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EDITOR’S NOTE Heads of Departments Editor in Chief Daemon Sands daemonsands@littlegatepublishing.com Director General Don Campbell doncampbell@littlegatepublishing.com Sales Director Alex Smith alexsmith@littlegatepublishing.com Sales Manager Andrew Williams andrew@littlegatepublishing.com Sales Manager Emlyn Freeman emlynfreeman@littlegatepublishing.com Head of Editorial Research Paul Bradley paulbradley@littlegatepublishing.com Corporate Director Anthony Letchumaman anthonyl@littlegatepublishing.com Lead Designer Alina Sandu studio@littlegatepublishing.com Publisher Stephen Warman stevewarman@littlegatepublishing.com Any enquiries or subscriptions can be sent to info@littlegatepublishing.com ENDEAVOUR MAGAZINE is published by Littlegate Publishing LTD which is a Registered Company in the United Kingdom.

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I

saw a post on Facebook just yesterday regarding how “outrageous” it was that the newly elected Mayor of London, Sadiq Khan, who is a Muslim, has had “Subhan Allah” put onto the buses coming

through the city. This was done to coincide with the holy month of Ramadan in June, when Muslims traditionally fast and give to charity.

Within minutes of the plans being announced, Christians were in an uproar about this, as if some line had been crossed. Isn’t it the height of hypocrisy that people can think that it’s okay for us to celebrate Christmas and Easter, which are both purely Christian holidays and yet people should object to the ever-growing Muslim community in London celebrating their own religious period? Especially one so focussed on the discipline of self and, moreover, the giving to others.

Also, there is no financial or monetary reward for these busses. It isn’t a commercialised banner trying to get us to spend money on gifts, food and cards for one of our holidays, so on that front at least it is purer than many of the other holidays celebrated in the city.

The Mayor was elected and part of the reason is because he had specific plans to unite people, fostering a climate of tolerance, mutual respect and community, some of those important things that we are so quick to forget during the day-to-day slog. But, were people so short sighted that they didn’t see that his plan would actual require them to be tolerant, mutual respectful and part of a community?

London is one of the financial hubs of the world and as such has the eyes of the world watching it at all times and it is an unfortunate situation that the world is seeing a city filled with people uninterested in being part of a global community and cold when it comes to celebrating the diversity which has made that city great.

omissions or errors. The points of view expressed in articles

Business and politics are about relationships and communication;

by attributing writers and/or in advertisements included in this

they go hand in hand and are mutually beneficial. How can you build a

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Any resemblance to real persons, living or dead is purely coincidental. Whilst every effort is made to ensure the accuracy

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Copyright © Littlegate Publishing Ltd 2016

Endeavour Magazine | 3

CONTENTS

31

KLW Wood Products (M) SDN BHD

FEATURES

45

Biswal Ltd (Nigeria)

4 | Endeavour Magazine

11

17

23

31

35

47

53

59

65

71

77

Finavia How You Deal With People Asia Plantation Capital Group Sowing The Seeds MovieTowne Going To Towne KLW Wood Products (M) SDN BHD Opening And Closing Doors Ambatovy Mines Mining Their Own Business Biswal Ltd (Nigeria) Keeping The Lines Up DEGLA CFM Building Projects To Last CB Group Rising To The Top Seychelles Port Authority Keeping Abreast Of Everything DHL Respect And Results Nexus Group Holdings Ltd Deliver And Exceed

51

DEGLA CFM

ARTICLES 3 6 42

84 88

94

Editor’s Note Business Headlines Automotives Ford: UK’s Fastest-Growing Suv Brand Motorists Want The ‘Right to Drive’ Gadgets Travel An Authentic Travel Experience In Thailand?

Experience Ladakh With TUTC’s Camps Book Reviews

63

Seychelles Port Authority Endeavour Magazine | 5

BUSINESS HEADLINES

PAF DISTRIBUTES €20 MILLION TO PUBLIC GOOD The Åland-based gaming company Paf made a profit of €22.7

must continue if we want to be able to contribute to good causes

million in the 2015 financial year, with its revenue amounting to

in the future on the same scale as today. This concerns mainly

€110.0 million. It is proposed that €20.0 million of the year’s profit

online gaming but also ship-based gaming where we must reach out

should be allocated to Åland’s local government for distribution to

beyond the Baltic Sea in order to grow. This requires direct buy-outs,

public good.

increased marketing efforts and increased investment in existing and

“After a period of decreasing revenue, Paf returned to growth during the second half of 2015. The total revenue amounted to €110

new technical equipment with the aim of strengthening our offering”, says Johan Rothberg.

million, the highest in the 50-year history of Paf. The acquisition

In January 2016, the the Board of Directors of Paf decided to

of the Italian online gaming company Winga at the end of 2014

discharge the company’s CEO Anders Ingves. Paf’s Finance Director

was a strong contributing factor in the revenue growth,” says Johan

Johan Rothberg has stepped in as acting CEO. The company is

Rothberg, Paf’s Acting CEO.

currently recruiting a new CEO.

The revenue from online gaming amounted to €76.4 million, an increase of 17 per cent compared with the previous year. Revenue from land and ship based gaming amounted to €33.6 million, an increase of 2 per cent.

SELECTED HIGHLIGHTS OF 2015 The two Swedish subsidiaries Lottericentralen AB and Paf

The Group’s total revenue during the financial year increased

Nöjesspel AB were sold during the year in order to focus the Group’s

by 12 per cent compared with the previous year and amounted to

operation. The Group earned a capital gain amounting to €2.5

€110.0 million. Total profit increased from €17.2 million to €22.7

million from the sale.

million, which includes a one-time payment of €2.5 million. The

In June, Paf was granted a licence for online slot machines in

Group’s operating profit increased by 19 per cent, from €16.8 million

Spain. Paf made online slot machines available for its Spanish

to €20.0 million. The operating margin was 18.2 per cent.

customers during the same month.

“Regarding the costs, substantial investments were made

In September, Paf organised the second Paf Responsible Gaming

during the financial year in the continued development of our own

Summit, an international conference on responsible gaming held in

games and online operation and in the development of a new, fully

Mariehamn, Åland. The objective of the conference is to increase

responsive gaming site which was launched in December. That is the

the knowledge about gaming responsibility and responsible gaming.

reason behind the increased development costs during 2015,” says Johan Rothberg.

In September, Paf invested €320,000 in a research project in cooperation with the Department of Psychology at Stockholm

The Board of Directors of Paf has proposed payment of €20

University. This is a four-year research project about online gaming

million as a dividend from the annual profits and previous earnings

and gaming problems, focusing on limit setting, customer contact

to the Åland local government for distribution to public good. In

and feedback on gaming habits.

addition to the profits that Paf allocates as a dividend, the Åland

The new Paf gaming site was launched in December and was

local government will receive €11.1 million in repaid gaming tax

built as a fully responsive platform that automatically adapts to the

arrears from the Finnish state.

screen used by the customer, regardless whether the site is visited

“Our already ongoing international expansion into new markets 6 | Endeavour Magazine

via a computer, a tablet or a mobile phone.

BESTOLIFE™ ROLLS OUT VERSATILE HONEY KOTE™ DRILLING COMPOUND BESTOLIFE™

Corporation

unveiled

its

variety of temperatures and working conditions

latest innovation in premium copper-based

and won’t run off or bleed at high temperatures

drilling compounds. HONEY KOTE™ is specially

or harden in storage.

formulated to provide maximum protection

“Drilling conditions are more extreme than

against seizing, galling and load-bearing stress

ever, and extending the life of equipment under

on drill collars and drill pipes used in the oil and

those conditions motivates us to innovate

gas industry.

better products,” said Jared Elliott, president of

“Providing

a

product

with

maximum

BESTOLIFE™ Corporation. “We think HONEY

protection against corrosion and water wash-

KOTE™ is an important step toward our goal of

out allows our customers to increase efficiency

developing products that help our customers

on even the toughest and most demanding

operate more efficiently and profitably.”

drilling jobs,” said Sharon White, global sales

This

high

temperature

compound

is

manager at BESTOLIFE™. “We developed

formulated and manufactured according to

HONEY KOTE™ to be a highly versatile product

strict standards of quality to assure that it meets

that protects drill collars and tool joints under a

or exceeds all International Organisation for

wide variety of extreme conditions.”

Standardisation (ISO) and American Petroleum

The

HONEY

KOTE™

formula

resists

Institute (API) standards.

HONEY KOTE™

corrosion, providing an added benefit of long-

is specially formulated to resist water wash-

term storage protection for threaded surfaces in

out and corrosion and has been successfully

a variety of conditions. It applies easily in a wide

pressure tested up to 25,000 psi.

TRAVEL

Thailand Endeavour Magazine | 7

FORGET MULTI-TASKING: STUDY SHOWS THOSE WHO TYPE DON’T LISTEN A new study commissioned

by Kaspersky Lab shows that employees overestimate their ability to multi-task. While they think they can type and listen properly at the same time, their brain says they can’t. So ‘digital amnesia’, the experience of forgetting information you entrust

to

a

digital

device

has significant impact in the workplace, as it could mean that potentially insecure devices hold the only record of a conversation.

The study [i], which explored the presence and impact of gigital amnesia in the work environment, found that 44 per cent of business people admit that typing notes into a digital device means they miss valuable contextual,

emotional

or

behavioural clues that are vital for accurate understanding, and 13 per cent confess to losing a digital record and finding themselves unable to remember a word of what was said.

The research also discovered that many business professionals

are willing to sacrifice active listening for the ease of typing a quick,

how well we understand the

real-time record of a meeting or presentation. Nearly half (46 per

topic being discussed. If the

cent) are adamant that the factual accuracy of typed and stored

information is unfamiliar or we

notes is more important than the nuance of conversation and two-

don’t quite grasp it, noting as

thirds (67 per cent) add that digital notes can be backed-up and

much as possible down on a

shared, which is better than relying on the personal memory of a

digital device means it can be

conversation.

used to review and build our

Dr Gorkan Ahmetoglu, Lecturer of Business Psychology at

understanding later.”

University College London, commented on the research, “Human

However, if the listener has

memory is limited. The disadvantage with simply listening and relying

a good working knowledge of

on memory, is that transferring something from short term ‘working

the topic, the benefits of digital

memory’ to long-term memory is difficult and success depends on

amnesia may be less significant.

NEW RESEARCH REVEALS THAT MOST BRITS SPEND LESS THAN 30 MINUTES EATING LUNCH AND THAT’S LIKELY TO BE SPENT AT THEIR DESKS New research released has found that over half of us simply

when given the choice.

do not have the time to dedicate a full hour to our lunch break,

Survey, commissioned by Whole Earth, highlights:

with 61% of Brits confessing to taking 30 minutes or less of the

•

Over 80% would opt for a sandwich for lunch

traditional lunch hour. Furthermore, a shocking 41% of the British

•

61% take 30 mins or less for their lunch break

public admit to regularly eating lunch at their desks.

•

41% regularly eat lunch at their desk

In the survey conducted by Whole Earth, research has highlighted

•

Almost 30% bring their own lunch to work every day

that, surprisingly, the majority of people in the UK take a packed

•

Just under 7% of poll participants claimed they didn’t take a

lunch to work at least once a week, knowing a homemade lunch

lunch break whatsoever

is the healthier option, as opposed to a bought lunch. Interestingly

To celebrate British Sandwich Week, renowned food developer,

the sandwich - possibly the most iconic British culinary invention -

blogger and author of 101 Sandwiches, Helen Graves, has created

continues to be the lunchtime meal of choice for most Brits, with

a sandwich packed with the necessary natural ingredients to get us

80% of the UK public opting for the traditional sandwich or wrap

through the day.

8 | Endeavour Magazine

BOOK REVIEWS

Ahmetoglu explains, “If one is very familiar with what is

that this information is vulnerable to loss, theft or cyber-attack; in which case the record could be lost forever.

being said, then being present

“There may be increasing tolerance in the workplace for people

‘in mind’ may be a more effective

having to check their devices for details, but few will appreciate

way to absorb the full bucket of

having to hold a meeting for a second time as people can’t remember

information presented than by

what was said. Digital amnesia in the workplace represents a risk,

noting it on a device - letting our

but also an opportunity. It reminds us that devices and people work

working memory connect the

best when they work in partnership, one capturing the facts, the

dots in real-time.”

other the feelings that give them meaning. Protecting all devices

The greatest risk of leaving

that are used to support memories and understanding should be a

a conversation entirely in the

priority for businesses of all sizes and in all sectors,” said David Emm,

memory of a digital device is

principal security researcher at Kaspersky Lab.

“My

inspiration

for

the

Natural Born Filler sandwich

sunflower, pumpkin and flax seeds mean it’s so satisfying, the fact that it’s healthy is just a bonus.”

came from the current trend

Nutrition Consultant Charlotte Stirling-Reed on trying the new

for South East Asian street food

sandwich, commented; “It’s packed full of fibre, vitamins, minerals

where peanuts are widely used,

and antioxidants. The different vegetables and herbs all contribute

for example in Malaysian satay

to your 5 a day and the peanut butter filling helps provide a good

sauce, or Pad Thai.

nutritional balance.”

The Vietnamese Banh Mi is a bright, colourful sandwich with contrasting textures and flavours. The combination of fresh herbs, vegetables, fruit and Whole Earth peanut butter with

10 | Endeavour Magazine

FINAVIA WWW.FINAVIA.FI 358 20 708 000

HOW YOU DEAL WITH PEOPLE WRITTEN BY DON CAMPBELL

What is important, when it comes to airport management? This was the question posed to CEO of Finavia, Kari Savolainen, who revealed that smooth operations in the airport industry are not all about planes and terminals.

Endeavour Magazine | 11

FINAVIA

Kari Savolainen is captain of a business that owns and manages handling everything connected to making the process of arriving, boarding and flying to a destination as smooth and expedient as possible is no mean feat.

“F

inavia provides a gateway between Europe and Asia,”

considerably strengthens Finland’s direct connections to and from

Savolainen explains, “Finavia provides airport and air

the world. Helsinki Airport also has a significant role in financing

navigation services to facilitate smooth air traffic. We

the airport network of the rest of Finland, meaning that looking

maintain and develop our network of 22 airports and Finland’s air

after the success factors of Helsinki Airport is vitally important,

navigation systems.”

strategically. At the same time, it is essential for Finavia to ensure

In addition, Finavia security checks passengers and luggage, keeps the runways in working condition and ensures safe take

the operability of the airport network and to develop its efficiency in order to maintain competitiveness.

offs and landings. Their mission, Savolainen explains, is to create industry standards for competitiveness, mobility and international reach of the Finnish society by providing their customers with safe, high quality and cost effective air traffic services, “It is important that we always operate in an environmentally sustainable manner.”

