2013 CNY Healthcare Guide by In Good Health: CNY's Healthcare Newspaper

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INSIDE Trends

_____________________ 6

• CNY: 1 Million Electronic Medial Records

Quality Care ______________ 9 • Information on Hospitals’ Quality Measures

Leaders in Healthcare

Proﬁles of CEOs, Administrators, Professionals

Hospital Stats ___________ 30 • A list of 16 hospitals in the region: Where they are, what they do, how many physicians they have

Resources _______________

58-80

• List of support groups, nonproﬁts, health-related agencies and more

Advertisers ______________________ 82 • List of advertisers

HOSPITAL LOCATOR Auburn Community Hospital ..............................................................................9, 30 Bassett Healthcare Network – Bassett Medical Center .........................................30 Clifton Springs Hospital .....................................................................................9, 32 Community Memorial Hospital...........................................................................9, 32 Cortland Regional Center ..................................................................................9, 34 Crouse Hospital ...............................................................................................10, 36 F.F. Thompson Hospital ...................................................................................10, 38 Faxton St. Luke’s Healthcare ..........................................................................10, 40 Finger Lakes Health (Geneva Hospital) ..........................................................10, 43 Little Falls Hospital ..........................................................................................10, 44 Newark-Wayne Community ...................................................................................10 Oneida Healthcare...........................................................................................10, 44 Oswego Health ................................................................................................10, 46 Rome Memorial Hospital .................................................................................10, 48 Samaritan Medical Center ............................................................................... 11, 56 St. Elizabeth Medical Center ...........................................................................10, 50 St. Joseph’s Hospital Health Center ................................................................10, 51 Syracuse VA Medical Center .................................................................................53 Upstate University Hospital ............................................................................. 11, 54 4 - 2013 CNY’s Healthcare Guide

Central New York Healthcare Guide is published every year by In Good Health–CNY’s Healthcare Newspaper.

2013 Healthcare Guide

Editor & Publisher: Wagner Dotto Associate Editor: Lou Sorendo Resources Listing: Deborah Jeanne Sergeant Contributing Writer: Suzanne M. Ellis, Deborah Jeanne Sergeant Advertising: Jasmine Maldonado, Marsha K. Preston, Tracy DeCann, Jennifer Wise Layout Design: Chris Crocker Ofﬁce Manager: Laura J. Beckwith Proofreading: Shelley Manley Cover Design: KayCie Danniel

Single copies: $20 Free to Subscribers to In Good Health - CNY’s Healthcare Newspaper and 55 Plus Magazine Mailing Address: P.O. Box 276, Oswego, NY 13126 Phone: 315-342-1182 Fax: 315-342-7776 Website: CNYhealth.com Email: Editor@cnyhealth.com All contents copyrighted © 2012. All rights reserved. No part of this publication may be reproduced in any manner without the express written consent of the publisher. Content updated in November 2011.

L O C AT O R RESOURCES ACCES – Adult Career and Continuing Education Services .............................................................63 Adelphi New York Statewide BrE. Cancer Hotline and Support Program ............................................76 Adolescent Pregnancy Prevention and Services, . Oswego County BOCES ..................................................58 Advanced Hearing Aid Centers of CNY, Inc. ..........................66 AIDS Community Resources ..................................................68 Alcoholics Anonymous – Syracuse Service Center ................59 Alzheimer’s Association, Central New York Chapter ..............68 American Cancer Society .......................................................68 American Diabetes Association ..............................................68 American Heart and Stroke Association .................................68 American Red Cross— Madison-Oneida Branch ...................68 American Red Cross of Central New York .............................69 Arbor House-Chemical Dependence Program .......................59 Arc of Onondaga County ........................................................63 ARC of Oswego County .........................................................63 ARISE .....................................................................................63 Arthritis Foundation, Upstate New York Chapter ....................69 Assisted Living Adult Family Care ..........................................72 At Home Independent Living ..................................................72 Aurora of CNY ........................................................................64 Brain Aneurysm Support Group..............................................76 Brain Injury Association of NYS .............................................64 BrE.-Feeding Peer .................................................................78 Bryant & Stratton College .......................................................71 C.H.A.D. .................................................................................59 Cancer Information Service ....................................................76 Catholic Charities of the Finger Lakes....................................61 Catholic Charities Onondaga County .....................................61 Catholic Charities Oswego County .........................................61 Cayuga Community Health Network ......................................76 Cayuga County Health and Human Services .........................61 Cayuga County Long-Term Care Access Ofﬁce .....................72 Central New York Developmental Disabilities Services Ofﬁce ...................................................................64 Central New York Eye and Tissue Bank .................................65 Centre Syracuse, L.L.C. .........................................................58 Chemical Dependency Treatment at Crouse .........................59 Christopher Community ..........................................................72 Clover Corner Senior Program ..............................................69 CNY Bleeding Disorders Association .....................................64 CNY Celiacs Support Group ................................................76 CNY Sensory Processing Disorder Parents Connections Group.............................................................76 Commission for the Blind and Visually Handicapped ............64 Community Action of Madison County / Community Action Partnership .............................................................77 Community Options ................................................................64 Conifer Park Clinic ..................................................................60 Contact Community Services .................................................69 Contact Hotline ......................................................................63 County of Oswego Council on Alcoholism and Addictions .....60 Cystic Fibrosis Foundation - Central New York Chapter ........69 dB Audiology Associates, P.C. ................................................66

Department of Social Services, Madison County ...................61 Department of Social Services, Onondaga County ................61 Department of Social Services, Oswego County....................61 Domestic Violence Hotline......................................................77 Embracing Age .......................................................................72 Empire Interpreting Service ....................................................67 Enable ....................................................................................64 EnMotion Support Group ........................................................60 Exceptional Family Resources ...............................................64 Family Guidance Center .........................................................58 Family Planning Service of OCHD .........................................79 Finger Lakes Eye & Tissue Bank ...........................................66 Finger Lakes Radiation Oncology Center...............................60 Food Allergies: Coping, Education and Suporting .................77 Franciscan Health Support ....................................................66 Franciscan Lifeline..................................................................66 Friends of Oswego County Hospice .......................................67 Good Will Transportation Service Inc. ....................................78 Hematology-Oncology Associates of CNY .............................60 Hillside Children’s Center .......................................................61 Hope for Bereaved .................................................................77 Hope for Bereaved Support Group-Oswego ..........................77 Hope for Heather ....................................................................61 Hospice of CNY ......................................................................67 Hospice of the Finger Lakes ...................................................67 Hospitals Home Health Care ..................................................66 J Waligora Audiology ..............................................................66 Laboratory Alliance of Central New York ................................68 Ladies Home of Oswego ........................................................72 Le Moyne College...................................................................71 Learning Disabilities Association of CNY................................69 Leukemia and Lymphoma Society – W.ern and CNY Chapter ......................................................................69 Lifeline ...................................................................................73 Lupus Alliance of America-Upstate New York Affiliate ............69 Lupus Foundation of Mid and Northern New York ..................69 Madison County Council on Alcohol and Substance Abuse- Bridges .................................................60 Maico Hearing Aid Service .....................................................66 Make-A-Wish® Central New York ..........................................64 MAMI Interpreters ...................................................................67 March of Dimes Foundation ...................................................69 Meals on Wheels – Syracuse Office.......................................70 Medical Registry of Central New York, Inc. ............................70 Medicare .................................................................................73 Mental Health Connection ......................................................64 Mid-State Early Childhood Direction Center ...........................65 Multiple Sclerosis Resources of CNY .....................................70 Muscular Dystrophy Association.............................................70 National Kidney Foundation of CNY .......................................70 National Runaway Switchboard..............................................62 New Hope Family Services ....................................................62 New Life Crisis Pregnancy Center..........................................80 New York Chiropractic College ...............................................72 New York State HIV Counseling Hotline .................................78 NYS Commission on Quality Care and Advocacy for Persons with Disabilities................................................65 Office for the Aging, Onondaga County ..................................74 Office for the Aging, Cayuga County ......................................74

Office for the Aging, Madison County .....................................74 Office for the Aging, Oswego County .....................................74 Office of Temporary and Disability Assistance........................65 Onondaga County Health Department Early Intervention ......65 Onondaga County Medical Society ........................................70 Options for Independence ......................................................65 Oswego County Opportunities................................................62 Oswego County Opportunities Health Ctr...............................58 Oswego County Opportunities, Inc. ........................................58 Oswego Industries, Inc. ..........................................................65 Oswego State University Center for Service Learning and Community Service .....................................................78 PACE CNY ............................................................................75 Parent to Parent of New York State ........................................65 Parents of Special Children ....................................................65 Person to Person – Citizen Advocacy Office ..........................65 Planned Parenthood of the Rochester/Syracuse Region ..........................................................................58, 80 Pregnancy Care Center ....................................................58, 79 Pregnancy Care Center of Cayuga County ............................59 Pregnancy Care Center of Cayuga County ............................80 Prevention Network ..........................................................60, 70 Quest Diagnostics, Inc............................................................68 Rehab Techonologies of Syracuse .........................................71 REACH CNY, Inc. ...................................................................59 Retired & Senior Volunteer Program—Onondaga County .....79 Ronald McDonald House Charities ........................................70 RSVP of Madison County .......................................................79 Salvation Army Family Services Department .........................62 Sarah House...........................................................................78 Scleroderma Foundation / Tri-State, Inc. Chapter .................59 Senior Citizen Helpline ...........................................................75 Services to Aid Families ........................................................63 Special Olympics – Central New York Region ........................65 St. Elizabeth College of Nursing .............................................71 St. Francis Social Adult Day Care ..........................................75 St. John Fisher College .........................................................72 St. Joseph’s Home Care.........................................................67 State Child Abuse and Maltreatment Register........................62 Suburban Transportation, Inc. ................................................78 Syracuse Area Psychiatric Nurses (S.A.P.N.).........................70 Syracuse Behavioral Healthcare ............................................60 Syracuse Orthopedic Specialists ............................................71 The Masonic Care Community of New York ...........................73 University OB/GYN Associates, Inc. .......................................80 Upstate Medical University Department of Radiation Oncology ..........................................................61 Upstate New York Poison Center ...........................................62 Upstate Orthopedics ...............................................................71 Vera House .............................................................................59 VNA Homecare ................................................................67, 75 Women Infants and Children – Cayuga County .....................62 Women Infants and Children – Madison-Herkimer Counties .............................................................................62 Women Infants and Children – Onondaga County .................62 Women Infants, and Children – Oswego County ...................62 Youth Advocacy Program ......................................................63 YWCA of Syracuse and Onondaga County ............................59

2013 CNY’s Healthcare Guide - 5

The Trends CNY: 1 Million Electronic Medical Records One of the newly created RHIOs, HealtheConnections, serves 11 counties in Central, Southern and Northern New York

By Suzanne M. Ellis

he past few years have seen significant technological advances in the improvement of health care, including the nationwide creation of some 300 regional health care information organizations. RHIOs, as they are known, collect and electronically store medical information, insuring that critically important patient data will be available to hospitals, laboratories, physicians and other health-care professionals with the touch of a keyboard. One of the newly created RHIOs, HealtheConnections, serves 11 counties in Central, Southern and Northern New York. Since being launched in late 2010, HealtheConnections has already secured patient records for more than 1 million of the 1.4 million people who live in those counties. It has also received consent from some 400,000 of those patients who wish to be included in the electronic medical database. “The milestones we have reached are very signiﬁcant,” said Rob Hack,

executive director of the nonproﬁt, communityrun HealtheConnections, which has a staff of 12 at the State Tower Building in Syracuse. “Some RHIOs that have been in operation in New York state for ﬁve years or longer haven’t yet reached that kind of milestone.” The counties included in the HealtheConnections RHIO network are Cayuga, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence and Tompkins. Statewide, there are currently 12 regional health information organizations. Nation-

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ally, the most recent estimate is 300, according to healtheconnections.org According to the U.S. Department of Health and Human Services,

the concept for regional health databases was born in 2004 when thenPresident George Bush issued an executive order for the nationwide implementation of technological infrastructure to improve the efficiency of health care for Americans. The goal was for most Americans to have a comprehensive, electronic health record by the end of 2014. HealtheConnections was created by the nonprofit Health Advancement Collaborative of Central New York (HAC-CNY), a group of health care, business and insurance professionals who got together in 2005 to address concerns about access to health care, its quality and costs. Founding members were the Greater Syracuse Chamber of Commerce, the Hospital Executive Council, the Manufacturers Association of CNY, the Metropolitan Development Association of Syracuse and CNY, the Onondaga Medical Society and Excellus BlueCross BlueShield. Other entities represented on the group’s board of directors, according to healtheconnections.org, are C&S Engineers, MVP Health Care, Kinney Drugs, Syracuse University, Welch Allyn and Stickley Audi. HealtheConnections became a reality thanks to $900,000 in federal funds, $2.1 million in New York State HEAL (Health Care Efficiency and Affordability Law) funds, and $350,000 in corporate contributions from Excellus, MVP Health Care and National Grid. It is being sustained by health-insurance companies like Excellus, MVP, POMCO and EBSRMSCO “and you and I, the consumers,” said Rob Hack, who joined HealtheConnections in April of 2010. At this point, most of the 19 hospitals in the region are participating in HealtheConnections, Hack said, and the staff is working with the remaining two hospitals in Oneida and Hamilton. The participating laboratories, radiology centers, physician’s offices and other medical facilities currently number 110. “We have really just started our effort with the providers,” he said. Part of the challenge is that

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about half the providers do not keep electronic records, but Medicare and Medicaid are pushing for everyone to move to electronic databases and away from paper record-keeping. “Our push for the past two years has been hospitals and large radiology and laboratory [facilities],” he said. “Our push over the next few years will be to get physician practices and small labs connected to the exchange.” In addition to the collection and storage of medical records, HealtheConnections also directs the movement of that information. When a laboratory sends a report, for example, they make sure the test results get to the proper providers. “That helps with speed and drives efficiency,” Hack said. Once a person’s medical data is collected by HealtheConnections, it can’t be shared among medical professionals until that person gives his or her consent for the dissemination of information. Giving that consent, Hack said, isn’t mandated, but it’s something that can make a positive difference in a person’s health care. Patients won’t have the hassle of remembering the dates and other specifics of previous medical tests, prescriptions they previously took or the ones they currently use. “The more information you have on a patient, the better the treatment will be for that patient,” he said. “Take, for example, a person coming into the [emergency room] who can’t explain what’s going on or tell the doctors anything about his medical history. Having that information readily available can result in better care for a patient and less duplication of tests, which saves money. Once people understand what we do, they realize the benefits.” New York state policy allows hospitals, doctors’ offices, laboratories and other medical entities to send records to a health information exchange without the patient’s consent. But before the records gathered by HealtheConnections can be viewed by medical providers, the patient must first give his or her

8 - 2013 CNY’s Healthcare Guide

consent, in writing, to each of their providers. Addressing concerns over online safety, Hack said, “We have agreements with providers who share information with us, and those providers would never share that information with [us] unless it was being shared in a completely safe environment. The levels of security are extremely high, and before anybody can use the system they must have credentials and be trained in the privacy and security requirements that are in place.” Surprisingly, perhaps, the largest percentage of people — so far — who have given their consent are older patients. “People who have a long and complicated health history support what we are doing,” Hack said. “They understand that the more information that’s available, the better their care will be.” Patients cannot access their medical information online — that access is limited to medical professionals — but once they are in the system they can request a printed copy of their records from participating providers. “We may, in time, launch a patient portal to make some of that available online, but that’s a ways off,” Hack said. Nationally, some states are operating as single RHIOs and do not have regional systems, like HealtheConnections, that target smaller geographic areas. “We believe health care is local and that the needs of patients are speciﬁc to a region,” Hack said. “Because we are a more rural area, we have different needs. We have a lot more one- and two-doctor ofﬁces and a lot more smaller practices.” Consent forms are available from participating providers and the list of current participants is updated regularly at www.healtheconnections.org. Consent may be withdrawn at any time in the future. Additional information for medical professionals and patients is also available on the site.

Quality Care Hospitals’ Quality Measures

Hospital quality measures indicate how well a hospital provides care for its patients. Measurements currently relate to: • heart conditions • pneumonia care • surgical infection prevention • performance of coronary artery bypass graft, angioplasty or pediatric heart surgery While these measures have been proven the most useful indicators of quality care, a hospital’s overall

Auburn Memorial Hospital / Measure Name

Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Auburn Performance

92.4% 84.1% 86.5% 93.1%

quality cannot be expressed by its scores on these measures alone. You are encouraged to use the information available here to begin conversations with your doctor, hospital representatives, or other health care professionals, as well as with family members, friends, and associates who may have direct experience with a hospital. All measures refer to the period between Oct.1, 2010 and Sept. 30, 2011, the latest data available. Source: New York State Department of Health

Community Memorial / Hamilton Measure Name

Performance

Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

89.7% 97.9% 99.7%

Clifton Springs Hospital / Clifton Springs

Cortland Medical Center / Cortland

Measure Name

Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance

96.8% 96.1% 99.7%

Performance

Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

96.9% 91.9% 96.8%

2013 CNY’s Healthcare Guide - 9

Crouse Hospital / Syracuse Measure Name

F F Thompson Hospital / Canandaigua Performance

Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

98.7% 92.4% 91.1% 96.6%

Measure Name

Performance

Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

93.8% 95.4% 97.3% 97.4%

Faxton-St Lukes / Faxton Division, Utica

Faxton, St Lukes Division / Utica

Measure Name

Performance

Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

98% 94.1% 90.7% 94.7%

Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance

100% 92.7% 94.7% 96.3%

Measure Name

Newark

Oneida Healthcare / Oneida

Measure Name

Performance

Measure Name

97.1% 94% 95.3% 95.2%

Oswego Hospital / Oswego Measure Name

Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance

93.7% 93.9% 95.9%

Rome Memorial Hospital / Rome Performance

88.3% 97.3% 95.9% 94.3%

Measure Name

Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

St Joseph’s Hospital / Syracuse

Measure Name

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88.2% 89.6%

Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

St Elizabeth Medical Center / Utica Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance

Appropriate heart failure care Appropriate pneumonia care

Newark-Wayne Community / Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

98% 94.1% 90.7% 94.7%

Little Falls / Little Falls

Geneva General Hospital / Geneva Measure Name

Performance

97.1% 92.4% 92.7% 96.3%

Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance

96.7% 93.5% 95.7% 96.8%

Performance

97.3% 97.6% 92.8% 96.6%

Samaritan Health / Watertown Measure Name

Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

University Hospital / Syracuse Performance

96.4% 93.4% 95.5% 96.6%

Measure Name

Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Understanding Quality Measures Measure: Heart Attack Care A heart attack (also called an AMI or acute myocardial infarction) happens when the arteries leading to the heart become blocked and the blood supply is slowed or stopped. When the heart muscle cannot get the oxygen and nutrients it needs, the part of the heart tissue that is affected may die. Several treatments have been proven to give the best results to most adults with a heart attack. The measures show how often a hospital gave these treatments to their patients who were having heart attacks. The measures show the percentage of patients treated at the hospital for a heart attack whose history and condition indicate the treatment is appropriate and who: • Were given aspirin when they arrived at the hospital. Aspirin can dissolve blood clots that can cause heart attacks. • Received a thrombolytic medication within 30 minutes of arriving at the hospital. These medications help dissolve blood clots that cause heart attacks, so a heart attack may be less severe if these medications are given quickly. • Received percutaneous coronary interventions (PCI) within 120 minutes of arriving at the hospital. PCI procedures open blocked blood vessels that cause heart attacks, so a heart attack may be less severe if PCIs are done quickly. • Smoke and were advised or counseled to quit smoking. Smoking is linked to heart attacks and quitting smoking may help prevent another heart attack. • Were prescribed the correct medication for left ventricular systolic dysfunction (LVSD) when they were discharged from the hospital. The medication — either an ACE (angiotensin converting enzyme) inhibitor or an

Performance

angiotensin receptor blocker — is used to treat heart attacks, heart failure, or a decreased function of the heart. • Were prescribed aspirin when they were discharged from the hospital. Aspirin can help keep blood clots from forming and may help prevent further heart attacks. • Were prescribed beta blockers when they were discharged from the hospital. Beta blockers can also help prevent a heart attack. Measure: Heart Failure Care Heart failure is a weakening of the heart’s pumping power. With heart failure, your body does not get enough oxygen and nutrients to meet its needs. Your heart tries to pump more blood, but the muscle walls become weaker over time. Several treatments have been proven to give the best results to adults with heart failure. The measures show the percentage of patients treated at the hospital for heart failure whose history and condition indicate the treatment was appropriate and who: • Had their left ventricular function assessed. This checks how well the heart is pumping (especially the left chamber of the heart), and how serious the heart failure is. • Smoke and were advised or counseled to quit smoking. Smoking is linked to heart failure and quitting smoking may help improve a patient’s condition. • Were prescribed the correct medication for left ventricular systolic dysfunction (LVSD) when they were discharged from the hospital. Measure: Pneumonia Care Pneumonia is a serious lung infection that causes difﬁculty breathing, fever, cough and fatigue. It is caused by a viral or bacterial infection that ﬁlls your lungs with mucus. This lowers the oxygen level in your blood.

99.4% 95.7% 92.7% 96.5%

Several treatments have been shown to give the best results to adults with pneumonia. The measures show the percentage of patients treated at the hospital for pneumonia whose history and condition indicated the treatment was appropriate, and who: • Had a blood culture performed before the hospital gave them an antibiotic, a medicine that treats infection. A blood culture shows the type of antibiotic that should be given for this infection. • Were given the most appropriate ﬁrst antibiotic for their infection. Each antibiotic is different. • Were given their ﬁrst antibiotic within four hours of their arrival at the hospital. • Smoke and were advised or counseled to quit smoking. Measure: Surgical Infection Hospitals can reduce the risk of wound infection after surgery by making sure patients get the right medicines at the right time on the day of their surgery. The measures show the percentage of eligible patients having surgery at the hospital: • Who received preventative antibiotic(s) one hour before the incision. These medicines reduce the risk of wound infections. • Who received the appropriate preventative antibiotics • Whose preventative antibiotics were stopped within 24 hours after surgery. • Whose blood clot prevention treatment was ordered • Whose blood clot prevention treatment was received • Who received post-heart surgery blood sugar control • Who received safer hair removal before surgery • Antibiotics may cause side effects and should be used carefully and for the shortest effective time possible. For most surgeries, this is less than 24 hours.

2013 CNY’s Healthcare Guide - 11

Leaders in CNY Healthcare Albert D’Accurzio

Allison Duggan

Vice President of Medical Affairs and Chief Quality Officer, St. Elizabeth Medical Center With St. Elizabeth Medical Center: 1978 Since what year in the current position: 1989 Education: Bachelor’s degree from Hamilton College in 1971; medical degree from University of Rochester School of Medicine in 1975; residency in internal medicine, Strong Memorial Hospital, Rochester from 1975 to 1978; board-certified in internal medicine in 1978. Career Highlights: Past president, St. Elizabeth medical staff; past president, Oneida County Medical Society; employee of the year, St. Elizabeth Medical Center; Excelsior Award, St. Elizabeth Medical Center; Scroll Award, Central New York Academy of Medicine. Current affiliations: Oneida County Medical Society; New York State Medical Society; American College of Physician Executives; Member of Excellus BlueCross BlueShield Utica regional advisory board; Member of the Mohawk Valley Heart Institute board of directors. ■ How many hours do you work on an average week? 55 ■ What are the most rewarding parts of your job? Being able to impact the health of a large number of people, rather than one at a time. ■ What are the things you’re most proud about your organization? Mission to provide care to everyone regardless of race, national origin, creed or ability to pay. ■ What do you do for fun? Read, play golf, time with family.

Vice President for Medical Affairs Director With Oswego Health: 2001 Since what year in the current position: 2011 Education: Bachelor’s degree from New York University; medical degree from Upstate Medical University; surgery internship and residency: Howard University. Career Highlights: Having served as both chief of surgery at Oswego Hospital and as president of the Oswego Hospital medical staff; being named vice president for medical affairs. Current afﬁliations: American College of Surgeons, American Medical Association and Association of Women Surgeons. ■ How many hours do you work on an average week? 60 to 70 ■ What are the most rewarding parts of your job? Taking care of brE. surgery patients. ■ What are the things you’re most proud about your organization? The commitment of the entire Oswego Health’s staff to the quality measures which improve the care of our patients.

Ann C. Gilpin President and Chief Executive Ofﬁcer, Oswego Health

With Oswego Health since? January 2007 Since what year in the current position: January 2007 Education: Bachelor of Science degree in nursing from D’Youville College and a Master of Science degree in health care management from Marymount University Career Highlights: Oswego Health’s successful recruitment of 16 new physicians in 2012 that represent specialties

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needed in the community; the opening of both the Fulton Medical Center and the Central Square Medical Center; the collaboration between Oswego Health, the Northern Oswego County Health Services Inc., (NOCHSI) and Oswego County Opportunities (OCO). The collaboration was awarded an $8.34 million HEAL grant to enhance primary care services for the residents of Oswego County; installation of computerized physician order entry (CPOE). Through this initiative, Oswego Hospital aligned with other providers across the country to computerize its medical records, making them portable. Current afﬁliations: Serves as a board member of Operation Oswego County Inc., HealtheConnections, Iroquois Healthcare Alliance Association, United Iroquois Shared Services (board member and treasurer), CenterState CEO, and Central New York Area Health Education Center. Also a member of the advisory board for SUNY Oswego MBA program in health services administration, NYS Partnership for Patients Culture and Leadership Work Group, Oswego County Child Protective Advisory Council, American College of Healthcare Executives, and Zonta Club. ■ How many hours do you work on an average week? As many as necessary to fulﬁll the needs of the position and the community. ■ What are the most rewarding parts of your job? Leading a healthcare system that is meeting the healthcare needs of the community with dedicated physicians and staff, along with a committed board of directors. In addition, being able to offer state-of-the-art facilities and excellent healthcare services and programs. ■ What are the things you’re most proud about your organization? I am most proud of our many physicians and staff members that work each and every day to ensure Oswego Health provides high quality healthcare. ■ What do you do for fun? Spending time with my husband, sons and granddaughter.

Arthur Vercillo Regional President, Excellus BlueCross BlueShield With Excellus since: 2004 In the current position since: 2009 Education: Surgical resident, St. Francis Hospital and Medical Center; University of Connecticut School of Medicine; surgical research fellow, Brigham and Women’s Hospital, Harvard University; Doctor of Medicine, SUNY Health Science Center; Bachelor of Science, Syracuse University. Career Highlights: Joined Excellus BlueCross BlueShield as a medical director in 2004 and was promoted to vice president and chief medical officer of the Central New York and Utica regions in 2006. He was named regional president in 2009. A practicing surgeon, Vercillo is an assistant professor of general surgery and otolaryngology at SUNY Upstate Medical University in Syracuse, and an attending surgeon at St. Joseph’s Hospital Center in Syracuse. Current Affiliations: Board-certified by the

American Board of Surgery; fellow of the American College of Surgeons; past president of the Onondaga County Medical Society. ■ How many hours do you work on an average week? 60 hours, including surgery practice. ■ What are the most rewarding parts of your job? Working with 950 local employees to provide affordable, comprehensive health insurance to our community is extremely rewarding. Our senior leadership and board members are caring and capable and I never tire of working with them. ■ What are the things you’re most proud of about your organization? I am proud that our company remains committed to remaining nonproﬁt. We embrace major input from local business leaders and the provider community on our board and all relevant committees. We work tirelessly to make our products as affordable to as many as possible. ■ What do you do for fun? I enjoy hiking the Adirondack Mountains with my wife, Melissa, and playing tennis with my fellow physician friends. ■ Tell us something that most people do not know about you. I used to surf all over the world. I still keep a surfboard in my basement, just in case.

Basil J. Ariglio President and Chief Executive Officer, Rome Memorial Hospital With Rome Memorial Hospital since? 1992 Since what year in the current position: 2011 Education: Bachelor’s degree in accounting from LeMoyne College; master’s degree in healthcare administration from New School University. Career Highlights: Joined the hospital as its chief financial officer in 1992, when the facility was city-owned, and was instrumental in facilitating its privatization in 1995. Over the years, assumed greater responsibility for the hospital’s operations and was promoted to senior vice president and chief operating officer in 2005. Became president and chief executive officer in January 2011. Current affiliations: Member of the American College of Healthcare Executives; chairman of the United Iroquois Shared Services; treasurer of the Iroquois Healthcare Alliance; member of Central New York Area Health Education Center Regional Advisory Council;

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secretary of Rome Industrial Development Corp.; member of the Syracuse Diocese Catholic School Finance Council; member of Rome Lions Club. ■ How many hours do you work on an average week? 50-55 hours. ■ What are the most rewarding parts of your job? I love the people I work with, visiting with patients in the hospital to see how their stay is going, and the fact that every day brings a new challenge. I view my job as being part of the team and I strive to do that job to the best of my ability each and every day. ■ What are the things you’re most proud about your organization? That’s a tough question because there are many things that make me proud of the hospital. We have a talented team of physicians, nurses, ancillary and support staff that are devoted to providing exceptional care to our community. We’ve invested in the facility so that the community can be proud of our organization. We’re a major economic driver in the city of Rome with more than 1,000 employees. Our employees willingly give back to the community and I feel we’re truly a vital part of what makes Rome a great place to live. ■ What do you do for fun? I come from a large family and anything that I can do to spend time with my family is important to me. I love to golf although I don’t do that as much as I’d like. I’m a huge sports fan so I will watch just about any sport on TV or in person. ■ Tell us one thing about you that people may not know: I’m a political junky. I love the ever changing dynamics of our political environment.

Brian R. Mitteer President and Chief Executive Officer, Cortland Regional Center With Cortland Regional Center since? 2004 Since what year in the current position: 2004 Education: Bachelor of Science degree in economics from Cornell University and a Master of Science degree in health care administration from Russell Sage University. Career Highlights: Twenty five years as a hospital chief executive officer in Walton, near Binghamton; Sault Ste. Marie, Mich; and Brattleboro, Vt. The past seven years have been very rewarding working with a very talented team at Cortland Regional Medical Center. Current affiliations: Fellow in the Ameri-

can College of Healthcare Executives having served as a member of the board of regents and on the National Nominating Committee. Past president of the Cortland Rotary Club. Serves on the board of the Seven Valleys Health Coalition. ■ How many hours do you work on an average week? 50-60 hours. ■ What are the most rewarding parts of your job? Working with an enthusiastic, caring staff who are committed to providing high quality care to our patients. ■ What are the things you’re most proud about your organization? The quality of our medical staff and hospital staff, support of our volunteers and the support from our community. ■ What do you do for fun? Own and show registered Haﬂinger horses. ■ Tell us one thing about you that people may not know: I have shown the National Grand Champion and Best of Show Horses at recent American Haﬂinger Registry National Shows.

Carlos R. Ortiz Senior Vice President of Medical Services, Thompson Health With Thompson Health since? March 2006 Since what year in the current position: 2006 Education: Bachelors of Science degree from the University of Puerto Rico; medical degree from University of Puerto Rico Medical School; internal medicine residency at the University of Rochester Medical Center; pulmonary fellowship at the University of Rochester Medical Center; Masters of Science degree in business administration from the William E. Simon Graduate School of Business at the University of Rochester. Career Highlights: Prior to being named Thompson Health’s senior vice president of medical services and the medical director of its hospital, F.F. Thompson Hospital, worked clinically at the Highland Hospital Pulmonary and Critical Care Unit, serving as the comedical director of the Mary M. Parkes Asthma Center from 2000 to 2004. During tenure at The Genesee Hospital, served as chairman of the department of medicine, head of the pulmonary and critical division, medical director of the intensive care unit and president of the medical staff. Current Afﬁliations: Fellow of the

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American College of Chest Physicians; chairman of the Rochester Region Hospital Association (RRHA) Medical Directors; board member of the Greater Rochester Area Health Foundation; board member of the Greater Rochester Regional Health Information Organization; board member of Finger Lakes Health Systems Agency; member of the Monroe County Medical Society Communitywide Quality Collaborative; member of MVP’s W.ern Region Physician’s Advisory Committee; and medical coordinator for F.F. Thompson Rural Physician Assistant MS student multispecialty rotation from SUNY Syracuse. ■ How many hours do you work on an average week? 50 to 60 hours ■ What are the most rewarding parts of your job? I am able to work with different medical providers to improve the overall heath and healthcare delivery for better medical outcomes of our patients. ■ What are the things you’re most proud about your organization? We have patient-centered care and a culture of safety that has the strong backing of our board of directors and the executive team. ■ What do you do for fun? I enjoy golﬁng with my son, spending time on Canandaigua Lake, skiing, traveling with my wife and spending time together with our granddaughter. ■ Tell us one thing about you that people may not know. I’m originally from Puerto Rico and at the age of 10 came to Rochester for a few years and returned to Puerto Rico to ﬁnish my high school, college and medical school education prior to training at Strong Memorial Hospital and then becoming a fulltime faculty member of the University of Rochester School of Medicine. I currently hold a clinical professor of medicine appointment.

Cynthia Chandler Chief Executive Ofﬁcer, Hospice of Central New York With the Hospice of CNY since: 2001 Since what year in the current position: 2009 Education: Nursing diploma, Crouse Hospital School of Nursing; bachelor’s degree in nursing from SUNY Institute of Technology at Utica/Rome; master’s degree in nursing, Syracuse

University. Career Highlights: More than 35 years serving the Central New York community as a healthcare professional. Recipient of Nursing Excellence award from Central Counties Professional Nurses Association. Achieving certification in hospice and palliative care nursing. Becoming CEO of Hospice of CNY. Current affiliations: Member of Upstate New York Hospice Alliance; Hospice and Palliative Care Nurses Association; Hospice and Palliative Care Association of CNY; Long Term Care Executive Council; VNA Homecare Professional Advisory; Onondaga County Long Term Care Council. ■ How many hours do you work on an average week? 40 - 60 ■ What are the most rewarding parts of your job? Hearing from patients and families how much they gained from the help received from Hospice of CNY staff. Many times they say that they could not have managed without the hospice team. ■ What are the things you’re most proud about your organization? The accomplishments of a high quality, dedicated staff everyone pulling together to make the lives of patients and families better. There is a strong sense of team at hospice. ■ What do you do for fun? Gardening, reading, biking, walking, golfing, hanging with the dog, refinishing furniture.

