PROMO
Caring through Covid Living through a pandemic has reminded us that the benefit of human contact shouldn’t be underestimated
W
e at Home Instead know that the bond between our clients and CAREGivers is special, but we could never have anticipated just how dedicated our CAREGivers have become to supporting our clients through lockdown and beyond. We wanted to highlight just a couple.
happiness to Vera and they are now regularly with each other again. Thank you, Dianne for your creative communication skills.
Raising spirits and funds for charity We couldn’t be with our clients for Macmillan’s Coffee Morning this year, so we provided CAREGivers with ‘coffee-morningsin-a-box’ instead. Nearly a hundred impromptu coffee mornings in client’s homes were hosted across Wimbledon and Kingston, lifting moods, and helping raise money for a great cause.
Overcoming feelings of anxiety Many clients chose to selfisolate during the initial lockdown. Carly was asked to go back to one such client after nearly three months of no contact. Carly’s client, Joan, suffers with anxiety and Carly was nervous too. With lots of gentle encouragement Carly was allowed in and they both started to relax, calmed by the precautions Carly had taken. The client’s daughter hadn’t been allowed to visit since March and anyone else who had tried, including her two sons, couldn’t get over the threshold and were only allowed to talk to her through the window. Carly’s professionalism and understanding gave Joan the confidence to let her in. Thank you, Carly.
Creative and cultural calls Dianne and Vera are both music lovers, it is part of the reason they have bonded so well as client and CAREGiver. As a musician, Dianne can bring real joy to Vera with her visits but when the lockdown interrupted their time together Dianne arranged video calls with Vera so that they could continue their musical sessions online. The sessions brought so much
Moments like these have helped return some normality in times that are anything but. We are always looking for new and innovative ways to deliver the right support at the right time. Reflecting on the last few months is a chance to feel truly proud of this outstanding team. n If you would like to chat with one of our Care Managers about any aspect of care at home, please call 020 8942 4137 and Nancy or Tina will be happy to discuss how we can help.
read more at darlingmagazine.co.uk winter 20/21 33
