PEOPLE A U G U S T 2 0 2 2 UPDATE
Best wishes Maxine Maxine Head of People Iram Talent Partner Emma People Coordinator Marta PT People Team Support 2022
Welcome to your newly re vamped and fully loaded monthly People Update!
AUGUST
This month's People Update is a bumper addition. We've packed it with lot's of information that we hope you'll find helpful and informative. From sending our congratulations to those newly promoted, shouting out to those superstars that we couldn't work without and sharing lots of other information, we hope you enjoy this issue! Reflecting on July, it was a busy month, packing up our bits, trying not to melt in the extreme heat, navigating endless tube strikes and most of all, celebrating Pride Month we some wonderful activities, hosted and arranged by our brilliant CULTure Collective. The party was a resounding success and we can't wait for the final Pride Newsletter edition later in the month, where I'm sure we'll see some great pictures from the party! The beginning of August saw us moving into a beautiful new office, and it wouldn't have been possible without Rose. Rose has worked tiereslly over the last few weeks, coordinating with our Landlords, the Property and Facilities teams, internal support at WeWork and all of you to ensure our transition went as smoothly as possible, and I'm sure you'd agree, she's done a phenomenal job! So much work goes on behind the scenes with office moves, and for everything you do see, there's about twice as much if not more, that you don't see, all of which has made this move a success Rose has gone above and beyond to make this move happen, so please, once again, join me in extending a huge thank you to Rose for all her hard work! Rose will be on hand over the coming weeks to iron out any kinks, and just generally being great at supporting us with all things office! We Want You! We're always on the look out for new ideas, so as always, if there is anything you want to share, or any ideas you have, just let us know! Keep cool in this heat, and just give us a shout if you need anything!
Congratulations to our colleagues who were promoted into new roles last month! Chloe McCann CRM Manager Olivia Morris Social Media Assistant Georgia Berry Senior Marketing Communications Executive Julia Coleman Marketing Communications Executive Amy Roberts Sample Coordinator Peter Fodor Head of Merchandising NEW STARTERS And, said goodbye to some people who left us We wish them all the best! Alison Jones Aziz Baig Hayley Jones Henry Briant Maria Picornell Genato Shana Mangoo Stacey Brill CULTIVERSARIES Happy anniversary to these Cult Beauties! Chloe Lawrence 1 Year Ellen Chng 1 Year PROMOTIONS TEAM NEWS LEAVERS We welcomed some new people! Isobel Cowen Influencer Marketing Executive Jack Menhinick Influencer Marketing Assistant Clarissa Aryago CRM Analyst Sunny Chisholm Senior Brand Partnership Executive
Isobel: I'm super excited to try the Charlotte Tilbury beautiful skin foundation, have seen amazing reviews!
Sunny: Easy question! The people, the leadership and the perks! One thing I’ve noticed about the Cult Beauty team is that there’s a lot of trust trust in the brand, trust in one another working towards a shared goal, and trust in ourselves to do the best we can Jodi has been an amazing leader and has made me feel supported every step of the way while also giving me space to learn and tackle things on my own And can’t go past the products that brands so generously send us I think I am easily the favourite housemate right now, keeping our bathroom shelves fully stocked ��
We interviewed some of our new starters to get to know them a little better! Now that you have been in your new role for a few weeks, can you tell us what favourite thing about Cult Beauty is?
Jack: I asked my friend this and they described me as: Iconic, Unique, and Unforgettable I reckon this is because I am always unapologetically myself and don’t take myself to seriously (basically bit of a clown) Sunny: My best friend very sweetly says I’m Sunny by name and sunny by nature so I would say three words would be: sunny, loud and colourful
Jack: Very excited to try the Charlotte Tilbury Charlotte’s Magic Eye Rescue. I have heard lots of great things about this product. Plus, I am also turning 30 this year so the crows feet around my eyes have to go.
Jack: My favourite thing about Cult Beauty is how warm and inclusive everybody has been since I have started I get a real sense of encouraging creativity and allowing people to be their authentic self I am also Currently based in Manchester (Move to London in Feb) and have felt very much supported by everyone which has been greatly appreciated
Jack Isobel Clarissa Sunny
Clarissa: Overthinker, organised, empathetic I am an anxious being, I need to plan even the simplest of tasks, dislike mess and have been proven to be good at reading people’s emotions.
Clarissa: All Byredo fragrances!
