Delaware Business Magazine - September/October 2024

ANNUAL DINNER 188TH

Message from the President

Michael J. Quaranta

Have you ever been “behind the walls” and taken a tour through a manufacturing facility? How about dining at the chef’s table in a restaurant kitchen? I have had the opportunity to visit many of our members and learn firsthand how the operations work by seeing things for myself. It’s fascinating and quite impactful. Sometimes “seeing is believing.” As we enter a time in our history with now 25 years of declining birthrates and the retirement of the largest generation in history, employers need to be ever-more strategic about recruitment.

Millennials and Generation Zs are not prone to use the job searching tools I grew up knowing. These 18to 45-year-olds are more experiential in much of what they do, so why not merchandise on that knowledge and provide an “open house” of sorts for recruitment? If I were designing a modern job fair of sorts, I’d connect with community leaders and groups that have readymade audiences of potential hires and tender invitations. I would give a behind-the-scenes tour and allow the applicants to sit down and talk about what it’s like to work at my business with people who they can relate to and have been employed with you for years. With some neighbors, employers may then connect potential hires to transportation or area childcare options to assist in solving real-life barriers for some.

Most of us will never know much about most businesses because we seldom get inside or past the front desk. Offering curated tours and organized conversations with long-time employees may be a good way to reach audiences of today and frequently overlooked populations. This edition of our magazine is focused on some key industries like manufacturing, health and wellness, and more. But I believe new strategies for attracting candidates will work for just about all our members!

DELAWARE BUSINESS

EDITORIAL STAFF

Marie Holliday, CPA Chair Michael J. Quaranta President Kelly Basile

Editor Christina Jones Graphic Design

BOARD OF DIRECTORS

CHAIR

Marie Holliday, CPA

Cover & Rossiter

VICE CHAIR

John C. Gooden

M. Davis & Sons, Inc.

Catherine M. Bassett

Mountaire Farms

Steve Chambliss Brookfield Properties

Andrew Cottone, Ph.D. ADESIS

Jason D. Gonzalez DuPont

Dr. LaVerne T. Harmon Wilmington University

BOARD OF GOVERNORS

Tony Allen, Ph.D.

Delaware State University

Pierre Anderson

Artesian Water Company, Inc.

Steve Baccino

Chesapeake Utilities

Christopher W. Baker

George & Lynch, Inc,

Greg Ballance

Diamond Technologies

Mike B. Berardi

Wohlsen Construction Co.

Adam Blackford

Agilent Technologies

Robert A. Book II

Delaware Electric

Cooperative

Julian H. “Pete” Booker

Delaware Public Media

Jennifer Gimler Brady

Potter Anderson & Corroon LLP

Dr. Mark T. Brainard

Delaware Technical Community College

Beth G. Brand

University of Delaware

Kevin C. Broadhurst

Comcast

Desa Burton

Zip Code Wilmington

Robert L. Byrd

ByrdGomes

Patrick Callihan

Tech Impact

Stuart Comstock-Gay Delaware Community Foundation

Charlie Copeland

Associates International, Inc.

Pam Cornforth

Ronald McDonald House Charities of Greater Delaware

Jason Danner

Kelly Benefits Strategies

Rick Deadwyler

Corteva Agriscience™

Ernest Dianastasis

The Precisionists, Inc.

Brian DiSabatino

EDiS Company

STAFF

Michael J. Quaranta President

Kelly Basile Vice President, Strategic Communications

Walter Donaldson Freeh Sporkin & Sullivan, LLP

Lisa M. Donlon, PE VanDemark & Lynch

Thère du Pont Longwood Foundation

Jerry Esposito Espo Enterprises, LLC

G. Kevin Fasic, Esq. Offit Kurman

Donald T. Fulton

Weiner Benefits Group

Martha S. Gilman

Cornell Property Management Corp.

Joseph A. Giordano* Whisman Giordano & Associates, LLC

Terry Glebocki

Delaware Park

A. Richard Heffron

Delaware State Chamber of Commerce, ret.

Logan S. Herring, Sr.

Reach Riverside Development Corporation

Kirsten Higgins Tidewater Utilities, Inc.

Bayard Hogans Enstructure

Tim Houseal†

Young Conaway Stargatt & Taylor, LLP

Jessica Hunt Siemens-Healthineers

Mark Hutton M&T Bank

LeVar Johnson Novo Nordisk

Cathy Kanefsky Food Bank of Delaware

Melissa Kenny Wakefern/Delaware Supermarket

Apollo Khine Barclays US Consumer Bank

Matthew Lantagne TD Bank

Alan Levin SoDel Concepts

Melissa Brayman Office Administrator

Regina Donato Manager, Program & Communications

Ken Evans

Account Executive

Tom Horne JPMorgan Chase

Natalie Keefer Bank of America

Rodger Levenson WSFS Bank

Michael A. Meoli

The Meoli Companies

Andy Lubin

Delaware Financial Group

Mac Macleod Carvertise

Scott Malfitano CSC

William E. Manning

Saul Ewing Arnstein & Lehr

Guy Marcozzi Verdantas

Paul M. McConnell

McConnell Development, Inc.

Katie McEvoy

AT&T Delaware

Bob McGuckin

Verizon

Gregory Miraglia

PNC Bank

Jeff Mitchell Siegfried Advisory

Jonathan D. Moll, CPA Belfint, Lyons & Shuman

Chad Moore

Beacon Hospitality

LaKresha R. Moultrie, Esq. Delaware State University

Mark Mumford

Nemours Children’s Health System

Terry Murphy Bayhealth Medical Center

Janice Nevin, M.D., MPH ChristianaCare

Chris O’Neill PSCI

Jed Patterson

LabWare

Chris Perdue Perdue Farms

Robert W. Perkins Brandywine Public Strategies

Colleen Perry Keith, Ph.D.

Goldey-Beacom College

Chip Rankin

EBC Carpet Services Corp

Michael Ratchford

W. L. Gore & Associates, Inc.

Damon Howard Manager, Digital & Print Advertising

Tyler Micik

Director, Public Policy & Government Relations

Nicholas A. Moriello, RHU

Highmark BCBS Delaware

David A. Tam, MD, MBA, CPHE, FACHE Beebe Healthcare

Bridget Therriault AstraZeneca

Robert (Rob) Rider, Jr. O.A. Newton

Bettina Tweardy Riveros ChristianaCare

Salvatore J. “Chip” Rossi Bank of America

James J. Roszkowski

Discover Bank

Rhett Ruggerio Ruggerio Willson & Watson

Dennis M. Salter

Summit Realty Advisors, Inc.

Greg Sawka Bancroft Construction Company

Chris Schell

Schell Brothers

Greg Smith

The Chemours Company

Michael Smith

Robert S. Smith

Santora CPA Group

Mark Stellini Assurance Media

Mike Tatoian

Dover Motor Speedway

Jim Taylor

Saul Ewing Arnstein & Lehr

Jana Tidwell

AAA Club Alliance

Michael S. Uffner

AutoTeam Delaware

Mike Vanderslice

Environmental Alliance, Inc.

Ann B. Wayne, BSN, RN SUN Behavioral Delaware

Robert W. Whetzel

Richards, Layton & Finger

Katie K. Wilkinson

Fulton Bank

Ed Winslow Citizens Bank

Kevin M. Wolfgang Evergreen Apartment Group

*Treasurer

†Counsel

Helana Rodriguez Director, The Partnership

Amanda Schimmel Manager, Marketing & Accounting

Kerri Welcher

Events Manager

LEGISLATIVE PRIORITY Unprecedented Times

BY TYLER MICIK

THE 152ND SESSION of the General Assembly adjourned after introducing 438 bills between January 9 and June 30 (this count includes 84 substitutes). Twentyfour of those bills were pre-filed in December before session began.

If I could describe this session in one word, it would be unprecedented. First, due to the volume of bills introduced and the speed with which they moved through the legislative process, it was challenging for legislators and stakeholders alike to fully discuss the proposals and understand their potential impacts. Second, more committee meetings are being scheduled than ever before, many of which conflict with one another. Lastly, and most notably, the General Assembly passed some highly controversial bills like HS2 for HB350 and SB313. Both bills impact two of Delaware’s largest industries—hospitals and corporate law, respectively—and signify extraordinary steps by the General Assembly.

These decisions come at a time when we’re entering uncertain and uncharted economic territory. In good economic times, policy decisions can afford to be “roughly right” but with national real GDP growth rates shrinking, policy decisions need to be more accurate now than ever before. This includes decisions like the ones mentioned above as well as the State’s budget. Once again, the General Assembly passed the largest budget in state history. The $6.1 billion operating budget (SB325) for FY25 represents approximately a 9% year-over-year growth. Three Republican members of the House opposed the bill, noting that State spending has repeatedly outpaced revenues and claimed this level of growth is unsustainable. The General Assembly also passed a $168 million supplemental budget (SB326) in one-time measures and contingency funds.

It is very important for policymakers to understand the implications of individual bills under consideration, and the connected nature those decisions will have on existing laws and regulations. We worry that the hectic pace of the hearings and legislative actions we witnessed this year will create a fertile ground for unintended consequences to emerge. In coming years, we hope the General Assembly will act more deliberately and spend an equal amount of time reviewing existing laws and regulations, while taking measure of their relevance and impact.

Any bills that did not make it through this year are considered “dead” and will have to be reintroduced next session if the sponsor

intends to work them. Many of these outcomes will be decided in the primaries this September 10.

After the filing deadline in mid-July, only one state senator, David Wilson (R) is facing a primary opponent. In the House, five Democrat incumbents (Bolden, Longhurst, Parker Selby, Morrison, and Bush) and one Republican (Shupe) have primary opponents. Also, there are five open seats in the House due to retirements or decisions to run for another office (Schwartzkopf, Baumbach, Matthews, Ramone, and Dorsey Walker). Of these five, there’s a three-way Democratic primary for three of them, two-way Democratic primary for House District 21 (Ramone’s former seat), and Mara Gorman (D) is running unopposed for House District 23 (Baumbach’s former seat).

After a session characterized by a high volume of bills, accelerated decision-making, and significant policy shifts, the upcoming political landscape will shape the future direction of the state. No matter the outcome of the elections this fall, it’s our goal to work with those elected to support our members and provide businesses with the predictability they are looking for so that Delaware can thrive.

Tyler Micik is the Delaware State Chamber of Commerce’s director of public policy and government relations.

SAVE THE DATE SAVE THE DATE

Small Business, Great Big Event

SPONSORS:

Platinum:

Diamond:

Bank of America

TD Bank

Weiner Benefits Group, LLC

Whisman Giordano & Associates

Wilmington University

Gold:

Cover & Rossiter CSC

Delaware Division of Small Business

Delmarva Power

Morris James LLP

PNC Bank

Silver: BrightFields, Inc.

Brown Advisory Bumpers & Company

Delaware Athletics, Community and Campus Recreation EDiS Company

Harvey Hanna & Associates Santora CPA Group

Bronze: Janssen’s Market

Sunday Breakfast Mission

Friend: Community Service Building Corporation

Media:

Delaware Business Times

Delaware Today

*As of 8/14/243

NOVEMBER 6, 2024 HOTEL DU PONT, Gold Ballroom

Sponsorship opportunities are available Contact Kerri Welcher at kwelcher@dscc.com or (302) 576-6566 for more information

Member news&Notes

BUSINESS SPOTLIGHT:

North American Millwright Services

››Close your eyes and imagine the whirring of machinery in a busy factory. Large, precise, and strategically placed pieces of equipment all creating an efficient manufacturing process. All of this is due to the expertise of a millwright. These craftsmen are masters of machinery installation, maintenance, and repair. From conveyor systems and escalators to electric generators, millwrights are experts in removing, replacing, and relocating industrial equipment with precision and safety.

For 35 years, North American Millwright Services (NAMS) has established itself as a reliable provider of industrial millwright services across the Mid-Atlantic region of the United States. Based in Baltimore, Maryland, NAMS has continued to expand with an additional location in West Virginia and now, with an eye on the future, is setting its sights on expanding its presence in Delaware.

Chris Baggan, president and CEO of North American Millwright Services, has demonstrated exceptional leadership and vision since starting with the company at 14 years old. He has played a pivotal role in guiding the company through significant growth and milestones after learning the ropes from his father and only remaining co-founder, Bruce. Baggan’s commitment to excellence and his ability to inspire his team have been pivotal in driving the company forward and consistently delivering high quality

services in the industry. His strategic approach and dedication to strong client relationships have solidified his reputation as a distinguished leader in the industry.

“Chris is a perfect example of an owner being on the pulse of his own company,” says Jim Russell, chief operations officer of NAMS. “He’s in the field every single day. He’s a CDL driver. He’s a welder. He’s a great manager as well. He really gets it, and I think that’s important.”

Aside from its family-owned element, the company’s strength lies in its comprehensive service offerings, delivered by a highly skilled team. Their extensive expertise spans from industrial and building maintenance, construction, rigging, equipment installation, plant relocation, transportation, fabrication, welding, electrical work, plumbing, machinery moving, warehousing, and commercial backflow prevention. “Essentially, our team can disassemble an entire assembly line, transport it

Did you know that North American Millwright Services has forklifts that can lift up to 80,000 pounds?

BY REGINA DONATO

across the country, and reassemble it on-site,” explains Russell.

North American Millwright Services goes beyond machinery installation and maintenance. They recognize the crucial importance of skilled tradespeople in sustaining industry growth. That’s why Russell and his team proactively collaborate with local schools. NAMS is committed to investing in the future through apprenticeship programs and mock interviews, leading the next generation of skilled professionals in the industry.

As Delaware’s manufacturing sector continues to evolve, NAMS is ready to make a significant impact. Encouraged by their strong relationships and success serving clients such as Ingersoll Rand, Pepsi Bottling Company, and Nestle Dreyer’s Grand Ice Cream in the MidAtlantic region, North American Millwright is seeking to expand its client base, recruit and guide more skilled employees, and establish a new location in Delaware.

“We’re excited about the idea of continuing to bring our expertise and experience to Delaware,” finishes Russell. “We’re looking forward to playing a large part in the future of the industry in the First State.”

Chris Baggan, President and CEO

Member news&Notes

NONPROFIT SPOTLIGHT:

››Mosaic in Delaware

For more than 110 years, Mosaic has listened to the wants and needs of those they serve, supporting nearly 4,500 people in more than 700 communities across the country. Spanning from North Wilmington down to Georgetown, the Delaware location is committed to relentlessly pursuing opportunities to help gain independence for those they serve, so they can have full, meaningful lives. “At the end of the day, we want individuals we support to drive their own ship; if they say they want to achieve something, we find a way to make it happen,” State Director of Operations Shavonne Brathwaite asserts.

