American Towman Magazine - June 2012 by dortiz-towman

2012 TOWMAN DIRECTORY

The Industry’s Top Suppliers* Advertising/Marketing: OMG National • Towing.com Air Cushions: Matjack Int’l Wreckers • Savatech Apparel: Gulf Atlantic Supply Auctions: Insurance Auto Auctions • Towlot.com Cables, Chains, Hooks, Slings: B/A Products • Equipment Sales & Service Car Carrier & Wrecker Manufacturers: Century • Chevron • Dual-Tech • Dynamic Towing Equipment & Mfg. • Holmes • Jerr-Dan Corp. • Miller Industries • Vulcan Equipment Car Carrier Extension Ramps: Race Ramps Computers/Software: Beacon Software • Ranger SST Credit Card Processing: North American Bancard Electronics: Lodar Wireless Systems Emergency Lights: AW Direct • Blades Tow Right • Custer Products • Rontan Signals • TowMate • Whelen Engineering Equipment Finance/Leasing: Advantage Funding • Integrated Leasing • Intek Truck Equipment Leasing • Sovereign Bank • Specialty Vehicle & Equipment Funding Group GPS: iFleetGPS • TIS Fleet Command • TomTom Insurance: Chester Point Programs Jump Start Equipment: Jiffy Jump Lockout Tools: Access Tools • Next Generation Tool Co. • Steck Mfg. Co. Media: American Towman Magazine • AmericanTowmanTV.com • TowIndustryWeek.com Motor Clubs/Dispatch: Agero • GEICO • National Automobile Club • Nation Safe Drivers • Quest Roadside Services • Road America • United States Auto Club Motoring Division Motorcycle Recovery Products: Bulldog Towing Products • Condor Products PTO’s/Clutch Pumps: DewEze • Muncie Power Products Scotch/Snatch Blocks: Bailey’s Towing Accessories Tools: I Tow In Tow Dollies: Zendex Tool Corp. Trailers: Landoll Corp. Truck Chassis: Ford Commercial Truck • Freightiner • Hino Trucks Wheels: Phoenix USA Wheel Lifts: Lift And Tow Winches: Pierce Sales • Ramsey Winch • Warn Industries Wrecker Body Distributors: Akins Body & Carrier Sales • Columbus Truck/Marietta Mack • Crouch’s Wrecker & Equipment Sales • Gwinnett Place Ford Wreckers & Carriers • Lynch Chicago • Matheny Motor Truck Co. • New England Truckmaster • Purpose Wrecker Sales • Rush Towing Systems • Worldwide Equipment Sales *Participating products & services advertisers

Route 19 Earns 5-Star Rating

David Bigusiak

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Number 216 on Reader Card

Departments Low Down . . . . . . . . . . . . . . . . . .6 News Share . . . . . . . . . . . . . . . . .8 Road Tools . . . . . . . . . . . . . . . . .10

2012 Towman Directory pages 49 – 77

AD Index . . . . . . . . . . . . . . . . . .12 Tow Engineer . . . . . . . . . . . . . . .14 Beacons On! . . . . . . . . . . . . . . .18 Tow Boss . . . . . . . . . . . . . . . . . .22 On the Net . . . . . . . . . . . . . . . . .24 Letters to the Editor . . . . . . . . . . .44 On Screen . . . . . . . . . . . . . . . . .94 My Baby. . . . . . . . . . . . . . . . . . .96 Towman’s Market . . . . . . . . . . . .98 Adventures of A.T. . . . . . . . . . . .101

FEATURE CONTENTS

Professionalism is Paramount ATSA 5-Star Tower feels the rating system is a great way to promote his company and the industry. by Brendan Dooley

Box Truck in Ravine Trees and other obstacles challenge 'walking' this truck back uphill to the Interstate before N.J. rush hour. by Frank Sanchez

Dangerous Cut Points Recognizing sharp edges and re-routing rigging when necessary are key points to keeping operators safe. by Randall Resch

Russ Automotive's "Overkill", a 2012 Peterbilt 367 with a 2013 NRC 50/65 rotator, is My Baby on page 96. TOWMAN.COM - June 2012 • 5

Decisive Overwhelming Force by Steve Calitri

hen the genius is at play the world changes. When the brightest minds come together, the world is revolutionized. We saw this with the Manhattan Project and the creation of the atom bomb. Most recently we have seen it with PCs and now the iPad. In the towing industry, take the critical business segment of police towing and its many elements: Rotation Systems, Exclusive Contracts, Impound Yards, Lien Compliance and Auctions, Accident Remediation, Towing Ticket Scofflaws, Accident Towing and Incident Management, etc. Consider the dollars at stake. Now bring together experts in all these areas to help tow business owners conduct more business at greater profit. What should one’s expectations be? The Municipal Towing Conference in San Antonio, Texas, on Aug. 2-4, is the first time in the history of the towing industry that police towing is the sole focus of an educational program. The goal is to make a difference in the participant’s most important business segment. Given the braintrust and the topics being covered, anyone taking part will leave the two-day program with a gamechanging plan in at least police towing, if not several other aspects. Which tow bosses should invest the time and money to be in San Antonio the first weekend of August? Anyone who wants his town to raise the rates of nonconsensual tows. Anyone who is seeking to get onto a rotation list, or shape the town’s rotation system. Anyone who is trying to win an exclusive city contract. Anyone who wants to get in on the municipal trend of towing vehicles owned by ticket scofflaws. Anyone who wants to create a new revenue source for his or her company through accident cleanup. Anyone wishing to streamline the process of lien compliance to reduce costs and overhead. Anyone who wants to simplify the disposal of unclaimed 6 • June 2012 - TOWMAN.COM

vehicles and turn his impound lot into the company’s number one profit center. Any tower who relies on private lot towing for a significant percentage of their tow business. When a hammer comes down from full arc and force squarely on a nail’s head, that nail is driven all the way home. This is the strategy behind the Municipal Towing Conference. The strategy was inspired by former Chairman of the Joint Chiefs of Staff Colin Powell who was a proponent of using “decisive and overwhelming force” in prosecuting the first Gulf War. Those who participate in the Muni-Tow Conference can also expect a victory and to go home with the tools necessary to change at least one aspect of their business operations that pertains to police towing in a way that will lead to more revenue and profit. In business, there is usually a fine line between the red and the black, operating at a loss and operating at a profit. Often times, one simple change can make a huge difference. I have purposely used the word “participant” here instead of “attendee,” because attending a conference of this nature is not a passive act. Just as the resources of the conference lie not only with the expert presenters, conference participants will find as great a resource among all the other participants who bring their years of experience and successful practices to the table, inside the seminar rooms and out. The Battle of the Alamo in San Antonio was a turning point for Texas and the United States. It still stands near the illustrious River Walk, home of Tow Expo Int’l and the Municipal Towing Conference—an exciting place for tow business owners to be. For more information on the MuniTow Conference and Tow Expo Int’l, go to www.towshow.com/towexpo.

Publisher Dennie Ortiz Editor-In-Chief Steve Calitri Editor Brendan Dooley Operations Editor Randall Resch Field Editors Terry Abejuela Jim “Buck” Sorrenti Chassis Editor David Kolman Safety Editor Bill Simmons “On Screen” Editor Emily Oz Editorial Board Tommy Anderson; Dallas, Texas Roy Carlson; St. Paul, Minn. Gary Coe; Portland, Ore. Belinda Harris; Greensboro, N.C. Amado Llorens; Hialeah, Fla. Ron Mislan; Warren, N.J. Chuck Swider; Chicopee, Mass. Frank Sanchez; Bridgewater, N.J. Page Layout Artist Ann Marie Nitti Advertising Sales Manager Dennie Ortiz Senior Account Executive Ellen Rosengart VP of Accounts Norma Calitri VP of Communications Neila Smith Subscription Manager Miriam Ortiz Customer Service Henri Calitri Publisher’s Assistant Sintora “Toni” Vanderhorst Tow Industry Week Media Director William Burwell American Towman TV Program Director Emily Oz American Towman Media Headquarters 7 West Street, Warwick, NY 10990 800-732-3869 or 845-986-4546 President Steve Calitri E-mail: Publisher: dortiz@towman.com Editor-In-Chief: scalitri@towman.com Editor: bdooley@towman.com AT’S Digital Edition: itowman.com AT’S Website: towman.com AT’S Weekly: towindustryweek.com ATTV: americantowmantv.com Copyright ©2012 American Towman Magazine is published 12 times a year by American Towman Media, Inc. Subscription: $50–1 yr; $95–2 yrs • US $65 and $105 • International Editorial Policy: the act of mailing or delivering a letter or article to American Towman Magazine, shall constitute permission to publish that letter or article or any portion thereof. American Towman Magazine reserves the right to edit any and all material submitted.

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AAA: Fuel, Tire Costs Increase AAA’s annual “Your Driving Costs” study showed a 1.9-percent rise in the yearly costs to own and operate a sedan in the U.S. The cost of fuel had the largest percentage increase from 2011 to 2012, rising 14.8 percent. The average cost of regular grade fuel rose 16.6 percent, from $2.880 to $3.357 per gallon. The cost of tires ranks second highest among the factors, increasing by 4.2 percent. The rise in cost can be attributed to higher costs for natural rubber, and the increased cost of oil used in tire production and transportation from factory to distributors across the country. “The average driving cost for 2012 is up due to relatively large increases in fuel and tire costs, and more moderate increases in other areas,” said John Nielsen, AAA. To assist consumers in determining their individual driving costs, the AAA “Your Driving Costs” brochure contains a worksheet that can be personalized for a specific area, driver and vehicle. AAA has published “Your Driving Costs” since 1950.

Tower Tips Police in Fatal Accident A wrecker driver in Galveston, Texas, led police to arrest a man accused of fatally striking a bicyclist. The driver tipped police about a vehicle he towed that appeared to have been involved in an automobile-pedestrian accident. The suspect was arrested on a third-degree felony charge of an accident involving injury or death, stemming from an accident that killed cyclist Edwin Proctor. Proctor was struck the night before the tow. Source: galvestondailynews.com

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Penske Racing Chooses Hybrid Transport

Penske Racing “greened’ its transport fleet with this Freightliner M2 106 chassis that includes Eaton’s Hybrid Electric System.

Penske Racing has added a hybridbased carrier to help “green” its fleet. The unit is a Century Right Approach carrier built on Freightliner’s M2 106 chassis, powered by the Cummins ISB 6.7L diesel engine paired with Eaton’s Hybrid Electric System. The Eaton Hybrid Electric System uses a Fuller automated transmission with a parallel hybrid system that incorporates an electric motor/generator. The system recovers and stores energy from braking into batteries. When electric torque is blended with engine

Air Cushion

Class Set for August Matjack scheduled factory training on the basics of airbags and cushions is set for Aug. 1112 at Big Red Towing in Syracuse, N.Y. Howard Eagan and Jeff Martin are the main instructors, along with Jamie Dougherty and Matt Bartlett. This class sold out quickly in the past. Contact Matjack at 800-827-3755 or 317-3593078 for details.

torque, the stored energy is used to improve fuel economy or operate with electric power only for engine-off work. Chris Yoder, Penske’s Transportation Coordinator, said that inside the shop they like the ability to shut off the diesel engine and run the carrier bed on the battery. Yoder likes to have progressive equipment and the idea of the green technology to align with green initiatives by NASCAR. He said they chose the Century Right Approach carrier in order to be able to load the cars and not damage the front nose and splitter.

. . . Auction Sales Investigated in Georgia . . . Ga. Towers Skim Salvage Sales

Pa. Flood Bill Moves Forward

In DeKalb County, Ga., a Solicitor General’s investigation concluded that a towing and used car business sold 336 vehicles at public auction without paying the county the profit from the sales over a two-year period. The owners have agreed to pay DeKalb County $142,349.25 in restitution. These preliminary results are part of an ongoing investigation into six tow company operators in DeKalb County. According to state law, tow companies may sell vehicles that have been abandoned for 30 days or more at public auction. Before selling the car, the tow company is expected to file a lien with the Magistrate Court so the company may recoup its costs. Within 30 days of the sale, the tow company holding the lien is required to provide the Magistrate Court Clerk a copy of the bill-of-sale and to turn over any proceeds from the sale that exceed the lien amount. Source: stonemountain.patch.com

The Pennsylvania House of Representatives unanimously passed legislation to fine drivers who intentionally drive through flooded roads during and after storms. Under House Bill 2199, anyone who ignores a temporary barricade and then requires rescue, towing or medical care would be fined up to $500. They would also have to pay the costs of being rescued and have points assessed to their driving record. “[First responders] are the people placed in danger when drivers ignore temporary barricades and need to be rescued in a flood zone,” said bill sponsor Rep. Todd Stephens. The bill now goes to the Senate for consideration. Source: www.abc27.com

$50K Donated to Towing Museum, Survivor Fund During the Florida Tow Show in Orlando this April, the International Towing and Recovery Hall of Fame and Museum and the museum’s Survivor Fund received donations from United Road Towing and Miller Industries. United Road Towing donated $45,000 to the Survivor Fund on behalf of URT employees. The Survivor Fund was founded in 2006 and is managed by the museum; the fund was started to offer financial support to towing families that have lost a loved one in the line of service. Following URT’s donation, the Survivor Fund Committee voted to increase the death benefit paid to each approved application from $1,500 to $2,000. “On behalf of all of our employees and their families, as well as our three fallen employees who are recognized on the Wall of the Fallen, we couldn’t think of a more meaningful charity for which to contribute,” said Jerry Corcoran, CEO of URT. “Our hope is that the funds will lessen the pain for the families left behind when these tragedies occur.” Also in Orlando, Miller Industries presented a check for $5,000 to the museum. Miller Industries VP of Marketing Randy Olson said the funds were from Miller Industries’ last

United Road Towing’s Tom Tedford (right center) presents URT’s $45,000 donation to the ITRHFM Survivor Fund board members Jeffrey Godwin (left), Randy Olson (left center) and James Williams (right).

rotator seminar and were donated in memory of the museum’s past president and chairman, Jerry Bullock. Bullock, who died in 2011, was extremely active in the museum and the towing and recovery industry. For more information about the International Towing and Recovery Hall of Fame and Museum, Wall of the Fallen Memorial and the Survivor Fund, visit www.internationaltowingmuseum.org.

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Check Out What’s NEW and HOT! Talbert Hybrid Trailer Talbert Manufacturing’s new 50CC/RP Hybrid Trailer combines the benefits of a close-couple low-bed design with a roller-paver model. It offers a longer loading incline and lift capacity able to haul a range of equipment from loaders and excavators to rollers and pavers. Features of the 50CC/RP include: • Bolt-on ramp to provide a 15-degree load angle at the rear.

• 50-ton capacity. • 26’ long deck, 8’6” wide; 20” low-deck height. • Non-ground bearing hydraulic gooseneck trailer. • Air ride suspension. • Talbert’s +3/-3 control system allows fast height adjustment of the lower and back end. • Four-axle capable with pin-on configuration. • Dual kingpin setting of 108 and 90.

Race Ramps Add Safety, Improve Appearance

www.talbertmfg.com Number 200 on Reader Card

Blades 42” Wireless Light Bar Blades Tow Right’s 42” wireless light bar is a fully functioning stop/tail/turn light bar with end markers. The case has a 50percent smaller profile than the company’s 36” and 48” bars.

It uses a polyethylene housing, and includes a charging light so you can be sure that your bar is getting charged. The unit comes complete with the light bar, transmitter and charge cord.

Brute Industries’ new Race Ramps Tow Truck Flatbed Extension Ramps are designed to safely get lowground-clearance vehicles on and off flatbed tow trucks, and are a convenient alternative to wooden planks or other methods. Lower the rollback onto the notch of these specially designed ramps to reduce ramp angle of approach to 6 degrees. The ramps are specially designed to allow Corvettes, Porsches and other low-profile cars to be loaded and unloaded without scraping air dams, bumper covers or the underside of the vehicle. Tow Truck Flatbed Extension Ramps help instill customer confidence while loading their exotic car. The ramps provide a professional appearance, and use Brute Industries’ patented lightweight, solid construction to support a 10,000-lbs. vehicle. The ramps’ textured coating prevents sliding and won’t scratch or damage floors. Ramps feature built-in carry straps and come in a two-piece version that fits in 48” toolboxes. Custom sizes available.

www.raceramps.com Number 203 on Reader Card

www.bladestowright.com Number 201 on Reader Card

Warn 9,000-lbs. Worm-Gear Winch Warn Industries’ new WG9 worm-gear winch has a 9,000-lbs. capacity and comes in both standard drum and long drum. Both models are available with air, manual, and remote free-spool clutch options. The WG9 series features cast-iron and aluminum materials and powdercoat finishes to resist corrosion. Warn’s Limited Lifetime Warranty covers both models.

aton’s UltraShift PLUS transmissions are available on chassis from Freightliner, International, Kenworth, Peterbilt and Western Star. The fully automated UltraShift PLUS features new automated clutch technology and intelligent shift selection software that employs grade sensing, weight computation and driver throttle commands. It is available in torque capacities from 1,050 lbs./ft. to 2,250 lbs./ft., and 8LL, 10, 13 and 18 speed.

www.warn.com

www.roadranger.com

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AD INDEX

Fax To: 888-847-6035 Page #

Access Tools 21 Advantage Funding 12 Agero 71 Akins Body & Carrier Sales 56 American Towman Showplace 35 AW Direct/Grainger 32 Bailey’s Towing Accessories 46 B/A Products 61 Beacon Software 40 Blades Tow Right 88 Bulldog Towing Products 45 Century 52, 53 Chester Point Programs 88 Chevron 13 Columbus Truck & Equipment 41 Condor Products 42 Crouch’s Wrecker & Equip. Sales 39 Custer Products 16 DewEze Mfg. 42 Donnie Cruse Award 89 Dual-Tech 87 Dynamic Towing Eq. & Mfg. 33 Empire Builders 78, 79 Equipment Sales & Service 55 Ford Commercial Truck 2, 3 Freightliner 4 GEICO 103 Gulf Atlantic Supply 42 Gwinnett Place Wr. & Carr. Div. 31 Hino Motor Sales USA, Inc. 48 iFleetGPS 34 Insurance Auto Auctions (IAA) 100 Integrated Veh. & Equip. Leasing 20 Intek Truck Eq. Finance & Lease 16 I Tow In, Inc. 88 Jerr-Dan Corp. 104 Jiffy Jump 44 Landoll Corp. 30 Lift & Tow 47 Lodar/Skidmore 47

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RS# 102 219 114 126 —— 209 107 108 136 216 138 143 133 154 105 167 177 128 147 —— 144 165 —— 150 176 216 129 220 207 142 166 110 135 145 175 124 164 174 139 163

Page # Lynch Chicago 69 Matheny Motors Truck Co. 15 Matjack/International Wreckers 85 Miller Industries/Eaton 85 Muncie Power Products 17 Nation Safe Drivers 72 National Automobile Club 89 New England Truckmaster 65 Next Generation Tool 34 North American BanCard 19 OMG 81 Phoenix USA 34 Pierce Sales 81 Purpose Wrecker Sales 73 Quest Roadside Services 44 Race Ramps 38 Ramsey Winch 65 Ranger SST 45 Road America 37 Rontan Signals 46 Rush Towing Systems 90 Savatech 20 Sovereign/Santander 39 Specialty Veh. & Equip. Funding Grp. 7 Steck Mfg. Co. Inc. 100 TomTom Works 80 Tow Expo Int’l 26, 27, 91, 92, 93 Towing.com 86, 87 Towlot.com 95, 97 Towman Medal Hero Award 72 Towman Order 63 TowMate 43 Transportation Info Sys. (TIS) 35 USAC/MD 43 Vulcan Equipment 23 Warn Industries 68 Western States Tow Show 45 Whelen Engineering Co. 25 Worldwide Equipment Sales 100 Zendex Tool Corp. 16

RS# 149 194 186 143 141 182 178 171 133 109 223 170 117 212 199 225 148 123 156 168 198 227 103 195 132 180 —— 115 159 —— —— 191 137 190 143 120 153 113 151 181

ADVERTISER

ACTION PAGE

June 2012 For more product info, go to www.towman.com and click on the FREE Product info icon. Or circle the corresponding reader service number on the Action Card to the right, and send it in. Form is valid for three months

SERVING THE TOWING AND RECOVERY INDUSTRY SINCE 1966

Exotic, High Performance or Low Clearance vehicles are no problem for Chevron’s Generation II LoadRite carriers. The LoadRite features a unique “drop deck” design with a sloped tail section that improves the load angle an additional 3 degrees. For ease in securing your load, the LoadRite option on a steel carrier features bidirectional chain locks down the inside rail every 12 inches. Number 154 on Reader Card

Snatch Block Basics, Part 2

by Terry Abejuela

Compound Pulley Systems

Example

A compound pulley system uses more than one rope with two or more blocks. They are made up of two or more simple pulley systems acting on each other. Counting lines to the load to determine theoretical mechanical advantage does not work in a compound pulley system; the T method must be used to correctly determine theoretical mechanical advantage. Counting lines to the load in Example No. 2 you might come up with a 5:1 theoretical mechanical advantage, but because this is a compound pulley system it is actually 6:1. The load is 900 lbs. The fall

n theory, snatch blocks work to reduce load by trading force for distance. Unfortunately, real life is not quite that simple. We also must understand the difference between simple and compound pulley systems and the effects of line angles and sheave friction. A simple pulley system uses one rope and one or more snatch blocks. All traveling blocks move towards the anchor at the same rate of speed. In simple pulley systems (the most common system used in towing and recovery), theoretical mechanical advantage can be determined by counting the number of line parts attached to the load. Theoretical mechanical advantage is the ratio of the output force a machine exerts to the input force that is furnished to that machine to do the work. A machine that has a 2:1 mechanical advantage means if the input force is 100 lbs. the machine yields 200 lbs. of output force. If the fall line (the line from the winch) is attached to the load, it should be counted in determining theoretical mechanical advantage. Three line parts

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to the load would have a 3:1 theoretical mechanical advantage. This method only works with simple pulley systems. Example No. 1 is a simple pulley system. Counting the lines to the load will determine the theoretical mechanical advantage (3:1). Another method, the “T method,” of determining theoretical mechanical advantage is to add the amount of tension on each line part. You need to add the amount of tension on each line part and divide the total by the line tension on the fall line. If you have 300 lbs. of load with a three-part line attached to the load, the fall line would have 100 lbs. of tension. There is 100 lbs. of tension on each of the line parts (300 lbs.), divided by the 100 lbs. of tension on the fall line (3). This pulley system has a 3:1 theoretical mechanical advantage. The winch exerts 100 lbs. of input force that becomes 300 lbs. of output force on the load, causing the 300-lbs. load to move. The T method works on simple and compound pulley systems.

line from the winch goes through traveling snatch block No. 3 and is terminated at the anchor. A second piece of rope is attached to the load and reeved through fixed snatch block No. 1 at the anchor, runs through traveling snatch block No. 2 at the load, and then terminates at snatch block No. 3. The three lines of the second rope are all attached to the load, so each line part supports 1/3 of the load, or 300 lbs. Snatch block No. 3 is attached to one line part and only has 300 lbs. of tension. Because there is a two-part line attached to snatch block No. 3, the load is divided in half resulting in only 150 lbs. of tension on the fall line. The 900-lb. load is divided by 150 lbs. (load on the fall line), for a theoretical mechanical advantage of 6:1.

Number 194 on Reader Card

Line Angles Line angles affect how much tension is on the lines as well as the snatch blocks, chains, straps and anchors. The larger the angle between the incoming and outgoing lines to the snatch block, the more line tension on each side of the line will increase and tension on the snatch block will decrease. When the lines are parallel, the force multiplication is concentrated on the snatch block and line tension is reduced. The reason the line tension increases with wider line angles is that you are starting to produce lateral forces; when the line angle reaches 120 degrees, you are no longer reducing line tension.

Sheave Friction

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All snatch block sheaves create friction when the rope moves around the sheave. Even the most efficient snatch blocks operate at about 98 percent. This means that if the fall line has 100 lbs. of tension when it enters the first snatch block, the outgoing line will have 102 lbs. of tension on it. The snatch blocks we use in the towing industry are generally about 90-percent efficient, so the line tension on the exiting line would be 110 lbs. This is not enough to be concerned with when only using a few snatch blocks. However, when dealing with heavy loads and many snatch blocks, friction may become a factor. Snatch blocks in theory are simple, but real-life applications require a thorough understanding of the basics to use them effectively and safely.

Editor’s note: In the May 2012 issue, Abejuela covered pulley systems (snatch blocks) and how they can be used to multiply or redirect force.

Terry Abejuela has 30 years of light-duty towing-and-recovery experience; he's also been a light-duty level 1 instructor for the California Tow Truck Association since 1998. Number 145 on Reader Card

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Stay Safe When You Get Wet

s towing operators, we endure weather, accidents, rescues, fires, breakdowns, everyday roadside emergencies and more on any given day. One thing that we frequently run into that not a lot of us give a second thought to is submerged vehicles. Whether they are in a “live” flood or in a body of water like a pond, lake or river, water-related emergencies have a lot of extra dangers from “regular” casualties. Towers should train for water rescues and learn about the hidden dangers in order to utilize the proper equipment and methods. Learning more about these recoveries, the industry as a whole can begin to invoice the correct amounts for the specialized recovery work, citing the education and equipment it takes to complete these types of recoveries legally and safely. As an industry, we have all become accustomed to the OSHA and ANSI regulations on working beside the roadway, but how many people knew there were several regulations about working near the water? The most important thing towers should realize is in the Public Safety and Commercial Diving world is that all water is considered “contaminated.” The short definition of Conta18 • June 2012 - TOWMAN.COM

minated Water is, “The presence of substances, materials, energy and organisms that renders the water platform unsuitable for use.” Which nowadays is pretty much any untreated drinking water.

Contamination There are numerous OSHA regulations that stipulate safety procedures when working in or around contaminated waters. There are four categories of water contamination: • Category 1 is the highest level which involves human remains, animal remains, oils and petroleum-based products. • Category 2 is an above-normal contamination of chemical or biological contaminants. • Category 3 is baseline contamination where water quality is “normal.” • Category 4 is no contamination, such as drinking water or in a swimming pool. In most cases, towers deal with vehicles, and the contaminants of those vehicles make the water Category 1.

Floods When we are dealing with vehicles in a flooded area, we usually are dealing with vehicles that are in fast-mov-

by Matthew Bartlett

ing water known as “swift” water, which is a different kind of danger that many towers tend to ignore. Dealing with vehicles in swift water takes a whole different kind of training and only specially trained personnel should work in swift waters. There are several documented cases where towers have lost their lives attempting to deal with a vehicle in swift water. If the vehicle is in a river or a flooded road or in any way in moving water, you should not enter the water unless you have the training and equipment and back-up personnel to do so. Time and time again we see in publications great recoveries that were completed in a great effective way out of rivers or flooded areas. However not very often do you see safety lines, Class 5 life jackets, throw ropes or any other “water safety” item in the photos. Not to say there are not some or all of these on some jobs, but we all have been at that job where the police want the car gone and we just do what we do as quick as possible. The equipment we are talking about here is very inexpensive and can save someone’s life and save company owners the financial end of an injury or wrongful death. There are some cases in the public safety world where

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BEACONS ON! continued from page 18 fire chiefs have been charged criminally for an injury or death for not adhering to water safety regulations.

Billing I’m not saying you need a diver for every vehicle in the water, but there are many things you can do for drivers to protect them. Providing Cold Water Exposure Suits, known as “Gumby Suits,” you can itemize that out on your invoice. The same is true for life jackets and throw ropes, which you

can list on an invoice as “Water Recovery Safety Crew/Equipment.” It is not the biggest financial gain, but it is a safe and legal way of protecting personnel working near water. A lot of areas have Fire Departments that complete their diving for them, others hire commercial divers, and some towers are divers. Make sure that the people diving on a submerged vehicle are wearing the correct diving equipment to protect themselves from contaminants, like a rubberized dry

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suit and full-face mask, and all equipment should be environmentally sealed.

Editor’s note: Matthew Bartlett is a PADI Dive Master, NAUI Master Diver, ERDI Public Safety Diver, WreckMaster 6/7AC and TRAA Level 3 certified, and has been involved in numerous salvage and recovery dives. He is part of the MatJack/Big Truck Rescue Training and Consulting Team, and the Training and Safety Manager at O’Hare Towing Service in Chicago, Ill. Email Matt your water safety questions at scubatow@gmail.com.

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Apps Advance Your Company by Todd Althouse

he future is now. Technology from the sci-fi books of the ’50s and ’60s is available to everyone. Technology continues to advance at a rapid pace while the associated costs become more affordable every year; now is the time for towing companies to discard their outdated hardware and switch to more flexible, affordable and adaptable products for this industry. The newest apps for smartphones and tablets allow towers to take advantage of the most up-to-date technologies, enabling owners to run an entire business from the palm of the hand. In the past, towers were often tied to expensive proprietary mobile solutions for their technology needs. These proprietary solutions frequently presented problems because the technologies being used quickly became outdated or hard to repair. After spending thousands of dollars on equipment that only worked on specific hardware, companies eventually were left with broken hardware and out-of-date technology. Often spare parts for repairs to hardware weren’t available new. Businesses would scramble to find used parts on the Internet … or spend new money on yet another piece of equipment that would become obsolete and repeat the cycle.

Break the Cycle Implementing technology that works with a smartphone or tablet allows business owners to choose a system that will grow with the business. New software and apps can effortlessly adapt to newer hardware as it becomes available, and use hardware that is inexpensive and easily replaced if lost, broken or worn out. Adopting the latest devices and software today saves money and time 22 • June 2012 - TOWMAN.COM

by replacing several tools with just one. Some apps allow a smartphone or tablet to send data and odometer readings back to the home office, operate as a mobile credit-card processor, fax invoices, track vehicles without a separate GPS device, scan bar codes and work with Bluetooth as a tow-ticket printer. New mobile devices also incorporate cameras and mobile dispatching applications will allow the driver to link unlimited images to a job. Using these functions, a manager can help with a recovery, or the company can document preexisting vehicle damage or illegally parked cars before towing, and more. Some software even allows instant access to the latest towing instructions. With smartphone technology, owners get peace of mind. There is no doubt that smartphones and tablets are going to be an

integral part of the personal and professional lives of most Americans. It is predicted that sales of smartphones will reach 631 million per year by 2015, and 50 million tablet sales are anticipated this year. The cost of these products will continue to diminish, making this a must-have for all towing professionals. Federal laws banning use other than hands-free went into effect Jan. 3. A smartphone mounted in a cradle may be used as a dispatch device. Cradle mounts keep the phone out of your hands, always charged and ready for business, and many can be set up with an external antenna to greatly improve reception in weak service areas. Editor’s note: Todd Althouse is president of Beacon Software whose new dispatching and driver Android and Apple mobile apps are being tested as of this printing, and were scheduled to be available by the time you read this. Visit www.dispatchanywhere.com for more information

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Facebook for Towers Will You Be My Friend?

by Mike Rappaport

ets face it; the big “F” is everywhere. I have been in contact with hundreds of towers on Facebook, sharing joys, challenges and, I’m sorry to say, sorrow as well. It’s like a big clubhouse with guys and gals from a tow show. It’s a lot of fun and there are a bunch of great Facebook groups, but how can you improve your business with Facebook? If you’re like most small business owners, you’re not investing much money or effort into social-media marketing. But given the fact that 51 percent of Facebook fans are more likely to buy from a brand they like, not engaging through social media could curtail your company’s growth.

