201506 jun

JUNE 2015

www.endeavourmagazine.com

DOF Subsea Growth Unbound Almabani General Contractors Excellent Professionalism Lena Wilson Scotland’s Oil And Gas Sector

UK CAN USA EUR SA ZAR

£4.95 $7.95 $7.95 €5.95 69.00

INSPIRED BY YOUR SUCCESS

EDITOR’S NOTE Heads of Departments Editor in Chief Daemon Sands daemonsands@littlegatepublishing.com Director General Don Campbell doncampbell@littlegatepublishing.com Editorial Research Manager Alex Smith alexsmith@littlegatepublishing.com

A

s our focus on essential service providers continues, it’s become ever-increasingly apparent that some of the most important

businesses are the ones we first overlook. As humans our attention is drawn to the loudest noises, the brightest lights and the biggest events, so when we see a fortune 500 country trending some new technology or procedure we are quick to want to adopt it. When we hear about the office management styles of the companies that

Sales Director Tyler Harrison tylerharrison@littlegatepublishing.com

have CEOs appearing on magazine covers, we automatically believe

Sales Manager Emlyn Freeman emlynfreeman@littlegatepublishing.com

businesses across Africa, the Middle East and the Americas who are

Corporate Director Anthony Letchumaman anthonyl@littlegatepublishing.com

water to homes and businesses, or the engineering firms responsible

Lead Designer Alina Sandu studio@littlegatepublishing.com

that mean the difference between a machine working or not, it is

Publisher Stephen Warman stevewarman@littlegatepublishing.com

the businesses existing in the shadows of their clients still form an

Any enquiries or subscriptions can be sent to info@littlegatepublishing.com ENDEAVOUR MAGAZINE is published by Littlegate Publishing LTD which is a Registered Company in the United Kingdom.

Company Registration: 07657236 VAT registration number: 116 776007 343 City Road Suite 10, Thorpe House London 79 Thorpe Road EC1 V1LR Norwich, NR1 1UA Littlegate Publishing Ltd does not accept responsibility for omissions or errors. The points of view expressed in articles by attributing writers and/or in advertisements included in this magazine do not necessarily represent those of the publisher. Any resemblance to real persons, living or dead is purely coincidental. Whilst every effort is made to ensure the accuracy of the information contained within this magazine, no legal responsibility will be accepted by the publishers for loss arising from use of information published. All rights reserved. No

it will work for us. But if we have learnt anything while looking at the responsible for laying down and managing the pipeworks that deliver for creating the small, every-day, run-of-the-mill components that sometimes innovations do not need to affect a product. Even intrinsic and all-important cog in the mechanisms of the economy of a country and what keeps the machine working is that every business and employee seeks to complete their job to the fullest.

If this month’s focus has taught us anything it is that there is only one real secret to creating a business that always hits the mark, a business that is always firing on all cylinders and that is simply to employ the best person for each job and develop and train them well.

Employee development is the unifying aspect of all the prolific companies we have featured this month and it is clear that this is the one foundation stone that every business cannot do without.

Good employees need to be trained, nurtured, developed and grown.

Because good employees become good leaders of great companies.

part of this publication may be reproduced or stored in a retrievable system or transmitted in any form or by any means without the prior written consent of the publisher.

Copyright © Littlegate Publishing Ltd 2015

Endeavour Magazine | 3

CONTENTS

17

Dassault Systemes

FEATURES

59

Fond Doux

4 | Endeavour Magazine

11 The Water Authority of Jordan

Running Water Keystone Of Civilisation 17 Dassault Systemes

Industry Of The Future 23 DOF Subsea

Growth Unbound 29 MWSC

Monitoring Water In Landlocked Africa 35 Botswana Power Corporation

Power For The People 41 Ethiopian Roads Authority

Getting On The Map Needs Roads 49 Bapco

Engaging The Oil Industry 53 Malawi Roads Authority

A Long Road And A Good One 69 Fond Doux Resort & Plantation

A Happy Guest Is Never An Accident 77 ITER Project

The Perfect Fusion 83 EDMI

Leader Of Smart Energy Solutions 89 RG Group of Companies

Beyond Satisfaction 93 Almabani General Contractors

Excellent Professionalism 103 G4S Guam & CNMI

Widening That Gap

79

RG Group of Companies

ARTICLES 3 Editor’s Note 6 Business Headlines 58 Automotives

BMW i8: As Good As It Gets

Exclusive Diavel Titanium Reaches Uk

Rugby World Cup 2015 Defender 64 Spotlight

Lena Wilson: Scotland’s Oil And Gas Sector

Transformation For Future Growth 108 Gadgets 110 Travel

Fulfill Your Fairy Tale Fantasies in Sweden

Red Roof Inn® Shapes Summer Travel 114 Book Reviews

27 MWSC Endeavour Magazine | 5

BUSINESS HEADLINES FRAGRANCE DU BOIS BRINGS LEADING NICHE LUXURY FRAGRANCES TO SOUTHEAST ASIA

T

he world’s leading niche luxury fragrances are now available at Fragrance Du Bois’ boutiques in Kuala Lumpur, Singapore and very soon, Bangkok. With brands such as House of Sillage,

Parfums de Marly, Illuminum, Sue Wong, Isabey, and Xerjoff joining the exclusive range of Fragrance Du Bois fragrances, customers can now experience the latest wave of groundbreaking luxury perfumes under one roof.

“House of Sillage is all about luxurious and sophisticated fragrances, presented in amazing and unique crystal bottles,” said Arielle Chrisman - Brand Ambassador, House of Sillage. “We gathered wisdom from people who have devoted their lives to this particular kind of beauty, collecting rare components from exotic locales, to create a synthesis of artistry and craft, tradition and innovation. Scents can transport you to another place, another time and this is why we have chosen to partner with Fragrance Du Bois as their fabulous fragrances and boutiques embody everything we stand for as a brand.”

Despite their ‘niche’ status, many of these brands have already achieved significant success globally, reflecting today’s increasingly sophisticated consumers who recognise innovation and quality and are always on the lookout for originality. While House of Sillage has risen to become the bestselling luxury fragrance brand in Russia and

“Since opening our first flagship boutiques in Singapore and

the Middle East, Xerjoff’s Oud perfumes have become the most

Kuala Lumpur in July and October last year,” said Nicola Parker, Brand

popular fragrances at Harrods in the United Kingdom - arguably the

Director of Fragrance Du Bois, “we have seen good growth in our

world’s most famous department store. Illuminum is one of the top

business. Customers are learning about and beginning to appreciate

selling fragrance brands at iconic retail outlets Bloomingdale’s and

the uniqueness and value of luxury niche fragrances. We see the

Fortnum and Mason and was the perfume of choice for Catherine,

expansion including exciting niche fragrance brands of the highest

Duchess of Cambridge, when she married Prince William in April

quality as part of Fragrance Du Bois’ evolution.”

2011.

“We already have a loyal following for our Oud based fragrances,

“We are very pleased to showcase our finest and exclusive

that we sell exclusively in our boutiques and lounges,” she continued,

perfumes alongside those of Fragrance Du Bois,” said Sergio Momo -

“and we can now complement these with a wider range of superbly

Xerjoff’s Founder and Creative Director. “I believe Fragrance Du Bois

crafted products, all with their own identities and individual qualities.

shares important principles and values with Xerjoff in the universe

It’s an exciting prospect for all of us.”

of artistic perfumery. It is extremely important for Xerjoff to be

“We’re extremely fortunate to have all our Oud oil supplied by

represented by dedicated partners who can introduce and support

Asia Plantation Capital from its sustainable plantations in the region,”

the philosophy of our brand.”

concluded Nicola. “We know that the Oud oil they provide is 100%

Fresh from a hugely successful month-long ‘pop-up’ store

natural and pure and that gives us unique advantage in the market.

exercise at Tang’s in Singapore, the country’s premium department

Customers are becoming ever more discerning and are right to want

store located in the heart of the city’s shopping district, and just

only natural ingredients of the very highest quality. Fragrance Du

weeks away from launching the latest gem in its portfolio of

Bois and all our partners are perfectly placed to provide this quality

perfumes, Fragrance Du Bois is not only making waves regionally,

and innovation and we’re delighted to announce that the launch

but is also stimulating worldwide interest. The addition of other

of our latest fragrance, London Oud, is only a few weeks away. It’s

premium luxury brands augments Du Bois’ expansion strategy and

tested very well in a limited run, with both men and women, so we’re

fulfils its mission of bringing only the very best to its customers and

excited to welcome a new addition to our family of fragrances very

clients.

soon.”

6 | Endeavour Magazine

FIRST CITIZENS POSTS $148M PROFIT

S

tate bank First Citizens Group has had another profitable quarter with profit after taxation for the three months ended March 31, amounting to approximately $148 million.

“This brought the year to date profit for the six months to $325.6

million, which represents an increase by 1.5 per cent as compared to the corresponding period in 2014,” chairman Anthony Smart said in the bank’s financial results published today. “We were able to manage our expenses while we grew our total income, resulting in an increase in operating profit of $9.4 million.”

Total assets amounted to $35.8 billion, which represents growth of 2.7 per cent during the six-month period to March 2015.

“Most remarkable was our loan and investment growth of 15.8 per cent and 7.2 per cent respectively. The Group’s first quarter performance was particularly noteworthy in light of current market conditions which continue to be marked by high liquidity and low interest rates,” Smart said.

Based on the performance for the six-month period to March 31, the First Citizens Board has declared an interim dividend of 58 cents per ordinary share. This dividend will be paid on May 29 to shareholders on record as at May 15.

CATERPILLAR TO ESTABLISH REGIONAL TRAINING CENTRE IN DUBAI Technical and Sales Training Centre will support over 7,000 Cat dealer technicians in the Africa and Middle East region Caterpillar

today

to Caterpillar’s dealers and

critical

customers in the AME region.

turnaround time of emergency

At

an

investment

of

customer

samples

more than $7 million, the

downtime

approximately

1,700

and

required

reduce

of

the

Caterpillar

m2

products in the region. The

announced that it will build

centre will employ about 40

centre will be located at

a regional training centre for

people, most of which will be

Caterpillar’s

the African and Middle East

high-level technical staff who

parts distribution centre and

Region (AME) in Dubai, United

will primarily be recruited from

regional sales and marketing

Arab Emirates. The centre

the region.

office in Jebel Ali, Dubai.

Middle

East

will offer hands-on machines

The centre will also feature

The centre is expected

and power systems training,

a lab for scheduled oil sampling

to be operational in the last

both

analysis that will help meet

quarter of this year.

technical

and

sales,

“Our training centre in Dubai is a key part of our plans for the Middle East and Africa and will ensure Caterpillar and our dealers can be relied upon for providing unsurpassed support to our customers. This is an important region for Caterpillar and we expect to see strong, continued growth for our customers and we will grow to support that,” commented Nigel Lewis, Vice President with responsibility for Caterpillar’s EAME Distribution Division.

TRAVEL Sweden

Endeavour Magazine | 7

MIAMI-BASED CHILDREN’S PRIZE SEEKS TO AWARD A QUARTER OF A MILLION DOLLARS TO THE BEST PROPOSAL THAT SAVES CHILDREN’S LIVES

T

he Children’s Prize is an Internet-

Applicants from all walks of life and from

from diverse backgrounds that range from

based competition focused on under-

all over the world are asked to submit a

health to engineering disciplines and may

five child survival that incentivises

proposal outlining how they plan to save the

include medical clinics, NGOs, municipalities,

potential applicants from across the globe

lives of children and include a science-based

universities, businesses, etc. The prize is not

to propose effective solutions. Through an

approach to measuring and evaluating the

focused on funding a specific type of child

entrepreneurial and scientific approach, the

impact of lives saved. One winner will be

health intervention; all types of under-five

prize ensures that more children under the

awarded $250,000 USD to directly execute

child health interventions are eligible.

age of five survive and thrive. If you have a

their proposed project.

solution that offers a life-saving opportunity

“Under-five

child

Registration mortality

is

now

open,

and

remains

submissions will be accepted through to

to children who are dying from preventable

unacceptably high. Our goal with the

Friday, June 12, 2015 11:59 PM EDT. The

and treatable causes, then don’t miss this

Children’s Prize is to level the playing field

entry form application and all relevant

opportunity and consider participating in the

and offer an opportunity to an individual

competition information can be found via

2015 Children’s Prize.

or organisation that wants to be part of

the www.childrensprize.org website. In order

Today, over 6 million children do not

the solution and help improve the lives of

to be considered, all materials submitted to

reach five years of age and instead continue

children who currently have no chance of

the Children’s Prize must be in English.

to die, needlessly. Some of the leading

survival,” says Aleyda K. Mejia, who leads

causes of death include preterm birth

the Children’s Prize program as Director

complications,

intrapartum-

of Global Health and Social Ventures at

related complications, diarrhoea and malaria.

CappSci. Applicants are expected to come

pneumonia,

READ OUR NEW MAGAZINE

AND FOLLOW US ON TWITTER.COM/GADGETHEADMAG 8 | Endeavour Magazine

CMC BIOLOGICS EXPANDS GMP MANUFACTURING CAPACITY The company plans to add more than 30,000L of bioreactor capacity across its three sites.

CMC Biologics, Inc., a global leader in clinical and commercial manufacturing, announced today a plan to expand its global manufacturing capacity by more than 30,000 litres in the United States and Europe, to meet growing customer demands for late-stage and commercial manufacturing.

With three facilities in the USA and Europe, the company provides fully integrated biopharmaceutical development and manufacturing solutions to clients globally.

“This global expansion addresses increasing demands from our customers for late-stage and commercial manufacturing,” said Gustavo Mahler, PhD, Global Chief Operations Officer of CMC Biologics. “CMC Biologics is investing in innovative facility design to provide the production flexibility needed to meet aggressive regulatory and production timelines and speed our customers’ products to market.”

HUGH JACKMAN LAUNCHES CHILDREN’S SUN PROTECTION BRAND: PURE SUN DEFENSE®

A

ctor’s new line of youth-focused sunscreen products

is

inspired

by

his

personal

experience with skin cancer and as a father

of two.

Actor Hugh Jackman wants families to take sun protection more seriously. To meet this goal, Jackman and his business partner Chris Clarke have launched a new line of products called Pure Sun Defense.

“Sun protection wasn’t as prominent for my generation and it’s important we emphasise its value for the next,” says Jackman, who was initially diagnosed with a basal cell carcinoma in November 2013 and has since used his personal social media to emphasise the importance of wearing sunscreen. “I’m a father and want my children – all kids, really – to protect themselves against the health risk of skin cancer, since it’s so easy to do so.”

Pure Sun Defense has an opportunity to find a loyal audience in the sunscreen market as most of the leading sun protection brands have limited products designed for children and no single brand is marketing specifically to children ages 3-14, the demographic that is actually driving category growth and awareness. Studies also show children that under the age of 10 who don’t apply sunscreen are 50% more likely to develop skin cancer as adults, versus children who do.

Pure Sun Defense products, developed to appeal to kids through product quality and relevant packaging, are all: Broad Spectrum SPF 50 UVA/UBA protection and water resistant PABA free, fragrance free and hypoallergenic Tested by dermatologists, paediatricians, and recommended by the Skin Cancer Foundation The new products are available in a 6-oz

spray and 8-oz tube, with a suggested retail price of $5.98 and are sold at Walmart and Target nationwide.

To further engage children about the benefits of early sunscreen use, Pure Sun Defense has forged partnerships with Marvel, Disney and Universal studios that bring favourite characters to sun care, including The Avengers®, Spider-Man®, Despicable Me®, Frozen® and Princesses®.

“Superheroes and winning animated films are an integral part of our children’s culture,” says Chris Clarke.

“Pure Sun speaks equally to kids and moms and brings an element of fun and familiarity to sun care.”

BOOK REVIEWS

10 | Endeavour Magazine

THE WATER AUTHORITY OF JORDAN WWW.WAJ.GOV.JO 00 962 6 5680100

RUNNING WATER, THE KEYSTONE OF CIVILISATION WRITTEN BY DON CAMPBELL

The official body responsible for all matters relating to water in Jordan, the Ministry of Water and Irrigation has one of the most fundamental and important tasks in the entire country.

Tawfiq Al-Habashneh, Secretary General spoke with Endeavour regarding how the organisation approaches this vital role.

Endeavour Magazine | 11

THE WATER AUTHORITY OF JORDAN

The climate in Jordan is dry in summer with average temperatures in

the mid 30°C and cool in winter averaging around 13°C. The western part of the country receives greater precipitation during the winter season from November to March and snowfall in Amman. The weather is humid from November to March and semi dry for the rest of the year. With hot, dry summers and cool winters, during which practically all of the precipitation occurs, the country has a Mediterranean-style climate. In general, the farther inland from the Mediterranean a given part of the country lies, the greater the seasonal contrasts in temperature and the less rainfall.

E

stablished in 1988 by an executive branch of the Government

Tawfiq explains that the Ministry of Water and Irrigation

under the Jordanian Constitution, the MWI monitors the

embraces the two most important entities dealing with water in

water sector, supply and wastewater systems across Jordan,

Jordan, namely the Water Authority of Jordan (WAJ): in charge of

plans, instigates and manages related projects and also controls

water and sewage systems and the Jordan Valley Authority (JVA):

the formation of national water strategies and policies, R&D,

responsible for the socio-economic development of the Jordan Rift

information systems and the procurement of financial resources.

Valley, including water development and distribution of irrigation.

“The establishment of the Ministry of Water and Irrigation was

“This relative position with respect to WAJ & JVA reinforces

in response to Jordan’s recognition of the need for a more integrated

MWI’s leading role as Jordan’s lead entity on water issues.” He says.

approach to national water management,” Tawfiq explains.

Thanks to its extensive Water Information System, MWI has

According to their website, since its establishment MWI has

become a leader in the region that uses GIS-based digital tools

been supported by several donor organisation projects that have

for Water Master Planning activities, offering the framework,

assisted in the development of water policy and water master

databases and tools necessary to manage water data and providing

planning as well as restructuring the water sector.

water specialists with data and information for water sector

Seven directorates under the direction of the Assistant Secretary

monitoring, management and planning. MWI regularly produces

Generals for Finance and Administration and Technical Affairs as

essential water sector information products including the Water

well as two units for Legal Affairs and Project Finances directly

Master Plan.

subordinate to the Secretary General fulfil the said functions.

HRH Prince Faisal Bin Al Hussein, Head of the Royal Commission

Units for public relations, internal monitoring and water security

for Water says, “The water scarcity in Jordan poses a serious

and protection are directly subordinate to the Minister of Water

challenge that will affect all sectors if not addressed with serious

and Irrigation with responsibilities overarching MWI, WAJ and JVA.

efforts. Water for Life is Jordan’s Water Strategy that sets the pace

12 | Endeavour Magazine

THE WATER AUTHORITY OF JORDAN

for our efforts for the years up to 2022.”

This forms part of their strategy to achieve the vision for each of

to water sector, it has managed to maintain ratio of people served with water networks, which reaches not less than 98%.

the major areas of the Water Sector, it also establishes the actions

“On the other hand,” Tawfiq says, “The ratio of people benefitting

required to achieve them. A sincere effort is required from all

from wastewater projects has risen to reach more than 60% and is

Jordanians to understand and join collectively to address the water

expected to show further increases.”

issues and it is all the more important to consider their strategy

Jordan has approached this quandary armed with a water

and the subsequent action plans as one of the highest priorities to

strategy that looks at sector priorities and drew the road map for

perform on the national level.

this sector where work will be carried out in accordance with an

The Ministry of Water and Irrigation has the major role to lead this initiative, HRH Prince Faisal Bin Al Hussein adds, “I am confident that we have sufficient will and determination to succeed in achieving our goals.”

investment plan that seeks to achieve the MWI vision for more than 10 years.

The vision involves a country of reliable, safe, drinkable water readily available to its people and its strategy to achieve this includes the management and protection of water resources.

