Healthcare Guide 2016

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There’s more to health than hospitals. Now, there’s more to St. Joseph’s too. Introducing St. Joseph’s Health – a seamless system that brings together all aspects of care, all across the region. For nearly 150 years, we’ve provided Central New York with a higher level of care. Now, as St. Joseph’s Health, we’re continuing that tradition while making care more accessible, affordable, consistent and convenient for patients throughout our communities. It’s our way of connecting lives – and today, we’re doing it in more ways and more places than ever before.

• PRIMARY CARE

• HOME CARE

• ACUTE CARE

• AMBULATORY CARE

• Aesthetic Services

• Da Vinci Robotic Surgery

• Independent Living

• Palliative Care

• Spiritual Care

• Bariatric (Weight Loss)

• Dialysis

• Interventional Radiology

• Pharmacy Services

• Surgical Services

• Behavioral Health Services

• Emergency Services

• Laboratory Alliance

• Physical Medicine and Rehabilitation

• Urgent Care

• Cardiac Services

• Gynecological Services

• Lifeline and Medication Dispenser

• Primary Care

• Urology

• Care Coordination Network

• Home Care

• Medical Equipment and Supplies

• Pulmonary Services

• Vascular Services

• CNY Infusion

• Hospitalists

• Obstetric Services

• Sleep Laboratory

• Women & Children’s Services

• Colorectal Services

• Imaging @ St. Joseph’s

• Orthopedic & Spine Care

• Social Adult Day Care

• Wound Care

www.sjhsyr.org/sjhealth | 315-703-2138




Medicare Advantage Plans for 2016! Cost-saving Benefits • Help from Our Experts • Doctors You Know and Trust •

Your licensed Medicare Sales Representative will meet with you in the comfort of your home, answer all your questions, and help you choose the plan that’s right for you.

Depending on the Medicare Advantage plan, key benefits include:

• $0 monthly plan premium • $0 deductible for prescription drugs • $0 copay for preferred generic drugs • $0 or low copay for doctor visits • Over-the-Counter card with up to $75 per month • $0 copay for annual dental checkup • Flexible spending benefit • Transportation ...and much more!

Fidelis Care Receives 4 Star Rating Fidelis Care is a four-star Medicare Advantage plan, recognized for quality care and member service. Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.

1-800-860-8707 (TTY: 1-800-558-1125) Open Enrollment runs from October 15-December 7, 2015 It's easy to enroll anytime online at fideliscare.org

The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the plan. Limitations, copayments, and restrictions may apply. Benefits, formulary, pharmacy network, premium and/or copayments/coinsurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium. Fidelis Care is a Coordinated Care plan with a Medicare contract and a contract with the New York State Department of Health Medicaid program. Enrollment in Fidelis Care depends on contract renewal. Fidelis Care is an HMO plan with a Medicare contract. Enrollment in Fidelis Care depends on contract renewal.

15127 Accepted 2016 CNYH3328_FC Healthcare Guide - 3


INSIDE Features_____________________

6-11

• Medical Milestones in 2015 • Healthcare: Big Changes Ahead • Food to Combat What Else Ails Us

Leaders in Healthcare_______

12-28

Profiles of CEOs, Administrators, Professionals

Hospital Stats_______________

29-47

• A list of hospitals in the region: Where they are, what they do, how many physicians they have

Hospital Comparison________

38-39

• What patients say about their hospitals

Resources___________________

40-81

• List of support groups, nonprofits, health-related agencies and more

HOSPITAL LOCATOR Auburn Community Hospital..................................................29 Bassett Healthcare Network — Bassett Medical Center.......29 Community Memorial Hospital...............................................30 Crouse Hospital.....................................................................30 F.F. Thompson Hospital........................................................30 Mohawk Valley Health System..............................................31 Oneida Healthcare.................................................................32 Oswego Health......................................................................32 Rome Memorial Hospital.......................................................33 St. Joseph’s Health................................................................34 Syracuse VA Medical Center.................................................35 Upstate University Hospital...................................................35

cnyhealth.com 4 - 2016 CNY Healthcare Guide

Central New York Healthcare Guide is published every year by In Good Health–CNY’s Healthcare Newspaper.

2016 Healthcare Guide

Editor & Publisher: Wagner Dotto Associate Editor: Lou Sorendo Resources Listing: Debra Lupien Contributing Writer: Anne Palumbo Advertising: Amy Gagliano,Cassandra Lawson, Donna Kimbrell Layout Design: Chris Crocker Cover Design: Jillian Meisenzahl

Single copies: $20 Free to Subscribers to In Good Health - CNY’s Healthcare Newspaper and 55 Plus Magazine Mailing Address: P.O. Box 276, Oswego, NY 13126 Phone: 315-342-1182 Fax: 315-342-7776 Website: CNYhealth.com Email: editor@cnyhealth.com All contents copyrighted © 2015. All rights reserved. No part of this publication may be reproduced in any manner without the express written consent of the publisher. Content updated in November 2015.


RESOURCES 4th Angel Mentoring Program..................................................... 51 A Brush with Kindness................................................................ 80 A. Bruce Stewart DDS................................................................ 57 AARP.......................................................................................... 80 Abuse & Assault Hotline............................................................. 64 ACCES-VR................................................................................. 79 Access Care and Resources (ACR) Health ............................... 42 Access CNY............................................................................... 58 Acu-Care Acupuncture Center................................................... 40 ADD/ADHD Parent and Staff Support Group............................. 76 Addiction Awareness Group for Friends and Family of Addicts.................................................................... 76 Adelphi New York Statewide Breast Cancer Hotline ................. 64 Adolescent Pregnancy Prevention and Services, Oswego County BOCES........................................................ 70 Advocacy and Accessibility Programs ....................................... 61 Advocates Incorporated.............................................................. 57 Agape Transportation................................................................. 78 Alcohol Drug Abuse Prevention Education Program ................. 62 Alcoholics Anonymous – Syracuse Service Center.................... 75 ALS Association of Upstate New York....................................... 42 Alzheimer’s Association Central New York ......................... 42, 72 American Cancer Society........................................................... 50 American Diabetes Association of CNY .................................... 42 American Foundation for Suicide Prevention............................. 42 American Heart and Stroke Association .................................... 42 American Lung Association in New York.................................... 42 American Parkinson Disease Association.................................. 42 American Red Cross.................................................................. 40 Arbor House-Chemical Dependence Program........................... 66 Arc of Onondaga County............................................................ 57 Arc of Oswego County Senior Day Habilitation ......................... 72 ARC of Oswego County/ Oswego Industries.............................. 58 ARISE................................................................................... 40, 58 Arise and Ski.............................................................................. 62 ARISE Employment Programs................................................... 80 Arthritis Foundation, New York Chapter..................................... 42 Aurora of Central New York Adult Employment Services............................................................. 79 AURORA of CNY........................................................................ 58 Band Aid Personal Care Service................................................ 78 Barnabas Apartments................................................................. 66 Barnabas House ........................................................................ 66 Behavioral Health Services........................................................ 58 Bicycle Helmet Program............................................................. 52 Birthright of Onondaga County................................................... 71 Booth House............................................................................... 66 Boys and Girls Club of Syracuse................................................ 81 Brain Injury Association of NYS.................................................. 58 Breast Cancer Support Group.................................................... 76 C.H.A.D...................................................................................... 75 Café Plus.................................................................................... 76 Camp Good Days....................................................................... 50 Cancer Care............................................................................... 50 Cancer Information Service........................................................ 50 Cancer Legal Advocacy and Services Program (CLASP)................................................................................ 68 CancerConnects, Inc.................................................................. 50 Car Seat Program....................................................................... 52 Care Net Pregnancy Center of Northern New York.................... 71 Casey’s Place............................................................................. 52 Catholic Charities....................................................................... 79 Catholic Charities Expanded In-Home Services for the Elderly (EISEP)........................................................... 72 Catholic Charities Men’s Shelter................................................ 66 Catholic Charities Onondaga County................................... 52, 66 Catholic Charities Oswego County............................................. 52 Catholic Charities Oswego County Food Pantry........................ 69 Cayuga County Health Department Maternal and Child Health Program............................................................. 71 Cayuga County Long-Term Care Access Office........................ 72 CBY Perinatal and Infant Bereavement Network....................... 47 Central New York Bleeding Disorders Association, Inc.............. 42

Central New York Coalition for Young Children with Special Needs................................................................. 52 Central New York Developmental Disabilities Regional Office (CNYDDRO)......................... 58, 61 Central New York Regional Perinatal Center............................. 71 CENTRO Call-a-Bus................................................................... 79 Chadwick Residence.................................................................. 66 Charity for Children..................................................................... 52 Chemical Dependency Treatment at Crouse............................. 75 Child Care Solutions................................................................... 52 Child Life Play............................................................................. 81 Child Safety Seat Program......................................................... 53 Children and Family Services Program...................................... 53 Children’s Rights and Family Law Clinic.................................... 68 Christopher Community.............................................................. 67 Clover Corner Senior Program................................................... 72 CNY ASA Spectrum Support...................................................... 76 CNY Autism Society of America................................................. 58 CNY Brain Aneurysm Support Group......................................... 76 CNY Celiacs Support Group....................................................... 76 CNY Community Foundation...................................................... 43 CNY Fertility Center Circle of Hope............................................ 44 CNY Sensory Processing Disorder Parents Connections Group................................................................. 76 CNY Services............................................................................. 58 CNY WORKS INC...................................................................... 80 Cocaine Anonymous.................................................................. 75 Community Options, Inc............................................................. 58 Community-Wide Drug-Free Coalition/Prevention Program.................................................................................. 62 Conifer Park Clinic...................................................................... 75 Contact Community Services, Suicide Prevention Hotline.................................................................. 65 Cornell Coop. Extension of Oswego County.............................. 48 County of Oswego Council on Alcoholism and Addictions (COCOAA)..................................................... 75 Crohns and Colitis Foundation of America................................. 43 Cuse Kids Club........................................................................... 50 Cystic Fibrosis Foundation ........................................................ 43 DAV Van (Disabled American Veterans).................................... 79 David’s Refuge........................................................................... 58 dB Audiology Associates, P.C.................................................... 63 Department of Human Services........................................... 40, 41 Depression Bipolar Support Alliance (DBSA) of Central NY Support Group................................................. 77 Diabetes Support........................................................................ 77 Domestic Violence Hotline.......................................................... 65 Dorothy Day House.................................................................... 67 Down Syndrome Association ............................................... 43, 77 E. John Gravas Center............................................................... 44 Eat Smart NY Program of Cornell Coop. Extension................... 69 Elder Law Clinic.......................................................................... 68 Eldercare Locator....................................................................... 72 Elmcrest Children’s Center......................................................... 53 Empire State Lyme Disease Association, Inc....................... 44, 77 EnMotion Support Group............................................................ 77 Epilepsy Parent/Family Network Support................................... 77 Epilepsy Pralid, Inc..................................................................... 58 Exceptional Family Resources................................................... 59 Exceptional Family Services....................................................... 73 Exodus House............................................................................ 67 Expanded in Home Services for the Elderly Program (EISEP).................................................................... 72 Families Anonymous.................................................................. 75 Family Counseling Service of Northern New York..................... 45 Family Life Education Support Group......................................... 45 Family Planning Service................................................. 53, 71, 81 Family Support Services............................................................. 54 Family Tapestry, Inc................................................................... 68 FamilyCare Medical Group, PC.................................................. 69 Farnham Family Services........................................................... 75 FEAT of CNY.............................................................................. 77 Fidelis Care................................................................................ 68 Food Bank of Central New York................................................. 69

Francis House108 Michaels Ave................................................ 64 Friends of Oswego County Hospice........................................... 64 GiGi’s Playhouse........................................................................ 59 Goldberg Couple and Family Therapy Center............................ 54 Golden Park Program................................................................. 73 Golden Senior Services.............................................................. 73 GriefShare Support Group.......................................................... 45 H.O.M.E., Inc.............................................................................. 54 Head & Neck Cancer Support Group of CNY............................. 77 Head Start of Oswego County.................................................... 54 Heart of NY Area Narcotics Anonymous.................................... 75 Hearts and Homes Adoption Support Group.............................. 77 Helping Hands, Healing Hearts ................................................. 46 Heritage Farm............................................................................. 62 Hiscock Legal Aid....................................................................... 68 Home HeadQuarters.................................................................. 65 Hope for Bereaved - Onondaga ................................................ 45 Hope for Bereaved Over the Rainbow........................................ 46 Hope for Bereaved Support Group, Oswego ............................ 46 Hope for Heather Ovarian Cancer Foundation........................... 51 HOPE Network........................................................................... 77 Hospice Grief Center ................................................................. 46 Hospice of CNY.......................................................................... 64 Hospice of Jefferson County Grief Support................................ 46 Hospice of the Finger Lakes....................................................... 64 Human Concerns Center Food Pantry....................................... 69 Huntington Disease Society of America..................................... 44 Huntington Family Support Services.......................................... 54 Huntington Young Parents Program........................................... 54 ICAN of Syracuse Support Group.............................................. 77 In My Father’s Kitchen................................................................ 69 Internal Medicine Offices of Paul S. Cohen MD......................... 69 Interreligious Food Consortium (IFC)......................................... 69 It’s About Childhood and Family, Inc.......................................... 55 Jewish Family Services.............................................................. 55 La Leche League ....................................................................... 48 Laurie’s Hope Breast Cancer Support Program......................... 77 Lead Poisoning Control Program............................................... 66 Lead Program............................................................................. 66 Learning Disabilities Association of CNY .................................. 59 Legal Aid Society of Mid-NY....................................................... 68 Leukemia and Lymphoma Society, Western and CNY Chapter.......................................................................... 59 Lifeline........................................................................................ 73 Lifestyles Center......................................................................... 63 Long Term Care Ombudsman Program..................................... 81 Look Good…Feel Better Program.............................................. 51 Lupus Alliance of Upstate New York.......................................... 59 Lupus Foundation of Mid and Northern New York, Inc............... 44 Madison County Breastfeeding Connections Cafe..................... 49 Madison County Council on Alcohol and Substance Abuse, Bridges.................................................... 76 Madison County Health Department.......................................... 63 Make-A-Wish® Central New York.............................................. 60 March of Dimes Foundation....................................................... 44 Margaret L. Williams Developmental Evaluation Center............ 60 McAuliffe Senior Health Center.................................................. 73 McMahon/Ryan Child Advocacy Center..................................... 68 Medical Answering Services, LLC.............................................. 79 Medical Equipment Loan Closet through Arise.......................... 61 Medical Transportation............................................................... 79 Mid-State Early Childhood Direction Center............................... 55 Monarch Training Program......................................................... 80 Move Along, Inc.......................................................................... 62 Multiple Sclerosis Resources of CNY......................................... 60 Muscular Dystrophy Association................................................ 44 NAMI Syracuse, Inc.................................................................... 77 Narcotics Anonymous ................................................................ 75 National Domestic Violence Hot Line......................................... 65 National Kidney Foundation of CNY........................................... 44 National Runaway Switchboard.................................................. 65 National Stroke Association........................................................ 44 New Beginnings Bereavement Support Group........................... 47

continued on page 82

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can improve the patient’s chance of beating the disease. The discovery may lead to microrobots that can perform other tasks such as clotting wounds, killing bacteria and more.

Whole Body Transplantation

Medical Milestones in 2015 By Deborah Jeanne Sergeant The year 2015 brought many medical discoveries and trends. These represent just a few.

the discovery could prove lifesaving for the antibiotic-resistant infections that kill more than half a million people annually.

The Pink Pill

Hope for a Muscular Dystrophy Cure

This year, the FDA approved Addyi (flibanserin), the first medication to treat generalized hypoactive sexual desire disorder (low libido) in premenopausal women. Sprout Pharmaceuticals, based in Raleigh, N.C., manufactures the prescription medication. Despite Addyi’s relatively low success rate (women reported only one additional sexual experience per month during its trials) and its contraindication for women who drink alcohol, the very development of such a drug acknowledges the importance of women’s sexual health and should help spur more research in the area.

New Antibiotic For the first time in a decade, a new antibiotic was discovered. Researchers have found that teixobactin possesses the ability to clear up life-threatening infections in laboratory animals without the disease resistance response that emerges with other antibiotics. So-called “super bugs” may not be so super anymore. Though not yet FDA approved,

Researchers at the University of Missouri have developed a gene therapy that in lab animals has treated muscles affected by muscular dystrophy. The scientists use a common virus to deliver a microgene to each muscle in the body to stimulate the production of dystrophin, a protein inherent to the body that regenerates muscle tissue. The therapy evidences no side effects.

Drug Delivery Robots These aren’t drones delivering prescription bottles to patient’s homes, but miniscule robots that deliver medication inside the body. They can target specific areas — such as cancerous tumors — and deliver medication such as chemotherapy drugs 1,000 times more powerful than those currently used without so many side effects. By pinpointing the places in the body needing treatment, the robots

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Italian surgeon Sergio Canavero of the Turin Advanced Neuromodulation Group announced he plans to perform the first transplantation of a donor body onto the head of volunteer Valery Spiridonov. The 30-year-old scientist from Vladimir, Russia, has Werdnig-Hoffman disease. The genetic disease causes muscle wasting and patients eventually lose the ability to perform activities of daily living. Canavero believes the 36-hour surgery should require about 150 surgeons and nurses and cost about $11 million. Slated for 2017, Canavero’s groundbreaking and ethically questionable surgery involves a myriad of difficult and likely impossible procedures to connect a living head to a donated body and then revive the body. Canavero hopes to raise more discussion on transplantation ethics and possibilities while researching his project.

New Breast Cancer Drug Pfizer Pharma introduced Palbociclib (Ibrance) in February. The CDK4/6 inhibitor for breast cancer, paired with Letrozole, is meant for postmenopausal women with certain types of breast cancer. The drug works so well that the FDA gave it priority review designation in late 2014. The company predicts that sales of the drug should reach $3 billion annually within five years.

Personalized Medicine In 2105, several types of drugs and treatments became more individualized as physicians and biomendical companies perfect methods of treating depression, heart disease and cancer that meet the person’s needs as determined by genetic analysis. Genetic testing helps guide physicians in making the best choices for that patient’s health while reducing side effects.


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Healthcare:

BIG CHANGES AHEAD Things will look a lot different in 2016 By George W. Chapman

H

ealthcare will continue to go through a major transformation in how care is paid for and delivered in 2016. Most of the major stakeholders — physicians, hospitals, insurance companies, drug and device manufactures, employers and consumers — are being impacted by the changes. While no one can predict how things will look several years from now, it is safe to say things will look a lot different than they do than today. Here’s what to expect at least for next year. • The Patient Protection and Affordable Care Act (ACA or ObamaCare) is the law of the land and cannot be repealed (there have been almost 60 attempts to repeal all or parts of the ACA). The individual mandate to have health insurance will be more strictly enforced in 2016. The penalties/fines for not having insurance increase substantially. The individual penalty will be the greater of $695 or 2.5 percent of income for individuals. For families it will be the greater of $2,085 or 2.5 percent of income for families. People in lower income brackets — the majority in the uninsured population — are impacted the most by these fines, so the numbers are significant. The penalties are approaching what their out-ofpocket contribution would be if they purchased subsidized insurance on the exchange. Consequently, the number or percentage of uninsured will continue to drop. The uninsured rate was 17 percent in 2013; 12 percent in 2014 and 10 percent in 2015. The percentage of uninsured in the U.S. could drop to just 8 percent in 2016. • More and more seniors will elect commercial Advantage plans over regular government sponsored Medicare next year. In 2015, 31 percent or 17 million of eligible seniors were

enrolled in a private Advantage plans. This is expected to grow to 19 million in 2016. Advantage plans cost more than regular Medicare because they have more benefits such as preventive, dental, vision and hearing care. Premiums for both regular Medicare and Advantage plans have been very stable over the past few years and should continue to be stable in 2016. • Commercial carriers will continue to merge in order to accumulate more covered lives, increase their negotiating power and lower their risk. Anthem, the second biggest carrier in the U.S., has announced its intention to purchase Cigna, the fourth biggest, for about $50 billion. If approved by the FCC and Department of Justice, it would create the largest health insurer in the country. Most markets are being dominated by two if not just one commercial carrier. Commercial insurance rates, employer and exchange based, will continue to rise at a faster rate than Medicare. Most commercial plans in NYS will increase premiums about 7-8 percent. • Not to be outdone by insurance mergers, strategic alliances, mergers and acquisitions between hospitals and doctor’s practices will continue at an accelerated rate. Hospitals will continue to form comprehensive, clinically integrated systems of care by employing or aligning with physicians. Right now, about 50 percent of all physicians are employed. This percentage is much higher for new physicians. Odds are your primary care physician will be part of a large health system is 2016. You can expect these systems to start “narrowing” or limiting your choice of physicians in order to maintain control and quality. If this sounds familiar, you’re right. Clinically Integrated Networks (C.I.N.) and Accountable Care Organizations (A.C.O.) will eventually morph into

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what we used to call HMOs. It has been demonstrated that the care delivered by “narrower,” clinically integrated systems with electronic records is typically better than the traditional unintegrated care delivered by an almost unlimited choice of providers. More choice is not necessarily better for the consumer. • You can expect more payments from your insurance company will be based on alternative reimbursement, quality of care or outcome, versus traditional fee for service. Next year, providers can expect at least 10 percent of their payments from insurers will be alternative in nature. In just three years, by 2018, Medicare intends to base 50 percent of their reimbursements to physicians and hospitals on quality or outcome. • In 2016 physicians without electronic health records will begin to feel the pinch from payers. The impact on their patients is that their records won’t be part of a modern, clinically integrated system where physicians and hospitals communicate among themselves in real time. Not having electronic records is a serious disservice to consumers/patients. Alternative reimbursement schemes will place more responsibility on patients for their overall health. Patient compliance will become crucial to a provider’s financial success. Noncompliant patients run the risk of being “fired” by their physician. • Next year you will see more care being delivered via telemedicine as physicians and hospitals systems avail themselves of the technology. Radiology and dermatology have been the trailblazers in telemedicine. Most insurers now pay for telemedicine, which will make it more available to everyone. Being able to “see” an urban-based specialist via telemedicine is a boon to consumers in rural areas where access to specialists has been difficult because of distance. Patients will be able to communicate with their providers and access their records via secure patient portals on the provider’s website.

George W. Chapman is a health consultant who operates GW Chapman Consulting in Upstate New York. To reach him, email gwc@gwchapmanconsulting. com.


If you don’t have health insurance Call Total Care

A Today’s Options® of New York Health Plan

1-800-223-7242 or visit us online

at www.totalcareny.com 2016 CNY Healthcare Guide - 9


Healthy Food Choices to Combat What Else Ails Us By Anne Palumbo

W

hat should I eat now that I am a bit older? It’s a question I think about often, whether I’m stewing about staving off the biggies, like heart disease and stroke, or I’m worrying about warding off the less-catastrophic conditions, like hearing loss and thinning hair. By now, many of us are well aware of what we should eat to protect our hearts, lower our blood pressure, strengthen our bones, and regulate our blood sugar. We’re in tune with cholesterol, savvy about saturated fats, fanatical about fiber, and all over the vitamin D. So, we’re on a healthy roll. But what about those conditions that might not fell us but are still troublesome or debilitating nonetheless? Could consuming certain foods shore up our system to prevent or arrest the decline of these particular impairments, too? Great news: Yes!

Let’s start with…

Thinning Hair With aging, nearly everyone experiences both hair loss and thinning hair. Genetics, hormones, illness, exhausted hair follicles: many factors contribute to this unwelcome condition. What we eat — or rather, fail to eat — can also cause our follicles to lose steam. Dietitian Dawn Jackson Blatner, author of the “Flexitarian Diet,” advises us to “pump up the protein to keep hair follicles strong.” Since protein is the building block of hair, it stands to reason that too little protein can stress our tresses. A serious lack of protein, however, can cause hair to fall out. This happens, according

to the American Academy of Dermatology, because the body r a t i o n s protein by shutting down hair growth, which later results in shedding. Iron deficiency is another diet-related cause of hair loss and thinning, according to research conducted at the Cleveland Clinic. When it progresses into full-blown anemia, your body channels oxygen to support vital functions as opposed to ones like keeping your hair intact. Clearly, Popeye was not the spinach fan he purported to be! What’s more, low levels of vitamin B and zinc can also contribute to hair troubles, because both are involved in the synthesis of protein.

Recommended foods

Lean meats (beef, turkey, pork), eggs (also rich in a B vitamin called biotin that helps hair grow), Greek yogurt (also rich in pantothenic acid that encourages blood flow to your scalp and hair growth), legumes, and spinach.

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researchers found that women who ate the greatest amount of DHA, an omega-3 fatty acid found in fish, lowered their risk of developing macular degeneration by 38 percent. This fatty acid, which also makes up as much as 50 percent of the photoreceptors in the retina, may also aid night vision. Likewise, eating a diet loaded with antioxidants may be beneficial, says physician Ivana Kim, associate professor of ophthalmology at Harvard Medical School, because “antioxidants are thought to help protect the retina from free-radical damage.”

Recommended foods

Hearing Loss When it comes to protecting our ears, most of us think in terms of avoiding loud noises. And while this measure is indeed the No. 1 way to protect the tiny hair cells in the inner ear from permanent damage, there are nutrients we can eat that will also maintain healthy hearing as we age. Foods high in magnesium, for example, are good for ears because they improve circulation to the hair cells (loud noise impairs blood flow to the ears) and help control the release of glutamate, one of the major contributors to noise-induced hearing loss. Animal studies, in fact, have found that magnesium deficiency increases the risk of noise-induced hearing loss. Eating more fish may also keep hearing loss at bay. A large study, conducted at Brigham and Women’s Hospital in Boston, found that women who ate two or more servings of fish weekly had a 20 percent lower risk for hearing loss than those who ate fish only rarely. More specifically, eating more omega-3s, a fatty acid commonly found in seafood, was linked to the lower risk. Researchers say both fish and omega-3s help maintain good blood flow to the ear. Vitamin B-12 and folate—two of the most common vitamin inadequacies in older people—may also play a role in keeping sounds sharp. Some researchers postulate that elevated levels of an artery-damaging amino acid associated

Broccoli, kale and spinach stand out for being high in many of the nutrients needed for good eye health. Egg yolks are a carotenoid superstar, and nothing beats orange fruits and vegetables for vitamin A. As for zinc, check out oysters, lean meats, cashews and chickpeas. Omega-3s are found in flaxseed, walnuts and lots of with deficiencies in either of these vitamins may affect blood flow to the ear.

Recommended foods

Fish (halibut is high in both magnesium and omega-3s) and shellfish, lean red meats, spinach, asparagus, nuts and seeds, legumes, fortified cereals, and dark chocolate.

Vision Problems Can we really prevent eye problems such as macular degeneration and cataracts by eating certain foods? Research conducted at both Harvard Medical School and the National Eye Institute appear to point in that positive direction. Studies have shown that foods rich in beta-carotene (a precursor to vitamin A), vitamins C and E, and zinc are top foods to help protect our vision. Foods containing the carotenoids lutein and zeaxanthin may also hinder age-related eye problems. These nutrients and compounds have been singled out because they protect the retina—an area of the eye that gets bombarded with damaging free radicals—by improving the pigment density in the macula. High pigment density is a very good thing! Omega-3 fatty acids are also good for peepers, because they quell inflammation—a condition that may play a role in macular degeneration. Harvard

fish; and antioxidants reign supreme in dark berries and dark green veggies. Please note: The foods recommended throughout are merely suggestions. Further research on your part will likely lead to foods that are not only rich in the nutrients you seek, but are also pleasing to your particular palate.

Anne Palumbo is a columnist for In Good Health — CNY’s Healthcare Newspaper, where she writes the column SmartBites, discussing all types of food. She can be reached at avpalumbo@aol.com.

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Leaders in CNY Healthcare Albert D’Accurzio Senior vice president and chief quality officer for Mohawk Valley Health System and chief medical officer for St. Elizabeth Medical Center. With the organization since: Started working at St. Elizabeth Medical Center in 1989. Since what year in the current position: March 2014 Education: Bachelor ’s degree, Hamilton College, 1971; medical degree, University of Rochester School of Medicine, 1975; residency in internal medicine, Strong Memorial Hospital, Rochester, 1975-1978; board certified in internal medicine, 1978. Career Highlights: Past president, St. Elizabeth medical staff; past president, Oneida County Medical Society; employee of the year, St. Elizabeth Medical Center; Excelsior Award, St. Elizabeth Medical Center; Scroll Award, Central New York Academy of Medicine; Genesis Group Award, Regional Healthcare Hall of Distinction, class of 2013. Current affiliations: American College of Physician Executives; member of Excellus BlueCross BlueShield Utica Regional advisory board; member of the Mohawk Valley Heart Institute board of directors. How do you describe your managerial philosophy or approach? Surround yourself with good people and give them the support they need to do their jobs. What type of skill set do you possess which makes you an effective leader? Patience, good listening skills, considering all sides of an issue before making decisions. How can the healthcare industry in the region be improved? Increase collaboration between hospitals, physicians, other providers, insurers and employers, which

has been successful in other areas. What do you do for fun? Read, play golf, time with family, watch sporting events.

Allison A. N. Duggan Executive vice president and chief operating officer, Oswego Hospital. With the organization since: 2001 Since what year in the current position: 2014 Education: Bachelor ’s degree, New York University; medical degree: Upstate Medical University; surgery internship and residency, Howard University. Career Highlights: Continued career advancement at Oswego Health, which began as the chief of surgery at Oswego Hospital; served as president of the Oswego Hospital medical staff and vice president for medical affairs. Continue to provide general surgery services, including breast care on a part-time basis. Current affiliations: American College of Surgeons; American Medical Association; American Society of Breast Surgeons; Association of Women Surgeons; American Association for Physician Leadership; and American College of Healthcare Executives. How do you describe your managerial philosophy or approach? Pride in the ability to listen. Good ideas can be found throughout any organization and at all levels as long as you take the time to listen to your employees. Approach throughout my career has been one of inclusion, where everyone’s voice can be heard and everyone’s ideas listened to and appreciated. What type of skill set do you possess which makes you an effective leader? With a

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surgical practice, the ability to correctly assess a situation and act on it is essential. Those skills of evaluating a situation, understanding the underlying causes and finding solutions are among those skills I use in my position as VP/COO of Oswego Hospital. These effective leadership strategies transcend roles and industries and I hope they will prove effective as we move forward. What do you do for fun? Spending time with family and friends, while pursuing multiple activities, especially travelling.

Andrea Lazarek-LaQuay Chief clinical officer, VNA Homecare. With organizations since: 2013 Since what year in the current position: 2013 Education: Master of Science in nursing education and Bachelor of Science in nursing from SUNYIT Utica-Rome. Associate of Applied Science in Nursing from St. Elizabeth’s College of Nursing in Utica. Earned a Development Dimensions International Facilitator certification and a certification through PentaHealth as an Integrated Chronic Care Specialist Trainer. Career Highlights: Began her nursing career more than 20 years ago. Quickly rising through the ranks, she has spent the past 16 years in various leadership capabilities for organizations located as far as the New York City region. With over 17 years experience in post-acute care delivery and 10 in the direct oversight of managed long-term care plans, her leadership role as chief clinical officer has been instrumental in developing and implementing programs and interventions across multiple business lines,


thereby enabling VNA Homecare’s $30 million home and community-based system to readily anticipate and respond to the changing needs of the region’s health care delivery system. Has served a leadership role in the system’s CHHA and MLTC expansion into additional Central New York and Capital District regions as well as the implementation of the new software being utilized across operational spectrum. Included among notable accomplishments was serving as the lead clinical writer in the HEAL NY-20 grant application, receiving more than $31 million to implement transitional care across the continuum of care at Faxton-St. Luke’s Healthcare. Is the recipient of several awards, scholarships and accolades including the Follow the Leader award from Leadership Mohawk Valley. Current Affiliations: Adjunct faculty member for public health nursing at SUNY-IT Utica-Rome. Board member appointments including president of Crouse College of Nursing and member of St. Elizabeth’s College of Nursing and Upstate Medical University College of Nursing. She is also a member of New York Organization of Nurse Executives & Leaders (NYONEL) and has volunteered for multiple organizations such as Brazil Medical Missions Trip, Relay for Life and Making Strides Against Breast Cancer as well as a volunteer parenting instructor for CareNet Pregnancy Center. She is also aligned with the Future of Nursing as Central New York Regional co-chairwoman and president of Sigma Theta Tau International Honor Society of Nursing, Iota Delta Chapter. How would you describe your managerial philosophy or approach? My approach primarily centers around coaching and mentoring. I like to lead by example and provide those around me with opportunities to grow by encouraging them to not only cultivate their interests but have the courage to try new things. I firmly believe that this approach not only helps motivate people and help them be more effective in their current positions but also encourages them to grow both professionally and personally. What type of skill set do you possess which makes you an effective leader? I think my most important skill in being an effective leader is my commitment to providing individuals with the support they need to get the job done, and to help remove barriers. It’s always critical to hold people accountable but give them the support and resources they need to be successful. It helps them reach their maximum potential and gives them the opportunity to propel themselves forward sometimes in ways they never imagined.

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How can the healthcare Industry in the region be improved? Our nation’s healthcare system is rapidly changing and it’s incumbent upon all organizations responsible for delivering that care, regardless of the capacity in which they are doing it to seek ways to approach challenges collaboratively. We all have something to offer and by working together we will be better able to meet the community’s changing needs. What do you do for fun? Every day is a new day that presents an opportunity to try something new, something different. Something that might take you a bit out of your comfort zone; it could be white water rafting, zip-lining or learning a new dance. While I love traveling and being involved in my children’s various sports, I’m always trying something new. It’s what keeps me energized and having fun!

Anthony J. Scalzo President, Hematology-Oncology Associates of CNY. With the organization since: Hematologist / oncologist since 1982; owner / partner / vice president since April 1987. Since what year in the current position: November 2014 Education: M e d i c a l school, SUNY Upstate Medical Center; specialty training, SUNY Upstate Medical Center; bachelor’s degree, Cornell University. Career Highlights: Board certified in internal medicine and medical oncology; clinical assistant professor of medicine, Upstate Medical University; chief of medicine, Crouse Hospital 2004-2012; co-chairman, acute care committee, Crouse Hospital 2004-2012; American Society of Clinical Oncology (ASCO) Clinical Trial Award for improving cancer care through clinical research, 2008. Current affiliations: Crouse Hospital medical staff; clinical assistant professor of medicine, Upstate Medical University; American Society of Clinical Oncology. How do you describe your managerial philosophy or approach? My leadership style is one of participatory management and teamwork. It is imperative for individuals to work as a team. When the team succeeds, everyone succeeds. What type of skill set do you possess which makes you an effective leader? I respect and value the skills and talents of all those who make up our team. I understand the importance of each role and how the strength of the team and ultimate success

is the responsibility and privilege of all members. I am strategically minded and enjoy creating a better tomorrow. I also love being an oncologist and I’m very proud of our practice. I am also grateful to all those who entrust Hematology-Oncology Associates with the management of their healthcare. How can the healthcare industry in the region be improved? The healthcare industry will not improve until reform occurs on many levels, including pharmaceutical and insurance reform. For this reform to make a substantial difference, it needs to be realistic, relevant and must maintain the highest level of quality coupled with the patient/physician partnership at its core. Physicians are spending too much time on non-patient care related activities in an effort to comply with new reform mandates. In fact, in a survey of 1,000 medical groups, including 48,000 physicians nationwide, 84 percent felt that Medicare’s quality reporting programs, the intention of which was to increase quality, does not enhance the MD’s ability to provide high quality care and has had a negative impact on productivity. It is a very complex system that needs change but we should be proud that care and access in our region is among the finest in the nation. What do you do for fun? I enjoy spending time with my family, traveling with my wife to Boston to be with our son and daughter. I like to ski and spend time with friends.

Charles “Chuck” Gijanto President and chief executive officer, Oswego Health. With the organization since: Sept. 14, 2015 Since what year in the current position: Sept. 14, 2015 Education: Bachelor’s degree in Business Administration from Siena College; master’s degree in health systems administration from the Rochester Institute of Technology. Career Highlights: Most recently served as president of two community hospitals in Western Massachusetts as part of Baystate Health System. Also on the executive committee of the Massachusetts Hospital Association. Participated in the merger that resulted in the formation of Fletcher Allen Healthcare in Burlington, Vt. Spent 16 years at CVPH Medical Center in Plattsburgh, serving various roles over time including controller, chief finan-

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cial officer, vice president for strategic business development and finally chief operating officer. How do you describe your managerial philosophy or approach? I take my work very seriously, but I do not take myself seriously. I wouldn’t ask anyone to do anything that I wouldn’t do myself, if I can. I believe in service-oriented leadership. It is important for leadership to walk a mile in our respective staff’s shoes. We need to understand the challenges our staff face in doing their work every day so we can try and help make their jobs a little easier. What type of skill set do you possess which makes you an effective leader? I try to be a good listener and overall believer in strong multi-directional communication. I think people in my prior organizations would say that I am approachable, willing to listen and try my best to do what is best for the organization. What do you do for fun? Run, bike, enjoy the outdoors. I am also a parrothead (follower of Jimmy Buffett’s music). Reading fiction, particularly stories of espionage.

