Cornwall Hospice Care - Autumn/Winter 2016

Cornwall Hospice Care

Autumn/Winter 2016 Registered Charity No. 1113140

#hellomynameis Paul Cornwall Hospice Care is a truly Cornish charity that reaches out from our two hospices to provide care across our communities. I’m Paul Brinsley, Chief Executive and I’d like to welcome you to our autumn/winter 2016 newsletter. The first week of October is when we celebrate Hospice Care Week and this year the theme of ‘Hospice care is’ allows us the opportunity to illustrate the fact that there’s more to our charity than you may think.

We’d also like to hear your stories, whether it’s about the care we provide or a fundraising event or challenge you took part in. Join our online community on Twitter @Cornwallhospice or on Facebook Cornwall Hospice Care.

Cornwall Hospice Care isn’t just about our hospice buildings, it’s so much more. It’s about the people that make our Cornish charity what it is. Through this newsletter and our website, we’re going to introduce you to some of those who help us make a difference to our patients and their families.

In turn we hope it will help you understand just what your valuable support means to us and how we use your donations.

Some of our staff and volunteers, as you are about to read, meet and help patients who may never come to one of our hospices. They provide expertise in Cornwall’s acute hospitals, in care homes and to those who are caring for people in their own homes. We also support nearly two thousand people a year though out-patient appointments, people who literally come in to one of our hospices for an hour and then go again.

I, like all my staff and volunteer colleagues, am indeed proud to say I am Cornwall Hospice Care.

You can listen to short interviews with all the people featured in this newsletter by visiting our website www.cornwallhospicecare.co.uk. You can also see the uplifting film Kat has made about her link to our charity and discover why she believes hospices are bright, cheery places and certainly not scary.

“Cornwall Hospice Care isn’t just about our hospice buildings, it’s so much more.

It’s about the people that make our Cornish charity what it is.”

#hellomynameis Dawn Cornwall Hospice Care is where you come when you need care towards the end of your life, and it’s our ambition that it’s going to be the centre from where that specialist care can spread out across Cornwall to reach many more patients.

I’m Dawn Tame-Battell, Patient Services Director.

From my perspective, we’ve always provided really good, high quality care in our two hospices but ultimately we want people to be able to receive that care at home or wherever they call home.

My role is to ensure we continue to deliver high quality care by making sure our front line staff have the resources, education and support they need. But also, in conjunction with other people here and in the wider community, to develop new services that

“Ultimately we want people to be able to receive that care at home or wherever they call home.” will help us to reach out to those patients who want to stay closer to home.

We need to help more people and as we can only ever care directly for a very small number of patients in our beds, it’s really important that our care is also available elsewhere. Either we give that care directly or we support others to deliver it across the Cornish community. So this will be a focus of our work as we go forwards and we’ll keep you abreast of developments.

In the meantime, we are liaising with our colleagues at St Luke’s in Plymouth regarding an exciting pilot project they’ve launched this autumn involving their Crisis Team. The team provide terminally ill patients with a 72 hour window of specialist care at home to stabilise symptoms, avoid any unnecessary admission to hospital or facilitate rapid discharge from hospital or hospice back home.

People in south east Cornwall (Looe, Liskeard, Saltash, Callington, Torpoint and Launceston) can now access this service and we’ll be monitoring the pilot project closely. We hope that if it’s successful, we’ll be able to take on the development of similar services across the whole county in the future. Of course all our hospice services continue to operate in Cornwall and patients can still choose to be cared for by us if they wish.

www.cornwallhospicecare.co.uk

6 Vicarage Road St Agnes TR5 0TJ 01872 553131

The Old Station Business Park Station Road, Perranporth TR6 0LH 01872 571046

We specialise in; Probate Wills Powers of Attorney Elderly Client Care Residential Conveyancing Commercial Conveyancing Leases Tenancy Agreements

For a friendly local service contact us

cube Insurance HEALTH

Trans-It-Delivery provides a 24/7 Courier Direct Delivery service within Cornwall the UK and further afield into Europe as and when required.

The consignments we handle range from individual documents through to bulk items and pallet loads.

We do not use third parties but only deliver direct, and inform you as soon as the delivery has been completed.

Our mission statement, is to provide a prompt reliable and courteous service at a competitive cost, with a willingness to help at all times.

07976 792247 www.trans-it-delivery.co.uk

Tremorvah Industries Tel 01872 324340 Fax 01872 324372

Cube Insurance has the specialist knowledge to protect you and your family at times of accident and ill-health.

• Critical Illness Cover • Private Medical Insurance • Life Insurance • Income Protection Call us today for a free quotation

01726 822361

e: office@cubeinsurance.co.uk w: www.cubeinsurance.co.uk

- Stairlifts - Wheelchairs - Scooters - Hire - Security - Aids to Independent Living - Textiles

www.tremorvah.co.uk

Tremorvah Industries, Threemilestone Industrial Estate, Truro TR4 9LD

#hellomynameis Dr Deborah Cornwall Hospice Care is a charity providing care, support and education. I’m Dr Deborah Stevens, the charity’s Medical Director.

We’re an organisation that’s much bigger than the two buildings that everybody immediately identifies with. The cornerstone of what we do is of course the in-patient care, but we actually do a lot more than that.

All our Consultants take part in regular oncology clinics at Treliske Hospital, so they’re seeing patients who have a cancer diagnosis, advising on symptom control and giving emotional support. We see hundreds of patients each year in this forum.

We’re also part of an integrated pain and palliative care service where patients are jointly reviewed by a Consultant in Palliative Care and a pain Consultant.

They’ll get expert advice and they can have procedures done. We see hundreds of patients in a year, some of whom won’t ever come through the doors of the hospices.

We’re an essential part of the community team. We’re supporting all the nurses who go to see people in their own homes.

