Cornerstone - Volume 1 | January 2020

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Cornerstone C AM PUS

S ERVI CE S

N E WSLE T T E R

Martin Commons gets some spirit // M A RK E T I N G UP DAT E

If you haven’t been to Martin Commons recently, you might be in for a surprise. A frequent stop for many student athletes, Martin Commons was in need of a makeover that reflects the competitive spirit our athletes bring to Miami University. This was the perfect project for Andrew Rogers, a Communications Design major ‘20 and Lead Student Designer for Campus Services Marketing. Andrew utilized his talents to design the “Fight Song” artwork and also participate in the installation. This was a unique opportunity for a designer to see the project through from creation to implementation. Andrew says, “I am proud to have contributed to the spirit of Miami by visualizing the University’s fight song. The project was fun and collaborative while helping me build my skills as a designer. It was cool to also be included in the installation of the wall vinyl in Martin Dining hall. Rarely do designers get to see their work fully printed in such a fast paced work environment, and it was a pleasure helping put it up.” Andrew has been a Lead Student Graphic Designer for Campus Services for six months. His artwork has been displayed throughout Miami University. It would be nearly impossible to spend time on campus during the past six months and not have viewed his work. Andrew’s artwork and the other items you currently see in Martin are just the beginning. Be on the lookout for jerseys, equipment, and other sports memorabilia to make their way into Martin.

Welcome to Cornerstone - your monthly resource for everything Campus Services. It is our goal to ensure an open line of communication throughout Miami University Campus Services. This newsletter serves as a tool to inform as well as receive feedback from every employee in our department. Our staff is committed to providing the highest level of customer service and this is an opportunity to share those achievements. I look forward to your suggestions and participation in future versions of this newsletter. With Love & Honor,

Geno Svec Executive Director of Campus Services Chief Hospitality Officer


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| C A M PUS S E RV I C E S N EWS L ET T E R

Welcome to the CS Team! Brooke Ann Dorrmann - Building and Grounds Asst. Danielle Maddle - Food Service Supervisor Ryan Taeuber - Assistant Director of Creative Asia Nitia Wilson - Food Service Assistant

Arrington Stephens - Food Service Operations Coord. Alexandra Marie Wolfe - Food Service Supervisor Gabriella Bartos - Food Service Assistant

Highlight: The Marcum Hotel Website

Cynthia Mercado Hoblitzell - Customer Services Asst. Eric Donovan Peacock - Cook Marjorie L Bowers - Food Service Assistant Rachel Diane West - Building and Grounds Assistant Bennett Matthew Allen - Food Service Operations Coord. Olena Engelhard - Food Service Assistant Jessica Lynn Farthing - Building and Grounds Asst. Stephanie Ann Burnside - Administrative Assistant Raymond Allyn James - Food Service Assistant Benjamin Otto Schlake - Food Service Assistant

Campus Services Mobile Website

Fresh New Looks // MA R K ETI NG UPDATE Website Updates

Highlight: The Marcum Hotel Website

Christopher L. Clayton - Building and Grounds Asst.

The Campus Services main page serves as a launching point to the other departments and partners of Campus Services. You will find each area has developed its own look, but is cohesive with the rest of Miami University.

We aren’t done yet. Ongoing improvements to these websites will continue to be made. Some you may notice, others you may not. A dramatic redesign of the recreation site is currently in progress and many new features will be added to various other departments. Check back frequently!

Sherry A. Bedford - Food Service Assistant

Calendar

Lets get Social

Jeff M Clark - Building and Grounds Assistant Joanna Marlene Kellogg - Asst. Director of Finance Shanon Renee Arent - Building and Grounds Asst. Carmen Elaine Gyebi - Food Service Assistant Dionne Marie Hawkins - Food Service Assistant April Lane Turner - Food Service Supervisor Alicia J. Rizzo - Conference & Event Planner

Benjamin Kessler Beitzel - Food Service Supervisor Mary L. Kingrey - Building and Grounds Assistant Phyllis J. Himes - Food Service Assistant

You may have noticed a new look on several Campus Services websites. The Campus Services Marketing team has been hard at work revising each department website to align with the new Miami University template. When redesigning these sites, analytical data was the key factor in deciding what content would be placed on the site, and where it will live.

Ideally, we will highlight 5-10 events for the upcoming month. We are building a widget on the campus services website that will include all events for the month. The plan is to have a “View All Events” link to this section of the website.

Lisa A Moss - Food Service Supervisor Deborah A. Payne - Food Service Assistant Amy M. McIntosh - Chef Kimberly K Patterson - Cook

Connect With Us! MiamiOH.edu/Campus-Services

One of the more dramatic transformations is The Marcum Hotel Website. The website now reflects The Marcum brand and guides the user to the end goal of booking a room. Updated photos and room information have been added, and a new and improved booking website has been implemented.

All of the social media accounts are active daily and feature a wide range of content. You can find a listing of all Campus Services Social Media and Blog accounts on the updated Campus Services website. It is a great place to see all of your hard work in action. We encourage you to follow, like and share the content.


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MIAMIOH.EDU/CAMPUS-SERVICES

New LTO (limited time offers) Menu Options // FO O D & BE VE RAG E U P DAT E Armstrong Student Center a la carte locations continue to create fun, new specials every two weeks within each concept. You may have seen new advertisements around campus for the limited time offers such as Toasted Roll Milkshakes, Meatlover's Burger, and Chicken Parmesan Pizza. Campus Services Marketing works with the Food and Beverage department to photograph each of the limited time offer items and create video ads to help spread the word about these short-term culinary treats. Look for more exciting LTO's coming in Spring semester!