Christopher R. Williamson Chief operating officer, Associated Medical Professionals of NY. With the organization since: June 2007 Since what year in the current position: June 2007 Education: Bachelor of Science degree in business management with concentration in finance and economics from SUNY Brockport; a Master of Business Administration degree with concentration in health care management from American Intercontinental University. Career Highlights: Helped establish and develop Associated Medical Professionals of NY from the original founding specialty practices of Urology and Radiation Oncology in 2007. Over the course of eight years, A.M.P. has established itself as a quality, integrated healthcare organization that provides continuity care among a vast geographical area and large patient base. A.M.P. has become an integral part of the Central New York healthcare community and also is a nationally known multi-specialty practice. The practice now consists of nearly 50 providers and 250 clinical and support staff, who care for patients from 11 clinical locations and support 10 affiliated hospitals. Current affiliations: Medical Group Management Association. Large Urology


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Group Practice Association (represents the top 20 percent of all largest urology specialists in the country). How do you describe your managerial philosophy or approach? Strive to be fair, honest and respectful of anyone and expect the same from others. Support and drive the team to a mutual end goal. Enable the managers and staff to work independently when possible. I do not like to micromanage people. My management style is based on various circumstances, where people are led based on their proven abilities. I tend to think I lead by example and want to show how my commitment, dedication, and drive to the organization should be followed by all. I take ownership and responsibility to ensure project items are executed properly. How can the healthcare industry in the region be improved? All of the healthcare organizations in the area need to continue to work together to improve patient care and outcomes. Utilizing resources to share health information electronically through the exchanges in place will help improve the quality of care and reduce costs by increasing efficiencies over time. Overall, collaboration amongst all organizations needed. What do you do for fun? I enjoy spending time with my wife and two children. I love being involved with my kids’ activities as much as possible. I enjoy soccer, exercising, hiking, fishing, and spending time in the Adirondacks with my family and friends.

Daniel T. Dey CEO, Northern Oswego Health Services, Inc. (NOCHSI) With the organization since: 2007 Since what year in the current position: 2007 Education: Bachelor ’s degree in management science, Nazareth College, Rochester, 1981; Master of Business Administration degree in health care systems management, SUNY Buffalo, 1982. Career Highlights: Twenty-eight years of executive experience in community health center, ambulatory and practice management focusing on health care services to the medically underserved. Current affiliations: Board director and finance/contracting committee chairman for the Upstate Community Health Collaborative IPA, Inc.; board director for the Community Health Care Association

of NYS; board director for the Primary Care Development Corporation; fellow, American College of Healthcare Executives (FACHE); consultant on the Panel of Management Strategists Consulting Group. How do you describe your managerial philosophy or approach? Open and transparent communication, consensus building and decision making, and positive accountability. What type of skill set do you possess which makes you an effective leader? Positive interpersonal skills and focus on results. How can the healthcare industry in the region be improved? Continued collaboration What do you do for fun? Reading and fitness.

Darlene A Burns Interim chief executive officer, Rome Memorial Hospital. With the organization since: 1972 Since what year in the current position: Retired in January 2011 after 40 years of service to Rome Memorial Hospital. Returned as interim CEO in August 2015. Education: Mercy Hospital School of Nursing in Watertown; master’s degree in health care administration from the New School for Social Research. Career Highlights: Started career at Rome Memorial Hospital in 1972 as a charge nurse, moving up through the nursing and administration ranks. Served as director of nursing from 1982 to 1989, then was named assistant hospital administrator. Briefly served as interim hospital administrator in 1992. Promoted from senior vice president / clinical services to senior vice president / chief operating officer in 2001. It became president and CEO in 2002. Current Affiliations: Ava Dorfman Senior Center board of directors, secretary; St. Peter’s Parish, Eucharistic minister; PEO Chapter AU (Philanthropic Educational Organization), member; Rome Memorial Hospital Twig Organization; member of R.O.M.E. Investment Committee; Oneida County Board of Ethics, member; and SUNY IT Council, member. How do you describe your managerial philosophy or approach? It is important to lead the way in building bridges between the hospital and medical staffs and the community. It is about people coming together in the best interest of healthcare for the community. Collaboration and good communication are key components of

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good decisions. I want those that need to be part of the decision making to be involved. The team surrounding you makes it all work. What type of skill set do you possess which makes you an effective leader? The individual that’s in this office has to be an exceptionally good listener and also a thoughtful decision maker. I also think that they need to have a heart and to understand that life can be difficult for our patients and their families and allow those feelings to be part of the decision making process. With health reform looming and the revenue base rapidly shifting to outpatient services, I need to be a change champion, clinically competent, and financially focused while always staying patient focused through my expertise in quality and patient safety. How can the healthcare industry in the region be improved? First and foremost, healthcare must be patient-centered. Even with all the changes in the healthcare industry and the challenging economic climate, patients come first. We have made key investments in our facilities and services to be sure that the needs of the community are met and assure a sustainable future for the hospital. What do you do for fun? Love to read, spend time traveling and vacationing with all my family. Most people don’t know that I am an avid sports enthusiast. With three sons playing football and baseball, I rarely missed a game when they were growing up. When determining my own career path, I wavered between nursing or teaching physical education. In high school, I participated in several sports. My favorites were gymnastics, track and field, and field hockey.

David E. Baum Chief medical officer and senior VP of medical services, F.F. Thompson Hospital. With the organization since: 1987 Since what year in the current position: July 2014 Education: Albany Medical College, MD; University of Rochester Medical Center, internship and residency; Cornell Law School, JD. Career Highlights: Becoming involved in the medical staff executive leadership at Thompson and working with former and current administrators to engage medical staff in a meaningful quality improvement process. Current Affiliations: Attending emergency department physician FF Thompson


Hospital. How do you describe your managerial philosophy or approach? Try to identify a few issues at a time where change might have a meaningful impact. Reach out to all the people who have an interest in seeing positive change occur. Try to keep the number of people involved to a minimum so the process of change can happen efficiently. Make sure to reach a consensus from all stakeholders who have been part of the process before any change is implemented. All disagreements are resolved through communication and compromise before moving forward. Once agreed upon, execution of the change is considered vital and processes for the implementation are put in place with audits to make sure the change is occurring in a smooth manner. What type of skill set do you possess which makes you an effective leader? I am inclusive and believe in being open to other viewpoints. Recognize that a proposal that I may put forth is the starting point of a discussion, not the final product. Being an effective listener is probably the most important attribute of an effective leader. Being proactive and reaching out to others helps one to understand the day-to-day concerns of the organization. How can the healthcare industry in the region be improved? Healthcare will improve over time as a result of affiliations that are occurring between small, community hospitals and the larger, tertiary care centers. The community hospitals will greatly benefit from resource allocation with greater availability of specialists. The development of accountable care networks will permit a streamlining of care for patients and allow for greater communication and coordination of care for those patients. What do you do for fun? Doing things outdoors with family— from hiking in the Adirondacks to skiing, golfing or sailing.

Durinda K. Durr Vice president clinical services and chief nursing officer, Rome Memorial Hospital. With the organization since: 2002 Since what year in the current position: 2002 Education: Bachelor ’s degree from Syracuse University; master ’s from SUNY IT. Career Highlights: Has practiced in many clinical areas along with experiences in sales, education, public health and leadership. Current affiliations: Central New York

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Organization of Nurse Executives and Leaders; college advisory board memberships: Pomeroy College of Nursing; Mohawk Valley Community College of Nursing; Utica College of Nursing; SUNY Polytechnic Institute, College of Nursing. How do you describe your managerial philosophy or approach? Participative. One has to be in the game to play the game and everyone has a valuable position important to the mission, goals and outcomes of any organization. My expectation is that if you have been selected for the team it’s because you are viewed as capable of bringing value in the form of ideas, work ethic, and commitment to do the right thing for self and organization. What type of skill set do you possess which makes you an effective leader? Practicing emotional intelligence is a key ingredient for my successful leadership personally and professionally. Secondary skills that I practice are listening to understand, conscientious framing of communication to fit the situation, reliable follow through leading to organizational transformation which is ongoing process, and remaining current with healthcare and leadership trends. What do you do for fun? Outdoor activities, skiing in the winter and kayaking in the summer. Reading and cooking are my favorite indoor activities. Enjoy laughing and having fun with family and friends on a routine basis.

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Regional president, Excellus BlueCross BlueShield, Mohawk Valley region. With the organization since: 1998 Since what year in the current position: 2008 Education: MBA, SUNY Institute of Technology; master’s in health service management, SUNY Institute of Technology; bachelor’s degree in nursing, SUNY Brockport. Career Highlights: Prior to becoming regional president, served the company in a number of management roles. Prior to joining Excellus BCBS, enjoyed a successful career in nursing, specializing in critical care and cardiac care. Current affiliations: Board of directors for Healthcare Workforce New York; the United Way of Herkimer and Greater Utica, Mohawk Valley Economic Development Growth Enterprises Corporation (EDGE); the Community Foundation of Oneida and Herkimer counties; Adirondack Bank; advisory committee of Utica


College Risk Management Insurance Curriculum; advisory committee of Utica College MBA program; steering committee of Oneida County Vision 20/20 Initiative; and the Utica Rotary Club. How do you describe your managerial philosophy or approach? Strive to lead by example as truly believe that management is only as strong as their employees. Supporter of the mentor/mentee model. Try to offer employees every avenue to succeed. It is important to gain their trust, respect and loyalty; as they are the backbone of the company. What type of skill set do you possess which makes you an effective leader? Pride on being honest, transparent, and ethical in every aspect. Active listener. Believe communicating with employees is essential to showing them that you are sincerely interested in them as individuals. How can the healthcare industry in the region be improved? As a region, we are working in collaboration with select local healthcare systems to promote a new vision for healthcare. With its focus on enhanced patient experience, improved quality and reduced costs, we believe our accountable cost and quality agreements (ACQA) will change the dynamic toward providing better value in healthcare. What do you do for fun? Spend time with family and friends; cook, shop, kayak and snowshoe.

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Hazel Robertshaw Vice president of patient care services / chief nursing officer, F.F. Thompson Hospital. With the organization since: 2007 Since what year in the current position: 2008 Education: PhD in nursing, Florence Nightingale School of Nursing and Midwifery, King’s College, University of London; Bachelor of Science in nursing studies, University of Manchester. Career Highlights: Working with Roberts Wesleyan College to bring a RN-BSN to Thompson Health’s campus. Current affiliations: Membership in the American College of Nurse Executives and the American Nurses Association. Member of the advisory board for nursing programs at Finger Lakes Community College and Roberts Wesleyan College; board member of Finger Lakes Community College Foundation board. How do you describe your managerial philosophy or approach? I would say my approach is facilitative — allowing in-

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dividuals to grow, challenging them to achieve and be the best they can be. What type of skill set do you possess which make you an effective leader? Open, honest communication. Willingness to listen to others’ opinions. Willingness to face challenges. Tenacity and willingness to change. How can the healthcare industry in the region be improved? Sharing best practices, learning from each other when things go wrong so we don’t all make the same mistakes. Improving the patient experience and developing the next generation of thought leaders in healthcare. What do you do for fun? I enjoy spending time with my husband and my two Chesapeake Bay retrievers. I love to travel and experience different countries and cultures.

James Cody Medical center director, Veterans Administration Health Care Upstate New York. With the organization since: July 1978 Since what year in current position: July 1, 2013 Education: Master of Public Administration with a concentration in health administration, New York University, January 1981; Bachelor of Science in health education, SUNY Cortland, May 1976. Career highlights: Entered the VA system in July 1978 after initially entering federal service with the Department of Agriculture in March 1977. He served as a safety specialist at VAMC Brooklyn. He progressed through positions of increasing complexity and responsibility at the VA central office and then at VA medical centers in Washington, D.C., Baltimore, Md., Lyons, N.J. and Providence, R.I. He was selected to receive the Presidential Rank Award for Meritorious Executives in 2009. Current affiliations: Member, University Hill Corporation Board, Syracuse; president and treasurer, Healthcare Executive Group of Rhode Island; member, Senior Health Care Executive Society of New Jersey; member, DC Hospital Association Planning Committee; advisory committee chairman, Group Health Association HMO, Washington, D.C.; part-time professor, University of Maryland’s health care management program; fellow, American College of Health Care Executives. Fellow of the American College of Healthcare Executives. Personal: Cody resides in Jamesville with

his wife Lois and their twin daughters.

James Reed Regional president, Excellus BlueCross BlueShield, Central New York region. With the company since: 1996 In current position since: 2009: Senior vice president, marketing and sales; 2015: Regional president, Central New York region. Education: Bachelor of Science in business administration from Le Moyne College, Syracuse; Master of Business Administration from Lemoyne College. Career highlights: Excellus BlueCross BlueShield has provided an opportunity for me to learn and grow both personally and professionally. Current affiliations: Board chairman, MakeA-Wish Foundation of Central New York; board member, Syracuse Stage; board member, CenterState CEO. How do you describe your managerial philosophy or approach? My managerial approach follows that of a coach. I believe one of the most important roles of a manager is to make sure the right people are on the team, each team member has a clearly defined role, and everyone understands how he or she contributes to the organization’s overall success. What type of skill set do you possess which makes you an effective leader? Communication and relationship skills are the most important tools that I utilize to be an effective leader. I believe it is so important for a leader to be able to articulate a vision and have the relationship skills and credibility to inspire others to follow. What do you do for fun? Having three children — aged 16, 14 and 10 — provides me with the opportunity to have all the fun I want! On most weeknights and weekends, you can typically find me either coaching or watching one of my kids’ sporting events — which I consider fun.

Jeremy Klemanski President and CEO, Syracuse Behavioral Health Care. With the organization since? 2004 Since what year in the current position? 2005 Education: Bachelor’s degree from SUNY Institute of Technology-Utica; master’s degree from Syracuse University Whitman School of Management. Career Highlights: Opening a state-of-theart integrated mental health and substance use disorders clinic in Syracuse;

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creating the K.E.E.S. program which gives participants the opportunity to continue their education while pursuing employment and case management and/or counseling services; founding the SBH Training Institute. Current affiliations: NYS Justice Center for the Protection of People with Special Needs advisory council member. Appointed by Gov. Cuomo as chairman of the Police & Investigator Training Committee of the NYSJC. Onondaga County Criminal Justice advisory board member; NYS Association of Alcoholism & Substance Abuse Providers Board, treasurer. How do you describe your managerial philosophy or approach? Find the highest quality people you can and invest in their development as people and as leaders. Collect data and ideas from as many sources as possible to develop short-term, highly executable strategic plans, and execute. Follow the philosophy that the difference between vision and delusion is execution. Encourage group discussion and debate prior to making important decisions. What type of skill set do you possess which make you an effective leader? “Listening to people teaches me far more than talking does. I read constantly. I try to connect people with each other and to different ideas to frame current challenges/opportunities with an eye on future solutions.” How can the healthcare industry in the region be improved? Practicing healthcare that acknowledges the role the brain plays in the function of the rest of the body by treating substance use and mental health disorders as a priority health condition. CNY region has a tremendous opportunity to redesign its currently-fragmented systems of care into regional health systems that could leverage scale and resources to deliver improved health outcomes for our region if people have the courage to take risks and forge new relationships. What do you do for fun? Watch and attend sporting events, and travel with my family as often as I can get away.

Judi L. Brendle Chief nursing officer, Basset Healthcare Network; and chief nursing officer / Vice president clinical support services for Bassett Medical Center. With the organization since: January 2014 Since what year in the current position: January 2014


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Education: Wharton Healthcare Management Executive Program, 2013, University of Pennsylvania, The Wharton School, Philadelphia; masters degree in nursing, 2005, University of Phoenix, Phoenix; bachelor ’s degree in nursing, 2003, Immaculata University, Immaculata, Pa.; diploma in nursing, 1988, Reading Hospital and Medical Center School of Nursing, Reading, Pa. Career Highlights: Served as vice president of nursing at a hospital in Pennsylvania; ANCC magnet appraiser since 2006; opening the $50 million Ann B. Barshinger Cancer Institute in 2013 at Lancaster General Health, Lancaster, Pa.; obtaining magnet designation two times, once as a magnet program director, once as a vie president of nursing in Pennsylvania; author of forward and editor of chapter one and six, “Best Practices: A Guide to Excellence in Nursing Care,” Lippincott, Williams, and Wilkins. Current affiliations: Sigma Theta Tau International, member since 2005; American Nurses Association, member since 2005; New York Organization of Nurse Executives and Leaders, member since 2014; Pennsylvania Organization of Nurse Leaders, members since 2007. How do you describe your managerial philosophy or approach? Servant leadership is my managerial philosophy and leadership style. What type of skill set do you possess which makes you an effective leader? The characteristics that have assisted me as an effective leader include team building, quality improvement processes, staff development and succession planning, strategic planning, and change management. How can the healthcare industry in the region be improved? The landscape in healthcare continues to evolve and organizations are struggling to keep pace and assure a viable financial future. Creating unique relationships that balance each organization’s strengths and gaps in meeting the healthcare needs of the community is one way to improve the healthcare landscape. The unique relationships must move beyond traditional mergers and create new partnerships, providing seamless transitions of care and handoffs. This new creativity in relationships may change the location of where, when, and how care is provided. What do you do for fun? I love to travel with my family. We also love to explore local history. I also enjoy reading and playing board games or walking around

town with my family.

Kate Rolf President and chief executive officer, VNA Homecare. With organizations since: 2011 Since what year in the current position: 2011 Education: Master of Business Administration degree in technology management and Master of Science in health services administration, both from SUNY Institute of Technology at Utica/Rome. Bachelor of Science in business management and economics, SUNY Empire State College. Certified home care executive, licensed NYS nursing home administrator and a fellow of the American College of Healthcare Executives (ACHE). Also holds an advanced graduate certificate in gerontology and a Development Dimensions International Facilitator certification. Career highlights: More than 17 years of leadership experience in home care. President and chief executive officer of Home Care of Central New York (dba VNA Homecare), an eight-company long term/community-based care network that includes Visiting Nurse Association of Central New York, CCH Home Care & Palliative Services, Home Aides of Central New York, Independent Health Care Services, a managed long term care (MLTC) plan, VNA Homecare Options, Eldercare Social Day Program and two charitable organizations, the VNA Foundation of Central New York and Eldercare Foundation. System’s catchment area includes operational headquarters of Onondaga County as well as 48 counties throughout the central and upstate New York. Previously served as executive director of Home Care Services of Faxton-St. Luke’s Healthcare in Utica. Is also the recipient of countless awards and accolades. In 2015, received the Home Care of New York State’s Advocacy Award and an Excellence on Health Care Award for Innovations in Health Care. Current affiliations: Currently serve at the national, state and local levels in varying capacities including Visiting Nurse Associations of America (VNAA) board of directors, LeadingAge New York board member and Home and Community Based Service Cabinet chairwoman. Board secretary for the Long Term Executive Council of Central New York and a Selective Services board member. Also affiliated with the American Collage

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of Healthcare Executives, Home Care Association of New York State, National Association of Home Care & Hospice and the New York Association of Long Term Care Administrators. How would you describe your managerial approach? Leading a system with over 500-plus employees is a great responsibility — each person has their own career aspirations and a family to support. As their leader, it’s my job to make sure that we remain innovative and always ready for change. I always try to have a plan and have a vision for the future. Most importantly, I always strive to engage my team by giving them the tools and confidence they need to make the vision a reality. I also enjoying presenting opportunities for the team to challenge themselves and love watching the gratification they receive when they succeed. What type of skill set do you possess which makes you an effective leader? I’m very analytical, love a challenge and have a real passion to always stay ahead of the curve. Things are always changing and you must always be flexible enough to do a complete 180 because of the many forces beyond our control. I believe that approach makes our system and the team behind is so tremendous. I trust that they will always be guided by that philosophy and make decisions that are smart and strategically sound. How can the healthcare Industry in the region be improved? Home and community-based care continues to change at an unprecedented rate and remains a critical component to the continuum of care. I remain passionate in my belief that all stakeholders must work together to preserve the region’s health. We all play an important role so being innovative, flexible and looking beyond tradition is imperative. What do you do for fun? We live on the water so most of our free time is spent enjoying it in some capacity in another — either boating or snowmobiling on it. If it’s something my family can all do together outdoors, we love it.

Kathryn Ruscitto President and chief executive officer, St. Joseph’s Health. With the organization since: 2001 Since what year in the current position: 2011 Education: Bachelor of Arts degree in political science and economics, LeMoyne College; Master of Public Administration degree, Syracuse University Maxwell School; PhD, Doctor of Humane Letters, LeMoyne College. Career Highlights: Administrator, human


Kimberly Townsend President and chief executive officer, Loretto. Since what year with company: 2014 Since what year in current position: 2014 Education: Bachelor of Science and Master of Business Administration from the Whitman School of Management, Syracuse University; juris doctorate from Syracuse University College of Law; Master of Public Administration from the Maxwell School of Public Administration, Syracuse University; doctoral candidate, St. John Fisher College. Career highlights: Being part of the 90-year mission of Loretto; the honor of serving as counsel of Welch Allyn Inc., Skaneateles. Current affiliations: Board member and investment committee chairwoman of the United Way of Central New York; governor’s appointee to the State Workforce Investment Board; Go Red for Women chairwoman, American Heart

Maryann Roefaro Chief executive officer, Hematology-Oncology Associates of CNY. With the organization since: May 2002 Since what year in current position: May 2002 Education: Bachelor ’s degree, Albany College of Pharmacy; master’s degree, SUNY Upstate Medical University; Doctor of Divinity, American Institute of Holistic Theology. Career Highlights: 2002 to present: CEO of Hematology-Oncology Associates of CNY; 2000-2002: senior vice president, primary care services, Crouse and Community General hospitals; 1996-2000: corporate vice president for ambulatory care services, Crouse Hospital; 1990-1996: administrator, North Medical Family Physicians and North Medical Urgent Care; 1989-1990: laboratory manager at North Medical Laboratory Services; 1984-1988: microbiology section head, Community General Hospital. Current affiliations: President, Hospice of Central New York; president, Cancer Connects; board member, McHarrie Life and Multiple Sclerosis Resources of CNY; clinical associate professor, SUNY Upstate Medical University since 1990. How do you describe your managerial philosophy or approach? A team is as strong as the sum of its parts. Every relationship we have begins with the one we have with ourselves. I believe the success and har-

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Health. Current affiliations: Member, Healthcare Association of New York State; Catholic Health Association; Iroquois Healthcare, Healthcare Association of New York State; CenterState CEO, Knights & Dames of The Order of Malta Federal Association, Washington, D.C.; board member, HealtheConnections, Trinity Health executive leadership team. How do you describe your managerial philosophy or approach? As a leader, I listen, engage and collaborate. I seek to build in innovation to all we do. What type of skill set do you possess which makes you an effective leader? I try every day to be a servant leader and stay focused on our mission. How can the healthcare industry in the region be improved? Empowering the community partners is the key to population health improvement. What do you do for fun? I enjoy gardening, hiking in the Adirondacks with my husband and spending time with a great book club.

Association, 2016; board member and incoming chairwoman, Central New York Care Collaborative; member, Syracuse Diocese Finance Council; member of the American Bar Association, American College of Healthcare Executives, and Society for Human Resource Professionals; admitted to the New York, New Jersey and Washington, D.C. bars. How do you describe your managerial philosophy or approach? Accessible, inclusive and willing to foster a robust dialogue on the tough issues. What type of skill sets do you possess which makes you an effective leader? “Good listening skill and willingness to make the tough decisions. When things go well, I am willing to give credit to my team, and when things do not go well, I am willing to accept the blame. What do you do for fun? My husband, John, and I have six children. I enjoy spending time with family — there is always something fun happening at our house.

The CONTACT Hotline

Counseling, crisis, suicide hotline

315-251-0600

In Cayuga County: 877-400-8740

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services, Onondaga County; executive vice president, Loretto; executive vice president, St. Joseph’s Hospital Health Center; president and CEO, St. Joseph’s Hospital Health Center; president and CEO, St. Joseph’s

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Celebrating 45 Years

Farnham Family Services is a private, NYS licensed, not-for-profit organization that helps people with substance use and behavioral health disorders by providing high quality, recovery oriented and strengths based outpatient treatment and prevention services that are available to all residents of Oswego and surrounding counties. Addiction is a chronic, relapsing brain disease in which drugs change the brain’s structure and how it works. It is a TREATABLE disease and we are here to assist your journey into RECOVERY. Begin your recovery journey now, because HOPE STARTS TODAY! Farnham Family Services 282 W, 2nd St Suite 200 Oswego, NY 13126 Tel:315-342-4489 Fax:315-343-3281

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2016 CNY Healthcare Guide - 23


mony of any organization or workgroup depends upon the level of mastery and resiliency of its people. Personal and corporate accountability are paramount. My philosophies are articulated in my book, “Building the Team from the Inside-Out.” What type of skill set do you possess which makes you an effective leader? I think I have the kind of communication skills and understanding of human behaviors that allow me to be a successful leader. I am blessed with a blend of analytical skills and intuition. I love creating and naturally gravitate toward strategic initiatives geared toward short- and longterm development and success. How can the healthcare industry in the region be improved? Improvement of the healthcare industry first begins with personal accountability for health and wellness. To me, that includes the physical, mental and emotional health and stability of our children and their parents. Our healthcare system is saturated with non-patient care-related tasks. I think the procurement of data and outcomes coupled with the interconnection of electronic health information among all providers would substantially improve our healthcare industry. What do you do for fun? I love family time, reading and running. I completed my second marathon in 2015.

Michael F. Stapleton, Jr. President and chief eexecutive officer, F.F. Thompson Hospital. With the organization since: 2011 Since what year in the current position: 2012 Education: Master of Science degree in healthcare system leadership, University of Rochester; Bachelor of Science degree in nursing, St. John Fisher College; Bachelor of Arts degree in psychology, SUNY Oswego. Career Highlights: Prior to being named Thompson Health’s president and CEO, Stapleton was executive vice president of Thompson Health and chief operating officer of F.F. Thompson Hospital. Previous leadership roles included being CEO of Lakeside Health System and president of Lakeside Memorial Hospital in Brockport, as well as COO, chief nursing officer and vice president of patient care services at LHS. Prior to that, worked more than 13 years at the University of Rochester Medical Center in various capacities, including as nurse manager of the Kessler Family Burn/

Trauma ICU and the adult emergency department. Current affiliations: Healthcare affiliations include American College of Healthcare Executives; American Hospital Association; Healthcare Association of New York State; Rochester Regional Healthcare Association; Finger Lakes Health Systems Agency; community affiliations include member of boards of directors for Mercy Flight Central, Ontario ARC, United Way of Ontario County and School of the Holy Childhood. Fellow of the American College of Healthcare Executives (FACHE). How do you describe your managerial philosophy or approach? My approach is to motivate our associates and medical staff to do better in everything we do. Strive for perfection and you will find excellence in the journey. This works in every aspect of quality and customer service improvement. What type of skill set do you possess which makes you an effective leader? I am very passionate about what I do and I believe it is a privilege for us to come to work every day and improve the lives of our community members. I believe my passion is contagious and inspires our associates to improve every day. How can the healthcare industry in the region be improved? We all need to accelerate our quality improvement initiatives. We need to share best practices on a regular basis and improve the patient experience. What do you do for fun? Spend time with my family and coach my kids’ Little League and youth basketball teams.

Mitchell Brodey President and chief executive officer, FamilyCare Medical Group, PC. With the organization since: 1996 Since what year in the current position: 2013 Education: Bachelor ofArts degree from Columbia University; Doctor of Medicine degree at Wayne State University, where he also completed his internal medicine residency. Fellowship in infectious diseases, University of Wisconsin. Career Highlights: Practices both general internal medicine and infectious disease and is board certified in both. His primary areas of interest are antimicrobial stewardship, infection prevention and HIV. Current affiliations: SUNY Upstate University; Crouse Hospital; serves as president of the medical staff at Upstate University Hospital; chief of medicine, Community

24 - 2016 CNY Healthcare Guide

Campus University Hospital; clinical professor of medicine at Upstate University Medical School; medical director, Crouse Health Network. How do you describe your managerial philosophy or approach? I set a goal and engage the people to work toward that goal while trying to have some fun along the journey. What type of skill set do you possess which makes you an effective leader? Honest, direct and a sense of humor. How can the healthcare industry in the region be improved? We could improve the healthcare in this region if physicians and hospitals could all work together as colleagues and competitors and put the interests of the patients first. That is my goal and I think that it can happen with some vision and leadership on all ends. What do you do for fun? I used to run, row, windsurf, do triathlons, ski, snowboard and rock climb. Now, my days are spent hanging out with my wife, 12-year-old twins and the dog. I still row and I ride a bike in the mornings in the basement and devote all the energy I used to spend on recreational activities trying to make the previous answer about the healthcare industry a reality.

Patricia A. Roach Senior Vice president / chief nursing officer, Mohawk Valley Health System. Education: Bachelor of Science in nursing and a Master of Science in nursing administration from the State University of New York Institute of Technology; in 2014, completed a post master’s certificate in family psychiatric mental health nurse practitioner from Upstate Medical University; currently working on her doctorate in nursing practice-systems leadership from Rush University, Chicago; holds the credential of Certified Professional Coach through the Institute of Professional Excellence in Coaching. Career Highlights: Design and implementation of a new patient care delivery model at Faxton St. Luke’s Healthcare known as relationship-based care, highlighting the meaning and purpose of the work provided by nurses. Staff embraces the mission and caring as the cornerstone of the nursing profession, which is felt in the stories that nurses tell about their patients and families. Recognized as a community leader through the Accent on Excellence and Women in Business Awards and 2013 Volunteer of the Year


from the American Heart Association. Current affiliations: The American Organization of Nurse Executives; New York Organization of Nurse Executives; American College of Healthcare Executives; and Sigma Theta Tau International Honor Society. Currently, holds an advanced certification in nursing administration and psychiatric mental health nurse practitioner from the American Nurse Credentialing Center. How do you describe your managerial philosophy or approach? Describes her leadership style as participative/collaborative. Believes that every voice in the organization matters as the team strives to give excellent nursing care. What do you do for fun? Enjoys spending time with family, getting away to the family cabin in the Adirondack Mountains, running, biking, yoga and reading.

Renato Mandanas Chief medical officer, Oswego Health. With the organization since: 1989 Since what year in the current position: 2014 Education: M e d i c a l School: The University of the Philippines, College of Medicine; interned at the Philippine General Hospital in Manila, Philippines; residency: internal medicine, Mercy Hospital of Buffalo; pulmonary fellowship: Detroit Medical Center. Career Highlights: The continued development of Oswego Health’s Professional Corporation, Physician Care, PC.; the development of patient-friendly and efficient physician offices; overseeing the implementation of several innovative quality programs which improved patient care. These initiatives lowered Oswego Hospital’s rate of hospital-acquired conditions to nearly zero; The continued collaboration with other healthcare agencies to enhance health provided to patients. Current affiliations: American College of Physicians; American College of Chest Physicians; and Medical Society of the State of New York. How do you describe your managerial philosophy or approach? I strive to empower the front-line staff members, as they are the experts in their fields. What type of skill set do you possess which makes you an effective leader? Good communication is essential. I believe that listening to employees and acting on the concerns improves both employee and

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Feel better. Be in control. Do the things you want to do. The Chronic Disease Self Management Program (CDSMP) helps you gain control over your health and improve your quality of life. The program is FREE and available to anyone over the age of 18 living in Onondaga County. The CDSMP workshop is a 6-session, peer led health education program which complements the health care a person may already be receiving. This is an evidence based program utilizing a curriculum that was developed at Stanford University. You’ll get the support you need, find practical ways to deal with pain and fatigue, discover better nutrition and exercise choices, understand new treatments choices, and learn better ways to talk with your doctor and family about your health. If you or someone you care for has a chronic condition such as diabetes, arthritis, high blood pressure, heart disease, chronic pain, anxiety, or another health condition, don’t wait, register today. To Register Contact: Sally Terek, M. Ed, OASIS CDSMP Program Coordinator 315-464-1746, tereks@upstate.edu

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2016 CNY Healthcare Guide - 25


patient satisfaction. What do you do for fun? I enjoy hiking.

Robert D. DeMartino President and founder, Advanced Hearing Aid Centers of CNY, Inc. With the organization since: 2004 Since what year in the current position: 2004 Education: Nationally board certified in hearing instrument sciences, 1991. Career highlights: President of Advanced Hearing Aid Center of CNY, Inc.; 180 credit hours, continued education in hearing instruments studies; 40 credit hours, hearing aid repairs and modification courses; NYS licensed hearing instrument, specialist / dispenser; NYS licensed hearing aid dispenser instructor. Current affiliations: A++ rating with BBB, International Hearing Society. How do you describe your managerial philosophy or approach? It’s not about selling hearing aids, it’s about helping people to hear better and improve the quality of their lives. What type of skill set do you possess which makes you an effective leader? A good communicator, I believe in investing in my employees for the long term, which ensures great customer service and the same smiling faces. How can the healthcare industry in the region be improved? By improving how the health insurance companies do business with providers. Many things don’t make sense and it only compromises the quality of care for our patients, their subscribers. What do you do for fun? I’m a musician who likes to hunt and fish.

Scott Berlucchi President and chief executive officer, Auburn Community Hospital. With the organization since: 2007 Since what year in current position: 2007 Education: Bachelor of Science in finance and economics, Stonehill College, North Easton, Mass.; Master of Arts in health service administration, George Washington University, Washington, D.C. Career highlights: Served as president and CEO of two regional health systems in Pennsylvania prior to Auburn Com-

munity Hospital. Engineered and led a comprehensive operational and financial turnaround at Auburn Community Hospital and the Elk Regional Heath System. Served as the director of planning and licensure for the Hospital and Health Systems Association of Pennsylvania. More than 20 years of experience in healthcare systems management. Current affiliations: Fellow, American College of Healthcare Executives (FACHE); licensed nursing home administrator, New York, Pennsylvania, and Massachusetts; regional planning board member, American Hospital Association. How do you describe your managerial philosophy or approach? Management is an exercise in team building. Senior leaders best lead when they coach all leaders in the organization to “excellence.” What type of skill set do you possess which makes you an effective leader? Interpersonal and communication skills that promote team building; successful experience and leadership in the management of rural health systems. How can the healthcare industry in the region be improved? By engaging all players in “win-win” partnerships. What do you do for fun? Golf, fishing, and spending time with the family.

Scott H. Perra Chief executive officer and President, Mohawk Valley Health System. With the organization since: Joined St. Luke’s-Memorial Hospital Center in 1985 becoming the executive vice president / chief operating officer in 1989, remaining in the position through the Faxton Hospital and St. Luke’s-Memorial Hospital Center consolidation beginning in November 1998. Appointed chief executive officer and president of FSLH in January 2009 and chief executive officer and president of MVHS in March 2014. Since what year in the current position: March 2014 Education: Master of Science in management science from the State University of New York at Binghamton and a bachelor’s degree in health services management from the State University of New York College of Technology, Utica. He is designated a fellow in the American College of Healthcare Executives. Current affiliations: Member of the board of directors of the Healthcare Association of New York State (HANYS). Served as chairman from May 2012 to May 2014

26 - 2016 CNY Healthcare Guide

of the Iroquois Healthcare Association (IHA), which covers 32 counties and 53 hospitals in Upstate New York. On the board of the Medical Liability Mutual Insurance Company and member of the executive committee of the Mohawk Valley EDGE board of directors, Excellus Utica Regional advisory board, the audit and compliance committee for the Community Foundation of Herkimer & Oneida counties, Inc., and NBT Bank’s Mohawk Valley advisory board. In 2015, selected as business person of the year by the Greater Utica Chamber of Commerce.