By providing individualized services ranging from as-needed home and community support to 24/7 residential help, Mosaic in Delaware is dedicated to serving the whole person. For behavioral support services, Mosaic in Delaware enlists a team of behavioral analysts to craft customized plans. These plans are then implemented in either one of Mosaic in Delaware’s 34 neighborhood group homes or at organizations with whom they have partnered. Upon joining a neighborhood home, each resident can also “shop for services” by meeting with providers before choosing one that fits. “When we meet with new families, they often ask, ‘what does a typical day look like for someone living in your homes?’ Well, it looks like whatever you want it to look like,” explains Brathwaite. Cutting edge technology also plays a significant role in the services and support that Mosaic in Delaware provides. For individuals who do not

BY AMANDA SCHIMMEL

use words to communicate, iPads are utilized instead. Buttons with pictures and phrases bridge the conversation gap and further encourage these residents to advocate for themselves.

Passion and teamwork lay at the heart of the organization, as Brathwaite explains, “Our approach is entirely grounded in teamwork, with a strong emphasis on a team perspective. Our leadership team boasts significant tenure, and many of our employees have advanced through internal promotions.”

To further promote a positive work culture, every week begins with a Monday morning stand-up meeting, where the entire leadership team shares operations best practices. “Also, each leadership member visits a home to hear

from the individuals we support and from our frontline staff in order to ensure delivery of excellent quality services,” Braithwaite adds.

Other than supporting Mosaic in Delaware through donations, there are many opportunities for the community to get involved, including their Friendly Neighbor Program. This program is especially valuable for individuals who lack family connections or whose parents have passed away, providing them with naturally occurring relationships and a sense of belonging. Businesses and community members can volunteer their time by adopting a home, organizing pizza parties, assisting with yard cleanup or simply enjoying a movie with the residents.

Mosaic in Delaware staffers Milford Margai and Jayson Miller help Rodney Satterfield paint, which is one of the things he loves to do.

Mosaic in Delaware made Brian Brooks’ dream of going to Disney World come true.

Mosaic in Delaware also works with community business partners to employ those it supports. “To have a regular job gives the people we serve even more purpose and pride in their lives. Because of this, they are hard workers, always on time and loyal to their employers,” said Brathwaite.

Every day, Mosaic in Delaware celebrates the achievements of the people they support, especially when a resident lands their first job or reaches one of their outlined goals. Looking ahead, the nonprofit aims to extend its offerings to include nursing support services and shared living. “We want to continue to grow and fill any gap that is needed in our community. We want to always be poised and prepared, so that when someone reaches out and asks, ‘Can Mosaic …?’ We’ll always be able to say, ‘Yes we can!’” Brathwaite finishes enthusiastically.

AFFILIATE SPOTLIGHT: Delaware Retail Council

BY TYLER MICIK

››Members from the Delaware Retail Council (DRC), an affiliate of the Delaware State Chamber met with Attorney General Kathy Jennings, Chief Deputy Attorney General Dan Logan, and others from the Delaware Department of Justice recently to discuss organized retail crime (ORC).

ORC is the coordinated theft of goods by an individual or group with the intent to resale them. According to an article published by CNBC earlier this year, the National Retail Federation estimates that retailers lost $40.5 billion to theft, including ORC, in 2022. That represented approximately 36% of total inventory losses.

Thieves are going into shopping malls, boutiques, big box and warehouse stores, and more and clearing out entire shelves and walking out the front door with thousands of dollars in merchandise. They often get away because store employees are

trained to not engage due to safety concerns. This happens frequently and, in many cases, is the result of an organized effort. At the Eastern States Retail Conference in New York City last year, I learned that 327 people were responsible for around 30% of the city’s retail theft in 2022. Similar statistics can be found in cities across the country.

Members from the DRC provided the Attorney General’s office with data on ORC’s impact to their businesses. They also discussed innovative technologies they’re using to prevent theft and ensure employee and customer safety, in addition to brainstorming ways businesses can work with law enforcement and neighboring states to support retailers in the fight against ORC.

If you’re a retailer in Delaware, the DRC is here to support you. Contact me at tmicik@dscc.com to learn more and get involved.

DIVERSE SUPPLIER SPOTLIGHT:

Mountaineer Logistics

BY COLIN HEFFINGER

››“Responsible. Reliable. Transportation.” From warehousing to distribution, businesses throughout the nation heavily depend on effective and efficient transportation across land, air, and sea. For Mountaineer Logistics, creating personalized solutions that meet customer freight demands is essential to support all industries of business within Delaware and the surrounding region.

Mountaineer Logistics was launched in 2019, starting off with a franchise and a van selling frozen fruit bars. During the COVID-19 pandemic, the brand quickly adapted to serve exclusively as a courier service for businesses to transport COVID-19 tests and resources. Since then, Mountaineer Logistics has evolved into a full-service transportation company offering warehousing, freight shipping, and a variety of logistics services to expand into serving all industries.

Khary DeWitt, president and founder of Mountaineer Logistics, explains how his brand standing out in the overpacked transportation market starts with a freight analysis and relationship building. “At Mountaineer Logistics, we streamline freight quotes and optimize shipments to lower costs and simplify the logistics experience for our customers,” DeWitt states. “Additionally, we ensure we are able to serve all their needs by offering services 24/7, including access to our thousands of carriers and same day, expedited deliveries.”

Behind the scenes, Mountaineer Logistics’ trusted network of carriers, couriers, and warehousing leaders represent the gears to drive forth their

“Even though our courier services can reach anywhere throughout the nation, our real impact starts here in the First State.”

— Khary DeWitt, President and Founder, Mountaineer Logistics

strategic success. By working together and streamlining the shipment process to prioritize efficiency, the network can offer these expedited services while still maintaining professionalism and security. All freight shipping also includes tracking through their customer portal, further strengthening trust and transparency.

Currently, DeWitt is focused on further expanding his team to meet warehousing needs and new partnership opportunities in ecommerce distribution. “We’re focused on expanding our support of as many businesses as we can while simultaneously creating new jobs here in Delaware,” DeWitt explains. “Even though our courier services can reach anywhere throughout the nation, our real impact starts here in the First State.”

As a certified diverse supplier, DeWitt reflects on the responsibility for all businesses with similar certifications to provide reliable services at the same level as any supplier while also uplifting others. “It’s critical that we not only maintain a certain level of excellence, but also be responsible by helping others in similar situations looking to grow,” DeWitt states. “For many minority-owned suppliers, it can be hard to have access to the resources and knowledge needed for their business to excel, including this certification. I’m determined to share the knowledge needed for these brands to move forward and leave a lasting impact that strengthens our minority-owned businesses throughout the nation.”

AMBASSADOR SPOTLIGHT: Susan Tulibacki

››The Delaware State Chamber of Commerce’s Ambassador Committee serves as outward-facing representatives of the organization with three key goals: fostering new relationships; engaging member businesses and the community as a whole; and amplifying the voice and mission of the State Chamber. Meet our featured ambassador: Susan Tulibacki, head of enterprise payments networks and key partners at TD Bank.

What brought you to work in Delaware? What made you stay?

What brought me to Delaware was the opportunity to work at MBNA, which was subsequently bought by Bank of America. While working there, I had the opportunity to expand my skills across many functions and lines of business. What kept me here is Delaware’s strong banking climate, which attracts both large and small banks. This creates an incredible environment for innovation and collaboration within the industry. I see Delaware continuing to be a favorable geography for banking in the future.

What inspired you to apply to become an ambassador for the Delaware State Chamber of Commerce? Why would you recommend others to apply?

I became an ambassador for the Delaware State Chamber of Commerce for two reasons. First, I wanted to get more involved with the State Chamber itself—to learn more about their initiatives and the work they do. Second, I saw it as an opportunity to network with other business professionals who face similar challenges and opportunities. It’s a great way to learn more about the state’s business landscape and how the State Chamber advocates for all businesses, regardless of size.

If you could invite any three people, living or dead, to a dinner party, who would they be and why?

Steve Jobs: Few people have possessed the singular vision to create not just computers, but to put the entire world—books, music, phones, maps—in our hands. His ability to innovate and execute was an amazing combination.

Stephen King: Having read most of his books, I find his longevity and the diversity of topics he tackles astounding. I’d love to hear him discuss his writing inspirations and how he manages to create content that appeals to such a broad audience over decades.

Leonardo da Vinci: Another visionary, far ahead of his time. His knowledge spanned both art and science, and his inventions were incredible for the era in which he

Susan (middle) with two of her colleagues at TD Bank’s 2023 Fall Management Conference.

Bottom line—I like smart people! Listen more than you talk. I love this quote: “In communication, the most important thing is hearing what isn’t said.”

Do you have a favorite local restaurant, coffee shop, or other local spot that you’d recommend? La Tolteca. While the food is great, it’s because of the conversation and laughter there with family friends over the

Member news&Notes

Revolutionizing Retirement

DELAWARE EARNS OFFERS EASY WAY FOR SMALL BUSINESSES TO HELP EMPLOYEES SAVE FOR THE FUTURE BY

COLLEEN C. DAVIS AND ROB HERRERA

››In Delaware, nearly 40% of private sector employees do not have access to retirement savings through work. To help solve this problem, we’ve designed and launched Delaware EARNS, an innovative program aimed at increasing access to retirement savings and closing the retirement savings gap.

As State Treasurer and a member of the Delaware EARNS Board, we’ve both had the opportunity to help EARNS grow from concept to reality. We bring to our roles unique perspectives: one an elected official already responsible for overseeing hundreds of millions of dollars in investments through statesponsored savings plans, and the other an entrepreneur working closely with fellow business owners on projects up and down the state.

EARNS is already helping scores of Delaware workers save for a better future. Over time, the program is projected to generate $1.6 billion in new savings for more than 40,000 savers, according to a study by The Pew Charitable Trusts.

What is Delaware EARNS?

Sponsored by the Office of the State Treasurer, Delaware EARNS is a workplace retirement program designed for small businesses and small nonprofits that don’t offer their own retirement plans. Modeled after similar programs successfully operating in other states, EARNS provides an easy and direct path to greater financial security and stability.

While the program is voluntary for employees, it’s required by state law for any Delaware employer with five or more W-2 employees that does not offer a qualified retirement plan, such as a 401(k).

With automatic payroll contributions to a Roth IRA, employees can choose to save 5% of their gross pay, which is the default rate, or customize that rate to better suit their needs. Since employees’ participation is voluntary, they can opt out or reenroll at any time.

How will it benefit employers?

Responsibilities for business owners are minimal and far outweighed by the benefits:

• It’s FREE to facilitate

• Getting started is fast and easy— there’s no complex administration and minimal ongoing responsibilities

• Easy integration into the payroll process

• It’s a valuable benefit to attract and retain employees

• There’s no requirement to match contributions

• Employers have no fiduciary responsibility

How do employers register?

The first step for employers is to determine if they must enroll in the program or, if they already offer a retirement plan, certify their exemption. Registration is now open at EARNSDelaware.com, and the deadline for all businesses is October 15, 2024. The website has instructions on how to register, tips for onboarding employees and remitting payroll contributions, and a comprehensive Help Center.

Before opening statewide, the program was tested in a successful pilot involving 12 employers from across the state. Among the many positive testimonials received was this one from Angie Robles, co-owner of My Sister’s Fault, a Puerto Rican–themed bakery with locations in Milford and Seaford: “EARNS is an important step forward…[and] a very positive addition to our business and any small business. We’ll now have a more level playing field with larger employers because we can offer access to a statesponsored retirement program.”

, founder of The Mill, is a member of the Delaware EARNS Board.

Chair Message

BY MARIE HOLLIDAY, CPA

››My company, Cover & Rossiter, has been a longstanding member of the Delaware State Chamber of Commerce. As a member, I would attend a few events like the Annual Dinner, Superstars in Business Awards, and the networking breakfasts. I had few expectations of my membership beyond meeting other business leaders and promoting my firm. How things have changed in the last several years!

I would have never predicted that I would be as involved in the inner workings of this great organization as I have found myself, and on so many levels. I must tell you at the risk of sounding trite that my involvement with the State Chamber has enriched my life and my business.

I have always believed that making a difference in the community in which we live is important to all of us. So, when Mike Quaranta asked me to join the Board of Governors after my firm received the Superstars in Business award, of course I said yes. The Board of Governors is a group of roughly 80 business leaders who are among some of our most involved members. They meet quarterly to learn about the state of affairs in Delaware, hear from experts on a range of topics, and offer helpful counsel to the State Chamber. At the same time, I was encouraged to join one of the committees to help promote some of the State Chamber’s initiatives. It was my involvement in these groups that really enabled me to make effective contributions to the State Chamber,

develop stronger relationships with other business leaders, and ultimately play a role in shaping the future of the state of Delaware.

So, I urge you to volunteer. You will enjoy it, I promise you. Check out the website, DSCC.com, for a wealth of opportunities matching your interests and skill sets. You will meet some great people—members like yourself who want to give back and get involved. Here are a few possibilities:

Delaware Manufacturing Association

As the Delaware affiliate to the National Association of Manufacturers, this group focuses on improving the climate in Delaware for manufacturing to thrive and grow. It strives to enhance competitiveness, serving as an advocate for manufacturers in state and local government. This body also advises the State Chamber on topics that specifically impact manufacturers such as regulation, supply chain disruptions, and trade and tax policy.

Delaware Young Professionals Network (DYPN)

The DYPN encourages ambitious young professionals to get involved in the State Chamber and further their professional growth. Focusing on professionals between 21 and 40, its aim is to develop the workforce through networking and personal growth opportunities. They hold bi-monthly networking events ranging from happy hours, golf outings, volunteer opportunities to guest speakers.

Infrastructure & Transportation Committee

This committee monitors issues, policies, and trends affecting Delaware’s infrastructure and transportation systems and advises State Chamber leadership on related policy issues, helping to introduce and modify bills during the legislative process.

Small Business Alliance (SBA)

The SBA aims to connect the many voices of small businesses in the state into one resounding voice for the legislative body. This group supports businesses of fewer than 150 employees by bringing them together to network, share ideas, and help solve problems.

These are just a sampling of the volunteer opportunities available to our members. There are other choices too. If you are interested in learning more, please contact Tyler Micik at tmicik@ dscc.com to become engaged. I urge you to step up and share your talents and opinions with Delaware’s business community. You won’t be disappointed; in fact, you will be gratified.

