Security Focus Africa April 2020

www.securityfocusafrica.com |

Vol 38 No 4 April 2020

The official industry journal for professional risk practitioners: security, safety, health, environment and quality assurance

Cash-in-Transit Cash Supply & Processing Cash Insurance ATM Management Armed Escort Services

www.izicash.co.za

Secure cash logistics and cash management services

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IziCash is a leading provider of efficient and secure cash logistics and cash management services.

We have the expertise and experience to provide cash services that can be tailored to meet the special requirements for each of our customers.

secure cash logistics & cash management services

Our team strives for quality, innovation, value, and customer satisfaction.

cash logistics • Cash-in-Transit (CIT) collections and deliveries.

cash management • Processing of cash deposits and the supply of cash orders, daily floats and payroll services.

cash insurance • End-to-End Cash Insurance for cash in tills, safes and in transit.

atm management • Replenishment of ATM cash.

armed escort services • Escorting of valuable and vulnerable cargo.

contact us Email: info@izicash.co.za Tel: (010) 595 9421 IziCash (Pty) Ltd, 142 Fusie Street, Silvertondale, Pretoria IziCash operates 7 days a week including Public Holidays

Security Focus Africa: Serving the South African security industry for 38 years

CONTENTS www.securityfocusafrica.com |

VOL 38 NO 4 APRIL 2020

Vol 38 No 4 April 2020

The official industry journal for professional risk practitioners: security, safety, health, environment and quality assurance

Cash-in-Transit Cash Supply & Processing Cash Insurance ATM Management

10

Secure cash logistics and cash management services

Armed Escort Services

www.izicash.co.za

COVER STORY

8

IziCash: Secure cash logistics and cash management services

10 The global cash industry: Trends and warnings as CIT heists spiked again in SA in early 2020

Prior to the global Covid-19 lockdown, the world’s cash logistics market was on track to grow to almost $31 billion. According to Allied Market Research, in its Cash Logistics Market report, the growth would come on the back of increasing demand for cash by emerging economies along with increasing numbers of cash transactions and an increase in ATM installations – despite restraints such as the growth of digital payments and an increase in cash-in-transit (CIT) robberies worldwide. It’s anyone’s guess now as to what’s going to happen going forward, but suffice to say that cash remains a critical currency and perhaps even more so during the pandemic.

IziCash is one of South Africa’s leading cash solutions companies, and is highly recommended by a substantial blue-chip client database. Based in Gauteng in South Africa, IziCash provides a secure, end-to-end cash management service that includes cash-in-transit (CIT) collections 13 Banking security: Trends and technology in and deliveries, ATM management, cash Covid-19 times and beyond supply and processing, armed escort

The Covid-19 pandemic has brought with it new challenges for the global services, as well as cash insurance. banking industry, not least of all an uptick in virus-related cybercrime.

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SECURITY FOCUS AFRICA APRIL 2020

22 securityfocusafrica.com

25

Official Journal of the Security Association of South Africa

Published by Contact Publications (Pty) Ltd (Reg No. 1981/011920/07)

Vol 38 No 4

REGULARS EDITOR’S COMMENT 4 Of character, courage and reinvention.

NEWS IN BRIEF 5 News snippets from around the world.

PERSONALITY PROFILE 16 In conversation with...Dilnaaz Ally, Cofounder and CEO of MRU Emergency Response Unit.

WHITE PAPER 20 Digital document revolution: A cautionary note.

CYBERSECURITY 22 Four ways to keep your remote workforce safe.

24 Over a third of banking malware attacks in 2019 targeted corporate users.

ON THE MARKET 25 Taking the guesswork out of tracking your guards.

26 MorphoWave Compact: Delivering frictionless access everywhere.

26 FLIR launches smart thermal sensor solution.

27 MyCyberCare bundles provide total cybersecurity protection.

appoints Simon Perry as CTO. 28 Kyocera awarded ISO 27001 accreditation.

CASE STUDY 29 316-grade stainless steel turnstiles for KZN factory.

the Private Security Sector.

MANAGING DIRECTOR: Malcolm King | malcolm@contactpub.co.za

EDITOR:

COMPANY NEWS 28 Cyber Security South Africa

ASSOCIATION NEWS 18 National Bargaining Council for

TEL: (031) 764 6977 | FAX: 086 762 1867

LAW & SECURITY 30 Going into level 4.

32 DIRECTORY

24

Ingrid Olivier | ingrid@securityfocusafrica.com

PRODUCTION AND DESIGN EDITOR: Hayley Mendelow | hayley@contactpub.co.za

JUNIOR GRAPHIC DESIGNER: Elrisha du Plooy | elrisha@contactpub.co.za

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PUBLICATION DETAILS: Security Focus Africa has 12 issues a year and is published monthly, with the annual Buyers’ Guide in December.

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EDITORS COMMENT

Of character, courage and reinvention

I

n this strange, uncertain, current new reality of ours, I’ve discovered so much about so much. That courage comes in a myriad forms and from the most unexpected people. The ordinary people who, with limited resources, are nevertheless feeding and caring for the struggling in their communities; the business owners who are doing everything in their power to keep things going and salaries and wages paid; the parents who are working from home while juggling the balls of bored children, endless washing and around-theclock cooking.

I’ve watched the naysayers proliferate, expending their energies on fault-finding and criticism, and sharing bad news regardless of whether it’s true or not, or of any value to their hapless recipients. I’ve also experienced first-hand the kindness of strangers offering to drop off groceries and medicines for elderly parents who live far away, the regular messages from friends checking up on us, the humourous posts that bring muchneeded levity.

A new friend, in a passing conversation (with a three metre gap between us), used the word “character” the other day. “It’s my strong belief that we can overcome this, and by doing so, we will grow in character, character that will be invaluable in terms of taking us forward,” he said. I agree wholeheartedly.

Next to my desk is a tote bag with words by Nelson Mandela: “It is in your hands to create a better world for all who live in it.” Many would probably argue that this is the worst possible time to make a meaningful difference, but others are quietly going about doing just that.

In South Africa, for so long a country that made headlines for all the wrong reasons, the current circumstances, while undeniably difficult, have brought with them hope for a better, more equal future if President Cyril Ramaphosa continues the strong leadership he has shown since lockdown. This is a real opportunity to get rid of the millstones that

EDITORIAL POLICY

have weighed heavily around our collective necks for years, among which are South African Airways, corrupt politicians and terrible inequality. I couldn’t put it better than Moneyweb’s Mamokgethi Molopyane, who said in an article titled Rethinking South Africa’s SEOs that: “The state-owned enterprise (SOE) model is not working, has not worked, and is a complete failure.”

It’s our chance to capitalise on the gains already made since Covid-19 struck: by continuing to supply water to marginalised communities; by making decent education available online to everyone; by reallocating and reprioritising state funds to feed and medicate the poor rather than the bloated fat cats; and by keeping the surprisingly large number of police and soldiers who were mobilised during lockdown on permanent duty to fight crime.

Long overdue and now happening (thank goodness) are moves to clamp down on the spread of fake and irresponsible news. ITWeb senior researcher Sibahle Malinga writes that: “The South African government has criminalised the passing on of fake content and has harnessed multiple governmental and civil society bodies to deal with it... As a result, we see this information dropping into social media – either from outside the country or within, and not spreading very far. This is largely because people are reluctant to pass it on.”

Globally, popular messaging platform Whatsapp no longer allows mass forwarding, and Facebook is fighting the spread of false news by disrupting economic incentives (because, it says, most false news is financially motivated), building new products to curb the spread, and helping people make more informed decisions when they encounter false news. Twitter, which has been directing users searching for Covid-19related information to proven and reliable sources for quite a while already, is also using algorithms to identify fake news – as is Instagram.

Statements made or opinions expressed in articles in Security Focus Africa do not necessarily reflect the official views of the Security Association of South Africa (SASA) nor those of any of the other security associations listed in Security Focus Africa. Similarly, advertising in this publication does not imply in any way endorsement or approval by these security associations of any products or services. It is the policy of the Security Association of South Africa that any office-bearer who has an executive position in a company, or companies, which supply security products or services should on no account allow his position to be used to promote his company or its objectives in the editorial content of Security Focus Africa, the official journal of the Association. If, at any time, an office-bearer’s position has been quoted in relation to his company or product, this does not imply the Association’s approval or involvement.

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SECURITY FOCUS AFRICA APRIL 2020

Ingrid Olivier, Editor ingridolivier@idotwrite.co.za I want to come out of this as the best version of myself and with a forward-looking approach that focuses on positivity, kindness and service excellence along with an ability to recognise and seize new opportunities.

This article called “How to Survive COVID-19 Pandemic as a Service Business” by Sonya Gankina was published on Seoplus, a Canadian-based, award-winning digital marketing agency, and is worth a read. It’s packed with relatable advice that includes how to move your business online, the hallmarks of a good website, search engine and social media optimisation, and effective communication that I will be factoring into my future.

Another inspiring article is Kevin Ritchie’s: “Getting creative about business after Covid-19”, which was published in the Saturday Star. I particularly like the line by Henley Africa dean and director Jon FosterPedley: “When we say something is impossible, it is often only about own frame of reference.”

That’s empowering, in my opinion. Change your frame of reference and you can change your life.

Finally, President Ramaphosa, in his Freedom Day speech this year (27 April) made some important points. He spoke first of the birth of a new nation in Africa 26 years ago and then of how the coronavirus pandemic is forcing the country to confront the realities of poverty and inequality. “Though we are certainly all braving the same tide, we have not been impacted in the same way by this pandemic. Some people have been able to endure the coronavirus lockdown in a comfortable home with a fully stocked fridge, with private medical care and online learning for their children. For millions of others, this has been a month of misery, of breadwinners not working, of families struggling to survive and of children going to bed and waking up hungry.”

Next year, I want to be able to say that I made a difference, that I contributed to a better Freedom Day for all. Stay safe.

securityfocusafrica.com

News snippets from around the world Major indictment against alleged state capture beneficiaries ‘nearly complete’ – NPA

WhatsApp says viral message forwarding is down 70 per cent following new limits

The drafting of a provisional indictment against three past and current directors of the Regiments stable of companies is nearly complete, according to the National Prosecuting Authority (NPA), meaning one of the state’s first attempts to prosecute alleged major beneficiaries of state capture may be a step closer.

(Source: News 24)

WhatsApp has placed a limit on sharing messages after an uptick in forwarded messages alongside the coronavirus pandemic. While WhatsApp is end-to-end encrypted, the mass forwarding of private messages has long been thought to be a contributor to misinformation. According to WhatsApp, it has now seen a 70 per cent global drop in “frequently forwarded” messages ie messages which have been forwarded to five people or more.

(Source: Business Insider US)

May petrol price drop will bring SA consumers muchneeded relief

Petrol is set to drop by about R1.74 a litre in May, with diesel falling by R1.56 and illuminating paraffin by R2.18. Seen in context, the predicted decreases will result in a fall of R3.84 a litre to 93 unleaded petrol inland since January, and R4 to 95 petrol over the same period. Diesel users are also benefiting, with the predicted price now about R3.49 a litre cheaper than it was five months ago. The petrol price was last below R13 a litre in July 2017. In March 2016 petrol cost R11.74 a litre with the price rising to R12.62 a month later. The figures forecast for May 2020 will bring the price of petrol (and other fuels) to levels last seen five years ago.

(Source: Sowetan Live)

securityfocusafrica.com

Criminal syndicate behind KZN school vandalism, says education MEC

KwaZulu-Natal education MEC Kwazi Mshengu says the continued burning and burgling of schools in the province is part of a ploy to get the government to hire private security. “What is clear in our minds is that we are dealing with a criminal syndicate which is trying to communicate a particular message to the government. We suspect that this syndicate is not far from the economic interests and demands we continue to get from people who say until you hire private security to guard your school, we will continue to have these burglaries and burning of schools,” said Mshengu.

(Source: Times Live)

Lockdown sees 65 per cent decline in violent crimes stats

Trio crimes car hijacking and robberies at homes and non-residential places decreased by 80.9 per cent, 65.5 per cent and 53.8 per cent respectively. Lockdown conditions have made South Africa and other countries safer, experts say, but new dangers lurked as desperation and social pressures abounded amid the strange realities of the Covid-19 pandemic. The Institute for Security Studies (ISS) was not surprised by the latest crime statistics released this week, showing a decrease in violent crimes by more than 60 per cent and an unprecedented overall crime rate drop over the last month.

(Source: The Citizen)

Pandemic will force organised crime groups to find new business models

Around the globe, transnational serious and organised crime groups’ traditional business models are being disrupted by the Covid-19 pandemic. Most of these groups are in uncharted waters. Gareth Rice’s recent Strategist post, ‘Narcos in the time of Covid-19’, captures the diversity of criminals’ responses to Covid-19.

Organised crime structures and business models tend to be amorphous, which makes drawing general conclusions that encompass all groups – from Juárez to

SECURITY FOCUS AFRICA APRIL 2020

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NEWS IN BRIEF XXX

Hong Kong, and from London to Mombasa – inherently difficult. Because of their very different structures, criminal groups’ responses to the pandemic have varied significantly.

Among them will be winners and losers.