Daniel L. Kopp Senior Vice President and Chief Medical Officer, Faxton St. Luke’s Healthcare Education: Graduate of the University of Alabama School of Medicine in Birmingham, Ala. He received his Bachelor of Science and Officer Commission from the United States Military Academy at W. Point. Board-certified family physician with more than 20 years of clinical practice experience. Career Highlights: As senior vice president and chief medical officer, responsible for the medical staff office, including all credentialing and privileging of medical staff members, the physician support services office, to include recruitment of medical staff and allied medical staff members and strengthening of physician relations, the Dental

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Health Center, and the medical library. Full involvement in the quality of medical care delivered as well as responsibility for driving quality and safety initiatives throughout Faxton St. Luke’s Healthcare. Previously served as vice president of medical affairs, patient care division at NorthE. Health in Albany.

Dianne Cooney Miner Founding Dean, Wegmans School of Nursing at St. John Fisher College With Wegmans School of Nursing since? 2003 In current position since: 2006 Education: Bachelor’s degree with honors in nursing from Syracuse University; master’s degree in nursing (clinical nurse specialist and administration) from Binghamton University; Doctor of Philosophy degree in nursing from Adelphi University. Career Highlights: Instrumental in securing an $8 million gift from the late Robert Wegman for the creation of the Wegmans School of Nursing; 2012 Fellow of the American Academy of Nursing. Current afﬁliations: NYS Board for Nursing; site evaluator for the Commission on Collegiate Nursing Education (CCNE); visiting professor at Waterford Institute of Technology, division of nursing; member of Thompson Health board of trustees; member of the Rochester City School District health advisory committee; member of the board of the Children’s Agenda; founding member NYS Nursing Workforce Institute, Monroe Community College Nursing Advisory Council. Member of the board of directors, St. Joseph’s Neighborhood Health Center; co-chairwoman at Finger Lakes Health Systems Agency High Blood Pressure Community Engagement group. ■ How many hours do you work in an average week? 60. ■ What are the most rewarding parts of your job? Student engagement. ■ What are the things you’re most proud about your organization? The school itself, the faculty, and the quality of our students and our outcomes. ■ What do you do for fun? Kayak, quilt, hike. ■ Tell us one thing about you that people may not know. I study Japanese ﬂower arranging and make antique reproduc-

tion dolls.

Elizabeth Wood Regional Director Medical Assisting / Medical Administrative Assistant Program, Bryant and Stratton With Bryant Stratton since? November 2012 Since what year in the current position: November 2012 Education: Registered nurse degree, Crouse Hospital Nursing School; bachelor’s degree, Columbia College; master’s degree in business administration, Columbia College. Career Highlights: Critical care registered nurse; registered vascular technologist serving as the technical director at Upstate University Hospital; independent consultant in vascular technology; executive director, Endoscopic Procedure Center in Syracuse. Current afﬁliations: Sigma Beta Delta International Honor Society for Business Management and Administration; Society For Vascular Ultrasound. ■ How many hours do you work on an average week? 50. ■ What are the most rewarding parts of your job? The pride shown by the students as they succeed. ■ What are the things you’re most proud about your organization? The enthusiasm and commitment of the staff toward the student’s success and the individual attention given to each and every student. ■ What do you do for fun? I love to read, spend time with family and friends, and travel. ■ Tell us one thing about you that people may not know: I have never eaten a steak in my life.

Eve Van de Wal Regional President, Utica region Excellus BlueCross BlueShield With Excellus since: 1998 In the current position: 2008 Education: MBA, SUNY Institute of Technology; master’s in health service management, SUNY Institute of Technology; bachelor’s degree in nursing, SUNY Brockport. Career highlights: Prior to becoming regional president, served the com-

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pany in a number of management roles. Prior to joining Excellus BCBS, Van de Wal enjoyed a successful career in nursing, specializing in critical care and cardiac care. Current afﬁliations: Board of directors for the Northern Area Health Education Center; the United Way of Herkimer and Greater Utica, Mohawk Valley Economic Development Growth Enterprises Corporation (EDGE); the Community Foundation of Oneida and Herkimer Counties; advisory board of health planning committee of HealtheConnections (the Regional Health Information Organization of Central New York); steering committee member of Community Health Assessment of Madison County Health Department. Also, serves on the Utica College Risk Management Insurance advisory committee and is an active member of the Utica Rotary. ■ How many hours a week do you work in an average week? 50-60 hours. ■ What are the most rewarding parts of your job? Having the opportunity to work along side a group of dedicated employees who take pride in what they do with the goal of improving the quality of life for our members in the communities where we live and work. It is also a privilege to serve in a leadership role in the healthcare industry and having the opportunity to collaborate with key stakeholders, including doctors, hospitals, employers, educators, legislators and consumers for the betterment of our communities. ■ What are the things you are most proud of about your organization? Our commitment to being a not-for-proﬁt insurer and our commitment to localism, with a goal of providing access to affordable, effective health care to all segments of our communities. ■ What do you do for fun? Spend time with family and friends, cook, shop, and snowshoe. ■ Tell us something that most people do not know about you? As a teenager I competed and medaled in the AAU Junior Olympics for swimming.

Frank Dubeck Chief Medical Ofﬁcer for Medical Policy and Clinical Editing Excellus BlueCross BlueShield With Excellus since: 1999 In the current position since: 2006 Education: Bachelor of Science in chemical engineering, Cornell University; doctor of medicine, Georgetown University; internal medicine residency,

University of Pittsburgh, Presbyterian Hospital. Career highlights: Prior to joining Excellus BCBS, Dubeck practiced internal medicine and geriatrics at the Slocum-Dickson Medical Group, New Hartford. He came to Utica in 1985 after leaving the U.S. Air Force as a major and chief of medicine at Ehrling Bergquist Regional Hospital, Offutt Air Force Base, Omaha, Nebraska. Current affiliations: Fellow of the American College of Physicians; lifetime member of the American College of Physician Executives; trustee of the Central New York Academy of Medicine; member of the state and county medical societies; and member of the Editorial Panel of the American Medical Association’s Current Procedural Terminology Codebook. ■ How many hours do you work in an average week? 55 hours. ■ What are the most rewarding parts of your job? Working to control health care costs so more people can afford coverage through technology assessment; helping people through the complicated world of insurance coverage and benefits in the appeals process; and helping providers to submit claims so they process quickly through proper coding. ■ What are the things you’re most proud of about your organization? Excellus BlueCross BlueShield’s commitment to its community as a not for profit health plan, not only in providing access to quality healthcare but also by encouraging employees to volunteer and give back to the community through their time, treasure, and talents. ■ What do you do for fun? I enjoy skiing on water, be it frozen or liquid, winter or summer. As well as boating and gardening. ■ Tell us something that most people do not know about you. I developed my first diagnostic skills driving a tow truck on the Garden State Parkway in New Jersey, responding to disabled motorists. Check for air, gas and spark. If that didn’t work, hook ‘em up. Cars were much simpler then.

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2013 CNY’s Healthcare Guide - 17

Education: Master’s degree in public administration (MPA) with a concentration in health administration from New York University (January 1981); bachelor’s degree in health education from the SUNY Cortland

(May 1976). Career Highlights: Entered the VA system in July 1978 as a safety specialist at VAMC Brooklyn. Progressed through positions of increasing complexity and responsibility at VA central office and Washington VA Medical Center in Washington DC, and then at VA medical centers in Baltimore, Maryland, Lyons and New Jersey. Prior to moving to Syracuse in 2000, he worked as acting medical center director and associate director at VA Center in Providence, Rhode Island. Current Affiliations: Member of the University Hill Corporation Board in Syracuse; president and treasurer of the Healthcare Executive Group of Rhode Island; member of the Senior Health Care Executive Society of NJ (a group made up of the chief operating officers of medical centers throughout the state); member of the DC Hospital Association Planning Committee; chairperson of an advisory committee to the Group Health Association HMO in Washington, DC. Also teaches as a part-time professor at the University of Maryland in its health care management program. He is a fellow of the American College of Health Care Executives.

John Galati President and Chief Executive Ofﬁcer, Clifton Springs Hospital & Clinic With Clifton Springs Hospital since? 1995 In current position since: 1995 Education: Bachelor’s degree in psychology, Ohio University; master’s degree in health services administration, SUNY Stony Brook; licensed New York state nursing home administrator. Career Highlights: More than 35 years of senior health care management experience in acute and long term care public and private settings; New Yok state licensed nursing home administrator; ofﬁcer US Army Medical Service Corp;

Fellow American College of Healthcare executives; member of New York Association of Long Term Care Administrators. Current Afﬁliations: Board of directors at Clifton Springs Hospital & Clinic Foundation; Seneca Waterways Council BSA; Rochester Regional Healthcare Association; Seagate Alliance LLC; Clifton Springs Chamber of Commerce; Clifton Springs Rotary Club (past president and Paul Harris fellow). ■ How many hours do you work in an average week: 55 to 60. ■ Most rewarding parts of the job: Having very pleased patients and customers as well as nursing home residents that truly call our nursing home their home. ■ What are the things you are most proud of about your organization? Our reputation, on a regional and national level, for quality, customer satisfaction and value; the respect for others that is integral to our organization’s culture; the dedication of our physicians, staff, employees and volunteers that always place the patient ﬁrst. ■ What do you do for fun: Spending time with family, grandchildren and the outdoors.

John McCabe Chief Executive Ofﬁcer, Upstate University Hospital With University Hospital since? 1987 Since what year in the current position: 2009 Education: Medical degree for Upstate Medical University. Career Highlights: Been named one of the nation’s top 100 physician leaders of hospitals and health systems, by Becker’s Hospital Review. It’s the third time McCabe has been recognized by Becker’s in the past 18 months. In 2011 oversaw Upstate’s acquisition of Community General Hospital, creating the largest hospital in Syracuse. Also provided leadership for the launch in 2012 of an electronic medical record system that enables Upstate’s outpatients to access their medical records through their smart phones, tablets and home computers. In recent years, Upstate has been honored numerous times for its quality, including its second consecutive Gold Plus award for stroke care; Health Grades designations for various services, including bariatric surgery, neurosurgery, neurosciences, stroke

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care; designation as an Accredited Chest Pain Center; and recipient of the Excellus BlueCross BlueShield Hospital Performance Incentive Program. Upstate is the only hospital in the Syracuse metro region to be named to U.S. News & World Report 2011-2012 Best Hospital rankings. U.S. News also recognized Upstate for its care in various specialty areas, including kidney disorders, urology and cancer. Other highlights include the development of an emergency medicine residency training program, overseeing the opening and transition of patients into the Upstate University Hospital’s E. Tower and Upstate Golisano Children’s Hospital, the development and opening of a mass casualty unit and upgraded inﬁrmary at the New York State Fairgrounds, the development of an emergency medicine simulation center for training medical residents and the expansion of the hospital’s emergency room.

Judith Setla Medical Director, Hospice of Central New York With the Hospice of CNY since: 2001 Since what year in the current position: 2002 Education: Bachelor’s degree in chemistry, Wayne State University, Detroit; Combined medical and master of public health degrees from Wayne State University and University of Michigan respectively, 1979-83; internal medicine residency, 1983-86, Wayne State University. Career Highlights: Recipient of several teaching awards, Pharmaceutical Excellence Award, and special award from Hospice of Central New York staff. Current afﬁliations: Associate professor of medicine, Upstate Medical University. ■ How many hours do you work on an average week? 35 plus on-call hours ■ What are the most rewarding parts of your job? Hearing from a hospice nurse that one of our symptom management interventions worked well. ■ What are the things you’re most proud about your organization? The complete dedication of hospice staff to the comfort and support of seriously ill patients and their families. The staff is enormously dedicated, constantly

learning, and quite creative. Because of this, we can care for each individual in unique and customized ways impossible in the traditional medical system. ■ What do you do for fun? “Granola” type stuff: hiking, ﬁshing, kayaking, snowshoeing, etc. ■ Tell us one thing about you that people may not know. I used to do repair and maintenance on my car when in college. It was a tiny Honda Civic and no one in Detroit had metric tools and many shops just refused to work on foreign cars. So I got a Chilton repair manual and did my own tune ups, oil changes, points and plugs, etc. I liked repairing mechanical things. Unlike humans, if you work hard enough on the problem, you can understand and eventually repair it. Hearing a dead car start up is a real treat.

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Kathryn H. Ruscitto President and Chief Executive Officer, Joseph’s Hospital Health Center With St. Joseph’s Hospital Health Center since? 2001 Since what year in the current position: 2011 Education: Bachelor’s in political science and economics from Le Moyne College; master’s in public administration from Syracuse University’s Maxwell School; doctorate in humane letters from LeMoyne College. Career Highlights: Onondaga County, administrator, human services; Loretto, executive vice president; St. Joseph’s Hospital, executive vice president; St. Joseph’s Hospital, president and chief executive officer. Current affiliations: Member of the Healthcare Association of New York State; Catholic Health Association; Iroquois Healthcare; HANYS; CenterState CEO; Knights & Dames of Malta; Federal Association, Washington, D.C. ■ How many hours do you work on an average week? I don’t count. I am committed to my organization and family and do my best to balance both. ■ What are the most rewarding parts of your job? The passionate physicians and employees with whom I work are the most rewarding parts of my job. ■ What are the things you’re most proud about your organization? Our history and commitment to patients, especially the underserved. ■ What do you do for fun? Hike in the Adirondacks and gardening.

2013 CNY’s Healthcare Guide - 19

■ Tell us one thing about you that people may not know: I love technology and innovation.

Lisa Mancini Inpatient Service Director, Syracuse Behavioral Health With SBH since: March 2004 Since what year in the current position: April 2011 Education: Bachelor’s degree in psychology and public justice from SUNY Oswego; master’s degree in social work from Syracuse University. Career Highlights: Had the opportunity to be a part of the startup of several new, innovative programs at SBH, including Hickory House, a permanent housing program for individuals with co-occurring substance use and mental health disorders, and the KEES (Keys to Employment and Economic Stability) program, a permanent housing program for individuals with disabilities, focusing on enhancing patients education and pursuing career goals. Have most recently been a part of an expansion project to combine inpatient rehabilitation services and withdrawal and stabilization services to create a comprehensive inpatient program, The Willows, which can meet the needs of patients requiring medically supervised or medically monitored detoxiﬁcation as well as inpatient rehabilitation. This continuum of care allows SBH to provide increased services in a newly renovated facility, enhancing the quality of care for all patients. Current afﬁliations: I am a NYS CASAC (credentialed alcohol and substance abuse counselor) as well as a LMSW (licensed master social worker). ■ How many hours do you work on an average week? 45-50. ■ What are the most rewarding parts of your job? The most rewarding part of my job is overseeing the provision of quality substance use disorder treatment, based on evidenced based practices, and providing patients with a safe, therapeutic environment to gain the skills and knowledge to recover. ■ What are the things you’re most proud about your organization? I am very proud that SBH is always looking to grow in a direction that meets the needs of the community and patients that we serve. We are always looking for ways to improve the services that we currently

20 - 2013 CNY’s Healthcare Guide

offer or add new services if appropriate. SBH has grown tremendously since I started in 2004 and continues to grow each year. ■ What do you do for fun? My husband and I like to do outdoor activities such as camping, hiking and canoeing. We also have two dogs that we love to spend time with. ■ Tell us one thing about you that people may not know: I’d rather be on a picnic with family in the Adirondacks than in a restaurant in a big city (although I’d enjoy both).

M. Kate Rolf President and Chief Executive Officer, VNA Homecare With VNA since: 2011 Since what year in the current position: 2011 Education: Holds nursing home administrator license; is a certified home care executive; and holds an advanced graduate certificate in gerontology and a Development Dimensions International Facilitator certification. Masters of Business Administration degree in technology management and Masters of Science in health services administration, both from SUNY Institute of Technology at Utica/Rome. Career Highlights: More than 16 years of leadership experience in home care. President and chief executive officer of VNA Homecare, a home and community-based, integrated system that includes the Visiting Nurse Association of Central New York, CCH Home Care & Palliative Services, Independent Health Care Services, and the VNA Foundation of Central New York. Over the past year, restructured the organizations and pioneered the development of a managed long term care plan, VNA Homecare Options, which is expected to begin serving the community in early 2013. Served as executive director of Home Care Services of Faxton-St. Luke’s Healthcare in Utica, where she oversaw the home care service line, which includes a certified home health agency with a long term home health care program (Visiting Nurse of Utica and Oneida County), a licensed home care services agency with durable medical equipment (Mohawk Valley Home Care), and a managed long term care plan (Senior Network Health). Spearheaded the development and submission of a

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2013 CNY’s Healthcare Guide - 21

$31.3 million HEAL grant. Has extensive experience in long term care services. Recipient of countless awards and accolades, including the Accent on Excellence Outstanding Leader Under 40 in Mohawk Valley, Leadership Mohawk Valley’s Follow the Leader award as well as a program graduate and class representative of Leadership Mohawk Valley. Current affiliations: Currently serves on the board of directors of the Home Care Association of New York State (HCANY) where she has been appointed to its executive and policy committees. Appointed to the Medicaid redesign team’s managed long term care implementation and waiver redesign work group that examined New York state’s policies regarding mandatory enrollment of dually eligible individuals in need of long term care services into care coordination models. Also serves as a board member for the New York Association of Homes and Services for the Aging (NYAHSA) where she is also a cabinet member for home care and community services, and PACE/ Managed Long Term Care Plans, Long Term Care Executive Council, Selective Service, and the Rome Girls Softball League. Also serves on the professional advisory board for the Rome Area Chamber of Commerce. Previously served on the licensed agency professional advisory committee for the Oneida County Department of Health and is also affiliated with the National Association for Home Care & Hospice and the New York State Association of Long Term Care Administrators. ■ What are the most rewarding parts of your job? Knowing that I work with a wonderful team that provide residents in our community with the ability to come home and receive the care they need to safely remain at home. It’s so rewarding to hear great stories on how our organization has impacted the lives of our patients and made it possible for them to get better at home instead of remaining in a hospital or other inpatient facility, or how grateful a family member or caregiver is to have the support they need to keep their loved one at home. It is wonderful to see firsthand the positive effect we have had on the lives of neighbors within our community. ■ What are the things you’re most proud about your organization? We have a long, rich history of providing high quality home care services to the community, and the commitment of our staff to make a difference in the lives of each and every patient is what I am always

the most proud of. They also understand that the healthcare needs of the community are changing. Their positivity coupled with their open-minded, progressive thinking enables us to deliver what the community needs. Working among the most compassionate and dedicated caregivers this community has to offer is a real honor. ■ What do you do for fun? When I am not watching my children participate in various sports and activities, I love to snowmobile with my husband, children and friends during the wonderful Central New York winters. We are all hoping that unlike last winter, we are blessed with an abundance of snow.

The dedication and commitment to the mind, body and spirit of people is exemplary. I have an outstanding leadership team and I work with a group of physicians and staff that is the most skilled and compassionate on the planet. ■ What do you do for fun? I love to hang out with my family. I run, read and play tennis. I also have a busy part-time private practice of reiki and hypnotherapy. ■ Tell us one thing about you that people may not know: I am the author of “Building the Team from the Inside-Out; A Multi-dimensional View of Leadership.”

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Chief Executive Officer, Hematology-Oncology Associates of CNY With HOACNY since? 2002 Since what year in the current position: 2002 Education: Bachelor of Science from Albany College of Pharmacy; Master of Science from Upstate Medical University; and Doctor of Divinity from the American Institute of Holistic Theology. Career Highlights: 2002 to present: chief executive officer at Hematology-Oncology Associates of CNY; 2000 to 2002: senior vice president, primary care services, Crouse and Community General hospitals; 1996 to 2000: corporate vice president for ambulatory care services, Crouse Hospital; 1990 to 1996: administrator, North Medical Family Physicians and North Medical Urgent Care; 1989 to 1990: laboratory manager at North Medical Laboratory Services; 1984 to 1988: microbiology section head, Community General Hospital. Current Affiliations: President, Hospice of Central New York; president, Cancer Connects; member of board of directors of the following organizations: Syracuse Home, McHarrie Towne and Multiple Sclerosis Resources of CNY. ■ How many hours do you work in an average week? 45 to 55. ■ What are the most rewarding parts of your job? Having the opportunity to make a difference and touch the lives of our employees and patients. ■ What are the things you’re most proud about your organization? HematologyOncology Associates is one of the most extraordinary medical practices I have ever been exposed to in my career.

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Chief Adminstrative Officer, Upstate University Hospital, Community Campus With Upstate University since: 2010 Since what year in current position: 2011 Career Highlights: Serves as chief administrative officer for Upstate University Hospital’s Community Campus, formerly Community General Hospital. Served as director of operations in the Upstate University’s College of Medicine and headed transition efforts between Upstate University Hospital and Community General Hospital (CGH). Prior to joining the college, Price was a national consultant for Wellspring Management Services where she traveled to distressed hospitals to turn them around. Since 2006, she has served in the following capacities: strategic planning, W. Penn Allegheny Health System; project management, North Memorial Health Care System, Minneapolis; interim chief financial officer at Doctors Medical Center San Pablo, Calif; interim director of finance at DeKalb Regional Health Care System, Atlanta; and interim management at Christ Hospital, Jersey City. Prior to that she worked at Crouse Hospital and helped to guide it through chapter 11 bankruptcy. Most recent honor is being selected as a 40 under Forty winner, which recognizes 40 Central New Yorkers under the age of 40 who thrive on active community involvement and appreciate the importance of their role in advancing public good.

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Michael L. Ogden President and Chief Executive Officer, Little Falls Hospital With Little Falls Hosital since: June 2009 Since what year in the current position: June 2099 Education: Undergraduate degree from SUNYIT Career Highlights: Appointment as president and chief executive officer at Little Falls Hospital. Current affiliations: Member and past board chairman of Central New York Area Health Education Center (CNYAHEC), Herkimer HealthNet Executive Committee. ■ How many hours do you work on an average week? As required by the demands of the position, but generally 50-60 hours per week. ■ What are the most rewarding parts of your job? Building relationships with the patients and staff and by making a difference. ■ What are the things you’re most proud about your organization? The commitment by our staff to provide genuine compassion and excellent care in all patient and family encounters. ■ What do you do for fun? Hunting, fishing, golf, racquetball, SU basketball, and riding my motorcycle. ■ Tell us one thing about you that people may not know: I am a fan of NASCAR and local auto racing.

Michael R. O’Leary CEO of Laboratory Alliance of Central New York With Lab Alliance since: January 1998 (when the company was founded) In the current position since: December 2007. Education: Medical degree from SUNY Upstate Medical University, Syracuse; internship at Henry Ford Hospital in Detroit, Mich.; residency in pathology at SUNY Upstate Medical University; fellowship in surgical pathology and cytology at Henry Ford Hospital. Career highlights: Gubernatorial appointee to the Upstate Medical University Council, 2004-2009; chancellor of the State University of New York appointee to the advisory council for

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the Commission on Higher Education in New York State, 2007; president of the Association of College Trustees of the State University of New York, 2006 to 2008; New York State Senatorial appointee to the Commission on Healthcare Facilities in the 21st Century, 2006; member of the National Pathologists Advisory Council of The Joint Commission, 2004-2009; certified medical review officer for industrial drug testing. Current Affiliations: Clinical associate professor, department of pathology at SUNY Upstate Medical University; member, board of directors, United Way of Central New York. ■ How many hours do you work on an average week? 50-plus. ■ What are the most rewarding parts of your job? Working with so many consummate professionals in our organization. ■ What are the things you’re most proud of about your organization? We provide laboratory services to a region of more than 1 million people including patients from the 15 counties surrounding Onondaga County. We have grown from 240 employees in 1998 to more than 430 currently. Also, we have been recognized as the No. 1 laboratory in Central New York for five consecutive years. ■ What do you do for fun? International travel.

Michael F. Stapleton, Jr. President and Chief Executive Officer, Thompson Health With Thompson Health since? March 2011 Since what year in the current position: July 1, 2012 Education: Master of Science degree in healthcare system leadership, University of Rochester; Bachelor of Science degree in nursing from St. John Fisher College; Bachelor of Arts in Psychology from SUNY Oswego. Career Highlights: Prior to being named Thompson Health’s President and chief executive officer, was executive vice president of Thompson Health and chief operating officer of F.F. Thompson Hospital. Previous leadership roles included being chief executive officer of Lakeside Health System (LHS) and president of Lakeside Memorial

Hospital in Brockport, as well as chief operation officer, chief nursing officer and vice president of patient care services at LHS. Prior to that, worked more than 13 years at the University of Rochester Medical Center in various capacities, including as nurse manager of both the Kessler Family Burn/ Trauma ICU and the adult emergency department. Current Affiliations: Healthcare affiliations include American College of Healthcare Executives; American Hospital Association; Healthcare Association of New York State; Rochester Regional Healthcare Association; Finger Lakes Health Systems Agency and board of directors for Seagate Alliance LLC. Community involvement includes serving on boards of directors for Mercy Flight Central, Ontario ARC, United Way of Ontario County and School of the Holy Childhood. ■ How many hours do you work on an average week? 55 to 60 hours. ■ What are the most rewarding parts of your job? It’s such a privilege to come into work every day because you have the potential to make a difference in another human being’s life. ■ What are the things you’re most proud about your organization? Thompson has a top-notch medical staff, a supportive community, excellent facilities and associates who continually demonstrate their commitment to patient care. ■ What do you do for fun? Spend time with my family and coach my kids’ Little League and youth basketball teams. ■ Tell us one thing about you that people may not know. I have seen the Dave Matthews band 30 times.

Paul Kronenberg Chief executive ofﬁcer, Crouse Hospital With Crouse since: 1975 CEO Since: 2004 Education: University of Pennsylvania, SUNY Upstate Medical Center Career Highlights: Outstanding SUNY voluntary faculty award recipient; chief of medicine at Crouse; AOA Medical Honor Society—Outstanding Faculty; Business of the Year Award, Syracuse Chamber of Commerce (2006 and 2012); Employer of Choice Award, CNY Chapter for the Society for Human Resources, Top 100 Performance Leader Hospital; Optimas Award for

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General Excellence from Workforce Magazine (2008); Post Standard Person of Achievement honoree (2010). Current Afﬁliations: University Hill Corp. – chairman; board member of CenterState CEO, Syracuse 20/20, Health Advancement Collaborative of Central New York Board; HANYS’ board of trustees; president and member of the board of directors of the Hospital Executive Council; clinical professor of medicine emeritus — SUNY Upstate. ■ How many hours do you work on an average week? 60-plus hours. ■ What are the most rewarding parts of your job? Watching members of the staff be empowered to make improvements and changes and working up to their abilities. ■ What are the things you are most proud about your organization? Employees are putting the patient ﬁrst and enhancing the hospital experience of our patients with quality care and positive attitudes, and that they would recommend Crouse as a place to work. ■ Hobbies: Exercising, skiing, reading, spending time with grandchildren ■ One thing you may not know: I’m an excellent pinball player.

Richard H. Ketcham President and Chief Executive Officer, St. Elizabeth Medical Center With St. Elizabeth Medical Center since? September 2010 Since what year in the current position: September 2010 Education: Bachelor’s degree from the University of Rochester, 1976, a master’s degree in business administration from Cornell University, 1978 Career Highlights: President and chief executive officer at Brooks Memorial Hospital from 1986 to 2009. Current affiliations: Healthcare Association of NYS; Iroquois Healthcare Association. ■ How many hours do you work on an average week? 50-60 ■ What are the most rewarding parts of your job? Working with the medical staff, the employees, the board of trustees and the volunteers to provide quality medical care as well as a wide range of educational opportunities for our community. ■ What are the things you’re most proud about your organization? Quality patient care; caring for the underserved; and

good employer and community citizen. ■ What do you do for fun? Golf, ski ■ Tell us one thing about you that people may not know. I have a 1-year-old grandchild, Julia Grace Warren.

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Renato Mandanas Vice President for Medical Affairs and Hospitalists Program Director for Oswego Health With Oswego Health: 1989 Since what year in the current position: 2008 Education: The University of the Philippines, College of Medicine; interned at the Philippine General Hospital in Manila, Philippines; residency: internal medicine, Mercy Hospital of Buffalo; pulmonary fellowship: Detroit Medical Center. Career Highlights: The implementation of electronic medical records (EMR) and computerized physician order entry (CPOE) at Oswego Health, which improves patient quality and reduces the potential for errors. This computerization also makes patient records more accessible. The successful recruitment of new physicians to the medical staff. Current afﬁliations: American College of Physicians, American College of Chest Physicians and Medical Society of the State of New York. ■ How many hours do you work on an average week? More than 60 hours. ■ What are the most rewarding parts of your job? Working alongside our physicians, nurses and entire staff to provide our patients exceptional healthcare services. ■ What are the things you’re most proud about your organization? Oswego Health’s continued expansion of its high quality health services to new areas of Oswego County. In 2012 we opened the Central Square Medical Center, which offers premier outpatient services.

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Robert D. DeMartino President, Advanced Hearing Aid Center With Advanced Hearing since? 2004 Since what year in the current position: 2004 Education: Four years at Alfred State College, 1986-1990; nationally board certiﬁed in hearing instrument sciences, 1991. Current afﬁliations: Member of Hearing Healthcare Alliance.

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■ How many hours do you work on an average week? 40. ■ What are the most rewarding parts of your job? Helping people to hear better and seeing that huge smile on their face when they do. ■ What are the things you’re most proud about your organization? All of the staff at Advanced Hearing Aid Center sincerely care about our clients and their needs, we listen. ■ What do you do for fun? Enjoy classic cars, music, hunting and cycling. ■ Tell us one thing about you that people may not know. That I have been helping people to hear better for 22 years.

Robert Karpman Vice President for Medical Affairs, Cortland Regional Center With Cortland Regional Center: 2009 Since what year in the current position: 2009 Education: Medical degree from the University of Pennsylvania, master’s degree in business administration .from the University of Phoenix.

Career Highlights: More than 20 years healthcare experience in Cortland as an orthopedic surgeon, practice manager, and administrator. Current afﬁliations: American Medical Association; American College of Physician Executives. ■ How many hours do you work on an average week? 50 hours ■ What are the most rewarding parts of your job? My primary function as chief quality ofﬁcer for the medical center. My goal is quite simple: make Cortland Regional Center one of the safest hospitals in America. ■ What are the things you’re most proud about your organization? The highly skilled, compassionate medical staff and hospital staff and their renewed commitment to always providing patients with exceptional care. ■ Tell us one thing about you that people may not know: I relax by painting in my home studio .

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Robert Raffle Executive Director, Masonic Care Community With Masonic Care since: 2004 In the current position since: May 21, 2012 Education: Bachelor of Science degree in health services management from SUNY IT. Career Highlights: Began his career with Sun Bridge Healthcare as an administrator in North Carolina in 1996. In 2002, returned to Central New York as administrator of Stonehenge Nursing Home in Rome. Joined Masonic Care Community in 2004 as the assistant executive director; was promoted in 2009 to associate executive director and in August 2009 assumed the role of interim executive director. As the executive he has initiated a strategic planning process aimed at defining the role of the Masonic Care Community in the 21st century. New emphasis is being placed on fundraising, donations, bequests and streamlining business model to reflect the changing face of health care in New

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York state. Among the ﬁrst major initiatives is a total overhaul of the Masonic Care Community website to include all properties that beneﬁt New York state Masons and non-Masons alike. ■ How many hours do you work on an average week? 60+. ■ What are the most rewarding parts of your job? Knowing we are providing the best possible care to our residents. ■ What are the things you’re most proud about your organization: Our staff. ■ What do you do for fun? Spending time with my wife Amy and three children, playing golf. ■ Tell us one thing about you that people may not know: I am happy to have returned to Central New York to raise my family.

Sandra Sulik Vice President for Medical Affairs, St. Joseph’s Hospital Health Center With St. Joseph’s Hospital Health Center: 1989 Since what year in the current position: 2010 Education: Doctorate of medicine from the University of Virginia, Master of Science in physiology, and a Bachelor

of Science in nursing from Georgetown University. Completed her family practice residency at St. Joseph’s Hospital Health Center. Career Highlights: Professor of family medicine at Upstate Medical Center; editor of “Primary Care Procedures in Women’s Health;” faculty with St. Joseph’s family medicine residency program since 1992; taught the past 20 years in the family medicine residency program with an emphasis on women’s health and obstetrics. Current afﬁliations: Board certiﬁed by the American Board of Family Medicine; professor in the department of family medicine at Upstate Medical Center; associate member, American Congress of Obstetricians and Gynecologists; member at American Academy of Family Physicians, and American Society for Colposcopy and Cervical Pathology. ■ How many hours do you work on an average week? As many as it takes to get the job done and always more than I think. ■ What are the most rewarding parts of

your job? Working with the physicians to improve patient care, and caring for patients and their families and knowing it makes a difference. ■ What are the things you’re most proud about your organization? The compassionate care that is delivered by our staff every day to every patient. ■ What do you do for fun? Play tennis, walk dogs, read, go to the beach, spend time with friends and family. ■ Tell us one thing about you that people may not know: Spending time with my family is one of the most important things in my life and favorite things to do.

Sara Wall Bollinger Executive Director, Health Planning, HealtheConnections Central New York Health Systems Agency With HealtheConnections since: April 2012 In current position since: April 2012 Education: Master’s degree from Colgate University; bachelor’s degree from Alfred University, Abigail

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Allen Alumna Award; associate degree from Cazenovia College, Young Alumna of the Year award. Career Highlights: Executive director of Enable for more than 20 years, providing individualized services for children and adults with disabilities; previously employed by Catholic Charities, Toomey Residential & Community Services and Transitional Living Services of Onondaga County. Recipient of Cerebral Palsy Associations of NYS Professional Leadership Award, and Certificate of Appreciation Award from the NYS Rehabilitation Council. Affiliations: Member at the following organizations: Onondaga County Community Services board; CenterState CEO advisory board and governmental relations committee; and Rotary Club of Syracuse. Former chairwoman at Human Services Leadership Council; (current member of its steering committee) and NYS Rehabilitation Council. Former president at Mental Health Association of Onondaga County (current member) and Central New York Chapter New York Civil Liberties Union; current member. ■ How many hours do you work in an average week? I generally work 40 to 50 hours per week. I keep my work hours flexible so that I can attend my granddaughter’s recital, have lunch with a friend or take my mother to a doctor’s appointment. I work several hours on weekends to make up for time allocated to work/life balance during the week. ■ What are the most rewarding parts of your job? I most enjoy happy customers and clients who find that we have provided them with information, analysis and resources to further their goals and objectives through our consulting services. I also enjoy seeing and developing the professional skills of our staff members. ■ What are the things you are most proud of about your company? I am very impressed by the strategic thinking of the board members of HealtheConnections. They are focused on the future. ■ What do you do for fun? I enjoy walking my dog along the Erie Canal. I love that the canal trail is available all four seasons.