When you align your company with our organization, you not only connect your company’s brand with the mission of improving the First State, but you become part of creating a better tomorrow. Investing your times in the Delaware State Chamber is investing in the future of Delaware’s business community.

And like what happened to me, next thing you know you will be the Chair of the Board!

The Athlete’s Edge

THE SYNERGY BETWEEN ATHLETIC AND BUSINESS SKILLS BY REGINA DONATO

›› The playing field and the boardroom may seem worlds apart, yet the lessons learned within athletic competitions often prove invaluable in the corporate world. The routine and structure of sports teach important lessons about consistency, collaboration, and adaptability. Seven Delaware business leaders shared their unique insights and stories from their athletic careers with us, as well as the skills gained from these experiences: Mark Stellini, principal at Assurance Media, has played ice hockey for 45 years. For him, his athletic career instilled a deep sense of discipline and persistence. The quote from Wayne Gretzky—“You skate to where the puck is heading, not where it is”—guides his daily business strategies. Reflecting on his experiences, Stellini says: “The greatest lesson I have learned from ice hockey is to never give up. If you keep on skating, keep playing hard, and are in the right position, you will get opportunities to score.”

Rick Deadwyler, director of government and industry affairs for Corteva Agriscience’s U.S. East Region, played varsity men’s basketball at the University of Delaware, NCAA Division I, serving as captain and leading his team to two NAC Championships and NCAA Tournament bids. One key lesson he learned is the value of teamwork: “Understanding your specific role and contributing in a harmonizing way that adds value to support a team’s goal is a learned skill.”

Jeff Martino, senior director of the University Partnership Center at Wilmington University, participated in competitive co-ed collegiate cheerleading from 1995 to 2001. He also served as Wilmington University’s head cheerleading coach for nine years, leading the team to five consecutive

national championships. His experiences in cheerleading taught him valuable skills like time management. “The rigorous demands of over 15 hours of weekly practice and physical conditioning taught me to prioritize and efficiently manage my time,” he emphasizes.

Desa Burton, executive director at Zip Code Wilmington, excelled in powerlifting at the U.S. Naval Academy, ranking top five at Collegiate Nationals. Burton emphasizes the importance of consistency and ego management, saying, “Consistency is everything; set a

Rick Deadwyler, varsity basketball

Jeff Martino, competitive cheerleading

Mark Stellini, ice hockey

Desa Burton, powerlifting

schedule and stick to it. Squatting four times your body weight on your first day of training is not realistic, but what you do each day can help you achieve that

Dave Tiberi is president of Emergency Response Protocol Security and a former professional boxer. Over his 21-year career, he became the 1991 IBC Super Middleweight World Champion and contended for the IBF Middleweight Championship in 1992. Tiberi’s athletic journey taught him the importance of teamwork and resilience, even in individual sports like boxing. “Although in the ring, it was only me against my opponent, I felt that my trainer, manager, cut-man, sparring partners, and family and friends who supported me were all part of my team.”

Dustin Davis, an employee benefits consultant at Brown & Brown Insurance, participated in college football and track before injuries ended his athletic career. His experiences taught him about discipline and team spirit. He also emphasizes the value of teamwork,

need, I volunteered to catch,” Rossi reflects. “That proved to be the best decision. My love of the game grew exponentially, as every bat and pitch is a game within the game.”

health issues have been on the rise. Remote work isolates employees. It’s fun to celebrate the successes together after long hours on the job.”

Chip Rossi, president of Bank of America Delaware, played football and baseball through the college level. Rossi highlights teamwork and commitment as key lessons from his sports career. “My J.V. baseball coach, Jack Holloway, said we needed a catcher, but I had played infield positions for my entire life. Being a part of the team and recognizing the

Kelly Basile, vice president of strategic communications at the Delaware State Chamber of Commerce, has competed in singles figure skating, ice dancing, and synchronized skating, including with the University of Delaware’s nationally ranked team. She continues to compete on an adult synchronized skating team. She shares, “Skating taught me about focus, goal setting, accountability, adaptability, collaboration, and hard work.” Her leadership approach is reflected in her view that, “You can practice empathy while still having expectations. Listening and understanding where a person is coming from is vital when helping them achieve their goals.”

Dustin Davis, football and track

Kelly Basile, figure skating, ice dancing, and synchronized skating

Chip Rossi, football and baseball

Dave Tiberi, professional boxing

WELCOME New Members

COLLABORATIVE CONSULTING

(302) 897-6167

Robert W. Rescigno, Ed.D., creates solutions through collaboration, innovation, connection, implementation, and leadership. His 30 years of experience spans working at all levels of education and fostering successful partnerships with leaders in the public, private, and nonprofit sectors throughout Delaware.

COMPASS POINT CONSULTING, LLC

www.compasspt.com (610) 392-9908

306 S. New St., Ste. 110 Bethlehem, PA 18015

Compass Point is a family-owned business consulting firm specializing in family-owned companies. They believe the long-term success of family business systems depends on the mutual support of each of the groups that comprise the family business system: family, business and ownership.

FIT N PLAY MAMA

www.fitnplaymama.com (917) 282-6376

183 Ocean Pkwy., #3C Brooklyn, NY 11218

Fit N Play Mama LLC offers programs and services designed to elevate your physical and mental wellbeing, including engaging fitness programs, personalized plant-based nutrition coaching, and interactive culinary education workshops.

FOCALPOINT BUSINESS COACHING

www.dwaynedantzler.

focalpointcoaching.com (302) 455-8465

FocalPoint provides business coaching

services customized for small to midsized businesses and social enterprise organizations to facilitate winning strategies for business growth, operational excellence, and time savings.

GREAT BIG JERK WILMINGTON

www.greatbigjerk.com (302) 427-7477

1204 N. Washington St. Wilmington, DE 19801

Great Big Jerk Coastal Chicken + BBQ was born on the side of the road in Landenberg, Pennsylvania with the goal of serving authentic jerk chicken. The concept has since evolved in offering southern style BBQ and coastal favorites from CIA alum Chef Tim Bolt’s experiences in the Delmarva area.

HATCHING TIME

www.hatchingtime.com (800) 511-1369

11 Boulden Cir., Ste. C New Castle, DE 19720

Hatching Time Provides innovative poultry equipment for at home poultry enthusiasts, homesteaders, farmers, breeders, hatcheries, and educators.

SIGNAL SECURITY OF WILMINGTON, DE

www.signal.com (302) 753-4125

910 S. Chapel St., Suite 107 Newark, DE 19713

Signal Security of Wilmington offers peace of mind to their clients. They provide patrol services as well as dedicated coverage to businesses and communities.

STAND BY ME SECURITY LLC

www.standbymesecurity.com

(302) 446-4320

8 The Green, #19556 Dover, DE 19901

At Stand By Me Security, they are committed to ensuring the safety of executive women and their loved ones. They offer fullservice protection, including bodyguarding, security driving, home or business patrol, surveillance, and private investigations.

STANLEY CONSULTING (302) 256-4117

10338 Crawford St. Lewes, DE 19958

Stanley Consulting provides workday reporting solutions for organizations globally and across the United States. They develop dashboard platforms that bring to light metrics that matter within their partnering organizations.

SYCAMORE INTERNATIONAL

www.sycamoreInternational.com (866) 620-8434

431 W. Baltimore Pike West Grove, PA 19390

Sycamore is a trusted recycling solution for schools and enterprises, reclaiming value from high volumes of unused and end of life IT assets through secure, zero waste processing and sustainable business practices.

TRACS, LLC

www.tracstech.com (302) 272-8070

164 Sirius Dr. Bear, DE 19701

Tracs, LLC, founded by Waqar Ahmed Khan in 2019, provides technology risk consulting, including cyber security, IT strategy, IT audits, and more.

CHAMBER SCENE

1. DSCC staff posed for a picture after our gubernatorial forum, televised by DETV, in June.

2. “Conversations with Kelly” season 4 filming took place over the summer.

3. Our June networking breakfast was hosted by Weiner Benefits Group.

4. Intern Delaware participants had the opportunity to tour Adesis’ headquarters.

5. Janice Nevin shared the journey that led her to leading ChristianaCare at a Chamber Leadership breakfast in June.

6. We hosted an evening mixer at Faithful Friends Animal Society’s new adoption center in July, where guests had the opportunity to meet some furry friends!

7. We cut the ribbon on our new office space in July. Left to right: Marie Holliday, Mayor Mike Pruzicki, Rep. Stephanie T. Bolden, Sen. Sarah McBride, and Mike Quaranta.

8. The Delaware Young Professionals Network hosted a “Speak with Impact” lunch and learn with Leadership Delaware and Intern Delaware.

9. Our August networking breakfast was held at The Warehouse. Logan Herring, CEO of The WRK Group, gave remarks.

The Power of Preventative Care

Beebe Healthcare focuses on high-quality, high-value care

for the community

BY BILL CHASANOV, DO, LORETTA OSTROSKI, MSN, AND DANIELLE SOCRATES, MBA

THE COST OF HEALTHCARE swirled throughout the state this year as a highly debated topic. There are many opinions and factors to consider, although one indisputable healthcare saver is value-based care. Beebe Healthcare has been transforming to implement the best value-basedcare practices in an equitable way for residents and visitors of Sussex County.

We are focused on meeting the needs of our patients and community by expanding services to treat patients during the entirety of their healthcare

journey. Throughout a patient’s continuum of care, it is important to look at the patient’s whole picture of health. While acute care hospitalization is important, Beebe is also focused on strategically addressing the factors of an individual’s health to help prevent hospital readmissions and development of chronic medical issues. These efforts will improve a patient’s quality of life and value of care.

Coordination. Beebe Healthcare’s Care Coordination program helps patients with chronic medical conditions navigate through the healthcare system. Care Coordination plays a crucial role in improving the health and wellbeing of individuals with chronic conditions while contributing to the sustainability of the healthcare system by optimizing resource utilization and reducing costly complications and return trips to the emergency department.

Beebe’s transition of care coordinators focus on managing a patient’s movement between the different healthcare settings, for example from hospital to home. They ensure a smooth transition, coordinating services and informational resources. The coordinators aim to enhance the quality of care, improve health outcomes, and ensure that patients receive comprehensive, patient-centered care that is well-coordinated across various healthcare providers and settings.

Chronic care management is a more proactive care coordination providing ongoing support over an extended period, often managing chronic conditions. They work to maintain continuity in care, helping patients navigate various aspects of their health over time. Their focus is on preventative care, aiming at reducing resource utilization of high-cost hospital trips by encouraging and educating patients and families to engage in the management of their healthcare condition.

It’s just one of the very real scenarios of the power of preventative care. So as the business leaders of this state, ask yourself: Do your employees have time for preventative care for themselves and their families? Does your culture support wellness and provide resources to health? Are mental health resources offered? These are items we are continuously trying to improve for our team.

This doesn’t just happen in a hospital or emergency department setting. Beebe Medical Group physicians and advanced practice clinicians place an emphasis on integrated care. Our teams work diligently together to address physical, social, and behavioral needs. And the Population Health and Community Outreach teams bring these resources to the individuals and families who already face many barriers to proper preventative care.

With prevention as a focal point in the outpatient setting, we screen and develop personalized treatment plans that can address each person’s unique needs. This may include scheduling a diagnostic exam or preventative appointment like the underutilized Medicare Annual Wellness Visit, connecting them to a local food bank, arranging transportation, or assisting with medication.

Our goal is prevention in treating the patient as a whole rather than focusing on a specific disease or condition. We partner with our patients to save time, money, and resources by developing individual plans centered around compassionate care to promote dignity and better outcomes. These are not overnight wins or success stories. It sometimes can take years to recognize the difference this type of care can make in someone’s life. For example, obesity that is treated and addressed at an earlier age can prevent downstream medical conditions such as high blood pressure and diabetes. This prevents an individual from needing expensive medications and treatments.

At Beebe, we know that it will take all of us working together to tackle healthcare costs and become a healthier state. We know that we will provide value when our patients demonstrate improved health conditions, access the right care at the right place, and become partners in their care. We promise to expand this care in an equitable way and work within our teams and with community-based organizations to meet people where they are. We are all unique and have different needs to achieve the goal of receiving high-quality, high-value care. n

Bill Chasanov, DO, MBA, is the vice president and chief health systems design officer. Loretta Ostroski, MSN, is the vice president of integrative care, Danielle Socrates MBA, CPXP, is the vice president of value-based care operations and

Investing in Healthy Hearts

Why it is vital to address hypertension in the workforce

BY ELZBIETA DZIEKONSKI

CARDIOVASCULAR DISEASE

(CVD) remains the leading killer of Americans. According to the CDC, one person dies from heart disease every 33 seconds. CVD accounts for $216 billion in healthcare costs annually, and by 2035 costs are projected to exceed $1 trillion. Moreover, heart disease and stroke are responsible for nearly 30% of all deaths in Delaware.

Hypertension (HTN), or high blood pressure, is one of the main risk factors for CVD, stroke, and kidney disease. Chronic health issues stemming from hypertension can severely impact an employee’s quality of life, leading to reduced physical and mental wellbeing.

Nearly half of all American adults have hypertension, including 30% of the working-age population. Approximately 30% of people with HTN are not aware that they have it, and of those who are aware, 35% are not in control. Direct medical costs are about 44% higher for workers with HTN, compared to those without HTN, approximately $3,000 more per employee per year.

HTN also can lead to reduced productivity due to fatigue, cognitive impairment, and frequent breaks. Employees suffering from hypertensionrelated complications are more likely to miss work due to illness, medical appointments, or hospitalizations. On average, an employee with cardiovascular disease costs the employer nearly 60 hours and over $1,100 more in lost productivity per year than an employee without cardiovascular disease.

What can employers do to help?

The good news is hypertension can be prevented and managed. Employers play a key role in helping reduce the prevalence and impact of HTN.

