Interpreting the numbers

With so many metrics and ways to measure performance, it’s important that our teams are on the same page when it comes to your products. As an Endeavour supplier, you may be eligible to access free tools through Supplier Connect that provide powerful insights and can better inform your conversations with our Category Managers.

Supplier Connect tools were designed to provide you and your contact at Endeavour with a joint, transparent, and consistent set of performance measures that are a balance of business and customer metrics.

There are two main reports within Supplier Connect: the Supplier Scorecard and the Commercial Report. Each report is updated monthly, with several time frames, including 13, 26 and 52 weeks, as well as FYTD (July - June) - giving the ability to be able to compare, quickly identify changes, and view longer term trends.

Supplier Scorecards

The dynamic scoring system used in Scorecard enables you to see how your results compare to your peer set in each sub-category. You can easily toggle between your own results, and comparative or dynamic score for each metric, while trended reporting allows you to track your performance over time.

The Scorecard contains three reports:

1. An overview where you can see your latest results split by sub-category in one view.

2. A detailed view of each sub-category you have products in, with additional details of the metrics, your last three months’ results, and the current month’s dynamic score.

3. A trend report that you can toggle by sub-category between metric results or dynamic score for the last 12 months. Each report has the functionality to overlay a heat map. This provides an easy, visual and quick way to identify consistent performance or sudden changes.

There are 15 metrics measured in Scorecard which align to five key performance areas:

1. Customer impact

2. Growth and size

3. Competitiveness and profitability

4. Supply chain

5. Collaboration and capability