Eaton Power Quality Customer Magazine Issue 1 • 2010
Oasis of the Seas sets sail with Eaton UPSs on board Page 4
Donbass Arena ready for UEFA Euro 2012 Page 8
Securing power on the high seas Page 12
Eaton Corporation Eaton Corporation is a diversified power management company with 2009 sales of $11.9 billion. Eaton is a global technology leader in electrical components and systems for power quality, distribution and control; hydraulics components, systems and services for industrial and mobile equipment; aerospace fuel, hydraulics and pneumatic systems for commercial and military use; and truck and automotive drivetrain and powertrain systems for performance, fuel economy and safety. Eaton has approximately 70,000 employees and sells products to customers in more than 150 countries. For more information, visit www.eaton.com. Eaton’s Electrical Sector is a global leader in power distribution, power quality, control and automation, and monitoring products. When combined with Eaton’s full-scale engineering services, these products provide customer-driven PowerChain Management® solutions to serve the power system needs of the data center, industrial, institutional, public sector, utility, commercial, residential, IT, mission critical, alternative energy and OEM markets worldwide. PowerChain Management solutions help enterprises achieve sustainable and competitive advantages through proactive management of the power system as a strategic, integrated asset throughout its life cycle, resulting in enhanced safety, greater reliability and energy efficiency. For more information, visit www.eaton.com/electrical.
Europe, Middle East, Africa locations Europe, Middle East & Africa Headquarters Morges, Switzerland Tel. +41 21 811 4600
Germany Achern Tel. +49 7841 604 0 infogermany@eaton.com
Russia Moscow Tel. +7 495 981 37 70 UPSRussia@eaton.com
Africa head office Montbonnot, France Tel. 00 33 4 76 00 65 00 mea-area@eaton.com
Greece Athens Tel. +30 210 7454 336 7
Saudi Arabia Riyadh Tel. +966 1 2795215 MiddleEast@eaton.com
Algeria El-Mouradia, Alger Tel. +213 21 69 40 07 NorthAfrica@eaton.com Belgium Brussel Tel. +32 (0) 2 348 44 10 Belgium-info@eaton.com Central Asia and Caucasus region Almaty, Kazakhstan Tel. +7 727 3172543 MiddleEast@eaton.com Czech Republic Prague Tel. +420 234 769 500 UPSInfoCzech@eaton.com Denmark Herlev Tel. +45 368 67 910 UPSSalesDenmark@eaton.com Egypt Cairo Tel. +202 246 18 5 21 NorthAfrica@eaton.com Finland Espoo Tel. +358 9 452 661 Myynti@eaton.com France Les Ulis Tel. 0 800 33 68 58 onduleurfrance@eaton.com
2
Italy Milano Tel. +39 02 955 421 MarketingEmlp@eaton.com Jordan Amman Tel. +962 6 53 714 29 MiddleEast@eaton.com Middle East Dubai, United Arab Emirates Tel. +971 4 881 1933 MiddleEast@Eaton.com The Netherlands Dordrecht Tel. +31 (0) 78 652 16 80 netherlands-info@eaton.com North Africa Casablanca, Morocco Tel. +212 5 22 95 77 40 NorthAfrica@eaton.com Norway Kolbotn Tel. +47 23 03 65 50 salesnorway@eaton.com Poland Warsaw Tel. +48 22 320 38 00 upssalespoland@eaton.com Portugal Porto Salvo Tel. +351 21 421 74 30 geral@eaton.com
Slovakia Bratislava Tel. +421 244 637 046 UPSInfoSlovakia@eaton.com Spain Barcelona Tel. +34 902 104 220 info.es@eaton.com Sub-Saharan Africa Abidjan, Cote D’Ivoire Tel. +225 212 415 12 SubsaharanAfrica@eaton.com Sweden Kista Tel. +46 8 598 940 00 infosweden@eaton.com Tunisia Tunis Tel. +216 71205073 NorthAfrica@eaton.com Turkey Istanbul Tel. +90 216 663 61 09 MiddleEast@eaton.com UK and South Africa Slough, England Tel. +44 (0) 1753 608 700 acukpowerware@eaton.com
Eaton Power Quality Customer Magazine
Electronic version of the magazine is available at www.eaton.com/powerquality
Published by
Eaton EMEA Eaton Power Quality Oy Koskelontie 13, 02920 Espoo, Finland Tel. +358 9 452 66 1 Fax +358 9 452 66 396 www.eaton.com/powerquality Editor-in-chief
Anita Putkinen anitaputkinen@eaton.com Managing editor
Elisa Ylinen elisa.ylinen@conexio.fi Editorial
PR Agency Conexio Layout
KPL Graphics kari.lehkonen@kpl.fi Cover photo
© Royal Caribbean International ISSN 1795-9314
Editorial
