Cash12

Conference & exhibition

www.efma.com/cash

The future of cash Still going strong but facing new challenges Paris, 24-25-26 September 2012 Concorde La Fayette hotel Best practices in retail financial services more information on www.efma.com

C

O

N

F

E

R

E

N

C

E

The future of cash Still going strong but facing new challenges

Scan this QR Code on your phone and access event regular updates.

Recent economic events have underlined the importance of cash as a safe haven, as cash in circulation peaked at the height of the financial crisis. Since then, demand has remained strong and there has been no sign of repatriation of those banknotes. At the same time, the cash cycle infrastructure is undergoing huge changes: • Central banks have been significantly downsizing their branch networks. In the Eurozone alone, the number of central bank branches has halved since the launch of the euro.

• Banknote recirculation policies have led commercial banks to re-insource banknote processing at branch level.

• New entities are emerging, often in the form of inter-bank utilities for managing wholesale cash.

This conference brings together all the stakeholders involved in the cash cycle: central banks, financial institutions, cash-in-transit companies, retailers and other cash users. It will provide them with an opportunity to share best practices and expertise with the aim of improving the overall functioning of the cash cycle.

Collection The key theme of the conference this year will be the optimisation of cash collection processes and the development of innovative and effective solutions for corporate cash users. Cash collection is the most costly part of the cash cycle and cost reduction remains a priority, especially in times of slow growth.

Efficiency With the continuing importance of cash as a payment instrument and as a store of value, enhancing the smooth running and cost-efficiency of the supply chain is in everyone’s interest.

Technology Technology is enabling the development of a wide range of new solutions, including smart safes, back-office recycling and front-office pay-in solutions. These empower banks to deliver differentiated solutions and value-added services: the real-time monitoring of cash intakes, provisional credit, automated cash orders, hardware leasing, etc.

Cash solutions exhibition The cash solutions exhibition will present maximum opportunity for delegates to interact with innovative companies offering tried and tested products and services. This exhibition will be an opportunity for participants to keep abreast of the latest developments and market trends: • Open from Monday 24 Sept. 2012 at 12 p.m.

• Access to workshops prior to the event • Exhibition area next to the conference room • Interactive activities during coffee breaks

www.efma.com/cash

We thank our partners for their support CMS Payments Intelligence CTS Cashpro SCAN COIN Glory Europe Volumatic

Tuesday 25 September 2012 Morning

Jean-Jacques Cambounet Directeur des Activités Fiduciaires Banque de France France

Armin Greif Head of Issue and Circulation European Central Bank Germany

David Duttenhofer Senior Vice President Cash and Custody Function Federal Reserve Bank of New York United States

Leonor Machado Chair of the Cash Working Group European Payments Council Belgium

Didier Cocheteau Directeur Adjoint Coopération et Efficacité Industrielle BPCE France

www.efma.com/cash

The perspective of the French Central Bank - The situation of cash in France - Evolution during the next decade

Future developments in the area of cash - Developments in the use of cash - Common trends and challenges - Future use of cash - Conclusion from a Eurosystem perspective

The evolution of the US cash cycle - Domestic demand for US dollars - International demand for US dollars - Trends in the US cash cycle - The Federal Reserve’s long-term cash strategy

Is there a need to optimise the cash cycle?

- Cash: the most used means of payment - Problem: high costs supported by society as a whole - Challenge: identifying and reducing related costs

Cash logistics at BPCE - BPCE, the second largest bank in France accounts for 20% of the French cash market - A holistic model developed fifteen years ago - Changes in the European and French environments - The need to implement an industrial organisation - A collaborative approach to be invented

Tuesday 25 September 2012 Afternoon

Marie-Liesse Sautereau Responsable Trésorerie et Financement Lucien Barrière France

Stéphane Vial Direttore Relazione e Innovazione Cliente Direttore e-Commerce Leroy Merlin Italy

Xavier Donadieu de Lavit Reponsable Financier Leroy Merlin France

Francis Dauron Responsable Ligne Produits Chèques, Espèces et TIP Pôle Produits de Flux et Services aux Entreprises La Banque Postale France

Ortwin De Vliegher Director New Distribution Channels BKCP Bank Belgium

The organisation of a casino’s cash flows - The use of cash by gamblers - Specific challenges for casinos - The front and back-office organisation of cash-flows - The implementation of recycling - What we expect from banks

Paying in cash at Leroy Merlin - The role of the till in the new store concepts - The share of cash at the till - The solutions implemented in Italy - The reactions of customers and cashiers - Lessons learnt

