American Towman Magazine - July 2020

2020 AT Expo-Baltimore Brochure Inside!

The Road Calls

Rotator:

Planning Successful Lifts Stocking the

Right Tools

Understanding Design Factor TowIndustryWeek.com

JULY 2020 AmericanTowman.com

$10

2 • July 2020 | Towman.com

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AmericanTowman.com | July 2020 • 3

Contents

Cover Feature

Volume 44 Issue 7

July 2020

12

Lift Planning for Success

Take the time to make a thoughtful plan of action when you’re taking your rotator on scene.

by Bruce Campbell WreckMaster training class for rotator operators.

Features

28

Cat Fishin’

True’s Towing in Michigan recovered a Caterpillar excavator from a quarry lake in March.

by Jim “Buck” Sorrenti

35

Departments 6 The Walkaround 8 News Share 10 Road Tools 20 Tow Manager 24 Supplier Scoop 34 Ad Index 52 Tow Engineer 56 Tow Boss 60 Chassis Chalkboard 67 Repo Run 70 Towmans Market 72 My Baby 74 Lowdown N, M, Adventures of AT S, W 81

2020 American Towman Expo

The premier tow show returns to Baltimore for 2020! The 16-page brochure is packed with all the details you need to prep and register for all the events.

by AT staff

4 • July 2020 | Towman.com

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WWW. NYNAB.COM WWW. NYNAB.COM AmericanTowman.com | July 2020 • 5

The Walkaround

Respecting Tow Lives

Dennie Ortiz Publisher

ESSENTIAL. THAT IS WHAT towing businesses and operators are: Essential. As you read more into this issue you will find the American Towman Exposition brochure which illustrates the different manners in which towing is an essential service.

Earlier this month I received an email with a graphic that included the phrase, “Tow Truck Drivers – We Respond Because ALL Lives Matter … Respect My Life …

Slow Down Move Over.”

At first, it seemed this statement was created to counter the messages seen in mass protests across our nation. Upon closer evaluation and after some discussion with AT’s Senior Editor Charles Duke, I realized it was a true, thoughtful and timely message.

The original phrase from the movement behind the protests was originated by a segment of society who feel their lives aren’t equally regarded as if they have a lower worth.

The same thought processes can be applied to towers who are in danger on the roads and are ignored by drivers, giving the impression that the lives of towers are less valuable than anyone else.

Every life has equal value.

The U.S. Postal Service has the unofficial creed, “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.”

Well, for towmen and the towwomen, the same motto can be applied and include, “Neither distracted drivers nor roadside fatalities nor political divides nor economic downturns nor terrorist attacks nor social unrest nor pandemic nor unfair fees stays us from performing our essential service.”

Many towers have seen this all and have weathered each storm. They may come through slightly battered and bruised, but still standing.

So, this message doesn’t downplay the significance of the original statement about the equal importance of their lives as much as it emphasizes that towers as first responders care for everyone who is in need of service no matter who they are. Because for towers, everyone counts, and we have the responsibility of offering help to whomever and wherever it is required.

As towers serve everyone, so too should everyone serve them by recognizing the dangerous situations towers face each day. This can be done by respecting towers’ lives by protecting us on the roadways and taking the action to Slow Down and Move Over.

For towers, staying and keeping safe has been part and parcel of everyday life and will continue to be.

6 • July 2020 | Towman.com

Dennie Ortiz Steve Calitri Brendan Dooley Charles Duke Randall Resch Terry Abejuela Jim “Buck” Sorrenti David Kolman Bill Simmons Mark Lacek Brian Riker

Publisher Editor-In-Chief Editor Senior Editor Operations Editor Field Editor, West Field Editor, Northeast Chassis Editor Safety Editor Repo Run Editor Contributing Editor

Editorial Board Tommy Anderson Roy Carlson Debbie Collins Belinda Harris Bill Johnson Ron Mislan Kurt Wilson

Dallas, Texas Saint Paul, Minn.

Las Vegas, Nev. Greensboro, N.C. South Hadley, Mass.

Warren, N.J. Creve Coeur, Ill.

American Towman Staff Page Layout Artist Advertising Sales Mgr. Senior Account Exec.

VP of Accounts General Manager Publisher’s Assistant Customer Service Subscription Manager TIW Media Director Regional Advertising Sales iMarketing Manager ATTV Producer President

Mary Collura Dennie Ortiz Ellen Rosengart Norma Calitri Jimmy Santos Toni Vanderhorst Henri Calitri Patrice Gesner William Burwell Peggy Calabrese Ryan Oser Emily Oz Steve Calitri

American Towman Media Headquarters 2 Overlook Drive, Suite 5, Warwick, NY 10990 800-732-3869 or 845-986-4546

E-Mail: Publisher Editor-In-Chief Editor AT’S Digital Edition AT’S Website AT’S Weekly ATTV

dortiz@towman.com scalitri@towman.com bdooley@towman.com itowman.com americantowman.com towindustryweek.com americantowmantv.com

Copyright ©2020 American Towman Magazine is published 12 times a year by American Towman Media, Inc.

Subscription: Single Copy: $10 1 yr: $60 – 2 yrs: $110 International: $75 & $135

All material published through American Towman Media (AT), to include American Towman Magazine, iTowman.com and TowIndustryWeek.com, including advertisements, editorials, articles and all other content is published in good faith. However, AT accepts no liability for any errors or omissions, and does not endorse any companies, products or services that appear. AT does not test or review products submitted for inclusion in its publications. AT does not accept responsibility for the accuracy of content, warranties or claims made or implied by its advertisers. The views expressed are the authors’ alone and do not necessarily reflect the views of AT. The act of mailing or delivering a letter, email or article to AT shall constitute permission to publish that letter or article or any portion thereof. AT reserves the right to edit any and all material submitted. No part of the magazine or websites may be reproduced without prior written consent of AT.

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AmericanTowman.com | July 2020 • 7

News Share Las Vegas Hotels Opening Up

MGM Grand, Sands, Sahara, Venetian, Caesar’s Palace and the Flamingo and other casino hotels in Las Vegas have announced plans to reopen in June; several now open for online reservations for June dates.

The Westgate Resort Hotel and Conference Center has opened for business, clearing the way for Tow Industry Week, featuring training and conferences, and American Towman’s western states’ trade show.

The American Towman ShowplaceLas Vegas is scheduled for Sept. 1011 at the Westgate during Tow Industry Week, featuring towing and recovery training and educational conferences.

Soldier Gets Send-Off Parade

Andy’s Towing of St. Cloud, Minnesota, organized a going-away parade for one of its workers who’s getting deployed overseas.

The tow company brought more than two dozen vehicles to drive by Thomas Schwinghammer’s home in St. Joseph on May 28.

Thomas had no idea the parade of police cars, tow trucks and other vehicles were coming by his home.

“I’m trying not to tear up right now to be honest because I don’t see stuff like this every day,” he said. “It’s awesome. I’m shaking.

“From the day I started there, they’ve always been great to me. A great company to work for and the fact that they’re doing this for me is just breathtaking. This is great. I love it. I have to thank them and everyone who put this together. This is just awesome.”

The towing company says they wanted to do something for Thomas because traditional send-off ceremonies for soldiers have been suspended due to the COVID-19 pandemic.

Source: knsiradio.com.

Wisconsin Towmen

Remember Ramon Echeverria

Grube’s Towing owner Tim Grube memorializes towman Ramon Echeverria. jsonline.com image.

More than 50 different tow trucks from dozens of companies around Wisconsin assembled recently to mourn towman Ramon Echeverria.

Echeverria, who worked for Grube’s Towing, was killed on the job removing debris from I-94 in Racine County. He

was part of a team that patrolled the Interstate that helped tow disabled vehicles and cleared debris from the interstate.

“I have a hard time describing how good of a person he was and what he meant to our company,” owner Tim Grube said. “He would work whenever you told him to... he would stay late if you needed him to. He always did everything with a smile. Customers loved him; he never had a bad review.”

Echeverria is survived by a wife and three children. A GoFundMe page has been set up for Echeverria’s family.

It was unclear at press time if charges will be brought against the semi driver who struck him, who was located later in Ripon.

Sources: WTA, fox6now.com, jsonline.com.

2020 ITRHFM Hall of Fame Inductees Announced

The International Towing and Recovery Hall of Fame and Museum in Chattanooga, Tennessee.

The International Towing and Recovery Hall of Fame and Museum has announced its selections for induction into the Class of 2020 International Towing and Recovery Hall of Fame.

The inductees are: Troy Barnett (Sierra Vista, Arizona); Ron Bressler (Morgantown, Pennsylvania); Stacey Tucker Canterbury (Bremerton, Washington); Tom Griffin (Hixson, Tennessee); Norman Horton (Newville, Alabama); Phil Howard (Kennesaw, Georgia); Luc Le Baron (Brunoy, France); Rodney Pellow (Isanti, Minnesota); Antonio Re (Victoria, Australia); and Sherry White (Fremont, California).

The 2020 induction ceremony will be held at the Westin Hotel in Chattanooga, Tennessee at 6 p.m. on October 10.

Source: towingmuseum.com.

8 • July 2020 | Towman.com

News Share

Two Fatal Accidents

City Raises Towing Fees

in Virginia in a Week

The Bloomington (Indiana) city council approved Ordinance 20-10, a new towing ordinance, at a recent meeting. The new legislation raises the towing fee from $125 to $135.

It also allows people getting towed a chance to regain their vehicle on the spot without being charged as long as the tow truck hasn’t lifted two tires off the ground.

The ordinance also sets the storage fee for all towed vehicles at $25 per day if the vehicle sits in storage longer than 24 hours.

The new rules went into effect on July 1.

Source: indianapublicmedia.org.

Two towmen were killed in separate accidents in Virginia in under a week. VDOTNorthernVa Twitter image.

The Virginia Department of Transportation is urging drivers in the Commonwealth to make sure to move over for any crews on roadways.

This message comes after the department says two of its towing partners were killed in less than a week in the northern region of the state.

In one case, a Chevy Impala crossed the white line on an entrance ramp to I-95 and struck the towman and then his truck. He

later died at hospital. In the other, a chainreaction crash on I-495 caused a vehicle to run off the highway into a towmen who was assisting a disabled vehicle. He died at the scene.

VDOT is using the tragic incidents to remind drivers to slow down and move over for amber lights.

Sources: nbcwashington.com, wjhl.com.

‘Highway Thru Hell’ Towman Monkhouse Dies

Ken “Monkey” Monkhouse.

Jamie Davis Towing of the television show “Highway Thru Hell” confirmed Ken Monkhouse, a Hope, British Columbia, Canada, tow truck driver who found many fans on the show, died May 24.

“He was a wonderful and compassionate man, with a great sense

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of humour. We’ll miss his spirit and his big heart. R.I.P. Monkey,” the TV production stated on its Facebook page.

Jamie Davis Towing confirmed Monkhouse passed away of a heart attack.

“Ken Monkhouse was an amazing guy, great work ethic and a good friend,” said a post on Jamie Davis’ Facebook page. “Missing you forever.”

Condolences have also been rolling in on internet tow truck forums, with several asking the family be given time to grieve.

“Rest in peace Ken, we will drag your chains from here,” one post read.

NC Sues Tow Company

North Carolina Attorney General Josh Stein announced recently that he has filed a lawsuit against Charlotte-based A1 Towing Solutions Inc. and its owner for allegedly violating North Carolina’s price gouging statute and engaging in deceptive trade practices and unfair debt collection practices during the COVID-19 state of emergency in North Carolina, according to a news release.

The lawsuit alleges that the defendants improperly booted or towed trucks that were delivering food, water, bleach or needed medical supplies during the pandemic and in spite of the trucks’ drivers having the necessary permission of property owners to park their trucks on the property, a release said.

Stein was seeking temporary, preliminary, and permanent injunctive relief against the defendants, as well as restitution for victims, civil penalties, and other relief.

North Carolina’s price gouging law went into effect on March 10 when Gov. Roy Cooper declared a state of emergency in North Carolina in response to COVID-19.

Source: statesville.com.

Source: hopestandard.com.

AmericanTowman.com | July 2020 • 9

Road Tools Stertil-Koni Portable Hydraulic Jack

Stertil-Koni’s first portable air-over hydraulic jack, model SKB25-2, can service vehicles in the maintenance bay or on the road. The two-stage jack weighs 60 lbs. and has a lifting capacity of 25 metric tons first stage, with a final stage of 10 metric tons. The portable design incorporates a 21.6” handle that folds for easy transport and an optional mounting bracket to secure it out of the way in a service truck or workshop. Height is 12.5” without extensions; 2” and 4” extensions included. The jack also has a built-in overload valve and deadman safety switch.

stertil-koni.com

Vehicle-Mounted Hand-Washing Station

National Fleet Products’ new vehicle-mounted hand-washing stations allow water and hand sanitizer to be dispensed virtually anywhere with application-specific hardware that enables the units to be mounted to a wide variety of vehicles. The water-dispensing tanks come in 6.5-gal. and 10-gal. sizes. An integrated removable soap dispenser serves as the cap to the filling port; a separate cap is also available.