Rice’s assessment that ‘new restrictions on movement across international borders will test even the most resilient trafficking networks’, holds true for most groups, but not all. The global trade in synthetic illicit drugs illustrates this point.

(Source: The Strategist)

An increasing amount of Eskom employees and cable thieves seem to be taking advantage of lockdown restrictions

regulations announced recently, as more than 1.5-million workers are expected to return to their jobs under the level four lockdown.

The government appears to have heeded appeals from business to open the economy after 30 days of lockdown, with most sectors expected to open their doors for the first time since the national lockdown was implemented on March 27.

However, the stringent laws that restrict the movement of private citizens remain, with only a few concessions that will be welcomed by citizens cooped up at home.

Although South Africans will be allowed to buy items that they have not been able to for the past month – including cellphones and computers, warm clothes and cigarettes – and order hot food for delivery, the government has introduced a curfew to restrict the movement of individuals between 8pm and 5am.

(Source: Sunday Times)

Domestic violence surges under SA lockdown

Power stations have become targets during the lockdown as the number of cable theft and vandalism crimes spiked. Criminals seemed to target several stations to cash-in on the quiet times, reports Centurion Rekord.

City Power spokesperson Isaac Mangena said the power utility security officials arrested 25 people for cable theft, vandalism and illegal connection in the past four weeks. He said the 25-arrest tally was recorded between 26 March and 26 April and was a high jump from the average monthly arrest of around ten.

(Source: The Citizen)

Back to work for 1.5m South Africans as lockdown rules eased

The economy was the biggest winner in the government’s relaxed Covid-19

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SECURITY FOCUS AFRICA APRIL 2020

Google confirms new security threat For 2 billion Chrome users

Google has confirmed two new high-rated security vulnerabilities affecting Chrome, prompting yet another update since the release of Chrome 81 on April 7. These new security threats could enable an attacker to take control of an exploited system, which is why the U.S. Cybersecurity and Infrastructure Security Agency (CISA) has advised users to apply that update now.

(Source: Forbes)

Blasphemy to be decriminalised in Scottish hate crime bill

New law will also offer wider protection against race, sex, age and religious discrimination.

(Source: The Guardian) More than 120,000 victims rang the national helpline for abused women and children in the first three weeks after the lockdown started on 27 March – double the usual volume of calls.

South Africa had been grappling with the scourge of violence against women long before the coronavirus lockdown was imposed. A woman is killed every three hours in South Africa, according to police statistics – a rate five times the world average.

Half are murdered by men with whom they had a close relationship. Official statistics suggest that more than 110 rapes are reported to the police per day.

Stay-at-home measures have only made things worse for women stuck in abusive relationships.

(Source: Eyewitness News)

Despite people staying home, violent crime in LA ticking back up

The Los Angeles Police Department is now getting more calls for service, after a lull attributed to people largely staying at home, with police seeing more violent incidents in the last two weeks than they did the weeks before. Chief Michel Moore said there’s been

securityfocusafrica.com

NEWS IN BRIEF

an uptick in violence in the back half of April, pushing the city’s violent crime rate closer to where it was before the pandemic hit. “More aggravated assaults, and more shooting violence,” the chief told the Los Angeles Police Commission on Tuesday. All this comes after the LAPD received a lot less reports of violent crime in March.

(Source: Los Angeles Daily News)

SAPS suspends all available vacancies

features this month to attract users as people barred from going out to socialise look for free options to connect with friends and family by online video.

But Meet, which has 100 million daily users, required a Google business or education account to set up calls. While Google has long offered free versions of business tools, including Gmail and Google Docs, there was no equivalent for Meet, a newer service launched three years ago.

The company will gradually open Meet in the coming weeks, and users can sign up to know when their account gains access.

(Source: Business Day Live)

YouTube begins factchecking searches in the US

Despite a massive recruitment drive earlier in the year, the South African Police Force (SAPS) has closed down all vacant posts for the foreseeable future. The law enforcement body shared a brief message with the public recently, revealing that there would be no new hires until further notice.

Law enforcement has been essentially outsourced to the SANDF (South African National Defence Force) with more than 73 000 troops deployed to help with police operations and shore-up the numbers on the ground.

(Source: The South African)

Zoom, Hangout, Skype or Meet? Big tech gets in on virtual business

Call for probe into poor cellphone coverage across SA YouTube has announced that it will begin to provide fact-check search queries in the US. The video giant had previously rolled out the feature in Brazil and India last year, and now it is rolling the feature out stateside. When you look up a piece of news or a potentially false claim on YouTube, you’ll now see a blue box labelled ‘independent fact check’ with a link to relevant information above the search results. The box both specifies the claim being made and tells you if it’s true or false.

(Source: The Next Web)

Coronavirus lockdown: How has it affected crime?

As Covid-19 forces workers to interact remotely, Google’s Meet is being rolled out as built for businesses first. Alphabet’s Google says that any user will soon be able to host free video conferences on Meet, turning its previously business-only tool into a bigger rival to Zoom and others battling for users during the coronavirus pandemic.

Zoom Video Communications, Microsoft’s Skype and Facebook’s Messenger introduced

securityfocusafrica.com

social distancing and forcing others to do the same. The “new normal”, says Timothy Akers, a Morgan State University vice-president who focuses on epidemiological criminology, makes it harder for crooks to find people to beat and rob. The result of less people in public is less crime.

In St Louis, Missouri, says criminologist Scott Decker “People are choosing not to shoot each other in the numbers that they were before Covid.” Last year, there were 194 murders in the city; so far this year, there have been 45. Crime has also dipped in Atlanta, where police usually process 100 to 150 crime reports by April, according to news reports.

This year, they have filed only 47. In some places outside the US too, violence has gone down. Police in South Africa say that, comparing this time period to last year, the number of murders has dropped from 326 to 94.

(Source: BBC News)

The onset of Covid-19 has changed the lives of people in the US and other countries in a dramatic fashion, shaping the behaviour of law-abiding citizens and criminals alike.

In El Salvador, gang members are practising

Universities have proposed an immediate investigation to determine cellular coverage throughout South Africa and the barriers occasioned by the internet and municipal infrastructures in preventing students from online teaching and learning.

University of KwaZulu-Natal deputy vicechancellor of research, entrepreneurship and innovation Professor Deresh Ramjugernath said going online was a must and that the sustainability of universities nationwide depended on making the move.

Ramjugernath highlighted poor internet reception and students not being as techsavvy “as we would like them to be” as key barriers, both in South Africa and in many other countries throughout the world.

(Source: IOL / Cape Argus)

SECURITY FOCUS AFRICA APRIL 2020

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COVER STORY

IziCash Solutions IziCash is one of South Africa’s leading cash solutions companies, and is highly recommended by a substantial blue-chip client database.

B

ased in Gauteng in South Africa, IziCash provides a secure, end-to-end cash management service that includes cash-intransit (CIT) collections and deliveries, ATM management, cash supply and processing, armed escort services, as well as cash insurance.

IziCash entered the market in early 2016 to offer an alternative option to their target market in a consolidated CIT industry which offers very limited options from service providers.

The only cash management company in South Africa that uses the world renowned Transtrack software platform to manage the entire cash cycle for its clients from start to finish, IziCash is able to tailor its extensive cash service offering to suit the business

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SECURITY FOCUS AFRICA APRIL 2020

requirements of each of its clients, from cash supply, cash-in-transit (CIT) collections and deliveries, to cash processing and settlements.

These include an electronic “track-andtrace” capability, improved efficiencies around security and cash flow, and system optimisation, which make it possible for clients to focus on running their businesses with complete peace of mind.

IziCash takes pride that it is also the only cash management company in South Africa that is not in direct competition with, but serves as a partner and an accredited vendor for the Electronic Safe (Device) manufacturers; which include G4S Deposita, Cash Connect, PaySolutions, CCMS, CashAccSys, Haneel, CashNET Logistics and Umnotho Cash Services.

“Our partner network allows us to integrate industry leading technology‚ cash management services and secure transportation to provide cash services for our clients,” says Albert Erasmus, chief executive officer of IziCash.

He says that the benefits of the integrated cash logistics solutions provided by IziCash include: • Faster deposit credit.

• Direct cost savings through operational improvements.

• Less time is spent on cash handling.

• Reduced losses with a tailor-made insurance solution to underwrite your total risk.

IziCash also offers its clients access to comprehensive, tailor-made insurance policies in collaboration with some of South

securityfocusafrica.com

COVER STORY

The Izi way to track your cash Africa’s leading insurers and underwriters.

The company, which services a range of sectors from retail and wholesale to education, mining, tourism, financial institutions, and government departments, offers an array of cash management and logistics services that include:

Cash-in-transit (CIT) collections and deliveries “Our armoured vehicles are built according to the minimum required specifications of the South African cash-in-transit industry,” says Erasmus.

“They are robust and secure with the backing of constant surveillance by our National Control Centre and the South African Police Service (SAPS) Joint Operations Centre.

“We take pride in the fact that our personnel are only appointed after meeting our very own stringent vetting standards – which include experience, skills, aptitude, attitude and most importantly – security clearance,” says Erasmus.

Benefits: • Convenient, secure collection and delivery of cash and valuables.

• Reduces cash risk on-site and improves the safety of our clients and their staff.

• Reduces the exposure of uninsured cash.

• Possible reductions in insurance premiums.

• Possible reductions in bank charges and potential to earn more interest.

Cash management and cash supply IziCash’s note and coin processing solutions

IziCash is the only South assist retailers to African cash management process payments company which integrates more efficiently. the renowned Transtrack “Our Cash Centres software to manage the offer the necessary entire cash cycle for its clients. expertise, advanced facilities and trained staff to process large volumes of payments with the security, speed and accuracy demanded by today’s retailers,” says Erasmus.

Benefits • Competitive cash deposit fees.

• Cash centres process cash 7 days a week, therefore zero delays.

• Daily payments and settlements.

• Reconciliations on cash deposits within 24 hours.

Furthermore, IziCash supplies cash (notes and coins) to retailers and businesses in demand for cash for their fast-paced trading environment. This service is available 7 days a week.

Cash and asset insurance IziCash offers comprehensive Cash Insurance to clients who request this service. This is done in collaboration with their appointed Insurance Brokers and the products are underwritten

by Polygon Underwriters and Generic Insurance Company.

ATM management IziCash ATM Services help reduce risk, optimise cash levels and maximise transaction volume. IziCash’s trained ATM service personnel and armoured vehicles replenish machine cash, balance the cash in

Albert Erasmus, chief executive officer of IziCash.

the machines, and report on the settlement data with consolidated electronic reporting.

IziCash also provides or manages first line maintenance (FLM).

Benefits • Reduce ATM maintenance costs.

• Improve settlement speed and accuracy.

• Optimise ATM availability.

• Tracking and evaluation of service levels.

Armed escort services “We’re excited for the growing demand for armed escort services,” Erasmus notes.

This service includes integrated protection and support for companies that transport valuable and vulnerable goods, such as precious metals, electronic equipment, or fine art.

Where to find IziCash IziCash predominantly operates within the Gauteng, North West Province and Mpumalanga regions. While they are working hard to perfect their service offering in their current operation network, IziCash is gradually expanding its footprint into new regions, where its clients require its cash and armed escort services.

To enquire about the cash services provided by IziCash contact us on +27 (0)10 595 9421 or email us at info@izicash.co.za

securityfocusafrica.com

SECURITY FOCUS AFRICA APRIL 2020

9

SPECIAL FEATURE: CASH-IN-TRANSIT

The global cash industry Trends and warnings as CIT heists spiked again in SA in early 2020 Prior to the global Covid-19 lockdown, the world’s cash logistics market was on track to grow to almost $31 billion.

A

ccording to Allied Market Research, in its Cash Logistics Market report, the growth would come on the back of increasing demand for cash by emerging economies along with increasing numbers of cash transactions and an increase in ATM installations – despite restraints such as the growth of digital payments and an increase in cash-in-transit (CIT) robberies worldwide. It’s anyone’s guess now as to what’s going to happen going forward, but suffice to say that cash remains a critical currency and perhaps even more so during the pandemic.

Heists spike again in SA in 2020 For countries like South Africa, violent CIT attacks have been an almost daily occurrence for years. The country held its collective breath that the 23 per cent decrease in heists reported by the South African Police Service (SAPS) during 2018 / 2019 heralded a consistent downward trend.

But with 45 attacks reported during January and February 2020 alone, CIT

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SECURITY FOCUS AFRICA APRIL 2020

attacks are following a “seesaw” trend that is influenced by sporadic interventions by police and the cash management industry, believes Dr Johan Burger of the Justice and Violence Prevention Programme at the Institute for Security Studies (ISS).

And then in March this year, a particularly vicious attack on an armoured cash van in North West Province made headlines after claiming the lives of two members of the Hawks, South Africa’s Directorate for Priority Crime Investigation (DPCI).

While commending the Hawks and the Special Task Force rapid response team for their interventions and actions during and after the attack, Minister of Police General Bheki Cele said in a media statement that “the apprehension of five suspects, with three fatally shot and two injured, (could) only bring cold comfort to those who lived and worked with the slain members”.

