2012 CNY Healthcare Guide by In Good Health: CNY's Healthcare Newspaper

Healthcare Guide

Central Cent ral New Y York ork

2012

Leaders in Healthcare • Hospital Proﬁles Trends • Nonproﬁt Organizations PLUS: RESOURCE DIRECTORY

Published by In Good Health, CNY’s Healthcare Newspaper. www.CNYhealth.com

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D I S C O V E R

T H E

W O R L D

W I T H I N

2012 CNY’s Healthcare Guide - 3

INSIDE Trends ______________________

6-11

• New Generic Medicines to Hit the Market in 2012 • Why Greek Yogurt Has Become the Latest “Must-Eat” Food • CancerConnects: Providing the Extra Help to Cancer Patients

Leaders in Healthcare ________

12-24

Proﬁles of CEOs, Administrators, Professionals

Check-up _______________________ 26-27 • Know the 10 Warning Signs of Alzheimer’s Disease

Hospital Procedures __________

28-32

• Information on 16 procedures conducted in 18 hospitals in the greater Central New York region

Hospital Stats _______________

34-54

• A list of 16 hospitals in the region: Where they are, what they do, how many physicians they have.

Resources ___________________

58-80

• List of support groups, nonproﬁts, health-related agencies and more

Advertisers

_____________________________ 82

• List of advertisers

HOSPITAL LOCATOR Auburn Memorial Hospital _______________________________________ 28, 34 Bassett Healthcare Network – Bassett Medical Center ____________________ 35 Clifton Springs Hospital _________________________________________ 28, 36 Community Memorial______________________________________________ 29 Cortland Regional Center _______________________________________ 29, 37 Crouse Hospital _______________________________________________ 29, 37 F. F. Thompson Hospital ___________________________________________ 29 Faxton St. Luke’s Healthcare – Faxton Division ______________________ 30, 40 Faxton St. Luke’s Healthcare – St. Lukes Division ____________________ 30, 40 Finger Lakes Health ___________________________________________ 30, 41 Little Falls Hospital ____________________________________________ 30, 41 Newark-Wayne Community _________________________________________ 31 Oneida Healthcare_____________________________________________ 31, 42 Oswego Health _______________________________________________ 31, 43 Rome Memorial Hospital ________________________________________ 31, 45 St. Elizabeth Medical Center _____________________________________ 32, 46 St. Joseph’s Hospital Health Center _______________________________ 32, 49 Syracuse VA Medical Center ________________________________________ 52 Upstate University Hospital ______________________________________ 32, 53 Upstate University Hospital at Community General ___________________ 32, 55 4 - 2012 CNY’s Healthcare Guide

Central New York Healthcare Guide is published every year by In Good Health–CNY’s Healthcare Newspaper.

2012 Healthcare Guide

Editor & Publisher: Wagner Dotto Associate Editor: Lou Sorendo Resources Listing: Deborah Jeanne Sergeant Writers: Aaron Gifford, Deborah Jeanne Sergeant Advertising: Jasmine Maldonado, Marsha K. Preston, Tracy DeCann Layout Design: Chris Crocker Ofﬁce Manager: Laura J. Beckwith Proofreading: Shelley Manley

Single copies: $20 Free to Subscribers to In Good Health - CNY’s Healthcare Newspaper and 55 Plus Magazine Mailing Address: P.O. Box 276, Oswego, NY 13126 Phone: (315) 342-1182 Fax: (315) 342-7776 Website: CNYhealth.com Email: Editor@cnyhealth.com All contents copyrighted © 2011. All rights reserved. No part of this publication may be reproduced in any manner without the express written consent of the publisher. Content updated in November 2011.

L O C AT O R RESOURCES ACCES - Adult Career & Continuing Education Services....66 Adelphi New York Statewide Breast Cancer Hotline and Support Program ...........................................76 Adolescent Pregnancy Prevention and Services.................58 AIDS Community Resources ...............................................69 Alcoholics Anonymous – Syracuse Service Center .............59 Alzheimer’s Association of Central New York ......................69 American Cancer Society ....................................................69 American Diabetes Association ..........................................69 American Heart and Stroke Association ..............................69 American Lung Association of New York State....................69 American Red Cross of Central New York ..........................70 American Red Cross—Madison-Oneida Chapter................69 Arbor House-Chemical Dependency Program ...................60 ARC of Onondaga County ...................................................64 ARC of Oswego County ......................................................64 ARISE of Oswego County ...................................................64 ARISE of Syracuse ..............................................................64 Arthritis Foundation, Central New York Chapter ..................70 Associates for Women’s Medicine .......................................79 Association ..........................................................................69 At Home Independent Living ...............................................73 AURORA of Central New York.............................................64 Bienestar Bilingual ..............................................................63 Brain Injury Association of NYS ..........................................64 Breast-Feeding Peer Counseling Support Group ...............78 C.H.A.D. ..............................................................................60 Cancer Information Service .................................................76 Catholic Charities of the Finger Lakes.................................61 Catholic Charities Onondaga County ..................................61 Catholic Charities Oswego County ......................................61 Cayuga Community Health Network ...................................76 Cayuga County Health and Human Services .....................62 Cayuga County Long-Term Care Access Ofﬁce ..................73 Central New York Developmental Services .........................64 Central New York Eye and Tissue Bank ..............................68 Centre Syracuse, L.L.C. ......................................................58 Chemical Dependency Treatment at Crouse ......................60 Christopher Community .......................................................73 Clover Corner Senior Program ...........................................70 CNY Bleeding Disorders Association ..................................64 Commission for the Blind and Visually Handicapped .........64 Community Action of Madison County Community Action Partnership ............................................................76 Community Options .............................................................64 Conifer Park Clinic ...............................................................60 County of Oswego Council on Addiction ...........................59 County of Oswego Council on Addiction .............................60 Crouse College of Nursing ..................................................72 Cystic Fibrosis Foundation CNY Chapter ............................70 Department of Social Services, Madison County ................62 Department of Social Services, Onondaga County .............62 Department of Social Services, Oswego County.................62 Domestic Violence Hotline...................................................77 Early Childhood Direction Center ........................................65

Embracing Age ....................................................................73 Enable .................................................................................65 EnMotion Support Group .....................................................61 Exceptional Family Resources ............................................65 Finger Lakes Eye and Tissue Bank .....................................68 Finger Lakes Radiation Oncology Center............................61 Food Allergies: Coping, Educating and Supporting .............77 Franciscan Lifeline...............................................................67 Friends of Oswego County Hospice ....................................68 Hematology Oncology Associates of CNY ..........................61 Hillside Children’s Center ....................................................62 Hope for Bereaved ..............................................................77 Hope for Bereaved Support Group-Oswego .......................77 Hope for Heather .................................................................61 Hospice of CNY ...................................................................68 Hospice of CNY Grief Services ...........................................63 Hospice of the Finger Lakes ................................................68 Hospitals Home Health Care ...............................................67 Jewish Family Services .......................................................74 Laboratory Alliance of Central New .....................................68 Ladies Home of Oswego .....................................................74 Learning Disabilities Association of CNY.............................70 Leukemia and Lymphoma SocietyWestern and CNY Chapter ...............................................70 Lifeline ................................................................................74 Loretto .................................................................................74 Loretto Daybreak ................................................................74 Loretto Senior Housing ........................................................74 Lupus Alliance of America-Upstate New York Affiliate .........70 Lupus Foundation of Mid and Northern New York ...............70 Madison County Council on Alcohol and Substance Abuse — Bridges ............................................60 Make-A-Wish Foundation of CNY .......................................65 MAMI Community ...............................................................68 March of Dimes Birth Defects Foundation ...........................70 Meals on Wheels – Syracuse Office....................................70 Medicare ..............................................................................74 Mental Health Association of Onondaga County ................65 Mental Health Association of Oswego County.....................66 Multiple Sclerosis Resources of CNY ..................................71 Muscular Dystrophy Association..........................................71 National Kidney Foundation of CNY ....................................71 National Runaway Switchboard...........................................62 Nazareth College .................................................................72 New Hope Family Services .................................................62 New Life Crisis Pregnancy Center.......................................80 New York Chiropractic College ............................................72 New York State HIV ............................................................78 NYS Commission on Quality Care and Advocacy for Persons with Disabilities..............................................66 Office for the Aging, Cayuga County ...................................75 Office for the Aging, Madison County ..................................74 Office for the Aging, Onondaga County ...............................75 Office for the Aging, Oswego County ..................................75 Office of Temporary and Disability Assistance.....................66 Onondaga County Health Department Early Intervention / Special Children’s Service .........................66 Onondaga County Medical Society .....................................71

Opportunities Health Ctr. .....................................................58 Options for Independence ...................................................66 Oswego County ..................................................................58 Oswego County Opportunities.......................................58, 62 Oswego Industries, Inc. .......................................................66 Oswego State University, Center for Service Learning and Community Services ..................................78 PACE CNY .........................................................................75 Parent to Parent of New York State ....................................66 Parents of Special Children .................................................66 Parkinson’s Support Group of Syracuse .............................78 Person to Person — Citizen Advocacy Ofﬁce .....................66 Planned Parenthood of the Rochester/Syracuse Region ....58 Planned Parenthood of the Rochester/Syracuse Region ....80 Pregnancy Care Center .......................................................79 Prevention Network .............................................................60 Prevention Network .............................................................71 Quest Diagnostics, Inc.........................................................68 REACH CNY .......................................................................58 Rehab Technologies of Syracuse ........................................72 Retired & Senior Volunteer Program— Madison County.....78 Retired & Senior Volunteer Program—Onondaga County ..78 Ronald McDonald House Charities .....................................71 Salvation Army Family Services Department .....................62 Sarah House........................................................................78 Scleroderma Foundation / Tri-State, Inc. Chapter ..............58 Senior Camping ...................................................................75 Senior Citizen Hotline ..........................................................75 Services to Aid Families .....................................................63 Special Olympics -— Central New York Region ..................66 St. Camillus Adult Day Health Program ...............................76 St. Elizabeth College of Nursing ..........................................72 St. Francis Social Adult Day Care .......................................76 St. John Fisher College ......................................................72 St. Joseph’s Home Care......................................................67 State Child Abuse and Maltreatment Register.....................62 Substance Abuse Information Line ......................................60 Syracuse Area Psychiatric Nurses (S.A.P.N.)......................71 Syracuse Behavioral Health Care .......................................60 Syracuse Orthopedic Specialists .........................................71 The Women’s Wellness Place .............................................80 Tully Hill Chemical Dependency Treatment Center .............60 University Health Care ........................................................80 Upstate Medical University Department of Radiation Oncology ..........................................................61 Upstate New York Poison Center ........................................63 Upstate Orthopedics ............................................................72 Vera House ..........................................................................59 VNA Homecare ....................................................................76 WHOLE ME ........................................................................67 William A. Graber MD, PC Weight Loss Surgery.................79 Women Infants and Children – Oswego County ................63 Women Infants and Children – Cayuga County ................63 Women Infants and Children – Madison County .................63 Women Infants and Children – Onondaga County ..............63 Youth Advocacy Program - Peaceful Conﬂict Resolution ....63 YWCA of Syracuse and Onondaga County .........................59

2012 CNY’s Healthcare Guide - 5

The Trends New Generic Medicines to Hit the Market 2012

Excellus’ report says Upstate New York can save nearly $900 million annually by switching to new generics

pstate New York could see nearly $900 million in annualized savings as a result of 42 brand-name prescription drugs becoming available in their generic form during 2011 and 2012, according to a report issued May 2011 by Excellus BlueCross BlueShield. “Consumers will see major savings from the generics in the form of lower copays, and those paying the larger tab of health insurance coverage will see lower

6 - 2012 CNY’s Healthcare Guide

prescription cost assumptions built into future premium rates,” said Joel Owerbach, vice president and chief pharmacy ofﬁcer, Excellus BlueCross BlueShield. Prescription drug spending represents about 15 percent to 17 percent of health coverage premiums. Some of brand-name prescription drugs that will become available in their generics drugs in 2012 are Boniva, Plavix, and Singulair. In 2011 Lipitor, one of the bext selling presctiption drugs in the U.S., became available in its generic form. According to Excellus, there are 154,000 users of the drug in Upstate New York. According to the Excellus BCBS analysis of prescription patterns in 39 counties of Upstate New York, 18 brand-name medicines were identiﬁed as becoming available as generics this year. They are used to treat conditions ranging from cholesterol to acne and have average wholesale prices that produce an estimated annual spend of $340 million. Once those medicines become available as generics, the health plan’s projections show a potential annualized savings of $272 million. In the report, “The Facts About Opportunities for Generic Savings in 2011 and 2012,” brands that become available as generics are listed by the conditions they treat in the order of the estimated month that the generic becomes available. Most drug manufacturers are granted an exclusive patent to produce the brand-name drug for a fixed period of time. “Once the patent expires, multiple companies can produce a generic version, resulting in lower costs for consumers,” said Owerbach. “On average, the cost of a generic drug could be 50 percent, 75 percent, and even 90 percent less than the brand-name version.” Since October 2005, measurable increases in the use of generic drugs as alternatives to higher-priced brand-name drugs have resulted in savings of more than $1 billion for Upstate New Yorkers, according to analyses by Excellus BlueCross BlueShield. The report is available at toexcellusbcbs.com/factsheets.

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2012 CNY’s Healthcare Guide - 7

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The Trends Why Greek Yogurt Has Become the Latest ‘Must Eat’ Food The spike in Greek yogurt’s popularity has kept the Chobani plant in New Berlin very busy. The company, near Oneonta, produced the nation’s best-selling brand of any type of yogurt in 2011 By Deborah Jeanne Sergeant

reek yogurt represents one of the most popular health foods in recent years. Chobani, a fouryear-old company based in New Berlin (in Chenango County near Oneonta) makes only Greek yogurt and Chobani became the nation’s best-selling brand of any type of yogurt in 2011. Chobani has even beaten well-known yogurt brands such as Dannon, Yoplait and Breyers. In 2010, Chobani sold about $250 million worth of yogurt and company officials estimate that this year the company will double or possibly triple sales. One part of the reason Greek yogurt has become so popular is the wider availability of the product in the U.S., thanks to Chobani and the companies that have added Greek yogurt to their line-up. So far, American consumers have embraced Greek yogurt. “It tastes better and is thicker than regular yogurt,” said Pam Blackmer, dietitian with Joslin Diabetes Center, affiliated with Upstate Medical University. Both kinds of yogurt offer a number of health benefits; however, Greek yo-

8 - 2012 CNY’s Healthcare Guide

gurt has become a health foods darling because it boasts more nutritional value than traditional yogurt. “It is thicker in texture, so it may help people feel more satisﬁed,” said Matthew Kertesz, a dietitian practicing at Your Health Your Choice in Camillus and consulting at Family Care Medical in Camillus. “It does have double the protein, 14 to 20 grams compared with 6 to 10 grams per serving in regular yogurt.” The amount of protein in either type of yogurt depends upon the size of the serving and the brand. Protein is important because it helps build muscle tissue. Greek yogurt also includes dairybased calcium, which helps build strong bones, and pro-biotics. “Because it’s strained, the probiotics in Greek yogurts along with the protein are higher because it has less liquid,” said Julie Mellen, dietitian with Upstate Medical Center. “The probiotics offer beneﬁts for building healthy bacteria in the gut. The research is still out on all the

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beneﬁts of probiotics.” Yogurt represents an important source of calcium for people who are lactose intolerant, which means their digestive system lacks sufﬁcient levels of lactase. This enzyme digests milk sugar, known as lactose, which naturally occurs in milk. “Those who are lactose intolerant tolerate Greek yogurt well,” Mellen said. Kertesz noted that Greek yogurt also has 25 to 30 percent less sodium than standard yogurt. Greek yogurt’s superlative qualities result from how it’s made. Greek yogurt, also known as strained yogurt, yogurt cheese, and labneh, has roots in countries in the Mediterranean, Middle East and South Asia. Traditionally, Greek yogurt makers used cheesecloth or another material to strain the yogurt to achieve its thick texture that ranges between sour cream and a soft style cheese. Nicki Briggs, registered dietitian and spokesman for Chobani, said that the company’s product is made like any other yogurt except that toward the end of the process, a centrifuge is used to “pull extra water, lactose [a sugar that naturally occurs in milk], and liquid whey from the product,” she said. “The whey protein remains intact. We don’t use any thickeners.” Some yogurts labeled “Greek Style” use thickening agents to mimic the texture of Greek yogurt, but they are not strained so they do not offer the same nutritional advantages as true Greek yogurt. Greek yogurt does have a few disadvantages. It is more expensive than

standard yogurt and contains slightly less calcium, “but that depends upon the brand,” Blackmer said. “It is a little lower in calcium but I don’t think it’s that significant. “It’s important to read the food labels. All the brands of yogurt are different. Plain Greek yogurt and plain, regular yogurt both have good ingredients in them. There can be a huge difference depending upon what they put into it.” Stick with a low- or no-fat, plain variety. One brand of Greek yogurt has 21 grams of sugar, which is more sugar than contained in a 6-ounce glass of Pepsi. To make plain Greek yogurt more palatable, stir in a dash of vanilla extract and fresh fruit. “Fruit is always a good choice,” Blackmer said. “I like to add sugar-free Nestle’s Quik® for my diabetic patients. Some people add nuts. Some people like bran, flax seed or wheat germ.” Low-fat granola and a drizzle of natural maple syrup or honey (for those over age 2) can also enhance plain yogurt’s taste. Blackmer likes Greek yogurt as a base for dips, as does Mellen. “I’ve used it in dips I’m making,” Mellen said. “It gives a thick, creamy flavor compared to regular yogurt. Or use it to thicken a soup or any cream based recipe.” For Kertesz, Greek yogurt provides a healthful alternative to salad dressing in recipes. “You could use it in smoothie recipes or as a substitute for sour cream,” he added.

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2012 CNY’s Healthcare Guide - 9

The Trends CancerConnects: Providing the Extra Help to Cancer Patients

Nonprofit group provides free massage therapy, Reiki, acupuncture and mentoring services By Aaron Gifford

ive years ago, a group of local medical providers and social workers realized that cancer patients were not getting all the help they needed. Central New York doctors and nurses were doing a great job treating the disease and formulating treatment plans, but patients still required guidance and different types of therapies that are rarely covered by insurance. “The emotional piece was left out,” said Maria Fibiger, consulting executive director of CancerConnects Inc. “There really was a need for this.” CancerConnects, formerly known as Unique Connections, was founded as a nonprofit agency in 2006 to provide massage therapy, Reiki, acupuncture and mentoring services to cancer patients free of charge. The organization has enjoyed significant growth in the past five years, offering services from 21 practitioners and 52 trained mentors in a six-county area. CancerConnects’ annual budget is about $120,000 a year and it generally needs to raise about $90,000 annually to meet the demand for its services. The participating practitioners reduce their usual rates by 50 percent for CancerConnects clients. That fee is paid by CancerConnects, not the patient. “I was surprised with the number of practitioners that were willing to do that and jumped on board,” Fibiger said. She said massage therapy is an important component for treating cancer patients because it reduces stress mentally and physically. The more relaxed a person’s body is, the better they’ll sleep. Some types of massage therapy also help reduce or eliminate tingling in the hands and feet, which is common among many cancer patients and compromises their

Licensed massage therapist Joyce Solazzo of CNY Therapeutic Massage in East Syracuse, performing a massage on a patient as part of the complementary therapy program at CancerConnects. In addition to massage therapy, CancerConnects provides Reiki, acupuncture and mentoring services to cancer patients. ability to drive, work and complete essential daily tasks. “It’s a quality of life issue,” Fibiger said, “but it’s also important to help patients maintain their day-to-day responsibilities.” The mentors, meanwhile, are unpaid volunteers. All are cancer survivors who have lived with the disease for at least one year. Each of them completed an eight-hour training program with social workers in the health care ﬁeld. They also learned about guidelines for protecting patients’ personal information.

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“It’s a big responsibility,” Fibiger said. “A lot of people who get cancer have never been seriously ill before. They don’t know how to navigate through the system. These people (mentors) provide valuable guidance.” Mentors are matched with “mentees” based on type of cancer, level of training and commonalities like age, employment situation and similar experiences. A patient who is pregnant or a single mother, for example, could expect guidance from a woman who has been in the same situation. If a patient endured circumstances

that do not match an available mentor’s experience, then CancerConnects reaches out to the national 4th Angel Program to find the right person. The mentors’ level of service varies by patient. Some have been satisfied with a one-time, hour-long phone call, while others have maintained their relationship with a mentor years after remission. It’s not unusual for a mentor to accompany a patient to chemotherapy. All told, the mentors fill a void that caregivers and relatives typically can’t cover, Fibiger explained. “With younger patients under 55,” she said, “over 50 percent of them indicated that they couldn’t talk to their family because they didn’t want to burden them anymore. The mentors make such a difference with that level of support.” The mentors provide a perspective that others just can’t offer, added Renee Boroughs, CancerConnects volunteer outreach coordinator. “Everyone has their friends, their family and their doctors. But unless you’ve walked down the cancer road before, you just don’t know. The mentors fill a variety of roles,” Boroughs said. Kathleen Pouliot, of Baldwinsville, benefited from the help of a mentor before becoming a mentor herself. Pouliot

was sick with colon cancer to the point where doctors were unsure if she was going to survive. “I was under 100 pounds,” she said. “They told me there was no amount of chemo and radiation that can take care of this cancer.” Pouliot became cancer-free following exploratory surgery. She was helped by mentor Gussy Sorenson, who also organized a program where Pouliot’s children, aged 11 and 12 at the time, could talk to other children of cancer patients. She believes this emotional component of her overall treatment helped in the recovery process. Now, as a mentor, Pouliot has been counseling a patient for about six months now. “The best thing you can do is listen. If they ask you about something, you always answer honestly,” Pouliot said. “More important than anything, you have someone who has been going through what you’re going through. It’s like having a baby. Until you’ve been through it, there’s no way you’re going to know what it’s like.” Pouliot is one of many satisﬁed customers. According to a survey of cancer patients who participated in CancerConnects programs between March 2009 and March 2011, the average level of satisfac-

tion among the 112 respondents was 4.6 out of a possible 5 score (of a 0-5 range, with 4 being very satisfied and 5 being completely satisfied). The survey report also showed that the program funded 333 treatment sessions in the two-year period, and that some patients obtained up to three massage therapy or Reiki treatments. About 13 percent of the respondents indicated that they would like to continue having complementary therapy treatments because their health insurance does not cover such services. The survey report also noted some positive comments from the anonymous respondents: “In my opinion, every cancer patient would benefit.” — Massage therapy recipient. “I felt very healthy physically and emotionally after the sessions. You gave me a gift I will never forget.” — Massage therapy recipient/breast cancer patient. “Relieved nausea and gave me energy after chemo treatment.” — Acupuncture recipient/lymphoma cancer patient. For more information, call 315-634-5004 or send an email to cancerconnects@gmail. com.

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2012 CNY’s Healthcare Guide - 11

Leaders in CNY Healthcare Albert D’Accurzio Vice President for Medical Affairs/Chief Quality Ofﬁcer, St. Elizabeth Medical Center

With St. Elizabeth Medical Center since? 1978 Since what year in the current position: 1989 Education: Bachelor’s degree from Hamilton College in 1971; medical degree from University of Rochester School of Medicine in 1975; residency in internal medicine, Strong Memorial Hospital, Rochester, NY 1975-1978; board certiﬁed in internal medicine in 1978 Career Highlights: Past president, St. Elizabeth medical staff; past president, Oneida County Medical Society; employee of the year, St. Elizabeth Medical Center; Excelsior Award, St. Elizabeth Medical Center; Scroll Award, Central New York Academy of Medicine Current afﬁliations: Oneida County Medical Society; New York State Medical Society; American College of Physician Executives; member of Excellus BlueCross BlueShield Utica Regional advisory doard; member of the Mohawk Valley Heart Institute board of directors ■ How many hours do you work in an average week? 55 ■ What are the most rewarding parts of your job? Being able to impact the health of a large number of people, rather than one at a time. ■ What are the things you’re most proud of about your hospital? Mission to provide care to everyone regardless of race, national origin, creed or ability to pay. Commitment to improve quality and patient safety. ■ What do you do for fun? Read, play golf, time with family.

Allison Duggan Vice President for Medical Affairs Director, Oswego Health

With Oswego Health since? 2001 Since what year in the current position: 2011 Education: Bachelor’s degree from New York University; medical degree from Upstate Medical University; surgery internship and residency at Howard University Career Highlights: Being named vice president for medical affairs at Oswego Hospital; having served as both chief of surgery at Oswego Hospital and as president of the Oswego Hospital medical staff. Current afﬁliations: American College of Surgeons, American Medical Association, Association of Women Surgeons, Medical Society of the State of New York ■ How many hours do you work in an average week? 60 to 70 ■ What are the most rewarding parts of your job? Taking care of breast surgery patients. ■ What are the things you’re most proud about your hospital? The implementation of minimally invasive breast biopsy techniques that afford diagnoses of breast cancer without the use of major surgery.

Ann Gilpin President and Chief Executive Ofﬁcer, Oswego Health

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With Oswego Health since? 2007 Since what year in the current position: 2007 Education: Earned Master of Science degree in health care management from Marymount University and a Bachelor of Science

degree in nursing, from D’Youville College. Career Highlights: The successful recruitment of seven new physicians to the health system in 2011. “It is very difficult to recruit new physicians to rural communities such as ours and we were very successful in this initiative;” the ongoing construction project at the Fulton Medical Center, which includes the newly opened Urgent Care Center, featuring new technologies and patient comforts such as nine private exam rooms and a large waiting area; the continued collaboration between Oswego Health, the Northern Oswego County Health Services Inc., (NOCHSI) and Oswego County Opportunities (OCO). The collaboration was awarded an $8.34 million HEAL grant to enhance primary care services for the residents of Oswego County. This grant will help ensure that primary care is available and affordable in our rural county for generations to come, and be used to open an urgent care center in Central Square. Current affiliations: Board member of the following organizations: Operation Oswego County Inc.; Healthcare Advancement Collaborative of Central New York; Iroquois Healthcare Alliance Association; and United Iroquois Shared Services. Also a member of Advisory Board for SUNY Oswego MBA Program in Health Services Administration; HANYS Health Reform Taskforce implemented in July 2011; American College of Healthcare Executives; Zonta Club. ■ How many hours do you work in an average week? As many as necessary to fulfill the needs of the position and the community. ■ What are the most rewarding parts of your job? My interaction with those who provide the care to the residents of our community and knowing that I am leading an organization that is committed to having the most up-todate technology in patient comfortable facilities. ■ What are the things you’re most proud of about your company? Oswego Health’s

hardworking and dedicated physicians and staff members who strive each and every day to deliver excellent healthcare services to the Oswego County community. ■ What do you do for fun? Baking and spending time with my husband, sons and granddaughter.

Arthur Vercillo Regional President, Excellus BlueCross BlueShield

With Excellus since? 2004 In the current position since: 2009 Education: Surgical Resident, St. Francis Hospital and Medical Center; University of Connecticut School of Medicine; Surgical Research Fellow, Brigham and Women’s Hospital, Harvard University; Doctor of Medicine, SUNY Health Science Center; Bachelor of Science, Syracuse University Career Highlights: Joined Excellus BlueCross BlueShield as a medical director in 2004 and was promoted to vice president and chief medical ofﬁcer

of the Central New York and Utica regions in 2006; he was named the regional president in 2009; a practicing surgeon, Vercillo is an assistant professor of general surgery and otolaryngology at SUNY Upstate Medical University in Syracuse, and an attending surgeon at St. Joseph’s Hospital Center in Syracuse Current affiliations: Board-certified by the American Board of Surgery, fellow of the American College of Surgeons, past president of the Onondaga County Medical Society ■ How many hours do you work in an average week? 60 hours, including surgery practice ■ What are the most rewarding parts of your job? Working with 950 local employees to provide affordable, comprehensive health insurance to our community is extremely rewarding. Our senior leadership and board members are caring and capable and I never tire of working with them. ■ What are the things you’re most proud of about your company? I am proud that our company remains committed to remaining nonprofit. We embrace major input from local business leaders and the provider community on our board and all relevant committees. We work tirelessly to make our products as

affordable to as many as possible. ■ What do you do for fun? I enjoy hiking the Adirondack Mountains with my wife, Melissa, and playing tennis with my fellow physician friends. ■ Tell us one thing that most people do not know about you: I used to surf all over the world, I still keep a surfboard in my basement, just in case.

Basil J. Ariglio President and CEO, Rome Memorial Hospital

With Rome Memorial Hospital since? 1992 Since what year in the current position: 2011 Education: Bachelor’s degree in accounting from LeMoyne College and master’s degree in healthcare administration from New School University. Career Highlights: Joined the hospital as its chief ﬁnancial ofﬁcer in 1992, when the facility was city-owned; was instrumental in facilitating its privatization in 1995. Over the years, he assumed greater responsibility for the hospital’s operations and was promoted to senior

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2012 CNY’s Healthcare Guide - 13

vice president/chief operating ofﬁcer in 2005. He became president/CEO in January 2011. Current afﬁliations: Member of the American College of Healthcare Executives; vice chairman of the United Iroquois Shared Services; board member of the Iroquois Healthcare Alliance; Central New York Area Health Education Center Regional Advisory Council; board member of Rome Industrial Development Corp.; member of the Syracuse Diocese Catholic School Finance Council; member of Rome Lions Club. ■ How many hours do you work in an average week? 50-55 hours. ■ What are the most rewarding parts of your job? I love the people I work with, visiting with patients in the Hospital to see how their stay is going, and the fact that every day brings a new challenge. I view my job as being part of the team and I strive to do that job to the best of my ability each and every day. ■ What are the things you’re most proud about your hospital? That’s a tough question because there are many things that make me proud of the hospital. We have a talented team of physicians, nurses, ancillary and support staff that are devoted to providing exceptional care to our community. We’ve invested in the facility so that the community can be proud of our organization. We’re a major economic driver in the city of Rome with more than 1,000 employees. Our employees willingly give back to the community and I feel we’re truly a vital part of what makes Rome a great place to live. ■ What do you do for fun? I come from a large family and anything that I can do to spend time with my family is important to me. I love to golf although I don’t do that as much as I’d like. I’m a huge sports fan so I will watch just about any sport on TV or in person. ■ Tell us one thing about you that people may not know: I’m a political junky. I love the ever-changing dynamics of our political environment.

Bertine McKenna Chief Operating Ofﬁcer, Bassett Healthcare Network – Bassett Medical Center

With Bassett Medical Center? 2003 Since what year in the current position: 2003 Education: Ph.D. in healthcare management from Century University, 1991 Albuquerque, New Mexico;

MBA from Century University in1986; and bachelor’s degree in human services from Johnson College, 1979, Vermont. Career Highlights : More than 30 years’ experience as a senior health care executive. Has worked in five states and nearly 10 healthcare organizations, including being a CEO for a smaller organization in Vermont. Worked in long term care, insurance company, hospitals and home care, but her love is healthcare systems. A fellow in the American College of Healthcare Executives. Currently responsible for the day-to-day operations and programmatic performance of Bassett. Has responsibility for Bassett’s affiliate organizations as well. Current Affiliations: Member of the HANYS COO Forum and past chairwoman of the VHA COO Forum. Serves on the Catskill Symphony Board, The Clara Welch Thanksgiving Home Board, and the Brookwood School Board. Received the American College of Healthcare Executives (ACHE) Senior Level Healthcare Executive Annual National Award in 2010.

Brian R. Mitteer President and CEO, Cortland Regional Center

With Cortland Regional Center since? 2004 Since what year in the current position: 2004 Education: Bachelor’s degree in economics from Cornell University and a master’s degree in health care administration from Russell Sage University Career Highlights: Twenty ﬁve years as a hospital CEO in Walton, N.Y.; Sault Ste. Marie, Mich.; and Brattleboro, Vt. Current afﬁliations: Fellow in the American College of Healthcare Executives having served as a member of the Board of Regents and on the National Nominating Committee. Recent past president of the Cortland Rotary Club. Serves on the board of the Seven Valleys Health Coalition. ■ How many hours do you work in an average week? 50-60 hours. ■ What are the most rewarding parts of your job? Working with an enthusiastic, caring staff who are committed to providing high quality care to our patients. ■ What are the things you’re most proud about your hospital? The quality of our

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medical staff and hospital staff, support of our volunteers and the support from our community. ■ What do you do for fun? Own and show registered Haﬂinger horses. ■ Tell us one thing about you that people may not know: I have shown the National Grand Champion and Best of Show horses at recent American Haﬂinger Registry National Shows.