Helsinki Airport is the leading transit airport in Northern Europe for long-haul traffic and it connects Europe and Asia, via the shortest route. Thanks to transit travel, Helsinki Airport provides exceptionally comprehensive flight connections and given the population of Finland, over 20 million passengers fly via Finavia’s 22 airports, yearly. Helsinki Airport is definitely seeing the bulk of this. To put it into perspective; in 2015, Helsinki Airport served over 16 million passengers of that 20 million.

A public limited company that is entirely owned by the Finnish State, Finavia services a swathe of customers in the airport and air flight industry. Airlines, aviation sector operators and passengers all rely on their services in one way or another.

“Our vision is to be a profitably growing, internationally-oriented and well managed service company,” he says, “And the fulfilment of our service mission in an economically sustainable manner requires Helsinki Airport to be successful in Asian transit travel,” Helsinki Airport’s position as a leading transit airport

12 | Endeavour Magazine

THE HUMAN ELEMENT Savolainen reveals that there are over 2,200 people working with Finavia, who are the direct ambassadors of the various services they offer, brought in to offer a Finnish dialect for Finnish passengers.

“Over and above this, we also have two daughter companies; one deals with the ground handling at the airports and the other handles our real estate section, which includes adjacent hotels and services at the airports,” he says.

According to Savolainen, the human element in Finavia is absolutely crucial to the business as a whole and as a corporation, a great deal of time and attention is placed on the professional development of their staff. This includes working hand in hand with their chosen representatives.

“It is important to work and collaborate with the unions,” he says, “And to also listen to what they have to say and work to understand them. They are the voice of the staff and are there to make sure that everyone is happy. Happy unions, equal happy staff and, happy staff equals a better business.”

Internal training is important, not only for those in the pipeline for management- who are shaped in the system step-by-step,

FINAVIA

but also for the blue collar workers who are trained and retrained

the airport prides itself with offering one of Europe’s best services.

in their jobs. There is scope for internal promotion and a strong

The Helsinki Airport’s already Scandinavian style will be highlighted

emphasis on empowering people to make good decisions.

through the renovations and a multitude of services, such as free

“Their professional development is important to us,” he adds, “That way, employee development is a large part of our company strategy.”

Wi-Fi, art galleries and sleeping pods will also be available.

“In Developing the Helsinki Airport, we have kept Finnish design and architecture in mind. The use of glass and wooden elements brings lightness and a natural atmosphere into the terminal,”

A STRONG CUSTOMER FOCUS As an airport and airline services company, 60% of Finavia’s revenue comes directly from the airlines to which they offer services, while 40% comes from the passengers. However. as far as profit contribution is concerned, it flips it completely around as Savolainen explains.

“We are a travel hub and it is important that passengers are treated well,” he says, “Let’s not forget that the airlines may fly the passengers, but they use our services and the local infrastructure of the businesses surrounding the airports to get here, check in, get comfortable and start their journeys.”

NEW DEVELOPMENTS Savolainen reveals that Finavia have very ambitious plans for the future and that these plans have already been put into action, “We are preparing Helsinki to cater for 20 million annual passengers by 2020,” he says.

The Helsinki Airport is going through a large-scale expansion that aims to improve the airport’s facilities as well as strengthen its competitive position among the big European airports. The improvements are expected to take several years and Savolainen tells us that they’ve been working on them already for two years and things are going well.

The development programme for the Helsinki Airport was launched in spring 2014, with the aim of major improvements being made in the airport’s services, facilities and traffic arrangements by 2020. The 64-year-old airport is going through its seventh expansion project, with heavy investments and an overall budget for the project of €900 million.

“Over its lengthy history, the Helsinki Airport has been recognised with multiple awards and nominations that we take pride in. Through strategic planning, the airport has become the leading North-European airport and an important hub for layovers between Europe and Asia,” he says.

In Europe, the Helsinki Airport has the most routes to Japan and comes in fifth in the number of Asian departures in a week.

Currently, the Chinese are one of the biggest groups of passengers that pass through the Helsinki Airport and the number of Chinese nationals visiting the airport increased by 100,000 from 2014.

The airport’s direct routes fly people to 135 destinations around the world. In addition to the extensive connection network,

14 | Endeavour Magazine

describes head designer Tuomas Silvennoinen of PES Architects.

Striving for top quality in design, facilities and services ensures a pleasant travelling experience for all passengers. The Helsinki Airport has a wide range of shops, restaurants and cafes that make it not just a quick transit hub, but rather, a place where each day numerous passengers from around the world can relax and look for facilities and services to pass time in between flights. By 2020, the Helsinki Airport expects to provide services for 20 million passengers annually.

Savolainen explains that while this is not the first renovation of the airport, it is by far the biggest. In 2015, the airport went through its largest service revamp to date, as 70 totally new or renewed cafés, restaurants and shops were opened. The airport has a very high reliability record in terms of baggage handling, transfer flights,

short in-transit times and so-called “snow-how” knowledge.

The current major renovation project will be carried out gradually. The terminal areas will be increased by 45% and the

At a cost of €900 million, this represents a massive undertaking

by Finavia who are small in comparison with an annual revenue of some €353 million.

capacity for baggage handling by 50%. In June 2016, the waiting

Savolainen explains that they’ve had to be very finicky and

area for non-Schengen will be expanded and the capacity of the

specific with their budget spend. As such, after two years, things

border and transit passenger controls will be increased.

have progressed well without any major hiccups.

The Helsinki Airport was opened in 1952 to facilitate the Helsinki Olympics that year. Upon opening, the airport had one

They’ve even been able to save money in some areas and are therefore on budget still.

runway and a wooden terminal building, built for temporary use.

Despite this vast renovation, Finavia recently won a SkyTrax

The current terminal building was opened in 1969 and since then

Award, which is representative of passengers’ opinions and

has gone through several renovations. Today, the airport has three

Savolainen highlights that this is a result of their careful strategy:

runways in use.

“The question was how to keep the passengers satisfied,” he

“We are currently expanding the main airport in Finland, which

explains, “Especially as some of the cafeterias and coffee houses

serves 16 million passengers a year, but it will take 20 million

were closed during the refurbishment. The answer is to be honest

by 2020. This constitutes a major development not only of the

and admit that there is construction going on and then compensate

terminals built, but also the infrastructure to handle such a large

to keep the passengers satisfied. This could be something as

influx. Project developments like this swell outwards and have a

obvious as ensuring that some of the noisier work is done in the

ripple effect. You enlarge the terminal to handle more people, but

evenings when traffic is lighter- of course this costs more, but it

then you need to enlarge parking facilities for vehicles and open

pays dividends with the passengers.”

more entrances and exits to already established infrastructure, such as roads.”

“After all,” he adds, “We are in the service industry and the service industry is all about how we deal with people.”

PES-ARCHITECTS ISON-ANTINTIE 8 HELSINKI FINLAND tel +358 9 3417 340 architects@pesark.com www.pesark.com

Endeavour Magazine | 15

16 | Endeavour Magazine

ASIA PLANTATION CAPITAL GROUP WWW.ASIAPLANTATIONCAPITAL.COM 41 22 707 73 31

SOWING THE SEEDS WRITTEN BY AMY TOCKNELL

A key cog in the vast Plantation Capital Group, APC Group SA has a real understanding as to just how vital effective plantation management is. Endeavour Magazine spoke with Gary Crates, CEO Europe, to find out more about the innovative operation.

Endeavour Magazine | 17

ASIA PLANTATION CAPITAL GROUP

Asia Plantation Capital has been in operation since

2002, in a private capacity, but was officially established in 2008. This move lead to APC Group being founded in 2014 and they have made a lot of ground in the two short years that they have been operating in force.

S

et up to support human resource recruitment functionalities

the prime location to establish our marketing team that is focused

for European, African and American market entry, the group

on distributing the group’s range of sustainable end products.

has just announced the opening of new management head

These include the APC ‘Boo Bike’, bamboo luggage, and a new

office in Geneva. Gary Crates commented, “As a major, global

revolutionary sustainable fabric brand called ‘Boo-Tex’, in addition

economic hub, Geneva was identified as the ideal location for

to teak and hardwood flooring, as well as our signature, 100% pure,

the strategic move in response to the increasing demand for Asia

natural Oud oil and other essential oils. Geneva is also a significant

Plantation Capital and the Group’s numerous and growing range of

strategic location for us, as CITES (the Convention on International

end products in the European market.”

Trade in Endangered Species of Wild Fauna and Flora) is based in

Responsible for the marketing and timely distribution of the

this thriving city. All our Oud (Agarwood) products are certified and

100% natural Oud oil, essential oils, Bakhoor, Agarwood chips,

approved by this body, that has become so vital in the fight against

incense and numerous other timber products, the new head office

illegal trade, and we share with it the values of sustainability and

will certainly have its work cut out for it, but it’s a challenge that

the importance of known provenance.”

the group is confident it will overcome, with grace and precision.

We wanted to know what other reasons played a part in the

“As part of the Group’s wider expansion plans, the office will also

decision to relocate to Geneva, as despite the impressive credentials

act as the independent management and administration centre for

that the business district can boast, there had to have been more

the Group’s global operations, including Africa Plantation Capital

to the decision than that. “Another deciding factor was Geneva’s

and America Plantation Capital, and will be home to its corporate

skilled workforce and its reputation for excellent logistics, as well

governance and compliance teams.”

as its global reputation for fairness and transparency; reflecting

With such an extensive mandate of responsibilities in place, it

everything that we stand for as a company. With a growing number

makes perfect sense that the new head office is located deep in the

of clients in Europe, the headquarters will also be tailored to meet

heart of the central business district of Geneva. In good company,

the specific needs of the European market, in addition to providing

the group will be neighboured by prestige, luxury brands, as well

local support and administration to Asia Plantation Capital and the

as highly respected governmental, financial and environmental

Plantation Capital Group’s growing client base in the region.”

institutions. Surrounded by such impressive set-ups as this, it’s little wonder that APC is held in the high regard that it is.

Of course! The natural connection between a company that has high-level marketing and human resource provision at its

Gary Crates, speaking about the move to Geneva commented

core would naturally gravitate to a region where exemplar skilled

that, “We are thrilled to finally be operational in Geneva, and have

professionals and honest, integrity-driven business practices

every confidence that our Swiss headquarters will serve as a bridge

reign supreme. In addition, APC has been welcoming increasing

between Europe, America, Africa and Asia that will provide some

numbers of European plantation owners and influential investment

great opportunities going forward. We firmly believe that Geneva is

managers into its ranks, making Geneva a truly natural fit.

18 | Endeavour Magazine

ASIA PLANTATION CAPITAL GROUP

So what makes APC so unique in its field that it has been able

members loyal and determined to carve a career within this forward

to rise so far beyond and above its competitors? The answer is

thinking operation. We asked what Gary Crates thinks about staff

simple; it genuinely adheres to a programme of sustainable and

development, “Motivation, fulfillment and team building are key

ethical business practices, leading to a number of awards that

cornerstones of our success and we achieve this trust through very

have recognised the huge strides forward that have been made

progressive, open management and prominent social responsibility

by the group, but awards are not the driving force at the core of

programmes involving all our staff.” With in excess of 2,000

this inspirational organisation. If they were, change and industry

members of staff in situ, this honest approach is vital and directly

turbulence would have a shattering impact. “The plantation industry

leads to the kind of after sales support and customer service that

of Aquilaria Trees is undergoing a transformation. Traditionally, the

puts large organisations up on an operation pedestal. “We actively

vast markets for Oud oil and Agarwood have been served by illegal

encourage our clients to visit our plantations in Asia and meet the

loggers removing wild tree stocks. As a result, the trees are now

management and our staff that will take care of their trees for them

critically endangered in the wild and are protected by CITES and

and in addition, we keep clients abreast of developments with

the IUCN. The only long-term supply solution is for sustainable

regular newsletters and an annual report that details the growth

plantations, where APC are both the largest and most successful

of their trees.”

company operating in this field.“ Just imagine operating within a clear set of ethical and environmental boundaries, only to discover that it would be

Investing heavily in research and development, it makes sense that the next few years have a lot of exciting projects on the horizon for APC. We asked Gary Crates to expand on them for us,

this stringent approach, most likely seen as extra work by

“Following a very successful launch into France and Switzerland

competitors, which would prove to be the unique selling point

we are now expanding into Germany, Luxembourg and Austria, all of

of the entire company. It’s little wonder that the staff turnover at

which will be supported from our Geneva Head Office.” In addition,

APC is impressively low, but there are other factors that keep team

he talked about proposed product expansion; “Whilst we are already

20 | Endeavour Magazine

world leaders in the management of sustainable Aquilaria trees, we also manage plantations of Teak, Vetiver and Patchouli. In 2016 we are also now launching large scale sustainable Bamboo plantations in Kenya, Africa and will be offering the new products to clients later this year.” Perhaps the most exciting development, however, is; “Part of the APC Group, Fragrance Du Bois has recently opened in Paris and is actively searching for a retail opening in Geneva and Zurich. The company is a unique, luxury fragrance house that takes its inspiration from the beauty and purity of nature itself. At the heart of all Fragrance Du Bois’ creations is the 100% pure Oud oil, which is sustainably produced on the brand’s own plantations, managed by Asia Plantation Capital.”

The world is about to be taken by storm, by the APC Group, but we don’t feel concerned by the monopoly of their industry that they are certain to enjoy. Rather, we are impressed to encounter a company that operates in accordance with such high levels of integrity and honesty and with sustainability at the core of everything they do, the future certainly looks bright and sweet smelling.

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22 | Endeavour Magazine

MOVIETOWNE WWW.MOVIETOWNE.COM 001 868 627 8277

GOING TO TOWNE WRITTEN BY AMY TOCKNELL

A name that has become synonymous with enjoyable entertainment in the West Indies, MovieTowne is the epitome of a picture perfect company that is always looking to capitalise on an already incredible reputation. Endeavour Magazine spoke with Derek Chin, CEO. Endeavour Magazine | 23

MOVIETOWNE

A haven for holiday makers from all over the world, Trinidad and

Tobago already enjoys a strong tourism industry, but when government initiatives were drawn up to encourage a diversification in the way income was generated for the national economy, one man more than stepped up to the plate. That man was Derek Chin.