According to the media report, Special Task Force members had engaged the suspects, after they had shot at and forced a cash security van off the road in a three-vehicle attack. The suspects

were confronted as they blew open the van and retaliated with gun fire before scattering in different directions. In their attempt to escape, two of the suspects’ vehicles “faced off ” with members of the Technical Operations Management Section (TOMS) of the Directorate for Priority Crime Investigation (DPCI) during which Detective Warrant Officer Delene Grobelaar (44) was fatally shot.

The suspects then fled, and a manhunt ensued in earnest which resulted in the arrest of another suspect at a Johannesburg hospital. A follow-up operation tracked the suspects to a filling station, where they were confronted by TOMS members. The suspects retaliated with AK47 rifles, fatally wounding Detective Sergeant Wynand Herbst (42). Three suspects were also killed and two seriously injured during the clash.

Hawks spokesperson Brigadier Hangwani Mulaudzi told media that police had seized three AK47 rifles, two 9mm pistols, a bakkie and a minibus connected to the crime, while National Hawks Head Lieutenant General Godfrey Lebeya said that a “bigger” team had been assembled

securityfocusafrica.com

SPECIAL FEATURE: CASH-IN-TRANSIT

under an experienced brigadier to deal with “these matters”.

Crimes against the state For Richard Phillips, a director of specialist cash management company Cash Connect, the latest figures are cause for grave concern and likely to rise as new syndicates chase after the approximately R140 billion in circulation in South Africa at any given time.

“These violent attacks threaten to cripple our economy and as such should be regarded as crimes against the state,” he avers. “Cash usage represents over 58 per cent of our GDP and if this highly specialised service continues to be sabotaged, the economy could be throttled.”

Acting CEO of South African Banking Risk Information Centre (SABRIC) Susan Potgieter says that attacks are typically

committed by groups of between 15 and 20 heavily armed people.

“They use commercial explosives to access the secure vaults in the armoured vehicles, rendering them write-offs in most instances and then forcing guards at gunpoint to hand over the money. They also use luxury high performance vehicles to stop the armoured vehicles and then aid their getaway.”

South Africa’s Council for Scientific and Industrial Research (CSIR) concurs: “Cash-in-transit heists are well-planned criminal operations, executed with military-style planning and precision.

In this form of robbery, criminals attack cash at its most vulnerable: away from the safekeeping of the bank and under the protection of only two or three armed guards.”

There’s been a visible shift in incident types over the last couple of years, says Albert Erasmus, founder and co-owner of IziCash, with a steep decline in crosspavement attacks but an increase in prior to 2017, this specific modus operandi was the exception, he adds.

Lowering the risk In its recently released white paper “What You Need to Know: ATM & CIT Crime Trends & Solutions”, global ATM and cash machine protection systems provider 3SI Security Systems says that a combination of physical prevention, software updates and new security technologies along with continued vigilance are critical to keep pace with the

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evolving criminal landscape.

To this end, it recommends the implementation of a multi-layered stratagem that includes working in groups, changing routes frequently and regular staff training.

“Teams of two or more can coordinate a more secure process for keeping an eye on both the cash and the surrounding environment,” it says.

Further, by updating routes and modifying location sequences, dates and times, criminals will be less able to predict routes and plan attacks.

Regular staff training is also vital, it notes further, in order to keep employees up-to-date with the methods used by criminals to distract and attack armoured carriers, and also to teach them how to respond in an emergency.

Another important element is the fostering of close connections between law enforcement and the industry. “Working closely with the authorities can help both CIT businesses and the police keep a better eye on criminal activity.”

Considering the widely-held view that many, if not most, CIT heists are aided by insider information, access to reliable intelligence is vital if South Africa is to bring its numbers down. According to Police Minister Cele, intelligence was behind the 2018 / 2019 decrease in CIT heists and trio crimes in South Africa. He maintains that crime intelligence, special task forces, national intervention units and tactical response teams, as well as better working relationships with state agencies, are key to producing “favourable results”. 

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SPECIAL FEATURE: CASH-IN-TRANSIT



Solutions Collaboration between industry stakeholders, their clients and the SAPS is vital, says Erasmus, as is a multi-faceted approach that includes tight recruiting and vetting, continuous integrity screening, training and re-training, clear operating procedures and disciplined enforcement, world-class vehicles, weapons and equipment, technology-driven solutions, intelligence and information gathering and creating the right culture within organisations.

The Internet of Things The Internet of Things (IoT) with its connectivity to devices such as smartphones, vehicles, electronic appliances and smart sensors that are connected to wireless networks, has an increasingly important role to play in terms of improving CIT security, says Willie Oosthuysen, chief strategic business officer of Liquid Telecom, in an article on South African Instrumental and Control.

“The First Industrial Revolution, which saw the development of machine tools and the rise of the mechanised factory system, had an unprecedented effect on the way people worked and lived, leading to a massive rise in the rate of population growth. Similarly, the Fourth Industrial Revolution is expected to have an equally profound and irreversible impact on all aspects of society as it gathers momentum.

IoT is rapidly driving the adoption of connected devices, from about a billion today to over 50 billion in the next decade.

This includes devices such as smartphones, vehicles, electronic appliances, as well as smart sensors that are connected to a wireless network. South Africa is a leader in some areas of the IoT space, with applications such as stolen vehicle recovery, security and cash-in-transit management systems. However, we are playing catchup in autonomous vehicles and clean energy generation and distribution, among others.”

Remote live monitoring Laurence Smith, Executive at Graphic Image Technologies (GIT), also believes that technology has a huge role to play when it comes to safeguarding cash-intransit employees and vehicles.

“Cash-in-transit, by its very nature, is difficult to secure,” he says. “Remote live monitoring technologies designed 12

SECURITY FOCUS AFRICA APRIL 2020

specifically for the transportation sector provide the ideal solution, enabling constant, live, proactive surveillance to help ensure the safety not only of the vehicles but also the people tasked with handling this extremely dangerous job. While live monitoring and surveillance is by no means a new technology, continuous advances in the field are making it increasingly suited to the transportation and logistics sector.”

Dye stain technology According to Susan Potgieter, South Africa’s banking industry has long used dye stain technology in its ATMs “and will continue to do so as per the South African Reserve Bank technology guidelines”.

The Reserve Bank’s belief is in accordance with the international slogan of Banknote Watch: “A stained note is probably a stolen note”. The purpose of cash degradation systems is to protect cash from being stolen by ‘spoiling the reward, namely rendering the cash unfit for use by criminals after it has been stained,” says the Reserve Bank. “The technology acts as a deterrent, sending a message to criminals that there is no point trying to steal the cash protected by dye staining systems because they will be unable to use the cash after a theft or robbery.”

Polyurethane dispensing units (PUDU) Developed by the CSIR some years ago and now in its fourth generation, the PUDU is a sense-and-deploy device that dispenses quick-drying and solidifying

polyurethane foam into the vault area of cash-in-transit vehicles, making it impossible for attackers to retrieve. It can be activated by different methods, depending on the client’s needs and risk exposure, says the CSIR, adding that it has a proven track record with regard to safeguarding assets during cash-in-transit heists, reducing heists and recovering assets.

Tamper-evident bags Because any attempt to skim from the contents is readily apparent to the naked eye, tamper-evident bags remain among the most effective means of moving cash between customer and bank, says Richard Phillips.

“Added to this is that bags are receipted when transferred between two custodians, so the opportunity to apportion responsibility to the custodian under whose control a tampered bag is found is both easy and provable.”

Further, the universal use of crosspavement carrier (CPC) boxes designed to carry tamper-evident bags has proven to be a successful deterrent for armed robberies.

The CPC is equipped with dye staining systems that when attacked, activate and indelibly stain the bank notes. The bandits know how the box works so they generally avoid attacking the cash on the pavement,” he concludes.

Retail cash automation According to Cash Connect’s Richard Phillips, the development of world-class, intelligent cash vaults has streamlined cash management and payment solutions to the retail economy by providing physical protection of cash in-store in addition to a full risk transfer from deposit to bank, while facilitating real-time value, direct supplier payments and retail credit.

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SPECIAL REPORT: BANKING SECURITY

Banking security Trends and technology in Covid-19 times and beyond

The Covid-19 pandemic has brought with it new challenges for the global banking industry, not least of all an uptick in virus-related cybercrime.

“C

ovid-19 scams have become a huge global problem almost overnight,” says Susan Potgieter, acting CEO of SABRIC (South African Banking Risk Information Centre).

“Cybercriminals are exploiting the spread of coronavirus for their own gain using “coronamania” panic to spread scams.

Coronavirus scams leverage off people’s concerns for their health and safety using social engineering. Spoofed emails offer products such as masks, or fake offerings of vaccines, with links to phishing websites. Because the emails appear to

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come from reputable companies, people are manipulated into clicking on links or providing personal information, which then ends up in the hands of cybercriminals.”

Cybercriminals are also using SMS phishing, more commonly known as Smishing, to trick victims into clicking on links offering information about coronavirus outbreaks in their areas, she continues. The end goal of the criminal is to steal people’s credentials and details of their bank accounts so that they can impersonate the victim and steal their money. Some of these spoofed emails look incredibly realistic,

which makes it difficult to identify them as fakes.”

There is also “phishing”, where they send emails to victims purporting to be from the bank or a legitimate service provider.

The email requests the victim to click on a link that then asks them for their PINs or passwords.

Potgieter says further that prior to lockdown, the theft of mobile phones, while not a new phenomenon, was also escalating. “People’s personal and confidential information is a valuable commodity for criminals and it’s often

SECURITY FOCUS AFRICA APRIL 2020

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SPECIAL REPORT: BANKING SECURITY

to be found on their phones. Phones are, in many instances, equal to a bank card and can act as gateways to people’s bank accounts hence the growth of this particular crime trend.”

She adds: “There are many ways that criminals gain access to the information stored on mobile phones. One is to open all applications; another is by using social engineering to obtain usernames and passwords stored in the cloud. Tactics range from “vishing” where criminals call the victim, manipulate them into believing that they are from the bank and then coerce them into revealing confidential information such as PINs or passwords.

Once the password has been compromised on the stolen phone, all other information is available for exploitation.”

Another crime trend is shoulder surfing, which Wikipedia defines as a social engineering technique used to obtain information such as personal ID numbers, passwords and other confidential data by looking over the victim’s shoulder in a restaurant or other public space.

“When a bank client’s mobile phone is stolen, they tend to focus on protecting their photos and social media profiles rather than protecting their money, which plays further into the criminal’s hands. We urge bank clients to also report the theft of their phones to their bank so that their records can be updated accordingly,” says Potgieter.

Banking fraud expected to rise on the back of the pandemic Kevin Hogan, fraud risk manager at Investec Private Bank, is also expecting an upsurge in fraudulent activity on the back of the Covid-19 pandemic and the resultant increase in employees working from home.

“An unsolicited investment opportunity can often be a scam,” he warns. “During the Covid-19 crisis, some of the ways that we’re seeing fraudsters trying to reach their targets, is through cold-calls or unsolicited emails or even a message on social media.

Fraudsters may also pretend to represent an established wealth manager, but will ask that you only contact them on a personal email address or number.”

“Secondly,” he adds, “individuals searching for new product offerings online can land on fake websites that are often hard

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to distinguish from genuine ones. They will often display only one type of product promising a high return, and ask you to leave your contact details to receive an investment brochure.”

“In either case, consumers may be told that because it’s so good, the offer is only be available for a short period of time.

Individuals may be sent legitimate-looking documentation, and even asked for a passport and proof of address to verify your identity. These may look very genuine, but they are simply elaborate efforts by the fraudsters to gain their victims’ trust. Once a victim transfers funds over, your money and the fraudsters will disappear.”

More than a third of banking malware attacks in 2019 targeted corporate users According to cybersecurity giant Kaspersky, banking Trojans are among the world’s most widespread criminal tools, accounting for attacks on more than 770 000 Kaspersky users alone in 2019. Further, a third of these attacks targeted corporate users with the intention of gaining access to banking or payment system accounts, or through employee exposure, to compromise companies’ financial resources.

Of the African countries targeted, Kaspersky says Ethiopia’s corporate users accounted for 71 per cent of attacks in 2019, followed by South Africa at 30 per cent.

And the numbers are expected to rise on the back of remote working during the coronavirus pandemic, with Oleg Kupreev, security expert at Kaspersky, warning companies not to underestimate “criminals’ desire for stealing money”.

Of particular concern to business security are phishing and malware attacks, continues Kupreev, with detections of the former increasing from 44,7 per cent to

51,4 per cent during 2019.

Amongst the reasons for the growth in banking infections, says Maher Yamout, senior security researcher for the Global Research and Analysis Team at Kaspersky, is outdated software. Malicious programmes that target users’ bank accounts have become more frequent in 2020, he says, with an estimated 34 per cent of South African computers at risk of infection because they are using outdated or unsupported versions of Microsoft Windows operating system (OS). “Considering that this OS is the most popular software in the world and has a 21.15 per cent market share in the country as at March this year, this reality is a cause for concern.”

He adds: “There is no code without bugs and no program is perfect (which) is why there are security updates – they are meant to find and close potential gaps before threat actors find and exploit them. They are especially important when it comes to the OS (which) is the heart of devices such as laptops, smartphones and tablets. This software ensures that the system performs well and provides the means for people to live in a connected way in this digital era.

“If this ‘heart’ is outdated or unsupported, it is not only the user experience that will suffer, but there is significant risk that sensitive information could become compromised.”

