC www.ampofny.com
Associated Medical Professionals of NY, PLLC is a multi-specialty medical practice with nine offices in Cayuga, Madison, Oneida, Onondaga and Oswego counties. The practice’s focus is on the treatment of urological conditions and cancers. A team of trained urologists, radiation oncologists, and pathologists along with a well trained staff, delivers continuity of care unlike any other organization in the area. The mission of Associated Medical Professionals is to ensure that every patient contact results in a superior experience.
Volunteering AARP
6726 Townline Road Syracuse, NY 13211 315-454-0104 officeonchaarp@gmail.com http://www.aarponondagachapter243.org/ community-service.html
Provides programs that involve community projects, recreation and trip opportunities, discounts, volunteer opportunities, health and other legislation advocacy, driving safety, employment, and a local newsletter.
Boys and Girls Club of Syracuse
2100 E. Fayette St. Syracuse, NY 13224 315-472-6727 info@bgcsyracuse.org www.bgcsyracuse.org/about/get-involved/
Offers youth development programs and services. Volunteer opportunities available.
Oswego State University Center for Service Learning and Community Service
145 Marano Campus Center (The Compass) SUNY Oswego Oswego, NY 13126 315-312-5360; 315-312-2505 service@oswego.edu www.oswego.edu/community-service/
home Also on Facebook: www.facebook.com/ commserve
Gives student volunteers a chance to get involved with programs such as Adopt-A-Grandparent, Mentor Oswego, Red Cross Club and Habitat for Humanity.
Retired Senior Volunteer Program (RSVP)
Cayuga County Boyle Center 149 Genesee St., Box 5 Auburn, NY 13021 315-255-1733 http://www.auburnny.gov/public_ documents/AuburnNY_RecPrograms/RSVP
Onondaga County (through Catholic Charities)
2626 LeMoyne Avenue Mattydale, NY 13211 315-424-1800 volunteer@ccoc.us www.ccoc.us/volunteer Oswego County SUNY Oswego Office of Community Relations 34 East Bridge Street Oswego, NY 13126 315-312-2317 rsvp@oswego.edu www.oswego.edu/obcr/retired-and-seniorvolunteer-program
RSVP serves to encourage and foster the development and maintenance of volunteer opportunities that engage, support and enhance the lives of Americans 55 and older. RSVP volunteers serve through schools, day care centers, police departments, hospitals and other nonprofit and public organizations to help meet critical community needs. Hours are flexible, supplemental insurance is offered while on duty and on-the-job training provided from the agency or organization where volunteers are placed.
Long Term Care Ombudsman Program Cayuga County Ombudsman Dorothy Dunn ddunn@ariseinc.org 315-255-3447, ext. 320 Madison County Ombudsman Krystal Wheatley 315-272-1872 kwheatley@rcil.com Onondaga and Oswego Counties’ Ombudsman Jeff Parker 315-671-5108 jparker@ariseinc.org
The Long Term Care Ombudsman
Program (or LTCOP) is a federal advocacy program dedicated to protecting people living in long term care facilities. In New York State, the Office for the Aging operates LTCOP through its Office of the State Long Term Care Ombudsman. The State Ombudsman supervises Substate Ombudsman Coordinators who serve all communities throughout the state. Substate Ombudsman programs are sponsored either by area agencies on aging or other qualified organizations.
Ronald McDonald House
Pediatric Hematology/Oncology Department 750 E. Adams St. Syracuse, NY 13210 315-476-1027 volunteer@rmhcny.org https://rmhcny.org/get-involved/ volunteer/
Operates year-round programs and activities for inpatient and outpatient children. Duties may include providing home-cooked meals for guests, along with supplying other items on the house’s “wish list.” Office and special event assistance may also be needed. Call for volunteer duties available. VolunteerCNY.org
CNY‘s Regional Volunteer Center 518 James St. P.O. Box 2129 Syracuse, NY 13220 315-428-2211 sewards@unitedway-cny.org www.volunteercny.org
VolunteerCNY.org is the hub for volunteer activity across the Central New York region. Their virtual volunteer center serves Cayuga, Cortland, Madison, Onondaga and Oswego counties. Driven by United Way of Central New York, the site collaborates with a network of United Way affiliates and local partners to provide volunteers and resources to the community. Search its regional database of volunteer opportunities all on one site.