Spring-toggle water spigots automatically stop water flow when no longer depressed and are recessed and side-mounted to protect them from damage. They can be outfitted with additional accessories such as paper towel dispensers, graphic signage and more.

nationalfleetproducts.com

Pro-Vision Hybrid HD DVR

Pro-Vision Video Systems’ new 900 Series Hybrid HD DVR combines 1080p HD recording and observation technology in one device for video coverage on commercial vehicles.

The unit simultaneously records video and provides camera views on an in-cab monitor—including the rear view while backing up and blind spots while turning—in 1080p HD resolution. Pro-Vision has also released a new line of 1080p HD cameras designed for the 900 Series. Pairs with up to six cameras providing 360-degree video coverage; features include built-in Wi-Fi, automated wireless file transfer and GPS tracking.

provisionusa.com 10 • July 2020 | Towman.com

Road Tools

BFGoodrich Route Control Tires

BFGoodrich’s new commercial truck regional tires, Route Control S and Route Control D, are designed to take on the toughest regional and city routes and challenging wet-weather conditions. Features include advanced compounding for high-scrub regional environments, an enhanced sidewall that resists curb impact and withstands shocks and retreadability. The Route Control S is a steer/ all-position tire that replaces the BFGoodrich ST 230. The tire is engineered to provide long tread life and exceptional, even-wear performance. It is available in sizes 11R22.5, 11R24.5, 275/80R22.5 and 285/75R24.5 (with 255/70R22.5 coming soon). The Route Control D drive tire is a new regional offering available in sizes 11R22.5, 11R24.5 and 275/80R22.5 and 245/70R19.5 (with 225/70R19.5 coming soon).

Route Control D

bfgoodrichtrucktires.com Route Control S

J.W. Speaker Heated LED Headlights

J.W. Speaker’s Model 8800 Evolution 2 LED headlights are available with a heated lens to offer a safety solution of improved light output, glare reduction and light placement for heavy-duty trucks. The 8800 Evolution 2 is a high-performance 4x6 LED headlight is available with a SmartHeat heated lens that automatically de-ices headlight according to ambient temperature. It is a drop-in replacement for typical buckets/panels used in heavy-duty trucks and is street legal supporting DOT, Transport Canada ECE and other standards and requirements.

The heated versions of the Model 8800 Evolution 2 feature a thermally conductive grid system that will de-ice the lens faster than other lights; it reacts to temperature changes on a real-time basis with no action required by the driver.

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AmericanTowman.com | July 2020 • 11

LIFT PLANNING FOR SUCCESS

By Bruce Campbell

12 • July 2020 | Towman.com

WreckMaster instructors lead operators through heavy-duty training on a clothesline lift (facing page) and rotating a tractor above a barrier (above) during a WreckMaster 8/9R course in Lancaster, New York, in July 2019. Big Red Towing of Syracuse and Dave’s Heavy Towing of Hillsborough, New Jersey, equipment was used on-site.

Bruce Campbell is a Lead Instructor for WreckMaster and has served in the towing and recovery industry since 1977. Bruce holds an automotive technician license and is a certified Hazmat First Responder. He owned and operated a successful automotive repair shop for 15 years. Bruce was a 2002 Top 10 WreckMaster and 2003 Canadian Tow Pro of the Year.

When using a rotator on-scene, take the time to consider a solid plan

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W

hen rotator incidents occur, the cause can often be traced back to mistakes made in the planning of the lifting operation. Indeed, rather too frequently the problem lies in the complete lack of any meaningful planning. Simple, routine lifting operations can be safely carried out without a written plan provided the personnel involved are properly trained in their respective roles. They will have a mental checklist that they automatically run through before they start, and they will keep it in mind before and during the operation. However, for a lift of any complexity or weight, a written plan is essential. ◀ AmericanTowman.com | July 2020 • 13

Performing a highline transfer of a vehicle between wreckers.

A complex lifting operation is one where unusual or dangerous loads are lifted. We see this often during recoveries when loads and casualties have been compromised. Lifts are performed in difficult, unusual and/or hazardous environments that can include rivers, high mountain passes, city centers and even busy highways.

Adequate planning is one of the key requirements of a lifting operation. For a plan to be effective, it should be presented in a style that is user-friendly and utilizes standard terms. It should avoid colloquialisms and local jargon unless it can be understood by all involved.

Similarly, it should avoid abbreviations unless they are explained somewhere in the plan.

The starting point for the plan should be a clear description of what the lift is to achieve. For example, if an operation is to install a shipping container on a chassis or trailer, the plan should include the length, width and height of the container. It should also include the center of gravity, the load inside the container and its weight.

A risk assessment should also be done, and it should be required. It would control the risk arising from the hazards that are present. Examples include noise, heat and vehicles traveling by the lift, as well as temporary hazards such as weather, time and lighting factors that may not be relevant at the start of the lift but may arise during or at the end of the lift. Another serious risk is 14 • July 2020 | Towman.com

the possibility of wind while performing the lift.

The load-bearing capability of the surrounding ground is also a key consideration when setting up your rotator. Be extremely careful when operating your rotator near embankments and on soft ground. It is possible you may need secondary cribbing or matting.

What might be considered a simple, routine lift might become complex when the environment changes.

You must also be aware of power lines and overhead obstructions. Your plan may also include the area where the load is being lifted from, the travel through and then the new, relocated area.

Consider the route the load will take. Failure to adequately research the site may have catastrophic consequences. The load may need preparation before lifting can commence. If so, it may be better to treat the details of this as a separate operation, but still include it as a stage in the plan.

Many rotator incidents have occurred because the capacity of the rotator was inadequate. Taking into account the radius, height and shape of load. You must stay within all working load limits of the rigging. Also keep in mind that when using multi-leg bridles, the veer angle should be a minimum of a 2:1 ratio. The angle of a load bridle should be 30 degrees or higher.

Another too-frequent cause is failure to fully deploy the outriggers because of a lack of space or reach.

Next the plan should list the equipment and

â—€

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AmericanTowman.com | July 2020 • 15

Heavy tractor rigged for recovery from behind a jersey wall.

Adequate supervision is essential, particularly if the operation requires the coordination of two or more operators or units. personnel required, including specialty items. The plan should list each piece of equipment, the type, working load limits and length. The list of personnel is really a list of job functions, which includes communication with the rotator operation.

Adequate supervision is essential, particularly if the operation requires the coordination of two or more operators or units. The method of communication with the recovery operator should be included in the plan.

Where there is a clear line of sight, hand signals are possibly the best option. There are standard signals and variations, so be sure everyone is familiar with the signals that will be used. The alternative is voice communication either by radio or wireless headsets; there should be a protocol to avoid any misunderstandings.

Essentially each person in the radio system should 16 • July 2020 | Towman.com

have a distinct ID call sign. Any motion command message should use this to identify who it is for and who it is from. The recipient should repeat the command message back as confirmation. This allows the sender to check that the command has been correctly understood and take quick corrective action if not.

At this point, everything should be in place for a safe and successful lift. Sometimes things do not go as planned. Some should be foreseeable, such as a vital piece of equipment that has been overlooked.

Sometimes it is not foreseeable, as emerging work that comes to light only once the operation has begun.

Immediate consequences are usually only a delay.

However, what happens next can seriously compromise safety. Many incidents have occurred because of illconceived changes to the plan made under pressure.

All too often seminars and training classes are teaching what the rotators and personnel CAN do vs. what you SHOULD do. Good planning gives you good control. Remember: You can’t control what you can’t manage, and you can’t manage what you can’t control.

Follow the five-point guide, SCENE: • Survey.

• Calculate.

• Explain.

• No’s (check for).

• Execute.

18 • July 2020 | Towman.com

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AmericanTowman.com | July 2020 • 19

Tow Manager

Having the right tools

By Paul Stephens

H

ave you ever wondered why some towers have an odd tool that seems completely out of place on a tow truck? The most used tool is not always the most important tool to solve some problems.

Sometimes, a random tool turns out to be perfect to help with a job for which it was never intended. Somewhere down Paul Stephens is a towing the line, a situation arose where no tool industry trainer with more than 34 years of towing exwas available, someone had to think perience. He has served as a outside the box, looked past a normal consultant for many automouse and sought a compromise. These bile manufacturers, equipment manufacturers, and tools can come from anywhere, any companies for service proindustry, with just about any original vider education, towability and road service procedures. purpose you can imagine.

I once saw a guy use a piece from a broken broom handle on the inside of a tire to hold the bead up while he inflated it; the piece literally wedged inside the tire pushing up on the bead. (I assume it’s not the best solution since you cannot get it back out and its bouncing around inside once riding down the road.)

Yet, this was his remedy on the side of the road, with no road service available, for getting a truck off the road.

It was truly a unique idea, but I’m not sure I would make space in my toolbox for a broken broomstick.

It definitely made me think, “If I was in the middle of nowhere, A boxcutter (with extra blades) and snips are among the tools you’ll want what would to have handy at many scenes.

20 • July 2020 | Towman.com

I do and what could I use to solve my problem?”

Reasons to explore different tools and usages can be as simple as seeing other tasks completed easier (i.e., less strain on your body or truck). These tools can be an asset every now and then; however, they do take up space in your trucks.

Unique tools for your trucks go beyond the standard items such as V-bridles, straps, tie-downs, etc. As discussed in previous articles, it seems like there’s never enough room in the toolbox for everything you want to carry.

The odd device or one-off tool may be a time-saver with the right application, but does the frequency of use warrant the space?

Most light-duty towers don’t even think of keeping shackles on their trucks. Shackles come in all shapes, sizes and material compositions … having just two on your light-duty truck can help when using various types of straps, attaching to trailer hitches, etc.

The shackle can be used as a connection between two straps, either to extend the length or shorten a long one. The size of the shackle should be in relation to the size of other components you are using and the working load limits should match all items.

Heavy operators know that not having the right tool can be costly when on the side of the roadway. There are many items a heavy operator could carry, but it is difficult narrowing the selection down. Often, it’s purely operator preference yet some unique suggestions from operators include brake adjustment tools, 33mm sockets (for wheel removal), range finder and dental picks (for setting needle bearings

and pulling small wires, etc.) … all have a purpose depending on what challenges you face most often.

ATYPICAL CHOICES

A box cutter (don’t forget extra blades) has many uses like cutting plastic air lines, straps or plastic after loading a wrecked vehicle. A tie-rod coupler works for broken tie-rod quick repair to keep the wheel straight when loading. These are smaller items that are easier to store out of the way for those rare uses.

If I was in the middle of nowhere, what would I do and what could I use to solve my problem?

DOT air fittings and adaptors can be good to have. The push-connect fittings can solve a quick air issue on your truck or a customer’s. Having a small assortment of various-sized unions will help

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temporarily remedy an emergency situation.

A bar of soap or small candle help with getting a long-reach tool into the door jamb of a vehicle on a tight weather strip; just apply a little soap or wax to the tool prior to attempting entry.

A bar of soap on the truck will help when you need easier entry for a long-reach tool into a tight door jamb.

The used center portion of an eight-point tiedown strap can be used to grab a wheel or wraparound and hitch. Choose a piece that’s not too warn from one of your older sets.

A 20-ton bottle jack on your medium- or heavyduty units can help take the pressure off the driveshaft prior to removal when you have a

◀

AmericanTowman.com | July 2020 • 21

locked-up transmission, wheel or brake. Simply jacking up one wheel after the vehicle is secured with the tow truck or opposite wheels chocked will allow the pressure

22 • July 2020 | Towman.com

to lighten and make the removal much safer for the operator. This must be done once the vehicle is completely secure, but it will save a lot of injuries, stripped bolts and

time when stuck in the road.

Smaller jacks do not take up much room yet can be a big help.

Cheater bars, binders, ratchet straps and many other items from the transport industry can cross over into ours to help.

Squeeze clamps from a hardware store can provide a decent securement with ratchet straps for tractor fairings when towing from the rear. The ends should be protected with a rag or microfiber towel. Once clamped they provide a good area to cross-strap to keep the fairings from spreading open even when they have been compromised by previous damage.

The intended use of a tool from another industry may have a better use in our industry. No tool should be overlooked when it comes to solving a problem.

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Work the non-traffic side - Stay Safe!

AmericanTowman.com | July 2020 • 23

Supplier Scoop

Agero Acquires Road America

Agero (agero.com) recently purchased the assets of Road America Motor Club from MAPFRE Asistencia.

Agero will take over roadside and accident support for Road America’s more than 100 U.S.-based insurance, auto reseller, fleet, RV and other diverse client programs; transitions for clients were reported in process as of mid-June.

A release from Agero said it was the leading B2B motor club in the U.S., servicing approximately 12 million annual breakdown å events (according to 2019 figures).

“Our scalable business model and constant innovation has enabled us to withstand the current industry hardships caused by the global health crisis, allowing us to seek opportunities that make sense for our business and our network participants,” said Dave Ferrick, CEO, Agero.