House of cards Inevitably, an unsupported or outdated OS will contain vulnerabilities that have not been patched, Yamout continues. “As such, malicious users can target these weak points to gain access to the system and all its data. Even worse, if this computer is on a network (as most systems are today), the entire environment risks compromise.”

“It does not matter if an organisation has the best cybersecurity solutions available – if there is even one device running an outdated OS, then the whole company is compromised. This is as much an educational issue as it is a practical one.

People are creatures of habit and many are resistant to change, especially when it comes to their OS. Our research shows that in South Africa, five per cent of the unsupported OS market consists of people still using Windows XP (which) frighteningly had its end of life in 2014. Even Windows

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SPECIAL REPORT: BANKING SECURITY

7, which was another popular choice for consumers and businesses alike, has seen its extended support come to an end in January this year.”

Services. Financial crimes are increasingly more sophisticated as technology becomes more advanced, he warns.

The rise of the Trojan

As competitive pressure and customer expectations rise, more and more organisations are turning to technologybased solutions to provide enhanced security and added convenience, says The Brink’s Company, a global leader in cash management services.

Strong consumer demand for cash is driving banks and financial institutions to invest in technologies such as upgraded ATMs which contain features such as smart technology, interactivity and artificial intelligence, Brink’s says. “More banks are transitioning to cash machines that allow customers to access their personal accounts with a mobile phone rather than an ATM card. Cardless machines add convenience for their customers as they never have to worry about losing their cards or forgetting their PINs.” Additionally, Brinks continues, cardless ATMs are more secure than traditional ATMs which are vulnerable to card skimming.

Biometric authentication in cardless

The potential damage is not limited to network and data compromise, Yamout says. “With malicious threats growing and becoming more sophisticated, unsupported or outdated operating systems are an easy target for such threats to be a success.”

Mobile banking Trojans, he continues, are the most rapidly developing, flexible and dangerous types of malware. “Imagine having such sophisticated attacks targeting an outdated or unsupported OS. This virtually guarantees that the person will lose a significant amount (if not all) of the funds in their banking accounts.

Furthermore, it could compromise others as well, with hackers gaining complete access to their list of beneficiaries.”

With fines for money laundering around the world totalling a hefty $5,7 billion in 2019, financial institutions need to employ advanced analytics to deter crime, says John Edison, vice president of Financial Crime & Compliance Products at Oracle Financial

Trends to watch out for

technologies – fingerprint and facial recognition included – means customers won’t have to use cards or mobile devices to access their accounts, which translates to a higher degree of customer convenience and security.

Brinks is also anticipating growth in demand for Interactive Teller Machines (ITMs), which though similar to traditional ATMs, use video conferencing to connect consumers directly to “live” tellers. This “personalised ‘face-to-face’ service, which is available out of standard business hours, comes with the added convenience and security that today’s consumers want.

Cash tracking and reporting “In today’s mobile environment,” says Brinks, “businesses and financial institutions have a greater need to manage their cash from anywhere, on any device.”

Accordingly, innovations such as cloudbased reporting and storage platforms that allow for real-time visibility and transacting anywhere in the world, and smart safes with data-driven analytic capabilities that provide greater cash visibility and improved cloud-based portals, are on track for strong consumer take-up going forward.

ChEryL MuhLEnBErg TEL: +27 11 452 1115 FAx: +27 11 452 3609 WEBSiTE: www.plaslope.com EMAiL: plaslope@plaslope.com

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• Tampering by means of cold, heat, solvents, liquids & manipulation is clearly visible.

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• high Value items (Diamonds, Precious Metals, Forensic Evidence, Cellphones, Computer Equipment) • Cash (Banks & Cash-in-Transit companies)

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SECURITY FOCUS AFRICA APRIL 2020

15

PERSONALITY XXX PROFILE

In conversation with...

Dilnaaz Ally

Cofounder and CEO of MRU Emergency Response Unit Dilnaaz Ally cherishes her childhood memories which include traveling across the globe and learning to ski with her family, riding motorbikes with friends and sky diving with her sister.

N

ot for the little tomboy a girlie career – fascinated by the police and detective programmes she watched on television as a child, she decided from early on that she was going to be part of an exciting and productive career.

Lenasia and the surrounding areas to deal with high volumes of road accidents and fires in the nearby informal settlements.

In December 2011 this desperately needed service became a reality as our own fire engine drove into town!

Early years

My husband and I established the company MRU Emergency Response Unit, which caters not just for the corporates but also for the security needs of clients with various incomes.

Having a diverse background in security training, from tactical to investigative DNA crime scene management, we are able to offer a vast array of services.

We are also affiliated to the BAC E2 Project, whose support is indispensable and allows us to provide specialised assistance to businesses and the public in general.

In addition, we assist with one of the most important elements of security: the control room.

Knowing and understanding how complex, convoluted and daunting the set-up and management of the control room can be, we have assisted a number of companies with the MRU control room toolbox solution. It is an easy all-in-one setup that includes training and 24/7 support for companies that want their own inhouse or a remote (off-site) security control room set up and operated successfully.

My tactical training and competencies in a variety of firearms including shotguns, rifles, carbines and handguns, permits me to carry out an array of assignments.

The MRU Emergency Response Unit is not limited to any specific type of security – we offer a range of specialised services that are tailored to meet the ever-changing needs of our clients.

I work with an amazing team and believe it’s of the utmost importance to know

My involvement in the security industry started at the age of 18 years after finishing school. The peaceful neighbourhood of Lenasia in Gauteng, where I grew up, was rapidly changing as a result of an increase in violent criminal activities. I remember thinking to myself that something needed to be done – even if it was a small contribution that I could make – to improve the situation.

That was the beginning of my journey to proactively fight crime as well as support victims by offering assistance in whichever way I could.

As the years passed, I took part in high visibility patrols, trained through ER 24 to be able to offer medical assistance as a first aider, arranged disaster management support and organised anti-crime events.

Then, yearning to help on a much larger scale, I initiated a partnership to found the MRU Section 21 non-profit organisation. It grew rapidly, supported by an upstanding group of business and working people who shared the same vision as we did. They gave us the most valuable gift they could give: their time and dedication to assist victims affected by crime.

MRU was the first entity to introduce two-way radios into the community. We acquired them from Multisource (now known as Critical Communications), with whom we still have a strong business relationship. This allowed us to mobilise assistance quickly and it led us to our next goal: getting a dedicated fire engine for

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MRU Emergency Response Unit

every operational aspect of the business as well as what’s happening on the ground – I also believe that an open-door policy works best.

Having to turn any dream into a reality takes a spark of hope and powerful determination. In this industry, you have to be on top of your game to succeed, and you have to think ahead. Yes, there are times that your plan won’t work out as envisaged but the important thing then is to always have a plan B that’s ready to be actioned!

There is no such thing as a typical work day for me. From enjoying a cup of Chai Latte to evaluating and constructing business development strategies, analysing investigative projects, organising and integrating plans for our different specialised security assignments, and engaging with clients, I am constantly on the go.

Each security assignment comes with a different plan, a different strategy, a different actioned operation – it varies from day to day, which I love.

Our latest project We launched our latest project a few weeks ago. It’s called the MRU Evacuation Plan and it’s aimed at providing tailored action plans for executives and their leadership teams so that they’re prepared for any emergency, whether it’s protest action, riots or violent internal or public disruptions.

These are terrifying scenarios that can nevertheless be mitigated with the right plans in place. MRU’s Evacuation Plan includes evacuation procedures and access to safe locations using GPS, satellite phones and other innovative products to grant them access to the essentials needed in order for them to be operational the next day.

It also trains key personnel on how to operate in the event of catastrophes so that

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PERSONALITY PROFILE

the public.

South Africa’s security industry is one of the largest in the world and I believe that it has the potential to become a world leader in terms of setting training, educational and procedural standards. We’re developing extensive competencies, expertise and experience within all levels of combating crime.

Your advice to the youth of today Get involved in a career within the security industry, train with passion, carry out your duties not to be noticed but to be noteworthy, whether it’s your own business or through employment.

Remember, it’s not just about your security assignment, it’s also about your genuine concern for your clients, understanding what their needs are and that their lives and property matter!

Your inspiration Everyone finds inspiration through something truly meaningful to them in life.

I find that the best inspiration comes from my quiet, reflective time with my Creator, rather than from the things created.

Interests and hobbies I love competitive sport and the outdoors with my family, whether it’s Go Ape or hiking through the forest, boat rides on the river or jet skiing at sea.

Personal goals and dreams Believing that it’s important to keep stepping forward, I usually set a five-year personal goal plan. I have reached my fifth year and I am grateful for having achieved what I set out to achieve. It’s now time to set new goals! they and their teams can act swiftly and vacate the premises safely. We believe that pragmatic planning will give our clients peace of mind and the ability to rebound from potentially disastrous events.

goals include getting more involved with strategising and developing cutting-edge anti-crime technology that will allow us to fight crime using innovative, hitech solutions.

Challenges

Your thoughts on SA’s security industry

Being successful in the security industry is not about muscular physiques, as once believed. Although the industry was maledominated for years, it’s now thriving, with an influx of proficient females who are succeeding through proven skills, driving passion and exceptional talent.

Your goals Criminals are becoming more and more dangerous and resourceful, so it’s critical for us to be proactive. My long-term

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The negatives include the irregularities that are directly contributing to the increase in the crime rate.

The positives include the enhancement of the Private Security Industry Regulatory Authority (PSiRA) with particular regard to the training it offers and its role in clamping down on non-compliant security companies. Our industry has gone through a major clean-up which is benefitting the safety, security and quality of its service to

The characteristics and attributes you value most in people I value people who are fervently determined and have an authentic mind-set.

The traits you dislike most Procrastination!

Your expectations postCovid-19 lockdown There is a probability that many smaller businesses will suffer greatly as a result of the lockdown with some going out of business completely. Our focus would be to find solutions through different avenues to assist our customers and the small companies.

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ASSOCIATION NEWS

SASA UPDATE

National Bargaining Council for the Private Security Sector Despite the challenges around COVID-19 that have beset the world in recent weeks, SASA (Security Association of South Africa) has been involved in a number of initiatives.

A

ccording to SASA National Administrator Tony Botes, some significant milestones have been reached:

1. NBCPSS (National Bargaining Council for the Private Security Sector) – “Bargaining Council” 1.1 The schedule to the main NBCPSS agreement has been published The Schedule for the Main Agreement was published by the Minister of Employment and Labour (DoEL) on 20 February 2020 and became effective on the second Monday after publication, namely 2 March 2020.

“This follows a long and difficult negotiation process, which was concluded by the signature of a collective agreement on 10 December 2019,” says Botes.

The major changes in the schedule are: • The inclusion of insourced (in-house) security employers and employees in the Bargaining Council. These are now legally subject to all of the statutory minimum levels of remuneration, employment benefits and other conditions of employment which were previously subject to the BCEA (Basic Conditions of Employment).

• The only exception is that employers who are party to the conditions of another bargaining council will have to abide by the conditions of such other council.

• “Non-standard” employment practices also fall within the scope of the Bargaining Council.

• An increase in the minimum salaries for all security officers and other categories of employment as set out in the schedules for three years (clause 4). This is the first time ever that fixed figure increases have been determined for the full three years of the legislation, making it easier for security service providers and consumers

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to budget beforehand and not being bound by fluctuations in the annualised CPI (in years 2 and 3.)

• The introduction of a “Security Officer Premium Allowance” of R175 in Year 1, R270 in Year 2 and R439 on Year 3. This will only apply to security officers and not to other categories of employment.

• The introduction of a Hospital Plan, or similar, as from Year 2, for the member only and not including dependants, with the employer contributing R100.00 in Year 2 and R150 in Year 3. The reason for this only commencing in Year 2 is that an intensive tender and procurement process must be conducted during this first year.

Says Botes: “SASA originally planned to conduct national training sessions for its members, as well as any other affected companies, but the current Corona crisis has led to SASA deciding to offer an online interactive video webinar training programme, probably during April 2020, which will be a free service to SASA members and available at a nominal fee for non-members.”

Companies that require one-on-one training at their premises can contact Tony Botes at SASA to arrange but please note this will be for the company’s cost now.

1.2 NBCPSS levies agreement The Levies Agreement of the NBCPSS was promulgated on 29 January 2020 and, although intended to come into effect on the second Monday thereafter, was postponed until 1 March 2020, to bring it in line with the Main Agreement time-frame.

All security service providers and in-house security employers are, by law, required to register with the Bargaining Council. To this end, the relevant forms are available on their website at www.nbcpss.org.za. The forms must be completed and submitted to the Bargaining Council at ceo@nbcpss.org. za, together with a schedule of employees.

Every employee falling within the scope of the Bargaining Council must contribute

R7.00 per month, an amount that must be matched by the employer and paid over to the Bargaining Council monthly. Those employees not covered by the scope, i.e. not falling within the bargaining unit, will be required to contribute R2.00 per month, matched by the employer, which will give them access to the dispute resolution facilities of the Bargaining Council.

These will be statutory levies and, as such, never prescribed. Companies that do not contribute as from the first month, March 2020, will still be held responsible, with interest and other possible penalties, once identified and brought to book.