Christopher R. Williamson Chief Operating Ofﬁcer, Associated Medical Professionals of NY, PLLC

With AMP since? 2007 Since what year in the current position: 2007 Education: Bachelor’s degree in business management, concentration in finance and economics and master’s in business administration, concentration in health care management. Career Highlights: Recruited to help establish and develop a newly formed practice known as Associated Medical Professionals of NY from the original founding specialty practices of Urology and radiation oncology. Over the course of four years, A.M.P. has established itself as a quality, integrated healthcare organization that provides continuity care among a vast geographical area and large patient base. A.M.P. now consists of 40 providers and 230 clinical and support staff, who care for their patients out of our 10 locations and support eight affiliated hospitals. A.M.P. has become an integral part of the Central New York healthcare community and also is a nationally known multi-specialty practice. Current affiliations: Medical Group Management Association, Large Urology Group Practice Association (represents the top 20 percent of all largest urology specialists in the country) ■ How many hours do you work in an average week? 50-55 hours. ■ What are the most rewarding parts of your job? Working with every aspect of the organization and various staff members and physicians to ensure we are providing an infrastructure to support the clinical operations to provide comprehensive patient care. ■ What are the things you’re most proud about your practice? As A.M.P. continues to evolve and grow, the main focus the

physicians have has been to improve the quality care that is being provided to the patients. The providers have always demanded the most state of the art equipment for treating patients, which has led to significant amount of capital investments. Being part of a large group, sharing ideas, skills and expertise only improves each and every provider. I feel confident in the care provided by our providers and clinical support staff. ■ What do you do for fun? I enjoy spending time with my wife and two children and being involved with their activities as much as possible. I enjoy exercising, hiking, fishing; most anything that keeps me active and on the go with my kids while they are still young and want to be with their Dad. ■ Tell us one thing about you that people may not know: I am a soccer coach for both of my kids (and their teammates) throughout the entire year with the Northstars Soccer Club and recreational teams.

Dan J. Vick Vice President for Medical Affairs & Chief Medical Officer, Oneida Healthcare With Oneida Healthcare since? 2011 Since what year in the current position: 2011 Education: Bachelor’s degree in psychology, University of Virginia (1984); medical degree from the Medical College of Virginia, Virginia Commonwealth University (1994); master’s in business administration from Regis University (2008); transitional internship, Walter Reed Army Medical Center, Washington DC (1995); pathology residency, National Capital Consortium Program (military) (1999); board certified in anatomic and clinical pathology, medical management Career Highlights: Assistant chief, department of pathology, DeWitt Army Community Hospital, Ft. Belvoir, Va. (1999-2002); chief, division of anatomic pathology and medical director, microbiology section, Dwight David Eisenhower Army Medical Center, Ft. Gordon, Ga. (2002-2003); partner, St. Joseph’s Pathology, PC and Associate; attending pathologist, St. Joseph’s Hospital Health Center, Syracuse (2003-2010) Current affiliations: American Medical Association, currently an alternate

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A.M.P. Radiation Oncology John S. Crawford, M.D. Neil F. Mariados, M.D. Stephen H. Randall, M.D. 739 Irving Avenue Suite 600 Syracuse, NY 13210 (315) 471-0190 (315) 471-0170 fax

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Visit us at: www.ampofny.com 2012 CNY’s Healthcare Guide - 15

delegate to the AMA House of Delegates from the Medical Society of the State of New York (MSSNY); serves as vice chairman for the committee on emergency preparedness and terrorism response, as well as the insurance and member benefits committee at MSSNY where he is also a member of the budget and finance committee and the forensic medicine committee; Executive council member at Onondaga County Medical Society; American College of Physician Executives; American College of Healthcare Executives; American Society for Clinical Pathology (fellow); Association of Military, Surgeons of the United States, College of American Pathologists (fellow); and Society of Medical Consultants to the Armed Forces, Royal Society of Medicine (fellow). ■ How many hours do you work in an average week? It varies. ■ What are the most rewarding parts of your job? Implementing and overseeing healthcare quality programs; dealing with a variety of different issues every day that impact healthcare delivery, and interacting with physicians and staff members throughout the hospital ■ What are the things you’re most proud about your hospital? Its ability to provide a wide variety of necessary services in a rural community hospital setting, the organization’s focus on quality measures and outcomes, as well as its emphasis on patient-centered care and teamwork. Also proud of the newly renovated emergency department. ■ What do you do for fun? Photography, primarily landscape and urban/architectural; music, I studied piano and percussion and occasionally perform with the Onondaga Civic Symphony Orchestra; collecting vintage and antique fountain pens. ■ Tell us one thing about you that people may not know: I became a certified nursing assistant one summer during high school.

Daniel L. Kopp Senior Vice President and Chief Medical Ofﬁcer, Faxton St. Luke’s Healthcare

Education: He is a graduate of the University of Alabama School of Medicine in Birmingham, Ala. Received his Bachelor of Science and ofﬁcer commission from the United States Military Academy at West Point. Board certiﬁed family physician with more than 20 years of clinical practice experience. Career Highlights: As senior vice

president and chief medical officer, he is responsible for the medical staff office, including all credentialing and privileging of medical staff members, the Physician Support Services Office, to include recruitment of medical staff and allied medical staff members and strengthening of physician relations, the Dental Health Center, and the medical library. He has full involvement in the quality of medical care delivered as well as responsibility for driving quality and safety initiatives throughout Faxton St. Luke’s Healthcare. Previously had served as vice president of medical affairs, patient care division at Northeast Health in Albany.

Dianne Cooney Miner Founding Dean, Wegmans School of Nursing at St. John Fisher College

With Wegmans School of Nursing since? 2003 In current position since: 2006 Education: Bachelor’s degree with honors in nursing from Syracuse University; master’s degree in nursing (clinical nurse specialist and administration) from Binghamton University; Doctor of Philosophy degree in nursing from Adelphi University. Career Highlights: Instrumental in securing an $8 million gift from the late Robert Wegman for the creation of the Wegmans School of Nursing. Current afﬁliations: NYS Board for Nursing; site evaluator for the Commission on Collegiate Nursing Education (CCNE); visiting professor at Waterford Institute of Technology Division of Nursing; member of Thompson Health Board of Trustees; member of the RCSD Health Advisory Committee; member of the Board of the Children’s Agenda; chairwoman, Public Policy and Research Committee of the Finger Lakes Organization of Nurse Executives; founding member NYS Nursing workforce Institute; Monroe Community College Nursing Advisory Council; and member at the board of directors of St. Joseph’s Neighborhood Health Center ■ How many hours do you work in an average week? 60.

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■ What are the most rewarding parts of your job? Student engagement. ■ What are the things you’re most proud about your school? The school itself, the faculty, and the quality of our students and our outcomes. What do you do for fun? Kayak, quilt, hike. ■ Tell us one thing about you that people may not know. I study Japanese ﬂower arranging and make antique reproduction dolls.

Eve Van de Wal Regional President, Utica region Excellus BlueCross BlueShield

With Excellus since? 1998 In the current position: 2008 Education: MBA, SUNY Institute of Technology; master’s in health service management, SUNY Institute of Technology; bachelor’s degree in nursing, SUNY Brockport. Career highlights: Prior to becoming regional president, served the company in a number of management roles. Prior to joining Excellus BCBS, Van de Wal enjoyed a successful career in nursing, specializing in critical care and cardiac care. Current afﬁliations: Board of directors for the Northern Area Health Education Center; the United Way of Herkimer and Greater Utica, Mohawk Valley Economic Development Growth Enterprises Corporation (EDGE); the Community Foundation of Oneida and Herkimer Counties; and the OneidaMadison-Herkimer BOCES Foundation. Also, serves on the Utica College Risk Management Insurance advisory committee and is an active member of the Utica Rotary. ■ How many hours a week do you work in an average week? 50-60 hours. ■ What are the most rewarding parts of your job? Having the opportunity to work alongside a group of dedicated employees who take pride in what they do, with the goal of improving the quality of life for our members in the communities where we live and work. It is also a privilege to serve in a leadership role in the healthcare industry and having the opportunity to collaborate with key stakeholders, including doctors, hospitals, employers, educators, legislators and consumers for the betterment of our communities. ■ What are the things you are most proud

of about your company? Our commitment to being a not for proﬁt insurer and our commitment to localism, with a goal of providing access to affordable, effective health care to all segments of our communities. What do you do for fun? Spend time with family and friends, cook, shop, and snowshoe. ■ Tell us something that most people do not know about you? As a teenager I competed and medaled in the AAU Junior Olympics for swimming.

Frank Dubeck

he Learning Disabilities Association of CNY provides Educational Consulting to families with children who have learning disabilities, ADHD or struggle with learning. Call for assistance in helping children, 315-432-0665 or visit our website www.LDACNY.org

Chief Medical Ofﬁcer for Medical Policy and Clinical Editing, Excellus BlueCross BlueShield

With Excellus since? 1999 In the current position since: 2006 Education: Bachelor of Science in chemical engineering, Cornell University; Doctor of Medicine, Georgetown University; internal medicine residency, University of Pittsburgh, Presbyterian Hospital. Career highlights: Prior to joining Excellus BCBS, Dubeck practiced internal medicine and geriatrics at the Slocum-Dickson Medical Group, New Hartford. He came to Utica in 1985 after leaving the U.S. Air Force as a major and chief of medicine at Ehrling Bergquist Regional Hospital, Offutt Air Force Base, Omaha, Nebraska. Current afﬁliations: Fellow of the American College of Physicians; lifetime member of the American College of Physician Executives; trustee of the Central New York Academy of Medicine; member of the state and county medical societies; and member of the Editorial Panel of the American Medical Association’s Current Procedural Terminology Codebook. ■ How many hours do you work in an average week? 55 hours. ■ What are the most rewarding parts of your job? Working to control health care costs so more people can afford coverage through technology assessment; helping people through the complicated world of insurance coverage and beneﬁts in the appeals process; and helping providers to submit claims so they process quickly through proper coding. ■ What are the things you’re most proud of about your company? Excellus BlueCross BlueShield’s commitment to its com-

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munity as a not for proﬁt health plan, not only in providing access to quality healthcare but also by encouraging employees to volunteer and give back to the community through their time, treasure, and talents. ■ What do you do for fun? I enjoy skiing on water, be it frozen or liquid, winter or summer. As well as boating and gardening. ■ Tell us something that most people do not know about you. I developed my ﬁrst diagnostic skills driving a tow truck on the Garden State Parkway in New Jersey, responding to disabled motorists. Check for air, gas and spark. If that didn’t work, hook ‘em up. Cars were much simpler then.

John Galati President and CEO, Clifton Springs Hospital

With Clifton Springs Hospital since? 1995 In current position since: 1995 Education: Bachelor’s in psychology from Ohio University; master’s in health services administration from SUNY Stony Brook Career Highlights: Over 35 years health care management experience; ofﬁcer Medical Service Corp at U.S. Army; New York state licensed nursing home administrator; fellow at American College Healthcare Executives; member New York Association of Long Term Care Administrators. Current Afﬁliations: Board of directors Clifton Springs Hospital & Clinic Foundation; Rochester Regional Healthcare Association, member; and chairman at Seagate Alliance LLC. ■ How many hours do you work in an average week? 55 to 60. ■ Most rewarding parts of the job: Working with a great team of leaders, physicians, practitioners, nurses, therapists, technicians, clinical and support staff as well as volunteers to improve the quality of life of others and make their health care experience as comfortable as possible. ■ What are the things you are most proud of about your hospital? The excellent care and reputation Clifton Springs Hospital and our nursing home enjoy due to the performance of a dedicated team of professionals and staff where everyone is treated with respect, dignity and compassion. ■ What do you do for fun? Enjoy time

with family, the grandchildren and the outdoors. ■ Tell us one thing about you that people may not know. I have a twin brother.

John McCabe CEO, Senior Vice President of Hospital Affairs, Upstate University Hospital

With University Hospital since? 1987 Since what year in the current position: 2009 Education: Medical degree for Upstate Medical University Career Highlights: Oversaw acquisition of Community General Hospital by Upstate Medical University. Acquisition now provides Upstate with two locations to provide the best care for patients from all across Central New York. The acquisition, which became ﬁnal July 7, 2011, joins the medical staffs from both institutions to create one healthcare team united in care for patients at both campuses. McCabe is currently listed on Becker’s Hospital Review list of “291 Hospital and Health System Leaders to Know,” which recognizes individuals leading prominent American healthcare organizations. Highlights of his 22-year career at Upstate include the development of an emergency medicine residency training program, overseeing the opening and transition of patients into the Upstate University Hospital’s East Tower and Golisano Children’s Hospital, the development and opening of a mass casualty unit and upgraded inﬁrmary at the New York State Fairgrounds, the development of an emergency medicine simulation center for training medical residents and the expansion of the hospital’s emergency room.

L. Andrew Rauscher Medical Director, Little Falls Hospital

With Little Falls since? 2007 In the current position since: 2009 Education: University College Hospital Medical School, London MB, BS, MRCS, LRCP; University of Oxford, anesthesiology residency; Fellowships Royal Liverpool Childrens Hospital/ Alder-

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Hey Childrens Hospital, Liverpool, England; Hospital for Sick Children, Great Ormond Street, London; Hopital Broussais Institute Cardiovasculaire, Paris Career Highlights: Director, critical care medicine, UCSD (University of California, San Diego); medical director, paramedic training program, San Diego County, Calif; cardiac and neurosurgical anesthesia; UCSD; clinical chief, department of anesthesiology, Bassett Healthcare; medical director, Bassett Healthcare Current afﬁliations: Department of anesthesiology at Bassett Healthcare, Cooperstown; Cobleskill Regional Hospital, Cobleskill; O’Connor Hospital, Delhi; Little Falls Hospital, Little Falls; medical director, Tri-town Regional Hospital, Sidney ■ How many hours do you work in an average week? More than my family thinks I should. ■ What are the most rewarding parts of your job? Helping improve the safety and quality of care of patients in the Bassett network. ■ What are the things you’re most proud about your hospital? The quality of the staff and their enthusiasm for improving care. ■ What do you do for fun? Be with my family, plant trees, play cribbage and take care of my dogs. ■ Tell us one thing about you that people may not know: I was named “inventor of the year” in San Diego for inventing a machine to help diagnose lung problems.

Lewis Zulick Vice President of Medical Affairs, Clifton Springs Hospital and Clinic With Clifton Springs Hospital since? 1994 as attending general surgeon In current position since: 2002 Education: Bachelor’s from Alleghany College; Master of Medical Management from Carnegie Mellon University; medical degree from the University of Rochester Career Highlights: Two years active duty in the United States Navy; chief of surgery in United States Navy Hospital in Guam from 1991 to 1992; private practice general surgery 1992 to present ■ How many hours do you work in an average week? 50 to 60

■ What are the most rewarding parts of your job? Creating situations that provide better patient care while helping medical staff do their jobs more efﬁciently. ■ What are the things you are most proud of about your hospital? It is a high quality hospital that has a commitment to the patients and each other. ■ What do you do for fun? Basketball, piano, skiing and travel ■ Tell us one thing about you that people may not know. My initial career choice was undersea medicine.

Maryann Roefaro Chief Executive Ofﬁcer, HematologyOncology Associates of CNY

With HOACNY since? 2002 Since what year in the current position: 2002 Education: Bachelor’s degree from Albany College of Pharmacy; master’s degree from Upstate Medical; University; Doctor of Divinity degree from the American Institute of Holistic Theology Career Highlights: 2002 — present: CEO

Hematology-Oncology Associates of CNY; 2000 to 2002: senior VP, primary care services, Crouse and Community General hospitals; 1996 to 2000: corporate VP, ambulatory services, Crouse Hospital; 1990 to 1996: administrator, North Medical Family Physicians and North Medical Urgent Care; 1989 to 1990: laboratory manager at North Medical Laboratory Services;1984 to 1988: microbiology section head, Community General Hospital Current Afﬁliations: President, Hospice of Central New York; president, Cancer Connects; member of board of directors of the following organizations: CNY Health Systems Agency; Syracuse Home and McHarrie Towne; Multiple Sclerosis Resources of CNY, CCH Home Care & Palliative Services ■ How many hours do you work in an average week? 45 – 50. ■ What are the most rewarding parts of your job? Having the opportunity to make a difference and touch the lives of our employees and patients. ■What are the things you’re most proud about your organization? I have a senior leadership team that consistently exceeds every expectation any CEO could have and I work with a group of physicians and staff that is the most skilled

and compassionate on the planet. ■What do you do for fun? I love to hang out with my family. I love to read, I have a private practice of Reiki and hypnotherapy. ■Tell us one thing about you that people may not know: I have a Doctor of Divinity degree from the American Institute of Holistic Theology, I am a Reiki master/teacher and I’m a certiﬁed hypnotherapist.

Mary Kate Rolf President and Chief Executive Ofﬁcer, VNA Homecare

With VNA Homecare since? 2011 Since what year in the current position: 2011 Education: Holds nursing home administrator license; is a certiﬁed home care executive; and holds a Development Dimensions International Facilitator certiﬁcation. Master’s degree in both business administration in technology management and health services administration from SUNY Institute of Technology at Utica/Rome.

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2012 CNY’s Healthcare Guide - 19

Career Highlights: More than 15 years of leadership experience in home care. Most recently served as executive director of Home Care Services of Faxton-St. Luke’s Healthcare in Utica, where she oversaw the home care service line, which includes a certified home health agency with a long term home health care program (Visiting Nurse of Utica and Oneida County), a licensed home care services agency with durable medical equipment (Mohawk Valley Home Care), and a managed long term care plan (Senior Network Health). During that time, spearheaded the development submission of a $31.3 million HEAL grant. Extensive experience in long term care services. While serving as director and chief operations officer for Senior Network Health, LLC, an affiliate organization of Faxton-St. Luke’s Healthcare, led the transition for a demonstration program to a NYS certified managed long term care plan that ultimately expanded revenue by over 120 percent and patient volume by 85 percent. Rolf is also the recipient of countless awards and accolades, including the Accent on Excellence Outstanding Leader Under 40 in Mohawk Valley, Leadership Mohawk Valley’s Follow the Leader Award as well as a program graduate and class representative of Leadership Mohawk Valley. Current affiliations: Currently serves on the board of directors of the Home Care Association of New York State (HCANY) where she has been appointed to its education and nomination and governance committees. Appointed to the Medicaid Redesign Team’s Managed Long Term Care Plan Work Group that is examining New York state’s policies regarding mandatory enrollment of dually eligible individuals in need of long term care services into care coordination models, such as Long Term Home Health Care Programs and Managed Long Term Care Plans. Also serves as a board member for the New York Association of Homes and Services for the Aging (NYAHSA) where she is also a cabinet member for home care and community services, and PACE/Managed Long Term Care Plan, Leadership Mohawk Valley, Selective Service, and the Rome Girls Softball League. Also serves on the professional advisory board for the Rome Area Chamber of Commerce. Previously served on the licensed agency professional advisory committee for the Oneida County Department of Health and is also affiliated with the National Association for Home Care

& Hospice and the New York State Association of Long Term Care Administrators. ■ How many hours do you work in an average week? During an average week, I am in the ofﬁce at least 40 hours, and spend 10 or more hours per week at home online, as well. ■ What are the most rewarding parts of your job? I enjoy the opportunity to meet patients and their family members, to hear of the great stories regarding how our organization has impacted their lives and made it possible for them to get better at home instead of remaining in a hospital or other inpatient facility. It is wonderful to see ﬁrsthand the positive effect we have had on the lives of neighbors within our community. ■ What are the things you’re most proud about your organization? We have such a long and rich history of providing high quality home care services to the community, and it is the dedication of our staff and their desire to make a difference in the lives of each and every patient that I am most proud of. I am honored to work among the most compassionate and dedicated caregivers this community has to offer. ■ What do you do for fun? When I am not watching the sports and activities that my children participate in, I love to snowmobile with my husband, children and friends during the wonderful Central New York winters, as it is the perfect activity to enjoy the high snow conditions we are blessed with.

Michael L. Ogden President and CEO, Little Falls Hospital

With Little Falls Hospital since? June 2009 In the current position since: June 2009 Education: Undergraduate degree from SUNYIT, graduate degree from Empire College Career Highlights: Being appointed as the President/CEO at Little Falls Hospital and working collaboratively within the Bassett Healthcare Network to create the new services of the hospitalist program, adult day health services, and renal dialysis. Current afﬁliations: Current member and past board chair of Central New York Area Health Education Center (CNYAHEC); Herkimer HealthNet Executive Committee; member of the Rotary Club.

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■ How many hours do you work in an average week? As required by the demands of the position. ■ What are the most rewarding parts of your job? Building relationships with patients and staff, and making a difference. ■ What are the things you’re most proud about your hospital? The commitment by our staff to provide genuine compassion and excellent care in all patient and family encounters. ■ What do you do for fun? Hunting and ﬁshing, playing golf, racquetball, watching Syracuse University basketball, riding my Harley. ■ Tell us one thing about you that people may not know: I am a fan of NASCAR and local auto racing.

Michael R. O’Leary CEO,Director of Laboratories, Laboratory Alliance of CNY With Lab Alliance since? 1998 (when the company was founded) In the current position since: 2007 Education: Medical degree from SUNY Upstate Medical University, Syracuse; internship at Henry Ford Hospital in Detroit, Mich.; residency in pathology at SUNY Upstate Medical University; fellowship in surgical pathology and cytology at Henry Ford Hospital Career highlights: Gubernatorial appointee to the Upstate Medical University Council, 2004-2009; Chancellor of the State University of New York appointee to the advisory council for the Commission on Higher Education in New York State, 2007; President of the Association of College Trustees of the State University of New York, 2006 to 2008 New York State Senatorial appointee to the Commission on Healthcare Facilities in the 21st Century, 2006; member of the National Pathologists Advisory Council of The Joint Commission, 2004-2009; certified medical review officer for industrial drug testing Affiliations: Clinical associate professor, department of pathology at SUNY Upstate Medical University; member, board of directors, United Way of Central New York ■ How many hours do you work in an average week? 50-plus. ■ What are the most rewarding parts of your job? “Working with so many consummate

professionals in our organization” ■ What are the things you are most proud of about your company? We provide laboratory services to a region of more than 1 million people including patients from the 15 counties surrounding Onondaga County. We have grown from 240 employees in 1998 to more than 430 currently. Also, we have been recognized as one of the area’s fastest growing companies for the past six years ■ What do you do for fun? International travel.

Paul S. Cohen President and Chief Executive Ofﬁcer, The Internal Medicine Ofﬁces of Paul S.Cohen MD PC

With the practice since? 1980, when the practice was established Since what year in the current position: 1980 Education: Syracuse University, bachelor’s degree, 1967; SUNY Downstate Medical University, medical degree, 1971; Brigham and Women’s Hospital Boston, Department of Medicine 1973–1977. Career Highlights: Developed an internal medicine group practice (with seven providers) dedicated to the highest quality healthcare. 1980 – present; infectious disease consultant for five area hospitals, 1977–1995; clinical professor of medicine at Upstate Medical University 1977–present; received The Best Doctors in America Award 2007-2008. Current affiliations: St. Joseph’s Hospital Health Center; Upstate Medical University; University Hospital and Community General campus; Onondaga County Medical Society; Crouse Hospital ■ How many hours do you work in an average week? 50–60 hours perweek. ■ What are the most rewarding parts of your job? My greatest fulfillment in the practice of medicine is to establish a meaningful long-term relationship with patients to promote their wellness as well as to treat their illness in a compassionate and comprehensive manner. I also find it rewarding to support the development of the other excellent medical providers on our staff. Additionally, I am fortunate to have the opportunity to teach and train Upstate Medical University medical students as they grow into their roles as dedicated and caring healthcare providers. ■ What do you do for fun? I love spend-

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Giving others a brighter tomorrow . . .

    





 

 

       





2012 CNY’s Healthcare Guide - 21

ing time with my adult children, traveling, reading, rollerblading, bicycling, and skiing. ■ Tell us one thing about you that people may not know: I love “trying” to cook a delicious dinner.

Paul Kronenberg Chief Executive Ofﬁcer, Crouse Hospital

With Crouse since? 1975 CEO Since: 2004 Education: University of Pennsylvania, SUNY Upstate Medical Center Career Highlights: Chancellor’s Award — Outstanding SUNY Voluntary Faculty; chief of medicine at Crouse; AOA Medical Honor Society — Outstanding Faculty; Business of the Year Award, Syracuse Chamber of Commerce; Employer of Choice Award, CNY Chapter for the Society for Human Resources, Top 100 Performance Leader Hospital Current Afﬁliations: University Hill Corp. — chairman; Metropolitan Development Association Board; Greater NewYork Hospital Association Board; Health Advancement Collaborative of Central New York Board; Clinical Professor of Medicine — SUNY Upstate; Attending Physician — Crouse Hospital; also a member with M & T Bank Syracuse Advisory Council and the organization 20/20 ■ Average Work Week: 60-plus hours. ■ Most Rewarding Part of Job: Watching members of the staff be empowered to make improvements and changes and working up to their abilities. ■ What are the things you are most proud about your hospital? Employees are putting the patient ﬁrst and enhancing the hospital experience of our patients with quality care and positive attitudes. ■ Hobbies: Exercising, skiing, reading, spending time with grandchildren ■ One thing you may not know: I’m an excellent pinball player.

Renato Mandanas Vice President for Medical Affairs and Hospitalists Program Director, Oswego Health With Oswego Health since? 1989 Since what year in the current position: 2008 Education: Medical degree from The University of the Philippines, College

of Medicine; interned at the Philippine General Hospital in Manila, Philippines; residency in internal medicine at Mercy Hospital of Buffalo; pulmonary fellowship at Detroit Medical Center. Career Highlights: The successful recruitment of seven new physicians to the medical staff in 2011; the completion of Oswego Hospital’s new ER that features 17 private rooms and the latest in technology, allowing our physicians to provide quality and compassionate care; the improvements in the care we provide due to the hospital’s “Right Care, Right Time, Every Time” initiative that has been supported by our physicians, nurses and other clinical staff. Current afﬁliations: American College of Physicians; American College of Chest Physicians; Medical Society of the State of New York ■ How many hours do you work in an average week? More than 60 hours ■ What are the most rewarding parts of your job? Implementing initiatives that directly facilitate improvements to quality and delivery of care at Oswego Hospital. ■ What are the things you’re most proud about your hospital? Our successful physician recruitment that has brought a variety of needed specialties to our community. Those specialties include orthopedics, gastroenterology, OB– GYN and emergency medicine.

Richard H. Ketcham President/CEO, St. Elizabeth Medical Center

With St. Elizabeth Medical Center since? September, 2010 Since what year in the current position: September, 2010 Education: Bachelor’s degree from University of Rochester, 1976; M.B.A. from Cornell

University, 1978 Career Highlights: President & CEO, Brooks Memorial Hospital in Dunkirk (near Fredonia) from 1986 to 2009 Current afﬁliations: Healthcare Association of NYS, Iroquois Healthcare Association ■ How many hours do you work in an average week? 50-60

22 - 2012 CNY’s Healthcare Guide

■ What are the most rewarding parts of your job? Working with the medical staff, the employees, the board of trustees and the volunteers to provide quality medical care as well as a wide range of educational opportunities for our community. ■ What are the things you’re most proud about your hospital? 1) Quality patient care; 2) Caring for the underserved; and 3) Good employer and community citizen. ■ What do you do for fun? Golf, ski ■ Tell us one thing about you that people may not know. I like to hike in the Adirondacks.

Robert Karpman Vice President for Medical Affairs, Cortland Regional Center

Since what year with Cortland Regional Center: 2009 Since what year in the current position: 2009 Education: Medical degree from the University of Pennsylvania, master’s degree in business administration from the University of Phoenix. Career Highlights: More than 20 years healthcare experience at Cortland Regional as an orthopedic surgeon, practice manager, and administrator. Current afﬁliations: American Medical Association, American College of Physician Executives. ■ How many hours do you work in an average week? 50 hours ■ What are the most rewarding parts of your job? My primary function as chief quality ofﬁcer for the medical center. My goal is quite simple: make CRMC one of the safest hospitals in America. ■ What are the things you’re most proud about your hospital? The highly skilled, compassionate medical staff and hospital staff and their renewed commitment to always providing patients with exceptional care. ■ Tell us one thing about you that people may not know: Relax by painting in my home studio

Scott A. Berlucchi President/CEO, Auburn Memorial Hospital

With Auburn Memorial Hospital since? 2007 Since what year in the current position: 2007 Education: Master’s degree in health

service administration from The George Washington University, Washington, DC; Bachelor’s degree in finance and economics (with honors) from Stonehill College, North Easton, Mass. Career Highlights: Led Auburn Memorial Hospital through a financial (bankruptcy) and operational turnaround in the past four years. Special Qualifications: Licensed nursing home administrator, Massachusetts, New York and Pennsylvania; fellow at American College of Healthcare Executives. Current Affiliations: American Hospital Association, regional policy advisory board, January 2012; Donegal Mutual Insurance Company, board of directors, member since 2006; Province Bank, board of directors, member from 200l to 2011; Auburn Blueprint Group, board member since 2007; Auburn Chamber of Commerce, board member from 2007 to 2009; ACHE Regent, South Central Pennsylvania from 1998 to 2002; Hospital Association of Pennsylvania, Council of Small Hospitals, executive committee member, chairman,200l1; Hospital Association of Pennsylvania Council of Long Term Care Providers, chairperson, 1997: Elks Lodge #1054, Officer, Columbia, Pa, Exalted Ruler,2001; Columbia Rotary, member then president, 2001; PEW Foundation Allied Health Professional Task Force, member, 1996; Statewide Health Coordinating Council, member, appointment by Pennsylvania Gov. Robert P. Casey, 1992; Keystone Peer Review Organization Steering Committee, member 1995-1999; Pennsylvania Rural Coalition, co-chairman, board of directors, 1995. ■ What do you do for fun: Family activities, golf and basketball.

Scott H. Perra President and Chief Executive Ofﬁcer, Mohawk Valley Network / Faxton St. Luke’s Healthcare. With the organization since? Joined the then-called St. Luke’s Memorial Hospital Center in 1985 In the current position since: In 1989 he became the hospital’s executive vice president/chief operating ofﬁcer and remained in this position through the Faxton Hospital and St. Luke’s Memorial Hospital Center consolidation beginning in November 1998.

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2012 CNY’s Healthcare Guide - 23

Education: Master of Science in management science degree from the State University of New York at Binghamton and a bachelor’s degree in health services management from the State University of New York College of Technology, Utica. Career Highlights: He served on the Regents Advisory Council from 2002 – 2008, and in previous years was chairman of the board of directors for St. Luke’s Home, treasurer of the board of directors for Centrex Clinical Laboratories, member of the board of directors and ﬁnance and executive committees for Hospice Care, Inc. and the Grants Committee of the Community Foundation. Current afﬁliations: He earned his designation as a Fellow in the American College of Healthcare Executives (FACHE) in 2000. He is chairman of Mohawk Valley Heart Institute and a member of the professional advisory committee for the Health Services Management Program, SUNY IT; Mohawk Valley Advisory Board for Adirondack Bank; Oneida County School and Business Alliance (SABA) Board of Directors; Mohawk Valley EDGE Board of Directors; and Executive Committee, Audit and Compliance Committee for the Community Foundation of Herkimer & Oneida Counties, Inc.; and Excellus BlueCross BlueShield Utica Regional Advisory Board.

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William Streck

Chief Medical Ofﬁcer, Rome Memorial Hospital

Bassett Healthcare Network – Bassett Medical Center, President

With Rome Memorial Hospital since? Member of medical staff as infectious disease consultant since 1998. Since what year in the current position: 2008. Education: Medical degree from Damascus University in Syria. Completed residency in internal medicine at Trenton Affiliated Hospitals, Trenton, N.J., and his fellowship in infectious diseases at Albany Medical Center and the Stratton VA Medical Center in Albany. Board certified in internal medicine and infectious diseases. Career Highlights: Prior to accepting the position as Rome’s chief medical officer, was a consulting physician at Rome Memorial Hospital, St. Elizabeth Medical Center as well as FaxtonSt. Luke’s Healthcare, where he also served as president of the medical staff. Current affiliations: Medical staff member at Rome Memorial Hospital, Faxton–St. Luke’s Healthcare, fellow at American College of Physicians, member of the American College of Physician Executives. ■ How many hours do you work in an average week? 50 hours. ■ What are the most rewarding parts of your job? Developing and implementing procedures that improve the quality of care to patients. ■ What are the things you’re most proud about your hospital? Although we are a small community hospital, we provide excellent care in a patient- focused environment. We are very proud of being recognized by the U.S. Department of Health and Human Services for being an “outstanding leader” in eliminating life-threatening bloodstream infections in our ICU. We were the smallest of eight hospitals in the nation to be honored for protecting patients from life-threatening infections. ■ What do you do for fun? I enjoy listening to classical music, attending my children’s athletic activities and gardening.

