FBS Cornerstone - Spring 2023

Cornerstone

MIAMI UNIVERSITY FINANCE AND BUSINESS SERVICES

Workday Project Full Speed Ahead

With the official project kickoff a little over a month away, the Workday project team is already hard at work getting things moving forward.

Workday is a cloud-based enterprise resource planning (ERP) system that will replace our current legacy Banner system. By implementing Workday, Miami will transform how it delivers essential business services and provide seamless end-to-end experiences for faculty, staff, and students.

According to Miami’s Senior Vice President for Finance and Business Services, David Creamer, Workday will be a perfect replacement for Miami. “The Banner finance system has not kept pace with the many enhancements that modern finance systems provide to organizations today. Too much time and money are being spent on the integration of other software products or workarounds that the Workday finance system will eliminate.”

The technology that drives Workday also makes it an appealing addition to Miami, Vice President for Information Technology and CIO, David Seidl notes, “It's exciting for a lot of reasons - as an IT person, it lets us focus on value-added work instead of maintaining the guts of an ERP. It will empower folks across the institution - Workday builds in a lot of easy access to underlying data allowing

that data to be leveraged effectively right away by those who need it the most. It also really puts an emphasis on what we're calling ‘leading practices’ - patterns, workflows, and processes that have been broadly successful across many organizations around the world. Unlike our Banner implementation in the late ‘90s where we hauled mainframe-era and Miami specific practices into the implementation, this time we'll be focused on those leading practices to help us be better and more efficient.”

Seidl also noted the importance of the timing with regards to making the transition to Workday. “We've been carefully watching the market for a few years waiting for this moment. While cloud ERP vendors had mature finance and HR modules, student modules built for higher education were trailing. At the same time, our existing technology was becoming dated and wasn't meeting our needs - so we knew our moment was now!”

Creamer agrees that a change was needed, and sooner rather than later. “Ellucian is in the early stages of taking its Banner product in a different direction to compete with software as a service product like Workday. Instead of this change being forced on Miami by its current vendor, Miami is able to control when and what product it will implement and to receive the benefits of an improved system much sooner.”

At the beginning of this month the project moved from Phase 0 into the beginning stages of implementing the Platform part of the system, which includes HR, Payroll, and Finance capabilities. This first part of the deployment will be going live in July 2024, and that will be followed by a phased student implementation slated for completion in 2026.

Although the student portion of the project is not beginning until 2024, members of the university community are very excited about what it will bring. “This system has the potential to be more user-friendly for important student-facing tasks such as accessing their information, requesting transcripts and other official communications from the university, registering for classes, and accessing their Degree Audits,” Associate Provost and Dean for Undergraduate Education, Amy Bergerson notes.

Bergerson agrees with Seidl that Workday will also allow Miami to improve our current processes. “Implementing the system allows the university to streamline processes at every level, which will ultimately allow us to control costs around these types of student interfaces.”

Helpful Resources

The project team is fully aware that change can be both disruptive and challenging, and that is why we are working very hard to provide timely, relevant, and helpful information about this important transition.

Project Website

Visit, bookmark, and return often to MiamiOH.edu/WorkdayInfo to get the latest updates on progress, learn about the project team, view project timelines, and find answers to frequently asked questions.

Department/Group Presentations

Members of the project’s Change Management team would love to be invited to your future department/ committee meetings to discuss the Workday project in general, and specifically how it will impact your group. There is a bookable calendar link in the footer of the website.

Workday Information Email

If you need to contact the project team for any reason, or if you have questions, please send us an email at WorkdayInfo@MiamiOH.edu . We will get back to you as soon as we can. Also look for project updates and important announcements sent from that same address.

Project Kickoff Event

Save the date! The official Workday Project Kickoff event is scheduled for Thursday, April 27 from 4 to 6 p.m. in the Shriver Center Heritage Room. There will be an internal project team meeting first and then the session will be opened up for you to stop in, meet members of the project team, and learn more about the project. Event details can be found on Localist . Don’t miss out on the latest news and events, bookmark the MiamiOH.edu/WorkdayInfo website and check frequently for news and events on this transformational project.