S

omething of an eccentric, Derek should not be underestimated, as his vision and commitment to make Trinidad and Tobago a world leader in the entertainment industry has propelled

the region forward. His experience as a key figure in both the Trinidad Commercial Development Company Limited and Dachin Enterprises, coupled with his vehement desire to always be pushing local business development has given him a keen and unique insight into what consumers want and what the economy needs, but he didn’t take any shortcuts when it cam to educating himself. Having completed a business administration degree at the University of Western Ontario and completed a stint as an auditor with KPMG, Canada, he returned to Trinidad back in 1981 with one goal; to revolutionise the video gaming industry, and boy did he accomplish that Speaking about the cinema industry in the region, he is candid about the humble beginnings; “The cinematic industry in Trinidad and Tobago was on its knees before MovieTowne came into being.

People preferred DVD’s, VHS and Betamax at home to going to the

ECO

FR RIENDLY LY Y BOT T TLE

cinema and considering the conditions of the old auditoriums, it was no surprise. There was little or no variety in choice, the bathroom facilities were deplorable and it was a dowdy and intimidating experience. Customer service was also far from polished.”

24 | Endeavour Magazine

MOVIETOWNE

Highly regarded as the premier Cineplex, shopping and

not limited to simple cinema chains. Instead, these incredible

entertainment complex in the region, MovieTowne was a breath of

complexes offered a multitude of shopping centres, restaurants and

fresh air for Trinidad and Tobago when it opened in 2002, as it offered

entertainment suites as well. It’s the small details that make a huge

high-end, family-friendly entertainment at an affordable price. It

difference though; “Our Cineplexes are themed along the lines of

also appears to have singlehandedly reinvigorated the passion for

Hollywood, with the latest being a back drop of Jurassic Park with

seeing new releases up on the big screen. By offering sate of the

all the dinosaurs as an attraction. We also have various life sized

art facilities, up to the minute sound quality and exemplar customer

models of Batman, Chewbacca from Star Wars, the Joker, Gollum

service, MovieTowne quickly became a favourite destination

and Shrek…and these are just a part of our growing museum of film

rather than an idea that was, initially, heralded as something of an

characters.”

unnecessary flourish of modernisation. “I wanted to bring the glitz

What’s really interesting to note is that people aren’t simply

and glamour of a Hollywood to movie fans here on the islands and

attending these cathedrals of modern entertainment, they are

give people a real experience. Also, I wanted to introduce people to

sitting up and taking notice of the man behind the brand, with

a far higher level of customer service than they were accustomed

Derek becoming something of a local hero and a figurehead that

to. MovieTowne was ahead of its time and I believe we have really

represents what young people growing up in Trinidad and Tobago

opened people’s eyes and changed their expectations.”

can accomplish with hard work. That’s because this isn’t just a

With close to 14 years of successful operation under their

business enterprise for Derek, it’s a way of life and offers a tangible

belt, it should come as no surprise that Derek didn’t want to stop

way to give back to the local community, something that has not

at just one complex, so in the years that followed the opening of

gone unnoticed. “MovieTowne is more than a business, and is now

the initial location, expansion was rapid and impressive. A further

a cultural, educational and charitable institution on the islands.”

two complexes were opened which, like their predecessor, were

26 | Endeavour Magazine

“We promote and fund youth education through film and we

Special Construction Limited Building and civil works from foundation to finish

T: 647-9446 • F: 647-9519Limited • E: s.moonilal32@gmail.com Special Construction provides all building and civil works from foundation to finish. This reliable company was established in 2002 and to date it has proven to be a professionally driven business that deals with design, construction and maintenance of works such as: industrial and commercial buildings, houses, underground cables for T&TEC etc.

This company has endeavours to preserve the distinct qualities of determination, perseverance, honesty, good work ethic and high standards of quality and above all else assures it completes all requirements as specified to ensure customer satisfaction.

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Movie Towne, Port-of-Spain CONTRACT: Clay roof Endeavour Magazine | 27

MOVIETOWNE

founded the Secondary Schools Short Film competition, which

3D technology, thematic layouts and maybe even a VIP section. “

enables film students to not only get specialist support and

While you might think this has all been something of a fairytale

tutoring but win scholarships into higher education courses and we

for Derek, the success he enjoys has come as the result of years

engage in much charitable work while investing in communities.”

of training and dedication to bringing premier entertainment back

What an incredible way to ensure that emerging talent is noticed

to Trinidad and Tobago. Watching films could, on the surface,

and nurtured as soon as possible and Derek sees this as the key to

seem like a frivolous pastime, but Derek has an inherent and deep

continued success for the region.

understanding that they have a much deeper purpose; to bring

With an eye for a development opportunity, Derek is excited

people together. He may not have realised it at the start, but he

about what the future holds for MovieTowne and elaborated

has brought a whole nation together now and we can’t wait to see

about plans in the pipeline; “In Guyana we are opening six screens

how he mixes things up again in the future with his contagious

to accommodate approximately 2000 patrons. HiloFoods is our

enthusiasm for progress and community.

anchor tenant with 55000sq ft super store but we have interest from other tenants such as Wendy’s and Ruby Tuesday, including a bank FCB, First branch in Guyana. Construction has started with the piling works. Also, in San Fernando, we are the anchor for the proposed c3 shopping mall, a project owned by the JT Allum and Carlton Mack family of South Trinidad. MovieTowne South will be 92,000sq feet of cinema and retail space and is probably going to be the nicest Cineplex of the whole chain so far, fitted with eight state of the art cinemas, digital and Dolby surround sound systems,

28 | Endeavour Magazine

30 | Endeavour Magazine

KLW WOOD PRODUCTS (M) SDN BHD WWW.KLW.COM.MY 607-7557733

OPENING AND CLOSING DOORS WRITTEN BY DON CAMPBELL

Since the early 1980s, KLW Wood Products, a subsidiary of the KLW Group, has been a leading manufacturer and supplier of door-sets and related products. The combination of 75 years of wood working experience in the timber industry and 20 years of market experience in supplying their door sets to various markets, means that the company has firmly established itself as the business that is opening doors for the future.

Endeavour Magazine | 31

KLW WOOD PRODUCTS (M) SDN BHD

Doors are not only for keeping things in or out of a property.

Irrespective of culture, country or creed, the door is the first example of how you welcome people. The door to a prison will hopefully be different to the door of a family home and then there are the influences that shape the style and aesthetics of the doors that can affect everything from the decoration, thickness, size and quality of the wood.

T

here are trends to consider, which shift given the fashionable

work very hard to provide the very best that is possible. Constantly

influences affecting architecture at any one time and of course

improving and innovating their products, the doors of today will

the needs and requirements of the doors will differ depending

only be better tomorrow.

on whether it is for commercial or private usage.

Making doors is one thing, but keeping them open for new

Having realised long ago that there is more to making a suitable

opportunities is another and as a business and subsidiary, KLW

door for a customer than just the manufacturing process, KLW

Wood Products is always striving to accrue the latest and more

Wood Products have been able to globalise their product offering

influential accreditations and recently, as a business, they received

and have been putting wood in holes across the globe, including

the ISO 14001:2004 certification.

countries such as Singapore, Philippines, Vietnam, China, Japan,

This accreditation was partly earned by producing green-

Korea, Hong Kong, Sri-Lanka, Cyprus, France, United Kingdom and

labelled, environmentally-friendly wooden door sets made from

the United States. The key, it would appear, is to offer as wide a

sustainable wood sources and recycled materials from agricultural

selection as possible, to meet all the needs of a particular door.

waste as well as forestry waste. This added to the certificate ISO

Their products include timber doors, flush doors, engineered doors,

9001:2008 certification KLW Wood Products that had already

solid doors, project doors and even customised doors.

been received and makes both of the Group’s Malaysia and China

The production facility is located in Simpang Renggam, Johor,

operations under Dongguan Lebex Doors Co., Ltd. (“Dongguan

Malaysia where they have an aggregate gross production floor area

Lebex”) certified under both the ISO 14001:2004 and the ISO

of approximately 270,000sqft, with state of the art computerised

9001:2008 standards.

equipment and machineries providing an average production capacity of 15,000 door-sets per month.

The ISO 14001:2004 standard provides organisations with a framework for an effective environmental management system

Since, as a business, KLW are an end-user themselves, they

that aims to achieve environmental goals like protecting the planet,

understand what the end-user wants most in their doors. Quality

preventing pollution and minimising the environmental impact of

and durability have never been secondary at KLW; a door is made

business operations.

to last, with some of them being lucky enough to have the hands of

KLW Wood Products was certified to be compliant with

many generations taking hold of their knobs and opening them up.

the standard based on an audit conducted on 31 March 2015.

A proud company, KLW Wood Products have made this kind

Managing Director of the Group, Mr Lee Boon Teck said, “We feel

of long-lasting quality and design a mainstay of their offering and

encouraged to receive this certification and this is an important

32 | Endeavour Magazine

seal of endorsement for our products. Environmental protection continues to remain a growing concern in our industry as well as in this world. More consumers, especially those in our key two markets, like Europe, are demanding products that come from companies with certified environmentally sustainable operations.

We expect this trend to grow and are taking steps to restructure

are proud to be working with KLW Wood Products

our business and readjust our operations in order to raise our standards in sustainable practices as a business and to become a more environmentally conscious organisation in all aspects of our operations. Our sustainability drive applies to new ventures that we might embark on in the future. In fact, one area we are now looking at is reusing and recycling our waste materials, like wood off cuts and sawdust that we generate from our daily operations.

Ideally, we want to become a zero-waste operation.�

Apart from the ISO certifications, both KLW Wood Products and Dongguan Lebex also have a Chain-of Custody certification from the Forest Stewardship Council (FSC), which assures consumers that the wood originates from forests that are managed to meet the social, economic and ecological needs of present and future generations and that the flow of wood is tracked throughout the entire production process. This is in addition to the European Union Timber Regulation prohibiting the use of illegally harvested wood, which KLW already complies with in order to be a legal distributor

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of wood products into Europe. In addition to its manufacturing operations in Malaysia and China, KLW’s wholly-owned subsidiary in Singapore, KLW Joinery Pte Ltd, engaged mainly in the supply and installation of wooden doors to the Singapore market, also has a Singapore Green Label award for using renewable and sustainable materials for its products available for sale in the Singapore market.

THE INDUSTRY There will always be a need for doors and this industry will continue to be profitable, regardless of the technological developments and creations of robotics. Like toilet paper and chairs, doors and door frames are an ever-present mainstay for humanity.

While able to offer other wood products, KLW Wood Products do not need to thanks to the demand for their doors and the genuine need of their product. With housing and business premises developments on the rise, their phones are ringing off the hook and the output numbers mentioned above are only set to rise.

So, it is reassuring that KLW Wood Products are so focussed on creating them out of waste materials to help protect the environment and to not make a drain on already stretched natural resources. It neatly illustrates the long term vision that this company has for themselves, having seen the need to proactively find a way to safeguard the environment through recycling, reconstituting and recreating.

When the doors open in this industry, KLW Wood Products is behind them.

Endeavour Magazine | 33

34 | Endeavour Magazine

AMBATOVY MINES WWW.AMBATOVY.COM 261 20 22 397 35

MINING THEIR OWN BUSINESS WRITTEN BY AMY TOCKNELL

Found in Madagascar, Ambatovy is a giant in the nickel and cobalt mining industry. Endeavour Magazine got up close and personal with this impressive organisation, to find out how they consistently manage to stay ahead of the competition, while exceeding expectations.

Endeavour Magazine | 35

AMBATOVY MINES

Based in Madagascar, Ambatovy is a specialist in the field of

large-tonnage, long-life nickel and cobalt mining and are held in extremely high esteem within the competitive industry. The largest foreign investment to ever have been made into the country, at a total cost of US$8 billion, the accolades don’t stop there, as it is also one of the biggest nickel mining operations throughout the world, but that doesn’t mean that small considerations have been forgotten.

“A

mbatovy aims to be a leader in operational efficiency, health and safety, environmental management, and social engagement – while contributing to the long-term

prosperity of Madagascar.”

Despite having a huge reputation, the finer details are never far from the minds of senior managers and with a clear directive to always be contributing to to the communities that they operate in. It’s this small operation thinking that has directly lead to them getting such huge recognition for all their commercial and social endeavours.

“Ambatovy is already a major contributor to Madagascar’s national prosperity and a source of revenue for its people and government. During its lifetime, Ambatovy will generate important economic and social benefits through the payment of taxes and royalties, investment in infrastructure, job creation, local business development, and technology transfer as well as training, education, and health-related programmes.”

Ambatovy is the result of three companies coming together with a plan; to work within parameters of transparency, responsibility and sustainability, which is no surprise given that the three owners herald from Canada, Japan and Korea. With corporations from such prestigious countries at the helm, there was always going to be a firm underpinning of good business practices and that is what makes Ambatovy so unique. There are no quick fixes, no shortcuts

36 | Endeavour Magazine

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AMBATOVY MINES

and there is no interest in simply paying lip service to the standards

will produce 60,000 tonnes of refined nickel, 5,600 tonnes of

that should be adhered to within such a dangerous industry; do it

refined cobalt and 210,000 tonnes of ammonium sulphate fertiliser

right or don’t do it at all. This is eloquently demonstrated by the

annually, for at least 29 years. This will place nickel as Madagascar’s

environmental pledge that is in place.

top export, providing a significant stimulus to the national

“As a responsible mining enterprise, Ambatovy is committed

economy.”

to upholding stringent environmental standards including the

Great news for the local economy, but also the company itself,

Equator Principles and the World Bank Group’s International

this level of production will only serve to further propel Ambatovy

Finance Corporation Performance Standards. To meet and surpass

to stratospheric levels of achievement, something they are,

these requirements and commitments, Ambatovy has developed

understandably, keen to enjoy.

a comprehensive approach to environmental management, which

“Ambatovy’s operations start at the Mine Site, near the

will ensure compliance, reduce residual impacts, and mitigate

city of Moramanga, 80 km east of Antananarivo, the capital of

risks. Simultaneously, Ambatovy is implementing a world-class ’

Madagascar. To produce fully refined metals, Ambatovy uses the

biodiversity offsets programme’.”

hydrometallurgical process, a technology developed and perfected

The question now, has to be, what is it that Ambatovy is hoping

by Sherritt International Corporation. This industry-leading process

to achieve? What are the targets that they aim to meet and what

ensures nickel and cobalt recovery in excess of 90%, high-quality

do they mean in wider terms, for the local economy and industry?

product standards, low-cost production, and is in use worldwide.”

