Efma The future of cash

www.efma.com/cash

CONFERENCE & EXHIBITION

THE FUTURE OF CASH Enhancing and optimising the cash cycle 25–26 September 2013 Madrid, The Westin Palace Best practices in retail financial services, more information on www.efma.com

CONFERENCE

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THE FUTURE OF CASH Enhancing and optimising the cash cycle Ever since the 2008 financial crisis and ensuing economic downturn, cash has been an important refuge. Despite many changes and threats, there is still a persistent and consistent demand for cash. This year’s Future of cash conference will focus on the optimisation of the cash cycle. It coincides with the introduction of the second series of euro banknotes,

which will represent another major challenge for the industry.

The conference brings together all stakeholders involved in the cash cycle: central banks, financial institutions, cash-intransit companies, retailers and other cash users. It enables them to share their best practices and expertise, with the aim of improving the overall functioning of the cash cycle.

Key questions What is driving cash demand and how can banks meet this demand more effectively? Cross-country research on consumer cash usage will investigate payments behaviour and national differences. Retailers will also provide their analysis of cash usage at the point of sale.

Is it now the right time for new interbank models?

What are the latest trends and solutions? What’s the potential for pooling and sharing cash centres, ATMs

and cash-in machines? What are the opportunities within interbank wholesale cash processing?

What innovations contribute to increasing the efficiency of the cash cycle? Recent developments include cash recirculation at branch level and at the point of sale, the development of cash management tools to optimise cash flows, and new products and solutions to meet retailers’ needs.

Hot topics Some other key topics that will be discussed include: The role of the central bank in the cash cycle Are customers ready for cashless branches yet?

Is cash strategic for commercial banks?

Retailers’ expectations from banks Optimising the cost of cash

Cash solutions exhibition Keep abreast of the latest developments and market trends with the Cash solutions exhibition. This exhibition will present maximum opportunity for delegates to interact with innovative companies offering tried and tested products and services.

25–26 September 2013 Madrid

WEDNESDAY 25 SEPTEMBER 2013 MORNING

The role of central banks in the cash cycle Darío Negueruela Director of the Cash and Issue Department Banco de España Spain

Cash in Spain and its evolution – Cash usage in Spain – The auxiliary deposit mechanism – The impact of the financial crisis on cash demand – The impact of the financial crisis on the cash cycle – Future developments

Ton Roos Director Banknotes European Central Bank

The Europa series: lessons learnt and the way forward – Introduction: Euro banknotes in figures – The Europa series of euro banknotes • Characteristics • Roadmap and project phases • Challenges and lessons learnt • The way forward

James Southgate Strategy Manager Banknote Distribution and Policy Bank of England United Kingdom

Cash recirculation in the UK – The emergence of local recycling in the UK – The policy response – A new code of conduct from consultation to implementation – A constant evolution

Is cash strategic for commercial banks?

Joe Doyle National Payments Programmes Manager Bank of Ireland Ireland

The role of cash in a bank strategy – Isn’t cash supposed to be last century?

– So if cash is going to survive, when is it most efficient?

– How to make the cash cycle more efficient for banks – The future of cash in banking

Leonor Machado Chair of the Cash Working Group European Payments Council

The cash cycle models and the cash handling efficiency – Can banks reduce the cost of cash?

– The role of the cash cycle models – Is there a ‘one size fits all’?

25–26 September 2013 Madrid

www.efma.com/cash AFTERNOON

Alternatives to cash Jon Matonis Board Director Bitcoin Foundation USA

Bitcoin ‘digital cash’: a hybrid between electronic money and physical paper cash – The cash-like attributes of Bitcoin: privacy, limited traceability, irreversibility and no counterparty risk – Benefits in areas where physical cash may not be appropriate – Bitcoin handling procedures – How to integrate a Bitcoin strategy with a physical cash strategy

Heiko Schmiedel Directorate General Payment Systems and Market Infrastructure Expert European Central Bank

The social and private costs of retail payment instruments: European evidence – How much does it cost to make a payment?

