INDUSTRY INSIGHTS
FIRST IN LINE Collision repairers find themselves the first to deal with new tech—again
BY ALLISON ROGERS
“I can see that the OEMs would want to have a network of shops that have access to their proprietary information so that they can protect their brand— Tesla, BMW and Mercedes do that now to some extent. The challenge is that it is usually the collision centres that are the first repairer that has to deal with this new technology.” — Tom Bissonnette
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