Stay Fresh It’s easy to build and promote a Facebook for Business page. Your Business page is your “Social Website.” People do business with people they like and companies and brands they are familiar with. Your Business page should be all business. Once completed or updated to Facebook’s new Timeline format, post on a regular basis and interact with your visitors. Don’t let your page become stale. Promote your page and your presence on your trucks, business cards,

Facebook Page vs. Profile Facebook profiles are for personal use and you are only allowed one profile per user. Only profiles have the “friend” option. • Facebook pages were designed for businesses; you can create as many pages as you like. You’ll know you’re on a Facebook page if you see a “like” button.

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website, print ads and facility. Its like running an open house, you need to invite people. Post staff photos (if you dare), share challenging recoveries, salute a corporate account, post information that is local and relevant, tout your capabilities beyond a regular tow, show off your equipment, put up a video, or just say how great a day your having. Finally, if you really want to jumpstart your success, you can advertise on Facebook for less than you think. All your ad dollars are spent in reach-

ing people in your areas of service. Talk about a fast and efficient way to reach your target market.

Get Liked Daniel Lande of Daniel’s Towing was hit by a passing motorist and hospitalized, and was one of the first stories we did on American Towman TV. I found his Facebook page and started “following” him and he really gets it. As of this writing, he has more than 500 likes and posts stories of interest to the community and upbeat messages as well as photos. I found out that the

FACEBOOK FACTS • Monthly active users now total 901 million (up from 680 million a year ago) • Daily active users are 526 million (up from 372 million last year) • Monthly mobile users now total 488 million • 300 million photos are uploaded to the site each day • 3.2 billion “likes” and comments posted daily • 125 billion friendships are forged each day Source: Facebook Q1 2012 viral and social impact of these simple posts have earned Daniel additional business. “I believe in the law of attraction,” Lande said. “I put out the good stuff and it comes back. I am confident I have gotten business as a direct result of Facebook. I even put my Facebook feed right on my website, so folks who aren’t into social media but visit my site get to see my posts.” In Chicopee, Mass., Interstate Towing is fast approaching 500 likes and owner Jeremy Procon uses his Facebook presence as a virtual scrapbook. I am certain that any private-property owner, cash customer, municipality or corporate account will appreciate his recent posts of a new truck acquisition, dynamite recovery shots and a photo of a driver receiving an award for 10 years of dedication and loyalty. Procon said the viral impact of Facebook has given him another tool to spread the word about his company. “The social impact can’t be ignored and people just love the recovery shots,” he said. With Facebook growing and the landscape of advertising changing so rapidly, it’s a good idea to leverage the power of social media. If you have any questions or want to discuss your specific strategy, drop me a line or check me out on Facebook. I want to be your Friend! LOL Editor’s note: Mike Rappaport, a 21-year veteran of the towing industry, is a producer for American Towman TV and founded OMG National, an INC 5000 ad and communications company.

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American Towman Magazine is on Facebook !

Get the scoop, interact with us and share your stories and photos! TOWMAN.COM - June 2012 • 25

tower’s life is filled with the relationships of local community: police and fire, town council, local businesses and motorists. It’s not surprising that tow business owners who chance to break away from it all to attend Tow Expo Int’l in San Antonio, Texas, talk about their experience on the River Walk as a revelation. “I know the towers from my town and market area,” said Bill Johnson, owner of Hampshire Towing in South Hadley, Mass. “But when I went to San Antonio, I found myself really opening up to other attendees because they were not my competitors. We shared ideas, talked issues facing our companies and how we got into this business in the first place. Just had a great time.” Tow Expo Int’l is engineered to feed the business owner’s need to network with one’s peers, be it on the exhibit floor packed with industry suppliers, or inside the Jerr-Dan Diner, or during one of the special events on the River Walk. The towers themselves are as great a resource as the exhibits and the seminars. That’s why certain events tend to take on a life and character of their own. The Southwest Chili Cook-off, hosted by the Southwest Tow Operators and sponsored by Miller Industries, is a good example.

The Southwest Chili Cook-off is perhaps the only food event in the towing industry catered by towing professionals themselves. They bring their cooking trucks, wagons and carts, smokers, grills and pots, not to mention their secret recipes, and everyone gets to sample the outcome. It’s food with personality. And while they eat they get to talk shop, swap recovery stories, share tips on collection practices and you name it, as well as plenty of good jokes. Towers are gathering at many different spots on San Antonio’s enchanting River Walk. The Big Smoke, taking place at the historic Menger Hotel across from the famed Alamo, is as much big Pow Wow as a moment of glory for cigar aficionados. The Casino hospitality at the Convention Center, also on the River Walk, is a great opportunity to meet new friends around the Lone Star State, from across the nation and from south of the Rio Grande. Whether barbecue, Mexican, or cosmopolitan, there’s great food on the River Walk. But the best nourishment a tower can find is the kind that fills mind and spirit. There’s tremendous value in the trade show on the exhibit floor and in the seminar rooms of the Municipal Towing Conference, but the most memorable times will be shared among fellow towing professionals.

advance register at towshow.com/towexpo

19 Route

Route 19 Promotes Image with 5-Star ATSA Rating For information on ATSA Rating, go to www.atstandards.com

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by Brendan Dooley Photos by Matthew Oson

avid Bigusiak has created business symmetry in Cochranton, Pa., with his trucking and repair businesses. It started “way back” with his father’s trucking business, Bigusiak Trucking, and continued growth led them to start a repair and wrecker service, Route 19 Heavy Truck Repair, nine years ago.

Route 19’s showcase heavy is this 2008 50-ton Custom Built rotator on a 1999 Kenworth T-800 chassis.

While Route 19 began as a repair shop for the OTR trucking business, it developed to where in-house jobs and new outside business necessitated getting a wrecker. “One thing leads to another, you get one wrecker and see there’s opportunity to grow, so you start escalating,” Bigusiak said. The 24/7 wrecker business now has four full-time operators for its three heavies (one rotator) and a mediumduty rollback. The recovery business focuses on heavy and medium work for itself and other commercial accounts, which is about 75 percent of the calls. The other 25 percent is rotation calls for the state police, which can include light-duty vehicles if the rotator is needed for tricky scenarios. “And if Route 19 needs more road tractors or trailers or anything like that, Bigusiak Trucking steps in and helps out,” he said, describing how the two businesses help each other. As important as synergy is to what they are doing, Bigusiak wants professionalism to be at the forefront of everything his companies do. That’s why his curiosity was piqued when he discovered the American Towman Standards Authority in 2010 at the American Towman Exposition in Baltimore, Md.

Showing Pro For Bigusiak, deciding to apply for an ATSA rating came down to Route 19’s professional image in his community and in the industry. “It’s about the professionalism and the image we’re trying to promote to customers, as well as show an outstanding image here for the towing community,” he said. “It’s all about showcasing professionalism … so you gain the edge on competition.” To gain that edge, Bigusiak looked at how the ATSA rates towers and how his shop compared. He found that Route 19 was pretty compatible with the ATSA’s criteria in areas like training, uniforms, association memberships and more.

ATSA Criteria To apply for a rating, contact ATSA for your Rating Kit and instructions on what documentation should be included for review by ATSA. The rating criteria cover: • Uniformed Tow Operators/Drivers. • Minimum Liability Insurance. • Proof of “Passed” Vehicle Inspection. • Satisfactory Truck Fleet. • DMV Reports. • Proof of Background Checks. • Company Policy Handbook. • Membership in a Towing Association. • Membership in a National Towing Association. •Paid Subscriber to Towing Industry Trade Publication. • Computerized Cost Management. • On-time Service Performance. • Commendations for Service Performance. • Professionally Trained Operators. • Tow Operator Certification. • Drug-free Workplace. • Safety Training Program. • Tow Operators Procedures Handbook. • Handbook on Professional Dispatch Procedures. • Computerized/GPS Dispatch. • Passed DOT Audit. • Recipient of Service Performance Award. • 24/7 service. “We try to achieve everything,” he said. “I think we had most everything in place for what ATSA rates.” In the office, Bigusiak’s daughter, Sara Hamilton, did the heavy lifting with the application materials for ATSA. In fact, Route 19’s application package was about three inches thick when it hit the mailbox. TOWMAN.COM - June 2012 • 29

He said it took about six months to put all of the company’s materials together to mail to ATSA. Their application showed Route 19’s commitment to professionalism in their uniform standards, DMV checks on drivers, customer surveys, 24/7 service and more. For training, drivers do Wes Wilburn recovery work and in-house safety training as well as cross-training with area emergency responders.

Promo Help

The workers that keep Route 19 Heavy Repair professional include, from left, driver Anthony Clemente, driver Thomas Harvey Jr., office manager Sara Hamilton, owner David Bigusiak, and logistics manager Irene Lucas.

“It was pretty straightforward; it was a lengthy process, but not difficult,” Bigusiak said. “There was a lot

of documentation we needed to get the five stars, and the instructions were good.”

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Bigusiak said another big draw of the ATSA program was the extra validation his company could receive. One of the benefits of an ATSA rating is as a marketing tool to help a towing company stand out among its competitors. Upon being rated, ATSA sends an official letter of notification of a company’s rating to local police chiefs and the local newspaper. The ATSA’s promotional campaign also includes insurance companies, motor clubs, and the motoring public.

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ROUTE 19 continued from page 30

In addition to the rotator, Route 19’s main trucks are a 1989 T-800 with Custom Built 25-ton Zacklift wrecker, a 2004 T-800 with 2012 Jerr-Dan 25-ton HDL 500/280 integrated wrecker and a 1999 International 4900 with Chevron rollback.

“I hoped to achieve another feather in our hat, so to speak, for a little bit more ‘oomph’ with our local people here to show some recognition,” he said. “A big benefit is the communication with our local cops, the newspaper, advertisements and that sort of thing.” Going forward, Bigusiak wants to use his company and its ATSA fivestar rating to showcase a professional image of towing wherever he can. “I want to promote a better image for the towing industry, and do anything that. I can to help that,” he said. “It’s got to change someplace; I don’t think that towers have a good reputation. “The programs on TV, except for ‘Wrecked,’ are not good for towers. Most of us, especially those that concentrate on the heavy recoveries, we’re nothing like the current TV shows. “We’re out there to do a job, do it safely, charge what we’re worth and get on with life.”

Get More with ATTV! Look for video coverage from this event on American Towman TV at AmericanTowmanTV.com.

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Zip’s Opens Detroit Location

Zip’s Truck Equipment opened a new branch in Taylor, Mich., in late March. The new location only steps away from Detroit Metro Airport features a state-of-the-art parts store, indoor truck showroom and 12-bay service facility. Zip’s is headquartered in New Hampton, Iowa, and specializes in the sale and financing of automotive towing equipment, including a wide variety of tow trucks, wreckers, rollback car carriers, multi-car haulers, and related equipment. The metro Detroit location offers a complete body upfit service department with experienced wrecker mechanics, a full sales and service staff, a large parts and accessory store with in-stock availability on most products, more than 30 new and used in-stock wreckers, carriers and trailers, and financing for trucks and other equipment. For more, visit www.zips.com. Number 166 on Reader Card

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Isuzu Expands Gold Star Warranties Isuzu Commercial Truck of America enhanced its Isuzu Gold Star coverage pre-owned truck program to offer powertrain component coverage for 24 months/50,000 miles (whichever comes first) on qualified vehicles. That is in addition to existing 3month/10,000-mile, 6-month/20,000-mile and 12-month/30,000-mile coverage for major powertrain components. A new Gold Star Plus Program covers fuel injectors, fuel injection pump, turbocharger, turbo control module, alternator, starter and water pump for 12 months or 20,000 miles. Gold Star and Gold Star Plus limited warranty coverage will be available on select inspected and qualified 2005 model year and newer Isuzu-built N-Series and WSeries diesel-engine vehicles with less than 170,000 miles and gasoline-engine vehicles with less than 100,000 miles. All Isuzu Gold Star limited warranties include roadside assistance for the time/mileage duration of the selected warranty, along with a coupon for a free oil change at a participating Isuzu dealer. Find more at www.isuzucv.com.

Rush Hour Wrecker Fight Police in Cleveland, Ohio, responded to a morning rush hour accident on May 2 and ended up breaking up a fight between a passing motorist and a tow-truck driver. While trying to get around the accident scene, a driver clipped another passing car and blamed the tower, who had left his truck door open. When the man pulled over, he got out and kicked the tow-truck door shut, prompting the tower to respond verbally. Punches then were briefly exchanged when police interceded and issued citations to both. Source: Cleveland.com

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Firestone Lightens Suspension Systems Firestone Industrial Products recently showcased its next-generation air-spring technologies, including lighter components and Airide Integrative Air-Damping System. The Airide Integrative Air-Damping System offers an effective, lighter alternative to cab-mount suspension applications, providing the functionality of an air spring and shock absorber in a single part. The system is comprised of an exterior bellow made of natural rubber that encompasses a proprietary, shock-absorbing module. Firestone Industrial Products is also taking steps to help reduce overall vehicle weight through lighter primary air-spring options. These next-generation air springs offer weight reductions of up to 3 lbs. per spring. For more, visit www.firestoneip.com. TOWMAN.COM - June 2012 • 35

Box Truck In a Ravine The damaged box truck was in a ravine surrounded by, and on top of, many trees.

by Frank Sanchez Somerset Hills Towing; Bernardsville, N.J

2011 Donnie Cruse Memorial Recovery Award for Medium Duty The Donnie* is co-sponsored by Miller Industries and B/A Products

*The Donnie Cruse Memorial Recovery Award is presented by American Towman Magazine and WreckMaster.

The truck was rigged in an X-pattern to the rear frame rails.

n the early morning hours of June 16, 2011, N.J. State Police called Somerset Hills Towing for a box truck that had gone off the roadway on I-287 in Basking Ridge. I arrived on-scene at 5 a.m. in our 2000 Kenworth with a Century 9055; owner Michael Bessasparis arrived at the same time in a supervisor’s Ford Expedition. A 24’ van-bodied truck was off of the roadway in the median dividing the northbound and southbound lanes. It had done severe damage to approximately 45’ of guardrail and was 75’ from the roadway down an embankment in a heavily wooded area. The front of the truck was against a large tree, several other trees were

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BOX TRUCK continued from page 36

Many trees in the recovery path were cut low.

bent, broken and wedged under the truck and more trees were on both sides of the truck. It was clear the path to recover the truck was not going to be the same path it took into the woods. After a quick assessment and a tentative recovery plan, we requested another operator, Danny Sagastume, come to the scene with SHT’s recovery truck and trailer, which is equipped with air cushions, lighting, chainsaws, chop saws and fuel-transfer equipment. The box truck had a relatively light load of U.S. Mail. There appeared to be no fuel leak, however, there were a number of trees wedged up and under the truck’s frame and fuel tank, and the truck’s front axle was severely damaged. We needed to be cautious to ensure that there would be no additional damage to the truck’s fuel tank and fuel lines. After conferring with the state police and the fire chief on scene, we were told that we would not be granted any additional time or space for a second wrecker to be dispatched to the scene. They said the most they would do is close one lane of the threelane highway. After a complete explanation of our recovery plan, we again requested two lanes be closed for not more than 30 minutes. We were

Extra guardrail was removed to create a path for the recovery.

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BOX TRUCK continued from page 38 granted the closure of two lanes, for a maximum of 20 minutes, and the recovery had to be completed with the one wrecker before 8 a.m. Law enforcement and fire officials were not happy with us taking time to remove an additional 30’of guardrail, they understood our need to create a new path for the recovery of the box truck. This was to use a recovery method we learned in a WreckMaster 6/7 class. While the guardrail was being removed, the trees that needed to be cut or removed were also cleared—cut as low to the ground as possible—to create a new path for the recovery. At 6:15 a.m., with two lanes of I-287 closed, I rigged the 9055 with both main winch lines attached to the rear of the frame on the casualty. With the boom elevated, I crossed both winch lines in an X-pattern to allow the casualty to be “walked” up by winching it from side to side. Crossing the winch lines allowed me to also lift the box truck up and over the tree stumps caught underneath. Bessasparis coordinated the winch out, watching the casualty with Sagastume, and advising me at the controls when to lift to avoid tree stumps and boulders during the recovery. Once the box truck was at the top of the ravine, as close as possible to the inside shoulder of the road, the rigging was broken down and the 9055 repositioned to make the final pull placing the casualty at the rear of the wrecker and ready for the hook-up. Sagastume hooked up to the box truck, while Bessasparis and I removed the remaining rigging and gear from

The truck’s front axle was severely damaged in the crash.

the woods and ravine. After the truck was properly secured while the driveshaft was being removed, the fuel from the casualty was transferred to 55-gal. drums as a safety precaution. The recovery was completed by 7 a.m., in just less than two hours, thanks to our teamwork and WreckMaster training.

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Got a recovery for AT? Email the details and high-resolution photos to the editor at bdooley@towman.com to be considered for a recovery feature in AT. Your submissions may also be considered for AT's online use and/or a Donnie Cruse Memorial award.

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Auto Data Direct Expands Records Access

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Auto Data Direct recently added Wisconsin motor vehicle records, and now offers real-time access to 25 state databases for qualified companies. ADD’s web-based system offers a single platform for access to more real-time records. Companies who need access to accurate, real-time motor vehicle records to complete business transactions use ADD’s secure web-based system to pull individual records when they need them, 24 hours a day. Records are made available through a secure Internet connection, based on a company’s qualifications under the Federal Driver’s Privacy Protection Act. For more information on ADD’s services for tow operators, visit www.add123.com.

Peterbilt Names Dealer of the Year

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Peterbilt Motors Co. named Stahl Peterbilt in Edmonton, Canada, the 2011 Peterbilt North American Dealer of the Year at the annual Peterbilt Dealer Meeting held in Frisco, Texas. Stahl Peterbilt won the award based upon superior performance in all aspects of their business including truck sales, service performance, parts sales growth and finance operations including PacLease representation. The company awarded the 2011 PACCAR MX Engine Dealer of the Year to the Allstate Peterbilt Group of South St. Paul, Minn. The award is for best sales and support of MX engines. The Rush Peterbilt Truck Center in Houston, Texas, received the 2011 Peterbilt Medium Duty Dealer of the Year award. www.peterbilt.com

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Deep Thoughts on Towing

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XXX 5PX/FUXPSL DPN 'BTU 'BJS 1BZNFOU GPS 3PBETJEF 4FDPOEBSZ BOE "DDJEFOU 4DFOF 5PXJOH Number 199 on Reader Card

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I attended a funeral for a tower the other day and as I drove the 79 miles to the church, I reflected on several things about us as a people. They call us “towers.” But we are more than that. In 1977, I called us the “American Towman,” the last cowboy on the range of independent hard-working people, who work 24/7/365 watching over the herd that travel through our life. I asked you to join me. Where did this decision to work hard come from? When did we decide to go into the night, when no one else would go out, and help others, not knowing if we would be paid or robbed? Towers have complete disregard for personal safety—because someone calls—and we immediately respond. Where do you find this kind of person? How did we become this person? We find this person in our industry more than any other service business that I have known. The outreached hand goes to someone who needs help but does not always have payment for service. More than the public might expect, towers support local sports, charities, school and community events. Somehow they find time for family and friends, while working harder than any other group I can name. To gain and maintain the honor and respect of the public, your guard is never down … the game is always on. The judgment of your work is quick and sometimes harsh and unrewarding. But we go out full force, again, with the next ring of the phone. Every day our work affects the life of someone. How we handle that situation is what separates us, in the eyes of the public, and as a human being. How did that person leave your office? What did he think of you? Did you treat them with respect and understanding? The job requires sainthood. The man I was paying my respects to was a very uncommon man, a big man in stature, yet shy and gentle. He was a loyal man to his family, friends, workers, business associates and customers … a prince among men. He was a man of unspoken and unheralded generosity; a renaissance man caught up in a time when honesty, hard work, caring for others, being neighborly, loyalty and trust ruled his life. I arrived at 5:30 the night of the viewing. He lived in a small town, far from any big city; there was not a funeral home in the town, so his church was used both for viewing and services in a celebration of life. I did not expect a large crowd. My mistake. I stood outside and watched as up to 1,000 people of all kinds, the humble and the mighty, came to pay honor and respect. I finally entered the church at 9:30 p.m. The sign-in book had over 600 names. The outpouring of support for the family and respect paid to this quiet man overwhelmed me. The next day the towers took over; his friends from

all the surrounding towns came with a large number of big and small trucks. Some towers started at 5 a.m. to be on time for services at 11 a.m., and queued in line for the procession. After the services, I followed in line as we traveled through the small towns. At the intersections, people stood in line along with firemen and police officers in uniform with their equipment lighted in full glory. Town after small town, they stood. Small trucks, big rigs all stopped on both sides of the road, some were out of the cab standing in salute to this tower—this man. At the end, seven white doves were released by the family and, don’t you know, one was the leader who flew higher and faster, away from the pack and led them home. The man was my loyal friend, Donald Moss, loving father, devout husband and towman.

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Arnold Polizzi AT's Founding Publisher, 1977-1980 Donald Moss of Pahokee, Fla., a long-time PWOF member, died suddenly April 23. He was 59. Donald was in the towing industry for more than 40 years. He leaves behind a wife and three children who are in the business with him, Moss Towing and Transportation of South Bay, Fla.

Thanks, Steve The first thing [Editor-in-Chief Steve Calitri] taught me is that educated operators will succeed. … When he writes an article, it almost seems as if he’s talking to me. He’s taught me so much over the past nine years all from just simply reading American Towman. I’ve made a lot of mistakes in my 15 years of marriage to this industry, and when it breaks its’ vows I intend to ask myself this: Mirror on the wall here we are again. Through my rise and falls, you’ve been my only friend. You told me that they can’t

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understand the man I am, so why are we here talking to each other again? Just because it is a question doesn’t mean you have to answer, as long as you’re looking at me, they will have their answer. Looking at me now I can see my past, I become a product of positive influence in this industry cause I know life goes by so fast. Your friends and competition will always paint the perfect picture. This industry couldn’t make the message any clearer, so I’m going to start with the man in the mirror! My name is Joe, I was adopted in this industry at the age of 16 by my foster father “Lenny.” He gave me a chance in life and I didn’t want to let him down. I knew reading was learning and because of your magazines and the dedication of WreckMaster and my passion for the industry, I am now a proud owner of a company that once only had four trucks and five employees and now has 23 trucks and 22 employees. It doesn’t stop there. Because of these wonderful employees trusting my leadership and their passion about providing quality service, we at Canton Towing created another company in Akron called, Team Towing. It has 14 trucks and employs 14. I never thought at the age of 32 I would own 37 trucks and employ 36 people. Wow, what a blessing. So I wanted to take this time to thank Steve for simply teaching me that life isn’t about finding yourself, it’s about creating yourself. We at Canton Towing don’t have the best of everything, but we do make the best out of everything. I’ll always remember this before I try to change others. I’ll remember how hard it was to change myself. I believe imagination is more important than knowledge, because knowledge is limited but imagination encircles the world. After all, hard work will always outweigh knowledge if knowledge doesn’t work hard. I’d like to say this to my competition “Today is the tomorrow you worried about yesterday and you know what? All is well!” Joe Coram President, Canton Towing Inc. Canton, Ohio P.S. I love you guys!

Move Over PSAs

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On April 17, we had the honor of being included in a special Public Service Announcement for New Jersey’s Move Over Law. The radio and commercial ads were spearheaded by the N.J. State Police and the Division of Highway Traffic Safety to bring awareness to this very important life-saving law. Drivers approaching stationary emergency vehicles, tow trucks and

other highway safety vehicles displaying red, blue and/or amber flashing lights must now move over one lane or, if not safe to move over, then slow down below the posted speed limit. Donna Setaro, the mother of Trooper Marc Castellano, who was struck by a motorist and killed while working, has made it her mission to promote awareness of this law. We were contacted by Trooper Polhemus to become involved in this project because of the loss of our driver Mark Angelo who was struck by a tractor-trailer in November 2011 and succumbed to his injuries. I informed Trooper Polhemus that two additional drivers, Walter Gonzalez and Tom Prince, had had very close calls as well. Both of these men had been involved in accidents where drivers struck our trucks while on the side of the road. Only through quick action on their parts were their lives saved. In one case the door was ripped right off of our truck. The three of us went to the N.J. State Police Museum to be interviewed. We were humbled to speak on behalf of the many N.J. towers who have been in similar circumstances and proud to be a part of a movement to better educate people and hopefully help to save lives. The PSAs are scheduled for early June. Nick Testa Nick’s 24 Hour Towing Service Rutherford, N.J.

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Be Heard? Send your letters to the editor via email to:

bdooley@towman.com Be sure to include your name and location for publication consideration. Number 163 on Reader Card

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CALIFORNIA FONTANA Rush Truck Center 888.362.1133 www.rushtruckcenters.com/FontanaMD roblesr@rushenterprises.com

MIAMI Truckmax 305.777.9000 www.truckmax.com jonathan@truckmax.com • Dynamic

SHREWSBURY Schwartz Truck Center 877.540.6031 www.schwartztruckcenter.com cid@schwartztruckcenter.com • Jerr-Dan, Dual-Tech, Danco

SAN JOSE Monarch Truck Center 408.275.0500 www.monarchtruck.com sales@monarchtruck.com

NEW JERSEY ATLANTIC CITY Quality Truck Center 609.965.9200 www.qualitytruckcenter.com corinned@qualitytruckcenter.com • Jerr-Dan

TEXAS SAN ANTONIO Rush Towing Systems 877.5RUSHTOW www.rushtowingsystems.com wilkinsong@rush-enterprises.com • Jerr-Dan

LYNDHURST Frank’s Truck Center 201.939.7708 www.frankstruckcenter.com ckoumoulis@frankstruckcenter.com

VIRGINIA ROANOKE Truck Enterprises Roanoke 800.296.7447 www.truckenterprises.com fmalpass@truckenterprises.com

UNION CITY/HAYWARD Monarch Truck Center 510.476.0680 www.monarchtruck.com sales@monarchtruck.com FLORIDA JACKSONVILLE Rush Truck Center 813.361.1199 www.rushtruckcenters.com shafferd@rushenterprises.com • Jerr-Dan

TRENTON Bergey’s Truck Center 215.519.9555 www.bergeystruckcenter.com srybacki@bergeys.com

WOODBRIDGE Matheny Motors 866.499.9216 703.477.3235 www.mathenymotors.com jbarbour@mathenymotors.com • Vulcan, Century, Chevron, Holmes Challenger, Champion, Titan WEST VIRGINIA MINERAL WELLS Matheny Motors 800.284.4418 ext.563 304.488.4501 www.mathenymotors.com mrauh@mathenymotors.com • Vulcan, Century, Chevron, Holmes Challenger, Champion, Titan WISCONSIN WATERFORD Lynch Truck Center 262.514.4000 www.lynchtruckcenter.com • Century, Vulcan, Champion, Chevron, Challenger, Holmes, Miller Industries

American Towman 2012 Directory The Most Comprehensive Listing of Suppliers to the Towing and Recovery Industry ∂ Alphabetical listing ∑ Classification of products and/or services ∏ The “portfolio” sections: product information related to this issue’s display advertisers

A 1 800-IM STUCK, Woodbury, NY, (516) 224-4401, C. Merrit 1-800-Rescue 911, St. Petersburg, FL, 1(800) 373-1145, D. Marshlack 3M Scotchlite, St Paul, MN, (800) 328-7098 ext 2, G. Pearson AAA Heathrow, FL, (407) 444-7780, M. Pittelkow, D. McLendon Accent Equipment Co., Phoenix, AZ, (800) 323-8324, R. De la Concha Access Roadside Assistance, Langley, BC, (866) 224-9861, Dan Sloan *Access Tools and Equipment, Miami, FL, (800) 323.8324, T. Vigil (See our ad on page 21) Adler Financial Services, Boca Raton, FL, (561) 750-5544 *Advanced Warning Systems, LLC, Fulton, MO, (573) 592-0208, Russ Advantage Funding, Lake Success, NY, (516) 280-1375, D. Coolbaugh (See our ad on page 12) *Aegis Tools International, Madison, WI, (888) 247-6000, C. Norton, J. Baltzer *AerCom Tec International, Inc., Aiken, SC, (803) 649-2900, P. Blestine, F. Wright Agero (formerly Cross Country Auto), Medford, MA, (781) 393-9300, J. Solomon (See our ad on page 71) Aidukas Insurance Agency, Palm Springs, CA, (619) 327-3889, T. Aidukas Air-Weigh, Eugene, OR, (888) 459-3444 Akins Body & Carrier Sales, Winder, GA, (866) 389-4173, K. Meyers (See our ad on page 56) Alcoa Forged Specialty Wheels, Cleveland, OH, (216) 641-4643, B. Thomas Alexander Insurance Agency Inc., San Antonio, TX, (800) 950-7911, C. Gonzales Alliant Power, Madison, WI, (866) 283-1785, A. Barlow, M. Morrison Allison Transmission, Indianapolis, IN, (800) 252-5283, M. Palmer Allstate Roadside Services, South Barrington, IL, (800) 582-6626, R. Dunn *American Eagle Accessories Group, Garner, IA, (800) 392-3015, I. Dodd, J. Newell American Towman Magazine & Expositions, Warwick, NY, (800) 732-3869 AmeriDeck, Hadley, PA, (888) 311-0867, M. Harakal AMSOIL, Orlando, FL, (407) 421-5584, F. Milcarsz Anchor Graphics, McKinney, TX, (972) 422-4300, L. Coolsby *Ari-Hetra, Manassas, VA, (703) 359-6265 Asplundh GMC-Isuzu, Inc., Manahawkin, NJ, (609) 597-4700, T. Becker Associated Equipment Corp., St Louis, MO, (800) 949-1472, M. Simon Astralease Assoc., Hauppauge, NY, (800) 390-5251, D. Bertsch Asurion, Houston, TX, (713) 316-1800, D. Mueller Atlanta Wrecker Sales, Chesnee, SC, (800) 313-2040, L. Giles Atlantic Emergency Solutions, Manassas, VA, (800) 442-9700, D. Horton Atlas Flashers, Mickelton, NJ, (856) 423-3333, Norristown, PA, (610) 272-1034 *Atomic LED Inc., Smithfield, RI, (401)232-9900, Kyle Austin Insurance, Inc., Paducah, KY, (270) 444-6818, R. Austin Auto Data Direct Inc., Tallahassee, FL, (850) 877-8804, M. Hayse Auto Equipment, Inc., Statesville, NC, (704) 872-4116, D. Reavis Auto Salvage & Parts Co., Hagerstown, MD, (301) 733-6696, L. Gerber Sr. Automotive Equipment Co., North Ridgeville, OH, (440) 327-3131, C. Datko Automotive Resources, Inc., Manassas, VA, (703) 359-6265, R. Penenburgh AW Direct, Madison, WI, (800) 243-3194, B. Bahman, M. Smedberg (See our ad on page 32)