WELCOME KIM LANCASTER TO THE MARCUM

The Marcum staff is happy to welcome Kim Lancaster in her return to Miami University. Kim has been hired as the Sales and Guest Services Manager for The Marcum. In her new capacity, Kim will be responsible for all aspects of front desk operations and the sales of hotel rooms and conference spaces.

Kim is a 2004 graduate of Miami University. She juggled the demands of being a competitive student athlete for women's basketball while pursuing her degree in Sports/Business Management before later getting her master’s degree from Ohio University.

Kim brings valuable skills of property management, customer service, sales, and employee management to The Marcum as well as a Service First attitude that will serve our clients well.

Kim works directly with Amy Poppel and Paula Green. We look forward to introducing her to the many partners across Miami's campuses in the coming months.

RED BRICK RUN 2023

The 44th Annual Red Brick Run is almost here. You don’t have to be a runner to participate! All are welcome to run, walk, or jog in this event. The race will start and end at Millett Hall, with two H20 stations set up around campus. The Red Brick Run 5K is a great opportunity to get some exercise, enjoy the Spring weather, and support a great cause.

Time: 10:30 a.m.

Date: April 30

Proceeds from the race help fund the Amber Volk Foundation Scholarship. Amber was a 2007 alumni and member of Phi MU who passed away in 2008. The Amber Volk Foundation was established by Amber’s family and friends to honor her memory and to spread her values and passions both locally and globally through various endeavors that demonstrate her spirit as a positive and hardworking family member, friend, philanthropist, and goal setter.

In 2012, the foundation teamed up with Recreational Sports to create a memorial scholarship to attend Miami University for a Harrison High School Student in honor of this Miami graduate.

To learn more about the Amber Volk Foundation, please visit AmberVolkFoundation.com.

Registration is open! Visit MiamiOH.edu/RedBrickRun

COMING SOON… ALUMNI WEEKEND AT BRICK & IVY

Calling all Miami University Alumni! We are happy to share exciting details about what to expect at Brick & Ivy during Alumni Weekend (June 9 - 11).

Why visit Brick & Ivy during Alumni Weekend?

• Special tiered discounts for alumni classes

• Exclusive Golden Anniversary savings

• Chance to win exciting giveaways

It's the perfect time to shop high-end Miami branded apparel and accessories with our latest professional wear and Alumni collections. Visit us at 701 E. Spring St., located in the Shriver Center next to Starbucks. We will also extend our store hours so you can shop all weekend long! Follow @mu_brickandivy on social for more details to come!

SPRING SIDEWALK SALE

Markdowns as low as $1!

Starting April 18-20 on the Shriver Center West Patio

SAY CONGRATULATIONS TO GRADUATES WITH FLOWERS!

Do you know a May graduate? Say congratulations with a beautiful bouquet of flowers! Pre-ordering is available now. A stand will be set up next to Brick & Ivy at Yager Stadium for you to pick up your pre-order to present to your graduate following the ceremony. You can also purchase onsite the day of commencement.

Pre-order now at thecommencementgroup.com/miamiuniversity

GOGGIN SPRING ICE SHOW

The Spring Ice Show at the Goggin Ice Center is here! The ‘Night at the Movies’ themed ice show will feature skaters of all ages from varsity collegiate skate team members to preschoolers in the ‘Learn to Skate’ program. This year, skaters will perform routines to soundtracks from iconic films throughout history!

The show will take place on Saturday, April 29 and Sunday, April 30. Both shows begin at 3 p.m.

Tickets are on sale now at the Goggin Pro Shop for $10. Children 4 and under have free admission.

DIGITAL IDS WHEN YOU GET A NEW DEVICE

Are you considering getting a new smartphone or watch and you use Digital ID at Miami? If so, we want to share some important reminders to be sure your Miami Digital ID works on your new device.

When getting a new device, you must follow the steps below to be sure you fully remove your Digital ID from your old device before it will work on your new one.

Apple Devices:

• Go to the Settings app on your iPhone. You can do this on the old or new device.

• Click on your name on the top of the menu.

• Scroll down to the list of devices and select the OLD iPhone or Apple Watch (you can see the model version under the name).

• Scroll down and select Remove All Cards.

• Once the cards are removed (this may take a moment), close/reopen the GET app and you will be able to add the Miami Digital ID to your new device.

