Dubai B U SIN E S S H A N D B O O K 2012/13
DEPARTMENT OF TOURISM AND COMMERCE MARKETING OVERSEAS OFFICES
Department of Tourism and Commerce Marketing Suites 5 & 6, Level 14, 3 Spring Street, Sydney NSW 2000, Australia Tel: +61 2 9956 6620 Fax: +61 2 9929 8493 Email: dtcm_aus@dubaitourism.ae
● CHINA BEIJING OFFICE Ms. Brenda He (Director) Ms. Ivy Gao (Office Manager)
Department of Tourism and Commerce Marketing Room 412, Lido Office Building, No. 6 Jiang Tai Road, Chaoyang, Beijing, 100004 P.R. China Tel: +86 10 5979 2062 Fax: +86 10 6430 1519 Email: dtcm_beijing@dubaitourism.ae dtcm_china@dubaitourism.ae
GUANGZHOU OFFICE Ms. Brenda He (Director) Ms. Janet Huang (Office Manager)
Department of Tourism and Commerce Marketing Room 2412, South Tower, Guangzhou World Trade Centre Huan Shi Dong Road, Guangzhou, 510095 P.R. China Tel: +86 20 8760 7815 Fax: +86 20 8760 7895 Email: dtcm_guangzhou@dubaitourism.ae dtcm_china@dubaitourism.ae
SHANGHAI OFFICE Ms. Brenda He (Director) Mr.Wei Gang (Office Manager)
Department of Tourism and Commerce Marketing Room 1512, Shui On Plaza, No. 333, Huai Hai Road, Shanghai, 200021 P.R. China Tel: +86 21 5528 6900 Fax: +86 21 6385 9200 Email: dtcm_shanghai@dubaitourism.ae dtcm_china@dubaitourism.ae
USA Tel: +1 212 719 5750/ 888 584 7070 Fax: +1 212 719 5763 Email: dtcm_usa@dubaitourism.ae
Fax: +39 02 9366 0918 Email: dtcm_it@dubaitourism.ae
● FRANCE Mr. Pascal Maigniez Department of Tourism and Commerce Marketing 15 bis, rue de Marignan, 75008 Paris, France Tel: +33 1 4495 8500 Fax: +33 1 4563 1314 Email: dtcm-france@dubai.fr
● GERMANY Mrs. Mara Kaselitz Department of Tourism and Commerce Marketing Bockenheimer Landstrasse 23, D-60325 Frankfurt/Main, Germany Tel: +49 69 710 0020 Fax: +49 69 710 00234 Email: dtcm_ge@dubaitourism.ae
● HONG KONG Ms. Elizabeth Warr Department of Tourism and Commerce Marketing 10/F, Oxford House, Taikoo Place, 979 King’s Road Quarry Bay, Hong Kong Tel: +852 2827 5221 Fax: +852 2511 5472 Email: dtcm_hk@dubaitourism.ae
● INDIA Mr. Carl Vaz Department of Tourism and Commerce Marketing Government of Dubai, 1104 Arcadia, 11F, NCPA Marg, Nariman Point, Mumbai 400 021, India Tel: +91 22 2282 8836/ 2282 8837 Fax: +91 22 2282 8835 Email: dtcm_in@dubaitourism.ae
● ITALY Ms. Elisabetta Noris Department of Tourism and Commerce Marketing Via Mascheroni 1, 20121 Milan, Italy Tel: +39 02 8738 8132
FOR FURTHER INFORMATION ON DUBAI, PLEASE CONTACT:
● JAPAN Ms. Hiroko Yoneda
Department of Tourism and Commerce Marketing International Place, 4F, Sanei-cho 26-3, Shinjuku-ku, Tokyo 160-0008, Japan Tel: +81 3 5367 5450 Fax: +81 3 3225 0071 Email: dtcm_ja@dubaitourism.ae
● KINGDOM OF SAUDI ARABIA JEDDAH Mr. Aly El Zayat (Director)
Department of Tourism and Commerce Marketing Suit 203, Saudi Business Centre, 1 Maddina Road, Jeddah, Saudi Arabia Tel: +966 2 652 4283 Fax: +966 2 652 5185 Email: dtcm_ksa@dubaitourism.ae
RIYADH Mr. Mohamed El Zahrani (Office Manager)
Office 304, Al Khozama Centre - Olaya Road, Olaya District, Riyadh, Saudi Arabia Tel: +966 1 217 7613 Fax: +966 1 217 7614 Email: riyadh@dubaitourism.ae
● NORDIC COUNTRIES Ms. Lena Skogstrom Ericson
Department of Tourism and Commerce Marketing St. Eriksgatan 75, PO Box 12152, 113 32 Stockholm, Sweden Tel: +46 8 411 1135 Fax: +46 8 411 1138 Email: dtcm_sca@dubaitourism.ae
● NORTH AMERICA Ms. Alba M. Hotchkiss
Department of Tourism and Commerce Marketing C/O Mondotels, a Division of DCI, 215 Park Avenue South, 10F, NY 10003,
● RUSSIA, CIS & BALTIC STATES Mr. Sergey G. Kanaev
Department of Tourism and Commerce Marketing 115114, Russia, Moscow, Letnikovskaya St. 10, Building 2, 8F Tel: +7 495 980 0717 Fax: +7 495 980 0718 Email: dtcm_cis@dubaitourism.ae dtcm_rus@dubaitourism.ru
● SOUTH AFRICA Ms.Wendie White
Department of Tourism and Commerce Marketing Ground Floor, Block 4A, Bryanston Gate Office Park, Corner Curzon & Main Road, Bryanston West, South Africa, Johannesburg PO Box 7 Cramerview 2060 South Africa Tel: +27 0 11 702 9600 Fax: +27 0 11 463 4830 Email: dtcm_sa@dubaitourism.ae
● SWITZERLAND & AUSTRIA Ms. Michelle Pétermann
Department of Tourism and Commerce Marketing Postfach, Hinterer Schermen 29, 3063, Ittigen, Switzerland Tel: +41 31 924 7599 / 74 Fax: +41 31 921 9008 Email: dtcm_ch@dubaitourism.ae
● UK & IRELAND Mr. Ian Scott
Department of Tourism and Commerce Marketing 4f, Nuffield House, 41-46 Piccadilly London, W1J 0DS, United Kingdom Tel: +44 020 7321 6110 Fax: +44 020 7321 6111 Email: dtcm_uk@dubaitourism.ae
PO Box 594, Dubai, United Arab Emirates Tel: +971 4 282 1111, fax: +971 4 282 1131 Website: http://www.dubaitourism.ae Email: info@dubaitourism.ae For complaints against the Department of Tourism and Commerce Marketing of Dubai, please contact the Business Development Department at the above address or ecomplaints@dubaitourism.ae or on toll free 800 70 90
IRAQ
KUWAIT IRAN
Arabian Gulf
BAHRAIN EGYPT
SAUDI ARABIA
QATAR
DUBAI UAE OMAN
SUDAN
Designed and produced by: Motivate Publishing, PO Box 2331, Dubai, UAE; Tel: +971 4 282 4060; Fax: +971 4 282 4436. Printed by: Emirates Printing Press, Dubai
● AUSTRALIA & NEW ZEALAND Ms. Julie King
4 8 14 18 20 28 29 31
Contents
Synonymous with Success Starting a Business Economic Free Zones DMCC Global Hub for Trade Business Practices UAE Employment Laws Finding Your Home in Dubai
35 38 42 46 48 50 53 54 56
Experiential Marketing Booming MICE Events Calendar Where to Stay Quality of Life Islamic Culture Key Business Contacts Map of Dubai Dubai Business Directory
Full Free Zone Benefits
Warehouse Facilities
Open Office Space
Dubai Silicon Oasis, the integrated free zone technology park D
ubai Silicon Oasis, a revolutionary technology park. Established in 2004, Dubai Silicon Oasis Authority (DSOA) is wholly owned by the Government of Dubai and is considered the only technology park in the region that provides both a living and working integrated community. Silicon Oasis is a free zone authority and provides a full package of incentives and benefits to companies operating within the free zone. Designed as a hi-tech ecosystem, DSO offers businesses a plethora of advantages including a state-of-the-art infrastructure, in-house business services and strong business support such as technology investment incentives for large enterprises, entrepreneurial support, an incubation centre and venture capital funding. Free zone benefits • 100% foreign ownership • 100% repatriation of capital • Zero income tax • Zero corporate tax • No import or export tax • Low cost of operations • State of the art IT infrastructure and facilities with tier 3 data centre • Fast-track business set-up & licensing • Dedicated business support services including integrated online E-Business system offering tenants fast and efficient services at the touch of a button • Access to regional pool of talented technical and engineering professionals • Stable and clear regulation • Access to consumer markets of 5 billion people (Middle East, North Africa and Indian subcontinent)
is specifically designed for technology based organizations to interact and support one another in order for ideas, technology and business to thrive. DSO’s high-tech ecosystem consists of six key elements: • Large enterprises • Start ups & medium-sized businesses • Venture capital funds • Universities and incubators • Hi-tech infrastructure • Government & business services Other sectors • IT, telecom, electrical, electronic, engineering and related activities • Consultants, law firms, finance institutions, any many more • Bio-tech, automobile, aerospace, oil and gas, alternative energy and many others
services DSO offers a wide and comprehensive range of services designed to ensure all clients requirements are catered for. These include: In house government services • Business Registration & Licensing • Customs Clearance • Municipal Services & Building Certification • Immigration Services & Employee Visa Processing IT services • Data Centre Hosting • Telecommunication and Internet Services • Network Services • E-services Dedicated client support In addition to the vast arrange of services DSO provides clients with direct help lines and a dedicated client management service type Of activities in dsO with professionally trained staff to ensure all All major business activities & operations client requirements are attended to. can be accommodated within DSO including: Live in dsO • Company headquarter offices, sales DSO is an ‘integrated’ city within a city & marketing, support offices training offering a plethora of residential and lifestyle centres, etc. facilities. The technology park has been • Import/export, distribution, testing specifically planned and designed to create and checking etc. an authentic community of comfort and • Assembly & packing convenience providing an array of education, • Manufacturing & Storage shops, services and leisure facilities. DSO also offers a wide variety of highsetup yOur business quality villas and apartments for lease or To get your business started at DSO you purchase consisting of the following: will simply need to register your company Villas and then obtain a licence to operate your DSO boasts over 1,500 luxury villas within company. In order to register your company, the technology park ranging from 3 to 5 you need to select your company type and bedrooms. Dubai Silicon Oasis contains two villa developments: Cedre Villas and your licence type: • Branch Semmer Villas each with its own community Our fOcus industry facilities and amenities. • Free Zone Establishment (FZE) DSO is dedicated to promoting • Free Zone Company (FZCO) Apartments technological collaboration & innovation License type DSO offers spacious one and two-bedroom and consequently our experienced team of • Service Licence residential apartments for lease. technology experts has carefully studied • Trade Licence the world’s top technology parks in order to • Industrial Licence identify the essential elements for business • Business Operation Permit success. As a result, our hi-tech eco-system • Entrepreneurial Business Licence (EBL)
DUBAI BUSINESS HANDBOOK
Dubai: Strategic, Stable anD SucceSSful
A diverse and dynamic economy, strategic location and highly skilled local and multinational workforce make Dubai the leading commercial hub of the region.
Sheikh Zayed Road
4 | 2012 – 2013
SynonymouS with SucceSS
R
esilient and optimistic Dubai experienced steady economic growth in 2011 despite the challenges presented by the lingering global recession and developments around the Arab Spring. With much of the region in the throes of transformation, Dubai with its political stability, location and socio-economic achievements is being viewed as a safe haven for the whole region. The city’s visionary leadership and highly professional public sector remain the firm foundations for the emirate’s enterprising outlook. Home to more than 150 nationalities, Dubai is an epitome of globalisation and remains the beacon of multicultural and inter-racial harmony. Realising the limitations of an oil-based economy, HH Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai laid the foundations of a diverse economy many years ago, which included the building of Jebel Ali port in the late 1970s and the establishment of Jebel Ali Free Zone in 1985. This vision continues to reap undiminishing dividends with the city’s economic profile encompassing shipping, real estate, hospitality, tourism, financial services and retail. The critical shift of global economic and financial geography is fortuitous for Dubai. Its central location, midway between Asia and Europe, means that not only is Dubai attracting companies from around the world to locate here but also multinational corporations from Dubai such as Emirates Airline, Dubai Ports World, Jumeirah hospitality group and Emaar are expanding into the rest of the world. Backed by the UAE Central Bank, Dubai boasts a robust banking sector. The Emirates NBD is the largest bank in the region in terms of asset size and market capitalisation. The emirate’s east-meets-west location also makes it a profitable commercial conduit into neighbouring GCC and Middle East countries. Booming India and China are now closer than ever to Dubai. The city is gaining wide recognition as the ideal gateway for developing business throughout the region, particularly within the emerging retail, tourism and manufacturing markets. Dubai offers incoming companies excellent facilities for establishing manufacturing and distribution operations – as evidenced by the number of companies establishing themselves in Dubai’s multiple special purpose free zones. In Dubai’s free zones, overseas companies are permitted to set up wholly-owned ventures and can enjoy an array of incentives in addition to the favourable investment conditions that prevail in Dubai. To encourage the ongoing development of the emirate’s technology sector, Dubai Internet City (DIC), Dubai
Media City (DMC) and Knowledge Village are all now firmly established. With the linking of Dubai Logistics City, Jebel Ali Free Zone (Jafza) and the customs free corridor between the two, Dubai has been transformed into a gigantic free zone where companies can bring in goods or raw materials either by land, by sea or by air and export them, add value to them, and re-export them either by land or by sea or by air. In effect, Dubai has become a strategic aerotropolis serving the MENASA region and connecting to the rest of the world. The city’s aviation industry notched up another major milestone in summer 2010, with the first phase opening of Dubai World Central-Al Maktoum International Airport. Phase 1 included a single A380 compatible runway, a cargo terminal building with a capacity of 250,000 tonnes per annum (expandable to 600,000) and a 92-metre air traffic control tower. The second largest of the seven emirates that constitute the United Arab Emirates, Dubai is politically stable and always open to business. With these advantages and incentives in place, Dubai has attracted a considerable amount of foreign capital in recent years. Complementing the business incentives is a lifestyle that’s second to none, with the city boasting a plethora of highquality residential properties, five-star hotels and excellent sporting and leisure facilities.
NoN-oil sector drives ecoNomy
There was an 18% increase in Dubai’s non-oil direct trading exchanges recording AED 576 billion in 2010. Reaching more than AED55 billion, non-oil direct exports were at a record high in January 2011. This was a 28% increase compared to the same period in 2010. “These figures confirm that the city has maintained regular average growth in its trade with the world at 19%, which is considered the highest compared to the same period in the last five years, clearly indicating an ascending growth in the emirate’s external trade” said Ahmed Butti Ahmed, executive chairman of Ports, Customs and Free Zone Corporation and Dubai Customs director general. The growth in non-oil trade can be attributed to Dubai’s wide range of offerings, including logistics services, strategic location, advanced customs systems, expansion in maritime activities and Dubai’s potency in supporting legitimate trade and prevention of restricted goods.
BusiNesses thrive iN duBai
Dubai’s Department of Economic Development (DED) issued 14, 360 business licences in 2011, reflecting stability and growth across key economic sectors and business activities.
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DUBAI BUSINESS HANDBOOK
Deira Creek
The professional service sector, at 7% accounted for most of the licences in 2011 followed by tourism at 5%. “Dubai’s strong economic performance is demonstrated by the high number of business licences issued. It also shows the high level of investor confidence in Dubai,” said Sami Al Qamzi, Director General of DED. In the commercial category, general trade led the list of the top 10 ten licensed activities with 1799 licenses being issued. Dyes and paints, carpentry and flooring, and tiling
Dubai’s strong economic performance is DemonstrateD by the high number of business licences issueD. it also shows the high level of investor confiDence in Dubai. 6 | 2012 – 2013
were the other business areas that showed significant growth last year. The total number of amended licences in 2011 was 58,129, an 18% increase over 2010, while the total number of renewed licences grew 4% to reach 97,355. The total number of commercial permits issued in 2011 was 39,898, while the total number of trade names reserved reached 52,136, a 15% increase. The number of trademarks protected by DED witnessed a 30% increase compared to 2010. The growth in the number of licences issued by DED highlights the robust performance of the economy in Dubai. Led by the visionary policies of the government, the traditional sectors such as tourism, industry and trade and their growth are the key pillars of the Dubai economy, underscoring the strong economic fundamentals of the emirate. The Intlaq scheme, a DED initiative to encourage more UAE nationals to set up businesses from home, is growing stronger each year. The number of licences issued in 2010 was 1793, a 6% increase compared to 2009. The largest growth was recorded in the trade category, at 9%. The UAE economy is forecast to grow by at least 4% in 2012 according to Economy Minister Sultan Al Mansouri. The near absence of inflationary threats will also spur further economic growth in 2012.
DUBAI BUSINESS HANDBOOK
Starting a buSineSS
8 | 2012 – 2013
Dubai has one of the most successful business environments in the region that offers worldclass infrastructure, pro-business regulatory policies, skilled labour and a variety of free zones and economic clusters.
STARTING A BUSINESS
2
011 was a historically successful year for the trade sector according to the Dubai Chamber of Commerce and Industry’s Annual Report 2011. The trade sector established itself as the key driver of the emirate’s growth and along with tourism, logistics and financial services played a major role in consolidating the emirate’s position as a favourite global investment destination. The total value of Dubai Chamber’s members’ exports and re-exports last year was Dhs246 billion which is 14.5 per cent higher compared to the 2010 level. Also, the 2011 figures are higher than the peak period of economic boom of 2008 which was Dhs213 billion. His Excellency, Hamad Buamim, Director General, Dubai Chamber stated that despite the political unrest across the Middle East and North Africa region, Dubai continues to be a safe and stable place to do business. The city, backed by its astute government policies, world-class infrastructure and financial services as well as business-friendly laws, continues to offer a solid platform for international investors to do business and work towards their own, as well as the emirate’s, economic growth in the coming years. The past year also saw Dubai Chamber organise the 4th Common Market for Eastern and Southern Africa (COMESA) Investment Forum. This was the Chamber’s highest profile event, held for the first time in the region under the patronage of H.H. Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice-President and Prime Minister and Ruler of Dubai. It was attended by over 2,000 delegates and explored business opportunities within the 19 countries that make up the COMESA region, particularly in trade, agriculture and infrastructure development sectors, and promoted Dubai’s position as a strategic gateway into and out of these emerging markets. With a strong backing from H.H. Sheikh Mohammed, Dubai Chamber will focus on opening up new markets and send trade missions– to countries and cities such as Ethiopia, China and the city of Surat - India’s diamond hub.
LegaL structures
Federal Law No. 8 of 1984, as amended by Federal Law No. 13 of 1988 – the Commercial Companies Law (CCL) – and its bylaws govern the operations of foreign business. In broad terms, the provisions of these regulations are as follows: • The Federal Law stipulates a total local equity of not less than 51 per cent in any commercial company and defines seven categories of business organisation that can be established in the UAE. • It sets out the requirements in terms of shareholders, directors, minimum capital levels and incorporation procedures. It further lays down provisions governing conversion, merger and dissolution of companies.
Licensing
The basic requirement for all business activity in Dubai is one of the following three categories of licences: • Commercial licences covering all kinds of trading activity • Professional licences covering professions, services, craftspeople and artisans • Industrial licences for establishing industrial or manufacturing activity These licences are issued by the Dubai Department of Economic Development (with the exception of licences for hotels and other tourism-related businesses, which are issued by the Department of Tourism and Commerce Marketing). Licences for some categories of business require approval from certain ministries and other authorities: for example, banks and financial institutions from the Central Bank of the UAE; insurance companies and related agencies from the Ministry of Economy and Commerce; manufacturing from the Ministry of Finance and Industry; and pharmaceutical and medical products from the Ministry of Health. More detailed procedures apply to businesses engaged in oil or gas production and related industries. In general, all commercial and industrial businesses in Dubai should be registered with the Dubai Chamber of Commerce and Industry.
Ownership requirements
The UAE’s economy minister, Sultan bin Saeed al-Mansouri, has said the government will draft a law allowing foreign ownership of companies and plans to pass the measure by the end of 2012. Currently, 51 per cent participation by UAE nationals is the general requirement for all UAE established companies except: • Where the law requires 100 per cent local ownership • In the Jebel Ali and Dubai International Airport Free Zones, and other special economic zones • In activities open to 100 per cent Arabian Gulf Co-operation Council (AGCC) ownership • Where wholly-owned AGCC, companies enter into partnership with UAE nationals • In respect of foreign companies registering branches or a representative office in Dubai • In professional or artisan companies where 100 per cent foreign ownership is permitted.
the seven categOries Of business OrganisatiOn defined by Law: • • • • •
General partnership company Partnership-en-commendam (simple limited partnership) Joint venture company Public shareholding company Private shareholding company
2012 – 2013 | 9
STARTING A BUSINESS
• Limited liability company • Partnership limited with shares
generaL partnership cOmpany
A general partnership company is an arrangement between two or more partners whereby each of the partners is jointly liable to the extent of all their assets for the company’s liabilities. The CCL provides that only UAE nationals are allowed to be partners in a general partnership.
partnership-en-cOmmendam
The company’s liabilities, to the extent of all their assets, and one or more limited partners, are liable for the company’s liabilities to the extent of their respective shares in the capital only.
In settIng up a professIonal fIrm, 100 per cent foreIgn ownershIp, sole proprIetorshIps or cIvIl companIes are permItted JOint venture cOmpanies
A joint venture is a contractual agreement between a foreign party and a local party licensed to engage in the desired activity. The local equity participation in the joint venture must be at least 51 per cent, but the profit and loss distribution can be prescribed. There is no need to license the joint venture or publish the agreement. The foreign partner deals with third
parties under the name of the local partner who (unless the agreement is publicised) bears all liability. In practice, joint ventures are seen as offering a suitable structure for companies working together on specific projects.
pubLic and private sharehOLding cOmpanies
The law stipulates that companies engaging in banking, insurance, or financial activities should be run as public shareholding companies. Foreign banks, insurance and financial companies, however, can establish a presence in Dubai by opening a branch or representative office. Shareholding companies are suitable primarily for large projects or operations, since the minimum capital required is AED10 million (US$2.725 million) for a public company, and AED2 million (US$0.545 million) for a private shareholding company. The chairman and majority of directors must be UAE nationals and there is less flexibility of profit distribution than is permissible in the case of limited liability companies.
Limited LiabiLity cOmpany
A limited liability company (LLC) can be formed by a minimum of two and a maximum of 50 persons whose liability is limited to their shares in the company’s capital. Such companies are recognised as offering a suitable structure for organisations interested in developing a longterm relationship in the local market. In Dubai, the minimum capital is currently AED300,000 (US$82,000), contributed in cash or in kind. While foreign equity in the company may not exceed 49 per cent, profit and loss distribution can be prescribed. Responsibility for the management of an LLC can be vested in the national partners or a third party. The following steps are required in establishing an LLC in Dubai:
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DUBAI BUSINESS HANDBOOK
• Select a commercial name for the company and have it approved by the Licensing Department of the Department of Economic Development • Draw up the company’s Memorandum of Association and have it notarised by a Notary Public in the Dubai Courts • Seek approval from the Department of Economic Development and apply for entry in the Commercial Register • Once approval is granted, the company will be entered in the Commercial Register and have its Memorandum of Association published in the Ministry of Economy and Commerce’s Bulletin • The licence will then be issued by the Department of Economic Development • The company should then be registered with the Dubai Chamber of Commerce and Industry.
branch Of a fOreign cOmpany
The CCL covers the formation and regulation of branches and representative offices of foreign companies in the UAE and stipulates that they may be 100 per cent foreign owned, provided a local agent is appointed. Only UAE nationals, or companies 100 per cent owned by UAE nationals, may be appointed as local agents (which should not be confused with the term commercial agent). Local agents – also often referred to as sponsors – are not involved in the operations of the company but assist in obtaining visas and labour cards, and are paid a lump sum and/or a percentage of profits or turnover. To establish a branch or representative office in Dubai, a foreign company should proceed as follows: • Apply for a licence from the Ministry of Economy and Commerce, submitting an agency agreement with a UAE national or 100 per cent UAE-owned company. Before issuing the licence, the Ministry will: • Forward the application to the Department of Economic Development to obtain the approval of the Dubai Government • Forward the application specifying the activity that the office or branch will be authorised to undertake in the UAE to the Federal Foreign Companies Committee for approval • Once this has been done, the Ministry of Economy and Commerce will issue the required Ministerial licence specifying the activity to be practised by the foreign company • The branch, or office, should be entered in the Department of Economic Development’s Commercial Register, and the required licence will be issued • The branch, or office, should also be entered in the Foreign Companies Register of the Ministry of Economy and Commerce • Finally, the branch, or office, should be registered with the Dubai Chamber of Commerce and Industry.
prOfessiOnaL firms
In setting up a professional firm, 100 per cent foreign ownership, sole proprietorships or civil companies are permitted. Such firms may engage in professional or artisan activities but the number of staff members that may be
12 | 2012 – 2013
employed is limited. A UAE national must be appointed as a local service agent but he has no direct involvement in the business and is paid a lump sum and/or percentage of profits or turnover. The role of the local service agent is to assist in obtaining licences, visas and labour cards to name a few.
tO register a trademark
All forms regarding trademark protection can be downloaded from the Ministry of Economy website. The site provides complete instructions for submitting applications for trademark registration. Documents required include the application form, full evidence and specific details of the trademark (including a legal translation of any foreign languages), business documents and powers of attorney (if necessary). The total fee of AED6,000 is to be paid over the various stages leading to final registration trademark protection lasts 10 years and is renewable.
prOperty LegisLatiOn
As part of its aim of overcoming the repercussions of the global financial crisis, the Dubai Government issued decree No. 56 for the year 2009, which provided for the formation of judicial committees to settle disputes in the real estate sector. Property disputes fall within the jurisdiction of the courts, but given the importance of the real estate sector and the necessity of resolving such disputes, the Dubai Government has suggested resolving some property and rental disputes through special committees. The Dubai Judicial Institute, established in 1996 as an independent department, has hosted seminars explaining the role of legislation in solving legal disputes relating to real estate and property transactions in Dubai. The Institute was founded mainly to provide rehabilitation programmes and all-year training courses for aspiring judges, lawyers, district attorneys and their legal agents. Its main goal is to be the regional centre for promoting judicial transparency, raising judicial training standards and encouraging promising and qualified UAE nationals to occupy key positions in the judicial system. As part of its future plans, the Institute aims to provide legal consultancy to various public and private organisations in the UAE and conduct research and studies in all legal and judicial areas.
dOwnLOad frOm www.ecOnOmy.ae
• Trademark forms • Registration forms (foreign, local and individual) • Renewal of a trademark’s protection • Licensing to use a trademark • Marking the amendment after registration • Transfer of ownership of a trademark • Registering a trademark • Mortgage of a trademark • Deleting a trademark • Refund of fees • Request of information on trademark • Requesting a certificate/a copy certificate • Trademarks bulletin
DUBAI BUSINESS HANDBOOK
ZONE INTO
DUBAI
14 | 2012 – 2013
Dubai’s eight diverse and advanced free zones form the foundations of the emirate’s commercial success and are the bedrock of its economy.
Economic FrEE ZonEs
DUBAI AIRPORT FREE ZONE ‘FIRST OVER ALL MIDDLE EAST FREE ZONE’
DIFC has successfully attracted a vast number of high calibre firms around the world. Ranked as the ‘First Overall Middle East Free Zone 2011–2012’ The importance of the DIFC can be gauged by the fact that it is by Foreign Direct Investment (fDi) magazine, a premier home to 16 out of 20 of the world’s top banks, four of the world’s top publication of the Financial Times, the Dubai Airport Free Zone five largest insurers and eight of the world’s largest asset managers. (DAFZ) is the superior free zone in the UAE. It also came first In 2010, 113 new companies registered at DIFC, with 52% of the in the ‘Best Transportation Links’ category. H.E Sheikh Ahmed new companies registered coming from North America and Europe bin Saeed Al Maktoum, Chairman of the Dubai Airport Free and 45% from the Middle East and Asia - taking the number of Zone said: “We are delighted with this outstanding achievement active registered companies at the centre to 792. of winning the top position in the Middle East and second place The DIFC focuses on several sectors of financial activity: banking in the world. This achievement will further encourage us to do and brokerage (investment banking, corporate banking and private much more for our international clients in terms of the quality of banking); capital markets (equity, debt instruments, derivatives and services and facilities we render.” commodity trading); wealth management (asset management, fund Set up in 1996, the Dubai Airport Free Zone’s core mandate registration and family office); reinsurance and captives; islamic is to attract foreign investments and contribute to the economy finance and ancillary services. of Dubai. In recent years the DAFZ has won a series of awards Financial institutions may apply for licences in the above sectors. such as such as the Dubai Human Development Award Firms operating in the DIFC are eligible for benefits such as a zero (Dubai Quality Award), ISO 2000 certification in IT Service tax rate on profits, 100% foreign ownership, no restrictions on Management, OHSAS 18001:1999, ISO 9001:2000, the Pan-Arab foreign exchange or repatriation of capital, operational support e-Government Award in the government bodies and official and business continuity facilities.Financial services in the DIFC are institutions category and the Interactive Innovation Award in regulated to international standards by the Dubai Financial Services the UAE. These accolades are testimonials to DAFZ’s Authority (DFSA). commitment to providing quality services and infrastructure, The Dubai Department of Economic Development (DED) attracting foreign investments and strengthening Dubai’s and the Dubai International Financial Centre Authority (DIFC economy making it a key world-class business destination Authority) have signed a co-operation agreement to unify licensing regionally as well as globally. procedures and further enhance the business environment for DAFZ plays a vital and strategic role in attracting international investors in Dubai. companies, encouraging the emirate’s economy to communicate In an effort to unify the registration procedures for trade names with those markets. In 2009 European companies in the free and avoid duplication across the emirate, the DIFC Authority will zone represented 34% of the operating companies in various use the DED’s licensing and trade name registration system for sectors, while U.S. companies represented 8%. Japanese registering companies in the financial district. companies showed a remarkable presence during the year 2009 The DIFC Authority develops policies and oversees the strategic increasing their number by 130%. In 2010, DAFZ also recorded development, operational management and administration of a significant contribution of AED 52 billion to the total volume DIFC. It also provides assistance to companies that apply for DIFC of trade. Demonstrating steady progress, the 2011 Forbes Middle licences at every stage of the application process. East study showed that DAFZ contributed 2.27% annually to the Set up to endorse the provisions of DIFC laws and regulations, UAE’s GDP. the DIFC Courts are an independent court system that provide the protection of a common law court system with an internationally POLE POSITION FOR DIFC renowned bench of judges versed in commercial disputes to ensure Home to the Nasdaq Dubai, the Dubai International Financial transparent and efficient justice in civil and commercial matters in Centre (DIFC) is a financial free zone that was set up to provide or relating to the DIFC. a secure and efficient platform for business and financial The DIFC Courts are the only courts in the United Arab institutions to reach into and out of the emerging markets of the Emirates that conduct legal proceedings in English and, as such, are region. A strategic part of the vision of HH Sheikh Mohammed highly valued by the international business community operating in bin Rashid Al Maktoum, Vice President and Prime Minister of the region. the UAE and Ruler of Dubai; together with the Government of The DIFC continually strives to introduce and establish new Dubai, the DIFC aims to become the financial zone of choice initiatives to enhance its viability for regional and international serving the Middle East, North Africa and East Asia region. businesses that are looking to set up their offices in the region. Building on the best traditions of established financial centres These initiatives include periodical reviews of its services, legal and such as London, New York, Hong Kong and Singapore, the regulatory frameworks and pricing policies.
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DMC: DUBAI’S MEDIA HUB
Launched in 2001, Dubai Media City (DMC) is a thriving business community that hosts every kind of regional and global media business. Its profile supports businesses such as advertising and communications, media and marketing, media consultancy, event management, printing, publishing, music, film, broadcasting, freelancers and information agencies. At the DMC, media companies can operate with collective synergy and freedom while enjoying free zone benefits such as 100% business ownership and tax free income as well as - (value-added) services such as networking opportunities, venue management services, industry building programmes and government services. DMC, a member of TECOM investments, has rapidly emerged as the region’s leading media hub. It currently hosts over 170 companies including global media stalwarts such as Reuters, CNN, CNBC, MBC, Sony, Showtime and Bertelsmann. It has been the official home of the Skywards Dubai International Jazz Festival since the festival’s inception in 2003. With a thriving leisure and entertainment segment, DMC additionally hosts companies with a focus on live entertainment, sports management and promotion, conference and exhibitions, and performing arts management. Globally renowned events and entertainment management companies such as AEG Live Middle East, Live Nation Middle East and Wizcraft International Entertainment are based in DMC. Mohammad Abdullah, Executive Director, Dubai Media City, said: “Our focus on this fast growing sector is in line with the Dubai Government’s strategy to drive Dubai as the region’s entertainment hub. Our environment creates a vibrant place for the members of industry to collaborate and support each other. We also support and nurture small event management companies in DMC business centres that have the potential to eventually grow and become industry leaders.” DMC is also home to MICE (meetings, incentives, conventions and exhibitions) industry leaders such as Terrapinn Middle East, Reed Exhibitions, and PICO International that host key exhibitions and conferences in Dubai. A number of important sports events are hosted by companies based in DMC, including the annual Dubai Marathon, as well as tennis and soccer championships.
DUBAI INTERNET CITy: AT THE FOREFRONT OF ICT
Spearheading the information and communication technology (ICT) industry of the region, Dubai Internet City (DIC) is a member of TECOM Investments. Set up in 2000, it has evolved into the largest ICT business park in the Middle East and North Africa. Hosting both global and regional companies, DIC offers an environment that attracts all the elements of the ICT value chain and helps IT and Telecoms businesses develop, innovate and grow while enjoying free zone benefits of 100% business ownership and a tax free income as well as rich networking opportunities, industry building programmes and government services. Committed to developing the technology industry in the emirate, DIC is
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home to more than 1200 companies that include technology giants such as Microsoft, Cisco Systems, HP, IBM, Google, Dell, Siemens, Sony Ericsson and Yahoo. In 2010, 150 new companies were added to DIC’s profile including top global brands such as Cable and Wireless Europe, ADP Dealer Services Gulf, Pitney Bowes Software, China Communication Service and Versata. The DIC went from strength to strength with the expansion of business partners within the cluster and a series of strategic mergers and acquisitions. Malek Sultan Al Malek, Executive Director, Dubai Internet City, said: “The favourable year-on-year trend for the ICT cluster reflects the development in the region that continues to attract a large community of ICT professionals and specialists. We believe the new investments and an influx of top level executives will continue with multinational organisations across the globe regarding this region as the next growth area.” In March 2011, DIC became the first business community in the region to provide ‘green offices’ to its partners. Located at the Firststeps@DIC Business Centre, a partnership with TECOM Investments’ Sustainable Energy and Environment Division, the programme focuses on attributes related to the local environment, including natural lighting, responsible management of construction waste, use of low volatile organic compounds materials and sufficient air conditioning control. The programme is now available for implementation across all offices within TECOM Investments’ business parks. At the forefront of the region’s ICT industry, Dubai Internet City remains committed to supporting emerging technology trends in the region and continues to be instrumental in developing the industry while contributing to Dubai’s drive for creating a knowledge-based economy.
DUBAI SILICON OASIS STEAMS AHEAD
Established in 2004, Dubai Silicon Oasis (DSO) is a high-tech ecosystem that offers businesses a plethora of advantages such as state-of-the-art infrastructure, in-house business services and even technology investment incentives. Wholly owned by the Government of Dubai, DSO operates as a free zone technology park for the hi-tech sector with a heavy focus on the semiconductor and microelectronic industries. Some of the reputed clients of DSO are Philips, Fujitsu, Schneider Electric and Western Digital. In the first half of 2011, DSO registered an operating profit of AED 121.9 million, 6% higher than the first half of 2010. It also recorded a net profit of AED 58.5 million. Company registrations at DSO increased by 32%, taking the total number of entities operating at the technology park to 482.
