Training Booklet
2 | British Paints Training Booklet
Contents
1 3 5 7
Clean & Protect
Prep 4in1 - Water Based
Prep 4in1 - Oil Based
Ceiling
9 11 13 15
Good Job Guarantee
Enamels
4 Seasons
Paint & Prime
Clean & Protect Interior
Available in Low Sheen, Matt, Semi Gloss & Gloss
Clean & Protect Interior for walls is guaranteed to protect from mould.
Key Selling Messages clean time after time 1 Wipes 4 times more scrubbable than competitor Mould Guarantee 2 3 year guarantee against mould growth *
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Additional benefits
Easy to apply
Smooth flow for an even finish
No undercoat required on most previously painted surfaces
Low odour and VOC
R&D Proof Test
Mould Panels Comparison *3 year guarantee against mould. See pack for details.
Wipes Clean & Mould Resistance Video British Paints Training Booklet | 2
Prep 4in1
Water based
Interior/Exterior
Prep 4in1 is your go-to prep product for most projects, inside and out. With excellent adhesion, it is ideal for prepping a range of surfaces and for covering oil-based stains such as crayons and lipstick.
Key Selling Messages Adhesion 1 Excellent Over a range of substrates, with no sanding required on most surfaces*
2 Flash Rust Resistant 3 Additive to prevent rust over small metal Stain & Tannin Blocker Covers stains
surfaces such as nail or bolt heads*
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*Over large metal surfaces a metal primer is recommended. ^Sanding is required on very high gloss or aged enamel surfaces.
PLAN
R&D Proof Test
Adhesion Test - Aged Enamel Wet
Dry
Wet
Dry
7 days
Where to use
INSIDE
OUTSIDE
Plywood & MDF
Aged Enamel
Zincalume®
Weatherboard
Plasterboard
Brick & Masonry
Cement sheet
Blueboard
Cement sheet
Aluminum & galvanised metal
Vertical concrete & render
Brick & Masonry
Bare timber (untreated) trims & doors
Previously painted dark surfaces
Aluminum & galvanised metal
Pine & Timber (weathered)
ON STAINS CAUSED By
Grease
Oils
Fats
Grafitti / Spray Paint
Crayon
Lipstick
3 days
1 day
British Prep 4in1
Competitor
Adhesion Test - Hume Door Wet
Dry
Wet
Dry
7 days
Additional benefits 3 days all in 1
1 day
British Prep 4in1
Competitor
British Paints Prep 4in1 adheres well to numerous substrates tested (aged enamel, hume door, mild steel, zincalume, aluminium, galvanised steel).
Ideal for oil-based stains
Excellent hiding power
Primes, seals, undercoats and blocks all in one product
Low odour
Use under a water or oil based topcoat
Water wash-up
No sanding on most surfaces
Fast drying British Paints Training Booklet | 4
Prep 4in1
Oil based Multi-Surface Prep 4in1 is a multipurpose prep for inside and out. It’s ideal for tannin-rich surfaces, water-based stains and timber furniture DIY projects.
Key Selling Messages Adhesion 1 Excellent Over a range of substrates, with no sanding required on most surfaces*
2
Superior Tannin Blocking Covers stains
*Sanding is required on very high gloss or hard aged enamel surfaces. 5 | British Paints Training Booklet
Additional benefits Ideal for water-based stains
all in 1
Primes, seals, undercoats and blocks all in one product Use under a water or oil-based topcoat
PLAN
Where to use
INSIDE
OUTSIDE
Plywood
Aged enamel
Steel
Fibre
Plasterboard
Fibrous plaster
Brick & masonary
Treated pine (weathered)
Plaster glass
Stained timber
Masonite & chipboard
Multi-purpose prep coat Bare timber (untreated) trims & doors
Great hiding power
No sanding on most surfaces
ON STAINS CAUSED By
Food
Beverage
Water damage
Smoke damage
Pencil
Tannin bleed
Sap bleed
Rust stains
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CEILING Interior British Paints Ceiling creates a bright white finish that’s guaranteed to protect from mould.
Key Selling Messages
1 Bright White Finish Mould Guarantee 2 5 year guarantee against mould growth Excellent Coverage 3 Achieve better coverage across the ceiling *
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Additional benefits
Easy to apply with low roller splatter
Hides surface imperfections
Low odour and very low VOC
R&D Proof Tests
Mould Panels Comparison Test - Day 28
British Paints
Competitor
No mould
Severe mould growth in less than a month
*5 year guarantee against mould. See pack for details.
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HAD A SPACE CADET MOMENT? FEEL LIKE A GOOSE?