TARGETS AND VISION

“Citizens need to be aware of the importance of rationalisation

The water sector continues its distinctive steps through

of their water consumption” he says, “To instigate this we have

submitting water and wastewater services to citizens despite all

applied water tariffs, implemented water loss management

the challenges and obstacles that confront it. Although the water

programmes and set about the application of new methods and

sector has been marked as the fourth poorest sector in water, where

new technologies to ensure the management and monitoring of

per capita doesn’t exceed 15% of the world water poverty line due

the systems is as accurate as possible.”

to shortage of water resources and influx of refugees of different

Also, they have created a platform from which citizens can

nationalities since 1948 until now which formed another challenge

share decision making, discuss water issues and raise their level of

Amman, Alquds Street Building No 338 P.O. Box 485 Amman 11118 Jordan www.kettaneh.com

BRINGING PREMIUM BRANDS TO JORDAN SINCE 1948 Atlas Copco • SIEMENS • Home Master • Linde PROVIDING FIRST-CLASS SUPPORT THROUGH TRAINING CENTERS AND AFTER-MARKET TEAMS

COMMITTED TO SERVING YOU 14 | Endeavour Magazine

awareness on the harmful impacts of illegal usage of water.

“Water security is approached in a constructive manner that is promoted and applied all over the kingdom to save water for various purposes.”

BENEFITS FOR FUTURE It is worth mentioning that MWI has managed to benefit from each drop of the conventional and unconventional water resources available and that treated wastewater is a main resource in all water budgets to be used directly or indirectly in irrigation in accordance with scientific criteria determined by FAO. “Responsibility of water services is a critical issue that needs to benefit from all world experience related to this area,” Tawfiq explains, “A lot of water projects in this respect are under implementation, currently with values exceeding $500million such as the Millennium projects and rehabilitation of networks in addition to wastewater projects as in (Amman southern project),

“

The water scarcity in Jordan poses a serious challenge that will affect all sectors if not addressed with serious efforts. Water for Life is Jordan’s Water Strategy that sets the pace for our efforts for the years up to 2022.”

(karak and Adnaneyeh) (Shallaleh and northern Ghors).”

These water and wastewater projects are prepared to be financed from the GCC fund so as to improve provision of these services to citizens all over Jordan.

Endeavour Magazine | 15

16 | Endeavour Magazine

DASSAULT SYSTEMES WWW.3DS.COM 0033 1 6162 6162

INDUSTRY OF THE FUTURE WRITTEN BY JACK SLATER

Originally of the Dassault Group and created in 1981 by Avions Marcel Dassault to develop a new generation of computer-aided design (CAD) software called CATIA, Dassault Systèmes has always been on the very cutting edge of technology.

Endeavour Magazine | 17

DASSAULT SYSTEMES

Reputed to be one of the most prolific and pioneering in their field,

the French government, who have been a shareholder since 2001, sold a 15.74% stake in the company for $601 million in 2003 and since 2011 The Dassault Group holds 42.2% of the business. Their new European headquarters in Velizy-Villacoublay, in the south-western suburbs of Paris, is commonly called 3DS Paris Campus. 3DS Boston Campus was established in 2011 in Waltham, Massachusetts, west of Boston (United States). At both sites, the company is in an enviable position to witness the future before the rest of us.

D

assault Systèmes develops and markets PLM software solutions and services that support industrial processes by providing a 3D vision of the entire lifecycle of products from

conception to maintenance. Due to their particularly efficient

Optimize your product designs Developed at M.I.T. Used by world leading organizations in aerospace, automotive, and defense

cadnexus.com

methodology, their customers are companies in a wide scope of industries, predominantly ranging from aerospace and defence, through to architecture, engineering to life sciences, marine and offshore.

Many have credited Dassault Systèmes with putting 3D creation, fabrication and modelling on the map and they are expected to lead the future journey into making use of this technology to help many industries discover new development in as-of-yet untapped areas.

Bringing value to 190,000 customers in over 140 countries, Dassault Systèmes, known as the 3D EXPERIENCE Company, provides businesses and people with virtual universes to imagine sustainable innovations. By creating a real-time experience for them to see their dreams and vision realized, Dassault Systèmes are bringing the future to the present for the engineers and designers who will be shaping the future.

Its world-leading solutions transform the way products are designed, produced, and supported and their collaborative solutions foster social innovation, expanding possibilities for the virtual world to improve the real world.

Recently the mock-up and product lifestyle company announced that it is co-leading the second phase of the French Government’s strategic push for industrial modernisation in France.

The ‘Industry of the Future’ initiative, announced by the French

18 | Endeavour Magazine

CADCAM Group is the leading Solution Company for Product Lifecycle Management in the Adriatic Region

We combine software, engineering services and our intellectual capitals for mechanical & electronic product development, focused on particular industry & customer challenges and driving measurable business values with an unbeatable return-on-investment program Product Lifecycle Management Portfolio Planning

Mechanic 3D Product Development Software

Concept Development

Product Design & Development

Electronic Design Automation Software

Simulation, & Production

Software Development for Process Integration

Support

Retirement & Disposal

Engineering Services for Product Development and IT Infrastructure

www.cadcam-­‐group.eu Endeavour Magazine | 19

DASSAULT SYSTEMES

Government on May 18, 2015, involves a convergence of factories,

companies worldwide transform in the following areas where they

connected objects, augmented reality, robotics, big data, cyber

have established themselves as technological leaders:

security and other technologies that parallel the company’s 30

Materials science: Advances in chemistry and materials

years of global technological innovation in 3D design, simulation

science are leading to breakthroughs in new components that will

and manufacturing.

revolutionise industrial processes such as composites, and these

Accurate.Reliable.Tracking.

Dassault Systèmes is an active partner of the Industry of the

Future alliance, a group of technology companies, professional

new materials will be invented as a result of bio-modelling and simulation.

associations and academic partners whose mission is to promote

Digital factories: Embedded systems, software and electronics

the French Government’s programme to digitally transform

ensure connected products, machines, plants and people, for

industry in France. Bernard Charlès, President and CEO of Dassault

optimised manufacturing and operations. It is worth mentioning

Systèmes, is co-president of the alliance. Dassault Systèmes will

that a digital platform will be key to connecting these elements.

define the digitisation plan behind the Industry of the Future,

Manufacturing as a service: Online collaboration between all

build collaborative R&D projects to fill existing gaps in today’s

stakeholders allows for flexibility and the capacity to manage highly

technologies, upgrade digital manufacturing methods of small and

diverse customer requirements, giving companies a competitive

medium enterprises in France and Europe, and foster international

edge. Companies must be able to quickly respond and adapt to

collaboration on this topic by pinpointing synergies.

market demand throughout their value chain and include new

“This alliance for the Industry of the Future is a cluster on a whole

methods such as 3D printing.

new scale, bringing together know-how and directing investments

Mechatronics and systems of systems: Model-based systems

at a national level,” said Bernard Charlès, “Government recognition

engineering is an important facet of defining, imagining and shaping

of the issues faced and the efforts already being made to innovate

virtual products and user experiences that flawlessly mimic future

are creating a new sense of enthusiasm. The challenge today is to

ones in the real world.

encourage and enable the digital transformation throughout the ecosystem of mid-size companies, which are driving the competitive performance of industry as a whole, including cooperation with similar current European initiatives such as Manufacturing 4.0.”

Sustainability concerns, the modernisation of factories and the need for greater collaboration in global supply chains are

www.ar-tracking.de

necessitating revolutionary changes in industry today. Governments and companies in countries around the world, including Germany, the US, Japan and India, are recognising the potential of launching local industrial initiatives that will immerse industry in the digital age and boost the local economy. Industrial innovation goes well beyond factory walls to integrate multiple digital concepts that are revolutionising existing processes and creating a dynamic, holistic and more sustainable production model.

For over 30 years, Dassault Systèmes has been dedicated to developing technologies and solutions that help push forward digital transformation in industries ranging from aerospace to life sciences and has defined the power that the virtual world holds in stimulating business. Dassault Systèmes has engaged in organic growth and strategic acquisitions in order to establish a full portfolio of digital tools that support end-to-end industrial processes and, in parallel, is participating in initiatives dedicated to advancing worldclass production technologies and processes in the US (Industry Digitisation), Germany (Manufacturing 4.0) and now France.

France’s digitisation for the Industry of the Future requires proficiency in specific domains from alliance members bringing unique perspectives on how industry can become innovative.

The initiative will rely on Dassault Systèmes’ expertise in helping 20 | Endeavour Magazine

ART is a leading manufacturer of high-end optical motion tracking systems for Virtual and Augmented Reality applications with all products being developed and manufactured at the company’s headquarter near Munich, Germany. Latest camera developments within the last 12 months are especially designed for big-sized (ARTTRACK5) and middle-sized (TRACKPACK/E) tracking volumes as well as for Cave solutions (ARTTRACK5/C).

ART is one of Dassault Systèmes’s premium partners in VR.

Digital fabrication: fab labs offer a host of new industrial techniques and a greater degree of flexibility for making things.

Start-ups, in particular, are able to be much more agile by limiting the risks associated with launching innovative new products.

costs and improves productivity, quality, on-time delivery and customer satisfaction.

“Our partnership with Dassault Systèmes and its ‘Passenger Experience’ industry solution experience combines decades of

Not the only project that Dassault Systèmes is involved in, in

specialisation in the aviation industry and is a further demonstration

April they announced a partnership with Assystem, an international

of our desire to continue to offer innovative solutions to the

engineering and innovation consultancy, with the plan to transform

market,” said Jeff Hoyle, Vice President Aerospace, Assystem.

the development and delivery of personalized aircraft cabins in

“Jointly we can help transform aircraft cabin design innovation

what was called their “Passenger Experience”.

into a manufacturable and certifiable product that will delight

The commercial aviation industry is undergoing a strong build

passengers.”

cycle in which an improved passenger in-flight experience is a

There appears to be no end for the confidence felt for this

key competitive differentiator. Business jet original equipment

company or the anticipation of where they could reach next. “The

manufacturers, completion centres, suppliers and airlines aim to

industry of the future will be an industry of experiences, structured

increase market share by building customer loyalty with innovative

around highly agile and modular value chains,” says Bernard

design programs that meet their demands, and this is why Assystem

Charlès, “We can already see how materials sciences, 3D printing

chose to partner with Dassault Systèmes.

and fab labs are revolutionising the way we design, make and sell

The combination of the “Passenger Experience” industry

new products and solutions. Only by leveraging the possibilities

solution experience with Assystem services gives companies an

offered by its ‘digital twin’ — digitisation of all aspects of industry

integrated cabin customization and personalization solution to

via innovation and collaboration platforms — will industry be able

design, validate and simulate future in-flight experiences and

to create a sustainable future for itself.”

promote the passenger journey of tomorrow. It reduces programme

Accurate.Reliable.Tracking.

www.ar-tracking.de

Endeavour Magazine | 21

22 | Endeavour Magazine

DOF SUBSEA WWW.DOFSUBSEA.COM 0047 5618 1000

GROWTH UNBOUND WRITTEN BY DON CAMPBELL

DOF Subsea is state of the art. Having combined highly trained and supported professionals with the latest technology and equipment, not to mention having a purpose built fleet of cutting edge vessels to hand, the company has guaranteed their future. Add to this a solid business model and it’s clear just how they have risen to become the go-to name in the subsea industry. We spoke with Executive Vice President, North America; Marco Sclocchi regarding some of the new endeavours DOF Subsea are involved in.

Endeavour Magazine | 23

DOF SUBSEA

Offering services to the oil and gas industry across the entire

offshore life cycle, the formula for success has always been a simple but powerful one: delivering solutions to their customers. Marco, who was kind enough to find time in his busy schedule, spoke with me on the phone to explain that this has been the unifying vision for the business since the DOF Subsea division was established in 1994, after an acquisition of the main DOF Group.

“O

riginally, the company was a survey organisation and the goal of DOF Subsea was to expand the services into a fully integrated IMR and offshore services contractor

utilizing DOF Subsea’s fleet,” he explains, “This totally changed the company and in five years we grew from 43 employees to 214 and today we have three permanent locations within the Gulf of Mexico and an office in St. John’s, Newfoundland, Canada.”

He goes on to emphasise the business goals that were set at the very beginning, “It was a simple but all-encompassing global vision to become a first class offshore services provider.”

To gain this mantle, the DOF Group has instigated a number of philosophies to safeguard the means by which the company grows.

This includes a parameter on developing advantages.

“This is a competitive industry and so you have to protect your advantages,” Marco explains, “One big advantage for us is that we have everything in-house; we run our own vessels, ROV surveys and Project Management and Engineering. Fully integrated, custom made and self-contained, it puts us into the position where we only sub-contract with suppliers that we foresee a benefit with, growth wise.”

However, there are some occasions that call for flexibility and to gain advantages in new locations, DOF Subsea has learnt the value of adhering to the international laws and expectations of countries. Such is the case with the Jones Act in America.

The Jones Act, introduced by Senator Wesley Jones and also known as the The Merchant Marine Act of 1920, is a federal statute that provides for the promotion and maintenance of the American merchant marines and it basically, ensures that cargo and marine commerce transported by water between US ports is carried on US vessels.

DOF Subsea is a Norwegian business, so to ensure that they fell in line with the Jones Act they have invested into a long-

24 | Endeavour Magazine

term charter with a pair of American companies, specifically Otto

outcome for a project, making use of their worldwide experience in

Candies and Harvey Gulf International. .

operations and the application of the latest in intervention tooling,

“By having an authorized Jones Act vessel, we are able to provide a full service to our clients through fabrication, testing, load out at dock and safe transportation and installation offshore,” Marco illustrates that the company vision is one focussed less

Marco says, “Day by day, we aim to reduce project risk, while increasing the productivity,”

HANDS ON

on an end goal and more on a day-to-day promise and that part

“Employees are so important,” Marco says, “The only way to

of this is applying common sense solutions to complex subsea

have a functional and reliable business is to have well trained,

installation problems. This is why expertise and a well-invested-in

knowledgeable staff.”

The DOF academy was set up so that, following their philosophy

staff contingent are so important.

“DOF Subsea provides innovative subsea engineering services

of keeping things in-house, the influx of talent into the company

focusing on Technology enhancement,” he explains, “Offering

would be as full and as worthy as possible. This also gives it an

clients cost effective solutions underpinned by an accredited

opportunity to train all members of DOF with regards to the rules

quality system.”

and regulations of the industry. Herein it also has a competency

Their approach has been so successful that they routinely undertake naval architecture, structural engineering, mechanical

programme for offshore resources and all staff are assessed yearly to ensure their compliance.

Marco explains that there is a strong demand in the industry

design and operations and engineering across a broad range of

for highly trained and experienced staff and that this provides yet

applications.

We listen to our client needs and looking for innovative solution,

another opportunity for the company itself to ensure that it is a

often investing time and resources to develop an innovative

business worth working for, “Loyalty is a two way street between

product, that our client will appreciate and elevate our profile .

staff and company,” he says.

As the company is growing very fast, there are many

Ultimately, DOF Subsea develops solutions that optimise the

Otto Candies, LLC

We are honored to be part of DOF’s past and look forward to our future together.

17271 Highway 90, Post Office Box 25 Des Allemands, Louisiana 70030-0025

Phone: 504.469.7700 info@ottocandies.com

Fax: 504.469.7740 ottocandies.com Endeavour Magazine | 25

DOF SUBSEA

opportunities made for in-house promotion and every day brings

What it has done to DOF Subsea is demonstrated the strength

new potential for further expansion and growth. Promoting and

of their client relationships, the loyalty of their staff and the

training from within is preferred, however with the pace at which

flexibility of their business model because despite the downturn,

they are growing, headhunting is occasionally utilised to ensure

they are still pulling in the contracts.

that speed does not dwindle.

“I don’t see a change in direction coming,” he says, “There is always lots of potential for growth inside the company.”

“We have been successful with some key clients ,” he says, “and they have been extremely active in the Gulf of Mexico.”

These included new contracts in the Atlantic and North

Continuous improvement is a principle, he says, “To continuously

American region, which will include work in both the Norwegian

improve, you need to have a clear representation of the facts. We

and UK Sectors. According to a press release from DOF Subsea, the

rely heavily on customer-feedback reports and have developed a

work scope includes, among others, the installation of flexible flow

strong reputation and an enviable reliance on values and culture. It

lines and umbilical’s on the Corrib field, operated by Shell Ireland

may sound like a marketing pitch, but there is genuinely a feeling

Ltd.

of teamwork here.”

The North America region has been awarded several contracts with the regions key client. The contract award will increase the utilisation of the vessels Harvey Deep Sea and Chloe Candies.

WHAT TO EXPECT? It isn’t a great period at the moment. The market has created many challenges for every company involved in it, but Marco believes that the downturn will prove to be beneficial as it will test the foundations of many businesses, forcing them to reassess what they are doing and how they are doing it. This will provide opportunities for growth and diversification.

Speaking about the NOK3 billion that these contracts have brought in this year, Mons Aase, CEO of DOF Subsea said, “I am very happy to have secured these contracts, all of them with clients we have worked with on previous projects”.

Marco wraps up summarily saying, “We’ve currently bet on a winning horse.”

Since August of 2013 Harvey Gulf Marine International has been honored to work with DOF Subsea in their deep sea ventures. Harvey Gulf provides DOF our Harvey Deep-Sea MPSV which represents a first of its kind for the Gulf of Mexico by enhancing Liquid Mud, Cement and Methanol cargo capacities, offering up to 70 POB, two work class ROVs, 15x18ft moon pool, 165mT crane, 100t stern roller, S92 Helideck and meeting the most environmentally stringent ABS notations such as Enviro+ and Green Passport.

Harvey Gulf has created a new generation of Jones Act compliant multi-purpose construction vessels which qualifies it for all of DOFS many versatile tasks. We at Harvey Gulf look forward to a long lasting relationship with DOF built on safety, efficiency and trust.

Harvey Gulf International Marine, LLC (504) 348-2466, One Shell Square, 701 Poydras Street Suite 3700, New Orleans, Louisiana 70139 26 | Endeavour Magazine

28 | Endeavour Magazine

MWSC WWW.MWSC.COM.ZM +260 212 313 681

MONITORING THE WATER IN LANDLOCKED AFRICA WRITTEN BY DAEMON SANDS

The Republic of Zambia is a landlocked country in Southern Africa and is neighboured by the Democratic Republic of the Congo to the north, Tanzania to the north-east, Malawi to the east, Mozambique, Zimbabwe, Botswana and Namibia to the south and Angola to the west. The capital city is Lusaka, in the southcentral part of Zambia and the population is concentrated mainly around Lusaka in the south and the Copperbelt Province to the northwest. Endeavour Magazine caught up with Kanyembo Ndhlovu, Managing Director of the Mulonga water and Sewerage Company Ltd to discuss the organisations success.

Endeavour Magazine | 29

MWSC

Managing the water and sewerage across the Copperbelt Province in Zambia, specifically in the water and sanitation sector operating in Chililabombwe, Chingola and Mufulira, Mulonga Water and Sewerage is owned in equal measure by the municipalities of the said towns, so is directly answerable to them.

U

ntil September 2007, its operations were limited to the

He goes on to indicate that to ensure company cohesion it

areas previously serviced by the councils. At that stage, the

is important that they work together to drive maximum benefits

customer base for the company was only 21,083 however

in all of their processes, looking after workers and treating and

with the change in the institutional arrangements regarding water

investing in them as the greatest asset to their company. He adds

supply and sanitation services on the Copperbelt, whereby only one service provider per town is allowed, MWSC took over operations previously undertaken by Nkana Water and Sewerage Company.

This led to the expansion of the company’s footprint, which had an expansive effect on the customer base, which grew to over 47,000.

Kanyembo insists that while the customer base has grown, the vision and mission of Mulonga Water and Sewerage Company have remained the same:

that shareholder wealth needs to be built upon to ensure future investment can be paid, which in turn will help further protect their customers and stake holders, “Good leadership is important to bring cohesion of all these points together and to take a pioneering spirit in these sector matters.”

WATER IN AND OUT

“It is imperative that we be a model commercial utility company

There are eight water treatment plants that Mulonga Water and

in our region,” he says, “Able to deliver sustainable water and

Sewerage Company own. Three in Chililabombwe, three in Mufulira

sanitation services that can ensure a better life for our customers

and two in Chingola and the company supplies piped water to its

and greater opportunities for our employees.”

various customers at supply level that depend on water availability

30 | Endeavour Magazine

MWSC

for the area. The water that is supplied is treated to a standard that

Being able to monitor the flow of water is vital to being able

meets the WHO and ZABS specifications, allowing it to be utilised

to accurately and fairly distribute it and the best method of doing

both commercially and privately.

this is via water metering. As such, Kanyembo reveals that Mulonga

Of course it’s not enough to ensure the water going into

water and Sewerage Company Limited regards meters as a capital

businesses and homes is clean and safe, as it is also their mandate

item. They are expensive to fit and require continuous maintenance,

to ensure that the water coming out of these people-places is

however, they are still the best way to manage and maintain water

removed in an efficient and safe manner.

service.