– How much do retail payment services matter for European society and the economy as a whole?

– From a European perspective, where are there potential cost savings along the transaction value chain?

Operational efficiency Simon de Witte Senior Sourcing and Contract Manager ABN AMRO Bank Netherlands

Cash recycling at branch level, ABN AMRO’s new cashpoint concept for a 24/7 cash cycle – Are customers ready for cashless branches?

– Can we migrate customers from the use of seal-bag machines to cash recycling machines?

– Cashpoint Anno Nu, (now) a bright and secure location for cash transactions – First impressions on the use of an outdoor cash recycling machines

Okay Yıldırım Head of Cash Management Finansbank Turkey

Role of cash management in cash flow efficiency – Cash flow in Turkey – The cash flow role of banks – Outstanding cash management products

Josep Escoriza Martínez Director d’Organització i Serveis Generals Crèdit Andorrà Andorra

Looking for cash flow efficiency: the customer training cycle – Cash flow in Andorra – Moving transactions to the automatic branches – Customers’ cash flow service: adding value for retailers – Automation of the cash flow in our branches

THURSDAY 26 SEPTEMBER 2013 MORNING

Understanding cash usage Peter Haegeman Chief Economist Comeos Belgium

The retailers’ perspective – The weight of cash in retail payments and its evolution – The cost of cash to retailers – Key challenges posed by cash handling – The evolution of cash handling – What do retailers expect from banks?

Helmut Stix Research Economist Economic Studies Division Oesterreichische Nationalbank Austria

Consumer cash usage and management: a cross-country comparison – Comparative evidence from seven countries – Detailed evidence about consumers’ use of cash and alternative means of payment – What are the causes of cross-country differences in payment behaviour?

Diego Serra Director Officina Projectos Prosegur Spain

Externalisation and efficiency in the cash cycle – Keys to successful externalisation – Cash cycle and process potentials to externalisation – Pros and cons – Success stories

BUSINESS CASE A collaborative approach to meeting retailers needs

Sameer Dubey Director, Global Cash Management Barclays Bank & Carol Hudson Store Process Controller Wm Morrison Supermarkets & Mark Trevor Commercial Director Vaultex United Kingdom

– Trends in the cash industry – Emerging products and solutions – Adapting to meet customer needs

www.efma.com/cash AFTERNOON

The development of interbank models Jyri Tapani Marviala Head of Development Automatia Pankkiautomaatit Oy Finland

Pooling and sharing cash recycling ATMs between banks – Technology: now ripe for the successful launch of cash recycling ATMs – Business case: based on less manual cash handling or less CIT – Best business case in Finland: customers of several banks using the same ATMs

Grant Dunnington Group CEO SBV Services South Africa

Opportunities within interbank wholesale cash processing: the South African experience – The South African cash cycle – The SBV business model and its evolution – Optimising cash inventories across the industry – Benefits of an interbank infrastructure

ROUND TABLE DISCUSSION Optimising the cost of cash

Fabrice Attali Interbank Relationships and Regulatory Advice Head of Unit La Banque Postale France & Simon de Witte Senior Sourcing and Contract Manager ABN AMRO Bank Netherlands & Daniel Heuzel Head of Management of Service Providing, Security and Safety ING Belgium & James Harris Commercial Director Volumatic United Kingdom

Download the Efma Events App Organise your visit before, during and after the conference Access regular programme updates and alerts React in real-time with speakers and delegates during the event and take part in little polls

