Discover Goodwill Annual Report 2012

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2011

Annual

REPORT


Dear Friends of Goodwill: Since our early beginnings as a social enterprise leader, Goodwill® has always operated with a triple bottom line. For Goodwill, the triple bottom line represents many forms. From helping job seekers find career success to offering free computer recycling and spearheading innovative solutions for businesses, we are able to strengthen families and communities because of you. PEOPLE: Programs to Help Individuals Become Independent Because you hire our job seekers with disadvantages and disabilities, you help people become self-sufficient, tax-paying citizens who support themselves and their families which, in turn, stimulates our economy. Goodwill helps people with the greatest needs in our communities. PLANET: Sound Environmental Practices Because you donate and shop in our retail centers, you help prevent landfill pollution and produce critical revenue to fund our programs. For example, when you donated used computer equipment in 2011, you helped us recycle 534 tons of e-waste through our partnership with Dell. And thanks to your donations, you helped divert over 30,035,000 pounds of unwanted goods from landfills. PERFORMANCE: A Strong Financial Position When you partner with us, you help create efficient, sustainable business models that improve our community one person at a time. Because of this, we are an engine of growth and an economic stimulator. And by giving financial gifts, you help us develop new solutions to our communities’ challenging social issues by using nearly 90% of our revenue directly for programs. Thanks to your support, we combine a social enterprise with a human service organization that creates sustainable societal change. It’s Goodwill’s triple bottom line that drives this social progress. This year, we are excited to share the many ways we propel such transformation through a rebranding effort you’ll learn about in this annual report. Thanks for your support of Goodwill in 2011.

Karla J. Grazier President and CEO


Discove Through the community’s support,

Goodwill continues to grow and

e v o serve people in more ways than ever before. As we expand, we want everyone to discover more about the amazing things Goodwill does every day to benefit

the communities we serve. That is why we are changing our name from Goodwill Industries of Colorado Springs to a new name and logo that better represent the continuing evolution of our life-changing organization.

As underserved populations continue to increase and government funded resources continue to shrink, we must reinvent ourselves by developing new ideas, business

models and sources of revenue. There is a great opportunity to enhance our current partnerships while we also focus on developing more public-private partnerships. We are an organization that offers innovative programs and provides a new

level of community resources. These resources not only serve the community, but

also thrive on community interaction, support and partnerships—as such, the next evolution of Goodwill has emerged.

I n t r o d u c i n g

.

An innovative brand and a deeper connection to our community.

.

.

If you thought you knew Goodwill, think again. It’s time to Discover Goodwill.

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2011

Community Employee of the Year

Michael Engelhardt

F

ifty-seven-year-old Michael Engelhardt

has always been a dedicated, resourceful worker—dating back to his younger years when he hand-washed vehicles at an auto dealership for 25 cents per car. But a serious motorcycle accident in the prime of his life significantly hindered his physical mobility and future career prospects, causing Michael to question whether he would ever find the road to independence.

A long-time Goodwill employee, Michael started a new chapter when he was employed at Goodwill’s Fresh Start Commercial Laundry in 2002. A short time later, Michael’s level of confidence and determination shifted into high gear and, in 2011, his demonstrated supervision skills served him well in his role as lead of sorting operations—overseeing quality control for Fresh Start’s fast-paced, high-volume environment. Affectionately known as “Big Mike” by his co-workers, Michael is a leader and constant inspiration to everyone around him. On rare occasions when he is persuaded to break from work, Michael enjoys singing at his church, traveling with his wife and assembling model cars. As the sole income earner in his home, Michael not only has found the road to independence, he is on the expressway to a happy and fulfilled life.

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M

aria Swartz was quite content early in her married life. But

the stay-at-home mom’s world turned upside down after her marriage abruptly ended and Maria was confronted with a new reality as a single mother raising two daughters and lacking the education or work experience to secure more than parttime, minimum-wage jobs. Her increasing inability to meet monthly obligations and provide for her children made Maria uneasy about the future.

2011

Independence Award Winner

Maria Swartz

Fortunately, Maria’s life took a significant and unexpected turn for the better after she enrolled in Goodwill’s Certified Nursing Assistant (CNA) program in 2011. Within a few months, Maria received her CNA certification and was hired at the Namaste Alzheimer Center, where she now shares her compassionate and caring spirit with residents in their greatest time of need. Maria’s new found independence has taught her daughters that faith, hard work and determination can overcome any obstacle. Her girls have taken this message to heart—including 15-year-old Korissa, who beamed with pride watching her mother graduate from Goodwill’s CNA program and declared that she, too, was going to become a nurse or doctor one day. Approaching each day with great resolve and a radiant smile that matches her warm personality, Maria can now provide for her family and delights in spreading joy and encouragement to residents each day.

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J

ohn Schwarz wholeheartedly believes in the motto “treat others as you would like to be treated,” and he applies it in all areas of his life. Served by Goodwill since 2004, John is an assembler in the Work Skills Development Program. During 2011, John’s increased attention to detail and demonstrated leadership qualities earned him the added responsibility of supervising the work of his colleagues.

2011

Achiever of the Year

John Schwarz

Along with the life-transforming skills and incredible confidence he has gained since joining Goodwill, John is very thankful for a family that has been a constant source of encouragement—both personally and professionally. John likes to stay active at home as well as on the job, with a regular exercise routine that includes swimming, walking on the track and shooting hoops in the gym. A life-long Denver Bronco fan, John enjoys cheering on the orange and blue from his front-row seat in the living room. He also exercises his creativity and eye for detail building elaborate structures from his vast LEGO® collection. Whether collating envelopes at work, playing basketball at the YMCA or constructing miniature LEGO homes, John makes the most of each day and brings out the best in those around him.

