Printing Innovation Asia Issue 3 2021
40
How XSYS Prepress is helping customers through the pandemic The COVID-19 pandemic has tested the resilience of all parts of the packaging supply chain and introduced new challenges for manufacturers, suppliers and printing companies. As the scale of the crisis became clear, many had to re-evaluate their business structure and find new ways to support customers. For XSYS Prepress, restrictions on travel and entering customer premises brought the built-in remote capabilities of the ThermoFlexX equipment into
the limelight. Thanks to the ability to set up, calibrate and bring machines online without being on site, the company has continued with installations of
its innovative and highly automated platemaking equipment no matter where in the world customers are based. Christophe Lievens, Director of Sales at XSYS Prepress, explains, “Not only do all of our ThermoFlexX platemaking products come equipped with comprehensive remote support capabilities, the machines are also incredibly easy to use and have some very innovative automation features that really simplify the process. The evidence lies in the fact that machines have been installed by customers’ own engineers guided remotely by the XSYS team. It really is quite extraordinary.” Repeat order for expansion In Pakistan, repro specialist Digital Process recently took delivery of a ThermoFlexX TFxX 48 digital imager to expand capacity in its flexo platemaking department. Having invested in a ThermoFlexX TFxX 60 model just two years before, the company already knew the technology well.