“Mulonga Water and Sewerage Company plays a big role in

In order for the company to implement its commercial policy on

sanitation,” Kanyembo says, “And when it comes to this part of the

meters, the company, under National Water Supply and Sanitation

service it is crucial to keep sanitation as efficient and reliable as

(NWASCO) guidelines, has come up with a solution for how to

possible, especially as we have over 80% coverage in its service

ensure that meters are in a good state of operation at all times, to

areas.”

the satisfaction of clients and the company, Kanyembo explains,

The company controls the collection and disposal of waste water in its service areas with the ability to extend sanitation services to

“The process of ensuring that water meters are in a good state of operation at all times is called Meter Testing.”

areas not previously serviced. They also maintain and enhance the pipework, where necessary, and provide out-call services to solve emergencies as and when they occur.

HOW METER TESTING IS DONE The process is quite simple. Once a customer registers a

“There is always maintenance needed to the pipework,” he

complaint on the accuracy of a meter, Customer Relations Assistants

reflects, “And frequent emergencies are reported. While it does

(CRA) advise the customer to pay for meter testing and if a meter is

make our job more of a challenge, it is a challenge that we have so

faulty, the customer will be refunded the fee and the bill adjusted,

far been able to meet.”

according to the meter testing percentage error. This adjustment

32 | Endeavour Magazine

shall be effective from the time the meter testing fee was paid and has proven to be a necessary precaution in the Southern African country.

2015 AHEAD The current project that is holding much of Mulonga Water and Sewerage Company’s attention consists of investments improving the performance of the organisation, which is one of three commercial utilities (CUs) serving the Copperbelt area. These investments will also address non-revenue water, increase billing collection rates and expand networks, especially in poor areas.

Billing and collection rates must be as studious as possible if the company is to reach out and provide water services to poorer areas where it is not available. This has been made a mandate of the company and is their primary value to the community.

“The purpose of the project is to improve access to water and

“

It is imperative that we be a model commercial utility company in our region - able to deliver sustainable water and sanitation services that can ensure a better life for our customers and greater opportunities for our employees.”

sanitation, including in peri-urban and low-cost areas,” Kanyembo explains, “With the aim of contributing to better health conditions as well as positive social and economic development in general.”

Endeavour Magazine | 33

34 | Endeavour Magazine

BOTSWANA POWER CORPORATION WWW.BPC.BW 267 360 3000

POWER FOR THE PEOPLE WRITTEN BY JACK SLATER

Taking responsibility for the reliable supply of a vital utility is not without its risks and potential pitfalls. Speaking with Gordon Molefe, Director of Customer Services and Supply at Botswana Power Corporation, we find out what steps they take to remain ahead of the competition and why they are the premier choice for electricity distribution.

Endeavour Magazine | 35

BOTSWANA POWER CORPORATION

It was thanks to an Act of Parliament in 1970 that Botswana Power

Corporation (BPC) came into being and it did so with a rigid and set agenda; to be responsible for the simultaneous production, transmission and distribution of electricity to areas within Botswana that had been given approval by the Ministry of Minerals, Energy and Water Resources.

Taking this charge extremely seriously, these are still the only directives of the organisation, almost 50 years later.

B

y remaining so focused on its original core mandates, BPC

addition, the company has plans to expand its transmission grid in

has been able to not only streamline processes, but hone a

the north-western part of the country. The company manages more

remarkable reputation within the industry, but Gordon makes

than 20,000 km of distribution network spread across the entire

it clear that diversification has not been entirely ruled out, “Renewable energy, through Subsidiary Company BPCL is something we will be looking at and the model is being reviewed for better sustainability.

country, but as a result of the implementation of rural electrification projects, the spread of the network grows every year.”

What a fantastic position to be in. Not only is there an unrelenting customer base, but that base is growing significantly

BPC also plans to enter the ICT space by leasing fibre cables

every year, offering not only company profit, but welcome job

within its network. This will be implemented through a joint venture

security for the expansive team in situ at BPC. We asked Gordon to

telco company, which is yet to be formed and established.”

tell us about the company’s attitude towards its staff,

It’s refreshing to encounter a company that has dedicated a

“The total workforce at BPC is 1939 and the corporation

substantial amount of time to fine tuning its expertise within one

takes staff development very seriously with emphasis given

industry, while also keeping an eye on the future without planning

to management/leadership, commercial and technical training

to stray too far. It’s always sad to witness a company that had

programmes. Being a client oriented organisation, customer

formerly been the very antithesis of quality in its industry diluting

service training programmes are regularly instigated as well as

the stock by moving into unfamiliar territory too soon, but there is

technical training around energy management, metering, fraud

no chance of that happening to BPC.

investigation and mitigation, contracts and many more topics vital

Discussing the daily activities undertaken by BPC, Gordon is clearly delighted by the productivity being demonstrated,

to the continuation of our great work.”

Gordon goes on to state just how critical the staff at BPC are to

“BPC is heavily involved in projects geared towards

successful operations, citing them as one of the greatest resources

increasing generation capacity, transmission expansions and rural

that drive the company forward and help to secure both long and

electrification. Distribution network reinforcement is another

short-term contracts with respected clients.

significant area of focus.”

It is clear that customer service ranks high on the priorities list

He goes on to further clarify,

at BPC and as such, measurable standards have been put in place,

“Our first coal fired power station is undergoing refurbishment,

as Gordon explained,

so the company has implemented a 600MW Morupule B coal fired

“Regional Customer Service Champions are the service quality

power station (in stabilisation phase) co-located at the old plant. In

assurance representatives and they work closely with Key Account

36 | Endeavour Magazine

BOTSWANA POWER CORPORATION

Management Officers who take care of the top 100 customers,

“We strive to offer accessibility to services through various

to give them special attention. The top 100 customers are high

forms, like systems driven service provisioning/self-service,

revenue earners for the company, essential service providers

network expansions, adequate customer service resources, a large

and VIPs. We also have a Quality Cycle Committee (a quarterly

footprint across the country and customer service seminars.”

operational cross functional committee) in place to identify service impediments and develop solutions to overcome them.”

Seeing these contingencies n paper, it becomes clear just how difficult it would be to compete with a giant such as BPC. Even

No shortcuts or brush-offs here, in fact the adage that the

if an organisation were able to compete on a similar scale, there

customer is king is not just a saying at BPC, it is woven into the

would be little to no chance of it matching the exceptionally high

very fabric of the company and used as a yardstick for every step

standards of client care and technical expertise, while offering

that is taken and every service that is implemented.

comparable value. BPC really has cornered the market by listening

“It is important for the service rendered to be of a consistent high quality, while offering value for money. This underscores the value of critical care to ensure that the customer is happy with the

to its customers and actively responding.

With value in mind, Gordon drew attention to some interesting developments regarding BPC’s supply chain,

offerings we make. In a competitive environment, exceptional after-

“The company supply chain is reviewed periodically. With stores

sales support and customer commitment offers an opportunity for

having been insourced since BPC establishment, the company plans

customer retention strategy development.”

to outsource it by 2017. The value chain also involves prequalified

With a firm grasp on best business practices, as well as a genuine

contractors who are reviewed from time to time. The company’s

affinity for providing exemplar customer service, BPC is consistent

long-term strategy around this area is to be a wholesale provider

in its determination to keep powering ahead, which is why it has a

and do further outsourcing of distribution works. Outsourced

number of strategic policies in place, with each designed to keep

maintenance is also seriously being considered.”

them ahead of its competitors,

38 | Endeavour Magazine

It would be so easy to try to retain a tight grip on everything,

but herein lies the risk of standards slipping due to time and cost constraints. It is a forward thinking and progressive company that can accept outsourcing as a potentially beneficial development and there is little doubt that BPC will be able to vet potential partners vigorously to prevent a drop in quality levels.

Moving forward, the planned expansions and rural electrification investments are drawing a huge amount of managerial and administrative focus and Gordon told us a little bit more to finish the interview, “An investment of P55 million has been secured for implementation during the 2015/16 financial period, to improve distribution network reliability, reduce technical losses and ensure safety. In addition, it is planned that P100 million worth of projects will be implemented for rural electrification during the year 2015/16. On the commercial side, new concepts of Key Account Management, Regional Champions and revenue protection frameworks shall be operationalised to improve customer satisfaction, as well as reduce revenue losses.“

CENER has cutting-edge technological infrastructures, with the most modern laboratories and facilities in the world.

The Wind Turbine Test Laboratory (the only one of its kind in the world), the Experimental Wind Farm, the 2nd Generation Biofuel Centre and a Microgrid deserve a special mention.

CENER’s headquarters are located in the Ciudad de la Innovación, in Sarriguren, Navarra, although it has facilities and offices in other locations, such as: Sangüesa, Alaiz and Aoiz (in Navarra) and Seville. www.cener.com

www.cener.com Endeavour Magazine | 39

40 | Endeavour Magazine

ETHIOPIAN ROADS AUTHORITY WWW.RTA.GOV.ET 251-11-5515002

GETTING ON THE MAP NEEDS ROADS WRITTEN BY JACK SLATER

Following the eviction of the Italian occupiers, the Imperial Ethiopian Government was convinced that a Road Agency solely responsible for rehabilitating/restoring and expanding the road network throughout the country had to be established and the Ethiopian Roads Agency was the result.

Endeavour Magazine | 41

ETHIOPIAN ROADS AUTHORITY

Much the same as the roads throughout Ethiopia, the journey they

have taken to where they are today has been anything but smooth.

Shifting through different personas and states, the agency has appeared in many guises. It has always been semi-autonomous, from its first days as the Imperial Highway Authority where it was responsible for the planning, designing, constructing and maintaining of the roads. During the late 70s the company was re-established as the Ethiopian Road Authority, where it incorporated the Rural Roads Department and the Highway Department.

O

perating in a country known for its less than stellar economic strength and political unrest, in 1980, the military Government that took power in 1974 reformed the agency into the

Ethiopian Transport Construction Authority (ETCA) whereby it became answerable to the newly formed Ministry of Construction.

The proclamation enlarged responsibility of the Authority by expanding its task to incorporate the construction of Airports, Seaports, Railways and Municipal Roads.

To cope with the ever-shifting situations, ERA was again re-established in the late 90s, with the objective to develop and administer highways and to ensure the standard of road construction. With the establishment of the new cabinet of Ministers in October 2001, a Ministry of Infrastructure and later on, Ministry of Works and Urban Development, was formed with the responsibility of developing the infrastructure of the nation. ERA, which is one of the organisations under the Ministry of Works and Urban Development and accountable to the Board, is responsible for planning and formulating long and short-term plans and programmes for road construction, design, maintenance of trunk and major link roads, as well as for administration of contracts.

As it stands today the current responsibilities of ERA are network planning, management of contract projects and force account operations. As well as guiding their staff towards the Vision 2028, which sees the provision of adequate, reliable, high quality and standard road network to Ethiopians it will open up all potential development areas, which will contribute to fast socioeconomic development all over the country and provide better roads for a better Ethiopia.

42 | Endeavour Magazine

ABULKHASE P.L.C. Founded in 1988, Abulkhase P.L.C. along with its sibling company Abadir Enterprise were the first businesses in the region to supply quality materials and equipment throughout a range of industries across Ethiopia. Relying on the expertise sourced from over 27 years the company maintains a leading edge on the industry and maintains successful supplier relations with businesses in South America, Europe and the Far East.

Devoted to the growth of the Ethiopian industry, Abulkhase P.L.C. is an active owner in the Ethio-Danish joint venture of Engsko Ethiopia manufacturing and trading P.L.C., which was created to meet the local and global demand of grinding mill stones. The industry has grown over the last 27 years and continues to rise.

The customer focus which has created such a firm reputation originates from a company ethic focussed on providing not only the best front end sale to their customers but offering the most efficient aftersales service possible for all equipment and goods.

Supplied through a dedicated staff of mechanics working from a 60sqm workshop alongside sales executives and field trained professionals, Abulkhase P.L.C. has been able to overtake their competition and establish themselves as one of the industry’s market leaders. Moreover, through the excellent level of communication and relations that it maintains, Abulkhase P.L.C. is known for providing the full range of parts and components of all the equipment and materials it houses under its portfolio. Its vast client base indicates that Abulkhase P.L.C. has grown in reputation for the trust that it has established in its clients through its aftersales and ethical approach. To further

its commitment to its esteemed client base and as a reliable supplier, it provides an adequate stock of all the items that it houses under its portfolio.

Over this, it values a face to face approach when it comes to working with and liaising with clients and customers and is a regular attendee and supporter of exhibition and trade shows where the business aims to expand its reach to its existing and prospective client base.

As such, Abulkhase P.L.C. takes part in all major trade fairs including EthioCon and HPP exhibitions where it showcases its wide range of new construction, agricultural and industrial equipment and solutions.

Their involvement with such businesses as the Ethiopian Road Authority spans a number of different sectors, offering a range of essential services and machinery. As pioneers in their field, Abulkhase P.L.C. have become the first name to call when it comes to serious projects driven by people with vision.

As one of the companies adding to the economic and production growth that is being seen in Ethiopia today, Abulkhaze P.L.C. understand that their involvement in local projects today will help sustain the continued expansion and growth of businesses tomorrow.

Heavily involved in providing the machines with which roads are laid, buildings are constructed and crops harvested, they are literally shaping what the future Ethiopia will look like.

ETHIOPIAN ROADS AUTHORITY THE BIG GOAL For any city to thrive it needs solid infrastructure and its alarming how little development can occur if road networks are not available and reliably maintained. The Government of Ethiopia envisions the country joining the middle-income level within the next two decades, which is a mission that places more responsibility onto the shoulders of the Road Agency than may be initially apparent.

Since 1997 the Road Sector Development Programme has been recognised as an essential input to the Government’s effort in reviving the economy and its ability to integrate the country towards becoming a stronger nation and more importantly, improving the quality of life for all Ethiopians.

Samson Wondimu says, “Today, our limited infrastructure has shown improvement compared to the situation in 1990s, but the sustained growth acquires some serious rethinking about the way we deliver services, manage and maintain the roads system that the country needs. On the other hand, the Ethiopian Roads Authority, after 60 years, must be a lean and efficient organisation primed for the challenges of the new Ethiopian Millennium.”

He goes on to explain that in building their history and profiting from their limited successes, they have to move forward with a new and refined vision to better serve their customers, which in their case are the people who use the road network for commuting between work and home, businesses using it to transport cargo and goods and to create a better network for businesses to grow.

Better schools to help form young minds into experienced tradespeople, better businesses with stronger ambitions and greater opportunities, more work for local suppliers and greater prospects for the future all start with a great road network.

“Ethiopia has a vision of joining middle-income countries by 2028,” Samson says “Hence, the country needs to increase its road network from 49,000 km (in 2010) to 201,750 km by 2028. For this vision to come true, a need for well-organised and strong local road construction industry is inevitable.”

However, the Domestic Construction Industry (DCI) has not yet fully developed to support the road construction needs of the country and many of the local contractors are new entrants to the industry, facing several constraints such as shortage of capital, equipment and human resources.

“The low price offered for construction is also one of the reasons for unsatisfactory performance of the contractors,” he explains, “Moreover, Rural Roads Agencies and DMOs have limited capacity both from the human element and technical perspectives to play a big role in the process of improving the sector. To encourage local contractors into the sector, the Government introduced the minimum capital requirement.”

This has blunted the double-edged sword that was causing the issue. There was a shortage of skilled staff, at least in part due to the lack of reliable infrastructure for students in rural communities to get to school and training academies. This directly impacted on the ability to offer contracts to local suppliers. Instead they 46 | Endeavour Magazine

had to offer the work to foreign contractors and the share of local contractors in the road construction market was only 5%.

“Thanks to the Government and RSDP, the capacity building programmes competitiveness of local contractors has progressively increased and market share for local contractors has now risen to 62% in the year 2010,” Samson reveals.

Increased market share by local contractors demonstrates that competitiveness and capacity within the domestic road construction market has improved. The number of road projects awarded to local contractors has increased significantly from year 1999 to 2010. The total value of construction contracts awarded to local contractors throughout the RSDP is ETB 21 billion.

Local consultants have increasingly been involved in road sector development by supervising implementation of road projects and conducting road design and other studies. The market share for local consultants has increased from 19% in 1999 to 74% in the year 2010. The total contract value awarded to local consultants from 1999 to 2010 was ETB 1.6 billion. Moreover, local consultants participate in projects that have been conducted by foreign consultants, by providing local expertise.

Five years on, the impact of the programme to increase the capacity of the domestic construction industry is encouraging.

Specifically, participation of the local contracting industry has

increased, in terms of both the value and number of projects, over the last 18 years of the RSDP. Local contractors are mostly involved in projects financed by the GOE and while local involvement on larger construction contracts is still marginal, some local contractors are now taking bigger contracts, with values amounting to as much as ETB 825 million. ERA is carrying out a small number of civil works by its own force account, particularly in areas where the private industry is not willing to work.

PROJECTS A handful of major projects are keeping ERA very busy. The $612m Addis Adaba Adama (Nazareth) expressway is an underconstruction expressway in Oromia Regional State, Ethiopia and will be the first expressway in Ethiopia and East Africa, when complete, representing a turn in the continent’s future and also the first toll road in the nation. The new expressway connects the capital city Addis Adaba to Adama (Nazareth).

Ethiopian Roads Authority (ERA) has awarded a £151 million project to four companies, one local and three foreign and subsequently signed a contract on March 21, 2015.

“It’s important to put yourself on the map,” Samson says, “You need roads to do that.”

Endeavour Magazine | 47

48 | Endeavour Magazine

BAPCO WWW.BAPCO.NET 00973 1770 4040

ENGAGING THE OIL INDUSTRY WRITTEN BY JACK SLATER

BAPCO (Bahrain Petroleum Company) is a wholly Government-owned entity of Bahrain, engaged in the oil industry sectors including exploration and prospecting for oil, drilling, production, refining, distribution and sales. We spoke with the Manager of Supply and Marine, Khalid Ebrahim Buhazza.

Endeavour Magazine | 49

BAPCO Oil is one of Bahrain’s main resources and has been since the 1930s.

Since then, it has made the country, which is known for its mild winters and hot humid summers, a highly modernised and functional country.

BAPCO owns a 250,000 barrel-a-day refinery, storage facilities for more than 14 million barrels, a marketing terminal and a marine terminal for its petroleum products.

“O

il was discovered in Bahrain in 1932, the first such find

the Middle East and the oldest in the GCC, refines over 250,000

on the Arabian side of the Gulf,” Khalid opens up, “And in

barrels of crude every day. About one-sixth of this crude originates

many way this has defined Bahrain to the international

from Bahrain Field and the remainder is pumped from Saudi Arabia

community. Since the late 20th century there have been attempts

in pipelines extending 27 kilometres over land and a further 27

to diversify our economy and become less dependent on oil by

kilometres under the sea before reaching the northwest of Bahrain.

investing in the banking and tourism sectors. However, Bahrain is

Marketing: BAPCO exports crude oil to world markets and sells

still an oil rich nation.”

the refined petroleum products both locally and internationally.

With a catalogue of customers for the crude oil and refined

It also supplies and sells aviation fuel at the Bahrain International

products based in the Middle East, India, the Far East, South East

Airport through its affiliate, The Bahrain Aviation Fuelling

Asia and Africa about 95% of refined products are exported beyond

Company (BAFCO), in which the company is a 60% shareholder.

their borders. In this regard, BAPCO’s main push is to collaborate

It also provides the full requirements of natural gas to the power

and engage in all aspects of the petroleum and related industries,

generating plants and other industries in the country.

with the aim of maximising its contribution to the national economy.

Training and Development: delivering an ambitious human

Handling such a vital resource for the country, BAPCO

resource development programme to ensure that the skills of

has pledged itself to be the pinnacle example of a business by

its workforce match the technological and business demands

creating value for their shareholders, customers and employees,

of this new century, BAPCO supports over 150 students in

while constantly striving for excellence, a key watchwords of the

higher education across Bahrain and abroad. The Training and

organisation.

