Drew Kelly, of Connecticut: Techniques For Overcoming Sales Objections By: Drew Kelly Connecticut
Those who have worked in sales for an extended period of time, like Connecticut-based Drew Kelly, know that rejection is part of the job. Many of your clients will not be interested in discussing what you have to offer with you and it takes great skill to ignite that interest. It won’t happen every time, but by using these techniques you offer yourself a greater chance to overcome sales objections.
Always Be Appreciative
If customers don’t feel that you appreciate the time they spend on taking your calls, it is likely that more objections are going to be raised. By saying thank-you when customers allow you to speak to them you instantly place them in friendlier states of mind that makes them more receptive to the information you provide. Be appreciative, even to those customers who make your work difficult.
Empathize
Many sales are made on the back of emotion, so having the ability to empathize with customers is crucial. Place yourself in their shoes, as this will help you to confront the challenges they face and understand that they could be spending their time doing something else. By approaching your pitch with this mindset you can overcome many objections by demonstrating that you understand the concerns raised.
Back Information Up
Every fact that you deliver to a customer should be verifiable. Objections based on product knowledge will happen often and if you can’t provide proof you will find customers disengage quickly. Drew Kelly is a talented sales professional who works in Connecticut.
Thank You
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