DILG-CAR is ISO 9001:2015 Certified

The DILG Cordillera has established its Quality Management System (QMS) and received its first ISO certification in May 2019.

The initiative was in compliance with EO 605 directing all government offices to implement QMS that will institutionalize structures, mechanism, and standards in government to ensure quality in systems and processes in government operations.

The establishment, implementation, and certification of QMS is also a condition set for the Support to Operations by the Interagency Task Force on the Harmonization of National Government Performance Monitoring Information and Reporting Systems, for an agency to be eligible for the Performance-Based Bonus (PBB) of government.

ISO 9001:2015 defines the benchmark that provides a framework of globally-recognized principles of quality management system (QMS) including customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making and relationship management.