The CDC Foundation and National Hypertension Control Roundtable have partnered with The Greater Philadelphia Business Coalition on Health (GPBCH) and FTI Consulting’s Center for Healthcare Economics and Policy to develop tools to help employers address the significant health and economic costs associated with HTN within the workforce. FTI developed a Budget Impact Model to help employers estimate the impact of HTN on their population and costs, and a Claims Analysis Guide for employers who have access and want to dig into their own claims data. GPBCH developed a Comprehensive Benefit Guide related to HTN

An investment in hypertension prevention and management is an investment in your business.

prevention and management. Key recommendations include:

• Establish workplace wellness programs that promote healthy lifestyles

• Offer on-site blood pressure screenings

• Encourage all employees to establish a relationship with a primary care provider

• Offer education on the importance of maintaining a healthy blood pressure

• Review benefit design to ensure that self-measurement blood pressure cuffs are a covered benefit; and that HTN drugs are available at little or no out-of-pocket cost

Investing in the health of your employees not only improves their well-being but also enhances the overall productivity and profitability of your organization. All these resources are available at hypertensioncontrol.org/resources. n

Elzbieta Dziekonski is the director of population health initiatives at the Greater Philadelphia Business Coalition on Health, which serves employers in southeastern Pennsylvania, southern New Jersey, and Delaware. In addition, GPBCH is currently working with the Delaware Department of Health and Social Services to advance cardiovascular health in Delaware, with an emphasis on under-served communities. For more information on how to get involved or develop your CVD/HTN strategy, contact edziekonski@gpbch.org.

Early Detection is a Win-Win

Cancer screening saves lives and healthcare costs

BY KAREN E. KNUDSEN, MBA, PH.D.

THE NATIONAL BURDEN of cancer is growing. This year, cancer diagnoses are at an all-time high—more than two million Americans will hear “you have cancer” for the first time, and over 7,000 of those will reside in Delaware. Employers will feel the burden in their employees’ health outcomes and their company’s finances. Cancer is already a top driver of employer healthcare costs and a major financial toxicity for businesses.

As a Delaware business leader, it is without question that you care about your employees’ quality of life, physical health, and wellbeing. You want your employees to be healthy and productive. However, an important aspect of employee health often goes overlooked: cancer screening and early detection. Cancer screening not only safeguards your employees’ well-being, but also serves as a strategic approach to mitigating rising healthcare costs.

The challenge of rising healthcare costs

Healthcare costs in the U.S. have been climbing steadily, placing a significant burden on businesses. According to the Kaiser Family

Foundation, the average annual premiums for employer-sponsored family health coverage reached nearly $24,000 in 2023, with employers covering a substantial portion of this expense. Cancer treatment is a major contributor to these costs, given the extensive resources required for latestage interventions, and the sustained impact of COVID-19 on delayed cancer diagnosis.

The role of cancer screenings

An abundance of data have demonstrated that regular cancer screening increases ability to detect certain cancers in early stages—before cancer has a chance to spread and become more difficult, if not impossible, to cure. For most cancers, early diagnosis significantly impacts survival rates (20-30%) and reduces cost compared to late-stage cancer diagnosis. For example, the cost of treating early-stage breast cancer can be up to five times less than treating advanced-stage disease.

Notably, benefits of early detection also can include less time off work for employees and fewer disruptions in productivity.

Cancer screening not only safeguards your employees’ well-being, but also serves as a strategic approach to mitigating rising healthcare costs.

Healthy employees are more engaged, more productive, and positive contributors to the workplace.

Your role as a leader

As a leader in the community, you can encourage your workforce to take advantage of cancer screenings. Here are some steps you can take: Promote awareness: Communicate the importance of cancer screenings through internal newsletters, emails, and meetings.

Provide information: Ensure that employees are informed about the types of cancer screenings available and the recommended ages and frequencies for each. You can find info on cancer.org/getscreened, and/or partner with local healthcare providers to offer educational seminars.

Facilitate Access: Consider organizing on-site screening events, at-home screening through businesses like Color Health, or providing time off

for employees to attend medical appointments. Collaborate with health insurance providers to ensure that cancer screenings are covered and easily accessible.

The larger impact

It is well established that cancer screening saves lives and has knockon effects that benefit society. Most critically, for the individual, early detection is linked to increased survival, higher quality of life, and reduced disruption. For loved ones and the community, early detection reduces caregiver burden. As an employer, there is an unquestioned benefit to employees, and a generally positive impact on organizational health. Finally, within Delaware, early detection has the potential to reduce strain on the state’s healthcare system, freeing up resources for other critical needs. Put simply, all boats rise with early detection, and we at the American Cancer Society are here to help. n

WORLD-CLASS STROKE CARE STARTS HERE

Beebe Healthcare is a proud member of the Jefferson Health Neuroscience Network. Powered by the latest innovations in telemedicine specially designed for acute stroke care, this clinical collaboration enables us to leverage our expertise as a certified* primary stroke center with the world-class skills of Jefferson’s team to quickly and safely diagnose patients experiencing stroke symptoms and decide the best course of treatment when minutes matter most.

*Recertified by the Joint Commission and The American Heart Association in 2023

is Our Specialty SUSSEX COUNTY

Karen E. Knudsen, MBA, Ph.D., is CEO of the American Cancer Society and American Cancer Society Cancer Action Network.

Leveraging the Enhanced Premium Tax Credit

Ensuring Delaware small business employees and self-employed workers have access to healthcare coverage BY

WILLIAM WILSON

THE AFFORDABLE CARE ACT’S (ACA) Marketplace health insurance products and Medicaid expansion has meaningfully impacted the health of people across communities nationwide, bringing coverage to 6.2 million small business employees and self-employed workers in the U.S.1

In 2013, almost one-third of the 36.3 million Americans employed by businesses with fewer than 50 employees were uninsured.2 By 2022, that number fell to less than 17%.3 Over the same period, the uninsured rate for self-employed workers fell from 27.3% to 16.4%.4 Meanwhile, across the state of Delaware, the total population of uninsured people was cut nearly in half, from 10% to 5.5%5

A large part of this significant improvement in coverage can be attributed to actions Congress undertook in the American Rescue Plan to enhance the ACA’s premium tax credits (PTCs), making marketplace products more affordable for consumers. As a result of the enhanced PTCs, a record-breaking 21.4 million people selected a marketplace health

insurance plan in 2024, a 30% increase over the previous year.6 These enhanced PTCs are set to expire at the end of next year, and it’s important that Congress works to extend these at their earliest convenience to ensure Americans—and Delawareans—continue to have the security and peace of mind that comes with health insurance coverage.

Delaware alone saw more than 44,000 new enrollees in 2024, a nearly 30% increase compared to the prior year.7 Under Insurance Commissioner Trinidad Navarro’s leadership, Delaware has a competitive and stable marketplace that allows consumers to choose from more than 50 products offered by four marketplace insurance companies, including our company—Ambetter Health of Delaware. With PTCs, Delawareans at all income levels have experienced lower premiums, and many low-income consumers have had access to zero-cost plans. If the enhanced PTCs were to expire next year, some Delawareans could see their premiums increase hundreds of dollars per month.8

Thanks to the efforts of Congress, the Delaware’s Insurance Commissioner, Trinidad Navarro, the General Assembly, and Governor John Carney, our state’s Marketplace is stronger than ever for the thousands of Delawarean small business employees and self-employed workers that rely on it for quality health coverage. We must all commit to continue working together to ensure our strong marketplace continues, ensuring a healthier tomorrow for more Delawareans. n

1 Center on Budget and Policy Priorities, ACA Drove Record Coverage Gains for Small-Business and Self-Employed Workers, (Jul. 2024), https:// www.cbpp.org/blog/aca-drove-record-coverage-gains-for-small-business-and-selfemployed-workers.

2 Kaiser Family Foundation, The Uninsured: A Primer – Key Facts About Health Insurance and The Uninsured In America, p. 11 (Dec. 2014), http://files.kff.org/attachment/the-uninsured-a-primer-key-facts-abouthealthinsurance-and-the-uninsured-in-america-supplemental-tables.

3 CBPP, at footnote 1.

4 Id.

5 Kaiser Family Foundation, State Health Facts – Health Insurance Coverage of the Total Population, https://www.kff.org/other/state-indicator/ total-population/?currentTimeframe=0&sortModel=%7B%22colId%22:%22L ocation%22,%22sort%22:%22asc%22%7D.

6 Center on Budget and Policy Priorities, Record Numbers of People Chose ACA Marketplace Coverage for 2024.

7 Kaiser Family Foundation, State Health Facts – Marketplace Enrollment, 2014 – 2024, https://www.kff.org/affordable-care-act/stateindicator/marketplace-enrollment/?currentTimeframe=10&sortModel=%7B%2 2colId%22:%22Location%22,%22sort%22:%22asc%22%7D.

8 Center on Budget and Priorities, Health Insurance Costs Will Rise Steeply if Premium Tax Credit Improvements Expire, (Jun. 2024), https://www.cbpp. org/research/health/health-insurance-costs-will-rise-steeply-if-premium-taxcredit-improvements-expire.

William Wilson is plan president and CEO of Delaware First Health. Delaware First Health (DFH) is a Centene company, a leading healthcare enterprise that is committed helping people live healthier lives. In 2023, DFH became one of Delaware’s three Medicaid Managed Care Organizations. Additionally, DFH’s leadership team provides local leadership for Centene’s Delaware Marketplace product, Ambetter Health of Delaware, and their Medicare product, Wellcare.

The Future of Healthcare

How employers can prepare for value-based care

BY KAREN MARIE JOSWICK, MHA

THE HEALTHCARE LANDSCAPE

is transforming significantly, moving from the traditional fee-for-service model to a value-based care approach. This transition has profound implications for Delaware businesses, affecting healthcare costs and employee wellness programs. As the state strives to improve health outcomes and address longstanding health disparities, understanding and preparing for this shift is crucial for local businesses.

Understanding value-based care

Value-based care is a healthcare delivery model that ties payments for care delivery to the quality of care provided and rewards providers for both efficiency and effectiveness. In this model, providers are compensated based on patient health outcomes, incentivizing them to deliver high-quality, coordinated care and promote overall wellness. Unlike fee-for-service, which increases the volume of services, value-based care focuses on improving patient outcomes and quality of care while managing costs1

America’s Health Rankings ranked Delaware 18th overall for health outcomes, but 39th for high blood pressure and 42nd for diabetes prevalence.

This middling performance underscores the need for continued improvement, with a focus on prevention and access to primary care. Businesses can help with these health opportunities and address social determinants of health. One example to highlight is Unite Delaware, a network of partners that use Unite Us’ software to securely identify and support services that address the needs of individuals within the community. These efforts have shown promising results, but continued investment in value-based care and health equity initiatives are necessary to improve Delaware’s health rankings and outcomes.

Preparing for the future

The shift towards value-based care

The movement towards value-based care has been gaining momentum for years, but recent developments have accelerated this trend. In 2022, the Centers for Medicare & Medicaid Services (CMS) announced a goal to have all Medicare beneficiaries in a care relationship with accountability for quality and total cost of care by 20302. Commercial payers are following suit, with many major insurers implementing value-based care programs3

The COVID-19 pandemic highlighted the vulnerabilities of the feefor-service model and exacerbated health disparities, further pushing the industry towards a value-based care and health equity focus4. Health equity is achieved when everyone has a fair and just opportunity to attain their highest level of health5

Delaware has made progress in some healthcare cost and quality aspects, but there’s room for improvement.

The U.S. News & World Report ranked Delaware second in the nation in 2024 for hospital quality.

Delaware’s Medicare Shared Savings Program ACOs generated $11.3 million in total savings in 20216

As we move forward, collaboration between businesses, healthcare providers, payers, and community organizations is crucial in realizing the full potential of value-based care and achieving health equity in Delaware. The business community can play a pivotal role in this transformation.

Educate leadership: Ensure that decisionmakers understand the principles of value-based care, its potential impact on the business, and its role in promoting access to care and improved quality.

Promote wellness programs and use of technology: Develop robust employee wellness programs that align with the preventive focus of valuebased care. Explore digital health solutions—like telehealth and remote patient monitoring—to help employees better manage their health and connect with providers, ensuring they are accessible.

Review current health plans/benefits: Assess whether current health plan offerings incorporate elements of value-based care and consider options that do, focusing on plans that address access and reducing health disparities. Greater emphasis on preventive services and chronic disease management could result in a healthier, more productive workforce.

The transition to value-based care represents a significant opportunity for Delaware businesses to improve employee health while potentially

reducing healthcare costs and addressing health inequities. With Delaware’s accountable care organizations already demonstrating millions in savings and high-quality scores, the potential for value-based care to positively impact business bottom lines and community health is clear.

By embracing this model, Delaware businesses can be at the forefront of healthcare innovation, driving better health outcomes and economic benefits for the entire state. n

1 NEJM Catalyst. (2017). What Is Value-Based Healthcare?

2 Centers for Medicare & Medicaid Services. (2022). CMS Outlines Strategy to Advance Health Equity.

3 Health Care Payment Learning & Action Network. (2022). APM Measurement Effort.

4 Health Affairs. (2020). COVID-19 And The Rise Of Value-Based Care Models.

5 Robert Wood Johnson Foundation (2017) What Is Health Equity?

6 Delaware Health Care Commission. (2023). State Innovation Model.

Karen Marie Joswick, MHA, is the founder and president of Benevolence Health.

There is a place where you don’t have to choose quality over convenience. Where you don’t have to choose outstanding medical care over being cared about. Where a team of people have chosen to make health care more of what you want it to be, so that you can choose to have it all.

Education & Workforce Development

Prioritizing Career Readiness

Preparing students for the future workplace

CONTRIBUTED BY WILMINGTON UNIVERSITY

EMPLOYERS EXPECT new college graduates to hit the ground running in an increasingly competitive marketplace. How can colleges and universities better equip their graduates to meet this challenge? By ensuring career readiness through a multi-pronged approach.

Using market research in curricular development

Higher education institutions can assess emerging fields of study, new methodologies and technologies, and evolving industry standards to inform program development and make curricular updates. These steps help ensure that program and course offerings stay current and relevant and provide graduates with skills that match industry demand.

Offering programs led by active practitioners

Students benefit from the rich experiences of their instructors, and those who are active in their fields can impart the tried-and-true strategies that have contributed to their career success. Practitioner-educators can also assist students in growing their professional networks and developing the soft skills that are valued within their industry.

Providing a range of work-integrated learning opportunities

Experience is often the best teacher. Work-Integrated Learning (WIL) allows students to apply academic knowledge in context within a professional work environment while earning credits toward a degree

As an institution dedicated to serving the needs of working adults, Wilmington University is committed to fostering career-readiness in its graduates

program. WIL provides career exposure, builds students’ résumés, and often leads to full-time employment. The National Association of Colleges and Employers reports that, on average, companies offer 66% of their interns full-time employment, and 76% of paid interns who accept a job offer remain with that employer one year later.

At Wilmington University, WIL is offered in the following formats:

• Cooperative education (commonly known as a “co-op”) is offered as multi-semester, structured programs that combine classroom-based education with practical work experience.

