Script

A script is a useful tool for planning and facilitating a workshop in a design sprint. The script describes in details how a workshop is to be conducted and within which time frames.

Steps The following considerations should be included in the preparation of a script:

1. What is the objective of the workshop? What goal should the participants preferably reach? 2. Who are the participants and what are their qualifications? 3. How much time should be allocated for the workshop? 4. What activities are to be included in the workshop and in what order? See also Workshop planner 5. What is the purpose of the individual activity? 6. How much time is to be allocated to each individual activity? 7. When should there be breaks? 8. How do I summarize and maintain results when the workshop has been concluded? 9. What materials should be prepared for the workshop? This may, for example, be paper, post-it notes, felt-tip pens, LEGO figures, workplace drawings, whiteboards, stickers, etc.

Tips Expect that you can use the script as a guide, but that you will also have to improvise once the workshop is underway. Preferably consider in advance which activities are necessary and which can be skipped.

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9 • Tools 1 : PreParatIon of desIgn sPrInt

Time Phase

09.0009.30 Welcome Presentation of project

Activity

Welcome Today’s programme Warm-up exercise: Gunman

09.30-09.45 Understanding/ demarcating the problem

Post-it and whiteboard exercise (problems and success criteria) Affinity diagram 09.45-10.00 SOFT exercise SOFT model exercise

10.00-10.30 Finding causes 5 × why: 1) underlying causes and 2) multiple interacting causes (30 min.)

10.30-10.45 Break 10.45-11.30 Finding solutions Revisiting the problem (5 min.) Negative brainstorming on problem (20 min.) Choose 3 criteria for the good solution on plate in plenum (10 min.) Voting – choose max. three solutions (10 min.)

11.30-12.00 Lunch 12.00-12.45 Select solution proposals

Warm-up exercise: Grandmother, Tiger, Ninja Outline concept (20 min.) Cobweb (10 min.)

12.45-13.00 Conclusion Evaluation Goodbye and thank you

An example of a script.

Materials

Paper and pens Post-its Plates Sticky tack Post-its A5 2 colours: Red: Problem Green: Success criteria 2 × SOFT model a3 Pictures of work areas 5 × why sheet

Coffee Post-its

Negative brainstorming sheet

Sticker dots

Different colours min. 7 2 × cobweb 2 × sheet for outlining/ synthesizing

9 • Tools 1 : PreParatIon of desIgn sPrInt

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