Android Devices:

• Remove your Miami Digital ID from your old device.

• Once you have completed the steps to remove the Miami Digital ID from your old device, you will simply choose your new mobile ecosystem and repeat the process of provisioning through the GET app on your new device.

Additional information about Digital ID is available at: MiamiOH.edu/campus-services/home/ miami-ids/new-mobile-id/

REC CENTER SUMMER SPECIAL

The summertime is a great opportunity to take advantage of the Rec Center and get a great start on those fitness goals while the facility isn’t as crowded. Sign up for an individual membership for just $50 as a faculty/staff member or sign up the whole family for $100. The membership will be active from May 15 through August 27. No sign up fees, no cancellation fees, and online enrollment is available!

Visit us online for more details.

CAMPUS BEAUTIFICATION

You all may notice folks with shovels and vehicles full of dirt zipping about. These are groundskeepers edging flower beds. Part of what makes our campus beautiful, are cut flower beds and tree rings, that seem to pop out as we go by. This is hard work that even with machines, tightens up the back. So take note of the beds and blooms that are about to spring. So much beauty is well earned.

PROJECT UPDATES

Finance and Business Services Marketing Team

The Rec Center and Goggin both received some cosmetic upgrades over the last couple months.

FBS Marketing’s team worked with both of the Pro Shops to create a refreshed look for both spaces. Take a look!

APPROVED DRIVERS FOR UNIVERSITY VEHICLES

The safety of students, faculty, staff, and our communities is a primary focus of Miami University. The operations of Miami University, at times, necessitate faculty, staff, students, and volunteers operating vehicles and other motorized equipment.

The MUPIM Motor Vehicle policy sets forth the requirements for drivers who operate university insured vehicles. Several university departments/divisions collaborated to develop the policy. The intent of this policy is to proactively manage the use of our vehicles, establish minimum qualifications for our drivers, and decrease the number and severity of auto accidents.

Beginning March 1, 2023, only authorized drivers are permitted to drive university insured vehicles. The Offices of Risk Management and Human Resources will jointly administer the policy; and each faculty, staff, student, and/ or volunteer who plans to drive a university-owned or long-term leased vehicle must submit a Motor Vehicle Use Agreement. Upon completion of the agreement, and annually thereafter, motor vehicle records (MVR) checks will be conducted via Miami University's background check provider. Miami University will only consider violations occurring within the past 3 years when determining driver eligibility.

As of 03-09-23, over 550 drivers have completed the process and are approved to drive university vehicles.

PROFESSIONAL DEVELOPMENT IS EASY WITH MIAMI LEARN!

Would you like to gain more knowledge or develop new skills? Professional development resources are easy to find in Miami Learn!

Use Miami Learn to discover learning opportunities, register for learning, access online content, and view and maintain learning history. Search the library for relevant learning activities to help strengthen and build new skills. The learning library includes interactive face-to-face training, engaging webinars, virtual learning, interesting videos, as well as access to numerous curated learning resources. Have more questions about Miami Learn?

Watch the Miami Learn Overview or email staffdevelopment@MiamiOH.edu

March 19-25 was Spring Severe Weather Awareness Week that involved a planned statewide tornado drill. The MUPD asks that Miami students/staff take time to become familiar with and formulate their own plan on how they would handle a severe weather situation. Severe weather can strike at any time, but in southwestern Ohio, the months of April through July see the most severe thunderstorms.

If a tornado or severe thunderstorm poses an imminent threat to one of Miami's campuses, an emergency text message and email alert will be issued. Miami uploads email addresses and cell phone numbers of students, staff, and faculty registered in Banner to their emergency notification tool, e2Campus. That auto-subscribes students, staff, and faculty to Miami's emergency text messaging service. Keep your registered device turned on and close by if severe weather is expected. For more information, visit Miami’s Severe Weather website

MENTORING STUDENT INTERNS

Miami Dining interns are a dynamic and dedicated group of interns that bring their unique skills and fresh perspectives to the table. With their expertise in marketing, supply chain, HR, and IT, Miami Dining is able to operate even better thanks to their valuable contributions.

At Maplestreet, Tiffany Amick works as a supply chain intern with Amy Allen, the general manager. Amy says, “Tiffany is such an asset in helping us build our inventory areas in an organized manner.”

