PEOPLE S E P T E M B E R 2 0 2 2 UPDATE
Fran As always, your dedicated People Team are always on hand to help with any queries, we are:
Maxine Head of People
Welcome to our last edition of the People Update before we head into our most important and exciting time of the year; Q4!
Another huge thank you from me for all your hard work and dedication to Cult which is really shining through in the progress we are making every day and I’m eager to see what more we can deliver in Q4.
Iram Talent Partner
Marta PT People Team Support
Best wishes
Emma People Coordinator
SEPTEMBER 2022
I am pleased to be able to say that we have welcomed several new starters to Cult Beauty this month, all of whom have settled in incredibly well and already feel like part of the furniture, with Iram still feverishly recruiting across all the departments we are set to welcome even more beauty obsessives to the family very soon.
To say I can’t believe it is already September would be an understatement but nevertheless I can’t wait to get stuck into the excitement and slight chaos that our final quarter of the year brings It’s a busy time for all and we have some incredible projects going on across Cult Beauty but I know that everyone is working together to help each other stay motivated and keep focussed on achieving our goals throughout the next few months and I can’t thank you all enough for your ongoing commitment and passion for Cult
It’s been a period of big changes in the past few weeks but I am really happy to welcome Lucy as our new CEO of THG Beauty bringing a wealth of experience and a new perspective to help us keep evolving and bettering ourselves and the Cult brand, Lucy will be visiting the London office on 28th September to meet everyone in person and I am excited to welcome her into the Cult family We’re also very lucky to have Lisa onboard as our new People Director across THG Beauty Lisa is incredibly passionate about creating a productive and rewarding work environment and has already been working closely with myself, Maxine and the rest of the People team to discuss how we make sure everyone gets the most out of their Cult Beauty experience Lisa will also be visiting on 28th September so please do say hi!
I am also pleased to announce that we will be hosting the latest edition of our CULTure Day (this one will be a CULTure afternoon given everyone’s busy schedules) from 1pm on Thursday 29th September, invite and more details will be coming out very soon but I really wanted to get everyone together ahead of the start of Q4 to reflect on the successes we have had so far this year and even more of what is to come over the next few months!
NEW STARTERS
Jodi Taylor 3 years Kimberley Nguyen 4 years Lucy Dellamuro 3 years Rose Davies 1 year
Congratulations to our colleagues who celebrated their 'Cultiveraries' in August:
Alessandra Massimi Holly Broome
Alana Clapson
Tim Schyns 2 years
Ellen Chng 2 years Georgia Berry 3 years Gisela Olsen 1 year Janine Mckenzie Bishop 3 years
Sophia Ghwedar Buyer
Polly Yeung Assistant Buyer
Yasmin Ansaar Junior Buyer
We welcomed 3 new members of the buying team, say hello to:
TEAM NEWS
And, said goodbye to some people who left us We wish them all the best!
LEAVERS
Jesca Herbert Laura Rubino Bennett Sandy Pinto
CULTIVERSARIES
Polly: My friends had decided to be complimentary for once, I would not have chosen these for myself! Passionate, resilient, trustworthy.
Polly: How it feels like I’m part of an amazing beauty community from day one ��
Now that you have been in your new role for a few weeks, can you tell us what favourite thing about Cult Beauty is?
Polly: I’m excited to explore the full ranges of Saie, Tower 28 and Glow Recipe!
Yasmin: About Face liquid matte eyeshadows (once they’re back in stock.)
What Cult product are you most excited to try soon?
Polly
Yasmin: The people! Everyone’s been so welcoming!
In August we welcomed some new people to the Buying Team! To find out a little more about our new colleagues, we asked them our usual questions
Yasmin
SPOTLIGHT ON...
Yasmin: Caring, funny and easy going.
3 words your best friend would use to describe you and why?
SHOUT OUT TO...