The organisation of cash-flows at Leroy Merlin - Cash usage at the POS - The front and back-office organisation of cash-flows - The true cost of cash - What we expect from banks

Dematerialising cash - La Banque Postale: an overview - The cash challenge at La Banque Postale - Our solutions

Retailers don’t care about the war on cash: they want cheap and reliable solutions - Financial institutions have been exporting their war on cash to retailers: pushing new card solutions like e-purses, levying costs on cash handling - But cash remains predominant in the retail sector - The solution is simple: give retailers what they want: cheap and reliable solutions for electronic payments - The financial sector needs to come up with creative solutions and good marketing

Wednesday 26 September 2012

Victoria Cleland Head of Notes Division Bank of England United Kingdom

Michel Bourgeois Head of Currency and Numismatics Department Banque Centrale du Luxembourg Luxembourg

Eric Jes Head of Account Management Geldservice Nederland Netherlands

Jens Seidl Director Global Vault Operations Travelex United Kingdom

Stéphane Grolimund Directeur Adjoint Banque Cantonale de Genève Switzerland

Morning

New challenges in the cash cycle - Shared objectives: genuine notes, quality, efficiency - Recent developments - Possible policy responses

How to deal efficiently with coins - Production: the Luxembourg agreement - Storage: the coins held to order scheme - Circulation: sorting coins, the central bank’s role - Collectors: from cost to profit centre

GSN: an update on the Dutch cash platform development - Relevance of the initiative - Drivers for cost reduction - The 2020 dream

Operational efficiencies in a niche market - Economies of scale vs. diversified product and service portfolio - Supply chain considerations - Logistical challenges - Matching resources to workflow, not the other way around - Make or buy: processes, systems, equipment, automation

Geneva: dual currency, double trouble?

- Geneva: an European enclave - The dual currency regime - Optimising liquidity - The interbank market - Hedging - Can banknotes be more profitable?

Wednesday 26 September 2012 Afternoon

The future of cash 2012 report - Changes in cash demand - The evolution of the cash cycle - Long-term prospects

Guillaume Lepecq Chief Executive Officer AGIS Consulting France

President European Foundation for Financial Inclusion Belgium

New payment methods: promoting inclusion or exclusion?

- Financial inclusion implies universal access to financial services - Services essential for participation in modern society - Will new technologies and payment methods increase or reduce financial inclusion?

- Will new payment services replace cash or will consumers continue to have a choice?

Laurent Mallejac

The organisation of cash recirculation in France and the role of the French Central Bank

Jim Murray

Responsable Surveillance Filière Fiduciaire Banque de France France

Flora Hamilton Executive Director, Europe ATMIA United Kingdom

Innovations in the ATM channel - Cash recirculation, payments and beyond - Cash recirculation at ATMs in Europe - The deployment of mobile technologies at the ATM - Payments and other services via the ATM

Join the Efma cheques processing community • Reserved for financial institutions • Access all functionalities: forum, news, study download, etc.

• Meet, exchange, discuss and debate issues, ideas and trends with your peers

Download the Efma Events App* • Plan your visit before, during and after the conference • Access regular programme updates and alerts • Ask questions and react in real-time with speakers & delegates during the event NEW

www.efma.com/cheques

*Cash App available soon!