Development department ensures that the present and future

“Our values define us,” Khalid explains, “We must all keep a business attitude, a deep respect for each other, a willingness

employees are at the level required to support the company’s future endeavours and ambitions.

for teamwork, integrity, innovation and personal accountability.

“One of our key areas is quality management which we have

Working like this, an individual may strengthen himself and thereby

taken very seriously,” he tells us, “This ensures our internal and

strengthen his company.”

external customers have high quality products that conform to the agreed specifications and applicable regulatory requirements. Our

HANDS ON APPROACH Today the oil industry is one of the most competitive sectors in

Quality Management System meets all ISO 9001 requirements and we meet all standards along the manufacturing process.”

the world and it does not forgive errors, so to promote excellence, BAPCO have taken the stance of separating the focusses of the company into different segments to offer a strong hands on approach.

Exploration and Development: BAPCO carries out extensive studies on a continuous basis to explore, making use of the latest technology, techniques and methods, for new oil and gas reserves and to obtain more accurate data on the existing reserves.

THE LUBE-BASED OIL PLANT PROJECT The winner of the Bahrain MEED Quality Awards for Projects, the $314 million Bahrain Bapco Lube Base Oil Plant has been operational since March 2012 and is one of the primary focusses for BAPCO. And for good reason.

Mr. Kyung-Tae Kim, Vice President of Samsung Engineering was quoted as saying that the Lube Base Oil Plant was one of the

Drilling and Production: To maintain production from Bahrain

largest of its type in the world and that the opening of the Lube

Field at the optimum levels, advanced drilling techniques are

Base Oil Plant provided a fresh impetus to business investments

applied to new wells as well as working over existing wells. As a

in the Kingdom of Bahrain, setting a new benchmark for the use

result of increased demand, from the growing industrial base in

of technology in the oil and gas industry. It also boosted local

Bahrain, BAPCO has expanded its gas facilities to increase the

employment, hiring 3000 new workers for the development phase,

natural gas production capacity.

including 200 Bahraini nationals.

Refining: The Bahrain Refinery, which is one of the largest in 50 | Endeavour Magazine

The production capacity of the Lube Base Oil Plant is 400,000

RAFFA CONSTRUCTION & MAINTENANCE CO. W.L.L.

P.O. BOX. 5690, Manama, Kingdom of Bahrain TEL. +973 17731475, FAX. +973 17731791 Email: rafco@batelco.com.bh

tonnes a year of Very High Viscosity Index (VHVI), Group III Lubricant Base Oils, which are products that are in increasing demand in Europe and North America to meet the requirements of the next generation of lubricant performance and environmental standards. The manufacture of Group III lubricant base oils from

LEADING MECHANICAL & CIVIL CONTRACTOR SERVING IN KINGDOM OF BAHRAIN SINCE 1975 Specialized in Oil & Gas Field Industry APPROVED BY BAHRAIN PETOLEUM CO. (BAPCO) TATWEER PETOLEUM CO. - BAHRAIN

the hydrocracker bottoms stream using catalytic iso-dewaxing technology had been found to be financially attractive to Bahrain.

A COMMUNITY COMPANY AT HEART An integrated oil company, BAPCO is committed to the protection of the environment and to the health and safety of its employees, contractors, customers and the surrounding community, believing that these are integral parts of its business and culture.

Services • Industrial & petrochemical construction • Commercial & industrial building construction • Industrial buried lines/sewer services • Steel fabrication, storage tank construction/ erection/repairing • Shutdown & maintenance services • Abrasive blasting, painting, specialist coating and fire proofing

Bahrain is rich in it’s natural heritage with the archipelago being home to more than 300 species of birds, mammals and sealife, all of which which BAPCO is heavily involved in protecting and relocating where necessary.

“We are a modern country but that does not mean we want to lose our natural heritage,”

binhindi.com

A.A.Bin Hindi Group

BinHindiGroup

BinHindiGroup

BinHindiGroup

A.A.Bin Hindi

yourexperience@binhindi.com

Endeavour Magazine | 51

52 | Endeavour Magazine

MALAWI ROADS AUTHORITY WWW.RA.ORG.MW 00265 1 753 699

A LONG ROAD AND A GOOD ONE WRITTEN BY JACK SLATER

One of the two organisations born out of the separation of functions of the National Road Authority, The Roads Authority owes its existence to an Act of parliament that was decreed in 2006. Under this setup, the Minister of Transport and Public Works represents the Malawian Government as the ultimate owner of the national road network. The RA falls under this Minister and comprises a Board with a Secretariat.

Endeavour Magazine | 53

MALAWI ROADS AUTHORITY

We spoke with COO Engineer Ben Kapoteza regarding the company and he diligently explained that the main objectives of the RA is to ensure that the construction of public roads is coupled with high levels of maintenance and rehabilitation at all times and to advise the Minister and Minister of Local Government on the preparation and effective implementation of the annual national road programmes.

M

alawi is a country highly reliant on the Government to

These core values are simultaneously broad yet focussed,

provide infrastructure for its economy and commerce to

aimed at encouraging the individual to strive towards achieving the

grow. The Roads Authority, therefore, has a lot on their

very best in their roles. This includes a drive to perform effectively,

shoulders to keep the roads underfoot and ‘underwheel’ as reliable

efficiently and economically while carrying out all work to

as possible. Ben explains that a vision is important to create a

acceptable design standards and specifications, while making full

complete cohesion of all departments and ensures that they can

use of local resources and ensuring compliance with environmental

be the best agent authority in the management of public road

and road safety regulations.

networks as possible and facilitate the wishes and decisions of the ministry in charge.

“We have to develop and maintain the public road network infrastructure in as cost effective a manner as possible and provide

“One of the things we believe is important is to not micro manage,” Ben explains, “But rather assure that managers are given mandate to manage as partners to achieve their goals while holding themselves totally accountable for their actions and targets.”

a transport system that is not only accessible and reliable but

As this deals with the fate of the people of Malawi, a board of

economically and environmentally friendly,” he says, “To achieve

directors, comprising of ten members, has been set up to represent

this we have a highly motivated and professional team who adhere

the private and public sectors who govern the Road Authority, as

to and follow our core values.”

Ben explains. This board defines the overall policy of the Authority

54 | Endeavour Magazine

Mpukuto Construction P.o. BOX 462 MZUZU, MALAWI PHONE: 00265 01 312 339 FAX: 00265 01 312 330

MALAWI ROADS AUTHORITY

and sets the general conditions for its operations. The members

Management of all projects executed by the Roads Authority,” Ben

are from the Road Transport Operators Association, the Bus and

says, “The Unit collaborates with the Environmental Management

Taxi Operators Association, the National Road Safety Council,

Task Force in promoting environmental planning and management

a representative of the Local Government Association, two

in Road Infrastructure Development.”

representatives from the National Construction Industry Council and two members of the public, representing the general interests of the public.

THE ALL UNIFYING, ALL ENCOMPASSING VISION The aim is that by the year 2020, the Malawi designated public

The Secretary for Transport and Public Works and the Secretary

road network will be developed and maintained to a standard

for Local Government and Rural Development are ex-officio

where all motorised and non-motorised traffic can reach every

members. Each board member, other than the ex-officio members,

society of the country in as safe and as reliable manner as possible,

has a three-year term. The Board of Directors elect a Chairman and

at all times of the year.

Vice Chairman from amongst their number.

Bringing with it the rise in economic strength that good, safe

Environment considerations have become a central issue in

infrastructure ensures, this mission is guided by a business and

the socio-economic development of any country. Whatever the

strategic plan that is regularly reviewed and has the strategic

development agenda any country is, it has to take into consideration

approach of ensuring accessibility on all designated roads through

the impact of such agendas or policiesa on the environment. Ben

newly introduced Routine Term Maintenance Contracts, which

tells us that the Roads Authority is committed to ensuring proper

will initially run for one year. This is a systematic rehabilitation of

environmental management and endeavours to use the best

bitumen roads which have outlived their design life, with the aim

practices in environment management.

of reducing maintenance costs and the connecting of all district

“This was established in 2003, through the support of the World Bank. The Unit is responsible for Environmental and Social

56 | Endeavour Magazine

centres with bitumen roads.

Additionally, they ensure timely implementation of periodic

maintenance to prevent further deterioration of roads, while constructing new roads based on Malawi Government priorities as approved by Economic Planning and Development (EP & D) with funding from Donors. Among other priority areas requiring such improved road infrastructure is tourism.

Using the Low Volume Sealed Roads Concept, they seek to reduce unpaved road networks by gradually upgrading some unpaved roads to bitumen standard. This will assist in reducing maintenance and vehicle operating costs and the gradual replacement of timber-deck bridges with concrete decks with the aim of reducing maintenance costs and environmental degradation.

There are a handful of new developments that are exciting Ben at the moment, these include the upgrading and dualisation of Masauko Chipembere Highway in the City of Blantyre and the South Rukuru Bridge, which is being funded by Jiica at an estimated cost of ¥776,000,000.00 awarded to Dai Nippon Construction under supervision of Central Consultant Inc. The consultancy

“

One of the things we believe is important is to not micro manage but rather assure that managers are given mandate to manage as partners to achieve their goals while holding themselves totally accountable for their actions and targets.”

contract is ¥105,200,000.00.

“It’s a long road,” Ben says, “But a good one.”

Endeavour Magazine | 57

AUTOMOTIVES BMW I8 AS GOOD AS IT GETS WRITTEN BY JACK SLATER

One day, this will be a pass-me-down ‘Dad’s’ car that some teenager is going to get but for now this is as good as it gets.

58 | Endeavour Magazine

Raw statistics aside, the i8 represents a change in the engineering of higher performance vehicles, one that will set the bar for all new sports cars.

C

ited as one of the most crucial cars of the last decade, the

these figures are only really achievable if you charge the BMW’s

BMW i8 represents far more than what meets the eye.

batteries once a day and the majority of your journeys can be

Smooth, futuristic styling, layered above the most advanced

completed within the 22 mile electric range. Even so, use the

petrol/electric plug-in hybrid technology has set the benchmark

petrol engine all the time and you can still expect a return of more

for fuel efficiency and performance, while outclassing many other

than 40mpg, which is impressive when you consider the available

manufacturers in the process.

performance.

The younger brother to the revolutionary BMW i3 plug-in

Raw statistics aside, the i8 represents a change in the

hatchback, the i8 shares its sibling’s head-turning looks. The family

engineering of higher performance vehicles, one that will set the

trait of aluminium chassis and carbon fibre reinforced plastic body

bar for all new sports cars.

panels makes them both very strong and light, while creating an aesthetic that is what we expect futuristic hybrid cars to look like.

While this is all good, it is specifically the engineering that will truly impress and turn this car into a household name.

STYLES AND GRACE Narrow LED headlights (optionally available with laser technology, which delivers an even more penetrating and bright

Despite setting its sights on cars like the Audi R8 and Porsche

beam pattern than the standard car), elegant curves, spaceship-

911, the i8 sports a less-than-exotic sounding turbocharged

style rear lights and distinctive flying buttresses create a low-slung

1.5-litre three-cylinder petrol engine that sits behind the back

car, that will dominate the road wherever you are.

seats. But don’t be fooled, as thanks to an additional 129bhp

A definite attention grabber, it’s both a city and open road car.

electric motor linked to lithium-ion batteries, the BMW boasts

It would be a crime to see the BMW i8 sludging through overflown

a healthy combined power output of 357bhp and a thumping

fords and rivers in the Norfolk countryside or stuck in nose to end

570Nm of torque. As a result, the i8 will blast from 0-62mph in

traffic in the middle of Birmingham, but on the highways it will turn

just 4.4 seconds and go on to a top speed of 155mph. Yet while the

into an absolute shark.

performance figures are pure supercar, the i8’s running costs have more in common with a supermini.

Available in a variety of colours including silver, white, blue and black, the latter being the most understated because it does

Thanks to its plug-in petrol-electric powerplant, the i8 claims a

away with the contrasting panels (such as the bonnet) that come

remarkable 134.5mpg and CO2 emissions of 49g/km. Of course,

on the others. You can also choose between neat silver or blue trim Endeavour Magazine | 59

detailing for areas such as the familiar double kidney front grille.

Open one of the i8’s jaw-dropping dihedral gullwing doors and

standing by your car on the side of the road. In other words, read the manual.

you’ll discover an interior that’s every bit as stylish as the exterior.

Slot the gear-lever to the left, into Sport mode and you get the

It’s not quite as futuristic as the smaller i3’s, but the wraparound

petrol engine running all the time, the full output from the electric

dashboard is slickly designed and dominated by a pair of 8.8-inch

motor, firmer settings for the dampers and more aggressive power

HD screens - the unit in front of the driver displays the speedo, rev-

steering. Flooring the throttle in this mode gives you a smooth

counter and energy use dials, while the centrally-mounted display

and muscular surge of acceleration, accompanied by a sci-fi whine

is for the sat-nav and infotainment functions.

from the electric motor and a deep, throaty growl from the three-

Better still, quality is top notch, with excellent fit and finish and

cylinder engine – clever tuning means that it sounds a little like a

top-notch plastics. As with the smaller i3, recycled and sustainable

Porsche flat-six, particularly in Sport mode when the electronically

materials are used throughout. It’s very well equipped too. Sat-

enhanced soundtrack is turned up to 11. Adding to the sensation is

nav, a DAB radio, Bluetooth and heated seats all feature, while the

the six-speed automatic gearbox, which delivers seamless changes

high-backed seats are finished in leather. Buyers can also upgrade

to create the illusion of an uninterrupted wave of acceleration.

the materials and leather by opting for either the £1,150 Carpo or £2,150 Halo interior ‘world’ finishes.

Guide the i8 through a series of bends and it feels light on its feet, with barely any body roll and a crisp response from the fingertip-light steering. Unlike some rivals that feel as if they are

DRIVING A three-cylinder-engine sports car doesn’t sound like the most thrilling prospect in the world, but thanks to the assistance of an electric motor, the i8 feels just as fast as an Audi R8. Officially, 0-62mph takes 4.4 seconds, but with the instant torque of the electric motor it gives the impression of being much faster and doesn’t even matter what gear you’re in.

Keep it in Comfort or Eco Pro mode and the i8 will try and run on electric power alone, which it can do for about 22 miles and at speeds of up to 45mph. Using just the electric motor, you’ll find acceleration comparable to a hot hatch. The eco-friendly eDrive setting gives you pure electric running for the same range, but

pummelling the road into submission, the BMW is more delicate and measured, requiring only small inputs from the driver.

Once you’re actually in the corner, you’ll find the i8 isn’t quite as engaging or as adjustable as a 911 or Audi R8, but it’s seriously capable nonetheless.

Thanks to the standard adaptive dampers, ride comfort is pretty good, while the BMW’s aerodynamic styling (it boasts a drag coefficient of just 0.26) means there is hardly any wind noise, yet regardless of the skinny tyres the i8 generates quite a bit of road roar.

RELIABILITY

raises the maximum speed to 75mph. What’s important is to learn

Too much technology does put the question about reliability

how to handle the different settings if you don’t want to be left

at the forefront of most driver’s minds, the adage that the more

60 | Endeavour Magazine

you add, the more that can go wrong is a hard one to shake off.

full charge and with a full tank. Plug into a domestic power socket

However, the basic layout of the three-cylinder engine has already

and you’ll get an 80 percent charge in around three hours, while

been seen in the latest MINI line-up, plus BMW’s 2 Series Active

fitting a BMW £315 15-amp iWallbox home charging station will

Tourer MPV.

reduce the charge time to two hours. Once fully charged, the i8

Realistically, electric motors prove to be more reliable as they

can travel around 20 miles on electric power alone, while careful

lack a lot of moving parts, relying less on machinery and more on

use of the regenerative braking system should increase the range.

electronics, while the regeneration from the motor puts less strain

However, we would suggest, again, that you read the manual and

on the brake pads over time. If that wasn’t enough, BMW offers the

plan your routes to start with because if you’re making the leap

battery pack with a comprehensive eight year and 100,000 miles

from petrol to electric hybrid there are many shortfalls to be weary

warranty – the rest of the car is covered by the firm’s standard

of.

three-year guarantee.

Even so, BMW understands its buyers don’t want any

Front, side and curtain airbags are fitted into the carbon fibre

compromises and so offer an option of borrowing a traditional

body as standard so the safety of the car is excellent and the battery

BMW for longer journeys or family holidays. The scheme involves

is also well protected by a crash structure.

owners being handed an annual allocation of points that can be redeemed against other cars in the brand’s line-up.

IS IT PRACTICAL? How practical is it? The BMW i8 is not a family vehicle. While

ECONOMY AND WALLET IMPACT

it’s said to be a two in the front two in the back, the backseats are

Yes, the i8’s official figures of 135mpg and 49g/km are a little

similar in design to seats in public transport with barely enough

unachievable in the real world but it’s better than what you’d get

space for a pair of small children. Many reviews have said that

from a 911 or an R8.

it’s best to think of the back seats as extra storage space which is

It does depend on how you use your car and whether you want

handy seeing as the boot is tiny. This means that this car is basically

to risk heavy traffic. This will never be a school-run or a grocery-

a two-seater.

shopping vehicle but more of a fun, fast-paced fun mobile aimed at

Also, the scissor-opening doors aren’t the most practical way of

those wanting to floor it on the freeway.

getting in and out and while they may add drama to the proceedings, you’ll wonder if it’s worth the price. Then again, you wouldn’t be buying the BMW i8 if you didn’t want to seem a bit dramatic.

Electric cars are known as short distance travellers, but as a plug-in hybrid, the i8 removes this anxiety and with its on board 32-litre fuel tank it can theoretically cover just over 300 miles on a Endeavour Magazine | 61

EXCLUSIVE DIAVEL TITANIUM REACHES UK DUCATI STORES

T

he Diavel Titanium is ready for delivery: style, excellence and

banded and chemically satin-etched to create a host of different

craftsmanship have given rise to a version for those with a

chromatic shades. On the passenger seat cover, redesigned and

passion for Bologna “specials”

widened on this version, the titanium is combined with carbon

Following its successful unveiling at last year’s EICMA trade

fibre.

show held in Milan in November, production of the Diavel

Carbon fibre has also been used to make the redesigned air

Titanium, a limited 500-bike edition, is now under way. The first

intakes, now wider and more powerful-looking, giving the Diavel

bikes are already arriving at UK Ducati Stores, inevitably causing a

Titanium a sharper, more aggressive look. The radiator covers,

buzz among those with a passion for the special versions created

micro-screen, front and rear mudguards, front sprocket cover and

by Ducati.

filler cap cover are also made of carbon fibre.

Built using only the finest components and featuring plenty

Taking exclusivity to the next level, the hand-stitched seat

of exclusive details, the Diavel Titanium, in addition to inheriting

made of Alcantara® is embellished with leather inserts. The

the undisputed dynamic performance common to all the other

aesthetics also benefit from a dark chrome finish on the frame,

models in the Diavel family, embodies a style that merges design,

while another key styling detail on the Diavel Titanium takes the

performance and technology. These aspects together with the

form of a high-grade, matt black ceramic coating on the exhaust

outstanding craftsmanship of this unique version, adds a new

pipes. Completing this special edition are the exceptional machine-

dimension to the meaning of exclusivity.

finished forged wheels in exposed aluminium, designed to make

The defining feature of this Diavel, which gives the bike such

the Diavel Titanium unquestionably unique.

an extraordinary combination of strength and lightness, is titanium.

To underline the exclusive value of this limited edition, each

The broad tank covers (side and central) and headlamp cover are

Diavel Titanium will sport an individually numbered tank-mounted

both made of this exceptional metal which has been specially

plaque (XXX/500).