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2011 Helms Legacy Award Winner

Dianna Hunt

W

atching Dianna Hunt interact with job seekers at Goodwill’s Milestones Business Center, one thing is immediately apparent—she’s a natural in her role providing counseling and encouragement to individuals facing economic and vocational challenges. In fact, Dianna once walked in their shoes, and she never forgets the compassionate care she received more than two decades ago when she first entered Goodwill’s doors seeking assistance.

Following the painful ending of a 14-year marriage, Dianna was left alone with five children, ranging in age from two to 12, with no formal job skills and limited financial support. But her resourceful and entrepreneurial instincts soon took hold and, with the assistance of Goodwill’s Child Care Licensing program, Dianna opened her own child care business. Twelve years later, Dianna put her business savvy and strong relational skills to work for Goodwill as an advisor in the Milestones Case Management Program. Dianna firmly believes there is a path of success for each and every individual Goodwill serves, and she delights in helping her clients overcome their apprehension and reach their full potential. Dianna’s determination and compassion for those she serves personifies the vision of Goodwill founder Dr. Edgar J. Helms and also makes her a natural fit for this prestigious award honoring his legacy.

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2011 High light s

1,051 Goodwill employees

17,199

52,470

Individuals who received training and career services

Individuals who received

Goodwill services

$

468

Adults needing assistance with daily living who maintained their personal independence and living choice.

459,719 Number of services provided in the community

148

Individuals with disabilities worked

$57,200,000

Projected annual earnings of individuals who found employment

38 Counties served in Colorado

178,231 hours earning $1,873,000 through commercial

and government contracts

17,457 Families who improved their household functioning and moved toward self-sufficiency

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$184,000,000

Goodwill’s economic impact of salaries earned by people who found jobs in the community

Discover Social Responsibility

534

Tons of computers recycled

30,035,714 Pounds of donations diverted from landfills

1,221,774 Customer visits

4,740

People who found jobs with community employers

$110,728 Emergency clothing vouchers provided to 6,457 individuals in need

1,834 Volunteers who gave 32,850 hours of their time

484,447

Donor visits These accomplishments are collective achievements thanks to the support of our partnering agencies, community businesses, volunteers, shoppers and donors, and our dedicated staff and board members.

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Pueblo Retail Center With great excitement and collaboration, Goodwill began the expansion of our retail services in Pueblo. A 30,000 sq. ft. retail and donation center, located at 3610 Dillon Drive, is slated to open in May 2012 and represents Goodwill’s ninth retail center offering great deals on gently used goods. We are delighted to begin working with Pueblo’s community leaders and fellow nonprofits to determine what resources can best serve the people of Pueblo.

2 0 11 Highl ights POSSIBILITIES Goodwill continued laying the groundwork for our newest program “Possibilities”-- a first-of-its-kind program creating everyday living experiences to teach individuals with intellectual and physical challenges important life skills. Using a real community of businesses built inside our new campus, this innovative approach to programming encourages safe and unlimited learning through education, recreation and engagement.

Capital Campaign

CNA PROGRAM Goodwill initiated our Certified Nursing Assistant (CNA) training program for job seekers moving from welfare to work. Goodwill began the program knowing CNAs are in demand and the profession offers jobs seekers flexible schedules, a good wage and great benefits. In the program’s first six months, 22 CNA candidates enrolled and 15 individuals became certified. Goodwill continues to place these new CNAs in jobs with local health care providers – partnerships that bring to life Goodwill’s many sustainable business models.

Goodwill Campus

Goodwill acquired our new campus at 1460 Goodwill successfully kicked off the “Paths to Independence” Garden of the Gods Road through El Pomar Capital Campaign to raise $10 million to fund the purchase Foundation’s generously purchasing the building, leasing of our new campus, Possibilities and a tunnel washer for it to Goodwill and then donating the building to Goodwill at the commercial laundry. With generous gifts from Goodwill’s the end of the lease term. By consolidating administration and supporters, nearly $9.3 million was raised in 2011 alone! select programs, Goodwill is able to better serve clients by Of that, $5.35 million was gifted by El Pomar broadening our reach and embracing the opportunities Foundation through the purchase and future of tomorrow. donation of Goodwill’s new campus and $1 million was given by the Daniels Fund to help launch Possibilities.

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What the Community Gave

Goodwill Board of Directors Peggy Gardner, Chair, Holland & Hart LLP

Business Contract Work 19%

Steve Condon, 1st Vice Chair, CB&T Wealth Management LLC

Sales of Donated Goods 38%

Judith Rae Mackey, 2nd Vice Chair, Benefit Services Group Michael C. Pennica, Treasurer, Pennica Financial Group, Inc. Chris Odell, Secretary, Civic Leader Karla Grazier, President/CEO, Discover Goodwill of Southern & Western Colorado Ed Anderson, LTG Gen., US Army Retired John Armstrong, Jr., Civic Leader

Rehabilitation Service Fees 23%

Dale Beede, Coldwell Banker Commercial

El Pomar Gift 11%

Other Public Support 9%

Matthew Craddock, Craddock Commercial Real Estate LLC John Foss, Foss Consulting, Inc. Jennifer George, Civic Leader Kristin Guggenhime-Wellens, Civic Leader

Sales of Donated Goods

$18,420,000

Deborah Hendrix, Alpine Technology Corporation

El Pomar Gift

5,350,000

Amy K. Hill, Consultant

Other Public Support

4,443,000

William (Bill) K. Hurt, ERA Shields Real Estate

Rehabilitation Service Fees

11,223,000

Business Contract Work

9,313,000

Other

74,000

Total $48,823,000

Kent Ingram, First United Methodist Church David Lord, Griffis Group of Companies Peter Maiurro, El Pomar Foundation Bonnie Martinez, Civic Leader Charles (Chuck) J. Murphy, Murphy Constructors, Inc. Wynne Palermo, WYNNE Realty, Ltd. Greg Papineau, Biggs Kofford, P.C. Phil Price, Ramsay, Stattman, Vela & Price

