A Vibrant City of Lifestyle and Opportunity

A VIBRANT CITY OF

LIFESTYLE &

opportunity

2013/2014 ANNUAL REPORT

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2013/2014 Annual Report

CONTENTS Mayor’s Welcome 4 Your Councillors 5 Dubbo 2036 6 General Manager’s Review 8 How Council Operates 9 Our People 10 Our Place 12 Our Infrastructure 14 Our Leadership 16 Our Sustainability 18 Transport 20 Sewerage Services 21 Waste Services 22 Water Supply 23 Community Protection 24 City Development 25 Corporate Business 26 Built and Natural Environment 27 Community Services 28 Human Environment 29 Parks and Landcare Services 30 Corporate Services 31 Summary of Statutory Report 32 Income Statement 34 Statement of Financial Position 34 Connecting Council and the Community 35

DUBBO CITY COUNCIL 2013/2014 AWARDS AND CITATIONS

Dubbo City 2014 A vibrant city of lifestyle and opportunity Dubbo continues to build a reputation as a thriving regional City and construction, business development and new investment are driving positive growth.

The City continues to prosper because of a solid economic base and a diverse industry mix which services 120,000 people in the Orana Region. Dubbo is also being recognised as having the capacity and expertise to support high profile national events.

Dubbo City Council’s commitment to open consultation, public access to information, listening and responding to the community is helping meet economic and lifestyle needs for Dubbo residents and businesses.

Feedback from community organisations, business and other stakeholders has had direct influence on many upgrades to sporting and recreation facilities, transport infrastructure, planning and social services and development strategies.

Ongoing open dialogue and consultation with the Dubbo community will foster positive efforts to improve Dubbo’s reputation as a City where people want to live, work and invest.

This commitment will help ensure Dubbo achieves the community vision of being a vibrant City of lifestyle and opportunity.

Dubbo City Snapshot Area of Dubbo LGA

3,425 square kilometres

Traditional owners

DUBBO 2013 YOUTH WEEK 2013 Local Government Youth Week Awards Winner: Most Innovative Youth Week Program

Tubbagah People of the Wiradjuri Nation

Villages

DENDROGLYPH (CARVED TREE) INSTALLATION AT THE WESTERN PLAINS CULTURAL CENTRE 2014 Local Government Arts & Culture Awards Winner: Community Participation in Arts and Culture: Aboriginal cultural development

Ballimore, Brocklehurst, Eumungerie, Mogriguy, Rawsonville, Toongi and Wongarbon

Elevation

264m (Dubbo)

Population

40,975

VICTORIA PARK PRECINCT RENEWABLE ENERGY PROJECT 2013 Local Government Environment Awards Winner: Climate Change Action (Division B)

Service population

120,000

Businesses

More than 3500

Value of GRP

$2.33B

APEX OVAL AND STORMWATER HARVESTING PROJECT Australian Water Association NSW Water Awards 2013 Highly Commended: Infrastructure Innovation Award

Annual Overnight Visitors

417,000

Value of approved development 2013/2014

$140.6M

2013/2014 Annual Report

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DUBBO CITY COUNCIL’S VISION IS TO CREATE A VIBRANT CITY OF LIFESTYLE AND OPPORTUNITY

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2013/2014 Annual Report

MAYOR’S WELCOME In 1989 the Rotary Club of Dubbo West buried 120 Time Capsules from the residents of Dubbo. They were opened during 2014 and another 120 were buried to be opened in 2039. Council buried a range of documents for the residents of 2039 to view, including our Dubbo 2036 plan. Without the advantage of a spare Flux Capacitor to travel through time, it is a difficult task to predict the future and, in particular, to see exactly what a progressive City like Dubbo will look like in 2036 but, in combination with the people of Dubbo, we have a vision and a plan to work towards that vision. I was brave enough to include a document in the Council Time Capsule with my predictions for the year 2039.

One of the greatest challenges that will face all councils in the immediate future is the State Government’s ‘Fit for the Future’ program which aims to dramatically reshape local government across the State.

As you read through the pages of this report – and see what Dubbo City Council has achieved over the last 12 months alone – it could be easily argued that Dubbo City Council is not in need of dramatic reshaping.

Statistical data from our State of the City Scorecard was impressive whilst still leaving some room for improvement. With our population increasing, median house prices improving and overnight visitors growing, we have good strong indicators of growth. Our unemployment sits more than one per cent better than the national average and our significant participation in Evocities is delivering rewards for Dubbo and regional cities across the board.

Major organisations are interested in being involved with Dubbo. This is in terms of sporting events, such as the Country v City Rugby League Match, or conferences and seminars. Major businesses have located and expanded their operations in Dubbo and more businesses are taking notice of what Dubbo has to offer.

Even though they are sometimes thrown around as government jargon, we take sustainability and leadership very seriously. You only need to look at our commitment to renewable energy (with one per cent of energy used by Council last year generated by Council’s renewable energy sources) and our environmental management to see that we are managing this City for tomorrow as well as for today. Our Councillors and leadership team take their roles very seriously. Several years ago, there was 26.2 per cent of the community that was dissatisfied (or worse) with Councillors. With a concerted effort to improve communications and engagement with our community, it was significant to note that by last year this figure had been reduced to 6.35 per cent.

Still not perfect but a dramatic improvement.

It is a difficult task to predict exactly what Dubbo will look like in 25 years. I hope I am around in 2039 when the Time Capsules are opened and we can see how our current vision compares to the reality 25 years in the future. As confident as I am about our future, based on our past performance, I think Dubbo will continue to perform well above even the most optimistic predictions.

I ask you to read through this report and encourage you to provide as much feedback as possible to Council to make sure we continue to achieve significant outcomes for our combined Dubbo 2036 vision.

Clr Mathew Dickerson Mayor of the City of Dubbo

WITH OUR POPULATION INCREASING, MEDIAN HOUSE PRICES IMPROVING AND OVERNIGHT VISITORS GROWING, WE HAVE GOOD STRONG INDICATORS OF GROWTH. OUR UNEMPLOYMENT SITS MORE THAN ONE PER CENT BETTER THAN THE NATIONAL AVERAGE AND OUR SIGNIFICANT PARTICIPATION IN EVOCITIES IS DELIVERING REWARDS FOR DUBBO AND REGIONAL CITIES ACROSS THE BOARD.

2013/2014 Annual Report

YOUR COUNCILLORS Clr Mathew Dickerson Mayor

Clr Ben Shields Deputy Mayor

Technology and Business Consultant

Marketing and Advertising Consultant

Phone 0418 639 053 clrmathew.dickerson@dubbo.nsw.gov.au

Phone 0402 136 097 clrben.shields@dubbo.nsw.gov.au

Clr Lyn Griffiths Chair Planning and Development Committee Chair Works and Services Committee

Clr John Walkom Chair Finance and Policy Committee

Business Owner

Business Owner Phone 0419 843 233 clrjohn.walkom@dubbo.nsw.gov.au

Phone 0427 459 639 clrlyn.griffiths@dubbo.nsw.gov.au Clr Bill Kelly Company Director

Clr Greg Matthews Wholesaler

Phone 0429 159 116 clrbill.kelly@dubbo.nsw.gov.au

Phone 0427 248 410 clrgreg.matthews@dubbo.nsw.gov.au

Clr Greg Mohr Public Servant

Clr Kevin Parker Bank Manager

Phone 0429 477 919 clrgreg.mohr@dubbo.nsw.gov.au

Phone 02 6841 2600 clrkevin.parker@dubbo.nsw.gov.au

Clr Tina Reynolds Company Director

Clr Allan Smith Phone 0428 638 210 clrallan.smith@dubbo.nsw.gov.au

Phone 0439 450 503 clrtina.reynolds@dubbo.nsw.gov.au

Clr Rod Towney Director Aboriginal Education and Equity Provision Phone 0418 611 572 clrrod.towney@dubbo.nsw.gov.au

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2013/2014 Annual Report

DUBBO 2036 The Dubbo 2036 Community Strategic Plan sets Council’s strategic direction. Effectively, every decision that Council now makes can be linked back to the 2036 Community Strategic Plan via the 2013-2017 Four Year Delivery Plan and the Annual Operational Plan and Budget.

The next Community Strategic Plan review will be conducted and Four Year Delivery Plan developed in 2017.

Dubbo 2036 has also provided a platform for increased cooperation with State and Federal Government agencies and community organisations to shape Dubbo’s future. This is critical to the long-term success of the Community Plan.

While Dubbo City Council is the custodian of Dubbo 2036, much of the responsibility for helping ensure Dubbo remains a vibrant City of lifestyle and opportunity rests with the broader community.

Dubbo continues to build a reputation as a thriving regional City and activity across the City in construction, business development and new investment is driving positive growth.

The City’s population stands at 40,975 with City planning and development based on a future population of 55,000.

In 2013/2014 Dubbo City Council determined 694 Development and Complying Development Applications totalling $140.6M in value.

Construction is supporting continued positive growth for Dubbo as well as the provision of jobs, services and facilities across the City.

With 309 students enrolled at Charles Sturt University and the University of Sydney, tertiary education options in Dubbo are also growing.

Performing, visual and creative arts programs are common across the City and feature in many colourful events such as the annual Dubbo Eisteddfod, DREAM Festival and the Multicultural Festival.

Various projects that are now coming to fruition have been many years in the planning.

An example of this is the $91million redevelopment of Dubbo Hospital which will go a long way to ensuring Dubbo’s specialist health services are properly catered for.