Road American was founded in 1978. Financial details were not disclosed as of press time.

Matheny Adds Jenks as Business Development Director

Matheny Motor Truck Co. (mathenymotors.com) recently named Kenneth Jenks as the business development director for its commercial trucks sector in the Towing & Fire Equipment Divisions.

24 • July 2020 | Towman.com

Most recently, Jenks served as the Executive VP of the Towing Division at B/A Products Co. specializing in the towing, fire and industrial markets.

“I am excited to have Ken join the Matheny Team in his new role as our business development director as we fast approach our 100th year of serving the transportation industry. Ken is a well-respected leader in our industry—and he will be a strong addition to our organization,” said Tim Matheny, president.

Fuso Discontinues U.S., Canada Sales

Mitsubishi Fuso Truck of America announced that it will discontinue new truck sales in the United States and Canada. A press release from the company stated that Mitsubishi Fuso’s focus will shift to a service-focused operation in these markets.

The company plans for Fuso customers in the United States and Canada to remain supported through an authorized Fuso service network for warranty repairs, maintenance services, and replacement parts until 2028. Mitsubishi will continue to support the eCanter all-electric trucks that are in operation in the United States under the terms of each customer’s respective special lease.

“Working with FUSO dealers, we have developed a strong team throughout the United States and Canada that always places the customer first,” said Justin

Palmer, president/CEO of Mitsubishi Fuso Truck of America. “MFTA is fully dedicated to making this transition a smooth one for our customers, and we remain committed in supporting a parts and service network for many years to come.”

Survey on COVID Exposure from Towmen

According to a recent online survey by Honk Technologies (honkforhelp.com), most of the motoring public has little concern about contracting COVID-19 from tow operators during roadside assistance calls.

In the survey, 40 percent of motorists who responded said they’re not at all concerned, while another 34 percent were “a little concerned.”

Only 14 percent said they were “concerned” and 9 percent were “extremely concerned.” Of respondents who were “concerned” about contracting COVID-19 from a towman, 76 percent said they would feel more comfortable if the tow operator wore a mask and gloves while providing assistance.

Other factors that respondents said would make them more comfortable included the tow operator remaining six feet away during the job (54 percent), the tow operator showing no visible symptoms (49 percent), and the motorist knowing that the tow company sanitizes its vehicles after every job (40 percent).

Daimler Trucks Restarts All Manufacturing Operations

Nearly three months after the first effects of the COVID-19 pandemic suspended manufacturing operations, Daimler Trucks North America (daimler. com) has reopened all nine of its manufacturing locations in North America.

The reopening of Saltillo and Santiago Truck Manufacturing Plants in Mexico on June 1 marked the beginning of a full restart of operations and the start of resupply for commercial vehicle operators across the world.

◀

Work the non-traffic side - Stay Safe!

AmericanTowman.com | July 2020 • 25

Supplier Scoop

“Our commitment to the customers and drivers on the road for us, our families, and the world remains steadfast. Whether at our dealers’ sales and service centers, our parts distribution centers or at our manufacturing operations, DTNA is open for business, and we are here for you,” said Roger Nielsen, president/CEO of DTNA. “Thank you for keeping the world moving.”

Tomar.com Site Revamped

TOMAR Electronics (tomar.com) recently launched its revamped website featuring thousands of parts and products available to customers. The company said the new site includes improved functioning and is more user-friendly.

The site will list or include 7,260 part numbers, 14,000 part variation possibilities, 364 product pages across 14 categories, reference articles, installation info and other photos and documents, event listings, live chat and more.

26 • July 2020 | Towman.com

Ford Launches Fleet Telematics, Mobile App

mobile app, which offers a userfriendly way to associate drivers with Ford Commercial Solutions recent- vehicles and for drivers to report the ly launched Ford Telematics (commer- condition of their vehicles. cialsolutions.ford.com), a web-based software platform and subscription LSI Adds Global Sales VP Lubrication Specialties Inc., service designed to grant fleet managers easy access to important con- manufacturer of Hot Shot’s Secret (hotshotsecret.com) additives, oils and nected vehicle data.

Ford is offering six months of com- custom lubricants, recently named plimentary access to Ford Telematics, Todd Cawley as the company’s first which lets commercial vehicle cus- VP of Global Sales. The position was tomers monitor their fleets with GPS created in response to LSI’s growth in tracking and geofencing, get live ve- multiple markets in the U.S. “There is a wealth of opportunity for hicle health alerts to plan and limit downtime, set reminders for vehicle LSI on the global market, specifically service, analyze driver behavior, and as it relates to heavy industry and the help manage fuel usage to potentially benefits that only nanotechnology can solve for marine, powerplants and reduce costs.

In addition, Ford is offering the construction,” said Cawley. “Every day complimentary access on qualified will be interesting as we map together commercial vehicle purchases from how to utilize our existing formulas now through July 31 (with conditions). and new product solutions powered As part of the subscription, by science to solve mechanical commercial customers will also have problems worldwide.” access to the Ford Telematics Drive

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Work the non-traffic side - Stay Safe!

AmericanTowman.com | July 2020 • 27 For Full Specs Call: 1-866-389-4173 or visit www.akinsford.com KEF90396

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by Jim “Buck” Sorrenti 28 • July 2020 | Towman.com

What can be more Americana than a father-son fishing trip?

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AmericanTowman.com | July 2020 • 29

O

n March 12, 2020, True’s Towing & Recovery in Dowagiac, Michigan, was called by the owner of an excavator to fish his Caterpillar 350L excavator out of a quarry lake.

Jim “Buck” Sorrenti, a longtime editor of American Towman, has been our field editor for the past 10 years.

He is a freelance writer and photographer with more than 40 years of experience covering motorcycle, hot rod, truck and towing culture. He writes weekly for TowIndustryWeek.com.

Travis True and his dad, Rob, teamed up on this CAT recovery from Moose Lake Aggregates in nearby Niles.

“We were contacted by the gravel pit manager with the concern, ‘Do you think you can help?’ ” said Travis. “We were also informed another towing company had been attempting to recover the CAT for a week. The unit originally went down on March 5.”

Travis and company concluded the recovery would require a road be built out to the CAT and returned the next day.

On March 13, Travis responded in his 2019 Peterbilt 379/Jerr-Dan 50/60 rotator. Rob was in his classic 1973 Ford LTL 9000/Holmes 750 with Trebron conversion.

Operator James Squires

‘Do you think you can help?’

Wreckers working at the scene were a Jerr-Dan 50/60 rotator and a Holmes 750.

30 • July 2020 | Towman.com

brought the 1986 International 9370/B&B 50-ton independent as back up, operator Kevin Ottinger was in True’s 2018 Ford response unit with spill gear and water recovery equipment. Operator Chad McGowan used a 2014 Ford F-350 to haul out rigging and a 2018 ASV RT75 skidsteer on their 35’ gooseneck trailer. John Wilson and Johnnie Kirby responded to help rig as well.

With digging completed for the temporary road and the wreckers in place, the rigging process began.

Travis and Chad were in the cold water to rig to the undercarriage of the CAT. Cable chokers were placed on the rear of the unit with one around the turntable.

There were 18 parts of 3/4” wire rope used in total with 15-ton snatch blocks.

A CAT 980 loader was used as a deadman between the Holmes 750 and the Jerr-Dan 50/60. The 750 was positioned to drag the unit up the bank as the 50/60 rotator provided lift.

“Due to the ground conditions, the tracks were unable to turn for the first few feet to assist in any way,” Travis said.

“The unit moved almost instantly, but

Another company had already tried to recover the extremely mired excavator (top left); rigging was attached to the excavator’s rear and turntable (top right). True’s operators used a Caterpillar 980 loader as a deadman between the two wreckers (above). The recovered CAT on the road that was built in for its recovery (below).

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AmericanTowman.com | July 2020 • 31

The unit moved almost instantly, but once we moved it about 10 feet the boom remained stuck in the lake. once we moved it about 10 feet the boom remained stuck in the lake.”

Another two lines were placed to the boom to winch; a second excavator lifted from the top. Once the boom was recovered, the operator was able to lift his tracks to help take the weight off of them and help get them turning to assist with the final recovery up on the road pad that was built for the unit to sit on.

The unit was left on the bank for Caterpillar techs to come and make repairs so the unit could return to service the following week.

“This job is very special to me in more ways than one,” Travis said. “Being able to work next to my father every day and complete jobs others can’t— or won’t even attempt—is an absolute honor [and] putting old school with new school to accomplish amazing recoveries.

32 • July 2020 | Towman.com

“I look forward to many more years with my dad doing amazing things.”

As Travis says, per his dad’s motto, “Everyone is bad until the bad boys show up!”

ABOUT TRUE’S TOWING

Travis True represents the fourth generation of the family owned and operated business True’s Towing & Recovery, run by True’s since his greatgrandfather Les True first established it in 1948. Les’ son Robert “Ed” E. True Sr. owns the company; his son Rob (Travis’ dad) is the general manager handling most of the day-to-day operations. Travis is the heavy-duty operations manager.

The company mainly operates in a 50-mile radius around its location in Dowagiac, covering Cass County and portions of Berrien, Van Buren and St. Joseph counties, but their operators have made longer trips and have towed vehicles from Grand Rapids and Mendon.

Their motto is “Any Time, Any Where, Anything!”

Work the non-traffic side - Stay Safe!

AmericanTowman.com | July 2020 • 33

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AAA................................................ 18-19

G. Stone Commercial.......................... N80

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Sanderson Truck Equipment..................15

AT Hero.................................................59

Intek Truck & Equipment........................68

Santander Bank...................... Back Cover

Akins Body & Carrier Sales....................27

Jerr-Dan Corp.........................................2

Sea Crest Insurance Agency...............W75

American Towman Exposition.......... 35-50

Len Zermenos.......................................55

Select Truck & Equip..........................M78

Atlanta Wrecker Sales...........................57

McMahon Truck Center.......................M79

Sierra Pacific Insurance......................W80

AutoReturn............................................23

Metrocom.............................................25

Smyrna Truck & Cargo...........................34

Captain Recovery................................S80

Miller Industries......................................7

Tow Industries....................................W78

Central CA Truck & Trailer Sales..........W78

New England Truckmaster..........N80, M80

Towbook Management Software..............3

Chevron Commercial.............................22

North American Bancard..........................5

Towman Games.............................M, N75

Crouch’s Wrecker & Equip. Sales...........33

NRC......................................................75

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Deep South Wrecker Sales....................24

OMG Tow Marketing.............. M78, S80, W

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Donnie Cruse Recovery Awards.............17

Order of Towman...................................62

TowTruckLocater.com.........................W79

Dual-Tech Wreckers & Carriers..............23

Pacific General Insurance...................M78

TowXpo-San Antonio.................. S75, W76

Dynamic Towing Equipment & Mfg.........21

Peak Wrecker Sales............................W75

Truck Body Sales................................W80

East Coast Truck & Trailer................N, S79

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West End Service..................................34 Winches Inc..........................................51

34 • July 2020 | Towman.com

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AmericanTowman.com | July 2020 • 35

36 • July 2020 | Towman.com

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38 • July 2020 | Towman.com

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40 • July 2020 | Towman.com

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48 • July 2020 | Towman.com

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AmericanTowman.com | July 2020 • 49

AMERICAN TOWMAN EXPOSITION XXXII Hate filing out forms? Register Online at ATExposition.com

Baltimore

Convention Center November 19-22, 2020

Mail this form to: 2 Overlook Drive, Suite 5, Warwick, NY 10990 or Fax to: 845-986-4171 By advance-registering, the company “Boss” and one guest are admitted free to Exhibit Hall. A $10 fee applies to all others. Children under 14 free.

— R EQU IR ED IN F OR M A T ION —

1. REGISTER HERE

1st Registered Name: (FREE) 2nd Registered Name: (FREE) 3rd Registered Name: ($10) 4th Registered Name: ($10) Company: Address: City: Phone:

Title: Title: Title: Title:

State:

2. PLEASE CHECK BOXES BELOW

1. Primary Business? (check only one)

o o o o o o o

Towing/Recovery Auto Repair/Serv. Ctr. Repossession Transport/Trailer Serv.

Salvage/Autoparts Truck Repair Auto Body Shop

CONFERENCES: Police Towers • Towing & Recovery Business Operations • Building Revenue • Safety • Insurance

3. EVENT SIGN-UP

o o o o o o o

Service Station Auto/Truck Dealership Vehicle Leasing Finance/Banking Distributor Equip Lockout Other

Email: Email: Email: Email:

Zip

Do you tow for your Town/Police?

When did you last attend an American Towman show?