What Goodwill Gave Back General and Administrative 10%

Venkateshwar (Venkat) Reddy, UCCS, College of Business and Administration John Register, United States Olympic Committee Todd Reynolds, Hammes Company

Fundraising 1%

Lisa Rutherford, American National Bank Alan B. Steiner, Colorado Springs Technology Incubator Michael Suggs, NAI Highland, LLC Malham M. Wakin, Brig. Gen. USAF Retired, Professor Emeritus, USAF Academy

Programs and Services 89%

Kate Wilder, Penrose-St. Francis Healthcare System Barbara J. Winter, Ent Federal Credit Union

Foundation Board of Directors Phil De Vries, Chairman, BBVA Compass Bank Kyle Hybl, Vice Chair, El Pomar Foundation

Collecting, Processing & Selling Donated Goods Providing Rehabilitation Services

$14,111,000 10,528,000

Susan Jenkins, Secretary, Nor’wood Development Group Michael C. Pennica, Treasurer, Pennica Financial Group, Inc.

Performing Contract Work

8,814,000

Gayle Beshears, Civic Leader

Creation of Possibilities Program

3,150,000

Peggy Carmack, Civic Leader

Consolidation of Leased/Owned Premises

5,350,000

Lynn P. Cool, Past Board Chair, The Cool Company

Administrative Support for Programs & Occupancy

4,466,000

Miles Dewhirst, Dewhirst & Dolven, LLC

Fundraising 492,000

Steve Engel, Griffis/Blessing, Inc.

Increase to Working Capital

Jon Medved, Cutlass Communications

1,912,000

Total $48,823,000

Virginia S. Morgan, The Morgan Law Group Sue B. Mulvihill, Civic Leader Christy Walsh, Civic Leader

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Goodwill Employers Affiliated Computer Systems ARC Thrift Stores of Colorado BOCES Burger King Centura Health City of Colorado Springs Municipal Airport Color Star Growers Colorado College Colorado Department of Transportation Colorado Springs School District 11 Craddock Columbine Realty Crowne Plaza Hotel Colorado Springs El Paso County Department of Human Services Firstsource Solutions USA, Inc. Graven Austin & Drake Home Depot King Soopers Little Caesars Marshall’s Department Store McDonald’s of Colorado Springs On-the-Go-Cellular & AAA Used Phones

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Pikes Peak National Bank Pizza Hut Popeye’s Progressive Ricks Garden Center Ross Dress for Less Ryla Salvation Army, The Specialty Cleaning Services, Inc. Stellar Restaurant Solutions Subway The Colorado Springs School Time Warner Cable Tire Distribution Systems Taco Bell University of Colorado at Colorado Springs Village Inn Walmart Wells Fargo Wendy’s Westone Laboratories

Most businesses listed above have hired five or more Goodwill clients.

Career Development Center Supporters 4th Judicial District American Charities AspenPointe Arc Thrift Stores of Colorado Better Business Bureau of Southern Colorado CASA of the Pikes Peak Region Centura Health Child Care Connections Colorado Department of Corrections Colorado Division of Vocational Rehabilitation Colorado Federation of Republican Women – 5th District COMCOR, Inc. Crossfire Ministries Dream Power Animal Rescue Dress for Success Colorado Springs Front Range Nursing GEO Foundation God’s Pantry Healing Center, The High Plains Helping Hands Kids Corner Leadership Pikes Peak Lighthouse Mobile Ministries Ministerios Gloria de Sion National Mill Dog Rescue Partners in Housing Pikes Peak Community Foundation Pikes Peak Workforce Center Ronald McDonald House Charities of Southern Colorado Sachs Foundation Salvation Army, The Stratmoor Hills Fire Department TESSA Urban League Pikes Peak Region Urban Peak


Community Volunteers AARP American Heart Association Assurant Beth-El School of Nursing - Pikes Peak Community College Bridge to Awareness Counseling Center Center for Non-Profit Excellence, The College America Colorado Asset Building Coalition Colorado College

Colorado Springs School District 20/Pine Creek High School Colorado Springs School District 49/Sand Creek High School Colorado Springs School, The Colorado Springs Utilities Focus Fund Community Church of the Rockies El Paso County Public Health Women’s Health Clinic El Paso County Sheriff’s Office Fitness 19 Ford Motor Credit

Peterson Air Force Peyton School District 23 Pikes Peak Community College Pikes Peak Workforce Center Subway Superior Cleaners TCF Bank T.RowePrice Therapeutic Recreation Program United Healthcare Urgent Care Centers United States Air Force Academy University of Colorado at

Colorado Institute of Massage Therapy Colorado QuitLine Colorado Springs Fire Department Colorado Springs Police Department Colorado Springs School District 12/Cheyenne Mountain High School Colorado Springs School District 2/New Horizons High School Colorado Springs School District 11/Palmer High School

Fort Carson Frontier Asset Building Coalition Gold’s Gym Humane Society of the Pikes Peak Region Internal Revenue Service Island Heart Dancers Lutheran Youth Program Natural Grocers by Vitamin Cottage Pacific Pride Peak Vista Community Health Centers

Colorado Springs University of Southern Colorado Walmart Weight Watchers Widefield School District 3 Woodland Park Community Church YMCA of the Pikes Peak Region Youthtrack Visions

Comm unity Parti cipat io Volu nteer n Sites Care a n for d Share Foo d Bank Southe rn City of Colora Colorado do Spr Cotton w in Living ood Center f gs Faith F or the ood Pa Arts Look W ntr y hat the Old C olorad Cat Brough t In o Old C olorad City Associa o te Ce nter M City Histor y s LLC u s Pikes P e eak Un um ited M Ch urc eth Venetu h Clothes C odist loset cci Far m

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Go odwill F oun d at i on Jon is joined by the following past Guiding Light Award recipients:

The Foundation’s Guiding Light Award is given at Goodwill’s Annual Dinner in recognition of leadership, stewardship and philanthropic commitment to Goodwill. Congratulations to this year’s Guiding Light award recipient, Jon Medved. From 1985 to 2011, Jon was a member of Goodwill’s boards serving as chairman of both the Goodwill Board and Foundation Board. In addition, Jon holds the unique distinction of having served on three committees that helped select Goodwill presidents Pete Hoke, Bob Baker and Karla Grazier. Jon’s leadership continues as co-chair of Goodwill’s $10 million “Paths to Independence” Capital Campaign. In addition to their annual and capital support, Jon and his wife Becky are members of The Good Will Society because they included Goodwill as a beneficiary in their estate.