The construction of the ALDI Supermarket, expansions at Orana Mall and the roll-out of the National Broadband Network across Dubbo will further enhance Dubbo’s built environment by providing new services for the community.

The ongoing development of the Dubbo Regional Botanic Gardens provides another attraction for families and visitors to the City.

The focussed partnerships among civic, business, and community organisations and leaders are helping build pride and cohesiveness across Dubbo while addressing the key challenges the City faces.

COMMUNITY PERFORMANCE INDICATORS The following represents a snapshot of the City’s progress against key performance indicators for 2013/2014.

POPULATION & PRICING 40,975 $305k Population – end 2013 Up 0.8%

4.9%

Unemployment – end 2013 Up 0.1%

Median House Price – June 2014 Up 8.9%

TOURISM & DEVELOPMENT 417,000 444,000

$222k Median Unit Price – June 2014 Up 6.7%

$1.74KL

2013/2014 water use charge 14% below median for like utilities

Domestic overnight visitors

Domestic Day Visits

694

285

(12 months to June 2014)* * Due to a change in research methodology by Tourism Research Australia comparative data is not available for 2012/2013.

Development and Complying Development Applications Up 13%

(12 months to June 2014)* * Due to a change in research methodology

by Tourism Research Australia comparative data is not available for 2012/2013.

New residents in 2013/14 delivered through Evocities Up 2.5%

2013/2014 Annual Report

TITLE A CITY ON THE UP SOME ACHIEVEMENTS IN 2013/2014

• Complete the redevelopment of Dubbo Hospital

• Completion of Talbragar Street roundabout and Brisbane Street beautification

• Construction of Old Mendooran Road –Talbragar River Crossing • Rail realignment and crossing upgrade at Boothenba Road.

• Completion of terminal and carpark upgrade at Dubbo City Regional Airport

FUTURE CHALLENGES

• Installation of rubber floor matting in the cattle pens at the Dubbo Regional Livestock Markets • Finalisation of a multi-stakeholder Value Management Study to determine best strategy for improving safety at the South Dubbo Weir • $140.6M worth of new development approved • Highest number of housing development applications since 2004/2005 • 600 hours of community tree planting including National Tree Day at Wiradjuri Park.

CONTINUING AND FUTURE PROJECTS • Construction of the $5.7M Barden Park Regional Centre of Excellence for Athletics • Extension of Sheepyard facilities at Dubbo Regional Livestock Markets • Adoption of a Commercial Areas Development Strategy

As Dubbo continues to grow, managing community priorities and exploring responsible ways to finance the ideas of the community will be required. Currently, this is done through the Annual Operational Plan and Budget, which identifies priorities, responsibilities and budgets for the coming year.

Ageing infrastructure, changing community demographics and competitive funding processes will mean decisions will need to be made about acceptable standards of infrastructure, funding priorities and cost savings to maintain a competitive advantage.

Dubbo 2036 embodies the vision that Dubbo will be a vibrant City of lifestyle and opportunity. How this vision is realised is a shared responsibility that requires active community participation in the decisions which affect the City’s future.

• Development of the Dubbo Zirconia Project by Alkane Resources • $1.15M Refurbishment of Old Dubbo Gaol • $23.7M upgrade of Dubbo Sewage Treatment Works • Planning for the construction of a rock-fill ramp and fishway at South Dubbo Weir • NBN rollout across Dubbo • Construction of Macquarie Homestay Accommodation • Implementation of the Wiradjuri Park Master Plan and Regand Park Master Plan, subject to funding

“DUBBO CITY COUNCIL’S TEAM OF COUNCILLORS AND STAFF WILL CONTINUE TO WORK COOPERATIVELY WITH ALL SECTORS OF THE COMMUNITY TO ACHIEVE THE COMMUNITY’S VISION.” MAYOR OF DUBBO, CLR MATHEW DICKERSON

ENVIRONMENTAL MANAGEMENT 5HA

7,914

401KL

43,416

0.38

16,480MWh

Tonnes of domestic waste generated per capita Up 5%

Council energy use Up 1.4% (1% generated from Council’s renewable energy sources)

Native vegetation planted by Dubbo City Council Down 37%

Tonnes of waste landfilled at Whylandra Waste Depot Up 8.2%

Tonnes of material diverted from waste stream for reuse or recycling Down 5%

Average household water consumption Down 6%

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2013/2014 Annual Report

GENERAL MANAGER’S REVIEW On reviewing 2013/2014, it is clear that the significant projects Council has delivered to the City are paying dividends in terms of new investment, ongoing development and construction and the provision of services that meet the lifestyle needs of the community.

The Dubbo 2036 Community Strategic Plan is embedded in Council’s decision making process and this planning framework ensures the projects that are delivered by Council and the services provided are consistent with the community’s needs and expectations.

Some of the major outcomes for 2013/2014 include; • Finalisation of a multi-stakeholder Value Management Study to determine the best strategy for improving safety at the South Dubbo Weir leading to a commitment to construct a rockfill ramp and fishway budgeted at $4.4M

A number of other significant projects will be commenced in 2014/2015 including renewing ageing stormwater and road infrastructure in Darling Street between Wingewarra and Talbragar streets and the commencement of construction of the $23.7M upgrade of the Dubbo Sewage Treatment Plant in order to sustain a future population of 55,000 people.

At this point in time I would like to thank the elected Councillors for their commitment to the City and to Council as well as to Council’s Executive Staff for leading the organisation so professionally. I would also like to thank all Council staff for their dedication and commitment in a year in which many major milestones have been reached.

I am pleased to present Dubbo City Council’s 2013/2014 Annual Report.

• Continued construction of the $5.7M Regional Centre of Excellence for Athletics at Barden Park • Hosting of the third biennial NSW Youth Council Conference for 105 delegates aged 13 to 22 • Completion of upgrades to the Dubbo City Regional Airport doubling the size of the departure lounge and the addition of 110 car parking spaces • Completion of the Talbragar Street roundabout and the beautification of Brisbane Street to improve traffic management in the Central Business District • Successfully hosting the Country v City Rugby League Match • Continued upgrades to the Dubbo Regional Livestock Markets to accommodate increasing livestock throughput • Raising $1.8M from the sale of Keswick Estate residential land Dubbo City Council also entered into a major corporate partnership with Caltex Australia for naming rights of Dubbo Apex Club’s Caltex Park. The $150,000 three-year agreement contributes to the maintenance of the facility which is one of the premier regional sports grounds in Australia.

The first year’s sponsorship has helped tell the story of the Dubbo Apex Club and recognises their important contribution to the facility.

Dubbo City Council has maintained a strong financial position in 2013/2014. Ongoing work has been done to address issues of financial sustainability through organisation wide service reviews and investigation of existing assets. Further work to complete this project is planned for 2014/2015.

Mark Riley General Manager

A NUMBER OF OTHER SIGNIFICANT PROJECTS WILL BE COMMENCED IN 2014/2015 INCLUDING RENEWING AGEING STORMWATER AND ROAD INFRASTRUCTURE IN DARLING STREET BETWEEN WINGEWARRA AND TALBRAGAR STREETS AND THE COMMENCEMENT OF CONSTRUCTION OF THE $23.7M UPGRADE OF THE DUBBO SEWAGE TREATMENT PLANT IN ORDER TO SUSTAIN A FUTURE POPULATION OF 55,000 PEOPLE.

2013/2014 Annual Report

HOW COUNCIL OPERATES Dubbo City Council comprises six Divisions which are responsible for the planning and implementation of Council’s Principal Activities which deliver the Council’s programs and services as shown below:

TECHNICAL SERVICES TRANSPORT

Footpaths and Cycleways, Traffic Management, Street Lighting, Road Network (State, Urban, Rural)

SEWERAGE SERVICES

Sewerage Services

WASTE SERVICES

Domestic Waste Management Services, Other Waste Management Services

CITY DEVELOPMENT

City Development, City Marketing and Communications

WATER SUPPLY

Water Supply Services

CORPORATE BUSINESS

COMMUNITY PROTECTION

Stormwater and Flood Mitigation, Fire Services, Emergency Management

Dubbo Regional Livestock Markets, Dubbo City Regional Airport, Dubbo City Holiday Park, Dubbo Showground, Property Development

CORPORATE SERVICES

Fleet Management Services, Technical Support Services, Technical Business Support Services, Works Services

CORPORATE SERVICES

Corporate Development/Strategic Management

CORPORATE DEVELOPMENT

ENVIRONMENTAL SERVICES BUILT AND NATURAL ENVIRONMENT

Environment and Health Services, Environmental Sustainability Services, Ranger Services, City Strategy, Building and Development Services, Environmental Support Services, Animal Shelter

PARKS AND LANDCARE PARKS AND LANDCARE

Horticultural Services, Landcare Services, Parks and Landcare Business Support Services, Sporting Facilities, Parks and Landcare Operations, Recreational Planning and Reporting, Dubbo Aquatic Leisure Centre

COMMUNITY SERVICES COMMUNITY SERVICES

HUMAN ENVIRONMENT

Cemeteries, Recreation Services, Library Services, Old Dubbo Gaol, Social Services, Rainbow Cottage Childcare Centre, Family Day Care Services, Cultural Services, Community Services Business Support Services, Dubbo Regional Theatre and Convention Centre, Western Plains Cultural Centre Human Environment Services

ORGANISATIONAL SERVICES CORPORATE SERVICES:

Customer Services, Management Accounting Services, Financial Accounting Services, Human Resource Services, Information Management Services, Governance and Risk, Civic Administration Building, Technical Support Services, Technical Business Support Services, Depot Services, Rates and General Revenue, Employment Overhead Distribution, Corporate Overheads, Governance

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2013/2014 Annual Report

OUR PEOPLE Activities and support for young people

Western Plains Cultural Centre (WPCC)

The Dubbo City Youth Council and the Dubbo Youth Interagency worked cooperatively to present two major events for young people in Dubbo in 2013/2014.