We too will go out on visits and we’ll also provide support in a specialist team discussion where decisions are made to ensure people are getting the right care at the right time and in the right place.

“We’re an organisation that’s much bigger than the two buildings that everybody immediately identifies with.”

In the past year we’ve supported the care of over 1,400 people in this way.

We provide formal education to medical students in their fourth year at the Exeter Medical School and at any one time we’ll host two Doctors who have chosen to be trained as GPs. We recently had a grant to run an education project aimed at producing a guide of how to use anticipatory drugs to manage distressing symptoms in all care settings. We’ve now rolled that tool out and it’s in widespread use across Cornwall. In the process of doing that we trained over a thousand healthcare professionals.

Now we’re actively looking at how we can increase our input in to the community.

The beds will be there for the people who really need them, but we know there are particular groups of patients for whom the hospice is really not the right environment.

For instance, patients with advanced dementia are best treated where they are safe and secure and are comfortable with their surroundings.

#hellomynameis Dr Carolyn Cornwall Hospice Care is supporting our health care colleagues in Cornwall 24/7 with a specialist advice line. I’m Dr Carolyn Campbell, a Consultant in Palliative Care at the charity.

We’ve run the advice line for over seven years now and it takes between 700 and 800 calls a year from a huge range of people. We’re contacted by our colleagues in general practice, the medical out of hours service, the acute hospitals trust, community palliative care nurses, nursing homes, community hospitals, in fact anywhere where they are looking after patients who need our specialist advice.

Most people who call the advice line are dealing with patients who are experiencing difficult symptoms or who are nearing the end of their lives, and those patients can be anywhere in the county.

They can access our specialist advice without having to move those patients because we know that for most people

“We’ve run the advice line for over seven years now and it takes between 700 and 800 calls a year from a huge range of people.” when they are unwell or in pain the last thing they want is to be moved somewhere else.

A huge proportion of our calls are from GPs and they’ll phone us to talk through the options for care. The out of hours doctor service will also call regularly to say they’ve just met a patient and they’re not sure whether they need to go in to hospital, a hospice or whether the situation can be managed in their own home. We can work with them to choose the best option for that patient at that time.

We also provide the only out of hours palliative care service for the acute hospitals. We give advice to doctors and nurses on the wards at Treliske and West Cornwall, outside the normal working day and at weekends.

We’ve never received external funding for the advice line even though the service supports patients in all care settings across Cornwall. The calls are initially answered by our own administrative staff and nurses on the ward and then passed on to whichever doctor is on call at the hospices.

They’re all dealing with the advice line on top of their day to day roles. So the money comes from our amazing supporters throughout Cornwall, which I find absolutely awesome but also seems topsy turvy for an advice line that’s supporting NHS services throughout the county.

#hellomynameis Michelle Cornwall Hospice Care is about caring for our charities in and out patients. I’m Michelle Earle, Therapy Manager and I lead a team of people who provide a range of therapies.

see in-patients but also have very busy out-patient clinics where people come to see them and then go again and they carry out nearly 2,000 appointments a year between them.

I’m a physiotherapist and my main role is to find ways of ensuring we help patients reach their best potential. We’re looking at their goals and what they’re hoping to achieve and then we see how we can best help them to do that.

The Occupational Therapists look at how the patients will manage at home so they will often make visits to their homes before being discharged and as Physios we will be involved in that preparation too. We don’t offer treatment in the community as yet, unless it’s to support patients being at home while they’re in that transition from hospice to their own place.

A lot of the patients that I see have symptoms such as breathlessness or fatigue, weakness or pain so I’ll use a range of treatments to alleviate those symptoms. We work in tandem with their relatives and with people who are supporting them because that’s very important too. We’re a team helping the patient and making sure they’re getting the best out of every precious day.

We may be doing exercises or I may use some acupuncture to help with pain relief or breathlessness and very often it’s guiding the patient to work out how best they can manage their own symptoms.

A lot of our work is about giving them information so they can adapt to their condition.

My team consists of another physiotherapist, two occupational therapists, one at each hospice, two Lymphoedema specialist nurses and complimentary therapists too. They quietly go about their work, not using medicines in any way and sometimes our work goes unnoticed because of this.

The Lymphoedema therapists for instance,

“They carry out nearly 2,000 appointments a year between them.”

The complimentary therapists are always popular with our patients who really enjoy the treatments and report that they feel relaxed afterwards and always sleep better.

Quality of life is the absolute essence of what we do, trying to help restore and maximise a patient’s independence as much as possible.

#hellomynameis Lesley Cornwall Hospice Care is governed by a voluntary Board of Trustees. I’m Lesley Ross and I’m the current Chair of the Board.

I’ve been involved with the hospice movement for nearly twenty years. Prior to coming to Cornwall twelve years ago, I worked for both a childrens and an adult hospice, helping with financial and fundraising activities. On moving here I approached the charity offering help and was co-opted on to one of the Board sub-committees. Two years later I was asked if I would become a Trustee.

Those on the Board each offer their own skills and expertise to benefit the charity. We’re jointly responsible for setting the mission, the values and the aims of Cornwall Hospice Care. We appoint the members of the executive team, the people on the ground running the charity, and we monitor performance against the strategies that have been agreed.

When we set our strategic objectives we have a lot of things to consider. We have limited and unpredictable resources, including a very small NHS grant and a huge annual fundraising target. But our primary motivation is to ensure the delivery of excellent end of life care for as many people in Cornwall as we can and to support their families and loved ones.

Being a member of the Board is challenging as well as rewarding.

“We’re jointly responsible for setting the mission, the values and the aims of Cornwall Hospice Care.”

