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IMPORTANT INFORMATION
Reservations. To reserve a place on a tour, or for additional information, call us at 800.257.2226, visit www.DiscoveryBicycleTours.com, or email us at info@discoverybicycletours.com. Reservations will be confi rmed upon our receipt of your deposit and are subject to availability. After we receive your deposit, you will receive an email confi rmation with your receipt in about 5 days. When details are ready, the guest who reserved the tour will receive a Confi rmation Packet with: •Trip Cancellation Insurance suggestions •Arrival and Departure info •Transportation options •Recommended clothing and equipment
Please do not make any non-refundable payments for fl ights, etc. ... before we have confi rmed that there is a suffi cient number of guests and will run the tour. Final determination will be made at the fi nal payment due date.
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Small tours/tour cancellations. It sometimes happens that there are too few tour participants by the fi nal payment date for us to feasibly run a tour. In that event, you will get a 100% refund of your tour payments. Please also know that as a courtesy to our guests, we may run a tour with as few as six participants.
Deposts and fi nal payments. Tour deposits are due at the time you make your reservation and are $300 per person for weekend tours and $500 per person for all other tours. With a few exceptions*, fi nal payments for domestic tours are due 60 days prior to the start of your tour. All deposits are applied to the full tour price. *Final payment is due 90 days before tours in Europe and New Zealand; 95 days for Florida Gulf Beaches, 120 days prior to the start of the Florida Keys, Chile, and Bike & Barge tours; and 150 days prior to the Vietnam Adventure tour.
Cancellations. If you cancel by the fi nal payment due date for your tour, you will receive a full refund. There are no penalties or fees for changes up to that point. For most domestic tours, fi nal payment is due 60 days before departure. For standard tours in Europe and New Zealand, if you cancel between 60 and 89 days of your tour (for Florida Gulf, between 60 and 94 days), you receive a credit for 50 percent of your payments good on another tour within 18 months. If you cancel within 59 days of any tour departure date, there is no refund.
*For the Florida Keys, Chile and Bike & Barge tours, cancel at least 120 days ahead to receive a full refund. If you cancel between 60 and 119 days of your tour, you recieve a 50% credit for a future tour within 18 months. For Vietnam, there’s a full refund up to 150 days prior to your tour, and a 50% credit when you cancel between 149 and 60 days ahead.
Trip cancellation insurance. Please purchase trip cancellation insurance since we are unable to make any exceptions to our cancellation policy — even for personal emergencies. (Check with your credit card company. Many now include trip cancellation insurance automatically.) Look for a policy that covers the cost of your bicycle tour and other travel expenses in case you cancel. Compare prices and policies at www.insuremytrip.com. Canadian citizens will fi nd trip cancellation insurance at www.travelguard.ca
Changing your choice of tours. You may switch your choice of tour without charge (subject to availability) anytime up to the fi nal payment date for your tour (60, 90, 95, 120 or 150 days ahead).
Single travelers. A limited number of guaranteed private rooms are available on most tours at an additional cost. This cost is indicated on each tour. In the case where no more single rooms are available at certain inns, an additional charge may apply.
Children. Children are very welcome if they are at least 10 years old, are physically capable of participating in the tour, and are accompanied by a parent or legal guardian at all times.
Pet Allergies. Some of our inns have family pets. Let us know if you have any relevant allergies.
Travel Adjustments. Itineraries are subject to change.