INTERNATIONAL MEDIA PRODUCTION ZONE
Dubai’s International Media Production Zone (IMPZ) is a dedicated media zone designed to serve graphic art, printing, publishing, packaging and other media production companies. An initiative of the visionary Dubai Government, IMPZ seeks to create a unique cluster environment for media production companies globally from across the industry value chain to interact and collaborate effectively. IMPZ is a part of the TECOM Investments’ media entities and along with Dubai Media City and Dubai Studio City
Economic FrEE ZonEs
provides a complete value chain of specialised offerings creating an established community hub for the media and content creation industries in the region. TECOM’s other free zones include Dubai Internet City, Dubai Knowledge Village, DuBiotech, Dubai Outsource Zone, Dubai International Academic City and EPARK.
JAFZA: MAkINg A gLOBAL IMPACT
The Jebel Ali Free Zone Association (Jafza) is one of the world’s largest and fastest growing free zones. Established in 1985, Jafza is the flagship free zone operation of the Economic Zones World. Home to over 6400 companies, it offers world-class office units, warehouses, light industrial units and land on- (long-termlease as well as business centres, hotels for visitors and customised build-to-suit options. The leading hub of the Middle East, Jafza contributes 25% of Dubai’s GDP on a year-to-year basis. Over the last four years its customer base has expanded by 60%. Today Jafza is home to over 120 of the Fortune Global 500 enterprises from across the world. Jafza reaffirmed its all-round operational excellence by winning the Best International Logistics Project Award at the 7th Logistics Awards held recently in Spain as part of the International Logistics and Material Handling Exhibition (SIL) 2011. The award reflects Jafza’s huge impact in global logistics industry in general and in Europe in particular. Mansoor Al Bastaki, Regional Manager – Europe at Economic Zones World, who accepted the award on behalf of Jafza said: “Winning this award reconfirms the leading position Jafza has achieved in the global logistics industry. We have consistently demonstrated our role as a vital commercial and business hub in the Middle East providing an excellent environment with best-in-class suite of offerings. Over the past 26 years, Jafza has continually expanded its world-class infrastructure, value-added services and incentives to support the growth of global companies.” In 2010, 480 new companies, including 55 multinationals, set up base at the free zone, taking the total number of companies operating from there to 6882. Multinational giants such as Petrochina International and Jebali Panenergy of China, Isuzu Motors of Japan, Wallenius Wilhemsen Logistics of Belgium, and Schneider Electric DC of France. Almost every country is now represented in Jafza, making it one of the most global free zones in operation. The expansion was led by the petrochemical and oil sectors, then followed by the automotive and electronics industries. Investors from the UAE were top of the list, with 97 new establishments. This was followed by India with 47 companies, the UK with 37, the United States with 29, Germany with 18 and China with 17. Jafza also became an integral part of the ambitious Dubai Logistics Corridor, which opened in 2010 as a collaboration between Economic Zones World and Dubai Aviation City Corporation (DACC). Dubai Logistics Corridor is designed to be the world’s largest multi-modal logistics platform that links sea, land and air to facilitate the transportation of goods in record time. The unified project, with its extensive facilities, is expected to boost logistics operations in Dubai considerably.
Knowledge Village
DUBAI kNOwLEDgE VILLAgE
Offering the best selection of human resource management, consultation, training and personal development programmes, Dubai Knowledge Village (DKV) is the world’s only free zone area dedicated to human resource management and learning excellence. With over 450 internationally recognised business partners, including Gallop, Tower Watson, Hays Hewitt and Innovative HR Solutions, DKV aims to develop the region’s talent pool and establish the UAE as a knowledge based economy. DKV’s business partners cover a host of specialised learning segments such as human resource development, executive search, linguistics, human resource consultancy, academic service providers, freelancers and non-profit organisations. Dubai Knowledge Village (DKV) became a regional hub for MBA students in March, as Manchester Business School Worldwide (MBSW – with its Middle East International Executive Centre in DKV) brought together several hundred MBA students from the Middle East and other MBSW international executive centres. Leading faculty from the business school will deliver 21 MBA programme modules – from ‘leadership’ to ‘HR management’ and ‘ethics, governance and competition policy’ to ‘managing construction firms’ – to more than 500 MBA students from across the Middle East. 2012 saw the opening of Pearson in Practice, one of the UK’s largest providers of vocational and technical training and development, in DKV reaffirming the free zone’s commitment to creating a strong knowledge-based economy for Dubai. Pearson’s joins a reputed list of institutions such as Manchester Business School, University of Wollongong, Heriot Watt University, Birla Institute of Technology and Science Pilani, Manipal Academy of Higher Education, Royal College of Surgeons, European University College Brussels, SZABIST and Mahatma Gandhi University.
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DMCC:
The jewel in Dubai’s Crown The volume of Dubai’s annual gold trade holds strong, while its diamond business is growing rapidly.
A
strategic initiative of the government of Dubai, Dubai Multi Commodities Centre (DMCC) was set up in order to enhance commodity trade flows through the emirate by providing a fit-for-purpose regulatory framework, modern infrastructure, freehold property, innovative products and cost-efficient, value-added services. In 2011, the DMCC registered 1354 companies and 110 new members per month, bringing the total number of registered members to over 4000. This year, the DMCC launched DMCC Tradeflow–an electronic system that brings together all parties involved in inventory-based financing. Using this platform, owners of goods stored in rated warehouses in the UAE can request warehouse keepers to issue “Tradeflow warrants” that represent the ownership of their goods. These warrants can be used by the owners to pledge beneficial ownership or transfer titles of the stored goods to financiers as collateral in return for working capital. Designed following feedback from DMCC’s commodity members, regional banking institutions, UAE’s warehouse operators and the international marketplace, Tradeflow builds on the basic principles and standardised contractual framework of the Global Multi Commodities Receipt (GMR) platform. It puts into place increased security features, enhanced user experience and full audit trails of all user actions to the web-based service. All of the platform’s features have been developed according to international trade finance and banking best practices, and facilitate financial institutions’ compliance with Basel III stipulations. As a direct result of demands from financiers from around the world, DMCC Tradeflow also introduced, for the first time, a Warehouse Inspection and Ratings Programme for the international commodities industry. Ahmed Bin Sulayem, Executive Chairman of DMCC, said: “In 2004, DMCC launched the multi-award-winning GMR platform, meeting the needs of the global trade finance market. The enhanced platform, named DMCC-Tradeflow, builds on our impressive track record and further delivers products and services to facilitate the global commodities trade. We expect to witness increased access to trade finance
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for not only DMCC-licensed companies, but also for commodity traders throughout the world who use Dubai as a trading hub.”
‘City of gold’ Continues to shine
Gold was on a winning streak as Dubai’s total gold trading volumes in the first half of 2011 reached 580 tonnes and exports during the same period were down from 225 to 214 tonnes, reflecting greater consumption in the local market, said Ahmed bin Sulayem. As of the end of September, the number of gold securities rose to a total of 8,761 on the exchange, a 1,280 per cent increase on the first and second quarters combined. Total value reached $2.2 million for the first ten months of 2011, a rise of 92 per cent over the same period last year. Annual volumes for 2011 on the Dubai Gold and Commodities Exchange registered a substantial growth of 110 per cent from 2010 to reach 4 million contracts, the highest ever annual volumes achieved by the Exchange since its inception. The annual volumes represent a value of $185.13 billion. Malcolm Wall Morris, Chief Executive Officer of DMCC, said: “The volume of gold traded in Dubai has held strong in the face of the rising price of gold, reinforcing Dubai’s position as the City of Gold. Our facilities offer a dynamic environment to trade gold securely and easily. We are pleased to see that infrastructure tools and value-added services like Dubai Good Delivery Standards and Gold Vaults, as well as our close proximity to refineries and gold souks, play a major role in improving tradability and enhancing our status as an exclusive trading hub for bullion and other precious metals.” In the past year, the Dubai Chamber membership database showed the presence of 1,100 jewellery trading companies, seven gold and precious metal manufacturing companies, three gold refinery companies and four gold and precious metal testing labs.
diamond trade gains dominanCe
The Dubai Diamond Exchange (DDE), a subsidiary of DMCC, is an international diamond trading platform of global significance. At the heart of the trade, the DDE provides a
Commodities FoCus
complete service environment for everyone in the pipeline – from grading and shipping, to trading and networking. DDE is also the first Arab member of the World Federation of Diamond Bourses (WFDB). The past few years have seen Dubai establish itself as centre of international repute for the diamond trade. The DMCC plays an active and important role in bringing together the entire value chain of diamond traders in the emirate and also globally. In April 2011, Dubai hosted the first WFDB Presidents’ Meeting in the Arab world. The volume of diamonds traded in Dubai rose by more than half in the first six months of 2011. A total of 206.1 million carats were traded, 57 per cent more than the 131 million carats traded in the same period last year, according to DDE figures. Values increased to US$25.3 billion (Dh92.9bn) from US$16.3 billion. “The record diamond trading volumes of 2011 are testimony to Dubai’s global standing in the diamond industry,” said Ahmed bin Sulayem. The rough diamond trade in Dubai in the first six months nearly doubled to 108 million carats, also exceeding last year’s full-year trade of 105.1 million carats. Dubai’s diamond trade was mainly driven by India, Belgium, Hong Kong and Switzerland, highlighting the emirate’s position as a trade centre linking consumer and producer markets. It is also experiencing growth in volumes traded from newer markets such as Angola and the Democratic Republic of the Congo.
top honours for Kauthar gold fund
For the third consecutive year, Dubai Shariah Asset Management (DSAM) Kauthar Gold Fund was bestowed with the Outstanding Performance and Innovation Award at the MENA Fund Manager Awards, for its three-year annualised return of 25.93 per cent through December 2011. The Kauthar Gold Fund is part of DSAM’s Shariahcompliant Kauthar Commodity Fund. DSAM is a joint venture between the Dubai Commodities Asset Management, the asset management division of the (DMCC), and Shariah Capital Inc, the leading US-based Shariah financial advisor and consultant. Ahmed Bin Sulayem: “We are delighted to see that once again, the Kauthar Gold Fund has been recognised for its strong performance and innovative approach in challenging circumstances. Receiving the same award for three consecutive years is testimony to our commitment to achieving the highest returns, and we are extremely proud to be recognised for our Fund’s exceptional three-year track record.”
follows the first gold bullion coin, launched in August 2011, that paid tribute to the leadership of His Highness Sheikh Khalifa Bin Zayed Al Nahyan, President of the UAE. Ahmed Bin Sulayem said: “The first UAE gold bullion coin paid homage to our President, His Highness Sheikh Khalifa Bin Zayed Al Nahyan, his vision, guidance and leadership. The second UAE gold bullion coin pays homage to His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, for his vision, guidance and leadership” The new gold coin will carry DMCC’s stamp of quality and authenticity. A five-ounce coin prototype will be minted by Argor-Heraeus SA in Switzerland, an internationally acclaimed Swiss gold refinery that is accredited by the DMCC’s Dubai Gold Delivery (DGD) standard. The DGD gold standard, launched by DMCC in 2005, is the adopted quality standard for gold and silver bar production and technical specifications in the region, and is benchmarked to international standards.
pearl pride
An integral part of the emirate’s trade fabric before the discovery of oil, pearls continue to play a substantial role in Dubai’s economic growth. Trade of natural pearls in Dubai has witnessed a tenfold monetary growth in recent years, indicating an emerging marketplace with strong growth potential in both Dubai and the surrounding Middle Eastern markets. The Dubai Pearl Exchange (DPE), another DMCC initiative, is dedicated to promoting and enhancing the trade of both natural pearls and cultured pearls globally. An exclusive membership-based, physical marketplace, it enables buyers and sellers from around the world to conduct business in a free zone environment without the need to establish a full business in the emirate. DPE initiatives of DPE include the World Pearl Forum, Pearl Tender and the Pearl Essence design programme. The Dubai Pearl Tender aims to integrate the pearl industry, which is rooted in the Far East, with the global market and create an active member-based trading platform in Dubai. DPE was responsible for organising the inaugural World Pearl Forum to highlight the importance of reviving the global pearl trade, and reinstating Dubai’s historic status as a pearl trading hub. Pearl Essence is the world’s first global pearl jewellery design programme, which celebrates and promotes the use of pearls in jewellery design. In January 2011, DPE successfully hosted two major international commercial pearl trade auctions, with a wholesale value of over $13.5 million. The trade auctions were held in conjunction with the world’s top pearl farmers Paspaley Pearling Co, Jewelmer and Robert Wan and attracted over 100 pearl traders from more than 20 countries. They were the first commercial trade auctions to be held outside of the Far East.
AnnuAl volumes for 2011 on the DubAi GolD AnD CommoDities exChAnGe reGistereD A substAntiAl Growth of 110 per Cent from 2010
seCond uae gold bullion Coin
In December 2011, the DMCC released the first impression of the design of the second UAE bullion coin, in honour of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President of the UAE, Prime Minister and Ruler of Dubai. The gold bullion coin will feature a portrait of His Highness Sheikh Mohammed on one side, and on the other, an image of the Palm Jumeirah. The coin is the second in a series and
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Gateway
to the world
At the crossroads of Europe, CIS countries, Asia and Africa, and driven by a strong logistics infrastructure, Dubai is a pivotal trading hub that reaches out to a consumer market of over two billion people.
Dubai Airport T3
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Global Hub for Trade
W
reaching an historic 50.98 million passengers, a year-on-year increase of 8 per cent compared to 47.2 million in 2010. Dubai International handled 2.19 million tonnes of freight in 2011, almost approaching the airport’s 2.5 million – tonne capacity. This highlights the importance of Dubai World Central – Al Maktoum International in accommodating additional cargo traffic. Work continues apace on Concourse 3 (C3) at Dubai International, which will provide a welcome boost to capacity and service when it opens at the end of 2012. Part of the T3 complex, C3 will become the world’s first Airbus A380-dedicated facility of its size, adding another record to Dubai International’s already proud legacy. Designed for the exclusive use of Emirates Airline, it will boast an annual capacity of 19 million passengers, increasing the airport’s total capacity to 75 million passengers a year. The 11-floor C3 will be very similar to Concourse C2 in terms of appearance, but with a smaller footprint. It will be 90m wide and 645m long, and feature a total built-up area of 528,000sqm. The facility will feature 20 aircraft contact gates, 18 of which will be dedicated to A380s, in addition to six gates for remote stands. Technically, the C3 project is an extension and continued development of Concourses 1 and 2. It is a fully airside structure connected to the two major public levels of C2 and T3 via an Automated People Mover (APM), in addition to the vehicular and Baggage Handling System utility tunnels. C3 is partially underground, comprising the APM stations (both arriving and departing). Like C2, the lower and upper levels are connected by a special vertical transport system (sky trains) that acts as a focal point feature in a central atrium. While the arrival and departure levels are similar to C2, the Dubai international First and Business Class levels are located one above the other, Ranked as the world’s fourth busiest airport in terms of below the hotel level, which will contain a 32-room, five-star international passengers by the Airports Council International, hotel and a 170-room, four-star hotel. The Concourse will have today more than 150 airlines fly to over 220 destinations 11,000sqm dedicated to retail and even more space for First Class in 6 continents from Dubai International. With one-third (12,438sqm) and Business Class (16,553sqm) lounges. of the world’s population just 4 hours flying time away from Dubai airports Cargo Dubai and 80 per cent of the world’s population located 12 Dubai’s two airports handled 2.3 million tonnes of cargo in 2011, hours away, Dubai International’s traffic has tripled over the slightly up from the previous year, as links between the emirate’s past eight years. air freight operations and sea ports improved. “Sea to air freight “Aviation is big business in Dubai, contributing at least traffic growth was particularly robust as airlines took advantage 25 per cent of Dubai’s GDP,” said Paul Griffiths, CEO of of the airport’s bonded link to the Jebel Ali port,” said Paul Dubai Airports. “That will only get bigger as the growth in Griffiths, CEO of Dubai Airports. this sector continues.” The new Emirates-dedicated Cargo MegaTerminal, capable The collective capacity of Dubai International’s T1, T2 and of handling 1.2 million tonnes annually, is now fully finished T3 is 60 million passengers per annum (mppa); increasing to at Dubai Cargo Village, with dedicated areas for express mail, 75mppa when the A380-dedicated Concourse 3 opens next perishables, live animals and dangerous goods. In March this year, year. Dubai International is on course to become the world’s Emirates SkyCargo, the freight division of Emirates, won the the fastest- growing major airport for international passenger traffic. Dubai Airports announced another record year in 2011, Platinum Award (Air Cargo Carrier – 800,000 or more tonnes) at ith around $26 billion in investments earmarked to develop the country’s ports and airport infrastructure, Dubai is thriving in its role as a global trading hub. Setting the standards for the region’s booming international trade, the emirate has gone to great lengths to drive trade and expand its global reach by upgrading its port facilities, embarking on massive airport and road development projects and streamlining customs and excise procedures. Dubai’s extensive transport and logistics network has set the standard for the region. Keeping pace with the booming international trade, the emirate is geared up for smooth and effective operations for passengers or cargo. This is reflected in the opening of Dubai Metro, Terminal 3 (T3) at Dubai International Airport, the expansion of Jebel Ali Port, Dubai Logistics City and Dubai World Central (DWC) – Al Maktoum International Airport. With the launch of the cargo operations at the Al Maktoum International Airport, Dubai is the first and only integrated sea-land-air corridor in the region. This means that goods can be offloaded at a sea port to be transported and airborne in a few hours. Dubai’s total non-oil trade, which includes direct trade, free zone trade, and customs warehouse trade, exceeded Dh814 billion at the end of third quarter in 2011, an increase of 23 per cent compared to Dh661 billion recorded in the same period of 2010. Dubai’s sophisticated modern infrastructure, advanced services at sea and air ports – together with the customs facilities available to all land, sea and air customs ports – have contributed considerably to achieve such positive results in Dubai’s foreign trade.
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the prestigious Air Cargo Excellence Awards 2012. The award cemented the airline’s position as the leading global player in the air cargo industry. 2012 also say the airline expand its North American operations with the launch of daily services to Dallas and Seattle. “Our daily, non-stop flights from DFW and SEA will offer the fastest routes to the Middle East and beyond,” said Ram Menen, Emirates’ Divisional Senior Vice President Cargo. The Mega Terminal is complemented by the Dnata Cargo Centre at Gate 5 on the north side of the airport, capable of handling 350,000 tonnes. Dubai’s total cargo capacity is now 2.5 million tonnes per year since DWC – which has capacity for 250,000 tonnes, expandable to 600,000 tonnes, – opened to cargo airlines in 2010.
Dubai WorlD Central-al MaktouM international
Dubai Airports launched cargo operations at Dubai World Central – Al Maktoum International on June 27, 2010 as part of the first phase of the project, followed by the opening of DWC – Al Maktoum International for general aviation operations in April 2011. The UAE General Civil Aviation Authority granted approval in February 2012, following a thorough review of safety, security and standard operational procedures and airport inspections. “This is a significant development for DWC – Al Maktoum International, which we foresee as developing into a major
regional hub for general aviation in the years to come,” said Paul Griffiths, CEO, Dubai Airports. “Our new airport is an increasingly appealing option for general aviation companies in the region, particularly as air traffic volumes increase at Dubai International.” Phase one of the airport is being built to accommodate future traffic expansion with a single A380-compatible runway, a passenger terminal with a capacity of 5mppa expandable to 7mppa; a cargo terminal building capable of handling 250,000 tonnes per annum, expandable to 600,000 tonnes per annum and a dedicated road link to the region’s largest port in Jebel Ali. By the time it is completed in the mid-2020s, the airport will become the world’s largest, with a capacity to handle 160 million passengers and 12 million tonnes of cargo each year. Improving economic conditions, state-of-the-art infrastructure, strong expansion by Emirates Airline and emerging low-cost carrier FlyDubai and an Open Skies policy that promotes market access to other international airlines have been driving factors of growth. Al Maktoum International, which is at the heart of the 140sqm Dubai World Central urban aviation community, is capable of handling 120 million to 150 million passengers annually – the equivalent of Chicago and London Heathrow airports combined.
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Global Hub for Trade
Located approximately 40km from Dubai International and 10km from Jebel Ali Port, Al Maktoum International is at the core of DWC, which also comprises Aviation City, Dubai Logistics City, Exhibition City, Commercial City, Golf City and Residential City. Dubai Airports is the owner and operator of Al Maktoum International, as well as the facilities at Aviation City and Logistics City. Al Maktoum International will have five runways, the first of which is complete at 4.5km long and 60m wide. It is capable of handling the double-decker Airbus A380 superjumbo. The runway is complemented by a fuel farm, three fire stations and an air traffic management building incorporating the airport’s control tower and a state-of-the-art air traffic control simulator.
Dubai logistiCs City
Dubai Logistics City (DLC), a key component of DWC, the huge 140sqkm urban aviation project, has been instrumental in attracting over 150 of the world’s top logistics and supply-chain companies to make Dubai their regional operations hub. DLC’s cargo terminal will be able to handle 150,000 tonnes of cargo a year initially, rising to 600,000 tonnes at full capacity. Dubai is busy positioning itself to capture a major part of this business through DLC, which provides innovative opportunities for a constraint-free business environment in terms of legal, logistics, commercial and infrastructure offerings. Among the companies enjoying these trading benefits is APL Logistics, which has successfully launched its flow centre operations within the DLC international free trade zone. This business is one of the first logistics providers to pioneer the use of DLC, which was created to maximise Dubai’s position as a global and regional trading hub, with around 60 per cent of the Middle East’s imports transiting its borders.
APL Logistics’ flow centre model focuses on enhancing the speed and reliability of product movement by linking specialised multi-country consolidation, distribution and other value-added services with international transportation networks. The operations are based in one of the largest, state-of-theart facilities in DLC and can access a scalable capacity of up to 25,000sqm and 26,585 pallet positions due to its partnership agreement with the Dubai-based facility owner, RSA Logistics DWC. The centre can be expanded to 40,000sqm to provide APL Logistics with the flexibility to create fully customised consolidation and distribution services for a range of customer segments. The facility’s strategic location enables APL Logistics to fully leverage its own seamless domestic and international sea-airroad distribution systems. For example, it is adjacent to a number of light manufacturing sites and close to Dubai’s air cargo terminal, Jebel Ali Port and road transportation links. The result is faster product movement throughout supply-chain operations to achieve greater cost reductions. The Free Zone location further enables foreign customers to benefit from the tax advantages of using this as an accessible manufacturing and distribution base.
Jebel ali port
Jebel Ali Port is the world’s largest man-made harbour and the biggest port in the Middle East. It is Dubai’s flagship seaport and the most vital facilitator of trade in the region, playing a key role in the region’s economy. DP World is set to invest $850 million to expand the Jebel Ali Port in the UAE, according to a company statement. The expansion will see 1,860m of yard being converted into a new container terminal, increasing the port’s capacity by 19 million TEU (20 foot equivalent container units) by 2014. The third-quarter gross volumes of 2011 were 14.4 million TEU, up 10 percent from the same period the previous year. Ranked among the Top 10 Container Ports Worldwide, the port continues to be at the forefront of the industry and the region.
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DUBAI BUSINESS HANDBOOK
Dubai Metro
In April last year, Jebel Ali Port was honoured with the prestigious Golden Award for Best Seaport Overall from the Higher Committee for UAE Civil Seaports and Airports Security, under the patronage of His Excellency Sheikh Hamdan Bin Mubarak Al Nahyan, Minister of Public Works and Chairman of the Higher Committee. It praised Jebel Ali Port for its committed adherence to national security requirements, as well as implementation of the International Ship and Port Facility Security Code set by the International Maritime Organisation to enhance the security of ships and port facilities. “As operators of the busiest commercial gateway to the region, DP World, UAE Region has always given the utmost priority to the safety and security of its port facilities,” said Mohammed Al Muallem, Senior Vice President and Managing Director, DP World, UAE Region. “The Integrated Security System that shields Jebel Ali Port is the most advanced in the world, and winning the prestigious Golden Award is recognition of our commitment to safeguard the interests of the nation and of our customers. We thank HE Sheikh Hamdan Bin Mubarak Al Nahyan and the Higher Committee for the honour bestowed on us.” Jebel Ali Port is capable of catering to next-generation mega ships with capacities that exceed 13,000 TEUs. This was affirmed in 2008 when Grete Maersk, one of the biggest ships ever handled by the port in its 30-year history, made its
24 | 2012 – 2013
maiden voyage to the seaport. With a width of 43m and draft of 15m, the ship has a capacity of approximately 8,200 TEUs and a gross register tonnage of approximately 98,000 tonnes. The ship berthed at quay 4 of Jebel Ali Port and was handled by four of the port’s largest tandem lift gantries, the biggest of their kind in the world. Managed by Dubai Ports World (DP World), Jebel Ali Port also won the Lloyd’s List Middle East Award 2008 for the ‘Best Container Terminal of the Year’ in recognition of its “vision and commitment to port operations on the domestic and international stages.” This prestigious award honours DP World’s performance in providing safe, reliable, cost-effective and environmentally friendly service to customers at terminal and offshore. The award marked the third time in four years that DP World Jebel Ali has taken the Lloyd’s List Award.
Dubai Metro
One hundred million commuters have used the Dubai Metro’s red and green lines from the service’s launch in September 2009 through November 2011, according to statistics compiled by the Roads and Transport Authority (RTA). Metro users have grown tremendously following the launch of the Green Line last September, which now accounts for 30% of total metro riders. Six million commuters rode the metro’s Red Line with the Union, Khalid bin Al Waleed, Deira City Center, Mall of the
DUBAI BUSINESS HANDBOOK
Emirates, Rigga and Rashidiya stations accounting for the lion’s share of metro riders. On the Green Line, 4 million commuters used the service, with Al Fahidi station accounting for the biggest share of passengers, followed by Bani Yas station, which serves a thickly populated commercial area. Mattar Al Tayer, Chairman of the Board and Executive Director of the RTA expected the number of metro commuters to grow significantly in the near future, marked by several events such as the launch of the Dubai Shopping Festival, exhibitions and conferences and the arrival of tourists in Dubai. The Metro also witnesses considerable turnout on Fridays, official holidays and public events such as the two Eids and National Day celebrations. Al Tayer said the growth in the number of Dubai Metro commuters reflects a growing preference for public transport among the city’s residents. People have begun to understand the advantages of using mass transport, like saving on fuel and maintenance of vehicles, he added.
Cruising aheaD
Dubai has emerged as the destination of choice for many global cruise providers such as Royal Caribbean International, Costa
Dubai Cruise
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Cruises and Aida Cruises, which are now using the emirate as a regional hub for their operations, significantly boosting the growth of the region’s cruise tourism. Dubai also serves as the home port for Costa and Aida Cruises.
the Dubai Cruise terMinal
The Dubai Cruise Terminal was voted Middle East’s leading cruise port for 2011 at the World Travel Awards, with 213,000 industry professionals participating in the voting process. This was the fourth consecutive win for the terminal that spans a staggering 3,450sqm and can handle up to four ships simultaneously. Last year, Dubai hosted 135 ships with 375,000 tourists, while 2012 is expected to bring in 150 cruise ships with about 425,000 passengers.The number of passengers to Dubai via the cruise industry is expected to increase by 50,000 year on year for the forecast period until 2015, according to the Dubai Department of Tourism and Commerce Marketing (DTCM). Cruise tourism has been growing steadily in Dubai due to DTCM’s efforts and the growing interest of cruise liners in tapping Dubai’s strong tourism infrastructure, air connectivity and strategic location.
DUBAI BUSINESS HANDBOOK
Business Practices AccountAncy
Federal Law No. 22 of 1995 governs the registration of accountants and auditors in the UAE. There is no local professional body of accountants, but many of the large international accountancy firms have regional offices in Dubai. Under Federal Law No. 13 of 1988, all commercial companies are required to keep financial records, while Federal Law No. 18 of 1993 specifies the various books and records that must be kept by traders.
BAnking And finAnce
Dubai has a number of measures in place that boost the transparency of its legal framework.
international law firms that could advise foreign business organisations on legal matters. Dubai’s Court of First Instance handles civil and criminal cases as well as personal status cases (e.g., wills, divorces, etc) for Muslims.
tAxAtion
There is no corporate tax in Dubai, except for oil companies and branches of foreign banks. Personal incomes, including all forms of salary and capital gains, are not subject to taxation in Dubai and the other emirates.
The regulatory authority has been the UAE Central Bank since 1980. Presently, some 51 local banks operate in the country, with a total of about 558 branches, and some 28 foreign banks with a combined total of about 141 branches. For medium- or long-term industrial financing, local companies may approach the Emirates Industrial Bank.
trAdemArks And pAtents
difc courts
The 30-day visa will cosT dhs100 and can be exTended for an exTra 30 days aT an addiTional charge.
The Dubai International Financial Center Courts (DIFC Courts) is an independent court system that provides the protection of a common law court system. Its internationally renowned bench of judges is proficiently versed in commercial disputes to ensure transparent and efficient justice in civil and commercial matters in or relating to the Centre. The DIFC Courts are the only courts in the UAE that conduct legal proceedings in English.
exchAnge control
There are no exchange controls in the UAE, and the national currency, the UAE dirham (Dhs/AED), is freely convertible. The dirham is linked to the US dollar, the currency by which oil prices are measured. The exchange rate has remained fixed at Dhs3.67 = US$1 since 1977.
lAnd ownership
Foreign companies and individuals are generally not permitted to own land or real estate for business purposes in Dubai. All property must be rented or leased for the purposes of running a business, except in the free zones – Dubai Internet City, Dubai Media City, Dubai Gold and Jewellery Park, and Dubai Marina – or any other places where special concessions are available.
legAl system
Three UAE Federal Laws cover the protection of industrial and intellectual property. They are: Federal Law No. 37 of 1992 on Trademarks, Federal Law No. 40 of 1992 on the Protection of Intellectual Property and Copyright, and Federal Law No. 44 of 1992 on the Protection of Industrial Property.
trAde regulAtions And prActices
The UAE is a member of the World Trade Organization. Only importers with appropriate trade licences can undertake imports into Dubai. Import duties have been largely standardised at 4 per cent, but there are many exemptions, including food, building materials, medical products and any item destined for the Jebel Ali and Airport Free Zones.
VisA regulAtions
If your country of nationality appears on the eligible country list, no advance visa arrangements are required to visit the UAE. Simply disembark from your flight at Dubai International and proceed to immigration, where your passport will be stamped with a 30-day visit visa. The 30-day visa will cost Dhs100 and can be extended for an extra 30 days at an additional charge. Visit the DNRD website (www.dnrd. ae) for more details.
A comprehensive framework of legislation ensures that business in the UAE is conducted in a fair and orderly manner, note with laws covering commercial transactions, intellectual The procedures and requirements as detailed in this handbook are for information property, labour and other sectors. Dubai has many local and purposes only and are subject to change without prior notice
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UAE EmploymEnt lAws
UAE EmploymEnt REgUlAtions
Dubai’s employment regulations are on a par with international standards.
Labour Law
All matters relating to labour in Dubai, and the rest of the UAE, are governed by UAE Federal Law No. 8 of 1980 Regulating Labour Relations, as amended by Federal Laws No. 24 of 1981, No. 15 of 1985 and No. 12 of 1986 (the ‘Law’). In addition, special labour regulations apply in the Dubai free zones. The Law covers most aspects of the employer-employee relationship including salaries, working hours, leave, termination of contract, medical care and end-of-service benefits. According to Article 3 of the Law, the Labour Law applies to all staff and employees working in the UAE, including nationals and expatriates. However, there are certain categories exempt from the Law, including all federal and government personnel, the armed forces, domestic workers and certain agricultural employees. The UAE does not allow the formation of trade unions, and strikes and lockouts are forbidden. As of January 2011, the Ministry of Labour issued a new ordinance that limited the setting up of private insurance agencies to UAE nationals only. It also stipulated that every partner and signatory in an employment agency must be an Emirati national in order to be eligible for a licence. As the Law is federal, it applies to all seven emirates and is enforced by the Ministry. In disputes between employers and employee, or in the interpretation of the Labour Law, the Ministry of Labour and Social Affairs will initially act as an adjudicator. If either party is unhappy with the decision, the dispute may then be referred by the Ministry to the court.
As in all Muslim countries, Friday is the day of rest. Most companies have come to recognise the benefit of a two-day weekend and follow the government working week of Sunday to Thursday. However, banks continue to open six days a week and are closed only on Friday. During the Holy Month of Ramadan, normal working hours are reduced by two or more hours per day. Overtime is paid to manual and lower-ranking staff, but in the private sector overtime is expected as and when required, and will generally be written into an employment contract.
EmpLoying staff
In order to employ any expatriate in the UAE, an application must be made to the Ministry, and all new businesses are required to register or open a file with the Ministry before employing staff. In addition, there is a requirement for some employers to submit a bank guarantee to the Ministry for employees’ end-of-service benefits and repatriation costs. This procedure is also applicable to employers in most of the UAE free zones.
working hours and hoLidays
According to UAE law, the general working day is eight hours per day, or 48 hours a week. The number of hours per day can be increased to nine for those working in a number of industries, as decreed by the Minister of Labour and Social Affairs: this includes those employed in the retail trade, hotels, restaurants and other similar service establishments. Conversely, the Minister of Labour and Social Affairs may resolve to reduce the working hours in the case of arduous or health-hazardous work. In general, businesses work either a straight shift (8.30am – 6pm) or a split-shift (8am – 1pm and 4pm – 7pm). In practice, commercial and professional firms work an average of 45 hours a week and government ministries about 35 hours. There are 10 paid public holidays every year. The employee’s annual leave is two days for every month if his or her service is more than six months and less than a year. After every completed 12 months of service, an employee is entitled to 30 days of paid annual leave. This is in addition to public holidays, sick leave and maternity leave for women.
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Where To Live
Starting a Business
Finding Your Home
in dubai
Modest studios, opulent villas and commodious furnished service apartments: the city has an eclectic choice of abodes for new residents available on a rentals or freehold basis
Dubai Marina
W
hatever the budget, there is a home for it in Dubai. Bachelors can choose from a wide range of studios or furnished apartments while families can look forward to finding their home in luxurious villas and townhouses or even midsized apartments for modest budgets. Freehold ownership of land and property was legalized for UAE and Gulf Cooperation Council (GCC) citizens in 2002. The same rights were also extended to non-GCC expatriates in pre-designated areas by the Ruler of Dubai. Jumeirah, Umm Suqeim and Al Barsha are popular residential choices for expatriates as these combine the best of city and suburban lifestyles. Communities such as Arabian Ranches, The Springs and The Greens offer neighbourhood living with shared leisure facilities such as parks, swimming pools, golf courses and tennis and squash courts. Emirates Hills is an exclusive upscale gated community close to The Montgomerie Dubai golf course and Emirates Golf Club. These ultra-luxury villas are finished according to owner
specifications, meaning that each villa matches the owners’ unique tastes. The Lakes community is located adjacent to Emirates Hills and offers mid-market villas. Setting the tone for family living, the community is complemented by a Community Centre, cycling pathways and 24-hour security and maintenance services. The Dubai Marina is popular with executives, in particular Jumeirah Beach Residence and Jumeirah Lakes Towers. Units vary from bachelor studios to spacious family penthouses with a host of facilities such as satellite TV, swimming pools and health clubs. The latest offering in urban living is Downtown Dubai, claimed as the most prestigious square mile in Dubai. With the awe-inspiring Burj Khalifa as its epicentre, this residential oasis is set in a unique retail-meets-hospitality environment and has redefined the concept of luxury living in the city. Most developments here encompass premier facilities such as private entry lobbies, reception desks, private pools, landscaped gardens, fully equipped gymnasiums, valet, concierge and housekeeping services.
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DUBAI BUSINESS HANDBOOK
three-bedroom apartments witnessed a decline. Conversely, market rents for the studios soared to previously unseen heights. By 2008 much of the world was in the grip of recession but the price of oil had just peaked at US$147 and Dubai’s soaring growth continued. The market rent of the studios reached more than Dhs36,000 – almost Dhs17,500 more than the previous year. The boom in studio apartment rents did not last for long, however. With a steady supply of studios and affordable apartments coming from the New Dubai areas like Discovery Gardens, the Marina, and more specifically International City, the studios at Al Muraqqabat, in the Deira district in the heart of the city, experienced an unprecedented fall in price. These factors, combined with the global recession, have impacted the region, prompting declines in oil prices and house prices. Today, rentals for studios at Discovery Gardens stand at an affordable Dhs27,000.