Our interns are always eager to tackle new challenges and make a positive impact on our organization. They have proven to be an integral part of our daily operations, from optimizing our back-of-house to recruiting student workers. At Miami Dining, we are incredibly grateful for the hard work and enthusiasm that our interns bring to the table. We are excited to see how they will continue to contribute to our organization and are proud to have them as a part of our team.

PFD PRINT SHOP TRANSITION TO FBS MARKETING

Congrats to Paula Beherns for her 30 years of service at Miami. Paula retired in January and for more information on her latest project, read this article

As a result of Paula’s retirement, the PFD print shop in Cole Service Building has closed and all print requests are now handled by FBS Marketing at Demske Support Center.

For print needs, fill out the form(s) on Finance and Business Services Marketing’s printing webpage. FBS Marketing will continue to collaborate with PFD team members on the installation of campus banners and sandwich boards. For questions or additional information on this process please contact Ruth Nogi at nogire@MiamiOH.edu

THE MARCUM HOSTS A NEW OPERA

Sometimes things feel outdated, sometimes they are outdated, and sometimes they are both, which is why there is a new OPERA at The Marcum. Get your tickets now!

Oracle's OPERA is the property management system (PMS) used by hotels worldwide such as Marriott, Hyatt, Movenpick, and The Marcum to manage guest reservations, check ins/outs, and housekeeping to help provide a pleasant guest experience.

Since 2013, OPERA has served The Marcum and its guests well but its outdated technology requires unique web browser configurations, and access is limited to those on-premise. Fortunately, the opportunity to move from legacy OPERA to OPERA Cloud, a SaaS solution, presented itself and Amy Poppel, Director at The Marcum, seized the opportunity.

Opening night for OPERA Cloud was February 28 at 3 a.m., with no fanfare at that wee hour. The Marcum team is now singing a 21st century OPERA that harmonizes with modern browsers, mobile, access from anywhere, an easy-to-learn user interface, extensibility, and all of the benefits of SaaS. Ultimately, the move to Cloud positions The Marcum to better serve its customers with stable, modern technology now and into the future.

MIAMI DINING HOSTS ACE COMPETITION

Miami Dining recently hosted Aramark's ACE (Aramark Culinary Excellence) cooking competition, where chefs from different universities in the region competed against each other to showcase their culinary skills.

Miami Dining's very own Chef Johnathan Hunt impressed the judges with his exquisite dish and secured the third spot in the competition. The competition was tough, with each chef bringing their unique style and expertise to the table. However, Chef Hunt's dish stood out for its innovative flavors and presentation.

Aramark's ACE competition is known for its fierce competition, where the winner goes on to represent the Midwest region in the national competition against winning chefs from other regions.

Miami Dining is proud of Chef Hunt's achievement and is thrilled to have such talented chefs on the team. The competition was a great platform for chefs to showcase their skills, learn from each other, and build lasting connections within the culinary industry.

MIAMI DINING COMMITS TO EXCELLENCE WITH TRAINING OVER WINTER BREAK

Over the winter break, Miami Dining employees took part in a series of training sessions to improve their skills and learn new techniques. From managers to frontline associates, the entire team is committed to providing exceptional service to their customers, and the training was an important part of that effort.

The training sessions covered a range of topics, including customer service, food preparation, safety protocols, and more. Participants had the opportunity to learn from experts in the field, as well as to connect with team members from other locations and share best practices.

Overall, the winter break training was a great success. The Miami Dining team returned from the break reenergized and refocused, with a renewed commitment to excellence in all aspects of their work. The team's dedication to ongoing learning and improvement is a testament to their commitment to delivering outstanding service every day.

Miami Dining celebrated International Women's Day by hosting our "Meet the Chef" events. Our team was excited to showcase the talent and creativity of two of our AMAZING chefs, Anne Liston and Kathy Baker.

Anne and Kathy are both hard-at-work chefs – planning menus and leading our cooks daily. However, on this day, they were coming out from behind the line to set up a pop-up chef's

experience and cook up some amazing dishes for the Miami community.