B *B & B Industries, Elkhart, IN, (219) 262-8551, B. Bottoms, J. Sweet *BD Diesel Performance, Abbotsford, BC, Canada, (800) 887-5030, C. Oborne *B/A Products, Columbia, MD, (800) 327-3301, C. Kauffman, L. Kauffman (See our ad on page 61) *Bad Dog Tools, Bristol, RI, (800) 252-1330, A. Strong, Sherri *Bailey’s Towing Accessories, Inc., Wake Forest, NC, (919) 562-2984, T. Bailey (See our ad on page 46)

Battelini Trans. & Wrecker Sales, Landisville, NJ, (856) 697-9595, Al & A Jr. Battelini Bay River Enterprises, Inc., Mechanicsville, MD, (301) 274-0280, M. Keller Beacon Funding,Northbrook, IL, (800) 866-6396, T. McDonough *Beacon Software, North Royalton, OH, (440) 237-6653, Steve or Bob (See our ad on page 40) Benifit Consultants Northwest, San Antonio, TX, (210) 877-2121, P. Gillis *Best Tools, Siloam Springs, AR, (800) 541-8569, C. Crowder, J. Wiles *Bilt USA Manufacturing, Charlotte, NC, (980) 321-5925, Gina Mikels *Blades Tow Right Inc., Novi, MI, (800) 205-3232, E. Blades, K. Jaeger (See our ad on page 88) *Blue Ox, Pender, NE, (402) 385-3051, M. Johnson BOAT U.S., Alexandria, VA, (800) 888-4869, C. Wyngaard Bob Fish Truck Equipment, West Bend, WI, (800) 471-1020, J. Fay, T. Berger *Boniface Engineering Ltd., Norfolk, England, (011) 44-1842-754232, M. Boniface Bressler’s Inc., Morgantown, PA, (610) 286-6013, K. Oberholzer BTR Training & Consulting (big truck rescue), Baldwinsville, NY, (716) 479-4702, H. Eagan Buddy Automotive Innovations, Manitou Springs, CO, (866) 337-1177 x.221, J. Cain *Bulldog Towing Products Co., Geneva, IL, (630) 301-0553, D. Kein (See our ad on page 45) *Burgess Ent., LLC., Concord, NC, (704) 795-9839, B. Burgess

C *California Custom Products, Goodlettsville, TN, (800) 457-1242, Roger Canadian Towing Equipment, Ayr, ON, Canada, (519) 622-5522, H. Markle, C. Howell Capitol Truck Equipment, Landover, MD, (301) 459-9560, K. Bloom Casanova Towing Equipment, Compton, CA, (310) 638-9715, G. Casanova Centerpointe Insurance Services, Camarillo, CA, (800) 451-8766 ext.107, R. Farmer Central Towing Dispatch, Roy, UT, (801) 773-7313, K. Blazer, J. Blazer *Century Inc., Ooltewah, TN, (800) 292-0330, R. Olson (See our ad on page 52, 53) *Challenger, Ooltewah, TN, (800) 292-0330, R. Olson *Champion, Ooltewah, TN, (800) 292-0330, R. Olson Channel Islands Leasing & Loan, Ojai, CA, (800) 879-9987, V. Diglio, L.Schultz *Chelsea Products, Olive Branch, MS, (662) 890-5368, J. King, J. Douglass Chester Point Programs, Chester, NJ, (908) 428-4285, M. Sparano (See our ad on page 88) Chevrolet, Warren, MI, (800)-TO-CHEVY, Peter, Rich *Chevron, Inc., Mercer, PA, (724) 981-7500, L. Moreland, D. Liston (See our ad on page 13) *Chevron Commercial Inc., Highland, IL, (618) 654-5555, B. Cunagin Chevron West, Rancho Cordova, CA, (800)-869-8757, C. Newkirk Chicago Mack Truck & Services, Summer, IL, (708) 594-5151, G. Herdzina Chicago Truck Sales & Services, Alisp, IL, (708) 371-7010, G. Herdzina Christopher’s Emergency Equipment, Chelmsford, MA, (978) 452-7433, C. Ferrera Clean Planet Enterprises, Las Vegas, NV, (702) 778-9450, G. Arnesen Coach-Net (Nat’l Motor Club), Lake Havasu, AZ, (800) 285-4977, R. Fone *Code 3, Inc., St. Louis, MO, (314) 426-2700, K. Kyriakos Collins MFG., Corp., Jacksonville, OR, (800) 332-9220, Curtis Collision Management USA, Cypress, TX, (281) 373-3072, N. Pestell Colonial Wrecker Sales, Union, NJ, (304) 327-8116 Columbus Truck / Marietta Mack, Marietta Mack, OH, (304) 327-8116, D. Thornberry (See our ad on page 41) *Computer & Comm. Sciences, Lindenwold, NJ, (800) 379-1865, W. Hindman Concorde Communications, Los Angeles, CA, (310) 854-4411, S. Zachary *Condor Products, Cortland, IL, (815) 754-7418, T. Chamoun, J. Chamoun (See our ad on page 42) Copart Auto Auctions, Fairfield, CA, (214) 551-1022 Cornerstone Wrecker Sales, Jonesboro, AR, (877) 974-9300, R. or D. Wentworth

TOWMAN.COM • June 2012 • 49

American Towman Directory *Covercraft Industries, Pauls Valley, OK, (405) 238-9651, J. Jegelewicz Crawford Truck Sales, Lancaster, MA, (888) JerrDan, J. LaMarche Crouch’s Wrecker, Kingston Springs, TN, (800) 628-5212, B. Crouch (See our ad on page 39) Orlando, FL, (407) 438-4160, S. Wilson Cummins Inc., Columbus, IN, (800) DIESELS Cummins Power Systems, LLC., Bristol, PA, (215) 785-6005, E. Riley Curry Supply Company, Curryville, PA, (814) 793-2829, J. Ritchey *Custer Products, N. Canton, OH, (800) 490-3158, A. Hershberger, B. Custer (See our ad on page 16) *CW Mill Equipment, Sabetha, KS, (785) 284-3454, T. Wenger *Chrysler Group Fleet, Auburn Hills, MI, (800) 999-Fleet, D. Berecz

D Dale Adams Enterprises, Kent, OH, (330) 677-4030, N. Adams *Dakota Mfg./Trail-Eze, Mitchell, SD, (800) 232-5682, J. Hruby, B. Goergen *Danco Products, Greencastle, PA, (800) 453-2626, H. Newlin, R. Reynolds Daniel’s Wrecker Sales, Nesconset, NY, (631) 361-3542, D. McGauley Danzi Bros., Inc., Selbyville, DE, (302) 436-2000, R. Danzi *Datow Software, Long Beach, CA, (562) 377-5814 Delmarva Towing Equip., Beltsville, MD, (301) 595-4500 *DewEze Mfg. Co., Harper, KS, (800) 835-1042, D. Roberts (See our ad on page 42) DG Towing Equip & Sales, New York, NY, (212) 567-0255, Mike *Dicke Safety Products, Downers Grove, IL, (630) 969-0050, W. Sebasty, P. Wander Dirt Cheap Wrecker, St. Charles, MO, (636) 255-3001, R. Malpocker, J. Hummel Discrete Wireless, Inc., Atlanta, GA, (678) 338-5957, D. Goss *Diversified Products Mfg., Jacksonville, FL, (800) 874-4172, B. Liner Dixie Inds., Div., Chattanooga, TN, (800) 933-4943, D. Johnston, Anne *Dodge Truck, Auburn Hills, MI, (248) 576-1731, M. Seguin Dom’s Protective Film, Mountainside, NJ, (908) 313-8630, D. Sforza *DP Winch, Jenks, OK, (918) 298-8300, J. Robinson Dri-Dek Corporation, South Naples, FL, (800) 348-2398, L. Holloway *Dual-Tech, Inc., Bean Station, TN, (865) 767-3456, J. Roberts, A. Dotson (See our ad on page 87) *Dynamic Towing Equip & Mfg., Norfolk, VA, (800) 831-9299, A. Gentile (See our ad on page 33)

E.M. Blue’s Son’s, Inc., Houston, TX, (713) 926-6007 *Eagle, Ooltewah, TN, (800) 292-0330, R. Olson Eakins Equip. Co., Philadelphia, PA, (800) 869-2857, D. Eakins East Coast Truck & Trailer Sales, Portsmouth, VA, (800) 849-2178, B. Berger *East Penn Carrier & Wrecker Sales, Bethlehem, PA, (610) 694-9234, J. Orarly *Ecco, Boise, ID, (800) 635-5900, B. Calkins Edinburg Truck Sales, Edinburg, VA, (540) 984-9418, M. Burgwald Employee Leasing Marketplace, Inc., Boca Raton, FL, (866) 392-5501, M. Speizman Energy Safe Tech. (PowerSafe Jump Start Systm), Great Neck, NY, (516) 570-1100, M. Baxter Equipment Sales & Service, Bloomfield, NJ, (973) 743-7516, D. DePalma, Jr. (See our ad on pages 55) *Excel Sportswear, Trafford, PA (800) 697-8882, S. McCarroll, M. Zanolli *Eye3Mobile, Madison, OH, (513) 770-0550, L. Olson

F Fabick Power Systems, Fenton, MO, (636) 349-5500, J. Huley Fallsway Equipment Co., Akron, OH, (800) 458-7941, J. S. Rainey *Federal Signal, University Park, IL, (708) 534-3400, D. Schickel Ferguson Corp., Baltimore, MD, (410) 467-8980, B. Ferguson Finex Group, San Jose, CA, (877) 443-4639, P. Price *Firestone Ind. Products Co., Carmel, IN, (317) 818-8600, P. Gibson, K. Brown Five Corners GMC Truck, Cedarburg, WI, (800) 229-3483 Flag City Truck & Equipment, Findlay, OH, (800) 472-9597, A. Bryant, D. Campling FleetDown.Net, Anniston, AL, (256) 241-9280. J. Goggans FleetNet America, Cherryville, NC, (800) 438-8961 x532, J. Williams Fleet Sales West, Sherwood, OR, (800) 724-8766, B. Brandt, J. Walsh *FlowStop, Denver, NC, (877) 356-9767, P. Beaty *Ford Commercial Truck, Dearborn, MI, (800) 301-7430, T. Kaufman (See our ad on pages 2, 3) Four State Trucks, Joplin, MO, (417) 624-2900, B. Martin Franks Truck Center Inc., Lyndhurst, NJ, (201) 939-7708, Chris, Charlie *Freightliner Trucks, Fort Mill, SC, (803) 578-3263, Michael Bergin (See our ad on page 4) Future Wrecker Sales, Amsterdam, NY, (518) 842-2988, F. Yarasezski

50 • June 2012 • TOWMAN.COM

G G & K Services, Minnetonka, MN, (800) GK-CARES *Gaither Tool Co., Jacksonville, IL, (217) 245-0545, L. Renaker GAP Recovery Sales & Svc., Windber, PA, (814) 467-4596, Jim, Jr., Jeff *Garwood/Feller, Inc., St. Mary’s, GA, (912) 882-4151, S. Feller, B. Green GE Capital Fleet Services, Eden Prairie, MN, (800) 933-8473, P. Dvorak, J. Devoe GEICO, Macon, GA, (800) 841-9160 x2036, x1860, J. Little, K.Martin (See our ad on page 103) *General Motors Corp., Detroit, MI, (800) 353-3867 *GoLight Inc., Culberston, NE, (800) 557-0098, J. Shaddock *Goodall Mfg. LLC, Eden Prairie, MN, (952) 941-6666, S. Anderson, J. Stear *Goodyear Tire & Rubber Company, Akron, OH, (330) 796-2121 Goodyear Wrecker Sales, Enterprise, AL, (334) 347-3297, K. Goodyear Got Tow Truck Parts.com, Phoenix, AZ, (602) 431-2227, Dave Payne GPS on Sale, Apache, AZ, (480) 982-1161, Allen Gray’s Vehicle Clinic, Bellefonte, PA, (800) 355-7102, S. Gray *Grote Industries, Madison, IN, (812) 273-1296, R. Ashley Gulf Atlantic Supply, Columbiana, AL, (205) 669-2393, G. Davis (See our ad on page 42) Gwinnett Place Wrecker & Carrier Div., Duluth, GA, (770) 476-2090, J. White (See our ad on page 31)

H&H Sales Company Inc., Huntertown, IN, (260) 637-3177, J. Hawkins *Hadley Towing Equipment, Whittier, CA, (888) 659-8899, T. Nevarez Hale Trailer Brake & Wheel, Vorhees, NJ, (800) 232-6535, B. Fryer Hamman Engineering, Newbern, TN, (731) 627-2231, K. Hamman Health Insurance Spec., Richardson, TX, (214) 348-8016, Bernie, Pam Helping Hand Access. Inc., Homestead, FL, (305) 257-1759, D. Enders Hella, Inc., Peachtree City, GA, (770) 601-7500, P. Crans Hendrickson Aux. Axle Syst., Hebron, OH, (740) 929-5600, M. Keeler Hendrickson Trailer Susp., Canton, OH, (330) 456-7288, G. Ciapetta Hendrickson Truck Susp., Woodridge, IL, (630) 910-2800, D. Sanford Hews Co., Inc., Bow, NH, (603) 226-3252, G. Peightell, A. Young *Hide-A-Lift, Inc., Hull, IA, (712) 439-2236, L. Bomgaars *Hino Trucks (USA), Bloomfield Hills, MI, (248) 648-6400, C. Bamberg (See our ad on page 48) Hino of Central Texas, Bryan, TX, (979) 778-0700, A. Wethington, G. McMahon Hooks Towing & Equipment, Wynne, AR, (870) 238-4148, B. Hogland Holly’s Message Service, East Hartford, CT, (888) 809-6182, K. Freeman *Holmes, Ooltewah, TN, (800) 292-0330, R. Olson House of Wreckers, San Carlos, CA, (800) 594-0005, Galvin *Hy-Tech Recovery Eq., Inc., Ft. Worth, TX, (800) 969-8246, T. Fox

I Idaho Wrecker Sales, Mountain Home, ID, (208) 587-2888, C. Ceccarelli iiX Employment Screening Services, Bryan, TX, (800) 683-8553, S. Haggerty iFleet GPS, North Hollywood, CA, (888) 767-8471, E. Kasman (See our ad on page 34) Ind. Garage & Towing Contractors, (IGTC) Buffalo, NY, (888) 222-1678, S. Mulvey Indiana Truck Sales & Services, Inc., Indianapolis, IN, (317) 787-0200, B. Aeschliman InSight USA, California, MD, (301) 866-1990 x201, B. Bedapd Insta-Chain Inc., Springville, UT, (801) 489-9000, S. Urie, J. Atkinson, Jr. Insurance Auto Auctions, Westchester, IL, (262) 325-1701, L. Erickson (See our ad on page 100) Integrated Vehicle Leasing, Inc., Melville, NY, (800) 551-4854, M. Ball (See our ad on page 20) Intek Truck & Equip. Leasing, Roseland, NJ, (973) 403-7788, G. Sachewicz, (See our ad on page 16) *International Marketing, Inc., Chambersburg, PA, (717) 264-5819, P. Zenger *International Truck & Engine Corp., Warrenville, IL, (800) 448-7825, J. Averhart *International Wreckers, Inc., Indianapolis, IN, (800) 827-3755, J. Sweezy, Jr. *Isuzu Commercial Truck of America, Cerritos, CA, (866) 441-9638, B. Beck *I TOW IN, Inc., Bellevue, KY, (800) 979-8697, R. Poynter (See our ad on page 88)

Jacobs Vehicle Systems, Bloomfield, CT, (860) 769-7887, B. Mauriello, B. Stanley *Jerr-Dan Corporation, Hagerstown, MD, (800) 926-9666, T. O’Dowd (See our ad on page 104)

American Towman Directory *Jiffy Jump, Eastport, NY, (800) 325-5855, B. Guditus (See our ad on page 44) John Wendt, Goreham, ME, (800) 635-4379, J. Wendt Junk My Car LLC, Seymour, CT, (877) 586-5692, R. Bari

K *Kalyn Siebert, Gatesville, TX, (254) 865-7235, W. Chandler, L. McDonald KBK Insurance Group, Hanrahan, LA, (800) 229-5927, K. Murray *Kenworth Truck Co., Kirkland, WA, (425) 828-5000, R. Peart Keris Industries, Bethpage, NY, (516) 931-3535 Key Equipment Finance, Superior, CO, (952) 465-3952, A. Carter *Kilar Manufacturing, Hubbard, OH, (330) 534-8961, T. Tracey, B. Kilar *Kuntzleman Electronics, Pottstown, PA, (610) 326-9068, D. Kuntzleman, D. Henry

L L & T Services, Rockford, IL, (815) 397-6260, T. Seagren Ladder Works, Lombard, IL, (800) 572-5462, L. Chalfin *Lanair Waste Oil Heaters, Janesville, WI, (800) 753-1601, Sales Dept. *Landoll Corp., Marysville, KS, (800) 428-5655, J. Ladner, D. Landoll (See our ad on page 30) Larson Group, Sturbridge, MA, (508) 347-5961, R. Larson, K. Murry Len’s Supply, Brandon FL, (813) 684-3473, L. Guggenheim Leveloader Inc., Satellite Beach, FL, (321) 759-4249, D. Levitt *Lift and Tow, Newburg, PA, (866) 494-6500, C. Roth (See our ad on page 47) LLR Group, College Point, NY, (917) 940-2050, L. Lorusso Lockmasters, Nicholasville, KY, (800) 654-0637, J. Cooper, S. Young *Lodar/Skidmore, Henrietta, TX, (888) 685-6327, J. Pierce (See our ad on page 47) Lube-A-Boom, Indianapolis, IN, (317) 501-1104, Harley Wilson *Lujan USA, Camillus, NY, (315) 468-4140 *Lynch Chicago, Bridgeview, IL, (800) 344-2397, R. Precin (See our ad on page 69) Lynch Tow. & Recovery Equip., Waterford, WI, (262) 514-4000, M. Lynch

M *M & S Signs, Orlando, FL, (800) 749-8114, S. Boatwright Mack of Joliet, Channahon, IL, (815) 521-1900, Greg Herdzina *Magna Tech, Inc., Chanute, KS, (620) 431-3490, D. Orr, K. Wright Magnolia Wrecker Sales, Brandon, MS, (601) 825-6400, D. Hegwood MarkingPenDepot, Maurrieta, CA, (888) 396-3848, L. Bly Matheny Motor Truck Co., Woodbridge, VA, (866) 499-9216, ext. 2, D. Hargrove (See our ad on page 15) Mineral Wells, WV, (800) 284-4418, ext. 540, M. Rauh *Matjack/Int’l Wreckers, Indianapolis, IN (800) 827-3755, J. Sweezy, S. Sweezy (See our ad on page 85) Matthews Garage, Cartersville, GA, (770) 382-0900, J. Matthews, R. Matthews Mayflower Publishing, Cranston, RI, (401) 275-0254, Paul DiModica *Max Loader, Freeland, WA, (877) 629-8688, T. Tayler *Mentor Engineering, Alberta, Canada, (403) 777-3760, B. Freer Merchant Payment Services, Dayton, OH, (800) 454-3158 x303, T. Griffith Metro Lifts and Equipment, Mobile, AL, (888) 661-5454, W. Lowe Meyer Truck Center, Inc., Olathe, KS, (913) 764-2000, R. Meyer, K. Jenkl *Mico, Inc., Mankato, MN, (507) 625-6426, T. Anderson, S. Rosin *Microtronics Inc., Iola, KS, (913) 768-9960, S. Cunningham, B. Anderson Mile Marker, Pompano Beach, FL, (954) 782-0604, K. Ellis Miller Financial Services, Chattanooga, TN, (800) 587-3765, C. Clark, S. Jones *Miller Industries, Ooltewah, TN, (800) 292-0330, R. Olson (See our ad on page 85) Minnesota Professional Towing Assoc., Little Canada, MN, (651) 487-1983, L. Klatt *Minute Man Mfg., LLC, Jenison, MI, (877) 593-6959, Quinn or Al Mission Valley Truck Center, San Jose, CA, (408) 933-2395, D. Bennett Mitchell & Associates, Antioch, TN, (615) 360-2128, G. Mitchell *Miti Manufacturing, Grand Junction, CO, (970) 243-9500, B. Fulcher *Mitsubishi Fuso, Logan Township, NJ, (877) 829-3876, J. Devlin *Mobile Control Systems, Covington, GA, (678) 625-9161, B. Kompar Mobile Relay Associates, Paramount, CA, (323) 636-5202, J. Peters *Mohawk Lifts, Amersterdam, NY, (800) 833-2006, T. Malone, W. Barclay Montgomery Sales, Montgomery City, MO, (573) 564-2489, D. Reagan

Motorcycle Towing Services, Denver, IA, (319) 984-6124, J. Wagner MPH Industries, Owensboro, KY, (270) 685-6302, R. Noblitt *Muncie Power Products, Muncie, IN, (800) 367-7867 (See our ad on page 17)

NAPA-AAA, Heathrow, FL, (800) LET NAPA National Automobile Club, Foster City, CA (650) 294-7015, G. Rivas (See our ad on page 89) Nat’l Motor Club (Coach Net), Lake Havasu, AZ, (800) 285-4977, R. Fone Nation Safe Drivers, Boca Raton, FL, (888) 362-7805, P. Nahoum, J. Moore (See our ad on page 72) National Towing & Recovery Assoc., Granby, MA, (413) 467-2006, B. Johnson National Traffic Signs, Inc., Clearwater, FL, (727) 446-7983, K. Malia, M. Gentile New England Truckmaster, North Haven, CT, (800) 481-0501, C. Lambiase (See our ad on page 65) *Next Generation Tool Co., Middleburg, FL, (800) 874-5625, J. or D. Bolton (See our ad on page 34) Nextel Communications, Bethesda, MD, (800) NEXTEL9, M. Sauter, K. Fay *Nissan Diesel America, Irving, TX, (972) 756-5548, D. Trussell, L. Bryant Nixon Uniform Services, Beltsville, MD, (888) 649-6697, A. Keeney, G. Romans Noble’s Inc., Columbus, OH, (614) 235-7377 Norki Energy Systems, Poughkeepsie, NY, (845) 471-4637, Beth, Alan North American Bancard, New York, NY, (866) 481-4604, B. Roth (See our ad on page 19) North East Enterprises, North East, MD, (410) 287-5277, P. Ikner Northeast Towing Equipment, Hooksett, NH, (603) 647-9100, D. Guilli *NRC Industries Inc., Abbotsford, QE, Canada, (450) 379-5796, Stephen, Bruce Null’s Sales & Service, Cochranville, PA, (610) 235-6657, Dan or Jared Nussbaum Wreckers & Rollbacks, Columbia, PA, (717) 684-0189, B. Nussbaum Nussbaum’s Sales Corp., Hasbrouck Heights, NJ, (800) 922-1122, J. Nussbaum

0 *Oasis, Laguna Hills, CA, (949) 768-4311, J. Williams O’Hare Truck Service, Northlake, IL, (847) 455-7750, P. Gratzianna Old Coach Wrecker Sales, Stratford, CT, (800) 481-0501, J. Slimak, G. Koripsky *Olson & Company, Suffern, NY, (845) 357-0829, W. Olson OMG National, Plantation, FL, (800) 789-4619, A. Jorrin (See our ad on page 81) *One Form, Miami, FL, (800) 272-2712, B. Manning OnScene Solutions, Brunswick, OH, (519) 679-0045, sales *Onspot of North America Inc., Stratford, CT, (203) 377-0777, P. Freyer Orix Credit Alliance, Inc., Atlanta, GA, (770) 997-1964, M. Leonard *OTC/SPX, Owatonna, MN, (800) 533-6127, B. Remker

P Pacbrake Co., Surrey, BC, Canada, (800) 663-0096, B. Sebring Palfinger North America, Niagara Falls, ON, Canada, (800) 567-1554 *Paratech, Inc., Frankfort, IL, (800) 435-9358, Peter Pardo’s, Richmond, IN, (765) 966-2669, Paul, Donna Parish Truck Sales, St. Rose, LA, (800) 749-6021, BJ Labares, B. Bennett PDQ Performance Warehouse, Sanford, FL, (407) 321-5644, A. Nikolic *Penny Pockets, Swansea, MA, (508) 679-5536, J. Prenda Permco Hydraulics, Streetsboro, OH, (330) 626-2801, B. Beck *Peterbilt, Denton, TX, (817) 591-4000, S. Terry *Peterson Mfg. Co., Grandview, MO, (816) 765-2000, M. Assenmacher, W. Binder *Phoenix USA, Inc, Cookeville, TN, (931) 526-6128, M. Scantland (See our ad on page 34) *Photo Card Specialists, Eau Claire, WI, (715) 839-9102, L. Biddle, Dan *Pierce Sales, Henrietta, TX, (940) 538-5643, J. Pierce (See our ad on page 81) Pillow Protection Corp., Edmonton, Alberta, Canada, (780) 908-6560, A. Mayhew Powerhouse Industries, Inc., Eastport, NY, (631) 325-5555, B. Guditus *PowerUp Products, Sparks, NV, (800) 769-3749, G. Wilson *PPG Industries, Strongsville, OH, (440) 572-2800, D. Chapman *Preco, Inc., Boise, ID, (208) 323-1010, B. Stella *Premier Global Sales, Russellton, PA, (800) 394-9276, J. Fisher Prime Industries, Virginia Beach, VA, (800) 446-1144, J. Crawford, P. Pike *PRO-LOK®, Orange, CA, (714) 633-0681, J. Weinraub Professional Dispatch Group, Burlington, VT, (800) 418-2897, J. Giroux

TOWMAN.COM • June 2012 • 51

Ready Ready to to expand expand your your business? business? Need Need more more capability capability in in your your recoveries? recoveries? ® ® CENTURY CENTURY has has the the power power you you need need with with the the industry’s industry’s number number ONE ONE selling 60- 75-ton and 75-ton capacities. selling line line of of rotators rotators in in 30-, 40-, 40-, 60- and capacities. ® ® But But CENTURY CENTURY knows knows you you need need more more versatility versatility in in your your rotator rotator beyond beyond tough tough recoveries, recoveries, so so we we design design and and build build our our rotators rotators using using components components fabricated fabricated with with high-tensile high-tensile steel steel for for maximum maximum strength strength without without excess excess weight weight that that decreases decreases your your towing towing capabilities. capabilities. Our Our lightweight lightweight aluminum aluminum body body design design provides provides ample ample storage storage for for both both your your towing towing and and recovery recovery equipment. equipment.

The Century 1130 (30-ton) rotator provides the versatility of a rotator for recovery applications with a weight-conscience design for increased towing payload.

The Century 1140 (40-ton) rotator fits most applications, with options such as a 2- or 3-stage recovery boom, dual 35,000-lb. 2-speed winches, LDU underlift and a combination of auxiliary winch and outrigger systems.

The Century 1060S (60-ton) provides 360-degree continuous boom rotation, a 3-stage recovery boom, optional turretmounted and deck-mounted winches, your choice of outrigger package, and the proven SDU-4 underlift.

8503 Hilltop Drive • Ooltewah, Tennessee 37363

www.millerind.com • 800-292-0330 Call your local Miller Industries distributor for more information.

Number 143 on Reader Card

To tackle your most difficult recovery jobs for heavy loads, rely on the brute strength of the Century 1075S (75-ton), equipped with a 3-stage recovery boom and available with up to 6 winches for a combined winching capacity of 234,000 lbs.