• Internships are paid, unpaid, or stipend-only opportunities that allow undergraduate students to function in typical “on-the-job” environments and earn free elective credits toward their degrees.

• Service learning integrates meaningful community service with instruction and reflection into a student’s academic program.

New Castle County Vocational Technical School District

Educating Our State’s Future Workforce

• Senior projects/capstones are result-based initiatives that students take on in the final year of their program. Students plan and produce culminating projects that benefit their chosen fields or markets.

Supporting student and industry success

As an institution dedicated to serving the needs of working adults, Wilmington University is committed to fostering career-readiness in its graduates—which is critical to student success and bolsters the success of local and national industry.

The University partners with more than 400 regional businesses to offer work-integrated learning opportunities to students and help employers find top-quality, reliable, and highly skilled employees.

Wilmington University’s respected faculty, comprising active practitioners and industry experts, designs programs that prepare graduates to tackle challenges in the global business and technology marketplace, banking and financial services sector, health care and education systems, and community organizations. n

Organizations that would like to partner with Wilmington University for WIL opportunities or employee education programs can find more information at wilmu.edu/WIL.

Amplifying Youth Voices

How Delaware Pathways helped one student develop passions into careers

BY DAN CRUCE AND ANAYA PATTERSON

DELAWARE PATHWAYS is a collaborative public-private initiative focused on workforce development to aid young people in planning their futures. High school students involved in Pathways develop specialized skills, gaining an early start on their career, apprenticeship, or higher education plans. This initiative ensures that students graduate with a clear, actionable path for their future.

At United Way of Delaware (UWDE), our team emphasizes equity and access in our role within Pathways’ leadership. Central to this focus is amplifying youth voices. Given Pathways’ current success and its potential for even greater workforce development impact, we are launching a youth voice series to highlight the diverse benefits Pathways offers our youth. Anaya Patterson, a United Way intern and Pathways graduate, exemplifies this impact.

In Anaya’s words: “As a Delaware Pathways program graduate, I value the opportunity to share my perspective and voice with this crucial program. Today’s young people are tomorrow’s changemakers; supporting them during their formative years is vital. With Delaware’s workforce rapidly evolving, it’s essential for educators and employers to properly prepare and equip young people for future success. Delaware Pathways achieves this by

empowering youth and instilling essential ‘soft’ and ‘hard’ skills, motivating them to explore new industries. Employers must then open doors for young people, allowing them to gain necessary experience. Embracing our youth’s drive, passion, and fresh perspectives can create meaningful change. Pathways and employers collaborating can lay the foundation for youth, helping propel businesses and organizations toward success.”

Anaya continues: “My story is non-traditional. In high school, I initially pursued culinary arts. Growing up, I watched cooking shows and dreamed of attending culinary school to create sophisticated cuisine. However, that path didn’t work out for me. Pathways offered me choices, leading me to audio and video engineering, which I thoroughly enjoyed. This experience introduced me to photography, sparking a new passion. I applied the skills I learned from Pathways in life outside of high school. Community organizations encouraged my creative side, allowing me to produce beneficial products while perfecting my craft.”

Anaya’s story highlights the importance of high school pathways and employers in providing foundational experiences and growth opportunities. While pathways teach valuable skills, it’s equally important for young people to apply these skills. Local businesses, community organizations,

and high schools play key roles in integrating young people into the workforce. Early recognition of talent by employers allows for training and conditioning students for the workplace. Young people can achieve remarkable things when given the opportunity.

We thank Anaya for sharing her story and voice. She represents many others. However, much work remains to ensure more youth have similar experiences. This is the core of UWDE’s equity and access work with our Pathways partners. UWDE will continue to amplify youth voices, which are often underestimated. Together, we can change this. You will continue to hear from us and them. We welcome your thoughts, insights, and questions. Collective impact requires a collective effort. You are part of that collective. n

NEW GRADUATE CERTIFICATE PROGRAMS

Dan Cruce is chief operating officer at United Way of Delaware and 2018 & 2012 Superstars in Business Winner 2017 & 2011 Award of Excellence Winner

Marie Holliday, CPA, MBA, Managing Director Chair, DSCC Board of Directors

AI Skills for All

Google prepares students and educators for the AI-powered future of work

BY DR. SHANIKA HOPE

THE RAPID EVOLUTION of artificial intelligence (AI), particularly generative AI and related tools, has ushered in an era of unprecedented technological change. Google has long been committed to empowering individuals with the skills and knowledge necessary to navigate this new landscape, and has deeply invested in providing equitable access to computer science (CS) education and technical skills for over a decade. We recognize that CS continues to be foundational to AI education and skill development and believe that everyone should have the opportunity to learn about AI, regardless of their background or experience.

Our commitment to equitable CS education is exemplified by initiatives like CS First, Code Next, and Tech Exchange, which have introduced and supported millions of students in advancing coding and computing skills. Additionally, our long-standing partnerships with organizations like Code. org, CSTA, and the Kapor Center further bolster the ecosystem’s efforts to expand access to CS education in schools worldwide. Through these

efforts, we aim to inspire the next generation of innovators and creators, equipping them with the tools and skills to shape the future.

As AI continues to advance, it’s essential that we not only focus on students but also support the educators who play a vital role in shaping their learning experiences. To this end, we have launched several initiatives aimed at providing educators with the resources and training they need to understand AI concepts and utilize the tools themselves. Earlier this year, we created the self-paced Generative AI for Educators course, in collaboration with the MIT RAISE, that offers educators an opportunity to learn how to save time and enhance student learning with generative AI tools.

In addition to our focus on formal education, we also recognize the importance of upskilling and reskilling workers. We are committed to making AI education accessible to everyone, regardless of their background. Through our Google Career Certificates program, we offer affordable, flexible online training in high-demand fields like data analytics and

cybersecurity. Earlier this spring, we announced a new Google Career Certificate specifically on Google AI Essentials as part of Google.org’s $75M AI Opportunity Fund in the U.S. AI Essentials helps learners stay ahead of the AI learning curve and teaches skills like prompt engineering and how to use AI responsibility and productively.

We also know that the apprenticeship model is a key way to reduce skills gaps and help workers enter AI-powered and high-demand fields, so we’ve invested in a robust apprenticeships program since 2017, fostering opportunities and increasing access for workers, while developing talent for a broader global workforce.

We believe that our ongoing efforts to promote CS education, support educators, and provide upskilling opportunities are essential to ensuring that everyone can benefit from the transformative power of AI. By democratizing access to AI education and fostering a skilled and diverse workforce, we can help shape a future where AI serves as a force for good, driving innovation and creating new opportunities for all. n

Dr. Shanika Hope is director of CS impact and outreach at Google.

Wednesday, October 2,

9:00 AM - 1:00 PM

Meeting People Where They Shop

The Department of Labor and Christiana Mall’s one-stop summer service initiative

CONTRIBUTED BY THE DELAWARE DEPARTMENT OF LABOR

THIS AUGUST, the Delaware Department of Labor (DOL) teamed up with the Christiana Mall in Newark to offer shoppers a unique experience— showcasing an agency-wide array of services benefiting our community, local families, jobseekers, and employers alike.

The Delaware Department of Labor connects people to jobs, resources, monetary benefits, workplace protections, and labor market information to promote financial independence, workplace justice, and a strong economy. The Christiana Mall has defined the customer and retail experience in Delaware for more than 40 years. With 130 storefronts, four anchor stores, and more than millions of visitors per year, it is a regional, full-service hot spot for tax-free shopping, dining, and entertainment. Comprised of trendy stores, an impressive food court, and exceptional streetscape, it caters to a

broad demographic—in other words, the Christiana Mall attracts everyone the Department of Labor wants to meet and serve.

“Christiana Mall has deep roots in this community and that is very important to us. Thousands of our local shopper base have also relied on our shopping center for employment,” said Steve Chambliss, senior general manager of Christiana Mall. “This partnership is truly a win-win for everyone.”

“I extend my heartfelt thanks to Steve Chambliss, the senior general manager of Christiana Mall, for his invaluable collaboration with the Delaware Department of Labor,” said Secretary of Labor Karryl Hubbard. “Together we have a great story to tell—one of service, support, and community engagement. Our combined efforts can help thousands of

people across the state, providing them with the resources and information they need to achieve financial independence and workplace justice. I’m excited about the impact this project had on our ability to connect with people. The response has been overwhelmingly positive, and initiatives like this are essential in building stronger, more informed communities.”

The Department of Labor celebrates Christiana Mall’s labor market expansion and employment opportunities. In working together, they were not only able to assist Christiana Mall’s employers in finding employees but also showcased the programs and services DOL has to offer to anyone working in Delaware. This unique partnership has been an opportunity to increase all Delawareans’ awareness of DOL services while meeting people where they are.

partnerships. This is another example of meeting people where they are and offering a true one-stop experience of DOL services and programs to jobseekers, shoppers, storefronts, businesses, hiring managers, and community members,” said Richard Fernandes, director of the Division of Employment and Training.

While the mall was filled with backto-school shoppers, DOL staff were able to answer questions and distribute brochures on employment and training grant eligibility, vocational rehabilitation services, workers’ rights, occupational and labor market information, unemployment insurance options, and the upcoming paid medical and family leave insurance program.

“Partnering with the Christiana Mall offers the Delaware Department of Labor an exciting opportunity to expand our services and build strong

This partnership helped to reach busy, on-the-go Delawareans and surrounding neighbors. But the DOL and Christiana Mall team-up does not end here—look for their highly anticipated holiday hiring event in the fall to support mall employers. n

From President to Student

BBB’s Christine Sauers shares how it’s never too late to take a bold career transformation journey

CHANGING COURSE MID-CAREER can be both daunting and exhilarating. It requires courage to step away from a successful trajectory and dive into uncharted territory. Christine Sauers, who has dedicated more than two decades as the president of the Better Business Bureau Serving Delaware, is a prime example of how embracing a new challenge can lead to profound personal and professional growth. We sat down with Christine to learn about the new role she’s leaning into—law student.

You’ve been successfully running the Better Business Bureau Serving Delaware (BBB) for 22 years. What inspired you to go back to school and pursue a law degree? Have you always had an interest?

My decision to go to law school isn’t a result of being unhappy in my current job. Much to the contrary. I love the mission of BBB and the

Delaware business community. It’s because of my job and community that I feel like I can do this.

Law school was always something that I thought I would do. My major in college was political science, and I had some great career opportunities presented to me that led me to becoming president of the BBB at age 27. It was a challenging few first years—learning how to run an organization, manage people, work with a board, and fundraise—all on top of starting a family. But it’s been a great fit. It allowed me to learn and grow as a leader.

Can you share a specific moment or event that made you decide the time is now to fulfill this dream?

It was a culmination of events and stage of life. In a post-COVID world, I think we all realized that we can be more flexible and adaptive than we

Christine Sauers with Carlene Clark (right), law clerk at the Delaware Court of Chancery, and Ben Hayhow (middle left) and Jada Rivera (left) who also interned.

ever dreamed. My kids are older and I had already started wondering what my next 20 “career years” would look like. When Wilmington University announced they were starting a law school with a part-time option at an affordable cost, it was a “now or never” moment for me.

Were there any individuals who encouraged you to apply to law school?

My husband, Dave, has been my number one champion. He gave me the courage to take the leap and reassured me that everything would be under control at home. My next step was meeting with attorneys that I respect for advice. My first call was to David Stratton, a prominent bankruptcy litigator who was on the search committee that hired me at BBB. He was candid with me and wanted me to be prepared for some of the challenges I may face. But more than anything, he was supportive and continues to be a resource that I lean on.

What has been the most surprising aspect of law school so far?

I’m surprised at how excited I am to go to class every night. The workload is intense, but it’s interesting and challenging work. I never dread class or the assignments. I can’t wait for the next term to begin.

How do you balance the demands of law school while running the BBB? Discipline. That’s the only word that can describe it. I am a planner by nature, but balancing BBB, law school, and my family has taken my scheduling skills to a new level. I am learning how to be very efficient and deliberate with my time.

I am lucky to have a wonderful team at BBB and supportive Board of Directors. I have a tremendous amount of confidence in my team. I’m not shocked by their dedication, but I am appreciative of it.

This summer, you completed an internship at the Court of Chancery. Tell us about that experience and what you gained from it.

My friends and family all got big smiles when I shared that I was going to “intern” this summer. The idea of interning conjures up images of a young, new grad with little to no experience.

I have a full-time job and I didn’t think it would be possible for me to intern this summer like most first year (1L) law school students. Wilmington University really worked with me. The BBB is closed on Fridays in the summertime, which gave me one day a week to intern in person.

Wilmington University reached out to the Delaware Court of Chancery—widely recognized as the nation’s preeminent forum for disputes involving hundreds of thousands of Delaware corporations and other business entities. It was an incredible opportunity. Under Magistrate Loren Mitchell’s mentorship, I researched and briefed active cases and helped draft bench rulings for her. Most of the cases have been trust and estate, fiduciary, or property disputes. It’s real-world experience and critical to understanding the complexities of practicing law.

How do you plan to integrate your business background with your impending law degree?

I enjoy working with business owners and helping understand the challenges they face. I’ve spent the past 25 years working with business

owners in the state to figure out how to help them succeed. What I do now at BBB involves dispute resolution between consumers and businesses. I’ve learned that many disputes come down to a breakdown of communication and failure to set clear expectations from the beginning. I am able to take my professional experience and apply the legal principles that they are teaching in class. Practicing business law is a logical step.

What advice would you give to someone considering a major career shift later in life?

Make a plan. Figure out what support and resources you would need in order to make a change. Find a person, or persons, that are going to cheer you on when things get tough. Then, work the plan.

And final words?

This isn’t something I did lightly. I had many conversations with my husband and professional connections. I had to take into consideration my family, and how this time and financial investment would impact them. In the end, it made sense for us. My kids are my continued inspiration. I want them to see it’s never too late to make a change. n

Visit DSCC.com/DelawareBusiness to read the full Q&A with Christine Sauers.

Hon. Loren Mitchell (left), Magistrate in Chancery, and Christine Sauers (right)

Delaware’s low cost of doing business, central location, and skilled workforce position the state as a center for manufacturing. With an output of nearly $5.6 billion, the industry is a major force in Delaware’s economy and the third-largest traded sector.

TO HIGHLIGHT DELAWARE’S VIBRANT and diverse manufacturing industry—which employs 28,000 Delawareans—and promote the sector as a top career path, the Delaware State Chamber of Commerce (DSCC) and its affiliate, the Delaware Manufacturing Association (DMA), launched the Coolest Thing Made in Delaware contest in 2024. This competition offered an engaging and imaginative

“Not only do manufacturers make products that meet the needs of consumers right here in the First State, but they have global— even galactic—impacts.”