Facing a watershed 2009 saw a global downturn in the power quality solution market. Despite the difficult circumstances, we managed to continue to develop our business as planned: last year, we introduced our combined power quality product offering under a single Eaton® brand, strengthened our local presence by announcing the new EMEA organisation for Eaton’s Electrical Sector that will be continuously developed – see the Spotlight interview on page 16 to find out more – and announced the global Power Advantage programme for our partners. Furthermore, we launched new UPS technologies that contribute to energy and cost savings in today’s demanding environment, where there is an ever-increasing demand for power with reduced environmental stress. On top of all this, we also launched new energy-efficient products: the Eaton Protection Station for homes and small offices, and an extension to our flagship UPS product family, the Eaton 9395 with 825/1100 kVA ratings and all the cutting-edge technologies we offer. And that’s not all: last year we supplied more than 20 double-conversion online UPSs to the world’s largest cruise ship, Oasis of the Seas, the biggest delivery within the marine industry in Eaton’s 40-year history (turn to page 4 to find out more!). There’s also some good news for football fans: one of the host arenas of the UEFA Euro 2012 championships, the Donbass Arena in Ukraine, is protected by Eaton UPSs against all types of power fluctuations. Check out Eastern Europe’s most high-tech football stadium on pages 8–11! In this issue of PowerNews, we also take an in-depth look at the needs of a specific customer group, the marine and offshore industry, where harsh environmental conditions are part of everyday life. We continue to focus on understanding, anticipating and fulfilling the needs of our customers, deepening co-operation with our partners and strengthening our local presence throughout EMEA. We are also launching a survey for all PowerNews readers. Your feedback is highly valued – check the back cover of this issue for details of how you can take part! We wish you a very powerful 2010! Anita Putkinen Editor-in-Chief
3
Success stories
Oasis of the Seas sets sail with Eaton UPSs on board Eaton supplied more than 20 double-conversion online UPSs for this giant of the seas. The Oasis’s sister ship, Allure of the Seas, due to be delivered by the end of 2010, will also rely on Eaton’s expertise to secure power distribution network on board. hat’s 361 metres long, 66 metres wide and attracts thousands of visitors every year? No, it’s not the Eiffel Tower with a 40-metre extension placed horizontally – it’s the world’s largest cruise vessel, Oasis of the Seas. This giant cruise ship features 16 passenger decks, encompasses 225,000 gross registered tons, accommodates 6,360 passengers and 2,100 crew members, and towers 72 metres above sea level at its highest point. Oasis of the Seas set sail on its maiden voyage on 5 December 2009, and as well as its massive physical size, the vessel has giant-sized demands in terms of power consumption: its total requirement for uninterruptible power can be as high as 2,000 kVA. The need for power protection devices is equally massive. “We supplied the cruise ship with more than 20 double-conversion online UPSs, ranging from 1 kVA to 350 kVA. The UPS delivery is without doubt the largest in our 40-year history of providing the marine industry with uninterruptible power systems,” says Rauli Lehtonen, Sales Manager at Eaton Power Quality. “The unparalleled size of the vessel and the variety of high-tech applications on board posed remarkable challenges in terms of power supply. One-hundred-percent reliable, continuous and clean power has to be guaranteed for the ship’s safety and cruising-related applications as well as commercial applications that affect customer satisfaction the most. We cannot risk losing power in applications such as navigation equipment and emergency power and lighting. A loss of load would result in highly dangerous situations at sea,” explains Lehtonen.