Country

o

Yes

o

No

o This is my first show o 3 mos. - 2 yrs. ago o 3 - 5 yrs. ago o More than 5 yrs. ago

2. Secondary Business (check those that apply): o Towing/Recovery o Auto/Truck Dealership o Auto Repair/Serv. Ctr. o Vehicle Leasing o Repossession o Finance/Banking o Transport/Trailer Serv. o Distributor Equip o Salv/ag/Autoparts o Lockout o Truck Repair o Other o Auto Body Shop o N/A o Service Station

7. What brand(s) of chassis do you use?

3. # Employees: o 1-5 o 6-10 o 11-20 o Ford o Western Star o 21-50 o 51-100 o 100+ 4. Which best describes your purchasing authority: o Ram/(Dodge) o Kenworth o I authorize o I recommend o No authority o Navistar o Peterbilt 5. # Tow trucks in fleet: o 1-3 o 4-7 o 8-12 o 13-16 o 17+ o N/A o Hino o Isuzu 6. Types of trucks in fleet (check those that apply): o Light o GMC o Other o Medium Duty o Heavy Duty o Transport o Class 7/8 o Chevrolet o N/A o Service Vehicle o Carriers o Rotators o Other o Freightliner o N/A

EXHIBIT HALL OPEN: Friday through Sunday, November 20-22, 2020

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$ AMOUNT

4 EXHIBIT HALL • Fri., 1-5 pm, • Grand Opening, Sat., 11am-6pm, • Sun., 11am-4 pm (first two registrants free) ......................... others $10 pp ______ $ ______ o o CONFERENCE PASSPORT: Access to all seminars held Thurs., Fri., Sat. and includes breakfasts, $125 ($195 after 11/18) ......................... $125 pp ______ $ ______ o 1st registrant

o 2nd registrant

o 3rd registrant

o 4th registrant

o AMERICAN WRECKER PAGEANT One vehicle per class/three per company. Trucks enter Thurs. & Fri. and stay in hall until completion of awards on Sun. $100: o Light (pre-2019) $150: o HD Single Axle

o Light (2019-2020) o Medium o Vintage (40+ yrs.) o Service/Support ............................................. $100 per ______ $ ______ o HD Tandem o Rotator o Carrier...................................................................................................... $150 per ______ $ ______ o HEAVY DUTY RECOVERY WITH ROTATOR TRAINING/ WRECKMASTER: 12-hour classroom/hands-on, Thurs. 8 am - 5 pm; Fri. 8 am - 12 Noon; Includes Thurs. lunch and Conference Passport, $695 ...................................................................................................................................... $695 pp ______ $ ______ o 1st registrant o 2nd registrant o 3rd registrant o 4th registrant o CAPTAINS OF INDUSTRY Thurs., 6 pm at the Marriot Waterfront; Legendary Long Table. Jacket, tie and ticket required. Max 2 per company.

Sponsored by American Towman. ...................................................................................................................................................................... $75 pp ______ $ ______ o A.T. WELCOME DINNER CRUISE, Thurs. boarding 6:30pm, departs Inner Harbor 7pm. Ticket required. ............................................................ $85 pp ______ $ ______ o RECOVERY BILLING COURSE 8-hour course teaches towers how to become more profitable, Fri. & Sat., 9 am - 1 pm. Approval required.

Presented by Bob & Eric Fouquette. Price includes 2 people per company. Includes Conference Passport seminars........................................................$1,850 ______ $ ______ o TOWMAN HUNT: Skeet shooting, Fri. 9 am at Prince George’s Skeet &Trap. Transportation & lunch included. ............................................. $100 pp ______ $ ______ o DONNIE CRUSE RECOVERY/AWARDS LUNCHEON Fri., 12 pm at Morton’s Steakhouse. All towers welcome.

Awards Co-Sponsored by Zip’s/AW Direct with American Towman Magazine & WreckMaster. ..................................................................... $75 pp ______ $ ______ o BULL & PIG ROAST: FREE Fri. 7:30 pm, Miller Rocks! Sponsored by Miller Industries with American Towman Magazine ................................... # of ppl ______ o CALITRI’S CUBA-VIP: Fri., 9 pm, TBD; Includes (1) Premium AT Cigar, (1) Premium Cigar & Special Gift from Police Towers of America and (1) Premium Drink from AutoReturn ...................................................... $30 pp ______ $ ______ o FESTIVAL NIGHT Sat. 7 pm, Marriot Waterfront. Enjoy March of Heroes, dinner, entertainment and Towman Medal Ceremony.

Tickets required & jacket suggested. Sponsored by American Towman Magazine ............................................................................................ $75 pp______ $ ______ o SUNDAY PIE: FREE 3 pm. ....................................................................................................................................................................................# of ppl ______ o A.T. SUBSCRIPTION W/EXPO BEER STEIN o 1 year/one stein ($75): o 2 years/two steins ($120): ......................................................................... $ ______ o AMERICAN WRECKER PAGEANT Winner Ceremony, Sun. 3:30 pm, BCC Band Stage ................................................................................................... # of ppl ______ AMERICAN TOWMAN LEGION As an attendee you have earned a merit-based membership in the American Towman Legion, no fees or strings attached. American Towman will be providing members with options for essential products and services at significant savings: fuel, tires, uniforms, health care, tow business promotion, plus exclusive discounts on American Towman products and services online and at all American Towman shows. o Yes, I accept membership in the American Towman Legion o No, I am not interested o American Express o Discover o MasterCard o Visa 4. PAYMENT INFO

Credit Card # _________________________________________________________ CSV# (on card)______________ Exp. Date: _____ / _____ Name on credit card ________________________________________________ Signature ________________________________________________________ Billing Address (if different from above)_______________________________________________________________________________________________________

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Please number your 1st, 2nd, & 3rd choice hotels below. Once reservations are made, you will receive an email confirmation.

Complimentary shuttle service from all AT hotels to convention center

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AmericanTowman.com | July 2020 • 51

Tow Engineer

Understanding Design Factor

By Brian J. Riker

T Brian J. Riker is a third-generation towman, with 25 years of experience in the ditch as a tow operator, and president of Fleet Compliance Solutions. He specializes in helping navigate the complex world of federal and state transportation regulatory compliance. He can be reached at brian.riker@fleetcompliancesolutions.net

here is a design factor on everything we use from a plastic grocery bag to the wires that carry electricity to a television. Towing and recovery equipment isn’t any different. Engineers spend numerous hours researching and testing various designs to make sure they are safe when used as intended. Problems happen when we don’t use things as the engineers intended.

I’ve had the privilege of working with several engineers on various projects throughout my career, including some not related to towing at all. One of my hobbies is live audio and stage lighting, which has allowed me to design more than 100 shows throughout the past three decades.

In that process I learned that every piece, regardless of how seemingly insignificant, is critical to the overall success of the process.

The same holds true within our industry. From using properly rated fasteners to having the correct micron rating on our hydraulic filters, each individual component is designed for a specific purpose and working together they safely accomplish what we ask daily.

So, what is design factor? In simple terms it is what a part or assembly (piece of equipment) is designed to withstand in normal service. For rigging and towing equipment, design factor is calculated as the safe working load limit plus a factor of safety. Typically expressed in a ratio, this calculation should never be used in planning a job. It is a good measure to use when comparing products for purchase as it can be an indicator of quality and builtin safety to account for the unintentional overloading of a product.

Most often this is described in training classes as the paperclip effect: bending

52 • July 2020 | Towman.com

it once or twice won’t break it but doing so repeatedly will cause a failure. Please keep in mind, once overloaded just one time—even unintentionally—the damage has already been done and the product may fail even at a much lower force than the WLL. (I do not advocate for ever exceeding the WLL of a product no matter the reason or circumstances.)

The most important thing for a tower to understand about safe WLLs and design factor is they are only a reliable measure of capability when using the product as intended by the manufacturer.

This is why there are different ratings on rigging when used in a straight line vs. wrapped around an object in a basket or choker. When used in a way inconsistent with the manufacturer’s intended use, a product will be damaged and may fail at a load significantly lower than the WLL. This is also why shock-loading a chain or cable is a huge no-no. Engineers can’t accurately anticipate the loads imposed during an uncontrolled event such as shock-loading, so they can’t design for it.

Shock-loads often exceed the WLL and must always be avoided.

We must never intentionally use our equipment outside the WLL. Do not count on the safety factor. It is a common misconception that all chains have a 4:1 safety factor, meaning that a 5/16” Grade 70 (transport) chain with a WLL of 4,700 lbs. (taken from the FMCSR table in 393.108) is actually good for 18,800 lbs., or four-times it’s WLL. This is false!

Although there are U.S. and international standards that govern chain, cable and straps (along with many other products) regarding how WLL are calculated using design factor and ultimate failure/breaking strength, each

manufacturer applies these differently depending on which trade association standards they are following and their own internal testing processes.

In the United States, it is ultimately up to the end user to determine if a product is fit for the intended use which leaves us as towers on the line for our own safety. Always be sure you fully understand the ratings on every piece of equipment you use before you begin any job.

The FMCSA publishes a table with their acceptable working load limits for unmarked components based upon material of construction.

This table, and other applicable regulations on WLL relevant to onhighway transportation can be found in 40 CFR Part 393. OSHA, via various standards in 29 CFR 1910 and 1926, requires adherence to the American Society of Mechanical Engineers standards for WLL as well as proof-testing of any custom-designed hooks or attachments.

Many companies have published their ultimate failure limits in an attempt to show the durability of their product. Although intended as a marketing campaign, it has caused towers to think they can use their rigging way beyond what it is capable of safely doing.

Ultimate failure ratings should never be used by anyone other than the manufacturer to validate their designs and purchasers when comparing product values for purchasing. Ultimate failure rating NEVER plays a role in rigging or lifting plans.

Gone are the days of pulling until something moves or breaks and then attacking it again with a bigger chain.

If you are exceeding working load limits on any of your equipment, please stop immediately and replace the equipment … especially rigging. Once you have knowingly exceeded the WLL of a product, you have weakened it and it will fail, often when being used well below its WLL rating. Never exceed the safe WLL of any part of an assembly. The old adage “a chain is only as strong as its weakest link” is perfectly applicable and soberingly true in this instance.

These concepts apply to everything we use in towing, not just our chains, straps and wire ropes. From the truck chassis to the wrecker body installed on it, everything is designed to work within certain limits. I often see wreckers and carriers overloaded because of the concept of “if it fits, it ships” or “the truck lifted it, so I am good to go.” Please take the time to learn about your specific equipment and what it is intended to do.

Also, just because you may be in a state that grants axle weight exemptions, it does not mean that there will not be consequences from overloading your truck’s axles or you are somehow immune

Safety Defined Safe working load limit: The maximum load that should ever be applied to a product even when in new condition. This is the manufacturer’s declared value that a component or assembly can be consistently used without failure when used in accordance with their instructions and considering environmental factors such as angle of pull, chemical or saltwater exposure or extreme temperature variations.

Design factor: Often referred to as safety factor, calculated by dividing the breaking strength by the declared working load limit expressed as a ratio (like 4:1).

Breaking strength: Sometimes referred to as ultimate strength, this is the average force at which the product when in new condition will always fail in a uniform test representative of expected usage in the field.

Breaking strength is obtained in ideal laboratory conditions and should never be used in working condition calculations.

Proof-testing: A qualitycontrol test performed on new rigging at the time of manufacture to identify material defects in assemblies or individual components by applying a controlled force equal to twice the intended safe working load limit once.

Shock-load: A load resulting from rapid change of movement such as jerking or swinging of a static load or sudden release of tension. Shock-loads are generally significantly greater than static or controlled loads.

◀

Work the non-traffic side - Stay Safe!

AmericanTowman.com | July 2020 • 53

from having a safety-critical failure.

Just because you have an underlift that is rated to pick 50,000 lbs. does not mean that you can safely pick up that much and still be within the capacities of your truck chassis, rear axle, tires or braking system. (For more on towing within cab/chassis ratings, see Terry Abejuela’s article on page 60.)

Same with your boom; a wrecker will only safely perform as rated if you are using it within the design and consistent with the manufacturer’s recommendations.

We have all seen the pictures of wreckers on their side after a failed recovery attempt. Many of these incidents have happened while the truck was being used within its design capabilities but the rigging was not, or the truck was not set up properly so even though the actual weight being moved was lower than the rating of the wrecker, it was

54 • July 2020 | Towman.com

unable to support it because it was not set up in a stable manner.

Training, continuing education and understanding the specific pieces of equipment you are using is critical to your safety and success. We are professionals and as such we must know each tool in our toolbox and how to use it properly. Gone are the days of pulling until something moves or breaks and then attacking it again with a bigger chain. Today we have the educational materials and engineering available to help us understand the forces at work while doing any job.

This is especially true for those of us that are venturing into the crane world with our rotators. We can’t just show up and pick something up, it must be properly planned to ensure success. Crane operators don’t guess. They plan for the forces being applied at each stage of the lift.

Load indictors on our boom or load

cells in the line are nice to have, but they should only be used to verify our calculations are correct—not to determine how much something weighs!

You must know these numbers before putting your first piece of rigging on something, finding out you are overloaded after you have something lifted—even if it is only an inch off the ground—is the wrong time to figure out what is next. The damage is done.