We are proud to have such talented chefs as Anne and Kathy on our team. Their dedication to their craft and passion for cooking is an inspiration to us all, and we were delighted to celebrate International Women's Day by showcasing their amazing talent.

The executive chefs at Bishop Residence Hall treated the students to an exciting cooking demonstration that featured dishes inspired by Lunar New Year. The chefs expertly prepared and served the delicacies. The students were left impressed by the chefs' culinary skills and inspired to try their hand at creating their own versions of the dishes!

MIAMI DINING CHEFS COOKING DEMO AT BISHOP HALL

CELEBRATING CHEF ANNE AND CHEF KATHY!

2023 SUMMER EXPLORATION CAMPS

New adventures await with Miami Recreation’s 2023 Youth Summer Camps. This year, there are some new and exciting options to choose from including an Esports Camp and an Equestrian Overnight Camp. Check out our summer flipbook for more information on summer camps, additional programs, and events.

Climbing Camps

Encouraging kids to push their limits and reach new heights through indoor and outdoor climbing.

Outdoor Pursuit Camps

Explore and play in nature. They will develop friendships and learn outdoor living skills such as cooking over a campfire and navigating trails with a map and compass.

Rec Camp

Games, sports, arts and crafts, swimming, and much more.

Esports Camp

An introduction to esports. Using 3D Aim Trainer, building good habits outside of the game, and plenty of playtime with a variety of video games (Roblox, Rocket League, Fall Guys, Minecraft, and Fortnite).

Equestrian Camps

Less experienced riders will learn grooming, tacking, and receive discipline-specific riding instructions in an arena setting. More experienced riders will develop skills related to the show ring, sound equitation, horse management practices, and develop the rider to further their career in college riding.

Additional Summer Programs/Events

Miami Recreation has additional programs and events going on throughout the summer including Gymnastics, Learn to Swim, Youth Climbing Team, Birthday Parties and Sport Conditioning.

Also, on Mother's Day and Father's Day weekend, we are offering a chance for parents and guardians to take a night off! We will provide games and activities such as basketball, volleyball, soccer, movies, and more!

2023 summer camp flipbook

USA HOCKEY PLAYER DEVELOPMENT CAMP COMING TO OXFORD

USA Hockey is a national organization that provides support and development for grassroots hockey programs across the country. In July, the 2023 Girls Player Development Camp will take place at Goggin Ice Center on Miami’s Oxford campus. This is an exciting opportunity for Miami to host a nationally recognized organization and showcase Goggin Ice Center’s world-class facilities and hockey program.

Kristen Wright, the player development manager at USA

Hockey, was quoted in a recent article on USA Hockey’s website saying, “We’re excited to bring our girls camps to Miami. They have a long-standing collegiate hockey tradition, including their strong ACHA women’s program, and we know their facilities and staff will make it a terrific experience for our athletes, staff and families.”

Read more about the 2023 player development camp in this article from USA Hockey.

NEW SUBJECT LINE WARNING ON EMAILS BEGAN JANUARY 30

Starting on January 30, IT Services began implementing a new compliance rule in Google that will tag the subject line of incoming emails sent from a MiamiOH.edu email address that fails the Domain-based Message Authentication, Reporting & Conformance (DMARC) compliance check. The new tag will display as: [DMARC Failure - Notify Sender].

DMARC is being implemented by IT Services to better protect the MiamiOH.edu domain from unauthorized use by phishers and spoofers thereby protecting Miami’s brand. DMARC verification uses information in email headers to verify a sender's authenticity. The purpose of adding this tag is that it will help all of us to identify emails that will fail their DMARC compliance check as we progress towards total

DMARC enforcement. If you receive an email that has the tag [DMARC Failure - Notify Sender] we ask that you notify the sender of the email to let them know that they need to contact IT Services in order to work towards securing their email system.

If you have questions about DMARC you can go to the new DMARC website to learn more.

If recipients of your emails are notifying you that your emails are having the subject line appended with the tag [DMARC Failure - Notify Sender] you can fill out this request form and IT Services will contact you with assistance.