— Michael J. Quaranta, President, Delaware State Chamber of Commerce

campaign that brings in the general population and educates them about the manufacturing industry’s economic outputs, innovative products, impact, careers opportunities, and more.

Running from January through March, the Coolest Thing Made in Delaware contest featured over 50 products from 40 companies that are manufactured in the First State. Structured in a bracket format, the competition was narrowed down through public online voting, starting with the Top 16, down to the Top 4 and ultimately one champion. Throughout the competition, nearly 20,000 individual votes were cast.

The 2024 Coolest Thing Made in Delaware— Hologic’s 3Dimensions Mammography Systems—was revealed at the Delaware State Chamber of Commerce’s Spring Manufacturing & Policy Conference on March 28 at Delaware Technical Community College in Dover. The 2025 contest will open on January 21, 2025, and conclude on March 27, 2025. Contact Kerri Welcher at kwelcher@dscc.com for more information. n

Mike Quaranta

with Hologic’s

“From our talented engineers and designers to our skilled technicians and production staff, each person plays a vital role in our success. Winning this award is a reminder that in the world of manufacturing, success is not measured solely by the products we create, but by the impact we have on the lives of others.”

— Brian

Brooks,

Vice President

of Global Operations Breast and Skeletal Health, Hologic

DSCC’s

(center)

Michael Washko (left) and Brian Brooks (right).

Manufacturing

When “Cool” Saves Lives

Hologic’s 3Dimensions™ Mammography System dominates cancer detection

BY PETER OSBORNE

PHOTOGRAPHY

BY

DR. ROBERT LAY, THEREALROBLAY PHOTOGRAPHY

SO WHAT DOES IT MEAN to be “cool?” It’s not a dad wearing socks with sandals on the boardwalk at Rehoboth Beach or the person in front of you at Starbucks placing an overly elaborate coffee order.

In Delaware, voters in the Delaware State Chamber of Commerce and Delaware Manufacturing Association’s inaugural Coolest Thing Made in Delaware contest faced options ranging from spacesuits made by ILC Dover, Playtex Sport Tampons, and guitar picks to Dogfish Head beer, claymore weapons systems, Bloody Mary sticks, and sarcophagus-scented candles.

All cool, to be sure. But after nearly 20,000 votes, the winner’s coolness fell into the category of “lifesaver” as the prize went to Hologic’s 3Dimensions™ Mammography System, which provides higher-quality images and a more comfortable screening procedure.

For Gina Corley, who works in Hologic’s Newark office, the word “lifesaver” is literal. The day before Hologic learned it won, she rang the bell that cancer survivors ring when they’re free of the disease. That day came five months after she was diagnosed using the scanner at the Tatiana Copeland Breast Cancer Center at ChristianaCare’s Helen F. Graham Cancer Center during her annual screening.

“Although I had no symptoms or genetic risk factors, our screener detected the cancer early, at a highly treatable stage, thanks to its advanced detection capabilities,” she says.

The trophy initially sat on Corley’s desk during a renovation of the Newark company’s manufacturing facility that was paid for with a $2.2 million state grant that brought with it Hologic’s promise it would add 225 new employees. That will bring employment to nearly 400 for a company whose screeners own 80% of the U.S. market.

Manufacturing

“Developing new products and technologies that provide streamlined, personalized treatments is essential to fulfilling our vision to revolutionize patient care while leveraging our strength in women’s health to create a world where every patient has access to exceptional healthcare options.” — Paola Wisner, Vice President of Global Research and Development

Newark is now the global headquarters for Hologic’s Breast and Skeletal Health division, which also produces biopsy technologies. It will finish consolidating its production facilities in Newark by early 2025, meaning many of those 225 new employees will relocate from Danbury, Connecticut.

“The 3D system was a complete game changer with respect to early detection of breast cancer when it was launched in 2011,” says Hologic Vice President of Global Operations Brian Brooks, adding that the company was the first manufacturer to bring 3D technology to the market. “It detects [far more] invasive breast cancers than 2D mammography. The fact that what we make saves lives is what makes it damn cool to me.”

Hologic says it’s mammogram machines around the United States conduct millions of exams each year and save tens of thousands of lives per year. Hologic also uses AI to compare the data from one exam to a growing database of exams and make recommendations to screening radiologists to check.

“The radiologists using our AI are gaining much greater confidence in the specificity of the results that are obtained,” Brooks says. “It focuses

the radiologist’s eye exactly where it needs to go, which is important as they contend with staffing shortages and heavy workloads.”

Hologic, a Massachusetts-based public company that employs 7,000 people worldwide, focuses on improving women’s health and wellbeing through early detection and treatment. In 1999, it entered the Delaware market by acquiring Newark-based Direct Radiography.

Brooks says the transfer of Hologics’s manufacturing and R&D for the on-market products “will enable us to build on our legacy of innovation with fresh perspectives and new energy that these new folks are bringing into the facility along with the talent that we’ve been able to find here in Delaware. It’s really getting everyone under one roof, working on the same thing at the same time, just those hallway conversations and the lab conversations that spark a thought.”

Vice President of Global Research and Development Paola Wisner agrees. “We are at such a pivotal moment in healthcare as medical technology continues to evolve and advance, and our team here in Newark is at the forefront of innovation,” she says. “Developing new products and technologies that provide streamlined, personalized treatments is essential to fulfilling our vision to revolutionize patient care

while leveraging our strength in women’s health to create a world where every patient has access to exceptional healthcare options.”

Hologic has prioritized building hiring relationships with the University of Delaware and the Newark area Vo-Tech schools in an effort to help grow the pipeline of innovators.

“We’ve hired rising seniors from Hodgson and Delcastle who spend half their time working here and half their time in school,” Brooks says. “It opens their eyes to the emerging field of medical device manufacturing.”

As far as university recruiting, Brooks says Hologic is fortunate to have connected with the University of Delaware and its “really strong engineering programs.”

“We want to instill within our culture the philosophy that ‘We is greater than me’ and that at the end of the day we’re helping to protect our moms, our daughters, our grandmothers, whoever it may be. We want to make sure that Hologic is an employer of choice in everyone’s mind.”

Hologic has a fundraising and culture committee based out of Newark called the Pink Squad that helps direct volunteer time and funds toward local organizations.

With Breast Cancer Awareness Month coming up in October, Hologic is promoting the importance of screenings and early detection worldwide. The Newark office is a major sponsor of Making Strides of Delaware, a non-competitive walk that raises funds and awareness for breast cancer. The 2024 event will take place on Sunday, October 27, at Bellevue State Park in New Castle.

“Our associates will be walking during Making Strides and supporting the Unite for HER’s Wellness Passport Program,” which supports patients as they go through breast and ovarian cancer, Brooks says. “It’s a deeply personal issue for many of our associates.”

Hologic asks for feedback from clinicians and patients on improving its products. Pain during exams has historically been the number one complaint during mammograms, so the company developed its Smart Curve Breast Stabilization System, which mirrors the shape of a woman’s breast to reduce pinching and apply uniform compression over the entire breast.

“This fear of pain historically has prevented many women from making regular breast imaging appointments a priority, putting women at risk of cancer being missed or diagnosed much later than it should have been when it’s at a more advanced stage,” Brooks says.

As Hologic made its way through each round of the Coolest Things competition, leaders began thinking they had a real shot at winning.

“Considering the size of some of our competitors and some of the really cool products, yeah, winning was a surprise,” Brooks says. “But as I thought about it, we’ve probably all been touched in some way, shape, or form by breast cancer. So why not throw some love to the company who developed and produces these devices that help our loved ones?”

“We take immense pride in the lifesaving technology we design and produce,” he added. “But entering the competition was more about raising awareness about what we produce right here in Newark, Delaware.”

Mission accomplished. n

A Clean Energy Future— Why Delaware? Why Now?

First State Hydrogen,

Inc. is

working to provide energy independence

BY DORA CHEATHAM

THERE HAS BEEN MUCH TALK about hydrogen over the last few years and with good reason. As the world seeks to address climate change, the adoption of technologies and energy sources that reduce our dependence on fossil fuels becomes increasingly important. Clean hydrogen is one piece of a multi-faceted approach: as an energy source with three times the energy by mass of carbon-based fuels and multiple applications, it is a key driver of energy independence. By 2021, more than 25 major global economies adopted hydrogen as a pillar of their energy sector strategies, including the Middle East which is expected to invest $100 billion in clean hydrogen projects by 2030. Closer to home, the U.S. National Clean Hydrogen Strategy includes provisions and support for improved efficiency and cost-effectiveness of clean hydrogen technologies, equipment and domestic supply chain of key components, support for Regional Clean Hydrogen Hubs (H2Hubs Program), and the development of a Clean Hydrogen Support Standard and a Clean Hydrogen Strategy and Roadmap.

The H2Hubs Program

One of the provisions of the Inflation Reduction Act—which was signed into law in 2022—included $7 billion in funding for the creation of Regional Clean Hydrogen Hubs. A regional hub is a network of hydrogen producers, consumers, and connective infrastructure. In November 2022, the U.S. Department of Energy received 79 concept papers for regional hubs. In October 2023, seven hubs were selected to enter into negotiations. Among them was the Mid-Atlantic Hydrogen Hub (MACH2), comprising Delaware, southeastern Pennsylvania, and southern New Jersey. MACH2 comprises a coalition of partners and projects whose goals include:

• The generation of predominantly zero emission hydrogen that will be used primarily in transportation, industry, and power generation sectors

• The reuse and revitalization of existing pipeline infrastructure

• The creation and retention of several thousand well-paying jobs, including union jobs, and the generation of a talent pipeline in the clean energy sector

• Economic opportunity and health improvements that will directly benefit disadvantaged communities

Delaware’s role in the clean energy ecosystem

Today in Delaware, we produce very little of our own energy; in 2021 we consumed almost 80 times more energy than we produced. Most of that came from natural gas, which we import from Pennsylvania through pipelines.

In addition, we have some aggressive goals to address climate change. Delaware’s Renewable Portfolio Standard (RPS) requires that electricity retail suppliers in the state obtain 40% of power sales from renewables by 2035 with at least 10% from solar energy, while Delaware’s House Bill 99—passed in 2023—further requires that we reduce greenhouse gases by 50% by 2030 and 100% by 2050.

Producing and consuming green hydrogen in Delaware is a key pathway to helping achieve those goals.

First State Hydrogen, Inc.

First State Hydrogen, Inc. founder Andrew Cottone is no stranger to fulfilling a market need and building a safe and sustainable company around that need. Prior to founding First State Hydrogen, Andrew co-founded Adesis, which sold to Universal Display Corporation in 2016 (Nasdaq: OLED) and continued to lead Adesis’ growth for the next decade.

For First State Hydrogen, he has a very clear vision: to provide affordable clean hydrogen for American energy independence, and the decision to locate in the Mid-Atlantic was an easy one. According to Andrew, Delaware has all the assets that a company like First State Hydrogen needs to drive clean energy independence for Delaware and the Mid-Atlantic and help the region meet its sustainability goals.

First State Hydrogen is currently laying the foundations to build a 60MW electrolysis plant that will be producing approximately 25 metric tons per day of green hydrogen. For the users of that hydrogen, that’s the equivalent of removing the carbon dioxide emitted from approximately 12,600 cars every day. And that’s just the beginning.

Delaware is the lowest lying state in the nation with access to all the resources needed to drive a profitable electrolysis plant. Coupled with its location between Washington, D.C. and New York City (which means proximity to potential end users) and a political climate that is primed to capitalize on this opportunity, the time is ripe to make the quantum leap from a state that imports 80 times more energy than we produce to one that is a producer, not just of energy, but clean energy.

For Andrew, “The next Pete du Pont moment is upon us.” He is referring to the 1981 Financial Center Development Act—a transformational initiative that led to credit card and banking growth in Delaware, resulting in high paying jobs and economic strength. “Green hydrogen presents a transformative opportunity for Delaware and First State Hydrogen, Inc. By embracing this clean energy source, the state can combat climate change, revitalize its economy, and solidify its position as a leader in clean technology, paving the way for a cleaner future for our neighbors and the environment.” n

Dora Cheatham is vice president of sales and commercialization at First State Hydrogen, Inc.

A Sustainable Facility

DuPont constructs new manufacturing facility with energy conservation in mind

CONTRIBUTED BY DUPONT

ON NOVEMBER 6, 2023, DuPont opened its new Kalrez® Manufacturing facility, named Tralee Park Annex, in Newark, Delaware. The facility provides supplemental capacity to the existing Tralee Park site in Newark and is dedicated to manufacturing semiconductor grade perfluoroelastomer seals in a state-of-the-art ISO Class 6 Cleanroom, along with other supporting processes and facilities.

Construction on the new site included a complete building makeover to support the installation of customized equipment to extrude, mold,

necessary process utilities to power and operate the equipment, cleanroom, and HVAC systems.

Throughout the construction of the site, DuPont integrated sustainability principles and processes into all aspects of the project. DuPont installed the most energy efficient technology available, particularly with significant utility requirements for the process equipment,

Mechanical Room

Johnson Air Rotation Unit

ISO Class 6 Cleanroom

large cleanroom, and HVAC facilities. DuPont installed energy efficient LED lighting and automated controls to reduce energy consumption for facility lighting. In addition, two of the most significant energy reduction features include Automated Building Controls and a new type of air handler that reduces both the upfront investment cost of the facility and the energy requirements going forward.

DuPont installed an advanced Building Automation System (BAS) that monitors and controls all utility and HVAC systems. All fans, pumps, and motors are controlled by Variable Speed Drives (VSDs) to vary the power output and conserve energy, while ramping up as needed to meet the process requirements. All systems are demand-based with energy conservation the primary factor in the programming of the system. The BAS is accessible through multiple displays throughout the facility and can be accessed through network connections using workstation PCs. All air handlers also utilize 100% economizing outside air dampers, which are controlled by the BAS and save energy by drawing in additional cool air during the fall, winter, and spring months for “free cooling” of the process areas, without using as much chilled water to offset the heat generated by the process equipment. The use of VSDs, BAS control systems, and Economizing AHUs can potentially

reduce energy consumption by at least 20-30%.