The WPCC hosted 30 exhibitions in 2013/2014 with a visitor satisfaction rating of 90%. A 5% increase in visitor numbers was recorded with 77,300 visiting the museum and gallery. A further 17,998 people attended meetings, events and workshops at the Community Arts Centre and 9,532 people took part in education programs.

The third biennial NSW Youth Council Conference was held in Dubbo in November 2013 with 105 registered delegates aged 13 to 22.

The Conference covered a wide variety of topics including community engagement, social media, and leadership and issues such as sexual health.

Conference delegates came from local government areas across NSW including Bankstown, Bathurst, Cobar, Cowra, Eurobodalla, Forbes, Hurstville, Kempsey, Kogarah, Lake Macquarie, Moree, Newcastle, Tumut, and Warringah.

In April 2014, approximately 3,500 people attended the annual Youth Week festivities across 10 days. The 12 different events included the Shake n’ Break’ youth festival at Victoria Park with an outdoor screening of Despicable Me 2, a Guinness World Record attempt for the most people simultaneously balancing a book on their head while walking five metres and the Dubbo Youth Recognition Awards.

The Youth Council has continued to work with a range of partners including the Western NSW Local Health District, Midnite Café, Connected Communities, UnitingCare Burnside and Mission Australia to provide improved services and activities for young people across the City.

“IT’S AT EVENTS LIKE THESE WHERE WE (YOUTH) REALISE THAT WE ALL SHARE SIMILAR VIEWS AND CHALLENGES NO MATTER WHERE WE LIVE. IT’S NICE TO KNOW WE’RE NOT ALONE AND THAT THERE IS ACTUALLY A LOT OF SUPPORT AVAILABLE.” JESSICA HULL, DUBBO CITY YOUTH COUNCIL CHAIRPERSON

A Sister City exhibition has been opened as part of the People, Places and Possessions Exhibition in the Dubbo Regional Museum. The exhibition showcases a selection of gifted items from Dubbo’s two Sister Cities Minokamo in Japan and Wujiang in China and is designed to promote cultural understanding.

Dubbo Regional Theatre and Convention Centre (DRTCC) The DRTCC continues to be well patronised by local residents and visitors with 24,458 people attending ticketed performances in 2013/2014. Average attendance across all performances was above industry standard at 63%.

Performing arts related events were held on 71 days while the number of days the venue was used for business or community related events increased from 138 days to 182 days.

The refurbished Oxley Room provides an additional performance space for more intimate performances and events such as recitals, play readings, amateur theatre, drama groups and smaller comedy shows.

2013/2014 Annual Report

Macquarie Regional Library – Dubbo Branch

A Safer City

The Dubbo Branch of the Macquarie Regional library is used extensively by residents and visitors with 67% of the population being members.

145,401 people visited the library during the year; 187,988 items were borrowed; and staff responded to 13,747 inquiries.

Across 17 categories of major criminal offences 40% were for malicious property damage and stealing from motor vehicles. Crime and anti-social behaviour is a continuing challenge for the community.

The annual Summer Reading program was the most successful to date.

260 children and their parents attended the December launch party and participants completed 222 hours of reading time.

Stronger partnerships with several Aboriginal service providers have expanded the programs available to Aboriginal children and youth.

The program of author visits continues to be popular. Author visits and presentations included; Paul Brunton (Journal of Joseph Banks), Nicole Alexander (Sunset Ridge), Pam Burton (The Waterlow Killings), and children’s author Aleesah Darlison (Barely There). Over 100 children and their parents attended a special Storytime Session with the cast of the Possum Magic stage show.

130 people also received information technology training through the Tech Savvy Seniors framework, supported by funding from Telstra.

The introduction of electronic resources, including electronic books, e-audio and e-magazines, has enabled library users to access increased content through the library website and has been very popular.

In 2014/2015 more information technology training sessions for adults will be delivered and the library will be strengthening collaboration with other cultural facilities.

In 2014 a five month campaign to outsmart the crims was initiated to drive down opportunistic theft from motor vehicles in the City.

The campaign was funded by a $50,000 grant from the NSW Department of Attorney General and Justice and involved Dubbo City Council working in partnership with the Local Area Command to educate the community about simple preventative measures.

Initiatives included the use of online communications, a letterbox drop to Dubbo residents, audits of high-risk areas, promotion of the issue at key public events and strong messaging to alert the community about the prevalence of this highly preventable crime.

“THE CRIMINALS TELL US HOW EASY IT IS TO STEAL FROM A MOTOR VEHICLE IN DUBBO, SO THE BIG MESSAGE IS: THEFT FROM MOTOR VEHICLES CAN BE PREVENTED... OUTSMART THEM BEFORE THEY OUTSMART YOU.’’ ORANA LOCAL AREA COMMANDER SUPERINTENDENT DAVID SIMMONS

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2013/2014 Annual Report

OUR PLACE Investment and development Dubbo City Council approved 694 Development and Complying Development Applications valued at $140.6M in 2013/2014.

On the residential front, Council approved 300 new dwellings (including 64 medium density) with an average value of $241,548.

In May 2014 following an unprecedented community response to a planning proposal Dubbo City Council decided not to proceed with the South Dubbo Housing Choice Planning Proposal ensuring the subject area of South Dubbo kept its existing zoning conditions.

Community input and feedback is essential to ensure the decisions Council makes are in the best interests of residents.

The fact that 436 submissions were made on this proposal indicated the community had very strong opinions and Council listened and responded appropriately.

Caring for the environment Dubbo City Council’s Stormwater Education program is raising awareness of how daily activities can affect the health of the Macquarie River. Activities throughout the year included developing and distributing information leaflets on the role the Egret Park Wetland plays in the stormwater system; stencilling drains with a stormwater prevention message; and numerous presentations to school and community groups.

In other community-based environmental projects, nearly 600 hours of tree planting was completed and volunteers dedicated 7851 hours to help upgrade or maintain public space. This included participation in activities such as Clean-up Australia Day, Adopt-a-Park groups, Riversmart and Dubbo Macquarie Bushcare initiatives.

National Science Week Science Café In 2013 the first Science Café was held at the Dubbo Regional Botanic Gardens as a feature of National Science Week. Sponsored by Inspiring Australia the event attracted over 400 people to learn about saving money, creating less waste and living healthier lives in harmony with the environment.

The success of the event resulted in a Council representative being invited to represent NSW in Canberra for a two day national meeting with the CSIRO to review successful community projects.

2013/2014 Annual Report

Climate change action

A liveable city

Four significant renewable energy initiatives in the Victoria Park precinct led to Dubbo City Council being recognised as winner in the Climate Change Action Award category, Division B, at the 2013 Excellence in the Local Government Environment Awards.

Construction of the $5.7M Regional Centre of Excellence for Athletics at Barden Park has progressed well throughout the year. Once completed, this will be a state-of-the-art facility and a drawcard for sporting events across the State.

The solar heating of the children’s pool at the Dubbo Aquatic Leisure Centre, a 70kW solar power system at the Western Plains Cultural Centre, a 4kW solar system at the Dubbo Regional Theatre and Convention Centre and the energy smart Family Day Care building produced approximately 168MWh in 2013/2014.

Dubbo City Council and the Dubbo BMX Club have also worked together on the $150,000 extensions and upgrade of the Powter Park BMX Track and construction of a playground and toilet block. The track was extended and reshaped to enable State Titles to be run at the facility.

The toilet and a playground were funded by developer contributions.

The Victoria Park Precinct Renewable Energy Project demonstrates Council’s commitment to operating more sustainably and provides an example to the community of renewable energy application.

New playgrounds have been opened at Michael Duffy Park in East Dubbo and Delroy Park in West Dubbo. The playgrounds feature a range of equipment and provide a great service to families.

“THE MICHAEL DUFFY PLAYGROUND USED TO BE JUST TWO SWINGS; IT NOW HAS 25 DIFFERENT ACTIVITIES. SEVERAL FAMILY DAY CARE EDUCATORS ARE WITHIN WALKING DISTANCE OF THE PARK AND THERE IS NOW THE INCENTIVE FOR EDUCATORS AND PARENTS TO GO THERE MORE OFTEN.” CHRISS CRONNIN, FAMILY DAY CARE SERVICE CO-ORDINATOR

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2013/2014 Annual Report

OUR INFRASTRUCTURE Improving transport, roads and services Transport and major infrastructure improvements have been made across the City in 2013/2014.

At the start of 2014, Dubbo City Regional Airport received an upgrade to double the size of the departure lounge and add an extra 110 car parking spaces. Annual airport passenger numbers in 2013/2014 were 186,203 up 9.4% from 2012/2013.

The completion of the Talbragar Street roundabout and the beautification of Brisbane Street have improved traffic management in the Central Business District.

Major stormwater upgrades in North Dubbo and a new roundabout at an accident black spot at the intersection of Fitzroy and Bultje streets have also been completed further improving fundamental infrastructure.