Valerie Favata Chief nursing officer, Oswego Health. With the organization since: 2007 Since what year in the current position: 2008 Education: Bachelor ’s degree in nursing, Florida International University; Master ’s degree in health services administration, New School University. Career Highlights: Working with a highly trained nursing staff that strives to provide exceptional and compassionate care each and every day; advancement up the career ladder, which has led to current position of chief nursing officer. Current affiliations: Oswego Health Homecare professional advisory committee; Oswego Health Homecare board of managers, member; New York Organization of Nurse Executives Education and Practice, committee member; CNY Organization of Nurse Executives and Leaders, secretary; Rural Health Network healthcare workforce committee member. How do you describe you managerial philosophy or approach? Provide support, guidance and tools to ensure employees have the skills for the team to be successful; lead by example and don’t forget to have fun! What type of skill set do you possess which makes you an effective leader? Communicate openly and honestly with my staff as I am a firm believer in transparency. Respect the members of the team and provide them with support and guidance. I do not micromanage and believe we can all contribute to the success of our organization as well as learn from each other. How can the healthcare industry in the region be improved? The healthcare industry is rapidly changing. Because healthcare dollars are limited, we need to continue to develop strong and meaningful collaborations to efficiently manage the


2016 CNY Healthcare Guide - 27


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President and chief executive Officer, Bassett Healthcare Network — Bassett Medical Center. With the organization since: July 1, 2014 Since what year in the current position: July 1, 2014 Education: Undergraduate degree, biological sciences, Stanford University, Palo Alto, Calif.; medical degree from Yale University School of Medicine, New Haven, Conn. Postgraduate residency training in family medicine, The University of North Carolina Hospitals, having served as chief resident in the final year. Also completed a residency in internal medicine at Yale-New Haven Medical Center, New Haven, Conn., and did additional residency training in emergency medicine at UCLA Medical Center in Los Angeles. Career Highlights: Prior to coming to Bassett, served as chief medical officer for MaineHealth in Portland, Maine, and also served as the chairman of the department of family medicine at the Cleveland Clinic from 2003-2008. Current affiliations: Board certified in family medicine by the American Board of Family Medicine; board certified in internal medicine by the American Board of Internal Medicine. How can the healthcare industry in the region be improved? It is a transformative time for the health care industry and while extremely challenging, it also affords us great opportunities for positive progress on behalf of the people we serve. Bassett is moving toward being a provider of population care. We are asking how we can take care to the next level and become more proactive in the care of patients and the population that are not under our immediate care. How can we engage community members in preventative care and healthy lifestyles? Bassett’s rural location, strong market share,

employee-practitioner model, and advanced IT capacity position the organization well to take on these broader responsibilities, but obviously these transformative efforts take human and financial capital to execute. In the changing environment, we need to be very mindful of how to use our resources wisely to be maximally cost effective. Controlling health care costs is everyone’s responsibility, but it puts a particular strain on rural delivery systems, which face challenges in terms of competition for clinical providers, financial challenges from the relatively poor reimbursement available in caring for more rural populations, and the need to scale the delivery system across a geographically distributed population in smaller settings. What do you do for fun? Spend time in the family camp in the Adirondacks. Enjoy outdoor activities including hiking, biking, fishing and golfing. Also enjoy reading, music and art.

William LeCates Medical director, Bassett Healthcare Network – Bassett Medical Center. With the organization since: 2003 Since what year in the current position: 2011 Education: Bachelor’s degree in economics from Amherst College; medical degree from Johns Hopkins University. Internal medicine internship and residency at the Johns Hopkins Hospital; nephrology fellowship at Johns Hopkins Hospital. Career Highlights: Program director, internal medicine residency at Bassett Medical Center, 2005-2011; medical officer, medical command, New York Army National Guard. Current affiliations: Fellow, American College of Physicians. How do you describe your managerial philosophy or approach? Try to make it easier for the staff to do great work. What type of skill set do you possess which makes you an effective leader? I try to learn from the experienced people around me.

CNY’s Healthcare Newspaper available monthly at more than 1,000 locations

28 - 2016 CNY Healthcare Guide

Health in good


Hospitals of CNY Auburn Community Hospital Address

17 Lansing St. Auburn, NY 13021

General Information 315-255-7011

Website

www.auburnhospital.org

President and CEO

Scott A. Berlucchi

Medical Director

John Riccio, MD

Number of Employees 850

Licensed Physicians 117

Number of Beds 99

Inpatient Visits in 2014 Not provided

Outpatient Visits in 2014 Not provided

Number of Surgeries in 2014 Not provided

Visits to Emergency Department in 2014 Not provided

n A plaque was unveiled late in 2015 honoring the dedication and service to Auburn Community Hospital by physician Frank T. Moran. The plaque is mounted in the radiology patient reception area. Moran started in radiology at Auburn Memorial in 1952 and retired as chief of radiology in 1985 after 33 years of leadership and service. He was fondly remembered for his caring nature extended to all patients and his staff as well as his state-of-the-art knowledge of radiology and imaging

technology. He was a member and past president of the Cayuga County Medical Society and had been previously honored by the Medical Society of the State of New York for 50 years of service.On hand to view the plaque were his four children: Thomas Moran, Ellen P. Moran, Sara Jo Podolak and Catherine G. Moran. n Urologist Ryan C. Sidebottom has joined the Auburn Community Hospital medical staff and is opening his practice, Upstate Urology of Auburn. Sidebottom did undergraduate studies at Purdue University and received his Doctor of Osteopathic Medicine degree from the Texas College of Osteopathic Medicine. He was the chief resident in urologic surgery at the Albert Einstein Medical Center in Philadelphia. He is a member of the American Urological Association, the American Medical Association, the American College of Osteopathic Surgeons, and the American Osteopathic Association.

Bassett Healthcare Network — Bassett Medical Center Address

1 Atwell Road Cooperstown, NY 13326

General Information

1-800-227-7388

Website

www.bassett.org

President & CEO

Vance M. Brown

Medical Director

William LeCates, MD

Number of Employees 4,403

Licensed Physicians 363

Number of Beds 330

Inpatient Visits in 2014 12,766

Outpatient Visits in 2014 718,332

Number of Surgeries in 2014 11,546

Visits to Emergency Department in 2014 46,531

n Bassett Healthcare Network will open a primary care center in Oneida early in 2016 that will serve people in the surrounding communities as well as employees of Oneida Nation Enterprises. The Bassett Oneida Health Center will be located in the Dream Catcher Plaza on NYS route 5 in Oneida. The new facility will offer a full range of family health care services including lab work, X-ray/imaging and radiology services. Bassett will also provide onsite laboratory and radiology services for Indian Health Services (IHS), a new service not previously available to IHS clients. n In 2015, Bassett also opened the doors on a newly constructed health center on route 12B just outside of Hamilton. The Hamilton-Madison Health Center replaces Bassett’s previous health center on Broad Street in the village of Hamilton and significantly increases access to primary and specialty care in the region. Specialty services offered at the new health center include plastic surgery, vascular surgery, urology, psychiatry, obstetrics and gynecology. In addition, diabetic and nutritional consults, X-ray and ultrasound services as well as dental care are available at the new location.

2016 CNY Healthcare Guide - 29


research-based guidelines grounded in the latest scientific evidence. In 2010, Crouse, a New York state-designated stroke center, was the first area hospital to earn “Gold Plus” status for stroke care treatment from the American Stroke Association. Crouse also earned this status in 2012, 2013 and 2014.

n Bassett was also designated in 2015 as the lead agency for a collaborative effort to improve health outcomes and health care delivery in Madison, Herkimer, Otsego, Delaware and Schoharie counties. Leatherstocking Collaborative Health Partners is comprised of more than 90 collaborating organizations that will undertake 11 projects designed to address a wide spectrum of issues, including behavioral health and substance abuse, chronic disease, hospital readmissions of vulnerable populations and more. The New York State Department of Health allocated nearly $72 million dollars in Medicaid redesign funds for the LCHP initiatives. Actual receipt of the full amount of the funding will be dependent upon achieving certain goals outlined for the 62,043 Medicaid recipients living in the five counties and assigned to LCHP.

the potential motion from the tube helping to reduce blur and increase image sharpness. “We are pleased to be working with GE Healthcare to provide women with a precise screening tool to help detect breast cancer,” said Scott Swingle, imaging director, Community Memorial Hospital. “When cancer is identified and treated early, we know women have a higher rate of survival.” The hospital now offers a full spectrum of solutions for cancer treatment – from screening and diagnosis through treatment referrals and monitoring.

Community Memorial Hospital

General Information

Address

Chief Executive Officer

Licensed Physicians

Medical Director

Number of Beds

315-824-1100

Number of Employees

Inpatient Visits in 2014

www.communitymemorial.org

Licensed Physicians

Outpatient Visits in 2014

Sean Fadale

Number of Beds

Number of Surgeries in 2014

Michael S. Jastremski, MD

Inpatient Visits in 2014

Visits to Emergency Department in 2014

295

Outpatient Visits in 2014

96

Number of Surgeries in 2014

25

Visits to Emergency Department in 2014

150 Broad St. Hamilton, NY 13346

General Information Website

President and Chief Executive Officer Medical Director

Number of Employees Licensed Physicians Number of Beds

Inpatient Visits in 2014 1,576

Outpatient Visits in 2014 35,367

Number of Surgeries in 2014 3,356

Visits to Emergency Department in 2014 9,623

n Community Memorial Hospital in October 2015 announced its latest advancement in cancer detecting imaging in the region. SenoClaire, which was approved by the FDA in 2014, uses a low-dose short X-ray sweep around the positioned breast with nine exposures acquired with a “step-and-shoot” method, removing

Crouse Hospital Address

736 Irving Ave. Syracuse, NY 13210 315-470-7111

Website

www.crouse.org Kimberly Boynton Seth Kronenberg, MD 2,800 800 506

23,594

250,000 1,800

76,567

n In recognition of the high-quality stroke patient outcomes that Crouse Hospital’s team has achieved, the American Heart Association/ American Stroke Association late in 2015 presented Crouse with its “Get With The Guidelines — Stroke Gold Plus Achievement Award with Target: Stroke Honor Roll Elite Plus.” Crouse is the only Central New York Hospital to receive the Elite Plus designation. The award recognizes Crouse’s commitment and success in ensuring that stroke patients receive the most appropriate, timely treatment, according to nationally recognized,

30 - 2016 CNY Healthcare Guide

F.F. Thompson Hospital Address

350 Parrish St. Canandaigua, NY 14424

General Information 585-396-6000

Website

www.thompsonhealth.org

President & CEO

Michael F. Stapleton, Jr.

Medical Director

David E. Baum, M.D.

Number of Employees

1,131 (hospital); 1,454 (entire system) 375 113

5,596

209,047 6,891

25,524

n Thompson Health opened in August 2015 the UR Breast Imaging Center at Thompson Health, officially known as the Dr. Laurie Sands a n d Constellation Brands Breast Imaging Center. Located across the street from the hospital, this 7,000-squarefoot facility features tomosynthesis technology, bone density screenings, breast ultrasounds, biopsies and a Breast Health Patient Navigation Team. In addition, same-day results are available. n The skilled-nursing facility connected to FF Thompson Hospital – the M.M. Ewing Continuing Care Center – now has a renovated gym where residents work with physical therapists and occupational therapists. It is much larger than the previous gym and has additional office space and a dedicated area for occupational therapy. Ren-


ovations also include private rooms with flat-screen TVs for people who are staying at M.M. Ewing temporarily, while recovering from surgery or stroke, for example. The hospital’s Birthing Center completed a $500,000 renovation in 2015. This included enhancements to all birthing suites and the classroom where perinatal education is held. n Recent accolades include being named in the 2015 edition of the “150 Great Places to Work in Healthcare” list published by Becker’s Hospital Review, earning The Joint Commission’s Gold Seal of Approval for demonstrating compliance with the national accrediting body’s state-ofthe-art standards for both hip and knee replacements, and being recognized as a Leader in LGBT Healthcare Equality by the Human Rights Campaign Foundation.

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Mohawk Valley Health System Address

1656 Champlin Ave. New Hartford, N.Y. 13413

General Information 315-624-6000

Website

www.faxtonstlukes.com and www.stemc.org

CEO/President

Scott H. Perra

Medical Director

Albert D’Accurzio, MD, senior vice president, chief quality officer

Number of Employees 4,700

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All Urologic Needs Female & Male Incontinence Bladder Control Impotence/Sexual Dysfunction Vasectomy & Reversals Treatment of BPH or Enlarged Prostate All Prostate Cancer Treatments

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Licensed Physicians

SYRACUSE 1226 E. Water St. - 315.478.4185

CORTLAND 6 Euclid Ave. – 607.753.9076

Number of Beds

LIVERPOOL 5100 W. Taft Rd. - 315.458.6669 8100 Oswego Rd. - 315.471.0190

NEW HARTFORD 2 Ellinwood Dr. - 315.724.1012

400 548

Inpatient Visits in 2014 24,321

Outpatient Visits in 2014 529,425

Number of Surgeries in 2014 5,436 (inpatient), 11,003 (outpatient)

Visits to Emergency Department in 2014 77,926

n Early in 2015 Gov. Andrew Cuomo proposed, and the New York state Legislature approved, $300 million in the 2015 New York state budget to

FAYETTEVILLE 4211 Medical Center Dr. - 315.329.0210 FULTON 806 W. Broadway - 315.297.4700 AUBURN 192 Genesee St. - 315.258.5253

ONEIDA 357 Genesee St. - 315.363.8862 ROME 1617 N. James St. - 315.337.2204 CAMILLUS 5700 W. Genesee St. - 315.478.4185

A.M.P. RADIATION ONCOLOGY

The leading provider of Radiation Oncology Services in CNY SYRACUSE NEW HARTFORD 1226 E. Water St. - 315.478.3468 2 Ellinwood Dr. - 315.316.0670

A.M.P. has 44 Providers and over 250 Support Staff 2016 CNY Healthcare Guide - 31


help to “create an integrated healthcare delivery system in Oneida County.” This legislation provides a once in a lifetime opportunity for MVHS to build a new, freestanding hospital for the community. The new hospital would replace the inpatient services currently provided at the St. Luke’s Campus of FSLH and at St. Elizabeth Medical Center. It is estimated the project will cost approximately $500 million to $600 million and take four to six years to complete.

Oneida Healthcare

ing the top-performing facilities based on quality, compliance and efficiency.

Address

Oswego Health

General Information

Address

n MVHS has centralized all invasive cardiac services at St. Elizabeth Medical Center providing for greater efficiency in the delivery of care and further developing the centers of excellence for the system. SEMC has always been the center for cardiac surgery and now all cardiac catheterizations and angioplasty procedures will be done there exclusively. Non-invasive cardiac testing will continue at the St. Luke’s Campus and cardiac rehabilitation will remain at the Faxton Campus.

Number of Employees

n The Breast Care Center now offers a new method for early detection of lymphedema. This measurement system, called the lymphedema index, helps assess and detect lymphedema at its earliest stages, even before it becomes visible. n SEMC now offers robotic partial knee resurfacing, a minimally invasive treatment option for adults living with early to mid-stage osteoarthritis that has not yet progressed to all three compartments of the knee. Use of MAKO allows less invasive surgery than traditional, total knee surgery and is performed using a highly advanced, surgeon-controlled robotic arm system. SEMC is the first to acquire this technology in the region east of Syracuse. n The MVHS Gastroenterology and Advanced Endoscopy Group opened in the fall 2015 at the St. Luke’s Campus with Andrew Pellecchia, MD, as the director of advanced endoscopy.

@

online cnyhealth.com

321 Genesee St. Oneida, NY 13421 315-363-6000

Website

110 West Sixth St. Oswego, NY 13126

www.oneidahealthcare.org

General Information

Gene F. Morreale

Website

Dan J. Vick, MD

President and Chief Executive Officer

1,028

Medical Director

President & Chief Executive Officer Medical Director

Licensed Physicians 137

Number of Beds 101

315-349-5500

www.oswegohealth.org

Charles “Chuck” Gijanto

Renato Mandanas, MD (chief medical officer); Allison Duggan, MD (VP and chief operating officer)

Inpatient Visits in 2014

Number of Employees

Outpatient Visits in 2014

Licensed Physicians

Number of Surgeries in 2014

Number of Beds

Visits to Emergency Department in 2014

Inpatient Visits in 2014

3,255

173,806 3,747

24,556

n Oneida Healthcare in 2015 earned The Joint Commission’s gold seal of approval for hospital accreditation by demonstrating continuous compliance with its performance standards. The gold seal of approval is a symbol of quality that reflects an organization’s commitment to providing safe and effective patient care. The hospital underwent a rigorous, unannounced on-site survey in June. During the review, a team of Joint Commission expert surveyors evaluated compliance with hospital standards related to several areas, including emergency management, environment of care, infection prevention and control, leadership and medication management. Surveyors also conducted on-site observations and interviews. The Joint Commission has accredited hospitals for more than 60 years. More than 4,000 general, children’s, long-term acute, psychiatric, rehabilitation and specialty hospitals currently maintain accreditation from The Joint Commission, awarded for a three-year period. n The New York State Nursing Home Quality Initiative (NHQI) ranked Oneida Healthcare’s Extended Care Facility in the first quintile represent-

32 - 2016 CNY Healthcare Guide

1,253 118

164

5,096

Outpatient Visits in 2014 334,297

Number of Surgeries in 2014 7,164

Visits to Emergency Department in 2014 25,619

n Oswego Health welcomed Charles “Chuck” Gijanto on Sept. 14, 2015 as its new president and chief executive officer. He previoulsy served as the president of Baystate Regional Markets, which is a division of Baystate Health in Springfield, Mass. He his profile in Leaders of Healthcare in this issue. n At Oswego Hospital, the most modern fixed 1.5 tesla magnetic resonance imaging (MRI) scanner with the ability to carry out more complex diagnostic procedures has been installed. This cutting-edge technology depicts and clarifies diseases of the brain, spine, liver, pancreas, kidney, uterus and other soft-tissue organs. It is also often invaluable for many orthopedic diagnoses such as knee meniscal tear or shoulder rotator cuff injury. As part of its equipment purchase, Oswego Hospital has also installed the most advanced breast MRI coil. This technology is able to create consistently high-quality, high-resolution images regardless of breast size or density –


often revealing lesions that could go unnoticed with conventional imaging. n Oswego Health in late 2015 was in the midst of a construction project at the Oswego Health Services Center, adjacent to Oswego Hospital, which would provide more patient comforts to both cardiology and orthopedic patients in a combined suite. Once the project is completed, the two specialties will have more patient exam rooms, along with a shared waiting area. The project will allow for more efficient care overall.

315-877-3779

n Another project undertaken in 2015 is the development of a C-section recovery room in the maternity center. Women who use this service will be able to bond more quickly with their newborn following surgery.

Rome Memorial Hospital Address

1500 N. James St. Rome, N.Y. 13440

General Information 315-338-7000

Website

www.romehospital.org

Interim President and CEO Darlene A. Burns

Medical Director

Ankur Desai, M.D

Number of Employees 973

Licensed Physicians 255

Number of Beds 130

Inpatient Visits in 2014 4,109

Outpatient Visits in 2014 156,791

Number of Surgeries in 2014 2,371

Visits to Emergency Department in 2014 29,797

n Rome was the smallest of only eight hospitals in the nation to be recognized by the U.S. Department of Health and Human Services in 2015 for being an “outstanding leader” in eliminating life-threatening blood stream infections.

We see people, not patients. At Bassett Healthcare Network, we don’t see cases or conditions. We see people — neighbors and friends — taking on challenges. And we’re here to help, any way we can. In many communities including Clinton, Herkimer, Little Falls and Oneida (Spring 2016), Bassett is here for you.

1-800-BASSETT bassett.org

Bassett Healthcare Network

n Rome Memorial Hospital was the

2016 CNY Healthcare Guide - 33


top-ranked hospital for patient safety in Rome, Utica and Syracuse, according to a leading consumer magazine. n Rome Memorial Hospital is accredited by the Healthcare Facilities Accreditation Program, which is authorized by Centers for Medicare and Medicaid Services to validate its compliance with federal standards.

St. Joseph’s Health

n The hospital’s Nuclear Medicine, Ultrasound, MRI, CT and digital mammography services achieved accreditation by the American College of Radiology, the gold standard in imaging accreditation.

President & CEO

n The Women’s Imaging Center has been designated a Certified Quality Breast Center by the National Quality Measures for Breast Centers Program, which recognizes facilities that are dedicated to high standards of excellence.

Licensed Physicians

n The Sleep Disorders Center achieved accreditation by the American Academy of Sleep Medicine in recognition of the center’s adherence to quality standards.

Address

301 Prospect Ave. Syracuse, NY 13203

General Information

1-888-ST.JOES-1

Website

www.sjhsyr.org Kathryn Howe Ruscitto

Medical Director

Sandra Sulik, M.D.

Number of Employees 4,379 860

Number of Beds 431

Inpatient Visits in 2014 27,500

Outpatient Visits in 2014 480,00

Number of Surgeries in 2014

9,000 (inpatient); 9,800 (outpatient)

Visits to Emergency Department in 2014 67,000

n St. Joseph’s Successfully Completes First MitraClip Case in CNY. Physicians Ayman Iskander and Ronald P. Caputo along with the St. Joseph’s Hospital Health Center cardiovascular team on Oct. 7 successfully performed the first MitraClip case in Central New York. For some patients, this is an alternative to open heart surgery. MitraClip is a less-invasive treatment option for high risk patients with mitral regurgitation, which is caused by a leaky heart valve. The MitraClip device is a small clip that is attached to the patient’s mitral valve, allowing the valve to close more completely and helping to restore normal blood flow through the patient’s heart. “Open-heart surgery is the standard method of treatment for patients with mitral valve regurgitation, but not all patients are eligible for it,” said Caputo, from SJH Cardiology Associates. “So the MitraClip is an alternative to heart surgery. It does not involve open-heart surgery, but can be just as effective. And it has the potential to help improve the quality of life for thousands of patients.”

Hassle free. Cost Effective. We are accepting applications for qualified, experienced home health care staff for our growing Home Care Agency:

RN Case Manager Screener Speech Therapist Per Diem RN Office Coordinator HHA & PCA After Hours On-Call Coordinator This is your opportunity to join a team of highly skilled Home Care Professionals. We value staff autonomy and your ability to make goal-oriented decisions as part of a multi-disciplinary team to facilitate the highest quality clinical care. With access to the latest technology for wireless and electronic documentation, you can work from anywhere! With a structured orientation plan, team environment and supportive co-workers, you’ll quickly feel like a member of our ‘family’ of providers! We offer mileage reimbursement, compensation for continuing education, competitive pay rates and excellent benefits packages. Must possess a valid NYS driver’s license and current auto insurance and be able to drive during work hours.

Immediate care for sprains, breaks, dislocations and sports injuries for adults and children. MON - FRI 5:00pm - 8:30pm SAT 9:00am - 2:30pm 6620 Fly Road, East Syracuse at the Upstate Bone & Joint Center

1-855-ORTHO-NOW (1-855-678-4666)

www.st-camillus.org/careers.html EOE / Affirmative Action Employer

34 - 2016 CNY Healthcare Guide

For more info visit us at: www.upstateorthopedics.com/ OrthoNOW


n St. Joseph’s Physicians Earns National Recognition For Patient-Centered Care — St. Joseph’s Health announced in 2015 that St. Joseph’s Physicians six primary care practices received Level 3 recognition from the National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home (PCMH) program for using evidence-based, patient-centered processes that focus on highly coordinated care and longterm participative relationships. The Patient-Centered Medical Home (PCMH) is a transformative model of health care delivery that aims to improve the quality and efficiency of care. PCMH identifies practices that promote partnerships between the patient and their personal clinicians, instead of treating patient care as the sum of several episodic office visits. Each patient’s care is tended to by clinician-led care teams, who provide for all the patient’s health care needs and coordinate treatments across the health care system. n St. Joe’s sleep lab receives accreditation — St. Joseph’s Hospital Janus Park Sleep Laboratory in Liverpool recently received program accreditation from the American Academy of Sleep Medicine (AASM).

“St. Joseph’s Sleep Laboratory is an important resource to the local medical community and will provide academic and scientific value in addition to the highest quality care for patients suffering from sleep disorders,” said Nathaniel Watson, AASM president.

Syracuse VA Medical Center Address

Outpatient Visits in 2014 374,846

Number of Surgeries in 2014 5,194

Visits to Emergency Department in 2014 13,844

Upstate University Hospital Address

750 East Adams St. Syracuse, NY 13210

800 Irving Ave. Syracuse, NY 13210

General Information

315-425-4400

Website

www.syracuse.va.gov

Chief Executive Officer

James Cody

Medical Director

General Information Website

Medical Center Director Medical Director

S. Asif Ali, M.D., chief of staff

Number of Employees 1,550

Licensed Physicians

877-464-5540

www.upstate.edu/hospital/ John McCabe

Anthony Weiss, M.D., chief medical officer

Number of Employees

3,985 (hospital); 9,136 (entire campus, including academic side)

112

Licensed Physicians

136

Number of Beds

Number of Beds Inpatient Visits in 2014 4,118

1,068 735

CANCER TREATMENT

CLOSER TO HOME

“Thank you for helping me to become a survivor!” –K.H. Mexico, NY

Oswego

Radiation Oncology Seneca Hill Health Campus 105 County Route 45A

207-9066

OswegoRadiationOncology.com 2016 CNY Healthcare Guide - 35


Inpatient Visits in 2014 28,753

Outpatient Visits in 2014 137,688

Number of Surgeries in 2014 19,234

Visits to Emergency Department in 2014 96,411

315-471-1359

Prevention Network has been making Central New York a healthier community since 1949 by providing proven measurable programs which prevent addictions and address related concerns.

Teens

• Botvins Life Skills Training for middle and high school students • Teen Institute • Custom tailored assembly style alcohol and other drug presentations in schools and youth groups.

Parents • Parenting Wisely • Guiding Good Choices • Strengthening Families

In the Community

Victim Impact Panel • Drinking Driver Program Information and Referral Services • Professional Training and Development Classes Coalition Development and Support • Family Support Navigator Prevention Network seeks and values collaboration with different sectors of the community to better address substance abuse concerns. We are proud to collaborate with, Syracuse Healthy Start Perinatal Substance Abuse Sub-Committee, Safe and Healthy Neighborhoods and Syracuse Youth Substance Abuse Prevention Coalition

www.preventionnetworkcny.org 36 - 2016 CNY Healthcare Guide

n Upstate University Hospital earned Comprehensive Stroke Center certification from DNV (Det Norske Veritus) Healthcare Inc., a hospital accreditation organization with some of the most rigorous standards in health care. The designation as a Comprehensive Stroke Center reflects the high level of care and treatment hospitals, like Upstate, can provide for serious stroke events. Upstate is the only hospital in Central New York to earn such a designation from DNV for its stroke care. The Comprehensive Stroke Center designation signifies that Upstate meets the most exacting standards for treating the most complex stroke cases at any time of day, all year long. n The Comprehensive Stroke Center at Upstate University Hospital received the American Heart Association/ American Stroke Association’s Get With The Guidelines-Stroke Gold Plus Quality Achievement Award with Target: StrokeSM Honor Roll Elite. The award recognizes Upstate’s commitment and success ensuring that stroke patients receive the most appropriate treatment according to nationally recognized research-based guidelines based on the latest scientific evidence. n The American College of Radiology (ACR) designated the Women’s Imaging Department of Upstate University Hospital’s Radiology Department as a Breast Imaging Center Of Excellence. The designation recognizes the imaging center for achieving excellence by seeking and earning full accreditation in all of the ACR’s voluntary breast-imaging accreditation programs, including mammography, breast ultrasound, stereotactic breast biopsy and ultrasound guided breast biopsy. The Women’s Imaging department is located at 550 Harrison Center in Syracuse. n Upstate celebrated its first anniversary of the roll out of its electronic medical record. In a celebration of sorts, Upstate’s EMR provider, Epic, presented Upstate with a check for $305,200, a rebate to reward Upstate’s


seamless rollout of its EMR system. Epic says Upstate hit all its targets and deadlines in its first year of operation of the EMR system. n A new surgical procedure for treating enlarged prostate was introduced at Upstate University Hospital’s Community Campus. The procedure, called holmium laser enucleation of the prostate (HoLEP), uses a high-power laser to remove the obstructive portion of an enlarged prostate in its entirety. Should a patient need surgical treatment for an enlarged prostate, the HoLEP procedure is the only minimally invasive option that completely removes the obstructing tissue within the prostate via anatomic dissection. As such, there is a very low reoperation rate and an even lower rate of blocking tissue regrowth. n The Upstate Cancer Center was awarded a $48,200 grant from the Susan G. Komen CNY Affiliate to expand its mammography screening and resident health advocacy program to underserved women living in several Ithaca Housing Authority properties. n All five former CEO’s of Upstate University Hospital since it opened more than 50 years ago returned for a to campus to be honored for their leadership. The hospital lobby was renamed the James H. Abbott Lobby in recognition of the hospital’s first CEO. n Upstate opened its department of transitional care that assists patients with ongoing health concerns. The end of a hospital stay can be a time of uncertainty around how they will care for themselves moving forward. Upstate University Hospital has a resource to help patients through that uncertainty, and to help them be safe and healthy in their post-hospital lives. The Transitional Care department assists in managing a patient’s care after they leave the hospital by connecting with services and providers that are essential to the next steps in care, while engaging patients and family caregivers in the process. n The Designated AIDS Center at Upstate University Hospital, now known as Immune Health Services, has been awarded a $1.5 million grant to develop and expand programs that foster greater adherence to treatment protocols for patients infected with HIV. The grant is awarded by the state Health Department’s AIDS Institute. Expanded programming will target those individuals who are new to care, likely to withdraw from care, at risk of dropping out of care and those who are not virologically suppressed.

There’s No Place Like Home

Your Choice. Your Home. Your Terms.

Sheila Ohstrom

247-6741

www.syracusesenior.com

This is SOS

Specializing In: Foot & Ankle • Hand & Wrist Joint Replacement • Neck & Back • Shoulder Sports Medicine • Orthopedic & Sports Therapy

315.251.3100 sosbones.com

This is Total Orthopedic Care. IGH_HG_2016.indd 1

2016 CNY Healthcare11/18/2015 Guide - 37 9:35:09 AM


Survey of patients’ experiences. Published at Medicare.gov, Hospital Compare. Information is based on 2014 data, collected by Hospital Consumer Assessment of Healthcare Providers and Systems, developed by The Centers for Medicare & Medicaid Services (CMS) and the Agency for Healthcare Research and Quality (AHRQ).

Hospital Comparison What patients say about their hospitals Finger Lakes Hospitals Measure Description

Clifton Springs Hospital

F F Thompson Hospital

Geneva General Hospital

Soldiers And Sailors Memorial

Patient survey summary star rating. More stars are better.

HHHHI

HHHII

HHHII

HHHHI

Patients who reported that their nurses "Always" communicated well

77%

76%

74%

81%

76%

Patients who reported that their doctors "Always" communicated well

85%

78%

79%

81%

78%

Patients who reported that they "Always" received help as soon as they wanted

67%

61%

62%

72%

62%

Patients who reported that their pain was "Always" well controlled

73%

66%

66%

57%

67%

Patients who reported that staff "Always" explained about medicines before giving it to them

68%

58%

59%

71%

61%

Patients who reported that their room and bathroom were "Always" clean

69%

73%

70%

83%

70%

Patients who reported that the area around their room was "Always" quiet at night

46%

44%

58%

57%

52%

Patients who reported that YES, they were given information about what to do during their recovery at home

90%

88%

91%

91%

85%

Patients who "Strongly Agree" they understood their care when they left the hospital

49%

49%

47%

48%

48%

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

71%

67%

61%

68%

64%

38 - 2016 CNY Healthcare Guide

NYS Average


Central New York Hospitals Measure Description

Auburn Community Hospital

Community Memorial Hospital

Crouse Hospital

Oneida Healthcare Center

Oswego Hospital

St Joseph's Health

University Hospital

Patient survey summary star rating. More stars are better.

HHIII

HHHHI

HHHII

HHHII

HHHII

HHHII

HHHII

Patients who reported that their nurses "Always" communicated well

74%

84%

76%

80%

79%

77%

76%

76%

Patients who reported that their doctors "Always" communicated well

73%

86%

78%

80%

77%

78%

76%

78%

Patients who reported that they "Always" received help as soon as they wanted

58%

74%

57%

72%

65%

64%

62%

62%

Patients who reported that their pain was "Always" well controlled

65%

80%

65%

70%

71%

67%

68%

67%

Patients who reported that staff "Always" explained about medicines before giving it to them

57%

75%

62%

62%

65%

58%

59%

61%

Patients who reported that their room and bathroom were "Always" clean

70%

80%

60%

76%

71%

66%

65%

70%

Patients who reported that the area around their room was "Always" quiet at night

48%

69%

46%

57%

49%

52%

50%

52%

Patients who reported that YES, they were given information about what to do during their recovery at home

85%

93%

87%

89%

92%

88%

89%

85%

Patients who "Strongly Agree" they understood their care when they left the hospital

44%

58%

50%

52%

45%

51%

46%

48%

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

54%

76%

66%

72%

63%

72%

62%

64%

Patients who reported YES, they would definitely recommend the hospital

53%

83%

71%

70%

55%

75%

68%

66%

NYS Average

Mohawk Valley Hospitals Measure Description

Faxton-St Luke's Healthcare

Little Falls Hospital

Rome Memorial Hospital St Elizabeth Medical Ctr

Patient survey summary star rating. More stars are better.

HHIII

HHHHH

HHIII

HHHII

Patients who reported that their nurses "Always" communicated well

73%

86%

77%

79%

76%

Patients who reported that their doctors "Always" communicated well

74%

86%

73%

79%

78%

Patients who reported that they "Always" received help as soon as they wanted

54%

77%

59%

65%

62%

Patients who reported that their pain was "Always" well controlled

69%

83%

67%

73%

67%

Patients who reported that staff "Always" explained about medicines before giving it to them

58%

74%

62%

62%

61%

Patients who reported that their room and bathroom were "Always" clean

60%

78%

71%

72%

70%

Patients who reported that the area around their room was "Always" quiet at night

45%

58%

48%

51%

52%

Patients who reported that YES, they were given information about what to do during their recovery at home

85%

91%

86%

83%

85%

Patients who "Strongly Agree" they understood their care when they left the hospital

45%

62%

46%

51%

48%

NYS Average

2016 CNY Healthcare Guide - 39


Resources All telephone numbers are in the 315 area code unless otherwise stated.

Acupuncture Acu-Care Acupuncture Center

Northeast Medical Center 4000 Medical Center Drive Fayetteville, NY 13066 315-329-7666, 315-378-5556 www.AcuCareAcupunctureCenter.com

This practice offers worry-free and painless acupuncture for a wide variety of health concerns including neuropathy and pain, sports medicine, surgical acupuncture care, women’s healthcare, cancer care and prevention, autism care, ADHD treatment, neurodegenerative diseases, post-stroke rehabilitation care and mental health issues. Trained in Western medicine, Rui Wang is also a seventh-generation acupuncturist who began apprenticing with her father and grandfather in middle school. The practice’s mission is to provide personalized preventive and therapeutic healthcare; to enhance quality of life and healthcare and to integrate traditional Chinese medicine with Western medicine.

Agencies – Health / Human Services American Red Cross of Central New York

ucation, emergency communication and assistance to members of the military, support for blood collection at county blood drives, international services and referral services.

ARISE, Inc.

Onondaga County 635 James St., Syracuse, NY 13203 315-472-3171 TTY: 315-479-6363 Oswego County • 9 Fourth Ave., Oswego, NY 13126 315-342-4088 TTY: 315-342-8696 • 2 Broad St., Pulaski, NY 13126 315-298-5726 • 113 Schuyler St., ste. 2, Fulton, NY 13069 315-887-5156 Madison County 131 Main St., Suite 107, Oneida, NY 13421 315-363-4672 TTY: 315-363-2364 Cayuga/Seneca County Office 75 Genesee St., Auburn, NY 13021 315-255-3447 TTY: 315-282-0762

ARISE at the Farm

1972 New Boston Road Chittenango, NY 13037 315-687-6727 www.ariseinc.org

American Red Cross – Oswego Branch

A local nonprofit agency run by and for people with disabilities in Onondaga, Oswego and Madison counties, ARISE works with people of all abilities to create a fair and just community in which everyone can fully participate. ARISE offers 50 programs in several areas: advocacy and outreach, health and wellness, basic needs and assistance, education and employment, inclusive recreation and art.

The organization offers services to victims of disaster, health and safety ed-

ARISE assists people with disabilities in securing benefits, education, health care and housing. ARISE provides regional oversight for the New York State Medicaid Waiver Programs for nursing

344 W. Genesee St., Syracuse, NY 13202 315-234-2200 (main); 800-733-2767 (health & safety education)

American Red Cross—MadisonOneida Branch

134 Vanderbuilt Ave., Oneida, NY 13421 315-363-2900

333 W. First St., Oswego, NY 13126 315-343-0967 www.redcross.org

40 - 2016 CNY Healthcare Guide

home transition diversion and persons with traumatic brain Injuries.

Department of Human Services, Cayuga County 160 Genesee St., Auburn, NY 13021 315-253-1011 www.cayugacounty.us

Health and Human Services Department promotes and protects the health and well-being of the individuals, families and the community it serves. Through teamwork and innovation, it is committed to promoting the personal and economic self-sufficiency of the individuals in Cayuga County while assuring protection of vulnerable children and adults.

Department of Social Services, Madison County 133 N. Court St., P.O. Box 637 Wampsville, NY 13163 315-366-2211 www.madisoncounty.org

The Madison County Department of Social Services provides financial support, tools for self-sufficiency, aid for health and safety issues, community referrals and advocacy for all residents of Madison County. It works with community groups and local government to strengthen networks of community service.