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President and Chief Executive Ofﬁcer, Auburn Community Hospital With Auburn Community Hospital since? 2007 Since what year in the current position:

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2007 Education: Master’s degree in health service administration from The George Washington University, Washington, DC; Bachelor’s degree in finance and economics (with honors) from Stonehill College, North E.on, Mass. Career Highlights: Led Auburn Community Hospital through a financial (bankruptcy) and operational turnaround in the past four years. Special Qualifications: Licensed nursing home administrator, Massachusetts, New York and Pennsylvania; fellow at American College of Healthcare Executives. Current Affiliations: American Hospital Association, regional policy advisory board, January 2012; Donegal Mutual Insurance Company, board of directors, member since 2006; Province Bank, board of directors, member from 200l to 2011; Auburn Blueprint Group, board member since 2007; Auburn Chamber of Commerce, board member from 2007 to 2009; ACHE Regent, South Central Pennsylvania from 1998 to 2002; Hospital Association of Pennsylvania, Council of Small Hospitals, executive committee member, chairman,200l1; Hospital Association of Pennsylvania Council of Long Term Care Providers, chairperson, 1997: Elks Lodge #1054, Officer, Columbia, Pa, Exalted Ruler,2001; Columbia Rotary, member then president, 2001; PEW Foundation Allied Health Professional Task Force, member, 1996; Statewide Health Coordinating Council, member, appointment by Pennsylvania Gov. Robert P. Casey, 1992; Keystone Peer Review Organization Steering Committee, member 1995-1999; Pennsylvania Rural Coalition, co-chairman, board of directors, 1995. ■ What do you do for fun: Family activities, golf and basketball.

Scott H. Perra President and Chief Executive Ofﬁcer, Mohawk Valley Network / Faxton St. Luke’s Healthcare With Faxton since: 1985 Since what year in the current position: 2009 Education: Master of Science in management science from SUNY Binghamton

and a bachelor’s degree in health services management from the SUNY IT in Utica. Was designated a fellow in the American College of Healthcare Executives in 2000. Career Highlights: Joined St. Luke’s-Memorial Hospital Center in 1985 and in 1989 became the organization’s executive vice president and chief operating officer. Remained in that position through the Faxton Hospital and St. Luke’s-Memorial Hospital Center consolidation beginning in November 1998. In 2009 he was appointed president and chief executive officer for Mohawk Valley Network (parent company) and Faxton St. Luke’s Healthcare. Current Affiliations: Member of the board of directors of VHA Empire Metro, Healthcare Association of New York State, and Iroquois Healthcare Association; vice chairman of Mohawk Valley Heart Institute; member of the professional advisory committee for the health services management program at SUNY IT. On the Oneida County School and Business Alliance board of directors; and serves as vice chairman of the Mohawk Valley EDGE board of directors. Other community memberships include the audit and compliance committee for the Community Foundation of Herkimer & Oneida Counties, Inc., and Excellus Utica regional advisory board. He previously served on the ACHE Regents Advisory Council from 2002 to 2008; was chairman of the board of directors for St. Luke’s Home; treasurer of the board of directors for Centrex Clinical Laboratories; member of the board of directors, finance and executive committees for Hospice Care, Inc. and on the Mohawk Valley advisory board for Adirondack Bank and the grants committee of the Community Foundation.

William H. Marx Chief of Staff, VA Medical Center With the Syracuse VA since: April 2006 In the current position since: April 2006 Education: Completed undergraduate training at the University of Missouri-Columbia in 1974. Obtained medical degree from the Kansas City College of Osteopathic Medicine in 1978. Completed general surgery residency from 1978 to 1983 at Letterman Army Medical Center.

Was assigned to Fort Riley, Kansas, from 1983 to 1986, where he served as chief of general surgery. Completed a fellowship in surgical critical care at Letterman Army Medical Center from 1986 to 1987. Remained on active duty until 1989. Career Highlights: In private practice in Utica doing general surgery, trauma, and critical care. Recalled to active duty for Operation Desert Storm for one year. He remained in the U.S. Army Reserves until retirement in 2001. Joined the faculty at Upstate Medical University in 1993. Was the associate director of the trauma service, director of surgical critical care, and surgical clerkship director. He is also a professor of surgery and critical care. Current afﬁliations: Has been involved with the American College of Surgeons as the New York Chapter’s young surgeon, trauma representative, and president. He is now a governor of the American College of Surgeons. Chairman of the New York State Committee on Trauma, and he is now chief of region II for the committee on trauma. Also chairman of the New York State Trauma Advisory Committee. Has been active with the State Trauma Advisory Committee since 1995. He served as chairman of the site survey subcommittee for four years until assuming the chairmanship of New York State Trauma Advisory Committee. Published articles on trauma, laparoscopic surgery, and obesity surgery.

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    

Health in good



CNY’s Healthcare Newspaper available monthly at more than 1,000 locations

2013 CNY’s Healthcare Guide - 29

Hospitals Auburn Community Hospital Address

17 Lansing St. Auburn, NY 13021

General Information 315-255-7011

Website

www.auburnhospital.org

President and CEO Berlucchi Scott

Medical Director

John Riccio, MD

Number of Employees 863

Licensed Physicians 198

Number of Beds 99

Inpatient Visits in 2011 5,935

Outpatient Visits in 2011 158,800

Number of Surgeries in 2011 Not provided

Visits to Emergency Department in 2011 8305

What’s New

■ In response to a trend of decreasing inpatient census, Auburn Community Hospital in July 2012 decreased the number of staffed beds at the hospital. This resulted in a reduction of staff and the closure of the four central nursing units. The hospital’s average daily in-patient census dropped to a level of 75 beds down from its previous average daily census of 85. The hospital, however, is accredited for 99 beds by the New York State Department of Health.

■ Auburn Community Hospital joined the ranks of a select group in 2012. It received $1.7 million in federal stimulus funds for its investments in technology designed to improve patient safety and increase efficiency. It is among the first 10 percent of hospitals in the United States to receive these federal stimulus funds. The funds are through of the American Recovery and Reinvestment Act (ARRA) that provides incentives to hospitals and healthcare providers that become meaningful users of certified electronic health records.

Accolades

■ The hospital won the Time-ToBuild Award for the Stardust Birthing Center. ■ Its website was rated second best in Central New York by In Good Health, CNY’s Healthcare Newspaper. ■ Finger Lakes Center for Living was named No. 1 best nursing home/ assisted living facility in the region. ■ Bariatrics Surgery Center of Excellence has been accredited by the American Society for Metabolic and Bariatric Surgery, ASMBS.

Main Services

Emergency care; intensive care; coronary care; seven sites for laboratory services; maternity; pediatrics; psychiatric service; orthopedics; pathology services; respiratory and physical therapy; radiology; inpatient and outpatient surgery; wound treatment; cardiac rehabilitation, cardio-vascular services, bariatric surgery, pulmonary and sleep medicine services.

Specialties

Anesthesiology; dental; emergency medicine; allergy; cardiology; dermatology; endocrinology; gastroenterology; hematology/oncology; nephrology; neurology; psychiatry; pulmonary; OB/GYN; pathology; pediatrics; psychiatry; radiology; radiation therapy; surgery; orthopedic; ophthalmology; urology; vascular; bariatric surgery;

30 - 2013 CNY’s Healthcare Guide

plastic surgery.

Outside Divisions Veterans Clinic Finger Lakes Medical Care

Center 303 Grant Ave., Auburn

Finger Lakes Center for Living 20 Park Ave., Auburn

Urgent Medical Care of

Skaneateles 803 W. Genesee St., Skaneateles, 315-685-WELL

Essential Diagnostics

615 N. Seward Ave., Auburn

History

In 1875, James S. Seymour, then president of the Bank of Auburn, left $30,000 to be held in trust for a hospital to be constructed in the city of Auburn. The first meeting of the board of trustees was held Sept. 16, 1878, and a committee was formed to find a site for the facility. Then called Auburn City Hospital, the 13-bed hospital’s first patient was admitted April 14, 1880. Today, the hospital — which changed its name in February 2012 from Auburn Memorial Hospital to Auburn Community Hospital — partners with the community to provide patients, community members and employees with programs and services that increase control over factors that improve personal wellness. Using customer feedback, the hospital designs, adjusts and strives to improve its service. Energy and resources are focused on improvements.

Bassett Healthcare Network – Bassett Medical Center Address

1 Atwell Road Cooperstown, NY 13326

General Information 1-800-227-7388

Website

www.bassett.org

President & CEO

William F. Streck

Medical Director

William LeCates. MD

Number of Employees 3,400

Licensed Physicians 260

Number of Beds 180

Inpatient Visits in 2011 12,508

Outpatient Visits in 2011 688,857

Number of Surgeries in 2011 10,000

Visits to Emergency Department in 2011 48,370

What’s New

■ Bassett Healthcare Network transitioned its outpatient services to an enhanced electronic medical record (EMR) in 2011. In 2012 it implemented the EMR in the inpatient setting at Bassett Medical Center in Cooperstown with Bassett Healthcare Network afﬁliate hospitals in Little Falls, Cobleskill, Delhi and Sidney following suit in 2013. The end result will be more coordinated care, improved efﬁciency in health care delivery, improved medication safety and an enhanced patient experience. ■ A program Bassett Medical Center began in 2009 to identify high risk patients and develop strategies to improve their transition to the home setting or nursing home care is proving to be a model for other hospitals in the state through the New York State Partnership for Patients (NYSPFP) initiative. Bassett’s program has been even more successful than hoped, improving both patient care and reducing hospital readmissions at the same time. More than 170 hospitals across the state are engaged in NYSPFP. ■ Little Falls Hospital, Herkimer County’s only hospital and part of the Bassett Healthcare Network, has undertaken a major expansion and renovation project to upgrade its facility in order to accommodate a double digit increase in the demand for outpatient services and continue to meet the needs of the region it serves. The $12.3 million dollar project will improve access and the overall patient experience by enhancing the hospital’s surgical suite as well as radiology, cardiology, and rehabilitation services.

■ Bassett also relocated and expanded its primary care health center in Little Falls in 2012, moving it out of the hospital and into a new building constructed adjacent to the hospital. ■ Bassett opened a primary care health center in the Oneida County village of Clinton the end of 2011 and, in 2012, added a second provider to the staff to accommodate patient demand for services.

Accolades

■ Bassett Medical Center was ﬁrst among hospitals in Central New York — top-ranked out of 45 hospitals in the region — in the 2012 U.S. News & World Report Best Hospitals ranking. There were a total of 241 hospitals reviewed statewide. ■ Bassett Medical Center was ranked a “Top 100 in the U.S. Heart Hospital” by Healthgrades in 2012. ■ Bassett Medical Center’s success in implementing rapid and effective care for stroke patients has earned the hospital the American Heart Association’s Get With The Guidelines®Stroke Gold Plus Quality Achievement Award. ■ Bassett has been twice recognized with the nation’s highest honor for nursing excellence, Magnet Recognition by the American Nurses Association. Only 5 percent of hospitals nationwide are recognized for this level of excellence in nursing care.

Main Service

Stroke center; cancer program; sports medicine program; trauma program and women and children services, which offers a wide range of obstetrical, gynecological and pediatric services. Also behavioral health, diabetes self-management program, dialysis services, eye care center and radiology services.

Specialties

■ The Bassett Heart Care Institute offers consultative, diagnostic and treatment services including cardiac catheterization, angioplasty, cardiac surgery, cardiac rehabilitation and education and wellness programs. ■ The Bassett Cancer Institute provides comprehensive cancer care, including early detection, cancer prevention, diagnosis and treatment. ■ Additionally, Bassett has a birthing center, special care units, dialysis and intensive care units, a sleep disorders center and psychiatric crisis center. ■ Bassett is also a Bariatric Surgery Center of Excellence and a state-designated area Trauma Center and Stroke

Center. ■ Da Vinci Surgery ■ Sports Medicine Program ■ Joint Replacement Center ■ Center for Advanced Vascular Care ■ Plastic Surgery & Advanced Skin Care Center ■ Spine Care Institute ■ The Bassett Research Institute, located on the Cooperstown campus, and the New York Center for Agricultural Medicine and Health conduct clinical research and population studies, as well as provide assessment of health services, occupational challenges and other public health issues.

Outside Divisions

Cobleskill Regional Hospital 178 Grandview Drive Cobleskill, NY 12043 518-254-3456

Little Falls Hospital

140 Burwell St. Little Falls, NY 13365 315-823-1000

O’Connor Hospital

460 Andes Road Delhi, NY 13753 607-746-0300

Bassett Medical Center

1 Atwell Road Cooperstown, NY 13326 1-800-Bassett

Tri-Town Regional Hospital 43 Pearl St. W. Sidney, NY 13838 607-563-7080

A.O. Fox Hospital

1 Norton Ave. Oneonta, NY 13820 607-432-2000

Valley Health Services

690 W. German St. Herkimer, NY 13350 315-866-3330

At Home Care, Inc. 25 Elm St. Oneonta, NY 1-800-783-0613

First Community Care of Bassett 12 Commons Drive, Suite 18 Cooperstown, NY 13326 1-800-390-4395

History

The Bassett Healthcare Network consists of practitioners, hospitals and health centers in nine counties covering 5,600 square miles and employs more than 3,000 people in Upstate New York. Bassett Medical Center is the foundation for this network. It maintains a strong academic program and rich tradition as a center for learning

2013 CNY’s Healthcare Guide - 31

through its afﬁliation with ColumbiaPresbyterian Medical Center. It was established as a medical school campus of Columbia University College of Physicians and Surgeons in 2009. The Bassett Physician Group is comprised of a full-time, salaried, closed staff numbering 260 physicians and 180 advanced practice clinicians in a multispecialty group practice. The Bassett Clinic is located on the same campus as the hospital and provides outpatient primary and specialty care. Additionally, Bassett offers 24-hour emergency and trauma care, comprehensive cancer and heart care, dialysis, and most medical and surgical specialties in Cooperstown. The Bassett Research Institute conducts programs in basic science, clinical science, and population and public health studies. Around the region, the network provides primary, preventive, and outpatient care at 28 health centers and operates 19 schoolbased health centers. In addition to BMC, acute inpatient care is provided at network sites: O’Connor Hospital in Delhi, Cobleskill Regional Hospital, Little Falls Hospital, Tri-Town Regional Hospital in Sidney, and A.O. Fox Hospital in Oneonta. Outpatient specialty care is available throughout the region with Bassett specialists seeing patients at many of the health centers and Bassett network sites.

Clifton Springs Hospital Address

2 Coulter Road Clifton Springs, NY 14432

General Information 315-462-9561

Website

www.CliftonSpringsHospital.org

President & CEO John Galati

Medical Director

Lewis Zulick, MD

Number of Employees 915

Licensed Physicians 172

Number of Beds 262

Inpatient Visits in 2011 3,550

Outpatient Visits in 2011 169,000

Number of Surgeries in 2011 3,700

Visits to Emergency Department in

2011

10,899

What’s New

LeadingAge New York, the professional association representing nonproﬁt providers of long-term care in the state, has named Beth Whitbeck, the hospital’s activities director, Employee of Distinction for 2012 for the Rochester region.

Main Services

Clifton Springs Hospital & Clinic provides 24/7 emergency care, general acute and primary care, physical therapy and cardiac rehabilitation, cancer care, orthopedic surgery and sports medicine, wound care and hyperbaric treatment, endocrinology and diabetes health education, acute renal dialysis, lab testing, radiological imaging, and inpatient and outpatient treatment for addictions and behavioral health. Audiology, cardiology, dermatology, ENT, gynecology, nephrology, neurology, urology, vascular services are also available on the hospital’s main campus.

Specialties

315-568-2943

Victor Health Associates 1331 E. Victor Road Victor, NY 14564 585-924-2100

History

Clifton Springs Hospital & Clinic has been serving the Finger Lakes region since it was founded by Henry Foster, M.D. in 1850. Located in the heart of historic Clifton Springs, the hospital offers 54 private rooms for medical and surgical care, six intensive care beds, 30 for inpatient addiction recovery and 18 for inpatient behavioral health. One hundred eight individuals reside in an on-site nursing home while hundreds more children and adults receive care from the hospital’s satellite sites: PalMac Medical Center in Macedon, Clifton Springs Family Medicine in Newark and the Behavioral Health Center in Canandaigua. Lab draw stations are also conveniently located in Newark and Seneca Falls.

Community Memorial Hospital

■ Aesthetic & plastic surgery ■ Cancer care ■ Cardiac rehabilitation and ﬁtness ■ Diabetes health education ■ Family medicine ■ Integrative Medicine Center & Spa (The Springs) ■ Joint replacement, for hips and knees ■ Mammography and brE. care ■ Wound care and hyperbaric medicine

Address

Addiction Recovery Program

Licensed Physicians

Outside Divisions

150 Broad St. Hamilton, NY 13346

General Information 315-824-1100

Website

www.communitymemorial.org

President and Chief Executive Ofﬁcer Sean Fadale

Medical Director

Michael S. Jastremski, MD

Number of Employees 400 50

35 North St. Canandaigua, NY 14424 585-394-0530

Number of Beds

165 E. Union St. Newark, NY 14513 315-332-8041

Outpatient Visits in 2011

Clifton Springs Family Medicine

Newark Laboratory Patient Services 165 E. Union St. Newark, NY 14513 315-331-4561

Reﬂections Health Care

1779 Route 21 South Shortsville, NY 14548 585-289-8888

Seneca Falls Laboratory Patient Services 76 Ovid St. Seneca Falls, NY 13148

32 - 2013 CNY’s Healthcare Guide

Inpatient Visits in 2011 1,800

50,000

Number of Surgeries in 2011 2,800

Visits to Emergency Department in 2011 11,000

What’s New

■ Community Memorial Hospital in 2012 entered into a corporate partnership with Crouse Hospital. Under this new afﬁliation, Community Memorial and Crouse will operate

independently of each other, with both hospitals receiving mutual benefit from the new relationship. Connecting with a larger tertiary care center enables Community Memorial to provide its patients with a higher level of care in a more efficient, timely manner. Under the agreement, Crouse specialists will be able to come to Community Memorial Hospital and patients will also be sent to Crouse for treatment not offered in Hamilton. ■ A new 24-hour staffing program for the hospitalist and emergency department will be implemented in early 2013. The program will provide 24-hour physician staffing for the emergency department and for the hospitalist program that covers medical/surgical and ICU inpatients. The physicians will be assisted by midlevel providers (registered physician assistants and nurse practitioners) during times of high patient volume. The physicians and mid-level providers will be employees of Crouse Hospital in Syracuse working under a contract with Community Memorial Hospital. Physician Michael Jastremski, the hospital’s current director of emergency services and vice president of medical affairs, will become the new

director of emergency and hospital services under the Crouse Hospital contract and will continue as the vice president of medical affairs.

Accolades

■ In October 2012, HealthGrades recognized Community Memorial Hospital and Hamilton Orthopedic Surgery & Sports medicine for excellence in orthopedic surgery. ■ For the seventh year in a row, Community Memorial Hospital and Hamilton Orthopedics were recognized with a ﬁve-star for joint replacement surgery; and for the third year in a row, a ﬁve-star rating for hip replacement surgery. These ratings place Community Memorial Hospital and Hamilton Orthopedic as top performers of joint replacement surgeries in the state. ■ Community Memorial Hospital is the only hospital in the region with an “A” patient safety rating by the national Leapfrog Group. It is rated a top performer in surgical and pneumonia care by The Joint Commission, and was the highest ranked hospital in Madison, Onondaga, Oneida, Chenango and Herkimer counties in the August 2012 issue of “Consumer Reports.”

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Main Services

Community Memorial Hospital offers a wide variety of health care services and facilities, ranging from state-of-the-art emergency and surgery services to long-term skilled nursing care for the elderly. The hospital is on the forefront of modern medicine, while remaining ever mindful of responding to patients’ needs.

Specialties

Community Memorial Hospital is widely known for its relationship with Hamilton Orthopedics Surgery and Sports Medicine. Founded by Ivan Gowan in 1984, Hamilton Orthopedic Surgery has become widely recognized for its scope and quality of services. Programs include surgical procedures, orthopedic sports medicine, joint replacement, arthroscopy and physical therapy.

Outside Divisions

The hospital maintains four health centers: ■ 10 Eaton St., Hamilton 315-824-4600 or 315-824-4604 ■ 3460 South St., Morrisville 315-684-3117 or 315-684-7230 ■ 5180 S. Main St., Munnsville

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Cortland Regional Center

315-495-2690 or 315-495-2949 ■ 117 W. Main St., Waterville 315-841-4184 or 315-841-4185

History

Address

Community Memorial Hospital is located in Hamilton and its mission for more than 60 years has been to provide quality and caring healthcare to thousands of patients throughout nearly 30 Central New York communities located in Madison County and beyond. It provides primary care services with a network of four family health centers (Hamilton, Morrisville, Munnsville and Waterville). Additional practices include orthopedics, general surgery, cardiology, neurology, internal medicine, ophthalmology, emergency medicine services (24/7) anesthesiology, radiology and pathology that respond to the needs of all patients — insured, underinsured or non-insured. There are 40 licensed inpatient bed and an attached skilled nursing facility, a 40-bed unit that serves as homes to several residents and post-surgical rehabilitee patients.

134 Homer Ave. / PO Box 2010 Cortland, NY 13045

General Information 607-756-3500

Website

www.cortlandregional.org

President and CEO

Brian R. Mitteer

Medical Director

Robert Karpman, MD

Number of Employees 875

Licensed Physicians 90

Number of Beds 166

Inpatient Visits in 2011 5,900

Outpatient Visits in 2011 164,045

Number of Surgeries in 2011 5,337

Visits to ER in 2011

cnyhealth.com

33,825

www.paulscohenmd.com

What’s New

Cortland Regional Medical Center has been awarded a $9.9 million grant to improve healthcare delivery by reconfiguring some of its existing inpatient care space so it can expand and more efficiently deliver key cardiac care services and skilled nursing care services that address critical community health needs. The grant will primarily go toward the construction, renovation, and equipment costs necessary to convert inpatient space to enhance cardiac inpatient and outpatient services. Preliminary plans include: ■ Relocation of the intensive care unit from the second to third floor of the medical center to make it more accessible to the operating rooms. ■ Renovations to the telemetry unit ■ Construction of a new outpatient observation unit ■ Relocation and renovation of the cardiologists’ offices and the cardiology department to improve efficiency, as well as ease of access for outpatients. The other key area targeted for renovation is the hospital’s skilled nursing unit, also called swing bed unit, which is a temporary home for

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patients waiting for placement in a nursing facility or are preparing to be discharged home aided by home care services.

Accolades

■ The Confident Woman Boutique was awarded a three-year mastectomy accreditation by the American Board for Certification in Orthotics, Prosthetics, and Pedorthics (ABC). The boutique, which is a service of Cortland Regional Home Health Services, is the only local provider of post mastectomy products, which includes prosthetics, camisoles, and lotions. ■ Cortland Regional Medical Center has contracted with a hospital housekeeping services specialist in an effort to improve cleanliness, efficiency, and lower the risk of healthcare associated infections. Xanitos, a firm based in Newton Square, Pa., with 42 client hospitals nationwide, brings with it a new system for cleaning both patient and clinical areas. ■ In the New York State HospitalAcquired Infections (HAI) 2010 Report, Cortland Regional Medical Center performed exceptionally well in keeping infections low for all three areas it was rated in. The report compares New

York state hospitals rates of surgical site infections, blood stream infections, and incidence of Clostridium difﬁcile, using data from both 2009 and 2010. CRMC was determined to be well below, or better than, the average infection rates for hospitals in the state.

Main Services

Cardiology, cardiac rehabilitation, emergency, home health, medical imaging, intensive care/telemetry, laboratory, long term care, maternity, medical/surgical nursing, nutrition, pain management, pediatrics, pharmacy, post mastectomy, prompt care, psychiatry, physical rehabilitation, respiratory care, surgical.

Outside Divisions Outpatient Service Center

4005 W. Road (Route 281) Cortland, NY 13045 Imaging Services: 607-758-7620 Physical Therapy: 607-753-6000

Cortland Regional Home Health Services 160 Homer Ave. Cortland, NY 13045 607-756-3880

Laboratory Service Centers 6 Euclid Ave. Cortland, NY 13045 607-756-1850 and 1104 W. Road (in RMPOrthopedics building) Cortland, NY 13045 607-756-6111

Specialties

Anesthesiology, cardiology, emergency medicine, family practice, gastroenterology, general surgery, hematology/oncology, intensive care, internal medicine, nephrology, neurology, obstetrics/gynecology, ophthalmology, oral surgery, orthopedics, otolaryngology, pathology, pediatrics, physical medicine & rehabilitation, psychiatry, pulmonology, radiation oncology, radiology, sleep studies, sports medicine, urology

History

From its beginnings as a six-bed hospital in 1891, the Cortland community has supported Cortland Regional Medical Center with ﬁnancial contributions and with the trust it has placed in physicians, staff and services. Nearly 75,000 people live and work in the service area, which extends beyond the boundaries of Cortland County into four adjacent counties. In 1993, Cort-

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2013 CNY’s Healthcare Guide - 35

Crouse Showcases Newly Expanded BrE. Health Center

Medical Director

Ronald. W. Stahl, MD

Number of Employees 2,700

Licensed Physicians 850

Number of Beds 506

Inpatient Visits in 2011 24,000

Outpatient Visits in 2011

FPO

250,000

Number of Surgeries in 2011 17,294

Visits to Emergency Department in 2011 65,000

What’s New

Physician Stephen Montgomery, medical director of brE. health services at Crouse Hospital and his team showed off the renovated and expanded BrE. Health Center.

rouse Hospital in 2012 showed off its renovated and expanded BrE. Health Center, located on the ground floor of the CNY Medical Center. The project has enabled the center to expand by 600 square feet and features private consultation and changing rooms, two image reading suites and a bigger, more comfortable welcoming and private patient registration area. “Physical surroundings and privacy are particularly important to women who find having a mam-

mogram or receiving follow-up brE. healthcare to be an uncomfortable or worrisome experience,” says physician Stephen Montgomery, medical director of brE. health services at Crouse Hospital. “This major renovation addresses those issues and will provide a much more patient-friendly experience.” The BrE. Health Center at Crouse Hospital is the first area program to be designated a BrE. Imaging Center of Excellence by the American College of Radiology.

land improved long term care through the construction of an 80-bed nursing facility. In 1996, the hospital began offering wide variety of home health care services and equipment. In 1998, Cortland made renovations and enhancements to the outpatient surgery and procedure center. In 1999, the facility opened a non-emergency walk-in prompt care center. In 2003, Cortland expanded off campus medical imaging and physical therapy services by building the Outpatient Service Center. Also in 2003, the hospital improved emergency care services through construction of new 12,000 square-foot addition. In 2005, the facility developed

a master facility plan that included renovations to key service areas, such as outpatient surgery and maternity.

Crouse Hospital Address

736 Irving Ave. Syracuse, NY 13210

General Information 315-470-7111

Website

www.crouse.org

Chief Executive Ofﬁcer Paul Kronenberg

36 - 2013 CNY’s Healthcare Guide

■ In 2012 Crouse Hospital launched a sports medicine program that provides comprehensive services and treatment for both children and adults, from student athletes, to sports enthusiasts, “weekend warriors” and competitive and professional athletes. The program features a continuum of care that includes complete orthopedic and general surgical services, nationally recognized cardiac care, concussion management and a full range of physical and occupational rehabilitation services. A key element of the Crouse SportsMedicine program is SportsCare Express, an after-hours and weekend walk-in clinic dedicated to the immediate treatment of non-emergent injuries, such as sports and work-related injuries, broken bones and sprains. ■ Crouse Hospital renovated and expanded its BrE. Health Center, located on the ground ﬂoor of the CNY Medical Center (across the St. from Crouse Hospital). The project enabled the center to expand by 600 square feet and features private consultation and changing rooms, two image reading suites and a bigger, more comfortable welcoming and private patient registration area. The BrE. Health Center at Crouse Hospital is the ﬁrst area program to be designated a BrE. Imaging Center of Excellence by the American College of Radiology. Services include the latest in digital mammography, image-guided biopsy, computer aided detection of malignancy and brE. MRI with computer-aided detection. ■ Crouse Hospital launched in 2012 a brE. cancer support group to provide local brE. cancer survivors with the chance to interact while staying active and informed. Called “Pink Therapy,” it’s free for brE. cancer

survivors only and meets on the fourth Tuesday of each month.

Accolades

■ Crouse Hospital has received the 2012 American Heart Association/ American Stroke Association’s ‘Get With The Guidelines’ Stroke Gold Plus Achievement Award, which recognized Crouse’s commitment and success in implementing high-quality care for stroke patients according to national evidence-based guidelines for the past 36 consecutive months. To receive the award, Crouse achieved a score of 85 percent or higher adherence to all stroke quality indicators for three consecutive 12-month intervals and achieved 75 percent or higher compliance with ﬁve of eight Get With The Guidelines-Stroke Quality Measures, which are reporting initiatives to measure quality of care. • Crouse Hospital has received a Silver Innovation award from Avatar International, the company that manages the hospital’s patient satisfaction surveys. The ﬁrm tracks data from more than 500 hospitals and health organizations around the nation. Each year, hospitals and health systems are invited by Avatar to submit innovative

approaches they have implemented to improve the patient experience. The initiatives must be demonstrably effective, scalable and novel. An independent committee reviews all submissions and assigns a score to each. The top scorers receive honors at the gold, silver and bronze levels. In 2012, Crouse was one of four hospitals in the U.S. to earn the Silver Innovation designation. Award recipients are selected based on a panel of independently scored criteria that includes degree of actual improvement, scope of change, degree of innovation, ability to spread idea externally and nature of barriers they had to overcome.

Main Service:

Inpatient services: coronary, intensive and progressive care; comprehensive maternity, labor and delivery care; high-risk maternity/obstetrics; the highest level of neonatal intensive care (Level 4) in 17 counties; internal medicine; pediatrics; full range of eye care; adult and pediatric cardiac care (Crouse is home to the region’s only pediatric cardiac cath program); chemical dependency treatment services; emergency care; surgical services; oncology. Outpatient services: cardiac

cath; ambulatory surgery (Crouse is the largest provider of this service in the area); ophthalmology; mammography; medical imaging; diabetes education; physical therapy; chemical dependency treatment; urgent care. The hospital also operated the Crouse Hospital School of Nursing, which provides training and education to 300 students annually.

Specialties:

Crouse Hospital is the area’s leading provider of women’s and children’s services and delivers more than half of all babies born in Onondaga County (4,300 in 2008). It is also the NYS-designated regional referral center for prenatal and neonatal care. Crouse also provides comprehensive interventional and diagnostic cardiac services, including the region’s only pediatric cardiac cath service. In partnersip with its surgeons, the hospital also provides state-of-the-art orthopedic, spine care and general surgical services.

Outside Division:

■ CNY Medical Center: 739 Irving Ave. Several Crouse outpatient services are located in this building, including Crouse Prompt

��

2013 CNY’s Healthcare Guide - 37

Oswego Health Opens New Central Square Medical Center

FPO

and modernize the existing facility. As part of the S.H.A.R.E. campaign to modernize healthcare facilities in Onondaga County, funds were raised to replace the deteriorating Crouse Irving Hospital Building. In 1976, the Irving Unit (attached to the “Memorial Unit,” the former Syracuse Memorial Hospital) was opened and all medical services were located under one roof. The former Crouse Irving Hospital was converted to an educational building for the hospital and the school of nursing, then demolished in 1991 when the present Harry and Lillian Marley Education Center opened. In June 1996, a new name and updated graphic identity were announced, changing Crouse Irving Memorial Hospital to Crouse Hospital.

F.F. Thompson Hospital Oswego Health opened the new Central Square Medical Center Oct. 1. The 23,200 square foot building houses an urgent care facility, a laboratory, a women’s health center, X-ray services and physical, occupational and speech therapy services. Each area has its own check-in/

waiting area, new furniture, separate rest rooms and state-of-the-art equipment. The center’s staff includes 45 new employees, among which are doctors, registered nurses, physicians assistants and nurse practitioners.

Address

350 Parrish St. Canandaigua, NY 14424

General Information 585-396-6000

Website

www.thompsonhealth.org

President & CEO

Michael F. Stapleton, Jr.

Care; CrouseMedical Imaging; Crouse Physical Therapy. ■ Crouse HelpPeople Employee Assistance Program: 600 E. Genesee St.; ■ Outpatient Surgery Center in Crouse Physicians Office Building (across from hospital) ■ Chemical Dependency Treatment Services: 410 S. Crouse (outpatient services); Commonwealth Place, Town of DeWitt (inpatient residential services). ■ Madison Irving Same Day Surgery Center at Madison Irving Office Building. ■ Marley Education Center: corner of Irving and Waverly Ave.s (housing the School of Nursing, Foundation, library and professional educational facilities). ■ Community Outreach Programs: Visit To Hospital-Land for first graders in area schools (the program is in its 33rd year); ■ CPR training programs in infants and adults ■ Extensive free speaker’s bureau on any health-related topic.

■ Comprehensive maternity/ childbirth education programs for new moms and family members. ■ Extensive community health screenings.

History:

Crouse Irving Hospital, destined to merge with Syracuse Memorial, was founded by a group of physicians and investors under the leadership of Drive William Wallace in 1912. The building was designed so that if the hospital venture was not successful, the building could be used as a hotel. However, the hospital was needed to care for the growing city population and was efﬁciently and successfully managed. In 1913, the Crouse Irving Hospital School of Nursing was founded. For many years Syracuse Memorial Hospital and Crouse Irving Hospital operated separately while being located across the St. from each other. The hospitals ultimately merged in 1968 into Crouse Irving Memorial Hospital. At ﬁrst, the two separate buildings were maintained but services were shared. Immediately following the merger, plans were begun to expand

38 - 2013 CNY’s Healthcare Guide

Medical Director

Carlos R. Ortiz, M.D.