Against a background of increasing regulatory scrutiny we continually strive to meet the changing needs of patients, to be innovative and to use our expertise and professionalism in the best way. We need to look in the future at improving collaboration with other providers of care.

We also need to find out what people truly want for their end of life care. We want to be a part of a group of people who will deliver that care in a suitable setting and at the right time. That’s where our focus will be over the coming years but we can only succeed with the support of our staff and volunteers and the generosity of our supporters.

In my nearly twenty years in the movement I’ve seen a lot of changes, not just in the delivery of care, but also in the expectations of patients and in the way the hospice movement talks about itself. It used to be that it would keep its work very private; that’s changed and certainly for us it’s important that we let people know what we’re doing here in Cornwall.

YO U R N E W F R E E A G R I C U LT U R A L MAGAZINE FOR SOUTH WEST FA R M E R S

Family, Children & Private matters

01326 316655

www.modernfarmingmagazine.com

www.hinedowning.com Authorised and regulated by the Solicitors’ Regulation Authority No. 597318

Family, Children & Private matters

Wills, Powers 01326 316655 ofwww.hinedowning.com Attorney and Probate Authorised and regulated by the Solicitors’ Regulation Authority No. 597318

01326 316655 www.hinedowning.com

Authorised and regulated by the Solicitors’ Regulation Authority No. 59738

Giving you

Giving you peace of peace mind of mind As we age Wills, Trusts, Power of

Attorney, Inheritance Tax Planning

Asand weDeputyship age Wills, Applications Trusts, Power of Attorney, Inheritance Tax At Planning As wepressing age Wills, become matters. and Deputyship Applications Parnalls we’ll help you get it right.

Trusts, Power of At become pressing matters.

Contact us on 01566 772375 or by email Parnalls we’ll you get it right.

Attorney, Inheritance Deborah Adamshelp adamsd@parnalls.com Jonathan Pounder pounderj@parnalls.com

Tax Planning and Deputyship T. 01566-772375 W. parnalls.com Applications Parnalls . 15-19 Westgatebecome Street Launceston . Cornwall . PL15 7AB pressing matters.

T. 01566-772375 W. parnalls.com

Contact us on 01566 772375 or by email Deborah adamsd@parnalls.com Parnalls .Adams 15-19 Westgate Street Launceston . Cornwall . PL15 7AB Jonathan Pounder pounderj@parnalls.com

At Parnalls we’ll help you get you it right.

Giving peace of mind Contact us on 01566 772375 or Trusts, by email As we age Wills, Power of Attorney, Inheritance Tax Planning Deborah Adams and Deputyship Applications become pressing matters. At adamsd@parnalls.com Parnalls we’ll help you get it right.

Jonathan Pounder

Contact us on 01566 772375 or by email Deborah Adams adamsd@parnalls.com Jonathan Pounder pounderj@parnalls.com

pounderj@parnalls.com

Parnalls . 15-19 Westgate Street Launceston . Cornwall . PL15 7AB T. 01566-772375 W. parnalls.com

#hellomynameis Di and Barbara Cornwall Hospice Care is supported by a one thousand strong army of volunteers. Di and Barbara are two of them and they’re involved in our Look Good, Feel Good service.

For many patients losing their hair is one of their biggest fears and it can also be one of the most emotionally upsetting experiences during treatment. But the good news is that they don’t have to face hair loss alone. Di, Barbara and the team are ready to help patients cope with the emotions and the practicalities.

“It’s a free service” says Di, “aimed at helping our clients to find what would be suitable for them to wear. We offer practical help on the use of hats, scarves, turbans and bandanas. All our demonstrations are in confidence and there’s no hard sell. Our aim is to make a difference by showing the positive options in a useful and sensitive way.” Barbara adds, “We want people to be able to face the world again and feel better about themselves.”

The two friends have different reasons for volunteering for the service that’s a self-funding one. For Barbara its past experience, “I’ve lost several members of my family with cancer and I just wanted to put something back in.” Di meanwhile, felt it was something she could do and enjoy, “I was an administration volunteer at the hospice and then I heard about this service and thought that it was something I could do that would mean I was still helping the hospice movement.”

The Look Good Feel Good, volunteers know that patients often say losing their hair makes them feel like they’re walking around with no skin; that they feel raw, exposed and powerless. Providing this service is what motivates them, as Barbara explains; “Even if we only help one person per session, we’re giving something back by helping those who are suffering from their illness and from a lack of self-confidence. When someone comes in miserable and you send them away smiling, it’s a wonderful feeling.”

“We have dedicated salons in the two hospices but we also go to the Royal Cornwall Hospital Treliske once a month and to the Sunrise Centre in particular, and we’re hoping that when The Cove building opens we’ll be working from there. We can also do home visits.”

“We’re good friends but we’ve also made friends of the other volunteers too and that’s another added benefit. We are Cornwall Hospice Care.”

To arrange a session please call 01726 65711.

“It’s a free service.”

#hellomynameis Clare Cornwall Hospice Care is funded by you, our friends and supporters who leave legacies, go on treks, take on challenges, buy lottery tickets and hold events from the Tamar to the Isles of Scilly. I’m Clare Bray, Community Fundraiser for Cornwall Hospice Care.

Fundraising seems to include anything and everything! It can be a person sitting in a bath of baked beans to a raffle or a community event. We also hold our own events, perhaps doing bigger things that people can get involved with, or schemes like our Open Gardens through the summer, or our Santa Series in the run up to Christmas.

It’s a lovely thing to see people coming and taking part, whether they’re doing something for a personal reason or have a connection with us, or just because they appreciate that we’re a local charity.

Fundraising is hugely important to our charity, not only for the money it brings in, which ultimately funds the care we provide, but also for raising awareness of Cornwall Hospice Care. It’s showing people who we are, what we do and how they can support us.