4
IMAGE © ROYAL CARIBBEAN INTERNATIONAL
Total power protection for the world’s largest cruise ship
5 PHOTO © ROYAL CARIBBEAN INTERNATIONAL
Success stories Reliable power leads to an enjoyable experience Conditions on board a ship differ significantly from those on shore: the power distribution network is ungrounded, and the electricity generated by the ship’s engines is not of uniform quality. That is why power needs to be double-converted for all critical applications. Ship vibration, shocks, inclination, temperature variation and very limited space present further challenges for the setup. In addition, every device securing safety and cruise-related systems needs to meet the stringent requirements set by various classification organisations. “Eaton’s answer is double-conversion online topology. All our marine UPSs incorporate this; it can protect critical marine equipment from all types of power interruptions that may occur in the ship’s supply network. To guarantee continuous, high quality power
to the most critical loads, the UPSs can be configured to provide parallel redundancy,” Lehtonen says. “Every Eaton marine UPS also has a hardened mechanical design, shock absorbers and a drip-proof cover. What’s more, they also employ the same global technical platform and the same core components as our standard UPSs. This enables the use of common spare parts and accessories and leads to effortless system upgrading, maintenance and service.” On board Oasis of the Seas, Eaton’s UPS systems protect critical applications including emergency lighting, navigation equipment, ship automation and HVAC applications as well as casinos, theatres and other entertainment venues against disruptive power interruptions. The delivery consisted of a set of Eaton 9395, 9390, 9355 and 9155 marine UPSs. “The project was a new milestone for us, as it saw the installation of the largest marine UPS we have ever delivered – the 350 kVA Eaton 9395 Marine UPS. The two 9395s on board Oasis of the Seas protect the most business-critical applications, including computer systems and energy-intensive cash registers,” Lehtonen explains. Eaton also supplied UPS batteries and
A colossal construction puzzle
The cutaway model of Oasis of the Seas illustrates the huge variety of activities on board, many of which have never before been seen on a cruise ship.
6
transformers as well as PowerVision management software for system performance monitoring. Assembling a colossal puzzle Oasis of the Seas is constructed of 181 grand blocks, each weighing approximately 600 metric tons. Each block was first finished as far as possible, including the installation of electrical devices, and then the blocks were brought together. This colossal construction puzzle took almost four years from contract to delivery. “One characteristic of marine projects is that the UPS systems cannot be installed as a whole in one go. Batteries have to be delivered later, a few months before the ship delivery, otherwise they would suffer during the long construction period in the shipyard, with all the dust and dirt. They would also be worn unnecessarily and their service life could not be guaranteed. In the case of Oasis of the Seas, we supplied the UPSs in early 2008 and the batteries in autumn 2009,” explains Lehtonen. Eaton has a long and trusted partnership with both the owner and builder of Oasis of the Seas. “We have worked with Eaton for over 10 years in all of our most demanding cruise ship
IMAGES © ROYAL CARIBBEAN INTERNATIONAL
construction projects,” says System Coordinator Ville Talsi of shipbuilding group STX Europe, Turku, Finland. “Their high quality products and field services around the world have guaranteed an enjoyable cruise experience for passengers and uninterrupted working for the sophisticated technology on board our ships.” Eaton’s power protection solutions are employed in five of the Royal Caribbean International cruise line’s Voyager-class ships (completed in 1999–2002), three of its Freedom-class ships (completed in 2006–2008) and in both of its Oasis-class ships. Oasis of the Seas’ sister ship, Allure of the Seas, is due to be completed in late 2010.