www.efma.com/app

www.efma.com/cash

S

C

H

E

D

9:00

Welcome coffee and registration Opening remarks

Guillaume Lepecq AGIS Consulting

9:15

Jean-Jacques Cambounet Banque de France

9:45

Armin Greif European Central Bank

10:15

David Duttenhofer Federal Reserve Bank of New York

L

E

Wednesday 26 September

Tuesday 25 September

8:15

U

8:15

Welcome coffee

9:00

Victoria Cleland Bank of England

9:30

Michel Bourgeois Banque Centrale du Luxembourg

10:00

Eric Jes Geldservice Nederland

10:30

Questions & answers

10:45

Questions & answers

10:50

Break

11:05

Break

11:20

Jens Seidl Travelex

11:35

Leonor Machado European Payments Council

11:50

12:05

Didier Cocheteau BPCE

12:20

Questions & answers

12:35

Questions & answers

12:35

Lunch

12:50

Lunch

14:05

Guillaume Lepecq AGIS Consulting

14:25

Marie-Liesse Sautereau Lucien Barrière

14:35

Jim Murray European Foundation for Financial Inclusion

14:55

Stéphane Vial Leroy Merlin

15:05

Questions & answers

15:25

Xavier Donadieu de Lavit Leroy Merlin

15:20

Break

15:55

Questions & answers

15:50

Laurent Mallejac Banque de France

16:15

Break

16:20

Flora Hamilton ATMIA

16:45

Francis Dauron La Banque Postale

16:50

Questions & answers

17:15

Ortwin De Vliegher BKCP Bank

17:05

End of conference

17:45

Questions & answers

18:00

End of day one

20:00

Dinner for all participants

Stéphane Grolimund Banque Cantonale de Genève

www.efma.com/cash

Registration form

The future of cash Paris, 24-25-26 September 2012 Scan me and register online now

A T T E ND E E ’S INF O RM A T I ON

Mrs. Ms Mr. / First name. . . . . . . . . . . . . . . . . . . . . . . . . . . . Last name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Job title . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Institution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

VAT ID number (if applicable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...............................................................................................

Tel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assistant’s information (or person in charge of the registration) First name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Last name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PR ACTIC AL INF O RMA T I ON

Location Hôtel Concorde La Fayette, 3, Place du Général Kœnig 75017 Paris, France - Tel.: +33 1 40 68 50 68 - Fax: +33 1 40 68 50 43 www.concorde-lafayette.com/en Social networking, follow us on Twitter@Efma_news Efma Events App

YouTube LinkedIn

Languages Simultaneous translation in English and French will be provided.

breakfast and taxes). Once you have registered and received a confirmation from Efma, an accommodation form will be available for download on www.efma.com/myregistrations, your personal space on our website. To book your room, please complete and return this form to the hotel until Thursday 23 August 2012. After this date the hotel cannot guarantee either room availability or prices. The hotel will automatically bill unoccupied rooms or late cancellations.

Registration The registration fee covers participation in the conference, documents, lunches, coffee breaks and the dinner on Tuesday 25 September.

Registration fees must be paid in full prior to the event. Efma reserves the right to refuse entry to any delegate who has not paid his or her invoice prior to the event. We welcome late-bookers, but credit card information must be provided.

Accommodation Each participant must pay the cost of his or her accommodation directly to the hotel before departure. Rooms have been provisionally reserved for the nights of Monday 24 September and Tuesday 25 September 2012 at the hotel Concorde La Fayette. The cost of a single room per night is 228.20 euros, 248.48 euros for a double room (including

Cancellations All cancellations must be received in writing. A 20% cancellation fee will be charged for all cancellations received on or before Tuesday 11 September 2012. The full fee will be charged for cancellations made after that date, as well as to delegates who are unable to attend on the day, unless a substitute delegate is provided. Substitutions are accepted at any time.

Payment

Registration fee

By bank transfer to Efma Sarl bank account IBAN: FR 76 3000 7999 9904 2252 7800 001 BIC: NATXFRPPXXX Natixis, FE3 - Unité 3B/747 BP 4, F- 75060 Paris Cedex 2.

All registrations are strictly personal.

By credit card: MasterCard

Visa

American Express

2,400 euros + VAT 19.6% = 2,870.40 euros for representatives of non-member institutions.

I wish to attend the dinner organised on Tuesday 25 September

Card n°

If you are interested but you cannot attend the conference, ask for the event’s summary at marketing@efma.com.

Expiry date Date

1,600 euros + VAT 19.6% = 1,913.60 euros for representatives of Efma member institutions.

Signature

400 euros (+ VAT 19.6%) = 478.40 euros for members.

600 euros (+ VAT 19.6%) = 717.60 euros for non-members.

Efma 8, rue Bayen 75017 Paris France Tel.: + 33 1 47 42 52 72 Fax: + 33 1 47 42 56 76 www.efma.com APE: 8230Z - VAT ID: FR 38 313 062 788 - Efma sarl company with registered capital of EUR 15,000 - RC Paris 313 062 788 In accordance with Article 27 of the law on the processing of personal data of 6.1.78, the information which you are requested to provide is necessary to enable us to process your registration and is intended for Efma’s services. You may access this information and request that it be rectified if necessary.

I llu stration s: Brun o Davi d

Dates Exhibition will open on Monday 24 September 2012 at 12:00 p.m. and will be held in parallel to the conference until 5:00 p.m. on Wednesday 26 September. Conference will begin with a welcome coffee on Tuesday 25 September 2012 at 8:15 a.m. and will end on Wednesday 26 September 2012 around 5:00 p.m.