www.efma.com/cash
CONFERENCE & EXHIBITION
THE FUTURE OF CASH Enhancing and optimising the cash cycle 25–26 September 2013 Madrid, The Westin Palace Best practices in retail financial services, more information on www.efma.com
CONFERENCE
Scan this QR Code on your phone and access event regular updates.
THE FUTURE OF CASH Enhancing and optimising the cash cycle Ever since the 2008 financial crisis and ensuing economic downturn, cash has been an important refuge. Despite many changes and threats, there is still a persistent and consistent demand for cash. This year’s Future of cash conference will focus on the optimisation of the cash cycle. It coincides with the introduction of the second series of euro banknotes,
which will represent another major challenge for the industry. The conference brings together all stakeholders involved in the cash cycle: central banks, financial institutions, cash-intransit companies, retailers and other cash users. It enables them to share their best practices and expertise, with the aim of improving the overall functioning of the cash cycle.
Key questions What is driving cash demand and how can banks meet this demand more effectively? Cross-country research on consumer cash usage will investigate payments behaviour and national differences. Retailers will also provide their analysis of cash usage at the point of sale. Is it now the right time for new interbank models? What are the latest trends and solutions? What’s the potential for pooling and sharing cash centres, ATMs
and cash-in machines? What are the opportunities within interbank wholesale cash processing? What innovations contribute to increasing the efficiency of the cash cycle? Recent developments include cash recirculation at branch level and at the point of sale, the development of cash management tools to optimise cash flows, and new products and solutions to meet retailers’ needs.
Hot topics Some other key topics that will be discussed include: The role of the central bank in the cash cycle Are customers ready for cashless branches yet? Is cash strategic for commercial banks?
Retailers’ expectations from banks Optimising the cost of cash
Cash solutions exhibition Keep abreast of the latest developments and market trends with the Cash solutions exhibition. This exhibition will present maximum opportunity for delegates to interact with innovative companies offering tried and tested products and services.
25–26 September 2013 Madrid
WEDNESDAY 25 SEPTEMBER 2013 MORNING
The role of central banks in the cash cycle Darío Negueruela Director of the Cash and Issue Department Banco de España Spain
Cash in Spain and its evolution – Cash usage in Spain – The auxiliary deposit mechanism – The impact of the financial crisis on cash demand – The impact of the financial crisis on the cash cycle – Future developments
Ton Roos Director Banknotes European Central Bank
The Europa series: lessons learnt and the way forward – Introduction: Euro banknotes in figures – The Europa series of euro banknotes • Characteristics • Roadmap and project phases • Challenges and lessons learnt • The way forward
James Southgate Strategy Manager Banknote Distribution and Policy Bank of England United Kingdom
Cash recirculation in the UK – The emergence of local recycling in the UK – The policy response – A new code of conduct from consultation to implementation – A constant evolution
Is cash strategic for commercial banks? Joe Doyle National Payments Programmes Manager Bank of Ireland Ireland
The role of cash in a bank strategy – Isn’t cash supposed to be last century? – So if cash is going to survive, when is it most efficient? – How to make the cash cycle more efficient for banks – The future of cash in banking
Leonor Machado Chair of the Cash Working Group European Payments Council
The cash cycle models and the cash handling efficiency – Can banks reduce the cost of cash? – The role of the cash cycle models – Is there a ‘one size fits all’?
25–26 September 2013 Madrid
www.efma.com/cash AFTERNOON
Alternatives to cash Jon Matonis Board Director Bitcoin Foundation USA
Bitcoin ‘digital cash’: a hybrid between electronic money and physical paper cash – The cash-like attributes of Bitcoin: privacy, limited traceability, irreversibility and no counterparty risk – Benefits in areas where physical cash may not be appropriate – Bitcoin handling procedures – How to integrate a Bitcoin strategy with a physical cash strategy
Heiko Schmiedel Directorate General Payment Systems and Market Infrastructure Expert European Central Bank
The social and private costs of retail payment instruments: European evidence – How much does it cost to make a payment? – How much do retail payment services matter for European society and the economy as a whole? – From a European perspective, where are there potential cost savings along the transaction value chain?