With Bassett Medical Center since? 1978 Since what year in the current position: 1985 Education: A graduate of the University of Missouri School of Medicine, Streck came to Bassett Hospital in 1978 at the completion of his training in internal medicine and endocrinology and metabolism at the University of Rochester, Strong Memorial Hospital, Rochester. Appointed professor of clinical medicine at the Columbia University College of Physicians and Surgeons in 1991. Appointed president and chief executive officer at Bassett in March 1985. Has led the growth of Bassett from one hospital and a handful of health centers into a health system comprised of six corporately affiliated hospitals, over three dozen community and school-based health centers, two skilled nursing facilities and various health partners in related fields. Career Highlights: Currently chairs the Public Health and Health Planning Council of New York State. Has served on New York state program and policy groups, including the Advisory Committee on House Staff Working Hours, the State Hospital Review and Planning Council and its various committees, the Governor’s Advisory Committee on Healthcare Reform, and the Long Term Care Planning Advisory Group. Past chairman of the Public Health Council, past chairman of the Board of the Healthcare Association of New York State, and past chairman of the Group Practice Advisory Committee of the Medical Society of New York State. Serves on the Board of the Healthcare Association of New York State and Iroquois Healthcare Alliance. Also serves on the boards of Excellus Blue Cross — Utica Region, Medical Liability Mutual Insurance Corporation, and New York Central Mutual Insurance Company. He is the chairman of the board of Pathfinder Village, a residential community for individuals with Down syndrome. In 2003, was elected to the Society of Medical Administrators.

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24 - 2012 CNY’s Healthcare Guide

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2012 CNY’s Healthcare Guide - 25

Check Up Know The 10 Warning Signs of Alzheimer’s Disease

ith Alzheimer’s disease it is important to know what it is and what it is not normal about aging. Below is a list of warning signs along with examples of normal aging provided by the Alzheimer’s Association, Central New York Chapter. If you notice any of the warning signs in your aging family members, it is recommended that you see a doctor. “We cannot stress enough how important early detection is,” said Catherine James, the organization’s chief executive ofﬁcer. “Treating the symptoms of Alzheimer’s or another form of dementia as early as possible can improve quality of life and give families more time to plan for the future.”

Memory loss that disrupts daily life.

One of the most common signs of Alzheimer’s is memory loss, especially forgetting recently learned information. Others include forgetting important dates or events; asking for the same information over and over; relying on memory aids (e.g., reminder notes or electronic devices) or family members for things they used to handle on their own. What’s typical: Sometimes forgetting names or appointments, but remembering them later.

Challenges in planning or solving problems.

a plan or work with numbers. They may have trouble following a familiar recipe or keeping track of monthly bills. They may have difﬁculty concentrating and take much longer to do things than they did before. What’s typical: Making occasional errors when balancing a checkbook.

Difﬁculty completing familiar tasks at home, at work or at leisure. People with Alzheimer’s often ﬁnd it hard to complete daily tasks. Sometimes, people may have trouble driving to a familiar location, managing a budget at work or remembering the rules of a favorite game. What’s typical: Occasionally needing help to use the settings on a microwave.

Confusion with time or place.

People with Alzheimer’s can lose track of dates, seasons and the passage of time. They may have trouble understanding something if it is not happening immediately. Sometimes they may forget where they are or how they got there. What’s typical: Getting confused about the day of the week but ﬁguring it out later.

Some people may experience changes in their ability to develop and follow

26 - 2012 CNY’s Healthcare Guide

Trouble understanding visual images and spatial relationships. For some people, having vision problems is a sign of Alzheimer’s. They may have difﬁculty reading, judging distance and determining color or contrast. In terms of perception, they may pass a mirror and think someone else is in the room. They may not realize they are the person in the mirror. What’s typical: Vision changes related to cataracts.

New problems with words in speaking or writing.

People with Alzheimer’s may have trouble following or joining a conversation. They may stop in the middle of a conversation and have no idea how to continue or they may repeat themselves. They may struggle with vocabulary, have problems ﬁnding the right word or call things by the wrong name (e.g., calling a “watch” a “hand-clock”). What’s typical: Sometimes having trouble ﬁnding the right word.

Misplacing things and losing the ability to retrace steps.

A person with Alzheimer’s disease may put things in unusual places. They may lose things and be unable to go back over their steps to ﬁnd them again.

Sometimes, they may accuse others of stealing. This may occur more frequently over time.

how to complete a favorite activity. They may also avoid being social because of the changes they have experienced.

What’s typical: Misplacing things from time to time, such as a pair of glasses or the remote control.

What’s typical: Sometimes feeling weary of work, family and social obligations.

People with Alzheimer’s may experience changes in judgment or decisionmaking. For example, they may use poor judgment when dealing with money, giving large amounts to telemarketers. They may pay less attention to grooming or keeping themselves clean.

The mood and personalities of people with Alzheimer’s can change. They can become confused, suspicious, depressed, fearful or anxious. They may be easily upset at home, at work, with friends or in places where they are out of their comfort zone.

What’s typical: Making a bad decision once in a while.

What’s typical: Developing very specific ways of doing things and becoming irritable when a routine is disrupted.

Decreased or poor judgment.

Withdrawal from work or social activities.

A person with Alzheimer’s may start to remove themselves from hobbies, social activities, work projects or sports. They may have trouble keeping up with a favorite sports team or remembering

Changes in mood and personality.

Early diagnosis of Alzheimer’s disease or other dementias is an important step in getting appropriate treatment, care and support service. Additional beneﬁts of early diagnosis include: • Beneﬁt from treatments that may improve symptoms and help maintain a

level of independence longer • Have more time to plan for the future • Increase chances of successfully finding a clinical drug trial through Alzheimer’s Association TrialMatch, helping advance research • Participate in decisions about their care, transportation, living options, financial and legal matters • Develop a relationship with doctors and care partners • Benefit from care and support services, making it easier for them and their family to manage the disease.

Anyone with questions about Alzheimer’s disease and/or seeking information should contact the Alzheimer’s Association’s 24/7 toll-free helpline at 800-272-3900. Experts are available to take calls from individuals concerned with their own cognitive health as well as from family members and friends who may be concerned about a loved one and are seeking resources. For more information about the chapter, visit www.alzcny.org or call 800-272-3900.

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2012 CNY’s Healthcare Guide - 27

Hospitals Number of procedures performed at area hospitals Auburn Memorial Hospital, Auburn

Clifton Springs Hospital, Clifton Springs

Procedure:

In1

Procedure:

Miscellaneous diagnostic and therapeutic procedures

769

Miscellaneous diagnostic and therapeutic procedures

Obstetrical procedures

218

Obstetrical procedures

Operations on the cardiovascular system Operations on the digestive system

76 184

In1 1,069 0

Operations on the cardiovascular system

664

Operations on the digestive system

380

Operations on the ear

Operations on the endocrine system

Operations on the eye

Operations on the female genital organs

Operations on the female genital organs Operations on the hemic and lymphatic system

38 4

Operations on the hemic and lymphatic system

Operations on the male genital organs

Operations on the musculoskeletal system

14 2 412

Operations on the nervous system

Operations on the nose; mouth; and throat

10 86

Operations on the respiratory system

Operations on the skin

107

Operations on the urinary system

378

In-patient procedure Data are from January 2010 through December 2010. Provided by the New York State Health Department.

28 - 2012 CNY’s Healthcare Guide

In-patient procedure Data are from January 2010 through December 2010. Provided by the New York State Health Department.

Cortland Medical Center, Cortland

Community Memorial, Hamilton Procedure:

In1

Miscellaneous diagnostic and therapeutic procedures Obstetrical procedures

4,117 1

Operations on the cardiovascular system Operations on the digestive system

76 168

Procedure:

In1

Miscellaneous diagnostic and therapeutic procedures

475

Obstetrical procedures

946

Operations on the cardiovascular system

260

Operations on the digestive system

614

Operations on the ear

Operations on the endocrine system

Operations on the eye

Operations on the female genital organs

162

Operations on the hemic and lymphatic system

Operations on the male genital organs

197

Operations on the musculoskeletal system

153

Operations on the musculoskeletal system Operations on the nervous system Operations on the nose; mouth; and throat

1,120 167 3

Operations on the nervous system

Operations on the nose; mouth; and throat

Operations on the respiratory system

Operations on the skin

Operations on the urinary system

In-patient procedure

111

In-patient procedure Data are from January 2010 through December 2010. Provided by the New York State Health Department.

Data are from January 2010 through December 2010. Provided by the New York State Health Department.

F F Thompson Hospital, Canandaigua

Crouse Hospital, Syracuse Procedure:

In1

Miscellaneous diagnostic and therapeutic procedures

74,178

Procedure:

In1

Miscellaneous diagnostic and therapeutic procedures

1,229

Obstetrical procedures

9,861

Obstetrical procedures

1,485

Operations on the cardiovascular system

4,757

Operations on the cardiovascular system

368

Operations on the digestive system

3,129

Operations on the digestive system

608

Operations on the ear

Operations on the endocrine system

Operations on the eye

Operations on the female genital organs Operations on the hemic and lymphatic system

1,407 264

Operations on the female genital organs Operations on the hemic and lymphatic system

234 11

Operations on the male genital organs

1,519

Operations on the male genital organs

270

Operations on the musculoskeletal system

2,816

Operations on the musculoskeletal system

532

Operations on the nervous system

1,725

Operations on the nervous system

Operations on the nose; mouth; and throat

Operations on the respiratory system

745

Operations on the respiratory system

Operations on the skin

775

Operations on the skin

Operations on the urinary system

Operations on the urinary system 1

1,481

In-patient procedure

Data are from January 2010 through December 2010. Provided by the New York State Health Department.

127

In-patient procedure Data are from January 2010 through December 2010. Provided by the New York State Health Department.

2012 CNY’s Healthcare Guide - 29

Faxton, St Lukes Division, Utica

Faxton-St Lukes, Faxton Division, Utica Procedure:

Procedure:

Miscellaneous diagnostic and therapeutic procedures

532

Miscellaneous diagnostic and therapeutic procedures

Obstetrical procedures

Operations on the cardiovascular system

In1 25,178

Obstetrical procedures

5,865

Operations on the cardiovascular system

4,486 3,423

Operations on the digestive system

Operations on the ear

Operations on the endocrine system

Operations on the eye

Operations on the female genital organs

505

Operations on the hemic and lymphatic system

170

Operations on the male genital organs

872

Operations on the musculoskeletal system

1,099

Operations on the nervous system

1,059

Operations on the nose; mouth; and throat

Operations on the respiratory system

553

Operations on the skin

584

Operations on the urinary system

521

In-patient procedure

Procedure:

In-patient procedure

Data are from January 2010 through December 2010. Provided by the New York State Health Department.

Finger Lakes Health, Geneva Hospital

Data are from January 2010 through December 2010. Provided by the New York State Health Department.

Little Falls, Little Falls In1

Procedure:

In1 717

Miscellaneous diagnostic and therapeutic procedures

2,690

Miscellaneous diagnostic and therapeutic procedures

Obstetrical procedures

1,924

Obstetrical procedures

0 6

Operations on the cardiovascular system

593

Operations on the cardiovascular system

Operations on the digestive system

619

Operations on the digestive system

Operations on the ear

Operations on the endocrine system

Operations on the eye

Operations on the female genital organs

203

Operations on the hemic and lymphatic system

Operations on the male genital organs

Operations on the musculoskeletal system

642

Operations on the musculoskeletal system

Operations on the nervous system

357

Operations on the nervous system

Operations on the nose; mouth; and throat

2 1

Operations on the nose; mouth; and throat

Operations on the respiratory system

162

Operations on the respiratory system

Operations on the skin

153

Operations on the skin

Operations on the urinary system 1

In-patient procedure

Operations on the urinary system 1

Data are from January 2010 through December 2010. Provided by the New York State Health Department.

30 - 2012 CNY’s Healthcare Guide

12 4

In-patient procedure Data are from January 2010 through December 2010. Provided by the New York State Health Department.

Oneida Healthcare, Oneida

Newark-Wayne Community, Newark Procedure:

In1

Procedure:

Miscellaneous diagnostic and therapeutic procedures

896

Miscellaneous diagnostic and therapeutic procedures

6,868

Obstetrical procedures

636

Obstetrical procedures

1,198

Operations on the cardiovascular system

210

Operations on the cardiovascular system

134

Operations on the digestive system

556

Operations on the digestive system

806

In1

Operations on the ear

Operations on the endocrine system

Operations on the eye

Operations on the female genital organs Operations on the hemic and lymphatic system

110 6

4 12 0

Operations on the female genital organs Operations on the hemic and lymphatic system

221 21

Operations on the male genital organs

157

Operations on the male genital organs

249

Operations on the musculoskeletal system

247

Operations on the musculoskeletal system

196

Operations on the nervous system

183

Operations on the nervous system

Operations on the nose; mouth; and throat

Operations on the respiratory system

Operations on the skin

Operations on the urinary system 1

169

In-patient procedure

Procedure:

Data are from January 2010 through December 2010. Provided by the New York State Health Department.

Rome Memorial Hospital, Rome In1

Miscellaneous diagnostic and therapeutic procedures

389

In-patient procedure

Data are from January 2010 through December 2010. Provided by the New York State Health Department.

Oswego Hospital, Oswego

147 96

Operations on the urinary system 1

2,968

Procedure:

In1

Miscellaneous diagnostic and therapeutic procedures

18,163

Obstetrical procedures

765

Obstetrical procedures

Operations on the cardiovascular system

156

Operations on the cardiovascular system

516

Operations on the digestive system

635

Operations on the digestive system

959

2,303

Operations on the ear

Operations on the endocrine system

Operations on the eye

Operations on the female genital organs Operations on the hemic and lymphatic system

167 6

Operations on the female genital organs Operations on the hemic and lymphatic system

168 28

Operations on the male genital organs

304

Operations on the male genital organs

291

Operations on the musculoskeletal system

103

Operations on the musculoskeletal system

212 230

Operations on the nervous system

Operations on the nose; mouth; and throat

Operations on the respiratory system

236

Operations on the skin

165

Operations on the skin

149

Operations on the urinary system

101

Operations on the urinary system

870

In-patient procedures

Data are from January 2010 through December 2010. Provided by the New York State Health Department.

In-patient procedures Data are from January 2010 through December 2010. Provided by the New York State Health Department.

2012 CNY’s Healthcare Guide - 31

St Elizabeth Medical Center, Utica Procedure:

St Joseph’s Hospital, Syracuse In1

Miscellaneous diagnostic and therapeutic procedures Obstetrical procedures

9,633 4

Procedure:

In1

Miscellaneous diagnostic and therapeutic procedures Obstetrical procedures

4,873

Operations on the cardiovascular system

8,650

Operations on the cardiovascular system

Operations on the digestive system

1,992

Operations on the digestive system

Operations on the ear

Operations on the endocrine system Operations on the eye

140 15

21,947 17,882 4,075

Operations on the ear

Operations on the endocrine system

Operations on the eye

Operations on the female genital organs

113

Operations on the female genital organs

379

Operations on the hemic and lymphatic system

157

Operations on the hemic and lymphatic system

233

Operations on the male genital organs

989

Operations on the male genital organs Operations on the musculoskeletal system

41 1,064

Operations on the musculoskeletal system

Operations on the nervous system

203

Operations on the nervous system

Operations on the nose; mouth; and throat

151

Operations on the nose; mouth; and throat

Operations on the respiratory system

879

Operations on the respiratory system

Operations on the skin

484

Operations on the skin

Operations on the urinary system

522

Operations on the urinary system

In-patient procedure

In1

Obstetrical procedures

35 1,140 489 1,399

Data are from January 2010 through December 2010. Provided by the New York State Health Department.

Upstate at Community Gen., Syracuse

University Hospital, Syracuse Miscellaneous diagnostic and therapeutic procedures

679

In-patient procedure

Data are from January 2010 through December 2010. Provided by the New York State Health Department.

Procedure:

3,595

56,716 3

Procedure:

In1

Miscellaneous diagnostic and therapeutic procedures

9,445

Obstetrical procedures

2,635

Operations on the cardiovascular system

5,219

Operations on the cardiovascular system

Operations on the digestive system

4,542

Operations on the digestive system

675 1,126

Operations on the ear

Operations on the endocrine system

Operations on the eye

Operations on the female genital organs

Operations on the hemic and lymphatic system Operations on the male genital organs

538 71

Operations on the hemic and lymphatic system Operations on the male genital organs

Operations on the musculoskeletal system

3,744

Operations on the musculoskeletal system

Operations on the nervous system

2,178

Operations on the nervous system

Operations on the nose; mouth; and throat

495

Operations on the nose; mouth; and throat

104 50 517 1,525 366 9

Operations on the respiratory system

1,719

Operations on the respiratory system

113

Operations on the skin

1,482

Operations on the skin

174

Operations on the urinary system

1,118

Operations on the urinary system

226

In-patient procedure Data are from January 2010 through December 2010. Provided by the New York State Health Department.

32 - 2012 CNY’s Healthcare Guide

In-patient procedure Data are from January 2010 through December 2010. Provided by the New York State Health Department.

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Hospitals Auburn Memorial Hospital Address

17 Lansing Street Auburn, NY 13021

General Information 255-7011

Website

www.auburnhospital.org

President and CEO Scott Berlucchi

Medical Director

Frederick Kaempffe, Chief Medical Ofﬁcer

Number of Employees 850

Licensed Physicians 241

Number of Beds 99

In-patient Visits in 2010 5,360

Out-patient Visits in 2010 132,520

Number of Surgeries in 2010 8,220

Visits to Emergency Department in 2010 20,550

What’s New in 2011/12

■ Stroke Center — The New York State Department of Health in 2011 designated Auburn Memorial Hospital as a stroke center. The designation recognizes the hospital’s excellent emergency services and in-patient capabilities in stroke evaluation, diagnosis, continuing treatment, and rehabilitation. The designation also recognizes Auburn Memorial Hospital’s efforts in staff development and community awareness. For more than two years,

the hospital has worked with the University of Rochester Medical Center to develop a stroke center. URMC provides 24-hour neurology and neurosurgery stroke care for patients in the Auburn region. The partnership enables physicians in Auburn to consult with neurologists and neurosurgeons at URMC’s Strong Stroke Center in order to identify patients who may need a higher level of care that is not available at Auburn Memorial Hospital. This can be accomplished via a Web-based system. ■ MRI Services — Auburn Memorial Hospital announced that the New York State Department of Health has approved a certificate of need to provide MRI services through its radiology department at the hospital, located at 17 Lansing St. in Auburn. Using the most up-to-date technology and design, the new High Field 1.5 Tesla provides the area’s most state-of-theart MRI technology, which provides the most detailed imaging in the area, according to the hospital. ■ Maternity Renovation is Complete — In 2011 Auburn Memorial Hospital completed its eight-month renovation of the maternity unit which was named The Stardust Community Birthing Center in memory of John and Irene Bisgrove. The $2.5 million project includes four birthing suites and seven private post-partum suites along with other much needed updates to the floor. The maternity unit was last renovated in 1958. The renovation, entirely financed through donations from the maternity Initiative, was jumpstarted through a community matching gift of $1 million from The Stardust Foundation of Central New York.

Main Service

Emergency care; intensive care; coronary care; laboratory services; maternity; pediatrics; psychiatric service; orthopedics; pathology services;

34 - 2012 CNY’s Healthcare Guide

respiratory and physical therapy; radiology; inpatient and outpatient surgery; wound treatment; cardiac rehabilitation, cardio-vascular services, bariatric surgery, pulmonary and sleep medicine services.

Specialties

Anesthesiology; dental; emergency medicine; allergy; cardiology; dermatology; endocrinology; gastroenterology; hematology/oncology; nephrology; neurology; psychiatry; pulmonary; OB-GYN; pathology; pediatrics; psychiatry; radiology; radiation therapy; surgery; orthopedic; ophthalmology; urology; vascular; bariatric surgery; plastic surgery

Outside Division

Veterans Clinic; Finger Lakes Medical Care Center, 303 Grant Ave., Auburn; Finger Lakes Center for Living, 20 Park Ave., Auburn; Urgent Medical Care of Skaneateles, 803 W. Genesee St., Skaneateles, 315-685WELL; Essential Diagnostics, 615 N. Seward Ave., Auburn

History

In 1875, James S. Seymour, then president of the Bank of Auburn, left $30,000 to be held in trust for a hospital to be constructed in the city of Auburn. The first meeting of the Board of Trustees was held Sept. 16, 1878, and a committee was formed to find a site for the facility. Then called Auburn City Hospital, the 13-bed hospital’s first patient was admitted April 14, 1880. Today, Auburn Memorial Hospital partners with the community to provide patients, community members and employees with programs and services that increase control over factors that improve personal wellness. Using customer feedback, the hospital designs, adjusts and strives to improve its service. Energy and resources are focused on improvements.

Bassett Healthcare Network – Bassett Medical Center Address

1 Atwell Road Cooperstown, NY 13326

General Information

1-800-BASSETT (227-7388)

Website

www.bassett.org

President

William F. Streck

Number of Employees 3,400

Licensed Physicians 440

Number of Beds 180

In-patient Visits in 2010 12,775

Out-patient Visits in 2010 694,986

Number of Surgeries in 2010 9,572

Visits to Emergency Department in 2010 47,450

What’s New in 2011/12

■ The Bassett Cancer Institute, the longest continuously accredited cancer program in New York state, earned Commission on Cancer (CoC) accreditation with Commendation in 2011. CoC accreditation is nationally recognized by organizations such as The Joint Commission, American Cancer Society, Centers for Medicare & Medicaid Services and the National Cancer Institute as having established performance measures for the provision of high-quality cancer care. Bassett’s cancer program has been continuously accredited since 1956. ■ The Bassett Cancer Institute is also now a STAR certiﬁed program. The providers and staff who work with cancer patients have been trained in the latest oncology rehabilitation care and are implementing researchbased processes proven to help cancer survivors optimize their healing and function. ■ Bassett has been twice recognized with the nation’s highest honor for nursing excellence, Magnet Recognition by the American Nurses Association. Only ﬁve percent of hospitals nationwide are recognized for this level of excellence in nursing care.

■ Bassett Medical Center won the 2011 Magnet Prize awarded by the American Nurses Credentialing Center (ANCC) and Cerner Corporation for its longstanding successful School-Based Health Program. The Magnet Prize is the highest honor ANCC bestows within Magnet-recognized organizations, which Bassett has been since 2004, and recognizes innovative nursing programs and practices. Schoolbased health care is an innovative model for delivering comprehensive primary health care, as well as mental and dental health care, where children are — in the schools. ■ Bassett’s urology and pulmonology programs were recognized as being one of the best programs in Upstate NY in a 2011 US News & World Report ranking. Bassett performed nearly at the levels of nationally ranked U.S. News Best Hospitals.

Main Service

Stroke center, behavioral health, diabetes self-management program, dialysis services, eye care center, radiology services, regional cancer program, sports medicine program, trauma program and women and children services, which offers a wide range of obstetrical, gynecological and pediatric services.

Specialties

The Bassett Heart Care Institute offers consultative, diagnostic and treatment services including cardiac catheterization, angioplasty, cardiac surgery, cardiac rehabilitation and education and wellness programs. It provides comprehensive cancer care, including early detection, cancer prevention, diagnosis and treatment. Additionally, Bassett has a birthing center, special care units, dialysis and intensive care units and a sleep disorders center. Bassett is also a Bariatric Surgery Center of Excellence and a state-designated area trauma center and stroke center.

Outside Division

Cobleskill Regional Hospital 178 Grandview Drive Cobleskill, NY 12043 (518)254-3456

Little Falls Hospital

140 Burwell Street Little Falls, NY 13365 (315)823-1000

O’Connor Hospital

460 Andes Road Delhi, NY 13753 (607)746-0300

Bassett Medical Center 1 Atwell Road

Cooperstown, NY 13326 1-800-Bassett

Tri-Town Regional Hospital 43 Pearl Street West Sidney, NY 13838 (607)563-7080

A.O. Fox Hospital

1 Norton Avenue Oneonta, NY 13820 (607)432-2000

Valley Health Services

690 W. German Street Herkimer, NY 13350 (315)866-3330

At Home Care, Inc. 297 Main Street Oneonta, NY 1-800-783-0613

First Community Care of Bassett 12 Commons Drive, Suite 18 Cooperstown, NY 13326 1-800-390-4395

History

The Bassett Healthcare Network consists of practitioners, hospitals and health centers in nine counties covering 5,000 square miles and employs over 3,000 people in upstate New York. Bassett Medical Center, the foundation for this network, is a 180-bed, acute care inpatient teaching facility in Cooperstown. The hospital maintains a strong academic program and rich tradition as a center for learning through its afﬁliation with Columbia-Presbyterian Medical Center and other educational institutions. The Bassett Physician Group is comprised of a full-time, salaried, closed staff numbering 260 physicians and 180 allied health professionals in a multi-specialty group practice. The Bassett Clinic is located on the same campus as the hospital and provides outpatient primary and specialty care. Additionally, Bassett offers 24-hour emergency and trauma care, comprehensive cancer and heart care, dialysis, and most medical and surgical specialties in Cooperstown. The Bassett Research Institute conducts programs in basic science, clinical science, and population and public health studies. Around the region, the network provides primary, preventive, and outpatient care at 28 health centers and operates 18 school-based health centers. In addition to BMC, acute inpatient care is provided at network sites: O’Connor Hospital in Delhi, Cobleskill Regional Hospital, Little Falls Hospital, Tri-Town Regional Hospital in Sidney, and A.O. Fox Hospital in Oneonta. Outpatient specialty care is

2012 CNY’s Healthcare Guide - 35

Auburn Memorial Hospital’s $2.5M Maternity Project Complete

which in the USA is an alternative to the Joint Commission. The hospital in 2011 had the third-highest rate of patient satisfaction reported in the New York State Hospital Report Card. Also, Genesee Valley OB-GYN joined the hospital to complement on-site providers available.

Main Service

Clifton Springs Hospital provides round-the-clock emergency care, general acute care, primary care, radiology, imaging and laboratory services as well as cardiac and physical rehabilitation, nursing home care, cancer care, programs for behavioral health and addiction recovery.

Specialties

Celebrating the new, renovated maternity unit at Auburn Memorial Hospital are, back bow, Stephen Zabriskie, Jerry Bisgrove, Scott Berlucchi CEO, Michael Migliore, Jack Bisgrove, Betsy Kenneally. In the front row are RowMandee Rausher (holding daughter Madelyn Woodring) from Seneca Falls, Marge Tracy, Shannon Reohr, Dana Brabant, Nance Rifanburg, Anthony Francesche. Auburn Memorial Hospital (AMH) has completed its eightmonth renovation of the maternity unit, to be named The Stardust Community Birthing Center in memory of John and Irene Bisgrove. The $2.5-million project includes four birthing suites and available throughout the region with Bassett specialists seeing patients at many of the health centers and Bassett network sites.

Clifton Springs Hospital Address

seven private post-partum suites along with other much-needed updates to the floor. The maternity unit was last renovated in 1958. Staff held an official ribbon cutting ceremony July 25 as public and community officials gathered to celebrate the occasion.

Number of Employees 800

Licensed Physicians 157

Number of Beds 262

In-patient Visits in 2010 3,500

Out-patient Visits in 2010 166,00

2 Coulter Road Clifton Springs, NY 14432

Number of Surgeries in 2010

462-9561

Visits to Emergency Department in 2010

General Information Website

3,500 14,00

www.cshosp.com

President and CEO John Galati

Medical Director

Dr. Lewis Zulick, Vice President of Medical Affairs

What’s New in 2011/12

■ The hospital is now certiﬁed by DNV Healthcare, a Norwegian-US health care accrediting organization,

36 - 2012 CNY’s Healthcare Guide

Aesthetic & plastic surgery, Cancer care, Cardiac rehabilitation and ﬁtness, Diabetes health education , Family medicine, Integrative Medicine Center & Spa (The Springs), Joint replacement, for hips and knees, Mammography and breast care and Wound care and hyperbaric medicine

Outside Division

Addiction Recovery Program 35 North St. Canandaigua, NY 14424 (585)394-0530

Newark Laboratory Patient Services 165 East Union Street Newark, NY 14513 (315) 331-4561

Pal-Mac Medical Center

(Primary Care, Laboratory & Behavioral Health Services) 1900 Route 31, West Wayne Plaza Macedon, NY 14502 (315) 986-1336

Seneca Falls Laboratory Patient Services 76 Ovid Street Seneca Falls, NY 13148 (315) 568-2943

Reﬂections Health Care

1779 Route 21 South Shortsville, NY 14548 (585) 289-8888

Victor Health Associates

1331 East Victor Road Victor, NY 14564 (585) 924-2100

History

Clifton Springs Hospital and Clinic has been serving residents of and visitors to the Finger Lakes since it was founded by Dr. Henry Foster in 1850. Located in the heart of historic Clifton Springs, the hospital offers 54 single-occupancy rooms for medical

and surgical care, a joint replacement center, six intensive care beds, 30 inpatient addiction recovery and 18 inpatient mental health beds. Today, 108 individuals reside in its nursing home and hundreds more outpatients are served on an annual basis at the hospital’s PalMac Medical Center in Macedon, its Behavioral Health Center in Canandaigua and its laboratory sites in Newark and Seneca Falls.

Cortland Regional Center Address

134 Homer Avenue PO Box 2010 Cortland, NY 13045

General Information (607) 756-3500

Website

www.cortlandregional.org

President and CEO

Brian R. Mitteer

Medical Director

Dr. Robert Karpman, Medical Director

Number of Employees 840

Licensed Physicians 90

Number of Beds 166

In-patient Visits in 2010 5,629

Out-patient Visits in 2010 116,729

Number of Surgeries in 2010 5,164

Visits to Emergency Department in 2010 34,133

What’s New in 2011/12

■ Introduced innovative technology and programs to assist in patient care and treatment, such as: ■ Technology and therapy — new “driving simulator” software that provides rehabilitation patients with a realistic on-road experience (rehab services) ■ Community mobility program (Rehab Services) ■ New fetal monitoring system offers doctors and nurses additional information on mother and fetus more quickly, allowing them to detail care more precisely and efﬁciently. (maternity services) ■ Launched organization wide initiative, “Achieving Exceptional Care”

to reinforce commitment to increasing patient satisfaction. ■ April 2011 CRMC celebrated its 120th Year Anniversary serving Cortland and surrounding communities. ■ In the New York State HospitalAcquired Infections (HAI) 2010 Report, Cortland Regional Medical Center performed exceptionally well in keeping infections low for all three areas it was rated in. The report compares New York state hospitals rates of surgical site infections, blood stream infections, and incidence of Clostridium difﬁcile, using data from both 2009 and 2010. CRMC was determined to be well below, or better than, the average infection rates for hospitals in the state. ■ CRMC is participating in the American Stroke Association’s Get With The GuidelinesSM–Stroke program to improve the overall quality of care for stroke patients by improving acute stroke treatment and preventing future strokes and cardiovascular events.

Main Service

Cardiology, cardiac rehabilitation, emergency, home health, medical imaging, intensive care/telemetry, laboratory, long term care, maternity, medical/surgical nursing, nutrition, pain management, pediatrics, pharmacy, post mastectomy, prompt care, psychiatry, physical rehabilitation, respiratory care, surgical • Specialties — Anesthesiology, cardiology, emergency medicine, family practice, gastroenterology, general surgery, hematology/oncology, intensive care, internal medicine, nephrology, neurology, obstetrics/gynecology, ophthalmology, oral surgery, orthopedics, otolaryngology, pathology, pediatrics, physical medicine & rehabilitation, psychiatry, pulmonology, radiation oncology, radiology, sleep studies, sports medicine, urology

Outside Division

Outpatient Service Center

4005 West Road (Route 281) Cortland, NY 13045 Imaging Services: 758-7620 Physical Therapy: 753-6000

Cortland Regional Home Health Services

1104 West Road (in RMP-Orthopedics building) Cortland, NY 13045 (607) 756-6111

History

From its beginnings as a six-bed hospital in 1891, the Cortland community has supported Cortland Regional Medical Center with ﬁnancial contributions and with the trust it has placed in physicians, staff and services. Nearly 75,000 people live and work in the service area, which extends beyond the boundaries of Cortland County into four adjacent counties. In 1993, Cortland improved long term care through the construction of an 80-bed nursing facility. In 1996, the hospital began offering wide variety of home health care services and equipment. In 1998, Cortland made renovations and enhancements to the outpatient surgery and procedure center. In 1999, the facility opened a nonemergency walk-in prompt care center. In 2003, Cortland expanded off campus medical imaging and physical therapy services by building the Outpatient Service Center. Also in 2003, the hospital improved emergency care services through construction of new 12,000 square-foot addition. In 2005, the facility developed a master facility plan that included renovations to key service areas, such as outpatient surgery and maternity.