Another 2kms of cycleway was added to the City’s extensive network and 1.4kms of new footpaths were constructed including Stages 1 and 2 of the Margaret Crescent shared cyclepath from Macquarie Street to High Street.

Water supply, waste removal and sewer services continue to be provided in accordance with agreed service levels.

The kerbside recycling service collected 3,500 tonnes in 2013/2014 with more than 80% of dry recyclables now being diverted from the domestic waste stream.

Significant projects have been planned for 2014/2015 and 2016/2017 including renewing ageing stormwater and road infrastructure on Darling Street between Wingewarra and Talbragar Streets and a $23.7M upgrade of the Dubbo Sewage Treatment Works in order to sustain a future population of 55,000 people.

“THE TALBRAGAR STREET ROUNDABOUT WAS JOINTLY FUNDED BY DUBBO CITY COUNCIL AND THE AUSTRALIAN GOVERNMENT’S ROADS TO RECOVERY PROGRAM. THE PROJECT HAS PROVIDED A MUCH NEEDED REVAMP OF THE INTERSECTION AND EASED CONGESTION.” MARK COULTON MP, FEDERAL MEMBER FOR PARKES

2013/2014 Annual Report

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DUBBO HAS AN EXTENSIVE CYCLEWAY NETWORK WHICH INCLUDES MORE THAN 18KM OF OFF-ROAD CYCLEPATHS

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2013/2014 Annual Report

OUR LEADERSHIP Community partnerships

Recognising local leaders

Partnerships between civic, business and community leaders are helping build pride and cohesiveness across Dubbo.

The annual Australia Day event attracted over 500 people to Victoria Park. Graeme Board was named Dubbo’s 2014 Citizen of the Year for exceptional service to the community and as an ambassador for breast cancer.

Events such as the DREAM Festival, the Dubbo Eisteddfod and the Multicultural Festival which are led by community organisations and financially supported by Council promote culture and harmony across the City.

Community partnerships include contributions by Council to assist the following organisations: • $160,000 to Dubbo Neighbourhood Centre; • $27,500 to Royal Flying Doctor Service; • $10,000 to Dubbo Show Society; • $15,000 to Multi Cultural Festival; • $40,000 to DREAM Festival; • $7,500 to Dubbo Eisteddfod; • $5,000 to Macquarie Philharmonia Orchestra; • $5,000 to Red Ochre Festival; • $10,000 to Dubbo Jazz Club;

The 2013 Tony McGrane Award was presented to Lindy Blekemore - a music teacher of 28 years who has been involved in numerous musical productions for the Dubbo Theatre Company.

Eleven others received a Dubbo City Community Service Award for contribution to the City’s musical achievements, youth events, community health initiatives, environmental protection and education activities, sporting clubs, cultural opportunities and more.

Cooperative government A feature of 2013/2014 has been the continued cooperation across the three representative levels of Government in Dubbo and accessibility to the community. This is demonstrated in initiatives such as the ongoing Community Leaders’ breakfasts, involvement in the Orana Regional Organisation of Councils, developer forums and convening of the Minister’s Action Group.

• $5,272 to Orana Mobile Life Education; and

These initiatives are a feature of Dubbo’s strong leadership.

• $2,000 to Carols by Candlelight.

Building regional cooperation

Council also donated $20,000 to community organisations through its annual Community Financial Assistance Program.

Dubbo City Council participates in a number of joint ventures or partnerships which help Council deliver high quality services and take advantage of networks of expertise.

Supporting community events In addition to these partnerships a wide range of high calibre events which have significant community appeal and attract a large number of participants and spectators have been supported through the Event Development Fund. Events which received funding or commitment of funding in 2014 include: • 2014 Junior State Athletic Championships and Dubbo Track Carnival, $3,000 • Dubbo Veteran Golfers and Week of Golf, $1,200 • Dubbo Stampede Running Festival, $10,000 • Dubbo Equine Association’s Reining On The Plains, $1,500 • PCYC Nation of Origins, $5,300 • Women Out West Conference and Expo, $6,000 • NSW State Championships Motocross Round One, $3,000.

Examples of such networks include: • Lower Macquarie Water Utilities Alliance • Central West Salinity and Water Quality Alliance • Bathurst, Orange, Dubbo Alliance of Councils • Orana Region Organisation of Councils (OROC) • Netwaste • NSW Inland Forum • General Managers’ Advisory Committee • Macquarie Regional Library

2013/2014 Annual Report

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2013/2014 Annual Report

OUR SUSTAINABILITY Promoting Dubbo

Developing a skilled workforce

Extensive strategic promotion of Dubbo is continuing to build the City’s strong reputation.

The Evocities partnership has focussed on direct support of recruitment activities for Dubbo businesses in 2013/2014. Local employers have made effective use of the Evojobs website by posting 726 Dubbo jobs over the year. Evocities related media was extensive and had a total audience reach of 13.5M across the year. This media activity has contributed to Dubbo City Council managing 445 new resident enquiries. In 2013/2014 138 families (285 people) registered through this program moved to the City.

Hosting the Country v City Rugby League match placed Dubbo in the national spotlight. Despite the cold and wet conditions, 9,627 spectators attended the game making it the third highest attendance for this fixture at any venue in the past 10 years. Many high profile broadcasters, players, coaches, officials and visitors commended Dubbo on the quality of the field, the facilities and the welcoming people. This promotion helps build Dubbo’s strong reputation of having the facilities and community support to host major events.

Other promotions targeting metropolitan markets such as the 2UE Sydney Dubbo Experience promotion, visiting friends and relatives campaign and participation in the Wild Rhino! Project have built a platform for positive promotion of Dubbo to attract more high profile events to the City.

2013/2014 Annual Report

Responsible financial returns The construction of Keswick Estate has continued with 33 lots sold in Stage 4 Release 1 with sale prices for 25 single dwelling blocks ranging from $130,000 -$140,000.

In 2013/2014 the Dubbo Regional Livestock Markets have accommodated periods of particularly high demand with 271,453 cattle and 1,588,704 sheep sold. Combined sheep and cattle throughout make this facility the largest saleyards in the nation injecting more than $47M annually into the regional economy.

In April 2014 Dubbo City Council entered into a three-year agreement with Caltex Australia for naming rights sponsorship of Dubbo Apex Club’s Caltex Park. The sponsorship contributes $50,000 per annum to the facility. The first year’s sponsorship enabled the installation of interpretation signage that told the story of the Dubbo Apex Club and the sporting precinct.

“THE DUBBO REGIONAL LIVESTOCK MARKETS ARE THE NUMBER ONE SELLING CENTRE IN NSW FOR CATTLE AND THE NUMBER THREE FOR SHEEP SALES. ON-GOING IMPROVEMENTS AND UPGRADES TO THE FACILITY WILL ENSURE PRODUCERS AND BUYERS CONTINUE TO HAVE ACCESS TO PREMIER MARKET FACILITIES.” KEN ROGERS, DIRECTOR CORPORATE DEVELOPMENT, DUBBO CITY COUNCIL

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2013/2014 Annual Report

TRANSPORT Co-ordinator: Director Technical Services Stewart McLeod

To provide a transport infrastructure system that allows safe, convenient and comfortable pedestrian and vehicular movements to, from and within the Local Government Area.

ACHIEVEMENTS IN 2013/2014

PRIORITIES FOR 2014/2015

• Completed the redevelopment of Jannali Road

• Complete the relocation of the Boothenba Road Railway Level Crossing and the associated rail line deviation works at Troy Junction

• Constructed a 0.7km shared cycle path in Margaret Crescent (Boundary Road to High Street) • Installed rural bus stops in Burraway Street (Brocklehurst), Mogriguy Road and Mendooran Road

• Construct a bridge over the Talbragar River on Old Mendooran Road including completion of the road approaches

• Completed an upgrade of the intersection at Bunglegumbie and Troy Bridge roads

• Construct footpath paving in Minore Road (Delroy Shopping Centre to Alcheringa Street) and Boundary Road (Palmer Street to Margaret Crescent)

• Completed a 1.4km bitumen-seal extension in Maiala Road east of Eumungerie

• Commence the redevelopment of Darling Street between Wingewarra and Talbragar streets incorporating a ‘Park Street’ concept

• Completed the third and final stage of the roundabout at the intersection of Talbragar and Brisbane streets

• Continue road shoulder widening works in Mendooran Road at various locations

• Completed a rail crossing pedestrian facility in Wheaton Street, Eumungerie

• Rehabilitate the road pavement at the intersection of Fitzroy and Myall streets including relocation/ replacement of underground utility services

• Completed pedestrian refuges and linemarking in Birch Avenue, (Windsor Parade to Sheraton Road)

• Undertake further road pavement rehabilitation works in St Andrews Drive

• Completed the first stage of the Brisbane Street beautification between Wingewarra and Talbragar streets

• Complete pavement rehabilitation on sections of Ballimore Road

• Continued reconstruction works along Obley Road south of Dilladerry Road with 0.7km section of pavement reconstruction and associated drainage culverts widened

• Construct bus shelters in Darling Street, Welchman Drive and Baird Drive.

• Completed construction of a roundabout at the Fitzroy and Bultje streets intersection • Completed reconstruction of the Troy Bridge Road at its intersection with the Newell Highway to a standard suitable for B-Doubles and Roadtrains approaching from Troy Bridge Road to turn into or cross the highway • Completed linemarking on Boothenba Road (selected locations), Minore Road (Joira Road to west of Rosedale Road) • Completed the upgrading of the Boothenba Road and Golden Highway Intersection to B double standard.

