Brochure_The_Future_of_Retail_Banking_UK_14

THE FUTURE OF RETAIL BANKING IN THE UK LONDON 1 July 2014 1-DAY CONFERENCE

The Future of Retail Banking in the UK Restoring trust, achieving growth Taking part in the event:

The retail banking industry is in the middle of one of its most difficult periods to date. Against this challenging backdrop, customer confidence is at an all-time low.

UK banks, then, must restore trust and confidence in order to heal recent wounds and move on from the financial crisis. But doing this is no easy feat.

Matt Hammerstein, Barclays Bank

The Future of Retail Banking in the UK conference will explore the current state of the retail banking landscape in the UK and highlight the measures that still need to be taken to restore trust, meet customer needs and achieve future growth and innovation.

It will also showcase the innovative products that are shaping the future of financial services.

David McCreadie, Tesco bank

Fred Hoysted, HSBC Vipul Kapur, Citi Simon Lambe, HSBC Eric Leenders, British Bankers’ Association Sue Lewis, Financial Services Consumer Panel

Nicola Northway, Barclays Bank Steve Pateman, Santander Andrew Pearce, Clydesdale & Yorkshire Banks Giorgia Prestento, Royal Bank of Scotland Andrew Shapcott, Lloyds Banking Group Anthony Thomson, Atom Bank

This Efma event is organised in partnership with

www.efma.com/UKRetailBanking

Live upda t on th es web e site

Efma invites you to take part in this intense one-day conference in the UK to explore some of the key topical issues facing the retail banking industry. Register now to enjoy unique networking opportunities and learn from local expert bankers.

8 rue Bayen I 75017 Paris I France I Tel: + 33 1 47 42 52 72 I Fax: + 33 1 47 42 56 76 I www.efma.com

REGISTRATION FORM

Scan me and register online now

THE FUTURE OF RETAIL BANKING IN THE UK

1 July 2014 London

ATTENDEE’S INFORMATION Mrs.

Ms

Mr. / First name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Last name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Job title . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Institution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VAT ID number (if applicable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assistant’s information (or person in charge of the registration) First name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Last name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PRACTICAL INFORMATION DATES The conference will begin on Tuesday 1 July 2014 at 9.00 and will end around 16.50.

LOCATION British Bankers’ Association Pinners Hall, 105-108 Old Broad Street London EC2N 1EX, United Kingdom www.bba.org.uk

REGISTRATION The registration fee covers participation in the conference, documents, lunch and coffee breaks. Registration fees must be paid in full prior to the event. Efma reserves the right to refuse entry to any delegate who has not paid his or her invoice prior to the event.

We welcome late-bookers, but credit card information must be provided.

CANCELLATION All cancellations must be received in writing.

A 20% cancellation fee will be charged for all cancellations received on or before Tuesday 17 June 2014. The full fee will be charged for cancellations made after that date, as well as to delegates who are unable to attend on the day, unless a substitute delegate is provided.

Substitutions are accepted at any time.

LANGUAGE All sessions will be held in English.

REGISTRATION FEE o e600 / £500 (VAT excluded) for Efma and/or bba Members o e675 / £565 (VAT excluded) for Efma Business Partners o e900 / £750 (VAT excluded) for representatives of non-member institutions All registrations are strictly individual.

PAYMENT o By bank transfer to Efma Sarl bank account IBAN: FR 76 1027 8060 4700 0208 2420 111 BIC: CMCIFR2A CCM PARIS 17 ETOILE, 30 Avenue Niel, F- 75017 Paris o By credit card: o MasterCard o Visa o American Express

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Efma l 8 rue Bayen l 75017 Paris l France l Tel: + 33 1 47 42 52 72 l Fax: + 3 3 1 47 42 56 76 l www.efma.com APE: 8230Z l VAT ID: FR 38 313 062 788 l Efma sarl company with registered capital of EUR 15,000 l RC Paris 313 062 788 In accordance with Article 27 of the law on the processing of personal data of 6.1.78, the information which you are requested to provide is necessary to enable us to process your registration and is intended for Efma’s services. You may access this information and request that it be rectified if necessary.

Illustrations: Bruno David

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