Tribute giving is something I personally think is very important, it’s an opportunity for people to give in memory of someone and it doesn’t have to be someone we cared for.

We want everybody to be able to remember anyone. So we run events like our Light Up A Life gatherings at Christmas

“It’s showing people who we are, what we do and how they can support us.”

and Reflections that we hold on a beach in the summer, but we are also introducing more personal ideas.

We’re developing a range of opportunities like online tribute pages where people can remember a loved one from the comfort of their own home, with regular fundraising or just to mark special occasions. Friends and family can also visit the page, even if they live on the other side of the world.

We’ve also created a memory tree in the quiet room at Mount Edgcumbe Hospice, the first of two we hope, so we have one at each hospice. It’s been beautifully crafted in copper by artist Sharon McSwiney and sponsored by Paul Bourton Funeral Service in St Austell. The idea is that you can purchase a leaf to put on the tree. There are six designs to choose from and your loved one’s name is attached to the leaf.

The leaf sits on the tree with us for a year and after that you get it back in a presentation box to treasure.

To find out more please drop me an email at cbray@cornwallhospice.co.uk or call our fundraising office on 01726 66868 (option 3).

Whatever your funeral needs we are here for you.

If you’re looking to plan a funeral at the moment then you’ve probably got a lot of questions running through your mind.

We are here to answer them, call us on Truro (01872) 274021.

Cornwall Care is an independent Cornish charity providing care across the county.

We have 16 care and nursing homes throughout Cornwall.

We understand that thinking about and finding care can be difficult and we are here to help guide you.

Our experienced staff and care teams can support you by providing information about all kinds of care as well as practical help.

The HOME CARE team

Our Home Care team provides a quality, flexible and friendly service, and as the largest provider of care in Cornwall, we can guarantee our clients will always get the care they need.

www.wjbeswetherick.co.uk

TREVINCE

A Country House

CHristmAs

Designed to make your Christmas shopping a real pleasure.

And when you’re done, relax in our cosy café for a frothy cappuccino, light lunch or cream tea.

25, 26, 27 November and 2, 3, 4 December

Gwennap Redruth TR16 6BA www.trevince.co.uk

We offer a full range of Mobility Products from Mobility Scooters, Bathing Aids, Rise and Recline Chairs and Beds, Bath Lifts, Stair Lifts, Walking Aids, and Walking Sticks 3 St George’s Road, Newquay TR7 1RE 01637 498015 www.independentlivingnewquay.co.uk

Coast to Coast Communications Business Telephone Systems

Are you having recurring line faults that just aren’t being solved?

Do you want help increasing your broadband speeds?

Are you considering a CCTV installation?

Whether you are a residential or business customer we provide a professional, cost effective and friendly service, with a fully qualified team with over 20 years of experience

01726 829900 or 01752 874874 info@coasttocoastcommunications.co.uk www.coasttocoastcommunications.co.uk

Our Lottery Cornwall Hospice Care Lottery is ‘A chance to win and a way to care’.

Win big and help us provide our Specialist Care this Christmas Holiday.

Raffles are a vital source of income for Cornwall Hospice Care. Our Christmas Raffle 2016 has 13 fabulous prizes to win, plus much more!

Every ticket you buy or sell makes a difference. We spend your money carefully and the funds raised will go towards providing specialist care at our Hospices and to running the 24 hour advice line we operate in support of other health care professionals who need to call on our expertise and knowledge.

We hope you will buy as many tickets as you can to help fund our Christmas Care.

Please recycle any unwanted tickets.

Thank you and good luck!

“I’m Lisa from Mount Edgcumbe Hospice office where I’ve just pressed the button and started Cornwall Hospice Care’s weekly lottery draw. I’m so pleased to tell you you’ve won our top prize of £1,000, congratulations!”

I’m stunned, a dear friend of mine has just been admitted to St Julia’s Hospice and I’m waiting for her to settle in before I visit, so I’d been thinking about Cornwall Hospice Care and then they phone. “Thank you” is my reply.

Over the next few days I think about why I joined the lottery, which I’m told was for the very first draw in July 2006 and it takes me back to when my sister in law had hospice care back in 2004. At the time I wasn’t in a financial position to make a donation even though I wanted to, so when a leaflet came through my door advertising the CHC lottery I thought it was a good way of making a small regular donation.

Visiting St Julia’s my friend’s room is full of flowers and fairy lights that her daughter has put up for her, the door to the garden is open and the sun beams in. It’s a lovely place and I’m happy to be able to give back half my winnings as a donation.”

In loving memory of Chris Honour.

Please read Sue’s story: Sue Holman (pictured above) £1,000 Winner June 2016 “Friday morning and the phone rings. I answer thinking I bet it’s a call telling me I’ve been miss sold a PPI. The conversation goes like this; “Hello, is that Mrs. Holman?” Grumpy voice “Yes”,

Every week someone wins our Top Prize of £1,000. We also have a Rollover Prize that could be, and has been, as high as £10,000. We call the top 3 winners every Friday – playing our lottery gives you a chance to win and a way to care…. wouldn’t it be nice if we were calling you next!

You must be 16 or over and live in Great Britain to play or claim a prize in our lottery. Please gamble responsibly, if you or someone you know needs help with gambling call the Gamcare helpline on 0845 6000133 or visit www.gamcare.org.uk.

MEMBERSHIP APPLICATION FORM

YES I want to play: Please complete and tick the appropriate boxes.

1 entry per week

Please complete your application in BLOCK CAPITALS where applicable.

Monthly

YOU MUST BE A RESIDENT OF GREAT BRITAIN AND BE 16 YEARS OF AGE OR OVER TO PLAY. New Member’s Details:

2 entries per week

£4.34

£8.68

Quarterly

£13 (13 weeks)

£26 (13 weeks)

Half Yearly

£26 (26 weeks)

£52 (26 weeks)

Yearly

£52

£104

Total £

Please select your preferred method of payment.