62 | Endeavour Magazine

RUGBY WORLD CUP 2015 DEFENDER WILL CARRY THE PRESTIGIOUS WEBB ELLIS CUP ON THE 100-DAY RUGBY WORLD CUP TROPHY TOUR AROUND THE UK AND IRELAND

L

and Rover has revealed the Rugby World Cup 2015 Defender,

a-kind Rugby World Cup 2015 Defender App has been developed

a modified 110 Station Wagon created to transport the Webb

specifically for the purpose of controlling the high-specification

Ellis Cup on the 100-day Rugby World Cup Trophy Tour across

technology within the Trophy cabinet – making sure that conditions

the UK and Ireland, delivered by England Rugby 2015.

are just right. Lighting, temperature, the locking mechanism that

The specially-modified 110 Defender Station Wagon was

secures the Webb Ellis Cup and the 40-inch flat-screen Toshiba

developed and built by Jaguar Land Rover’s Special Vehicle

television are all controlled through the App on a 10” Toshiba

Operations division at its headquarters at Oxford Road HQ in

Windows Tablet which acts as the interface. The Trophy cabinet is

Ryton, UK. The Rugby World Cup 2015 Defender has been

also protected with toughened security glazing.

designed to safely and securely display the Webb Ellis Cup, while

Powered by Land Rover’s proven 2.2-litre diesel engine and

it travels across the UK and Ireland during the Rugby World Cup

six-speed manual transmission, this iconic all-terrain vehicle also

Trophy Tour.

features a front winch, aluminium sump guard, side and rear

The Rugby World Cup 2015 Defender made waves as Land

steps, modified raised air intake and expedition rack. These are

Rover unveiled the vehicle in spectacular fashion at Tower Bridge

complimented by striking Rugby World Cup 2015 graphics to the

in London where it emerged, from a giant rugby ball, driven by

exterior. Vehicle spot lights illuminate the immediate surroundings

Land Rover Ambassador and Rugby World Cup 2003 winner, Lewis

like a floodlit pitch while the broader 16” off-road tyres give the

Moody. The 8.2m high ball floated 25 miles up the River Thames

Defender a purposeful and self-assured stance.

from Tilbury Dock on Thursday, passing iconic London landmarks such as the Thames Barrier and Canary Wharf along the way.

The focal point of the Rugby World Cup 2015 Defender is

The Rugby World Cup Trophy Tour in the UK and Ireland kicks off on 10 June and will culminate on 18 September at the Rugby World Cup 2015 Opening Ceremony at Twickenham Stadium.

the bespoke Trophy cabinet to the rear of the vehicle. A one-of-

Endeavour Magazine | 63

SPOTLIGHT

SCOTLAND’S OIL AND GAS SECTOR TRANSFORMATION FOR FUTURE GROWTH

BY LENA WILSON, CHAIR OF SCOTLAND’S ENERGY JOBS TASKFORCE AND CEO OF SCOTTISH ENTERPRISE e’re all acutely aware of the challenges which face the oil

W

That’s why in January this year Scotland’s First Minister, Nicola

and gas sector right now and many of you reading this

Sturgeon, announced the creation of a Taskforce to help tackle, not

article will be either directly or indirectly affected by the

just the immediate impact of the volatile oil price, but the pressing

marked and sudden reduction in the oil price and the subsequent

need for the industry to evolve, transform and modernise so that

impact on the sector.

we have a sharper industry set for the long-term.

The impact is clear to see in terms of investment, projects

Since the creation of the Taskforce, we’ve met monthly and the

and jobs and although it is difficult to state exactly how many,

early focus has predominantly been on ensuring the right support

we estimate that over 5,000 jobs have been announced as being

is reaching the right companies and individuals who are facing

lost or at risk. While we know that the oil price fall has brought

redundancy. There’s been a huge effort across the Taskforce to

the sector into sharp focus, the current situation is as much

encourage flexible approaches to employment to help retain vital

about regeneration and readjusting our cost base as much as a

talent and, where needed, to support employers and ensure every

falling oil price.

individual displaced or at risk of redundancy is able to access all of

64 | Endeavour Magazine

the options and outplacement support available to help them move

business and support for the supply chain in areas such as financial

forward into employment, new ventures, training or education.

resilience, international opportunities and leadership development.

We’re already planning to replicate the very successful Partnership Action for Continued Employment (PACE) event

Despite uncertainty at present, it is worth remembering a few things:

attended by 850 people at Pittodrie to extend further advice on

Firstly, the industry has been here before. Yes it may be different

support and potential new employment opportunities. We’ve also

from previous downturns, but there is resolute resilience within our

set up an innovative new skills matching initiative, peoplematchskills.

company base and determination to see through the difficult times.

com, to help the public sector, traditionally who have experienced

So it’s absolutely critical that we are realistic about the challenges

recruitment difficulties locally, tap into skills and expertise of

but also keep front of mind the long-term opportunities that the

people from the private sector, possibly on a temporary or part-

sector will provide.

time basis. Overall, to date, the collective efforts of the Taskforce

Secondly, Scotland is, of course, an international player. The

have connected with a large number of employers and employees

cliché about Scottish accents heard around the world wherever

across the industry to lend immediate additional support.

you find oil and gas is true for a very good reason and some recent

Whilst it has been mainly the operator and contractor parts of

research we undertook showed that 78% of a survey of global

the industry that have felt the greatest impact so far, we are very

leaders viewed Scotland as a global hub for oil and gas expertise

aware that the affect on the supply chain is still to be felt fully and

and over half of our sector supply chain sales now go to overseas

in the months ahead we anticipate further challenging news and

markets. Our international profile is undoubtedly a key strength

will be extending further support where needed.

for us and something we need to continue to promote at every

That’s why we’ve an extensive action plan and programme

opportunity. The recent OTC show in Houston is a great example

underway to provide support and information through a range

of where we can maximise the opportunity to showcase Scottish

of channels including events which aim to help people start up in

knowhow.

Endeavour Magazine | 65

And thirdly, but perhaps most importantly, there’s a strong

willingness to learn lessons and bring in ideas from other areas are,

appetite and impetus for change across all areas of the industry.

to me, as fundamentally important as enhanced regulation and a

No one wants to make anyone redundant and it has to be seen

long-term competitive fiscal regime.

as the very last resort, but it is also clear that the current difficult

It’s important to remember that, in the context of the UK basin,

decisions, which sadly some companies are having to undertake,

we account for one percent of global production and less than 0.3%

are being taken in order to ensure the long-term sustainability of

of reserves and so it’s an enhanced and sought-after global supply

the industry in Scotland.

chain that will be crucial to the long-term future of the sector in

Since taking on the role as chair of the Energy Jobs Taskforce,

Scotland. The aim in the long-term has to be to maximise the total

I’ve spent as much time as possible talking to companies to make

value that Scotland’s oil and gas sector contributes to the global

sure no stone is left unturned to capture a clear picture of the

industry.

challenge and opportunity. I’ve been struck by the openness in

That’s why through the Taskforce and working with partners

which people are talking about the causes of the current situation,

across the public and private sector we are focused on longer

in terms of a cost base, the need to look at a new and long-lasting

term structural issues such as leadership, best practice, innovation,

approach to the ‘cost of supply’ and the urgent need to increase

internationalisation and investment in skills as well as supporting

efficiency.

those impacted by the immediate pressure.

So, while all those around the Energy Jobs Taskforce table are

In the months ahead, we will continue to drive forward our

committed to supporting those who do face redundancy, there is

ambitious action plan and become a catalyst for positive change to

also determination to tackle the wider issues facing the industry,

make sure everything possible is being done to safeguard jobs and

to introduce or accelerate work that will support supply chain best

retain talent where we can, but also help those facing redundancy

practice, increase standardisation, enhanced leadership, shared

while at the same time laying solid foundations for a changing

principles and values and drive cost efficiencies.

industry that has clear leadership and common principles which

The implementation of the Oil and Gas Authority will play an

underpin a new effective cost culture.

important role in helping the industry develop a new approach to

Finally I want to publically express my thanks to all of the

the management of the UK sector but in any sector, regulation is

taskforce members who have willingly given up their valuable time

only one, if a very important part, of the equation. True leadership

to join it. Their commitment and input, especially in the current

from senior people and companies, approaches to the supply chain,

circumstances, have and continue to be invaluable.

66 | Endeavour Magazine

Endeavour Magazine | 67

68 | Endeavour Magazine

FOND DOUX RESORT & PLANTATION WWW.FONDDOUXESTATE.COM 00 1 758-459-7545

A HAPPY GUEST IS NEVER AN ACCIDENT WRITTEN BY DON CAMPBELL

Since speaking with Eroline and Lyton Lamontagne last year regarding their pride and joy Fond Doux Plantation and Resort, we have been itching to return to highlight further the history and prestige of this beautiful and unique holiday destination.

Endeavour Magazine | 69

FOND DOUX RESORT & PLANTATION

For many guests, the Fond Doux’s story begins in 1999 when the

Lamontagne’s officially opened to the public and began welcoming them, however the story goes back much further.

E

roline explains, “The estate was founded in 1780 but remained

they have added more flower gardens, food crops and fruit trees,

derelict and abandoned for over 40 years before Lyton’s father

many of which were becoming extinct in St Lucia.

purchased it in 1979,”

And it’s not just for show. As well as being a resort, Fond Doux

After his father’s death, Lyton and his wife Eroline moved to the

is also an active and very highly regarded plantation. In fact it is the

estate where they began remodelling and refurbishing the buildings,

only authentic plantation on the island of St Lucia and represents

investing in utilities and beginning the systematic planting of fruits

an active combination of two different industries and not simply a

and flowers. The banana crop was king “Green Gold” and provided

replacement of one for the other.

a ready income to sustain the family. Retaining much of this history,

“We harvest most of our local produce on the plantation and

the original cocoa fermentry sheds, Estate great house and coconut

we engage in true eco-building practices and natural preservation,”

oven from 1780 are still in existence today.

Eroline explains. This has been noticed internationally and The

In 1999, the plantation diversified into tourism and opened up as a Heritage Site offering daytime tours and lunches to cruise ship

Guardian in Britain voted Fond Doux Estate as one of the five best plantation retreats in the world.

passengers and tour operators. As the business began growing, this

All the cottages were built without machinery and excavated by

gave birth to an idea to add guest accommodation to the property,

shovel so as not to disturb nature. Many of the cottages were built

so the Lamontagne’s returned to the drawing board.

around or incorporated the trees as a feature and the management

“In 2006 we erected our first cottage The Angelina Villa,”Lyton

purchase abandoned colonial buildings throughout the island

and Eroline recall. The Angelina Villa originally stood in the gardens

and then rebuild and restore them in the gardens of Fond Doux

at Fond Doux and was named after Eroline’s eldest sister Irene

as holiday accommodations, in an effort to preserve St.Lucia’s

Angelina Charlemagne.The original building stood on Waterworks

architectural heritage.

Road in Castries, where it had been neglected for many years and

In 2008, His Royal Highness, The Prince of Wales and his wife,

had become a shadow of its former self, due for demolition, “We

the Duchess of Cornwall visited the property for an official tour. It

couldn’t just stand by and watch 160 years of history end up as a

was their only visit to a private property on their 24 hour stopover

pile of firewood,”Lyton explains, “So we purchased the old colonial

in St. Lucia. There was nothing accidental about the Prince’s desire

two story from its original owner and took it back to Fond Doux

to spend time on the estate. After years of hard work, maintaining

where we employed professional artisans to rebuild and restore it

an organic label and creating one of the most peaceful havens on

using old building techniques.”

earth to spend a vacation, Fond Doux Plantation and Resort greatly

In a similar fashion, a pair of additional buildings were purchased from Monier in Castries, trucked back to Fond Doux and reassembled in pride of place.

appreciated this royal mark of approval.

Fond Doux has remained remarkably instep with the wider economic development choices of Saint Lucia while making

Since this noteworthy beginning in 2006, Fond Doux has grown

the harrowing leap from the agricultural pillar to the agric-

to become a significant holiday destination with all of the traditional

tourism post and standing as a fine example of the resilience,

frivolities blended with a host of original attractions. Now a holiday

creativity and resolve which are the resorts attributes. Not only

plantation with a total of 15 cottages, a triple tier swimming pool,

have they impressed royalty but they also have a Certificate

an organic spa, gift shop and two onsite restaurants, they also have

of Excellence from Tripadvisor for the last four consecutive

a wedding gazebo and a number of hiking trails.

years, Silver/Gold Megallan Award in 2013, 2014 and a

Inkeeping with their dedication to restoring natural beauty, 70 | Endeavour Magazine

Booking.com award of excellence for an overall 9/10 rating

FOND DOUX RESORT & PLANTATION

and a Tripadvisor Green leaders programme.

Independence, Valentine’s Day, Mothers /Fathers Day, Christmas

When you receive honours such as that from the sites travellers

and New Year’s. Guests are also surprised with gift packagesfrom St.

and holiday makers look to for advice, you know you’re doing

Lucian artisans in their cottages and aManager’s cocktail function

something right.

is also held once a week toallow guests to interact socially as well asconnect with the managementteam and owners responsible for

ON THE OTHER SIDE The resort continues to be a major source of employment for the local towns/villages and all of the 56 staff are natives of Saint Lucia. The Lamontagne’s count their dedication, professionalism and keen eye for detail as one of the main contributing factors to their business’ success.

“Hospitality is all about people’s relationships,”Eroline explains,

enhancing their Fond Douxexperience.

“We learnt very quickly that inviting guests to participate in cultural, historical and eco-friendly activities in Soufriere was a great way to enrich the holiday experience for them,” Eroline explains.

CHARITY WORK

“We’ve combined interesting surroundings and comfortable,

For the past four years, Fond Doux has collaborated with

luxurious accommodation with outstanding colonial architecture

the Piton’ Lion’s Club, a nonprofit organisation, by allowing

with the highest level of customer service and attention.”

them to use the facility on National Day to raise funds to

Promoting local authentic culture with themed evenings e.g.

support the Kids Insight Project. This is a project betweenthe

Seafood Saturdays,allowsvisitorsthe chance to sample the diversity

St. Lucia Blind Welfare Association, Lions Clubs of St. Lucia

of local and authentic cuisine,providing a traditionalniche for

and the Eye Institute of the University of West Virginia.

cultural entertainment by local musicians.

Fond Doux has alsohosted students for training in its various

Relationship-building is clearly high on the agenda. The resort hosts many activities to commemorate important holidays such as

Everything for your home Inside and Out

INSIDEOUT M&R Building Massade Industrial Estate, Gros Islet. St.Lucia Tel: 758 4500122 Email: info@insideoutslu.com www.insideoutslu.com  www.facebook.com/insideoutslu

72 | Endeavour Magazine

departments through internship programmess in conjunction with various colleges and schools.

DAY TO DAY The big things, like the recommendations from the royal family, sterling reputation with guests new and old and accolades from international travel websites and newspapers are all reliant on the little things that occur beyond the sight of visitors at the resort.

Staff development is integral to Fond Doux and this is expressed through continuous staff training exercises with outside agencies, which have a genuine interest in the progressive development of all employees. This interest in their development fosters loyalty, which in turn breeds an increase in productivity which is important in all businesses.

“Studies have shown that capable, ambitious young employees want training, mentoring and coaching as they want to gain skills and become versatile and valuable to a company.We help our employees achieve that,”Eroline reveals, “The resort understands that if this is developed, the payoff can in turn be substantial to Fond Doux Plantation and Resort.”

Presently, the core activities of the Fond Doux Plantation and Resort include guest accommodations, honeymoons, food and beverages, tours and lunches, spa services and the hosting of various functions such as weddings, seminars and private parties.

The predominant crop is cocoa beans, which are harvested year round, green bananas, mangoes and other fruits from the 100% certified organic soil. Each cocoa bean harvest yields about 1000 lbs of beans, which are sold to local producers and are also used to make cocoa sticks. The cocoa sticks are sold in the gift shop and are also used to prepare the signature chocolate tea, which is served at breakfast every morning. The fruits and vegetables that are harvested are used in the restaurants and sold to the associated company, Eroline Foods Supermarket in the town of Soufriere, which itself provides employment for an additional 60 staff.

The resort has two restaurants in operation; the Jardin Cacao Restaurant, which serves A La Carte meals and the Cocoa Pod Restaurant, which serves breakfast and lunches to day tours.

The Cocoa Pod Restaurant is sometimes used to host various functions such as wedding receptions, birthdays etc. In terms of accommodations, the cottages can accommodate 36 guests, 100 guests for wedding ceremonies and 150- 200 diners.

THE GUESTS Eroline explains that they believe that the physical welcome and personal attention that a guest receives during their stay can

Endeavour Magazine | 73

FOND DOUX RESORT & PLANTATION

positively impact their entire experience at the resort. So, to keep

happy with something they won’t say anything, which means that

guests satisfied and happy, the staff are focused on their guests

improvement and developments may not occur in the areas that

to ensure that each guest gets to enjoy an authentic St. Lucian

require it. If a customer has feedback on something that needs

experience.

improvement, in the form of a complaint or a suggestion, it gives

An assurance of prompt introductions and welcomes come in

them an area to target. Furthermore, a customer who has had an

the form of a Guest Liaison Officer, who meets with each guest to

issue and has been listened to and seen that issue resolved, will be

plan the activities that the guest will partake in during their stay.

likely to return.

This officer is also responsible for finding out whether any of their

As such, after-sales and customer commitment is extremely

guests are celebrating any special occasions, for example a birthday

important to Fond Doux. Having a customer commit to them

or anniversary, as a hallmark of a Fond Doux stay is to ensure that

means that they are looking at the possibility of a having a long

the staff try to surpass the guest expectations and to ensure that a

term relationship with them. It means that what they have to say

celebration is made more special.

about the resort to others will be positive and they will refer other

She reveals that each department is equally responsible, from

guests to the property. They aim to provide every guest with an

the Front Office to the Grounds Team, for ensuring that guests are

exceptional and authentic experience, because they know that

happy at all times and that they receive the best service possible.

guest loyalty and commitment can be derived from that.

They solve problems quickly and efficiently and always go above and beyond to satisfy their guests.

“We rely heavily on customer feedback,”Eroline relates, “So we

A quarterly newsletter provides up to date information of interest and social media is also an effective medium to keep in touch with guests and strengthening linkages.

always ask guests to fill out a comment card upon their departure.

“In order to keep Fond Doux ahead of the competition, the

A vital lesson my husband and I have learnt is that you only learn

main focus is on the human touches and a personal and authentic

how to improve by dealing with a problem.”

St. Lucian experience,” Eroline explains, “The resort closes annually

To put this into context, Eroline explains that if a customer is

for three weeks in order to renovate, refurbish and rejuvenate staff members and owners.”

Fond Doux researches current trends, with a primary focus on Internet marketing.Bartering arrangements with travel writers, journalists and other media personnel is offered in exchange for coverage in newspaper or magazines. It is mandatory that social networking pages are updated on a weekly basis (Facebook, Twitter, Pinterest and LinkedIn).

“Print advertisements in local and international magazines are utilised, for example, La Belle Helene and Business Focus locally

Our journey with the Lamontagne family began in 1986, three decades ago, when we first opened our doors in the Soufriere Community. As a committed financial services partner, we are proud of our integral role in the development and growth of the Fond Doux Plantation & Resort. Over the years, we have keenly followed the many international achievements and immeasurable contributions of Fond Doux to the community and to the economic development of Saint Lucia.

and Endeavour Magazine internationally,”Eroline lists, kindly, “ A yearly trade show with the St. Lucia Hotel and Tourism Association, which also includes a Paris and UK workshop to meet overseas tour operators is also taken advantage of.”

The authenticity of the Fond Douxproduct, as well as the staff and owners, has given it a competitive edge above other small resorts in St. Lucia. In all things, Fond Doux always aspires to be better and greater and this is instilled in all employees as well.

DEALING WITH CHANGE So it seems that the Lamontagne’s have everything worked out, with ahighly regarded and successful plantation, resort and affiliated supermarket and a fleet of loyal employees in a buoyant tourism industry that has been enjoying growth in recent years.

As with all businesses in growing industries, they face a number of challenges that are being solved one step at a time. One of these, as Eroline points out, is a shortage of skilled labour. Due to education standards for hotel departments including agriculture, landscaping and maintenance in Saint Lucia, they are facing

74 | Endeavour Magazine

shortages of professional chefs, plumbers and electricians.

to continue and Fond Doux is always seeking to better itself.

A similar shortage of skill is being seen within middle

Eroline points out a number of new initiatives they will be offering

management through poor advertising of smaller properties by the

in 2015, including the opening of three honeymoon suites, the

SLTB St Lucia Tourist Board, which results in a sizeable portion of

relocation and expansion of the reception/front office to offer a

revenue being utilised on marketing.

more personalised experience for their guests and an upgrading of

However, all of these issues have clear options to solve them and their greatest challenge comes from something completely out of their control.

the Wi-Fi connection and speed.

