American Towman Magazine - June 2015 by dortiz-towman

Towers Take Summer Vacation on the River Walk in San Antonio: Tow Expo Int’l, Aug. 13-15

Towing’s Top Suppliers* Advertising/Marketing OMG National Photo Card Specialists Air Cushions Matjack/International Wreckers Savatech Auctions Insurance Auto Auctions Towlot.com Cable, Chains, Hooks & Slings B/A Products Equipment Sales & Service Manufacturer's Express Savatech Car Carrier & Wrecker Manufacturers Century Chevron Dangelo’s Custom Built Dual-Tech Dynamic Towing Equipment & Mfg Holmes Jerr-Dan Miller Industries Vulcan Equipment WeldBuilt Car Carrier & Wrecker Distributors Akins Body & Carrier Sales Atlanta Wrecker Sales Atlantic Emergency Solutions Austin Hinds Motors B&Z Sales Big Tows Crouch's Wrecker & Equipment Sales Daniel's Wrecker Sales Don Jackson East Penn Truck Equipment Elizabeth Truck Center Florida Wrecker Sales Ginn Carrier & Wrecker Sales Kavanaugh's Towing Equipment Loganville Ford Lynch Chicago Matheny Motor Truck Co McMahon Truck Centers New England Truckmaster Pardo’s Sales & Service Rick’s Truck & Equipment RPM Equipment / Wrecker Capitol Rush Towing Systems Smyrna Truck & Cargo Tow Industries Truck Body Sales Twin Cities Wrecker Sales Twinstate Equipment Worldwide Equipment Sales Zip's Truck Equipment Computers Software Beacon Software VTS Systems Software Crashfilm Crashfilm Credit Card Processing North American Bancard Die Cast Toy Trucks Extreme Toys LLC

Electronics Lodar USA SavaCOMM Emergency Lights AW Direct Custer Products Sirens & Emergency Beacons SpeedTech Lights Towmate Equipment Finance / Leasing Advantage Funding Integrated Leasing Intek Truck Equipment Leasing Santander Bank Specialty Vehicle & Equip. Funding Group Insurance ATIG Austin Insurance Chase Insurance Agency Hanks Insurance Group IGTC Pacific General Insurance Seacrest Insurance Agency Western Truck Insurance Services Lockout Tools Access Tools Steck Mfg. Co. Media American Towman Magazine American Towman TV RepoTimes.com TowIndustryWeek.com Motor Clubs Agero Allstate Roadside Services Coach-Net GEICO Road America United States Auto Club - Motoring Division Motorcycle Recovery Products Condor Products Oils & Lubricants Amsoil Parking Enforcement OnlineParkingPass.com PTO's / Clutch Pumps DewEze Roll Up Doors R•O•M Corp Safety Products Safety Track Sonetics Simulator Accessories Phoenix USA Technology Tow123 Powered by ADD Tools I Tow In Tow Dollies Zendex Tool Corp. Towing Accessories Tow Ramps Trailers Kalyn-Siebert Landoll Sun Country Trailers Utility Trailer Sales Southeast TX Training American Towman Expositions Recovery Billing Unlimited Transmissions Eaton Transmissions Truck Chassis Ford Commercial Truck Freightliner Trucks Isuzu Commercial Truck Wheel Lifts Lift and Tow Minute Man Wheel Lifts Wheel Lift Attachments Triple K Industries Zacklift International Winches ComeUp USA Warn Industries Winches Inc

*Participating advertisers

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Aftermath of Hurricane Katrina in Biloxi, Miss. Read about United Road Tow's Disaster Response Team, page 86. FEMA/Mark Wolfe photo

FEATURE CONTENTS

Wireless Headsets The industry keeps advancing and new headsets can help you with on-scene communications. by Terry Abejuela

Train Tracks & Recovery

Departments

The 2014 Light-Duty Donnie went to these companies who worked together on a multi-vehicle recovery. by Larry Styba

Walkaround . . . . . . . . . . . . . . . . .6

News Share . . . . . . . . . . . . . . . . .8

2015 Supplier Directory

Road Tools . . . . . . . . . . . . . . . . .10 Repo Run . . . . . . . . . . . . . . . . . .12 Beacons On! . . . . . . . . . . . . . . .16 AD Index . . . . . . . . . . . . . . . . . .34 Chassis Check . . . . . . . . . . . . . . .85 Work Horse . . . . . . . . . . . . . . . .90 Towman’s Market . . . . . . . . . . . .94 My Baby. . . . . . . . . . . . . . . . . . .96 Low Down . . . . . . . . . . . . . . . . .98 Adventures of A.T. . . . . . . . . . . .106

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Save this issue to refer to all year long for the comprehensive list of industry suppliers.

Towing’s Disaster Team A Q&A with Jim Hurst of United Road Towing about the company’s new Disaster Response Team. by AT Staff

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Getting the Most It’s always challenging to find a reputable vendor for the equipment or services you need to run your business. This month’s issue provides you with the industry's most comprehensive guide to suppliers. It’s an invaluable resource year-round to find products and services to help you succeed. Top industry suppliers look to capture your interest with advertisements showcasing their wares and expertise. Look closely at them to see what’s new on the market or for any special offers. You will find many within the directory pages you are familiar with; you’ll notice some new merchants as well. Peruse each page— you’ll never know what you’ll find. The print edition of our directory has a long shelf life, but our digital edition has an even longer one. Access it anytime, anywhere at itowman.com. Another advantage of the digital edition is the ease of simply clicking on an advertiser’s ad or product listing in the direc-

Being a Professional

by Dennie Ortiz

tory and being taken instantly to their website to learn more. American Towman endeavors to keep you connected to suppliers that help you run your business through other means as well. Our Reader Service Card is found in every issue of our print edition. This tried-and-true method we offer (only magazine in this industry) allows you to circle the corresponding number for an advertiser on the card, fill out your contact info and mail it in postage-free. Suppliers then contact you with information on the products you requested. We also offer a digital version of that card via product links at Towman.com on TowIndustryWeek. A click of your mouse will offer you a list of advertisers in the latest issue of our magazine. Check off which advertisers you’re interested in, type your name and email it; the suppliers instantly receive your request. So let your fingers do the walking in this issue or let your fingers do the clicking online to stay up-to-date on what’s out there to help your business.

by Brendan Dooley

When it comes to “being professional” on the job, that’s a vague target. What specifically does it mean to be a pro? In an exposed business like towing and recovery, it’s as much about how you appear to others as what you do. In this issue, there are a few examples for you to consider. In recovery, one aspect to think about is communication. On page 28, Field Editor Terry Abejuela discusses the advances in wireless headsets. On complicated recovery jobs, new models offer clearer communication than ever that make the site safer. The headsets make shouting nonexistent, which makes the scenario look like it’s run by seasoned pros. Trained towers also keep scenes safer and proficient. On page 36, we see the 2014 Light Duty Donnie Cruse Recovery Award winner, ironically, on a call that came while the team was hosting a WreckMaster class. They went out to work together with another team to remove vehicles from a railway. Certification is important in repossessions too. Repo Run Editor Mark Lacek on page 12 talks about the certification programs available to repo agents, including the CARS certification for auto repossessors and a new opportunity for commercial agents in the Certified Commercial Recovery Agent national certification program. Finally, of course using the right equipment in the first place is essential. A trained, certified operator should be using the right tools and trucks, from a light-duty wrecker to a rotator, on each job. 6 • June 2015 - TOWMAN.COM

First On The Scene! Dennie Ortiz Steve Calitri Brendan Dooley Charles Duke Randall Resch Terry Abejuela Jim “Buck” Sorrenti David Kolman Bill Simmons

Publisher Editor-In-Chief Editor Senior Editor Operations Editor Field Editor, West Field Editor, Northeast Chassis Editor Safety Editor

Emily Oz

On Screen Editor

Mark Lacek

Repo Run Editor

Editorial Board Tommy Anderson Don Archer Roy Carlson Debbie Collins Belinda Harris Bill Johnson Ron Mislan Kurt Wilson

Dallas, Texas Jefferson City, Mo. St. Paul, Minn. Las Vegas, Nev. Greensboro, N.C. South Hadley, Mass. Warren, N.J. Creve Coeur, Ill.

American Towman Staff Ann Marie Nitti Dennie Ortiz Ellen Rosengart Norma Calitri Miriam Ortiz Henri Calitri Toni Vanderhorst William Burwell Peggy Calabrese Ryan Oser Emily Oz Steve Calitri

Page Layout Artist Advertising Sales Mgr. Senior Account Exec. VP of Accounts Subscription Manager Customer Service Publisher’s Assistant TIW Media Director Regional Advertising Sales iMarketing Manager ATTV Producer President

American Towman Media Headquarters 7 West Street, Warwick, NY 10990 800-732-3869 or 845-986-4546 E-mail: Publisher: dortiz@towman.com Editor-In-Chief: scalitri@towman.com Editor: bdooley@towman.com AT’S Digital Edition: itowman.com AT’S Website: towman.com AT’S Weekly: towindustryweek.com ATTV: americantowmantv.com Copyright ©2015 American Towman Magazine is published 12 times a year by American Towman Media, Inc. Subscription: $50–1 yr; $95–2 yrs • US $65 and $105 • International Editorial Policy: the act of mailing or delivering a letter or article to American Towman Magazine, shall constitute permission to publish that letter or article or any portion thereof. American Towman Magazine reserves the right to edit any and all material submitted. American Towman Media does not test or review products submitted for inclusion in its publications. All included information, specifications and abilities are as claimed by the equipment manufacturer who is solely liable for any defects or misrepresentations in its products.

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Gainesville Caps Tow Fees In Georgia’s Hall County, the city of Gainesville and the county both use tow rotations, but only Gainesville places price limits on non-consent tows. Residents and towing companies both are unhappy with the disparity. One resident in particular is unhappy because fees were not capped on a tow within Gainesville city limits when the state patrol arrived first and called a wrecker from its county list. Chip Patterson, owner of Patterson Auto Service, was involved in negotiating the most recent increase in the city’s cap in 2007, with the price of a standard tow rising to $100 from $75. The cap is set at $200 for passenger cars damaged in accidents, up from a previous limit of $150. Patterson disagrees with any cost caps, but his main priority now is seeking an increase in the per-day impound storage fees for Gainesville, hoping for a raise to $25 from $15 for outside lots. He said he normally charges a $30 storage fee. Source: www.gainesville.com.

Arrests over Kids in Towed Vehicle Police in Naugatuck, Conn., arrested two people for letting children stay in a vehicle while it was towed on a flatbed. Myrna Oquendo, the adult responsible for the children, and tower Benny Rodriguez were arrested because they allowed the two children, ages 10 and 11, to remain in the vehicle while it was on the flatbed truck. The ride from Stamford to Springfield was supposed to be more than 90 minutes. The truck made a stop at a gas station where a witness cut the trip short by notifying authorities. Source: www.erietvnews.com. 8 • June 2015 - TOWMAN.COM

Truck Thief Steals Tow Truck in Escape Michael Allivest appeared at the man, 28, is charged top of the hill who with two counts of saw a woman filling grand theft and four out paperwork for a counts of hit and run tow; before she knew after stealing a tow it, the man slid truck in a getaway behind the wheel of in Tallahassee, Fla. the Parkway Wrecker It all started carrier. when a cement A truck thief abandoned a still“We saw him truck—without a dri- rolling Mack truck and jumped jump in the tow truck ver—careened down into this Parkway Wrecker flatbed driver’s truck and take to escape the scene. WCTV.com a street and crashed. image. off,” a witness said. Neighbors saw a big Police officers blue Mack truck speeding down the spotted that “rolling billboard” about hill with no one behind the wheel. three miles away. Alliman was It screeched to a stop after topordered out of the wrecker and pling trash cans and plowing into a arrested. Police say the runaway brand new car in a driveway. Mack truck was stolen too. Then a man in a bright safety Source: www.wctv.com.

Booms Barbecue

in San Antonio Mike Corbin will join the band, Back in the Day, for a benefit barbecue taking place in San Antonio during Tow Expo Int’l August 15th. Billed as the Booms in the Sky Barbecue, Corbin and Back in the Day will perform Towman Ballads including Booms in the Sky, the musical salute to towing’s fallen. The event will help raise money for the Survivor Fund which is managed by the Int’l Towing Hall of Fame and Museum in Chattanooga, Tenn. The fund assists families of those towers killed by the roadside. The Booms in the Sky Barbecue is free to all towers who advance register for the event through TowExpoInternational.com. The show and barbecue is co-sponsored by American Towman Magazine.

Booms in the Sky barbecue takes place inside the Henry B. Gonzalez convention center.

“All the Towman Ballads shed light on the risks towmen face every day and Booms in the Sky particularly salutes Towing’s fallen,” said American Towman Publisher Dennie Ortiz. “The songs and the Survivor Fund help created awareness about these dangers. This festive event will help out a good cause.”

. . . Miraculously, neither Richards nor the stranded motorists were hurt . . . Two Utah Counties Merge Rotation A recent amendment to the Utah Highway Patrol towing contract in Morgan County has one local tow company owner saying it will cost him $70,000 in business this year. Dale Winterton, owner of Winterton Automotive Towing in Morgan, Ogden and Layton, says UHP’s new rotation schedule for calling tow trucks to Morgan County wrecks may put him out of business. Until recently, the rotation schedule in Morgan County involved only the two companies that had both business licenses and impound yards in the county. In January, following a petition signed by 33 of 35 Weber County towing companies, UHP decided to combine Weber and Morgan counties, and include those Weber County tow companies in the Morgan County rotation schedule. Now, instead of being one of only two tow companies, Winterton is in a rotation involving some 39 spots. Steve Gary, owner of AMS Towing in Ogden, says there are 25 tow companies in Weber County “that can be traced back to seven to 10 guys.” “People play name games and paper games,” he said. “It’s a shell game.” Gary says if Winterton was only participating in the Morgan County rotation, and not in the Weber and Davis county rotations, he never would have signed the petition. “If he was truly just a Morgan County tower, then I’d think the Highway Patrol did something wrong,” Gary said. “But he’s been participating in the Weber County rotation.” Source: www.standard.net.

Work the non-traffic Side–Stay Safe!

Tow Companies Get Higher Rates The Carbondale (Ill.) City Council approved an amendment that increased the rates at the request of towing companies in Carbondale. The tow companies said previously the increases are justified because the cost of living, wages, insurance and equipment have all gone up significantly since the last rate increase 10 years ago. The new fee for a non-consensual tow is $75, use of a dolly or winch is $30, outside storage after 24 hours is $20 and inside storage after 24 hours is $30. The ordinance states tow truck operators must be open for release of vehicles Monday through Friday from 8 a.m. to 6 p.m. After that, release of a vehicle is $20 and an interrupted tow is $25.

Donna Smith Throgmorton of Larry's Towing in Carbondale, Ill., discusses proposed rate increases for towers. Thesouthern.com image.

Failure to release a vehicle within 30 minutes of the fee being paid could cause the tow company to lose the fee. Source: thesouthern.com.

Dispatcher Prevents Tragedy Vivian Ikpefua and her family were driving to church on a tollway in southwest Houston, Texas, when their van blew a tire. A Harris County Toll Road Authority tow truck showed up just eight minutes later and parked behind the stranded van. Around the same time the tow truck arrived, an HCTRA emergency response dispatcher received a report from another driver of an SUV that was driving erratically on the tollway. The dispatcher found the swerving vehicle on the tollway’s traffic cameras – and discovered that the SUV was driving toward the disabled van’s location. The dispatcher quickly radioed James Richards, the tower who was on the side of the roadway. When he received the call, he and the family

A dispatcher alerted a tower to impending danger and saved him and a family from a tragic end. ABCNews.com image.

were standing between the tow truck and the van. Richards hastily got the entire family back into the van for protection. Moments later, the texting SUV driver crashed into the tow truck. Miraculously, neither Richards nor the stranded motorists were hurt. But this wouldn’t have been the case, had they all remained standing behind their van. Source: www.ijreview.com.

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Check Out What’s NEW and HOT! Redesigned Miller 10 Series Carriers Miller Industries’ redesigned 10 Series Generation II car carrier line includes a new sub-frame design that lowers the deck height 1.5” to 2” for a better center of gravity, along with making it easier to secure the load. The deck slide cylinder stroke has been extended to provide a lower load angle along with changes in the wheel lift to provide more lift height. Other changes include new hydraulic valves and control stations with aluminum bolt on hoods and anodized handles.

www.millerind.com Number 200 on Reader Card

TowMate 36” Lightbar Benefits Komen TowMate’s new BCA36 is a pink 36" wireless lightbar system that provides stop, tail, and turn with side marker lights on each end and three DOT lights in the center of the bar. This system comes with choice of transmitter and a seven-pin plug to be used to connect 12V DC power to recharge. Its range is 1,000’. A percentage from each purchase goes to the Susan G. Komen Foundation.

www.towmate.com Number 201 on Reader Card

B/A Adjustable Ratchet Tie-Downs

B/A Products’ new adjustable ratchet tie-downs are manufactured with Grade 70 chain, forged J-hooks and mini J-hooks. They meet the Commercial Vehicle Safety Alliance definition that “each tie-down must have

a way for the driver to tighten and retighten.” The forged grab hooks at the ends of the chain offer quick and easy adjustments and the ratchet load binder takes up 6-1/4” of slack. Working Load Limit is 4,700 lbs.

www.baprod.com Number 202 on Reader Card

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Get Smart, Get Certified

by Mark Lacek

here are basically two types of repossessions; one is a “self-help” method and the other is through judicial process. The self-help repossession is completed without the aid of the courts and without breaching the peace. The judicial process utilizes the courts to affect the repossession. The judicial process most often requires an attorney, the courts and the help of a county sheriff. The cost associated with the judicial process is expensive. This is why repossessors exist. Today’s repossessors are licensed, certified, or, in many cases, both. If you are in the repossession business, or considering expanding your services to include repossessions, you would be wise to become certified. Certification programs establish standards for the various professions and play an important role in developing a qualified workforce. Certification exams go beyond training by providing an objective measurement of knowledge and skills in all professions, especially those affecting public safety. The towing and repossession industries are both heavily entrenched with public safety. Public safety within the repossession industry is at the forefront of today’s consumer protection watchdogs. The consumer, the repossessor, as well as the lending community all benefit from certification. Certification has found its way into almost every industry for a reason: It helps advance the profession. Certification helps employers evaluate potential new hires, analyze job performance, evaluate employees, select contractors, market services, and motivate employees to enhance their skills and knowledge. Certification gives recognition of competency, and shows commitment by the repossessor to be the best he can be through education.