When selecting equipment it is important to understand the different ratings and how they apply to your intended use. Not all manufacturers use the same rating methods so make sure you are comparing apples to apples when making your selection.

If in doubt ask them to explain what they mean by an unusual term, or how they calculated their rating if it is way out of line with other similar products.

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AmericanTowman.com | July 2020 • 55

Tow Boss

Transporting Wheelchairs & Mobility Scooters

By Randall C. Resch

Operations Editor Randall C. Resch is a retired California police officer and veteran tow business owner, manager, consultant and trainer. He writes for TowIndustryWeek. com and American Towman, is a member of the International Towing & Recovery Hall of Fame and recipient of the Dave Jones Leadership Award. Email Randy at rreschran@gmail.com.

A

n expensive, $6,000 mobility scooter craps out or maybe one of its pneumatic tires goes flat as its disabled operator attempts to cross a busy intersection. Most police officers and tow operators alike aren’t trained in how to put these vehicles into a free-rolling mode.

What is the best way to serve in the resulting request for help from police for the stuck ADA civilian (where likely training or written guidelines aren’t in place)?

Let’s say the police request for a flatbed carrier doesn’t include details.

You arrive on-scene to see a wheelchair stuck in the middle of a busy crosswalk with a physically challenged rider seated in it. It’s late enough in the day that the local mobility/medical paratransit company is closed and no one’s in the field to send.

In a perfect world, the rider might know how to shift their mobility scooter into a free-rolling mode and can be pushed from the intersection. That’s

Small wheelchair loaded and secured on a carrier. Mark Milne image.

56 • July 2020 | Towman.com

unlikely as most mobility owners probably don’t travel with spare parts or cans of Fix-a-Flat. As a last-ditch effort, the officer on scene calls for a tower to come handle the situation. As you arrive, the officer approaches and asks you to load the mobility vehicle and its rider onto your carrier.

How would you respond?

These kinds of scenarios require an outside-of-the-box thinking and attitude to solve problems for your law enforcement calls. While some tow companies might quickly decline the call, those that step up to meet the need to solve the officer’s predicament will gain notice.

PARTS IS PARTS

Today’s modern wheelchairs and mobility scooters are built of highly complicated components and circuitry.

Some are like video games, requiring a series of switches and beep-codes for operation. If an on-board circuit overheats or fails, a vehicle can stop without notice or intent. Additionally, some mobility vehicles are equipped with double batteries that drain and stop.

Mobility chairs and scooters are designed with a low center of gravity for balance and rideability. Their designs vary based on manufacturer, model, type of seat, motor size, steering, batteries and just about any type of accessory to add ease and convenience to the operator. Some are power-equipped for on-road/off-road use having all-electric drive motors, but they can be manually unlocked to go into full push mode.

Electric wheelchairs and mobility scooters are cumbersome and heavy; weighing anywhere between 85 lbs. or so to upwards of 350 lbs. Never attempt to lift a mobility vehicle without assistance

or additional equipment. When dispatching for one of these vehicles, a flatbed carrier is ideal for transport.

•

•

•

•

MAKING IT ROLL

Most power chairs, scooters and mobility vehicles are typically equipped with “free-wheel levers to allow users to disconnect to the electronic braking system manually. This feature is built-in to allow freewheeling if the vehicle’s batteries fail, or for users choosing to move vehicles manually.

If a mobility vehicle has a free-wheel lever, it must be in the locked position for the scooter to operate. To lock the free-wheel lever, locate the lever (or levers for power units) on the backside of the vehicle and adjust it until the vehicle’s wheels are locked. If the free-wheel lever is in the unlocked position, the motor is disengaged and the vehicle’s own power won’t move it.

Never disengage drive motors when the mobility vehicle is on an incline as the unit could rollaway. When mobility vehicles are in free-wheel mode, the braking system has disengaged and cannot stop it if brakes are applied. When it’s safe and necessary to disengage drive motors, here are four generic steps that work for most types:

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If equipped with one or two drive motors, locate the lever(s) on top the vehicle’s motor.

Push the vehicle’s locking levers inward to engage drive motors (drive mode).

Pull the two levers outward to disengage drive motors and into free-wheel mode.

If lever(s) are difficult to move in either direction, try rocking the mobility vehicle back and forth slightly while shifting the lever.

TIE ’EM DOWN

This “emergency” service requires unique considerations; tow operators should never attempt to physically lift or move a disabled rider. If it becomes necessary to relocate the mobility vehicle and its rider to a safe, designated location, all emergency safety instructions must be fully explained to the ADA rider with an officer present to witness the instructions.

When this scenario requires a flatbed carrier be used to relocate the mobility unit, the unit may have to be winched onto the carrier’s deck. It’s important to consider that this is an emergency scenario necessary to relocate the disabled mobility unit (and maybe its operator) from the roadway. (I’m in no-way suggesting this be a long-distance transport.)

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AmericanTowman.com | July 2020 • 57

SOLVING PROBLEMS

With a mobility transport van/paratransit ambulance: a mobility chair or scooter loads into a paratransit vehicle (having a level floor), is secured by a series of floor-locks holding the vehicle and ADA rider and then is driven to its destination. The main difference in the load-and-go scenario with a flatbed as described is the tilt angle on which the mobility vehicle (and rider) are sitting until the carrier’s deck is positioned level to the pavement.

Winch the mobility chair or scooter far enough to get it onto the carrier ’s deck. Position the deck to level. In the usual manner, apply an appropriate four-point tie-down to keep the vehicle secured on the deck: • Always secure mobility vehicles in a forward

facing position.

• Attach four tie-down straps (don’t use chains)

to designated securement points

indicated by symbols or pictures on the

vehicle’s frame.

• Tighten straps sufficiently to remove slack

(avoid overtightening).

• Never attach tie-downs to adjustable, moving

or removable parts such as armrests, seats,

body panels and wheels.

• At time of movement and relocation, with

law enforcement as escort, tow operators shall

drive at no more than a slow, creeping speed

to the closest, safest location.

• The process requires teamwork, a police escort

and solid safety instructions provided to the

mobility vehicle’s operator.

58 • July 2020 | Towman.com

Unfortunately, I’ve heard tow company owners say they’d refuse such a request (“We’re in the towing busisness; not hauling people around on wheelchairs.”) This attitude belies the willingness to serve required of most law enforcement contracts. Some have said their insurance wouldn’t allow it, but that doesn’t help rectify the situation.

In terms of helping unique requests, I reviewed several California law enforcement contracts to see what they required under a written statement of work regarding tow trucks and operator response. As an example, the San Diego County Sheriff’s statement of work for tow truck drivers states: “Contractor shall ensure that drivers assigned to respond to Sheriff’s service calls are qualified employees; trained and proficient in the use of the tow truck and all related tow equipment; and able to apply the procedures necessary under the Agreement to tow and recover vehicles in the safest, most expedient and professional manner possible …

“Contractor and contractor personnel involved in any tow operations for the county shall refrain from any act of misconduct, including but not limited to any of the following; refusal to provide service or being selective of when to provide service.”

I feel our industry is an essential support staff specifically trained to serve the needs of law enforcement. When a highway patrol member or law enforcement agency is on scene, towers working under their authority and oversight (issuing lawful orders), a tow operator’s response is to act under their guidance and authority. Accordingly, responding within an agency’s statement of work is reasonable and proper.

This scenario is just one of those oft-times extra requests by law enforcement. You as tow owner or responding tow operator need to determine whether or not you’ll respond and accept the officer’s request, and if you’ll accept responsibility for your work actions if so.

If I’m the officer on scene with a right-now problem, I only want towers responding who are ready to serve and help solve problems.

Work the non-traffic side - Stay Safe!

AmericanTowman.com | July 2020 • 59

Chassis Chalkboard

Safe Towing within Weight Ratings

By Terry Abejuela

T Field Editor Terry Abejuela has 40-plus years of light-duty towing and recovery experience. He is also a light-duty Level 1 instructor for the California Tow Truck Association.

he tow truck operator has to make the final decision at the scene whether to tow or not.

The accuracy of the information collected from the initial request for the tow is dependent on the customer providing accurate information. The employee collecting the information should ask specific questions to make an informed decision on what size and type of truck to dispatch. The tow truck operator, upon arrival at the scene, will verify the information and make the final decision if it is safe to tow or not with the truck brought to the scene.

In order to make the correct decision the tow truck operator must know and understand the manufacturer ratings for the cab and chassis as well as the towing apparatus. This article will focus on the cab and chassis ratings.

Exceeding the cab and chassis ratings damages the truck and is unsafe. It is also illegal and exposes the tow truck operator and towing company to possible litigation.

To calculate a tow truck’s towing capacity, you need to determine how much the tow truck weighs. Take the truck to a commercial scale and have it weighed. Weigh the front axle only, rear axle only and total weight of the truck.

Make sure the truck has all of the normal equipment on it that it would normally carry, and all fluids are full including

If you are able to apply the brakes on the towed vehicle, then your combination of the tow truck and towed vehicle can weigh up to but not exceed the GCWR. 60 • July 2020 | Towman.com

Tow equipment distributor certification label.

fuel and DEF. Make sure all of your supplies are filled including absorbent, emergency fuel in a fuel cans, flares, etc.

You want to know how much the truck would normally weigh.

Once you know how much the tow truck weighs, you can compare those weights to the ratings provided by the cab and chassis manufacturer. These ratings can be found on the certification label usually found on the door jamb of the cab and chassis. They should be a white incomplete vehicle certification label from the cab and chassis manufacturer and a yellow completed

vehicle certification label from the towing equipment distributer (the numbers on both labels are normally the same).

for a dual wheel application on the tire. As an example, if the rating for a single wheel application is 3,500 lbs. on each tire on the front axle, you would have 7,000lbs. capacity on the two front tires. If the dual rating on the dual wheel application on the rear axle is 3,500 lbs., you would have a 14,000-lbs. capacity on the rear tires.

The combination of the ratings on the tires on the axle should be no less than the rating for the axle.

STEERING LOAD

The Gross Axle Weight Rating is the maximum weight that can be applied to any single axle on the cab and chassis. There will be separate ratings for the front axle and for the rear axles.

The weight on any specific axle, when the truck is loaded, cannot exceed the GAWR for that specific axle.

Steering load is not a rating provided on the certification label from the cab and chassis manufacturer; however, in order to drive the truck safely, you must maintain enough weight on the steer axle of the truck.

The industry standard is a minimum of 50 percent of the unloaded steer axle weight.

To determine how much you can lift with the towing apparatus—and not reduce the unloaded steer axle weight more than 50 percent—you would apply the formula of half the front axle weight times the wheelbase divided by overhang equals sufficient steering load or 1/2FAW x WB/OH = SSL. (It is common in the industry for SSL to stand for safe steering load, but I prefer it as sufficient steering load.)

Wheelbase is the distance between the center of the front axle and the center of the rear axle in inches. If you have tandem axles in the rear, you would measure to the center of the combination of axles at the rear.

Overhang is the distance from the center of the rear axle to the lift point on the towing apparatus in inches. When you measure the overhang on a wheel lift or under-reach, you should do it with the wheel lift or under-reach fully extended.

TIRES

GCWR

Cab/chassis manufacturer certification label.

GVWR

The Gross Vehicle Weight Rating is the maximum weight the cab and chassis will safely support. The engine, transmission, brakes, suspension, wheels and tires were all designed with this maximum weight in mind.

The weight of the truck when it is loaded cannot exceed its GVWR.

GAWR

The tires on the truck also have ratings. There will be separate ratings for a single wheel application and

Tire ratings imprinted on the sidewall.

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The Gross Combination Weight Rating refers to the maximum the tow truck and the vehicle being towed can weigh in combination. This rating is misleading because many tow truck operators do not understand that this rating only applies if the tow truck operator is able to apply the brakes on the towed vehicle. In lightduty towing, it would be uncommon for the tow truck operator to have the ability to apply the brakes on the towed vehicle during the tow.

If you are not able to apply the brakes on the towed vehicle, the truck is limited to a combination weight that does not exceed the tow truck’s GVWR. As an example, if you have a tow truck with a 15,000-lbs. GVWR, and the truck has a GVW of 11,000 lbs., the truck would not be able to tow vehicles that weigh more than 4,000 lbs.

If you are able to apply the brakes on the towed vehicle, the truck is limited to a combination weight

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AmericanTowman.com | July 2020 • 61

that does not exceed the tow truck’s GVWR. As an example, if you have a tow truck with a 15,000-lbs.

GVWR, and the truck has a GVW of 11,000 lbs., the truck would not be able to tow vehicles that weigh more than 4,000 lbs. If you are able to apply the brakes on the towed vehicle, then your combination of the tow truck and towed vehicle can weigh up to but not exceed the GCWR.

CARRIERS

All of these ratings apply when operating a car carrier. The big difference is that when towing with a wheel lift or under-reach, the load is concentrated on the rear axle because the load is lifted past the rear axle of the tow truck; on a car carrier the load can be better distributed between the front and rear axles depending on how it is loaded. The SSL applies a little differently because if a vehicle is loaded on the deck when towing a second vehicle on the wheel lift, you will have added more weight to the front axle of the car carrier by loading a vehicle on the deck.