“One of the top questions we get from guests is whether we have wi-fi connectivity,”Eroline comments.

“Climate change is the greatest challenge that Fond Doux

They are constructing a gym, opening a new hiking trail,

Plantation is facing at the moment, as water resources in the

extending the outdoor spa, renovating existing cottages and

Soufriere region are becoming inadequate to sustain supplies,” she

building five new ones, which will lead to employing and training

explains, “Droughts experienced in the dry season are forcing the

new staff. They’ve also changed their marketing company.

plantation to seek alternative methods of irrigation for plants and

“The addition of the three suites has allowed us to cater more

fruits trees. As an eco-friendly hotel, weare aware that water is a

to the honeymoon market,”Eroline explains, “The relocation of our

basic necessity and extremely important and due to the current

reception has created a more relaxing and comfortable atmosphere

watershortages beingexperienced in St. Lucia, this has impacted

for both employees and guests and has resulted in a boost in

on our effectiveness to supply efficient service to our international

productivity by employees as well.”

guests.”

2015 AND ONWARDS Nevertheless, improvements, change and development needs

Costing $1,000,000EC for the construction of the projects, it is clear that Fond Doux Plantation and Resort has a clear understanding of where their priorities lie.

“A happy guest is never an accident.”

Endeavour Magazine | 75

76 | Endeavour Magazine

ITER PROJECT WWW.ITER.ORG 0033 442 176 888

THE PERFECT FUSION WRITTEN BY AMY TOCKNELL

Long gone are the days when the word ‘nuclear’ brought distrust and even fear, thanks to organisations such as the ITER. Endeavour spoke with Bernard Bigot, Director General, to find out how the company is contributing to a brighter future for us all.

Endeavour Magazine | 77

ITER PROJECT

To understand the magnitude of what the International Thermonuclear Experimental Reactor Organisation (ITER) does, we must first really establish how it came about.

Crushing • Concassage Screening • Criblage Earthworks • Déboisement

F

ormally established on October 24th 2007, as a result of a global collaboration between China, the EU, India, japan, Russia, Korea and the United States, the organisation has

been put in place for a set of very specific and defined purposes, as Bernard explains, “ITER is a public international organisation that has been established to design, coordinate the construction of, assemble and operate the International Thermonuclear Experimental Reactor – a nuclear installation that aims to demonstrate the feasibility of fusion energy, which is the energy that powers the sun and stars.”

Though explained in layman’s terms, there is no getting away from the fact that this is a huge undertaking that has more than a global reach, but stretches out on an intergalactic scale. Though initially merely a project on paper, in recent years the operational side of the project has begun to gain momentum and become something of a genuine and tangible reality, with what Bernard

RUSHED AND SCREENED 1 800 000 Tonnes Our Annual Production of Crushed and Screened Materials More Than 70 Machines And 3 Tractor-Trailers for Quick Interventions

TRACTOR-TRAILERS FOR Les Grandes Marges 04210 Valensole, France www.smag-travaux-publics.fr smag-valensole@wanadoo.fr

s 78 | Endeavour Magazine ANCE

Director: Daniel SARAMITO Mobile 0033.(0)6.82.86.74.61 Email : dsaramito.smag@gmail.com

describes as “spectacular” progress having been made at the construction site, located in Saint-Paul-lez-Durance in France.

Add to this the fact that member countries have been contributing manufacturing expertise and things are really moving.

Given the enormity of the task in hand, it would be foolish to assume that ITER would be considering any form of diversification at this point, but Bernard confirms that the scope of imagination

construction  civil works  industry  services rental solutions

www.kiloutou.fr KILOUTOU SAS au capital de 10 441 555 €- RCS Lille Métropole 317 686 061

and ambition within the organisation is vaster than originally

(seven members, representing 35 nations that make up half of

contemplated,

the world’s population) and the objective of the project: to build

“As the technical requirements of the machines push all

a machine that will open the way for harnessing an unlimited,

technologies to the limits of what is feasible, the industries involved

massive, continuous, safe, clean and universally available source of

in ITER are striving to gain precious knowledge and expertise

energy.”

to generate spin-offs in areas such as: cryogenics, metallurgy,

It’s genuinely staggering to encounter someone so passionate,

remote-handling, pumping, gas separation technologies, control &

but at the same time so perfunctory about a topic so emotive.

command and computer modelling.”

Whether you feel fusion energy is a positive step for the future, or

We were keen to discuss the day-to-day activities of such an

that it belongs in graphic novels and disappointing Hollywood film

incredible organisation, as left to our own devices we could delve

reincarnations of said novels, it is happening and the effects will be

into the realms of science fiction. The reality is no less multi-faceted

felt by us all.

however, “The ITER Organisation is presently bent on building the ITER installation. Buildings construction has already generated some 4

We were curious as to whether the company has been experiencing any difficulties during these initial years, something Bernard was happy to discuss,

billion euros worth of contracts in Europe, while the manufacturing

“Those that we have been facing are more ‘organisational’ than

of components and systems has generated approximately 7 billion

technical or scientific. The ITER Council (the executive body of the

euros of contracts, worldwide.”

ITER Organisation) has validated the action plan submitted by the

Hardly small numbers to be throwing around, but it is clear that

newly appointed management. This action plan aims to streamline

Bernard has a full and requisite understanding of just how vital this

the ITER Organisation management, invest the Director General

work is and what a rarity it is to be in a fully working collaborative

of the ITER Organisation with an authority over the whole project

with so many other countries. In fact, he considers this to be

worldwide and achieve a better coordination between the ITER

something of a really unique selling point,

Central Team in France and the national ITER agencies of the ITER

“What is unique about ITER is the number of countries involved

Members that handle the industrial contracts.”

Endeavour Magazine | 79

ITER PROJECT

It seems almost peculiar that with such vital work being carried

standards of performance, as

aims

out, the biggest stumbling blocks are administrative, but at the same

is maintaining their motivation.

Bernard talked us through the

time it brings great relief. Knowing that EVERY stage of operations

A personal development plan

most exciting aspects,

is being given as much time and consideration as possible lends

is tailored to individual and

itself to a firm and unswaying belief that the organisation can not

organisational

during

floor’ of the installation, in

only deliver what they aim to, but in a timely and safe fashion.

the appraisal campaign. It’s

August 2014 (the B2 slab that

It goes without saying that fusion technology development

always important to stick to

will support the 400,000 tons of

will require a team of the most highly trained, knowledgeable

the evolving needs of a project

the Tokamak Complex building)

and experienced (as much you can be with experimental science)

such as ITER, especially now as

workers are now busy erecting

professionals and that is exactly what Bernard has behind him,

needs

of

the

organisation?

“After having finalised ‘the

we are currently moving from

the walls of the first basement

“632 staff and 450 contractors work directly for the ITER

design to construction and

level (of a total of 7 levels, 5 of

Organisation, with vacancies being posted on the ITER website and

assembly phases. With this in

which will be above ground). In

advertised worldwide. Staff members are recruited by way of an

mind, we aim to build skills for

the adjacent Assembly Hall, the

open international competition (open only to citizens of the ITER

the future.”

60-metre high steel structure

Members). We seek excellence and commitment.”

Speaking of the future, what

will be ready for roof installation

It stands to reason that being involved with a project of this

can we expect to see from ITER?

in August 2015. Construction

magnitude would be reward enough for any ambitious, career-

It’s clear that this will not be a

of three other buildings is also

minded individual, but Bernard went on to discuss how important

project which yields immediate

being started; the site and

staff development is to the organisation,

results, but as the planning and

services building, the control

“Individual staff development is critical for the ITER

construction phases progress,

building and the radiofrequency

Organisation, in particular to keep staff with high-quality

how will that affect the wider

heating building.”

DANIELI CENTRO CRANES SAFE AND RELIABLE HIGH-TECH CRANES WHERE SAFETY AND RELIABILITY REALLY MATTERS

High-tech cranes for heavy industrial and logistic applications with capacities ranging from 160 to 6000 kN. Redundant solutions and active safety features conceived for “0” accidents performance.

Maintenance-free concepts, advanced control solutions for complete automatic operations, remote crane monitoring system.

> Danieli proudly contributed to ITER project with the supply of the “state of the art” 200 ton capacity gantry crane used for the assembly of the cryostat segments.

Four main references out of total 487 SEVERSTAL RUSSIA Complete EOT crane package (18 cranes, from scrap yard to finished product) for a 1 Mtpy minimill.

Cranes for the metals industry

80 | Endeavour Magazine

THYSSENKRUPP AST ITALY New 600-ton capacity crane for ingot handling in forging plants.

Danieli Headquarters 33042 Buttrio (Udine) Italy Tel (39) 0432.1958111

GERDAU AÇOMINAS BRAZIL Strategic order in Brazilian flat product market with complete EOT crane package for Ouro Branco Steckel mill plant.

DANIELI TEAM A CENTURY OF PARTNERSHIP EXPERIENCE

SABIC (HADEED) SAUDI ARABIA Complete high-tech EOT crane package for a 1.5-Mtpy meltshop. New benchmark for technological cranes in the Middle East.

www.danieli.com

DANIELI

CRANES_Pagine_2010 29/05/15 09.26 Pagina 2

In addition to these impressive strides forward, in construction terms, he continued to add that manufacturing processes are progressing on schedule, with components and systems being rolled out of worldwide factories. Add to this a streamlined and reliable delivery schedule to bring said components to the relevant site and it is clear that ITER are taking no chances with the quality of installation.

It has to make us wonder, thanks to our business-focused minds, just how much all of this is costing and where the funding is coming from, but Bernard allayed any fears and wrapped up the interview by stating that, “The ITER project is funded by the ITER Members on a longterm basis. There is no specifically dedicated funding for the present progress in construction and manufacturing but there is an unwavering commitment of the seven members to pursue their involvement, both human and financial, in the project.”

Sogeti High Tech makes its expertise available to industry mainly in Aerospace, Energy and Railway.

To be more responsive to market needs, Sogeti High Tech has developed a range of innovations based on its R&D department, High Tech Labs.

With its customers, Sogeti High Tech develops solutions with a high added value in the areas of IOT, Digital Manufacturing, Big Data and cyber-security.

A Knowledge And Expertise Ready To Serve A New Energetic Paradigm

Since the early days of the project, Sogeti High Tech has been a long standing partner of ITER and its industrial international sub-contractors.

From the conceptual design to the manufacturing, our worldwide presence with 5000 engineers including 800 in India and 500 in Aix en Provence offers a full range of physical, software and system engineering services to improve your bottom line.

With the integration of Euriware this year, Sogeti High Tech is primarily reinforcing its activities in the Energy and Industrial sectors where digital simulation, project management and technological innovation is both an area of expertise and a model for long-term partnerships with our clients. © Sogeti High Tech. All Rights Reserved 2-10 rue Marceau, CS 70400, 92136 Issy-les-Moulineaux CEDEX France | Tel.: +33 (0)1 40 93 73 00 Endeavour Magazine | 81

82 | Endeavour Magazine

EDMI WWW.EDMI-METERS.COM 0065 6756 2938

LEADER OF SMART ENERGY SOLUTIONS WRITTEN BY DAEMON SANDS

EDMI is preparing to deliver 10 million communication hubs in the UK that form part of the Smart Metering Implementation Programme of communication services across Scotland and Northern Ireland. This is an amazing undertaking that represents a benchmark achievement for this responsive and highly-regarded company.

Endeavour Magazine | 83

EDMI

Founded in 1978, EDMI have always been responsive to their customers’

needs and changing technology trends. In the early days where the focus was on the design, development and manufacture of smart meters for the global utility industry, EDMI has evolved into a market-leading smart metering solutions providers, offering end-to-end solutions in smart utility businesses. This includes smart meters for electricity, gas and water, communication devices and infrastructure and also software services, such as head end systems.

L

ee Kwang Mong, Group Managing Director of EDMI Limited,

their areas and this resource has been carefully directed so that the

reveals that they have 18 regional offices, 5 specific research

internal and external training provided to staff is conducted by other

and development centres and 4 manufacturing plants across

senior staff members, “This enables the training to be technically

14 countries. Through this set up they design, develop and

relevant to our products,” he explains, “As well as ensuring that all

manufacture smart meters and smart metering systems for the

our staff are involved in a team ethos.”

global utility industry.

Further training is provided by the company by sending staff

Regarding the industry, although electricity smart meters are

members to external training courses which cover such soft skills as

already gaining traction in the mainstream, there are still some

interpersonal and leadership skills and further technical knowledge

obstacles to clear for roll-out such as data privacy, inter-operability,

for their roles, “Additionally we have mentors who provide on the

how to satisfy end users and how to recover installation costs,

job training for new staff or newly transferred staff.”

“Each country and each utility are facing different problems, in

“Human capital is an important asset to our company,” he goes

different environments,” Lee reveals, “EDMI has the approach of

on to say, “Staff who are well equipped with soft skills and technical

offering customised solutions that are developed hand-in-hand with the customers.”

knowledge constitute a productive workforce, which is necessary for our company to grow.”

Individual staff career plans are worked out together with the

CUSTOMER FOCUS

heads of departments; to ensure that each staff member has the

Achieving a customer-centric environment starts with ensuring

knowledge and skills required to achieve their goals. With reference

that all of the staff of the business are well equipped to do their

to the career plans, staffs are sent to training courses to close up

jobs. Lee explains that each of the 1,483 staff are all experts in

competency gaps in attributes that they are lacking.

84 | Endeavour Magazine

EDMI

At EDMI, ambition is rewarded and for high performers and high-potential staff, steps are undertaken to groom them to take on

as the Children’s Cancer Run, and charity that provides facilities for disabled people to enjoy outdoor activities or the like” Lee says.

greater roles and responsibilities in the future, such as to assume leadership roles and overseas secondment opportunities.

“We value and constantly invest in our staff which makes them feel valued by the organisation,” he emphasises, “They will also see themselves moving a step closer in achieving their career and personal goals, which translates into a happy workforce, which in turn translates to a happy customer.”

Of course, this isn’t the only way that this company is focusing on the satisfaction of their customers and Lee is quick to point out that their primary strength comes from their ability and willingness to work together with the customer to achieve a high value for money.

THE FUTURE EDMI is preparing for the delivery of 10 million communication hubs in UK, as a part of the smart meter rollout communication service across Scotland and northern England. The smart meter rollout aims to install 53 million meters in 30million homes and small business across Great Britain by 2020.

“EDMI have also opened a new research and development branch in the UK and have increased the number of staff to support this project and meet the increasing demands coming from European countries,” he says.

A smart gas meter is one of their highlighted products in the

SOCIAL RESPONSIBILITY Headquartered in Singapore, EDMI have conducted fund raising campaigns for victims of natural disasters in the past and

coming years as the demand has been growing in the UK and other European countries, where a dual fuel solution is often needed. The integrated solution will collate all forms of energy consumption, including water, and will, in time, spread globally.

present and have also been involved in charity campaigns aimed at improving the lives of the underprivileged, in time for Christmas.

“Our subsidiaries also organise charity campaigns actively, such

● ● ● ● ● ● ● ● ● ● ● ● ● ●

Further to this, the EDMI gas R&D facility was opened in Scotland to provide their customers with the most advanced products on the market, thanks to the EDMI Energy Cloud.

Value-added Services Cargo Insurance Insurance Services Customs Clearance Tracking & Tracing Cargo Booking & Pick-up Dedicated Customer Service Forwarding and Consolidation Shipper Export Declaration Filing Shipment Alerts & Confirmations Dangerous Goods Handling (DGR) Automated shipment status update Temperature Controlled Transportation Comprehensive / Customise 3PL Services

T:+65 6848 7420 • F: +65 6342 0306 • E: enquiry@sbs-group.biz • W: www.sbs-group-ir.com 86 | Endeavour Magazine

“This is a full end-to-end system that delivers high availability and capacity on an advance AMI head-end, an integrated MDMS and a customer energy management and analytics portal,” Lee explains, “This solution delivers savings and stability as a result of its optimised operation process, leveraging the “Internet of Things”.”

While he is both proud and confident in his company, Lee recognises the importance of always maintaining a leading edge when it comes to their projects, using each endeavour as a means of getting ahead.

“The success of these projects would allow us to establish our credentials as a leader of smart meter solution globally,” he says, “This is a vision we communicate to our customers,”

“

We value and constantly invest in our staff which makes them feel valued by the organisation.

They will also see themselves moving a step closer in achieving their career and personal goals, which translates into a happy workforce, which in turn translates to a happy customer.”

Endeavour Magazine | 87

88 | Endeavour Magazine

RG GROUP OF COMPANIES WWW.CIE-RGLTD.COM 001 758 450-1087

BEYOND SATISFACTION WRITTEN BY JACK SLATER

The RG Group of Companies comprises of the Construction & Industrial Equipment (CIE) Ltd and RG. Quarry (RGQ). Through these two entities, the group is able to provide the necessary products and services to meet the building and construction needs of clients in Saint Lucia and the surrounding region. Its rapid and continued growth over the past 15 years has positioned it perfectly to meet the demands of the industry. We spoke with CEO Rayneau Gajadhar regarding the business he founded.

Endeavour Magazine | 89

RG GROUP OF COMPANIES

A sovereign island country, St Lucia finds itself in the eastern

Caribbean Sea on the boundary with the Atlantic Ocean. Forming part of the Lesser Antilles, it is located north/northeast of the island of Saint Vincent and northwest of Barbados. Currently, the country relies heavily on its production of bananas and tourism, but as both industries grow, a number of offshoot industries have sprung up providing opportunities for businesses like the RG Group of Companies to offer the expertise and strength to facilitate this growth.

N

aturally, as all sectors of the economy benefit from

“At the RG Group we go the extra mile to deliver excellent

infrastructure improvements in roads, communications, water

services and quality products in a timely fashion,” Rayneau tells us,

supply, sewerage, and port facilities, combined with a stable

“And our website allows us to further enhance this experience so

political environment and educated work force, this has attracted

we can continue providing innovative ways to keep you informed

foreign investors from several different sectors. This has required

of our overall service offerings.”

RG Group to be flexible, informative and communicative with their clients, as Rayneau explains:

The focus on the website is important as it illustrates where the real power of this company lies. RG Group is not a business

“We have created a dynamic and interactive manner of working,”

concerned with lofty statements or heavy online and social media

he says, “Allowing us to work hand-in-hand with the customer to

presences as it is far more hands-on with its projects to waste time

achieve results that are above the grade.”

trying to get their name out there in a more indirect manner.

Recognised as the largest locally-owned construction company

TRANSPARENCY AND COMMUNICATION Rayneau explains that the development of their website was essential for them to facilitate an ongoing connectivity with their clients and a reliable port-of-call for queries regarding products, services and projects.

“The ability to contact and interact with our business development and sales personnel has decreased the response time for query to result for our clients,” he says, “Which in itself is good customer service.”

Through the website, clients are able to see products and services, estimate and calculate the amount of material required for their specific projects and see how the company, as a group, has been interacting with its clients and the public.

90 | Endeavour Magazine

in Saint Lucia, with over 300 employees and close to 100 pieces of heavy equipment and a seemingly endless supply of quality raw material, the group is well positioned as a leader in its field. With a high percentage of repeat clients and great emphasis placed on customer service, the RG Group is geared towards achieving its goals to provide overall service beyond expectations.

“Social media and digital marketing has its place,” he says, “But the industry here has not yet started to rely on social media very heavily and focussing on our strengths is how we succeed and our strength lies in constructing.”

The industry in St Lucia and the Caribbean is rife with opportunity and the construction industry has entered into one of its busiest periods in recent history. As such, the RG Group of companies has been very busy and pushed to its capacity, which

is a situation that lends itself very well to the company’s overall vision, which is a simple and powerful one, “We want to be the most professional, innovative and dynamic construction group in St. Lucia and the Caribbean.”

Rayneau explains that there are a couple of approaches being utilised to help achieve this vision, which support and enhance each

Heartiest congratulations to you Rayneau on your 20th anniversary from Argos & Renwick & Co Ltd, your partners for cement.

other, “We build organisation and institutional capacity by creating wealth and employment,” he explains, “And have found that this further encourages innovation within our staff. In turn this helps develop professional capabilities and fosters relationships locally and regionally. Finally, this helps us deliver the best quality products and services and ensures that our service is beyond expectation.”