When banks and finance companies are loose with the money, repossessions go up. For the last 30 years or so, I have been involved in the repossession of commercial accounts: Trucks, construction equipment, farm and manufacturing equipment and every other collateral under the sky that isn’t an automobile. I have repossessed everything from 500 portable toilets in Miami, Fla., to a fitness gym in Syracuse, N.Y. We recovered a shrimp boat from the Florida Gulf Coast and gold-mine equipment from Alaska. If it can be financed, it more than likely can be repossessed. I have always networked with hundreds of automobile repossessors across the country. Many times I would send com12 • June 2015 - TOWMAN.COM

If you’re going after more than cars for a lender, training and certification are the best way to go.

mercial assignments to my network of agencies, but over the years I had to turn down hundreds of commercial assignments throughout the country. Truth is, I could not be everywhere at once, and I could not find a qualified agency familiar with commercial accounts. Sure, the auto repossessors are experts in their field and all of the respected agents are certified. Commercial repossessions, however, require a different tradecraft and there has never been a certification program for the commercial repossessor—until now. For the last two years, I have been working on and writing a certification program specifically designed for the commercial repossessor. The Certified Commercial Recovery Agent National Certification Program is designed specifically for repossessors who provide repossession services to the commercial finance industry. The commercial application of the repossession process demands skills and knowledge special to the commercial lender. The repossession of commercial assets requires the recovery specialist to be trained and prepared for circumstances similar to, but also very different from, the standard automobile repossession process. There are many differences involved in the repossession of commercial assets vs. standard automobile recovery. The CCRA certification program addresses all of those differences. CCRA certification has just been released by the Recovery Industry Services Co. (www.riscus.com). RISC is well known for introducing the CARS automobile certification course to the repossession industry. At last count, more than 7,500 repossessors have become CARS certified. The CCRA program booklet can be purchased online and the applicant will have the ability to log onto the RISC website within 45 days and take the open-book test to become certified. The Equipment Lease & Finance Association has reported the equipment finance market at $700 billion in 2014. Detroitbureau.com reported the U.S. automobile market at $500 bil-

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Check out AT’s digital edition at itowman.com

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lion. Are you surprised to learn the commercial lending market is larger than the U.S. automobile market? Both of these markets enjoyed record growth over the past two years and have reached numbers never seen before. The amount of repossession assignments, both commercial and consumer, will go through the roof over the next few years. Most people think repossessions increase during a bad economy; the fact is, there are more repossessions when there is more money to loan. When banks and finance companies are loose with the money, repossessions go up. Commercial lenders are searching for repossessors with knowledge in the repossession of commercial accounts. Just as automobile lenders choose to do business with the certified auto repossessor, commercial lenders will also choose the certified commercial repossessor. A clear difference on the commercial side of the repossession industry is that the commercial lender often contacts a local tow company to do a repossession. In states where a repossession license is not mandatory, commercial certification becomes the deciding factor in the lender choosing a company.

Repo Editor Mark Lacek has more than 30 years of recovery experience and is the former editor of “Professional Repossessor” magazine. Email him at Mark@commercialassetsolutions.com

Number 108 on Reader Card

The Dangers of Vehicle Fires by Randall C. Resch

saw a photo online that illustrated a flatbed carrier with one vehicle on the deck and towing a second vehicle with the carrier’s stinger—the car on the stinger was completely engulfed in flames. Although incidents of vehicles igniting or catching fire while in tow or transporting are rare, how would you react? There are many ways for vehicles to catch fire; some caused by friction when towing front-wheel-drive cars in gear, towing hybrid vehicles with wheels on the ground, or perhaps from towing with the emergency brake engaged. Most car fires start inside the engine compartment, often secondary to impacts that caused systems to open or short circuit. Leaking fluids, short circuits, faulty carburetors and catalytic converters commonly start vehicle fires. Vehicle fires start in exhaust systems due to unnoticeable mechanical problems, particularly when engine manifolds reach extreme temperatures.

“We left the dent in the truck as a reminder that burning vehicles are extremely deadly.” Vehicle fires are most problematic due to different plastics, painted surfaces, metals and fluids that aren’t easily extinguished. Using a 2-lbs. fire extinguisher on a vehicle that’s fully engulfed in flames is a waste of time where energy could be enlisted better trying to save a victim or keep people away from the burning vehicle. Because towers aren’t generally trained in fire suppression or firefighting techniques, it’s best to not try and be a hero. 16 • June 2015 - TOWMAN.COM

Before loading burned vehicles, take a careful look into burned spaces, interiors and trunks for anything out of the ordinary. Newslincolncounty.com photo.

Ready? Set? Firefight Nearly all states require a fire extinguisher that’s in good operable condition and accessible to the truck’s driver. Drivers, inspect your fire extinguisher each day to ensure that: 1. Extinguisher’s gauge is in the green, not close to or in the red. 2. Extinguisher is mounted in a bracket, not bouncing around in a side box or under the seat. 3. Mounted in a location readily available to the driver’s side of the truck. 4. A tag is mounted to the fire extinguisher. 5. The tag clearly shows the inspection or expiration date. 6. The extinguisher has a removable safety pin retained on the extinguisher (small zip ties work best as they’re easy to install or easily pulled through when needed). If the extinguisher is ever discharged, be sure to have it replenished and re–charged by a licensed contractor. The cost is minimal vs. being cited for an expired or discharged extinguisher (generally at the scales).

Car Fire Dangers It’s been said that car fires are the most deadly and toxic fires to fight. Additionally, burning vehicles are likely to explode should fuel tanks

ignite or contents within wrecked vehicles catch fire. Polymers, plastics and synthetics, flammable fluids and compounds create a toxic combination of smoke. Once fire gets beyond smolder and into full burn stage, small extinguishers do little to no good to suppress engine or interior fires. If you arrive at the onset of an engine or front end that appears to be smoldering, it’s critical to understand that opening the hood could supply a burst of fresh air causing it to flash. Your extinguisher will not work on magnesium engine blocks and does no good on fully engulfed engines. Once fire is in full burn, a responding fire company has little chance of saving a vehicle. Some cars are equipped with gasfilled shock absorbers in the front bumper or gas struts at the car’s hood or back window; these can become explosive projectiles if fire or intense heat reaches them. In Alpine, Calif., a fire truck responded to a vehicle fire where the casualty was consumed in flames. The vehicle exploded and launched a huge chunk of metal 50’ that struck the parked fire truck and dented the diamond-plated tool box. “If one of our guys was standing near enough to intercept the metal object, serious injuries or death could have resulted,” said Battalion Chief

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Brad Rushing. “We left the dent in the truck as a reminder that burning vehicles are extremely deadly and not just because of fire. It’s a great training tool.”

In all vehicle fire situations, consider your individual safety; any vehicle can be replaced—humans cannot. Should a fire occur in the process of

transport, the tow truck’s driver should look for the nearest open space—away from persons and property—to bring the carrier to a complete stop. Personal safety is priority one; never put your life in jeopardy to save the tow truck. Burnt debris is bound to fly. Burned vehicles are extremely messy and problematic; towers are responsible for securing parts and debris so it doesn’t come away from the tow truck. Consider using a Mylar-type wrap as a means to keep debris within (remembering that plastic wrap melts immediately if the burn is still hot). Blowing debris from the casualty violates the letter of the law.

Crime Cover-up

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Many vehicle-related fires are the result of arson; 45 percent of all stolen vehicles end up being torched. Vehicles are commonly torched as a means to hide evidence of other crimes, especially in robbery, burglary, drug and homicide scenarios. Before loading burned vehicles, take a careful look into burned spaces, interiors and trunks for anything out of the ordinary. Any sighting of a burned corpse must immediately be reported to the agency authorizing the tow. Instead of thinking that the burn is simply another burn, consider the various crimes that could have been committed, including homicide. Follow the investigating officer’s instructions to the letter, remembering that the vehicle could end up being taken to an evidence facility or released to an evidence contractor.

Back at the Yard Number 166 on Reader Card

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Park away from other vehicles, as the possibility of a still-smoldering fire reflashing is always possible. Soak the casualty with water as a precautionary effort to keep from re-igniting. Remember that fire departments don’t always disconnect a crashed vehicle’s battery on scene. Companies should consider having a designated parking location that’s separate from all other vehicles and company buildings. Company policy should require it as the tow operator’s responsibility to disconnect the vehicle’s battery if the hood can be raised and the battery can be accessed.

Number 195 on Reader Card

All Ends Well Once the burned vehicle (and its debris) is in the yard’s designated area, drivers must tackle the messy job of cleaning the tow truck, dollies (if used) or the flatbed carrier. In most cases, the casualty vehicle will have emptied motor fluids—definite slip hazards. Based on the way your contracts are written, you may not get paid for the additional time it takes to off-load the vehicle and to clean your tow truck and equipment. If your agency allows for reasonable clean-up time, make the effort to properly dispose of burned debris, and then complete a thorough washing of the truck and operable equipment. Be sure time is entered on the vehicle’s invoice and noted in the dispatch computer should additional costs be challenged. The worst part of working any burn is getting stuck with the vehicle when the vehicle’s owner decides it’s an easy out. Drivers, do your best to convince the vehicle’s owner to bring the pink slip to the office as soon as possible. Use the old, “You’re still Number 181 on Reader

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In Case of Fire If you happen upon a vehicle that appears to be smoldering or burning: • Dial 9-1-1 and quickly evaluate if anyone is inside the vehicle. • If possible, shut the engine off. • Move far away from the vehicle (total burn creates lethal fumes and are a potential for explosion). • Keep pedestrians and other vehicles away from the burn area.

responsible for the towing and storage fees” line. Savvy tow owners know how to negotiate a title exchange for a little bit of money vs. getting stuck forever by an owner intent on stiffing you. Don’t get burned with their burn.

Operations Editor Randall C. Resch is a retired California police officer and veteran tow business owner, manager, consultant and trainer. He writes for TowIndustryWeek.com and American Towman, is a member of the International Towing & Recovery Hall of Fame. Email Randy at rreschran@gmail.com.

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Columnist Praises Towers as First Responders Columnist Jerry Davich with the Chicago Tribune recently praised towers in his column. Some of his thoughts included: “When I pass a crash scene, I typically focus on three things after police arrive: the victims, the vehicles and the emergency responders, in that order. “I typically overlook tow truck operators, who also are considered emergency responders, sometimes arriving at crash scenes before police or medics. “This changed for me last week after hearing about the funeral for Rickey Oliver of Griffith, Ind., a wellknown and well-respected tow truck operator with Double-T Towing. He was killed April 17 when a bus he was working underneath rolled down and crushed him. “His funeral procession to Elmwood Cemetery in Hammond, Ind., included more than 75 tow trucks of various sizes, driven by his industry colleagues, to escort him to his final resting place. … “According to accident data compiled by the National Highway Traffic Safety Administration, injury and fatality rates among emergency responders – including tow truck drivers – are more than twice the national average for all industries. “The biggest danger is motorists not obeying the ‘Move Over or Slow Down’ law in this state, which now includes similar protections for tow truck operators. … “From now on when driving past a vehicle crash site, I hope you, too, start noticing tow truck operators working alongside other emergency responders. I also hope you notice them from a lane or two over and while slowing down.” Source: www.chicagotribune.com.

Family Files Wrongful Death Suit

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The son of a tow truck driver in Virginia who was hit alongside the highway has filed a $20 million lawsuit against the company of the driver who hit him. Joshua Sylvia-Najdi, 19, filed a $20 million wrongful death lawsuit against a Baltimore moving company. “I want to make sure that the situation raises awareness for the Move Over Law so no one else’s brother, father, son, uncle or friend is unnecessarily killed due to tragic negligence,” Sylvia-Najdi said. A box truck driver with the moving company ran off the highway in December, hitting and killing Joshua’s father, A.J. The lawsuit claims the moving company was negligent for hiring a driver with a bad driving record. The complaint also alleges the truck driver did not follow Virginia’s Move Over Law, was using a cellphone and the truck’s brakes were defective.

The moving company was unaware of the lawsuit and would not comment, according to the news station filing the report. A manager with the moving company told the news station the truck driver was let go after the company discovered he committed traffic violations in a personal vehicle. Fairfax Towing driver Michael Yeoman said that despite high profile traffic deaths, drivers are still failing to obey the Move Over law. “Just like police officers, we all want to go home at night,” Yeoman said. The truck driver still faces a reckless driving charge in connection with the fatal accident. Source: www.nbcwashington.com.

Councilman Seeks to Stop Tow Fee Chattanooga, Tenn., Councilman Chris Anderson proposed an ordinance to make it illegal for towing

companies to add a $50 fee when they haul a vehicle from a private lot. Currently, the city sets the maximum towing fee at $150, but a clause in the law allows police to charge an extra $50 for people to get their cars back within 24 hours. Several tow companies have been using that clause to justify charging residents the extra $50 fee when their vehicles are towed without their consent, Anderson said. “I don’t think they can legally do it now, but I’m making certain that it’s clear,” Anderson said. “Anybody that gets charged more than [$150] should file a complaint with the city so we can prosecute the offending company.” Anderson said he was considering another proposal in the future to impose stricter punishments if towing companies are caught overcharging residents. The city can’t change the fine amount because it is set in the Tennessee Constitution. Source: www.timesfreepress.com.

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TOWMAN.COM - June 2015 • 23

SWAT Team Called to Repo Incident In a repo gone wrong, a Chelmsford, Mass., man is being held on bail after he allegedly pointed a loaded gun at a man trying to repossess his car on April 27, then refused a request by police to come out of his home, triggering a three-hour stand off with a SWAT team. After three hours of negotiating with Jason Cleghorn, 36, he voluntarily surrendered.

Prosecutor Megan McGovern alleges that three men working for a repossession company from Vermont were hired to repossess Cleghorn’s 2010 Dodge Challenger. When the repo men arrived at Cleghorn’s address, they saw the car in the driveway. After knocking on the front door yielded no results, the repo men heard loud music coming from the garage so they knocked on that door and identified themselves, McGovern said. Police allege that when the garage door opened, Cleghorn a decorated U.S.

Air Force veteran, came out holding a gun and pointed it at one of the men. The men responded by telling Cleghorn not to shoot, they were there for the car. Still pointing the gun, Cleghorn threatened the men, who returned to their vehicle and called the police. Cleghorn went back inside with the homeowner and their child, locked the doors and refused to come out when police arrived, McGovern said. The SWAT team was called due to a potentially dangerous situation. During three hours of negotiations, Cleghorn was allegedly “ranting and raving” about his rights being violated, McGovern said. He also allegedly warned police that if they tried to get him, they would be met by a Glock and hollow-point bullets Cleghorn finally surrendered without incident, she said. Defense attorney Roland Milliard argued that the repo men were supposed to contact the local police once they arrived in town and they were trespassing on private property. He noted that the police illegally seized Cleghorn’s guns without a search warrant. Source: www.lowellsun.com.

N.C. Bill Targets Storage Fees

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The North Carolina Senate has proposed a bill that some area towers say would directly impact most towing companies in the state. Senate Bill 345, if passed, would limit storage fees to $500. It would also give a law enforcement agency the authority to move a motor vehicle from a commercial storage facility to a public storage facility if it determines that storage fees may exceed the $500 amount. The bill would not apply to a motor vehicle seized as a result of a violation of law or abandoned by the owner. The state senate is working to make this effective by July 1, and the law would apply to motor vehicles impounded on or after that date. Source: www.ncga.state.nc.us.

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Wireless Headsets C

lear and concise communication amongst tow operators at the scene of major incidents or complex recovery jobs is essential to provide a safe, effective and efficient work environment for everyone at the scene. In 1993, Gordon Dupont first listed his “Dirty Dozen” list of the 12 mostcommon human error precursors to accidents for a training program. Although his experience is in the aviation maintenance field, his human-error list has become a cornerstone in training courses throughout several industries. Two of the 12 on his list are “Lack of Communication” and “Lack of Teamwork.” Both of these conditions are greatly improved through the use of wireless headsets. Verbal communication and hand signals get the job done, but it requires enough lighting and line of sight and/or close proximity for verbal communications. Handheld portable radios do not require line of sight or proximity,

but they’re not hands-free nor do they offer hearing protection. The latest innovation is the use of wireless headsets that provide hands-free operation, reduction in background noises, hearing protection, great range and mobility that allow tow operators to communicate effectively in a wide array of situations during daylight or darkness. Poor communication amongst tow operators at a scene reduces a team’s efficiency and effectiveness and can result in damages, injuries or death. When dealing with heavy equipment, in all kinds of weather and traffic conditions, one wrong move can be catastrophic. Yelling instructions and running back and forth is not only inefficient, it looks unprofessional.