Tripti
ForworkingtirelesslytobringHaulof Fametolifewithbrandnew functionalityandalotoflearningin theprocess theyvekeptthewhole teamontrackandprogressing towardsourgoal,alwayswithasmile ontheirfacesandnevergivingup HaulofFamewouldntbeaboutto happenwithoutthem
Julia's has hauled us over the line to be launch ready for Haul of Fame 2022! Her attention to detail and ability to manage a myriad of stake holders has been faultless and ALWAYS with a cheeky smile on her Aussie face All the while managing her day job in the ever busy Comms Team Thank you Julia, without you we'd be spinning but not winning
Charlotte is such an asset to the B&M team she's super helpful and organised! If you need help with anything brand related she's always on it so quickly and is such a huge support She's super hard working and Buying is so lucky to have her!
Anelegantwordsmithwho Consistentlygoesaboveandbeyond, atrueassettoCult
Juliaisthedreamteammember alwayshelpingothersouttogetthe jobdone Wealllovehavingher aroundtheofficeandseeingheron Zoomassheisabeaminglightof positivity Afriendlyfaceinamongst allthechaos!
LeanneCannon
Leannehasbeenanabsolutedelight tocollaboratewith sheisresponsive clearandgivesgreatdirection Not onlythatbutsheisfullofadviceand wisdomwhichsheisalwayshappyto share Atrulysupportivecolleague whohasbeenabreathoffreshairto workwith
Wanted to highlight what a brilliant job Tripti is doing at the moment
Leannedeservesabigshoutout she haskeptherheadduringachallenging fewmonthsastheBuyingteamhas seenanumberofdepartures Shehas supportedherteam Merchandthe widerteams,welcomednewstarters andfocusedonkeepingallthe prioritiesgoingduringchallenging times Andshe'llalwayshaveaback upjobasaQVCpresenter goingby therecentBuyingshowcases
JuliaColeman
Arrangingbrillianttrainingsessions withbrands Sofiahasbeenworking reallyhardexecutinginpersontraining eventsanddealingwiththebrands everchangingneeds!LastweekSofia hosted3differenteventsintheoffice allwhilstkeepingaprofessionalsmile on,whenthebrandskeptwanting morefromher(includingunloading theircar!)
LeanneCannon
Phoebe
Workload is heavy and she is managing to keep all the new product and brand set ups going, respond to last minute changes and challenges and keeps on going when things are not always running smoothly!
Leanneissuchapleasuretowork with Herpassionforfindingthebest brandsissoinspiringandthewayshe talksaboutproductmakesmewantto buyeverything!Sheisadelightto workwithandalwayshappytohelp withanything!
CharlottePearce
Julia Coleman
GeorgiaBerry&JuliaColeman
Her attention to detail and ability to manage a myriad of stake holders has been faultless and ALWAYS with a cheeky smile on her Aussie face All the while managing her day job in the ever busy Comms Team Thank you Julia, without you we'd be spinning but not winning
SofiaKasapi
BethanRobinson
LeanneCannon
Alex ItshardtobelievethatAlexonly joinedtheteamamatterofweeks ago she'ssettledinsofastandis alreadypartoftheCultfamily Shes learntincrediblyquicklyandhasbeen asourceofsupporttoboththebuying andmerchteamsandiknowshellbe anincrediblememberoftheteam throughoutQ4
JuliaColeman
Julia's has hauled us over the line to be launch ready for Haul of Fame 2022!
Wanted to highlight what a brilliant job Phoebe is doing She is currently doing the job of two and staying calm and positive throughout There are challenges as we know, but she is relentlessly working to get all our new products launched onsite as we build into Q4, answering queries and a actioning a large amount of price changes Really appreciate all she is doing !
ChloeLawrence
KimiNguyen
She's really pulled together a great Christmas Campaign shoot and has worked so hard to make sure everyone involved feels as comfortable as possible from the onset and throughout A real support system! Beyond a superstar and So helpful, creative and supportive A true wordsmith that works with style and grace Jade For picking up extra responsibilities, handling sign off like a champion and always with a good attitude!
Leah is always helpful and no matter how busy she is, will help a colleague out! Whether helping collect parcels or just giving words of encouragement A real super star
GeorgiaBerry
Another month and more reasons to celebrate the superstar that is Georgia Berry While seamlessly managing all thing BAU, and Advent Calendar she has lead the Haul of Fame process with grace and style and a true asset to the business
ChloeMcCann
Supportive to her team, Chloe lends a hand to any task and says yes to helping whenever she possibly can Chloe, thank you, we appreciate everything you do!