Delete as appropriate

Name (Mr/Mrs/Miss/Ms): __________________________________________ Surname: _________________________________________________________ Address: __________________________________________________________ __________________________________

Date of birth _____/_____/_____

Postcode: __________________________________________________________ Tel No: ____________________________________________________________ Email: ____________________________________________________________ I confirm that I am over 16 years of age and a British resident 

Signature: ______________________________ Date: _____________________

Payment by Direct Debit: Please tick box Please complete the Direct Debit form below.

Direct Debit is our preferred method of payment as it keeps our administration costs to a minimum.

Payment by Credit/Debit Card: Please phone the office on 01726 66868

Please tick box

Payment by Cheque: Please make cheques payable to: Cornwall Hospice Care Lottery Ltd (minimum £13 for 13 weeks)

Please tick box

Send us your application: Please complete this application and return to Cornwall Hospice Care Lottery Ltd, Daniels Lane, Holmbush, St Austell, Cornwall, PL25 3HS. Alternatively sign up online @www.cornwallhospicecare.co.uk

Instruction to your Bank or Building Society to pay by Direct Debit Please fill in the whole form using a ball point pen and send to:

Cornwall Hospice Care Lottery Ltd, Daniels Lane, Holmbush, St Austell, Cornwall, PL25 3HS. Name and full postal address of your bank or building society To: The Manager

Bank/Building Society

Address

Postcode

Name(s) of account holder(s)

Bank/Building Society account number

Branch Sort Code

Service user number

4

3

8

2

7

2

Reference (office use only)

Instruction to your bank or building society Please pay Cornwall Hospice Care Lottery Ltd Direct Debits from the account detailed in this instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with Cornwall Hospice Care Lottery Ltd and, if so, details will be passed electronically to my bank/building society.

Signature(s)

Date

Data Protection: Your details as above will be entered onto our database for the purpose of operating the lottery. Cornwall Hospice Care will not pass your details onto any third parties (in compliance with the Data Protection Act 1998). We would like to keep you up to date with hospice news and fundraising activities, in addition to our lottery. If you prefer not to receive this information, please tick here:

Kat’s story In the last 18 months Kat from Camborne has had reason to spend time at St Julia’s Hospice in Hayle twice. The first time it was to be with her Mum Avril who died after a battle with pancreatic cancer. Then in a terrible twist of fate, Kat found herself back in the hospice she describes as a home from home, when her boyfriend Gavin needed the specialist care our charity offers. This is her story: Mum was my best friend. She was the most selfless, caring, kindest person you could ever meet. She gave up everything for everyone else. She would be more concerned about what I wanted to do. She was really good fun and always smiling, she was just the perfect Mum. My friends were her friends, so if friends came over we’d all chat together and laugh and if we went to the cinema or for a meal, she’d always come along.

Everyone would always say my Mum was so cool. Actually she was more like a sister. I put her first and she put me first.

She also looked after my brother because he’s disabled and needs 24 hour care and she gave up so much to help me. She was there every single day. She was the strongest and the bravest person I have ever known.

Mum had back pain but she didn’t really think anything of it. She went for a few tests and then one day she rang me and said she’d had a phone call from a Doctor at the hospital who asked her to come and see him and to bring someone with her.

Straight away I knew it was bad news.

We all went and Mum was told she had pancreatic cancer that was inoperable. My world just stopped right there, it was awful.

Mum was always positive, she never complained, she was amazing. I tried to keep strong for her as she had chemotherapy but it made her really poorly so she decided to stop.

Kat and her mum, Avril on holiday in Spain I was upset at first but I knew she wanted to enjoy what life she had left and it was just brilliant. We went to Spain and it was fab. It was like there was nothing wrong with her. We walked for miles, we went out dancing, you wouldn’t have thought she was ill and it kind of gave us a bit of hope that they’d got it all wrong but they hadn’t.

Not long after we came back from Spain Mum’s legs swelled up and she couldn’t get around anymore. She was falling asleep all the time too. It was then I suggested she went to St Julia’s just for a few days to get sorted out. She agreed, but reluctantly.

We went down and it was really homely.

It was calm, it was warm, it really was like a home from home. After just a few days she said she was happy to stay there. The staff were absolutely brilliant. All my friends came down to see her, even my dog Riva went in. It was the best decision I ever made for her. Just under two weeks later she died there but it was the best place for her.

The day Mum rang me to say we had to go to Treliske, my boyfriend Gavin was in Derriford Hospital in Plymouth where he’d just had reconstructive surgery following tongue cancer. It was unbelievable to have two loved ones in your life going through all this.

Kat’s story Gavin had cancer five times. I met him in 2012 and he was just so funny, everyone loved him, he’d help anyone out and didn’t expect anything back. He loved his cars, his car was his baby. Everyone would wave because they always recognised the car and knew it was him. He was like Peter Pan, he was the boy who never grew up.

He was diagnosed with terminal cancer in September 2015 and they thought he would have a couple of years, but in December he was really poorly and he went in to hospital for four weeks. I begged him to go to St Julia’s but he wouldn’t go. I think he kept thinking about my Mum. But when they said in Treliske there was nothing more they could do for him, he said yes to the hospice and the minute we stepped through those doors he was just so calm. There was no stress and the difference was unbelievable. He loved it there. We took him out a few times and he went home for a bit. All his friends came and at one time we had 19 people in his room. It was mad but that’s how great the place is and you can just do that.

He said he felt safe there because there was always someone there if he needed them.