American Towman Directory Professional Dispatch Service, Sherwood, OR, (503) 849-9385, D. Emmons Professional Wrecker Oper. of Fl., Orlando, FL, (407) 296-3316, M. Seamon, S. Higgins Progressive Comm. Insurance, Highland Hgts., OH, (888) 398-3289, L. Scibona *Proton Towing Equipment, Henderson, NV, (888) 805-8158, J. Howell *Pro-Vision Video Systems, Grand Rapids, MI, (616) 583-1520, Steve & Liz Peacock *Public Safety Equip. (Code 3), St. Louis, MO, (314) 426-2700, K. Kyriakos Purpose Wrecker Sales, Wentzville, MO, (636) 639-9700, K. Malpocker (See our ad on page 73) Public Vehicle Safety Equipment, Owensboro, KY, (270) 685-6302, R. Noblitt

Q Quality Auto Accessories, Westford, MA, (800) 343-8329, J. Philbault Quest Roadside Services, St. Johns, MI, (888) 295-2584, D. Rotary (See our ad on page 44) QuiKleen, Concord, NC, (800) 650-2067, B. Burgess Quick Towing Equipment, Lindenhurst, NY, (516) 225-2502, Barry, Donna

R RC Industries, Elkhart, IN, (574) 295-6641 x103, R. Sponseller RV Cams, Baton Rouge, LA, (225) 261-7812, T. Lazaroe, D. Richard *Race Ramps, Escanaba, MI, (906) 786-0585, B. Johnson (See our ad on page 38) Ram Trucks, Auburn, MI (248) 576-1731, M. Seguin *Ramsey Winch, Tulsa, OK, (918) 438-2760, Sales (See our ad on page 65) *Ranger SST, Cleveland, OH, (440) 498-1495, J. Shellhaas (See our ad on page 45) *RealWheels Corp., Gurnee, IL, (847) 662-7722, B. Cannon Recovery Billing Unlimited, East Freetown, MA, (508) 763-5474, E. Fouquette *Remote Braking Systems Inc., Pennington, NJ, (609) 737-2958, J. Wittkop Road America Motor Club, Miami, FL, (888) 293-6672, B. Verhulst (See our ad on page 37) *Robert Young’s Wrecker Sales, Roanoke, VA, (800) 246-4785, R. Young Rochester Truck Inc., Rochester, NH, (603) 335-2084, A. Kirk, D. Gagnon ROI Protective Tape, Northampton, PA, (610) 564-7135, Tom *Rom Corporation, Belton, MO, (800) 827-3692, L. Karase *Rontan Signals, Miami, FL, (305) 599-2974, J. Koster (See our ad on page 46) *Rose Ledge Co., Erving, MA, (413) 423-3563, T. Tierney Ross Kinman Programs, Indianapolis, IN, (800) 444-8891, R. Kinman Royal Truck Body, Paramount, CA, (800) 834-7692, S. Wagner RPM Equipment Co., Houston, TX, (281) 590-1494, B. Marshall, W. Cornelius Rush Towing Systems, Converse, TX, (877) 661-4511, G. Wilkinson (See our ad on page 90) Russ Automotive, Fulton, MO, (573) 592-0208, Russ *Rydin Decal, Streamwood, IL, (800) 448-1991, R. Six

s Sabil & Son, White River Jct., VT, (802) 295-4325, L. Fortier *Safe Reflections, Inc., St. Paul, MN, (800) 773-8199, Joanne, Rex *Safety Vision, Houston, TX, (800) 880-8855, M. Foteh *Sagness Tow Truck Builder, Markham, ON, Canada (905) 856-1200, C. Artale Salvage Direct, Inc., Titusville, PA, (814) 827-0300 x5710, P. Kerr *Savatech Corp., Port Orange, FL, (888) 436-9778, W. Martineau (See our ad on page 20) Schwartz Hino Truck Center, Shrewsbury, NJ, (732) 530-4100, Cid or Jon Security Recovery, Inc., Baltimore, MD, (410) 574-4840, L. Raines *Service Station Computer Systems (SSCS), Inc. Salinas, CA, (800) 972-7727, A. Stoeberl Services & Materials, Fenton, MO, (800) 428-8185, Customer Service *Signal Vehicle Products, E. Syracuse, NY, (315) 656-5222, P. Cunningham Sirens & Emer. Beacons Co., Fairchance, PA, (724) 564-2131, P. Franczyk Sky Guard LLC, Flowood, MA, (866) 99-SKYGUARD *Slide Lock Tool Co., Louisville, TN, (800) 336-8812, Bonnie Smith Services, Orangeburg, SC, (800) 525-1894 *Sound Off, Inc., Hudsonville, MI, (800) 338-7337, T. Palumbo South West Tow Operators, Richardson, TX, (214) 348-8016, Bernie or Pam Sovereign/Santander, Melville, NY, (631) 531-0600, M. Paez (See our ad on page 39) Specialty Vehicle Equip. Funding Group, Melville, NY, (631) 753-6611, P. Ferrara (See our ad on page 7)

54 • June 2012 • TOWMAN.COM

*Speedcrane, Wyckoff, NJ, (800) 923-9772, D. Jacobs Springfield Mack Inc.,West Springfield, WA, (413) 733-1136, Alan Shechtman Standish Associates, Wethersfield, CT, (860) 263-0012, L. Standish *Star Warning Systems, Honoeye Falls, NY, (583) 226-9500, S. Andrew *Steck Manufacturing, Dayton, OH, (937) 222-0062, Charlie (See our ad on page 100) *Sterling Truck Corp., Redford Twp., MI, (313) 592-4200, T. Pfeiffer, A. Demitruk *Stertl-Koni/Omer USA, Baltimore, MD, (410) 643-9001, M. Wilt, L. Bowers Stormin’s, Inc., Ozark, AL, (334) 774-7138, Victoria, Norman Summit Truck Equipment, Commerce City, CO,, 866-739-5537, sales *Superior Signals Inc., Olathe, KS, (913) 780-1440, M. Polanis, K. Sprenger *Superwinch, Putnam, CT, (860) 928-7787 x3126, D. Vanvoorhis

*Talbert Manufacturing, Inc., Rensselaer, IN, (219) 866-7141, G. Smith TCF Equipment Finance, Minnetonka, MN, (800) 442-7811, Craig *Tech International, Johnstown, OH, (740) 967-9015, J. Thoromon, D. Priest *TechTrade LLC, New York, NY, (212) 481-2515, E. Bart *Teletrac, Garden Grove, CA, (800) 500-6009 Terrco Wrecker Sales, Inc., Philadelphia, PA, (215) 288-0373, G. Levy *The Crosby Group, Inc., Tulsa, OK, (918) 834-4611, M. Wheeler, E. Richter The Insurance Professionals, Scottsdale, AZ, (480) 991-3600, M. Chernek The Penray Companies, Elk Grove Vlge., IL, (800) 322-2143, R. Fowler *The Power Co., Santa Rosa, CA, (707) 526-7400, D. Fulkerson *Tiger Tool International, Inc., Sumas, WA, (800) 661-4661, Betty, Andrew Tim Halpin Equipment Corp., Miami, FL, (800) 842-5746, Tim, J. Carlos *Timbren Industries, Inc., Whitby, ON, Canada, (800) 263-3113, E. Sanders Timo International, San Antonio, TX, (210) 224-8930, Timo Hernandez, III Tire Hotline (Dacotah-Walsh Tire), Chanhassen, MN, (800) 783-8473, Mr. Walsh Tom Luciano (Trainer), Gansevoort, NY, (518) 584-1444, T. Luciano *Tomar Electronics, Inc., Gilbert, AZ, (480) 497-4400, Sales Dept. *TomTom Works, Concord, MA, (866) 459-3499, L. Vincent (See our ad on page 80) Tow Dawg Software, Newhall, CA (888) 486-9329, C. Drake Tow Designs, Ontario, NY, (585) 732-4487, J. Wilkinson Tow Expo International - Houston, TX, (800) 832-3869, T. Anderson Towing.com, Cincinnati, OH, (877) 444-6339, A. Walsh, C. Godbey (See our ad on page 86, 87) TowLot.com, Overland, KS, (913) 262-3300, Kevin or Joe (See our ad on page 95, 97) TOWING GURU, Tujunga, CA, (888) 558-0006, R. Mirzaians, N. Pope TowManager, Lindenwold, NJ, (800) 379-1865, W. Hindman *TowMate, Rogers, AR, (800) 680-4455, C. Anderson (See our ad on page 43) TowPartners, Keller, TX, (877) 401-2345, J. Godwin, A. Smith TowPartsNow, Portland, OR, (866) 869-9680, G. Coe, N. Kemper *Tow Program, Naperville, IL, (888) 834-1123, Dennis Wencel Towstor, Inc., Lake Mary, FL, (800) 736-2884, C. Caplan *TowWithRope.com, Ontario, Canada, (613) 674-2728, N. Snow TowXchange, Chattanooga, TN, (866) 800-8677, N. Barker, J. Pesnell Tow Truck Country, Dubuque, IA, (563) 542-9149, D. Trower Tow Truck Locator.com, N. Las Vegas, Nevada, (702) 205-2411, K. Roberts *Tracker Mgmt. Systems, Cleveland, OH, (440) 843-9273, Jim or Denise Trackum, Inc. (TowSoft), Moore, OK, (405) 799-4863, J. Collins, D. Collins *Trail-Eze Trailers, Mitchell, SD, (800) 232-5682, J. Hruby, D. Huber *Trail King Industries, Mitchell, SD, (800) 843-3324, R. Farris Transfer Flow, Inc., Chico, CA, (530) 893-5209, W. Johnsan, B. Winter Transit Pros, Lee’s Summit, MO, (816) 220-7100, Mellisa Tonelli Transportation Info. Systems (TIS), N. Hollywood, CA, (888) 767-8471, E. Kasman (See our ad on page 35) *Transportation Safety Div., Indianapolis, IN, (317) 263-9160, R. Alden Travis Barlow Company, Pooler, GA, (912) 748-6046, K. Nease Traxxis GPS Solutions, Miami, FL, (888) 447-7059, A. Bejerano TreadWright, Edgemont, SD, (877) 439-0759, J. Hawkins Tri-State Towing Equipment, Westbury, NY, (516) 338-9333, T. DeCillis *Triple K Ind., Canton, SD, (800) 624-2892, Roger Kooima *Tru-Hitch, Torrington, CT, (800) 450-8659, M. Marola Trucker’s Guide, Boucherville, QC, Canada (450) 449-1122, J. Raymond Truck-Lite Co., Inc., Falconer, NY, (800) 562-5012, B. Ives *Tulsa Winch, Inc., Jenks, OK, (918) 298-8300, j. Robinson *Turtle Plastics, Lorain, OH, (440) 282-8008, M. Norton

American Towman Directory *Tuthill Drive Systems, Brookston, IN, (800) 348-2474, D. Foster

U UIS Brokers East Ltd., Elmsford, NY, (888) 258-2571, Lorie, Bob *UD Trucks, Irving, TX, (972) 756-5500, D. Trussell, D. Witherall UD Trucks of Central Jersey, Hillside, NJ, (732) 863-9400, R. Distefano *Unity Manufacturing Co., Chicago, IL, (312) 943-5200, B. Gross *Universal Developers, Chambersburg, PA, (888) 654-4037, J. Shields Universal Underwriters Ins., Overland Pk., KS, (800) 821-7803, A. Gregory *USA Flap, Aurora, IN, (888) 872-3527, J. Coyle, M. Gardner USAC/MD, Carrollton, TX, (888) 300-8722, J. Hurst (See our ad on page 43) *USFleetTracking, Edmund, OK, (405) 749-1105, R. Banks USRider Equestrian Motor Plan, Lexington, KY, (859) 543-8585, M. Cole

V V & H, Inc. Trucks, Marshfield, WI, (800) 826-2308, M. Lamber Vanity Brands, Hollywood, FL, (800) 363-3600, G. Zweben, G. Schwartz *VanTech/SafetyLine, Inc., Priest River, ID, (800) 872-3359, J. Caviglia Vie Vu, Seattle, WA, (406) 880-8293, C. Kneib Virgo Fleet Supplies, Inc., Brooklyn, NY, (800) 270-6003, D. Caprio, M. Caprio Visually Speaking, Buena Park, CA, (714) 521-4400 VitAlife, Suffern, NY, (845) 357-0829, W. Olson *Voltair, Inc., Henderson, NE, (402) 723-4985, J. Goertzen, D. Goertzen *Volvo Heavy Truck, Greensboro, NC, (910) 393-2960 *Vulcan Equipment Co., Ooltewah, TN, (800) 489-2401, B. Cooke, K. Brown (See our ad on page 23)

Walsh Freightliner and Western Star, Fort Myers, FL, (800) 334-2002, Sales *Warn Industries, Clackamas, OR, (800) 543-9276, A. Lilienthal (See our ad on page 68)

*Weld Built, Wyandanch, NY, (631) 643-9700, H. Brown, D. French Weller Reman, Grand Rapids, MI, (616) 724-2000, L. Ryan West America Products, Inc., Pacheco, CA, (510) 674-5801, B. Gonzales West Coast Towing Equip., Sacramento, CA, (916) 731-8233, C. Sanchez West End Service Inc., Ellicott City, MD, (410) 465-4455, J. Klein, Jr., M. Klein *Western Sling and Supply, Sedalia, CO, (800) 748-2651, B. Truitt *Western Star Trucks, Portland, OR, (503) 745-9055, D. Wood Western States Tow Show, West Sacramento, CA, (760) 325-5840, K. Worl (See our ad on page 45) *Whelen Engineering Co., Chester, CT, (860) 526-9504, J. Golden, K. Walker (See our ad on page 25) Wilkes Barre Truck Center, Wilkes Barre, PA, (717) 823-0144 Will-Burt Company, Orrville, OH, (330) 682-7015, K. Beltz Willamette Financial, Portland, OR, (503) 639-6171, T. Spelman Winn Street Sales, Burlington, MA, (617) 273-1180, J. Casali, E. Igo *Wired Rite Systems, Santa Rosa, CA, (707) 545-7474, C. Lamb *Wireless Matrix, Herndon, VA, (888) 843-8554, M. Freeman Worldwide Equipment Sales, LLC, Rockdale, IL, (815) 725-4400, P. Winer (See our ad on page 100) Wrecker Supply, Augusta, GA, (800) 843-7142, Ray *Wrecker Wear.com, Palm City, FL, (877) 599-7257, Warren *WrekMaster, Niagara Falls, NY, (800) 267-2266, K. Cruse, J. Cruse

*XL Specialized Trailers, Manchester, LA, (563) 927-4900, M. Wall

Z *Zacklift, Inc., Cle Elum, WA (509) 674-4426, K. Bardroff *Zendex Tool Corporation, Danbury, CT (203) 778-0400, Al, Katie (See our ad on page 16) *ZF Industries, Vernon Hills, IL, (847) 478-6868, B. Heuring Zip’s Truck Equipment, Inc., New Hampton, IA, (800) 222-6047, A. Bauer

Number 150 on Reader Card

TOWMAN.COM • June 2012 • 55

Number 126 on Reader Card

American Towman Directory By Category ACCIDENT CLEAN UP/ HAZ MAT. AW Direct; Madison, WI *B/A Products; Columbia, MD *Burgess Ent. LLC.; Concord, NC

CLEAN PLANET ENTERPRISES, INC. 6845 Speedway Blvd. Las Vegas, NV 89115

(702) 778-9450 Spill expert professional grade absorbant is the very best money can buy. It absorbs 6:1 over clay products. It is environmentallyfriendly and will not leach. www.cleanplanetenterprises.com FlowStop; Denver, NC

ADVERTISING MARKETING 1-800 IM STUCK; Woodbury, NY FleetDown.Net; Anniston, AL

OMG NATIONAL 1801 N. Pine Island Road Plantation, FL 33322

(800) 789-4619 X161 Image is everything! Pofessional web design, mobile websites and corporate video from the producers of American Towman TV. www.omgnational.com

PHOTO CARD SPECIALISTS 2425 Seymour Road Eau Claire, WI 54703

(715) 839-9102 Manufacturer of photographic promotional products. Business cards, post cards, brochures, wall calendars, clocks, mouse pads, etc. See our website for our most current information. www.photocardspec.com Standish Associates; Wethersfield, CT *Tow Program; Naperville, IL Tow Truck Locator.com; N. Las Vegas, NV

TOWING.COM 12 West Benson Street Cincinnati, OH 45215

(877) 444-6339 Advertise on over 30 websites for one low monthly or annual fee. Our sites including Towing.com, Roadside Service.com and Wrecker.net generate over 100,000 searches for towing services every month. www.towing.com Towing Guru; Tujunga, CA Trucker’s Guide; Boucherville, QC, Canada Visually Speaking; Buena Park, CA

AIR CUSHIONS Accent Equipment; Phoenix, AZ Atlanta Wrecker Sales; Smyrna, GA

Auto Salvage & Parts; Hagerstown, MD Automotive Equip. Co.; N. Ridgeville, OH AW Direct; Madison, WI Bob Fish Truck Equipment; W. Bend, WI *East Penn Carrier & Wrkr. Sls; Bethlehem, PA Equipment Sales & Svc.; Bloomfield, NJ *Firestone Industrial Prod.; Carmel, IN Fleet Sales West; Sherwood, OR Future Wrecker Sales; Amsterdam, NY Hamman Engineering; Newbern, TN *International Wreckers; Indianapolis, IN

*MATJACK INT’L WRECKERS 1441 Sadlier Circle West Drive Indianapolis, IN 46239

(317) 359-3078 Matjack is the ONLY manufacturer and major innovator in the U.S. since 1981, available 24/7/365 WITHOUT FAIL to fill your airbag and Jumbo cushion needs. www.matjack.com Matthews Garage; Cartersville, GA *Paratech; Frankfort, IL Robert Young’s Auto & Truck; Roanoke, VA *Rose Ledge Companies; Erving, MA

*SAVATECH 413 Oak Place, Bldg S-J Port Orange, FL 32127

(386) 760-0706 Savatech corp. is a leader rubber manufacturer that currently supplies lifting bags and recovery lifting bags for fire rescue and the recovery industry. www.savatech.com Stormin’s, Inc.; Ozark, AL Tri-State Towing Equip.of NY; Westbury, NY Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equipment; New Hampton, IA

AXLE COVERS Automotive Equip. Co.; N. Ridgeville, OH AW Direct; Madison, WI *B/A Products; Columbia, MD Capitol Truck Equipment; Landover, MD Cornerstone Wrecker Sales; Jonesboro, AR Delmarva Tow. Equipment; Beltsville, MD *East Penn Carrier & Wrkr. Sls; Bethlehem, PA Equipment Sales & Svc.; Bloomfield, NJ Ferguson Corporation; Baltimore, MD Five Corners GMC; Cedarsburg, WI Goodall Mfg. LLC; Eden Prairie, MN House of Wreckers; San Carlos, CA Lynch Towing & Rec. Equip.; Waterford, WI O’Hare Truck Service; North Lake, IL *Olson & Company; Suffern, NY *OTC/SPX; Owatonna, MN Parish Truck Sales; St. Rose, LA *Phoenix USA; Cookeville, TN Prime Industries, Inc.; Virgina Beach, VA *RealWheels; Gurnee, IL Tim Halpin Equipment; Miami, FL TowPartsNow; Portland, OR Tri-State Towing Equip. of NY; Westbury, NY *Universal Develop.; Cham’burg, PA Virgo Fleet Supplies; Brooklyn, NY West End Service, Inc.; Ellicott City, MD Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equipment; New Hampton, IA

APPAREL AW Direct; Madison, WI Bob Fish Truck Equipment; W. Bend, WI Casanova Towing Equipment; Compton, CA Cornerstone Wrecker Sales; Jonesboro, AR *Dicke Safety Products; Downers Grove, IL *East Penn Carrier & Wrkr. Sls; Bethlehem, PA *Excel Sportswear; Trafford, PA Five Corners GMC; Ced’burg, WI Fleet Sales West; Sherwood, OR G & K Services; Minnetonka, MN Got Tow Truck Parts.com; Phoenix, AZ

GULF ATLANTIC SUPPLY POB 738 Columbiana, AL 35051

1(888) 662-1716 Supplier of enhanced visibility and high visibility safety wear and standard work wear. Shirts-Tee ShirtsPants/Shorts-Jackets-Vests-Bibs & Foul Weather apparrell. www.gasafetywear.com

Five Corners GMC; Ced’burg, WI Fleet Sales West; Sherwood, OR *Goodall; Eden Prairie, MN Got Tow Truck Parts.com; Phoenix, AZ Lynch Towing & Rec. Equip.; Waterford, WI O’Hare Truck Service; North Lake, IL Parish Truck Sales; St. Rose, LA Rush Towing Systems; Converse, TX Sabil & Son; White River Jct., VT *Superior Signals Inc.; Olathe, KS Tim Halpin Equipment; Miami, FL TowPartsNow; Portland, OR Tri-State Towing Equip.of NY; Westbury, NY *Universal Develop.; Cham’burg, PA Virgo Fleet Supplies; Brooklyn, NY West End Service, Inc.; Ellicott City, MD Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equipment; New Hampton, IA

BRAKES & BRAKE EQ.

Idaho Wrecker Sales; Mountain Home, ID Keris Industries; Bethpage, NY Len’s Supply; Brandon, FL Nixon Uniform Service; Wilmington, DE *Penny Pockets; Swansea, MA *Safe Reflections; St. Paul, MN *TechTrade LLC; New York, NY *VanTech Safety Line; Visalia, CA Virgo Fleet Supplies; Brooklyn, NY Worldwide Equipment Sales; Rockdale, IL *Wrecker Wear.com; Palm City, FL WreckMaster; Lewiston, NY

AUCTIONS Copart Auto Auctions, Fairfield, CA

INSURANCE AUTO AUCTIONS (IAA) 2 Westbrook Corporate Ctr, Ste 500 West Chester, IL 60154

(708) 492-7000 We sell towed and abandoned cars. From vehicle preparation and marketing to post-sale payment and paperwork, IAA takes care of everything for you. www.IAAI.com

Automotive Equip. Co.; N. Ridgeville, OH *B/A Products; Columbia, MD Delmarva Tow. Equipment; Beltsville, MD Equipment Sales & Svc.; Bloomfield, NJ Hale Trailer Brake & Wheel; Vorhees, NJ Ferguson Corp.; Baltimore, MD Five Corners GMC; Ced’burg, WI Franks Truck Center Inc.; Lindhurst, NJ *Jacobs Vehicle Sys.; Bloomfield, CT *Lynch Chicago; Bridgeview, IL Lynch Towing & Rec. Equip.; Waterford, WI O’Hare Truck Service; North Lake, IL *Pacbrake; Surrey, BC, CAN. Parish Truck Sales; St. Rose, LA Powerhouse Industries, Inc.; Eastport, NY *Remote Braking Sys.; Pennington, NJ Rush Towing Systems; Converse, TX Sabil & Son; White River Jct., VT *Superior Signals Inc.; Olathe, KS Tim Halpin Equipment; Miami, FL Tri-State Towing Equip. of NY; Westbury, NY *Universal Develop.; Cham’burg, PA Virgo Fleet Supplies; Brooklyn, NY West End Service, Inc.; Ellicott City, MD Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equipment; New Hampton, IA

CABLES, CHAINS, HOOKS & SLINGS Accent Equipment; Phoenix, AZ *Access Tools; Miami, FL Atlanta Wrecker & Carrier; Smyrna, GA Auto Salvage & Parts; Hagerstown, MD Automotive Equip. Co.; N. Ridgeville, OH AW Direct; Madison, WI

TOWLOT.COM 11410 W. 89th Street Overland Park, KS 66214

*B/A PRODUCTS CO.

1(866) 263-8611

8925 McGaw Court Columbia, MD 21045

Turn your abandoned-car lot into a Gold Mine! TowLot.com Live lightning-round auctions online! No auction fees! Vast bidder pool! No promotion needed!. www.towlot.com

(800) 327-3301

BATTERY EQUIPMENT Automotive Equip. Co.; N. Ridgeville, OH AW Direct; Madison, WI *B/A Products; Columbia, MD Capitol Truck Equipment; Landover, MD Delmarva Tow. Equipment; Beltsville, MD Equipment Sales & Service; Bloomfield, NJ

With over 34 years in the industry, B/A Products manufactures the most complete line of chains, wire rope and web sling products. We have everything you need to get the job done right. www.baprod.com *Bailey’s Towing; Wake Forest, NC Battelini Trans. & Wrecker Sls; Landsville, NJ Bob Fish Truck Equipment; W. Bend, WI Bressler’s Inc.; Morgantown, PA Capitol Truck Equipment; Landover, MD

TOWMAN.COM • June 2012 • 57

American Towman Directory Casanova Towing Equip; Compton, CA Chevron Commercial Inc.; Highland, IL *Chevron; Mercer, PA Chevron West; Rancho Cordova, CA Colonial Wrecker Sales; Union, NJ Cornerstone Wrecker Sales; Jonesboro, AR Crawford Truck Sales; Lancaster, MA Crouch’s; Kingston Springs, TN Delmarva Tow. Equipment; Beltsville, MD DG Towing Equipment & Sales; NY, NY *Dixie Industries.; Chattanooga, TN *Diversified Products; Jacksonville, FL *Dual-Tech, Inc.; Bean Station, TN *Dynamic Towing Equip.; Norfolk, VA Eakins Equipment Co.; Phila., PA *East Penn Carrier & Wrkr. Sls.; Bethlehem, PA

Worldwide Equipment Sales; Rockdale, IL *WreckMaster; Lewiston, NY Zip’s Truck Equipment; New Hampton, IA

CAR CARRIER MANUFACTURERS *Century; Ooltewah, TN *Challenger; Ooltewah, TN *Champion; Ooltewah, TN

*CHEVRON, INC. 7320 W. Market St. Mercer, PA 16137

(800) 886-6400 Chevron has been providing the towing and recovery industry with quality carriers and wreckers with years of trouble-free service since 1966. With a complete line of two-, three- and four-car carriers, industrial carriers and also the revolutionary LCG low-profile design, as well as light-duty wreckers featuring the AutoGrip – and now a new aluminum modular body – Chevron continues to meet all of its customers’ needs. www.chevroninc.com

EQUIPMENT SALES & SERVICE 152 Floyd Ave. Bloomfield, NJ 07003

(800) 243-7516 (973) 743-7516 THE PARTS WAREHOUSE Northeast’s largest inventory of towing and equipment replacement parts. All Brands - All Models Specializing in Holmes obsolete parts. www.esstrucksales.com Fallsway Equip. Co; Akron, OH Five Corners GMC; Ced’burg, WI Fleet Sales West; Sherwood, OR Future Wrecker Sales; Amsterdam, NY Got Tow Truck Parts.com; Phoenix, AZ *Hadley Towing Equipment; Whittier, CA Hale Trailer Brake & Wheel; Vorhees, NJ Hamman Engineering; Newbern, TN House of Wreckers; San Carlos, CA *Insta-Chain, Inc.; Springville, UT *I TOW IN, Inc.; Bellevue, KY *Kemp. Mfg. Inc; Birmingham, AL Lynch Chicago; Bridgeview, IL Lynch Towing & Rec. Equip.; Waterford, WI *Magna Tech; Chanute, KS Meyer Truck Center; Olathe, KS Noble’s; Columbus, OH Null’s Sales & Services; Cochranville, PA Nussbaum’s Sales; Hasbrouck Hts., NJ Nussbaum Wreckers; Columbia, PA O’Hare Truck Service.; North Lake, IL Old Coach Wrecker Sales.; Stratford, CT OnSpot of No. America; Stratford, CT Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA *Phoenix USA; Cookeville, TN *Pierce Sales; Henrietta, TX Quick Tow. Equipment; N. Lin’hurst, NY RPM Equipment; Houston, TX Robert Young’s Auto & Truck; Roanoke, VA Sabil & Son; White River Jct., VT Stormin’s, Inc.; Ozark, AL Terrco; Philadelphia, PA Tim Halpin Equipment; Miami, FL Timo International; San Antonio, TX TowPartsNow; Portland, OR Tow Truck Country; Dubuque, IA *TowWithRope.com; Ontario, Canada Tri-State Towing Equip.of NY; Westbury, NY Virgo Fleet Supplies; Brooklyn, NY *Weld Built; Wyandanch, NY West Coast Towing Equip.; Sacramento, CA West End Service, Inc.; Ellicott City, MD *Western Sling and Supply; Sedalia, CO

*Danco Products; Greencastle, PA

*DUAL-TECH, INC. 321 Industrial Drive Bean Station, TN 37708

(800) 852-0345 Dual-Tech, family owned and operated, is a leading manufacturer of Carriers and Wreckers. Serving the towing and recovery industry for over 21 years. www.dual-techinc.com

*DYNAMIC TOWING EQUIPMENT & MFG. 1120 Brambleton Ave. Norfolk, VA 23504

(800) 831-9299 Original developer of the Self Loading Wheel Lift. Offering a complete line of Self Loading wreckers and carriers. Best warranty in the business. www.dynamictow.com *Eagle; Ooltewah, TN *East Penn Carrier & Wrkr. Sls; Bethlehem, PA *Hadley Towing Equipment; Whittier, CA *Holmes; Ooltewah, TN

58 • June 2012 • TOWMAN.COM

*JERR-DAN 13224 Fountain Head Plaza Hagerstown, MD 21742-2678

(800) 926-9666 For over 50 years, Jerr-Dan has redefined the towing industry by setting new standards for performance, quality, innovative technology, and service. Every product, from standard, medium, and heavy duty carriers and wreckers to our heavy duty rotators, and side recovery systems, is backed with service and support through our nationwide distributor network. www.jerrdan.com

*Kilar Mfg.; Hubbard, OH *Landoll; Marysville, KS

*MILLER INDUSTRIES 8503 Hilltop Drive Ooltewah, TN 37363

(800) 292-0330 Miller Industries is the world's largest manufacturer of towing and recovery equipment. Under the well-known brands of Century, Chevron, Vulcan, Holmes, Champion, Challenger, Eagle, Jige and Boniface, Miller offers a complete line of car carriers and wrecker bodies. www.millerind.com *NRC Ind.; St. Paul d’Abottsford, Quebec *Vulcan Equip. Co.; Ooltewah, TN *Weld Built; Wyandanch, NY

Sabil & Son; White River Jct., VT Schwartz Hino Truck Center; Shrewsbury, NJ Stormin’s, Inc.; Ozark, AL Terrco; Philadelphia, PA Timo International; San Antonio, TX Tri-State Towing Equipment; Westbury, NY V&H, Inc.; Marshfield, WI Walsh Freightliner & W. Star, F. Myers, FL *Weld Built; Wyandanch, NY West End Service, Inc.; Ellicott City, MD Worldwide Equipment Sales; Rockdale, IL WreckMaster; Niagara Falls, NY Zip’s Truck Equipment; New Hampton, IA

CAR CARRIER EXTENSION RAMPS RACE RAMPS/BRUTE INDUSTRIES

CAR CARRIER DISTRIBUTORS

2003 23rd Ave N., Ste A Escanaba, MI 49829

Accent Equipment; Phoenix, AZ Atlanta Wrecker & Carrier; Smyrna, GA Atlantic Emer. Solutions; Mannassas, VA Auto Equipment, Inc.; Statesville, NC Automotive Equip. Co.; N. Ridgeville, OH Battelini Trans. & Wrecker Sls; Landsville, NJ Bay River Enterprises; Mechanicsville, MD *Bilt USA Manufacturing; Charlotte, NC Bob Fish Truck Equipment; W. Bend, WI Bressler’s Inc.; Morgantown, PA Canadian Towing Equip.; Ayr, Ont. Canada Capitol Truck Equipment; Lanham, MD Casanova Towing Equip.; Compton, CA Chevron Commerical, Inc.; Highland, IL Chevron West; Rancho Cordova, CA Colonial Wrecker Sales; Union, NJ Cornerstone Wrecker Sales; Jonesboro, AR Crouch’s; Kingston Springs, TN Danzi Brothers; Selbyville, DE Delmarva Tow. Equipment; Beltsville, MD DG Towing Equipment & Sales; NY, NY *East Penn Carrier & Wrkr. Sls; Bethlehem, PA Equipment Sales & Svc.; Bloomfield, NJ Fallsway Equipment Company; Akron, OH Five Corners GMC; Ced’burg, WI Fleet Sales West; Sherwood, OR Future Wrecker Sales; Amsterdam, NY Hale Trailer Brake & Wheel; Vorhees, NJ Hamman Engineering; Newbern, TN Hews Co.; Bow, NH House of Wreckers; San Carlos, CA Idaho Wrecker Sales; Mountain Home, ID Lynch Chicago, Inc.; Bridgeview, IL Lynch Towing & Rec. Equip.; Waterford, WI Matthews Garage; Cartersville, GA Meyer Truck Center; Olathe, KS Mission Valley Truck Center; San Jose, CA, New England Truckmaster; N. Haven, CT Noble’s; Columbus, OH Null’s Sales & Services; Cochranville, PA Nussbaum’s Sales; Hasb’ck Hts., NJ Nussbaum Wreckers; Columbia, PA Old Coach Wrecker Sales; Stratford, CT Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA Purpose Wrecker; Wentzville, MO Robert Young’s Auto & Truck; Roanoke, VA Rochester Truck Inc.; Rochester, NH Royal Truck Body; Paramount, CA RPM Equipment; Houston, TX Rush Towing Systems; Converse, TX