DesignTeam
KimiNguyen
HannahMatheson
Another month, another complex email calendar managed by CRM extraordinaire Chloe! Like a swan, most people see Chloe elegantly calm, behind the scenes she's checking every email for detail, accuracy and maximum revenue potential!
Consistently making great content and being a great person around the office!
so grateful to work with someone like Hannah, no task too big, no question too annoying and always an utter joy to collaborate with
Beyond a superstar and So helpful, creative and supportive A true wordsmith that works with style and grace
Thank you for all your hard work these past months I deeply appreciate every member of this team for showing relentless effort and dedication Keep up the great work!
Kimi has been truly OUTSTANDING with the coordination of the Christmas campaign Kimi has thrown herself into every aspect of the campaign, including being a model herself! Kimi always has a positive attitude and shines bright in the office
LeahStewart
INTRODUCING... LINKEDIN LEARNING
Step 3 Click on 'Sounds Good'
Step 1 - Go to OKTA and click on the LinkedIn Learning Icon
Step 2 Log into your LinkedIn profile & Confirm your identity
Since it's launch, the last 12 months have seen the business change and evolve, and we've come to the conclusion that whilst the platform was fit for purpose at the point of introduction, it required a lot of configuration on the back end to enable you to see the platform as it was, which proved time consuming for the People Team Being part of the wider group now means we're able to leverage internal training software, already configured, freeing up the teams time to spend more time with you to get the most out it.
Here is a quick Step by Step to set up your LinkedIn Learning Profile:
We introduced Learn Amp early 2021 to provide a platform to empower our people to take ownership of their learning and development, along with completing some business critical security awareness and GDPR training.
With that said, we’re delighted to be able to share that we’ll be joining the LinkedIn Learning platform and giving everyone access to take control of their own learning with our support
Step 6 - You are all done, get ready to learn!
Once our peak trading period is over, we'll be working with line managers and you, to curate the best content to support your learning and development. For the time being, please feel free to dive into any content you like, and if you need help navigating the platform, please don't hesitate to reach out to Marta!
Step 5 Select a weekly learning goal (this can be changed at any time)
Step 4 Select the topics you are most interested in
RECRUITMENT
CUSTOMER EXPERIENCE
SEO Manager
BUYING
Paid Social Media Executive
Senior Buyer
Social Media Executive Content Manager
Senior eCommerce Executive
ECOMMERCE
Cult Concierge
Mid Weight Designer SEO Copywriter
Once you've had a chat with your line manager, please send a covering letter, explaining why you're applying and why you think you'd be a great fit, along with an up to date copy of your CV to Iram Yasin, Talent Partner over email; iram.yasin@cultbeauty.co.uk
Loyalty Executive
Senior Photographer
If you're ready to make your next move, you can see all our current opportunities below. Have a read of the job description and discuss it with your line manager to ensure you're set up to succeed in your application and supported as much as possible.
PERFORMANCE MARKETING
Senior CRM Executive App Executive
Our Talent Partner Iram, is still recruiting for some fabulous roles! As always, we are committed to fostering a nurturing culture and encourage internal progression.
Senior Affiliates and Partnerships Manager
MERCHANDISING
Online Merchandising Assistant
Do you know someone who would be perfect for one of these roles? A friend, who would love to join the Cult and is ready to take on a new exciting opportunity? If you do, we want to know! Get in touch with Iram to discuss next steps
MARKETING
Paid Social Media Manager
Head of Brand Marketing Brand Marketing Manager
Room: Classroom Time: 11 am to 12 pm
Celebrating the launch of their newest SKU, Ceramighty Eye Balm, the office will turn purple for the day Adorning the space with wall, floor and window stickers, a custom made to measure lilac sofa, a smoothie bar AND photo booth, all teams will have the chance to become fully immersed in the brand. Stands will be dotted around the office all day manned by Drunk Elephant staff to teach anyone unable to attend the initial training session all about the brand's philosophy and newness exclusively launching with Cult for Q4. Gifting and sample stations will also be set up.
11th Floor All Day
Drunk Elephant Take Over
BRAND EDUCATION
A brand new launch for CB, Herlum will be training on their founding story and back and body SKUs as well as offering mini massages for the whole team throughout the day
Our Education Executive, Sofia Kasapi, wanted to share the September training calendar, check out what's on this month and be sure to RSVP to the invite!