The vessel has giant-sized demands in terms of power consumption.
Oasis of the Seas introduces the cruise line’s new neighbourhood concept of seven distinct themed areas, including Central Park, Boardwalk – with the first ever carousel at sea –, the Royal Promenade, the Pool and Sports Zone, Vitality at Sea Spa and Fitness Center, Entertainment Place and Youth Zone.
Giant of the seas in a nutshell • Ordered in February 2006, maiden voyage 5 December 2009 • Length 361 m, width 66 m, height 72 m above sea level (at highest point), gross tonnage 225,000 • Capacity up to 6,360 guests and 2,100 crew members • 16 passenger decks, 2,704 staterooms • Total power output 97,000 kW, power protection capacity 2,000 kVA • First ship to feature the cruise line’s neighbourhood concept of seven distinct themed areas • Cruises the Caribbean from its home port in Fort Lauderdale, Florida, US • Founded in 1968, Royal Caribbean International is a global cruise brand with 21 ships currently in service and one under construction. The line also offers land-based cruise tour packages in Alaska, Canada, Dubai, Europe, and Australia and New Zealand. For more information, visit www.oasisoftheseas.com
7
Success stories
Ukraine introduces high-tech stadium
Donbass Arena ready for UEFA Euro 2012
With a capacity of over 50,000, the newly opened Donbass Arena is the first football stadium in Eastern Europe designed and built to meet UEFA’s Elite category standards. The real test for the arena will take place in summer 2012, when it will be one of the host stadiums for the UEFA Euro 2012™ championships.
8
pened in August 2009, Donbass Arena in Donetsk, Ukraine, is one of a kind both in terms of the cutting-edge technologies and multifunctional usage possibilities. In addition to football matches, it is designed to host concerts, conferences, exhibitions and corporate events of all kinds. The arena is also the first stadium in Eastern Europe to incorporate a huge variety of sophisticated IT applications. “All of the stadium’s functions are controlled through a highly advanced IT infrastructure. This guarantees a pleasant, user-friendly and safe experience for players and visitors alike. For example, rather than using cash in the public area of the stadium, visitors use a special payment card purchased at the entrance. By depositing an amount of money on the card, they can pay for various products and services quickly and reliably,” says Dmitry Teplyakov, IT Director of the Donbass Arena. “It is also a question of safety: the personalised card allows the visitor to access only the stadium sector – out of the 20 in total – in which their seat is located. Thus, in case of an emergency, we are able to evacuate the entire stadium in just eight minutes,” Teplyakov continues.
9
Success stories
IMAGE Š PHOTODISC
The most high-tech stadium in Eastern Europe
10
Donbass Arena was designed by Arup Sport, who also designed the Beijing National Stadium (the Bird’s Nest stadium) in China, among others. Inside the arena, the audience sits in a bowl rather than in four separate stands.