Operational efficiency Simon de Witte Senior Sourcing and Contract Manager ABN AMRO Bank Netherlands
Cash recycling at branch level, ABN AMRO’s new cashpoint concept for a 24/7 cash cycle – Are customers ready for cashless branches? – Can we migrate customers from the use of seal-bag machines to cash recycling machines? – Cashpoint Anno Nu, (now) a bright and secure location for cash transactions – First impressions on the use of an outdoor cash recycling machines
Okay Yıldırım Head of Cash Management Finansbank Turkey
Role of cash management in cash flow efficiency – Cash flow in Turkey – The cash flow role of banks – Outstanding cash management products
Josep Escoriza Martínez Director d’Organització i Serveis Generals Crèdit Andorrà Andorra
Looking for cash flow efficiency: the customer training cycle – Cash flow in Andorra – Moving transactions to the automatic branches – Customers’ cash flow service: adding value for retailers – Automation of the cash flow in our branches
THURSDAY 26 SEPTEMBER 2013 MORNING
Understanding cash usage Peter Haegeman Chief Economist Comeos Belgium
The retailers’ perspective – The weight of cash in retail payments and its evolution – The cost of cash to retailers – Key challenges posed by cash handling – The evolution of cash handling – What do retailers expect from banks?
Helmut Stix Research Economist Economic Studies Division Oesterreichische Nationalbank Austria
Consumer cash usage and management: a cross-country comparison – Comparative evidence from seven countries – Detailed evidence about consumers’ use of cash and alternative means of payment – What are the causes of cross-country differences in payment behaviour?
Diego Serra Director Officina Projectos Prosegur Spain
Externalisation and efficiency in the cash cycle – Keys to successful externalisation – Cash cycle and process potentials to externalisation – Pros and cons – Success stories
BUSINESS CASE A collaborative approach to meeting retailers needs
Sameer Dubey Director, Global Cash Management Barclays Bank & Carol Hudson Store Process Controller Wm Morrison Supermarkets & Mark Trevor Commercial Director Vaultex United Kingdom
– Trends in the cash industry – Emerging products and solutions – Adapting to meet customer needs
www.efma.com/cash AFTERNOON
The development of interbank models Jyri Tapani Marviala Head of Development Automatia Pankkiautomaatit Oy Finland
Pooling and sharing cash recycling ATMs between banks – Technology: now ripe for the successful launch of cash recycling ATMs – Business case: based on less manual cash handling or less CIT – Best business case in Finland: customers of several banks using the same ATMs
Grant Dunnington Group CEO SBV Services South Africa
Opportunities within interbank wholesale cash processing: the South African experience – The South African cash cycle – The SBV business model and its evolution – Optimising cash inventories across the industry – Benefits of an interbank infrastructure
ROUND TABLE DISCUSSION Optimising the cost of cash
Fabrice Attali Interbank Relationships and Regulatory Advice Head of Unit La Banque Postale France & Simon de Witte Senior Sourcing and Contract Manager ABN AMRO Bank Netherlands & Daniel Heuzel Head of Management of Service Providing, Security and Safety ING Belgium & James Harris Commercial Director Volumatic United Kingdom
Download the Efma Events App Organise your visit before, during and after the conference Access regular programme updates and alerts React in real-time with speakers and delegates during the event and take part in little polls
Cash App now available www.efma.com/app
25–26 September 2013 Madrid
SCHEDULE
WEDNESDAY 25 SEPTEMBER 2013 8:15
9:00
9:10
9:40
10:10
Welcome coffee and registration Guillaume Lepecq AGIS Consulting
Darío Negueruela Banco de España
Ton Roos European Central Bank
James Southgate Bank of England
10:40
Questions and answers
11:05
Break
11:35
12:05
THURSDAY 26 SEPTEMBER 2013 8:15
9:00
9:30
10:00
17:05
Prosegur
Business case with Barclays Bank, Vaultex, Wm Morrison Supermarkets
12:25
Lunch
Joe Doyle Bank of Ireland
Leonor Machado European Payments Council
14:25
16:35
Diego Serra
11:25
Lunch
16:05
Oesterreichische Nationalbank
Break
12:50
15:35
Helmut Stix
10:55
13:55
15:20
Comeos
Questions and answers
Questions and answers
14:50
Peter Haegeman
10:30
12:35
14:20
Welcome coffee
Jon Matonis Bitcoin Foundation
Heiko Schmiedel European Central Bank
Grant Dunnington SBV Services
Questions and answers
15:10
Break
Round table discussion with 15:40
ABN AMRO Bank, ING, La Banque Postale, Volumatic
17:00
End of conference
Break
ABN AMRO Bank
Automatia Pankkiautomaatit Oy
14:55
Questions and answers
Simon de Witte
Jyri Tapani Marviala
Okay Yıldırım Finansbank
Josep Escoriza Martínez Crèdit Andorrà
17:35
Questions and answers
18:00
End of day one
25–26 September 2013 Madrid
REGISTRATION FORM
Scan me and register online now
THE FUTURE OF CASH 25–26 September 2013 Madrid ATTENDEE’S INFORMATION Mrs.