Rentals
Palm Jumeirah
Changing dynamiCs
Dubai’s varying rental levels over the past 25 years have reflected, in microcosm, the economic dynamics of the world economy, fluctuations in oil prices, the impact of wars and conflicts as well as the effects of recent heated growth in the local economy. In 1985, annual rents for studio apartments were Dhs9,500 while three-bedroom apartments were being let at Dhs25,000. Despite the economic hardships felt from 1980 to 1988, due to the lack of trade during the Iraq-Iran war, there was very little change in property rentals. By 1995, rents increased with studio apartments costing an average of just over Dhs14,000 a year and the three-bedrooms going for an average of under Dhs28,000. The resurgent local economy, with an abundance of new projects, companies, free zones and mega-developments being announced virtually on a weekly basis, again fuelled rent rises which rose in 2005 to a market rent of around Dhs17,000 for the studios and Dhs41,000 for the apartments. With the cost of living rising in Dubai, combined with the first supply of properties coming up in, New Dubai’ rentals for
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Today, new expatriates have a world of choice when it comes to choosing a rental property. Most rental accommodation in Dubai comes air-conditioned and unfurnished, although some kitchens may be partly or fully equipped, and some short-term rental villas and hotel apartments are furnished. Many major hotel brands offer serviced apartments that are available on short-term as well as long-term lets. The Address Residences in Downtown Dubai offer 626 serviced apartments that combine the luxury of a hotel with the flexibility of a private apartment. Residents have access to all of the Address Downtown hotel amenities, which include a health spa, seven world-class restaurants, business lounge and chilled infinity pool with views over the Downtown Dubai development. In 2010, the Armani Residences at Burj Khalifa welcomed its first residents with elegant homes ranging from 100-200 square metres, with access to all of the facilities and amenities available at the luxurious Armani Hotel. At the other end of the scale, studio apartments in International City begin at around Dhs20,000, while Jumeirah Lake Towers and Dubai Marina studios begin at around Dhs35,000 to Dhs45,000.
luxuRy living
The Palm Jumeirah is an ultra-exclusive and luxurious development that mainly attracts the super-rich and affluent buyers. Launched in 2001, this mega project is now home to more than 12,000 residents which include celebrities and even dignitaries. The project remains ongoing and the future will see the island become one the world’s premier resorts with more than 30 top-brand hotels, luxury retailers, the finest in dining and entertainment establishments opening their doors to guests. An engineering wonder in itself, the Palm Jumeirah is home to many other marvels such as its own dedicated monorail and the stunning Atlantis – The Palm resort. Recently, Oceana, a mixed-use development featuring one, two and three-bedroom apartments spread across seven mid-rise buildings plus a waterfront beach club and a Mövenpick managed resort and spa opened its doors to guests. The west crescent of the Palm is home to the striking One&Only The Palm as well as the opulent Jumeirah Zabeel Saray hotel.
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Golden Sands Hotel Apartments, Dubai @GoldenSandsDxB
KHALID AL ATTAR HOTEL & OFFICE TOWER Your office space in the heart of Dubai! This prime commercial property is within a five star hotel in Dubai, strategically situated on one of the city’s most prestigious business district, Sheikh Zayed Road, facing the Dubai International Financial Center, close to the World trade Center. The offices are structured to meet all your corporate needs and are available for rent, providing spacious working areas and panoramic views of the Arabian Sea and the Sheikh Zayed Road. For further information, please contact Tel: +9714 3328566 or + 9714 3321137 Toll free: 800 28827 E-mail: bensonv@khalidalattar.com
EXPERIENTIAL MARKETING
THE NEW MARKETING ROI
LIKES AND TWEETS:
Lead by social media, experiential marketing is the new wave of marketing techniques that goes beyond conventional strategies.
ENTER
S
tatistics reveal that internet advertising spend in the Middle East is expected to rise to 4.5 percent – around US$266 million (AED977 million) – from the current 1% – US$56 million (AED206 million) – by 2013 . Mobile retail marketing is predicted to rake in US$15 billion in 2012, a 50 percent growth from 2011. Also, companies in the Middle East and North Africa (MENA) are spending 22% of their annual marketing budgets on digital, while 58% of companies are increasing their digital budgets this year. With the onset of the financial crisis, more and more businesses seem unwilling to pay for a full-page newspaper ad or invest in creating yet another TVC, which means more companies want to go digital. Going digital means getting smarter about the way businesses measure media return on investment (ROI). The Dubai advertising market is ripe for the use of viral marketing as an alternative to direct advertising. Viral messages have a higher appreciation, which can be used to improve general ad campaign targeting and results, by “preseeding” it with a viral campaign; this is an indirect promotion of the message. The Dubai advertising market is specifically more suited to this type of advertisement because of the existence of large email subscription lists, as well as a more liberal Internet access policy. Experiential marketing is being pegged as the fast-growing trend for 2012, wherein consumer experiences of a product decide its success or failure. Social platforms such as Facebook and Twitter have also provided an impetus to viral marketing. This trend, in particular, has witnessed strong acceptance in industries such as retail, FMCG, entertainment and media. 56% of companies are using off-site social media (Twitter, Facebook), while 23% are using on-site social media (blogs, forums, ratings and reviews). The United Arab Emirates (UAE) was ranked as the leader in the Arab region’s Internet penetration and application usage rates where, according to the Arab Media Outlook 2009-2013 report, 75% of the country’s population use social media sites such as Facebook, Twitter and LinkedIn. The interactive nature of social networking allows brands to communicate directly with their audiences and delivers instantaneous measurement and ROI indicators. Facebook alone boasts 40 million users across the MENA
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DUBAI BUSINESS HANDBOOK
What is Viral Marketing? Viral marketing is simply ‘digital’ word-of-mouth advertising. The idea is to get YOUR marketing message spread around like a ‘virus’. You send a viral message out, and whenever people ‘meet’ online in communities or via forums or blogs they talk to others about it and make it known all over the Internet. When you define your viral campaign, you must pay the utmost attention to creating something people are excited about. That is, something of high value or something that’s highly entertaining. The important thing is: once you send it out, it distributes fast and wide without you lifting a finger. In the shortest time you reach tons and tons of people. Sources: www.socializeblog.com www.themaineventintl.com www. middleeastadvertising.com www.internetbusinessmastermind.com
‘region, with a market penetration of 11.5%, while Twitter has another 500 million global users. The region’s online community has changed the playing field. The power of social networks/ blogs is such that customers and readers now help companies and their products evolve. Companies can start a conversation about their latest offering and it costs nothing. Deira City Centre incentivised shoppers to spend at the mall for a chance to have their very own Cosmopolitan cover. Final cover shots were uploaded on Facebook rather than giving them away on-ground. This not only increased engagement and activity on the social media channels, it also got fans to visit the mall and spend. Over 10,000 new fans were registered during the campaign period. Another example is the Little Explorers campaign that asked moms to upload images of precious moments with their little ones. In one month, the company not only registered over 45,000 fans on their Facebook page but also had higher sales on-ground than ever before. The end of 2011 also started to see lots of outstanding flash games that combined brand messaging and interactivity. One such game can be seen on the Herbal Essences community and another one was developed for Puma Running (Middle East activation). While consumer technology and retail businesses were the early adopters of digital media in 2011 Q1/Q2, by Q3 we saw a lot of government bodies start to put out some very serious looking requests for proposals for social media. Commissioned
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by Dubai Airports to launch the Dubai Duty Free DXB charge card and create some entertainment for transit passengers, a flashmob stunt was created by The Main Event. It went on to become the biggest viral marketing campaign ever in the UAE within 24 hours.Witnessed live by thousand’s of passengers over two days, the ensuing viral video and digital marketing campaign was seen by over 2 million people within a month and became the most successful flashmob stunt ever in the UAE. In a survey conducted by IQPC of over 1000 marketing professionals in the MENA region, respondents were asked key questions regarding their roles and their organisation’s strategies and implementation of digital marketing. 82% were going or considering going digital in their integrated marketing mix while 84% said that their company supports social media marketing initiatives. Social media is helping brands in a way that advertisement in print, video, audio or other media never could, and that’s giving their customers a voice. Advertising always tries to generate messages based on the innermost personal feelings of the consumer by relating to their subconscious; so when people see or hear messages they think ‘speak’ to them, they will be persuaded to buy the product. Thanks to social media, this communication is no longer a one-sided conversation. It’s all about the ‘interaction’ with the brand, conversing with the people who are trying so hard to get your attention because they love your brand, or at times hate it for not giving them enough attention. After years of radio, print and video advertisements telling people what to buy, they are able, for the first time, to talk back. The marketing success of social media is not about giving your brand a voice, it’s about hearing the voice of the consumer.
Pole Position
for Dubai’s MiCe seCtor
Dubai named as the top MENA MICE destination.
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DUBAI BUSINESS HANDBOOK
MICE
D
ubai was named as the top MENA meetings, incentives, conventions and exhibitions (MICE) destination, according to the 5th Middle East Meetings Industry research report. The report was compiled by Reed Travel Exhibitions and meetme magazine. Dubai as a key MICE destination ranked among the top 10 most popular business destinations in 2011, followed by Abu Dhabi, which is currently attracting 27 per cent of events staged in the region. In 2011, Dubai World Trade Centre (DWTC) was also named the Leading Meetings & Conference Centre by the Middle East World Travel Awards (WTA) – its 11th consecutive WTA title. The much-coveted award consolidates DWTC’s position as the region’s number one venue provider for the MICE sector. DWTC’s award also highlights the organisation’s major role as a driver of the region’s economy and as an international ambassador for Dubai’s continued growth. Helal Saeed Almarri, CEO of DWTC said: “This award represents our unwavering commitment to deliver the ultimate facilities and services to the local, regional and international business community that is looking for real growth opportunities in the Middle East. DWTC has emerged as one of the world’s foremost meetings and conference centres, making significant contributions to the continued development of the region’s MICE sector and acting as a hub for regional and international investment.” DWTC recently announced a record 14 per cent surge in visitor attendance and a solid 5 per cent year-on-year growth in exhibitor participation. For 2012, DWTC is striving towards increasing its 1.5-2.5 per cent contribution to Dubai’s gross domestic product (GDP), positioning the MICE sector as one of the key players in the emirate’s economic growth. Supporting sectors that are vital to the emirate’s economy, DWTC offers a varied calendar of events, both large scale and niche, covering trade manufacturing, food, healthcare, tourism and leisure and maritime, to name but a few. There has been consistent growth across key sectors, and the diverse portfolio has demonstrated strong performance over the years. In the past year alone, DWTC has secured the opportunity to add eight global congresses to its calendar of events, reinforcing the calibre of its products and influence on a worldwide stage. As the region’s leading venue operator and events organiser, 2012 will see DWTC host some of the world’s leading international congresses, including the ACI Financial Markets World Congress, WHF World Congress of Cardiology, TETRA World Congress, Conference of the Society of Orthopedic Surgery and Traumatology and Swift International Banking Operations Seminar.
These high-profile international congresses are expected to attract more than 25,000 visitors, reinforcing Dubai’s position as a leading global conference destination. In yet another endorsement of its world-class facilities and exceptional products and services, a distinguished panel of industry experts judged DWTC the Best Purpose-Built Events Venue for the second year running and named Dubai International Boat Show, organised by DWTC, the Best Consumer Exhibition at the annual Middle East Event Awards 2011. Dubai International Boat Show, the region’s largest and longest-running leisure marine event, was named Middle East’s Best Consumer Exhibition. As one of the top five international boat shows in the world, the 2011 edition generated an estimated AED1 billion worth of business for the boating and leisure marine community. March 2011 was a record-breaking month for the DWTC when it hosted 20 of the Middle East’s leading exhibitions and conferences drawing approximately 230,000 participants from 150 countries – in one month alone. One of the most notable health shows for DWTC is Arab Health, the largest healthcare exhibition in the Middle East and the second largest in the world. For 2012, the huge exhibition welcomed a record 70,000 visitors, and over 2,600 exhibitors from 58 countries. It occupied the entire 85,000sqm exhibition space at the Dubai International Convention & Exhibition Centre. Gulfood 2011 once again re-affirmed its position as the foremost event for the food and hospitality sector. The event boasted a 12 per cent growth in exhibitor traffic in 2011, with 62,024 trade visitors from over 150 countries over the course of the four-day event. This year, the event attracted 3,800 exhibitors, including 1,080 new exhibitors. The 2012 edition is also the most ‘international’ in the show’s history, with a record 110 national pavillions hosting companies from their respective countries.
Dubai was nameD as the top mena meetings, incentives, conventions anD exhibitions (mice) Destination, accorDing to the 5th miDDle east meetings inDustry research report 2012 – 2013 | 39
DUBAI BUSINESS HANDBOOK
With more than 2,000 exhibitors from 65 countries covering more than 20,000sqm of floor space, the Arabian Travel Market, the Middle East’s premier travel and tourism event, has grown to become the largest showcase of its kind in the region and one of the biggest in the world. Last year 2,232 exhibitors, covering nearly 20,000sqm, attracted more than 22,000 attendees. Overall pre-event visitor registrations for the four-day Arabian Travel Market show, which opens on 30 April 2012, are already up 132 per cent from the same time last year. DWTC is witnessing continued growth every year. Backed by robust infrastructure with end-to-end logistics and over 31 years of operational expertise in delivering world-class experiences, DWTC hosts more than 100 mega events annually, such as GITEX, Big 5, the Dubai International Peace Convention, the Aerospace Defence and Training Show, Specialty Food Festival, Microsoft Tech-Ed and the Obstetrics and Gynaecology Exhibition and Conference.
AdditionAl cApAcity
In a committed effort to fuel the growing momentum of the MICE sector in Dubai and handle the increased demand for exhibition space, the Sheikh Saeed Halls and Trade Centre Arena were added to DWTC in 2009. Since then, DWTC has
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successfully hosted a full spectrum of entertainment events at both venues. The newly added venues include four inter-connected halls, including one multi-purpose hall boasting 14m-high ceilings and covering over 9,000sqm. The Trade Centre Arena, the region’s largest indoor auditorium, has played host to some of the region’s biggest concerts during the last two years, and broadcasted the FIFA World Cup on the largest HD screen in the UAE. Thanks to the infrastructure extension, DWTC now provides a total of one million square feet of covered exhibition space, cementing its position as the largest venue in the region. The outlook for the events industry in the Middle East, and Dubai in particular, looks very positive. “We are committed to attracting foreign investment into the region, enabling us to further grow the event sector’s contribution to Dubai’s GDP and remain a catalyst in driving visitor traffic to the UAE,” said Helal Saeed Almarri.
Airport Expo dubAi
Managed by the DWTC, the Airport Expo stands adjacent to the Dubai International Airport. Offering 33,000sqm of exhibition space, it has successfully hosted many high-profile
MICE
events, the most prolific of which was the Middle East’s biennial Air Show. Held in November, it is the foremost aerospace exhibition in the Middle East. The 2011 edition welcomed 960 exhibitors from 50 countries and 56,548 trade visitors. The event emphasises DWTC’s continued commitment to facilitate Dubai’s strategic investments in core sectors like aviation infrastructure by providing an ideal networking platform for the industry. The Boeing 787 Dreamliner and the Bell/Boeing V-22 Osprey and Bombardier C-Series cabin mock-up were showcased for the first time at this event. Xian Aircraft Industries’ Chinese MA-600 also made its international debut here.
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DUBAI BUSINESS HANDBOOK
EVENTS CALENDER 2012
Dubai International Exhibition and Convention Centre
MAy Arabian Travel Market Exhibition 2012 30th April – 3rd May 2012 Venue: DICC, Dubai Organisers: Reed Exhibitions FZ-LLC www.reedexpo.ae Annual Investment Meeting (AIM 2012) 1st – 3rd May 2012 Venue: Dubai World Trade Centre Organisers: Strategic Marketing Management www.aimcongress.com PALME Exhibitions 2012 1st – 3rd May 2012 Venue: Dubai World Trade Centre Organisers: IIR Holdings Ltd www.palme-middleeast.com African Tourism Conference 2012 3rd May 2012 Venue: Burj Al Arab Hotel
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Organisers: Titlas Inc, Dubai www.titlas.com Current Trends in Labour and Employment Law in the UAE 2012 6th – 7th May 2012 Venue: Dusit Thani Hotel, Dubai Organisers: IIR Middle East www.iirme.com 10th Arab Media Forum 2012 May 8th – 9th 2012 Venue: Atlantis, the Palm Organisers: Dubai Press Club www.arabmediaforum.ae Arabia Shop 2012 8th – 10th May 2012 Venue: Dubai World Trade Centre Organisers: Reed Exhibitions www.arabiashop.ae
EVENTS CALENDER 2012
Venue: Dubai International Convention & Exhibition Centre Organisers: Reed Exhibitions Middle East www.theairportshow.com
The Hotel Show 2012 15th – 17th May 2012 Venue: Dubai World Trade Centre Organisers: dmg world media www.thehotelshow.com
Automechanika ME 2012 22nd – 24th May 2012 Venue: Dubai World Trade Centre Organisers: Epoc Messe Frankfurt www.automechanikame.com
The office Exhibition 2012 15th – 17th May 2012 Venue: Dubai World Trade Centre Organisers: dmg world media www.theofficeexhibition.com
beauty World Middle East and Wellness & Spa 2012 29th-31st May 2012 Venue: Dubai World Trade Centre Organisers: Epoc Messe Frankfurt www.gulfbeautyexpo.com
Inspire 2012 15th – 17th May 2012 Venue: Dubai World Trade Centre Organisers: dmg world media www.inspireexhibition.com
China Sourcing Fair 2012 29th – 31st May 2012 Venue: Dubai World Centre Organisers: China Sourcing Fairs FZ LLC
18th GCC eGovernment and eServices Conference 2012 19th – 23rd May 2012 Venue: Al Bustan Rotana Hotel, Deira Organisers: Datamatix
India Sourcing Fair 2012 29th – 31st May 2012 Venue: Dubai World Centre Organisers: China Sourcing Fairs FZ LLC
Airport Show 2012 22nd – 24th May 2012
jUnE
Hospital build Exhibition & Congress – ME 2012 4th – 6th June 2012 Venue: Dubai International Convention & Exhibition Centre Organisers: Informa Exhibitions www.hospitalbuild-me.com
SEPTEMbEr Cityscape Global 2012 27th – 29th September 2012 Venue: Dubai International Convention & Exhibition Centre Organisers: IIR Middle East www.iirme.com
ME Pool and Spa Exhibition 2012 23rd to 25th September 2012 Venue: Dubai World Trade Centre Organisers: Reed Exhibitions FZ LLC www.mepool.com
oCTobEr Paper Arabia 2012 1st – 3rd October 2012 Venue: Dubai International Convention & Exhibition Centre Organisers: Al Fajer www.paperarabia.com
Carriers World Middle East 2012 2nd – 3rd October 2012 Venue: Atlantis, The Palm Organisers: Terrapin Middle East FZ LLC www.terrapinn.com
Private Label Middle East 2012 1st – 3rd October 2012 Venue: Dubai International Conference and Exhibition Centre Organisers: Channels Exhibitions LLC www.privatelabelmiddleeast.com
11th International equine trade fair 2012 3rd – 5th October 2012 Venue: Dubai International Conference and Exhibition Centre Organisers: Al Fares Dubai 2012 www.alfajer.net
Premium Exhibition 2012 1st – 3rd October 2012 Venue: Dubai International Conference and Exhibition Centre Organisers: Channels Exhibitions LLC www.giftsandpremium-dubai.com
GITEX Technology Week 2012 14th – 18th October 2012 Venue: Dubai World Trade Centre Organisers: Dubai World Trade Centre
Telecoms World Middle East 2012 1st October 2012 Venue: Atlantis, The Palm Organisers: Terrapin Middle East FZ LLC www.terrapinn.com
MEnA Mining Congress 2012 22nd – 24th October 2012 Venue: Dubai World Trade Centre Organisers: Terrapin Middle East FZ LLC www.terrapinn.com
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DUBAI BUSINESS HANDBOOK
novEMbEr The big Five Exhibition 2012 5th – 8th November 2012 Venue: Dubai International Exhibition and Convention Centre Organisers: dmg world media www.thebig5.ae
dubai International Character and Licensing Fair 2012 27th – 28th November 2012 Venue: Dubai International Exhibition and Convention Centre Organisers: INDEX Conferences and Exhibitions Organisation www.character.ae
dubai Helishow 2012 6th – 8th November 2012 Venue: Dubai Airport Expo Organisers: The Domus Group www.dubaihelishow.com
dubai World Game Expo 2012 27th – 28th November 2012 Venue: Dubai International Exhibition and Convention Centre Organisers: Index Conferences and Exhibitions www.gameexpo.ae
IndEX Exhibition 2012 19th – 22nd November 2012 Venue: Dubai World Trade Centre Organisers: dmg world media www.indexexhibition.com
Seatrade Middle East Maritme 2012 27th – 29th November 2012 Venue: Dubai International Exhibition and Convention Centre Organisers: Seatrade Middle East www.seatrade-middleeast.com
dECEMbEr Training and development Show 2012 3rd – 6th December 2012 Venue: Dubai World Trade Centre Organisers: Terrapin Middle East FZ LLC www.terrapinn.com
Middle East business Aviation MEbA 2012 11th – 13th December 2012 Venue: Al Maktoum International Airport Organisers: F&E Aerospace www.meba.aero
dubai drink Technology Expo – ddTE2012 4th - 6th December 2012 Venue: Dubai World Trade Centre Organisers: Index Conferences and Exhibitions www.drinkexpo.ae
International Autum Trade Fair (IATF) 2012 13th – 15th December 2012 Venue: Dubai World Trade Centre Organisers: Al Fajer Information and Services www.dubaiautumnfair.com
Chemical Process Plant And Machinery ME 2012 7th - 8th December 2012 Venue: Dubai International Exhibition and Convention Centre Organisers: International Expo Consults LLC
4th GCC Government organization Websites Global Competitiveness Strategy development Conference 2012 18th – 19th December 2012 Venue: Dubai Organisers: Datamatix www.datamatixgroup.com
Media and Marketing Show – MMS 2012 10th – 12th December 2012 Venue: Dubai World Trade Centre Organisers: The Domus Group www.dubaimediashow.com
noTE: The venues and dates of the events mentioned above are subject to change without prior notice
44 | 2012 – 2013
DUBAI BUSINESS HANDBOOK
More Worth For YoUr MoneY
46 | 2012 – 2013
In recent years, accommodation options in Dubai have surged from exclusive luxury hotels to mid-market and budget properties that meet the needs of cost-conscious business travelers and tourists.
Where To STay
T
• Rosewood Hotels and Resorts is developing a 250-room luxury property at Dubai International Finance Centre ( DIFC). • Mövenpick Hotels and Resorts opened a number of new properties in the emirate recently, including Ibn Battuta Gate, the Oceana Hotel and Spa, and the Mövenpick Hotel Deira in the heart of old Dubai. • Dubai Marriott Harbour Hotel & Suites, towering over Dubai Marina and Palm Jumeirah, contains 232 one-, two--and three-bedroom suites ranging from 120-400sqm as well as three restaurants, a spa and a fully equipped fitness centre. Each room contains a 42-inch LCD TV, DVD player and iPod docking station. • Expected to be completed this year, The Ritz-Carlton, Dubai is constructing an adjacent wing that will house an additional 163 guestrooms, 18 of which are designated as suites, including two Royal Suites. • A second Ritz-Carlton Hotel opened in DIFC in January 2011. The 341-room hotel, with 124 executive residences, also features a fully equipped health club and a 13-room spa. • Arabian Courtyard Hotel & Spa has invested Dhs4 million on upgrading facilities that include the installation of LCD TVs in all guest rooms, an IPTV system and an additional restaurant. • The Palazzo Versace resort, shortly nearing completion, will have 217 hotel suites and 169 private residences, all furnished with Versace furniture. • A number of hotels opened on Palm Jumeirah in 2010 and early 2011, including the One&Only The Palm and the Jumeirah Zabeel Saray. • The Kempinski Hotel and Residences Palm Jumeirah held its soft opening in July 2011. It offers a beachfront location and a selection of luxury suites, penthouses and villas. • Grosvenor House Dubai began the soft launch of The Residence in May 2011, which doubled the capacity of the original hotel and is aimed at longer-stay guests and business travellers. • The Ibis Al Rigga – a 10-minute drive from Dubai International Airport and close to Al Rigga metro station in the Deira district New Hotels aNd Upgrades – targets economy-minded travellers and features 280 rooms • Set to opens its doors in October 2012, the Marriott Marquis with Internet access. Hotel will be the world’s tallest hotel at 365m. Located at the • Premier Inn operates three properties in the city – a 281-room Business Bay, Sheikh Zayed Road, the hotel will spread across hotel next to Dubai International Airport, a 230-room hotel two soaring twin towers. It will offer 1614 regal suites, 13 at the Dubai Silicon Oasis and the 305-room hotel at Dubai distinctive bars, restaurants and lounges, the serene Saray Spa Investments Park. and 4,015sqm of avant garde conference and event space, which • The Rezidor Hotel Group plans to open a 312-room Park Inn will include two ballrooms and 22 breakout rooms. hotel at the Dubai Airport Free Zone in 2012.
he global downturn precipitated a range of novel commercial dynamics in the Middle East’s hospitality market. While some developments were stalled or delayed, a number of new luxury properties and apartments did open their doors, and some big names still remain committed to expansion plans. In this scenario, corporate travellers have emerged as the biggest winners. They can now choose from a wider range of properties, and at more competitive prices, than was previously possible. While operators hiked rates without a second thought during the boom, in the aftermath business travellers can now enjoy five-star hospitality at four-and sometimes even three-star prices. The decision to broaden Dubai’s hotel market, coupled with tempting rate-cutting promotions, has attracted more people to the city at a time when many destinations are still suffering. The growth in hotel-serviced apartments, providing more modern conveniences than standard hotel rooms, has also helped grow the overall market, appealing to executives looking for a ‘home away from home’. A Business Monitor International (BMI) report forecasts that overseas arrivals in the UAE during 2012 will climb to 9 million, a healthy 9 per cent increase from the 8.2 million tourists that arrived in the UAE last year. “With the unrest particularly in Egypt and North Africa last year, the UAE experienced an influx of tourism, boosting its status as a regional safe haven,” said Mark Walsh, portfolio director, Reed Travel Exhibitions, the organiser of Arabian Travel Market. Guest numbers at Dubai hotels rose 10 per cent year on year to nearly 4.6 million for the first half of 2011, BMI said, as more visitors from the Middle East travelled to the UAE. Despite a large increase in the number of available rooms, Dubai was the sole tourist destination in the region that has shown a rise in both occupancy and revenue per available room in 2011, with increases of 4 per cent and 4.5 per cent, respectively, according to a recent report by Ernst & Young.
In thIs scenarIo, corporate travellers have emerged as the bIggest wInners. they can now choose from a wIder range of propertIes, and at more competItIve prIces, than was prevIously possIble. 2012 – 2013 | 47
DUBAI BUSINESS HANDBOOK
Worked Hard? Play Harder… Football Fun
Enjoy a jumbo screening of Premier League football at the Grand Hyatt. Head to the gargantuan hotel every Saturday at 7pm for an open-air screening of English football. Seating is on copious bean bags. Tel: (04) 3171234. www.dubai.grand.hyatt.com
A comprehensive guide to all your leisure needs.
have your cake and eat it too
Dig into the best cheesecake in the city at the Raffles Hotel. The sublime dessert will calm any sweet-tooth cravings beyond belief. Tel: (04) 3248888. www.raffles.com
art attack
Open to artists of different ages and varied experience – from university students to photographers and designers - Tashkeel, a multi-equipped art studio, allows members to use its premises: studios, including a Mac computer studio equipped with the latest creative software, large format digital printing, jewellery workstations, painting studio, photographic darkroom, printmaking and silk screen studio. Tel: (04) 3363313. www.tashkeel.org
Starred bagelS
For celebrity bagels, make your way to Circle Café. These crispy-on-the-outside, flavourful-on-the-inside bites have been featured in Sex and City, not to mention several Woody Allen movies. Tel: (04) 3428177
chic and cheap
A brilliant alternative to the big brand hotel chains, XVA Art Hotel is an elegant boutique guesthouse nestled in the heart of Bastakiya, Dubai’s oldest settlement. Featuring eight designer rooms and personalised service that’s on par with the emirate’s five-star contemporaries, XVA Art Hotel is the perfect place for visiting friends and relatives to stay without breaking the bank. Tel: (04) 3535383. www.xvagallery.com
Make a SplaSh
This secluded marine reserve nestled between the Hajar Mountains on the west coast near Dibba guarantees a cornucopia of sea life, from reef sharks to rays and turtles. The Maku Diving Centre is a haven for diving devotees and snorkeling enthusiasts. Tel: (09) 2445540. www.makudive.com
coFFee couture
Voted the best coffee purveyor in town, the French-based Le Pain Quotidian offers a refreshing latte with a double shot of organic coffee. Their Greek salad is stellar too. Tel: (04) 3410041
48 | 2012 – 2013
Sandy purSuitS
Looking for the perfect dunes to test your desert driving skills on? Head to the new camel market at exit 37 of the Dubai-Al Ain Road. A great spot by the market awaits desert adventurers. Follow the exit round to the car park and you’ll find all manner of quads, dirt bikes and dune bashers on display. Ride safe.
organic biteS
As the organic revolution sweeps across the UAE’s dining tables, Organic Foods and Café leads the charge. Tel: (04) 4340577 / (04) 3617974. www.organicfoodsandcafe.com
Quality of life
check Mate
Grab a chess set and join the locals for a game at Satwa Park. It’s free, stimulates the mind and guarantees a tan. Next to Satwa Bus Station
blessing for every cosmopolitan food connoisseur. Tel: (04) 3372055
kabayan treatS
Satwa’s Philippine Supermarket stocks all the essentials, and even the exotics, of Filipino cooking. From sautéed shrimp paste and garlic margarine to balut eggs (whole duck embryos – beak, feathers, claws and all), they have everything covered. Tel: (04) 3450178
neat nailS
One of the ladies’ best-kept secrets, but that won’t be the case for too long. The modest Sasha’s salon offers the cheapest quality manicure in the UAE. Expert staff, no need to book and manicures start at around Dhs50. Tel: (04) 3326760
cuStoM creationS
For bespoke suits and some nimble needlework, try Parmar in Bur Dubai. Tel: (04) 3535648. www.parmartailors.com
top thai
Known for its classic green chicken curry, vegetable red curry and jasmine tea, Top Thai is easily the most affordable authentic Thai eatery in Dubai. The giant fish tank and a range of tasty mains served with pots of steaming rice starting from just Dhs25 further notch up the dining quotient. Tel: (04) 3969356
in the lap oF luxury Spa SenSation
The sensual One&Only Royal Mirage Spa offers some of the most exceptional and opulent rejuvenating and relaxing treatments in town. The Hammam treatment is highly recommended. On Saturdays, couples can enjoy the sauna and Jacuzzi facilities together. Tel: (04) 3999999. www.oneandonlyroyalmirage.com
bread Winner
For Dhs1, get a piece of piping hot Iranian bread – straight from the oven. Delicious Loaf Bakery, Al Satwa Road, opposite Satwa Park and Bus Station
abraS ahoy!
At the Desert Palm polo estate, luxury and individuality take on a new meaning. Each of its 24 guest suites and pool villas are the ultimate in luxurious accommodation while featuring their own distinctive designs. A bedside espresso maker, remote - controlled blackout blinds and bedroom views of live polo matches spell pure bliss. Tel: (04) 3238888. www.desertpalm.ae
receSSioniSta
If you thought it was hard to be fashionable during the recession, just step into Reem’s Closet in the Mazaya Centre. This little boutique stocks everything from Vera Wang dresses to Hermès Birkin bags. We spotted a 1960s Chanel handbag for just Dhs1,000. Tel: (04) 3439553
The Madinat abras are sure to enhance your dining experience. Have cocktails at one end of the complex and then take a boat ride to the other end for dinner. The service is available even if you are not staying at the hotel. A cruise around the resort will cost you Dhs50.
ruSSian agenda
Cook up a delectable Russian storm with cured meats, dried fish, tinned kilka and pickled cabbage – procured straight from the heart of Russia. This small, little-known Russian Deli is a
2012 – 2013 | 49
DUBAI BUSINESS HANDBOOK
respecting UAe’s
cUltUre
I
slam is the official religion of the United Arab Emirates (UAE). Etymologically, Islam is derived from the Arabic word ‘salam,’ meaning peace, purity, submission and obedience. In the religious sense, Islam means submission to the will of God and obedience to His law. However, Islam is more than a religion; it is a way of life. The Holy Quran, the Noble Words of Almighty Allah (God), edifies a complete set of rules covering every aspect of human behaviour – spiritual, personal, family, social, political and economic. The Islamic faith rests on the following five principles, known as the Pillars of Islam: Shahadah (testimonial of faith), Salah (ritual prayer), Zakah (alms giving), Sawm (fasting during the holy month of Ramadan) and Hajj (pilgrimage to Mecca). Ramadan is the ninth month of the Islamic calendar, which is based on the lunar cycle. It is the holiest month of the Islamic year, when Muslims commemorate the revelation of the Holy Quran to the noble Prophet Muhammad (peace be upon him). Known as the month of ‘Rahma’ or mercy, Muslims believe that Ramadan is the month when Almighty Allah bestows his blessings, mercy and forgiveness on the faithful. The holy month is a time for spiritual reflection, and Muslims fast from dawn to dusk. Eating, drinking and smoking in public during the fasting hours are prohibited. In accordance with UAE law, and as a mark of respect to those fasting, visitors and residents not observing the fast should refrain from eating, smoking and drinking in public during the daylight hours. While any kind of ill behaviour is frowned upon in Islam, Muslims are commanded to be more vigilant during Ramadan. In addition to physical abstention, no fighting, swearing, arguing, lying or other sins are permitted. By observing the Ramadan fast, a Muslim learns self control and discipline. Ramadan is also a time of remembering the blessings and bounties given by Almighty Allah and helping the less fortunate.
50 | 2012 – 2013
While Dubai has evolved into a symbol of dynamism and progressiveness, its heart remains firmly rooted in Islamic cultural values. Those who respect Dubai’s local traditions are welcomed with open arms
Zakah (alms giving) is a common practice during Ramadan with large amounts of money and food being donated to the poor and needy. Many families and individuals engage in community services and volunteer work as well. The end of Ramadan is marked by Eid al Fitr, which is celebrated for three days. After a special morning prayer, people visit each other’s houses and children are given monetary gifts called ‘eidiya’.