Sunny: I want a snatched face (who doesn’t?) so very eagerly awaiting the new NuFace Mini+ (launching October).
SPOTLIGHT ON...
Isobel: I would guess it would be something along the lines of TikTok obsessed, doesn't stop talking and loves prosecco? I may have to go and ask them now as I'd love to find out... What Cult product are you most excited to try soon?
Clarissa: The people! Everyone has been so lovely and welcoming Isobel: The people! Everyone has been lovely and I've felt very welcomed by team, so thank you everyone! (The sample sale & summer party have definitely been added bonuses) 3 words your best friend would use to describe you and why?
JanineMcKenzie Bishop Janineisanabsolutegem!Idon'tthinkBuyingand Merchcouldsurvivewithouther Notonlyisshe ugglingtheAdventCalendar, twoGoodyBagsand merousEditboxes, sheissuchahugesupporttothe teamandtakestimeoutofherbusyscheduletohelp anyonewhoneedsit hSheissoorganisedandalways aseverythingundercontrol, andontopofallthisshe isavitalpartoftheCultureCollectiveanddedicatesher extratimetotheteam!Janineissuchakeymember, andherworkandsupportishugelyappreciated!
Brooke&Charlotte Both have an amazing, uplifting energy and never fail to make the team laugh They do an amazing job at managing edits and goodies alongside their own brands (which they have a lot of!) and always support the rest of the team Appreciate you both :)
GeorgiaBerry I mean Georgia is the definition of Superstar With all that she touches she does this with grace, calmness, efficiency and spark No task to big or deadline too tight she always goes above and beyond and definitely needs a massive shout out Without her we would be lost
ChloeLawrence Literal superstar, never a question, task or ad hoc request too big with beautiful copy to match A shining star within the team and an absolute joy to work with Brooke A great addition the our team Appreciate all of the hard work and dedication she has brought so far always a smile on her face! W done and sharing y appreciation
LeahStewart Our job would be 100x harder without She executes what is arguably one of the most important parts of of the social media function and does so with so much reactivity, perfectionism and receptiveness No last minute request is ever too late or feedback ever too big to action Even with the inconvenience of a studio move, she's maintained her output with no compromise on quality A true superstar!
LucyDellamuro Lucy has been SO supportive with answering every loyalty query that comes her way from customers she's quick to respond, thorough in her answers and always puts the customer first Her support has been so helpful whilst dealing with vacancies in the team, so it's really appreciated! Thanks Lucy!
JodyTaylor Jodi is an absolute star and a rock to many in the business She's extremely knowledgeable and passionate about Cult Beauty and her role leading the brand partnerships team Over the years, she's built incredibly strong relationships with each and every brand which has been so important over the last year Her welcoming, positive and infectious attitude makes her a pleasure to work with! Thank you for all you do for all of us x
SHOUT OUT TO...
BethanRobinson Alegendarywordsmith,atrueswanand wonderfulhumanthatneedsaconstantshout outforbeingaSUPERSTAR Whatwouldwedo withouther!
Alana Sadly Alana will leaving us in August She has been such a pivotal part of our team and has played a huge part in our success keeping so many processes moving and keeping a calm head under pressure Merch and Buying are going to miss her so much!
OliviaMorris Liv has had her eyes set on a career in social media for years you simply could not fault her enthusiasm and proactivity in achieving her goal However, she has proved so much more than passion since joining the team Not only is she creative and innovative, she thinks critically and trategically, asks all the right questions, and brings the best energy everyday Thank you for always giving 110%!
Catrin As a team now of just one Catrin is a true superstar and is always so positive and the best to be around LucyDellamuro Lucy is a great colleague and always puts 100% in whatever she does! She is always there to help if needed always goes above and beyond for colleagues and customers!
Tom Mills Webb will be evolving his remit from CEO, Beauty Brands to Chief Commercial Officer, THG Beauty. He will work with Lucy to ensure the Beauty Brands are fully optimised within the wider Beauty infrastructure to deliver greater growth whilst also driving improvements in Beauty profitability by evolving existing and new brand partnerships to take full value from the unique strategic proposition developed by THG Beauty and Ingenuity.
