About Us Who We’re the people you want at your side. Friends at heart. Professionals in practice and mind. We train our agents to be the best. Then we back them up with a world-class team. Every agent of ours must meet a certain experience level and criteria to join us. LO CATI O N
2330 Randolph Road Charlotte, NC 28207 dickensmitchener.com 704.342.1000
Where Charlotte. The Queen City. Our first love. Our home. As agents, we know this city’s neighborhoods like our closest circle of friends. We tend to this relationship as much as we do our connections to you. Place matters. Knowledge counts. How Agents who help more people end up better at their jobs. It’s like going to the gym — the more you go, the better your results. This is why we only have full-time, fully committed agents. We train them constantly on the changing market, new tech, negotiation strategies and people skills. We get to work with top-of-the-line agents. You get what you want, wrapped in the best possible experience.
hello neighbor! About Me •
Having lived in Washington, Arizona, New York, Florida, and North Carolina, Jane has extensive personal experience relocating.
•
Lemmond joined Dickens Mitchener in 1998 but after two successful years, she relocated to Jacksonville, FL. There she worked at Prudential Network Realty and honed her
Jane Lemmond
skills in the competitive Florida market. •
In 2006, Lemmond rejoined the Dickens Mitchener team.
•
Buying, renovating and selling her own homes has given her invaluable insight into assessing opportunities in the
R E A LT O R ®/ B R O K E R
704-451-5871 jlemmond@dickensmitchener.com
residential market. •
Prior to a career in real estate, Lemmond worked in the fashion, banking, and home furnishing industries.
•
Lemmond is married and has two sons in school. The oldest is at Queens Unversity, and the younger is attending Hampden-Sydney College.
Milestones & Memberships
•
Lemmond also has extensive knowledge regarding the
•
Canopy Multiple Listing Service
schools, specialists, and other resources available in the
•
Canopy REALTOR® Association
Charlotte area for students with learning differences.
•
National Association of REALTORS®
•
North Carolina Association of REALTORS®
•
South Carolina Association of REALTORS®
•
Dickens Mitchener Top Producer 2010-Present
Fun Facts •
Member of Luxury Division for Leading Real Estate Companies of the World®
•
Member NEFAR 2000-2006
•
Lemmond loves to garden and search for treasures at flea markets.
•
Jane is also passionate about “green” architecture and sustainable development.
•
Interior design & architecture student at heart!
•
Loves finding and researching historical Charlotte properties!
hello neighbor! About Me •
As a native Charlottean, Lindsay has a lifetime of community knowledge and an unparalleled passion for helping her clients achieve their real estate dreams.
•
Lindsay has lived in the Queen City her entire life, attending Charlotte Mecklenburg Schools and earning her degree in Communications from The University of
Lindsay Carter
North Carolina at Charlotte. •
She pursued a career in process design at Duke Energy before becoming licensed in residential real estate to
R E A LT O R ®/ B R O K E R
pursue her dream of helping others find their perfect dream home that fits their needs.
704-575-6668 lcarter@dickensmitchener.com
•
Lindsay lives in the Providence Plantation neighborhood with her husband, their two young sons, and two golden retrievers.
Milestones & Memberships
Fun Facts
•
Canopy Multiple Listing Services
Vacations in Seabrook Island
•
Canopy REALTOR® Association
•
Enjoys watching her brother, Corey Nagy, pursue his
•
National Association of
•
REALTORS® •
North Carolina Association of REALTORS®
•
South Carolina Association of REALTORS®
•
Dickens Mitchener Rookie of the Year 2018
•
Dickens Mitchener Top Producer 2018
career as a professional golfer. •
Panthers Fan.
•
She is also a member of St. Gabriel’s Catholic Church.
The Process
Love it.
THE PROCESS
15 Steps to SOLD! Step 1
Consultation
Step 2
Marketing Strategies
Step 3
Staging & Pre-Inspection
Step 4
Photography & Videography
Step 5
Coming Soon & Firm Exclusive
Step 6
Active On Market
Step 7
Showings / Open House
Step 8
Offers
Step 9
Negotiating
Step 10
Inspections
Step 11
Appraisal
Step 12
Title & Utilities
Step 13
Final Walk-Through
Step 14
Closing
Step 15
Welcome Home!
THE PROCESS
15 Steps to SOLD! Step 1
Consultation During our C O M PLI M E NTA RY C O N S U LTATI O N we will tour your home and go over what needs to be done to prepare it to sell. I will share the comps in your area with a comparative market analysis(CMA), and discuss strategic pricing and my marketing strategy that will sell your home for top dollar quickly.