Cultural sensitivity
Dubai is a progressive, forward-thinking city and extends a warm welcome to all nationalities – and in return, asks all residents and visitors alike to adhere to some basic courtesies and etiquettes. As is the norm across the world, rude and arrogant behaviour is unacceptable in Dubai. Occasional high-profile cases involving tourists disrespecting Dubai’s Islamic codes and customs illustrate the importance of respecting the local culture. Amid the sensational headlines, it’s worth remembering that many of the incidents that have been widely reported would be considered inappropriate behaviour, if not illegal, in many of the subjects’ host countries, too. Clashes occur when people confuse the city’s liberal, rapidly changing outlook with matters of regulation, cultural identity and etiquette – reflected in its ‘zero tolerance’ to drink driving, for example. To most people, the ‘restrictions’ aren’t oppressive but common sense. Beachwear is acceptable on the beach, but people are advised to dress more modestly in the malls; drinking alcohol in designated bars and hotels is acceptable, but it’s unacceptable outside of these areas in public. There is zero tolerance for drunken driving and inappropriate behaviour while under the influence of alcohol; both can be subject to arrest. Public displays of affection between a man and woman are considered disrespectful and can be subject to arrest too. Swearing is considered very offensive and is frowned upon. During the holy month of Ramadan, eating, drinking and smoking in public are strictly prohibited.
key business contacts
key business
contacts (+971 4)
Department of tourism anD CommerCe marketing (DtCm) PO Box 594 Tel: 282 1111; Fax: 282 1131 E-mail: info@dubaitourism.ae Website: www.dubaitourism.ae Note: Overseas offices are listed on the inside front cover Department of eConomiC Development (DeD) PO Box 13223 Tel: 445 5555; Fax: 445 5554 E-mail: info@dubaided.gov.ae Website: www.dubaided.gov.ae Dp WorlD HeaD offiCe PO Box 17000 Tel: 881 5555 E-mail: info@dpworld.com Website: www.dpworld.ae Dubai airport free Zone autHority (DafZa) PO Box 491 Tel: 299 5555; Fax: 299 5500 E-mail: invest@dafza.gov.ae Website: www.dafza.gov.ae Dubai bioteCHnology & researCH park PO Box 73000 Tel: 390 2222; Fax: 390 8444 E-mail: info@DuBiotech.com Website: www.dubiotech.ae Dubai Cars & automotive Zone (DuCamZ) PO Box 63336 Tel: 333 5000; Fax: 333 7871 E-mail: ducamz.freezone@ dxbcustoms.gov.ae Website: www.ducamz.ae Dubai CHamber of CommerCe & inDustry (DCCi) PO Box 1457 Tel: 228 0000; Fax: 202 8888 E-mail: customercare@dubaichamber.ae Website: www.dubaichamber.ae
Dubai Customs PO Box 63 Tel: 417 7777; Fax: 345 3458 E-mail: client.relations@dubai customs.ae Website: www.dxbcustoms.gov.ae Dubai finanCial market (Dfm) PO Box 9700 Tel: 305 5555; Fax: 305 5566 E-mail: helpdesk@dfm.ae Website: www.dfm.ae Dubai floWer Centre PO Box 119900 Tel: 216 3434; Fax: 224 4995 E-mail: info@dubaiflowercentre.com Dubai HealtHCare City (DHCC) PO Box 66566 Tel: 324 5555; Fax: 324 9000 E-mail: info@dhcc.ae Website: www.dhcc.ae Dubai inDustrial City PO Box 66066 Tel: 364 3400; Fax: 429 0200 E-mail: info@dubaiindustrialcity.ae Website: www.dubaiindustrialcity.ae Dubai international finanCial Centre (DifC) PO Box 74777 Tel: 362 2222; Fax: 362 2333 E-mail: info@difc.ae Website: www.difc.ae Dubai internet City teCom (DiC) PO Box 73000 Tel: 391 1111; Fax: 391 9000 E-mail: opportunities@ dubaiinternetcity.ae Website: www.dubaiinternetcity.com Dubai investments park (Dip) PO Box 111485 Tel: 812 2100; Fax: 885 1007
E-mail: infodip@dipark.com Website: www.dipark.com Dubai knoWleDge village PO Box 73000 Tel: 390 1111; Fax: 390 1110 E-mail: info@kv.ae Website: www.kv.ae Dubai meDia City (DmC) PO Box 53777 Tel: 391 4555; Fax: 391 4616 E-mail: info@dubaimediacity.ae Website: www.dubaimediacity.com Dubai multi CommoDities Centre (DmCC) PO Box 48800 Tel: 424 9600; Fax: 390 3897 E-mail: customercare@dmcc.ae Website: www.dmcc.ae Dubai muniCipality PO Box 67 Tel: 221 5555; Fax: 224 6666 E-mail: info@dm.gov.ae Website: www.dm.gov.ae Dubai outsourCe Zone PO Box 500500 Tel: 367 6666; Fax: 367 0400 E-mail: ask@doz.ae Website: www.doz.ae Dubai siliCon oasis (Dsoa) PO Box 6009 Tel: 501 5000; Fax: 501 5030 E-mail: inquiries@dso.ae Website: www.dso.ae Dubai stuDio City PO Box 5377 Tel: 391 4664; Fax: 390 9905 E-mail: info@dubaistudiocity.ae Website: www.dubaistudiocity.ae Dubai WorlD traDe Centre PO Box 9292 Tel: 332 1000; Fax: 331 2173 E-mail: info@dwtc.com Website: www.dwtc.com
empoWer energy solutions PO Box 8081 Tel: 375 5555; Fax: 375 5500 E-mail: info@empower.ae Website: www.empower.ae golD & DiamonD park PO Box 37370 Tel: 362 7777; Fax: 347 3206 E-mail: GDP@emaar.ae Website: www.goldanddiamond park.com international meDia proDuCtion Zone PO Box 53777 Tel: 391 1122; Fax: 391 8067 E-mail: info@impz.ae Website: www.impz.ae Jebel ali Customs PO Box 17017, Jebel Ali Tel: 881 2226; Fax: 881 6903 Jebel ali free Zone Corporation PO Box 17000 Tel: 881 3000; Fax: 881 1313 E-mail: customercaredubaitrade.ae Website: www.dubaitrade.ae Jebel ali free Zone – Dubai PO Box 17000 Tel: 881 2222; Fax: 881 0128 Website: www.jafza.ae samaCom satellite & broaDCasting solutions (Du) PO Box 502666 Tel: 360 0000 teCHno park PO Box 16777 Tel: 881 4888; Fax: 881 1444 E-mail: info@tp.ae Website: www.tp.ae
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DUBAI BUSINESS HANDBOOK
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i-S i-S Dubai Industrial Industrial Al Dubai Production Zone Hor East Al Anz East d KhaCity har har City Port16 Port bAisl Khabis Hor Al Anz oad (IMPZ) jah HigJumeirah Roa 16 hwjaahy Highway Jumeirah d R Dubai Investment Al Ittiihad Ro i Dubai Saeed SaeedAl Ittihad Ro had haInvestment ad ad Golf Golf Park (1) Itti Itti Park (1)
O uter By-P
C7
Abu Hail Road
ma e ma e HaCentr HaCentr
t Road Al Muraqqaba
Al Rigga t Roado a d AlAMul Mraqaqa k tba oum R Rigga Road AlBaniyas
Muraq
Bin Rashid
Sheikh Zay
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20
Jebel Ali Village Jebel Ali VillageThe
Abu Hail Road A l Si ddi qu e Ro ad
d Roa hal
d Roa hal
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o ad Al M ak toum R
Muraq
Bin Rashid
A l Si ddi qu e Ro ad
Zay ed
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36 37
Jumeirah Jumeirah Road Lake Towers Lake Towers
Jumeirah Islands
10
37
Jumeirah Village
25
Garhoud Bridge Al Garhoud Al Bridge Al Jaddaf Al Jaddaf
2012
C12 F10 C11 B7 C11 B12 A7 F7 B6 D12 B12 B11 B7 B10 C11 B11 C12 C7 B6 B6 B12 B6 B12 B4 D12 A3 B8 C11 B6 C13 C7 C13 B7 B6
20
The Walk
Dubai Marina Dubai Marina
38
Jumeirah Village
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18 18 b b Za’a Za’a ad Sala h oad Sala h 17 Park r17 Hurair Road Umm Hurair Umm Road Ro Technology Park Technology r uRdd 17 udd 17 e e k k a a i i n R Dubai Aid City B Aviation n RArea Dubai Aid City u B Aviation Abge Abu Area 27 Al M2aktoum 7 Al M oad oad ge Brid Brid aktoum
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The Walk Interchange Interchange Interchange Interchange No. 5 39 38 No. 5 6 d Road 39No. 6 Road heiNo. 40 Sheikh Zayed40 S kh Zaye Interchange IBN Battuta Mall IBN Battuta Mall No. 7
Jumeirah Islands
A B Al RaffaAl Raffa2
Al Ras Al7 Ras
Jebel Ali Free Jebel Ali Free Zone Authority Zone Authority (JAFZA) (JAFZA)
22
5
15
R oa d
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15
Al Sa bkh a
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11
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41 41 ad l Kh l Kh N21 aif RDeiraNaif R aleej Road aleej Road 21 Deira Sh e Interchange Interchange oad Al ikh Zayed oAlaNd No. 8 A No. 8 A l l Roa Nak Roa ak K K h h alee aleej R Umm Umm Al Ald Interchange Ald Interchange Al Al Al o 42 42 j Road R Ra Jebel Aliad Jebel Ali The Lost City Rigga No. 10 Rigga No. 10 as sh Sh MRTP MRTP Hurair Hurair HamriyaHamriya he Sh Industrial Industrial Jebel Ali Portee Jebel Ali Port ed Interchange d Al Al No. 9 MankhoolMankhool 19 26 19 26 18 20 18 n A 20 Al n A RoaAl No. 9 RInterchange oa Al Al d d r Bi Muteena r Bi Muteena MamzarMamzar Burjuman Burjuman OmaMohammed Oma Sheikh Mohammed Sheikh WuheidaWuheida 20 20 Doha Ro Doha Ro 19 l Al bat A19 in i ad ad 11 i rain qa qabat ra 8 8
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Za’abeel Park
3
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in lid B K ha
B Road
Sheikh Rashid Road
Sheikh Rashid Road
Al
D oha
13
Heritage & Heritage & Diving Village Diving Village
B
17
Emirates Kart ClubJebel Ali GolfJebel Ali Golf Resort & SpaResort & Spa
12
oa
B
D
Atlantis
O uter By-P
Avenue Hotel Boutique7 Hotel & Suites Byblos Dubai Hotel Capitol Hotel Carlton Tower Hotel Cassells Al Barsha Hotel City Centre Hotel & Residence City Seasons Hotel Copthorne Hotel Dubai Coral Deira Hotel Coral Oriental Hotel Courtyard by Marriott Green Community Dubai Dhow Palace Hotel Dubai Marriott Harbour Hotel & Suites Emirates Concorde Hotel Emirates Grand Hotel Flora Grand Hotel Fortune Grand Hotel Four Points by Sheraton Bur Dubai Four Points by Sheraton Downtown Four Points By Sheraton Shk. Zd Rd Gloria Hotel Golden Tulip Hotel - Al Barsha Grand Central Hotel Grand Excelsior Hotel - Al Barsha Hall Mark Hotel Hatta Fort Hotel Holiday Inn Al Barsha Hotel Holiday Inn Bur Dubai Hotel Holiday Inn Downtown Jumeira Rotana Hotel Landmark Grand Hotel Landmark Hotel - Riqqa Layia Plaza Hotel Le Meridien Fairway Lotus Boutique Hotel Lotus Hotel
B12 B13 B6 B7 B11 C12 C10 C13 C12 C12 D11 C8 C10 B12 B7 C10 C7 C13 B12 B11 C12 B12 B12 B11 B12 C12 B12 B13 C12 B12 B11 C13
Majestic Hotel Tower Dubai Marco Polo Hotel Marina Byblos Hotel Media One Hotel Mercure Gold Hotel Metropolitan Deira Hotel Metropolitan Hotel Dubai Millennium Airport Hotel Dubai Moscow Hotel Novotel Deira City Centre Novotel World Trade Centre Pullman Hotel - MOE Qamardeen Hotel Radisson Blu Hotel - Deira Creek Radisson Blu Hotel - DMC Radisson Blu Hotel,Downtown Ramada Chelsea Hotel Al Barsha Ramada Continental Hotel Ramada Dubai Hotel Ramada Jumeirah Hotel Ramee Royal Hotel Regent Palace Hotel Riviera Hotel Rose Rayhaan by Rotana Hotels Royal Ascot Hotel Sadaf Delmon Hotel Al Rigga Sea View Hotel Sheraton Deira Hotel & Towers Suha City Hotel The Country Club Hotel Towers Rotana Hotel Traders Hotel
THREE STAR HOTELS B12 Al Khaleej Holiday B12 Al Khaleej Hotel B12 Ambassador Hotel
C12 B12 C8 B13 B12 B12 C7 B12 B12 C13 B12 B12 F12 B13 D14 B13 B13 B12 B13 C13 C7 B12 C7 B12 B12 B12 C13 B12 B12 C7 B12 B12 B12 B12 B12 C13 B12 B12
Arabian Park Hotel Astoria Hotel Auris Lodge Al Barsha Benta Grand Hotel City Star Hotel Citymax Bur Dubai Citymax Hotel Al Barsha Claridge Hotel Comfort Inn Hotel Copthorne Airport Hotel Dubai Coral Admiral Hotel Deira Town Hotel Desert Palm Hotel & Resort Dream Palace Hotel Dubai Grand Hotel Dubai Palm Hotel Dulf Hotel Fortune Hotel Fortune Pearl Hotel Fortune Plaza Hotel Grandeur Hotel Howard Johnson Hotel Ibis Hotel Al Barsha Imperial Suites Hotel Jonrad Hotel Karama Hotel Kings Park Hotel Landmark Hotel Landmark Plaza Hotel Layia Oak Hotel and Suites London Crown Hotel London Suites Hotel Lords Hotel Mayfair Hotel Montreal Hotel Nihal Hotel Orchid Hotel Palm Beach Hotel
MAP OF DUBAI
9
9
10
Atlantis
10
11
11
12
12
li d Kha
Ba
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a lW BinR o
niya
A
B
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22
Als Murar a Ro
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ab Ro ad
ha tt
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Al Muraqqabat
Al Rigga
Al Muraqqabat
Al Rigga
rain ma e HaCentr
Al Khale ej Road
Al Mamzar Beach Park
Cairo Street
19
12
Al Mamzar Beach Park
Al Abu Hail Al Al Mamzar Wuheida Wuheida
Al Mamzar
Al Wuheida Road
3
Al rainabat Mur e maaqq HaCentr
Al Wuheida Road
19
AlH6 Khaleej Road
A l Si ddiqu e Ro ad Abu Hail Road
A l Si ddiqu e Ro ad d Roa hal
oad
3 Al aba t
12
Co
rniche De Al Murar Al Khale Al Khale rniche Deira 21 ejN aRo H3 H3 ira ej Road i ad
Cairo Street Abu Hail Road
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R oa d
Al N a Al k
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Al Khawaneej Al Khawaneej (Residential)
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Academ ic City Road Road
C13 Premier Inn Dubai Int. Airport.C13 Premier Inn Dubai C12 Clover Creek Hotel Apts. Int. Airport. C12 Clover CreekB12 Hotel Apts. Hotel Apt. Park Hotel Xclusive B7 Comfort Inn Hotel Apts. Silicon Oasis B7 Comfort Inn Hotel Apts. Hotel F11 Premier Inn Dubai Silicon OasisF11 Premier Inn Dubai Premier Inn Hotel Investment Park C8 Investment Coral Boutique D5 Premier Inn Hotel ParkHotel Apts. C8 Coral Boutique Hotel Apts. dge AlD5 Barsha SHOPPING CENTRE/MALL B12 Rainbow Hotel L.L.C Coral Boutique Villas B12 Rainbow HotelC7L.L.C C7 Coral Boutique Villas rand Hotel C7 Corp Executive Hotel Apts. C7 Ramee Rose Hotel C7 Corp Executive Hotel Apts. r HotelC7 Ramee Rose Hotel Bustan Centre 1 Al C12 Regal Plaza Hotel B12 Deira Suites Hotel Apt. C12 Regal Plaza Hotel B12 Deira Suites 2Hotel Apt. Shopping Centre Bur Dubai Al Dhiyafa Regent Beach Resort Dusit Residence Dubai Marina B6 Dusit Residence B10 Regent Beach B6 Resort Marina HotelB10 Al Barsha Ghurair City 3 AlDubai B12 Emirates Concorde Hotel & Residence B12 Rio Hotel Dubai B12 Emirates Concorde Hotel Centre & Residence HotelB12 Rio Hotel Dubai 4 Al Khaleej B11 Rydges Plaza Dubai C14 Emirates Stars Hotel Apts. B11 Rydges Plaza Dubai C14 Emirates Stars Hotel Apts.Centre Inn Hotel Mazaya 5 Al B12 Sadaf Flora Hotel Apt. B12 Sadaf DelmonC12 Hotel - ALCreek Bateen C12 Flora Creek 6Hotel Apt. Plaza ne Airport Hotel Delmon Dubai Hotel - AL Bateen Al Mulla Sandras Inn Hotel C12 Flora Park Hotel Apt. B12 Sandras Inn Hotel C12 Flora Park Hotel miral B12 Hotel Rais Shopping Centre 7 AlApt. B12 Seashell Inn Hotel B7 Fraser Suites Dubai B12 Seashell Inn Hotel B7 Fraser Suites8 Dubai wn Hotel Arabian Centre B12 St. George Hotel B7 Gloria Hotel B12 St. George Hotel B7 Gloria Hotel9 Beach Centre alm Hotel & Resort Suite Novotel - MOE Grand Bellevue Hotel C8 Suite Novotel C7 - MOE C7 Grand Bellevue Hotel alace C8 Hotel Sougat Shopping Centre 10 Bin B12 Sun & Sands Hotel C12 Grand Hyatt Residence B12 Sun & Sands Hotel C12 Grand Hyatt11Residence rand Hotel BurJuman Centre B12 Sun and Sand Downtown Grand MidWest Express Hotel Apt. B12 Sun and Sand B12 Downtown B12 Grand MidWest ExpressMall Hotel Apt. alm Hotel 12 Century B7 Tulip Inn Hotel FZ B7 Tulip Inn HotelB7FZ Grand MidWest Tower Hotel Apts. B7 Grand MidWest Tower Hotel Apts. el Centre 13 Dana C11 Inter Continental Residence Suite - DFC B12 Versailles Hotel C11 Inter Continental Residence Suite - DFC HotelB12 Versailles Hotel City Centre 14 Deira York International Hotel B12 Lotus B12 York International Hotel DownTown Metro Hotel Apt. B12 Lotus DownTown MetroMart Hotel Apt. Pearl B12 Hotel 15 Dragon Zain International Hotel C13 Lotus B12 Zain International Hotel Grand Hotel Apt. C13 Lotus Grand16Hotel Apt. PlazaB12 Hotel Dubai Mall B6 Lotus Hotel Apt & Spa, Dubai Marina B6 Lotus Hotel 17 AptEmirates & Spa, Dubai Marina r Hotel Boulevard DELUXE Marina Hotel Apt. DELUXE HOTELSB6& APARTMENTS B6 Marina Hotel Johnson Hotel HOTELS & APARTMENTS Festival Centre 18 Apt. B6 Marina View Hotel Apt. B6 Marina View19Hotel Apt. Centre el Al Barsha Hamarain C12 Al Faris 3 Hotel Apts. C12 Al Faris 3 Hotel Apts. C13 Marriott Exec. Apt. Dubai CreekC13 (A) Marriott Exec. Dubai Creek Suites Hotel Ibn Battuta Mall (A) C13 Al Jawhara Hotel Apt. 20 Apt. C13 Al Jawhara Hotel Apt. C12 Marriott Exec. Apt. Dubai CreekC12 (B) Marriott Exec. Dubai Creek Plaza (B) Hotel B13 Al Manar Hotel Apt. Inter-Continental 21 Apt. B13 Al Manar Hotel Apt. D5 Marriott Exec. Apts. Green Community D5 Marriott Exec. Apts. Green Community Hotel C11 Al Murooj Rotana Suites 22 Jumeirah Centre C11 Al Murooj Rotana Suites B6 Oasis Beach Tower, Luxury HotelB6 Apt.Oasis Beach23Tower, Luxury Hotel Apt. rk Hotel Jumeirah Plaza C14 Al Nawras Hotel Apts. C14 Al Nawras Hotel Apts. C12 Park Hotel Apts. C12 Park Hotel Apts. rk Hotel C13 Al Sondos Suites by Le Meridien 24 Lamcy Plaza C13 Al Sondos Suites by Le Meridien C7 Pearl Coast Premier Hotel Apt. C7 Pearl Coast 25 Premier HotelCentre Apt. Magrudy’s rk Plaza B12Hotel Arabian Dreams Hotel Apts. B12 Arabian Dreams Hotel Apts. C10 Ramada Hotel Apt. DownTown C10 Ramada Hotel DownTown Mall of the Emirates k Hotel Suites 26 Apt. B7 and Arjaan Hotel Apt - DMC B7 Arjaan Hotel Apt - DMC C12 Rihab Rotana C12 Rihab Rotana CrownC7 Hotel 27 Mercato Auris First Central Hotel SuitesC7 Auris First Central Hotel Suites B12 Royal Ascot Hotel Apts. B12 Royal Ascot 28 Hotel Apts. Mirdif City Centre SuitesB12 Hotel Belvedere Court Hotel Apt. B12 Belvedere Court Hotel Apt. B12 Savoy Crest Hotel Apt. B12 Savoy Crest 29Hotel Apt. Oasis Centre otel B12 Burjuman Arjaan Hotel Apts. B12 Burjuman Arjaan Hotel Apts. B12 Savoy Suites Hotel Apt. B12 Savoy Suites Hotel Apt. Palm Strip Shopping Mall Hotel B12 Capitol Residence Hotel Apts. B12 Capitol Residence 30 Hotel Apts. B12 Star Metro Deira Hotel Apts. B12 Star Metro Deira Hotel MallApts. l Hotel B4 Chelsea Garden Hotel Apt.(1) B4 Chelsea Garden 31 Reef Hotel Apt.(1) B6 Tamani Hotel Marina B6 Tamani Hotel 32 Marina Souk Al Bahar tel B11 Chelsea Tower Hotel Apt. B11 Chelsea Tower Hotel Apt. C12 Wafi Residence C12 Wafi Residence 33 Souk Madinat Jumeirah Hotel C12 City Centre Residence C12 City Centre Residence C12 Waterview Executive Hotel Apt.C12 Waterview Executive Hotel Apt. 34 Wafi City C13 City Season Suites Dubai ach Hotel C13 City Season Suites Dubai
13
Mushrif
Dr
ag
ic City
13
to Hatta 84 km
Oud Al Muteena
E Al Mizhar
Mushrif Park
Muhaisnah
Al K
Desert Safari Desert Safari
o ad
o ad
Academ
Emirates Road
Oud Al Muteena
Mirdif
Al Warqaa
to Hatta 84 km
t Stree
Muhaisnah
Muhaisnah
o ad
Dr
em i c R
em i c R
Roa d
Roa d
International City Heavy Heavy International City Equipment Equipment and and Trucks Zone Trucks Zone e Futur
e Futur
The Villa
A c ad
A c ad
Dubai Silicon Oasis Dubai Silicon Oasis
ut Beir
Madina Badr Madina Badr
ane
R wir Al A
Al Warqaa
o ad
Emirates Road
t Stree
11
Interchange HC50
R wir Al A
Interchange HC51
Muhaisnah
Al Twar
haw
Road Interchange EmirNo. ates2 Road
ut Beir
Al Twar 11 (2)
Muhaisnah
l Ain
Interchange HC50
D
Damascus
Baghdad Street
d Roa
D
Al Qusais
Muhaisnah Al Qusais
Al K
tes ira Em
Road Baghdad Al NahdaStreet
Al Nahda Road
d Roa
Al Qusais
Damascus
Emirates Road
ee t St r
i-A
tes ira Em
Road
o li Tr ip
Mirdif
Al Qusais
el
Al Rashidiya Al Rashidiya
Nadd Al HamarNadd Al Hamar
C
Industrial Area 12 Industrial Area Street Street
t Tunn
Airpor
Airport
13
Al Rashidiya Park
C
13
Street ouds
Road
13
Al Rashidiya Park
Al Nahda
Al Bustan Centre
Al Q
Airport
Road
d Roa
ee t St r
mar
Nad Al ShebaNad Al Sheba
Street ouds
ar R am 10 d Al H 10 d Al Twar Na Airport
Al Badia dd Na Club Golf
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Ras Al Khor Ras Al Khor Industrial AreaIndustrial Area
Al Q
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Nadd ShammaNadd Shamma 11
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12
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Umm ort Tunnel Airp Rammool
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Road
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Falcon City
18
Al Badia Golf Club
dA Nad
Interchange HC51
Interchange No. 2
13
Al Nahda
(1)
Al Bustan Centre
13
Al Garhoud Al Garhoud
Ra
lK
a Ro
Duba
Majan
13
Dubai DubaiUmm Rammool Festival City Festival City
Area
(1)
14
Busin Cross ess Bay 12 12 ing B ridg Al Khaw e Al Khaw aneej Ro aneej Ro ad ad
18
Wildlife
Road
Busin 30 s Bay Cross es ing B ridg e
DTCM
14 H8
Brid geAl Garh ou d Brid ge
The LagoonsThe Lagoons
Interchange No. 1
Baniyas Road Road
And
o ad Al M ak toum R
Waterbird
And
heb
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a Ro
Al Barari
Worl
Baniyas Road
Waterbird
sA
Al S
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Al S
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DTCM
13 H8
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30
Ra
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D estr ubai ain Cen
Equ
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H5
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The Villa
d
Sheikh Ras
hid Road
Bukadra Interchange
City Of Arabia City Of Arabia
Teen
indag
Al Ras
i
Life World
Emirates Road
d
s A ad
Za’abeel Park
Area
Interchange No. 1
Worl
Al Sh
22 23
l Garh ou d Al Jaddaf 29 Al Jaddaf 29
ad Ro
Wildlife
Balloon Ride Balloon Ride
Teen
2
21
i
Za’abeel Park
Sheikh Ras
ad Ro
11
Nad Al Sheba Nad Al Sheba
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11
Meydan Meydan
tre
Outer B y-Pa
21 22
23
Al Marqadh
Nad
Dubiotech Park
ss R oad
Al Raffa
d
2nd Za` abe el R o ad
Dubai Camel Dubai Race Camel Race Course Course
D estr ubai ain Cen
Falcon City
niya
Man5khool Roa
Mankhool Roa
A
Heritage & Diving Village
24
nnel
13
Equ
Majan
A
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Al Ras
d Al M ina Roa Ba
Al Raffa Al Hudaiba
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Meydan Meydan
Outer B y-Pa
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Al Barsha South
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indag
Umm Umm Al Al Al Al Ra Ra Rigga Rigga she she Hurair Hurair Hamriya Hamriya ed 11 19 26 11 19 1826 20 in A 18 Ro Al 20ed Ro n A Abu Al Hail Mankhool Al Satwa Mankhool r B Muteena maar dBi Muteena ad Al Jafiliya Al20 Jafiliya Burjuman 20 Burjuman Oma O
2nd Za` abe el R o ad
eet
Kh
Sik
hail
lK
A kat
Bukadra Interchange
Emirates Road
Al Satwa Road
Doha Str
Souk Al Bahar
al ifa Bo ule vard
Al Marqadh Al Marqadh
Golf Club
Al Hudaiba
H4
Al Sh
23
Al Mina
H5
ad
Ro
Al Marqadh
Life World
Al Dhiyafa
Al aBada’a Road Al Satw
rj Bu
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Sik
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Al Wasl Ro
Sheikh Rashid RRoa oadd
26 25 5
Burj Khalifa
Quoz hail
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14
24 24 Al Rasheed Road Al Rasheed Road 25 13 Trade 13 rama13l RoadAl Karama l Road World Trade World 13 Al Ka ee ee 18 Hor Al Anz 18 Hor Al Anz 17 Centre17 Centre Za’ab Za’ab 17 19 Road Sala17 19 Road Sala Za’abeel Umm Hurair Road Umm Hurair Road Dubai International Dubai International Za’abeel hud aker hud 16Burj Khalifa 16 k er Park Park din 17 Abu Ba Bridge Abdinu BR 17 Financial Centre Financial Centre Dub Dub 27 Al Maktoum27 Roa BridgeAl Maktoum oad aiaid H7 H7 Al Khab Al KhHor S Sh a Anz East Hor Al Anz d East 24 24 abisAl oadharjah Downtown Downtown isi rjah Hi ghwa y i Roa 16 Port 16 Port Highway dR Al Ittihad Road Al Ittih Saeed Saeed DubaiDubai DubaiDubai ad Road 16 16tihad Al Nasr Al Nasr tiha Floating Brid Floating Brid Za’abeel Za’abeel (2) Mall Mall (2) Al It Al It ge ge 14 ira e 14 ira e Al Nahda Al Nahda 16 e entr e entr D D Business Bay Business Bay 16 Wafi City Wafi City C Interchange yC ity ad 15 Interchange 15 Cit oad Za’abeel (1) Za’abeel (1) R Dubai Creek C d Ro 28 28 Dubai Creek dGolf 15 Creek Golf & Yacht Club Creek 15 & Yacht Club Al Quoz Al Twar 14 Al Twar 14 34 34 Park Park 5
Interchange 26 No. 2
No. 2
29
Doha RoadAl
H4
Jumeirah Jumeirah Interchange Emirates Towers Emirates Towers 22 No. 1 (Defence R/A) 23
Interchange No. 1 (Defence R/A)
Souk Al Bahar
Doha Road Al Quoz Al Quoz Industrial AreaIndustrial Area
ad
Al Satwa
Al Wasl
Doha Str
Al Barsha
Al Mina
Road aiba Al Hud d Al Dhiyafa Roa
29
Safa Park
Al Wasl13
13
29InterchangeSheikh29 Zayed RoadSheikh Zayed Interchange Road No. 3
Al Bada’a
al ifa Bo ule vard
an Ranches Arabian Ranches
olf Club
6
d Wasl Roa Park AlSafa
27
Al Wasl Ro
Kh
biotech Park
Interchange No. 3
Gold26 and Gold and Park Mall Of The Mall Of The Diamond Park Ski Diamond Emirates Emirates Dubai
Umm Suqeim Road
Barsha South
31
26
Umm Suqeim Road
Barsha
No. 4
Al Safa
27
rj Bu
Ski Dubai
31
Al
Al Safa
Al Manara
Wasl Road
Mercato
Heritage & Diving Village
24
Diving h Dubai irah h Jume Centre Beac Jumeirah Beac
Jumeirah Beach RoadJumeirah Beach Road
Mercato
Jumeirah
6
Umm Suqeim Umm Suqeim
Al Wasl Road
AlManara Umm Al UmmAl 32 Interchange Sheif 32 Interchange Sheif No. 4
Jumeirah Beach Road Jumeirah Beach Road Jumeirah
12 Park
Road
Al Wasl Road
Jumeirah Beach
Al Hadiqa Street
Al Sufouh
13
Al Hadiqa Street
33
Jumeirah Beach
Dubai Offshore Sailing Dubai Club Offshore Sailing Club
Umm Suqeim Park
Al Thanya Road
Al Sufouh
Al Thanya Road Umm Suqeim Road
Umm Suqeim Road
e
13
12 Park
aiba Al Hud
Al Sufouh Road
fouh Road
ity
Beach Road Jumeirah Beach Road 33 Jumeirah Umm Suqeim Park
33
Jumeirah Beach Hotel
14
Mena Rashid
R oa d
Union House Union House Dubai Diving Centre
Burj Al Arab
Jumeirah Beach Hotel
13
Dhow CruiseDhow Cruise
Dubai Maritime City Mena Rashid
Al Sa bkh a
Dubai Maritime City
R oa d
Madinat Jumeirah Madinat Jumeirah
Burj Al Arab
13
Cruise Terminal Cruise Terminal
Burj Khalifa Burj Khalifa & & Dubai Mall Dubai Mall
Al Sa bkh a
Atlantis
ou
8
Al G a rh
8
ah
Wadi Almardi Wadi Almardi
2
Hatta Heritage Village Hatta Heritage Village
Desert Palm Desert Palm
B12 Xclusive Hotel Apt. HERITAGE SITES & SELECTED ATTRACTIONS HERITAGE SITES & SELECTED ATTRACTIONS
SHOPPING CENTRE/MALL 1 Dubai Museum
9
Shindagha
1
Dubai Museum
9
2 Hatta Heritage Village 10 Bastakiya 2 Hatta Heritage Village 10 C14 Al Bustan Centre C14 11 11 3 Sheikh 2 B12 Al Dhiyafa Shopping Centre B12Meydan 3 Sheikh Saeed House Saeed House Al Ghurair City B13 3 B13 12 12 Beach Parks Heritage & Diving Heritage & Diving 4 4 B12 B12 4 Al Khaleej Centre Village Village 13 13 Al Mazaya Centre C10Recreational Parks 5 C10 5 Heritage House Al Mulla Plaza 5 Heritage House C14 14 6 C14 14 Gold Souk Al Rais Shopping Centre B12 7 B12 Jumeirah 15 15 6 Jumeirah 8 E14 Arabian Centre6 Archaeological Site E14Spice Souk Archaeological Site Beach Centre B10 9 B10 16 16 7 Naif Museum Bin Sougat Shopping Centre D13Burj Khalifa 7 Naif Museum 10 D13 17 17 BurJuman Centre B12Palm Jumeirah 8 8 11 B12 Dubai Creek Dubai Creek Century Mall C13 12 C13 Dana Centre B13 13 B13 Deira City Centre C12 14 C12 IMPORTANT NUMBERS IMPORTANT NUMBERS Dragon Mart F12 15 F12 Tourist Information Tourist Information Dubai Mall C11 16 C11 Centre/Airport (24 Hrs) 2166666 C11 Centre/Airport (24 Hrs) Emirates Boulevard C11 17 Festival Centre D12 Police 999 Police 18 D12 Hamarain Centre C13 19 C13 Al Ameen 8004888 Al Ameen B5 Battuta Mall B5 20 Ibn Ambulance 998 Ambulance Inter-Continental D12 21 D12 Fire Plaza 997 Fire Jumeirah Centre B11 22 B11 Directory Enquiry 181 Directory Enquiry 23 B11 Jumeirah Plaza B11 Dubai Taxi 2080808 Dubai Taxi C12 C12 24 Lamcy Plaza Airport Enquiry Magrudy’s Centre B11 2245555 Airport Enquiry 25 B11 H1 C8 Al Baraha Hospital 2710000 C8 Al Baraha Hospital 26 Mall of the Emirates American Hospital Mercato B11 3367777 H2 27 B11 American Hospital Mirdif City Centre E13 2733333 H3 28 E13 Belhoul Speciality Hospital Belhoul Speciality Hospital C9 Centre Iranian Hospital C9 3440250 H4 29 Oasis Iranian Hospital Palm Strip Shopping Mall B11 3241111 H5 30 B11 Latifa Hospital Latifa Hospital Reef Mall B13 31 B13 New Dubai Hospital 2714444 H6 New Dubai Hospital 32 C11 Souk Al Bahar C11 H7 Rashid Hospital 3374000 Rashid Hospital B8 Madinat Jumeirah 33 Souk B8 Welcare Hospital Welcare Hospital Wafi City C12 2827788 H8 34 C12