The first of which sees Lucy Gorman move into the position of CEO, THG Beauty. Lucy joined THG in 2013 as a Trading Assistant during a placement year for her degree. After completing her degree, Lucy returned to THG and quickly rose through the Group after successfully undertaking several different roles. These ranged from Trading Manager at Lookfantastic, to leading the acquisition of GLOSSYBOX, and becoming Managing Director, leading the integration and management of the brand. More recently, at the age of just 26, Lucy was promoted CEO of THG Nutrition, including Myprotein. Lucy had a clear remit to build the brand out from being a largely male focused UK gym brand, into a more premium and appealing lifestyle brand. Lucy’s commitment and focus on building strong teams and driving excellent results makes her a natural choice to take on her new role.
Lisa Marshall Lisa Marshall, People Director in our Nutrition division, will see her responsibility initially expand to oversee both Beauty and Nutrition.
Following a period of transition, she will take on the role of People Director, THG Beauty. This move is testament to her ability and the impact she has made since she joined us in 2016. Her experience will enable us to make a step change in our people offering across the division, which will include HR, Talent, and L&D.'
A message from Matt Moulding 'As THG continues to grow and evolve, we create more and more opportunities for our people; continuing to invest in developing and attracting the best talent across the globe. I’m truly passionate about seeing people being given a huge opportunity, watching them take it and make it into a success It is genuinely really rewarding to watch people develop at speed right in front of your eyes With this in mind, I would like to update you on the latest structural and management changes, including some promotions
BEAUTY DIVISION NEWS
Lucy Gorman
Get
RECRUITMENT
We're always on the look out for great talent, and are committed to fostering a culture where our people are nurtured and encouraged to progress internally. We've got some fabulous roles available at the moment! If you're interested in making your next move, you can see all our current opportunities below. We want to make sure that you're set up to succeed in your application and this is where your line manager comes in. Please ensure you speak to them ahead of applying, they'll likely know you better than anyone in the business, so are best placed to advise and support you in your application. Once you've had a chat with your line manager, and you're ready to submit your application, please send a covering letter, explaining why you're applying and why you think you'd be a great fit, along with an up to date copy of your CV to Iram Yasin, Talent Partner over email; iram.yasin@cultbeauty.co.uk BUYING Assistant Buyer Senior Buyer CUSTOMER EXPERIENCE Cult Concierge Loyalty Executive Senior CRM Executive App Executive MARKETING Paid Social Media Executive Social Media and Community Manager Social Media Executive Content Manager Head of Brand Marketing Brand Marketing Manager Senior Photographer Mid Weight Designer SEO Copywriter SEO Manager PERFORMANCE MARKETING Influencer Marketing Manager Senior Affiliates and Partnerships Manager PPC Executive MERCHANDISING Online Merchandising Assistant Assistant Merchandiser ECOMMERCE Senior eCommerce Executive
Do you know someone who would be perfect for one of these roles? A friend, who would love to join the Cult and is ready to take on a new exciting opportunity? If you do, we want to know! in touch with Iram to discuss next steps
We're delighted to welcome everyone to our new office space this week! It's been fab seeing so many people together enjoying the new office, making iced coffees (yes, we now have an ice machine!), taking in the stunning views and exploring the communal spaces did somebody say 'beer o'clock'! Next Tuesday, 16th August our collegues from Ingenuity, Language Connect and Arrow Films, have kindly organised a 'meet and greet' in the kitchen at 4 30pm They'll be food and drinks and it will be a great way to meet our new neighbours, and network Don't be shy, come and say hi! WE'VE MOVED!
1. 2. a. Security= 'EAP' b. EAP Method= 'PEAP' c. EAP Phase 2 authentication= 'Automatic or MSCHAPV2' d. Mac address type= 'Phone Mac' f. Domain= 'wenw.net' g. Identity= Enter your email address h. Password= Enter your Wi Fi password Anonymous Identity= Leave this blank 3. Select 'Connect' 4. Processed with any certificate authentication prompts Meeting Rooms
All the meeting rooms are bookable by doing the following: Open a new meeting invite. In the 'invite attendees' box, start typing 'WW MR' and then all the meeting ro appear. Each meeting room has a letter on it, select the WW MR letter of the room you want to book. Invite any other attendees you would like to include in the meeting. You invite will be accepted in the same way you get notified if a person accepts the meeting if the room is free so essentially, the same way we used to book in Islington.
We know we've overloaded you all with information ahead of the move! Hopefully the below will answer any further questions anyone has! What’s the arrangement for lockers? Lockers are not allocated to a specific person and should not be used to store things long term You're welcome to use the same locker each day, however, please ensure you're only using them as and when you need, to make space for others
How do I lock the lockers? Press on the 'C' button Add your chosen 4 digits then press on the key button Do the same to open your locker Do we need to lock away our chargers (& laptops) if we’re leaving them overnight?