Sophisticated technology requires clean power Donbass Arena is not known as the most high-tech stadium in Eastern Europe without good reason. Inside the arena, there are 6,000 network ports installed and 1,200 kilometres of cabling. Wi-Fi communication is provided by 150 hotspots, and security is controlled by 450 CCTV cameras. Visitors can follow the games on two LED screens – each measuring almost 100 square metres – and via the almost 600 monitors installed throughout the arena. With such an extensive IT infrastructure to maintain, the stadium needs reliable power. “The mains supply fluctuation is a major challenge in Ukraine. That is why it was crucial to ensure stable power for all of the stadium’s essential applications. This was only possible with online double-conversion topology,” says Kari Koli, International Sales Director at Eaton Power Quality. Donbass Arena has several server and communication rooms that manage the stadium’s IT infrastructure. A total of 35 midand high-range Eaton UPSs provide uninterruptible power for the stadium’s IT, safety and security, payment and communication systems. “We equipped the main server room with three 80 kVA double-conversion Eaton 9390 UPSs. These units provide sufficient capacity to power the entire IT infrastructure in case of mains power loss. They also provide N+1 redundancy,” Koli says. Other server and communication rooms employ a total of six scalable Eaton BladeUPS® units. With the ability to expand and provide backup power from 12 kW to 60 kW
in a standard 19-inch rack, the modular BladeUPS grows in line with the needs of the IT applications. A total of 26 15/30 kVA Eaton 9355 UPSs protect the stadium’s individual security sectors and communications screens from power disturbances. “In an emergency situation, the UPSs ensure that the security system continues to function, including emergency lights and monitors that show directions to the nearest exit. The stadium’s 20 security sectors also provide redundancy for each other, meaning that in the event of a power loss in one sector, continuous power is guaranteed for the security system’s needs,” Koli explains. Local service the deciding factor When choosing a power quality partner, the amount of local support the partner can provide is a key factor. “The success of the power quality supplier is measured by the level of service it is able to provide locally. We worked closely with our main partner and distributor Megatrade in Kiev as well as our local reseller and authorised service partner DonbassInformCommunicationService (DICS) in Donetsk right from the start of the project. The local aspect was one of the factors that tipped the balance in our favour,” says Koli. “The feedback we have received from Donbass Arena so far has been very complimentary. In a project of this scale, it is of utmost importance that all equipment is delivered and installed on schedule. This project demonstrated our ability to manage demanding IT projects and meet the customer’s expectations,” says Oleg Metelin, Technical Director at DICS.
At the main entrance, visitors are welcomed by an impressive work of art: a slowly rotating football made of a 25-ton granite boulder. From the right: Oleg Metelin (DICS), Stepan Bilopol and Sergey Koltakov (Megatrade), Kari Koli (Eaton).
Donbass Arena in a nutshell
Opened in August 2009, construction started in 2006; UPSs installed in early 2009 First stadium in Eastern Europe to meet UEFA Elite category standards Ranked among the top three stadiums in Europe in terms of technology and multifunctionality
Final cost USD 400 million
Total seating capacity 51,500
More than 60 restaurants, bars, cafes and fast food outlets Home of FC Shakhtar; one of the host stadiums for UEFA Euro 2012
11
Sector focus An icebreaker in action. Specialised vessels such as icebreakers carry more advanced technology than regular cargo ships and exemplify true long-term marine product development. Eaton’s marine solutions are delivered around the world from Finland, a country where the shipping industry has long traditions.
Securing power on the high seas
12
Eaton has 40 years of experience in supplying the marine and offshore industry with uninterruptible power systems. This strong expertise allows Eaton to provide well-designed technology and trustworthy service to its customers worldwide.