Investments into staff training are important to the company, which values its employees as their main asset. Rayneau insists that the only way to properly look after your clients is to look after your staff and that one cannot work well without the other and while

We are proud to have contributed to the successful growth of your Companies.

he believes in being hands on, he is not one for micromanagement.

“Train your staff,” Rayneau says, “Equip them with the best tools for them to do their jobs and give them the space to work.”

§WHAT LIES AHEAD The future for the industry in the region holds a cache of opportunities yet to be revealed. As it stands, the countries are setting the ground work for an influx of foreign investment and development from local businesses.

“For the future we’ll continue to be innovative and recognise niche markets that would benefit on a national level,” Rayneau says, “We always have been and will continue to be keen on exploring new ways of meeting old needs that will help us excel in key areas.”

Developments and growth in training are aimed at further enhancing the staff’s ability to ensure quality customer satisfaction and an ongoing search and development for the next generation of contractors that are entering into the industry.

“We want to continue attracting and engaging innovative thinkers and professionals who can provide solutions to the challenges of the industry,” Rayneau states, “That will help us create new value added products and services for our customers.”

One of these is the Stimulus Package. A unique national initiative with the aim to boost the economy providing a win-win situation between citizens, Government, construction and bank sectors, encouraging citizens and other interested parties to build and take advantage of a heavy structure of discounts on building materials, labour and banking preferential interest rates.

Benefitting those clients and new customers interested in construction, renovation or extension of properties, it will provide huge savings and significant discounts up to 60%, while working with a number of key business partners that RG Group have carefully selected.

“Winning in this game is easy. Just aim for more than mere satisfaction,” he concludes.

Endeavour Magazine | 91

92 | Endeavour Magazine

ALMABANI GENERAL CONTRACTORS WWW.ALMABANI.CO 00966 12 614 7800

EXCELLENT PROFESSIONALISM WRITTEN BY DON CAMPBELL

Almabani was established in October 1972 in Jeddah amidst a prosperous economy fuelled by the oil boom and found themselves in the position to participate in the execution of some of the most prestigious and landmark projects in the kingdom. A habit that they have been happy to continue ever seen.

Endeavour Magazine | 93

ALMABANI GENERAL CONTRACTORS

Since its inception in 1973, Almabani have been involved in a range

of projects that have dealt with the creation of major high rise buildings to sewage projects, sensitive laboratory set ups and research and development centres to roads, bridges, TBM constructed tunnels and major airport runways and facilities.

O

ne of the major projects, certainly one of the first to get them

Saudi construction company with international capabilities and

the international scope and experience that they deserved

this is something that Almabani stands committed to. Continually

and longed for occurred in 1982 when they participated in

participating in large complex infrastructure projects they either

the upgrade of the road network in Lebanon. In 1991 the company

drawing on its own strength or collaborates with foreign and local

opened a branch office in Musca, the capital of the Sultanate of

contracting firms

Oman and from there Almabani played an important role in the

“Due to this Almabani continues to invest in quality end

delineation of the border between the Kingdom of Saudi Arabia

projects where we can offer our creative engineering solutions and

and the Sultanate of Oman.

pro-active approach to projects,” he says.

In 1993 and 1994 Almabani was actively participating in the reconstruction programme of Lebanon where they not only participated in several infrastructural projects but also invested in the first of its kind BOT project in the GSM network of Lebanon.

During 2001, they executed the delineation of the border between the Kingdom of Saudi Arabi and the Republic of Yemen and since then Almabani has successfully completed three other delination in the region.

“With growth, expansion became ineventiable and to achieve this we had to increase our capital,” so says ADA Projects Director, Joseph Daher, “From the initial capital which was SR 500,000 or

ESSENTIAL LEADERSHIP Chrabieh explains that it is the Management Team at Almabani who are the pillars of the company’s success and are the driving force behind its continued growth and steady expansion. With most members having been with the company for longer than thirty years according to him their dedication, experitise, professionalism and commitment form the drives of their management policy.

BUILDERS WITH VISION

about US$133,000 in 1972 the capitalization was increased twice

Led by a dynamic team of professionals with vision, from the

to bring it to the present level of SR 100 million or US$26.6 million,”

very beginning Almabani was set to become a company that would

He adds that today, Almabani is engaged in complex turnkey EPC

turn into a benchmark for the construction industry if for no other

projects worth several billion dollars and can rely on a long history

reason than their dedication for achieving the highest standards of

of broad and diverse experience to see these projects through,

excellence.

“With the constant support and dedication of an experienced

“Thanks to three decades of remarkable achievements by an

team of engineers and personnel, Almabani is participating in

ambitious and broad based construction team,” Daher says, “Gifted

internationally recognized Mega projects such as the Riyadh metro

with a strong sense of entrepreneurial flair and professionalism,

project.”

Almabani is now a leading name that is setting new standards of

The sheer variety of the projects undertaken over the last three decades has enabled Almabani to be recognized as a leading 94 | Endeavour Magazine

excellence in projects management and quality construction.”

An enthusiastic team spirit tempered by the wisdom of

Togeth

er We Bu

Together

We Bui ld

The Futu

re

ild The

Future

‫ﻣﻌﺎ ﻧ‬

‫ﺒﻨﻲ اﻟﻤ‬

‫ﺴﺘﻘﺒﻞ‬

National Marketing Est. Co. Ltd. Qurrayat

Arar

Tabuk

Hafr Baten Hail

Jubail Nuairiah Qattif Dammam

Al Qasim Al Madina Yanbu

Riyadh

Al Kharj

AL Ahsa Jeddah

Wadi Dawasser

Taif

Sabt Al Alaya Khamis Mushait Jezan

20 For providing a better service for our customers across the kingdom of Saudi Arabia,

National Marketing Est. Co. Ltd. Has established more than 20 branches in the major Saudi cities and areas. For more information about our company and its branches, visit us on our social media portals.

NAMATksa

www.namat.com www.namat.com

ALMABANI GENERAL CONTRACTORS

an enlightened leadership, ready and willing to face up to the challenges of the decades ahead is so important when it comes

HSE training, as well as safety inductions for new recruits, is ongoing for all projects and departments (HSE).

to achieving greatness and has created an atmosphere that encourages Almabani to look to the future with a great sense of optimism.

The company’s manpower is more than 10,000 employees, allocated to different projects spread all over the Kingdom.

Appreciating the fact that health and safety is a main line

MARKETING With maximum efficiency being their goal and the optimal usage of their resources being the plan, the company’s daily operations are coordinated from its head office in Jeddah. It is also from here where the company’s incredible marketing team operate from.

management function, which originates from the top layers of

“Almabani enjoys a prominent position as one of the top

management and descends through the organisation, Almabani’s

contractors n the Kingdom” Daher says, “This is due in no small

Health, Safety and Environment (HSE) Department has successfully

part to the dedication and efforts of its marketing team as well as a

orchestrated and delivered the IOSH Directing Safely Course for

professional and carefully planned out marketing approach.”

senior executives. The excellent attendance of senior executives

This planned approach to engaging the global market and

showed the top management’s commitment, making a suitably

new/potential clients is definitely working and has, over the years,

positive impact in the area of health, safety and environment.

earned Almabani several prestigious projects all over the Kingdom

The Directing Safely Course was conducted to ensure that the

and abroad.

top management personnel are aware of their legal duties, and stay informed of developments in legislation. This is regarded as the

FINANCE, LEGAL AND ADMIN

best practice to ensure compliance with said duties and will directly

Not the most glamorous of areas, however forming of the three

contribute to an inherent understanding of the principles of health

most important. Financial risk management is a key factor while

and safety management at the most senior level.

assessing and controlling any project. And, their finance personnel

96 | Endeavour Magazine

Adding Value to Nature

Pioneers in Landscape, Hardscape and Beautification

Artificial Grass - Clover Leaf

Lulu Hypermarkets

Artificial Lake

King Abdul Aziz Water Feature Fountain & Steel Works

Pitchmastic PMB Works

Steel Rib Cladding Work

MAJOR PRODUCT LINES Aluminium Composite Panel (ACP) Cladding Steel Works Wooden Works For Landscape Artificial Grass Waterproofing from PITCHMASTIC, UK Asphalt Paint Tactile Pavers Traffic Bollards

LEAD PROJECT AREAS Site Preparation & Land Development Road Construction & Building Works Irrigation, Water Features & others Survey & Topography Road Maintenance & Services with Saudi Aramco Cosmetic Changes to Existing Structure

Expertise offered through quality management system and professional staff to give the project an aesthetic look.

SOME MAJOR CLIENTS: ARAMCO - Dammam, Saudi Arabia SCECO - Dammam, Saudi Arabia MINISTRY OF HEALTH - Riyadh, Saudi Arabia MINISTRY OF EDUCATION - Riyadh, Saudi Arabia KING KHALID MILITARY CITY - Hafr Al Batin, Saudi Arabia AR RIYADH DEVELOPMENT AUTHORITY (ADA) - Riyadh, Saudi Arabia

‘Our Core Values - Integrity, Commitment, Quality, Ethics’ Riyadh Villas Contracting Est. Post Box 22483 Riyadh 11495 Kingdom of Saudi Arabia

Tel: +966 14734879 Haroon: 00966547258494 Noby: 00966547258929 Fax: +966 14734891 email: riyadhvillas@gmail.com

ALMABANI GENERAL CONTRACTORS

are professionals in this area. This expertise determines the cost of

team which insists upon the highest professional standards and

risk management, the formulaion of investment strategies as well

a full time staff of almost three thousand people has enabled

as the preparation of budgets and financial reports.

the company to successfully prove its expertise in a number of

As the complexity of its projects increased and the company

challenging projects.

established a major national presence, the need for a strong legal

Time and again tight deadlights have been imposed and met,

department became paramount. Almabani’s legal department

also the most technically advanced and ambitious projects have

draws on the experience of a capable and talented team of lawyers.

been undertaken and successfully concluded.

Their responsibilities are central to the Group’s successes. They are involved in all aspects of contract preparation, from review of standard legal documents to negotiation of complex agreements with international outfits.

Almabani oversees its projects carried out all over Saudi Arabia and the rest of the middle East from its headquarters in Jeddah. The administrative team at Jeddah is assisted by its offices in Riyadh ad Beirut which provide technical support and follow-up nefotiation, procurement and co-ordination of supplies.

EXCELLENCE IN EVERYTHING

APPROACH “Whenever we embark on a project an operations team springs into action- systematically analysing the needs of the project and proceeding to form all the task forces required,” he says, “One of the first important tasks is scheduling and planning. In additional a cost control team is mobilized to monitor the project from its inception to final completion.”

Almabani has a reputation not only for its engineering skills but also for the professional competence of its project managers, Daher explains, “Our managers are highly regarded for their ability

For a long time, Almabani has been playing a lead role in

to complete time bound projects in record time, without sacrificing

construction projects and infrastructure development programs of

quality in any way but it is not purely them by itself. Everything

the region. Thanks to the experience and professional management

must work together as a whole.”

98 | Endeavour Magazine

Kabbani Post Tensioning KPT & OVM Post Tensioning & Erection Works Bearings & Expansion Joints Ground Anchoring & Soil Stabilization Precast Yard Definition & Design Supply of Moulds & Gantries Heavy Lifting & Turning Shop Drawing & Technical Support

Kabbani Construction Group

Jeddah, KSA, Tel: +966 12 6278156, Fax: +966 12 6278771, E-mail: enquiries@ovm-mena.com, Web: www.kcg.cc & www.ovm-mena.com

RIYADH FOUNDRY COMPANY AN ISO 9001 : 2008 Company

Manufactures of : Grey Cast iron Casting, Ductile Iron Casting, Steel Casting

Product Range : Manhole Covers and Frames, Grating and Frames, Channel Grating and Frames, Surface Boxes, Cleanouts, Water Meter Boxes, Tree Grates, Catch Basins for Saudi Aramco and Manhole covers and frames for Riyadh Metro Project.

RIYADH FOUNDRY CO.

Manhole Cover & Accessories Head Office : C.R. 157474, Riyadh, Second Industrial Area Tel : +966 11 4984323 / +966 11 4980150 Fax : +966 11 4980395

Contact Person for Sales : MR. SHARAHUDEEN Mobile : +966 505 166 097 Email : sharahudeen@hotmail.com Endeavour Magazine | 99

ALMABANI GENERAL CONTRACTORS

In order to obtain the best possible materials at the most

Fully responsible for the design and integration of the

competitive prices, the company employs procurement specialists,

transit systems and the civil infrastructure.

engineers and market researchers. It is their responsibility to track,

the

assess, schedule and plan the purchasing of materials, and keep

manufacture, furnish, install, test and commission all components

updated with the latest market trends and innovations.

related to both the transit systems and the civil infrastructure.

Employers

Requirements,

the

BACS

Working from consortium

will

Line 1 will stretch from north to south through the centre of

RIYADH METRO NETWORK Heavily involved in this major project Almabani have been given an awesome project, the consequences of which, when successfully completed, will be felt by thousands of businesses for many decades. While the BACS consortium is responsible for the design and build of Lines 1 and 2 of the Riyadh metro network which will form part of the six-line metro system that will run for a total length of 176 kilometres across the city and includes 85 stations.

“Our scope of work on Lines 1 and 2 encompasses detailed structural, architectural and transit system design together with construction, testing and commissioning works,” Daher tells us, “Our scope also includes the procurement of all products and materials necessary to support project delivery.”

100 | Endeavour Magazine

Riyadh, along the Olaya-Batha corridor, covering 38 kilometres.

The line will include 22 stations and 4 transfer stations where it will connect with other new metro lines. Much of Line 1 will be underground.

Line 2 will run east to west along King Abdullah Road and will be built mostly at grade (15km) with some elevated sections. This line will run east to west and will extend more than 25 kilometres with 13 stations and 3 transfer stations Daher highlights that consistency, clarity and steadiness of purpose are the cornerstones of their performance and that they inspire through leadership and shall always seek for innovation, growth and development of their own capabilities and he bravery to continue to accept new challenges, “Our mission is to treasure our rich heritage and transcend to new heights.”

CONCRETE STRENGTHENING

ROCKBOLTS ANCHORING

SHOTCRETING

FLOORING

STAMP CONCRETE

WATERPROOFING

CARBON FIBER REINFORCEMENT

INJECTION

102 | Endeavour Magazine

G4S GUAM & CNMI WWW.GU.G4S.COM 001 671 646 8341

WIDENING THAT GAP WRITTEN BY JACK SLATER

Security is big business and there is a reason why organisations place such a high value on experience; because when you’re dealing with the protection of people’s property, possessions and wellbeing, experience counts for a bundle.

Endeavour Magazine | 103

G4S GUAM & CNMI

Chris Garde, CEO of G4S Guam and Country Manager, has been enjoying regular promotions and successes. Starting as General Manager in the Philippines, he was then promoted to Vice President for ESS and IT in 2008 and in 2010, after completing the G4S Global leadership training program in the UK, he was assigned as the G4S Security Systems (Guam) Inc. General Manager for Systems Marianas, while concurrently holding the position as Vice President for ESS and IT, Philippines.

B

orn in Bacolod City, Philippines, he is a graduate of the

on the islands and are the premier security systems integrator.

University of St. La Salle and has a degree in business

“We also have a central monitoring station and about 3500

management. Now, with 20 years of executive management

residential customers. If you look at the market in Guam, the

expertise under his belt in finance and administration, marketing,

population is about 165,000, while Saipan is 55,000 and Palau is

engineering and project management, business development and

45,000. If you look at the size of market share, we’re actually the

sales and marketing management, he was kind enough to speak

one of largest employer in this part of the pacific. We are probably

with Endeavour Magazine regarding his involvement in G4S Guam.

the one largest private sector employer too.”

As CEO for Guam and Saipan, Chris’ territory extends to Palau,

What is unique about the business is that while G4S may be

which is an independent republic in Micronesia. “ Guam is home to

considered first and foremost as a security company, the scope and

US Naval Facility Guam and Andersen US Airforce Base.”

coverage of the services offered are wide and all encompassing,

According to Chris, G4S started operations here in 2004,

indicating a keen eye for diversification and opportunities.

when they acquired several companies within the area, “The first

Along with the technology company, the cash in transit

company we acquired was Securewest, a company focussed upon

company and the armoured truck company, they also process cash

guarding merchant marine vessels.”

and replenish the islands ATMs and have expanded into Systems

These vessels, Chris explains, were the propositioning vessels

Integration focusing on fire and communications systems.services.

that were sent out prior to operations such as Desert Storm in Iraq

Having created an impressive lead between them and their nearest

and were support logistic vessels based in Saipan.

competitors, Chris highlights that this gap is dependent on their

“We also acquired PSA Pacific Security Alarms,” he adds, “And

ability to offer their clients particularly and directly relevant services,

in 2004 we acquired Armoured Express the CIT – cash in transit-

“Other security companies may only provide manned services, but

company and since then we have consolidated the companies here

we offer cash services, guarding, alarm monitoring, protective

in Guam and done the same in Saipan.”

systems and security consulting evaluations, we are also starting to

Through this consolidation, altogether the company had 600

provide facility management services and we are working with the

guards, including those in Saipan, “By 2012 I was CEO, President

judiciary branch of government to provide electronic monitoring

and Country Manager of Marianas and wanted to start looking into

system for detainees we are currently doing a beta program with

new areas for development and growth,”

Guam’ Judiciary and the probation courts

Chris adds that by then they also had approximately 1090

Chris is also very proud of the management team that he

employees in his territory, with a market share of 90% in Guam

has carefully put together over the years as it boasts some most

and Saipan. Furthermore, now, G4S are in almost all hotels

respected individuals, The Manned Services Division is managed

in the regions, providing 80% of the security systems found

by Clarence Heath, former officer Major in the US Army retired

104 | Endeavour Magazine

after 20 plus year of service. Operations Director for Guarding is Paul Suba, former Chief of Police of Guam Police Department, former GPD Swat Commander, retired last year after 30 years with GPD to join G4S. The Cash Solutions Business is headed by Vince Walker retired US Marine. The Care and Justice Division is managed by Frank Ishizaki, Former Senartor of Guam Legislature, Former Homeland Security Advisor, Former Chief of Police GPD and is a retired FBI Special Agent 30 years with the Bureau. The Electronic Security System Division is managed by a former US Marine Ed Bitanga who was also the former Director for Guam Department of Correction.

The list of accolades and titles truly illustrates the level of quality that Chris has included into his business and creates an almost frightening catalogue of professional expertise. He explains that these different skill sets have proved invaluable for the protecting of customers. Crime is a fast moving industry, one of the fastest to develop and the only way to forestall it, Chris explains, is to think and act faster, with better resources.

“It is the depth of management and our experience which allows us to provide a stellar quality of service,” he says, “Intrinsic ‘know-how’ is required. We have longevity in contracts, with some spanning ten years and more. This is because of our available management and services and our ability to understand the customer’s needs.”

STATE OF THE INDUSTRY Chris explains that as he has a finite territory and that the market itself cannot be expected to grow, but what is growing is the sector in which they provide services, an example would be the hospitality industry.

“Saipan has passed a gambling law allowing hotels to offer casinos and there is a plan to break ground on US $7 billion worth of casino hotel projects” Chris explains, “Best Sunshine is a major gaming company in Makau who operate VIP lounges and gaming tables. They are looking at constructing five hotels, with a 2000 rooms total and a theme park.”

This is a massive investment and Chris says that when you pour that kind of money into such a small island, there is a multiplying effect throughout all the supply industries that form the foundation for such developments to run on. Chris believes that Saipan will represent the next growth area, not just for G4S Guam but for the entire Micronesia chain because they may be small islands but they are all very closely interconnected.

HURDLES, CHALLENGES AND FOREIGN WORKERS One of the challenges immediately faced is that Saipan and Guam are predominantly dependent on foreign workers, in a number of industries. Guam is dependent on foreign engineers and

G4S GUAM & CNMI

construction workers while Saipan is equally as reliant on foreign

one of the predominant strategic bases for the military. President

hospitality professionals, “When they were federalised, the federal

Obama’s administration calls it the ‘tip of the spear’ and marines

government took over the immigration,” Chris explains, “There

are coming back to Guam and rotating, “When you move marines,

was a special Visa that was given, allowing them to stabilise their

you’re moving people, support, machinery and logistics,” Chris tells

economy because it was predominantly a garment industry back

us, “They are prepping the base at the moment, which means a

then.”

great deal of infrastructure and construction projects.”