Number of Employees 1,362

Licensed Physicians 273

Number of Beds 113

Inpatient Visits in 2011 5119

Outpatient Visits in 2011 229,467

Number of Surgeries in 2011 11,791

Visits to Emergency Department in 2011 26,026

What’s New

■ In June 2012, Thompson Health became formally afﬁliated with the University of Rochester Medical Center, giving Thompson a vital link to the university’s medical staff as well as an opportunity to offer a wider array of services in Canandaigua and the surrounding communities. Under the terms of the afﬁliation, the parent corporation of Thompson Health remains

intact and retains its own board of directors and president/CEO. ■ Just 10 days after the afﬁliation was signed, the health system got its ﬁrst new president/CEO in more than 20 years when Linda Farchione — who had announced her pending retirement in May 2011 — stepped down and Michael F. Stapleton, Jr. took the reins. ■ Thompson Hospital transitioned to electronic medical records (EMR), just as the health system’s family practices and skilled-nursing facility had recently done. In addition, the health system is nearing completion of its $43.5 million expansion and renovation, Project Excel. This project includes six new surgical suites with 3,600 square feet of cumulative space, an expanded and renovated ■ Rehabilitation Services Department, the Wegman Family Nutritional Services Center and a state-of-the-art clinical laboratory. The opening of the new surgical suites was followed by the acquisition of a da Vinci® Surgical System, robotic technology that is currently found in less than a third of hospitals nationwide but quickly becoming the standard of care.

Accolades

■ 2011 Recipient of the American Heart Association/American Stroke Association’s Get With The Guidelines Stroke Gold Achievement Award. Hospital was named a New York State Designated Stroke Center in 2006. ■ 2011 Recipient of the Wealth of Health Award from Excellus and the Rochester Business Journal. Also received this award in 2009. ■ 2010 F.F. Thompson Hospital Magnet Redesignation by the American Nurses Credentialing Center (ANCC). Initial designation took place in 2004.

Main Services

Ambulatory surgery, anesthesiology, angioplasty, athletic trainer, audiology, blood bank, brE. care with education and clinical brE. examinations, cardiology, cardiac diagnostic services, cardiac rehabilitation, chaplain services, chemotherapy, community health education, cytology, dental surgery, dermatology, emergency medicine, MS training, endoscopy, facial plastic surgery, family medicine, gastroenterology, gynecology, hand surgery, head and neck surgery, health Insurance information, hospice, industrial rehabilitation, infection control,

intensive care, mammography, medical hematology, neuro diagnostic services, neurology, neurosurgery, nutrition services, obstetrics, occupational medicine, occupational therapy, oncology, ophthalmology, oral surgery, orthopedic surgery, otolaryngology, pathology, pediatrics, plastic surgery, podiatry, prostate clinic, pulmonary medicine, radiology, rehabilitation services, renal and kinetic dosing services, respiratory therapy, rheumatology services, sleep disorder center, speech pathology, spinal surgical services, sports medicine center, therapeutic dietetics, ultrasound, urology, vascular surgery.

Outside Division

M.M. Ewing Continuing Care Center 350 Parrish St. Canandaigua, NY 14424 585-396-6045

Ferris Hills at W. Lake

1 Ferris Hills Canandaigua, NY 14424 585-393-0410

Clark Meadows at Ferris Hills 1 Clark Meadows Canandaigua, NY 14424 585-393-4330

The Brighter Day

30 Fort Hill Ave.

2013 CNY’s Healthcare Guide - 39

Faxton St. Luke’s Healthcare Opens New Imaging Center

care to approximately 165,000 residents and their families in the greater Finger Lakes region.

Faxton St. Luke’s Healthcare Address

1656 Champlin Ave. New Hartford, NY 13413

General Information 315-624-6000

Website

www.faxtonstlukes.com

CEO/President

Scott H. Perra

Medical Director

Daniel L. Kopp, MD

Number of Employees 3,089

Licensed Physicians 441

Number of Beds 372

Inpatient Visits in 2011 Faxton St. Luke’s Healthcare in Utica held an open house and ribbon cutting for its new imaging center recently. The imaging center, located in the Utica Business Park in the MorganStanley/SmithBarney Building at 106 Business Park Drive, Utica, offers women’s services including digital mammography, bone densitometry, Canandaigua, NY 14424 585-396-6646

Thompson Medical Center 1160 Corporate Drive Farmington, NY 14425 585-924-1510

Canandaigua Family Practice 3170 W. St., Suite 222 Canandaigua, NY 14424 585-396-6990

Victor Family Practice 53 W. Main St. Victor, NY 14564 585-924-0690

Lima Family Practice

7325 Community Drive Lima, NY 14485 585-624-1960

Shortsville Family Practice 15 Canandaigua St. Shortsville, NY 14548 585-289-3560

Honeoye Family Practice

3 Honeoye Commons Honeoye, NY 14471

stereotactic and ultrasound brE. biopsy and ultrasound. The new location employs 18 staff members and includes 6,194 square feet of space. The imaging center also features a brE. patient navigator program. Specially trained nurses address the physical and psychological needs of patients and their families through education and support. 585-229-2215

History

F.F. Thompson Hospital is part of Thompson Health, which comprises affiliated health-related corporations and is committed to providing an integrated health care system to promote and support the health and well-being of the community. Thompson Health is an integrated health care delivery system that had its beginnings more than 100 years ago. Thompson Health is the parent corporation overseeing the operation of five affiliate health care organizations on a variety of campuses in Ontario and Livingston counties. The corporations are F.F. Thompson Hospital (113-acute care beds), M.M. Ewing Continuing Care Center (188beds), FFTH Properties and Services, F.F. Thompson Foundation, F.F.T. Senior Communities. With a medical staff of more than 300 physicians, a community volunteer group with more than 400 members and 1,400 associates, Thompson continues to provide health

40 - 2013 CNY’s Healthcare Guide

17,696

Outpatient Visits in 2011 314,282

Number of Surgeries in 2011 10,579

Visits to Emergency Department in 2011 38,784

What’s New

■ A multi-million dollar expansion is taking place at St. Luke’s Home to consolidate its home care services — including Adult Day Health Care, Senior Network Health, Visiting Nurse Association and Mohawk Valley Home Care — to one site. The site will also house inpatient rehabilitation services for the system as well as an eight-station outpatient dialysis unit. The new construction and expansion will improve long-term care services and consolidate community-based alternatives for Oneida County residents. The $31.3 million funding was provided through Phase 20 of the Health Care Efﬁciency and Affordability Law of New York State (HEAL NY) and the Federal-State Reform Partnership (F-SHRP). ■ The Regional Cancer Center’s radiation treatment program features Rapid-Arc technology, which provides precise, faster treatment to patients. ■ FSLH’s Imaging Center moved from the Faxton Campus to the Utica Business Park. Women’s services, including digital mammography,

ultrasound, bone densitometry and stereotactic imaging, will be available. The new center is designed to provide women with state-of-the-art services in a relaxing, accommodating setting.

Accolades

■ FSLH is a BrE. Imaging Center of Excellence designated by the American College of Radiology (ACR). It is the only BrE. Imaging Center of Excellence in the Mohawk Valley and one of a few in the upstate region. The ACR bases the designation on several factors and the healthcare facilities must pass rigorous, though voluntary, brE. imaging accreditation programs and modules. By awarding facilities the status of a BrE. Imaging Center of Excellence, the ACR recognizes brE. imaging centers that have earned accreditation in mammography, stereotactic brE. biopsy and brE. ultrasound (including ultrasound-guided brE. biopsy). ■ The Commission on Accreditation for Rehabilitation Facilities (CARF) announced the FSLH Inpatient Rehabilitation Program (24-bed acute rehabilitation inpatient unit) has been re-accredited for a period of three years. The re-accreditation extends through June 2014. An organization

receiving a three-year term of accreditation has voluntarily participated in a rigorous peer review process and demonstrated to a team of surveyors during an on-site survey that it is committed to conforming to CARF’s accreditation conditions and standards. Furthermore, an organization that earns CARF accreditation is commended for quality programs and services. The new 24-bed unit will open in Fall of 2012 in the new Center for Rehabilitation and Continuing Care Services at the St. Luke’s Campus. ■ FSLH’s Cardiac Rehabilitation Program is certified by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR). FSLH was recognized for its commitment to improving the quality of life for patients through the rehabilitation care it provides. It has held this certification since 2002. Certified AACVPR programs are recognized as leaders in the field of cardiovascular and pulmonary rehabilitation because they offer the most advanced practices available. AACVPR Program Certification is valid for three years. ■ HealthGrades 2011 and 2012 Bariatric Surgery Trends in American

Hospitals report ranked Faxton St. Luke’s Healthcare’s Bariatric Surgery Program No. 1 in New York state for a second year in a row and among the top ﬁve percent in the nation. More than 3,000 patients have undergone weight loss surgery at Faxton St. Luke’s Healthcare, which is a designated a Center of Excellence by the American Society for Metabolic and Bariatric Surgery.

Main Services

FSLH, a nonproﬁt healthcare organization, offers clinical centers of excellence at its Faxton and St. Luke’s Campus locations and includes the Center for Rehabilitation and Continuing Care Services, which houses St. Luke’s Home, Visiting Nurse Association, Senior Network Health and Mohawk Valley Home Care. In addition, it has the following services: ■ The Regional Dialysis Center ■ The Regional Cancer Center ■ The Regional Rehabilitation Center ■ Comprehensive BrE. Care Center ■ Mohawk Valley Vascular Center ■ Mohawk Valley Heart Institute

Providing Professional Sign Language & Spoken Languages EIS Services are available 24/7/365 for emergency requests EIS will keep you in complete compliance with the ADA & Title VI EIS Interpreters are experienced/certiﬁed & adhere to PHI & HIPAA EIS can provide Interpreters in approximately 45 languages on-site EIS Interpreters hold professional liability insurance EIS provides free in-service training for our contracted customers including ADA/Title VI Compliance, Working with an interpreter and Cross Cultural Training EIS on-site Interpreting and Telephonic Interpreting Services are available

www.empireinterpreting.com Tel: 315-472-1383 • Emer.: 607-423-7405

2013 CNY’s Healthcare Guide - 41

When you don’t know where to turn, turn to Contact For 24-hour counseling, crisis & suicide intervention

The CONTACT HOTLINE 315-251-0600 In Cayuga County call 877-400-8740

For 24-hour information/referral

ONONDAGA COUNTY HELPLINE 315-435-8300 Human service resources

MENTAL HEALTH CONNECTION 315-445-5606 Mental health resources Also available online at contactsyracuse.org

BRIGHTON PHYSICAL THERAPY PLLC

Kevin L. Gretsky, PT ■ Orthopedic Rehabilitation ■ Pre and Post Surgical Care ■ Injury Assessment ■ Total Joint Replacement Care ■ Neck & Back Pain ■ Sports Injuries ■ Worker Compensation/No Fault ■ 20+ Years of Experience ■ Most Insurances Accepted & Filed Including Medicare 181 Intrepid Lane Syracuse, NY 13205

(315) 498-5510 Hours By Appointment FREE PARKING

■ Surgical and Ambulatory Services ■ Women’s and Children’s Services ■ Senior and Continuing Care ■ Total Joint Program ■ Bariatric Surgery Program ■ Stroke Center

Specialties

■ Adirondack Community Physicians (ACP) consists of eight primary care ofﬁces located throughout Oneida and Herkimer counties, four general surgeons, four orthopedic surgeons, a neurosurgeon and a team of hospitalists. The National Committee for Quality Assurance (NCQA) has designated the Adirondack Community Physicians a patient-centered medical home. ACP employs more than 70 providers with expertise in a number of specialties. ■ The Regional Cancer Center provides care to patients in our community from the time of diagnosis through treatment and recovery. Services include outpatient infusion, radiation oncology, clinical trials, inpatient oncology, integrative medicine, a Comprehensive BrE. Care Center, a nurse navigator program, cancer education and support services. ■ The Central York Diabetes Education Program is a cooperative effort of FSLH and St. Elizabeth Medical Center, and is recognized by the American Diabetes Association. ■ FSLH provides the following Continuing Care Services: Adult Day Health Care Program - Community-based long term health care program with recreational and social activities Lifeline — Personal response service Mohawk Valley Home Care — Supportive health equipment and services Senior Network Health — Medicaid Managed long-term Visiting Nurse Association — Certiﬁed home health care agency ■ The Regional Dialysis Center at FSLH is the sole provider of dialysis treatment within a 25 mile service area. Each year, nearly 400 patients receive more than 65,000 dialysis treatments at one of seven facilities located throughout the Mohawk Valley. Dialysis centers are located in Utica, Rome, Oneida, Hamilton and Herkimer. ■ FSLH is the only designated Primary Stroke Center in the Mohawk Valley and one of 115 designated stroke centers in New York state. The organization is a recipient of the American

42 - 2013 CNY’s Healthcare Guide

Heart Association/American Stroke Association’s Get With The Guidelines Stroke Gold Plus Achievement Award. The award recognizes FSLH’s commitment and success in implementing excellent care for stroke patients, according to evidence-based guidelines. ■ FSLH and St. Elizabeth Medical Center operate the Mohawk Valley Heart Institute. Heart surgeries, angioplasty and diagnostic catheterizations are performed at St. Elizabeth Medical Center. Diagnostic catheterizations, elective angioplasties and outpatient cardiac rehabilitation are performed at FSLH. ■ FSLH’s Regional Rehabilitation Center is accredited by the Commission on Accreditation of Rehabilitation Facilities. The Rehabilitation Center provides both inpatient and outpatient services with locations at the Faxton Campus, St. Luke’s Campus and St. Luke’s Home. ■ FSLH’s Total Joint Program provides patients with up-to-date and effective orthopedic treatment and therapy available. Its total joint team includes physicians, physician assistants, nurse practitioners, registered nurses, care attendants, physical therapists, occupational therapists, pharmacists, case managers and dietitians, all specializing in the care of a patient who has had a total joint replacement. Every detail of our program from the time the decision is made to receive the joint replacement, to pre-operative teaching to post-operative exercises will be reviewed with patients. ■ St. Luke’s Home is a 202-bed long term care facility with a 41-bed subacute rehabilitation unit. St. Luke’s Home opened in 1996 on the St. Luke’s Campus and is undergoing a $31.3 million renovation and expansion to be completed In early 2013.

History

Faxton St. Luke’s Healthcare, a not-for-proﬁt healthcare organization, offers clinical Centers of Excellence at its Faxton and St. Luke’s campus locations and includes St. Luke’s Home, Visiting Nurse Association, Senior Network Health and Mohawk Valley Home Care. The organization is the result of a cooperative efforts made in 1992 by two hospitals, the Faxton Hospital and St. Luke’s-Memorial Hospital Center, that afﬁliated themselves to eliminate unnecessary duplication of services and provide a vehicle by which high quality healthcare would be convenient and accessible. In 1997 the board of directors of the two

hospitals combined into one common board and in 1998 the management of both organizations consolidated into on management group. The hospitals combined their foundations into one organization effective 1999. The hospitals consolidated into one healthcare system on Jan. 1, 2000 and the ﬁnal consolidation of services occurred on Dec. 12, 2004.

Inpatient Visits in 2011

Finger Lakes Health

What’s New

Address

196 North St. Geneva, NY 14456

General Information 315-787-4000

Website

www.ﬂhealth.org

President and CEO Jose Acevedo

Medical Director

Jason Feinberg, MD

Number of Employees 1,762

Licensed Physicians 93

Number of Beds 660

sion.

6,026

Main Services

Outpatient Visits in 2011 663,333

Number of Surgeries in 2011 8,908

Visits to Emergency Department in 2011 25,122

The “Journey to the Best” expansion project involving 106,000 square feet of new construction and 45,000 square feet of renovated areas is underway. Ground breaking for new construction was in February of 2012. The project is anticipated to be completed in August 2013 with an estimated cost of $56 million. Joining us on this project are the architect ﬁrm, BSA Lifestructures and the construction management company LeCesse Construction Services. As Finger Lakes Health strives to be the best health system of its size in the United States, renovation efforts will focus on four key priority areas: private patient rooms; expanded emergency department; new surgical services; and intensive care unit expan-

��

Finger Lakes Health is a multi-institutional health system that provides a full range of acute and long term care health services to residents of the Finger Lakes region. Acute and long term care services are provided on three campuses located in Ontario, Seneca and Yates counties. Primary care services are provided in Seneca, Wayne and Yates counties. The 660-bed health system consists of two hospitals — Geneva General Hospital in Geneva, and Soldiers & Sailors Memorial Hospital in Penn Yan — four living centers Living Center at Geneva North, Living Centera at Geneva South, Huntington Living Center and The Homestead, and a number of other facilities, including adult day health services, primary care centers, dialysis center, the Finger Lakes Surgery Center, and the Finger Lakes Health College of Nursing, among others.

Outside Divisions

Long Term Care Facilities

■ The Homestead at Soldiers & Sailors Memorial Hospital 418 North Main St., Penn Yan

PROGRAMS AND SERVICES FOR PEOPLE WITH DISABILITIES

��Advocacy & Outreach ��Basic Needs & Assistance ��Health & Wellness ��Education & Employment ��Recreation & Art

GET INVOLVED Onondaga County (315) 472-3171

��

Oswego County (315) 342-4088

Madison County (315) 363-4672

ARISE at the Farm (315) 687-6727

��

2013 CNY’s Healthcare Guide - 43

■ Huntington Living Center 369 E. Main St., Waterloo ■ Living Center at Geneva-North 196 North St., Geneva ■ Living Center at Geneva-South 196 North St., Geneva

Primary Care Centers

■ Clyde Family Health Center 4 W. Genesee St., Clyde ■ Dundee Family Health Center 50 Millard St., Dundee ■ Seneca Family Health Center 367A E. Main St., Waterloo

Foundation

■ Finger Lakes Health Foundation 196 North St., Geneva

Apartments

■ E. Main St. Apartments 371 E. Main St., Waterloo ■ North St. Apartments 260 North St., Geneva

History

Finger Lakes Health is a community owned, nonproﬁt health system that provides a full range of acute and long-term care health services to residents of the Finger Lakes region in Upstate New York. Finger Lakes Health is comprised of Geneva General Hospital, Soldiers & Sailors Memorial Hospital, The Homestead at Soldiers & Sailors, Huntington Living Center and the Living Centers at Geneva — North and South. Services are provided on three campuses located in Geneva (Ontario County), Waterloo (Seneca County) and Penn Yan (Yates County). The 660-bed health system is governed by a common board of directors and is served by a common management team. With 85 active staff physicians, the health system offers a broad range of primary, specialty and sub-specialty services to residents of the Finger Lakes region.

Little Falls Hospital Address

140 Burwell St. Little Falls, NY 13365

General Information 315-823-1000

Website

www.lfhny.org

President & CEO

Michael L. Ogden

Number of Employees 275

Licensed Physicians 40

Number of Beds 25

Inpatient Visits in 2011 1,165

Outpatient Visits in 2011 33,000

Number of Surgeries in 2011 1,600

Visits to Emergency Department in 2011 15,000

What’s New

■ Little Falls Hospital, Herkimer County’s only hospital and part of the Bassett Healthcare Network, has undertaken a major expansion and renovation project to upgrade its facility in order to accommodate a double digit increase in the demand for outpatient services and continue to meet the needs of the region it serves. The $12.3 million project will improve access and the overall patient experience by enhancing the hospital’s surgical suite as well as radiology, cardiology, and rehabilitation services. ■ It relocated and expanded its primary care health center, moving it out of the hospital and into a new building constructed adjacent to the hospital.

Main Services

Little Falls Hospital provides 25 acute, swing and special care beds. Little Falls Hospital offers 24/7 emergency services with board certiﬁed physicians from Bassett providing medical coverage. An array of primary, medical / surgical, acute and extended care medical services are provided through the hospital including an after hour’s clinic with evening hours in the Dolgeville and Newport Primary Care Clinics. Hospital departments and patient care services include the following: emergency services, cardiology, ENT, internal medicine, general surgery, gynecology, neurology, occupational and physical therapies, functional capacity evaluations, ophthalmology, plastic & reconstructive surgery, podiatry, pulmonary rehabilitation, primary care services, urology, vascular surgery, and respiratory therapy. Medical imaging includes 64-slice CT scanner, bone densitometry, digital mammography, MRI, nuclear medicine, and ultrasound. A medical laboratory diagnostic service, 12-station dialysis unit and an adult day health service is also on site.

Specialties

Anesthesiology; cardiology; echocardiography (EKG) stress testing; Holter monitor; nuclear stress imag-

44 - 2013 CNY’s Healthcare Guide

ing; electroencephalography (EEG); ear, nose, throat surgery (ENT); general surgery; gall bladder; hernia repair; gynecologic surgery (GYN); ophthalmology surgery; orthopedic surgery; podiatry surgery; plastic surgery; vascular surgery; urologic surgery.

Outside Divisions

Bassett’s Little Falls Primary Care Center 170 Burwell St. Little Falls, NY 13365 315-823-4546

Dolgeville Primary Care Center 9 Gibson St. Dolgeville, NY 13329 315-429-8714

Newport Primary Care Center Bridge St. Newport, NY 13416 315-845-6100

History

Little Falls Hospital was founded in 1893 and is a voluntary, not-for-profit healthcare institution and is governed by a voluntary board of trustees. In the summer of 2004, the hospital partnered with Bassett Healthcare and in the fall of 2004, attended status as a critical access hospital.

Oneida Healthcare Address

321 Genesee St. Oneida, NY 13421

General Information 315-363-6000

Website

www.oneidahealthcare.org

President & Chief Executive Ofﬁcer Gene F. Morreale

Medical Director

Dan J. Vick, MD

Number of Employees 749

Licensed Physicians 118

Number of Beds 101

Inpatient Visits in 2011 3.639

Outpatient Visits in 2011 95,657

Number of Surgeries in 2011 288

Visits to Emergency Department in 2011 23,325

What’s New

■ Acquisition of a daVinci HD SI

robotic surgical system for colorectal, GYN, thoracic and urological procedures, including the ﬁrst single site (through the naval) gallbladder procedures in Central New York. ■ 2012 also saw the expansion of primary care services, including the opening of Chittenango Internal Medicine with physician Robert Friedman and a brand new building in Verona which houses Verona Health Center and family practitioners John D. George III and Erin Thompson. ■ A $6 million conversion to a new system-wide software platform went live on Aug. 1 2012. ■ Potential projects for 2013 include expansion of orthopedic services, including spinal surgery; additional daVinci services and ongoing physician recruitment for obstetrics, pediatrics, pulmonology and primary care.

Accolades

Joint Commission Gold Seal of Approval; accreditations: American College of Radiology, College of American Pathologists.

Main Services

24/7 emergency room; intensive care/cardiac care unit; surgery: inpatient and outpatient/ambulatory,

WITHIN YOUR

CI R C L E OF

care

da Vinci robotic surgery; orthopedics, colo-rectal, thoracic, urology, general surgery, podietry, ENT, GYN; obstetrics; pediatrics; cardiac testing; maternity, general labor and delivery, OB clinic services, lactation consultations, nutritional counseling, baby weighing station, sonography; physical therapy, occupational therapy, speech therapy; diagnostic imaging: routine radiology examinations, digital ﬂouroscopy, 64slice CT scans, MRI, PET/CT, nuclear medicine, ultrasound, mammography with R2 ImageChecker digital technology, DEXA bone density measurement, digital stereotactic brE. biopsy, neuroradiology; cardiopulmnoary testing; sleep lab; complete clinical laboratory services; nutrition services. The organization also provides long-term nursing home care; short-term skilled nursing care and rehabilitative services; physical therapy, occupational therapy, speech therapy; 11 sub-acute ventilator dependent beds; varied activities programming with resident internet and email service.

surgery; cytopathology; ear, nose, and throat surgery; emergency medicine; endocrinology; family practice; forensic pathology; gastroenterology; general surgery; hematology; hematopathology; internal medicine; neurology; nerve conduction studies; OB/GYN; surgical oncology; ophthalmology; orthopedics; pediatrics; podiatry; psychiatry; pulmonology; radiology; rheumatology; sleep center; thoracic surgery, urology; vascular neuroradiology; virtual colonoscopy.

Anatomic and clinical pathology; anesthesiology; angiography/interventional; radiology; cardiology; colorectal

Chittenango Family Care

Specialties

Outside Divisions

Physical Therapy Center

221 Broad St., Oneida

Oneida Healthcare outpatient

physical/occupational/speech therapy, 315-363-8711

Faxton-St. Lukes Renal Dialysis Satellite, 315-366-0360

Sitrin Dental Clinic, 1-866-274-8746

Primary Care

Canastota-Lenox Health Center 115 Center St., Canastota, 315-697-5272

Route 5, Chittenango, 315-687-5100

CHITTENANGO

HEALTH CENTER

Chittenango Internal Medicine

315–510–3677 LOWER LEVEL

Chittenango Family Care

315–687–5100 UPPER LEVEL

• Board Certified

Dr. Robert Friedman • Same Day Sick Visits is now scheduling • Complete Physicals new patients Also serving Fayetteville, Manlius & Cazenovia

• Immunizations • Smoking Cessation Counseling • Cardiac Risk Assessment & Reduction • Suture Removal • Pre-Operative Examinations

153 W. Genesee St., Chittenango For an appointment, please call

(315) 510–3677

www.oneidahealthcare.org

2013 CNY’s Healthcare Guide - 45

Oneida Healthcare Acquires the da Vinci Si HD Surgical System

FPO

verted into an extended care facility. A new extended care facility opened in 1993 with 162 beds and on Jan. 1, 1996, Oneida City Hospital became Oneida Healthcare Center. The Broad St. building was demolished in 1999 and the Oneida Healthcare Rehabilitation and Wellness Center opened on that site at the end of the year. A new laundry facility was built on the hospital campus in 2003 and the old facility on Broad St. was demolished to expand parking for the Rehabilitation and Wellness Center.

Oswego Health Address

110 W. Sixth St. Oswego, NY 13126

General Information 315-349-5500

Website

www.oswegohealth.org

President and CEO Ann C. Gilpin

Medical Directors

Renato Mandanas, MD Allison Duggan, MD

Number of Employees 1,227

Licensed Physicians 143

In 2012 Oneida Healthcare acquired the da Vinci Si Surgical System. “Our new surgical suite was designed with this kind of technology in mind and this (approximately $2 million) investment will help us

Chittenango Internal Medicine

Route 5 Chittenango, 315-510-3677

Maternal Health Clinic

447 N. Main St., Oneida, 315-363-5297

Lab Draw Stations

■ 601 Seneca St., Oneida, 361-5407 ■ 447 N. Main St., Oneida, 363-1437 ■ 102 S. Peterboro St., Canastota, 697-2010; ■ 201 Genesee St. Chittenango’ 687-6887 ■ Harden Blvd. Health Center, Rt. 13, Camden, 315-245-1388

Specialties

■ Sleep Center & Pulmonary Function Test Lab 601 Seneca St. Oneida, 315-363-4419. ■ ENT Specialists of Oneida 221 Broad St., Suite 201, ■ Otolaryngology, Allergy,

provide the best possible outcomes for our patients and surgeons,” said President and CEO Gene Morreale. Oneida Healthcare’s da Vinci system is the only one in Madison and Oneida counties. Audiology Oneida, 315-363-5421. ■ Oneida Orthopedic Specialists 357 Genesee St., 315-363-4651. ■ Neuology Specialists of Oneida Orchard Hill Building 301 Genesee St., Oneida 315-361-2377.

History

The Presbyterian Church provided a treatment room for victims of railroad accidents in 1894, and in 1896 a bathhouse was established as a temporary hospital. Then Mayor J.M. Goldstein in 1899 donated land upon which a four-bed facility would be built. The Broad St. Hospital was built in 1906 and a year later, the School of Nursing opened. In 1936, an 80-bed Oneida City Hospital was built with additional space added in 1951. The present hospital of 101 beds opened in 1972 and the Broad St. facility was con-

46 - 2013 CNY’s Healthcare Guide

Number of Beds 164

Inpatient Visits in 2011 6,314

Outpatient Visits in 2011 361,685

Number of Surgeries in 2011 6,646

Visits to Emergency Department in 2011 23,233

What’s New

■ Oswego Health ofﬁcially unveiled two new premier outpatient centers in 2012. In April, Oswego Health unveiled the completed Fulton Medical Center (FMC) to the community. This facility offers urgent care, medical imaging, women’s health, lab, physical therapy and occupational health services in patient comfortable state-of-the-art facilities. On Oct. 1, Oswego Health expanded its services into a new community and opened the Central Square Medical Center. This healthcare facility provides many of the same services that are offered at the FMC, including urgent care, medical imaging, women’s health, lab and physical therapy services. These

facilities were built utilizing HEAL NY funds and other state grants. ■ The health system has also continued to expand upon its successful physician recruitment initiative and in 2012 added 16 new physicians to its medical staff. The successful recruitment has led to specialists in orthopedics, OB-GYN, general surgery, gastroenterology, emergency medicine, psychiatry, family practice and internal medicine practicing locally, so that residents do not need to leave their community for medical care. ■ Oswego Hospital began its installation of computerized physician order enter (CPOE). Through this initiative, Oswego Hospital aligned with other providers across the country to computerize its medical records, making them portable. Using this system, instead of hand writing their patient orders physicians will use mobile devices to arrange for a variety of tests including lab, medical images, medications, physical therapy and special diets. This technology reduces the potential for errors related to handwriting or transcription, allows order entry at point-of-care or off-site, provides error-checking for duplicate or incorrect doses or tests, and simpliﬁes inventory

and posting of charges. ■ The organization continues to collaborate with the Northern Oswego County Health Services Inc., (NOCHSI) and Oswego County Opportunities (OCO). The collaboration was awarded an $8.34 million HEAL grant to enhance primary care services for the residents of Oswego County. This grant will help ensure that primary care is available and affordable in our rural county for generations to come, and was also used to open an urgent care center in Central Square.

Accolades

■ The staff of Oswego Hospital’s central sterile supply department, which serves as the ﬁrst line of defense in infection control, achieved 100 percent national certiﬁcation, and it is believed to be the only hospital in Central New York to reach this accomplishment. ■ The Fulton Medical Center’s mammography service has been awarded a three-year term of accreditation in mammography following a recent review by the American College of Radiology (ACR). Oswego Health’s other mammography sites, which include Pulaski and the Oswego Health

Services Center are also ACR accredited. Other medical imaging services with the ACR seal are CT, MRI, brE. MRI, nuclear medicine and ultrasound. ■ The ACR gold seal of accreditation represents the highest level of image quality and patient safety. It is awarded only to facilities meeting ACR Practice Guidelines and Technical Standards after a peer-review evaluation by board-certified physicians and medical physicists who are experts in the field. Image quality, personnel qualifications, adequacy of facility equipment, quality control procedures, and quality assurance programs are assessed. The findings are reported to the ACR Committee on Accreditation, which subsequently provides the practice with a comprehensive report they can use for continuous practice improvement. ■ Oswego Hospital was presented an incentive award of $43,914 through the New York State Energy Research and Development Authority (NYSERDA) for implementing cost efficiency measures at the Fulton Medical Center. ■ The NYS Department of Health/ Health Research Inc., presented Oswego Health with a $40,000 grant to support emergency preparedness.

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2013 CNY’s Healthcare Guide - 47

Main Services

Oswego Hospital is a 164-bed, full service facility. The nonproﬁt community hospital offers acute medical, emergency, surgical, maternity, pediatric and behavioral services for adults and children. The hospital opened its completely renovated emergency room in December 2010 that features 17 private rooms and the latest technology.

Specialties

Allergy; diabetes education and support; emergency care; endocrinology; gastroenterology; family medicine; internal medicine; cardiology; neurology; obstetrics and gynecology; opthalmology; oral maxillofacial surgery; orthopedic surgery; pathology; pediatrics; podiatry; primary care; psychiatry; pulmonology; radiology; rheumatology and urology.

gram; Springside at Seneca Hill, an independent retirement community; the Fulton Medical Center offering urgent care, medical imaging, lab, physical therapy and occupational health services; the Central Square Medical Center, offering urgent care, medical imaging, lab and physical therapy services; and Health Service Centers in Mexico, Parish and Phoenix. Oswego Health operates the Lakeside Heart Center and Hospitals Home Healthcare Inc., the only hospital-based certiﬁed home health care agency in Oswego County. The health system also provides occupational health services to area employers, as well as behavioral health services to children, adolescents and adults. In addition, Oswego Health provides laboratory and imaging services throughout Oswego County.

Oswego Hospital

Rome Memorial Hospital

The Manor at Seneca Hill

Address

Outside Divisions

110 W. Sixth St., Oswego, 315-349-5511 20 Manor Drive 315-349-5300

Springside at Seneca Hill

10 County Route 45A, 315-343-5658

Fulton Medical Center/

1500 N. James St. Rome, NY 13440

General Information 315-338-7000

Website

www.romehospital.org

Urgent Care Center 510 S. Fourth St., Fulton, 315-592-3500

President and CEO

Urgent Care 3045 E. Ave (Route 49), Central Square, 315-668-5212

Number of Employees

Central Square Medical Center/

Lakeside Heart Center

Cardiopulmonary Rehabilitation, Kingsford Professional Building 177 W. Fourth St., Oswego, 315-343-1378

Hospitals Home Healthcare 113 Schuyler St., Fulton, 315-598-1544

Basil J. Ariglio

Medical Director

Ankur Desai, M.D 820

Licensed Physicians 222

Number of Beds 130

Inpatient Visits in 2011 4,930

Outpatient Visits in 2011 160,000 +

Behavioral Health Services

Number of Surgeries in 2011

Mexico Health Services Center

Visits to Emergency Department in 2011

Bunner St., Oswego 315-343-8162 5856 Scenic Drive, Mexico, 315-963-4133

Parish Health Services Center

10 Carlton Drive, Parish, 625-4388

Phoenix Health Services Center

7 Bridge St., Phoenix 315-695-4700

History

Oswego Health is a not-for-proﬁt healthcare system that includes Oswego Hospital, a 164-bed community hospital; The Manor at Seneca Hill, a skilled nursing facility that also provides complete rehabilitation services and an adult day health services pro-

Not provided 25,918

What’s New

■ Rome Memorial Hospital collaborated with Upstate Medical University to bring academic excellence to Rome. Upstate Urology opened an ofﬁce in Rome to provide the community access to quality urological services. ■ The hospital opened a new lymphedema therapy program to help patients manage the ﬂuid build-up and

48 - 2013 CNY’s Healthcare Guide

swelling that can often be a complication of brE. cancer as well as diabetes, venous insufficiency, and other diseases or injury. ■ Rome Memorial Hospital added state-of-the-art stereotactic brE. biopsy technology to its Women’s Imaging Center for the diagnosis of brE. disease. It offers patients a minimally invasive option with diagnostic precision in a comfortable and comforting environment. The BrE. Center’s brE. patient navigator helps women understand their treatment options and helps coordinate their appointments when facing a potential brE. cancer diagnosis. This personal approach complements the hospital’s advanced diagnostic technology, including digital mammography and high definition MRI. ■ Rome Memorial Hospital improved the community’s access to state-of-the-art stroke care in 2012 by partnering with Upstate University Hospital in Syracuse. A secure highspeed internet connection and realtime video connects patients in Rome’s emergency department with neurologists in Syracuse. ■ Rome Memorial Hospital expanded its hospitalist program to provide onsite coverage around the clock. Hospitalists are physicians who specialize in caring for hospitalized patients. Because they do not have an office practice, they can spend their time at the hospital monitoring their patients’ progress. Hospitalists and the patient’s primary care physician share the patient’s medical information to ensure continuity of care. ■ The enhance patients’ comfort during their hospital stay, the hospital replaced beds to provide patients with a more comfortable night’s sleep; installed new flat screen televisions that are compatible with headphones to promote a quieter environment and help patients pass the time; and implemented a welcome kit equipped with free headphones, earplugs and a sleep mask to help patients rest. ■ Rome Memorial Hospital Laboratory Department passed its biennial New York State Department of Health inspection with no deficiencies. Over the course of four days, the state surveyor conducted an extensive review of the lab’s compliance with more than 120 pages of standards.