Department of Social Services, Onondaga County

John H. Mulroy Civic Center 421 Montgomery St., Syracuse, NY 13202 315-435-8300 TTY: 315-435-2905 www.ongov.net/dss

The Department of Social Services provides public benefit programs along with casework programs for citizens of Onondaga County, including child support services, the home energy assistance program (HEAP), transitional


opportunities program and child welfare services among others.

Department of Social Services, Oswego County 100 Spring St. - P.O. Box 1320 Mexico, NY 13114 315-963-5000 www.co.oswego.ny.us

Administers a variety of public assistance programs including aid to families with dependent children, food stamps, medical assistance, child and adult protective services, foster care, adoption services, day care, child support and other assistance programs.

Oswego County Opportunities 239 Oneida St., Fulton, NY 13069 315-598-4717 www.oco.org

OCO operates a number of programs at various locations throughout the county. Services provided include outreach and advocacy, counseling, residential, children’s services, Services to Aid Families, senior services, transportation, and youth and health services. Seniors services include a nutrition program that brings rural citizens hot meals for a small fee. It also offers services to the disabled in New York State. Residential, respite, day habilitation, Medicaid service coordination and other services are offered to the disabled.

Salvation Army

Cayuga County 18 E. Genesee St., Auburn, NY 13021 315-253-0319 Oswego County Fulton 62 S. First St., Fulton, NY 13069 315-593-8442 Oswego 73 W. Second St., Oswego, NY 13126 315-343-6491 Onondaga County 677 S. Salina St., Syracuse, NY 13202 315-475-1688 www.sasyr.org

The Salvation Army offers day care services; adult day services; preventive service; domestic violence counseling; post-adoption counseling; visitation services; case management; outreach; family shelter; youth shelter; youth independent living; transitional parenting services; emergency and practical assistance; and counseling. Services are provided to youth, adults and families.

Care Management • Adult Social Day Program • Care Transitions • Elderly Care • HIV/AIDS • Home Health Aides • Home Infusion Therapy • Managed Long Term Care (MLTC) Plan Non-Medical Services • Caregiver Resources • Companionship • Durable Medical Equipment Patient Education • Cardiac Care • Chronic Disease Self-Mgmt.

• Maternal-Child Health • Medication Management • Nursing • Nutrition • Occupational & Physical Therapy • Palliative Care • Pediatrics

• Post-Surgical Care • PRI (Patient Review Instrument) Assessments • Social Work • Speech Language Pathology • Telehome Care Monitoring • Wound Care

• Home Safety Assessment • Meals on Wheels

• Personal Emergency Response System (PERS)

• Diabetes • Nutritional Counseling

• Optimal Aging • Parenting & New Mother

Visiting Nurse Association of Central New York, Inc. The VNA Foundation of Central New York, Inc. CCH Home Care & Palliative Services, Inc. Independent Health Care Services, Inc. Home Aides of Central New York, Inc. Eldercare Social Day Program VNA Homecare Options, LLC Eldercare Foundation, Inc. all divisions of

Celebrating 125 Years of Yesterday, Today & Tomorrow.

call 477-HOME

1050 West Genesee Street • Syracuse, NY 13204 • www.477HOME.org Home Care of Central New York, Inc. d/b/a VNA Homecare

2016 CNY Healthcare Guide - 41


AIDS/HIV Services Access Care and Resources (ACR) Health

Main Office – Syracuse 627 W. Genesee St., Syracuse, NY 13204 315-475-2430 Auburn Office 23 Chapman Ave., Auburn, NY 13021 315-282-0005, ext. 12 Oswego Office 10 George St., Oswego, NY 13126 315-475-2430, ext. 160 www.acrhealth.org

ACR Health is a not-for-profit, community-based organization providing a range of support services to individuals with chronic diseases, including HIV/ AIDS, diabetes, heart disease, obesity, asthma, substance use disorders, and serious mental illnesses, with the goal of positive health outcomes. ACR Health provides a wide variety of targeted prevention and sexual health services to individuals, from youth through adulthood, as well as to community groups and organizations, with the goal of informed and responsible decision making. ACR Health, a legacy of AIDS Community Resources, serves the counties of Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence in New York State.

Associations / Foundations ALS Association of Upstate New York 890 Seventh North St., Suite. 108 Liverpool, NY 13088 Phone 1: 315-413-0121 Phone 2: 1-866-499-7257 info@alsaupstateny.org www.alsa.org

The Upstate New York Chapter was founded to serve the needs of those living with Amyotrophic Lateral Sclerosis and their caregivers. The ALS Association is the only national not-for-profit health organization dedicated solely to the fight against ALS. ALSA covers all the bases – research, patient and community services, public education, and advocacy – in providing help and hope to those facing the disease.

Alzheimer’s Association Central New York

441 W. Kirkpatrick St., Syracuse, NY 13204 315-472-4201 (Syracuse); 315-596-4016 (Oswego)

24-Hr. Helpline: 1-800-272-3900 cny-info@alz.org www.alz.org/centralnewyork

Founded in 1982, the Alzheimer’s Association Central New York Chapter is the only organization in the region dedicated to the elimination of Alzheimer’s disease and the support of individuals who have been diagnosed with it. Its mission is to eliminate Alzheimer’s disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health.

American Diabetes Association of CNY 6390 Fly Road, second floor Syracuse, NY 13057 315-438-8687; 1-888-DIABETES www.diabetes.org

The American Diabetes Association is the nation’s leading nonprofit health organization providing diabetes research, information and advocacy. Founded in 1940, the American Diabetes Association conducts programs in all 50 states and the District of Columbia, reaching hundreds of communities. The mission of the Association is to prevent and cure diabetes and to improve the lives of all people affected by diabetes.

American Foundation for Suicide Prevention Central NY Chapter The Survivor Outreach Program P.O. Box 283, Phoenix, NY 13135 315-664-0346; 1-888-333-AFSP (2377) centralny@afsp.org www.afsp.org

The Survivor Outreach Program is one of many programs and resources offered free of charge by AFSP for survivors of suicide loss.

American Heart and Stroke Association

2 Clinton Square, Suite 305, P.O. Box 3049 Syracuse, NY 13202 315-728-7540 www.americanheart.org

This organization raises money for cardiovascular research and programs, in order to reduce death and disability from heart disease and stroke. Programs include awareness campaigns, Go Red for Women and My Heart My Life. It also offers CPR, first aid and AED (defibrillator) training, advocacy and legislative information.

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American Lung Association in New York 21 W. 38th St., Third Floor New York, NY 10018 212-889-3370 info@lungne.org www.lungne.org

The American Lung Association is the leading organization working to save lives by improving lung health and preventing lung disease through education, advocacy and research.

American Parkinson Disease Association 135 Parkinson Ave. Staten Island, NY 10305 1-800-223-2732 www.apdaparkinson.org

The APDA was founded in 1961 and since then has raised and invested more than $86 million in patient services and education and has been a funding partner in most of the major Parkinson’s disease scientific breakthroughs. As the country’s largest grassroots organization serving more than 1 million Americans with Parkinson’s disease and their families, APDA’s energy is focused on research, patient services, education and raising public awareness.

Arthritis Foundation, New York Chapter 122 E. 42nd St., 18th floor New York, New York 10168 212-984-8700 www.arthritis.org

Leading the fight for the arthritis community, the Arthritis Foundation helps conquer everyday battles through life-changing information and resources, access to optimal care, advancements in science and community connections. Our goal is to chart a winning course, guiding families in developing personalized plans for living a full life – and making each day another stride towards a cure. This foundation also offers some help for children with juvenile arthritis, such as a parent-to-parent mentoring program and camp programs.

Central New York Bleeding Disorders Association, Inc. P.O. Box 703, Manlius, NY 13104 315-481-9698 www.cnybleeders.org

CNYBDA is a nonprofit health advocacy charity serving the Syracuse-Oswego-Auburn-Utica-Watertown area. Its mission is to promote education and awareness of bleeding disorders;


to facilitate support of individuals with bleeding disorders and their families; to promote early diagnosis, appropriate treatment, and proper self-care; and to promote research for the treatment and cure of bleeding disorders.

Crohns and Colitis Foundation of America 733 Third Avenue, Suite 510 New York, NY 10017 800-932-2423 info@ccfa.org www.ccfa.org

Founded in 1967, the Crohn’s & Colitis Foundation of America is a nonprofit, volunteer-driven organization dedicated to finding the cures for Crohn’s disease and ulcerative colitis. Its mission is to cure Crohn’s disease and ulcerative colitis, and to improve the quality of life of children and adults affected by these diseases.

CNY Community Foundation 431 E. Fayette St., Suite 100 Syracuse, NY 13202 315-422-9538 www.cnycf.org

Established in 1927, the Central New York Community Foundation encourages local philanthropy by supporting the growth of permanent charitable endowments for the betterment of the region. The Community Foundation serves as the steward of charitable legacies for individuals, families and businesses and serves as a civic leader, convener and sponsor of special initiatives designed to strengthen local nonprofits and address the region’s most pressing challenges.

Cystic Fibrosis Foundation Central New York Chapter 2507 James St., Suite 106 Syracuse, NY 13206 315-463-7965 central-ny@cff.org www.cff.org/Chapters/centralny/

OUR FAMILY TAKING CARE OF YOUR FAMILY

A bond that lasts a lifetime. Working together to provide a legacy of more than 50 years of exceptional maternity care.

The mission of the Cystic Fibrosis Foundation is to assure the development of the means to cure and control cystic fibrosis and to improve the quality of life for those with the disease.

Down Syndrome Association of Central New York, Inc. P.O. Box 5, Manlius, 13104 315-682-4289 dsaofcny@aol.com www.dsaofcny.org

The association’s purpose is to

MATERNITY 315-349-5572 | oswegohealth.org

Oswego: 315-343-2590 | Fulton: 315-593-8393 www.ocobgyn.net

2016 CNY Healthcare Guide - 43


support one another in the challenges faced; to educate the community both in its knowledge and perception of Down syndrome; to advocate for our children and to be available to other parents.

Lupus Foundation of Mid and Northern New York, Inc.

E. John Gravas Center

The Lupus Foundation of Mid and Northern NY is an all-volunteer nonprofit organization dedicated to improving the quality of life for lupus patients and their loved ones by promoting education and advocacy programs, which are designed to empower those affected by lupus to actively participate in their own health care. The foundation is also committed to increasing community awareness by focusing public attention on lupus and supporting research into the cause, better treatments and a cure.

182 North St., Auburn, NY 13201 315-255-2746 www.gavrascenter.com

Formally the United Cerebral Palsy Association of Cayuga County New York, Inc., the E. John Gavras Center’s mission is to provide the highest quality educational, habilitative and therapeutic services in Cayuga and surrounding counties to help children, families and individuals grow as independent, healthy and productive citizens. Services include: Medicaid service coordination, preschool, speech and language therapy, nursing, day habilitation, community habilitation, residential programs and training and development. Serving individuals and families from Cayuga, Onondaga, Seneca and Wayne counties.

Empire State Lyme Disease Association, Inc.

P.O. Box 874, Manorville, NY 11949 631-878-6657 EmpireStateLyme@aol.com

Its mission is advocacy, education of the public, education of health care professionals and Lyme and associated disease research. The ESLDA, Inc. is dedicated to helping and supporting people suffering from Lyme and associated tick-borne diseases. For a support group in CNY, see Support Groups.

Huntington’s Disease Society of America

505 Eighth Ave., Suite 902 New York, NY 10018 212-242-1968; 800-345-HDSA (Helpline) hdsainfo@hdsa.org hdsa.org

The Huntington’s Disease Society of America is a nonprofit organization dedicated to improving the lives of everyone affected by Huntington’s disease. From community services and education to advocacy and research, HDSA is the world’s leader in providing help for today and hope for tomorrow for people with Huntington’s disease and their families. For local support group, see Support Groups.

P.O. Box 139, Utica, NY 13503 315-829-4272; 1-866-2-LUPUS-4 lupusmidny@aol.com www.nolupus.org

March of Dimes Foundation 329 N. Salina St., Suite 304 Syracuse, NY 13203 315-463-0700 www.marchofdimes.com/ny

The March of Dimes is a national voluntary health agency whose mission is to improve the health of babies by preventing birth defects, premature birth and infant mortality. The March of Dimes New York State Chapter also awards grants to local organizations to meet the urgent needs of babies and families in our communities.

Muscular Dystrophy Association

6315 Fly Road, #102, E. Syracuse, NY 13057 315-451-8269 syracuse@mdausa.org www.mdausa.org/syracuse

This organization provides initial diagnosis, follow-up care, genetic counseling and consultations for physical, occupational and respiratory therapy programs. Services include assistance with repairs to durable medical equipment, influenza vaccines, summer camp for kids and support group sessions. It funds research into 43 types of neuromuscular diseases.

National Kidney Foundation of CNY

731 James St., Suite 408 Syracuse, NY 13203 315-476-0311; 877-8KIDNEY (854-3639) www.cnykidney.org

This outreach organization focuses on raising public awareness and offers free screenings in hopes of early detection. Offers support to families and individuals coping with kidney disease as well as professional education, an ad-

44 - 2016 CNY Healthcare Guide

olescent support group, crisis funding and information on organ donation.

National Stroke Association 9707 E. Easter Lane, Suite B Centennial, CO 80112 1-800-STROKES (787-6537) info@stroke.org www.stroke.org

National Stroke Association’s mission is to reduce the incidence and impact of stroke by developing compelling education and programs focused on prevention, treatment, rehabilitation and support for all impacted by stroke.

Scleroderma Foundation / TriState, Inc. Chapter 59 Front St.Binghamton, NY 13905 607-723-2239; 1-800-867-0885 www.sclerodermatristate.org

This organization serves the states of New York, New Jersey and Connecticut. The mission of the Scleroderma Foundation/Tri-State, Inc. Chapter is to provide educational and emotional support to people with scleroderma and their families; to stimulate and support research designed to identify the cause and cure of scleroderma as well as improve methods of treatment and; to enhance the public’s awareness of this disease.

Bereavement Support Groups The Butterfly Club

Syracuse Community Health Center CAPS Department 819 S. Salina St., Syracuse, NY 13202 315-476-7921 www.schcny.com/index.php

Offers a support group for children aged 6-9 who are dealing with issues of loss through separation/divorce, death of a friend or family member or another situation of loss in the child’s life. Call for days and times.

CNY Fertility Center Circle of Hope 195 Intrepid Lane, Syracuse, NY 13205 315-469-8700 info@cnyfertility.com www.cnyfertility.com

Support for those experiencing infertility and pregnancy loss. Circle of Hope meets from 7:30-8:30 p.m. on the second Tuesday of each month.


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NAZARETH COLLEGE 585-389-2860 n admissions@naz.edu 4245 East Ave., Rochester, NY 14618

Family Counseling Service of Northern New York

Grief and Loss Support Group 120 Washington St., Suite 510 Watertown, NY 13601 315-782-4483 fcsstaff@imcnet.net www.fcsnny.org

Focuses on recovery from emotional pain caused by death and other losses. Offered in two formats: A 12-week group that meets for two hours each week and a seven-week individual program with sessions lasting 45 minutes.

Family Life Education Support Group

815 Fay Road, Syracuse NY 13219 315-472-6754 familylifed@syracusediocese.com www.familylifeeducationsyracuse. org

Meets the third Tuesday of each month; call for hours.

GriefShare Support Group www.griefshare.org

GriefShare provides a seminar and support group for people grieving the death of someone close to them.

• Adult Medicine/ InternalMedicine • Pediatrics • Adolescent Medicine • OB/GYN • Midwifery • Family Practice • Dental Care • Mental Health • Substance Abuse Services • Eye Care • Nutrition • School Based Health Services • General Surgery Consultation • Pharmacy • Laboratory • Radiology • Walk-In Care • HIV/AIDS Education, Counseling and Treatment • Childcare Services • Translation Services • Comprehensive Medicaid Case Management • AmeriCorps/Community Health Corps

Go to website to find a group near you. GriefShare groups meet weekly to help face these challenges and move toward rebuilding your life. Free. Calvary Chapel Syracuse Group 103 Grampion Road, Liverpool, NY 13090 315-451-1556 (Darlene & Rick Pulsifer, Facilitators)

Meets from 6:30-8:30 p.m., Tuesdays, beginning Sept. 15, 2015. Fulton Alliance Church 1044 State Route 48, Fulton, NY 13069 315-593-6842

Meets from 6:30-8:30 p.m., Mondays, beginning Sept. 21, 2015. New Heart Ministries 80 Smokey Hollow Road Baldwinsville, NY 13027

Northside Baptist Church 7965 Oswego Road, Liverpool, NY 13088 315-569-7248 (Gloria Manns, Facilitator)

Syracuse Vineyard Church 312 Lakeside Road, Syracuse, NY 13209

315-476-7921 Dr. King Elementary School..............................435-4031 Dr. Weeks School at Bellevue Academy...........435-4030 Delaware Elementary School............................435-4452 H.W. Smith Elementary & Middle School..........435-6266 Fowler High School...........................................435-4410 Westside Academy at Blodgett School..............435-6431 Grant Middle School..........................................435-4040 Franklin Elementary School...............................435-4102

Syracuse Community Health Center Email/Website: www.schcny.com Visiti Us on Facecbook:

facebook.com/ syracusecommunityhealthcenter

315-407-8463

Meets from 7-9 p.m., Mondays, starting Sept. 14, 2015.

Hope for Bereaved - Onondaga

4500 Onondaga Blvd., Syracuse, NY 13219 Office, 315-475-9675; or helpline at 315475-4673 Hopeforbereaved@cnymail.com www.hopeforbereaved.com

Hope for Bereaved offers counseling (by appointment), in person and telephone support groups, and a newsletter. Hope for Bereaved support groups meets from 6:30-8:30 p.m., unless otherwise indicated. Support groups include: Hope for Youth

Meets from 7-8:30 p.m., Thursdays, beginning Oct. 1, 2015.

Meets from 5:30-7:30, Sundays, beginning Sept. 20, 2015.

Schedule an Appointment With Us Today

This is for children/teens who have experienced the death of a parent/ caregiver or sibling. Death of a Parent/ Caregiver meets on the third Tuesday of the month; Death of a Sibling group meets from 6:30-8:30 p.m. every third Wednesday. Youth who have experienced the death of a friend or relative may attend either group. Youth must be 6 or older. Hope for Bereaved Parent(s)

For parents whose infant died of

2016 CNY Healthcare Guide - 45


HOME HEALTH CARE

SIDS, miscarriage, stillbirth or newborn death (or) for parents whose child died by illness or accident, a group meets – both groups meets from 6:30-8:30 p.m. on the third Wednesday of every month.

Locally Owned & Operated Licensed Home Care Agency

Hope for Survivors

Medical Registry of CNY, Inc. RN’s - LPN’s Home Health Aides

Hope for Bereaved

For those whom suicide leaves behind, the group meets the second and fourth Wednesday of the month. For those whose parent, relative or friend have died, the group meets the second Tuesday of the month.

Hospitals, Homes and Nursing Homes

Hope for ‘Young at Heart’ Widow and Widowers

Short or Long Term • Flexible Hours Same Day Coverage • 24/7

Meets from 6:30-8:30 p.m. on the third Tuesday of the month.

Licensed By New York State Dept. of Health

Continuity of Care

468-3239

2105 W. Genesee St. Syracuse, NY 13219

medicalregistryofcny.com

Those of middle age and older whose spouse, significant other died, the group meets the first Wednesday of the month. Hope for Young Widows, Widowers, Engaged and Significant Others

Hope for Senior Widows and Widowers

Meets from 10 a.m. to noon on the third Wednesday of the month. Hope for Bereaved Due to Drug Overdose

For those whose spouse, parent, child or friend died of a drug overdose. The group is upon request, so call HOPE for information. Caregivers Support Group

Where Independent Living meets Personizedized Care. 81 South St., Auburn, NY 13021

315-252-0507 WestminsterManorAdultHome.org

For those caring for someone with a chronic degenerative disease or terminal illness, this group meets the fourth Thursday of the month from 1-3 p.m. LGBTQ Bereavement Group

For those whose partner, family member or friend died, this group meeting the second Tuesday of the month.

Hope for Bereaved Over the Rainbow

Northminster Presbyterian church 744 Buckley Road, Syracuse, NY 13212 315-4752-9675 hopeforbereaved@cnymail.com www.hopeforbereaved.com

Over the Rainbow provides support for widows and widowers who have worked through the initial period of grief or who have been widowed for a longer time. Meets at 7:30 p.m.; call for meeting day.

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Hope for Bereaved Support Group - Oswego Oswego Hospital Cafeteria Conference Room 110 W. Sixth St, Oswego, NY 13126 315-342-6326

This support group is sponsored meets the second Tuesday each month from 7-9 p.m. This confidential group helps grieving people find support.

Hospice Grief Center

990 Seventh North St. Liverpool, NY 13088 315-634-2208 www.hospicecny.org/bereavement-care

Hospice Grief Center provides free support to hospice families whose loved has died while in Hospice of Central New York service during the past 13 months. Services are also provided to the community, however, there is a charge.

Helping Hands, Healing Hearts 315-634-1100 ccrosier@hospicecny.org

For children dealing with grief: usually meets on Tuesdays (call for more information).

Hospice of Jefferson County Grief Support 1398 Gotham St., Watertown, NY 13601 315-788-7323 jeffersonhospice.org

Hospice of Jefferson County offers a wide range of bereavement services to assist families and friends in the time following the loss of a loved one. All groups are open to members of the community, as well as Hospice families. All bereavement services are offered free of charge. The Hospice Foundation, supported by the generosity of our community, makes this resource available to all who might benefit. Support groups include:

Adult Support Groups

Bereavement Evening Support Group

Hospice offers a Bereavement Support and Education Group which meets the third Tuesday of every month at the Hospice office from 5:30-7 p.m. Bereavement Day Support Group

A support group is held at the Flower Memorial Library in Watertown on the first Tuesday of every month from 11 a.m. to noon.


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Compassion

This support group for individuals grieving the death of a loved one by suicide meets the second Thursday of the month from 6:30-8:00 p.m. at the Hospice office. Bereavement Luncheon

On the first Tuesday of every month, those who are experiencing the loss of a loved one get together to socialize and share experiences. A different restaurant is selected every month. Monthly postcards will announce dates, times and places.

New Beginnings Bereavement Support Group

St. Rose of Lima Parish 409 S. Main St., North Syracuse, NY 13212 315-458-0283

Meets at 7 p.m. every Tuesday in November until the Tuesday before Christmas. Meeting time and day is subject to change, so please call for information.

CBY Perinatal and Infant Bereavement Network

735 Irving Ave., Syracuse, NY 13210 315-470-7372 www.cnypibn.org

Lynn Neuburger, P.A.-C Sandra Driscoll, A.N.P. Jeffrey Jones, P.A. Jessica Lockwood, P.A.

Have confidence in your care! Call for an appointment today.

4309 E. Genesee St., Dewitt

Left Behind by Suicide

Experience

Quality

Paul S. Cohen, M.D. Bonnie S. Koreff-Wolf, M.D. Biby Rajan-George, M.D.

315.471.8388 Proud to be named to 2008 Best Doctors in America

Suite 500 •1000 E. Genesee Street •Syracuse, NY 13210

Networking service provided to families who experience the loss of a baby due to miscarriage, stillbirth, ectopic pregnancy, neonatal death and medical interruption of pregnancy. There are individual meetings available, referrals, information, groups held as requested and events for bereaved families. Call for more information. Free.

Post Cana Hope for Bereaved

Cicero United Methodist Church 8416 Brewerton Road, Cicero, NY 13039 315-699-7181, Facilitator; 315-699-2731, Church Rectory

Meets at 7 p.m. on the first and third Thursday of the month.

Pregnancy and Loss Support (PALS)

Oswego Hospital 110 W. Sixth St., Oswego, NY 13126 315-342-4895

Hospital cafeteria conference room.

Sudden Infant and Child Death Resource Center

6311 Court St. Road, E. Syracuse, NY 13057 315-251-1400, ext. 118 www.reachcny.org

The Sudden Infant and Child Death Resource Center provides comprehensive professional support to families whose infants die suddenly and unexpectedly of any cause. Family service programs include: literature and referrals, parent-to-parent contacts and bereavement counseling offered by telephone, as well as home visits to newly bereaved parents. Also offered are educational programs to professionals and the community at large to increase public awareness and knowledge.

Syracuse Huntington Disease Support Group

PALS exists to encourage communication and provide support for complications during and after pregnancy, or through a loss such as miscarriage, ectopic pregnancy, stillbirth or newborn death. Call for more information. Meetings are held at 6:30 p.m. on the third Tuesday of the month in the Oswego

Liverpool Library 310 Tulip St., Liverpool, NY 13088 315-656-8598 jmirabito1@twcny.rr.com

Support group usually meets at 7 p.m. on the first Monday of the month. For more details and information, contact John Mirabito at the above email.

2016 CNY Healthcare Guide - 47


Breast-Feeding Support Cornell Cooperative Extension of Oswego County 3288 Main St., Mexico, NY 13114 963-7286, ext. 300 (Cindy) www.thatscooperativeextension.org

Offers an in-home breastfeeding support program by certified breastfeeding / lactation / nutrition specialists. It is a one-hour-a-week for six weeks program and includes nutrition education.

The Breastfeeding Café

Offices of Reach CNY 1010 James St., Second Floor Syracuse, NY 13203 315-424-0009, ext. 106 slazarus@reachcny.org www.reachcny.org

The Breastfeeding Café is a free support group for pregnant and parenting families in and around Syracuse with an interest in breast-feeding, facilitated by breast-feeding counselors and IBC Lactation Consultants. Healthy snacks and babies and children welcome. Free and open to any pregnant and parenting woman in Onondaga County. The group meets the second and fourth Thursday of each month from 11:30 a.m. to 1 p.m. at the address above. It is recommended to call to confirm meeting dates and times as schedule sometimes varies due to holidays or inclement weather.

La Leche League of Onondaga County

Community Information Seminar

Bariatric Surgery

Given by one of our Board Certified Surgeons UTICA

125 Business Park Drive, Suite 150 Every second Wednesday of the Month at 6 PM

SYRACUSE

St. Joseph’s Hospital Campus 104 Union Ave., Suite 809 Every second Tuesday of the Month at 6 PM

Syracuse East 315-313-4555 Liverpool 315-623-0555 www.lllny.org

La Leche League groups offer free in-person parent-to-parent support through regular meetings. All parents interested in breastfeeding, along with their babies and children, are welcome. Call above numbers for a group times and locations. La Leche League leaders are volunteers who are available for free telephone or email support every day.

La Leche League of Oswego

Parking will be validated CALL TO REGISTER 877-269-0355 • DrGraberMD.com 48 - 2016 CNY Healthcare Guide

315-479-4498; 315-343-4046; 315-4020172 www.llliny.org

Provides phone support to nursing mothers in Oswego County. Offers inhome service and support upon request.


Monthly group meetings are held every third Thursday at the Oswego Public Library.

Madison County Breastfeeding Connections Cafe 315-316-2065

Meets the first and third Friday from 104 p.m. Call above number for more information.

Oswego County Breastfeeding Coalition Mother Earth Baby70 W. Bridge St. Oswego, NY 13126 315-216-4622 www.breastfeedingoswego.org

The Oswego County Breastfeeding Coalition exists to promote, protect, educate and empower breastfeeding families in our community. Its goal is to increase the awareness of support services available to mothers in Oswego County and would like providers to seek services of lactation support to increase initiation and duration of breastfeeding in the community.

Women Infants and Children (WIC) – Madison-Herkimer Counties

Madison: 603 Seneca St., Oneida, NY 13421 315-363-3210 Herkimer: 401 E. German St. Herkimer, NY 13350 315-866-5029 www.healthymadisoncounty.org

OPEN TO THE PUBLIC • WALK-INS ONLY Monday-Friday 8 am to 6 pm Saturday 8am to 2 pm

300 State Route 104 East • Oswego, NY 13126 Phone: 315-216-4036 • Fax: 315-216-4560 Services for Better Health

WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post postpartum women, infants and children to the age of 5. WIC also offers a wide variety of breastfeeding support services.

WIC Program of Onondaga Healthy Families

375 W. Onondaga St., Syracuse, NY 13202 315-435-3304 www.onhealthyfamilies.com

The Onondaga County Health Department WIC program has trained breastfeeding counselors on staff to support nursing families. WIC provides checks each month to buy healthy WIC foods and ideas on preparing healthy meals for families. WIC is open to Onondaga county residents who are pregnant and/or parenting a child younger than 5. Participating families must meet income guidelines and many working families do qualify. To find a

Did you know… OCO provides a variety of health-related services to meet community needs, such as nutritional assistance through Women, Infants & Children (WIC); health education and outreach; education and support for cancer screenings; reproductive health services for men and women; migrant and seasonal farm worker health services; assistance in navigating enrollment in the health insurance marketplace; crisis services for those experiencing violence; a chemical dependence/addiction recovery program; wellness events for employees; and more!

239 Oneida Street, Fulton, NY 13069 | (315) 598-4717 | www.oco.org

2016 CNY Healthcare Guide - 49


SLEEP WELL, LIVE WELL

More beds, sleep-credentialed physicians and registered sleep technologists than any other area lab

The Sleep Laboratories at St. Joseph’s Hospital (315) 475-3379 – Syracuse (315) 329-7378 – Fayetteville

WIC clinic near you, call the main office number above.

programs and services are free and no child with cancer is ever turned away.

Woman, Infants and Children (WIC) Breastfeeding Counseling Program - Oswego

Cancer Care

10 George St., Oswego, NY 13126 315-343-1311; 1-888-730-3803 info@oco.org www.oco.org

A major goal of the WIC Program is to improve the nutritional status of infants and WIC mothers, who are encouraged to breastfeed their infants. WIC mothers choosing to breastfeed are provided information through counseling and breastfeeding educational materials; receive follow-up support through peer counselors; receive an enhanced food package; and are eligible to participate in WIC longer than non-breastfeeding mothers.

Cancer Services American Cancer Society

Onondaga County Unit 6725 Lyons St., P.O. Box 7 East Syracuse, NY 13057 437-7025; 1-800-ACS-2345 (24-hour hotline) www.cancer.org

We Recognize the Symptoms You Live With…   

Evaluations  Interventions  Detoxification 

Inpatient Rehabilitation Family Education Outpatient

P.O. Box 1116  5821 Route 80 Tully, NY 13159 (315) 696-6114 or (800) 456-6114 www.tullyhill.com

@

online cnyhealth.com

Services provided include information and referral, transportation to and from medical appointments, support groups, peer support and group programs. The organization offers wigs for cancer patients who need them. The American Cancer Society is always looking for volunteer drivers.

Camp Good Days

Central New York 356 N. Midler Ave., Syracuse, NY 13206 315-434-9477 www.campgooddays.org

Camp Good Days provides residential camping programs at its recreational facility, located on the shores of Keuka Lake in Branchport, New York, as well as year-round recreational and support activities, in the Rochester, Buffalo, Ithaca and Syracuse areas for children with cancer and the entire family. Camp Good Days provides services for: children with cancer, children who have a parent or sibling with cancer and/ or children who have lost a parent or sibling to cancer. Also offered are programs for women and men who have or have had cancer and for children touched by sickle cell anemia. All of the

50 - 2016 CNY Healthcare Guide

275 Seventh Avenue, New York, NY 10001 800 813 HOPE (4673) info@cancercare.org www.cancercare.org

Cancer Care provides telephone, online and face-to-face counseling, support groups, education, publications and financial and co-payment assistance. Professional oncology social workers offer personalized care, and all of our services are free of charge.

Cancer Information Service 1-800-4-CANCER (422-6237) cancergovstaff@mail.nih.gov www.cancer.gov

The National Cancer Institute sponsors this hotline. This service allows callers to order free publications, locate FDA certified mammography facilities or talk to a cancer information specialist.

CancerConnects, Inc.

5008 Brittonfield Pkwy, Suite 800 East Syracuse, NY13057 315-634-5004 www.cancerconnects.org

CancerConnects Volunteer Mentor Program pairs newly-diagnosed cancer patients with mentors who have been through a similar diagnosis, as well as through the process of treatment and recovery. Their trained volunteers provide a broad range of insight and support (from a single phone call to lasting friendships) and help patients take advantage of resources available to them right here in our Central New York community. Free. CancerConnects also provides a Complementary Therapy Program is a voucher award program that provides funding to cancer patients for several specific complementary therapy treatments.

Cuse Kids Club

356 N. Midler Ave. Syracuse, New York 13206 315-434-9477; 800-785-2135 lrausa@campgooddays.org www.campgooddays.org

The Cuse Kids Club is for children aged 4-17 who have been affected by a cancer or sickle-cell anemia diagnosis within their immediate family. Local monthly activities like sporting events, hiking, swimming, skiing, museums, movies, shows and much more. Free. A


program of the CNY regional office of Camp Good Days and Special Times.

800-858-8109

4th Angel Mentoring Program 866-520-3197 4thangel@ccf.org www.4thangel.org

The 4th Angel Mentoring Program offers free, one-on-one, confidential outreach and support from someone who has successfully made the same journey you are about to begin – the journey towards recovery. This specially trained volunteer and cancer survivor – your 4th Angel – is someone who will talk and listen in a supportive setting. The 4th Angel Mentoring Program is part of The Scott Hamilton CARES Initiative, a national nonprofit organization.

100% OSHA Compliant • Patient Gowns • Lab Coat Service • Scrubs • Sheets/Pillow Cases • Bath/Hand Towels • Masssage Linens • Professional Mat Service • Fluid Resistant Garments

Serving Central New York HealthWearRental.com

Hope for Heather Ovarian Cancer Foundation P.O. Box 2208, Liverpool, NY 13089 315-657-7879 support@hopeforheather.org www.hopeforheather.org

This nonprofit, 501c3 organization raises money for ovarian cancer research and creates awareness and education in the community. Hope for Heather operates a speaker’s bureau to help increase education on ovarian cancer, has a booth at the New York State Fair, an annual 5K run / walk, Breakfast at Tiffany’s breakfast show and supports the Upstate Cancer Hospital with its Angel Fund for patients.

Look Good…Feel Better Program Hotline: 1-800-395-LOOK Auburn Auburn Community Hospital 17 Lansing St., Auburn, New York 13021 315-437-7025 East Syracuse American Cancer Society 6725 Lyons St. P.O. Box 7, E. Syracuse, New York 13057 315-437-7025 Oneida Oneida Oncology Clinic 603 Seneca St., Oneida, New York 13421 315-227-2345 www.cancer.org

Provided by the American Cancer Society, the Look Good…Feel Better program is free and entitles a cancer patient to one free make-up kit during the diagnosis and treatment period. Someone who wishes to attend a second session has to return with the kit or

Welcome Doctors

Zevidah Vickery, MD Maureen Burke, MD Hans Cassagnal, MD Helene Bernstein, MD, PhD to our practice!

University OB Gyn Associates, Inc. “The group with the academic difference”

Obstetrical Care Womens Health Services Maternal & Fetal Medicine Gynecologic Oncology Midwifery Program Family Planning Breast Health & Breastfeeding Medicine Reproductive Endocrinology & Infertility Urogynecology and Pelvic Reconstructive Surgery www.upstate.edu/obgyn ● 315-464-5162 ● 725 Irving Ave., Suite 600 Syracuse, NY 13210

2016 CNY Healthcare Guide - 51


with the makeup items detailed in the 12 Step Guide found in the Instruction Book in the kit. Self-help materials can be obtained free of charge by request through the Look Good...Feel Better toll-free number, 1-800-395-LOOK. Materials are also offered in Spanish and bilingual programs are available in some areas.

The Onondaga County Traffic Safety Program coordinates this program for the Onondaga County Bicycle Safety Coalition, which sponsors low-cost helmets available in toddler to adult sizes for Onondaga County residents. For helmet information and sale locations, call the number above.

Oswego County Opportunities Cancer Services Program

Oswego Oswego County Health Department 70 Bunner St., Oswego, NY 13126 315-349-3547

239 Oneida St., Fulton, NY 13069 315-598-4717 www.oco.org

Car Seat Program

Provides assistance to families to ensure that the car seat is installed correctly. Offers free seats to those who qualify.

The Cancer Services Program provides free cancer screenings including clinical breast exams, mammograms, pap/pelvic exams and colon cancer screenings to uninsured women aged 40- 64; uninsured men aged 50-64; and uninsured or under-insured women younger than 40 years of age who are at risk of or have had a clinically significant finding for breast cancer. The program also offer diagnostic services and treatment.

Syracuse Catholic Charities of Onondaga County 1654 W. Onondaga St., Syracuse, NY 13202 315-424-1800 www.onhealthyfamilies.com

The Saint Agatha Foundation

Casey’s Place

c/o National Philanthropic Trust 165 Township Line Road, Suite 150 Jenkintown, PA 19046 888-878-7900 www.saintagathafoundation.org

The Saint Agatha Foundation was founded in 2004 to provide support, comfort and care to breast cancer patients. This organization helps individuals – particularly the under-insured and uninsured – in the Central New York area by providing financial assistance to cover a range of costs for treatment and recovery.