Select the Wi Fi named 'WeWorkWifi' Adjust the following settings as needed for your Android device.
Booking
In all meeting rooms there are TV's that you can connect your screen to if you want to share something during a meeting To do this, all you need to do is follow the instructions on the screen to download the Solstice App, and then you'll be good to go!
Up to you, however it's fine to leave on the desks Do we need to lock away the USBC > HDMI Adapters? Please leave the USBC and HDMI cables attached the monitors so that computers are always in a position to be plugged into! How do I find my Wi-Fi password? Open your WeWork app and tap on the 'Account' icon. Select 'Building Guide' then 'Wi Fi'. Here you'll find a personalised password to connect to Wi Fi from your phone/laptop. I have an Android/Chromebook, how do I connect to Wi-Fi?
OFFICE INFO
WEWORK PERKS! Now that we're in this incredible new building, there are so many fantastic benefits that come with having an office here! We've outlined a few below, but do keep an eye out for the regular emails sent out by the community team, sharing information about their planned events Did you know that WeWork has its own Cinema club and screening room? Click here to book your seat! Under WeWork's Wellness program, you can find some exciting offers like 25% off Gymbox Membership (closest branch just 20 mins walk from our new office), WeWork studio classes and Gymbox studio classes, click here to find out more! (Please note that classes are currently paused during August but will resume in September!) And finally, you can access On Demand Meditation and Breathwork videos by clicking here (scroll to the bottom of the page).
VITALITY NEWS! ENHANCED HEALTH COVER
In 2020, Cult Beauty introduced Vitality Health Care Insurance for all its employees and many of you have been using the benefit ever since you joined. We're committed to continuing to ensure, we provide a healthy working environment, and more so now than ever since the Covid 19 pandemic has not only highlighted but also in some ways exascebated not only peoples physical health but equally their mental health The news that Vitality have recently made some changes to their health plans means that you will now be covered for enhanced mental health treatment When you joined Vitality, certain conditions may have been excluded from your plan like pre existing mental health conditions With the changes Vitality are bringing in, you can now seek CBT or counselling for any mental health problem through their Talking Therapies network Additionally, they have also introduced enhancements to cancer and physio support If you've opted into Vitality, you shouldhave received an email, outlinng all the changes to the plan To read more about the enhanced cover, click here. For instructions on how to access your cover on Care Hub, watch this short video here
MENTAL HEALTH UK PARTNERSHIP
Focusing on our processes As an agile business, we regularly need to review and refine processes so we’re able to react to micro and macro trends We’ll be looking at some key processes over the coming months to ensure we’re best placed to work with agility cutting out any time consuming steps that can cause bottle necks. We hope that these commitments and support will make a tangible and positive impact on your Cult Beauty working experience Work is a big part of all our lives, and we want to make it as rewarding and positive as we’re able We look forward to sharing more in the coming weeks!
Best wishes, Alicia Head of Sustainability & Social Causes
Following on from our announcement on CULTure Day, we’re delighted to announce that our two year partnership with Mental Health UK is now ready to kick off!
As part of our alliance, we are supporting four communities close to our hearts: our internal team (that's you!) the LGBTQIA+, black and person of colour communities and those experiencing reproductive lifecycle challenges. We all know that life is not always smooth sailing There can be numerous challenges and obstacles that need to be overcome at any one time Ranging from health, personal relationships, money and work to name just a few. Each person’s way of coping and maintaining balance differ. We each have different 'pressure points' and respond in a unique way to each of them There is no 'one size fits all' Which is why we want to take steps to help empower you to take care of your mental wellbeing, by providing practical tools and resources that can be found in the Cult Beauty teams channel to help you to be your best self, in life and at work. The last year has seen many changes to the way in which we operate as a business We’ve done a great job under very tight deadlines in migrating our platform, transitioning ways of working to align at group level, and much more However, it’s clear that there is still a bit of a way to go With your feedback, we’ve identified three key areas we're committed to improving: People Finding the right people for the right roles, who will add value and strengthen our teams is integral to our ongoing commitment to supporting you all and helping the business grow and succeed. Assessing our work We’re committing to continue to review any duplication of work and focus on the tasks that will have the most impact and turn the dial particularly ahead of Q4 We want to support everyone in feeling they’re able to thrive in their roles.