“Ambatovy is now in its operations phase ramp-up. In 2014,

With nickel being such a frequently used commodity, there is a

the company completed the 90/90 production test, achieving 90%

huge call for a regular supply throughout the world, meaning that

capacity for a 90-day period. In September 2015, the company

the operation has effectively garnered itself a captive audience.

acquired financial completion. Once fully operational, Ambatovy

That’s no accident, however, as a highly experienced marketing

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Endeavour Magazine | 39

AMBATOVY MINES

team have certainly earned their crust by assessing the viability

teamwork, and collaboration to achieve our goals. We endeavour

of this gargantuan operation. Added to this is the fact that cobalt

to develop our employees to their highest potential, driving

is a much sought after ingredient too, making this a win-win set-

engagement, commitment and dedication and increasing pride in

up, with even production waste materials having a use, as an

Ambatovy.”

agricultural fertiliser.

While Ambatovy are certainly not the first operation to

Despite the relatively stable market, audacious production

emphasise the importance of effective and supportive management,

plans and solid foundations, none of the success that Ambatovy

the way in which they conduct themselves is proof incarnate that

is enjoying is being taken for granted or being used as an excuse

they are one of the few to really believe the words they say. It’s

to forget about the importance of best practices. With this in

one thing to ensure constant injections into the local economy

mind, the company has a stringent set of values that underpin

and to proudly demonstrate a desire to work in an environmentally

every undertaking and a clear mission as to how they want to be

responsible and sustainable manner, but it’s quite another to have

perceived, as a “leader in the sustainable production of high quality

a genuine affinity for every team member and to acknowledge the

nickel and cobalt for the global market.”

key role they play. In fact, that’s worth more than all the nickel and

Respect for people, responsibility, integrity and excellence

cobalt in the world; that’s business gold.

are the cornerstones of Ambatovy and won’t be compromised for commercial gain or industry influence, making them not only the ideal partner for business contacts, but also an employer worth dedicating a career to.

“We recognise the diversity of our workforce, both our employees and contractors, as a strength. We promote trust,

Bullseye

Distributors

The proven solution for mining industry packed meals • Chilled, frozen, regenerated, fresh hot food • Nutrition sealed in • No leakage or spillage • No messy portions • High hygiene protection • Optimum portion control • Low waste • Sustainable/recyclable packs Full service includes on-site survey, tailored solution, training of your teams, implementation of system, documentation and support.

Tel: +44 (0)1525 863911 • info@bullseyedistributors.co.uk • www.bullseyedistributors.co.uk 40 | Endeavour Magazine

FEEDING THE MINING INDUSTRY THE “PACKED MEAL PROBLEM” RESOLVED

D

elivering thousands of meals every day for those doing one of the toughest jobs on the planet can be transformed with a simple switch to a sustainable new meal delivery tray.

This revolution in food quality and service has already taken place on Madagascar at Ambatovy mining project and is also taking off at Oyu Tolgoi mine in Mongolia. The step change in food service came about because those behind the Ambatovy project are committed to contributing to sustainable development in Madagascar far into the future and long after they have left. And this commitment runs through to the smallest detail including adopting eco-friendly meal trays for the 1700 workers who need a healthy, nutritional meal three times a day.

As Peter Prior of Bullseye, which developed the packed meal system, explains, “Miners work hard and deserve good food. When we were first approached for this project we identified a number of issues preventing not just a sustainable meal delivery but also affecting the quality of food and presentation. The oldfashioned plastic food trays they were using not only meant meals got cold quickly but were also difficult to transport and food became quickly messy and mixed together. The plastic was also not environmentally friendly.”

Bullseye trays are made from eco-friendly paper pulp and the separate compartments sealed with film lids by Bullseye machines mean that food such as a typical three course lunch of meat, rice, salad and dessert can be delivered to even the remotest parts of the mine without affecting quality and presentation. In addition, before the new trays were introduced it was not possible to

include sauces or juices with food as these would run into other courses in transit. Now the meals, which are freshly made and packed in a central kitchen, can be sealed, stacked and shipped to workers without the problems of the past and with the big advantage that the used paper pulp trays can then be separated for recycling.

The site catering team also developed a new range of menus especially for the new packaging and Bullseye worked directly with them to install the sealing machines, train the operators and organise the distribution process with insulated bags which they had created especially for the purpose.

Since he launched his range of food trays in the UK, Peter Prior has captured markets in sectors ranging from care homes and meals-on-wheels to prison cells and environmentally conscious ready-meal makers. But the global reach of his web site is what led to the enquiry for a solution in Madagascar and the interest now goes even further. “We have just commenced service at the Oyu Tolgoi mine in the Southern Gobi desert where by 2021, around 6,000 workers will extract nearly half a million tonnes of copper and 425,000 ounces of gold every year”, says Peter Prior. “Suddenly even the most remote corporate operations are seeking the greenest route to feeding their employees and helping improve food quality as well.”

Contact Bullseye + 44 1525 863911 www.bullseyedistributors.co.uk info@bullseyedistributors.co.uk

AUTOMOTIVES ‘MODERN MUMS’, MILLENNIALS AND ‘QUINTASTICS’ PROPEL FORD TO UK’S FASTEST-GROWING SUV BRAND WRITTEN BY JACK SLATER

O

fficially the fastest-growing SUV brand in the UK, Ford boasted 44,251 sales in 2015 which were 17,112 more than in 2014 To better understand this boom, Ford commissioned a

survey of 5,000 people across Europe and it revealed that nearly one in three mums with children still at home are thinking of buying an SUV, as are one in four of 17- to 34-year-olds and one in five of today’s generation of active 50-Somethings, dubbed ‘Quintastics’.

SUVs are increasingly seen as fuel-efficient, environmentally friendly and attainable. Perceived as offering a stylish, safe family car for modern mums, a sexy choice for millennials and supporting active lifestyles for 50-somethings, the percentage of SUVs sold in Europe compared with total car sales has grown from 6 per cent in 2005, to 23 per cent in 2015 and is expected to rise further.

“SUVs have grown from a tiny niche in Europe to one of the most significant automotive trends of the past decade,” said Roelant de Waard, vice president, Marketing, Sales & Service, Ford of Europe. “Every time someone predicts SUV sales will cool down, they are proven wrong. That’s because SUVs have widespread appeal with men and woman, young and older people.”

What the survey has highlighted is that perception of SUVs has changed dramatically. Of those surveyed, 82 per cent say that SUVs are no longer just a luxury vehicle and have become more fuel-efficient and environmentally friendly over the past five years.

42 | Endeavour Magazine

Nearly all recognise that SUVs are now available in a wide variety of sizes and options.

For Millennials, the newest generation buying cars, the SUV is a symbol of success. For 47 per cent, driving a car that they want

“Our range of three SUVs, with the upscale all-new Edge,

to be seen in has become more important over the past few years,

arriving in dealerships across Europe now to complement our mid-

a feature that 37 per cent most associated with SUVs. For 45 per

sized Kuga and compact EcoSport, offers a wide variety of personal

cent, driving a car that is sexy has become more important over

choice,” de Waard said. “We predict sales of 200,000 Ford SUVs in

the past few years, a feature that 35 per cent most associated

Europe this year – up by 200 per cent from 2013 – with 60,000

with SUVs. and for 36 per cent, driving a car that makes them feel

expected to sell in the UK.”

powerful has become more important over the past few years, a

The survey shows that recognised SUV strengths are becoming

feature that 45 per cent most associated with SUVs.

increasingly important to car buyers. Of those surveyed, 82 per cent

Those in their fifties are now increasingly likely to continue to

say keeping their family safe has become more important and 52

follow active pursuits and the key attributes ‘Quintastics’ associate

per cent identify this feature most with SUVs. Further, 78 per cent

with a modern SUV have become more important. Over the last few

say performing well in bad weather has become more important

years, a high driving position has become more important for those

and 57 per cent identify this feature most with SUVs.

aged 50-59, with a high number wanting the same car to get them

Practical considerations are a high priority for modern mums, as

around in the city or in the country. SUVs represent and support

is style. It is clear that over the last few years, a car that keeps their

an active lifestyle, which has become increasingly more important

family safe has become more important for 91 per cent of drivers,

for all generations as activities tap into the cultural anchor of social

with 59 per cent associating this feature most with SUVs. For more

media and ‘selfies’.

than 80 per cent, good performance in bad weather and on bad

“For all kinds of people, the SUV works because it offers a one-

roads, has become more important, a feature that 63 per cent

stop solution, just like a smartphone that also can be a camera,

associate most with SUVs. For 56 per cent, great looks and style

media player, and torch. An SUV can offer a capable approach to

had become more important, a feature that 48 per cent associated

weekend adventures and a stylish and practical school-run option,

most with SUVs

with great visibility when pulling up to the kerb,” de Waard said.

Endeavour Magazine | 43

MOTORISTS WANT THE ‘RIGHT TO DRIVE’

M

ore than 65 per cent of motorists want to retain the right

between human and machine and will play a significant role in

to drive, even though driverless cars are coming, two new

this fundamental shift – which will see UK roads the safest, most

pieces of research released today have shown (April 28th

business friendly and connected in the world.

2016).

IAM RoadSmart – formerly the Institute of Advanced Motorists – conducted an independent survey of 1,000 British motorists and a separate poll among its 92,000 members.

Those 65 per cent of motorists believe that a human being should always be in control of the vehicle, with 53 per cent saying that the focus should be on making drivers safer – not just cars.

“The Government is due to consult this summer on how the UK can lead the development of autonomous vehicles; we are ready, willing and able to participate fully in this discussion.

“One could see a time when motorists might be restricted to driving on designated roads – and possibly just for pleasure rather than for work or getting from A to B.” The research comes as IAM RoadSmart celebrates 60 successful

Members of IAM RoadSmart welcome the hi-tech advances

years improving driving and riding standards across the country

which are improving vehicle safety, but want to maintain their

and unveils a ‘new name, new look and a new tone’ to support 21st

control of a car – even though autonomous technology will be able

Century road users for the next 60 years and beyond.

to do it for them.

IAM RoadSmart is positioned to meet the needs of a new

Sarah Sillars OBE, chief executive of IAM RoadSmart said:

generation of drivers and riders. The change brings together the

“Technological advances that make driving and riding safer for

charity with its commercial subsidiaries – IAM Drive & Survive,

all road users have to be embraced whole-heartedly – but British motorists and our members, do want the right to drive.

“Intelligent cars will deliver a step change in road safety by

Professional Driver Services and Driver Retraining Academy.

Sarah Sillars said: “We are proud of our heritage – and excited about the future.

targeting the human errors we make from time-to-time. At IAM

“The majority of our members feel that improving driver skills

RoadSmart we believe a well-trained driver and an ever-vigilant car

is essential. Nowhere is this truer than in helping drivers to review

is a win-win scenario for the future.

their skills in line with new technology.

“This technology will also prove to be a major boost for business and keep UK PLC at the very edge of technological advance.

“IAM RoadSmart is the leading specialist in the interaction 44 | Endeavour Magazine

“We want to continue to be the best and most recognised provider of training and advice to drivers and riders, a sustainable charity and still be central to all road safety policy making.”

THE OPINIUM SURVEY OF MOTORISTS – RESULTS 65% thought that a human being should always be in charge of a vehicle.

20% thought that driverless cars were a ‘good idea’.

34% thought that driverless cars were a ‘bad idea’.

22% thought that driverless cars would ‘be the norm on UK roads’.

52% thought that driverless cars would never be the norm on UK roads.

16% thought that driverless cars are an ‘exciting prospect’.

When told that 95% of accidents were down to ‘human error’ and that there was ‘a strong case for taking driver control out of the equation’: 24% agreed with the proposition.

15% disagreed with the proposition.

60% said ‘wait and see’.

When asked whether they would ‘consider using a driverless car’: 32% said yes they would.

38% said no they would not.

29% said that they were unsure.

In the poll conducted among IAM RoadSmart members: 87% thought that once driverless cars are readily available driving should NOT be banned by law.

92% would welcome automated systems that stopped tailgating.

IAM RoadSmart has a mission to make better drivers and riders in order to improve road safety, inspire confidence and make driving and riding enjoyable. It does this through a range of courses for all road users, from online assessments through to the advanced driving and riding tests. IAM RoadSmart is the trading name of all businesses operated by the UK’s largest road safety charity, the Institute of Advanced Motorists (IAM) and was formed in April 2016 combining the IAM, IAM Drive & Survive, PDS and IAM Driver Retraining Academy. The organisation has 92,000 members and campaigns on road safety on their behalf. At any one time there are over 7,000 drivers and riders actively engaged with IAM RoadSmart’s courses, from members of the public to company drivers, while our Driver Retraining Academy has helped 2,500 drivers to shorten their bans through education and support programmes.

Endeavour Magazine | 45

46 | Endeavour Magazine

BISWAL LTD (NIGERIA) WWW.BISWALCOM.COM

KEEPING THE LINES UP FOR THE NIGERIAN TELECOMMUNICATION INDUSTRY WRITTEN BY DON CAMPBELL

BISWAL Limited is a Support Service Company with bias for the Telecommunication industry in Nigeria. It is a company whose aim is the effective acquisition, development and deployment of competent resources capable of delivering quality services for the Telecommunication industry. We spoke with the CEO Adebisi Adebutu about his history with the company that he founded.

Endeavour Magazine | 47

BISWAL LTD (NIGERIA)

Adebisi began Biswal on his return to the country after schooling in Ireland and the company was formed at the time that GSM licenses were granted to 2 networks by the Federal Government. For him, what began as a business selling GSM handsets has since evolved to the telecommunication services provider that it is now.