Step 2
Marketing Strategies Our M A R K E TI N G will go above & beyond putting a sign in the yard and placing it in the MLS. We take pride in our custom marketing strategies. Your home will be showcased on social media, email, video & print marketing. We want to meet every possible buyer wherever they might be looking.
Step 3
Staging & Pre-Inspection The goal of STAG I N G is having a trained eye come into your home and look at it as a buyer would. My ability to stage for the market will get your home show ready. We look at staging like we are creating a neutral palette, so that all buyers can envision themselves living there. A PR E- I N S PECTI O N will be done so that the buyers will have confidence to make an offer on the home.
Step 4
Photography & Videography Many times a buyer has already decided if they are interested in your home just from the pictures online, without ever stepping foot inside. Our PH OTO G R A PHY partners are the best at coming into your home and capturing it at its absolute best. Now, the pre-marketing can begin.
Step 5
Coming Soon & Firm Exclusive If applicable, we can list your home as “C O M I N G SO O N ” in MLS. This will give buyers a sneak peek into your home before it is officially ready to show. FI R M E XC LU S IVE is another option for the most discerning clients. Your home will be marketed within our firm to
all of our brokers.
Step 6
Active On Market Now that we have completed all the steps to prepare your home for market, it’s time to go LIVE . Our marketing plan will also go live and your home will be presented to thousands across our market as well as the world with our Leading Real Estate Companies of the World® global network.
Step 7
Showings / Open House Keeping your home show ready is the key to being sold quickly. I will share tips with you to keep the guess work out of making sure you are ready for all S H OWI N G S . Keeping a clean, shiny, and clutter-free home will ensure buyers only see the best things about your home.
THE PROCESS
15 Steps to SOLD! Step 8
Offers I will be your guide in looking through all presented O FFE R S . There are many things to consider and price is just one of them. I will help you decide which one best accommodates your needs and timeline.
Step 9
Negotiating One of the top reasons to hire a licensed broker is for the next step: N EG OTI ATI N G . I am aware of market trends in our area and can help negotiate the best offer for your home based on the current market and your needs.
Step 10
Inspections Once the offer is accepted it is time for I N S PECTI O N S . These will take place within the first 2-10 days after an offer is accepted, or during the due diligence period. The buyer will pay an inspector to look through the entire property and list all things the home could need. Big and small things will be on the list. The report will be sent to the buyers for review with their agent. Buyers may or may not try to negotiate items for repair on the list. Once all parties have an agreement, we move on to the next step: A PPR A I SA L .
Step 11
Appraisal If the buyer is utilizing a loan, then an A PPR A I SA L will be ordered by the loan officer. These are often chosen at random from a pool of appraisers. The goal is to have the appraisal come in at or above the purchase price of the contract so the mortgage lender will approve the loan. It is important the home be in tip top shape at the time of the appraisal.
Step 12
Title & Utilities The TITLE company will make sure the home title is clean for the closing. This means they will look over all paperwork to be sure there are no liens on the property, no extra names on the title, and prepare for closing. They will work with the lender to ensure everything is ready for closing day. You will want to schedule the transfer and/or shut off all UTI LITI ES for closing day or the day after. This should be set-up at least 2 weeks prior to closing.
Step 13
Final Walk-Through The buyers will do their FI N A L WA LK-TH RO U G H up to 4 days prior to closing. This is to make sure all negotiated items have been completed, that the home is clean, and all is as it should be.
Step 14
Closing Congratulations, you have made it to closing day! C LO S I N G is when the necessary paperwork to complete the transaction is signed. The papers are signed at the real estate attorney’s office and the title is transferred from the seller to the buyer. Once funded, the buyer receives the keys, and the seller receives payment for the home.
Step 15
Welcome Home!
Marketing & Advertising
Love it.
D I C K E N S M I T C H E N E R R E A L E S TAT E
Marketing & Advertising D I G ITA L M A R K E TI N G
Digital announcements are created and sent to thousands of agents in the Charlotte area about new listings, Broker Tours, price reductions, etc. Additionally, monthly newsletters are sent out each month to approximately 20,000 DM contacts & over 100 agents’ contact lists.
CA N O PY M L S
V I R T UA L TO U R S
Your home will be listed in the Canopy Multiple Listing Service (CMLS). This is the best source for selling your home since every licensed broker can access this information and the data will syndicate to public websites.
Virtual tour & professional photos can be taken of your home. This tour will be added to MLS and the photos will be utilized in all marketing efforts.
