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The digital business The pandemic has seen most industries doing business digitally, and real estate has been no different. The change was not just with Zoom meetings and online auctions, but also executing contracts and signing authorities digitally. Following some initial hesitation, agencies started to see the efficiency gains that come with transacting digitally. Saving time and money on administrative tasks meant more time for building and growing the business. All businesses have their challenges and concerns when making a change to their tried and tested business processes. We spoke to some Members who use digital forms and authorities on VicForms to understand their views.
What are the top 3 things to consider when selecting a forms and authorities provider for a real estate agency? Dion Besser: The top 3 things that are important when selecting a forms and authorities provider are: • Legislative Compliance: Make sure the forms are up to date with the current legislation. The real estate industry is governed by strict rules and our forms must reflect the current legislation • Security: The forms provider must be able to ensure that only the authorised persons are signing the documents. • Functionality and user experience: The forms must be easy to use for all persons regardless of their IT skills. Lauren Blair: It’s quite clear in our minds: compliance, security and a user-friendly system.
How important is online execution of contracts in your business and what are the benefits/challenges? Dion Besser: At Besser+Co. we are 100% paperless. There is now no need for us to print a single document. The benefit is that we are now able to execute leases, 30 | The Estate Agent – APRIL 2022
At Besser+Co. we are 100% paperless. There is now no need for us to print a single document. Dion Besser – Besser+Co.
authorities and all tasks that require documents to be signed within a very short period of time. Digital forms and authorities in partnership with our digital folders makes it easy to ensure all
documents are completed correctly before closing off a task and file. Lauren Blair: Very important! Not only has COVID played a big part in needing