Tow Truck Flatbed Extension Ramps make it easier and safer to Load Low Profile Vehicles onto a Flatbed or Rollback Tow Truck. www.raceramps.com

(866)464-2788

CHROME ACCESS. Accent Equipment; Phoenix, AZ *Access Tools; Miami, FL Auto Salvage & Parts; Hagerstown, MD Automotive Equip. Co.; N. Ridgeville, OH AW Direct; Madison, WI *B/A Products; Columbia, MD *Blades Tow Right; Whitmore Lake, MI Bob Fish Truck Equipment; W. Bend, WI Capitol Truck Equipment; Landover, MD Casanova Towing Equipment; Compton, CA Chevron Commercial Inc.; Highland, IL Chevron West; Rancho Cordova, CA Cornerstone Wrecker Sales; Jonesboro, AR Crouch’s; Kingston Springs, TN *Custer Products; N. Canton, OH Delmarva Tow. Equipment; Beltsville, MD *Dual-Tech; Bean Station, TN Eakins Equipment Co.; Phila., PA *Ecco Elec. Controls Co.; Boise, ID Equipment Sales & Svc.; Bloomfield, NJ Fallsway Equipment Co; Akron, OH *Federal Signal; University Park, IL Five Corners GMC; Ced’burg, WI Four State Trucks; Joplin, MO Future Wreck. Sales; Amsterdam, NY Got Tow Truck Parts.com; Phoenix, AZ *Grote Industries; Madison, IN *Hadley Towing Equipment; Whittier, CA Hale Trailer Brake & Wheel; Vorhees, NJ Hamman Engineering.; Newbern, TN House of Wreckers; San Carlos, CA Idaho Wrecker Sales; Mountain Home, ID *Int’l Truck & Engine Corp.; Chicago, IL L & T Services; Rockford, IL *Lynch Chicago, Inc.; Bridgeview, IL Lynch Towing & Rec. Equip.; Waterford, WI New England Truckmaster; N. Haven, CT Noble’s; Columbus, OH Nussbaum Wreckers; Columbia, PA O’Hare Truck Service; North Lake, IL Old Coach Wrecker Sales.; Stratford, CT Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA

American Towman Directory *Phoenix USA; Cookeville, TN *Pierce Sales; Henrietta, TX *Prime Industries; Virginia Beach, VA Quality Auto. Acces.; Westford, MA Quick Towing Equip.; N. Lindenhurst, NY *RealWheels; Gurnee, IL Robert Young’s Auto & Truck; Roanoke, VA RPM Equipment; Houston, TX Rush Towing Systems; Converse, TX Sabil & Son; White River Jct., VT Sirens & Emergency Beac.; Fairchance, PA Stormin’s, Inc.; Ozark, AL Tim Halpin Equipment; Miami, FL TowPartsNow; Portland, OR *Towmate; Rogers, AR Tow Truck Country; Dubuque, IA Tri-State Towing Equip. of NY; Westbury, NY Virgo Fleet Supplies; Brooklyn, NY *Weld Built; Wyandanch, NY West End Service, Inc.; Ellicott City, MD *Whelen Engineering Co.; Chester, CT Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equipment; New Hampton, IA

COLLECTIONS Finex, San Jose, CA

COMPUTERS/ SOFTWARE BEACON SOFTWARE 6785 Railings Rd - Ste 1G North Royalton, OH 44133

(866) 437-6653 Beacon Software recently released Driver and Dispatch mobile apps for current Dispatch Anywhere customers. These apps complete Beacon Software's towing package, enabling owners, dispatchers and drivers to use their computers, smartphones and/or tablets to work smarter, not harder. Learn about the complete Beacon Software product lines at www.dispatchanywhere.com Buddy Auto. Inno; Manitou Springs, CO Collision Management USA; Cypress, TX *Comp. & Comm. Sciences; Lindenwold, NJ *DATOW Software; Long Beach, CA Dispatching Solutions Inc.; Ontario, CA *Eye3Mobile; Madison, OH Global Dispatch Tech.; Alberta, CA InSight USA, Inc.; California, MD

RANGER SST 34208 Aurora Road, No. 274 Cleveland, OH 44139

(440) 498-1495 All-In-One Solution, Integrated By Design. Dispatching, GPS Tracking, Advanced Mobile Messaging, Impound Lot, QuickBooks, Digital Dispatch with Motor Clubs. More calls per day per truck! www.rangersst.com *Service Station Computer Sys.; Salinas, CA Tow Dawg Software; Newhall, CA Towstor Master System; Casselberry, FL TowXchange; Chattanooga, TN TIS Towcommand; N. Hollywood, CA Tracker Mgt. Sys.; Cleveland, OH *Trackum; Moore, OK

CRASH WRAP Dom’s Wrap-A-Wreck; Mountainside, NJ ROI Protective Tape; North Hampton, PA

CREDIT CARD PROCESSING NORTH AMERICAN BANCARD 303 5th Ave., Ste. 407 New York, NY 10016

(866) 481-4604 Towing Industry Exclusive: Wholesale rates starting at .05%. Free terminals (wireless, iPhone/Android swipe, wired). 0 setup/annual fee. Visit our website www.NYNAB.com or you may call 866-481-4604. www.NYNAB.com

DISPATCH SERVICES Central Towing Dispatch; Roy, UT Concorde Comm.; Los Angeles, CA Holly’s Message Svc.; East Hartford, CT InSight USA; California, MD Professional Dispatch Svc.; Sherwood, OR Transit Pros; Lee’s Summit, MO USFleetTracking; Edmund, OK

ELECTRONICS Automotive Equip. Co.; N. Ridgeville, OH AW Direct; Madison, WI *Ecco Elec. Controls Co.; Boise, ID Equipment Sales & Svc.; Bloomfield, NJ *Eye3Mobile; Madison, OH Got Tow Truck Parts.com; Phoenix, AZ

LODAR WIRELESS SYSTEMS Pierce Sales, Expressway 287 Henrietta, TX 76365

(888) 685-6327 Lodar Wireless Controls are the best in the industry. Easy to fit, easy to use – Make sure you ask for Lodar by name. www.lodar.com *Lujan USA; Camillus, NY *Microtronics; Lola, KS Mobile Control Systems; Covington, GA PDQ Performance Whse.; Sanford, FL *Peterson Mfg.; Grandview, MO Powerup Products; Sparks, NV *Pro-Vision Video Sys.; Grand Rapids, MI RV Cams; Baton Rouge, LA Safety League; Lemoyne, PA *The Power Company; Santa Rosa, CA Tim Halpin Equipment; Miami, FL *Tomar Electronics, Inc.; Gilbert, AZ *TowMate; Rogers, AR TowPartsNow; Portland, OR Transportation Info. Sys.; N. Hollywood, CA *Trans. Safety Dev.; Indianapolis, IN *Wired Rite Sys.; Santa Rosa, CA Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equipment; New Hampton, IA

EMERGENCY LIGHTS Accent Equip.; Phoenix, AZ *Access Tools; Miami, FL *Advanced Warning Sys., LLC; Fulton, MO Atlanta Wreckers; Smyrna, GA Atlas Flasher & Supply; Mickelton, NJ

Auto Salvage & Parts; Hagerstown, MD Automotive Equip.Co.; N. Ridgeville, OH

AW DIRECT 1125 Deming Way Madison, WI 53744

*Phoenix USA; Cookeville, TN *Pierce Sales; Henrietta, TX Quick Towing Equip.; N. Lindenhurst, NY RPM Equipment; Houston, TX Robert Young’s Auto & Truck; Roanoke, VA

*RONTAN SIGNALS

(800) 243-3194

7859 NW 46th St. Miami, FL 33166

A leading supplier of towing, light service and roadside assistance accessories. Experienced customer service and product support staff that knows your business. 100% Satisfaction Guarantee. www.awdirect.com

(219) 365-2900 Rontan Signals manufactures lightbars and other LED perimeter lights for the tow truck industry. Using the latest technology with wide E Tech that soars above other brands. www.rontan.com

*B/A Products; Columbia, MD *Bailey’s Towing; Wake Forest, NC B&B Assoc. Indust; Bridgeview, IL

*BLADES TOW RIGHT 25220 Trans-X Novi, MI 48375

(734) 449-0518 Blades Tow Right is a leader in manufacturing high quality, affordable wireless tow lights. Better quality, better value; that’s Blades Tow Right. www.bladestowright.com Bob Fish Truck Equipment; W. Bend, WI Bressler’s Inc.; Morgantown, PA Capitol Truck Equipment; Landover, MD Casanova Towing Equipment; Compton, CA Chevron Commercial; Highland, IL Chevron West; Rancho Cordova, CA *Code 3; St. Louis, MO Colonial Wrecker Sales; Union, NJ Cornerstone Wrecker Sls; Jonesboro, AR

*CUSTER PRODUCTS 4101 Shuffel Dr. NW North Canton, OH 44720

*Rose Ledge Co.; Erving, MA Rush Towing Systems; Converse, TX Sabil & Son; White River Jct., VT Safety League; New Cumberland, PA *Signal Vehicle Prod.; Avon, NY Sirens & Emer. Beacon; Fairchance, PA *Sound Off, Inc.; Hudsonville, MI *Star Warning Systems; Honoeye Falls, NY Stormin’s, Inc.; Ozark, AL *Tech International; Johnstown, OH Terrco; Philadelphia, PA *The Power Co.; Santa Rosa, CA *Tomar Electronics, Inc.; Gilbert, AZ

*TOWMATE 15827 Serenity Point Lane Rogers, AR 72756

(800) 680-4455 TowMate delivers the most advanced wireless tow light systems available. Made in the USA, our systems offer more features than any other tow light on the market. Thank you for 23+ years of support! www.towmate.com *TowPartsNow; Portland, OR Truck Country; Dubuque, IA Tri-State Towing Equip.; Westbury, NY *Unity Manufacturing Co.; Chicago, IL Virgo Fleet Supplies; Brooklyn, NY *Warn Industries; Clackamas, OR West Coast Towing Eq.; Sacramento, CA West End Service, Inc.; Ellicott City, MD

(800) 490-3158 Custer Products offers a complete line of Auxiliary Tow Lights, LED Lighting, Halogen Lighting, Extension Cables, Electrical Connectors and Adapters. Contact us for a brochure. www.custerproducts.com Delmarva Tow. Equip.; Beltsville, MD DG Towing Equipment & Sales; NY, NY *Dual-Tech; Bean Station, TN Eakins Equipment Co.; Phil., PA *East Penn Carrier & Wrkr. Sls; Bethlehem, PA *Ecco Elec. Controls Co.; Boise, ID Equipment Sales & Svc.; Bloomfield, NJ Fallsway Equipment Co; Akron, OH *Federal Signal; University Park, IL Fleet Sales West; Sherwood, OR Future Wrecker Sales; Amsterdam, NY *Golight; Culbertson, NE *Grote Industries; Madison, IN *Hadley Towing Equipment; Whittier, CA Hamman Engineering; Newbern, TN House of Wreckers; San Carlos, CA Idaho Wrecker Sales; Mountain Home, ID L & T Services; Rockford, IL *Lynch Chicago; Bridgeview, IL Lynch Towing & Rec. Equip.; Waterford, WI *Nova Electronics; Colchester, CT Nussbaum Wreckers; Columbia, PA O’Hare Truck Service; North Lake, IL Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA

*WHELEN ENGINEERING 51 Winthrop Road Chester, CT 06412

(860) 526-9504 Whelen Engineering designs, manufactures and builds emergency warning lights and siren systems for Police, Fire, EMS & DOT vehicles, as well as Aviation lighting and Public Warning siren systems. www.whelen.com Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equip.; New Hampton, IA

EMERGENCY STARTERS Automotive Equip. Co.; N. Ridgeville, OH Chevron West; Rancho Cordova, CA Delmarva Towing Equip.; Beltsville, MD Equipment Sales & Svc.; Bloomfield, NJ Lynch Towing & Rec. Equip.; Waterford, WI Worldwide Equipment Sales; Rockdale, IL

TOWMAN.COM • June 2012 • 59

American Towman Directory ENGINES SALES AND SERVICE

INTEGRATED LEASING

Alliant Power; Madison, WI Crawford Truck Sales; Lancaster, MA Cummins Power Sys., Inc.; Bristol, PA *DewEze; Harper, KS Franks Truck Center Inc.; Lyndhurst, NJ *Int’l Truck & Engine Corp.; Chicago, IL Lynch Towing & Rec. Equip.; Waterford, WI Montgomery Salvage; Montg. City, MO Pacbrake; Surrey, BC, Canada Parish Truck Sales; St. Rose, LA PDQ Performance; Sanford, FL Rochester Truck Inc.; Rochester, NH Rush Towing Systems; Converse, TX Sabil & Son; White River Jct., VT Tow Truck Country; Dubuque, IA Walsh Freightliner & W. Star, Ft. Myers, FL West End Service, Inc.; Ellicott City, MD Worldwide Equipment Sales; Rockdale, IL *ZF Industries; Vernon Hills, IL

(631) 439-1266

734 Walt Whitman Road Melville, NY 11747 Since 1999 Integrated Leasing has been providing leasing and financing for the tow truck industry. Call any one of our courteous and professional sales staff for assistance with all your finance needs for the purchase of your next new or used equipment. www.integratedleasing.com

INTEK TRUCK EQUIPMENT LEASING 152 Eagle Rock Ave. Roseland, NJ 07068

(973) 403-7788 Celebrating 26 years! Intek Leasing specializes in truck/equipment leasing and financing; offering options for new and used, start-up and lease-to-own programs. Dealer inquiries welcome. www.intekleasing.com

EQUIPMENT FINANCE/LEASING Accent Equipment; Phoenix, AZ Adler Financial Services; Boca Raton, FL

ADVANTAGE FUNDING 1111 Marcus Avenue, M27 Lake Success, NY 11747

(866) 392-1300 EXT. 375 We provide simple solutions for tow truck and equipment financing. New and used, lease or finance, good or challenged credits. Competitive rates and flexible terms. Contact Pete Basini, Division Manager, ext. 719 pbasini@advantagefunding.us Dealer inquiries welcome. www.advantagefund.com Alternate Capital; Orlando, FL Automotive Equip. Co.; N. Ridgeville, OH B&B Assoc. Indus.; Bridgeview, IL Beacon Funding; Northbrook, IL Bob Fish Truck Equipment; W. Bend, WI Capitol Truck Equipment; Lanham, MD Cascade Leasing; Wenatchee, WA Chevron Commerical Inc.; Highland, IL Chevron West; Rancho Cordova, CA Colonial Wrecker Sales; Union, NJ Dirt Cheap Wrecker; St. Charles, MO *Dual-Tech; Bean Station, TN *East Penn Carrier & Wrkr. Sls; Bethlehem, PA Equipment Sales & Svc.; Bloomfield, NJ Fallsway Equipment Co; Akron, OH Franks Truck Center Inc.; Lindhurst, NJ GE Capital Fleet; Eden Pr., MN *Hadley Towing Equipment; Whittier, CA Hale Trailer Brake & Wheel; Vorhees, NJ Hamman Engineering; Newbern, TN Hide-A-Lift; Hull, IA *Hino (USA); Bloomfield Hills, MI House of Wreckers; San Carlos, CA Idaho Wrecker Sales; Mountain Home, ID

LIKE US oN FACEBooK

Key Equipment Finance; Houston, TX *Lynch Chicago; Bridgeview, IL Lynch Towing & Rec. Equip.; Waterford, WI Miller Financial Services; Chattanooga, TN *Miller Industries; Ooltewah, TN Montgomery Salvage; Montgomery City, MO Nussbaum Wreckers; Columbia, PA Pardo’s; Richmond, IN Purpose; O’Fallon, IL RPM Equipment; Houston, TX *Sagness; Ontario, CAN

SOVEREIGN BANK 3 Huntington Quadrangle, Ste. 101N Melville, NY 11747

(800) 238-4009 Secure, flexible vehicle and equipment finance programs. Knowledgeable representatives you can trust. Simple, customized payment schedules. Low fee credit card acceptance programs. www.sovereignbank.com/cevf

SPECIALTY VEHICLE & EQUIP. FUNDING GROUP 538 Broadhollow Road, Suite 221 Melville, NY 11747

(631) 753.6611 X 201 A subsidiary of Brookline Bancorp, Eastern Funding's Specialty Vehicle and Equipment division provides direct financing programs nationally for specialty vehicles, tow trucks, and equipment. Call (631) 753-6611 or visit www.specialtyvehiclefunding.com Terrco; Philadelphia, PA Tri-State Towing Equip. of NY; Westbury, NY TCF Equipment Finance; Minnetonka, MN West End Service, Inc.; Ellicott City, MD Willamette Financial; Portland, OR Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equipment; New Hampton, IA

60 • June 2012 • TOWMAN.COM

GPS *AerComTec International, Inc.; Aiken, SC AW Direct; Madison, WI *Eye3Mobile; Madison, OH ifleet GPS; North Hollywood, CA *Lynch Chicago; Bridgeview, IL Mobile Relay Associates; Paramount, CA Sky Guard LLC; Flowood, MA *Teletrac; Garden Grove, CA

TIS FLEETCOMMAND 5435 Cahuenga Blvd. N. Hollywood, CA 91601

(888) 767-8471 Real-time GPS tracking. Automatically track the vehicles as they move X feet; PTO & engine-on sensing; stop report; state mileage; unlimited playback; routing; MDT, pager, text messaging available. Customer hosting option with no monthly fees. www.tisfleet.com

TOMTOM 150 Baker Ave Concord, MA 01742

(866) 459-3499 TomTom can help you speed up response times, decrease downtime and automate dispatching. More than GPS, TomTom WORKsmart™ fleet management solutions integrate GPS tracking, work order dispatching and navigation. www.tomtom.com/business Traxxis GPS Solutions; Miami, FL *Wireless Matrix; Herndon, VA Worldwide Equipment Sales; Rockdale, IL

INSURANCE Aidukas Ins.; Palm Springs, CA Alexander Ins. Agency; San Antonio, TX Benifit Consultants NW; San Antonio, TX Centerpointe Insurance; Camarillo, CA

CHESTER POINT PROGRAMS 530 East Main Street; P.O. Box 369 Chester, NJ 07930

(908) 428-4285 EXT. 113 A custom crafted insurance program designed to serve the specialized needs of the Towing and Recovery Industry. Our exclusive program provides competitive solutions without compromising coverage or service. Call (908) 428-4285 or visit www.chesterpoint.com Employee Leasing, Inc.; Boca Raton, FL KBK Insurance Group; Hanrahan, LA Ind. Garage & Tow Contractors; Buffalo, NY Progressive Comm. Ins.; Highland Hgts, OH SW Tow Operators; Richardson, TX The Hartford Ins.; Hartford, CT The Insurance Profls., Inc.; Scottsdale, AZ The Sneed Company; Memphis, TN

CHECK oUT IToWMAN.CoM

TRAVIS BARLOW COMPANY PO Box 686 Pooler, GA 31322

(912) 748-6046 Save money on insurance with trusted Towing and Recovery insurance specialist. Our expert sales and service teams provide superior service, custom coverage and offer solutions for all of your insurance requirements. www.Travisbarlow.com UIS Brokers East; Elmsford, NY Universal Underwriters; Overland Park, KS Zip’s Truck Equipment; New Hampton, IA

JUMP START EQUIPMENT Goodall Mfg.; Eden Prairie, MN

*JIFFY JUMP. P.O. Box 8 Eastport, NY 11941

(631) 325-5555 Powerhouse Industries has been supplying industrial Jumpstarters to the North East for over 25 years. We have built a reputation based on integrity and customer service. Our lease model guarantees satisfaction and to keep you on the road. We provide 24-hour response and service from Maine to Maryland. See our full line up at www.Jiffyjump.com *Peterson Mfg.; Grandview, MO Powerhouse Technologies; Eastport, NY Energy Safe Technologies; Great Neck, NY *Sound Off, Inc.; Hudsonville, MI

LIFTS & HOISTS *Ari-Hetra; Manassas, VA Automotive Equip. Co.; N. Ridgeville, OH Automotive Resources; Manassas, VA AW Direct; Madison, WI Bob Fish Truck Equipment; W. Bend, WI Capitol Truck Equipment; Landover, MD *Columbus McKinnon; Chatt., TN Cornerstone Wrecker Sales; Jonesboro, AR Delmarva Tow. Equipment; Beltsville, MD *Dixie Inds.; Chattanooga, TN E.M. Blue’s; Houston, TX ESCO/Equip. Supply Co.; Brooksville, FL Equipment Sales & Svc.; Bloomfield, NJ Fallsway Equipment Co.; Akron, OH Ferguson Corp.; Baltimore, MD Five Corners GMC; Cedarburg, WI Fleet Maintenance; W. Palm Beach, FL Got Tow Truck Parts.com; Phoenix, AZ *Hadley Towing Equipment; Whittier, CA *Hide-A-Lift; Hull, IA House of Wreckers; San Carlos, CA *Lynch Chicago; Bridgeview, IL Lynch Towing & Rec. Equip.; Waterford, WI *Magna Tech; Chanute, KS Metro Lifts and Equipment; Mobile, AL *Mohawk Lifts; Amsterdam, NY O’Hare Truck Service; North Lake, IL

Number 108 on Reader Card

American Towman Directory Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA *Pierce Sales; Henrietta, TX Sabil & Son; White River Jct., VT *Stertil-Koni/Omer; Baltimore, MD Tim Halpin Equipment; Miami, FL Tow Truck Country; Dubuque, IA Trailer Sales; Jeffersonville, IN Tri-State Towing Equip. of NY; Westbury, NY *Universal Develop.; Cham’burg, PA *Warn Industries; Clackamas, OR West America Prods.; Pacheco, CA West End Service, Inc.; Ellicott City, MD

Quick Towing Equip.; N. Lindenhurst, NY Robert Young’s Auto & Truck; Roanoke, VA RPM Equipment; Houston, TX Russ Automotive; Fulton, MO *Signal. Vehicle Prod.; Avon, NY Slide Lock Tool Co.; Louisville,TN

*STECK MFG. CO. 1115 So. Broadway Dayton, OH 45408

(800) 227-8325 The “BigEasy” unlocks cars fast without damaging car doors and provides quick access for all your lockout needs. Also available is our BigEasy Night Light. www.steckmfg.com

LOCKOUT TOOLS *ACCESS TOOLS 1628 NW 28th Street Miami, FL 33142

(305) 635-1011 For more than a quarter century Access Tools has provided the highest quality lockout tools on the market, with unparalleled customer service. Made in Amerca. www.hightechtools.com Accent Equip.; Phoenix, AZ Atlanta Wrecker & Carrier; Smyrna, GA Automotive Equip. Co.; N. Ridgeville, OH AW Direct; Madison, WI *B/A Products; Columbia, MD *Bailey’s Towing; Wake Forest, NC *Best Tools; Siloam Springs, AR Capitol Truck Equipment; Landover, MD Casanova Towing Equip; Compton, CA Chevron West; Rancho Cordova, CA Colonial Wrecker Sales; Union, NJ Cornerstone Wrecker Sales; Jonesboro, AR Delmarva Towing Equipment; Beltsville, MD Dodco Inc.; Milwaukee, WI *East Penn Carrier & Wrkr. Sls; Bethlehem, PA Equipment Sales & Svc.; Bloomfield, NJ Fallsway Equipment Company; Akron, OH Fleet Sales West; Sherwood, OR *Hadley Towing Equipment; Whittier, CA Hamman Engineering; Newbern, TN Helping Hand Access.; Homestead, FL House of Wreckers; San Carlos, CA Idaho Wrecker Sales; Mountain Home, ID *Lock Technology; Naperville, IL Lockmasters; Nicholasville, KY *Lynch Chicago; Bridgeview, IL

Stormin’s, Inc.; Ozark, AL Timo International; San Antonio, TX TowPartsNow; Portland, OR Tri-State Towing Equip. of NY; Westbury, NY Virgo Fleet Supplies; Brooklyn, NY West End Service, Inc.; Ellicott City, MD *Western Sling and Supply; Sedalia, CO Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equipment; New Hampton, IA

LOG BOOKS A W Direct; Berlin, CT Chevron West; Rancho Cordova, CA Cornerstone Wrecker Sales; Jonesboro, AR Delmarva Tow. Eqp.; Beltsville, MD Equip. Sales & Svc.; Bloomfield, NJ Mayflower Publishing; Cranston, RI O’Hare Truck Svc.; North Lake, IL Parish Truck Sales; St. Rose, LA Sabil & Son; White River Jct., VT Tri-State Towing Equip.; Westbury, NY Virgo Fleet Supplies; Brooklyn, NY *West End Svc., Inc.; Ellicott City, MD *WreckMaster; Lewiston, NY Zip’s Truck Equip.; New Hampton, IA

MOTOR CLUBS/DISPATCH AAA; Heathrow, FL Access Roadside Assistance; Langley, BC

AGERO (FORMERLY CROSS COUNTRY AUTOMOTIVE SERVICES) One Cabot Road Medford, MA 02155

*NEXT GENERATION TOOL CO.

(781) 393-9300 Agero is a longtime leader in the roadside assistance market, combining industry leading innovation, award winning service, and an unsurpassed network of service providers. For almost 40 years, we’ve provided vehicle manufacturers, insurance carriers, and other entities with privately labeled state-of-the-art roadside assistance plans. We help motorists in their time of need while building customer loyality for our clients, which include 100 corporate entities and their 75 million customers. www.agerosupport.com

2527 Crooked Creek Point Middleburg, FL 32068

(800) 874-5625 [LOCK] Manufacturing high-quality lockout tools since 1985. Tired of Disposable Tools? Ours are made to last, with spring steel, chrome plating, and a lifetime guarantee against breakage. (call for details) We also have great worldwide distributor pricing. We are your ULTIMATE LOCKOUT SOLUTION!! www.nextgentool.com O’Hare Truck Service; North Lake, IL Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA *Pierce Sales; Henrietta, TX

Allstate Roadside Services; S.Barrington, IL Asurion; Houston, TX Canadian Rdsde./Rec; Cambridge, ONT, CAN

62 • June 2012 • TOWMAN.COM

FleetNet America; Cherryville, NC

GEICO 4295 Ocmulgee East Blvd. Macon, GA 31295

(800) 841-9160 X2036/1860 Third largest automotive insurance carrier in the U.S. providing emergency road service directly to our customers. www.geico.com Motorcycle Towing Service; Denver, IA

NATIONAL AUTOMOBILE CLUB 373 Vintage Park Drive, Suite E. Foster City, CA 94404

(650) 294-7018 NAC, a full service commercial dispatch center, provides a diverse customer base of insurance carriers, private and government fleets light to heavy duty roadside assistance. www.thenac.com National Motor Club; Irving, TX

NATION SAFE DRIVERS 800 Yamato Rd, Ste 100 Boca Raton, FL 33431

(888) 362-7805 A Roadside Assistance Network with a fresh new Attitude. NSD is committed to working with service providers to create mutually beneficial partnerships. Providing Service to millions of customers and over 8,000 clients. Join our network today. www.towingwithattitude.com

QUEST ROADSIDE SERVICES 106 W. Tolles Dr. St. Johns, MI 48879

UNITED STATES AUTO CLUB MOTORING DIVISION 3410 Midcourt Rd., Suite 215 Carrollton, TX 75006

(888) 300-8722 USAC/MD is a leading provider of quality roadside assistance throughout North America. We are known for fair rates, daily payments and responsive, experienced regional managers. Contact your regional manager for information on new opportunities in heavy duty and vehicle transport services.To join the USAC/MD network go online to: www.usacmd.com

MOTORCYCLE RECOVERY PRODUCTS AmeriDeck; Hadley, PA Auto. Equip. Co.; N. Ridgeville, OH *B/A Products; Columbia, MD *Bailey’s Towing; Wake Forest, NC *Bilt USA Manufacturing; Charlotte, NC Bressler’s Inc.; Morgantown, PA

*BULLDOG TOWING PRODUCTS CO. 215 Ford Street Geneva, IL 60134

(630) 301-0553 Bulldog Towing Products. Real Tow Equipment. Bulldog Cycle Transporter (Heavy duty, simple, durable, adjustable, storable). Bulldog Roller Skate (Heavy duty, simple, durable, adjustable, storable). www.bulldogtowingproducts.com

(888) 295-2584

*CONDOR PRODUCTS

Join the fastest growing Roadside Assistance Network in the country. Our Quick Pay feature gets you paid in 48 hours. We provide exceptional customer service to our clients and are looking for the best North American service providers. Quest also provides online billing, free digital dispatch software and friendly account managers. Hook new customers with Quest. www.TowNetwork.com www.QuestSoftware.com

Condor makes the best, safest, easiest to use motorcycle recovery products in the industry. Only one person needs to recover a bike, so the operator makes more money. www.condor-lift.com

ROAD AMERICA – A MAPFRE COMPANY 7300 Airport Corp. Center Dr. Ste 601 Miami, FL 33126

(888) 293-6672 24/7 emergency roadside assistance, accident & secondary towing, salvage transport, etc. Equipped with "Locate Me", "Drive On" app., online billing and direct deposit technology. www.road-america.com

AmericAn TowmAn 1-800-READ TOW

210 W. Stephanie Dr. Cortland, IL 60112

(800) 461-1344

*East Penn Carrier & Wrkr. Sls; Bethlehem, PA House of Wreckers; San Carlos, CA Sabil & Son; White River Jct., VT Timo International; San Antonio, TX *Western Sling and Supply; Sedalia, CO

PTO’S/CLUTCH PUMPS Accent Equipment; Phoenix, AZ *Access Tools; Miami, FL Atlanta Wrecker & Carrier; Smyrna, GA Auto Salvage & Parts; Hagerstown, MD Auto. Equip. Co.; N. Ridgeville, OH Bob Fish Truck Equipment; W. Bend, WI Bressler’s Inc.; Morgantown, PA Capitol Truck Equipment; Landover, MD Chelsea Products; Olive Branch, MS Chevron Commercial Inc.; Highland, IL Chevron West; Rancho Cordova, CA Crawford Truck Sales; Lancaster, MA Crouch’s Wrkr. & Equip.; Kingston Springs, TN *CW Mill Equipment; Sabetha, KS Delmarva Towing Equip.; Beltsville, MD