“M

y previous experience can be described as hands-on on the field experience as the Company basically grew in tandem with the telecommunications industry in

Nigeria,” he says, “The company was responsible for sourcing some of the networks most difficult cell site locations, we were also able to achieve this in record time to meet with the network’s aggressive roll out plans at the time.”

Adebisi

explains

that

Biswal

is

a

telecommunications

infrastructure deployment and maintenance service provider that is currently responsible for supporting the business of Africa’s largest and most innovative provider of mobile telecommunications systems. A strong rate of growth has been enjoyed and recently the company had to commission an assembly plant to meet the needs of their customer’s strategic long term maintenance plans, “With our assembly plant’s current capacity, it enables us to assemble a minimum of 150 generators per day. We also have the logistics capability to deploy a minimum of 20 generators within a week.”

Biswal is unique in the industry, Adebisi tells us and that uniqueness is due to the ability to meet and anticipate the customer’s needs. With a product offering that is second to none in the Nigerian telecommunications industry, their ability to provide extraordinary support to their customers. in a seamless manner, is what makes Biswal stand out from the rest.

Business is a booming and Adebisi tells us that the buoyant industry in Nigeria is one that can currently be described as dynamic

48 | Endeavour Magazine

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and steadily evolving to the realities of business; there is an intense

who are responsible for following up with the key customer contact

rivalry amongst the network providers, he reveals, as each network

person to ensure that the needs of the customer are met and any

seeks dominance and sustainability in the current clime.

issues are addressed in a timely manner.”

“But the industry demands innovativeness and diversification

“We see ourselves as partners to our customers. By constantly

from the suppliers into new areas to meet the demands of its

analysing our customer’s needs and wants, we are able to maximise

customers. The possibilities that will be created in the industry are

their productivity through tailor made value creation.” He says.

endless,” he says.

With all the competition for the market in Nigeria, there must be

Not that it is all sunshine and roses. As strong as business is

a continuous pull on their customers from the other providers and

at the moment, there are still issues arising from the uncertainty

this is where the extra touches become so important. Things that

of Government regulations, access to long-term financing and the

are often so overlooked, such as aftersales and customer service,

lack of skilled labour choosing to remain in the country that can be

“We have an excellent after sales team who follow up with each

better used to meet the demands of their ever growing customer

site to ensure that our equipment and services are at par with our

base. It is due to such things that the company has to dedicate

company’s strategy. Customer commitment is essential, as without

strong attention to the retention and training of staff. With over

the customer, we have no business being in business. “

500 staff members in the company, training has to be taken very

This is why they are able to keep ahead of their competition. By

seriously and to assure that all staff work to the right standards there

fully knowing who their competition is and what they are capable

is a mandate that all employees adhere to the highest standards, as

of and then positioning themselves to offer a better service. To

contained in the Company’s policies and code of conduct.

emphasise this, there are a lot of new developments that will be

“All our policies are directly linked to the company’s strategy

keeping the company quite busy leading into 2017, including

to be the best in class service provider supporting the customers

expansion plans for the assembly plant and the possibility of

over and above the customer’s expectations,” he says, “On the

assembling generators for external customers, also, a new training

training side, the HR department is responsible for determining the

facility to increase and close the knowledge and skill gap in the

specific training requirement of the staff as well as systematically

industry and an overdue company rebranding and repositioning.

reinforcing the company’s policies in a variety of contexts.”

“The potential to expand the assembly plant naturally increases

He goes on to add, “We recognise that our people are our

the revenues of the company and institutionalises the product in

greatest resource and each individual’s development is of significant

the market,” he says, “In today’s highly competitive markets, where

importance to the company. This is why we ensure that we equip

clients constantly demand increased project quality that only

each individual with the necessary jo- specific hard skills as well as

those contractors with trained and skilled workers are capable of

softer skills that serve them well as individuals.”

meeting, we have to be one of them. This is why the establishment

On the other sideof the coin, when it comes to their customers, Adebisi reveals that he is a firm believer in building relationships,

of a training facility is essential for our company in our quest to be the best in class service provider in the industry.”

“We have worked with most of our customers for over 10 years and

He finishes up by saying; “Our rebranding exercise gives us

can confidently say that we know the voice of our customers,” he

visibility in the market and aligns with our mid to long term strategic

says, “Our customers have dedicated account officers in our teams

plans to be Africa’s service provider.”

50 | Endeavour Magazine

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52 | Endeavour Magazine

DEGLA CFM WWW.DEGLACFM.COM 202 02 38274990

BUILDING PROJECTS TO LAST WRITTEN BY DON CAMPBELL

Led by CEO Eng. Medhat El Dewary, Degla CFM offers professional construction project management services that are tailored to the size and complexity of any given project and backed by a corporate commitment of total quality management.

Endeavour Magazine | 53

DEGLA CFM

The company Degla CFM brings substantial

management resources to all phases of construction project management, from identification, definition, development and planning to completion and closeout. With a keen understanding of how projects demand precise planning, experience, teamwork and expertise, they are able to provide a comprehensive outlook on every project from preliminary studies to planning, design, and finally construction.

54 | Endeavour Magazine

W

e spoke with Deputy CEO – Facility Management & Technology, Ahmed Maged Hosny, regarding what his company does and what it stands for.

“We began in 2007 as a professional construction project

management firm, committed to excellence and client satisfaction,” he explains, “And our comprehensive services are a natural extension of our experience and core skills.”

Managing the construction process, according to Hosny, the process that Degla CFM rely on is more than merely keen overseeing. As said above, with a hands on approach, they manage the conceptual design phase throughout the project, carrying it through cost and budget controls, scheduling, estimating and expediting. It is as much about people management and so, on behalf of the client, they manage the swathe of contractors, subcontractors and suppliers required to make any construction project a success.

It is more than merely satisfying the client’s needs at stake here, after all. Degla CFM has built itself a reputation over the last nine years and this is down to taking on projects as if they were their own and building them as if their name was at stake. This is very much the case of course, because the construction industry is led by the reputable businesses capable of not only completing by target time but also, more importantly, being able to do so within budget and as efficiently and as smoothly as possible.

“We utilise our insight on behalf of our clients to proactively implement correcting and preventing actions to deliver a comprehensive project package and ensure your project is completed on time, to budget and to the required quality level,” he attests.

It is apparent that the senior staff members of the company benefit from more than 30 years of experience in the construction industry and thus hold detailed knowledge and understanding of the contracting process. Experience is everything in the construction industry, Hosny tells us, “Our project management teams are built from people with the necessary backgrounds, qualifications and experience - be it related to quality, architecture, managerial, structural, civil, mechanical, electrical engineering, IT, or quantity surveying,” While it may appear that the main thrust of the company is punctual and satisfactory completion of projects this is not at the expense of their employee safety. Great measures are taken to ensure that their onsite staff are well versed and adherent to all safety regulations for that particular locale and that personal protection for oneself and for others is at the forefront of their minds. Risks are never worth it in the construction industry and every accident that has caused injury or death can be traced back to someone taking an unnecessary chance. These are not even careless risks. In the same way that experience can be valuable in Endeavour Magazine | 55

DEGLA CFM

this industry, it can also be a danger. Some workers spend so much

objectives and overall strategic business plans and to deal with

time on sites that they believe they know what can happen and are

various areas of corporate governance, which include all the aspects

likely to take risks because they’ve taken similar ‘little’ risks in the

of the company. While the Board is responsible for the leadership

past, but luck runs out faster on a site than anywhere else.

and control of the company it has delegated authority for the

“On every project, workers are valuable and are the life blood

management of the company, through the Chief Executive, to the

of this industry. It doesn’t pay to take risks and we would rather be

executive management, which includes Ahmed Maged Hosny, who

late on a project than be unsafe.”

is also a member of the board.

This actually ties in well with their vision to become one of

Degla CFM considers quality as an ever present element, hence

the reputable multinational companies in the field of project

they see it as their priority task to satisfy and even exceed customer

management in the local and global market, as a reputation for

expectations by delivering the quality level that their clients expect

safety and fairness attracts the necessary workers.

from them. To achieve this properly they have implemented a

“It is our mission to offer our clients an outstanding

Total Quality Management System that can assure continuous

accomplishment for the process of project management in the

improvement and maintain a sustainable amount of growth, “Our

field of construction management,” Hosny says, “You can’t do that

system is designed to fulfill the ISO 9000:2000 requirements as

without the workers believing you’ll keep them safe.”

well as the ISO 10006:2003 project management guidelines,”

At their core, Hosny says, is the belief that total quality

Hosny says, “Our approach to providing our customers with an

management is the only way to achieve the desired level of quality

outstanding service is based on the profound knowledge we have

for their service. Lending credence to this is that the Degla CFM

gathered and the empowerment of our employees.”

Board of Directors is a distinguished group of leaders with proven

After all, history is detailed and decorated with buildings from

track records in various lines of business. This plays an active role in

the past. Perhaps future generations will look upon Degla CFM’s

determining the growth and direction of thecompany.

projects and marvel at their remarkable beauty and longevity.

The Board of Directors meet quarterly to review the company

56 | Endeavour Magazine

58 | Endeavour Magazine

CB GROUP WWW.MYCBGROUP.COM 001 876 924 6000

RISING TO THE TOP WRITTEN BY AMY TOCKNELL

The CB Group has made light working of rising to the top of the Caribbean bakery industry.

Endeavour Magazine spoke to the family members that still run this impressive operation to find out what it takes to enjoy such huge success.

Endeavour Magazine | 59

CB GROUP

Despite the stratospheric rise to fame that the CB Group has

enjoyed over the past few decades, it hasn’t always been plain sailing, as Karl Hendrickson, company figurehead, once divulged that despite knowing how to bake, he had no idea how to run a company. Perhaps this is the ultimate example of passion overcoming shortcomings and learning ‘on the job’. With his desire to break down processes into their individual components in order to make them more efficient, however, Karl already had the recipe for success in his grasp.

S

tarting as a family-run company in Jamaica, the CB Group blossomed into the largest and undisputedly most allencompassing bakery in the region thanks to their wide variety

of breads, biscuits and buns. Sensing a dire need in the community for reliable food basics deliveries, they diversified into poultry processing and even a far-reaching agri-operation. This natural integration of other industries means that when a Jamaican family sits down to enjoy a family meal, there is more than a good chance that something on the table has been provided by the CB Group.

Having been founded in the 1950s, it wasn’t until the 1980s that the company really picked up the pace. With a firm determination, the family-run company decided there was scope to further diversify their interests in the food industry, which lead to the creation of animal protein production subsidiaries, animal feed manufacturing and a much-lauded distribution network. It was this brave move that has shaped the CB Group as it stands today and has seen them propelled into the industry as the supplier of premier commercial livestock feed throughout Jamaica, but the organisation didn’t stop there. In fact, they were just getting started.

Making significant investment into the tourism industry, in the form of hotel acquisitions, the CB Group is now in an enviable position, giving back to the region by way of creating numerous employment opportunities and stimulating the local economy.

That’s what’s so admirable about this operation; nothing is done purely with commercial gain in mind, there is a genuine and insatiable desire to give back to the region that helped it to become

60 | Endeavour Magazine

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CB GROUP

such a success. You’ll never hear that the CB Group has forgotten its

commercial egg operation that produces regular eggs and Omega

roots, a rare, but valuable, commodity in a modern business world.

3 enriched eggs, which are for the hotel and supermarket trade.”

With roots in mind, it is worth noting that since Karl’s retirement,

Following a devastating turn in the dairy market, Amiel is

the company hasn’t fallen into the hands of outside investors, as his

passionate about rebuilding the sector, so that it can once again

daughter, Lori-Ann adeptly stepped up to the plate to succeed her

enjoy natural and organic growth, “We are working on redeveloping

father as managing director, supported by a team of experienced

the cattle industry because in the past, the colonies have suffered

senior managers, including her husband and son. This is still a

from gifts of kindness and Haiti is an excellent example of this.

family enterprise and one that keeps in excess of 4,000 Jamaican

Europe and North America gave us surplus milk powder and butter,

nationals in permanent employment.

which could have destroyed the local dairy industry. So now there

Recognising that nothing good comes from bad intention,

is no surplus; we have to rebuild again, without international

above board and exemplar farming standards have always been

aid.” While this might sound like an uphill battle, the company is

adhered to, thanks to a committed and trusted network of farmers.

confident it has the resources and strength to manage exactly this

Dr. Donald Keith Amiel, manager of corporate affairs, was pleased

and thanks to fortuitous geographical positioning, Amiel reassures

to elaborate. “We produce 25-30 types of animal feed for farmers

us that there is no stopping progress. “Until now, Jamaica has been

in Jamaica and nine other countries across the Caribbean. It is

sustained by countries that have growing seasons of just seven

an integrated broiler operation that produces about 30 million

months because of the cold weather and snow, but by virtue of

kilograms of chicken meat per year from a hatchery that turns

Jamaica’s idyllic climate, we can produce things 365 days a year. So

out around 600,000 baby chicks a week. In addition to the broiler

the company is now growing grain in an effort to compensate price

operation, we are on our way to becoming the biggest pork

fluctuations in the market. For example, we have an advantage

producer in the country with a complete food chain operation,

over North America as they only have one crop per year, whereas

from a research facility right through to processing. We also have a

we can have two. We want to use our resources and broaden out

62 | Endeavour Magazine

what we do, therefore becoming less dependent on international markets for raw materials.”

While international support is most definitely something the company would like to move away from, in a bid to help Jamaica to really stand on its own two feet and become an independent business giant, branching out in a commercial sense into foreign markets is on the cards. Already, American, Canadian and British interests have been explored, with Amiel believing that tourists will appreciate the opportunity to taste food that invokes memories of treasured holidays. “Tourists that visit here should be able to take home some of the flavours they were exposed to, so expanding into herbs and spices as well as canned products should enable us to be in a strong position and broaden our exposure.”

An upstanding, longstanding family enterprise, the CB Group shows no signs of slowing down for anybody and we know we’ll be hearing amazing things about them for years to come. It’s almost funny to think that this is a huge corporation that was started by a man who claimed to know nothing about business, when clearly, his approach is something many more set-ups should strive to emulate if they want to enjoy even a small slither of the success of his dream.

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Endeavour Magazine | 63

64 | Endeavour Magazine

SEYCHELLES PORT AUTHORITY WWW.SEYPORT.SC +248 4294700

KEEPING ABREAST OF EVERYTHING WRITTEN BY DON CAMPBELL

Twelve years ago in 2004, the Seychelles Government identified the need to restructure and systematically improve the Ports and Marine Services Division. This resulted in the creation of two separate bodies; one focussed on the administration of the maritime safety and the other, the Seychelles Ports Authority.