Women’s Services Family Planning Service
428 W. Onondaga Street Syracuse, NY 13202 315-435-3295 http://ongov.net/health/familyPlanning. html
Family Planning Service (FPS) has special clinic sessions dedicated to teens and provides service to males during specific
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hours. Clinics are open during the daytime, evenings and two Saturdays a month. FPS accepts all private insurance, as well as all NYS fee for service Medicaid and Medicaid managed care programs. Fees are not a barrier to service and inability to pay is not a barrier to care. Clinics are located on the near-west side of Syracuse, North Syracuse and downtown in the Civic Center. Appointments are available six days/week, days and evenings, depending on location. Services include reproductive health exams, a variety of birth control methods, Rapid HIV testing, STD testing and treatment, walk-in pregnancy testing with non-directive options counseling, as well as free emergency contraception and condoms. Health educators are available for educational presentations in the community. Services are provided on a sliding fee scale and most insurance is accepted. Assistance with applications for NYS Family Planning Benefit Program and presumptive Medicaid for pregnancy is provided. FPS is a joint project of the Syracuse Model Neighborhood Facility and the Onondaga County Health Department.
Oswego County OB-GYN, P.C. 42 Montcalm St.; Oswego, NY 13126 820 Phillips St. Fulton, NY 13069 315-343-2590 www.ocobgyn.net
Oswego County OB-GYN, P.C. is a single specialty private group practice that provides 24-hour in-house obstetrical and gynecological coverage at Oswego Hospital and at various locations throughout Oswego County. It has served the women of Oswego County for over the past 50 years, providing the full spectrum of women’s health care needs. The practice consists of physicians who are board-certified specialists in obstetrics and gynecology, certified nurse midwives, certified nurse practitioners, a full-time in-office ultrasound technician, registered nurses, licensed practical nurses, medical assistants, and clerical and billing support staff. It offers preventive, diagnostic and acute patient care with a wide range of special services, including obstetrics, family planning, infertility, gynecology, gynecologic surgery and weight management. Dr. Daniel Coty and Dr. Raj Mahajan are also the medical directors for the Oswego County Opportunities’ Reproductive Health Division. The “Smokefree for Baby and Me” and weight loss programs saw continued success in 2016.
Women — BreastFeeding Support Cornell Cooperative Extension of Oswego County 3288 Main St. Mexico, NY 13114 315-963-7286 www.thatscooperativeextension.org
Offers an in-home breastfeeding support program by certified breastfeeding / lactation / nutrition specialists. It is a onehour-a-week for six weeks program and includes nutrition education.
La Leche League of Onondaga County Syracuse East 315-313-4555 Liverpool 315-623-0555 www.lllny.org
La Leche League groups offer free in-person parent-to-parent support through regular meetings. All parents interested in breastfeeding, along with their babies and children, are welcome. Call above numbers for a group times and locations. La Leche League leaders are volunteers who are available for free telephone or email support every day.
La Leche League of Oswego
315-343-4046; 315-216-4622; 315-3421443 www.llliny.org
Provides phone support to nursing mothers in Oswego County. Offers inhome service and support upon request.
Madison County Breastfeeding Connections Cafe A place where breastfeeding and pregnant families can get professional breastfeeding support, talk with other moms, check baby’s weight and milk intake and connect to community resources.
Oswego County Breastfeeding Coalition Mother Earth Baby 70 W. Bridge St. Oswego, NY 13126 315-216-4622 find their page on Facebook
The Oswego County Breastfeeding Coalition exists to promote, protect, educate and empower breastfeeding families in
our community. Its goal is to increase the awareness of support services available to mothers in Oswego County and would like providers to seek services of lactation support to increase initiation and duration of breastfeeding in the community.
Women Infants and Children (WIC) – Madison-Herkimer Counties Madison: Community Action Program 1072 Northside Shopping Center Oneida, NY 13421 315-363-3210 Herkimer: Community Action Program 401 E. German St. Suite 101 Herkimer, NY 13350 315-866-5029 www.wicstrong.com
WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post postpartum women, infants and children to the age of 5. WIC also offers a wide variety of breastfeeding support services.
WIC Program of Onondaga Healthy Families www.onhealthyfamilies.com
The Onondaga County Health Department WIC program has trained breastfeeding counselors on staff to support nursing families. WIC provides checks each month to buy healthy WIC foods and ideas on preparing healthy meals for families. WIC is open to Onondaga county residents who are pregnant and/or parenting a child younger than 5. Participating families must meet income guidelines and many working families do qualify. To find a WIC clinic near you, call the main office number above.
