Imprint Awards 2024 Nominations Guide

Imprint Awards

Endeavour is a huge network full of opportunities to create your own possibilities.

You are supported to grow an idea, yourself, and your career how you want, where you want.

So go on, dream big and leave your mark.

We are together creators.

Image: Cape Mentelle team, Margaret River, WA.

Hi all,

I’m proud to say that this June we celebrate our third birthday as an independently listed company. Together we continue to share our passion; it’s what inspires over 30,000 of us to dream big, and continue to create new products and experiences for our customers and teams to enjoy across Australia and New Zealand.

No matter what you do, or where you work, you’re part of the Endeavour team and play a unique role in delivering our purpose, ‘Creating a more sociable future, together’. The Imprint Awards is your opportunity to recognise and celebrate those around you who have left their mark on our team, customers and communities through thier passion and energy, leadership and commitment to leaving a lasting, positive imprint.

I encourage everyone to read through this booklet and nominate an individual or team who embodies the spirit of each of these awards, as outlined on the following pages.

I look forward to announcing the winners at the 2024 Imprint Awards on 24 July.

Cheers,

Steve

About the Imprint Awards

Our logo is inspired by the imprint a bottle leaves on a surface, however the story of our imprint runs deeper than just a literal mark. It’s also the impression we leave on each other and our customers.

The Endeavour Group Imprint Awards recognise those who best exemplify all that our imprint stands for.

Customer and Guest:

Customer and Guest Experience of the Year Award

Customer Outcome of the Year Award

Innovation of the Year Award

Culture:

Living Our Values Award

Endeavour Spirit Award

Leading the Way Award

Imprint:

People and Diversity Champion of the Year Award

Responsibility and Community Champion of the Year Award

Overall:

Creating a More Sociable Future Together Award

People’s Choice Award

Individuals or teams

Individuals or teams

Individuals or teams

Individuals

Individuals or teams

Individuals

Individuals or teams

Individuals or teams

- Judges Award

- Voting opens June 2024

Customer and Guest Experience of the Year Award (Individual)

Those who are customer legends

Recognising and celebrating individuals who have gone above and beyond to enable exceptional, meaningful experiences and create memorable moments for our customers and guests.

2023 Winner: Mark Hopgood

Who can be nominated:

Individuals

Things to consider:

If you know someone who truly understands their customers and guests and has tailored experiences for them, this award celebrates that accomplishment. Perhaps they achieved outstanding customer or guest results or feedback. If that someone you’re thinking of took customer experience to the next level, nominate them for this award.

‘Hoppy’, is the essence of hospitality. He treats every team member and customer with care and respect and nurtures the team to deliver a great customer experience. Hoppy moves mountains with fundraisers to provide positive outcomes to many charities and community-led causes. His passion quite literally changes lives, creating a more sociable future.

Image: Mark ‘Hoppy’Hopgood accepting his award.

Customer and Guest Experience of the Year Award (Team)

Those who are customer legends

Recognising and celebrating teams who have gone above and beyond to enable exceptional, meaningful experiences and create memorable moments for our customers and guests.

Who can be nominated: Teams

Things to consider:

If you know someone who truly understands their customers and guests and has tailored experiences for them, this award celebrates that accomplishment. Perhaps they achieved outtstanding customer or guest results or feedback. If you know of a team that took customer experience to the next level, nominate them for this award.

2023 Winner: Dan Murphy’s Lane Cove Cellar

The Cellar is more than just a fancy new concept store. The team’s knowledge, hospitality and passion combine to authentically connect with their customers in a real way to create memorable experiences and a community feel to their unique store.

Image: Dan Murphy’s Lane Cove Cellar Team

Customer Outcome of the Year Award

Those who gave us the edge

An award recognising an individual or team who delivered a new product or initiative that not only created an exceptional outcome for our customers by enabling them to come together to enjoy our products, places and experiences but also gave us a competitive advantage.

Who can be nominated:

Individuals or teams

Things to consider:

Perhaps a team or someone you know has seen an opportunity, created something amazing from it and in turn created real impact. If so nominate them for this award. Think about those who have helped deliver revenue, productivity, growth, expanded our offerings or even achieved industry recognition on account of their efforts.

This one’s for those who have significantly improved customer or guest experiences leading to incredible outcomes.

