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SimonWilliams

Canada

http://3ccontactservices.com/

I am a green living lover with a passion for sustainable product development and actionable content. I wrote for the leading Contact Center Services Provider website, www.3ccontactservices.com. I am currently Consultant Content Developer for 3ccontactservices.com.

Publications

Improve customer retention strategies to boost profits


August 26, 2016

Ways to Improve Call Center Morale


August 26, 2016

Is Good Customer Service Really Helpful for Business Growth?


July 28, 2016

Do You Know about Call Center Queues?


July 8, 2016

How Outsourced Call Centers Help the Automotive Industry


July 8, 2016

What Challenges does a Call Center Manager Face?


May 31, 2016

Why should construction businesses / contractors opt for Outsourced Call Center services?


May 30, 2016

Tips for Building a Customer-Retention Strategy


January 18, 2016

Maintaining the Quality of Multilingual Contact Centers


December 15, 2015

How to Help Your Agents Love Their Jobs


August 11, 2015

How to overcome office politics


March 24, 2015

Tips on Right Contact Center Outsourcing Provider


February 4, 2015