Accolades

■ Rome was the smallest of only eight hospitals in the nation to be recognized by the U.S. Department of Health and Human Services for being

an “outstanding leader” in eliminating life-threatening blood stream infections in its ICU. It is an impressive record that the hospital has maintained since December 2006 by using best practices to protect patients and save lives. ■ Rome Memorial Hospital was the top-ranked hospital for patient safety in Rome, Utica and Syracuse, according to a leading consumer magazine. ■ Rome Memorial Hospital is accredited by the Healthcare Facilities Accreditation Program, which is authorized by Centers for Medicare and Medicaid Services to validate its compliance with federal standards. ■ The hospital’s MRI, CT and digital mammography services achieved accreditation by the American College of Radiology, the gold standard in imaging accreditation. ■ The BrE. Center is a certiﬁed participant in the National Quality Measures for BrE. Centers Program, which recognizes facilities that are dedicated to high standards of excellence. ■ The Sleep Disorders Center achieved accreditation by the American Academy of Sleep Medicine in recognition of the center’s adherence to qual-

ity standards.

Main Services

Rome Memorial Hospital is a nonprofit community facility that provides general medical/surgical, pediatric, intensive care, obstetric, long-term care, sub-acute rehabilitation and senior behavioral healthcare, as well as a full array of outpatient services including: ■ 24-hour emergency services ■ Alcohol and drug counseling (Community Recovery Center) ■ Ambulatory surgery ■ Cardiopulmonary services including pulmonary function tests, cardiac stress tests, electrocardiograms, echocardiographs, Holter monitoring, and electroencephalograms. ■ Endoscopy including colonoscopy, upper endoscopy, endoscopic retrograde cholangiopancreatogram, and flexible sigmoidoscopy. ■ Laboratory services (five collection sites) ■ Lymphedema therapy ■ Medical imaging including ultrasound, CT scans, bone densitometry, mammography, nuclear medicine, MRI, fluoroscopic studies, image-guide brE. biopsies and general X-rays (general X-rays at three locations)

■ Nutrition counseling ■ Radiation therapy for cancer (Mohawk Valley Radiation Medicine) ■ Retail Pharmacy ■ Prenatal care ■ Primary care (Boonville Family Care) ■ Physical, occupational and speech Therapy (two locations) ■ Pulmonary rehabilitation ■ Sleep disorders center ■ Wound care (opening in 2013)

Specialties

Rome Memorial Hospital is known for its commitment to senior services. As one of the few geropsych programs in the area, the hospital’s Senior Behavioral Health Unit serves an 11-county region. As a community hospital, Rome has also positioned itself to deliver excellence in orthopedics, general surgery, medical imaging and women’s health services.

Outside Divisions

264 W. Dominick St.

Rome (Substance Abuse Counseling)

Beeches Ofﬁce Complex

Turin Rd., Rome (lab)

1801 Black River Blvd.

Garage parking in the same building The fastest, most advanced imaging technology on the market An office designed with you in mind—be in and out before most other providers even get you into an exam room Digital images immediately available to your physician online— no need for you to deliver images back to your doctor’s office The most advanced and accurate women’s imaging services in the market—including digital mammography & bone density screens Offering the following services and procedures in the outpatient center or in St. Joseph’s Hospital: � Diagnostic X-ray

� MRI

� Uterine Fibroid Embolization

� Ultrasound

� Computed Tomography

� Digital Mammography

� Peripheral Vascular Studies

� Diagnostic Radiology

� DEXA Bone Density Screens

� 64-Slice CT Scans

� Interventional Radiology

� Stereotactic Breast Biopsy

� Nuclear Medicine 301 Prospect Ave., Syracuse, NY 13203

www.sjhsyr.org Follow @stjosephshealth on

315-423-4960 (appointment scheduling) 315-703-5114 (general information—outpatient imaging) 315-448-5274 (general information—hospital imaging)

St. Joseph’s is sponsored by the Sisters of St. Francis. Franciscan Companies is a member of the St. Joseph’s Hospital Health Center network.

2013 CNY’s Healthcare Guide - 49

Rome (lab & general X-ray)

1617 N. James St., Rome (lab) 13407 state Route 12

Boonville (primary care & lab)

Chestnut Commons

107 E. Chestnut St., Rome (general X-ray, physical therapy, radiation oncology)

155 W. Dominick St.

Rome (prenatal care clinic)

267 Hill Road

Rome (wound care)

History

Rome Memorial Hospital traces its roots back to 1883, when the Bureau of Employment and Relief petitioned the city of Rome to establish a Cottage Hospital to care for the sick and injured. On April 3, 1884, the Cottage Hospital, on Ridge St., admitted its ﬁrst patient. Physician Thomas Flandrau laid the cornerstone for the new Rome Hospital on Sept. 27, 1887, on E. Garden St.. The city built a combined Rome Hospital and Murphy Memorial Hospital on the current North James St. site in 1940. The municipal hospital became Rome Memorial Hospital, a private not-for-proﬁt facility, in 1995.

St. Elizabeth Medical Center Address

2209 Genesee St. Utica, NY 13501

General Information 315-798-8100

Website

www.stemc.org

President and CEO

Richard H. Ketcham

Medical Director

Albert D. D’Accurzio, M.D.

Number of Employees 1,657

Licensed Physicians 311

Number of Beds 201

Inpatient Visits in 2011 11,962

Outpatient Visits in 2011 448,509

Number of Surgeries in 2011 9,687

Visits to Emergency Department in 2011 40,879

What’s New

■ In 2012, St. Elizabeth Medical Center (SEMC) began offering lymphedema services at its Adirondack Sports Medicine and Physical Therapy Center site at St. Elizabeth Medical Arts in New Hartford. The therapist works with patients to develop an individualized treatment program using the most current, research-based techniques for primary and secondary lymphedema. ■ In 2012, the medical center entered into an agreement with the town of Webb to operate the Town of Webb Health Center. In addition to two physicians, the site also includes a dental office and physical therapy office that remain in private practice. Laboratory service began in September and administration expects that existing staff members will become Medical Center employees. Renovations to the building are taking place. ■ St. Elizabeth Medical Group’s New Hartford office moved from Genesee St. to St. Elizabeth Medical Arts at 4401 Middle Settlement Road in March 2012. There is elevator access to the second-floor office. ■ To improve communication with family members of patients having surgery, St. Elizabeth Medical Center began a new paging system. The J-Tech paging system is a hand-held pager that alerts the patient’s family to return to the surgical waiting room for an update on the completion of surgery or a status change. The pagers are issued to the families upon arrival in the ambulatory surgery unit. Families are now able to walk around the SEMC grounds, cafeteria and parking facility knowing staff members and physicians will be able to reach them for any updates. ■ Mohawk Valley Heart Institute (MVHI) celebrated its 15th anniversary of cardiac services in October 2012. The first open-heart surgery was performed on Oct.17, 1997. ■ The medical center held a special mass in its chapel in celebration of the canonization of Saint Marianne Cope, which took place on the same day, Oct. 21, in Rome, Italy. Pope Benedict XVI officially proclaimed Mother Marianne Cope a Saint in the Catholic Church. Mother Marianne was a member of the Sisters of St. Francis and known for her work among the people suffering from Hansen’s disease (leprosy) in Molokai, Hawaii. SEMC also installed a large banner on the outside of the hospital building, as well as driveway banners and posters, to commemorate Mother Marianne and her impact in the establishment of the hospital.

50 - 2013 CNY’s Healthcare Guide

Accolades

■ In 2012, St. Elizabeth Medical Center renewed its Blue Distinction Center for Knee and Hip Replacement from Excellus BlueCross BlueShield for demonstrating better overall quality of care and patient results in knee and hip replacement surgery. Blue Distinction® is a national designation awarded by BlueCross and BlueShield companies to medical facilities that have demonstrated expertise in delivering quality healthcare in the areas of bariatric surgery, cardiac care, complex and rare cancers, knee and hip replacement, spine surgery or transplants. ■ The Mohawk Valley Heart Institute (MVHI) was named a Blue Distinction Center for Cardiac Care® from Excellus BlueCross BlueShield for demonstrating better overall quality of care and patient results in cardiac care. MVHI is a collaboration of St. Elizabeth Medical Center and Faxton St. Luke’s Healthcare, which provides cardiac-care services at both hospitals. MVHI has earned this distinction annually since 2006. ■ 2012/13 Consumer Choice Award co-winner for the ninth time (National Research Corp.).

Main Services

The 25-acre medical center includes the area trauma center, Mohawk Valley Heart Institute, Mohawk Valley Sleep Disorders Center, Marian Medical Professional Building, and ﬁve schools: The College of Nursing, The School of Radiography, The St. Elizabeth Family Medicine Residency Program, the fellowship in hospital medicine and the fellowship in gynecologic endoscopy. A 52,000-squarefoot addition houses 10 operating rooms, 16 intensive care rooms and an ambulatory surgery/outpatient procedure center. In addition, there are two cardiothoracic operating rooms and nine cardiothoracic ICU beds. The medical center offers inpatient services in general medicine and surgery, intensive care, intermediate care, cardiology, orthopedics, psychiatry, pediatrics, oncology and gynecology. It also offers both inpatient and outpatient services in specialties such as cardiopulmonary care, laboratory, pediatrics, radiology, repiratory therapy, physical therapy occupational therapy, speech therapy, endoscopy, chemotherapy (inpatient only), wound management and family life therapy. The medical center operates an on-site ambulatory surgery unit and emergency department. Under the umbrella of the Mohawk.

Valley Heart Institute, St. Elizabeth offers cardiac surgery, angioplasty, cardiac catheterization, electrophysiology and houses cardiac intensive care and special-care units.

Specialties

St. Joseph’s Opens New Oncology Unit

Area trauma center, total knee replacement surgeries using advanced computer-guided technology, nine bed cardiothoracic intensive care unit, Mohawk Valley Heart Institute, Mohawk Valley Sleep Disorders Center, advanced wound care center, family medicine residency program, School of Radiography, College of Nursing, fellowship in gynecologic endoscopy and hospitalist fellowship.

Outside Divisions

The medical center operates a network of 13 primary and rehabilitation care sites in Oneida and Herkimer counties, making healthcare more accessible in Mohawk, Little Falls, Waterville, Clinton, New Hartford, Sauquoit, S. Utica, Central Utica, E. Utica and North Utica. These centers comprise the St. Elizabeth Medical Group and increase the accessibility of healthcare for various communities. The St. Elizabeth Family Medicine Center provides patient care services for the whole family, from newborns to the elderly and is also a teaching facility for new physicians. St. Elizabeth Home Care serves patients in their homes and St. Elizabeth Health Support Services offers respiratory services and durable medical equipment to patients in their homes. The medical center operates Utica’s ﬁrst sports medicine center (Adirondack Sports Medicine and Physical Therapy Center), which offers specialized physical therapy services for sports-oriented and active individuals at its site at the St. Elizabeth medical arts building, 4401 Middle Settlement Road in New Hartford. That site also contains the Advanced Wound Care Center, Imaging at St. Elizabeth Medical Arts, St. Elizabeth Medical Group’s New Hartford ofﬁce and an outpatient laboratory draw site. In addition, St. Elizabeth Medical Center manages the school-based health center located at Kernan Elementary School. St. Elizabeth has served the Mohawk Valley for more than 146 years and is an employment and economic anchor in the community.

History

The hospital was established in 1866 by the Sisters of St. Francis in a small house on Columbia St. in Utica. In 1870, St. Elizabeth Hospital was

Rev. Severine Yagaza, St. Joseph’s chaplain, blesses one of the new oncology rooms at St. Joseph’s Hospital. Joseph’s Hospital Health Center established a new oncology unit Oct. 29, 2012. The 16-bed unit, which is totally dedicated to the care of cancer patients, consists of eight private and four semi-private rooms and its layout includes many of the features of the new private rooms being constructed as part of the patient tower project. “The unit includes the new medication cabinets and infection control closets that will be included in our new patient tower when it is built,” said Gael Gilbert, director of maternal child, behavioral health-inpatient and oncology services. “In addition, the technology the clinical staff is using

is brand new. We’re adding the equipment to many of our new areas as they are renovated or built.” An example of the new technology is the motion tablet the nurses are using to record information about the patients. Similar to an iPad, the tablets are easier to transport from room to room and smaller in size than the laptops formerly used. The unit also is using a new communication system in lieu of call bells, and the Welch Allyn Spot Vital Signs LXi monitors, which allow clinical staff to take patient vital signs and have them automatically recorded in the medical record.

incorporated by New York State law to provide medical and surgical care. In 1887, the new hospital was constructed. In 1904, the school of nursing was constructed. In 1915, construction of the present hospital began.

President

St. Joseph’s Hospital Health Center

Licensed Physicians

Address

Outpatient Visits in 2011

301 Prospect Ave. Syracuse, NY 13203

General Information 1-888-ST.JOES-1

Website

www.sjhsyr.org

Kathryn Howe Ruscitto

Medical Director

Sandra Sulik, M.D.

Number of Employees 3,745 507

Number of Beds 431

Inpatient Visits in 2011 26,317

606,000+

Number of Surgeries in 2011 17,261

Visits to Emergency Department in 2011

2013 CNY’s Healthcare Guide - 51

52,285

What’s New

■ In 2012, it became the only hospital in Central New York to perform transcatheter aortic valve replacement (TAVR), an alternative to traditional open heart surgery. For years, inoperable patients with severe symptomatic aortic valve disease had no treatment options. ■ Launched a therapeutic music program at the hospital. ■ Opened new oncology unit in October 2012. ■ Installing a combined heat and power plant on the hospital’s main campus; received a $2 million grant from NYSERDA to help fund the $15 million project, which is expected to save St. Joseph’s $90,000 a year in energy bills. ■ St. Joseph’s College of Nursing received accreditation from Middle States. It also was awarded a $300,000 grant to help replicate the dual-degree program it has with Le Moyne College throughout New York State. ■ St. Joseph’s Pharmacy Residency program received a six-year accreditation from the American Society of Health-System Pharmacists (ASHP), the maximum allowed. There are 32 accredited year-one pharmacy residency programs in New York State, according to the ASHP. ■ Electrophysiology Lab celebrated its 15th anniversary. ■ St. Joseph’s achieved heart failure and chest pain accreditation from the Society for Chest Pain Centers. ■ Established Women’s and Children’s Service Line. ■ Launched a new website at www.sjhsyr.org.

Accolades

St. Joseph’s Hospital Health Center’s cardio vascular and orthopedic programs again received high ratings from HealthGrades, a national provider of information to help consumers make informed decisions about physicians or hospitals. The “American Hospital Quality Outcomes 2013: Healthgrades Report to the Nation,” which evaluates the performance of approximately 4,500 hospitals nationwide across nearly 30 of the most common conditions and procedures, found the following: ■ Named among America’s Best 100 Hospitals ■ One of HealthGrades America’s 100 Best Hospitals for Coronary Intervention (2013)

■ One of HealthGrades America’s 100 Best Hospitals for Joint Replacement™ (2012-2013 ■ Recipient of the HealthGrades Coronary Intervention Excellence Award (2013) ■ Ranked Among the Top 10 percent in the Nation for Coronary Interventional Procedures (2013) ■ Five-Star Recipient for Valve Surgery (2012-2013) ■ Five-Star Recipient for Coronary Interventional Procedures (2013) ■ Recipient of the HealthGrades Vascular Surgery Excellence Award (2011-2013) ■ Ranked Among the Top 5 percent in the Nation for Vascular Surgery (2012-2013) ■ Ranked No. 1 in New York for Vascular Surgery (2012-2013) ■ Ranked Among the Top 5 in New York for Vascular Surgery (20102013) ■ Five-Star Recipient for Vascular Surgery (2012-2013) ■ Five-Star Recipient for Repair of Abdominal Aorta (2013) ■ Five-Star Recipient for Carotid Surgery (2010-2013) ■ Five-Star Recipient for Peripheral Vascular Bypass (2012-2013) ■ Recipient of the HealthGrades Joint Replacement Excellence Award™ (2011-2013) ■ Ranked Among the Top 5 percent in the Nation for Joint Replacement (2011-2013) ■ Ranked No. 3 in New York for Joint Replacement (2013) ■ Ranked Among the Top 5 in New York for Joint Replacement (20112013) (Ranked 3 in 2013) ■ Five-Star Recipient for Joint Replacement (2007-2013) ■ Five-Star Recipient for Total Knee Replacement (2007-2013) ■ Five-Star Recipient for Total Hip Replacement (2011-2013)

■ Adult mental health ■ Prostate, cardiac and thoracic surgery utilizing da Vinci( robotic technology ■ Neurosurgery, including stereotactic-guided procedures ■ Bariatric surgery ■ Telemedicine capabilities to enhance services for non-tertiary care providers

■ Cardiac care, including cardiac catheterization, angioplasty, minimally invasive and robotic surgery, electrophysiology and rehabilitation ■ Orthopedic diagnostics, surgery and rehabilitation ■ Vascular diagnostics, surgery and intervention ■ Maternal health care, including the Birth Place, a family childbirth center ■ Level III intensive care nursery ■ Women’s services, including comprehensive brE. care and surgery programs

Specialties

Main Services

52 - 2013 CNY’s Healthcare Guide

Outpatient Specialties

■ Cardiac and pulmonary rehabilitation ■ Diabetes self-management ■ Orthopedic care and rehabilitation ■ Hemodialysis and peritoneal dialysis at our Regional Dialysis Center and satellite facilities in Fayetteville, Camillus, Liverpool and Cortland ■ Obstetrics, gynecology and pediatric services at the Maternal Child Health Center ■ Emergency care, including Fast Track( urgent care ■ Primary care, including family practice, obstetrics, gynecology and pediatrics at the Family Medicine Center, W.side Family Health Center and Maternal Child Health Center as well as through its vast network of primary care physicians ■ Dentistry services at the dental ofﬁce ■ Ambulatory surgery, including Central New York’s only overnight stay program at the NorthE. Surgery Center ■ Chronic pain management ■ Adult and children’s mental health services, including the Comprehensive Psychiatric Emergency Program ■ Sleep laboratories ■ Wound care at our Center for Wound Care and Hyperbaric Medicine ■ Spine surgery ■ Physical, speech and occupational therapies ■ Nutritional counseling Cardiovascular; maternal/child; orthopedic; spine; pulmonary; urology; family medicine; internal medicine; wound care; dialysis; home care; surgical services; nursing; bariatrics.

Outside Divisions

Center for Wound Care and Hyperbaric Medicine

4206 Medical Center Drive Fayetteville, NY 13066 Phone: 315-329-7770 Fax: 315-329-7772

Certiﬁed Home Health Care Agency

7246 Janus Park Drive Liverpool, NY 13088 Phone: 315-458-2800 Fax: 315-458-1193

College of Nursing

Phone: 315-474-8851 Fax: 315-479-5170

Maternal Child Health Center OB/GYN Ofﬁce 516 Prospect Ave. Syracuse, NY 13203 Phone: 315-703-5200 Fax: 315-703-5201

206 Prospect Ave. Syracuse, NY 13203 Phone: 315-448-5040 Fax: 315-448-5745

Maternal Child Health

Emergency Program (CPEP) 301 Prospect Ave. Syracuse, NY 13203 Phone: 315-448-6555 Fax: 315-423-6820

Behavioral Health Services

101 Union Ave. Syracuse, NY 13203 Phone: 315-448-5477 Fax: 315-448-6314

North Surgery Center

5101 W. Genesee St. Camillus, NY 13031 Phone: 315-488-2979 Fax: 315-448-3489

NorthE. Surgery Center

Comprehensive Psychiatric

Dental Ofﬁce

Dialysis Center-Camillus

Dialysis Center-Cortland 3993 W. Road Cortland, NY 13045 Phone: 607-662-0140

Center Pediatrics Ofﬁce 516 Prospect Ave. Syracuse, NY 13203 Phone: 315-703-5270 Fax: 315-703-5271 742 James St. Syracuse, NY 13203 Phone: 315-703-2700 Fax: 315-703-2730

5100 W. Taft Road Liverpool, NY 13088 Phone: 315-452-2014 Fax: 315-452-2034 4208 Medical Center Drive Fayetteville, NY 13066 Phone: 315-329-7999 Fax: 315-329-7990

Dialysis Center-North

Physical Therapy-Lyncourt

Dialysis Center-Northeast

Physical Therapy-NorthE.

Dialysis Center-Regional

Sleep Lab-E. Genesee

Family Medicine Center

Sleep Lab-NorthE.

8136 Oswego Road Liverpool, NY 13090 Phone: 315-652-8474 Fax: 315-652-8696

4208 Medical Center Drive Fayetteville, NY 13066 Phone: 315-329-7200 Fax: 315-329-7203 973 James St. Syracuse, NY 13203 Phone: 315-703-6700 Fax: 315-703-6762

101 Union Ave., sixth ﬂoor Syracuse, NY 13203 Phone: 315-448-5491 Fax: 315-448-6203

Franciscan Companies

333 Butternut Drive DeWitt, NY 13214 Phone: 315-458-3600 Fax: 315-458-2760

Health Care Management Administrators, Inc. 333 Butternut Drive DeWitt, NY 13214 Phone: 315-458-4300 Fax: 315-458-9006

Kinney Drugs at

Franciscan Pharmacy 101 Union Ave. Syracuse, NY 13203

of St. Francis transformed a dance hall and bar into a 15-bed hospital. Still sponsored by the Sisters of St. Francis, the growth of Syracuse’s first hospital has paralleled that of the city. The institution has evolved into a medical system that, in addition to the hospital, includes a college of nursing, psychiatric emergency program and physician’s office building. In addition to providing general medical and surgical care, St. Joseph’s offers several specialty services, including hemodialysis, maternity services, a separate birth center, emergency care, intensive care, wound care, dental services, suicide prevention and certified home health care. St. Joseph’s operates several satellite facilities, including two ambulatory surgery centers, family and maternal child/clinics, a dental clinic, psychiatric services center, The Wellness Place, Regional Dialysis Center, neighborhood dialysis centers and a cardiopulmonary rehabilitation center. The health care institution has been designated a Chest Pain and Heart Failure Center by the Society of Chest Pain Centers, and New York state recognizes it as a: ■ Special Care Neonatal Unit ■ Apnea Center ■ Cardiac Diagnostic Center ■ Cardiac Surgical Center ■ Community Mental Health Center ■ Tobacco Cessation Center As an integral part of Syracuse and the Central New York Community for more than 140 years, St. Joseph’s provides quality care compassionately to the sick and injured.

2700 Court St. Syracuse, NY 13208 Phone: 315-455-7203 Fax: 315-455-7459

4401 Medical Center Drive Fayetteville, NY 13066 Phone: 315-329-7000 Fax: 315-329-7578 945 E. Genesee St. Syracuse, NY 13210 Phone: 315-475-3379 Fax: 315-475-5077

Syracuse VA Medical Center

4400 Medical Center Drive Fayetteville, NY 13066 Phone: 315-329-7378 Fax: 315-329-7380

Address

800 Irving Ave. Syracuse, NY 13210

W.side Family Health Center

General Information

216 Seymour St. Syracuse, NY 13204 Phone: 315-703-2600 Fax: 315-703-2621

History

315-425-4400

Website

www.syracuse.va.gov

Medical Center Director

St. Joseph’s Hospital Health Center is a 431-bed hospital and healthcare system dedicated to providing quality health care to the residents of 16 counties in Central New York. St. Joseph’s is accredited by DNV Healthcare Inc. St. Joseph’s has stood as a community landmark atop Prospect Hill in Syracuse since 1869 when ﬁve Sisters

James Cody

Medical Director

William H. Marx, D.O.

Number of Employees 1443

Licensed Physicians 342

Number of Beds 106

2013 CNY’s Healthcare Guide - 53

Inpatient Visits in 2011 4,794

Outpatient Visits in 2011 635,089

Number of Surgeries in 2011 1,080

Visits to Emergency Department in 2011 13,260

What’s New

The most significant construction project is the new $100-plus million, 6-floor addition which houses VA’s Spinal Cord Injury (SCI) Center. Some clinic areas on the first and second floors opened March 25, 2012,. The SCI/SCD 30-bed center is set to open in 2013.

Accolades

■ Witnessed evidence of sustained quality care through performance measures: Met all national composite scoring metrics for safe and effective clinical care. Met or exceeded VA composite targets for cardiovascular care, diabetic management, surgical infection prevention, infectious care, mental health screening, tobacco cessation, disease prevention, and patient satisfaction. ■ Implemented improvements in patient centered care that encompasses the patient centered care philosophy to meet and exceed patient needs and expectations: Exceeded national averages on overall inpatient and outpatient centered care SHEP measures. Achievement of full Accreditation by Joint Commission (JC), Commission on Accreditation of Rehab Facilities (CARF), the College of American Pathologists (CAP), American Association of Blood Banks (AABB), Ofﬁce of Research Oversight (ORO & AAHRPP), National Health Physics Program (NHPP), Nuclear Regulatory Commission (NRC), Occupational Safety and Health Act (OSHA), Food and Drug Administration (FDA), Long Term Care Institute (LTCI), and various other external organizations. ■ Expanded outreach support and services for: – Minority Veterans – Native American Veterans – Homeless Veterans – HUD-VASH – Care Coordination Home Telehealth Program – Justice Outreach support to prevent incarceration

■ Partnered with DoD/VBA to perform IDES (integrated disability evaluation system) disability exam services for Fort Drum. ■ Enhanced revenue actions to exceed the MCCF target and capture 19.2 million dollars ■ Honored with the following National Accolades: – Presidential Rank Award for Meritorious Executive – National Patient Safety Award (Gold Level) – National Social Worker of the Year – Hands and Heart Award – Resident Teacher of the Year Award – Integrated Ethics Top Marketer – Designated Best Prosthetics Department in VA ■ Received the New York State Regional Employer Recognition Award as a result of the Syracuse VAMC’s ongoing commitment to provide individuals with disabilities opportunities for employment.

History

Syracuse VAMC is a 106-bed general medical and surgical referral center. It is a teaching facility afﬁliated with SUNY Upstate Medical University and operates community-based outpatient clinics (CBOCs) in Massena, Watertown, Auburn, Rome, Oswego, Binghamton and Tompkins/Cortland in Freeville — serving 13 counties in Central New York. Syracuse VA partners with Vet Centers located in Syracuse, Binghamton, and Watertown. Watertown is located adjacent to Fort Drum, the home of the 10th Mountain Division. Syracuse VAMC leases space for two facilities located in Syracuse — the Community Care Center and the new Behavioral Health Outpatient Center (BHOC). A third lease supports the newly-opened (March 5, 2012) and expanded VA Dental Clinic now located just one mile from the Syracuse VAMC on Erie Blvd E.. In addition to convenient, free parking directly outside the clinic, VA provides round-trip shuttle service to and from the Syracuse VAMC throughout the day.

Upstate University Hospital Address

• Downtown Campus 750 E. Adams St. Syracuse, NY 13210 • Community Campus

54 - 2013 CNY’s Healthcare Guide

4900 Broad Road Syracuse, NY 13215 • Golisano Children’s Hospital 1 Childrens Circle Syracuse, NY 13210

General Information: 315-464-5540

Websites

www.upstate.edu/hospital www.upstate.edu/community www.upstate.edu/gch

Chief Executive Ofﬁcer John McCabe

Medical director

David B. Duggan M.D.

Number of employees: 4,750

Number of licensed physicians: 1,150

Number of beds:

715 (includes Upstate University Hospital’s Downtown Campus and Community Campus

Inpatients Visits in 2011 20,429

Outpatients Visits in 2011 453,998

Emergency Department 70,529

Surgeries 8,489

What’s New

• The Upstate Cancer Center, a five-story $74-million facility will bring Upstate University Hospital’s outpatient cancer services—pediatric and adult—under one roof. It is expected to open in late 2013. • The new facility will encompass 90,000 square feet on three stories and feature 27 private infusion areas, four-season rooftop healing gardens, meditation room, family resource center, multidisciplinary practice locations, private space for genetic, financial and other counseling services, a boutique for patient apparel and other personal products and three linear accelerators, with room for a fourth. The fourth floor will accommodate future expansion and the fifth floor will house the clinical laboratories. • Construction on a $15 million Upstate Cord Blood Bank is underway. The bank will collect, process and store umbilical cord blood donated by families throughout Central and Northern New York to be used by those in need of life-saving medical treatments and for medical research. Umbilical cord blood is blood that remains in the placenta and umbilical cord after childbirth. It is a rich source of hematopoietic stem cells that have the potential of

being used in the treatment of dozens of diseases, like cancer and sickle cell. The two-story building will be between 10,000 and 15,000 square feet and be located on Upstate’s Community Campus at 4900 Broad Road, Syracuse. Upstate provides obstetric services on the Community Campus, and also is home to the Regional Perinatal Center, which offers advance perinatal care to patients throughout Upstate New York. The building’s design and construction work and equipment is made possible by a $15 million state grant obtained by State Sen. John DeFrancisco. • Upstate will also begin work on creating a dedicated geriatric emergency unit on its Community Campus that will be able to offer specialized emergency care for older adults. • Upstate’s Community Campus will also be home to a new brE. surgery center, adding two new brE. surgeons to its medical staff.

Accolades

• Upstate’s quality has been recognized by many, including U.S. News & World Report, which ranked Upstate University Hospital as the No. 1 hospital in the Syracuse metro region in its 2011-2012 Best Hospitals rankings. U.S. News also recognized Upstate for its care in the specialty areas of cancer; ear, nose and throat; kidney disorders; and urology. • Upstate’s stroke program received its second consecutive Gold Plus Quality Achievement Award from the American Heart Association. The 2012 award recognizes the hospital’s commitment and success in implementing excellent care for stroke patients, according to evidence-based guidelines. Upstate received its first American Heart Association/American Stroke Association’s Get With The Guidelines—Stroke Gold Plus Quality Achievement Award in 2011 and Upstate was the first in the region to receive the Stroke Gold Quality Achievement Award. • Other recent recognition includes HealthGrades’ five-star rating for bariatric surgery and the Outstanding Achievement Award from the Commission on Cancer for Upstate’s cancer care • Upstate is also a DNV certified primary stroke center and has been a listed on the American Heart Association and Stroke Association stroke honor roll. • Upstate cardiac surgeon Gregory Fink was noted in the most recent state report has having one of the loW. pa-

tient death rates in New York state. • Excellus BlueCross BlueShield has also designated Upstate as a Blue Distinction Center for spine surgery, knee and hip replacement, and bariatric surgery. • Numerous staff members have also been honored for their work. • Upstate University Hospital CEO John McCabe was named as one of the nation’s top 100 physician leaders of hospitals and health systems by Becker’s Hospital Review. • Upstate physician assistant Thomas Antonini was named New York state’s PA of the Year by the New York State Society of Physician Assistants.

Main Services

The largest hospital in the Syracuse area, Upstate University Hospital is a 715-bed facility located on two campuses (downtown and community) that provides an array of specialty services for patients throughout Central New York, stretching from Canada to Pennsylvania. The hospital offers many one-of-a-kind services, including trauma and burn care, specialized care for pediatric cancer patients and specialized stroke treatment. It includes the region’s only children’s hospital,

the 71-bed Upstate Golisano Children’s Hospital, which opened in September 2009 and the region’s only specialized pediatric after hours care center, Golisano After Hours Care. Other notable pediatric services include a special children’s surgery center, as well as clinics for ADHD, spina biﬁda and other neurodevelopmental disorders. Upstate is a leader in the ﬁeld of cancer care employing some of the latest technologies for the treatment of all kinds of cancer. Upstate is currently building a new $74 million comprehensive outpatient cancer center to open in late 2013. Other notable services include the award-winning Jim and De De Walsh Family Birth Center, Wound Care Center, and the Upstate Stroke Center, which is a New York state Designated Stroke Center, and the Joslin Diabetes Center. Upstate’s list of adult specialty services is robust and includes the ALS Research and Treatment Center, BrE. Care and Endocrine Surgery Center, the Thoracic Oncology Program, Heart and Vascular Center. (See expanded list below.) Upstate’s Bariatric Surgery Center is the volume leader in bariatric

2013 CNY’s Healthcare Guide - 55

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surgery procedures and it is based on Upstate’s Community Campus.

History

Upstate University Hospital, the teaching hospital of the State University of New York Upstate Medical University — Central New York’s only academic medical center — provides some of the most complex procedures to some of the area’s most critically ill patients. It is also home to an extensive array of specialty clinics. In 2009, it opened a six-story addition that features new patient care ﬂoors for neurosurgery, oncology and cardiology and the two-story Upstate Golisano Children’s Hospital that features 61 private patient rooms and a host of family amenities and services. The children’s hospital provides a solid foundation for some of the area’s most specialized pediatric services, pediatric surgery, care for children’s cancers and blood disorders, eating disorders, ADHD, spina biﬁda and other neurodevelopmental disorders, including autism. The innovative design has been honored by numerous organizations. In 2011, it took over the former Community General Hospital in Syracuse renaming it Upstate University Hospital at Community General.

Samaritan Medical Center

We Recycle Your Used and Old X-ray Films! The highest payout for X-ray film, lithograph film, scans, print film and MRI’s. No minimum pick up weight and on the spot payments!

Address

540-560-4045 • 877-470-2745 • www.absoluterecyclingnrecovery.com Absoluterecyclingnrecovery@gmail.com

Chief Executive Ofﬁcer

Absolute Recycling & Recovery

THINK OF US FOR YOUR YEAR END X-RAY PURGE

830 Washington St. Watertown, NY 13601

General Information 877-888-6138

Website

www.samaritanhealth.com Thomas H. Carman

Medical Director

Mario Victoria, M.D.

