Evolve Housing Annual Report 2020–2021

Page 28

EVO LVE H O U S I N G A N N UA L R E P O RT 2 0 2 0 – 2 0 2 1

OU R OPER AT IN G E NVIR O N M E N T

28

Evolve Housing operates within a context

We successfully faced these challenges by

that is constantly changing, with demand for

carefully planning for the social and economic

our services continually growing. We entered

impacts, participating in government respons-

2020–2021 following a period of unprecedented

es and anticipating the consequences for

challenges posed by the COVID-19 pandemic

Evolve Housing’s business, service delivery

across our operating environment. The effects of

and residents. Some of the prominent contex-

the pandemic were felt throughout 2020–2021

tual factors that affect our work are explored

and remain ongoing.

in this section.


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Kaylem, cadet

1min
page 89

Our people

1min
page 85

People and culture achievements

5min
pages 86-88

Financial commentary

1min
page 98

12 years of Joy (Sneeby

2min
pages 90-91

Resident engagement strategy

1min
page 70

Achievements

3min
pages 77-80

Our people

2min
page 82

Resident engagement

2min
page 69

Opportunity Pathways

3min
pages 66-67

Social outcome policy

1min
page 68

Improved social outcomes for our clients

0
page 65

Vegepod growability program

2min
pages 62-64

Evolving green sustainability program

1min
page 60

Q&A with Together Home case manager

1min
page 57

Supporting our residents

1min
page 59

Arncliffe community hub

2min
page 54

Providing quality homes and services

0
page 51

Case study A

1min
page 56

George’s story

1min
page 55

Improving business resilience

2min
pages 49-50

Governance and legal

2min
page 48

Increasing our people capability

2min
page 46

Community housing leasing program

2min
pages 38-39

Improving our IT systems

2min
page 44

Our strategic plan

2min
pages 32-34

Achieve sustainable growth

0
page 35

Enhance business practice and capacity

0
pages 42-43

Lidcombe Rise project

3min
pages 40-41

Our operating environment

7min
pages 28-31

Types of housing we provide

2min
pages 26-27
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