COVER STORY
Turning data into value is more complicated than ever Software AG simplifies the integration of transactional, device, and process data to power the data foundation at the core of your business.
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hat are the core business and activities of your organization?
At Software AG, we simplify the connected world and deliver the modern experiences that employees, partners, and customers expect. Our technology creates the digital backbone that integrates applications, devices, data, and clouds; empowers streamlined processes; and connects “things” like sensors, devices, and machines via our industry-leading suite across integration & API management, IoT & analytics, and business transformation.
As a vendor, what is the challenge that you see a channel partner faces when it comes to the transformation of organizations across large and medium-sized businesses? Today’s logistics and distribution world continues to struggle, facing supply chain execution challenges in maintaining shorter fulfillment requirements, decreased cost, and on-time deliveries. Businesses hence need to identify the targeted need for digitalization to develop relevant and crucial use cases for today’s application in the industry. Therefore, in 2023 vendors, and channel partners are playing a vital role in enabling organizations to develop focused
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digital transformation initiatives that immediately impact operations. Speaking of use cases, where there is a process in business, mining can help. Some of the most crucial process mining use cases to improve business operations include: l Customer experience: Identify any customer process that takes longer to resolve than others and ensure the right information to the customer is provided at the right time. l Supply chain management: Analyse logistical operations to identify the weak links in the supply chain and become more resilient and less vulnerable to disruptions. l IoT process improvement: Identify happy paths in your productions to increase efficiency and lower cost. l Procure to pay: Optimize procurement by eliminating payment term discrepancies and maverick buying. l Order to cash: Maximize touchless orders, reduce order-to-delivery cycle time, and ultimately speed up payment collection.
How do you see end-to-end supply chain visibility, and why is it important for businesses to achieve it? Modern manufacturing is an intricate web of supply chains and one disruption can leave businesses vulnerable. It is undoubtedly vital to maintaining a lean structure for businesses to insulate themselves from unseen risk. The solution lies in implementing a digital supply chain that provides end-to-end visibility, allows right-time respon-