1
Shindagha Bastakiya Meydan Beach Parks Recreational Parks Gold Souk Spice Souk Burj Khalifa Palm Jumeirah
2166666 999 8004888 998 997 181 2080808 2245555 2710000 3367777 2733333 3440250 3241111 2714444 3374000 2827788
H1 H2 H3 H4 H5 H6 H7 H8
2012 – 2013 | 55
DUBAI BUSINESS HANDBOOK
Federal Government ministries oFFices in dubai and abu dhabi +971 Civil Services Bureau – Abu Dhabi PO Box 2350, Abu Dhabi Tel: 2 626 8100; Fax: 2 626 8033 Email: info@csb.gov.ae Civil Services Bureau – Dubai PO Box 5002, Dubai Tel: 4 396 7555; Fax: 4 397 8884 Email: info@csb.gov.ae Department of Planning and Economy PO Box 12, Abu Dhabi Tel: 2 672 7200; Fax: 2 672 7749 Website: www.adeconomy.ae Emirates Identity Authority PO Box 4799 Abu Dhabi Tel: 2 495 5555; Fax: 2 495 5550 Website: www.emiratesid.ae Emirates RealEstate Corp PO Box 407, Abu Dhabi Tel: 2 632 2200; Fax: 2 632 2260 Email: info@akaryah.net.ae Federal Authority for Government Human Resources – Abu Dhabi PO 2350, Abu Dhabi Tel: 2 403 6000; Fax: 2 6268033 Email: info@fahr.gov.ae Federal Authority for Government Human Resources – Dubai PO Box 5002 Tel: 231 9000; Fax: 294 1216 Email: info@fahr.gov.ae Federal Authority of Electricity & Water – Dubai PO Box 1672, Dubai Tel: 4 231 5555; Fax: 4 280 9977 Email: fewadmin@emirates.net.ae Federation of UAE Chambers of Commerce & Industry PO Box 8886, Dubai Tel: 4 230 7774; Fax: 4 238 9897 Email: info@fcciuae.ae General Authority of Islamic Affairs and Endowments PO Box 2272, Abu Dhabi Tel: 2 614 3666; Fax: 2 621 1746 Email: info@awqaf.ae General Authority of Youth and Sports Welfare PO Box 1671, Dubai Tel: 4 269 1680; Fax: 4 266 2820 Email: uaeyouth@youth-sports.gov.ae General Directorate of Residency and Foreigners Affairs PO Box 4333, Dubai Tel: 4 398 0000; Fax: 4 398 1119 Email: amer@dnrd.ae General Information Authority – Abu Dhabi PO Box 3870, Abu Dhabi Tel: 2 626 9999; Fax: 2 611 8209 Email: contactus@gia.ae General Information Authority – Dubai PO Box 13035, Dubai Tel: 4 220 8888; Fax: 4 230 0176 Email: contactus@gia.gov.ae General Pension and Social Security – Abu Dhabi PO Box 47000, Abu Dhabi Tel: 2 494 0000; Fax: 2 494 0000 Email: gpssa@gpssa.ae General Pension and Social Security – Dubai PO Box 72777, Dubai Tel: 393 1111; Fax: 334 5511 Email: gpssa@gpssa.ae
56 | 2012 – 2013
Head Quarter of Armed Forces – Abu Dhabi PO Box 3755 Tel: 2 441 1501; Fax: 2 441 4999
Ministry of Health – Abu Dhabi PO Box 848, Abu Dhabi Tel: 2 633 0000; Fax: 2 621 3538 Website: www.moh.gov.ae
Institute of Administrative Development – Abu Dhabi PO Box 779, Abu Dhabi Tel: 2 665 4665; Fax: 2 665 3774 Email: info@iad.gov.ae
Ministry of Health – Dubai PO Box 1853, Dubai Tel: 4 230 1000; Fax: 4 621 3538 Website: www.moh.gov.ae
Securities and Commodities Authority PO Box 33733, Abu Dhabi Tel: 2 627 7888; Fax: 2 627 4600 Email: contactus@sca.ae Sheikh Zayed Housing Programme-Dubai PO Box 26777 Tel: 2 605 5555; Fax: 20 605 5550 Email: hr@szhp.gov.ae
Ministry of Higher Education and Scientific Research PO Box 45253, Abu Dhabi Tel: 2 642 8000; Fax: 2 642 8778 Email: mohe_sr.mohe@uae.gov.ae
Telecommunications Regulatory Authority-Dubai PO 116688, Dubai Tel: 2 428 8888; Fax: 4 428 8800 Email: info@tra.gov.ae
Ministry of Interior – Abu Dhabi PO Box 398, Abu Dhabi Tel: 2 441 4666; Fax: 2 402 2780 Email: moi@uae.gov.ae
Telecommunications Regulatory Authority-Abu Dhabi PO Box 26662, Abu Dhabi Tel: 2 626 9999; Fax: 2 611 8209 Email: info@tra.gov.ae
Institute of Administrative Development – Dubai PO Box 251, Dubai Tel: 4 294 1110; Fax: 4 294 1115 Email: info@iad.gov.ae Marriage Fund PO Box 44319, Abu Dhabi Tel: 2 699 3000; Fax: 2 699 3001 Email: info@zawaj.ae Ministry of Cabinet Affairs – General Secretariat of the Cabinet PO Box 899, Tel: 2 406 6236; Fax: 2 445 3470 Email: Fatima.alsayari@moca.gov.ae Ministry of Culture and Youth Community Development – Abu Dhabi PO Box 17, Abu Dhabi Tel: 2 445 3000; Fax: 2 445 2504 Email: info@mcycd.gov.ae Ministry of Culture and Youth Community Development – Dubai PO Box 97721, Dubai Tel: 4 261 7744; Fax: 4 263 5615 Email: info@mcycd.gov.ae Ministry of Defense – Dubai PO Box 2838, Dubai Tel: 4 353 2222; Fax: 4 353 1974 Email: mod@mod.gov.ae Ministry of Economy – Abu Dhabi PO Box 904 Tel: 2 613 1111; Fax: 2 626 0000 Email: economy@economy.ae Ministry of Economy - Dubai PO Box 3625, Dubai Tel: 4 314 1555; Fax: 4 358 1087 Email: economy@economy.ae Ministry of Education PO Box 3962, Dubai Tel: 4 217 66663; Fax: 4 263 8127 Email: usec@moe.gov.ae Ministry of Energy PO Box 59, Abu Dhabi Tel: 2 626 2288; Fax: 2 627 2291 Email: moenr@moenr.gov.ae Ministry of Environment & Water – Abu Dhabi PO Box 213, Abu Dhabi Tel: 4 444 4747; Fax: 4 449 0444 Email: info@moew.gov.ae Ministry of Environment & Water – Dubai PO Box 1509, Dubai Tel: 218 8444; Fax: 265 5822 Email: info@moew.gov.ae Ministry of Finance & Industry PO Box 1565, Dubai Tel: 4 393 9000; Fax: 4 393 9738 Email: webmaster@mof.gov.ae Ministry of Foreign Affairs – Abu Dhabi PO Box 1, Abu Dhabi Tel: 2 222 2000; Fax: 2 222 1000 Email: mofa@mofa.gov.ae Ministry of Foreign Affairs– Dubai PO Box 3785, Dubai Tel: 4 222 1144; Fax: 4 228 0979 Email: mofa@mofa.gov.ae Ministry of Foreign Trade PO Box 110555, Abu Dhabi Tel: 2 495 6000; Fax: 2 495 6070 Email: info@moft.gov.ae
Ministry of Interior, Naturalization and Residence Administration PO Box 4333, Dubai Tel: 4 398 0000; Fax: 4 398 1119 Email: dxbimmig@emirates.net.ae Ministry of Justice – Abu Dhabi PO Box 260, Abu Dhabi Tel: 2 692 1000; Fax: 2 681 5835 Email: moj@uae.gov.ae Ministry of Justice – Dubai PO Box 1682, Dubai Tel: 4 295 0004; Fax: 4 295 2168 Email: moj@uae.gov.ae Ministry of Labour – Abu Dhabi PO Box 809, Abu Dhabi Tel: 2 687 1222; Fax: 2 666 5889 Website: www.mol.gov.ae Ministry of Labour – Dubai PO Box 5025, Dubai Tel: 4 702 2333; Fax: 4 266 8967 Website: www.mol.gov.ae Ministry of Presidential Affairs PO Box 280, Abu Dhabi Tel: 2 622 2221; Fax: 2 222 2228 Website: www.mopa.ae Ministry of Public Works & Housing – Abu Dhabi PO Box 878, Abu Dhabi Tel: 2 626 0606; Fax: 2 626 0026 Website: www.mopw.gov.ae Ministry of Public Works & Housing – Dubai PO Box 1828, Dubai Tel: 4 261 0001; Fax: 4 212 5544 Email: webmaster@mopw.gov.ae Ministry of Social Affairs PO Box 261, Abu Dhabi Tel: 2 642 9333; Fax: 2 642 4494 Email: info@msa.gov.ae Ministry of State for Federal National Council Affairs PO Box 130000, Abu Dhabi Tel: 2 404 1000; Fax: 2 404 1155 Email: mfnca@mfnca.ae Ministry of State for Supreme Council Affairs PO Box 454, Abu Dhabi Tel: 2 445 0777; Fax: 2 445 3409 Website: www.moca.gov.ae National Media Council PO Box 3790, Abu Dhabi Tel: 2 404 4333; Fax: 2 445 0458 Email: edit@wam.ae National Transport Authority PO Box 900 Tel: 2 418 2222; Fax: 6505010 Email: hind@nta.gov.ae
The National Council of Tourism and Antiquites-Abu Dhabi PO 408, Abu Dhabi Tel: 2 443 5526; Fax: 2 443 5526 Email: info@uaetourism.ae The National Council of Tourism and Antiquites-Dubai PO Box 922222 Tel: 4 254 5555; Fax: 4 254 5554 Email: info@uaetourism.ae UAE Central Bank – Abu Dhabi PO Box 854, Abu Dhabi Tel: 2 665 2220; Fax: 2 665 2220 Email: uaecbswd@cbuae.gov.ae UAE Central Bank – Abu Dhabi PO Box 854, Abu Dhabi Tel: 2 665 2220; Fax: 2 666 7494 Email: uaecbswd@cbuae.gov.ae UAE Federal National Council PO Box 47, Dubai Tel: 4 324 4400; Fax: 4 324 4004 Email: fncuae@emirates.net.ae UAE State Audit Institution – Abu Dhabi PO Box 3320, Abu Dhabi Tel: 2 644 8800; Fax: 2 644 8688 Email: saiuae@emirates.net.ae UAE State Audit Institution – Dubai PO Box 5513, Dubai Tel: 4 228 6000; Fax: 4 228 6111 Email: saiuae@emirates.net.ae UAE University – Al Ain PO Box 15551, Al Ain Tel: 3 755 5557; Fax: 3 754 5277 Email: uaeu@uaeu.ac.ae Government oF dubai – oFFices in dubai +971 4 Awqaf and Minors Affairs Foundation PO Box 86660 Tel: 280 8888; Fax: 204 8600 Email: info@amaf.gov.ae Centre of Ambulance Services PO Box 99117 Tel: 292 2222; Fax: 292 2222 Email: ambulance@dcas.gov.ae Civil Defense General Head Quarter PO Box 11377 Tel: 261 1111; Fax: 261 2449 Email: info@dcd.gov.ae Community Development Authority PO Box 212288 Tel: 429 9888; Fax: 429 9842 Email: info@cda.gov.ae Department of Economic Development PO Box 13223 Tel: 445 5555; Fax: 445 5554 Email: info@dubaided.gov.ae
business directory
Department of HH the Ruler’s Affairs & Petrol Affairs PO Box 207 Tel: 353 1060; Fax: 353 6240 Email: petroleum@emirates.net.ae
Dubai Government Human Resources Department PO Box 242222 Tel: 353 5414; Fax: 353 3450 Email: kalshehhi@dghr.gov.ae
Department of Tourism and Commerce Marketing PO Box 594 Tel: 282 1111; Fax: 282 1131 Email: info@dubaitourism.ae
Dubai Government Workshop PO Box 433 Tel: 324 2222; Fax: 324 3780 Email: info@dgw.gov.ae
Drydocks Worlds - Dubai PO Box 8988 Tel: 345 0626; Fax: 345 0116 Email: drydocks@drydocks.gov.ae Dubai Airport Free Zone Authority PO Box 491 Tel: 299 5555; Fax: 299 5500 Email: info@dafza.gov.ae Dubai Airports PO Box 2525 Tel: 224 5555; Fax: 224 4074 Website: www.dubaiairport.com Dubai Arabic Calligraphy Centre PO Box 333444 Tel: 515 5512; Fax: 515 5551 Dubai Cargo Village PO Box 2525 Tel: 282 2323; Fax: 282 2793 Email: dcvadmin@dca.gov.ae Dubai Chamber PO Box 1457 Tel: 228 0000; Fax: 202 8888 Email: customercare@dubaichamber.ae Dubai Courts PO Box 4700 Tel: 334 7777; Fax: 334 4477 Email: info@dc.gov.ae Dubai Culture & Arts Authority PO Box 125115 Tel: 222 2201; Fax: 229 6667 Email: info@dubaiculture.ae Dubai Customs PO Box 63 Tel: 417 7777; Fax: 417 6364 Email: client.relations@dubaicustoms.gov.ae Dubai Customs World (DC World) PO Box 66661 Tel: 302 3451/302 3452; Fax: 345 0164 Email: dcw@dcworld.ae Dubai Duty Free Shopping Complex PO Box 831 Tel: 216 2453; Fax: 224 4164 Email: customer.service@ddf.ae Dubai E-Government PO Box 90300 Tel: 353 0777; Fax: 353 5988 Email: quality@deg.gov.ae
Dubai Health Authority PO Box 4545 Tel: 337 0031; Fax: 311 3113 Email: care@dha.gov.ae Dubai Holding PO Box 66000 Tel: 362 2000; Fax: 362 2091 Website: www.dubaiholding.com Dubai International Financial Centre PO Box 74777 Tel: 362 2222; Fax: 362 2333 Email: info@difc.ae Dubai International Holy Quran Award PO Box 42042 Tel: 261 0666; Fax: 261 0088 Email: quran@eim.ae
Emirates Post Group Holding PO Box 78 Tel: 262 2222; Fax: 266 2929 Email: custservice@emiratespost.ae Emirates Transport PO Box 5757 Tel: 285 4444; Fax: 285 4584 Email: info@et.ae Government of Dubai – Legal Affairs Department PO Box 446 Tel: 353 1073; Fax: 353 7544 Email: legaldepartment@dubai.gov.ae H.H. The Ruler’s Court PO Box 12848 Tel: 353 3333; Fax: 353 5883 Islamic Affairs & Charitable Activities Department PO Box 3135 Tel: 608 7777; Fax: 608 7555 Email: mail@dicd.gov.ae Jebel Ali Free Zone Authority PO Box 17000 Tel: 887 1571; Fax: 881 3527 Email: callcentre@jafza.ae
The National Human Resource Development & Employment Authority – Tanmia PO Boc 90505 Tel: 376 4556; Fax: 352 8887 Email: contactus@tanmia.ae Wasal Group PO Box 23073 Tel: 398 6666; Fax: 398 8111 Email: info@wasl.ae embassies and consulates in dubai +971 4 Australian Consulate General PO Box 124400 Tel: 508 7100; Fax: 355 1547 Email: info@austrade.gov.au British Embassy Dubai PO Box 65 Tel: 309 4444; Fax: 309 4301 Webite: www.ukinuae.fco.gov.uk Commercial Office of Republic of China (Taiwan) PO Box 3059 Tel: 397 7888; Fax: 397 7644 Email: corocdxb@gmail.com
Dubai Internet City – TECOM PO Box 73000 Tel: 391 1111; Fax: 391 9000 Email: info@dic.ae
Knowledge and Human Development Authority PO Box 500008 Tel: 364 0000; Fax: 364 0001 Email: info@khda.gov.ae
Dubai Knowledge Village – TECOM PO Box 73000 Tel: 390 1111; Fax: 390 1110 Email: info@kv.ae
Lands Department PO Box 1166 Tel: 222 2253; Fax: 222 2251 Email: info@dubailand.gov.ae
Consulate General of Bangladesh PO Box 4336 Tel: 272 7967; Fax: 272 7965 Email: bcgdubai@emirates.net.ae
Dubai Media City – TECOM PO Box 73000 Tel: 391 4555; Fax: 391 9000 Email: customercare@tecom.ae
Legal Advisors Office PO Box 446 Tel: 353 1073; Fax: 353 7544
Consulate General of Canada PO Box 52472 Tel: 314 5555; Fax: 314 5556 Email: dubai@international.gc.ca
Dubai Media Incorporated PO Box 835 Tel: 336 9999; Fax: 336 0060 Email: info@dmi.ae Dubai Municipality PO Box 67 Tel: 221 5555; Fax: 224 6666 Email: info@dm.gov.ae Dubai Police Headquarters PO Box 1493 Tel: 229 2222; Fax: 217 1717 Email: mail@dubaipolice.gov.ae Dubai Ports World (DP World) PO Box 17000 Tel: 881 1110; Fax: 881 1331 Email: info@dpworld.com
Protocol Department - Dubai PO Box 45666 Tel: 353 9999; Fax: 353 6555 Email: protocol@diwan.dubai.gov.ae Public Prosecution PO Box 2383 Tel: 334 6666; Fax: 335 1037 Email: e-services@dxbpp.gov.ae Real Estate Regulatory Agency PO Box 1166 Tel: 222 1112; Fax: 221 5533 Email: rera@mbsworld.net Roads & Transport Authority PO Box 118899 Tel: 284 4444; Fax: 206 5555 Email: info@rta.ae
Consulate General of Denmark PO Box 2988 Tel: 348 0877; Fax: 348 0899 Email: dxbgkl@um.dk
Consulate General of Eriteria PO Box 42411 Tel: 222 0323; Fax: 222 0565 Email: erconsul@emirates.net.ae Consulate General of India PO Box 737 Tel: 397 1333; Fax: 397 0453 Email: cgidubai@emirates.net.ae Consulate General of Italy PO Box 9250 Tel: 331 4167; Fax: 331 7469 Email: info.dubai@esteri.it Consulate General of Japan PO Box 9336 Tel: 331 9191; Fax: 331 9292 Email: dubai@cgjapan.ae
Dubai Sports Council PO Box 9888 Tel: 324 4446; Fax: 324 4449 Website: www.dubaisportscouncil.ae
Sheikh Mohammed Centre for Cultural Understanding PO Box 47000 Tel: 353 6666; Fax: 353 6661 Email: smccu@cultures.ae
Dubai Statisical Centre PO 121222 Tel: 436 3300; Fax: 436 3288 Email: info@dsc.gov.ae
The Culture & Scientific Association PO Box 16133 Tel: 21 7777; Fax: 296 1212 Email: alnadwa@emirates.net.ae
Consulate General of Malta PO Box 73664 Tel: 331 1015; Fax: 332 4368 Email: dubai.office@maltaenterprise.com
Dubai World Trade Centre PO Box 9292 Tel: 332 1000; Fax: 332 2866 Email: info@dwtc.com
The Executive Council PO Box 72233 Tel: 330 2111; Fax: 439 9688 Email: pe@tec.gov.ae
Consulate General of Mexico PO Box 212717 Tel: 394 5510; Fax: 394 4548 Email: mexdubai@eim.ae
Dubai Export Development Corporation PO Box 123336 Tel: 429 8888; Fax: 429 8899 Email: info@dedc.gov.ae
Emaar Properties PJSC PO Box 9440 Tel: 367 3333; Fax: 367 3000 Email: customercare@emaar.ae
The Executive Office PO Box 73311 Tel: 330 4444; Fax: 330 4000
Consulate General of Niger Po Box 34464 Tel: 266 4642; Fax: 266 4645 Email: nigerdxb@emirates.net.ae
Dubai Financial Market PO Box 9700 Tel: 305 5555; Fax: 305 5566 Email: helpdesk@dfm.ae
Emirates Airline PO Box 686 Tel: 214 4444; Fax: 286 4066 Email: ekuae@emirates.com
Dubai Electricity & Water Authority PO Box 564 Tel: 324 4444; Fax: 324 8111 Email: customercare@dewa.gov.ae Dubai Events & Promotions Establishment PO Box 25425 Tel: 223 5444; Fax: 223 5888 Email: info@mydsf.ae
The Mohammed Bin Rashid Establishment for Young Business Leaders PO Box 66166 Tel: 361 3000; Fax: 368 1010
Consulate General of Lebanon PO Box 7800 Tel: 397 7450; Fax: 397 7431 Email: dxb@lebanonconsulateuae.com
Consulate General of Pakistan PO Box 340 Tel: 397 1801; Fax: 397 1975 Email: parepdub@pakistanconsulate.ae
2012 – 2013 | 57
DUBAI BUSINESS HANDBOOK
Consulate General of Panama PO Box 2121 Tel: 337 2538; Fax: 337 2539 Email: panacon@emirates.net.ae Consulate General of Republic of Chad PO Box 95002 Tel: 273 8470; Fax: 273 8392 Email: chadcon@eim.ae Consulate General of Republic of Djibouti PO Box 115377 Tel: 2681134; Fax: 2663456 Email: djcondub@eim.ae Consulate General of Republic of Egypt PO Box 2575 Tel: 397 1122; Fax: 397 1033 Email: egyptian_consulate@yahoo.com Consulate General of Republic of Turkey PO Box 9221 Tel: 331 4788; Fax: 331 7317 Email: consulate.dubai@msa.gov.tr Consulate General of Romania PO Box 333765 Tel: 349 2971; Fax: 349 2979 Email: roconsdubai@gmail.com Consulate General of Singapore PO Box 214661 Tel: 321 9498; Fax: 321 9497 Email: maritess_garcia@sgmfa.gov.sg Consulate General of Somalia PO Box 63993 Tel: 272 2559; Fax: 271 1203 Email: zeinab.somcon@gmail.com Consulate General of Sri Lanka PO Box 51528 Tel: 398 6535; Fax: 398 4687 Email: condubai@slcgdxb.ae Consulate General of Switzerland PO Box 9300 Tel: 329 0999; Fax: 331 6979 Email: dai.vertretung@eda.admin.ch Consulate General of Syrian Arab Republic PO Box 7801 Tel: 357 2227; Fax: 3572080 Consulate General of the Great Socialist People’s Libyan Arab Jamahiria PO Box 33577 Tel: 397 3972; Fax: 397 0092 Email: libya_cons_ae@foreign.gov.ly Consulate General of the Hashemite Kingdom of Jordan PO Box 2787 Tel: 397 2331; Fax: 397 1675 Email: jorcnslt@emirates.net.ae Consulate General of the Islamic Republic of Afghanistan PO Box 127744 Tel: 398 8229; Fax: 398 8441 Email: kbl22x@emirates.net.ae Consulate General of the Kingdom of Netherland PO Box 7726 Tel: 440 7600; Fax: 440 7640 Email: dba@minbuza.nl Consulate General of the People’s Republic of China PO Box 9348 Tel: 394 4733; Fax: 395 2209 Email: chinaconsul_db_ae@mfa.gov.cn Consulate General of the Republic of Niger PO Box 34464 Tel: 266 4642; Fax: 266 4645 Email: nigerdxb@emirates.net.ae
58 | 2012 – 2013
Consulate General of the Republic of Angola PO Box 115006 Tel: 344 7541; Fax: 344 7549 Email: angola12@consuldubai.ae Consulate General of the Republic of Azerbaijan PO Box 186160 Tel: 235 5232; Fax: 235 5234 Email: azconsul@eim.ae Consulate General of the Republic of Bulgaria PO Box 72535 Tel: 344 2419; Fax: 444 2341 Email: consulate.dubai@maf.bg Consulate General of the Republic of Indonesia PO Box 73759 Tel: 398 5666; Fax: 398 0804 Email: indocons@emirates.net.ae Consulate General of the Republic of Iraq PO Box 85855 Tel: 358 4700; Fax: 354 7696 Email: dubemb@iraqmsamail.com Consulate General of the Republic of Kazakhstan PO Box 14180 Tel: 339 7151; Fax: 330 6937 Email: kzconuae@emirates.net.ae Consulate General of the Republic of Mozambique PO Box 34767 Tel: 398 8305; Fax: 398 8370 Email: moc2dubai@yahoo.co.uk Consulate General of the Republic of Tadjikistan PO Box 114339 Tel: 394 5814; Fax: 394 5812 Email: dubaitajcons@gmail.com
Consulate of Sudan PO Box: 19575 Tel: 397 7722; Fax: 397 7786 Email: sudancon@emirates.net.ae Consulate of the Islamic Republic of Iran PO Box 2832 Tel: 344 4717; Fax: 344 4796 Email: iranconsulate@emirates.net.ae Consulate of the Republic of Tunisia PO Box 232395 Tel: 261 7070; Fax: 261 1577 Email: constund@eim.ae Consulate of The Republic of Philippine PO Box 94778 Tel: 220 7100; Fax: 220 7800 Email: pcgdxb@pcgdubai.ae French General Consulate PO Box 3314 Tel: 408 4900; Fax: 408 4903 Email: consulat.dubaifslt@diplomatie. gov.fr German Consulate General PO Box 2247 Tel: 397 2333; Fax: 397 2225 Email: info@dubai.diplo.de Korea Consulate PO Box 126127 Tel: 344 9200; Fax: 344 9183 Email: dubai@mofat.go.kr New Zealand Consulate General PO Box 23156 Tel: 331 7500; Fax: 331 7501 Email: dubai@nzte.govt.nz Royal Norwegian Consulate PO Box 8612 Tel: 382 3880; Fax: 395 1133 Email: alaa.elhag@rnc.ae
Consulate General of the Republic of Uzbekistan PO Box 53432 Tel: 323 2412; Fax: 323 2413
Royal Thai Consulate General PO Box 51844 Tel: 348 9550; Fax: 348 8568 Email: thaidub@emirates.net.ae
Consulate General of the Republic of Yemen PO Box 1947 Tel: 397 0131; Fax: 397 2901 Email: ghamdan1@emirates.net.ae
Russian Consulate PO Box 39229 Tel: 328 5347; Fax: 328 5615 Email: condubai@hotmail.com
Consulate General of the State of Kuwait PO Box 806 Tel: 397 8000; Fax: 397 8081 Email: kuwaity@emirates.net.ae Consulate General of United Republic of Tanzania PO Box 75457 Tel: 394 0200; Fax: 394 9202 Email: tzconsdb@emirates.ae Consulate General of United States of America PO Box 121777 Tel: 309 4000 Consulate General of Uruguay PO Box 126162 Tel: 329 7369; Fax: 329 7368 Email: urudubai@eim.ae Consulate General People’s Demotratic Republic of Algeria PO Box 122241 Tel: 344 4377; Fax: 344 7164 Email: algenconsdub@yahoo.com Consulate of General of Malaysia PO Box 4598 Tel: 398 5843; Fax: 398 5809 Email: consulate@malaysianembassy.ae
South Africa Consulate General PO Box 34800 Tel: 397 5222; Fax: 397 9602 Email: humaem@foreign.gov.za The General Consulate of the State of Palestine PO Box 121144 Tel: 397 2020; Fax: 397 2363 Email: falasteencons@hotmail.com The General Consulate of The State of Qatar PO Box 1877 Tel: 396 0444; Fax: 396 6681 Email: qatar98@emirates.net.ae The Royal Consulate General of the Kingdom of Saudi Arabia PO Box 1877 Tel: 397 9777; Fax: 396 6681 Email: aecon@mofa.gov.sa embassies in abu dhabi +971 2 Australia Embassy PO Box 32711 Tel: 401 7500; Fax: 401 7501 Email: abudhabi.embassy@dfat.gov.au Austrian Embassy PO Box 35539
Tel: 694 4999; Fax: 694 4988 Email: abu-dhabiob@bmeia.gv.at British Embassy PO Box 248 Tel: 610 1100; Fax: 610 1586 Email: visa.abudhabi@fco.gov.uk Brunei Embassy PO Box 5836 Tel: 448 6999; Fax: 448 6333 Email: kbdauh98@emirates.net.ae Comoros Embassy PO Box 41105 Tel: 558 3765; Fax: 558 4298 Email: ambcomad@emirates.net.ae Embassy of the People’s Republic of Bangladesh PO Box 2504 Tel: 446 5100; Fax: 446 4733 Email: bdootabudhabi@bdembassy.ae Embassy of Argentina PO Box 3325 Tel: 443 6838; Fax: 443 1392 Email: info@argentinauae.ae Embassy of Belgian PO Box 3686 Tel: 631 9449; Fax: 631 9353 Email: abudhabi@diplobel.fed.be Embassy of Bolivarian Republic of Venezuela PO Box 60925 Tel: 445 5540; Fax: 443 6621 Email: secretaria@embavenez-uae.org Embassy of Bosnia and Herzegovina PO Box 43362 Tel: 644 4164; Fax: 644 3619 Email: first.secrtery@bhmc.ae Embassy of Brazil PO Box 3027 Tel: 632 0606; Fax: 632 7727 Email: abubrem@emirates.net.ae Embassy of Canada PO Box 6970 Tel: 694 0300; Fax: 694 0399 Email: abdbi@international.gc.ca Embassy of Chile PO Box 129949 Tel: 447 2022; Fax: 447 2023 Email: embassy@chile-uae.com Embassy of Democratic & Popular Republic of Algerian PO Box 3070 Tel: 444 8943; Fax: 444 7068 Email: amalgadhabi@hotmail.com Embassy of Finland PO Box 3634 Tel: 632 8927; Fax: 632 5063 Email: finemb@emirates.net.ae Embassy of India PO Box 4090 Tel: 449 2700; Fax: 444 4685 Email: admn@indemuae.org Embassy of Ireland PO Box 61581 Tel: 495 8200; Fax: 681 9233 Email: embassyabudhabi@dfa.ie Embassy of Islamic Republic of Afghanistan PO Box 5687 Tel: 447 2666; Fax: 447 2660 Email: afgem555@emirates.net.ae Embassy of Japan PO Box 2430 Tel: 443 5696; Fax: 443 4219 Email: embjpn@japanembassyauh.com
business directory
Embassy of Malaysia PO Box 3887 Tel: 448 2775; Fax: 448 2779 Email: mwadhabi@eim.net.ae Embassy of Nepal PO Box 382282 Tel: 634 4385; Fax: 634 4469 Email: nepemuae@emirates.net.ae Embassy of Russian Federation PO Box 8211 Tel: 672 1797; Fax: 678 8731 Email: uaeruss@hotmail.com Embassy of Sweden PO Box 31867 Tel: 417 8800; Fax: 417 8850 Email: ambassaden.abudhabi@forighn. ministry.se Embassy of the Arab Republic of Egypt PO Box 4026 Tel: 444 5666; Fax: 444 9878 Email: egyptembassyad@gmail.com Embassy of the Czech Republic PO Box 27009 Tel: 678 2800; Fax: 679 5716 Email: azab@emirates.net.ae Embassy of the Democratic Socialist Republic of Sri Lanka PO Box 46534 Tel: 631 6444; Fax: 633 1662 Email: lankemb@emirates.net.ae Embassy of the Federal Republic of Germany PO Box 2591 Tel: 644 6693; Fax: 644 6942 Email: info@abu-dhabi.diplo.de Embassy of the Federal Republic of Nigeria PO Box 110171 Tel: 443 1503; Fax: 443 1792 Email: nigerabudhabi@yahoo.co.uk Embassy of the Hashemite Kingdom of Jordan PO Box 4024 Tel: 444 7100; Fax: 444 9157 Email: abudhabi@fm.gov.jo Embassy of the Islamic Republic of Iran PO Box 4080 Tel: 444 7618; Fax: 444 8714 Email: iranemb@eim.ae Embassy of the Islamic Republic of Mauritania PO Box 2714 Tel: 446 2724; Fax: 446 5772 Embassy of the Kingdom of Morocco PO Box 4066 Tel: 443 3974; Fax: 443 3917 Embassy of the Kingdom of the Netherlands PO Box 46560 Tel: 695 8000; Fax: 631 3158 Email: abu@minbuza.nl
Tel: 444 4128; Fax: 444 4197 Email: armemiratesembassy@mfa.am
Tel: 446 3333; Fax: 446 4633 Email: omanuae@emirates.net.ae
Embassy of the Republic of Azerbaijan PO Box 45766 Tel: 666 2848; Fax: 666 3150 Email: azembasy@eim.ae
Embassy of the Syrian Arab Republic PO Box 4011 Tel: 444 8768; Fax: 444 9387 Email: info@syrianembassy.ae
Embassy of the Republic of Belarus PO Box 30337 Tel: 445 3399; Fax: 445 1131 Email: uae@belembassy.org
Embassy of the United States PO Box 4009 Tel: 414 2200; Fax: 414 2469
Embassy of the Republic Of Benin PO Box 3910 Tel: 639 4665; Fax: 639 4667 Email: beninemb@emirates.net.ae Embassy of the Republic Of Cyprus PO Box 63013 Tel: 665 4480; Fax: 665 7870 Email: cyembadb@eim.ae Embassy of the Republic Of Djibouti PO Box 34700 Tel: 633 0141; Fax: 633 0167 Email: ambadjib@emirates.net.ae Embassy of the Republic Of Hungary PO Box 44450 Tel: 676 6190; Fax: 676 6215 Email: mission.abu@kum.hu Embassy of the Republic Of Kenya PO Box 3854 Tel: 666 6300; Fax: 665 2827 Email: kenyarep@emirates.net.ae Embassy of the Republic Of Korea PO Box 3270 Tel: 643 9122; Fax: 643 9131 Email: uae@mofat.go.kr
Embassy of Turkmenistan PO Box 43422 Tel: 449 1088; Fax: 449 2961 Email: tkmemb@emirates.net.ae Embassy of Uganda PO Box 113308 Tel: 665 9931; Fax: 665 9934 Email: inquiries@ugandaembassyuae.com Embassy of Ukraine PO Box 35572 Tel: 632 7586; Fax: 632 7506 Email: embua@embukr.ae Eritrea Embassy PO Box 2597 Tel: 633 1838; Fax: 634 6451 Email: eriemb75@emirates.net.ae France Embassy PO Box 4014 Tel: 443 5100; Fax: 443 4158 Email: contact@ambafrance.ae Gambia Embassy PO Box 3675 Tel: 643 3955 Email: gamsyuae@emirates.net.ae
Embassy of the Republic Of Poland PO Box 2334 Tel: 446 5200; Fax: 446 2967 Email: abudhabi.amb.sekretariat@msz.gov.pl
Great Socialist People’s Libyan Arab Jamahiriya (Brotherhood Bureau) PO Box 5739 Tel: 445 0030; Fax: 445 0033 Email: sunnylib@eim.ae
Embassy of the Republic Of Senegal PO Box 42052 Tel: 633 6929; Fax: 633 6779 Email: kadou@emirates.net.ae
Indonesia Embassy of the Republic PO Box 7256 Tel: 454 448; Fax: 445 5453 Email: indonemb@emirates.net.ae
Embassy of the Republic Of Singapore PO Box 112148 Tel: 222 2083; Fax: 681 9666 Email: singemb_auh@sgmfa.gov.sg
Iraq Embassy PO Box 6389 Tel: 441 8022; Fax: 441 8155 Email: adbemb@iraqmfamail.com
Embassy of the Republic of Somalia PO Box 4155 Tel: 666 9700; Fax: 665 1580 Email: somaliem@emirates.net.ae
Italy Embassy PO Box 46752 Tel: 443 5622; Fax: 445 3673 Email: italianembassy.abudhabi@ esteri.it
Embassy of the Republic of Turkey PO Box 3204 Tel: 441 7666; Fax: 410 9905 Email: embassy.abudhabi@mfa.gov.tr Embassy of the Republic of Uzbekistan PO Box 111446 Tel: 448 8215; Fax: 4488216 Email: host@uzbekembassy.net
Embassy of the People’s Republic of China PO Box 2741 Tel: 443 4276; Fax: 443 6835 Email: chinaemb_ae@mfa.gov.cn
Embassy of the Socialist the Republic of Vietnam PO Box 113038 Tel: 449 6710; Fax: 449 6730 Email: embassyofvietnam@gmail.com
Embassy of the Republic of Sudan PO Box 4027 Tel: 444 6699; Fax: 449 0530 Email: sudembii@emirates.net.ae