Number of Employees 2,000

800-858-8109

Licensed Physicians 174

Number of Beds

100% OSHA Compliant • Patient Gowns • Lab Coat Service • Scrubs • Sheets/Pillow Cases • Bath/Hand Towels • Masssage Linens • Professional Mat Service • Fluid Resistant Garments

294

Inpatient Visits in 2011 56,447

Outpatient Visits in 2011 177,661

Number of Surgeries in 2011 5,176

Serving Central New York HealthWearRental.com

56 - 2013 CNY’s Healthcare Guide

Visits to Emergency Department in 2011 50,299

What’s New

■ The primary healthcare clinic in Cape Vincent operated by Carthage Area Hospital changed hands in August 2012 as Samaritan Medical Center stepped in to operate the clinic as part of its Family Health Network. “The transfer of our Cape Vincent clinic to SMC is another example of Carthage Area Hospital’s intent to streamline operations to best serve the communities in and around Carthage,” said Adil Ameer, Carthage Area Hospital chief executive ofﬁcer. Under the agreement, Samaritan assumed all operations of the clinic, including maintaining the same stafﬁng and providers. ■ The hospital’s maternity unity has been expanded in 2012 and features a new and expanded NICU, additional labor/delivery/ recovery rooms, and an enhanced entrance and waiting area for family members. More renovations was expected through spring 2013.

Upstate CEO Named Among Top 100 Physician Leaders of Hospitals

Behavioral and health services, cancer treatment, radiology and imaging, cardiac, rehabilitation, surgical services, women’s health services, ambulatory surgery, urology, outpatient rehabilitation, joint replacement surgery, maternity department, brE. health.

Upstate University Hospital CEO John McCabe. speaking at the opening earlier in 2012 of Upstate Golisano After Hours Care.

Main Services

Specialties

Allergy, anesthesiology, cardiology, dentistry, dermatology, emergency medicine, ear, nose and throat, endocrinology, family practice, gastroenterology, general surgery, hospitalist, infectious disease, internal medicine, interventional radiology, medical oncology and hematology, neonatology, nephrology, neurology, neurosurgery, obstetrics/gynecology, occupational medicine, ophthalmology, oral surgery, orthopedic surgery, pain management, pathology, pediatric cardiology, pediatric nephrology, pediatrics, physical medicine & rehabilitation, plastic & reconstructive surgery, podiatry, psychiatry, pulmonology/somnology, radiation oncology, radiology, rheumatology, thoracic surgery, urology.

Outside Divisions

■ Plaza Family Health Center 1575 Washington St. Watertown, NY 13603 315-786-7300 ■ Cape Vincent Family Health Center 782 E. Broadway St. Cape Vincent, NY 315-654-2530

Upstate University Hospital Chief Executive Ofﬁcer John McCabe, MD, has been named one of the nation’s top 100 physician leaders of hospitals and health systems, by Becker’s Hospital Review. McCabe’s inclusion on the list reﬂects his healthcare experience and his commitment to quality care, according to Becker’s. Many leaders on the list ■ Clayton Family Health Center 909 Strawberry Lane Clayton, NY 13624 315-686-2094 ■ Coffeen St. X-ray and Lab Center 1213 Coffeen St., Suite 2 Watertown, NY 13601 315-755-2140 ■ LeRay Family Health Center 26908 Independence Way, Suite 101 Evans Mills, NY 315-629-4525 ■ Lacona Family Health Center 3 DeMott St. Lacona, NY 13083 315-387-3400 ■ Outpatient Testing Center 826 Washington St., Suite 205 Watertown, NY 13601 315-779-5231 ■ Patient Service Center 1571 Washington St., Suite 102 Watertown, NY 13601

were nominated by peers and this list then vetted by industry experts. It’s the third time McCabe has been recognized by Becker’s in the past 18 months. Last year, McCabe appeared on two separate Becker’s listings of top health system and hospital leaders. McCabe’s selection is noted in Becker’s Hospital Review. 315-786-8962 ■ Washington Summit Imaging & Lab Center 19324 US Route 11, Bldg. 2 315-788-1204 ■ Watertown BrE. Imaging 428 Washington St. Watertown, NY 13601 315-782-5032 ■ Woman to Woman 1575 Washington St. Watertown, NY 13601 315-785-4155

History

Samaritan Health System, located in the city of Watertown in Northern New York’s Jefferson County, has been proudly serving the local community since 1881. Samaritan Medical Center, a 287-bed full-service community hospital, and Samaritan Keep Home, a 272-bed long-term care nursing home, are the two anchor facilities of Samaritan Health System.

2013 CNY’s Healthcare Guide - 57

Resources All telephone numbers are in the 315 area code unless otherwise stated.

Adult/Adolescent Services Adolescent Pregnancy Prevention and Services, Oswego County BOCES 179 county Route. 64 Mexico, NY 13114 Phone: 315-963-4251 Contact: Ronald Camp Email: rcamp@oswegoboces.org Website: www.oswegoboces.org

� The mission of Oswego County BOCES’ Adolescent Pregnancy Prevention and Services (APPS) Project is to coordinate the provision of high quality and innovative APPS strategies for the residents of the county. Our intervention strategies focus on the reduction of premature sexual activity and parenthood, which present potential long term medical, social, economic and psychological problems to adolescents, their families, the children they bear, and society at large. Oswego County BOCES provides counseling and education on human sexuality and health issues to students in area schools. Services are conﬁdential. The Oswego County BOCES APPS program has been a great success. We have seen teen pregnancy rates drop faster than the national and state averages and we have dramatically increased teen prenatal care. As a result, fewer teens are becoming pregnant and those who do are having healthier births.

Centre Syracuse, L.L.C. 3300 James St. Syracuse, NY 13206 Phone: 315-671-2202 Contact: Drive John Wohlers Email: info@centresyracuse.com Website: www.centresyracuse.com

� A treatment facility designed to provide specialized care for those diagnosed with an eating disorder. Adults 14 and older who suffer from anorexia nervosa, bulimia nervosa, binge eating disorders and other disorders can ﬁnd the care they need.

Family Guidance Center 2207 Burnet Ave., Syracuse NY 13206 Contact: Marijo Delmore, Claire Paice Phone: 315-428-8844

� The agency provides counseling to children, individuals, couples and family. Drug and alcohol evaluations and treatment are also available. Professionals are licensed clinical social workers and hold certiﬁcation in alcohol and substance abuse counseling.

Oswego County Opportunities, Inc. 75 E. First St. Oswego, NY 13126 Phone: 1-877-342-7618 342-7532 Contact: Eric Bresee Email: youthservices@oco.org Website: www.oco.org

� This program provides counseling and education services for youths in order to support them in making the right decisions in their lives. These services include after school activities, employment skills training and transitional living for homeless youths.

Oswego County Opportunities Health Ctr. • Oswego Health Center 10 George St. Oswego, NY 13126 • Fulton Health Center 522 S. Fourth St., Suite 500 Fulton, NY 13069

58 - 2013 CNY’s Healthcare Guide

Phone: 315-598-4790 Contact: Ellen Holst, Senior Director of Health and Nutrition Email: eholst@oco.org Website: www.oco.org

� OCO offers services in reproduction, anatomy, physiology, birth control counseling and related subjects, STD testing and treatment and unplanned pregnancy counseling. They also offer assistance for the homeless, meals for the elderly and youth education programs. Satellite ofﬁces are located in Pulaski, Mexico, and on the SUNY Oswego campus.

Planned Parenthood of the Rochester/Syracuse Region 1120 E. Genesee St. Syracuse, NY 13210 Phone: 866-600-6886 315-475-5540 Contact: James Stewart Email: jstewart@pprsr.org Website: www.pprsr.org

� Planned Parenthood provides reproductive health care, education, counseling and leadership in preserving the right to reproductive freedom. Special emphasis is given to women who have limited access to reproductive services. Health services, emergency contraception, community education, rape crisis services (Rochester), family planning and other programs are offered.

Pregnancy Care Center 140 W. Utica St. Oswego, NY 13126 Mailing Address: P.O. Box 5444 Oswego, NY 13126 Phone: 315-343-7147 Contact: Jill Pelkey, Executive Director Email: baby@pccoswego.org Website: www.oswegopregnancy. org

� The Pregnancy Care Center provides free pregnancy testing, confidential counseling as well as referrals for no cost prenatal care, financial aid, adoption, and other community services. We provide clothing and miscellaneous supplies for mother and baby. Our Earn While You Learn program on parenting and pregnancy and other topics enable parents-to-be to earn items they will need. We also are available for pos-abortion counseling and offer ongoing support and friendships. All services are free and confidential.

Pregnancy Care Center of Cayuga County 75 Genesee St. Auburn, NY 13021 Phone: 315-255-2778 1-800-712-4357 (24-7 help line) Contact: Lynn Greene, Executive Director Fax: 255-2776 Email: ofﬁce@ auburnpregnancycarecenter.com Website: www.auburnpregnancycarecenter.com

� The purpose for which the pregnancy Care Center of Cayuga County exists is to present the truth to young women and their families who are encountering the issues of an unplanned pregnancy and to assist them in ﬁnding the necessary resources to meet their needs. We provide free pregnancy tests, referrals to doctors and community agencies, information on STDs, childbirth education lessons, parenting lessons, life skills lessons, men’s mentoring information, abstinence information, education on types of abortion procedures and their risks, and small group studies. All pregnancy options are discussed. Material aid assistance is provided while attending lessons. All services are free and conﬁdential.

REACH CNY, Inc. 1010 James St. Syracuse, NY 13203 Phone: 315-424-0009 Website: www.reachcny.org

� REACH CNY, Inc. provides resources, education, advocacy and collaborative projects to improve health and reduce health disparities in Central New York, focusing on prenatal and perinatal health, adolescent health, and HIV/AIDS. REACH CNY is the Regional Training Center for the New

York State Health Department’s AIDS Institute, serving Central New York and the Southern Tier. REACH CNY’s O!SNAPP program empowers youth to prepare them for a healthy and successful adulthood. REACH CNY hosts the Central New York Ofﬁce of the NYS Sudden Infant and Child Death Resource Center.

Scleroderma Foundation / Tri-State, Inc. Chapter 59 Front St. Binghamton, NY 13905 Phone: 607-723-2239, 1-800-867-0885 jpeak@scleroderma.org Website: www.sclerodermatristate.org

� This organization provides information and referrals and funding for research.

Vera House 6181 Thompson Road Suite 100 Syracuse, NY 13206 Phone: 315-425-0818 Contact: Randi K. Bregman Email: rbregman@verahouse.org Website: www.verahouse.org

� This agency provides direct client service, community education and community planning to victims of domestic and sexual violence and their families. It provides emergency shelter, counseling and outreach services and prevention programming. Vera House also offers a 24-hour support line at 315-468-3260.

Alcohol / Drug Addiction Alcoholics Anonymous – Syracuse Service Center 2513 James St. Syracuse, NY 13206 Phone: 315-463-5011 (24/7) Website: www.syraa.org

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. There are no dues or fees for AA, the only requirement is a desire to stop drinking. The Syracuse Services website offers links to meeting places and times seven days a week throughout CNY.

Arbor House-Chemical Dependence Program 53 Hall Road Hannibal, NY 13074 Phone: 315-564-5506 Contact: Andrea Elliott Email: aelliott@oco.org Website: www.oco.org

� This facility is designed for adults recovering from the disease of alcoholism. The facility provides a structured, home-like setting for up to 16 persons making the transition into abstinent living, and provides trained assistance from resident staff.

C.H.A.D.

YWCA of Syracuse and Onondaga County Women’s Transitional Residential Program 120 E. Washington St., Suite 415 Syracuse, NY 13202 300 Burt St. 9th Floor Syracuse, NY 13202 Phone: 315-424-0040, 471-9480 Contact: Joan Durant Email: jdurantywca@cnymail.com Website: www.ywca-syracuse.org

� Helps women at risk overcome life obstacles by offering transitional or permanent housing for single parents or pregnant women. Staff is available 24 hours a day.

75 Genesee St. Auburn, NY 13201 Phone: 315-253-9786 Contact: Kevin Hares Email: chad2000@centralNY.twcbc.com

� This program provides professional outpatient counseling services for people and their families who are abusing or dependent on alcohol or drugs. There is also a special focus for adolescents. It offers school-based prevention programming, including intervention, counseling and education.

Chemical Dependency Treatment at Crouse 410 S. Crouse Ave. Syracuse, NY 13210 Phone: 315-470-8300 Contact: Darlene Sheets Email: DarleneSheets@crouse.org

2013 CNY’s Healthcare Guide - 59

Website: www.crouse.org

� This program offers inpatient and outpatient services for individuals with chemical dependencies. An experienced healthcare team that includes counselors, nurses, psychiatrists and other physician specialists runs the program. Self-referrals are welcome. Sliding fee and most insurance plans are accepted.

Conifer Park Clinic •Outpatient Clinic 526 Old Liverpool Road, Suite 4 Liverpool, NY 13088 •Inpatient Clinic 79 Glenridge Road Glenville, NY 12302 Phone: 315-453-3911 Contact: Michael Kettle Email: mkettle@libertymgt.com Website: www.coniferpark.com

� This clinic provides a variety of therapy options including intensive outpatient groups, women’s groups, dual focus programs, adolescent treatment and 12-step groups. Unlawful possession of marijuana (UPM) classes are also available once a month.

County of Oswego Council on Alcoholism and Addictions • 53 E. Third St. Oswego, NY 13126 Phone: 342-2370 • 4 Tower Drive Fulton, NY 13069 Phone: 315-598-6707 Contact: Deborah Bills Email: dbills@cocoaa.org

� Offers services including outpatient clinic treatments and prevention services. The certiﬁed program accepts Medicaid and health insurance and offer sliding-fee scales.

Madison County Council on Alcohol and Substance Abuse- Bridges 3059 Seneca Turnpike, Suite E Canastota, NY 13032 Phone: 315-697-3947 Contact: Susan Jenkins Email: sjenkins@bridges-mccasa.org Website: www.bridges-mccasa.org

� The mission of Bridges is to improve the quality of life by providing advocacy and services to the community, the workplace, families and individuals affected by addiction and the abuse of alcohol, tobacco and other

substances. This agency offers information and referral for alcohol and substance abuse addiction. Also provided is a comprehensive assistance program to businesses in the CNY region.

Prevention Network 906 Spencer St Syracuse, New York 13204 Phone: 315-471-1359 Contact: Bradley Finn Website: www.preventionnetwork cny.org

� Prevention Network is a not-forproﬁt agency that educates, trains, and provides prevention services and education pertaining to substance use, abuse, and addictions to the Central New York community. For over 50 years, the agency has assisted individuals, families, schools and businesses through helpful information and training, anonymous referrals, and support services to assure positive outcomes.

Syracuse Behavioral Healthcare 847 James St. Syracuse, NY 23103 Phone: 315-492-1184 Contact: Lisa Mancini Website: www.sbh.org

� Syracuse Behavioral Healthcare is one of Upstate New York’s most comprehensive and clinically progressive substance use disorder and other behavioral health services provider. SBH promotes recovery from the effects of substance use disorders and other behavioral health issues through healthcare programs at every stage of the rehabilitation process. It operates in Onondaga and Monroe counties, with the programs located in Syracuse and Rochester.

Amputees / Disabled Person Services EnMotion Support Group 521 E. Washington St. Syracuse, NY 13202 Phone: 315-652-9283 Contact: Mary Petrarca

� EnMotion offers amputees and their loved ones the opportunity to share thoughts, ideas and information. The group was formed in 2006 by local residents Mary Petrarca and Noel Dob-

60 - 2013 CNY’s Healthcare Guide

bins. It meets every second Tuesday at 6 p.m. The group does not meet in January and February.

Cancer Services Finger Lakes Radiation Oncology Center 7 Ambulance Drive Clifton Springs, NY 14432 315-462-5711 www.ﬂrocenter.com

� Finger Lakes Radiation Oncology Center (FLROC), founded in 1985, provides a radiation treatment center for patients in the Finger Lakes area. It is attached to both the Clifton Springs Hospital & Clinic (CSH&C) and The Springs. The staff is always reﬁning the center’s treatment methods to deliver the highest-quality patient care possible. By using the most current treatment planning technology available to “map” tumors, board-certiﬁed radiation oncologists design treatments with pinpoint accuracy. This ensures that tumors get the most effective dose while minimizing or excluding radiation to surrounding healthy tissues- a particular advantage when the cancer is located near vital organs.

Hematology-Oncology Associates of CNY 5008 Brittonﬁeld Pkwy # 700 E. Syracuse, NY 13057-9250 315-472-7504 www.hoacny.com

� Hematology-Oncology Associates of CNY (HOA) has been a private practice dedicated to caring for people with blood disorders and cancer since 1982. Its mission is to provide the highest level of quality care in a healing environment for the mind, body and spirit of patients dealing with cancer and blood disorders. The practice’s goal is to offer the highest level, state-of-theart technology and treatments, while meeting the emotional needs of our patients and their families. Since 1986, HOA has participated in the National Cancer Institute Community Clinical Oncology Program (CCOP). The practice is one of only 50 such participants in the United States. Its patients therefore can beneﬁt from clinical trials of state-of-the-art cancer treatments that are unavailable anywhere else in Upstate New York. (The closest CCOP participants are located in Long Island and Pennsylvania).

Hope for Heather P.O. Box 2208 Liverpool, NY 13089 Phone: 315-657-7879 Contact: Frieda Weeks, President Email: support@hopeforheather.org Website: www.hopeforheather.org FB: Hope For Heather

� This non-proﬁt, 501(c)((3) organization raises money for ovarian cancer research, and creates awareness and education in the community. Hope for Heather operates a speaker’s bureau to help increase education on ovarian cancer, a booth at the New York State Fair and an annual 5k run.

Upstate Medical University Department of Radiation Oncology • University Hospital Radiation Oncology 750 E. Adams St., Room 228 Syracuse, NY 13210 Phone: 315-464-5276 • Hill Radiation Oncology 1000 E. Genesee St., Suite 101 Syracuse, NY 13210 Phone: 315-476-3535 • Oswego Co. Radiation Oncology 105 county Route. 45A, Suite 200 Oswego, NY 13126 Phone: 315-207-9066 Website: www.upstate.edu/radonc

� With three locations in the area, Upstate Medical University Department of Radiation Oncology strives to offer the best, most proﬁcient care to its patients by providing the most advanced technologies and therapies available and by participating in and staying on top of the latest in cancer research.

Children/Family Services Catholic Charities of the Finger Lakes 134 E. Genesee St. Auburn, NY 13021 Phone: 315-253-2222 Contact: Bill Lamb, Program Director Email: ccﬂaub@dor.org Website: www.catholiccharitiesﬂ.org

� Works with faith communities, government, elected ofﬁcials and business leaders to meet human needs and

effect public policy that addresses the needs of all people.

Catholic Charities Onondaga County 1654 W. Onondaga St. Syracuse, NY 13204 Phone: 315-424-1800 Contact: Mike Melara Email: mmelara@ccoc.us Website: www.ccoc.us

� At the agency, neighborhood and home-based levels, Catholic Charities offers over 25 programs and services including shelters and housing services for homeless women, children and men, preschool programs, after-school programs, infant care and parenting education, expectant parent counseling and case management, mental health services, case management and personal care services for elderly at home, emergency assistance for people in crisis, nutrition services for children, and refugee resettlement. Please see the agency’s website for speciﬁc programs.

Catholic Charities Oswego County 365 W. First St. Fulton, NY 13069 Phone: 315-598-3980 Contact: Mary Margaret Pekow Website: www.ccoswego.com

� Works with faith communities, government, elected ofﬁcials and business leaders to meet human needs and effect public policy that addresses the needs of all people.

Cayuga County Health and Human Services 160 Genesee St. Auburn, NY 13021 Phone: 315-253-1451 Contact: Elane M. Daly Website: www.cayugacounty.us

� This Cayuga County agency promotes and protects the health and well being of the individuals, families and the community we serve.

Department of Social Services, Madison County

� The Madison County Department of Social Services effectively and efficiently provides financial support, tools for self-sufficiency, aid for health and safety issues, community referrals and advocacy for all residents of Madison County. It works with community groups and local government to strengthen networks of community service. It strives to treat everyone with respect, trust and dignity while fostering a work environment of open communication and mutual support.

Department of Social Services, Onondaga County John H. Mulroy Civic Center, 12th Floor 421 Montgomery St. Syracuse, NY 13202 Phone: 315-435-2985 Contact: David Sutkowy, Commissioner of the Department of Social Services Website: www.ongov.net/dss

� The Department of Social Services provides public beneﬁt programs along with casework programs for citizens of Onondaga County, including child support services, the home energy assistance program-HEAP, transitional opportunities program and child welfare services among others. Over 70,000 members of the community will receive some service or beneﬁt through DSS this year.

Department of Social Services, Oswego County 100 Spring St., PO Box 1320 Mexico, NY 13114 Phone: 315-963-5435 Contact: Gregg Heffner, Acting Commissioner Website: www.co.oswego.ny.us

� Administers a variety of public assistance programs including aid to families with dependent children, food stamps, medical assistance, child and adult protective services, foster care, adoption services, day care, child support, and other assistance programs.

Hillside Children’s Center

P.O. Box 637 Wampsville, NY 13163 Phone: 315-366-2211 Contact: Tricia Platt (interim director) Website: www.madisoncounty.org

215 Wyoming St. Syracuse, NY 13204 Phone: 315-703-8700 Contact: Elizabeth Nolan Email: info@hillside.com Website: www.hillside.com

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� Hillside Children’s Center is a provider of care for youth and families with a wide range of emotional, behavioral or life circumstance challenges. Offers mental health, child welfare, juvenile justice, special education and developmental disability services to children and families throughout W.ern and Central NY. Services are customized based on the strengths and needs of individual youth, families and communities. There are over 40 locations throughout New York State, call or visit the website to ﬁnd a local center.

National Runaway Switchboard 3080 N. Lincoln Ave. Chicago, IL 60657 Phone: 1-800-RUNAWAY (1-800-786-2929) Website: www.1800runaway.org

� This hotline services runaway and homeless youth in crisis by providing non-judgmental and non-directive crisis intervention. Information and referral is given and agencies can be phoned for further services. Free bus tickets can also be provided for youth who would like to return home.

New Hope Family Services • 3519 James St. Syracuse, NY 13206 Phone: 315-437-8300 • 500 Walnut Ave. Syracuse, NY 13210 315-448-2300 Contact: Judith Geyer Email: newhopefam@aol.com Website: www.newhopefamily services.com

� Family Services is Christ’s hand extended to offer hope and help to people with pregnancy, parenting, adoption, or post-abortion needs in the Syracuse area and throughout the State of New York.

Oswego County Opportunities 239 Oneida St. Fulton, NY 13069 Phone: 315-598-4717 Website: www.oco.org

� OCO operates a number of programs at various locations throughout the county. Services provided include outreach and advocacy, counseling, residential, children’s services, Services

to Aid Families, senior services, transportation, youth and health services. Seniors services include a nutrition program that brings rural citizens hot meals for a small fee. It also offers services to the disabled in New York State. Residential, respite, day habilitation, Medicaid service coordination and other services are offered to the disabled.

Salvation Army Family Services Department 677 S. Salina St. Syracuse, NY 13202 Phone: 315-475-1688 Contact: Linda M. Wright Email: lwright@use.salvationarmy. org Website: www.sasyr.org

� This agency provides information on preventative service counseling, domestic violence and PINS cases, Functional Family and PRISM Programs.

State Child Abuse and Maltreatment Register Capital View Ofﬁce Park 52 Washington St. Rensselaer, NY 12144-2796 Phone: 1-800-342-3720 Ofﬁce: 518-473-7793 (non-emergency number) Contact: Gladys Carrión Website: www.ocfs.state.ny.us

� Provides 24-hour a day services for the purpose of reporting cases of suspected child abuse anywhere in the state. The calls are taken in Albany and services can be dispatched by county by contacting case workers.

Upstate New York Poison Center SUNY Upstate Medical University 750 E. Adams St. Syracuse, NY 13210 Phone: 1-800-222-1222 Public Information: 464-5375 Ofﬁce: 315-464-7078 Email: livermol@upstate.edu Website: www.upstate.edu/poison

� This agency is responsible for 54 counties in Upstate New York. It provides telephone management when poisoning occurs and supplies information regarding poisoning inquiries. It is also involved with educating the general population and health care professionals through outreach and as a resource and referral service.

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Women Infants, and Children — Oswego County 10 George St. Oswego, NY 13126 Phone: 1-888-730-3803 (toll-free) 315-343-1311 Contact: Cindy Palamar Email: cpalamar@oco.org Website: www.oco.org/Health/

� WIC is a nutrition education and supplemental food program serving pregnant, brE.feeding and post partum women, infants and children to the age of ﬁve. There are 15 sites in Oswego County. WIC also offers a wide variety of brE.feeding support services.

Women Infants and Children — Cayuga County 157 Genesee St. Auburn, NY 13021 Phone: 315-253-1406 Contact: Ann Robson, Program Coordinator Email: ann.robson@dfa.state.ny.us Website: www.co.cayugacounty.us

� WIC is a nutrition education and supplemental food program serving pregnant, brE.feeding and post partum women, infants and children to the age of 5.

Women Infants and Children — Madison-Herkimer Counties Madison: 603 Seneca St. Oneida, NY 13421 Phone: 315-363-3210 Herkimer: 401 E. German St. Herkimer, NY 13350 Phone: 315-866-5029 Contact: Brenda Chapman, WIC Coordinator Website: www.healthymadisoncounty.orgl

� WIC is a nutrition education and supplemental food program serving pregnant, brE.feeding and post partum women, infants and children to the age of 5. There are eight sites in Madison County. WIC also offers a wide variety of brE.feeding support services.

Women Infants and Children — Onondaga County 375 W. Onondaga St., Room 12 Syracuse, NY 13202 Phone: 315-435-3304

Contact: Cynthia B. Morrow, Commissioner of Health Website: www.ongov.net/health

� WIC is a nutrition education and supplemental food program serving pregnant, brE.feeding and post partum women, infants and children to the age of 5. There are 15 sites in Oswego County. WIC also offers a wide variety of brE.feeding support services.

Counseling Contact Hotline Contact Community Services, Inc. Phone: 315-251-0600 877-400-8740 (Contact Hotline for Cayuga County) Email: contact@contactsyracuseorg Website: contactsyracuse.org

� Contact Hotline is a 24-hour telephone counseling and crisis/suicide intervention service. Contact’s other 24-hour resources include Helpline (315-435-8300, human services information and referral for Onondaga County) and Mental Health Connection (435-315-445-5606, mental health information and referral). Both databases are also available on Contact website.

Services to Aid Families Oswego County Opportunities, Inc. Midtown Plaza, Lower Level Oswego, NY 13126 Phone: 315-342-1544 Contact: Eric Bresee, Director of Crisis and Development Services Website: www.oco.org

� Ofﬁce accepts collect calls 24 hours a day, seven days a week. Programs offered include the abuse and assault hotline, crime victim assistance program, domestic violence program, rape crisis program, victim support project, school prevention program, and community education. SAF provides emergency shelter and advocacy to any individual.

Youth Advocacy Program 616 C Oneida St. Fulton, NY 13069 Phone: 315-598-1919 Fax: 315-598-8799 Contact: David Canﬁeld, County Director Email: dcanﬁeld@yapinc.org Website: www.yapinc.org

� Our mission is to provide indi-

viduals who are, have been or may be subject to compulsory care with the opportunity to develop, contribute and be valued as assets so that communities have safe, proven effective and economical alternatives to institutional placement. Agency philosophy stems from the premise that every individual and family has strengths and capabilities that can and must be developed. Guiding the development of those strengths are the core principles of the advocate programs. The principles reﬂect the agency’s ongoing commitment to family-focused programming that empowers youth and families to lead healthy, safe and productive lives. YAP is serving approximately 100 local youth and families at any given time. The agency provides child welfare, mental health and juvenile justice systems with cost-effective alternatives to residential, correctional and other out-of-home placements.

Disability-related Services ACCES — Adult Career and Continuing Education Services 99 Washington Ave. Albany, NY 12234 Phone: 1-800-222-JOBS(5627) Email: accesadm@mail.nysed.gov Website: www.acces.nysed.gov

� This organization provides vocational rehabilitation for adults with disabilities, helps them ﬁnd and keep jobs, and provides services that will help them stay employed.

Arc of Onondaga County 600 S. Wilbur Ave. Syracuse, NY 13204 Phone: 315-476-7441 Contact: Stanfort Perry, Executive Director Email: sperry@arcon.org Website: www.arcon.org

� Arc of Onondaga assists individuals with developmental disabilities achieve their fullest potential and believes that all people with developmental disabilities will be respected, contributing citizens who will achieve their fullest potential for independence and inclusion in the community. Programs and services provided by Arc of Onondaga include community residential, day habilitation, recreational,

respite reimbursement, vocational opportunities through Monarch, clinical services through Horizons Clinic, and early intervention and pre-school programs through Parkside Children’s Center.

ARC of Oswego County 7 Morrill Place Fulton, NY 13069 Phone: 315-598-3108 Contact: Adam Michalski, Service Coordinator Website: www.arcofoswegocounty.org

� This organization offers family support service programs including inclusionary training and consultation and parent advocacy and training. It works with people to access medical professionals and with accessing community resources. Programs such as recreational respite offer a break for families working and caring for a disabled family member under the age of 18, while the senior adult day program offers seniors a rewarding alternative to employment.

ARISE • 635 James St. Syracuse, NY 13203 Phone: 315-472-3171 • 9 Fourth Ave. Oswego, NY 13126 Phone: 315-342-4088 • 2 Broad St. Pulaski, NY 13126 Phone: 315-298-5726 • 113 Schuyler St., Suite 2 Fulton, NY 13069 Phone: 315-887-5156 • 131 Main St., Suite 107 Oneida, NY 13421 Phone: 315-363-4672 • ARISE at the Farm 1972 New Boston Road Chittenango, NY 13037 Phone: 315-687-6727 Email: info@ariseinc.org Website: www.ariseinc.org

� A local nonproﬁt agency run by and for people with disabilities in Onondaga, Oswego, and Madison counties. It works with people of all abilities to create a fair and just community in which everyone can fully participate. The agency offers 50 programs in several areas: advocacy and outreach, health and wellness, basic needs and assistance, education and employment,

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inclusive recreation and art. Programs include: advocacy and support groups, consumer-directed personal assistance, employment services, habilitation programs, housing search assistance, information and referral services, literacy and other life-skills training, Medicaid service coordination, medical equipment loan closet, mental health services, peer counseling, ramp construction assistance, respite programs, services for youth, services for veterans, and inclusive recreational opportunities. ARISE also assists people with disabilities in securing beneﬁts, education, healthcare, and housing. It provides regional oversight for the New York State Medicaid waiver programs for nursing home transition and diversion, and persons with traumatic brain injuries.

Aurora of CNY 518 James St. Suite 100 Syracuse, NY 13203 Phone: 315-422-7263 315-422-9746 (TTY/TDD) Contact: Anne Costa, Assistant Executive Director Email: auroracny@auroraofcny.org Website: www.auroraofcny.org

� This organization provides people with hearing or vision impairment and their families with support and advocacy services. These services are available to people of all ages.

Brain Injury Association of NYS 10 Colvin Ave. Albany, NY 12206-1242 Phone: Family Helpline 1-800-228-8201 Ofﬁce 518-459-7911 Contact: Judith Avner, Executive Director Email: info@bianys.org Website: www.bianys.org

� This is a satellite of the Albany ofﬁce which offers FACT centers throughout NYS. It helps people who have suffered head trauma before the age of 21 and their families with services, support, information and education.

Central New York Developmental Disabilities Services Ofﬁce 187 Northern Concourse N. Syracuse, NY 13212

Phone: 315-473-5050 Contact: Mark Lankes, Director Website: www.opwdd.ny.gov

� This state agency offers a wide range of services for people with developmental disabilities and their families.

Commission for the Blind and Visually Handicapped New York State Ofﬁce of Children and Family Services 100 S. Salina St., Suite 105 Syracuse, NY 13202 Phone: 315-423-5420 Contact: Amy Carreno, Senior Counselor Website: www.ocfs.state.ny.us

� This organization facilitates the provision of supportive services to persons with special needs and their families. It provides community awareness in regards to issues surrounding persons who are legally blind and their families. Empowerment, mutual support, information referral, education, advocacy and cost-effective service delivery are provided to clients.

Community Options 216 W. Manlius St. E. Syracuse, NY 13057 Phone: 315-431-9859 Contact: Cynthia Barnaby, Executive Director Email: cynthia.barnaby@comop.org Website: www.comop.org

� This organization offers those who suffered brain injury residential and day rehabilitation, group homes, health care, employment services, and independent living options.

CNY Bleeding Disorders Association Manlius, NY 13204 Phone: 315-481-9698 Contact: Audrey Benenati Email: cnybleeders@aim.com Website: www.cnybleeders.org

� CNYBDA is a nonproﬁt health advocacy charity founded by a local person with a bleeding disorder. They seek to promote education and awareness of bleeding disorders, facilitate support of individuals with bleeding disorders and their families, promote early diagnosis, appropriate treatment, and proper self-care and promote research for the treatment and cure of bleeding disorders.

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Enable 1603 Court St. Syracuse, NY 13208 Phone: 315-455-7591 Contact: Prudence York, Executive Director Email: info@enablecny.org Website: www.enablecny.org

� This agency provides children and adults with disabilities services through community-based programs. Counseling services, occupational therapy, speech therapy, language therapy and wheelchair clinic services are offered.

Exceptional Family Resources 1820 Lemoyne Ave. Syracuse, NY 13208 Phone: 315-478-1462 Contact: David Wissink, Executive Director Website: www.contactefr.org

� This agency supports people with developmental disabilities and their families. Services include recreation programs and manuals, individualized services, community habilitation, service coordination, advocacy, resource manual, family education and training, senior caregivers’ program, Parent to Parent of New York and supported employment.

Make-A-Wish® Central New York 5005 Campuswood Drive E. Syracuse, NY 13057 Phone: 315-475-9474 Contact: Diane Kuppermann, President and CEO Email: dkuppermann@makeawishcny.org Website: www.cny.wish.org

� This organization grants wishes to children who are between 2 1/2 to 18 years old with life-threatening medical conditions. Eligibility is determined by condition.