Lettie Brandenburg

Treasury Services

Everyone knows how hard Lettie works everyday to keep Miami running. She is the glue that holds it together.Ben Taylor

Beth Keith

Recreation Center

Beth has the upbeat personality that makes it a pleasure to work with her area. The Rec Center has had a significant system change and she was a great partner to work with. - Ben Taylor

Alaina Fitch Grounds

Alaina has been on the Grounds crew for two seasons. Her effort and hard work has been nothing short of exceptional. Alaina is a student whose major is English and Creative Writing. - Brandon Pitman

Chris Weitzel

FBS-IT

Leading the conversion of The Marcum to a cloud-based hotel management system, Chris has been extremely detail-oriented, constantly advocating for us, and ensuring vendors hit deadlines so we stay on track! We're lucky to have him leading our project and are grateful for his work. - Paula Green

Sarah Persinger

FBS-IT

Shoutout to Sarah Persinger for her much appreciated assistance and hands-on expertise in the recent upgrade of the MUPD's public records report system. - James Bechtolt

Vickie Rude

Accounting

Vickie Rude, thanks so much for your hard work and your willingness to provide outstanding customer service to the departments we serve. Your hard work is recognized and appreciated! - Micki White

Megan Croswell

Grounds

Megan is a Horticulturist for the university. She does a great job for the Grounds department. Here is a planting Megan did at Farmer School of Business.

- Brandon Pitman

Joyce Looby

FBS-IT

Joyce has immersed herself in all things Banner-related that our FBS-IT Support team is responsible for. She's jumped in and taken a huge step forward in learning the overall processes for Banner and Buyway security, support, and assistance! Kudos to Joyce for a job well done.

- Sarah Persinger

Maple Express Team

Maplestreet Dining Commons

The team in Maple Express are really doing an awesome job. Once Grubhub started at Maple Express, this little area has been rockin! Keep up the great work Team Express - Amy Allen

FSB planting by Megan Croswell

George Salem

FBS-IT

George has taken on knowledge and support of a number of new systems outside of the Point of Sale systems he was formerly responsible for. He's an invaluable member of our FBS-IT Support team and keeps us on our toes with his helpful and generous personality (and puns!) - Sarah

Persinger

Shout Out!!!

Chris Bryant Payroll

Chris started at Miami in December of 2011 as a Food Service Supervisor within Miami Dining and recently made a career change, joining the Payroll team as a Sr Personnel Technician in August 2022. Chris shared with us that he has always liked working with numbers, and enjoys his new position so much that he is happy to come to work.

We have trained several new employees on processing payroll, and Chris Bryant was by far one of the easiest and quickest learners to catch on. In just six months, he has learned how to process both classified and student payrolls and is still eager to learn new tasks. He is super friendly, has a great personality and is very easy to work with. He has been a terrific addition to the payroll team.

We recently nominated him for a P.R.I.D.E. Award — great job, Chris! - The Payroll Team

Chef Ed

Maplestreet Dining Commons

We are thrilled to announce that Chef Ed of Maplestreet Commons has emerged as the champion of the highly anticipated Chili Cook Off! After a fierce competition against the other commons chefs, Chef Ed's outstanding chili recipe earned him a unique wrestling championship belt!

- Christian Wallace

Withrow Starbucks Team

Withrow Starbucks

Congrats to the Withrow Starbucks team for being the Customer Service Champions three months in a row! Stop by and experience their award-winning service for yourself. Well done, Withrow team!

- Christian Wallace

Withrow Starbucks Team

Sgt. Roberts and Det. Sgt. Tobergte attended the Ohio Women's Law Enforcement Symposium in Columbus. Hosted by the Ohio Office of Law Enforcement Recruitment, the goal was to share resources and best practices for agencies to develop comprehensive strategies to recruit and retain female officers.

Currently, women make up only 12% of sworn officers in the U.S. Ohio became the first state to launch a 30x30 Initiative. Setting the goal to have 30% of sworn officers be women by 2030.

Learn more at 30x30initiative.org

CORNERSTONE SUBMISSION FORM, IMPORTANT DATES TO REMEMBER

>> Airtable Submission Form

Use this link to submit your stories, ideas, and shoutouts to share.

>> Next Cornerstone: July 17

Content for the summer edition is due by June 16. We will send reminders before this date, but please feel free to send along information through the form at any time.

Miami PUZZLE

OHIO WOMEN’S LAW ENFORCEMENT SYMPOSIUM