2. Compliance The NBCPSS will be appointing its own agents (inspectors), who will have statutory powers of inspection, which will entitle them to visit security companies and inhouse employers, to enforce compliance with both the Main Agreement and Levies Agreement, a function up to now falling within the jurisdiction of the Department of Employment and Labour and the CCMA. The compliance division will hopefully be established by April or May 2020, with the DoEL and CCMA assisting in the interim.

There will be processes in place for the agents to issue compliance and restitution orders and, after following due process, going as far as instructing the Sheriff of the Court to attach company assets to settle such claims.

This process will greatly contribute to a dynamic improvement in compliance throughout the private security industry and possibly the demise of those employers who are wilfully and grossly criminally exploiting security industry employees.

PSIRA (Private Security Industry Regulating Authority) will still have the statutory power and responsibility to prosecute employers in the sector who operate in contravention of the industry code of conduct, with fines of up to R1 million per charge.

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ASSOCIATION NEWS

3. Dispute resolution

IF YOU NEED ANY FURTHER INFORMATION, PLEASE CONTACT SASA:

of ignorance amongst The Bargaining Council both employers and will also, at a later stage employees, this but hopefully before legislation is binding Office: 0861 100 680 National Administrator: the end of 2020, be on all security Tony Botes: 083 650 4981 implementing its Dispute employers and Email: info@sasecurity.co.za Resolution division, employees, ignorance The full SASA membership list is which will deal with both not being an excuse available at unfair labour practices and for non-compliance. www.sasecurity.co.za remuneration complaints, There are a number which processes could also result of companies who, not in warrants of attachments being executed being aware of the processes that by the Sherriff. have been followed to have the NBCPSS established (since 1995, when it was first 4. Peace clause tabled), but the Bargaining Council is The Protocol Agreement concluded the only vehicle to really get the private between the parties to the NBCPSS, security industry back on track and organised Employers and Organised delivering the legitimate and professional Labour, prohibits shop-floor demands from service that consumers, our clients, deserve Labour on any matter that had, during the and expect. most recent round of negotiations, been The processes followed by the Registrar tabled, negotiated or traded off, which is a of Labour Relations of the DoEL were lifesaving parachute for companies which extensive and, we believe, will successfully are members of SASA. resist any legal challenge.

Non-members could face demands that It is of critical importance that all would lead to mutual interest disputes and security employers, both security service protected industrial action if unsuccessful providers and in-house employers, join in a dispute resolution process.

SASA (Security Association of South Africa), which will give you the representivity 5. Conclusion that you will need and deserve at the These changes in legislation will have a Bargaining Council. major impact on the entire private security If you are not represented at the sector and, although there is quite a bit Bargaining Council you will not have a voice

or the opportunity to make any input into how this Bargaining Council will change the face of the private security sector.

The SASA team is ready and willing to give whatever advice and guidance required – here are our contact details.

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SECURITY FOCUS AFRICA APRIL 2020

BENEFITS OF SASA MEMBERSHIP: • A strictly applied code of ethics.

• Representation at national and local government level.

• Industry exposure in the media as well as at major shows and exhibitions.

• Contacts and networking opportunities.

• Discounted training courses, events and seminars.

• Access to a security library managed

by UNISA. • Updates on new legislation and other industry-relevant information.

• Access to security-related and affiliated associations in South Africa and overseas.

• The SASA national website.

• A central administration office.

• Free subscription to Security Focus Africa magazine, the official journal of SASA. • A mentorship programme which is designed to guide and assist startup security companies with attaining the compliance standards required to qualify for Gold Membership.

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WHITE PAPER

Digital document revolution: A cautionary note

By Ian Lancaster, founder and former managing director of Reconnaissance International and lead author and editor of ‘Physical to Digital: A Revolution in Document Security’

A revolution is underway in the secured document field. Society is migrating from using physical secured documents such as banknotes and identity cards to the use of smartphones and electronic payment cards for financial transactions and as carriers of our identity credentials.

T

he COVID-19 crisis has thrown this trend more sharply into focus in relation to payments. In just one week, cash usage halved in the UK and a similar story is playing out around the world as more people turn to contactless payments to minimise the spread of the virus. Whether this is a temporary measure while the virus is active or another nail in the coffin of cash remains to be seen.

In the minds of many people, this transition from physical to digital is inevitable, unstoppable and irrevocable, even though cash is still used for most retail purchases globally (COVID-19 influence aside) and passports are still required to enter a territory. Nonetheless, this transition is inevitable, so there is a need to consider the impact and implications of this change.

These considerations are the driving force behind Reconnaissance International’s new White Paper ‘Physical to Digital: A Revolution in Document Security’*, which

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looks at the implications of the current digital revolution in the areas of financial transactions and ID document security.

The publication contrasts more than 1 000 years’ experience in printing and examining security documents with the 30 years of digital experience and the use of smartphones in what has previously been the domain of secured printed documents.

In simple terms, is it a revolution that leaves our data and us safe? We are moving from a world in which people can examine and inspect a document to check its legitimacy (in order to be confident it can be trusted), to one in which we have to trust that a device, such as our smartphone, is doing what we think it’s doing, that the data it’s using is accurate and secure and the decision it makes – or leads us to make – is correct and appropriate.

Are we right to invest this much trust in these new methods of making payments and showing our identity? Or should we pay

heed to the view that, in failing to question the algorithms that are doing this work for us, we open the door to hackers, fraudsters and other criminals?

Current landscape The use of digital technologies has some way to go before replacing cash – most people in most countries continue to rely on cash for retail transactions. Similarly, when it comes to ID documents, digital technologies, while attractive, remain for the time being some way short of being ubiquitous. It’s clear that physical banknotes and ID credentials remain the norm – but why?

Physical documents are tangible, familiar, and with security and authentication features built in. Moreover, a key driver for specifiers and designers is security and document protection. In this physical world, professional document examiners develop a sixth sense, a feeling for the document, which comes with familiarity and practice.

The result is reflected in the low counterfeiting levels for banknotes and passports; for example, 0.003% of Euro banknotes in circulation and 2% of passports worldwide. This compares to, say, the World Health Organization’s estimate that 10% of medicines worldwide are fake.

As digital methods become more common, we need to question whether they match the security and detection built into the physical document world. If not, how can they be improved? Should we abandon the use of human inspection and, if not, how do we combine the best of both worlds?

These questions become more pertinent when we consider the significant number of data breaches, hacks and outages that occur in the digital world. There are numerous examples of online identity and financial theft, often serious enough that they are reported in the mass media, not just the specialist media. In addition, there have been many cases of systems crashing, making it impossible for people dependent

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WHITE PAPER

on their credit cards or smartphones to conduct any financial transactions.

There are numerous collaborative development projects underway to establish standards and improved systems for data protection, including the EU-funded Olympus7 project and ISO’s emerging mobile driving licence standard. These all show that there is recognition of the need for security within the digital domain, even though the original impetus may have been – and in hardware terms, still is – technologydriven.

Nevertheless, current systems remain vulnerable and fallible – particularly so in the digital payments world. The difference in the rate of fraud between banknotes and payment cards in the Eurozone is stark. The European Central Bank reports that payment card fraud in the zone in 2016 totalled €1.8 billion, which is one-tenth of one percent of the total card transaction value of €1.8 trillion. This is over 300 times greater than the 0.003% of euro banknote counterfeits, while Europol reports that cardholder not present (CNP) transactions accounts for 66% of the card fraud.

In electronic transactions, whether card or app-based, the key challenge is identity.

If you pay with cash, the cash is assumed to be yours and the physical exchange is straightforward. The link between value and the bearer is “presence” and not “identity”.

A digital transaction is more complicated because there is no link between the value and the identity of the user.

The regulatory landscape is struggling to keep up and criminals are exploiting the new paradigm of payment being about value linked to identity rather than value linked to presence. This brings us back, of course, to how governments and businesses can secure

identity with confidence, what is the proof of identity and how it can be proved at the point of transaction.

In general, digital identity has its benefits – notably, convenience and in some cases, reduced cost. Every day, millions of travellers get home faster because they can move quickly through ports of entry and exit using their digital ID. Tens of millions of patients get better treatments because their doctors can gain access to their digital medical records, and billions of consumers can buy goods from around the world with a username and password.

However, there’s a very real tension between efficiency and convenience on the one hand and security on the other. While a machine is highly efficient at confirming the truth or otherwise, of a user’s credentials, it is not so good at determining the provenance of those credentials. It may also be vulnerable to the theft of this digitised personal data.

service users and providers – a trend that seems likely to continue.

Equally, card and contactless payments are set to become even more common.

But there is a risk that further adoption of digital identity and digital payments may be greeted with pushback until key issues of trust, privacy and security can be addressed.

Could this be an opportunity for commercial entities with know-how and experience in the security arena to guide users in the proper balance between physical and digital safeguards to ensure that security is built-in and not merely a bolt-on?

Way forward

A copy of ‘Physical to Digital: A Revolution in Document Security’ is available free to download at https://digitaldocumentsecurity.com/

While the switch to digital systems is gathering pace and there is widespread recognition that society cannot turn back the clock, there is also a need to change the mindset of people working in digital finance and digital ID, to encourage them to put data and personal security at the heart of this new world.

Improving data and cyber security should be a top priority for all of us. Perhaps there needs to be a greater realisation that physical and digital documentation can co-exist; a way forward in this inevitable transition to digital could be to seek ways of drawing on the best of both worlds. The primary purpose of creating, recording and storing personal data digitally is to improve convenience for The new White Paper from Reconnaissance International.

*This White Paper sets out the issues for which Reconnaissance is creating discussion platforms, including the Digital Document Security conference, which takes place 5-7 October in Vienna, and an extended special report due for publication later this year, titled ‘Secure Documents: The Transition from Physical to Digital’.

ABOUT THE AUTHOR Ian Lancaster has many years’ experience in security and authentication. Founder and former MD of Reconnaissance International, a specialist analyst of and consultant in holography and anti-counterfeiting, he served as the general secretary to the International Hologram Manufacturers Association (IHMA) from its foundation in 1993 to 2015; the organisation celebrated its twenty-fifth anniversary in 2018.

He was a member of the BSI Societal Security committee and the ISO Security and Resilience committee.

Ian holds an honours degree and a postgraduate business studies diploma.

Prior to founding Reconnaissance in 1990, he was founder/director of the hologram manufacturer Third Dimension, and later served as executive director of the Museum of Holography, New York.

securityfocusafrica.com

SECURITY FOCUS AFRICA APRIL 2020

21

CYBERSECURITY XXX

Four ways to keep your

As businesses across the Middle East and Africa send their employees home to work, the need to guard against cyberattacks is greater than ever. These simple measures can help keep your workforce secure.

By Cyril Voisin, chief security advisor at Microsoft

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e’ve all been impressed before by the skillful tricks of magicians who’ve mastered the art of misdirection – having your attention focused on one thing they easily manage to distract it from another.

Masses of employees across the Middle East and Africa suddenly working from home and the world’s attention largely distracted, provides an opportunity for

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opportunistic cyber criminals looking to perform a few tricks of their own.

Most employees, many of whom are working remotely for the first time, are experimenting with more efficient ways to stay in touch with their colleagues, either through different chat applications or via platforms that enable online calls.

Getting to grips with new tech and adapting to a different way of work, along with the added distractions and stresses of

almost permanent lockdown, could mean employees pay less attention to the threat of cyberattack than they normally would.

With the security perimeter increasingly porous, and companies’ ability to enforce security policies lessened, it’s more important than ever that business leaders and security officers plan to deal with cyber threats, and quickly.

The reality is that many medium and large companies will already have provisions in

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CYBERSECURITY

remote workforce safe network. They’re now just accessing all that highly sensitive information through a greater number of devices and using a wider range of internet connections.

This creates the perfect climate for hackers to go on phishing expeditions, particularly more targeted phishing campaigns with a view to accessing high profile credentials. Implementing multifactor authentication (MFA) requires users to provide multiple credentials in order to log on and gain access, making it much harder for unauthorised users to break in. To implement MFA you can use platforms like Windows Hello biometrics and smartphone authentication apps like Microsoft Authenticator.

place for secure home working. However, many small companies sending their employees home to work for the first time are potentially more exposed. The good news is there are several basic and quick to implement ways they can help their remote workforce remain safe and secure during this time of unprecedented change.

Here are four best practice procedures for your business to follow.

1

Implement multi-factor authentication

The most important thing to bear in mind is that remote workers still have access to all your company data, information and

securityfocusafrica.com

2

Identify official chat tools

3

Secure access to cloud apps

Now more than ever, employees will be using chat tools to communicate and collaborate with one another. And while you want to encourage this for the sake of business continuity, you also need to make sure these applications are secure. Without the right security measures in place, cyber criminals can take advantage of these apps and deceive users into downloading malicious links.

One way to avoid this is to designate official chat tools with built-in security features so that employees are provided with a safe and convenient alternative.

Tools like Microsoft Teams are available for free six-month trials, making it simple for businesses to support secure and collaborative remote working overnight.

Though it’s fair to say most employees will likely be accessing your network from their work laptops, it’s likely you’ll still experience an increase in the number of personal devices accessing your company data.

