Evolve Housing Annual Report 2020–2021

Page 32

EVO LVE H O U S I N G A N N UA L R E P O RT 2 0 2 0 – 2 0 2 1

O U R STR AT EG IC PL A N 2020 – 202 3

Our Strategic Plan 2020–2023 guides us to achieving

These goals establish a framework and provide key

the best possible results for our residents, our clients,

indicators that mark our progress in the pursuit of our

and the broader community.

vision and purpose.

The plan creates a clear pathway that will help our

They clearly summarise what success looks like for our

team members as they work to create more community

organisation and are critical factors for ongoing growth

housing and provide support to our residents and

and achievement.

clients. It allows us to be best placed to fulfil our purpose to enable more people to live in quality homes

Objectives correspond with each goal and identify

in thriving and inclusive communities.

how they will be delivered over three years.

A high level summary of the plan is featured here.

The objectives break down each goal into identifiable

Each strategic objective is then explored in more

and achievable actions, and they assist us to develop

depth throughout the Annual Report, with information

more detailed operational plans. They are specific,

on key programs and initiatives that correspond to

measurable outcomes supporting the attainment of

the objective, and a check list of success measures

their associated goal.

to track our progress. A more in-depth version of the Strategic Plan can also be accessed by visiting

Metrics associated with the strategic objectives

www.evolvehousing.com.au.

indicate how we are progressing toward reaching our goals and allow us to adjust our approach to

STRATEGIC GOALS & OBJECTIVES

improve results.

This strategic plan is directed towards four key goals: • achieve sustainable growth;

Robust business review practices with governance

• enhance business practice and capacity;

measures are in place to ensure the appropriate levels

• provide quality homes and services; and

of focus and activity are underway.

• improve social outcomes for our clients.

32


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Articles inside

Kaylem, cadet

1min
page 89

Our people

1min
page 85

People and culture achievements

5min
pages 86-88

Financial commentary

1min
page 98

12 years of Joy (Sneeby

2min
pages 90-91

Resident engagement strategy

1min
page 70

Achievements

3min
pages 77-80

Our people

2min
page 82

Resident engagement

2min
page 69

Opportunity Pathways

3min
pages 66-67

Social outcome policy

1min
page 68

Improved social outcomes for our clients

0
page 65

Vegepod growability program

2min
pages 62-64

Evolving green sustainability program

1min
page 60

Q&A with Together Home case manager

1min
page 57

Supporting our residents

1min
page 59

Arncliffe community hub

2min
page 54

Providing quality homes and services

0
page 51

Case study A

1min
page 56

George’s story

1min
page 55

Improving business resilience

2min
pages 49-50

Governance and legal

2min
page 48

Increasing our people capability

2min
page 46

Community housing leasing program

2min
pages 38-39

Improving our IT systems

2min
page 44

Our strategic plan

2min
pages 32-34

Achieve sustainable growth

0
page 35

Enhance business practice and capacity

0
pages 42-43

Lidcombe Rise project

3min
pages 40-41

Our operating environment

7min
pages 28-31

Types of housing we provide

2min
pages 26-27
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