Endeavour Magazine | 65

SEYCHELLES PORT AUTHORITY

Since then, this has proven to be a fruitful decision and has served to

give fresh momentum to activities at the port, something that has been very well received not only by the customers but also by the organisations involved with Seychelles.

“I

n 1978 Seychelles became a member of the Inter-

focus is not the port itself, but our manpower.”

Governmental Maritime Consultative Organisation,” says Lt

He explains that the Corporate Services and Human Resources

Col. Andre Ciseau, CEO of Seychelles Port Authority, “This

Department is the sector responsible for the company’s most

is an international organisation that is responsible for improving

valuable asset and that this department’s main objective is

maritime safety and preventing pollution from ships.”

establishing equitable policies in order to ensure effective Human

Having a company directly focussed on the management of

Resources management. It also aims to support their mission and

the ports is advantageous, especially considering that due to its

objectives through a set of key strategies. These strategies highlight

tranquil nature and remote location, the Port is a safe haven for

the importance placed on teamwork and include such things as

ships and is continuing to thrive as a stopover for large vessels.

working effectively with all divisions by identifying and responding

SPA is headed up by Col. Andre Ciseau, who sits at the head

to their changing needs and providing leadership and guidance in

of a board of directors appointed by the minister and as a group

the development and implementation of equitable administration

they are responsible for providing efficient port services, safety and

policies and procedures.

security as well as planning, development and leasing of properties within the Port boundaries.

“For all employees,” he says, “We encourage growth and opportunity and aim to foster fair and open communications.”

Located in Victoria, the Port Victoria saw the opening of its

Recruitment and retention strategies are in place and focus on

industrial port in 1975 with the aim to construct a new port facility

flexible remuneration packages in accordance with PSO and proper

to increase ship turnaround times and allow larger ships to berth.

schemes of service, to offer an attractive career structure, a healthy

The port opened in stages between September 1974 and May

and safe work location and the chance to foster a positive work

1975.

environment that encourages staff excellence through appropriate

The Port and Marine Division ensure a smooth and safe flow

training and development.

of traffic using the Port as well as ensuring the best conditions for vessels to enter port, work their cargo and leave with minimum delays.

“The mission of the SPA is to drive the economic growth of the Republic by providing efficient services and facilities at competitive rates,” Col. Andre Ciseau says, “To do this however, our primary

66 | Endeavour Magazine

BUSINESS DEVELOPMENT Supporting each other, the accruement of talented and dedicated staff fits well with the Business Development Division, who’s primary function is to ensure that all assets of SPA work to the optimum and contribute their fair share to the total revenue

SEYCHELLES PORT AUTHORITY

of the Authority. Coinciding with this, they ensure that all tenants

by the Seychelles Ports Authority. “This statistical information is

are managed efficiently and contribute rental revenue to the full

presented in the form of an Annual Bulletin and forms the basis of

extent.

most decision-making in Port related investment decisions,” Andre

“Another function of Business Development Department,”

says. Many institutions, both local and international rely on the SPA

Andre tells us, “Is to ensure that new business and commercial

statistical bulletin to make their decisions and gain an overview of

opportunities are constantly identified and developed in order to

the performance of the Seychelles Ports Authority.

ensure a sustainable stream of inflows into the Authority.”

A diverse segment of the company, this department has a number of different areas to focus on. They work in close partnership

PROJECTS AND INFRASTRUCTURE

with the Finance Department to ensure that costs and expenses

Keeping the Port at a high-functioning level where SPA is able to

are contained in order that together with an increased revenue

offer the services that they do is an ongoing necessity that includes

base, the net revenue of the Authority are kept to its maximum

maintaining all of the port premises and infrastructures (Mahe ,

potential. They are also responsible for the analysis and review of

Praslin & La Digue). This envelops the managing, coordinating and

all legal documents linked to SPA such as the lease agreements

facilitating of multiple reengineering and process improvement

issued to tenants, harbour dues regulations, and the Seychelles

initiatives related to the development and enhancement of the

Ports Authority Act. According to Andre, this responsibility requires

Port Victoria and the inter-island jetties- this also forms part of the

a high level of diligence and collaboration with legal experts, which

master development plan.

are currently being outsourced.

They provide strategic, expert advice and consultation on the

Another dimension of the business development department

design and implementation of new Port or Jetty infrastructure

is its responsibility for the collection, analysis and interpretation of

development and directly develop integrated projects plans,

the statistical report on the entire spectrum of activities undertaken

implementation schedules and cost estimates for major long-term

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MAN Deutz Wartsila and many more… engine partsSMSA has to carry out, the administration has to make it clear to projects. All of this is then communicated• through the executive management and administration teams so that Andre and his crew vessels that they must pay their harbour dues to the SPA in order • reverse gearboxes are always abreast of the status of current project initiatives. to have their certificate of registration/ survey issued. As a result of the new agreement, SMSA has also agreed to assist SPA with • flexible couplings any relevant information it may have about vessels it registered • generator sets and those berthed in Seychelles waters as and when necessary.

NEW DEVELOPMENTS One of the newest developments at SPA is the establishment Subsequently, SPA now has the responsibility of working very • separators of a protocol that enables vessels to pay harbour dues. Together closely with SMSA to ensure that the correct protocols needed to ensure vessels pay their required harbour dues, are followed. It is with the Seychelles Maritime Safety Administration (their sister • dredging components company), SPA will now have a smoother way of dealing with also up to SPA to provide proof that the dues have indeed been other respective vessels paying for their harbour• dues, now thattechnical the two paid. supplies parties have signed an agreement clearly stating their specific roles

The signing of the agreement gives SPA the responsibility of ensuring that all visiting yachts entering the country produce their

in the process.

Certificate of Registry - that will only be returned to them NEW AND original simplifying the work carried out by both parties, was signed at the once they settle their Port dues upon their departure.

“This partnership RECONDITIONED PARTSwill allow us to capitalise on the resultant Seychelles Ports Authority, offices on Friday 22 January 2016, in The signing of the Memorandum of Understanding, aimed at

the presence of several representatives from both organisations.

better overall service,” he says.

The chief executive of the SPA, Lt Col. Andre Ciseau and Captain

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Endeavour Magazine | 69

70 | Endeavour Magazine

DHL WWW.DHL.COM.GH +233 302 742444

RESPECT AND RESULTS WRITTEN BY JACK SLATER

What began life as Exel Logistics in November 2000 is now DHL Logistics (Ghana) and has been since May 2008. A proud arm of the overseeing DHL Group, Ghana focusses on air and ocean freight and most recently, warehousing and road freight. Specifically, DHL Ghana is also involved in sub regional and road freight as well as other cross business unit initiatives.

Endeavour Magazine | 71

DHL

DHL Express is a division of the German logistics company Deutsche Post DHL, providing international express mail services and as DHL Ghana is part of the world’s largest logistics company, they have an enviable resource in terms of experience and support that has helped them grow to their current size.

D

HL, was originally founded in 1969 to deliver documents between San Francisco and Honolulu, the company expanded its service throughout the world by the late 1970s. Here the

company was primarily interested in offshore and inter-continental deliveries, but the success of FedEx prompted their own intra-US expansion which began in 1983. DHL expanded to countries that could not be served by any other delivery service, including Cuba, the Soviet Union, Eastern Bloc, Iraq, Iran, China, Vietnam and North Korea.

Development is in it’s very blood and in 1998, Deutsche Post began to acquire shares in DHL and finally reached majority ownership in 2001, completing the purchase in 2002. Deutsche Post then effectively absorbed DHL into its Express division, while expanding the use of the DHL brand to other Deutsche Post sectors, business units and subsidiaries. Today, DHL Express shares its DHL brand with other Deutsche Post business units, such as DHL Global Forwarding and DHL Supply Chain. The Ghana branch is an example of the franchises’ ability to shape itself to fit any freight needs and to adapt to whatever challenges are faced.

One of these challenges would be the downturn of the industry in Ghana. due to macroeconomic factors and local content laws, as Paul Opoku general manager of DHL Ghana says, “We are affected by the rising cost of doing business as a result of ever rising electricity tariffs, fuel prices and other overheads.”

72 | Endeavour Magazine

DHL

In hard times, businesses need to rely on the strength and

company gives full focus to every employee’s growth. Each year,

support of their employees and it is time of need when the loyalty of

our unit managers plan with each staff member for the direction

those employees is demonstrated. Revealingly, businesses that look

they want their personal and professional lives to take by creating

after their staff in times of plenty are usually shown loyalty in times

an Individual Development Plan (IDP). It has a huge impact on the

of need. DHL Ghana currently employs 96 staff and was recently

overall productivity of the company.”

awarded the Top Employers Africa 2016 and Top Employers Global

To maintain the reputation DHL has developed over the

2016 certification. Our comprehensive independent research

decades for its outstanding customer support, DHL Ghana pays a

revealed that DHL Ghana Ltd provides exceptional employee

lot of attention to their customers. Providing logistics services that

conditions, nurtures and develops talent throughout all levels of

are strong both internationally and on the domestic market.

the organisation and has demonstrated its leadership status in

“We meet our customers needs by providing timely, secure and

the HR environment, always striving to optimise its employment

efficient services, powered by a continuous improvement mind-

practices and to develop its employees.

set,” Paul explains, adding that this includes dedicated customer

Certification is only awarded to the best employers around the world: companies that demonstrate the highest standards

service, effective complaints handling systems and real time status notification via DHLi

of employee offerings. The Top Employers Institute’s research

“Aftersales is so important,” he says, “We have created a

assesses all critical areas of the Human Resources environment,

function for taking care of after sales marketing to ensure we meet

certifying organisations that can demonstrate they are continuously

and exceed customer expectations first time, every time. These

optimising employee conditions and leading the way in the

include effective follow up and continuous improvement through

development of their people.

operational and service excellence such as value added services

“Employee development is very important,” says Paul, “The

74 | Endeavour Magazine

and regular updates to customers.”

For the remainder of 2016 and leading into the new year, there are a number of new developments at DHL Ghana that Paul told us about.

“The LCL Service, consolidation in DHL facilities oversees, bonded warehousing,” he says, “This will offer a better range of solutions for customers to choose from, at the same time, we continue to focus on making our customers successful with our current services.”

A great deal of staff training and capacity building that has gone into bringing DHL to where it is today and the team anticipates even more investment into the growth, in line with the African proverb that “If you want to go fast, go alone. If you want to go far, go together.”

“This is our philosophy and our guiding principle, one of respect and results,” he says.

Endeavour Magazine | 75

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NEXUS GROUP HOLDINGS LTD WWW.NEXUSGROUP.COM.NA 264 67 313 770

DELIVER AND EXCEED WRITTEN BY JACK SLATER

Nexus Group is Namibia’s leading building and civil construction group with an annual turnover in excess of N$500 million and with over 700 employees. With a proven capability to deliver a range of projects across an entirety of scales and formats to a multitude of clients in a diverse selection of markets, there is little doubt why they are such big news.

Endeavour Magazine | 77

NEXUS GROUP HOLDINGS LTD

Operating in sectors that include infrastructure, road and

earthworks, property and concessions, mining services, interior fit out and the construction and building sector, there are few areas that Nexus Group doesn’t feature in. Clients include governmental parastatals and local authorities, major mining houses, leaders of industry, large corporate groups, financial institutions and property developers.

O

ne of the reasons for the company’s success and diverse offering is their strength when it comes to tendering, which is definitely enhanced by their membership within the Namibian

Construction Industry Federation, who act as the national voice of Namibia’s construction industry and who have been playing a major role in contributing to the economic prosperity of the nation for over 60 years. All countries rely heavily on their construction entities as it’s these businesses that lay the roads everyone drives on, build the homes that people live in and the buildings they work in.

Vibrant interior design & efficient manufacturing joinery 6 Mc Hugh Street Industrial Area P. O. Box 673 Swakopmund Namibia service@dgfritze.com Tel.: +264 64461143 Fax: +264 64461974

www.golden-design.com

As a member of CIF, Nexus is in very good company. Included in the group are multi-national building and civil contractors, though the bulk consists of smaller contractors and SME’s. Members also include the retail and wholesale building material trade, along with many other manufacturers and suppliers of construction materials and equipment that serve the sector. It also represents specialist trades such as electricians, joiners, plumbers, painters and steelworkers, among others. Furthermore, as CIF is an autonomous, non-governmental and apolitical organisation, an Executive Committee comprised of volunteer members elected at the Federation’s annual general meeting governs the group and the committee is elected from a variety of construction-related sectors, thereby enabling the Federation to speak authoritatively on behalf of all its members.

BACK TO NEXUS While their membership with several over-seeing organisations 78 | Endeavour Magazine

JALU Construction

The aluminium manufacturing company where quality still counts Jalu Construction have over 10 years experience in the manufacturing and installation of windows, doors, shopfronts, sliding doors, both domestic and industrial.

Supplying and installing: The complete Trellidor range to the North of Namibia Automated Overhead Sectional garage doors in various sizes and colours by Superdoors The complete range from Rollup Seranda Industrial roller shutters (doors in various colours, motorized with remote control, hand operated or chain operated) There is literally no opening that we can’t close or secure.

JALU Construction

Your local aluminium manufacturer

PO Box 1505 Tel: 067 – 304672 No 13 River Street Fax: 067 - 304673 Otjiwarongo Cell: 081 129 0767 Email: jalucon@gmail.com Endeavour Magazine | 79

NEXUS GROUP HOLDINGS LTD

may be fortuitous, Nexus has developed quite the footing of their

airports, retail and development of parking lots, residential, office

own. Already strongly active in all 14 regions of Namibia, they also

accommodation, educational institutions, stadia, hotels and leisure

have a strategic intention to cross the border into sub-Sahara Africa

and industrial facilities. They also undertake select residential

including South Africa, Angola, Botswana, Lesotho, Mozambique,

developments for major institutions and industrial clients as well as

Swaziland, Tanzania, Zambia and Zimbabwe.

low cost and affordable housing for the public sector.