Embassy of the State Kuwait PO Box 926 Tel: 447 7146; Fax: 447 7675 Email: q8embassy@gmail.com
Embassy of the Republic of Angola PO Box: 36532 Tel: 447 7042; Fax: 447 7043 Email: info@angola.ae
Embassy of the State of Qatar PO Box 3503 Tel: 449 3300; Fax: 449 3311 Email: qeadhabi@emirates.net.ae
Embassy of the Republic of Armenia PO Box 6358
Embassy of the Sultanate of Oman PO Box 2517
Jordan Embassy of the Hashemite Kingdom PO Box 4024 Tel: 444 7100 02; Fax: 444 9157 Email: abudhabi@fm.gov.jo Lebanese Embassy PO Box 4023 Tel: 449 2100; Fax: 449 3500 Email: libanamb@emirates.net.ae Montenegro Embassy PO Box 95083 Tel: 4418901; Fax: 441 8900 Email: montenegro.embassy@yahoo.com
Republic of Guinea Embassy PO Box 93558 Tel: 673 5551; Fax: 673 5558 Email: ambegui@emirates.net.ae Romania Embassy PO Box 70416 Tel: 445 9919; Fax: 446 1143 Email: romaniae@emirates.net.ae Royal Danish Embassy PO Box 10515 Tel: 441 0104; Fax: 441 0021 Email: mirdao@um.dk Royal of Saudi Arabia PO Box 4057 Tel: 444 5700; Fax: 444 8491 Email: aeemb@mofa.gov.sa Royal Norwegian Embassy PO Box 47270 Tel: 621 1221; Fax: 621 3313 Email: emb.abudhabi@mfa.no Royal Thai Embassy PO Box 47466 Tel: 642 1772; Fax: 642 1773 Email: thaiauh@emirates.net.ae South Africa Embassy PO Box 29446 Tel: 447 3446; Fax: 447 3031 Email: admin@southafrica.ae Spain, Embassy PO Box 46474 Tel: 626 9544; Fax: 627 4978 Email: embspae@mail.mae.es Switzerland Embassy PO Box 46116 Tel: 627 4636; Fax: 626 9627 Email: adh.vertretung@eda.admin.ch The Embassy of the Dominican Republic PO Box 62633 Tel: 658 0788; Fax: 658 0747 Email: uaedominicanembassy@gmail.com The Embassy of Greece PO Box 5483 Tel: 449 2550; Fax: 449 2455 Email: grembauh@emirates.net.ae The Embassy of the Kingdom of Bahrain PO Box 3367 Tel: 665 7500; Fax: 667 4141 Email: bahrain1@emirates.net.ae The Embassy of the Republic of Philippines PO Box 3215 Tel: 639 0006; Fax: 639 0002 Email: auhp@philembassy.ae Tunisia, Embassy PO Box 4166 Tel: 681 1331; Fax: 681 2707 Email: sec_ambtunad@eim.ae United Republic of Tanzania Embassy PO Box 43714 Tel: 631 3088; Fax: 631 6618 Email: tanzabudhabi@gmail.com trade and commercial representative oFFices in dubai +971 4
Pakistan Embassy of the Islamic Republic PO Box 846 Tel: 444 7800; Fax: 444 7172 Email: pakisuae@emirates.net.ae
AHK Deursch Emiratische Industrie und Handelskammer PO 7480 Tel: 447 0100; Fax: 447 0101 Email: info@ahkuae.com
Palestine Embassy PO Box 841 Tel: 447 1440; Fax: 447 1445 Email: palestinead@hotmail.com
Australian Trade Commission PO Box 124400 Tel: 508 7100; Fax: 355 1547 Email: dubai@austrade.gov.au
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Belgian Trade Centre, Flanders Investment Trade Agency PO Box 9477 Tel: 331 2200; Fax: 331 1822 Email: dubai@fitagency.com
Niger, Consulate General of the Republic of, (Commercial Section) PO Box 34464 Tel: 266 4642; Fax: 266 4645 Email: nigerdxb@emirates.net.ae
Sweden, Embassy of, (Commercial Section) PO Box 31867 Tel: 2 417 8800; Fax: 2 417 8850 Email: ambassaden.abudhabi@foreign. ministry.se
British Embassy (Commercial Section) PO Box 65 Tel: 309 4404; Fax: 309 4302 Email: ukti.dubai@fco.gov.uk
Tanzania, Consulate General of United Republic of, (Commercial Section) PO Box 75457 Tel: 394 0200; Fax: 394 9202 Email: tzconsdb@emirates.net.ae
Egypt, Embassy of the Arab Republic of, (Commercial Section) PO Box 4026 Tel: 2 445 5566; Fax: 2 444 9878 Email: egyptembassyad@gmail.com
Uruguay, Consulate General of, (Commercial Section) PO Box 126162 Tel: 329 7369; Fax: 329 7368 Email: urudubai@eim.ae
Embassy of the Czech Republic PO Box 27009 Tel: 678 2800; Fax: 679 5716 Email: azab@emirates.net.ae
Catalonia Trade Centre (COPCA) – Spain PO Box 3089 Tel: 329 6422; Fax: 329 6422 Email: jmarten@acc10.com Ceylon Tea Bureau – Sri Lanka PO Box 51528 Tel: 398 7871; Fax: 398 7872 Email: ctbureau@emirates.net.ae Chinese Embassy, Commercial Section PO Box 25455 Tel: 2 447 4742; Fax: 2 447 5797 Email: ae@mofcom.gov.cn China (Taiwan), Commercial Office of Republic of PO Box 3059 Tel: 397 7888; Fax: 397 7644 Email: corcodxb@gmail.com Bangladesh, Consulate General of, (Commercial Section) PO Box 4336 Tel: 272 7967; Fax: 272 7965 Email: bmahmud2010@gmail.com Canada, Consulate General of, (Commercial Section) PO Box 52472 Tel: 314 5555; Fax: 314 5556 Email: dubai@international.gc.ca India, Consulate General of, (Commercial Section) PO Box 737 Tel: 397 1222; Fax: 397 0453 Email: cgidubai@emirates.net.ae Malta, Consulate General of, (Commercial Section) PO Box 73664 Tel: 331 1015; Fax: 332 4368 Email: maltaconsulate.dubai@gov.mt Pakistan, Consulate General of, (Commercial Section) PO Box 340 Tel: 397 1801; Fax: 397 1975 Email: parepdub@pakistanconsulate.ae Angola, Consulate General of Republic of, (Commercial Section) PO Box 115006 Tel: 344 7541; Fax: 344 7549 Email: angola12@consuldubai.ae
Iran, Consulate General of the Islamic Republic of PO Box 2832 Tel: 344 4717; Fax: 344 4796 Email: iranconsulate@emirates.net.ae Pakistan, Consulate of the Islamic Republic of (Commercial Office) PO Box 340 Tel: 3972425; Fax: 397 6599 Email: paktrade@eim.ae Cyprus Trade Centre PO Box 11294 Tel: 228 2411; Fax: 227 5700 Email: cycentre@emirates.net.ae Denmark Consulate – Trade Section PO Box 2988 Tel: 348 0877; Fax: 348 0899 Email: dxbhkt@um.dk China – Economic & Commercial Section PO Box 9374 Tel: 344 0832; Fax: 3448 099 Email: dubai@mofcom.gov.cn Sudan - Economic Advisor PO Box 114343 Tel: 2 766 6422; Fax: 2 676 5996 Email: sudaneco@emirates.net.ae Egyptian Trade Centre PO Box 1424 Tel: 222 1098; Fax: 227 2979 Email: egytrade@emirates.net.ae Argentina, Embassy of, (Commercial Section) PO Box 332 Tel: 2 443 6838; Fax: 2 443 1392 Email: info@argentinauae.ae Canada, Embassy of, (Commercial Section) PO Box 6970 Tel: 2 694 0300; Fax: 2 694 0399 Email: Abdi@international.gc.ca
Syrian Arab Republic, Consulate General of, (Commercial Section) PO Box 7801 Tel: 357 2227; Fax: 357 2080
Algeria, Embassy of Democratic &Popular Republic of Algeria, (Commercial Section) PO Box 3070 Tel: 2 449 2700; Fax: 444 7068 Email: amalgadhabi@hotmail.com
Great Socialist People’s Libyan Arab Jamahiriya, Consulate General of, (Commercial Section) PO Box 33577 Tel: 397 3972; Fax: 397 0092
India, Embassy of, (Commercial Section) PO Box 4090 Tel: 2 449 2700; Fax: 2 444 4685 Email: commerce@indiaembassyuae.org
Afghanistan, Consulate General of the Islamic Republic of, (Commercial Section) PO Box 12774 Tel: 398 8229; Fax: 398 8441 Email: kbl22x@emirates.net.ae
Japan, Embassy of, (Commercial Section) PO Box 4090 Tel: 2 443 5696; Fax: 2 443 4219 Email: embjpn@japanembassyauh.ae
Netherland, Consulate General of the Kingdom of, (Commercial Section) PO Box 7726, Tel: 440 7600; Fax: 440 7640 Email: dba@minbuza.nl
Russia Federation, Embassy of, (Commercial Section) PO Box 8211 Tel: 2 672 1797; Fax: 2 678 8731 Email: uaeruss@hotmail.com
60 | 2012 – 2013
Embassy of the Islamic Republic of Iran PO Box 4080 Tel: 444 7618; Fax: 444 8714 Email: iranemb@eim.ae Embassy of the Kingdom of the Netherlands PO Box 46560 Tel: 2 695 8000; Fax: 2 631 3158 Email: abu@minbuza.nl Embassy of the Republic of Hungary PO Box 44450 Tel: 676 6190; Fax: 676 6215 Email: mission.abu@kum.hu Embassy of the Republic Korea PO Box 3270 Tel: 643 9122; Fax: 643 9131 Email: uae@mofat.go.kr Embassy of the Republic of Poland PO Box 2334 Tel: 446 5200; Fax: 446 2967 Email: abudhabi.amb.sekretariat@msz.gov.pl Embassy of the Republic of Somalia PO Box 4155 Tel: 2 666 9700; Fax: 2 665 1580 Email: somaliem@emirates.net.ae Embassy of the Republic of Uzbekistan PO Box 111446 Tel: 448 8215; Fax: 4488216 Email: host@uzbekembassy.net Embassy of the State Kuwait PO Box 926 Tel: 447 7146; Fax: 447 7675 Email: q8embassy@gmail.com Embassy of Spain – Commercial Office PO Box 504929 Tel: 330 0110; Fax: 330 0112 Email: dubai@mcx.es Ireland - Enterprise Tel: 329 8384; Fax: 329 8372 Email: Barbara.walsh@enterpriseireland.com Finpro PO Box 73310 Tel: 311 6869; Fax: 332 8810 Email: riku.niemela@finrpro.fi French General Consulate PO Box 3314 Tel: 312 8400; Fax: 312 8404 Email: consulat.dubaifslt@diplomatie.gov.fr French Trade Commission PO Box 3314 Tel: 408 4950; Fax: 408 4998 Email: dubai@ubifrance.fr German Emirati Joint Council for Industry & Commerce PO Box 547002 Tel: 2 645 5200; Fax: 2 645 7100 Email: info@ahkabudhabi.ae Hong Kong Trade Development Council PO Box 62957
Tel: 329 8915; Fax: 329 8916 Email: dubai.office@tdc.org.hk Indonesia Trade & Promotion Centre PO Box 41664 Tel: 227 8544; Fax: 227 8545 Email: itpcdxb@emirates.net.ae International Enterprise Singapore PO Box 14970 Tel: 335 3770; Fax: 335 3771 Email: mary_intracto@iesingapore. gov.sg Iranian Trade Centre PO Box 49601 Tel: 221 4127; Fax: 221 8217 Email: peter_rezaaa.irtpo@yahoo.com Iraqi Commercial Attache PO Box 86926 Tel: 239 7714 Email: dubai_mot@ymail.com Italian Trade Commission PO Box 500088 Tel: 434 5280; Fax: 422 0983 Email: dubai@ice.it Japan External Trade Organisation PO Box 2272 Tel: 332 8264; Fax: 332 8305 Email: info_dubai@jetro.go.jp Korea Trade Centre PO Box 12859 Tel: 450 4360; Fax: 450 4350 Email: ktcdxb@emirates.net.ae Malaysia Trade Centre PO Box 4598 Tel: 335 5528; Fax: 335 2220 Email: dubai@matrade.gov.my Romanian Commercial Office PO Box 73765 Tel: 394 0580; Fax: 394 0992 Email: romcons@emirates.net.ae Palestine Embassy PO Box 841 Tel: 2 447 1440; Fax: 2 447 1445 Email: palestinead@hotmail.com Philippines, Embassy of the Republic of the PO Box 14066 Tel: 223 6526; Fax: 222 9588 Email: comatdxb@emirates.net.ae South Africa Conulate General PO Box 34800 Tel: 397 5222; Fax: 397 9602 Email: humaem@foreign.gov.za Sultanate of Oman Office PO Box 1898 Tel: 397 1000; Fax: 397 7688 Email: general@ocodubai.com Swiss Business Hub PO Box 9300 Tel: 329 0999; Fax: 332 9048 Email: sbhdubai@eda.admin.ch Taiwan Trade Centre PO Box 5852 Tel: 396 7814; Fax: 396 8541 Email: dubai@taitra.org.tw Thai Trade Centre PO Box 1083 Tel: 228 4553; Fax: 222 0934 Email: ttcdubai@emirates.net.ae The General Consulate of the State of Palestine PO Box 121144 Tel: 397 2020; Fax: 397 2363 Email: falasteencons@hotmail.com The General Consulate of The State of Qatar PO Box 1877
business directory
Tel: 396 0444; Fax: 396 6681 Email: qatar98@emirates.net.ae
Tel: 353 8093; Fax: 353 0839 Email: ce.gcc@bankofbaroda-uae.ae
The Royal Consulate General of the Kingdom of Saudi Arabia PO Box 1877 Tel: 397 9777; Fax: 396 6681 Email: aecon@mofa.gov.sa
Bank of Sharjah PO Box 27141 Tel: 282 7278; Fax: 282 7270 Email: bankshj@emirates.net.ae
Trade Commission – Chili PO Box 9769 Tel: 321 0700; Fax: 321 5673 Email: patricia@chile-dubai.com Trade Promotions Office – Brazil PO Box 9425 Tel: 329 0441; Fax: 309 7055 Email: secomdxb@eim.ae Victorian Government Business Office, Australia PO Box 58004 Tel: 321 2600; Fax: 321 2700 Email: dubai@invest.vic.gov.au banks and investment institutions in dubai +971 4 Abu Dhabi Commercial Bank Ltd PO Box 5550 Tel: 295 8888; Fax: 295 6632 Email: adcbactvie@adcb.com Abu Dhabi Islamic Bank PO Box 46000 Tel: 321 0000; Fax: 321 1515 Website: www.adib.ae Al Ahli Bank of Kuwait PO Box 1719 Tel: 607 5555; Fax: 268 4445 Website: www.eahil.com Al Khaliji France S.A. PO Box 4207 Tel: 222 2291; Fax: 228 3935 Email: info@alkhaliji.ae Alhilal Bank PO Box 63111 Tel: 703 5176; Fax: 298 9866 Website: www.ahhilalbank.ae Arab African International Bank PO Box 1049 Tel: 393 7773; Fax: 393 7774 Email: inquiry@aaib.com Arab Bank Plc PO Box 11364 Tel: 295 0845; Fax: 295 2596 Website: www.arabbank.com Arab Emirates Investment Bank PJSC PO Box 5503 Tel: 231 7777; Fax: 231 7788 Email: Michael.pastores@eibank.com Bank Melli Iran PO Box 1894 Tel: 201 5220; Fax: 229 5353 Email: bmi@bmi.Coae Bank Muscat (SAOG) PO Box 29969 Tel: 222 2267; Fax: 221 0115 Email: jessicaf@bankmuscat.com Bank of America PO Box 31303 Tel: 319 7522; Fax: 319 7523 Website: www.bankofamerica.com Bank of Bahrain and Kuwait PO Box 31115 Tel: 221 0570; Fax: 221 0260 Website: www.bbkonline.com Bank of Baroda PO Box 3162
Bank of Singapore PO Box 4296 Tel: 427 7100; Fax: 425 7801 Website: www.bankofsingapore.com Bank Saderat Iran PO Box 4182 Tel: 351 1110; Fax: 352 9415 Email: mahjid.tavasoli@bsi.co.ae Banque Misr PO Box 1502 Tel: 271 5175; Fax: 272 0156 Barclays Bank P.L.C. PO Box 1891 Tel: 362 6700; Fax: 368 3960 Website: www.barclays.ae Blom Bank PO Box 4370 Tel: 228 4655; Fax: 223 6260 Email: info@blomfrance.ae BNP Paribas Dubai PO Box 7233 Tel: 425 7819; Fax: 424 8200 Website: www.bnpparibas.com
Habib Bank A.G. Zurich PO Box 3306 Tel: 351 3777; Fax: 228 4211 Website: www.habibbank.com
Standard Bank London PO Box 482049 Tel: 330 0011; Fax: 358 05535 Website: www.standardbank.com
HSBC Bank Middle East PO Box 66 Tel: 800 4440; Fax: 353 1005 Website: www.hsbc.ae
Standard Chartered Bank PO Box 999 Tel: 352 0455; Fax: 352 6679 Website: www.standardchartered.com
Industrial Bank PO 5454 Tel: 221 1330; Fax: 223 2320 Email: eibdubai@emirates.net.ae
U. B. S. AG PO Box 4530 Tel: 224 0044; Fax: 222 0006 Website: www.ubs.com
Investment Bank for Trade & Finance PO Box 12955 Tel: 228 5551; Fax: 222 0818 Email: custsbsb@investbank.ae
Union Bancaire Privee PO Box 33778 Tel: 343 2277; Fax: 343 9164 Website: www.ubpbank.com
Janata Bank PO Box 3342 Tel: 228 5551; Fax: 224 6023 Email: jbdxbb@emirates.net.ae
Union de Banques Arabes et Francaises PO Box 29885 Tel: 358 7880; Fax: 358 7885 Website: www.ubaf.fr
Lloyds TSB Bank PO Box 3766 Tel: 342 2000; Fax: 342 2660 Email: www.lloydstsb.ae
Union National Bank PO Box 6811 Tel: 600566665; Fax: 224 3501 Website: www.unb.com
Man Investments Products Ltd PO Box 73221 Tel: 360 4999; Fax: 360 4900 Email: mandubai@ maninvestments.com
United Arab Bank (Societe Generale) PO Box 4579 Tel: 222 0181; Fax: 223 3587 Email: www.uab.ae United Bank Ltd (Pakistan) PO Box 1367 Tel: 709 3805; Fax: 329 7217 Website: www.ubl.com.pk
Citibank PO Box 749 Tel: 507 4104/113; Fax: 352 8654 Website: www.citibank.ae
Mashreq Bank PO Box 1250 Tel: 424 4444; Fax: 223 8830 Email: masreqonline@ mashreqbank.com
Commercial Bank International PLC PO Box 4449 Tel: 227 5265; Fax: 221 1687 Email: cbiho@emirates.net.ae
Merrill Lynch Bank Suisse PO Box 3911 Tel: 397 5555; Fax: 397 5252 Website: www.ml.com
Commercial Bank of Dubai Ltd PO Box 2668 Tel: 352 3355; Fax: 352 7655 Website: www.cbd.ae
National Bank of Abu Dhabi PO Box 4436 Tel: 222 5061; Fax: 227 9220 Website: www.nbad.com
Credit Agricole Indosuez Dubai PO Box 9256 Tel: 417 5000; Fax: 331 3201 Website: www.creditagricole.com
National Bank of Fujairah PO Box 2979 Tel: 397 1700; Fax: 397 9100 Email: nbfho@nbf.ae
Credit Suisse PO Box 33660 Tel: 362 0000; Fax: 362 0001 Website: www.credit-suisse.com
National Bank of Ras Al-Khaimah PO Box 1531 Tel: 224 8000; Fax: 337 0324 Website: www.rakbank.ae
Dubai Bank PO Box 65555 Tel: 332 8989; Fax: 331 8898 Email: info@dubaibank.ae
National Bank of Umm Al Quwain PO Box 9175 Tel: 397 6655; Fax: 397 5778 Email: hrd@uaqbank.Coae
Dubai Islamic Bank PO Box 1080 Tel: 295 3000; Fax: 295 4111 Email: www.alisalami.ae
Noor Islamic Bank PO Box 8822 Tel: 426 8888; Fax: 345 6789 Website: www.noorbank.com
Emirates Industrial Bank PO Box 5454 Tel: 221 1300; Fax: 223 2320 Email: info@eib.ae
Philippine National Bank PO Box 52357 Tel: 336 5940; Fax: 337 4474 Email: customercare@pn.com.ph
Emirates Islamic Bank Ltd PO Box 6564 Tel: 316 0101; Fax: 881 1159 Email: info@emiratesislamicbank.ae
RBC Royal Bank of Canada PO Box 3614 Tel: 331 3196; Fax: 331 3960 Email: www.royalbank.com
Emirates NBD PO Box 2923 Tel: 316 0330; Fax: 2351818 Website: www.emiratesnbdbank.ae
Royal Bank of Scotland PO Box 2567 Tel: 351 2200; Fax: 351 1555 Website: www.rbs.com
Armani Hotel Dubai PO Box 888333 Tel: 888 3888; Fax: 888 3777 Email: reservations.dubai@ armanihotels.com
First Gulf Bank PO Box 6316 Tel: 294 1234; Fax: 295 1578 Website: www.fgb.ae
Sharjah Islamic Bank PO Box 13006 Tel: 321 7100; Fax: 321 7780 Website: www.sib.ae
Asiana Hotel PO Box 4483 Tel: 238 7777; Fax: 888 3777 Email: reservations@asianahoteldubai.com
UTI International Ltd PO Box 29288 Tel: 335 6656; Fax: 335 6636 Email: utidubai@emirates.net.ae Wachovia Bank PO Box 53089 Tel: 355 6244; Fax: 355 7117 Website: www.wachovia.com Westdeutsche Landesbank – Representative Office Dubai PO Box 30012 Tel: 332 8200; Fax: 332 8131 Email: info@westlb.de Five-star hotels +971 4 Al Bustan Rotana Hotel PO Box 30880 Tel: 282 0000; Fax: 282 8100 Email: res.albustan@rotana.com Al Maha Desert Resort and Spa PO Box 118887 Tel: 832 9900; Fax: 832 9211 Email: reservations.almaha@ luxurycollection.com Al Murooj Rotana Hotel PO Box 117546 Tel: 321 1111; Fax: 321 5555 Email: res.almurooj@rotana.com Al Qasr Hotel PO Box 75157 Tel: 366 6574; Fax: 366 6569 Email: mjreservations@jumeirah.com
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DUBAI BUSINESS HANDBOOK
Atlantis, The Palm Jumeirah PO Box 211222 Tel: 426 0000; Fax: 426 0001 Email: reservations@atlantisthepalm.com Bab Al Shams Desert Resort and Spa PO Box 8168 Tel: 809 6100; Fax: 832 6698 Email: bas.reservations@meydanhotels.com Bonnington Jumeirah Lakes Tower PO Box 37246 Tel: 356 0000; Fax: 356 0400 Email: reservations@bonningtontower.com Crowne Plaza Dubai Festival City PO Box 7189 Tel: 701 2222; Fax: 232 9097 Email: reservations@ichdfc.ae Crowne Plaza Deira PO Box 8668 Tel: 262 5555; Fax: 269 7358 Email: cpdeira.reservations@ihg.com Crowne Plaza Dubai PO Box 23215 Tel: 331 1111; Fax: 331 4150 Email: reservations@cpdxb.ae Dar Al Masyaf PO Box 75157 Tel: 366 6574; Fax: 366 6569 Email: MJreservation@jumeirah.com Dubai Marine Beach Resort and Spa PO Box 5182 Tel: 346 1111; Fax: 346 0234 Email: reservations@dxbmarine.com Dusit Thani Dubai PO Box 23335 Tel: 343 3333; Fax: 343 3352 Email: reservations.dtdu@dusit.com Fairmont Hotel PO Box 97555 Tel: 332 5555; Fax: 311 8225 Email: dubai.reservations@fairmont.com Grand Hyatt Dubai PO Box 7978 Tel: 317 1234; Fax: 317 1235 Email: dubai.grand@hyatt.com Grand Millennium Dubai PO Box 212422 Tel: 429 9999; Fax: 374 3777 Email: reservationsgroup@ grandmill-dubai.com Grosvenor House Dubai PO Box 118500 Tel: 399 8888; Fax: 399 8444 Email: reservations.lrmgh@ starwoodhotels.com Habtoor Grand Resort and Spa PO Box 24454 Tel: 399 5000; Fax: 399 4547 Email: res.grandjumeirah@ habtoorhotels.com Hilton Dubai Creek PO Box 3398 Tel: 227 1111; Fax: 227 1131 Email: reservations.dubai@hilton.com Hilton Dubai Jumeirah Resort PO Box 2431 Tel: 399 1111; Fax: 399 1112 Email: reservations.dubai@hilton.com Hyatt Regency Dubai PO Box 5588 Tel: 209 1234; Fax: 209 1235 Email: reservations. hyattregencydubai@hyatt.com Ibn Battuta Gate Hotel PO Box 211508
62 | 2012 – 2013
Tel: 444 0000; Fax: 444 0001 Email: reservations.ibnbattuta@ moevenpick.com InterContinental Dubai Festival City PO Box 45777 Tel: 701 1111; Fax: 232 9095 Email: reservations@ichdfc.ae Jebel Ali Golf Resort and Spa PO Box 9255 Tel: 814 5555; Fax: 883 4391 Email: jagrsrev@jaihotels.com Jumeirah Beach Hotel PO Box 11416 Tel: 348 0000; Fax: 301 6800 Email: reservations@jumeirah.com Jumeirah Emirates Towers PO Box 72127 Tel: 330 0000; Fax: 330 3030 Email: jetreservations@jumeirah.com Jumeirah Zabeel Saray PO Box 27722 Tel: 4530000; Fax: 4530001 Email: jzsreservations@jumeirah.com JW Marriott Hotel PO Box 16590 Tel: 262 4444; Fax: 262 6264 Email: jwdubai.reservation@marriott.com Kempinski Hotel - Mall of the Emirates PO Box 120679 Tel: 341 0000; Fax: 341 2327 Email: reservations. malloftheemirates@kempinski.com Le Méridien Dubai PO Box 10001 Tel: 217 0000; Fax: 282 5540 Email: reservation.lmdubai@ lemeridien.com Le Méridien Mina Seyahi Beach Resort and Marina PO Box 213084 Tel: 399 3333; Fax: 399 3111 Email: reservations.dubai@westin.com Le Royal Méridien Beach Resort and Spa PO Box 24970 Tel: 399 5555; Fax: 399 5999 Email: reservations.lrmgh@ starwoodhotels.com
One&Only Royal Mirage Dubai PO Box 37252 Tel: 410 1010; Fax: 399 9998 Email: reservations@ oneandonlythepalm.com One&Only Palm Jumeirah PO Box 114843 Tel: 4401 010; Fax: 440 1011 Email: reservations@ oneandonlythepalm.com Park Hyatt Dubai PO Box 2822 Tel: 602 1234; Fax: 602 1606 Email: dubai.park@hyatt.com Park Regis Kris Kin Hotel PO Box 8264 Tel: 377 1111; Fax: 357 4477 Email: reservations@parkregisdubai.com Radisson Royal Hotel PO Box 9940 Tel: 308 0000; Fax: 308 0011 Email: Reservations.royaldubai@ RadissonBlu.com Raffles Dubai PO Box 121800 Tel: 324 8888; Fax: 324 6000 Email: bookus.dubai@raffles.com Samaya Hotel Deira PO Box 88449 Tel: 703 3333; Fax: 703 3344 Email: reservations@samayahotel.com Shangri-La Hotel PO Box 75880 Tel: 343 8888; Fax: 343 8886 Email: reservations.sldb@shangri-la.com Sheraton Dubai Creek Hotel and Towers PO Box 4250 Tel: 228 1111; Fax: 221 3468 Email: reservationsdubaiuae@sheraton.com Sheraton Jumeirah Beach Resort and Towers PO Box 53567 Tel: 399 5533; Fax: 399 5577
Email: jumeira.reservations@sheraton.com
Sofitel Dubai Jumeirah Beach PO Box 473828 Tel: 448 4848; Fax: 432 8457 Email: h6146-hr4@sofitel.com
Media Rotana Barsha – Dubai PO Box 503030 Tel: 435 0000; Fax: 435 0011 Email: res.media@rotana.com
Taj Palace Hotel Dubai PO Box 42211 Tel: 223 2222; Fax: 227 8222 Email: tphreservations.dxb@tajhotels.com
Metropolitan Palace Hotel PO Box 56262 Tel: 227 0000; Fax: 205 1357 Email: res.palacedubai@habtoorhotels.com
The Address Downtown Dubai PO Box 123234 Tel: 436 8888; Fax: 436 8880 Email: stay@theaddress.com
Mina A’Salam Hotel PO Box 75157 Tel: 366 8888; Fax: 366 7788 Email: MJreservations@jumeirah.com
The Address Dubai Mall PO Box 31166 Tel: 423 8888; Fax: 438 7888 Email: stay@theaddress.com
Mövenpick Hotel & Apartments Bur Dubai PO Box 32733 Tel: 336 6000; Fax: 336 6626 Email: hotel.burdubai.reservation@ moevenpick.com
The Address Dubai Marina PO Box 39923 Tel: 436 7777; Fax: 436 7788 Email: stay@theaddress.com
Mövenpick Hotel Deira PO Box 234344 Tel: 440 0111; Fax: 444 0112 Email: reservation.deira@ moevenpick.com Mövenpick Hotel Jumeirah PO Box 282825 Tel: 449 8888; Fax: 449 8889 Email: hotel.jumeirahbeah. reservation@moevenpick.com
The Address Montgomerie PO Box 36700 Tel: 363 1276; Fax: 360 8971 Email: stay@theaddress.com The Meydan Hotel PO Box 9305 Tel: 381 3333; Fax: 381 3344 Email: meydanreservations@ meydanhotels.com The Palace Hotel – The Old Town Hotel PO Box 9770
Tel: 428 7888; Fax: 428 7999 Email: stay@theaddress.com The Ritz-Carlton Dubai International Financial Center Hotel PO Box 482032 Tel: 372 2222; Fax: 3722020 Email: reservations.dubaidifc@ ritzcarlton.com The Ritz-Carlton Dubai Hotel PO Box 26525 Tel: 399 4000; Fax: 399 4001 Email: reservation.dubai@ritzcarlton.com The Westin Dubai Mina Seyahi Beach Resort and Marina PO Box 213084 Tel: 399 4141; Fax: 399 9144 Email: reservations.dubai@westin.com Four-star hotels +971 4 Al Hamra Hotel PO Box 1820082 Tel: 260 9000; Fax: 260 9011 Email: reservation@alhamrahoteldubai.net Al Jawhara Gardens PO Box 830 Tel: 210 7777; Fax: 294 4557 Email: reservations@aljawharahotel.ae Al Khaleej Palace Hotel PO Box 3720 Tel: 223 1000; Fax: 221 1293 Email: reservations@alkhaleejhotels.ae Al Manzil Hotel PO Box 114822 Tel: 428 5888; Fax: 428 5999 Email: reservationsalmanzil@ southernsun.ae Arabian Courtyard Hotel and Spa PO Box 46500 Tel: 351 9111; Fax: 351 7744 Email: info@arabiancourtyard.com Ascot Hotel PO Box 52555 Tel: 352 0900; Fax: 352 1035 Email: info@ascothoteldubai.com Avari Dubai Hotel PO Box 50400 Tel: 295 6666; Fax: 295 9659 Email: reservations@avari-dubai.ae Avenue Hotel PO Box 182244 Tel: 297 0808; Fax: 265 3925 Email: reservations@avenuehoteldubai.com Boutique7 Hotel & Suites PO Box 40046 Tel: 434 5555; Fax: 434 5500 Email: reservations@boutique7.ae Byblos Hotel PO Box 500234 Tel: 448 8000; Fax: 448 8077 Email: reservation@capitol-hotel.com Capitol Hotel PO Box 33228 Tel: 346 0111; Fax: 346 0333 Email: reservation@capitol-hotel.com Carlton Tower Hotel PO Box 1955 Tel: 222 7111; Fax: 222 0224 Email: reservation@carltontower.net Cassells Al Barsha Hotel PO Box 114400 Tel: 408 4777; Fax: 408 4771 Email: reservation@ cassellsalbarshahotel.com
business directory
City Centre Hotel and Residence PO Box 61871 Tel: 294 1222; Fax: 295 4444 Email: H2022@accor.com City Seasons Hotel PO Box 182002 Tel: 294 2777; Fax: 294 2714 Email: reserve@cityseasonshotel.com Copthorne Hotel Dubai PO Box 119311 Tel: 295 0500; Fax: 295 0551 Email: reservations@cop-dubai.com Coral Deira Hotel PO Box 82999 Tel: 224 8587; Fax: 221 0733 Email: reservations@coral-deira.com Coral Oriental Hotel PO Box 83252 Tel: 228 1999; Fax: 228 1997 Email: reservations@coralorientaldubai.com Courtyard By Marriott Green Community Dubai PO Box 63845 Tel: 885 2222; Fax: 885 2525 Email: cy.dxbcy.reservation@ courtyard.com Dhow Palace Hotel PO Box 121545 Tel: 359 9992; Fax: 359 5511 Email: reservations@ dhowpalacedubai.com Dubai Marriot Harbour Hotel and Suites PO Box 66662 Tel: 319 4000; Fax: 319 4006 Email: mhrs.dxbhr.rooms.reservation@ marriott.com Emirates Concorde Hotel & Residence PO Box 64225 Tel: 223 0003; Fax: 227 0888 Email: reservation@ emiratesconcorde.com Emirates Grand Hotel PO Box 120328 Tel: 323 0000; Fax: 323 0003 Email: reservations@egh.ae Flora Grand Hotel PO Box 120328 Tel: 223 3344; Fax: 222 2880 Email: grandreservations@ florahospitality.ae Fortune Grand Hotel PO Box 98661 Tel: 271 9998; Fax: 271 4477 Email: reservations@fortune-hotels.net Four Points by Sheraton Bur Dubai PO Box 33196 Tel: 397 7444; Fax: 397 7040 Email: reservations.fps@fourpoints.com Four Points by Sheraton Downtown Dubai PO Box 116162 Tel: 354 3333; Fax: 354 3111 Email: reservations.downtowndubai@ fourpoints.com Four Points by Sheraton - Sheikh Zayed Road PO Box 116162 Tel: 323 0333; Fax: 323 0343 Email: reservations.szrdubai@ fourpoints.com Gloria Hotel PO Box 5022222 Tel: 396 6666; Fax: 381 8067 Email: reservation@ gloriahoteldubai.com
Golden Tulip Al Barsha PO Box 125962 Tel: 341 7750; Fax: 341 7751 Email: reservation@ goldentulipalbarsha.com Grand Central Hotel PO Box 185722 Tel: 299 9977; Fax: 298 0333 Email: reservations@ grandcentraldxb.com Grand Excelsior Hotel PO Box: 214343 Tel: 444 9999, Fax: 444 9998 Email : reservations@grandexcelsior.ae Hall Mark Hotel PO Box 64264 Tel: 222 1999; Fax: 229 6236 Email: reservations.hmh@ etastarhsopitality.com Hatta Fort Hotel PO Box 9277 Tel: 809 9333; Fax: 852 3561 Email: hfh@jaihotels.com
Metropolitan Hotel Deira PO Box 33214 Tel: 295 9171; Fax: 295 8377 Email: res.metdeira@habtoorhotels.com
Riviera Hotel PO Box 1388 Tel: 222 2131; Fax: 221 1820 Email: riviera@emirates.net.ae
Metropolitan Hotel Dubai PO Box 26666 Tel: 343 0000; Fax: 343 2495 Email: res.metdubai@habtoorhotels.com
Rose Rayhaan by Rotana P.O. Box 126452 Tel: 323 0111; Fax: 323 0222 Email: res.rose@rotana.com
Millennium Airport Hotel PO Box 13018 Tel: 702 8888; Fax: 702 8877 Email: res@mill-airportdubai.com
Royal Ascot Hotel PO Box 11560 Tel: 355 8500; Fax: 355 8501 Email: info@royalascothoteldubai.com
Moscow Hotel PO Box 119911 Tel: 228 8222; Fax: 228 8220 Email: reservation@ moscowhoteldubai.com
Rydges Plaza Dubai PO Box 24621 Tel: 398 2222; Fax: 398 3700 Email: reservations_dubai@rydges.ae
Novotel Deira City Centre PO Box 185310 Tel: 292 5200; Fax: 292 5201 Email: H6482@accor.com