Christmas SKUs training. Christmas comes early at CB HQ, with By Terry giving us a sneak peak of all their festive products!
By Terry
Herlum Training and Massages
Room: Classroom Time: 11 am to 12 pm
RSVP here
WEWORK STUDIO CLASSES (WITH GYMBOX)
Checkout the calendar and book here
To find out more about the WeWork Wellness offering, please click here
WEWORK PERKS!
Welcome to your live workout classes hosted by Gymbox in our dedicated WeWork fitness studios!
DIY Facial Masterclass with OSKIA September 27th WeWork Office Location details will be confirmed by WeWork
We’re launching our Haul of Fame activation on site and hoping to bring the Big Cult Quiz back to life again (watch this space!)
Coordinating our best ever Black Friday/Cyber campaign and delivering our strongest Q4 numbers yet
Our Advent Daily Countdown is coming back and better than ever before!
Highlights:
Working across the teams to bring our wonderful Christmas campaign to life!
We’re also on track to re vamping 50 brand pages to a new, SEO and user friendly layout which will support our organic rebuild strategy, e.g.: Charlotte Tilbury brand page here.
We’re working closely with comms and design to revamp our homepage in the next few weeks to differentiate from the rest of the group and incorporate more of the Cult Beauty tone of voice/ showcase more of our beautiful in house imagery, whilst improving core homepage KPIs
Celebrating our strongest month from a sales perspective YTD in August, thanks to all the hard work from every team in the business
We asked Giorgia Pepe, Ecommerce Manager, to give us a little re cap of what has happened in the world of E commerce these past few months and a sneak peak of what's in store in Q4!
Working across multiple teams to create best in class landing pages on site, including our birthday campaign landing page, skin care campaign landing page, sun & tan landing page, Advent Calendar landing page, new & trending franchise.
Launching our highest ever worth Goody Bag across the site, with our most successful Goody Bag landing page since re platforming.
Enhanced, tailored brand pages to support key brand launches (such as FOB here: https://www cultbeauty co uk/brands/function of beauty list)
DEPARTMENT SPOTLIGHT: E-COMMERCE
What’s coming in Q4:
Tech enhancements including: styling enhancements across key widgets across site, improved trade functionality such as app exclusive codes and automation of site PAPs, improved functionality for our add to wishlist/waitlist journey and a sticky add to bag CTA
Please always reach out to us if you have any ideas on what you would like to see from us, we are always here to listen and take your feedback on board.
In addition to the divisional engagement survey sent out by Lisa, you'll have seen the email that went out earlier this week from Viki Tahmasebi and Best Companies, a survey the company takes part in each year
A huge thank you to those who have taken the time to complete our most recent engagement survey With over 250 responses, we are confident this will give us an initial insight into areas most important to you As a next step, we will review all feedback, identifying all key themes, with the aim of creating a clear action plan that supports us in creating an environment that encourages you to thrive, and where you feel proud to be a part of We will be looking to present our commitments to you in the coming weeks watch this space
We are genuinely really looking forward to working closely with you all and continuing to drive positive change and improvements across THG Beauty with the ultimate goal of becoming a number 1 employer of choice.
Many thanks, Lisa
A MESSAGE FROM LISA MARSHALL PEOPLE DIRECTOR, THG BEAUTY
With a key focus on increasing communication and using our new THG Beauty DL, which captures all beauty employees, globally, we wanted to share with you some topline updates, tips for general people housekeeping and useful links/forms, giving you quick access to resources to support you and your teams one for you to save!
As Viki's note explains, your feedback is vital to helping identify where we do well as a company, and where there may be areas for improvement
And lastly a little note from me!
As always, any questions, please don't hesitate to get in touch!
Best wishes Maxine
With all company surveys of this kind, it's strictly confidential and reports are based on the average responses collected from groups of employees, ensuring absolute individual anonymity There is further information below on how Best Companies handles your data and ensures anonymity.
You should have received an email this morning from "Best Companies b Heard Survey", where you can find the link to take part and submit your responses
You've got 14 days to complete the survey, and it shouldn't take more 15 minutes to complete.