I don’t know how I’d be if I hadn’t been there. If we hadn’t experienced St Julia’s I don’t think I’d be smiling now.

um Avril and Kat with her m tion at her gradua boyfriend Gav

I was there with Mum and Gavin nearly 24 hours a day. I’d cared for Mum, but the staff took a massive weight off my shoulders. I felt I could trust them and that was a really big step, to trust someone to look after the people you love, but I did.

I knew they were in the right hands. Now I know I can go there any time and they’ll treat me as a friend and I can talk about anything.

Hospices are bright, cheery places. There’s nothing scary about them whatsoever and it’s not all about death. You have happy times in there, you think you shouldn’t and it’s all doom and gloom, but we had really good times. In fact we had time to make more memories and that’s precious.

advertisement feature

Town rich in history with so much to offer

The curve of St Austell Bay with its many sandy beaches and thriving town, its cosmopolitan mix of cafes and restaurants, is a perfect destination whether you are planning a day trip or a weeks stay.

beautiful Georgian village of Charlestown, where the Nationally acclaimed Poldark was filmed, and the popular and quaint fishing village of Mevagissey.

The town with its rich, deep history, is situated about a mile from the coast, and has a perfect blend of booming industry and growing tourism. The town centre boasts a cinema, restaurants, cafes and shops, with plenty to keep you busy. Nearby is the

With so much to offer since the huge town centre regeneration project, whether you are local to Cornwall or a visitor, the transport links via rail or road, with easy and plentiful parking, you will not be disappointed.

Local attractions include the world-famous Eden Project (pictured) and Heligan Gardens.

19 Duke Street, St Austell, Cornwall. PL25 5PQ 01726 337305 tony@farringdonjames.com Farringdon James is a prestigious and forward-thinking executive recruitment consultancy whose aim is to bring the ‘Consultancy’ back into recruitment. We believe in traditional values, providing a quality and transparent service and working on a low volume/high quality CV selection process. Our motto is “Providing Excellence Through Understanding.”

Offering Senior and Management positions across many industries including Manufacturing/Engineering, IT, Finance, Food, FMCG and Administration.

www.farringdonjames.com

Weddings • Memorials • Little bit of luxury At a time when it can be hard to put feelings into words, fresh flowers convey feeling simply, and beautifully well.

Floral Creations St Austell offer a range of tributes, for traditional or non-traditional ceremonies, from classic sprays and wreaths, to bespoke designs. We also offer 100% biodegradable materials, if you wish, an increasingly favoured memorial option.

Call Karen: 01726 850399 hello@floralcreationsstaustell.co.uk www.floralcreationsstaustell.co.uk

Sal222 01726 66442 2222222201726 75944 agency@lewisestateagents.co.uk www.lewisestateagents.co.uk

CRICKET EQUIPMENT AND COACHING IN CORNWALL The Cornish Cricket Company is a company run by cricketers for cricketers. We stock a large range of Cricket Bats and other cricket equipment such as Batting Pads, Batting Gloves, Wicket Keeping Equipment, Clothing, Junior Cricket Kit and Literature. All essential in making sure players all over the UK have the equipment they need to perform the best they can.

82 East Hill, St Austell PL25 4TR 01726 66751

sales@thecornishcricketcompany.co.uk

www.thecornishcricketcompany.co.uk

#hellomynameis Lindsay Cornwall Hospice Care is partly funded by people who visit our 31 shops. I’m Lindsay Taylor, one of the charity’s Business Development Managers.

We had a Chinese lacquered dining suite in our Penryn shop that was absolutely stunning and worth about £10,000, which we were flabbergasted by.

There’s two of us and we cover east and west Cornwall between us. I look after the clearance, home style and community shops and it’s my job to develop our business and make sure we have the right product in the right place for maximum benefit.

We know there’s a demand for new goods, Christmas cards are a great example and everyone loves a charity card at this time of year. Then there’s furniture, which is my specialism. We know we never get nice mattresses donated so we buy them in. We’re filling the gaps with goods we know we can sell and that will complement the donated goods that we so heavily rely on.

We sell anything from knitting wool to three piece suites and without the donations from the kind people of Cornwall we wouldn’t be able to operate.

We’re constantly amazed at what generous people give us, it’s incredible.

The mainstream donation is clothing, but the success of the Penryn furniture shop, our first of this kind, was superb and we set a high standard. We knew we were going to get nice donations and good donations create more of the same. If people see that you’ve looked after the furniture, displayed it nicely in the shop and put on a decent price then other people will follow on.

We also have an Ebay and Amazon operation so with any niche or specialist item we sell it that way, realising the best possible price.

Volunteers are significant to us and I hate to think what the wage bill would be without them. We have some shops with a team of 40 volunteers behind the scenes, but we do struggle in other ways.

In the furniture shops for instance, people are sometimes put off because they think they’re going to have to move heavy objects around. We get people with skills, like carpenters and those who like restoration and they all add value to what we do, which is so important.

We’re very keen on green. I work for a charity because we’re good at upcycling and at selling on donated goods and we try and recycle everything we get. There’s not a lot we actually have to throw in to landfill, which is a massive bonus. We recycle textiles and books, metal and cardboard. It’s something we’re always looking at and keen to get better at.

“We sell anything from knitting wool to three piece suites...”

25th Birthdays/Open Gardens Super Celebrations 2016 is a year of celebration for some of our amazing volunteer fundraising groups who’ve reached significant milestones.

In May the St Agnes Group marked their 25th birthday and then in June it was the turn of the Falmouth team to do the same.

Both held celebration lunches at which long service badges were also presented to key members.

As we go to print the St Austell Group are preparing to celebrate their 35th anniversary, a remarkable achievement, and as Tamsin Thomas, Head of PR and Fundraising, says, proof of the dedication shown by the charity’s volunteers; “The volunteer members of our groups are a shining example of commitment and dedication to Cornwall Hospice Care.