Crouse Hospital Address

736 Irving Avenue Syracuse, NY 13210

General Information 470-7111

Website

www.crouse.org

Chief Executive Ofﬁcer Paul Kronenberg

Medical Director

Ronald. W. Stahl, Chief Medical Ofﬁcer

Number of Employees 2,700

160 Homer Avenue Cortland, NY 13045 (607) 756-3880

Licensed Physicians

6 Euclid Avenue Cortland, NY 13045 (607) 756-1850 and

In-patient Visits in 2010

Laboratory Service Centers

850

Number of Beds 506

24,000

Out-patient Visits in 2010 248,522

2012 CNY’s Healthcare Guide - 37

Number of Surgeries in 2010 18,000

Visits to Emergency Department in 2010 62,585

What’s New in 2011/12

■ Bariatric Program Moves to Crouse — Bariatric surgeons Jeffrey DeSimone and Kenneth Cooper performed their first weight loss surgery procedure in Crouse Hospital’s Witting Surgical Center in Syracuse. Their first patient at Crouse was 93Q radio morning host Ted Long, who co-anchors the Ted & Amy show. Both surgeons, partners in CNY Surgical Physicians, have moved their weight loss surgery program from Community General Hospital to Crouse. ■ “My Mammogram Promise” — Crouse Hospital’s new community action initiative, My Mammogram Promise, is launched to encourage women in taking charge of their health by promising to get a mammogram. A special website, MyMammogramPromise.com, has been launched to provide information about breast health, along with an immediate opportunity for women to pledge to schedule a mammogram. ■ Heart Failure Accreditation — Crouse Hospital has received full Cycle I Heart Failure Accreditation status from the Society of Chest Pain Centers, the first hospital in New York state to achieve this designation and only one of 35 in the United States with the accreditation. Crouse is also a nationally accredited Chest Pain Center by the society, making it the only hospital in New York state with dual heart failure and chest pain accreditation. ■ Breast Imaging Center of Excellence — The Breast Health Center at Crouse Hospital has been named a Breast Imaging Center of Excellence by the American College of Radiology (ACR), making it the only breast imaging center in Syracuse to receive this designation. According to the hospital, the designation also signifies that the Crouse Breast Health Center meets the highest standards of the radiology profession. The ACR awards “Center of Excellence” designation only to imaging centers that have demonstrated excellence in breast imaging by achieving accreditation in mammography, breast ultrasound and ultrasound-guided biopsy and stereotactic breast biopsy.

Main Service

Inpatient services: coronary, intensive and progressive care; compre-

Crouse Hospital Starts Bariatric Surgery Program Program is led by former Community General bariatric team

Bariatric surgeons Jeffrey DeSimone (with glasses), and Kenneth Cooper (directly opposite), perform their ﬁrst weight loss surgery procedure in Crouse Hospital’s Witting Surgical Center in Syracuse. Their ﬁrst Crouse patient was 93Q radio morning host Ted Long, who co-anchors the Ted & Amy show. Both surgeons, partners in CNY Surgical Physicians, have moved their weight loss surgery program from Community General Hospital to Crouse.

hensive maternity, labor and delivery care; high-risk maternity/obstetrics; the highest level of neonatal intensive care (Level 4) in 17 counties; internal medicine; pediatrics; full range of eye care; adult and pediatric cardiac care (Crouse is home to the region’s only pediatric cardiac cath program); chemical dependency treatment services; emergency care; surgical services; oncology. Outpatient services: cardiac cath; ambulatory surgery (Crouse is the largest provider of this service in the area); ophthalmology; mammography; medical imaging; diabetes education; physical therapy; chemical dependency treatment; urgent care. The hospital also operated the Crouse Hospital School of Nursing, which provides training and education to 300 students annually.

Specialties

Crouse Hospital is the area’s leading provider of women’s and children’s

38 - 2012 CNY’s Healthcare Guide

services and delivers more than half of all babies born in Onondaga County (4,300 in 2008). It is also the NYS-designated regional referral center for prenatal and neonatal care. Crouse also provides comprehensive interventional and diagnostic cardiac services, including the region’s only pediatric cardiac cath service. In partnersip with its surgeons, the hospital also provides state-of-the-art orthopedic, spine care and general surgical services.

Outside Division

CNY Medical Center: 739 Irving Ave. Several Crouse outpatient services are located in this building, including Crouse PromptCare; CrouseMedical Imaging; Crouse Physical Therapy. Crouse HelpPeople Employee Assistance Program: 600 E. Genesee St.; Outpatient Surgery Center in Crouse Physicians Ofﬁce Building (across from hospital) Chemical Dependency Treatment

Services: 410 S. Crouse (outpatient services); Commonwealth Place, Town of DeWitt (inpatient residential services). Madison Irving Same Day Surgery Center at Madison Irving Ofﬁce Building. Marley Education Center: corner of Irving and Waverly avenues (housing the School of Nursing, Foundation, library and professional educational facilities). Community Outreach Programs: Visit To Hospital-Land for ﬁrst graders in area schools (the program is in its 33rd year); CPR training programs in infants and adults Extensive free speaker’s bureau on any health-related topic. Comprehensive maternity/childbirth education programs for new moms and family members. Extensive community health screenings.

History

Crouse Irving Hospital, destined to merge with Syracuse Memorial, was founded by a group of physicians and investors under the leadership of Dr. William Wallace in 1912. The building was designed so that if the hospital venture was not successful, the building could be used as a hotel. However, the hospital was needed to care for the growing city population and was efﬁciently and successfully managed. In 1913, the Crouse Irving Hospital School of Nursing was founded. For many years Syracuse Memorial Hospital and Crouse Irving Hospital operated separately while being located across the street from each other. The hospitals ultimately merged in 1968 into Crouse Irving Memorial Hospital. At ﬁrst, the two separate buildings were maintained but services were shared. Immediately following the merger, plans were begun to expand and modernize the existing facility. As part of the S.H.A.R.E. campaign to modernize healthcare facilities in Onondaga County, funds were raised to replace the deteriorating Crouse Irving Hospital Building. In 1976, the Irving Unit (attached to the “Memorial Unit,” the former Syracuse Memorial Hospital) was opened and all medical services were located under one roof. The former Crouse Irving Hospital was converted to an educational building for the hospital and the school of

cnyhealth.com

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2012 CNY’s Healthcare Guide - 39

nursing, then demolished in 1991 when the present Harry and Lillian Marley Education Center opened. In June 1996, a new name and updated graphic identity were announced, changing Crouse Irving Memorial Hospital to Crouse Hospital.

Faxton St. Luke’s Healthcare Address Faxton Campus

1676 Sunset Avenue, Utica, NY 13502

St. Luke’s Campus

1656 Champlin Avenue, Utica NY 13502

General Information (315) 624-6000

Website

www.faxtonstlukes.com

CEO/President

Scott H Perra

Medical Director

Daniel Kopp Chief Medical Ofﬁcer

Number of Employees 3,100

Licensed Physicians Not provided

Number of Beds

26 (Faxton Campus) 346 (St. Luke’s Campus)

In-patient Visits in 2010 Not provided

Out-patient Visits in 2010 Not provided

Number of Surgeries in 2010 Not provided

What’s New in 2011/12

■ Faxton St. Luke’s Healthcare (FSLH) is the No. 1 ranked bariatric hospital in New York state in 2011 and is among the top 5 percent of hospitals in the nation for its bariatric surgery program with a 5-star rating by HealthGrades. FSLH is also a recipient of the HealthGrades Bariatric Surgery Excellence Award for the fourth consecutive year (2007-2011). HealthGrades notes that bariatric surgery patients have a nearly 70 percent lower risk of experiencing an in-hospital complication at a top-rated hospital such as FSLH after analyzing 193,518 bariatric surgery patients from 2007 to 2009. ■ FSLH was awarded a three-year term of accreditation in mammography as the result of a recent review by the American College of Radiology (ACR).

■ FSLH earns designation as a Breast Imaging Center of Excellence by the American College of Radiology (ACR). It is the only Breast Imaging Center of Excellence in the Mohawk Valley and one of a few in the upstate region. The ACR bases the designation on several factors and the healthcare facilities must pass rigorous, though voluntary, breast imaging accreditation programs and modules. By awarding facilities the status of a Breast Imaging Center of Excellence, the ACR recognizes breast imaging centers that have earned accreditation in mammography, stereotactic breast biopsy and breast ultrasound (including ultrasoundguided breast biopsy). Peer-review evaluations, conducted in each breast imaging modality by board-certified physicians and medical physicists who are experts in the field, have determined that FSLH has achieved high practice standards in image quality, personnel qualifications, facility equipment, quality control procedures and quality assurance programs. ■ The Commission on Accreditation for Rehabilitation Facilities (CARF) announced the FSLH Inpatient Rehabilitation Program (26-bed acute rehabilitation inpatient unit) has been re-accredited for a period of three years. The re-accreditation extends through June 2014. An organization receiving a three-year term of accreditation has voluntarily participated in a rigorous peer review process and demonstrated to a team of surveyors during an on-site survey that it is committed to conforming to CARF’s accreditation conditions and standards. Furthermore, an organization that earns CARF accreditation is commended for quality programs and services. ■ FSLH is now connected to a health information exchange that allows authorized, participating healthcare providers to securely access patients’ consolidated medical histories for better care. HealtheConnections is the Regional Health Information Organization (RHIO) of Central New York and is one of 12 RHIOs in New York state. HealtheConnections provides authorized healthcare professionals with secure access to patient medical records in real time to deliver more comprehensive, efficient and cost-effective care. Only authorized medical personnel can access the online health information exchange. Patients benefit from fewer duplicate tests and procedures, faster second opinions, a reduced risk of errors caused by illegible handwriting or incomplete records,

40 - 2012 CNY’s Healthcare Guide

and more informed care during office visits and emergencies. ■ FSLH’s Cardiac Rehabilitation Program became certified by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR). FSLH was recognized for its commitment to improving the quality of life for patients through the rehabilitation care it provides. It has held this certification since 2002. Certified AACVPR programs are recognized as leaders in the field of cardiovascular and pulmonary rehabilitation because they offer the most advanced practices available. AACVPR Program Certification is valid for three years.

Main Service

Faxton Campus

The Regional Dialysis Center The Regional Cancer Center The Regional Rehabilitation Center The Women’s Center

St. Luke’s Campus

Mohawk Valley Vascular Center Mohawk Valley Heart Institute Surgical and Ambulatory Services Women’s and Children’s Services Senior and Continuing Care Total Joint Program Bariatric Surgery Program Stroke Center

Specialties

The organization’s eight primary care ofﬁces located throughout Oneida and Herkimer Counties, including the North Country, and our role in the Mohawk Valley Heart Institute, The Regional Cancer Program, and Central New York Diabetes Education Program, in cooperation with St. Elizabeth Medical Center, exemplify our commitment to provide accessible, quality healthcare to the community.

Outside Division

Additional campuses are: Faxton Campus, 1676 Sunset Ave., Utica. St. Luke’s Home, 1650 Champlin Ave., Utica.

History

Faxton St. Luke’s Healthcare, a not-for-proﬁt healthcare organization, offers clinical Centers of Excellence at its Faxton and St. Luke’s campus locations and includes St. Luke’s Home, Visiting Nurse Association, Senior Network Health and Mohawk Valley Home Care. The organization is the result of a cooperative efforts made in 1992 by two hospitals, the Faxton Hospital and St. Luke’s-Memorial Hospital Center, that afﬁliated themselves

to eliminate unnecessary duplication of services and provide a vehicle by which high quality healthcare would be convenient and accessible. In 1997 the board of directors of the two hospitals combined into one common board and in 1998 the management of both organizations consolidated into on management group. The hospitals combined their foundations into one organization effective 1999. The hospitals consolidated into one healthcare system on Jan. 1, 2000 and the ﬁnal consolidation of services occurred on Dec. 12, 2004.

Finger Lakes Health Address

196 North Street Geneva, NY 14456

General Information 787-4000

Website

www.ﬂhealth.org

President and CEO Jose Acevedo

Medical Director

Jason Feinberg, Medical Affairs & Chief Medical Ofﬁcer

Number of Employees 1,850

Licensed Physicians 85

Number of Beds 660

What’s New in 2011/12

■ A new expansion project involving 106,000 square feet of new construction and 45,000 square feet of renovated areas is underway. Ground breaking for new construction was set for December 2011. The project is anticipated to be completed in August 2013 with an estimated cost of $56 million. Joining us on this project are the architect ﬁrm, BSA Lifestructures and the construction management company LeCesse Construction Services. As Finger Lakes Health strives to be the best health system of its size in the United States, renovation efforts will focus on four key priority areas: private patient rooms; expanded emergency department; new surgical services; and intensive care unit expansion. The project was approved in August 2009 by the state Hospital Review and Planning Council. ■ Finger Lakes Health also announced the Joint Center of the Finger Lakes, at Geneva General Hospital.

Dr. Nitin Banwar was named the new medical director of the Joint Center, which focuses on hip and knee replacements. Banwar is a board-certiﬁed orthopedic surgeon, who has practiced for over 25 years in the Finger Lakes region. Banwar plans to make the Joint Center an “orthopedic destination” in the Finger Lakes, where patients choose to come because they know they will be receiving the best care and the best outcomes possible for their joint replacement procedures.

Little Falls Hospital

Finger Lakes Health is a multi-institutional health system that provides a full range of acute and long term care health services to residents of the Finger Lakes region. Acute and long term care services are provided on three campuses located in Ontario, Seneca and Yates Counties. Primary care services are provided in Seneca, Wayne and Yates Counties. The 660-bed health system consists of two hospitals — Geneva General Hospital in Geneva, and Soldiers & Sailors Memorial Hospital in Penn Yan — and a number of other facilities, including adults health services, primary care centers, dialysis center, the Finger Lakes Surgery Center, and the Finger Lakes Health College of Nursing, among others.

Number of Employees

Main Service

History

Finger Lakes Health is a community owned, not-for-proﬁt health system that provides a full range of acute and long-term care health services to residents of the Finger Lakes region in Upstate New York. Finger Lakes Health is comprised of Geneva General Hospital, Soldiers & Sailors Memorial Hospital, The Homestead at Soldiers & Sailors, Huntington Living Center and the Living Centers at Geneva — North and South. Services are provided on three campuses located in Geneva (Ontario County), Waterloo (Seneca County) and Penn Yan (Yates County). The 660-bed health system is governed by a common board of directors and is served by a common management team. With 85 active staff physicians, the health system offers a broad range of primary, specialty and sub-specialty services to residents of the Finger Lakes region.

cny55.com

Address

140 Burwell Street Little Falls, NY 13365

General Information 823-1000

Website

www.lfhny.org

President and CEO

Michael L. Ogden

Medical Director

L. Andrew Rauscher, M.D 324

Licensed Physicians 24

Number of Beds 25

In-patient Visits in 2010 1,349

Out-patient Visits in 2010 32,550

Number of Surgeries in 2010 1,523

Visits to Emergency Department in 2010 13,813

What’s New in 2011/12

■ Little Falls Hospital’s nursing administration has worked together to achieve NICHE designation for Little Falls Hospital. NICHE stands for Nurses Improving Care for Healthsystem Elders and is the only national designation indicating a hospital’s commitment to elder care excellence. The NICHE program is designed to help hospitals to provide excellent bedside nursing to older adults who are hospitalized. When implemented at hospital around the country, NICHE has resulted in: improved geriatric nursing knowledge, enhanced work satisfaction in caring for older adults, and better outcomes as a result of fewer falls, pressure ulcers and urinary tract infections commonly associated with hospitalization of older patients. ■ Little Falls Hospital’s Newport Health Center in 2011 received the “Journey to High Performance Award” for Medical Practice Overall Satisfaction from Press Ganey. Press Ganey is an independent market research organization that collects and totals results from Patient Satisfaction Surveys for hospitals around the nation. According to Press Ganey, mean score increase for the Newport Health Center was statistically signiﬁcant for Overall Satisfaction. Press Ganey recognizes that

2012 CNY’s Healthcare Guide - 41

these sorts of changes in scores are not random, but are due to changes and improvements made based on patient response and that those changes have been recognized by satisﬁed patients.

Main Service

Little Falls Hospital provides 25 acute, swing and special care beds. Little Falls Hospital offers 24/7 emergency services with board certiﬁed physicians from Bassett providing medical coverage. An array of primary, medical/surgical, acute and extended care medical services are provided through the hospital, including an after hours clinic with evening hours in the Dolgeville and Newport Primary Care Clinics. Hospital departments and patient care services include the following: emergency services, cardiology, ENT, internal medicine, general surgery, gynecology, neurology, occupational therapy, ophthalmology, plastic & reconstructive surgery, physical therapy, podiatry, pulmonary rehabilitation, primary care services, urology, vascular surgery, and respiratory therapy. Medical imaging includes: 40-slice CT scanner, bone densitometry, digital mammography, magnetic resonance imaging, nuclear medicine, and ultrasound. A medical laboratory diagnostic service, 12-station dialysis unit and an adult day health services are also located onsite.

Specialties

Anesthesiology, cardiology, echocardiography stress testing, electrocardiography (EKG), Holter monitor, nuclear stress imaging, ear, nose, & throat surgery (ENT), electroencephalography (EEG), general surgery, gynecologic surgery (GYN), ophthalmologic surgery, orthopedic surgery, plastic surgery, podiatric surgery, thoracic surgery, urology surgery, vascular surgery, women’s health, endoscopy unit, colonoscopy and gastroscopy

Outside Division:

Dolgeville Primary Care Center 9 Gibson Street, Dolgeville, NY 13329 429-8714

Newport Primary Care Center

Bridge Street, Newport, NY 13416 845-6100

History

Little Falls Hospital was founded in 1893 and is a voluntary, not-for-profit healthcare institution and is governed by a voluntary board of trustees. In the summer of 2004, the Hospital partnered with Bassett Healthcare and

in the fall of 2004, attained status as a critical access hospital.

Oneida Healthcare Address

321 Genesee St. Oneida, NY 13421

General Information 363-6000

Website

www.oneidahealthcare.org

President and Chief Executive Ofﬁcer Gene F. Morreale

Medical Director

Dan J. Vick, Vice President for Medical Affairs

Number of Employees 908

Licensed Physicians 117

Number of Beds

101 acute care 160 skilled nursing

In-patient Visits in 2010 3,532

Out-patient Visits in 2010 117,223

Number of Surgeries in 2010

2,536 (outpatient) / 703 (inpatient)

Visits to Emergency Department in 2010 24,309

What’s New in 2011/12

■ 2011 marked the completion of the hospital’s $19 million facilities upgrade project when the Emergency Department renovation was completed and four additional exam rooms and refurbished support spaces were placed into service. The multi-phase project also included a new surgical suite with four state of the art operating rooms and a new ICU. Also in 2011, OHC opened a brand new sleep center, containing ﬁnely appointed bedrooms and staff support space. A new primary care center located in Verona is slated for opening in the spring of 2012, bringing additional services to a federally designated physician shortage area. ■ Work is also underway on a $6 million conversion to a new systemwide software system, with an expected “go live” date of August 12. ■ Other potential projects for 2012 include establishing a wound care center and physician recruitment for obstetrics, pediatrics, pulmonology and primary care.

42 - 2012 CNY’s Healthcare Guide

■ Joint Commission Gold Seal of Approval; accreditations: American College of Radiology, College of American Pathologists.

Main Service

24/7 emergency room; intensive care/cardiac care unit; surgery: inpatient and outpatient/ambulatory, orthopedics, colo-rectal, thoracic, urology, general surgery, podietry, ENT, GYN; obstetrics; pediatrics; cardiac testing; maternity, general labor and delivery, OB clinic services, lactation consultations, nutritional counseling, baby weighing station, sonography; physical therapy, occupational therapy, speech therapy; diagnostic imaging: routine radiology examinations, digital ﬂouroscopy, 64-slice CT scans, MRI, PET/CT, nuclear medicine, ultrasound, mammography with R2 ImageChecker® digital technology, DEXA bone density measurement, digital stereotactic breast biopsy, neuroradiology; cardiopulmnoary testing; sleep lab; complete clinical laboratory services; nutrition services. The organization also provides long-term nursing home care; short-term skilled nursing care and rehabilitative services; physical therapy, occupational therapy, speech therapy; 11 sub-acute ventilator dependent beds; varied activities programming with resident internet and email service.

Specialties

Anatomic and clinical pathology; anesthesiology; angiography/interventional; radiology; cardiology; colorectal surgery; cytopathology; ear, nose, and throat surgery; emergency medicine; endocrinology; family practice; forensic pathology; gastroenterology; general surgery; hematology; hematopathology; internal medicine; neurology; nerve conduction studies; OB-GYN; surgical oncology; ophthalmology; orthopedics; pediatrics; podiatry; psychiatry; pulmonology; radiology; rheumatology; sleep center; thoracic surgery, urology; vascular neuroradiology; virtual colonoscopy.

Outside Division:

Physical Therapy & Wellness Center

221 Broad St., Oneida Oneida Healthcare outpatient physical/occupational/speech therapy, 363-8711; Faxton-St. Lukes Renal Dialysis Satellite, 366-0360; Sitrin Dental Clinic, 1-866-274-8746;

Canastota-Lenox Health Center

(Primary Care) 115 Center St., Canastota, 697-5272.;

Chittenango Family Care

Rt. 5, Chittenango, 687-5100; Maternal Health Clinic, 447 N. Main St., Oneida, 363-5297

Lab Draw Stations

601 Seneca St., Oneida, 361-5407, 447 N. Main St., Oneida, 363-1437; 102 S. Peterboro St., Canastota, 6972010; Chittenango Family Care; Rt. 5, Chittenango, 687-5100; Harden Blvd. Health Center, Rt. 13, Camden, 2451388

Sleep Center & Pulmonary Function Test Lab 601 Seneca St., Oneida, 363-4419

ENT Specialist of Oneida

221 Broad St., Suite 201, Otolaryngology, Allergy, Audiology

Oneida Orthopedic Specialists

www.oswegohealth.org

President and Chief Executive Ofﬁcer Ann Gilpin

Medical Director

Renato Mandanas, Vice President Medical Affairs Allison Duggan Vice President for Medical Affairs

Number of Employees 1,252

Licensed Physicians 157

Number of Beds 164

In-patient Visits in 2010 6,853

Out-patient Visits in 2010 370,326

357 Genesee St., 363-4651

Number of Surgeries in 2010

Orchard Hill Building, 301 Genesee Street, Oneida 361-2377

Visits to Emergency Department in 2010

Neurosciences at Oneida Healthcare

History

The Presbyterian Church provided a treatment room for victims of railroad accidents in 1894 and in 1896, a bathhouse was established as a temporary hospital. Then Mayor J.M. Goldstein in 1899 donated land upon which a four-bed facility would be built. The Broad Street Hospital was built in 1906 and a year later, the School of Nursing opened. In 1936, an 80-bed Oneida City Hospital was built with additional space added in 1951. The present hospital of 101 beds opened in 1972 and the Broad Street facility was converted into an extended care facility. A new extended care facility opened in 1993 with 162 beds and on Jan. 1, 1996, Oneida City Hospital became Oneida Healthcare Center. The Broad Street building was demolished in 1999 and the Oneida Healthcare Rehabilitation and Wellness Center opened on that site at the end of the year. A new laundry facility was built on the hospital campus in 2003 and the old facility on Broad Street was demolished to expand parking for the Rehabilitation and Wellness Center. The laundry facility also serves other CNY healthcare providers.

project that included the opening of a new urgent care center in early October. The state-of-the-art facility features many comforts including nine private exam rooms and a large waiting area for patients. Later this year, additional healthcare services will be unveiled and become available to the community, including a private womens services area offering mammograms, bone density and ultrasound testing.

6,840

21,149

Urgent Care Visits 21,187

What’s New in 2011/12

■ Oswego Health completed phase one of its Fulton Medical Center

Oswego Health Address

110 West Sixth Street Oswego, NY 13126

General Information 349-5500

Website

2012 CNY’s Healthcare Guide - 43

Oswego Health Completes Phase 1 at Fulton Medical Center

in health care. Oswego Hospital is surveyed every three years.

Main Service

Oswego Hospital is a 164-bed, full service facility. Our not-for-proﬁt community hospital that offers acute medical, emergency, surgical, maternity, pediatric and behavioral services for adults and children. The hospital opened its completed renovated emergency room in December 2010 that features 17 private rooms and the latest technology.

Specialties

Allergy; diabetes education and support; emergency care; endocrinology; gastroenterology; family medicine; internal medicine; cardiology; neurology; obstetrics and gynecology; opthalmology; oral maxillofacial surgery; orthopedic surgery; pathology; pediatrics; podiatry; primary care; psychiatry; pulmonology; radiology; rheumatology and urology.

Oswego Health completed phase one of its Fulton Medical Center project that included the opening of a new urgent care center in early October 2011. The state-of-the-art facility features many comforts including nine private exam rooms and a large waiting area for patients. Additional healthcare services were expected to be unveiled late in 2011 and become available to the community, including a private women’s services area offering mammograms, bone density and ultrasound testing. The facility was constructed using HEAL NY funds and a legislative grant. The Fulton Medical Center has replaced the A. L. Lee Memorial Hospital, which closed in 2009. The facility was built utilizing HEAL NY funds and a legislative grant. ■ During 2011, Oswego Hospital experienced a rejuvenation of its medical staff as it recruited seven new physicians. Several of the newly recruited physicians represent specialties needed by the community as outlined in the organization’s medical staff development plan. The successful recruitment has led to specialists in orthopedics, OB-GYN, gastroenterology, emergency medicine, psychiatry and internal medicine joining the medical staff. The healthcare system will continue to recruit more physicians in 2012. ■ As Oswego Health values the high quality of its healthcare as well as patient satisfaction, the health system has undertaken several initiatives including Right Care Right Time, Every Time and Nurses Improving Care for Healthcare System Elders (NICHE). ■ In May 2011, Oswego Health moved its Child and Family Services Department from the Seneca Hill campus to a larger facility at 98 North

Second Street in Fulton. ■ The organization continues to collaborate with the Northern Oswego County Health Services Inc., (NOCHSI) and Oswego County Opportunities (OCO). The collaboration was awarded an $8.34 million HEAL grant to enhance primary care services for the residents of Oswego County. This grant will help ensure that primary care is available and affordable in our rural county for generations to come, and be used to open an urgent care center in Central Square. ■ Oswego Hospital received accreditation from the Joint Commission following a three-day visit by evaluators from the organization. Hospital administrators were told by the surveyors that they were impressed with the physicians and staff, as well as the cleanliness of the facility. The Joint Commission evaluates and accredits more than 15,000 health care organizations and programs in the United States and is the nation’s predominant standards setting and accrediting body

44 - 2012 CNY’s Healthcare Guide

Outside Division Oswego Hospital

110 West Sixth St., Oswego, 349-5511

The Manor at Seneca Hill

20 Manor Drive 349-5300

Springside at Seneca Hill

10 County Route 45A, 343-5658

Fulton Medical Building/Urgent Care Center 510 S. Fourth Street, Fulton, 592-3500

Lakeside Heart Center Cardiopulmonary Rehabilitation,

Kingsford Professional Building, 177 W. Fourth St., Oswego, 343-1378

Hospitals Home Healthcare

113 Schuyler Street, Fulton, 598-1544

Behavioral Health Services

Bunner Street, Oswego 343-8162

Mexico Health Services Center

5856 Scenic Dr., Mexico, 963-4133

Parish Health Services Center

10 Carlton Dr., Parish, 625-4388

Phoenix Health Services Center

7 Bridge St., Phoenix 695-4700

History

Oswego Health is a not-for-proﬁt healthcare system that includes Oswego Hospital, a 164-bed community hospital; The Manor at Seneca Hill, a skilled nursing facility that also provides complete rehabilitation services and an Adult Day Health Services Program; Springside at Seneca Hill, an independent retirement community; an Urgent Care Center in Fulton; and

Health Service Centers in Mexico, Parish and Phoenix. Oswego Health operates the Lakeside Heart Center and Hospitals Home Healthcare Inc., the only hospital-based certiﬁed home health care agency in Oswego County. The health system also provides occupational health services to area employers, as well as behavioral health services to children, adolescents and adults. In addition, Oswego Health provides laboratory and imaging services throughout Oswego County.

Rome Memorial Hospital Address

1500 N. James St. Rome, NY 13440

General Information (315) 338-7000

Website

www.romehospital.org

President and CEO Basil J. Ariglio

Medical Director

Waleed Albert, Chief Medical Ofﬁcer

Number of Employees 845

Licensed Physicians 164

Number of Beds

130 acute, 80 skilled nursing, 2 respite

In-patient Visits in 2010 5,467

Visits to Emergency Department in 2010 25,739

What’s New in 2011/12

■ Rome Memorial Hpospital’s largest initiative in 2011 was the replacement of its hospital information system. The new HIS updated more than 30 separate ﬁnancial, clinical and administrative systems — everything from patient registration, billing and payroll to patient scheduling, nursing documentation, and medication administration. Phase I went live in July 2011. When Phase II is complete, the hospital will have a comprehensive electronic medical record. New technology is enabling Rome Memorial Hospital to reduce the amount of radiation that patients are

exposed to when they receive a CT scan. Rome is the first hospital in the region to invest in the only FDA-approved system that can reduce radiation dosage by up to 40 percent. ■ Rome Memorial Hospital continues to recruit specialty physicians to serve the Rome community. In 2011, the hospital welcomed orthopedic surgeon, Elemer Raffai, general surgeon, Kevin Harrison and neurologist Glady Jacob to the medical staff. ■ The hospital became a participant in the National Quality Measures for Breast Centers™ as evidence of its commitment to provide each patient with the highest quality of care. The breast center’s breast patient navigator helps women understand their treatment options and helps coordinate their appointments when facing a potential breast cancer diagnosis. This personal approach complements the hospital’s advanced diagnostic technology, including digital mammography and high definition MRI. ■ Patients and families will be better connected with the outside world with the hospital’s new wireless internet access. Wireless access is available in all patient rooms. In addition, visitors and families will find

Choose healthcare the way it’s meant to be, with you at the center. When you choose an Adirondack Community Physicians (ACP) medical office, you’re not just choosing your family doctor. You’re choosing a coordinated team of healthcare providers and support staff. ACP is one of the first in the nation to be recognized as a patient-centered medical home by the National Committee for Quality Assurance (NCQA). This means your family doctor is your healthcare partner - with you every step of the way, no matter where your healthcare journey takes you.

Barneveld Medical Office 315.624.8440

New Hartford Medical Office 315.624.8500

Waterville Medical Office 315.841.4973

Boonville Medical Office 315.942.4391

North Utica Medical Office 315.624.8400

Whitesboro Medical Office 315.624.8800

Mohawk Valley (Herkimer) Medical Office 315.574.2300

Washington Mills Medical Office 315.624.8300

2012 CNY’s Healthcare Guide - 45

hotspots in the lobby, cafeteria and all reception areas. It’s one more example of how hospitals are providing hotellike amenities for the comfort of our customers. ■ Rome Memorial Hospital welcomed a new team of physicians to partner with its emergency department staff in the delivery of patient-focused care. ■ Rome Memorial Hospital will be improving the community’s access to state-of-the-art stroke care in 2012 by partnering with Upstate University Hospital in Syracuse. A secure high-speed internet connection and real-time video will connect patients in Rome’s Emergency Department with neurologists in Syracuse. ■ In 2012, Rome Memorial Hospital is expanding its hospitalist program to provide onsite coverage around the clock. Hospitalists are physicians who specialize in caring for hospitalized patients. Because they don’t have an office practice, they can spend their time at the hospital monitoring their patients’ progress. Hospitalists and the patient’s primary care physician share the patient’s medical information to ensure continuity of care. The Rome Hospital Foundation is in the midst of various fund-raising initiatives to update patient beds and rooms to create a more welcoming environment when patients are hospitalized. The dollars raised will augment the more than $200,000 contributed by the Rome Twigs. ■ In 2011, Rome was the smallest of only eight hospitals in the nation to be recognized by the U.S. Department of Health and Human Services for being an “outstanding leader” in eliminating life-threatening blood stream infections in its ICU. It’s an impressive record that the hospital has maintained since December 2006 by using best practices to protect patients and save lives. ■ Rome Memorial Hospital was awarded the 2011 American Heart Association/American Stroke Association’s Get with the Guidelines Gold Plus Performance Achievement Award for heart failure. The award reflects the hospital’s efforts to keep care consistent with the latest scientific guidelines.

Main Service

Rome Memorial Hospital is a nonproﬁt community facility that provides general medical/surgical, pediatric, intensive care, obstetric, long-term care and senior behavioral healthcare, as well as a full array of outpatient

services including: 24-hour emergency services; alcohol and drug counseling (Community Recovery Center); ambulatory surgery; cardiopulmonary services including pulmonary function tests, cardiac stress tests, electrocardiograms, echocardiographs, Holter monitoring, and electroencephalograms; endoscopy including colonoscopy, upper endoscopy, endoscopic retrograde cholangiopancreatogram, and flexible sigmoidoscopy; laboratory services (five collection sites); medical imaging including ultrasound, CT scans, bone densitometry, mammography, nuclear medicine, MRI, fluoroscopic studies and general X-rays (general X-rays at four locations); nutrition counseling; radiation therapy for cancer (Mohawk Valley Radiation Medicine); retail pharmacy; prenatal care; primary care (Boonville Family Care). Physical, Occupational and Speech Therapy (2 locations). Pulmonary rehabilitation, sleep disorders center and stroke rehabilitation

ﬁrst patient. Dr. Thomas Flandrau laid the cornerstone for the new Rome Hospital on September 27, 1887, at 117 East Garden St. The city built a combined Rome Hospital and Murphy Memorial Hospital on the current North James Street site in 1940. The municipal hospital became Rome Memorial Hospital, a private not-for-proﬁt facility, in 1995.