Because not all of these devices are secure, it’s advisable to use a platform like Conditional Access, which helps you secure access to cloud applications which involves an authentication process with sign-ins and

security defaults that helps your company enforce its organisational policies around access to information.

Conditional Access allows you to apply the right access controls when needed to keep your organisation secure and stay out of your users’ way when not needed.

Remember also to look at any policies you have set already, to make sure they don’t block access for users working from home.

4

Instill greater awareness among employees

Now more than ever employees themselves need to be aware of possible phishing threats. Make sure they’re aware of the warning signs – for example, urgent mails that make use of emotive language and call for a departure from company policy, and guide them as to where they can report suspicious activity. Now is also a good time to remind them of the need for strong passwords and suggest they change weak ones, especially on personal devices they now plan to use for work.

Employees also need a basic understanding of conditional access policies and what their devices need to connect to the corporate network, like up-to-date anti-malware protection. This way employees understand if their access is blocked and what they need for it to be re-instated.

It’s also a good idea to provide your staff with clear communication around connecting securely to the internet. For example, help employees understand why downloading and using consumer or free VPNs is a bad idea. These connections can extract sensitive information from your network without employees realising.

Instead, offer guidance on how to leverage your VPN and how it’s routed through a secure VPN connection.

With so many businesses across the region implementing work from home policies, there’s little doubt cybercriminals will be looking to take advantage of remote workers in any way they can. However, implementing best practice security tools and procedures will help you go a long way to guarding against these threats.

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CYBERSECURITY

Over a third of banking malware attacks in 2019 targeted corporate users Banking Trojans or ‘bankers’ are one of the most widespread tools for cybercriminals as they focus on stealing money.

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n 2019, 773,943 users of Kaspersky solutions globally were attacked by banking Trojans. Of those users, a third (35.1 per cent) were in the corporate sector. African countries were affected too: almost every hundredth user (varying from 0,9 to 1 per cent) in South Africa, Ethiopia, Nigeria and Kenya was attacked by banking Trojans at least once during the past year, yet the share of affected corporate users varied greatly in these countries. This is among the findings from Kaspersky's analysis of the financial threat landscape.

Banking Trojans or ‘bankers’ are one of the most widespread tools for cybercriminals as they focus on stealing money. Bankers usually search for users’ credentials for e-payment and online banking systems, hijacking onetime passwords, and then passing that data to the attackers.

A third of these attacks in 2019 targeted corporate users, an increase from the figure (24-25 per cent) that has remained fairly consistent for the previous three years.

According to experts, the rationale of this is clear: attacks on the B2B sector could not only provide access to banking or payment system accounts, but, through employee exposure, could also compromise a company’s financial resources.

The collected data also shows that Ethiopia has the largest share of corporate users among those who are targeted by banking malware in African regions – it reached 71 per cent in 2019, which means that almost two thirds of banking malware attacks in the country were aimed at the corporate sector. It is followed by South Africa, where this figure is significantly smaller and can be compared to the global number, reaching 30 per cent. Kenya and Nigeria, however, saw this parameter being lower than average, with approximately a fifth (22.5 per cent) of banking malware attacks in Kenya targeting corporate devices, compared to 13 per cent in Nigeria.

“While the overall number of attacks with bankers decreased in 2019, the growing interest for corporate users’ credentials indicates we are not yet seeing respite from

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financial threats. We therefore ask everyone to stay cautious when conducting financial operations online from PCs. While we are in the current peak of remote working during the Coronavirus pandemic, it is especially important to not underestimate criminals’ desire for stealing money,” said Oleg Kupreev, security expert at Kaspersky.

The key findings of the report Phishing • In 2019, the share of financial phishing increased from 44.7 per cent of all phishing detections to 51.4 per cent.

• Almost every third attempt to visit a phishing page blocked by Kaspersky products was related to banking phishing (27 per cent).

• The share of phishing-related attacks on payment systems and online stores accounted for almost 17 per cent and over 7.5 per cent respectively in 2019. This is more or less the same as 2018 levels.

• The share of financial phishing encountered

by Mac users fell slightly, accounting for 54 per cent.

Banking malware (Windows) • In 2019, the number of users attacked with banking Trojans was 773,943 – a decrease compared to the 889,452 attacked in 2018.

• 35.1 per cent of users attacked with banking malware were corporate users – an increase from 24.1 per cent in 2018.

• Users in Russia, Germany, and China were attacked most frequently by banking malware.

Android banking malware • In 2019, the number of users that encountered Android banking malware dropped to just over 675,000 from around 1.8 million.

• Russia, South Africa, and Australia were the countries with the highest percentage of users attacked by Android banking malware.

Threats targeting businesses, such as banking Trojans and financial phishing, can and should be detected and blocked on a network level – even before they reach employee’s endpoints. In particular, the use of a secure Internet gateway solution like Kaspersky Security for Internet Gateway, ensures secure Internet traffic and transactions and prevents many types of malware and threats.

Kaspersky solution has received positive honest customer feedback and been named a 2020 ‘Customers’ Choice for Secure Web Gateways’ , according to Gartner Peer Insights Customers’ Choice.

In addition to this, Kaspersky experts advise businesses take the following measures against financial threats: • Invest in regular cybersecurity awareness training for employees to educate them not to click on links or open attachments received from untrusted sources. Conduct a simulated phishing attack to ensure that they know how to distinguish phishing emails.

• Leverage advanced detection and response technologies, such as Kaspersky Endpoint Detection and Response – part of the Threat Management and Defense solution. It makes it possible to catch even unknown banking malware and gives security operation teams full visibility over the network and response automation.

• Use mobile protection solutions or corporate Internet traffic protection to ensure employees’ devices are not exposed to financial and other threats. The last one helps protect even those devices for which an anti-virus is not available • Provide your security operation center team with access to Threat Intelligence so it remains up to date with the latest tactics and tools used by cybercriminals.

securityfocusafrica.com

ON THE MARKET

Taking the guesswork out of tracking your guards The SecuTraq MP5 is an all-in-one bodycam to assist companies with keeping track of guards on site in real-time monitoring. Whether you want to do close monitoring of individuals or manage thousands of guards with GPS tracking, SecuTraq is the right platform to help you with your workforce tracking and management.

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he SecuTraq MP5 is the only product in the market that offers: • GSM data communication • Battery backup: up to 6 hours of battery life • Real-time tracking: GPS tracking and GPRS for remote areas • Camera: sends photos and video clips to the control room immediately • Panic button: send distress signal instantly to control room when guard is in distress All of the above happens in real-time, making this a powerful GPS tracking platform by using familiar components of guarding such as: checkpoints, reports, incident management and leverages technology to provide an easy-to-use completely integrated guarding platform.

The control room can manage guards with route planning whereby they can pre-plan an exact route to be controlled via virtual waypoints throughout the site.

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The MP5 also boasts with: Through using geo-fence definitions late arrivals and early abscondments can be managed. Another feature to give more detailed information on events, is that each event can be defined for SOP’s (standard operating procedures). Devices / bodycams can also be remotely recognised with definitions, login times, online status as well as smartphone numbers.

• 5 mega-pixel recording • PTT (Push to Talk) functionality • 4 G cellular network • Wi-Fi and Bluetooth • HD 1080P camera with 130-degree angles • IR – infrared light • Night vision The SecuTraq MP5 bodycam empowers, protects, and manages your workforce or guarding force; while allowing and enabling your control room operators to take control of the units remotely when a guard may not be responding.

The SecuTraq platform that is used to monitor this unique SecuTraq MP 5 bodycam is Cloud-based; meaning you can monitor your guards from anywhere in the world.

SECURITY FOCUS AFRICA APRIL 2020

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ON THE MARKET

MorphoWave Compact Delivering frictionless access everywhere To protect their premises, organisations need access control solutions that are thorough, dependable and do not slow people down.

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DEMIA relied on its patented, touchless 3D fingerprint technology to develop first a product meeting these needs in high-traffic environments: MorphoWave Tower has rapidly become the benchmark in frictionless access. The overwhelming success of MorphoWave Tower deployments in major Fortune 500 companies across the globe not only proves the technology delivers on its promise, but also confirms the possibility to use it everywhere.

MorphoWave Compact, as indicated by its name, is a more compact and more performant evolution of the MorphoWave

Tower. It is 86 per cent smaller and 93 per cent lighter, while retaining the same large fingerprint scanning volume and delivering the same field-proven performance.

MorphoWave Compact acquires four fingers in 3D for maximum accuracy, with one pass of the hand over the sensor. This ergonomic touchless solution delivers an unmatched combination of security, convenience and throughput. MorphoWave Compact’s reduced size also comes with a very competitive cost of ownership, an IP65 rating and a rich feature set that includes

time & attendance functions. Thanks to this solution, organisations can now ensure a frictionless access experience everywhere to authorised users… with a simple wave of their hand.

FLIR launches smart thermal sensor solution Initial Shipments of New FLIR A400/A700 Thermal Sensor Solution are to be prioritised for entities working to mitigate the spread of the COVID-19 Virus.

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LIR Systems, Inc. (NASDAQ: FLIR) today announced the FLIR A400/ A700 Thermal Smart Sensor and Thermal Image Streaming fixed camera solutions for monitoring equipment, production lines, critical infrastructure, and screening for elevated skin temperatures.

These highly configurable smart camera systems provide accurate, non-contact temperature monitoring across a wide range of disciplines: manufacturing process control, product development, emissions monitoring, waste management, facilities maintenance, and Environmental, Health, and Safety (EHS) improvements. The FLIR A400/A700 Thermal Smart Sensor solution initially will be prioritized for those responding to COVID-19.

For all applications, the series offers multiimage streaming, edge computing, and Wi-Fi connectivity to help speed data flow and enable faster decisions, improving productivity and safety for professionals.

FLIR designed the A400/A700 cameras with two configurations to better meet

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application-specific needs. The Thermal Smart Sensor configuration, recommended for measuring elevated skin temperatures, incorporates advanced measurement tools and alarms with edge computing to enable faster critical decisions. The Image Streaming configuration provides multiple thermal streaming capabilities to help optimize process control, improve quality assurance, or identify potential failures that could shut down a production line.

Users design their systems by choosing either the Smart Sensor or Imaging Streaming configurations, selecting either the A400 or A700 camera body based on the resolutions they need, and then adding

lenses and a range of optional features to fit their application.

“For more than 40 years, FLIR thermal imaging has provided technologies for professionals to improve not only their capabilities, but also their safety on the job,” says Jim Cannon, President and CEO at FLIR. “As the world works together to face the global COVID-19 pandemic, given the need for this technology, FLIR will prioritize initial deliveries of this new A-series camera to professionals using it in elevated skin temperature screening as an adjunct to other elevated body temperature screening tools to help to fight the spread of the virus.”

Also, FLIR currently is in beta testing for an automated elevated skin temperature screening software solution that is fully integrated with its United States Food and Drug Administration-certified thermal cameras. The solution is designed to rapidly increase the accuracy, ease-of-use, and speed of existing screening procedures. FLIR will share an announcement about its solution in Q2 2020.

securityfocusafrica.com

ON THE MARKET

MyCyberCare bundles provide

total cybersecurity protection

As businesses increasingly move towards digitalisation, this brings a plethora of opportunities for cyberattackers.

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he predominant serious cybersecurity issues that organisations face are credential phishing, viruses, malware, ransomware, DDoS attacks, BEC/wiretransfer fraud, account takeover, malicious or unsafe apps (cloud and mobile), SQL injection, and man-in-the-middle attacks.

Similarly, consumers face a continuously expanding range of cyberattacks as hackers become more sophisticated and devious in their approach.

“We find that often two predominant reasons exist for lax or non-existent cybersecurity. The first is budgetary limitations. However, while it may seem judicious to save money on security, even just one breach can seriously harm an organisation or an individual.

“Secondly, a lack of knowledge of bespoke protection can lead to system updates being for the most part being absent. The solution is a cybersecurity bundle that provides extensive and inclusive coverage from cyberattacks,” says Simon CampbellYoung, CEO of MyCyberCare.

MyCyberCare works hand in glove with security software developers and insurance companies to develop cybersecurity bundles that adhere to the stringent requirements of insurance policy claims procedures that stipulate the use of security software.

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“We have bundled together a number of our own locally-developed solutions with third-party software which we represent in South Africa.

“Taking the specific cybersecurity requirements of both the business sector and the consumer into consideration, we can now offer a comprehensive bundled solution that includes our MyCyberCare fully regulated insurance solution, Cybercare4U product warranty, MyCyberDNA monitoring, MyCyberTraining products, together with Bitdefender and McAfee security software,” says CampbellYoung.

“Security software on its own is no longer sufficient to thwart attacks. Global security software vendors are already shifting towards the monitoring solutions that form a large part of the MyCyberCare offerings, specifically in the form of MyCyberDNA,” says Campbell-Young.

MyCyberDNA adds an extra layer of protection to typical anti-virus software.

The software includes a personal cybersecurity score and report, scam prevention training and awareness, support, device vulnerability protection, stolen and leaked ID monitoring, threat alerts and vulnerability scanning across all SME protection plans and three of the four personal and family protection plans.

Additional functionality, such as router

vulnerability protection, digital footprint management and custom intelligence is provided on some or all of the personal and family protection plans. The SME protection plans also include multi-device protection and simulated attacks.