But, with gambling being legalised, business and investment

Chris mentions that it is difficult sometimes, as most of the

is pouring in, which means more workers are required. Hospitality

US base companies are angling for the same part of the pie and

and gambling require specific skills, specific work titles and fields of

the military has always been very competitive, but when you align

experience and while this is a good problem to be facing, the rub

yourself with big partners you need good partners to work with.

is that the CW Visa runs out in 2019, meaning the current foreign

Generally, there is a lot of excitement but a lot of hard work

workers will no longer be able to work in the country, creating a

remains, “We have the market, but you have to keep ahead of the

void. Concurrent to this, they are expecting a major demand for

game and the competitors,” he says, “It’s all down to quality and

hospitality workers, to the tune of 14,000 workers in total.

being constantly kept on our toes. It’s difficult enough because

“These are for five star hotels and casinos and the industry is

there is always someone out to take the customer, but you have to

very competitive, skills-wise,” Chris indicates, “You need front of

keep widening the gap between you and the competition. Keep five

desk, slot machine and house-keeping workers. Thankfully, as G4S

years ahead of the next competitor, keep innovating, keep moving.”

is not only a security company but also handles facility management

You’re only as good as your next business move, so you have to

in several different sectors, we were able to take advantage of this growth area.”

They have built a training centre and become an associate member of the American Hotel and Lodging Association, which sets the standard for hotel changes, “We created and built a facility in Saipan to start looking at training the local workforce to become highly skilled and qualified enough to fill that employment gap and in three or four years, all of that investment will pay off.”

The first hotel will start operating this year and three others will open in two to three years, offering the opportunity to upgrade the islands from a foreign dominated workforce to one that is highly skilled and locally trained. This will not only affect G4S Guam and Micronesia, but the industry as a whole.

Chris sees the hospitality industry as being one of the main focusses for the foreseeable future and as a spring from which many revenue streams, that will help bolster the economy of the islands, will flow. Cash flow and the movement of cash is a fundamental point within the casino industry.

“We see our cash transit business growing as well,” he predicts, He continues, “We are extremely optimistic that our future growth will be found in our Manned Services catering to the hospitality Industry and our Cash Solutions Business.

This is not the only area that they are looking to for new revenue of course, as they are also working hard to position themselves to play a significant role in the military build-up and projects on the island and have, accordingly, set a small business aside to capitalise from them.

One of the things happening in the US, is that Guam has become

106 | Endeavour Magazine

remain innovative and you have to stay adaptive.

Endeavour Magazine | 107

GADGETS

Argus Truth Scanner Meet ARGUS, The World’s First Contactless Facial Reader and

of hidden emotions; the advanced software can even perform

Hidden Emotions Scanner. Scan and Read People. Explore a New

these functions via Skype, independently. Argus can be used for

Generation of PLAY & ART Concepts!

comparative analysis, learning and educational purposes, or for fun

Imagine being able to probe and truly affect your inner feelings

through Argus ART and PLAY. ART has passed beta testing with

- and those of others, while also being able to read faces and enjoy

flying colours and PLAY won’t keep you waiting either, as an in-

genuine, invisible emotions and senses. Analyse and read people

house Responsive-RPG, ‘The Eye: Genesis’, is underway. Find more

to anticipate their thoughts and actions like never before and use

on ArguScan.com.

just your deepest emotions and feelings to create unique abstract

“ARGUS is the world’s first contactless automated facial reader.

paintings and videos, or, play a completely new generation of

The Argus bio-scanners deliver a feast of potential innovation to

responsive games. Get inside a first-person-shooter as it creates

individuals, inventors and visionaries of all sorts. In bringing the

action, dialogue and outcomes based on your innermost feelings.

invisible into the light, it is destined to enable many to work and

Imagine having a device that can help you do all that and a

play harder,” the developers say.

great deal more, thanks to its ability to “see the invisible”, to detect

Argus can impact on an amazing variety of industries, from

and read naturally occurring facial and head micro-fluctuations so

personal security to public defence, hands-free control systems,

subtle they cannot be seen by the naked eye.

adaptive smart environments, accessibility design, market research,

ARGUS is designed to bring a whole new world to your

psychology, medicine, robotics and transport. The list goes on to,

fingertips. While representing a significant advance in the science

and probably beyond, the like of NASA’s ongoing studies, which

of human emotion analysis and stress estimation and management,

see how people will interact and function on month-long journeys

it also serves as an example of the state of technology today: if

to Mars.

something can be imagined, it can be created and be found to

Available in four models, from a hand-held mobile version

have a far greater range of potential uses than anyone could have

through to a state-of-the-art, PC interfacing juggernaut for

dreamt of.

professionals, the Argus scanner is opening up new doors to

The micro-oscillation analysis solution consists of Argus

anyone who’s wished they had a creative tool that could match

bio-scanners and respective software bundles. Argus digitises

their imagination - a tool advanced enough to let them perceive

and amplifies raw analogue signals, a by-product of all micro-

new possibilities and bring them to fruition.

oscillations. It then delivers this information to our optimised

ARGUS is launching on KickStarter.com in just 5 days and the

biometric algorithms for spectral analysis and processing.

creators need your help and support. Subscribe on ArguScan.com

Through this process it ultimately delivers accurate estimates

to be kept in the loop.

108 | Endeavour Magazine

The Wedge Whiteboards, the cleaner, sleeker younger sister of the blackboard, have been an established feature in schools since the 1970’s and have undoubtedly withstood the test of time.

Since the eve of the new Millennium, Paul Norman Plastics have been taking Wedge Whiteboards to a range of countries across the globe, from the UK to Australia!

The Wedge is not just another whiteboard though; it is unique, multipurpose and extremely versatile. You can use it in the classroom, on the playing field, at home or in the office. You can use it as a front of class teaching aid, as a base for group work, for paired activities, one to one tutorials, as a display board for notices or at events – the list of possibilities really is endless.

This easy to use whiteboard can either be used as a table top tool or on the floor and is perfectly suitable for a variety of teaching and training activities in both schools and offices, or at home.

This triangular whiteboard is double sided which boasts a number of benefits; it facilitates interaction, promotes engagement in activities and aids learning and communication skills.

With its dual purpose surface being both magnetic and drywipe, it can be used for making notes or as a display board for communicating key messages and tasks.

Wedge Whiteboards are lightweight and extremely portable, making them a unique solution for all your whiteboard requirements.

Wedge Whiteboards are of a high build quality with solid construction and anti-slip rubber feet. This range of whiteboards is manufactured and individually handmade with love in the UK and are extremely durable and purpose built to withstand regular use.

Wedge Whiteboards are a simple and effective solution for a wide range of requirements from teaching and training to brainstorming and informing. This exciting range of Whiteboards is an extremely valuable tool, at excellent value for money.

The Wedge is currently available in two sizes - A2 & A3, For further details about the range please visit www.wedgewhiteboards.co.uk

Martian Notifier Smartwatch Branded as an out-of-this-world product, the Martian moves past the conventions of more Earthly smartwatches and brings analogue technology (and, more importantly, battery life!) to the field. An elegant watch, with stainless steel, properly 3D, hands and numbers, quick change wristbands, and a steel clasp, the Martian has a discreet OLED screen to display notifications from any app along with a customisable vibration pattern.

The watch connects to your phone or tablet (Android 3.0+, iPhone 4S+ or iPad 3rd generation) via bluetooth and a dedicated app. The setup process only takes a few minutes, and after pairing the two devices you can filter which of your apps send notifications to the watch. By default, you get calls, texts, emails and alarms, but this can be extended to anything on your phone, whether it’s social media, fitness tracker or online banking. Be warned though of the temptation to set a custom vibration pattern for each one, as you might end up spending quite a few hours doing just that. Once an alert comes in, tap the glass to dismiss it, or to recall it within 5 minutes.

The Martian can also trigger your phone’s camera and even sets a 3 second delay on the shutter to allow you to get in position.

And if you misplace your phone or wander too far away from it, your watch can help you find it by getting it to ring, with the Find Phone and Phone Leash functions. The battery life itself doesn’t disappoint; while connected to your phone it will last about 5 days, and after that you’ve got another 2 years until the analogue display runs out of juice. Overall, a good selection of flexible tools with just two buttons.

Endeavour Magazine | 109

TRAVEL FULFILL YOUR FAIRY TALE FANTASIES IN SWEDEN

BY SHANNAH LAUREN

110 | Endeavour Magazine

J

une is one of the most popular times for travel, with most

theatre devoted to the concept of a ‘baby cinema’. This is an

places experiencing their best weather seasons and a

experience like no other for mothers, as seeing a new movie,

host of festivals are just beginning. This year, we’re saying

especially with their children, can seem to be impossible but not

expand your horizons when you’re planning your summer

in good old Sweden! Be sure to also check out Skasen, the first

holiday. Think somewhere beautiful, somewhere architecturally

open-air museum, or Kolmården, which is Scandivavia’s biggest

breathtaking, think Sweden!

wildlife park.

It’s the land of ancient Vikings and filled with outdoor

To experience a culture to the fullest, you must become one

activities like hiking, swimming and other sports. Outdoors

with the locals. How can you do this in Sweden? We are here

activities aren’t the only delightful aspect of Sweden though

to give you the list of ‘must dos’, so get a pen and paper. First

as it is also known for the gorgeous culture of its cities, such

off, pickled herring is the way to a Swedes heart. Chocolate may

as Stockholm. You can experience a full day of adventurous

be the way to an Brits heart, however, the Swedes truly love

activities then follow at night with an exciting evening out on

pickled herring more, making it the first on the list to try. You’ve

the town. Stockholm is known for it’s trendy bars, including

got to experience ‘fika’, which basically means coffee break or

Hotellet, The Lydmar hotel-bar-restaurant, and the Cadier

pause, where you take the time out of your day to sit down for a

Bar. The nightlife isn’t only in the bars and clubs however, as

coffee and some pastries with friends. An average Swede drinks

you get an extraordinary experience on the streets as well! An

approximately 4.5 cups each day! Also, Swedish folks are very

Englishman by the name of John Higson worked on bringing

involved in glassworks. You can try this out by trying bowling,

the London-style street market to Stockholm with a dining

painting or engraving glass while you there, to create a souvenir.

area, lounge bar (with extensive DJ line-up), poetry slams and

As we said before, natural beauty and the laid back lifestyle is

comedy clubs and it leaves you completely fulfilled, however

at the centre of the life of the Swedish and one way that they

you were looking to spend your night.

experience their home is through island hopping. There are

June is a special time for Sweden’s culture because it’s the

about 30,000 islands in the Stockholm archipelago alone, most

prime time for festivals, including Midsummer (also known as

of which are accessible by ferry, which makes a perfect day out

St. John’s Day). This day is so significant for Sweden that they

for travellers and families. To complete your trip, you must try

are actually considering making Midsummer’s Eve into the

to drink the fruit soup and Glögg (mulled wine), as well as eating

National Day of Sweden. The Midnight Sun is dedicated to the

Gravlax, which is salt-cured salmon or their beef stroganoff -

summer time of Sweden, as the sun never actually fully sets in

now that is to die for!

the northern parts of the country. In south Sweden, the sun sets

A few other things you may need to know for your trip would

around 11pm and rises at around 3am, therefore creating more

be to include walking or hiking shoes in your luggage, as you will

time to get the fullest experience during your trip. The other

be enduring a lot of the outdoors lifestyle. Also, only one store

festivals that are a must to attend this June are the Sweden

sells hard alcohol in Sweden, so you may want to stock up at

Rock Festival around June 3rd to 6th in Solvesborg and the

the duty free shop on the way. You must be at least 20 years old

Bravalla Festival in Norrköping around June 25th till the 27th.

to buy any alcohol in stores, but you can be 18 to order a drink

Swedish folks are very passionate about life and music, which

from bars and restaurants. Finally, recycling is not an option for

makes the festivals like no other.

the Swedes! Therefore, in respect of their culture, it’s important

Sweden has some pretty spectacular places to see, but one

to embrace their strong green ethos.

thing that you can’t leave without experiencing is the IceHotel

Overall, your trip is bound to be absolutely extraordinary

in Jukkasjärvi. As you can guess by the name, this is an entire

because Sweden is full of enchanting experiences. The food

hotel made of ice, which has left visitors believing they had

is marvellous, the people are charismatic and the views are

the most magical experience, comparable to traveling through

spiritualistic. If you are travelling with your family, this is the

Narnia. This is a perfect place to bring your family, as you can

best vacation you can take your children on as it’s very family

do everything from ice mini driving, art sculptures, dog sled

orientated and will leave them feeling as if they are living a fairy

rides and the northern lights tour. A couple of other great family

tale. One thing is for sure; it will be a vacation like no other.

venues include Junibacken, which is a mini indoors theme park dedicated to Pipi Longstocking and Babybio, which is a movie

Endeavour Magazine | 111

RED ROOF INN® SHAPES SUMMER TRAVEL ON A BUDGET

R

ed Roof is shaping summer travel on a budget by offering

with a strong dollar and lower gas prices.”

consumers deals like their Stay 3 Get 1 Promotion. Travellers

No matter where travellers are headed, Red Roof® has

can take advantage of pools at select properties, like the Red

incentives to stretch dollars. For instance, from June through

Roof PLUS+ Miami Airport, or visit local theme parks, beaches and

August consumers can take advantage of Red Roof’s Stay 3, Get

other attractions near Red Roofs around the country this summer.

1 promotion. Any RediCard® member who stays 3 separate times

(Photo: Business Wire)

this summer (June 1-August 31, 2015) will receive a free night. In

After a dramatic winter across the country, summer is finally here and while an overwhelming 82% of Americans say they are

addition to being a RediCard® member, the guest must register online in order to take advantage of the promotion.

planning a 2015 summer vacation, it’s an optimistic number given

RediCard® members can also save with the Nicest Price® - up

that so many employees annually and voluntarily never take their

to 20% off Red Roof’s best available rate when booking 10 days in

vacations. But this year, with many manageable and solid options

advance and military members can save 10% nationwide with Red

for a cost-friendly getaway, Red Roof Inn® says it’s time to not only

Roof’s Government and Military savings programs.

plan but book and take that much needed vacation, whether it’s a road trip or a plane flight away.

Red Roof® makes it easy to shape travel on a budget with the following vacation recommendations:

“So many travellers are looking forward to summer, especially

For Beach Lovers: Miami/Miami Beach, FL From June-August,

this year when we’ve seen such extreme weather across the country,”

Red Roof recommends that travellers really let their hair down

notes Andrew Alexander, President, Red Roof®. “Fortunately, this

this summer and book a stay at an enhanced, modern and sleek

summer is shaping up to be one of the most economically viable

Red Roof Plus+ property in cities across the U.S. Travellers can

112 | Endeavour Magazine

plan a trip to Miami, FL. Known for its beaches and endless array

of Lone Star Riverboat’s eco-friendly electric boats. Visitors can

of entertaining activities and events; Miami is a destination for

also catch “The Big Bash” at The Hideout Theatre where all-star

families from around the globe and is also popular with surfers,

improvisers play games, create long-form stories and get laughs

but Miami’s most conspicuous attraction is, of course, its sparkling

from the audience.

beaches, which are completely free. Combined with Red Roof’s

For Thrill Seekers: Orlando, FL Thrilling, exciting amusement

low nightly rates, Miami and Miami Beach are a great getaway for

rides await those adventurous enough for a day at Universal Studios

any budget conscious traveller while still offering several things to

and Disney World in Orlando. Nevertheless, this Florida city has got

do. Eat French and Moroccan Cuisine at Rouge CineCafe; watch a

much more in store for summer travellers who simply want to get

Miami United FC soccer game at Flamingo Park Stadium and enjoy

away and provides alternatives to the two of the city’s most well-

a Day Bed Package at Nikki Beach Restaurant and Bar.

known attractions. Visitors can purchase an all-day amusement

For Music Fans: Austin, TX the self-styled live music capital of

park visit for two or four at Magical Midway, which includes all-day

the world. On any given night in the city, more than 100 venues are

access to two wooden elevated go-kart tracks, an arcade and the

likely to be staging live bands. Visitors can find musical distractions

Space Blast tower. Travellers can also purchase a GO Card Orlando,

everywhere, from fabled Sixth Street to Red River to East Austin

an all-inclusive attraction pass to visit multiple Orlando attractions

and consume all-American dishes like grilled cheese, juicy burgers

for one low price, saving up to 55% on top museums, tours, and

and perhaps the best BBQ ever. If travellers want to take a night

activities vs. paying at the gate.

off from the live band scene, they can take adult dance classes at Balance Dance Studios or take a moonlight riverboat cruise on one Endeavour Magazine | 113

BOOK REVIEWS BUILT FROM SCRATCH: HOW A COUPLE OF REGULAR GUYS GREW THE HOME DEPOT FROM NOTHING TO $30 BILLION

by Bernie Marcus, Arthur Blank and Bob Andelman

T

his is the story of one of the greatest entrepreneurial success stories of the past 20 years.

When a friend told Bernie Marcus and Arthur Blank “you’ve

just been hit in the ass by a golden horseshoe,” they thought he was crazy. After all, both had just been fired. What the friend, Ken Langone, meant was that they now had the opportunity to create the kind of wide-open warehouse store that would help spark a consumer revolution through low prices, excellent customer service, and wide availability of products.

Built from Scratch tells us how two incredibly determined and creative people, alongside their associates, built a business from nothing to 761 stores and $30 billion in sales in a mere twenty years.

Built from Scratch tells many colourful stories associated with The Home Depot’s founding and meteoric rise, shows that a company can be a tough, growth-oriented competitor and still maintain a high sense of responsibility to the community and provides great lessons which will be useful to people in any business, from start-ups to the Fortune 500.

LOSING MY VIRGINITY

by Richard Branson

T

his is the worldwide bestselling autobiography of iconic entrepreneur Sir Richard Branson, featuring his take on his latest business ventures, personal achievements and intrepid adventures.

In Losing my Virginity, you’ll discover how Sir Richard is committed to building

a better world through responsible, holistic business practices and ventures such as the Virgin Health Bank, which is contributing to regenerative medicine, Virgin Fuels (which has pledged £200 million to renewable energy projects) and his company’s charitable arm, Virgin Unite. You’ll also learn about how Sir Richard and his company are reaching for the stars in a new era of commercial space travel with Virgin Galactic.

With insights into this very public figure’s personal life, as well as his business successes and the lessons he’s learned along the way, this is an amazing memoir, motivational business guide and inspiring story that will capture your imagination.

114 | Endeavour Magazine

START SOMETHING THAT MATTERS

by Blake Mycoskie

I

n 2006, while travelling in Argentina, young entrepreneur Blake Mycoskie encountered children too poor to afford shoes, who developed injuries on their feet that often led to serious health problems. Blake

knew he wanted to help, but rather than start a charity he went against conventional wisdom and created a for profit business to help the children who he met. With the assistance of a local shoemaker, Blake struck out to merge activism and fashion in the form of a local canvas shoe worn by farmers and gauchos alike, called the alpargata. Blake called his creation TOMS Shoes (which stands for ‘Tomorrow’s Shoes’) and promised to give a pair of new shoes to a child in need for every pair that he sold.

Starting with only two hundred pairs of handmade shoes, optimism and entrepreneurial charisma, Blake successfully launched TOMS into the high fashion world. They can now be seen adorning the feet of celebrities such as Keira Knightley, Scarlett Johansson and Tobey Maguire.

Blake’s mission is to prove that you can achieve financial success and make the world a better place at the same time. In this book, he shares the six counterintuitive principles that have guided the growth of TOMS for the past three years:

Make business personal Be resourceful without resources Reverse retirement Keep it simple Stay humble Give more, advertise less The result is an inspiring account of a young man whose entrepreneurial spirit was able to affect change in the world and a call to others to be inspired to do the same.

As part of the One for One initiative, Random House will provide a new book to a child in need with every copy of Start Something That Matters purchased.

Endeavour Magazine | 115