Rome Memorial Hospital is known for its commitment to senior services. As one of the few geropsych programs in the area, the hospital’s Senior Behavioral Health Unit serves an 11-county region. As a community hospital, Rome has also positioned itself to deliver excellence in orthopedics, general surgery, medical imaging and women’s health services.

Number of Employees

Specialties

Outside Division

Substance Abuse Counseling Lab

264 W. Dominick St., Rome Beeches Ofﬁce Complex, Turin Rd., Rome

Rome (Lab & General X-ray) 1801 Black River Blvd.,

(Lab & General X-ray)

1617 N. James St., Rome

Primary Care & Lab

13407 State Route 12, Boonville

General X-Ray, Physical Therapy, Radiation Oncology

Chstnut Commons, 107 E. Chestnut St., Rome

Prenatal Care Clinic

155 W. Dominick St., Rome

History

Rome Memorial Hospital traces its roots back to 1883, when the Bureau of Employment and Relief petitioned the City of Rome to establish a Cottage Hospital to care for the sick and injured. On April 3, 1884, the Cottage Hospital on Ridge Street admitted its

46 - 2012 CNY’s Healthcare Guide

St. Elizabeth Medical Center Address

2209 Genesee St. Utica, NY 13501

General Information 798-8100

Website

www.stemc.org

President/CEO

Richard H. Ketcham

Medical Director

Albert D. D’Accurzio, Vice President of Medical Affairs and Chief Quality Ofﬁcer 1,808

Licensed Physicians 311

Number of Beds 201

In-patient Visits in 2010 12,291

Out-patient Visits in 2010 477,300

Number of Surgeries in 2010 9,827

Visits to Emergency Department in 2010 38,441

What’s New in 2011/12

■ In 2011, St. Elizabeth Medical Center began offering anterior total hip replacement. This alternative to traditional hip replacement surgery provides patients the potential for less pain, a faster recovery and improved mobility. ■ The Mohawk Valley Heart Institute (MVHI) held its ﬁrst annual Heart Teaching Day at the Masonic Care Community to provide an educational opportunity for physicians, nurses and other healthcare workers to learn about the prevention and treatment of cardiovascular disease. ■ The Advanced Wound Care Center of St. Elizabeth Medical Center expanded the most advanced wound care modality, hyperbaric oxygen

treatment, to include an additional treatment chamber. This additional treatment chamber allows the Center to expand its comprehensive wound care program to manage chronic or non-healing wounds caused by diabetes, circulatory problems, and other conditions to a greater number of local community members. ■ The St. Elizabeth College of Nursing Board of Directors announced the appointment of Marian Kovatchitch, MS, RN, as the new President of the College of Nursing. ■ St. Elizabeth announced the appointment of Douglas W. Gleasman, R.T., D.C., as the new director of the St. Elizabeth School of Radiography. ■ St. Elizabeth added two new services to its facility called St. Elizabeth Medical Arts at 4401 Middle Settlement Road, New Hartford. Imaging at St. Elizabeth Medical Arts and Laboratory services opened for patients in September. They join the Adirondack Sports Medicine & Physical Therapy Center and the Advanced Wound Care Center of St. Elizabeth Medical Center. Imaging at St. Elizabeth Medical Arts is a radiology and mammography testing center that was formerly located in the Marian Professional Building under the name Marian Medical Imaging. ■ In 2011, St. Elizabeth Medical Center was named a Blue Distinction Center for Knee and Hip Replacement from Excellus BlueCross BlueShield for demonstrating better overall quality of care and patient results in knee and hip replacement surgery. Blue Distinction® is a national designation awarded by Blue Cross and Blue Shield companies to medical facilities that have demonstrated expertise in delivering quality healthcare in the areas of bariatric surgery, cardiac care, complex and rare cancers, knee and hip replacement, spine surgery or transplants. ■ The Mohawk Valley Heart Institute (MVHI) was named a Blue Distinction Center for Cardiac Care® from Excellus BlueCross BlueShield for demonstrating better overall quality of care and patient results in cardiac care. MVHI is a collaboration of St. Elizabeth Medical Center and Faxton St. Luke’s Healthcare, which provides cardiaccare services at both hospitals. MVHI has earned this distinction annually since 2006. ■ A ﬁlm crew from the National Health Service Corps (NHSC) spent a day at the St. Elizabeth Family Medicine Center to ﬁlm a documentary for its website. The focus of the documentary was Kevin Mahoney, PA-C, who

UPSTATE UNIVERSITY RADIATION ONCOLOGY

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Hill Radiation Oncology 1000 East Genesee Street Syracuse, NY 13210 (315) 476-3535

Oswego County Radiation Oncology 105 County Route 45A Oswego, NY 13126 (315) 207-9066

upstate.edu/radonc

INFUSACARE MEDICAL SERVICES, P.C.

™

4811 Buckley Road, Liverpool, NY 13088

Ph. (315) 457-3091 • Fax (315) 457-4305 Dr. Robert A. Dracker • Medical Director

OUT PATIENT INFUSION / NYS LICENSED TRANSFUSION CENTER • Immunoglobulin Therapy, including

IVIG, Respigam, RhoGam, and HepBig • Monoclonal Therapy including Remicade, Orencia and Tysabri • Antibiotic Administration • High Dose Steroid Therapy • Prolastin Therapy

• Parenteral Hydration • Hyperemesis Therapy • Boniva & Reclast Treatments • Therapeutic Phlebotomy • Immune Suppressive Treatments • Nutritional, Fluid and Electrolyte Supplementation

• Vascular Access Device Placement & Maintenance

THE INFUSACARE DIFFERENCE • Minimal referral requirements • Continuous medical supervision by nursing staff • Immediate patient scheduling • Follow-up treatment documentation • Physician on site at all times • Comfortable, pleasant environment ensuring patient satisfaction

QUALTIY CARE FOR PATIENTS OF ALL AGES 2012 CNY’s Healthcare Guide - 47

9 cardiothoracic ICU beds. The medical center offers inpatient services in general medicine and surgery, intensive care, intermediate care, cardiology, orthopedics, psychiatry, pediatrics, oncology and gynecology. It also offers both inpatient and outpatient services in specialties such as cardio-pulmonary care, laboratory, pediatrics, radiology, repiratory therapy, physical therapy occupational therapy, speech therapy, endoscopy, chemotherapy (inpatient only), wound management and family life therapy. The medical center operates an on-site ambulatory surgery unit and emergency department. Under the umbrella of the Mohawk Valley Heart Institute, St. Elizabeth offers cardiac surgery, angioplasty, cardiac catheterization, electrophysiology and houses cardiac intensive care and special-care units.

Specialties Construction continues on St. Joseph’s new emergency services building, which is scheduled to open in early 2012.

$220M Expansion Underway at St. Joseph’s Hospital St. Joseph’s Hospital Health Center is in the midst of the second phase of a facilities master plan, which includes construction of a new emergency services building. Scheduled to be completed in early 2012, the emergency services building will include a new emergency department and co-located psychiatric emergency program, and a clinical observation unit/chest pain center. A green primary data center is also included, which will help ensure system availability and reduce energy consumption while maintaining access to clinical, academic and administrative applications that, among others, include electronic medical records (EMRs). In addition, works at the Family Medicine Center on Hobart Street. ■ 2011/ 12 Consumer Choice Award co-winner for the 8th time (National Research Corp.)

Main Service

The 25-acre medical center includes the area trauma center, Mohawk Valley Heart Institute, Mohawk Valley Sleep Disorders Center, Marian Medical Professional Building, and

the hospital opened a brand new kitchen in November, 2011, to support room service throughout the hospital. Construction also includes green space and other environmentally friendly components; St. Joseph’s is seeking to be LEED-silver certiﬁed for its “green” components, making it the greenest healthcare construction project in Upstate New York. Design and construction has already begun on the next phase of the expansion, which includes a new surgical suite with 14 operating rooms, as well as construction of a new patient tower with private rooms. All together, the expansion projects are estimated to cost $220 million. ﬁve schools: The College of Nursing, The School of Radiography, The St. Elizabeth Family Medicine Residency program, the fellowship in hospital medicine and the fellowship in gynecologic endoscopy. A 52,000-squarefoot addition houses 10 operating rooms, 16 intensive care rooms and an ambulatory surgery/outpatient procedure center. In addition, there are 2 cardiothoracic operating rooms and

48 - 2012 CNY’s Healthcare Guide

Area trauma center, total knee replacement surgeries using advanced computer-guided technology, 9-bed cardiothoracic intensive care unit, Mohawk Valley Heart Institute, Mohawk Valley Sleep Disorders Center, Advanced Wound Care Center, Family Medicine Residency Program, School of Radiography, College of Nursing, Fellowship in Gynecologic Endoscopy and Hospitalist Fellowship.

Outside Division

The medical center operates a network of 13 primary and rehabilitation care sites in Oneida and Herkimer counties, making healthcare more accessible in Mohawk, Little Falls, Waterville, Clinton, New Hartford, Sauquoit, S. Utica, Central Utica, East Utica and North Utica. These centers comprise the St. Elizabeth Medical Group and increase the accessibility of healthcare for various communities. The St. Elizabeth Family Medicine Center provides patient care services for the whole family, from newborns to the elderly and is also a teaching facility for new physicians. St. Elizabeth Home Care serves patients in their homes and St. Elizabeth Health Support Services offers respiratory services and durable medical equipment to patients in their homes. The medical center operates Utica’s ﬁrst sports medicine center (Adirondack Sports Medicine and Physical Therapy Center), which offers specialized physical therapy services for sports-oriented and active individuals at its site at the St. Elizabeth Medical Arts building, 4401 Middle Settlement Road in New Hartford. That site also

contains the Advanced Wound Care Center, Imaging at St. Elizabeth Medical Arts, and an outpatient laboratory draw site. In addition, St. Elizabeth Medical Center manages the SchoolBased Health Center located at Kernan Elementary School. St. Elizabeth has served the Mohawk Valley for over 145 years and is an employment and economic anchor in the community.

History

The hospital was established in 1866 by the Sisters of St. Francis in a small house on Columbia Street in Utica. In 1870, St. Elizabeth Hospital was incorporated by New York State law to provide medical and surgical care. In 1887, the new hospital was constructed. In 1904 the School of Nursing was constructed. In 1915 construction of the present hospital began.

St. Joseph’s Hospital Health Center Address

301 Prospect Avenue Syracuse, NY 13203

General Information

1-888-ST.JOES-1

Website

www.sjhsyr.org

President

Kathryn Howe Ruscitto

Medical Director

Sandra Sulik Medical Director

Number of Employees 3,301

Licensed Physicians 836

Number of Beds 431

In-patient Visits in 2010 24,468

Out-patient Visits in 2010 589,000+

Number of Surgeries in 2010 10,377

Visits to Emergency Department in 2010 52,204

What’s New in 2011/12

■ St. Joseph’s was scheduled to open its brand new emergency services building in January, 2012. It would include an expanded emergency department, psychiatric emergency

program and chest pain observation center. In addition, it would continue to complete design for new operating room suites, patient tower with private patient rooms. It would also continue to work with partner organizations to revitalize the Prospect Hill neighborhood surrounding the main hospital campus. ■ 2007-2011 Magnet Recognition for Excellence in Nursing (American Nurses Credentialing Center, Division of the American Nurses Association) ■ St. Joseph’s cardiac, vascular and orthopedic services were given ﬁve-star ratings from HealthGrades, the nation’s leading provider of independent hospital ratings. ■ DNV Healthcare, Inc., accreditation for Hospital; Joint Commission accreditation for Franciscan Health Support, Lourdes Health Support and St. Elizabeth Health Support Services ■ 2011/12 Consumer Choice Award winner (National Research Corp.) ■ St. Joseph’s Certiﬁed Home Healthcare Agency and Hospitals Home Health Care in Oswego County were listed on the HomeCare Elite Top 500 list of top performing home care providers in the United States. (Out-

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2012 CNY’s Healthcare Guide - 49

SUNY Upstate Acquires Community General Hospital

Upstate University Hospital CEO John McCabe, M.D., speaks to reporters after the ceremony marking Upstate’s acquisition of Community General Hospital July 7, 2011. Following a year of planning, the acquisition of Community General Hospital by SUNY Upstate became ofﬁcial. On July 7, 2011 the 306-bed hospital on Broad Road in Syracuse became Upstate University Hospital at Community General. The acquisition is a “win-win” for both institutions, according to Upstate University Hospital CEO John McCabe. “From our perspective, we need

come Concept Systems) ■ St. Joseph’s Intensive Care Units earned the Beacon Award for Critical Care Excellence, placing them among the top ICUs in New York State, as well as the nation. (American Association of Critical Care Nurses) ■ St. Joseph’s is designated a Chest Pain Center (Society for Chest Pain Centers) ■ Blue Distinction Center for Cardiac Care (Excellus BlueCross BlueShield) ■ Blue Distinction Center for Orthopedic Care (Excellus BlueCross BlueShield) ■ Quality Respiratory Care Recognition for 2010 (American Association of Respiratory Care)

the capacity. From Community General’s perspective, it was not going to survive in business without some change,” he said. McCabe said the acquisition “allows us to get more capacity at the Adams Street site, which will allow us to serve more patients both locally and regionally who are in high need of high-end tertiary specialties and sub-specialties, many of which can only be accessed in Syracuse.”

■ St. Joseph’s named one of the nation’s 100 Most Wired hospitals (Hospitals & Health Networks, a journal of the American Hospital Association) ■ St. Joseph’s Outpatient Surgery Centers received the Summit Award for Patient Satisfaction (Press Ganey) ■ St. Joseph’s named Business of the Year by CenterState CEO

Main Service

Cardiac care, including cardiac catheterization, angioplasty, minimally invasive and robotic surgery, electrophysiology and rehabilitation Orthopedic diagnostics, surgery and rehabilitation Vascular diagnostics, surgery and intervention

50 - 2012 CNY’s Healthcare Guide

Maternal health care, including the Birth Place, a family childbirth center Level III intensive care nursery Women’s services, including comprehensive breast care and surgery programs Adult mental health Prostate, cardiac and thoracic surgery utilizing da Vinci( robotic technology Neurosurgery, including stereotactic-guided procedures Bariatric surgery Telemedicine capabilities to enhance services for non-tertiary care providers • Outpatient Specialties — Cardiac and pulmonary rehabilitation, diabetes self-management, orthopedic care and rehabilitation Hemodialysis and peritoneal dialysis at our Regional Dialysis Center and satellite facilities in Fayetteville, Camillus, Liverpool and Cortland Obstetrics, gynecology and pediatric services at the Maternal Child Health Center Emergency care, including Fast Track (urgent care) Primary care, including family practice, obstetrics, gynecology and pediatrics at the Family Medicine Center, Westside Family Health Center and Maternal Child Health Center Dentistry services at the dental ofﬁce Ambulatory surgery, including Central New York’s only overnight stay program at the Northeast Surgery Center Chronic pain management Adult and children’s mental health services, including the Comprehensive Psychiatric Emergency Program Sleep laboratories Wound care at our Center for Wound Care and Hyperbaric Medicine Spine surgery Physical, speech and occupational therapies Nutritional counseling Wellness Place, a communitybased health education and screening center

Specialties

Cardiovascular; maternal/child; orthopedic; pulmonary; urology; family medicine; internal medicine; wound care; dialysis; home care; surgical services; nursing

Outside Division

Center for Wound Care and Hyperbaric Medicine

4206 Medical Center Drive

Fayetteville, NY 13066 Phone: 315-329-7770 Fax: 315-329-7772

Cortland, NY 13045 Phone: 607-662-0140

Dialysis Center-North

8136 Oswego Road Liverpool, NY 13090 Phone: 315-652-8474 Fax: 315-652-8696

Certiﬁed Home Health Care Agency 7246 Janus Park Drive Liverpool, NY 13088 Phone: 315-458-2800 Fax: 315-458-1193

Dialysis Center-Northeast

4208 Medical Center Drive Fayetteville, NY 13066 Phone: 315-329-7200 Fax: 315-329-7203

College of Nursing

206 Prospect Avenue Syracuse, NY 13203 Phone: 315-448-5040 Fax: 315-448-5745

Dialysis Center-Regional 973 James Street Syracuse, NY 13203 Phone: 315-703-6700 Fax: 315-703-6762

Comprehensive Psychiatric Emergency Program (CPEP) 201 Prospect Avenue Syracuse, NY 13203 Phone: 315-448-6555 Fax: 315-423-6820

Family Medicine Center

101 Union Avenue, sixth ﬂoor Syracuse, NY 13203 Phone: 315-448-5491 Fax: 315-448-6203

Dental Ofﬁce

101 Union Avenue Syracuse, NY 13203 Phone: 315-448-5477 Fax: 315-448-6314

Franciscan Companies

7246 Janus Park Drive Liverpool, NY 13088 Phone: 315-458-3600 Fax: 315-458-2760

Dialysis Center-Camillus

5101 W. Genesee Street Camillus, NY 13031 Phone: 315-488-2979 Fax: 315-448-3489

Health Care Management Administrators, Inc. 7246 Janus Park Drive Liverpool, NY 13088

Dialysis Center-Cortland 3993 West Road

Phone: 315-458-4300 Fax: 315-458-9006

Kinney Drugs at Franciscan Pharmacy

101 Union Avenue Syracuse, NY 13203 Phone: 315-474-8851 Fax: 315-479-5170

Maternal Child Health Center OB/GYN Ofﬁce 516 Prospect Avenue Syracuse, NY 13203 Phone: 315-703-5200 Fax: 315-703-5201

Maternal Child Health

Center Pediatrics Ofﬁce 516 Prospect Avenue Syracuse, NY 13203 Phone: 315-703-5270 Fax: 315-703-5271

Mental Health Services

742 James Street Syracuse, NY 13203 Phone: 315-703-2700 Fax: 315-703-2730

North Surgery Center

5100 West Taft Road Liverpool, NY 13088 Phone: 315-452-2014 Fax: 315-452-2034

Garage parking in the same building The fastest, most advanced imaging technology on the market An office designed with you in mind—be in and out before most other providers even get you into an exam room Digital images immediately available to your physician online— no need for you to deliver images back to your doctor’s office The most advanced and accurate women’s imaging services in the market—including digital mammography & bone density screens Offering the following services and procedures in the outpatient center or in St. Joseph’s Hospital: � Diagnostic X-ray

� MRI

� Uterine Fibroid Embolization

� Ultrasound

� Computed Tomography

� Digital Mammography

� Peripheral Vascular Studies

� Diagnostic Radiology

� DEXA Bone Density Screens

� 64-Slice CT Scans

� Interventional Radiology

� Stereotactic Breast Biopsy

� Nuclear Medicine 301 Prospect Ave., Syracuse, NY 13203

www.sjhsyr.org Follow @stjosephshealth on

315-423-4960 (appointment scheduling) 315-703-5114 (general information—outpatient imaging) 315-448-5274 (general information—hospital imaging)

St. Joseph’s is sponsored by the Sisters of St. Francis. Franciscan Companies is a member of the St. Joseph’s Hospital Health Center network.

2012 CNY’s Healthcare Guide - 51

New sign at the former Community General Hospital in Syracuse. The hospital became part of Upsate University Hospital in July 2011. Northeast Surgery Center

Westside Family Health Center

Physical Therapy-Lyncourt

History

4208 Medical Center Drive Fayetteville, NY 13066 Phone: 315-329-7999 Fax: 315-329-7990 2700 Court Street Syracuse, NY 13208 Phone: 315-455-7203 Fax: 315-455-7459

Physical Therapy-Northeast

4401 Medical Center Drive Fayetteville, NY 13066 Phone: 315-329-7000 Fax: 315-329-7578

Sleep Lab-East Genesee

945 East Genesee Street Syracuse, NY 13210 Phone: 315-475-3379 Fax: 315-475-5077

Sleep Lab-Northeast

4400 Medical Center Dr. Fayetteville, NY 13066 Phone: 315-329-7378 Fax: 315-329-7380

The Wellness Place

7246 Janus Park Drive Liverpool, NY 13088 Phone: 315-458-3600 Fax: 315-458-2760

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216 Seymour Street Syracuse, NY 13204 Phone: 315-703-2600 Fax: 315-703-2621

St. Joseph’s Hospital Health Center is a 431-bed comprehensive medical care institution dedicated to providing quality health care to the residents of 16 counties in Central New York. St. Joseph’s is accredited by DNV Healthcare Inc. St. Joseph’s has stood as a community landmark atop Prospect Hill in Syracuse since 1869 when five Sisters of St. Francis transformed a dance hall and bar into a 15-bed hospital. Still sponsored by the sisters of St. Francis, the growth of Syracuse’s first hospital has paralleled that of the city. The institution has evolved into a medical complex that, in addition to the Hospital, includes a College of Nursing, psychiatric emergency program and physician’s office building. In addition to providing general medical and surgical care, St. Joseph’s offers several specialty services, including hemodialysis, maternity services, a separate birth center, emergency care, intensive care, wound care, dental services, suicide prevention and certified home health care. St. Joseph’s operates

52 - 2012 CNY’s Healthcare Guide

several satellite facilities, including two ambulatory surgery centers, family and maternal child/clinics, a dental clinic, psychiatric services center, The Wellness Place, Regional Dialysis Center, neighborhood dialysis centers and a cardiopulmonary rehabilitation center.The health care institution has been designated a chest pain center by the Society of Chest Pain Centers, and New York State recognizes it as a: • Special Care Neonatal Unit • Apnea Center • Cardiac Diagnostic Center • Cardiac Surgical Center • Community Mental Health Center • Tobacco Cessation Center St. Joseph’s is designated a magnet hospital for nursing excellence by the American Nurses Credentialing Center, the highest honor bestowed on a hospital for nursing care. As an integral part of Syracuse and the Central New York Community for more than 140 years, St. Joseph’s provides quality care compassionately to the sick and injured.

Syracuse VA Medical Center Address

800 Irving Avenue

Syracuse, NY 13210

General Information 425-4400

who live in the 13 counties of Central New York.

www1.va.gov/visns/visn02/ syracuse.cfm

Upstate University Hospital

James Cody

Address

Website

Medical Center Director Medical Director

William H. Marx

750 East Adams Street Syracuse, NY 13210

Number of Employees

General Information

Licensed Physicians:

Website

1,400 421

Number of Beds: 105

Number of Surgeries in 2010: 4,497

Visits to Emergency Department in 2010: 13,437

What’s New in 2011/12

At this writing, construction of a $100+ million 30-bed Spinal Cord Injury/Disease Center is underway. The six- ﬂoor addition will also include a therapeutic pool, seven new operating rooms, expanded dialysis unit, and outpatient services. It is expected to add 70+ professional medical positions. Completion date is set for December 2012. New construction inside the VA Center includes a new Cardiology Suite, which will be located on the ground ﬂoor. Other Syracuse VA program highlights include a women’s health center, a comprehensive chemical dependency unit, an eye clinic and a full-service inpatient/outpatient rehabilitation center. The Syracuse VA medical Center is an acute- care medical facility providing a myriad of services through its departments of medicine, neurology, surgery and psychiatry. Syracuse VA operates seven community-based outpatient clinics (CBOCs) in Massena, Watertown, Oswego, Rome, Auburn, Cortland, and Binghamton. The new Tompkins County CBOC opened in Freeville on Route 13 just South of Dryden. This will replace the CBOC currently operating in Cortland. The Syracuse VA Medical Center & Clinics see 40,000 patients each year.

Main Service

Located on University Hill, the Syracuse VA Medical Center is a teaching facility afﬁliated with SUNY Upstate Medical University. Syracuse VA serves veteran men and women

(877) 464-5540

www.upstate.edu and www.universityhospital.org

CEO

John McCabe, Senior Vice Pres. of Hospital Affairs

Medical Director

Louise Prince, Chief Quality Ofﬁcer

Number of Employees 4,671

Licensed Physicians 770

Number of Beds 409

In-patient Visits in 2010 28,567 3,966 Pediatrics

Out-patient Visits in 2010 Number of Surgeries in 2010 4,778 985 pediatrics

Visits to Emergency Department in 2010 58,293

What’s New in 2011/12

■ Upstate University Hospital begs using therapeutic hypothermia to improve survival rates and reduce cognitive loss in cardiac arrest patients. Therapeutic hypothermia safely lowers a patient’s body temperature to reduce the risk of tissue injury following a period of insufﬁcient blood ﬂow due to cardiac arrest. The treatment can be given up to eight hours after onset of the illness in eligible patients. ■ Upstate University Hospital acquired the Harrison Outpatient Surgery Center located in the medical complex at 550 Harrison St. in downtown Syracuse. The center, now named the Upstate Outpatient Surgery Center and surgical cases in the new location began Jan. 20. perform procedures related to ear, nose and throat, gynecology, neurology neurosurgery, orthopedics, pediatrics, podiatry, urology, general surgery as well as pain management.

Bienestar Bilingual Counseling Center, LLC 2717 Bellevue Avenue 1st Floor Syracuse, NY 13210 (315) 437-1304 Randy Stetson, LCSW-R rstetson@bienestar-bcc.com www.bienestar-bcc.com

cnyhealth.com

2012 CNY’s Healthcare Guide - 53

■ Upstate University Hospital is the first hospital in New York state to achieve certification as a DNV Primary Stroke Center (PSC) Hospital. In addition, the hospital has received accreditation by DNV’s National Integrated Accreditation for Healthcare Organization (NIAHO) program. ■ Upstate Golisano Children’s Hospital will now serve as the lead agency of the Safe Kids Greater Syracuse Coalition under the name of Safe Kids Upstate New York Coalition. Prior to coming under the auspices of the children’s hospital, the local Safe Kids Coalition was led by the Onondaga County Health Department. ■ Upstate University Hospital has officially opened its new Upstate Heart and Vascular Center (HVC), a $15 million, 18,500-square foot facility that features technological advancements for the treatment of cardiac and vascular conditions. The HVC also integrates the hospital’s cardiac and vascular services into one patient-friendly location. ■ Upstate Medical University acquired Community General Hospital after more than a year of planning. At 12:01 a.m. July 7, the 306-bed hospital on Broad Road in Syracuse became Upstate University Hospital at Community General. The acquisition created the largest hospital in Syracuse as Upstate and Community are now one hospital, with patient care on two distinct campuses, which bother operate under Upstate’s operating certificate. ■ Upstate Golisano Children’s Hospital is part of a collaboration of more than 80 hospitals nationwide that has worked to reduce and prevent central line infections in hospitalized children. Over a five year period, the collaboration helped to prevent 2,964 central line infections in this patient population and passed the $100 million mark for cost savings to the healthcare industry. ■ The American College of Surgeons National Surgical Quality Improvement Program (NSQIP) has recognized Upstate University Hospital as one of 26 NSQIP participating hospitals in the United States to achieve exemplary outcomes for surgical patient care. NSQIP rates more than 300 hospitals. ■ Upstate University Hospital is the first hospital in New York state to achieve certification as a DNV Primary Stroke Center (PSC) Hospital. In addition, the hospital has received accreditation by DNV’s National Integrated Accreditation for Healthcare Organization (NIAHO) program.

■ Upstate received the 2011 Business of the Year Award from the CenterState Corporation for Economic Opportunity (CEO). The award recognizes Upstate for creating new economic opportunities, making new investments and being engaged in the community. ■ Upstate University Hospital has been ranked as the number one hospital in the Syracuse metro region in U.S. News & World Report’s 2011-12 Best Hospitals rankings, available online at www.usnews.com/besthospitals. The rankings, annually published by U.S. News for the past 22 years, are also featured in the U.S. News Best Hospitals guidebook. Upstate was the only hospital in Syracuse region to be ranked by the news outlet. U.S. News also recognized Upstate for its care in the specialty areas of cancer; ear, nose and throat; kidney disorders; and urology. ■ Upstate University Hospital became the ﬁrst hospital in the county to be recognized for its recycling efforts by the Onondaga County Resource Recovery Agency (OCRRA). Upstate was named a Blue Ribbon Recycler by OCRRA in recognition of the institution’s commitment to the environment and its extensive recycling initiatives. ■ Upstate University Hospital CEO John McCabe, M.D., has been named to Becker’s Hospital Review’s list of “291 Hospital and Health System Leaders to Know,” which recognizes individuals leading prominent American healthcare organizations. It’s the second time this year that Becker’s has recognized McCabe. In March, Becker’s named McCabe to a list of 130 Hospital and Healthcare System CEOs to Know. ■ Upstate’s Bariatric Surgery Center has been honored with a 5-star rating from HealthGrades, placing it among the the top 10 percent in the nation for bariatric surgery.

Main Service

Breast care center; division of dentistry; diagnostic radiology/women’s imaging; geriatrics; Joslin Diabetes Center; departments of medicine, neurology, obstetrics and gynecology; perinatal center and pediatric and adolescent center. Other services include: anesthesia; family medicine; neurology; neurosurgery; psychiatric; pediatric; orthopedic; otolaryngology; radiation oncology services; surgery services; urology; women’s health services and bariatric surgery. Also the Center for Children’s Cancer and

54 - 2012 CNY’s Healthcare Guide

Blood Disorders, Poison Control Center, Clark Burn Center

Specialties

Bariatric surgery with specialty clinics: bariatric surgery center,spina biﬁda clinic, Center for Neurodevelopmental Pediatrics and Center for Children’s Nutrition and Exercise; the breast care center; division of dentistry; diagnostic radiology/women’s imaging; geriatrics; Joslin Diabetes Center; departments of medicine, neurology and obstetrics and gynecology; pernatal center and the pediatric and adolescent center. Other services include: anesthesia; family medicine; neurology; neurosurgery; psychiatric; pediatric; orthopedic; otolaryngology; radiation oncology services; surgery services; urology services; women’s health services. Also, adult and pediatric AIDS centers; Alzheimer’s Disease Assistance Center; ALS Treatment Center; ADHD programs for adults and children; specialized autism evaluation center; Child Abuse Referral and Evaluation Program, Central New York Poison Center, Lead Poisoning Resource Center. Another special program is the hospital’s Let’s Not Meed by Accident program that brings driving age high school students into the emergency room to teach them about trauma care and the decisions they make behind the wheel. CARE program (Child Abuse Referral and Evaluation Clinic) Abused and Neglected Children, Excellence in Health Care for (ENHANCE) AIDS Center, adult designated AIDs Center, pediatric designated Alzheimer’s Disease Assistance Center Amyotrophic Lateral Sclerosis (ALS) Research and Treatment Center Also, Adult and Pediatric AIDS Centers; Alzheimer’s Disease Assistance Center; ALS Treatment Center; ADHD programs for adults and children; specialized Autism evaluation center; Child Abuse Referral and Evaluation Program, Central New York Poison Center, Lead Poisoning Resource Center. Another special program is the hospital’s Let’s Not Meet by Accident program that brings driving age high school students into the emergency room to teach them about trauma care and the decisions they make behind the wheel.

History

Upstate University Hospital, the teaching hospital of the State University of New York Upstate Medical University — Central New York’s only academic medical center – provides some of the most complex procedures to some of the area’s most critically ill patients. It is also home to an extensive array of specialty clinics. University Hospital is a leader in minimally invasive surgery, providing minimally invasive surgery for a variety of areas including transplant, bariatric and urologic surgeries. The hospital’s minimally invasive cardiac surgery program uses the da Vinci surgical system for mitral valve repair, mammary artery harvesting and coronary artery bypass. Upstate University Hospital is a certiﬁed New York State Stroke Center that recognizes the hospital’s ability to treat stroke victims quickly. It also and maintains bone marrow and stem cell transplant programs. University Hospital’s adult and pediatric oncology services are nationally recognized centers for the specialized treatment of cancer patients with the latest technology available including tomotherapy,

Calypso System and Gamma Knife. University Hospital has one of the region’s most comprehensive physical medicine and rehabilitation centers with access to specialized swimming pools and fitness gym, A six-story addition, opened in 2009, features new patient care floors for neurosurgery, oncology and cardiology and the two-story Upstate Golisano Children’s Hospital that features 61 private patient rooms and a host of family amenities and services. The children’s hospital provides a solid foundation for some of the area’s most specialized pediatric services, pediatric surgery, care for children’s cancers and blood disorders, eating disorders, ADHD, spina bifida and other neurodevelopmental disorders, including autism. The innovative design has been honored by numerous organizations. The hospital’s Clark Burn Center, provides treatment and care for burn victims all across Central and Upstate New York. Upstate University Hospital also offers an array of telemedicine services, such as stroke consults with rural hospitals throughout the region and in-

school diabetes check-ups, supported by the university’s Joslin Diabetes Center. The hospital also introduced a new hyperbaric medicine treatment facility, and a new radiation treatment offering called tomotherapy, a new targeted radiation therapy, the Calypso system that allows physicians to more accurately manage the delivery of radiation to prostate cancer tumors.