ow can continuous and reliable power be guaranteed on a vessel that sails across oceans, often being exposed to harsh environmental conditions? What if critical equipment were to fail due to power fluctuations? Eaton’s power protection professionals have pondered these challenges for decades. “The first characteristic of an offshore power supply is the distribution network’s unique architecture: on board a ship – or on an oil or gas rig – the network is ungrounded, which sets diverse requirements for power protection devices compared with onshore applications. Second, a vessel is constantly exposed to vibration, shocks, and extreme changes in inclination and temperature. The third challenge is the limit on space: power protection equipment must be packed into a very small space. Fourth, all equipment protecting safety and cruising-related systems – such as navigation and emergency power – has to comply with international classification requirements. Last but not least, we also have to address the service and maintenance of the on-board power protection systems sailing the seas of the world,” says Teppo Henttonen, Special Systems Manager at Eaton Power Quality, EMEA. Today, many ships are required to have an inventory of hazardous materials, also known as the Green Passport, which is a detailed inventory of all the materials present in a ship’s structure, systems and equipment that are potentially hazardous to human health or the environment. “It is a great asset for us as a system supplier if we can verify all the materials used in our product manufacturing. Every piece
should be traceable from the design stage right through to decommissioning,” Henttonen says. Eaton’s solution: a global UPS platform Eaton’s marine and offshore UPSs incorporate double-conversion online topology to protect applications against power disturbances. This topology is also the only one that can meet the requirements of the highest performance class, VFI-SS-111. Eaton UPSs are built into one cabinet that houses all the electronics – the rectifier, the inverter, the static bypass and the microprocessor control – and allows the entire system to be controlled as one integrated device. As well as offering higher reliability, this also saves valuable space. The highest availability possible is achieved by parallel redundant configuration. “A unique feature of our marine and offshore UPSs is that they employ the same global technical platform as our standard UPSs. The use of a common platform brings significant benefits for our customers: as the UPS units have similar features and behave in a uniform way, product upgrades are a lot easier to perform. It also means that standard spare parts and accessories can be used, allowing us to offer improved service and maintenance capabilities to our customers worldwide,” Henttonen emphasises. Eaton provides marine and offshore customers with various-sized UPS solutions. The smallest, single-phase systems range from 1 to 3 kVA and are type-approved by Det Norske Veritas (DNV), meaning that they have been verified as suitable for marine use and
A vessel is constantly exposed to vibration, shocks, and extreme changes in inclination and temperature.
On-board power applications • Emergency lighting, ship automation, navigation equipment
• Computer systems, internal cable TV, intercom, security camera systems
• Radio and telecommunications equipment, satellite communication
• Emergency public announcement
• Voyage data recorder, dynamic positioning system, propulsion control • Waterproof doors
• Cash registers (EPOS) in hotels, tax free and other shops, restaurants, casinos and other entertainment venues
• Power distribution and filtering, control/monitoring system
• Special systems on board: exploration, drilling, lifting and cable-laying systems
• Business and customer satisfaction
Eaton’s marine and offshore UPSs employ the same global technical platform as the standard UPSs. “Among other benefits, a common platform enables the use of standard spare parts, allowing us to offer improved service capabilities to our customers worldwide,” says Teppo Henttonen.
are ready to use ‘out of the box’. Mid-range systems cover the 8–160 kVA power range. Single-phase systems are available with 8–10 kVA, three-phase input/singlephase output systems with 8–30 kVA and three-phase systems with 8–160 kVA power ratings. Large three-phase systems provide power from 225 to 1100 kVA. Furthermore, all three-phase UPS systems can be tailored to meet the characteristics of the project in question as well as the customer’s specific needs. The use of a global UPS platform allows tailor-made solutions to be offered with reasonable pricing. Worldwide network benefits the customer Many marine and offshore equipment suppliers operate locally with local shipping companies and ship builders. Eaton is one of the industry’s global players. “A remarkable proportion of today’s vessels and oil rigs are constructed in China and South Korea. Thanks to our solid, global sales and partner network, we are able to serve marine customers wherever they may be in the world,” says Henttonen. “Customers appreciate proven project knowledge that includes globally shared processes as well as similar documentation and service level,” he continues, emphasis13
Eaton 9130 Marine UPS protects on-board computer systems
On an oil platform, power protection secures uninterruptable operation of drilling automation systems.
ing the importance of project management skills. “Our service network, which consists of more than 1,200 service professionals and a number of authorised service partners worldwide, ensures that support is only as far away as the nearest port. We can provide service quickly and with the same high quality wherever the ship is constructed or wherever it docks.” Eaton supplies marine and offshore UPSs to more than 100 vessels around the world every year, including cruise liners, ferries, ice breakers, LNG carriers, cable ships and oil rigs. In addition to UPS products, Eaton offers battery systems, cabinets and racks, power converters as well as power management and monitoring software.
A new member of Eaton’s marine systems product family, the Eaton 9130 Marine UPS, will be launched in spring 2010.