• Bitumen seal the western end of Rawsonville Road

2013/2014 Annual Report

SEWERAGE SERVICES Co-ordinator: Director Technical Services Stewart McLeod

To promote environmentally responsible sewerage services which maintain the health of the Dubbo Community, are cost effective, customer-focused and cater for sustainable growth.

ACHIEVEMENTS IN 2013/2014

PRIORITIES FOR 2014/2015

• Arranged construction tenders for the upgrade of the Dubbo Sewage Treatment Plant

• Complete design of the pipeline from the Camp Road Sewage Pump Station to the Cootha Sewage Pump Station

• Completed pre-construction work for the sewage overflow containment works in Keswick Estate

• Install pumps in the Camp Road Sewage Pump Station, and construct the discharge pipeline

• Undertook electrical/mechanical maintenance of Council’s sewerage infrastructure

• Commence design of the duplication of Sewer R (“Railway Sewer”) between Troy Gully and High Street

• Installed an electronic system that remotely monitors the level of sewage at the Camp Road Sewage Pump Station Site.

• Commence construction of the major upgrade to the Dubbo Sewage Treatment Plant • Complete re-lining of sewers within Dubbo at various locations • Complete the design of the Erskine Street Sewage Pump Station upgrade • Construct the upgrade of the Erskine Street Sewage Pump Station, and new discharge pipeline.

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2013/2014 Annual Report

WASTE SERVICES Co-ordinator: Director Technical Services Stewart McLeod

To provide waste management services that are responsive to the needs of residents and businesses, committed to environmentally sustainable practices and resourced to contribute to the local economy’s competitive edge as a regional service provider.

ACHIEVEMENTS IN 2013/2014

PRIORITIES FOR 2014/2015

• Conducted the annual bulky rubbish kerbside cleanup service with a total of 634 tonnes collected including 443 tonnes of mixed waste, 71 tonnes of green waste, 3 tonnes of tyres, 97 tonnes of white goods and 20 tonnes of e-waste

• Construction of a Community Recycling Centre at the Whylandra Waste and Recycling Centre to provide improved facilities for the receival of household problem wastes including batteries, fluorescent lamps, paints, smoke detectors, gas cylinders and oils

• Conducted the annual prunings and tree trimmings kerbside clean up service with a total of 165 tonnes collected

• Participation in a Litter Prevention Program (along with six other Councils in the NetWaste area) aimed at encouraging residents to cover and secure their loads when accessing Council’s Waste and Recycling Centre, rural domestic waste transfer stations and recyclables drop off centres

• Hosted the tenth annual NetWaste Regional Waste to Art Competition/ Exhibition at the Western Plains Cultural Centre • 3,500 tonnes of dry recyclables were diverted from landfill including 1026 tonnes of glass, 16 tonnes of aluminium, 69 tonnes of steel cans, 149 tonnes of plastic containers and 2,240 tonnes of paper and cardboard • Conducted an annual school and community waste education program to encourage residents to recycle household items (glass bottles, newspapers etc) and engage in home composting and worm farming to reduce the organic waste in the domestic waste stream • Secured a grant of $86,932 to construct a Community Recycling Centre at the Whylandra Waste and Recycling Centre under the State Government’s Waste Less Recycling More – Improved System for Household Problem Wastes Program

• Conduct an audit of waste collected in the City’s weekly kerbside garbage service in collaboration with other councils • Conduct a biennial customer service survey to ensure Council is meeting customer needs • Continue exploring opportunities for introducing a third kerbside bin service for the collection of garden and food waste in order for this material to be diverted from landfill and be available for processing into high grade compost for agricultural, landscaping and domestic uses • Conduct the annual Dubbo Waste to Art Competition culminating in an exhibition at the Western Plains Cultural Centre commencing in February 2015.

• Entered into a 4 year arrangement (till 2017) with a landfill gas capture specialist allowing the capture and destruction (by flaring) of environmentally harmful landfill gas emissions at the Whylandra Waste and Recycling Centre.

BULKY RUBBISH KERBSIDE CLEANUP (TONNES)

DRY RECYCLABLES 2013/2014 (TONNES)

e-waste 20

Plastic 149 Steel cans 69 Aluminium 16

White goods 97 Tyres 3 Green waste 71

Mixed waste 443 Glass 1026

Paper and cardboard 2240

2013/2014 Annual Report

WATER SUPPLY Co-ordinator: Director Technical Services Stewart McLeod

To provide a safe, reliable and cost-effective water supply which is customer-focused, enhances the Dubbo environment and caters for sustainable growth.

ACHIEVEMENTS IN 2013/2014

PRIORITIES FOR 2014/2015

• Advanced pre-construction works for the Eumungerie Water Supply Scheme

• Construct an upgrade of the water supply to the Dubbo City Regional Airport

• Implemented the mains replacement program at Gipps Street along Elston Park; Goode Street; Hillside Drive; Buninyong Reservoir; and Fitzroy Street

• Complete the design of the rock ramp and fishway proposed for the South Dubbo Weir

• Convened a multi-stakeholder Value Management Study into proposed safety improvement works at the South Dubbo Weir • Undertook mechanical/electrical maintenance of the City’s Water Supply Infrastructure • Treated 8709.4 ML of water with Dubbo’s average household water consumption being 1.1 kilolitres/ day • Promoted and distributed water meter frost covers to customers.

• Complete pre-construction works for the Eumungerie Water Supply Scheme, and proceed to construction • Review Council’s Drinking Water Quality Management Manual to comply with new standards • Construct additional automated water filling stations in Whitewood Road and Obley Road • Continue Council’s mains replacement program at various locations.

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2013/2014 Annual Report

COMMUNITY PROTECTION Co-ordinator: Director Technical Services Stewart McLeod

To provide for the protection of persons and minimise damage to property under threat from natural forces and/or external hazards.

ACHIEVEMENTS IN 2013/2014

PRIORITIES FOR 2014/2015

• Completed construction of the Rural Fire Service State Mitigation Support Service building

• In conjunction with the NSW Rural Fire Service, complete a fire hazard reduction program targeting roadside vegetation in high-risk areas

• In conjunction with the NSW Rural Fire Service, completed a fire hazard reduction program targeting roadside vegetation in high-risk areas

• Undertake building extensions to the Cumboogle Bush Fire Brigade Station

• Installed stormwater infrastructure associated with the construction of the Fitzroy and Bultje streets roundabout

• Commence relocation of the temporary aircraft fire retardant loading area at the Dubbo City Regional Airport to a more permanent site

• Undertook Stage 1 of the North Dubbo Stormwater Scheme (Fitzroy Street, from River Street to Roper Street/Muller Street plus part of Davies Street) to provide trunk drainage infrastructure to the area and support other drainage initiatives such as improved kerb and guttering.

• Complete stage 2 of the North Dubbo Stormwater Scheme (Fitzroy Street, from Roper/Muller Streets to Longabardi Street) • Undertake augmentation of the lower Church Street stormwater main at Blight Street • Complete pre-construction for West Dubbo improvements in the area of Jannali Road, Victoria Street and Thompson Street • Keswick/Southlakes catchment area – design of the Hennessy Road Basin Facility • Finalise the Wongarbon Drainage Study.

2013/2014 Annual Report

CITY DEVELOPMENT Co-ordinator: Director Corporate Development Ken Rogers

To facilitate and encourage investment that builds a strong economic base for Dubbo, enhances the standard of living of residents and visitors and reflects the competitive advantages Dubbo has for key emerging and developing industry sectors.

ACHIEVEMENTS IN 2013/2014

PRIORITIES FOR 2014/2015

• Maintained effective consultation through the industry-based Economic Development Advisory Committee and monitoring of the City Economic Development Strategy

• Continue working with industry and investment stakeholders to strengthen Dubbo’s economic position and maximise positive promotion opportunities

• Completed 14 economic development projects including a Skills Audit and Employment Projections Report, Destination Management Plan and the Your Dubbo business development, research and promotions program

• Finalise the preparation of and implement activities identified in the Mining Services Strategy, Retail Areas Strategy and the Digital Economy Strategy

• Supported the ongoing delivery of the Evocities Program with major outcomes including: – 285 new residents managed through the program – 56,792 visits to evocities.com.au and 377,022 visits to evojobs.com.au (28% increase) – 2 49 media appearances with a potential audience reach of 13,599,067 • Ongoing implementation of the Event Support and Development program with 16 event bids submitted, 114 events provided with support, 348 events promoted on dubbo.com.au and $34,445 distributed among 17 events via the Event Development Fund • Supported promotion of the Country v City Rugby League Match resulting in an estimated direct economic injection of more than $500,000 • Provided economic development support to 175 enquiries, 19% of which were from new businesses • Developed and communicated 14 cooperative marketing opportunities, attracted $232,773 in industry funding to support initiatives and expanded Partnership Program to 180 members • Finalised preparation of and commenced implementation of Dubbo’s Digital Economy Strategy • Developed Dubbo Experience Packages, purchased six Rhino sculptures in support of the Wild!Rhino project and established an ongoing visitor experience trail – The Rhino Adventure • Supported print and online production of the ORIN business directory • Participated in a cooperative $202,546 digital destination appeal campaign targeting the Sydney market – Great Western Plains Great Big Adventures.