Plant and Equipment is continually invested in to maintain the high level of service and support to their stakeholders and keep

THE NEXUS GROUP The Nexus Group comprises of three business units that operate across their geographical areas of operation. Although they are registered as individual operating companies geared for further expansion, these business units currently function as divisions in Namibia.

Their Civil Division has capabilities spanning the spectrum of national infrastructure including municipal infrastructure such as environmental rehabilitation, servicing of infrastructure, water storage reservoirs, municipal roads and stormwater drainage.

Transport infrastructure initiatives including roads, bridges, gravel roads, airport terminals, aprons and runways, labour based projects and railways are also a speciality.

The Building Division covers the full range of conventional construction,

providing

infrastructure

including

hospitals,

up with the continuous demand for excellence. Either by regularly maintaining or upgrading their fleet, they are able to ensure that they are always in the best position to deliver.

Organic growth has played a significant part in the expansion of Nexus. In Namibia, they operate in all construction related industries including roads and earthworks, property and concessions, mining services as well as the construction and building sectors. They even carry out operations that cover shop fittings, refurbishments and construction. Having dominated the Namibian market in such a sterling and all-encompassing fashion, they now seek to expand further into Africa to not only offer services already established but also to put themselves in a position to learn new things and develop new products and ranges of expertise. This falls in line with their overall vision, which is to become a flagship in the

DEMS ALUMINIUM HIGH QUALITY ALUMINIUM PRODUCTS FOR RESIDENTIAL AND COMMERCIAL BUILDING DEVELOPMENTS Windows • Doors • Shop Fronts • Sliding & Folding Doors Balustrades • Enclosures • Revolving Doors

+26461309848 demsalu@iway.na

80 | Endeavour Magazine

construction industry in Namibia, while penetrating and creating a niche in international markets.

Nexus Group is a dedicated leader in providing excellent, value added construction services to their customers with the aim of exceeding customer expectations, while establishing a genuine, lasting and superb customer experience. To achieve this, the company has in place a number of objectives that govern their actions and decisions on a day-to-day basis. They are all equally important and include; focussing on continuous and sustainable top and bottom line growth, creating a desirable place to work, being a natural home for creativity and enthusiasm and offering a safe working environment to strengthen human capital through training and development for the growth of the organisation so as to benefit shareholders and other stakeholders.

For Nexus, their 700 employees are the driving force behind the business and the source of all their capabilities and achievements.

Their country-wide presence and expansion beyond their borders would be impossible if not for these highly skilled individuals and so the company has the strategy of focusing on each staff member as an individual. Instead of marginalising all the employees to merely a number on a spreadsheet, the company addresses each staff

Geotechnical Surveys for structures and solid waste management • Soils and borrow pit investigations for all civil works • All control testing during construction of civil works soils, concrete and bituminous • Mix designs for concrete works and chemical stabilization • Testing of bituminous products • Visual AFFORDABLE AND RELIABLE Assessment of road pavements (Surfaced CIVIL ENGINEERING MATERIALS TESTING LABORA BASED IN NAMIBIA and Gravel Roads) • Traffic Counting • Assessment of foundation and other structural failures • Training programmes in materials testing for staff members of our clients • Job attachment for civil engineering students

AFFORDABLE AND RELIABLE CIVIL ENGINEERING MATERIALS TESTING LABORATORY BASED IN NAMIBIA Endeavour Magazine | 81

NEXUS GROUP HOLDINGS LTD

member’s needs and personal ambitions within the company and

administration staff varying from finance, purchasing, human

look to make these things a reality. The general consensus within

resources, payroll as well as quantity surveying and tendering. The

Nexus is that you cannot expect fantastic work from people who

head office employees 20 staff members altogether.

don’t believe they have fantastic opportunities ahead.

Each of the two construction divisions are led by a General Manager, ie. Jan Hendrick Engelbrecht (Building) and Johan Smit (Civil) who operate from the company’s satellite office in Ongwediva,

BEE PARTICIPATION As a company they are motivated by the potential to be harnessed through

celebrating diversity and incorporating

empowerment into our business culture. They have surpassed the implementation of the Black Economic Empowerment policy in Namibia and in empowering the previously disadvantaged groups and communities. This policy presents an effective solution to addressing historic economic and social inequities, and to this end they support the BEE Policy and practically participate in its implementation. A BEE group has 30% shareholding in the company and are active members of the management cadre of the group.

MANAGEMENT The company employs a flat and hands-on management

while the plant hire division is operating from he Oluno workshop is managed by paul Schoonbee. The remainder of the team consists of highly skilled technicians, site agents, foremen and artisans who are operating from various sites across the country.

In conclusion, Nexus Group is not a business purely focussed on the bottom line, but one dedicated to the improvement of the lives of everyone associated with them. Their values represent the finest understanding of what it takes to be a brilliant company and their focus on teamwork to achieve common objectives, despite contrasting opinions, values or lifestyles is exemplar. Their integrity is directly linked to the inherent expected honesty and truthfulness of everyone’s action and let’s not forget excellence. This is a company that seeks to deliver and exceed what they promise.

structure, which is led by a managing director together with his management. Both are based at the head office Outjo with the

P.O. Box 23775, Windhoek, Namibia Cell: +264 81 1245261, Tel: +264 61 222551, Fax: +264 61 236868 E-mail: ceilcent@iafrica.com.na

82 | Endeavour Magazine

Offering the full spectrum of management and professional skills at a principal level, Gachiku Kamau Architects is a young dynamic Namibian Architectural Consulting firm.

A strong firm driven as much by the team as by its principal Gachiku Kamau, the company Gachiku Kamau Architects is witnessing a shifting in the landscape of architectural design.

Having been involved in the industry for fifteen years and studied in Kenya, Spain and England, founder Gachiku Kamau has been fortunate enough to immerse herself in the best practises of these countries in order to bring them back to Nambia and her own company, which she set up in 2006. In particular, new developments in software have increased efficiency and productivity on a scale unmatched in Africa.

“Fifteen years ago almost everyone worked in 2D platforms” she explains, “3D platforms existed, but it was largely inaccessible to all but the biggest firms. Today, many construction professionals in industrialized countries use 3D enabled software for their modeling. However in Namibia, few engineers andother building consultants have engaged completely with BIM (Building Information Modeling) enabled software, which would’ve have resulted in faster resolution of errors, better coordination between trades and more reliable calculations”.

Having experienced it herself, Gachiku knows the importance of such software and technical developments and what they will offer to the industry back in Namibia, but she reveals that developments are slower back home with some consultants being reluctant to accept the changes in light of the cost of resources such changes will bring.

“Implementing technology is easier for some than others,” she says, “But it is so important to be abreast of new developments to stay ahead of the competition and to get the most exciting projects,” It is also because such projects, as they are undertaking with Nexus, require a great deal of teamwork and when working in a team you have to work with documentation that everyone can understand fully.

GKA was commissioned to design the administration building and the inspector’s block and warehouse for the Oshikongo Inland Terminal and dry port. (pictured) currently under construction by Nexus Construction.

The brief called for simple, sustainable buildings that would gel in well will the surroundings integrate well with the industrial and dynamic nature of a dry dock. It was however expected that the buildings would be able to stand out and define themselves strongly, for their intended administrative functions and offer humane workplaces for those occupying them.

This has been achieved by the properly oriented building which is imperative for Namibia’s intense summers.

In addition the allowance of cross ventilation and deep overhangs further enhance this and facilitate for an appealing internal climate. The choice of color and materials was not only

 www.gkarchitects.com.na  facebook.com/GachikuKamauArchitects

aesthetically driven but put into consideration the ease of maintenance, as well as the thermal property of each of the choices of materials adapted.

Gachiku is confident that things will continue to shift and change as new technology becomes more accessible for companies and individuals alike.

Being at the cutting edge is important for the architectural firm. Employing 16 full time staff, Gachiku surrounds herself with people of calibre and worth, not only those with the highest qualifications and experience, but also the eagerness to learn and work.

“We work hard to create a supportive and engaging environment,” she says, “With a lot of emphasis on staff development, which I believe is crucial and one of the fundamentals of running a business.”

She adds that some of her staff started work on temporary contracts and ended up remaining, others were students looking for experience and some were prominent and very qualified when they joined, all of which are promising signs when it comes to employee loyalty.

GADGETS

TAP Turns Anything You Touch into a Keyboard

Introducing TAP; the revolutionary one-handed wearable which

“Tap has the potential to become the communication mode of

allows you to type by tapping your fingers on ANY surface: a table,

the future, providing fast, accurate interfacing in situations where

a chair, or even your body. Tap is a fast, accurate and eyes-free

no physical keyboard exists.” said David Schick, Tap’s inventor. “Tap

method of interfacing with any Bluetooth-enabled device, including

is more discreet and accurate then voice input and is faster and

smartphones, tablets, smart TVs, and computers.

more precise than gesture-based systems.”

At this moment, traditional keyboards are the dominant

“Tap brings an entirely new dimension to how we can interface

technology for data input into computing devices, but that is

with the digital world,” said Ran Poliakine, Tap’s co-founder. “Tap’s

about to change, as virtual and wearable computing becomes more

fundamental technology is applicable not only to language, but also

mainstream and surfaces on which to use keyboards disappear.

to music, gaming and control. It is a new modality that opens up

Tap technology enables seamless communications, even within

a world of creative possibilities. We are partnering with creative

immersive AR/VR experiences where keyboard surfaces are not

developers and select OEMs to help us unlock its full potential. Our

practical and in wearable computing situations where screens are

goal is to create an ecosystem in which our partners utilise Tap to

too small to type on.

deliver new and exciting experiences for our users.”

The Tap Strap is a soft, flexible, smart-textile which embeds

Tap is being made available immediately to select beta users

an advanced sensing system into a small, comfortable fabric

– initially in the San Francisco Bay area. Tap is expected to ship

strap. The Tap Strap can be worn on either hand or on both hands

commercially before the end of 2016.

simultaneously for two-handed tapping. With each tap, the Tap

A Tap Development Kit will be available to developers to

Strap sends a character or command to a device based on which

allow them to harness the capabilities of Tap into a broad range of

fingers touched the surface.

applications including gaming, AR and VR using the Tap platform.

Users can typically learn to tap in about one hour using the

By supporting an ecosystem of developers, the Tap value to

TapGenius App, a mnemonic-based learning system which combines

consumers can ultimately extend to other languages, games, music,

musical and visual tutorials with a fun and engaging game.

interactive AR/VR and perhaps to new and creative solutions for

Tap also provides a unique solution for blind and low vision

the future needs of computing.

users, who can now communicate on mobile devices with the

A Tap reference design will also be made available to select

speed and ease of sighted users. Tapping can be done with fingers

OEMs for integration into their existing and future product lines

touching anything, without the need for on-screen keyboards,

including wearables and other innovations.

which can be cumbersome for those who use Voiceover and other text-to-speech features.

84 | Endeavour Magazine

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Ad Blocker Integrated Across Opera’s Mobile and Computer Browser - New Technology Significantly Increases Browser Speed A native ad blocker is integrated into both the stable version of the Opera browser for computers, as well as the Opera Mini browser for Android.

Some 60 million people use Opera for computers, while almost 120 million people use Opera Mini for Android every month.

These users no longer need to install an ad-blocking extension or download an app, to experience faster browsing. By integrating the ad-blocker technology directly into the browser code, the new Opera for computers speeds up page loading by as much as 89% compared to browsing without ad blocking.

New Opera Mini is 40% faster Ad blocking is also very useful on a mobile device, where online ads take up precious screen space and slow down the browsing.

For cost-conscious mobile users, there is an added advantage to removing online ads and that is saving money on the data bill.

Opera Mini is known for its compression technology, but by also blocking ads, Opera Mini users can achieve up to an additional 14% in data savings on top of that.

How to activate the native ad-block technology Opera Mini: Under the ‘O’ menu in Opera Mini, tap the data-savings summary. From there, simply toggle ‘block ads’ on and off. On Android, the ad blocker is available in both high- and extremesavings modes.

Opera for computers:

Neuroon: A New Wearable Device That Helps Beat Jet Lag Stanford University study demonstrates effectiveness of light therapy in helping long-haul travellers to readjust their circadian rhythms.

As the demand for air transport continues to grow and longdistance flights become increasingly commonplace, travellers are looking to cutting-edge technology to help combat the sleep disruption, fatigue and poor concentration that often accompanies jet lag. A recent study at Stanford University demonstrated how exposing a person to short flashes of light during sleep could be the secret to minimising these effects. Through manipulating levels of melatonin in the body, there was a significant speed-up in the process of the body adjusting to its rescheduled circadian rhythm.

Using this principle, Neuroon is a revolutionary wearable device that launched in December 2015, providing jet lag therapy for its user.

Through

combining

advanced

brain

wave

and

pulse

The integrated ad blocker can be enabled with a single click in

measurement technology with a comfortable sleeping mask

settings. The dialogue shows statistics on how many ads you’ve

commonly used in air travel, Neuroon uses Bright Light Therapy

blocked overall, as well as on the current page. You can also

to improve sleep efficiency and, most importantly, to alleviate jet

compare the webpage’s load speed with and without ad blocking.

lag. Using built-in biometric sensors, the Neuroon system monitors

86 | Endeavour Magazine

Magical Musical Moments in the Shower With Aquatunes Showering has just become even more enjoyable, thanks to the new Aquatunes Bluetooth speakers from Grohe and Philips.

Premium bathroom design meets expert audio engineering as Aquatunes delivers a high-quality, immersive musical experience in the bathroom.

Aquatunes is as simple as it is ingenious. Simply use the Bluetooth button to pair the Aquatunes speaker with your the user’s sleep architecture, providing advanced sleep analysis,

smartphone or tablet and you are all set for outstanding musical

calculates a sleep efficiency score, and offers optimisation advice.

enjoyment. The Bluetooth range of 10 metres means that the audio

Of all the consumer-grade sleep trackers, Neuroon is the most

source can remain in a distance where it its safe and dry.

sophisticated. It tracks light, deep, REM, and sleep interruptions,

Designed and engineered to be one hundred percent

conveniently displaying the totals in a daily dashboard. Neuroon is

waterproof, the speaker can be mounted inside the shower. Its

comprised of three components: a comfortable mask made of soft,

holder will attach to all standard shower rails with a diameter

hypoallergenic material, the Smartpack, which contains the device’s

between 20 and 25 millimetres. Lasting for up to eight hours, the

sensors and electronics encased in medically certified silicone, and

battery packs enough power for plenty of relaxing and invigorating

the Neuroon app that controls the mask wirelessly using Bluetooth.

showers before it needs recharging.