Upstate University Hospital at Community General Address

4900 Broad Road Syracuse, NY 13215

General Information 492-5011

Website

ww.cgh.org

Chief Administrative Ofﬁcer Meredith Price

Medical Director

Bonnie Grossman, Associate Medical Director

Call Lincare today for more details. Utica, NY Oswego, NY 253-255 East 10th Street 1307 Champlin Avenue (800) 285-2610 or (315) 343-5602 (315) 342-9128 Fax

(800) 365-4008 or (315) 793-8341 (315) 793-8946 Fax

Syracuse, NY 932 Spencer Street

Auburn, NY 128-130 Genesee St., Suite 130

(800) 365-4066 or (315) 472-0461 (315) 478-7433 Fax

(315) 252-9800 or (877) 377-7556

Rome, NY 1136 Erie Blvd. W.

(877) 334-0553 or (315) 334-0500 (315) 334-0501 Fax

2012 CNY’s Healthcare Guide - 55

          





PEDIATRIC

ASSOCIATES Staff on call

24 HRS. A DAY

What every child needs

FREE Prenatal Consultation LIVERPOOL 8086 Oswego Rd.

652-1070

CAMILLUS 601 North Way

487-1541

www.PediatricAssociatesNY.com

Number of Employees 1,034 Licensed Physicians 540 Number of Beds 306 In-patient Visits in 2010 8,287 Out-patient Visits in 2010 Not provided Number of Surgeries in 2010 4,345 Visits to Emergency Department in 2010 25,328

What’s New in 2011/12

■ Upstate University Hospital at Community General is the new name for the former Community General Hospital after it was acquired by Upstate Medical University in July 2011. As a result of this acquisition, Upstate is bringing new services to the Community General campus, including after-hours pediatric care, weight loss surgery, pediatric sleep center, among others. In October 2011, Community General opened an epilepsy monitoring unit that allows physicians to diagnose a variety of complex neurological and other conditions associated with seizures. The unit offer adult patients several conveniences to make their stay — typically two to ﬁve days — more comfortable. For example, some suite rooms will include ﬂat screen televisions and can accommodate an overnight guest. The program encourages family or caretakers to stay with the patients during the monitoring. ■ Community General campus also announced that it will go smoke free, beginning in March 0f 2012. As with Upstate Medical University’s smoke-free campus, smoking will be prohibited on any part of the campus

Main Service

Upstate University Hospital at Community General Hospital is a nationally recognized healthcare facility that offers a comprehensive range of services, including medical and surgical care, emergency services, intensive care, acute rehabilitation, and inpatient psychiatric care. Since opening its doors in 1963, Community General Hospital has substantially grown and is now home to the Wellspring Breast

Center, wound care center, physical medicine andrehabilitation center, the award-winning Jim and DeDe Walsh Family Birth Center, the fully accredited sleep center, and Hematology Oncology Associates of CNY-a 14,000square-foot comprehensive cancer center. In January 2010, the hospital opened the new center for orthopedics.

Specialties

Surgical weight loss, cardiac rehab/catheterization lab, endoscopy, health education and outreach programs, hospitalists, infection control program, joint and spine center, medical imaging, orthopedics, pastoral care, physical medicine and rehabilitation, physical therapy, psychiatry, respiratory care, sleep center, social work, surgery center, the Jim & DeDe Walsh Family Birth Center, weight management and nutrition center, Wellspring Breast Center, wound care management center In January 2010, Community General Hospital opened the new $7.6 million center for orthopedics, which occupies the hospital’s sixth ﬂoor. The new center provides patients with specialized care in a state-of-the-art facility, where they can begin their recuperation in a modern, comfortable space that offers the newest equipment and spacious, private rooms.

History

Upstate University Hospital at Community General is the new name the former Community General Hospital got in 2011 after it was acquired by Upstate Medical University in July 2011. Community General had opened its doors Jan. 1, 1963, after a decade of community planning, fundraising and construction. Over $7 million had been donated, representing over 48,000 pledges from businesses, foundations and individuals. In 1964, Community Hospital merged with the 69-year-old Syracuse General Hospital. The resulting institution was named Community General Hospital of Greater Syracuse. The Onondaga Hill location absorbed both staff and equipment from both former institutions. In 2011 the hospital faced a decrease in the number of patients and decrease in revenue. Hospital ofﬁcials said the takeover by Upstate was necessary to avert a closure or bankruptcy of Community.

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2012 CNY’s Healthcare Guide - 57

Resources All telephone numbers are in the 315 area code unless otherwise stated.

Adult/Adolescent Services REACH, Inc. CNY 1010 James St. Syracuse, NY 13203 Phone: 424-0009 Website: www.reachcny.org

� This organization hosts many programs, including a peri-natal network, HIV and AIDS regional training center, NYS Center for SIDS, Syracuse Healthy Start program, Comprehensive Adolescent Pregnancy Prevention, NY Parents Are Talking, Safe Sleep education for children in cribs.

Scleroderma Foundation / Tri-State, Inc. Chapter 59 Front St. Binghamton, NY 13905 Phone: (607) 723-2239, 1-800-867-0885 jpeak@scleroderma.org Website: www.sclerodermatristate.org

� This organization provides information and referrals and funding for research.

Adolescent Pregnancy Prevention and Services Project Oswego County BOCES 179 County Rt. 64 Mexico, NY 13114 Phone: 963-4361 Contact: Linda Eagan Email: leagan@oswegoboces.org Website: www.oswegoboces.org/ alternativepgms/apps/

� This program provides individual or group classroom educational services to students that request information regarding a number of sexual issues including birth control methods and abstinence. It also provides daycare subsidies for parenting teens returning to school or work, health services

and support for pregnant teens, and counseling.

Centre Syracuse, L.L.C. 3300 James St. Syracuse, NY 13206 Phone: 671-2202 Contact: Dr. John Wohlers Email: info@centresyracuse.com Website: www.centresyracuse.com

� A treatment facility designed to provide specialized care for those diagnosed with an eating disorder. Adults 14 and older who suffer from anorexia nervosa, bulimia nervosa, binge eating disorders and other disorders can ﬁnd the care they need.

Oswego County Opportunities, Inc. 75 E. First St. Oswego, NY 13126 Phone: 1-877-342-7618 342-7532 Contact: Eric Bresee Email: youthservices@oco.org Website: www.oco.org

� This program provides counseling and education services for youths in order to support them in making the right decisions in their lives. These services include after school activities, employment skills training and transitional living for homeless youths.

Oswego County Opportunities Health Ctr. • Oswego Health Center 10 George St. Oswego, NY 13126 • Fulton Health Center 522 S. Fourth St., Suite 500 Fulton, NY 13069 Phone: 598-4790 Contact: Ellen Holst, Senior Director of Health and Nutrition

58 - 2012 CNY’s Healthcare Guide

Email: eholst@oco.org Website: www.oco.org

� OCO offers services in reproduction, anatomy, physiology, birth control counseling and related subjects, STD testing and treatment and unplanned pregnancy counseling. They also offer assistance for the homeless, meals for the elderly and youth education programs. Satellite ofﬁces are located in Pulaski, Mexico, and on the SUNY Oswego campus.

Planned Parenthood of the Rochester/Syracuse Region 1120 E. Genesee St. Syracuse, NY 13210 Phone: (866) 600-6886 475-5540 Contact: James Stewart Email: jstewart@pprsr.org Website: www.pprsr.org

� Planned Parenthood provides reproductive health care, education, counseling and leadership in preserving the right to reproductive freedom. Special emphasis is given to women who have limited access to reproductive services. Health services, emergency contraception, community education, rape crisis services (Rochester), family planning and other programs are offered.

REACH CNY (Resources, Education, Advocacy, and Collaboration for Health) 1010 James St. Syracuse, NY 13203 Phone: 424-0009 Contact: Elizabeth Crockett Email: execdir@reachcny.org Website: www.reachcny.org

� This service provides networking, information sharing, referral assistance, community education, staff development/training, and advocacy on issues related to adolescent pregnancy and parenting. It also provides educational

training in topics such as HIV/AIDS. Request referrals and assistance through website.

Vera House 6181 Thompson Road Suite 100 Syracuse, NY 13206 Phone: 425-0818 Contact: Randi K. Bregman Email: rbregman@verahouse.org Website: www.verahouse.org

� This agency provides direct client service, community education and community planning to victims of domestic violence and their families. It provides emergency shelter and outreach services. The Syracuse Rape Crisis center partners with Vera House to offer rape crisis services. Vera House also offers a 24-hour domestic violence line (468-3260) and a 24-hour rape & sexual assault line (422-7273).

YWCA of Syracuse and Onondaga County Women’s Transitional Residential Program 120 E. Washington St., Suite 415 Syracuse, NY 13202 300 Burt St. 9th Floor Syracuse, NY 13202 Phone: 424-0040, 471-9480 Contact: Joan Durant Email: jdurantywca@cnymail.com Website: www.ywca-syracuse.org

� Helps women at risk overcome life obstacles by offering transitional or permanent housing for single parents or pregnant women. Staff is available 24 hours a day.

Alcohol / Drug Addiction County of Oswego Council on Alcoholism and Addiction 53 E. Third St. Oswego, NY 13126 Phone: 342-2370 Contact: Deborah Bills Email: dbills@cocoaa.org

� This service is for anyone whose life has been affected by drugs, alcohol or gambling. Call for an appointment.

Alcoholics Anonymous – Syracuse Service Center 2513 James St. Syracuse, NY 13206 Phone: 463-5011 (24 hrs./day)

Providing quality prosthetic & orthotic services For over 20 years helping people of all ages overcome the limitations of a physical disability and live life to the fullest. Michael T. Hall, CPO • ABC-Certified Prosthetist/Orthotist Jeremiah H. Hall, CP, BOCPO, CTPO • Certified Prosthetist/Orthotist • Certified Technician

(315) 426-9920 or (315) 426-1254 fax • www.rehabtechny.com

Erie Medical Plaza, 1101 Erie Boulevard East, Syracuse, New York 13210

St. Elizabeth College of Nursing

5 Top Reasons Students Attend: 1 Best Academic and Clinical Preparation to Work in Today’s Healthcare 2 Caring Environment for Learning 3 Best Opportunity for Passing the Licensure Examination for Nursing 4 Flexible Curriculum Plans 5 Innovative Nursing Partnership - SUNYIT / SECON

315-798-8347 • www.secon.edu

Martin Morell, MD

Board Certiﬁed Rheumatologist

SPECIALISTS

“We’re Specialists in You”

122 Business Park Drive • Suite 1 • Utica, NY 13504 Tel. (315) 724-5353 • Fax (315) 724-5255

I need to keep in the know about healthcare in the region and that’s why I read...

In Good Health

Central New York’s Healthcare Newspaper 2012 CNY’s Healthcare Guide - 59

Website: www.syraa.org

� Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. There are no dues or fees for AA, the only requirement is a desire to stay sober. The Syracuse Services website offers links to meeting places and times seven days a week throughout CNY.

Arbor House-Chemical Dependence Program 53 Hall Road Hannibal, NY 13074 Phone: 564-5506 Contact: Andria Elliott Email: aelliott@oco.org Website: www.oco.org

� This facility is designed for adults recovering from the disease of alcoholism. The facility provides a structured, home-like setting for up to 16 persons making the transition into abstinent living, and provides trained assistance from resident staff.

C.H.A.D. 75 Genesee St. Auburn, NY 13201 Phone: 253-9786 Contact: Kevin Hares Email: chad2000@centralNY.twcbccom

� This program provides professional outpatient counseling services for people and their families who are abusing or dependent on alcohol or drugs. There is also a special focus for adolescents. It offers school-based prevention programming, including intervention counseling and education.

Chemical Dependency Treatment at Crouse 410 S. Crouse Ave. Syracuse, NY 13210 Phone: 470-8300 Contact: Darlene Sheets Email: DarleneSheets@crouse.org Website: www.crouse.org

� This program offers inpatient and outpatient services for individuals with chemical dependencies. An experienced healthcare team that includes counselors, nurses, psychiatrists and other physician specialists runs the program. Self-referrals are welcome. Sliding fee and most insurance plans

are accepted.

Conifer Park Clinic •Outpatient Clinic 526 Old Liverpool Road Suite 4 Liverpool, NY 13088 •Inpatient Clinic 79 Glenridge Road Glenville, NY 12302 Phone: 453-3911 Contact: Michael Kettle Email: mkettle@libertymgt.com Website: www.coniferpark.com

� This clinic provides a variety of therapy options including intensive outpatient groups, women’s groups, dual focus programs, adolescent treatment and 12-step groups. Unlawful possession of marijuana (UPM) classes are also available once a month.

County of Oswego Council on Alcoholism and Addictions • 53 E. Third St. Oswego, NY 13126 Phone: 342-2370 • 4 Tower Drive Fulton, NY 13069 Phone: 598-6707 Contact: Deborah Bills Email: dbills@cocoaa.org

� Offers services including outpatient clinic treatments and prevention services. The certiﬁed program accepts Medicaid and health insurance and offer sliding-fee scales.

Madison County Council on Alcohol and Substance Abuse- Bridges 3059 Seneca Turnpike, Suite E Canastota, NY 13032 Phone: 697-3947 Contact: Susan Jenkins Email: sjenkins@bridges-mccasa. org Website: www.bridges-mccasa.org

� The mission of Bridges is to improve the quality of life by providing advocacy and services to the community, the workplace, families and individuals affected by addiction and the abuse of alcohol, tobacco and other substances. This agency offers information and referral for alcohol and substance abuse addiction. Also provided is a comprehensive assistance program to businesses in the CNY region.

Prevention Network

60 - 2012 CNY’s Healthcare Guide

906 Spencer St Syracuse, New York 13204 Phone: 471-1359 Contact: Bradley Finn, Executive Director Website: www.preventionnetwork cny.org

� Prevention Network is a not-forproﬁt agency that educates, trains, and provides prevention services and education pertaining to substance use, abuse, and addictions to the Central New York community. For over 50 years, the agency has assisted individuals, families, schools and businesses through helpful information and training, anonymous referrals, and support services to assure positive outcomes.

Substance Abuse Information Line OASAS HOPELINE Phone: 1-877-846-7369, 1-877-8HOPENY

� Offers information and crisis counseling for alcohol, gambling and substance abuse related problems. Assistance and referrals are made when appropriate. Hotline provided by the New York State Ofﬁce of Alcohol and Substance Abuse Services (OASAS). Services are available in 140 languages and the hotline is staffed by mental health professionals. The NYS HOPELINE is available 24 hours a day, 365 days a year.

Syracuse Behavioral Health Care 847 James St. Syracuse, NY 13203 Phone: 471-1564 Contact: Kathi Meadows, Outpatient Director Email: info@sbh.org Website: www.sbh.org � SBH is a private, nonproﬁt corporation with the mission of promoting recovery from the effects of addiction. Outpatient and inpatient services are provided in a full range of mental and addictive disorders.

Tully Hill Chemical Dependency Treatment Center 5821 Rte. 80 (PO Box 1116) Tully, NY 13159 Phone: 1-800-456-6114, 696-6114 Contact: Cathy L. Palm Email: tullyhill@tullyhill.com

Website: www.tullyhill.com

� This chemical dependency treatment center offers cost-effective programs to patients with substance abuse problems and their families. Outpatient and inpatient treatments are offered along with support groups, community education, day treatment, continuing care and more.

Amputees / Disabled Person Services EnMotion Support Group 521 E. Washington St. Syracuse, NY 13202 Phone: 652-9283 Contact: Mary Petrarca

� EnMotion offers amputees and their loved ones the opportunity to share thoughts, ideas and information. The group was formed in 2006 by local residents Mary Petrarca and Noel Dobbins. It meets every second Tuesday at 6 p.m.

Cancer Services Finger Lakes Radiation Oncology Center 7 Ambulance Dr. Clifton Springs, NY 14432 462-5711 www.ﬂrocenter.com

� Finger Lakes Radiation Oncology Center (FLROC), founded in 1985, provides a radiation treatment center for patients in the Finger Lakes area. It is attached to both the Clifton Springs Hospital & Clinic (CSH&C) and The Springs. The staff is always reﬁning the center’s treatment methods to deliver the highest-quality patient care possible. By using the most current treatment planning technology available to “map” tumors, board-certiﬁed radiation oncologists design treatments with pinpoint accuracy. This ensures that tumors get the most effective dose while minimizing or excluding radiation to surrounding healthy tissues- a particular advantage when the cancer is located near vital organs.

Hematology Oncology Associates of CNY 5008 Brittonﬁeld Pkwy # 700 East Syracuse, NY 13057-9250

472-7504 www.hoacny.com

Website: www.upstate.edu/radonc

� Hematology-Oncology Associates of CNY (HOA) has been a private practice dedicated to caring for people with blood disorders and cancer since 1982. Its mission is to provide the highest level of quality care in a healing environment for the mind, body and spirit of patients dealing with cancer and blood disorders. The practice’s goal is to offer the highest level, state-of-theart technology and treatments, while meeting the emotional needs of our patients and their families. Since 1986, HOA has participated in the National Cancer Institute Community Clinical Oncology Program (CCOP). The practice is one of only 50 such participants in the United States. Its patients therefore can beneﬁt from clinical trials of state-of-the-art cancer treatments that are unavailable anywhere else in Upstate New York. (The closest CCOP participants are located in Long Island and Pennsylvania.)

Hope for Heather P.O. Box 2208 Liverpool, NY 13089 Phone: 652-5411 Contact: Frieda Weeks, President Email: support@hopeforheather. org Website: www.hopeforheather.org FB: Hope For Heather

� This non-proﬁt, 501(c)((3) organization raises money for ovarian cancer research, and creates awareness and education in the community. Hope for Heather operates a speaker’s bureau to help increase education on ovarian cancer, a booth at the New York State Fair and an annual 5k run.

Upstate Medical University Department of Radiation Oncology • University Hospital Radiation Oncology 750 E. Adams St., Room 228 Syracuse, NY 13210 Phone: 464-5276 • Hill Radiation Oncology 1000 E. Genesee St., Suite 101 Syracuse, NY 13210 Phone: 476-3535 • Oswego Co. Radiation Oncology 105 County Rte. 45A, Suite 200 Oswego, NY 13126 Phone: 207-9066

� With three locations in the area, Upstate Medical University Department of Radiation Oncology strives to offer the best, most proﬁcient care to its patients by providing the most advanced technologies and therapies available and by participating in and staying on top of the latest in cancer research.

Children/Family Services Catholic Charities of the Finger Lakes 134 E. Genesee St. Auburn, NY 13201 Phone: 253-2222 Contact: Laurie Trojnor, Director Email: ccﬂaub@dor.org Website: www.catholiccharitiesﬂ.org

� Works with faith communities, government, elected ofﬁcials and business leaders to meet human needs and effect public policy that addresses the needs of all people.

Catholic Charities Onondaga County 1654 W. Onondaga St. Syracuse, NY 13204 Phone: 424-1800 Contact: Mike Melara Email: mmelara@ccoc.us Website: www.ccoc.us

� This human services agency provides 20 programs and services to children and families. Emergency, counseling, mentoring and at-risk family programs are offered. The mental health program offers case management, a psycho-social club, residential services and intensive children’s services. Caseworkers work with at-risk families and offer preventative care. Low-income families may also be helped with winter maintenance for their homes. Also offered are multiple parenting courses for parents with children of any age. Also provided is the Family Advocacy Program.

Catholic Charities Oswego County 365 W. First St. Fulton, NY 13069 Phone: 598-3980 Contact: Mary Margaret Pekow Website: www.catholiccharitiesusa.

2012 CNY’s Healthcare Guide - 61

org

� Works with faith communities, government, elected ofﬁcials and business leaders to meet human needs and effect public policy that addresses the needs of all people.

assistance program-HEAP, transitional opportunities program and child welfare services among others. Over 70,000 members of the community will receive some service or beneﬁt through DSS this year.

Cayuga County Health and Human Services

Department of Social Services, Oswego County

160 Genesee St. Auburn, NY 13021 Phone: 253-1451 Contact: Elane M. Daly Website: cayugacounty.us/hhs/index. html

� This state agency looks to empower people to help them gain lasting selfsufﬁciency. It’s committed to providing economic, medical and rehabilitative assistance and protecting the rights of those who are unable to protect themselves.

Department of Social Services, Madison County P.O. Box 637 Wampsville, NY 13163 Phone: 366-2211 Contact: TriciaPlatt (interim director) Website: www.madisoncounty.org

� The Madison County Department of Social Services effectively and efficiently provides financial support, tools for self-sufficiency, aid for health and safety issues, community referrals and advocacy for all residents of Madison County. It works with community groups and local government to strengthen networks of community service. It strives to treat everyone with respect, trust and dignity while fostering a work environment of open communication and mutual support.

Department of Social Services, Onondaga County John H. Mulroy Civic Center, 12th Floor 421 Montgomery St. Syracuse, NY 13202 Phone: 435-2985 Contact: David Sutkowy, Commissioner of the Department of Social Services Website: www.ongov.net/dss

� The Department of Social Services provides public beneﬁt programs along with casework programs for citizens of Onondaga County, including child support services, the home energy

100 Spring St., PO Box 1320 Mexico, NY 13114 Phone: 963-5435 Contact: Gregg Heffner (acting commissioner) Website: www.co.oswego.ny.us/

� Administers a variety of public assistance programs including aid to families with dependent children, food stamps, medical assistance, child and adult protective services, foster care, adoption services, day care, child support, and other assistance programs.

Hillside Children’s Center 215 Wyoming St. Syracuse, NY 13204 Phone: 703-8700 Contact: Elizabeth Nolan Email: info@hillside.com Website: www.hillside.com

� Hillside Children’s Center is a provider of care for youth and families with a wide range of emotional, behavioral or life circumstance challenges. Offers mental health, child welfare, juvenile justice, special education and developmental disability services to children and families throughout Western and Central NY. Services are customized based on the strengths and needs of individual youth, families and communities. There are over 40 locations throughout New York State, call or visit the website to ﬁnd a local center.

National Runaway Switchboard 3080 N. Lincoln Ave. Chicago, IL 60657 Phone: 1-800-RUNAWAY (1-800-786-2929) Website: www.1800runaway.org

� This hotline services runaway and homeless youth in crisis by providing non-judgmental and non-directive crisis intervention. Information and referral is given and agencies can be phoned for further services. Free bus tickets can also be provided for youth

62 - 2012 CNY’s Healthcare Guide

who would like to return home.

New Hope Family Services • 3519 James St. Syracuse, NY 13206 Phone: 437-8300 • 500 Walnut St. Syracuse, NY 13210 448-2300 Contact: Judith Geyer Email: newhopefam@aol.com Website: www.newhopefamily services.com

� Family Services is Christ’s hand extended to offer hope and help to people with pregnancy, parenting, adoption, or post-abortion needs in the Syracuse area and throughout the State of New York.

Oswego County Opportunities 239 Oneida St. Fulton, NY 13069 Phone: 598-4717 Email: Website: www.oco.org

� OCO operates a number of programs at various locations throughout the county. Services provided include outreach and advocacy, counseling, residential, children’s services, Services to Aid Families, senior services, transportation, youth and health services. Seniors services include a nutrition program that brings rural citizens hot meals for a small fee. It also offers services to the disabled in New York State. Residential, respite, day habilitation, Medicaid service coordination and other services are offered to the disabled.

Salvation Army Family Services Department 677 S. Salina St. Syracuse, NY 13202 Phone: 475-1688 Contact: Linda M. Wright Email: lwright@use.salvationarmy. org Website: www.sasyr.org

� This agency provides information on preventative service counseling, domestic violence and PINS cases, Functional Family and PRISM Programs.

State Child Abuse and Maltreatment Register Capital View Ofﬁce Park 52 Washington St. Rensselaer, New York 12144-2796

Phone: 1-800-342-3720 Ofﬁce: (518) 473-7793 (non-emergency number) Contact: Gladys Carrión Website: www.ocfs.state.ny.us/

� Provides 24-hour a day services for the purpose of reporting cases of suspected child abuse anywhere in the State. The calls are taken in Albany and services can be dispatched by county by contacting case workers.

Upstate New York Poison Center SUNY Upstate Medical University 750 East Adams St. Syracuse, NY 13210 Phone: 1-800-222-1222 Public Information: 464-5375 Ofﬁce: 464-7078 Email: livermol@upstate.edu Website: www.upstate.edu/poison

� This agency is responsible for 54 counties in Upstate New York. It provides telephone management when poisoning occurs and supplies information regarding poisoning inquiries. It is also involved with educating the general population and health care professionals through outreach and also acts as a resource and referral service.

Women Infants, and Children – Oswego County 10 George St. Oswego, NY 13126 Phone: 1-888-730-3803 (toll-free) 343-1311 Contact: Cindy Palamar Email: cpalamar@oco.org Website: www.oco.org/Health/

� WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post partum women, infants and children to the age of ﬁve. There are 15 sites in Oswego County. WIC also offers a wide variety of breastfeeding support services.

Women Infants and Children – Cayuga County 157 Genesee St. Auburn, NY 13021 Phone: 253-1406 Contact: Mary Beth Hogan, Program Coordinator Email: cchealth@dfa.state.ny.us Website: co.cayugacounty.us/hhs/

doh/wic

� WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post partum women, infants and children to the age of 5.

Women Infants and Children – Madison County PO Box 605 Wampsville, NY 13163 Phone: 366-2361 Contact: Jennifer McGohan, Public Health Educator Website: www.healthymadisoncounty.org/MadisonHD/index.html

� WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post partum women, infants and children to the age of 5. There are eight sites in Madison County. WIC also offers a wide variety of breastfeeding support services.

Women Infants and Children – Onondaga County 375 W. Onondaga St., Room 12 Syracuse, NY 13202 Phone: 435-3304 Contact: Cynthia B. Morrow, Commissioner of Health Website: www.ongov.net/health/ WIC.html � WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post partum women, infants and children to the age of 5. There are 15 sites in Oswego County. WIC also offers a wide variety of breastfeeding support services.

Counseling Bienestar Bilingual Counseling Center 2717 Bellview Avenue, 1st Floor Syracuse, NY 13219 Phone: 437-1304 Contact: Randy Stetson, LCSW-R, Owner rstetson@bienestar-bcc.com www.bienestar-bcc.com

� The organization provides culturally-sensitive mental health services to the Spanish speaking community of Central New York in the client’s native language. Services include the

individual, couple and family therapy. The center focuses on building healthy relationships while addressing issues of abuse and trauma, depression, anxiety and acute stress. It also provides presentations to agencies and client groups related to Latino mental health at no cost.

Services to Aid Families Oswego County Opportunities, Inc. Midtown Plaza, Lower Level Oswego, NY 13126 Phone: 342-1544 Contact: Eric Bresee, Director of Crisis and Development Services Website: www.oco.org

� Ofﬁce accepts collect calls 24 hours a day, seven days a week. Programs offered include the abuse and assault hotline, crime victim assistance program, domestic violence program, rape crisis program, victim support project, school prevention program, and community education. SAF provides emergency shelter and advocacy to any individual.

Hospice of CNY Grief Services 990 Seventh North St. Liverpool, NY 13088 Phone: 634-1100 Contact: Cynthia Chandler, CEO Email: info@hospicecny.org Website: www.hospicecny.org

� Hospice Grief Services provides professional grief counseling, consultation and education. The services are offered by professional counselors with advanced graduate degrees who have years of experience specializing in grief and loss. Afﬁliated with the Hospice of Central New York, grief services provide support to hospice families and friends after the death of their loved ones. It serves children and adults, in both individual and support group settings.

Youth Advocacy Program – Peaceful Conflict Resolution 616 Oneida Street Fulton, NY 13069 Phone: 598-1919 Contact: David Canfield, County Director Email: dcanfield@yapinc.org Website: www.yapinc.org � Focuses on anger control, skills

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learning and moral reasoning to lessen the aggressive behaviors of youth. Private referrals accepted on fee-forservice basis.

Disability-related Services ARC of Onondaga County 600 S. Wilbur Ave. Syracuse, NY 13204 Phone: 476-7441 Contact: Stanfort Perry Email: sperry@arcon.org Website: www.arcon.org

� ARC of Onondaga assists individuals with developmental disabilities achieve their fullest potential and believes that all people with developmental disabilities will be respected, contributing citizens who will achieve their fullest potential for independence and inclusion in the community. Programs and services provided by ARC of Onondaga include community residential, day habilitation, recreational, respite reimbursement, vocational opportunities through Monarch, clinical services through Horizons Clinic, and early intervention and pre-school programs through Parkside Children’s Center.

ARC of Oswego County 7 Morrill Place Fulton, NY 13069 Phone: 598-3108 598-4859 Contact: Tammy Marko, Service Cordinator Website: www.arcofoswegocounty. org

� This organization offers family support service programs including inclusionary training and consultation and parent advocacy and training. It works with people to access medical professionals and with accessing community resources. Programs such as recreational respite offer a break for families working caring for a disabled family member under the age of 18, While the senior adult day program offers seniors a rewarding alternative to employment.

ARISE of Syracuse 635 James St. Syracuse, NY 13203

Phone: 472-3171 Contact: Thomas McKeown Email: tmckeown@ariseinc.org Website: www.ariseinc.org

port, information and education.

Central New York Developmental Services 800 S. Wilbur Ave. Syracuse, NY 13204 Phone: 473-5050 Contact: John Gleason, Director Website: www.opwdd.ny.gov

� ARISE offers advocacy and support services to people of all ages with all types of disabilities.

ARISE of Oswego County 9 Fourth Ave. Oswego, NY 13126 Phone: 342-4088 Contact: Sabine Ingerson, Director Email: singerson@ariseinc.org Website: www.ariseinc.org

� An independent living center run by and for people with disabilities, ARISE advocates to ensure that the rights of persons with disabilities are protected. Through 40 programs ARISE offers advocacy and services to support individuals with all types of disabilities to live integrated in the community. Programs include the Equal Access Task Force, Spinal Cord Injury Network, Transportation Task Force and Women on the Move.

AURORA of CNY 518 James St. Suite 100 Syracuse, NY 13203 Phone: 422-7263 422-9746 (TTY/TDD) Contact: Anne Costa, Assistant Executive Director Email: auroracny@auroraofcny.org Website: www.auroraofcny.org � This organization provides people with hearing or vision impairment and their families with support and advocacy services. These services are available to people of all ages

Brain Injury Association of NYS 10 Colvin Ave. Albany, NY 12206-1242 Phone: Family Helpline 1-800-228-8201 Ofﬁce (518) 459-7911 Contact: Judith Avner, Executive Director Email: info@bianys.org Website: www.bianys.org

� This is a satellite of the Albany ofﬁce which offers FACT centers throughout NYS. It helps people who have suffered head trauma before the age of 21 and their families with services, sup-

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� This state agency offers a wide range of services for people with developmental disabilities and their families.

Commission for the Blind and Visually Handicapped New York State Ofﬁce of Children and Family Services 100 S. Salina St., Suite 105 Syracuse, NY 13202 Phone: 423-5417 Contact: John Scott, District Manager Website: www.ocfs.state.ny.us/main/ cbvh

� This organization facilitates the provision of supportive services to persons with special needs and their families. It provides community awareness in regards to issues surrounding persons who are legally blind and their families. Empowerment, mutual support, information referral, education, advocacy and cost-effective service delivery are provided to clients.

Community Options 216 W. Manlius St. East Syracuse, NY 13057 Phone: 431-9859 Contact: Cynthia Barnaby, Executive Director Email: cynthia.barnaby@comop.org Website: www.comop.org

� This organization offers those who suffered brain injury residential and day rehabilitation, group homes, health care, employment services, and independent living options.

CNY Bleeding Disorders Association PO Box 703 Manlius NY 13204 Phone: 481-9698 Contact: Audrey Benenati Email: cnybleeders@aim.com Website: www.cnybleeders.org

� CNYBDA is a nonproﬁt health advocacy charity founded by a local person with a bleeding disorder. They

seek to promote education and awareness of bleeding disorders, facilitate support of individuals with bleeding disorders and their families, promote early diagnosis, appropriate treatment, and proper self-care and promote research for the treatment and cure of bleeding disorders.

Early Childhood Direction Center 805 S. Crouse Ave. Syracuse, NY 13244 Phone: 1-800-962-5488 443-4444 Contact: Tracy Menapace Email: ecdc@syr.edu Website: www.ecdc.syr.edu.

Make-A-Wish Foundation of CNY

Mental Health Association of Onondaga County

5005 Campuswood Dr. East Syracuse, NY 13057 Phone: 475-9474 Contact: Diane Kuppermann, President and CEO Email: dkuppermann@makeawishcny.org Website: www.makeawishcny.org

� This organization grants wishes to children who are 2 1/2 to 18 years old and who possess life-threatening medical conditions. Eligibility is determined by condition.

Phone: 445-5606 Contact: Novelette Pierce Email: requests@mha-oc.org Website: www.mha-oc.org

� The mission of the Mental Health Association of Onondaga County is to promote mental health through advocacy, education, and access to services. Offers a database containing information about more than 250 therapists in private practice, including specialization, types of therapy and other useful information. Also offered is information on interviewing therapists and

� This regional information and referral agency serves several regions in Central New York. Free and conﬁdential information for families and service providers is offered. It has resources on development, behavior, disability, inclusion, funding, advocacy and county and regional services. Training workshops are also offered.