With a power rating of 1, 2 and 3 kVAs and double-conversion online design, the new Eaton 9130 Marine UPS is ideal for securing reliable power with high availability for on-board applications such as voyage data recorders, bridge and navigation equipment as well as automation and computer systems.
The 9130 Marine UPS, with its modern tower design, is based on the same technical platform as the standard Eaton 9130 UPS introduced in late 2008. It will replace the Eaton 9120 Marine UPS. “When developing the 9130, it was obvious from the start that a marine version would follow at a later date. The 9130 Marine UPS incorporates the same technologically advanced features as the standard model plus all the necessary marine modifications, such as vibration absorbers and brackets for easier installation on board,” says Teppo Henttonen, Special Systems Manager at Eaton Power Quality. As with the standard 9130, the 9130 marine version provides more watts to protect more equipment with its high power factor of 0.9. It uses Eaton’s ABM® technology to optimise battery service life and reliability. The 9130 has an event log and a graphical LCD user interface which supports multiple languages, allowing easy use and system monitoring. The flexible configuration options make the 9130 Marine UPS suitable for many different types of environments. “The DNV (Det Norske Veritas) type approval offers significant benefits for the customer. As the 9130 requires no additional testing or qualifications, it is ready to use out of the box,” Henttonen points out. The UPS delivery includes an installation kit containing all the necessary parts and instructions, so the system can be installed easily. The Eaton 9130 Marine UPS will be available in spring 2010.
Product
Power rating
Typical applications
Installation
Eaton Evolution Marine (line interactive)
1.15 kVA
1 or 2 servers/storage systems
Tower (free-standing)
Eaton EX Marine
1.5, 2.2, 3.0 kVA
Small servers and storage systems, bridge equipment
Rack/Tower (free-standing)
Eaton 9130 Marine
1, 2, 3 kVA
Small servers and storage systems, bridge equipment
Tower with mounting rails and vibration absorbers
Eaton 9155 Marine
8–30 kVA
Navigation, communication, automation, bridge equipment
Tower with mounting rails and vibration absorbers
Eaton 9355 Marine
8–40 kVA
Navigation, communication, automation, bridge equipment
Tower with mounting rails and vibration absorbers
Eaton 9390 Marine
40–160 kVA
Emergency lighting, computer rooms
Tower with mounting rails and vibration absorbers
Eaton 9395 Marine
225–1100 kVA
Emergency lighting, computer rooms
Tower with mounting rails and vibration absorbers
14
New products
New addition to Intelligent Power software product line New lightweight tool for graceful local computer shutdown to be launched in spring 2010. aton’s Intelligent Power® software product line, first introduced with the launch of Intelligent Power Manager (IPM) monitoring software in summer 2009, is now being extended to include a new shutdown application: Intelligent Power Protector, or IPP. This new application provides controlled, graceful shutdown of computers and servers powered by a UPS in the event of an extended power outage. Graceful shutdown allows work in progress to be saved and data to be preserved, thus avoiding data loss despite the connection being closed. IPP software employs the same easy-touse web-based user interface as IPM. In addition to providing UPS monitoring functionality via the network, the software also allows UPSs to be monitored locally via both serial and USB connections. IPP warns administrators and users via email if the power being supplied by the UPS is at risk and performs a controlled shutdown before the UPS’s battery runtime expires. This helps to minimise possible damage and enables more rapid reaction to fault situations. IPP differs from IPM in that it is specifically designed to supervise one computer and one UPS at a time. In other words, it monitors the state of the UPS that is supplying power to the specified computer. The software is ideal for situations where there is no need to manage complex power device networks and multiple UPSs. What’s more, it is designed to work seamlessly with IPM software, which can be used for managing multiple IPP applications.
IPP’s web-based graphical user interface is very similar to that of IPM software.
IPP opens a popup window in case of a UPS alarm.