Coordination The towing and recovery professional has to be able to evaluate the scene, formulate a plan and execute within a short amount of time. You don’t usually have the luxury of meeting with your

SavaComm’s duplex wireless headsets allow team members to speak and hear others at the same time. 28 • June 2015 - TOWMAN.COM

Comm Units Improve Communications, Teamwork, Professionalism by Terry Abejuela

team prior to arrival at the scene to discuss options, equipment and resources. Once on scene all of these tasks have to be planned and executed quickly. This is one of a few industries where heavy equipment is utilized without the advantage of advance planning and preparation. Having hands-free communications, with no line of sight, allows each team member to perform different tasks that are coordinated by one team member who can communicate with the incident commander. At major incidents where multiple tow trucks and a crew are needed, good communication is a must. The ability of one team coordinator being able to audibly communicate with several members of the team allows them to more quickly evaluate the scene and perform. Through the color-coding of control handles with winch-line hooks, an operator at the casualty is able to communicate precisely with the operator at the control handles. Emerging technologies in this area may eventually allow headset users to make an audio recording of the communications at the scene. At some scenes, video or digital photos may be difficult to get or not allowed by law enforcement. An audible recording of instructions and observations may be the most you can get; and if you can add audible to pics or video, think of the training opportunities it would provide. Most tow truck operators do not carry or utilize hearing protection. Diesel engines, traffic and noise from operating hydraulics all have a cumulative effect on hearing. According to OSHA, approximately 30 million people in the United States are occupationally exposed to haz-

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ardous noise every year. According to the Bureau of Labor Statistics, nearly 125,000 workers have suffered significant and permanent hearing loss since 2004. OSHA requires employers to provide a hearing conservation program when workers are exposed to noise equal to or greater than 85 decibels for an eight-hour period. A heavy truck will produce approximately 85 decibels of noise at 50’. Advance warning signs and a spotter equipped with a wireless headset can notify the other team members of a traffic hazard in advance. Team members who may have their attention diverted away from traffic in order to perform towing or recovery tasks can be warned audibly of a hazardous situation allowing them to pause the task to momentarily turn their attention to the hazard. Communications between two or more different tow companies at the same incident is obviously improved when each operator is able to communicate through the use of wireless headsets. If both companies have compatible systems they may be able to configure the systems so that both teams can communicate at the scene.

Specs Sonetics and SavaComm are the two most common manufacturers for wireless headsets in towing and recovery. When choosing a wireless headset, make

sure it will meet your needs. There are many different configurations and options to choose from so make sure to do your homework.

Yelling instructions and running back and forth is not only inefficient, it looks unprofessional. Full or open duplex systems allow team members to speak and hear others at the same time. Half-duplex systems allow two-way communication but only one at a time like two-way radios. Make sure the range is sufficient for your anticipated use. Some systems offer a range of between 1,600’ and 2,400’. This is more than sufficient for most towing and recovery operations. Decide whether or not you want your system to be a local network communication or two-way radio compatible. Being mobile-radio compatible allows communications with remote users. If you want the system to be twoway radio compatible, make sure the

Eric Schnorrbusch, H&K Auto Body Repairs, said that Sonetics wireless headsets give his crew "clear, concise communications making it a much safer and professional work environment. … The scene is calmer and not as chaotic.” 30 • June 2015 - TOWMAN.COM

wireless headset system is compatible with your radio system. Most systems are expandable so you can add more units if and when the need arises. Some systems are advertised as wireless, but may use a headset that has a wire from the headset to a belt pack. Even though technically this is wireless it is not as effective as a true wireless system. Digital Enhanced Cordless Telecommunications is a digitally based wireless technology that originated in Europe but is used worldwide for cordless telephones. DECT was specifically developed for short distance communications and large numbers of users. DECT 6.0 units operate on a licensed band at 1.9 GHz and are an FCC-approved frequency for cordless telecommunications that is less prone to interference. Make sure to ask questions about how well they will function in your particular work environment. Weather conditions may affect proper operation, service life, range and/or battery life. If you do underwater recoveries, you would want to inquire about a system that is capable of underwater use allowing the diver to communicate directly to the tow truck operator. Some systems are available with different color headsets. This allows you to use a different color for the team coordinator at the scene so others at the scene can easily identify whom to work with. You need to consider whether the system is easy to use and comfortable for users to wear. Have some of your team try them on to ensure they are comfortable to wear for an extended period of time and will fit comfortably when a hard hat and/or safety glasses are worn. Wireless headsets are another step in the evolution of the professional tow truck operator bringing us to the next level. If you are looking for a way to improve communications at the scene and create a less stressful, effective, efficient and safe work environment for your team, wireless headsets might be just the thing you need.

Field Editor Terry Abejuela has 30plus years of light-duty towingand-recovery experience. He is also a light-duty Level 1 instructor for the California Tow Truck Association.

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TOWMAN.COM - June 2015 • 31

Tow Companies Partner on Training Thanks to the help of William Fulp’s Wrecker Service and North End Towing & Recovery, local fire departments in Walnut Cove, N.C., recently had the chance to get hands-

on training on how to perform extrications from accidents involving large trucks or school buses. The idea for the training sessions originated when members from each company attended a WreckMaster training class for heavy recovery. During the class, Kent Fulp and Vernon

Adams spoke with instructor John Weaver about the opportunity the training would offer for Stokes County Fire, Rescue and EMS agencies. After returning from the class, Fulp and Adams spoke with Stokes County Fire Marshall Brian Booe and offered to help fund this training and provide lunch both days for those who attend. “In all of the scenarios we are incorporating using the towing companies from around the county,” said Booe. “After this training they will hopefully be a part of our vehicleextrication process. This gave us an opportunity for the different departments to work together and learn how to incorporate the wrecker services to give us another tool in our toolbox.” Booe said he hopes that they will be able to work out a system where the wreck services will be automatically dispatched for calls involving large trucks or school buses. Source: thestokesnews.com.

Tow Truck Tribute for Todd Traffic stopped, people waved signs, and a tower was remembered in April when 74 tow trucks drove in procession to honor Dennis Todd, owner of Todd’s Towing in North Bend, Wash. Todd, 58, died in March. He owned Todd’s Towing for 25 years, and had become a well-loved rescuer to many in the community. He was well-respected by many branches of law enforcement. The procession of tow trucks began on I-90 and State Route 18. The trucks proceeded to Snoqualmie Pass, and then turned around, returning to North Bend through Truck Town, as officers directed traffic. The procession ended at Snoqualmie, where a memorial service was held. Guests were asked to wear overalls, in Todd’s honor. Source: www.valleyrecord.com. Number 112 on Reader Card

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AD INDEX Page #

Access Tools 87 Advantage Funding 77 Agero 91 Akins Body & Carrier Sales 89 Allstate Roadside Services 35 American Transportation S 101, W 102 Amsoil N 100 Atlanta Wrecker & Carrier Sales S 99 Atlantic Emergency Solutions N 100 Austin Hinds Motors S 101 Austin Insurance S 99 Auto Data Direct 41 AW Direct 26 B/A Products 15 B & Z Sales S 100 Beacon Software 93 Big Tow/Metro Trucks N 101 Century 2, 3 Chase Insurance Agency S 100 Chevron 48 Chevron Commercial 82 Coach-Net 85 ComeUp USA 46 Condor 14 Crashfilm 82 Crouch’s Wrecker Equip. & Supplies 81 Custer Products 92 Dangelo’s Wrecker Sales 39 Daniel’s Wrecker Sales 84 DewEze 41 Don Jackson Carrier & Sales 90 Dual-Tech 61 Dynamic Towing Eq. & Mfg. 93 EastPenn Truck Equipment 34 Eaton Transmissions 11 Elizabeth Truck Center 20 Equipment Sales & Service N 99 Extreme Toys 42 Florida Wrecker Sales S 103 Ford Commercial Truck 44, 45 Freightliner 7 GEICO 107 Ginn Carrier & Wrecker Sales 47 Hanks Insurance Group W 102 I Tow In 82 IGTC 84 Insurance Auto Auctions (IAA) 33 Integrated Vehicle Leasing 14 Intek Truck Eq. Finance & Lease 39 Isuzu Commercial Truck 5 Jerr-Dan Corp. 108 Kalyn-Siebert 21 Kavanaugh’s Towing Equip. M 101 Landoll Corp. 43

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Lift & Tow 43 Lodar USA 18 Loganville Ford 31 Lynch Chicago 65 Matheny Motors 69 Matjack/International Wreckers 22 McMahon Truck Center M 103 MFR Express 77 Minute Man 18 New England Truckmaster N 99 North American BanCard 17 OnlineParkingPass 18 OMG National N,S,M 104 Pacific General Insurance Agency M 100 Pardo’s Sales & Services M 101 Phoenix USA 39 Photo Card Specialists 46 R.O.M. Corp. 13 Recovery Billing Unlimited 84 Rick’s Auto Sales 23 Road America 27 R.P.M. Equipment 83 Rush Towing Systems W 104 Safety Track M 100 Santander Bank 57 SavaCOMM 46 Savatech 79 Sea Crest Insurance Agency W 101 Sirens & Emergency Beacons N 101 Smyrna Truck Center S 103 Sonetics Corp. 80 Speciality Vehicle & Eq. Funding Grp. 19 SpeedTech Lights 32 Steck Mfg. 80 Sun Country Trailers W 103 Tow Industries W 101 Towman Hero Award N,M 104 Tow Ramps 40 TowLot.com 42 TowMate 83 Triple K Industries 38 Truck Body Sales W 100 Twin Cities Wrecker Sales M 99 TwinState Equipment W 99 UIS Agency, LLC 23 Utility Trailer Sales S.E.TX W 103 USAC/MD 61 VTS Systems W 100 Warn Industries 31 WeldBuilt Wreckers & Carriers 41 Winches Inc. M 99 Worldwide Equipment 38 Zacklift International 88 Zendex Tool 20 Zip’s 29

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Train Tracksand Training by Larry Styba Maple Ridge Towing; Maple Ridge, B.C., Canada

his recovery from April 2013 in Maple Ridge, B.C., Canada, ironically was the same day that Maple Ridge Towing was hosting a WreckMaster training course. (Team WreckMaster assured that was not a contributing factor to the award selection.) Mission Fire Rescue Service requested a heavy wrecker ASAP for a motor vehicle accident that was located on the eastern border of Maple Ridge and Mission. The incident was a multiple agency call-out, since it was on the border of two cities. Responders included Maple Ridge Fire Department, Maple Ridge RCMP, Mission RCMP, Collision Reconstruction Service, Mission Fire Rescue Service and Canadian Pacific Railway Police. Both Mission Towing and Maple Ridge Towing responded to the call; operators Larry Styba, Jordie Duperon, Len Wirsche, Ross Hurlburt and Jake Murdoch represented the recovery crew.

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The Aveo suffered damage and wound up covered by debris that complicated evidence preservation for the recovery.

The Donnie* is co-sponsored by B/A Products and AW Direct.

*The Donnie Cruse Recovery Award is presented by American Towman Magazine and WreckMaster.

2014 Donnie Cruse Recovery Award for Light Duty

A Ford F-150 4x4 pickup truck and a Chevrolet Aveo were both traveling westbound on Highway 7 when both veered left simultaneously, went off the road, rolled down a 65’ embankment and landed on Canadian Pacific Railway tracks. The Ford F-150 came to a rest on its side in a ditch with the driver’s door against a culvert. Small trees had fallen onto the truck, and they were blocking the only door available to the rescuers to free the occupants. The Chevrolet Aveo landed on its roof, partially on the edge of the ditch and partially blocking the Canadian Pacific Railway’s main line. The recovery teams organized a scene survey to allow them to get the necessary equipment and manpower ready to go once they were given the go-ahead to execute the job.

RCMP approved the recovery; preservation of the debris was a key component to the investigation. The Chevy came to rest on its side in the rail ditch.

We knew that accessing the vehicles would be difficult considering the steep embankment, so we developed a plan to recover each vehicle simultaneously with two separate teams. After calculating the resistance and determining resources, we decided that one team would focus on recovering the F-150 and gathering the debris while the other team would focus on rigging the recovery of the Aveo. RCMP approved the recovery; preservation of the debris was a key component to the investigation as the evidence and the vehicles were to be secured for further examination. The first team began its task was to recover the Ford F-150 and return it to the roadway above. With their 1994 International/Century 1050 tandem-axle wrecker, they extended the boom out to the maximum length to lift the F-150, rather than winch it through the dirt embankment, for best evidence preservation. The team winched the vehicle to a plateau half way up the embankment and completed the second stage of this recovery bringing the F-150 to the roadway. Ross Hurlburt, arrived on scene and loaded the F-150 for transport on a 2007 Hino 238 with a Century 21’ steel bed. The first team then loaded the heavy debris by hand onto the deck truck and secured it for transport. During this time, I communicated the recovery plan to a constable from the Canadian Pacific Railway Police who gave me the go-ahead to install the rigging on the Aveo. I choked a continuous loop strap through each of the aluminum rims and connected all four straps to a screwpin shackle before connecting the hook from the rail vehicle’s Hiab knuckle-boom into the shackle. Work the non-traffic Side–Stay Safe!

Though this recovery came during a WreckMaster training day at Maple Ridge Towing, it didn’t influence selection of the recovery for the Light Duty award. TOWMAN.COM - June 2015 • 37

Both vehicles cleared the scene, evidence was collected and debris cleaned up.

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The Canadian Pacific Railway Hiab operator then rotated it onto the bed of a 10-ton flatbed truck. Next, the railway crew took the vehicle just south of the accident scene. Canadian Pacific Police had the crossing blocked off for phase two of the recovery. The railway crew lifted the vehicle off their truck and rotated it to the side of the railway track. Jake Murdoch disconnected the Aveo from the Hiab crane and prepared to upright the Aveo with the Dodge 5500/Century 411. After it was uprighted, Hurlburt backed into place and placed the Aveo on the wheel lift and dollies and cleared the scene. Both teams started the recovery process simultaneously at 2:11 p.m the highway was opened at 2:51 p.m. and the rail line was opened at 3:09 p.m. Team WreckMaster said this recovery was selected “because the recovery team worked efficiently together, communicated effectively with first responders and executed the recovery in a professional manner.”

How Do I Win a Donnie? Submit one of your recoveries to win a Donnie Award! You don't have to be WreckMaster certified to qualify. Simply send in your photos or video and a brief recap of your light-, medium- or heavy-duty recovery from 2001-'14. You may be contacted for additional recovery details. Include your name, title, company, mailing address, email address and phone number. Mail to: American Towman/Donnie Awards; 7 West St., Warwick, NY 10990. Email to: Brendan Dooley at bdooley@towman.com Note:Applicant agrees to give American Towman exclusive editorial rights on submitted material, text and photographs, for one full year in print and/or online. Number 100 on Reader Card

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Peterbilt Adds TPMS to 587 Models The Bendix SmarTire Tire Pressuring Monitoring System that helps improve fuel economy and safety is now available for Peterbilt’s Model 587 (www.peterbilt.com). “TPMS provides operators with real-time, on-demand tire status that helps ensure peak performance and can give the operator early warning before potential tire failure,” said Scott Newhouse, Peterbilt Chief Engineer. “The TPMS display is integrated with the vehicle’s main instrument cluster for convenient, quick glance access to the temperature and pressure of each truck tire.” Operators are alerted to potential tire issues through an alert on the display and an optional audible alert. TPMS is also an optional feature for Peterbilt Models 579 and 567. Number 145 on Reader Card

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TOWMAN.COM - June 2015 • 39

Bill Could Create New County Lists Tow trucks could have more regulations if Texas State Rep. Will Metcalf is successful with a bill that would allow county sheriffs to create tow rotation lists for unincorporated areas. Tow truck companies could be required to pay a fee to be included on the list. “There are currently over 200 registered tow trucks within [Montgomery County], and it is not uncommon for 20 or more to arrive on the scene of an accident,” Metcalf said in a statement, referring to his home district. “This mass of tow trucks increases the likelihood of secondary accidents and proves a danger to public safety. The passage of HB 2213, however, will provide the county with the flexibility to ensure public safety.” Amy Milstead, owner of Milstead Automotive and president of The Woodlands-based Texas Towing and Storage Association, testified in favor of the bill. The law would assess penalties to towing companies that show up to the scene without being called by the department; “directly or indirectly” solicits towing services related to a vehicle that has been damaged in an accident; or enters a scene without permission from the officer. It would be a misdemeanor, punishable by a fine of $1 to $200. If approved by the state Senate and Gov. Greg Abbott, the law would go into effect Sept. 1, or immediately if it received the appropriate number of votes. S o u r c e : w w w. y o u r h o u s t o n news.com.

Agents Attacked with Clippers, Brick

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A man reportedly attacked two employees of a property repossession business with hedge clippers, a brick and a handgun in Bath, S.C. One of the employees was injured. The two employees were sent to the location to repossess a vehicle from the suspect, who came out of the residence yelling at them when they arrived, according to the report. The suspect asked his wife to

retrieve his pistol. He pointed the gun at one of the employees and began waving it around. The employee added that the suspect proceeded to throw a brick at his head. The suspect then picked up a pair of hedge trimmers and threw them at that same employee, causing two large lacerations to his left forearm, according to the report. He was transported to an area hospital, and responding deputies said that he was unable to write. The injured employee is pursuing charges. Source: www.aikenstandard.com.