• Ongoing implementation of Evocities program and maximise recruitment opportunities for local employers • Completion of City entry signage, event promotion signage and the staged decking area at the Visitor Information Centre • Launch new City Development Partnership Programs with bundled opportunities for local businesses targeting the visitor, new resident and event markets • Implement the adopted Tourism Destination Management Plan in partnership with Inland NSW and regional stakeholders • Continue to implement the City Development Delivery Plan including the delivery of the third Your Dubbo campaign, the delivery of a major visitation campaign and the launch of key sector investment guides and a investment attraction DVD • Ongoing implementation of the Event Support and Development program including support of Dubbo Events Network, the Event Development Fund and event attraction activities.

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2013/2014 Annual Report

CORPORATE BUSINESS Co-ordinator: Director Corporate Development Ken Rogers

To operate specific activities on a commercial basis that are customer-focussed, best-practice, sustainable, enhance economic strength and provide a financial return to the community.

ACHIEVEMENTS IN 2013/2014

PRIORITIES FOR 2014/2015

• Contributed $660,220 to General Revenue from Council’s business undertakings

• Complete a $500,000 re-seal of the main runway at the Dubbo City Regional Airport and upgrade analogue CCTV cameras to digital units

• Completed $2.7M Airport Terminal Facility and Car Park Upgrade

• Conduct upgrades to the Dubbo City Holiday Park facility

• Facilitated 186,203 passengers through the Dubbo City Regional Airport terminal and 9,682 aircraft movements

• Complete construction of Keswick Estate Stage 4 Release 2 which consists of 43 residential lots ranging in size from 750sqm to 1025sqm and offering NBN and natural gas services

• Commenced a $4M upgrade and expansion of Dubbo Regional Livestock Markets (DRLM) including facilities for an additional 9000 sheep and completed the installation of rubber matting in cattle yards • The DRLM remained number one selling centre in NSW for cattle and number three for sheep sales. A record throughput was achieved.

Cattle: 271,453 and Sheep: 1,588,704 • Hosted 71 livestock and 42 non-livestock events at the Dubbo Showground • Raised $1.8M from the sale of Keswick residential land.

• Obtain development approval for 8 lots in Stage 3 Moffatt Estate industrial land release • Completion of the $4M upgrade and expansion of the sheep yards at the Dubbo Regional Livestock Markets • Undertake capital upgrades at the Dubbo Regional Livestock Markets’ cattle selling complex • Develop a Masterplan for the Dubbo Showground.

2013/2014 Annual Report

BUILT AND NATURAL ENVIRONMENT Co-ordinator: Director Environmental Services Melissa Watkins

To ensure a clean, safe and healthy living environment for both present and future residents and visitors, maintain economic growth and development, and protect, preserve and enhance the natural and built environments.

ACHIEVEMENTS IN 2013/2014

PRIORITIES FOR 2014/2015

• Determined 694 Development and Complying Development Applications totalling over $140.6M. This included 300 dwellings (including 64 medium density) with an average value of $241,548

• Offer $15,000 in grants to assist owners of heritage items through the Local Heritage Assistance Fund

• Issued 461 Construction Certificates • Developed the Dubbo Salinity Strategy • Developed an Infrastructure and Services Impact Model for mining and other major projects • Reviewed Section 94 Dubbo development contributions Plans

• Finalise reviews of the Commercial Areas Development Strategy, the Dubbo Floodplain Management Plan and Contaminated Lands Register • Further develop and promote e-services to enable online public access to land use and planning information and online application tracking • Finalise amendments to the Dubbo LEP 2011 resulting from the 2012 administrative review

• Developed e-Housing capabilities and introduced online lodgement of electronic Complying Development Certificate applications for residential buildings

• Develop an Urban Design Framework for the City

• Provided grants totalling $24,176 to 11 owners of heritage items through Council’s Local Heritage Assistance Fund

• Revise Section 94 Contributions Plans for Roads, Stormwater and Open Space

• Implemented strategies from Council’s Environmental Management Plan – Dubbo ALIVE

• Finalise the Mining Industry Growth Strategy

• Maintained a strong partnership through the Bathurst, Orange, Dubbo (BOD) Sustainability Alliance • Coordinated the 2013 annual Sustainable City Expo and Science Week Science Cafe which was attended by approximately 400 people • Promoted and participated in the Companion Animals Welfare Scheme (CAWS); undertook pet safety education at schools and promoted Dubbo Pets Month • Council Rangers responded to 149 animal attack/dangerous dog incidents and 2,312 customer requests • Reported on Council’s environmental performance and issues through the regional State of Environment report • Finalised four Planning Proposals for requests to amend the Dubbo LEP 2011.

• Develop a new Commercial Areas Development Strategy including CBD Precinct Plans

• Continue to promote and support the annual Companion Animals Welfare Scheme (CAWS) and Dubbo Pets Month • Coordinate the 2014 annual Sustainable City Expo • Implement the Swimming Pools Barrier Program • Assume management of the Dubbo City Animal Shelter.

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2013/2014 Annual Report

COMMUNITY SERVICES Co-ordinator: Director Community Services David Dwyer

To ensure the active engagement in a wide range of lifestyle opportunities which meet the social, multicultural, recreational, educational, cultural, entertainment and childcare needs of residents and visitors.

ACHIEVEMENTS IN 2013/2014

PRIORITIES FOR 2014/2015

• Hosted student delegations in Dubbo from Sister Cities Minokamo, Japan and Wujiang, China

• Establish a Dubbo Public Art Committee to implement the Public Art Strategy for Dubbo

• 67% of Dubbo’s population are registered members and borrowed 187,988 articles of the Dubbo Branch of Macquarie Regional Library

• Fund irrigation extensions, new concrete beams and an extended ashes section at the New Dubbo Cemetery

• 145,401 individual visits were made to the Dubbo Branch of the Macquarie Regional Library

• Upgrade the Dubbo Pipe Band Hall for use by the Midnite Cafe

• 277,726 people visited Council’s cultural and recreation centres including the Old Dubbo Gaol (51,711), Dubbo Aquatic Leisure Centre (92,866), Western Plains Cultural Centre (77,300), and Dubbo Regional Theatre and Convention Centre (55,849) • 488 children were enrolled in the Dubbo Family Day Care Scheme and the Rainbow Cottage Child Care Centre reported a 100% occupancy rate • Hosted the biennial NSW Youth Council Conference in November 2013 • Successfully hosted the 2014 Country v City Rugby League Match

• Commence a student exchange program with Dubbo’s Sister City Wujiang, China • Develop a Capital Upgrade Program to modernise the Convention Centre component of the Dubbo Regional Theatre and Convention Centre • Install solar lighting at the New Dubbo Cemetery • Upgrade the Old Dubbo Gaol with $1.15M grant funding received from the NSW State Government • Upgrade of the Infirmary Block at the Old Dubbo Gaol at a cost of $31,000 utilising funding from the NSW Government’s Community Building Partnership Program

• Forged a new four-year Macquarie Regional Library Agreement with Dubbo, Narromine, Warrumbungle and Wellington Councils

• Develop a plan for a CBD Heritage Trail

• Upgraded the playground at the Rainbow Cottage Child Care Centre at a cost of $15,000

• Host a Regional Youth Development Officer Workshop.

• Completed a Sister City Exhibition space at the Western Plains Cultural Centre.

• Develop an ANZAC Centenary Memorial in Victoria Park

2013/2014 Annual Report

HUMAN ENVIRONMENT Co-ordinator: Director Community Services David Dwyer

To provide a safe and healthy human environment with access to a high standard of facilities and preventative programs to ensure the health and wellbeing of residents and visitors.

ACHIEVEMENTS IN 2013/2014

PRIORITIES FOR 2014/2015

• Conducted inspections of public pools and spas on 195 occasions

• Conduct 12 free, monthly immunisation clinics in partnership with the Western NSW Local Health Network

• Conducted inspections of food premises on 374 occasions and registered premises on 62 occasions • Administered 2246 immunisations at Council’s free, monthly immunisation clinics in partnership with the Western NSW Local Health Network • Engaged community identities in a Water Safety Campaign targeting young people to raise awareness about the dangers of weirs, rivers, dams and pools

• Inspect every public pool and spa, registered premise, food premise and premise with water cooling towers to ensure compliance with health regulations • Hold two meetings with Sydney University to discuss future development and operations of the University’s Rural Medical School in the City • Review and renew the Dubbo Crime Prevention Plan • Continue participating in the Orana Crime Prevention Partnership

• Coordinated health programs which involved 85 community participants

• Continue monitoring complaints relating to licensed premises in Dubbo

• Conducted a Wood Smoke Reduction Campaign, raising awareness about dangers associated with smoke from heaters and chimneys

• Meet on a quarterly basis with local senior officials of NSW Police to discuss service provision

• Continued lobbying for the redevelopment of the Dubbo Hospital

• Renew the existing alcohol free zones in Dubbo for a further four years from 2015 to 2018 inclusive

• Continued implementing the Dubbo City Crime Prevention Plan 20112014 to address community safety and crime issues to help create a safer environment for those who reside in, work in or visit Dubbo • Participated in the Orana Crime Prevention Partnership, which focussed on the development of a crime profile and addressing issues such as assaults, malicious damage, and theft from motor vehicles.

• Continue to monitor the redevelopment of the Dubbo Hospital.