M A R K E TI N G B R O C H U R E
Our digital & print brochures are prepared specifically for your home and will include photos, noteworthy features, a square footage diagram, MLS sheet, disclosures, and other information a buyer would need to make a buying decision for your home. The digital brochure is uploaded to your listing page on dickensmitchener.com as well as included in MLS and ShowingTime. FO R SA LE S I G N S
We will place a Dickens Mitchener For Sale sign on your property. We can also place listing flyers in an Info Box in your yard.
For Sale
Coming Soon
704.342.1000
704.342.1000
Elizabeth Manchester
Elizabeth Manchester
000.123.4567
000.123.4567
D I C K E N S M I T C H E N E R R E A L E S TAT E
Marketing & Advertising P U B LI C O PE N H O U S E S
These may be held at any time on an “as needed” basis. Once an Open House is scheduled, it will be entered into MLS and will appear on the DM website, as well as all MLS feeds on other large search sites. DM features all Open Houses on social media accounts every Friday for the upcoming weekend.
C U S TO M P O S TCA R D S & M A I LE R S
Our marketing department will create custom marketing materials for your listing. Custom pieces are designed in house and will be mailed to specific lists that cater to our marketing plan/schedule.
R E A LTO R® E V E NT S
Broker events may be held to introduce your home to other local agents in the Charlotte area and around your home. We have a database comprised of thousands of Charlotte agents that we can select from to invite to your home. Once scheduled, this event will go into our company calendar which is emailed out to our agents weekly.
D M W E B S ITE
When you visit dickensmitchener.com you get immediate access to more than 14,000 resale listings through the Canopy Multiple Listing Service, as well as an up-to-the minute database of new listings, coming soon listings, new construction listings, and open houses. It also features virtual tour videos of Dickens Mitchener listings.
DICKENS MITCHENER IS SOCIAL!
Find Us On Social Media
Follow us for: community updates, giveaways, featured listings & more! Dickens Mitchener is social! Our marketing team includes a social media coordinator who blogs weekly and posts new listing features, exclusive video walkthroughs, neighborhood highlights, giveaways & more. It’s our goal to use social media to showcase the uniqueness of the DM team and what it’s really like to live in the Queen City! Our Facebook content is seen by roughly 44,000 people each week, and we can further that reach by using boosted post campaigns directly targeting certain audiences to extend beyond our network. We post a variety of content including Listing of the Week, Virtual Tours, Just Listed Homes, and DM Hot Spots to all of our social media platforms. Visit our social media networks and follow along to discover more about Dickens Mitchener!
@dickensmitchener
@dickensmitchener
@dickensmitchener
@DMAhomes
@DickensMitchener
@DMAhomes
D I C K E N S M I T C H E N E R AT A G L A N C E
2023 Company Statistics
$751,260,308 CLOSED SALES VOLUME
$906,225
829
AV E R AG E S A L E S P R I C E
T OTA L N U M B E R O F T R A N S AC T I O N S
2023 Breakdown of Total Transactions 3.1%
3.4% $0 - $250K
$250K - $500K
26.2%
30.4% $500K - $750K
$750K - $1M
14%
$1M - $3M
22.9%
$3M+
Information pulled from the Canopy Multiple Listing Service for Single Family Homes from 1/1/2023 – 12/31/2023
s er c u d o r P p o 2023T
Vicky Mitchener President
Sarah Szczodrowski VP of Sales & Training
Jimmy Rountree VP of Sales
Grier Team
Ducie Stark
Joan B. Goode
Kathy Lancaster
Meghan Lluberas
Ashley J. McMillan
Bonnie Stroup Tcherkezian
Shelly Rydell
Wayne Honeycutt
Carolyn Taylor
Jane Lemmond
Megan Despard
Marcy Basrawala
Winnie Simmons
Sherry George
Anne Stuart Mitchener
Margo Wells
Karen Hollingsworth Miller
Sarah Curme
Andi Morgan
Ruth Mays Russell
Missy Stewart
Katie Catron
Andrea Roether
Gabi Culpepper
Jennifer Saarbach
Sherry Molella
s er c u d o r P p o 2023T
Genya Helms
Tim Hansley
Perry Silver
Fran Miller
Michael Nester
Eve Davis
Beverly Eller
Lisa Whetstone
Christine Keagy
Maggie Minick
Molly Brown
Jeff Murdock
Liz Burgess
Robin Husney
Jenny Eastman
Michael Murphy II
Kristen Armstrong
Annie Daughtrey
Carol Davis
Suzanne Coddington
Mark Guthrie
Tony D’Agostino
Ellen Gibson
Amanda Blackburn
Wendy Mills
JC Mahoney
Anne Neikirk