NMC Sponsors Veteran Mobility Proram National Motor Club and its sister company, Coach-Net Dispatch Services, have signed on again as a national sponsor of the Wounded Warriors Family Support’s annual High Five Tour. Wounded Warriors Family Support (www.wwfs.org) is an organization dedicated to providing support to the families of those who have been wounded, injured or killed during combat operations. The mission of the High Five Tour (www.HighFiveTour.com) is to raise $1 million for WWFS’s “Mobility Is Freedom” program that provides grants to qualified combat-wounded veterans for the purchase of mobility-equipped Ford vehicles. The program aims to give these veterans added freedom and independence to live productive and quality lives with their families. In addition to sponsoring the High Five Tour, NMC (http://vendor.coach-net.com) has committed to provide a complimentary year of motor club membership to each veteran that receives a vehicle through the mobility program. “Everyone at National Motor Club is proud to sponsor the High Five Tour,” said Heidi Vincent, NMC president. “Through the new ‘Mobility is Freedom’ program, the tour will empower combat-wounded veterans and provide a renewed sense of independence and freedom to these men and women who sacrificed so much to preserve those privileges for all Americans.”

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During the four-month tour that began in San Diego, Calif., on April 27 and ends in Auburn, Maine, on Aug. 1, a 2015 Ford Explorer and 2015 Ford F-150 will crisscross the United States, visiting more than 100 cities and making stops in 48 states. The vehicles have been adapted to suit combatwounded veterans who are paralyzed or have lost legs and will feature hand-control operation, examples of the customized vehicles that the program will provide. The High Five Tour made a stop at NMC’s offices in Hickory Creek, Texas, on May 4. NMC employees, community leaders, and local residents showed their support for military families by signing the Ford vehicles with messages of gratitude to our country’s veterans and their families.

The High Five Tour made a stop at National Motor Club’s offices in Hickory Creek, Texas, on May 4. Pictured from left are Matt Krzysiak, president/CEO of NMC; Laura Mastronardi, client manager; Adrienne Dickens, VP client relations; and Rod Fone, director dispatch management.

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TOWMAN.COM - June 2015 • 43

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CNG for Class 6-8 at Rush Momentum Fuel Technologies introduced a complete compressed natural gas fuel system solution for Class 6 to Class 8 trucks, offering support from design and manufacturing, to sales and ongoing service throughout the product life cycle. “The industry is ready for a complete CNG fuel system solution,” said W.M. “Rusty” Rush, chairman/CEO/president of Rush Enterprises (www.rushenterprises.com). “With Rush Truck Centers’ expertise in natural gas truck sales and service … we are well positioned to launch Momentum Fuel Technologies. “We believe that the preference for natural gas vehicles will continue to grow, increasing nearly five-fold in the next five years,” said Rush. The company plans to offer both side-mount and back-ofcab mount systems. The system is engineered to maximize fill rates; built-in safeguards increase driver confidence in fuel levels and reduce range anxiety. The temperature-compensated fuel-level system reflects accurate gas and pressure levels so drivers won’t feel the need to make continual fuel top-offs on the road. Momentum Fuel Technologies will offer training on system operations, safety, service installation and facility requirements to customers and authorized dealers. Number 158 on Reader Card

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SERVING THE TOWING AND RECOVERY INDUSTRY SINCE 1966

Exotic, High Performance or Low Clearance vehicles are no problem for Chevron’s Generation II LoadRite carriers. The LoadRite features a unique “drop deck” design with a sloped tail section that improves the load angle an additional 3 degrees. For ease in securing your load, the LoadRite option on a steel carrier features bidirectional chain locks down the inside rail every 12 inches. Number 143 on Reader Card

2015

Directory

The most comprehensive listing of Towing & Recovery Suppliers * = Manufacturer

1-800-Rescue 911, St. Petersburg, FL, 800-373-1145, D. Marshlack 3M Scotchlite, St Paul, MN, 800-328-7098 ext 2, G. Pearson AAA Heathrow, FL, 407-444-7780, M. Pittelkow, D. McLendon *Able Weldbuilt Industries, Inc., Deer Park, NY, 631-643-9700, C. Esposito Access Roadside Assistance, Langley, BC, 866-224-9861, D. Sloan *Access Tools, Miami, FL, 800-323-8324, T. Vigil (See ad on page 87) Adler Financial Services, Boca Raton, FL, 561-750-5544 *Advanced Warning Systems, LLC, Fulton, MO, 573-592-0208, Russ Advantage Funding, Lake Success, NY, 516-280-1375, D. Coolbaugh (See ad on page 77)

Agero, Medford, MA, 781-393-9300, J. Solomon

(See ad on page 91) Air-Weigh, Eugene, OR, 888-459-3444 Akins Body & Carrier Sales, Winder, GA, 866-389-4173, J. White (See ad on page 89) Alcoa Forged Specialty Wheels, Cleveland, OH, 216-641-4643, B. Thomas Alexander Insurance Agency Inc., San Antonio, TX, 800-950-7911, C. Gonzales all-Grip Vehicle Recovery Sys., Sedalia, CO, 800-748-2651, B. Truitt Alliant Power, Madison, WI, 866-283-1785, A. Barlow, M. Morrison Allison Transmission, Indianapolis, IN, 800-252-5283, M. Palmer Allstate Roadside Services, South Barrington, IL, 800-582-6626, R. Dunn (See ad on page 35) *American Eagle Accessories Group, Garner, IA, 800-392-3015, I. Dodd, J. Newell American Safety & Supply, Springfield, MA, 413-736-7657, C. Caron American Towman Magazine & Expositions, Warwick, NY, 800-732-3869 American Towman Standards Authority (ATSA), Warwick, NY, atstandards.com American Transportation Ins. Gp., Castle Rock, CO, 407-472-9600, C. Thompson (See ad on pages S 101, W 102) AmeriDeck, Hadley, PA, 888-311-0867, M. Harakal AMSOIL, Warrington, PA, 215-834-8720, A. Dyachuk (See ad on page N 100) Anchor Graphics, McKinney, TX, 972-422-4300, L. Goolsby *Ari-Hetra, Manassas, VA, 703-359-6265 *Arrow Safety Device Co. Inc., Selby, DE, 800-327-2514, D. Gerni Associated Equipment Corp., St Louis, MO, 800-949-1472, M. Simon Astralease Assoc., Hauppauge, NY, 800-390-5251, D. Bertsch Atlanta Wrecker & Carrier Sales, Chesnee, SC, 800-313-2040, L. Giles (See ad on page S 99) Atlantic Emergency Solutions, Manassas, VA, 800-442-9700, J. Donahue (See ad on page N 100) Atlas Flashers, Mickelton, NJ, 856-423-3333, Norristown, PA, 610-272-1034 ATMtrailer.com, Amarillo, TX, 855-619-4440, Dan *Atomic LED Inc., Smithfield, RI, 401-232-9900, Kyle Austin Hinds Motors, Inc., Arab, AL, 256-586-8161, G. Hinds (See ad on page S 101) Austin Insurance, Inc., Paducah, KY, 270-444-6818, R. Austin (See ad on page S 99) Auto Data Direct Inc., Tallahassee, FL, 850-877-8804, SK. Wright (See ad on page 41) Auto Equipment, Inc., Statesville, NC, 800-737-4116, D. Reavis Auto Salvage & Parts Co., Hagerstown, MD, 301-733-6696, Sales Autow Custom Die Cast Key Tags, Alberta, Canada, 902-222-7322, G. Casey Automotive Equipment Co., North Ridgeville, OH, 440-327-3131, Sales Automotive Resources, Inc., Manassas, VA, 703-359-6265, R. Penenburgh AW Direct, Madison, WI, 800-234-3194, B. Bahman, M. Smedberg (See ad on page 26)

Alphabetical listing Classification: products & services Portfolio: Display advertisers product information

*B & B Industries, Elkhart, IN, 219-262-8551, B. Bottoms, J. Sweet B & Z Sales, Inc., Brandon, MS, 601-825-1900, M. Ainsworth (See ad on page S 100) *BD Diesel Performance, Abbotsford, BC, Canada, 800-887-5030, C. Oborne *B/A Products, Columbia, MD, 800-327-3301, C. Kauffman (See ad on page 15) *Bad Dog Tools, Bristol, RI, 800-252-1330, A. Strong, Sherri *Bailey’s Towing Accessories, Inc., Wake Forest, NC, 919-562-2984, T. Bailey Battelini Wrecker Sales, Landisville, NJ, 856-697-9595, Anthony Battelini, Jr. Beacon Funding Corp., Northbrook, IL, 800-866-6396, T. McDonough *Beacon Software, Brecksville, OH, 866-437-6653, M. Haney (See ad on page 93) *Best Tools, Siloam Springs, AR, 800-541-8569, C. Crowder, J. Wiles Big Tows / Metro Tow Trucks, Ottawa, CAN, 866-924-1675 (See ad on page N 101) BOAT U.S., Alexandria, VA, 800-888-4869, C. Wyngaard Bob Fish Truck Equipment, West Bend, WI, 800-471-1020, J. Fay, T. Berger *Boniface Engineering Ltd., Norfolk, England, 011-44-1842-754232, M. Boniface Bressler’s Inc., Morgantown, PA, 610-286-6013, K. Oberholzer BTR Training & Consulting (Big Truck Rescue), Baldwinsville, NY, 716-479-4702, H. Eagan Budget GPS, Chattanooga, TN, 866-799-0261, J. Pesnell *Bulldog Towing Products Co., Geneva, IL, 630-301-0553, D. Kein *Burgess Ent., LLC., Concord, NC, 704-795-9839, B. Burgess

*California Custom Products, Goodlettsville, TN, 800-457-1242, Roger Canadian Towing Equip., Ayr, ON, CAN., 519-622-5522, H. Markle, C. Howell Capitol Truck Equipment, Landover, MD, 301-459-9560, K. Bloom Casanova Towing Equipment, Compton, CA, 310-638-9715, G. Casanova Centerpointe Insurance Services, Camarillo, CA, 800-451-8766, ext.107, R. Farmer Central Towing Dispatch, Roy, UT, 801-773-7313, K. Blazer, J. Blazer *Century Inc., Ooltewah, TN, 800-292-0330, R. Olson (See ad on page 2, 3) *Challenger, Ooltewah, TN, 800-292-0330, R. Olson *Champion, Ooltewah, TN, 800-292-0330, R. Olson Channel Islands Leasing & Loan, Ojai, CA, 800-879-9987, V. Diglio, L. Schultz Chase Insurance Agency, Plantation, FL, 800-940-4301, R. Chase (See ad on page S 100) *Chelsea Products Divison, Olive Branch, MS, 662-890-5363, J. King Chester Point Programs, Chester, NJ, 908-428-4285, M. Sparano Chevrolet, Warren, MI, 800-TO-CHEVY, Peter, Rich *Chevron, Inc., Mercer, PA, 800-886-6400, M. Berger (See ad on page 48) *Chevron Commercial Inc., Highland, IL, 618-654-5555, B. Cunagin (See ad on page 82) Chevron West, Rancho Cordova, CA, 800-869-8757, C. Newkirk Chicago Mack Truck & Services, Summer, IL, 708-594-5151, G. Herdzina Chicago Truck Sales & Services, Alisp, IL, 708-371-7010, G. Herdzina Christopher’s Emergency Equip., Chelmsford, MA, 978-452-7433, C. Ferrera *Chrysler Group Fleet, Auburn Hills, MI, 800-999-Fleet, D. Berecz Clean Planet Enterprises, Las Vegas, NV, 702-778-9450, G. Arnesen Clean Seal, Inc., South Bend, IN, 574-299-1888, B. Dawson Coach-Net (Nat’l Motor Club), Irving, TX, 800-285-4977, R. Fone (See ad on page 85) *Code 3, Inc., St. Louis, MO, 314-426-2700, K. Kyriakos Collins MFG., Corp., Jacksonville, OR, 800-332-9220, Curtis Collision Management USA, Cypress, TX, 281-373-3072, N. Pestell Colonial Wrecker Sales, Union, NJ, 304-327-8116

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A m e r i c A n T o w m A n D i r e c T o ry OnScene Solutions, Brunswick, OH, 519-679-0045, sales *Onspot of North America Inc., Stratford, CT, 203-377-0777, P. Freyer *OTC/SPX, Owatonna, MN, 800-533-6127, B. Remker

Pacbrake Co., Surrey, BC, Canada, 800-663-0096, B. Sebring Pacific General Insurance Agency, Westmont, IL, 800-888-0545, P. Murphy (See ad on page M 100) Palfinger North America, Niagara Falls, ON, Canada, 800-567-1554 *Paratech, Inc., Frankfort, IL, 800-435-9358, Peter Pardo’s Sales & Service, Richmond, IN, 765-966-2669, Paul, Donna (See ad on page M 101) PDQ Performance Warehouse, Sanford, FL, 407-321-5644, A. Nikolic *Penny Pockets, Swansea, MA, 508-679-5536, J. Prenda Permco Hydraulics, Streetsboro, OH, 330-626-2801, B. Beck *Peterbilt, Denton, TX, 817-591-4000, S. Terry *Peterson Mfg. Co., Grandview, MO, 816-765-2000, M. Assenmacher, W. Binder *Phoenix USA, Inc, Cookeville, TN, 931-526-6128, Customer service (See ad on page 39) *Photo Card Specialists, Eau Claire, WI, 715-839-9102, L. Biddle, Dan (See ad on page 46) *Pierce Sales, Henrietta, TX, 940-538-5643, T. Pierce Pillow Protection Corp., Edmonton, Alberta, Canada, 780-908-6560, A. Mayhew Portable Storage Management, Columbia, SC, 803-553-0002, J. Stallings Police Towers of America, Police Towers.Org, J. Borowski *PowerUp Products, Sparks, NV, 800-769-3749, G. Wilson *PPG Industries, Strongsville, OH, 440-572-2800, D. Chapman Precise Financial Solutions, LLC, Baltimore, MD, 443-352-3652, A. Polun *Preco, Inc., Boise, ID, 208-323-1010, B. Stella *Premier Global Sales, Russellton, PA, 800-394-9276, J. Fisher Prime Industries, Virginia Beach, VA, 800-446-1144, J. Crawford, P. Pike *PRO-LOK®, Orange, CA, 714-633-0681, J. Weinraub Prof. Dispatch Services, Inc., PDSI, Sherwood, OR, 503-849-9385, D. Emmons Professional Wrecker Oper. of Fl., Orlando, FL, 407-296-3316, M. Seamon, S. Higgins Progressive Comm. Insurance, Highland Hgts., OH, 888-398-3289, L. Scibona Progressive Platforms, Lawrence, MA, 888-404-5910, M. Fensome *Pro-Vision Video Systems, Byron Center, MI, 616-583-1520, Steve & Liz Peacock *Public Safety Equip. (Code 3), St. Louis, MO, 314-426-2700, K. Kyriakos Purpose Wrecker Sales, Wentzville, MO, 636-639-9700, K. Malpocker Public Vehicle Safety Equipment, Owensboro, KY, 270-685-6302, R. Noblitt

Quest Roadside Services, St. Johns, MI, 888-295-2584, B. Glazier QuiKleen, Concord, NC, 800-650-2067, B. Burgess

RC Industries, Elkhart, IN, 574-295-6641 x103, R. Sponseller RV Cams, Baton Rouge, LA, 225-261-7812, T. Lazaroe, D. Richard Ram Trucks, Auburn, MI, 248-576-1731, M. Seguin Ramos Oil Company, Inc., West Sacramento, CA, 916-825-9237, L. Bristol *Ramsey Winch, Tulsa, OK, 918-438-2760, Sales *Ranger SST, Cleveland, OH, 440-498-1495, J. Shellhaas *RealWheels Corp., Gurnee, IL, 847-662-7722, B. Cannon Recovery Billing Unlimited, East Freetown, MA, 508-763-5474, E. Fouquette (See ad on page 84) RepoTimes.com, Warwick, NY, 800-732-3869, W. Burwell Rick’s Auto Sales, Kenton, OH, 419-673-1717, R. Whitaker (See ad on page 23) Road America Motor Club, Miami, FL, 888-293-6672, B. Verhulst (See ad on page 27) *Robert Young’s Wrecker Sales, Roanoke, VA, 800-246-4785, R. Young Rochester Truck Inc., Rochester, NH, 603-335-2084, A. Kirk, D. Gagnon Rocky Mountain Wrecker Sales, Salt Lake City, UT, 801-268-8850, C. Crane ROI Protective Tape, Northampton, PA, 610-564-7135, Tom *R•O•M / FRC, Belton, MO, 800-827-3692, S. Touchton (See ad on page 13) *Rontan Signals, Miami, FL, 630-546-8226, A. Lee

Company, Phone, contact, *Manufacturer

*Rose Ledge Co., Erving, MA, 413-423-3563, T. Tierney Royal Truck Body, Paramount, CA, 800-834-7692, S. Wagner R.P.M Equipment Co., Houston, TX, 281-590-1494, B. Marshall, W. Cornelius (See ad on page 83) Rush Towing Systems, Converse, TX, 877-661-4511, G. Wilkinson (See ad on page W 104) Russ Automotive, Fulton, MO, 573-592-0208, Russ *Rydin Decal, Streamwood, IL, 800-448-1991, R. Six