• 2011 Lynn Cool • 2010 Elizabeth and Jim Spittler • 2009 Marta Erhard and Tom DeCotiis • 2008 El Pomar Foundation • 2007 Susan and Steve Suggs • 2006 John Armstrong • 2005 Ed Rudolph • 2004 Susie and David Jenkins • 2003 Mary Flemke • 2002 Ann and Jack Brown • 2001 Ed Osborne

Goodwill Clients Benefited from your Contributions in 2011

The “Paths to Independence” Capital Campaign launched in spring 2011 with the “quiet phase” of our $10 million campaign dedicated to our groundbreaking Possibilities program, new campus and commercial laundry. Thousands of individuals with disabilities, their families and the community at large will benefit from the educational and employment opportunities resulting from the success of this campaign.

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Generous support from Goodwill’s boards and employees, El Pomar Foundation, the Daniels Fund, Chapman Foundations and numerous other foundations, individuals and businesses raised $9.3 million. With just over $700,000 left to raise, Goodwill invites our donors and the community to invest in this important campaign.

The increasing demand for health care workers combined with high unemployment in Colorado Springs, led Goodwill to the creation of our innovative Certified Nursing Assistant (CNA) training program. As part of Goodwill’s welfare-to-work program, and in partnership with Front Range Nursing, qualifying job seekers are recruited, trained and certified as CNAs and then placed in jobs with local health care providers. Grants and scholarships enabled Goodwill to provide training free-of-charge to students otherwise unable to afford the program. Goodwill’s Life at the Bluffs adult day program (soon to be called Voyages) serves seniors and veterans who need significant attention during the day due to medical conditions such as early Alzheimer’s disease, dementia, Parkinson’s, head injuries, diabetes, cancer and other medical ailments. The program provides social interaction, stimulating activities and community outings for seniors. The majority of seniors are on Medicaid. Contributions helped offset the cost of this program and offered complimentary “nights out” to allow caregivers much needed respite.


2011

Foundation


Giving Future Generations a Hand-Up, not a Hand Out

The Good Will Society was formed in 2004 to recognize and thank individuals who invest in our future by including Discover Goodwill Foundation as a beneficiary in their estate. Members have notified us during their lifetime of their gift to Goodwill through their will, trust or other planned gift.

The Good Will Society Members Anonymous (10)

Mary Flemke*

Carol and

Karen and John

Ruth and William Gendron

Michael Pennica*

Armstrong*

Karla Grazier and

Phil Price

Carol and Bob Baker*

Ward Berlin*

Elizabeth and

Kathy and Tom Bates*

Adrian Hall

Bill Schwarz*

Leslie and Brad Bent*

Florence and Safford

Elizabeth and Jim Spittler*

Jeanne Conder*

Hermann

Marjorie Stroh*

Lynn and Rob Cool

Mary Ellen McNally*

Susan and Steve Suggs

Jenny and Matt Craddock

Becky and Jon Medved*

Pauleta Terven

Mary Eitel*

Sue Mulvihill

Marta Erhard and

Kent Olin

Tom DeCotiis

Mary and Ed Osborne*

George Fellows*

Wynne Palermo

In-Kind Donors (valued at $1,000+) Azteca Design American Lock & Key Benefit Consulting Group Broadmoor Hotel, The Tom Bullock with Bulloch & Associates Advertising LLC Kyle Campbell with Classic Consulting Deloitte & Touche Design Works

Gazette, The GE Johnson Construction Company Graham Advertising Kristin Guggenhime-Wellens and Brian Wellens Herberger’s/Bon Ton High Rise Coffee Roasters David and Susan Jenkins Tim Kneen Dave Kottler with APEX Communications Inc Chuck Murphy

*Charter Members

NAI Highland Commercial Wynne Palermo Pikes Peak Workforce Center Pyramid Motors Christy Riggs with 308 llc Safeway Sherman & Howard, LLC Walmart Christian Wilkins Windstar Studios


The Discover Goodwill Foundation is a 501(c)(3) supporting organization that exists to fund Goodwill’s programs and services for persons with disadvantages and disabilities. Thank you to all those listed below who have contributed to Goodwill in 2011. We regret that we cannot list all those who generously donated clothing, household goods and other items in support of our mission.