Ms
Mr. / First name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Last name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Job title . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Institution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VAT ID number (if applicable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ............................................................................................................................................................... Tel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Assistant’s information (or person in charge of the registration) First name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Last name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PRACTICAL INFORMATION
LANGUAGE All sessions and debates will be held in English.
hotel before departure. Rooms have been provisionally reserved for the nights of Tuesday 24 and Wednesday 25 September 2013 at The Westin Palace Madrid. The cost of a single or double room per night is 220 euros, breakfast included (excluding VAT). An automatic confirmation will be sent by email within 24 hours after your registration. In this email you will find a link to book your accommodation online. The hotel guarantees room availability and price until Friday 23 August 2013. The hotel will automatically bill unoccupied rooms or late cancellations.
ACCOMMODATION Each participant must pay the cost of his or her accommodation directly to the
REGISTRATION The registration fee covers participation in the conference, documents, lunches
DATES The conference will begin with a welcome coffee on Wednesday 25 September 2013 at 8:15 a.m. and will end on Thursday 26 September 2013 around 5:00 p.m. LOCATION The Westin Palace Madrid Plaza de las Cortes 7, 28014 Madrid, Spain Tel. +34 91 360 80 00 www.westinpalacemadrid.com/en
REGISTRATION FEE
andcoffee breaks. Registration fees must be paid in full prior to the event. Efma reserves the right to refuse entry to any delegate who has not paid his or her invoice prior to the event. We welcome late-bookers, but credit card information must be provided. CANCELLATION All cancellations must be received in writing. A 20% cancellation fee will be charged for all cancellations received on or before Wednesday 11 September 2013. The full fee will be charged for cancellations made after that date, as well as to delegates who are unable to attend on the day, unless a substitute delegate is provided. Substitutions are accepted at any time.
PAYMENT
1,600 euros (VAT excluded) for representatives of Efma Member institutions. 2,400 euros (VAT excluded) for representatives of non-member institutions.
By bank transfer to Efma Sarl bank account IBAN: FR 76 3000 7999 9904 2252 7800 001 BIC: NATXFRPPXXX Natixis, FE3 - Unité 3B/747 BP 4, F- 75060 Paris Cedex 2. By credit card: MasterCard Visa American Express
All registrations are strictly individual. Card n° Expiry date
@Efma_news
Efma Channel
DATE
SIGNATURE
Efma App
Efma l 8 rue Bayen l 75017 Paris l France l Tel: + 33 1 47 42 52 72 l Fax: + 33 1 47 42 56 76 l www.efma.com APE: 8230Z l VAT ID: FR 38 313 062 788 l Efma sarl company with registered capital of EUR 15,000 l RC Paris 313 062 788 In accordance with Article 27 of the law on the processing of personal data of 6.1.78, the information which you are requested to provide is necessary to enable us to process your registration and is intended for Efma’s services. You may access this information and request that it be rectified if necessary.
PEFC/10-31-1190 FCBA/08-00860
Illustrations: Bruno David
SOCIAL NETWORKING