Sadaf Delmon Hotel Al Rigga PO Box 21969 Tel: 2280 222, Fax: 2284 287 Email: resv@delmonhotel.ae
Novotel World Trade Centre PO Box 9622 Tel: 332 0000; Fax: 332 0001 Email: H5261@accor.ae
Sea View Hotel PO Box 52700 Tel: 355 8080; Fax: 355 0099 Email: Reservation@ seaviewhoteldubai.com
Pullman Dubai Mall of the Emirates PO Box 450309 Tel: 377 2000, Fax: 377 2001 Email: h7337@accor.com
Sheraton Deira Hotel & Towers PO Box 5772 Tel: 268 8888; Fax: 268 8876 Email: sheratondeira@sheraton.com
Qamardeen Hotel PO Box 114788 Tel: 428 6888; Fax: 428 6999 Email: reservationsqamardeen@ southernsun.ae
Suha City Hotel PO Box 81933 Tel: 209 5000; Fax: 209 5111 Email: reservations.uae@ mondohospitality.com
Radisson Blu Hotel, Dubai Media City PO Box 211723 Tel: 366 9111; Fax: 361 1011 Email: reservations.dubai@radissonblu.com
The Country Club Hotel PO Box 118094 Tel: 398 8840; Fax: 398 5352 Email: reservation@countryclubdubai.com
Landmark Hotel Riqqa PO Box 42222 Tel: 294 6677; Fax: 394 6556 Email: riqqa@landmarkhotels.net
Radisson Blu Hotel, Dubai Deira Creek PO Box 476 Tel: 222 7171; Fax: 221 6741 Email: reservations.dxbza@ radissonblu.com
Time Grand Plaza Hotel PO Box 237844 Tel: 233 4444; Fax: 233 4445 Email: reservations@timehotels.ae
Le MĂŠridien Fairway PO Box 36400 Tel: 608 5000; Fax: 282 3030 Email: reservation.lmdubai@ lemeridien.com
Radisson Blu Hotel, Downtown Dubai PO Box 115138 Tel: 450 2000; Fax: 450 2099 Email: reservations.downtown.dubai@ radissonblu.com
Lotus Boutique Hotel PO Box 172747 Tel: 273 5555; Fax: 273 9600 Email: info@lotus-hospitality.com
Ramada Chelsea Hotel Al Barsha PO Box 120257 Tel: 501 9000; Fax: 501 9100 Email: reservation@ ramadachelseadubai.com
Holiday Inn Downtown Dubai PO Box 29499 Tel: 228 8889; Fax: 228 0033 Email: rsvn@hidubai.ae Holiday Inn Dubai Al Barsha PO Box 115443 Tel: 323 4333; Fax: 323 4334 Email: reservations@hialbarsha.com Jumeira Rotana Hotel Dubai PO Box 33640 Tel: 345 5888; Fax: 345 8777 Email: res.jumeira@rotana.com Landmark Grand Hotel PO Box 42222 Tel: 250 1111; Fax: 2502020 Email: grand@landmarkhotels.net
Lotus Hotel PO Box 63833 Tel: 227 8888; Fax: 228 0840 Email: reservationslh@lotushospitality.com
Towers Rotana Hotel PO Box 30430 Tel: 343 8000; Fax: 343 5111 Email: res.towers@rotana.com Traders Hotel PO Box 81877 Tel: 265 9888; Fax: 265 9777 Email: reservarions.thbd@ tradershotels.com three-star hotels +971 4
Ramada Continental Hotel PO Box 31999 Tel: 266 2666; Fax: 266 9830 Email: reservation@ ramadacontinental.com
Al Khaleej Holidays PO Box 19260 Tel: 227 6565; Fax: 227 9686 Email: kholiday@alkhaleejhotels.com
Ramada Hotel Dubai PO Box 7979 Tel: 351 9999; Fax: 351 5021 Email: resv1@ramadadxb.ae
Marco Polo Hotel PO Box 25570 Tel: 272 0000; Fax: 272 0002 Email: reservation@marcopolohotel.net
Al Khaleej Hotel PO Box 10559 Tel: 221 1144; Fax: 223 7140 Email: khotel@alkhaleejhotels.com
Ramada Jumeirah Hotel P.O.Box 121122, Tel: 702 7000 ; Fax: 702 7099 Email: reservations@ramadajumeirah.ae
Marina Byblos Hotel PO Box 123223 Tel: 448 8222; Fax: 448 8220 Email: reservation@ marinabybloshotel.com
Ambassador Hotel PO Box 3226 Tel: 393 9444; Fax: 393 9193 Email: ambhotel@astamb.com
Ramee Royal Hotel PO Box 26816 Tel: 334 4088; Fax: 334 4077 Email: telesalesryl@rameehotels.com
Arabian Park Hotel PO Box 122382 Tel: 324 5999; Fax: 324 5550 Email: aphreservations@wafihotels.com
Regent Palace Hotel PO Box 26816 Tel: 396 3888; Fax: 396 4080 Email: reservations@rameehotels.com
Astoria Hotel PO Box 457 Tel: 353 4300; Fax: 353 5665 Email: reserve@astamb.com
Majestic Hotel Tower Dubai PO Box 122235 Tel: 359 8888; Fax: 359 8889 Email: reservation@ dubaimajestic.com
Media One Hotel - Dubai Media City PO Box 121818 Tel: 427 1000 Fax: 427 1001 Email: cu@mediaonehotel.com
2012 – 2013 | 63
DUBAI BUSINESS HANDBOOK
Auris Lodge Al Barsha PO Box 184827 Tel: 3255 088; Fax: 325 5288 Email: lodge1@auris-hotels.com City Star Hotel PO Box 118747 Tel: 227 0002; Fax: 227 2245 Email: starcity@emirates.net.ae Citymax Bur Dubai PO Box 50271 Tel: 407 8000, Fax: 325 2969 Email: reservations@citymaxhotels.com Citymax Hotel Al Barsha PO Box 116121 Tel: 409 8000; Fax: 3255780 Email: reservations@citymaxhotels.com Claridge Hotel PO Box 1833 Tel: 271 6666, Fax: 272 2626 Email: reservation@mehgroupdxb.com Comfort Inn Hotel PO Box 56352 Tel: 222 7393; Fax: 222 9910 Email: sales@hotelcomfortinn.com Copthorne Airport Hotel Dubai PO Box 13018 Tel: 702 8888; Fax: 282 0627 Email: res@mill-airportdubai.com Coral Admiral Hotel PO Box 26888 Tel: 393 5333; Fax: 393 5111 Email: admplaz@emirates.net.ae Deira Town Hotel PO Box 171404 Tel: 223 3456; Fax: 223 1313 Email : dthtl@eim.ae Deira Town Hotel PO Box 171404 Tel: 223 3456; Fax: 223 1313 Email: dthtl@eim.ae Desert Palm Hotel and Resort PO Box 119171 Tel: 323 8888; Fax: 323 8053 Email: destination@desertpalm.ae Dream Palace Hotel PO Box 82777 Tel: 222 9292; Fax: 222 7779 Email: dphtl@eim.ae Dubai Grand Hotel PO Box 34150 Tel: 263 2555; Fax: 263 5552 Email: reservation@dubaigrandhotel.ae Dubai Palm Hotel PO Box 21969 Tel: 271 0021; Fax: 272 1698 Email: reservations@ dubaipalmhotel.com Dulf Hotel PO Box 33324 Tel: 228 5444; Fax: 228 2848 Email: dulf@emirates.net.ae Fortune Hotel PO Box 49185 Tel: 222 2204; Fax: 222 2551 Email: frontoffice@fortunehoteluae.com Fortune Plaza Hotel PO Box 49185 Tel: 263 5500, Fax: 263 5818 Email: plaza@fortunegroupofhotels.com Fortune Pearl Hotel PO Box 98661 Tel: 272 5888; Fax: 272 9555 Email: reservationfp@fortune-hotels.net Fortune Plaza Hotel PO Box 49185
64 | 2012 – 2013
Tel: 263 5500; Fax: 263 5818 Email: plaza@fortunegroupofhotels.com
Email: reservations.dia@ mena.premierinn.com
Grandeur Hotel PO Box 282429 Tel: 371 6666; Fax: 323 4722 Email: reservations@grandeurhotel.com
Premier Inn Dubai Silicon Oasis PO Box 35118 Tel: 382 1555; Fax: 382 1666 Email: reservations.dso@mena. premierinn.com
Howard Johnson Hotel PO Box 30329 Tel: 393 9911, Fax: 393 9977 Email: reservations@hojoburdubai.com Hotel Ibis Al Barsha PO Box 450011 Tel: 399 6699 ; Fax: 399 6669 Email: h6540-re@accor.com Imperial Suites Hotel PO Box 52444 Tel: 351 5100; Fax: 351 1647 Email: imphotel@emirates.net.ae Jonrad Hotel PO Box 29476 Tel: 222 5550; Fax: 222 5543 Email: conradha@emirates.net.ae Karama Hotel PO Box 116945 Tel: 336 6607; Fax: 334 1661 Email: reservation@karamahotel.ae
Premier Inn Hotel Investments Park PO Box 35118 Tel: 885 0999; Fax: 885 1729 Email: reservations.dip@mena. premierinn.com Rainbow Hotel LLC PO Box 6283 Tel: 357 2172; Fax: 357 2131 Email: raindxb@emirates.net.ae Ramee Rose Hotel PO Box 26816 Tel: 450 0111; Fax: 450 0222 Email: reservation.rose@ rameehotels.com Regal Plaza Hotel PO Box 26842 Tel: 355 6633; Fax: 355 6622 Email: reservationregal@ rameehotels.com
King’s Park Hotel PO Box 13130 Tel: 228 9999; Fax: 227 1777 Email: kingsparkhotel@gmail.com
Regent Beach Resort PO Box 127328 Tel: 344 5777, Fax: 344 6789 Email: reservationrbr@rameehotels.com
Landmark Hotel PO Box 42222 Tel: 227 6666; Fax: 224 3997 Email: lannd1@emirates.net.ae
Rio Hotel Dubai PO Box 49789 Tel: 325 9966, Fax: 325 9027 Email: es@riohoteldubai.com
Landmark Plaza Hotel PO Box 42222 Tel: 227 5555; Fax: 228 3533 Email: lanplaza@emirates.net.ae
Rydges Plaza Dubai PO Box 24621 Tel: 398 2222, Fax: 398 3700 Email: reservations_dubai@rydges.ae
London Crown Hotel PO Box 31388 Tel: 357 2000; Fax: 357 3355 Email: reservations.lch@londoncrown.ae
Sadaf Delmon Hotel: Al Bateen PO Box 172778 Tel: 223 9000, Fax: 228 3455 Email: natella583@mail.ru
London Suites Hotel PO Box 2603 Tel: 324 4774; Fax: 324 4884 Email: lsuites@emirates.net.ae
Sandras Inn Hotel PO Box 5062 Tel: 222 4333; Fax: 222 5373 Email: sandrain@emirates.net.ae
Lords Hotel PO Box 27867 Tel: 228 9977; Fax: 227 3772 Email: lords@eim.ae
Seashell Inn Hotel PO Box 20715 Tel: 393 4777; Fax: 393 4466 Email: reservation@seashellinnhotel.com
Mayfair Hotel PO Box 33315 Tel: 228 4444; Fax; 222 7228 Email: info@mayfairdubai.ae
St George Hotel PO Box 3944 Tel: 225 1122; Fax: 226 8383 Email: reservation@stgeorgedubai.ae
Montreal Hotel PO Box 34296 Tel: 221 7676; Fax: 221 7674 Email: info@montrealhotel.ae
Suite Novotel, Mall of the Emirates PO Box 283825 Tel: 382 3200; Fax: 382 3201 Email: H6670@accor.com
Nihal Hotel PO Box 14914 Tel: 295 7666; Fax: 295 7676 Email: reservation@nihalhotel.ae
Sun & Sands Hotel PO Box 35659 Tel: 223 9000; Fax: 228 3455 Email: sshtl@emirates.net.ae
Orchid Hotel PO Box 14042 Tel: 295 6999; Fax: 295 8844 Email: orchidsl@emirates.net.ae
Sun and Sands Downtown PO Box 187168 Tel: 222 2110; Fax: 222 2311 Email: ssdt@eim.ae
Palm Beach Hotel PO Box 5822 Tel: 393 1999; Fax: 393 3111 Email: palmbhtl@emirates.net.ae
Time Oak Hotel & Suites PO Box 283634 Tel: 437 7888; Fax: 437 7999 Email: reservations@timehotels.ae
Premier Inn Dubai International Airport PO Box 35118 Tel: 260 4000, Fax: 260 4004
Tulip Inn Hotel PO Box 500707 Tel: 367 1222; Fax: 368 8968 Email: info@tulipinnfzllc.com
Versailles Hotel PO Box 33382 Tel: 227 7880; Fax: 227 7725 Email: sriman@versailleshotel.ae York International Hotel PO Box 82555 Tel: 355 5500; Fax: 355 7669 Email: reservations@ yorkinternationalhotel.ae Zain International Hotel PO Box 14938 Tel: 222 2202; Fax: 222 2205 Email: reservations@ zaingrouphotels.com deluXe hotel apartments +971 4 Al Faris Hotel Apartments 3 PO Box 31219 Tel: 336 6566; Fax: 335 5626 Email: reservations@alfarisdubai.com Al Jawhara Hotel Apartments PO Box 121711 Tel: 294 441; Fax: 294 4556 Email: reservation@aljawharahotel.com Al Manar Hotel Apartments PO Box 111695 Tel: 265 8999; Fax: 265 8998 Email: reservations@almanarhotel.ae Al Murooj Rotana Suites PO Box 117546 Tel: 321 1111; Fax: 321 5555 Email: res.almurooj@rotana.com Al Nawras Hotel Apartments PO Box 88189 Tel: 607 9000; Fax: 607 9111 Email: res@alnawrashotel.ae Al Sondos Suites by Le Méridien PO Box 113562 Tel: 294 9797; Fax: 295 6464 Email: reservations.alsondos@ lemeridien.com Arabian Dreams Hotel Apartments PO Box 31993 Tel: 398 3888; Fax: 398 8839 Email: info@arabian-dreams.com Arjaan Hotel Apartment – Dubai Media City PO Box 502828 Tel: 436 0000; Fax: 436 0111 Email: res.arjaandmc@rotana.com Belbedere Court Hotel Apartment PO Box 119137 Tel: 119137; Fax: 3555150 Email: info@belvedecourt.ae Burjuman Arjaan Hotel Apartments PO Box 111397 Tel: 352 4444; Fax: 352 7666 Email: res.burjuman@rotana.com Capitol Residence PO Box 62556 Tel: 393 2000; Fax: 393 2200 Email: capres@emirates.net.ae Chelsea Garden Hotel Apartment(1) PO Box 124169 Tel: 437 7322; Fax: 437 7378 Email: reservation@chelseagardendubai.com Chelsea Tower Hotel Apartments PO Box 118049 Tel: 343 4347; Fax: 343 3338 Email: reservation@chelseatowerdubai.com City Centre Residence PO Box 61871 Tel: 294 1333; Fax: 295 959 Email: h2022@accor.com
DUBAI BUSINESS HANDBOOK
City Season Suites PO Box 56421 Tel: 295 5583; Fax: 295 5584 Email: reservations@cityseasonsdubai.com Clover Creek Hotel Apartments PO Box 125918 Tel: 233 6400; Fax: 233 6401 Email: reservations@cityseasonsdubai.com Comfort Inn Hotel Apartments PO Box 500849 Tel: 448 9888; Fax: 448 9889 Email: reservations@comfortinnha.com Coral Boutique Hotel Apartments PO Box 24948 Tel: 340 9040; Fax: 341 3273 Email: reservation@ coral-boutiquehotel.com Coral Boutique Villas PO Box 124446 Tel: 402 8888; Fax: 347 2235 Email: sales@coral-boutiquevillas.com Corp Executive Hotel Apartments PO Box 450605 Tel: 316 4040; Fax: 399 0754 Email: reservations@corp-hotels.com Deira Suites Hotel Apartment PO Box 186256 Tel: 222 5353; Fax: 229 4111 Email: dsuites@deirasuites.com Dusit Residence Marina PO Box 212744 Tel: 425 9999; Fax: 422 0122 Email: dedmrsvn@dusit.com Emirates Concorde Hotel & Residence PO Box 64225 Tel: 223 0003; Fax: 227 0888 Email: reservation@emiratesconcorde.com Emirates Stars Hotel Apartments PO Box 86880 Tel: 258 9888; Fax: 258 5682 Email: dxb@emiratesstar.ae Website: www.emiratesstars.ae Flora Creek Hotel Apartments PO Box 119062 Tel: 294 3232; Fax: 294 3228 Email: creekreservation@ florahospitality.com Flora Park Hotel Apartments PO Box 114166 Tel: 294 9966; Fax: 294 4055 Email: parkreservation@ florahospitality.com Fraser Suites Dubai PO Box 502306 Tel: 440 1400; Fax: 4401 401 Email: reservations.dubai@ frasershospitality.com Gloria Hotels PO Box 50222 Tel: 381 8000, Fax: 3996000 Email: reservations@gloriahoteldubai.com Grand Bellevue Hotel PO Box 502424 Tel: 449 9449; Fax: 449 9449 Email: reserve.dubai@bellevue-hotels.com Grand Hyatt Residence PO Box 7167 Tel: 317 1111; Fax: 317 1200 Email: residencefrontdeskgh@hyatt.com Grand MidWest Express Hotel Apartments PO Box 125616 Tel: 437 7111; Fax: 422 6825 Email: rsvngme@grandmidwest.com
66 | 2012 – 2013
Grand MidWest Tower Hotel Apartments PO Box 125616 Tel: 436 2000; Fax: 422 1983 Email: crs@grandmidwest.com InterContinental Residence Suites, Dubai Festival City PO Box 112225 Tel: 701 3333; Fax: 232 9096 Email: reservation@ichdfc.ae Lotus Downtown Metro Hotel Apartment LLC PO Box 171746 Tel: 206 8888; Fax: 225 5996 Email: Reservationsldma@lotushospitality.com Lotus Grand Hotel Apartments PO Box 183532 Tel: 292 8888; Fax: 265 8587 Email: reservationslea@lotushospitality.com Lotus Hotel Apartment and Spa, Dubai Marina PO Box 376332 Tel: 440 2888; Fax: 447 4399 Email: reservationslghm@lotushospitality.com Marina Hotel Apartment PO Box 11640 Tel: 399 6644, Fax: 399 6633 Email: reservation@ marinahotelapt.com Marriott Executive Apartments Dubai Creek (A) PO Box 81148 Tel: 213 1000; Fax: 213 2000 Email: Hany.salah@marriott.com Marriott Executive Apartments Dubai Creek (B) PO Box 81148 Tel: 213 1000; Fax: 213 2000 Email: mea.dxber.front.desk@marriott.com Marriott Executive Apartments Green Community PO Box 63845 Tel: 885 2222; Fax: 885 2525 Email: cy.dxbcy.reservation@marriot.com Oasis Beach Tower, Luxury Hotel Apartments PO Box 26500 Tel: 399 4444; Fax: 399 4200 Email: reservations.ob@jaihotels.com Park Hotel Apartments PO Box 122161 Tel: 324 6111; Fax: 324 6222 Email: groupreservations@ wafihotels.com Pearl Coast Premier Hotel Apartment PO Box124964 Tel: 428 9999; Fax: 428 9900 Email: pearlcoast@dusit.com Ramada Hotel Apartment- Downtown Burj Dubai PO Box 116566 Tel: 330 7330; Fax: 330 7300 Email: reservation@ ramadadowntowndubai.com Rihab Rotana Suites PO Box 33871 Tel: 294 0300; Fax: 294 0400 Email: res.rihab@rotana.com Royal Ascot Hotel Apartments PO Box 125954 Tel: 351 4949 Fax: 351 8549 Email: reservation@ royalacothotelptdxb.com
Savoy Crest Hotel Apartments PO Box 49519 Tel: 355 4488; Fax: 351 2343 Email: crest@savoydubai.ae
Arabian Gulf Auditing PO Box 1513 Tel: 262 3761; Fax: 262 3760 Email: agaudtng@emirates.net.ae
Savoy Suites Hotel Apartment PO Box 28950 Tel: 355 3000; Fax: 355 1330 Email: suites@savoydubai.ae
Ashok Kapur Auditing PO Box 3290 Tel: 337 7958; Fax: 334 5515 Email: ashok123@emirates.net.ae
Star Metro Deira Hotel Apartments PO Box 184786 Tel: 235 9944; Fax: 235 9462 Email: reservations.smd@ etastarhospitality.com
Awni Farsakh & Company PO Box 4310 Tel: 269 6899; Fax: 269 6788 Email: farsakh1@emirates.net.ae
Taj Palace Hotel Dubai PO Box 42211 Tel: 223 2222; Fax: 227 8222 Email: tphreservations.dxb@tajhotels.com
BDO Patel & Al Saleh PO Box 1961 Tel: 222 2869; Fax: 227 4867 Email: info@bdo.ae
Tamani Hotel Marina PO Box 215853 Tel: 318 3888; Fax: 318 3899 Email: reservations@tamanimarina.ae
Deloitte and Touche PO Box 282056 Tel: 3698999; Fax: 3698998 Email: leldarbi@deloitte.com
Wafi Residence PO Box 721 Tel: 324 7222; Fax: 324 9651 Email: property@wafi.com
Emirates Accountancy & Auditing Co PO Box 3971 Tel: 222 7319; Fax: 221 6278 Email: hurmoodi@emirates.net.ae
Waterview Executive Hotel Apartments PO Box 115115 Tel: 295 0000; Fax: 295 5010 Email: waterview@gargashco.ae
Farhat Office PO Box 4647 Tel: 266 2801; Fax: 269 3625 Email: info@farhatco.com
Xclusive Hotel Apartments PO Box 126012 Tel: 359 9925; Fax: 359 9926 Email: reservations@ xclusivehoteldubai.com
Ghassan Al Saheb Public Accountants PO Box 9177 Tel: 295 8614; Fax: 295 7414 Email: gsahebpa@emirates.net.ae
chartered accountants in dubai +971 4
Grant Thornton Auditing & Accounting PO Box 1620 Tel: 268 8070; Fax: 269 4599 Email: info@gtuae.net
Abdul Hussain & Associates PO Box 3818 Tel: 228 4452; Fax: 228 6652 Email: najmias@emirates.net.ae
Griffin Nagda & Company PO Box 1400 Tel: 297 5010; Fax: 297 5020 Email: info@griffinnagda.com
Abdul Majeed Hamadeh & Company PO Box 1669 Tel: 222 1936; Fax: 227 5597 Email: amhaudit@emirates.net.ae
Kothari Auditors & Accountants PO Box 51504 Tel: 352 6330; Fax: 352 6332 Email: kaudit@emirates.net.ae
AF Ferguson & Company PO Box 7219 Tel: 331 8856; Fax: 331 7901 Email: affdxb@emirates.net.ae AGN Mak Chartered Certified Accounts PO Box 6747 Tel: 228 3008; Fax: 227 4435 Email: dubai@horwathmak.com
KPMG Peat Marwick PO Box 3800 Tel: 330 1113; Fax: 330 1515 Website: www.ae-kpmg.com Mahendra Asher & Company PO Box 4421 Tel: 222 7580; Fax: 223 3715 Email: masherdb@emirates.net.ae
Al Ghaith & Company PO Box 8293 Tel: 398 8575; Fax: 398 8595 Email: agcmsi@emirates.net.ae
Malik & Marzook Chartered Accountants PO Box 13222 Tel: 223 7763; Fax: 227 5591 Email: info@malikandmarzouk.com
Al Khaja Chartered Accountants & Management Consultants PO Box 14805 Tel: 268 1400; Fax: 268 1300 Email: alkhajagroup@gmail.com
Martin Cox & Associates PO Box 113308 Tel: 3215848; Fax: 3215838 Email: mimc@eim.ae
Al Marri & Bin Faris Auditing PO Box 15747 Tel: 221 1102; Fax: 221 1103 Email: info@farisco.ae Al Nwilatie Chartered Accountants PO Box 7242 Tel: 222 8199; Fax: 223 8055 Email: nwilatie@emirates.net.ae Alliott Hadi Shahid Chartered Accountants PO Box 13617 Tel: 222 7355; Fax: 222 8916 Email: alliotdb@emirates.net.ae
Masters Legal Accountants PO Box 7191 Tel: 222 1148; Fax: 222 9115 Email: masters@eim.ae Mazars Shartered Associates PO Box 6212 Tel: 3573119; Fax: 3473110 Email: mazars@eim.ae Moaaz Mohd. Public Accountants PO Box 171870 Tel: 221 3941; Fax: 221 4912 Email: moaazmoh@emirates.net.ae
business directory
Moore Stephens PO Box 28817 Tel: 282 0811; Fax: 282 0812 Email: stephenz@emirates.net.ae
Abdul Rahman Ali Lootah Advocates PO Box 4866 Tel: 294 4111; Fax: 294 4401 Email: info@lootahlaw.ae
Morison Menon Chartered Accountants PO Box 55535 Tel: 3366990; Fax: 3366992 Email: jon@morisonmenon.com
ADAM Paralegal PO Box 183827 Tel: 341 9701; Fax: 341 9702 Email: aziz@plsme.com
NR Doshi & Co Chartered Accountants PO Box 13742 Tel: 352 8001; Fax: 352 8002 Email: contact@nrdoshi.ae Pannel Kerr Forster PO Box 13094 Tel: 223 6508; Fax: 223 4524 Email: dubai@pkfuae.com Pioneer Auditing PO Box 15892 Tel: 222 6464; Fax: 227 3020 Email: pioaudit@emirates.net.ae Price Waterhouse Coopers PO Box 11987 Tel: 304 3100; Fax: 363 7039 Email: pwc.emirates@ae.pwc.com Puthran & Co Chartered Accountants PO Box 50127 Tel: 345 2006; Fax: 345 2007 Email: puthran@emirates.net.ae
Advocate Without Frontiers PO Box 40073, Jebel Ali Tel: 050 506 5861; Fax: 227 4418 Email: advocatehassan@emirates.net.ae Afridi & Angell PO Box 9371 Tel: 330 3900; Fax: 330 3800 Email: dubai@afridi-angell.com Ahmed Hashim Advocates & Legal Consultants PO Box 13525 Tel: 355 5600; Fax: 355 5400 Email: ahmedlaw@emirates.net.ae Al Bahar & Associates PO Box 49408 Tel: 324 4455; Fax: 324 4992 Email: baharadv@emirates.net.ae Al Jabri & Associates Legal Consultants PO Box 12923 Tel: 228 5596; Fax: 222 9235 Email: jabriauh@emirates.net.ae
Rajah Franjieh & Company PO Box 3770 Tel: 295 7464; Fax: 295 7359 Email: audit@franjieh.com
Al Kamali Advocates & Legal Consultants PO Box 4948 Tel: 222 2228; Fax: 222 0999 Email: info@alkamali.ae
Sajjad Haider & Company PO Box 3251 Tel: 222 2126; Fax: 223 8881 Email: mail@sajjadhaider.com
Al Khabban Advocates PO Box 4790 Tel: 221 2900; Fax: 221 5112 Email: info@alkabban.com
Salim Rajkotwala Chartered Accountants PO Box 40972 Tel: 236 8945; Fax: 236 8944 Email: salim786@emirates.net.ae Sangani & Company Chartered Accountants PO Box 13403 Tel: 393 1998; Fax: 393 5574 Email: sangco@emirates.net.ae
Al Khaleej Advocates and Legal Consultants PO Box 13903 Tel: 228 8808; Fax: 228 8863 Email: lawfirm@emirates.net.ae
Standard Accountants PO Box 27430 Tel: 273 3034; Fax: 273 3032 Email: info@standardaccount.com Sufian Al-Agha & Company Public Accountants PO Box 8540 Tel: 295 5274; Fax: 295 0081 Email: aghaauditor@yahoo.com
Al Matrooschi Advocates PO Box 30767 Tel: 282 8999; Fax: 282 8998 Email: asm@malc.ae Al Midfa & Associates PO Box 32367 Tel: 227 2701; Fax: 227 7422 Email: midfaadv@emirates.net.ae Al Qari Advocates & Legal Consultants PO Box 11268 Tel: 324 3330; Fax: 324 3331 Email: avocat@emirates.net.ae
Talal Abu-Ghazaleh & Company PO Box 1991 Tel: 266 3368; Fax: 266 5132 Email: tagco.dubai@tagi.com
Al Roken & Associates PO Box 52512 Tel: 227 6655; Fax: 227 2720 Email: br@alroken.com
Thakkar Chartered Accountants PO Box 6871 Tel: 393 9053; Fax: 393 9054 Email: thakkars@emirates.net.ae
Al Saqer & Alwakel PO Box 1809 Tel: 266 7791; Fax: 266 7633
UHY Saxena PO Box 23271 Tel: 351 7007; Fax: 351 7157 Email: mail@uhyuae.com lawyers and leGal consultants in dubai +971 4 Abbas Al Hawai & Associates PO Box 55074 Tel: 343 3313; Fax: 343 9474 Email: abashwai@emirates.net.ae
Al Shaali & Company PO Box 20220 Tel: 295 0001; Fax: 295 0003 Email: info@alshaali-co.com Al Sharif Advocates and Legal Consultants PO Box 8867 Tel: 262 8222; Fax: 262 8111 Email: dubailaw@emirates.net.ae Al Taher & Al Sabri Advocates & Legal Consultants PO Box 200
Tel: 351 1158; Fax: 3516169 Email: altaher-alsabri@hotmail.com
Tel: 295 5388; Fax: 295 5377 Email: arhilal@emirates.net.ae
Al Tamimi & Company Advocates & Legal Consultants PO Box 9275 Tel: 364 1641; Fax: 364 1777 Email: info@tamimi.com
Hourani & Associates PO Box 10152 Tel: 222 0247; Fax: 222 5102 Email: info@houraniassociates.com
Al Wasl International Group PO Box 75771 Tel: 321 2555; Fax: 343 3180 Email: awiglaw@awiglaw.ae Allen & Overy PO Box 506678 Tel: 332 3190; Fax: 426 7199 Email: laura.navid@allenovery.com Apex Juris Advocates & Legal Consultants PO Box 3858 Tel: 222 2314; Fax: 222 8147 Email: apxjuris@emirates.net.ae
Ibrahim Khouri Advocates & Legal Consultants PO Box 115565 Tel: 326 6677; Fax: 358 8608 Email: Ymene@khourilawyers.com Jaafar Alwan, Al Jaziri & Associates (Advocates & Legal Consultants) PO Box 722 Tel: 262 6777; Fax: 262 9282 Email: jaflaw@emirates.net.ae James Berry & Associates PO Box 52294 Tel: 331 7552; Fax: 331 7553 Email: berry@ jamesberrylaw.ae
Bujessaim & Al Maliki PO Box 1764 Tel: 222 1758; Fax: 221 4557 Email: droit@eim.ae
Kashwani Law Firm PO Box 4703 Tel: 352 8887; Fax: 352 5330 Email: klf@kashwanilaw.net
Canadian Legal Services PO Box 32422 Tel: 355 4646; Fax: 355 2357 Email: cls@ilsgroup.com
Khalaf Altaie Legal Office PO Box 7765 Tel: 332 4888; Fax: 332 4343 Email: altaie@emirates.net.ae
Clifford Chance PO Box 9380 Tel: 362 0444; Fax: 362 0445 Email: info@cliffordchance.com
Lawyers Chamber PO Box 5624 Tel: 228 4838; Fax: 222 9675 Email: lawyers-1@hotmail.com
Clyde & Co PO Box 7001 Tel: 331 1102; Fax: 331 9920 Email: mero@clydeco.ae
Legal Centre Advocates & Legal Consultants PO Box 2762 Tel: 335 4333; Fax: 335 4331 Email: legalcentre@hotmail.com
Dalmook Mohammed Dalmook PO Box 3467 Tel: 221 2922; Fax: 222 7905 Email: information@dalmook.ae Dar Al Adalah for Advocates and Legal Consultants PO Box 15878 Tel: 335 5577; Fax: 335 4000 Email: aladalah@daraladalah.com Dar Al Bayan Advocates & Legal Consultants PO Box 25629 Tel: 221 2494; Fax: 221 2899 Email: bayanlaw@emirates.net.ae Denton Wilde Sapte PO Box 1756 Tel: 331 0220; Fax: 331 0201 Email: dubai@dentonwildesapte.com Emirates Advocates PO Box 9055 Tel: 330 4343; Fax: 330 3993 Email: contact@emiratesadvocates.com Fatma Al Moosa Advocate & Legal Consultants PO Box 33727 Tel: 332 8182; Fax: 332 8187 Email: info@fatmaalmoosa.com Galadari & Associates Advocates and Legal Consultants PO Box 7992 Tel: 393 7700; Fax: 393 7755 Email: info@galadarilaw.com Habib Al Mulla and Company PO Box 2268 Tel: 331 6868; Fax: 331 6050 Email: hmulla@emirates.net.ae Hilal & Associates Advocates & Legal Consultants PO Box 7372
Lutfi & Company (Advocates & Consultants) PO Box 8812 Tel: 332 1117; Fax: 331 1455 Email: lawlutfi@emirates.net.ae Maamoun Al Khouli & Associates Advocates & Legal Consultants PO Box 62232 Tel: 336 8833; Fax: 336 9696 Email: office@alkhouli.ae Mohd Amin Gheyath Advocates & Legal Consultants PO Box 7794 Tel: 221 4646; Fax: 227 9090 Email: gheyath@emirates.net.ae Muna Al Ansari Advocate & Legal Consultant PO Box 27252 Tel: 269 9255; Fax: 269 4955 Email: mouna1@lawyer.com Naji Beydoun & Associates PO Box 4609 Tel: 222 5151; Fax: 221 1101 Email: nbalawoi@emirates.net.ae Nasser Al Jaroodi Advocates & Legal Consultants PO Box 5958 Tel: 227 4554; Fax: 227 3730 Email: info@aljaroodiadv.com Rasheed Haroun Legal Services PO Box 3376 Tel: 222 2722; Fax: 228 3678 Email: legal@emirates.net.ae Riyad Hamdan Advocates Office PO Box 6481 Tel: 223 1181; Fax: 221 8067 Email: riyadhamdan@gmail.com
2012 – 2013 | 67
DUBAI BUSINESS HANDBOOK
Rolf Meywer - Reumann Legal Consultancy PO Box 9353 Tel: 331 7110; Fax: 331 3832 Email: dubai@roedl.ae
Al Fujairah National Insurance Co PO Box 11296 Tel: 222 3207; Fax: 221 2808 Email: dub@fujinsco.ae
Gargash Insurance PO Box 50251 Tel: 337 9800; Fax: 337 8001 Email: hodubai@gargashinsurance.com
The Lebanese Insurance Company PO Box 3664 Tel: 222 5323; Fax: 221 7215 Email: cla31@emirates.net.ae
Rycx Legal Consultants PO Box 32169 Tel: 224 6480; Fax: 222 0255 Email: contact@rycx-advocates.com
Al Futtaim Willis Faber (Pvt) Ltd PO Box 152 Tel: 429 4700; Fax: 429 1375 Email: cabernosb@willas.com
HSBC Insurance Brokers PO Box 24912 Tel: 324 2600; Fax: 324 1727 Email: inae@hsbc.com
The New India Assurance Co Ltd PO Box 5701 Tel: 352 2539; Fax: 351 8544 Email: info@nia-dubai.com
Samir Kanaan & Associates PO Box 101 Tel: 222 9345; Fax: 228 4586 Email: kananlaw@emirates.net.ae
Al Ittihad Al Watani (General Insurance Society for the Near East) PO Box 3000 Tel: 282 3266; Fax: 282 3490 Email: unic@unic.ae
Insurance House PO Box 117474 Tel: 417 4700; Fax: 417 4701 Email: customerservice@ insurancehouse.ae
Union Insurance Co PO Box 35272 Tel: 282 5111; Fax: 282 8191 Email: uninsdxb@emirates.net.ae
Al Sager Insurance UAE Co Ltd PO Box 14614 Tel: 702 8500; Fax: 282 1873 Email: asnic@eim.ae
Iran Insurance Company PO Box 2004 Tel: 221 4747; Fax: 221 7660 Email: ro@bimehir.com
Schluter Graf & Partner PO Box 29337 Tel: 397 1119; Fax: 397 3869 Email: dubai@schlueter-graf.com
Al Wathba National Insurance PO Box 6807 Tel: 222 8078; Fax: 227 0342 Email: alwatha@awnic.com
Islamic Arab Insurance Co (Salama) PO Box 10214 Tel: 335 5300; Fax: 357 7418 Email: info@salama.ae
Vita International Insurance Brokers Limited LLC PO Box 28344 Tel: 397 4588; Fax: 397 4590 Email: viib@emirates.net.ae
Shalakany Law Office PO Box 22880 Tel: 332 7879; Fax: 332 7870 Email: mail@shalakany.ae
Alliance Insurance PSC PO Box 5501 Tel: 605 1111; Fax: 605 1112 Email: alliance@alliance-uae.com
Methaq’s Takaful Insurance PO Box 186964 Tel: 260 1601 Email: info@methaq.ae
Zurich International PO Box 50389 Tel: 425 2300; Fax: 425 2301 Email: helppoint@zurich.com