Enable 1603 Court St. Syracuse, NY 13208 Phone: 455-7591 Contact: Sara Wall-Bollinger, Executive Director Email: info@enablecny.org Website: www.enablecny.org � This agency provides children and adults with disabilities services through community-based programs. Counseling services, occupational therapy, speech therapy, language therapy and wheelchair clinic services are offered.

Exceptional Family Resources 1820 Lemoyne Ave. Syracuse, NY 13208 Phone: 478-1462 Contact: David Wissink, Executive Director Website: www.contactefr.org

� This agency supports families whose sons or daughters have a developmental disability. Services include recreation programs and manuals, individualized services, community habilitation, service coordination, advocacy, resource manual, family education and training, senior caregivers’ program, Parent to Parent of New York and supported employment.

A Puppet Workshop about Autism & Asperger Syndrome

Interested in a performance? KidsSpeak is an interactive puppet workshop that helps children and adults understand learning style differences, especially in children with autism spectrum disorders. It is designed for children ages 6 to 9 in school and community settings. FOR MORE INFO: E E Margaret L. Williams R F DEVELOPMENTAL Evaluation Center 215 Basset St., Syracuse, NY 13210 315.472.4404 www.DevelopmentalEvaluationCenter.com

2012 CNY’s Healthcare Guide - 65

rights of client therapy.

Mental Health Association of Oswego County 70 Bunner St. Oswego, NY 13126 Phone: 349-3533 Contact: Nicole O’Reilly Email: nicole@oswegomentalhealth association.org Website: www.oswegomha.com

� This association schedules and provides transportation for clients in the outlying areas to the Oswego Mental Health Division and its satellite clinics. The Food Pantry Association provides food for clients in emergency situations who are unable to contact local food pantries for assistance. Also provided Food Sense, a program that teaches how to stretch your food budget.

NYS Commission on Quality Care and Advocacy for Persons with Disabilities 401 State St. Schenectady, NY 12305 Phone: 1-800-624-4143 1-800-949-4232 (Americans with Website: www.cqc.ny.gov

� Aims to protect the rights of people in New York State with disabilities.

Ofﬁce of Temporary and Disability Assistance Phone: 1-800-342-3009 Contact: Elizabeth R. Berlin Website: www.otda.state.ny.us

� This is a partial information and referral hotline. These services are available to New York State residents seeking social, referral and food stamp services.

ACCES – Adult Career and Continuing Education Services 99 Washington Avenue Albany, NY 12234 Phone: 1-800-222-JOBS(5627) Email: accesadm@mail.nysed.gov Website: www.acces.nysed.gov

Onondaga County Health Department Early Intervention/Special Children’s Services 501 E. Fayette St. Syracuse, NY 13202 Phone: 435-3230

Contact: Amy Pilacky, Early Intervention Program Coordinator Website: www.ongov.net/health/

� This department assists young children with developmental and physical disabilities, including speech and walking difﬁculties.

Options for Independence 75 Genesee St. Auburn, NY 13021 Phone: 255-3447 Contact: Greg Guy, Executive Director Email: gguy@optionsforindependence.org Website: www.optionsforindependence.org

� This agency provides accessibility consultations, peer and parent advocacy, beneﬁts counseling, supportive housing, homelessness prevention, loan closet and service coordination for persons with disabilities and their families. Kids on the Block, an interactive early childhood program, educates young children (aged 4-5 years) about people in the community who have disabilities.

Oswego Industries, Inc. 7 Morrill Place Fulton, NY 13069 Phone: 598-3108 Contact: Tammy Marko, Interim Director

� This community rehabilitation facility provides day programs to adults with disabilities. Vocational evaluation, sheltered workshop experience, Medicaid coordination, family support, crisis intervention, information and referral services are also offered. People whose disabilities preclude entry into competitive employment or individual living are aided.

Parent to Parent of New York State 1820 Lemoyne Ave. Syracuse, NY 13208 Phone: 478-1462 Contact: Dru Nordmark, Advocacy Coordinator Email: dnordmark@contactefr.org Website: www.parenttoparentnys. org � This organization offers services for children with developmental disabilities or special health care needs

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programs such as a support network, information, referrals and educational presentations. This agency is coordinated by Exceptional Family Resources and serves eight counties in Central New York.

Parents of Special Children 2 Tower Dr., Suite C Fulton, NY 13069 Phone: 598-7672 Contact: Chrystal Hoyt, Program Coordinator Email: coordinator@pscoswego.org Website: www.pscoswego.org

� This family-support organization offers services to developmentally disabled persons and their families. Families are assisted with the costs of respite care and the purchase of goods related to the person’s disability. Also offered are information and referral, parent networking and parent workshops.

Person to Person – Citizen Advocacy Ofﬁce 401 North Salina Street, Ste. 300 Syracuse, NY 13203 Phone: 472-9190 Contact: Program Coordinator Email: oneadvocat@aol.com Website: www.ppcadvocacy.org

� Unpaid volunteers work as advocates for developmentally disabled individuals at risk of social isolation. This advocate is supported by the Citizen Advocacy ofﬁce to see the individuals’ needs are met.

Special Olympics – Central New York Region 6315 Fly Road East Syracuse, NY 13057 Phone: 314-6839 Contact: Meghan Quinn, Program Specialist Email: mquinn@nyso.org Website: www.nyso.org

� This organization provides yearround sports training and athletic competition in a variety of Olympic-style sports for all children and adults with intellectual disabilities, including mental retardation giving them continuing opportunities to develop physical ﬁtness, demonstrate courage, experience joy, and participate in a sharing of skills and friendship with their families, Special Olympics athletes and the community.

WHOLE ME (Work Health Organizational skills Life experiences Entertainment choices Math & English) 1015 State Fair Blvd. Syracuse, NY 13209 Phone: 468-3275 Contact: Christine Kovar, CEO Email: info@wholemeinc.com Website: www.wholemeinc.com

� This organization works with children who are deaf or hard of hearing. Programs include sign language, advocacy, education, and workshops for parents and children.

Durable Medical Equipment and Home Care Franciscan Lifeline 7246 Janus Park Drive Liverpool, NY 13088 Phone: 492-8175

Contact: Beverly Lawton Website: www.franciscan-services. com

� Lifeline Medical Alert provides peace of mind for elders and caregivers. If the user falls, help is moments away. Lifeline with Auto Alert detects the fall even if the user cannot push the button. Franciscan Companies also offers the Philips Medication Dispenser which sounds an alarm when it’s time to take medications. Both products help elders live at home independently.

Hospitals Home Health Care 113 Schuyler St., Ste. 3 Fulton, NY 13069 Phone: 598-1544 Contact: Sheila Kirby, Director of Patient Services Email: sheila.kirby@sjhsyr.org

� Hospitals Home Health Care is the only home care agency in New York State named to the 2009 HomeCare Elite Top 100. Hospitals Home Health Care provides skilled nursing, rehabilitation, nutritional and respiratory therapies, and much more to Oswego County residents. Hospitals Home

Health Care is dedicated to providing you quality care in the comfort of your own home. The agency is a partnership of St. Joseph’s Hospital Health Center and Oswego Health.

St. Joseph’s Home Care 7246 Janus Park Drive Liverpool, NY 13088 Phone: 458-2800 1-866-452-4383 Website: www.sjhomecare.com

� Ranked as one of the nation’s HomeCare Elite Top 500 home health care agencies, St. Joseph’s Home Care provides skilled nursing, rehabilitation, nutritional and respiratory therapies, and much more. Services are designed to improve quality of life for patients while providing convenience and peace of mind for their family members and physicians. A department of St. Joseph’s Hospital Health Center, St. Joseph’s Home Care is the only Top 500 home care agency in Onondaga County.

2012 CNY’s Healthcare Guide - 67

Eye Bank Central New York Eye and Tissue Bank 517 East Washington St. Syracuse NY, 13202 Phone: 476-0199 or 1-800-393-7487 Email: cnyetb@unyts.org

� Headquartered in Syracuse, the CNY Eye and Tissue Bank is a private, non-proﬁt, charitable medical organization whose commitment is to enhance and save lives through organ, tissue and eye donation while maintaining respect for those who give the gift of life. The CNYETB has served the region since 1955 and recovers eye tissue, heart valves, veins, bone, skin, and other tissue for transplantation. The CNYETB professional staff is available to explain the facts about eye and tissue donation to health care professionals, community groups, and businesses.

Finger Lakes Eye and Tissue Bank 524 White Spruce Blvd. Rochester, NY 14623 (585) 272.7890 or 1.800.568-4321 Email: info@rehpb.org Website: ﬂetb.org

� The agency’s mission is to give others “a brighter tomorrow through recovery and placement of eyes, organs and tissues.” It recovers, processes, preserves and distributes eyes and other tissue for transplant, research and medical education; teaches about tissue and organ donation through its public and professional awareness programs; funds transplant-related medical research; and maintains the Regional Donor Pledge Registry. The agency is a nonproﬁt 501 (c) (3) organization serving the New York counties of Monroe, Livingston, Seneca, Yates, Wayne, Steuben, Schuyler, and Ontario as well as North Central Pennsylvania. In 2001, the agency began serving the NY counties of Cayuga, Chemung, Chenango, Cortland, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tioga and Tompkins under the name of Finger Lakes Eye & Tissue Bank.

•404 Oak St. Syracuse, NY 13203 Phone: 214-5003 Contact: Cornelia E. Brown Email: info@MAMIinterpreters.org Website: www.MAMIinterpreters. org

Hospices Friends of Oswego County Hospice 34 E. Bridge St. Suite 202 Oswego, NY 13126 Phone: 343-5223 Contact: Debbie Bishop, Executive Director Email: oswegohospice@verizon.net Website: www.friendsofhospice.org

� Provides ﬁnancial support and public relations activities for the Oswego County hospice program.

Hospice of CNY 990 Seventh North St. Liverpool, NY 13088 Phone: 634-1100 Contact: Cynthia Chandler, CEO Email: info@hospicecny.org Website: www.hospicecny.org

� Hospice of Central New York is a community resource at the end of life, providing comprehensive comfort care to patients and families through interdisciplinary services, bereavement counseling, education and collaboration. They serve patients and their caregivers in Onondaga, southern Oswego, and western Madison counties.

� With two locations in the area, MAMI Interpreters, also known as the Multicultural Association of Medical Interpreters, provides on-site interpreting in 40 languages in medical, social service and legal settings, 24/7, throughout Central New York. MAMI interpreters receive 80-hours of intense training in proper interpreter procedures, cultural issues, and medical terminology. They adhere to HIPAA regulations and follow a strict code of ethics. All MAMI interpreters are covered by liability insurance. Cultural awareness training for providers and written translations done by certiﬁed translators are also available.

Laboratory Services Laboratory Alliance of Central New York 1304 Buckley Road Syracuse, NY 13212-4302 Phone: 453-7200 Email: info@lacny.com Website: www.laboratoryalliance.

Hospice of the Finger Lakes 1130 Corporate Drive Auburn, NY 13021 Phone: 255-2733 Contact: Theresa Kenny Kline Email: tkline@hospiceoftheﬁngerlakes.org Website: www.hospiceoftheﬁngerlakes.org

� Hospice of the Finger Lakes exists to offer compassionate guidance and supportive services, providing quality of life with dignity in a comforting home setting, to terminally ill persons and those who love and care for them.

Interpreting & Translating Services MAMI Community Interpreters •309 Genesee St. Utica, NY 13501 Phone: 732-2271

68 - 2012 CNY’s Healthcare Guide

com

� Laboratory Alliance is the largest clinical and anatomic pathology laboratory in Central New York. Jointly owned by St. Joseph’s Hospital Health Center, Crouse Hospital and Community General Hospital, the company serves the three hospitals and nonhospital clients including long-term care facilities and physician ofﬁces in central and upstate New York. It also serves as a reference laboratory for regional hospitals. The main laboratory is located in Electronics Business Park in Liverpool. Laboratory Alliance employs more than 430 people and performed more than 8.5 million tests in 2008.

Quest Diagnostics, Inc. Phone: 458-5592 Website: www.questdiagnostics.com

� National Medical Laboratory with local ties to the Syracuse region. Offering six convenient locations for collecting patient specimens and provid-

ing lab services to physicians in the community. It works with most major insurance plans. To ﬁnd the location nearest you, please visit website.

Nonproﬁt Organizations AIDS Community Resources 627 W. Genesee St. Syracuse, NY 13204 Phone: 475-2430 (Syracuse) 343-7778 (Oswego) 282-0005 (Auburn) 793-0661 (Utica) Email: information@communityresources.com Website: www.aidscommunityresources.com

� Support services include case management, follow-up, crisis intervention, support groups and advocacy for those infected and affected by HIV. Educational services are provided to schools, prisons, day care and health and human services agencies. Volunteers can also give their time to various programs. Other programs include the Teen AIDS Task Force. Also provided is the Treatment Adherence Program that provides support and education to HIV positive persons.

Alzheimer’s Association of Central New York Chapter 441 W. Kirkpatrick St. Syracuse, NY 13204 Phone: 1-800-272-3900 472-4201 Contact: Catherine James, CEO Email: info@alz.org Website: www.alzcny.org

� This organization provides information, education, referrals, support groups and advocacy to people living with Alzheimer’s disease and their families.

American Cancer Society Onondaga County Unit 6725 Lyons St. P.O. Box 7 East Syracuse, NY 13057 Phone: 437-7025 1-800-ACS-2345 (24 hour hotline) Contact: Martha Ryan Email: martha.ryan@cancer.org Website: www.cancer.org

� Services provided include information and referral, transportation to and

from medical appointments, support groups, peer support and group programs. The American Cancer Society is always looking for volunteer drivers.

American Diabetes Association • 6390 Fly Road, 2nd Floor Syracuse, NY 13057 Phone: 1-888-DIABETES 438-8687 Contact: Tom Czajak, Director CNY Region Email: AskADA@diabetes.org Website: www.diabetes.org � The American Diabetes Association is the nation’s leading nonproﬁt health organization providing diabetes research, information and advocacy. Founded in 1940, the American Diabetes Association conducts programs in all 50 states and the District of Columbia, reaching hundreds of communities. The mission of the Association is to prevent and cure diabetes and to improve the lives of all people affected by diabetes. Cure. Care. Commitment. That’s your American Diabetes Association.

American Heart and Stroke Association 17 Technology Place East Syracuse, NY 13057 Mailing address: PO Box 3049 Syracuse, NY 13220 Phone: 234-4700 Website: www.americanheart.org

� This organization raises money for cardiovascular research and programs, in order to reduce death and disability from heart disease and stroke. Programs include awareness campaigns, Go Red for Women and Search Your Heart. It also offers CPR and AED training, advocacy and legislative information.

American Lung Association of New York State 1595 Elmwood Ave. Rochester, NY 14620 Phone: 1-800-LUNG-USA 585-442-4260 Email: info@alany.org Website: www.lungusa.org

BRIGHTON PHYSICAL THERAPY PLLC

Kevin L. Gretsky, PT ■ Orthopedic Rehabilitation ■ Pre and Post Surgical Care ■ Injury Assessment ■ Total Joint Replacement Care ■ Neck & Back Pain ■ Sports Injuries ■ Worker Compensation/No Fault ■ 20+ Years of Experience ■ Most Insurances Accepted & Filed Including Medicare 181 Intrepid Lane Syracuse, NY 13205

(315) 498-5510 Hours By Appointment FREE PARKING

AVOID LOSING YOUR LIFETIME ASSETS TO LONGTERM CARE AND NURSING HOMES Pre-Medicaid Planning and Family Trusts can provide security and protection without loss of control over your assets... IT’S NEVER TOO LATE! Properly prepared Medicaid Applications can help save remaining assets.

Anthony F. Copani, Esq.

MANNION & COPANI Attorneys and Counselors at Law

� Provides educational and rehabilitation services to prevent and control lung disease. Smoking cessation program information is also provided.

1-800-488-3508 (315) 478-3500

NO CHARGE FOR INITIAL CONSULTATION

224 Harrison St, HOME CONSULTATIONS Suite 306, AVAILABLE Syracuse

2012 CNY’s Healthcare Guide - 69

Most programs are free of charge.

American Red Cross— Madison-Oneida Chapter 100 Washington Ave. Oneida, NY 13421 Phone: 363-2900 Contact: Susan Tonra, Executive Director Email: susan@moredcross.org Website: www.madisononeidaredcross.org

� The organization offers services to victims of disaster, health and safety education, emergency communication and assistance to members of the military, child services, support for blood collection at county blood drives, utility assistance, international services and referral services.

American Red Cross of Central New York • 220 Herald Place Syracuse, NY 13202 Phone: 234-2200 (main) 800-733-2767 (health & safety education) Website: www.redcrosscny.org • 333 West 1st St. Oswego, NY 13126 Phone: 343-0967 Contact: Danielle Hayden Email: dhayden@syrarc.org

Arthritis Foundation, Central New York Chapter Arthritis Foundation, Central New York Chapter PO Box 126 Fayetteville, NY 13066 Phone: 637-3568 Email: info.uny@arthritis.org Website: www.arthritis.org

� The organization offers literature, referrals, support groups, self-help courses, Arthritis Foundation Exercise Program, Arthritis Foundation Aquatics program, Arthritis Foundation Tai Chi program, newsletters and public forums to educate and increase public awareness about this disease.

Clover Corner Senior Program Huntington Family Center 405 Gifford St. Syracuse, NY 13204 Phone: 476-3157 Contact: Karla Green, Interim Director Website: www.huntingtonfamilycenters.org

� This program offers seniors over 60 hot lunches on weekdays, ﬁeld trips, arts and crafts, computer classes, exercise and bingo. Also provided are the Neighborhood Adviser Program and the Project Choice Program among others.

Cystic Fibrosis Foundation CNY Chapter 5818 East. Malloy Road Syracuse, NY 13211 Phone: 463-7965 Contact: Karen Ferguson, Executive Director Email: central-ny@cff.org Website: www.cff.org

� This organization provides information and resources for families with children who have cystic fibrosis. It also raises money to find a cure. This chapter is affiliated with the CF Care Center at SUNY Health Science Center.

Learning Disabilities Association of CNY 722 W. Manlius St. East Syracuse, NY 13057 Phone: 432-0665 Email: ldacny@ldacny.org Website: www.ldacny.org

� This organization aims to enhance the quality of life for children and adults with learning disabilities by providing advocacy, programs and educational resources. It serves Oswego, Onondaga, Madison, Cortland and Cayuga Counties.

Leukemia and Lymphoma Society – Western and CNY Chapter 4053 Maple Road, Ste. 110 Amherst, NY 14226 Phone: 716-834-2578 1-800-784-2368 Contact: Nancy Hails, Executive Director Email: nancy.hails@lls.org

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Website: www.lls.org/wcny

� This organization’s mission is to cure blood related cancers such as leukemia, lymphoma, Hodgkin, and myeloma. It aims to improve the quality of life of patients and their families with support, referrals, information, and some ﬁnancial aid.

Lupus Alliance of AmericaUpstate New York Afﬁliate 3871 Harlem Road Cheektowaga, NY 14215 Phone: 716-835-7161 Contact: Lynn Szubinski Email: info@lupusupstateny.org Website: www.lupusupstateny.org

� This organization is dedicated to improving the quality of life for lupus patients and their families. Its mission is to educate and inform lupus patients, their families, the medical community and the general public by providing moral support, encouragement and service. It also promotes research in hopes of ﬁnding a cure.

Lupus Foundation of Mid and Northern New York P.O. Box 139 Utica, NY 13503 Phone: 829-4272 Contact: Kathleen A. Arntsen Email: lupusmidny@aol.com Website: www.nolupus.org

� The Lupus Foundation of Mid and Northern NY is a passion-driven, allvolunteer 501(c)(3) organization dedicated to improving the quality of life for lupus patients and their loved ones by promoting education and advocacy programs designed to empower those affected by lupus to actively participate in their own health care to hopefully improve disease outcome. We are also committed to increasing community awareness by focusing public attention on lupus and supporting research into the cause, better treatments, and a cure.

March of Dimes Birth Defects Foundation 401 North Salina St., Ste. 304 Syracuse, NY 13203 Phone: 463-0700 Contact: Hanni Kmetz Website: www.marchofdimes. com/ny

� The March of Dimes is a national voluntary health agency whose mission is to improve the health of babies

Contact: Marion Makhuli, CEO Email: info@cnykidney.org Website: www.cnykidney.org

by preventing birth defects, premature birth and infant mortality.

Meals on Wheels – Syracuse Ofﬁce 300 Burt St. Syracuse, NY 13202 Phone: 478-5948 Contact: Mason Kaufman, Executive Director Email: mkaufman@meals.org Website: www.meals.org

� This outreach organization focuses on raising public awareness. It offers free screenings in hopes of early detection. Also offered is support to families and individuals coping with kidney disease.

Learbury Centre, 401 N. Salina St., Ste. 303 Syracuse, NY 13203 424-8118 Contact: Gerald N. Hoffman, Executive Vice President Email: oncms@oncms.org Website: www.oncms.org

Multiple Sclerosis Resources of CNY

� Founded in 1988, this organization provides local services to individuals with MS in CNY, Upstate and the Southern Tier to help meet their daily needs. Services include: transportation, loan of durable medical equipment, educational programs, referrals, a lending library, scholarship grants for aqua therapy, local support groups, and a newsletter, The “MS Chronicles,” which they publish six times a year.

Muscular Dystrophy Association 6315 Fly Road #102 E. Syracuse, NY 13057 Phone: 451-8269 Email: syracuse@mdausa.org Website: www.mdausa.org

� This organization provides initial diagnosis, follow-up care, genetic counseling and consultations for physical, occupational and respiratory therapy programs. Services include payment assistance for wheelchairs and leg braces, inﬂuenza vaccines, summer camp for kids and support group sessions. It funds research into 43 types of neuromuscular diseases.

National Kidney Foundation of CNY 731 James St., Suite 200 Syracuse, NY 13203 Phone: 476-0311

Nursing

Onondaga County Medical Society

� This organization delivers hot cooked meals to elderly or disabled individuals who are not able to cook or shop for themselves due to health or disability reasons.

PO Box 237, 6743 Kinne St. E. Syracuse, NY 13057 Phone: 438-4790 1-800-975-2404 Email: msrofcny@msrofcny.org Website: www.msrofcny.org/

house.org

� Provides a home-away-from-home for families with children that are hospitalized with serious illness or injury. Guests need a referral from a doctor’s ofﬁce or hospital social worker and families must live outside 25 miles of Syracuse to receive services.

� The Onondaga County Medical Society, established in 1806, the society operates the only community-wide physician referral service, which provides information on physician members, education, training, specialty, board certiﬁcation, etc. Members of the news media look upon the society and its members as key resources for timely and accurate comments on health care matters.

Prevention Network 906 Spencer Street Syracuse, New York 13204 Phone: 471-1359 Contact: Brad Finn, Executive Director Email: bﬁnn@preventionnetworkcny.org Website: preventionnetworkcny.org

Ronald McDonald House Charities 1027 E. Genesee St. Syracuse, NY 13210 Phone: 476-1027 Email: house@cnyronaldmcdonaldhouse.org Website: www.cnyronaldmcdonald-

Syracuse Area Psychiatric Nurses (S.A.P.N.) 409 Lafayette Road Syracuse NY 13205 Phone: 315-657-5399 Contact: Nan Martell Email: nanette.martell@va.gov Website: www.SyracuseAreaPsychiatricNurses.com

� S.A.P.N. Is a nursing association dedicated to mental health nurses. Membership is open to anyone with an interest in the practice and advancement of the psychiatric nursing profession. Now in its 34th year, S.A.P.N. Remains committed to its primary mission, advancing the practice of psychiatric nursing in the Syracuse community through ongoing education, advocacy and the unfolding of new nursing knowledge.

Orthopedics Syracuse Orthopedic Specialists 5000 W Seneca Tpke. Syracuse, NY 13215-2256 492-3636 Website: www.sosbones.com

� Syracuse Orthopedic Specialists, PC (SOS) is a group of 22 “specialty” trained and focused orthopedic surgeons and 22 mid-level providers committed to helping people lead active lives, treating sports and work-related injuries, detecting osteoporosis, replacing joints, and relieving chronic and acute pain. The healthcare team provides customized care to patients at seven conveniently located ofﬁces in and around the Syracuse area. Ofﬁce locations include Camillus, Cicero, Liverpool and Fayetteville along with a Specialists One-Day Surgery Center. Surgeons service three private hospitals in Syracuse: St. Joseph’s Hospital

2012 CNY’s Healthcare Guide - 71

Health Center, Crouse Hospital and Community General Hospital and treat patients from Onondaga, Cayuga, Oswego, Madison, Oneida, Cortland and Jefferson counties.

Upstate Orthopedics 6620 Fly Road, East Syracuse, NY 13057 Phone: 464-4472 Website: www.upstateorthopedics. com

� Upstate Orthopedics is a private medical group afﬁliated with Upstate Medical University. In addition to being general orthopedic surgeons, each member of the practice maintains a special surgical competency, such as orthopedic oncology, sports medicine, spine, pediatrics, hand & wrist, and foot & ankle. The practice recently opened a new 100,000-square-foot high-tech medical and educational center — Upstate Bone & Joint Center - on Fly Road in DeWitt. The Center includes the practice’s medical ofﬁce, Upstate Orthopedics Ambulatory Surgery Center, a SUNY conference and training center as well as physical therapy, pain management and prosthetics providers. The facility offers the most comprehensive orthopedic care in the region and draws patients from 15 counties. The site provides free parking and easy pick-up and drop-off accommodations.

Prosthetics Orthotics Rehab Technologies of Syracuse Erie Medical Plaza, Suite 209 1101 Erie Blvd., East Syracuse ,NY 13210 Phone: 426-9920 1-800-242-1769 Contact: Terry Hall, Ofﬁce Manager Email: info@rehabtechny.com Website: www.rehabtechny.com

� Provides custom prosthetics and orthotic devices. Also available: diabetic shoes and inserts, both custom and off-the-shelf.

Schools Crouse College of Nursing 736 Irving Ave Phone: 470-7858 Contact: Amy Graham Website: Crouse.org/nursing � Crouse Hospital College of Nursing offers a comprehensive two-year associate’s degree program — one of the most hands-on training experiences available in Central New York. Graduates possess conﬁdence in their ability to begin careers as exceptional practitioners in the nursing ﬁeld. Accordingly, nearly 100 percent of Crouse graduates actively seeking employment secure a nursing position within six months after graduation. The school offers competitive tuition and are sensitive to students who may be new high school graduates or those seeking a second career. Our admissions staff is happy to assist you during the application process and our faculty will thoughtfully guide you through our program options.

St. Elizabeth College of Nursing 2215 Genesee Street, Utica, NY 13501 Phone: 798-8347 Contact: Donna W. Ernst, Recruitment Director Website: www.secon.edu � St. Elizabeth College of Nursing is an associate’s degree nursing program that fully integrates theoretical learning with clinical experiences within a caring environment. The nursing courses include direct patient care that is planned and supervised by a faculty member with expertise in a particular nursing area. One of the strengths of the program at St. Elizabeth is its clinical component that combines the theory learned in class with actual nursing practice allowing for immediate transfer and application of knowledge. We offer a variety of curriculum plans designed to meet your needs; weekday, weekend/evening, and our 1+2+1 SECON/SUNYIT joint partnership.

72 - 2012 CNY’s Healthcare Guide

Nazareth College 4245 East Avenue, Rochester, NY 14618 (585) 389-2709 Contact: Helene Lovett, Secretary Email: hlovett8@naz.edu Website: www.naz.edu � Founded in 1942, Nazareth College is located on a close knit, suburban campus in the dynamic metropolitan region of Rochester. The college offers challenging academic programs in the liberal arts and sciences and professional programs in health and human services, education and management. Nazareth’s strong cultures of service and community prepare students to be successful professional and engaged citizens. The college enrolls approximately 2,000 undergraduate and 1,000 graduate students.

New York Chiropractic College 2360 State Rte. 89, Seneca Falls, New York 13148 Phone: 800-234-6922 Contact: Mike Lynch Website: www.nycc.edu � New York Chiropractic College is a long established college dedicated to academic excellence, quality patient care, and professional leadership. Degree programs that the college offers include Doctor of Chiropractic, Master of Science in Acupuncture, Master of Science in Acupuncture and Oriental Medicine, Master of Science in Applied Clinical Nutrition (online delivery) and Master of Science in Human Anatomy &Physiology Instruction (online delivery).

St. John Fisher College 3690 East Avenue Rochester, NY 14618 Phone: (585) 385-8000 Contact Person: Anne R. Geer Director of Marketing and Communications Website: www.sjfc.edu � St. John Fisher College is an independent, liberal arts institution in the Catholic tradition of American higher education. Guided since its inception in 1948 by the educational philosophy of the Congregation of St. Basil, the College emphasizes liberal learning

for students in traditional academic disciplines, as well as for those in more directly career-oriented ﬁelds. The College welcomes qualiﬁed students, faculty, and staff regardless of religious or cultural background. The campus is situated on 154 park-like acres—a beautiful setting for 24 modern buildings and a warm, friendly campus community of 2,700 full-time undergraduates, 200 part-time undergraduates, and 1,100 graduate students. The College now offers 32 academic majors in the humanities, social sciences, natural sciences, business, and nursing, as well as 10 pre-professional programs. Fisher also offers 12 master’s programs and three doctoral programs.

Senior Services At Home Independent Living 4464 Milton Ave. Camillus, NY 13031 Phone: 579-HOME (4663) E- Mail: info@athomeil.com Website: www.athomeindependentliving.com

� At Home is the perfect adjunct ser-

vice for the elderly or disabled person who is having trouble coping with independent living because of chronic disability, Alzheimer’s disease or increasing frailty. Through a combination of compassionate caregivers and supportive technologies, individualized care plans our developed through are consultative approach to providing care. Services hours are customizable from a few hours per week to 24 hours/7 days depending on client needs and include cooking, cleaning, transportation, pet care, medical reminders and a whole lot more.

Cayuga County Long-Term Care Access Ofﬁce Boyle Center 149 Genesee St. Auburn, NY 13021 Phone: 253-1100 Contact: Ann Guarino, Long Term Care Administrator Website: cayugacounty.us/hhs/doh/

ltc � This organization offers various services to older citizens including personal care aide program, personal emergency response system, PRI, home

HEARING AID SERVICE

assessments, assisted living program, 3B Respite, entitlement programs, and Alzheimer’s Day Program Subsidy Caregivers Respite.

Christopher Community 990 James St. Syracuse, NY 13203 Phone: 424-1821, 1-800-662-1220 (TDD/TYY) Email: ccinc@christopher-community.org Website: www.christopher-community.org

� Christopher Community is a notfor-proﬁt development and management company which specializes in promoting housing and health facilities for the elderly. It is staffed by professional management personnel skilled in all phases of management such as accounting, leasing, personnel, governmental reporting, building operations, and the provision of social services to residents.

Embracing Age 7246 Janus Park Drive Liverpool, NY 13088

��

Personalized Sales & Service

Advanced Digital Technologies Catherine Porter, Owner

AUTHORIZED DEALER FOR

OTICON • PHONAK • STARKEY • GN RESOUND HOURS: Mon - Fri 9 am to 4:30 pm Other Hours by Appt., Including Saturday

Most Insurance Accepted

1001 Vine St. • Liverpool • 451-7221

��

2012 CNY’s Healthcare Guide - 73

Phone: 855-MY-HELP-2 Contact: Susan Clancy-Magley Website: www.embracingage.org

� Embracing Age is offered by Franciscan Companies. The membership program helps elders remain independent by providing a single point of entry for older adults to receive quality products and trusted services that meet their daily needs. Services range from ﬁnancial and legal assistance to pet sitting, landscaping and home renovation. Members have exclusive access to an eldercare specialist who provides assessment, referral and advocacy services. Embracing Age’s pre-screened network of professionals provide services that members can trust.

Jewish Family Services 4101 E. Genesee St. Syracuse, NY 13214 Phone: 446-9111 Email: admin@sjfs.org Website: www.sjfs.org

� This agency provides family life education, counseling, Expanded InHome Service to the Elderly Program, Jewish Community Inclusion Program, Community Links Project, Kosher Meals on Wheels, care management, senior companions, Project Chaver, Solutions ﬁnancial management, and art therapy.

Ladies Home of Oswego 43 E. Utica St. Oswego, NY 13126 Phone: 343-6951 Contact: Lee Ann Walker, Administrator Email: lwalker@theladieshome.org Website: www. theladieshome.org

� This is a not-for-proﬁt adult home in Oswego regulated by the Department of Health. The home is handicapped equipped. Laundry, housekeeping, case management, on-call nurses and diverse activities are provided. Arrangements can be made to provide outside services at the home.