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2013/2014 Annual Report

PARKS AND LANDCARE SERVICES Co-ordinator: Director Parks and Landcare Services Murray Wood

To ensure that Dubbo residents and visitors have the opportunity to participate in a diverse range of sporting and passive recreational pursuits in a clean, green setting and to provide Landcare services for the rehabilitation and protection of the urban and rural environment ACHIEVEMENTS IN 2013/2014

PRIORITIES FOR 2014/2015

• Refurbishment of Church Street and Lions Park West boatramps

• Renew mortar joints on upper sections of the Victoria Park Cenotaph and re-surface brass plaques utilising financial contributions from the Department of Veterans Affairs, the Dubbo RSL Club and the RSL Sub Branch

• Upgrade and refit of courts at Wongarbon School Centenary Reserve to make a multi use court for tennis, basketball and netball • Playground upgrade at Wongarbon School Centenary Park • Installation of playground at Delroy Parklands • Installation of a Dog Leash-Free Area at Delroy Parklands, adjacent to the playground • Undertook Stage 1 of the Victoria Park War Memorial Cenotaph refurbishment • Completed extensions and upgrade of the Powter Park BMX Track and construction of a playground and toilet block • Renewed the playground at Michael Duffy Park • Entered into a $50,000 per annum Corporate Partnership agreement with Caltex Australia for naming rights sponsorship to the East Dubbo Sporting Complex/ Apex Oval • Upgraded the Dubbo Apex Club’s Caltex Park including the installation of Coaches/Media Boxes, upgrade of the audio system and installation of internal asphalt roads • Commissioned of the UV Filtration System at Dubbo Apex Club’s Caltex Park to meet environmental regulations • Commenced construction of grandstand and IAAF standard athletic track and field at Barden Park Regional Centre of Excellence for Athletics with funding from Council and State and Federal Governments • Resurfaced the Nita McGrath Netball Courts, funded by the Dubbo Netball Association • Ongoing construction of the Victoria Park No. 2 and 3 amenities jointly funded by Council, Dubbo District Cricket Association and Dubbo Junior Rugby Union • Designed a second synthetic hockey field at Pioneer Park • Completed the resurfacing of seven tennis courts at Paramount Tennis Club to International Standard.

• Complete the Victoria Park Rotary Pond Rehabilitation Project • Unveil Dubbo’s water supply history with the completion of the Driftwells Park Project including opening two wells located in the park for viewing by the public with interpretation signage outlining the history of water infrastructure in Dubbo • Install a pontoon at Wiradjuri Park to increase access to the river for boating, fishing and other water based pursuits • Replace Manera Heights playground • Replant trees and undertake landscaping works in relation to the Darling Street redevelopment • Complete the construction of the Regional Centre of Excellence for Athletics at Barden Park • Replacement of sports field lighting at Katrina Gibbs Oval.

• Re-seal and line mark the Nita McGrath Netball Courts Car Park funded

by Dubbo Netball Association • Complete the Victoria Park 2 and 3 amenities building • Replace the water slide at Dubbo Aquatic Leisure Centre • Host the NSW RSL Youth Clubs State Swimming Championships.

2013/2014 Annual Report

CORPORATE SERVICES Co-ordinators: Director Organisational Services Craig Giffin, Director Corporate Development Ken Rogers, Director Technical Services Stewart McLeod

To provide sound management of the resources of Council, and representative and responsive government; to meet statutory requirements and to provide services to the Organisation in a cost-effective and timely manner.

ACHIEVEMENTS IN 2013/2014

PRIORITIES FOR 2014/2015

• Completed annual review of the Dubbo 2036 Integrated Planning documents, including public exhibition and community engagement

• Undertake the 2015 Review of the Dubbo 2036 Integrated Plan

• Maintained Council’s strong financial position with cash, investments and high liquid debtors (excluding external and internal restrictions) within the target range of $1.5M and $2.5M

• Finalise a report of the staged response to address Council’s backlog of infrastructure asset renewals • Prepare a submission in response to the State Government’s “Fit for the Future” reform program

• Completed all statutory financial and community reporting in accordance with legislative requirements

• Continue sound financial management including quarterly financial reviews

• Continued to develop a formal corporate response to address the issues of financial sustainability and infrastructure backlogs

• Implement the Enterprise Risk Management Framework

• Revised Asset Plans developed and adopted for the Corporation as part of the Integrated Planning and Reporting documents • Managed 97,156 individual requests through Council’s Customer Service Centre • Completed a diagnostic review of Council’s risk management systems and initiated implementation of an Enterprise Risk Management Framework

• Implement and report on the 2014/2015 Corporate Communications Strategy • Produce and distribute the 2013/2014 Statutory Annual Report • Conduct the 2015 Biennial Community Needs Survey • Undertake a tender for Banking Services • Implement a new on-line Recruitment System • Implement a new on-line Performance Management System

• Developed and implemented Flexible Workplace and Phased Retirement initiatives

• Implement a Succession Planning Framework

• Undertook continued development of Council’s internal intranet facility ‘Councilpedia’ to improve internal communications and information sharing

• Implement upgraded telephony infrastructure and critical network infrastructure

• Implemented and tested a Disaster Recovery Plan for Information Management • Developed an Information Management Delivery Program • Undertook review of Council’s telephony infrastructure and called public tenders with a view to upgrade these facilities • Undertook preparations to upgrade Council’s critical Information Technology infrastructure • Council’s fleet of plant, equipment and motor vehicles met targeted usage rates; operational costs were within benchmark rates • Implemented the 2013/2014 Corporate Communications Strategy and developed the 2014/2015 plan • Produced and distributed the 2012/2013 Annual Report to Residents and 2012/2013 Statutory Annual Report • Implemented new Work Health Safety Legislation.

• Conduct an external WHS Audit

• Introduce a Mining Category into Council’s rating structure • Develop a new Corporate Strategic Plan.

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2013/2014 Annual Report

SUMMARY OF STATUTORY REPORT Under the Local Government Act 1993, Dubbo City Council must provide certain information on its operations to the Minister for Local Government. This information is summarised below and full details are available in the Statutory Annual Report which will be available for viewing from December 2014 at the following locations: • Council’s Civic Administration Building • Macquarie Regional Library Dubbo Branch • Online at dubbo.nsw.gov.au State of the Environment Report

General Manager

$289,587

Director Technical Services

$251,133

Director Environmental Services

$216,230

Director Corporate Development

$207,948

Director Organisational Services

$206,800

Condition of Public Works

Director Community Services

$196,149

Council maintains a network of 1,245km of local and regional roads, which is made up of rural and urban roads, including footpaths and cycleways, with the 2013/2014 maintenance program totalling $4.6667 million ($3,749 per kilometre).

Director Parks and Landcare Services

$172,515

Each year Council prepares a State of the Environment Report, which focuses on major environmental issues. This report will be available for viewing at Council’s Civic Administration Building, Church Street and the Dubbo Branch Library from December 2014, as well as Council’s website dubbo.nsw.gov.au

In 2013/2014, Council spent $142,394 on the maintenance of urban drainage infrastructure.

Council’s sewerage system services 15,873 properties with maintenance expenditure of $968,000. The water supply system services 16,998 properties, costing $1.62M to maintain.

Legal proceedings Council was involved in four legal proceedings during 2013/2014, at a cost to Council of $15,515.

Major contracts awarded Sixteen contracts valued in excess of $34M were awarded by Council in 2013/2014.

Senior staff Council employs seven senior staff as defined under the requirements of the Local Government Act with these being the General Manager, Director Organisational Services, Director Technical Services, Director Environmental Services, Director Parks and Landcare Services, Director Corporate Development and the Director Community Services.

The total amount spent on employing these senior staff was $1,540,362.

This amount includes salaries, fringe benefit tax, private use of a Council vehicle and employer’s superannuation contributions.

The Bushfire Management Committee The Bush Fire Management Committee held two meetings to discuss land management and fuel reduction issues. The NSW Rural Fire Service provided funding of $40,000 to Council to assist it with roadside vegetation management and hazard reduction activities during 2013/2014.

Multicultural services Council has procedures in place for providing interpreter services to the 10.5% of Dubbo residents over the age of five, who were born overseas and the 3% who speak a language other than English at home. Council’s Multicultural Festival Advisory Committee again organised the popular Multicultural Festival, held in September 2013. In 2013/2014, 111 people became Australian citizens at Council Citizenship ceremonies.

Contributions Council contributed a total of $365,539 to 64 organisations under Section 356 of the Local Government Act 1993.

Private works There were no private works undertaken by Dubbo City Council in 2013/2014 which were fully or partly subsidised by Council.

External bodies exercising Council functions There are no external bodies exercising functions delegated by the Council.

2013/2014 Annual Report

Overseas travel Mr Ian McAlister, Council’s Manager Horticulture Services, travelled to Dunedin in New Zealand to present at the World Congress of Botanic Gardens. Mr McAlister’s travel and accommodation were provided at no cost to Council as part of him presenting at the Congress.

Mrs Kylie Sutherland, Council’s Sister Cities Officer, travelled to Council’s Sister Cities Minokamo, Japan and Wujiang, China to meet Sister City staff in each of these cities. This trip was personally funded

by Mrs Sutherland.

sporting facilities such as playgrounds, sporting fields, skate park BMX track, cycleways and the Dubbo Aquatic Leisure Centre.

In addition, Council directly operates the Rainbow Cottage Child Care Centre and the Family Day Care Scheme. It provides a venue for the Yarrandale and North Dubbo play groups, Girl Guides, West Dubbo Pre School, Dubbo and District Pre School and Orana Early Intervention Centre.

Council also supports the Dubbo City Youth Council which co-ordinates a comprehensive annual Youth Week program.