The Cybercare4U product warranty (R10000.00 per annum) covers fraudulent online purchases, phishing scams, fraudulent in-app purchases, fraudulent EFTs and virus attacks and includes cyberbullying trauma support, legal assistance and ID theft mediation.

The signed agreements that MyCyberCare has with both the Bitdefender and McAfee brands allows them to embed their cyber insurance bundle with these offerings and take this new bundled offering to the SA consumer and SMMEs. Bitdefender anti-virus solutions are available for home users with packages available for PCs, MACs, iOS, Android or multiple platforms and for businesses from SMMEs through to large enterprises.

The McAfee internet security cloudbased threat analysis solution provides ransomware protection, safe web browsing, performance optimisation, password management and multi-device protection. McAfee Total Protection is an anti-virus package with a two-way firewall with McAfee NetGuard™, a vulnerability scanner, WebAdvisor, Shredder, Quick Clean, security for mobile devices, online advice from security experts, anti-spam, password management, File Lock, and Safe Family.

“Underpinning all of these software offerings is MyCyberTraining, which provides users with complete cyber awareness content in short-format videos.

The fully automated cyber-training platform includes real-world scenarios showing techniques, tactics, and schemes that hackers are currently using to jeopardise your cybersecurity. In this training campaign we explain how to avoid email scams, ransomware, unintentional data leaks, travel and public Wi-Fi incidents,” says Campbell-Young.

The MyCyberCare bundles are available for purchase either off-the-shelf at major retailers or online.

SECURITY FOCUS AFRICA APRIL 2020

27

COMPANY NEWS

Cyber Security South Africa appoints Simon Perry as CTO Cyber Security South Africa (CSSA) has appointed Simon Perry as its Chief Technical Officer, effective 1 May 2020. In this newly created role, Perry will be responsible for leading the strategy for technical platforms, partnerships and external relationships with both vendors and resellers.

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erry has a strong 18-year foundation in the IT sector, most recently as a senior pre-sales technical lead at McAfee. Prior to that he was a senior security consultant at a large cybersecurity reseller where he played a proactive role in leading the innovation and technology team.

In his new role at CSSA he will be responsible for the development of the technical aspects of the company’s strategy to ensure alignment with its business goals.

His role will also require the creation of and adherence to overall technology standards and practices.

“Simon will be identifying, selecting and implementing technology solutions to meet our current and future needs. Within the scope of his responsibilities are tracking, analysing and monitoring our technology performance metrics and overseeing all

system design and changes in system architecture. As such, he will work closely with our marketing, business development and operations teams to define and deliver new products and enhancements, as well as provide the necessary mentoring and training to all stakeholders,” says Toni Bowker, MD of Cyber Security South Africa.

“Simon will also be responsible for driving customer satisfaction by proactively managing and delivering technical information to our customers through on-site, online, and telephone interactions,” adds Bowker.

“We are thrilled to have Simon join us and are certain that he will add significant value to our business. He has extensive experience in evaluating cybersecurity technology and advising enterprises on their security strategies. The rapidly evolving cybersecurity challenges facing companies are increasing in

complexity and Simon’s overall understanding of the threat ecosystem will enable him to act as a valuable advisor to both our partners and customers,” says Bowker.

Simon Perry, Chief Technical Officer, Cyber Security South Africa.

Kyocera awarded ISO 27001 accreditation yocera Document Solutions Europe, one of the world’s leading document solutions companies, is proud to announce that it has again been accredited with ISO 27001 certification, recognising its commitment to the highest standards of information security management across the business.

V

erified in this instance by DAS Certification, ISO 27001 is an international standard that ensures organisations have established a framework of business and IT processes to identify, manage and reduce risks.

Achieving certification requires organisations to maintain a rigorous information security management system (ISMS) that is compliant to 114 different requirements. These include internal audits, continual improvement, and corrective and preventative action. It is the only information security management system standard that can be independently certified to cover people, process and technology.

Andrie Muchtar, European Information Security Officer at Kyocera Document

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Solutions Europe, commented: “Passing this latest audit is a major milestone for the business. It gives our existing and future customers, as well as other stakeholders, further assurance and peace of mind that we are looking after their data responsibly.

The accreditation has been a key reason why we have been able to build a high degree of trust and confidence amongst our channel partners that all information we process is protected to the highest possible standards.”

A tougher regulatory regime ushered in by GDPR has sharpened organisations’ focus on the importance of data security and risk management. As headlines on corporate data breaches hit the front pages, the potential risks for businesses of all sizes that do not secure their data are significant.

Business leaders are becoming increasingly

aware of this, with research suggesting that 52% of enterprises across Europe now see information security as a top priority.

Mr. Muchtar concluded: “In the current data security climate, accreditations such as ISO 27001 are more important than ever. Once an organisation has met a standard, it is just as important to maintain it. Companies that can demonstrate that they are continuously achieving the highest internationally recognised standards will be in a prime position to take advantage.”

The certification of Kyocera’s security credentials follows the news that IDC have recognised the organisation as a “Major Player” for security solutions and services in their IDC MarketScape: Worldwide Security Solutions and Services Hardcopy 2019-2020 Vendor Assessment.

securityfocusafrica.com

CASE STUDY

316-grade stainless steel turnstiles for KZN factory Turnstar manufactures all its turnstiles at its state of the art 8 800 square meter factory in Johannesburg, South Africa.

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ome of Turnstar’s capabilities include the manufacture of turnstiles in powder coated mild steel, hot-dip galvanised steel and even stainless steel. An in-house pickling and passivating plant are used for the treatment of 304 and 316-grade stainless steel turnstiles.

Shown here are turnstiles and gates which were manufactured for Hirt & Carter’s new factory in Cornubia, KwaZulu-Natal. For this installation, only 316-grade stainless steel would be suitable for the required level of corrosion resistance.

Hirt & Carter has a 50-year legacy of providing high-end retail workflow and commercial printing and has established itself as a leading integrator of multichannel marketing and communication solutions. Offering complete end-to-future tailor-made systems and processes, the company has extensive premises housing high-tech, high-value equipment in Durban’s Umgeni Park.

“Not only is there a real need for careful control over who enters the Hirt & Carter premises,” says Craig Sacks, MD of Turnstar, “but furthermore, the facilities have a modern contemporary look and feel, so any physical access control systems had to blend in with the trendy environment.”

The order was fairly extensive and included a sophisticated Triton full-height curved three-wing single glass turnstile. The turnstile, with matte graphite grey finish, has bi-directional electrical control with a failsafe auto-unlock which activates during a power failure. Durability is often compromised for the sake of aesthetics but this is most definitely not the

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case with the proven technology used in the Triton turnstile, which offers years of sustainable service.

Catering for all visitors, the stainless steel semi-automatic special needs gate installed in the reception area is designed with aesthetics in mind and with its 180° opening, allows easy passage for wheelchairs, baby pushchairs and trolleys.

For other employees and visitors to the premises, three Trident waist-height single turnstiles manufactured in durable 316 stainless steel with Rustenburg Granite tops, provide fast and easy access. Their quiet operation and sleek appearance make them the perfect fit for reception areas. Bi-directional electric control is complemented by a self-centring rotation system that ensures the rotor returns to the starting position after every rotation.

Hirt & Carter has also installed four double and two single full-height four-arm Titan industrial turnstiles.

Providing maximum perimeter security, these turnstiles have proven themselves in highvolume areas such as sports stadia and mines around the

Turnstile Titan manufactured by Turnstar South Africa.

world. Manufactured in corrosion-resistant 316 stainless steel with bi-directional electric control, these turnstiles are perfect for use in coastal areas.

In addition to the turnstiles and special needs gate, Turnstar also supplied 20 biometric fingerprint reader mounting brackets in 316 stainless steel and four security gates. Also manufactured in 316 stainless steel, these left-handed gates are 1.5 m wide and 2.125 m high, with a maglock and door closer.

“Hirt & Carter is extremely pleased with both the high levels of security provided by our products and the fact that they seamlessly integrate with the organisation’s brand image,” says Sacks.

Turnstar special needs gate semi-automatic.

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LAW & SECURITY

Going into level 4 At the time of writing this article South Africa has been under lockdown for 33 days since the mandatory lockdown commencing from midnight on 23 March 2020 was imposed in terms of an executive order.

By Peter Bagshawe

D

uring the initial period of lockdown, only laboratories, pharmacies, banks, the Johannesburg Stock Exchange, supermarkets, food suppliers, petrol stations and heath care facilities were permitted to trade, while residents were and still are only permitted to leave their homes to collect medicines from pharmacies, seek medical care, buy food or collect social grants.

During the lockdown period, the sale of alcohol and cigarettes were prohibited, and the prohibition on the sale and transport of alcohol is still being strictly enforced.

The enforcement of lockdown provisions has been the joint responsibility of the South African Police Services together with 2 800 members of the South African Defence 30

Force deployed nationally. On 23 April 2020, the deployment of up to an additional 73,180 members of the South African Defence Force was authorised.

On 23 April, President Ramaphosa announced that South Africa would move to a 5 Level Alert grading system, with the restrictions referred to above encompassing the Level 5 restrictions.

This risk-adjusted strategy is geared off scientific matrices designed to avoid an increase in infection levels following a sudden end to restrictions.

Before looking at implications of the move to Level 4 it is probably as well to review the Covid-19 position internationally as a measure of the success to date of lockdown in South Africa.

As a note, the mortality rates below are given at 2 decimal points, which will reflect minor

SECURITY FOCUS AFRICA APRIL 2020

differences due to rounding factors. Globally there have been 3 543 904 recorded Covid-19 infections which have led to 247 117 deaths, which is a mortality rate of 6.97 per cent.

Of the 3 543 904 infected, 1 148 227 (or 32.4 per cent) have recovered and been discharged from treatment.

Previous reference has been made to countries with high infection rates and these will be detailed. Italy (which is currently reducing restrictions) recorded 210 717 infections with 28 884 deaths (a 13.7 per cent mortality rate) with Spain (also coming out of lockdown currently) recorded 247 112 infections, with 25 264 deaths (a 10.22 per cent mortality rate).

The United Kingdom (which still has restrictions in place) has seen a marked upswing in

deaths, with 186 559 recorded infections and 28 446 deaths (a 15.24 per cent mortality rate) and are second to Italy from a continental European perspective.

The United States of America (where restrictions in place are on a state-bystate basis, and are similarly being lifted on a state-by-state basis) has the highest number of infections recorded of any country at 1 174 202 confirmed infections and 68 088 deaths, giving a 5.79 per cent mortality rate. The American epicentre is New York with 312 997 cases recorded (including 168 845 in New York City) and 18 909 recorded deaths giving a 6.04 per cent mortality rate.

South Africa currently has 6 336 recorded infections, with 123 deaths giving a mortality rate of 1.94 per cent. This is substantially lower than

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LAW & SECURITY TRAINING

the respective rates for any of the countries referred to above, and has largely been attributed to the clear and early action taken by the South African government. Director General of the World Health Organisation, Tedros Adhanom Ghebreyesus has referred to this directly and favourably.

Going into Level 4 with effect on 1 May 2020, the ongoing restriction on the sale of alcohol and cigarettes (after a flip-flop by government) will remain. Exercise between 06h00 and 09h00 will be permitted on an individual basis, and a curfew between 20h00 and 05h00 will be imposed.

The wearing of facemasks in public will be mandatory, the preparation and third party delivery of food will be permitted, and essential goods, hardware supplies, winter clothing and heating supplies will now be available.

Businesses are encouraged to adopt a work from home strategy where possible, all staff who can work remotely should be allowed to do so and those over 60 should work from home and maintain social distancing.

The initial average age of death was 68 on 8 April 2020.

This is currently 64, with Minister of Health Zweli Mkhize actively calling for those older than 60 to maintain rigorous social distancing.

Additionally, those with comorbidities which are regarded (from what I have been able to establish) as including hypertension, cardiovascular diseases, cerebrovascular diseases, diabetes, hepatitis B infections, chronic obstructive pulmonary disease, chronic kidney diseases, malignancy and immunodeficiency, chemo therapy, HIV and tuberculosis should adhere to lockdown and social distancing recommendations.

Turning to the impact of the initial lockdown South African economic sectors that have been particularly badly affected include manufacturing, transport (taxi, rail, road and air), hospitality and accommodation, restaurants, exercise and recreation, religious and related activities, entertainment industries, tourism, the informal sector, retailers and wholesalers.

Locally and internationally air lines are under substantial pressure, South African Airways (already under business administration) has not received a further government bailout, Passenger Rail Agency South Africa and the Gautrain have not operated since lockdown started, the taxi industry has operated under restriction on routes and passenger capacity and the majority of nonessential goods have not been transported. The listing of

INDEX OF ADVERTISERS & CONTRIBUTORS

industries that will be permitted to return to operation is fairly wide (and too wide to detail here) however the strictures that apply across the board include the requirement for employers to clean premises prior to staff returning, provide a safe working environment, the provision of Personal Protective Equipment and monitoring the health of staff on site.

Level 4 allows business to commence with a 30 per cent return to work scaling up to 50 per cent. Losses to the South African fiscus and individual industries have been cumulative and severe with the identified risk of business closure and large-scale job losses combined with forecasts of real and long lasting recession not boding well.