American Towman Directory *DEWEZE 151 East Highway 160 Harper, KS 67058

(800) 835-1042 Serpentine drive clutch pump kits for all of the 2011 and 2012 trucks. Also available for 2013 Fuso Trucks. www.deweze.com *Dual-Tech; Bean Station, TN *Dynamic Towing Equipment; Norfolk, VA Eakins Equip. Co.; Phila., PA *East Penn Carrier & Wrkr. Sls.; Bethlehem, PA Equip. Sales & Svc.; Bloomfield, NJ Fallsway Equipment Co.; Akron, OH Fleet Sales West; Sherwood, OR Got Tow Truck Parts.com; Phoenix, AZ *Hadley Towing Equipment; Whittier, CA Hale Trailer Brake & Wheel; Vorhees, NJ Hamman Engineering; Newbern, TN Hews Co.; Bow, NH House of Wreckers; San Carlos, CA Idaho Wrecker Sales; Mountain Home, ID *I TOW IN, Inc.; Bellevue, KY *Lynch-Chicago; Bridgeview, IL Lynch Towing & Rec. Equip.; Waterford, WI

*MUNCIE POWER PRODUCTS 201 East Jackson Street Muncie, IN 47305

(800) 368-7867 Established in 1935, Muncie Power Products, Inc. is an international manufacturer of PTOs and hydraulic systems for trucks and mobile power equipment. www.munciepower.com Noble’s; Columbus, OH Nussbaum Wreckers; Columbia, PA O’Hare Truck Svc.; North Lake, IL Old Coach Wrecker Sales; Stratford, CT Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA Permco Hydraulics; Streetsboro, OH *Pierce Sales; Henrietta, TX Quick Towing Equip.; Lindenhurst, NY Rochester Truck Inc.; Rochester, NH RPM Equipment; Houston, TX Rush Towing Systems; Converse, TX *Sagness; Ontario, CN Stormin’s, Inc.; Ozark, AL Terrco; Philadelphia, PA Tim Halpin Equipment; Miami, FL Timo International; San Antonio, TX Tow Truck Country; Dubuque, IA Tri-State Towing Equip. of NY; Westbury, NY *Vulcan Equipment Co.; Ooltewah, TN Walsh Freightliner & W. Star; F. Myers, FL *Weld Built; Wyandanch, NY West End Service, Inc.; Ellicott City, MD Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equipment; New Hampton, IA

SAFETY PRODUCTS *3M™ Scotchlite; St.Paul, MN Auto. Equipment Co.; N. Ridgeville, OH AW Direct; Madison, WI *B/A Products; Columbia, MD *Bailey’s Towing; Wake Forest, NC Battelini Trans. & Wrecker Sls.; Landsville, NJ Bressler’s Inc.; Morgantown, PA

Capitol Truck Equipment; Landover, MD Chevron Commerical Inc.; Highland, IL *Custer Products; North Canton, OH Dicke Safety Products; Downers Grove, IL *East Penn Carrier & Wrkr. Sls.; Bethlehem, PA *Eye3Mobile; Madison, OH *Ecco Elec. Controls Co.; Boise, ID Equipment Sales & Svc.; Bloomfield, NJ Fallsway Equipment Co.; Akron, OH Federal Signal; University Park, IL Fleet Sales West; Sherwood, OR Got Tow Truck Parts.com; Phoenix, AZ Gulf Atlantic Supplies; Columbiana, AL Hamman Engineering; Newbern, TN House of Wreckers; San Carlos, CA *Insta-Chain, Inc.; Springville, UT *Lynch-Chicago; Bridgeview, IL Lynch Tow. & Rec. Equip.; Waterford, WI Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA *Peterson Mfg.; Grandview, MO *Pro-Vision Video Syst.; Grand Rapids, MI *Quality Auto Access; Westford, MA Robert Young’s Auto & Truck; Roanoke, VA *Safe Reflections; St. Paul. MN *Safety Vision; Houston, TX *Services & Materials; Fenton, MD Superior Signals; Olathe, KS *TechTrade LLC; New York, NY Timo International; San Antonio, TX TowPartsNow; Portland, OR USA Flap; Aurora, IN Vantech Safetyline; Priest River, ID Virgo Fleet Supplies; Brooklyn, NY West End Service, Inc.; Ellicott City, MD *Western Sling and Supply; Sedalia, CO Whelen; Chester, CT Worldwide Equipment Sales; Rockdale, IL *WreckMaster; Lewiston, NY Zip’s Truck Equipment; New Hampton, IA

SCOTCH/ SNATCH BLOCKS Accent Equipment; Phoenix, AZ Access Tools & Equipment; Miami, FL Atlanta Wrecker & Carrier; Smyrna, GA Auto Salvage & Parts; Hagerstown, MD Auto. Equipment Co.; N. Ridgeville, OH AW Direct; Madison, WI *B/A Products; Columbia, MD Battelini Trans. & Wrker Sls.; Landsville, NJ

BAILEY’S TOWING ACCESS. 1422 Wall Road Wake Forest, NC 27587

(919) 652-2984 Compact folding scotch block and wheel chock requiring no chains or anchor points. It’s designed for light duty applications with front and/or rear mounted winches. Get more out of your fleet. Call for information or visit: www.baileystowinginc.com Bressler’s Inc.; Morgantown, PA Bob Fish Truck Equipment; W. Bend, WI Capitol Truck Equipment; Landover, MD Chevron Commerical Inc.; Highland, IL Chevron West; Rancho Cordova, CA Colonial Wrecker Sales; Union, NJ Cornerstone Wrecker Sales; Jonesboro, AR Crawford Truck Sales; Lancaster, MA Crouch’s Wrkr. & Equip.; Kingston Springs, TN

64 • June 2012 • TOWMAN.COM

Delmarva Tow. Equipment; Beltsville, MD *Diversified Products; Jacksonville, FL Eakins Equipment Co.; Philadelphia, PA *East Penn Carrier & Wrkr. Sls.; Bethlehem, PA E.M. Blue’s; Houston, TX Equipment Sales & Svc.; Bloomfield, NJ Fallsway Equipment Co.; Akron, OH Five Corners GMC; Cedarburg, WI Fleet Sales West; Sherwood, OR Got Tow Truck Parts.com; Phoenix, AZ Hamman Engineering; Newbern, TN House of Wreckers; San Carlos, CA Idaho Wrecker Sales; Mountain Home, ID *Lynch-Chicago; Bridgeview, IL Lynch Towing & Rec. Equip.; Waterford, WI Noble’s; Columbus, OH Null’s Sales & Services; Cochranville, PA O’Hare Truck Service; North Lake, IL Old Coach Wrecker Sales; Stratford, CT Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA *Pierce Sales; Henrietta, TX Purpose; O’Fallon, IL RPM Equipment; Houston, TX Robert Young’s Auto & Truck; Roanoke, VA *Rose Ledge Co.; Erving, MA Stormin’s, Inc.; Ozark, AL Terrco; Philadelphia, PA Tim Halpin Equipment; Miami, FL Timo International; San Antonio, TX TowPartsNow; Portland, OR Tow Truck Country; Dubuque, IA Tri-State Towing Equip. of NY; Westbury, NY *Vulcan Equipment Co.; Ooltewah, TN *Weld Built; Wyandanch, NY West End Service, Inc.; Ellicott City, MD *Western Sling and Supply; Sedalia, CO Worldwide Equipment Sales; Rockdale, IL *WreckMaster; Lewiston, NY Zip’s Truck Equipment; New Hampton, IA

SERVICE EQUIPMENT *ARI-Hetrra; Manassas, VA Automotive Equip. Co.; N. Ridgeville, OH Automotive Resources; Manassas, VA AW Direct; Madison, WI Bressler’s Inc.; Morgantown, PA Casanova Towing Equipment; Compton, CA Chevron Commerical Inc.; Highland, IL Chevron West; Rancho Cordova, CA Christopher’s Equipment; Chelmsford, MA *Dynamic Towing Equip.; Norfolk, VA East Coast Truck & Trailer; Portsmouth, VA *East Penn Carrier & Wrkr. Sls.; Bethlehem, PA Equipment Sales & Svc.; Bloomfield, NJ Fallsway Equipment Co.; Akron, OH Fleet Maintenance; W. Palm Beach, FL *Gray; St. Joseph, MO *Goodall; Eden Prairie, MN Got Tow Truck Parts.com; Phoenix, AZ *Hadley Towing Equipment; Whittier, CA H&H Sales Co. Inc.; Huntertown, IN Hide-A-Lift; Hull, IA Hooks Towing & Equipment; Wynne, AR House of Wreckers; San Carlos, CA *I TOW IN, Inc.; Bellevue, KY *Lock Technology; Naperville, IL *Lynch-Chicago; Bridgeview, IL Lynch Tow. & Rec. Eqp.; Waterford, WI Magnolia Wrecker Sales; Brandon, MS Matheny Mo./Trk. Co.; Parkersburg, WV New England Truck Master, Stratford, CT

Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA Virgo Fleet Supplies; Brooklyn, NY *West End Service., Inc.; Ellicott City, MD Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equipment; New Hampton, IA

SIGNS & PROMOS Anchor Graphics; McKinney, TX Got Tow Truck Parts.com; Phoenix, AZ Keris Industries; Bethpage, NY Larson Group; Sturbridge, MA M&S Signs; Orlando, FL Marking Pen Depot; Maurriet, CA Mitchell & Associates; Antioch, TN National Traffic Signs; Clearwater, FL Rydin Decal; Streamwood, IL Visually Speaking; Buena Park, CA

SIMULATOR ACCESSORIES AW Direct; Madison, WI Got Tow Truck Parts.com, Phoenix, AZ

TECHNOLOGY Auto Data Direct; Tallahassee, FL Mobile Relay Associates, Paramount, CA Transportation Info. Sys.; N. Hollywood, CA

TIRE REPAIR EQUIPMENT Automotive Equip. Co.; N. Ridgeville, OH Automotive Resources; Manassas, VA AW Direct; Madison, WI Equipment Sales & Svc.; Bloomfield, NJ Ferguson Corp.; Baltimore, MD *Gaither Tool Co.; Granite City, IL *Gray; St. Joseph, MO *Hadley Towing Equipment; Whittier, CA Lynch; Waterford, WI *Matjack; Indianapolis, IN Metro Lifts and Equipment; Mobile, AL Pardo’s; Richmond, IN *Tech Int’l; Johnstown, OH Tri-State Towing Equip.; Westbury, NY West End Service, Inc.; Ellicott City, MD Worldwide Equipment Sales; Rockdale, IL

TIRES Automotive Equip. Co.; N. Ridgeville, OH Equipment Sales & Svc.; Bloomfield, NJ *Goodyear Tires; Akron, OH *Lynch Chicago; Bridgeview, IL *Magna Tech; Chanute, KS Pardo’s; Richmond, IN Sabil & Son; White River Jct., VT Tire Distributors, Inc.; Buffalo, NY Tire Hotline-Dacotah Walsh; Clanhassen, MN TowPartsNow; Portland, OR *Toyo Tire USA Corp.; Cypress, CA *Tech International; Johnstown, OH Treadwright; Edgemont, SD Worldwide Equipment Sales; Rockdale, IL

TOOLS Access Tools & Equipment; Miami, FL *Aegis Tools International; Madison, WI Automotive Equip. Co.; N. Ridgeville, OH *Bad Dog Tools; Bristol, RI Capitol Truck Equipment; Landover, MD Casanova Towing Equip.; Compton, CA

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American Towman Directory Chevron West; Rancho Cordova, CA Cornerstone Wrecker Sales; Jonesboro, AR *Diversified Products Mfg.; Jacksonville, FL Equipment Sales & Svc.; Bloomfield, NJ Fallsway Equipment Co.; Akron, OH Ferguson Corp.; Baltimore, MD Got Tow Truck Parts.com; Phoenix, AZ Helping Hand Access.; Homesstead, FL House of Wreckers; San Carlos, CA

*I TOW IN, INC. 335 Locust Lane Bellevue, KY 41073

(800) 979-8697 Inventor, developer and distributor of unique products designed for towers. ITI Skates, Controlarm Skate, Poynter Pucker, Tailboard Transformer. Products to reduce the professional towers workload. www.skatesiti.com *Lujan USA; Camillus, NY Lynch; Waterford, WI O’Hare Truck Service; North Lake, IL *OTC/SPX; Owatonna, MN Pardo’s; Richmond, IN *Phoenix USA; Cookeville, TN *PRO-LOK; Orange, CA Rochester Truck Inc.; Rochester, NH *Slide Lock Tool Co.; Louisville, TN *Steck Mfg.; Dayton, OH Tiger Tool International; Sumas, WA Tri-State Towing Equip. of NY; Westbury, NY Voltair; Henderson, NE West End Service, Inc.; Ellicott City, MD Worldwide Equipment Sales; Rockdale, IL *WreckMaster; Niagara Falls, NY Zendex Tool Corporation; Danbury, CT Zip’s Truck Equip.; New Hampton, IA

Leveloader Inc.; Satellite Beach, FL *Lynch-Chicago; Bridgeview, IL Lynch Tow. & Rec. Eqp.; Waterford, WI *Magna Tech; Chanute, KS Metro Lifts and Equipment; Mobile, AL *Minute Man Mfg., Inc.; Venison, MI Noble’s; Columbus, OH Nussbaum Wreckers; Columbia, PA O’Hare Truck Service; North Lake, IL Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA *Pierce Sales; Henrietta, TX Quick Towing Equip.; N. Lindenhurst, NY RPM Equipment; Houston, TX Sabil & Son; White River Jct., VT *Sagness; Ontario, Canada Stormin’s; Ozark, AL Terrco; Philadelphia, PA *The Power Co.; Santa Rosa, CA Tim Halpin Equipment; Miami, FL Timo International; San Antonio, TX TowPartsNow; Portland, OR Tow Truck Country; Dubuque, IA Tri-State Towing Equip. of NY; Westbury, NY *Universal Develop.; Cham’burg, PA Virgo Fleet Supplies; Brooklyn, NY *Vulcan Equipment Co.; Ooltewah, TN *Weld Built; Wyandanch, NY West End Service, Inc.; Ellicott City, MD Worldwide Equipment Sales; Rockdale, IL

*ZENDEX TOOL CORPORATION 4 Larson Drive Danbury, CT 06810

(800) 446-5257 GoJak™ The Faster Caster System. Align cars for tow hook ups. Load and unload flatbed trucks. Save space in storage lots. Combination jack/dollies move vehicles at any angle without power. Models lift up to 6,200 lbs. and tires to 20″ wide. Great for front wheel drives. www.zendextool.com

TOW DOLLIES Accent Equip.; Phoenix, AZ *Access Tools; Miami, FL Auto Salvage & Parts; Hagerstown, MD Automotive Equip. Co.; N. Ridgeville, OH AW Direct; Madison, WI *B/A Products; Columbia, MD *Bailey’s Towing; Wake Forest,NC B&B Assoc. Industries; Bridgeview, IL *Bilt USA Manufacturing; Charlotte, NC Bob Fish Truck Equipment; W. Bend, WI Capitol Truck Equipment; Landover, MD Casanova Towing Equip.; Compton, CA Chevron Commercial Inc.; Highland, IL Chevron West; Rancho Cordova, CA *Collins MFG., Corp.; Jacksonville, OR Cornerstone Wrecker Sales; Jonesboro, AR Crouch’s; Kingston Springs, TN *Diversified Products; Jacksonville, FL Dual-Tech, Inc.; Bean Station, TN *Dynamic Towing Equip.; Norfolk, VA Eakins Equipment Co.; Philadelphia, PA *East Penn Carrier & Wrkr. Sls.; Bethlehem, PA Equipment Sales & Svc.; Bloomfield, NJ *E.R. Buske Mfg.; Pocahontas, IA Five Corners GMC; Ced’burg, WI Fleet Sales West; Sherwood, OR *Hadley Towing Equipment; Whittier, CA Hamman Engineering; Newbern, TN Hide-A-Lift; Hull, IA House of Wreckers; San Carlos, CA Idaho Wrecker Sales; Mountain Home, ID *I TOW IN, Inc.; Bellevue, KY

Zip’s Truck Equipment; New Hampton, IA

TRAILERS Accent Equipment; Phoenix, AZ Auto Equipment, Inc.; Statesville, NC Automotive Equip. Co.; N. Ridgeville, OH Bay River Ent.; Mechanicsville, MD Capitol Truck Equipment; Landover, MD Crouch’s; Kingston Springs, TN *Dakota Mfg. Co., Inc.; Mitchell, SD East Coast Truck & Trailer Sls.; Portsmouth, VA *East Penn Carrier & Wrkr. Sls.; Bethlehem, PA Equipment Sales & Svc.; Bloomfield, NJ Hale Trailer Brake & Wheel; Vorhees, NJ Kalyn Siebert; Gatesville, TX

66 • June 2012 • TOWMAN.COM

*LANDOLL CORPORATION 1900 North St. Marysville, KS 66508

800-428-5655 Manufacturer of Traveling Axle, Traveling Tail, Car Trailers and now the all new Detachable Gooseneck 55 Ton. From 5- to 60-ton recovery and equipment transport trailers. Powder Coat – Galvanize. www.landoll.com

*Lynch Chicago; Bridgeview, IL Lynch Tow. & Rec. Eqp.; Waterford, WI *Magna Tech; Chanute, KS Meyer Truck Center; Olathe, KS *Miller Industries; Ooltewah, TN North East Ent.; North East, MD *Pierce Sales; Henrietta, TX Rochester Truck Inc.; Rochester, NH Stormin’s, Inc.; Ozark, AL *Talbert Manufacturing, Inc.; Rensselaer, IN *Trail-Eze Trailers; Mitchell, SD Tri-State Towing Equip.; Westbury, NY *Vulcan Equip. Co.; Ooltewah, TN West End Service, Inc.; Ellicott City, MD Worldwide Equipment Sales; Rockdale, IL *XL Specialized Trailers; Manchester, IA Zip’s Truck Equipment; New Hampton, IA

TRAINING Ask Reggie; Ft. Washington, MD AW Direct; Madison, WI BTR Training and Consult.; Baldwinsville NY *East Penn Carrier & Wrkr. Sls.; Bethlehem, PA Equipment Sales & Svc.; Bloomfield, NJ HTS, Inc.; Portland, OR *Matjack Int’l Wrecker; Indianapolis, IN PWOF; Orlando, FL Recovery Billing Unlimited; E. Freetown, MA Ross Kinman Progs.; Indianopolis, IN Slide Lock Tool; Louisville, TN *The Tow Program Guide; Naperville, IL Tracker Mgmt.; Middleburg Heights, OH Tom Luciano; Gansevoort, NY WreckMaster; Niagara Falls, NY Zip’s Truck Equipment; New Hampton, IA

TRUCK CHASSIS Accent Equipment; Phoenix, AZ Akins Body & Carrier Sales; Winder, GA Asplundh GMC-Isuzu; Manhawkin, NJ Auto Salvage & Parts; Hagerstown, MD Automotive Equip. Co.; N. Ridgeville, OH Bob Fish Truck Equip.; West Bend, WI Capitol Truck Equipment; Landover, MD Chevron Commercial; Highland, IL *Chevron; Mercer, PA Chicago Mack Truck & Serv.; Summer, IL Chicago Truck Sales & Services; Alsip, IL *Chrysler Group Fleet; Auburn Hills, MI Crouch’s; Kingston Springs, TN *Dodge Truck; Auburn Hills, MI *Dual-Tech, Inc.; Bean Station, TN *East Penn Carrier & Wrkr. Sls.; Bethlehem, PA Equipment Sales & Svc.; Bloomfield, NJ Fallsway Equipment Company; Akron, OH Five Corners GMC; Cedarburg, WI Fleet Maintenance; W. Palm Beach, FL Fleet Sales West; Sherwood, OR

*FORD COMMERCIAL TRUCKS P.O. Box 6248 Dearborn, MI 48170

800-392-FORD F-Series, the best-selling truck in the U.S. and the world provides a near-endless variety of configurations and customization possibilities, whether the mission is hauling cargo, people, or both. www.ford.com/commercial-trucks Franks Truck Center Inc.; Lindhurst, NJ

*FREIGHTLINER TRUCKS 2477 Deerfield Dr. Fort Mill, SC 29715

(803) 578-3263 For all your towing needs, maximize productivity, performance and profitability with the Freightliner Business Class M2, 108SD, 114SD and Coronado SD trucks. www.freightlinertrucks.com General Motors Corp.; Detroit, MI Hino of Central Texas; Bryan, TX House of Wreckers; San Carlos, CA

*HINO TRUCKS 41180 Bridge Street Novi, MI 48375

248-699-9300 Medium duty truck manufacturer – assembled, sold and serviced in the United States. Choose Hino for the long haul – built to keep your business in motion. www.hino.com Idaho Wrkr. Sales; Mtn. Home, ID International Truck; Warrenville, IL *Kenworth Truck Co.; Kirkland, WA Lynch-Chicago; Bridgeview, IL Lynch Tow. & Rec. Equip.; Waterford, WI Mack of Joliet; Channahon, IL Matheny Motors; Parkersburg, WV *Mitsubishi Fuso; Logan Township, NJ Montgomery Salvage; Montg. City, MO Nissan Diesel America; Irving, TX Noble’s; Columbus, OH Northeast Towing Equipment; Hooksett, NH Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA *Peterbilt; Denton, TX Purpose; O’Fallon, IL Rochester Truck Inc.; Rochester, NH Rush Towing Systems; Converse, TX Sabil & Son; White River Jct., VT Schwartz Hino Truck Ctr.; Shrewsbury, NJ Springfield Mack Inc.; Wt. Springfield, WA Terrco; Philadelphia, PA Tow Truck Country; Dubuque, IA Tri-State Towing Equip. of NY; Westbury, NY *Volvo GM; Greensboro, NC *Vulcan Equipment Co.; Ooltewah, TN Walsh Freightliner & W. Star; F. Myers, FL West End Service, Inc.; Ellicott City, MD *Western Star; British Columbia, CN Wilkes Barre Tr. Ctr.; Wilkes-Barre, PA Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equipment; New Hampton, IA

TRUCK SUSPENSIONS Accent Equipment; Phoenix, AZ Auto Salvage & Parts; Hagerstown, MD Automotive Equip. Co.; N. Ridgeville, OH AW Direct; Madison, WI Bob Fish Truck Equip.; W. Bend, WI Capitol Truck Equipment; Landover, MD *East Penn Carrier & Wrkr. Sls.; Bethlehem, PA Equip. Sales & Svc.; Bloomfield, NJ Fallsway Equip. Co.; Akron, OH Firestone Indus. Prod., Co.; Carmel, IN Future Wrecker Sls.; Amsterdam, NY *Hendrickson Aux. Axle; Hebron, OH *Hendrickson Truck Susp.; Woodridge, IL *Hendrickson Trailer Susp.; Canton, OH

American Towman Directory *International Wreckers, Inc.; Lake Pk., FL *Lynch Chicago; Bridgeview, IL Lynch Tow. & Rec. Equip.; Waterford, WI *Minute Man Mfg., Inc.; Venison, MI *Matjack; Indianapolis, IN *Paratech; Frankfort, IL Parish Truck Sales; St. Rose, LA Sabil & Son; White River Jct., VT Stormin’s, Inc.; Ozark, AL *Timbren Inds., Inc.; Niagara Falls, NY Tri-State Towing Equip.; Westbury, NY West End Service, Inc.; Ellicott City, MD Walsh Freightliner & W.Star; F. Myers, FL

WHEELS Accent Equip.; Phoenix, AZ Alcoa Forged Specialty Wheels; Clev., OH Auto Salvage & Parts; Hag’rstown, MD Auto. Equip. Co.; N. Ridgeville, OH *B/A Products; Columbia, MD Bob Fish Truck Equip.; W. Bend, WI *Boniface Eng. Ltd; Norfolk, ENG Chevron Commercial Inc.; Highland, IL Chevron West; Rancho Cordova, CA Colonial Wrecker Sales; Union, NJ Crouch’s; Kingston Springs, TN Delmarva Tow. Eqp.; Beltsville, MD *Dual-Tech; Bean Station, TN *Dynamic Towing Equip.; Norfolk, VA Eakins Equip. Co.; Phila., PA *East Penn. Carrier & Wrkr. Sls.; Bethlehem, PA E.M. Blue’s; Houston, TX Equipment Sales & Svc.; Bloomfield, NJ *E.R. Buske Mfg.; Pocahontas, IA Fallsway Equip. Co.; Akron, OH Five Corners GMC; Ced’burg, WI Fleet Sales West; Sherwood, OR Future Wrecker Sales; Amsterdam, NY Hale Trailer Brake & Wheel; Vorhees, NJ Hamman Engineering; Newbern, TN Hews Co.; Bow, NH House of Wreckers; San Carlos, CA Idaho Wrecker Sales; Mountain Home, ID *Kemp Mfg. Co.; Birmingham, AL *Lynch Chicago; Bridgeview, IL Lynch; Waterford, WI *Magna Tech; Chanute, KS Meyer Truck Center; Olathe, KS Montgomery Salvage; Montg. City, MO Noble’s; Columbus, OH *NRC Inds.; Quebec, CN Nussbaum’s Sales; Hasbrouck Hts., NJ O’Hare Truck Service; North Lake, IL Old Coach Wrecker Sales.; Stratford, CT Parish Truck Sales; St. Rose, LA

*PHOENIX USA 51 Borden St Cookesville, TN 38501

931-526-6128 Manufacturer of accessories for the towing industry, including tool boxes, wheel simulators, and custom engineered products. www.phoenixusa.com *Pierce Sales; Henrietta, TX *Prime Industries, Inc.; Virigina Beach, VA Purpose; O’Fallon, IL Quick Tow. Equip.; N. Lin’hurst, NY Ramsey Winch; Tulsa, OK RealWheels; Gurnee, IL Robert Young’s Auto & Truck; Roanoke, VA

RPM Equipment; Houston, TX Rush Towing Systems; Converse, TX Sabil & Son; White River Jct., VT *Sagness; Ontario, CN Stormin’s; Ozark, AL Terrco; Philadelphia, PA Tim Halpin Equipment; Miami, FL TowPartsNow; Portland, OR Tow Truck Country; Dubuque, IA Tri-State Towing Equip.; Westbury, NY *Universal Develop.; Cham’burg, PA Virgo Fleet Supplies; Brooklyn, NY *Vulcan; Olive Branch, MS *Weld Built; Wyandanch, NY West End Service, Inc.; Ellicott City, MD Worldwide Equipment Sales; Rockdale, IL *Zacklift; Cle Elum, WA Zip’s Truck Equip.; New Hampton, IA

WHEEL LIFTS Accent Equipment; Phoenix, AZ Atlanta Wrecker & Carrier; Smyrna, GA Auto Salvage & Parts; Hag’rstown, MD Automotive Equip. Co.; N. Ridgeville, OH A W Direct; Berlin, CT Battelini Trans. & Wrecker Sls.; Landsville, NJ *Bilt USA Manufacturing; Charlotte, NC Bob Fish Truck Equipment; W. Bend, WI *Boniface Eng. Ltd; Norfolk, ENG Bressler’s Inc.; Morgantown, PA *Condor Products; Cortland, IL Canadian Towing Equip.; Ont., Canada Capitol Truck Equipment; Landover, MD Casanova Towing Equip.; Compton, CA *Century; Ooltewah, TN *Challenger; Ooltewah, TN *Champion; Ooltewah, TN *Chevron; Mercer, PA Chevron Commercial Inc.; Highland, IL Chevron East; Mercer, PA Chevron West; Rancho Cordova, CA Colonial Wrecker Sales; Union, NJ Cornerstone Wrecker Sales; Jonesboro, AR Crawford Truck Sales; Lancaster, MA Crouch’s Wrecker; Kingston Springs, TN *Danco Products; Greencastle, PA Delmarva Towing Equip.; Beltsville, MD *Diversified Prods.; Jacksonville, FL *Dynamic Towing Equip.; Norfolk, VA *Eagle; Ooltewah, TN *East Penn Carrier & Wrkr. Sls; Bethlehem, PA Edinburg Truck Sales; Edinburg, VA E.M. Blue’s Sons; Houston, TX Equipment Sales & Svc; Bloomfield, NJ Fallsway Equip. Co; Akron, OH Five Corners GMC; Cedarburg, WI Fleet Sales West; Sherwood, OR Future Wrck. Sales; Amsterdam, NY *Hadley Towing Equipment; Whittier, CA Hamman Eng.; Newbern, TN Hews Co.; Bow, NH *Hide-A-Lift; Hull, IA *Holmes; Ooltewah, TN House of Wreckers; San Carlos, CA Hy-Tech Recovery Equip.; Fort Worth, TX Idaho Wrecker Sales; Mountain Home, ID *Jerr-Dan Corporation; Greencastle, PA *Landoll Corp.; Marysville, KS

AMERICAN ToWMAN 1-800-READ TOW

*LIFT AND TOW 7660 Molly Pitcher Highway Shippensburg, PA 17257

(866) 494-6500 Universal Hidden Wheel Lift for your pick-up truck. Great for towers, repo men, body shops & dealerships. Finance options available. Visit us on the web for more information. www.liftandtow.com Lynch Towing & Rec. Equip.; Waterford, WI *Magna Tech; Chanute, KS Matthews Garage; Cartersville, GA Metro Lifts and Equipment; Mobile, AL Meyer Truck Center; Olathe, KS *Miller Industries; Ooltewah, TN Minute Man Mfg., Inc.; Jenison, MI Montgomery Salvage; Montg. City, MO New England Truckmaster; N. Haven, CT Noble’s; Columbus, OH *NRC Industries; Quebec, Canada Nussbaum’s Sales; Hasbrouck Heights, NJ Nussbaum Wreckers; Columbia, PA O’Hare Truck Service; North Lake, IL Old Coach Wrecker Sales; Stratford, CT Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA Pierce Sales; Henrietta, TX Purpose; O’Fallon, IL Quick Towing Equip.; N. Lindenhurst, NY Robert Young’s Auto & Truck; Roanoke, VA *Rose Ledge Companies; Erving, MA RPM Equipment; Houston, TX Sabil & Son; White River Jct., VT *Sagness; Ontario, CN Stormin’s, Inc.; Ozark, AL Terrco; Philadelphia, PA Tim Halpin Equipment; Miami, FL Tow Truck Country; Dubuque, IA Tri-State Towing Eqp. of NY; Westbury, NY *Triple “K” Industries; Canton, SD *Tru-Hitch; Barkhamsted, CT *Vulcan Equipment Co.; Ooltewah, TN *Weld Built; Wyandanch, NY West End Service, Inc.; Ellicott City, MD Wilkes Barre Tr. Ctr.; Wilkes-Barre, PA Winn St. Sales; Burlington, MA Worldwide Equipment Sales; Rockdale, IL Wrecker Supply; Augusta, GA *Zacklift; Cle Elum, WA *Zendex Tool Corp.; Danbury, CT