Simplified software product offering “When developing our software solutions, we have paid special attention to usability and ease of choice. By unifying our software offering, we are aiming to make it easier for our customers to choose the software that best meets their needs,” says Tatu Valjakka, Product Manager at Eaton Power Quality. “In addition, the use of a common user interface simplifies matters for both the users and our partners. Also, we are now able
to develop our product offering as a single entity rather than having to maintain a number of different product lines.” Ease of use is further increased by the software’s ability to update itself automatically via the internet. In addition, multiple user accounts can be configured, and these accounts can be remotely managed using the IPM software. Intelligent Power Protector software will replace Eaton LanSafe, NetWatch and Network Shutdown Module products. It will be available free of charge in spring 2010. 15
Spotlight:
Craig McDonnell Eaton’s Electrical Sector welcomed its first EMEA-wide Vice President, Marketing in September 2009. Craig McDonnell is leading the way in Eaton’s effort to move to one Eaton brand for all electrical product lines.
Firstly, please tell us about your career path. I joined Eaton in the USA 15 years ago. In 2002, following Eaton’s acquisition of Delta plc’s electrical division, I moved to the UK, where I held various marketing positions. Following my appointment as Vice President in September 2009, I relocated to Morges with my family. What are your responsibilities as Vice President, Marketing? I’m responsible for developing and deploying a common business strategy for Eaton’s Electrical Sector in EMEA. In addition to power quality products, the Electrical Sector offers a wide range of other electrical products, including power distribution, control and automation systems from 36 kV down to residential applications. Historically, we’ve had different marketing approaches in our product lines. Now, as we are operating as one Eaton, we have a tremendous opportunity to start speaking with one common voice. My team works closely with the country sales organisations and product lines. We provide functional support to effectively deploy market strategies, marketing commu-
nications, segment marketing and management of common standards. How are the Electrical Sector’s marketing activities organised? Marketing resources can be found at many levels in the EMEA organisation. At headquarters we are currently putting together a central team to manage marketing communication, commercial marketing, segment marketing and business development. The country offices are responsible for localising the developed strategies and deploying them in their markets. This local decision-making helps make us agile, while ensuring we remain locally connected to the market. Why is it important to manage marketing at the EMEA level? Are there changes on the horizon? I believe that the combined market approach of a global company with local presence and strengths will benefit our end customers, distributors and resellers alike. Within EMEA, there is an impressive level of market knowledge and product expertise. By leveraging this knowledge across divisions
and regions, we hope to build an even stronger customer solution set. We are now ready to introduce our joint electrical product portfolio to customers and partners who earlier knew us only by our separate product lines, such as Eaton UPSs. Eaton is now well positioned to offer a complete power chain solution for our key industry segments. How would you like to develop the marketing of electrical expertise? For us, it is important to further develop our market position and presence within the EMEA region. A critical factor for success is that we continue to understand our customers’ needs for technologies, products, solutions and services. As the marketing team, we will support our organisation by developing tools and processes to measure and support the business. The key to our success is ensuring that the customer’s voice continues to be heard throughout the Electrical Sector in EMEA. How do you see the future of the electrical business? Customers are demanding solutions for their complete electrical power chain, and I believe that we are well on the way to delivering this requirement. We recently announced plans to move to a single Eaton brand throughout the Electrical Sector by the beginning of 2012. Our Power Quality business already achieved this in 2009, and all other business units have started the transition. 2010 will be a key year in terms of building Eaton brand awareness among our customer base.
Take part in our reader survey!
There are 3
Nintendo Wiis in our prize draw.
For a chance to win, please give us your feedback at http://powerquality.eaton.com/survey/English/
© NINTENDO
Now is the time to share your thoughts, wishes and ideas for PowerNews magazine’s further development. Your feedback is extremely important for us, but that’s not the only reason to participate: all respondents get the chance to win a Wii, the popular home video game console from Nintendo!