Sabil & Son, White River Jct., VT, 802-295-4325, L. Fortier *Safe Reflections, Inc., St. Paul, MN, 800-773-8199, Joanne, Rex *Safety Track, Belleville, MI, 734-699-7633, J. Stoker (See ad on page M 100) *Safety Vision, Houston, TX, 800-880-8855, M. Foteh *Sagness Tow Truck Builder, Markham, ON, Canada, 905-856-1200, C. Artale Salvage Direct, Inc., Titusville, PA, 814-827-0300 x5710, P. Kerr Santander Bank, Melville, NY, 631-531-0600, M. Paez (See ad on page 57) Santiam Enterprises, Inc., Lyons, OR, 800-282-2793, M. Wagner *SavaCOMM, Daytona Beach, FL, 386-760-0706, D. Lander

(See ad on page 46) *Savatech Corp., Daytona Beach, FL, 386-760-0706, D. Lander

(See ad on page 86) Schwartz Hino Truck Center, Shrewsbury, NJ, 732-530-4100, Cid or Jon Sea Crest Insurance Agency, Inc., Laguna Hills, CA, 949-951-5900, M. Cruz (See ad on page W 101) Security Recovery, Inc., Baltimore, MD, 410-574-4840, L. Raines *Service Station Computer Sys. (SSCS), Inc., Salinas, CA, 800-972-7727, A. Stoeberl Services & Materials, Fenton, MO, 800-428-8185, Customer Service Shield Solutions, LLC, Oconomowoc, WI, 920-474-7497, B. Kraut *Signal Vehicle Products, E. Syracuse, NY, 315-656-5222, P. Cunningham Sirens & Emergency Beacons LLC., Fairchance, PA, 800-837-4736, P. Franczyk (See ad on page N 101) *Slide Lock Tool Co., Louisville, TN, 800-336-8812, Bonnie Smyrna Truck & Cargo, Smyrna, GA, 855-269-5347, N. Griffin (See ad on page S 103) Snappy Box, Columbia, SC, 888-363-2720, J. Stallings *Sonetics Corp., Portland, OR, 800-833-4558, J. Steding (See ad on page 80) *Sound Off Signal, Inc., Hudsonville, MI, 800-338-7337, T. Palumbo South West Tow Operators, Richardson, TX, 972-247-9454, Tommy Specialty Veh. Equip. & Funding Grp., Melville, NY, 631-753-6611, P. Ferrara, Jr. (See ad on page 19) *Speedcrane, Wyckoff, NJ, 800-923-9772, D. Jacobs *SpeedTech Lights, Buda, TX, 972-415-5582, M. Abdallah (See ad on page 32) Springfield Mack Inc., West Springfield, WA, 413-733-1136, A. Shechtman *Stamp Works, Waco, TX, 800-758-2743, S. Jacobson *Star Warning Systems, Honoeye Falls, NY, 583-226-9500, S. Andrew *Steck Manufacturing, Dayton, OH, 937-222-0062, C. Rathburn (See ad on page 80) *Sterling Truck Corp., Redford Twp., MI, 313-592-4200, T. Pfeiffer, A. Demitruk *Stertl-Koni/Omer USA, Baltimore, MD, 410-643-9001, M. Wilt, L. Bowers Stormin’s, Inc., Ozark, AL, 334-774-7138, Victoria, Norman Summit Truck Equipment, Commerce City, CO, 866-739-5537, sales *Superior Signals Inc., Olathe, KS, 913-780-1440, M. Polanis, K. Sprenger *Sun Country Trailers, Phoenix, AZ, 866-887-2453, B. Moran (See ad on page W 103) *Superwinch, Putnam, CT, 860-928-7787 x3126, D. Vanvoorhis Synergy Truck Equipment, Phoenix, AZ, 602-431-2227, D. Payne

T & L Lift Equipment, LLC, Mobile, AL, 251-490-5693, W. Lowe *Talbert Manufacturing, Inc., Rensselaer, IN, 219-866-7141, G. Smith TCF Equipment Finance, Minnetonka, MN, 800-442-7811, P. Thorp *Tech International, Johnstown, OH, 740-967-9015, J. Thoromon, D. Priest

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APPLICATION REQUIREMENTS: Send in your Photos or Video of your Recovery. You will be contacted for your recovery details. Recovery must have been performed anytime in the years 2001-2015

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Choose The Most Challenging Recovery Your Company Performed With Excellence Classes: Light-, Medium-, Heavy-Duty

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Note: Applicant agrees to give American Towman exclusive editorial rights on submitted material, text and photographs, for one full year.

Mail to: Brendan Dooley, Editor American Towman: 7 West Street, Warwick, NY 10990 Phone: 800-732-3869 x209 • Email: bdooley@towman.com Work the non-traffic Side–Stay Safe!

TOWMAN.COM - June 2015 • 55

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A m e r i c A n T o w m A n D i r e c T o ry b y c AT e g o ry Rocky Mtn Wrkr Sales; Salt Lake City, UT *Rontan Signals; Miami, FL *Rose Ledge Co.; Erving, MA Rush Towing Systems; Converse, TX Sabil & Son; White River Jct., VT Safety League; New Cumberland, PA Santiam Enterprises, Inc.; Lyons, OR *Savatech; Daytona Beach, FL *Signal Vehicle Prod.; Avon, NY

SIRENS & EmERGENCY BEACONS 13 N. Main St. Fairchance, PA 15436

800-837-4736

America’s #1 choice for safety lighting and equipment.

www.seb-usa.com

*SPEEDTECH LIGHTS 218 Trademark Drive Buda, TX 78610

800-757-2581

Top quality, lowest prices, 2-5 year warranty, 7-day money back guarantee.

www.speedtechlights.com

*SpeedTech Lights, Buda, TX *Sound Off Signal, Inc.; Hudsonville, MI *Star Warning Sys.; Honoeye Falls, NY Stormin’s, Inc.; Ozark, AL Synergy Truck Equipment; Phoenix, AZ *Tech International; Johnstown, OH Terrco; Philadelphia, PA *The Power Co.; Santa Rosa, CA *Tomar Electronics, Inc.; Gilbert, AZ

*TOWmATE 15704 E. Hwy 12 Rogers, AR 72756

800-680-4455

TowMate delivers the most advanced wireless tow light systems available. Made in the USA, our systems offer more features than any other tow light on the market. Thank you for 26 years of support!

www.towmate.com

*TowPartsNow; Portland, OR Truck Body Sales, Inc.Sacramento, CA Truck Country; Dubuque, IA Tri-State Towing Equip.; Westbury, NY Twin Cities Wrecker Sales, St. Paul, MN TwinState Equipment; Las Vegas, NV *Unity Manufacturing Co.; Chicago, IL USA Towing & Equipment; Tampa, FL Utility Trailer Sales SE TX, Houston, TX Virgo Fleet Supplies; Brooklyn, NY *Warn Industries; Clackamas, OR Wasatch Truck Equipment; Sandy, UT *WeldBuilt Wreckers & Carriers; Deer Park, NY West Coast Towing Eq.; Sacramento, CA West End Service, Inc.; Ellicott City, MD *Whelen Engineering, Chester, CT Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equipment; New Hampton, IA

EmErgEncy startErs

Automotive Equip. Co.; N. Ridgeville, OH Chevron West; Rancho Cordova, CA Delmarva Towing Equip.; Beltsville, MD Equipment Sales & Svc.; Bloomﬁeld, NJ

Lynch Towing & Rec. Equip.; Waterford, WI Synergy Truck Equipment; Phoenix, AZ Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equipment; New Hampton, IA

EnginE salEs & sErvicE

Alliant Power; Madison, WI Crawford Truck Sales; Lancaster, MA Cummins Power Sys., Inc.; Bristol, PA Daniel’s Wrecker Sales, Nesconset, NY *DewEze; Harper, KS *East Penn Carrier & Wrkr. Sls; Bethlehem, PA Franks Truck Center Inc.; Lyndhurst, NJ Frontier Truck Parts; Grand Rapids, MI *Int’l Truck & Engine Corp.; Chicago, IL *Kenworth Truck Co.; Kirkland, WA Lynch Towing & Rec. Equip.; Waterford, WI McMahon Truck Centers, Columbus, OH Montgomery Salvage; Montg. City, MO Pacbrake; Surrey, BC, Canada Parish Truck Sales; St. Rose, LA PDQ Performance; Sanford, FL Purpose Wrecker Sales; Wentzville, MO Rochester Truck Inc.; Rochester, NH Rush Towing Systems; Converse, TX Sabil & Son; White River Jct., VT Tow Truck Country; Dubuque, IA USA Towing & Equipment; Tampa, FL Utility Trailer Sales SE TX, Houston, TX Walsh Freightliner & W. Star; Ft. Myers, FL West End Service, Inc.; Ellicott City, MD Worldwide Equip. Sales; Rockdale, IL *ZF Industries; Vernon Hills, IL

EquiptmEnt financE/lEasing

Accent Equipment; Phoenix, AZ Adler Financial Services; Boca Raton, FL

ADVANTAGE FUNDING 1111 Marcus Ave., Ste M27 Lake Success, NY 11042

888-814-3426

We provide simple solutions for tow truck & equipment financing. New & used, lease or finance, good or challenged credits. Competitive rates & flexible terms. Contact us now 888-814-3426 or info@advantagefunding.us. Dealer inquiries welcome.

www.advantagefund.com

Alternate Capital; Orlando, FL Automotive Equip. Co.; N. Ridgeville, OH B&B Assoc. Indus.; Bridgeview, IL *Bailey’s Towing Access.; Wake Forest, NC Beacon Funding Corp.; Northbrook, IL Capitol Truck Equipment; Lanham, MD Cascade Leasing; Wenatchee, WA Chevron Commerical Inc.; Highland, IL Chevron West; Rancho Cordova, CA Colonial Wrecker Sales; Union, NJ Crouch’s Wrkr & Equip. Sales, Orlando, FL Crouch’s Wrkr & Eq. Sls, Kingston Spngs, TN Daniel’s Wrecker Sales, Nesconset, NY Dirt Cheap Wrecker; St. Charles, MO *Dual-Tech; Bean Station, TN *East Penn Carrier & Wrkr. Sls; Bethlehem, PA Equipment Sales & Svc.; Bloomﬁeld, NJ Fallsway Equipment Co; Akron, OH Franks Truck Center Inc.; Lindhurst, NJ GE Capital Fleet; Eden Pr., MN *Hadley Towing Equipment; Whittier, CA

* = Manufacturer

Hale Trailer Brake & Wheel; Vorhees, NJ Hamman Engineering; Newbern, TN Hide-A-Lift; Hull, IA *Hino (USA); Bloomﬁeld Hills, MI House of Wreckers; San Carlos, CA Idaho Wrecker Sales; Mountain Home, ID

TCF Equipment Finance; Minnetonka, MN West End Service, Inc.; Ellicott City, MD Willamette Financial; Portland, OR Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equipment; New Hampton, IA

INTEGRATED LEASING

*AerComTec International, Inc.; Aiken, SC AW Direct; Madison, WI Budget GPS; Chattanooga, TN, *Digital Ally Safety & Video Sys.; Lenexa, KS *Eye3Mobile, Madison, OH Fleet-i; Charles Town, WV iﬂeet GPS; North Hollywood, CA *Lynch Chicago; Bridgeview, IL Mobile Relay Associates; Paramount, CA *Pro-Vision Video Sys.; Byron Center, MI *Safety Track; Belleville, MI Sky Guard LLC; Flowood, MA *Teletrac; Garden Grove, CA TomTom Works; Concord, MA *Tracker Mgt. Sys. Inc.; Independence, OH Transportation Info. Sys.,N. Hollywood, CA Traxxis GPS Solutions; Miami, FL Virgo Fleet Supplies, Inc.; Brooklyn, NY VTS Systems Software; Cypress, TX *Wireless Matrix; Herndon, VA Worldwide Equipment Sales; Rockdale, IL

734 Walt Whitman Road Melville, NY 11747

631-439-1266

Since 1999 Integrated Leasing has been providing leasing and ﬁnancing for the tow truck industry. We have ﬁnance programs for light-, medium-, and heavyduty equipment. Integrated service you can count on!

www.integratedleasing.com

INTEK TRUCK EQUIPmENT LEASING 152 Eagle Rock Ave. Roseland, NJ 07068

973-403-7788

A leading source of financing since 1986 for the towing & recovery industry. Intek offers customized and flexible lease and financing options for all new and used towing equipment.

www.intekleasing.com

Kavanaugh’s Towing Equip., Louisville, KY *Kenworth Truck Co.; Kirkland, WA Key Equipment Finance; Houston, TX *Lynch Chicago; Bridgeview, IL Lynch Towing & Rec. Equip.; Waterford, WI McMahon Truck Centers, Columbus, OH *Miller Industries; Ooltewah, TN Montgomery Salvage; Montgomery City, MO Nussbaum Wreckers; Columbia, PA Pardo’s; Richmond, IN *Pro-Vision Video Sys.; Grand Rapids, MI Rick’s Truck & Equipment, Kenton, OH RPM Equipment; Houston, TX *Sagness; Ontario, CAN

SANTANDER BANK

gps

insurancE

Aidukas Ins.; Palm Springs, CA Alexander Insur. Agency; San Antonio, TX

ATIG

858 W Happy Canon Road, Suite 235 Castle Rock, CO 80108

407-472-9600

Specializing in towing, repossesion & auto transporters. Nationwide territory. Ensure protection. Insure with the best.

www.atiginc.com

AUSTIN INSURANCE 2109 Broadway Paducah, KY 42001

270-444-6818

3 Huntington Quadrangle, Ste. 101N Melville, NY 11747

Having insurance problems? “We’ll come see you!” We are licensed in most states.

Secure, ﬂexible vehicle and equipment ﬁnance programs. Knowledgeable representatives you can trust. Simple, customized payment schedules. Low fee credit card acceptance programs.

Beniﬁt Consultants NW; San Antonio, TX Centerpointe Ins.; Camarillo, CA

800-238-4009

www.santanderbank.com/cevf

SPECIALTY VEHICLE & EQUIP. FUNDING GROUP 538 Broadhollow Road, Suite 221 Melville, NY 11747

631-753-6611 X 201

Subsidiary of Brookline Bancorp, Eastern Funding's Specialty Vehicle & Equipment division provides direct ﬁnancing programs nationally for specialty vehicles, tow trucks, & equipment.

www.specialtyvehiclefunding.com

Terrco; Philadelphia, PA Tri-State Towing Equip. of NY; Westbury, NY

www.wreckerins.com

CHASE INSURANCE AGENCY 333 NW 70 Avenue, #108 Plantation, FL 33317

800-940-4301 954-792-4300

Family owned & operated, we provide personalized service. We represent several A rated insurance companies committed to providing the best possible rates.

www.chaseinsurance.net

Chester Point Programs; Chester, NJ

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A m e r i c A n T o w m A n D i r e c T o ry b y c AT e g o ry Hy-Tech Recovery Equip.; Fort Worth, TX Idaho Wrecker Sales; Mountain Home, ID *Jerr-Dan Corporation; Greencastle, PA Kavanaugh’s Towing Equip.; Louisville, KY *Landoll Corp.; Marysville, KS

*LIFT ANd TOw 7660 Molly Pitcher Pkwy Shippensburg, PA

866-494-6500

Universal hidden wheel lift for your pickup truck. Great for towers repo men, body shops & dealerships. Finance options available. Visit us on the web for more information.

www.liftandtow.com

Lynch Towing & Rec. Equip.; Waterford, WI *Magna Tech; Chanute, KS Matthews Garage; Cartersville, GA McMahon Truck Centers, Columbus, OH Metro Lifts and Equipment; Mobile, AL Meyer Truck Center; Olathe, KS *Miller Industries; Ooltewah, TN

*MINuTE MAN whEEL LIFTs

6673 Pine Ridge Ct. Ste. B, Jenison, MI 49428 877-593-6959

Minute Man Wheel Lifts specializes in Slide In Wheel Lifts used in repossession & towing. We also offer the Forklift Wrecker Attachment - (a forklift wheel lift attachment). minuteman1.com & forkliftwrecker.com

Montgomery Salvage; Montg. City, MO New England Truckmaster; N. Haven, CT Noble’s; Columbus, OH Northern Truck Equip.; Sioux Falls, SD *NRC Industries; Quebec, Canada Nussbaum’s Sales; Hasbrouck Heights, NJ Nussbaum Wreckers; Columbia, PA Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA Pierce Sales; Henrietta, TX Purpose Wrecker Sales; Wentzville, MO Robert Young’s Auto & Truck; Roanoke, VA Rocky Mtn. Wrkr. Sales; Salt Lake City, UT *Rose Ledge Companies; Erving, MA RPM Equipment; Houston, TX Sabil & Son; White River Jct., VT *Sagness; Ontario, CN Santiam Enterprises, Inc., Lyons, OR Stormin’s, Inc.; Ozark, AL Synergy Truck Equipment, Phoenix, AZ T & L Lift Equipment; LLC; Mobile, AL Terrco; Philadelphia, PA Tim Halpin Equipment; Miami, FL Tow Truck Country; Dubuque, IA Tri-State Towing Eq. of NY; Westbury, NY *Triple “K” Industries; Canton, SD *Tru-Hitch; Barkhamsted, CT Truck Body Sales, Inc.; Sacramento, CA Twin Cities Wrecker Sales; St. Paul, MN TwinState Equipment; Las Vegas, NV USA Towing & Equipment; Tampa, FL *Vulcan Equipment Co.; Ooltewah, TN Wasatch Truck Equipment; Sandy, UT *WeldBuilt Wreckers & Carriers; Deer Park, NY West End Service, Inc.; Ellicott City, MD

Wilkes Barre Tr. Ctr.; Wilkes-Barre, PA Winn St. Sales; Burlington, MA Worldwide Equipment Sales; Rockdale, IL *Zacklift; Cle Elum, WA *Zendex Tool Corp.; Danbury, CT Zip’s Truck Equipment; New Hampton, IA