Mental Health Connection Phone: 315-445-5606 Contact: Novelette Pierce, Director of Community-based Services Email: contact@ContactSyracuse.org Website: www.ContactSyracuse.org

� The mission of the Mental Health Connection is to promote mental health through advocacy, education, and access to services. Offers a database containing information about more than 250 therapists in private

practice, including specialization, types of therapy and other useful information. Also offered is information on interviewing therapists and rights of client therapy.

Mid-State Early Childhood Direction Center 805 S. Crouse Ave. Syracuse, NY 13244 Phone: 1-800-962-5488 315-443-4444 Contact: Tracy Menapace Email: ecdc@syr.edu Website: www.ecdc.syr.edu.

� This regional information and referral agency serves several regions in Central New York. Free and conﬁdential information for families and service providers who have children birth-5 years old is offered. It has resources on development, behavior, disability, inclusion, and county and regional services. Training workshops are also offered.

NYS Commission on Quality Care and Advocacy for Persons with Disabilities 401 State St. Schenectady, NY 12305 Phone: 1-800-624-4143 Website: www.cqc.ny.gov

� Aims to protect the rights of people with disabilities in New York State.

Ofﬁce of Temporary and Disability Assistance Phone: 1-800-342-3009 Contact: Elizabeth R. Berlin, Acting Commissioner Website: www.otda.state.ny.us

� This is a partial information and referral hotline. These services are available to New York State residents seeking social, referral and food stamp services.

Onondaga County Health Department Early Intervention/Special Children’s Services 501 E. Fayette St. Syracuse, NY 13202 Phone: 315-435-3230 Contact: Amy Pilacky, Early Intervention Program Coordinator Website: www.ongov.net/health/

� This department assists young children with developmental and physical disabilities, including speech and walk-

ing difﬁculties.

Options for Independence 75 Genesee St. Auburn, NY 13021 Phone: 315-255-3447 Contact: Greg Guy, Executive Director Email: gguy@optionsforindependence.org Website: www.optionsforindependence.org

� This agency provides accessibility consultations, peer and parent advocacy, beneﬁts counseling, supportive housing, homelessness prevention, loan closet and service coordination for persons with disabilities and their families. Kids on the Block, an interactive early childhood program, educates young children (aged 4-5 years) about people in the community who have disabilities.

Oswego Industries, Inc. 7 Morrill Place Fulton, NY 13069 Phone: 315-598-3108 Contact: Tammy Marko, Interim Director

� This community rehabilitation facility provides day programs to adults with disabilities. Vocational evaluation, sheltered workshop experience, Medicaid coordination, family support, crisis intervention, information and referral services are also offered. People whose disabilities preclude entry into competitive employment or individual living are aided.

Parent to Parent of New York State 1820 Lemoyne Ave. Syracuse, NY 13208 Phone: 315-478-1462 Contact: Sarah Brown-Paul, Regional Coordinator Email: sbrown-paul@contactefr.org Website: www.parenttoparentnys.org

� This organization offers services for children with developmental disabilities or special health care needs programs such as a support network, information, referrals and educational presentations. This agency is coordinated by Exceptional Family Resources and serves eight counties in Central New York.

Parents of Special Children 2 Tower Drive, Suite C Fulton, NY 13069

Phone: 315-598-7672 Contact: Marie Smith, Program Coordinator Email: coordinator@pscoswego.org Website: www.pscoswego.org

� This family-support organization offers services to developmentally disabled persons and their families. Families are assisted with the costs of respite care and the purchase of goods related to the person’s disability. Also offered are information and referral, parent networking and parent workshops.

Person to Person — Citizen Advocacy Ofﬁce 401 North Salina St., Ste. 300 Syracuse, NY 13203 Phone: 315-472-9190 Contact: Program Coordinator Email: oneadvocat@aol.com Website: www.ppcadvocacy.org

� Unpaid volunteers work as advocates for developmentally disabled individuals at risk of social isolation. This advocate is supported by the Citizen Advocacy ofﬁce to see the individuals’ needs are met.

Special Olympics – Central New York Region 6315 Fly Road E. Syracuse, NY 13057 Phone: 315-314-6839 Contact: Meghan Quinn, Program Specialist Email: mquinn@nyso.org Website: www.nyso.org

� This organization provides yearround sports training and athletic competition in a variety of Olympic-style sports for all children and adults with intellectual disabilities, including mental retardation, giving them continuing opportunities to develop physical ﬁtness, demonstrate courage, experience joy, and participate in a sharing of skills and friendship with their families, Special Olympics athletes and the community.

Eye Bank Central New York Eye and Tissue Bank 517 E. Washington St. Syracuse NY, 13202 Phone: 315-476-0199 or 1-800-3937487

2013 CNY’s Healthcare Guide - 65

Email: cnyetb@unyts.org

� Headquartered in Syracuse, the CNY Eye and Tissue Bank is a private, non proﬁt, charitable medical organization whose commitment is to enhance and save lives through organ, tissue and eye donation while maintaining respect for those who give the gift of life. The CNYETB has served the region since 1955 and recovers eye tissue, heart valves, veins, bone, skin, and other tissue for transplantation. The CNYETB professional staff is available to explain the facts about eye and tissue donation to health care professionals, community groups, and businesses.

Finger Lakes Eye & Tissue Bank 524 White Spruce Blvd. Rochester, NY 14623 585-272-7890 or 1-800-568-4321 Email: info@rehpb.org Website: ﬂetb.org

� The agency recovers, processes, preserves and distributes eyes/corneas and tissues (heart valve, bone, skin, blood vessels, tendons/ligaments) for transplant and research, helping thousands of individuals return to active lifestyles. The public education program works to raise awareness of the need for and beneﬁts of eye, organ and tissue donation and dispel myths and misconceptions surrounding donation. This is accomplished by staff and volunteers who attend community/ workplace health fairs and present to school, business, civic and religious groups. Hospital Development staff educate and work with healthcare professionals, providing current information regarding eye and tissue donation protocols and procedures. Funding of local ocular and transplant-related research projects is a program that ensures continued advances in transplantation. The agency is a nonproﬁt 501(c)(3) organization founded in 1952 and is an accredited member of the Eye Bank Association of America.

Hearing Advanced Hearing Aid Centers of CNY, Inc. 662 Main St., suite 1 Central Square, NY 13036 Phone: 315-676-1041 Contact: Tina Moseuk Email: tina.moseuk@ahcny.com

Website: www.ahcny.com

� Robert DeMartino, board-certiﬁed in hearing instrument sciences since 1991, is the practice’s owner and operator. He provides straightforward solutions for hearing loss. He works closely with his clients to achieve the highest level of customer satisfaction. He believes it’s not the hearing aids that make the difference but the amount of time the specialists spend with patients, listening to their needs.

dB Audiology Associates, P.C. 5992 E. Molloy Road Syracuse, NY 13211 Phone: 315-410-1295 Contact: Douglas G. Brown Website: dbaudiologycny.com

� A private audiology practice which has served Central New York for 35 years. Hearing testing for diagnostic and occupational purposes completed by a NYS licensed audiologist. Hearing conservation, DOT hearing testing, custom ﬁtted devices for hearing protection and recreational activities as well as hearing aids, are available.

J Waligora Audiology 6700 Kirkvills Road, Suite 107 E. Syracuse NY 13057 Phone: 315-463-1724 Contact: Jane Waligora Email: jwaligora@cnymail.com Website: www.jwaligora-audiology. com

� The practice provides a wide range of services to help people hear better and improve their quality of life. Audiologists evaluate patients’ hearing and give them honest, unbiased feedback about their hearing health. If hearing aid technology or assistive devices are needed, professionals will help patients choose the device that works best. The practice then provides complete service.

Maico Hearing Aid Service 1001 Vine St. Liverpool NY 13088 Phone: 315-451-7221 Contact: Catherine Porter Email: Maicohearing@yahoo.com Website: maicohearing.com

� Maico Hearing Aid Service has been an established business in the Syracuse area for nearly 50 years. Originally located in downtown Syracuse for about 36 years, the business relocated

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to Liverpool since April 1993. The practice is member of the Liverpool Chamber of Commerce and the Better Business Bureau. The staff serves the hearing impaired with pride and dedication. The practice’s commitment is to provide people with the knowledge and understanding of their hearing loss along with the necessary information, education, testing, and counseling required for successful results with hearing instruments.

Home Care Franciscan Health Support 333 Butternut Drive Suite 100 DeWitt, NY 13214 Phone: 315-458-3200 Contact: Tim Scanlon, Executive Vice President Email: tim.scanlon@sjhsyr.org Website: www.franciscancompanies.com

� Serving Central New York and Northern Pennsylvania’s respiratory and medical equipment needs for nearly 30 years, Franciscan Health Support takes pride in its patient-centered care. From CPAP to walkers, sleep apnea treatment to home health aides, FHS employs registered respiratory therapists who specialize in clinical follow up care in the patients’ homes.

Franciscan Lifeline 333 Butternut Drive, Suite. 100 DeWitt, NY 13214 Phone: 315-492-8175 Contact: Beverly Lawton Website: www.franciscancompanies.com

� Lifeline Medical Alert provides peace of mind for elders and caregivers. If the user falls, help is moments away. Lifeline with Auto Alert detects the fall even if the user cannot push the button. Franciscan Companies also offers the Philips medication dispenser which sounds an alarm when it’s time to take medications. Both products help elders live at home independently.

Hospitals Home Health Care 113 Schuyler St., Suite. 3 Fulton, NY 13069 Phone: 315-598-1544 Contact: Sheila Kirby, Director of Patient Services Email: sheila.kirby@sjhsyr.org

� Hospitals Home Health Care is the only home care agency in New York State named to the 2009 HomeCare

Elite Top 100. Hospitals Home Health Care provides skilled nursing, rehabilitation, nutritional and much more to Oswego County residents. Hospitals Home Health Care is dedicated to providing you quality care in the comfort of your own home. The agency is a partnership of St. Joseph’s Hospital Health Center and Oswego Health.

St. Joseph’s Home Care 7246 Janus Park Drive Liverpool, NY 13088 Phone: 315-458-2800 1-866-452-4383 Website: www.sjhomecare.com

� Ranked as one of the nation’s HomeCare Elite Top 500 home health care agencies, St. Joseph’s Home Care provides skilled nursing, rehabilitation, nutritional and respiratory therapies, and much more. Services are designed to improve quality of life for patients while providing convenience and peace of mind for their family members and physicians. A department of St. Joseph’s Hospital Health Center, St. Joseph’s Home Care is the only Top 500 home care agency in Onondaga County.

VNA Homecare 1050 W. Genesee St. Syracuse, NY 13204 Phone : 315-477-HOME Fax: 315-477-9290 Email: info@477HOME.org Website: www.477HOME.org

� VNA Homecare is a home and community-based, integrated system that includes the Visiting Nurse Association of Central New York, CCH Home Care & Palliative Services, Independent Health Care Services and the VNA Foundation of Central New York. A managed long-term care plan, VNA Homecare Options is expected to begin serving the community in early 2013. Operating 24 hours a day, seven days a week, VNA Homecare is one convenient resource for all medical and non-medical home care needs. � The staff includes home health aides, nursing, a nutritionist, physical and occupational therapy, social work, speech language pathology and support services. Medical specialties include: care management, cardiac, chronic disease self-management, diabetes, long term home health care, maternal and child health, medication management, optimal aging, pallia-

tive care (a means of providing care, support and advocacy to those with progressive or life threatening illnesses regardless of their treatment choice or prognosis), pediatric, telehome care monitoring and wound care. � Non-medical services include but are not limited to companions, durable medical equipment, home safety assessment, paperwork & claims assistance, personal emergency response system and transportation. � Primary service area is Onondaga County. Depending on the scope of service needed, some programming may be available in Cayuga, Chenango, Cortland, Jefferson, Madison, Oneida, Oswego, and Tompkins counties. Payment is accepted from Medicare, Medicaid, third party insurance and/ or private pay.

Hospices Friends of Oswego County Hospice 34 E. Bridge St. Suite 202 Oswego, NY 13126 Phone: 315-343-5223 Contact: Debbie Bishop, Executive Director Email: oswegohospice@verizon.net Website: www.friendsofhospice.org

� Provides ﬁnancial support and public relations activities for the Oswego County hospice program.

Hospice of CNY 990 Seventh North St. Liverpool, NY 13088 Phone: 315-634-1100 Contact: Bill Pfohl, Communications Ofﬁcer Email: info@hospicecny.org Website: www.hospicecny.org

� Hospice of Central New York is a community resource at the end of life, providing comprehensive comfort care to patients and families through interdisciplinary services, bereavement counseling, education and collaboration. They serve patients and their caregivers in Onondaga, southern Oswego, and W.ern Madison counties.

Hospice of the Finger Lakes 1130 Corporate Drive Auburn, NY 13021 Phone: 315-255-2733 Contact: Theresa K. Kline, Executive Director

Email: tkline@hospiceoftheﬁnger-lakes.org Website: www.hospiceoftheﬁnger-lakes.org

� Hospice of the Finger Lakes exists to offer compassionate guidance and supportive services, providing quality of life with dignity in a comforting home setting, to terminally ill persons and those who love and care for them.

Interpreting & Translating Services Empire Interpreting Service 109 S. Warren St., suite 406 Syracuse, NY 13202 Phone: 315-472-1383

� Empire Interpreting Service (EIS) is the largest network of professional linguists located in Central New York. Headquartered in Syracuse as a certified women owned business, EIS provides onsite and telephonic interpreting services 24/7/365 for sign language and spoken languages throughout the NorthE.. Interpreters are state or nationally certified, possessing the years of experience, knowledge and credentials required to fulfill your particular interpreting needs. As a member of the International Medical Interpreters Association, EIS Interpreters adhere to a strict code of professional conduct maintaining professional standards and ethical guidelines. EIS Medical Interpreters also receive background checks, maintain health clearance forms and hold professional liability insurance. At EIS, we carefully match the strengths of our interpreters to each assignment, keeping in mind ADA and Title VI requirements and consumer preference.

MAMI Interpreters • 287 Genesee St., Suite 101 Utica, NY 13501 Phone: 315-732-2271 • 731 James St., Suite 315 Syracuse, NY 13203 Phone: 315-214-5003 • 33 Central Ave. Albany, NY 12210 Phone: 518-426-1626 Contact: Cornelia E. Brown Email: info@MAMIiinterpreters.org Website: www.MAMIinterpreters.org

� With three locations along the I-90 Thruway corridor, MAMI Interpreters, also known as the Multicultural Asso-

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ciation of Medical Interpreters, provides on-site, trained interpreters in 55 languages for medical, legal and social service settings. Interpreting services are available 24/7. MAMI interpreters receive over 80 hours of intense training in proper interpreter procedures, ethics, cultural brokering and medical terminology. They adhere to HIPAA regulations and follow a strict code of ethics. All MAMI interpreters are covered by liability insurance. Trainings for providers in cultural awareness and how to work with the trained on-site interpreter are also available. In addition, MAMI uses certiﬁed translators for written translations.

Laboratory Services Laboratory Alliance of Central New York 1304 Buckley Road Syracuse, NY 13212-4302 Phone: 315-453-7200 Email: info@lacny.com Website: www.laboratoryalliance.com

� Laboratory Alliance, the largest clinical and anatomic pathology laboratory in Central New York, performs nearly 10 million tests each year and employs 440 local professionals, including a network of over 15 pathologists and specialty consultants, technical and support staff. Jointly owned by Crouse Hospital, St. Joseph’s Hospital Health Center and Upstate University Hospital, it also serves regional hospitals, long-term care facilities and most physician ofﬁces. Laboratory Alliance operates 12 patient service centers in Onondaga, Oswego and Madison Counties, which are open to the public for doctor-ordered laboratory testing. The main laboratory is located in Liverpool, and three rapid response laboratories operate in each of the owner hospitals.

Quest Diagnostics, Inc. Phone: 315-458-5592 Website: www.questdiagnostics.com

� National Medical Laboratory with local ties to the Syracuse region. Offering convenient locations for collecting patient specimens and providing lab services to physicians in the community. It works with most major insurance plans. To ﬁnd the location nearest you, please visit website.

Nonproﬁt Organizations AIDS Community Resources 627 W. Genesee St. Syracuse, NY 13204 Phone: 315-475-2430 (Syracuse) 315-475-2430 (Oswego) 315-282-0005 (Auburn) 315-793-0661 (Utica) Email: information@aidscommunityresources.com Website: www.aidscommunityresources.com

� Support services include case management, follow-up, crisis intervention, support groups and advocacy for those infected and affected by HIV. Educational services are provided to schools, prisons, day care and health and human services agencies. Volunteers can also give their time to various programs. Other programs include the Teen AIDS Task Force and Q Center.

Alzheimer’s Association, Central New York Chapter 441 W. Kirkpatrick St. Syracuse, NY 13204 Phone: 1-800-272-3900 315-472-4201 Contact: Catherine James, CEO Email: info@alz.org Website: www.alz.org/cny

� This organization provides information, education, referrals, support groups and advocacy to people living with Alzheimer’s disease and their families.

American Cancer Society Onondaga County Unit 6725 Lyons St. / P.O. Box 7 E. Syracuse, NY 13057 Phone: 315-437-7025 1-800-ACS-2345 (24 hour hotline) Contact: Martha Ryan, Director of Heath Systems Initiative Email: martha.ryan@cancer.org Website: www.cancer.org

� Services provided include information and referral, transportation to and from medical appointments, support groups, peer support and group programs. The organization offers wigs for cancer patients who need them. The American Cancer Society is always looking for volunteer drivers.

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American Diabetes Association • 6390 Fly Road, Second Floor Syracuse, NY 13057 Phone: 1-888-DIABETES 315-438-8687 Contact: Ryan VanWormer, Specialist Email: rvanwormer@diabetes.org Website: www.diabetes.org

� The American Diabetes Association is the nation’s leading nonproﬁt health organization providing diabetes research, information and advocacy. Founded in 1940, the American Diabetes Association conducts programs in all 50 states and the District of Columbia, reaching hundreds of communities. The mission of the Association is to prevent and cure diabetes and to improve the lives of all people affected by diabetes. Cure. Care. Commitment. That’s your American Diabetes Association.

American Heart and Stroke Association 17 Technology Place E. Syracuse, NY 13057 Mailing address: PO Box 3049 Syracuse, NY 13220 Phone: 315-234-4700 Website: www.americanheart.org

� This organization raises money for cardiovascular research and programs, in order to reduce death and disability from heart disease and stroke. Programs include awareness campaigns, Go Red for Women and Search Your Heart. It also offers CPR and AED training, advocacy and legislative information.

American Red Cross— Madison-Oneida Branch 134 Vanderbilt Ave. Oneida, NY 13421 Phone: 315-363-2900 Contact: Paulette Loomis, Executive Director Email: paulette.loomis@redcross.org

� The organization offers services to victims of disaster, health and safety education, emergency communication and assistance to members of the military, child services, support for blood collection at county blood drives, utility assistance, international services and referral services.

American Red Cross of Central New York • 220 Herald Place Syracuse, NY 13202 Phone: 315-234-2200 (main) 800-733-2767 (health & safety education) Website: www.redcross.org • 333 W. First St. Oswego, NY 13126 Phone: 315-343-0967 Contact: Danielle Hayden, Branch Director Email: danielle.hayden@redcross.org

� The organization offers services to victims of disaster, health and safety education, emergency communication and assistance to members of the military, support for blood collection at county blood drives, international services and referral services.

Arthritis Foundation, Upstate New York Chapter Arthritis Foundation, Upstate New York Chapter PO Box 126 Fayetteville, NY 13066 Phone: 315-637-3568 Email: info.uny@arthritis.org Website: www.arthritis.org

� The organization offers literature, referrals, support groups, self-help courses, Arthritis Foundation exercise program, Arthritis Foundation aquatics program, Arthritis Foundation tai chi program, newsletters and public forums to educate and increase public awareness about this disease.

Clover Corner Senior Program Huntington Family Center 405 Gifford St. Syracuse, NY 13204 Phone: 315-476-3157 Contact: Mary Sayles, Director Website: www.huntingtonfamilycenters.org

� This program offers seniors over 60 hot lunches on weekdays, ﬁeld trips, arts and crafts, computer classes, exercise, bingo, and the Neighborhood Adviser Program.

Contact Community Services 6311 Court St. Road E. Syracuse, NY 13057 Phone: 315-251-1400 (Business Ofﬁce)

315-251-0600 (Contact Hotline) Email: contact@contactsyracuse .org Website: contactsyracuse.org

� Contact provides social, emotional, behavioral and mental health services in Central New York through school and community advocacy, counseling, and teaching and consulting. Free services include the 24-hour Contact Hotline (conﬁdential telephone counseling, crisis/suicide intervention), Onondaga County Helpline (human services information and referral) and Mental Health Connection (mental health information and referral). Forfee workshops available to the public include Anger Management for adults, Children 1st for separating or divorcing parents, and Mental Health First Aid training. Agency also delivers school and afterschool programs in Onondaga County.

Cystic Fibrosis Foundation Central New York Chapter 2507 James St., Suite 106 Syracuse, NY 13206 Phone: 315-463-7965 Fax: 315-463-8221 Email: cemtral-ny@cff.org Website: www.cff.org/Chapters/ centralny

� The mission of the Cystic Fibrosis Foundation is to assure the development of the means to cure and control cystic ﬁbrosis (CF) and to improve the quality of life for those with the disease.

Learning Disabilities Association of CNY 722 W. Manlius St. E. Syracuse, NY 13057 Phone: 315-432-0665 Email: ldacny@ldacny.org Website: www.ldacny.org

� This organization aims to enhance the quality of life for children and adults with learning disabilities by providing advocacy, programs and educational resources. It serves Oswego, Onondaga, Madison, Cortland and Cayuga counties.

Leukemia and Lymphoma Society — W.ern and CNY Chapter 4043 Maple Road, Suite. 105 Amherst, NY 14226 Phone: 716-834-2578

1-800-784-2368 Contact: Nancy Hails, Executive Director Email: nancy.hails@lls.org Website: www.lls.org/wcny

� This organization’s mission is to cure blood related cancers such as leukemia, lymphoma, Hodgkin, and myeloma. It aims to improve the quality of life of patients and their families with support, referrals, information, and some ﬁnancial aid.

Lupus Alliance of America Upstate New York Afﬁliate 3871 Harlem Road Cheektowaga, NY 14215 Phone: 716-835-7161 Contact: Lynn Szubinski, President Email: info@lupusupstateny.org Website: www.lupusupstateny.org

� This organization is dedicated to improving the quality of life for lupus patients and their families. Its mission is to educate and inform lupus patients, their families, the medical community and the general public by providing moral support, encouragement and service. It also promotes research in hopes of ﬁnding a cure.

Lupus Foundation of Mid and Northern New York P.O. Box 139 Utica, NY 13503 Phone: 315-829-4272 Contact: Kathleen A. Arntsen Email: lupusmidny@aol.com Website: www.nolupus.org

� The Lupus Foundation of Mid and Northern NY is a passion-driven, allvolunteer 501(c)(3) organization dedicated to improving the quality of life for lupus patients and their loved ones by promoting education and advocacy programs designed to empower those affected by lupus to actively participate in their own health care to hopefully improve disease outcome. We are also committed to increasing community awareness by focusing public attention on lupus and supporting research into the cause, better treatments, and a cure.

March of Dimes Foundation 401 North Salina St., Ste. 304 Syracuse, NY 13203 Phone: 315-463-0700 Contact: Hanni Kmetz, Division Director Website: www.marchofdimes.

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com/ny

� The March of Dimes is a national voluntary health agency whose mission is to improve the health of babies by preventing birth defects, premature birth and infant mortality.

Meals on Wheels — Syracuse Ofﬁce 300 Burt St. Syracuse, NY 13202 Phone: 315-478-5948 Contact: Mason Kaufman, Executive Director Email: mkaufman@meals.org Website: www.meals.org

� This organization delivers hot cooked meals to elderly or disabled individuals who are not able to cook or shop for themselves due to health or disability reasons.

Multiple Sclerosis Resources of CNY PO Box 237 6743 Kinne St. E. Syracuse, NY 13057 Phone: 315-438-4790 1-800-975-2404 Email: msrofcny@msrofcny.org Website: www.msrofcny.org

� Founded in 1988, this organization provides local services to individuals with MS in CNY, Upstate and the Southern Tier to help meet their daily needs. Services include: transportation, loan of durable medical equipment, educational programs, referrals, a lending library, scholarship grants for aqua therapy, local support groups, and a newsletter, The “MS Chronicles,” which they publish six times a year.

Muscular Dystrophy Association 6315 Fly Road #102 E. Syracuse, NY 13057 Phone: 315-451-8269 Email: syracuse@mdausa.org Website: www.mdausa.org

� This organization provides initial diagnosis, follow-up care, genetic counseling and consultations for physical, occupational and respiratory therapy programs. Services include payment assistance for wheelchairs and leg braces, inﬂuenza vaccines, summer camp for kids and support group sessions. It funds research into 43 types of neuromuscular diseases.

National Kidney Foundation of CNY 731 James St., Suite 200 Syracuse, NY 13203 Phone: 315-476-0311 Contact: Nannette Carbone, CEO Email: info@cnykidney.org Website: www.cnykidney.org

� This outreach organization focuses on raising public awareness. It offers free screenings in hopes of early detection. Also offered is support to families and individuals coping with kidney disease.

Onondaga County Medical Society Learbury Centre, 401 N. Salina St., Suite 303 Syracuse, NY 13203 Phone: 315-424-8118 Contact: Gerald N. Hoffman, Executive Vice President Email: oncms@oncms.org Website: www.oncms.org

� The Onondaga County Medical Society, established in 1806, the society operates the only community-wide physician referral service, which provides information on physician members, education, training, specialty, board certiﬁcation, etc. Members of the news media look upon the society and its members as key resources for timely and accurate comments on health care matters.

Prevention Network 906 Spencer St. Syracuse, New York 13204 Phone: 315-471-1359 Contact: Brad Finn, Executive Director Email: bﬁnn@preventionnetworkcny.org Website: preventionnetworkcny.org

Ronald McDonald House Charities 1100 E. Genesee St.

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Syracuse, NY 13210 Phone: 315-476-1027 Email: house@cnyronaldmcdonaldhouse.org Website: www.cnyronaldmcdonaldhouse.org

� Provides a home-away-from-home for families with children that are hospitalized with serious illness or injury. Guests need a referral from a doctor’s ofﬁce or hospital social worker and families must live outside 15 miles of Syracuse to receive services.

Nursing Medical Registry of Central New York, Inc. 2105 W. Genesee St., Suite 202 Syracuse, NY 13219 Phone: 315-468-3239 Email: medreg2004@yahoo.com Website: medicalregistryofcny.com

� The Medical Registry of CNY was founded in 1989 by five local nurses dedicated to excellence in health care geared for the 21st century. Serving six Central New York counties, the agency provides registered nurses, licensed practical nurses and certified home health aides for: private duty in the home, nursing homes, assisted living residences, and hospitals; staff relief in hospitals, nursing homes and institutions; school nursing; and industrial nursing. It provides safe, skilled and compassionate care, with dignity, in hospital or at home, while respecting the need for privacy and confidentiality. The agency has certified home health care sides to assist people with personal hygiene, light housekeeping and meal preparation. It’s licensed by NYS Department of Health and fully insured and bonded.

Syracuse Area Psychiatric Nurses (S.A.P.N.) 409 Lafayette Road Syracuse NY 13205 Phone: 315-657-5399 Contact: Nan Martell Email: nanette.martell@va.gov Website: www.SyracuseAreaPsychiatricNurses.com

� S.A.P.N. Is a nursing association dedicated to mental health nurses. Membership is open to anyone with an interest in the practice and advancement of the psychiatric nursing profession.

� Now in its 34th year, S.A.P.N. Remains committed to its primary mission, advancing the practice of psychiatric nursing in the Syracuse community through ongoing education, advocacy and the unfolding of new nursing knowledge.

Orthopedics Syracuse Orthopedic Specialists 5000 W. Seneca Tpke. Syracuse, NY 13215-2256 Phone: 315-492-3636 Website: www.sosbones.com

� Syracuse Orthopedic Specialists, PC (SOS) is a group of 22 “specialty” trained and focused orthopedic surgeons and 22 mid-level providers committed to helping people lead active lives, treating sports and work-related injuries, detecting osteoporosis, replacing joints, and relieving chronic and acute pain. The healthcare team provides customized care to patients at seven conveniently located ofﬁces in and around the Syracuse area. Ofﬁce locations include Camillus, Cicero, Liverpool and Fayetteville along with a Specialists One-Day Surgery Center. Surgeons service three private hospitals in Syracuse: St. Joseph’s Hospital Health Center, Crouse Hospital and Community General Hospital and treat patients from Onondaga, Cayuga, Oswego, Madison, Oneida, Cortland and Jefferson counties.

Upstate Orthopedics 6620 Fly Road E. Syracuse, NY 13057 Phone: 315-464-4472 Website: www.upstateorthopedics. com

� Upstate Orthopedics is a private medical group afﬁliated with Upstate Medical University. In addition to being general orthopedic surgeons, each member of the practice maintains a special surgical competency, such as orthopedic oncology, sports medicine, spine, pediatrics, hand & wrist, and foot & ankle. The practice’s 100,000square-foot high-tech medical and educational center — Upstate Bone & Joint Center - is located on Fly Road in DeWitt. The Center includes the practice’s medical ofﬁce, Upstate Orthopedics Ambulatory Surgery Center, a SUNY conference and training center as well as physical therapy, pain management

and prosthetics providers. The facility offers the most comprehensive orthopedic care in the region and draws patients from 15 counties. The site provides free parking and easy pick-up and drop-off accommodations.

Prosthetics Orthotics Rehab Technologies of Syracuse Erie Medical Plaza, Suite 209 1101 Erie Blvd., E. Syracuse ,NY 13210 Phone: 315-426-9920 1-800-242-1769 Contact: Terry Hall, Ofﬁce Manager Email: info@rehabtechny.com Website: www.rehabtechny.com

� Provides custom prosthetics and orthotic devices. Also available: diabetic shoes and inserts, both custom and off-the-shelf.

Schools Bryant & Stratton College • North Campus, 8687 Carling Road Liverpool NY 13090 • Syracuse Campus 953 James St. Syracuse NY 13203 Phone: North – 315-625-6500 Syracuse – 315-427-6603 Contact: Heather M. Macknik, Admissions North, Jonathan Bristol, Admissions Syracuse Website: www.bryantstratton.edu

� For more than 155 years, Bryant & Stratton College has helped students and working adults succeed in the real world providing a supportive, friendly environment for higher learning. The college emphasizes the skills today’s employers want. Degree programs include accounting and business managerment as well as nursing and and paralegal skills. Its associate’s and bachelor’s degree programs combine classroom instruction with real-world experience. Flexible schedules enable students to complete their degree programs in a way that ﬁts their life. Two-year associate’s degree and four year bachelor’s degree are offered (when enrolled full-time in consecutive semesters).

Le Moyne College 1419 Salt Springs Road Syracuse, NY 13214 Phone: 800-333-4733 Website: www.lemoyne.edu

� The goal of the Le Moyne’s nursing education is to prepare students for leadership and service to society. As one of the 28 Jesuit institutions in the United States, Le Moyne maintains a strong focus on the liberal arts and sciences while embodying the Jesuit tradition of academic excellence and personalized instruction. The nursing curriculum reflects the philosophy of educating the whole person and has been designed to foster professional as well as personal growth. Master of Science and Post-Master’s Certificate programs in nursing are nationally accredited by the Commission on Collegiate Nursing Education (CCNE). The graduate programs offer concentrations in the nurse educator and nurse administrator roles and prepare graduates to function in professional leadership positions as educators or as health care managers. The master’s degree program is available to nurses who hold a bachelor’s degree in nursing. Those nurses with a bachelor’s degree in another field can fulfill some selected prerequisite coursework through the Post-Baccalaureate RN to MS Certificate to become eligible for the Master of Science program. The Post-Master’s Certificates are available to nurses who already hold a master’s degree in nursing or in a related field.

St. Elizabeth College of Nursing 2215 Genesee St. Utica, NY 13501 Phone: 315-798-8347 Contact: Samantha Rouillier, Enrollment Manager Assistant Email: srouillier@secon.edu Website: www.secon.edu

� St. Elizabeth College of Nursing is an associate’s degree nursing program that fully integrates theoretical learning with clinical experiences within a caring environment. The nursing courses include direct patient care that is planned and supervised by a faculty member with expertise in a particular nursing area. One of the strengths of the program at St. Elizabeth is its clinical component that combines the theory learned in class with actual nursing practice allowing for immedi-

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ate transfer and application of knowledge. We offer a variety of curriculum plans designed to meet your needs: weekday, weekend/evening, and our 1+2+1 SECON/SUNYIT joint partnership.

New York Chiropractic College 2360 state Route 89, Seneca Falls, New York 13148 Phone: 800-234-6922 Contact: Mike Lynch Website: www.nycc.edu

� New York Chiropractic College is a long established college dedicated to academic excellence, quality patient care, and professional leadership. Degree programs that the college offers include Doctor of Chiropractic, Master of Science in Acupuncture, Master of Science in Acupuncture and Oriental Medicine, Master of Science in Applied Clinical Nutrition (online delivery) and Master of Science in Human Anatomy &Physiology Instruction (online delivery).

St. John Fisher College 3690 E. Ave. Rochester, NY 14618 Phone: 585-385-8000 Contact Person: Anne R. Geer Director of Marketing and Communications Website: www.sjfc.edu

� St. John Fisher College is an independent, liberal arts institution in the Catholic tradition of American higher education. Guided since its inception in 1948 by the educational philosophy of the Congregation of St. Basil, the College emphasizes liberal learning for students in traditional academic disciplines, as well as for those in more directly career-oriented ﬁelds. The College welcomes qualiﬁed students, faculty, and staff regardless of religious or cultural background. The campus is situated on 154 park-like acres—a beautiful setting for 24 modern buildings and a warm, friendly campus community of 2,700 full-time undergraduates, 200 part-time undergraduates, and 1,100 graduate students. The College now offers 32 academic majors in the humanities, social sciences, natural sciences, business, and nursing, as well as 9 pre-professional programs. Fisher also offers 10 master’s programs and three doctoral programs.

Senior Services Assisted Living Adult Family Care Contact: Terri Thomas 315-299-6338

� This ranch-style home is a home away from home for seniors. It provides adult respite, supportive services, occupational and physical therapy, and 24-hour supervision. Daily homestyle meals and snacks are offered in comfortable and spacious private and semi-private carpeted rooms. Handicapped-accessible bathrooms with walk-in shower and wheel-chair ramp. Hearing and visually impaired accommodations and personalized care.