Donors $1,000 and Above Cynthia Abbey Jill Alderton Robert and Mary Alice Alleger Robert Allen Tom and Sylvia Allen ANB Bank Edward and Ann Anderson Donna and Lonny Andrews Garland and Sharlene Anneler Anonymous Anschutz Foundation Rosemary and Lloyd Apricio Jacqueline G. Archer Charitable Trust Architivity Tina Argus A.W. and Mary Armour John and Karen Armstrong Norton Bain Bob and Carol Baker Michael and Diane Bell Benefit Services Group Gayle Beshears Alfred Metzger and Esther Beynon Eric and Sheri Blakesley Stephen and Jana Bohnen Ron Bollenberghe and Robin Hardie Chris Bonnin Richard Brown Jerome V. Bruni Foundation Al and Leigh Buettner Allison Burns Caring for Colorado Foundation Wayne and Peggy Carmack David Carpenter and Barbara Winter The Carpet Care Craftsman, Inc. Ruth Carson Randle and Lena Gail Case Central Bancorp CenturyLink Rob Chadick H.A. & Mary K. Chapman Charitable Trust Choice Exploration Cloughton Investments, LLP Andrew and Mariann Cobb Tim and Mary Cobb Tom and Katie Cobb Colomex, Inc. Colorado Industrial Recycling

Colorado Springs Utilities Ron and Jeanne Conder Steven and Karen Condon Debra Conway Rob and Lynn Cool Howard and Carla Copeland Craddock Commercial Real Estate, LLC Matthew and Jennifer Craddock Sherwood Crocker Trust Russ Crossen James and Jeannie Cullivan Daniels Fund Kathy Davis Philip and Anne De Vries Thomas DeCotiis and Marta Erhard Miles and Lori Dewhirst Alberta Drake El Pomar Foundation Steve and Cynthia Engel Ent Federal Credit Union Estate of Lucy O. Ross Estate of Peter J. King, Jr. Peggy Failla George Fellows John and Melissa Foss Richard Frank Jack and Indy Frazee Tamara French Ben and Keri Funkhouser Jerry and Lori Fussell Trevor Gagne The Garden City Company Peggy Gardner Gates Family Foundation GE Johnson Construction William Gendron Jeffrey and Jennifer George Hester & Edwin Giddings Foundation Jerry Grage Karla Grazier and Ward Berlin Griffis/Blessing Marvin Grusing Jimmy Sue Guggenhime A.L Hall & J.A. Hall Trust Mike and Amanda Hamilton David and Jolene Hanson Scott Hardwig Rick Hawk Steve and Joy Helbing Charles and Deborah Hendrix Peet and Carolyn Heuberger Donald & Phyllis Hibbard Trust Jeffrey and Amy Hill

Ryer Hitchcock Leroy and Colette Hoelting Timothy Hoiles Bart Holaday Holland & Hart LLP Mabel Horrigan Foundation David and Carlyn Howell William and Carol Hurt Kyle and Sally Hybl Kent and Kris Ingram David and Susan Jenkins Helen K. and Arthur E. Johnson Foundation, Denver James and Laura Johnson Jeffrey and Maria Johnson Kimberly Jones Bill and Rockie Kephart Karl and Kathleen Klepfer Florence S. Knight Trust Denise Krug Margot Lane Philip and Anita Lane Robert and Kelly LeBrun William Lees Vae Lefano George and Jajean Lenz Gary and Jane Loo Katherine Loo Vincent and Tracey Lopez David Lord Knut and Melissa Lyby Bill and Judith Mackey Peter and Kate Maiurro Ronald and Suzanne Marold The Marson Foundation John and Cathleen Marta Bill and Laura Marth Joe and Bonnie Martinez Paul Martinez and Mari Sinton-Martinez Jessica Mayo Mary Ellen McNally Jon and Becky Medved Memorial Health System Annissa Moland Frank and Lorrie Molli Morgan Stanley Smith Barney Rick and Virginia Morgan Rick and Diana Morgan Mountain States Employers Council, Inc. Mark and Marisa Mullins Susan Mulvihill Charles and Mary Lou Murphy NAI Highland Commercial Group Dellora A. and Lester J. Norris Foundation

Robert and Jane Norris John and Katherine Norsworthy NorWood Foundation Chris and Molly Odell Kent Olin Olson Plumbing & Heating Co. John and Laurie Onstott Daniel and Sandra O’Rear Ed and Mary Osborne Wynne Palermo Greg and Cindy Papineau Pennica Financial Group Michael and Carol Pennica Penrose-St. Francis Health Services Pinnacol Assurance Faye Point Brian and Patrice Polacek Margaret Porter Philip Price Bruce Purcell Ramsay, Stattman, Vela & Price Red Noland Auto Group John and Alice Register Shery and Don Richer Victor and Diane Russelavage Scott and Lisa Rutherford James and Denise Sanders George and Ardis Sawaya Deanna Scott Laura Shaw James and Elizabeth Spittler Don and Mary Spradlin Statler Family Foundation Alan and Barbara Steiner Kimberly Sturch Michael and Lindsey Suggs Pauleta Terven Texas Petroleum Investment Company The Estate of Kenneth W. Hastings The Estate of Mary M. Shore The Kenneth King Foundation The Lyda Hill Foundation The Morgan Family Foundation Michael and Catherine Thistlewood Steven Tooke Wendel and Marcy Torres Michael and Kathryn Trapp Alexandria Troesh U.S. Bank Judy Valentine Vintage Communities, Inc. Malham and Lynn Wakin Judith Walker

Buzz and Christy Walsh Waste Connections, Inc. Maggie Watson Wells Fargo Bank John and Linda Wiepking James and Kate Wilder Mark and Kathy Wood Joseph and Linda Woodford WYNNE Realty, Ltd. Donors $1-999 Candy Albalos Barbara Alger Sandra Allemang Samuel Allwein Betty Jo Anderson Paul and Mary Anderson William Anderson Sabrina Anderton Angela Antrim Ron and Susan Apgar Christie Arambulo Robert Armintor Elizabeth Armstrong Melissa Arnold Art + Farm Wine Angel Atkinson Bill Atwell David Bach Scott and Sue Bacon Bobby and Nicole Baker Brian Baker Jordan Baker Karen Baker Phyllis Baker Andrew and Eileen Ballas Michael and Angie Barber James Barcus Christine Barnham Phyllis Baros David and Bonnie Baswell Donald Bates Thomas and Kathleen Bates Donald Bauder Jacqueline Baughman Nadine Bay and Gordon Vaughan Jason Bayette Ronald Beaton Christopher Beaver Amy Becker Stanley and Electa Beckner Donald and Vadonna Beebe Dale and Susan Beede Doreen Beggs Anna Bennett Christiane Bennett Melinda Bennett Ted and Diane Benninghoff