A second energy savings feature involved the use of large air rotation or air turnover units to provide the conditioned air in a large portion of the facility. These units move and condition high volumes of air in open spaces and replaced 10 roof-top units that were originally proposed in the project design. The air rotation units are installed inside the building at the ground level and circulate and condition up to 50,000 CFM of air, using low HP fans that achieve very good temperature uniformity. This equipment is relatively new in DuPont and enabled both upfront investment savings as well as on-going energy reduction benefits. The site has two of these units installed, which condition about 60% of the facility. The key benefits of these ARUs include:

• Reduced energy usage from low HP fans

• No ductwork or duct insulation cost

• No rooftop support or penetrations

• Fewer utility hook-ups due to less air handlers

• Ground level maintenance

• 100% OA economizer to reduced energy usage

DuPont will continue to look for additional sustainability improvements as the facility is expanded for additional equipment planned in the future. n

Tralee Park Annex

The DuPont Kalrez® Team at the Tralee Park Annex facility

Meaningful Impact, Healthier Future

AstraZeneca transforms the delivery of healthcare to become more resilient, equitable, and net zero

BY ANDY WIRTHS

ASTRAZENECA IS A GLOBAL biopharmaceutical company that aims to deliver innovative medicines to millions of patients around the world. But beyond our core business, we are also committed to operating sustainably in a way that recognizes the interconnection between climate and health.

The company’s sustainability strategy focuses on three main pillars: access to healthcare, environmental protection, and ethics and transparency. Under each pillar, we have set ambitious targets and initiatives that are measured and reported annually. Our efforts and accomplishments have been widely recognized by multiple

organizations and resulted in awards and certifications that position the company as a sustainability leader in the pharmaceutical industry.

Recognizing the strong correlation between healthy people and a healthy planet, we have taken bold action. We launched our flagship Ambition Zero Carbon program in 2020 to drive deep decarbonization across our value chain and find ways to deliver science and medicines sustainably as part of the transition to net zero health systems and a circular economy.

We are also putting nature at the heart of our work, investing in biodiversity through partnerships with local communities and wildlife

Opposite page: Clean and Green – Newark Flips the Switch event. Pictured left to right: U.S. Senator Chris Coons; Angela Kallhauge, patient; Maria Vargas, U.S. Department of Energy; U.S. Congresswoman Lisa Blunt Rochester; and AstraZeneca’s Greg Marino, Shamus Whyte, and Dan Wygal. Above: AstraZeneca’s Newark manufacturing site’s 7,800 solar panels.

Teams here in our home state of Delaware are embedding sustainability into our operations at the Newark manufacturing site and advancing our pledge to deliver lifechanging medicines in a way that is respectful of our planet.

which became the first in the U.S. to begin purchasing renewable natural gas to power the campus.

The Newark site is also utilizing 7,800 solar panels to power building operations. Our utility spend at the site will be reduced by 20-30%, marking another important milestone in delivering emissions reductions in line with our Ambition Zero Carbon program.

It is important that we remember it is incumbent upon all of us to do our part—from pursuing innovative decarbonization partnerships to working across the entire health ecosystem for more sustainable patient care to build a healthier, more sustainable future.

Our 90,000 AstraZeneca employees worldwide will continue to advance our sustainability agenda and drive positive change beyond the impact of our medicines by embedding sustainability into everything we do—from the lab to the patient. n is senior vice president of supply for the Americas region at

experts. Our reforestation partnership with National Fish and Wildlife Foundation will help contribute to the restoration of water quality and wildlife habitats within the Delaware River Watershed, while at the same time helping to combat climate change by increasing carbon storage. The partnership will fund tree plantings that maximize the dual role of carbon storage and habitat restoration.

Teams here in our home state of Delaware are embedding sustainability into our operations at the Newark manufacturing site and advancing our pledge to deliver lifechanging medicines in a way that is respectful of our planet. We recently celebrated our sustainability commitments during an exciting ceremony, ‘Clean and Green – Newark Flips the Switch,’ where AstraZeneca leadership and elected officials gathered to unveil new solar panels to power manufacturing and reduce utility spend, while also unleashing a new source of renewable gas.

The transition to 100% renewable energy is a key element of our Ambition Zero Carbon program, and we are proud that through a firstof-its-kind collaboration with Vanguard Renewables, we are enabling the delivery of renewable natural gas to all of our sites in the United States by the end of 2026—starting with our manufacturing site here in Newark,

When you join BLS CPAs, you are joining a company with flexible/hybrid options, career advancement opportunities, ongoing training, mentoring and more!

RENEWABLE

Harnessing the Sun

Middletown embraces solar innovation with DEMEC’s floatovoltaics project BY HEATHER CONTANT

ENERGY REMAINS a highly dynamic and significant topic in the electric industry. Over the years, the Delaware Municipal Electric Corporation (DEMEC) has actively supported its member communities’ sustainability interests. Through strategic timing and planning, DEMEC develops economic projects that produce multiple benefits. Through innovative projects such as floatovoltaics, otherwise known as floating solar panels, DEMEC members can do more for their communities and environment.

The Town of Middletown approved a 3-megawatt (MW) floating solar generation project atop one of its wastewater treatment ponds in May 2024. This initiative will deploy approximately 5,115 solar panels to generate clean, emission-free electricity. DEMEC expects to complete contract negotiations before the end of the summer. According to Kevin Lane, electric director for the town, the project is expected to be operational by mid-2025.

Lane shared, “The town has harbored an interest in implementing a large-scale renewable energy project for several years.” The project’s costs declined by over 25% in the past decade, greatly contributing to its economic viability.

DEMEC’s floating solar project in Middletown will mark the first of its kind in Delaware and one of a few nationwide. “By situating it to float atop a wastewater treatment pond, we are not only increasing the amount of renewable energy in DEMEC’s power supply portfolio, but also preserving valuable economic development real estate,” stated Kimberly Schlichting, DEMEC president and CEO.

In addition to the nearly 29MW of in-state solar power that DEMEC and its members currently own, along with 71MW of wind energy, this project further enhances municipals’ renewable energy portfolio by lowering DEMEC’s cost for solar renewable energy credits. The fourth and final major project benefit is that it also reduces algae growth in the pond.

Schlichting explained, “I am always looking for savings opportunities for DEMEC’s members, projects that can offer two-for-one or provide economies of scale. What I like most about this project is that it is a four-for-one.”

Renewable energy currently constitutes over 26% of DEMEC’s power supply, a figure poised to increase as DEMEC members work towards meeting Delaware’s Renewable Portfolio Standard of 40% by 2035. DEMEC strategically owns over half of its power supply through diverse generation assets to mitigate risk and uphold reliability standards. Since 2005, DEMEC has successfully reduced its carbon footprint by over 50% through steadfast commitment to sustainability initiatives and energy reduction programs.

Significant carbon savings are achieved through energy efficiency measures. Since 2018, DEMEC’s energy efficiency program has yielded lifetime customer savings totaling $29.4 million and achieved energy savings equivalent to 247,629 megawatt-hours (MWh). This equates to the elimination of 190,649,542 pounds of coal burned or preserving 201,972 acres of mature forest.

“For years, our town has contemplated the idea of floating solar,” Lane continued. “Now, we are turning that vision into reality, and I am deeply appreciative of DEMEC’s staff for their unwavering support over the past decade as Middletown pursued its journey towards becoming a cleaner, greener community.” n

Heather Contant is director of government and community relations at Delaware Municipal Electric Corporation.

Reuse and Recycling for Good

Sustainability for our environment and a thriving workforce

BY LEAH WILLIAMS

WHILE RECENT EFFORTS are advancing the process of extracting the full value of many manufactured items, there’s still tremendous opportunity for consumers and organizations to do more.

Through a new recycling initiative, glass that is donated to Goodwill of Delaware & Delaware County can be pulverized and converted back into sand, and into larger, gravel-sized pieces called cullet. The new initiative aims to keep glass that is broken or not sold in a retail location out of the landfill and put back into use.

The process for this transformation is remarkable and involves a glass pulverizer machine that’s manufactured several hours north of the First State in Richfield Springs, New York. Affectionally dubbed ‘Sandy,’ Goodwill of Delaware & Delaware County’s glass pulverizer is projected to convert 177 tons of unsold glass into sand and cullet at the Goodwill Recycling Center in New Castle, Delaware.

In a grant request spearheaded by Goodwill of Greater Washington, Goodwill of Delaware & Delaware County, and Goodwill of the Chesapeake, each were able to purchase the glass pulverizer machines with funding from the Truist Charitable Foundation.

These valuable raw materials can be sold—generating revenue for our nonprofit mission—and used in applications that might include construction, coastal and stormwater remediation, crafts, and landscaping.

Glass recycling is just one of several sustainability initiatives that Goodwill is undertaking in Delaware. Others include plastic film (single use plastic bags, or any clean, dry plastic that is thin and pliable enough to push your thumb through), cardboard, electronics, textiles, and plastics. With more than 550,000 donations pouring into Goodwill annually, the potential impact of our reuse and recycling initiatives is staggering.

People. Planet. Prosperity.

The three-pronged rationale for Goodwill developing these initiatives is simple, and it’s aligned with our mission to improve the quality of life for people facing barriers to self-sufficiency through the Power of Work! It’s about serving people, preserving our planet, and creating opportunities for prosperity. Thus, at the heart of our sustainability programs is a workforce development component—equipping our team members with green job skills, hands-on experience with manufacturing equipment, digital skills, and opportunities to develop soft skills like team work, critical thinking, and adaptability.

“Our sustainability initiatives represent a significant step forward in our commitment to environmental stewardship and economic development,” says Colleen Morrone, CEO of Goodwill of Delaware & Delaware County.

“Upskilling more than 500 team members in Delaware and Delaware County is a testament to our belief in the potential of every person to contribute positively to society.” n

Leah Williams is vice president of brand and community engagement at Goodwill of Delaware & Delaware County, a 501(c) (3) nonprofit organization whose mission is to improve the quality of life for people facing barriers to self-sufficiency, through the Power of Work!

Did you miss the Chamber Chatter online? Here are some posts about us on social media...

@Delaware State Chamber of Commerce

@DelawareStateChamber

@DEStateChamber

Sen. Sarah McBride: I joined fellow elected officials and local business leaders to cut the ribbon at the newly renovated offices of the Delaware State Chamber of Commerce this morning! The space looks great and it was wonderful to see so many of the hardworking team at the DSCC and Delaware business leaders. Together, we can foster a thriving economy and shared prosperity for Delaware’s businesses and workers alike.

Delaware 250: "The 250th anniversary offers Delawareans and visitors alike an opportunity to explore, engage, and celebrate the Small Wonder." Check out this article about the 250th in Delaware Business Magazine's summer issue!

#Delaware250 #DE250 #America250 #countdownto2026

Delaware State Chamber Visit Delaware

Leadership Delaware: Yesterday, Leadership Delaware Fellows and Alumni came together to hold our third annual workshop in partnership with @InternDelaware discussing the importance of public speaking. Participants covered topics such as body language, projection, diction, preparation, and more.

Thank you to @DEStateChamber and @The_DYPN for creating spaces like this for the future leaders of our state.

ICYMI

IN CASE YOU MISSED IT

Erin Wood: Dr. Nevin, CEO of Christiana Care is an incredible person! She is kind and truly cares about people. This event held a special place in my heart because Christiana Hospital saved my life. So I thought it was an appropriate time to share a very short version of what happened, in order to express gratitude for her team saving my life. After the event many people approached me to talk and to share similar stories, to say hello, and to of course talk about radio advertising. Wonderful networking event today.

Also, the University and Whist Club building is very cool! It’s a must visit!

University and Whist Club Delaware State Chamber of Commerce

Marlana B: Reflecting on a Wonderful Evening at the Faithful Friends Animal Society Mixer! ��

Last night, I had the pleasure of attending the Evening Mixer at the beautiful Faithful Friends Animal Society facility. It was a fantastic opportunity to network with fellow professionals and learn more about the incredible work being done to support animals in need. ...

If you’re passionate about animal welfare, I encourage you to consider supporting this amazing organization in any way you can.

Looking forward to future events and continuing to support this wonderful cause! Thank you to the Delaware State Chamber of Commerce for organizing such a meaningful event.

Newsbites

WSFS CARES Foundation

Supports Community

The WSFS CARES Foundation, the charitable giving arm of WSFS Bank (Nasdaq: WSFS), provided grants to two organizations as part of its continuing series of philanthropic activities by WSFS and the Foundation. The grants, approved in the second quarter by the WSFS CARES Foundation board, will support Be Ready Community Development Corp. and TeenSHARP.

Be Ready Community Development Corporation (Be Ready CDC) is a resident-driven community development organization with the goal to revitalize the Hilltop neighborhood in Wilmington’s West Side. A prior WSFS grant supported phase one of Be Ready CDC’s Solomon’s Court Project to create six affordable units for low-income households, which is now complete. The latest grant will continue supporting the project through the second and final phase, creating 12 additional units for a total of 18 affordable rental units and 5,600 square feet of ground floor commercial space for small businesses. The funding from WSFS helps to complete part of an $11 million project to improve the housing on the West Side of Wilmington.

TeenSHARP prepares Black, Latino, and low-income students to attend and thrive at America’s top colleges with little or no debt. The WSFS CARES Foundation has supported TeenSHARP throughout the years, helping the organization grow from just 10 students to about 400 today, and around 500 total high school graduates. The WSFS grant will support the A-List program, which provides high school students assistance as they move to and through college, helping them navigate their professional careers to build leadership and decision-making skills, financial stability, and independence.

Ben DuPont Named Delaware Citizen of the Year

The Del-Mar-Va Council, Boy Scouts of America is proud to announce Ben duPont is the recipient of the 2024 Delaware Citizen of the Year Award. Ben will be honored at a ceremony on Tuesday, October 1, 2024, at the Oberod Estate near Wilmington, Delaware. This award honors a prominent Delaware leader who has a wide influence in the business and professional community while serving as an exemplary role model for our youth.

Ben duPont is co-founder and managing director at Chartline Capital Partners, a Venture Capital Fund. Chartline makes investments in enterprise and industrial technology companies working to make core industries more efficient, reliable, and safe.

Funds raised by this event support a variety of Scouting programs including workforce development, programs for low-income youth, STEM, conservation programs, and much more. The mission of the Boy Scouts of America is to prepare young people to make ethical and moral choices over their lifetimes by instilling in them the values of the Scout Oath and Law.

New Directors and Counsel at Richards, Layton & Finger

Richards, Layton & Finger elected attorneys Cory D. Kandestin, Daniel E. Kaprow, and Kyle H. Lachmund as directors of the firm, and Christine Dealy Haynes, Zachary D. Kmetz, and Kinsey Lenehan as counsel of the firm, effective July 1.