WHEEL LIFT ATTACHMENTS *Access Tools; Miami, FL Atlanta Wrecker & Carrier; Smyrna, GA Auto Salvage & Parts; Hagerstown, MD Automotive Equip. Co.; N. Ridgeville, OH AW Direct; Madison, WI Battelini Trans. & Wrecker Sls; Landsville, NJ *Bilt USA Manufacturing; Charlotte, NC Bob Fish Truck Equipment; W. Bend, WI Bressler’s Inc.; Morgantown, PA Capitol Truck Equipment; Landover, MD Chevron Commerical Inc.; Highland, IL Chevron West; Rancho Cordova, CA Cornerstone Wrecker Sales; Jonesboro, AR *Danco Products; Greencastle, PA Delmarva Towing Equip.; Beltsville, MD *Dynamic Towing Equipment; Norfolk, VA

Eakins Equipment Co.; Philadelphia, PA *East Penn. Carrier & Wrkr. Sls.; Bethlehem, PA Equipment Sales & Svc.; Bloomfield, NJ Fallsway Equipment Co; Akron, OH Five Corners GMC; Cedarburg, WI Fleet Sales West; Sherwood, OR *Gray; St. Joseph, MO Got Tow Truck Parts.com; Phoenix, AZ *Hadley Towing Equipment; Whittier, CA Hamman Engineering; Newbern, TN H&H Sales Co.; Huntertown, IN *Hide-A-Lift; Hull, IA House of Wreckers; San Carlos, CA *Kemp Mfg. Inc.; Birmingham, AL *Lynch-Chicago; Bridgeview, IL Lynch Towing & Rec. Equip.; Waterford, WI *Magna Tech; Chanute, KS Matthews Garage; Cartersville, GA *Miller Industries; Ooltewah, TN Minuteman; Mattawan, MI New England Truckmaster; N. Haven, CT *NRC Industries; Quebec, CN Null’s Sales & Services; Cochranville, PA Nussbaum Wreckers; Columbia, PA O’Hare Truck Service; North Lake, IL Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA Phoenix USA, Inc.; Cookeville, TX *Pierce Sales; Henrietta, TX Prime Industries; Norfolk, VA Robert Young’s Auto & Truck; Roanoke, VA *Rose Ledge Companies; Erving, MA Sabil & Son; White River Jct., VT Stormin’s, Inc.; Ozark, AL Terrco; Philadelphia, PA *Tow Designs; Ontario, NY TowPartsNow; Portland, OR Tow Truck Country; Dubuque, IA Tri-State Towing Equip. of NY; Westbury, NY Tru-Hitch; Barkhamsted, CT Virgo Fleet Supplies; Brooklyn, NY *Vulcan Equipment Co.; Ooltewah, TN Walsh Freightliner & W. Star; Ft. Myers, FL *Weld Built; Wyandanch, NY West End Service, Inc.; Ellicott City, MD Worldwide Equipment Sales; Rockdale, IL Zacklift; Cle Elum, WA Zip’s Truck Equipment; New Hampton, IA

MARK yoUR CALENDAR FoR ToW EXPo INT’L AUG. 2-4, 2012 SAN ANToNIo, TX THE AMERICAN ToWMAN EXPo NoV. 16-18, 2012 BALTIMoRE, MD AMERICAN ToWMAN SHoWPLACE LAS VEGAS MAy 15-18, 2013

TOWMAN.COM • June 2012 • 67

American Towman Directory WINCHES Accent Equipment; Phoenix, AZ *Access Tools; Miami, FL Atlanta Wrecker & Carrier; Smyrna, GA Auto Salvage & Parts; Hagerstown, MD Automotive Equip. Co.; N. Ridgeville, OH AW Direct; Madison, WI *Bailey’s Towing; Wake Forest, NC Bob Fish Truck Equipment; W. Bend, WI Bressler’s Inc.; Morgantown, PA Capitol Truck Equipment; Landover, MD Casanova Towing Equipment; Compton, CA Chevron Commercial Inc.; Highland, IL Chevron West; Rancho Cordova, CA Cornerstone Wrecker Sales; Jonesboro, AR Crawford Truck Sales; Lancaster, MA Crouch’s; Kingston Springs, TN Delmarva Towing Equip.; Beltsville, MD *DP Winch; Jenks, OH *Dual-Tech; Bean Station, TN *Dynamic Towing Equipment; Norfolk, VA Eakins Equipment Co.; Phila., PA *East Penn. Carrier & Wrkr. Sls.; Bethlehem, PA E.M. Blue’s; Houston, TX Equipment Sales & Svc.; Bloomfield, NJ Fallsway Equipment Co.; Akron, OH Five Corners GMC; Cedarburg, WI Fleet Sales West; Sherwood, OR Got Tow Truck Parts.com; Phoenix, AZ *Hadley Towing Equipment; Whittier, CA Hamman Engineering; Newbern, TN Hews Co.; Bow, NH House of Wreckers; San Carlos, CA Idaho Wrecker Sales; Mountain Home, ID *Kemp Mfg. Inc.; Birmingham, AL

*Lynch Chicago; Bridgeview, IL Lynch Towing & Rec. Equip.; Waterford, WI Meyer Truck Center; Olathe, KS *Mile Marker; Pompano Beach, FL New England Truckmaster; N. Haven, CT Noble’s Inc.; Columbus, OH Nussbaum Wreckers; Columbia, PA O’Hare Truck Service; North Lake, IL Old Coach Wrecker Sales; Stratford, CT Parish Truck Sales; St. Rose, LA

*PIERCE SALES 549 U.S. Highway 287 S. Henrietta, TX 76365

(800) 658-6301 Your source for winches from 2,000 lb. to 20,000 lb. capacities, accessories, and wrecker installation. Serving the wrecker industry since 1976. www.piercesales.com Purpose; O’Fallon, IL

*RAMSEY WINCH 4707 N. Mingo Road Tulsa, OK 74117

(918) 777-2760 (918) 438-2760 Ramsey Winch, Tulsa OK manufactures a line of Industrial Winches both Hydraulic and Electric for the Towing and Recovery and other Industrial Markets. www.ramsey.com *Rose Ledge Co.; Erving, MA

68 • June 2012 • TOWMAN.COM

RPM Equipment; Houston, TX Sabil & Son; White River Jct., VT Stormin’s Inc.; Ozark, AL Super Winch; Dayville, CT Terrco; Philadelphia, PA Tim Halpin Equipment; Miami, FL Timo International; San Antonio, TX TowPartsNow; Portland, OR Tow Truck Country; Dubuque, IA Tri-State Towing Equip. of NY; Westbury, NY *Tulsa Winch; Tulsa, OK

*WARN INDUSTRIES 12900 SE Capps Rd. Clackamas, OR 97015

800-543-9276 Warn Industries has a 60 year history of product innovation and design. Our winches, hoists, and various other products make us the leader in torque-transfer technology. www.warn.com *Weld Built; Wyandanch, NY West End Service, Inc.; Ellicott City, MD

WINCH REPAIR Accent Equipment; Phoenix, AZ Atlanta Wrecker & Carrier; Smyrna, GA Auto Salvage & Parts; Hagerstown, MD Automotive Equip. Co.; N. Ridgeville, OH Bob Fish Truck Equipment; W. Bend, WI Bressler’s Inc.; Morgantown, PA Capitol Truck Equipment; Landover, MD Casanova Towing Equip.; Compton, CA Chevron Commercial Inc.; Highland, IL Chevron West; Rancho Cordova, CA

Number 120 on Reader Card

Crawford Truck Sales; Lancaster, MA Crouch’s; Kingston Springs, TN Delmarva Towing Equipment; Beltsville, MD Eakins Equipment Co.; Philadelphia, PA *East Penn. Carrier & Wrkr. Sls.; Bethlehem, PA Equipment Sales & Svc.; Bloomfield, NJ Fallsway Equipment Co.; Akron, OH Fleet Maintenance; W. Palm Beach, FL Got Tow Truck Parts.com; Phoenix, AZ Hamman Engineering; Newbern, TN House of Wreckers; San Carlos, CA Idaho Wrecker Sales; Mountain Home, ID *Kemp Mfg. Inc.; Birmingham, AL *Lynch-Chicago; Bridgeview, IL Lynch Towing & Rec. Equip.; Waterford, WI O’Hare Truck Service.; North Lake, IL Pardo’s; Richmond, IN *Pierce Sales; Henrietta, TX Purpose; O’Fallon, IL *Ramsey Winch; Tulsa, OK Robert Young’s Auto & Truck; Roanoke, VA *Rose Ledge Companies; Erving, MA RPM Equipment; Houston, TX Stormin’s, Inc.; Ozark, AL Terrco; Philadelphia, PA Tim Halpin Equipment; Miami, FL Timo International; San Antonio, TX Tow Truck Country; Dubuque, IA Tri-State Towing Equip. of NY; Westbury, NY *Warn Industries; Clackamas, OR *Weld Built; Wyandanch, NY West End Service, Inc.; Ellicott City, MD Winn St. Sales; Burlington, MA Worldwide Equipment Sales; Rockdale, IL *Zendex Tools Corp.; Danbury, CT Zip’s Truck Equipment; New Hampton, IA

Number 149 on Reader Card

American Towman Directory *HOLMES

WRECKER BODIES MANUFACTURERS

8503 Hilltop Drive Ooltewah, TN 37363

*B & B Industries; Elkhart, IN *Bilt USA Manufacturing; Charlotte, NC *Boniface Eng. Ltd; Norfolk, England

800-292-0330 The oldest and one of the most trusted names in the industry, Holmes has been providing towers with equipment since 1917. Holmes reputation for reliable and affordable equipment continues today with products such as the Holmes 440 SL, a light-duty auto-loader; the Holmes 220 snatcher, a self-loader designed to mount in the back of a pickup truck; and the Holmes DTU, a fifth-wheel, heavy-duty detachable underlift ideal for tractor swap-outs. www.millerind.com

*CENTURY 8503 Hilltop Drive Ooltewah, TN 37363

800-292-0330 One of the most recognized and respected names in the towing and recovery industry worldwide, Century continues to lead the industry with a full line of carriers, light-, mediumand heavy-duty wreckers, and the industry’s number one choice of rotators. All of which is backed by a network of top-level distributors to provide you with the best in sales and service. www.millerind.com

*JERR-DAN 13224 Fountain Head Plaza Hagerstown, MD 21742-2678

*Challenger; Ooltewah, TN *Champion; Ooltewah, TN

*CHEVRON 7320 West Market Street Mercer, PA 16137

(800) 886-6400 The Chevron Model 512T is just one more example of Chevron’s commitment to quality, performance, and versility. Features include aluminum modular body, optional rear spades, dual 12,000 lb. planetory winches with air clutch releases and more. Call (800) 886-6400 or visit www.chevroninc.com

*Kilar Mfg.; Hubbard, OH NRC Industries; St. Paul Abbotford, QE, CN

*VULCAN EQUIPMENT 8503 Hilltop Drive Ooltewah, TN 37363

*Danco Products; Greencastle, PA

(800) 292-0330 For brutally tough, durable and innovative equipment, Vulcan is your number one choice. Models range from the light-duty Vulcan Intruder to the LCG carrier with its low load angle and deck height, to the rugged Vulcan V-100, a 50-ton towing and recovery machine. No doubt, Vulcan offers the equipment professional towers demand to accomplish almost any task. www.millerind.com

*DUAL-TECH, INC. 321 Industrial Drive Bean Station, TN 37708

(800) 852-0345 Dual-Tech, family owned and operated, is a leading manufacturer of Carriers and Wreckers. Serving the towing and recovery industry for over 21 years. www.dual-techinc.com

*Weld Built; Wyandanch, NY

WRECKER BODIES DISTRIBUTORS

*DYNAMIC TOWING EQUIPMENT & MFG. 1120 Brambleton Ave. Norfolk, VA 23504

Accent Equipment; Phoenix, AZ

(800) 831-9299 Original developer of the Self Loading Wheel Lift. Offering a complete line of Self Loading wreckers and carriers. Best warranty in the business. www.dynamictow.com *Eagle; Ooltewah, TN *East Penn. Carrier & Wrkr. Sls.; Bethlehem, PA *Hadley Towing Equipment; Whittier, CA

70 • June 2012 • TOWMAN.COM

AKINS BODY & CARRIER SALES 220 West May St. Winder, GA 30680

(866) 389-4173 #1 Atlanta Ford and Dodge Commercial Dealer & Chevron distributor. We will deliver anywhere in the U.S. Large inventory of Ford and Dodge chassis on the ground. Financing available. www.akinsford.com

Atlanta Wrecker & Carrier Sls.; Smyrna, GA Atlantic Emer. Solutions; Mannassas, VA Auto Equipment, Inc.; Statesville, NC Auto Salvage & Parts; Hagerstown, MD Automotive Equip. Co.; N. Ridgeville, OH *Bailey’s Towing; Wake Forest, NC Battelini Trans. & Wrecker Sls.; Landsville, NJ Bay River Ent.; Mechanicsville, MD Bob Fish Truck Equipment; W. Bend, WI Bressler’s Inc.; Morgantown, PA Canadian Towing Equipment; Ayr, Ont. CAN Casanova Towing Equip.; Compton, CA Colonial Wrecker Sales; Union, NJ

COLUMBUS TRUCK/ MARIETTA MACK 127 Court St. Marietta, OH 45784

(740) 538-3228 Your Jerr-Dan stocking dealer for Standard, Medium, and Heavy Duty Wreckers and Carriers with two convenient locations in Columbus and Marietta, Ohio www.columbus-truck.com Cornerstone Wrecker Sales; Jonesboro, AR Crawford Truck Sales; Lancaster, MA

CROUCH'S WRECKER & EQUIPMENT SALES PO Box 174 Kingston Springs, Tenn. 37082

(800) 628-5212 As an authorized distributor for Miller Industries, we offer the industries best name brands: Century, Challenger, Champion, Eagle, Holmes, Vulcan and Miller Trailers. Large inventory of new and used equipment. We have offices in Tennessee and Florida. www.crouchtowtrucks.com Daniel’s Wrecker Sales; Nesconsset, NY Danzi Bros.; Selbyville, DE Delmarva Towing Equip.; Beltsville, MD DG Towing Equip. & Sales; New York, NY Dirt Cheap Wrecker; St. Charles, MO East Coast Truck/Trailer; Portsmouth, VA *East Penn. Carrier & Wrkr. Sls.; Bethlehem, PA Equipment Sales & Service; Bloomfield, NJ Fallsway Equipment Co.; Akron, OH Five Corners GMC; Cederburg, WI Fleet Sales West; Sherwood, OR Goodyear Wrecker Sales; Enterprise, AL

GWINNETT PLACE FORD WRECKERS & CARRIERS 3230 Satellite Blvd. Duluth, GA 30096

(404) 569-4723 We are a large volume Distributor of Danco and Dynamic Wreckers and Rollbacks. We offer some of the lowest prices in the Industry and welcome your trades. We can help arrange financing for you and also offer delivery to all 50 States. Please call for your quote today! We also can assist you with products from Miller Industries and Jerr-Dan. www.gwinnettplaceford.com Hooks Towing & Equipment; Wynne, AR House of Wreckers; San Carlos, CA Idaho Wrecker Sales; Mountain Home, ID

Lynch Towing & Rec. Equip.; Waterford, WI

*LYNCH CHICAGO 7335 W. 100th Place Bridgeview, IL 60455

(800) 344-2397 Proud distributor of Century, Challenger, Champion, Holmes, and Vulcan products. Parts and Service on all Makes and Models Large New and Used Inventory. www.lynchchicago.com Magnolia Wrecker Sales; Brandon, MS

MATHENY MOTOR TRUCK CO. 14716 Industry Court Woodbridge, VA 22191

(866) 499-9216 EXT. 2 50 Matheny Lane Mineral Wells, WV 26150

(800) 284-4418 EXT. 540 Full-line Miller Industries Distributor OH, West & Northern VA Century. Vulcan. Chevron. Champion. Challenger. Holmes. Landoll. www.mathenymotors.com Matthews Garage; Cartersville, GA Mission Valley Truck Center; San Jose, CA

NEW ENGLAND TRUCKMASTER 16 Bernhard Road North Haven, CT 06473

(800) 481-0501 Quality Custom Built Towing Equipment Sales • Service • Financing • Installation Full Line Miller Distributor www.netruckmaster.com Noble’s Inc.; Columbus, OH Null’s Sales & Services; Cochranville, PA Nussbaum Wreckers; Columbia, PA Old Coach Wrecker Sales.; Stratford, CT Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA Proton Towing Equipment; Garland, TX

PURPOSE WRECKER SALES 1732 Prospect Road Wentzville, MO 63385

(636) 639-9700 Purpose Wrecker has been the leading supplier of towing equipment for over 26 years. We are a distributor for Miller Industries. www. purposewrecker.com Rochcester Truck Inc.; Rochester, NH RPM Equipment; Houston, TX

RUSH TOWING SYSTEMS 8818 IH-10 East Converse, TX 78109

(877) 5RUSHTOW Our knowledgeable, skilled sales specialists can spec the right truck and body to meet your unique needs. We offer the full line of Jerr-Dan bodies ready to work. www.rushtowingsystems.com

Number 114 on Reader Card

American Towman Directory Sabil & Son; White River Jct., VT Smith’s Services; Orangeburg, SC Stormin’s, Inc.; Ozark, AL Summit Truck Equip.; Kansas City, MO Terrco; Philadelphia, PA Tow Truck Country; Dubuque, IA Tri State Towing Equip.; Westbury, NY UD Trucks of Central NJ; Hillside, NJ West End Service, Inc.; Ellicott City, MD Wilkes Barre Truck Ctr.; Wilkes-Barre, PA Winn St. Sales; Burlington, MA

WORLDWIDE EQUIP SALES 601 Walnut Ct. Rockdale, IL 60436

(815) 725-4400 Custom full service new & used truck dealer. We are the leading dealer for Jerr-Dan, Landoll, Minute Man and Wells Cargo. www.NewTowTrucks.com www.DriverLocate.com Zip’s Truck Equipment; New Hampton, IA

WRECKER REPAIR Accent Equipment; Phoenix, AZ Access Tools; Miami, FL Atlanta Wrecker & Carrier; Smyrna, GA Auto Equipment, Inc.; Statesville, NC Auto Salvage & Parts; Hagerstown, MD Automotive Equip. Co.; N. Ridgeville, OH *Bilt USA Manufacturing; Charlotte, NC Bob Fish Truck Equipment; W. Bend, WI Bressler’s Inc.; Morgantown, PA Capitol Truck Equipment; Landover, MD Canadian Towing Equipment; Ayr, Ont., CAN

Casanova Towing Equip.; Compton, CA Chevron Commercial Inc.; Highland, IL Chevron East; Mercer, PA Chevron West; Rancho Cordova, CA Cornerstone Wrecker Sales; Jonesboro, AR Crawford Truck Sales; Lancaster, MA Crouch’s Wrecker; Kingston Springs, TN Delmarva Towing Equip.; Beltsville, MD DG Towing Equipment & Sales; NY, NY *Dynamic Towing Equipment; Norfolk, VA *East Penn. Carrier & Wrkr. Sls.; Bethlehem, PA Equipment Sales & Svc.; Bloomfield, NJ Fallsway Equipment Co; Akron, OH Five Corners GMC; Ced’burg, WI Fleet Sales West; Sherwood, OR *Hadley Towing Equipment; Whittier, CA Hamman Engineering; Newbern, TN House of Wreckers; San Carlos, CA Idaho Wrecker Sales; Mountain Home, ID *Kemp Mfg. Inc.; Birmingham, AL *Lynch-Chicago; Bridgeview, IL Lynch Towing & Rec. Equip.; Waterford, WI Meyer Truck Center; Olathe, KS Mission Valley Truck Center; San Jose, CA New England Truckmaster; N. Haven, CT Noble’s Inc.; Columbus, OH Null’s Sales & Services; Cochranville, PA O’Hare Truck Service; North Lake, IL Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA *Pierce Sales; Henrietta, TX Purpose; O’Fallon, IL Quick Towing Equip.; N. Lindenhurst, NY Royal Truck Body; Paramount, CA Robert Young’s Auto & Truck; Roanoke, VA *Rose Ledge Companies; Erving, MA RPM Equipment; Houston, TX

Sabil & Son; White River Jct., VT Schwartz Hino Truck Ctr; Shrewsbury, NJ Stormin’s, Inc.; Ozark, AL Terrco; Philadelphia, PA Tim Halpin Equipment; Miami, FL Tow Truck Country; Dubuque, IA Tri-State Towing Equip. of NY; Westbury, NY Walsh Freightliner & W. Star; Ft. Myers, FL *Weld Built; Wyandanch, NY West End Service, Inc.; Ellicott City, MD Winn St. Sales; Burlington, MA Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equipment; New Hampton, IA

OTHER Air Helper Springs For Suspensions *Firestone Industrial Prod.; Carmel, IN Auto Immobilizers (Boots) *Miti Mfg Co., Inc.; Grand Junct., CO Automatic Tire Chains *Onspot of No. Am., Inc.; Stratford, CT Cargo Storage & Trays *Rom Corporation; Belton, MO Carrier Accessories *I TOW IN, Inc.; Bellevue, KY Detach Units Professional Dispatch Svc.; Sherwood, OR Fenders *Phoenix USA; Cookeville, TN Fifth Wheel Equipment *Triple “K” Inds.; Canton, SD *Tru-Hitch; Torrington, CT Filtration, Coolant Technolgy *The Penray Co.; Elk Grove Village, IL Fuel Tank Systems Transfer Flow Inc.; Chico, CA

Immobilizers (Boots) Miti Manufacturers; Grand Jct., CO Mud Flaps USA Flap; Aurora, IN Novelty Items; Toys & Jeweley Mayflower Publishing; Cranston, RI Onboard Scales Air-Weigh; Eugene, OR Push Bumpers *Diversified Products; Jacksonville, FL Ride Control Products *Timbren Inds.; Niagara Falls, NY Roll-Up Shutter Doors *Rom Corporation; Belton, MO Suspension Products *Max Loader; Freeland, WA Toolboxes *American Eagle Accessories; Garner, IA *Phoenix USA; Cookeville, TN *RC Industries, Inc.; Elkhart, IN Transmissions *Allison Trans.; Indianapolis, IN Weller Reman; Grand Rapids, MI *ZF Industries; Vernon Hills, IL Vehicle Removal Junk My Car LLC.; Seymour, CT Vehicle Retarders *Jacobs Vehicle Sys.; Bloomfield, CT Video Recording Systems *Pro-Vision Video Sys.; Grand Rapids, MI Waste Oil Fired Heaters Lanair; Janesville, WI Norki Energy Systems; Poughkeepsie, NY Wire Rope Lubricant *VitaLife; Suffern, NY

American Towman Exposition, Baltimore MD, November 16-18 2012 You may know a tower who risked his or her life to save the life of another human being while on the job. To nominate a towing professional for the American Towman Medal, write a description of the incident and send with any corroborative material you may have, such as police reports, letters or newspaper reports. Include the nominee's name, company, city, state and phone, and your name, email and phone, and mail to:

Steve Calitri, American Towman 7 West Street, Warwick, NY, 10990 scalitri@towman.com Number 182 on Reader Card

72 • June 2012 • TOWMAN.COM

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Directory Portfolios AUCTIONS

APPAREL

Gulf Atlantic Supply – Supplier of enhanced visibility and high visibility safety wear and standard work wear. Shirts, Tee Shirts, Pants, Shorts, Jackets, Vests, Bibs and Foul Weather apparel. For more info call toll free (888) 662-1716 or go to our website www.gasafetywear.com.

Insurance Auto Auctions (IAA) – We sell towed and abandoned cars. From vehicle preparation and marketing to postsale payment and paperwork, IAA takes care of everything for you. Call for more info (708) 492-7000 or visit us online at www.IAAI.com.

An Advertorial Section

CABLES, CHAINS, HOOKS & SLINGS

TowLot.com is exclusively for towers with impound lots and unclaimed vehicles to auction off online. Vast bidder pool created through the Internet and live lightning round dynamics help drive bids skyward. No auction fees. Cars stay in your lot. Buyer pays you direct. Create a virtual showroom online in minutes; $30 per-vehicle showroom fee may be keyed into the system and recouped from the buyer. It's simple. Turn your abandoned-car lot into a gold mine! Call 1(866) 2638611 or visit www.TowLot.com.

B/A Products has everything you need for Rollbacks to Rollovers. We have many chain, web and cable assemblies available from stock and can custom manufacture to your specifications. Call (800) 327-3301 or visit www.baprod.com.

CAR CARRIERS - MANUFACTURERS

Century continues to offer the most innovative products available in the towing and recovery industry with products like the patentpending LCG™ carrier. The LCG™ has a deck height that’s 5 to 6 inches lower to accommodate taller loads. It also provides increased stability with the lower center of gravity, the ability to easily tie down loads while standing on the ground and a lower load angle for hauling equipment and vehicles. Call (800) 292-0330 or visit www.millerind.com to learn more.

Chevron continues to push the envelope in carrier design and innovation with the new LCG™ Generation II LoadRite. The Gen II LoadRite takes the already low load angle of the patent-pending LCG™ carrier and lowers the angle an additional three degrees, making it ideal for exotic and performance vehicles. Other new models include a new LCG™ Series 20 carrier. Whatever your carrier needs are – from industrial carriers up to 40,000-pound capacities or two-, three- and fourcar carriers – Chevron has you covered. Call (800) 886-6400 or visit www.chevroninc.com.

Dual-Tech – Want versatility? Our Side-

Dual-Tech – How are we different?

Puller, patent pending, offers a dual winch design to provide a safer, more versatile side-recovery system. Available in 9K, 10K, and 12K capacities, w/ a carrier or wrecker. Designed for chassis’ rated at least 24K GVW, with or without air brakes. New design allows the operator to perform recovery work from either side without having to climb on & off the unit to constantly adjust the direction of the pull. A valuable feature includes a wireless remote for the dual winches, manual free spool, optional air release, 3/8 X 85” wire ropes, hydraulic stiff legs w/ flat pad & fold down spade, adjustable pylon and eight tie back

Dual-Tech honors a 2 year structural warranty on all lo-pro series carriers. Units available with 10k, 12k, 16k and 20k capacities with lengths from 19’6 to 26’. Standard features include: low load angle, low deck height, dual flange bed locks, solid deck sheet, quad rail sub-frame, 1,152 sq. inches of nylatron wear pads and planetary winch. Dual-Tech is family owned and operated, priding themselves on building a quality product and providing personalized customer service. Visit us at www.dual-techinc.com or call 800-852-0345 today to have a unit customized for you. Now that you have tried the rest, try the best!

points. Visit www.dual-techinc.com or call 800-852-0345 for more details.

CAR CARRIERS - MANUFACTURERS

Jerr-Dan® Jerr-Dan’s 3- and 4-Car Carrier is built to be efficient while providing maximum versatility. This carrier is over 1,000 pounds lighter than anything in its class. Jerr-Dan’s STEELBEAM technology offers the weight saving, corrosion resistance of aluminum with the strength of steel. Standard features like fixed polished aluminum raised rails and a rigid tubular steel subframe make this the carrier to own. Learn more by calling 800-926-9666 or visit www.jerrdan.com.

Jerr-Dan’s® Side Recovery System is engineered and built for the most demanding runs. It's the largest and strongest in its class, almost 50% bigger and stronger than the leading competitor and it still fits within a 12” envelope. Standard Hydraulic Stabilizer legs assure fit with varying frame heights. Patent-pending Pivoting Recovery Boom offers a swivel feature that allows recovery from either side. The patent pending Independent Hide-Away Flip Down/Spade with Dual Stabilizing create a solid foundation for any type of surface with the boom locked into pulling position, the SRS is structurally capable of pulling from the front, side, or rear. Call (800) 926-9666 or visit www.jerrdan.com

74 • June 2012 • TOWMAN.COM

Jerr-Dan’s® Premium 6-ton Carrier has it all: brains, brawn and beauty. An optimized design offers 50% more strength without compromising weight. The exclusive 6 x 6 cross member system provides durable, even support without affecting payload capacity. Roll-formed rubrails offer better strength, and an exclusive cross ember/rubrail weld design reduces over 90% of direct welds to the sides of the rubrails for a clean, stream lined look. Call (800) 926-9666 or visit www.jerrdan.com to learn more.

Vulcan’s Extreme Angle, with its unique hinged tail section that provides a load angle as low as 6.5 degrees, or the patent-pending LCG™ carrier, with a deck height 5 to 6 inches lower than a conventional carrier, are just two of the many options and features available on your new carrier from Vulcan. For more information on the complete line of two- to fourcar carriers or industrial carriers, call (800) 292-0330 or visit www.millerind.com.

Directory Portfolios CREDIT CARD PROCESSING

North American Bancard – Towing Industry Exclusive: Wholesale rates starting at .05%. Free terminals (wireless, iPhone/Android swipe, wired). 0 setup/annual fee. Visit our website www.NYNAB.com or you may call 866-481-4604.

ELECTRONICS

Lodar has introduced a new range of Hard Wired Controls – they can now be added to any existing Remote Controls or ordered with current systems, giving backup should the radio fail or if the transmitter is lost or damaged. Call 800-658-6304 or visit our website at www.lodar.com.

EQUIPMENT FINANCE/LEASING

Intek Truck and Equipment Leasing Celebrating 26 years.

Specialty Vehicle & Equipment Funding Group – A subsidiary

Established in 1986, Intek Leasing specializes in truck/equipment leasing and financing; offering options for new and used, start-up and lease-to-own programs. Dealer inquiries welcome. Call 973-403-7788 or visit www.intekleasing.com.

of Brookline Bancorp, Eastern Funding's Specialty Vehicle and Equipment division provides direct financing programs nationally for specialty vehicles, tow trucks, and equipment. Call (631) 753-6611 or visit us at our website at www.specialtyvehiclefunding.com.

LOCKOUT TOOLS

Access Tools – Towers worldwide are using the ballistic nylon Air Jack Wedge. Unlike others, the Access Tools Air Jack features an internal stiffener to aid insertion. Call (800) 323-8324 or visit our website at www.hightechtools.com.

Steck Manufacturing, Co. – The “BigEasy” unlocks cars fast without damaging car doors and provides quick access for all your lockout needs. Also available is our BigEasy Night Light. Call (973) 222-0062 or visit www.steckmfg.com.

EMERGENCY LIGHTS

Blades Tow Right is a leader in

TowMate is now introducing

manufacturing high quality, affordable wireless tow lights. Better quality, better value; that’s Blades Tow Right. Call us at (800) 205-3232 or at (734) 449-0518 or visit us at www.bladestowright.com.

Power-Link technology providing a simple two-wire installation of affordable, customizable, and effective safety lighting systems including lightbars, arrows, strobes, and more! Contact your local dealer or call (800) 680-4455 for details or visit www.towmate.com.