Brad and Leslie Bent Roland and Marilyn Bernier Maxine and Wallace Berntson Jeff and Marilue Beverly BH Benefits Lewis and Wilma Biegelsen Christine Bigby Susan Bishop Fred and Laurie Blackmun Tanya Blair Frederick and Suzanne Blazer Burdette Blumer Elizabeth Bockstahler John Boddington Stephen and Jean Bodman William Bonifas Nathan Bookout Larry and Nancy Borden Tracy Boyd Richard and Dorothy Bradley Santana and Lafayette Brady Eugene and Jeanie Bray Laurann Briding Marion Brockett Ann Brosh Junem Broughton Karen Brown Lucinda Brown Jeffrey and Patricia Bruce Mary Margaret Brummeler Andra Brunt Janice Brust April Brutsche Aaron Bryan Shalara Bryan Marilyn Buckner John and Barbara Budd Bruce and Joan Buell Stephen and Donna Bufmack Duncan and Judith Burdick James and Susan Burke Tom Busch Dale Campbell Kim Campbell Jacque Cann Robert and Ruthann Carlisle Kenneth and Beverly Carlson Benjamin and Lois Carr Daniel Carrick Danny and Susan Carroll Matthew and Marilyn Carroll Jack and Glenn Carson Josie Caruso-Rathe Betty Casillas-Arellano John Casto Tina Castro Connie Centenio Patricia Chaffin Amanda Chancellor Binky Chandler Greg and Andi Chernushin Carrie Chesney Chief Petroleum Co. Cecil Childers Chinook Foundation Martin and Beverly Christensen Ruth Christian Rae Christiansen

Leroy and Norma Christopher Matthew Christy Karen Clark Paul and Sherry Clarkin Ben Clayton Don and Patricia Cloud Ella Cochrane Kimberly Coffin Joe and Shannon Cole Margaret Cole Norma Cole Richard and Teresa Cole Matt Coleman and Luisa Graff Verne Collier Justus Collins Karen Collins Colorado Institute of Massage Therapy Robert and Caroline Combs Robert and Carol Comes Community First Foundation Janet Conover Roberto Contreras-Espino Thelma Cook Eddy Cooke Therese Cordova Joseph and Mary Corrigan Nicole Cosgrove Jami Cowan Abram Craver Ricardo and Leticia Creel Herman and Myrtle Crider Jaimy Criswell Bobby Cross Carole Crowley Joseph Cunningham Victor Cunningham Glenna Currier Dorothy Curtis Floyd Curtis Kim Daniels Nancy Daniels Nettie Daniels James D’Annibale Lori Dause Jean Davern Konnie Davidson Daryl and Jeanne Davis Angela Dean Raymond and Patricia Deeny Tiffany Dehn Richard and Renee Demey Gordon and Suzanne Denison Linda DePlante Mark Detty Donald and Robin Dickenson Deborah Dietrich Eileen Dillinder Jack and Meredith Dillon Claudia Dimas Levi Dixon Jessie Dobbs Donna Dobey Carie DoBrava Ursula Dodge David and Meredith Donner Robert and Joan Donner Robert Donohue John Drabing

Aric Duckett Dean and Nancy Duckwitz Clyde Duncan Richard Duncan Paul and Jan Dwyer Claudia Dyer Margaret Dyer Lowell and Betty Edwards Tonya Edwards Jane Edwin Christopher Eldredge Wanda Elias Shari Ellis Michael Engelhardt T. Richard Enright Kevin Ensman EON Today’s Office Neill and Jenny Erdossy Setsue Ericson Bente Esquibel Nancy Estrella Executive Women International Anthony and Carlene Eye Kelly Fain Dorothy Fandel Isam and Phyllis Faraj Patrick and Kris Faricy Joanne Farry Susan Feely Leland Feitz Matthew Feller Jeffrey and Carol Ferguson Paul and Jordan Fields Ben and Karol Finch Craig and Marilyn Fink Lindsay and Joanna Fischer Robert and Carol Fisher Scott and Jennifer Fisher MacDonald Fleming Robert Fleming Elizabeth Flores Meghan Fogarty Lee Foushee Courtney Foutch John Fouts Deborah Fraley Laurena Frazier Katherine Frey Gary and Ruth Frith Ann Fuller John and Peggy Fuller Bill and Gayla Gaines Hortensia Gambles Helen Gappa Allisha Garcia Michael Garner Robert and Judy Garner Tonda Garringer Leslie Garrison Garyco Software, Inc John and Jeanne Gauch Donald and Barbara Gazibara David and Mary Geihsler Henry and Winifred Gendreizig Emery George Tom Georgis Grace Gerard Garfield and Angie Gerholdt

Tamara Gershteyn Lyle Gillespie Jemarcus Gilliam Vera Glass Walter and Willia Glover Carole Goldy James Gomes Robert and Jen Gonzales Goodwill Industries International, Inc. Lawrence and Mary Gorab Joseph and Diane Gordon John and Cecile Gort Carl and Carol Gould Margaret Gray David and Paulette Greenberg John and Diane Griffin Laura Griffin Cherry Griffith Helen and Wayne Grothe Tom Grounds Carolyn Grundgeiger Shelby Grzeskowiak Anthony Gurule Linn and Nora Gustafson Gloria and Ramon Gutierrez Peter and Helen Hadjis Art and Sally Hagan Donald and Marion Hagood Brian and Linda Hall Charles and Rachel Hall Mary Hall Samuel and Mary Alice Hall Donald and Mary Haller Patricia Hamilton Rose Hamman Keith and Marilyn Hancock John and Elizabeth Haney Amber Hanlon Andrew Hanowell Rebecca Harley Deborah Harney Douglas and Debra Harnly Clinton Harper Michael Harrell Mary Harrington Denise Harris Jean Harris Jim and Gigi Harris Richard Hart Douglas and Yvonne Hartwell Lee Hasty Brandy Hatten David and Mary Haukom Jose Hayden Sylvia Hazelett Health & Welfare Benefit Systems, Inc. Paul Heinich Bette Hemenway Francis and Linda Heming Shannon Hemingway Elliott Henry Katie Henson Florence Hesse Kim Heusler Mary Heusler Herbert Hickman Pamela Higgins Rochelle Higley