YOGA Upstate Yoga Institute
6483 E. Genesee St. Fayetteville, NY 13066 315 445 4894 www.upstateyogainstitute.com
The studio has been sharing yoga with the Syracuse community for 35 years. It teaches yoga in its traditional form as a mindful moving meditation, which strengthens and relaxes the body, calms restless thoughts, balances the immune and nervous systems and unveils the spirit. Upstate Yoga Institute offers group and private classes in yoga, mindfulness meditation courses and Vedic Chanting classes.
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2019 CNY Healthcare Guide AD INDEX Listed Alphabetically Acu-Care................................................. Back cover ADHD & Autism............................................. Wrap 4 AMP Urology......................................................... 10 ARISE.................................................................... 57 Associates for Women’s Medicine......................... 53 Auburn Community Hospital........................... wrap 2 Bassett Healthcare................................................ 31 Berkshire Farms.................................................... 22 Bishop Rehabilitation...................................... wrap 3 Brighton Physical Therapy..................................... 16 By Your Side Companion....................................... 33 Cayuga Medical Center......................................... 63 Circare Integrating Health Services....................... 30 CNY PT & Aquatic Center..................................... 63 Community Memorial Hospital............................... 25 ConnextCare — A Community of Care.................. 19 Crouse Hospital....................................................... 3 dB Audiology Assoc............................................... 61 DIV Development.................................................. 85 Excellus BlueCross BlueShield............................. 37 Faatz-Crofut Home................................................ 55 Franciscan Companies-Lifeline............................. 17 Franciscan Health Support.................................... 25 Fulton Falls Dental Health Assoc........................... 53 HCR Home Health................................................. 41 HealtheConnections............................... Inside Front Healthwear Rental................................................. 26 Helio Health........................................................... 17 Hematology/Oncology Associates of CNY............ 85 Hospice of Central New York................................. 27 Inertia Occupational and PT Services................... 21 Legacy Nursing & Homecare................................. 28 Liberty Resources.................................................. 75 Loretto............................................................ wrap 1 Mannion & Copani Attorneys ................................ 57 Margo-Essential Balance....................................... 20
Mauro Bertolo Physical Therapy........................... 41 Medical Registry of CNY, Inc. ............................... 20 Michael Fallon III DDS........................................... 29 Mohawk Homestead Adult Care............................ 31 Multiple Sclerosis Resources of CNY ................... 65 MVHS.................................................................... 21 Nascentia Health................................................... 80 Neighborhood Center............................................ 98 New Hartford Medical PC...................................... 27 Nunn’s Home Medical Equipment........................... 7 Oasis Lifelong Adventure....................................... 28 Oneida Healthcare................................................. 23 Oneida Housing Authority...................................... 57 Onondaga Center for Rehab & Nursing................ 15 Oswego County OB/GYN...................................... 60 Oswego County Opportunities............................... 81 Oswego Health........................................................ 6 Paul S. Cohen MD................................................. 30 Rome Memorial Hospital....................................... 26 Seniors Helping Seniors........................................ 83 Seniors Home Care Solutions............................... 33 Sharon Burkert...................................................... 33 Simeon Dewitt/Peters Realty................................. 69 St. Joseph’s Hospital ...................................... 44, 45 Suburban Transport............................................... 79 Syracuse Orthopedic Specialists SOS.................. 16 The Center for Family Life & Recovery................. 65 Tobacco Free NYS................................................ 59 Tully Hill Clinical Dependency............................... 69 Upstate Medical...................................... Inside Back Upstate Foundation............................................... 11 Upstate Orthopedics.............................................. 53 Upstate Yoga Institute............................................ 83 Van Duyn Center for Rehabilitation & Nursing...... 29 WellNow Urgent Care............................................ 55 Zalatan Modern Dentist........................................... 5
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Assessment Treatment Education Advocacy We are proud to announce our newest program, Little Grasshoppers Autism Day Program. Little Grasshoppers is dedicated to improving the lives of children with ASD. Our program is appropriate for children 18 months and older and is based on a full-day schedule. We provide an intensive level of positive support for children with Autism Spectrum Disorder in order to teach new skills and reduce challenging behavior. Our goal is to prepare each child for a successful transition into a structured educational setting and everyday life activities.
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