ST&P, Trademark, Patent Design & Copyright Attorneys & Agents PO Box 14848 Tel: 335 5844; Fax: 335 5899 Email: uae@stplegal.com
Allianz SE – Dubai Branch PO Box 7659 Tel: 702 6666; Fax: 323 0301 Email: violet.coelho@allianz.ae
Samira Abdulla Gargash Advocates & Legal Consultants PO Box 12199 Tel: 228 2590; Fax: 221 7987 Email: samira@samiragargash.com
Stockwell & Associates PO Box 6750 Tel: 228 3194; Fax: 222 7250 Email: uslaw@emirates.net.ae The International Law Firm PO Box 28411 Tel: 228 7730; Fax: 228 7731 Email: ilf@emirates.net.ae Trench & Associates PO Box 21832 Tel: 355 3146; Fax: 355 3106 Email: trenchlaw@emirates.net.ae Trowers & Hamlins PO Box 23092 Tel: 351 9201; Fax: 351 9205 Email: dubai@trowers.com Yousuf Al-Sharif Advocates & Legal Consultants PO Box 27800 Tel: 335 6999; Fax: 335 6444 Email: dxblaw@emirates.net.ae insurance companies in dubai +971 4 Abu Dhabi National Insurance Co PO Box 11236 Tel: 222 2223; Fax: 223 5672 Email: adnicdxb@adnic.ae Adamjee Insurance Co Ltd PO Box 4256 Tel: 222 4098; Fax: 228 5600 Email: aicuae@adamjeeinsurance.ae Al Ain Al Ahlia Insurance Co PO Box 3541 Tel: 272 5500; Fax: 272 5511 Email: alainins@emirates.net.ae Al Buhaira National Insurance Co PO Box 1619 Tel: 231 9444; Fax: 294 2077 Email: dxbbranch@albuhaira.com Al Dhafra Insurance Co PO Box 14006 Tel: 297 4999; Fax: 297 4111 Email: dubai@aldhafrainsurance.ae
68 | 2012 – 2013
American Life Insurance Co PO Box 1817 Tel: 266 3700; Fax: 262 6970 Email: hchammas@eim.ae AON Middle East PO Box 10764 Tel: 222 0760; Fax: 228 1325 Email: aonme@aon.ae Arab Orient Insurance PO Box 27966 Tel: 295 3425; Fax: 295 5701 Email: aoic@alfuttaim.ae Arabia Insurance Co Ltd PO Box 1050 Tel: 228 0022; Fax: 227 0022 Email: www.insuranceuae.com Arabian Scandinavian Insurance PO Box 1993 Tel: 282 4403; Fax: 282 5586 Email: ascana@emirates.net.ae Arya Insurance Services PO Box 8811 Tel: 221 2838; Fax: 223 8951 Email: aryains@emirates.net.ae
Kestrel Insurance PO Box 922 Tel: 393 0044; Fax: 393 0689 Email: kestrel@emirates.net.ae Nasco Karaoglen Group PO Box 7108 Tel: 352 3133; Fax: 352 0544 Email: nascodub@emirates.net.ae National General Insurance Co Ltd PO Box 154 Tel: 222 2772; Fax: 228 0601 Email: customerservice@ngiuae.com Norwich Winterthur Insurance PO Box 290 Tel: 324 3434; Fax: 324 8687 Email: info@dubai-axa-gulf.com Oman Insurance Co Ltd PO Box 5209 Tel: 262 4000; Fax: 233 7775 Email: oicem@tameen.com Oriental Insurance Co Ltd PO Box 478 Tel: 353 8688; Fax: 353 1722 Email: ksm@oicgulf.ae Pioneer Insurance PO Box 922 Tel: 393 0044; Fax: 357 3716 Email: info@pioneerinsurance.ae
United Insurance Co PO Box 1888 Tel: 222 2440; Fax: 222 8668 Email: uic@emirates.net.ae
manaGement and Feasibility study consultants in dubai +971 4 BA.F. Ferguson & Company PO Box 7219 Tel: 331 8856; Fax: 331 7901 Email: affdxb@emirates.net.ae Alliott Hadi Shahid Chartered Accountants PO Box 13617 Tel: 222 7355; Fax: 222 8916 Email: alliotdb@emirates.net.ae ARA PO Box 293718 Tel: 701 7241; Fax: 701 7241 Email: k_mohamed@ararac.com Decon International Development Consultants PO Box 11314 Tel: 268 4440; Fax: 266 4309 Email: najoudah@eim.ae Elite Management Services PO Box 293663 Tel: 299 0255; Fax: 299 0233 Email: info@elite-me.ae Emirates Business Management PO Box 40234 Tel: 223 7270; Fax: 228 1411 Email: ebm@ebm-international.com
Axa Insurance PO Box 290 Tel: 315 0200; Fax: 234 5040 Email: Info.Dubai@axa-gulf.com
Qatar General Insurance & Reinsurance Co SAQ PO Box 8080 Tel: 268 8688; Fax: 268 8118 Email: qatarins@emirates.net.ae
Dubai Insurance Company PSC PO Box 3027 Tel: 269 3030; Fax: 269 3727 Email: info@dubins.ae
Qatar Insurance Co PO Box 4066 Tel: 222 4045; Fax: 223 8974 Email: qicdubai@emirates.net.ae
Dubai National Insurance & Reinsurance PO Box 1806 Tel: 295 6700; Fax: 295 6711 Email: mails@dnirc.com
Royal International Insurance PO Box 28648 Tel: 336 6551; Fax: 337 7230 Email: rsauae@notes.royalsun.com
Emirates Insurance Co. PO Box 4430 Tel: 299 0655; Fax: 299 0644 Email: info@eminco.com
Saudi Arabian Insurance Co Ltd PO Box 181150 Tel: 295 8882; Fax: 295 7779 Email: saidxb@saicoins.com
Grant Thornton Auditing & Accounting PO Box 1620 Tel: 268 8070; Fax: 269 4599 Email: info@gtuae.net
Federal Insurance Services & Consultancy LLC PO Box 5406 Tel: 266 4280; Fax: 263 3910 Email: fisco@emirates.net.ae
State Life Insurance Corporation of Pakistan PO Box 11278 Tel: 272 9061; Fax: 272 9051 Email: slicdxb@emirates.net.ae
Ideal For Research & Consultancy PO Box 13790 Tel: 331 6655; Fax: 332 2455 Email: iiig@emirates.net.ae
Focus Direct Management Consultants PO Box 29168 Tel: 355 4134; Fax: 355 6160 Email: operations@focusdirect.net Global Management Consultants PO Box 7722 Tel: 331 7789; Fax: 331 7266 Email: info@global-dubai.com
business directory
International Management Corporation PO Box 4640 Tel: 332 5044; Fax: 332 5144 Email: smsalam@emirates.net.ae KPMG PO Box 3800 Tel: 330 1113; Fax: 330 1515 Email: kpmgdxb@emirates.net.ae Market Vision PO Box 32394 Tel: 391 1241; Fax: 391 1245 Email: info@market-vision.com Master Business Management Services PO Box 13592 Tel: 227 4864; Fax: 227 6973 Email: info@mastersdubai.com Meirc Training & Consulting PO Box 5883 Tel: 334 5858; Fax: 334 5440 Email: meirc@meirc.com Mercuri Group PO Box 23553 Tel: 331 1885; Fax: 331 2687 Email: mercuri@emirates.net.ae Middle East Management & Research Centre PO Box 212467 Tel: 332 8737; Fax: 332 8868 Email: info@memc.com Pannel Kerr Forster PO Box 13094 Tel: 223 6508; Fax: 223 4524 Email: dubai@pkfuae.com Price Waterhouse Coopers PO Box 11987 Tel: 304 3100; Fax: 363 7039 Email: pwc.emirates@ae.pwc.com Pure COMMS Management Consultants PO Box 282385 Tel: 429 0990; Fax: 429 0990 Email: office@ foodservicenetworkgulf.com
Tel: 429 8331; Fax: 429 8332 Email: jshamnani@acornresearch-uae.com Ask International PO Box 72347 Tel: 321 1131; Fax: 321 0550 Email: ask1@emirates.net.ae Axis International PO Box 53408 Tel: 337 0637; Fax: 337 0378 Email: axisintl@eim.ae Ethos Consultancy PO Box 62425 Tel: 311 7128; Email: mfo@sask.ae Godo Research & Marketing Consultancy PO Box 32853 Tel: 355 3955; Fax: 355 5033 Email: office@grmc-online.com Ingram Executive Search PO Box 32403 Tel: 324 2797; Fax: 324 0786 Email: profile@woodhamillingram.com Intermark Marketing & Advertising Consultancy PO Box 30392 Tel: 397 7078; Fax: 397 6255 Email: support@intermark-corp.com International Customer Loyalty Programmes PLC PO Box 30555 Tel: 343 2044; Fax: 343 1799 Email: loyalty@emirates.net.ae Market Vision PO Box 32394 Tel: 391 1241; Fax: 391 1245 Email: info@market-vision.com Middle East Research & Consultancy PO Box 60992 Tel: 282 2688; Fax: 282 2711 Website: www.tns.global.com
Raymond H. Hamden, Dr. Associates PO Box 11806 Tel: 365 8498; Fax: 429 0939 Email: hri@hridubai.com
Pan Arab Research Centre W.L.L. PO Box 14680 Tel: 337 6696; Fax: 334 4456 Email: parcmain@emirates.net.ae
Sajjad Haider & Co PO Box 3251 Tel: 222 2126; Fax: 223 8881 Email: mail@sajjadhaider.com
PKF Consulting House PO Box 502294 Tel: 391 0025; Fax: 390 9549 Email: info@pkf-tch.com
Talal Abu Ghazalah & Co PO Box 1991 Tel: 266 3368; Fax: 266 5132 Email: tagco.dubai@tagi.com
RAG Marketing Research Consultants PO Box 26349 Tel: 352 8023; Fax: 352 7865 Email: info@ragworldwide.com
Talent Management Consultancy PO Box 27988 Tel: 335 0999; Fax: 335 3515 Email: info@talentdubai.com
Reynolds Marketing Consultancy PO Box 52125 Tel: 295 8795; Fax: 295 9809 Email: josephreynolds1@emirates. net.ae
Tamra Consultancy PO Box 12378 Tel: 295 9992; Fax: 295 9994 Email: amer@tamra.ae Tower Management Consultant PO Box 4765 Tel: 266 1672; Fax: 266 1673 Email: alburj2@hotmail.com WS Atkins & Partners Overseas PO Box 5620 Tel: 405 9300; Fax: 405 9301 Email: office.dubai@atkinsglobal.com marketinG & research consultants in dubai +971 4 Acorn Research FZ LLC PO Box 505029
Sesam Business Consultants Company PO Box 62118 Tel: 335 9995; Fax: 335 0202 Email: dubai@sesam-uae.com courier companies in dubai +971 4 ARAMEX PO Box 3841 Tel: 423 9600; Fax: 286 5050 Email: dubai@aramex.com Comfort Line Tourism and Cargo-Oman PO Box 185350 Tel: 295 6733; Email: Shaheenbegum@comexcourier.com
DHL International PO Box 6252 Tel: 299 5333; Fax: 299 5116 Website: clyde.castellino@dhl.com Empost PO Box 32200 Tel: 286 0000; Fax: 286 2323 Email: info@empostuae.com Fedex Express PO Box 9239 Tel: 331 4216; Fax: 332 2309 Email: memaster@fedex.com General Postal Authority (Mumtaz Post) PO Box 8888 Tel: 337 1500; Fax: 337 4444 Email: custservice@emiratespost.ae KRT Kanoo Rapid Transit PO Box 290 Tel: 347 4845; Fax: 347 2969 Email: krt@kanoo.ae Memo Express Services PO Box 13001 Tel: 336 4400; Fax: 286 5050 Email: dubai@aramex.com Overseas Courier Services PO Box 1545 Tel: 262 5757; Fax: 269 3379 Email: cs@ocscourier.ae Sky Express International PO Box 5239 Tel: 268 0654; Fax: 265 1814 Email: antac@emirates.net.ae Sky Net Gulf Worldwide Express PO Box 8523 Tel: 282 6555; Fax: 282 2520 Email: cs1@skynet.co.ae Speedex Courier & Cargo PO Box 25111 Tel: 337 2345; Fax: 336 8242 Email: modline1@emirates.net.ae TCS Express World Wide PO Box 29575 Tel: 285 8556; Fax: 285 8560 Email: tcs@tcsuae.com TNT Express Worldwide (UAE) PO Box 15321 Tel: 295 5519; Fax: 295 5090 Email: gulf.cssupport.dx7@tnt.com United Parcel Service (UAE) PO Box 26026 Tel: 339 1939; Fax: 339 0835 Email: pp6tlq@ups.com Universal Express PO Box 825 Tel: 352 5050; Fax: 352 2365 Email: unexmar@emirates.net.ae car rental companies in dubai +971 4 Advantage Car Rental PO Box 25 Tel: 880 4000; Fax: 880 3535 Email: acr@alyosuf.com Al Falah Car Rental ( L.L.C) PO Box 115859 Tel: 396 1664; Fax: 396 1688 Email: alfalahbuses@hotmail.com Al Falasi Car Rental PO Box 29853 Tel: 396 6552; Fax: 396 4718 Email: alfalasi.luxury@yahoo.com Al Faris Rent A Car PO Box 52880
Tel: 271 7606; Fax: 272 3591 Email: f.rentacar@yahoo.com Al Ghazal Car Rental PO Box 32283 Tel: 345 4450; Fax: 345 5665 Email: info@alghazalcar-rental.com Al Hilal Car Rental (L.L.C) PO Box 88195 Tel: 295 9625; Fax: 295 9624 Email: alhilalcar@hotmail.com Al Maher Rent-A-Car PO Box 27260 Tel: 222 2280; Fax: 222 3353 Email: addisabaab2010@hotmail.com Al Naham Rent-A-Car PO Box 377412 Tel: 271 0010; Fax: 271 1557 Email: mohammadnaham@yahoo.com Al Naseem Rent-A-Car PO Box 20783 Tel: 272 2598; Fax: 272 8240 Email: alnaseem_rac786@yahoo.com Al Seyada Car Rental PO Box 123378 Tel: 337 2205; Fax: 396 9350 Email: alseyadacarrental@hotmail.com Al Wakeel Car Rental PO Box 31132 Tel: 295 2336; Fax: 295 4233 Email: alwakeel03@hotmail.com Al Weam Rent Car ( L.L.C) PO Box 83876 Tel: 258 0348; Fax: 258 0349 Email: alweam@emirates.net.ae Alamo Car Rental PO Box 34190 Tel: 335 5447; Fax: 335 5041 Email: reservations@alamo-me.com Alska Car Rental PO Box 28682 Tel: 335 3373; Fax: 335 3375 Email: alaska_786@hotmail.com Arab Link LLC PO Box 29466 Tel: 2689555; Fax: 2689559 Email: info@arablinkdubai.com Auto Assist Rent-A-Car PO Box 50950 Tel: 337 7877; Fax: 334 4554 Email: autoarac@eim.ae Autobahn Car Rental PO Box 15978 Tel: 340 6661; Fax: 340 6979 Email: ra1szr@autobahnuae.com Avis Rent-A-Car PO Box 6891 Tel: 295 7121; Fax: 295 6807 Email: d1@avisuae.ae Badri Car Rental ( L.L.C) PO Box 40671 Tel: 222 4495; Fax: 222 4468 Email: shahzada@shahzadagroup.ae Bravo Luxury Car Rentals PO Box 22675 Tel: 341 9777; Fax: 340 9222 Email: info@bravorentacardubai.com Budget Rent-A-Car PO Box 8323 Tel: 295 6667; Fax: 295 0099 Email: mail@budget-uae.com Buner Car Rental & Bus Passenger Transport PO Box 60614
2012 – 2013 | 69
DUBAI BUSINESS HANDBOOK
Tel: 287 1108; Fax: 287 1109 Email: buner.transport@gmail.com Car Fare Bus Rental (LLC) PO Box 26833 Tel: 297 3993; Fax: 297 3830 Email: zakir@carfarellc.com Carlos Rent a Car PO Box 40779 Tel: 272 1005; Fax: 271 6598 Email: carlo_rentacar@yahoo.com Diamondlease Rent-A-Car PO Box 32689 Tel: 343 4330; Fax: 321 5160 Email: sales_szr@diamondlease.com Discount Rent-A-Car PO Box 97647 Tel: 338 9060; Fax: 338 9020 Email: info@discountcardubai.com Dollar Rent-A-Car PO Box 2622 Tel: 336 5065; Fax: 336 5040 Email: dollarae@emirates.net.ae Dubai Rent-A-Car (Europcar) PO Box 2533 Tel: 339 4433; Fax: 339 4403 Email: europcar@emirates.net.ae Dubai VIP Limousine PO Box 29767 Tel: 295 9898; Fax: 294 4224 Email: zubair_dubaiviplimo@yahoo.com East Coast Rent-A-Car PO Box 24632 Tel: 234 4462; Fax: 251 2697 Email: ecracdxb@emirates.net.ae Elite Rent-A-Car PO Box 15609 Tel: 268 8877; Fax: 266 5501 Email: elitecarrental@live.com Europ Rent-A-Car(Emirates Taxi) PO Box 2533 Tel: 339 4455; Fax: 339 4405 Email: etaxiserv@europcar.ae Eurostar Rent-A-Car PO Box 7065 Tel: 266 1117; Fax: 266 5561 Email: info@eurostarrental.com Fast Rent-A-Car PO Box 32011 Tel: 338 7171; Fax: 338 8771 Email: done@fastuae.com Fast Rent-A-Car (Airport Branch) PO Box 32011 Tel: 224 5040; Fax: 224 4282 Email: dxbapt@fastuae.com
Hertz Rent-A-Car PO Box 36800 Tel: 282 4422; Fax: 206 0216 Email: hertz@alfuttaim.ae
Top Gear Rent-A-Car PO Box 9229 Tel: 331 3338; Fax: 331 8810 Email: topgear1@emirates.net.ae
Idrive Rent A Car PO box 38600 Tel: 282 4422; Fax: 206 0216 Email: hertz@alfuttaim.ae
Turbo Rent A Car PO Box 7877 Tel: 294 0777; Fax: 295 4290 Email: turbo797@eim.ae
Julia Rent-A-Car PO Box 33204 Tel: 396 9277; Fax: 396 7857 Email: juliarac@emirates.net.ae
Union Rent-A-Car PO Box 103633 Tel: 396 6665; Fax: 396 6565 Email: unionrac@eim.ae
Jumeirah Rent-A-Car PO Box 2538 Tel: 337 3000; Fax: 336 5371 Email: jrc@emirates.net.ae
United Car Rentals PO Box 8138 Tel: 285 7777; Fax: 286 1000 Email: ucrdubai@emirates.net.ae
Manchester Rent A Car PO Box 52880 Tel: 271 2338; Fax: 272 3591
EuroGulf Shipping (LLC) PO Box 28967 Tel: 336 7273; Fax: 337 0915 Email: eurogulf@emirates.net.ae Ferns Shipping & Cargo (LLC) PO Box 32177 Tel: 352 1999; Fax: 352 2002 Email: info@fernship.com Freight Works (UnderDubai Express LLC) PO Box 5514 Tel: 204 4444; Fax: 204 4555 Email: mailbox@freightworks.com Galaxy Shipping Agency PO Box 234 Tel: 336 8123; Fax: 337 9214 Email: galaxygd@emirates.net.ae
Parklane Limousines (LLC) PO Box 48872 Tel: 347 1779; Fax: 341 1619 Email: info@parklanerental.com
Abdul Muhsen Shipping Est. PO Box 28902 Tel: 393 6336; Fax: 393 8767 Email: operations@amsdubai.ae
Globelink West Star Shipping PO Box 6027 Tel: 397 4400; Fax: 397 4666 Email: glwss@freightworks.com
Patriot Rent-A-Car PO Box 15009 Tel: 224 4244; Fax: 295 5386 Email: reservation@patriotuae.com
Abr Al Jazeera Shipping LLC PO Box 185041 Tel: 297 0919; Fax: 297 0191 Email: anwar_711@hotmail.com
Premier Limousine Luxury Transport PO Box 79090 Tel: 338 1555; Fax: 338 2700 Email: info@premierdubai.com
Ahmad Obaid Shipping LLC PO 857 Tel: 393 0585; Fax: 393 1028 Email: ahmed.857@hotmail.com
Green Emirates Shipping PO Box 52156 Tel: 393 4999; Fax: 393 8261 Email: Capt.mansoor@ evergreen-shipping.ae
R.P.M. Rent A Car PO Box 22759 Tel: 265 8658; Fax: 265 8666 Email: rpmcar@hotmail.com Regency Rent Car PO Box 19583 Tel: 271 1955; Fax: 271 1191 Email: bassamamour@hotmail.com Saba Rent-A-Car PO Box 2327 Tel: 272 3567; Fax: 272 4693 Email: chbasharat65@yahoo.com Safari Al Emarat Rent A Car PO Box 33600 Tel: 265 3223; Fax: 265 3578 Email: pr-marketing@uginvest.ae Sana Rent A Car PO Box 10127 Tel: 295 1515; Fax: 2950587 Email: sanarentacar@hotmail.com
Gargash Rent-A-Car PO Box 13834 Tel: 340 5155; Fax: 340 5255 Email: carrental@gargashme.com
Sanam Rent A Car LLC(National Car Rental) PO Box 21971 Tel: 283 2020; Fax: 282 1684 Email: reservations@national-ae.com
German Rent A Car PO Box 119986 Tel: 298 0605; Fax: 298 0609 Email: limo.dxb@germanrac.com
Sixt Rent A Car PO Box 37817 Tel: 347 9777; Fax: 347 9100 Email: sixt@gargash.ae
Ghusia Rent a Car PO Box 212459 Tel: 340 0596; Fax: 341 1267 Email: sales@ghusiauae.com
Super Price Rent A Car PO Box 119258 Tel: 220 4466; Fax: 220 5566 Email: sprac@eim.ae
Golden Cars Rent-A-Car PO Box 51836 Tel: 396 4677; Fax: 396 9388 Email: tvsbabu123@yahoo.com
Super Star Rent-A-Car PO Box 7565 Tel: 271 4005; Fax: 271 9115 Email: superrent@yahoo.com
Habib Abdulla Rent-A-Car PO Box 56119 Tel: 271 7313; Fax: 272 4144 Email: habibabdulla88@yahoo.com
Thrifty Car Rental PO Box 2622 Tel: 347 9001; Fax: 341 2921 Email: thrifty@emirates.net.ae
70 | 2012 – 2013
major shippinG aGents in dubai +971 4
Tel: 450 8222; Fax: 450 4334 Email: info@emiratesline.com
Al Ghaith Shipping Co PO Box 4057 Tel: 353 3622; Fax: 353 8114 Email: info@agsg.ae Al Qamarain Shipping LLC PO Box 56461 Tel: 333 8344; Fax: 333 7880 Email: alqamari@emirates.net.ae All Ships Marine Services PO Box 52142 Tel: 337 9763; Fax: 334 4664 Email: allships@eim.ae Asia Express Shipping Agency PO Box 50438 Tel: 336 9666; Fax: 336 8959 Email: aesallc@emirates.net.ae Barwii Dubai LLC PO Box 8612 Tel: 382 3888; Fax: 382 3800 Email: barwii.dubai@wilhelmsen.com Blue Bell Shipping Agencies PO Box 24078 Tel: 336 6969; Fax: 336 4533 Email: bbship@emirates.net.ae Blue Fin International Shipping PO Box 21897 Tel: 355 3500; Fax: 355 3501 Email: bluefin@emirates.net.ae Bridgeway Shipping & Freight Services PO Box 8109 Tel: 282 1421; Fax: 886 1192 Email: info@bridgewayshipping.com Consolidated Shipping Services PO Box 27802 Tel: 324 8884; Fax: 324 9994 Email: cssdxb@emirates.net.ae Deugro International PO Box 28981 Tel: 392 0205; Fax: 393 3720 Email: Paul.Smith@deugro.com Emirates Shipping Line FZE PO Box 12215
Gulf Agency Co. (Dubai) LLC PO Box 18006 Tel: 881 1411; Fax: 881 1511 Email: hq@gac.com Gulf Energy Maritime (GEM) PO Box 855 Tel: 313 5700; Fax: 313 5777 Email: gem@gemships.com Gulf Gate Sea Cargo PO Box 39948 Tel: 223 1600; Fax: 223 1039 Email: ggscodxb@emirates.net.ae Hanjin Shipping Service LLC PO Box 34653 Tel: 337 7750; Fax: 337 5959 Email: hjsir@hanjin.com Ial Logistics Emirates LLC PO Box 49418 Tel: 324 5222; Fax: 324 4247 Email: ialle@ial.com Inchcape Shipping Limited PO Box 33166 Tel: 303 8500; Fax: 334 5564 Website: www.iss-shipping.com Jumbo Line Shipping Est PO Box 16158 Tel: 221 3102; Fax: 221 4187 Email: shipping@jumboline.com Kalabat Shipping Agency PO Box 805 Tel: 221 1040; Fax: 221 1045 Email: kalbat@emirates.net.ae Lloyd Star Shipping Agency (LLC) PO Box 454 Tel: 347 5366; Fax: 347 5369 Email: info@lloyd-star.com Marco Shipping Agency PO Box 16400 Tel: 267 8877; Fax: 267 8811 Email: marship@emirates.net.ae Meditrranean Shipping Company (UAE) PO Box 50439 Tel: 352 4888; Fax: 352 4488 Email: msc@mscae.com
business directory
Rais Hassan Saadi PO Box 7 Tel: 352 1515; Fax: 352 6412 Email: rhsgrp@rhsgroup.com
Abdul Razzak Al Ansari Real Estate PO Box 52619 Tel: 266 3616; Fax: 262 6501
Sea Bridge Shipping PO Box 8458 Tel: 337 9858; Fax: 335 8226 Email: oel@oeline.com
Ajmal Real Estate PO Box 28327 Tel: 297 7444; Fax: 297 7558 Email: info@aredubai.com
Sea Star Shipping Agency PO Box 5512 Tel: 335 1350; Fax: 335 1353 Email: ssshipg@emirates.net.ae
Al Ashram Real Estate PO Box 1463 Tel: 272 7070; Fax: 272 7778 Email: afnanco@alashram.com
Seabridge Shipping Est PO Box 8458 Tel: 337 9858; Fax: 335 8226 Email: sbs@sbshipping.com
Al Fattan Properties PO Box 747 Tel: 321 8000; Fax: 321 8880 Email: info@alfattan.ae
Sharaf Shipping Agency PO Box 576 Tel: 352 0555; Fax: 352 0531 Email: ssa@sharafshipping.com
Al Futtain Real Estate PO Box 49776 Tel: 213 6397; Fax: 232 5661 Email: realestate@alfuttaim.ae
Simatech Shipping & Forwarding PO Box 23743 Tel: 397 6222; Fax: 397 6600 Email: info@simatech.com
Al Harmoodi Real Estate PO Box 3971 Tel: 222 1150; Fax: 221 6278 Email: hurmoodi@emirates.net.ae
Ocean Maritime Services LLC PO 115181 Tel: 352 3242; Fax: 352 5379 Email: mail@emaratmaritime.com
Stalco (Shipping, Trading & Lighterage Co) PO Box 464 Tel: 393 4666; Fax: 393 4888 Email: comm@stal.co.ae
Al Hathboor Real Estate PO Box 358 Tel: 295 2957; Fax: 282 8666 Email: realestate@alhathboor.com
Ocean Bulk Shipping PO Box 50244 Tel: 396 3777; Fax: 396 3414 Email: obulk@eim.ae
Thuraya Marine Services Co LLC PO Box 25969 Tel: 336 4007; Fax: 336 4008 Email: thurayam@emirates.net.ae
Ocean Lines Maritimes Shipping LLC PO Box 45983 Tel: 396 6600; Fax: 396 6622 Email: anereus@olmdxb.ae
Transgulf Shipping Services Co PO Box 50015 Tel: 337 7050; Fax: 337 4164 Email: tgss@emirates.net.ae
MISC Shipping Services UAE LLC PO Box 51082 Tel: 393 6388; Fax: 393 6319 Email: aijish.v@miscuae.com Modern Freight Company PO Box 17580 Tel: 881 9600; Fax: 881 7231 Email: mfcgroup@mfc.ae Moseco Shipping & Forwarding PO Box 50766 Tel: 352 7667; Fax: 352 7698 Email: mosecofz@emirates.net.ae Nasser Air Travel & Shipping Agencies PO Box 1520 Tel: 221 4455; Fax: 221 1016 Email: info@nasa-travel.ae National Shipping Services PO Box 2939 Tel: 352 6333; Fax: 355 8222 Email: nssdxb@nationaldubai.com Ocean Freight Agency LLC PO 5562 Tel: 352 5000; Fax: 352 7812 Email: ofadxb@emirates.net.ae
Ocean Marine Shipping PO Box 4276 Tel: 345 3100; Fax: 345 2322 Email: nic@emirates.net.ae OOCL (UAE) LLC PO Box 23230 Tel: 314 8000; Fax: 357 5514 Email: dxbcsv@oocl.com Pacific International Lines PO Box 50702 Tel: 393 3555; Fax: 393 3662 Email: comm@dxb.pilship.com Pearl Oceam Logistic Fzco PO Box 118039 Tel: 336 0657; Fax: 336 7120 Email: Smita@gcm-dxb.com Penguin Marine Boat Services PO Box 119124 Tel: 3454591; Fax: 3454592 Email: clp@penguinmarine.net Peninsula Shipping Company PO Box 33593 Tel: 355 3100; Fax: 355 6806 Email: info@peninsula-shipping.com Pioneer Shipping Agency PO Box 25736 Tel: 397 0336; Fax: 397 1488 Email: pioneer@emirates.net.ae
Al Kawakeb Real Estate PO Box 24677 Tel: 343 4141; Fax: 343 2739 Email: kpm24677@emirates.net.ae Al Kazim Real Estate Establishment PO Box 705 Tel: 282 1627; Fax: 282 2746 Email: kazimgrp@emirates.net.ae
Amin Al Sharif Group Trading PO Box 1427 Tel: 268 1777; Fax: 268 1770 Arenco Real Estate PO Box 9168 Tel: 337 2402; Fax: 337 5335 Email: narinder@arencore.ae Ascon Real Estate PO Box 5239 Tel: 272 9291; Fax: 273 0133 Email: are@asconuae.com Aswar Real Estate PO Box 15011 Tel: 268 8815; Fax: 268 8819 Email: aswar_re@emirates.net.ae Awazi Gargash Property PO Box 1162 Tel: 399 6688; Fax: 399 6655 Email: gargashp@emirates.net.ae Better Homes LLC PO Box 29726 Tel: 344 7714; Fax: 398 9729 Email: customercare@bhomes.com Bin Habib Real Estate PO Box 3931 Tel: 222 2441; Fax: 228 1406 Email: ahabib12@emirates.net.ae Bin Salem Real Estate PO Box 25566 Tel: 262 4776; Fax: 262 4779 Email: bn_salem@emirates.net.ae Breive Real Estate PO Box 6816 Tel: 336 8887; Fax: 336 8666 Email: breive@emirates.net.ae
Al Majid Property PO Box 21785 Tel: 271 5252; Fax: 271 5213 Email: info@almajidproperty.com
Cluttons Chartered Surveyors & Property Consultants PO Box 3087 Tel: 334 8585; Fax: 334 8362 Email: dubai@cluttons.com
Transship Shipping LLC PO Box 13744 Tel: 268 0680; Fax: 265 3311 Email: fatrex@emirates.net.ae
Al Muhairebi Real Estate PO Box 33066 Tel: 282 0401; Fax: 282 0254 Email: muhairbi.realestate@gmail.com
Continental Real Estate – Dubai PO Box 4510 Tel: 222 5586/87; Fax: 222 5582 Email: info@cre-me.com
Trident Freight PO Box 52621 Tel: 393 6377; Fax: 393 6313 Email: trifrt@trident-freight.com
Al Naboodah Real Estate PO Box 1200 Tel: 294 8444; Fax: 294 8248 Email: realestate@alnaboodah.com
Deira Tower Estates PO Box 1178 Tel: 331 0011; Fax: 331 0005 Email: enquiries@dte.ae
Trident Shipping Dubai PO Box 30116 Tel: 393 5577; Fax: 393 5757 Email: opsdubai@hmm21.com
Al Otaiba Real Estate & Communication PO Box 31888 Tel: 345 0444; Fax: 346 0868 Email: info@alotaiba.ae
Dubai Investments Real Estate PO Box 22727 Tel: 812 2800; Fax: 812 2822 Email: info@di-realestate.com
Al Quds Real Estate PO Box 15930 Tel: 262 7620; Fax: 262 7548 Email: aid2552@yahoo.com
DUTCO PO Box 233 Tel: 266 0311; Fax: 266 5157 Email: dutco@emirates.net.ae
Al Rostamani Real Estate PO Box 2128 Tel: 295 0909; Fax: 295 3821 Website: www.awrostamani.com
Edris Al Awadi Real Estate PO Box 5683 Tel: 235 1919; Fax: 235 1700 Email: adibest@emirates.net.ae
Al Zabadani Real Estate PO Box 23381 Tel: 352 7557; Fax: 351 4419 Email: zabadani@eim.ae
Emaar Properties PO Box 9440 Tel: 367 3333/800 36227; Fax: 367 3000 Email: customercare@emaar.ae
Al Zad Real Estate PO Box 8578 Tel: 447 4796; Fax: 447 4974 Email: homcraft@emirates.net.ae
Eqarat.com PO Box 7553 Tel: 324 2224; Fax: 324 2221 Email: info@eqarat.com
Ali Malik Real Estate PO Box 25272 Tel: 222 3223; Fax: 222 2020 Email: malikgr@emirates.net.ae
Galadari Real Estate Investment PO Box 7992 Tel: 393 7733; Fax: 393 7999 Email: info@galadarilaw.com
Transland Shipping Co PO Box 39178 Tel: 223 6236; Fax: 223 7158 Email: tlship@eim.ae
Unasco – Union National Air Land & Sea Shipping Company PO Box 8821 Tel: 347 9967; Fax: 347 9968 Email: unasco@emirates.net.ae United Arab Shipping Company (S.A.G.) PO Box 3278 Tel: 295 2266/295 2525;Fax: 295 5470 Email: gencom.uasac@uasc.co.ae real estate companies in dubai +971 4
Polaris Shipping & Transport PO Box 52535 Tel: 355 9778; Fax: 355 9505 Email: polaris@polarisdubai.com
Abdul Jalil Darwish Real Estate PO Box 46440 Tel: 282 1011; Fax: 282 1006 Email: ajdrealstate@ uaeenterprisesgroup.ae
Qatar Navigation & Transport PO Box 5824 Tel: 332 2055; Fax: 332 2505 Email: qnntc@emirates.net.ae
Abdul Rahim Al Zarouni Real Estate PO Box 3253 Tel: 282 1414; Fax: 282 4693 Email: admin@alzarooni.com
2012 – 2013 | 71
DUBAI BUSINESS HANDBOOK
Galadari Real Estate Co Ltd PO Box 8811 Tel: 222 2691; Fax: 221 1918 Email: galadariplaza@gabros.ae
Luzern Real Estate PO Box 4959 Tel: 268 2323; Fax: 268 2424 Email: luzernre@emirates.net.ae
Nasser Abdullatif Real Estate PO Box 1219 Tel: 295 5000; Fax: 295 6156 Email: info@alserkal.com
The Property Shop PO Box 71129 Tel: 345 5711; Fax: 345 5751 Email: propshop@emirates.net.ae
Ghubash Trading & Investment Co Ltd PO Box 2929 Tel: 334 5111; Fax: 336 0335 Website: www.ghubash.com
M K M Real Estate PO Box 5095 Tel: 227 9555; Fax: 228 0006 Email: akram@mkm.ae
Union Properties (PJSC) PO Box 24649 Tel: 8851 555; Fax: 8852 666 Email: contactus@up.ae
Khalifa Juma Al Nabooda Group of Companies PO Box 111558 Tel: 321 3347; Fax: 321 3348 Email: res@emirates.net.ae
Middle East Real Estate Establishment PO Box 28629 Tel: 352 6663; Fax: 352 5057 Email: megroup@emirates.net.ae
Omair Bin Abdulla Al Falasi Real Estate Est. PO Box 16399 Tel: 262 1409; Fax: 262 1403 Email: falasire@alfalasigroup.ae
Khalil Ibrahim Al Sayegh Real Estate Po Box 878 Tel: 337 3435; Fax: 337 0289 Email: kas1@eim.ae Lucky Real Estate PO Box 7860 Tel: 397 6000; Fax: 397 6200 Email: luckyre@emirates.net.ae
72 | 2012 – 2013
Modern Real Estate PO Box 51556 Tel: 398 7337; Fax: 398 7447 Email: sethu@aqqgroup.com Mohamad Tayyeb Khoory Real Estate PO Box 114555 Tel: 355 1551; Fax: 340 0107 Email: realestate@mtkhoory.com
Rufi Real Estate PO Box 85340 Tel: 224 7362; Fax: 224 7362 Email: rufireal@emirates.net.ae Sandra Real Estate PO Box 20628 Tel: 299 4578; Fax: 299 4576 Email: skylineb@emirates.net.ae SBK Real Estate PO Box 15709 Tel: 337 4499; Fax: 335 4709 Email: info@skkrealestate.com
Vakson Real Estate PO Box 4695 Tel: 321 9993; 321 9922 Email: leasing@vakson.com World Doors Real Estate PO Box 86 Tel: 221 8000; Fax: 227 7277 Email: ahcdecor@eim.ae
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