Dona Hildebrand Richard and Sandra Hilt Neil and Sally Hinchman Cora Hoffman Gary and Valerie Hollenbeck Dolores Holler Kathleen and Barry Holmes Sandra Holmes William and Helen Holmgren Dan and Susan Homec Carol Houmes Lamont Howard James and Elaine Huddleston Drexel Hudgins James Huggins Beverly Hutton B.J. and Kristel Hybl Ronald and Pamela Iaconis Jami Ingerling Innovest Portfolio Solutions LLC Natalie Irrera David and Jeannie Ivis Edwin and Ruth Jaloszynski Jennifer James Richard and Elizabeth Jamison Olga Jasso Kimberly Jemison Erin Johnson Gary and Mary Johnson Larry Johnson Lawrence Johnson Mary Sue Johnson Ron and Susan Johnson Angela Jones Rhodelia Jorgensen Randy Julian Regina Jung Richard and Sheridan Kalletta Elias Kane Elizabeth Kane Carolyn Keenan Michael and Yong Sun Keenan Keene & Sparks LLP Kenneth Keene Don and Beverly Keith Robert and Jeannette Kellar Cindy and Mark Keller Lois Keller Paul and Patricia Kelly Teresa Kendall Louise Kerkstra Dudley and Carole Kersey Martin and Susan Kiernan Kimberley Kinsey Dorothy Kipp Lorence and Patricia Kircher Shirley and Lorence Kircher Jackie Kirschling Briton Kitching Keith Klaehn Joel Klein Bonnie Knight Erica Knox Annette Kohlmeister Bruce Kolbezen Daniel and Montse Korleski Bret and Marlene Kort Howard and Karen Kunstle


Mark Kurchinski Jessica Kuykendall Barbara LaBard Donald Lampson Monica Langness Richard Langstaff Irene Larimer Deirdre LaRouche Eleanor and Berkley Larson Deverand Laury Armand and Betty LaVoie Ed and Lois Lawrence Elizabeth Lawson Shelia Le Bron Stephen and Cheryl Lebel Katherine LeMonte Krista Leonard Valerie LePage Joseph Lever Barbara Lewis Werner Lewis Lawrence and Patricia Likness Theodore and Kathleen Lindeman William and Marilyn Lindeman Kevin and Diane Lindholm Louise Linney Harold and Edna Littrell P.B. Lloyd William and Gretchen Lloyd Rita Lobato Tina Lobato Robert and Helen Loewen Donald and Marie Logan Jack and Norma Logie Vieve Long Michael LoPachin Rose Lorig Noemi Lozano Deborah Lubek Phuong and Kim Luc Michael and Christina Lusk John Lydell Cindy Lyell James and Wanda Lynch Richard MacLeod Thomas Madden William and Irene Madden Steven Maffeo Helen Magers Krista Malone Chez Mann Ruben Manuel Gary Markle Stephen and Pamela Marsh Harry and Marianne Martin William Martin Sandi Martinez Ara Massey Florentina Mata James Mayes Mary Mayes Cheryl Mayfield Jack and Deadra Mayhew Richard and Patricia McAteer Garry and Dorothy McAuliffe Judy McCombe-Gandolf

Helen McCulloch Alecia McCutcheon Estrellita McElheney Curtis McGaha John and Martha McGall Velma McGaugh Carl McGee Sharon McGee Jennifer McGowan Michael and Robin McGrath Terry and Sharon McHale Gary McKee David McRobbie Fred and Judy Meierkord Leslye Meyer Philip and Virginia Michaelson Robert and Frances Mikulich Valerie Miles Frank and Jean Milholland Amy Miller Jo Miller Petra Milner Sami Mohammad Charles Molloy Viola Mondragon Eva Monnett Miguel Montelongo Jeff and Cheryl Moody C.J. Moore Eunice Moore Gene and June Moore John Moore Warren and Claudia Moore Rod and Kathy Morgan Thelma Morici Angus Morrison Cheryl Morton Craig Moulton Valeria Muse Ronald and Barbara Musgrave Charles and Barbara Myers Brenda Nameth William and Mary Nance Thomas and Ann Naughton Virginia and David Neely Richard Nehring and Brooke Bower Orpha Nelson Rebecca Nelson Thomas Nelson Linda Nevarez George and Linda Nicholos Betty Nielsen Josue Nieves-Barreto Lance Nilson Cathy Nolan Red and Bunny Noland Maurice and Sylvia Nolte Caldwell and Bobbie Norred Daniel Norton James and Norma Null Lidia Nunez Maria and Kermit Oldendorf Dorothy O’Lear Kim Olgren Linda Olsen Debra Olson Kenneth and Judith Olson Neiland and Jill Olson