“We are so proud of the achievements of these fine lawyers,” said Lisa Schmidt, president of Richards Layton. “They have the skill, the experience, and the commitment to excellence our clients depend on. These talented attorneys join their colleagues at the firm in delivering the innovative counsel, practical solutions, and exceptional client service that are the hallmarks of our firm.”

Ballard Spahr Guides Bond Financing Process

The proceeds of a tax-exempt revenue bond issuance of up to $16.8

million, with Ballard Spahr serving as bond and bank counsel, will provide financing to expand the first and only pediatric nursing home in Delaware.

Exceptional Care for Children, Inc. (ECC), will use the proceeds to finance the construction, furnishing, and equipping of a new building with 22 beds and programs geared for ECC’s teenage population. ECC currently operates a 46-bed, residential, skilled nursing facility on a 20-acre campus on Independence Way in Newark. Nationally recognized for its services, ECC cares for medically fragile children ages birth to 21 who no longer qualify for care in an acute care hospital but have a severe, chronic medical condition or need a medical technology that cannot be supported in their home. Pursuant to a bond purchase and loan agreement by and among ECC, the Delaware Economic Development Authority (DEDA) as conduit issuer, and a commercial bank as direct bond

Ben duPont

Newsbites

purchaser, DEDA issues the bonds for purchase by the bank, and the proceeds are applied to make a loan to the nonprofit borrower, ECC. The tax-exempt bonds, which provide a lower-cost financing option for such capital projects, are issued solely on the credit of ECC. There is no financial risk to the state or taxpayers. The Ballard Spahr team that worked on the transaction was led by Emilie R. Ninan, co-chair of Ballard Spahr’s Finance Department and former leader of the firm’s Public Finance practice.

Avelo Airlines Adds Two Routes

Avelo Airlines announced an expansion at Philadelphia / Delaware Valley region’s

best airport—Wilmington Airport (ILG) adding service to two new destinations: Charlotte / Concord, N.C. (via USA) and Orlando / Lakeland (via LAL).

Avelo will now serve 13 nonstop destinations from ILG. The expansion is enabled by the addition of a second Boeing 737 serving Avelo’s ILG base. Beginning November 7, 2024, Avelo will operate these routes twice weekly.

Avelo Airlines Founder and CEO Andrew Levy said, “Avelo is proud to be the Philadelphia / Delaware Valley region’s airline of choice. Our Customers tell us they love the convenience, affordability and reliability of flying Avelo at ILG. The addition of these two new routes is a testament to positive reception Avelo has received in the region.”

Vavala to Head Atlantic City Electric and Delmarva Power

Pepco Holdings, which includes Atlantic City Electric and Delmarva Power, named Phil Vavala as its new vice president of governmental and external affairs, and region president for Atlantic City Electric and Delmarva Power.

Vavala joined Pepco Holdings 33 years ago as an intern in Delmarva Power’s System Planning department and went on to hold a myriad of positions throughout operations for Atlantic City Electric, Delmarva Power, and Pepco Holdings.

“Phil understands our communities from a unique perspective, not only raising his family in this area and being a customer himself but starting as an intern and growing through the organization for more than 30 years has truly given him an understanding of what it means to power a brighter future for our customers,” said Rodney Oddoye, senior vice president of governmental, regulatory and external affairs at Pepco Holdings. “His leadership and drive not only help ensure the lights turn on when customers flip the switch and gas flows when they heat their home but goes beyond energy to make a positive impact on our communities.”

Vavala has served as chairman of the Pepco Holdings and Exelon Diverse Business Enterprise Working Group, focusing on developing spending opportunities with minority, women, and veteran-owned businesses and leading in the company’s commitment to provide more than energy for its customers. He is a graduate of Drexel University, where he received a bachelor’s degree in electrical engineering.

Delaware River and Bay Authority

Executive Director Thomas J. Cook said, “As the operator of ILG, the Authority is all-in to help Avelo succeed and grow their customer base here. Our focus remains on being the airport of choice for people in Delaware, South Jersey, Pennsylvania and Maryland who seek low fares, quality service and a convenient, hassle-free airport experience.”

Avelo now serves nine nonstop destinations from ILG: Charlotte / Concord, N.C. (USA), Myrtle Beach, S.C. (MYR); Wilmington, N.C. (ILM); San Juan, Puerto Rico (SJU) and five cities in Florida: Fort Lauderdale (FLL), Fort Myers (RSW), Orlando / Lakeland (LAL), Orlando (MCO) and Tampa (TPA).

CVB Welcomes New Membership Director

Brent Ferguson has joined the Greater Wilmington Convention & Visitors Bureau as director of membership. In his new position, Ferguson oversees all aspects of member relations, member retention, and new member recruitment.

Jennifer Boes, executive director of the bureau, said, “We are thrilled to welcome Brent Ferguson to our team. His wide network of connections within the Greater Wilmington tourism community will help us further strengthen our relationships with our members and industry partners.”

Beebe Healthcare Welcomes Ryan Kennedy, CPA

After an extensive nationwide search, Beebe Healthcare named Ryan Kennedy, CPA, as its new chief financial officer. Kennedy is an experienced healthcare executive with more than a decade of leadership in finance. Most recently, he spent the last 10 years in a CFO role at Holy Name Health System, a 361-

Phil Vavala

bed acute care facility that includes many outpatient offices and physician practices in northern New Jersey.

“Ryan’s healthcare financial acumen shined during our search for a new CFO,” said David A. Tam, MD, MBA, CPHE, FACHE, president and CEO of Beebe Healthcare. “His expertise and experience in joint partnerships and value-based care in a community health setting will play a critical role in Beebe’s continued strategic transformation to better serve the people of Sussex County. He joins a dedicated and seasoned team committed to our wonderful community.”

“Beebe Healthcare really stood out to me as an amazing opportunity, and its culture, leadership, and community drew me to Sussex County,” Kennedy said. “Dr. Tam’s vision for Beebe includes tremendous growth to be able to care for this growing community. I look forward to bringing my expertise to the Beebe leadership team and helping our health system grow to serve my family’s new home in Sussex County.”

Teens Take Trip to Kenya with YMCA of Delaware

The YMCA of Delaware held 2024 Global Teens Trip to Kenya, a transformative two-week abroad opportunity for local youth, in July. In partnership with New Castle County, this program aimed to provide high school students ages 14-18 with a unique and enriching experience.

This service collaboration with the Nairobi YMCA provided 20 students and 14 adult chaperones with an immersive cultural and educational experience. The

Dogfish INN Celebrates a Decade

While Dogfish Head is best known for its craft beers and spirits, it has evolved far beyond its roots as the “first brewpub in the first state™.” In 2014, Dogfish Head opened the Dogfish INN, a canal-front, beer-themed hotel nestled in historic downtown Lewes, Delaware. In July, the Dogfish INN celebrates its 10th anniversary, marking the momentous occasion with a newly refurbished cottage lobby and an expanded list of guest amenities.

“This milestone marks a decade of evolution, innovation, and adventure at the Dogfish INN, where our guests have had the chance to fully immerse themselves in the Dogfish Head brand and everything our home of coastal Delaware has to offer,” said Dogfish Head Founder and Brewer Sam Calagione.

Whether folks want to explore coastal Delaware’s natural splendors or they’re simply looking for a way to avoid that pesky beach traffic, the Dogfish INN has things covered.

YMCA Global Teens Program is designed to develop international understanding, leadership skills, and cultural competency, as well as provide service-learning opportunities for young people. It promotes civic engagement and a deeper understanding of social issues on both a local and global scale to prepare young people to lead in the 21st century.

During their stay in Kenya, students engaged in service learning, mental health forums with young people from

the Nairobi YMCA, and numerous cultural experiences with local tribes.

The itinerary included visits to Nairobi, Maasai Mara National Reserve, the YMCA National Training Institute, and Mass at St. Stephen’s Cathedral Church.

Placers Staffing Achieves Inc. 5000 Recognition

Placers Staffing, a leading workforce solutions provider, has been named to

Ryan Kennedy, CPA

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the Inc. 5000 list of fastest-growing private companies in America for the ninth consecutive year. Ranking at No. 4801 nationally and 19th among Delaware-based companies, Placers continues to demonstrate its

commitment to growth and excellence in the staffing industry.

“Our consistent presence on the Inc. 5000 list for nearly a decade is a testament to our team’s dedication and the trust our clients place in us,” said

Tevebaugh Architecture Announces Promotions

Tevebaugh Architecture is excited to announce the promotion of four exemplary members of our design studio to the position of Associate. These dedicated team members, recognized for their exceptional contributions and leadership, will play a crucial role in advancing our Wilmington and Philadelphia offices’ continued success and innovation.

Addie Spicer, AIA, joined Tevebaugh Architecture in 2014. With a B.S. in Mechanical Engineering and a Master’s in Architecture, she excels in healthcare and civic projects, including the Family Courthouse projects in Kent and Sussex County. Addie is a registered architect who actively volunteers in the arts community.

Britt van Veen, AIA, NCIDQ, WELL AP, joined Tevebaugh in 2020 and leads Tevebaugh’s Interior Architecture Department. With two degrees from The Catholic University of America, she balances design with budgets, advocates for women in architecture, and contributes to various professional organizations including AIA, NCIDQ, DREW, ASID and IIDA.

Chris Burkhard, president of Placers Staffing. “This recognition reaffirms our position as a key player in Delaware’s business landscape and our ongoing commitment to delivering innovative workforce solutions.”

BLS CPAs a Top 300 Firm

Curtis Harkin, AIA, with over 30 years at Homsey Architects, now leads the Homsey Studio at Tevebaugh Architecture. His classical training and international studies enrich his projects, including award-winning restorations like the Queen Theater. Curtis focuses on sustainable design, educational environments, and has built enduring design partnerships with innumerable regional clients.

Dan Mellon joined Tevebaugh Architecture in 2015 and now leads the Philadelphia Office. Leveraging a diverse project portfolio and a collaborative design approach, he focuses on building lasting client relationships. Dan holds a Bachelor of Architecture from Philadelphia University, where he remains active as a mentor and frequent guest critic.

Belfint, Lyons & Shuman, CPAs (BLS) has been named a Top 300 firm in North America by INSIDE Public Accounting (IPA) for the tenth consecutive year based on the 2024 IPA Practice Management Survey. IPA is an award-winning publication for the accounting profession. IPA’s Survey and Analysis of Firms and the resulting national benchmarking report on North America’s largest accounting firms serve as an overall barometer for the profession. This year’s IPA Top firms are ranked by U.S. net revenue and was compiled by analyzing 629 survey responses received. BLS is the only Delaware-based firm included on the 2024 Top 300 list.

TidalHealth Nanticoke Achieves National Rating

TidalHealth Nanticoke received a prestigious five-star rating from the Centers for Medicare and Medicaid Services (CMS) in its recently released 2024 Hospital Quality Star Ratings.

TidalHealth Nanticoke is the only hospital in Delaware to earn this top rating, highlighting its role as a leader in healthcare excellence within the state. Nationally, TidalHealth Nanticoke is one of only 381 hospitals out of approximately 3,000, representing the top 8% of hospitals across the United States, to receive the highest possible rating from CMS. The five-star rating reflects excellence across five critical quality measures: mortality, safety, readmissions, patient experience, and timely & effective care.

Britt van Veen

Addie Spicer

Dan Mellon

Curtis Harkin

WHAT’S NEXT?

Chamber Calendar

SEPTEMBER 19, 2024

Delaware Business Expo

Join the Delaware State Chamber of Commerce and Better Business Bureau of Delaware for the largest business-to-business networking event in Delaware! The Delaware Business Expo is a prime opportunity to expand your network, increase your business visibility, and learn from industry experts.

FREE to attend

Exhibit tables & sponsorship opportunities are available

SEPTEMBER 24, 2024

Networking Breakfast at Aloysius Butler & Clark

Join us for a networking breakfast at Aloysius Butler & Clark, one of the largest fullservice agencies in the midAtlantic and one of Adweek’s 50 “Top Shops” in America.

FREE for members

OCTOBER 16, 2024

Networking Breakfast at Hockessin Colored School #107

Meet us at Hockessin Colored School #107, now a renovated DEI community center, that played a monumental role in the 1954 U.S. Supreme Court ruling, Brown v. Board of Education.

OCTOBER 2, 2024

Developing Delaware: Conversation, Collaboration, Innovation

Delaware is small, but diverse. We all benefit if we engage in conversation and collaboration. The innovations created from these partnerships will help businesses thrive in Delaware. Join us as we bring business leaders from around the state to participate in discussions that will connect the economic development dots—from the resource to the consumer.

$75 Members

$85 Future Members

When you think of the Delaware State Chamber, think of

Join us for a morning of networking at Delaware Techinical Community College’s Wilmington Campus.

FREE for members

Fill up your calendar by visiting our events page online at

www.

FREE for members

.com/atlas/calendar

CALL THE CHAMBER

The State Chamber of Commerce staff works for you, serving our member companies and organizations statewide. This State Chamber staff directory lists phone numbers and email addresses, as well as individual areas of responsibility. If you need business assistance or information, please don’t hesitate to call.

Michael J. Quaranta President (302) 576-6585 mquaranta@dscc.com

Regina Donato Manager, Program & Communications (302) 576-6567 rdonato@dscc.com

Tyler Micik Director, Public Policy & Government Relations (302) 576-6590 tmicik@dscc.com

Kerri Welcher Events Manager (302) 576-6566 kwelcher@dscc.com

Kelly Basile Vice President, Strategic Communications (302) 576-6564 kbasile@dscc.com

Ken Evans Account Executive (302) 576-6576 kevans@dscc.com

Helana Rodriguez Director, The Partnership, Inc. (302) 576-6575 hrodriguez@dscc.com

Facebook: DelawareStateChamber

Twitter: DEStateChamber

Linkedin: Delaware State Chamber of Commerce

YouTube: DEStateChamber

Instagram: DEStateChamber

1201 N. Orange Street, P.O. Box 671

Wilmington, DE 19899-0671 (302) 655-7221 www.dscc.com

Melissa Brayman Office Administrator (302) 576-6572 mbrayman@dscc.com

Damon Howard Manager, Digital & Print Advertising (302) 576-6579 dhoward@dscc.com

Amanda Schimmel Manager, Marketing & Accounting (302) 576-6560 aschimmel@dscc.com

MAKES IT WORK.

With more than 100 degree, diploma, and certificate programs, Delaware Tech will lift you up to high-demand jobs.

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