Make sure you are familiar with the cab and chassis ratings and how to apply them in the field. Before leaving the yard for a tow you can know how much the truck weighs, compare it to the ratings and know

Measuring wheelbase.

Measuring wheel-lift overhang.

how much capacity you have. Once you arrive at the scene you would need to make an educated estimate on how much the vehicle to be towed weighs and how much weight is on the end that you would be lifting to tow.

Nominate a Towing Professional for

The Order of Towman Working with Police and Fire Chiefs to foster recognition and professionalism among the towing professionals who serve our towns.

For the past ten years over one thousand police and fire chiefs in the U.S. have nominated towing professionals for The Order of Towman, presented by American Towman Magazine in recognition of their supreme dedication to their communities and to the professionalism of their trade. No one knows more than the chiefs how towers rise to the occasion to face the challenges at incident scenes. While American Towman Magazine mails nomination forms to all the chiefs in the nation, it may take more than one notice to get your chief’s attention. Should you feel you qualify as a towing company that has served your local police or fire department with exceptional service and professionalism, take this nomination form to your chief. He or she may contact me if they have any questions.

Steve Calitri, Nominations Must Include: American Towman Magazine.

•Your Name (Owner or Manger) •Name of Towing Company, Address, Phone Number and Email •Name of Nominating Police/Fire Chief •Name, Address and Phone Number of Police/Fire Department, Address, Phone Number

Send Nominations to:

Ilce Corbin, American Towman • 2 Overlook Dr., Suite 5, Warwick, NY 10990 • 800-732-3869 x221 • icorbin@towman.com

Saturday,, November 21, Saturday 21, 2020 atexposition.com

62 • July 2020 | Towman.com

Work the non-traffic side - Stay Safe!

AmericanTowman.com | July 2020 • 63

64 • July 2020 | Towman.com

Work the non-traffic side - Stay Safe!

AmericanTowman.com | July 2020 • 65

Sep. 9-12, 2020 Hate Filling Out Forms? Register Online at ATShowPlace.com

Welcome CTTA Annual Convention

— R E Q U IR E D IN FO R M A TIO N —

Mail this form to: 2 Overlook Drive, Suite 5, Warwick, NY 10990 • Or Fax to: 845-986-4171

1. REGISTER HERE

(or online at atshowplace.com)

1st Registrant: (FREE) 2nd Registrant: (FREE) 3rd Registrant ($10): 4th Registrant ($10): Company: City:

2. CHECK BOXES BELOW

By advance-registering, the company “Boss” and one guest are admitted free to the Exhibit Hall.

A $10 fee applies to all others. Children under 14 free.

Produced by AT Expo Corp.

State:

Zip:

When did you last attend an American Towman show?

Title: Title: Title: Title: Mailing Address: Country:

Email: Email: Email: Email: Phone:

o This is my first show o 3 mos. - 2 yrs. ago o 3 - 5 yrs. ago o More than 5 yrs. ago

Are you a CTTA Member? o Yes o No Are you a CTTA Board Member? o Yes o No o Yes o No 2. Secondary Business (check all that apply): 1. Primary Business? (check only one) 3. # Employees: o 1-5 o 6-10 o 11-20 o Towing/Recovery o Service Station o Towing/Recovery o Service Station o 21-50 o 51-100 o 100+ o Auto Repair/Serv. Ctr. o Auto/Truck Dealership o Auto Repair/Serv. Ctr. o Auto/Truck Dealership 4. Check one that best describes your o Repossession o Vehicle Leasing o Repossession o Vehicle Leasing purchasing authority: o Transport/Trailer Serv. o Finance/Banking o Transport/Trailer Serv. o Finance/Banking o I authorize o I recommend o No authority o Salvage/Autoparts o Distributor Equip o Salvage/Autoparts o Distributor Equip 5. # Tow trucks in fleet: o Truck Repair o Lockout o Truck Repair o Lockout o 1-3 o 4-7 o 8-12 o 13-16 o 17+ o N/A o Auto Body Shop o Other o Auto Body Shop o Other 7. What brand(s) of chassis do you use? o Ford o Ram/(Dodge) o Navistar 6. Types of trucks in fleet (check all that apply): o Light o Hino o Chevrolet o Western Star o Peterbilt o GMC o Medium Duty o Heavy Duty o Transport o Class 7/8 o Freightliner o Kenworth o Isuzu o Other o N/A o Service Vehicle o Carriers o Rotators o Other o N/A

Do you tow for your town/police?

CONFERENCES: Towing & Recovery • Police Towers • Safety Business Operations • Building Revenue • Insurance

3. EVENT REGISTRATION – Exhibit Hall Open Thurs. 9/10 11 AM - 5 PM & Fri. 9/11 Noon - 5 PM

Quantity

$ Amount

Please Check the Events You Wish to Attend (All conferences take place at Westgate Hotel & Casino.) o ✔ Yes! Please advance register me for the exhibit hall. Badge is good for both exhibit hall days! (first two registrants free). . . others $10 pp ______ $ ______ o TOW BOSS INTEL CONFERENCE PASSPORT • Access to all seminars held Wed. afternoon, Thurs. & Fri. mornings. $195 after 9/8 – Save $70 by registering now . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .# attending: _____ @ $125 pp $______ o 1st registrant o 2nd registrant o 3rd registrant o 4th registrant o POLICE TOWERS CONFERENCE • Sat., 9/12, 9 am–12 Noon; Includes light breakfast; Passport includes all conference seminars. $200 after 9/8 o 1st registrant o 2nd registrant o 3rd registrant o 4th registrant . . . . . . . . . . . . . . . . . . . . . # attending: ______@ $150 pp $_____ o WRECKMASTER HEAVY-DUTY RECOVERY TRAINING: CONVENTIONAL & ROTATOR (12-HOUR COURSE) Wed. 9/9: 8am–5pm, Thurs. 9/10: 8am–Noon; $695 after 9/8; Incl. Fri. Conference Passport ... # attending: _____ @ $595 pp $______ o 1st registrant o 2nd registrant o 3rd registrant o 4th registrant

o CTTA LIGHT-DUTY RECOVERY TRAINING & CERTIFICATION (16-HOUR COURSE) . . . . . . . . . . . . . . . . . . . . Non-Member attending: _____ @ $495 pp $______ Wed. 9/9: 8am-6pm, Thurs. 9/10: 10am–1pm & 6pm–9pm; Test Fri. @ 1pm; . . . . . . . CTTA Member attending: _____ @ $180 pp $______ o 1st registrant o 2nd registrant o 3rd registrant o 4th registrant . . . . . . . . . . . . . . . . CTTA Member ID # ____________________________ o RECOVERY BUSINESS SUCCESS • 3 Sessions, Friday, 9/11, 10am - 1pm; $350 after 9/8 . . . . . . . . . . . . . . . . . # attending: _____ @ $250 pp $______

o 1st registrant o 2nd registrant o 3rd registrant o 4th registrant o AMERICAN TOWMAN CUP • Wrecker Pageant; Trucks enter Wed. 8 am–5 pm, Thurs. 8–10 am and stay until completion of awards on Friday Check classes you will compete in. One vehicle per class & up to four per company.

• $50: o Light (pre-2019) o Light (2019-2020) o Medium o Vintage (40+ yrs.) o Service/Support Truck #____ @ $50____ • $75: o HD Single Axle o HD Tandem o Carrier o Rotator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . #____ @$75____ o VIP DESERT SMOKE: STEVE CARDINALE MEMORIAL SMOKER • Thur. 9/10, 8 pm; Westgate Hotel. Includes (1) AT Signature cigar, (1) drink ticket, (1) premium cigar & a special gift. Sponsored by AutoReturn & Police Towers of America . . . . . . . . . . . #attending: ______ @ $30 pp $______ o CTTA INDUSTRY LEADERS & AWARDS NIGHT • Fri. 9/11, 6pm; Westgate Hotel Ballroom . . . . . . . . . . . . . #attending: _____ @ $90 pp $_____ o SUBSCRIBE TO AMERICAN TOWMAN MAGAZINE o 1 year subscription or renewal $40 (reg $60) • o 2 years $75 (reg $110) . . . . . . . . . . . . . . $ _____ o FREE LIVE RECOVERY DEMOS • Wed., 9/9, 6pm, Jerr-Dan; Thurs, 9/10, 7pm, NRC; Fri., 9/11, 11am . . . . . . . . . . . . . . . . . . . . . # attending: _____ o FREE AMERICAN TOWMAN WELCOME RECEPTION • Wed. 9/9, 7 pm; Westgate Events Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . # attending: _____ o FREE TOWMAN FEAST & WINNERS CIRCLE • Fri. 9/11, 5 pm; Westgate Events Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . # attending: _______

AMERICAN TOWMAN LEGION As an attendee you have earned a merit-based membership in the American Towman Legion, no fees or strings attached. American Towman will be providing members with options for essential products and services at significant savings: fuel, tires, uniforms, health care, tow business promotion, plus exclusive discounts on American Towman products and services online and at all American Towman shows. o Yes, I accept membership in the American Towman Legion

4. PAYMENT Credit Card Number: Name on Card: r Billing Address if Different From Above:

o No, I am not interested CSV#:

Expiration Date:

Single/Double Rooms: Tues–Thurs $79; Fri–Sat $139 • Each additional person is $20 per night

July Mag

HOTEL RESERVATION:

Westgate Las Vegas • 3000 Paradise Road, Las Vegas • AT ShowPlace Headquarters & site of all exhibits r Amenities include free: WiFi, Cardio Room access for two, in-room safe, local & toll free calls, parking, and scheduled shuttle bus service to Las Vegas Strip and Downtown Las Vegas

Cut-off is August 17, 2020

Reservations can be made by calling 1-800-635-7711 Group Code: SAMTE0R

o Guarantee reservation to above credit card. Arrival Date:__________, 2020 - Depart Date: __________, 2020 # Rooms ______ # Guests per room _______ # beds ______ List names for each room: Special Requests ______________________________________________________________________________________________________________________ 1st: ________________________________________________ 2nd: __________________________________________________ 3rd: ________________________________________________

Repo Run

Pivoting after the Pandemic

By Mark Lacek

T Repo Editor Mark Lacek authored the Certified Commercial Recovery Agent certification program and has more than 30 years of recovery experience. He is the former editor of “Professional Repossessor” magazine.

Email him at Mark@commercialassetsolutions.com.

he repossession industry is in serious trouble; repossessions in most areas have come to a complete halt. As of this writing, many states have either placed a moratorium on repossessions or are in the process of halting repossessions.

It does not make a difference what your personal belief is about the COVID-19 virus as state governments and many of America’s auto lenders and finance companies have placed all repossessions on hold. So many repossession companies across the nation are going broke or already have gone out of business.

Illinois issued an executive order putting a stop on all automobile repossessions. The wording said, “The repossession of vehicles is contrary to the interest of preserving public health and ensuring that individuals are able to engage in permitted travel while limiting their use of public transportation and maintaining social distancing.”

In response to the continued health crisis created by COVID-19, Illinois Gov. J.B. Pritzker declared all counties in the state as a disaster area in response to the outbreak and has extended the state’s repossession moratorium from March 27 until the end of the Gubernatorial

The ARA is strongly advising all agencies, forwarders and lenders to immediately implement a Post-Recovery Safety Surcharge to help protect each person associated with the repossession process.

Work the non-traffic side - Stay Safe!

Disaster Proclamation.

On March 26 in Texas, the Office of Consumer Credit Commissioner issued four bulletins directed at regulated lenders, credit access businesses, property tax lenders and motor vehicle sales finance licensees in light of COVID-19 that said in part, “Suspending repossession of vehicles, repossessions of collateral, foreclosure of real property, as applicable.”

California, the nation’s largest home to financed autos, is not only in the process of stopping all automobile repossessions, but also seeking to place a hold on repossessions for up to 180 days after the “all clear” signal on the virus. The wording on the proposed California bill would basically put a stop to automobile repossessions indefinitely.

Nevada was one of the first states to take action against the collections and repossession industries in an effort to assist the public during the COVID-19 crisis. Nevada’s Financial Institutions Division has extended its directive prohibiting collection agencies in the state from attempting to collect from Nevada residents. While not explicit in mentioning repossessions, the intent is clear.

In addition, effective March 17, the Las Vegas Justice Court suspended issuing Defaults on all civil actions, suspended issuing orders for the examination of a judgment debtor and suspended the issuance of any Writ of Execution. Any property garnished or attached after March 17 must be released back to the judgment debtor.

In the absence of involuntary repossessions in the larger

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AmericanTowman.com | July 2020 • 67

repossession markets of the nation, the bulk of the remaining repossession-forwarding work has been trickling in as voluntary and impound repossessions.

If you were in the repossession industry before the current crisis, you were more than likely running your business month by month using last month’s revenue to pay this month’s bills.

Years of low fees have created an industry with little or no reserves.

