Intelligent Avatars for visitor reception and data collection
Intelligent Avatars for visitor reception and data collection
Why an Avatar? 1/ Image of an innovative brand A virtual assistant has a memorable impact on the user, projecting a modern and technological image of the company.
We digitalize the guest personal details, facilitating their incorporation into the company’s CRM system.
4/ Improves user satisfaction 2/ Cost saving Artificial intelligence allows us to automate customer service, reducing costs and increasing the company’s productivity.
3/ Data capture
A surprising user experience increases loyalty. In addition, it maintains emotional stability, as there aren’t any changes in mood that could harm the communication.
Intelligent Avatars for visitor reception and data collection
Covid-19 It contributes to the prevention of Covid-19 as interaction between humans is avoided. Virtual systems like EVA are capable of avoiding up to 80% of human contact during visits to receptions, information stands, retail promotion spaces and events. This type of facilities foster respect for the recommended health and safety measures to prevent all types of viruses. In addition, they help prevent future situations that require avoiding direct human interaction.
Intelligent Avatars for visitor reception and data collection
User experience 1/ Welcome The avatar welcomes the user, introducing itself briefly and giving a quick overview of the company. A physical person initiates the conversation via an external camera.
2/ Registration Visitors enter their personal information and automatically register themselves using an external keyboard.
3/ Contact with a person After asking the visitor if they need anything, the avatar will automatically contact two people from the corresponding department via email, SMS or a phone call.
4/ Additional company information While the visitor waits for the member of staff to arrive, the virtual avatar invites them to take a selfie and share it on social media with a personalized hashtag. It can also show a video or additional information about the company.
Intelligent Avatars for visitor reception and data collection
How does it work? 1/ Body language and facial expression A virtual avatar is capable of showing different body language and facial expression during the conversation, always starting with an animation in anticipation.
2/ Conversational framework It aims to help, facilitate and provide information to the user in specific contexts involving written questions and interactions between the user and the virtual user. It is based on a set of 20 questions and answers on a particular subject and is able to understand different ways of asking questions. In addition, it can follow the thread of a conversation.
Intelligent Avatars for visitor reception and data collection
Hardware required 1. TV 2. Computer 3. Microphone 4. Keyboard 5. Sticker on the floor for indication 6. 4K external camera
Intelligent Avatars for visitor reception and data collection
Personalize your Avatar Choose your gender / Select one of the four models and we’ll include your company’s logo on its outfit.
Intelligent Avatars for visitor reception and data collection
Personalize your Avatar
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CONTENT CUSTOMIZATION 2
1. Bespoke scene: background color and company heading. 2. Choice of Avatar: male/female. 3. Avatar customization: clothing color, logo, outfit 4. Conversational framework: a set of 20 questions and answers on particular subject.
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Intelligent Avatars for visitor reception and data collection
Create your own Avatar Bonus / Would you like to have your own virtual representation? Well, now you can! Here’s an example with Obama.
Intelligent Avatars for visitor reception and data collection
Prices 1. Personalized content
_________
from €5,200
Personalized content + conversational framework
2. License to use
€1,950
Includes maintenance, infrastructure and improvement of functionalities.
3. Implementation
€390
Support and implementation of the project with regard to software alongside the client (does not include travel outside of Zaragoza).
4. Hardware · 55’’ TV with integrated vertical totem · Fully-configured PC, microphone and external 4K camera · Sticker on the floor for indication · 216 x 70cm mounting board (TV frame)
€2,795
If you would like further information on our services, please write to us at info@grupoasis.com
We’re delighted to help you!