Jet Lag Blocker is one of the main features of the Neuroon

Its water-resistant induction charging station allows the

which helps combat the sleep problems associated with rapid time

speaker to operate at the washbasin even during recharging. The

zone changes. After setting the travel destination in the mobile app,

unobtrusive lines of the charging station in glossy moon white

the mask automatically fine-tunes the appropriate light therapy

complement the rounded shape of the speakers, whose design is

during sleep (without interfering with it) and offers a number of

inspired both by the latest trends in consumer electronics and by

recommendations to help the user optimize their circadian rhythm

one of the most popular Grohe handshowers.

while traveling. For the best results, users should start the therapy

Using Aquatunes could not be any easier. The simple controls

several days before travelling. By adjusting a person’s biorhythm

include an on/off button, a volume control, a Bluetooth button for

before their travel, the Neuroon can effectively minimise the

pairing to smart devices plus a next/previous track toggle. Two

effects of a long-distance trip before they occur.

LEDs show the status of the Bluetooth connection and the battery status.

Endeavour Magazine | 87

TRAVEL IS IT STILL POSSIBLE TO HAVE AN AUTHENTIC TRAVEL EXPERIENCE IN THAILAND?

88 | Endeavour Magazine

R

ecent news of one of Thailand’s most beautiful islands -

villagers with shrimp fishing, palm leaf weaving, carpentry or

Ko Tachai - closing due to ‘excessive tourism’ has sparked

other daily activities, before relaxing in the gardens alongside

questions on whether it is still possible for travellers

the river and indulging in a traditional Thai evening meal with

to experience the country without heavily impacting the environment.

This news comes 20 years on from the release of Alex

Garland’s cult novel ‘The Beach’, which inspired mass

the host family.

This 2-day bite-size trip costs £178 including 1 night’s accommodation based on 2 people sharing, meals, arrival transfer and guided boat excursion.

wanderlust to Thailand’s turquoise shores. It seems travellers are still striving to find their own slice of paradise and authentic castaway experience. The question is, 20 years on (and swathes of tourists later), can Thailand still offer it? And is it possible to visit this beautiful destination in a way that doesn’t add to the detrimental weight of tourism?

For Rickshaw Travel, the answer to both questions is yes.

Rickshaw believes travel can be a huge social and environmental benefit to the destinations they work with and they aim to maximise the benefit of tourism, whilst minimising the impact and working as sustainably as possible. Each trip encompasses this meaningful travel ethos in some way. It could be that guests stay in an eco-friendly resort that supports the local environment, journey out into the countryside to help a local farmer, stay in a local family home or visit a community based tourism project. Through meaningful travel practices Rickshaw bring travellers closer to the country and community they’re visiting.

Here Rickshaw Travel highlights the top Thailand trips to escape the tourist crowds and embrace local life.

Hold the beach at bay and experience village life by the river The area of Khlong Noi is just a 30-minute drive from Surat

Get lost amongst the giant trees and lakes of Khao Sok In the climactic end of Garland’s book, main character Richard finds himself alone and stir-crazy in the middle of the jungle. Rickshaw Travel doesn’t suggest travellers go insane in the jungle but do recommend discovering a different side of Thailand - the thick jungles and vast blue lakes of Khao Sok. This rare Thailand adventure trip will take travellers deep into wildest Thailand, where they’ll explore enchanting rainforests and swim in sparkling natural lakes. Guests will overnight in two unique places: two nights in the Anurak Community Lodge in Khao Sok National Park, a stunning location hidden amongst the limestone cliffs and one night on a secluded floating house raft, surrounded by spectacular rock formations jutting from the glassy lake. The staff in the Jungle Lodge are all from the local community and the guides will happily point out wildlife and talk about the local conservation projects.

This 4-day trip costs from £345 per person and includes 3 night’s accommodation with breakfast (based on 2 people sharing), most meals, transport, canoe excursion and Englishspeaking guide.

Escape Ko Phi Phi’s crowds

Thani (the main hub for tourists arriving into South Thailand

The famous jaw-dropping ‘beach’ was the iconic destination

by sleeper train), yet it remains relatively undiscovered. During

in Alex Garland’s story and later film adaption. With its

this home-stay, a Thai family warmly welcome travellers to

powder-white sands, turquoise waters and towering limestone

experience village life by the river. Guests can enjoy a guided

mountains, the beach is painted as the ultimate Eden, but since

boat tour along the river and visit a village community project

rapidly gaining in popularity among day-trippers, Ko Phi Phi’s

where the locals clean the river and mangroves to ensure their

‘castaway’ Maya Bay is experiencing an uncomfortable weight

fishing practices are maintained. Guests can also assist the

of tourists.

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For those keen to find a more authentic slice of beach life in Thailand Rickshaw Travel suggests:

Discovering the flavours of Ko Lanta Ko Lanta offers the ultimate combination of white sands and mouth-watering dishes. On this trip guests can try their hand at cooking up traditional Thai sizzling coconut curries, fresh papaya salads and spicy noodles on a half-day cooking class. After learning the local secrets of Thai cuisine they can

bungalow on a white, sandy, palm-lined beach. The experience includes a longtail boat trip to hidden lagoons, abandoned beaches and superb snorkelling spots. Afterwards, travellers can enjoy southern Thai seafood in the local open-air restaurant.

This 3-day trip costs from £258 per person and includes 2 night’s accommodation with breakfast (based on 2 people

spend the rest of the time exploring hidden lagoons by canoe.

sharing), return ferry, transfers and longtail boat excursion with

Profits from the local cookery school go directly to Lanta Animal

snorkelling.

Welfare .

Rickshaw Travel’s drive towards providing meaningful and

This 4-day costs from £168 per person and includes 3 night’s

sustainable travel experiences goes hand-in-hand with the

accommodation with breakfast (based on 2 people sharing) and

need to ensure all the wildlife excursions featured are done so

half day local cookery class.

responsibly and prioritise the welfare of the animals. As part of Rickshaw Travel’s mission, they have chosen to support

Find your own beach and go Robinson Crusoe on Ko Hai Ko Hai is a teeny spec of an island just off the coast of Southern Thailand (Krabi province). Hidden well away from the tourist throngs, those hungering for quiet relaxation in an archetypal tropical paradise will find it here. The islands of the Trang archipelago haven’t been discovered by mass tourism yet, which means the coral remains largely unspoilt and snorkelers will be amazed at the spectacular marine life just below the water.

This 4-day trip costs from £155 per person and includes

Save Elephant Foundation as a local project in Thailand. This project is dedicated to caring for and rehabilitating elephants in Thailand and the Elephant Nature Park is one of its ventures.

This means that as well as having the opportunity to visit the park during the new trip, holidaymakers can also choose to make a one off contribution to the project when booking, with all donations going towards feeding the elephant herd a healthy diet, providing the best veterinary care for their rehabilitation and constructing chain-free enclosures so the herd can roam free 24 hours a day.

3 night’s accommodation with breakfast (based on 2 people sharing) and transfers.

New - Experience Elephant Encounters in Chiang Mai Rickshaw Travel has introduced the option to visit the

Explore secret islands and snorkelling lagoons

Elephant Nature Park in Chiang Mai. At the Elephant Nature

Of all the islands in Thailand, Ko Yao Yai is one of the least

Park, visitors can enjoy seeing the elephants in a more natural

developed and an ideal spot for travellers seeking a remote

environment, with no riding whatsoever. The Park’s mission is

desert island experience. Ko Yao Yai lies in an inland sea south

to promote sustainable elephant-friendly tourism by rescuing

of Thailand, surrounded by uninhabited rocky islands that thrust

and caring for elephants that have previously been mistreated

up from the water, full of secluded coves and tiny, hidden bays.

in camps and circuses. The park is home to more than 35

Ko Yao Yai itself has a few residents, but hardly any tourists.

elephants and travellers can walk with them, watch them play

Guests will spend two nights on Ko Yao Yai Island, staying in a

and even give them a bath.

Endeavour Magazine | 91

EXPERIENCE LADAKH IN ALL ITS SPLENDOUR WITH TUTC’S LUXURY CAMPS Imagine starting and ending your day amidst the highest levels

experience the peculiarities of Ladakhi culture, while enjoying

of luxury, all complete with delectable cuisines and personalised

the luxury of a glamorous abode. For those looking to explore the

services? The Ultimate Travelling Camp is back with the widely

unexplored, one can select and customise the trip from an array

popular Chamba Camp Thiksey and Chamba Camp Diskit in Ladakh,

of carefully selected itineraries from 1-night, 3-night, 4-night and

an unbelievable mix of opulence and nomadic lifestyle set against

7-night packages.

carefully selected dramatic landscapes that prove luxury and nature can coexist beautifully.

Introducing the concept of ‘Glamping’, or luxury camping, to discerning travellers in a unique way, at TUTC, one can closely 92 | Endeavour Magazine

The mobile luxury camps will be operational from 15 May 2016 to 10 October 2016, which is considered to be the most favourable time to enjoy Ladakh.

TUTC’s luxurious camps in Thiksey and Diskit in Ladakh offers

exceptional services such as unlimited Wi-Fi at the Reception Tent,

to their itinerary to make this experience truly unique, such as

24/7 security and paramedic on site, 24/7 electricity, boutique and

exploring the enchanted Pangong Lake, Rafting down the River

library at Reception Tent and service of a personal butler service.

Indus, a session with the Oracle, a cycling tour of the Warila Valley,

Each tent has an ensuite bathroom with access to 24-hour running

enjoy the ancient sport of Polo, and a lot more. The Ultimate

hot and cold water. Each of these tents is triple layered and guests

Travelling Camp can be customised for special occasions for friends

can climate control their tent temperatures to their individual

and families - a celebration, a wedding, an anniversary, or 50th

preference. TUTC’s in-house chef uses garden fresh ingredients

birthday.

to prepare world-class cuisine - regional, Indian and International that suits the taste of the travellers. One can add various elements Endeavour Magazine | 93

BOOK REVIEWS

West Sussex Author Judith Thomson Publishes Third Historical Novel Inspired by the 17th century, Sussex author Judith Thomson has used the fascinating era as the basis for her new novel, High Heatherton . “The 17th century was filled with such vibrant characters and rich settings that it was a natural fit for where to base my novel,” explains Judith.

High Heatherton follows Philip Devalle, the younger son of an earl, who is left penniless when his older brother, declared insane and locked away in Bedlam, inherits his family estate, High Heatherton. When Philip leaves the French army and returns to

Fruit: Grow, Cook And Preserve Your Own

England he has only one aim – to acquire High Heatherton for himself.

Lord Shaftesbury, an old associate of Devalle’s and a prolific schemer, promises to use his influence with the courts to help him

Rosemary Sassoon’s new practical, full-colour book will encourage readers into growing and enjoying their own produce

get High Heatherton back, but Shaftesbury’s help comes at a hefty

Fruit: Grow, cook and preserve your own is a beautiful full-

price. He wants Philip to lead a daring plot – a plot to place King

colour book, resplendent with illustrations and photos, taken in

Charles’ illegitimate son, the Duke of Monmouth, who Shaftesbury

author Rosemary’s old garden in Sevenoaks, Kent.

can easily manipulate, on the throne.

Rosemary has written the book in three parts. First, she

Philip has enemies in England, enemies who would be only too

discusses what fruit you can grow and how to use it. The second

pleased to see him fail, but he knows to tread carefully if he is to

part covers Rosemary’s greenhouse and the techniques and eco-

avoid being tried for treason. All too soon Philip fears that he has

friendly methods she uses to grow her produce and she also takes

gotten himself in too deep and has set in motion a plan that he is

a look at vegetables in this section. In the third and final part of

unable to stop. It’s a dangerous game that Philip is forced to play,

the book, Rosemary focuses on the changing priorities we face

one which could cost him everything, including his life...

throughout our lifetimes.

Copies of Judith’s historical novel, High Heatherton, are available from Matador upon request.

94 | Endeavour Magazine

Having grown produce for 50 years, in the same garden in Kent, Rosemary examines how our life – and demands – changes

Weymouth Author Wins The Prize To Have His Sci-Fi Novel Published By Matador Dorset author Peter Breakspear will have his sci-fi novel End Point published by Matador, who held a competition in conjunction with Writing Magazine.

In October 2015, Writing Magazine announced a competition for one lucky author to have their book published, for free, by Matador. Weymouth author Peter Breakspear entered his gripping sci-fi novel, End Point, and beat off over a hundred other contenders to win the prize.

Chosen by Writing Magazine ’s editor Jonathan Telfer and Matador’s Managing Director Jeremy Thompson, End Point will be published in August, accompanied by a series of articles in the magazine. Peter’s novel was selected as the overall winner due to the quality of writing and its unusual twist on conventional sci-fi themes. “Peter’s entry was well presented, ticked all the boxes and made us want to read on,” commented Jeremy.

Peter, whose wife persuaded him to enter the competition, comes from a background in writing, having previously published the time we have to spend in the garden, from having young

technical articles about armoured vehicles, and was delighted to

children and less time, to gardening in older age, with more time

have won the competition. “No-one was more surprised than

but less mobility. This section encourages and guides readers in all

me!” Peter admits. “This is a huge departure for me and has taken a

situations to keep gardening.

lot of time and many rewrites to get this far – but it’s all been worth

Rosemary’s book will encourage home growing, and guide

it. I hope people enjoy the book.”

readers on how to use their fresh produce. Her teachings hark

End Point will be published and produced as a paperback and

back to the ‘Mrs Beeton’ era – with no expensive or fiddly recipes.

ebook under the Matador imprint, with all pre-press work, printing,

Rosemary, who now lives in Australia, enjoyed many eras of

distribution, ebook conversion and marketing included. Work on

gardening life in her Kentish garden, hopes that Fruit: Grow, cook

the book is well underway, with the cover being designed and

and preserve your own will inspire people of all ages.

approved, the typesetting completed and the first stage of the

Review copies of the book are now available from The Book Guild; Rosemary is available for interview by email and images within the book are available for republication.

marketing having been carried out.

Both formats of End Point will be published officially on 28th August 2016; review copies of the sci-fi novel will be available from the end of May and Peter is available for interview.

Endeavour Magazine | 95