Tips for Building a Customer-Retention Strategy
Customer retention is a good way for businesses to grow. It is a cost-effective process that pays back with lucrative benefits. Just like marketing, a customer-retention strategy is based on data, metrics and feedback. A study confirms that customer retention can increase a business’s revenue by 25-95% Here are some tips for developing a customer-retention strategy by using customer feedback. Ask for Customer Feedback Create Opinions Combine Marketing Understand Your Customers For more information, visit: http://3ccontactservices.com/developing-a-customer-retention-strategy-usingcustomer-feedback-1605