Terry and Mary O’Rourke Shirley Osman Urbano Oviedo Harry Owens Richard Owens Jennifer Oyloe Lorrie Padilla Dorothy Papol Angela Patterson Kevin Patterson and Katharine Leppard Randy Paugh Charles and Elizabeth Paul Patty Paulson Susan Pauly Nancy Peake Sara Penick Sandy Penninger Kent and Christen Petre Dicky Pettit Gabe Phillips Urick Phillips Lane and Lavon Pinnow David Piper Thomas Pliszka Frederick and Joan Porter R. Craig and Betty Postlewaite Garry and Susan Powell Daniel and Vivian Pretti David Prudhomme Dorothy Pryor Mary Quan Michael Quinlan Norma Lee Quinlan Delbert Quintana RAM Operating Company, Inc. Phillip Ramirez Seth Rankin Marjorie Rapp Ravishing Red Hatters Venkateshwar and Lata Reddy Sarah Reed Jan Reinhardt Thomas Resha The Resource Exchange Fred and Joan Retting Todd and Gina Reynolds Anthony Ricci and Sharon Brunink Charlotte Rixon Glenda Roberts Kathleen Rodas Carlos and Shirley Rodriguez Rebecca Rodriguez Paul and Mary Lou Roesler Mary Romero Ruth Rose John Rowsey Eric and Laurie Ryan Theresa Salazar Marjorie Sandoval Victor and Osa Scharm Jeff Schawe Margaret Schibel Steve and Chris Schneider James and Barbara Schneiter Cris and Nancy Schoon

Corinne Schreier Stephen and Joyce Schuck Jim and Jim Alice Scott Walter and Marie Seelye Marjorie Sellers Jane Shapleigh Barbara Shepard Stephen Shepard Anthony Sherin Robert and Cathleen Shonkwiler Glenn and Joan Shoptaugh Desmond and Inez Shorland James and Michelle Shumaker Suzanne Sindt Kennedy Singleton Lowell and Verna Skabo Susan Sleight Bob and Pattie Smith Darlene Smith Gary Smith Gaylord Smith June Smith Kathryn Smith Miriam Smith Moonyean Smith Sheryl Smith Thomas and Eunice Smith Willie Smith John and Celia Snyder Richard and Armelia Snyder Marita Sobotka Social Studies School Service Therese Sortor Phillip and Lou Sosalla James and Linda Souturas Ben and Beth Sparks Clifford and Mary Sparrow Robert and Beverly Speer Gertrud Spence Catherine Spika Erwin and Joyce Spruth Kathleen Srader St. Francis of Assisi Parish Theresa Staley Billie Jo Starr Benjamin and Linda Steagal Paulette Stedman Charles and Sharon Steen Robert and Lois Stehr Courtney and Florence Sterk Susan Stevenson Stockman Kast Ryan & Co. Donald Stohler Marvin and Shirley Strait Marjorie Stroh Ryan and Amanda Styre Donald and Carmen Swift Margaret Taylor Naomi Taylor Tech For Less Eric and Toni Tengelsen Mark and Jennifer Thatcher The GE Foundation Raymond Thomas Robert and Pat Tiemens Tom and Jane Titus Lawrence and Judith Tobias Gerald and Cheryl Tolley

John and Jackie Torell Paul Towner Luke and Melissa Travins Clara E. Trible Trust Adrian Trujillo Katherine Trusty Courtney Tryon Daniel Tryon Vincent and Kathy Tucker Clover Turk William and Frankie Tutt Susan Tyson UMB Bank of Colorado United Methodist Women United Way of Pueblo County, Inc. Norman and Karen Van Dyke Evelyn Vance Pamela VanLente Mario Villanueva Jeanne Vincent Peter and Kathy Vujcich Raymond and Cheri Wagner Raymond and Patricia Wahl Milton and Betty Waldron Dianne Walker Joe and Charlotte Wallace Richard and Kimberly Walsh Mildred Waymire Kevin and Jennafer Weary John Weaver III Barbara Webb Dennis and Sandra Weber Thomas and Nancy Wenzlau Shylee Wheatley Reed and Elizabeth Whetstone Christine White Tracy Whitmore Dana Whitney Maria Whitten Sheila Wiebenga Bud Wilcox Clark and Gail Wilder Raymond and Patricia Wilder Christian Wilkins and Kevin Dietz Annie Williams Ruth Williams James Wilson Lorrie Wilson Sharon Wilson James and Ruth Wingard Barbara Winter Tim and Marla Wiseman Russell Wolfe Estrella Yates Odie and Dorothy Young James and Ann Young Warren and Elizabeth Youngquist Danielle Zarate Phyllis Zell Joel and Janis Zellmer


Mission Statement: Goodwill is dedicated to helping people reach their highest level of personal and economic independence.

Vision Statement: We will be satisfied with our work only when every person in our community whom we are privileged to serve has an opportunity to develop to his or her fullest potential and enjoy a maximum of abundant living.

We Value: • The potential of the individual • Self-worth • Self-sufficiency • Respect and courtesy • Integrity and fairness • Organizational viability

Goodwill proudly demonstrates our commitment to the highest standards of quality, public accountability and transparency through our accreditation with The Commission on Accreditation of Rehabilitation Facilities (CARF).

Service Area Sedgwick Logan

Weld

Larimer

Moffat

Jackson

Phillips

Routt Morgan Grand

Boulder

Rio Blanco Gilpin

Mesa Grand Junction

Pitkin

Kit Carson

El Paso

Park

Lincoln

Teller

Chaffee

Cheyenne

Fremont

Kiowa Crowley

Ouray San Miguel

Hinsdale San Juan

Saguache

La Plata

Pueblo

Custer

Bent Otero

Mineral Alamosa

Las Animas Archuleta

Prowers

Huerfano Rio Grande

Montezuma

Elbert

Douglas

Delta Gunnison

Arapahoe

Lake

Montrose

Dolores

Jefferson

Summit

Yuma

Denver

Clear Creek

Eagle

Garfield

Washington

Adams

Conejos

Baca

Costilla

Retail Centers

Community Program Sites


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Discover Goodwill of Southern and Western Colorado 1460 Garden of the Gods Road Colorado Springs, CO 80907 (719) 635-4483

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