Dining Hall Hacks

// FO O D & BEV ERAGE UPDATE With so much available in each dining commons, it can be overwhelming to take advantage of all your options. Registered Dietitian, Joanna Saba, is here to help. Joanna strives to provide fun #dininghallhacks that incorporate foods from several stations to create unique culinary dishes. Although as a Dietitian, Joanna encourages healthy hacks, she also believes that all foods fit so no matter your dietary goals, you can create delicious options in any dining commons location. One of the most popular hacks is a DIY Grain Bowl at Western Dining Commons that consists of quinoa from Allergen Station, Squash from International, and Garbanzo Beans with Tzatziki Sauce from the Salad Bar. Check out Miami Dining’s Instagram account for more delicious Dining Hall Hacks!

Grilled Mac and Cheese Chili Sandwich

Lips, Lids and Lashes

New Year, New You.

// R E TA I L UPDAT E

On January 16 the Campus Store will be focusing on Lids, Lips and Lashes with our cosmetic guru Micah and our new line Grande Cosmetics. Grande Cosmetics focuses on lash and brow growth and health as well as lip color which also plumps. Faculty and Staff can apply their 20% discount at this event. Location: 1809 in Shriver Center • 11am–4pm

// REC CENTER UPDATE

Did you know?

C A M P U S S E RV I C E S F U N FAC TS F R O M FA L L S E M E ST E R

208,669 We served 208,669 pounds of chicken. That’s about the same weight as the space shuttle with an external tank.

28,916 We served 28,916 scoops of ice cream. That could fill 45 bath tubs.

31,957 We served 31957 pounds of lettuce, which is 9 times heavier than the average car.

It is a new year and the Miami Recreational Sports Center is here to help you be a Better You! We are offering the following promotions and discounts to help you start your year off right: JAN UARY 2- 9 • FREE Access to the Facility • Daily Pass Bundle Sale - 5 passes for $20 • 20% Off on 10 or 20 Personal Training Sessions • 20% Off an Annual Group Fitness Membership

Free access to the facility is available to individuals and small groups. All large group or facility rentals must still complete a facility reservation.


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New One Stop Shop for Events // EV E N T S E RVI C E S U P DAT E

During the process of examining the structure of Campus Services there was an opportunity to realign certain complementary departments. Miami's new Event Services department now includes Conference and Event Services, Miami Catering, Concessions, and The Marcum Hotel and Conference Center. With all these areas focused on event driven business this new structure is a welcome and efficient adjustment. Leading the transition is Bryan Gutridge, the new Senior Director of Event Services. Bryan brings expertise in higher-ed catering/event management that will help to continue growth in each of these areas. Miami's Event Services department is your one stop shop for all your event needs. From a simple room booking or small coffee delivery all the way to a wedding weekend or a multiple day conference with registration and break out rooms they are your campus experts.

save the date Upcoming News and Events JAN

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International Education Week

// F OOD & BEV ERAG E UPDATE Miami Food and Beverage partnered with the Global Initiatives office this fall for a student-driven Global Lunch Series as part of International Education Week. Students provided many unique and authentic recipes from 5 countries: China, South Korea, Vietnam, India, and Brazil. The food and beverage team sourced new products, recreated several new recipes, and pulled off quiet the culinary feat over at Western Dining Commons. Global Initiatives couldn't have been happier with the dishes and said it was the highlight of the International Education week celebration.

If it matters to you, it matters to us. Description of feedback

Have more to share? MiamiOH.edu/Campus-Services/Feedback

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Miami University Football vs Louisiana 7:30pm | Mobile, AL / TV - ESPN

Support the RedHawks has they take on the UL-Lafayette Ragin' Cajuns in the 2020 LendingTree Bowl. This will be the third meeting between the two programs; the RedHawks have won both of the previous meetings.

Cincinnati Bridal Showcase 1/11 - 1/12 | 11:00am to 4:00pm

Brides-to-be, get ready for the ultimate bridal experience with Cincinnati Wedding Showcase at the Sharonville Convention Center.

Lean Fair

8:30am to 4:45pm | Armstrong, Rm. 3056

This year’s LEAN Fair, “Connecting the Dots”, will feature two sessions - a morning session from 8:30 am-11:45am and a repeat afternoon session from 1 pm-4:15 pm.

FIT Free Week

Starting 1/26 | Miami Univ. Recreation Center Come find your FIT! The Miami University Recreation Fitness Department is opening up all Group Fitness and Chestnut Functional Fitness Classes to you. Group and Chestnut Functional Fitness classes are free! No registration required, just show up and join in.

For a complete listing of Campus Services events please visit: MiamiOH.edu/Campus-Services/CS-Calendar

Benefits and Wellness // MI A MI UPDATE

The transition from UMR to Anthem was completed at the end of 2019. Employee should have received new cards in December. Please note – every covered member will receive an individual ID card. If there are several family members, the ID cards may arrive in several envelopes. Beginning, January 1, 2020, members can register with their member ID at www.Anthem.com. Your pharmacy benefits! Anthem will also administer Miami’s pharmacy benefits. As in the past, asthma and diabetic medication are covered at 100% in both the PPO and HDHP plans. New this year, the expanded preventive list includes medications for other conditions (heart health, high cholesterol, high blood pressure, and osteoporosis). Need help? Contact the Anthem Help Guides at 1-833-995-1483. This team is dedicated to Miami University and they will help members find health-related resources and navigate claims.

Please mail your feedback card via campus mail to: Kathy Crowley - Demske Culinary Support Center

Additional information concerning Miami benefits can be found at: MiamiOH.edu/Human-Resources


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