They’ve raised hundreds of thousands of pounds over the years and are the bedrock of our fundraising operation. I can’t thank them enough for all they do.”

St Agnes Group

Falmouth Group

This autumn the charity will be celebrating the 30th anniversary of when 4 palliative care beds were first set up at the hospital in Hayle under the name of St Julia’s.

There’ll be more on this in our spring/ summer newsletter next year.

Our Open Gardens scheme 2016 has proved a great success with more than £16,500 raised thanks to the owners of 20 beautiful and uniquely different Cornish gardens.

OpenFundraiser Gardens Sarah Newton, Community and Co-ordinator of the scheme, says; “It’s been a brilliant year with some wonderful and inspirational gardens available to visit. We’re very grateful to everyone who has been involved with the scheme for all their hard work, time and energy. We’re particularly grateful to BBC Radio Cornwall gardener, George Kestell who has once again fronted the scheme with such enthusiasm.”

We’re always looking for more gardens so if you would be happy to share yours, no matter what size it is, we would love to hear from you.

We offer support and help where needed and will promote the event through our Open Gardens brochure, which we launch every year at the Cornwall Spring Flower Show at Boconnoc. All you need to do is call 01736 755770 or email snewton@cornwallhospice.co.uk Since our Open Gardens scheme started five years ago it’s raised an amazing £52,000, so here’s to more gardening success in 2017!

advertisement feature

Launceston town supports Cornwall Hospice Care Walk around the narrow streets of Launceston and you get a real sense of the town’s ancient history. Up on the hill is a Norman castle and nearby prison, where notables including George Fox of the Quaker movement was imprisoned.

Overlooking the rolling countryside, you can see remains of the defensive wall that once circled the town, there’s a 14th century gatehouse into the old town and tucked away below the castle is a row of grand houses that Sir John Betjeman described as the loveliest Georgian street in Cornwall.

Still a hub of activity, Launceston serves the local agricultural community who come to the town from miles around so you’ll find traditional butchers and bakers along with independent shops selling everything from second hand books to pet supplies. The indoor Friday Market at St Mary’s Hall selling locally produced food, plants and an assortment of crafts and the market held in the Town Square every month give a window into rural life in Cornwall that stays traditional and friendly.

Formal wear and Wedding suit hire A large range of off the peg suits.

Quality menswear with over 30 years experience.

Assured of a personal and friendly service.

Top brands such as Brook Taverner, Gabicci, Jockey, Skopes, Alan Paine, Padders and many more

5-7 Broad Street, Launceston PL15 8AA 01566 772987 www.davidparishmenswear.co.uk

VISIT NO. 8 CAFÉ

Jo’s Meals on Wheels

ON WESTGATE STREET TO SEE OUR EXCITING NEW CHANGES

POP IN FOR A COFFEE AND A CHAT TO FIND OUT MORE! KEEP UP TO DATE ON FACEBOOK AND TWITTER Search for No. 8 Café

Tel 01566 777 369 www.no8launceston.co.uk

LAUNCESTON MOBILITY CENTRE LTD

wE hAvE MOvED You can now find us inbetween Maunders and B&Q Unit 2a Scarne Industrial Estate, Hurdon Road, Launceston, Cornwall PL15 9HS T: 01566 774030 E: mail@launcestonmobility.co.uk

Homemade meals - fresh daily Delivered in the Launceston area

Call: 01566 776195

In February we launched our first Accumulator Challenge. Aimed at local businesses, the idea was to give firms £50 and ask them to turn the money into a bigger sum. Gilbert & Goode from Holmbush, St Austell funded the initial fifty pound stakes and the venture was supported by the Cornwall Chamber of Commerce. On completion awards were presented to the top performers who collectively helped raise more than £5,000.

Gilbert & Goode won the award for Best Team Effort, raising £721.55.

Cornwall Business Solutions, based in Truro,

and Director Dan Sampson in particular, called on a team of sole traders/directors to help put together an auction that was run live online.

They raised an incredible £1,734. As a result Dan won two awards; Greatest Benefit to the Community and the Ultimate Accumulator.

The Solo Star and Most Innovative Awards went to Adam Pearson of

Jessica Worsley is a remarkable young fundraiser. At just 11 years old she set about planning ‘Jessica’s Fun day’ at the Polgooth Inn, St Austell on Saturday 18th June and the result was a massive £3,080.14 donation for our Cornish charity.

Jessica’s planning started in the spring when she secured a range of raffle prizes, sweets and free printing from local businesses, and why? “My step brothers Mum was cared for at Mount Edgcumbe Hospice and then St Julia’s Hospice before sadly passing away. I wanted to raise money to help people feel better.”

Newquay Hypnotherapy.

He raised £150 through a series of talks and workshops called ‘Use Your Brain’ and aimed at improving the confidence of horse riders.

Watch out for news of the 2017 challenge in our spring/summer newsletter.

One - (from left to right) From Gilbert & Goode, Simon Caklais, Jon Hutchins, Lesley Ross (Cornwall Hospice Care Chair of Trustees) and Lin Wherry.

Cornwall Hospice Care Community Fundraiser Judy Lawton attended the event and was full of praise for Jessica; “It’s remarkable that at the age of 11 Jessica has been able to raise such a fantastic amount of money. She’s worked really hard and deserves a very big thank you for making a difference to our patients and their families. She’s an inspiration to us all.”

When asked for a piece of advice for anyone thinking about fundraising Jessica said; “Let someone else help you and make sure you have lots of fun!”

Charity news

This year we held our second Great Cornish Cake Bake Day and over 60 people and groups took part at events from Bude to Zennor. Thanks to WIs, businesses and our own shop teams, we’ve raised a record £8,500 and given people an excuse to have fun.