This crisis will undoubtedly put many repossession companies out of business. As a repossession company owner, I see firsthand business owners I have known for many years closing their doors.

Now, at long last, national repossession associations are stepping up to help the repossession community. Les McCook, Executive Director of the American Recovery Association, recently sent out a message that included a list of industry standards to its members, the lending community and to repossession agencies and repossessors nationwide.

The message, “Setting Uniform Standards for Operating in a Changed Environment,” contained a list of policies and procedures touched on many issues, including: Personal property inventory and storage, Reverse indemnification, Request to violate a law or regulation, Specialty fees, Dual assignments, Hostile debtors and more.

The ARA is strongly advising all agencies, forwarders and lenders to immediately implement a PostRecovery Safety Surcharge to help protect each person associated with the repossession process during the pandemic as a bridge to enact and maintain heightened safety processes and as a catalyst to the sustainability of all parties 68 • July 2020 | Towman.com

in the aftermath of the pandemic.

This can be achieved with an addendum to any contract, without causing a major rewrite or delay, that covers PPE, social distancing in your facility, following CDC guidelines and disinfecting equipment, shared vehicles, etc.

McCook and the ARA board hit the nail directly on the head.

It was made clear in the ARA white paper that there must be a concerted effort from all of the stakeholders in our industry to engage in how to build a viable and sustainable business model that guarantees a network of quality recovery professionals.

“It is imperative that repossession companies can return to profitability so that they can again be successful business partners to the lending community,” wrote McCook. “As

we emerge from the COVID-19 hiatus, it will be more challenging than ever for the recovery industry to continue to perform efficiently, effectively and safely while serving clientele in a professional manner that protects all parties from possible litigation and/or unneeded negative publicity.

“There has never been a more critical time for lenders and ARA members to work together to bring about mutually beneficial change. We are confident that— if we all work together—we can develop a more sustainable model that can serve all parties into the foreseeable future.”

I’m thankful to the ARA for its efforts and hope repossession agencies across the country will see the light. If you are not turning a profit, it’s nothing more than a slow bleed!

honoring AmeriCA’s TrusTed Towmen

AwArding Towing CompAnies

who hAve esTAblished TrusT wiTh The moToring publiC, CiTy And highwAy AuThoriTies, And The Towing indusTry

Nominate your Company online at: omgtowmarketing.com/trust-award

AwArded november 21, 2020

AT The AmeriCAn TowmAn exposiTion Work the non-traffic side - Stay Safe!

AmericanTowman.com | July 2020 • 69

Towman’s Market USED TRUCKS FOR SALE • 2017 Ford F550 Super DutyCentury 19’ Steel carrier, 141,848 miles • 2017 Ford F550Dual Tech 1035 Rollback, 85,869 miles • 2014 Ford 550Danco 19’ Rollback, 162,912 miles • 2016 Ford F550Dual Tech 19’ Rollback, 117,670 miles • 2006 Peterbilt 335NRC 22’, 319,800 miles • 2017 Ford F550 Super DutyCentury 19’ Steel carrier, 156,726 miles • 2017 Ford F550 Super DutyCentury 19’ Steel carrier, 166,680 miles

203-648-2305

Kelly.lane@santander.us

For details, please call or email Kelly Lane

CALIFORNIA TOW TRUCK ASSOCIATION INTRO TO TOWING The California Tow Truck Assn. presents INTRO TO TOWING. A new 5-part online course for towing beginners and new hires!

Through five videos and corresponding quizzes, operators will learn the basics of towing.

Students will receive a certificate of completion, and company owners are able to track their progress!

Available now at: ctta@ctta.com F O R S A L E U S E D T R U C K S

SPECIALTY VEHICLE

& EQUIPMENT FUNDING GROUP

Craig R. Nadolny

CNadolny@easternfunding.com

2017 Freightliner M2 /Jerr Dan 22ft 2014 Pete 348 /2014 Cottrell 5 Pack 2013 Peterbilt 388 /2013 Delevan 10 Car Carrier 2015 Hino 258LP /2015 Jerr-Dan 22’ Carrier 2014 Freightliner Cascadia 125 Evolution /2013 Miller Titan 7 Trailer 2016 Infinity GN-400 Trailer 2019 Sun Country 53’ Next Gen Trailer

646.723.6393

70 • July 2020 | Towman.com

Towman’s Market USED TRUCKS FOR SALE • 2017 Ford F550 Super DutyCentury 19’ Steel carrier, 141,848 miles • 2017 Ford F550Dual Tech 1035 Rollback, 85,869 miles • 2014 Ford 550Danco 19’ Rollback, 162,912 miles • 2016 Ford F550Dual Tech 19’ Rollback, 117,670 miles • 2006 Peterbilt 335NRC 22’, 319,800 miles • 2017 Ford F550 Super DutyCentury 19’ Steel carrier, 156,726 miles • 2017 Ford F550 Super DutyCentury 19’ Steel carrier, 166,680 miles

203-648-2305

Kelly.lane@santander.us

For details, please call or email Kelly Lane

410-784-7029

To Advertise In Towman’s Market

LOOKING TO RETIRE OR JUST GET OUT ?

HIRE ME TO SELL YOUR TOWING BUSINESS GM Consultants is a business brokerage specializing in the sale of towing companies and auto salvage yards.

Most times we can sell the company without alerting the competition.

CALL

800-732-3869 Ellen Rosengart x 203 erosengart@towman.com

Work the non-traffic side - Stay Safe!

Call or Text George Metos for a confidential conversation

801-440-3176.

I will give you an honest opinion of the value and what your prospects are of a sale.

GeorgeMetos@aol.com www.businessbrokergeorge.com See George’s profile on LinkedIn.com

SPECIALTY VEHICLE

& EQUIPMENT FUNDING GROUP

Craig R. Nadolny

CNadolny@easternfunding.com

2015 Ford F-450 XL /2014 JerrDan MPL-NG Wrecker 2014 Freightliner Cascadia 2017 Ford F450 /2017 Jerr Dan MPL-NG Wrecker 2016 Freightliner 114SD 1/2016 Bil Hydraulics 2015 Ford F450 /2015 Vulcan 810 2017 Ford F650 /2017 Century 21.5 ft

646.723.6393

F O R S A L E U S E D T R U C K S

AmericanTowman.com | July 2020 • 71

My Baby

Out of the Blue

By Stephanie Haas

S Stephanie Haas, operating independently as “Diesel Addict Photos,” has a background in the trucking industry dating back to 1997; she’s been professionally photographing within the trucking industry since 2017.

Her hobby is her job as her addiction to trucks fuels her passion for photographing them as well as the opportunities to tell their stories. She seeks to shine a positive light on an industry that doesn’t always receive the recognition it deserves.

Author’s note Special thanks to Joel Grier for a beautiful location on his property to shoot this wrecker.

ometimes, you never know what you need until it presents itself to you. That’s how Cooper’s Towing found this Century 9055 when they thought they were looking for a mediumduty unit; they didn’t think they needed it, but it was the perfect addition to their company.

Father-son owned Cooper’s Towing and Trailer Sales out of Vidalia, Georgia, was started in 1991 by Carl Cooper. This is actually the second and third generation of towing in their family with Carl’s father having had a towing business in the 1970s and ’80s. Carl and his son Clint are well known in the Vidalia community and for having clean, well-kept equipment.

In April 2017, Carl and Clint saw this 2017 Kenworth T880/Century 9055 in the Miller Industries booth at the Florida Tow Show. Carl and Clint had it in their minds to get another medium-duty unit, but they saw this truck and it’s like the Kenworth called out their name. (Possibly because it was already painted to match their company colors, black with red fenders.)

By September 2017, this Kenworth made its way home to Cooper’s in Vidalia.

This KW T880, Unit No. 17, features a 565-hp ISX Cummins under the hood, 18-speed transmission, 4:30 gear ratio, four lockers, single pusher axle, double

72 • July 2020 | Towman.com

frame and all disc brakes. The 50-ton Century 9055 wrecker has a three-stage boom, Lowrider Coach 160” wheel lift, dual 50-lbs. winches and is completely remote controlled. Future plans for the truck include a customized wrap, Herd bumper and a custom rack.

Cooper’s Towing is currently in the process of setting up their sixth unit, a 2020 Freightliner M2 extended cab with medium-duty rollback. Their fleet also includes a light-duty rollback, two medium-duty rollbacks and one semi with a Landoll trailer. The company is on rotation for Toombs County, Montgomery County, Georgia State Patrol and local municipalities.

In this industry it is about reputation for service you give and the care in which you provide it. For most that require towing services, the equipment is the first thing they see, a rolling business card and the first impression.

Life is all about opportunity and when something appears out of the blue, like this Kenworth, it usually is a chance worth taking.

Work the non-traffic side - Stay Safe!

AmericanTowman.com | July 2020 • 73

Lowdown

Time to Plot

By Steve Calitri

Steve Calitri Editor-in-Chief scalitri@towman.com

U

sually tow bosses are consumed with keeping their businesses afloat by fulfilling calls from a wide range of clients: motorists, truckers, motorclub customers, police and commercial accounts … all the while tending to customer relations so they can maintain that client base. These tow bosses also try to market their services so they can grow that base. Meanwhile they oversee the many issues involved with administering the business in the office. Many offer 24/7 services.

All this leaves little time to breathe or sleep, let alone space to plan ahead, set goals and implement changes. The current “pandemic” may be the first time that the towing industry has been given a breather.

Not that these tow bosses welcome this “shutdown” ordered by state and local governments. They don’t. But the wisest of them have taken it as an opportunity to look over the landscape of the industry, local market and current state of operations within the business. The wisest and most ambitious are not standing still even though it may seem as if that is all one can do at this time.

Tow bosses across the nation have resorted to various enterprises to weather the shutdown.

74 • July 2020 | Towman.com

One major development during this period was the acquisition of Road America by Agero, strengthening Agero’s position in the roadside assistance industry.

Consolidations among local towing companies are sure to be occurring as well.

One area of operations needing improvement in our industry is driver recruitment. A lot of money is lost in turnover within the driver force. Tow bosses often become desperate to put a body in that wrecker to do calls. Now that the need is on hold during this pandemic, tow business owners and managers have the time to create a recruitment program that will deliver able men and women who are game for working on roadways, people who will relish the work of this trade and not jump ship after a short while on the job.

Another area tow bosses may seek to improve is safety training. Implement safety meetings or improve upon the meetings one already has going. A company with excellent safety training reduces accidents, raises driver confidence and morale, and improves the company’s bottom line.

American Towman provides a safety meeting guide on Tow IndustryWeek.com.

Tow bosses across the nation have resorted to various enterprises while trucks have been idle: car washing, hot dog stands, meal delivery, even lawn mowing. Others have taken this moment as a cue to get the heck out of the business altogether.

The many with a vested interest in making the most out of a bad situation are looking toward the dates of the American Towman shows taking place the second half of this year. Networking at these shows in this year will fulfill the need for morale boosting and new ideas like never before.

Work the non-traffic side - Stay Safe!

AmericanTowman.com | July 2020 • North 75

North 76 • July 2020 | Towman.com

Work the non-traffic side - Stay Safe!

AmericanTowman.com | July 2020 • North 77

North 78 • July 2020 | Towman.com

Work the non-traffic side - Stay Safe!

AmericanTowman.com | July 2020 • North 79

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6.7 Cummins, Auto, 4X4, Power Opts, 129K Miles, Alum Whls, 21’ Kilar Alum Bed, Wheel Lift $49,900

6.7 Diesel, Auto, Alum Whls, Exhst Brake, Century 612, 12 Ton, 2) 12K# Winches, Tow Sling, Dollies, Frame Forks &L Arms

Kilar, Champion, Century, Holmes, BA Products We have multiple lines of wreckers and carrier parts that can be direct shipped to your door so call us on any body you may have.

We are a stcking dealer for B/A Products and have a wie variety of tow chains, binders, and tie down straps in stock at all times.

North 80 • July 2020 | Towman.com

Work the non-traffic side - Stay Safe!

AmericanTowman.com | July 2020 • South 75

South 76 • July 2020 | Towman.com

Work the non-traffic side - Stay Safe!

AmericanTowman.com | July 2020 • South 77

T OWOctober X PO San Antonio 15-17, 2020

Skip the Paper! Register Online @ TOWEXPODFW.COM Or mail this form to: 2 Overlook Drive, Suite 5, Warwick, NY 10990 • Fax: 845-986-4171 Phone: 800-732-3869 x214 By advance-registering, the company “Boss” and one guest are admitted free to Exhibit Hall.

A $10 fee applies to all others. Children under 14 free.

Produced by AT Expo Corp.