Sassy Survivors

356 N. Midler Ave. Syracuse, New York 13206 315-434-9477; 800-785-2135 www.campgooddays.org

Sassy Survivors is a women’s oncology group enjoying activities like dancing, fashion shows, makeovers, resources-sharing, discussion groups and lots of laughs. Free. A program of the CNY regional office of Camp Good Days and Special Times.

Children / Family Services Bicycle Helmet Program 315-435-3007

Provides free car seats and booster seats for infants and toddlers of income-eligible families. 228 Lafayette Road, Syracuse, NY 13205 315-492-9990 www.elmcrest.org

Casey’s Place provides planned, short-term, out-of-home respite for Central New York children and youth up to age 21 who have developmental disabilities and/or severe medical conditions. Programs include weekend and summer certified overnight respite, day programs (afterschool, school breaks, summer program), and a Friday evening teen respite/recreation program.

Catholic Charities of the Finger Lakes

Auburn Office 134 E. Genesee St., Auburn, NY 13021 315-253-2222 ccfl@dor.org www.catholiccharitiesfl.org

Works with faith communities, government, elected officials and business leaders to meet human needs and effect public policy that addresses the needs of all people. Serves Cayuga, Ontario, Seneca, Yates and Cayuga counties.

Catholic Charities Onondaga County

1654 W. Onondaga St., Syracuse, NY 13204 315-424-1800 www.ccoc.us

At the agency, neighborhood and

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home-based levels, Catholic Charities offers more than 25 programs and services including shelters and housing services for homeless women, children and men, preschool programs, after-school programs, infant care and parenting education, expectant parent counseling and case management, mental health services, case management and personal care services for elderly at home, emergency assistance for people in crisis, nutrition services for children and refugee resettlement.

Catholic Charities Oswego County 365 W. First St., Fulton, NY 13069 315-598-3980 www.ccoswego.com

Catholic Charities is a mid-sized human service agency providing many valuable programs and services to children, families and individuals. These wide-ranging programs works with faith communities, governments, elected officials and business leaders to meet human needs and effect public policy that addresses the needs of all people.

Central New York Coalition for Young Children with Special Needs cnypreschoolcoalition.org

The CNY Coalition for Young Children with Special Needs is a collaboration of public and private agencies providing special education and other related services to children with special needs (ages birth to 5 years) and their families. Meetings are held from 1:153:15 p.m. Fridays at Jowonio School, 3049 E. Genesee St., Syracuse.

Charity for Children

3649 Erie Blvd., Dewitt, NY 13214 315-436-4822 www.charityforchildren.net

Charity for Children is nonprofit organization dedicated to providing financial and educational services to needy families in Central New York, specifically, children who suffer from disabilities, diseases and disorders.

Child Care Solutions

Syracuse Office 6724 Thompson Road, Syracuse, NY 13211 315-446-1220; 888-729-7290 Auburn office 34 Wright Ave., Auburn, NY 13021 315-446-1220; 888-729-7290 www.childcaresolutionscny.org

Child Care Solutions CNY assists families in Onondaga and Cayuga counties find high-quality and safe child


MAURO-BERTOLO THERAPY SERVICES, P.T., P.C.

Group Classes at All Levels Individual Yoga Instruction Vedic Chanting and Mantra Yoga

Physical Therapy providing the most advanced and up-to-date treatment techniques in: Spine Care • Chronic Pain • Orthopedic & Sports Injuries Hand & Wrist Therapy • TMJ & Craniofacial Pain One of the few practices with specialized rehabilitation for Women’s and Men’s Health Issues, including Incontinence • Pelvic Disorders • Post Prostatectomy • Obstetrical Pain • Cicero Professional Building – 6221 State Route 31, Suite #103 – Cicero, NY 13039

Phone (315) 699-1009 • Fax (315) 699-1094

care for free. They also help child care providers attain training and professional development. Free.

Child Safety Seat Program

Oswego Health 110 W. Sixth St., Oswego, NY 13126 315-349-5712

Provides free car seat fitting and safety checks for Oswego County residents.

Children and Family Services Program 98 N. Second St., Fulton, NY 13069 315-326-3555 www.oswegohealth.org/services/ behavioral-services

This facility offers children and their families a more private setting to receive their care. The multidisciplinary team consists of child/adolescent psychiatrists, psychologists, social workers, and a nurse who work closely with families, empowering them to successfully support their children, both during and after treatment. The department provides services to children, aged 5-18, who have problems that range from mild behavior disorders to psychiatric

illnesses.

residential treatment, critical care and pediatric respite programs.

Elmcrest Children’s Center

Main Campus 960 Salt Springs Road, Syracuse, NY 13224 315-446-6250 Syracuse 3532 James St., Syracuse, NY 13206 315-463-9415 Binghamton 225 Front St., Binghamton, NY 13905 315-296-4520 Cortland 4 Lincoln Ave., Suite 203-208 Cortland, NY 13045 607-218-6258 Mexico 3358 Main St., Mexico, NY 13114 315-963-2033 www.elmcrest.org

Elmcrest Children’s Center is a multi-service treatment and education center for children with emotional, behavioral, and psychiatric disturbances along with children with developmental disabilities and serious medical conditions. Together with their families, youngsters are served in 16 different programs ranging from early education and family support to long-term

Family Planning Service

428 W. Onondaga St., Syracuse, NY 13202 435-3295 hljreil@ongov.net

Family Planning Service provides low or no cost reproductive health services to teens, women and young men at three locations in the Syracuse area. Clinics are located on the near-west side of Syracuse, North Syracuse and downtown in the Civic Center. Appointments are available six days/week, days and evenings, depending on location. Services include reproductive health exams, a variety of birth control methods, Rapid HIV testing, STD testing and treatment, walk-in pregnancy testing with non-directive options counseling, as well as free emergency contraception and condoms. Health educators are available for educational presentations in the community. Services are provided on a sliding fee scale and most insurance is accepted. Assistance with applications for NYS Family Planning Benefit Program and presumptive Medicaid for pregnancy is provided. FPS is a joint

2016 CNY Healthcare Guide - 53


project of the Syracuse Model Neighborhood Facility and the Onondaga County Health Department.

Family Support Services

Sample of services offered:

Companion care • Respite care • Errands Call to get more information. Contact Joan Sardino @ 315-382-4300 Our mission is to empower seniors to stay in their homes as long as possible. We offer Peace of Mind to you and your family knowing that you’re loved one is in good hands.

Oswego County Hospice

OSW EG

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AVOID LOSING YOUR LIFETIME ASSETS TO LONGTERM CARE AND NURSING HOMES Pre-Medicaid Planning and Family Trusts can provide security and protection without loss of control over your assets... IT’S NEVER TOO LATE! Properly prepared Medicaid Applications can help save remaining assets.

Anthony F. Copani, Esq.

MANNION & COPANI Attorneys and Counselors at Law

1-800-488-3508 (315) 478-3500

NO CHARGE FOR INITIAL CONSULTATION

This program is for pregnant mothers and parents of all ages and is voluntary and free. The Family Support Network program provides support and home visitation on an as-needed basis to pregnant/parenting adults. Group sessions take place three mornings a week and provide parenting education, basic life skills, information and linkages to other community programs. The group experience promotes peer support, fosters friendships and lessens feelings of isolation.

Goldberg Couple and Family Therapy Center

Providing family-centered service for over 25 years 315.349.8259 www.co.oswego.ny.us/health/hospice.html The only certified Hospice located in Oswego County.

Huntington Family Centers 405 Gifford St., Syracuse 315-476-3157 www.huntingtonfamilycenters.org

224 Harrison St, HOME CONSULTATIONS Suite 306, AVAILABLE Syracuse

Syracuse University 601 E. Genesee St., Syracuse, NY 13210 315-443-3023 wellness@syr.edu http://falk.syr.edu/ MarriageFamilyTherapy/Goldberg.aspx

The Couple and Family Therapy Center provides affordable, confidential counseling and therapy services to families, couples, and individuals who are coping with life’s challenges, including resolving marital and couple difficulties; easing relationship or communication struggles; helping a troubled child, teenager, or family; moving beyond family violence or substance abuse; or dealing with emotional distress such as anxiety or depression. Therapists are students in the department’s master’s and doctoral programs who are practicing from a family systems perspective, focusing on relationship issues. Students practice under faculty supervision. Open to community. Fee: Sliding scale.

Head Start of Oswego County 239 Oneida St., Fulton NY 13069 598-4711 or 800-359-4711 children@oco.org www.oco.org

Provided at no cost to families, Head Start is a preschool program with the goal of promoting kindergarten readiness through a variety of learning materials and developmentally appropriate opportunities that assist children in developing academically, socially

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and emotionally. Family involvement is strongly encouraged. A program of Oswego County Opportunities, Head Start Pre-K has seven centers located throughout Oswego County and enrolls children from all nine county school districts with locations in Cleveland, Fulton, Oswego, Phoenix and Williamstown.

H.O.M.E., Inc.

831 James St., Syracuse, NY 13202 315-472-5110 agency@homeincny.org www.homeincny.org

H.O.M.E. Inc. helps people with developmental disabilities and their families find the services and entitlements they need to lead full lives and function as active participants in their communities. Children at Risk program provides intensive case management services to children who do NOT have a disability, but whose parent(s) are developmentally disabled. Includes counseling and monthly sessions with family members. Also, Residential Habitation program provides housing and living skills to disabled parents of minor children. After-school program operates during school year for individuals 10-22 years of age who are developmentally delayed or have behavioral issues. Serves Syracuse, Onondaga, Oswego, Cortland and Cayuga counties.

Huntington Family Support Services

405 Gifford St., Syracuse, NY 13204 315-476-3157

Huntington’s Family Support Network is a year-round parenting program for parents of all learning abilities with the goal of improving family functioning and helping parents develop the skills, abilities and insights to successfully care for their children. The Family Support Network program provides support and home visitation on an as-needed basis to pregnant/parenting adults. Group sessions take place three mornings a week and provide parenting education, basic life skills, information and linkages to other community programs.

Huntington Young Parents Program

405 Gifford St., Syracuse, NY 13204 315-476-3157

Huntington’s Young Parents program serves to provide parents 21 and younger with the necessary and appro-


Multiple Sclerosis Resources of Central New York, Inc.® “Dedicated to creating awareness and providing resources to improve the lives of individuals with multiple sclerosis and their families”

Some Services We Provide: n Transportation to Medical Appointments n Educational Programs n Current Information n Loan of Equipment n Support Groups n Newsletters n Referrals

A Local Agency with your interest in mind! Call today to register, ask questions or become a Volunteer!! P.O. Box 237 – East Syracuse, New York (315) 438-4790 www.msrofcny.org E-mail: msrofcny@msrofcny.org priate skills to build healthy relationships with their children.

It’s About Childhood and Family, Inc. 2610 S. Salina St., Suite 3 Syracuse NY 13205 315-3 443-8628 info@iacaf.org or mgilbert@iacaf.org www.iacaf.org

It’s About Childhood & Family is a not-for-profit clinical and educational resource center whose goal is to empower families to develop independence in handling life’s struggles by utilizing a collaborative and trauma informed framework which is not reliant upon a label or diagnosis. Services include play and individual therapy; family therapy; parent education and support groups; psycho-educational assessments; consultations, workshops and training for schools and other community agencies. Services can be paid by volunteer service at a community agency or on sliding scale.

Jewish Family Services

Hodes Way 4101 E. Genesee St., Syracuse, NY 13214 446-9111, ext. 225

info@sjfs.org www.sjfs.org

Syracuse Jewish Family Service helps individuals and families in the Jewish and general communities maximize their self -determination, realize their potential and live with dignity. Under the Menorah Park umbrella, the SJFS team of caring professionals provides human services that include counseling and mental health services (Medicare, private insurance and sliding fee scale), Solutions Geriatric Care Management, Kosher Meals on Wheels, advocacy, volunteer opportunities, outreach and educational programming.

Mid-State Early Childhood Direction Center

Syracuse University 805 S. Crouse Ave., Syracuse, NY 13244 1-800-962-5488; 315-443-4444 ecdc.syr.edu

vices. Technical assistance and training workshops are also offered for parents and providers at no cost.

OCM-BOCES Children’s Village

Park Hill School 303 Roby Ave., E. Syracuse, NY 13057 315-434-3830 www.ocmboces.org

In collaboration with the East Syracuse-Minoa Park Hill Pre-K program, this inclusive school provides intervention services for children aged 3 and 4 years old with a wide variety of disabilities. All children must be referred by their school district Committee on Preschool Special Education with a designation of “Preschool Child with a Disability” and a recommendation for Special Class In An Integrated Setting program.

Onondaga Healthy Families

This regional information and referral agency serves several regions in Central New York. Free and confidential information for families and service providers who have children birth to 5 years old is offered. It has resources on development, behavior, disability, inclusion, and county and regional ser-

501 E. Fayette St., Syracuse, NY 13201 315-435-2000 www.onhealthyfamilies.com

Onondaga Healthy Families, a program of the Onondaga County Health Department, offers a range of services for infants, children, new moms, and

2016 CNY Healthcare Guide - 55


parents. Serving Onondaga County; services provided in family homes or location of choice, or in handicapped accessible facilities on public transportation routes.

Parkside Children’s Center

301 Valley Drive, Syracuse, NY 13207 315-468-1632 www.arcon.org

Parkside Children’s Center, a division of Arc of Onondaga, has provided high quality, comprehensive educational services to children in our community for over 60 years. Our inclusive Preschool Program, serving 3 and 4 year-olds within Onondaga County, is licensed and regulated by NY State Office of Children & Family Services and the NY State Department of Education.

Sites

Parkside at Dr. King 416 East Raynor Ave. Syracuse, NY 13202 Parkside at HW Smith 1130 Salt Springs Road Syracuse, NY 13224

Peace, Inc. Family Resource Centers 217 S. Salina St., Second Floor Syracuse, NY 13202 315-470-3300 info@peace-caa.org www.peace-caa.org

Resource Centers:

County East Family Resource Center 215 W. Manlius St., #2 E. Syracuse, NY 13057 315-437-7071 County South Family Resource Center 12 Clinton St., Tully, NY 13159 315-696-8203 County West Family Resource Center 93 Syracuse St., #700 Baldwinsville, NY 13027 315-638-1051 Eastside FRC 202 S. Beech St., Syracuse, NY 13210 315-470-3325 Southside FRC 136 Dr. Martin Luther King West Syracuse, NY 13205 315-470-3342 Westside FRC 200 Wyoming St., Syracuse, NY 13204 315-470-3352

PEACE, Inc. is a nonprofit community-based organization with the mission of helping people in the community

realize their potential for becoming self-sufficient by to providing families programming and training to move from poverty to self-sufficiency. PEACE, Inc. provides a continuum of services for the entire family from infants to the elderly. The majority of individuals PEACE, Inc. serves have incomes placing them at or below the Federal poverty guidelines.

Prevention Network – Parenting Programs

health care for all persons, regardless of financial status. A sliding fee plan is available for eligible individuals, based on family size and income, assuring health care services for all.

Syracuse Model Neighborhood Facility, Inc. 401 South Ave. , Syracuse, NY 13204 315-474-6823 info@swccsyr.org smnfswcc.org

Prevention Network offers a variety of parenting programs (i.e. Parenting Wisely, Guiding Good Choices, Strengthening Families) that support parents in helping their children navigate today’s toxic culture. Free.

SNBF’s Mainstream provides respite services to youth and young adults with developmental challenges through participation in various social, recreational and personal development activities. Its’ Family 1st program seeks to reduce negative behavior in youth ages 10-19 through work with them and their families to identify and eliminate contributing factors to negative behavior.

Syracuse Jewish Family Services

Youth Advocacy Program (YAP)

906 Spencer St., Syracuse, NY 13204 315-471-1359 www.preventionnetworkcny.org

Hodes Way 4101 E. Genesee St., Syracuse, NY 13214 446-9111 info@sjfs.org www.sjfs.org

Syracuse Jewish Family Service helps individuals and families in the Jewish and general communities maximize their self -determination, realize their potential and live with dignity. Under the Menorah Park umbrella, the SJFS team of caring professionals provides human services that include counseling and mental health services (Medicare, private insurance and sliding fee scale), Solutions Geriatric Care Management, Kosher Meals on Wheels, advocacy, volunteer opportunities, outreach and educational programming.

Syracuse Community Health Center

819 S. Salina St., Syracuse, NY 13202 315-476-7921 www.schcny.com

Syracuse Community Health Center (SCHC) is made up of 15 neighborhood-based health centers located throughout Onondaga County. SCHC staff of more than 100 Board Certified Providers and support personnel make up a comprehensive professional resource enabling Syracuse Community Health Center to offer a wide range of primary and urgent medical, dental and behavioral health services to those in the greater Syracuse community who might otherwise be excluded from the health care system. SCHC provides

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616 Oneida St., Fulton, NY 13069 315-598-1919 www.yapinc.org

YAP provides child welfare, mental health and juvenile justice systems with cost-effective alternatives to residential, correctional and other out-of-home placements. A significant percentage of clients served are those who have been rejected by other service providers.

Youth & Teen Afterschool

Huntington Family Centers 405 Gifford St., Syracuse 315-476-3157 www.huntingtonfamilycenters.org

Youth Program: Offers children 5 to 12 years of age residing on the Westside of Syracuse to come to Huntington for its year-round, safe, structured, and supportive atmosphere away from the perils of the street. During the school year, group programs are offered Monday through Friday from 3-5:30 p.m. Huntington also offers a day camp experience during July and August, Monday through Friday from 9 a.m. to 4 p.m. Teen Program: Provides a positive youth development experience that is often lacking in a neighborhood environment where drug, crime, and delinquency are prevalent. Youth 13-19 years old residing on the Westside of Syracuse are eligible. Participation in these programs are by registration or referral. Funded by a grant from the Syracuse/Onondaga


Bruce Stewart, DDS Numbers that speak volumes • • • • • • • •

Over 10 million tests performed annually Over 5 million tests performed STAT last year Over 1 million miles driven annually by our couriers Over 200,000 annual patient phlebotomies Over 400 dedicated employees Over 100 clients electronically interfaced 11 Patient Service Centers in 3 counties 4 laboratory locations One outstanding team committed to you.

Learn more at laboratoryalliance.com or call 315-461-3008

Ultra Modern Dentistry Backed by Old-fashioned Values New Patients and Emergency Calls Welcome

n Most advanced Laser Periodontal therapy available n Implants placed and restored n CEREC Crowns - beautiful, strong, done in one visit n Dental low radiation x-rays n Root Canal therapy n Natural tooth colored fillings n Complete Smile makeovers n Complete recare services including periodontal and oral cancer screenings

Always Convenient, Always Affordable Flexible Appointments • Friendly Staff Little or No Waiting • All Insurance Filed All Major Credit Cards Honored Extended Payment Plans through Care Credit

321 Main St., Oneida, NY 13421 (315) 363-4940

www.oneidanydentist.com

County Youth Bureau and the New York State Office of Children and Family Services. See also Agencies – American Red Cross, Salvation Army, Oswego County Opportunities, Department of Social Services

Dental Services A. Bruce Stewart DDS

21 Main St., Oneida, NY 13421 315-363-4940 www.oneidanydentist.com

A. Bruce Stewart DDS is a full-service dental practice based in Oneida. Dentist A. Bruce Stewart started the practice and has more than 28 years experience practicing dentistry. It offers advanced laser periodontal therapy, one-visit in-house CEREC crowns, implants placed and restored, root canal therapy, complete smile makeovers, including recare services and oral cancer screenings. The A Bruce Stewart DDS team is dedicated to high quality care, setting new standards for patient education, and integrity driven community service through oral health.

Quality Family Dentistry

Disability-Related Services

4209 E. Genesee St., Dewitt, NY 13214 315-218-7366, 315-469-7322 120 Cayuga St., Fulton Office 593-7227 www.qualityfamilydental.net

Advocates Incorporated

The practice provides a friendly staff, beautiful smiles and a welcoming environment. Dentist Gideon Ochiabuto is committed to serving the community with state-of-the-art care for the full range of dental needs from patients as young as 2 years old through those needing dentures. Services provided include exams and X-rays, cleaning, fillings, teeth whitening, root canals, dentures, crown and bridge work and mini-implants to support lower dentures. With an emphasis on family care, the office is open on Fridays, conveniently located on the bus line, includes the use of “laughing gas” and accepts most insurances including Medicaid. The office is proud to work with special needs clients.

Advocacy Center West 636 Old Liverpool Road Liverpool, NY 13088 Advocacy Center East 300 S. Manlius St. Fayetteville, NY 13066 info@advocatesincorporated.org 315-469-9931 www.advocatesincorporated.org

Advocates is a parent-directed organization offers support services to individuals with developmental disabilities and their families as they navigate the complexities of the legal, social, medical and educational systems. Advocates works with individuals with a variety of intellectual and developmental disabilities including autism, cerebral palsy, Down syndrome, muscular dystrophy and epilepsy.

Arc of Onondaga County 600 S. Wilbur Ave. Syracuse, NY 13204 315-476-7441

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www.arcon.org

Arc of Onondaga assists individuals with developmental disabilities achieve their fullest potential and believes that all people with developmental disabilities will be respected, contributing citizens who will achieve their fullest potential for independence and inclusion in the community. Programs and services include community residential, day habilitation, recreational, respite reimbursement, vocational opportunities through Monarch, clinical services through Horizons Clinic, and early intervention and pre-school programs through Parkside Children’s Center.

ARC of Oswego County/ Oswego Industries 7 Morrill Place, Fulton, NY 13069 315-598-3108 oswegoindustriesinc.org

ARC of Oswego County is a private, not-for-profit organization for individuals with intellectual and other developmental disabilities. Children’s services include: Family-centered early intervention services, specialized training and therapy, parent advocacy and training service, training and consultation to community-based childcare and preschool programs, Medicaid services coordination. Adult services include: Senior retirement program, guardianship, community recreation and leisure services, and recreational respite services.

ARISE See Agencies

AURORA of CNY

518 James St., Suite 100 Syracuse, NY 13203 422-7263; 422-9746 (TTY/TDD) auroracny@auroraofcny.org www.auroraofcny.org

This organization provides people with hearing or vision impairment and their families with support and advocacy services. These services are available to people of all ages and covers Cayuga, Onondaga and Oswego County.

Behavioral Health Services

74 Bunner St., Oswego, NY 13126 315-326-4100 www.oswegohealth.org/behavioralservices

Oswego Health’s Behavioral Services offers a wide range of psychiatric services to area residents from children age 5 through older adults. The Behav-

ioral Services Department has several programs to meet the care needs of the community. They include Child and Family Services in-treatment, out-treatment, and children and youth, as well as referrals, admissions, and insurance coverage.

Brain Injury Association of NYS

10 Colvin Ave. #108, Albany, NY 12206 518-459-7911 Family Helpline: 1-800-446-6443 www.bianys.org

This is a satellite of the Albany office which offers FACT centers throughout NYS. CNY program is for people who sustain a brain injury before age 22 and their families. Services include educational plans, troubleshooting and other support.

Central New York Developmental Disabilities Regional Office (CNYDDRO)

Syracuse Administrative Office 187 Northern Concourse North Syracuse, NY 13212 315-473-5050

Central New York Developmental Disabilities Services Office (DDSO) is an agency of the New York State Office For People with Developmental Disabilities. It provides individualized services for people with developmental disabilities and their families in Oneida, Herkimer, Madison, Lewis, Onondaga, Oswego, Cortland and Cayuga counties. Central New York DDSO works in partnership with families, voluntary agencies, and local governments to design, develop, and deliver programs and services that meet the needs of each individual and his or her family.

CNY Autism Society of America

4465 E. Genesee St., Dewitt, NY 13214 315-447-4466 cnyasa@yahoo.com www.cnyasa.org

The CNY ASA is committed to assisting families affected by autism, reaching out to the community to promote awareness, disseminate information and provide educational and recreational programming. The CNY ASA seeks to combine efforts with complementary organizations to positively impact the lives of individuals living with an autism spectrum disorder.

CNY Services

518 James St., Suite 240/280 Syracuse, NY 13203

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478-2453 www.cnyservices.org

Central New York Services, Inc. (CNYS) is a private, not-for-profit Behavioral Health Organization dedicated to improving the quality of life for individuals and families affected by mental illness and substance abuse. Through partnerships with other private and government agencies, CNYS offers professional counseling, residential services and day-to-day support to individuals and families in Onondaga, Oneida, and Madison counties.

Community Options, Inc.

216 W. Manlius St., E. Syracuse, NY 13057 315-431-9859 www.comop.org

Community Options, Inc., a nationally-based nonprofit 501(c) 3 organization, offering those who have suffered brain injury residential and day rehabilitation, group homes, health care, employment services and independent living options. Clients must be referred through the traumatic brain injury transitional program. Community Options develops residential and employment supports for people with severe disabilities, utilizing technology and training.

David’s Refuge

4440 Brickyard Falls Road Manlius, NY 13104 315-682-4204 www.davidsrefuge.org

David’s Refuge is a nonprofit, oneto-two-night bed and breakfast retreat for parents and guardians who care for children with special needs or life threatening medical conditions. Free.

Access CNY

1603 Court St., Syracuse, NY 13208 315-455-7591 TTY: 315-455-1794 info@accesscny.org www.accesscny.org

AccessCNY supports people with developmental disabilities, acquired brain injuries and mental health issues offering an array of person-centered supports to individuals of all ages and abilities.

Epilepsy Pralid, Inc.

1065 James St., Suite 220, Syracuse, 13203 315-477-9777 info@epiny.org www.epiny.org

Epilepsy-Pralid, Inc. (EPI) is commit-


Healthy families, strong community ties Everything you need in one state-of-the-art facility • Open 7 days per week

• Group exercise classes

• Indoor track

• Childrens health and fitness classes

• Clean showers and locker rooms

Call 315-234-4522 today for a tour!

5655 Thompson Rd. • DeWitt • www.jccsyr.org

ted to fulfilling the original purpose and intent of both legacy organizations by providing high-quality, tailored services to individuals and caregivers affected by brain injury, epilepsy, developmental disabilities and other neurological conditions.

Exceptional Family Resources

1820 Lemoyne Ave., Syracuse, NY 13208 315-478-1462www.contactefr.org

„„ EFR partners with individuals with disabilities and their families, providing services, information, advocacy and other supports to enhance lives and foster community acceptance. Services include recreation programs and manuals, individualized services, community habilitation, service coordination, advocacy, resource manual, family education and training, senior caregivers’ program, Parent to Parent of New York and supported employment.

GiGi’s Playhouse

5885 E. Circle Drive, Suite 250 Cicero,NY 13039 (Inside Drivers Village, Green Entrance, Second Floor) 315-288-PLAY (7529)

syracuse@gigisplayhouse.org

„„ GiGi’s Playhouse is a one-of-a-kind achievement center for individuals with Down syndrome, their families and the community. GiGi’s Playhouse offers more than 25 therapeutic and educational programs that advance literacy, math skills, motor skills and more; all of which are free of charge. Programs are created by professional therapists and teachers who generously donate their time and expertise. All programs are based on best practices for Down syndrome learning styles and customized to ensure individual success. GiGi’s Playhouse serves infants through adults. Headquartered in Hoffman Estates, Ill., GiGi’s Playhouse currently has 15 locations throughout the United States and Mexico.

Learning Disabilities Association of CNY

121 E. Manlius St., E. Syracuse, NY 13057 315-432-0665 ldacny@ldacny.org www.ldacny.org

„„ This organization aims to enhance the quality of life for children and adults with learning disabilities by

providing advocacy, programs and educational resources. It serves Oswego, Onondaga, Madison, Cortland and Cayuga Counties. LDACNY is an affiliate of the Learning Disabilities Association of New York State is the only statewide association in New York that specifically represents the needs and interests of children and adults with learning disabilities, their families and professionals who support them.

Leukemia and Lymphoma Society – Western and CNY Chapter 4043 Maple Road, Suite 105 Amherst, NY 14226 716-834-2578 www.lls.org/wcny

„„ This organization’s mission is to cure blood related cancers such as leukemia, lymphoma, Hodgkin and myeloma. It aims to improve the quality of life of patients and their families with support, referrals, information and some financial aid.

Lupus Alliance of Upstate New York 3871 Harlem Road Cheektowaga, NY 14215

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1-800-300-4198 info@lupusupstateny.org www.lupusupstateny.org

This organization is dedicated to improving the quality of life for lupus patients and their families. Its mission is to educate and inform lupus patients, their families, the medical community and the general public by providing moral support, encouragement and service. It also promotes research in hopes of finding a cure.

Make-A-Wish® Central New York 5005 Campuswood Drive E. Syracuse, NY 13057 315-475-9474; 1-800-846-9474 www.cny.wish.org

This organization grants wishes to children who are between 2 1/2 to 18 years old with life-threatening medical conditions. Eligibility is determined by condition. Make-A-Wish®Central New York serves 15 counties including Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Otsego, Oswego, St. Lawrence, Tioga & Tompkins.

Margaret L. Williams Developmental Evaluation Center 215 Bassett St., Syracuse, NY 13210 315-479-9073 www.developmentalevaluationcenter. com

The DEC primarily provides assessments and referral services for children birth through 6 years of age who are at risk for or have a developmental disability. The DEC has a special focus on children with autism spectrum disorders through diagnosis, consulting and therapy services. Referrals are accepted through parents, professionals and agencies. The DEC staff consists of physicians, psychologists, early childhood and special education specialists, speech/language pathologists, occupational and physical therapists and a nurse practitioner. An interdisciplinary approach is used with a team of appropriate professionals to meet individual children’s needs.

Multiple Sclerosis Resources of CNY P.O. Box 237, 6743 Kinne St. E. Syracuse, NY 13057 315-438-4790; 1-800-975-2404 www.msrofcny.org

Founded in 1988, this organization provides local services to individuals with MS in CNY, Upstate and the

Southern Tier to help meet their daily needs. Services include: transportation, loan of durable medical equipment, educational programs, referrals, a lending library, scholarship grants for aqua therapy, local support groups, and a newsletter, The MS Chronicles, published six times a year.

New York State Commission for the Blind (NYSCB) 1-866-871-3000 TTY: 1-866-871-6000 ocfs.ny.gov/main/cb

The mission of the New York State Commission for the Blind is to enhance employability, to maximize independence and to assist in the development of the capacities and strengths of people who are legally blind. It provides community awareness in regards to issues surrounding persons who are legally blind and their families.

NYS Justice Center for the Protection of People with Special Needs 161 Delaware Ave. Delmar, New York 12054-1310 518-549-0200; 1-800-624-4143 www.justicecenter.ny.gov

Aims to protect the rights of people with disabilities in New York State. People with special needs shall be protected from abuse, neglect and mistreatment. This will be accomplished by assuring that the state maintains the nation’s highest standards of health, safety and dignity; and by supporting the dedicated men and women who provide services.

Next Step Program

215 Bassett St., Syracuse, NY 13210 315-472-4404 www.developmentalevaluationcenter. com

Next Step is a program designed to help families begin navigating the journey of caring for their child with a developmental disability by providing important support and direction. The Next Step Program supports families in Onondaga County and the surrounding area by offering up to three home visits and/or telephone consultations to help parents as well as providing information packets to parents with resources, treatment approaches and local community services for Central New York.

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Office of Temporary and Disability Assistance 40 North Pearl St., Albany, NY 12243 1-800-342-3009 www.otda.state.ny.us

The Office of Temporary and Disability Assistance (OTDA) is responsible for supervising programs that provide assistance and support to eligible families and individuals. OTDA’s functions include: Providing temporary cash assistance; providing assistance in paying for food; providing heating assistance; overseeing New York State’s child support enforcement program; determining certain aspects of eligibility for Social Security Disability benefits; supervising homeless housing and services programs; and providing assistance to certain immigrant populations.

Onondaga County Health Department-Early Intervention/ Special Children’s Services 501 E. Fayette St., Suite B Syracuse, NY 13202 315-435-3230 www.ongov.net/health

This department assists young children with developmental and physical disabilities, including speech and walking difficulties.

Parent to Parent of New York State 1820 Lemoyne Ave. Syracuse, NY 13208 315-478-1462, ext. 322; 1-800-305-8815 www.parenttoparentnys.org

Parent to Parent of New York State builds a supportive network of families to reduce isolation and empower those who care for people with developmental disabilities or special healthcare needs to navigate and influence service systems and make informed decisions. Serves the counties of Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga and Oswego.

Parents of Special Children

2 Tower Dr., Suite B, Fulton, NY 13069 315-598-7672 www.pscoswego.org

This family-support organization offers services to developmentally disabled persons and their families. Families are assisted with the costs of respite care and the purchase of goods related to the person’s disability. Also offered are information and referral, parent networking and parent workshops.


“ The Difference is clearly that you care very deeply about your work and the people you are caring for”

In-home service for SENIORS by Seniors Seniors Helping Seniors® in-home services is an exceptional program of caring and care where seniors who want to help are matched with seniors who are looking for help. • Cooking • Light housekeeping • Companionship

• Shopping • Transportation • Yard work

• House maintenance and small repairs • Mobility assistance

• Overnight stays (24-hour care) • Doctor appointments

In the Seniors Helping Seniors® family, everyone wins. Those who give and those who receive learn from each other everyday and all we hear is about how rewarding it is for both of them. For the help you want at a price you can afford. Seniors Helping Seniors® in- home services is the place to call.

Onondaga, Madison, and Cortland Counties Call Brenda 315-280-0739 Oswego, Cayuga, Oneida and Seneca Counties Call Deb 315-720-4441

www.seniorshelpingseniors.com Person to Person – Citizen Advocacy Office

Onondaga County 329 North Salina St., Syracuse, NY 13203 315-472-9190 Oswego County 163 South First St., Fulton, NY 315-593-2303 www.ppcadvocacy.org

Unpaid volunteers work as advocates for developmentally disabled individuals at risk of social isolation. Person to Person finds people who will share a visit to the mall, an ice cream, a walk around town, an hour or two of caring. This advocate is supported by the Citizen Advocacy office to see the individuals’ needs are met.

Self-Direct Inc.

12 Oswego St., Baldwinsville, 13027 315-635-5374; 1-877-540-1977 www.selfdirectinc.com

Serves people with traumatic brain injury with a wide variety of services including, independent living skills training and environmental modifications, intensive behavioral program, home and community support services, community integration counseling.

Client must be referred through the TBI Waiver program.

Whole Me Inc.

1015 State Fair Blvd., Syracuse, NY 13209 315-468-3275 www.wholemeinc.com

Whole Me, Inc. (Work Health Organizational skills Life experiences Entertainment choices Math & English) works with children who are deaf or hard of hearing. After-school programs include sign language, advocacy, education and workshops for parents and children.

facilities. Programs includes: Accessibility Resource Center, ADA Accessibility Evaluations, Advocacy Groups, Home Modifications Program, Medical Equipment Loan Closet, Ramp Construction Assistance. Funded in part by a grant from the Central New York Community Foundation.

Central New York Developmental Disabilities Regional Office (CNYDDRO) 187 Northern Concourse N. Syracuse, 13212 315-473-5050 www.opwdd.ny.gov

Disabled – Accessibility Modification

Provides technology evaluations and information on adaptive equipment and possible funding sources.

Advocacy and Accessibility Programs (through Arise)

Medical Equipment Loan Closet through Arise

635 James St., Syracuse, NY 13203 315-472-3171 9 Fourth Ave., Oswego, NY 13126 315-342-4088, ext. 210 www.ariseinc.org

On-site evaluations and recommendations addressing accessibility issues in residential, community and business

Onondaga County 635 James St, Syracuse, NY 13203 315-671-2908; TTY 315-479-6363 mmiller@ariseinc.org Oswego County Jim Cronk, Peer Advocate 315-342-4088, ext. 211 jcronk@ariseinc.org

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Cayuga/Seneca County Vince Rogowski, Independent Living Advocate 315-3-363-4672, ext. 229 vrogowski@ariseinc.org www.ariseinc.org

The Medical Equipment Loan Closet is a free resource through Arise for the Central NY community that provides adaptive equipment for loan during temporary times of need. The closet has a variety of walkers, crutches, canes, wheelchairs, shower and tub benches of different designs, shower chairs, and other specialized types of medical equipment. To find out if they have a specific item you need, please call.

Project Adapt (at Enable)

1603 Court St., Syracuse, 13208 315-410-3336 www.enablecny.org

Assistive Technology (AT) program offers assistance with many types of technology including augmentative communication devices, seating and positioning equipment, and environmental modifications. Training and support services are available to ensure the best use of technology for greatest independence at home, in school, at work and in the community. Project Adapt, the AT lending library, provides people with an opportunity to try out equipment before reaching a final decision on the best match.