2023 Winner: ALH Wine

Menu Refresh

The Wine List Refresh project team reinvigorated the wine offering in ALH venues by creating 70+ wine lists to provide our venues’ guests with selections that are authentic to their location and preferences. This customer-first collabortation with members of Fine Wine, Pinnacle, Supply Chain and Marketing teams delivered lifts in sales, margins and Pinnacle product penetration into our venues.

Image: Team at the Sydney Support office.

Image: ALH Wine Menu Refresh Team.

Innovation of the Year Award

Those who think outside the box

An award recognising an individual or team with a mindset for innovation who has dreamt big and collaborated to create a new and innovative product, service or initiative that delivered significant value to our customers, our organisation or our industry. This award celebrates the risk-takers who make mistakes (under the right conditions), learn from failures and keep trying new things.

Who can be nominated:

Individuals or teams

Things to consider:

Has a team or someone you know created something new in their store, venue, workplace or role that has enhanced customer or guest experience or outcomes?

Think about those who have enabled a support team to work more collaboratively, efficiently and effectively. Did those efforts lead to a positive business benefit?

If someone you know has improved on something that has helped expand or accelerate real impact, nominate them for this award.

Jack Daly

Jack initially started a safety cartoon and slogan to help safety awareness in QLD, which has since expanded nationally with monthly themes and posters, focusing on different Safety & Wellbeing topics. His cartoons have aligned with the BWS values of fun and helped turn a traditionally serious, bland topic into something fun and engaging. The cartoons grab team members’ attention and encourage them to seek clarity on safety processes and procedures, and they look forward to his monthly updates.

Image: Phil Johnston accepting for Jack Daly

Living Our Values Award

Those who are an inspiration to us all

This award celebrates someone who personifies one or more of our values in what they do every day and leaves a positive imprint on those around them, recognising it’s not just what you do, but how you do it.

Who can be nominated:

Individuals

Things to consider:

Who are the role models who consistently live our values of being real, inclusive and responsible?

Perhaps you know someone whose attitude and effort constantly leave a positive imprint on the teams around them.

If that someone inspires because of how they connect with others with authenticity and care, and always welcoming everyone, while consistently doing the right thing, nominate them for this special award.

2023 Winner:

Marissa is a driven and ambitious leader that always puts people first. From her work on the RAP working group, as an ally of LGBTQ+ causes, and as a mentor in the NSW talent space, Marissa shows up and leads by living our values every day.

As manager of Dan’s Double Bay, Marissa showed strength, resilience and leadership during a difficult period for the team, ensuring support and constant team communication.

Marissa McKernan

Image: BWS ID25 check.

Image: Marissa McKernan accepting her award.

Endeavour Spirit Award

Those who champion our ways of working

Celebrating those who know the positive impact we can make is far greater when we work together and have truly championed our ways of working in how they have partnered with others to deliver outstanding value to our people, our business or our customers.

Who can be nominated:

Individuals or teams

Things to consider:

Think of those who work with spirit and are team players. Those who constantly endeavour to strive for better. Who inspires you because of the positive impact they have on either yourself or others?

Perhaps they inspire through their passion, knowledge and enthusiasm. If you know a truly great collaborator, someone (or a team) who, in the way they approach their work and those they work with, contributed to our greater purpose, this award has their name all over it.

2023 Winner: Jason Hickmott

Jason has been a mentor and trainer for key hotel ops roles in his area, developing two assistant managers into successful venue manager roles and supporting new starters. He also assisted with creating and conducting assistant manager training programs, ensuring the next generation of managers is set for success. His dedication demonstrates creating a more sociable future together and our value of ‘we’re team players’.

Image: Jason Hickmott accepting his award.

Leading the Way Award

Those who lead with purpose

Recognising someone who has demonstrated exemplary leadership qualities to leave a positive imprint on those around them. The way they support, inspire, recognise and grow others to achieve our purpose also connects to our bigger picture and helps deliver the best outcomes for Endeavour.

Who can be nominated:

Individuals

Things to consider:

This one’s for the role models who lead by example and make a positive imprint on others and our business. It’s for those who lead both themselves and their team in a way that demonstrates our leadership framework behaviours.

If you know a leader who is passionate about growing people and leading teams to achieve our purpose, about delivering real outcomes, nominate them for this award.

2023 Winner: Belinda Wayne

Belinda promoted a caring and understanding culture across the huge BWS Area 2 territory by quickly building connections with her store managers to enable them to think creatively and lead responsibly and with confidence. She has shown calm and restraint when needed, understanding and leniency when warranted and risen to a challenge when it has crossed her path.