Lifeline 140 W. 6th St. Suite LL30 Oswego, NY 13126 Phone: 343-1887 Contact: Laurie Clark Email: lclark@oswegohealth.org Website: www.oswegohealth.org

� This program offers 24-hour a day emergency communication services,

administered through Oswego Hospital. By pushing a button, a call for help is placed to Lifeline’s state-of-the-art monitoring center and assistance is immediately dispatched.

Loretto 700 East Brighton Ave. Syracuse, NY 13205 Phone: 469-1991 Contact: Cheryl Coolican Corporate Director of Admissions, Loretto Email: ccoolica@lorettosystem.org www.loretto-cny.org � Loretto is a network of agencies committed to transforming elder care in Central New York for the better through mission, vision, values and identity. Loretto is the area’s largest elder care provider with services that include a broad spectrum from independent living and adult medical day programs to rehabilitation and skilled nursing care, with every option in between. Established in 1926, Loretto has developed a strong tradition of innovation in elder care. That focus continues today with PACE CNY, Loretto’s Program of All-inclusive Care for the Elderly in cooperation with St. Joseph’s Hospital Health Center, a cutting-edge interdisciplinary care program and one of only 75 in the nation based on the nationally renowned PACE model. Today, Loretto offers 19 different programs at 23 sites in and near Syracuse, NY. With an annual budget of approximately $115 million, Loretto’s nearly 2,000 full and part time employees serve an average of 6,000 elders, and their families each year.

Loretto Daybreak Address: 161 Intrepid Lane Syracuse, NY 13205 Phone: 498-4405 Contact: Christine Tanchak, Executive Director Email: ctanchak@lorettosystem.org Website: www.loretto-cny.org/ daybreak � About the organization: Loretto’s Daybreak Adult Medical Day Program serves the medical needs of Central New York adults over the age of 21 in a comfortable and safe day setting up to seven days a week. Daybreak is designed to help adults maintain their

74 - 2012 CNY’s Healthcare Guide

highest level of independence while continuing to live in their community. Program participants must have a medical need in order to qualify for the services provided by Daybreak, which are covered by Medicaid, and attend Daybreak for a minimum of ﬁve hours per day, one day per week.

Loretto Senior Housing Address: 1305 Nottingham Road, Jamesville, NY, 13078 Phone: 251-2662, ext. 3100 Contact: Katy Nappi, Director of Admissions and Marketing Email: knappi@lorettosystem.org Website: www.loretto-cny.org/ourcare-and-communities

Loretto Senior Housing options, residential programs and care services emphasize respect, responsiveness and person-centered care. We understand that today’s older adults want choice and independence, while some prefer to remain in their homes with services brought to them; and others choose to give up the responsibility of home ownership and seek housing options that offer social interaction, care and support. Loretto Senior Housing’s extensive residential options and continuum of care are designed to meet the evolving needs of aging adults in Central New York.

Medicare Phone: 1-800-772-1213 Website: www.socialsecurity.gov

� Medicare is available to people 65 and older; to people that have received disability payments for 24 months or more; and to workers and their dependents who receive dialysis or need kidney transplants. Medicare can pay the cost of in-patient hospital care and certain types of follow-up care. Medical insurance through the program covers the cost of physician services.

Ofﬁce for the Aging, Cayuga County 160 Genesee St. Auburn, NY 13021 Phone: 253-1226 Website: www.co.cayuga.ny.us/aging

� These county ofﬁces serve as a source of information for older residents, family members or friends who are unaware of services and resources available. Information, referral, outreach, insurance counseling, case management, subcontracts, employ-

ment, home care, legal nutrition, transportation, Lifeline Personal Emergency Response System and an Alzheimer’s support program.

Ofﬁce for the Aging, Madison County 138 Dominick Bruno Blvd. Canastota, NY 13032 Phone: 697-5700 Contact: Theresa Davis, Executive Director Website: www.ofamadco.org/ � The Madison County Ofﬁce for the Aging works to advocate, assist and provide services that enrich the quality of life and promote the independence and dignity of older individuals and their families.

Ofﬁce for the Aging, Onondaga County 421 Montgomery St. Syracuse, NY 13202 Phone: 435-2362 Contact: Lisa D. Alford Website: www.ongov.net/ay � The Onondaga County Ofﬁce for the Aging is the federally designated Area

Agency on Aging for Syracuse and Onondaga County. The agency plans, develops and coordinates programs and services for approximately 83,000 county residents aged 60 and older.

Ofﬁce for the Aging, Oswego County 70 Bunner St. Oswego, NY 13126 Phone: 349-3484 Website: www.oswegocounty.com/ ofa/index.html � A number of senior services are provided including outreach, employment training, transportation, nutrition, fuel assistance, housekeeping and others. Many programs are a need-based offering.

PACE CNY 100 Malta Lane N. Syracuse, NY 13212 Phone: 452-5800 Contact: Ginny Turley, Director of Intake and Marketing Email: gturley@lorettosystem.org Website: www.pacecny.org PACE CNY, Loretto’s innovative

Program of All-inclusive Care for the Elderly and disabled adults age 55 and over in cooperation with St. Joseph’s Hospital Health Center, provides Onondaga County residents long term home health care services in the community. The purpose of PACE CNY is to provide a wide spectrum of care and services, including personal care, medication management and transportation, to individuals who would otherwise qualify for nursing home care. From primary care physicians and nurse practitioners to social workers and dietitians, the PACE CNY interdisciplinary care team can provide home care services in the participant’s home, day health centers, hospitals or long term care facilities. On-call health care coverage by doctors and nurses is available 24 hours a day, seven days a week, and 365 days a year.

Senior Camping Camp Hollis 40 Health Camp Road Oswego, NY 13126 Phone: 349-3241 Contact: Brandon Morey,

MAURO-BERTOLO THERAPY SERVICES, P.T., P.C.

Physical Therapy providing the most advanced and up-to-date treatment techniques in: Spine Care • Chronic Pain • Orthopedic & Sports Injuries Hand & Wrist Therapy • TMJ & Craniofacial Pain One of the few practices with specialized rehabilitation for Women’s Health Issues, including Incontinence • Pelvic Disorders • Obstetrical Pain Cicero Professional Building – 6221 Route 31, Suite #103 – Cicero, NY 13039

Phone (315) 699-1009 • Fax (315) 699-1094

2012 CNY’s Healthcare Guide - 75

Coordinator of Recreation and Youth Development

� This camping program takes place each spring and fall at Camp Hollis. Nature walks, canoeing, arts and crafts, sing-alongs and cooking demonstrations are offered.

Senior Citizen Hotline New York State Ofﬁce for the Aging 2 Empire State Plaza Albany, New York 12223 Phone: 1-800-342-9871 Website: www.aging.ny.gov

� This hotline offers state and local information and referral about services for the aging. Information on local ofﬁces, legal problems, taxes, transportation, employment, nutrition, in-home services, health care and public beneﬁt programs. Information on state publications and forms is also available. Spanish-speaking personnel are available.

St. Camillus Adult Day Health Program 813 Fay Road Syracuse, NY 13219 Phone: 703-0670

� The program offers individuals living at home a place to go to receive medical and other support services according to their own personalized weekday schedule. Services include health monitoring, wound care, catheter care, PEG care, restorative PT/OT/ speech therapy, therapeutic exercises, administering medications/injections, pre-ﬁlling medication boxes, personal care, case management, and nutritional services. Typically serves individuals age 16 and older with medical needs due to diabetes, Parkinson’s, multiple sclerosis, and other conditions. For some this can be an alternative to nursing home care. It also offers caregivers a break from care giving.

St. Francis Social Adult Day Care 1108 Court Street Syracuse, NY 13208 Phone: 424-1003 Contact: Sister Barbara Jean Donovan, Administrator Email: bjdonovan@stfrancisadc.com Website: www.stfrancisadc.com

� Serving seniors from 7 a.m. – 5 p.m. weekdays, the social model adult day care provides a meaningful and

safe day for seniors with diminishing physical, mental, and/or psychological capacity. The goal is to help seniors maintain independence so they can remain at home or with loved ones. A hot lunch and three snacks are provided. Daily activities include exercise, current events, arts and crafts, personal care assistance, and mental and social stimulation. The program is designed to give caregivers peace of mind while they are at work and to provide a much needed break from care-giving responsibilities.

VNA Homecare 1050 West Genesee St. Syracuse, NY 13204 477-HOME/477-9290 Website: www.477HOME.org Email: info@477HOME.org � Operating 24 hours a day, seven days per week, VNA Homecare is one convenient resource for all medical and non-medical homecare needs. VNA Homecare combines all the services offered by CCH Home Care & Palliative Services, Inc., Independent Health Care Services, Inc., and Visiting Nurse Association of Central New York, Inc. which was founded in 1890. Whether suffering from a chronic illness or recovering from a recent surgery, VNA Homecare provides comprehensive home care to everyone from expectant mothers to the aged, every step of the way. Areas of medical specialization include but are not limited to the following: care management, cardiac, chronic disease self-management, diabetes, long term home health care, maternal and child health, medication management, optimal aging, palliative care (a means of providing care, support and advocacy to those with progressive or life threatening illnesses regardless of their treatment choice or prognosis), pediatric, telehome care monitoring, and wound care. Staff includes home health aides, nursing, nutrition, physical and occupational therapy, social work, speech language pathology and support services. Non-medical services and coordination of the following are also offered: companions, durable medical equipment, home safety assessment, Independent@Home (mailto: Independent@Home) program, Meals on Wheels, paperwork & claims assistance, personal emergency response system and transportation. Primary

76 - 2012 CNY’s Healthcare Guide

service area is Onondaga County but depending on the scope of service needed, some programming may be available in Cayuga, Chenango, Cortland, Jefferson, Madison, Oneida, Oswego, and Tompkins counties. Payment types accepted include Medicare, Medicaid, third party insurance and/ or private pay.

Support Groups Adelphi New York Statewide Breast Cancer Hotline and Support Program Adelphi University School of Social Work Garden City, NY 11530 Phone: 1-800-877-8077 Contact: Hillary Rutter, Director Direct: 516-877-4313 Email: rutter@adelphi.edu Website: www.adelphi.edu/nysbreastcancer

� This hotline provides information, referrals and support to women who have breast cancer or anyone with concerns about breast cancer. The hotline volunteers are professionally trained and supervised. The line is staffed from 9 a.m. to 9 p.m .daily.

Community Action of Madison County/Community Action Partnership P.O. Box 249 3 E. Main St. Morrisville, NY 13408 Phone: 684-3144 Contact: Julie Dale, Director Email: jdale@capmadco.org Website: www.capmadco.org

� This agency provides information on early head start, early childhood, youth, family, and adult services, home purchasing division, general advocacy, job development, emergency food cupboard, special education advocacy and family action.

Cancer Information Service Phone: 1-800-422-6237 Email: cancergovstaff@mail.nih.gov Website: www.cancer.gov

� The National Cancer Institute sponsors this hotline. This service allows callers to order free publications, locate FDA certiﬁed mammography facilities or talk to a cancer information specialist.

Cayuga Community Health Network 188 Genesee St. Carr Building, Suite 207 Auburn, NY 13021 Phone: 252-4212 NYS Smokers Quit Line 1-866-NY-QUITS Contact: Suzanne Hai, Executive Assistant Email: assistant@cayugahealthnetwork.org Website: www.cayugahealthnetwork.org

� The agency provides consumer level health information to enhance county residents’ access to quality health care such as directing consumers to appropriate health providers. We also provide the public with health promotion information and manage a related website, all part of an effort to provide access to care. We facilitate health care provider/policy level work groups that are focused on subjects that include Medicaid cost/service utilization analysis, promoting early access to health services by our county’s agricul-

tural workers and access to customer friendly maternal/child health services. The Network is also the lead agency for the Cayuga County Tobacco Free Partnership program. The Network has become the local participating agency for the CNY Diabetes Prevention Partnership program based in Cortland.

Domestic Violence Hotline

Contact: Rose Boynton, Founder Email: rboynton@twcny.rr.com roseboynton.pac@gmail.com

� Support group for people with food allergies. Boynton is also a certiﬁed food allergy trainer for Protect Allergic Children and Food Allergy and Anaphylactic Network.

Hope for Bereaved 4500 Onondaga Blvd. Syracuse, NY 13129 Phone: 475-4673 Contact: Therese Schoeneck Email: hopeforbereaved@cnymail. com Website: www.hopeforbereaved.

Phone: 1-800-942-6906 (English) 1-800-942-6908 (Spanish) 1-800-818-0656 (TTY Line) Email: hotline@nyscadv.org Website: nyscadv.org

� Callers receive information and referrals to shelters, safe homes, counseling, support groups from the battered and formerly battered, legal assistance, referral to child abuse hotlines, elder abuse services and local social services departments.

Food Allergies: Coping, Educating and Supporting (FACES) 4516 Rush Creek Dr. Jamesville, NY 13078 Phone: 492-3941

com

� Organization provides support, resources and hope for grieving children, adults, and families as well as training, consultation and resources for those who wish to help the bereaved.

Hope for Bereaved Support Group-Oswego Oswego Hospital 110 W. 6th St

CathyJ.Berry, MD and Associates

Your partner in women’s health

At Cathy J. Berry, MD and Associates we strive to empower women by educating and offering the most up to date medical techniques as well as alternative health choices. We recognize that every woman is unique. We present all options and honor the choices of our patients without judgment. Syracuse Ofﬁce 101 Pine St. Syracuse, NY 13210 Phone: 315.422.8105 Fax: 315.251.1388

Baldwinsville Ofﬁce 8280 Willett Parkway Ste 201 Baldwinsville, NY 13027 Phone: 315.638.0263 Fax: 315.635.9004

www.cathyjberrymd.com We proudly welcome Dr.Krystal Foree, MD & Rita MacDonald, RPA-C.

2012 CNY’s Healthcare Guide - 77

Relief of Pain and Numbness • Chiropractic Exams • On site X-Ray Facility • Authorized Workers Compensation Provider • Medicare Provider • Most Insurance Accepted • No Fault Auto Accident

Dr. Robert J. Davies ELECTRICAL MUSCLE STIMULATION COLD LASER AVAILABLE

(Westvale) 757 Fay Rd.

315-488-0909 OSWEGO COUNTY OB-GYN, P.C. COMPREHENSIVE CARE FOR WOMEN

Introducting

A NEW MEDICAL WEIGHT LOSS PROGRAM $20 Initial Consultation Visit

Oswego, NY 13126 Phone: 342-6326 Contact: Donna Lupien, Hope Facilitator Email: dlupien2@twcny.rr.com

� This support group is sponsored by Family Life Education and meets the second Tuesday each month from 7 p.m. to 9p.m. at the Oswego Hospital cafeteria conference room. This conﬁdential group helps grieving people ﬁnd support.

New York State HIV Counseling Hotline Phone: 1-800-872-2777 1-800-369-2437 (TDD) 1-800-233-SIDA (Spanish language hotline)

� This hotline offers trained counselors who answer questions, assess risk, assist in prevention strategies and discuss a wide variety of issues. It also offers referrals to testing sites, community service programs, designated AIDS care facilities and other services.

• Family Planning & Pre-Conceptual Counseling • Advanced Infertiliy Including Artiﬁcial Insemination • Family Center Maternity Care & Midwife Services • Gynecology & Well Women’s Care • Urinary Incontience Testing In-Oﬃce • Urinary Surgery Including TVT Procedure

Parkinson’s Support Group of Syracuse

Oswego 343-2590 | Fulton 593-8393 Visit us @ www.ocobgyn.net

� As an independent afﬁliated chapter of the National Parkinson Foundation provide a wide variety of support groups for those suffering from Parkinson’s disease, their friends and family. Meetings provide videos, CD/ DVD and printed items on educational and timely topics related to Parkinson’s. The group also publishes a free quarterly newsletter and an annual educational conference for Parkinson’s patients and their caregivers.

A complete Personal Emergency Response and Safety System:

• 24 hour Emergency Monitoring • General Reminders • Daily Operator Wake-up Calls • Daily Health Test Reminders •Operator-monitored Medication Compliance Program

With ResponseLINK of CNY you’re never alone

Whenever help is needed, ResponseLINK of CNY is there for you or your loved ones

Call ResponseLINK of CNY today:

315-412-4350

cnyhealth.com

400 Sandra Ln., Bldg. H, Apt. 98 North Syracuse, NY 13212 Phone: 450-8500 Contact: Richard Olson, Director Email: parkinsons.support. syr@gmail.com

Sarah House 100 Roberts Ave. Suite 10 Syracuse, NY 13207 Phone: 475-1747 Contact: Jennifer Coman, Executive Director Website: www.sarahhouse.org Email: sarahhouse@cnymail.com

� Sarah House is a “home away from home” for out of town patients and families of patients seeking medical care in the CNY area. It is the only adult hospital hospitality house in this

78 - 2012 CNY’s Healthcare Guide

area. We offer lodging, transportation, meals and comfort to seniors, veterans, low-income families and families whose extended stay away from home may cause a ﬁnancial hardship. Donation of $20 is requested, but no one is turned away for inability to pay.

Volunteering Breast-Feeding Peer Counseling Support Group WIC Program 10 George St. Oswego, NY 13126 Phone: 343-1311 Contact: Mary Ellen Pierce, Breastfeeding Support Coordinator Website: www.oco.org

� This program offers experienced breast-feeding mothers and program staff to peer counsel individuals. Oneon-one sessions, support and informational clinics are offered to prenatal or postpartum mothers. Supplemental food and nutrition program that offers services to woman infants and children to age 5. Fourteen sites throughout Oswego County.

Oswego State University Center for Service Learning and Community Service 145 Campus Center Oswego, NY 13126 Phone: 312-5360 Contact: Alyssa Amyotte Email: service@oswego.edu Website: www.oswego.edu

� Gives volunteers a chance to get involved with programs such as AdoptA-Grandparent, Mentor Oswego, Red Cross Club and Habitat for Humanity.

Retired & Senior Volunteer Program— Madison County 100 Eaton St. Morrisville, NY 13408 Phone: 684-3001 Contact: Mary Bartlett Website: www.rsvpmadison.org Email: mb786@cornell,edu

� This program offers volunteers an opportunity to participate in areas of health, nutrition, education, economic development, conservation/environmental and community service. Volunteers must be 55 or older.

Retired & Senior Volunteer Program—Onondaga County

2826 Lemoyne Ave.. Mattydale, NY 13211 Phone: 424-1810 x 12 Contact: Donna Nash, Director of RSVP

Weight Loss William A. Graber MD, PC Weight Loss Surgery •1724 Burrstone Road New Hartford, NY 13413 1-877-269-0355 •Medicare Ofﬁce Center 104 Union Ave, Suite 80 Syracuse, NY 13203 1-877-268-0355 Contact: Theresa Sullivan, Practice Manager Website: www.drgrabermd.com William A. Graber MD, PC Weight

Loss Surgery is a a team of surgeons and healthcare professionals dedicated to helping clients achieve their weight loss goals. In 2002, Graber recognized the need for a weight loss surgery program in Central New York. Since then, he and his team have treated more than 4,000 patients at their Utica and Syracuse locations. Board-certiﬁed surgeons specialize in laparoscopic bariatric surgery, which uses the most advanced techniques to perform weight loss surgery. The practice offers laparoscopic gastric bypass, adjustable gastric banding, gastric sleeve and revisional surgeries. The program has successfully met the highest standards set forth by the American Society for Metabolic and Bariatric Surgery (ASMBS) and is recognized as an ASMBS Center of Excellence. Surgery performed at Faxton St. Lukes Healthcare and in St Joseph’s Hospital and Health Center

cnyhealth.com The Heathcare Newspaper

Multiple Sclerosis Resources of Central New York, Inc.®

“Dedicated to creating awareness and providing resources to improve the lives of individuals with multiple sclerosis and their families”

Some Services We Provide:

■ Transportation to Medical Appointments ■ Educational Programs ■ Current Information ■ Loan of Equipment ■ Support Groups ■ Newsletters ■ Referrals

A Local Agency with your interest in mind! Call today to register, ask questions or become a Volunteer!! P.O. Box 237 – East Syracuse, New York (315) 438-4790 www.msrofcny.org E-mail: msrofcny@msrofcny.org

Women’s Services Associates for Women’s Medicine Syracuse Main Ofﬁce 770 James St. Syracuse, NY 13203 Phone: 422-2222 Website: www.afwomensmed.com � With four locations, Associates for Women’s Medicine consists of boardcertiﬁed obstetrician/gynecologists as well as licensed midwives and other professional staff with expertise in a vast array of women’s health areas. AWM provides a full range of gynecologic services for all stages of a woman’s life in a quiet and comfortable private practice setting. Its services are devoted to addressing the individual needs and concerns of our patients. It provides routine and preventive care services, as well as a full range of minimally invasive surgical procedures performed in its fully accredited surgical center. For those requiring a hospital setting, AWM physicians can

For comprehensive, quality care from physicians you can trust, turn to University OB/GYN Associates All general and specialty women’s services are provided by our group • Infertility Diagnosis and Treatment

including Advanced Reproductive Technologies In – Vitro Fertilization

• Family Planning • General Maternity Care • General Gynecology and Well Woman Services

including menopause and PMS

• Urogynecology • High Risk Maternity Care • Gyn Oncology

Accepting new patients to our practice 725 Irving Ave., Suite 600 Syracuse, NY 13210 315-464-5162 www.upstate.edu/obgyn Our physicians are faculty of the Upstate Medical University We are the only group with the Academic Difference. Most insurances accepted

2012 CNY’s Healthcare Guide - 79

also provide surgical procedures at St. Joseph’s Hospital and several local surgical centers.

Pregnancy Care Center

Enhancing and Saving Lives in our Local Communities for 56 Years • Local donors & donor education • Local eye & tissue recoveries • Local surgeons & transplants • Local recipients

Giving the Gift of Life Locally 517 E. Washington St, Syracuse, NY

www.cnyetb.com 315-476-0199 or 1-800-393-7487

SKILLED NURSING

Locally Owned & Operated By Registered Nurses

Medical Registry of CNY, Inc. RN’s - LPN’s Home Health Aides Hospitals, Homes and Nursing Homes

140 W. Utica St. Oswego, NY 13126 Mailing Address: P.O. Box 5444 Oswego, NY 13126 Phone: 343-7147 Contact: Helen Turley Email: baby@pccoswego.org Website: oswegopregnancy. org

� The Pregnancy Care Center provides free pregnancy testing, confidential counseling as well as referrals for no cost prenatal care, financial aid, adoption, and other community services. We provide clothing and miscellaneous supplies for mother and baby. We also are available for post abortion counseling and offer ongoing support and friendships. All services are free and confidential.

New Life Crisis Pregnancy Center 3349 Main St. P.O. Box 445 Mexico, NY 13114 Phone: 963-CARE Contact: Lucienne Henneberry, Ofﬁce Manager Email: newlifecpc@verizon.net

� This program offers free pregnancy tests, education on pregnancy and alternatives to abortion, adoption assistance, housing, clothing, furnishings, referral to community agencies and support groups for birth mothers. All services are free and conﬁdential and available to people of all faiths and ages.

Planned Parenthood of the Rochester/Syracuse Region 1120 E. Genesee St. Syracuse, NY 13210 Phone: (866) 600-6886 475-5540 Contact: James Stewart Email: jstewart@pprsr.org

Short or Long Term • Flexible Hours Same Day Coverage • 24/7 Licensed By New York State Dept. of Health

Continuity of Care

468-3239

2105 West Genesee St. Syracuse, NY 13219

80 - 2012 CNY’s Healthcare Guide

Website: www.pprsr.org

University Health Care Center-Women’s Health Care Services 750 E. Adams St. Syracuse, NY 13210 Phone: 464-5540 1-877-464-5540 Website: www.upstate.edu/uh/ obgyn/

� Ob-gyn at University Hospital includesqualiﬁed physicians dedicated to providing women with their best choice for comprehensive, expert and personal women’s health care.

The Women’s Wellness Place 739 Irving Ave # 300 Syracuse, NY 13210-1623 Phone: 478-1158 Contact: Cecelia Nardslico, Practice Administrator Email: info@thewomenswellnesspla ce.com Website: thewomenswellnessplace. com Facebook.com/theWWP

� A personal and caring obstetrics and gynecology practice by women for women. Among the services we provide are ESSURE sterilization, Genesys™ HTA endometrial ablation, 3D ultrasound, fetal genetic testing, weight loss, menopause care, PMS, bio-identical hormones, and osteoporosis. Visit us on Facebook or at our website to ﬁnd out more about medical facts, including information on natural supplements designed to help women cope with menopause, PMS, aging, decreased sex drive and other concerns.

CNY’s magazine for real active adults cny55.com

St. Elizabeth Medical Center provides an array of outpatient services, delivered daily with a Spirit of Excellence. • Advanced Wound Care

• Rehabilitation Services

• Ambulatory Surgery

• Respiratory Care

• Adirondack Sports Medicine & Physical Therapy

• St. Elizabeth Health Support Services • St. Elizabeth Medical Group— 13 Physician Offices

• Cardiac Outpatient • Endoscopy

• The Mohawk Valley Sleep Disorders Center

• Eye Laser • Family Medicine • Home Care • Laboratory Services

• 24-Hour Emergency Department

• Marian Medical Imaging

MC 2209 Genesee Street, Utica, NY 13501 • 315-798-8100 • www.stemc.org

CONVENIENCE AND COMFORT—NOW AVAILABLE IN AN MRI. CONVENIENT

COMFORTABLE

CARING

PATIENT FRIENDLY

For over 25 years, MDR has been touching the lives of Central New Yorkers by providing quality MRI services in a caring environment. Our 11 convenient locations make it easier than ever to get high-quality diagnostic images under the care of our friendly, understanding staff. We offer conventional MRI, as well as Open MRI to help reduce anxiety and increase comfort. From offering 24-hour MRI services at select locations to using leading-edge technology such as MRI Breast Imaging with CADstream and MRI-guided biopsies to help detect cancer in its earliest stages, MDR is always working to help more people discover the MDR difference.

MDR is fully accredited by the American College of Radiology

AUBURN BALDWINSVILLE CAMILLUS

E.SYR.-BRITTONFIELD (Open Scanner) FAYETTEVILLE FULTON (Open Scanner)

LIVERPOOL ONONDAGA SYRACUSE-CROUSE HOSPITAL*

SYRACUSE-CROUSE P.O.B. SYRACUSE-ST. JOSEPH’S HOSPITAL* *MRI Breast Imaging Center

FOR SCHEDULING, CALL 315-454-4810, OR FOR OUR ST. JOSEPH’S HOSPITAL LOCATION, CALL 315-423-6833 www.mdrcny.com

2012 CNY’s Healthcare Guide - 81

AD INDEX

•A• ARISE .......................................................... 27 Arthritis Specialists .................................. 59 Associates for Women’s Medicine.......... 2 Associated Medical Professionals ......... 15 At Home Independent Living ................ 56 Auburn Memorial Hospital ...................... 3

•B• Bienestar Bilingual Counseling .............. 53 Brighton Physical Therapy ...................... 69 Bruce Stewart DDS ................................. 19

•C• Cathy J. Berry, MD and Associates ....... 77 Clifton Springs Hospital & Clinic......... 57 CNY Diagnostic Imaging Associates .... 33 CNY Eye & Tissue Bank.......................... 80 CNY Neurology ....................................... 23 Conifer Park Alcohol & Drug Rehab ... 53 Crouse College of Nursing ...................... 7 Crouse Hospital ............................. Wrap 2

•D• Davies Chiropractic ................................. 78 Diamond Heart Integrative Counseling ........................................... 53

•E• Empower Federal Credit Union ........... 17 Epilepsy Foundation ................................. 19 Eric Schroeder, LCSW, EFT ...................... 9 Excellus BlueCross BlueShield .... Wrap 3

•F•

•O•

Family Planning Service - OCHD ......... 75 Faxton St. Luke’s Healthcare ................ 45 Finger Lakes Eye & Tissue Bank ............ 21 Finger Lakes Radiation Oncology Center ........................................ Wrap 1

Oneida Healthcare ................................... 11 Oneida Housing Authority ....................... 9 Onondaga County Medical Society...... 56 Oswego County OB-GYN .................... 78 Oswego Health ............................... Wrap 3

•H•

•P•

Healing Adventures .................................... 8 Healthwear Rental ..................................... 7 Hematology/Oncology Associates of CNY .................................................33 Hospice of Central New York ............... 23 Imaging at St. Joseph’s Hospital ............. 51

PACE CNY ................................................ 13 Pediatric Associates ................................. 56

•I• Infusacare Medical Services ................... 47

•J• J. Waligora Audiology ............................... 77

•L• Laboratory Alliance of CNY .................. 13 LDA of CNY ............................................. 17 Lincare ........................................................ 55

•M• Maico Hearing Aid Service ..................... 73 MAMI Interpreters................................... 73 Mannion & Copani Attorneys .............. 69 Margaret L.Williams Developmental Evaluation Ctr.....................................65 Masonic Care Community ..................... 21 Mauro Bertolo Therapy Services .......... 75 MDR/MRI ................................................... 81 Meals on Wheels of Syracuse ................ 39 Medical Registry of CNY, Inc. ............... 80 Menorah Park ........................................... 25 Mohawk Valley Women’s Health Associates ............................................ 49 Multiple Sclerosis Resources of CNY 79

•N• National Kidney Foundation .................. 43 Nazareth College ..................................... 25 North Medical PC.......................... Wrap 4 NYCC (New York Chiropractic College)................................................ 57

82 - 2012 CNY’s Healthcare Guide

•Q• Quality Family Dental ............................ 33 Quest Diagnostics.................................... 67

•R• Rehab Tech ................................................. 59 Response Link ........................................... 78

•S• SJI St. Joseph’s Imaging Associate .......... 84 St. Elizabeth Medical Center .................. 81 St. Elizabeth School of Nursing ............. 59 St. Francis Adult Day Care Services ..... 23 St. John Fisher College .................. Wrap 2 Suburban Transport ................................. 27 Syracuse Orthopedic Specialists................................... Wrap 4

•T• The Centers at St. Camillus ................... 24 The Internal Medicine Ofﬁce of Paul Cohen ..................................... 25 The Sleep Laboratories at St. Joseph’s Hospital ........................................................ 8 TLC Emergency Services ....................... 43 Tully Hill Clinical Dependency Treatment Center ...................................... 9

•U• University OB/GYN Associates ............ 79 Upstate Orthopedics .............................. 11 Upstate University Radiation Oncology........................... 47

•V• VNA Homecare ....................................... 83

•W• Wellness Therapy Center ......................... 8 William A. Graber, MD, PC ..................... 39

THE LOOK OF YOUR NEW REGIONAL URGENT CARE: CARE YOU DESERVE!

Fulton Medical Center afﬁliated with Oswego Health 315-592-3500 oswegohealth.org Follow us!

Collaboration

A nonprofit independent licensee of the BlueCross BlueShield Association

The operative word in health care.

Most health care is delivered locally. Collaboration to address today’s health care issues and plan for tomorrow’s needs also should be local. Excellus BlueCross BlueShield collaborates with local businesses, community and civic organizations, educators, members and health care providers to make high-quality health care accessible and affordable for the people who live and work here. That’s why we’re here.

Orthopedic

Excellence

SOS is Upstate New York’s Regional leader in providing orthopedic excellence, relieving pain, restoring function and returning our patients to regular activities. Our orthopedic surgeons specialize in: • Reconstructive Surgery of the Hip, Knee and Shoulder • Spine Surgery

• Hand + Wrist Surgery • Foot + Ankle Surgery • Sports Medicine

www.sosbones.com

315-251-3100 ��

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Quality, accessible healthcare for every stage of your life.

North Medical FAMILY PHYSICIANS

A team of professionals committed to caring for you and your family

Liverpool � �� Fayetteville ��

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“one call can get you all the help you need.” Melinda Barrett, Care Coordinator

In 2011, VNA Homecare was envisioned as a way of bringing all the services provided by CCH Home Care & Palliative Services, the Visiting Nurse Association of Central New York and Independent Health Care Services all together under one umbrella. That means you’ll have one convenient resource available to help you meet all of your or your loved one’s home care needs. VNA Homecare is committed to making a profound difference in the lives of our patients by providing expert, high-quality care where they want it most – in their homes. Our goal is to deliver an unprecedented level of care specifically designed to meet the needs of those who mean the most to us – our patients. Our focused approach improves the quality of each patient’s life, and helps each individual achieve maximum independence.

Could you or someone you love benefit from the services VNA Homecare offers? If so, contact us today, and we will be happy to help.

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all the care you need. where you want it most. at home. Care Management ��

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Non-Medical Services ��

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Patient Education ��

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www.477HOME.org ��

Welcome to the program.

Every day thousands of women are making smart decisions about their breast health, deciding to have a regular mammogram. The program was designed for women that need a second look, a second opinion. Entering the program gives you access to a multidisciplinary care team and a nurse navigator to help you to make informed decisions about your care. You, knowing what's next, the sequence of events, and all of the options you have. The program is all about you.

Ask your doctor if they participate in The Program. ��

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