Disabled – Recreation Arise and Ski

635 James St., Syracuse, NY 13203 315-671-3094 ski@ariseinc.org www.ariseinc.org/recreation-art/arise-ski

ARISE & Ski uses individualized instruction and adaptive ski equipment to help skiers of all levels and abilities hit the slopes each year. Each year, ARISE & Ski gives lessons to individuals with various disabilities including: spinal cord injuries, spina bifida, muscular dystrophy, all developmental disabilities, traumatic brain injuries, cerebral palsy, Down syndrome, autism, Lowe syndrome, behavioral disorders, vision impairments, and many others. People of all ages, all abilities, and all skiing levels are welcome. Lessons are offered every Saturday and Sunday for six weeks starting in early January. Students can register for a lesson in the morning or afternoon. All lessons are free and held at Toggenburg Mountain Winter Sports Center in Fabius.

Heritage Farm

3599 State Route 46 Bouckville, NY 13310 315-893-1889 www.heritagefarminc.org

Founded in 1985, Heritage Farm is a working farm designed specifically for those with intellectual and developmental disabilities. Services include Group Day and Community Habilitation, Respite, Recreational and After-School services, Supported Employment, Service Coordination, Children’s Summer Program, and Self-Advocacy. Serving individuals throughout Madison County and its surrounding areas.

Move Along, Inc.

P.O Box 5220, Oswego, NY 13126 315-555-1234 www.movealonginc.org

The mission of Move Along Inc. provides adapted recreational opportunities for people who live with disabilities in Central New York. By offering an array of athletic and artistic programming and opportunities for peer-to-peer support, Move Along Inc. will help build and develop participants self-confidence and enhance their sense of self-worth, thereby enabling them to better integrate themselves fully into society and act as their own advocates.

NYS Office of Parks, Recreation and Historic Preservation

625 Broadway, Albany NY 12207 518-474-0456 nysparks.com Veterans with a Military Disability

Resident veterans with a service-related disability of 40 percent or more can get a Sportsman license (fishing, big game and small game) for $5, a free bow hunting license and a free muzzleloading license. See the Hunting Licenses for eligibility requirements. Resident patients at U.S. Veterans Administration hospitals or facilities can obtain a free fishing license through their hospital or facility. Veterans with a permanent disability are eligible for a Lifetime Liberty Pass granting free access to parks, historic sites and recreational facilities operated by DEC or OPRHP. Visit the OPRHP website for more information. People with Permanent Disabilities

Residents with permanent disabilities are eligible for an Access Pass granting free access to parks, historic sites and recreational facilities operated by DEC or OPRHP. Residents who are blind are eligible for a free fishing li-

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cense and may obtain one at any license issuing outlet. There are discounts on campsites and cabin rental areas well. Group Access Passes are also available. Hunters with disabilities may qualify for special permits. DEC’s Accessible Recreation page (http://www.dec. ny.gov/outdoor/34035.html) will help you find information on all of DEC’s accessible recreation areas.

Special Olympics – Central New York Region 6315 Fly Road, E. Syracuse, NY 13057 315-314-6839 www.nyso.org

This organization provides yearround sports training and athletic competition in a variety of Olympic-style sports for all children and adults with intellectual disabilities, including mental retardation, giving them continuing opportunities to develop physical fitness, demonstrate courage, experience joy, and participate in a sharing of skills and friendship with their families, Special Olympics athletes and the community. The central office serves Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga and Oswego counties.

Education and Prevention Alcohol Drug Abuse Prevention Education Program (ADA - PEP)

6820 Thompson Road, Syracuse NY 13221 315-433-2600 www.ocmboces.org

Provides workshops, staff development, curricular information and resources for schools interested in bolstering the assessment and intervention strategies for their staff in the drug and alcohol prevention arena. Offers a wide range of contact information for speakers for presentations for students, staff and parents. Maintains a resource library of videos, books and curricular materials that may be borrowed. Serves residents of Cortland, Madison and Onondaga counties. Free.

Community-Wide Drug-Free Coalition/Prevention Program 677 S. Salina St., Syracuse NY 13202 315-479-1140 antidrug-commission@hotmail.com www.SyracuseDrugFree.com

A prevention program that promotes awareness of the dangers of substance


abuse. Acts as a catalyst for new approaches to address drug and alcohol abuse in Syracuse and Onondaga County including education, targeted programming and community forums.

Lifestyles Center

7060 Route 104 SUNY Oswego, Oswego, NY 13126 315-312-5648 lifestyle@oswego.edu www.lifestylescenter.net

Provides a prevention program that promotes low-risk choices for students and reflects the attitudes, behaviors, and values of healthy lifestyles for Oswego County youth. Peer Educators are trained to facilitate on-campus and off-campus presentations that deal with alcohol and other drugs, general wellness, violence prevention, and sexual health. Other services include street outreach, resource and information library, video library, pamphlets, brochures and periodicals.

Prevention Network

906 Spencer St., Syracuse, NY 13204 315-471-1359 www.preventionnetworkcny.org

Prevention Network is a nonprofit agency that educates, trains, and provides prevention services and education pertaining to substance use, abuse, and addictions to the Central New York community. The agency assists individuals, families, schools and businesses through helpful information and training, anonymous referrals and support services to assure positive outcomes.

Prevention Services

53 E. Third St., Oswego NY 13126 315-342-2370, Oswego; 315-598-6707, Fulton www.cocoaa.org/prevention.html

Provides alcohol and other drug information to children in grades kindergarten through 12th and staff development training and resource sharing wßith other community organizations. Offers problem gambling information, resources, and education. Serves Oswego County.

Tobacco Free Network (TFN)

317 W. First St., Oswego, NY 13126 315-343-2344 tobaccofreecny@gmail.com www.icpoc.org

Utilizes local outreach opportunities with community members to eliminate exposure to second-hand smoke,

ROME MEDICAL PRACTICE SPECIALISTS All About Women Obstetrics & Gynecology

Rome Pulmonary & Sleep Medicine

(315) 356-7380

Neurology

Rome Surgical Specialists

Rome Orthopedics & Sports Medicine

Upstate Urology

(315) 338-7284

(315) 338-9200

(315) 337-3071

(315) 337-0202

American Red Cross – See AGENCIES

Family Services

421 Montgomery St., Syracuse, NY 13202 315-435-3280 www.ongov.net/health

Health Departments The Cayuga County Community Health Network, Inc. (CCCHN)

188 Genesee St., Carr Building, Suite 207 Auburn, NY 13021 315-252-4212 www.cayugahealthnetwork.org

The Cayuga County Community Health Network, Inc. (CCCHN) is a consortium of community, health and human service leaders and providers who serve the residents of Cayuga County. CCCHN strives to improve the overall health of Cayuga County residents by assessing community health care needs and address strategies to reduce gaps in health care services; implementing activities to improve access to health care services; developing relationships with local, state, and federal government agencies to improve funding opportunities to meet health care needs; providing health and wellness programs to reduce barriers within Cayuga County.

Madison County Health Depart-

ment is a provides a broad range of Health Department services, including: Maternal Child home visits; programs for children with special health care needs; early intervention; immunization clinics; TB (Tuberculosis) clinic; health education; lead poisoning prevention programs.

Onondaga County Health Department

See Children / Family Services

P.O. Box 605, Wampsville, NY 13163 315-366-2361 www.healthymadisoncounty.org

Rome Medical Practice is an affiliate of

(315) 356-7390

decrease social acceptability of tobacco use, reduce tobacco displays in local retail environments and create greater access to smoke-free playgrounds, parks, and businesses.

Madison County Health Department

Rome Memorial Hospital is nationally recognized for infection prevention and patient safety.

The mission of the Onondaga County Health Department is to protect and improve the health of all residents of Onondaga County. The Onondaga County Health Department has numerous programs and services designed to achieve this mission, including screenings, clinics, immunization and family planning.

Oswego County Health Department

70 Bunner St., Oswego, NY 13126 315-349-3545 oswegocounty.com/health

The Oswego County Health Department offers a variety of services to all residents of Oswego County, including preventive health services, certified home health care, long-term home health care, certified hospice, and a maternal and child health program.

Hearing dB Audiology Associates, P.C.

5992 E. Molloy Road, Syracuse, NY 13211 315-410-1295 dbaudiologycny.com

Owner Douglas G. Brown is a New York state licensed audiologist who

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with dignity in a comforting home setting, to terminally ill persons and those who love and care for them.

has been providing services to Central New York for more than 35 years. Originally located in a hospital, then a medical center, the practice has its own facility conveniently located from any direction. Services include audiologic evaluation of hearing loss for diagnostic and occupational purposes. Hearing conservation, DOT hearing testing, custom fitted devices for hearing protection and recreational activities, as well as hearing aids and assistive listening devices, are available. The practice’s goal is to measure hearing accurately, provide a through explanation of the results and provide all the options available to assist the person in obtaining the best results.

Francis House

70 Bunner St., Oswego NY 13126 315-349-8259 HealthDept@oswegocounty.com www.co.oswego.ny.us/health/ hospice. html

Offers a place where people with terminal illnesses can die with dignity while experiencing the unconditional love of God. Must be in last six months of life, having a level of care that can be safely managed, and is in need of a home.

Home Care

Friends of Oswego County Hospice

Offers home care for terminally-ill persons in Oswego County who are no longer receiving aggressive or curative medical care. Promotes comfort and a personal sense of control on a person’s quality of life. Provides nurse visits, counseling, pastoral visits, physical, occupational and speech therapies, and home health aides. Assists patient’s families with support and services, as needed.

VNA Homecare

1050 W. Genesee St., Syracuse, NY 13204 1-888-477-HOME (4663) Email: info@477HOME.org 477HOME.org

One of region’s most respected and widely-known community-based home care systems for medical and non-medical home care needs.. Comprised of two certified home health agencies: CCH Home Care & Palliative Services, Inc. and the Visiting Nurse Association of Central New York, Inc., VNA Homecare Options, LLC, a managed long-term care Medicaid plan for those eligible for a nursing home level of care, and two licensed home care agencies, Home Aides of Central New York, Inc. and Independent Health Care Services, Inc. and the Eldercare social day program. The system also includes two charitable entities, the Eldercare Foundation and the VNA Foundation of Central New York. Operates 24 hours a day, seven days a week. Staff includes home health aides, nursing, physical and occupational therapy, social work, speech language pathology and support services. Medical specialties include: care management, cardiac, chronic disease self-management, diabetes, long-term home health care, maternal and child health, medication management, optimal aging, palliative care, pediatric, telehome care monitoring and wound care. Catchment areas includes operational headquarters of Onondaga County and total of 48 counties in Ventral and Upstate New York. Payment is accepted from Medicare,

Medicaid, third party insurance and/or private pay.

Hospice 108 Michaels Ave., Syracuse, NY 13208 315-475-5422 nlight@francishouseny.org www.francishouseny.org

34 E. Bridge St., Suite 202 Oswego, NY 13126 315-343-5223 www.friendsofhospice.org

The Friends of Oswego County Hospice is a not-for-profit agency that supports Oswego County Hospice through public awareness activities and financial assistance. Community contributions, memorial donations and foundation gifts make it possible for Hospice to provide services regardless of a patient’s ability to pay. These donations make it possible for the Friends of Hospice to help patients and their families who are experiencing financial difficulties and to provide the extra resources necessary so patients and their families can make the most of their final moments together.

Hospice of CNY

990 Seventh North St. Liverpool, NY 13088 315-634-1100 www.hospicecny.org

Hospice of Central New York is a community resource at the end of life, providing comprehensive comfort care to patients and families through interdisciplinary services, bereavement counseling, education and collaboration. They serve patients and their caregivers in Onondaga, southern Oswego and western Madison counties.

Hospice of the Finger Lakes

1130 Corporate Drive, Auburn, NY 13021 315-255-2733 www.hospiceofthefingerlakes.org

Hospice of the Finger Lakes offers compassionate guidance and supportive services, providing quality of life

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Oswego County Hospice

Hotlines Adelphi New York Statewide Breast Cancer Hotline and Support Program Adelphi University School of Social Work 1 South Ave., Garden City, NY 11530 1-800-877-8077; 516-877-4320 www.adelphi.edu

This hotline provides information, referrals and support to women who have breast cancer or anyone with concerns about breast cancer. The hotline is staffed by volunteers who are professionally trained and supervised and are breast cancer survivors. The hotline operates 24 hours a day, seven days a week; it is staffed from 9 a.m. to 9 p.m. daily and volunteers will answer calls personally during this time. At other times, calls are taken by an answering machine and volunteers will return those calls as soon as possible – usually the same day.

Abuse & Assault Hotline

Service to Aid Families (SAF) 315-342-1600; 315-342-7618; 1-877-3427618

The hotline is staffed by trained counselors and is available 24 hours. SAF is the domestic violence and rape crisis program for Oswego County and has provided crisis, supportive, advocacy and educational services throughout Oswego County for more than 30 years. Provides crisis intervention and support for victims of domestic violence, dating violence, sexual assault, stalking or other violent crimes; people experiencing a housing crisis or difficulty meeting


basic needs; people experiencing other types of crisis.

Contact Community Services – Suicide Prevention Hotline

Onondaga County 315-251-0600 Cayuga County 1-877-400-8740 www.contactsyracuse.org

Confidential, anonymous, free 24-hour telephone counseling, suicide prevention and crisis counseling. Online emotional support, crisis intervention and suicide prevention. Live chat is available 24/7.

Domestic Violence Hotline 1-800-942-6906 (English) 1-800-942-6908 (Spanish) 1-800-818-0656 (TTY Line) nyscadv.org

NYS Justice Center for the Protection of People with Special Needs Hotline 1-855-373-2122 1-855-373-2123 (TTY)

The Justice Center operates a centralized, statewide toll-free hotline and incident reporting system that receives and tracks allegations of abuse and neglect 24 hours a day, seven-days a week. Reports are made by service providers and others who are “mandated reporters” as well as by any individual who witnesses or suspects the abuse or neglect of a person with special needs.

New York State HIV Counseling Hotline 1-800-872-2777 1-800-369-2437 (TDD) 1-800-233-SIDA (Spanish language hotline)

National Domestic Violence Hot Line

Onondaga County Department of Social Services

National Runaway Switchboard

3080 N. Lincoln Ave., Chicago, IL 60657 1-800-RUNAWAY (1-800-786-2929) Text: 66008 www.1800runaway.org

This hotline services runaway and homeless youth in crisis by providing non-judgmental and non-directive crisis intervention. Information and referral is given and agencies can be phoned for further services. Free bus tickets can also be provided for youth who would like to return home.

SUNY Upstate Medical University 750 E. Adams St., Syracuse, NY 13210 1-800-222-1222 Public Information: 315-464-5375 Office: 315-464-7078 www.upstate.edu/poison

This agency is responsible for 54 counties in Upstate New York. It provides telephone management when poisoning occurs and supplies information regarding poisoning inquiries. It is also involved with educating the general population and health care professionals through outreach and also acts as a resource and referral service.

Vera House

This hotline offers trained counselors who answer questions, assess risk, assist in prevention strategies and discuss a wide variety of issues. It also offers referrals to testing sites, community service programs, designated AIDS care facilities and other services.

Responding to calls 24/7, 365 days a year, this hotline provides confidential, one-on-one support to each caller, offering crisis intervention, options for next steps and direct connection to sources for immediate safety for women, men, children and families affected by domestic violence. Its database has more than 5,000 agencies and resources in communities all across the country. Offers bilingual advocates and a Language Line with translations in 170+ different languages.

1-800-273-TALK (8255) suicidepreventionlifeline.org

Upstate New York Poison Center

Callers receive information and referrals to shelters, safe homes, counseling, support groups from the battered and formerly battered, legal assistance, referral to child abuse hotlines, elder abuse services and local social services departments.

1-800-799-7233 TTY: 1-800-787-3324 www.thehotline.org

Suicide Prevention

421 Montgomery St., Syracuse, NY 13202 www.ongov.net/dss Child Protective Services (CPS): 315-4352884 Child Abuse Report Hotline for general public: 315-422-9701; 1-800-342-3720

Salvation Army Emergency Family Crisis Hotline 749 S. Warren St. Syracuse, NY 13202 315-435-8300

Twenty-four hour crisis hot line, 24hour availability, 365 days a year. Emergency and crisis interventions with case management, outreach and after care.

State Child Abuse and Maltreatment Register

Capital View Office Park 52 Washington St. Rensselaer, NY 12144-2796 1-800-342-3720; 1-800-638-5163 (TDD/ TTY) Office: 518-473-7793 (non-emergency number) www.ocfs.state.ny.us/main/cps/

Provides 24-hour-a-day services for the purpose of reporting cases of suspected child abuse anywhere in the state.

6181 Thompson Road, Suite 100 Syracuse, NY 13206 315-468-3620 (24-hr. Crisis and Support); 315-484-7263, TTY www.verahouse.org

Vera House is a comprehensive domestic and sexual violence service agency providing shelter, advocacy, and counseling services for women, children & men, education and prevention programs and community coordination. It provides emergency shelter, counseling and outreach services and prevention programming.

Housing / Homeowner Assistance Home HeadQuarters 990 James St., Suite 100 Syracuse, NY 13203 Phone 315-474-1939 info@homehq.org www.homehq.org

Home HeadQuarters is a not-forprofit organization committed to creating housing and related opportunities that improve the lives of underserved Central and Upstate New York people and revitalize the communities in which they live. Established in 1996, Home HeadQuarters offers nationally-certified homebuyer education for first-time homebuyers, financial and homeownership counseling, foreclosure prevention and real estate planning and development. Home HeadQuarters is also one of the largest regional providers of affordable home and energy improvement loans and grants to area homeowners.

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Lead Poisoning Control Program Onondaga County John H. Mulroy Civic Center, 9th Floor 421 Montgomery St. Syracuse, NY 13202 315-435-3271 leadfreekids@ongov.net ongov.net/health/lead

The Onondaga County Lead Poisoning Control program works to protect children from lead poisoning by: Inspecting rental properties and homes built before 1978; providing blood lead screening tests; following up with families whose children need testing; and providing case management for children with lead poisoning. Financial assistance may be available to homeowners for lead risk reduction work.

Lead Program

201 E. Washington St., Room 712 Syracuse, NY 13202 315-448-8710 www.syracuseleadprogram.com

The city of Syracuse offers information for those with children younger than 6; also of interest to first-time homeowners, handymen and anyone working or living with a house built prior to1978. Financial assistance for reducing lead hazards as well as risk assessments, inspections and training.

Peace Inc. Energy & Housing

811 E. Washington St., Syracuse, NY 13210 315-470-3315 enegy@peace-caa.org www.peace-caa.org

Energy & Housing works to help reduce utility bills for families by making households more energy efficient. This program offers a grant to provide energy conservation measures for income eligible homeowners and renters. Its Our New York State Energy $mart Programs include: the Weatherization Assistance Program; EmPower New York; and the Multi-Family Performance Program.

Weatherization Assistance Program (WAP) 620 W. Erie Blvd., Suite 312 Syracuse, NY 13204 315-478-7179, ext. 200 www.nyshcr.org

The Weatherization Assistance Program assists income-eligible families and individuals by reducing their heating and cooling costs and addressing health and safety issues in their homes

through energy-efficiency measures. Households with incomes at or below 60 percent of state median income are eligible for assistance. Program services are available to both homeowners and renters, with priority given to senior citizens, families with children, and persons with disabilities. Serves counties of Oswego, Cayuga, Onondaga, Cortland, Madison, Franklin, Clinton, St. Lawrence, Jefferson, Lewis, Hamilton, Essex, Warren, Washington, Saratoga, Schenectady, Rensselaer, Albany, Columbia, Greene, Oneida, Herkimer, Otsego, Fulton, Montgomery, and Schoharie.

Housing / Shelters Arbor House-Chemical Dependence Program

53 Hall Road, Hannibal, NY 13074 315-564-5506 www.oco.org

This facility is designed for adults recovering from any form of substance abuse. The facility provides a structured, home-like setting for up to 16 persons making the transition into abstinent living and provides trained assistance from resident staff.

Barnabas House

1912 S. Salina St., Syracuse, NY 13205 315-475-9720 www.use.salvationarmy.org

A program of the Salvation Army, Barnabas House is a co-ed group facility offering short-term transitional housing for up to eight older homeless youth (four males and four females). Youth may choose to live at Barnabas House for up to six months while working to resolve their own crises or preparing for their eventual independence. Of the 25 youth receiving housing each year, almost half are reunited with parents or family members upon discharge.

Barnabas Apartments

1941 S. Salina St., Syracuse, NY 13205 315-475-9744 www.use.salvationarmy.org

A program of the Salvation Army, Barnabas Apartments provide opportunities for seven homeless males to experience the full reality of living in their own apartments. Due to the severity and longevity of their homelessness, the youth that live in Barnabas Apartments typically do not have the option of reuniting with family members. These particular youth often remain involved in the program for up to 18 months,

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moving into the community upon discharge.

Booth House

3624 Midland Ave. , Syracuse, NY 13205 1-800-660-6999; 315-417-7628

www.use.salvationarmy.org A program of the Salvation Army, Booth House is a shelter and counseling service for runaway and homeless youth, aged 13-17 (those younger than 13 will be determined on a case by case basis). During times of crisis, youth are able to access shelter services for up to 60 days. Services may be initiated by contacting the 24-hour hotline, 315435-8300. Booth House is certified to provide emergency housing through two distinctly different formats: a 15bed group shelter and county-based “host families.” By offering these two different kinds of shelter options, Booth House is able to meet the unique needs of the vast majority of young people requiring services.

Catholic Charities Men’s Shelter 1074 S. Clinton St., Syracuse NY 13202 315-423-9137 www.ccoc.us

A 112-bed emergency evening shelter for homeless men. Dormitory style sleeping accommodations. Shower and laundry facilities. A light meal is served. Casework services are available for shelter residents interested in securing permanent housing. Eligibility: Homeless men 25 years of age and older. Application process: Walk-in after 5 p.m. No fee.

Catholic Charities Onondaga County

1654 W. Onondaga St., Syracuse, NY 13204 315-424-1800 www.ccoc.us

Catholic Charities offers emergency assistance and shelter programs for men, women and children including supportive housing; relocation assistance for homeless or housing vulnerable individuals and families; emergency services; emergency shelter for men; emergency shelter for women.

Chadwick Residence

335 Valley Drive, Syracuse, NY 13207 315-476-6554 chadwickresidence@yahoo.com www.chadwickresidence.org

Chadwick Residence is a nonprofit organization that provides transitional


housing, permanent housing, case management and independent living skills education to women and children.

Dorothy Day House

House of Providence 1654 W. Onondaga St., Syracuse, NY 13204 315-476-0617 www.ccoc.us

A program of Catholic Charities, Dorothy Day House provides 24 hour emergency shelter for unaccompanied women of any age, and women with children (girls any age, boys up to 10 years old on a case-by-case basis) who are homeless or housing vulnerable. Support services include advocacy, crisis counseling, casework, support groups, referral and assistance with relocation.

Christopher Community

990 James St., Syracuse, NY 13203 424-1821; 1-800-662-1220 (TDD/TYY) www.christopher-community.org

Christopher Community is a not-forprofit development and management company which specializes in promoting low-income housing and health facilities for the elderly. It is staffed by professional management personnel skilled in all phases of management such as accounting, leasing, personnel, governmental reporting, building operations and the provision of social services to residents.

Exodus House

305 Geddes St., Syracuse, NY 13201 315-299-7153 www.exodus3ministries.org

Under the auspice of Exodus 3 Ministries, Exodus House is a strengthbased, solution focused program for women. Through its residency program, women are assisted with the skills and resources necessary to rebuild their lives and develop healthy, sustainable relationships with their families, service providers, faith communities and the community at large. To enroll, women must be at least 18, homeless or in imminent danger of becoming homeless, free from drugs or alcohol for at least 24 hours prior to admission and willing to work toward becoming independent and establishing permanent housing. Women may stay at the residence for one year free of charge.

Ronald McDonald House Charities of CNY 1100 E. Genesee St., Syracuse, NY 13210

315-476-1027 house@cnyronaldmcdonaldhouse.org www.cnyronaldmcdonaldhouse.org

home may cause a financial hardship. Donation of $20 is requested, but no one is turned away for inability to pay.

Provides a home-away-from-home for families with children who are hospitalized with serious illness or injury. Ronald McDonald House Charities of CNY provide a continuum of care for the three area hospitals and affiliated clinics as well as Syracuse area pediatric specialists. Those hospitals currently include Crouse Hospital, Golisano Children’s Hospital, and St. Joseph’s Hospital Health Center.

Salvation Army Emergency Family Shelter 749 S. Warren St., Syracuse, NY 13202 315-479-1332 syracuseny.salvationarmy.org

The Salvation Army’s Emergency Family Shelter has 60 beds and 20 cribs and is a co-ed shelter, providing temporary emergency housing and counseling services for homeless families of any configuration, including extended families, men with children, older male children and single women. The Family Shelter also has a special wing for families with infants and toddlers. Crisis counseling, comprehensive social work support services and linkages to community resources are provided to secure and maintain permanent housing

Salvation Army Women’s Shelter 1704 S. Salina St., Syracuse, NY 13205 315-472-0947

The Salvation Army’s Women’s Shelter provides temporary emergency housing for adult women without children, who have serious mental health problems and psychiatric disabilities. Crisis counseling, comprehensive social work support services, mental health services and linkages to community resources are provided to help the women obtain housing stability, income supports, mental health treatment and supportive services. The Women’s Shelter has 15 beds.

Sarah House

100 Roberts Ave., Syracuse, NY 13207 315-475-1747 www.sarahhouse.org

Sarah House is a “home away from home” for out-of-town patients and families of patients seeking medical care in the CNY area. It offers lodging, transportation, meals and comfort to seniors, veterans, low-income families and families whose extended stay away from

Services to Aid Families

Oswego County Opportunities, Inc. Midtown Plaza, Lower Level Oswego, NY 13126 315-342-7532 www.oco.org/crisis

Programs offered include the abuse and assault hotline, crime victim assistance program, domestic violence program, rape crisis program, victim support project, school prevention program and community education. SAF provides emergency shelter and advocacy to any individual.

Syracuse Teen Challenge

124 Furman St., Syracuse, NY 13205 315- 478-4139 www.syracusetc.com

Syracuse Teen Challenge operates a 20-bed facility which serves the Western and Central New York area. Their program provides residential recovery to men ages 18 and older from all ethnic, socioeconomic and religious backgrounds.

Transformation Emergency Shelter

Rescue Mission 120 Gifford St., Syracuse NY 13202 315-701-3103 dede_snyder@rmsyr.org www.rmlifechanging.org

Provides 132-bed, state-licensed emergency shelter for men with access to meals, permanent housing, employment and spiritual assistance. Makes referrals for individuals with drug and alcohol issues. Case managers are available to provide assistance. Eligibility: Homeless men who are 18 years of age and older.

Transitional Apartment and Parenting Center (TAPC)

667 S. Salina St., Syracuse, NY 13202 315-479-1330 www.use.salvationarmy.org

The Transitional Apartments and Parenting Center is a 24-unit apartment complex providing long-term transitional housing, case management and parenting classes for homeless, pregnant and parenting adolescent girls, aged 16-21 (and their children).

Vera House

6181 Thompson Road, Suite 100

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Syracuse, NY 13206 315-425-0818 www.verahouse.org

Vera House is a comprehensive domestic and sexual violence service agency providing shelter, advocacy, and counseling services for women, children & men, education and prevention programs and community coordination. It provides emergency shelter, counseling and outreach services and prevention programming. Vera House also offers a 24-hour support line at 315-468-3260; 315-484-7263 (TTY).

Insurance Fidelis Care

5010 Campuswood Drive E. Syracuse, NY 13057 1-888-FIDELIS (1-888-343-3547) Website: fideliscare.org

As the New York State Catholic Health Plan, Fidelis Care offers quality, affordable coverage for children and adults of all ages and at all stages of life, including products available through New York State of Health: The Official HealthPlan Marketplace. With more than 910,000 members in 59 counties statewide, Fidelis Care was founded on the belief that all New Yorkers should have access to affordable, quality health insurance.

Total Care

819 S Salina St., PO Box 11507 Syracuse NY 13218 800-223-7242 www.totalcareny.com

At Total Care, A Today’s Options® of New York Health Plan, the goal is to provide quality healthcare coverage in the areas served by the organization. Creating “A Healthy Collaboration,” Totals Care works together with doctors and other healthcare professionals to improve the health and well-being of its members.

ed in 1966 to provide free, civil legal assistance to low-income families and individuals in thirteen counties of Central New York. A project of Legal Services of Central New York, Inc. and the Frank H. Hiscock Legal Aid Society, CLASP serves clients residing in the counties of Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Otsego, and Oswego. Some of our projects cover more counties.

Children’s Rights and Family Law Clinic Office of Clinical Legal Education Syracuse University College of Law P.O. Box 6543, Syracuse, 13217-6543 315-443-4582; 1-888-797-5261 law.syr.edu/academics/clinicalexperiential/clinical-legal-education/ childrens-rights-family-law-clinic

Law students, supervised by a practicing attorney, represent children and families in cases dealing with education rights; school disciplinary and suspension hearings; special education; custody/guardianship; and other issues. Free if eligible.

Elder Law Clinic

Syracuse University College of Law, Suite 440 Syracuse, NY 13244 315-443-4582, 1-888-797-5291

The Elder Law Clinic offers free legal services to persons 60 and older. Law students, supervised by a practicing attorney, represent elderly clients in cases involving health insurance (Medicare, Medicaid, and private insurance), access to medical care, advance directives, social security issues, consumer law, housing law and more. New cases accepted between September and March and is dependent upon case load.

Family Tapestry, Inc.

Cancer Legal Advocacy and Services Program (CLASP)

OnCare John H. Mulroy Civic Center 421 Montgomery St. Syracuse, NY 13202 472-7363, ext. 276 info@oncaresoc.org www.oncaresoc.org/resources/familytapestry

CLASP is a nonprofit law firm found-

Family Tapestry is dedicated to helping families of children with severe emotional disturbances navigate and be part of the systems that serve their children and families. These systems include, mental health, juvenile justice, child welfare and the Office for People

Legal Aid/Advocacy Legal Services of Central New York, Inc. 221 S. Warren St., Suite 300 Syracuse, NY 13202 1-877-777-6152; 866 475-9967 CLASP@lscny.org www.lscny.org/clasp

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with Developmental Disabilities. Family Tapestry has partnered with OnCare to ensure that our families’ voices and concerns are being heard and acted upon.

Hiscock Legal Aid

351 S. Warren St., Syracuse, NY 13202 315-422-8191 info@hiscocklegalaid.org www.hiscocklegalaid.org

Hiscock Legal Aid Society is a notfor-profit charitable organization that provides free legal assistance to the residents of Onondaga County whose families are unable to afford private counsel. No age restriction.

Legal Aid Society of Mid-NY

www.lasmny.org Oswego (serves Oswego county): 108 W. Bridge St. Oswego, NY 13126 315-532-6900 Syracuse (serves Cayuga and Onondaga counties): 221 S. Warren St., Suite 310 Syracuse, New York 13202 315-703-6600

The Legal Aid Society of Mid-New York, Inc. is a not-for-profit law office that provides free legal information, advice and representation to people who can’t afford a lawyer. It only handles civil (non-criminal) legal problems and serves the counties of Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego and Otsego.

McMahon/Ryan Child Advocacy Center 601 E. Genesee St. Syracuse, NY 13202 315-701-2985 www.mcmahonryan.org

Founded in 1998, the McMahon/ Ryan Child Advocacy Center is a nonprofit organization dedicated to ending child abuse through intervention and education. The organization offers a safe, child-friendly process for abused children and their families, supported by a committed, professional team specializing in the investigation, prosecution and treatment of child abuse.

New Justice Conflict Resolution Services Inc.

Cortland County 1153 W. Fayette St, Suite 301 Syracuse, NY 13204 315-886-2805


Onondaga County 1153 W. Fayette St., Syracuse, NY 13204 315-471-4676 Oswego County 120B W. Second St., Oswego, NY 13126 315-343-8370 www.newjusticeservices.org

New Justice Conflict Resolution Services is an organization dedicated to the constructive resolution of interpersonal and small group conflicts. Through its alternative dispute resolution intervention services, New Justice offers mediation, arbitration, Youth Court, and process facilitation as avenues of dispute settlement through its programming in three Central New York Counties – Onondaga, Oswego and Cortland. Mediation services are available to youth involved in school, family or peer conflicts.

Surrogate’s Court Clinic

401 Montgomery St., Second Floor Syracuse, NY 13202 315-471-3409 scurran@onvlp.org www.onvlp.org

Volunteer attorneys who practice in trusts, estates and elder law provide assistance with pro se filings for safe deposit boxes, small estates, and 17-A guardianships, as well as consultations regarding any other trusts, estates and elder law issues. Clinic operates Wednesday, 11 a.m. - 1 p.m. at the Onondaga County Surrogate’s Court, 401 Montgomery St., Syracuse.

Medical Practices FamilyCare Medical Group, PC 1001 W. Fayette St., Suite 400 Syracuse, NY 13204 315-472-1488 www.fcmg.org

FamilyCare Medical Group is a multispecialty medical group dedicated to providing the highest quality medical care throughout Central New York. Founded in 1996 by 13 family doctors, FCMG has grown to more than 80 physicians and almost 50 nurse practitioners and physician assistants. The specialties represented are family practice, general internal medicine, cardiology, endocrinology, infectious disease, gynecology, otolaryngology, pulmonology, sleep medicine, ophthalmology, physiatry and rehabilitation medicine. The practice has a presence in 40 locations covering Onondaga, Cayuga, and Cortland counties. Physicians are affiliated with Crouse Health

Hospital, St. Joseph’s Hospital Health Center, Auburn Memorial Hospital, and Cortland Memorial Hospital.

Internal Medicine Offices of Paul S. Cohen MD 1000 E. Genesee St., Suite 500 Syracuse, NY 13210 315 471 8388 www.paulscohenmd.com

Food Bank of Central New York

This is a Syracuse-based primary care internal medicine practice that includes a laboratory on site and osteoporosis testing.
It’s closely affiliated with three major teaching hospitals: St Joseph’s Hospital Health Center, Crouse Hospital and Upstate Medical University—University Hospital.
The staff is comprised of physicians Paul S. Cohen — who in 2007 was recognized as one of the best internists in Central New York by the CNY magazine — Bonnie Koreff-Wolf and Biby Rajan-George.
Other professionals include Sandra Driscoll, nurse practitioner, and Lynn Neuburger, Jessica Lockwood and Jeff Jones, all physician assistants.

Nutritional Health/ Support Catholic Charities Oswego County Food Pantry 365 W. First St. South, Fulton NY, 13069 315-598-3980 www.ccoswego.com

Catholic Charities’ Client Choice Food Pantry provides nourishment to families and individuals in desperate need of food.

Eat Smart NY Program of Cornell Cooperative Extension

Cayuga County 248 Grant Ave., Auburn, NY 13021 315-255-1183 cayuga@cornell.edu blogs.cornell.edu/ccecayuga Madison County P.O. Box 1209, 100 Eaton St. Morrisville, NY 13408 315- 684-3001 madison@cornell.edu www.madisoncountycce.org Onondaga County The Atrium 100 S. Salina St., Syracuse, NY 13202 315-424-9485 www.extendonondaga.org Oswego County 3288 Main St., Mexico, NY 13114 315-963-7286 www.thatscooperativeextension.org

Nutrition education for people with low incomes, including meal planning, stretching food dollars, and choosing healthy foods. Criteria for participation are families and individuals who receive SNAP, WIC, Medicaid, SSI or children in Head Start. No cost. 7066 Interstate Island Road Syracuse, NY 13209 315-437-1899; 800-444-1562 www.foodbankcny.org

Food Bank of Central New York is a not-for-profit organization working to eliminate hunger through nutritious food distribution, education and advocacy in cooperation with the community. Food Bank of CNY partners with 250 emergency food programs in the counties of Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence. For a referral to a food pantry, contact the Food Bank of Central New York weekdays at 315-437-1899, ext. 0, between 8 a.m. and 4:30 p.m. After 4:30 p.m., contact the Volunteer Center Helpline at 315-474-7011.

Human Concerns Center Food Pantry 85 E. Fourth St., Oswego, NY 13126 315-342-7301

Human Concerns provides emergency services by supplying a three-day supply of food every 30 days for needy families and individuals in Oswego County. Must reside in the Oswego City School District.

Interreligious Food Consortium (IFC) 222 Teal Ave., Syracuse, NY 13210 315-474-8855 ifcifc@hotmail.com www.ifccny.org

Networks with more than 70 food pantries and meal programs in the greater Syracuse area and acts as a clearinghouse to provide referral information to people and families in need of food. Eligibility: Onondaga County residents.