Image: Team at the Sydney Support office.

Image: Belinda Wayne accepting her award.

People and Diversity Champion of the Year Award

Those who put people at the heart

Recognising an individual or team’s passion and commitment to championing an inclusive culture of diversity, acceptance and equality where people are empowered to be themselves.

Their actions help to further unite our diverse business as one team with a shared purpose, and their outstanding contribution has fostered a sense of inclusion, safety and wellbeing. This has resulted in a positive social imprint and better outcomes for our team’s culture.

Who can be nominated:

Individuals or teams

Things to consider:

Think of those who have left a lasting and positive imprint by being passionate about celebrating equality and inclusion, empowering others to be themselves.

Who do you know that has achieved success in championing individual, human, and personal rights and ethics? Do you know someone who recognises people are the most important part of our business and puts people, gender equality and inclusion at the heart of what they do?

Make sure those who unite others in a meaningful and purposeful way are recognised by nominating them.

2023 Winner: Brigitte Hunt

Hello Gorgeous

Brigitte is one of the most inspirational, powerful, wellspoken female leaders I have had the pleasure of meeting and working with. It’s amazing to witness how Brigette lives and breathes diversity and LGBTQ+ inclusion and awareness to the team and to our community. Brigitte’s able to bring people together to foster community and drive change, creating a more sociable future together in the diversity and inclusion space.

Image: Brigitte Hunt accepting her award.

Responsibility and Community Champion of the Year Award

Supporting positive change

This award honors a passionate team or individual who actively promotes positive and sustainable change, leaving a lasting impact through their advocacy. Their unwavering commitment has driven actions that align with one or more of our sustainability strategy commitments to environment, social responsibility and community engagement. This team or individual has surpassed expectations, guiding us towards responsible leadership, fostering thriving and interconnected communities, to drive an enduring legacy of positive change.

Who can be nominated:

Individuals or teams

Things to consider:

Who do you know whose actions have contributed to the building of sustainable, responsible, socially connected, thriving communities?

Perhaps you have an example of an individual or team that’s:

Demonstrated their passion and commitment to acting responsibly to drive positive change in their team or community.

Helped contribute to our environmental commitments to deliver real and measurable outcomes.

Contributed to our sustainability goals by designing or implementing something in their store, venue, workplace or role.

2023 Winner: Reconciliation Action Plan Working Group

The RAP Working Group formed less than 12 months ago and in that time has made significant progress in laying the foundations for Endeavour’s path towards Reconciliation to produce our Reflect level plan.

The positive imprint of this work has opened a narrative on Reconciliation where it didn’t previously exist, giving visibility to First Nations team, exploring relationships to build trust and define a path for change, greater inclusion and improved community reputation.

Image: The RAP Working Group team.

Creating a More Sociable Future Together Award

Celebrate someone who brings out our best

This award recognises and celebrates the true value of living and breathing our shared purpose of creating a more sociable future together. The winner will have demonstrated an exceptional example of, or consistently demonstrates, embodying our purpose in a meaningful and impactful way.

Who is eligible:

The judging panel of executive leaders and peers selects the winner of this award from all Imprint nominations received across all categories.

Territory Leadership

The NT region has experienced unprecedented challenges within its stores and surrounding community. The NT leadership team brought the best version of themselves as leaders to the role every day, never failing to show amazing leadership and care for their team, customers and broader community.

Eli, Lauren, Matt, Somsaku, Noriani, Atul and Simone have supported their teams, engaged stakeholders, and led to provide a safe, consistent and caring community in and out of their stores. This team are the drivers of change, they lead with passion and are our positive impact in this unique situation we find ourselves in as we navigate the Northern Territory and seek to be the socially responsible retailer that leads from the front.

Image: BWS Northern Terrioty leadership team

People’s Choice Award

Our best among us

The People’s Choice Award recognises and celebrates the nomination story our people believe best demonstrates contribution to our shared purpose of creating a more sociable future together.

How to vote:

All team members can vote for the People’s Choice Award winner. All finalists are eligible to win and voting opens when finalists are

Through her inclusive leadership style, Sheridan embodies the core values of the Endeavour. Her unwavering commitment to authenticity and inclusivity has left a lasting impact on our organisation. She is a role model and inspiration to her team, consistently demonstrating the values of respect, integrity, and humility to foster a positive and uplifting work environment that nurtures talent and drives results.

2023 Winner: Sheridan Webcke

Image: Sheridan Webcke accepting her award.