1. REGISTER HERE — REQUIRED INFORMATION —

1st Registrant: (FREE) 2nd Registrant: (FREE) 3rd Registrant ($10): 4th Registrant ($10): Company: City: Phone:

Title: Title: Title: Title: Mailing Address: State: Are You a STO Member? o Yes o No

2. CHECK BOXES BELOW

Email: Email: Email: Email: Zip:

Country:

Do You Tow For Your Town/Police? o

Yes o No

When did you last attend an American Towman show?: o This is my first show o 3 mos.-2 yrs. ago o 3-5 yrs. ago o More than 5 yrs. ago

1. Primary Business (check only one):

2. Secondary Business (check all that apply):

o Towing/Recovery o Auto Repair/Serv. Ctr. o Repossession o Transport/Trailer Serv. o Salvage/Autoparts o Truck Repair o Auto Body Shop

o Towing/Recovery o Auto Repair/Serv. Ctr. o Repossession o Transport/Trailer Serv. o Salvage/Autoparts o Truck Repair o Auto Body Shop o Service Station

o Service Station o Auto/Truck Dealership o Vehicle Leasing o Finance/Banking o Distributor Equip o Lockout o Other

o Auto/Truck Dealership o Vehicle Leasing o Finance/Banking o Distributor Equip o Lockout o Other o N/A

3. # Employees: o 1-5 o 6-10 o 11-20 o 21-50 o 51-100 o 100+ 4. Which best describes your purchasing authority: o I authorize o I recommend o No authority 5. Tow trucks in fleet: o 1-3 o 4-7 o 8-12 o 13-16 o 17+ o N/A 6. Types of trucks in fleet (check all that apply): o Light Duty o Class 7/8 o Other

o Medium Duty o Heavy Duty o Service o Carriers o N/A

7. What brand(s) of chassis do you use? o Ford o Freightliner o Ram/(Dodge) o Western Star o Navistar o Kenworth o Hino o Peterbilt o GMC o Isuzu o Chevrolet o Other o N/A o Transport o Rotators

Operations • Building Revenue • Safety • Police Towers Conference

TOWXPO CONFERENCES INCLUDE: Towing & Recovery • Business

3. EVENT REGISTRATION – Exhibit Hall Open Fri., 10/16, 12pm - 5pm & Sat., 10/17, 11am - 5pm Quantity

$ Amount

Please Check All the Events You Wish to Attend

EXHIBIT HALL • Yes, register me • Badge is good for both exhibit hall days! ......................................................................... # attending: _____@ $10 pp $______ TOWXPO CONFERENCE PASSPORT • Thurs. Oct. 15, 2–4pm; Fri. Oct. 16, 8am–12noon; & Sat. Oct. 17, 8am–11am

$125 advance registration fee; ($195 after Oct. 14) – Save $70 when you register now! Includes Police Towers Conference Sat, Oct. 17, 8am-11am o 1st registrant o 2nd registrant o 3rd registrant o 4th registrant ............................................................................. # attending: _____@ $125 pp $______

USA WRECKER PAGEANT • Trucks enter Thurs., Oct. 15, 8am–5pm & Fri., Oct. 16, 8am–10am and stay in Wrecker Pageant area until Sat., Oct. 17, 5pm

Check class you will compete in. One vehicle per class & up to four per company. $75: o Light (pre-2019) o Light (2019-2020) o Medium o Vintage (40+ yrs) o Service/Support Truck . . . . . .. . . . . . . . . . #______ $75 $______ $100: o HD Single Axle o HD Tandem o Carrier o Rotator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . #______ $100 $______

WRECKMASTER LIGHT DUTY TRAINING (12-HRS) • Classroom & Hands-on with WreckMaster instructor

Thurs. Oct. 15, 8am–5pm (includes lunch); Fri., Oct. 16, 8am–12noon ($695 after Oct. 14); Saturday conference seminars included. o 1st registrant o 2nd registrant o 3rd registrant o 4th registrant. ................................................................................ # attending: _____@ $595 pp $______

MEDIUM/HEAVY DUTY RECOVERY TRAINING (12-HRS) • Classroom & Hands-on with CIRT instructor Bobby Tuttle.

Thurs. Oct. 15, 8am–5pm (includes lunch); Fri. Oct. 16, 8am–noon. ($595 after Oct. 14) Saturday conference seminars included. o 1st registrant o 2nd registrant o 3rd registrant o 4th registrant ..........................................................................# attending: _____@ $495 pp $______

THE BIG SMOKE VIP EXPERIENCE • One complimentary cigar, one premium cigar, one drink ticket and a gift.

Thurs., Oct.,15; Evening Event. Sponsored by AutoReturn and Police Towers of America. o 1st registrant o 2nd registrant o 3rd registrant o 4th registrant ........................................................................# attending: _____@ $30 pp $______ Subscribe to AMERICAN TOWMAN MAGAZINE: .......................... o 1 year new or renewal $40 (regularly $60) $40 $______

FREE EVENTS

AMERICAN TOWMAN LEGION As an attendee you have earned a merit-based membership in the American Towman Legion, no fees or strings attached. American Towman will be providing members with options for essential products and services at significant savings: fuel, tires, uniforms, health care, tow business promotion, plus exclusive discounts on American Towman products and services online and at all American Towman shows. o Yes, I accept membership in the American Towman Legion o No, I am not interested o 10 GALLON GALA • Fri., Oct. 16; 5pm–8pm. Casino Night and more! ...........................................................................................# attending: ______ o TDLR WORKSHOP • Fri., Oct. 16, 9am-12 noon. Presented by Todd Forrester, TX Dept. of Licensing & Regulation ............ # attending: ______ o USA WRECKER PAGEANT CEREMONY • Sat., Oct. 17; 5pm; Exhibit Hall near pageant area ...................................................... # attending: ______

4. PAYMENT

o American Express

o Discover

Credit Card Number: Name on Card: r Billing Address if Different From Above:

5. HOTEL RESERVATIONS MARRIOTT RIVERCENTER

HQ Hotel • $194 • 101 Bowie Street, San Antonio • Newly renovated, indoor/outdoor pool, fitness center, restaurant, lounge • .6 mile/17 min walk to convention center

o MasterCard

o Visa

CSV# (on back of card):

Expiration Date:

DISCOUNT RATE CUT-OFF DATE: SEPTEMBER 14, 2020

MARRIOTT RIVERWALK

$194 • 889 E. Market Street, San Antonio • Brand-new rooms, indoor pool, fitness center, spa, restaurant, bar • .4 mile/14 min walk to convention center

HILTON PALACIO DEL RIO

LA QUINTA INN & SUITES

MENGER HOTEL

Arrival Date:____________, 2020 - Depart Date: _____________, 2020 If reserving more than one room please list names for each room: 1st :_________________________________________ 2nd:____________________________________________ 3rd__________________________________ o Guarantee reservation to card o Special Requests ______________________________________________________________________________

July Mag

$175 S • $200 D • $225 T • $149 • 303 Blum Street, San $149 • 204 Alamo Plaza, $244 Q • 200 S. Alamo Street, Antonio • Free Continental break- San Antonio • Historic hotel, San Antonio • Spanish inspired fast, free Wi-Fi, outdoor pool, free Wi-Fi, outdoor pool, hot tub, rooms with balconies, riverfront hot tub, fitness center & minifitness center, spa, restaurant café, outdoor pool, fitness center, fridge, microwave • .25/5 min & bar • 2 blocks/6 min walk to bar & Irish pub • .5 miles/15 min walk to convention center convention center walk to convention center # Rooms __________ # Guests in each room ___________ # of beds _____________

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News Flash

SD Designates ‘Move Over’ Month

South Dakota Gov. Kristi Noem recently reminded all South Dakotans to drive safely and move over when passing stopped vehicles, especially emergency vehicles.

The South Dakota legislature designated June as Move Over Awareness Month in memory of Dale Jones, a South Dakota towman who was killed by a passing vehicle this past January.

“Dale Jones’ birthday would have been today,” said Noem. “We recognize June as Move Over Awareness Month in the hope that what happened to Dale will never happen again in our state.”

The legislature also passed, and Noem signed, two laws designed to protect stopped emergency vehicles. Senate Bill 164 revised the penalties and provisions regarding approaching stopped vehicles.

House Bill 1170 revised provisions regarding the use of certain lights by tow truck vehicles and Department of Transportation authorized vehicles.

Source: drgnews.com.

Trucking Freight Volume Ticks Upward

More than 45 percent of fleets responding to a Commercial Carrier Journal survey about the coronavirus’ impact said they expect to see an increase in freight levels over the next 30 days, while only 19 percent expect to see a decrease—a clear signal that carriers expect to see customers shuttered by stay-at-home orders begin to reopen.

Over the course of the pandemic, roughly 80 percent of survey respondents consistently said freight volume had decreased. However, bolstered by improving conditions and the prospect of brighter days ahead, 38 percent said they have brought back drivers and another 39 percent expect to bring drivers back in the next 30 days.

Non-driving staff are also climbing back into the workforce, with 30 percent of carriers saying they have already brought back non-driving employees and another 28 percent noting they expect to bring them back by the end of June.

Source: ccjdigital.com.

Midwest 78 • July 2020 | Towman.com

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AmericanTowman.com | July 2020 • Midwest 79

Midwest 80 • July 2020 | Towman.com

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AmericanTowman.com | July 2020 • West 75

West 76 • July 2020 | Towman.com

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AmericanTowman.com | July 2020 • West 77

News Flash

SD Designates ‘Move Over’ Month

South Dakota Gov. Kristi Noem recently reminded all South Dakotans to drive safely and move over when passing stopped vehicles, especially emergency vehicles.

The South Dakota legislature designated June as Move Over Awareness Month in memory of Dale Jones, a South Dakota towman who was killed by a passing vehicle this past January.

“Dale Jones’ birthday would have been today,” said Noem. “We recognize June as Move Over Awareness Month in the hope that what happened to Dale will never happen again in our state.”

The legislature also passed, and Noem signed, two laws designed to protect stopped emergency vehicles.

Senate Bill 164 revised the penalties and provisions regarding approaching stopped vehicles. House Bill 1170 revised provisions regarding the use of certain lights by tow truck vehicles and Department of Transportation authorized vehicles.

Source: drgnews.com.

Trucking Freight Volume Ticks Upward

More than 45 percent of fleets responding to a Commercial Carrier Journal survey about the coronavirus’ impact said they expect to see an increase in freight levels over the next 30 days, while only 19 percent expect to see a decrease—a clear signal that carriers expect to see customers shuttered by stay-at-home orders begin to reopen.

Over the course of the pandemic, roughly 80 percent of survey respondents consistently said freight volume had decreased. However, bolstered by improving conditions and the prospect of brighter days ahead, 38 percent said they have brought back drivers and another 39 percent expect to bring drivers back in the next 30 days.

Non-driving staff are also climbing back into the workforce, with 30 percent of carriers saying they have West 78 • July 2020 | Towman.com

already brought back non-driving employees and another 28 percent noting they expect to bring them back by the end of June.

Just more than half of all respondents (51 percent) said they had applied for and received a Paycheck Protection Program loan. Only 3 percent were turned down and 42 percent said they did not apply.

Source: ccjdigital.com.

Towers ‘Light Up for Grads’

It’s been a different end of school for this year’s senior classes, but tow truck drivers in Billings, Montana, recently organized a special celebration for them.

Light Up for Grads 2020 brought first responders, which includes tow truck drivers, to the Rims overlooking Billings.

Tow truck drivers, law enforcement, firefighters and ambulance workers joined the festivities to honor the classes of 2020.

With distancing and limitations at graduations, this is a way to support the graduates, organizers said.

“With lockdowns and closures

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DISTRIBUTOR

News Flash

and things, a lot of graduates didn’t really get graduation parties,” said Kris Moore, Thin Line Towing & Recovery owner. “And we know that the graduation ceremonies (couldn’t be attended by) a lot of people. So we want to come out and show some support for grads and let them know we’re thinking about them. And lining up out here put on a good show.

All the lights get you kind of excited.

Try to make their graduation season a little bit better.”

During the COVID-19 stay-athome order, the Yellowstone Valley Tow Truck Association also put together parades for nurses and for birthday parties.

Source: ktvq.com.

Trucking Economist Predicts Rapid Recovery

The second half of 2020 and the long-term impacts of the COVID-19 pandemic are unknowns, but one noted trucking economist is willing to predict the U.S. economy’s recovery will be more robust and occur more quickly than many might think.

“That’s not to say it’s going to be even,” said Donald Broughton, managing partner and principal with Broughton Capital, during a recent economic outlook session. “Some companies will explode, Amazon for example, and other companies will become the buggy whip manufacturer. The overall [recovery] is going to be extraordinarily dynamic, and as it happens it will be companies that use technology to create solutions that win.”

Reasons why Broughton is so bullish on the economy include low interest rates, low inflation and a continued return to domestic manufacturing.

“After the ELD learning curve, the industry actually increased capacity, not decreased capacity. It improved everyone’s utilization,” said Broughton. “As a result, that capacity was out there and demand was holding up,” he added, referring to 2019 and the beginning of 2020.

Source: ccjdigital.com.

Episode 186

CopyrightŠ2020 American Towman Magazine. Characters and stories are fictitious; no resemblance to real life characters is intended.

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AmericanTowman.com | July 2020 • 3