Cash App now available www.efma.com/app

25–26 September 2013 Madrid

SCHEDULE

WEDNESDAY 25 SEPTEMBER 2013 8:15

9:00

9:10

9:40

10:10

Welcome coffee and registration Guillaume Lepecq AGIS Consulting

Darío Negueruela Banco de España

Ton Roos European Central Bank

James Southgate Bank of England

10:40

Questions and answers

11:05

Break

11:35

12:05

THURSDAY 26 SEPTEMBER 2013 8:15

9:00

9:30

10:00

17:05

Prosegur

Business case with Barclays Bank, Vaultex, Wm Morrison Supermarkets

12:25

Lunch

Joe Doyle Bank of Ireland

Leonor Machado European Payments Council

14:25

16:35

Diego Serra

11:25

Lunch

16:05

Oesterreichische Nationalbank

Break

12:50

15:35

Helmut Stix

10:55

13:55

15:20

Comeos

Questions and answers

Questions and answers

14:50

Peter Haegeman

10:30

12:35

14:20

Welcome coffee

Jon Matonis Bitcoin Foundation

Heiko Schmiedel European Central Bank

Grant Dunnington SBV Services

Questions and answers

15:10

Break

Round table discussion with 15:40

ABN AMRO Bank, ING, La Banque Postale, Volumatic

17:00

End of conference

Break

ABN AMRO Bank

Automatia Pankkiautomaatit Oy

14:55

Questions and answers

Simon de Witte

Jyri Tapani Marviala

Okay Yıldırım Finansbank

Josep Escoriza Martínez Crèdit Andorrà

17:35

Questions and answers

18:00

End of day one

25–26 September 2013 Madrid

REGISTRATION FORM

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THE FUTURE OF CASH 25–26 September 2013 Madrid ATTENDEE’S INFORMATION Mrs.

Ms

Mr. / First name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Last name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Assistant’s information (or person in charge of the registration) First name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Last name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PRACTICAL INFORMATION

LANGUAGE All sessions and debates will be held in English.

hotel before departure. Rooms have been provisionally reserved for the nights of Tuesday 24 and Wednesday 25 September 2013 at The Westin Palace Madrid.

The cost of a single or double room per night is 220 euros, breakfast included (excluding VAT).

An automatic confirmation will be sent by email within 24 hours after your registration.

In this email you will find a link to book your accommodation online. The hotel guarantees room availability and price until Friday 23 August 2013. The hotel will automatically bill unoccupied rooms or late cancellations.

ACCOMMODATION Each participant must pay the cost of his or her accommodation directly to the

REGISTRATION The registration fee covers participation in the conference, documents, lunches

DATES The conference will begin with a welcome coffee on Wednesday 25 September 2013 at 8:15 a.m. and will end on Thursday 26 September 2013 around 5:00 p.m.

LOCATION The Westin Palace Madrid Plaza de las Cortes 7, 28014 Madrid, Spain Tel. +34 91 360 80 00 www.westinpalacemadrid.com/en

REGISTRATION FEE

andcoffee breaks. Registration fees must be paid in full prior to the event. Efma reserves the right to refuse entry to any delegate who has not paid his or her invoice prior to the event. We welcome late-bookers, but credit card information must be provided.

CANCELLATION All cancellations must be received in writing.

A 20% cancellation fee will be charged for all cancellations received on or before Wednesday 11 September 2013. The full fee will be charged for cancellations made after that date, as well as to delegates who are unable to attend on the day, unless a substitute delegate is provided.

Substitutions are accepted at any time.

PAYMENT

1,600 euros (VAT excluded) for representatives of Efma Member institutions.

2,400 euros (VAT excluded) for representatives of non-member institutions.

By bank transfer to Efma Sarl bank account IBAN: FR 76 3000 7999 9904 2252 7800 001 BIC: NATXFRPPXXX Natixis, FE3 - Unité 3B/747 BP 4, F- 75060 Paris Cedex 2.

By credit card: MasterCard Visa American Express

All registrations are strictly individual.

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Efma l 8 rue Bayen l 75017 Paris l France l Tel: + 33 1 47 42 52 72 l Fax: + 33 1 47 42 56 76 l www.efma.com APE: 8230Z l VAT ID: FR 38 313 062 788 l Efma sarl company with registered capital of EUR 15,000 l RC Paris 313 062 788 In accordance with Article 27 of the law on the processing of personal data of 6.1.78, the information which you are requested to provide is necessary to enable us to process your registration and is intended for Efma’s services. You may access this information and request that it be rectified if necessary.

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