Wheel lift AttAchments

*Access Tools; Miami, FL Atlanta Wrecker & Carrier; Smyrna, GA Austin Hinds Motors, Inc.; Arab, AL Auto Salvage & Parts; Hagerstown, MD Automotive Equip. Co.; N. Ridgeville, OH AW Direct; Madison, WI B & Z Sales, Inc.; Brandon, MS *Bailey’s Towing Access.; Wake Forest, NC Battelini Trans. & Wrkr. Sls.; Landsville, NJ *Bilt USA Manufacturing; Charlotte, NC Bressler’s Inc.; Morgantown, PA Capitol Truck Equipment; Landover, MD Casanova Towing Equip.; Compton, CA Chevron Commerical Inc.; Highland, IL Chevron West; Rancho Cordova, CA Cornerstone Wrkr. Sales; Jonesboro, AR Crouch’s Wrkr. & Equip. Sales; Orlando, FL Crouch’s Wrkr. & Eq. Sls.; Kingston Spngs, TN Daniel’s Wrecker Sales, Nesconset, NY *Danco Products; Greencastle, PA Delmarva Towing Equip.; Beltsville, MD *Dynamic Towing Equipment; Norfolk, VA Eakins Equipment Co.; Philadelphia, PA *East Penn Carrier & Wrkr. Sls; Bethlehem, PA Elizabeth Truck Center; Elizabeth, NJ Equipment Sales & Svc.; Bloomﬁeld, NJ Fallsway Equipment Co; Akron, OH Five Corners GMC; Cedarburg, WI Fleet Sales West; Sherwood, OR *Gray; St. Joseph, MO Got Tow Truck Parts.com; Phoenix, AZ *Hadley Towing Equipment; Whittier, CA Hamman Engineering; Newbern, TN H&H Sales Co.; Huntertown, IN *Hide-A-Lift; Hull, IA House of Wreckers; San Carlos, CA Kavanaugh’s Towing Equip., Louisville, KY *Kemp Mfg. Inc.; Birmingham, AL Lift and Tow, Shippensburg, PA *Lynch-Chicago; Bridgeview, IL Lynch Towing & Rec. Equip.; Waterford, WI *Magna Tech; Chanute, KS Matthews Garage; Cartersville, GA McMahon Truck Centers, Columbus, OH *Miller Industries; Ooltewah, TN Minuteman; Mattawan, MI Minute Man Wheel Lifts, Jenison, MI New England Truckmaster; N. Haven, CT *NRC Industries; Quebec, CN Null’s Sales & Services; Cochranville, PA Nussbaum Wreckers; Columbia, PA O’Hare Truck Service; North Lake, IL Pardo’s; Richmond, IN Parish Truck Sales; St. Rose, LA Phoenix USA, Inc.; Cookeville, TX *Pierce Sales; Henrietta, TX Prime Industries; Norfolk, VA Purpose Wrecker Sales; Wentzville, MO Robert Young’s Auto & Truck; Roanoke, VA Rocky Mtn. Wrkr. Sales; Salt Lake City, UT *Rose Ledge Companies; Erving, MA Sabil & Son; White River Jct., VT Santiam Enterprises, Inc., Lyons, OR

Stormin’s, Inc.; Ozark, AL Synergy Truck Equipment, Phoenix, AZ Terrco; Philadelphia, PA *Tow Designs; Ontario, NY TowPartsNow; Portland, OR Tow Truck Country; Dubuque, IA Tri-State Towing Equip. of NY; Westbury, NY

*TRIPLE K INdusTRIEs 47219 West Schweigers Circle, Ste 3 Sioux Falls, SD 57107

800-624-2892

For 20 years Triple K Industries strives to bring top quality products, from our Industry ﬁrst “quicktach” to our new, state of-the art “true tilt,” our products showcase design and innovation unlike anyone else.

www.triplekindustries.com

Tru-Hitch; Barkhamsted, CT Truck Body Sales, Inc.Sacramento, CA Twin Cities Wrecker Sales, St. Paul, MN TwinState Equipment; Las Vegas, NV USA Towing & Equipment; Tampa, FL Virgo Fleet Supplies; Brooklyn, NY *Vulcan Equipment Co.; Ooltewah, TN Walsh Freightliner & W. Star; Ft. Myers, FL Wasatch Truck Equipment; Sandy, UT *WeldBuilt Wreckers & Carriers; Deer Park, NY West End Service, Inc.; Ellicott City, MD Worldwide Equipment Sales; Rockdale, IL

*ZACKLIFT INTERNATIONAL 1102 East 1st Street Cle Elum, WA 98922

509-674-4426

FIFTHWHEELER or Permanent Mounts. Ratings to 40,000 lbs. Reaches to 147”. Transport everything for a fraction of the cost. Excellent Financing.

www.zacklift.com

Zip’s Truck Equipment; New Hampton, IA

Wheel simulAtors

Elizabeth Truck Center; Elizabeth, NJ *Phoenix USA; Cookeville, TN Sabil & Son; White River Jct., VT Synergy Truck Equipment; Phoenix, AZ Zip’s Truck Equipment; New Hampton, IA

Wheels

Accent Equip.; Phoenix, AZ Alcoa Forged Specialty Wheels; Clev., OH Auto Salvage & Parts; Hag’rstown, MD Auto. Equip. Co.; N. Ridgeville, OH Bob Fish Truck Equip.; W. Bend, WI *Boniface Eng. Ltd; Norfolk, ENG Chevron Commercial Inc.; Highland, IL Chevron West; Rancho Cordova, CA Colonial Wrecker Sales; Union, NJ Crouch’s; Kingston Springs, TN Delmarva Towing Equip.; Beltsville, MD *Dual-Tech; Bean Station, TN *Dynamic Towing Equip.; Norfolk, VA Eakins Equipment Co.; Phila., PA *East Penn Carrier & Wrkr. Sls; Bethlehem, PA E.M. Blue’s; Houston, TX Equipment Sales & Svc.; Bloomﬁeld, NJ *E.R. Buske Mfg.; Pocahontas, IA Fallsway Equip. Co.; Akron, OH

* = Manufacturer

Five Corners GMC; Ced’burg, WI Fleet Sales West; Sherwood, OR Future Wrecker Sales; Amsterdam, NY Hale Trailer Brake & Wheel; Vorhees, NJ Hamman Engineering; Newbern, TN Hews Co.; Bow, NH House of Wreckers; San Carlos, CA Idaho Wrecker Sales; Mountain Home, ID *Kemp Mfg. Co.; Birmingham, AL *Lynch Chicago; Bridgeview, IL Lynch; Waterford, WI *Magna Tech; Chanute, KS McMahon Truck Centers, Columbus, OH Meyer Truck Center; Olathe, KS Minute Man Wheel Lifts, Inc.; Jenison, MI Montgomery Salvage; Montg. City, MO Noble’s; Columbus, OH *NRC Industries.; Quebec, CN Nussbaum’s Sales; Hasbrouck Hts., NJ O’Hare Truck Service; North Lake, IL Old Coach Wrecker Sales.; Stratford, CT Parish Truck Sales; St. Rose, LA Phoenix USA, Inc.; Cookville, TN *Pierce Sales; Henrietta, TX *Prime Industries, Inc.; Virigina Beach, VA Purpose; O’Fallon, IL Quick Tow. Equip.; N. Lin’hurst, NY Ramsey Winch; Tulsa, OK RealWheels; Gurnee, IL Robert Young’s Auto & Truck; Roanoke, VA RPM Equipment; Houston, TX Rush Towing Systems; Converse, TX Sabil & Son; White River Jct., VT *Sagness; Ontario, CN Stormin’s; Ozark, AL Terrco; Philadelphia, PA Tim Halpin Equipment; Miami, FL TowPartsNow; Portland, OR Tow Truck Country; Dubuque, IA Tri-State Towing Equip.; Westbury, NY *Universal Develop.; Cham’burg, PA Utility Trailer Sales SE TX, Houston, TX Virgo Fleet Supplies; Brooklyn, NY *Vulcan; Olive Branch, MS *WeldBuilt; Deer Par, NY West End Service, Inc.; Ellicott City, MD Worldwide Equipment Sales; Rockdale, IL Zip’s Truck Equip.; New Hampton, IA

Winches

Accent Equipment; Phoenix, AZ *Access Tools; Miami, FL Atlanta Wrecker & Carrier; Smyrna, GA Austin Hinds Motors, Inc.; Arab, AL Auto Salvage & Parts; Hagerstown, MD Automotive Equip. Co.; N. Ridgeville, OH AW Direct; Madison, WI B & Z Sales, Inc., Brandon, MS *Bailey’s Towing Acces.; Wake Forest, NC Bressler’s Inc.; Morgantown, PA Capitol Truck Equipment; Landover, MD Casanova Towing Equip.; Compton, CA Chevron Commercial Inc.; Highland, IL Chevron West; Rancho Cordova, CA

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TOWMAN.COM - June 2015 • 73

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Work the non-traffic Side–Stay Safe!

TOWMAN.COM - June 2015 • 75

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Number 106 on Reader Card

Number 213 on Reader Card Work the non-traffic Side–Stay Safe!

TOWMAN.COM - June 2015 • 77

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A m e r i c A n T o w m A n D i r e c T o ry P o r T f o l i o

* = Manufacturer

WRECKER BODIES - DISTRIBUTORS

R.P.M. Equipment Co. & Wrecker Capitol – Do you have a

ﬂeet of trucks? We can build new for you or paint your existing ﬂeet to match. All upgrade options are available at a unbeatable price & superior workmanship. Austin, TX, 512 -312-5655 & Houston, TX, 281-590-1494. Visit us online www.wreckercapitol.com.

Smyrna Truck & Cargo, LLC – is a

proud distributor of Miller Industries products. We are a family owned business located in Smyrna, GA. and have been serving our community with quality truck equipment since 1952. We offer new and used towing equipment, parts, and service. Call 855-269-5347 or visit us at www.smyrnatruck.com.

Tow Industries – Southern California’s

largest Miller distributor of Vulcan, Century, Eagle, Champion & Holmes wreckers & carriers from light to heavy duty. We carry parts & service all Miller lines. Visit out website for new & used inventory www.towindustries.com or call us at 323-660-4866.

Truck Body Sales Inc. – Miller

Industries Distributor. We are a full service dealership focused on long term relationships over individual transactions. Our goal is to help you build your business by providing quality products & services with integrity. Reach out to us at 800-233-8898 or go to www.tbstowtrucks.com.

WRECKER BODIES - DISTRIBUTORS

Twin Cities Wrecker Sales – is

your towing and recovery equipment specialist, providing you with a large inventory of new and used truck, reputable and knowledgeable sales staff, wide range services for the repair of your ﬂeet, & a parts department stocked with any brand of backend you own as well as accessories and non-OEM parts. 800-287-4210 or www.tcwreckersales.com.

TwinState Equipment – Your west coast heavy duty headquarters. Jerr-Dan, Zacklift, Landoll, Sava & more. Heavy, medium, & light duty wreckers & carriers, trailers, parts, service & training. www.twinstateequipment.com.

Worldwide Equipment Sales –

Jerr-Dan Towing Equipment, Landoll Sliding Axle Trailers, Minute Man SelfLoading wheellifts, and Wells Cargo Enclosed Trailers, Driver Locate GPS Tracking, Super Springs, 911 EP, Code 3, Federal Signal, Whelen, Ramsey Winch, Goodall and Zacklift. Call 815-725-4400, or visit us at www.NewTowTrucks.com and www. DriverLocate.com.

*Zip’s Truck Equipment – Since

1968 Zip’s has been servicing the towing industry with Everything You Need To Tow, Rig, Recover & Haul. Equipment sales, ﬁnance, service, parts, accessories and industry leading professionalism. Visit www.zips.com to view our equipment inventory plus, shop the largest selection of towing and recovery parts and accessories in the world.

TOWMAN.COM - June 2015 • 79

Muncie Upgrades Its Website Muncie Power Products launched its new website, featuring significant changes based on consumer feedback and data analysis. Key elements were to create a more interactive experience for the user. Upgrades include: • Improved menu organization for easier site navigation. • Addition of drop-down menus to reduce clicks. • Additional access points for frequented pages. • Improved product filtering. • Improved literature search and filtering. • Additional product information. • Enhanced search capabilities. • Developed for optimal use on mobile and tablet devices. Check it out at www.munciepower.com.

GPS Insight Marks 10th Year

Number 132 on Reader Card

80 • June 2015 - TOWMAN.COM

GPS Insight celebrated its 10th anniversary in April with approximately 150 employees, family, and friends as they recounted the company’s route of innovation in telematics (www.gpsinsight.com). “We have learned how to advance our product daily for the past 10 years by listening to customers, involving ourselves in trade organizations, and researching the market,” said Rob Donat, founder/CEO of GPS Insight. “I greatly appreciate everything our employees, customers, vendors, and our friends and families have done for the company to make it as successful as it has been over the past 10 years, and I look forward to the next 10.”

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TRAA Offers Online Testing

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Check out AT’s digital edition at itowman.com

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TRAA recently made all three levels of the National Driver Certification Program available online (excluding the LV3 oral sub-test), on its site at http://traaonline.com/ certification/. “The old process of driving to a testing location was cumbersome and discouraged many employers and employees from participating,” a release said. “With the convenience of online testing those barriers disappear as participants are able to test from virtually any location with secure Internet access, a web-cam, microphone and privacy.” According to TRAA Executive Director Cynthia Martineau, registrations are up 33 percent and the response from participants has been enthusiastic; testing appointments are available 24/7 so company owners and drivers are enjoying the ability to test at their convenience from virtually any location. Results are available immediately after finishing.

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TOWMAN.COM - June 2015 • 83

Tow Company Sues Over Contract

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Hamrick’s Towing of Evansville, Ind., has filed a lawsuit against the city over its contract bid. The company submitted a bid last December for a new contract that was awarded to another towing company who, Hamrick’s alleges, doesn’t meet the requirements the city set. According to the complaint, the towing company that won the contract was not in compliance with the requirements as their fees were hourly instead of flat-fee based, and that they didn’t “offer facilities required by the RFP and the City Towing Services contract.” The complaint also states that Hamrick’s was the lowest bidder and stated that the contract award to the competing company was “arbitrary, capricious and an abuse of discretion.” Hamrick’s Towing was the contractor for the city’s towing services from 2003 until 2008. Hamrick’s is asking for a jury trial. Source: www.14news.com.

Isuzu Milestone: 20,000th Truck

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In April, Isuzu Commercial Truck of America (www.isuzucv.com) celebrated its 20,000th low-cab-forward truck coming off the line (pictured). Executive Director of Marketing Brian Tabel said the milestone model also is the only gas-powered lowcab-forward truck on the market. Number 101 on Reader Card

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Freightliner Debuts Autonomous Truck in U.S.

sophisticated set of camera technology and radar systems with lane stability, collision avoidance, speed control, braking, steering and other monitoring systems. The Freightliner Inspiration Truck operates on highways at what the National Highway Traffic Safety Administration defines as Level 3 of autonomous vehicle capabilities, enabling the driver to cede full control of all safety-critical functions under

certain traffic or environmental conditions. Daimler Trucks North America also announced that it plans to increase production and employment at its Mount Holly, N.C., truck manufacturing plant that manufactures Freightliner M2 Business Class medium-duty diesel and natural-gaspowered trucks, as well as Freightliner’s 108SD and 114SD trucks.

In May, the Hoover Dam was the setting for the debut of the Freightliner Inspiration Truck. The dam served as the largest projection screen ever in North America for the world’s first autonomous truck licensed to drive on public roads. “The Hoover Dam … signifies inspiration like few other structures in the world. To show the significance and opportunities of autonomous driving functions for the global trucking industry we were willing to go ways that people did not dare to think about before,” said Dr. Wolfgang Bernhard, manager for Daimler AG, Daimler Trucks and Buses. The Freightliner Inspiration Truck (www.freightlinerinspiration.com) is the first licensed autonomous commercial truck to operate on an open public highway in the United States. Developed by engineers at Daimler Trucks North America, the company said it promises to unlock autonomous vehicle advancements that reduce accidents, improve fuel consumption, cut highway congestion, and safeguard the environment. The Freightliner Inspiration Truck is equipped with Highway Pilot sensors and computer hardware based upon a series production Freightliner Cascadia Evolution, fully certified to meet all U.S. Federal Motor Vehicle Safety Standards. The Highway Pilot links together a Number 150 on Reader Card Work the non-traffic Side–Stay Safe!