GPS

JUMP STARTERS

Tom Tom can help you speed

Jiffy Jump – Powerhouse Industries has been supplying industrial Jumpstarters to the North East for over 25 years. We have built a reputation on integrity and customer service. Our lease model guarantees satisfaction and keeps you on the road. We provide 24-hour response and service from Maine to Maryland. See our full line up at Jiffyjump.com. Call us at (631) 325-5555.

up response times, decrease downtime and automate dispatching. More than GPS, TomTom WORKsmart™ fleet management solutions integrate GPS tracking, work order dispatching and navigation. (866) 459-3499 or visit www.tomtom.com/business.

PTO’S/CLUTCH PUMPS

MOTOR CLUBS

National Automobile Club (NAC) a full service commercial dispatch center, provides a diverse customer base of insurance carriers, private and government fleets, light to heavy duty roadside assistance. Call 650-294-7018 or visit our website at www.thenac.com.

DewEze Manufacturing Serpentine drive clutch pump kits for all of the 2011 and 2012 trucks. Also available for 2013 Fuso Trucks. Call 800-835-1042 for information or visit us on the web at www.deweze.com

TOWMAN.COM • June 2012 • 75

Directory Portfolios SCOTCH/SNATCH BLOCKS

SKATES

TRAILERS

WHEEL LIFTS

Bailey’s Towing Accessories, Inc. – A family owned business

I Tow In, Inc. – ITI has been a leader in the invention and development of products specific for the professional tower. We excel in introducing products to the industry designed to assist the tower in specific tasks with endurance a must. The skates tested to slide a car up to 1/2 mile, the Control Arm Skate stops secondary damage to the casualty and carrier bed damage on the tough ones. All ITI skates are constructed from recycled material. Call (800) 979-8697 or email rpoynter@insightbb.com.

Landoll Corp. – Manufacturer of

Dynamic Towing Equipment & Mfg. – This is the slide-in unit

who’s slogan is, "We do it right!" We continue developing new towing tools and offer best in class towing accessories. Call (919) 562-2984 for infomation or email Susan at susanbailey@baileystowinginc. com. www.baileystowinginc.com.

WINCHES

WHEEL LIFT ATTACHMENTS

Lift And Tow Universal Hidden Wheel Lift for your pick-up truck. Great for towers, repo men, body shops & dealerships. Finance options available. Call (866) 4946500. Visit us on the web for more info at www.liftandtow.com.

Pierce Sales – Pierce makes ordering winches easy and affordable. Buy the PS654-11HK Pierce winch and get free cable, angle mounts and roller guide. PSDEAL. Call-in only. (800) 658-6301. For information on other products contact us at www.piercesales.com

Traveling Axle, Traveling Tail, Car Trailers and now the all new Detachable Gooseneck 55 Ton. From 5- to 60-ton recovery and equipment transport trailers. Powder Coat – Galvanize. Call 800-428-5655 or visit www.landoll.com.

that's built by the same craftsmen who created this concept almost three decades ago. It has a 3,500lb. wheel lift with a 7,500-lb. tow capacity. Easy bolt-in installation with standard electric-overhydraulic pump, or optional clutch pump. Two year warranty. Call 800-831-9299 or visit www.dynamictow.com.

WRECKER BODIES - MANUFACTURERS

Century – A true leader in the towing and recovery industry, offers both power and performance with its line of heavy-duty equipment. Nowhere is this more true than with the 75-ton 1075S Rotator. Designed to tackle the toughest recoveries, the 1075S is equipped with 60,000-pound two-speed planetary winches, optional turret and belly winches, a variety of hydraulic front and rear outrigger options for superior stability, and a boom that offers 360 degrees of continuous rotation. Call (800) 292-0330 or visit www.millerind.com to learn more.

Century – offers a complete line of towing and recovery units, ranging from light-duty autoloaders with your choice of steel, aluminum or composite modular bodies to 75-ton rotators. The Century 3212 is one of the popular medium-duty models, featuring dual planetary winches, an aluminum modular body, and hydraulic rear spades – not to mention a 16-ton recovery boom and 12,000-pound underlift. Call (800) 292-0330 or visit www.millerind.com to learn more.

WRECKER BODIES - MANUFACTURERS

Chevron – The Chevron Model 512T is just one more example of Chevron’s commitment to quality, performance and versatility. Features include aluminum modular body, optional rear spades, dual 12,000 lb planetary winches with air clutch releases and more. Call 800-886-6400 or visit www.chevroninc.com.

Dual-Tech – offers self-loading wreckers providing a sleek innovative design with a 2 year structural warranty. The SL4A offers a towing capacity of 6,500 lb. with a 4,000 lb. lift rating. The SL5A offers a towing capacity of 7,500 lbs. with 5,000 lbs. lift rating. Both units are offered with 94” wide aluminum side body, polished aluminum diamond deck centers, 2 side tool boxes, lower work lights and back alarm. Units can be ordered with L-Arm wheel lifts, tunnel boxes and rear stiff legs. www.dual-techinc.com or call (800) 852-0345 for your customized unit.

76 • June 2012 • TOWMAN.COM

Dual-Tech – 16 ton wreckers, high

quality, low maintenance & built stronger than needed. Units built w/ a standard 138” CA, boom rating of 32,000 lbs. (retracted), 14,000 lbs. (extended), 12,500 lbs. lifting (retracted), 9,000 lbs lifting (extended), 12,500 lbs. power tilt (retracted), 9,000 lbs. power tilt (extended), up to 84” extended reach, 68” usable retracted reach. Standard equipment - aluminum side body w/ tool boxes, 3 sets of forks, pivoting spring lift attachment, storage bracket for attachments, 3 function wireless remote for under lift, hydraulic rear stiff legs & much more. www.dualtechinc.com or call (800) 852-0345.

Dynamic Towing Equipment & Mfg. – wrote the book on autoload-

ers. For almost 3 decades, Dynamic produced the very best autoloader. This 701 unit is a must for towers looking to get the job done quicker and safer. Standard equipment includes aluminum rock guards, tire spacer blocks and inside controls. Many options available. Choose the Lightning or Classic body. Offers a robust 5000-lbs. wheel-lift. Need a full 90° hook up, here’s your best in class autoloader. Industry’s only standard 3-year warranty with a purchasable 4- and 5-year warranty. Call (800) 831-9299 or visit www.dynamictow.com.

Directory Portfolios WRECKER BODIES - MANUFACTURERS

Gwinnett Place Ford – We are

Jerr-Dan – Pick up almost any-

a large volume distributor of Danco and Dynamic Wreckers and Rollbacks. We offer some of the lowest prices in the Industry and welcome your trades. We can help arrange financing for you and also offer delivery to all 50 States. Please call for your quote today! We also can assist you with products from Miller Industries and Jerr-Dan. Call 404-569-4723 or visit www.gwinnettplaceford.com.

thing with Jerr-Dan’s 50-Ton Integrated Wrecker. It has the longest underlift reach in its class—181" past the tailboard and the longest three stage recovery boom—291" past the tailboard. It also has the only boom featuring marked ratings with five positions. This is total power, versatility, and integrity. Call 800-926-9666 or visit www.jerrdan.com to learn more.

WRECKER BODIES - MFG.

Vulcan – continues to lead the industry by providing innovative, durable and brutally tough integrated heavy-duty units. In keeping with that promise, Vulcan introduces a new PolyBilt body option for its V-50, V-70 and V-100 units. In addition to the obvious benefits of rust and corrosion resistance, the body features brushed-aluminum doors with power locks, adjustable shelves and built-in storage racks. Call (800) 292-0330 or visit www.millerind.com to learn more.

Jerr-Dan – Do more—and do it better and faster with Jerr-Dan’s MPL self-loader. The headboard gives you best in class visibility. The clear deck top means more space for storage, the patented over-center LOCKLINK safety mechanism locks wheel retaining arms in full tire-engaged position, while the adjustable underlift level stop assist system lets you get set up quickly. Call 800-926-9666 or visit www.jerrdan.com to learn more.

Vulcan – When it comes to auto loaders – Think Vulcan 812 Intruder II that features increased visibility for easy hook ups, a new hose tracking system for longer life and a totally redesigned crossbar assembly. Available with steel, aluminum or composite modular body, Vulcan has the solution for all your towing needs. Call (800) 292-0330 or visit www.millerind.com.

WRECKER BODIES - DISTRIBUTORS

Akins Body & Carrier Sales – The #1 Atlanta Ford and Dodge Commercial Dealer & Chevron distributor. We will deliver anywhere in the U.S. Large inventory of Ford and Dodge chassis on the ground. Financing available. Call 866-389-4173 or visit www.akinsford.com.

Crouch’s Wrecker Sales – An industry leader in sale and support of towing equipment. Authorized distributor for Miller Industries; Century, Challenger, Champion, Eagle, Holmes, Vulcan and Miller Trailers. Large inventory of new and used towing and recovery equipment provides the opportunity to select heavy, medium or light duty wrecker, car carrier, autoloader or multicar trailer with one simple contact. Call 800.628.5212 or visit us at www.crouchtowtrucks.com.

Equipment Sales & Service – Chevron 404 Autogrip. For Northeast and regional sales call 800-243-7516 or 973-743-7516 our courteous and experienced sales and parts department staff will be happy to assist you. Technical questions welcome. For all your full Service Parts and Sales needs www.esstrucksales.com.

WRECKER BODIES - DISTRIBUTORS

Matheny Motors – is a Full-

New England Truckmaster –

Purpose Wrecker Sales – has

Worldwide Equipment Sales

Line Miller Industries Distributor covering Ohio, WV, and Northern VA. Two convenient locations in Mineral Wells, WV and Woodbridge, VA. We offer new and used towing and recovery equipment with full service and parts departments. Visit us at www.mathenymotors.com to view our wide selection of inventory and parts. Matheny Motors has been in the truck equipment business since 1922. Call Mineral Wells WV at 800-2844418 ext. 540 or Woodbridge, VA at 866-499-9126 ext 2.

Specializes in Custom Built orders – wreckers, carriers, light and heavy duty. Sales, service, financing, and installation. We are a full line Miller Distributor. Call 800-481-0501 or visit www.netruckmaster.com

been the leading supplier of towing equipment for over 26 years. We are a distributor for Miller Industries. Call 636-639-9700 for more info or visit us at www. purposewrecker.com.

– Jerr-Dan Towing Equipment, Landoll Sliding Axle Trailers, Minute Man Self-Loading wheellifts, and Wells Cargo Enclosed Trailers, Driver Locate GPS Tracking, Super Springs, 911 EP, Code 3, Federal Signal, Whelen, Ramsey Winch, Goodall and Zacklift. Call 815-725-4400, or visit us at www.NewTowTrucks.com and www.DriverLocate.com.

TOWMAN.COM • June 2012 • 77

American Towman's Empire Builders program is designed to boost recognition of your company's excellence to your local area market. Empire Builders An Empire Builder in the towing industry is a tower who has become a dominant force in his market area. Various factors may have contributed to this: growth

in call volume and fleet size, key commercial accounts, diversification in towing or automotive related fields, recognition of special achievements by sectors of the towing industry or the town, such as the police, motor clubs or trade media. Your company may be long established, playing a dominant role in towing in your locale, or you may be an Empire Builder if you’ve been in busi-

ness for just five years, and have shown significant growth and success. On companies identified as “Empire Builders,” American Towman will be sending a feature article to respective county and town newspapers. Newspapers like positive stories to help balance out all the negative ink in news coverage. If you apply for recognition as an Empire Builder, you may be contacted for more information and photographs of your operation. American Towman will also be recognizing Empire Builders through editorial coverage in the magazine and on the Internet via Tow Industry Week and American Towman TV, and will be showing recognition as well at one of the American Towman Expositions.

Please fill out and send to: Empire Builders/American Towman, 7 West Street, Warwick, NY 10990, or fax to: 845-986-5961, or email to scalitri@towman.com Awards Year Established: Founder of the company: Current owner: Year Current owner took over: ___ Number of tow trucks in first year: ___ Number of tow trucks in fleet today: ___ Fleet units include: ___ Light duty ___ Medium Duty ___ Heavy Duty ___ Key commercial accounts(list five top accounts, excluding motor clubs)

National trade awards/local commendations

Name: This information is considered confidential and will not be included in any writeups:

Call Volume, number tows/service calls dispatched annually: On Rotation for these municipalities:

Title: Co: Address:

Exclusive towing contract with the following municipalities: City:

Number of vehicles auctioned off monthly or sold to salvage: Diversification Business is diversified into other areas related in some fashion to the towing business (include name of business(es) and one or two word description of the nature of the business(es). If diversification falls under same company name as the towing company, use the term, Division, such as, the Equipment Rental Division, or Lien Services Division:

Name Description Name Description Name Description

State: Email: Phone:

Zip:

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80 • June 2012 - TOWMAN.COM

Muni-Tow Conference Addresses Rate Hike Proposals Rate Hike Proposals, City Tow Contracts, and Ticket Scofflaw Tows are just a few of the dozen presentations that make up the first-ever Municipal Towing Conference being held in San Antonio, Texas, during Tow Expo Int’l, Aug. 2-4. All seminars of the Conference relate to police towJohn Borowski ing and many of them present new revenue opportunities for towers, like the two seminars on Accident Remediation presented by John Borowski of Amber Energy Services and the seminar on Online Auctions conducted by Brandon Richard of TowLot.com. New Jersey tower Frank Sanchez will be conducting a Frank Sanchez seminar on Rate Hike Proposals. Sanchez is known for the “Sanchez Paper,” which is what every town council should know about operating an impound business. Conference attendees in San Antonio will walk away from the Sanchez seminar with a printed guide that will detail how to persuade a town council to grant a rate Brandon Richard increase for non-consensual tows. Attorney Mark Hull will address issues common to rotation disputes and exclusive city contracts. Hull is the attorney for the Southwest Tow Operators. In his practice he has helped many towing companies secure city contracts. The Muni-Tow Conference, co-sponsored by TowLot.com and American Towman, will credit every conference attendee $300 towards a first auction on TowLot.com. For details on this promotion and on all seminars of the Conference, go to towshow.com/towexpo.

Towers Protest in Toronto Hundreds of independent towers drove in a convoy/protest on major highways in Toronto on May 16 against a new contract plan by the Ontario Provincial Police. The potential change comes after changes in legislation gave the OPP authority to impound vehicles for offenses like impaired driving or driving with a suspended license. The OPP then asked for bids for certain types of towing. The protesting towers say the types of towing that will go to contracted towers affects 30 percent of towing business for independent drivers; OPP said it will affect only about 15 percent of towing businesses. “It will have a major effect on us. We’d like to work with the city, with the police— we’re not here to cause any grief to anyone,” said protest spokesman Ron Black, who would like to set up a formal association with police input. “Let’s sit down with police and let’s set out rates, guidelines.” “We are responsible … the ones impounding that vehicle. .... We want to know how much it’s going to cost,” said the OPP spokesman. In other towing situations, OPP said, as long as a car isn’t obstructing a lane, the driver of a motor vehicle has a choice of who to call for a tow. Black fears the police decision to contract some towing is a step toward restricting independent towers. Source: www.thestar.com Number 223 on Reader Card

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TOWMAN.COM - June 2012 • 81

rims. As winching begins, the stuck truck, along with the combined resistances of angle, grade, surface and now suction, are all wreaking havoc on the winch line. As the operator activates “Winch In” and the line load increases, the wire rope most likely starts to sing and pop. There could even be some rearward movement from the tow truck as the mired casualty is held back by the suction created by the pull. This is a scenario most operators might identify as routine and go to work using a single wire rope without adding a snatch block or second line to the load to reduce the resistance. Wire rope becomes greatly strained when load is applied, and this is when it can more easily be cut or snap if it hits a cut point. The resulting whiplash is a violent letting go of wire rope that travels at lightning speeds, usually straight back to the winch or point of origin. When relating point of origin to where operators stand when working at the tow truck’s controls, the operator faces the potential of great bodily injury … or death.

Dangerous

Cut Points

The Wrong Path: Recognizing cut points, you must understand that any rigging scenario can produce wire rope contact somewhere.

by Randall C. Resch Rollovers rigged on the far side create possible cut point at underside frame rails.

Keep Your ‘Lifelines’ Safe Under Load 82 • June 2012 - TOWMAN.COM

t a recent tow operator safety class, I observed, repeatedly, errors with dangerous potential outcomes when working with winch lines under extreme loads. The possibilities for operator injury were so obvious, I had to write about it immediately. First, let’s define extreme recoveries/critical winching scenarios as anything beyond those “normal” load-and-go operations common to tow trucks and flatbed carriers. Extreme and critical recoveries involve pulling wire rope, creative rigging, overcoming resistences and anything else beyond the load-and-go scenario. Cut points are present during every critical winch and extreme recovery scenario. Since your tow truck’s winch line is

its lifeline, avoiding any situation where the wire rope could be cut should be paramount and an important training topic for your drivers. Two questions stand out: • How do you recognize cut points? • When a cut point occurs during winch-out scenarios, what are the immediate next steps to avoid separation of the wire rope? At two recent safety courses, I watched towers work different scenarios and monitired them to see if they were looking for cut-point dangers in the recovery situations. Generally and consistently, rigging became misrouted, relaxed, or the winch line was dragged across sharp edges without being noticed by the operator at the controls. It seems that many towers,

regardless of training or experience, seldom look at the entire picture throughout the full recovery. Why the fuss? During recoveries, most operators are keenly watching the working end (hook) of the line, but they seldom watch what the wire rope is doing elsewhere. If the winch line were to leave its intended path and find its way to a hidden sharp edge or other obstacle, it could result in a cut point. The result is a potential breaking or violent whiplash of the line and load, or, minimally, loss of the intended load.

The Problem Picture your tow truck’s winch line spooled out past 100’ where it’s attached to a dually pickup well-mired in the mud to the middle of the truck’s

Recovery Trucks When working with recovery tow trucks, cut points can occur at these locations: • Under boom wings designed to keep wire rope parallel to the recovery boom’s length. A cut point could occur if wire rope gets under the wings when load is applied. • When the winch line comes out from the spool beyond the fair lead roller wheels, and gets caught between the sheave heads and the sheave roller wheel at the top of the boom. The cut point can be on either the side of the wheel, or if the sheave tips are damaged or bent. • If wire rope is under a lowered wheel lift and the operator is unaware that wire rope was not placed in a snatch block.

The Wrong Path: Flatbed Carriers We’ve been told that flatbed carriers aren’t specifically designed to be recovery trucks, unless outfitted with TOWMAN.COM - June 2012 • 83

side-pull devices designed for recovery activities. Skilled tow truck operators who are trained in rollovers and other challenging recoveries and are aware of a flatbed carrier’s operating systems, can conduct rollover and winch-out recoveries. When working recoveries with a flatbed carrier, wire rope is susceptible to cut points in these areas: • Side fair lead rollers on winch mount at spool. Deep gouges in the side rollers can be caused by side winching and when side rollers aren’t greased or maintained, causing rollers to not turn when contacted by wire rope. • If the carrier’s deck is horizontal and the operator winches from the winch’s mounted location, wire rope can make contact with the trailing edge of the deck. • When attempting side winching without utilizing a snatch block, wire rope runs across or over the top of side rails. • When carrier operators take short-cuts by using a J-hook to change the wire rope’s direction, instead of a snatch block. (How much time does this reallly save?)

Wire rope that stacks on the left or right side could create shock-load separation.

Damaged snatch blocks create numerous cut points.

When using a snatch block with a carrier ’s rollover deck setup, the snatch block sometimes shifts to the side and the working wire rope now touches the sharp sideplate of the snatch block. This is especially dangerous when under extreme load. Wire rope can be prematurely damaged when rigging for a stiff-leg rollover, where the winch line lays over the 4x4 wood causing the line to kink or split the 4x4. Instead, lay the winch line’s hook flat atop the 4x4 to

avoid potential splitting of the wood. Recoveries and winching events should always avoid letting wire rope drag across sharp objects or rocks. Trainers should teach the importance of keeping your “head on a swivel,” watching all operating components to ensure they’re working in the manner intended. It’s highly recommended that operators (and other helpers onscene) watch all areas where the winch line travels to avoid cut points that may develop.

Field Awareness Recognizing cut points is knowing and understanding that any rigging scenario can produce suspect wire rope contact somewhere in its path. If the wire rope is in poor condition to begin with, the load becomes dangerous to wire rope integrity. Wire-rope seperation is a dangerous right-now scenario that can’t be calculated or anticipated. 84 • June 2012 - TOWMAN.COM

Top boom sheave areas are common cut points for recoveries.

continue to page 86

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TOWMAN.COM - June 2012 • 85

DANGEROUS CUT POINTS continued from page 84

The wrong tool (commonly used) for a snatch-block recovery.

Pass it On Success happens when the tow operator watches moving parts all the time as it regards critical winching scenarios, and to be aware of the wire rope’s location at all times. Trainers should stress the importance of watching all paths and locations of the wire rope’s route as it leaves the winch spool to thread its way to the casualty. Cut points can be eliminated by simply stopping all winch procedures, evaluating the winch line’s path, and rerouting the path of travel. For rubbing cut points that may cause the wire rope to separate, cover with a floormat, mudflap, piece of carpet, wood, or even a glove to eliminate

sharp edges. The operational task is to see the potential danger first and fix, not miss it and react when line separation occurs. At the moment rigging is made complete and critical winching begins, a quick look around is necessary to ensure there are no areas or obstacles that could cause potential cuts or separation. For tow company owners and managers, periodic safety meetings should reaffirm the importance to visualize and see all moving and working components of your winch and working line. Cut points are preventable if corrected action is taken immediately.

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Non-maintained rollers get gouged and produce sharp half-moons.

Remember, no two recoveries work the same and it’s your job to ensure each recovery has a successful outcome that’s injury- and incident-free. Randall C. Resch is a retired California police officer and has been in the towing and recovery industry for 40 years as a tow business owner, manager, consultant and lightduty trainer. Email Randy at rreschran@aol.com.

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For advertising opportunities call 800-732-3869 Dennie Ortiz x213 dortiz@towman.com Ellen Rosengart x203 erosengart@towman.com

TOWMAN.COM - June 2012 • 87

Navistar Introduces International LoadStar Work Truck Navistar recently unveiled the International LoadStar light-weight low cab-over engine (LCOE) work truck. Designed from the ground up with input from drivers and fleet managers. It includes: • Stainless steel cab. • Ergonomically designed cab interior and control placement. • Navistar’s Diamond Logic multiplexed electrical system. • Integrated powertrain powered by MaxxForce, featuring CleanBurn Emissions Technology or optional natural gas version in early 2013. LoadStar’s high performance and durable design features the industry’s first stainless steel cab-over design, creating a high-strength, long-lasting and corrosion-resistant cab. The truck also has variable depth frame rails designed for vocational usage offering maximum durability for users.

LoadStar will be available for orders in October 2012. Additionally, Navistar introduced OnCommand Connection, a vehicle support program that provides commercial truck operators with visibility to important vehicle information

while the vehicle is on the road. Integrated with Navistar’s MaxxForce engines, OnCommand Connection uses truck performance data to proactively interpret and anticipate needed maintenance. Learn more at www.navistarpartsandservice.com.

New International Loadstar features ergo-designed cab and controls.

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Stertil-Koni Plant Honored Stertil-Koni’s U.S. manufacturing facility in Streator, Ill., received the “Manufacturing/Industrial Business of the Year” award from the Streator Area Chamber of Commerce at the Chamber’s recent 100th Year Annual Meeting. Criteria for the award is outstanding growth or growth potential, outstanding management, excellence in customer service, community involvement and entrepreneurial spirit.

Doug Grunnet, former president (left) and Allan Pavlick, VP at Stertil ALM received the “Business of the Year” award for the plant.

“Our company is pleased to contribute to the creation of local jobs in Illinois and proud to manufacture world-class heavy-duty vehicle lifts in the U.S.,” said Allan Pavlick, VP of Stertil ALM.

Caterpillar Expands SelfLoader Line Caterpillar Forest Products entered into a marketing agreement with Palfinger Inc. to distribute a line of knuckle-boom self-loaders. Initially, the line will include multiple models and will be marketed through select distributors experienced with truck-mounted loaders. The Prentice/Epsilon self-loader line features two types: the Z-boom, which folds up to save space on the trailer, and the L-boom, a standard boom. Various lift capacities and operational speeds are available within each type. www.caterpillar.com Number 178 on Reader Card

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Number 198 on Reader Card

Taking the Curves with Ultra-Shift Plus by Emily Oz

just keep adding to my list of “firsts” working for American Towman TV. I got behind the wheel to drive my first wrecker, an 18-speed 35-ton tow truck, none-the-less! It was an empowering experience. At the Florida Tow Show in April, I was asked to test drive a tripleaxle Kenworth T-800 with a Century 7035 heavy-duty wrecker. Wondering why I haven’t mentioned my superior driving skills before? Well, probably because I don’t have any. My friend Rachel tried to teach me to drive a stick-shift car in high school. That resulted in a screeching series of jerks just to get through one stop sign. I was mortified by the experience and, for me, a manual operation is not the way to go! Back to the test drive, the heavy I got to operate had Eaton Corp.’s new UltraShift PLUS automated transmission in it. Miller Industries is the first in the industry to put these automated transmissions into tow trucks. Eaton designed the manual gear box with automated shifting capacity. This product brings together the convenience of an automatic transmission and the fuel economy of a manual transmission. Considering that I own an automatic Mini Cooper, the UltraShift PLUS is the only reason someone like me could operate a heavy-duty rig. The test drive was definitely a memorable ride for me! I was a smooth operator, grinning from ear to ear. After the drive, I talked with Eaton’s David Brooks about the benefits the UltraShift PLUS brings to towers. He discussed the better fuel economy and lower cost of ownership, to name a few. Brooks also explained that one of the great enhancements of the product is its lowspeed maneuverability, and said that a driver can ease around turns and creep along without any jerky movements. The new owner of the truck, Billy Van Valkenburgh of Absolute Towing in Hunter Mountain, N.Y., was really excited to drive it home from the Florida 94 • June 2012 - TOWMAN.COM

ATTV Host Emily Oz sports a wide grin taking control of a Kenworth/Century heavy-duty wrecker.

Tow Show. Van Valkenburgh said he is the only one in his area with a heavy duty and he feels the automated transmission will work really well on the steep and windy mountain roads he services. Opposite of the tricky climbs in upstate New York are the subtle rolling plains of San Antonio, Texas. That’s where I took my first ride-along with a heavy-duty operator. Jason Banis of Banis Towing Service who was kind enough to let me join him one afternoon during my

visit to town to preview the site for Tow Expo International this August. Jason and I were called to assist a situation at the San Antonio Raceway. My experiences in heavy-duty wreckers, riding along and driving, will be featured as stories on Towman TV. I hope you tune in to watch at AmericanTowmanTV.com. Stay safe out there! Emily Oz is the anchor and producer for American Towman TV. You can email her at oz@AmericanTowmanTV.com

Number 159 on Reader Card

‘Overkill’ Is One of a Kind

uss Jones is the owner and driving force behind Russ Automotive in Fulton, Mo. He officially opened the doors of Russ Automotive in 1989, but is proud to have served Callaway County his whole life. The company has 10 full-time employees plus on-call trained and certified recovery personnel that provide medium- and heavy-duty towing and recovery throughout mid-Missouri. The Russ Automotive fleet includes five heavies, one medium-duty tow truck, one light-duty tow truck, two carriers, two service trucks, two tractors with Landoll trailers, a 1974 Dodge Bighorn with a 28’ end-dump trailer, a 1980 Peterbilt 359, emergency response trailer with two sets of air cushions, and numerous other pieces for spill cleanup, site restoration and more. Included in this impressive fleet is this magnificent one-of-a-kind NRC rotator. Nicknamed “Overkill” by Russ and his crew, this beauty is a 2012 Peterbilt 367 set-forward axle twin-steer tractor with a 2013 NRC 50/65 CSR. It is NRC’s first 65-ton unit. “It is also the first ever set-forward axle twin-steer 65-ton Composite Sliding Rotator ever built,” said Russ. He purchased this rig from Jerry Mies at Doonan Truck & Equipment in Wichita, Kan. Mies spec’d the truck and chassis; NRC custom-built the wrecker. An ISX Cummins 550-hp engine mated to a Fuller 18-speed transmission powers Overkill. For pulling and lifting, Overkill is equipped with two 50,000-lbs. planetary

96 • June 2012 - TOWMAN.COM

winches on the main boom and two 20,000-lbs. planetary secondary winches. “We switched out the original rope and put on crane rope for overhead lifting,” Russ said. Overkill is completely wrapped in LEDs and custom water-jetted stainless touches, including the company name cut into the front bumper. “This truck arrived a week before the Florida Tow Show, so my crew did three weeks of work in one week, working 18hour days to get it ready for the show,” said Russ. “This truck is brand new so the most memorable or unique job it’s done was lifting a bus at the 2012 NRC PreShow Demonstration.” NRC painted the bed and Doonan Trucks painted the cab. The graphics were done by David Cook, Jones WaterJet, and in-house by Russ Automotive. “The paint job was inspired by our 1992 Peterbilt 60-ton Century rotator,” Russ said. Special equipment includes the HighLites Advanced Warning System, NRC

by Jim “Buck” Sorrenti Photos courtesy of Russ Jones

Rigging Box and the Big Ole Underlift. “The Big Ole Underlift is a very long heavy-duty four-stage underlift. It has a full extension of 176 inches and it’ll lift 20,000 pounds. At 87 inches, it lifts 60,000pounds,” Russ said. The HighLites Advanced Warning System is a one-of-a-kind piece of equipment on this rig, and is produced by Russ Automotive. A hydraulic platform system allows for a specially engineered LED lightbar to be lifted above casualties that block traditionally mounted lights. “This is something I’ve been working on for the past six years and now it’s a reality,” Russ said.

Tech Highlight Chassis: 2012 Peterbilt 367 set-forward axle twin-steer. Wrecker Body: 2013 NRC 50/65 CSR. Engine: ISX Cummins 550-hp. Trans: Fuller 18-speed. Winches: Two main 50,000-lbs. planetary; two secondary 20,000-lbs. planetary. Graphics by: David Cook, Jones WaterJet, Russ Automotive. Plant: NRC (bed); Doonan Truck (cab). Equipment: HighLites, NRC Rigging Box, Big Ole Underlift. Extras: Custom LEDs and stainless accents.

Number 159 on Reader Card

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Send your thoughts/suggestions on the Adventures to scalitri@towman.com or American Towman, 7 West St, Warwick NY 10990

GEICO would like to thank you for your daily commitment to making the roads a safer place for our 12 million drivers — 24 hours a day, 7 days a week, 365 days a year.

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American Towman Magazine - June 2012

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