In My Father’s Kitchen

501 Hawley St., Syracuse, NY 13203 315-308-1561 inmyfathersktchen@gmail.com www.inmyfatherskitchen.org

In My Father’s Kitchen feeds the hungry naturally and spiritually through food distribution and supply-

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ing basic necessities.

Ophelia’s Place

407 Tulip St., Liverpool, NY 13088 315-451-5544 director@opheliasplace.org www.opheliasplace.org

Through the Upstate New York Eating Disorder Service, Ophelia’s Place was formed to redefine beauty and health by empowering individuals, families, and communities impacted by eating disorders, disordered eating, and body dissatisfaction.

SNAP (Supplemental Nutrition Assistance Program)

Cayuga County County Office Building 160 Genesee St., Auburn, NY 13021-3433 315-253-1210 www.cayugacounty.us Madison County P.O. Box 605, North Court St. Wampsville, NY 13163 315-366-2211 www.madisoncounty.ny.gov Onondaga County John H. Mulroy Civic Center 421 Montgomery St., Syracuse, 13202 315-435-2700 www.ongov.net Oswego County 100 Spring St., Mexico, NY 13114 315-963-5000 www.co.oswego.ny.us

Supplemental Nutrition Assistance is a federally funded program with the purpose of reducing hunger and malnutrition by supplementing the food purchasing power of eligible low-income individuals. SNAP benefits are issued monthly to participants in the program. Eligibility for SNAP benefits is based on a number of factors established by the federal government, however, if a household has little or no money and needs help right away, it may qualify for “expedited” Supplemental Nutrition Assistance benefits.

Syracuse Model Neighborhood Facility, Inc.

SWCC Nutrition Support Program 401 South Ave., Syracuse, NY 13204 315-474-6823 info@swccsyr.org smnfswcc.org

Fresh Food Give-away: Made possible through a collaboration with the Central New York Food Bank, and conducted on the third Friday of each month, the Fresh Food Give-away

provides an abundance of fresh fruits, vegetables and breads and other grains to the local residents. Of particular importance is the availability of organic products to residents who-nutritional needs require this type of food. Occasionally, clothing items are also available during this monthly event.

Upstate New York Eating Disorder Service Nutrition Clinic 407 Tulip St., Liverpool, NY 13088 315-451-5544 enc1003@aol.comwww.unyed.com

In the Syracuse area UNYEDS Nutrition Clinic offers outpatient and intensive outpatient services. Outpatient services are multidisciplinary and include a nutritionist and physician on site and we use local therapists for the psychotherapy. The Outpatient Clinic treats all ages; Intensive Outpatient Program (IOP) is for males and females 16 and older. This level of care is for individuals stepping down from more intensive treatment or for those trying to avoid going to higher level of care. Individuals in the IOP continue to see their regular therapist as well as our nutritionist and physician. The IOP is three evenings 4:30-7:30, Monday, Tuesday, and Thursday. A free support group is offered on Wednesday evenings and a virtual support group was recently launched.

Women Infants and Children (WIC)

Cayuga County 157 Genesee St., Auburn, NY 13021 315-253-1406 www.cayugacounty.us Herkimer: 401 E. German St., Herkimer, NY 13350 315-866-5029 www.wicstrong.com/wic-locations/ counties/herkimer/ Madison: 603 Seneca St., Oneida, NY 13421 315-363-3210 www.healthymadisoncounty.org/ aboutus/faq-wic.htm Onondaga County 375 W. Onondaga St., Room 12 Syracuse, NY 13202 315-435-3304 www.ongov.net/health/WIC.html Oswego County 10 George St., Oswego, NY 13126 315-343-1311 www.oco.org/Health-services/wic

WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post postpartum women, infants and children to

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the age of 5. WIC also offers a wide variety of breastfeeding support services.

Orthopedic Services Syracuse Orthopedic Specialists 5719 Widewaters Parkway Syracuse, NY 13214 315.251.3100 www.sosbones.com

Syracuse Orthopedic Specialists is Central New York’s regional leader in providing quality, orthopedic care to patients. Our team of experienced orthopedic physicians and support staff offers state-of-the-art medical care, from diagnosis and treatment to rehabilitation and recovery. SOS excels in relieving pain, restoring function and returning patients to their regular activities as quickly as possible. For more than 35 years, SOS has provided customized, comprehensive care to thousands of satisfied patients and families, from athletes on the field to employees in the workplace.

Upstate Orthopedics

6620 Fly Road,Suite 200 E. Syracuse, NY 13057 315-464-4472 www.upstateorthopedics.com

Upstate Orthopedics, located at the Upstate Bone & Joint Center, is a one-stop destination for every orthopedic-related problem, offering consultations, evaluations and treatment for the full spectrum of orthopedic conditions, including sports medicine, pediatric orthopedics, hand and wrist microsurgery, upper extremity surgery, orthopedic oncology, adult and pediatric spine surgery, foot and ankle surgery, joint replacement/reconstruction, and orthopedic trauma.

Pregnancy Support/ Prevention Adolescent Pregnancy Prevention and Services, Oswego County BOCES 179 County Route 64, Mexico, NY 13114 315-963-4251 www.citiboces.org/Page/62

The mission of Oswego County BOCES’ Adolescent Pregnancy Prevention and Services (APPS) Project is to coordinate the provision of high quality and innovative APPS strategies for the residents of the county. Intervention


strategies focus on the reduction of premature sexual activity and parenthood, which present potential long-term medical, social, economic and psychological problems to adolescents, their families, the children they bear and society at large. Oswego County BOCES provides counseling and education on human sexuality and health issues to students in area schools. Services are confidential.

Birthright of Onondaga County 346 North Midler Ave. #46 Syracuse NY 13206 800-550-4900 (Hotline); 315-479-5807 www.birthright.org

An international, nondenominational volunteer organization that offers positive solutions to women with unplanned pregnancies and to the problem of crisis pregnancy, providing help to women who may be pregnant. Free pregnancy tests, helpful referrals, one-on-one counseling, diapers and clothing. Confidential for any woman.

Care Net Pregnancy Center of Northern New York 1104 Washington St. Watertown, NY 13601 315-782-5433 www.carenetofnny.com

Assists women and men with unplanned pregnancies or those who feel their pregnancy is a crisis. Provides post-abortion counseling. Care Net Pregnancy Center is an affiliate of Care Net International.

Cayuga County Health Department Maternal and Child Health Program 8 Dill St., Auburn, NY 13021 315-253-1560 www.cayugacounty.us

Open to Cayuga County residents; registered nursing visits throughout pregnancy to help promote a healthy pregnancy though education and teaching. Open to Medicaid- or WIC-eligible pregnant women in Cayuga County. Private insurance billed: no cost for services to the individual.

Central New York Regional Perinatal Center

736 Irving Ave., Syracuse, NY 13210 315-470-7111 CherylTibbitts@Crouse.org www.crouse.org

The Central New York Regional Perinatal Program (CNY-RPP) aims

to promote healthy outcomes for women and children by ensuring that high-risk mothers and their infants have timely access to a continuum of risk-appropriate obstetric and pediatric specialized care. Each hospital that provides obstetrical care affiliates with a regional perinatal center and formulates an inter-institutional agreement. The Central New York region consists of the counties of Broome, Cayuga, Chenango, Cortland, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tompkins and Tioga and includes four perinatal networks. For extensive CNY information, visit www.upstate. edu/cmatch.

Family Planning Services

428 W. Onondaga St., Syracuse NY 13202 315-435-3295 email:hljreil@ongov.net Clinic Information: 315-435-3685 www.ongov.net/health/ familyPlanning. html

Family Planning Service provides low or no cost reproductive health services to teens, women and young men at three locations in the Syracuse area. Clinics are located on the near-west side of Syracuse, North Syracuse and downtown in the Civic Center. Appointments are available six days a week, days and evenings, depending on location. Services include reproductive health exams, a variety of birth control methods, Rapid HIV testing, STD testing and treatment, walk-in pregnancy testing with non-directive options counseling, as well as free emergency contraception and condoms. Health educators are available for educational presentations in the community. Services are provided on a sliding fee scale and most insurance is accepted. Assistance with applications for NYS Family Planning Benefit Program and presumptive Medicaid for pregnancy is provided. FPS is a joint project of the Syracuse Model Neighborhood Facility and the Onondaga County Health Department.

New Life Crisis Pregnancy Center 3349 Main St., Mexico NY 13114 315-963-2273 NewLifeCPC@verizon.net www.newlifecpc.org

Provides young adults with free pregnancy texts, peer counseling, and practical assistance when faced with an unplanned pregnancy.

OPTIONS

Fulton

1001 S. First St., Fulton, NY 13069 315-598-6664 Oswego 18 E. Cayuga St., Oswego, NY 13126 315-342-7532, ext. 5 options@oco.org www.oco.org

OPTIONS program is a program of Oswego County Opportunities and there is not cost. This program offers support services for all pregnant and parenting youth up to 21 years of age are eligible. Designed to prepare pregnant and parenting teens to be successful in life, OPTIONS provides counseling and education in the areas of pregnancy, pre- and post-natal care, labor and delivery, parenting, nutrition, mental health, family planning, job preparation, continuing education support, tutoring, mental health counseling, nutrition, decision making and life skills, and a DADS program. In 2014, OCO OPTIONS Program expanded its services to include the Maternal and Infant Community Health Collaborative Project (MICHC -pronounced “Mitch”), a five-year New York State Department of Health grant that will allow OCO’s OPTIONS Program to serve all women of reproductive age and their families in Oswego County.

Planned Parenthood of the Rochester/Syracuse Region

1120 E. Genesee St. Syracuse, NY 13210315-475-5588, ext. 30 www.pprsr.org

Planned Parenthood provides reproductive health care, education, counseling and leadership in preserving the right to reproductive freedom. Special emphasis is given to women who have limited access to reproductive services. Health services, emergency contraception, community education, rape crisis services (Rochester), family planning and other programs are offered.

Pregnancy Care Center

Oswego 157 Liberty St., Oswego, NY 13126 315-343-4866 baby@pccoswego.org Central Square (Open by appointment) Call Oswego office www.oswegopregnancy.org

The Pregnancy Care Center provides free pregnancy testing, confidential peer counseling as well as referrals for no cost prenatal care, financial aid, adoption and other community services. Trained advocates provide information

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about pregnancy, abortion, STDs and related issues and discuss options in a caring and non-judgmental manner. Also offers post-abortion counseling and ongoing support and friendships. All services are free and confidential.

Pregnancy Care Center of Cayuga County 75 Genesee St., Auburn, NY 13021 315-255-2778 info@auburnpcc.com www.auburnpregnancycarecenter.com

Pregnancy Care Center of Cayuga County assists young women and their families who are encountering the issues of an unplanned pregnancy to help them find the necessary resources to meet their needs. The center provides free pregnancy tests, referrals to doctors and community agencies, information on STDs, childbirth education lessons, parenting lessons, life skills lessons, men’s mentoring information, abstinence information, education on types of abortion procedures and their risks, and small group studies. All pregnancy options are discussed. All services are free and confidential.

REACH CNY, Inc.

1010 James St., Syracuse, NY 13203 315-424-0009, ext. 109; 1-888-295-8662execdir@reachcny.rg www.reachcny.org

REACH CNY, Inc. utilizes a community-driven approach to eliminate disparities in infant mortality and to improve the overall health of women, infants, and children. Comprised of a local, community-based group of consumers including recipients of project services residing in the service area, providers and others in program planning, operation monitoring, and evaluation capacities. Eligibility: Pregnant women and their partners; infants and children up to age 2 who reside in the city of Syracuse.

Oswego County Health Department

70 Bunner St., Oswego, N.Y. 13126 315-349-3547 oswegocounty.com/health

Free pregnancy testing is available. Call 349-3391 to schedule an appointment.

Speakers Bureau – New Hope Family Services 3519 James St., Syracuse NY 13206 315-437-8300

newhopefam@aol.com www.newhopefamilyservices.com

Presents information regarding the agency’s work with those facing unplanned pregnancies, adoption, post abortion syndrome, and/or abstinence education.

Senior Services Alzheimer’s Association, CNY Chapter

441 W. Kirkpatrick St., Syracuse, 13204 315-472-4201; 1-800-272-3900 (24-hour helpline) www.alzcny.org

Services for people with Alzheimer’s disease/dementia include information and referral services, care consultations, education and training for families and professionals, support groups, the Kirkpatrick Day Program and the MedicAlert and Safe Return program.

Arc of Oswego County Senior Day Habilitation Program 7 Morrill Place, Fulton, NY 13069 315-598-3108

The Senior Day Habilitation Program is designed to provide adults older than 55, who are living with a disability, a rewarding and age appropriate alternative to program services. Services include activities to help preserve mobility and cognitive skills to promote independence. Other activities include recreation-based activities such as music and art activities, crafts, games, volunteer opportunities and community outings to a variety of activities.

Catholic Charities Expanded In-Home Services for the Elderly (EISEP)

Salina Civic Center 2826 LeMoyne Ave., Syracuse, NY 13211 315-424-1810 www.ccoc.us

Programs for seniors include EISEP, Project Fix, and Neighborhood Advisers (outreach and information and referral services in specific geographic areas of the city and county, assisting the elderly with issues relating to Social Security, Medicare and other benefits. The Adult Aide program provides regularly scheduled intensive home visitors who provide advocacy, socialization and referral services for adult victims of elder abuse/neglect and domestic violence.

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Cayuga County Long-Term Care Access Office Boyle Center 149 Genesee St., Auburn, NY 13021 315-253-1100 www.cayugacounty.us

Includes information and referrals, intake and screening, home assessment/evaluation, care plan development, case management and community PRI assessments (screening for nursing home placement) and access to Medicaid home care programs and Office for the Aging programs such as care giving support, respite and EISEP (home care).

Clover Corner Senior Program

Huntington Family Center 310 Seymour St., Syracuse, NY 13204 315-476-3157 www.huntingtonfamilycenters.org

Clover Corner is a multi-purpose senior program designed to offer adults 60 years of age and older of all abilities daily options for socialization, information, education and leisure time activities. Activities include arts and crafts, cards, educational classes and guest speakers, exercise and wellness programs, and day trips. Eligibility: Seniors 60 years of age and older residing on the west side of Syracuse.

Eldercare Locator

1-800-677-1116 eldercare.gov/Eldercare.NET/Public/Index. aspx

This is a public service of the U.S. Administration on Aging connecting you to services for older adults and their families. The goal is to provide users with the information and resources that will help older persons live independently and safely in their homes and communities for as long as possible. Through the telephone and website, the Eldercare Locator links those who need assistance with state and local area agencies on aging and community-based organizations that serve older adults and their caregivers.

Expanded In-Home Services for the Elderly Program (EISEP) 421 Montgomery St. Civic Center, 10th Floor Syracuse NY 13202 315-435-2362 www.ongov.net/aging

Provides assistance to help older


adults remain in their homes. Case managers coordinate services, which can include aide service for light housekeeping and personal care, a personal emergency response system, and respite through an adult day program. Eligibility: Frail elders with chronic physical and/ or mental impairments who are Onondaga County residents and not Medicaid eligible.

Exceptional Family Services

1820 LeMoyne Ave., Syracuse, NY 13208 315-478-1462, ext. 332 www.contactefr.org

Senior Caregivers Program serves families with a caregiver 55 and older caring for and sharing a home with an individual with a developmental disability. Provides assistance to help people: Establish eligibility for developmental disability services; apply for Medicaid; apply for SSI or Social Security Disability; acquire information on guardianship, special needs trusts, residential options and other future planning topics; begin future planning for their family member with a disability; begin to secure support services for the disabled family member; navigate the changing service system; secure support services for the caregiver, including senior services and financial supports when eligible.

Golden Park Program

NYS Office of Parks, Recreation and Historic Preservation 625 Broadway, Albany NY 12207 518-474-0456 http://nysparks.com/admission/goldenpark-program.aspx

Hunting and fishing license discounts for seniors (age 70 or older) includes senior hunting license for $5; lifetime sporting license or lifetime freshwater fishing license, $65; Bow hunting and muzzle-loading licenses, free. Through the New York State Golden Park Program, residents 62 and older have free access to parks, boat launches and arboretums and reduced fees to golf courses and historic sites on weekdays, except holidays.

Golden Senior Services

826 Euclid Ave., Syracuse NY 13210 315-478-8634 info@westcottcc.org www.westcottcc.org

Provides farmers market coupons for fresh fruit and vegetables to eligible seniors. Offers better balance and fall

prevention classes, computer classes and Neighborhood Senior Advisor program. Eligibility: Must be 60 years of age or older and either receiving or eligible for SSI, public assistance, food stamps, HEAP or Section 8 housing.

Lifeline

140 W. Sixth St., Suite LL30 Oswego, NY 13126 315-343-1887 www.oswegohealth.org

This program offers 24-hour a day emergency communication services, administered through Oswego Hospital. By pushing a button, a call for help is placed to Lifeline’s state-of-the-art monitoring center and assistance is immediately dispatched. Sliding scale for fee based on income; third-party payers can also be an option by referral.

McAuliffe Senior Health Center 750 East Brighton Ave. 4th Floor, Syracuse NY 13205 315-492-6430 www.loretto-cny.org

The Office of the Aging’s mission is to help older New Yorkers be as independent as possible for as long as possible through advocacy, development and delivery of person-centered, consumer-oriented, and cost-effective policies, programs and services which support and empower older adults and their families, in partnership with the network of public and private organizations which serve them.

PACE (Program for All Inclusive Care for the Elderly)

Offers dental care to people of all ages, including children, along with podiatry and some vision care for older adults. Welcomes patients with Medicaid coverage.

New York State Office for the Aging 2 Empire State Plaza Albany, NY 12223 1-800-342-9871 www.aging.ny.gov

The New York State Office for the Aging’s home and community-based programs provide older persons access to a well-planned, coordinated package of in-home and other supportive services designed to support and supplement informal care. This helpline offers state and local information and referral about services for the aging. Information on local offices, legal problems, taxes, transportation, employment, nutrition, in-home services, health care and public benefit programs. Information on state publications and forms is also available. Spanish-speaking personnel available.

Office for the Aging – Local Offices

Cayuga County 160 Genesee St., Auburn, NY 13021 315-253-1226 www.cayugacounty.us/aging Madison County 138 Dominick Bruno Blvd.

Canastota, NY 13032 315-697-5700 www.ofamadco.org Onondaga County 421 Montgomery St. Civic Center, 10th Floor Syracuse, NY 13202 315-435-2362 www.ongov.net/adult Oswego County 70 Bunner St., Oswego, NY 13126 315-349-3484 www.oswegocounty.com/ofa/index.html

600 S. State St., 8th Floor Syracuse NY 13202 NY Connects RC Office: 315-435-1400 PACE Program Office: 315-452-5800 Administrative: 315-435-5600 www.nyconnectsonondaga.net

Provides a continuum of acute and long-term services coordinated through an interdisciplinary care team. This program, operated by Loretto and St. Joseph’s Hospital, is based on a national program model of managed care for chronically ill seniors who are at least 55 years of age, meet the state requirements for nursing home eligibility, and desire to remain living at home. Eligibility: Onondaga County residents who are chronically ill and 55 years of age or older, medically eligible for a nursing home and want to stay at home, who agree to get all medical care from PACE provider network only and agree to attend the PACE Day Center.

Pioneer Homes Coffee House

1001 McBride St., Syracuse NY 13202 315-475-6181 shainfo@syrhousing.org www.syracusehousing.org

Multipurpose center that serves as a focal point for older adults in the community and which offer, at a single location, a wide variety of services and activities that are needed by and of interest to this population. Provides farmers market coupons for eligible seniors to receive fresh fruits and vege-

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tables. Eligibility: Seniors aged 62 years and older.

Project ROSE – PEACE, Inc.

217 S. Salina St., Syracuse NY 13202 315-470-3300 www.peace-caa.org

Provides information and referral services to isolated and homebound seniors in the townships of Camillus and Jordan/Elbridge. Services include social/recreation activities, medical information, referrals and advocacy in areas of concern or interest to seniors. Eligibility: Individuals 55 years of age or older who live on a fixed income.

Senior Camping

Oswego City-County Youth Bureau 70 Bunner St., Oswego, NY 13126 349-3451 bmorey@oswegocounty.com www.oswegocounty.com/youth/hollis

Recreation, leisure and camping for people aged 50 years and older. Activities include nature walks, canoeing, arts and crafts, sing-alongs, etc. Programs for two-day and two-day overnight are available.

Senior Citizen Hotline 1-800-342-9871

This hotline gives state and local information and referral about services for the aging. Information is provided on local Offices for the Aging, energy, housing, legal problems, tax, transportation, employment, nutrition, in-home services, health care and public benefit programs. Callers also receive information on state publications and forms. Hours – 8 a.m. to 4 p.m., Monday – Friday. After hours and holidays, callers can leave a message with name, area code and county.

Senior Farmers Market Coupon Program 677 S. Salina St., Second Floor Syracuse, NY 13202 315-475-1688 saslmw@twcny.rr.com www.sasyr.org

Provides seniors who are eligible with farmers market coupons. The coupons provide seniors with fresh fruits and vegetables. Eligibility: Seniors 60 years of age or older and either receiving or eligible for SSI, public assistance, food stamps, HEAP or Section 8 housing.

Seniors Helping Seniors

Onondaga, Madison, and Cortland counties 315-280-0739 Oswego, Cayuga, and Seneca counties 315-720-4441 Oneida, and Madison counties 315-202-4058 www.SeniorsHelpingSeniors.com

Seniors Helping Seniors is a service organization founded in 1998 with a mission to improve the dignity and quality of life of senior citizens by helping them remain independent in their home and in the community. Among the services Seniors Helping Seniors provides are companion care, homemaker services, transportation, shopping, yard work, handyman services, mobility assistance, 24-hour care and driving to and from doctor visits. Seniors Helping Seniors also hires and provides meaningful employment for the seniors who help deliver services the organization provides. The organization is active in Cayuga, Cortland, Madison, Oneida, Onondaga, Oswego, and Seneca counties.

Shape-Up Program

421 Montgomery St. Civic Center, 11th Floor Syracuse, NY 13202 315-435-3558 www.ongov.net/cd

Provides grants for up to $10,000 to people aged 62 and older and people with disabilities to help with health and safety-related home repairs. Eligibility: Homeowners in Onondaga County who are low-income, over 62 or have disabilities; taxes must be current. Applications taken throughout the year.

St. Joseph’s Seniors – St. Joseph’s Church 1001 Tulip St. Liverpool, NY 13088 315-457-6060 www.sjwkrchurch.org

Offers opportunities for seniors to participate in recreational, cultural and educational activities, as well as form friendships and engage in community service. Members participate in one-day trips for lunch, theater, shopping or sightseeing. Occasional overnight trips are also planned. Special events take place during holiday seasons. Eligibility: individuals 60 years of age and older.

Surrogate’s Court Clinic

401 Montgomery St., Second Floor Syracuse, NY 13202 315-471-3409 scurran@onvlp.org www.onvlp.org

Volunteer attorneys who practice in trusts, estates and elder law provide assistance with pro se filings for safe deposit boxes, small estates, and 17-A guardianships, as well as consultations regarding any other trusts, estates and elder law issues. Clinic operates Wednesday, 11 a.m. - 1 p.m. at the Onondaga County Surrogate’s Court, 401 Montgomery St., Syracuse.

Syracuse Jewish Family Services

4101 E. Genesee St., Syracuse, NY 13214 446-9111, ext. 231 www.sjfs.org

This agency provides the Solutions program, a comprehensive geriatric care management service including financial case management; Expanded In-Home Service to the Elderly Program; Kosher Meals on Wheels, senior companions, Project Chaver (matches caring, personable volunteers with home-bound seniors who benefit from home visits, reassuring phone calls and help with errands), family life education, counseling and support services. SJFS’ CNY PEARLS ( Program for Encouraging Active Rewarding Lives) will screen and assist depressed, older adults thus empowering elderly consumers to take action steps and make lasting life changes. Sliding-fee scale, Medicare and some private insurance accepted for therapy services; other services offered on a sliding fee scale.

Weatherization Referral Assistance Program (WRAP) 421 Montgomery St. Civic Center, 10th Floor Syracuse NY 13202 315-435-2362 www.ongov.net/aging

Provides comprehensive weatherization service and energy conservation education to the most-needy elderly. Also distributes HEAP applications by mail to individuals 60 years of age and older who meet low-income guidelines.

YMCA Senior Housing

340 Montgomery St., Syracuse, NY 13202 315-474-6851 rturk@syracuseymca.org www.ymcaofgreatersyracuse.org

Offers one bedroom units to the

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elderly and those who are mobility and functionally disabled. Each of the 30 units have rent subsidy through HUD through which rent is dependent upon income. Eligibility: Low-income elderly and/or disabled individuals.

Substance Addiction Alcoholics Anonymous – Syracuse Service Center 2513 James St., Syracuse, NY 13206 315-463-5011 (24 hrs/day) aaservicecenter25@centralny.twcbc.com www.aasyracuse.org

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. There are no dues or fees for AA, the only requirement is a desire to stop drinking. The Syracuse Services website offers links to meeting places and times seven days a week throughout CNY.

C.H.A.D.

75 Genesee St., Auburn, NY 13201 253-9786 www.chadcounseling.org

C.H.A.D. (Confidential Help for Alcohol and Drug) provides professional outpatient counseling services for people and their families in Cayuga and surrounding areas who are abusing or dependent on alcohol or drugs. Works on sliding scale for those without insurance or Medicaid.

Chemical Dependency Treatment at Crouse 410 S. Crouse Ave, Syracuse, NY 13210 315-470-8304; 1-800-727-6873 www.crouse.org

This program offers inpatient and outpatient services for individuals with chemical dependencies. An experienced health-care team that includes counselors, nurses, psychiatrists and other physician specialists runs the program. Self-referrals are welcome. Sliding fee and most insurance plans are accepted.

Cocaine Anonymous

Call for location details Syracuse, NY 13202 212-262-2463 webmaster@canewyork.org www.canewyork.org

Provides a 12-step program to help those addicted to cocaine and all other

mind-altering substances achieve and maintain a drug free life. The primary purpose is to stay clean and to help others become drug free. Local meeting information may be obtained at www. canewyork.org.

Conifer Park Clinic

Outpatient Clinic 526 Old Liverpool Road Liverpool, NY 13088 453-3911 Inpatient Clinic 79 Glenridge Road Glenville, NY 12302 1-800-989-6446 www.coniferpark.com

This clinic provides a variety of therapy options including intensive outpatient groups, women’s groups, dual focus programs, adolescent treatment and 12-step groups. Unlawful possession of marijuana (UPM) classes are also available once a month. Treatment is covered by most third-party payers, health plans and Medicaid.

County of Oswego Council on Alcoholism and Addictions (COCOAA)

Oswego 53 E. Third St., Oswego, NY 13126 315-342-2370 Fulton 4 Tower Drive, Fulton, NY 13069 315-598-6707 www.cocoaa.org

COCOAA offers a full range of family-oriented services to those affected by chemical dependency, as well as assistance to community professionals working with individuals who are addicted. Includes outpatient clinic treatments and prevention services. The outpatient treatment program is certified by the New York State Office of Alcoholism and Substance Abuse Services, and accepts health insurance, Medicaid and offer sliding-fee scales.

Farnham Family Services

Oswego 283 W. Second St., Suite 200 Oswego, NY 13126 315-342-4489 Fulton 113 Schuyler St., Suite 1 Fulton, NY 13069 315-593-0796 www.farnhaminc.org

Farnham, Inc., a United Way agency, operates a not-for profit, medically supervised, outpatient drug and alcohol treatment clinic, with intervention and prevention services available to all residents of Oswego and surrounding counties. Adult services include comprehensive evaluations for drugs and alcohol including medical assessment and psychosocial evaluation with individualized recommendations for treatment; individualized counseling; group treatment counseling and more.

Heart of NY Area Narcotics Anonymous

P.O. Box 772, Syracuse, NY 13201 315-472-5555 (24-hour Info Line) publicinformation@honyana.org www.honyana.org

N.A. is a nonprofit fellowship or society of men and women for whom drugs had become a major problem. Recovering addicts meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs and the only requirement for membership is the desire to stop using. Free. Hours: 24 hour phone information line.

Narcotics Anonymous

www.na.org Find a meeting: www.na.org/ meetingsearch/ Onondaga • St. Paul’s Episcopal Cathedral 310 Montgomery St. Syracuse, NY 315-366-6034

Meetings held Tuesday and Friday mornings at 7:45 a.m.

Families Anonymous

Call for location information Syracuse, NY 13203 800-736-9805 (National Line); 315-4463355 (James St. Facilitator); 315-683-3108 (Baldwinsville Facilitator) www.familiesanonymous.org

• YMCA 340 Montgomery St., Room 200 Syracuse, NY 13202

Meetings held Thursdays at 6 p.m.

For the families and friends who have known a feeling of desperation concerning the destructive behavior of someone near to them, whether caused by drugs, alcohol, and related behavioral problems.

Oswego Roy McCrobie Civic Center 41 Lake St. Oswego, NY 13126

Meetings held Tuesday and Thursday evenings at 7:30 p.m.

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Madison County Council on Alcohol and Substance Abuse – Bridges 112 Farrier Ave., Suite 314 Oneida, NY 13421 315-697-3947 www.bridges-mccasa.org

The mission of Bridges is to improve the quality of life by providing advocacy and services to the community, the workplace, families and individuals affected by addiction and the abuse of alcohol, tobacco and other substances. This agency offers information and referral for alcohol and substance abuse addiction. Also provided is a comprehensive assistance program to businesses in the CNY region.

Prevention Network

906 Spencer St., Syracuse, NY 13204 315-471-1359 www.preventionnetworkcny.org

Prevention Network is a nonprofit agency that educates, trains and provides prevention services and education pertaining to substance use, abuse, and addictions to the Central New York community. For more than 60 years, the agency has assisted individuals, families, schools and businesses through helpful information and training, anonymous referrals and support services to assure positive outcomes.

Syracuse Behavioral Health Care 847 James St. – Inpatient Syracuse, NY 13203 315-492-1184 329 N. Salina St., Suite 101 – Outpatient Syracuse, NY 13203 Phone: 315-471-1564 Website: www.sbh.org

SBH is a private, nonprofit corporation with the mission of promoting recovery from the effects of addiction. Outpatient and inpatient services are provided in a full range of mental and addictive disorders. The outpatient clinic also serves mental health needs.

Tully Hill Chemical Dependency Treatment Center 5821 Route 80, P.O. Box 1116 Tully, NY 13159 315-696-6114; Toll Free 800-456-6114 tullyhill@tullyhill.com www.tullyhill.com

Tully Hill Chemical Dependency Treatment Center is a nonprofit corporation providing appropriate, cost effective care of the highest quality to alcoholics and other chemically depen-

dent persons and their families in order to achieve and maintain sobriety. The young adult program provides treatment for young men and women aged 16 to 20 years. Counselors are available 24 hours a day.

Support Groups ADD/ADHD Parent and Staff Support Group

North Syracuse Central School District Cicero Elementary School 5979 Route 31, Cicero, 13039 315-218-2500 www.nscsd.org

cafeplus@dreamscape.com www.dreamscape.com/cafeplus

A coffee shop sponsored by the Brain Injury Coalition for people who have survived a head injury or some type of head trauma or stroke. Coffee Shop is open from noon to 4 p.m. on the first Saturday of the month.

CNY ASA Spectrum Support

4465 E. Genesee St., Dewitt, NY 13214 315-447-4466 cnyasa@yahoo.com www.cnyasa.org

Meetings held from 5:30-7:30 p.m. on the third Wednesday of the month at Cicero Elementary School but recommended to call to confirm. Provides an informal setting for networking and facilitated conversation about raising and educating children and teens with ADD or ADHD. This group is open to all school districts in the community; there is no fee or prior sign-up required.

Spectrum Support (formerly known as Parent Connections) is a peer-topeer service for parents, caregivers and professionals of individuals with Autism Spectrum Disorder, seeking support and peer guidance throughout their journey, now and into the future. CNY ASA support group meets monthly at 7 p.m. in the Community Room at Jowonio School, 3049 E. Genesee St., Syracuse. Free. Check website or email for upcoming dates.

Addiction Awareness Group for Friends and Family of Addicts

CNY Brain Aneurysm Support Group

283 W. Second St., Suite 100 Oswego, NY 13126 aag2015oswego@gmail.com

This group brings together parents, relatives and friends of addicts, who are all under a great deal of stress, searching for ways to help their loved one. Information sharing as well as guest speakers are planned for the upcoming months. The group meets at 6:30 on the second Tuesday of the month.

Bereavement See Bereavement Support Groups _______

Breast Cancer Support Group

Hematology Oncology Associates of Central New York 5008 Brittonfield Pkwy, Suite 700 E. Syracuse, New York 13057 315-634-5056 www.hoacny.com

Meets on the second Wednesday of each month from 4- 5:30 p.m. at Brittonfield Office in the third floor board room. All HOACNY support groups are free and open to the public. Please call for current meeting times and locations.

Café Plus

216 W. Manlius St., E. Syracuse, 13057 315-446-3124

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Upstate Healthline Suite, Telergy Building 6333 Route 298, E. Syracuse, NY 13057 braincny@gmail.com www.braincny@gmail.com

The CNY Brain Aneurysm Awareness Campaign offers education and support to patients, caregivers, family and friends affected by a brain aneurysm. This group meets from 6:30-8 p.m. on the third Monday of each month unless it falls on a holiday. Find them on Facebook.

CNY Celiacs Support Group

Town of Dewitt community Room 148 Sanders Creek Parkway East Syracuse, NY 3057 315-463-4616; 315-437-4117 (intake) jwyman1@twcny.rr.com www.cnyceliacs.org

This organization supports those with celiac disease. CNY Celiacs Support Group hold meetings, offers literature for those newly diagnosed, provides counseling on the gluten-free diet and hosts an annual walk-a-thon fundraiser and a bimonthly meeting. Call for meeting dates and times. No cost for services.

CNY Sensory Processing Disorder Parents Connections Group Beacon Baptist Church


4800 Route 31, Clay, NY 13041 315-247-4195 cnyspdparents@gmail.com www.cnyspdparents.com

CNY SPD Parent Connections is a support group for parents of children with sensory processing disorder and difficulties regardless of diagnosis. The organization hosts monthly meetings, offers guest speakers, and provides a chance for parents to share experiences and ideas that can help each other. Support group meets at 7 p.m. on the third Thursday of the month and locations vary. Free.

Depression Bipolar Support Alliance (DBSA) of Central NY Support Group

Transitional Living Services 420 E. Genesee St., Syracuse, NY 13202 315-428-9366 or 315-218-0805 dbsacentralnewyork@gmail.com www.dbsacentralnewyork.org

Central New York adult support group meets from 6:15-8 p.m. every Tuesday. This group is made up of people who experience symptoms of depression or bipolar disorder (formerly known as manic depression) and their supporters. This group provides educational information and peer support with the main purpose of creating a safe environment to share experiences and offer support.

Diabetes Support

Joslin Center and Juvenile Diabetes Research Foundation Upstate Medical University 90 Presidential Plaza, Syracuse, NY 13214 315-464-5726; 800 668-4536 www.upstate.edu/endo/healthcare/joslin

Monthly meetings. Join other children and families living with Type 1 diabetes; sponsored by Joslin Center and Juvenile Diabetes Research Foundation. Institute for Human Performance.

Down Syndrome Association of Central New York. P.O. Box 5, Manlius, 13104 dsaofcny@aolcom www.dsaofcny.org

Meetings, library access, special events and other support for adults living or working with a child with Down syndrome. Email for more information.

Empire State Lyme Disease Association, Inc.

Lyme Central New York Chapter Natur Tyme Community Room

Head & Neck Cancer Support Group of CNY

3160 Erie Blvd. East, Syracuse, NY 13214 315-200-6541 LymeCNY@gmail.com

Meets at 6:30 p.m. on the third Monday of the month.

EnMotion Support Group

522 Liberty St., Syracuse, NY 13204 315-652-9283

EnMotion offers amputees and their loved ones the opportunity to share thoughts, ideas and information. The group was formed in 2006 by local residents Mary Petrarca and Noel Dobbins. It meets at 6 p.m. on the second Tuesday of the month second Tuesday of every month, April through December (except August).

Epilepsy Parent/Family Network Support

1045 James St., Suite 270, Syracuse, 13203 1-877-214-7715 phunter@epilepsy-uny.org www.epiny.org

Connects parents of children with seizure disorders, allowing time for sharing, support, problem solving and networking. Call 315-477-9777 for meetings and times.

FEAT of CNY

51 Carousel Lane, Baldwinsville, NY 13027 E-mail: info@featofcny.org www.featofcny.org

Families for Effective Autism Treatment of CNY is a not-for-profit organization of parents and professionals founded to support families of children with autism spectrum disorders. Offers general support, fun events and awareness events training. To find out more, visit website or email at the above address.