TOWMAN.COM - June 2015 • 85

Towing’s

Disaster Team Q&A with United Road Towing’s Jim Hurst by AT Staff

nited Road Towing recently began recruiting towers for its national disaster response team. American Towman was able to talk with URT’s Jim Hurst, VP of Business Development, during Tow Industry Week at the American Towman ShowPlace-Las Vegas last month to learn more. Hurst has been in the towing industry for more than 25 years and managed networks for USAC/MD, Quest and the former Emergency Road Service company before joining URT. AT: What types of events require a team of responders? JH: Well, typically events caused by Mother Nature that you don’t have time to prepare for, like floods, tornados, hail storms, hurricanes and blizzards. However, we also provide immediate customer support for our clients short-term business influxes as well. AT: When one of these events occurs, what is the need? Who requests your services? JH: Our clients are insurance companies, FEMA and salvage companies. In a disaster, they normally have a huge influx of vehicles or equipment that is in a “total loss” scenario and they are under tremendous pressure to

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United Road Towing’s Disaster Response Team consists of personnel who are experienced as on-site coordinators and maintaining order in the midst of chaos to direct towers sending trucks to help with relief efforts.

process those claims quickly and secure or transport the vehicles from the primary (local police tower) facility to a secure facility of theirs or an auction house to sell them off for salvage value. In the case of FEMA, they may require generators to be staged and sent into locations prior to and immediately after an event. AT: Why do you need a team? JH: When these events occur, it

hampers the ability of local tow companies to operate at top efficiency. They are generally swamped with immediate tow requests from their police contacts and handling things like wrecks and recoveries, all while dealing with the stress of the storm on their own business and local staff. Phone lines may be down, trucks could be damaged, cell service may be interrupted, roads blocked, buildings damaged, etc. On top of that, the

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demand for secondary towing service far exceeds the number of tow trucks able to meet that local demand. That’s where we come in. Our nationwide team of tow companies can quickly bring the assets required to secure and transport a large number of vehicles in a short time. Depending on the severity of the event, in addition to tow trucks and drivers, we may need to bring in generators, fuel, travel trailers, food, water and communications equipment. AT: Do you always bring in companies from out of the area? JH: No, we prefer to work with local companies, but in most cases those companies are in recovery mode themselves. In addition to restoring their own service, they have to ensure that their customers, such as the local and state police, county sheriff, dealerships, repair shops and others are given top priority. Next, we’ll work with the state towing association and towers within the affected state. Finally, we’ll bring in companies from out of state in the case of a major disaster where there is widespread destruction. … We have had some resistance from local towers who think we are moving in on them, but that’s not our goal at all. This is work they would not have a chance at and is contract-specific, we are not interested in doing the immediate tows that are theirs to start with. In most cases we are showing up with checks to pay the towing and storage bills. AT: How are you building URT’s response team? JH: I need to build a network of towers who have resources available and can send them when I call. I prequalify them and ensure that they have proper insurance, DOT or Motor Carrier authority before the need arises. I’m using my 25-plus years of experience in the industry to solicit the help of towers in every state. Then, when an event occurs, my job is to round up enough trucks and send them to where there is a need. We have found we can help towers in Number 121 on Reader Card

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their off season better utilize their equipment; for example, the guys in the South may be slow in the winter while there is an immediate need in the Northeast. … United Road Towing has been responding to these events for many years. Most of them are relatively small and localized, such as tornados, floods and hail storms, but occasionally you get a hurricane like Sandy or Katrina. We have personnel who are experienced as on-site coordinators and maintaining order in the midst of chaos. … Our guys have been through it several times and have the experience to know what to do and what pitfalls to avoid, as well as the ability and resources to work with local government officials. AT: Are the members of your team required to send a truck when you call? JH: If they’re busy and can’t send a truck, that’s fine. There’s no obligation on their part. I ask each company to bill me each week and they get paid by URT. We then bill our clients. For our clients, it’s a great way to quickly dispatch trucks to an area of need and for the tower, a way to keep their trucks busy and pick up business they wouldn’t have gotten otherwise. … We guarantee a daily rate per truck and driver so there is no guessing later. Since November, we have deployed 63 assets to 15 markets using 27 brokers and have gotten great feedback across the board. AT: What are the requirements and costs to be on your team? JH: Companies need to have a certain level of insurance, a track record of solid performance and be in good standing with the DOT or have a motor carrier number if they don’t have a DOT number. They have to have ANSI 3 vests, uniforms, be professional and adhere to proper procedures for safety. Operators must fill out daily log sheets and adhere to performance standards. Requirements are spelled out in the application. There’s no cost. A company can fill out our online application at unitedroadtowing.com and clicking on the Broker Application button.

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Ford CNG/LPG Options on 2016 F-650/750 Models by Brendan Dooley

t the 2015 NTEA, Ford Motor Co. showed a 2016 F650/Century carrier in its booth that was prepped with the company’s Gaseous Prep Option. Another Ford F-650/Century rollback was on display in Florida with the CNG option. Kevin Koester, Ford’s Assistant Medium Truck Marketing Manager, said the truck was converted and displayed to bring awareness to the option for 2016 F-650 and F-750 models with the 6.8L V-10 gasoline engine to run on compressed natural gas or propane.

Ford offers Gaseous Engine Prep packages across its entire commercial vehicle line-up that include hardened valves and valve seats and other components to withstand the higher operating temperatures and lower lubricity of gaseous fuels. Ford lists several benefits for CNG/propane truck conversions at fordtoughtruck.com/Docs/ Alternative_Fuel_2015.pdf, that include: • Reduced carbon footprint. • Reduced dependence on foreign oil. • Cost of ownership. Although acquisition costs for alternative

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fuel vehicles may be higher, these costs are often offset by the lower costs of the alternative fuels. In addition, the lower volatility of alternative fuel prices reduces risk of future price shocks. “Our F-650 and F-750 trucks all have the Gaseous Prep Option for the 6.8-liter gas engine for approximately $300,” Koester said. “Customers need to work with a Ford Qualified Vehicle Modifier to source and install the CNG/propane fuel tanks and system.” Ford’s QVMs are part of “a rigor-

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This Ford F-650/Century rollback features Ford Motor Co.’s optional upfit to run compressed natural gas on the 6.8L V-10 gas engine.

ous qualification program for alternative fuel vehicle modifiers … to provide guidance, modification recommendations and engine operating specifications required to ensure customer satisfaction and reliability in line with Ford Motor Company standards,” according to the company. “One thing that any company that is considering CNG should investigate is the availability of qualified service stations for the upfits. Not all service stations are capable of working on CNG vehicles as the fuel storage system and the delivery system are different than that of gas or diesel and as such will have a different maintenance cycle,” Koester advised. “It would be good planning to contact your local service stations to determine a service strategy before introducing CNG vehicles into your fleet.” There also may be federal and local incentives to add alternative-fuel vehicles to your fleet. The U.S. Department

of Energy database, www.afdc.energy.gov/laws/, allows searches of federal and state laws and incentive programs related to alternative fuel vehicles. Another site, www.fueleconomy.gov, provides information about federal and state tax incentives for purchasing alternative fuel vehicles.

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TOWMAN.COM - June 2015 • 95

No Problem

eavertown Environmental Group was founded in 1981 by Donald E. Fuchs to specialize in the transportation of hazardous and non-hazardous materials. Over the years, WEG developed a broad range of equipment, personnel and supply capabilities internally, eliminating the need for outsourcing or subcontracting. In 2000, Donald promoted his daughter Dawn to president/CEO to lead Weavertown into the future; the company currently operates in Pennsylvania, Ohio, West Virginia, Kentucky and Texas (they recently opened a transportation and environmental response division in Houston). The company is known for its garage services, landscape supply, oil delivery services, towing and recovery; they credit their success to exceptional employees, hard work and state-of-theart equipment.

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“Dawn is always looking to improve on our capabilities and the addition of this new Century rotator will do just that,” said Dave Work, WEG’s corporate maintenance/towing manager. WEG recently added to its varied fleet with this Century 1075S 75-ton rotator mounted on a 2015 Peterbilt twin-steer tri-axle tractor. A 550-hp Cummins ISX engine mated to an Eaton 18-speed transmission gives it power to spare. It is appropriately named “No Problem.” Miller Industries built this rig.

by Jim “Buck” Sorrenti

It has a three-stage boom and is equipped with dual 60,000-lbs. planetary winches, two 22,000-lbs. turret winches and a 50,000-lbs. planetary two-speed drag winch. It features the Raptor control system and H-beam outriggers. As for the awesome graphics, Rocco Siamacco of the Rock Group did the design layout of the vinyl wrap that Dendy Hill Graphics installed. No Problem is outfitted with a full

complement of lights, including 110 LED marker lights, three scene lights, eight dominator strobe lights, three light bars and two mini light bars. It also has back-up camera and a boom camera system. “As of now we have multiple jobs booked for rotator work, such as lifting equipment and staging for production. It is a valuable tool that adds another dimension to our ability to respond to any situation,” Work said. As pretty as it is, this rig was built for business and there is no doubt that it will have No Problem dealing with anything it is called on to do. Editor’s Note Jim “Buck” Sorrenti, a longtime editor of American Towman, has been our field editor for the past few years. He is a freelance writer and photographer with more than 40 years of experience covering motorcycle, hot rod, truck and towing culture.

Tech Highlights

Outriggers out and three-stage boom fully extended.

This Peterbilt/Century 75ton rotator is appropriately named “No Problem.”

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Chassis: 2015 Peterbilt twinsteer tri-axle. Wrecker: Century 1075S 75ton rotator. Engine: 550-hp Cummins ISX. Trans: Eaton 18-speed. Winches: Dual 60,000-lbs. planetary, two 22,000-lbs. turret, 50,000-lbs. planetary twospeed drag. Builder: Miller Industries. Equipment: Miller spreader bars and strap kit, plus chains, snatch blocks, shackles and assorted hooks. Extras: Raptor control system with remote, rear H-beam outriggers, back-up camera and boom camera system. Designs: Design Layout by Rocco Siamacco of the Rock Group; Dendy Hill Graphics installed the wrap.

TOWMAN.COM - June 2015 • 97

All About the Best by Steve Calitri

hose of you anxious for the arrival of the latest American Towman in the mail know AT has the most knowledgeable and talented writers in the business. Randall Resch brings detailed insights on the many aspects of running and operating a towing business. Terry Abejuela hits on all the nuances of towing procedures. Jim Sorrenti brings you the essential details on recoveries. Don Archer, who has been contributing to AT and Tow Industry Week, cast his years of experience of owning and operating a tow business onto our pages and, like the rest, is never at a loss for an important topic to explore. They all love to write and all have various roles in this industry. For example, Resch and Abejuela are also towing and recovery trainers. Archer, as if running a tow business and writing regularly for Tow Industry Week doesn’t take up enough of his time, found time to write a book … about towing. Published by To the Point Publishing out of Jefferson City, Mo., “How to Make Money in the Towing Business” is a great book for new and veteran tow bosses alike. Archer talks about his “8 Proven Strategies That Will Explode Your Sales,” covering subjects like repair shop referrals, grass roots customer acquisition and intelligent motor club strategies. Archer joins an elite group of towing editors at AT because, like them, Don is a thinking man. Fortunately for our readers, he loves thinking on the endless challenges facing a tow boss in a way that he can put into words for

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the benefit of his peers. To learn more about his books and all he has to offer, check out www.thetowacademy.com. American Towman field editors are anchored by two fine editors who bring over a dozen years of experience covering the towing industry, Brendan Dooley and Charles Duke. Like everyone at AT, they’re hands-on professionals. In fact, Dooley, Duke and AT Publisher Dennie Ortiz are all WreckMaster trained and certified in towing and recovery. One of the things that Archer illustrates in his books, which resonates with our staff as well, is that this industry is a people business. We deal with people at all angles when serving the public, commercial accounts, police, etc. It’s our ability to deal successfully with people that sets us apart. Tow business owners, as well as those of us in the publishing business, play in an arena where competitors can be unscrupulous, untruthful, and, unfortunately, desperate enough to try anything to stay in business. But the fact that these competitors don’t get it, that playing it straight is the only way to be successful, is all the more reason for principled men and women to take the high ground. The world is full of scoundrels. People in the public or business sector want to deal with others who are honest and dedicated to what they do. So let me sum it all up about what our writers are writing about, in parallel to what successful towers are doing, by chiming in on one great aphorism: the cream rises to the top.

You can find Don Archer articles at TowIndustryWeek .com and in American Towman Magazine. He often picks an issue he has dealt with as the owner of his towing business, be it an unruly motorist retrieving an impounded car or one complaining about a towing bill; or dealing with a motor club, or city hall, or a competitor, and on and on, as the list of issues a tow boss faces never ends. Don has become a popular writer with towers because he’s a tow boss on top of his game, and his writing reflects that.

Coverage of the towing industry continues with a wide sweep in both the pages of American Towman Magazine and on the screen with AmericanTowmanTV.com, featured on the pages of Tow Industry Week. Amazing recoveries continue to steal the show, whether reported by Jim Buck Sorrenti or Emily Oz, like the cinematic footage of the tractor-trailer recovery high on the bridge over the water. Using still shots or video, Tow Industry Week and ATTV are rich in imagery.

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Va. Lawmaker Seeks Second Signature

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Arlington County (Va.) Board Member Jay Fisette told a local television station that he will recommend changes to the Arlington’s Towing Advisory Board to address complaints about the process. This comes in light of the recent incident involving ESPN reporter Britt McHenry. Last month a bill was introduced in Montgomery County to outlaw spotters. Fisette does not intend to introduce a bill to end this practice and he says Arlington County should take a different approach. The second-signature proposal would require the commercial property owner, or a designated employee, to sign off on the towing paperwork on their lots before any car can be taken. It would not require the person to observe and report the violation—only to place a signature authorizing the tow. The property owner can then provide the paperwork for the towed party. John O’Neill, owner of Advanced Towing in Arlington, acknowledges that he uses spotters. It was his company involved in the McHenry incident with the ESPN reporter. He does not believe the dual signatures are a good idea, saying the measure would be burdensome on Arlington businesses. “It is well known that requiring redundant authorizations serve little purpose but to make parking restriction enforcement more onerous and burdensome on property and business owners. Property and business owners who enforce parking restrictions provide contractual authorization so there is no need to require additional authorizations unless one wishes to needlessly burden them,” said O’Neill. “With the value of a single parking space in Arlington arguably ranging from $10,000 to $30,000, and more in certain cases, property owners will strongly defend their ability to keep control over their private property without interference,” he added. Source: http://wtop.com.

ACLU Challenging License Plate Readers An article posted at the “Popular Science” website reported a man in Fairfax, Va., is suing his local police department for indiscriminately scanning citizens’ license plates and storing that information in massive databases. Neal Harrison, who is being represented by the American Civil Liberties Union, says his car’s license plate was unlawfully scanned twice in 2014. The Fairfax County Police Department database “can be used to discover the location of thousands of vehicles at a particular date and time,” said the ACLU in a statement. “It is an unacceptable invasion of privacy.” The use and legality of these passive scans varies from jurisdiction to jurisdiction. The ACLU is seeking strict and comprehensive laws regarding the technology’s use. Harrison and the ACLU hope the court will put a stop to the untargeted scans. Source: www.popsci.com. Number 160 on Reader Card

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TOWMAN.COM - June 2015 • NORTH 101

Pullin’ Pups in Pennsylvania Teaming Up for a Rolled Semi

by Jim “Buck” Sorrenti

In early April 2015, the Pennsylvania State Police called All-Points Towing to recover an express package delivery truck that went off the road. The technical recovery under difficult conditions eventually involved teamwork with Ed’s Auto Service and multiple pieces of equipment to resolve.

ared Hoffman owns and operates All-Points Towing Recovery & Service Center in Jim Thorpe, Pa.; it’s been a full-service preventive maintenance, auto repair center and towing and recovery outfit since 2004. In early April 2015, the Pennsylvania State Police called All-Points to recover an express-package deliverytruck that went off the road. Hoffman arrived on scene in his old reliable 1983 Mack with an NRC 35-ton wrecker on the business end. Also on scene were Hoffman’s operators, Billy, George, and Jim, with a Century 20-ton on a 1995 InternaNORTH 102 • June 2015 - TOWMAN.COM

tional, a 2013 Ford F-550 with a JerrDan 20’ aluminum bed for debris, and a 1999 Ford F-450/Vulcan 882 for traffic control. Once Hoffman arrived and saw the situation, he realized he would need some assistance. He called his buddy Ed Cardiello of Ed's Auto Service and Towing in Mount Pocono to assist. Hoffman explained, “With the last winter storm of the season dumping 4 to 5 inches of wet snow in early April, there were over 100 wrecks. We were so backed up with the wrecks from the storm, our trucks were tied up all over the place, so I called Ed for backup. We have a great working relationship and

help each other out whenever we can.” Cardiello drove to the scene in his Jerr-Dan HDL 700/350 35-ton heavyduty wrecker, his company’s primary heavy unit. He had his driver Troy Rispoli with him. “I just got back from another heavy-duty job,” said Cardiello, “when I got called by Jared to help out with a rolled over set of pups that went down an embankment. The driver lost control in the snow, did a 360degree spin and went backwards through the guardrail, rolling on its left side and slid down towards a ravine. It was about 25 miles from the

The multiple units were essential for winching and holding the pup trailers during the recovery for changing rigging and keeping things from sliding back down the bank.

shop and snowing like hell, so I threw my Peterbilt 377 tractor on the hook of the Jerr-Dan 35-ton wrecker to save time rather then bobtail in the snow.” The roads were a mess that day and traffic was backed up, but the police were very supportive of the towers’ recovery efforts. “We only had a mile to the exit,” Cardiello said. “They gave us the whole road, which was surprising to me. I told PSP that we could work with one lane until the roll, but they only took it for a short while to release the people "trapped" between ramps. Then the officer comes down and says, ‘OK you can have it all.’ I'm certainly not going to argue to get people whizzing by me, so I took it!” They first set was up to pull the rear pup up to the road surface for recovery. “We disconnected the converter dolly from the front trailer,” Cardiello said. “Once back on the road, we chained the dolly so it wouldn't spin to help with standing the trailer up. Rigged for a Christmas wrap and a loop strap around the trailer tires to control the decent. Once up, we pulled Work the Passenger side–Stay Safe!

the dolly out and hooked my Peterbilt tractor to the trailer for transport back to All-Points later and got it out of the way while we went to work on the rest. The shaft was also pulled from the tractor now that it was stable.” They used Hoffman’s truck to hold the rest of the rig when they disconnected just so it wouldn't slide down the bank. Hoffman said, “We disconnected the first pup and I hung my NRC wrecker on the rest to keep it from going down. It was pulled up to flat ground with Ed’s Jerr-Dan.” With that out of the way, they rigged to the rest of the unit and pulled it up the bank to flat ground. When it was up on the flat, they rigged this for a Christmas wrap as well. “I used my second line for a control on the descent and we ran Jared's second line to pull the steer over,” said Cardiello. Hoffman hooked the tractor, with one pup trailer still attached, to his NRC and towed it to his yard. Cardiello drove his Peterbilt 377 tractor hooked to the other pup trailer back to Jared’s yard. Troy drove Ed’s Jerr-Dan heavy home.