The impact on South Africa is not unique. The global shipping sector is similarly under pressure, oil prices and oil futures are at all-time lows, bulk oil storage facilities have become strained, manufacturing capacity internationally is constrained and the United States has recorded in excess of 26 million unemployment claims since the Covid-19 infections started to impact.

Globally, recession and job losses are certain, and even a gradual return to normal appear to be some way off.

Basic Education Minister Angie Motshekga has announced plans to reopen

schools with Grades 7 and 12 slated to start the new term on 1 July 2020 with Minister of Higher Education Blade Nzimande announcing that campus-based academic activity would not commence due to perceived risks. This differentiation and difficulties in maintaining social distancing and cleaning regimes at all schools has led to criticism and threats of court action as well as resistance from unions active in the educational sector. This potential exposure of schoolchildren as well as their families is obviously emotive and has led to wide debate. There has been, generally, a high level of compliance by the majority of South African.

Despite the deployment of the South African Police Service and South African National Defence Force, the ongoing success of lockdown depends to an extent on maintaining the ongoing goodwill of residents. Comments and application of Emergency measures by some authorities have led to dissatisfaction in political and civil circles; this may well need monitoring going forward. In the interim South Africa will have to continue navigating an unknown and difficult path.

PETER BAGSHAWE holds a Bachelor of Law degree from the former University of Rhodesia and a Bachelor of Laws degree from the University of the Witwatersrand.

April 2020

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Security Association of South Africa

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SECURITY FOCUS AFRICA APRIL 2020

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DIRECTORY

SECURITY ASSOCIATION OF SOUTH AFRICA (SASA) ADMINISTRATION 842 Pheasant Street, Horizon Park, Roodepoort Suite 147, Postnet X 2, Helderkruin 1733 National Administrator: Tony Botes t: 0861 100 680 | e: tony@sasecurity.co.za c: 083 272 1373 | f: 0866 709 209 Membership, accounts & enquiries: Sharrin Naidoo t: 0861 100 680 | e: admin@sasecurity.co.za c: 083 650 4981

SASA OFFICE BEARERS National President: Chris Laubscher c: 082 441 4092 e: laubscherc@proteacoin.co.za

REGIONAL OFFICE BEARERS

National Chairperson: Marchél Coetzee c: 084 440 0087 | e: marchelcoetzee@omegasol.com

KwaZulu Natal: Clint Phipps c: 082 498 4749 e: clint.phipps@cwexcellerate.com

National Deputy Chairperson: Yagan Nair c: 082 561 3529 e: yagannair@national.co.za

Gauteng: Gary Tintinger c: 084 429 4245 e: gary.tintinger@cwexcellerate.com

Western Cape: Koos van Rooyen c: 082 891 2351 | e: koos@wolfgroup.co.za

SECURITY AND RELATED ASSOCIATIONS AND ORGANISATIONS PSIRA (Private Security Industry Regulatory Authority) Eco Park, Centurion t: +27 (0)12 003 0500/1 | Independent hotline: 0800 220 918 | e: info@psira. co.za | Director: Manabela Chauke | Chairperson: T Bopela | Vice chairperson: Z Holtzman | Council members: Advocate A Wiid | Commissioner A Dramat APPISA (Association for Professional Private Investigators SA) Bertie Meyer Crescent, Minnebron, Brakpan | e: info@appelcryn.co.za | www.appelcryn. co.za | c: +27 (0)73 371 7854 / +27 (0)72 367 8207 | Chairperson: Ken Appelcryn ASIS International Johannesburg Chapter No. 155. Box 99742, Garsfontein East 0060 | t: +27 (0)11 652 2569 | www.asis155jhb.webs. com | President/chairperson: Johan Hurter | Secretary: Chris Cray ASIS International (Chapter 203: Cape Town – South African Security Professionals) President/chairperson: Yann A Mouret, CPP Secretary: Eva Nolle t: +27 (0)21 785 7093 f: +27 (0)21 785 5089 | e: info@aepn.co.za | www.asis203.org.za BAC (Business Against Crime) Box 784061, Sandton 2146 | t: +27 (0)11 883 0717 | f: +27 (0)11 883 1679 | e: info@bac.org.za CAMPROSA (Campus Protection Society of Southern Africa) President: Des Ayob | e: 27149706@nwu.ac.za Executive Secretary: Derek Huebsch | e: huebsch. derek@gmail.com | www.camprosa.co.za CISA (Cape Insurance Surveyors Association) Shahid Sonday t: +27 (0)21 402 8196 | f: +27 (0)21 419 1844 | e: shahid.sonday@saeagle.co.za | Mike Genard t: +27 (0)21 557 8414 | e: mikeg@yebo.co.za DRA (Disaster Recovery Association of Southern Africa) Box 405, Saxonwold 2132 | Chairperson: Grahame Wright | t: +27 (0)11 486 0677 | f: (011) 646 5587 | Secretary/treasurer: Charles Lourens t: +27 (0)11 639 2346 | f: +27 (0)11 834 6881 EFCMA (Electric Fencing and Components Manufacturers Association) Box 411164, Craighall 2024 | t: +27 (0)11 326 4157 | f: +27 (0)11 493 6835 | Chairperson: Cliff Cawood c: +27 (0)83 744 2159 | Deputy chairperson: John Mostert c: +27 (0)82 444 9759 | Secretary: Andre Botha c: +27 (0)83 680 8574 ESDA (Electronic Security Distributors Association) Box 17103, Benoni West 1503 | t: (011) 845 4870 | f: +27 (0)11 845 4850 | Chairperson: Leonie Mangold | Vice chairperson: David Shapiro | www.esda.org.za ESIA (Electronic Security Industry Alliance) Box 62436, Marshalltown 2107 | t: +27 (0)11 498 7468 | f: 086 570 8837 | c: 082 773 9308 | e: info@esia. co.za | www.esia.co.za FDIA (Fire Detection Installers Association) Postnet Suite 86, Private Bag X10020, Edenvale, 1610 | t: +27 (0)72 580 7318 | f: 086 518 4376 | e: fdia@fdia. co.za | www.fdia.co.za | President/chairperson: Clive Foord | Secretary: Jolene van der Westhuizen

FFETA The Fire Fighting Equipment Traders Association) Postnet Suite 86, Private Bag X10020, Edenvale 1610 | Chairperson: Belinda van der Merwe Administration manager: Rosemary Cowan | t: +27 (0)11 455 3157 | e: rosemary@saqccfire.co.za | www.ffeta.co.za FPASA (Fire Protection Association of Southern Africa) Box 15467, Impala Park 1472 | t: +27 (0)11 397 1618 | f: +27 (0)11 397 1160 | e: library@fpasa.co.za | www.fpasa.co.za | General manager: David Poxon GFA (Gate & Fence Association) Box 1338, Johannesburg 2000 | t: +27 (0)11 298 9400 | f: +27 (0)11 838 1522 | Administrator: Theresa Botha HSA (Helderberg Security Association) Box 12857, N1 City Parow 7463 | t: +27 (0)21 511 5109 | f: +27 (0)21 511 5277 | e: info@command.co.za | www.command.co.za | Chairperson: Stephen van Diggele IFE (Institution of Fire Engineers (SA) Treasurer: Andrew Greig | President: Mike Webber | Administrator: Jennifer Maritz | PO Box 1033, Houghton 2041 | t: +27 (0)11 788 4329 | f: +27 (0)11 880 6286 | e: adminstaff@ife.org.za | www.ife.org.za ISA (Insurance Surveyors Association) Box 405, Saxonwold 2132 | Chairperson: Graham Wright | t: +27 (0)11 486 0677 | Vice chairperson: Alan Ventress | Secretary: Alex dos Santos LASA (Locksmiths Association of South Africa) Box 4007, Randburg 2125 | t: +27 (0)11 782 1404 | f: +27 (0)11 782 3699 | e: lasa@global.co.za | www.lasa.co.za | President/chairperson: Alan Jurrius | Secretary: Dora Ryan NaFETI (National Firearms Education and Training Institute) Box 181067, Dalbridge 4014 | Chairperson: MS Mitten | Vice chairperson: Ken Rightford | t: +27 (0)33 345 1669 | c: +27 (0)84 659 1142 NaFTA (National Firearms Training Association of SA) Box 8723, Edenglen 1613 | National chairperson: Peter Bagshawe | t: +27 (0)11 979 1200 | f: +27 (0)11 979 1816 | e: nafta@lantic.net POLSA (Policing Association of Southern Africa) t: +27 (0)12 429 6003 | f: +27 (0)12 429 6609 | Chairperson: Anusha Govender c: +27 (0)82 655 8759 PSSPF (Private Security Sector Provident Fund) Jackson Simon c: +27 (0)72 356 6358 | e: jackson@ psspfund.co.za | www.psspfund.co.za SAESI (Southern African Emergency Services Institute) Box 613, Krugersdorp 1740 | t: +27 (0)11 660 5672 | f: +27 (0)11 660 1887 | President: DN Naidoo | Secretary: SG Moolman | e:info@saesi.com SAIA (South African Insurance Association) Box 30619, Braamfontein 2017 | Chief executive officer: Viviene Pearson | Chairperson:

Lizé Lambrechts t: +27 (0)11 726 5381 | f: +27 (0)11 726 5351 | e: info@saia.co.za SAIDSA (South African Intruder Detection Services Association) | Association House, PO Box 17103, Benoni West 1503 | t: +27 (0)11 845 4870 f: +27 (0)11 845 4850 | e: saidsa@mweb.co.za www.saidsa.co.za | Chairperson: Johan Booysen Secretary: Cheryl Ogle SAIS (South African Institute of Security) Postnet Suite 86, Private Bag X10020, Edenvale, 1610 Chairperson: Dave Dodge | Administration manager: John Baker | t: +27 (0)63 782 7642 | e: info@instituteofsecurity.co.za | www.instituteofsecurity.co.za SAN (Security Association of Namibia) Box 1926, Windhoek, Namibia | Administrator: André van Zyl | t: +264 81 304 5623 | e: adminsan@iway.na SANSEA (South African National Security Employers’ Association) Box 62436, Marshalltown 2107 | Administrators: SIA t: +27 (0)11 498 7468 | f: 086 570 8837 | e: galen@sansea.co.za SAPFED (Southern African Polygraph Federation) President: Flip Vorster | c: +27 (0)82 455 1459 | e: info@sapfed.org | Secretary: Anrich Gouws | e: admin@sapfed.org | www.sapfed.org SAQCC FIRE (South African Qualification Certification Committee) Postnet Suite 86, Private Bag X10020, Edenvale 1610 | t: +27 (0)11 455 3157 | www.saqccfire. co.za Executive Committee: Chairperson: Duncan Boyes Vice chairperson: Tom Dreyer 1475 Committee: Chairperson: Lizl Davel Vice chairperson: John Caird D&GS Committee: Chairperson: Nichola Allan; Vice chairperson: Clive Foord General Manager: Rosemary Cowan | e: rosemary@saqccfire.co.za – Address, phone and website all remain as is.

SARPA (South African Revenue Protection Association) Box 868, Ferndale 2160 | t: +27 (0)11 789 1384 | f: +27 (0)11 789 1385 | President: Naas du Preez | Secretariat: Mr J. Venter, Van der Walt & Co SIA (Security Industry Alliance) Box 62436, Marshalltown 2107 | t: +27 (0)11 498 7468 | Chief executive officer: Steve Conradie | www.securityalliance.co.za SKZNSA (Southern KwaZulu-Natal Security Association) t: +27 (0)39 315 7448 | f: +27 (0)39 315 7324 | Chairperson: Anton Verster c: +27 (0)82 371 0820 VESA (The Motor Vehicle Security Association of South Africa) Box 1468, Halfway House 1685 | t: (011) 315 3588/3655 | f: +27 (0)11 315 3617 | General manager: Adri Smit VIPPASA (VIP Protection Association of SA) Box 41669, Craighall 2024 | t: +27 (0)82 749 0063 | f: 086 625 1192 | e: info@vippasa.co.za | www.vippasa.co.za | Enquiries: Chris Rootman c: +27 (0)82 749 0063 | e: vippasa@protectour.co.za

* Every attempt has been made to keep this information up to date. If you would like to amend your organisation’s details, please email jackie @contactpub.co.za 32

SECURITY FOCUS AFRICA APRIL 2020

securityfocusafrica.com

DRIVING COMPLIANCE in South Africa’s Private Security Industry

With a five decade legacy, SASA is the greatest advocate of industry compliance, serving as resource for its members, an educational platform for consumers of security services, and an essential link between the private security industry and government. The Security Association of South Africa (SASA) is nationally recognised by the Government, South African Police Service and all Municipalities as having members with a proven track record within the industry and a Code of Ethics by which members must abide.

SASA Gold Membership promotes compliance not only to the industry role-players, but to the end-users of security services as well. Join SASA today and find out more about how we can fight the scourge of non-compliance, promoting SASA Gold Membership as an essential requirement for all security service providers, ensuring industry excellence for the private security industry.

For more information, contact the SASA Administrator on admin@sasecurity.co.za Postal Address: Suite 147, Postnet X2 Helderkruin, 1733. Tel: 0861 100 680 Fax: 086 670 9209

www.sasecurity.co.za

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