Partnerships, co-operatives and joint ventures

Privacy management

Council was involved in joint ventures with the Macquarie Regional Library; The North West Weight of Loads Groups; The Bathurst; Orange; Dubbo Alliance of Councils; The Lower Macquarie Water Utilities Alliance; Central West Salinity Water Quality Alliance; The Orana Region Organisation of Councils (OROC); Netwaste; and Evocities

The Privacy and Personal Information Protection Act 1998 has been introduced to provide central safeguards to an individual’s privacy in relation to a wide variety of personal information held by public sector agencies such as Council.

Controlling interests in companies Council held no controlling interest in any companies in 2013/2014.

Public access to information In 2013/2014, Council received seven applications for information under the Government Information (Public Access) Act 2009. Access was granted in full to all applications in accordance with the requirements of the Act.

Rates and charges written Off Description

Amount

Rates – Pension Rebates (S 583(1) Local Government Act 1993)

$905,229

Rates – Postponed Rates (S 595(1) Local Government Act 1993)

$22,498

In accordance with the Act, Council, on 26 June 2000, adopted a Privacy Management Plan, which outlines policies and practices to ensure compliance with the requirements of the Act. The Act became effective from 1 July 2000. No applications have been made for information under the Act up until 30 June 2014, and accordingly no review of Council’s Privacy Management Plan has been required.

Elected members Totals of $38,239 and $192,793 were paid during the period for Mayoral and Councillor fees respectively, with an additional $22,441 for Councillors’ travel and subsistence. From July 2013 until June 2014, there were 11 Ordinary Council meetings and 3 Extraordinary Council meetings. Attendance at these meetings was as follows: Ordinary Meetings

Extraordinary Meetings

Clr Mathew Dickerson

11

3

Clr Lyn Griffiths

9

3

Clr Bill Kelly

11

3

Clr Greg Matthews

10

2

Clr Greg Mohr

10

3

11

3

Councillor

Rates – Non Rateable Properties (S 555(1) Local Government Act 1993)

$8,205

Rates – Levy Adjustments (S 598(1) Local Government Act 1993)

Nil

Charges – Interest on Postponed Rates (S 595(1) Local Government Act 1993)

$9,072

Clr Kevin Parker

Charges – Amounts which were unrecoverable

$7,235

Clr Tina Reynolds

8

3

Clr Ben Shields

10

3

Services and programs for children

Clr Allan Smith

11

3

The proportion of children and youth in Dubbo’s population is higher than the State average. Council has factored this knowledge into its planning for new facilities by providing a diverse range of recreation and

Clr Rod Towney

10

1

Clr John Walkom

11

3

33

34

2013/2014 Annual Report

INCOME STATEMENT

STATEMENT OF FINANCIAL POSITION

For the Financial Year ended 30 June 2014

As at 30 June 2014

Actual 2014

Actual 2014

Actual 2013

Actual 2013 $’000

$’ 000

ASSETS

INCOME FROM CONTINUING OPERATIONS REVENUE

CURRENT ASSETS

Rates and annual charges

40,584

38,300

Cash and cash equivalents

14,928

10,062

User charges and fees

33,318

32,171

Investments

23,543

41,930

Interest and investment revenue

3,742

3,334

Receivables

9,524

9,331

Other revenues

1,223

1,135

Inventories

1,517

968

Grants and contributions provided for operating purposes

7,872

11,721

20,178

13,711

Grants and contributions provided for capital purposes OTHER INCOME Net gains from the disposal of assets

–

3,619

Net Share of interests in joint Ventures and Associated Entities using the equity method

–

11

Total income from continuing operations

106,917

104,002

EXPENSES FROM CONTINUING OPERATIONS Employee benefits and on-costs Borrowing costs

25,907

3,632

3,691

20,655

20,776

Depreciation and amortisation

29,225

26,736

Electricity and heating

3,441

3,514

Contributions and donations

1,404

1,801

Insurance

1,477

1,487

Family Day Care (fees)

1,328

1,313

Other expenses

4,708

4,607

517

–

19

–

Net share of interests in joint ventures and associated entities using the equity method

1,028

906

50,540

63,197

Investments

50,990

26,488

Receivables

1,386

1,026

Inventories

2,107

1,982

Total current assets NON-CURRENT ASSETS

Infrastructure, property, plant and equipment

1,452,109

1,447,932

Investments accounted for using the equity method

871

890

Other

495

495

Total non-current assets

26,904

Materials and contracts

Net losses on disposal of assets

Other

1,507,958

1,478,813

1,558,498

1,542,010

Payables

9,117

4,704

Borrowings

1,944

1,829

Provisions

11,543

10,981

Total current liabilities

22,604

17,514

TOTAL ASSETS

LIABILITIES CURRENT LIABILITIES

NON-CURRENT LIABILITIES Payables Borrowings Provisions

Total expenses from continuing operations

93,310

89,832

Total non-current liabilities

Net operating result for the year

13,607

14,170

TOTAL LIABILITIES

Net operating result attributable to Council

Net operating result for the year before grants and contributions provided for capital purposes

13,607 (6,571)

14,170 459

1

1

50,082

52,026

977

960

51,060

52,987

73,664

70,501

1,484,834

1,471,509

Retained earnings

770,172

756,565

Revaluations reserves

714,662

714,944

1,484,834

1,471,509

Net assets

EQUITY

Total equity

2013/2014 Annual Report

CONNECTING COUNCIL AND THE COMMUNITY Customer Service Centre The Customer Service Centre is Dubbo City Council’s one-stop-shop of information for the general public. Specially-trained customer service staff manage all face-to-face and telephone enquiries, from 9am to 5pm, Monday to Friday. Phone 6801 4000.

Correspondence All correspondence to Council should be addressed to the General Manager and also marked to the relevant officer’s attention, and sent to: Dubbo City Council, PO Box 81, DUBBO NSW 2830 T: (02) 6801 4000 F: (02) 6801 4259 E: dcc@dubbo.nsw.gov.au

Council notices Council Column: Every Thursday a ‘Council Column’ is published in the Daily Liberal newspaper, featuring information about proposed developments, draft policies, positions vacant, tenders, quotations, public notices, and Council and Committee meeting dates and times.

This information is also available on Council’s website: dubbo.nsw.gov.au City Connection: Council publishes a weekly news page in Dubbo Photo News called City Connection to promote Council’s many activities, upcoming events, notices and initiatives.

Council’s website can be accessed at dubbo.nsw.gov.au. The website includes up-to-date information about Council services, as well as media releases, public notices, positions vacant, submitting development applications, education kits for school children, booking information for parks and sporting ovals and various other documents relating to Council operations. Council’s website also contains email addresses and phone numbers to assist the general public contact the City’s elected representatives.

Village News: Council distributes a quarterly newsletter to all residents living in Wongarbon, Eumungerie, Brocklehurst and Ballimore.

COUNCIL’S CONTACT DIRECTORY Building and Development Professional Building and Planning Duty Officers are available for consultation without appointment within the core hours of 1pm to 5pm, Monday to Friday.

Customer service staff and duty officers can be contacted by telephone on 6801 4000 via Council’s Customer Service Centre. Pre-lodgement meetings can be arranged outside these times by appointment.

Online planning/building enquiries can be submitted at this link on Council’s website: dubbo.nsw.gov.au/PlanningandDevelopment/AskAPlanner Dubbo Aquatic Leisure Centre

(02) 6801 4490 Dubbo City Animal Shelter

(02) 6882 1934 Dubbo City Holiday Park

1800 824 820 Dubbo City Regional Airport

(02) 6801 4560 (Administration) 0417 717 871 (Grounds Operations) Dubbo Regional Livestock Markets

(02) 6801 4540 Dubbo Regional Theatre and Convention Centre

(02) 6801 4371 (General) (02) 6801 4378 (Box Office) Dubbo Showground

Twitter and Facebook

(02) 6801 4570

Dubbo City Council provides regular updates on social media channels Twitter (@DubboCouncil and @ DubboCity), Facebook (fb.com/DubboCity and fb.com/Dubbo2036)

Dubbo Visitors Information Centre

Accessing information

(02) 6801 4470

Public documents Dubbo City Council provides a number of documents to inform the community about Council operations. These include:

Fire Control

• Dubbo 2036 Integrated Plan

(02) 6801 4000

• Statutory Annual Report • Business Plans for Council services and businesses.

These documents can be accessed at Council’s Civic Administration Building or at the Dubbo Branch Library, or by contacting the Customer Service Centre on 6801 4000.

Public Officer Council’s Public Officer, Craig Giffin, can provide information on Council’s financial reports, Equal Employment Opportunity Policy and other policy documents, management plans, and information under the Government Information (Public Access) Act. The Public Officer can be contacted on 6801 4000.

(02) 6801 4450 Family Day Care

(02) 6881 3900 Immunisation Clinic Macquarie Regional Library – Dubbo Branch

(02) 6801 4510 Old Dubbo Gaol

(02) 6801 4460 Rainbow Cottage Child Care Centre

(02) 6801 4480 Western Plains Cultural Centre

(02) 6801 4444 After Hours Emergencies

(02) 6801 4000

35

CUSTOMER SERVICE CENTRE HOURS: 9am-5pm, Monday to Friday, Civic Administration Building, Cnr Church and Darling Streets, Dubbo All enquiries, including after hours emergencies, phone (02) 6801 4000

DUBBO CITY COUNCIL Civic Administration Building PO Box 81, Dubbo NSW 2830 Phone: (02) 6801 4000 Fax: (02) 6801 4259 Email: dcc@dubbo.nsw.gov.au Web: dubbo.nsw.gov.au