At Home Independent Living 4464 Milton Ave. Camillus, NY 13031 Phone: 315-579-HOME (4663) E- Mail: info@athomeil.com Website: www.athomeindependentliving.com

� At Home is the perfect adjunct service for the elderly or disabled person who is having trouble coping with independent living because of chronic disability, Alzheimer’s disease or increasing frailty. Through a combination of compassionate caregivers and supportive technologies, individualized care plans our developed through are consultative approach to providing care. Services hours are customizable from a few hours per week to 24 hours/7 days depending on client needs and include cooking, cleaning, transportation, pet care, medical reminders and a whole lot more.

Cayuga County Long-Term Care Access Ofﬁce Boyle Center 149 Genesee St. Auburn, NY 13021 Phone: 315-253-1100 Contact: Ann Guarino, Long Term Care Administrator Website: cayugacounty.us/hhs/doh/ ltc

� Includes information and referrals, intake and screening, home assessment/evaluation, care plan development, case management and community PRI assessments (screening for nursing home placement) and access to Medicaid home care programs and

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Ofﬁce for the Aging programs such as care giving support, respite, and EISEP (home care).

Christopher Community 990 James St. Syracuse, NY 13203 Phone: 315-424-1821, 1-800-662-1220 (TDD/TYY) Email: ccinc@christopher-community.org Website: www.christopher-community.org

� Christopher Community is a notfor-proﬁt development and management company which specializes in promoting housing and health facilities for the elderly. It is staffed by professional management personnel skilled in all phases of management such as accounting, leasing, personnel, governmental reporting, building operations, and the provision of social services to residents.

Embracing Age 333 Butternut Drive, Suite 100 DeWitt NY 13214 Phone: 855-MY-HELP-2 Contact: Susan Clancy-Magley Website: www.embracingage.org

� Embracing Age is offered by Franciscan Companies. The membership program helps elders remain independent by providing a single point of entry for older adults to receive quality products and trusted services that meet their daily needs. Services range from ﬁnancial and legal assistance to light housekeeping, transportation and home renovation. Members have exclusive access to an elderlife specialist who provides assessment, referral and advocacy services. Embracing Age’s pre-screened network of professionals provide services that members can trust.

Ladies Home of Oswego 43 E. Utica St. Oswego, NY 13126 Phone: 315-343-6951 Contact: Marie Parsons, Administrator Email: mparsons@theladieshome. org Website: www. theladieshome.org

� This is a not-for-proﬁt adult home in Oswego regulated by the Department of Health. The home is handicapped equipped. Laundry, housekeeping,

case management, on-call nurses and diverse activities are provided. Arrangements can be made to provide outside services at the home.

Lifeline 140 W. Sixth St., Suite LL30 Oswego, NY 13126 Phone: 315-343-1887 Contact: Lauri Clark Email: lclark@oswegohealth.org Website: www.oswegohealth.org

� This program offers 24-hour a day emergency communication services, administered through Oswego Hospital. By pushing a button, a call for help is placed to Lifeline’s state-of-the-art monitoring center and assistance is immediately dispatched.

The Masonic Care Community of New York 2150 Bleecker St. Utica, New York 13501 Phone 315-798-4800 Contact: Robert Rafﬂe Website www.mccny.com

� The Masonic Care Community is one of the oldest long-term care

facilities in the Mohawk Valley region, dating back to 1893. It was originally named the Masonic Home and School and cared for seniors as well as orphaned children. Today, the Masonic Care Community is home to more than 500 seniors. It provides a continuum of care in a rural setting that is comfortable to residents and visitors. • The Health Pavilion is home to the skilled nursing, respite and palliative care and in-patient rehabilitation center. It’s the only skilled nursing center to employ two full time geriatricians. • Acacia Home Care brings the reputation of the Masonic Care Community into your home. It serves homebound patients in Oneida and Herkimer counties with a variety of services from skilled nursing services such as wound care to rehabilitation-restorative services such as physical and occupational therapies, nutritional services, and medical social work. • Acacia Village is the premier retirement community for active seniors in the Mohawk Valley. Complete with amenities such a cutting edge ﬁtness center, large indoor pool, Jacuzzi and sauna, Acacia Village residents can stay

active, even when the weather doesn’t cooperate. • Wiley Hall is designed as an adult care residence. The individuals who live here are active but need a little extra assistance. All meals are provided in Wiley’s central dining room. Residents can choose from a varied daily menu of activities and trips. Many of the residents of Wiley ﬁnd time to volunteer and are involved in other campus activities. • The Masonic Care Community also operates a child care center with a capacity of 66 children.

Medicare Phone: 1-800-772-1213 Website: www.socialsecurity.gov

� Medicare is available to people 65 and older; to people that have received disability payments for 24 months or more; and to workers and their dependents who receive dialysis or need kidney transplants. Medicare can pay the cost of in-patient hospital care and certain types of follow-up care. Medical insurance through the program covers the cost of physician services.

PROGRAMS AND SERVICES ■ Camp EAGR ■ Community Education ■ Employment Solutions ■ Family and Individual Support Groups ■ Medicaid Service Coordination / Case Management for Children and Adults ■ Family Services ■ Community and Day Habilitation ■ Traumatic Brain Injury Services Local Ofﬁce: 1045 James St., Suite 270 Syracuse, NY 13203 315-477-9777 or 877-214-7715 www.epilepsy-cny.org

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Premiere Cleaning Services of CNY , LLC. Quality Assurance is Everything! We customize Cleaning Strategies for our clients particular needs. State-of-the-Art OSHA, AORN and HEPA regulated equipment and procedures.

■ ■ ■ ■ ■

Medical & Specialty Cleaning General Ofﬁce Cleaning Commercial & Industrial Post Construction Clean-up Serving CNY for Over 20 Years

Ph/Fx: 315-687-5358 • Cell: 315-382-1848 premiere.cleaning@yahoo.com premierecleaningcny.com

Ofﬁce for the Aging, Cayuga County 160 Genesee St. Auburn, NY 13021 Phone: 315-253-1226 Website: www.co.cayuga.ny.us/aging

� These county ofﬁces serve as a source of information for older residents, family members or friends who are unaware of services and resources available: information, referral, outreach, insurance counseling, case management, subcontracts, employment, home care, legal nutrition, transportation, Lifeline personal emergency response system and an Alzheimer’s support program.

Ofﬁce for the Aging, Madison County 138 Dominick Bruno Blvd. Canastota, NY 13032 Phone: 315-697-5700 Contact: Theresa Davis, Executive Director Website: www.ofamadco.org/

� The Madison County Ofﬁce for the Aging works to advocate, assist and provide services that enrich the quality of life and promote the independence and dignity of older individuals and their families.

Ofﬁce for the Aging, Onondaga County 421 Montgomery St. Syracuse, NY 13202 Phone: 315-435-2362 Contact: Lisa D. Alford, Commissioner Website: www.ongov.net/ay

� The Onondaga County Ofﬁce for the Aging is the federally designated Area Agency on Aging for Syracuse and Onondaga County. The agency plans, develops and coordinates programs and services for approximately 83,000 county residents aged 60 and older.

Providing quality prosthetic & orthotic services For over 20 years helping people of all ages overcome the limitations of a physical disability and live life to the fullest. Michael T. Hall, CPO • ABC-Certified Prosthetist/Orthotist Jeremiah H. Hall, CP, BOCPO, CTPO • Certified Prosthetist/Orthotist • Certified Technician

(315) 426-9920 or (315) 426-1254 fax • www.rehabtechny.com

Erie Medical Plaza, 1101 Erie Boulevard E., Syracuse, New York 13210

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Ofﬁce for the Aging, Oswego County 70 Bunner St. Oswego, NY 13126 Phone: 315-349-3484 Website: www.oswegocounty.com/ ofa/index.html

� A variety of senior services are provided including outreach, Medicare and insurance counseling, transportation, nutrition, fuel assistance, personal

care/housekeeper/chores and others. Many programs are on a need-based offering.

PACE CNY 100 Malta Lane N. Syracuse, NY 13212 Phone: 315-452-5800 Contact: Ginny Turley, Director of Intake and Marketing Email: gturley@lorettosystem.org Website: www.pacecny.org

� PACE CNY, Loretto’s innovative Program of All-inclusive Care for the Elderly and disabled adults age 55 and over in cooperation with St. Joseph’s Hospital Health Center, provides Onondaga County residents long term home health care services in the community. The purpose of PACE CNY is to provide a wide spectrum of care and services, including personal care, medication management and transportation, to individuals who would otherwise qualify for nursing home care. From primary care physicians and nurse practitioners to social workers and dietitians, the PACE CNY interdisciplinary care team can provide home care services in the participant’s

home, day health centers, hospitals or long term care facilities. On-call health care coverage by doctors and nurses is available 24 hours a day, seven days a week, and 365 days a year.

Senior Citizen Helpline New York State Ofﬁce for the Aging 2 Empire State Plaza Albany, New York 12223 Phone: 1-800-342-9871 Website: www.aging.ny.gov

� This helpline offers state and local information and referral about services for the aging. Information on local ofﬁces, legal problems, taxes, transportation, employment, nutrition, in-home services, health care and public beneﬁt programs. Information on state publications and forms is also available. Spanish-speaking personnel are available.

St. Francis Social Adult Day Care 1108 Court St. Syracuse, NY 13208 Phone: 315-424-1003 Contact: Sister Barbara Jean

Donovan, Administrator Email: bjdonovan@stfrancisadc.com Website: www.stfrancisadc.com

� Serving seniors from 7 a.m. – 5 p.m. weekdays, the social model adult day care provides a meaningful and safe day for seniors with diminishing physical, mental, and/or psychological capacity. The goal is to help seniors maintain independence so they can remain at home or with loved ones. A hot lunch and three snacks are provided. Daily activities include exercise, current events, arts and crafts, personal care assistance, and mental and social stimulation. The program is designed to give caregivers peace of mind while they are at work and to provide a much needed break from care-giving responsibilities.

VNA Homecare 1050 W. Genesee St. Syracuse, NY 13204 Phone: 315-477-HOME Fax: 315-477-9290 Email: info@477HOME.org Website: www.477HOME.org

� VNA Homecare is a home and

Collaboration

A nonprofit independent licensee of the BlueCross BlueShield Association

The operative word in health care.

Most health care is delivered locally. Collaboration to address today’s health care issues and plan for tomorrow’s needs also should be local. Excellus BlueCross BlueShield collaborates with local businesses, community and civic organizations, educators, members and health care providers to make high-quality health care accessible and affordable for the people who live and work here. That’s why we’re here.

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community-based, integrated system that includes the Visiting Nurse Association of Central New York, CCH Home Care & Palliative Services, Independent Health Care Services and the VNA Foundation of Central New York. A managed long term care plan, VNA Homecare Options is expected to begin serving the community in early 2013. Operating 24 hours a day, seven days a week, VNA Homecare is one convenient resource for all medical and non-medical home care needs. � The staff includes home health aides, nursing, a nutritionist, physical and occupational therapy, social work, speech language pathology and support services. Medical specialties include: care management, cardiac, chronic disease self-management, diabetes, long term home health care, maternal and child health, medication management, optimal aging, palliative care (a means of providing care, support and advocacy to those with progressive or life threatening illnesses regardless of their treatment choice or prognosis), pediatric, telehome care monitoring and wound care. � Non-medical services include but are not limited to companions, durable medical equipment, home safety assessment, paperwork & claims assistance, personal emergency response system and transportation. � Primary service area is Onondaga County. Depending on the scope of service needed, some programming may be available in Cayuga, Chenango, Cortland, Jefferson, Madison, Oneida, Oswego, and Tompkins counties. Payment is accepted from Medicare, Medicaid, third party insurance and/ or private pay.

Support Groups Adelphi New York Statewide BrE. Cancer Hotline and Support Program Adelphi University School of Social Work Garden City, NY 11530 Phone: 1-800-877-8077 516-877-4320 Email: brE.cancerhotline@adelphi. edu Website: www.adelphi.edu/nysbrE.cancer

� This hotline provides information, referrals and support to women

who have brE. cancer or anyone with concerns about brE. cancer. The hotline volunteers are professionally trained and supervised. The line is staffed from 9 a.m. to 9 p.m. daily.

Brain Aneurysm Support Group 6333 state Route 298 E. Syracuse, NY 13057 (former Telergy Building) Phone: 315-656-2446 Email: braincny@gmail.com

� The CNY Brain Aneurysm Awareness Campaign offers education and support for those affected by a brain aneurysm. Programs are designed for patients, caregivers, family and friends in the Central New York area. Meetings are schedule every third Monday of each month from 6:30 – 8:00 p.m. at the Upstate Healthlink suite, 6333 State Route 298, E. Syracuse.

Cancer Information Service Phone: 1-800-422-6237 Email: cancergovstaff@mail.nih.gov Website: www.cancer.gov

� The National Cancer Institute sponsors this hotline. This service allows callers to order free publications, locate FDA certiﬁed mammography facilities or talk to a cancer information specialist.

Cayuga Community Health Network 188 Genesee St. Carr Building, Suite 207 Auburn, NY 13021 Phone: 315-252-4212 Fax: 315-252-3678 Contact: Suzanne Hai, Executive Assistant Email: assistant@cayugahealthnetwork.org Website: www.cayugahealthnetwork.org

� CCCHN is also on Facebook The mission of CCHN is to build a healthier Cayuga County by improving access to quality health care services, promoting healthy lifestyles and disease prevention programs. CCCHN is one of 35 rural health networks in New York State. Funded through the Charles D. Cook Ofﬁce of Rural Health of NYS, the Rural Health Network Development Program helps strengthen the accountability of local providers for improvements in health care outcomes,

76 - 2013 CNY’s Healthcare Guide

seeks to improve the economic position of the local community, and increases community involvement and locally generated solutions to health care issues in rural areas. Our efforts in the community involve collaboration with health care providers, health ofﬁcials, human service agencies, health care consumers, and advocates to promote healthy behaviors for chronic disease prevention and working to locate gaps in services to improve access to care for the uninsured/underinsure. CCHN is the lead agency for the Cayuga County Tobacco Free Partnership and was recently awarded a grant from the CNY Community Fund to continue to execute diabetes educational programming including a free Diabetes Support Group for the community. CCCHN is a subcontractor with the Cayuga County Health Department on the Creating Healthy Places to Live, Work & Play Grant for Cayuga County collaborating on initiatives that focus on improving the health and physical activity of communities. CCCHN is a member of Cayuga Grows (a community garden for Cayuga County). The Network provides a free alcohol and substance abuse support brochure the community. CCCHN is also a site for facilitated enrollment for Child Health Plus, Family Health Plus, and Medicaid programs.

CNY Celiacs Support Group 263 Roxbury Road Syracuse 13206 315-463-4616 Contact: Ruth Wyman, President jwyman1@twcny.rr.com www.cnyceliacs.org

� This organization supports those with celiac disease. CNY Celiacs Support Group hold meetings, offers literature for those newly diagnosed, provides counseling on the gluten-free diet, and hosts an annual walk-a-thon fundraiser and bimonthly meeting. Check the website for meeting dates and times.

CNY Sensory Processing Disorder Parents Connections Group Beacon Baptist Church Route 31 Clay, NY 13041 Phone: 315-247-4195 Contact: Caryn Daher, Group Host

Email: cnyspdparents@gmail.com Website: www.cnyspdparents.com

� SPD Parent Connections is a support group for parents of children with sensory processing disorder and difﬁculties regardless of diagnosis. The organization hosts monthly meetings, offers guest speakers, and provides a chance for parents to share experiences and ideas that can help each other.

Community Action of Madison County/Community Action Partnership P.O. Box 249 3 E. Main St. Morrisville, NY 13408 Phone: 315-684-3144 Contact: Julie Dale, Director Email: jdale@capmadco.org Website: www.capmadco.org

� This agency provides information on early head start, early childhood, youth, family, and adult services, home purchasing division, general advocacy, job development, emergency food cupboard, special education advocacy and family action.

Domestic Violence Hotline

Hope for Bereaved

Phone: 1-800-942-6906 (English) 1-800-942-6908 (Spanish) 1-800-818-0656 (TTY Line) Email: hotline@nyscadv.org Website: nyscadv.org

� Callers receive information and referrals to shelters, safe homes, counseling, support groups from the battered and formerly battered, legal assistance, referral to child abuse hotlines, elder abuse services and local social services departments.

Food Allergies: Coping, Educating and Supporting (FACES) 4516 Rush Creek Drive Jamesville, NY 13078 Phone: 315-492-3941 Contact: Rose Boynton, Founder Email: roseboynton.pac@gmail.com Website: www.faces-cny.com

� Support group for people with food allergies. Boynton is also a certiﬁed food allergy trainer for Protect Allergic Children and Food Allergy and Anaphylactic Network.

4500 Onondaga Blvd. Syracuse, NY 13129 Phone: 315-475-4673 Contact: Therese Schoeneck Email: hopeforbereaved@cnymail. com Website: www.hopeforbereaved. com

� Organization provides support, resources and hope for grieving children, adults, and families as well as training, consultation and resources for those who wish to help the bereaved.

Hope for Bereaved Support Group — Oswego Oswego Hospital 110 W. Sixth St Oswego, NY 13126 Phone: 315-342-6326 Contact: Donna Lupien, Facilitator Email: dlupien2@twcny.rr.com

� This support group is sponsored by Family Life Education and meets the second Tuesday each month from 7 p.m. to 9 p.m. at the Oswego Hospital cafeteria conference room. This conﬁdential group helps grieving people

Multiple Sclerosis Resources of Central New York, Inc.®

“Dedicated to creating awareness and providing resources to improve the lives of individuals with multiple sclerosis and their families”

Some Services We Provide:

■ Transportation to Medical Appointments ■ Educational Programs ■ Current Information ■ Loan of Equipment ■ Support Groups ■ Newsletters ■ Referrals

A Local Agency with your interest in mind! Call today to register, ask questions or become a Volunteer!! P.O. Box 237 – E. Syracuse, New York (315) 438-4790 www.msrofcny.org E-mail: msrofcny@msrofcny.org

2013 CNY’s Healthcare Guide - 77

ﬁnd support.

 

New York State HIV Counseling Hotline Phone: 1-800-872-2777 1-800-369-2437 (TDD) 1-800-233-SIDA (Spanish language hotline)

        





PEDIATRIC

ASSOCIATES Staff on call

24 HRS. A DAY

What every child needs

FREE Prenatal Consultation LIVERPOOL 8086 Oswego Rd.

652-1070

CAMILLUS 601 North Way

487-1541

www.PediatricAssociatesNY.com

The CNY Brain Aneurysm Awareness Campaign offers education and support for those affected by a brain aneurysm. It also supports local research. For more information on the CNY Brain Awareness campaign, as well as related links, please visit our website at: www.braincny.org, email us at braincny@gmail.com or call 315-656-2446

“Friendly visits via phone calls to your elderly loved one” Janet Reilly, owner

Caring Conversations (315) 451-5330

www.caringconversations.net

� This hotline offers trained counselors who answer questions, assess risk, assist in prevention strategies and discuss a wide variety of issues. It also offers referrals to testing sites, community service programs, designated AIDS care facilities and other services.

Sarah House 100 Roberts Ave. Suite 10 Syracuse, NY 13207 Phone: 315-475-1747 Contact: Jennifer Coman, Executive Director Website: www.sarahhouse.org Email: sarahhouse@cnymail.com

� Sarah House is a “home away from home” for out of town patients and families of patients seeking medical care in the CNY area. It is the only adult hospital hospitality house in this area. We offer lodging, transportation, meals and comfort to seniors, veterans, low-income families and families whose extended stay away from home may cause a ﬁnancial hardship. Donation of $20 is requested, but no one is turned away for inability to pay.

Transportation Good Will Transportation Service Inc. 2610 S Salina St., suite 16 Syracuse, NY 13205-1557 877-631-6395 Email: wilwagner500@hotmail.com Website: www.goodwilltransporta tioninc.com

� The company has its beginning 15 years ago delivering blood for the American Red Cross. It has since expanded to provide medical transportation and courier services throughout Onondaga County. Professionals working at company are able to provide ﬁrst aid and CPR. Services include medical transportation, package transportation and prescription delivery.

cnyhealth.com

78 - 2013 CNY’s Healthcare Guide

Suburban Transportation, Inc. 6327 E. Molloy Road E. Syracuse, NY 13057 Phone: 315-437-0058 Website: www.suburbantransport. com

� Suburban Transportation is a leading provider of non-emergency medical transportation services in Central New York as well as the Capital District. Since 1986 the company’s professional, safe, and reliable service has made it the provider of choice for many in the healthcare industry. Suburban Transportation is committed to providing the most reliable and safe transportation at competitive rates. It transports individuals to and from medical appointments, dialysis centers, hospitals, adult day care, day habilitation and OMRDD (mental retardation and developmental disabilities) program, among other locations.

Volunteering BrE.-Feeding Peer Counseling Support Group WIC Program 10 George St. Oswego, NY 13126 Phone: 315-343-1311 Contact: Mary Ellen Pierce, BrE.feeding Support Coordinator Website: www.oco.org

� This program offers experienced brE.-feeding mothers and program staff to peer counsel individuals. Oneon-one sessions, support and informational clinics are offered to prenatal or postpartum mothers. WIC is a supplemental food and nutrition program offers services to woman, infants and children to age 5. WIC offers fourteen sites throughout Oswego County.

Oswego State University Center for Service Learning and Community Service 145 Campus Center Oswego, NY 13126 Phone: 315-312-5360 Contact: Alyssa Amyotte, Coordinator Email: service@oswego.edu Website: www.oswego.edu

� Gives volunteers a chance to get involved with programs such as AdoptA-Grandparent, Mentor Oswego, Red

Cross Club and Habitat for Humanity.

RSVP of Madison County 100 Eaton St. Morrisville, NY 13408 Phone: 315-684-3001 Contact: Mary Bartlett Website: www.rsvpmadison.org Email: mb786@cornell.edu

� This program offers volunteers an opportunity to participate in areas of health, nutrition, education, economic development, conservation/environmental and community service. Volunteers must be 55 or older.

Retired & Senior Volunteer Program — Onondaga County 2826 Lemoyne Ave.. Mattydale, NY 13211 Phone: 315-424-1810 x 12 Contact: Donna Nash, Director of RSVP

� This program offers volunteers an opportunity to participate in areas of health, nutrition, education, economic development, conservation/environ-

mental and community service. Volunteers must be 55 or older.

Women’s Services Family Planning Service of OCHD 428 W. Onondaga St. Syracuse NY 13202 315-435-3685 Contact: Jean R Reilly Email: hljreil@ongov.net

Services are provided on a sliding fee scale and most insurance is accepted. Assistance with applications for NYS Family Planning Beneﬁt Program and for presumptive Medicaid for pregnancy is provided.

Pregnancy Care Center

� Family Planning Service provides low or no cost reproductive health services to teens, women and young men at three locations in the Syracuse area. Clinics are located on the near W.side, North Syracuse and downtown in the Civic Center. Appointments are available six days/week, days and evenings depending on location. Services include a full reproductive health exam, birth control, STD/HIV testing, STD treatment, HPV vaccine, Emergency Contraception and more. Health educators are available for educational presentations in the community.

140 W. Utica St. Oswego, NY 13126 Mailing Address: P.O. Box 5444 Oswego, NY 13126 Phone: 315-343-7147 Contact: Jill Pelkey, Executive Director Email: baby@pccoswego.org Website: www.oswegopregnancy. org

For comprehensive, quality care from physicians you can trust, turn to University OB/GYN Associates All general and specialty women’s services are provided by our group • Infertility Diagnosis and Treatment

including Advanced Reproductive Technologies In – Vitro Fertilization

• Family Planning • General Maternity Care • General Gynecology and Well Woman Services

including menopause and PMS

• Urogynecology • High Risk Maternity Care • Gyn Oncology

Accepting new patients to our practice 725 Irving Ave., Suite 600 Syracuse, NY 13210 315-464-5162 www.upstate.edu/obgyn Our physicians are faculty of the Upstate Medical University We are the only group with the Academic Difference. Most insurances accepted

2013 CNY’s Healthcare Guide - 79

AVOID LOSING YOUR LIFETIME ASSETS TO LONGTERM CARE AND NURSING HOMES Pre-Medicaid Planning and Family Trusts can provide security and protection without loss of control over your assets... IT’S NEVER TOO LATE! Properly prepared Medicaid Applications can help save remaining assets.

Anthony F. Copani, Esq.

MANNION & COPANI Attorneys and Counselors at Law

1-800-488-3508 (315) 478-3500

NO CHARGE FOR INITIAL CONSULTATION

224 Harrison St, HOME CONSULTATIONS Suite 306, AVAILABLE Syracuse

SKILLED NURSING

Locally Owned & Operated By Registered Nurses

Medical Registry of CNY, Inc. RN’s - LPN’s Home Health Aides Hospitals, Homes and Nursing Homes Short or Long Term • Flexible Hours Same Day Coverage • 24/7 Licensed By New York State Dept. of Health

Continuity of Care

468-3239

2105 W. Genesee St. Syracuse, NY 13219

recenter.com Website: www.auburnpregnancyca recenter.com � The purpose for which the pregnancy Care Center of Cayuga County exists is to present the truth to young women and their families who are encountering the issues of an unplanned pregnancy and to assist them in ﬁnding the necessary resources to meet their needs. We provide free pregnancy tests, referrals to doctors and community agencies, information on STDs, childbirth education lessons, parenting lessons, life skills lessons, men’s mentoring information, abstinence information, education on types of abortion procedures and their risks, and small group studies. All pregnancy options are discussed. Material aid assistance is provided while attending lessons. All services are free and conﬁdential.

items they will need. We also are available for post-abortion counseling and offer ongoing support and friendships. All services are free and conﬁdential.

New Life Crisis Pregnancy Center 3349 Main St. P.O. Box 445 Mexico, NY 13114 Phone: 315-963-CARE (2273) Contact: Lucienne Henneberry, Director Email: newlifecpc@verizon.net � This program offers free pregnancy tests, education on pregnancy and alternatives to abortion, adoption assistance, housing, clothing, furnishings, referral to community agencies and support groups for birth mothers. All services are free and conﬁdential and available to people of all faiths and ages.

University OB/GYN Associates, Inc.

Planned Parenthood of the Rochester/Syracuse Region 1120 E. Genesee St. Syracuse, NY 13210 Phone: (866) 600-6886 315-475-5540 Contact: James Stewart Email: jstewart@pprsr.org Website: www.pprsr.org � Planned Parenthood provides reproductive health care, education, counseling and leadership in preserving the right to reproductive freedom. Special emphasis is given to women who have limited access to reproductive services. Health services, emergency contraception, community education, rape crisis services (Rochester), family planning and other programs are offered.

Pregnancy Care Center of Cayuga County 75 Genesee St. Auburn, NY 13021 Phone: 315-255-2778 1-800-712-4357 (24-7 help line) Contact: Lynn Greene, Executive Director Fax: 315-255-2776 Email: ofﬁce@ auburnpregnancyca

Health

80 - 2013 CNY’s Healthcare Guide

in good

725 Irving Ave., Suite 600 Syracuse NY 13210 Phone: 315-464-5162 Website: www.upstate.edu/obgyn � Physicians at University OB/GYN Associates are faculty members of Upstate Medical University. They form the only group in Central New York offering general and specialty obstetrics and gynecology services for all women, including those who need high-risk maternity care. As academic board certified physicians, certified midwives and certified nurse practitioners, the practice’s professionals teach other healthcare providers in the area of gynecology and obstetrics. The group has the academic difference, a unique approach to assure patients receive the care they within the group. University OB/GYN Associates provides diagnosis and advanced treatment in the areas of infertility, female urology and reconstructive surgery, gynecology, general gynecology and obstetrics, complex contraceptive counseling and family planning, and high risk maternity care. Patients come from all areas of Central New York. Our hospital-based services include University/Community and Crouse Hospitals.

CNY’s Healthcare Newspaper available monthly at more than 1,000 locations

MAURO-BERTOLO THERAPY SERVICES, P.T., P.C.

Relieving Pain

in a Professional Medical Environment

Adirondack Physical Therapy providing the most advanced and up-to-date treatment techniques in: Spine Care • Chronic Pain • Orthopedic & Sports Injuries Hand & Wrist Therapy • TMJ & Craniofacial Pain One of the few practices with specialized rehabilitation for Women’s and Men’s Health Issues, including Incontinence • Pelvic Disorders • Post Prostatectomy Obstetrical Pain Cicero Professional Building – 6221 Route 31, Suite #103 – Cicero, NY 13039

Phone (315) 699-1009 • Fax (315) 699-1094

Kurt Foxton, M.D. Michelle Johnston, M.D. Lorina Aiello, N.P. Welcoming Lisa Holmes, NP

Pain Management

Many Options Available to Treat Your Pain 110 Lomond Court, Utica • (315) 292-1264

Accepting New Patients

Call Lincare today for more details. Oswego, NY 253 E. 10th St.

Utica, NY 1307 Champlin Ave.

Syracuse, NY 932 Spencer St.

Auburn, NY 343 Clark St.

(800) 285-2610 • (315) 343-5602 (315) 342-9128 Fax

(800) 365-4066 • (315) 472-0461 (315) 478-7433 Fax

(800) 365-4008 • (315) 793-8341 (315) 793-8946 Fax

(315) 252-9800 • (877) 377-7556 (315) 252-9801 Fax

Rome, NY 1136 Erie Blvd. W.

(877) 334-0553 • (315) 334-0500 (315) 334-0501 Fax

2013 CNY’s Healthcare Guide - 81

AD INDEX Epilepsy Foundation ..................................73 Excellus BlueCross BlueShield ...............75 Exceptional Family Resources ................56

Absolute Recycling Recovery .................56 Acacia Village ..............................................41 Adirondack Pain Management ................81 Advanced Hearing Aid Center ...............27 ARISE ...........................................................43 Assisted Living Adult Family Care Home .........................................29 At Home Independent Living .................29 Auburn Community Hospital ............ wrap

•B• Better Hearing of Madison County .wrap Brighton Physicial Therapy ......................42 Bruce Stewart DDS ..................................34 Bryant & Stratton College ........................ 3

•C• Cancer Services Program of Oswego ..20 Caring Conversations ..............................78 Children’s Health Specialist.....................29 Clifton Springs Hospital ...........................21 CNY Brain Aneurysm ..............................78 Conifer Park Alcohol & Drug Rehab ......8 Contact Community Services ............42 Cremation Services of CNY ..................28

•D• Dan Silverman, LLSWR ............................23 dB Audiology Assoc...................................55 Diamond Heart Integrative Counseling .8

•E• Empire Interpreting Service ....................41 Empower Federal Credit Union ....... wrap

New York Chiropractic College ............26 New York Heart Center ..........................39

•F•

•O•

Family Guidance Center ..........................29 Faxton St. Luke’s Healthcare ................... 7 Finger Lakes Radiation Oncology Center ............................................. wrap Florica Ochotorena, MD .........................17 Franciscan Health Support ......................23

Oneida Healthcare ............................. 33, 45 Onondaga County Health Dept. Family Planning ..................................77 Onondaga County Medical Society.......78 Oswego County OB/GYN......................28 Oswego Health ..................................... wrap Oswego Industries/ARC of Oswego ....23

•G• •A•

•N•

Good Will Transportation Services .......28

•P•

•H•

Pediatrics Associates ................................78 Premiere Cleaning.....................................74

HealtheConnections ................................19 Healthwear Rental ....................................56 Hematology/Oncology Associates of CNY ............................................. wrap Hospice of Central New York ................74

•I• Imaging at St. Joseph’s ................................... Infusacare Medical Services ....................15

•J• J. Waligora Audiology ................................73

•L• Laboratory Alliance of CNY ...................47 Law Ofﬁce of Shawn Lappin ...................74 LDA of CNY ..............................................19 LeMoyne College of Nursing ............ wrap Lincare .........................................................81 Little Falls Hospital ...................................79

•M• Maico Hearing Aid Service ......................33 MAMI Interpreters....................................43 Mannion & Copani Attorneys ...............80 Margaret L. Williams Developmental Evaluation Center ..............................20 Mauro Bertolo Physical Therapy ............81 MDR Magnetic Diagnostic Resources of CNY ............................35 Medical Registry of CNY, Inc. ................80 Mohawk Valley Women’s Health Associates...........................................13 Multiple Sclerosis Resources of CNY ...............................................77

82 - 2013 CNY’s Healthcare Guide

•Q• Quest Diagnostics................................ wrap

•R• Rehab Tech ..................................................74

•S• Self-Direct ...................................................25 SJI — St. Joseph’s Imaging Associate......83 St. Elizabeth Medical Arts ........................21 St. Elizabeth’s School of Nursing ............56 St. Francis Adult Day Care Services ........7 St. John Fisher College .............................25 St. Joseph’s Hospital ..................................84 St. Joseph’s Sleep Lab .................................. 8 Suburban Transport ..................................45 Syracuse Behavioral Health.....................37 Syracuse Orthopedic Specialists (SOS) ............................................... wrap

•T• The Internal Medicine Ofﬁces of Paul Cohen, M.D.................................34

•U• University OB/GYN Associates .............79 Upstate Orthopedics ...............................47 Upstate University Radiation Oncology .............................................15 Upstate Yoga Institute ..............................23

•V• VNA Homecare ........................................17

OF MADISON COUNTY LLC Linda Bailey

Are your Ears keeping up with your Life? Hearing loss affects every age group and we have the solutions that keep pace with your lifestyle!

Call for an appointment today! 121 Main St 18 East Main St. Oneida, NY 13421 Morrisville, NY 13408 Phone: (315) 363-7869 Phone: (315)684-1005 www.betterhearingoneida.com

•

It’s YOUR healthcare. In a whole new place. 3045 East Ave, Central Square, NY I

315-668-5212

www.oswegohealth.org Follow Us!

URGENT CARE I LABORATORY I MEDICAL IMAGING I PHYSICAL THERAPY

When your doctor orders blood work choose Quest Diagnostics at one of our convenient locations in Central New York! Binghamton, Chittenango, Cortland, Rome (opening January 2013), Syracuse and Utica. • Prompt, caring service • Open early • Appointments encouraged, walk-ins welcome • Trusted by physicians To find a specific location in the Central New York area or to schedule an appointment: QuestDiagnostics.com or 1-800-LAB-TEST (1-800-522-8378)

I had a choice and I chose Orthopedics at St. Joseph’s.