GOT BUTTERFINGERS? British Paints Training Booklet | 10
Good job guarantee With British Paints’ Good Job Guarantee, your customers can have the confidence to start painting, knowing that British Paints has their back! What is the Good Job Guarantee? At British Paints, we think our paint is pretty awesome, and we have great tools to help everyone do a good job – but let’s face it, no one’s perfect! So if you don’t love the finished result, whether that be choosing the wrong colour or the finish isn’t what you hoped for, contact us and we’ll give you new paint free of charge (it’s like project insurance for your paint work!). We’ll also give you loads of helpful advice, putting you on the path to painting success.
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How does a customer claim?
Customer makes a claim via webform www.britishpaints.com.au/good-job-guarantee
British Paints Help & Advice Team will reach out to the customer to find out why they are not satisfied, and what advice and tools they might need. The team will help provide replacement paint so customers can get on with the job.
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Enamels
H2O and Oil
Key Selling Messages Yellowing Technology 1 Non Stays white Smooth Finish 2 Provides maximum durability 13 | British Paints Training Booklet
H2O Enamel is a durable finish formulated to stay white on the inside and outside of doors, windows and trim. Oil Enamel is formulated to withstand wear and tear of doors, windows and trim.
Key Selling Messages
1 Smooth Finish 2 Resilient & Hard Wearing
Additional benefits H2O Enamel
Easy water wash up
R&D Proof Tests
H2O Enamel, Flow Test
Flow is measured as per example below – left lines are a thicker film build vs. right lines. For British Paints they flow together (therefore better flow), but not for our competitor. The benefit is fewer brush marks, because the paint is able to reflow better after brushing.
Low odour
Fast drying
British Paints H2O Enamel
Additional benefits Oil Enamel
Gloss Designed for both interior and exterior applications Semi Gloss Designed for interior applications Competitor British Paints Training Booklet | 14
4 seasons Exterior
Available in Low Sheen, Matt, Semi Gloss & Gloss
4 Seasons is guaranteed to resist mould and protect your home for 25 years.
Key Selling Messages
1 2 UV protection Full sheen range to match 3 all Colorbond® colours Ultra Protect™ helps resist 4 against mould, fungus and algae 25 year* guarantee against peeling, blistering and flaking.
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Additional benefits
DIY Self priming on most surfaces
Colour that lasts
Initial rain barrier
R&D Proof Test
Mould Panels Comparison Below are two photos (classic cream paint and untinted). The upper panel is 4 Seasons, and the lower is a competitor. The paints were brushed naturally, not quantitatively, two coats only. Classic Cream
Untinted
4 Seasons
4 Seasons
Competitor
Competitor
*25 year guarantee against peeling, blistering and flaking. See pack for details.
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Available in all ranges
Making project-based selling easy!
undercoat & topcoat in1
Key Selling Messages Paint & Prime helps save time with an undercoat & topcoat in one. Achieve a beautiful finish for your home with this All-in-One™ paint. 17 | British Paints Training Booklet
1 2
Undercoat & Topcoat in 1 Save time with Paint & Prime
AVAILABLE IN SEMI GLOSS & GLOSS
Interior • Two coats over bare plasterboard, joins and dark colours • No undercoat required on most surfaces+ • 5 year guarantee against mould† QUICK AND EASY TO APPLY
EASY TO CLEAN
• Suitable over water or oil based topcoats • No undercoat required on previously painted surfaces^ • Hard wearing and resilient QUICK AND EASY TO APPLY
NON YELLOWING TECHNOLOGY
Exterior
Ceiling • One coat over previously painted similar colour surfaces • Two coats over bare plasterboard, joins and dark colours • 5 year guarantee against mould† QUICK AND EASY TO APPLY
Doors, Windows & Trim
BRIGHT WHITE FINISH
• One coat over previously painted, similar colour • Only two coats over bare timber and brick~ • 25 year guarantee* against peeling, blistering and flaking QUICK AND EASY TO APPLY
UV RESISTANCE
* 25 YEAR GUARANTEE against peeling, blistering and flaking. See pack for details. †5 YEAR GUARANTEE against mould. S ee pack for details. +An undercoat is required on bare timber, MDF, laminate and gloss surfaces unless it has been well s anded. If stain blocking is required, British Paints Prep 4 in1 should be used. ^Does not provide the adhesion or stain blocking properties of a primer coat. Gloss, semi gloss or aged enamel surfaces must be sanded to a matt finish.
~Primer required on tannin-rich timbers.
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Need Help? AUS: 1800 086 690 | NZ: 0800 800 424
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britishpaints.com.au
britishpaints.co.nz
®British Paints, 4 Seasons and the BP device are registered trade marks. ™UltraProtect, Prep 4 in 1, Clean & Protect, All-in-One and Timesaver are trade marks.