This is a great example of teamwork by Ed’s and All-Points crews; a good job done by both wreckers and operators. Hoffman said, “Ed and me know how each other operates, we respect and trust one another. We don’t tread on each other. There is plenty of work for everyone and we know we can count on one another when we need to.” Ed said, “Hoffman is a friend and we have worked together many times. It’s a good feeling to help out a fellow tower. Put our pride aside and work together and at the end of the day we get the job done and we all make a little change.” Editor’s note: This story originally ran on AT’s sister site, towindustryweek.com, which features industry news, training, recoveries, new products and more. Don’t miss out—make sure to read it each week.

Jim “Buck” Sorrenti, a longtime editor of American Towman, has been our field editor for the past few years. He is a freelance writer and photographer with more than 40 years of experience covering motorcycle, hot rod, truck and towing culture. TOWMAN.COM - June 2015 • NORTH 103

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Send your thoughts/suggestions on the Adventures to scalitri@towman.com or American Towman, 7 West St, Warwick NY 10990

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TOWMAN.COM - June 2015 • SOUTH 99

Louisiana Train Crash Kills Tower An Amtrak passenger train carrying more than 170 people crashed into a tow truck May 10 in Amite, La., killing the truck’s driver, according to Amite Fire Chief Bruce Cutrer. The crash happened at Pope Crossing in the afternoon. Two train passengers sustained minor injuries, and 171 other passengers were evacuated to the nearby Greater Refuge Temple Ministries Church, Cutrer said. The rollback tow truck, caused significant damage to the train, Cutrer said. It is unclear why the tow truck was on the tracks, Cutrer said, and the identity of the driver has not been released at press time. Source: http://theadvocate.com.

Angry Man Plows Through Tow Facility Number 170 on Reader Card

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A Naples, Fla., man is accused of driving his car through a tow truck company’s facility after it had been towed. Antonio Potts, 31, was arrested May 7 by deputies on felony charges of criminal mischief and hit and run involving damage to property. According to an arrest report, Potts and his girlfriend went to West Coast Towing & Recovery in Naples to claim their towed vehicle. When the employee at the tow company told them they needed to pay a $165 towing fee they began threatening the staff and became verbally abusive, reports said. Deputies said that Potts then left the office and got into his car without permission and drove it through the front gate, fleeing the scene. Potts’ girlfriend then ran to her car and also fled the scene, hitting a security box on her way out, reports said. The damage done to the gate was estimated at $7,000, deputies said. Deputies later discovered that both Potts and his girlfriend have warrants out for their arrest from previous incidents. Source: http://naplesherald.com.

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TOWMAN.COM - June 2015 • SOUTH 101

Pullin’ Pups in Pennsylvania Teaming Up for a Rolled Semi

by Jim “Buck” Sorrenti

ared Hoffman owns and operates All-Points Towing Recovery & Service Center in Jim Thorpe, Pa.; it’s been a full-service preventive maintenance, auto repair center and towing and recovery outfit since 2004. In early April 2015, the Pennsylvania State Police called All-Points to recover an express-package deliverytruck truck that went off the road. Hoffman arrived on scene in his old reliable 1983 Mack with an NRC 35-ton wrecker on the business end. SOUTH 102 • June 2015 - TOWMAN.COM

Also on scene were Hoffman’s operators, Billy, George, and Jim, with a Century 20-ton on a 1995 International, a 2013 Ford F-550 with a JerrDan 20’ aluminum bed for debris, and a 1999 Ford F-450/Vulcan 882 for traffic control. Once Hoffman arrived and saw the situation, he realized he would need some assistance. He called his buddy Ed Cardiello of Ed's Auto Service and Towing in Mount Pocono to assist. Hoffman explained, “With the last

winter storm of the season dumping 4 to 5 inches of wet snow in early April, there were over 100 wrecks. We were so backed up with the wrecks from the storm, our trucks were tied up all over the place, so I called Ed for backup. We have a great working relationship and help each other out whenever we can.” Cardiello drove to the scene in his Jerr-Dan HDL 700/350 35-ton heavyduty wrecker, his company’s primary heavy unit. He had his driver Troy Rispoli with him. “I just got back from another

heavy-duty job,” said Cardiello, “when I got called by Jared to help out with a rolled over set of pups that went down an embankment. The driver lost control in the snow, did a 360degree spin and went backwards through the guardrail, rolling on its left side and slid down towards a ravine. It was about 25 miles from the shop and snowing like hell, so I threw my Peterbilt 377 tractor on the hook of the Jerr-Dan 35-ton wrecker to save time rather then bobtail in the snow.” The roads were a mess that day and traffic was backed up, but the police were very supportive of the towers’ recovery efforts. “We only had a mile to the exit,” Cardiello said. “They gave us the whole road, which was surprising to me. I told PSP that we could work with one lane until the roll, but they only took it for a short while to release the people "trapped" between ramps. Then the officer comes down and says, ‘OK you can have it all.’ I'm Number 107 on Reader Card

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certainly not going to argue to get people whizzing by me, so I took it!” They first set was up to pull the rear pup up to the road surface for recovery. “We disconnected the converter dolly from the front trailer,” Cardiello said. “Once back on the road, we chained the dolly so it wouldn't spin to help with standing the trailer up. Rigged for a Christmas wrap and a loop strap around the trailer tires to control the decent. Once up, we pulled the dolly out and hooked my Peterbilt tractor to the trailer for transport back to All-Points later and got it out of the way while we went to work on the rest. The shaft was also pulled from the tractor now that it was stable.” They used Hoffman’s truck to hold the rest of the rig when they disconnected just so it wouldn't slide down the bank. Hoffman said, “We disconnected the first pup and I hung my NRC

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wrecker on the rest to keep it from going down. It was pulled up to flat ground with Ed’s Jerr-Dan.” With that out of the way, they rigged to the rest of the unit and pulled it up the bank to flat ground. When it was up on the flat, they rigged this for a Christmas wrap as well. “I used my second line for a control on the descent and we ran Jared's second line to pull the steer over,” said Cardiello. Hoffman hooked the tractor, with one pup trailer still attached, to his NRC and towed it to his yard. Cardiello drove his Peterbilt 377 tractor hooked to the other pup trailer back to Jared’s yard. Troy drove Ed’s Jerr-Dan heavy home. This is a great example of teamwork by Ed’s and All-Points crews; a good job done by both wreckers and operators. Hoffman said, “Ed and me know how each other operates, we respect

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and trust one another. We don’t tread on each other. There is plenty of work for everyone and we know we can count on one another when we need to.” Ed said, “Hoffman is a friend and we have worked together many times. It’s a good feeling to help out a fellow tower. Put our pride aside and work together and at the end of the day we get the job done and we all make a little change.” Editor’s note: This story originally ran on AT’s sister site, towindustryweek.com, which features industry news, training, recoveries, new products and more. Don’t miss out—make sure to read it each week.

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Cop Gets Year for Role in FBI Tow Probe

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Former Chicago, Ill., police officer Francis Zoller was sentenced to a year in prison on May 6 for participating in a scheme to extort tow truck drivers. Zoller, 46, was the final defendant to be sentenced in a long-running FBI probe code-named Operation Tow Scam, which ensnared 11 police officers as well as several towers in a plot to give jobs to bribe-paying drivers while shooing others away from accident scenes. Under federal sentencing rules, Zoller will have to serve only about 10 months in prison, significantly less than the three to four years sought by prosecutors. Zoller joined the department in 1996 and was a patrolman in the South Chicago District when a fellow officer introduced him to a driver for a towing company who was willing to pay cash bribes in exchange for preferential treatment at accident scenes, court records show. Unbeknownst to Zoller, the driver was cooperating with the FBI and secretly recorded Zoller extorting a payment in January 2008. That same month, Zoller created a false police report about a car accident that never happened so the informant could submit a false insurance claim. Zoller later accepted a $2,000 payoff for participating in the scheme, authorities alleged. “The recordings of Zoller captured during the investigation reveal an officer who ... turned his badge into a private concession,” prosecutors said in a court filing. Source: www.chicagotribune.com.

Va. Lawmaker Seeks Second Signature Arlington County (Va.) Board Member Jay Fisette told a local television station that he will recommend changes to the Arlington’s Towing Advisory Board to address complaints about the process. Number 193 on Reader Card

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This comes in light of the recent incident involving ESPN reporter Britt McHenry. Last month a bill was introduced in Montgomery County to outlaw spotters. Fisette does not intend to introduce a bill to end this practice and he says Arlington County should take a different approach. “In our case, we’re going to explore a second signature for commercial properties—so that the property owner, who hires the tow company and has complete control, has some skin in the game,” said Fisette. The second-signature proposal would require the commercial property owner, or a designated employee, to sign off on the towing paperwork on their lots before any car can be taken. It would not require the person to observe and report the violation—only to place a signature authorizing the tow. The property owner can then provide the paperwork for the towed party. John O’Neill, owner of Advanced Towing in Arlington, acknowledges that he uses spotters in unmarked vehicles. It was his company involved in the McHenry incident where the ESPN reporter was videotaped insulting one of his clerks. He does not believe the dual signatures are a good idea, saying the measure would be burdensome on Arlington businesses. “It is well known that requiring redundant authorizations serve little purpose but to make parking restriction enforcement more onerous and burdensome on property and business owners. Property and business owners who enforce parking restrictions provide contractual authorization so there is no need to require additional authorizations unless one wishes to needlessly burden them,” said O’Neill. “With the value of a single parking space in Arlington arguably ranging from $10,000 to $30,000, and more in certain cases, property owners will strongly defend their ability to keep control over their private property without interference,” he added. Source: http://wtop.com.

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Pullin’ Pups in Pennsylvania Teaming Up for a Rolled Semi

by Jim “Buck” Sorrenti

In early April 2015, the Pennsylvania State Police called All-Points Towing to recover an expresspackage delivery truck that went off the road. The technical recovery under difficult conditions eventually involved teamwork with Ed’s Auto Service and multiple pieces of equipment to resolve.

ared Hoffman owns and operates All-Points Towing Recovery & Service Center in Jim Thorpe, Pa.; it’s been a full-service preventive maintenance, auto repair center and towing and recovery outfit since 2004. In early April 2015, the Pennsylvania State Police called All-Points to recover an express-package delivery truck that went off the road. Hoffman arrived on scene in his old reliable 1983 Mack with an NRC 35-ton wrecker on the business end. Also on scene were Hoffman’s operators, Billy, George, and Jim, with a Century 20-ton on a 1995 International, a 2013 Ford F550 with a Jerr-Dan 20’ aluminum bed

for debris, and a 1999 Ford F-450/Vulcan 882 for traffic control. Once Hoffman arrived and saw the situation, he realized he would need some assistance. He called his buddy Ed Cardiello of Ed's Auto Service and Towing in Mount Pocono to assist. Hoffman explained, “With the last winter storm of the season dumping 4 to 5 inches of wet snow in early April, there were over 100 wrecks. We were so backed up with the wrecks from the storm, our trucks were tied up all over the place, so I called Ed for backup. We have a great working relationship and help each other out whenever we can.” Cardiello drove to the scene in his Jerr-Dan HDL 700/350 35-ton heavy-

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duty wrecker, his company’s primary heavy unit. He had his driver Troy Rispoli with him. “I just got back from another heavy-duty job,” said Cardiello, “when I got called by Jared to help out with a rolled over set of pups that went down an embankment. The driver lost control in the snow, did a 360degree spin and went backwards through the guardrail, rolling on its left side and slid down towards a ravine. It was about 25 miles from the shop and snowing like hell, so I threw my Peterbilt 377 tractor on the hook of the Jerr-Dan 35-ton wrecker to save time rather then bobtail in the snow.” The roads were a mess that day

and traffic was backed up, but the police were very supportive of the towers’ recovery efforts. “We only had a mile to the exit,” Cardiello said. “They gave us the whole road, which was surprising to me. I told PSP that we could work with one lane until the roll, but they only took it for a short while to release the people "trapped" between ramps. Then the officer comes down and says, ‘OK you can have it all.’ I'm certainly not going to argue to get people whizzing by me, so I took it!” They first set was up to pull the rear pup up to the road surface for recovery. “We disconnected the converter dolly from the front trailer,” Cardiello said. “Once back on the road, we chained the dolly so it wouldn't spin to help with standing the trailer up. Rigged for a Christmas wrap and a loop strap around the trailer tires to control the decent. Once up, we pulled the dolly out and hooked my Peterbilt tractor to the trailer for transport back

to All-Points later and got it out of the way while we went to work on the rest. The shaft was also pulled from the tractor now that it was stable.” They used Hoffman’s truck to hold the rest of the rig when they disconnected just so it wouldn't slide down the bank. Hoffman said, “We disconnected the first pup and I hung my NRC wrecker on the rest to keep it from going down. It was pulled up to flat ground with Ed’s Jerr-Dan.” With that out of the way, they rigged to the rest of the unit and pulled it up the bank to flat ground. When it was up on the flat, they rigged this for a Christmas wrap as well. “I used my second line for a control on the descent and we ran Jared's second line to pull the steer over,” said Cardiello. Hoffman hooked the tractor, with one pup trailer still attached, to his NRC and towed it to his yard. Cardiello drove his Peterbilt 377 tractor hooked to the other pup trailer back to Jared’s yard. Troy drove Ed’s Jerr-Dan heavy home.

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Tower’s Last Wish Came True

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Friends and family of Oregon tower Melvin Walker remembered him and followed through with one of his last wishes – to be towed in his casket by his own truck. A veteran of the U.S. Marines, Walker recently lost a long battle with cancer at age 48. Dozens of tow trucks from across the state gathered to honor Walker. He was the owner of Froggy’s Towing in Springfield. “We all love him. He loved the towing business. He loved everything about it and it was a way for him to help his community,” said Walker’s cousin Cino Faulds. “You know we all work against each other, but when the rubber hits the road, we all came together to help each other out. Just a true American spirit,” said Walker’s friend Tim Baumgartner. Source: www.kmtr.com.

Calif. Towing Company Destroyed in Fire

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Fifty-five firefighters from Anaheim Fire & Rescue, Orange County Fire Authority and the Orange Fire Department responded to a secondalarm fire at Lakeshore Towing in the early morning hours on May 6. Arriving firefighters initially went into the 10,000-sq.-ft. building to fight the flames, but were quickly removed by the battalion chief, Anaheim Fire Marshal Jeff Lutz said. “Good thing he did because the roof collapsed shortly after and had the firefighters been inside we could have been talking about something completely different,” Lutz said. In defensive mode, battling the flames from the exterior and protecting the surrounding businesses, officials had the fire under control in about 75 minutes. None of the surrounding businesses were damaged and investigators stayed at the scene all day to determine the cause and damages.

About 15 vehicles were in the business at the time, including several tow trucks and vehicles that may have recently been towed, Lutz said. Source: www.ocregister.com.

Towing Fee to Drop in Chattanooga The nonconsensual towing fee in Chattanooga, Tenn., will drop to $125 once a new city ordinance goes into effect June 5. The town’s city council approved the changes on May 5, and will drop what towing companies can currently charge by $25. The ordinance also closes a loophole that allows companies to charge additional fees on top of the maximum, according to the bill’s sponsor, Councilman Chris Anderson. Source: http://nooga.com.

Louisiana Train Crash Kills Tower

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An Amtrak passenger train carrying more than 170 people crashed into a tow truck May 10 in Amite, La., killing the truck’s driver, according to Amite Fire Chief Bruce Cutrer. The crash happened at Pope Crossing in the afternoon. Two train passengers sustained minor injuries, and 171 other passengers were evacuated to the nearby Greater Refuge Temple Ministries Church, Cutrer said. The rollback tow truck, caused significant damage to the train, Cutrer said. It is unclear why the tow truck was on the tracks, Cutrer said, and the identity of the driver has not been released at press time. Source: http://theadvocate.com.

Angry Man Plows Through Tow Facility A Naples, Fla., man is accused of driving his car through a tow truck company’s facility after it had been towed. Antonio Potts, 31, was arrested Work the Passenger side–Stay Safe!

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May 7 by deputies on felony charges of criminal mischief and hit and run involving damage to property. According to an arrest report, Potts and his girlfriend went to West Coast Towing & Recovery in Naples to claim their towed vehicle. When the employee at the tow company told them they needed to pay a $165 towing fee they began threatening the staff and became verbally abusive, reports said. Deputies said that Potts then left the office and got into his car without permission and drove it through the front gate, fleeing the scene. Pottsâ&#x20AC;&#x2122; girlfriend then ran to her car and also fled the scene, hitting a security box on her way out, reports said. The damage done to the gate was estimated at $7,000, deputies said. Deputies later discovered that both Potts and his girlfriend have warrants out for their arrest from previous incidents. Source: http://naplesherald.com. Number 218 on Reader Card

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