Louise Gibert
Ali Stephens
Lynne Cosper-Lainis
2023 Agent Advisory Board
Vicky Mitchener President
Sarah Szczodrowski VP of Sales & Training
Jimmy Rountree VP of Sales
Grier Team
Joan B. Goode
Ducie Stark
Ashley J. McMillan
Bonnie Stroup Tcherkezian
Sarah Curme
Jane Lemmond
Margo Wells
Jennifer Saarbach
Isabel Roberts
Karen HollingsworthMiller
Winnie Simmons
Kathy Lancaster
Meghan Lluberas
Megan Despard
Shelly Rydell
Gabi Culpepper
Anne Stuart Mitchener
Wayne Honeycutt
Marcy Basrawala
Katie Catron
Andrea Roether
Sherry Molella
Annie Daughtrey
Beverly Eller
Carolyn Taylor
Sherry George
Catharine Pappas VP of Relocation
Celeste Horton VP of Marketing
WE MARKET YOUR PROPERTY TO THE WORLD. 550 4,900
When selling your home, you need global exposure in addition to the strong marketing expertise we deliver locally. As an affiliate of Leading Real Estate Companies of the World,® we have the resources to market your property to the highest possible number of potential buyers. With 138,000 associates around the world, we expose your property to buyers on six continents. In addition, we receive inbound clients from other affiliates around the globe who are interested in purchasing a home. Leading Real Estate Companies of the World® is a pedigree denoting the very best companies who represent qualified clientele and wish to do business with similar firms. When your home is posted to our website locally, it is immediately promoted on the LeadingRE.com website and connected to the websites of 550 of our affiliate real estate firms.
companies
offices
70+
138,000
countries
550
companies
4,900 offices
138,000
sales associates
© 2023 Leading Real Estate Companies of the World.® All Rights Reserved. | C–LocalExpertise. 05.23. Equal Housing Opportunity.
70+
countries
sales associates
INDUSTRY-LEADING SALES. Our invitation-only network was responsible for $353 billion in annual home sales volume among the top 500 U.S. real estate firms in 2022.
2022 U.S. HOME SALES VOLUME AMONG THE TOP 500 U.S. REAL ESTATE FIRMS.
$353
LEADINGRE
$312
KELLER WILLIAMS
$233
COLDWELL BANKER
NETWORKS, FRANCHISES AND COMPANIES
SOTHEBY’S INTERNATIONAL REALTY
$124
BERKSHIRE HATHAWAY HOMESERVICES
$120 $97
RE/MAX
CENTURY 21
HOMESMART INTERNATIONAL CORCORAN
$32 $30 $24 Volume shown in billions of dollars.
UNITED REAL ESTATE
$21
REALTY ONE GROUP
$18
ERA
$12
BETTER HOMES AND GARDENS
$12
550
companies
4,900 offices
For informational purposes only. In compiling this report, LeadingRE relies on third party sources. The information set forth in the chart above is sourced from the 2023 RealTrends 500, showcasing production for calendar year 2022, accessible via realtrends.com. Neither LeadingRE nor its member companies are responsible for the accuracy of third-party data presented herein.
138,000
sales associates
70+
countries
© 2023 Leading Real Estate Companies of the World.® All Rights Reserved. | C–Industry-Leading Sales. 05.23. Equal Housing Opportunity.
Community
Love it.
Own A Home? O P E N U P P O S S I B I L I T I E S FO R OT H E R S T H E R E ’ S ST R E N GT H I N N U M B E R S . Never has that been truer than when coming together in the real estate community to combat homelessness. T H E H O M EOW N E R S I M PACT F U N D, a designated 501(c)3 nonprofit, invites participants who are in the home closing process to make a small donation that adds up to a substantial gift to local organizations working to lift men, women and children out of homelessness. Because when you harness the power of community, you can weather any storm.
HOW IT WORKS If you’re fortunate enough to have a roof over your head, please consider supporting the Homeowners Impact Fund to help others in need. Funds raised are distributed directly to reputable nonprofit organizations that support individuals and families in finding a path out of homelessness.
Every day, you experience the joy of a place to call home. Every day, more than 3,000 people in the Charlotte area experience homelessness. Every day, more than 580,000 people across the US experience homelessness. Together, we can make a difference. M A K E A N I M PACT Become a supporter by following this link: homeowersimpactfund.org/donate For more information, email info@homeowersimpactfund.org
www.homeownersimpactfund.org We are #InWith10 #AHomeForAll
P R O U D LY S E R V I N G T H E S E O R G A N I Z AT I O N S I N 2024
Thank You