RTN20 eBook - Native Delivery Best Practices

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System Requirements Online Ordering • Transaction fees, ability to negotiate • Consistency with menu mapping • Stand up website and apps

POS • Tablet consolidation • Some level integration for all software components • For example, delivery management could go to directly to POS or to POS via Online Ordering Platform • Single source of truth

Delivery Management

RESTAURANT TECHNOLOGY NETWORK

• Ability to throttle orders, ultimately understanding what your capacity is.

• Lighted car signs

• Designate a pickup area

• Staff management

• Consider a second make line

• Tip management

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• Real-time status updates for customers apps, SMS


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