Hearts and Homes Adoption Support Group

Salvation Army 749 S. Warren St., Syracuse, NY 13202 315-479-3616 (adoption process); 315479-1324 (business line) www.sasyr.org

Provides ongoing case management and support to adoptive families, therapeutic counseling for children and families in post adoption, monthly parent training and a bi-weekly parent support group. Adoption resource center offers free counseling, information, referrals and a resource library.

Upstate Cancer Center 750 Adams St., Syracuse, NY 13210 315-464-5819 Jenna Gardner at gardnerj@upstate.edu

Support for People with Oral Head and Neck Cancer and has recently been combined with the Laryngectomy Support Group. This group meets on third Wednesday of every month at 5:30 p.m. and offers free parking in the east garage.

HOPE Network

Northside Baptist Church 7965 Oswego Road, Liverpool, NY 13088 315-652-3160

A faith-based support group for families of children with special needs; services include meetings, family events, speakers, and HOPE Angels, a therapeutic movement and music group.

ICAN of Syracuse Support Group Women’s Info Center 601 Allen St., Syracuse, NY 13210 315-663-6725.

This is a local chapter of International Cesarean Awareness Network, which aims to prevent unnecessary cesareans through education, providing support for cesarean recovery and promoting VBAC. The group meets from 6:30- 8:30 p.m. on the third Tuesday of the month.

Laurie’s Hope Breast Cancer Support Program

YMCA of Greater Syracuse 340 Montgomery St., Syracuse, NY 13202 315-451-2562, ext. 209

www.syracuse.ymca.org/programssocial-responsibilitysocial-servicesbreast-cancer-support.html Laurie’s Hope is a breast cancer support program of the YMCA of Greater Syracuse. The program helps breast cancer survivors maintain health and well-being through the first year of their cancer survivor journey. Laurie’s Hope helps survivors regain the physical, emotional and social strength that a breast cancer diagnosis can take away and is offered at no cost to breast cancer survivors.

NAMI Syracuse, Inc.

917 Avery Ave., Syracuse, NY 13204 315487- 2085 namisyracuse@namisyracuse.org namisyracuse.org

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NAMI Syracuse, Inc. (National Alliance on Mental Illness) is a not-forprofit, self-help organization of active and concerned families and friends of people who suffer from depression/ bipolar disorder, serious and persistent psychiatric illness, most commonly; Schizophrenia, bipolar disorder (manic depression) and severe depression. NAMI Syracuse, Inc. is a grass roots, self-help, support and advocacy organization dedicated to improving the lives of families who have relatives with a brain disorder (mental illness). This includes the families of persons diagnosed with a mental illness, relatives and friends, mental health professionals, and all who share NAMI’s vision and mission. To find their support groups, go to namisyracuse.org/support-groups.

Ostomy Support Group

Marley Education Center, Room 327 765 Irving Ave., Syracuse, NY 13210 315-470-7300 www.crouse.org/health/resources/ support-groups

This support group is open to all people with ostomies, those contemplating ostomy surgery and interested family and friends. Free parking in the Marley garage. Meetings are held from 6:30-8 p.m. on the second Tuesday of the month.

Pink Therapy Breast Cancer Survivors Group Marley Education Center 765 Irving Ave., Syracuse, NY 315-472-2464

http://www.crouse.org/services/ breast-health-center/breast-cancer-support-group The first 30 minutes of the meetings are devoted to an appropriate exercise, which will differ each month and can be enjoyed by women at any level of physical fitness. Sessions will also include speakers on topics recommended by the members of the Pink Therapy Breast Cancer Support Group. Meets the fourth Tuesday of each month at 5:30 p.m. Free parking for attendees is available in the Marley Education Center garage (garage is beneath the building and entrance is located at the corner of Irving Ave. and University Place)

Recurrent and Metastatic Support Group Hematology Oncology Associates of Central New York

5008 Brittonfield Pkwy, Suite 700 E. Syracuse, NY 13057 315-634-5056 www.hoacny.com

This group offers support to individuals affected by a recurrent or stage four cancer. Meetings are from 4-5:30 p.m. on the first and third Wednesday of the month and are held in the Brittonfield office’s 3rd floor conference room. Note: If a holiday falls on a Monday, group is held the next day (Tuesday) at the same time and place. All HOACNY support groups are free and open to the public. Call for current meeting times and locations.

Stroke Support Group

Upstate Healthline Suite, Telergy Building 6333 Route 298, E. Syracuse, NY 13057 315- 464-2300

The Stroke Support Group offers education and support to patients, caregivers, family and friends affected by stroke. Meets from 5-7 p.m. on the third Monday of each month unless it falls on a holiday.

Tourette Syndrome CNY Support Group 315-635-6967 Contact: Becky Lunkenheimer twocor520@aol.com www.tsa-gnys.org

Meetings held from 7-9 p.m. on the third Tuesday of the month at Baldwinsville Public Library, 33 E Genesee St.

Unique Peerspectives Women’s Support Group 466 S. Salina St., Syracuse, NY 13202 315-475-1994 info@uniquepeerspectives.org www.uniquepeerspectives.org/

Unique Peerspectives is a Peer Support Center that promotes self-help and alternatives to the Mental Health System. The peer support group meets at 1 p.m. every Monday in a comfortable, non-threatening atmosphere. The center does NOT provide treatment, therapy, or emergency services. UP is a program of Transitional Living Services of Onondaga County, Inc.

Upstate Men to Men Prostate Cancer Support and Information Group Health Link / Oasis HealthLink Suite, First Floor 6333 Route 298, East Syracuse 315-464-5925 or 315-464-4426

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Jeanmarie Glasser at GLASSERJ@upstate. edu

Upstate Men to Men Prostate Cancer Support and Information Group helps men cope with prostate cancer by offering community-based education and support for patients and their family members. Meetings are held at 5 p.m. on the last Thursday of the month.

Witness Project of CNY Cancer Support Group

Southside Communication Center 2331 S. Salina St., Syracuse, NY 13202 315-435-3280 http://www.cancer.org/treatment/ supportprogramsservices/app/resourcedetail.aspx?resourceId=108895

The Witness Project is a program of the Cancer Services Program and provided by the Onondaga County Department of Health. The free support group will share special concerns that cancer survivors have in common, learn to regain control of our lives, meet others going through the same experience and fellowship. The primary focus is for women of color but any cancer survivor is welcome to attend the meeting. Meetings are held monthly; call for upcoming times and dates.

Transportation Services Agape Transportation

1414 Grant Blvd., Syracuse, NY 13203 315-425-0547

Offers transportation Monday-Friday for individuals that need assistance and may not be able to afford public transportation or other alternatives. Transports agency Homecare Staff and clients with disabilities in the community.

Band Aid Personal Care Service

156 W. Matson Ave., Syracuse, NY 13205 315-863-6938 bandaid609@yahoo.com www.facebook.com/pages/Band-AidPersonal-Care-Ser-Transport/

Provides medical transportation to clients who are ambulatory but who require some assistance due to physical or cognitive difficulties. Prefers 24-hour notice. Eligibility: Any age. Call directly or call Medicaid Transport at 315-7017500 and request Band Aid Personal Care Service. Small fee or Medicaid-eligibility.


Oswego County Opportunities

OCO Transportation Division 74 Pierce Drive, Fulton, NY 13069 315-598-4713 www.oco.org/transportation Call-N-Ride 1-800-484-3287; 315-598-1514

Curb-to-curb transportation Monday-Friday for the elderly and persons with special needs for medical, social or personal business within Oswego County. Individuals and other general public may use the service when public transportation is not readily available in their area. This service can be used for medical, social, or personal business. Medicaid transportation 1-855-733-9395

OCO is a certified provider of Medicaid transportation. The number connects callers with Medical Answering Services, (MAS) a call center that that now handles Medicaid eligibility requirements and schedules transportation requests for Medicaid recipients. Oswego County Public Transportation (OPT) 315-598-4713

OCO Transportation provides fixedroute service throughout the entire county with route deviation available with 24-hour advance reservation. Demand response service is available with three business days advance reservation. Monthly passes, tokens and other reduced fares available. Services provided Monday through Friday. All public routes are wheelchair accessible.

DAV Van (Disabled American Veterans)

Oswego County Department of Motor Vehicles State Route 481, Fulton, NY 13069 Onondaga County 800 Irving Ave., Syracuse, NY 13210 315-425-4352 www.syracuse.va.gov

Medical transportation for veterans: Any honorably discharged veteran may avail themselves of this free service by calling 425-4352 during the hours of 8 a.m. and 2 p.m. Must have 48 hours minimum notice to schedule a ride to either the VA Medical Center in Syracuse or to the Seneca Hill Outpatient Clinic.

Catholic Charities

Onondaga County Salina Civic Center 2826 Lemoyne Ave., Mattydale, NY 13211 315-424-1810

www.ccoc.us

Transportation services for seniors are provided through Area North Transportation Services (ANTS) to seniors older than 60 who live in the towns of Salina and Clay. Seniors may request rides to medical, shopping and senior nutrition sites. It is recommended to call as far in advance as possible. There is no fee for this service, but donations are accepted.

CENTRO Call-a-Bus

Auburn 315-253-5765 Syracuse 315-442-3400 Oswego 315-342-4400 www.centro.org

6275 Lyons St., E. Syracuse, NY 13057 800-227-2345 www.cancer.org

Medical Answering Services, LLC 375 W. Onondaga St. #15 Syracuse, NY 13202 315-701-7500; 315-299-2775 (business line) info@medanswering.com www.medanswering.com

Provided through the American Cancer Society, this free ambulatory cancer patients with ground transportation to and from cancer treatment. Rides are dependent on volunteer driver availability. In Central New York, serves Herkimer, Jefferson, Madison, Oneida, Onondaga, Oswego counties. Patients must be traveling to an appointment required to begin or complete cancer treatment, or to an appointment for complementary therapy during cancer treatment. Patients must be ambulatory, able to walk unassisted to and from the vehicle, or have an accompanying caregiver to assist. Call for eligibility and further details.

Vocational / Job Training

Provides Medicaid transportation management. Arranges all non-emergency Medicaid transportation for eligible Medicaid recipients, except for individuals enrolled in a Medicaid managed care program. Qualifying Medicaid recipients can call to schedule a ride.

Medical Transportation

819 S. Salina St., Syracuse, NY 13202 315-476-7921 www.schcny.com/index.php

Provides transportation to any of the Syracuse Community Health Center clinics for anyone who is not Medicaid eligible. No fee.

421 Montgomery St. Civic Center, 10th Floor Syracuse, NY 13202 315-435-2815

Provides transportation to disabled individuals unable to leave their homes without assistance and who cannot use existing transportation services such as Call-A-Bus. Transportation provided by Able Medical Transportation. Eligibility: A signed doctor’s statement that the individual is unable to use other means of transportation is required because of their disability.

Road To Recovery

Call-A-Bus is a public, ride-sharing transportation service of the Central New York Regional Transportation Authority. Call-A-Bus is a para-transit service providing origin-to-destination trips to eligible people with disabilities who would otherwise use Centro buses if it were not for their disabilities. CallA-Bus is provided under the criteria set forth by the Americans with Disabilities Act (ADA) of 1990.

Outbound Transportation Program

Call to schedule rides – Able Transportation: 315-472-3393 www.ongov.net/DSS

ACCES-VR

Syracuse District Office 333 E. Washington St., Room 230 Syracuse, NY 13202 315-428-4179 or 1-800-782-6164 www.acces.nysed.gov/vr

Serving Cayuga, Cortland, Jefferson, Madison, Onondaga, Oswego, Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR) provides vocational counseling and rehabilitation services that result in successful employment outcomes for individuals with disabilities and their employers.

Aurora of Central New York Adult Employment Services 518 James St., Suite 100 Syracuse, NY 13203 315-422-7263; TDD: 315-422-9746 auroracny@auroraofcny.org www.auroraofcny.org

2016 CNY Healthcare Guide - 79


Provides job readiness, job development, placement, on-the-job training, and long-term support for individuals with sensory loss who are seeking employment. Eligibility: Individuals aged 21 years and older with hearing or visual impairments. Free.

ARISE Employment Programs 315-671-3083 dklock@ariseinc.org, Darlene Klock, Employment Services Manager www.ariseinc.org

Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR) offers access to a full range of employment and independent living services that may be needed by persons with disabilities through their lives. Through its administration of vocational rehabilitation and independent living programs, VR coordinates policy and services relating to: transition services, vocational rehabilitation; independent living services; and business services. Serves Onondaga, Oswego Madison, Cayuga and Seneca counties.

CNY WORKS INC.

960 James St., First floor Syracuse, NY 13203 315-473-8250 info@cnyworks.com www.cnyworks.com

CNY Works is a local, nonprofit corporation, focusing on Central New York, which receives federal funding through the Workforce Investment Act of 1998. Within Central New York, CNY Work’s mission is to provide a single point of entry for workforce information – bringing businesses, job seekers, and training providers together with the goal of providing skilled workers for every business and employment for every job seeker.

Monarch Training Program

600 S. Wilbur Ave., Syracuse, NY 13204 315-476-7441 webinfo@arcon.org www.arcon.org

Provides employment opportunities and training to people with developmental disabilities while serving the needs of the business community. Provides individualized services designed to empower persons with developmental disabilities to choose and achieve their vocational goals in a supportive environment. Eligibility: Adults age 18 years or older with a developmental disability. Free.

Onondaga County Employment Services

vices include screening and assessment, job development, intensive training, and extensive services once established at a job. No fees with Medicaid Waiver.

Provides a broad range of services to the general public, including referral of applicants to appropriate job openings listed by employers. Offers a resource area, which includes a bank of terminals and PC’s available for the public to use to search for job openings throughout NYS and the nation. A community service directory is available for use and makes referrals to a variety of public agencies in the Onondaga County area. Eligibility: Individuals 16 years of age and older. No fees.

Veterans Wellness and Recovery Center (VWRC)

443 N. Franklin St., Syracuse, NY 13204 315-473-8250 www.labor.state.ny.us

Oswego Industries, Inc.

7 Morrill Place, Fulton, NY 13069 598-3108 info@oswegoindustriesinc.org www.oswegoindustriesinc.org

1031 E. Fayette St., Syracuse NY 13210 315-425-4445 www.syracuse.va.gov

Provides services to Veterans with psychiatric conditions in need of vocational rehabilitation. Eligibility: Veterans with psychiatric condition in need of vocational rehabilitation.

Vocational Rehabilitation 410 S. Crouse Avenue Syracuse, NY 13210 315-470-8300 monikataylor@crouse.org www.crouse.org

Oswego Industries, Inc. is a private, not-for-profit Community Rehabilitation Program. It has been providing programs and services to adults with disabilities since 1968. People whose disabilities preclude entry into competitive employment or individual living are aided through its Pre-Vocational and Vocational Habilitation Services. Also provided are vocational assessment; training to prepare an individual for employment; paid work experience; provides vocational evaluation, sheltered workshop experience, Medicaid coordination, family support, crisis intervention, information and referral services are also offered.

Vocational and rehabilitation therapists/activities counselors provide vocational education, assessments, job seeking strategies, resume/job application skills, and other work-readiness opportunities in individual and group settings. Eligibility: Individuals involved in the Crouse Chemical Dependency Programs.

Rehabilitation Department / Vocational Services

Offers painting, landscaping, weather stripping, and minor repairs for homeowners in need.

620 Madison St., Syracuse, NY 13210 315-426-5900 HUTCHINGSPC@Omh.ny.gov www.omh.ny.gov/omhweb/facilities/ hupc/facility.htm

Provides supported employment program. Offers some on-site job training opportunities. Eligibility: Individuals with a mental health diagnosis who want to re-enter the workforce. Free.

Supports for Employment – Liberty Resources

1065 James St., Syracuse, NY 13203 315-425-1004 info@liberty-resources.org www.liberty-resources.org

Provides employment opportunities for individuals with disabilities. Ser-

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Volunteering A Brush with Kindness

P.O. Box 5255, Oswego, NY 13126 315-751-4663 abwk@oswegohabitat.org www.oswegohabitat.org

Eligibility: Individuals who cannot perform the necessary home repairs due to age, illness, or disability, meet income guidelines, and are willing to partner with Habitat to perform the work.

AARP

6726 Townline Road, Syracuse, NY 13211 315-454-0104 officeonchaarp@gmail.com www.local.aarp.org/syracuse-ny

Provides programs that involve community projects, recreation and trip opportunities, discounts, volunteer opportunities, health and other legislation advocacy, driving safety, employment, and a local newsletter.


Boys and Girls Club of Syracuse

2100 E. Fayette St., Syracuse, NY 13224 315-472-6714 tdee@bgcsyracuse.org www.bgcsyracuse.org

Offers youth development programs and services. Volunteer opportunities available.

Child Life Play

Pediatric Hematology/Oncology Department 750 E. Adams St., Syracuse, NY 13210 315-464-7547 www.cnyronaldmcdonaldhouse.org

Operates year-round programs and activities for inpatient and outpatient children. Eligibility: Children involved in ongoing inpatient and/or outpatient medical services Call for volunteer duties available.

Oswego State University Center for Service Learning and Community Service 145 Marano Campus Center (The Compass) SUNY Oswego, Oswego, NY 13126 312-5360 www.oswego.edu

Gives student volunteers a chance to get involved with programs such as Adopt-A-Grandparent, Mentor Oswego, Red Cross Club and Habitat for Humanity.

Retired Senior Volunteer Program (RSVP)

Cayuga County Boyle Center 149 Genesee St., Box 5, Auburn, NY 13021 315-255-1733 www.auburnny.gov Onondaga County (through Catholic Charities) 1654 W. Onondaga St., Syracuse, NY 13204 315-424-8262 www.ccoc.us/volunteer Oswego County 103 Rich Hall SUNY Oswego, Oswego, NY 13126 315-312-2317 www.oswego.edu/about/centers/obcr/ rsvp.html

RSVP serves to encourage and foster the development and maintenance of volunteer opportunities that engage, support and enhance the lives of Americans 55 and older. RSVP volunteers serve through schools, day care

centers, police departments, hospitals and other nonprofit and public organizations to help meet critical community needs. Hours are flexible, supplemental insurance is offered while on duty and on-the-job training provided from the agency or organization where volunteers are placed.

Long Term Care Ombudsman Program

2 Empire State Plaza Albany, NY 12223 1-800-342-9871 www.aging.ny.gov Cayuga County Ombudsman Dorothy Dunn ddunn@ariseinc.org 315-255-3447, ext. 320 Madison County Ombudsman Carole Kyer carole.kyer@aging.ny.gov 518-549-8944 Onondaga and Oswego Counties’ Ombudsman Alan Bechard Alan.bechard@aging.ny.gov 518-486-2724

The Long Term Care Ombudsman Program (or LTCOP) is a federal advocacy program dedicated to protecting people living in long term care facilities. In New York State, the Office for the Aging operates LTCOP through its Office of the State Long Term Care Ombudsman. The State Ombudsman supervises Substate Ombudsman Coordinators who serve all communities throughout the state. Sub-state Ombudsman programs are sponsored either by area agencies on aging or other qualified organizations.

VolunteerCNY.org

CNY’s Regional Volunteer Center 518 James St., P.O. Box 2129 Syracuse, NY 13220 35-428-3028; 315-428-2230 www.volunteercny.org

VolunteerCNY.org is the hub for volunteer activity across the Central New York region. Their virtual volunteer center serves Cayuga, Cortland, Madison, Onondaga and Oswego counties. Driven by United Way of Central New York, the site collaborates with a network of United Way affiliates and local partners to provide volunteers and resources to the community. Search its regional database of volunteer opportunities all on one site.

Women’s Services Family Planning Service

428 W. Onondaga St., Syracuse, NY 13202 435-3295 hljreil@ongov.net

Family Planning Service provides low or no cost reproductive health services to teens, women and young men at three locations in the Syracuse area. Clinics are located on the near-west side of Syracuse, North Syracuse and downtown in the Civic Center. Appointments are available six days/week, days and evenings, depending on location. Services include reproductive health exams, a variety of birth control methods, rapid HIV testing, STD testing and treatment, walk-in pregnancy testing with non-directive options counseling, as well as free emergency contraception and condoms. Health educators are available for educational presentations in the community. Services are provided on a sliding fee scale and most insurance is accepted. Assistance with applications for NYS Family Planning Benefit Program and presumptive Medicaid for pregnancy is provided. FPS is a joint project of the Syracuse Model Neighborhood Facility and the Onondaga County Health Department.

University OB-GYN Associates Inc. 725 Irving Ave., suite 600 Syracuse NY 13210 315 464 5162 www.upstate.edu/obgyn/healthcare/ index.php

Professionals at University OB-GYN Associates provide obstetrical and gynecological healthcare at many different stages of women’s lives for many different reasons. More than expert clinicians, the physicians in the department are dedicated, caring people who practice with the highest professional regard for each patient. Sensitive and accessible, they work with referring physicians in an atmosphere of cooperation to maximize and protect patients’ health and comfort. The result is a highly supportive environment for patients and their families. As medical school faculty, our physicians work on the cutting edge of patient care, research, and education and enjoy national and international reputations as scholars, teachers, and healers. The department of OBGYN includes uniquely qualified physicians dedicated to providing women with their best choice for comprehensive, expert, and personal women’s healthcare.

2016 CNY Healthcare Guide - 81


AD INDEX Acu-Care.............................................................................86 Advanced Hearing Aid Center.............................. Wrap AMP Urology.....................................................................31 Arise.....................................................................................27 Auburn Community Hospital................................ Wrap Bassett Healthcare Network........................................33 Brighton Physical Therapy............................................28 Bruce Stewart DDS..........................................................57 Cancer Services Program of Oswego.......................41 Central Sun Acupuncture.............................................43 CNY Family Care...............................................................43 CNY Physical Therapy and Aquatics.........................21 Conifer Park Alcohol & Drug Rehab..........................50 Contact Community Services ..................................23 dB Audiology Assoc........................................................48 DeRoberts Plastic Surgery............................................13 FamilyCare Medical Group, PC....................................15 Farnham Family Services..............................................23 Fidelis Care........................................................................... 3 Franciscan Companies-Lifeline...................................18 Franciscan Companies, Embracing Age.................33 Franciscan Health Support..........................................17 Health Wear Rental.........................................................51 Hematology/Oncology Associates of CNY.............55 Hospice of Central New York.......................................28

RESOURCES continued from page 5 New Justice Conflict Resolution Services Inc............................. 68 New Life Crisis Pregnancy Center.............................................. 71 New York State Commission for the Blind (NYSCB).................. 60 New York State HIV Counseling Hotline.................................... 65 New York State Office for the Aging........................................... 73 Next Step Program..................................................................... 60 NYS Justice Center for the Protection of People with Special Needs.......................................................... 60, 65 NYS Office of Parks, Recreation and Historic Preservation............................................................. 62 OCM-BOCES Children’s Village................................................. 55 Office for the Aging – Local Offices............................................ 73 Office of Temporary and Disability Assistance........................... 60 Onondaga County Department of Social Services..................... 65 Onondaga County Employment Services................................... 80 Onondaga County Health Department....................................... 63 Onondaga County Health Department-Early Intervention/Special Children’s Services............................... 60 Onondaga Healthy Families....................................................... 55 Ophelia’s Place........................................................................... 70 OPTIONS................................................................................... 71 Ostomy Support Group............................................................... 78 Oswego County Breastfeeding Coalition.................................... 49 Oswego County Health Department..................................... 63, 72 Oswego County Hospice............................................................ 64 Oswego County Opportunities ............................................. 41, 78 Oswego County Opportunities Cancer Services Program......... 52 Oswego Industries, Inc............................................................... 80 Oswego State University Center for Service Learning and Community Service........................................................ 81 Outbound Transportation Program............................................. 79 PACE (Program for All Inclusive Care for the Elderly)............... 73 Parent to Parent of New York State........................................... 60 Parents of Special Children........................................................ 60 Parkside Children’s Center......................................................... 56 Peace Inc. Energy & Housing..................................................... 66 Peace, Inc. Family Resource Centers........................................ 56 Person to Person – Citizen Advocacy Office.............................. 61

Hospice of Finger Lakes................................................19 JCC of Syracuse ...............................................................59 Laboratory Alliance of CNY..........................................57 Lake Ontario Prompt Care............................................49 LeMoyne College of Nursing................................. Wrap Loretto.................................................................................27 Mannion & Copani Attorneys .....................................54 Mauro-Bertolo Physical Therapy................................53 Medical Registry of CNY, Inc. ......................................46 Medicare Made Simple..................................................13 Mohawk Valley Health Systems .................................17 Multiple Sclerosis Resources of CNY .......................55 Nazareth College.............................................................45 Northern Oswego Health Services Inc. ...................36 Oasis.....................................................................................25 Onondaga Co. Health Dept. Family Planning ......59 Oswego County Hospice..............................................54 Oswego County OB/GYN..............................................43 Oswego County Opportunities..................................49 Oswego Health.................................................................15 Oswego Radiation Oncology......................................35 Prevention Network.......................................................36 Quality Dental Clinic......................................................47 Rome Memorial Hospital..............................................63 Salvation Army.................................................................18

Self-Direct....................................................................25, 61 Seniors Helping Seniors................................................61 Seniors Home Care Solutions.....................................37 Serving Seniors................................................................54 Smiles by Design.............................................................21 St. Camillus Health and Rehab Ctr............................34 St. Joseph’s Health............................................................. 2 St. Joseph’s Sleep Lab....................................................50 Syracuse Behavioral Health.........................................19 Syracuse Community Health Ctr................................45 Syracuse Orthopedic Specialists................................37 The Internal Med. Office of Paul Cohen M.D..........47 TobaccoFreeNYS.org........................................................ 7 Total Care.............................................................................. 9 Tully Hill Clinical Dependency....................................50 United Healthcare..................................................... Wrap University OB/GYN Associates....................................51 Upstate Orthopedics......................................................34 Upstate Spinal Decompression..................................31 Upstate Yoga Institute...................................................53 VNA Homecare.................................................................41 Westminster Manor........................................................46 William A. Graber, MD, PC.............................................48

Pink Therapy Breast Cancer Survivors Group........................... 78 Pioneer Homes Coffee House.................................................... 73 Planned Parenthood of the Rochester/Syracuse Region........... 71 Post Cana Hope for Bereaved.................................................... 47 Pregnancy and Loss Support (PALS)......................................... 47 Pregnancy Care Center.............................................................. 71 Pregnancy Care Center of Cayuga County................................ 72 Prevention Network.............................................................. 63, 76 Prevention Network – Parenting Programs................................ 56 Prevention Services.................................................................... 63 Project Adapt (at Enable)........................................................... 62 Project ROSE – PEACE, Inc...................................................... 74 Quality Family Dentistry.............................................................. 57 REACH CNY, Inc........................................................................ 72 Recurrent and Metastatic Support Group................................... 78 Rehabilitation Department / Vocational Services....................... 80 Retired Senior Volunteer Program (RSVP)................................ 81 Road To Recovery...................................................................... 79 Ronald McDonald House Charities of CNY................................ 67 Salvation Army........................................................................... 41 Salvation Army Emergency Family Crisis Hotline...................... 65 Salvation Army Emergency Family Shelter................................ 67 Salvation Army Women’s Shelter............................................... 67 Sarah House............................................................................... 67 Sassy Survivors.......................................................................... 52 Scleroderma Foundation / Tri-State, Inc. Chapter...................... 44 Self-Direct Inc............................................................................. 61 Senior Camping.......................................................................... 74 Senior Citizen Hotline................................................................. 74 Senior Farmers Market Coupon Program.................................. 74 Seniors Helping Seniors............................................................. 74 Services to Aid Families............................................................. 67 Shape-Up Program..................................................................... 74 SNAP (Supplemental Nutrition Assistance Program)................. 70 Speakers Bureau – New Hope Family Services......................... 72 Special Olympics – Central New York Region........................... 62 St. Joseph’s Seniors – St. Joseph’s Church............................... 74 State Child Abuse and Maltreatment Register........................... 65 Stroke Support Group................................................................. 78 Sudden Infant and Child Death Resource Center...................... 47 Suicide Prevention...................................................................... 65 Supports for Employment – Liberty Resources.......................... 80 Surrogate’s Court Clinic........................................................ 69, 74

Syracuse Behavioral Health Care.............................................. 76 Syracuse Community Health Center.......................................... 56 Syracuse Huntington Disease Support Group............................ 47 Syracuse Jewish Family Services........................................ 56, 74 Syracuse Model Neighborhood Facility, Inc. ....................... 56, 70 Syracuse Orthopedic Specialists, PC......................................... 70 Syracuse Teen Challenge.......................................................... 67 The Breastfeeding Café.............................................................. 48 The Butterfly Club....................................................................... 44 The Cayuga County Community Health Network....................... 63 The Saint Agatha Foundation..................................................... 52 Tobacco Free Network (TFN)..................................................... 63 Total Care................................................................................... 68 Tourette Syndrome CNY Support Group.................................... 78 Transformation Emergency Shelter............................................ 67 Transitional Apartment and Parenting Center (TAPC)............... 67 Tully Hill Chemical Dependency Treatment Center.................... 76 Unique Peerspectives Women’s Support Group........................ 78 University OB/GYN Associates Inc............................................. 81 Upstate Men to Men Prostrate Cancer Support and Information Group........................................................... 78 Upstate New York Eating Disorder Service Nutrition Clinic....................................................................... 70 Upstate New York Poison Center............................................... 65 Upstate Orthopedics................................................................... 70 Vera House........................................................................... 65, 67 Veterans Wellness and Recovery Center (VWRC).................... 80 VNA Homecare........................................................................... 64 Vocational Rehabilitation............................................................ 80 VolunteerCNY.org...................................................................... 81 Weatherization Assistance Program (WAP)............................... 66 Weatherization Referral Assistance Program (WRAP).............. 74 Whole Me Inc.............................................................................. 61 WIC Program of Onondaga Healthy Families............................ 49 Witness Project of CNY Cancer Support Group......................... 78 Woman, Infants and Children (WIC) Breastfeeding Counseling Program - Oswego...................... 50 Women Infants and Children (WIC)............................................ 70 Women Infants and Children (WIC) – Madison-Herkimer Counties................................................................................ 49 YMCA Senior Housing................................................................ 74 Youth & Teen Afterschool .......................................................... 56 Youth Advocacy Program (YAP) ............................................... 56

82 - 2016 CNY Healthcare Guide


PREPARE FOR A FUTURE IN HEALTH CARE AT LE MOYNE COLLEGE

> Nursing

• Dual Degree: Associate and bachelor’s degrees in four years • Accelerated Dual Degree Program: Associate and bachelor’s degrees in 18 months for those with a bachelor’s in a field other than nursing • Bachelor of Science (RN-BS) • RN to Master of Science certificate • Bachelor of Science to Master of Science Bridge Program (BS-MS) • Master of Science and Post-Graduate Certificates • Nurse Education • Informatics • Nurse Administration • Family Nurse Practitioner (315) 445-5435 | Nursing@lemoyne.edu

> Physician Assistant Studies Master of Science

(315) 445-5444 PhysAssist@lemoyne.edu

> Madden School of Business Graduate-Level Certificates • Health Care Leadership • Health Information Systems (315) 445-4786 madden@lemoyne.edu Undergraduate-Level Certificate • Health Information Systems (315) 445-4141 ceinfo@lemoyne.edu

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lemoyne.edu

> Le Moyne College

| 1419 Salt Springs Road | Syracuse, NY 13214-1301


SPECIALIZED

MMS

HEALTHCARE FOR ALL for more information on our doctors and services go to

www.auburnmedicalservices.com NEUROLOGY SERVICES OF AUBURN Ijaz Rashid, MD Karen Odrzywolski, MD

AUBURN REGIONAL DIABETES & ENDOCRINOLOGY Steven Zygmont, MD Matthew Kertesz, RN, CDE, CDN

17 E. Genesee Street, Suite 101 Auburn, NY 315-252-7434

Health Central 37 West Garden Street, Suite 201 Auburn, NY 315-567-0777

SURGICAL SERVICES OF AUBURN David Okolica, MD, FACS, FASMBS Alan Sherburne, MD 77 Nelson Street, Suite 130 Auburn, NY 315-253-1832

AUBURN GASTROENTEROLOGY Henry M. Klotz, MD Jean Miles, R-PAC 17 E. Genesee Street, Suite 101 Auburn, NY 315-253-5151

AUBURN PRIMARY CARE Demetra Vounas, MD Adam Duckett, DO Linda Lupo, FNP

AUBURN ORTHOPAEDIC SPECIALISTS Thomas Smallman, MD Kathi F. Teixeira, MD Herbert Kunkle Jr., MD Ronald S. DeThomas, MD Kristy Ventura MSN, FNP, BC Jennifer Ryfun, NP Jeremy Rose, PA-C PODIATRY

Eric Muhm, DPM 77 Nelson Street, Suite 120 Auburn, NY 315-252-7559

Health Central 37 West Garden Street, Suite 201 Auburn, NY 315-567-0777

PINNACLE BONE & JOINT Frederick Kaempffe, MD Sam Bean, FNP Alan Ipson, R-PAC

AUBURN PULMONARY & SLEEP MEDICINE Rajesh Rao, MD Emily Wilson, NP

77 Nelson Street, Suite 130 Auburn, NY or

77 Nelson Street, Suite 240 Auburn, NY 315-252-8838

AUBURN EARS, NOSE & THROAT SERVICES Jonathan Cryer, MD Ashutosh Ruparelia, MD 77 Nelson Street, Suite 240 Auburn, NY 315-255-3300

AUBURN MEMORIAL MEDICAL SERVICES

Where Our Patients Come First

4425 Old Ridge Road, Suite 100 Williamson, NY 14589 315-589-2800

UPSTATE UROLOGY OF AUBURN Ryan Sidebottom, DO 17 E. Genesee Street, Suite 303 Auburn, NY 315-567-0555

AUBURN OBSTETRICS & GYNECOLOGY Loren Van Riper, MD Donald Calzolaio, MD Tanya Paul, MD Mary Lou Chappell, CNM Meghan Baier, CNM Marge Tracy, CNM Martha Linder, CNM 143 North Street, Auburn, NY 315-252-5028 or 24 State Street, Seneca Falls, NY 13148

The only Obstetrics practitioners delivering at ACH’s brand new maternity wing! Virtual tour of the new Stardust Community Birthing Center on www.auburnhospital.org


auburn cOmmuniTy HOsPiTal PrOviding HealTHcare excellence 24/7 emergency care aT acH - 255-7011 urgenT care Walk-in for non-emergent care, seven days a week

Finger Lakes MedicaL care 303 Grant Avenue call 258-7100 HOURS M-F 8am-5pm Weekends 8am-5pm

Urgent MedicaL care oF skaneateLes Route 20, Skaneateles call 685-(WeLL)9355 HOURS M-F 8am-8pm Weekends 8am-6pm

cOmPreHensive diagnOsTic imaging services - 255-7261

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6 labOraTOry service cenTers - 255-7023 surgical services, inPaTienT & OuTPaTienT - 255-7011 Orthopedic, General Surgery, OBGYN, Bariatrics

sTrOke care - 255-7011

A New York State Department of Health designated Stroke Center

sleeP services - 255-7341

A nationally accredited center with a range of services in a private, hotel-like setting

bariaTric PrOgram - 255-7036

Finger Lakes Bariatric Program, nationally accredited, designated Bariatric Center of Excellence

ObsTeTrics-gynecOlOgy - 255-7381

Including our brand new award winning, Stardust Community Birthing Center

reHabiliTaTiOn services - 255-7241

A complete range of inpatient and outpatient including: Physical Therapy, Occupational Therapy, Hand Therapy, Speech Therapy

NEW HOURS FOR YOUR CONVENIENCE

Outpatient Physical Therapy Hours are as follows: Monday Tuesday Wednesday Thursday Friday

www.auburnhospital.org

7:00am-7:00pm 8:30am-5:30pm 7:00am-7:00pm 8:30am-6:30pm 7:00am-7:00pm

17 Lansing Street, Auburn NY, 13021 315-255-7011


Neuropathy and Pain Expert www.AcupunctureCenterUSA.com Integrated and Personalized Medical Acupuncture Rui Wang, LAC, MD of China

Our Philosophy of Care: Seek the Causes and Remove the Roots of the Disease for Cure Experienced in both Western Medicine & Traditional Chinese Medicine

7TH GENERATION RUI WANG, LLC Acu-Care Acupuncture Center

7TH GENERATION PAINLESS ACUPUNCTURE CAN WORK FOR YOU! Ancient Wisdom and Modern Medicine

CLINICALLY PROVEN TO BE SAFE AND EFFECTIVE Ask for professional, confidential and personalized consultation before any treatment.

Northeast Medical Center, Suite 209

4000 Medical Center Dr., Fayetteville, NY 13066 Tel1:315-329-7666; Tel2: 315-378-5556; Tel3: 607-798-7680; Tel4: 607-372-2082 www.AcupunctureCenterUSA.com ACCEPTING MOST INSURANCES

A LIFE CHANGING MEDICINE, MOVING MEDICINE FORWARD


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