Patricia Sedgman organised a cake bake day at Illogan Church and said; “It was so

nice to see the community come together for a chat over a cake and a cuppa – usually it’s only a wedding or a funeral that brings people together!”

Watch out for 2017 when 6th May (our Cake Bake Day) falls on a Saturday and we’ll be celebrating the Great Cornish Cake Bake Big Weekend!

We’re also working on a Great Cornish Cake Bake book but need more stories and old recipes. Amy Charlton used to spend every Thursday with her Dad, Rick, baking.

Rick had a particular Dundee cake recipe that his Grandma used to make and this recipe, along with Amy’s memories will be published in the book. We’d love to hear your stories so please call or email Judy on 01726 66868 or jlawton@cornwallhospice.co.uk

It’s been a bumper year for the Mount Edgcumbe Classic Car Show and Country Fayre with an estimated 18,000 people attending the event in south east Cornwall. Nearly 500 vehicles were on show and proceeds will, as always, go to us and to the Friends of Mount Edgcumbe House who put so much in to the organisation of the annual day.

Congratulations must also go to our Downderry Fundraising Group who raised a huge £920 selling bric-a-brac and homemade cakes at the event.

We’re excited to announce our new ‘Something Old, New, Borrowed, Blue’ Fashion Show taking place on Sunday 30th October at Hendra Barns near Truro www.hendrabarns.co.uk On the catwalk will be a selection of wedding and bridesmaid dresses, posh frocks, suits and accessories, all of which will be available to buy after the show. If you’ve got anything to sell (you will get 50% of the purchase price) please contact Judy on 01726 66868 or jlawton@cornwallhospice.co.uk.

We also need volunteers for the event!

st ives | padstow | fowey | tintagel | launceston www.jodowns.com

Investing in homes, jobs, training and growth to improve Cornwall’s economic future Ocean Housing Group

Proud to support Cornwall Hospice Care

www.oceanhousing.com

Charity news Our Make A Will Week 2016 was one of our most successful ever. Our supporting Solicitors wrote more than 85 Wills and Codicils and collected donations for our charity and in lieu of fees totalling £7,940.

We’d like to say a big thank you to everyone, including the Solicitors and those of you who took the opportunity to write a Will.

Cornwall Hospice Care runners in the London Marathon raised a whopping £41,412.13. One of them, Michelle, even got a mention on the BBC coverage. The team pounded the streets of the capital with pride wearing their CHC running vests. #TeamCHC2016

Harvey Dunstan who works for Walter Bailey in Par, took part in one of our parachute jumps and raised an incredible £2,579.89.

Little Lissi from Hayle wasn’t even born when she managed to raise £100 through a birth date sweepstake leading up to her arrival and in memory of her Grandad Dennis. Her big brother Tino ran a sweepstake in the run up to his birth, again raising £100.

Are you looking for speakers to visit your group or organisation? We have a Speaker’s Team who come equipped with everything they need to share our story, including short films. If you’d like to know more or would like to book a speaker, please contact Tamsin at tthomas@cornwallhospice.co.uk Stop press – shop news:

Last year Nick & Suki Wapshott of The Whitewater Galleries at Polzeath and Port Isaac met some people who had experienced the care and kindness of our charity. Suki says; “they were so full of praise for the comfort, love and practical help they received that we decided we would like to support such a wonderful charity on a formal basis. We produced Christmas cards and for each one sold, made a donation to the charity, which totalled over £600. We’ll be doing the same again this year so take a look at www.whitewatergallery.co.uk ” Members of the Mevagissey Social Club presented us with £3,808.57 in May, the proceeds of their weekly meat raffles.

The students at Penpol School in Hayle held a non-uniform and Ice-Bucket Challenge Day and presented us with £356.45.

As we go to press plans are being drawn up for an exciting new store in Truro. Keep in touch for an announcement.

Our Retro CHiC shop in Penryn is celebrating its second birthday and its financial success having raised £100,000 for our charity in the last 24 months.

Contact us Mount Edgcumbe Hospice: 01726 65711 St Julia’s Hospice: 01736 759070 Healthcare Professionals Advice Line: 01736 757707 Shops, Warehouses, Furniture Collections, Ebay, New Goods, Fundraising, Lottery, Media & Public Relations, Finance: 01726 66868 Hayle Fundraising Office: 01736 755770

You may not be thinking about Christmas just yet but it always comes round quicker than you expect! Surfing Santas, cycling Santas, elves and reindeers - they’re all part of our 2016 Santa Series and you’re invited to take part.

This year our Cornish charity is holding festive events in Bodmin, Wadebridge, Padstow, Newquay, Truro, Falmouth, Helston and Marazion. Sign up online and you’ll receive a festive Santa suit, or for Bodmin you can opt for a Rudolph outfit and for Padstow and Falmouth, the elf costume may be more to your liking!

You can run, jog or walk the routes and your reward will be a Christmas medal and a delicious mince pie. The events run between 26th November and 17th December, with entry fees of £12 for adults and £7 for children, or £15 and £10 to take part in the Wadebridge Santa Cycle and then the Padstow Santa Run that are on the same day.

Register online at:

www.cornwallhospicecare.co.uk

2016 Santa Run C

....................................

26th November 27th November 30th November -

alendar

....................................

Bodmin Santa vs

Rudolf

........

Marazion Santa B

each Run

Truro Late Night Shopping Santa Run 3rd December - W adebridge - Padsto w Santa Cycle 3rd December - Pa dstow Santa Vs El ves Run

4th December - Fi

stral Santa Beach Run and Santa Surf 10th December Falmouth Santa V s Elves Run 17th December Helston Santa Ru n .................................... .................................... .........................

www.cornwallhospicecare.co.uk

Cornwall Hospice Care

Thank you Registered Charity No. 1113140